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Rocstor BIGROC 5c

1. 5 Right click anywhere in the Unallocated disk area in the lower menu 6 Click on New Partition 7 You are taken to Welcome to the New Partition Wizard Click Next New Partition Wizard Welcome to the New Partition Wizard This wizard helps you create partition on a basic disk basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS DOS to gain access to partitions on basic disks To continue click Ned 8 Click on Primary partition it should be selected as the default partition Click Next BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 52 New Partition Wizard Select Partition Type There are three types of partitions primary extended and logical Select the partition you want to create Description A primary partition is a volume you create using free space on a basic disk Windows and other operating systems can start from a primary partition You can create up to four primary partitions or three primary partitions and an extended partition 9 Under Specific Partition Size click Next to accept the default setting which is the maximum size allowed New Partition Wizard Specify Partition Size Choose a partition size that is between the maximum and minimum sizes Maxium disk space in megabytes MB 114471 Minimum disk sp
2. 27 DISKVOLUM OVER By 28 E ANNANN 29 eSATA PCI EXPRESS CARD INSTALLATION ve 30 SYSTEM REQUIREMENTS eis Een aea xai ed ee sla law s ald wisi Ta ed ae ee ud 30 HARDWARE INSTALLATION ae ine et 30 DRIVER INSTANS 30 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 2 VERIFY DRIVER INSTALLATION rats 31 QUESTIONS amp ANSWERS CONCERNING RAID SYSTEMS ee 33 SPECIFCATIONS NE 36 PARTITIONING AND FORMATTING THE BIGROC 4 BAY DRIVE MAC 37 INSTRUCTIONS FOR PARTITIONING AND FORMATING FAT 32 TO HFS 38 PARTITIONING AND FORMATTING THE BIGROC 4 BAY DRIVE ON A WINDOWS OS 47 INSTRUCTIONS FOR PARTITIONING AND FORMATING FAT 32 TO 5 50 KNOWLEDGE BASE ua 57 INTRODUCTION TO FORMATTING ides oe 61 EIMITED WARRANTY ses 63 TECHNICAL SUPPOR E5255 962692 ao EY IE YR opa Co ead eg YE eoo e a geo CU 67 TRADEMARKS ACKNOWLEDGEMENTS ee 68 COPYRIGHTS EET 68 CONTACT IINFORIVIA TION GR 69 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page NOTES BIGROC 5C 4Bay RAID 1U Rack Mount System User
3. E M AS 2vears FE Cable s Included Limited Warranty Energy Saving HS 27 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 8 BOX CONTENTS 4 RAID 10 Rack Mount System e USB 3 0 cable 6 pin to6 pin FireWire 400 1394a cable e 9 pin to 9 pin FireWire 800 1394b cable e eSATA cable e US power cable e Quick Start Guide 1 4 Bay Enclosure 4 eSATA cable 2 Power cord 5 1394a cable 3 USB 3 0 cable 6 1394b cable 7 User manual Please keep store all package contents and packaging material during the limited warranty period BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 9 SPECIAL FEATURES Supports current SATA II compliant HDDs fully backward compatible with SATA 1 0 and SATA 1 0a compliant HDDs Connects flexibly eSATA USB 3 0 2 0 1394 or 1394b port Provides JBOD RAID O Striping RAID 1 Mirroring Span Clone RAID 5 RAID 10 1 0 Supports Automatic Rebuild in Raid 1 HotSpare Clone Hot Spare and RAID 5 HotSpare e Configures RAID modes via switches no IT expertise required e Monitors system status via LED indicators e Features tray less function and user friendly design enables effortless HDD hot swapping e Maximizes airflow with silent fans and mechanical designs e Supports hot plug and HDD hot swap e Supports both online and offline rebuild
4. Any loss corruption or destruction of data is the sole responsibility of the user of the RAID System Under no circumstances will the manufacturer be held liable for the recovery or restoration of any data BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 10 MINIMUM SYSTEM REQUIREMENTS Miac Users Hardware 5 or FireWire 400 800 or USB 2 0 port s Mac PowerPC or Intel processor running Mac OS 10 5 and later RAM 1 GB RAM Window Users Hardware 5 or FireWire 400 800 or USB 2 0 port s Operating Systems Microsoft Windows XP 2003 Vista Widows 7 8 CPU 266 MHz Vista 800 MHz RAM 1 GB RAM 3 5 SATA compatible hard drive is required for the RAID System unit Once the HDDs are formatted the actual available storage capacity can vary depending on the selected operating environment normally 5 10 less Many computers do not come with factory installed FireWire 800 or eSATA ports Therefore you may need to purchase PCI PCI X or PCI Express card to use these ports Rocstor offers a variety of accessories to work with PC Windows or Mac based Computers Please visit us at www ROCSTOR com BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 11 CONNECTORS e FireWire 800 IEEE 1394b port x2 e FireWire 400 IEEE 1394a port x1 e USB 3 0 port x1 e eSATA port x1 SYSTEM VIEWS Front View The status indication of each LED indic
5. Broadcom Control CinePlayer DVD Date and Time Suite 2 Decoder Options gt B Fonts Game Controllers Intel R GMA Driver Folder Options Mail Mouse Network Connections b After reaching Administrative Tools click on Computer Management c After reaching Computer Management click on Disk Management L Computer Management m File Action View Window Help m 2 m Computer Management Local System Tools Event viewer Hp Shared Folders Users and Groups 1 Performance Logs and Alerts Device Manager ij Storage Removable Storage Mr Disk Defragmenter Disk Management ia System Tools Sig Storage FBS Services and Applications Services and Applications BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 50 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1 Inthe Disk Management window right click the Rocstor drive in the upper portion of the menu to highlight it In the drop down menu select Delete Partition WARNING Formatting and Partitioning the Bigroc Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device c Computer Management 5 File Action View Window Help Type Fle System Stans capocty Free Space a 8 System Tools Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 No 0 Event V
6. RAID 5 uses block level striping with parity data distributed across all Switch Setting for RAID 5 member disks It is also called Parity RAID Every time a block is written to a disk in a RAID 5 disk array a parity block is generated d within the same stripe A block is composed of many consecutive sectors on a disk A series of blocks a block from each of the disks in an array is collectively called a stripe The parity information inside Down Up Down the parity block is not the identical copy of the source data It is generated via parity calculation RAID 5 mode provides decent data protection and fault tolerance The speed of operation is average in comparison to other RAID modes Three or four disks are supported by RAID 5 The storage capacity will become all disks in total minus 1 The capacity is limited to the size of the smallest disks RAID 5 r ast Disk 1 Disk 2 Disk 3 Disk 4 my DP If one of the disks fails the data can be reconstructed through parity calculation once the broken disk is replaced with a new one BIGROC 5C 4Bay RAID 10 Rack Mount System User Manual Page 22 RAID 10 1 0 In RAID 1 0 the data is first mirrored and then striped Under this Switch Setting for RAID 10 1 0 RAID Mode it provides another way to achieve higher performance and data security while increasing complexity a It is usually called a mirror of stripes RAID 1 0 mode p
7. LIMITED WARRANTY This Limited Warranty is provided by Rocstorage Inc hereinafter Rocstor for all lines of products General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARCTICULAR PURPOSE ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU This Limited Warranty applies to the Rocstor branded hardware products sold by or leased from Rocstorage Inc its worldwide subsidiaries affiliates authorized resellers or country distributors collectively referred to in this Limited Warranty as Rocstor with this Limited Warranty This Limited Warranty is applicable in all countries and may be enforced in any country where Rocstor or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty However warranty service availability and response times may vary from country to country and may also
8. USB supports three data transfer rates USB 2 0 A Hi Speed rate of 480 Mbits s 60 MB s All Rocstor devices are integrated with USB 2 0 Hi Speed USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB s All USB Hubs support Full Speed USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB s US USB FireWire 400 FireWire 800 Mini 6 pin 9 pin FireWire 400 4 pin Serial Advanced Technology Attachment SATA is a computer bus primarily designed for transfer of data between a computer and storage devices like hard disk drives or optical drives The main benefits are faster transfers ability to remove or add devices while operating hot swapping thinner cables that let air cooling work more efficiently and more reliable operation with tighter data integrity checks than the older Parallel ATA interface SATA 1 5 GB s and SATA 3 GB s SATA is designed to be backward and forward compatible with future revisions of the SATA standard External SATA ATA Maximum cable length is 6 6 Ft 2 meters USB and FireWire allow longer distances This table shows the real speed of SATA 1 5 Gbits s and SATA 3 GB s SATA 1 5 Gbits s SATA 3 Gbits s Frequency 1500 MHz 3000 MHz Bits clock 1 1 8b10b encoding 80 80 Bits Byte 8 8 Real speed 150 MB s 300 MB s BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 59 SATA offers performance as high as 3 0 GB sec device with the current specification It also offers new fe
9. 7 GENERAL Introduction Bigroc 5C 4 Bay Desktop RAID 2xFireWire 800 FireWire 400 eSATA and USB 3 0 USB 2 0 amp 1 1 The new Bigroc 4 Bay RAID system provides massive storage capacity and advanced RAID configuration in a compact storage device The Bigroc delivers extraordinary performance and reliability for both Mac and PC users Specifically designed for demanding audio video professionals the new Bigroc contains fast SATA high capacity 3 5 drives in heat dissipating aluminum case Silent fans assure quiet operation while providing maximum airflow for cooling purposes The tray less function ensures swift and simple hot swapping Provides JBOD RAID 0 Striping RAID 1 Mirroring Soan Clone RAID 5 RAID 10 1 0 and optional Hot Spare for effective storage management Supports Automatic Rebuild in Raid 1 HotSpare Clone Hot Spare and RAID 5 HotSpare Choose Rocstor drives and store your future f i Window 2000 Pr USB USB p o Windows 8 Time Machine 2 3 0 2 0 Compatible Compatible SUPER SPEED HI SPEED FireWire 400 FireWire 800 3 Gbits sec up to 480Mbits s up to 800Mbits s up to 3 000Mbits s Ai Ps p SSD Aluminum Silent Cooling Fan Carrying Case RAID Daisy chain Capability Solid State Drives Hard Drive 2
10. CONTACT INFORMATION Corporate Headquarters 8130 Remmet Avenue Canoga Park CA 91304 4129 Office 1 818 449 2000 Fax 1 818 884 8777 Email info Rocstor com Technical Support RMA Tel 888 877 7716 USA and Canada Tel 1 818 449 2000 Domestic and Internationals Fax 1 818 884 8777 Hours 9 00 am 5 00 pm PST Mion Fri excluding holidays Email support Rocstor com Sales Info Hours 8 00 am 5 00 pm PST Fri excluding holidays Email sales Rocstor com Tel 888 877 7716 Fax 818 884 8777 Corporate Government and Academic Customers Our Corporate Sales Team s goal is to help our U S A and Canadian customers find a storage solution that best serves their needs We will help you determine your best purchasing options For more information please contact the appropriate department below or call us at 1 888 877 7716 General sales information sales Rocstor com Corporate sales information corporate sales Rocstor com Educational sales information academic sales Rocstor com Federal State amp Local government sales information government_sales Rocstor com Resellers Business Development OEM Partners All Channel National and International Resellers VARs Consultants contact Rocstor Channel Sales In U S call 888 877 7716 Out of USA call 1 818 449 2000 Email reseller_info Rocstor com Thank you for purchasing the Bigroc 5C 4 Bay RAID Ver 0301L BIGROC 5C 4Bay RAID 1U Rack
11. Cable length is limited to 14 8 ft 4 5 meters although up to 16 cables can be daisy chained using active repeaters external hubs or internal hubs often present in FireWire equipment The S400 standard limits any configuration s maximum cable length to 230Ft 72 meters The 6 pin connector is commonly found on desktop computers and can supply the connected device with power FireWire The 6 pin powered connector adds power output to support external devices Typically a device can pull about 7 to 8 watts from the port However the voltage varies significantly from different devices Voltage is specified as unregulated and should nominally be about 25 volts range 24 to 30 Apple s implementation on laptops is typically related to battery power and can be as low as 9 but more likely about 12 V 7 c FireWire 400 IEEE 1394a 1394a also standardized the 4 pin connector already widely in use The 4 pin version is used on many consumer devices such as camcorders some laptops and other small FireWire devices Though fully data compatible with 6 pin interfaces it lacks power connectors BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 57 FireWire 800 IEEE 1394b 9 pin FireWire 800 3200 IEEE 1394b connector was introduced commercially by Apple in 2003 This newer 1394 specification 1394b and corresponding products allow a transfer rate of 786 432 Mbits sec full duplex via a new encoding scheme termed
12. Connect the AC DC power adapter Insert both ends of the USB 2 0 eSATA FireWire 400 or Fire Wire 800 cable s into the corresponding port of the RAID System and the host Use only ONE connection cable AC Power IN eSATA FW 400 1394 USB 3 0 FW 800 USB 2 0 1394b BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 15 You are now ready to begin using your RAID System Due to compatibility issues if you use the eSATA interface to do the data transfer the Silicon Image eSATA host controller is highly recommended Connecting Multiple Devices Using FireWire 400 or 800 you can connect other computer hardware or digital devices to your RAID System This connection is called Daisy chain Items which may be connected might be such as digital video camera another HD or DVD writer However you must use the same interface in order for Daisy Chain to work The computer will not recognize the different interfaces if they are all used at the same time In addition if a mix of connections is used the resulting speed will be limited to the lowest one available When only one of the FireWire connectors is plugged in the other FireWire connector will be viewed as a daisy chain port When only one of the USB or eSATA connectors is plugged in the connector will be viewed as it s originate port either USB or eSATA respectively BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 16 SAFE
13. Professional BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 48 3 y My Network Places 22 Recycle Bin Internet Explorer Management PX Type the name of a program folder document or Internet resource and Windows will open it for you compmqmt msqd v If the icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is not displayed click on the Settings link and then click on the Control Panel link Click on the Start icon on the lower left of your screen Click on Run Delete anything listed in the Open window Type the following compmgmt msc and then click OK Skip to INSTRUCTION 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS page Microsoft Windows Professional La X 4 19PM BIGROC 5C 4 RAID 1U Rack Mount System User Manual Page 49 INSTRUCTIONS UPON REACHING CONTROL PANEL a After reaching the Control Panel click on Administrative Tools Control Panel File Edit View Favorites Tools Help Back d yo Search Er Folders E Address gt Control Go Norton AntiVirus veg Control Panel i o gt Switch to Category View Accessibility Options Add Hardware Add or Remove Automatic Updates Programs See Also Windows Update ER Help and Support
14. choose a volume scheme Set the vic 1 1 3 dmg name format and size for each volume Then click Apply a googleearth chrome bun a DivXinstaller dmg A new volume will be created a DiskWarrior dmg Size 698 6 GB 3 lj1150 1010serieshbmacX a Skype 2 8 0 866 dmg vic 1 1 10 1 dmg a WD Drive Manager Installe a RAID MASTER Mac v1 6 1 I CE EE Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported a Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 7 1 RocStor 3 09009 sj As Partition Disk 74 298 1 GB Hitachi HDT721 Macintosh HD 698 6 RocStor Rocstor amp HL DT ST DVDRW GA11N PsyncX 2 2 2 dmg w PwnageTool_4 0 dmg vic 1 1 3 dmg DivXInstaller dmg DiskWarrior dmg w Skype 2 8 0 866 dmg vic 1 1 10 1 dmg E E a BitTorrent 7 0 1 dmg googleearth chrome bun 1lj1150 1010serieshbmacX WD Drive Manager Installe data from the disk lestore Partitioning this disk will permanently erase all the This volume will be erased Rocstor Rocstor Are you sure you wish to partition the disk RocStor videora ipod 504 2 dmg al RAID MASTER Mac v1 6 1 7 e Disk Description Connection Bus Connection Type Connec
15. formatting configuring or partitioning this device WARNING Initializing Formatting Configuring or Partitioning the Bigroc 4 Bay RAID IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connectthe Bigroc 4 Bay RAID to your computer using the appropriate cable s 3 Click means left click Right Click will be so labeled 4 Some computes are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click 5 ALLRAID UNITS ARE SHIPPED FROM THE FACTORY CONFIGURED RAID 0 STRIPING INSTRUCTIONS FOR PARTITIONING AND FORMATIING Connect the Bigroc 4 Bay RAID to the computer via a port Turn ON the Bigroc 4 Bay RAID Reconfigure the Bigroc 4 Bay for a specific RAID mode Reformat the Bigroc 4 Bay RAID by following these instructions a Initialize poe pu BIGROC 5C 4Bay RAID 10 Rack Mount System User Manual Page 37 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS Mac 1 Connect the Rocstor drive to the computer via a port 2 The drive will appear as an icon on the Desktop on the middle right side figure 1 0 below the icon will represent the method of connection USB or FireWire Macintosh HD Rocstor Figure 1 0 m Macintosh HD Macintosh 1 Rocstor USB Connection Fire
16. A No The RAID can support off line Rebuild which means it can perform the Rebuild function without being connected to a host computer Q replaced a hard drive with the new one when the RAID System is rebuilding and a warning notice of the device is not safely removed pops out What should do A This only occurs when the RAID System is connected under the USB 2 0 interface Please ignore the warning and continue the rebuilding process BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 35 SPECIFICATIONS Model Name Bigroc 5C 4 Bay eSATA x 1 USB 2 0 x 1 1394a x 1 FireWire 800 1394b x 2 3 5 SATA HDD HDD Support Identical HDD recommended same manufacturer capacity and RPM RAID 0 Striping RAID 1 Mirroring RAID 5 RAID 5 HotSpare eo RAID 1 0 JBOD eSATA up to 3 000Mbit sec USB 3 0 up to 5 000Mbit sec FireWire 400 1394a up to 400Mbit sec FireWire 800 1394b up to 800Mbit sec Input 220 110 Manual switch Dimension 40 x 40 x 10 mm x 3 11 9 x 17 3 x 1 7 inches 440 x 302 x 53 5 mm Weight without HDD 10LB 4 5 KGS without hard drives Data Transfer Speed BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 36 PARTITIONING AND FORMATTING THE BIGROC 4 BAY DRIVE MAC OS All Rocstor drives are factory formatted with HFS unless otherwise stated on the retail box will destroy all of its data To protect your data back it up before initializing
17. Q All my HDDs are at least 1 TB or above Will the RAID be able to support the gigantic storage capacity A Yes the Bigroc 4 Bay RAID will be able to support any HDDs over 1 TB size capacity However older host systems cannot support over 2TB of total capacity Newer systems such as the Mac OS 10 3 and newer and PC Windows Vista or newer can handle HDDs over 1 TB In addition based on the host system you have there may be limitations on the port connections when the storage size is over 2TB Please see the chart below USB FireWire eSATA Windows 2000 XP orolder No No No gt Windows XP 64 bit Windows 2003 32 TM bit 64 bit SP1 and SP2 Windows 7 Vista Windows 2008 32 bit 64 bit Linux 32 bit 64 bit Yes OS 9 10 1 10 2 No No No Mac OS 10 3 10 4 10 5 Yes Yes Depends on the Linux version Please see the chart below Yes Yes Yes BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 33 Linux Fedora Core 8 32 bit Linux Fedora Core 8 64 bit Linux Fedora 10 64 bit Discrepancy in Reported and Actual Size Capacity Q have a 750GB HDD why does the RAID only recognize the HDD available space as less than 750GB A Many customers are confused by their host system when it reports a discrepancy between reported capacity and actual capacity Several factors can come into play when your host system views and reports the capacity of a hard drive Th
18. RMA number and deliver it together with a copy of the original purchase receipt and a description of the problem to the Rocstor home office Buyer is responsible for the product until it is received by Rocstor It is recommended that the product be insured during transportation by the sender You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 64 Limitation of Damages Liability IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE THE ORIGINAL PURCHASER S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ROCSTOR S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE ROCSTOR IS NOT LIABILE FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT Limitation on Consequential Damages ROCSTOR 15 NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY THIS LIMITATION O
19. Utility Q 4 AirPort Utility Audio MIDI Setup Bluetooth File Exchange amp Bluetooth are Update Boot Camp Assistant ColorSync Utility BR Console DigitalColor Meter Directory Directory Utility amp Disk Utility Grab 4 Grapher iMac EFI Fi are Update Java Preferences t Keychain Access amp Migration Assistant Network Utility ODBC Administrator Podcast Capture Y RAID Utility Remote Install Mac OS X SuperDrive Update synergy conf 88 synergyc 88 synergys System Profiler Terminal arte PS Figure 3 0 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 40 6 Aa A Y DEVICES mg Macintosh HD iDisk E Rocstor gt SHARED Y PLACES Desktop Applications Documents rocstor Y SEARCH FOR Today 0 Yesterday Past Week All Images All Movies All Documents In the Utilities menu click on the Disk Utility icon figure 4 0 Utilities iChat is Image Capture iMovie Intel Mac 000 0002 iPhoto iSync iTunes gt iweb Go LimeWire o LogMeln gt Mail Microsoft AutoUpdate h Microsoft Silverlight W Photo Booth Preview C QuickTime Player R RAID Master Mac R RAID MASTER Mac Remote De onnection Safari Spaces Sti
20. be subject to registration requirements in the country of purchase Rocstor warrants that the Rocstor hardware product and all the internal components of the product that you have purchased or leased from Rocstor are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from Rocstor Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Rocstor products are manufactured using new materials or new and used materials equivalent to new in performance and reliability Soare parts may be new or equivalent to new Spare parts are warranted to be free from defects in material or workmanship for thirty 30 days or for the remainder of the Limited Warranty Period of the Rocstor hardware product in which they are installed whichever is longer Rocstor s Obliga
21. directly to you to fulfill your warranty This will save considerable repair time After you call the Rocstor Technical Support Center at 888 877 8777 a replaceable part can be sent directly to you Once the part arrives call the Rocstor Technical Support Center A technician will assist you over the phone to ensure that the installation is quick and easy Service Upgrades Rocstor offers extra coverage for your product For information on service upgrades visit www rocstor com Service upgrades purchased in one country are not transferable to another country Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB Gigabytes has space for approximately 500 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used or 1GB 1 000 000 000 bytes Options and Software The Limited Warranty terms and conditions for Rocstor options are as indicated in the Limited Warranty applicable to Rocstor options ROCSTOR DOES NOT WARRANTY SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ROCSTOR Rocstor s only obligations with respect to s
22. fact that the HFS Plus format was finalized before Unicode had standardized the NFD format HFS Plus permits filenames up to 255 UTF 16 characters in length and n forked files similar to NTFS though almost no software takes advantage of forks other than the data fork and resource fork HFS Plus also uses a full 32 bit allocation mapping table rather than HFS s 16 bits This was a serious limitation of HFS meaning that no disk could support more than 65 536 allocation blocks under HFS When disks were small this was of little consequence but as larger capacity drives became available it meant that the smallest amount of space that any file could occupy a single allocation block became excessively large wasting significant amounts of space For example on 1 GB disk the allocation block size under HFS is 16 so even a 1 byte file would take up 16 KB of disk space HFS Plus volumes are divided into sectors called logical blocks in HFS that are usually 512 bytes in size These sectors are then grouped together into allocation blocks which can contain one or more sectors The number of allocation blocks depends on the total size of the volume HFS Plus uses a larger value to address allocation blocks than HFS 32 bits rather than 16 bits This means it can access 4 294 967 296 2 allocation blocks ratherthan the 65 536 219 allocation blocks available to HFS BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 62
23. it will still be viewed as one single storage unit When you choose to insert only two HDDs there is not limitation on the order of drive insertion or the slot number RAID 0 In Striping mode if one disk in the RAID System fails all data in installed disks will be I lost When operating under Striping mode it is not recommended to do HDD Hot Swap attempt so may result in complete 1055 of all Always maintain a Backup of your files data gt BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 19 RAID 1 Mirroring Switch Setting for RAID 1 Mirroring RAID 1 Mirroring consists of at least two drives storing duplicate copies of the same data In this mode the data is simultaneously written to two disks Thus the storage capacity of a two disk array is combined into a single disk and the capacity is limited to the size of the smallest disk The speed of operation is slower in comparison to other RAID modes During rebuild the first HDD inserted into one of the HDD slots is recognized by the RAID System as the source HDD To rebuild existing data from a source HDD to a backup HDD target HDD the source HDD must first be inserted into one of the HDD slots After the host detects the source HDD the target HDD should then be inserted in one of the other HDD slot The RAID System will then recognize the target HDD and the rebuild process will begin when the HDD
24. 7 0 1 dmg RAID MASTER Mac v Disk Description Connection Bus Connection Type Connection ID RocStor FireWire External 2 googleearth chrome bun 3 DivXInstaller dmg DiskWarrior dmg 2 lj1150_1010serieshbmacX 8 Skype_2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe 2 RAID MASTER Mac v1 6 1 3 desktoo4shared 1 3 dma __ Disk Description RocStor Volume Scheme Current 10541026028552613 Rocstor First Aid Erase X Partition RAID Restore Volume Scheme Formatting disk1s2 as Mac OS Extended Journaled with name Rocstor RocStor Volume Information Name Rocstor Format Mac OS Extended Journaled Size 698 64 GB To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply A new volume will be created Size 698 6 GB Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 8 1 RocStor First Aid Name Rocstor Erase X Partition RAID Restore Volume Information Format Mac OS Extended Journaled Size 698 32 Rocstor To erase and partition the selected disk choose a volume scheme set options for each volume and click Apply To resize the volumes on the selected disk drag the dividers between them and click Appl
25. ATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTOR IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTOR IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED Rocstor does not warrant that the operation of this product will be uninterrupted or error free Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product This Limited Warranty does not apply to expendable parts This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective a as a result of accident misuse abuse or other external causes b by operation outside the usage parameters stated in the user documentation that shipped with the product and or posted on the Rocstor website c by the use of parts not manufactured or sold by Rocstor d as a result of normal wear or e by modification or service by anyone other than i Rocstor ii a Rocstor authorized service provider or iii your own installation of end user replaceable Rocstor or Rocstor approved parts if available for your product in the servicing country These terms and conditions constitute the complete and exclusive limited warranty agreement between Rocstor and you regardi
26. F LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS Disclaimer We accept no liability for any loss of data damages and the inability of Rocstor products to work with any third party equipment Nor can Rocstor accept any liability or responsibility for software or third party hardware products Limited Warranty Period The limited warranty period for the Bigroc 4 Bay RAID is one 1 Year Parts and Labor This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Types of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts including hard drives identified by Rocstor Support Organization as pre failu
27. LED Starts blinking Down In Mirroring mode only 2 HDDs are allowed for the function to perform properly There is no limitation on the order of insertion or the slot number However if all 4 HDDs are inserted the RAID System can only do Mirroring in the HDDs positioned in HDD 1 and HDD 2 It is not possible to process two sets of HDDs at the same time RAID 1 Disk 1 Disk 2 In Mirroring mode if one of the disks fails either source or backup the data is still available However if the source disk fails during the rebuild process the data in both disks will be lost It is NOT recommended to do Hot Swap for the source disk during the rebuild process because the data in both disks will be lost BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 20 SPAN combine Mode Spanning provides another maximum capacity solution which Switch Setting for SPAN Combine Mode some Call it as Large Spanning combines multiple hard drives a d into a single logical unit Unlike Striping Spanning writes data to the first physical drive until it reaches full capacity When the d first disk reaches full capacity data is written to the second physical disk Spanning provides the maximum possible storage Up Down Up capacity but does not increase performance SPAN Disk 1 Disk 2 Disk 3 Disk 4 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 21 RAID gt
28. Manual Page 4 IMPORTANT NOTICES Safety Notices e The warranty is void if an unauthorized person attempts and or repairs the hard disk drive e Read all Manuals and instructions carefully before using the device Do not spill any liquid or insert any object into the device Use the device within the specifications indicated including but not limited to power requirements temperature humidity sunlight and magnetism from other devices such as computers and televisions e Please visit the Rocstor website www rocstor com for further information concerning specifications and use of the device General Notices e Consistently make multiple backup copies of your data for your protection Hard disk drives are subject to failure at any time e Rocstorage Inc shall not be held liable for loss of data or the restoration or recovery of data on the device Please view complete Limited Warranty Information in this manual or on the Rocstor website www rocstor com for further details Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 1096 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive cap
29. Mount System User Manual Page 69
30. REMOVAL OF THE RAID SYSTEM Safe removal of the RAID System from the host controller is highly recommended especially when switching interfaces In order to safely remove your RAID System from the host controller you would need to eject the device on your host controller system If using System safe removal of the RAID System from the host for all interfaces is If using PC System safe removal of the RAID System from the host depends on the interface Most current USB and FireWire host controllers handle USB and FireWire devices as external devices thus it is highly recommended that the RAID System be safely removed from the host if you are using either one of the interfaces However if you are using the eSATA interface safe removal of the RAID System from the host is unnecessary because most hosts do not support it BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 17 RAID MODES A Redundant Array of Independent or Inexpensive Disks RAID is a system that utilizes multiple hard drives to share or replicate data among the disks The benefit depending on the selected RAID Mode combinations of disks is one or more of the following increased data integrity fault tolerance and throughput or capacity when compared to single drives Deleting the current partition prior to changing RAID modes is highly recommended Identical RAID Compatible hard drives with the s
31. Repair Disk Total Capacity 698 6 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 5 1 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 42 10 11 You are now in the Rocstor menu Click the Partition tab and then click the Current tab under Volume Scheme A drop down Partition menu will appear In the Partition menu you may select any number of partitions available under Volume Scheme If you are using Panther proceed to 13 below If you are using Tiger Leopard Snow Leopard or Lion click on Options on the lower center of the window Select the Partition Scheme for your Rocstor drive Suggest you select Apple Partition Map for Tiger Leopard Snow Leopard and GUID partition table for Lion figure 6 0 and then click OK RocStor xy 0 Choose a partition scheme appropriate for the way you will use a 1 ore 14 298 1 GB Hitachi HDT721 this disk Macintosh HD i 698 6 GB RocStor GUID Partition Table Rocstor To use the disk to start up an Intel based Mac or to use the disk as a non startup disk with any Mac with Mac OS X version 10 4 or later HL DT ST DVDRW GA11N led Apple Partition Map a PsyncX 2 2 2 dmg To use the disk to start up PowerPC based Mac or to use the disk as a a videora ipod 504 2 d
32. Wire Connection Figure 1 1 Figure 1 2 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 38 Note If the Hard Drive is connected USB port the desktop would indicate the USB 1 1 if it is connected FireWire port it would then indicate FireWire as figure 1 2 on the Macintosh HD icon The same procedures would also apply to the following steps 3 Once the icon appears on the Desktop click on the Macintosh HD icon figure 2 0 4 oo na Y DEVICES E iDisk El Rocstor I gt SHARED Y PLACES Desktop A Applications Documents rocstor Y SEARCH FOR Today O Yesterday O Past Week 33 All Images 33 All Movies 33 All Documents m Applications v 1tb hds721010cla332 Applications 4 Cfg jm Firefox Google Chrome Google Chrome copy 5 Google Earth amp Google Earth 5 Google Earth alias Bl Google Earth alias 2 Library MAU 1 1 2 Update Log Microsoft Office 2004 ROCSAFE nual Draft System User Guide formation Users Address Book 8 AppleScript i Automator bg 4 Calculator 9 Carbon Copy Cloner 3 Chess Dashboard Dictionary DivX Expos amp Firefox Font Book Front Row amp GarageBand Google Chrome ff iCal iChat is Image Capture X iMovie 3 Intel Mac 000 0002 iPhoto
33. ace in Partition size in 10 Under Assign Drive Letter or Path accept the default letter and click Next BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 53 New Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Do not assign a drive letter or drive path 11 In the Format Partition accept the default setting New Partition Wizard Format Partition To store data on this partition you must format it first y Choose whether you want to format this partition and if what settings you want to use CO Do not format this partition Perform a quick format Enable file and folder compression ae 12 The Volume label can changed to any name up to 11 characters 13 Suggest that Quick Format be selected and then click Next BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 54 14 You now reached the Completing the New Partition Wizard screen It displays the various settings you previously selected If you are satisfied with your selections click Finish to complete the new formatting At this time the Rocstor disk drive is being formatted which may take a few minutes New Partition Wizard Computer Management m File Acton View Window Completing the New Partition Wizard You have successf
34. acity is reduced by about 596 to 1096 depending on the operating system and formatting used Care and Handling The following instructions concern the proper care and handling of the Bigroc 4 Bay RAID Please take a moment to review these instructions As with any storage solution it is recommended that all data be backed up regularly e Ensure that you follow the proper removal procedure to disconnect the RAID Do move or disconnect this device from your computer while it is reading or writing data This may cause damage to the RAID e Do place this device near a heat source or expose it to direct flame Do place the device near any equipment generating strong electromagnetic fields BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 5 Exposure to strong electromagnetic fields may cause the device to malfunction or data to be corrupted Do drop or cause shock to your RAID Do not spill any liquid or insert any object into the device attempt to disassemble and service the Rocpro drive during the warranty period e Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website www rocstor com for further details PRECAUTIONS FOR THE RAID SYSTEM The main circuit board of the RAID System is susceptible to static electricity Proper grounding is required to prevent electrical damage to the RAID System unit or other connect
35. ame capacity and speeds Not less than 7 200rpm from the same manufacturer is recommended must be utilized RAID Mode Comparison List RAID mode Sze ste fast gt RAIDO Striping MENEN kK RAID 1 Mirrorin M wos HE FApltollo xxxxx NUMBER OF DISKS SUPPORTING EACH RAID MODE RAID Modes Number of Disk in RAID gt RAID 2 Mirroring 2 _ Cee 204 RAID 1 0 4 4 800 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 18 RAID 0 Striping RAID 0 Striping is performance oriented non redundant data Switch Setting for RAID 0 Striping mapping technique It combines multiple hard drives into a single m logical unit Instead of seeing several different hard drives the operating system sees only one large drive Striping splits data Up Up Up evenly across two or more disks simultaneously dramatically increasing performance Striping can be implemented in disks of differing sizes but the storage space added to the array by each disk is limited to the size of the smallest disk Although Striping is an easily implemented simple configuration Striping should never be used for mission critical applications The speed of operation is excellent in comparison to other RAID modes In Striping mode it is not possible to see the HDDs as more than one unit If you choose to insert all 4 HDDs
36. ator is listed under the LED INDICATORS section below Door LED Indicators Tray less design Lever to remove Hard Disk Drive Rear View 220 110 Voltage Switch Cooling Fans Cooling Fans Power IN eSATA FW 400 RAID Switches 1394a USB 3 0 FW 800 USB 2 0 1394b BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 12 INSERTING REPLACING THE HARD DRIVES IN THE RAID SYSTEM Place the system with its front view facing you Open the front panel door Insert the hard drive s as indicated in the image below Tray less To insert hard drive slide the hard drive into its slot firmly BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 13 Closing the front panel To remove the hard drive s simple pull the lever above the hard drive slot the hard drive will slide out and ready to be removed E To remove hard drive PULL Lever and remove the Hard drive IMPORTANT NOTE all hard drives installed MUST be RAID compatible hard drives with A same capacities and speeds of 7 200 R P M or higher and preferably from the same manufacturer of hard drives BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 14 THE SYSTEM COMPUTER Complete the following steps to connect the RAID System to host computer The RAID System should only be connected to a host computer via one interface only
37. atures such as hot swapping Comparison Chart SAS eSATA SATA 300 SATA 150 PATA 133 FireWire 3200 FireWire 800 FireWire 400 USB 2 0 USB 3 0 Ultra 320 SCSI Fiber Channel Over Copper Cable Fiber Channel Over Fiber Infiniband 12x quad rate Raw Bandwidth Mbits s 3000 3000 3000 1500 1064 3144 786 393 480 4800 2560 4000 10520 120000 BIGROC 5C 4Bay RAID 10 Rack Mount System User Manual Transfer Speed Mbits s 375 375 375 187 5 133 393 98 25 49 13 60 600 320 400 2000 12000 Max Cable Length Feet meters 26 Ft 8 m 6 5 Ft 2 m 3 3 Ft 1 m 3 3 Ft 1 m 18 inches 0 46 meters 100 Cables available for 100m 100 11 m 15 Ft 4 5 m 5 14 m TBD 39 Ft 12 m 39 Ft 12 m 6 5 164000 Ft 2750000 m 32 Ft gt 10 m Copper 32 800 Ft 10000 m Fiber Power Provided No No No No No 12 25 V 15 12 25 V 15 W 12 25 V 15 W 5V 2 5 W 5V 2 5 W No No No No Device per channel 4 1 15 W port multiplier 1 per line 1 per line 2 63 63 63 127 127 16 126 16777216 with switches 126 16777216 with switches 1 with point to point Many W switched Fabric Page 60 INTRODUCTION TO FORMATTING File Allocation Table FAT FAT is a file system developed by Microsoft for MS DOS and is the primary file system for consumer versions of Microsoft Windows The FAT file system is relatively uncomplicated and is sup
38. beta mode It is backwards compatible to the slower rates and 6 pin connectors of FireWire 400 However while the IEEE 1394a and IEEE 1394b standards are FireWire compatible the FireWire 800 s connector is different from FireWire 400 s connector making the two cables incompatible An adapter or adapter cable purchased from a local electronics store allows the connection of older PTA devices to the newer port The full IEEE 1394b specification supports data rates up to 3200 Mbits sec over beta mode optical connections up to 320 Ft 100 meters in length Universal Serial Bus USB is a serial bus standard to interface devices USB was designed to allow peripherals to be connected using a single standardized interface socket and to improve Plug and play capabilities by allowing devices to be connected and disconnected without rebooting the computer hot swapping Other convenient features include providing power to low consumption devices without the need for an external power supply and allowing many devices to be used without requiring manufacturer specific individual device drivers to be installed USB can connect computer peripherals such as external hard drives storage devices keyboards PDAs scanners digital cameras printers personal media players and flash drives For many of those devices USB has become the standard connection method USB USB Lo BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 58
39. bit Windows 2003 32 A bit 64 bit SP1 and SP2 S Windows Vista Windows 2008 32 bit 64 bit S Mac OS 10 3 10 4 10 5 Linux OS Linux Fedora Core 8 32 bit Linux Fedora Core 8 64 bit Linux Fedora 10 64 bit BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 28 GLOSSARY EXTERNAL BOOTUP External Bootup may be required if the user has two different operating systems set up in both the host computer and the RAID System PC The External Bootup with different interface MAC Power PC CPU G4 or Later Intel based CPU 4 If the poen does not come with eSATA interface and an optional eSATA card is added it is highly recommended you choose a card that comes with a built in drive and operating system Disk Volume Over 2TB The 2 HDD support is determined by the chipset used in the device and the operating system itself The RAID System supports and recognizes 2 TB HDDs but the actual 2 TB support will vary depending on the different operating systems used KUE gg e e Windows XP 54 bit Windows 2003 32 bit 64 bit E emg SP2 rann ve ve 1 mx No o Ne ER BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 29 ESATA 55 INSTALLATION Complete the steps provided in this section to install the eSATA Express to use with the RAID System The eSATA Express Card provides a host computer wit
40. ckies SS SynergyOSX System Preferences 74 TextEdit Time Machine H Utilities Ce Activity Monitor Preview AirPort Utility Name Audio MIDI Setup Kind Bluetooth File Exchange Size Bluetooth are Update Cree Modified synergys A Zi Boot Camp Assistant 0 Disk Utility Application 32 8 MB on disk 7 29 08 6 47 PM 11 9 09 10 50 AM ColorSync Utility Last opened Today at 9 49 Console AM DigitalColor Meter Version 11 1 Directory More info Directory Utility Disk Utility Grab Grapher iMac FFI Fi are Update Java Preferences A Keychain Access amp Migration Assistant Network Utility t3 ODBC Administrator Podcast Capture Y RAID Utility Remote Install Mac OS X FB SuperDrive Update synergy conf synergyc System Profiler Terminal Figure 4 0 BIGROC 5C 4Bay RAID 10 Rack Mount System User Manual Page 41 7 On the left side of the Disk Utility menu is list of available drives figure 5 0 One will show as Rocstor drive Click on the icon showing the disk capacity figure 5 1 EM 5 0o 9 9 Q9 mig 14 298 1 GB Hitachi HDT721 Macintosh HD 698 6 RocStor Ei Rocstor HL DT ST DVDRW GA11N E E E E PsyncX 2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4 0 dmg vic 1 1 3 dmg googleearth chr
41. devices m ITE 15211 HRA Ge User Manual Page 32 QUESTIONS amp ANSWERS CONCERNING RAID SYSTEMS Selecting the Proper RAID Mode How do I choose the proper RAID mode for my RAID System based on the tasks need to perform A This RAID System is considered a Mass Storage device which means its capacity size is sufficient for data management the different RAID mode settings can help the user to administer the enormous data storage from the combined capacities of the hard drives It is highly recommended to choose the RAID mode based on the essential factor use to complete your task The most common three factors are capacity size soeed and data protection For example if using the RAID System to simply watch movies films for enjoyment the RAID 0 mode is perfect because it can maintain a decent speed and still have a large storage capacity However if the use requires you to process large files and to have a high volume of data access such as for a graphic designer or movie film editing it ll be more efficient to choose RAID 5 has the ability to do hard drive hot swap without affecting the data itself combine with a higher level of data protection Lastly if the work requires instant and continuous backup of data such as for a writer or editor then RAID 1 0 would be the best choice since it can provide both data protection and speed with less storage capacity Hard Disk Drive HDD Capacity
42. e red color is for Health condition of the hard drive When the hard drive is not healthy the red LED will be on HDD 1 2 3 4 Indicator Left Right RAID mode Connection Access Health Disk Not Detected All modes Disk Detected All modes Disk Not Healthy White Red All modes Flash White All modes Flash White enc RAID 1 RAID 5 RAID 1 0 Clone Disk Target Blink Rebuild Flash White Bad RAID Bl BIGROC 5C 4 RAID 1U Rack Mount System User Manual Page 26 EXTERNAL BOOTUP External Bootup may be required if the user has two different operating systems set up in both the host computer and the RAID System PC The External Bootup with different interface FireWire MAC The External Bootup varies with different platform and interfaces eSATA Platform Interfaces USB 2 0 FireWire Mac driver No driver Built in Built in Power PC CPU G4 or Later Horde ve Ne Yee Intel 2D based CPU Core2Duo Yes Yes Yes Or Later BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 27 DISK VOLUME OVER 2TB The 2 TB hard drive support is determined by the chipset used in the device and the operating system itself The RAID System supports and recognizes 2 TB hard drives but the actual 2 TB support will vary depending on the different operating systems used Linux Linux 32 bit 64 bit Y OS 9 10 1 10 2 OS USB FireWire eSATA Windows 2000 XP or older Windows XP 64
43. e trademarks of Rocstorage Inc store your future secure your future and power your future are the slogan marks of Rocstorage Inc Apple the Apple logo Mac Power Macintosh FireWire and Mac Pro Leopard are trademarks of Apple Computer Inc in the United States and other countries Microsoft MS DOS Windows CE Windows NT Windows 98 Soft Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries Intel Itanium Pentium XXX Celeron and Xeon MMX are registered U S trademarks of Intel Corporation or its subsidiaries in the United States and other countries This product is may also be integrated with SATA hard drives from the following manufactures Seagate Samsung Western Digital Hitachi Toshiba Fujitsu All other names are trademarks of their respective companies Rocstor wishes to acknowledge the use of tables charts graphs and texts from the Wikipedia website 2000 2012 COPYRIGHTS 2013 Rocstorage Inc This Manual is protected by United States copyright law and may not be reproduced distributed transmitted displayed published or broadcast without the prior written permission of Rocstorage Inc You may not alter or remove any trademark copyright or other notice from copies of this Manual Assembled and integrated in U S A using domestic and or foreign components BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 68
44. ed devices including the host computer Always place the RAID System unit on a smooth surface and avoid all dramatic movement vibration and percussion AN loss corruption or destruction of data is the sole responsibility of the owner user s Under no circumstances will the manufacturer be held liable for the recovery restoration loss of any data e Installation of RAID MASTER Software in the host computer is required for proper operation Do NOT allow water to enter the RAID System unit e Installation of additional equipment in the host computer may be required Visit our website to download the latest product information updates Do NOT attempt to service this unit yourself Disassembling the RAID System s inner parts will expose you to dangerous voltages or other hazards Do NOT block the ventilation Proper airflow is required to ensure reliable operation and to prevent overheating e Dounplug the RAID System unit from the electrical outlet when not in use to provide an ecological friendly environment Use only the power supply cable provided with the RAID System unit BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 6 Please thoroughly read and follow the instructions provided in this manual Failure to do so may result in damage to the RAID System and any or all of the connected devices 206 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page
45. een computers with different operating systems had little choice but to stick with FAT32 Since then full support for NTFS has become available in Linux and many other operating systems by installing the FUSE library on Linux together with the NTFS 3G application Data exchange is also possible between Windows and Linux by using the Linux native ext2 or ext3 file systems through the use of external drivers for Windows such as ext2 IFS However Windows cannot boot from ext2 or ext3 partitions BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 61 HFS Plus or HFS This is a file system developed by Apple Inc to replace their Hierarchical File System HFS as the primary file system used in Macintosh computers or other systems running Mac OS It is also one of the formats used by the iPod digital music player HFS Plus is also referred to as Mac OS Extended or erroneously HFS Extended where its predecessor HFS is also referred to as Mac OS Standard or erroneously as HFS Standard During development Apple referred to this file system with the codename Sequoia HFS Plus is an improved version of HFS supporting much larger files block addresses are 32 bit length instead of 16 bit and using Unicode instead of Mac OS Roman or any of several other character sets for naming the items files folders Names were normalized to a form very nearly the same as NFD there are some minor differences derived from the
46. ere are actually two different numbering systems used to express units of storage capacity Binary provides that a kilobyte is equal to 1024 bytes and Decimal provides that a kilobyte is equal to 1000 bytes Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used Q would like to format my hard drives with the FAT a k a File Allocation Table format which can be read and written by both Mac and PC Is there any limitation on its capacity A Yes please check the table below for reference Capacity Vista 16384TB Windows 32GB 4GB 2GB Limitation XP 2TB Mac 2TB BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 34 RAID 0 Q If I have 4 HDDs can create two sets of storage units by using RAID Mode A The Bigroc 4 Bay is designed to support 4 HDDs but it cannot create or support two sets of storage units under RAID 0 mode Rebuild Q Does the RAID have to be connected to the host computer when it is in Rebuild Mode
47. h two Windows and Mac compatible eSATA ports System Requirements Windows 2000 or later 32 bit 64 bit OS e OS 10 4 x or later Anavailable PCI Express slot e CD ROM or DVD ROM drive Hardware Installation 1 Power off and unplug your computer 2 Remove the housing of your computer and locate an available PCI Express slot on your motherboard 3 Insert the card in the available PCI Express slot Ensure that the card is firmly seated in the Slot 4 Replace the housing of your computer System amp Frame PCI Express Card Mounting Bracket Driver Installation Follow the provided prompts to complete the driver installation In the Windows system the Add New Hardware Wizard will open automatically Insert the installation CD included in the package navigate to and open the installation file For Mac OS insert the installation CD and locate the Mac driver installation file Follow the provided prompts to complete the driver installation BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 30 Please refer to User s Manual for eSATA Host Card on our website Verify Driver Installation OS lt gt 4p 99 Mon Silicon Image Sil 3132 SATALink Controller Power off Card If a driver installation failure error message appears after restarting the computer follow the recommendations provided in the error message Windows OS 1 Right click
48. iSync iTunes iweb 9 LimeWire o LogMeln Mail amp Microsoft AutoUpdate M mn BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Figure 2 0 Page 39 4 In the Macintosh HD menu click the Applications icon 5 In the Applications menu click on the Utilities icon figure 3 0 EIS Y DEVICES VE en ux g iDisk Rocstor gt SHARED Y PLACES Desktop A Applications 3 Documents rocstor Y SEARCH FOR 5 Today Yesterday H Past Week All Images All Movies All Documents I Utilities LO 116 hds721010cla332 iCal Applications iChat Cfg jm iDVD Firefox is Image Capture Google Chrome iMovie Google Chrome copy Intel Mac 000 0002 Google Earth iPhoto amp Google Earth iSync Google Earth alias iTunes Google Earth alias 2 iweb Library LimeWire MAU 1 1 2 Update Log LogMeln Microsoft Office 2004 Mail a ROCSAFE nual Draft System User Guide formation Users Microsoft AutoUpdate Microsoft Silverlight W Photo Booth Preview C QuickTime Player RAID Master Mac R RAID MASTER Mac Remote De onnection Safari Spaces Stickies SS SynergyOSX System Preferences 7 TextEdit amp Time Machine Ga Utilities x Yahoo Messenger B Activity Monitor VoiceOver
49. iewer ROCSTOR E Partition Basic FAT32 Healthy 111 75GB 111 75GB 100 No Shared Folders Local Users Groups Performance Logs and Alerts E Device Manager Big Storage Removable Storage Disk Defragmenter Disk Management d Services and Applications 74 52 GB NTFS Healthy System m ROCSTOR E 111 78 GB FAT32 8 MB Healthy Unallocated gt Unallocated Primary partition 2 The next window is Delete primary partition Click on Yes Delete primary partition All data on this volume will be lost you want to continue 3 At this point the Rocstor drive will not show up on the Disk Management Volume window in the upper menu BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 51 4 The Rocstor drive will show up in the lower menu as an Unallocated disk c Computer Management File Action View Window unm AXES a m Computer Management Local Volume Laye z Free Space Free Fault Tolerance Overhead flg System Tools 3 C Partition Basic NTFS Healthy System 74 5268 30 60GB 41 No Event Viewer Shared Folders M7 Local Users and Groups Performance Logs and Alerts 4 Device Manager Sy Storage Removable Storage Disk Defragmenter Disk Management da Services and Applications 74 52 GB NTFS Healthy System
50. its original unreleased format Hard Drive Hot Swap refers to the ability to add or remove a device from the host computer without powering off the device the system will automatically recognize the change after the Hot Swapping is completed HOT SWAP Striping Soan and JBOD modes it is not recommended to perform Hot Swapping when the hard drive is transferring data Any attempt to do so may result in complete loss of all data Under RAID 1 Clone RAID 5 or RAID 1 0 any attempt of Hot Swapping may terminate the data transfer when using the USB2 0 connection Please resume the data transfer without Hot Swapping BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 24 POWER On Off LED x 1 Indicators Color Poweron Poweroff RAID ALERT LED x 1 Indicators Color Healthy None Rebuild Blink Red Broken or Degrade Flash Red BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 25 Hard Disk Drive 4 There are 2 LED lights for each Hard Disk Drive slot The left LED indicates Connection Access and the right one indicates Health The Connection Access LED is only one color white When the hard drive is connected the white LED will be on When hard drive is healthy and not being accessed white LED color will be on When the hard drive is being accessed the white LED will flash The Health LED is only one color red Th
51. ler dmg DiskWarrior dmg j1150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe BitTorrent 7 0 1 dmg 4 me RAID MASTER v1 6 1 wu w w E Disk Description RocStor Connection Bus FireWire Connection Type External Connection ID 10541026028552613 To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply A new volume will be created Size 698 6 GB Options Revert Apply Total Capacity 698 6 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 7 0 13 Format Click on either the Format area or the Blue up down arrows Select OS extended journal BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 44 14 figure 7 1 On the next screen Partition Disk click Partition figure 8 0 0 9 00 8 mi 14 298 1 GB Hitachi HDT721 RocStor First Aid Erase Partition RAID Restore Macintosh a Volume Scheme Volume Information 4 698 6 RocStor Ei Rocstor 1 Partition Rocstor Q HL DT ST DVDRW GA11N Format Mac OS Extended Journaled Size 698 64 GB a PsyncX 2 2 2 dmg a videora ipod 504 2 dmg PwnageTool 4 0 dmg To partition the selected disk
52. mg non startup disk with any Mac a PwnageTool 4 0 dmg e a volume scheme Set the a vic 1 1 3 dmg 2 Master Boot Record me Then click Apply To use the disk to start up DOS and Windows computers or to use with gocgesnrmi CrOME devices that require a DOS compatible or Windows compatible partition 3 DivXInstaller dmg a DiskWarrior dmg a 11150 1010serieshbmacX a gt EEE a Skype 2 8 0 866 dmg 2 vic 1 1 10 1 dmg TL 2 WD Drive Manager Installe a BitTorrent 7 0 1 dmg i x RAID MASTER Mac v1 6 1 Options Revert Apply E Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes Connection FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported GN Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 6 0 BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 43 12 Volume Information select a name for your drive figure 7 0 on 60 RocStor 509009 ai a 2 on 24 298 1 GB Hitachi HDT721 First Aid Erase Partition RAID Restore Macintosh HD m 6 GB RocS Volume Scheme Volume Information ocStor vi Name Rocstor Rocstor HL DT ST DVDRW GA11N Format Mac OS Extended Journaled Size 698 64 GB PsyncX_2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4 0 dmg vic 1 1 3 dmg E E E E googleearth chrome bun DivXInstal
53. n Basic NTFS Healthy 1117968 111 72GB m 1 7 Local Users and Groups H Performance Logs and Alerts at Device Manager El Storage E EN Removable Storage Disk Defragmenter Disk Management DES Services and Applications C 74 52 GB NTFS Healthy Eystem 16 You can also change the name at any time in the future by reaching the Properties menu of the Rocstor drive 17 You can now Exit or close to return to the desktop BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 56 KNOWLEDGE BASE Introductions Interfaces ports and Cables FireWire is Apple Inc s brand name for the IEEE 1394 interface although the 1394 standard also defines a backplane interface FireWire is also known as i LINK Sony s name and DV Panasonic s name not to be confused with DV camcorder tapes It is a serial bus interface standard for high speed communications and isochronous real time data transfer frequently used ina personal computer and digital audio digital video devices FireWire 400 FireWire 400 FireWire 200 iz mm D ate Standards and versions FireWire 400 IEEE 1394 6 Pin connector can transfer data between devices at 100 200 or 400 Mbits s half duplex data rates the actual transfer rates are 98 304 196 608 and 393 216 Mbits s i e 12 288 24 576 and 49 152 megabytes per second respectively These different transfer modes are commonly referred to as 5100 5200 and 5400 FireWire
54. ng the Rocstor branded product you have purchased or leased These terms and conditions supersede any prior agreements or representations including representations made in Rocstor sales literature or advice given to you by Rocstor or an agent or employee of Rocstor that may have been made in connection with your purchase or lease of the Rocstor branded product No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Rocstor Buyer s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold leased bartered or otherwise changed possession The purchaser shall frequently backup the Rocpro hard drive and backup the data immediately prior to returning the drive for warranty service The buyer must notify Rocstor and show proof of notification through any reasonable means of communication See full street address email address and toll free phone numbers below or updated contact information are available on Rocstor com website The notification shall identify any defect malfunction or nonconformity promptly upon discovery Rocstor will acknowledge receipt of the communication and issue a Return Merchandise Authorization RMA code The buyer is obligated to securely and safely package s the product preferably in the original packing materials WITH THE
55. oftware distributed by Rocstor under the Rocstor brand name are set forth in the applicable end user license or program license agreement Non Rocstor hardware and software products are provided AS IS and without any Warranty However non Rocstor manufacturers suppliers or publishers may provide their own warranties directly to you The data stored in Rocstor and Rocsecure storage product lines are not guaranteed by Rocstor or the hard disk manufacturer We are not responsible for any loss of data Always back up data regularly BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 66 TECHNICAL SUPPORT Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Rocstor on the Rocstor branded product or that was included with the Rocstor branded product at the time of your purchase or lease of the product Technical support for software is available for the first ninety 90 days from date of product purchase or lease Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving software technical support After the first ninety 90 days technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded p
56. ome bun DivXInstaller dmg DiskWarrior dmg 11150 1010serieshbmacX Skype 2 8 0 866 dmg vlc 1 1 10 1 d mg WD Drive Manager Installe BitTorrent 7 0 1 dmg RAID MASTER Mac v1 6 1 A F7 90 Disk Utility Had Select a disk volume or image Figure 5 0 RocStor 24 298 1 GB Hitachi 721 Macintosh HD 14 698 6 RocStor w LE LE E Rocstor HL DT ST DVDRW GA11N PsyncX 2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4 0 dmg vic 1 1 3 dmg googleearth chrome bun DivXInstaller dmg DiskWarrior dmg 11150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe First Aid Erase Partition RAID Restore If you re having trouble with the selected disk Click Repair Disk If the repair fails back up and erase the disk If Repair Disk is unavailable click Verify Disk If the disk needs repairs start up from your Mac OS X installation disc and then choose Utilities gt Disk Utility If you have a permissions Permissions Show details problem with a file installed by the Mac OS X installer click Repair Clear History Verify Disk Permissions Verify Disk a BitTorrent 7 0 1 dmg Repair Disk Permissions al RAID MASTER Mac v1 6 1 I Disk Description RocStor Connection Bus FireWire Connection Type External Connection ID 10541026028552613
57. ported by virtually all existing operating systems for personal computers This makes it an ideal format for hard drives and other storage devices and a convenient way of sharing data between disparate operating systems installed on the same computer a dual boot environment FAT 32 is a disk formatting scheme which allows a maximum file size of 4 GB Larger files require another formatting type such as HFS or NTFS Microsoft s Scan Disk utility included with Windows 95 98 places a volume limit of 127 53 gigabytes FAT 32 was introduced with Windows 95 OSR2 Windows 98 introduced a utility to convert existing hard disks from FAT16 to FAT32 without loss of data In the NT line native support for FAT32 arrived in Windows 2000 Windows 2000 and Windows XP can read and write to FAT32 file systems of any size but the format program included in Windows 2000 and higher can only create FAT32 file systems of 32 GB or less This limitation is by design and was imposed because many tasks on very large FAT32 files become slow and inefficient when file systems exceed 32GB This limitation can be bypassed when using the Windows command line Format utility or by using third party formatting utilities The maximum possible size for a file on a FAT32 volume is 4 GB minus 1 byte Video capture and editing applications and some other software can easily exceed this limit Until mid 2006 those who run dual boot systems or who move external data drives betw
58. re Carry in Limited Warranty Service Available Monday Friday Under the terms of carry in service you may be required to deliver your Rocstor product to the Rocstor Service Center or an authorized service location for warranty repair You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTORAGE IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTORAGE IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTORAGE WHEN THE PRODUCT WAS MANUFACTURED Rocstorage shall not be responsible or liable for backing up any data that is on a drive being returned for service BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 65 Expect that all data drive will be destroyed and not retrievable when returned for warranty service Rocstor Replaceable Parts Program Where available the Rocstor Replaceable Parts program ships approved replacement parts
59. rocstor store your future BIGROC 5C User Manual 4 Bay RAID 1U Rack Mount System eSATA 2xFireWire 800 FireWire 400 amp USB 3 0 TABLE OF CONTENTS IMPORTANT NOTICES 2 5 SEN INO NN 5 GENERAL NOTICES sedan 5 DISCLAIMER E A A A 5 CARE DANN 5 PRECAUTIONS FOR THE RAID SYSTEM Laine eee 6 GENERAL pa 8 INTRODUCTION parese 8 ee 9 SECRET RES 10 MINIMUM SYSYTEM REQUIREMENTS 1 11 CONNECTORS ee 12 SYS AREE TP 14 CONNECTING THE BIGROC RAID SYSTEM TO A 15 CONNECTING MULTIPLE DEVICE san 16 SAFE REMOVAL OF THE RAID SAYSTE NL ee 17 RAINI DER 18 RAID MOPE COMPARISON LIST ua 18 NUMBER OF DISKS SUPPORTING EACH RAID MODE Ne 18 19 PPT RNA 20 SPAN x 21 ERROR BOOKMARK DEFINED 2 RAID 10 140 sake 23 POP 24 PN ED 25 RADMANN en ere ee T T RE 25 HARD ORIVE e 26 EXTERNAL BOOTUP PE AND MAC a adeb Eee a
60. roduct at the time of your purchase or lease of the product is available for a fee WARNING The individual user should take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer Rocstor makes no representation or warranty as to the suitability or fitness of these devices for any specific application Technical Support The Bigroc 4 Bay RAID is backed by free telephone technical support for two 2 years from the date of purchase Please register your product with Rocstor To register fill in the Limited Warranty Registration form in the Support tab at www rocstor com Free telephone technical support is available weekdays from 9 AM until 6 PM Pacific Standard Time Customers in the United States and Canada can call toll free 888 877 8777 all others must call 818 449 2000 When calling for support please have the product s serial number printed on the label on the bottom of the drive and system hardware information available BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 67 TRADEMARKS ACKNOWLEDGEMENTS 2012 Rocstorage Inc acknowledges the following trademarks for company names or products mentioned within the Rocstor site portal pages and Articles text manuals Rocstor Rocsecure and Rocpower are registered trademarks of Rocstorage Inc Rocpro Rocport Rocbit Rocsafe are th
61. rovides excellent data protection and fault tolerance The speed of operation is fast in comparison to other RAID modes except RAID 0 Down The key difference between RAID 1 0 and RAID 1 0 is that RAID 1 0 creates a striped set from a series of mirrored drives In a failed disk situation RAID 1 0 performs better because all the remaining disks can continue to be used The array can sustain multiple drive losses as long as none of the mirror set loses all of its drives Under the RAID 1 0 Mode 4 HDDs in an array are required However the storage Y capacity is only 2 HDDs and is limited to size of the smallest RAID 1 0 Striping In RAID 10 1 0 mode if any 2 of the 4 disks fail at the same time the data can still be im reconstructed when they are replaced with new HDDs However if both failed disks are in either HDD slots 2 amp 3 or 1 amp 4 the data will be lost BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 23 JBOD JUST A BUNCH OF DISKS Just a Bunch of Disks JBOD refers to a group of hard drives In JBOD Switch Setting for JBOD the number of logical drives is equal to the number of physical drives This mode allows the RAID System to operate as a multi disk storage enclosure but provides no data redundancy N E NE Down Down Down Under the RAID MASTER JBOD Mode is not listed as an option and the hard drives can be operated as JBOD simply in
62. s section and go directly to Instruction 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS 6 Due to different views that are possible on Windows operating systems 2000 XP Vista Windows 7 we will provide various ways of reaching the Control Panel 7 Click means left click Right Click will be so labeled 8 Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 47 DIFFERENT WAYS TO GET TO THE CONTROL PANEL You may use any one of the following methods 1 Ifthe icon My Computer shows on your desktop click or double click on the icon Under Other Places click on Control Panel Fn Past ears rea Windows Professione FOG Lame Under Windows XP under Vista Windows 7 OS 2 Ifthe icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is displayed click on the Control Panel link HP Safety and Comfort Guide Install Altiris Local Recovery Register your Desktop Q Set Program Access and Defaults Windows Catalog o Windows Update Netscape 7 1 WinZip Programs 3 Favorites Microsoft m Fe Documents wo Windows
63. the My Computer icon on your desktop and choose Manage from the pop up menu 2 Double click Device Manager Double click SCSI and RAID controllers 4 Verify that the Sil 3132 SATALink Controller appears as shown below p BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 31 Windows 2003 and XP Windows 2000 Device Manager File Action view Help H GT a Be BIGROC 5 4Bhy ET B Computer m See Disk drives DE Display adapters 4 DYD CD ROM drives 4 Floppy disk controllers HA Floppy disk drives 43 controllers IEEE 1394 Bus host controllers 23 Keyboards nA 1 Mice and other pointing devices 2 Monitors Bg Network adapters Ports COM amp LPT de Processors SCSI and RAID controllers ITE 179211 Controller m it Silicon Image 3132 S47 4Link Controller Sound video and game controllers 3 System devices og Universal Serial Bus controllers um POND2 SLI cl computer H Disk drives 8 Display adapters DVD CD ROM drives H Floppy disk controllers ee Floppy disk drives 4 8 IDE controllers g IEEE 1394 Bus host controllers ae Keyboards Mice and other pointing devices ce Monitors 2 Network adapters Other devices 41 Ports COM amp LPT E SCSI and RAID controllers B a E E m EE BH System
64. tion ID 4 Options RocStor Total Capacity FireWire Write Status External S M A R T Status 10541026028552613 Partition Map Scheme Figure 8 This volume will be added rnaled ose a volume scheme Set the lume Then click Apply A new volume will be created Size 698 6 GB Revert Apply 698 6 GB 750 156 374 016 Bytes Read Write Not Supported GUID Partition Table 0 BIGROC 5C 4Bay RAID 10 Rack Mount System User Manual After selecting the type of format click the Apply tab in the lower right of the screen Page 45 15 The drive will begin to format figure 8 1 and upon completion the same icon that first appeared on the Desktop will reappear with your designed name on the Desktop figure 9 0 09009 E FR 24 298 1 GB Hitachi HDT721 G Macintosh 698 6 RocStor Q HL DT ST DVDRW GA11N 2 PsyncX_2 2 2 dmg a videora ipod 504 2 dmg a PwnageTool_4 0 dmg 2 vic 1 1 3 dmg 2 BitTorrent 7 0 1 dmg 16 24 298 1 GB Hitachi G Macintosh HD El 698 6 GB El Rocstor Q HL DT ST DVDRW GA 2 PsyncX_2 2 2 dmg a videora ipod 504 2 2 PwnageTool_4 0 dmg 2 vic 1 1 3 dmg 2 googleearth chrome 2 DivXInstaller dmg 2 DiskWarrior dmg a 1j1150 1010serieshb 2 Skype 2 8 0 866 dmg 2 vic 1 1 10 1 dmg 2 WD Drive Manager In 2 BitTorrent
65. tion under the Limited Warranty During the Limited Warranty Period Rocstor will repair or replace the defective component parts or the hardware product All component parts or hardware products removed under this Limited Warranty become the property of Rocstor The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty 30 day limited warranty of the spare part In the unlikely event that your Rocstor product has a recurring failure Rocstor at its discretion may elect to provide you with a replacement unit of Rocstor s choosing that is at least equivalent to your Rocstor branded product in hardware performance Rocstor reserves the right to elect at its sole discretion to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products The original Limited Warranty is not extended when the product or a part of the product is repaired or replaced during the Limited Warranty period Rocstor shall not be responsible or liable for backing up any data that is on a drive being returned for service BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 63 YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP D
66. ully completed the New Partition Wizard You selected the following settings Partition size 114471 MB Drive letter or path E system NTFS Allocation unit size Default Volume label New Volume Cirk farmat To close this wizard click Finish 2 System Tools y Event Viewer Shared Folders Local Users and Groups Performance Logs and Alerts isk Managemen e Services and Applications Partition Basic NTFS Healthy System 74 52GB 30 60 41 No Partition Basic Formatting 111 79 GB 111 79GB 100 No 74 52 NTFS Healthy System 111 79 GB Formatting 15 You will return automatically to the Disk Management window and will see the newly formatted Rocstor disk on the screen with the name you selected If no new name was entered in the Volume label the Rocstor drive will show up as New Volume To BIGROC 5C 4Bay RAID 1U Rack Mount System User Manual Page 55 rename the volume at this time right click New Volume and click Properties You can now change the volume name up to 11 characters Click OK Computer Management E BIK EE Heb Rim 2 B Computer Management Local volume Layout Type Fie System status Free Space f l System Tools E Partition Basic NTFS Healthy System 74 52GB 30 60 GB Event Viewer Partitio
67. y This volume will not be erased Size 698 3 GB Available space 697 1 GB 2 Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 9 0 You can now Exit or close to return to the desktop BIGROC 5C 4Bay RAID 10 Rack Mount System User Manual B o Page 46 PARTITIONING AND FORMATTING THE BIGROC DRIVE ON WINDOWS 2000 XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32 unless otherwise stated on the retail box WARNING Formatting and Partitioning the Bigroc Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive to your computer using the appropriate cables 3 Turn ON the Rocstor hard disk drive 4 The initial goal is to reach the Control Panel If you know how to get there skip this section and go directly to Instruction 1 Instructions for Partitioning and Formatting from FAT 32 to NTFS fast way of reaching Disk Management is to right click My Computer icon and left click on Manage in the drop down menu The next window is Computer Management In the left menu click Disk Management 5 The ultimate goal is to reach Disk Management If you know how to get there skip thi

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