Tely Labs telyHD Base Edition
Contents
1. Quick Start Guide _J telylabs Section 1 Q D er O D o lt Welcome to telyHD What s in the box telyHD brings Skype video calling to your living room in stunning high definition Get ready to connect with family friends and business colleagues like never before This guide is divided into the following 4 sections u Be telyHD unit Get ready Setup Make a call More info A PULL OUT D fat O Remote control o battery included Power adapter HDMI cable Technical Support online self service Technical Support live agent For helpful tips and how to videos visit our You can also reach us directly Monday O i er 0 dedicated support web site through Friday 9am to 5pm Pacific time 5 2 Web tely com support Email support tely com Toll free 1 888 787 TELY 8359 Direct 1 650 318 6866 Chat tely com Before we begin To use telyHD you ll need the following four things Skype Skype account If you don t already have one setting up an account is Quick easy and free You can do this either on your computer or as part of the telyHD setup process To setup anew account on a computer please visit http login skype com Network connection For the highest quality experience connect your telyHD unit directly to your network using an Ethernet cable You can also connect via a Wi Fi network To do this you ll need to have your2. Wi Fi network name SSID and password If you need help as you re setting up your telyHD please visit the help section of our website at tely com support where you will find related tips helpful videos and a troubleshooting guide al Fi TV with an HDMI port You ll need an open HDMI port on either your IV or your AV receiver Ihe port were will look like this Broadband connection For HD video your telyHD requires a minimum of 1Mbps of upstream downstream speed However telyHD will dynamically adjust to lower speeds To check the speed of your connection and for more information see page 10 INIA E 9 lt D A D O OJUI DIO Adjusting the TV Clamp Open Quick Release Lever to adjust Close to lock Slide swing Foot to fit your TV Section 2 Position your telyHD We know everyone s home is a little different so we ve provided three different options to position your telyHD Option A below will provide the best experience O On top of your TV recommended Open the Quick Release Lever to adjust the TV Clamp Slide and angle the Foot to accommodate the width and profile of your TV Close the Quick Release Lever to secure telyHD on top of your TV Always open the Quick Release Lever before sliding or changing the angle of the Foot Alternative positions E Place on a shelf Optionally you may position telyHD next to
3. of an Ethernet cable not included directly to your router and plug the other end of the cable into the Ethernet port labeled on your telyHD Wi Fi alternate IF you want to connect via Wi Fi skip this step for now You will be able to configure your Wi Fi settings later in the process Connect to power Plug the included power adapter into a power outlet and plug the other end into the power port on your telyHD This will automatically start your telyHD International Use Your telyHD s power adapter will work worldwide and can accommodate from 110 to 240 volt If you are outside the USA you may need a plug adapter to fit into the power outlet used in your country Front view Back view Guided Setup on O Change the Input Source on your 4 Noise canceling microphones to enhance audio quality TV Note For the remainder of the setup process you ll need your telyHD remote After a few moments you should see a To use telyHD you will need to switch screen similar to the following your TV or AV receiver s input to match the HDMI input used by your telyHD in the previous step Source DISPLAY CH Privacy shutter gt DE Welcome Examples may not match your remote Infrared IR UI telyHD button remote receiver i amp indicator LED Camera on LED HD camera lt D D D O To change inputs look for the Input Source button on your TV remote
4. or AV receiver USB port ex Ethernet port DC Power port Press this button to cycle through the inputs until you get to the HDMI input used by telyHD You may need to wait a couple of seconds between each button press to allow your TV to adjust Follow the onscreen instructions to configure your telyHD Connect via Wi Fi If you did not connect your telyHD using an Ethernet cable follow the instructions in Guided Setup to add telyHD to your home Wi Fi network OJUI SJOIN You should now see the telyHD logo or the Welcome Screen for the Guided Setup Built in Wi Fi Fi on your TV SD card reader Hom Mini HDMI port Note To return to watching TV repeat the same process described above Cycle through the Input or Source settings For more information on how to p until you reach the correct one use your remote flip open this flap Selection button Navigation buttons Menu button End call button JtelyHD PULL OUT Basic remote functions The following summarizes the key remote functions Button actions Move through the carousel Turn over a card for more information 6 See or hide menu ven Place calls or select the highlighted option See or hide menu Q Move through the menu O Select the highlighted option from the menu End call Section 3 Skype and telyHD You need a Skype account to use telyHD You can either sign in to an existing Skype account o
5. ideo from telyHD caller on your HDTV 10
6. pear on camera includes pan and tilt when not fully zoomed out uestions or comments We want your telyHD experience to be truly amazing If you have questions or comments please visit our website tely com support call our technical support team at 1 888 787 8359 or send us an email at supportOtely com Share Photos Available only between two telyHDs Screen Layout Cycles through the viewing options S D A D O Menu Touch Tone Pad For in call use Technical Details View in call statistics OJUI B10 End Call Call Duration Section 4 Simple steps to dramatically improve image quality e Make sure the Privacy shutter is open e Add lighting towards the face e Pause network intensive applications such as streaming music backups large downloads or other video etc e Switch your TV to Game Mode Note While telyHD is designed to make the best ofthe incoming video it receives there are inherent technical limitations from some sources See images at right Game Mode Most TVs have an option called Game Mode Enabling this mode will generally improve your telyHD experience Refer to your TV manufacturer s guide for instructions or search tely com support Low quality Mobile caller 320 gt Video from mobile caller on your HDTV PC caller 480p Video from PC caller on your HDTV telyHD caller 720p amp Best quality 720p HD a V
7. r create a new account It s easy to add and manage multiple accounts on your telyHD or For the initial set up we recommend signing in with your current Skype account if you have one Using this method will give you instant access to your existing contacts Sign In To sign in to Skype select the card titled Add and press the Q button on your telyHD remote Sign Up Create Skype account Select the button titled Create New Skype Account and press the button on your telyHD remote You will need to create a unique Skype Name Home Screen The Home screen shows all of your Skype contacts and their Skype status You can choose which Contacts appear on the home screen in the Directory Adding a contact If needed select the Ada card in the Directory then enter a full or partial Skype Name to search You may also search by name and or email address Once you find the person invite them to be added to your contacts Typically they will need to accept your invitation before you can call them Calling a contact Use the O buttons on your telyHD remote to browse your contacts Select an amp online contact and press the select button to call The Menu Bar Select the button on your telyHD remote to view the Menu Bar Use the buttons on your telyHD remote to view the different menu options Skype Home Jtelylabs Make a Call Make a Call My Contacts My Contacts telybe
8. ta telysupport Self view Name of telyHD telyHD 3814 42 Network Static TELEVISION FA N Q 2 Messages IP Address Skype Status Skype Name Online a Away Do Not Disturb Offline Using and buying Skype Credit optional Skype Credit is needed to call traditional landlines mobiles and to use other Skype Premium Services To buy Skype Credit visit www skype com and click on the Buy Credit button in the upper right Notifications Occasionally you might see a notification in the bottom left corner of the Home screen lo access press the button on the telyHD remote then scroll to Messages icon Accepting Skype contact requests You will receive a notification when someone on Skype wants to add you as a contact Simply follow the steps above to access the Menu Bar and press the button to view the request Skype is not a replacement for your ordinary telephone No emergency calls with Skype or telyHD Please do not use telyHD for emergency calling Make your first call Mute Mic Unmute Mic Making a call O Mute Mic Turns your microphone on and off Using the telyHD remote scroll through your contacts and select one that is online Press the select button to call When ready to end the call press the end call button on the remote control or select it on the In call Menu Audio Only Resume Video Turns your camera on and off Zoom Q ti is Adjusts how you ap
9. your TV The goal is to place telyHD in a way that allows for natural face to face video calling See also Helpful hints to the right O Use a tripod You can also mount telyHD to any standard camera tripod not included Simply unscrew and remove the TV Clamp from your telyHD Then screw the tripod into telyHD just like you would a camera Helpful hints Place telyHD away from speakers Placing your telyHD close to your IV or AV system s speakers may cause feedback or distortion especially for the remote party u A Optimal placement The goal is to provide a face to face experience where you can look at the telyHD camera and TV at the same time Good lighting is key Let them see your smile Cameras need light to work well and your telyHD is no exception Make sure that your face Is well lit to create a better experience for your friends Apea 195 s D A D D O OJUI 3JON Plugging in your telyHD a Connect to the TV or AV receiver First plug the smaller end of the HDMI cable into the port labeled on your telyHD Next plug the larger end of the HDMI cable into an open HDMI IN port on either your EY TV or your AV receiver as shown at right If in doubt plug the HDMI cable directly into your TV as shown in option q Peeccccccccsceseccce Broadband Ethernet A Connect to the Internet Wired recommended Connect one end
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