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Lenovo ThinkPad S431

1. To open an application on the Start screen or perform an action on an open application such as Copy Save and Delete depending on the application 20 User Guide To scroll through items such as lists pages and photos To move an object To zoom out Move two fingers closer together To zoom in To rotate an item Put two or more fingers on an item and then rotate your fingers supported only on some models Scroll the mouse wheel move the scroll bar or click the scroll arrow Click hold and drag an item Press the Ctrl key while scrolling the mouse wheel backward Press the Ctrl key while scrolling the mouse wheel forward If the application supports rotation click the rotation icon Special keys Your computer has several special keys J and Hf to help you work more easily and effectively The following figure shows the locations of the special keys Chapter 2 Using your computer 21 Function keys SG EN Press Fn Esc to enable or disable the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off default mode To initiate the special function of each key press the function keys directly To input F1 F12 you need to press the Fn key and the corresponding funct
2. For Windows 8 Press F8 to enable or disable the Airplane mode When the Airplane mode is enabled all of your wireless devices are turned off You also can use the wireless radio switch to turn on or turn off the wireless radios of all the wireless devices on your computer Attaching an external monitor You can attach an external monitor to your computer to expand your computer capabilities Note If you attach an external monitor a video interface cable with a ferrite core installed on the cable is required Your computer supports a maximum video resolution of up to 1920 x 1200 provided that the external monitor also supports that resolution For more details refer to the manuals provided with your monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both by configuring settings in the Display Settings window Connecting an external monitor If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button To attach an external monitor do the following 1 Conn
3. Note If the projector connector is not compatible to the HDMI port on your computer you can purchase a converter cable on http www lenovo com accessories services index html It might take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds press F7 to switch between different display output locations Your projector might have one or more audio input connectors To project sound you will need to attach the combo audio jack on your computer to these connectors using an audio cable commercially available Using the AMD Switchable Graphics feature Some ThinkPad notebook computers support the AMD Switchable Graphics feature To achieve the best balance between the computer performance and a long battery life depending on the graphics quality demand of the running program and the settings of the power plan that you use the AMD Switchable Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics with no need to restart your computer close programs or intervene manually Using audio features Your computer is equipped with the following e Combo audio jack 1 8 inch 3 5 mm in diameter Built in stereo speakers Built in digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features e Compliant with Intel High Definition Audio e Recording and playback of PCM and WAV
4. Check the following e The application is designed to operate with your operating system Other applications run correctly on your computer The necessary device drivers are installed The application works when it is run on some other computer If an error message is displayed while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct Open Control Panel Click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 97 for a diagnostic test of the USB connector Chapter 9 Troubleshooting computer problems 113 114 User Guide Chapter 10 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 115 e Getting help and service on page 116 e Purchasing additional services on page 118
5. 44 User Guide tells each user the password for his or her computer The user can then change the user password as desired but the administrator still can get access by using the master password Note When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Hard Disk 1 Password or Hard Disk 2 Password ON DOO gt CQ Inm A password window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later f you select User Master do the following a When a window for typing the new user hard disk password opens type your new password in the Enter New Password field Press Enter b In the Confirm New Password field retype the password you just entered to verify it Press Enter c A message window opens and prompts you to set the master hard disk password Press Enter to continue d A window for typing the new master hard disk password opens Type
6. Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer If your system is installed with the Windows 7 operating system register your computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 17 If your system is installed with the Windows 8 operating system click Lenovo Support from the Start screen Click Registration Then follow onscreen instructions Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent sthere an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system informatio
7. It is supported in the Ultimate and Enterprise editions of the Windows 7 and Professional and Enterprise editions of the Windows 8 operating system BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status go to Control Panel and click System and Security gt BitLocker Drive Encryption For details about Windows BitLocker Drive Encryption see the Windows Help and Support or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site 48 User Guide Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip you can do the following e Protect your data and system e Strengthen access controls e Sec
8. Lenovo Companion Through the Lenovo Companion program you can get the information about the accessories for your computer view bolgs and articles about your computer and check for other recommended programs Lenovo Mobile Access The Lenovo Mobile Access program enables you to manage your mobile broadband connection You can create an account add money to the account and purchase mobile broadband sessions using your account Lenovo QuickSnip The Lenovo QuickSnip program provides you with a quick and easy way to capture and share your experience It enables you to grab a screenshot snip and save the screenshot and use it in other applications Lenovo Settings Use the Lenovo Settings program to enhance your computing experience by turning your computer into a portable hotspot configuring camera and microphone settings optimizing your power settings and creating and managing multiple network profiles Lenovo Solution The Lenovo Solution program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo QuickLaunch The Lenovo QuickLaunch program provides you with quick access to programs installed on your computer including Lenovo programs Microsoft programs and other third party programs Lenovo Support Chapter 1 Product overview 15 The Lenovo Sup
9. Protecting data against viruses Chapter 5 Recovery overview Recovery overview for the Windows 7 operating system EN Creating ad using a recovery media Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Reinstalling preinstalled applications and device drivers Boe es s Solving recovery problems Recovery overview for the Windows 8 opsisting system EU RIDE Refreshing your CO Spur Resetting your Sul to the acidity default settings Sk Advanced startup On 35 35 36 36 37 37 39 39 39 40 40 41 41 42 43 43 43 43 43 44 44 46 48 49 50 52 52 52 55 55 55 56 57 58 59 59 60 60 60 60 Chapter 6 Replacing devices Static electricity prevention Disabling the built in battery Replacing the base cover assembly 3 Replacing the hard disk drive or solid state drive Replacing a memory module Replacing a Mini PCI p d for wees LAN connection Replacing the backup batons Chapter 7 Advanced configuration Installing a new operating system Before you begin RE ce Installing the Windows 7 operating system Installing the Windows 8 operating system Installing device drivers Installing the driver for the 4 in e eda cart reader u the driver for USB 3 0 Dr Windows 7 Installing the ThinkPad monitor v file for Windows 2000 XP Vista 7 8 Mor Windows 7 i In
10. Solution You still can hear some sound even though you have set the Volume Mixer control at minimum To turn off the sound completely go to the Volume Mixer by clicking the speaker icon in the taskbar then click Mixer Click the Mute Speaker icon Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound in the MULTI STREAM mode at Realtek HD Audio Manager Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 Open Control Panel Click Hardware and Sound 2 Click the Realtek HD Audio Manager icon The Realtek HD Audio Manager window opens 3 Look at the tabs of playback devices If you have attached a headphone the headphone will be automatically set as the default device and the headphone tab icon will be checked 4 To set a different device as the default click the speaker tab Click the Set Default Device drop down list box Select Set Default Device That speaker tab icon will now have a check mark 5 Play any sound by use of a music program such as Windows Media Player Ensure that sound comes from the speakers For details refer to the help information system for Realtek HD Audio Manager Fingerprint reader problems Problem The surface of the reader is dirty stained or wet Solution Gently cl
11. Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile Because you might need to use your computer in less than perfect lighting conditions enable the backlit feature by pressing Fn Spacebar to illuminate the keyboard f you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Note If you use the backlit feature the battery life is slightly reduced Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e f you intend to use your computer or wireless services such as Internet and Bluetooth
12. To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2013 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and ensure that the power button is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case ensure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in
13. remove power cords from outlets Attach signal cables to connectors 3 Remove signal cables from connectors Attach power cords to outlets 4 Remove all cables from devices Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Xii User Guide Liquid crystal display LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earpho
14. stop the playback close the application and then change the display output location Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first ensure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems Problem Wave or MIDI sound does not play correctly Solution Ensure that the built in audio device is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Ensure that the following device is enabled and configured correctly Realtek High Definition Audio Problem Recordings made using the microphone input are not loud enough Solution Ensure that the Microphone Boost function is turned on and set by doing the following 1 Open Contr
15. CSM Support is not selectable Boot Mode Quick The Quick boot is intended to boot the Diagnostics operating system as soon as possible a9 i by reducing the POST elapsed time The Diagnostics boot is to be used for the problem determination by performing tests of the devices Option Key Display Disabled If you select Disabled then the message Enabled To interrupt normal startup press Enter is not displayed during the POST Boot Device List F12 Option Disabled If you select Enabled the F12 key is Enabled recognized and the Boot menu window is displayed Boot Order Lock Disabled If you select Disabled your computer Enabled will boot using the default priority If you select Enabled your computer will boot using the priority you have customized Restart menu If you need to close the ThinkPad Setup program and restart the system select Restart from the ThinkPad Setup program main menu The following submenu options are displayed Exit Saving Changes Restart the system after saving the changes Chapter 7 Advanced configuration 87 Exit Discarding Changes Restart the system without saving the changes Load Setup Defaults Load the default setting that was in effect at the time of purchase Enable OS Optimized Defaults to meet the Microsoft Windows 8 certification requirements When you change this setting some other settings are changed automatically The affected settings are CSM Support UEFI Legacy Boot Sec
16. If the battery is charged and the temperature is within range have the computer serviced Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press F6 to bring up the computer display Problem The computer does not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator illuminated ThinkPad logo Ifthe system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the system status indicator illuminated ThinkPad logo is off your computer is i
17. Manager program to protect the data stored on your computer For details see the help information system of the program Before you dispose of the data on the hard disk drive or solid state drive be sure to read Notice on deleting data from your hard disk drive or solid state drive on page 52 Is getting connected in different locations a challenge To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of the Access Connections program on the Windows 7 operating system or Location Awareness program on the Windows 8 operating system To learn more about using the wireless features of your computer refer to Wireless connections on page 29 To travel more confidently be sure to check the tips in Traveling with your computer on page 41 e Press F8 to enable or disable the wireless features Need to give presentations or attach an external monitor often e Ensure that you follow the procedure for Attaching an external monitor on page 32 With the Extend desktop function you can display output on both the computer display and an external monitor Need to attach or replace a device e See Chapter 6 Replacing devices on page 63 for more information about replacing the devices of your computer You have been using your computer for some time already and it is getting slower Follow the General tips for preventing problems on p
18. Message 0187 EAIA data access error Solution Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 Reset the block 0 and 1 for example the box Serial Number and or block 4 and 5 for example the UUID Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 Reset the block 0 and 1 for example the box Serial Number and or block 4 and 5 for example the UUID Message 0190 Critical low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery Message 0191 System Security Invalid remote change requested Solution Bad system configuration change request has been detected for example the BootBlock update has failed or unknown request packet has been detected To clear the error enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution Th
19. ROHS_Communication pdf China RoHS FRHYSESEHEHRNTANEMREE AeA EM ERICH BREE A BK Pb Hg C AU BRE ZREN Cr VD PBB PBDE EN E RAR X 9 O O O O Hk WERE X O O O o ICH X 9 O O O Oo NTE X o O O O Oo B I O MT X O O O o HY X O O O O O ER X O O O O O BER X o O O O O WARE MHE X O O O O o O RANA EA ELE EE I AT BA EI FES J 111363 2006 a EIU BS BE E BE OR DF X RNA BEA ABD EE HE II OB I TEE HS J T 11363 2006 Ta TEMUCO BLE ERR KPB x BUG ERES A RB ROHS 12 330 EIA ee BA AREAL Fr LF BAR MHC FARBE HE SIAL BARBRA AAEM Uu TDSC BRIA SAL ou vt fi rp fe HERE BES RE BE Fi i REER EG A G 0j BIBER LE AE SEEDS FED m BERI D FEED E Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE T rkiye EEE Y netmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik Esyalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Copy
20. battery status icon from the Windows notification area and click More power options Choose what the power buttons do El Fingerprint reader Some models have a fingerprint reader Fingerprint authentication technology provides a simple and secure user access by associating your fingerprint with a password For details see Using the fingerprint reader on page 50 B System status indicator illuminated ThinkPad logo The illuminated ThinkPad logo on the palm rest functions as a system status indicator Your computer has several status indicators For information about the location and meaning of each indicator see Status indicators on page 7 ThinkPad pointing device i TrackPoint pointing stick Touch pad The keyboard contains the ThinkPad pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the ThinkPad pointing device on page 23 Ei M 2 solid state drive For some models an M 2 solid state drive is installed on your computer 2 User Guide EZ Fan louvers The louvers and internal fan enable air to circulate in the computer to ensure proper cooling especially the cooling of the microprocessor Note The fan louvers are located behind the hinge Right side view BEBE Figure 2 Right side view Note Your computer might look slightly different from the illustration above M
21. check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back Chapter 3 You and your computer 41 When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel ThinkPad ac power adapter ThinkPad AC DC combo adapter External mouse if you are accustomed to using one Ethernet cable A quality carrying case that provides adequate cushion and protection External storage device HDMI cable Converter cable for HDMI port If you are traveling to another country you might need to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 42 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock on page 43 e Using passwords on page 43 e Hard disk security on page 48 e Setting the security chip on page 49
22. display e When an application using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display You cannot use the display switching function when you are in the Extend desktop mode Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the HDMI port then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press F7 then select Extend Note If the monitor connector is not compatible with the HDMI port on your computer you can use a convert cable to establish the connection Convert cables are available as options from Lenovo at http www lenovo com accessories services index html To change the resolution for each monitor do the following 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the secondary display the external display Set the resolution for the secondary display o 0 W rnm Click OK to apply the changes 34 User Guide Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Setting up a presentation To make presentations you can attach a projector to your computer through the HDMI port on your computer
23. driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e n the subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 92 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following Usearescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 58 Chapter 5 Recovery overview 59 Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using a recovery media on page 55 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first ensure that your
24. even if you cannot start the Windows operating system e SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program opening a Web page opening a file and so on You also can use the SimpleTap program to access the Lenovo App Shop from which you can download various programs and computer software To start the SimpleTap program in a quick way do any of the following Click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time Press the black button on the keyboard next to the volume control buttons Note The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software update packages Lenovo programs device drivers UEFI BIOS updates and other third party programs 16 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components This chapter contains the following topics e Registering your c
25. files in 16 bit or 24 bit format e Playback of a WAV file at a sample rate of 44 1KHz to 192 KHz e Playback of MIDI files through a Wave table synthesizer under Microsoft Windows operating systems e Playback of MP3 files through the Windows Media Player or a software MP3 player Recording from various sound sources Note The combo audio jack does not support a conventional microphone The following table shows which functions of the audio devices attached to the jacks on your computer are supported Table 3 Audio feature list Jack Headset with a 3 5 mm Conventional Conventional 4 pole plug headphone microphone Combo audio jack Headphone and Headphone function Not supported microphone functions supported supported Chapter 2 Using your computer 35 Configuring for sound recording To configure the microphone for optimized sound recording open the Realtek HD Audio Manager window by doing the following Open Control Panel Then click Hardware and Sound Realtek HD Audio Manager The Realtek HD Audio Manager window opens Using the integrated camera If your computer has an integrated camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following For Windows 7 Press F9 to open Control Panel Click Lenovo Web Conferencing For Windows 8 Click Camera from the Start screen When the camera is started the green camera in use indicator t
26. integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Device Manager 3 In the Device Manager window expand Network adapters 4 Right click your network adapter device and click Properties Copyright Lenovo 2013 129 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 130 User Guide Appendi
27. may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment O Copyright Lenovo 2013 131 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Bing BitLocker Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Other company product and service names may be trademarks or service marks of others 132 User Guide Appendix E Restriction of Hazardous Substances Directive RoHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en
28. nn nn 132 Appendix E Restriction of Hazardous Substances Directive RoHS 133 European Union RoHS 133 China RoHS 2 133 Turkish ROHS 2 2 2 2 m nn nn nn 183 Ukraine RoHS 2 2 2 nn 184 Inda ROHS 2 2 184 iv User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm your body
29. not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information bancer Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect all attached cables and disable batteries before opening any accessible device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed vw Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First
30. of computer wireless features on an airplane you need to disable your computer wireless features before boarding To disable the wireless features see Enabling or disabling the wireless features on page 32 Using Bluetooth Some models are equipped with a Bluetooth card that is compliant with Bluetooth Specification 4 0 To enable the Bluetooth feature on the Windows 7 operating system press F8 to open the wireless radio switchboard Then turn on the Bluetooth radio For the Windows 8 operating system the Bluetooth feature is on by default To configure a Bluetooth device or manage connection settings use Bluetooth Devices in Control Panel 1 Open Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers To send data to a Bluetooth enabled device do the following 1 Right click the data that you want to send 2 Select Send To gt Bluetooth Devices 30 User Guide Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded For more information about using the Bluetooth feature refer to the Windows help information system and the Bluetooth help information system Checking the wireless network connection status You can check your computer wireless network connection status and wireless signal strength through the wireless network connection status i
31. on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn Copyright Lenovo 2013 xi For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do
32. operating system The Certificate of Authenticity label applies only to computers preinstalled with the Windows 7 operating system Chapter 1 Product overview 9 The Certificate of Authenticity label of your computer is shown as below Features This topic lists the features of your computer Processor To view the system properties of your computer do the following For Windows 7 Click Start right click Computer Then click Properties For Windows 8 Move the cursor to the bottom right corner of the screen to bring up the charms Then Click Settings PC info Memory Double data rate 3 low voltage synchronous dynamic random access memory modules DDR3L SDRAM Storage device e 7 5 mm 2 5 inch height hard disk drive e 7 5 mm 2 5 inch height solid state drive e 2 75 mm 0 1 inch height M 2 solid state drive for cache only on some models Display The color display uses the Thin Film Transistor TFT technology e Size 355 60 mm 14 inches e Resolution LCD 1366 x 768 or 1600 x 900 depending on the model External monitor up to 1920 x 1200 e Brightness control Built in microphones e Integrated camera Keyboard e 6 row keyboard e Fn key e ThinkPad pointing device TrackPoint pointing device and multi touch touch pad Interface 10 User Guide e 4 in 1 media card reader e Combo audio jack e HDMI port e RJ45 Ethernet connector e One USB 3 0 connector One Always On US
33. products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided fre
34. recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use System Update refer to Lenovo programs overview on page 14 92 User Guide Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 inc
35. refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates 52 User Guide For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 4 Security 53 54 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions provided by Lenovo e Recovery overview for the Windows 7 operating system on page 55 e Recovery overview for the Windows 8 operating system on page 60 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system Notes There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system e The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the pr
36. respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode Problem The computer enters sleep mode the sleep indicator turns on immediately after the power on self test Solution Ensure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 11 Chapter 9 Troubleshooting computer problems 111
37. slot To protect your computer from theft purchase a security cable lock usually a Kensington style cable lock that fits this security lock slot to lock your computer to a stationary object Left side view a BH Figure 3 Left side view Note Your computer might look slightly different from the illustration above E Lenovo OneLink connector E Always On USB connector USB 3 0 4 User Guide ac power connector E Lenovo OneLink connector When the ac power adapter is connected to the ac power connector it provides ac power to the computer and charges the battery When a supported ThinkPad OneLink Dock is connected to the Lenovo OneLink connector it can not only extend the computer capabilities but also provide ac power to the computer and charge the battery EB Ethernet connector Connect your computer to a LAN with the Ethernet connector bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector There are two indicators to show the status of the network connection one located to the upper right of the connector and the other to the upper left When your computer connects to a LAN and a session with the network is available the upper left indicator is solid green While data is being transmitted the upper right indicator blinks yellow El Always On USB connector USB 3 0 By default the Always On USB conne
38. the Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field Press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter Chapter 4 Security 47 b Leave the Enter New Password and Confirm New Password fields blank Press Enter Attention You might want to note down your password and keep it in a safe place If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit The next time you open the ThinkPad Setup program you will be prompted to type your password to proceed Hard disk security To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers To maximize security do the following e Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedures in Power on pass
39. the screen with the TrackPoint pointing device or another pointing device e Ifthe external monitor you are using is outdated the resolution and the refresh rate might be limited Chapter 2 Using your computer 33 Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration Using the Extend desktop function Your computer supports a function named the Extend desktop With the Extend desktop function you can display output on both the computer display and an external monitor You also can display different desktop images on each monitor You can use the Extend desktop function without changing any settings If the function does not work refer to Enabling the Extend desktop function on page 34 to enable it Considerations for using the Extend desktop function e f you want to show DOS full screen while in the Extend desktop mode only the primary display shows DOS the other display is blacked out f your computer has the Intel graphics card you can designate the other display as the primary display by doing the following 1 Press Ctrl Alt Fn F12 The Intel Graphics and Media Control Panel window opens 2 Select Advance Mode and click OK 3 Click Multiple Display 4 Select the desired display as the primary
40. this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have Such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products Vi User Guide Conditions that require immediate action Products can become damaged
41. to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Copyright Lenovo 2013 39 Display Position the display to maintain a comfortable viewing distance of 20 30 inches 510 760 mm Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display Screen clean and set the brightness to levels that enable you to see the screen clearly Press F5 or F6 to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat he
42. type the password or provide confirmation 10 Click the Driver tab 11 Click Update Driver 12 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 13 Clear the Show compatible hardware check box 14 Select Manufacturer and Model for your monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 15 After updating the driver click Close 16 For the Windows 7 operating system to change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors 17 Click OK Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Considerations for attaching an external monitor When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the monitor INF file that is supplied with the external monitor f you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving
43. 3 0 to be supported in the Windows 7 operating system If you select Disabled it disables and hides the USB 3 0 controller and the USB 3 0 connectors will work as USB 2 0 connectors If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Chapter 7 Advanced configuration 79 Table 4 Config menu items continued Display Boot Display Device Graphics Device OS Detection for Switchable Graphics Intel R SpeedStep technology CPU Power Management Intel R Rapid Start Technology 80 User Guide ThinkPad LCD HDMI Display on dock Integrated Graphics Switchable Graphics Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Enter after Immediately 1 minute 2 minutes 5 minutes 10 minutes 15 minutes 30 minutes 1 hour Select the display device to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup The Integrated Graphics mode provides longer battery life The Switchable Graphics mode runs as Integrated Graphics mode and Discrete Graphics is enabled on demand Note Switchable Graphics mode should only be selected if you are using the Windows 7 operating system If you select Enabled the system UEFI BIOS automatically switches the G
44. B connector Wireless features Integrated wireless LAN ntegrated Bluetooth Security features Fingerprint reader Specifications This section lists the physical specifications for your computer Size e Width 333 mm 13 11 inches Depth 225 mm 8 86 inches Height 21 mm to 23 mm 0 83 to 0 91 inches Heat output 45W 154 Btu hr maximum or 65 W 222 Btu hr maximum depending on the model Power source ac power adapter e Sine wave input at 50 to 60 Hz Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery pack Integrated lithium ion Li Ion battery pack Battery status To check the battery status do the following For Windows 7 Open the Power Manager program Click the Battery tab For instructions on how to start the Access Connections program see Accessing Lenovo programs on the Windows 7 operating System on page 12 e For Windows 8 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Operating environment This section provides information about your computer operating environment Environment Chapter 1 Product overview 11 e Maximum altitude without pressurization 3048 m 10 000 ft Temperature Ataltitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F Ataltitudes above 2438 m 8000 ft Maximum temperature when operating under the unpre
45. Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A N Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable Replacement Profile HCRP Headset Profile HSP Hands Free Profile HFP Human Interface Device Profile HID Message Access Profile MAP Object Exchange Protocol OBEX Object Push Profile OPP Personal Area Networking Profile PAN Phone Book Access Profile PBAP Service Discovery Protocol SDP Synchronization Profile SYNC Video Distribution Profile VDP Generic Attribute Profile GATT Proximity Profile Find Me Profile Immediate Alert Profile O Copyright Lenovo 2013 119 e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from delibera
46. The FCC ID and IC Certification number label is affixed on the card installed in the PCI Express Mini Card slot of the computer 8 User Guide On some models Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly The following figure shows where you can find the information about the location of the FCC ID and IC Certification number label of the computer TX FCC ID and IC Certification number for installed transmitter cards are located under the customer removable access panel Keyboard or Palmrest see User Manual The following figure shows the location of the FCC ID and IC Certification number label of your computer To remove the Wireless LAN card for repair or replacement see Replacing a Mini PCI ExpressCard for wireless LAN connection on page 68 Note Lenovo authorized wireless LAN cards are allowed to be used in the computer If you install an unauthorized PCI Express Mini Card that is not approved for use in your computer an error message is displayed and the computer beeps when you turn on the computer Certificate of Authenticity label The Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the
47. ThinkPad User Guide ThinkPad S431 Notes Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix D Notices on page 131 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides and follow the instructions on the screen First Edition May 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information j as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators i m Front view Right side view Left side view Bottom view Status indicators Locating important product information Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Features Specifications Operating environment Lenovo programs Accessing Lenovo programs on ifie Windows 7 operating system Accessing Lenovo programs on the Windows 8 operating system Le
48. Using the fingerprint reader on page 50 e Notice on deleting data from your hard disk drive or solid state drive on page 52 e Using firewalls on page 52 e Protecting data against viruses on page 52 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the security lock slot of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgments or warranties about the function quality or performance of locking devices and security features Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Passwords and sleep mode If you have set passwords and you put your computer into sleep mode the procedure for resuming operation is as follows You are not prompted to type the password when resuming operation e f any hard disk drive or solid state drive has a password it is unlocked automatically when you resume operation Note If a Windows password h
49. ace of your finger is very different from when you enrolled your fingerprint Your finger is wet e A finger that has not been enrolled is used To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication e f your hands are too dry apply lotion to them Chapter 4 Security 51 Notice on deleting data from your hard disk drive or solid state drive As computers spread into every corner of life they process more and more information The data on your computer some of which might be sensitive is stored on a hard disk drive or solid state drive Before you dispose of sell or hand over your computer be sure to delete data stored on it Handing your computer over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements You are advised to check the terms and conditions of those license agreements There are methods that seem to delete the data Move the data to the recycle bin and then click Empty recycle bin Use the Delete option e Format your hard disk drive or solid state drive using the software for initializing it Using the recovery program bring the hard disk drive or solid state drive back to the factory default settings These operations however only change the file allocation of the data they do no
50. aced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If you notice any signs of bulging leakage or corrosion on the exterior of the product this may be the result of an internal battery fault If this occurs stop using the product immediately and please contact the Lenovo Support team for further instructions Factory replacement of the batteries may be required Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and can also pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Built in rechargeable battery notice ara Do not attempt to replace the internal rechargeable lithium ion batteries Contact Lenovo Support for factory replacement X User Guide Lithium coin cell battery notice Avus Danger of explosion if bat
51. age 91 You can diagnose problems yourself by using the preinstalled diagnostic software Check for recovery solutions in Chapter 5 Recovery overview on page 55 Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary e Installing a new operating system on page 73 18 User Guide e Computer stops responding on page 97 Power problems on page 110 Using the multi touch screen This topic provides instructions on how to use the multi touch screen that is available on some models Tap Tap on the screen with your fingertip to launch an application select an item or open a menu Press and hold Press and hold an item or a blank area on the screen for a few seconds until an action occurs Drag Tap and hold your finger on an item such as an image or an icon on the screen then pull it along with your finger to the desired location Swipe or slide Move your finger horizontally on the screen to scroll through Web pages lists picture thumbnails and so on Zoom in or zoom out Move two fingers closer together on the screen to zoom out or move two fingers apart on the screen to zoom in Rotate Put two or more fingers on an item and then rotate your fingers This operation enables you to rotate the selected items in a direction you move your fingers Double tap For some applications quickly tap twice on the screen to zoom in Do
52. alled applications and device drivers on page 59 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow t
53. and operational you can manage it by use of software and manageability features already integrated into the client system and the network System management Read this topic to learn more about features of system management Desktop Management Interface The system UEFI BIOS of your computer supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment Preboot eXecution Environment PXE technology makes your computer more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a 88 User Guide server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note Remote Program Load RPL cannot be used with your computer Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console When Wake on LAN is used with network management software many functions such as data transfer software updates and Flash updates of UEFI BIOS can be performed remotely without remote attendanc
54. ardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window Chapter 9 Troubleshooting computer problems 103 Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system send PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices ThinkPad pointing device problems Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is k
55. as been set you will be prompted to enter it Typing passwords A LJ If this icon is displayed type a power on password or a supervisor password If this icon is displayed type a user hard disk password If you want to type a master hard disk password do the following Copyright Lenovo 2013 43 1 1 Press F1 The icon changes to this ea 2 Type the master hard disk password Note To return to the icon IBI press F1 again Note Press the Backspace key if you enter a wrong password while you are typing your password Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password In the Enter New Password field type a desired password and press Enter oO AN Oa FW nm In the Confirm New Password field retype the password and press Enter Note You might want to record your password and store it in a safe pla
56. askbar A list of programs is displayed Double click a Lenovo program to launch it If a desired program is not in the list click the plus icon e Press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the cursor to the bottom right corner of the screen to bring up the charms Then click the Search charm to search the desired program Your computer supports the following Lenovo programs Active Protection System e Fingerprint Software e Lenovo Companion e Lenovo QuickSnip e Lenovo Settings e Lenovo Solution Center e Lenovo QuickLaunch e Lenovo Support e Lenovo ThinkVantage Tools e Password Manager e System Update For an introduction to these programs see Lenovo programs overview on page 14 Lenovo programs overview This topic provides information about some Lenovo programs Note Depending on your computer model some of the programs might not be available Access Connections 14 User Guide The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to re
57. assembly See Replacing the base cover assembly on page 64 4 If the memory module already is in the memory slot press out on the latches on both edges of the socket at the same time El and then remove the memory module El Save the removed memory module for future use 5 Find the notch on the contact edge side of the memory module you are installing Attention To avoid damaging the memory module do not touch its contact edge Chapter 6 Replacing devices 67 6 With the notched end of the memory module toward the contact edge side of the socket insert the memory module El into the socket at an angle of about 20 degrees then press it in firmly ER 7 Reinstall the base cover assembly See Replacing the base cover assembly on page 64 8 Turn the computer over again Connect the ac power adapter and all cables Replacing a Mini PCI ExpressCard for wireless LAN connection Before you start print these instructions Mine During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall ww Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a Mini PCI ExpressCard touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To
58. assword matches or does not match the configured password Keyboard Beep Disabled Enable or disable the keyboard Enabled beep when unmanageable key combinations are pressed Serial ATA SATA SATA Controller Mode Compatibility Select SATA controller Option operation mode If you AHCI ENS select Compatibility the SATA controller operates in compatibility mode Core Multi Processing Disabled Enable or disable additional Enabled execution core units within a CPU Note If you are using a computer with a single core processor this item is not available Intel Hyper Threading Disabled Enable or disable additional Technology Enabled logical processors within a processor core Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup program main menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Using the up and down arrow keys to select the item to change the date or time Chapter 7 Advanced configuration 81 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time Note Another way to adjust the date and time is by pressing or 4 Press F10 to save the changes and restart the system Security menu If you need to set the security features of your computer select Security from the ThinkPad Setup menu Notes Default values are in boldface The default
59. assword field Then type the new user hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password is changed To remove the user hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be removed If you choose Master HDP do the following To change the master hard disk password type the current master hard disk password in the Enter Current Password field Then type the new master hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The master hard disk password is changed To remove the master hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk pass
60. ating System cannot be found The following table shows the contents of the Startup menu items Notes Default values are in boldface On each submenu press Enter to show selectable options and select a desired option Some items are displayed on the menu only if the computer supports the corresponding features The following table lists the Startup menu items 86 User Guide Table 6 Startup menu items Comments Refer to Changing the startup Boot sequence on page 86 Network Boot Select the boot device when the system wakes from LAN If the Wake on LAN function is enabled the network administrator can turn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot Both Select system boot capability e UEFI Only Both The system will boot by the Legacy Only following UEFI Legacy Boot Priority setting UEFl Legacy Boot Priority UEFI Only The system will boot from e UEFI First the UEFI enabled operating system Legacy Only The system will boot from any operating system other than CSM Support for UEFI Only the UEFI enabled one e No Note If you select UEFI Only the e Yes system cannot boot from the bootable devices that do not have the UEFI enabled operating system Legacy First Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mood
61. batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Battery recycling information for Taiwan WERE E A a Battery recycling information for the United States and Canada O 892 US amp Canada Only Recycling information for Chi
62. c electricity prevention on page 63 e Disabling the built in battery on page 63 e Replacing the hard disk drive or solid state drive on page 65 e Replacing a memory module on page 67 e Replacing a Mini PCI ExpressCard for wireless LAN connection on page 68 e Replacing the backup battery on page 70 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package containing the part until the instructions direct you to install the part When you handle options or CRUS or perform any work inside the computer take the following precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective package and in
63. ce Otherwise if you forget it you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled 10 In the Setup Notice window that is displayed press Enter to continue 11 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 7 Enter your current password When the Enter New Password field is displayed type a new password in the field and then retype it to verify To remove the password follow steps 1 through 7 Type your current password When the Enter New Password field is displayed leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the hard disk drive e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and applications on the hard disk drive The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard disk drive in a system The administrator sets the master password no one else knows it Then the administrator sets a user password for each computer in the network and
64. click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port also is configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the above solution for the procedure to ensure that the correct device driver is installed Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur 102 User Guide Solution Use Category 5 wiring and ensure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X Problem The Wake On LAN feature is not working Solution Ensure that Wake On LAN is enabled in ThinkPad Setup f it has been enabled check with your LAN administrator for the necessary settings Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solut
65. con in the Windows notification area The more bars encompassed the better the signal For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless network connection status icon in the Windows notification area Access Connections gauge On the Windows 7 operating system the Access Connections gauge in the Windows notification area displays the status and signal strength of your wireless connection You can find more detailed information about the status and signal strength of your wireless connection by opening the Access Connections program or by right clicking the Access Connections gauge in the Windows notification area and selecting View Status of Wireless Connection Access Connections gauge states wireless LAN i Power to the wireless radio is off or no signal _ Power to the wireless radio is on The signal strength of the wireless connection is poor To improve the signal strength move your computer closer to the wireless access point ttl i ill Power to the wireless radio is on The signal strength of the wireless connection is marginal it u Power to the wireless radio is on The signal strength of the wireless connection is excellent Access Connections status icon The Access Connections status icon displays general connection status Access Connections status icon states _ amp No location profile is active o
66. configure your settings manually and restart the computer each time Active Protection System The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns the hard disk drive on Client Security Solution The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance your computer security Communications Utility Use the Communications Utility program to configure settings for the integrated camera and audio devices Fingerprint Software If your system comes with a fingerprint reader the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access
67. cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 8 Preventing problems 95 96 User Guide Chapter 9 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer This chapter contains the following topics e Diagnosing problems on page 97 e Troubleshooting on page 97 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information al
68. cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adapter has been exposed to water The product has been dropped or damaged in any way The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement pa
69. ctor enables you to charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode If you want to charge these devices when your computer is turned off do the following 1 Connect the computer to an ac power adapter 2 Go to ThinkPad Setup and enable Always On USB Charge in off mode For more information see Config menu on page 77 3 Do one of the following For Windows 7 Open the Power Manager program and click Global Power Settings or click Advanced gt Global Power Settings Then select Enable Always On USB and click OK For Windows 8 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Then select Enable when the computer is off under Always On USB Note When you attach a USB cable to the connector ensure that the USB mark is facing upward Otherwise the connector might be damaged Chapter 1 Product overview 5 Bottom view Figure 4 Bottom view Note Your computer bottom view might look slightly different from the illustration above Hard disk drive or solid state drive Il Integrated battery E Mini PCI ExpressCard slot for wireless LAN card Bl Memory upgrade slot Ell Emergency reset hole b Stereo speakers Hard disk drive or solid state drive Depending on the model your computer might have a large capacity customer upgradable hard disk drive that can meet a variety of storage demands Some models are equipped with a solid state
70. ctory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 59 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e n a protected area of your hard disk drive e On an attached external USB hard disk drive e On a network drive Onrecordable discs an external recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Re
71. ctures or hold a video conference For details see Using the integrated camera on page 36 E Microphones The microphones capture sound and voice when used with an application program capable of handling audio El Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option on the Microsoft Windows 7 operating system For the Microsoft Windows 8 operating system move the pointer to the bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and reset the computer by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the computer To locate the emergency reset hole see Bottom view on page 6 You also can program the power button so that by pressing the power button you can shut down the computer or put it into sleep or hibernation mode To achieve this you need to change your power plan settings To access power plan settings do the following For Microsoft Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 Right click the
72. d MMC Note While transferring data to or from a media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged For more information on media cards refer to any of the following topics 36 User Guide Inserting a media card Attention Before you start installing any of the following cards touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To insert a media card into the 4 in 1 media card reader slot do the following 1 Ensure that the card is correctly oriented 2 Insert the card firmly into the 4 in 1 media card reader slot Press the card firmly into the slot If the media card is not plug and play do the following 1 Go to Control Panel Click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 3 Follow the instructions on the screen Removing a media card Attention Before removing the card stop the card first Otherwise data on the card might be corrupted or lost Do not remove the card while the computer is in sleep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a m
73. d You need to charge it in any of the following conditions When you purchase a new battery The percentage of power remaining is low The battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will be fully charged in about 3 to 6 hours This is affected by the battery size and the physical environment Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 9596 Maximizing the battery life To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following Use the battery until the charge is completely depleted Recharge the battery completely before using it You can see whether the battery is fully charged from the battery status icon in the Windows notification area Always use power management features such as power modes screen blank sleep and hibernation 26 User Guide Managing the battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the f
74. devices are included in your computer This action reduces any static electricity from your body The static electricity could damage the device While transferring data to or from a media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is completer otherwise your data could become damaged Take care in setting passwords Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or hard disk drive Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet The reader often fails to enroll or authenticate your fingerprint Register your computer Register your ThinkPad computer with Lenovo at http www lenovo com register This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades Be sure not to m
75. dicator is on the speakers are muted El Microphone mute indicator When the microphone mute indicator is on the microphones are muted E Camera status indicator When the Camera status indicator is on the camera is in use Bl System status indicators Chapter 1 Product overview 7 The illuminated dots in the ThinkPad logo on the outer lid of your computer and on the palm rest show the System status of your computer Blinks three times The computer is initially connected to the power On The computer is in use Off The computer is off or in hibernation mode Slow blinking The computer is entering sleep mode e Fast blinking The computer is entering hibernation mode Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and the Windows Certificate of Authenticity COA label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer TYPE 0000 000 S N 00 0000 00 00 MDUDU O TI FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card Ell shown on the enclosure of the computer
76. disabling the internal wireless device Enabling or disabling the internal Bluetooth device Enabling or disabling the Security mode Notes The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Save all open files and exit all applications ON DOO gt C In Print these instructions Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password A window opens prompting you to enter a new password Depending on your needs do one of the following To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In
77. drive for data storage making your computer lighter and faster Note The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid state drive This reduction is more noticeable on the solid state drive because of its smaller capacity E Mini PCI ExpressCard slot for wireless LAN card Your computer might include a wireless local area network LAN card in the Mini PCI ExpressCard slot for you to establish wireless LAN connections El Emergency reset hole If the computer does not respond remove the ac power adapter and reset the computer by inserting a straightened paper clip into the emergency reset hole to turn off the computer integrated battery Use your computer with the battery power whenever ac power is unavailable El Memory upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory upgrade slot Memory modules are available as options from Lenovo Hl Stereo speakers For details see Special keys on page 21 6 User Guide Status indicators Your computer has several status indicators that show the status of your computer Note Your computer might look slightly different from the following illustration By 010 El Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function For more information see Special keys on page 21 E Speaker mute indicator When the speaker mute in
78. due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance Power
79. dule activation to Permanently Disabled you will be unable to enable this setting again Secure Boot Secure Boot Disabled Enable or disable the UEFI Secure Enabled Boot feature Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time Secure Boot Mode Standard Mode EEE Reset to Setup Mode This option is used to clear the current platform key and put the system into setup mode You can install your own platform key and customize the Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode Restore Factory keys Enter This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 operating system Startup menu To change the computer startup settings select Startup from the ThinkPad Setup main menu Attention Chapter 7 Advanced configuration 85 After you change the startup sequence you must be extremely careful not to specify a wrong device during a copy save or format operation If you specify a wrong device your data and programs might be erased or overwritten If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker dr
80. e This updating can be done after normal working hours and on weekends to save time and increase productivity Users are not interrupted during normal working hours and LAN traffic is kept to a minimum If a computer is turned on by the Wake on LAN function the Network boot sequence is used Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can record information about the end users in your network Setting management features To enable the network administrator to control your computer remotely you must configure the network interface by setting the system management features in the ThinkPad Setup program You can configure the following functions in the program e Wake on LAN e Network Boot sequence e Flash update If an administrator password supervisor password has been set you will need to specify it when you start ThinkPad Setup to use these functions Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software When your computer is not under the network administrator s system management you can disable Wake on LAN To enable or disable Wake on LAN do the following 1 Start ThinkPad Setup Select Config The Con
81. e Mini PCI Express network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Power off and remove all but the reader that you set up within your main operating system Solution There are more than one external fingerprint readers Power off and remove all but the reader that you set up within your main operating system Message 2000 ThinkVantage Active Protection sensor diagnostics failed Chapter 9 Troubleshooting computer problems 99 Solution ThinkVantage Active Protection sensor is not working correctly Have the computer serviced Message 2100 Initialization error on HDDO Main HDD Solution The hard disk drive is not working Have the hard disk drive serviced Message 2101 Detection error on HDD1 Ultrabay HDD Solution The Ultrabay hard disk drive is not working Have the Ultrabay hard disk drive serviced Message 2102 Detection error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2110 Read error on HDDO Main HDD Solution The main hard disk drive is not working Have the main hard disk drive serviced Message 2111 Read error on HDD1 Ultrabay HDD Solution The Ultrabay hard disk drive is not working Have the Ultrabay hard disk drive serviced Message 2112 Read error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device s
82. e hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect 112 User Guide e Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup ensure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Ensure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application
83. e of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services warranty jp ja recycle personal O Copyright Lenovo 2013 125 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to di
84. ean the surface of the reader with a dry soft lint free cloth Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth For tips on how to maintain the fingerprint reader refer to Maintaining the fingerprint reader on page 51 Chapter 9 Troubleshooting computer problems 109 Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Ensure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours use a new battery pack e Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still s
85. ect the external monitor to the HDMI port then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Change the display output location by pressing F7 This enables you to switch between viewing output on the external monitor the computer monitor and both monitors 32 User Guide Note If the monitor connector is not compatible with the HDMI port on your computer you can use a convert cable to establish the connection Convert cables are available as options from Lenovo at http www lenovo com accessories services index html Setting the monitor type To set your monitor type do the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor Co Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Set Resolution Click Advanced Settings Click the Monitor tab Check the monitor information window to ensure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps N OO oc 2 8 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 9 Click Properties If you are prompted for an administrator password or confirmation
86. edia card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the corresponding item to eject the card from the Windows operating system 3 Press the card to eject it from your computer 4 Remove the card from your computer and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it once then insert it again Chapter 2 Using your computer 37 38 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer e Accessibility and comfort on page 39 e Traveling with your computer on page 41 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology
87. edia card reader slot EJ USB 3 0 connector El Combo audio jack El Security lock slot Media card reader slot The media card reader slot supports the following cards Secure Digital SD card Secure Digital High Capacity SDHO card e Secure Digital eXtended Capacity SDXC card e MultiMediaCard MMC El Combo audio jack To listen to the sound from your computer connect headphones or a headset that has a 3 5 mm 4 pole plug to the combo audio jack Notes Chapter 1 Product overview 3 f you are using a headset with a function switch for example a headset for a mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the computer will be enabled instead The combo audio jack does not support a conventional microphone For more information see Using audio features on page 35 El High Definition Multimedia Interface HDMI port A digital audio and video interface that can connect a compatible digital audio device or video monitor such as a DVD player or a digital television DTV EJ USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Attention When you attach a USB cable to connector ensure that the USB mark is facing upward Otherwise the connector might be damaged H Security lock
88. ediately If the computer does not turn off remove the battery The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced 98 User Guide Message 0253 EFI Variable Block Data was destroyed Solution The system EFI Variable Block Data might have been corrupted Message 0271 Date and time error Solution Neither the date nor the time is set in the computer Enter ThinkPad Setup to set the date and time Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced Message 0183 Bad CRC of Security settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced
89. en Location of the UltraConnect Wireless antennas Locating wireless ragulatony notices Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission eons statement European Union Compllarice to the Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase 2 Lenovo product service information for Taiwan Eurasian compliance mark Appendix B WEEE and eng statements Important WEEE information Japan recycling statements Recycling information for Brazil 102 102 104 104 109 110 112 113 113 115 115 116 116 116 116 117 118 119 119 120 121 121 121 121 121 122 122 123 123 123 123 123 125 125 125 126 Battery recycling information for the European Union EN Lek mns ata S120 Battery recycling dictation for Taiwan Pe 127 Battery recycling information for the United States and Canada wae il Pee we Gn ZT Recycling information for China bo teers dons we de Appendix C ENERGY STAR model information 129 Appendix D Notices 131 Copyright Lenovo 2013 Trademarks 2 2 2 2 2 nn
90. ent program 7 Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer 8 Schedule system restore operations to take a system snapshot periodically For more information about System restore see Chapter 5 Recovery overview on page 55 9 Update device drivers and UEFI BIOS when needed 10 Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions 11 Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues 12 Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues 13 If you ever need to run a recovery on your computer to return the preload onto the machine the following tips might help along the way e Remove all external devices such as the printer keyboard and so on e Ensure that your battery is charged and that you have the ac power connected e Boot into ThinkPad Setup and load the default settings Restart the computer and start the recovery operation f your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so O Copyright Lenovo 2013 91 14 For suspec
91. ept pressed for a long time When the temperature changes Problem The TrackPoint pointing device or touch pad does not work Solution Make sure that the TrackPoint pointing device or touch pad is enabled in the ThinkPad Device Setting window Keyboard problems Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Ensure that you have seated the connectors correctly If the problem persists ensure that the correct device driver is installed 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane ensure that you see this message Device Status This device is working properly If keys on the keyboard still do not work have the computer serviced Problem All or some keys on the external numeric keypad do not work Solution Ensure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor and audio devices 104 User G
92. equirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnet
93. er adapter power plug icon click Show hidden icons on the taskbar Power problems Print these instructions now and keep it with your computer for reference later 110 User Guide If your computer is getting no power at all check the following items 1 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 2 Inspect the ac power adapter Check for any physical damage and ensure that the power cable is firmly attached to the adapter brick and the computer 3 Verify the ac power source is working by attaching another device to the outlet 4 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over c Remove the memory module Refer to Replacing a memory module on page 67 d Remove the Mini PCI ExpressCard Refer to Replacing a Mini PCI ExpressCard for wireless LAN connection on page 68 D Remove the hard disk drive Refer to Replacing the hard disk drive or solid state drive on page 65 Wait for 30 seconds and then reinstall the memory module and the known good battery or the ac power adapter to test the computer with minimal devices attached first g Reinstall each device one at a time that you have removed in the earlier steps A power button problem Problem The system does not
94. erviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced Message Fan error Solution Cooling fan has failed Have the computer serviced Message Thermal sensing error Solution The thermal sensor is not functioning correctly Shut down the computer immediately and have the computer serviced Errors without messages Problem My screen keeps blanking when do not want it to Solution If your system is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Ensure that The battery is installed correctly 100 User Guide The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button o
95. es used to create a wireless personal area network Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Establishing a wireless connection To establish a wireless connection do the following 1 Press F8 to turn on the wireless feature 2 Click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer connects to an available network automatically when the location changes For Windows 7 Use the Access Connections program For instructions on how to start the Access Connections program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 Open the Lenovo Settings program and click Location Awareness See Accessing Lenovo programs on the Windows 8 operating system on page 14 Attention f you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane e If there are restrictions on the use
96. ess F1 The ThinkPad Setup program main menu opens Using the cursor keys move to Security The Security menu opens Using the cursor keys move to Security Chip and press Enter The Security Chip submenu opens Using the cursor keys move to an item you want to set When the item is highlighted press Enter Set other items that you want to set Press F10 to save changes and exit O O o 9 0c KR CO Inv at Press Enter in the Setup Confirmation window to confirm the exit Chapter 4 Security 49 Using the fingerprint reader Your computer has an integrated fingerprint reader Fingerprint authentication can replace passwords and enable simple and secure user access By enrolling your fingerprint and associating it with a Windows password you can log on to the computer by swiping your finger over the reader without typing passwords Enrolling your fingerprint To use the integrated fingerprint reader begin by enrolling your fingerprint as follows 1 Tum on your computer 2 Do either of the following f your system is installed with the Windows 7 operating system to start the Lenovo Fingerprint software refer to Accessing Lenovo programs on the Windows 7 operating system on page 12 f your system is installed with the Windows 8 operating system to start the Lenovo Fingerprint software refer to Accessing Lenovo programs on the Windows 8 operating system on page 14 3 Follow the instructions on the screen to e
97. f the following Touch the TrackPoint pointing device or the touch pad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation Beep errors Table 7 Beep errors Problem One short beep pause three short beeps pause three Ensure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off the computer more short beep and three short beeps and remove the PCI devices If the beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced Five short beeps The system board has a problem Have the computer serviced Five short beeps pause five short beeps and pause Continue to boot immediately when the error was detected Chapter 9 Troubleshooting computer problems 101 Memory module problems Print these instructions now and keep it with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the fac
98. fig submenu is displayed Select Network The Network item submenu is displayed For Wake On LAN select one of the following AC Only AC and Battery or Disabled Press F10 to save changes and exit a A O N Network Boot sequence When your computer is turned on remotely the system will try to boot from the device that is specified in the Network Boot setting and then follow the boot order list on the Boot menu Chapter 7 Advanced configuration 89 To define a sequence do the following 1 On the ThinkPad Setup program menu select Startup The submenu is displayed 2 Select Network Boot and press the Enter key The boot device list is displayed 3 Select a boot device from the list to make it as the top boot priority 4 Press F10 to save changes and exit Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded Flash update Your network administrator can remotely update the system programs on your computer from a management console The following requirements must be met Your computer must be started over the LAN Your computer must be engaged in a Preboot eXecution Environment e Network management software must be installed on the remote administrator s computer 90 User Guide Chapter 8 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common prob
99. g Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option This option enables or disables the confirmation message when you change the settings of the security chip This option enables or disables the confirmation message when you clear the security chip Chapter 7 Advanced configuration 83 Table 5 Security menu items continued Menu item Submenu item Selection Comments UEFI BIOS Update Option Flash BIOS Updating by Disabled If you select Enabled all users can End Users e Enabled update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack Disabled If you select Disabled you can flash Prevention e Enabled the older version the UEFI BIOS Memory Protection Execution Prevention Disabled Some computer viruses and worms e Enabled cause memory buffers to overflow By selecting Enabled you can protect your computer against attacks by such viruses and worms If you find that an application program does not run correctly after choosing Enabled select Disabled and reset the setting Virtualization Intel R Virtualization Disabled If you select Enabled a Virtual Technology e Enabled Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technol
100. h as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling O Copyright Lenovo 2013 xiii Save these instructions XiV User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and preinstalled programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 8 e Features on page 10 e Specifications on page 11 e Operating environment on page 11 e Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view Figure 1 Front view E Microphones Touch pad Ell Power button E M 2 solid state drive H System status indicator illuminated ThinkPad logo ee Copyright Lenovo 2013 1 El Camera Use the camera to take pi
101. he Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the pri
102. he instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e f you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e f you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 58 User Guide 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applica
103. hes Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer Avoid placing any objects including paper between the display and the keyboard or
104. hese technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program click Start gt Control Panel gt Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software application interfaces help information Systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated
105. hort use a new battery pack Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the ac power indicator does not light up Solution Do the following 1 Ensure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery 3 Reinstall the battery and reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed on the taskbar and the ac power indicator does not light up have the ac power adapter and your computer serviced Note To display the pow
106. ight adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Fo
107. ion Try another cable Ensure that the link partner is set to auto negotiate Ensure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem You cannot connect to the network using the built in wireless network card Solution f your system is installed with Windows 7 operating system ensure that Your wireless LAN driver is the latest version Check the Web site and confirm that the driver version supported by the Access Connections program is the latest documented in the readme file Your computer is within range of a wireless access point The wireless radio is enabled by double clicking the Access Connections icon on the taskbar Check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information f your system is installed with Windows 8 operating system ensure that Your wireless LAN driver is the latest version Your computer is within range of a wireless access point The wireless radio is enabled The Airplane mode is off Bluetooth problems Problem Sound does not come from the Bluetooth headset headphone but comes from the local Speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel Click H
108. ion key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate the special function of each key you need to press the Fn key and the corresponding function key EH Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F1 F2 or F3 E Decreases the speaker volume ER Increases the speaker volume ES Mutes or unmutes the microphones When the microphones are muted the microphone mute indicator turns on If you mute the microphones and turn off your computer the microphones will remain muted when you turn on your computer again To unmute the microphones press F4 ER Darkens the display EH Brightens the display You can temporarily change the computer display brightness by pressing the two keys To change the default brightness level right click the battery status icon in the Windows notification area Then click Adjust screen brightness and make changes as desired ES Switches the display output location between the computer display and an external monitor For more information refer to Attaching an external monitor on page 32 Note To switch between the computer display and an external monitor the Windows P key combination also is available ES Enables or disable
109. ische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B 122 User Guide Korea Class B compliance statement Be I I OC H3 amp SSAIIAM OIE H8868 amp AHEEAEDI2IgA zz 2HSOIAL ASE JS 5322 oh DE UHAN ARES SISUCE Japan VCCI Class B compliance statement CORB Q7ABRHRHRECT CORB SEHR TEATS EXAWELTUETIN LOKENTIAPTLEISIRFRACERLTE H amp net ZEBERBIERLILENEURT DRRRELEDTELUBRUBRVELTTEUN VCCI B Japan compliance statement for products which c
110. ive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence To 1 3 To change the startup sequence do the following Select Boot or Network Boot then press Enter The default boot list is displayed showing the order in which devices will be started up Even devices that are not attached to or installed on your computer are listed Use the Boot submenu to specify the startup sequence that runs when you turn on the power Use the Network submenu to specify the startup sequence that runs when Wake on LAN is enabled Wake on LAN is commonly used by LAN administrators in corporate networks to get remote access to your computer Set the startup sequence by using the following keys Use cursor keys to select a device Use F6 or the combination of Shift and to move the device up to a higher priority Use F5 or to move the device down to a lower priority Use Shift to exclude or include a device Press F10 to save the changes and restart the system change the startup sequence temporarily so that the system starts up from a different drive do the following 1 2 3 Turn off the computer Turn on the computer then while the ThinkPad logo is displayed at the lower left of the screen press F12 Select the device you want to start first Note The Boot menu will be displayed when the system cannot boot from any device or the oper
111. lems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 91 e Making sure device drivers are current on page 92 e Taking care of your computer on page 93 General tips for preventing problems 1 If your computer is equipped with both a hard disk drive and an M 2 solid state drive you are not recommended to use the M 2 solid state drive as a bootable device The M 2 solid state drive is designed and developed for cache function purpose only If you use the M 2 solid state drive as a bootable device its reliability is not guaranteed 2 Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity do either of the following f your system is installed with the Windows 7 operating system click Start gt Computer f your system is installed with the Windows 8 operating system open Windows Explorer and click Computer 3 Empty your recycle bin on a regular basis 4 Use disk defragment tool regularly on your hard disk drive to improve data seek and read times 5 To free up disk space uninstall unused application programs Note You also might want to look for application program duplication or overlapping versions 6 Clean out your Inbox Sent and Trash folders from your e mail cli
112. lems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 97 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty Product and parts details User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The foll
113. llow Ergonomic information on page 39 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience 40 User Guide Assistive technologies enable users to access information in the most appropriate way Some of t
114. made them Creating recovery media This section provides instructions on how to create recovery media Note You can create recovery media using discs or external USB storage devices O Copyright Lenovo 2013 55 To create recovery media click Start gt All Programs Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media on different operating systems e You can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the fa
115. mary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Ensure that the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 59 Chapter 5 Recovery overview 57 4 Do one of the following To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinst
116. ment files device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com Drivers ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters To start ThinkPad Setup do the following 76 User Guide 1 Turn on the computer When the logo screen is displayed press the F1 key the ThinkPad Setup program main menu opens If you have set a supervisor password the ThinkPad Setup program main menu will be displayed after you enter the password You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 43 2 Use the cursor keys to move to an item that you want to change When the item is highlighted press Enter A submenu is displayed 3 Change the items you want to change To change the value of an item press the or key If the item has a submenu you can display it by pressing Enter 4 Press Esc to exit from the submenu 5 If you are on a nested submenu press Esc repeatedly until you reach the ThinkPad Setup program main menu Note If you need to restore the settings to the original state as of the time of purchase press F9 to load the default settings You also can select a
117. model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press the power button To enable the 30 Day Standby function do the following For Windows 7 1 Open the Power Manager program 2 Click Global Power Settings or click Advanced gt Global Power Settings 3 Select Enable 30 Day Standby then click OK For Windows 8 1 Open the Lenovo Settings program 2 Click Power 3 Under 30 Day Standby move the slider to the right Hibernation Chapter 2 Using your computer 27 By using this mode you can turn off your computer completely without saving files or exiting from any programs that are running When the computer enters hibernation all open programs folders and files are saved to the hard disk and then the computer turns off To put the computer into hibernation mode change your power plan settings To access power plan settings do the following For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 Right click the battery status icon from the Windows notification area and click Power Options Then click Change plan settings that is next to your power plan Always On USB functio
118. mputer model some of the programs might not be available Table 2 Programs in Control Panel Control Panel section Green text in Control Panel Network and Internet Lenovo Internet Connection Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound Client Security Solution System and Security Lenovo Enhanced Security Communications Utility Hardware and Sound Lenovo Web Conferencing Fingerprint Software System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Messages from Lenovo Chapter 1 Product overview 13 Table 2 Programs in Control Panel continued Control Panel section Green text in Control Panel Password Manager System and Security Lenovo Password Vault User Accounts and Family Safety Power Manager Hardware and Sound Lenovo Power Controls System and Security Recovery Media System and Security Lenovo Factory Recovery Disks System Update System and Security Lenovo Update and Drivers Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore Accessing Lenovo programs on the Windows 8 operating system If your computer is preinstalled with the Windows 8 operating system you can access Lenovo programs by doing either of the following Click the Lenovo QuickLaunch icon from the t
119. n Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click OK If the information is incorrect reinstall the device driver Check the monitor type and if necessary update the driver by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to ensure that the monitor type is correct If it is click OK to close the window otherwise do the following If more than one monitor type is displayed select Generic PnP Monitor or Generic Non PnP Monitor 106 User Guide 12 13 14 15 16 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab 10 11 Click Update Driver Click Brow
120. n The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type What is the serial number Copyright Lenovo 2013 115 Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer prob
121. n again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing F6 Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced Problem When turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required If your system is installed with the Windows 7 operating system use either the Rescue and Recovery workspace or the recovery discs to restore the system to the factory state If your system is installed with the Windows 8 operating system use either the Remove everything and reinstall Windows function or the recovery discs to restore the system to the factory state If the problem persists have the computer serviced Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either o
122. n off The Always On USB drains your battery power You can disable it when you do not need it To disable the Always On USB function do the following For Windows 7 1 Open the Power Manager program 2 Click Global Power Settings or click Advanced gt Global Power Settings 3 Unselect Enable Always On USB then click OK For Windows 8 1 Open the Lenovo Settings program 2 Click Power 3 Under Always On USB move the slider to the left Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press F8 Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of power To enable the function do the following 1 Go to Control Panel System and Security 2 Click Administrative Tools 3 Double click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wakeup function The scheduled tasks are displayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm o
123. n option on the Restart submenu to load the default settings or discard the changes 6 Select Restart Move the cursor to the option you want to restart your computer then press Enter Your computer restarts Note Depending on the operating system you are using some menu items listed in this chapter might not be available on your computer and some menu items might be slightly different from the actual menu items displayed on your computer Main menu The Main menu is the first interface you see after you enter ThinkPad Setup It displays the following configuration of your computer e UEFI BIOS Version e UEFI BIOS Date Year Month Day Embedded Controller Version e Machine Type Model e System unit serial number System board serial number Asset Tag e CPU Type CPU Speed Installed memory UUID MAC address Internal LAN Preinstalled OS License UEFI Secure Boot Config menu If you need to change the configuration of your computer select Config from the ThinkPad Setup menu Notes Chapter 7 Advanced configuration 77 Default values are in boldface The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results On each submenu press Enter to show selectable options and select a desired option or type desired values from the keyboard directly e Some i
124. n power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 27 Problems with drives and other storage devices This section includes hard disk drive problems and solid state drive problems Hard disk drive problems Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When th
125. n the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the battery alarm do the following 1 Start Power Manager 28 User Guide 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation click OK Connecting to the network Your computer has one or more network cards for connecting to the Internet and to your company s wired LAN or wireless LAN network Ethernet connections You can connect to a local network or a broadband connection by use of the Ethernet feature built into your computer To connect to a network through Ethernet do the following e For Windows 7 Use the Access Connections program For instructions on how to start the Access Connections program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 Open the Lenovo Settings program and click Location Awareness Then follow the instructions on the screen bancer Your computer has an Ethernet connector T
126. na RA FEL ate E Tr BICI BES LZR Bl Gea HE FEAR Ey CAE m JR P A AI Fp BESS N X SY ZRA HEL as RT P m IA Ach FA TE CAML ARSE Hh HT ER Sc Hf ef Ab URL REEI E PIURE A va d Ahttp support lenovo com cn activity 551 ht Appendix B WEEE and recycling statements 127 128 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine type if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 20AX and 20BA By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an
127. nction by doing the following 1 ON 01 gt CQ Inn Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the external monitor Chapter 9 Troubleshooting computer problems 107 9 Set the screen resolution for the secondary display 10 Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other 11 Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing
128. ned on If you select Off the internal wireless radio is turned off 78 User Guide Table 4 Config menu items continued Menu item Submenu item Selection Comments In the Restart page when the OS Optimized Defaults is set to Enabled the Wireless LAN Radio menu is On and cannot be changed USB UEFI BIOS Support e Disabled Enable or disable boot support e Enabled from USB storage devices Always On USB Disabled Enabled Always On USB Charge in Disabled off mode Enabled USB 3 0 Mode Disabled Enabled Auto Fn and Ctrl Key swap Disabled e Enabled Keyboard Mouse If you select Enable and the System is connected with the ac power adapter the USB port can charge the external device when the system is in standby mode hibernate mode or turn off When the system is using a battery and is not connect to the ac power adapter the USB port can charge the external device in standby mode If you select Disable the USB port is disabled when the system is in standby mode hibernate mode and power off mode If you select Enable it enables you to charge external device when the system is in hibernation mode or the system is turned off Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controller If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables the USB 3 0 mode and allows the USB
129. nes for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information Mises Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for tablet personal computer users Safety notice for users in Australia wem Do not connect phone line while using tablet mode Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires suc
130. novo programs overview Chapter 2 Using your computer Registering your computer Frequently asked questions Using the multi touch screen Special keys Using the ThinkPad pointing dice Power management i Checking the battery status Using the ac power adapter Charging the battery Maximizing the battery life Managing the battery power Power saving modes Connecting to the network Ethernet connections Wireless connections Attaching an external monitor Changing display settings Using the Extend desktop function Setting up a presentation Copyright Lenovo 2013 vi vii vii 0o 0 0 410 FW PSOE PE ER N O 12 14 14 17 17 17 19 21 23 25 25 25 26 26 27 27 29 29 29 32 34 34 35 Using the AMD Switchable Graphics feature Using audio features Using the integrated camera Using a media card Inserting a media card Removing a media card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort Accessibility information Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords Passwords and sleep mods Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Setting the security chip Using the fingerprint reader Notice on deleting data from your hard disk ive or solid state drive Using firewalls ind
131. nroll your fingerprint For details refer to the help information System for the program Swiping your finger over the reader To swipe your finger over the reader do the following 1 Place the ball of your finger the central part of the fingerprint on the small circle above the reader Ensure that the entire top joint of the finger is on the reader Note Your computer keyboard might look different from the illustration above 50 User Guide 2 Apply light pressure and swipe your finger across the reader in one smooth motion Note Your computer keyboard might look different from the illustration above Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth The surface of the reader is dirty or stained The surface of the reader is wet The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it Your finger is wrinkled Your finger is rough dry or injured e Your finger is stained with dirt mud or oil The surf
132. nts please call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware and reset the system by inserting a straightened paper clip into the emergency reset hole Then remove any non original memory module added to your computer Refer to the procedure in Replacing a memory module on page 67 on how to remove and reinstall the memory modules After removing the extra memory module and reinstalling the original memory module repeat step 2 If the computer still does not turn on refer to Chapter 6 Replacing devices on page 63 to reseat other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer imm
133. o avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless communication is the transfer of data without the use of cables but by means of radio waves only Depending on the wireless device used in your computer you might be able to connect to the following categories of wireless networks Wireless LAN A wireless LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this network Your computer comes with a built in wireless network card and a configuration utility to help you make wireless connections and monitor the status of your connection so that you can stay connected to your network while you are in the office in a meeting room or at home with no need for a wired connection Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer Open your computer display to an angle of slightly more than 90 degrees Chapter 2 Using your computer 29 f you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded Bluetooth Bluetooth is one of a number of technologi
134. odify your computer Only an authorized ThinkPad repair technician should disassemble and repair your computer Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water N 9 oc gt W m Wipe the cover with the clean sponge 94 User Guide 8 Wipe the surface again with a dry soft lint free cloth 9 Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Ensure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or
135. oduct Modify the product using the Additional Files Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or later Notes To use this program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have
136. ogy Intel VT d Feature e Disabled Intel VT d stands for Intel e Enabled Virtualization Technology for directed I O When enabled a VMM can utilize the platform infrastructure for O virtualization e Enabled the Ethernet LAN device e Enabled the Wireless LAN device e Enabled the Bluetooth device e Enabled the USB connectors Memory Card Slot Disabled If you select Enabled you can use the memory card slot for a SD card Enabl a or a MultiMediaCard Integrated Camera e Disabled If you select Enabled you can use e Enabled the integrated camera Microphone Disabled If you select Enabled you can use e Enabled the microphone internal external or line in Fingerprint Reader Disabled If you select Enabled you can use e Enabled the fingerprint reader 84 User Guide Table 5 Security menu items continued Menu item Submenu item Selection Comments Anti Theft Intel AT Module Activation Disabled Enable or disable the UEFI BIOS Enabled interface to activate the Intel AT module which is an optional Permanently anti theft service from Intel Disabled Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Computrace Disabled Enable or disable the UEFI BIOS Enabled interface to activate the computrace module Computrace is an optional Permanently monitoring service from Absolute Disabled Software Note If you set the computrace mo
137. ol Panel Click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK o 1 gt W nm 108 User Guide Note For details about controlling volume refer to your Windows online help Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control Problem The sound cannot be turned off completely even if you set the Volume Mixer at minimum
138. ollowing e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating System on page 12 e For Windows 8 Right click the battery status icon from the Windows notification area and click Power Options Then click Change plan settings that is next to your power plan For more information refer to the help information system Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Understanding the power saving modes Screen blank for the Windows 7 operating system only The computer display requires considerable battery power To turn off power to the display do the following 1 Right click the Power Manager battery gauge on the taskbar 2 Select Power off display Sleep In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds For Windows 7 1 Click Start 2 Click the triangle mark on the right side of the Shut down icon then select Sleep For Windows 8 1 Move the cursor to the bottom right corner of the screen to bring up the charm 2 Click Settings gt Power gt Sleep Depending on the computer
139. omputer on page 17 e Frequently asked questions on page 17 e Special keys on page 21 e Using the ThinkPad pointing device on page 23 e Power management on page 25 e Connecting to the network on page 29 e Attaching an external monitor on page 32 e Using the Extend desktop function on page 34 e Setting up a presentation on page 35 e Using the AMD Switchable Graphics feature on page 35 e Using audio features on page 35 e Using the integrated camera on page 36 e Using a media card on page 36 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you registered your computer with Lenovo you will also receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following Goto http www lenovo com register and follow the instructions on the screen to register your computer e Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer For Windows 8 Launch the Lenovo S
140. on This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to ensure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported f the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted Problem You cannot set a higher resolution than the present one on your external monitor Solution Ensure that the monitor information is correct Do the following 1 oa A O N 6 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect butto
141. on your computer do the following 1 Start ThinkPad Setup 2 Select Startup 3 Select UEFl Legacy Boot 4 Do one of the following f you want to install the Windows 7 32 bit operating system select Legacy Only or Both f you want to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e f you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press F10 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer Restore C SWTOOLS from the backup copy you made before starting the installation Install the Intel Chipset Support for Windows 2000 XP Vista 7 8 To do this run the Setup exe file in the C SWTOOLS DRIVERS INTELINF Vinfinst autol directory 9 Install device drivers See Installing other drivers and software for Windows 7 on page 76 oN Oo C Installing the registry patches for Windows 7 Go to http www lenovo com support and install the following registry patches Registry patch enabling Wake Up on LAN from Standby for Energy Star e Fix for Issue of HDD with HD Detection Installing the Windows 7 fix modules The Windows 7 fix modules are in the following directory C SWTOOLS OSFIXES 74 User Guide The name of each subfolder is the number of a fix module For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of
142. onfiguration changes and exit The next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Chapter 4 Security 45 Changing or removing a hard disk password Follow steps 1 through 7 in Setting a hard disk password on page 45 typing your password to get access to the ThinkPad Setup program To change or remove the user hard disk password do the following To change the hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be changed To remove the hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be removed To change or remove the User Master hard disk passwords select User HDP or Master HDP If you choose User HDP do the following To change the user hard disk password type the current user hard disk password or the current master hard disk password in the Enter Current P
143. ong with hints and tips for maximum system performance Notes e The Lenovo Solution Center program can be downloaded from http www lenovo com diags e If you are using other Windows operating system rather than Windows 7 and Windows 8 go to http www lenovo com diags for the latest information on diagnostics for your computer If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the hard disk drive to the factory default state For more information see Creating and using a recovery media on page 55 To run the Lenovo Solution Center program see Lenovo programs on page 12 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot
144. onnect to the power mains with rated current less than or equal to 20 A per phase AANDEREAN 20H ATOMBICNT 2 Ead CES LA El SES JISC 61000 3 2 Ham Lenovo product service information for Taiwan amp 38 Lenovo Sm BEI AERA aj BB FES HABA 073 BRS 8 88 2 23 8 EINESERSKAIRTHFNEZ BEE 0800 000 702 Eurasian compliance mark ERI Appendix A Regulatory information 123 124 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collective systems for reclaiming these end of life
145. ools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then double click a program icon to access the program Note If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed it indicates that you need to install the program manually To install the program manually double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated Note Depending on your computer model some of the programs might not be available 12 User Guide Table 1 Programs in the Lenovo ThinkVantage Tools program Active Protection System Client Security Solution Lenovo Solution Center Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start gt Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding green text Note If you do not find the program you need in Control Panel open the Lenovo ThinkVantage Tools program navigation window and double click the dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The programs and the corresponding sections and green texts in Control Panel are listed in the following table Note Depending on your co
146. owing services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem 116 User Guide Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX or a 10 character identification in the format FRU XXXXXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If pos
147. port program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals for your computer get the warranty information of your computer and explore help and support information Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as Fingerprint Software Lenovo Solution Center and so on e Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention e Password Manager The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites Power Manager The Power Manager program provides convenient flexible and complete power management for your computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes
148. r none exists E Current location profile is disconnected 2 Current location profile is connected Access Connections wireless status icon The Access Connections wireless status icon displays the status and signal strength of your wireless connection You can find more detailed information about the status and signal strength of your wireless connection either by opening the Access Connections program or by double clicking the Access Connections wireless status icon in the Windows notification area e Wireless status icon states wireless LAN Chapter 2 Using your computer 31 Power to the wireless radio is off Er Power to the wireless radio is on No association ll Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve the signal strength move your computer closer to the wireless access point Note If you have trouble in making a connection try moving your computer closer to your wireless access point Enabling or disabling the wireless features To enable or disable the wireless features do one of the following For Windows 7 Press F8 to open the wireless radio switchboard Turn on or turn off the wireless feature as desired
149. raphics Device setting to AMD switchable mode if the operating system supports this feature and to Integrated Graphics mode if the operating system does not support this feature Select the mode of Intel SpeedStep technology at runtime e Maximum Performance Always highest speed Battery Optimized Always lowest speed Disabled No runtime support lowest speed Enable or disable the power saving feature that stops the microprocessor clock automatically when there are no System activities To use this feature a special partition on the solid state drive is required When enabled you can enable the 30 Day Standby function through the Power Manager program The function enables the computer to enter a lower power state after the specified time in sleep state Also it takes only seconds to resume normal operation Table 4 Config menu items continued Use this feature to temporarily disable the built in battery The system will be automatically powered off after you select this item Then the computer is ready to be serviced Note The ac power adapter must be disconnected to perform this operation The built in battery will be automatically enabled when the ac power adapter is reconnected Beep and Alarm Password Beep Disabled Enable this option to have a Enabled beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will be sounded when the entered p
150. rd to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii User Guide To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that yo
151. replace the wireless LAN card do the following 1 Disable the built in battery See Disabling the built in battery on page 63 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 64 68 User Guide 4 Ifa tool for removing connectors is included in the package with the new card use the tool to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 6 Align the contact edge of the new PCI Express Mini Card with the corresponding socket El Pivot the card downward until it snaps into place Secure the card with the screw Ei Chapter 6 Replacing devices 69 7 Connect the antenna cables to the new card as shown in the drawing 8 Reinstall the base cover assembly See Replacing the base cover assembly on page 64 9 Turn the computer over again Connect the ac power adapter and all cables Replacing the backup battery Before you start print these instructions y ww If the backup battery is incorrectly replaced there is danger of an explosion The backup battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circui
152. rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program See Startup menu on page 85 for detailed information about temporarily or permanently changing the startup device sequence It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows 8 operating system This section provides information about the recovery solutions provided by Windows 8 operating system Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Swipe in from the right edge of the screen to display the charms Tap the Settings charm Tap Change PC settings Tap General In the Refresh your PC without affecting your files section click Get started oa A C N Resetting your computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and reinstall all the programs and settings that came with
153. right Lenovo 2013 133 Ukraine RoHS Lum nigTBeparxkyemo LO npoaykuis JleHoBo BinnoBinae BAMOTaM HOPMAaTUBHUX akriB YkpaiHM AK oOMexytorb BMICT He6e3rieuHAx peuoBuH India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 194 User Guide ThinkPad Part Number Printed in China 1P P N
154. roll zone Ell enables you to scroll Web pages or documents in any direction Chapter 2 Using your computer 23 Note Your computer keyboard might look slightly different from the following illustration Using the TrackPoint pointing stick To use the TrackPoint pointing stick apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard Then you can move the cursor But the pointing stick itself does not move The speed at which the cursor moves depends on the pressure you apply to the pointing stick Using the multi touch touch pad The touch pad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPad pointing device To customize the ThinkPad pointing device do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Mouse gt ThinkPad 3 Follow the instructions on the screen Replacing the cap The cap El on the end of the TrackPoint pointing stick is removable After you use the cap for a period of time you can replace the cap with a new one 24 User Guide Note The TrackPoint cap used in your computer has grooves ll as shown in the following illustration Ensure that you replace the TrackPoint cap with a correct one that ha
155. rts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure O Copyright Lenovo 2013 vii that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUS turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters A bancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the co
156. ry Health Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from ac power through the ac power adapter While you use ac power the battery charges automatically Chapter 2 Using your computer 25 The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power for use with the computer The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the ac power adapter To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Plug the ac power adapter into an ac outlet 2 Connect the power cord to the transformer pack 3 Insert the power jack into the computer Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display e When the ac power adapter is not in use disconnect it from the electrical outlet Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery ensure that its temperature is at least 10 C 50 F You can charge the battery when the ac power adapter is connected to the computer and the battery is installe
157. s Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments
158. s directory on your hard disk drive or solid state drive download the ThinkPad monitor file for Windows 2000 XP Vista 7 8 from the ThinkPad Web site at http www lenovo com Drivers Note Before you install this file ensure that the correct video driver has been installed 1 Right click on the desktop and click Personalize Click Display at the left Click Change display settings Click Advanced Settings Click the Monitor tab Click Properties Click the Driver tab Click Update Driver Select Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 10 Click Have Disk 11 Specify path C SWTOOLS DRIVERS MONITOR to this monitor INF file Then click Open 12 Click OK 13 Confirm the correct display type then click Next c AN DOO FW Inv 14 When installation completes click Close 15 Click Close to close the Display Properties window 16 Click OK on the Monitor tab 17 Click OK and close the Display Settings window Installing other drivers and software for Windows 7 The device drivers are provided in the C SWTOOLS DRIVERS directory on your hard disk drive You will also need to install application software which is provided in the C SWTOOLS APPS directory on your hard disk drive To do this refer to the instructions in Reinstalling preinstalled applications and device drivers on page 59 Note If you cannot find the Supple
159. s such grooves Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Mobility has revolutionized business by allowing you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work The way you use your computer For example How often you access the hard disk drive How bright you make the computer display How often you use the wireless features To check for detailed battery status information do the following Forthe Windows 7 operating system Open the Power Manager program and click the Battery tab e For the Windows 8 operating system Open the Lenovo Settings program and click Power Open the Lenovo Support program and click Batte
160. s the built in wireless networking features For more information on the wireless features refer to Wireless connections on page 29 22 User Guide For Windows 8 Opens the Settings charm For Windows 7 Opens Control Panel For Windows 8 Opens the Search charm For Windows 7 Opens Windows Search ET Views the programs that you have opened un For Windows 8 Views all the programs For Windows 7 Opens Computer CL EE Controls the keyboard backlight There are three modes for the keyboard backlight Off Low and High Press Fn Spacebar to change the modes of the keyboard backlight Fn B Has the same function as the Break key Fn P Has the same function as the Pause key Fn S Has the same function as the SysRq key Fn K Has the same function as the ScrLK key E Windows key On the Windows 7 operating system press the Windows key to open the Start menu On the Windows 8 operating system press the Windows key to switch between the current workspace and the Start screen For information about using the Windows key with other keys refer to the help information system of the Windows operating system Using the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing stick EJ and the touch pad EK The whole touch pad is an active area sensitive to finger movement The left click zones Efl and right click zones H work as the left and right mouse buttons on a conventional mouse The sc
161. se my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select your monitor manufacturer and model After updating the driver click Close Set Resolution Note To change the color settings select the Monitor tab then set Colors Click OK e Problem The screen is unreadable or distorted Solution Ensure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Ensure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer Co N OO f Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced Problem The Extend desktop function does not work Solution Enable the Extend desktop fu
162. settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu press Enter to show selectable options and select a desired option or type desired values from the keyboard directly e Some items are displayed on the menu only if the computer supports the corresponding features The following table lists the Security menu items Table 5 Security menu items Password Supervisor Password Disabled Refer to Supervisor password on e Enabled page 46 Lock UEFI BIOS Settings Disabled Enable or disable the function that e Enabled protects items in the ThinkPad Setup program from being changed by unauthorized users By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change the items in the ThinkPad Setup program Password at unattended e Disabled If you select and enable Password boot e Enabled at unattended boot a password prompt is displayed when the computer is turned on from either a power off or hibernation state If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system Password at restart Disabled If you select and enable Password e Enabled at restart a pass
163. sible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory modules storage devices network cards port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week direc
164. spose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com ijp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos n o devem ser descartados em lixo comum mas enviados pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo numero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU 126 User Guide Batteries or packaging for
165. ssurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 80 Storage 596 to 9596 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage T
166. stall the part without setting it down When this is not possible place the static protective package on a smooth level surface and place the part on the package Do not place the part on the computer cover or other metal surface Disabling the built in battery Before replacing any CRU ensure that you have disabled the built in battery by doing the following 1 Turn off your computer and disconnect the ac power adapter and all cables from the computer Turn on your computer Press F1 to enter ThinkPad Setup when the ThinkPad logo appears Select Config gt Power The Power submenu is displayed Select Disable Built in Battery a A WwW N Click Yes in the Setup Warning window Then the computer will automatically turned off Wait three to five minutes to let the computer cool Copyright Lenovo 2013 63 Replacing the base cover assembly Before you start print these instructions To replace the base cover assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 63 2 Close the computer display and turn the computer over 3 Loosen the screws Ell that secure the base cover assembly Then remove the base cover assembly Ell 4 Install the new base cover assembly El and tighten the screws El 5 Turn the computer over again Connect the ac power adapter and all cables 64 User Guide Replacing the hard disk drive or solid state drive Before you star
167. stalling other divers and Sotie for Windows 7 ThinkPad Setup Main menu Config menu Date Time menu Security menu Startup menu Restart menu Updating your system UEFI BIOS Using system management System management Setting management features Chapter 8 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer vos Cleaning the cover of your computer Chapter 9 Troubleshooting computer problems Diagnosing problems Troubleshooting E Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors ii User Guide 63 63 63 64 65 67 68 70 73 73 73 74 75 75 75 75 76 76 76 77 77 81 82 85 87 88 88 88 89 91 91 92 93 94 97 97 97 97 98 98 100 101 Memory module problems Networking problems Problems with the a and other pointing devices Problems with the display aa niitiedia devices Gna G Fingerprint reader BEDES Battery and power problems Problems with drives and other storage devices Bo oA am s A software San EM Problems with ports and connectors Chapter 10 Getting support Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo i Finding ThinkPad option Purchasing additional services Appendix A surdi information Wireless related ernst
168. store The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation 56 User Guide Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery program main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 57 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace Rescue files from your hard disk drive or from a backup T
169. system If you install a new operating system on your computer you need to install the supplement files and ThinkPad device drivers for it at the same time e f you install a new Windows 7 operating system the necessary files are located in the following directories on your solid state drive or hard disk drive The supplement files for the operating system supported are in the C SWTOOLS OSFIXES directory The device drivers for the operating system supported are in the C SWTOOLS DRIVERS directory The preloaded software applications are in the C SWTOOLS APPS directory Note If you cannot find the supplement files the device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com Drivers f you install a new Windows 8 operating system go to http www lenovo com Drivers to download and install the latest device drivers Note The process of installing a new operating system deletes all the data on your hard disk drive including backups or images that were stored in a hidden folder by use of a recovery program Before you begin Note If your computer is equipped with both a hard disk drive and an M 2 solid state drive you are not recommended to use the M 2 solid state drive as a bootable device The M 2 solid state drive is designed and developed for cache function purpose only If you use the M 2 solid sta
170. t print these instructions Attention The hard disk drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping Do not drop the hard disk or solid state drive or subject it to physical shocks Put the hard disk drive or solid state drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the hard disk drive or solid state drive Do not touch the connectors Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn the computer off Never remove the hard disk drive or solid state drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Disable the built in battery See Disabling the built in battery on page 63 N Close the computer display and turn the computer over C Remove the base cover assembly See Replacing the base cover assembly on page 64 Remove the screws that secure the hard disk drive or solid state drive as shown to release it from the connector gt Note Depending on the model your hard disk drive or solid s
171. t delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard disk drives or solid state drives for unexpected purposes To prevent leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk drive or solid state drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive or solid state drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose For disposing of data on the hard disk drive or solid state drive Lenovo provides the Secure Data Disposal tool To download the application go to http www lenovo com support Note Running either application will take a couple of hours Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized accesses intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program
172. t into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 Ke Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Appendix A Regulatory information 121 European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection r
173. t it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the backup battery do the following 1 Disable the built in battery See Disabling the built in battery on page 63 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 64 70 User Guide 4 Detach the connector f Then remove the backup battery El 5 Install the new backup battery Then attach the connector Ei 6 Reinstall the base cover assembly See Replacing the base cover assembly on page 64 7 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 71 72 User Guide Chapter 7 Advanced configuration While it is important to protect files data and settings that are on the hard disk drive or solid state drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system on page 73 e Installing device drivers on page 75 e ThinkPad Setup on page 76 e Using system management on page 88 Installing a new operating
174. t the Regulatory Notice you can find it on the Web site at http www lenovo com ThinkPadUserGuides Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the ThinkPad S431 machine type 20AX and 20BA Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver e Connect the equipmen
175. tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Color Management tab Check whether the color quality is correctly set and ensure that the other information also is correct If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again Chapter 9 Troubleshooting computer problems 105 Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Soluti
176. talling device drivers The device drivers are available at http www lenovo com Drivers Click your computer product name to view all the device drivers for your computer Attention Always go to http www lenovo com Drivers for the latest device drivers Do not download them from the Windows Update Web site Installing the driver for the 4 in 1 media card reader To use the 4 in 1 media card reader you need to download and install the Realtek Card Reader Driver from the Lenovo Support Web site at http www lenovo com support Installing the driver for USB 3 0 for Windows 7 If your computer supports USB 3 0 and you have reinstalled the operating system you need to download and install the USB 3 0 driver to use the USB 3 0 by doing the following 1 Go to http www lenovo com support Find your model and display the driver links 2 Select the USB 3 0 driver for the 32 bit or 64 bit operating system and extract it to your local hard disk drive Chapter 7 Advanced configuration 75 3 Double click the Setup exe file in the C DRIVERS WIN USB3 0 directory 4 Click Next If the device driver is already installed click Cancel Follow the instructions on the screen until the installation is finished Installing the ThinkPad monitor file for Windows 2000 XP Vista 7 8 for Windows 7 The ThinkPad monitor file for Windows 2000 XP Vista 7 8 is in the following directory C VSWTOOLS DRIVERS VMONITOR Note If you cannot find thi
177. tate drive might look different from the illustrations in this topic Chapter 6 Replacing devices 65 5 Lift the tab to remove the hard disk drive or solid state drive out of the computer 6 Insert the hard disk drive or solid state drive into the slot Ej and position the hard disk drive or solid state drive firmly into place El 8 Reinstall the base cover assembly See Replacing the base cover assembly on page 64 9 Turn the computer over again Connect the ac power adapter and all cables 66 User Guide Replacing a memory module Before you start print these instructions Increasing memory capacity is an effective way to make programs run faster To replace or add a memory module read the following prerequisites and then the instructions When replacing a memory module be sure to follow the precautions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the memory module To replace a memory module do the following 1 Disable the built in battery See Disabling the built in battery on page 63 2 Close the computer display and turn it over 3 Remove the base cover
178. te drive as a bootable device its reliability is not guaranteed Before you install the operating system do the following f you are going to install a new Windows 7 operating system copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation e Print the instructions you will use Go to the section for the operating system you are using Installing the Windows 7 operating system on page 74 Installing the Windows 8 operating system on page 75 Notes The UEFI BIOS features are supported on the Windows 7 operating system 64 bit and the Windows 8 operating system 64 bit Copyright Lenovo 2013 73 After the operating system installation you should not change the initial UEFI Legacy Boot setting in ThinkPad Setup The UEFI Legacy Boot setting must be the same as it was when the Windows operating system image was installed Otherwise the operating system will not boot properly For the country or region code required in the installation use one of the following Country or region Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing the Windows 7 operating system Before you start print these instructions To install the Windows 7 operating system and its related software
179. ted hard disk drive issues refer to Diagnosing problems on page 97 to run a diagnostic test of the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test media from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further 15 If required you can find your country s Customer Support Center at http www lenovo com support phone When calling the Customer Support Center ensure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer the
180. tems are displayed on the menu only if the computer supports the corresponding features The following table lists the Config menu items Table 4 Config menu items Menuitem Submenuitem soecion Gemmems Network Wake On LAN e Disabled Enable the system to Power on AC Only when the Ethernet controller receives a magic packet a AC and Battery special network message If you select AC Only the Wake on LAN function is enabled only when the ac power adapter is attached If you select AC and Battery the Wake on LAN function is enabled with any power sources Notes The magic packet type Wake on LAN requires ac power The Wake on LAN function does not work when a hard disk password is set Ethernet LAN Option ROM Disabled Load the Ethernet LAN Option Enabled ROM to enable startup from an for Legacy Only boot integrated network device mode or Both with Legacy first UEFI IPv4 Network Stack Disabled Enable or Disable UEFI IPv4 Enabled Network Stack for UEFI for Legacy Only boot environment mode or Both with Legacy first UEFI IPv6 Network Stack Disabled Enable or Disable UEFI IPv6 Enabled Network Stack for UEFI for UEFI Only boot mode environment or Both with UEFI first UEFI PXE Boot Priority IPv6 First Select Network Stack Priority for UEFI PXE Boot IPv4 First for UEFI Only boot mode iip or Both with UEFI first Wireless LAN Radio If you select On the internal wireless radio is tur
181. tery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation P eee Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends
182. the fix module you need in the search field and click Search To install a fix module run the EXE file in a subfolder and follow the instructions on the screen Note If you remove the hard disk drive from the computer with a single core processor and install it on a computer with a dual core processor you can get access to the hard disk drive The opposite however is not true If you remove the hard disk drive from a computer with a dual core processor and install it on a computer with a single core processor you cannot get access to the hard disk drive Installing the Windows 8 operating system Before you start print these instructions To install the Windows 8 operating system and its related software on your computer do the following 1 Start ThinkPad Setup 2 Select Startup gt Boot 3 Change the boot priority order to boot your computer from the drive that contains the Windows 8 operating system installer 4 Press F10 5 Connect the drive that contains the Windows 8 operating system installer to your computer and restart the computer 6 Install the Intel Chipset Support for Windows 832 864 7 Install device drivers See Installing device drivers on page 75 Installing the Windows 8 fix modules To download and install a Windows 8 fix modules go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search Ins
183. the palm rest Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the hard disk drive or M 2 solid state drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer if you are replacing the hard disk drive or the M 2 solid state drive e When replacing the hard disk drive reattach the cover of the drive slot e Store your external and removable hard disk drive in the appropriate containers or packaging when they are not being used Chapter 8 Preventing problems 93 Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Memory module Mini PCI card Memory card such as SD card SDHC card SDXC card and MultiMediaCard Note Not all listed
184. tions and device drivers Reinstalling preinstalled applications To reinstall selected application programs do the following 1 Turn on your computer Go to the C SWTOOLS directory Open the APPS folder In it are several subfolders named for the various preinstalled applications Open the subfolder for the application you are reinstalling a A WwW N Double click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e n the subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e f the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device
185. tions of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers n any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect wireless antenna system built into the display for optimal reception enabling wireless communication wherever you are Wireless LAN antenna auxiliary El Wireless LAN antenna main 120 User Guide Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped withou
186. tly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html Chapter 10 Getting support 117 Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html 118 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS CCK and or OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The WiFi certification as defined by the Wi Fi Alliance A Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 4 0 as defined by the Bluetooth SIG The following profiles are supported by the Bluetooth devices Advanced Audio Distribution
187. tory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error messages 3 Verify that the latest UEFI BIOS for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the 5 memory speed Run diagnostic programs See Diagnosing problems on page 97 Networking problems The following are the most common networking problems Ethernet problems Problem Your computer cannot connect to the network Solution Ensure that The cable is installed correctly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver 1 Open Control Panel Click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right
188. u use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets een If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power o
189. uble tap again to zoom out Windows 8 touch gestures and mouse actions The following table lists the touch gestures and mouse actions supported by the Window 8 operating system To display the charms that contain Swipe in from the right edge Move the pointer to the lower right or System commands such as Start upper right corner of your screen Settings Search Share and Devices To display the open applications and Move the pointer to the upper left switch applications corner of your screen and then click Chapter 2 Using your computer 19 To view the recently used applications Swipe in and out on the left edge Move the pointer to the upper left or select an application from the list corner of your screen and then move it downward To view all applications on the Right click a blank area on the Start screen or view the application Start screen or right click an open commands on an open application application such as Copy Save and Delete depending on the applications To close the current application Swipe in from the top edge to the Click the top of the application and bottom then drag it to the bottom of your Screen To enlarge or reduce the size of an Move the desired icon downward Right click the desired icon icon remove an icon from the Start until a tick icon v is displayed then Screen or remove an application release your finger
190. uide Computer screen problems Problem The screen is blank Solution Do the following Press F7 to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press F6 to make the screen brighter If your computer is in sleep mode press any key to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Ensure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 af WwW N Right click on the desktop and click Personalize Click Display at the left Select Change display settings Check whether the screen resolution is correctly set Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Monitor
191. upport program Then click Registration and follow the instructions on the screen to register your computer Frequently asked questions The following are a few tips that will help you optimize the use of your computer To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language Copyright Lenovo 2013 17 To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen How to use the battery power more effectively To conserve power or to suspend operation without exiting applications or saving files see Power saving modes on page 27 To achieve the best balance between performance and power saving create and apply power plans See Managing the battery power on page 27 f your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery Look for more information about using the battery in Power management on page 25 Concerned about security or need to securely dispose of data stored on your hard disk drive or solid state drive e Study Chapter 4 Security on page 43 to find out how you can protect your computer from theft and unauthorized use Use the Password
192. ure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your computer The UEFI BIOS translates the instructions from other software layers Your computer system board has a module called EEPROM also referred to as flash memory You can update the UEFI BIOS and the ThinkPad Setup program by starting your computer with a flash update optical disc or flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com Drivers Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting hard disk drive and installing software Once the computer is configured
193. ure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows Security Chip activate inactivate or disable the security chip Security Reporting Options enable or disable each security reporting option Clear Security Chip clear the encryption key Notes 1 Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip 2 f you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased e Do not disable the security chip If you do Client Security Solution will not work 3 If the security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each 4 If the security chip is inactive or disabled the Clear Security Chip option will not be displayed 5 When you clear the security chip be sure to turn your computer off and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed To set an item on the Security Chip submenu do the following 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed pr
194. urns on You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the documentation that came with the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following For Windows 7 Press F9 to open Control Panel Click Lenovo Web Conferencing and configure the camera settings as desired e For Windows 8 do one of the following Configure the camera settings directly from the program that is using the camera For more information see the help information system of the program Press F9 to start the Lenovo Settings program Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using a media card Your computer has one media card reader slot The media card reader slot supports the following four types of cards e Secure Digital SD card e Secure Digital High Capacity SDHC card e Secure Digital eXtended Capacity SDXC card e MultiMediaCar
195. use the ThinkPad pointing device or the keyboard do the following 1 Press and hold the power button to turn off the computer e f the computer is turned off restart the computer by pressing the power button If you can not restart the computer go to step 2 O Copyright Lenovo 2013 97 e f you can not turn off your computer by pressing and holding the power button remove all power sources from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole see Bottom view on page 6 2 While the computer is turned off remove all power sources from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole Then hold down the power button for 10 seconds Reattach the ac power adapter If the computer does not turn back on continue to step 3 Note If the computer starts with ac power but does not start when ac power is removed call the Customer Support Center for support 3 While the computer is off remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue with step 4 Note The following steps involve removing static sensitive components from your computer Ensure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing compone
196. utlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Bus Never remove the cover on a power supply or any part that has the following label attached Copyright Lenovo 2013 ix Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB cable while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice E Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be repl
197. word on page 44 and Hard disk passwords on page 44 For security a longer password is recommended e To provide reliable security for UEFI BIOS use the security chip and a security application with a Trusted Platform Module TPM management feature Refer to Setting the security chip on page 49 Note The Windows 7 and Windows 8 operating system supports the TPM management feature e f a hard disk drive or solid state drive with encryption technology is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system and Professional and Enterprise editions of the Windows 8 operating system See Using Windows BitLocker Drive Encryption on page 48 Before you dispose of sell or hand over your computer be sure to delete data stored on it Refer to Notice on deleting data from your hard disk drive or solid state drive on page 52 Note The hard disk drive built into your computer can be protected by UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of the Windows 7 and Windows 8 operating systems
198. word prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set 82 User Guide Table 5 Security menu items Security Chip e E Set Minimum m Power On Password Hard Disk1 Password Hard Disk2 Password Security Chip Security Reporting Options Clear Security Chip Physical Presence for Provisioning Physical Presence for Clear Disabled e x characters 4 lt x lt 12 Disabled Disabled Disabled Active Inactive Disabled Disabled Enabled Disabled Enabled the user authentication on the operating system Specify a minimum length for power on password and hard disk passwords If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Refer to Power on password on page 44 Refer to Hard disk passwords on page 44 Refer to Hard disk passwords on page 44 If you select Active the security chip is functional If you select Inactive the Security Chip option is visible but the security chip is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional Enable or disable the following Security Reporting Options BIOS ROM Strings Reporting BIOS text string CMOS Reporting CMOS data NVRAM Reportin
199. words will be removed Supervisor password The supervisor password protects the system information stored in ThinkPad Setup Without it no one can change the configuration of the computer It provides the following security features If a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot get access to configuration data The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Deleting the power on password Changing or deleting the supervisor password 46 User Guide Enabling or disabling the Wake on LAN feature Enabling or disabling the Internal Network Option ROM feature Changing date and time Enabling or disabling the Lock UEFI BIOS Settings feature Enabling or disabling the Password at unattended boot feature Specifying the minimum length for power on passwords and hard disk passwords Changing the setting for the security chip Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal network device Enabling or
200. x D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical error
201. y are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com Drivers 2 Enter the product number of the computer or click Detect my system on the screen 3 Click Downloads and drivers 4 Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to date Update packages are Stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical
202. your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings Change PC settings gt General 2 In the Remove everything and reinstall Windows section click Get started Advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt General 60 User Guide 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Restart your computer following the instructions on the screen For more details about the recovery solutions provided on computers preinstalled with the Windows 8 operating system refer to the help information system of the Windows 8 operating system Chapter 5 Recovery overview 61 62 User Guide Chapter 6 Replacing devices This chapter provides instructions on how to replace devices for your computer This chapter contains the following items e Stati
203. your new password in the Enter New Password field Press Enter e In the Confirm New Password field retype the password you just entered to verify it Press Enter f you select User only do the following a When a window for typing the new password opens type your new password in the Enter New Password field Press Enter Notes You can set the minimum length of a hard disk password through the Security menu f you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot get access to the drive b In the Confirm New Password field retype the password you just entered to verify it Press Enter Attention You might want to note down your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmation window opens Select Yes to save c

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