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D-Link DCS-5020L surveillance camera

1. please refer to your router s User Manual The DCS 5020L will automatically create a secure wireless connection to your router While connecting the blue LED will flash and your camera will reboot WPS Button D Link DCS 5020L User Manual 17 Section 2 Installation mydlink After registering your DCS 5020L camera with a mydlink account in the Camera Setup Wizard you will be able to remotely access your camera from the www mydlink com website After signing in to your mydlink account you will see a screen similar to the following Welcome p Sign out myarnk My Devices My Profile Username _ 2011 09 15 07 00 mydlink Server Shutdown Notificati DCS 5020L Live View Playback Settings aerating 44441390 mydlink Server Shutdown Notificati Ce Setup wizard User manual Firmware Quick Installation Guide GO mydlink mydlink on mobile D Link DCS 5020L User Manual 18 Section 3 Configuration Configuration Using the Web Configuration Interface After completing the Camera Setup Wizard your camera is ready to use The camera s built in web configuration interface is designed to allow you to easily access and configure your DCS 5020L There are two ways in which you can access your camera s web configuration interface 1 Log in to your mydlink account to access your camera s configuration interface 2 You can also access the interface locally by entering the IP
2. you may manually configure a Gis RAE O your connection using the Manual Internet Connection Setup Note To register your camera with mydlink and enable its mydlink related features you willneed to use the Camera Setup Wizard Please refer to Camera Setup Wizard on page 14 for more details D Link DCS 5020L User Manual 21 Section 3 Configuration Internet Connection Setup Wizard This wizard will guide you through a step by step process to configure your new D Link WECSORESTO DIGWR SETUP WIZARD Sinirenien connection SeruP NNN Ca mera an d con nect th e camera to the ntern et This wizard will guide you through a step by step process to configure your new D Link Camera and connect the camera to the internet cian een ater Click Next to continue Step 3 Serer Name Settings Step 3 Server Name Settings Step 4 Setup Time Zone Select what kind of Internet connection your camera should use DHCP Connection Default If you are connected to a router or are not sure which l step 1 seTup Lan SETTINGS connection to use select DHCP Connection Please select whether your camera will connect to the Internet with a DHCP connection Static IP address or PPPoE If your camera is connected to a router or you are unsure which settings to pick D Link recommends that you keep the default selection of DHCP connection Otherwise click on Static IP address to manually assign an IP address before clicking on t
3. Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This device has been designed to operate with an antenna having a maximum gain of 2 dB Antenna having a higher gain is strictly prohibited per regulations of Industry Canada The required antenna impedance is 50 ohms D Link DCS 5020L User Manual 57 Appendix D Registration Registration Register your product online at registration dlink com Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Version 1 0 March 25 2013 D Link DCS 5020L User Manual 58
4. LIVE VIDEO SETUP MAINTENANCE STATUS HELP z 3 z ae z E 7 All of the active users Active User This page lists active user information including user name IP address and the initial access time arbei TRAT time information indicates Logout the time that ser started accessing the camera D Link DCS 5020L User Manual Section 4 Troubleshooting Troubleshooting 1 What is Remote Access How do enable it Remote Access allows you to access your camera from any PC connected to the Internet through a web browser This lets you view your camera feed and manage your camera s settings when you re away from home To enable Remote Access simply go through the Camera Installation Wizard included on the Installation CD that came in your package You can also download the wizard from http www mydlink com support After going through the wizard you should see Remote Status Enabled on the summary page If you see Remote Status Disabled make sure that the front LED on your camera is lit solid green your Internet connection is working your router s LAN amp WAN connections are working properly your router has UPnP enabled if your router does not support UPnP please refer to Appendix A your router can get a public IP address your router s firmware has been upgraded to the latest version you have tried rebooting your router by unplugging it then plugging it back in After checking th
5. Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming e RMA phone number 1 800 361 5265 Hours of Operation Monday Friday 9 00AM 9 00PM EST What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the product and normal maintenance Damage that occurs in shipment due to act of God failures due to power surge and cosmetic damage Any hardware software firmware or other products or services provided by anyone other than D Link and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D Link the sellers or the liquidators expressly disclaim their warranty obligation pertaining to the product While necessary maintenance or repairs on your Product can be performed by any company we recommend that
6. Setup EENI EIEII E E EAA 1 1 Day Night Mode a T 38 Camera Setup Wizard eessessssessssssssssesssseesesnsssesssssesseseessnsnsssee 14 Camera COMtrol o ssesesssessseesnetetnetnetnetnetnetnetnenenet 39 Manual Hardware Installation A OOE EEI EAS E EEATT A 1 5 Maintenance T a A a a EE AAT 40 Wireless Installation Considerations Bayete sheet ete Sas sah eed 1 6 Admin TTT TCO COTTCETCCCTET ETT CETTE TTT TTTTT eT TTT TT TTT Te Tere Ter eee eee ce A Tre Te 40 WPS Push Button Setup PEIES S AAAA EA 1 7 System T A S a a A 41 AVAIN Keere E ee 18 Firmware Upgrade ssssssssssesesssssssssessessensssssssseesensssesen 42 SE O AEE ed eR ane RPE eee 43 CONMNGUPALION sccsstisisesserintieainicmsianaininniniind aie 19 Bel ect fe perenne Cente ner nn mere eee eee 43 Using the Web Configuration Interface 19 Active USET sssssssssssssseeesssssssssseereeressssssseeerreressssssssseereeeesesss 44 Live Video seesssessesssesssessesssesssesssessesseeoseessesseesseessseneosseesseessessesssee 20 D Link DCS 5020L User Manual 3 Table of Contents Troubleshooting sssossecssosocoococcssosooocccessoossoocecsssssssssee 45 Technical Specifications sssoesesssosooocccccsoossoocececsosssssee 48 Contacting Technical Support ssssssssssssssosoocecsssssososee 50 Warranty sssssisirsosssssssssissssssesssssoossoonsssssssssossossssasdssssssssssssss 51 RegistratiOri sis ssissstccsvcececeveessneesacbannusdescunsniecdesvessesssssusedses 58 D Link DCS 5020L User
7. Used to determine if Primary ons the destination is the same subnet iia ows Default Gateway The gateway used to forward data to destinations Default Gateway D F HTTP Port 80 amera Control in a different subnet Invalid gateway settings may cause the failure of transmissions to a different subnet uPnP 9 cate vee Primary DNS Primary domain name server that translates names to IP eee ee addresses Bonjour Name DCS 5020L Characters you may use in a Bonjour Name upper or lower case letters numbers and hyphens Secondary DNS Secondary domain name server to backup the Primary tone sea DNS Save Settings Don t Save Settings PPPoE If you need to connect to the Internet using a PPPoE connection click on the PPPoE radio button and enter the username and password provided to you by your Internet Service Provider Port Settings You may configure a second HTTP port that will allow you to connect to the camera via a standard web browser The port can be set to a number other than the default TCP port of 80 A corresponding port must be opened on the router For example if the port is changed to 1010 users must type http 192 168 0 100 1010 instead of only http 192 168 0 100 UPnP Settings Enable this setting to configure your camera as a UPnP device in your network You can also enable UPnP port forwarding Bonjour Enable this setting to allow your camera to be discovered by
8. found and opened the file using the browse button click the Upload button to start the firmware upgrade Current Firmware Version 1 00 Current Firmware Date 2013 01 25 Current Agent Version 2 0 16 b43 FIRMWARE UPGRADE File Path Browse Helpful Hints lable for y FIRMWARE INFORMATION camera 42 Section 3 Configuration Status Device Info This section displays all the detailed information about your device and network settings LIVE VIDEO SETUP MAI NANCE STATUS HELP Device Info D Link DCS 5020L User Manual All of your network connection details are displayed on this page The firmware version is also displayed here BASIC INFORMATION Camera Name DCS 5020L Time amp Date 01 Jan 2013 10 56 33 P M Firmware Version 1 00 2013 01 25 Agent Version 2 0 16 b43 MAC Address 00 FF AA CC 00 52 IP Address 192 168 0 102 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Primary DNS 192 168 0 1 Secondary DNS 192 168 168 201 DDNS Disable UPnP Port Forwarding Disable FTP Server Test No test conducted E mail Test No test conducted WIRELESS STATUS Connection Mode Infrastructure Link No SSID dlink MAC 00 00 00 00 00 00 Channel 6 Encryption No Wireless Client List Helpful Hints 43 Section 3 Configuration Active User This page lists all the active users information including the User Name IP address and the time that camera access began L
9. jpg Test __ Save Settings Don t Save Settings 36 Section 3 Configuration Time and Date This section allows you to configure the settings of the internal system clocks for your camera Time Zone Select the time zone for your region from the drop down menu Synchronize Enabling this will allow the camera to update its clock automatically from an NTP Server NTP server Select the NTP server closest to you and select whether you want to apply daylight saving corrections The Time Configuration option allows you to configure update and maintain the internal system dock In this section you can set the time zone the camera is in and set the NTP Network Time Protocol Server TIME CONFIGURATION Current Time 01 Jan 2013 10 13 30 P M _ Save Settings _ Don t Save Settings Set the Date If Synchronize NTP Server is disabled you can set the date and time manually and Time You can also click on the Copy Your Computer s Time Settings to automatically Manually set the date and time based on your computer s settings Time Zone GMT 08 00 Taipei AUTOMATIC TIME CONFIGURATION Synchronize NTP Server E NTP Server Used Daylight Saving lt lt Enable Disable Offset Month Week DayofWeek Time Start End SET THE DATE AND TIME MANUALLY Year 2013 v Month l Day t Hour 2e Minute 13 7 Second 27 Copy Your Computer
10. require more bandwidth to stream Select the frame rate FPS to use for the video stream Higher settings offer better quality but will require more bandwidth to stream Select one of five levels of image quality Highest High Medium Low and Lowest Select the default encoding to use when viewing your video on the Live Video page Select the frequency used by your lighting and power to help reduce image flicker D Link DCS 5020L User Manual Helpful Hints 0201 Il LIVE VIDEO SETUP MAINTENANCE STATUS HELP pm In this section you can configure the camera video quality resolution and frame rate Encode Type Resolution Bit Rate Frame Rate H 264 640x480 v 2Mbps v v Save Settings Don t Save Settings Encode Type MJPEG Resolution 640x480 v Jpeg Quality Medum Frame Rate Auto v Default View Mode LIGHT FREQUENCY 50 Hz H 264 v 60Hz Auto SaveSettings __Don tSave Settings Resolution 3 settir jke 29 Section 3 Configuration Audio This section allows you to adjust the audio settings for your camera Note Please wait a few seconds for the camera to adjust the audio after making changes In this section you can configure the audio settings for your camera Audio Settings You may Enable or Disable the camera audio feed aang a Volume Select the desired volume percentage lev
11. s Time Settings C Save settings Don t Save Settings D Link DCS 5020L User Manual 37 Section 3 Configuration Day Night Mode This section allows you to configure when Day and Night modes are used Day mode uses the infrared cut filter to provide a corrected color image for times where there is available lighting Night mode moves the filter out of the way to use all available light and turns on the IR LED illuminators to allow for clear black and white video in dark areas with little or no light Auto Manual Always Day Mode Always Night Mode Day Mode Schedule This mode will automatically switch between Day and Night mode based on the amount of available lighting cma This mode allows you to manually switch between modes through the ea nreennr erences Live Video page ensures good video illumination in both day and night environments In Day mode IR illumination is off IR light is blocked and the video is in color In Night mode IR illumination is on IR light is visible and the video is in black amp white Save Settings Don t Save Settings DAY NIGHT MODE SETTINGS Day Night Mode This sets the camera to always use Day mode Auto Manual Seni a Always Day Mode Aways Night Mode This sets the camera to always use Night mode Day Mode Schedule Mon Example 08 00 18 30 Tue Example 08 00 18 30 Exam
12. the Bonjour Settings service You can also specify a Bonjour name for the device D Link DCS 5020L User Manual 24 Section 3 Configuration Wireless Setup This section allows you to set up and configure the wireless settings on your camera Enable Wireless SSID Channel Connection Mode Site Survey Wireless Security Mode Check this box to allow your camera to connect to your network wirelessly Enter the network name SSID of the wireless network you want to connect to You can also click the Site Survey button below to choose an available network and fill in settings automatically If you are using Ad Hoc as your connection mode select the same channel that is being used by your wireless network Select the connection mode used by your wireless network In most cases you should select Infrastructure Ad Hoc is only used if your camera is directly connecting to another PC or device without the use of a router or access point Clicking this button will allow you to select an available wireless network to connect to and will fill in the necessary settings for you Select the wireless security mode used by your wireless network If you select WEP or WPA PSK WPA2 PSK enter the password for your wireless network in the text box that appears D Link DCS 5020L User Manual In this section you can configure the wireless settings of your camera Save Settings Don t Save S
13. wizard that guides you through installation You can set up your camera to use mydlink Cloud service or you can choose to have the camera run independently Zero Configuration is recommended if you have a registered Cloud Router with mydlink Install D ViewCam D ViewCam is a highly versatile application for creating a multi camera local surveillance system for your home or office m Camera User Manual m Quick Installation Guide DCS 5020L Setup Wizard m D View Cam Manual m Adobe Reader 14 Section 2 Installation Manual Hardware Installation If you wish to set up your camera without using the Camera Setup Wizard please follow the steps below Note In order to use the mydlink features of this product you will need to go through the Camera Setup Wizard or Zero Configuration Setup Step 1 Connect the Ethernet Cable and Power Cable Use the included Ethernet cable and plug it into the camera Plug the other end into an available LAN port on your router Plug the supplied power adapter into the back of the camera Step 2 Plug in the External Power Adapter Plug the power adapter into a wall outlet Step 3 Configure Your Camera Refer to Configuration on page 19 for information on how to configure your camera Optional Use WPS to Connect Wirelessly You can use WPS to connect your camera to your network wirelessly For more information refer to WPS Push Button Setup on page 17 If your ro
14. you use only an Authorized D Link Service Office Improper or incorrectly performed maintenance or repair voids this Limited Warranty Disclaimer of Other Warranties EXCEPT FORTHE LIMITED WARRANTY SPECIFIED HEREIN THE PRODUCT IS PROVIDED AS IS WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT D Link DCS 5020L User Manual 54 Appendix C Warranty IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN THE ENTIRE RISK AS TO THE QUALITY SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVENIENCE OR DAMAGES OF ANY CHARACTER WHETHER DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF GOODWILL LOSS OF REVENUE OR PROFIT WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D LINK S PRODUCT IS CONNECTED WITH LOSS OF INFORMATION OR DATA CONTAINED IN STORED ON OR INTEGRATED WITH A
15. 20L User Manual 46 Section 4 Troubleshooting 8 The images are poor quality how can improve the image quality Make sure that your computer s display properties are set to at least 6 bit color Using 16 or 256 colors on your computer will produce dithering artifacts in the image making the image look as if it is of poor quality You may also need to check your image settings to make sure the brightness contrast and other settings are set properly For more refer to Image Setup on page 28 9 Why are no images available through the Web browser ActiveX might be disabled If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu You may also need to change the security settings on your browser to allow the ActiveX plug in to be installed Also check that you have the latest version of Java installed Java can be downloaded from http www java com If you are using Internet Explorer with a version number 6 or lower then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Network Camera D Link DCS 5020L User Manual 47 Appendix A Technical Specifications Technical Specifications SYSTEM REQUIREMENTS e Microsoft Windows 8 7 Vista XP or Mac with OS X 10 6 or higher e PC with 1 3 GHz or above and at least 128 MB RAM e Internet Explorer 7 Firefox 12 Safari 4 or Chrome 20 or higher version with Java insta
16. 5020L User Manual DIMENSIONS W X D X H e Camera Only 102 35 x 101 27 x 133 6 mm 4 03 x 3 99 x 5 26 inches e Camera Including Mounting Bracket 102 35 x 101 27 x 230 0 mm 4 03 x 3 99 x 9 06 inches WEIGHT Device 292 4 grams 0 64 Ibs e Stand 60 8 grams 0 13 Ibs MAX POWER CONSUMPTION 8 64W OPERATION TEMPERATURE e 0 C to 40 C 32 F to 104 F STORAGE TEMPERATURE e 20 Cto 70 C 4 F to 158 F HUMIDITY 20 80 RH non condensing EMISSION EMI SAFETY amp OTHER CERTIFICATIONS e FCC Class B e IC e C Tick e CE 49 Appendix B Contacting Technical Support Contacting Technical Support U S and Canadian customers can contact D Link technical support through our web site or by phone Before you contact technical support please have the following ready e Model number of the product e g DCS 5020L e Hardware Revision located on the label on the bottom of the Network Camera e g rev A1 e Serial Number s n number located on the label on the bottom of the Network Camera You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States For customers within Canada Phone Support Phone Support 877 453 5465 800 361 5265 Internet Support Internet Support http support dlink com http support dlink ca D Link DCS 5020L User Manual 50 Appendix C Warrant
17. DA ink Version 1 0 March 25 2013 User Manual Wireless N Day amp Night Pan Tilt Cloud Camera DCS 5020L Manual Overview D Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes Information in this document may become obsolete as our services and websites develop and change Please refer to the www mydlink com website for the most current information Manual Revision Revision Date Desciption _ _ March 25 2013 Initial release Trademarks D Link and the D Link logo are trademarks or registered trademarks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2013 by D Link Corporation All rights reserved This publication may not be reproduced in whole or in part without prior express written permission from D Link Corporation Table of Contents Table of Contents Manual OVErViGW scvisiscsinevscetvacscsisseccrventveosivccedennednestvsidivues 2 SOUD ain een E EAEE 21 Manual REVISION sssssssssessesssessscssessecsssesssessesseesseessessersseesseoseoseeossee 2 A TAN CN capa cssestassstncscacsvansatsmvatinnenayea tanita soceessstansstiaeioeasesteantsioeast 21 MUSA RIGS searsscicesisteiseiteeeseeeeesiee ene eee eee 2 I
18. File Name Fie Overwrite Date Time Suffix Create subfolder by Sequence Number Suffix Up to Enable uploading of video clip to an FTP server Aways Schedule Day Mon Time Period start Tue wed CTh DFi Example 06 30 00 Example 22 30 00 Sat Sun Stop Motion Sound Detection File Name Prefix 5 Video Limit Sze KBytes max is 3072 KBytes Time Seconds max is 15 Seconds A JPEG file will be sent to the above FTP server for testing Fie name test_date_time jpg Crest Save Settings Don t Save Settings TIME SCHEDULE TEST FTP SERVER Enable uploading of images to an FTP Frames Second and Seconds Frame Base File Name The e 35 Section 3 Configuration File Enable the uploading of video clip to an FTP server File Name Prefix Video Limit Test FTP Server Select how you want uploading of snapshots to be handled Overwrite will replace the old snapshot with the new one This means you will only have one snapshot that is updated every time a new one is taken Date Time Suffix will add the date and time to the end of the snapshot file name You can also choose to make subfolders based on a period of time you specify to help you organize your snapshots e Sequence Number Suffix will add a number to the end of the snapshot file name up to the number you specify after which the oldest files will be overwritten Enabling this
19. KBytes Time Seconds max is 15 Seconds TEST E MAIL ACCOUNT i A test e mail will be sent to the e mail account listed above Test Save Settings Don t Save Settings Note You can also use STARTTLS which will use SMTP server port number 587 Note Ifyou want to use a Yahoo SMTP server the SMTP server address will be different between each registered region and only SMTP port 465 is supported for SSL TLS D Link DCS 5020L User Manual 33 Section 3 Configuration Enable the e mailing Enabling this will allow snapshots to be e mailed to you in different ways of images to an e mail account Choosing Always will e mail snapshots continuously based on the E mail Interval specified e Choosing Schedule will allow you to schedule when to start and stop the e mailing of snapshots e Select Motion Sound Detection if you would like the camera to e mail images only when motion or sound is detected You can choose whether to e mail a snapshot immediately or e mail 6 snapshots together with 3 frames before and after motion sound was detected You can also set the Frame interval time to specify how far apart the snapshots should be E mail Interval This sets the limit for how frequently e mail notifications will be sent This can be set from 1 to 65535 seconds Enable the e mailing of Enabling this will allow video clips to be e mailed to you in different video clips to an e mail ways This is the same as e maili
20. L User Manual 52 Appendix C Warranty e After an RMA number is issued the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit and the RMA number must be prominently marked on the outside of the package Do not include any manuals or accessories in the shipping package DLink will only replace the defective portion of the product and will not ship back any accessories e The customer is responsible for all in bound shipping charges to D Link No Cash on Delivery COD is allowed Products sent COD will either be rejected by D Link or become the property of D Link Products shall be fully insured by the customer and shipped to D Link Systems Inc 17595 Mt Herrmann Fountain Valley CA 92708 D Link will not be held responsible for any packages that are lost in transit to D Link The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D Link Return shipping charges shall be prepaid by D Link if you use an address in the United States otherwise we will ship the product to you freight collect Expedited shipping is available upon request and provided shipping charges are prepaid by the customer D Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The pr
21. Manual Section 1 Product Overview Product Overview Package Contents e DCS 5020L Wireless N Day amp Night Pan Tilt Cloud Camera e CAT5 Ethernet Cable e Power Adapter e Quick Install Guide e Mounting Bracket and Screws J If any of the above items are missing please contact your reseller wes PWR Note Using a power supply with a different voltage than the one included with your product will cause damage and void the warranty for this product System Requirements e Computer with Microsoft Windows 8 7 Vista XP or Mac with OS X 10 6 or higher e PC with 1 3 GHz or above and at least 128MB RAM e Internet Explorer 7 Firefox Chrome or Safari 4 or higher with Java installed and enabled e Existing 10 100 Ethernet based network or 802 11n g wireless network D Link DCS 5020L User Manual Section 1 Product Overview Introduction Congratulations on your purchase of the DCS 5020L Wireless N Day amp Night Pan Tilt Cloud Camera The DCS 5020L is a versatile and unique solution for your home or small office Unlike a standard webcam the DCS 5020L is a complete system with a built in CPU and web server that transmits high quality video images for security and surveillance The pan tilt function allows the camera to patrol a wide area while the built in IR LEDs provide around the clock surveillance regardless of the lighting conditions The DCS 5020L can be accessed remotely and controlled from any computer over yo
22. NY PRODUCT RETURNED TO D LINK FOR WARRANTY SERVICE RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY EVEN IF D LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusions may not apply This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state Trademarks D Link is a registered trademark of D Link Corporation D Link Systems Inc Other trademarks or registered trademarks are the property of their respective owners Copyright Statement No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation with
23. a Extender Mode Increases the Range of Your Wireless Network You can use the DCS 5020L s Extender Mode to extend the range of your wireless network giving your home or office better wireless coverage Remote Monitoring Utility This camera also includes the D ViewCam software which adds enhanced features and functionality that helps you create a full surveillance system for up to 32 cameras With D ViewCam you can view multiple cameras at the same time record video and set up scheduled and triggered recordings D Link DCS 5020L User Manual 7 Section 1 Product Overview Hardware Overview Front View Light Sensor IR LED Camera Lens Manual Focus Bezel Microphone WPS LED 2 _ Powerr and Link LED D Link DCS 5020L User Manual Section 1 Product Overview Rear View a Power Connector o Ethernet Port WPS Button Reset Button D Link DCS 5020L User Manual Section 2 Installation Installation There are three ways to set up your camera 1 Zero Configuration Setup If you have a mydlink enabled Cloud Router simply connect the camera to the router and it will automatically configure your camera and add it to your existing mydlink account Refer to Zero Configuration Setup on page 11 2 Camera Installation Wizard If you do not have a mydlink enabled Cloud Router use the Camera Setup Wizard to guide you through setup and initial configuration of your camera Refer to Cam
24. address of your camera into a web browser such as Internet Explorer To log in use the User name admin and the password you created in the Setup Wizard If you did not create a password leave the password field blank After entering your password click OK Note If you are directly connecting your camera to your PC or if you are using the camera on a closed network the default IP is 192 168 0 20 If the camera is connected to a router or network a different IP address may have been assigned Connect to 192 168 0 20 DCS 5020L User name G admin Password C Remember my password Lox cancel D Link DCS 5020L User Manual 19 Section 3 Configuration Live Video The Live Video screen shows you the live video feed from your camera For information on how to configure your Live Video streams refer to Video on page 29 Video Click the H 264 or MJPEG radio button to choose which stream to view Compression Format Pan Tilt Wheel Click on the directional arrows on the pan tilt wheel to manually control the EE ee pan and tilt functions of the camera At any time you can click the home button VIDEO COMPRESSION FORMAT in the center of the wheel to return the camera to its home position biai GoTo Select one of the preset locations from the drop down menu to move the camera to that position Preset positions can be set by going to the Camera Control section of the Setup menu Pan Step Select the incremen
25. circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTICE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user D Link DCS 5020L User Manual 56 Appendix C Warranty For detailed warranty information applicable to products purchased outside the United States please contact the corresponding local D Link office Industry Canada Statement This device complies with RSS 210 of the Industry
26. dlink My Devices Shared Devices My Services My Profile the bottom left corner Click the notification to continue Co Internet IP 192 168 1 103 0000 3ke Connected Devices ie 0008 4 le ae 192 00 26 20 2 192 168 0 120 04 54 53 50 53 18 2 HeiGuy 192 168 0 100 00 14 92 E2 4D C9 Q 192 168 0 121 28 E0 2C DC 0A BE o 192 168 0 101 F0 A2 25 AA 8C C3 Step 4 Register Device to mydlink Confirming New Device Asummary and confirmation notification will appear with the automatically configured details Make a note of the details and click Yes to add the camera Do you want to add this new device to your mydlink account to your account Device Name DCS 5020L mydlink Number 44441252 Network name SSID ddddddd Admin Password oic953XZ You can change these default settings by going to Advanced Settings after add it to your device list Not now Yes D Link DCS 5020L User Manual 12 Section 2 Installation Zero Configuration will navigate to the mydlink Live View tab for your camera S where you will see a screen similar to the following mydlink oe My Profile be ieee Live Video Playback Settings Events If you wish to connect your camera to your router wirelessly you can simply D oam disconnect the Ethernet cable and move the camera to its intended location E e cao oa Your router s wireless settings have been automatically transferred to the camera and no further co
27. e above items you can click the Retry button to refresh the summary screen to see if Remote Access has been enabled 2 What can do if I forget the password for my camera s web configuration interface If you forget your password you will need to perform a factory reset of your camera This process will change all your settings back to the factory defaults It is therefore recommended that you make a record of the password for future reference To reset your camera please use an unfolded paperclip to press and hold the RESET button for at least 10 seconds while your camera is plugged in 3 The image on the live view is blurry or out of focus what can do You can manually adjust the focus of the lens by rotating the bezel on the front of the camera surrounding the lens While watching the live view rotate the bezel until the desired level of focus is achieved D Link DCS 5020L User Manual 45 Section 4 Troubleshooting 4 Why don t the LEDs light up The power supply might be faulty Confirm that you are using the provided DC 12V power supply for this network camera Verify that the power supply is correctly connected The WPS LED will only turn on if there is a WPS connection present the camera may still be functioning correctly even if this LED is not lit If the camera is functioning normally the LEDs may have been disabled See Admin on page 40 for information about how to enable the LEDs 5 Why is the camera s
28. el Denti Debi ev Settings Perm vows secs 3 Save Settings Don t Save Settings D Link DCS 5020L User Manual 30 Section 3 Configuration Motion Detection Motion detection allows you to mark areas of your camera s video to monitor for motion which can be used to trigger snapshots or recordings Refer to Mail on page 33 and FTP on page 35 for more details Motion Select whether you want to enable or disable the motion detection feature Detection of your camera DCS 5020L LIVE VIDEO SETUP MAINTENANCE STATUS HELP In this section you can configure the motion detection settings for your camera Time Specify whether you want to Always have motion detection enabled or according to a Schedule that you define Please note that your computer needs to have Java installed in order to view the motion detection configuration window If you do not see the live video below please visit http wwwv jave com to download and install Java Sensitivity Specify the amount of difference required to determine whether there Ceca _aetinesame Was motion MOTION DETECTION SETTINGS Motion Detection Enable Disable n n Detection Time Always Detection Use your mouse to click on the areas of the video that you would like to merma Schedule Areas monitor for motion Tine Pied set fomn0 Barg062020 4 Stop Example 22 30 00 pinsiend pete Sensitivit
29. era Setup Wizard on page 14 3 Manual Hardware Installation This section shows you how to manually set up your camera however in order to use the mydlink features of your camera you will still need to run the Camera Installation Wizard Refer to Manual Hardware Installation on page 15 D Link DCS 5020L User Manual Section 2 Installation Zero Configuration Setup If you have a mydlink enabled Cloud Router you can take advantage of Zero Configuration Setup Zero Configuration automatically configures your camera s settings for you and adds the camera to your mydlink account automatically Step 1 Connect the Ethernet Cable and Power Cable Use the included Ethernet cable and plug it into the camera Plug the other end into an available LAN port on your D Link Cloud Router Connect the power adapter into the power port on the back of the camera Note If you wish to use your camera wirelessly you will be able to remove the cable after the Zero Configuration Setup is complete Step 2 Attach the External Power Adapter Plug the power adapter into a wall outlet or surge protector D Link DCS 5020L User Manual 11 Section 2 Installation Step 3 Check Your mydlink Account From any computer with an Internet connection open a web browser such as Internet Explorer and log in to your mydlink account The mydlink page aoe will check for new devices and display a New device Found notificationin W Meos a my
30. ettings Enable Wireless m SSID Channel Connection Mode 3 Infrastructure Ad Hoc WIRELESS SECURITY MODE Security Mode None WEP WPA PSK WPA2 PSK Save Settings Don t Save Settings WIRELESS SETTINGS e network or dick the Site Survey button to select 25 Section 3 Configuration Extender Setup This section allows you to setup and configure the Extender Mode feature of your camera Extender Mode allows your camera to extend the range of your existing wireless network by repeating the signal it receives You can choose to use the same network name and settings as your existing wireless network or you can create a new one Enable Check this box to enable Extender Mode Extender Mode ssn eeens In this section you can configure the wireless extender feature of your camera which allows you to extend the range of an existing wireless network You can choose to keep the same encryption None WEP Host Wireless This shows the name of the Host wireless network that the camera is ET he ere poor re pps Spt Network Name connected to and will extend ee se eres ei eee ee Extended Select an option Sees AREAS TAON tac Wireless Same as Host Wireless Network Name Your extended network will l Selec selected WPA PSK J WPA2 PSK setting Save Settings Don t Save Settings Enable Extender Mode Host Wireless Network Na
31. fault setting Motio tection Sound Detection y Home Definition E Default Home Pan Step 5 v Pan Step Selectthe increment of movement for each press of a pan up down arrow on the pan tilt wheel Camera Control Logout Tit Step 5 v Preset Position 1 a Gear Preset Name Window Set Tilt Step Select the increment of movement for each press of a tilt left right arrow on the pan tilt wheel Clear Preset Position Clear a selected Preset Position Preset Position The camera allows you to specify up to 24 pre determined lens positions which can be used to quickly move the camera s view to areas of interest e Select the number of the position that you would like to specify e Use the pan tilt wheel to move the camera s lens to the desired preset position e Enter a name to help you easily identify the preset e Click on the Set button to save the preset Any pre saved positions can be cleared by selecting the desired preset and clicking on the Clear button D Link DCS 5020L User Manual 39 Section 3 Configuration Maintenance Admin This section allows you to change the administrator s password and configure the server settings for your camera You can also manage the user account s that are allowed to access to your camera Admin To change the admin password used to log into the web interface enter EEM Password the old password then ente
32. g you to quickly move to frequently used points of interest IR LEDs for Day and Night functionality The built in infrared LEDs enable night time viewing of up to 8 meters 26 feet giving you clear images regardless of lighting conditions H 264 Codec for Smooth Space Efficient Video This camera supports use of the H 264 video codec which gives you high quality video with reduced bandwidth requirements This means that you can enjoy smoother more reliable video streaming over the Internet and less disk space is required to save recordings Motion and Sound Triggered Notifications and Recordings The DCS 5020L can send e mail notifications with snapshots or video clips whenever motion or sound is detected You can customize areas of the video to monitor for motion to keep watch over specific areas of interest and you can set volume thresholds to determine the sound level required to trigger a sound notification 802 11g n Wireless or Ethernet Fast Ethernet Support The DCS 5020L offers wireless 802 1 1g n and Ethernet Fast Ethernet connectivity making it easy to integrate into your existing network environment The DCS 5020L works with either a 10 Mbps Ethernet based network or 100 Mbps Fast Ethernet based network for traditional wired environments and works with 802 11g n wireless routers or access points for added flexibility The Site Survey feature also allows you to view and connect to any available wireless networks within range of the camer
33. he Next button Static IP Address This will allow you to manually enter your network settings for the DHCP Connection camera Select this option if your Internet Service Provider or network administrator Static IP Address has provided you with a set of predefined IP addresses If you are not sure what a settings to enter check with your Internet Service Provider or network administrator eae PPPoE PPPoE Connection If your camera is directly connected to a DSL modem you may User ID need to use PPPoE Enter the username and password provided to you by your Internet a Service Provider Primary DNS Secondary DNS Click Next to continue D Link DCS 5020L User Manual 22 Section 3 Configuration If you have a Dynamic DNS DDNS account and would like the camera to update your IP address EEmmsm o automatically select Enable and enter your host information Otherwise select Disable ony See geese ee a Enable Click Next to continue Disable Server Address lt lt Host Name User Name Password Timeout hours Enter a name for your camera Click Next to continue D Link recommends that you rename your camera for easy accessibility Please assign a name of your choice before clicking on the Next button Camera Name DCS 5020L Back Next Cancel Configure the correct time to ensure that all events are triggered captured and scheduled H H H H Ple lect th s tim d th lick on the Next button at the right time Click Next t
34. ker Otherwise you should leave this disabled Select this box to vertically flip the video In this section you can configure the image settings for your camera Save Settings Don t Save Settings Enable Anti Flicker D Fip Image m Mirror m Brightness Control 0 v Contrast Control 7 Horizontally flip the video Note If the camera is installed upside down Flip Image and Mirror should both be checked Saturation Control wy Allows you to adjust the brightness level Select a setting between 5 and 5 __ Save Settings Don t Save Settings Allows you to adjust the contrast level Select a setting between 5 and 5 Allows you to adjust the saturation level Select a setting between 5 and 5 D Link DCS 5020L User Manual 28 Section 3 Configuration Video This section allows you to configure the video settings for your camera Video Profile Encode Type Resolution Bit Rate FPS JPEG Quality Default View Mode Light Frequency This section allows you to change the Resolution FPS and Quality Your camera has separate settings for the H 264 and MJPEG video streams Select the desired video resolution from three formats 640x480 320x240 and 160x112 Higher settings offer better quality but will require more bandwidth to stream Select the desired bit rate for the video A higher bit rate will increase image quality but will
35. ling of images to an email account User Name If the SMTP server uses authentication enter your user name Always Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period Start Example 06 30 00 Stop Example 22 30 00 Password If the SMTP server uses authentication enter your password For example if you want to use Gmail with SSL TLS for e mail notifications you can follow the setup procedure as below Motion Sound Detection E mail frame immediately E mail attached with 6 frames 3 frames before and 3 frames after detection Frame interval time second E mail Interval Seconds Step 1 Enter smtp gmail com in SMTP Server Address Step 2 Change the SMTP server port number from 25 to 465 Step 3 Enter your gmail e mail address in Sender E mail Address Step 4 Enter the destination e mail address in Receiver E mail Address Step 5 Enter the user name required to access the SMTP server Step 6 Enter the password required to access the SMTP server Step 7 Select SSL TLS and then click Save Settings Step 8 Click the Test button to send a test e mail to the account listed above E Enable the emailing of video cip to an email account Always Schedule Day Mon Tue Jwed CThu Cfi Csat C sun Enable the emailing of Time Period Start Example 06 30 00 vileo dip to an email Stop Example 22 30 00 Motion Sound Detection E mail Interval Sami Video Limit Size KBytes max is 3072
36. lled and enabled NETWORKING PROTOCOL e IPV4 ARP TCP UDP ICMP e DHCP Client e NTP Client D Link DNS Client e DDNS Client Dyndns and D Link e SMTP Client e FTP Client e HTTP Server e PPPoE e UPnP Port Forwarding e LLTD BUILT IN PROTOCOL e 10 100 BASE TX Fast Ethernet 802 11b g n WLAN WIRELESS CONNECTIVITY 802 11b g n Wireless with WEP WPA WPA2 security e WPS D Link DCS 5020L User Manual WIRELESS TRANSMIT OUTPUT POWER TYPICAL e 11b 16dbm e 11g 11n 12dbm SDRAM e 64MB FLASH MEMORY e 8MB RESET BUTTON e Reset to factory default VIDEO CODECS e H 264 e MJPEG e JPEG for still images VIDEO FEATURES e Adjustable image size and quality e Time stamp and text overlay e Flip and Mirror e RESOLUTION e 640 x 480 at up to 30 fps e 320 x 240 at up to 30 fps e 160x112 at up to 30 fps LENS e Focal length 2 2 mm F2 0 48 Appendix A Technical Specifications SENSOR e VGA 1 5 inch CMOS sensor IRLED e 8 meter illumination distance with 10 LEDs and light sensor MINIMUM ILLUMINATION e Color 1 lux F2 0 Day B W 0 lux F2 0 Night VIEWING ANGLE e Horizontal 66 2 e Vertical 49 08 e Diagonal 77 04 PAN TILT RANGE e Pan Range 170 170 Total 340 e Tilt Range 95 25 Total 120 DIGITAL ZOOM e Upto 4x 3A CONTROL e AGC Auto Gain Control e AWB Auto White Balance AES Auto Electronic Shutter POWER Input 100 240 V AC 50 60 Hz Output 12 V DC 1 A D Link DCS
37. me dlink 7 oti uni Network Name use the same name and settings as your Host network Your devices sala ia ee 15 a EE NCIC SSID can use the same wireless information to connect to both the Host and Extended networks Maximum clients allowed to connect 3 Create a New Wireless Network Name This allows you to manually aidan tien RE set the name and security used for the extended network You will need to add this information for each wireless device that connects to this Extended network Save Settings Don t Save Settings Maximum Set the maximum number of clients that are allowed to connect to the Clients Allowed extended network to Connect Security Mode If you choose to Create a New Wireless Network Name you can set your wireless security options here e None No wireless encryption will be enabled All data sent over the wireless connection could be viewed by third parties WEP WEP is the simplest form of wireless encryption and should only be used if you devices do not support WPA WPA2 encryption e WPA WPA2 This is currently the most advanced encryption method Enter a Pre shared Key password in the text box provided Wireless clients will require this password in order to access your extended network D Link DCS 5020L User Manual 26 Section 3 Configuration of an IP address Enable Server Address Host Name User Name Password Timeout Dyna
38. mic DNS DDNS This section allows you to configure the DDNS setting for your camera DDNS will allow all users to access your camera using a domain name instead Click to enable the DDNS function Select your Dynamic DNS Server from the drop down menu Enter the host name of the DDNS server Enter your username or e mail used to connect to the DDNS Enter your password used to connect to the DDNS server This allows you to specify the periodic update time for the DDNS address D Link DCS 5020L User Manual namic Time and Date Day Night Mode The Dynamic DNS feature allows you to host a server Web FTP Camera etc using a domain name that you have purchased www whateveryournameis com from your broadband Internet Service Provider ISP Using a DDNS service your friends can enter your host name to connect to your IP Camera regardless of your IP address Save Settings Don tSave Settings DYNAMIC DNS SETTINGS Enable Disable Server Address lt lt Host Name User Name Password Timeout hours Save Settings Don t Save Settings 27 Section 3 Configuration Image Setup This section allows you to configure the image settings for your camera Enable Antiflicker Flip Image Mirror Brightness Control Contrast Control Saturation Control If you have lights flickering in your camera video try enabling antiflic
39. network connection unreliable There might be a problem with the network cable To confirm that the cables are working PING the address of a known device on the network If the cabling is OK and your network is reachable you should receive a reply similar to the following bytes 32 time 2 ms Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly Please confirm the power for the devices are well connected and functioning properly If you are using a wireless connection to connect the camera be aware of the range limitations of the wireless N standard Most wireless N devices have a maximum indoor range of around 70 metres 230 feet Also be aware that obstacles such as walls floors doors and other solid objects can have an adverse effect on signal range 6 Why does a series of broad vertical white lines appear through out the image It could be that the image sensor has become overloaded when it has been exposed to bright light such as direct exposure to sunlight or halogen lights Reposition the camera into a more shaded area immediately as prolonged exposure to bright lights will damage the sensor 7 The camera is producing noisy images How can I solve the problem The video images might be noisy if the camera is used in a very low light environment Try switching to night mode if you are consistently monitoring a low light area D Link DCS 50
40. nfiguration is required Your camera is now set up You can skip to mydlink on page 18 to learn more about the mydlink features of this camera or go to Configuration on page 19 for advanced configuration Note If the live image is blurry or out of focus you can manually adjust the focus by rotating the manual focus bezel surrounding the camera lens D Link DCS 5020L User Manual 13 Section 2 Installation Camera Setup Wizard If you do not have a mydlink enabled cloud router you can use the Camera Setup Wizard to guide you through the process of adding your camera to the mydlink service Please download the Setup Wizard from http www mydlink com support Windows Users Extract unzip the files to a folder on your computer and then double click the autorun exe file D Mac Users Download the Mac OS Setup Wizard Open the SetupWizard file and launch the application After about 30 seconds the Setup Wizard will open which will guide you step by step through the installation process from connecting your hardware to configuring your camera and registering it with your mydlink account Click Set up your Cloud Camera to go through the Setup Wizard which will guide you step by step through the installation process from connecting your hardware to configuring your camera and registering it with your mydlink account D Link DCS 5020L User Manual Set up your Cloud Camera Click here for an easy step by step
41. ng images as specified above but will account take video clips according to the Video Limit settings you specify Test E mail Account This will send a test e mail according to the e mail settings you have specified above D Link DCS 5020L User Manual TIME SCHEDULE Enable the emailing of images to an email account Always Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period start Example 06 30 00 Stop Example 22 30 00 Motion Sound Detection E mail frame immediately E mail attached with 6 frames 3 frames before and 3 frames after detection Frame interval time second E mail Interval Seconds Enable the emailing of video clip to an email account Always Schedule Day Mon Tue Wed Thu Fri Sat Sun Time Period start Example 06 30 00 Stop Example 22 30 00 Motion Sound Detection E mail Interval Seconds Video Limit Size KBytes max is 3072 KBytes Time Seconds max is 15 Seconds TEST E MAIL ACCOUNT A test e mail will be sent to the e mail account listed above Test Save Settings Don t Save Settings 34 Section 3 Configuration FTP This section allows you to configure your camera to send snapshots and video clips to an FTP server Host Name Port User Name Password Path Passive Mode Enable the uploading of images to an FTP server Image Frequency Base File Name Enter the IP address of the FTP server that you will be connecting to Enter
42. not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D Link the sellers or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case the product is being sold As Is without any warranty whatsoever including without limitation the Limited Warranty as described herein notwithstanding anything stated herein to the contrary Submitting A Claim USA The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D Link as outlined below e The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow DLink to confirm the same along with proof of purchase of the product such as a copy of the dated purchase invoice for the product if the product is not registered e The customer must obtain a Case ID Number from D Link Technical Support at 1 877 354 6555 who will attempt to assist the customer in resolving any suspected defects with the product If the product is considered defective the customer must obtain a Return Material Authorization RMA number by completing the RMA form and entering the assigned Case ID Number at https rma dlink com D Link DCS 5020
43. nternet Connection Setup Wizard sssssss 00 22 Network Setup ses sssssseessseessssserssserossseerosssronssereossseess 24 Product OVervieW ssssesseesessseeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee 5 Wireless SOU Bess sassssscecatcaeicsnitercorsensssnnstectezeieesictassnsevtanssoion 25 i Extender Setup ssssesssseerssssesssseresssserssserossseeroneerosssereossees 26 Product OVER VIO W esscscccccsssssseccecccccccesosooosscceccccccecccceeso 5 Gia alacihd Dynamic DNS DDNS wsssssesesesnstnsenseiteneeee 27 Package Contents jitnndnactaqnuniniiniunnainiinunnann 5 Image Setup nsca cc caceseene neni datettannane 28 System Requirements e sssssesseseresssserosserosssserossecossssecossceoseseees 5 Video sssssssesssessssssesseesseesersserssesssesssosscosseosssssessssoseeosrosersserssesse 29 Fal PCC OID srscusisunerarennnnana n i 6 ETO e EE AE E E E EEE E 30 Fate Peo aneen e a AARNE 7 Motion Detection sessessessessssssessosessesessessossosessesosesssssesseses 31 Hardware OvervieW s ssesssessesssesssssssesseossessssosssseessesoseesersseesse 8 j Sound Detection s sesssesssesssessesssesssessesseesseesserssescesseosseesee 32 Front VieW sessesessesesseseesessesesseseesesseseseesessesseseeeesesseseesereesessese 8 revere 9 Massinen EE AA 33 e ee A OA ANENE SE E E S 5 instalat O scce seina 10 Time and Date eessssscseosssesessssseseeenssssensesnssssessnsnnsssessnnssee 37 Zero Configuration
44. o continue A E T INA Current Time 01 Jan 2012 12 37 14 A M Time Zone GMT 12 00 International Date Line West This page displays your configured settings Click Apply to save and activate your changes or click Back to change your settings Here is a summary of your camera settings Click Back to modify the settings or click Apply if all settings are correct It is recommended you write down this information for future access or reference IP Address DHCP Connection IP Camera Name DCS 5020L Time Zone GMT 08 00 Taipei DDNS Disable D Link DCS 5020L User Manual 2 w Section 3 Configuration Network Setup This section allows you to configure your network settings DHCP Select this connection if you have a DHCP server running on your network meeer and would like a dynamic IP address to be assigned to your camera Static IP Client Select this connection type if your Internet Service Provider ISP or rs network administrator has provided you with a static or fixed IP address ppm and other network information for your camera Click on the Static IP Address radio button to activate this method You can configure your LAN and Internet settings here Save Settings _ Don t Save Settings J LAN SETTINGS DHCP Static IP Address PPPoE Connection P Address User 10 Subnet m e IP Address The fixed IP address mos Subnet Mask The default value is 255 255 255 0
45. od the magnetic media on which D Link delivers the Software will be free of physical defects The customer s sole and exclusive remedy and the entire liability of D Link and its suppliers under this Limited Warranty will be at D Link s option to replace the non conforming Software or defective media with software that substantially conforms to D Link s functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software Except as otherwise agreed by D Link in writing the replacement Software is provided only to the original licensee and is subject to the terms and conditions of the license granted by D Link for the Software Replacement Software will be warranted for the remainder of the original Warranty Period and is subject to the same limitations and exclusions If a material non conformance is incapable of correction or if D Link determines in its sole discretion that it is not practical to replace the non conforming Software the price paid by the original licensee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does
46. oduct owner agrees to pay D Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming Submitting A Claim Canada The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D Link as outlined below e Customers need to provide their receipt proof of purchase even if the product is registered Without a receipt no warranty service will be done The registration is not considered a proof of purchase e The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D Link to confirm the same along with proof of purchase of the product such as a copy of the dated purchase invoice for the product if the product is not registered The customer must obtain a Case ID Number from D Link Technical Support at 1 800 361 5265 who will attempt to assist the customer in resolving any suspected defects with the product If the product is considered defective the customer must obtain a Return Material Authorization RMA number by completing the RMA form and entering the assigned Case ID Number at https rma dlink ca After an RMA n
47. on replace the defective Hardware or any part thereof with any reconditioned product that D Link reasonably determines is substantially equivalent or superior in all material respects to the defective Hardware Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety 90 days whichever is longer and is subject to the same limitations and exclusions If a material defect is incapable of correction or if D Link determines that it is not practical to repair or replace the defective Hardware the actual price paid by the original purchaser for the defective Hardware will be refunded by D Link upon return to D Link of the defective Hardware All Hardware or part thereof that is replaced by D Link or for which the purchase price is refunded shall become the property of D Link upon replacement or refund D Link DCS 5020L User Manual 51 Appendix C Warranty Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original retail purchase of the Software for a period of ninety 90 days Software Warranty Period provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation D Link further warrants that during the Software Warranty Peri
48. out permission from D Link Corporation D Link Systems Inc as stipulated by the United States Copyright Act of 1976 and any amendments thereto Contents are subject to change without prior notice Copyright 2013 by D Link Corporation D Link Systems Inc All rights reserved D Link DCS 5020L User Manual 55 Appendix C Warranty CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a
49. outers and other networking devices where the signal passes through drywall or open doorways Materials and objects such as glass steel metal walls with insulation water fish tanks mirrors file cabinets brick and concrete will degrade your wireless signal Keep your product at least or 1 2 meters 3 6 feet away from electrical devices or appliances that generate RF noise If you are using 2 4 GHz cordless phones or other radio frequency sources such as microwave ovens your wireless connection may degrade dramatically or drop completely Make sure your 2 4 GHz phone base is as far away from your wireless devices as possible The base transmits a signal even if the phone in not in use D Link DCS 5020L User Manual Section 2 Installation WPS Push Button Setup If your router supports Wi Fi Protected Setup WPS you can create a secure wireless connection using the WPS button on the back of the camera Note that WPS setup only establishes a secure wireless connection and you will still need to run the Setup Wizard to configure your camera and register it with mydlink To create a WPS connection Step 1 Make sure the camera is plugged in then press and hold the WPS button for ten seconds The blue WPS status LED will start blinking Step 2 Press the WPS button on your router within 60 seconds The WPS button is usually on the front or side of your router If you are not sure where the WPS button is on your router
50. ple 08 00 18 30 Example 08 00 18 30 Example 08 00 18 30 Example 00 00 00 00 Example 00 00 24 00 Day Night Mode Camera Control Wed Logout Thu Fi sat Sun This sets the camera to use Day mode during the times you specify and will switch to Night mode outside the times you specify ae a ee Save Settings __DonitSavessettngs _ D Link DCS 5020L User Manual 38 Section 3 Configuration Camera Control This section allows you to configure the pan and tilt operations of your camera You can specify the lens location for the Home button and specify up to 24 pre set lens locations allowing you to quickly view these pre determined areas of the camera s range from the Live Video screen Pan Tilt Wheel Use the directional arrows on the wheel to move the camera lens through its pan and tilt ranges In this section you can set or clear the camera preset positions Please note that your computer needs to have Java installed in order to view the video window Setas Home Clickthis button to set the current lens location as the Home location Once set the camera will return to this location whenever the Home button in Pease note that your computer needs to have Java nstaled in order to vw the video wndow IHE the center of the pan tilt wheel is clicked e Default Home Clicking on this button returns the Home location to the factory de
51. r the new password and retype it in the next text box then click Apply Here you can change the administrator s password and configure the server setting for your camera You can also add modify and or delete the user account s ADMIN PASSWORD SETTING Old Password Camera Name Specify a name for your camera LED Control Select Normal to enable the LEDs on the front of the device or select Off to disable the LED Disabling the LED function may be useful if you want to make the camera less obvious New Password Retype Password Apply Cancel SERVER SETTING Camera Name DCS 5020L LED Control Normal Off User Access Select Enable to enable user access control or Disable to allow only the nT a DEM Control administrator account to access the camera ee een OSD Time Enable Disable Color Apply Cancel Snapshot URL Select Enable to allow access to the current camera snapshot via the web Authentication address indicated ae OSD Time Select Enable to allow the current time to be added to the camera video m canal and select a color to use for the text no name 1 Guest modify delete B w Add User You can create new users to provide viewing access for your camera s video Account User accounts will only be able to access the Live Video section of the web configuration interface but cannot access any other parts or change any settings To create a new u
52. ser enter a user name password and retype the password then click Add A maximum of 8 user accounts can be created User List Displays the account names of authorized users You can modify or delete an account by clicking on its modify or delete icon D Link DCS 5020L User Manual 40 Section 3 Configuration System This section allows you to save and restore your configuration restore the factory settings and or restart the camera Save To Local Hard Click the Save Configuration button to save the current camera Drive configuration to your local PC Load From Local Toloada previously saved configuration click the Browse button select Hard Drive your saved configuration file then click the Restore Configuration From File button Restore To Factory Click the Restore Factory Defaults button to reset all settings back to Default the factory defaults Please note that this will erase any changes you have made to the settings of the camera Reboot The Device Click the Reboot the Device button to reboot the camera D Link DCS 5020L User Manual MAINTENANCE STATUS HELP the camera 7 S m Here you can save and restore your configuration restore the Fe settings and or restart system Hints Save To Local Hard Drive Load From Local Hard Drive Restore To Factory Default Reboot The Device Save Configuration Browse Restore Configuration From File Restore Factory Defa
53. t of movement for each press of a pan up down arrow on the pan tilt wheel Tilt Step Select the increment of movement for each press of a tilt left right arrow on the pan tilt wheel Language You can select the desired language for the web interface from this drop down menu Zoom Ea G2 Ga C4 Audio CON OFF Night Mode Zoom Click on these buttons to adjust the level of digital zoom applied to the image Audio Click on these buttons to turn audio playback on and off Night Mode If you have set the night mode to manual the night mode feature can be toggled using these buttons Note If the live image is blurry or out of focus you can manually adjust the focus by rotating the manual focus bezel surrounding the camera lens D Link DCS 5020L User Manual Section 3 Configuration Setup Wizard Use this option wizard only if you are connecting your camera directly to a modem or gateway that allows public IP addresses If you are connecting the camera to a router do not run this wizard DCS 5020L LIVE VIDEO SETUP MAINTENANCE STATUS Nizar In this section you can setup the IP camera s network interface settings If you are configuring You may choose to configure your Internet connection by using the Internet Connection T ee ee a P e A P camera settings manually click the Manual Internet Connection Setup button Setup to input Setup Wizard that includes step by step instructions Otherwise
54. the port of the FTP server that you will be connecting to Enter the user name of your FTP server account Enter the password of your FTP server account Enter the destination path folder to save files to on the FTP server Enabling passive mode may help you reach your FTP server if your camera is behind a router protected by a firewall Enabling this will allow snapshots to be uploaded in different ways e Choosing Always will upload snapshots continuously based on the Image Frequency specified e Choosing Schedule will allow you to schedule when to start and stop the uploading of snapshots e Select Motion Sound Detection if you would like the camera to upload images only when motion or sound is detected Set how frequently you want images to be taken and uploaded You can choose to upload by frames per second or by seconds per frame Set the desired base file name for your snapshots D Link DCS 5020L User Manual In this section you can configure the camera to send images to an FTP server _ Save Settings Don t Save Settings FTP SERVER Host Name Port 21 Default is 21 User Name Password Path Passive Mode Yes No Enable uploading of images to an FTP server Aways Schedule Day Mon Time Period start Tue wed Thu Cfr Example 06 30 00 Example 22 30 00 sat Sun Stop Motion Sound Detection Image Frequency Frames Second Seconds Frame Base
55. ults Reboot the Device ou car ou SYSTEM 41 Section 3 Configuration Firmware Upgrade Your current firmware version and date will be displayed on your screen You may go to the D Link Support Page to check for the latest firmware versions available To upgrade the firmware on your DCS 5020L download the latest firmware from the D Link Support Page to your local hard drive Click the Browse button and select the firmware file then click the Upload button to start the firmware upgrade Warning The firmware upgrade process must not be interrupted or the camera may be damaged When upgrading firmware do not unplug the camera or your PC or close your web browser until the process is complete It is also highly recommended that you use a wired connection for your camera and PC when upgrading firmware D Link DCS 5020L User Manual DCS 5020L Il LIVE VIDEO SETUP MAINTENANCE STATUS HELP E A new firmware upgrade may be avaitable for your camera It is recommended that you keep your camera firmware up to date to maintain and improve its functionality and performance Click here D Link Support Page to check for the latest available firmware version To upgrade the firmware on your IP camera please download and save the latest firmware version from the D Link Support Page to your local hard drive Locate the file on your local hard drive by clicking the Browse button Once you have
56. umber is issued the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit and the RMA number must be prominently marked on the outside of the package Do not include any manuals or accessories in the shipping package D Link will only replace the defective portion of the product and will not ship back any accessories D Link DCS 5020L User Manual 53 Appendix C Warranty e The customer is responsible for all in bound shipping charges to D Link No Cash on Delivery COD is allowed Products sent COD will be rejected by D Link Products shall be fully insured by the customer and shipped to D Link Networks Inc 2525 Meadowvale Boulevard Mississauga Ontario L5N 5S2 Canada D Link will not be held responsible for any packages that are lost in transit to D Link The repaired or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D Link Return shipping charges shall be prepaid by D Link if you use an address in Canada otherwise we will ship the product to you freight collect Expedited shipping is available upon request and provided shipping charges are prepaid by the customer D Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The product owner agrees to pay D
57. un Time Period start Example 06 30 00 stop Carle 22 30 00 Detection Level a a Day Night Mode dB Time Save Settings __ Don t Save Settings D Link DCS 5020L User Manual 32 Section 3 Configuration Mail This section allows you to configure your camera to send snapshots and video clips to an e mail address If you are not sure what settings to use check with your e mail service provider SMTP Server This is the domain name or IP address of your external e mail server Address This section allows you to setup and configure the email notification settings for your camera If your details change or you are experiencing issues with alert notifications you may need to modify these settings SMTP Server This allows you to set the port for the SMTP Server The default value is 25 Port and should only be changed if advised by your e mail provider __Save Settings _ Don t Save Settings E MAIL ACCOUNT SMTP Server Address Sender e mail This is the e mail address listed as the sender for your notification e mails Address SMTP Server Port 25 Default is 25 Sender E mail Address Receiver E mail Address User Name Receiver e mail This is the e mail address that your notification e mails will be sent to Address Password Use SSL TLS STARTTLS No SSL TLS STARTTLS jse SSL TIME SCHEDULE STAI E Enable the emai
58. ur local network or through the Internet via a web browser The simple installation and intuitive web based interface offer easy integration with your Ethernet or 802 11n g wireless network and its Extender Mode even allows you to increase your existing wireless network s coverage The DCS 5020L also comes with remote monitoring and sound motion detection features for a complete and cost effective security solution Your DCS 5020L is mydlink enabled which means that you can view and manage your camera from anywhere over the Internet through the mydlink website or through the mydlink mobile app for iOS and Android You can view your live video feed take snapshots and manage the camera s configuration all from anywhere you have Internet access D Link DCS 5020L User Manual 6 Section 1 Product Overview Features Easy to Use and mydlink Enabled for Easy Access and Management The DCS 5020L is a standalone surveillance camera that requires no special hardware or software and can operate independently even without a PC This camera is also mydlink enabled which means you can view and manage your camera through the mydlink website or through the mydlink mobile app for iOS and Android mobile devices Pan Tilt for Wide Viewing Area Patrol a large area with one camera thanks to the DCS 5020L s pan and tilt functions You can use the web interface to manually adjust the camera lens position or set up to 24 pre defined preset positions enablin
59. uter does not support WPS you will still be able to set up your camera s wireless settings in the camera s web interface jd D Link DCS 5020L User Manual 15 Section 2 Installation Wireless Installation Considerations Your D Link Wireless Network Camera lets you access your network using a wireless connection from anywhere within the operating range of your wireless network However the number thickness and location of walls ceilings or other objects that the wireless signals must pass through may limit the range Typical ranges vary depending on the types of materials and background RF radio frequency noise in your home or business The key to maximizing wireless range is to follow these basic guidelines 1 Minimize the number of walls and ceilings between your adapter and other network devices such as your Network Camera each wall or ceiling can reduce your adapter s range by 1 30 meters 3 90 feet Be aware of the direct line between network devices A wall that is half a meter thick 1 5 feet at a 45 degree angle appears to be almost 1 meter 3 feet thick At a 2 degree angle it can appear over 14 meters 42 feet thick Position your devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception Building materials make a difference A solid metal door or aluminum studs may weaken the wireless signal Try to position your access points wireless r
60. will allow video clips to be uploaded to your FTP server in various ways e Choosing Always will upload video continuously based on the Video Limit specified below e Choosing Schedule will allow you to schedule when to start and stop the uploading of video e Select Motion Sound Detection if you would like the camera to upload video only when motion or sound is detected Set the desired base file name for your videos Specify the maximum file size and duration of the videos to be uploaded Clicking on the Test button will send a test JPEG snapshot to the FTP server specified above to make sure that your settings are correct D Link DCS 5020L User Manual TIME SCHEDULE Enable uploading of images to an FTP server Always Schedule Day Mon Time Period start Wed Thu Fri Example 06 30 00 Example 22 30 00 Tue Stop Motion Sound Detection Image Frequency Frames Second Seconds Frame Base File Name File Overwrite Date Time Suffix Create subfolder by Sequence Number Suffix Up to Enable uploading of video clip to an FTP server Always Schedule Day Mon Time Period start Wed Thu Fri Example 06 30 00 Example 22 30 00 Tue Stop Motion Sound Detection File Name Prefix Video Limit KBytes max is 3072 KBytes Seconds max is 15 Seconds Size Time Sat Sun Sat Sun TEST FTP SERVER A JPEG file will be sent to the above FTP server for testing File name test_date_time
61. y 0 100 high sensitivity makes the motions easier to be detected Day Night Mode Detection Areas Use mouse to dick the blocks where you want to monitor for motion Camera Control Save Settings Don t Save Settings D Link DCS 5020L User Manual 31 Section 3 Configuration Sound Detection Sound detection allows you to detect when there is a loud sound in the area which can be used to trigger snapshots or recordings Refer to Mail on page 33 and FTP on page 35 for more details Firmware version 1 00 Sound Select whether you want to enable or disable the sound detection feature EEESEm Time Specify whether you want to Always have motion detection enabled or according to a Schedule that you define CEM sooo verecon OO In this section you can configure the sound detection settings for your camera Please note that your computer needs to have Java installed in order to view the sound dB Time window If you do not see the sound dB Time window below please visit http www java com to download and install Java Detection Specify the volume level that a sound must exceed in order to trigger the me me Level sound detection feature The graph at the bottom of the page will show pee the current volume levels being detected by the camera Sound Detection Enable Disable D o Time Always Sound Detection Schedule Day Mon Tue lwed ClThu Ofri Csat C S
62. y Warranty Subject to the terms and conditions set forth herein D Link Systems Inc D Link provides this Limited Warranty e Only to the person or entity that originally purchased the product from D Link or its authorized reseller or distributor and e Only for products purchased and delivered within the fifty states of the United States the District of Columbia U S Possessions or Protectorates U S Military Installations or addresses with an APO or FPO Limited Warranty D Link warrants that the hardware portion of the D Link product described below Hardware will be free from material defects in workmanship and materials under normal use from the date of original retail purchase of the product for the period set forth below Warranty Period except as otherwise stated herein e Hardware excluding power supplies and fans One 1 year e Power supplies and fans One 1 year e Spare parts and spare kits Ninety 90 days The customer s sole and exclusive remedy and the entire liability of D Link and its suppliers under this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its opti

D-Link DCS-5020L surveillance camera

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