Argox AME-3230B
Contents
1. 23 24 AME Series User s Manual AME Series User s Manual The following table explains control and indicator functions to help Printer Controls and Indicators The printer s controls and indicators are shown in the diagram below understand LED indications and printer status Media Communication LED LED Blue Orange H zm e m Se Gm Communicatio LED T E a a ail oe PS e Ere St tant ta Za Ze Power Button Feed Button Media LED Battery LED Feed Button 1 Pressing this button during printing will make printer pause 2 To feed a blank label Power Button Turn the printer ON OFF 25 26 AME Series User s Manual AME Series User s Manual Smart Battery Power Management The AME series mobile printers are equipped with a Li ion battery pack 7 4V 2200mAR With the Smart Battery Power Management function AME series are able to monitor and automatically remind operators of different battery power status Note Printer s Indications Battery Green LED remains On Charging Mode If Battery is fully charged LED will be off Battery LED blinks slowly Reminder battery power will be 5 in about 30 60 minutes Battery LED blinks warning beeps Reminder battery power will be 0 in about 30 60 minutes Printer suspends printing Some minor power remains 1 If the standby duration exceeds 3 minutes printer will turn off automatically in order to decrease powe2. AME 3230 AME 3230B AME 3230W MOBILE PRINTERS USER S MANUAL Aug 02 2011 Revision 7 0 Arcox Empower the Barcode Table of Contents Mu ele Sa TE E 4 EE 6 SECH 7 Unpack no EEN 7 PAC es OSI sas eege 8 Eet 9 EE 10 Installing the Battery E 10 Charging the Batter 12 Battery amp Power Notifications ccccccceecccceseeeeeeeeeeeeees 13 Loading Medid EE 15 Wearing EE 18 Controls amp ConnectionsS essssesossssossesossscsssecossesoseseosscosseeos 24 Self Test before Connecting 2 0 ccccccccccesseeeeeeeeeeeeeeeeeeeeeaeeees 24 Printer Controls and Todcatorg 25 Smart Battery Power Management 27 Connecting the Prmter 29 DOSS EE 31 Troubleshooting nee 32 Printer Status Indteatwons 32 Performing Calration 33 Printing a Configuration Report 34 Printer ENN EE 37 Print Head Maintenance Guide 37 Cleaning the Media Sensor 38 PPC CIEE C LC 39 Ee E Ke Le e E 39 2 AME Series User s Manual Interface Specifications cc saradeiweasheecsaedveinciieeantereaern eae 43 Seral ee E 43 USB EE Eege 44 Bluetoot ATS EE 44 WDA Chartres eegen Greter Eeee 45 WiFi 802 11 b g Interface enen 45 3 AME Series User s Manual Proprietary Statement This manual contains proprietary information of Argox Information Co Ltd It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduc
3. Battery Pack provided or approved by Argox Any damage caused by abnormal use will void the warranty When the battery not used in long term maintained of power at 50 and stored at 20 25 C 13 AME Series User s Manual 14 AME Series User s Manual Loading Media 1 Press the Latch Release Button on printer to automatically open the Media Cover Latch Release Button 2 Place the media supply roll into the Media Compartment Make sure media supply unwinds near Print Head as in the direction shown below 15 AME Series User s Manual Media Compartment Print Head 3 For media supply rolls with width less than 3 inches Load media supply first and then align media supply roll to the right end for correct detection of Media Sensor CH Z Media Sensor 4 Install the Media Shield into Media Compartment and lean closely against the media supply roll 16 AME Series User s Manual Media Shield 5 Pull a short length of media out of the printer Close the Media Cover and press until you hear a click to properly latch AME Series User s Manual Media Cover 6 Tearing Media To tear media pull the media edge against the Tear Bar as in the direction below Tear Direction Tear Bar Wearing Belt Strap The convenient Belt Strap design a standard feature of Argox AME series is easy to use and quick to install 1 Prepare the Belt Strap and the
4. bit SS The USB interface is a mini type USB 10 pin convertor O EE O Differential data signaling pair Bluetooth Interface Bluetooth version 2 0 Communication range 10 meters 43 44 AME Series User s Manual AME Series User s Manual IrDA Infrared Interface IrDA version 1 0 Communication zone IM 39 63 5 cm 25 _ Printer zE a Wi Fi 802 11 b g Interface Wireless Security Authentication and Encryption Options WEP 128 WPA PSK TKIP WPA2 PSK AES Wireless access modes Infrastructure and ad hoc Network support DHCP UDP DNS ARP ICMP TCP sockets 45 AME Series User s Manual
5. 2 parameters PERE ROR RERET ERATE TELCO TAaae MAX LABEL HEIGHT 1 THCHES S AROIIIUIRROIIININIIIIHITIIIIIIIIE CARET CONTROL CHAR lt gt SEH DELIMITER CONTROL CHAR lt gt 2CH TILDE CONTROL CHAR i YEH J CODE PAGE USAI MEDIA CONTINUOUS REPRINT AFTER ERROR ENABLED SLEEP TIME 3 MINUTES LABEL ANALYSIS LENGTH G mm BLLETOOTH DEVICE Argox AME 3230 BLUETOOTH PIN egege Media type setting Print Head test Standby duration in minutes Bluetooth PIN code H RR 35 36 AME Series User s Manual AME Series User s Manual Printer Maintenance Print Head Maintenance Guide To keep the Print Head in the best conditions and efficiency and to extend duration for use regular cleaning action is needed Note Always switch off printer before cleaning 1 Cleaning Interval It is strongly recommended to regularly clean print heads or at least every time a label roll is changed in direct thermal printing mode In addition if the printer is operated under critical applications or environments or if print quality is found to have degraded please clean print heads more frequently Cleaning Material The surface of print head s heating element is very fragile To prevent from any possible damage please use the Printhead Cleaning Pen supplied in the printer package or a soft cloth cotton buds with Ethanol or industrial alcohol to clean print head s surface It is strongly recommended t
6. 508 0 1016mm Label Max 0 15mm Dimensions W 106mm x H 70mm x L 153mm Weight 670g Printer Battery 3 width OD 2 2 Paper roll 100 240VAC 50 60 Hz Input 9 VDC 1 56 A output Rechargeable 7 4V Lithium ion 2200mAh Operating 8 hours Cover rate 30 standby 14 hours Operation Temperature 14 F 122 F 10 C 50 C Operation 0 90 non condensing Environment Storage Temperature 4 F 140 F 20 C 60 C Belt Strap Battery AC adapter Printhead Cleaning Standard Items Pen Sample Receipt Paper Roll Quick Installation Guide CD ROM 41 42 AME Series User s Manual AME Series User s Manual Interface Specifications a Transmitted Data Outout Serial et seep pain Serial Interface utput Serial Transmitted Data RS 232C port with a mini type 10 pin convertor Received Data 5 Input Serial Received Data Flow Control mechanism is either RTS CTS or X on X off control RxD characters are DC2 and DC4 to ST Output Used as the contro signal for H W Flow Control PO te ania pal NS telecom or Clear to Send Input Used as the control signal Speed 1200 2400 4800 9600 19200 for H W Flow Control 38400 57600 115200 bauds za Signal ground Parity Odd Even or None Data Bits 7 or 8 bits Stop Bit s 1 or 2 bits USB Interface F Default P ters 9600 baud it EES iis uae a This port complies with USB 2 0 Full Speed communication 8 data bits 1 stop
7. Screw Locate the Knob on the underside of the printer right above the Battery Cover AME Series User s Manual 2 Attach the Belt Strap onto the Knob Note that the exterior surface of the Belt Strap should face toward you Knob Belt Strap Belt Strap Knob 19 20 AME Series User s Manual AME Series User s Manual 3 Insert the Screw onto the Knob through the Belt Strap and tighten clockwise until it is fully secured 4 With the Belt Strap attached to the printer place the top of the Belt Strap over your belt 21 22 AME Series User s Manual AME Series User s Manual Controls amp Connections 5 Pull down the top of the Belt Strap to fix onto the lock Self Test before Connecting After the Battery is charged and media is loaded before connecting the printer to a computer or a portable data terminal perform a printer self test label to verify that the printer works properly Printing a Self Test Label Press the Power Switch to turn off the printer Make sure the Battery is installed and media is loaded Press and hold the Feed Button and then press the Power Switch to turn on the printer After printer starts to print release the Feed Button Wait until printer finishes printing press the Power Switch or Feed Button to resume normal printing mode Note For more information on self test printouts see Page 30 Troubleshooting Printing a Configuration Report
8. age 31 AME Series User s Manual Troubleshooting Normally when the printer is not working properly the Power LED blinks continuously while printing and communication between the host and printer stops Printer Status Indications Printer status and error indications are displayed via LED indicators Generally when a malfunction or an abnormal condition is detected the ERROR LED will blink The table below shows the LED indications corresponding to various errors PAUSE POWER LED blinking The printer is in PAUSE status Press FEED button to return to normal printing mode AME Series User s Manual SERIAL I O ERROR POWER LED blinking The format or baud rate of the RS232 communication is inconsistent between the printer and host MEMORY FULL POWER LED blinking The printer memory buffer is fully loaded with downloadable soft fonts graphics or forms Check the format and size of stored data with available memory size or call for service Print Head overheated POWER LED blinking Printer enters PAUSE status to wait for print head to cool down printer will resume printing tasks when it is ready Performing Calibration If labels with gaps black marks are in use perform media calibration 33 AME Series User s Manual before printing to make printer index correctly 1 Properly install labels 2 Power off the printer 3 Press and hold the FEED button then turn on power do n
9. e compliance the users must use accessories and peripherals approved by Argox Information Co Ltd Supplemental Information This device complies with the requirement of FCC Part 15 Rules Operation is subject to the following two Conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment that may cause undesired operation Please only use adapters with the following electrical characteristics and certified by current legislation Using other adapters may damage the device and void the warranty and pose risks to the user Specifications Input 100 240VAC 50 60Hz 1 0 A Features Outout 9VDC 1 56A The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 2006 A1 2007 class A EN 55024 1998 A1 2001 A2 2003 EN 301489 1 17 EN 300328 Argox Information Co Ltd certifies that the following products and or components are compliant with the current requirements of the European B i Union Restriction on the use of Hazardous Substances RoHS Directive Kieeecd 2002 95 EC 5 6 AME Series User s Manual AME Series User s Manual Getting Started Congratulations on choosing AME series mobil
10. e printer made by Argox Information Co a leader in the worldwide barcode industry AME series are ideally designed to bring more efficiency to your business This manual will help you get to Know your new printer and provide you with the required information Unpacking Printer After receiving your printer please check for any shipping damage Inspect the outside of both the box and the printer for possible damage 1 Open the top cover of the printer to check that the media compartments are in order Note If shipping damage is discovered contact your Package Contents n Printer Shipping company immediately to file a claim e Power Supply 2 Check whether you have received the following accessories e Battery together with the printer If there are any items missing e Belt Strap amp Screw please contact your local dealer e Sample Media o Media Shield e CD ROM o Print head Cleaning Pen e Quick Installation Guide 1 8 AME Series User s Manual AME Series User s Manual Printer Overview Battery Each printer package contains one battery pack The battery must be Platen Roller installed for the printer to work even if the Power Supply is connected You must fully charge the battery before using the printer for the first time Media Cover Media Shield Installing the Battery 1 To release the Battery Cover rotate the Battery Cover Latch 90 Latch Release Button to the right as sho
11. ed or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co Ltd Product Improvements Continuous improvement of products is a policy of Argox Information Co Ltd All specifications and signs are subject to change without notice FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into a different outlet on a different circuit e Consult the dealer or an experienced Radio TV technician for help This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to
12. insure compliance The user is cautioned that any changes or modifications not expressly approved by Argox Information Co Ltd could void the user s authority to operate the equipment Liability Disclaimer Argox Information Co Ltd takes steps to assure that the company s published engineering specifications and manuals are correct however errors do occur Argox Information Co Ltd reserves the right to correct any such errors and disclaims any resulting liability In no event shall Argox Information Co Ltd or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Argox Information Co Ltd has been advised of the possibility of such damages 4 AME Series User s Manual E exposure warning Safety The equipment complies with FCC RF exposure limits set forth for an uncontrolled The user is cautioned that any changes or modifications which are not recommended by environment The equipment must not be co located or operated in conjunction with any other Argox Information Co Ltd could result in the loss of the user s authority to operate the antenna or transmitter equipment To ensur
13. o wear gloves during cleaning Do not touch print head surface with bare hands or with any hard objects Water and moisture should be kept away from the print head to avoid corrosion of the heating elements Cleaning Direction 37 AME Series User s Manual When cleaning the print head always wipe in One Direction from Left to Right only or from Right to Left only to gently clean the Heating Line of the print head without putting excessive stress on the unit Do not wipe back and forth to avoid dust or dirt on the cleaning cloth cotton buds attaching to print head again Cleaning the Media Sensor Debris or dirt on the Media Sensor can cause a misread or unstable detection to index label gaps black marks Clean the Media Sensor properly with a cotton bud dampened with alcohol 38 AME Series User s Manual Specifications SES WEP 128 Security WPA PSK General Specifications Authentication TKIP and Encryption WPA2 PSK AME 3230 AME 3230B AME 3230W GEES AES Printing Internal character sets standard Direct Thermal 5 alpha numeric fonts from 0 049 H 0 23 H Method Ta 1 25mm 6 0mm Printing 203 dpi 8 dots mm All fonts are expandable up to 24x24 Resolution SE 4 direction O 270 rotation Printing Speed 2 3ips 51 76mm s Ability to print any Windows True Type font easily Printing Length 40 1016mm 8MB DRAM 6MB User available with help of the Font Utility pr
14. ot release the button until printer starts to feed labels 4 Then press FEED button once or twice to check that labels are correctly indexed Note You must always carry out calibration when changing media Failure to do so will result in improper detection by the label sensor Printing a Configuration Report The Configuration report also known as the Self Test report can work as a printer diagnosis tool Steps to print a Configuration report are listed below Press the Power Button to turn off the printer Make sure the Battery is installed and media is loaded 3 Press and hold the Feed Button and then press the Power Switch to turn on the printer After printer starts to print release the Feed Button 5 Wait until printer finishes printing then press the Power Switch or Feed Button to resume normal printing mode Sample printout of Configuration Self Test 34 AME Series User s Manual THIS FORT E Pee aber SE Eeer 113888 CH Firmware version THIS IS FONT B 123AECABC Ch Internal fonts AVAILABLE Bon 66051094 BYTES THIS IS FONT C 8123A58Cabc LABEL enn 8 me EE THIS IS FONT D 123ABCabc d i TE INT FONTS FONT ID A THIS IS FONT E O123ABCabe vin 136 THIS IS FONT F 123ABCabe bi PN ent FONT G Gi 2 CHECKSUM gene e LAB LENTOP TO TOP 43 mm THIS IS FONT H O2RSABC eet ate ee CG Triumv Bd Condensed DIRECT THERMAL REF 2039 MOTOR LEVEL LOW R R5232 S600 8 HN IF MORE RS 23
15. ovided Code 39 standard with checksum digit Code 93 Interleaved 2 of 5 standard with checksum digit with 4MB Flash ROM 3MB User available human readable check digit EAN 8 EAN 13 CPU Type 32 bit RISC microprocessor Media gap black line sensor Paper end sensor Media Sensor A B C Code 128 Auto UPC EAN Extension Open cover sensor 1D Barcodes UPC A UPC E Postnet Codabar Code 128 subset Plessey Industrial 2 of 5 Standard 2 of 5 Logmars LED indicator x 4 Operation MSI Code 11 GS1 DataBar Power status Battery Media Communication Interface MaxiCode PDF417 Data Matrix ECC 200 only Button x 2 Power Feed 2D Barcodes QR code Composite codes AME Series User s Manual 802 11b g AME Series User s Manual RS 232 RS 232 USB Communication RS 232 USB USB 2 0 IrDA 2 0 IrDA Interface 2 0 IrDA 22 Wireless Bluetooth 2 0 Shoulder Strap Environmental Case Spare Battery Windows Win CE NET Pocket PC Windows Mobile Optional Items One Battery Charger 4 Bay Battery Charger compatibility Windows 2000 XP VISTA Windows 7 Software BarTender Printer Utility Font Utility Direct Thermal continuous receipt Direct Thermal Vehicle Power Adapter USB RS 232 Cables Special configuration Media Type labels die cut black mark Direct Thermal stickers Max Width 3 78 5mm Min Width 1 25 4mm Max roll capacity OD 2 2 57mm Thickness Receipt 0 0
16. r consumption The standby duration is changeable to be set by operators printer s default standby duration is 3 minutes 27 AME Series User s Manual 28 AME Series User s Manual Connecting the Printer Bluetooth 802 11b g and IrDA The interfaces of AME 3230 include RS 232 USB 2 0 and IrDA The interfaces of AME 3230B include RS 232 USB 2 0 IrDA and Communications Bluetooth 2 0 The interfaces of AME 3230W include RS 232 USB 2 0 IrDA and The default communication mode of AME 3230B is Bluetooth and AME 3230W is 802 11b g Following is an explanation of 802 11b g how to switch between Bluetooth 802 11b g and IrDA modes USB and RS 232 communication cables are optional accessories IrDA a How do switch to IrDA mode from Bluetooth mode USB amp RS 232 Communications No additional setups are required for cable communications When the printer is in Bluetooth mode press and hold the Feed Button for 5 seconds until you hear 2 beeps Note Turn off the printer before connecting or disconnecting USB The printer will then be in IrDA mode or RS 232 interface cables e USB b How do switch to IrDA mode from 802 11b g mode automatically and link to host without emitting beeps the Feed Button for 5 seconds until you hear 2 beeps The printer will then be in IrDA mode RS 232 When printer is off and RS 232 cable is connected printer SG Bluetooth or 802 11b g will emit 3 beeps and a
17. utomatically switch to RS 232 a How do switch to Bluetooth mode from IrDa mode mode Next time printer is turned on with RS 232 cable When the printer is in IrDA mode press and hold the connected printer will emit 1 beep Bluetooth mode and then 3 beeps to indicate RS 232 mode When RS 232 cable is disconnected printer will emit 1 beep and switch back to Bluetooth mode Feed Button until you hear one beep The printer will then be in Bluetooth mode b How do switch to 802 11b g mode from IrDA mode When the printer is in IrDA mode press and hold the 29 30 AME Series User s Manual AME Series User s Manual Feed Button until you hear one beep The printer will then be in 802 11b g mode As long as the printer is in Bluetooth mode or 802 11b g mode the Communication Indicator will remain blue whether Bluetooth or 802 11b g connection to host is linked or unlinked Note The Communication Indicator will blink blue during data transmission via all interfaces Bluetooth IrDA RS 232 802 11b g and USB Drivers amp Software AME series are bundled with their smart printer drivers This way users can easily print a receipt or label within any Windows applications e g Microsoft Word labeling software such as Bartender etc in operation systems including Windows 2000 XP Vista Windows 7 The AME series drivers and Bartender labeling software are available via Argox CD Rom included in the printer pack
18. wn below Note We recommend using a coin to rotate the latch Communication LED IrDA Window Media Sensor Print Head Battery Cover Battery Cover Latch Power Power Input Jack Button Feed Button USB RS 232 Port Media LED Power LED Battery LED 2 Remove the Battery Cover and install the Battery Pack into the 9 10 AME Series User s Manual AME Series User s Manual printer 2 Replace the Battery Cover and rotate the Battery Cover Latch 90 to lock in place AME Series User s Manual Charging the Battery 1 After installing the Battery Pack connect the Power Supply into the printer s Power Input Jack 2 Then plug the Power Supply into the AC wall receptacle The printer s Battery LED will remain yellow during charging zyz Power Jack Power Input Jack 12 AME Series User s Manual 3 The battery is designed for fast charge after about 3 5 hours 210 minutes the Battery LED will turn off signifying that the battery is fully charged and ready for use Note Operating the printer when charging will increase charging time Wait until battery is fully charged to operate the printer Battery amp Power Notifications 1 2 Do not disassemble the Battery Pack in case of malfunction Keep the Battery Pack and printer away from fire liquids and conductive material for your own safety and to avoid possible damage Be sure only to use the Power Supply and
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