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Intel R2000BB4GS9 server barebone

1. 59 Installing 2 5 hard drive backplane install hard drive cage 59 Installing 2 5 hard drive backplane install the stiffener 60 Removing the Intel RAID Expander 60 ritalling the Intel len e lee EE 61 IriStalliig tie aeK AANA G 61 removing the RACK FANG E 62 Intel Server System R2000BB Service Guide List of Figures Figure 99 Installing the interposer card 62 Figure 100 Installing the storage front panel VV 63 Figure 101 Installing the storage front panel 4 63 Figure 102 Installing the interposer card oss nn Mn diet 64 Intel Server System R2000BB Service Guide xi List of Tables List of Tables Table lc Server System AGIEl EIERE V Table 2 Intel Server System R2000BB Feature Summary LL 1 Table 3 Hard Disk Drive Option EE 12 Table 4 BIOS Setup Keyboard Command Bar 66 Table 5 Power Supply Output Gabpabil EEN 68 Table 6 System Environmental Limits Summary xii Intel Server System R2000BB Service Guide Server System Features 1 Server System Features This chapter briefly describes the main features of the Intel Server System R2000BB family This includes illustrations of the products a list of the server system features and diagrams showing the location of important components and connections on the server systems AF005056 Figure 1
2. Slimline Optical Drive Support The system has support for a single optical drive The optical drive is NOT hot swappable The system power must be turned off to insert or remove the slimline optical drive For instructions on installing an optical drive see Installing or Removing a Slimline Optical Drive Intel makes the following optical drive accessory kits available for this server system e Slimline DVD ROM Drive AXXSATADVDROM e Slimline DVD RW Drive AXXSATADVDRWROM Note For a complete list of supported peripherals go to http serverconfigurator intel com Bezel The front bezel is available as optional accessory for the server system 12 Intel Server System R2000BB Service Guide Server System Features AF004476 Figure 14 Front view of Front Bezel Hot Swap SAS SATA Backplane The Hot Swap SAS SATA backplane serves as an interface between the mother board and the system drives The following diagrams show the location for each connector found on the backplane 8 x 3 5 inch Hard Drive Backplane SAS SATA Hot swap Connectors Figure 15 8 x 3 5 inch Hard Drive Backplane Components Front View AF OOM O26 AFODADZT B Mini SAS Connectors IC Connector Figure 16 8 x 3 5 inch Hard Drive Backplane Components Rear View Intel Server System R2000BB Service Guide 13 Server System Features 12 x 3 5 inch Hard Drive Backplane AFODAO28 SAS SATA Hot swap Connectors Figure 17
3. C2 d uo Eolo Ec l i3 e MW D ODD SSD Power HSBP Power L Front Panel Video YS Fan Front Panel TT Cie i Fm oc 5 FER Figure 10 Server Board Connector and Component Locations Intel Server System R2000BB Service Guide Server System Features Intel Light Guided Diagnostics rj an DIMM A DIMM_B2 DIMM_C2 AF005575 B T System Staus LED 1 System Fan 4 Fault LED D System Power Good LED L System Fan 2 Fault LED CPU I Fault LED LG DIMM Fault LEDs O CPU2FaklED H System Fan 6 Fault LED P CATERRLED Figure 11 Intel Light Guided Diagnostic LEDs Server Board The server system contains the following diagnostic LEDs each providing the following functions A The System Identification LED on the front and back panel helps identify the server from among several servers The ID LED 1s off by default and blue when activated by button or software 8 Intel Server System R2000BB Service Guide Server System Features B The System Status LED on the front and back panels shows the overall health of the system green blinking green blinking amber amber off C POST Code Diagnostic LEDs on the server board change color or state off green red and amber according to the POST sequence D System power good LED on the server board is illuminated when system power is good P CPU CATERR LED i
4. Air Discharged 12 0 kV Contact 8 0 kV Discharge Acoustics Sound Power Measured Power in 300 W 2300 W 2600W 231000W Watts Servers Rack 7 0 7 0 7 0 7 0 Mount BA See the Intel S2400BB Product Family Power Budget and Thermal Configuration Tool for system configuration requirements and limitations Intel Server System R2000BB Service Guide 69 Appendix B Regulatory and Compliance Information Appendix B Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference The document can be downloaded from http www intel com support server 70 Intel Server System R2000BB Service Guide Appendix C Getting Help Appendix C Getting Help If you encounter an issue with your server system follow these steps to obtain support 1 Visit the following Intel support web page http www intel com support This web page provides 24x7 support when you need it to get the latest and most complete technical support information on all Intel Enterprise Server and Storage Platforms Information available at the support site includes Latest BIOS firmware drivers and utilities Product documentation installation and quick start guides Full product specifications technical advisories and errata Compatibility documentation for memory hardware add in cards chassis support matrix and operating systems Server and chas
5. System Recovery Jumpers Wait ten seconds 6 Move the Password Clear jumper back to the Password Clear Protect position covering pins 1 and 2 7 Close the server system 8 Power up the server A The password is now cleared and can be reset by going into the BIOS setup Restoring the BIOS Defaults If you need to restore the BIOS default settings the BIOS Default jumper will need to be used 1 Power down the system do not disconnect the AC power 2 Open the server system For instructions on removing the system cover see Removing the System Cover Locate the BIOS Default jumper block at board Move the jumper from the normal operation position covering pins and 2 to the Set Default position covering pins 2 and 3 See System Recovery Jumpers Wait five seconds Return the BIOS Default jumper to the normal position covering pins 1 and 2 Close the server system Power up the system DU For The BIOS defaults settings are now restored and can be reset by going into the BIOS setup Intel Server System R2000BB Service Guide 67 Appendix A Technical Reference Appendix A Technical Reference Power Supply Input Voltages 750W power supply module 100 127 V at 50 60 Hz 8 2 A 200 240 V at 50 60 Hz 4 4 A Power Supply Output Voltages The following table lists the total wattage available from the power subsystem for each voltage For information about calculating the power usag
6. Intel Server System R2000BB Server System Feature Overview Table 3 sumarizes the features of the the server systems Table 2 Intel Server System R2000BB Feature Summary Server System Integrated Server Board Intel Server System R2000BB product family Intel Server Board S2400BB Intel Server System R2000BB Service Guide Server System Features Feature Desseription Support for one or two Intel Xeon processors E5 2400 product family Processor Support e Thermal Design Power TDP of up to 95 Watts e 12 DIMM slots 2 DIMMs Channel 3 memory channels per processor e Unbuffered DDR3 UDIMM registered DDR3 RDIMM and Load Reduced DDR3 LRDIMM Memor d e Memory DDR3 data transfer rates of 800 1066 1333 and 1600 MT s e DDR3 standard I O voltage of 1 5V and DDR3 Low Voltage of 1 35V Chipset Intel C602 chipset with support for optional Intel RAID C600 Upgrade keys e Video back and front video connectors External I O e RJ 45 Serial A Port connections e Four RJ 45 Network Interface Connectors supporting 10 100 1000Mb e USB 2 0 connectors 3 on back panel 2 on standard non storage front panel Internal I O e One Type A USB 2 0 connector connectors headers e One DH 10 Serial B port connector The following I O modules utilize a single proprietary on board connector An installed I O module can be supported in addition to standard on board features and any ad
7. Por system with 12 x9 5 hara dive Day sh tete oda otis Cot ev uber eve pn nan des 20 Porsystem with 5 2 57 harddrive Day eo ima Ee 21 Fot system with 16x25 hard drive DANS ne Eege 22 For system with 24 x 2 5 hard drive bay iii 23 Lit OBHOCHTOTISQ ES Re chance dede ao uds d bn ES ESI DD een de UR do DA CR Re ot nn 24 R movins and Installme the Front Be7el i veio a ni tete 25 R movins the Front EE 20 Instalbme the Front helene aes eves tit Rs delle ni ns ete eine to an Stunt net ln 25 Removing and Installing the System Cover 26 Removing the System EE 26 Installing he Syse COVE ee a 2 Removins and nstalin the A DUC cities R sde E ao 28 R ino ins the Ar RT ss 28 Installime the ur DUC RE a 28 R movine and Installing Processor ia ns ae E Rain 29 Removing Processor Heatsink s EE 29 Installine the Processorn aa a a a 30 Installing Processor Heatsink S ss 32 Remo Vile E EE 33 T stallms and Renioving WICMOLYy 2 15 91 bites EE 33 Tostal me NEMO y der C RR 33 Remo Vite Memory sassis dns desert dave cuente ior Les sb Les rita itat gu diese 34 Itistalhng a Hot swap Hard Disk DEVO enun rennais Ae 34 Installing a Hard Disk Drive into 3 5 Hard Drive Carrier 34 Installing a Hard Disk Drive into 2 5 Hard Drive Carrier eese 36 Removing and Installing the PCI Riser Assembly iii 3 vi Intel Server System R2000BB Service Guide Table of Contents Removing the PCI Riser Assembly
8. 12 x 3 5 inch Hard Drive Backplane Components Front View Mini SAS Connectors B Power Connectors 0 0 0 Figure 18 12 x 3 5 inch Hard Drive Backplane Components Rear View 8 x 2 5 inch Hard Drive Backplane Te SAS SATA Hot swap Connectors AFOUAD24 14 Intel Server System R2000BB Service Guide Server System Features Figure 19 8 x 2 5 inch Hard Drive Backplane Components Front View Em EE PETTITTE 2s AF00402 B Mini SAS Connectors 7 D Power Connector 7 Figure 20 8 x 2 5 inch Hard Drive Backplane Components Rear View 24 Port and 36 Port Internal Intel RAID Expander Cards Intel provides two types of internal RAID expander cards 36 ports and 24 ports ge zm ben I eo ll AFCMGEZ Figure 21 Internal Intel RAID Expander Cards Components Top View B Mini SASConnectorA D Mini SAS Connector G 36 port sku only Advanced Management Options Intel Server System R2000BB Service Guide Server System Features Intel Remote Management Module 4 16 The Intel Remote Management Module 4 plugs into a dedicated connector on the server board and provides additional server management functionality to the server board This module provides a dedicated web server for viewing server information and remote control of the system It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices attache
9. Guide 59 Hardware Installations and Upgrades 5 Insert the stiffener into server chassis see letter F 6 Secure the stiffener with the six screws see letter G AF005595 Figure 94 Installing 2 5 hard drive backplane install the stiffener 7 Connect cables to the backplane Please refer to Cable Routing Replacing the Intel RAID Expander RS2CV360 RS2CV240 Removing the Intel RAID Expander 1 Remove the three screws see letter A 2 Lift up the expander card see letter B 3 AF005484 Figure 95 Removing the Intel RAID Expander 60 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades Installing the Intel RAID Expander 1 Intall the expander card align it with the three screw holes on server chassis see letter A 2 Secure the three screws see letter B 3 AF00548 Figure 96 Intalling the Intel RAID Expander 3 Please refer to Cable Routing for connecting the cables to expander card Installing and Removing the Rack Handles Installing the Rack Handles Align the rack handle with the two holes on the side of the server system and attach the rack handle to the server system with two screws as shown b be AF004079 Figure 97 Installing the Rack Handle Intel Server System R2000BB Service Guide 61 Hardware Installations and Upgrades Removing the Rack Handles Remove the two screws holdin
10. Installations and Upgrades Removing and Installing the Front Bezel Removing the Front Bezel If your system includes a front bezel follow these steps to remove the front bezel 1 Unlock the bezel if it is locked 2 Remove the left end of front bezel from rack handle see letter A 3 Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle see letter B Figure 29 Removing the Front Bezel Installing the Front Bezel Note Before installing the bezel you must install the rack handles 1 Lock the right end of the front bezel to the rack handle see letter A 2 Rotate the front bezel clockwise till the left end clicks into place see letter B 3 Lock the bezel if needed Figure 30 Installing the Front Bezel Intel also provides an optional plastic badge for customer to use To install the badge to the bezel attach the badge onto the bezel until the hooks at the rear of the badge click into the bezel Intel Server System R2000BB Service Guide 25 Hardware Installations and Upgrades Figure 31 Installing the badge to the front bezel To remove the badge from the bezel squeeze the hooks at the rear of the badge to release the badge see letter A and then remove the badge from the bezel see letter B NAT Badge APQOS160 Figure 32 Removing the badge from the front bezel Removing and Installing the System Cover Removing the System Cover
11. Secure add in card with screw as shown see letter C i Riser Connector fm S APO Figure 57 Installing a PCI Add In Card Removing a PCI Add in Card 1 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 2 Remove the screw as shown see letter A 3 Remove the PCI add in cad from the riser card connector see letter B Intel Server System R2000BB Service Guide 39 Hardware Installations and Upgrades AP ie 3I Figure 58 Removing a PCI Add In Card Note Make sure that all empty add in card slots have filler panels installed Replacing a PCI Riser Card Caution PCI riser cards are NOT hot swappable Before removing or replacing the riser card you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the power cord from the system or wall outlet Note To eliminate the possibility of installing the replacement connector on the wrong side of the PCT riser assembly replace one connector at a time Removing a PCI Riser Card l 2 40 Disconnect any cables attached to any add in cards Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly Remove any add in cards from the PCI riser card For instructions see Removing a PCI Add in Card Remove the screw securing the PCI Riser Card see lett
12. Service Guide 22 Hardware Installations and Upgrades For system with 24 x 2 5 hard drive bay Note To activate the port SCUI 4 7 on the server board a proper Intel RAID C600 Upgrade Key must be installed For instructions see Intel RAID C600 Upgrade Key Installation Guide J W in Hl tu Di ddl wm UM I sp RAID 8 LJ gt E wi P LE Install into PCle Riser Card e mm ve wm em mm mm Se Mm ww ww wow e ee e e e ww e wn 2 LJ Power s Ofo Distribution i e Board e 3 dm ze mn FREE ELLE LJ _ H ant a attetetetetet aset Front Panel lo E E E E E EE M EEN Expander IL NE EE E 8x2 5 HSBP x 2 5 HSBP V 8x25 HSBP ET C IEEE EE EEETEETS ELT ET TTE J U EL Es U U EE JE UU EL i P ges EM J de E E I P d Interposer Board d B 2 4 3 gt FC FC AF005119 Figure 26 Cable Routing 24 x 2 5 HDD Intel Server System R2000BB Service Guide 23 Hardware Installations and Upgrades Fan Connections Use the figures below to determine the proper fan connections AF005077 FAN 1 FAN 2 FAN 3 FAN 4 FAN 5 NOTE System FAN connector 5 on the server board is not used Figure 28 Connecting the Fan Power Cables to the Mother Board 24 Intel Server System R2000BB Service Guide Hardware
13. The server system must be operated with the system cover in place to ensure proper cooling You will need to remove the top cover to add or replace components inside of the server Before removing the top cover power down the server and unplug all peripheral devices and the power cable s Note A non skid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface 26 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades 1 Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the power cord Remove the four screws see letter A b oce ups Slide cover back and lift upward see letter B 6 AF005058 Figure 33 Removing the System Cover Installing the System Cover 1 Place the top cover on system and slide towards the front of chassis until the recessed front edge is fully engaged see letter A 2 Install the three screws at the front and torque to 7 9in lbs then install the screw at the back and torque to 7 9in lbs see letter B Recessed Edge A Ee Wem Wi al 3 AFOOSO7E Figure 34 Installing the System Cover Intel Server System R2000BB Service Guide 27 Hardware Installations and Upgrades Removing and Installing the Air Duct Always operate your server system with the air duct in place
14. is used to move between fields For example Tab can be used to move from hours to minutes in the time item in the main menu Change Value The minus key on the keypad is used to change the value of the current item to the previous value This key scrolls through the values in the associated pick list without displaying the full list Change Value The plus key on the keypad is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboards but will have the same effect lt F9 gt Setup Defaults Pressing the lt F9 gt key causes the following to display Load Optimized Defaults Yes No If Yes is highlighted and lt Enter gt is pressed all Setup fields are set to their default values If No is highlighted and lt Enter gt is pressed or if the lt Esc gt key is pressed the user is returned to where they were before lt F9 gt was pressed without affecting any existing field values lt F10 gt Save and Exit Pressing the lt F10 gt key causes the following message to display Save configuration and reset Yes No If Yes is highlighted and lt Enter gt is pressed all changes are saved and the Setup is exited If No is highlighted and lt Enter gt is pressed or the lt Esc gt key is pr
15. sb cs 010770 htm Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel Server Deployment Toolkit 3 0 CD ou bien rendez vous sur le site http www intel com support motherboards server sb cs 010770 htm Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el Intel Server Deployment Toolkit 3 0 CD y o en http www intel com support motherboards server sb cs 010770 htm Hee tee CERUT HEIRS 2 ME ENERO R RE en Duc http www intel com support motherboards server sb cs 010770 htm EA Intel Server Boards and Server Chassis Safety Information Intel Hk 5 28 EMSIRS 28 LAB ER Intel Server System R2000BB Service Guide ii Warnings Warnings Heed safety instructions Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components wi
16. system operation Figure 12 Configuration Jumpers Peripheral Devices The Intel Server System R2000BB provides locations and hardware for installing hard drives CD ROM drive or DVD ROM drive The following figure shows the available options Q 6 7 Uda D THHHAHHAL 3 yy ZZZ AF004063 Hard Disk Drive Bays Ca vor USB Ports ES Front Control Panel E Slimline Optical Drive Bay System Label Pull out Figure 13 Optional Peripherals 16x2 5 inch hard drive bays as shown Intel Server System R2000BB Service Guide 11 Server System Features Hard Disk Drive Carriers The Intel Server System R2000BB ships with either 3 5 inch or 2 5 inch hard disk drive carrier and with different maximum number of hard disk drives see Table 4 for details Table 3 Hard Disk Drive Options Intel Server System Supported Hard Drive Type Maximun Hard Drive Number Note SAS drives are only supported when proper Intel RAID C600 Upgrade Key or Intel Integrated RAID Module is installed For instructions on installing hard drives see Installing a Hot swap Hard Disk Drive Note Drives can consume up to 17 watts of power each Drives must be specified to run at a maximum ambient temperature of 45 C Note The Intel Server System R2000BB does not support all SAS or Serial ATA SATA hard drives For a web link to a list of supported hard drives see Additional Information and Software
17. the pick list and returns the focus to the parent menu lt Enter gt Execute Command lt Esc gt Exit The lt Esc gt key provides a mechanism for backing out of any field When the lt Esc gt key is pressed while editing any field or selecting features of a menu the parent menu is re entered When the lt Esc gt key is pressed in any submenu the parent menu is re entered When the lt Esc gt key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded If No is selected and the Enter key is pressed or if the Esc key is pressed the user is returned to where they were before Esc was pressed without affecting any existing settings If Yes is selected and the Enter key is pressed the setup is exited and the BIOS returns to the main System Options Menu screen Select Item The up arrow is used to select the previous value in a pick list or the previous option in a menu item s option list The selected item must then be activated by pressing the Enter key Select Item The down arrow is used to select the next value in a menu item s option list or a value field s pick list The selected item must then be activated by pressing the Enter key Select Menu The left and right arrow keys are used to move between the major menu pages The keys have no effect if a sub menu or pick list is displayed Tab Select Field The Tab key
18. the server system see letter A 2 Slide the backplane into the server system guides see letter B 3 Secure the backplane with the screw see letter CH AF004337 Figure 86 Installing 3 5 hard drive backplane install the backplane 4 Insert the hard drive cage into server chassis see letter D 5 Secure the hard drive cage with the six screws see letter E 56 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades Figure 87 Installing 3 5 hard drive backplane install the hard drive cage 6 Intall the clip to server chassis see letter F 7 With the lever open insert the hard disk drive assembly into the chassis see letter G Push in the lever to lock it into place see letter H Repeat step G and H to make sure all hard drive assemblies are in place Figure 8 Installing 3 5 hard drive backplane install the stiffener and hard drives 8 Connect cables to the backplane Please refer to Cable Routing Replacing the 2 5 Hard Drive Backplane Removing the 2 5 Hard Drive Backplane 1 Remove all hot swap drive carriers regardless of whether or not a drive is installed in the carrier Disconnect all cables from the backplane 2 Remove the six screws to release the stiffener see letter A 3 Slide the stiffener cage out of the server chassis see letter B Intel Server System R2000BB Service Guide 57 Hardware Installatio
19. the two screws as shown see letter C 4 AF005567 Figure 68 Installing the Intel RMM4 NIC Intel Server System R2000BB Service Guide 45 Hardware Installations and Upgrades Removing the Intel RMM4 Lite Pull up the RMM4 Lite module to remove it from the mother board Removing the Intel RMM4 NIC 1 Remove the two screws as shown see letter A 2 Remove the module out of the server system see letter B ia e A d Pp 3 AF005585 Figure 69 Removing the Intel RMM4 NIC Installing and Removing a Solid State Drive Installing a Solid State Drive The system can support one internal fixed mount 2 5 Solid State Drives SSD The Solid State drive is attached to the top side of the air duct 46 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades AF OOG IES Figure 70 Installing a SSD Removing a Solid State Drive 1 Disconnect cables see letter A 2 Remove the four screws to release the Solid State Drive see letter B 3 Pull the Solid State Drive up to remove from the air duct see letter C ES gt cw Q gt ee 1 S t Z X e rm on al vex X sg we bh g H we lt A f sr SS kb be 1 3 d va i 1 K w ai bi pur AP eu 2 AF006162 Figure 71 Removing a SSD Intel Server System R2000BB Service Guide 47 Hardware Installations and Upgrades Installing and Removing the Intel R
20. 0 Upgrade Key support providing optional expanded SATA SAS RAID capabilities Intel Trusted Platform Module TPM AXXTPMES Accessory Option Integrated Baseboard Management Controller IPMI 2 0 compliant Support for Intel amp Server Management Software Server Management Intel Remote Management Module 4 Lite Accessory option Intel Remote Management Module 4 Management NIC Accessory option 2 Intel Server System R2000BB Service Guide Power Supply Options Storage Bay Options Supported Rack Mount Kit Accessory Options Server System Features The server system can have up to two power supply modules installed providing support for the following power configurations 1 0 1 1 Redundant Power and 2 0 Combined Power Three available power supply options o AC 460W Gold o AC 750W Platinum 8x 3 5 SATA SAS Hot Swap Hard Drive Bays Optical Drive support 12x 3 5 SATA SAS Hot Swap Hard Drive Bays 8x 2 5 SATA SAS Hot Swap Hard Drive Bays Optical Drive support 16x 2 5 SATA SAS Hot Swap Hard Drive Bays Optical Drive support 24x 2 5 SATA SAS Hot Swap Hard Drive Bays Tool less rack mount rail kit Intel Product Code AXXPRAIL Value rack mount rail kit Intel Product Code AXXVRAIL Cable Management Arm Intel Product Code AXX1U2UCMA supported with AXXPRAIL only 2 post fixed mount bracket kit Intel Product Code AXX2POSTBRCKT Caution THE MAXIMUM
21. 11 Figure 14 Front view of Front Bezel 4 13 Figure 15 8 x 3 5 inch Hard Drive Backplane Components Front View 13 Figure 16 8 x 3 5 inch Hard Drive Backplane Components Rear View 13 Figure 17 12 x 3 5 inch Hard Drive Backplane Components Front View 14 Figure 18 12 x 3 5 inch Hard Drive Backplane Components Rear View 14 Figure 19 8 x 2 5 inch Hard Drive Backplane Components Front View 15 Figure 20 8 x 2 5 inch Hard Drive Backplane Components Rear View 15 Figure 21 Internal Intel RAID Expander Cards Components Top View 15 Figure 22 Cable Routing 8 x 3 5 HDD uie rentes esu se n nudo exu EENS Rd ck ned qwe D dete 19 Figure 23 Gable Routing 12 5 9 5 AD IR tn conne E 20 Figure 24 Cable Routing sse X 20 FID EE 21 Figure 25 Cable Routing 16x 2 5 HDD iicet a aseo dresse t durius te cen s 22 Figure 26 Cable Routing 24 x 2 5 HDD nennen nennen nnn nnns 23 Figure 27 System Fan Order E 24 Figure 28 Connecting the Fan Power Cables to the Mother Board 24 Figure 29 Removing the ErenbBbezel iade n tent dag studs Site online 25 Figure 30 Installing n Front Be Zeiss ain E Mende dem on 25 Figure 31 Installing the badge to the front bezeien 26 Figure 32 Removing the badge from the front bezel 26 Fi
22. AID Smart Battery Installing the Intel RAID Smart Battery 1 Connect the cable between the BBU and the RAID card For details see Intel RAID Smart Battery User s Guide 2 Locate the mounting holes inside the chassis and reposition all cables routed over the fan bulkhead Position the battery against the side wall and through the opening in the fan bulkhead see letter A 3 Align the tabs on the plastic battery holder with the mounting holes in the chassis and slide the plastic battery holder toward the front of the system until the tabs engage with the mounting holes see letter B Fan Bulkhead AFOO4111 Figure 72 Installing the Intel RAID Smart Battery Removing the Intel RAID Smart Battery 1 Slide the plastic battery holder toward the rear of the system see letter A 2 Disengage the battery from the server chassis side wall and move it out of the opening in the fan bulkhead see letter B 3 Lift the battery up to remove it from the server chassis see letter C 48 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades AF004338 Figure 73 Removing the Intel RAID Smart Battery Replacing the Power Supply Caution The power supply is only hot swappable if you have a redundant system with two power supplies installed If you only have one power supply installed before removing or replacing the power supply you must first take the server ou
23. E J HHnM 1 IPMB aa LET BULUM TLLA UAI x intrusion 8CU 1 eT i fa Mo i ze ABCLSATA 1 Main Power 1 p I TPM Connec M Connector PDB Power Fa Optional DCH s Optional AO cm i 2 12V Power 2 1 5 iav Power p it Uli Password e o e o zi 3 Clear e j i i E _ fan Gal 73 SJ e PDB AU F RE LE Control Ej Tm e SS c abe SS A r TEES ai i D H BH E nl cPut1 I Socket Fa I __ d I e E i RI Un GC Ke Le d Go I Lei P Ra en L E ia Front Panel Video Front Panel USB i System I L IL JE HL AL an Wi Le ss ss Default System System System _ System UN an 2 ran 3 an 4 o an 5 J7E3 If pins 1 2 are selected the serial A configuration is in Data Carrier Detect DCD mode These pins should be selected on 2 3 for normal system operation If pins 2 3 are selected the Integrated BMC Force Update Mode is enabled These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected the system can only boot from EFI bootable recovery media with the recovery BIOS image The main system BIOS will not boot These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected administrator and user passwords are cleared within five to ten seconds after the system is powered on These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected the ME Force Update Mode is
24. ES d Let a E P SM z GE Ge Lm d lt 7 m VO Connector gt eier 2 Late aa a Figure 65 Removing an I O Expansion Module 3 Install the I O expansion module filler panel into the system back panel Installing and Removing the Intel RAID C600 Upgrade Key Installing the Intel RAID C600 Upgrade Key Locate the white 4 pin key header next to Riser Slot 1 Carefully pickup the Intel RAID C600 Upgrade Key Match the Key and connector orientation and press down to install Figure 66 Installing the Intel RAID C600 Upgrade Key Removing the Intel RAID C600 Upgrade Key Pull up the key to remove it from the mother board 44 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades Installing and Removing the Intel Remote Management Module 4 Installing the Intel RMM4 Lite Locate the RMM4 Lite connector next to Riser Slot 1 carefully pickup the Intel RMMA Lite module match the alignment pin of the module and the connector on server board then press to install AF005565 Figure 67 Installing the Intel RMM4 Lite Install the Intel RMM4 NIC 1 Push out and remove the metal cover on the chassis where the NIC RJ 45 receptacle will align see letter A 2 Position the module over the server board fit the front of the module into the back panel slot then attach the module to the server board connector see letter B 3 Secure the module with
25. Figure 80 Figure 81 Figure 82 Figure 83 Figure 84 Figure 85 Figure 86 Figure 87 Figure 88 Figure 89 Figure 90 Figure 91 Figure 92 Figure 93 Figure 94 Figure 95 Figure 96 Figure 97 Figure 98 Installing Hard Disk Drive Installing 2 5 HDD esses 35 Installing Hard Disk Drive Inserting 3 5 HDD assembly 36 Installing Hard Disk Drive Removing 2 5 HDD carrier 36 Installing Hard Disk Drive Removing plastic drive blank 36 Installing Hard Disk Drive Installing 2 5 HDD 37 Installing Hard Disk Drive Inserting 2 5 HDD assembly 37 Removing PCI Riser Assembly cccceccceecceeeccececeuceceeeceucecseeceueeseeessueeseeessueensess 37 Installing PCI Riser Aesembly esses nnns 38 Installing a POI Addeslni af EE 39 Removing Ee Bee E ae EE 40 Removing the PCI RISer Garda itu ere nier talus 41 Installing the PCI Riser Card 41 Installing the Plastic Guide to the Optical Drive 00nn0annnannnnnnnnnnnnnnnnnnnennnnnnennnnnne 42 Installing an Optical Drive E 42 Removing the Slimline Optical Drive cccccccceecccsseeeceeeeseeeeseeeeeseeeeseueeeseeseeeeesees 42 Installing Intel JO Expansion Module eet ra nr 43 Removing an I O Expansion Module Vs 44 Installing the Intel RAID C600 Upgrade Key LL 44 Installing the Intel RMM4 Lite Line ner tete et 45 I
26. I riser assembly for another procedure continue with that procedure Installing the PCI Riser Assembly Note Step I 2 4 and 5 are only needed when a full length PCI card is installed on the riser assembly 1 Slide back the card guide on the air duct see letter A 2 Pull up the blue plastic pin out of the card guide see letter B 3 Position the riser card edge connector over the server board riser socket and align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis then press straight down into riser socket see letter C 4 Slide forward the card guide to lock in the back edge of the add in card see letter D 5 Insert the blue plastic pin into the card guide to secure the add in card see letter E T aid 2 P Z7 37 Slots 2 AF005067 Figure 56 Installing PCI Riser Assembly 6 Connect any cables to add in cards that require them See your add in card documentation for 38 information and add in card requirements Intel Server System R2000BB Service Guide Hardware Installations and Upgrades Installing and Removing a PCI Add in Card Installing a PCI Add in Card 1 Remove the PCI riser assembly For instructions see Removing the PCI Riser Assembly 2 Remove the filler panel from the add in card slot and remove the screw as shown see letter HAT 3 Insert add in card until it seats in the riser connector see letter B 4
27. Intel Server System R2000BB Family Service Guide A Guide for Technically Qualified Assemblers of Intel identified Subassemblies Products Order Number G65887 003 Disclaimer Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the system inte
28. Note You will need to run the BIOS Setup to restore the configuration settings to the RTC Replacing a System Fan 1 Pull system fan straight up to remove it from the fan holder 2 Replace the system fan 54 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades w Figure 83 Replacing a system fan Replacing the Backplane Replacing the 3 5 Hard Drive Backplane Removing the 3 5 Hard Drive Backplane 1 Remove all hot swap drive carriers regardless of whether or not a drive is installed in the carrier Disconnect all cables from the backplane 2 Remove the six screws to release the hard drive cage see letter A 3 Slide the hard drive cage out of the server chass the clip will fall out automatically see letter 4B AF DSSBS Figure 84 Removing 3 5 hard drive backplane remove the hard drive cage 4 Remove the screw at the rear of the backplane see letter C Intel Server System R2000BB Service Guide 55 Hardware Installations and Upgrades 5 Pull up the backplane see letter D Remove the backplane from the server chassis see letter E D SN 9 il Is OLA Sech N AF004336 Figure 85 Removing 3 5 hard drive backplane remove the backplane Installing the 3 5 Hard Drive Backplane 1 Hold the backplane only by the edges Do not push or pull on any components on the backplane Position the backplane in place at the front of
29. RECOMMENDED SERVER WEIGHT FOR THE RACK RAILS CAN BE FOUND at http www intel com support motherboards server sb CS 033655 htm EXCEEDING THE MAXIMUM RECOMMENDED WEIGHT OR MISALIGNMENT OF THE SERVER MAY RESULT IN FAILURE OF THE RACK RAILS HOLDING THE SERVER Use of a mechanical assist to install and align server into the rack rails is recommended Intel Server System R2000BB Service Guide Server System Features Server System Components This section helps you identify the components of your server system If you are near the system you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components PCI Riser 2 PCI Riser 1 Power Supply 1 Server Board CPU2 Memory Slots Power Supply 2 Hot Swap Memory Slots Hard Drive Bays LU s Air Duct hs sl e 5 Sea ET a gt an es AF005057 Figure 2 Intel Server System R2000BB Components Hot Swap Hard Drive Bay and Front Panel Options Figure 4 3 5 Hard Drive Bay 12 Drive Configuration 4 Intel Server System R2000BB Service Guide Server System Features LEE AT T4 VIZIIM CE REA EEE WEE KEAEEF IEEEEZEEFEEZTENFA VLLL LENA AAMT CAAA AARAA A NAUARRA RAE WEEET AF004298 AF004296 UL A LF AR AA A A A AKA WA Am A Sr VL UR UM A AL A LEN SEM WU Z MM Dart rome HA AAA A A prag pny gm pm aum qna AULAE AA AF004297 Figure 7 2 5 Hard Drive Ba
30. The air duct is required for proper airflow within the server system Removing the Air Duct 1 Carefully push in the latch on the air duct see letter A 2 Rotate the back edge of the air duct up to disengage the two tabs from fan bulkhead see letter B 3 AF005059 Figure 35 Removing the Air Duct Installing the Air Duct 1 Lower front edge of the air duct to engage the two tabs on the fan bulkhead see letter A 2 Carefully push in the latch on the air duct see letter B 3 Push down the air duct into place see letter C 28 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades 4 T AF005060 Figure 36 Installing the Air Duct Removing and Installing Processor The heatsink has thermal interface material TIM on the underside of it Use caution so that you do not damage the thermal interface material Use gloves to avoid sharp edges Removing Processor Heatsink s The heatsink is attached to the server board processor socket with captive fasteners Using a 2 Phillips screwdriver loosen the four screws located on the heatsink corners in a diagonal manner using the following procedure 1 Using a 2 Phillips screwdriver start with screw 1 and loosen it by giving it two rotations and stop see letter A IMPORTANT Do not fully loosen 2 Proceed to screw 2 and loosen it by giving it two rotations and stop see letter B Similarly loosen
31. ailable but not the board wrapper Do not slide board over any surface Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the pins on the board Intel Server System R2000BB Service Guide Preface Preface About this Manual This manual is written for system technicians who are responsible for troubleshooting upgrading and repairing this server system This document provides a brief overview of the features of the server board chassis a list of accessories or other components you may need troubleshooting information and instructions on how to add and replace components on the Intel Server System R2000BB family products For the latest revision of this manual go to http www intel com support Manual Organization Chapter 1 provides a brief overview of the Intel Server System R2000BB family In this chapter yo
32. c Chinese Simplified Service Pack Level or Kernel Revision Distribution OEM Retail Intel RAID Controller Example SRCU42E RAID controller part number PBA number RAID controller firmware version Has the latest RAID firmware been tried Yes No RAID driver version Has the latest RAID driver been tried Yes No RAID volumes configuration disks amp RAID level RAID volume use Boot device Data Volume Is BBU Battery Backup Unit installed Yes No BBU part number Detailed description of issue Intel Server System R2000BB Service Guide Appendix D Intel Server Issue Report Form Troubleshooting tried Steps to replicate the issue Intel Server System R2000BB Service Guide 75 Appendix D Intel Server Issue Report Form Issue impact statements Do you have any potential Intel system or component purchases that this issue is holding up If yes please provide a brief description below Do you have systems already purchased that are not being delivered to your customers because of this issue If yes please provide a brief description below Have you returned systems or components to your place of purchase because of this issue If yes please provide a brief description below A I other brands and names are property of their respective owners 76 Intel Server System R2000BB Service Guide
33. ccc od toate ds Genera Rech it dried iOS 3 Installing the PCT Riser Assembly cisci een mener ethernet a 38 Installing and Removing a PCI Add in Card 2 32 oorr tes Sepagcben Seege Eege deke ee 39 Instalme a PCT Add CAR En restes tance anses ane ee 39 Removing a POTAGE Arcs nt DDR UTILIS 39 Ereegnes 40 Removing aPC Riser Gard ES nan ne etant es notes cri scene bien 40 Installime SPOT Riser gege pane D uber Kb Vac Ett du e ea v Ue MEER Nu RT tete UR ORE 41 Installing and Removing a Slimline Optical Drive iii 41 Installme a Slimline Optical Dri yes coda ceu opone EU ne ne du DUE cae ELEM ES 42 Removing a Slimline Optical Drive eiii retener e ra enu pe ENGEN ENKER RN ERE RENE RR estes 42 Installing and Removing Intel I O Expansion Module ses 43 Installing Intel I O Expansion Module entorse ni Rte Ee esi ae Eee 43 Removing Intel I O Expansion Module cccccccsssccsccccceccceeeeeesessseussessscceeueceeeeeeeseeeeeness 43 Installing and Removing the Intel RAID C600 Upgrade Key 44 Installing the Intel RAID C600 Upgrade Ken 44 Removing the Intel RAID C600 Upgrade Ken 44 Installing and Removing the Intel Remote Management Module 4 45 Installing the Intel RMM4 Lite 45 Install the Intel RMM4 NIC 45 Removing the Intel RMMA Lite 46 Removing the Intel RMMA NIC 46 Installing and Removing a Solid State Drive iii 46 Installme d Solid State BE 46 Removing a Solid State Pg www A 47 Installing a
34. d in expansion cards Quad port 1 GbE based on Intel Ethernet Controller 1350 RMS25CB0080 Optional 1 0 Module Dual port 10GBase T Ethernet module based on Intel Ethernet Controller 1350 support AXX10GBTWLIOM Dual SFP port 10GbE module based on Intel 82500 10 GbE controller AXX10GBNIAIOM Single Port FDR speed InfiniBand module with QSFP connector AXX1FDRIBIOM ntel amp Quick Assist Accelerator Card AXXQAAIOMOD e Five managed system fans System Fans e One power supply fan for each installed power supply module Support for two riser cards Riser Slot 1 PCle x16 Riser Card Options e One add in card slot PCle x16 lanes x16 slot e Three add in card slots PCle x8 lanes x16 slot two PCle x4 lanes x8 slot Riser Slot 2 PCle x24 Riser Card Options e Two add in card slots PCle x16 lanes x16 slot PCle x8 lanes x8 slot Riser Cards e Three add in card slots PCle x8 lanes x8 slot two PCle x8 lanes x16 slot e Three add in card slots PCle x8 lanes x8 slot two PCIx 133Mhz e Integrated 2D Video Controller Video e 16 MB DDR3 Memory e One eUSB 2x5 pin connector to support 2mm low profile eUSB solid state devices e One mSATA SSD connector e One 7 pin single port AHCI SATA connector capable of supporting up to 6 Gb sec On board storage controllers and options e Two SCU 4 port mini SAS connectors capable of supporting up to 3 Gb sec SAS SATA e Intel RAID C60
35. d to the remote system to be used on the managed server For instructions on installing the Intel Remote Management Module 4 see Installing and Removing the Intel Remote Management Module 4 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades 2 Hardware Installations and Upgrades Before You Begin Before working with your server product pay close attention to the Safety Information at the beginning of this manual Note Whenever you service the system you must first power down the server and unplug all peripheral devices and the power cord Tools and Supplies Needed Pphillips cross head screwdriver 2 bit Needle nosed pliers Anti static wrist strap and conductive foam pad recommended System Reference All references to left right front top and bottom assume the reader is facing the front of the chassis as it would be positioned for normal operation Note The Intel Server System R2216BB is shown for illlustration purposes server components with the product family are identical Intel Server Chassis P4000S Service Guide 17 Hardware Installations and Upgrades Cable Routing When you add or remove components from your server system make sure your cables are routed correctly before reinstalling the server system cover Use caution to make sure no cables or wires are pinched and that the airflow from the fans 1s not blocked Use the figures below to deter
36. e HDD interface bracket see letter CH Figure 47 Installing Hard Disk Drive Removing 3 5 HDD interface bracket 3 Install the hard disk drive using the same four screws as shown Make sure the connector end of the drive matches the backplane connector see letter D Figure 48 Installing Hard Disk Drive Installing 3 5 HDD For installing 2 5 Hard Disk Drive as option Break off the tab on the HDD interface bracket see letter d1 Install the HDD interface bracket from top Secure the bracket with three screws as shown see letter d2 Slide the 2 5 HDD into the bracket to align the screw holes with the right and left rail see letter d3 Secure the hard disk drive using the four screws for 2 5 HDD see letter d4 AFOOAOSS Figure 49 Installing Hard Disk Drive Installing 2 5 HDD Intel Server System R2000BB Service Guide 35 Hardware Installations and Upgrades 4 With the lever open insert the hard disk drive assembly into the chassis see letter E Push in the lever to lock it into place see letter F Figure 50 Installing Hard Disk Drive Inserting 3 5 HDD assembly Installing a Hard Disk Drive into 2 5 Hard Drive Carrier 1 Remove the drive carrier by pressing the green latch to unlock see letter A Pull out the black lever and slide the carrier out see letter B Figure 51 Installing Hard Disk Drive Removing 2 5 HDD carrier 2 Rem
37. e for your configuration please use the Power Budget Tool Table 5 Power Supply Output Capability System Environmental Specifications The following table defines the system level operating and non operating environmental limits Table 6 System Environmental Limits Summary Been BEE EE Tememue O LLL Operating ASHRAE Class A2 Continuous Operation 10 C to 35 C 50 F to 95 F with the maximum rate of change not to exceed 10 C per hour EE MEI ASHRAE Class A3 Includes operation up to 40C for up to 900 hrs per year ASHRAE Class A4 Includes operation up to 45C for up to 90 hrs per year Shipping 40 C to 70 C 40 F to 158 F Age 1 TI WE Operating Support operation up to 3050m with ASHRAE class deratings Shipping 50 to 90 non condensing with a maximum wet bulb of 28 C at temperatures from 25 C to 35 C Operating Half sine 2g 11 mSec Unpackaged Trapezoidal 25 g velocity change is based on packaged weight 68 Intel Server System R2000BB Service Guide Appendix A Technical Reference Packaged Product Weight 2 40 to lt 80 Non palletized Free Fall Height 18 inches Palletized single product Free Fall Height NA Dem Il D fonce Lea 220gRWSrandom O OOOO Packages SHztSoDHz 1 09 gRMS random Gea LL Source No loss of data for power line drop out of 12 mSec Interrupt Surge Non Unidirectional operating and operating Line to earth AC Leads Only I O Leads DC Leads ESD
38. enabled These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected the BIOS settings are cleared on the next F BIOS Default J7E3 reset These pins should be selected on 1 2 for normal system 10 Intel Server System R2000BB Service Guide Server System Features po operation Jumper Name Jumper Purpose If pins 1 2 are selected the serial A configuration is in Data Carrier Detect Serial Jumper J3A1 DCD mode These pins should be selected on 2 3 for normal system operation If pins 2 3 are selected the Integrated BMC Force Update Mode is enabled These pins should be selected on 1 2 for normal system operation BMC Force Update J2D1 If pins 2 3 are selected the system can only boot from EFI bootable recovery BIOS Recover J7D2 media with the recovery BIOS image The main system BIOS will not boot These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected administrator and user passwords are cleared within five Password Clear J7E1 to ten seconds after the system is powered on These pins should be selected on 1 2 for normal system operation If pins 2 3 are selected the ME Force Update Mode is enabled These pins ME Force Update J7E2 p N should be selected on 1 2 for normal system operation If pins 2 3 are selected the BIOS settings are cleared on the next reset These BIOS Default J7E3 pins should be selected on 1 2 for normal
39. er A Slide the riser card firmly in the direction shown to disengage the card from the riser pins see letter B and remove from the riser assembly see letter C Intel Server System R2000BB Service Guide Hardware Installations and Upgrades fiser Retention Pin AFUDASIA Figure 59 Removing the PCI Riser Card Installing a PCI Riser Card 1 Place the riser card onto the retention pins see letter A 2 Slide the riser card in the direction shown to lock it into place see letter B 3 Secure the riser card using the screw see letter C AFUDA3IS Figure 60 Installing the PCI Riser Card Installing and Removing a Slimline Optical Drive Caution The slimline optical drive is NOT hot swappable Before removing or replacing the drive you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the power cord from the system or wall outlet To maintain proper system cooling a filler panel must be installed if you do not install a device at this location Intel Server System R2000BB Service Guide 41 Hardware Installations and Upgrades Installing a Slimline Optical Drive 1 Install the plastic guide onto the back of the drive and attach with two screws as shown see letter A AP CHOSES Figure 61 Installing the Plastic Guide to the Optical Drive 2 Insert the optica
40. erver System R2000BB Service Guide Hardware Installations and Upgrades For system with 8 x 2 5 hard drive bay Note To activate the port SCUI 4 7 on the server board a proper Intel RAID C600 Upgrade Key must be installed For instructions see Intel RAID C600 Upgrade Key Installation Guide WE LILI 5 E ERAEN BeeeentyRaeR SSAA AAR ARAB AG Power Distribution Ki i e Board Prritiyit HI HL E KEREN RSR LOCOOCOLOLOSOOONONSOOONON0o dun Eiss Front Panel Front Panel USB AAA mm mm mm mm mm mm mm mm em mm mm mm mm mm mm mm mm em mm em om den mm e mm mm ep mm me mm vm wm el 8 x 2 5 HSBF R ELLA N amsez 1 ll lee n s le e TETI M Cl AF005117 Figure 24 Cable Routing 8 x 2 5 HDD Intel Server System R2000BB Service Guide 21 Hardware Installations and Upgrades For system with 16 x 2 5 hard drive bay GSN sued 1u013 J AF005118 Optical Drive zem mm mm mm mm mm mm mm em mm mm mm mm mm mm X mm mm mn mm mm mm mm mm mm mm mm mm mm A papae L sese E jaued WI wand gt eat SSS rm Uhr Cz A es VAE o qemmmm wemmeneenommummmeonmm M A il lC Figure 25 Cable Routing 16 x 2 5 HDD Intel Server System R2000BB
41. essed the user is returned to where they were before lt F10 gt was pressed without affecting any existing values 66 Intel Server System R2000BB Service Guide Server Utilities Upgrading the BIOS Follow the instructions in the readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade Caution Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed Note You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup load BIOS defaults check your settings save your settings and exit Setup Clearing the Password If the user or administrator password s is lost or forgotten moving the password clear jumper into the clear position clears both passwords The password clear jumper must be restored to its original position before a new password s can be set 1 Power down the system Do not unplug the power cord 2 Open the server system For instructions on removing the system cover see Removing the System Cover 3 Locate the Password Clear jumper block at board 4 Move the jumper from the normal operation position that is Password Clear Protect position covering pins and 2 to the Password Clear Erase position covering pins 2 and 3 See
42. g the rack handle in place and remove the rack handle from the server system as shown AF004372 Figure 98 Removing the Rack Handle Installing and Removing the Storage Front Panel Installing the Storage Front Panel 1 Align the inteposer card with the two holes on the side wall of server chassis see letter A 2 Fasten the two screws to secure the inteposer card see letter B 3 Connect cables to the interposer card see letter C See Cable Routing for more details AFOS Figure 99 Installing the interposer card 4 Attach the storage front panel to the rack handle on the right side of serve chassis see letter D 62 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades 5 Fasten the four screws to secure the storage front panel see letter E AF004924 Figure 100 Installing the storage front panel Removing the Storage Front Panel 1 Remove the four screws to release the storage front panel see letter A 2 Remove the storage front panel from the rack handle see letter B AF004923 Figure 101 Installing the storage front panel 3 Disconnect all the cables from the interposer card see letter C 4 Remove the two screws to release the storage front panel see letter D 5 Remove the storage front panel from the side wall of server chassis see letter E AFDAT Intel Server System R2000BB Service Guide 63 Hardware Instal
43. grator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2012 Intel Corporation All Rights Reserved i Intel Server System R2000BB Service Guide Safety Information Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Intel Server Deployment Toolkit 3 0 CD and or at http www intel com support motherboards server sb cs 010770 htm Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warnund Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausf hren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergeh usen auf der Intel Server Deployment Toolkit 3 0 CD oder unter http www intel com support motherboards server
44. gure 33 Removing the System Cover iii 27 Figure 34 Installing the System Cover n a 27 FOUT le deier e 28 Figure S6 Iristali u The AIT DUC cuui Re tr nr dites a nant 29 Figure 37 Removing Processor Heatsink ss 30 Figure 38 Installing Processor Open the Socket Lever 30 Figure 39 Installing Processor Open the Load Hate 31 Figure 40 Installing Processor Install the Processor ennneneennnennennnenennrnrnerrnrrrerrnrrrerrernnnne 31 Figure 41 Installing Processor Remove the Cover ss 32 Figure 42 Installing Processor Close the Load Hate 32 Figure 43 Installing Processor Latch the Locking Lever VU 32 Figure 44 Installing Processor Heatsink ss 33 Figure 45 INStalling MEMOry EE 34 Figure 46 Installing Hard Disk Drive Removing 3 5 HDD carrier 34 Figure 47 Installing Hard Disk Drive Removing 3 5 HDD interface bracket 35 Figure 48 Installing Hard Disk Drive Installing 3 5 HDD essere 35 Intel Server System R2000BB Service Guide IX List of Figures Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 5 7 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 Figure 77 Figure 78 Figure 79
45. h the Locking Lever Installing Processor Heatsink s 1 Remove the protective film on the TIM if present see letter A 2 Align heatsink fins to the front and back of the chassis for correct airflow Airflow goes from front to back of chassis see letter B Each heatsink has four captive fasteners and should be tightened in a diagonal manner using the following procedure 32 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades 3 Using a 2 Phillips screwdriver start with screw 1 and engage screw threads by giving it two rotations and stop see letter C Do not fully tighten 4 Proceed to screw 2 and engage screw threads by giving it two rotations and stop see letter D Similarly engage screws 3 and 4 5 Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch Ibs torque see letter E CAUTION Do not over tighten fasteners 9 w ac Dese Ar H VOA Y k AFOOSSH Figure 44 Installing Processor Heatsink Removing the Processor 1 Remove the processor heatsink see Figure 37 2 Open the socket lever see Figure 38 3 Open the load plate see Figure 39 4 Remove the processor Installing and Removing Memory Installing Memory 1 Locate the DIMM sockets Make sure the clips at either end of the DIMM socket s are pushed outward to the open position see le
46. ide Wall 3 Remove the screws from the server board see letter A 4 Lift the server board from the server system see letter B dei em e mm pm em mm em em sm en ge em eh IL i a j en a d pm rm mm rm rm me mm mm rm mm pm Fa mm zm em mm mei m mm pm em mm wl See ee e E ee ee e e m AF005482 Figure 79 Removing the Server Board 51 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades Installing the Server Board 1 Place the server board into the server system see letter A 2 Secure the server board with screws see letter B as Zi ae di Ze J E wii mm mm mm Gem pm Gum Se pm mm mm mA di CEE pm mn mn mm pm mm pm Im mm pm e wm a CH wees pm em em mm mm em en ef AF005483 Figure 80 Installing the Server Board 3 Install the air duct AF005060 Figure 81 Installing the Air Duct Side Wall 4 Connect all power cables to the server board 52 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices Warning Danger of explo
47. l drive into chassis opening and push all the way until it stops see letter B Connect the cables as shown see letter C AFD Figure 62 Installing an Optical Drive Removing a Slimline Optical Drive 1 Remove the cables see letter A 2 Lift up the blue tab to release the optical drive see letter B 3 Slide the optical drive out see letter C AF CAOTT Figure 63 Removing the Slimline Optical Drive 42 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades 4 If no device will be installed in this location install a filler panel in this location Installing and Removing Intel I O Expansion Module Installing Intel I O Expansion Module 1 Squeeze the sides of the filler panel to disengage it from the server system back panel and remove it see letter A 2 Position the module over the server board fit the front of the module into the back panel slot see letter B 3 Attach the module to the server board connector see letter C 4 Secure the module with the three screws as shown see letter D I O Conne E AF005068 o Figure 64 Installing Intel I O Expansion Module Removing Intel I O Expansion Module 1 Remove the three screws as shown see letter A 2 Remove the module out of the server system see letter B Intel Server System R2000BB Service Guide 43 Hardware Installations and Upgrades mum
48. lations and Upgrades Figure 102 Installing the interposer card 6 Connect the front panel control cable from mother board to the standard front control panel if needed See Cable Routing for more details 64 Intel Server System R2000BB Service Guide Server Utilities 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup utility options which is used to change server configuration defaults You can run the BIOS Setup with or without an operating system being present For information about specific BIOS setup screens see the Intel Server Board S2400BB Technical Product Specification For a web link to this document see Additional Information and Software Entering BIOS Setup To enter the BIOS Setup using a keyboard or emulated keyboard press the lt F2 gt function key during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed The following instructional message 1s displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen Press lt F2 gt to enter setup lt F6 gt Boot Menu lt F12 gt Network Boot Note With a USB keyboard it 1s important to wait until the BIOS discovers the keyboard and beeps until the USB Controller has been initialized and the USB keyboard activated key presses will not be read by the system When the Setup Utility is entered the Main screen is displayed initially However serious errors cause the
49. ll void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region s in which the product is sold System power on off The power button DOES NOT turn off the system AC power To remove power from the system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions devices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if av
50. mine the correct cable routing Note Red lines are for power connection dot lines are for optional device connection 18 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades For system with 8 x 3 5 hard drive bay Note To activate the port SCUI 4 7 on the server board a proper Intel RAID C600 Upgrade Key must be installed For instructions see Intel RAID C600 Upgrade Key Installation Guide SS SS A cR Power Th e OB Dis siribution A ai Board SHES SPSS SSS SSS SS n D sss Fila aliis T T L Front Panel Front Panel Video Front Panel USB n c s mardi i dd Fui n Tu du e dd dn d ET i rd ln o a ud di i E M eg sO wl d aur M quomm mmm mmm mmm cmm mmm mmm oo FEET mp c3 Optical Drive L um y A AT GE AF005120 Figure 22 Cable Routing 8 x 3 5 HDD Intel Server System R2000BB Service Guide 19 Hardware Installations and Upgrades 20 Ga NN m AN RES2SV240 For system with 12 x 3 5 hard drive bay A Intel RAID gd Expander Card Installed into PCle Riser Card me HI LE ht hee PAWAR bail DIEU E M Install into FCle Riser NN hrer ct MANI Mount on air duet OO aNENNANNE 7 amp Interposer Board S 12x 3 5 HSBP AF005121 Figure 23 Cable Routing 12 x 3 5 HDD Intel S
51. nd Removing the Intel RAID Smart Battery eese 48 Installing the Intel RAID Smart Battery essences essences 48 Removing the Intel RAID Smart Batter 48 Replacine the POWeE Supply ee ue E bo dech EE Ee an E EcL Dante 49 Installing and Removing the Server BOGAEd 50e dro teri ds e niv se dE SNE deeg eege 91 Removing die Server Ee 91 Itistalline thie Server E SN nn in CRM LEE 52 Replacine Ee e RE E 53 R DIACINE A S y SEC HAE ARE SR demie etes en sun a nes ects 54 Replacime the Back NES Sn scene on enclin toate 55 R pl cneth S 5 Hard Drive eren 55 Replace the 2 5 Hard Dave ele 57 Replacing the Intel RAID Expander RS2CN2GOHRSOCN2AD 60 Removing the Intel RAID Expandet EE 60 Installing the Intel RAID Expander eeeeeeeeeereeee nennen nennen nennen 61 Installing and Removing the Rack Hatndles irre onn mienne reru EES 61 Installine the Rack Eelere ege dere v pude EE dee 61 Removing the Rack andes causing essai suis Qon abe Site d uS Det und esa usce cie sensations 62 Installing and Removing the Storage Front Panel ss 62 Installime 4he Storabe Front Patel um en DE Te tema nn Petru n roseus 62 Removing the Storase Front Panel aodio AR re 63 3 Server UNNES tios en VU RUANDA DICA ED Rr D DE EDS LED DN ATUS 65 Using the BIOS Setup Be EE 65 Entering BIOS Seip Nt 65 Intel Server System R2000BB Service Guide vil Table of Contents IY ou Cannot ACCESS SeLUDau eege 65 ER ne ER EURO ascendant te ee don t
52. ns and Upgrades AF005592 Figure 89 Removing 2 5 hard drive backplane remove the stiffener 4 Remove the three screws to release the hard drive cage see letter C 5 Slide the hard drive cage out of the server chassis see letter D AF005593 Figure 90 Removing 2 5 hard drive backplane remove the hard drive cage 6 Remove the screw from the backplane board see letter E 7 Hold the backplane board only by the edges and slide the backplane board in the direction shown to release it see letter F Remove the backplane board from the four hooks and pull out of the hard drive cage see letter G 58 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades AFO004328 Figure 91 Removing 2 5 hard drive backplane remove the backplane Installing the 2 5 Hard Drive Backplane 1 Align the holes on the backplane board with the four hooks on the hard drive cage see letter A Slide the backplane board in the direction shown to lock it in place see letter B 2 Secure the backplane with the screw see letter CH AF00433C Figure 92 Installing 2 5 hard drive backplane install backplane 3 Insert the hard drive cage into server chassis see letter D 4 Secure the hard drive cage with the three screws see letter E AF005594 Figure 93 Installing 2 5 hard drive backplane install hard drive cage Intel Server System R2000BB Service
53. nstalling the Intel RMM4 NIC 45 Removing the Intel RMM4 NIC eeseennnenee eee nennen nnne nni 46 HAS AIN SSD Mer HEC E 47 Bis te ere Too EU 47 Installing the Intel RAID Smart Battery 48 Removing the Intel RAID Smart Battery 49 Removing the filler panel 49 Removing the power supply module ene 50 Installing the power supply module nn 50 IS AIIAg ee et pane serea 50 Removing the Air Duct Side Wall 51 Removing the Server Board 51 Installing the Server Board 52 Installing the Alr D ct SIGS Wallis ion nn ni revente 52 Replacing the Backup BAT EE 54 Sieten E RE a a ea 55 Removing 3 5 hard drive backplane remove the hard drive cage 55 Removing 3 5 hard drive backplane remove the backplane 56 Installing 3 5 hard drive backplane install the backplane ssenennensennnennenneennenne 56 Installing 3 5 hard drive backplane install the hard drive cage 57 Installing 3 5 hard drive backplane install the stiffener and hard drives 57 Removing 2 5 hard drive backplane remove the stiffener 58 Removing 2 5 hard drive backplane remove the hard drive cage 58 Removing 2 5 hard drive backplane remove the backplane 59 Installing 2 5 hard drive backplane install backplane
54. omponents Integration Guide For product list and supported Intel spares and accessories Spares and Accessories List and Configuration Guide gt For server configuration guidance and compatibility Intel Server Configurator tool http serverconfigurator intel com For system power budget guidance Power Budget Tool For system firmware updates and none device drivers Intel Server D plo ment amp Management DVD and software to manage your Intel Server System Product Safety and Regulatory document Intel Server Products Product Safety and Regulatory Compliance Document Intel Server System R2000BB Service Guide V Table of Contents Table of Contents Safety InforInati D E iii e V l Seryer Systemi FG AUUEES P 1 5erversSvstem Peadlure OV LIEN Ee 1 Server SYS LCI CONDOS DES nan EEN 3 Hot Swap Hard Drive Bay and Front Panel Options issus 4 Front Rane HE 5 Ee EE EE 6 Server Bod COMPONONES se acus estu nc sn term anatomie a a 7 Intel Light Guided RE EE 8 System DE ee 10 Peripheral RE 11 2 Hardware Installations and Upgrades 17 Berore You Be alim cw 17 Tools and Supplies INCCded P 17 Sy SICMMIRC ICON ee 17 Cable ROUGNO S hears sted caer Sd aut eu 18 For system with 8 x 3 5 hard drive bay iii 19
55. ove the four screws securing the plastic drive blank from the 2 5 HDD carrier see letter CL Disengage the plastic drive blank from the HDD carrier Remove the plastic drive blank from the 2 5 HDD carrier see letter D S R Figure 52 Installing Hard Disk Drive Removing plastic drive blank 3 Install the hard disk drive using the four screws as shown Make sure the connector end of the drive matches the backplane connector see letter E 36 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades Figure 53 Installing Hard Disk Drive Installing 2 5 HDD 4 With the lever open insert the hard disk drive assembly into the chassis then push in the lever to lock it into place see letter Eu AF DAO77 Figure 54 Installing Hard Disk Drive Inserting 2 5 HDD assembly Removing and Installing the PCI Riser Assembly Removing the PCI Riser Assembly Disconnect any cables attached to any add in cards Grasp the riser assembly with both hands and pull up to remove from system Riser Card Connector AFOOS066 Figure 55 Removing PCI Riser Assembly Intel Server System R2000BB Service Guide 37 Hardware Installations and Upgrades Do one of the following If you need to add or replace a PCI add in card see Installing and Removing a PCI Add in Card If you need to add or replace a PCI riser card see Replacing a PCI Riser Card If you removed the PC
56. s illuminated when CPU CATERR error occurred F The 12V STBY LED on the server board is illuminated green when power is applied M L K J I and H Fan Fault LEDs help identify failed and failing fans The fan fault LEDs turn on amber if there is a fan fault E and O CPU fault LEDs help identify the failure of CPU The CPU fault LEDs turn on amber if there is a CPU fault N and G DIMM Fault LEDs on the server board help identify failed and failing DIMM slots The DIMM fault LEDs turn on amber if there is a DIMM fault Intel Server System R2000BB Service Guide Server System Features System Recovery Jumpers Status LED Diagnostic puen LEYS Ge o ay rt ES et EUR iudi op ig doen us s ep zm pm mm pm em pm mm mm pm mm mm mm pm zm pm mm pm DSR aol H NICA NICS NIC2 NC Default DCD RMM4 o m awu G D Riser Slot 2 Tu 7 iser Riser Slot_1 A RMM4 USB Type NIC d 1 LP euse ssp E ry Force Gr Storage EE mp d Upgrade Update L VO Expansion Ke Batte and g s Se im JD Connector E oe gt mm mm mm mm em Se mm ZU PETER WK MUMM e e e en vm d ed tel wm HSBP l C US H M 7 i Serial B E AHCI SATA Qj dam C l integrates H MSATASSD dh WU Bag BMC E i g jf H soso Recovery 2 E Tm B e CT c Chassis L
57. screws 3 and 4 Repeat steps A and B by giving each screw two rotations each time until all screws are loosened 3 Lift the heatsink straight up see letter CH Intel Server System R2000BB Service Guide 29 Hardware Installations and Upgrades Figure 37 Removing Processor Heatsink Installing the Processor Caution Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server For a web link to the list of compatible processor s see Additional Information and Software Caution ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Caution Protective socket cover needs to be removed for proper cooling of the processor failure to remove the cover could result in damage to the system 1 Open the Socket Lever Push down the lever handle on the OPEN Ist side and away from the socket to release it see letter A Repeat the steps to release the lever on the other side see letter B AF005151 Figure 38 Installing Processor Open the Socket Lever 2 Open the Load Plate Press the locking lever slightly to raise the load plate see letter A Open
58. sion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions Advarsel Lithiumbatteri Eksplosionsfare ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandgren Advarsel Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandgren Varning Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Varoitus Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti 1 Locate the battery on the server board 2 Gently press the metal clip as shown to release the battery see letter A 3 Remove the battery from the plastic socket see letter B Intel Server System R2000BB Service Guide 53 Hardware Installations and Upgrades AF005479 Figure 82 Replacing the Backup Battery 4 Dispose of the battery according to local ordinance 5 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket
59. sis accessory parts list for ordering upgrades or spare parts A searchable knowledgebase to search for product information throughout the support site 2 If you are still unable to obtain a solution to your issue send an email to Intel s technical support center using the online form available at http www intel com support feedback htm group server 3 Lastly you can contact an Intel support representative using one of the support phone numbers available at http www intel com support feedback htm groupzserver charges may apply Intel customer support suggests filling out the issue report form available at Intel Server Issue Report Form to better service the issue Intel also offers Channel Program members around the clock 24x7 technical phone support on Intel server boards server chassis server RAID controller cards and Intel Server Management at http www intel com reseller Note You will need to log in to the Reseller site to obtain the 24x7 number Warranty Information To obtain warranty information visit the following Intel web site http www intel com support warranty Intel Server System R2000BB Service Guide 71 Appendix D Intel Server Issue Report Form Appendix D Intel Server Issue Report Form Issue Report Form Rev 3 6 Note Filling out this form completely is required for any escalation Customer Contact Information Customer Support Case Intel Server Board or Sys
60. system to display the Error Manager screen instead of the Main screen It is also possible to cause a boot directly to Setup using an IPMI 2 0 command Get Set System Boot Options For details on that capability see the explanation in the IPMI description If You Cannot Access Setup If you are not able to access the BIOS Setup you might need to restore the BIOS default settings For instructions see Restoring the BIOS Defaults Setup Menus The bottom right portion of the Setup screen provides a list of commands that are used to navigate through the Setup utility These commands are displayed at all times Each Setup menu page contains a number of features Each feature is associated with a value field except those used for informative purposes Each value field contains configurable parameters Depending on the security option chosen and in effect by the password a menu feature s value may or may not be changed If a value cannot be changed its field 1s made inaccessible and appears grayed out Intel Server System R2000BB Service Guide 65 Server Utilities Table 4 BIOS Setup Keyboard Command Bar Key The lt Enter gt key is used to activate submenus when the selected feature 1s a submenu or to display a pick list if a selected option has a value field or to select a subfield for multi valued features like time and date If a pick list is displayed the lt Enter gt key selects the currently highlighted item undoes
61. t 65 berne the BIOS de needs nes eh css nes chere 67 eege 67 R Stonne the BIOS TEE EE 67 Appendix A Technical Reference 1 csscessensensenssensensensenssnssensensenssensensensenssens 68 Power Supply Input EEN 68 Power Supply Output Voltages oir teo eode oae EE gg nee eege 68 System Environmental SpecificatlOFlS deefe Quei oed EAEE nie tin fu ERE 68 Appendix B Regulatory and Compliance Information 70 Appendix C Get tim HON E 71 Warrant EEN 71 Appendix D Intel Server Issue Report Form 72 viii Intel Server System R2000BB Service Guide List of Figures List of Figures Figure 1 Intel Server System R2000BB iii 1 Figure 2 Intel Server System R2000BB Components ne 4 Figure 4 3 5 Hard Drive Bay 12 Drive Configuration VU 4 Figure 5 2 5 Hard Drive Bay 8 Drive Configuration ccceccccsececeeeeeseeeesaeeesaeeeeseeeesaeeesaeees 5 Figure 6 2 5 Hard Drive Bay 16 Drive Configuration VU 5 Figure 7 2 5 Hard Drive Bay 24 Drive Configuration VV 5 Figure 9 Front Pane ODIOPS euh data d amate ecd RNA le ads 5 Figure 9 Back Panel Feature Identification ss 6 Figure 10 Server Board Connector and Component Locations s ssssssessneenssereetreerrrerrrerreee 7 Figure 11 Intel Light Guided Diagnostic LEDs Server Board 8 Foure TZ COMNGUIALIOMN il 11 Figure 13 Optional Peripherals 16x2 5 inch hard drive bays as shown
62. t of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the power cord from the system or wall outlet The power supply can be replaced if it fails To replace the power supply follow these steps 1 Do one of the following Ifa filler panel is installed use the finger hole to remove the filler panel see letter A Finger Hole e AFOOBOGO Figure 74 Removing the filler panel Ifa power supply is installed push the green latch in the direction shown while pulling out of the system by the handle Intel Server System R2000BB Service Guide 49 Hardware Installations and Upgrades AFOO5074 the power supply module ing Remov Figure 75 2 Do one of the following Intel Server System R2000BB Service Guide as z 3 Kai st ER E E e c e E a 5 D 72 be V S e en c E op E keet E E d 5 s E D E 5 of E Insert the power supply module into the power supply cage and push all the way until it clicks into place see letter B If no power supply is to be installed install the filler panel into the power supply cage 50 Hardware Installations and Upgrades Installing and Removing the Server Board Removing the Server Board Remove the air duct from the server board l 2 Disconnect all cables from the server board AF005059 Figure 78 Removing the Air Duct S
63. tem Example S2400BB R2000BB Server Chassis Example P4000M If third party chassis used indicate make and model Base Board Information some information maybe found by accessing BIOS amp going through the Server Management menu gt System Information Baseboard PBA TA AA Example 123456 789 can be found on the white sticker label on the baseboard System BIOS Version Intel Remote Management Module Firmware Version if applicable BMC Version FRU SDR Version Has the latest BIOS been tried Yes No Has the latest BMC been tried Yes No Has the latest RMM Firmware been tried Yes No Has the latest FRU SDR been tried Yes No 72 Intel Server System R2000BB Service Guide Appendix D Intel Server Issue Report Form Processor information Thermal Solution Thermal solution Heat sink examples 1U Passive w air ducting and so on Part Number DRAM Part Number On Intel tested list Add in adapters Example NICs Management Adapters Serial Expansion Cards PCI Express Adapters RAID Controllers SCSI Controllers and so on Intel Server System R2000BB Service Guide 73 Appendix D Intel Server Issue Report Form 74 Storage Devices Example SCSI SATA SAS USB Tape and so on Operating System Information Example RedHat Enterprise Linux Microsoft Windows Server 2003 Service pack 1 OEM CD Manufacturer Version Language version English Arabi
64. the load plate all the way see letter B 30 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades AF005152 AF005153 Figure 39 Installing Processor Open the Load Plate 3 Install the Processor Take the processor out of the box and remove the protective shipping cover Orient the processor with the socket so that the orientation notches on the processor align with the two orientation posts on the socket see letter A Orientation Notches Orientation Posts AFOOS154 Figure 40 Installing Processor Install the Processor Note The underside of the processor has components that may damage the socket pins if installed improperly Processor must align correctly with the socket opening before installation DO NOT DROP processor into socket 4 Press the protective cover to remove it from the load plate Close the Load Plate and Socket Lever Intel Server System R2000BB Service Guide 31 Hardware Installations and Upgrades Save the protective AF005155 Figure 41 Installing Processor Remove the Cover 5 Close the Load Plate all the way as shown AF005155 Figure 42 Installing Processor Close the Load Plate 6 With your finger push down on the load plate lever as shown Close the socket lever and ensure that the load plate tab engages under the socket lever when fully closed see letter B AF005157 Figure 43 Installing Processor Latc
65. tter AT 2 Holding the DIMM by the edges remove it from its anti static package Position the DIMM above the socket Align the notch on the bottom edge of the DIMM with the key in the DIMM socket see letter B Intel Server System R2000BB Service Guide 33 Hardware Installations and Upgrades 3 Insert the bottom edge of the DIMM into the socket see letter C When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place see letter D Make sure the clips are firmly in place see letter E Figure 45 Installing Memory Removing Memory 1 Locate the DIMM sockets Gently spread the retaining clips at each end of the socket The DIMM lifts from the socket 2 Holding the DIMM by the edges lift 1t from the socket and store it in an anti static package Installing a Hot swap Hard Disk Drive Caution If you don t install all drives empty drive bays must be occupied by carriers with plastic drive blank provided to maintain proper system cooling Installing a Hard Disk Drive into 3 5 Hard Drive Carrier 1 Remove the drive carrier by pressing the green button and opening the lever see letter A Slide the carrier out see letter B Figure 46 Installing Hard Disk Drive Removing 3 5 HDD carrier 34 Intel Server System R2000BB Service Guide Hardware Installations and Upgrades 2 Remove the four screws securing the HDD interface bracket and remove th
66. u will find a list of the server system features and figures of the system and components to help you identify your system components and their locations Chapter 2 provides instructions on adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the fan power supply and front panel board among other components Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes information for navigating through the BIOS Setup screens performing a BIOS update and resetting the password or BIOS defaults The back of this manual provides technical specifications regulatory information LED Decoder getting help information and Intel Server Issue Report Form Additional Information and Software For additional information about this family of products or any of their supported accessories refer to the following resources available at http www intel com support Table 1 Server System References For this information or software Use this Document or Software For in depth technical information about this product Intel Server System R2000BB Product Family Technical Product Specification Intel Server Board S2400BB Technical Product Specification For a quick guide of how to assemble the server system and Intel Server System R2000BB Product Family Quick install c
67. y 24 Drive Configuration Front Panel System ID Button Hu LED F System Status LED 8 NMI Buon recessed tol required runs G Power Bunion wntgrated LED c wciawiytm Had Deve Activ LED Pp fes ame NIC AA LED Figure 8 Front Panel Options Intel Server System R2000BB Service Guide 5 Server System Features Back Panel Serial Port B option Add in Card Slots So em el V Fam mu ak qe d MM d Fam m dh A 5 Fi Lee ee 8 WE Om P pam s a d deeg d US m d i L H i 1l a T NIC 2 NIC4 Serial Intel RMM4 Intel O 2 Power 1 Power PortA NIC Port Bay Module Bay Supply Supply Module Module option option Network Figure 9 Back Panel Feature Identification 6 Intel Server System R2000BB Service Guide Server System Features Server Board Components This section helps you identify the components and connectors on the server board ng Diagnostic ID LED eo Serial A NIC4 NIC3 NIC2 NIC1 me a amp DEE HABE O us RMM4 Lite Riser Slot_2 RMM el iL USB Type A Riser Slot_1 LP eUSB 55D OCO F C600 Upgd i Key I O Expansion BMC Force Update Module Jumper ez Connector E Serial B AHCI SATA 0 I see c MSATA SSD Lus FH BIOS Recovery Jumper mi FH Password Clear Jumper TR ME Force Update J Chassis Intrusion 7 A SCU1 ault Setting Jumper

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