APC Back-UPS Pro 500
Contents
1. Fost network User name oF WORT Problem and Cause Solin Tie Watery docs not charge ut the K on and The baer Wao carpe he theres power tothe outlets E UPS vil no turo er ic eaid bool AC pomer E SE Service and Transport the unl requires service not eum ito dealer Follow these tpe 1 Review the Troubleshooting section of the manual to eliminate common problems 2 Ifthe problem persists contact APC by Schneider Eletric Customer Support tough the Web site Note the model number and serial number and the dale of purchase The model namme it and the serial umber is located on the tah of the banery compartment b Call APC Customer Support and a technician will attempt to solve the probem over the phone If this is not possible he tehnician wil issue a Returned Material Authorization Number RMA the unit uder waranty the repairs are free 4 Service procedure and retums may vary internationally Refer to the APC by Schneider Elec Web site for amit not covered under warranty Alvays DISCONNECT THE UPS BATTERY before shipping Note When shipping within the United States or to the United States always DISCONNECT A UPS BATTERY before shipping in compliance with US Department Transportation DOT and TATA regulations The intemal bateries may remain in the UPS 4 Wete tbe RMA provi2. Description Energy Usage By Outlet ee energy usage per outlet overall energy usage the monet of energy saved and he Weekly Energy Usage equivalent C02 Advanced Settings Pathi UPS Power Settings Path UPS Advanced Settings Advanced Settings gt Power Settings You can configure the following types of model speci em te es Vase Diet pu voltage of te UPS Upper and Lower Voltage senaga determine the ranges at which the UPS automatic regulates batery No Load Shutdown The UPS wil shutdown ta conserve energy if while operating on battery power the UPS detects that connected i using less am SW energy or mone 3 mis cicli is unwanted electromagnetic energy which lowers quality of ina and dts When There is too much noise your UPS intervenes by supplying battery power You can specify the response 10 noise though Sensitivity Use tbe High Medium nd Low opis in the Seri di wi box when There ia lito Daylight Saving Time Path UPS gt Advanced Se Saving Time Enable rational United Sates Daylight Saving Time DST or enable configure a customized daylight Saving neto atc how Daylight Saving Time implemented in your ineat area DST is disabled by det When customizing Daylight Saving Time DST te oci DST always staris or ts nthe fourth occurence ot pecie of a oath ed he fourth Sanday choose lait Sunday orcum ia
3. HD miae Audible Audible Indicator LED Indicator TEE e EIE n ang Wiring Fo sig Wiring Fa LED Configuration UPS Settings Voltage Sensitivity Adjustment Voltage sensitivity settings can be set using the following instructions or through the wo based management Refet to page 34 ta change Power Sings continue with the below No load Shutdown The UPS will stut down to conserve energy if while operating on battery power the UPS dacs that connected is using ss than 15 W o energy for more than minutes Noa can be enabled or disabled through Programming mode described in the Sensitivity Settings Sensitivity Settings The Back UPS wil witch to buttery power ifthe AC power ts experiencing voltage the Back UPS switches to battery power too or to aja the transfer voltage and seni stings Verify hat the Back UPS batery is consecte Connect the Back UPS to a Tie Back UPS should be ted of Press and hold the POWER ON OFF baton unti the Power and Replace Banery LEDS fal simultaneously Release the buon The Mashing green LED of the power tn indicates thar the Back UPS has entered Programing mode Immediately press the POWER ON OFF burton to change the sting Press and release the POWER button to dough available setings Ref
4. a wide area WAN After you define the IP addresses of the DNS servers verify that DNS ie working correctly by teing it DNS Test page on page 46 2 Host Name After you configure a host name here and a domaia nume in the Dunas Name field users can a hos name in aay in UPS interface scene malades t accep a domain nanc Back UPS Pro 500 86500 120 Vae Donsin Name You ned o configure the domin nare bere only In ali ather fields in the UPS interface exept e mail addresses Ua accept domain names the LPS a di domaia name when only nt namne eire To override al instances ofthe expansion of a specified hot name by the addition of the domaia name s domain ame com af 1 1 5 0 0 To override the expansion of a specifie bast name inch ling period The UPS recognizes a name period suh as my Server were a domain tame and loos nt append the domm same Domain Name Pv Specify the ING domaia ame here Custom Network Settings DHCP and BOOTP mode Te DHCP default option af Custom Network Settings and the BOOTP assumes tha a properly configured BOOTP or DHCP sever i available to provide settings othe UPS The UPS ampi to discover properly configured DHCP oe BOOTP server It repeats this pattem at Uncovers a DHCP or BOOTP sener 2 Manual mode If no BOOTP and DHTP are available you mst select the Manua mode You m
5. Installation ups Foc UPS installation instructions eer tothe Back UPS Pro BGSDQ Installation Guide that spd Wid the UPS The guide also available on the enclosed User Manual CD and the APC by Schneider Web eat ww ape eom Energy Management Energy Management fonction can be used ta automatically reduce energy consumption Plug your computer into the Master outlet and when is tuned OFF or goes nto sleep standby tibernaln mde any peripherals plugged iv the Smart Ike speakers over or penes will abo but tonat eliminating needless electricity waste Notes The Back UPS ships with thls Energy Management feature DISABLED I you wish to use this featur Enable and Disable the Energy Management function The Energy Management function of the Back UPS can be toggled between Enable and Disable toph the Web page Once eabled the leaf indicato on the ront panel and extinguish once disabled Reer to the Web based Management Interlace on pore 22 fr on ow Web pape Watchdog Introduction The is eae for monitoring network equipment and automatically zebooting it QD wen it oos connectivity to the internet many cases when acworking equipment loses connectivity quick reboot ss usually the fastest way to resolve esse Wh the BOSO ths can be done tomas The Way i works staple Connect BOSOD youe internet router using aa ca
6. Operation Manual Back UPS Pro ae Uninterruptible Power Supply D BG500 120 Vac Over Product Description PC by Schaldr Elect Back UPS Pro BOSD i ppl UPS provides recon fr ges small AC fications and large disturbances The LIS also provides banery backup power ar Connected equipment il AC power retumas to safe levels or the batteries are fll discharged nom AC power blackouts brown saj AN Safety and General Information Inspect the package contents upon receipt Notify tho carrier and dealer i there is any damage Read the Safely Guido supplied with this unit before installing the UPS This UPS is intended for indoor use Do mot aperante this UPS in direct sunlight in contact wit ide or where there i excessive dust or The batery typically Lasts six to ten Environmental ators impact banery Elevated ambient temperatures por quality AC power nd liquet short duration discharges wili shorten battery Conneetthe UPS p cable directly toa wall outlet Do not use surge protectors or extension cords Specifications For additional specifications reter to the APC by Schneider Electric Web site at wwwape com Tics Time peras Temperature Unit Weg 22g 485th Opt Care We exe
7. Sst hugh mp opi it dees oi work he Suporte se ho ar en SMI see aad prt Notification Settings pages APC System Information Path Diagnostics gt System information gt Network nie information for the prion American Power This hardware under the UPS and menu opos sie 10 customer support o woubesotas problems with the UPS The serial Bamber and MAC address are also on the UPS in Conversion OS AOS and Boot n Monitor indicates the same the E version ond the d l and ine SSS m sah firmare This 58 dio and enables youio eerie if pated is available at the wewaperem website eem Management Uptime is the lengh af 00 line interlace has boen running Back UPS Pro 500 8500120 Vae Troubleshooting PUER a POSTE Car SEED Tie Back UPS Toa ihe Power RE Watery D ache and uni enira conan ine Connected equipment Ies power ack UPS battery comply diehard Coma apa sec he Tae Power Om sic and iie Hack UP FS Deepa dimes every Si second The Paver Ow once every second wh le BackcUFS eps once very second Tie Back UPS fas inadequate battery runtime aiding Wing Fault LED Minato
8. and yyy the same to your computer the Network Adapter 2 Subst Mask 25525500 Gateway Address xx yyy and yyy ae the same to your computer in the Network Adapter 4 The Web Interface wil be open Refer to Access the Web management interface on page 2S How to Change Back UPS to Another Network Login to the web interface of Back UPS Click to Network Menu on page 40 in path of Network gt Configure the network senings that you want to change for 1 second Connect the Back UPS to other network with the Ethernet cable Access the Web page of Back UPS with the new IP address Web User Interface Introduction Overview Supported Web browsers You can use Microsoft Internet Explor 7 or higher oa Windows operating systems only or Mozilla Fior 30 6 or higher all operating sy tetas to acces the UPS through is user interface Other commonly available browsers might work but have not been ested of e following URL address formats Type the IP address or DNS name ofthe UPS in the Web browser s URL address field and press ENTER When you Common browser error messages at log on Error Menge Brower URL format examples ample and Acces Mode URL Format User Overview your case sensitive wer name and password to log on The default admiror s user name ape The default pasword is ape Home M
9. 10 make lisent othe system in onder Jor te operating sytem wo prety recognize UPS Connecting by OS Mac OS X Turn on the UPS connect the UPS to the Mac copter using the supplied USB cable 1Clik System Preferences icon aleng the Dock Ege es poer pr Back UPS Pro 500 8500120 Vae Mun S gt Con Panel i mom ee weis HID UPS Rae Updating the driver rom APC UPS te HID UPS Battery Figure Ere ton err Ormen mam DED Eel eres een APC UPS figu Aj APC sey SE MEU ee Esa tn Bee enna SS miser Tema pror maa ama lt e US Input Derice ange far pan yc Pant Back UPS Pro 500 84500 120 Vae Torte ec uc panet m ANO Baa EE DUE BackUPS Pro 500 BASO 120 Vac B uds i nom ai oOo Back UPS Pro s00 86500120 vae Windows XP on UPS and connect UPS to the Windows computer via a USB cable Ho Damnum um E EUER e Tera p the der a UPS to he diver HID UPS Update deer rm ARC US oD UPS Back UPS Pro 500 120 Vae E 18 c CR hte HID UPS Bae Properties wai Cini premere 83 r
10. IP ades the sunet mask and the default gateway of eae or more UPS devices The Wisi for IVA only For detailed information on the Wizard e the Knowledge Base on th Support page of the wwwapecom Website ind serch far 306 the D of the elevant article To use the DHCP Option 12 AOS 5 1 5 or higher se Bae ID 853 Installation of the Device IP Config Wizard The Software and Documentation CD contains the instalation programs of the Wizard The Wizard runs Microso Windows 200 Windows Server 200 Windows XP Windows Vista Windows 7 and Widows amp operating stems For ses of non Windows based operating systems the IP Address can be obtained byacesig your router and looking at DHCP tables 1M autorun enable browser should open the ome page af the CD immediata after belag inserted Otherwise open te contens fe iram he CD o access home page the home page click the Device IP Configuration Wiz lk 3 From the Device IP Configuration Wizard page click the Instal tae Wiad link to run the set le directly or save efile Your eal ard drive and un locally exe Laz Cickon Nex t nie Sylora tery Sd Click on Ital Click Fini to complete the utility installation To Download Device IP Configuration from the APC by Schneider Electric Website 1o to wwwape conioalsdownload 2 Download the Device IP Configuration Wizard the executable f
11. Outlet On Ot Reboot oa pae 34 Configuring the Watchdog Enable Watchdog see Outlet gt Settings The sc can enable the Watchdog feature on one Smart Outlet by selecting Yes the oti ON and the user enables the Watchdog feature on thls Smart Outlet the USP wil start to ping the Test Target IP As the outlet 18 the Watchdog feature wil e disabled Note Enabling the Watchdog fatur on Smart Outlet 182 could cause the outlet 182 turned of at these tne ad timed sequently The following parameters in Outlet gt Setings ase available only when Watchdog isset to Yes Time to Boot Device The Time to Boot Device indicates the mount of time required forthe device that is plugged into the associated outlet takes 1o it ready In the Watchdog mode when the Smart Oude 143 are enabled the Smart Out will reboot at te samme time immediately but the Sot Outlet 1 wil on immediately and the Smart Out 2 wil ura on with delay afler the device associated on e Sat Ourlet has booted imo a ready The following parameters in Outlet gt Watchdog Settings are availible only when Watchdog is setto Yer Seingar Feld uer iie ntl epar rile te len ee an o sie tial Scns ie uc cena ay ale ee mI t m MEER Network Menu The Network page gives you you IP domain ame and ethers ating See the nln help for details on i
12. aol fund TIT Battery Replacement Always recycle used batteries Forifomalion on recycling a usod battery ree to the Batry Disposal shest incuded with tne replacement battery Replace used batis with APC approve tse onder a placement banery po to the APC by Schneider Else Web site ww pe com UPS Model Replacement Battery Lithium lon Battery Safety Information his product uses iam The following safety rules mausa be followed when shipping e battery by air ransporaton 1 Disconnect the battery and move from the UPS 2 Do not pack more than two batteries in the same ban 3 Place the lithium jon banery handling label vith power eating in watis on the box if two batteries are packaged in one box Detailed batery specications are isted above 4 The following information must be included on the Air a Lithium ion batteries or cells NOT RESTRICTED as per PP Part 1 Handle the package with care Damage bateries can canse a fine hazard or the ates may short ciui Contact telephone number 3 Contact the sir cargo company for more detailed shipping information Back UPS Pro 500 8500120 Vae Operation Product Overview Front panel features Rear panel features Cesare A poter es de maet vce Car mal fr LETTERE EXE m RARE Raus LATE
13. device At IP adres ls logged with the event it never display in the frd event log even ifthe Since domain names generally change Jess queni than Paes severse olo can improve the ali to addresses f devices hat are ening ma Revers loca b disabled by default Enable inlet you have no DNS server configured or have poor ttv performance because heavy network wali Back UPS Pro 500 8500120 Vae To resize the event log Path Diagnostics Events Logs When yu resize the event log in onder a maximum size all prg ting log eater When The log subsequently riches the marinum size older entes ne im Data Log Filter Path Diagnostics Data Log F BPC uS 7 View a log of measurements about the UPS maximum oua voltage minimal a sss ery acit The steps to display and resize the data log are the same a far the event log ence that you menu options under Data instead of Events To filtet te data log by or dime he Last ar From radio butions The f r configuration i saved unti he UPS sesta To delete all dara recorded inde data log click Char Data Log Ini dats cannot be set the data collection interval Diagnostics gt Data Logs gt Interval Define in the Log Interval seting ow dats is cumple and sored in the data log When y
14. he method 10 te ot the DNS query see table below As Query Question identity the value toe used forthe selected query pe Query pe Selected Query Question to ie mm ea gui ai ae DIS The Echange ddr View the result af the test DNS request in the Last Query Response eld E mail Test page Path Dia mosties gt Test gt E mail Active E mail Server Settings Overview of setupse the Simple Mal Traster Protocol SMTP to send e up to fi recien when an To ue the eal etre you must define the following senings The Paese o the primary and optionally he secondary Domain Name System DNS server 1 The IP address or DNS name for SMT Server and From Address See Catt Era server stings on page 48 Yon can use the To sening of recipients option to ind e mail texted E mail recipients Sai Description te dr ds a an sibel iat ngage Custom E mail server settings Path Diagnostics Notification gt E mail gt Server Sang Description nthe format ser P ade m IP address is specified as Local SMTP Server nthe format uter doma Gf DNS is configured and the DNS same is specified as Local SM inter lyons wings po emat ety al nc pln Chet il yee Re prover se nat they suppor H serve provider cxli apport SSL TLS hen best
15. that month iaa Subsequent year te ie seing still changes on the fourth Sunday Mie local DST always tat or ende n the last occurrence of a specifie weekday afa month whether iris Be foa or the Gecrence chose Firmware Update To use this option the update ave beta perius seat using FTP and stored ia the peti directory APC pate fro ne UPS Don t confuse die wh UPS cal var upgrade Back UPS Pro 500 8500 120 Vae mm Network M CID requested file act sth to UPS Fi wa sunand oka in Incompatible with this UPS Outlet Menu Outlet Settings Path Path Outlet gt Settings This page you can se the name Backup mode Energy Managemen mode Watchdog and Time to Boot Device for each oe Overview of Outlets Master and Backup outlet The Back UPS provides AC power tothe 25 paser and Backup Out 1th UPS i tured off the Sat utes cannot When you tum otf the UPS t initially Murns off the Smart utes before turning off the Master nd Backup Ouilet on a Smart dhe UPS must turs on the Master and Backup Outlet it Smart Outlets 1 and 2 Each Smart outlet can perform actions independently You turn o of ar estat ates by manual When you turn on the UPS output that is turns n by previous etn before UPS is ok Selinger Faa Desc
16. Configuration System Time Set the tine and date used by UPS You change the curent senings anally or ough Time NTP Server Apply Local Computer Tine Select 1o match the dat and time senings of the computer you using Manual Mode Enter the Time Zooe date and time for the UPS nehroniz with NTP Server Have an NTP Server define the date and tne forthe UPS Seting Definition ET Do itte update ofthe dale ond tme by the NTP Server UPS On Off Reboot Path UPS gt On O4t Reboot UPS OwORRehon menu options de you to take actions UPS and your When you choose a radio bunan option the action to take place click Apply there Adios Dein cher e UPS ad ar or n Tulln vene UPS ron tri para po User Settings Path UPS gt User Settings The default uer name is ape and ite a die sting The maimam length is 32 characters for a password APE Bink rane a wih no HENENEECHEL HE NNNM Use Session Timeout to configure 7 ise 3 minutes by default hat this user 2 interlace wats betore logging 0 ier you change this value you must Tog ot hor the change to take ciet Color code event log text Select the Eyent Lag Color Coding chick box to color coding of ala
17. ation gat wiwape coniieecyclelndex clergy efienyce br charged 2013 APC by Schneider Eti APC the APC logo and Back UPS are owned by Schneider Electi Industries S AS or companies other trademarks property of thelr respective EN 990 4770 062013
18. ble Plug ont your modern and wireless router 10 the Sat Oullets on the Bock LIPS Pro When configured properly tbe Back UPS Pro will ping an IP address outside your network on the internet When Back LIPS Pro s not Me tn connect to tbat Paden wl reboot the modem and router in an acit resolve problem No farther er ietervestion i required Far more details te actions in the Seng page 38 of thie n Connect Equipment Connect a master device such as a desktop computer or receiver to the Master outlet Connect peripheral devices stc da printer speakera or a senner to the Smart Outs Other required installations for the Back UPS t function properly include Ethernet cable connection Telephone Protection conection and battery pack installation Note The UPS wil charge to 909 capacity in the first three hours of normal operation Do mot expec fuli battery runtime capability during this initial charge period 1 Connect equipment to the outlets on the renr panel of the UPS Reter to Smart Outlets on page 20 2 Connect the UPS 1o the building AC power Connect the UPS to a three wire grounded source only 3 To we the UPS asa MASTER ONOFF switch um on equipment that is connected to the UPS 2 To tumn on the UPS and all connected equipment Press he ON OFF bution he front panel of the UPS 3 Follow the prompts to configure the UPS using the set up wizard the first ti
19. ded by Customer Support on the ouside of the package Remen the unit by insured pre paid carrier 1o he address provided by Customer Support Transport the unit 1 Shut down and disconnect all connected equipment 2 Disconset the uait fom power 3 Disconnect al internal and external batteries if applicable 4 Follow the shipping instructions outlined in the Service section o this manual Warranty The standard warranty i three 3 years fom the date of purchase Scheider Elec SEIT standard procedure i replace the original unit with a factory econdioned uait Customers who mast have the original back due tothe assignment of asset tags and set depreciation schedules must declare such a nea at first contact vith SEIT Technical Suppor representative SEIT will ship he unit once the defective unit has been received by the repair department or upon of a valid creditcard number The customer pays for shipping tie unit o SEIT SEIT pays ground fight transportation costs to ship the replacement uni 1o the customer APC by Schneider Electric IT Customer Support Worldwide For country specifie customer support go tothe APC hy Schneider Electric Web site www ape com ipo Select models are ENERGY STAR qualified For mon infanmation go to clavenesy filer ene stil This UPS is certified to comply with California Battery Charger System regulstiomn For more infom
20. e UPS inthe wall 262 mum 10 3 apart 2 Allow man 167 ofthe serew to tre from te wall Use the indentations on the back of the UPS to ang the UPS om he sere Web based ement Interface trices a hn in ne ri cs Manges Network Management Features echt naeh epi eine fg eS wn he ore TER HEURE ERE REY i Vm TU Network Quick Configuration y tel vu ca de Baci wet E Sip Connect the unit to the cti Sep e IP adess of Sip Aces he Web management Connect the unit to the network To instal he Back UPS Pro emet und ages Management eros you bacio inne the Network Managemen port ie ack ofthe UPS tro itch Discover the IP address of the unit ofthe box the Back UPS Pro will pet n IP Ades m the network via DHCP In onder to cones to the UPS Sa an a iA ge Been Siart bing seps o aa Bul run the Device IP Configuration Wizard For nen Windows based platforms he IP Address cn be eae by our DHCP serve and paling te IP Adice cay o e UPS be iore aat IP Note 1an anti virus inal to Hack the software in your computer congue the av senting Device IP Win cess the ner How to use the Wizard to discover TCP IP settings The Device IP Configuration Wizard configures the
21. elit te event log displays the most amm Ren events fast To see the events niim aed together on a Web page cic the m m Linch Log In New Window buon To open the log ina text fle or o save the log to disk clic on he hoppy dia ian peyia the same Event Log heading To iter the log og by dat or times Use he Last or From radio buttons The s saved nte og by event Chk Filter Log Clear a check box to remove it eom View Text at the upper right of le event log pape at fiter is active afer you liek Apply The ier i active until yu cleat ior unti the UPS restarts To remove an active fiter click Filter Lg then Clear Filler Show AS Administrator Save As Default o save this fer as the new default log view for al users these important points on filtering 2 Events processed trough the fiter using OR opie Events that you cleared in the Filter Seve Selected i the Filter by Category lt 2 Similarly events hat you clear in the Filter by Category lis never display in the event log To delete the log To docte all events cick Clear Log Deleted events cannot be retrieved To configure reverse lookup Path Diagnostics gt Events Logs gt Reverse With revene lookup enabled when a erwart related event occurs ende 0 Wades domainname ems method device With he event logged in the event log Ino domain namne eniu forthe
22. emaining m Back UPS Pro 500 8500120 Vae uc C DERE Configuring PC Shutdown Make sue the battery ies on the previous section is already preset on the system tusk bar af your operating Spem before proceeding to configuring he PC stows MacOS X Tur the UPS connect the UPS to the Mac computer using he supplied USB cl LClk Sytem Preferences icon along the Doc Eje 4 esie m prece gt Shave Ops ban u Back UPS Pro 500 86500 120 Vae Dee onthe Advncol sings expand Banery expan Lon hater ee ese hae eve Ste arse niece orl dence Ot tino HB Cava trac othe pd lar orto Windus lien ratio ef whe pene ry REI Back UPS Pro 500 8500120 Vae Windows XP 1 Tur on UPS and connect UPS to the Windows XP computer vis a USB cable warudiane pu MUS power by mare Ig 52 remaining 1118 AM foe Oo nei windon cem 2 Cie eee ter a DECR EE IC Ine Cin aay Atem itn 6 Back UPS Pro 500 4500 120 Vae Display Interface Status Indicators Satus LED Indicator Audible j Audible Indicator Indicator On Terminates ALI Fr dye iL me Reese rone m f Masher orange trina
23. enu Tabs Menus and Links Ace lower each page Othe interface ter due configurable inks By default th inks aces the URL forse Web papes Link 1 de Keawledge Base page of the wwwape com website Link 2 the APC Product Page of the 2 Link 3 he APC Downloads page of the website Overview Path Home i Hoe page you can view acive alaren condilonr i Quick UPS Status shows you the UPS load battery Capacity put Vag Bate Lie Energy Saved Money Saved Quick Status Icons One o mone nd accompanying text indicate cent operating status of the UPS Sms Description Waraing An lar coon and on yur data a equipment i Ate upper right comer of ever pae the same icons the UPS If any Critical ar Warning alam rst e number af active alams displays To return to the Home page click on one of these quick status icons page of the interface Quick Outlet Status This table shows you state Joad batery backup sening Energy Management configuration and watchdog ech outlet Recent Device Events Lis the network events To view the etine event log click More Event See Diagnostics Menu on medi Back UPS Pro 500 8500120 Vae UPS Menu UPS Settings Path UPS gt Settings Seti System Time
24. er to the table form explanation of the Waser To exit Program mode wait five seconds and the LED will extinguish Program mde i no longer active bes xe VE 5 NOME mU e Smart Outlets Notez Sar oe provide backup or surge anly power to Overview The Smart outlets can be configured dependent turn olt tum o and rehot connected queen The Smart oes can be configured do the following Tum off Disconnect om power immediatly and restart with a manual command om Connect to power immediatly Reboot Shut down and restart ado te Smart can be configured ta do the flowing Aco ra olf reboot when various conditions occur Use of Smart outlets 2 Connect peripheral equipment ta the other Smart outlet During a power outage 1o conserve battery runtime non essential equipment can be configuras 1o shut essa dor dey has dependent peripherals thut or shut down a specific order such as an ta a acoarece serves comac he devies aequ paupe that needs to reboot independently im ter equipment should be connected ta separate 3 Use tee Configuration menu to confir how the Smar outlets will the event af a power outage See Ouilet Settings page 37 Wall Mount Installation Use Ma size eens e smaller to ensure secure Selecta location sitae for th
25. estarted 10 the Devic IF Configua Access the Web management interface To aces the Web page of Back UPS Pro on the nek L gen up any browser and address the Back UPS Pr by Te IP adc ta the Device 1P Configuration Uy fund for the Back UPS Po at 2 Enter the user name and password hy default we ape am ape o she aon and serch for your Back UPS Pro unit again Back UPS Pro 500 8500120 Vae E How to Recover a Lost Password or Misconfigured Network Interface Pros the Reset button for 20 seconds ese the se name and password to the defaults of ape and ape This will also resultin de network interface being reset to factory default of DHCP Set the IP Address on a Network Without DHCP 1 In order to statie IP Address directly connect your laptop to the Back UPS Pro UPS directly using he supplied Ethernet cable Click the Find And Setup Devices Of Network tb in the Wa 2 Click Start Search to begin After the Back UPS has searched the network the Back UPS unit should be Tied in a table wii Click the MAC address inthe MAC Address table of tbe Wizard for configuring an new IP address Subnet Mask Gateway Address for the Back UPS By clicking e appearing a Network Adapter Information window you can cheek the properties of the Newark Connection of your PC v get the senings of your computer Fil up the feld IP Addresa vex
26. ile in the folder fram where t was downloada Go back to Step under the Installation of he Device IP Contig section Back UPS Pro 500 8500 120 Vae Use the Device IP Configuration Utility Once determine the IP Address assigned to your Back UPS 2 You should be on the fist tab Devices On Netus in the Wizard entet the IP cane t dural be Catered Tor you your computer s network iere e working properly Click Start Search your IP you ned 3 numbers Ener that into your Device IP Configuration Wied Stating I The fot wil always be 1 3 After the Back UPS Pro has searched the network the Back UPS Pro unit should sted in a table Within the Vil Ck IP Address o access the management ierlace I you have multiple Back UPS nis oe other seek manageable APC UPS e there may be multiple aic match the MAC Address on the black tab in the battery doae af the Back UPS Proto he MAC Adis sted the ti Click dis I Address to access the management interface Bookmark this IP Adress and ve fo ur reference Reset Network to default If the Device IP Configuration is unable w find Your Back UPS Pro unit that both the PC and the Back UPS Pro are on be networke is he case then it may cesar to press the Network Reset burton tn the rear panel Tor 2 seconds to reset the network interface Once the system has r
27. me the UPS is turned on Refer to Netwock Quick Configuration on page 22 Backup and Smart outlets Wien the Back UPS is receiving input power power to connected equipment ult Master Backup and both Smart will supply During a power outage ar other AC probem all cutlets should be supplying backup power w each outlet Smart be configured 1o o outlets or be configured be surge only Here are the scenarios were a Smt is not supplying backup power or is User has remotely turned off Smart Outlet 8 Energy Management has been enabled and the laad on the Master Outlet is below the threshold where Energy Managed Smart Outlets are turned ol The Watchdog feature has been enabled and a loss of network connectivity has been detected and the Smart Outlet off as of the reboot process 4 The Smart Outlet has been configured to not provide Backup power andis in a surge only configuration s Back UPS Pro 500 500 120 Vac Connecting the UPS by USB connecting the UPS toa computer by USB the operating system Windows X Vista 7 and and OS X is abis tthe UPS asa barety ana oa hare capac y and he AC or oa hr D he ial cable vo connec e USB cabis ote ck e tan sandal Type A USB part Te jam Should recognize the atr No ational softwar needed the system previo hal Power hune Personal tin PCPE stalled ese may be some der confit aad may hae
28. ndividual ee Settings Path Network gt Settings Current Network Settings The Curent Network Settings display the I addres suet ma dea pewny MAC and boot mode ofthe tns Current DNS Settings The Curent DNS display the curent Ped address of active primary and secondary DNS sene active hoat name and dorain The TCPAP option displays the cen Iv Mer bn mask MAC ners and boot mode ol the UPS General Networking Settings default the Back UPS network management modale sala available s long as the UPS is on When the UPS i of management isa sb not vile unless battery is charging The Network Always Or option enables the setis management interface lo be E nll stations whether or tte UPS is on and regardless of whether AC power is available Custom DNS Settings Vis the options under DNS 10 configure and test the Domain Name System DNS Specify the Primary DNS Server and or the Secondary DNS Server to specify the Pv or IPv6 addresses o the primary and optional secondary DNS server For he UPS to send e mail You mast at least define the TP ses of he primary DNS server The UPS waits up to 15 seconds for a response fom the primary DNS server or the secondary DNS server the UPS does not receive a response with that time e mail eat be sent Therefore use DNS servers samne segnent che UPS or on a neu segment but al
29. ou click Apply he number of possible storage ys ks recalculated and display topo the sereen When the log oldest entes deleted To avoid atomi delen of older data sce To configure dt log rotation Logs gt Dua gt Rotation Back UPS Pro 500 86500 120 Vae To configure data log rotation Diagnostics Data Logs Rotation Rocio cases the contents af he la APE Lus n ETTE gin be appended he on tans can stored ere itis sbi To configure data log size Diagnostics gt Data Logs gt Size Specify the maximum size number af ees of the data og When you ese he dara log all existing log Fatis are deleted To avoid ag log dana use FTP or SCP o eve the ng before you pesiar te log After the adata log reaches maximam size the oles eis are deleted Trom e lagas new enin are logged Download Logs Path Di ties gt Download Logs Download Logs This itc pres an assortment of debug data nto single File and he allow the mser to dowlond that fike to a computer Back UPS Pro 500 8500120 Vae Test Self Test Schedule Path Diagnostics Test gt UPS You can schedule to run sels for your UPS s 7 UPS Tests Select a radio burton and vio ei is DNS Test page APC Path Diagnostics Test gt DNS ECHNCHNCHNCNEC 1 1o senda DNS query that dense setup of your DNS serves As Query Type select
30. ription p per li atte ott tcd Management enabled or abled See Outlet On Off Reboot Paths Outlet gt On HT Reboot Tur on mof restart outlets wil You can select any of the following actiona or mo action for each utt These one time act 2 When the ate ofthe outer 7 om 2 When the ofthe outer Reboot otf the out ume the turnit on after Tew seconde you select an acon cick Next gt gt to view ded of the action including dann of any delays Chek Apply 10 commence the action Watchdog Settings Path Outlet gt Watchdog Settings Under the Web page when this Watchdog is set 2 Yes e Smart Outlet will operate in Watchdog mode In Watchdog mode the Start Oe is configured io periodically conti that Sos IP Address such a Serves computer madem router ete is working by sending ping requests tothe hiag i The UPS expects a response ater each ing Mab to get he response far te pee ofa Tet terval Outlet gt Nachiog page it is assumed thatthe device not functioning properly The UPS vill ten 10 restore the device 1o normal operation by power cycling the Watchdog enabled out The uter has to pone Time o Boe Devic vie ta heo the device property after the devices powered on Atter the Tame to Boot Device has ae the UPS
31. rm text recoded in the event og even eames and onfigurstion unge entis do ot Text Color Alarm Severity CHG A eal aaa ei VER dal Warning An arm condition require ad your das orien if Orange iin cama banat addressed 3 arm Cleared Tie conditions aaa have m Nora No alan pent The etwa anaemia and all consec derer ae operating normally Export Log Format Esporte log files can be formatted using CSV comma sepurt ves or tlbs Choose it will be applied when exporting event or data ie Date Format Select he numerical farmat in which to display all dates in this user interface In the selections cach letter variable es for month d for day and y for Yes J represent one digit Single digit days nd month displayed wi Yon bo quel diferent Languages frei See ul t page 7 Energy Management Path UPS gt Energy Manageme Energy Management Settings UPS Location You can change the default UPS Location by choosing an option frm he sop daw bas Changing the location Ihe con and energy usage displayad Id ax By clicking on edit w the right of the drap down bon you can manually input the location energy cot CO and curreney values Outlet Shutdown settings Mast Standby Load Threshold This sersa alue ich overs when he Smart Outlets stomaicaly s
32. ust configure the following TCPAP settings before the UPS can operae a newark Nate default gateway is unavailable the LP address of a computer that is located on the same as the UPS and that it usualy running The UPS uses he dealt gateway oos he network A Cetin Do not use the lack address 127 0 0 1 as the default gateway Doing so disables the S then press the Reset tonto reset the senings to thxi deat Reset Reboot Reset Reboot Network Interface Path Network gt Use these options to reset various UPS pions andit user interlace E Back UPS Pro 500 8500120 Vae Advanced Settings Session Management page Path Network gt Advanced Settings gt Sesion Management Tie page gives details about users who logon to this user interface The details include the ingon name in User the IP adden used and meas af were used io validate the Tie Terminate Sesion baton enables you to lop lf a iser Current IPV6 Settings Page Path Network gt Advanced Settings gt Iv See the online help far Kil om the options Maal Au Mode Diagnostics Menu is Event Log gt Filter Event log ABC suami BY default the og events lt recoded during the ast wo days LL sene eum To display the event log By SEX d
33. wili start to ping device M the UPS lll tails to ping the target IP Address anid reboots ta the polat that i aches the Max Reboot the Watchdog mode will then be disabled The UPS vill re start pinging the target depending on the Rescate Watchdog sening In ode til have the ably vo manually reboot the device fon a remote cation over the Back UPS Pro 500 050 120 Vae How the Watchdog timing works To ensure optimal conditions for user free management dhe Watchdog fetus uses a delay between the modem is booted Smart Out 1 amd when the wireless router Smart 2 is tamed on The Tie to Boot Device is the approximate tme it aks boot most devices The Time to Boot Device also Iets the UPS know When the second devices is booted so that it can tro ping IP Address Watchdog Installation Scenario 1 Watchdog config Watchdog af Smart Oulet 1 n tion connected to a router Under the Web Page Outlet gt Senario 2 Watchdog configuration with Modem and Router connections When the modem and router are both connected the network plug the modem input to Str Out 1 and the router Smart Out 2 Under the Webpage Out gt Sting the Watchdog o both Smart Outlet 1 and 2 mast be set to Ye Note When both Watchdog 12 are enabled and any one Smart Ouilet is tumed off manually the Watchdog feature will be disabled both Smart Outlets are tured on manual See
34. witched off and on You This vill save you power and money When the real power ofthe Maser ot Master Standby Load Threshold gt Master Standby Load Thresbol plus Watts Smart Power Tracking Using his ican erative to inputting a value in Master Standby Load Threshold abor Select Start Power Tracking to automatically establish and implement the value Master Standby nad Threshold It doe this y racking the real power of he Maser outlet Energy Management status Accumulated Energy Usage cables you to monitor the energy consumption of equipment aha s Your UPS In aon it gies you energy related dat your onde enna and your energy cs This shows the total consumption in per hour Wh of devices to all your oles You ean also click on energy details m display Energy Usage for Client Outlet for iafamatn on individua outlets The field there are described the following table Tiu Your estimated tal eniin of carbon dide COL i grams or ponds tr an C See alae Ene Accumulated Energy Saved emissions vary by energy source and network Oban a ough estimate by to the right of Location to choose your count To input your own values click on Ihe eit Hak Saved and Money Saved of whole spem when he Energy Management Made is enabled
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