3M MicroTouch Display M1700SS (17")
Contents
1. 65 2205R Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 20 Supported Magnetic Stripe Readers At the time of publication the following mini magnetic card readers have been tested to fit the 3M Touch Systems optional card reader bracket Consult your card reader sales representative for model numbers not listed here Table 2 Supported Mag Stripe Card Readers ID Tech MagTek all MiniMag readers all mini sized readers IDT 3321 23 DT3301 23 IDT 3321 23PP_ 1DT3301 33 OOo Connecting the Display A CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment The M1700SS Display comes with the cables already connected with the exception of the audio cable however there may be times when you need to reconnect these cables for some reason To connect the M1700SS Display i Turn off your computer You should always turn off the computer before connecting or disconnecting any device Figure 11 Identifying Your Display Connections 2 Headphone Touch Sensor i Video Connection 65 2216 Line In Power Connect one end of the video cable to the video connector on the display Connect the other end to the video card in your computer Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 21 3 Connect o2. press any key on the keyboard or move the mouse to restore operation Are the brightness and contrast settings too low e Use the display controls to adjust these values e Check that the video input from the video card falls within the refresh rate of the display Refer to Table 1 for details e Check that the video cable is connected properly and securely to the display and the computer e Perform an Auto Config e Check that the video cable is connected properly and securely to the display and the computer e Check that no pins are bent in the video cable connector e The video display adjustments are incorrect Refer to Chapter 3 for adjusting procedures Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 31 Troubleshooting the Touch Sensor If you are experiencing problems with the touch sensor check the following list of common installation errors Table 3 Common Touch Sensor Installation Issues Common Installation Issues Touch sensor does not respond to touch Touch sensor is not accurate Cursor does not follow finger movement or does not reach the edges of the sensor Cursor is not located directly underneath your finger Cursor is extremely jittery or erratic Power Management Possible Solutions Review the installation procedures Are all cables connected properly After you installed Touch Software did you restart your PC to activate the touch sensor driver Are the commu
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4. Base Mounting Option lt 2 ccececetepecercdcnsaseadasnoseassaxesassaanesedseeianendadnecnestins 16 PLOCESS WO WS VIC OC OME OIG ior nah asdatasatesetcladatnt oeetcs athena teas EE 16 Adjusting he Viewing NO stat a EAEE 16 Installing the Video Card and Video Driver x essesansorscosaconeuesssvasunnevseuenersedateerssare 17 Supported Video Display Modes and Refresh Rates 0 0 0 0 cceeeeeeeeeeeeeeeeeeeees 17 OO the Displiy SEMNE S aces secs yr aera ENERE RENERE 18 Using the Standard Controls for the Video Card cccccccccccccccceeeeeeeeeeeeeeees 18 M E O e E ENE E E 19 Op onal Card Reader Bracket ecserin n Enn eee 19 Supported Magnetic Stripe IC AIC Ecc tes ode tanteseceenctacetwestaGotexnteceannsentavacedenyoiacedads 20 COTES CUI tihe Display sasie deci ugetcseetosteci eves dees wneeasciensonaees wlawasdenseeyoedemtesaecet 20 Testing he MI 70055 Display eccesttecsciassteer tac atet yatoeoteteetuet seavsinnsenstonatat pepeiousauaaesasouaseaess 22 Wes ta U1 oP Ou SON AS perse irern senner RAE AE EERE RERET ERER 23 Chapter 3 Video Display Options Adjusting the M1700SS Video Display s s ssseeeseesseeeeeeeseeeseenseceeeeeeeeees 25 Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide Chapter 4 LOCK Out Feature i cceeiccscaveviesYacebatedesswicuienctwaeaeanwecadavelateneadieiorsveserstelanvbaiademebteds 28 Maintenance and Troubleshooting Maintaining Your Touch Display 2c25 252csaoncc censessaegssaa
5. Display Main Menu Options Horizontal Vertical Clock Phase Exit Save Auto Config Brightness yy Input Information Contrast 1024X 768 60H2 i S Tl OSD Color Sharpness Recall eon Description H POSITION Horizontal Position Moves image horizontally on screen either left lt 4 or right P V POSITION Vertical position Moves images vertically on screen either up A or down V CLOCK If the clock setting of your image is not fine tuned you may observe periodic vertical bars of video noise on your image These bars of noise are usually adjusted out when an Auto Configuration 1s performed If the bars of noise are still present this setting can be adjusted manually Adjust this setting so that either the vertical bars of noise are replaced by an even amount of noise across the whole screen or the noise disappears completely If you do an Auto Tracking the monitor will try to find the best Clock Phase setting If you are not satisfied with the auto adjustment fine tune the clock manually as described above Document 19 268 Rev AL 3M MicroTouch 3M MicroTouch DisplayM1700SS User Guide gt gt gt U M1700SS User Guide 27 icon Description PHASE If the phase of your display is not fine tuned you may observe unstable horizontal noise lines and cross talk stretching from the edge of small windows on your display If you change your display to Windows shut
6. Guide 23 Installing Touch Software A 3M MicroTouch touch driver is required to operate your M1700SS Display To enhance your touch experience refer to the MT 7 Software User Guide for complete instructions These drivers and relevant technical documentation can be found on the enclosed 3M Touch Solutions CD 31197 and are also available for download from our website at www 3m com touch After the software is installed restart your computer to load and activate the touch driver The Touch Solutions CD includes the touch driver and control panel that enable your touch sensor to work with your computer When you install the CD included with your display MT 7 Software will be automatically loaded on your system MT 7 software provides touch drivers for Windows Vista Windows XP and Windows 2000 For older systems software is provided on the CD select the Browse CD option to enable you to load legacy touch software for Windows NT 4 0 Windows 95 or 98 or Windows Me Because these are legacy systems make sure to install the TouchWare software before connecting the USB touch sensor cable to your system To complete the setup of your touch display make sure you calibrate the touch sensor Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 25 CHAPTER 3 Video Display Options This chapter provides guidelines for adjusting the video display and using the display controls to adjust
7. Refer all servicing to qualified service personnel e Do not remove the cover or back of the display Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that Liquid is spilled into the product or the product is exposed to rain or water The product does not operate properly when operating instructions are followed The product has been dropped or the case has been damaged The product shows a distinct change in performance indicating a need for service The power cable or plug is damaged or frayed 3M Touch Systems Support Services 3M Touch Systems Inc provides extensive support services through our website and technical support organization Visit the 3M Touch Systems website at http www 3m com touch where you can download touch software and drivers obtain regularly updated technical documentation on 3M Touch Systems products and learn more about our company Whenever you contact Technical Support please provide the following information e Touch display size part number and serial number e Current driver version e Operating system used e Information on additional peripherals Technical Support is available Monday through Friday 8 30 a m to 5 30 p m with limited call back service after 5 30 p m until 8 00 p m US Eastern Standard Time 9 a m to 5 p m throughout Europe You can contact 3M Touch Systems Inc Technical Support US only Eastern Standard Ti
8. the image to your liking Before you make any adjustments e Be sure to adjust the controls in your normal lighting conditions e Display a test image or pattern whenever you adjust the video Adjusting the M1700SS Video Display Your M1700SS Display has four main controls to adjust the video display Three of these buttons are actually hot keys meaning that if the MENU key is not pressed first these buttons control VOLUME AUTO ADJUST and BRIGHTNESS instantly Figure 13 Video Display Controls VOLUME ADJUST AUTO ADJUST BRIGHTNESS ___ HOT KEYS MENU SELECT lt LEFT gt RIGHT LED POWER e MENU Shows or hides the menu e SELECT Highlights the current menu option or saves the current setting Press or lt to change the value e lt Left Enables you to scroll backwards through items on the menu decrease the value of selected option or move to the previous menu item e P Right Enables you to scroll forward through items on the menu increase the value of selected option or move to the next menu item Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 26 If you do not press the Menu Select or lt left or right adjust buttons for 45 seconds the monitor adjustment program times out and hides the menu options You can press the Menu button at any time to display the options again Pressing MENU will pull up the On Screen Display OSD menu as shown below Figure 14 M1700SS
9. 3M MicroTouch Display M1700SS User Guide Read and understand all safety information contained in this document before using this product MicroTouch MicroTouc 3M The information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of 3M Touch Systems Inc 3M may have patents or pending patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document The furnishing of this document does not give you license to these patents trademarks copyrights or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems Inc The information provided in this document is intended as a guide only For the latest detailed engineering specifications please contact your 3M Touch Systems Inc Application Engineer 3M Touch Systems Inc is committed to continually improving product designs as a result product specifications may be subject to change without notification ROHS 2011 65 EU means that the product or part does not contain any of the substances in excess of the maximum concentration values MCVs in EU RoHS Directive 2011 65 EU unless the substance is in an application that is exempt under EU RoHS The MCVs are by weight in homogeneous materials This informa
10. Setting Up Your M1700SS Display This chapter describes how to set up and integrate your 3M MicroTouch M1700SS Display into a touch application system You need to complete the following tasks e Unpack the components e Connect the video and power cables to your computer e Power on the display and test your setup e Install the touch software then connect the touch sensor cable e Calibrate the touch sensor System Requirements The M1700SS Display requires a personal computer PC This display will not work with Apple Macintosh computers The requirements for your PC are as follows e Your PC must have an available RS 232 serial communication COM port or USB port You connect the touch sensor to this port e Your PC must have a video card and video driver already installed for the display If you need to install a video card or a video driver refer to your computer documentation for instructions e Your PC must have a unique interrupt request IRQ available to the touch sensor COM port The touch sensor cannot share an IRQ with another device When choosing your workspace select a sturdy level surface Also make sure you can easily access the back of the display and the computer Easy access helps ensure a smooth setup of the M1700SS Display Note Before setting up your M1700SS Display refer to the Important Safety Information section at the beginning of this document Document 19 268 Rev AL 3M MicroTo
11. cy software version and input source RECALL Resets the control functions back to the original factory preset values In order for the Recall function to work the timing must fall under one of the factory preset timing modes SHARPNESS Adjusts the video quality to be sharp or blurry special for text mode Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 28 eon Description COLOR TEMPERATURE Adjusts color temperature to PRESET 1 9300 color temperature or PRESET 2 6500 color temperature Or for a custom color mode select USER and push the select button to activate the RGB submenu This adjusts the intensity of the RGB video output Using the select button activate the Red Red Gain Green Green Gain or Blue Blue Gain and change color strength for a customized color mode By adjusting a single color you can make the picture look warmer biased towards red or cooler biased towards blue Adjusting all three levels will make colors appear more or less striking OSD Adjust the OSD image horizontally or vertically by pressing the Select button H position moves the OSD position left or right V position moves the OSD position up or down OSD BLENDING To adjust the brightness of the OSD MENU LANGUAGE Selects a language among English German French Spanish Italian Simplified Chinese or Traditional Chinese CONTRAST Selecting the Contrast option increases A or decreases V the
12. down mode this noise will be more visible and easier to eliminate Click on the Start button and then click Shut Down This will bring you to the Windows shutdown mode After finishing phase adjustment click on the Cancel to return to your original Windows display If you do an Auto Tracking the display will try to find the best Clock Phase setting If you are not satisfied with the auto adjustment fine tune the phase manually as described above AUTO CONFIG If you change your display to Windows shut down mode this adjustment will work better Click on the Start button at the bottom right side and then click Shut Down This will bring you to the Windows shutdown mode Then select Auto Adjust The screen will adjust within 4 seconds AUTO ADJUST Performs automatic configuration of the Phase Clock vertical and horizontal position AUTO TRACKING Tunes the clock and phase to the best condition automatically AUTO POSITION Centers the image automatically Both horizontal and vertical position is adjusted such that the image 1s centered on the panel AUTO COLOR Adjusts the gain and offset of the Red Green and Blue channels on the ADC automatically INPUT LEVEL Selects the applicable input source analog input D sub or digital input DVI D INFORMATION Provides the user with detailed information regarding the current input format and version including resolution pixel clock vertical horizontal frequen
13. e improperly connected Route all wiring and cabling away from heat sources and sharp metal edges to avoid damage Also keep the touch sensor cable away from sources of electromagnetic and radio frequency interference A WARNING To avoid the risk of electric shock which could result in serious injury or death e Do not use a damaged power supply e Do not use a power cord that is frayed or otherwise damaged Testing the M1700SS Display Note The M1700SS Display has a power status LED located on the front of the bezel After connection turn on the power switch located on the front bezel Before you test your display make sure all cables are connected properly and routed through the cable management system Be sure to tighten all cable screws To test that the display is working properly 1 Turn on your computer 2 Make sure the video image is displayed If it is not turn on your display Ensure the LED is green orange indicates power but no signal 3 Make sure the video image is centered within the sensor area Use the display controls to adjust the image if necessary Perform an Auto Config first then if you wish you can adjust the horizontal and vertical position contrast and brightness to better suit your video card and your personal preference Refer to Chapter 3 for more information on using the on screen menu to adjust the video display Document 19 268 Rev AL 3M MicroTouch Display M1700SS User
14. ecassiosesousoneeapiceraoasniessaeeaieece 29 Touch Sensor Care ANG Ne aT Sse cecnencceaassaseteancnpscaaniadnacnsueseieanarionmatsereeenteorianees 29 Monitor Installation IePO ICTS lt 5a a5 cpsracasuacicrsbndsnceeteeadSeanevdsazaouecseeisiaasddaeniwiasaaguansaedes 30 Troubleshooting the Touch Sensor eae teen de ce pneredensa de pec eecy ecedece de yestenedersenncsencdemndasedes 31 PO Wer dana ee E E A 31 M1700SS Display Regulatory Agency Approvals ccccccsseeseeeseeesssssseteeseeeeeees 32 PCIA so se pac ecies essea E O 32 CE Conformity Tor Erop aian anaana EANTA AAA AAAA ANE ARENE AREE 33 Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 5 Overview Welcome to the world of 3M Touch Systems Inc a world where using a computer is as simple as touching the screen This guide describes how to set up your 3M MicroTouch Display M1700SS This document assumes you have basic computer skills You should know how to use the mouse and keyboard choose commands from menus open and run application programs and save files 3M Touch Systems Inc is committed to being a premier supplier in touch systems throughout the world As a 3M Touch Systems Inc customer you are aware that we have strong internal programs that meet or exceed environmental regulations of our customers and the regions in which we conduct business Important Safety Information Read and understand all safety information before using t
15. ecification 3M Touch Systems Inc makes no additional warranties express or implied including but not limited to any implied warranties of merchantability or fitness for a particular purpose User is responsible for determining whether the 3M Touch Systems Inc Products and software are fit for User s particular purpose and suitable for its method of production including intellectual property liability for User s application If the Product software or software media is proven not to have met 3M Touch Systems Inc warranty then 3M Touch Systems Inc sole obligation and User s and Purchaser s exclusive remedy will be at 3M Touch Systems Inc option to repair or replace that Product quantity or software media or to refund its purchase price 3M Touch Systems Inc has no obligation under 3M Touch Systems Inc warranty for any Product software or software media that has been modified or damaged through misuse accident neglect or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems Inc 3M Touch Systems Inc shall not be liable in any action against it in any way related to the Products or software for any loss or damages whether non specified direct indirect special incidental or consequential including downtime loss of profits or goodwill regardless of the legal theory asserted 2003 2009 3M All rights reserved Document Title 3M MicroTouch Display M1700SS User Guide Document Numbe
16. entilated area Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation e Do not expose this display to heat Passive heat may cause damage to the case and other parts e Do not install this display in areas where extreme vibrations may be generated For example nearby manufacturing equipment may produce strong vibrations The vibrations may cause the display to exhibit picture discoloration or poor video quality e Product weight varies from 18 to 24 pounds depending on the packaging use caution when lifting e Ensure that metal does not contact the touch sensor e To avoid ergonomic concerns Do not install the display in a manner or location with awkward accessibility Extended use may result in muscle tendon or fixed posture strains It is recommended you take periodic breaks from continuous use Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 8 Service and Repair Indicators Do not attempt to service this unit yourself Removing the display cover may expose you to dangerous voltage or other risks and will void the warranty A WARNING To avoid the risk of fire which could result in serious injury or death Do not remove the cover or back of the display A CAUTION To avoid the risk of electric shock which may result in minor or moderate injury e Do not service the display e There are no user serviceable parts inside e
17. f the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Warning To assure continued FCC compliance the user must use grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores If a BNC cable is going to be used use only a shielded BNC 5 cable Also any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 33 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment CE Conformity for Europe The device complies with the requirements of the ECC directive 89 336 EEC as amended by 92 31 EEC and 93 68 EEC Art 5 with regard to Electromagnetic compatibility and 73 23 EEC as amended by 93 68 EEC Art 13 with regard to Safety Document 19 268 Rev AL TV 4AA 897 6 1 JuoWIND0q aseg jo 6pJ uol ww gL OZ O ped z y wsiueypaW Saath Buly4307 ww OL 6 O ww S S LZ O LULU 6 Z E WWW St 810 INOgGe s YHiay siy Laed Ul aoyuow 20
18. for instructions Supported Video Display Modes and Refresh Rates Your video card should support one of the display modes specified in Table 1 If you select an unsupported video mode the monitor may stop working or display unsatisfactory picture quality Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 18 Table 1 Applicable Display Mode and Refresh Rate Display Mode Refresh Rate DOS 720 x 400 at 70Hz VGA 640 x 480 at 60Hz 640 x 480 at 72Hz 640 x 480 at 75Hz SVGA 800 x 600 at 56Hz 800 x 600 at 60Hz 800 x 600 at 72Hz 800 x 600 at 75Hz XGA 1024 x 768 at 60Hz 1024 x 768 at 70Hz 1024 x 768 at 75Hz 1152 x 864 at 75Hz SXGA 1280 x 1024 at 60Hz Configuring the Display Settings After you connect your M1700SS Display and turn on your computer you may need to configure one or more of these display settings The ideal settings for this display are as follows e Display mode also called desktop area or video resolution 1280 x 1024 e Refresh rate also called vertical scan rate or vertical sync 60 Hz e Color depth also called color palette or number of colors at least 16 bit high color Using the Standard Controls for the Video Card In addition to the standard controls on the display each video card has several controls that let you adjust the display settings The software and driver for each video card is unique In most cases you adjust these settings by using a program or utility provided by t
19. g to hang the unit on the wall To lock the M1700SS Display in place for wall mounting use the locking mechanism included in a separate bag with your display Position the monitor to 90 flat and lock the front latch in place As an extra measure insert the U shaped metal retention clip into the holes in the base as indicated in the drawing below Tighten the screw in place and your display is ready to hang securely on the wall Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 16 Figure 7 Wall Mount Locking Mechanism 65 2202 Countertop Base Mounting Option Keyhole slots in the bottom of the base plate enable you to secure the unit to a desktop or countertop Use standard screws in the desktop or countertop and then slide the base plate on for a secure fit Note A full size template has been included in the back of this manual for your convenience Simply tear out the template and drill directly through the holes indicated to secure your monitor to any surface Access to the Video Controls The controls for adjusting the video display are located on the front of the M1700SS Display These buttons let you display the on screen menu which enables you to adjust the phase image position and contrast as well as hot keys for volume auto adjust and brightness Make sure you have unobstructed access to the video controls once the M1700SS Display is installed Refer to Chapter 3 for more informatio
20. he manufacturer of the video card For example you can use the Windows Display Properties control panel to adjust the desktop area resolution color depth and refresh rate Whenever you change these settings or calibrate the touch sensor the image size position or shape may change This behavior is normal You can readjust the image using the display controls described in Chapter 3 of this guide For more information on adjusting the desktop area resolution color depth or refresh rate refer to your video card documentation Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 19 Multimedia Features The M1700SS Display comes with speakers built into the display bezel The multimedia cable can be connected to the rear of the display for input Figure 9 Multimedia Cable Optional Card Reader Bracket The M1700SS Display is available with an optional card reader bracket and 2 M3 screws that supports I DTech and MagTech brand electronic card readers The black version is part number 5013923 and the beige version is 5103924 The M1700SS Display has been designed with slots on either side of the bezel to accommodate this card reader bracket Simply slide the bracket into the appropriate holes and pull down slightly to lock in place Refer to the illustration below for wiring suggestions Note that 3M Touch Systems does not supply the card readers Figure 10 Card Reader Mounting and Cable Management
21. his product Follow all instructions marked on the product and described in this document Pay close attention to the following installation warnings and safety precautions Intended Use The M1700SS Display was designed for touch input and tested to replace an existing display These displays are intended for indoor use only and are not designed for use in hazardous locations Explanation of Signal Word Consequences A DANGER Indicates a potentially hazardous situation which if not avoided will result in death or serious injury and or property damage A WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury and or property damage CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury and or property damage CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 6 A DANGER To avoid the risk of fire and or explosion which will result in serious injury or death Do not install or use this product in a hazardous location A WARNING To avoid the risk of fire which could result in serious injury or death Do not remove the cover or back of the display To avoid the risk of electric shock which could result in serious injury or death e This device must be operated with the
22. me by calling the hot line sending email or a fax e Technical Support Hot Line 978 659 9200 e Technical Support Fax 978 659 9400 e Toll Free 1 866 407 6666 Option 3 e Email US TS techsupport mmm com Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 9 CHAPTER 1 Introduction to Flat Panel Displays The 3M Touch Systems offers the 3M MicroTouch M1700SS Display for desktop and countertop applications with built in multimedia options The display is available with 3M Touch System s surface capacitive touch sensor Surface capacitive is the touch sensor of choice for public access applications requiring high levels of durability and reliable performance 24 hours a day 7 days a week Figure 1 The M1700SS Display Monitor 65 2224 The new M1700SS Display features an innovative design adjustable to approximately 90 off the vertical to accommodate different counter and user heights a positive locking mechanism a touch sensor interface several mounting options and built in cable management The M1700SS Display also features a space saving design high resolution low radiation and low power consumption These qualities make the M1700SS Display ideal for applications that require superior color resolution and clarity The M1700SS Display is a 17 diagonal sensor size using active matrix thin film transistor AM TFT liquid crystal display technology The M1700SS Display supports a full scree
23. mpting to hang the unit on the wall To avoid the risk of glass breakage which may result in minor or moderate injury e Handle the display with care to avoid breaking the touch sensor The display contains glass parts Dropping the display may cause the glass parts to break e Do not place foreign objects on the display A CAUTION To avoid the potentially hazardous situations associated with the use of isopropyl alcohol which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label To avoid possible environmental contamination which may result in minor or moderate injury e The lamp s inside this product contain mercury Hg and must be recycled or disposed of in accordance with local state or federal laws Check your individual state s requirements to see if specific recycling requirements exist for mercury containing products or other electronic products Refer to http www nema org lamprecycle or call 3M Touch Systems 1 866 407 6666 for further information Dispose of the flat panel display according to applicable governmental regulations Important Notes Plug power cord into appropriate power source Plug power cord into a grounded receptacle When unplugging power supply cord pull on plug not cord Do not connect or disconnect this product during an electrical storm Install the display in a well v
24. n on these controls Adjusting the Viewing Angle The base and support rods were designed with touch stability in mind This innovative design keeps the monitor face stable during touch The unit can be adjusted to any locked position from 5 up to 90 degrees from vertical This allows for users of different heights to view the display at the angle that best suits them with no degradation in touch stability Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 17 Figure 8 Adjusting the Viewing Angle 65 2214 Lift up latch to release lock and raise Push down latch to engage lock or lower display to suit your needs and stabilize display position Lift up on the latch to release lock Adjust the M1700SS Display by pushing or pulling on the top front of the display until the screen is at the best viewing angle for you Then push down on latch to engage locking mechanism and stabilize display position Installing the Video Card and Video Driver Before you can connect your display make sure your computer has a video card and driver already installed for the display The video driver is supplied by the video card manufacturer and may be found on the disks that came with your computer If you need information on installing a video card or video driver refer to your computer documentation
25. n resolution of 1280 x 1024 Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 10 Note The M1700SS Display has a power LED as well as four buttons for using the on screen menu and adjusting the video display Refer to Chapter 3 for more information on these controls Native Video Resolution on a Flat Panel Display Flat panel displays unlike CRTs are optimized to run at one resolution A flat panel display has discrete points that determine the exact location of a pixel Each flat panel display has an exact number of pixels associated with it There is a one to one mapping between the number of pixels and the video resolution A flat panel display should be used at the resolution dictated by the number of pixels on the panel for optimum performance For example the M1700SS Display has 1280 pixels across the screen and 1024 lines of pixels down the screen and can accurately display this resolution at full screen Options for Using Other Video Resolutions The M1700SS Display supports all standard resolutions up to their respective native resolution for display setup Refer to Table 1 for additional details Many video cards initially display a screen image at the SVGA or VGA resolution By supporting these resolutions the monitor can display the desktop controls that let you change to the optimal resolution of 1280 x 1024 Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 11 CHAPTER 2
26. ne end of the touch sensor cable either serial or USB to the display Connect the other end to an available port on the back of your computer If you are using a USB connection make sure you have installed the Touch Software drivers before connecting the touch sensor cable 4 Plug the AC DC power supply into the M1700SS Display Be sure to use the power supply included with the display A WARNING To avoid the risk of electric shock which could result in serious injury or death e This device must be operated with the original power supply part numbers e HJC HASUOS5F e AC Adapter STD1204 e Li Shin 0217B1250 A CAUTION To avoid the risk of electric shock which may result in minor or moderate injury e The socket outlet should be installed near the equipment and should be easily accessible Use a power cable that is properly grounded Always use the appropriate AC cord certified for the individual country Some examples are listed below USA UL Switzerland SEV Canada CSA Britain BASE BS Germany VDE Japan Electric Appliance Control Act 5 Connect the power cable to the AC DC supply Connect the other end to the appropriate AC outlet Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 22 Figure 12 Connecting the M1700SS Display Cables to your Computer 65 2223 You should be sure all cable connections are secure tighten all cable screws Shaking and vibration may dislodge cables that ar
27. nication settings correct Is the touch sensor trying to use the COM port or IRQ of another device for example a mouse If so a hardware device conflict will result and the touch sensor will not work Calibrate the touch sensor for the current video resolution and operating system Calibrate the touch sensor for the current video resolution and operating system Open the touch sensor control panel and make sure all cursor offsets vertical edge horizontal are turned off Calibrate the touch sensor for the current video resolution and operating system Stabilize the cursor by adjusting the operating frequency of the touch controller using the touch sensor control panel The M1700SS Display conforms to the Video Electronics Standards Association VESA Display Power Management Signaling DPMS standard To benefit from power management the display must be used in conjunction with a computer and video card that implements the VESA DPMS standard The PC automatically invokes the power management feature if you do not use the touch sensor mouse or keyboard for a user defined period of time To restore the video image simply touch the sensor press a key or move the mouse Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 32 M1700SS Display Regulatory Agency Approvals Your product complies with the following regulatory standards FCC B CE UL cUL CCC C tick RoHS WEEE directives This eq
28. om display back Gently pull down to release tabs Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 14 Figure 4 Removing the Cable Connector Cover Keep tabs against display 65 2218 5 Lift this cover slightly so that the tabs are up against the rear of the display to keep them from catching on the cables below Tilt the cover down as you slide the cover out from behind the support rods Figure 5 Uncovered Cable Connections Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 15 Figure 6 Disassembling the Display from Its Base for Arm Mounting gl l I S SS SS l 4 7 i i N SSS SF SS f E E J f 2n Step 1 Unlock front mechanism and disconnect all cables from the display Step 2 With the unit laying face down safely and securely on a nonabrasive surface remove the two screws connecting the name plate and support rods to the display Lift the support rods out of the base and set aside Step 3 Then remove the four screws holding the hinge in place and gently remove the base M1700SS Display Wall Mount Locking Mechanism A CAUTION To avoid the risk of minor or moderate personal injury or damage to the monitor e Never wall mount the display without the locking mechanism in place e Use an anchoring system appropriate for the weight of the product e Consult a construction professional before attemptin
29. original power supply part numbers e HJC HASUOS5F e AC Adapter STD1204 e Li Shin 0217B1250 e Do not use a damaged power supply e Do not use a power cord that is frayed or otherwise damaged A CAUTION To avoid the risk of electric shock which may result in minor or moderate injury e The socket outlet should be installed near the equipment and should be easily accessible Use a power cable that is properly grounded Always use the appropriate AC cord certified for the individual country Some examples are listed below USA UL Switzerland SEV Canada CSA Britain BASE BS Germany VDE Japan Electric Appliance Control Act Do not service the display e There are no user serviceable parts inside e Refer all servicing to qualified service personnel e The backlight inverter output is at high voltage Do not use non conforming replacement parts Do not place wet or damp objects on the display Do not expose the display to rain or other sources of water steam or moisture Do not place foreign objects on the display or its cables Do not remove the cover or back of the display Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide T To avoid the risk of minor or moderate personal injury or damage to the monitor Never wall mount the display without the locking mechanism in place Use an anchoring system appropriate for the weight of the product Consult a construction professional before atte
30. r 19 268 Version AL 3M the 3M logo MicroTouch and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United States and or other countries Windows and or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries All other trademarks are the property of their respective owners Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide Contents Overview Inportant Safety Informatio aes eee gots tacnneseos annin EE EEE 5 miende U arase E E S E odes E N EEE EE EA S J Service and Repair Indicators sssiresssresaeirir eirinen nEn inire ANA E 8 3M Touch Systems Support Services ccccsssessssesssesseesssssssssssssssssssseseseeseeeeeeeees 8 Contact 3M Touch Systems 0s00000 5 Error Bookmark not defined Chapter 1 Introduction to Flat Panel Displays Native Video Resolution on a Flat Panel Display cccccccccccccccccccceeeeeeeeeeeeeeeees 10 Options for Using Other Video Resolutions ccccccccccccccecceceeeeeeeeeeeeeeees 10 Chapter 2 Setting Up Your M1700SS Display Sye RE fac 0 ee ae ee ee ae ce eee eer ee ees 11 Unpacking Your M1700S5 Display sccsssccsdsescnceseceteacatadteariaiauneedacoasatanietneaacdsiearieass 12 Alternative YL CUTAN LTO ONS caneria 12 M1700SS Display Wall Mount Locking Mechanism c00ccccceeeeeeeeeeeeeees 15 Countertop
31. sensor clean e Adjust the display video controls Refer to Chapter 3 for more information e Do not install the display in a place where ventilation may be hindered Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Touch Sensor Care and Cleaning The touch sensor requires very little maintenance 3M Touch Systems recommends that you periodically clean the glass touch sensor surface Typically an isopropyl alcohol and water solution ratio of 50 50 is the best cleaning agent for your touch sensor You can also use straight isopropyl alcohol A CAUTION To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label Be sure to follow solvent manufacturer s precautions and directions for use when using any solvents It is important to avoid using any caustic chemicals on the touch sensor Do not use any vinegar based solutions e Apply the cleaner with a soft lint free cloth Avoid using gritty cloths Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 30 Always dampen the cloth and then clean the sensor Be sure to spray the cleaning liquid onto the cloth not the sensor so that drips do not seep inside the display or stain
32. strength lightness or dimness of the image Adjust the contrast using the lt left and P right arrow buttons and press SELECT to confirm the new setting BRIGHTNESS Selecting the Brightness option will allow you to adjust the brightness of the display Adjust the brightness using the lt left and right arrow buttons and press SELECT to confirm the new setting EXIT EXIT Exits the OSD menu and choose to save any settings or not Lock Out Feature Once you have fine tuned your display you may want to restrict users from inadvertently making changes In order to do this follow this simple procedure Repeat the procedure to restore access Press MENU and SELECT Hold both keys for 10 seconds DO NOT RELEASE Then press the POWER key to turn the display off Release MENU and SELECT Press the POWER key to turn the display back on a a a Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 29 CHAPTER 4 Maintenance and Troubleshooting If you have a problem setting up or using your display you may be able to solve it yourself Before calling 3M Touch Systems try the suggested actions that are appropriate to the problems you are experiencing with the display You may also want to consult your video card user s manual for additional troubleshooting advice Maintaining Your Touch Display To maintain your display and keep your display operating at peak performance e Keep your display and
33. the bezel Always handle the touch sensor with care Do not pull on or stress cables Monitor Installation Problems Problem No image displayed blank screen Abnormal image Colors of image are abnormal Disturbances on the sensor Possible Causes and Solutions Is the display receiving power e Check that the computer s power cable is connected properly and securely in a grounded electrical outlet e Check that the AC DC power supply is firmly plugged into the display e Check that the green light appears on the bezel indicating the display is powered on and receiving a signal e Check that the AC DC power supply cable is connected properly and securely to an electrical outlet Check that the LED is showing green on the AC DC power supply e Try using another power cable e Try using another electrical outlet Is the display receiving a valid video signal from the PC e Check that the computer is powered on e Check that the video cable is connected properly and securely to the display and the computer e Check that no pins are bent in the video cable connector e Check that the video card is firmly seated in the card slot in your computer e Check that the video input from the video card falls within the refresh rate of the display Refer to Table 1 for details e Check that your computer is using a supported display mode Refer to Table 1 for details Is the display in Power Management mode e Touch the sensor
34. tion represents 3M s knowledge and belief which may be based in whole or in part on information provided by third party suppliers to 3M NOTICE Given the variety of factors that can affect the use and performance of a 3M Touch Systems Inc Product the Product including that solid state equipment has operation characteristics different from electromechanical equipment some of which factors are uniquely within User s knowledge and control it is essential that User evaluate the 3M Touch Systems Inc Product and software to determine whether it is suitable for User s particular purpose and suitable for User s method of application 3M Touch Systems Inc statements engineering technical information and recommendations are provided for User s convenience but their accuracy or completeness is not warranted 3M Touch Systems Inc products and software are not specifically designed for use in medical devices as defined by United States federal law 3M Touch Systems Inc products and software should not be used in such applications without 3M Touch Systems Inc express written consent User should contact its sales representative if User s opportunity involves a medical device application IMPORTANT NOTICE TO PURCHASER Specifications are subject to change without notice These 3M Touch Systems Inc Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the sp
35. uch Display M1700SS User Guide 12 Unpacking Your M1700SS Display Carefully unpack the carton and inspect the contents Your M1700SS Display comes with most of these cables already connected as well as a touch software CD Note It is not necessary to store the power supply in the base of the display DVI I to 15 pin video cable 9 pin RS 232 serial communication or DVI to DVI cable if applicable cable if applicable AC DC power supply 12V DC output USB Cable if applicable Multimedia audio cables Alternative Mounting Options The unit has a 100 mm VESA mounting pattern on the back to allow for different mounting capabilities Follow the manufacturer s instructions included with the mounting device to properly attach your monitor In order to arm mount the M1700SS Display you will need to remove the display head from the stand Begin by removing the cable management covers Document 19 268 Rev AL 3M MicroTouch Display M1700SS User Guide 13 Figure 2 Removing the Base Cover Cable Connector Cover 65 2220 1 Make sure the display is in its full upright position 2 Push in and lift up on each of the two tabs located on the left and right sides of the base cover This action will release the base cover 3 Slide the cover back towards you to remove Figure 3 Releasing the Cable Connector Cover Press in tabs 65 2219 4 Push in on the cable connector tabs as shown above to release fr
36. uipment has been tested and found to comply within limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Move the equipment away from the receiver e Consult the dealer or an experienced radio television technician for additional suggestions A CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada This device complies with Part 15 o
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