Home

Axis P3364-LVE

1. Check that RTSP is enabled under System Options Network TCP IP Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Configure the Axis product to use a Java applet for updating video images in your browser Go to Setup Live View Config and select Java applet under Default viewer Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information 56 Troubleshooting Lower frame rate than See Performance Considerations on page 61 expected Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 59 Statu
2. Japan CO EB 72ABlB EE CT TOEI RE BE CEATSCLABNELCTOETD COXIBDZ APT VEY a Vettel L EA Nbc LEE Saal Eec EEDD B iksHzElcttociEU LIEU IRL E LT REL Korea 0 717 7FSS Ba MATA ETIIIEN Fe ESI A ASOE ASG ayog OW DE AAA AS ef QSU Ct Safety This product complies with IEC EN UL 60950 1 and IEC EN UL 60950 22 Safety of Information Technology Equipment Photobiological Safety This product fulfills the requirements for photobiological safety according to IEC EN 62471 risk group 1 Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local raws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe mmm his symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how
3. Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream The image for example company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the same regardless of resolution and digital Pan Tilt movements To set up a dynamic mask which will always mask a specified part of the monitored area see Privacy Mask To use an overlay image the image must first be uploaded to the Axis product 1 Go to Video amp Audio Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 Select the image to use from the Use overlay image list 5 Click Save To display the overlay image 1 Go to Video amp Audio Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates and enter the X and Y coordinates 3 Click Save For information about supported image formats see the online help O Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video amp Audio gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for t
4. select the type of control to use 27 AXIS P3364 LVE User Manual Live View Config Pulse activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp Devices gt 1 0 Ports and set the port s Normal state For more information about I O ports see O Ports on page 50 28 AXIS P3364 LVE User Manual PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom The PTZ menu is available if digital PTZ pan tilt and zoom is enabled in the selected view area For more information on view areas see View Area on page 22 Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e By selecting the preset from the Source drop down list in the Live View Page e When setting up action rules See page 36 e When setting up Guard Tour See page 29 To add a preset position 1 Go to PTZ Preset Positions 2 Use the pan tilt and zoom controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the field and click S
5. 6 Specify the View Order or select the Random view order option 7 Click Save To modify or remove guard tours go to PTZ Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help QO Advanced Limits Define the pan tilt zoom and focus limits for the Axis product Movements to the left and right up and down can be restricted to narrow the area under surveillance Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any direction This is useful then the view is zoomed in on an object See the online help Oor more information Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page through the Ctrl panel button see page 13 30 AXIS P3364 LVE User Manual Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action
6. IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options Network TCP IP Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DH
7. If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help Q for information on how to create custom date and time formats To include date and time in the overlay text go to Video amp Audio and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled Network Interface Mode The network interface to the AXIS product can be wired or wireless Different settings can be used for each network interface but only one can be used at a time In Auto mode the product will use a wireless network unless a network cable is connected in which case it will use the wired network In Wired mode the product will require a network cable to connect to the network IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options Network TCP IP Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP addre
8. Upgrade Server 5 Upgrade the AXIS P3374 with the latest firmware gt Recordings Specify the firmware to upgrade to and click System Options Security Note Do not disconnect power to the unit during the upgrade The unit restarts autornatically after the upgrade has completed 1 10 minutes Date amp Time z Network Identify Storage Flash LED for 10 seconds 1 60 Ports amp Devices Maintenance Support Advanced About Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line 54 Troubleshooting arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping l 408 t lt IP address gt 2 If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that appears use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After t
9. area 4 Select Enable PTZ to enable digital PTZ for the view area 5 Click Save to save the settings The PTZ functionality is useful during installation of the Axis product Use a view area to crop out a specific part of the full view Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming amp Date Time Formats in the online help O To enable overlays 1 Go to Video amp Audio gt Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help Q 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 44 22 AXIS P3364 LVE User Manual
10. authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e a CA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Goto Setup System Options Security IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save 42 System Options Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Ent
11. differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page View size E eam profile to configure stream profiles see page 79 H 264 Quality Balanced Bandwidth Mobile Qutput 1 o and configure output buttons see page 27 11 Click View size to scale the image down to 800 pixels wide or to full scale Only available in MJPEG Select a stream profile for the Live View page from the Stream Profile drop down list For information about how Click Pulse to activate the product s output port for a defined period of time For information about how to enable AXIS P3364 LVE User Manual Accessing the Product Output 1 Click the Active Inactive buttons to manually activate and inactive the product s output port For information Q about how to enable and configure output buttons see page 27 Trigger The Manual Trigger button is used to trigger an action rule from the Live View page For information about how Qo to configure and enable the button see Snapshot Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons ip The Audio clip drop down list allows you to play an audio clip from
12. from Live View Config Viewer Settings AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled Speaker button Click to turn the speakers on or off Microphone button Click to mute or unmute the microphone In Simplex speaker only mode the Microphone and Talk buttons must both be active to send audio to the Axis product Click either button to stop audio transmission 12 AXIS P3364 LVE User Manual Accessing the Product Use the slider to control the volume of the speakers and the microphone Half duplex mode Q The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send Release the button to listen e Toggle mode Click once to switch between talking and listening Simplex speaker only mode To send audio the Talk and Microphone buttons must both be active Click either button to stop audio transmission PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users These controls are available if digital PTZ is enabled in the selected view area see View Area on page 22 Click the Emulate joystick mode button and click in the i
13. noise Set Gain to e Auto to set the gain automatically If required use Max gain to limit the applied gain e Fixed to use a fixed gain When Shutter and Gain are both set to Auto it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light Lvamnla Example LAdI Consider an area where people or vehicles move during the day but where there should be no movements during night To be able to for example recognize faces or license plates move the normal light priority slider toward low motion blur At nighttime motion detection is more important than identification Motion blur is acceptable and since low light can cause a lot of noise move the low light priority slider toward low noise Example If storage space or bandwidth is limited try using a lower gain This will reduce image noise and produce smaller image files Iris adjustment Select Enable automatic iris adjustment to automatically compensate for changing light conditions This option is not available if a fixed iris is used Use the Iris adjustment slider to set the preferred F value The scale represents the amount the iris is open If set to O the iris is opened as much as possible If set to 100 the iris is closed as much as possible The actual F value is shown below the slider If automatic iris adjustment is enabled the iris will stay at this position as long as light condit
14. not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device See Storage on page 49 for more information about storage devices To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings Continuous 2 Select Enabled 3 Select type of storage device from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 40 System Options sr mn RA Mab o Em yystem Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administr
15. of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsi The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer L
16. setting see the online help The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop down list Select one of the options from the drop down list to set the white balance window properties Select Automatic to use the default settings for the Automatic and Automatic outdoor options in the White balance drop down list Select Custom to manually set a reference window for white balance in the view area Wide Dynamic Range Wide dynamic range Dynamic Contrast can improve the exposure when there is a considerable contrast between light and dark areas in the image Enable WDR in intense backlight conditions Disable WDR in low light conditions for optimal exposure Note This setting is only possible when using automatic exposure control Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Click in the bar to fine tune the exposure Exposure control These settings is used to adapt to the amount of light used Automatic is the default settings can be used in most situations The shutter speed is automatically set to produce optimum image quality Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources The Hold current option locks the current exposure settings Enable Backlight compensation Enable
17. the Live View page Select the audio e v 9 clip and click the Play button Audio cli EX Activate the product s fan with this button Enable this button from Live View Config gt Action Buttons The Fan button is activated automatically Click this button to activate it manually Heater Activate the product s heater with this button Enable this button from Live View Config gt Action Buttons 5 57e Activate or de activate IR illumination from Setup gt Video amp Audio gt Camera Settings Move the slider to increase 00 or decrease the intensity of the LEDs Enable this button from Live View Config gt Action Buttons AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 14 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream Q The Stop button stops the media stream O The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified Q in the AMC Control Panel C Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in Q the AMC Control Panel Enable this button
18. the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings e Operators have access to all settings except System Options See also the online help O Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 41 2 TCP IP See page 45 3 Date amp Time See page 44 4 Video Stream See page 18 5 Focus amp Zoom See page 23 6 Audio Settings See page 24 The Basic Setup menu can be disabled from System Options gt Security gt Users 17 AXIS P3364 LVE User Manual Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality You can configure the following e Video stream settings See page 18 e Stream profiles See page 19 e Camera settings See page 20 e View area See page 22 e Overlay image See page 22 e Privacy mask See page 23 e Focus and zoom See page 23 e Audio settings See page 24 e Audio clips See page 25 Video Stream You can define the following video stream settings from Video amp Audio Video Stream e Image See page 18 e H 264 See page 19 e MJPEG See page 19 Video Stream Settings O Image Audio H 264 MJPEG gt Basic Setup Video amp Audio Video Stream Image Appearance Stream Profiles Resolution 1280x960 4 3 v pixels View area size 1280x9
19. this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This settings determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirement select a predefined area Shutter amp Gain The shutter and gain settings affect the amount of motion blur and noise in the image To adapt to different lighting available storage space and bandwidth it is often necessary to prioritize either low motion blur or low noise The Axis product allows using different prioritization in normal light and in low light Shutter speed is related to the amount of time the shutter is opened and is measured in seconds s A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations On the other hand a slow shutter speed can cause moving objects to appear blurry 20 YIC D22CA IVE Ile ser Manua Video and Audio Set Shutter to e Auto to set the shutter speed automatically If required use Max shutter to limit the shutter speed to prevent the frame rate from being reduced For example to get 30 fps set Max shutter to 1 30 e Fixed to use a fixed shutter speed Gain measured in decibel dB is the amount of amplification applied to the image A high gain may provide a better image in low light situations but will increase the amount of image
20. to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China G This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and software updates e find answers to resolved problems in the FAO database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only e visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides Table of Contents Hardware OVENVICW uo md uua ss ee menss e dea e ea 6 duds Mp 7 LED ler aD ese 7 ACCESSING the POQUEL oues x acne xm mmn RR UAI XX CRUS seed IR Ran ees 9 Access from a Browser 9 ACCESS TTOR ING ID TEE DE usua ue vocor pp Di us ed esp e sUre Pi
21. with an NTP server See Date amp Time on page 44 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 47 The router must support UPnP Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic Problems with streaming H 264 Problems with AXIS Media Control Internet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client Installation of additional ActiveX component restricted or prohibited Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 14 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder
22. 0 connector Control button Optical shield SD memory card slot Mounting bracket Holes for cables routed through the wall Side holes with gaskets for cables routed along the wall Unit casing Serial number Dome cover Hardware Overview Connectors For technical specifications see page 59 Network connector RJ 45 Ethernet connector Supports Power over Ethernet PoE The product shall be connected using a shielded network cable STP All cables connecting the product to the network switch shall be shielded STP and intended for their specific use Make sure that the network switch is properly grounded See for regulatory requirements Audio in pink 3 5 mm input for a mono microphone or a line in mono signal left channel is used from a stereo signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier stereo connector must be used for audio out SD card slot A standard or high capacity SD card not included can be used for local recording with removable storage To prevent corruption of recordings the SD card should be unmounted before removal To unmount go to Setup System Options gt Storage gt SD Card and click Unmount Control button The control button is used for e Connecting to an AXIS Video Hosting System service See page 45 To connect press and hold the button for about 1
23. 1 System Options Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View that also shows the settings specified under Video Stream gt Image gt Image Appearance The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may ca
24. 60 Camera Settings Compression 30 0 100 View Area E Overlay Image Mirror image Privacy Mask Rotate image 0 v degrees Focus amp Zoom Audio Settings Video Stream Audio Clips Maximum frame rate 9 Unlimited gt Live View Config Limited to 1 30 fps per viewer gt PTZ Overlay Settings Include overlay image at the coordinates X 0 0D YO 0 Detectors Include date Include time Applications Include text gt Events Text color white Text background color black Y Place text date time at top Y of image gt Recordings gt System Options About Preview View image stream while configuring Video format MJPEG Save Reset Image The default image settings can be configured under Video amp Audio gt Video Stream Select the Image tab The following settings are available e Resolution Select the default resolution 18 YIC D22CA IVE Ile ser Manua Video and Audio e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Rotate image If required the image can be rotated e Mirror If required the image can be mirrored e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be s
25. AAC LC 8 16 kHz G 711 PCM 8 kHz G 726 ADPCM 8 kHz compression Configurable bit rate Audio External microphone input or line input line level output input output Technical Specifications Function group Item Specifications Network Security Password protection IP address filtering HITPS encryption IEEE 802 1X network access control digest authentication user access log Supported IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP protocols SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS etc This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Application Open API for software integration including the ONVIF specification available at Programming www onvif org VAPIX and AXIS Camera Application Platform from Axis Communications Interface specifications available at www axis com Support for AXIS Video Hosting System AVHS with One Click Camera connection System Integration Intelligent video Video motion detection active tampering alarm Support for AXIS Camera Application Platform enabling installation of additional applications Audio detection Events Intelligent video External input Alarm actions File upload via FIP HTTP and email Notification via email HTTP and TCP Video recording to edge storage Pre and post alarm video buffering Day Night switching Status LED
26. CP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help 46 mraz gm V ou a e gn V jg E NH Rn g IN WE li 575 7 5 40 i PE m g Iw gt BA Bo aX 7 EL d fi S 7 fo Cory Y la n A gt En AMEL um WM Na Ver g Vieni ew J ee We tes IVICI A Cy System Options Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options Network
27. IS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings E AXIS Media Control PTZ General Streaming AXIS Media Control aJ Copyright c 2004 2011 Asis Communications AB Version 6 02 Versions Item Version Media Contral B 2 10 8 Audio Component 3 2 3 1 ATP Source Filter 3 25 2 H 264 Video Decoder 3 0 2 0 Motion JPEG Video Decoder 3 0 2 0 File writer 2 0 24 0 Overlay Mixer Filter 2 0 4 0 View License View User s Manual Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multic
28. Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting 45 M A E pa m Fh m Eu JgEF E BE R A A WS li DP gt A i FE mm m I A D a m EN X Le YA qm Cor N M EMA io y S i an d F 9 Gi m Y d 1 ACTE af PA au a J D EL Y z IW IVICAI I Cy System Options AVHS is enabled by default The settings are configured under System Options gt Network gt TCP IP gt Basic One click enabled Press the product s control button see Hardware Overview on page 6 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP
29. LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see NAT traversal port mapping for IPv4 on page 47 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To gain access to the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 47 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 52 To set the password via a standard HTTP connection enter it directly in the firs
30. TCP IP Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see page 41 NAT traversal port mapping for IPv4 network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options Network TCP IP Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnP e he router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing
31. USER MANUAL AXIS P3364 LVE User Manual About this Document This manual is intended for administrators and users of the AXIS P3364 LVE Fixed Dome Network Camera and is applicable to firmware 5 40 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Legal Considerations Video and audio surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license and one 1 AAC decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties
32. Zoom Digital PTZ preset positions guard tour Camera angle Pan 360 tilt 170 rotation 340 adjustment Video Video H 264 Baseline and Main Profile MPEG 4 Part 10 AVC compression Motion JPEG E 4 ji gt x ma ie as Ue Mod gt i amp J Resolutions 1280 x 960 to 160 x 90 1400 x 1050 1 4 MP scaled resolution available via VAPIX Frame rate H 264 25 fps with capture frequency 50 Hz 30 fps with capture frequency 60 Hz Frame rate Motion JPEG Video streaming Multi stream H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 H 264 2 individually configured streams in HDTV 720p and full frame rate Motion JPEG 2 individually configured streams in HDTV 720p and full frame rate 1 H 264 and 1 Motion JPEG streams in HDTV 720p and full frame rate More streams if identical or limited in frame rate or resolution 25 fps with capture frequency 50 Hz 30 fps with capture frequency 60 Hz Image settings Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at different light levels wide dynamic range dynamic contrast Rotation 0 90 180 270 including Corridor Format Text and image overlay privacy mask and mirroring of images Users Up to 20 simultaneous unicast connections Unlimited number of users using multicast H 264 Audio Audio streaming Two way full duplex Audio
33. able actions include IR light activate de activate IR light Day Night Vision Mode set day mode IR cut filter on or night mode IR cut filter off Output Port activate an I O port to control an external device Play Audio Clip see Audio Clips on page 25 PTZ Control Preset Position go to a preset position Guard Tour start a guard tour see Guard Tour on page 29 Record Video record video to a selected storage Send Images send images to a recipient Send Notifications send a notification message to a recipient Status LED flash the LED indicator This can for example be used to validate triggers such as motion detection during product installation and configuration Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send email notifications If multiple conditions are defined all must be met to trigger the action The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 2 Go to Detectors gt Motion Detection and configure a motion detection window see page 32 Go to System Options gt Storage and set up the network share see page 50 Set up the action rule 1 2 Go to Events gt Action Rules and click Add Select Enable rule and
34. activation External output activation audio recording to edge storage playing audio clips Activation of IR illumination Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Installation management and maintenance AXIS Camera Management tool on CD and web based configuration Configuration of backup and restore Firmware upgrades over HTTP or FIP firmware available on www axis com General Casing Aluminum inner camera module with encapsulated electronics IP66 and NEMA 4X rated IK10 impact resistant outdoor casing with metal base rugged polycarbonate transparent cover and integrated dehumidifying membrane Color White NCS S 1002 B Processor ARTPEC 4 256 MB RAM 128 MB Flash memory Battery backed up real time clock Power Power over Ethernet IEEE 802 3af Class 3 max 12 1W Connectors RJ 45 10BASE T 100BASE TX PoE Terminal block for 1 alarm input and 1 output 3 5 mm jack for mic in max 80 mVpp or line mono input max 6 4 Vpp 3 5 mm jack for Line mono output max 1 3 Vpp to active speaker IR illumination Highly efficient long life IR LEDs with adjustable intensity and angle of illumination Range of reach up to 30 m Edge storage SD SDHC memory card slot card not included Support for recording to networ
35. ast axrtpm ip axis media media amp e QuickTime M The following paths can be used rtsp lt ip gt axis media media amp rtsp ip axis media media 3gp 15 AXIS P3364 LVE User Manual Media Streams e lt ip gt IP addess e he Axis product supports QuickTime 6 5 1 and later e QuickTime adds latency to the video stream e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this Accessing Audio Streams The Live View page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways e VAPIX Application Programming Interface API For more information visit www axis com developer e Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp e QuickTime M supports G 711 and AAC audio encoding The following paths can be used rtsp lt ip gt axis media media amp rtsp ip axis media media 3gp e The Java applet supports simplex audio with G 711 encoding 16 AXIS P3364 LVE User Manual Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights To open
36. ation and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded installed applications and their settings will remain unchanged although this is not guaranteed by Axis Communications AB Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrading the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored installed applications remain unchanged but must be restarted To start the application go to Setup Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 34 AXIS P3364 LVE User Manual Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 35 AXIS P3364 LVE User Manual Events Events The Axis product can be configured to perform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule Available Action Rule triggers and conditions in
37. ator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor produ
38. ave Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video amp Audio select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Q Preset Positions O Preset Position Setup Current position gt Basic Setup gt Video amp Audio gt Live View Config vx PTZ Add Preset Positions Up Guard Tour F Advanced Available positions Home H v E gt Detectors E gt Applications E gt Events Return to home after m TILT gt Recordings 30 0 300 seconds F 0 disabled gt System Options L About v a Down O PAN Left CO 1 1 11111 7 jud riga gt Right Home ZOOM wide f gt Tele Ctdpaned Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Go to PTZ Guard Tour and click Add 2 Enter a descriptive name 29 AXIS P3364 LVE User Manual PTZ Pan Tilt Zoom 3 Specify the pause length between runs 4 Select an available preset position and click Apply 5 Specify the View Time in seconds or minutes
39. be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 32 To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 32 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Setting Up an Action Rule on page 37 31 AXIS P3364 LVE User Manual Detectors Using the motion detection feature may decrease the product s overall performance Basic Setup Motion Detection Q gt Video amp Audio View in 640x480 v gt Live View Config gt PTZ Detectors Camera Tampering Motion Detection Audio Detection Applications Events gt Recordings gt System Options About Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired p
40. ccess video and audio streams directly without going via the Live View page How to Stream H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand l transmission so that there is no video traffic ila dii This unicast method RTP tunneled dd RTSP on the network until a client connects and is useful as it is relatively simple to configure requests the stream firewalls to allow RTSP traffic lotes tava Greco AO AO RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless th
41. clude e Applications use installed applications to trigger the rule see Applications on page 34 e Detectors e Hardware Audio Detection trigger the rule when audio is detected see Audio Detection on page 33 Day Night Mode trigger the rule when the product switches between day mode IR cut filter on and night mode IR cut filter off This can for example be used to control an external infrared IR light connected to an output port Motion Detection trigger the rule when motion is detected see Motion Detection on page 31 Tampering trigger the rule when tampering is detected see Camera Tampering on page 31 Fan trigger the rule if the fan is malfunctioning This can for example be used to send maintenance notifications Heater trigger the rule if the heater is malfunctioning This can for example be used to send maintenance notifications Network trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Temperature trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications e Input Signal e PIZ e Storage Digital Input Port trigger the rule when an 1 0 port receives a signal from a connected device see O Ports on page 50 Manual Trigger trigger the rule using the Manual Trigger button in the Live View
42. cts increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS The Axis product supports encrypted browsing using HTTPS This is configured on the System Options Security HTTPS page A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click Create self signed certificate to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a Certificate Authority To obtain a signed certificate from an issuing Certificate Authority click Create Certificate Request When the signed certificate is returned click Install signed certificate to import the certificate The properties of any certificate request currently resident in the product or installed can be viewed by clicking P
43. device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e f you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options Network TCP IP Adva
44. e AXIS P3364 LVE User Manual Hardware Overview Flashes green amber during firmware upgrade e he Status LED can be configured to be unlit during normal operation To configure go to Setup System Options Ports Devices gt LED See the online help for more information e he Status LED can be configured to flash while an event is active e The Status LED can be configured to flash for identifying the unit Go to Setup gt System Options gt Maintenance AXIS P3364 LVE User Manual Accessing the Product Accessing the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 59 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted e QuickTime is also supported for viewing H 264 streams and for audio e f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on
45. e router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 14 AXIS P3364 LVE User Manual Media Streams The AMC Control Panel can be used to configure various video and audio settings Please see the AX
46. eb link Name Custom link 4 URL http Output Buttons Output 1 Pulse hd Time 10 1 100 seconds v Save Reset Default Viewer for Browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination 26 Live View Config Windows Internet Explorer Recommended viewer in Internet Explorer H 264 Motion JPEG Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEC Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Q Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings e Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264 decoder installation The administrator can disable insta
47. end Notification AL 1 lintTre A network share can also be used as a storage device for recorded video Go to System Options gt Storage to configure a network share before setting up a continuous recording or an action rule to record video See Storage on page 49 for more information about storage devices To add a recipient 1 Go to Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 38 AXIS P3364 LVE User Manual Events 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger Action Rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an Action R
48. enter a descriptive name for the rule Select Detectors from the Trigger drop down list Select Motion Detection from the drop down list Select the motion detection window to use Optionally select a Schedule and Additional conditions see below Under Actions select Record Video from the Type drop down list 37 Events il 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To add additional criteria select the Additional conditions option and add additional triggers To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Q Recipients Recipients receive media files and notification messages The following recipients are available Recipient Use with action Email Send Images Send Notification Send Images Send Images Send Notification Network Share Send Images S
49. er the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate The client certificate and private key are used to authenticate the network device They can be Client private key uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL version Select the EAPOL version 1 or 2 as used in your network switch EAP identity Enter the user identity maximum 16 characters associated with your certificate Private key password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital c
50. ers 10 Ser die Root Password 2 2madesuns dae maurs se too rore nanos Uc ad doe 10 Te EVE View Page sai schede Soi XS od oe gees Beak dua ee a ae ee 11 MICA Cams seuweacercuSeeatan oa ne eases ate a Senne neeee es 14 How to Stream H 264 2 43525 sch 2 ER 2e 14 gc MEL 14 AXIS Media Control AMC 14 Alternative Methods of Accessing the Video Stream 15 ACCESSING AUGIOSUECAMS uoce dea a eid ten Qon Sede cg ee ee d access 16 Setting Up the Product nu same ROS didus aree don 17 reed DP O 17 Video and AUD usc iro aoc one oom Beene eee 9 3 eee aia Bane eee 18 VID O do d5s 1 NR 18 ROES uedbdumchePEREPTMIREREMISSTEISREGSReSERESSEU REESE dS 19 Camera SCUINGS ME 20 VIGWRAYEd ee a a ne Do co di on 22 OVGHAY 25 22 PRINAGOTIMMGSK Gar 23 FOCUS ZOOM a seaweed eee a ee ao eo de 23 Audio SCUUNUS LE vm 24 Audio qe a dd ddr em 25 Live VIEN CONTIG MLB 26 PTZ Pan Tilt Zoom 29 Prese POSITION ne a se tee da a de oo 29 OUa t TOU MP 29 MOVANCCO oare Er EE EAT EEEE EE S SET Ed UN 30 DELCCIOIS raada mane a E 2017 oo 31 Camera Tampering a EEEE E ve 31 MOUOM DCECCHOM NE a ee Rd iese eeu be cd on 31 AUO SECOND eee 33 ADDA ALONS viescoteceadaverencceacettsadavcacecndes nave doe 34 Application Licenses 34 RSA uc en a eee 34 Applicat
51. ertificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e a CA certificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options gt Security gt Certificates See Certificates on page 43 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 44 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates to authenticate the Axis product 43 AXIS P3364 LVE User Manual System Options CA certificates to authenticate peer cert
52. et as Unlimited which means the Axis product always delivers the highest frame rate possible under the current conditions e Overlay settings See Overlay on page 22 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as I frames and P frames An I frame is a complete image whereas P frames only contain the differences from previous frames The GOV length is the number of frames between two consecutive I frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The Axis product supports two H 264 profiles The Main profile provides higher compression than the Baseline profile with the same video quality but requires more processing power to decode The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is poss
53. f the sound is too low choose a higher dB to amplify the sound If the sound is too high choose a lower dB The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level e Green the signal is at a good level e Yellow the signal is becoming distorted e Red the signal is distorted Use the Encoding option to select digital audio encoding format e AAC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product e 6711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system e G726 is an unlicensed speech codec that is most commonly used within the security industry The Sample rate defines the number of times per second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Set the required Bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help O Audio Output An external speaker can be connected to the product s Audio out connector a built in amplifier is required for this The output can be connected to an
54. ficates can be installed 1 Go to System Options Security Certificates 2 Click Install certificate and upload the certificate Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Audio Settings on page 24 Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NIP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 46 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 46 44 Cy System Options e Set manually allows you to manually set date and time If using an NTP server select your Time zone from the drop down list
55. half duplex mode instead Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount 57 AXIS P3364 LVE User Manual Troubleshooting Focus zoom and fan Remote focus and zoom do In subzero temperatures function in these hardware parts is suspended until the camera is heated not work to approximately O C 32 F Fan cannot be activated In subzero temperatures function in this hardware part is suspended until the camera is heated to approximately O C 32 F 58 Technical Specifications Function group Item Specifications Camera AXIS P3364 LVE Image sensor Progressive scan RGB CMOS 1 3 1 3MP Lens Varifocal remote focus and zoom P iris IR corrected mexapixel resolution 6 mm models 2 5 6 mm F1 2 horizontal angle of view 107 49 vertical angle of view 79 37 diagonal angle of view 136 61 12 mm models 3 3 12 mm F1 4 horizontal angle of view 82 24 vertical angle of view 59 18 diagonal angle of view 109 31 Minimum 6 mm models Color 0 1 lux F1 2 B W 0 02 lux F1 2 illumination 12 mm models Color 0 15 lux F1 4 B W 0 03 lux F1 4 B W O lux with IR illumination on Day and Night Automatically removable infrared cut filter Shutter time Capture frequency 50 Hz 1 24500 s to 2 s Capture frequency 60 Hz 1 29500 s to 2 s Pan Tilt
56. he mask and give the mask a name For more information see the online help Q Adding many privacy masks may affect the product s performance Focus amp Zoom Focus and zoom should only be configured when installing or reinstalling the product For installation instructions refer to the product s Installation Guide To set focus and zoom 1 Install the camera as described in the Installation Guide 2 Go to Video amp Audio Focus amp Zoom 3 On the Basic tab set the zoom level using the slider The buttons and move the zoom position one step in either direction The buttons lt lt and gt gt move the zoom position in multiple steps in either direction 4 Click Perform auto focus to focus the camera automatically 5 f more adjustments are needed go to the Advanced tab 23 e Changing the zoom level moves the focus position Focus should always be adjusted after changing the zoom e Movements in front of the camera should be avoided during automatic focusing On the Advanced tab focus can be adjusted manually 1 Click Open iris to open the iris to its maximum position This gives the smallest depth of field and provides the best conditions for focusing 2 Focusis set in the Focus window Use the mouse to move and resize the focus window 3 Set the zoom level using the slider and click Perform auto focus to focus the camera automatically 4 Click in the Focus position bar to focus on a desired locati
57. he upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e f you receive Request timed out this means that the IP address is ava
58. ible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the modifier b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules See Events on page 36 e When setting up continuous recording See Continuous Recording on page 40 e In the Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicat
59. ideo live audio event alarm traffic and management traffic Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SMTP email To send email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options Network SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on the System Options Network SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HITPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on importa
60. ificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 1 Go to System Options Security Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to System Options Security Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certi
61. ilable for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 52 55 Troubleshooting The IP address has been changed by DHCP Certificate error when using IEEE 802 1X IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to located the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized
62. ing its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup Video amp Audio Stream Profiles To select a default stream profile for the Live View page go to Setup Live View Config 19 A A7 n rm Mm NZ Mn Fy fr A Video and Audio Camera Settings The Video amp Audio gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value O gives a black and white image The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available
63. inux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP M Implementers Corporation Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards e Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 e ow Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Substances RoHS Directive 201 1 65 EU See Disposal and Recycling on page 2 A copy of the original declaration of conformity may be obtained from Axis Communications AB Emdalav gen 14 SE 223 69 Lund Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for e Radio frequency emission when installed according to the instructions and used in its intended environment e Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reas
64. ion Considerations 425 4 42 Yoox ER Rha EE FP EROR nx RR or 34 ES D ee eo ete em terme eee one 36 Setting Up an Action RUIE Ed ses ease eee wea ed 37 isugn MP 38 sui m Pm 38 PCCUMOCNCES Dr 39 RECOMGINGS ee rnm 40 RECOIGING RS e 40 Continuous sweep 40 Eni S rm 41 el D D dE Ga ee 41 Dae CR EEEE eeu eeeee new seee ees ae 44 NGIWOIN 20g bd ced eet ute d ood edet May died tase od dod ana ha dead ees ae 45 COS waedaoneeote reyes on eter URGE V DX E E E oes 49 PONS CUDCVICES a A ae a da ptet oo 50 VIALE NANGe ouem eR ERI ihr AE er eens Boren ERR NUES S 51 em M e 51 cuu MC 52 Reset to Factory Default Settings 52 IFOUDIES ME nm 54 Checking THE FIEEWIAEE vcuurs crai pcs terete ted Era ora heo dt ce ae 54 Upgrading the Firmware 5 2 dn d dca tue ca o nag aic rs S dcs 54 Emergency Recovery Procedure 54 AXIS P3364 LVE User Manual Table of Contents Symptoms Possible Causes and Remedial Actions Technical Specifications Performance Consider atiOfiS 2 9 2 9 4 4 3 dia diode adde o date AXIS P3364 LVE User Manual Hardware Overview Hardware Overview N D GG N gt d AAARWNY Heater only in outdoor model IR light Network connector PoE Audio out LED indicators Audio in 1
65. ions are favorable If light conditions change the iris will adjust itself to the best iris settings If automatic iris adjustment is disabled the iris will lock on the set position regardless of light conditions Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions The Day Night shift level bar helps determine when the camera will shift from day mode to night mode Normally the camera automatically changes mode from day to night when very dark level 100 in the slider By setting Day Night shift level to a lower value the camera will change to night mode earlier Built in IR Illuminations LEDs Do not look directly into the IR LED at short distance Since the IR light provided from the IR LED is powerful light outside of the visible range please use the camera to check if IR light is activated or not The IR illumination can be activated or de activated and its intensity can be increased or decreased by moving the slider from the product s Live View page Other settings can be defined from Setup Video a
66. k share Network Attached Storage or file server 60 Technical Specifications Function group Specifications Operating 40 to 55 C 40 to 131 F humidity 10 100 RH condensing conditions Storage 40 to 70 C 40 to 158 F temperature Approvals CE Emission EN55022 2006 A1 Class B Harmonics EN61000 3 2 Flicker EN61000 3 3 Immunity EN55024 EN61000 6 1 EN61000 6 2 Safety IEC EN UL 60950 1 FCC FCC Part 15 Subpart B Class B demonstrated by compliance with EN55022 CISPR 22 Japan VCCI 2008 Class B ITE e C tick AS NZS CISPR 22 demonstrated by compliance with EN55022 CISPR 22 Canada ICES 003 Canadian ICES 003 Class B digital demonstrated by compliance with EN55022 CISPR 22 Korea Emission KN22 Immunity KN24 Environmental IEC 60068 2 1 IEC 60068 2 2 IEC 60068 2 14 IEC 60068 2 27 IEC 60068 2 64 IEC 60068 2 78 IEC 62262 IK10 Safety IEC EN UL 60950 22 Environmental IEC 60068 2 30 IEC 60529 IP66 NEMA 250 Type 4X Railway EN 50121 4 IEC 62236 4 IR EN 62471 Dimensions 110 x 179 x 179 mm 4 33 x 7 05 x 7 05 HxWxD Weight 1 5 kg 3 3 Ib Included Installation Guide CD with installation tools recording software and User Manual accessories Windows decoder 1 user license Connector kit Mounting bracket 5 m 16 ft network cable with pre mounted gasket Video AXIS Camera Station Video management software for viewing and recording up to 100 management cameras software not See www axis co
67. llation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller e Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode e Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel e Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 14 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup Live View Config 2 Under Output Buttons
68. m products video software for more software applications via partners included Optional AXIS Illuminators accessories AXIS T91A brackets Cable shield including 3 4 NPS Adapter Pendant kit including weather shield I O audio cable 5 m 16 ft with pre mounted gasket Performance Considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolution and or lower compression levels result in images containing more data Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected 61 AXIS P3364 LVE User Manual Technical Specifications e Heavy usage of event settings affect the product s CPU load Frame rate affected e Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client computers lowers perceived performance Frame rate affected 62 User Man
69. mage to move the camera view in the direction of the mouse pointer Click the Center mode button and click in the image to center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel Ctipsnel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 30 Source Select a PTZ preset position to steer the camera view to the saved position See Preset Positions on page 29 Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the eS camera view to that position Zoom bar Use the arrows to zoom in and out or click on a position on the bar to zoom to that position PAN Let ELI uu ur uuu Eu unu iu JO Rio T zoom wide OS G Tale 4 Down The PTZ controls can be disabled under PTZ Advanced Controls see Controls on page 30 13 il The Axis product provides several audio and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can a
70. mp Audio Camera Settings 21 AXIS P3364 LVE User Manual Video and Audio De select the Enable IR illumination option to disable IR illumination altogether If you disable the Synchronize IR illumination with day night option IR illumination will not be synchronized with day night changes To configure IR illumination click Edit The IR Illumination window displays the approximate area the IR light will illuminate given the current settings When Angle of illumination is set to Auto the IR illumination is automatically adjusted according to the camera s zoom When this Auto behavior Is disabled it is possible to manually adjust the angle of the IR light by moving the Angle of illumination slider View Area A view area is a cropped part of the full view The view area is treated as a video source in Live View and has its own video stream and PTZ settings When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To enable a view area go to Video amp Audio Camera Settings and select Enable View Area To configure the view area 1 Go to Video amp Audio View Area 2 Select an Aspect ratio and a Video stream resolution 3 Use the mouse to move and resize the view
71. nced 47 AXIS P3364 LVE User Manual System Options This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options Network TCP IP Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options Network QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live v
72. nloads trials and licenses go to www axis com applications e t is recommended to run one application at a time e Avoid running applications when the built in motion detection is active Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options Support System Overview Install Application To install and start an application 1 Go to Setup Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the applic
73. nt events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message 48 AXIS P3364 LVE User Manual System Options The following traps are available e Cold start e Warm start e ink up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 41 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 52 UPnP M The Axis product includes support for UPnP M UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnPTM RTP H 264 The RTP port range and multicast settings are configured under System Options Network RTP The RTP port range defines the range of ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session Bonjour The Axis product incl
74. ol button see Reset to Factory Default Settings on page 52 To reset the optics to the factory default position click Calibrate under Optics This may be necessary in situations where the optics has lost its calibration during transport or has been exposed to extreme vibrations To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrading the Firmware on page 54 Support Support Overview The System Options Support Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 54 System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options Support Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events 5
75. on The buttons and move the focus position one step in either direction The buttons and move the focus position in multiple steps in either direction 5 When satisfied click Enable iris to enable the iris The Pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image fulfills certain requirements for example for face recognition Use the mouse to move and resize the pixel counter or enter the number of pixels in the Width and Height fields and click Apply Audio Settings The audio functionality for each video stream is enabled under Video amp Audio Video Stream Audio Audio Modes The Axis product supports the following audio modes Full duplex Simultaneous two way audio allowing the Axis product to transmit and receive audio at the same time There is no echo cancellation if feedback loops appear try moving the microphone or the speaker Half duplex Audio can be transmitted to and from the Axis product but only in one direction at a time To transmit audio using the Live View page use the Talk and Listen buttons see AMC Audio Controls on page 12 Simplex speaker only Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product To transmit audio using the Live View page the Talk and Microphone buttons must both be active see AMC Audio Controls on page 12 Simplex microphone only A
76. on small objects or movements use several small motion detection windows rather than one large window and select a low object size e To avoid triggering on small objects select a high object size e f no objects should appear in the Include Window select a high history level This will cause motion detection to trigger as long as the object is present in the window e To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where O is the most sensitive and 100 the least sensitive 1 Go to Detectors gt Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events Action Rules and set up an action rule see Setting Up an Action Rule on page 37 Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is represented by the bar 33 AXIS P3364 LVE User Manual Applications Applications Third party applications can be uploaded to and installed on the Axis product Applications add functionality to the product for example video analytics and intelligent video capabilities such as recognition tracking detection and counting For information about available applications dow
77. onable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Canada This Class B digital apparatus complies with Canadian ICES 003 This product fulfills the requirements for immunity according to EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22
78. ordings from being removed select Lock under Recording Settings Ports amp Devices I O Ports The Axis product provides one input port and one output port for connection of external devices For information on how to connect external devices see Connectors on page 7 The 1 0 ports are configured under System Options gt Ports amp Devices gt 1 0 Ports The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit 50 System Options Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings e the focus position e uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the contr
79. osition of the window 4 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Description Object size relative to window Object memory length Difference in luminance size between background and object High level 100 Only very large objects trigger An object that appears in Ordinary colored objects on motion detection the window triggers motion ordinary backgrounds trigger detection for a long time motion detection before it is considered as non moving Medium level 50 A large difference in luminance is required to trigger motion detection 32 AXIS P3364 LVE User Manual Detectors Low level 0 Even very small objects trigger An object that appears in Only very bright objects on motion detection the window triggers motion a dark background trigger detection only for a very short motion detection time before it is considered as non moving Recommended values 5 150 o 60 90 75 95 e To trigger
80. other amplifier with speakers A stereo connector must be used for the audio out Configure the audio output settings under Video amp Audio gt Audio Settings Output gain Control the volume dB Full Scale of the line audio output If the sound is too low choose a higher dB If the sound is too high choose a lower dB Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audio clips go to Video amp Audio gt Audio Clips For more information see the online help To configure the Axis product to play audio clips when an event occurs an action rule must be set up For more information see Events on page 36 Audio clips cannot be used if the product s audio functionality is enabled The audio functionality is enabled on the Audio tab under Video amp Audio Video Stream 25 AXIS P3364 LVE User Manual Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements t is possible to define the following features of the Live View page e Stream Profile See page 19 e Default Viewer for Browser See page 26 e Viewer Settings See page 27 e Action Buttons These are the buttons described in Controls on the Live View Page on page 11 e User Defined Link
81. page see Controls on the Live View Page on page 11 This can for example be used to validate actions during product installation and configuration Moving trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position Available trigger the rule when the storage device is unmounted or removed This can for example be used to send maintenance notifications Full trigger the rule when the storage device is full Under normal operation the oldest recordings will be overwritten to prevent the storage device from becoming full Locked trigger the rule if the storage device is locked write protected 36 AXIS P3364 LVE User Manual Events System System Initializing trigger the rule when the product is being started This can for example be used to send a notification when the product restarts Time Recurrence trigger the rule periodically see Recurrences on page 39 This can for example be used to upload an image every 5 minutes Use Schedule trigger the rule according to the selected schedule see Schedules on page 38 Avail
82. roperties To enable HTTPS in the Axis product the HTTPS Connection Policy must be set for each user group For more information see the online help 41 Cy System Options HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer connect To use HTTPS an HTTPS certificate must first be installed Go to System Options Security Certificates to install and manage certificates See Certificates on page 43 To enable HTTPS on the Axis product 1 Go to System Options Security HTTPS 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings To access the Axis product via the desired protocol enter https or http in the address field in a browser The HTTPS port can be changed on the System Options Network TCP IP Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure
83. rule must be set up To configure tampering 1 Go to Detectors Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated This can help prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 36 Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should
84. s See page 27 e Output Buttons See page 27 Live View Layout O Stream Profile gt Basic Setup Video amp Audio Stream profile Motion JPEG v Live View Config V Show stream profile selection Layout Default Viewer gt PTZ Windovs Internet Explorer AMC ActiveX Other Brovsers Server push gt Detectors Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windovs Internet Explorer and with server push in other browsers Viewer Settings gt Applications gt Events Show viewer toolbar Enable H 264 decoder installation gt Recordings gt System Options Use PTZ joystick mode as default v v J Show crosshair in PTZ joystick mode v v About Enable recording button Not applicable to AMC ActiveX Action Buttons V Show manual trigger button V Show snapshot button V Show audio clip section V Show IR Illumination V Show fan button Activate for 5 minutes V Show heater button Activate for 5 minutes User Defined Links Show custom link 1 Use as cgi link web link Name Custom link 1 URL http Show custom link 2 Use as cgi link web link Name Custom link 2 URL http Show custom link 3 Use as cgi link web link Name Custom link 3 URL http Show custom link 4 Use as cgi link w
85. s and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup Video amp Audio Video Stream and Setup Video amp Audio Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance No audio Incorrect setup Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct Check that Enable audio support is selected under Setup gt System Options gt Security gt Audio Support Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Poor audio quality Stuttering Reduce the number of listeners and viewers Decrease image resolution and compression Unsynchronized audio and Synchronize the product s date and time settings with an NTP server Go to Setup System video using H 264 Options gt Date amp Time Distorted audio Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Feedback loops Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use
86. second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 46 To connect press and hold the button for about 3 seconds e Resetting the product to factory default settings See page 52 I O terminal connector Use in applications for e g motion detection event triggering time lapse recording and alarm notifications In addition to an auxiliary power and a GND pin the 1 0 terminal connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX9 Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options gt Ports amp Devices if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices LED Indicators Network Steady for connection to a 100 MBit s network Flashes for network activity Amber Steady for connection to a 10 MBit s network Flashes for network activity Unlit No network connection Status Steady green for normal operation Amber Steady during startup and when restoring settings Rd Slow flash for failed upgrad
87. ss notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 52 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options Network TCP IP Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure
88. t Power Line Frequency configure the root password via HTTPS AXIS Configure Root Password using HTTPS User name root Password max 64 characters Confirm password The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF vill be disabled To enable ONVIF go to Setup System Options Security ONVIF Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 52 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments When using 50 Hz the maximum frame rate is limited to 25 fps Power line frequency is different in different geographic regions In the Americas 60 Hz is usually used most other parts of the world use 50 Hz Local variations may apply always check with the local authorities The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may
89. t dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the product is encrypted from this point on 3 Enter a password and then re enter to confirm the spelling Click OK The password has now been configured 10 AXIS P3364 LVE User Manual Accessing the Product AXIS 0 Create Certificate Secure configuration of the root password via HTTPS requires a self certificate Create Self Signed Certificate Q Common name 10 92 25 211 Create self signed certificate Validity 365 days 1 9644 The name of the entity to be certified i e the IP address or host name of this Configure Root Password using HTTP User name root ok Cancel Once the certificate is created this page vill close and you will be able to Password max 64 characters Confirm password x The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF will be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF Se
90. the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 10 4 The product s Live View page appears in your browser The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS P3364 LVE User Manual Accessing the Product AXIS AXIS P3364 Network Camera Live View Setup Help rire Stream profile Output 1 Audio clip Ir illumination Heater Snapshot D Motion JPEG v Q Ru 0 00 o 009 4 ndi x s y eart roi M ad a ii DE Y eECCETTERTYIES GRR ie z a Playmg Motion JPEG PAN Left C 1 1 1 121141 EucGu36 PP 3 Right Home ZOOM Wide ff Tele Ctr panel Access from the Internet Once connected the Axis product is accessible on your local network
91. tings 1 2 Disconnect power from the product Press and hold the control button and reconnect power See Hardware Overview on page 6 Keep the control button pressed for about 15 seconds until the status LED indicator flashes amber Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 Use the tools provided on the Installation and Management Software CD to assign an IP address set the password and access the video stream This information is also available from the support pages on www axis com techsup It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 53 AXIS P3364 LVE User Manual Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup Basic Setup and in Setup About Upgrading the Firmware When you upgrade the product with the latest firmware from Axis website the product receives the latest functionality available Alwa
92. to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under Recording Settings Network Share Network share allows you to add network storage such as a NAS Network Attached Storage or any server that uses CIFS Common Internet File System and use them for storage of recordings To add a network share 1 Go to System Options Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect rec
93. ual Ver M1 15 AXIS P3364 LVE User Manual Date 2013 Axis Communications AB 2012 2013 Part No 45406
94. udes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options Network Bonjour Storage SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected The Axis product supports SD cards with the following file systems e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT most SD cards are pre formatted with vFAT when purchased If required the SD card can be manually formatted to the desired file system To format the SD card 1 Insert the SD card in the SD card slot 2 Go to System Options Storage and click SD Card 49 System Options 3 Click Format and select the desired file system During formatting any previous data stored on the disk will be lost Mounting is done automatically when the card is inserted or when the product is started manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Go to System Options Storage and click SD Card 2 Click Unmount 3 he card can now be removed The SD card is managed on the System Options Storage page Click SD Card
95. udio captured by the product microphone is transmitted from the Axis product to one or more clients To set the audio mode go to Video amp Audio Audio Settings and select the desired mode from the Audio mode drop down list Audio Input An external microphone or a line source can be connected to the product s Audio in connector Configure the audio input settings under Video amp Audio Audio Settings Note The internal microphone is used by default the external microphone is used when connected It is possible to disable the internal microphone by connecting a plug to the mic input Select Microphone to use an external microphone or Line to use a Line in device e g an audio mixer for multiple microphones or a microphone with a built in amplifier as audio source The Microphone power option provides DC power for an external microphone Microphone power should only be used with microphones that have no battery and when using the internal microphone This setting should not be enabled when using a dynamic or battery powered microphone Microphone power will not harm the microphone if you are uncertain try switching it off and on 24 AXIS P3364 LVE User Manual Video and Audio To use a professional microphone requiring 48 V phantom power you need an external power supply and a balanced unbalanced converter audio transformer in between Use the Input gain to control the volume dB Full Scale of the audio input I
96. ule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 39 AXIS P3364 LVE User Manual Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 40 e To set up action rules see page 37 e To access recordings see Recording List on page 40 e To configure camera controlled storage see Storage on page 49 Recording List Recorded videos are listed on the Recordings List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is
97. use unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting If a script causes problems reset the product to its factory default settings see page 52 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options Advanced File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values 52 AXIS P3364 LVE User Manual System Options To reset the product to the factory default set
98. ys read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Goto Setup System Options Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more information e Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user e Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Server Maintenance Q Basic Setup Maintain Server Video amp Audio Restart Restart the AXIS P3374 Network Camera gt Live View Config Restore Resets all parameters except the IP and focus parameters to the original factory settings PTZ Default Resets all parameters to the original factory settings Detectors Optics gt Applications C Calibrate Calibrate focus and zoom Events

Axis P3364-LVE

Contents

Download Pdf Manuals

Related Search

Related Contents