AVerMedia SF2012H-C surveillance camera
Contents
1. TER m Pg Camera3 E V Enable Pil Camera 4 E Camera Hg Camera 5 EE Camera Camera 6 gi Diepiay Camera 7 1 Ew g 3 Camera 8 D Camera 9 Description b Camera 10 m Hl Camera 11 Camera Information A Group Protocol AVer m Ki Default group Model SF2012H B IP Port 10 100 102 52 80 IP Camera Setup Video Format H264 1 Object Counting Detail n RD Lee ag Cmm GE Detail E Use IPCAM motion detection 5 Select IP Camera item Remote DVR 6 Key in IP Camera s ID and Password default is admin admin and click Auto Search to find camera IP Camera Information Auto Search F W V1 0 28 Protocol AVer SF2012H B Video Format uto Channel IP Camera Site 10 100 102 52 URL http 7 Authentication ID admin Password 7 Search Result window click it the camera model that user has purchased Please ignore ONVIF connection item the camera is in red text that is configurable User can double click on the camera is in red text and configure the IP camera s setting even the IP camera is not in the same IP segm2. 2 20 57 Preface The SF2012H C is a compact cube camera for indoor use with two way audio communication It has the added security of a Micro SD based local backup capacity ensuring that images of events also save locally when the alarm is triggered or the network is down This compact camera offers HD720p resolution at 30fps and advanced features including intelligent motion detection and privacy masking The 2 megapixel H 264 SF2012H C camera can truly provide your system with high quality discreet indoor surveillance coverage Product Specifications 2M pixel CMOS sensor Power over Ethernet PoE H 264 MJPEG MPEG 4 3GPP Only compression formats SD SDHC card backup 2 way audio 3GPP mobile phone PDA support SDK for software integration Free bundled recording software 720P Real time Triple Streaming Specifications Hardware CPU ARM 9 32 bit RISC RAM 256MB Flash 16MB Image sensor 1 3 2 CMOS 2 megapixels 1 5 lux F2 0 4 3mm F2 0 Built in MIC Sensitivity Lens Type Audio in Audio Out Power DC 12V Dimensions WxHxD 94 3 x 59 1 x 45 2 mm Network Ethernet 10 100 Base T Network Protocol HTTP TCP IP UDP SMTP FTP PPPoE DHCP DDNS NTP UPnP 3GPP RTSP RTP RTCP Multi casting System 1600x1200 1280x1024 1280x960 1280x720 Video Resolution 800x600 640x480 320x240 176x144 CMOS setting Brightness Contrast Saturation Exposure Sh
3. vio33 2012 03 27 09 46 47 CST Networking Info Displays network information of the IP camera Product Info Assigns a name to the IP camera and the name shows on the IP Installer Also displays the related information of the IP camera Mark Status Bar to display the Server Name of IP camera on preview interface Network Configuration Configuration 1 Ete E 1 Real IP 4 PPPOE Artus 1 Real ADSL Modem 2 PPPoE Internet Access ADSL or Cable Modem IP address More than one real IP IP camera and PC connect to the internet For fixed real IP set up the IP into IP camera PC For dynamic start PPPoE Configuration 2 EA or Virtual IP oj EE p LLL ADSL Modem Virtual IP Internet Access ADSL or Cable Modem IP address one real IP IP camera and PC connect to the internet Device needed IP sharing 00009 Use virtual IP set up port forwarding in IP sharing Please refer to Network Setting Other 1 gt UPnP Port Forwarding Factory Default 1 To recover the default IP address and password please follow the following steps 2 Remove power and press and hold the button in the back of IP camera Ee n Power on the camera Don t release the button during the system booting It will take around 30 seconds to boot the camera Release the button when camera f
4. System General User Management Network Setting Video Stream Audio SD Card Event 2 Status Information White Balance Red Gain Video Orientation Flip Mirror BLC on O oF Brightness Sharpness 02 07 a FW Version L 2 Logout B White Balance Adjust white balance value Video Orientation To Flip or Mirror the video on screen B BLC The IP camera supports Back Light Compensation Yes is turn and No is turn off the BLC function B Adjust Brightness Contrast Hue Saturation to get clear video System gt gt Click Default button will back to factory default setting ris Preview OSD Advanced System i Ld P 4 User Management Network Setting Video Stream Audio SD Card Event Status Information UE Login IP 60 248 78 242 2 Logout B Night Mode select the setting of night mode System gt Image gt Privacy Mask For the security purpose there are three areas can be setup for privacy mask Click Area Area 1 Area 2 Area 3 button first and drag a area on the image screen Then click Save button to save the setting System Generel User Management Network Seting Image Video Stream 50 Event Status Information Language English v Pre
5. OR CURAR MeV Des DEM Ra lv Opa DRE URN PEDE 38 SYSTEM VIDEO STREAM STREAMS SD 40 SYSTEMS VIDEO OTHEAMS STREAMS SE Ecko UR RERO rs EDU tase 42 OY OEM es DIO 43 SYSTEMS rA 44 EVENT gt ARRANGEMENT gt IMOTION cssccccsssserccsesserecssasserscssausersessausetscssausersessensensensansers 45 EVENT gt ARRANGEMENT gt PREFERENCE 46 EVENT S SCHED UE Drbmuls 47 48 STATUS INFORMATION 49 NETWORK 50 FACTORY DEFAULT 2 a 52 TROUBLESHOOTING 53 APPENDIX eR aT mere 54 NOTICE CLASS B cccsccessesecsessesecsesscsssscsatsesscsatsesscsassesacsassesaceatscsacsassesacsassesareaeseees 55 ead itp 55 NOT elle 55 WARNING 22i e Cae 55 LIMITED WARRANTY 56 GOVERNING LAW AND YOUR RIGHTS
6. T System 1 i a 23 Event Arrangement DI DO Status Information Snapshot ves o No Snapshot Interval File Name 192 168 0 5 2 Version 2 Logout Event gt DI DO IP camera supports 1 input 1 output depending on different models When input is triggered it can send the video to some specific mail addresses transmit the video to remote ftp server trigger the relay and save video to local SD SDHC card _AVer 4 Language English Preview Input Setting System g Input 1 Sensor Event Input 1 Action amp mail Outi M amp SOcard Samba Arrangement Subject GPIO In Detected Schedule Interval 10 sec E Based on the schedule Status Information Output Setting Mode Setting OnOff Switch Time Switch Interval 10 sec 192 168 0 5 IFW Version Status Information Click Apply button to save the configuration Language English Preview Networking info System Event Status Information Product info 192 168 0 5 IP Address MAC Address Interface RTSP 1 Path 5 2 Pat Path Server Name Company FW Version _00 0_ 00 22 25 8_ rtsp 192 168 0 5 rtsp 192 168 0 5 v2 _ftsp 192 168 0 5 3g SF2012H C
7. T AVer SF2012H C User Manual 0 Table of Contents PREFACE nei eiie E naL M etii 1 PRODUCT SPECIFICATIONS ioa Coen on eee es 1 PACKAGE CONTENS tle 4 eee 5 MONITOR SETTING 5 HARDWARE INSTALLATION AND I O PIN 510 6 lug ee zi qe T P 7 FINDING IP CAMERA BY USING NXU LITE RECORDING 7 FINDING IP CAMERA BY USING IP 1 10 UsiNG DHCP SERVER ROUTER NETWORK iiisseieivsdseratiacrscaaveeeneswencnesiateinicetsecuviviecenneaaienns 11 USING NON DHCP SERVER ROUTER 12 INSTAEEACTIVEX CONTROL 3 15 USING THE CAMERA BROWSER 2 2 2 0122 17 PREVIEW empero rcr TI 17 cad M nce 19 SYSTEM gt GENERAL gt MAINTENANCE 22 icu ideo 19 To Upgrade the IP Camera Firmware nennen 20 SYSTEM GENERALS D
8. Resolution 640x480 v Quality Standard v Network Setting Image Video Bitrate Audio Video Frame Rate SD Card Event Video Format Status Information RTSP Path iv ex rtsp IP_Adress 8080 v2 192 168 0 5 B Close To close the stream 2 Click Apply to save the configuration System gt Video Stream gt Stream3 Note 3GPP mode suggested setting 176x144 resolution 5 MPEG4 format B 3 Setting Enable or Disable 3GPP Streaming 3GPP Path It s a URL address AVer Language English Preview General Stream 1 Stream 2 Stream 3 System ERAI Stream 3 Setting L Enabled Disabled Resolution 176x144 FPS 5 Formate MPEG4 Goer Mann 3GPP Path 9 Network Setting ex rtsp IP Adress Audio AMR Image Audio SD Card Event Status Information Login iP 192 168 0 5 System gt Audio IP camera supports 2 way audio mono User can send audio from IP camera built in MIC depending on different models to remote site User can also send audio from remote site to IP camera s external speaker Preview System IP Camera to PC Audio Enabled Disabled User Management Network Setting Image Video Stream SD Card Event Status Information 192 158 0 5 a IP camera to PC select Enable to start this function b Inlive video screen click 2 button to start chatting Press again to mute
9. There are 8 resolutions can select 1600x 1200 1280x1024 1280x960 1280x720 800x600 640x480 320x240 176x144 Quality There are 5 levels to adjust Best High Standard Medium and Low The higher the quality is the bigger the file size is Also not good for internet transmitting Video Frame Rate The video refreshing rate per second Video Format H 264 or JPEG RTSP Path It s a URL address Language English v System General Stream 2 Setting BasicMode Advanced Mode Close User Management Resolution 640x480 Network Setting jinsge Quality Standard Video Frame Rate Audio Video Format JPEG SD Card Event RIS Pa oe Status Information E BC 192 168 0 5 2 Logout L B Advanced Mode Click Apply to save the configuration Resolution There are 8 resolutions can select 1600x 1200 1280x1024 1280x960 1280x720 800x600 640x480 320x240 176x144 Quality There are 5 levels to adjust Best High Standard Medium and Low The higher the quality is the bigger the file size is Also not good for internet transmitting Video Bitrate Select the bitrate of video Video Frame Rate The video refreshing rate per second Video Format H 264 or JPEG RTSP Path It s a URL address Aver tangesge English General Stream 1 Streamz Stream 3 System General Stream 2 Setting Basic Mode Advanced Mode Close User Management
10. 192 168 0 222 login by admin 57 18 192 168 0 222 login by admin 57 14 IP camera title changed 57 12 Subnet mask going to 255 255 0 0 57 12 IP address going to 192 168 0 5 56 00 Factory default Syst Logs Status Information ie rai NNN S 54 29 192 168 0 222 login by admin 52 19 192 168 0 222 login by admin 39 58 192 168 0 222 login by admin 37 21 IP camera title changed Login 192 168 0 5 pem IL 2 25 45 192 168 0 222 login by admin 2012 04 02 14 13 22 Network Re connected 2012 04 02 14 07 45 1 Nenwark connection fail 1 Export Settings Upload to save all the configuration settings from the IP camera to computer hard disk 2 Reboot Turn the IP camera off and on again 3 Factory default Set all the configuration settings back to default except the user management and network settings 4 Firmware Upgrade Upgrade the firmware to the latest version To Upgrade the IP Camera Firmware 1 Download the file from Choose File to Upload our website and save it Look in gt Removable Disk 8 in your computer hard disk 2 Click Browse Locate and select the file and click Open ebworl File name web fw image bin d Click Apply Wait till you Fiesoftpe see the massage Firmware Upgrade You may now click the Internet Explorer browser refresh button or press F5 The login page will appear Firmware Upgrade
11. 21 Security Settings Settings Enable Binary and script behaviors Administrator approved Disable Enable Download signed ActiveX controls Disable Enable Prompt Download unsigned ActiveX controls Disable Enable Hil Reset custom settings n p EPA T T Lm Reset to Medium Select a Web content zone to specify its security settings o amp Internet Localintranet Trusted sites Restricted sites Internet 4 This zone contains all Web sites you haven t placed in other zones Security level for this zone Custom Custom settings To change the settings click Custom Level use the recommended settings click Default Level J Security Settings Settings Disable Enable Prompt Download unsigned ActiveX controls Disable Enable Prompt Initialize and script Activex controls not marked as safe Disable Enable Prompt fom Prompt Run Activex and plug ins Administrator approved Reset custom settings Reset to Medium 5 When the following dialogue box appears click Yes Warning A Are you sure you want to change the security settings For this zone Using the IP Camera Browser Interface The admin have the full access to the IP Camera browser interface The menu on the left you ca
12. File With Record File Setting JPEG Files With Record File Setting only with M JPEG compression format Single JPEG Single File with Interval Setting JPEG photo gt Pre Alarm and Post Alarm Setups for video start and end time when motion detected I O or other devices got triggered Note Pre Post Alarm record time is base on record time setting and IP camera built in Ram memory Limited by IP camera built in Ram Memory When information is too much or video quality set too high it will cause recording frame drop or decrease on post alarm recording time B Network Connected When the network is down it will save the video to local SD SDHC card Note This function is only enabled in wire connection B Network IP check When the connection is down it records the video to SD SDHC card Make sure the video recording is continuous To use this function key in the IP address of the PC which has recording software installed Enable the function of Save to SD card then click Apply Note The interval of two video files on SD SDHC card is fixed with 30 seconds Event gt Schedule Schedule After complete the schedule setup the camera data will be recorded according to the schedule setup Snapshot After enable the snapshot function user can select the storage position of snapshot file the Interval time of snapshot and the reserved File Name of snapshot Language English Preview
13. IP Installer 722 Device lists IP Address IP Camera 192 168 001 165 Search Device To Change Device address and Gateway 1 Select the device on the left side 2 Change network parameter on the right side 3 Press Submit button 4 Press Search Device to re search again 5 Double click the device to open it Static DHCP 192 168 1 165 255 255 255 0 192 168 1 254 95 1 95 00 0F 0D 00 21 0F 4 Then please key in the default User name and Password both of which are admin Password Copyright 2011 AVer Information Inc All rights reserved Install ActiveX Control The first time you attempt to view the camera video via Internet Explorer it will ask you to install the ActiveX component If the installation fails please check the security settings for the Internet Explorer browser 1 IE gt Tools gt Internet Options gt Security Tab gt Custom Level gt Security Settings gt Download unsigned ActiveX controls Select Enable or Prompt 2 IE Tools gt Internet Options gt Security Tab gt Custom Level Initialize and script ActiveX controls not marked as safe gt Select Enable or Prompt 1 2 Internet Options IP CAMERA Microsoft Internet Explorer Tt EG General Security Privac Content Connections Programs Advanced Fie Edit view Favorites G 8 Address 481 http 192 168 1
14. SDHC Class 4 16GB Transcend SD class4 16GB Transcend SDHC class4 32GB Transcend SD class4 32GB Transcend SD class6 4GB Transcend SDHC class6 4GB Transcend SD class6 8GB Transcend SDHC class6 8GB Transcend SD class6 16GB Transcend SDHC class6 16GB Transcend SDHC class10 4GB Transcend SDHC class10 8GB Transcend SDHC class10 16GB SanDisk SDHC 4 4GB SanDisk SDHC 4 8GB SanDisk SDHC class4 16GB SanDisk SDHC SanDisk SDHC class4 32GB SanDisk SDHC Class 4 32GB B SF2012H SF2012H D SF2012H B SDHC SD card SF2012H DV SF2012 C microSDHC SD card For SF2012H B the SD card must be installed at factory side Users are not allowed to install cards by themselves Otherwise it will be out of warranty FCC NOTICE Class B This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Federal Communications Commission Statement NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accorda
15. SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR IN CONNECTION WITH THIS LIMITED WARRANTY OR THE USE OR PERFORMANCE OF ANY PRODUCT WHETHER BASED ON CONTRACT OR TORT INCLUDING NEGLIGENCE OR ANY OTHER LEGAL THEORY EVEN IF AVER HAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AVER S TOTAL AGGREGATE LIABILITY FOR DAMAGES OF ANY NATURE REGARDLESS OF FORM OF ACTION SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO AVER FOR THE SPECIFIC PRODUCT UPON WHICH LIABILITY IS BASED Governing Law and Your Rights This warranty gives you specific legal rights You may also have other rights granted under state law These rights vary from state to state
16. to find IP Camera Finding IP Camera by using NXU Lite recording software Finding IP Camera by using IP installer Finding IP Camera by using NXU Lite recording software 1 The NXU Lite software is in the attached software CD Before launching it please install the software first During the installing process users will be required to input a User name and Password for login NXU Lite system Users can define the User name and Password as wishes Please refer to NXU Lite user manual for detailed installation instruction 2 To run the application double click on your PC desktop or click Start gt Programs gt DVR gt NXU Lite For security purpose some of the features would require you to enter User name and Password before it can be accessed When the Authorization dialog box appears key in your User ID and Password If this is the first time enter the one you have registered when installing the software Please enter your user ID and password User ID Click it to call out virtual Password keyboard 3 Click Setup button camera 1 EE Ea H emag g 1 Ll TL i TTRI I T TEM R 3 3 an lt camera 5 a 4 1 hd 9 a 1 a x yar SS by EA camera 13 X camera 14 E ay F ES af
17. trigger event English Preview SRRI N Preference System Event Arrangement Schedule DI DO Status Information Enabled Enabled Enabled Sensitivity Sensitivity 15 w Sensitivity 5 Area 1 Area 2 Area 3 Area 1 E mail 8 Outi 18 Samba Area 2 E mail 8 18 Outi 18 Samba Area 3 E mail Bard Outi Wi Samba Subject IP Camera Warning Bandvadth 2 Logout tanguage 4 Preview Preference System Event Arrangement Schedule DI DO Status Information X Enabled Enabled Area 3 Area 1 E mail li FTP Mi Outi 18 Samba Enabled Area 2 E mail Outi 18 Samba 3 E mail i Outi W Samba Subject IP Camera Warning i92 168 0 5 Interval 10 sec v IM Based on the schedule Event gt Arrangement gt Preference AVer _tanguage English Preference Preview System Event Schedule DI DO Status Information Record File File Format AVI File with Record Time Setting Pre Alarm Network Connected Dis connected Save to SD card Network IP Check IP Check Enabled Disabled IP Check ll Save to SD card B Record File gt File Format IP camera allows 3 different types of recording file to change its record size When motion alarm is triggered there are 3 different types of record mode AVI
18. yes O No Bandwidth FW Version Logout 192 168 0 7 System gt Image Admin and operator levels can adjust the Image setting There are 5 tabs OSD Preference Exposure Advanced and Privacy Mask System gt Image gt OSD In OSD tab you can enable disable overlaying time stamp and text title After completing the setting click Save to apply the new setting and Cancel to keep the new setting Time Stamp Mark Enable check box and select a position where date and time stamp text to display on video screen Customize Title Click Enabled can adjust the OSD contents which are including Size and Alpha of text Eh rex Preference Advanced Privacy Mask System General ae a iL User Management Network Setting 1 Video Stream Audio SD Card Event E O Time Stamp Top Left E Enabled Customize Title Enabled Disabled Status Information _OSD_Display 0 20 digits v Alpha 100 wv WENGE 192 168 0 5 Apply System gt Image gt Preference In Preference tab you can tune the IP camera white balance display color or black amp white set the flicker frequency change the video orientation and adjust the brightness and contrast After completing the setting click Save to apply the new setting and Cancel to keep the new setting Aver _ Preview Ei lp
19. ATE amp TIME 21 SYSTEM gt USER MANAGEMENT 22 SYSTEM USER MANAGEMENT gt ACCOUNT 22 SYSTEMS NETWORK SETTINGS SETTING sais aedi 23 SYSTEM gt NETWORK SETTING gt SEVER cccecececcececececcauacetecccuauscstecevatsteneneauststenectansusneneanars 24 SYSTEM gt NETWORK SETTINGSDDNS aikido ee ee ee ih eee ees 25 SYSTEM gt NETWORK SETTING 27 SYSTEM gt NETWORK SETTING gt OTHER 2 29 SYSTEM S 33 SYSTEM IMAGES OS onere mtu esu ated 33 gt cw Pu Ra 34 SYSTEM gt IMAGE gt ADVANCED bate opidi ca 35 SYSTEM gt MAGE gt PRIVACY MASK be 36 SYSTEM gt CU Su 37 SYSTEM VIDEO uri ex
20. Click button to turn on or off the speaker of PC Language English vi 2012 23 13 32 02 Size 1600x1200 FPS 15 afar 8 2086 Note The Audio will not be smooth when enable SD SDHC card recording function simultaneously 43 System gt SD Card English v Preview m E SD Card documents No SD card System General User Management SD Card Control Network Setting Image Video Stream Click the following button to format SD Card Format WARNING All File will be deleted Audio Format Event Status Information 192 168 0 5 FW Version 2 Logout Please insert micro SD SDHC card before using it Make sure pushing micro SD SDHC card into the slot completely Note The use of the micro SD SDHC card will affect the operation of the IP camera slightly such as affecting the frame rate of the video Micro SD card slot 4 7 S N O2P7CT20224006 Made in T Event gt Arrangement gt Motion Motion Detection camera allows 3 areas motion detection When motion is triggered it can send the video to some specific mail addresses transmit the video to remote ftp server trigger the relay and save video to local SD SDHC card To set up the motion area 1 click Area 1 button Using mouse to drag and draw the area The same operation for area 2 and The higher the sensitivity value is the more sensitive to
21. Event RTSP Path MyMultiCast exirtsp IP_Adress MyMultiCast Status Information risp 7192 168 0 7 M yMiultit Playback Audio Video Playlist Took Help Network Protocol Protocol Address 192 168 0 7 MyMultiCest Options Allow timeshifting 19216807 100 00000000 C Show more options Notice If received image is from the required IP camera please adjust the value Change either IP Address or Port number AVer tanguage English Preview Setting DDNS Other 1 00 System General xz User Management 6000 C Image icast Streaming2 Address 254569 Video Stream Multicast Streaming2 234 5 6 79 Audis Port 50 Card TIL Event Status Information 12226507 Logout b If the Multicast stream you use doesn t support RTSP Keepalive please select NO Preview Setting Server System HTTP Port General User Management UPnP Support UPnP Port Forwarding Image External HTTP Port Video Stream External RTSP Port Audio SD Gard Rtsp Server Status Information RTP Start Port 5000 1024 9997 RTP End port 9000 1027 100001 ONVIF 102 vii Disabled Security yes O No Event RTSP Port RTSP Keepalive
22. MT4 08 00 s Enable Daylight Saving Video Stream Day of Week Time Month Week Event Setting Method NP Status Information NTP Server pool ntp org MM Synchronize with PC s time EE 2012 4 2 15 57 41 anua 2012 4 2 15 54 58 The date and time remain the same 4 Setting Method Select the date amp time settings method Sync with current PC Obtain the date and time setting on the current login computer Sync with NTP Server Obtain the date and time setting from NTP server In the drop down list select the NTP host name Manual Manually set the date and time Click Done to close the date and time interface System gt User Management In this section only admin level is authorized to create delete and edit the account in Account tab and configure the client connection setting in Connection tab System gt User Management gt Account IP camera supports two different user accounts Administrator Admin and Guest User Language English v Preview Anonymous Login System d 9 Username Password Network Setting Confirm Image Video Stream Audio SD Card User List Username User Group Remove Event Status Information Administrator Remove User Type Access Rights Admin Can access all the configuration pages Guest User Can only access the preview and status information pages Ano
23. OK 5 Import Download to replace the current settings with the configuration settings file from the computer hard disk to IP camera 6 System log Display the IP camera system event log System gt General gt Date amp Time In the Date amp Time tab the administrator can set and update the system s date and time After filling in the correct settings click Apply to apply the new settings _AVer Language English v Date amp Time Preview 2012 4 2 15 56 38 Time Zone GMT 08 00 1 User Management Date Format yy mm dd mm dd yy dd mm yy 2 Network Setting 7 GMT 08 00 3 Enable Daylight Saving System Image Video Stream Audio Setting Method SD Card NTP Server pool ntp org _ Synchronize with PC s time Date 2012 4 2 le Manual 2012 4 2 ME 15 54 58 ELEGA 192 168 0 5 The date and time remain the same _ FW Version Logout 1 Current Date amp Time Display the current date and time 2 Date Format Select the date display format 3 Time Zone Set the local time zone Check the box next to Enable Daylight Saving to enable and setup the start date and end date for daylight saving time System 2012 4 2 15 57 18 Time Zone GMT 08 00 Date Format yy mm dd mm dd yy dd mm yy Time Zone G
24. ally Description Use the following DNS server addresses Transmission Control Protocol Internet Protocol The default DEC server 192 1 1 wide area network protocol that provides communication across diverse interconnected networks Alterriate DNS server 158 95 192 EC Show icon in notification area when connected IP camera IP addresses IP Installer V2 2 Device lists PY SF2012H C 53 PY SF2012H C 55 5 2012 54 SF2012H C 65 SF2012H C 64 PV SF2012H C 63 PV SF2012H C 59 PV SF2012H C 56 PV SF2012H C 61 PV SF2012H C 51 PV SF2012H C 58 PV SF2012H C 60 PV SF2012H C 57 IP Address 192 168 201 053 192 168 201 055 192 168 201 054 192 168 201 065 192 168 201 064 192 168 201 063 192 168 201 059 192 168 201 056 192 168 201 061 192 168 201 051 192 168 201 058 192 168 201 060 192 168 201 057 Search Device Static DHCP 5 2012 55 00 0D 2353 79 To Change Device Name IP address and Gateway 1 Select the device on the left side 2 Change network parameter on the right side 3 Press Submit button 4 Press ISearch Devicel to re search again 5 Double click the device to open it Exit 3 Aquick way to access remote monitoring is to left click the mouse twice a selected IP camera in Device lists in IP Installer Upon doing so the Internet Explorer browser should open
25. ame Password and re enter Password in Confirm Password for the ADSL connection And then click Apply to save the configuration 23 System gt Network Setting gt Sever Used to send out the video via Email or FTP or to save on NAS Language English v System General User Management EE y Video Stream Audio 1228 Event Status Information path NAS Settings Location et Workgroup Cr ate the folder Yes v FW Version Mail Setting Used to send out the video via Email a Login Method Click drop down list to select the method to login Email server Account or Anonymous b Enter necessary information in Bcc Mail Sender Email Address Recipient Email Address Mail Server Mail Server Port Account Name and Password columns c Click Apply to save the configuration FTP Setting Used to send out the video to FTP server a Enter necessary information in FTP Server Account Name Password and Path columns b Port Select the FTP server port If the user wants to create a new folder on the FTP server to save the video file select Yes under the Create the folder Mode Select the FTP transmission mode Click Apply to save the configuration NAS Settings Used to send out the video to NAS server a Enter necessary information in Location Workgroup Account and Password columns b Ifthe user wants to
26. another IP camera to the network the default IP address of the current one must be changed to avoid conflict Please make sure the Subnet of the PC s IP address and the IP camera s IP address are the same Example The same Subnet IP camera IP address 192 168 1 200 PC IP address 192 168 1 100 Different Subnets IP camera IP address 192 168 2 200 PC IP address 192 168 1 100 To Change PC IP Address Control Panel gt Network Connections gt Local Area Connection Properties gt Internet Protocol TCP IP gt Properties Please make sure your IP camera and PC have the same Subnet If not please change IP camera subnet or PC IP subnet accordingly PC s IP address 4 Local Area Connection Properties 22 E3 internet Protocol TCP IP Properties General Authentication Advanced General Connect using You can get IP settings assigned automatically if your network supports this capability Otherwise pou need to ask your network administrator for the appropriate IP settings Realtek RTL8139 Family PCI Fast Ethernet NIC This connection uses the following items Use the following IP address vi IE Client for Microsoft Networks IP address 192 168 1 100 File and Printer Sharing for Microsoft Networks Subnet mask 255 255 255 t 3 Intemet Protocol TCPAP Default gateway 182 168 1 254 Uninstall Properties Obtain DNS server address automatic
27. are responsible for all claims damages settlements expenses and attorneys fees with respect to claims made against You as a result of Your use or misuse of the Product This warranty applies only if the Product is installed operated maintained and used in accordance with AVer specifications Specifically the warranties do not extend to any failure caused by i accident unusual physical electrical or electromagnetic stress neglect or misuse ii fluctuations in electrical power beyond AVer specifications iii use of the Product with any accessories or options not furnished by AVer or its authorized agents or iv installation alteration or repair of the Product by anyone other than AVer or its authorized agents Disclaimer of Warranty EXCEPT AS EXPRESSLY PROVIDED OTHERWISE HEREIN AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AVER DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO THE PRODUCT WHETHER EXPRESS IMPLIED STATUTORY OR OTHERWISE INCLUDING WITHOUT LIMITATION SATISFACTORY QUALITY COURSE OF DEALING TRADE USAGE OR PRACTICE OR THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS Limitation of Liability IN NO EVENT SHALL AVER BE LIABLE FOR INDIRECT INCIDENTAL SPECIAL EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS DATA REVENUE PRODUCTION OR USE BUSINESS INTERRUPTION OR PROCUREMENT OF
28. arpness BLC AGC Night Mode Flip Mirror Outdoor Indoor Micro SD SDHC Card management Web browsing requirement OS Windows XP 32 bit 7 32 64 bit Microsoft IE 6 0 or above 32 bit only Intel Dual Core 1 66GHz RAM 1024MB Graphics Card 128MB Intel C 2 8G RAM 512MB Graphics Card 64MB Package contents 79093 SF2012H C Ethernet Power Adaptor DC 12V 1A CD User s Manual and Quick Guide included Product Installation Monitor Setting 1 Right click on the desktop Select Properties Arrange Icons Refresh Paste Shortcut Save As Scheme Graphics Options Display Modes Mew Properties 2 Change Color quality to Highest 32 bit Display Properties Themes Desktop Screen Saver Appearance Settings Display Flug and Play Monitor on Intel R 829156753 Vv 7310GL Express Chipset Family Sereen resolution Color qualit Less TE More Highest 32 bit 1024 by 768 pixels NN Troubleshoot Hardware Installation and I O Pin Assignment 1 Connect power adapter 2 Connect IP Camera to PC or network with Ethernet cable ES ILED indicator Connect Ethernet cable Connect Power adapter 3 Setupthe network configurations according to the network environment For further explanation please refer to Network Configuration for IP Camera IP Assignment There are two ways
29. create a new folder on the NAS server to save the video file select Yes under the Create the folder c Click Apply to save the configuration NAS Settings Location 192 168 107 171 AVerNAS Workgroup AVerGroup Create the folder Account Name AVerMember Password eeeeeseese System gt Network Setting gt DDNS The IP camera supports DDNS Dynamic DNS service AVer ji Language English v Preview Setting Server Other 1 Other 2 System E Service Provider www no ip org v General User Management Domain Name AVer_IPCAM no ip org Account Name _AVer_IPCAM aver com Image Video Stream Password SD Card Enabled DDNS Event Status Information Status http AVer_IPCAM no p org 192 168 0 7 Version 2 Logout Select Enabled DDNS to enable DDNS function b Enter the Domain Name Account Name and Password that the user has registered on the DDNS service provider in the appropriate columns Enter the IP refreshing time period in the Schedule Update column Click Apply to save the configuration Note If you set up schedule update to occur too frequently the IP may be blocked In general performing schedule update once a day 1440 minutes is recommended Status Common warning message Updating Failed 1 Please check your DNS setting Failed 2 Failed 3 Failed 6 receiving data failure Pl
30. ease check your internet connection Please check your internet connection Warning message from different service provider Server Provider dyndns org Failed 4 Please check the Dyndns org Error The system parameter given is not valid Error No user agent was specified Error The username and password pair do not match a real user Error An option available only to credited users was specified Error Not in the form hostname domain org or domain com Error The hostname specified does not exist Error Not under the username specified Error Too many or no hosts specified in an update Error The hostname specified is blocked for update abuse Error DNS error encountered Error DNS Server Error Conditions Server Provider ddns camddns com TW Failed 5 The name has already been registered Server provider ddns ipddn com HK Failed 5 The name has already been registered Server provider www 3322 org Failed 4 Please check the www 3322 org System gt Network Setting gt Other 1 Preview System General User Management Image Video Stream Audio 50 Event Status Information Language English ji Setting Port UPnP Support O Yes No UPnP Port Forwarding yes No External HTTP Port External RTSP Port Rtsp Server RTSP Port RTP End port 9000 1027 10000 ONVIF 102 O viol Disabled Security yes e No RTSP Ke
31. ement Resolution 1280x1024 v Network Setting Image Quality Standard Video Frame Rate 15 FPS v Audio SD Card RTSP Path 2 Status Information 192 168 0 5 IFW Version B Advanced Mode Click Apply to save the configuration Resolution There are 8 resolutions can be chosen 1600x 1200 1280x1024 1280x960 1280x720 800x600 640x480 320x240 176x144 Rate Control There are CBR Constant Bit Rate and VBR Variable Bit Rate to use v CBR 32Kbps 8Mbps the higher the CBR is the better the video quality is V VBR 1 Low 10 High Compression rate the higher the compression rate the better the picture quality is vise versa The balance between VBR and network bandwidth will affect picture quality Please carefully select the VBR rate to avoid picture breaking up or lagging Video Frame Rate The video refreshing rate per second GOP Size It means Group of Pictures 38 Video Format H 264 or JPEG RTSP Path It s a URL address Preview System General User Management Network Setting Image Audio SD Card Event Status Information 5 Stream 1 Setting Mode Advanced Mode Resolution 1600x1200 Rate Control car Video Bitrate Video Frame Rate GOP Size Video Format RTSP Path Language English System gt Video Stream gt Stream2 Basic Mode Click Apply to save the configuration Resolution
32. ent Press to back to previous screen and press Connect to start live view Double click the IP camera mode that user has purchased ex Item Protocol Model SF2012H B SF2012H DV 1 AVer SF2012H B 2 168 100 2 2 ONVIF SF2012H B http 192 168 100 2 80 onvif device ser Search Result Please ignore ONVIF protocol selection NXU Lite doesn t support ONVIF connection Cancel Finding IP Camera by using IP installer Use the software IP Installer to assign the IP address of the IP camera The software is in the attached software CD IP installer supports two languages B JIPinstallerCht exe Traditional Chinese version B IPinstallerEng exe English version There are 3 kinds of IP configuration Fixed IP Public IP or Virtual IP DHCP Dynamic IP DHCP server router network automatically assigns IP addresses to devices You can use the IP Installer software in the CD to search for the IP camera s in the network B Dial up PPPoE Execute IP Installer For Windows SP2 users the following message box may appear Please click Unblock Windows Security Alert help protect your computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program Q Name IPinstaller V2 1 Network Device Scan Publisher Unknown Keep Blocking Unblock Ask Me Later Windows Firewall has bloc
33. epalive yes No 192 168 0 5 2 Logout User may need to assign different port to avoid conflict when setting up IP assignment Click Apply to save the configuration HTTP Port setup web page connecting port and video transmitting port Default 80 UPnP Support This camera supports UPnP if this service is enabled on your computer the camera will automatically be detected and a new icon will be added to My Network Places Note UPnP must be enabled on your PC Please follow the procedure to activate UPnP Open the Control Panel from the Start Menu Select Add Remove Programs Select Add Remove Windows Components and open Networking Services section Click Details and select UPnP to setup the service The IP device icon will be added to My Network Places QU de e qr em User may double click the IP device icon to access IE browser UPnP Port Forwarding If the IP camera is set up behind the firewall please select YES to enable it B RTSP Server Enable disable RTSP function The Real Time Streaming Protocol RTSP is a network control protocol designed for use in entertainment and communications systems to control streaming media servers RTSP Port setup port for RTSP transmitting Default 554 RTP Start and End Port in RTSP mode you may use TCP and UDP for connecting TCP connection uses RTSP Port 554 UDP connection uses RTP Start and End Port ONVIF User can enable ONVIF
34. inishes proceed p ON aes e Re login the camera using the default IP 192 168 1 200 and user name admin password admin Troubleshooting Here are some useful tips on how to solve some common problems Problem Solution forgot the account and password for SF2012H C How can go back to default setting can t find a way to force day mode and night mode Is this possible and how What is the night mode setting does under camera setting page with option to choose frame rate Any way to check the shutter speed and settings recorded video file in H 264 file format but failed to playback on Media Player V 9 Please refer to the manual of VI Factory Default setting description We don t provide this function due to the limitation of hardware Night mode means slow shutter and you increase the shutter to make the object more bright However the weakness is that the frame rate would be reduced Default Windows Media Player doesn t have H 264 decoder so that you can t playback the file successfully Please install K Lite program in advance or install KMPlayer or VLC program to playback the video file You can search those free program on Internet Appendix SF2012H C is compliant with Micro SD SDHC card and to ensure recording quality and please use memory cards over 2G and Class 4 above Max 32G Micro SD SDHC 50 50 Transcend SDHC 4 16GB Transcend
35. ion Cle W Program Guide Messages Plugins and extensions 55 Preferences Ctrl P Step 2 2 Select Demuxers and RTP RTSP 5 Preferences x RTP RTSP SDP demuxer using Live555 3 Select force multicast RTP Use RTP over RTSP via TRSP Client port Tunnel RTSP and RTP over HTTP HTTP tunnel port Caching value mz C Kasenna RTSP dialect Raw Video WMServer RTSP dialect Subtitles C 1 RTSP user name es Stream filters RTSP password H Subtitles codecs Video codecs Reset Preferences Step 3 Select Media open network stream c media player Media Flayback Audio Video Tools View Open File Cro Advanced Open File Open Folder Ctrl F Open Disc ZE Open Network Stream Open Capture Device Open Location from clipboard Cul v Recent Media Playlist to File Coty Convert Save Ch E Streaming Quit Chto Step 4 Input rtsp IPCAM Address RTSP Path The URL address should be the same as the RTSP path in Video Stream System gt Video Stream Language English PE General Stream Stream 2 Stream 3 System General Stream 1 Setting BasicMode Advanced Mode User Management Resolution Network Setting Quality Video Frame Rate Audio Video Format SD Card
36. ked this program from accepting connections from the Internet or a network If you recognize the program or trust the publisher you can unblock it When should unblock a program IP Installer configuration IP Installer Y2 2 Device lists ic Address Static DHCP 192 168 001 200 IP anera IP 192 1 Netmask 255 255 Gateway 192 168 DNS 1 168 95 DNS 2 168 Porti MAC 00 0F 0D 20 08 5 Search Device To Change Device Name IP address and Gateway 1 Select the device on the left side 2 Change network parameter on the right side 3 Press Submit button 4 Press Search Device to re search again 5 Double click the device to open it Exit 1 IP Installer will search all IP cameras connected on the LAN The user can click Search Device to search again 2 Click one of the IP cameras listed on the left side The network configuration for this IP camera will show on the right side You may change the name of the IP camera to your preference eg Office warehouse in Name on the right side Using DHCP Server Router Network To use DHCP please check DHCP and click Submit then click OK It will apply the change and reboot the Device IPinstatler x Rebooting Please wait Using NON DHCP Server Router Network In Non DHCP server router network the static IP address must be assigned to the device each time when adding
37. l screen mode 13 Stream Switch to view the video stream type The IP camera can send multiple video streams of up to 3 types To change the video stream setting go to System gt Video Stream Notes When streaming 2 setting in Video Setting is closed there won t have other stream option 14 Direction Controller Move the position of the view point while in zoom mode User has to zoom in first System gt General In this section only admin level is authorized to configure the IP camera system maintenance and the date and time settings System gt General gt Maintenance In the Maintenance tab the administrator can check the system event log upgrade the system firmware reset the configuration settings without having to change the user management and network settings reboot and restore all back to factory default settings AVer Language Enin _ Preview System User Management Reboot Click following button to reboot the device 2 Export Settings Click the following button to export all configuration settings to a file Network Setting Factory Default Values following button to reset all configuration settings to their default 3 4 import setting es 1 5 Image Video Stream Audio SD Card Event 2 15 53 17 1 Language changed to English 15 52 51 Language changed to Trad Chinese 51 37 192 168 0 222 login by admin 6 44 33
38. n expand and navigate to access all the features Preview Launch the Internet Explorer browser type the IP address of the IP camera in the address field It will show the following dialogue box Key in the ID and Password The default ID and Password are both admin Status Information 5 6 7 8 9 10 1 System Event Status Set up IP camera s configuration Information 17 2 Login IP Show PC s IP address 3 Bandwidth Show current IP camera s transmitting bandwidth 4 FW Version Show IP camera s current firmware version 5 Logout Exit the application 6 Zoom control Reset zoom level Increase zoom level Decrease zoom level N Use the scroll bar to zoom in or zoom out the video screen 7 Capture Capture and save the image on the screen in bmp format 8 Record Start stop audio and video recording The recorded video will be saved in avi format 9 2 way Talk 2 Click the Microphone button to talk IP camera side from user site Click this button again to mute this function 10 Speaker Turn on the PC s speaker so that PC side can hear sound from IP camera side Click this button again to mute this function 11 Language Select the browser interface language 12 Video screen Change the video screen display Display the actual video pixel size Display the video screen in compact size Display the video in full screen mode Press ESC to exit ful
39. nce with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help European Community Compliance Statement Class B This product is herewith confirmed to comply with the requirements set out in the Council Directives on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility Directive 2004 108 EC COPYRIGHT 2012 AVer Information Inc All rights reserved All rights of this object belong to AVer Information Inc Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc is prohibited AVer Information Inc reserves the rights to modify its products including their specifications and any other information stated herein without notice The official printout of any information shall prevail should there be any di
40. nty extends only to You as the original purchaser Except for the foregoing the Product is provided AS IS In no event does AVer warrant that You will be able to operate the Product without problems or interruptions or that the Product is suitable for your purposes Your exclusive remedy and the entire liability of AVer under this paragraph shall be at AVer s option the repair or replacement of the Product with the same or a comparable product This warranty does not apply to a any Product on which the serial number has been defaced modified or removed or b cartons cases batteries cabinets tapes or accessories used with this product This warranty does not apply to any Product that has suffered damage deterioration or malfunction due to a accident abuse misuse neglect fire water lightning or other acts of nature commercial or industrial use unauthorized product modification or failure to follow instructions included with the Product misapplication of service by someone other than the manufacturer s representative any shipment damages such claims must be made with the carrier or d any other causes that do not relate to a Product defect The Warranty Period of any repaired or replaced Product shall be the longer of a the original Warranty Period or b thirty 30 days from the date of delivery of the repaired or replaced product Limitations of Warranty AVer makes no warranties to any third party You
41. nymous User Login v Yes Allow an anonymous user to view the IP camera without logging in v No Need user amp password to access this IP camera Add user Enter the user name in Username the password in Password and re enter the 22 password in Confirm Then click Add Set User List Click edit to change the account password To delete the user account click Remove b utton User Setup Username guest k 0 ar System gt Network Setting gt Setting Device Name Used to name the IP camera to search more easily for this specific one among all connected IP cameras ee Preview Setting Server DDNS System BD Device Name AVer_SF2012H work T User Management UNO General Static image Video Stream IP Address 192 168 0 5 SD Card Gateway 192 168 1 254 Event Primary DNS 168 95 1 1 Status Information Secondary DNS 168 95 192 1 pppoe 7 7 7 7 777 192 168 0 5 Fw E N A Version etwork Type IP camera supports DHCP static IP and PPPoE After completed all settings click pply to save the configuration DHCP Using DHCP IP camera will get all the network parameters from DHCP server automatically Static IP Please enter the IP address subnet mask gateway Primary DNS and Secondary DNS PPPoE Enter the Usern
42. screpancy between the information contained herein and the information contained in that printout AVer is a trademark owned by AVer Information Inc Other trademarks used herein for description purpose only belong to each of their companies NOTICE SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE THE INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY WARNING TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE WARRANTY VOID FOR ANY UNAUTHORIZED PRODUCT MODIFICATION THE MARK OF CROSSED OUT WHEELED BIN INDICATES THAT THIS PRODUCT MUST NOT BE DISPOSED OF WITH YOUR OTHER HOUSEHOLD WASTE INSTEAD YOU NEED TO DISPOSE OF THE WASTE EQUIPMENT BY HANDING IT OVER TO A DESIGNATED COLLECTION POINT FOR THE RECYCLING OF WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT FOR MORE INFORMATION ABOUT WHERE TO DROP OFF YOUR WASTE EQUIPMENT FOR RECYCLING PLEASE CONTACT YOUR HOUSEHOLD WASTE DISPOSAL SERVICE OR THE SHOP WHERE YOU PURCHASED THE PRODUCT Limited Warranty AVer Information Inc warrants that the applicable product Product substantially conforms to AVer s documentation for the product and that its manufacture and components are free of defects in material and workmanship under normal use You as used in this agreement means you individually or the business entity on whose behalf you use or install the product as applicable This limited warra
43. standard and select the ONVIF version or disable it 27 Security Yes is required account and password to connect with this IP camera through ONVIF protocol No is not required account and password to connect Make sure the NVR system supports ONVIF v1 02 RTSP Keepalive To keep connection until remote site disconnects it System gt Network Setting gt Other 2 Multicast Setting based on the RTSP Server User can setup two streaming based on the RTSP Server English v Setting Server DDNS Other 1 System Multicast Streaming 1 IP Address 234 5 6 78 General Port User Management 6000 TTL Image Multicast Streaming2 IP Address 234 5 6 79 Video Stream aes Port 6001 50 Card Event Status Information 192 168 0 5 2 Logout 2 Multicast operation example The application is to get the multicast streaming in the LAN environment Basically the users operate VLC player and then you can get the multicast streaming form IP camera Please follow the steps to obtain the multicast streaming in the following steps Step 1 1 Implement VLC player please download from the internet 2 Select tools preferences A media player Media Playback Video Took View Help Effects Filters ut Track Swnchronization 9 Media Information 01 Codec Information Cth Bookmarks CthHB YLM Configurat
44. view 5 System User Management Network Setting Image Video Stream Audio SD Card Event Status Information TEC 192 168 0 5 Bandvadth Logout 2 System gt Video Stream gt General Input Resolution Select the video resolution that is the maximum resolution supported in Stream 1 and Stream 2 Video System Select the video format B TV Output Select the video format of TV Output depending on different models Language English Previo General Stream 1 Stream 2 Stream 3 System l l l General Input Resolution 1600x1200 15fps User Management Video System NTSC Network Setting Audio SD Card Event Status Information 192 168 0 5 Vv System gt Video Stream gt Stream1 Basic Mode Click Apply to save the configuration Resolution There are 8 resolutions can be chosen 1600x 1200 1280x1024 1280x960 1280x720 800x600 640x480 320x240 176x144 Quality There are 5 levels to adjust Best High Standard Medium and Low The higher the quality is the bigger the file size is Also not good for internet transmitting Video Frame Rate The video refreshing rate per second Video Format H 264 or JPEG RTSP Path It s a URL address _AVer Language English System General Stream 1 Setting BasicMode 6 Advanced Mode User Manag
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