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Lexmark MS310dn

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1. 1 2 Front 510 mm 20 in 3 Left side 205 mm 8 in 4 Rear 205 mm 8 in i 5 Top 305 mm 12 in Printer configurations CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all trays closed until needed You can configure your printer by adding one optional 250 or 550 sheet tray For instructions on installing the optional tray see Installing optional trays on page 17 Learning about the printer Printer control panel Paper stop Standard bin Front door release button Controller board access door Standard 250 sheet tray Optional 250 or 550 sheet tray 50 sheet multipurpose feeder O I oI In as wm BP wn eS Front door 10 Learning about the printer 11 Using the printer control panel 1 2 3 4 5 6 Light or button Color Description 1 Error light Yellow An error has occurred 2 Paper jam light Yellow A paper jam has occurred 3 Load or remove paper light Yellow Paper must be loaded in the tray or removed from the bin 4 Toner low or replace imaging unit light Yellow The toner cartridge is low on toner or the imaging unit needs to be replaced E 5 Ready or data light Green The printer is in Ready state ly i 6 Sleep button and light Amber Use this to enable Sleep mode or Hibernate mode 7 Start button and light
2. On on be less Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration then remove the imaging unit and then install a supported one For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Troubleshooting 123 Paper loading messages Change paper source to custom type name load orientation Blinking E If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Loadthe tray or feeder with the correct size and type of paper and then press on the printer control panel to continue printing Make sure the correct paper size and type are specified in the Paper menu Ifthe printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu Ifthe printer is connected to a computer by a USB or parallel cable then access the Paper menu through the Local Printer Settings Utility for Windo
3. Mm M P Do not remove a tray while the printer is printing P Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Clearing jams 91 Do not slide the paper into the tray Load paper as shown in the illustration Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the Embedded Web Server or the computer Note Depending on your operating system access the Paper menu using Local Printer Settings Utility or Printer Settings Store paper according to manufacturer recommendations Accessing jam areas Open the doors and pull out the trays to access jam areas Clearing jams 92 Access area Description 1 Standard bin Rear door Standard 250 sheet tray Tray 1 Multipurpose feeder door 2 3
4. Use correct printer driver settings Step 11 Check the installed printer driver Is the correct printer driver installed Go to step 12 Install the correct printer driver Step 12 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is the printer working The problem is solved Contact customer support Troubleshooting Option problems Cannot detect internal option Action Step 1 Turn off the printer then wait for about 10 seconds and then turn on th printer Does the internal option operate correctly Yes The problem is solved e 155 Go to step 2 listed in the Installed Features list Is the internal option listed in the menu settings page Print a menu settings page and then check to see if the internal option is Step 2 Go to step 3 Connect the internal Check if the internal option is properly installed in the controller board option to the controller a Turnoffthe printer using the power switch and then unplug the power Beard cord from the electrical outlet b Make sure the internal option is installed in the appropriate connector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Step 3 Go to step 4 Reinstall the internal option Step
5. Imaging unit very low Ss E lt Toner cartridge nearly low gt 9 Imaging unit nearly low e D 59 Service error D 1 9 9199 9 Load paper D Remove paper from standard bin D Change paper lt 4 Toner cartridge low Imaging unit low B Read y Sr Waitin g 8 ae Busy Not ready 13 Learning about the printer If the printer control panel light sequence matches a light sequence in the Primary light sequence column of the following table then press O twice quickly on the printer control panel Search for a matching light sequence in the Supplemental light sequence column and then see the message in the same row Primary light sequence solere Supplemental light sequence Message EiieciO Missing or unresponsive toner cartridge Insufficient memory to Ld Ep X Replace toner cartridge J 1 f Toner cartridge printer region mismatch 9 A kei Do 9 12v ce o Gip o en x software r0 4 o a memory to 1 PPDS font error gt J soe amp complex page o o support Resource Save feature D Standard parallel port disabled D Standard USB port disabled 3 4 Too many trays LJ attached sty Incorrect paper size 3 Y ees Memory
6. Load the tray or feeder with the correct size and type of paper From the printer control panel press to continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source From the printer control panel press x to cancel the print job Troubleshooting 130 Load paper source with paper size orientation o B If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the tray or feeder with the correct size of paper From the printer control panel press to continue printing Note If the printer finds a tray that has the correct size of paper then it feeds from that tray If the printer cannot find a tray that has the correct size of paper then it prints from the default paper source From the printer control panel press X to cancel the print job Troubleshooting 131 Load paper source with paper type paper size orientation o B If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the tray or feeder with the correct size and type of paper From the printer control panel press to continue printing Note I
7. a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Are the margins correct X The problem is solved Contact customer support Paper curl Action Yes No Step 1 Go to step 2 Adjust the width and Move the width and length guides in the tray to the correct positions for length guides the size of the paper loaded Are the width and length guides positioned correctly Step 2 Go to step 3 Change the paper type From the Paper menu set the paper size and type to match the paper loaded in the tray To access the Paper menu try one or more of the following fthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows orthe Printer Settings for Macintosh Do the paper type and weight match the type and weight of the paper in the tray and weight to match the paper loaded in the tray Troubleshooting 170 Action Yes No Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Print
8. l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized
9. 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 84 Maintaining the printer 85 3 Lift the green handle and then pull the imaging unit out of the printer 4 Unpack the new imaging unit and then shake it 5 Remove all packing materials from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Maintaining the printer 86 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Moving the printer Before moving the printer CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it Maintaining the printer 87 f an optional tray is installed then remove it from t
10. 3 Blinking Troubleshooting 142 B If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing Note The printer discards any data received through the USB port Set the USB Buffer to Auto Ifthe printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Network Ports Standard USB 3 In the USB Buffer field enter 2 4 Click Submit Ifthe printer is connected to a computer by a USB or parallel cable then access the Standard USB menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh Insufficient memory error messages Insufficient memory to collate job 37 Troubleshooting 143 If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence on fe a On B If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the pr
11. Avoid paper jams Carefully select and load paper to avoid paper jams For more information see Avoiding jams on page 90 Saving money and the environment 72 Saving energy If your printer is connected to a computer by a USB or parallel cable then use the Local Printer Settings Utility for Windows or Printer Settings for Macintosh If your printer is connected to the network then use the Embedded Web Server Note Some features are available only in select printer models Using Sleep and Hibernate modes Sleep mode saves energy by lowering power consumption during extended periods of inactivity Hibernate mode is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely When in Hibernate mode the printer does not respond to print jobs Note Sleep and Hibernate modes can be scheduled For more information see Using Schedule Power Modes on page 73 Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings 3 From the Press Sleep Button or Press an
12. To increase the maximum size range for the USB Buffer disable or reduce the size of the parallel serial and network buffers The printer automatically restarts when the setting is changed The menu selection is then updated Understanding the printer menus 61 Settings menu General Settings menu Use To Display Language Set the language of the text appearing on the Embedded Web English Server Local Printer Settings for Windows or Printer Settings for Francais Macintosh Deutsch Note Not all languages are available for all printers and you may Italiano need to install special hardware for those languages to appear Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Eco Mode Minimize the use of energy paper or specialty media off Notes Energy Energy Paper Offis the factory default setting Off resets the printer to its factory default settings Paper Energy minimizes the power used by the printer Energy Paper minimizes the use of power and of paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job Understanding the printer menus 62 Use To Timeouts Set the amount of time the printer waits after a job is printed before Sleep Mode it goes into a reduced power state Disabled Notes 1 120
13. For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following ET P Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product X i Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Notices Notices Product information Product name Lexmark MS310d MS310dn Machine type 4514 Model s 220 230 Edition notice August 2012 The following paragraph does not apply to any country where such provisions are inconsistent with loca
14. ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka Sis izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajjem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark Interna
15. and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it f an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord prov
16. 25 psi 172 kPa pressure without delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Do not print within 1 mm 0 04 inch of the edge of the label of the perforations or between die cuts of the label Make sure the adhesive backing does not reach to the edge of the sheet Zone coating of the adhesive should be atleast 1 mm 0 04 inch away from edges Adhesive material contaminates the printer and could void the warranty Paper and specialty media guide 45 If zone coating of the adhesive is not possible then remove a 2 mm 0 06 inch strip on the leading and driver edge and then use a non oozing adhesive Portrait orientation is recommended especially when printing bar codes Tips on using letterhead Use letterhead designed specifically for laser printers Print samples on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stack to prevent sheets from sticking together Page orientation is important when printing on letterhead For information on how to load letterhead see Loading trays on page 29 Lo
17. 4 Optional 250 or 550 sheet tray Tray 2 5 6 Front door Notes When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page will print x page jam open front door 20y xx Clearing jams 93 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Clearing jams 94 If the supplemental light sequence matches the light sequence in the preceding illustration then do the following A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door 2 Pull out the toner cartridge using the handle Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Clearing jams 95 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to
18. 43 eniro H 45 Supported paper sizes types and weights eene nennen ener nenas rsen nen sess 45 urinis PH LL A Printing documents ctae ede suse eee are c sovens ececeuedd cadcsesceaveven Pes a iav r a PL thes s eodunictadedeassanddasecdeesSvevseves 49 CANCELING a print JOD etii etii eere cate saute cdscnciesehineseeesaauns AREA EE RR EHE ARR UNE TRE e aee s dou a Rage reed 50 Contents 3 Understanding the printer menus eee eee eene e eene eee eene enne sees DL MISERIS 51 Paper ren eec hei taii teet bc dion icis bee ibi ec ies be edt DER E SCU Pe 51 Network Ports menUus c ioco e eee O etes oee dee Ea cete dod eee eiectus esos bebe eee e o e 60 SettIrigs TI I1U rises ere E Fra E e ea Eee ege T UTR y ago End EN Feu oe Na ye ra gar PESE QNT Fa T EET A T Erb poro Tui 61 Security IMENU cesa Cone eta cased evene p ee y TE E dote ie eo a din En Detail os aden in Eee pe bond ER Meco qiu EE RORKdG 70 Saving money and the environment eee eese ee eee eee eee ee ees eese A L Saving paper and toner ies cri en E ee P REEL oss Ce Up nde EE Te T CERE REC de D HETRIRY RR ESSA RR 438 71 KENIA ETE 72 RECYCLING e 74 Securing the printer uoce xb e que ees oa vene aea Eo eu xp dn vau SEEN SUE Quse aces esee u etu O Using the security lock fEAtUIE ccccsssssccceceesesse
19. Automatically observe DST Set the printer to use the applicable daylight saving time DST start and end times On associated with the printer Time Zone setting Off Note On is the factory default setting UTC GMT Offset Set the time offset from Coordinated Universal Time or Greenwich Mean Time input time in minutes Note The setting applies only if you select UTC user Custom as the time zone DST Start Set the DST start time list of weeks Note The setting applies only if you select UTC user Custom as the time zone list of days list of months input time DST End Set DST end time list of weeks Note The setting applies only if you select UTC user Custom as the time zone list of days list of months input time DST Offset Set the DST offset time input time in minutes Note The setting applies only if you select UTC user Custom as the time zone Saving money and the environment 71 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment The Lexmark recycling program at www lex
20. Do not fold or crease the paper Straighten the edges on a level surface Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Loading paper and specialty media 36 Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Notes Do not force paper into the multipurpose feeder Overfilling may cause paper jams Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Load paper transparencies and card stock with the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging the transparencies came in Loading paper and specialty media 37 Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge of the sheet entering the printer first Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the Emb
21. Green Use this to initiate a print job E i Learning about the printer 12 Light or button Color Description 8 Stoporcancel button Red Use this to cancel a print job Understanding the printer control panel light sequences The printer control panel lights can mean different things depending on the light sequence The lights can be on off blinking or blinking slowly indicating a printer status a warning or an error The following table shows the appearances of the lights Blinking Blinking slowly o lt os D E E3 n VS 4 o 9 BmIIo5 e X J If the printer control panel light sequence matches a light sequence in the following table then see the message in the same row Message Beco Close front door Replace imaging unit o p ging 59 o Sp Replace unsupported e Q LJ toner cartridge l TM D Replace unsupported imaging unit Toner cartridge imaging unit mismatch ae 3 Es Canceling print job x D Learning about the printer a Light sequence SS gawaa Message Flushing buffer SS a Resolution reduced E lt Non Lexmark toner cartridge e E Non Lexmark imaging unit e Printer had to restart e lt Toner cartridge very low e Eo
22. Settings for Macintosh Note When using the Eco Mode setting you may notice a reduction in performance Does the print job still take longer than expected X Yes Install additional printer memory For more information contact customer support 161 EE The problem is solved Job prints from the wrong tray or on the wrong paper a From the Paper menu set the paper size and type to match the paper loaded in the tray To access the Paper menu do either of the following e Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh b Resend the print job Does the job print from the correct tray or on the correct paper ps Actions Yes Noo ooo Step 1 The problem is solved Go to step 2 a Check if you are printing on paper that is supported by the tray b Resend the print job Does the job print from the correct tray or on the correct paper Step 2 The problem is solved Go to step 3 Troubleshooting Actions Step 3 a Depending on your operating system open Printing Preferences or
23. Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 54 c Specify the paper size being manually loaded Note Letter is the US factory default setting A4 is the international factory default setting Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type being manually loaded Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the US factory default setting DL Envelope is the international factory default setting Manual Envelope Type Envelope Rough Envelope Custom Type x Specify the envelope type being manually loaded Note Envelope is the factory default setting Note Only installed trays and feeders are listed in this menu NS Understanding the printer menus 55 Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder Cassette Notes Manual First Cassette is the factory default setting Cassette configures the multipurpose feeder as the default pa
24. a hot component allow the surface to cool before touching it 1 Pull out the tray completely Clearing jams 103 2 Locate the blue lever and then pull it down to release the jam Note If the jammed paper is not visible in the duplex area then open the rear door and then gently remove the jammed paper Make sure all paper fragments are removed 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Insert the tray 5 From the printer control panel press to clear the message and continue printing Clearing jams 104 x page jam remove tray x 24y xx on B If the printer control panel light sequence matches the light sequence in the preceding illustration then press B twice quickly to see the supplemental light sequence Supplemental light sequences Light sequence Clearing jams 105 Light sequence S20 ee VV pom B Na If the supplemental light sequence matches any of the light sequences in the preceding illustrations then do the following J 1 Pull out the tray completely 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 106 3 Insert the tray 4 From the printer control panel press to clear the message and continue printing x page jam clear manual feeder
25. and the number of pages in the print job and then resend the print job Does the print job still take longer than expected Step 2 Go to step 3 The problem is solved From the Print Recovery menu disable the Page Protect feature To access the Print Recovery menu do either of the following Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings General Settings Print Recovery Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Does the print job still take longer than expected XX Troubleshooting a Action Step 3 From the Eco Mode menu change the environmental settings To access the Eco Mode menu do either of the following e If the printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt General Settings gt Eco Mode Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer
26. appropriate Ethernet cable with the Ethernet port Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords power cord directly to a properly grounded electrical outlet Step 6 Turn on the switch or Go to step 7 Make sure the electrical outlet is not turned off by a switch or breaker eset the breaker Is the electrical outlet turned off by a switch or breaker Step 7 Connect the printer Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Go to step 10 Turn off the printer remove all packing materials then reinstall the hardware options and then turn on the printer Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct Go to step 11
27. avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding Safety information CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Learning about the printer Learning about the printer Finding information about the printer What are you looking for Initial setup instructions Connecting the printer Installing the printer software Find it here Setup documentation The setup documentation came with the printer and is also available on the Lexmark Web site at http support lexmark com Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available on the Software and Documentation CD For updates visit our Web site at http supp
28. correct size and type of paper and then press B on the printer control panel to continue printing Make sure the correct paper size and type are specified in the Paper menu Ifthe printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu Ifthe printer is connected to a computer by a USB or parallel cable then access the Paper menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh Press x to cancel the print job Troubleshooting 126 Change paper source to paper type paper size load orientation 3 Blinking E If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Loadthe tray or feeder with the correct size and type of paper and then press B on the printer control panel to continue printing Make sure the correct paper size and type are specified in the Paper menu Ifthe printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network
29. full l l Ly LAT D Paper jam clear standard bin 9 9 9 9 9 9 9 9 9 9 Paper jam remove standard tray to clear duplex Learning about the printer 15 Primary light sequence Supplemental light sequence Message meee oee J S Paper jam open rear o s eo door 6 kd Paper jam remove ov ov LJ gt standard tray to clear duplex Paper jam remove standard tray to clear duplex Paper jam open front door P e Paper jam remove standard tra KS D P Paper jam remove optional tray 2 D E o 0 29 9 o 0 9 9 o P ste Paper jam manual ev Ly 79 feeder Using the Embedded Web Server Note This functionality is available only in network printers or printers connected to print servers Use the Embedded Web Server to Check the status of the printer supplies Configure supply notifications Configure printer settings Configure network settings View reports To access the Embedded Web Server for your printer 1 Obtain the printer IP address by printing a network setup page or menu settings page and then finding the TCP IP section For more information see Printing a menu settings and network setup page on page 26 Notes e An IP address appears as four sets of numbers separated b
30. imaging unit so that both are MICR or non MICR supplies Notes Use a MICR toner cartridge and imaging unit for printing checks and other similar documents Use a non MICR toner cartridge and imaging unit for regular print jobs Troubleshooting 109 Cartridge low 88 xx heer B If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need to order a toner cartridge If necessary press on the printer control panel to continue printing Cartridge nearly low 88 xy Slowly blinking Troubleshooting 110 ee D o If the printer control panel light sequence matches the light sequence in the preceding illustration then press Q on the printer control panel if necessary to continue printing Cartridge very low 88 xy Blinking IX on E If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need toreplace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary press Q on the printer control panel to continue printing Troubleshooting 111 Non Lexmark cartridge see User s Guide 33 xy Blinking e Blinking B Blinking hee If the printer control panel light sequence matches the light sequence in the preceding illustration then the printer has detected a non Lexmark supply or part i
31. inches The smallest Universal size supported in the multipurpose feeder is 76 x 127 mm 3x 5 inches The smallest Universal size supported in the optional tray is 183 x 210 mm 7 2 x 8 3 inches Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field 2 Click Settings Paper Menu Universal Setup 3 Select the unit of measure or click Print Width or Print Length 4 Change the setting and then click Submit Using the printer settings on the computer 1 Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings 2 Select the tray containing the Universal paper size and then select Universal as the paper size Loading paper and specialty media 29 Using the standard bin and paper stop The standard bin holds up to 150 sheets of 20 Ib paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location Loading trays CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while the following light sequence appears on the printer control p
32. jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Separator Source Specify the paper source for separator sheets Tray x Note Tray 1 standard tray is the factory default setting Multi Purpose Feeder Understanding the printer menus 67 a Use To Paper Saver Print multiple page images on one side of a paper off Notes 2 Up 3 Up Offis the factory default setting 4 Up The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Specify the positioning of multiple page images when using Paper Saver Horizontal Notes Reverse Horizontal Reverse Vertical Horizontal is the factory default setting Vertical Positioning depends on the number of page images and whether they are in portrait or landscape orientation Paper Saver Orientation Specify the orientation of a multiple page document Auto Note Auto is the factory default setting The printer chooses between portrait and Landscape landscape Portrait Paper Saver Border Print a border when using Paper Saver None Note None is the factory default setting Solid Quality menu Use To Print Resolution Specify the printed output resolution in dots per inch 300 dpi Note 600 dpi is the factory default setting 600 dpi 1200 dpi 1200 Ima
33. laser invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasers teily on varottava kun v rikasetit on poistettu ja lukitus on auki V lt lasers teelle altistumista GEFAHR Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden KINAYNO Ek uon a panc akt vo o ia laser kata tnv adaipeon twv kaoetwv kat tnv anaop ion uc HavSdAWOns Anope yete tnv x0gon otnv akcvofoA a laser VESZ LY Nem l that l zersug rz s fordulhat el a patronok elt vol t sakor s a z r szerkezet felbont sakor Ker lje a l zersug rnak val kitetts get PERICOLO Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco Evitare l esposizione al raggio laser FARE Usynlig laserstraling nar kassettene tas ut og sperren er satt ut av spill Unng eksponering for laserstr len NIEBEZPIECZENSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Nale y unika na wietlenia promieniem lasera ONACHO Hegsngnmoe na3epHoe n3nyyeHne Npr N3BNEYEHHbIX kaprpukax n CHATUNM GNOKUpoBKU V36eralite Boa3nelicreua nasepHelx nyye Pozor Nebezpe enstvo nevidite n ho laserov ho iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om PELIGRO Se producen radiaciones l ser invisibles al extraer los cartuchos con el in
34. oes vu a eu DS Finding advanced networking and administrator information esses 88 VIEWING repOFts eco itoe do eoc tte tee E A AA T E qe qe zat E Satan Repos aae a pe Dep dr ede ura Deae tane read ERE Ta tei nidi 88 Configuring supply notifications from the Embedded Web Servet uu ccccssssssssseceeceeceseesssssssssaseneeeees 88 Copying printer settings to other Printers cccsccccccccssssssscccceeccscssnsneceeceeeccssesessssseeceeeesesesesusesaeeseseees 89 Clearing IE e Avoiding jatris x coco ettet tete ee idees bte ET A ea Sint oe o eal tte NSEC ONT Laeta e s Peu 90 ACCESSING AIM al eds 2 sino deter eo err ee cai ree Eo See Ee peres Tus EEE ac EE Dae E vuea s a ee TUY E Gia ieee 91 Contents 4 x page jam open front door ZOY XX cscsccscccscccceceecessseeseseseensueceecesseseseseesensaeeseseeseseeseesesessesneneeeees 92 x page jam open rear door ZOY XX c cccccccecescsssesssseceececsssesseaeeeeeceescesesseaseseeeeseesesesesesausseeseeeseeeees 97 x page jam clear standard bin 20y xx eese ennemi 99 x page jam remove tray 1 to clear duplex 23y xx eeeeeeeeeeeeeeernnn nnnm nnn 101 x page jam remove tray x Z4Y xX cscsssssssscccececescesesseseseesseeeeeceeceseesesusseessusaeaeeseeeeeeseesseseseeesees 104 x page jam clear manual feeder 250 xx sese 106 reise tirrerei
35. of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Notices 200 Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Index Index Symbols x page jam cle
36. on Release only when the printer control panel light sequence matches the light sequence in the following illustration On ee e On y On Securing the printer 78 3 Press x until the printer control panel light sequence matches the light sequence in the following illustration and then press ol Blinking Z Blinking The printer will restart several times during this process Note Wipe All Settings securely removes device settings jobs and passwords from the printer memory 4 Close the front door Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Administrator s Guide for additional information 1 Goto http support lexmark com 2 In the Search field type the model name of your printer and then click Go 3 Click the Manuals tab and then select the Embedded Web Server Administrator s Guide Maintaining the printer 79 Maintaining the printer Warning Potential Damage Failure to maintain optimum printer performance periodically or to replace parts and supplies may cause damage to your printer Cleaning the printer Cleaning the printer Note You may need to perform this task after every few months Warning Pot
37. operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme a la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Notices 195 Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install
38. paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Paper and specialty media guide 41 Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m 16 24 Ib bond paper grain long paper is recommended Fiber content Most high quality xerographic paper is
39. printer 3 Right click the printer and then select Properties 4 Click the Configuration tab 5 Do either of the following Click Update Now Ask Printer Under Configuration Options manually add any installed hardware options 6 Click Apply For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print amp Scan select your printer Options amp Supplies Driver System Preferences Print amp Fax select your printer Options amp Supplies Driver 2 Add any installed hardware options and then click OK Networking Notes Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless network For information on installing the wireless network adapter see the instruction sheet that came with the adapter AService Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer Avalid unique IP address for the printer to use on the network The network gateway The network mask Anicknam
40. problem is solved Step 2 From the Paper menu set the paper size and type to match the paper loaded in the tray To access the Paper menu do either of the following e Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do the paper size and type settings match the paper loaded in the tray Go to step 3 Do one or more of the following Specify the correct paper size and type from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size and type specified in the tray settings Step 3 a Depending on your operating system specify the paper size and type from Printing Preferences or the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality probl
41. prohlaSuje Ze vyrobek tento vyrobek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EAAnviki ME THN MAPOY A H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO MPO ON ZYMMOPOONETAI lIPOX TIX OY IQAEI ATIAITHZEIX KAI TIX AOITIEZ ZXETIKEZ AIATAZEIZ TH OAHMA2Z 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran
42. risks and to proceed with the use of non genuine supplies or parts in your printer press and K simultaneously for at least four seconds to clear the light sequence Note For the list of supported supplies see the Ordering supplies section of the User s Guide or visit http support lexmark com Troubleshooting 120 Replace imaging unit O estimated pages remain 84 xy On BS Blinking Ej o If the printer control panel light sequence matches the light sequence in the preceding illustration then replace the imaging unit For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Reinstall missing or unresponsive imaging unit 31 xy Troubleshooting 121 On Y Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration then press E twice quickly to see the supplemental light sequence On e On Rf Blinking If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following Remove the imaging unit and then reinstall it Remove the imaging unit and then install a new one For more information see the instruction sheet that came with the supply Troubleshooting 122 Replace unsupported imaging unit 32 xy
43. step 3 Change the paper type texture and weight to match the paper loaded in the tray Troubleshooting z 177 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper menu change the texture settings to match the paper you are printing on To access the Paper Texture menu do either of the following e Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Paper Menu gt Paper Texture Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Action Yes No Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or the Print dialog b Resend the print job Is the print still too light Step 4 Fromthe Paper Texture Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too light Go to step 6 The problem is solved Troubleshooting a A
44. the Print dialog and then specify the paper type b Resend the print job Does the job print from the correct tray or on the correct paper X Yes The problem is solved 162 Contact customer support Incorrect characters print Action Step 1 Check if the printer control panel light sequence matches the light sequence in the following illustration Hex Trace V Tr Slowly blinking Do both light sequences match Yes Turn off the printer andthenturn it back on to deactivate Hex Trace mode bs Go to step 2 Click Settings gt Network Ports and then click Standard Network or Network x Select PCL SmartSwitch or PS SmartSwitch and then click Submit Resend the print job Do incorrect characters print Ne Step 2 Contact customer The problem is solved a Open a Web browser and then type the printer IP address in the support address field b Tray linking does not work Note The trays and the multipurpose feeder do not automatically detect the paper size You must set the size from the Paper Size Type menu Troubleshooting 163 Action Yes No a From the Paper menu set the paper size and type to match the paper The problem is solved Contact customer loaded in the trays to be linked To access the Paper menu do either support of the following Ifthe printer is on a network then open a Web browser and type the printer
45. the printer settings on the computer Depending on your operating system adjust the toner darkness settings using the Local Printer Settings Utility or Printer Settings Canceling a print job Canceling a print job from the computer For Windows users 1 Openthe printers folder a Click e or click Start and then click Run b Inthe Start Search or Run dialog type control printers C Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following System Preferences Print amp Scan select a printer Open Print Queue System Preferences Print amp Fax select a printer Open Print Queue 2 From the printer window select the print job you want to cancel and then click Delete Understanding the printer menus 51 Understanding the printer menus You may print a menus list by printing the menu settings and network setup pages Access the menus from a network printer by using the Embedded Web Server If your printer is connected by USB or parallel cable then access the menus using the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Menus list Paper Menu Settings Default Source General Settings Paper Size Type Print Settings Configure MP Paper Texture Paper Weight Paper Loading Custom Types Network Ports Security USB Set Date and Time Pap
46. use it b Resend the print job Do print irregularities still appear Go to step 6 The problem is solved M Step 6 Replace the imaging unit and then resend the print job Do print irregularities still appear Contact customer support at http support lexmar k com or your service representative The problem is solved Troubleshooting 173 Repeating defects appear on prints Action Yes No Step 1 Go to step 2 1 Check if the Measure the distance between the defects distance between the defects equal to 80 mm 3 15 in 2 Take note of the distance and then Check for a distance between the defects that equals 97 mm 3 82 in 47 mm 1 85 in 38mm 1 5 in contact customer support at Is the distance between defects equal to one of the listed measurements http support le xmark com or your service representative Step 2 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexma k r r servi Do the repeating defects still appear es you ESS representative M A Print is too dark v ABC DEF Troubleshooting 174 Action Yes No Step 1 Go to step 2 The problem is solved a From the Quality menu reduce the toner darkness To access the Quality menu do either of the following Ifthe printer is on a network then open a Web browser and type th
47. 1 to clear duplex 23y xx 101 paper size setting Universal 28 Paper Size Type menu 52 paper sizes supported by the printer 45 paper stop using 29 Paper Texture menu 55 paper types duplex support 47 supported by printer 47 where to load 47 Paper Weight menu 56 parallel port 18 parts using genuine Lexmark 80 PCL Emul menu 68 Personal Identification Number method using 24 PostScript menu 68 PPDS font error 50 148 preparing to set up the printer on an Ethernet network 21 print irregularities 170 print job canceling from computer 50 print quality troubleshooting blank pages 164 clipped pages or images 165 gray background on prints 167 horizontal voids appear on prints 182 print irregularities 170 print is too dark 173 print is too light 176 printer is printing solid black pages 179 repeating print defects appear on prints 173 shadow images appear on prints 167 skewed print 178 streaked horizontal lines appear on prints 180 streaked vertical lines 181 toner rubs off 185 toner specks appear on prints 185 transparency print quality is poor 179 uneven print density 185 white streaks 183 print troubleshooting incorrect characters print 162 incorrect margins on prints 168 jammed pages are not reprinted 158 job prints from wrong tray 161 job prints on wrong paper 161 jobs do not print 158 large jobs do not collate 163 paper curl 169 paper frequently jams 157 print job takes longer than expected 160 printing slows d
48. 179 repeating print defects appear on prints 173 shadow images appear on prints 167 skewed print 178 streaked horizontal lines appear on prints 180 streaked vertical lines 181 toner rubs off 185 toner specks appear on prints 185 205 transparency print quality is poor 179 uneven print density 185 white streaks on a page 183 troubleshooting printer options internal option is not detected 155 tray problems 156 U unacceptable paper 41 uneven print density 185 Universal paper size setting 28 unlinking trays 37 updating options in printer driver 20 USB port 18 using Wireless Setup Assistant 25 Wireless Setup Utility 24 using Hibernate mode 72 using recycled paper 71 using Schedule Power Modes 73 using Sleep mode 72 using the Embedded Web Server 15 V vertical voids appear 183 viewing reports 88 voids appear 183 volatile memory 76 erasing 77 volatility statement of 76 W wireless network configuration information 23 wireless network setup using the Embedded Web Server 26 Wireless Setup Assistant using 25 Wireless Setup Utility using 24
49. 250 xx on B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Clearing jams 107 On Tjek VV es On E o If the supplemental light sequence matches the light sequence in the preceding illustration then do the following 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Flexthe sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel press O to clear the message and continue printing Troubleshooting 108 Troubleshooting Understanding the printer messages Toner cartridge messages Cartridge imaging unit mismatch 41 xy On du On i Slowly blinking RA Slowly blinking Ifthe printer control panel light sequence matches the light sequence in the preceding illustration then do the following 1 Check if the toner cartridge and imaging unit are both MICR or non MICR supplies Note For the list of supported supplies see the Maintaining the printer chapter of the User s Guide or visit http support lexmark com 2 Change the toner cartridge or
50. 4 a Check if the internal option is selected It may be necessary to manually add the internal option in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 20 b Resend the print job X Does the internal option operate correctly The problem is solved Contact customer support Troubleshooting Tray problems Action Step 1 a Open the tray and do one or more of the following Check for paper jams or misfeeds Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray f you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working Yes The problem is solved 156 z Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working The problem is solved Go to step 3 Check if the tray is available in the printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 20 Is the tray
51. 49 publications where to find 7 Q Quality menu 67 R recycled paper using 42 71 recycling Lexmark packaging 74 Lexmark products 74 toner cartridges 75 Reinstall missing or unresponsive cartridge 31 xy 115 Reinstall missing or unresponsive imaging unit 31 xy 120 Remove paper from standard output bin 136 repeating print defects appear on prints 173 Replace cartridge 0 estimated pages remain 88 xy 112 Replace cartridge printer region mismatch 42 xy 113 Replace imaging unit O estimated pages remain 84 xy 120 Replace unsupported cartridge 32 xy 116 Replace unsupported imaging unit 32 xy 122 replacing imaging unit 84 toner cartridge 83 reports viewing 88 S safety information 5 6 Schedule Power Modes using 73 security lock 76 security Web page where to find 78 selecting a location for the printer 8 selecting paper 41 Service error 151 Set Date and Time menu 70 setting paper size 28 paper type 28 setting Hibernate Timeout 73 setting up the printer on an Ethernet network Macintosh only 22 204 on an Ethernet network Windows only 22 Setup menu 65 shipping the printer 87 Sleep mode adjusting 72 using 72 standard bin using 29 Standard network software error 54 139 Standard Parallel Port Disabled 56 138 Standard USB menu 60 Standard USB port disabled 56 141 statement of volatility 76 storing paper 45 supplies 82 streaked horizontal lines appear on prints 180 streake
52. Automatically restart the printer back into the normal operation Note Reboot when idle is the factory default setting Error Recovery Max Auto Reboots 1 20 Determine the number of automatic restarts the printer can perform Notes e 5 is the factory default setting When the number of restarts equals the specified value then the error message appears Print Recovery Auto Continue Disabled 5 255 sec Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks Onsets the printer to always reprint jammed pages Off sets the printer to never reprint jammed pages Understanding the printer menus a Use Print Recovery Jam Assist On Off 64 Notes Onis the factory default setting On sets the printer to automatically dump blank or partially printed pages to the standard bin after a jammed page has been cleared Offrequires the user to remove all pages from all possible jam locations Print Recovery Page Protect Off On Successfully print a page that may not have printed otherw
53. Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be defective Contact your system support person for a solution and then print another network setup page 27 Loading paper and specialty media 28 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 90 and Storing paper on page 45 Setting the paper size and type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings Note The paper size and type settings will be saved until you reset factory default settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The largest supported Universal size is 216 x 355 6 mm 8 5 x 14
54. IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly N Large jobs do not collate Action Yes No Step 1 The problem is solved Go to step 2 a From the Finishing menu set Collate to On To access the Finishing menu do either of the following Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Print Settings Finishing Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh b Resend the print job Does the job print and collate correctly Step 2 The problem is solved Go to step 3 a From the printer software set Collate to On Note Setting Collate to Off in the software overrides the setting in the Finishing menu b Resend the pr
55. LEXMARK MS310 Series User s Guide August 2012 Machine type s 4514 Model s 220 230 www lexmark com Contents 2 Contents Safety INLONIMALION m Learning about the DEI ler eei eon ep ee peyob ee Furku s eh Ee Pau cuba FEv EF EAE Se POFNRRE VR er E FREPYNR Es Finding information about the printer esses nnne nnne nennen nen nnnnnn nennen ner nennen nnn 7 Selecting a location for the Printer ccccccccsssssscccceecessecssnsececccesseesesnssueeeeesecesessaaeaeessesessseeseeseesssaeeeeeress 8 Printer configutatiOfls 5 2 cese aset teneo ee esa een arae sn ze ME dig ra eser A E e TRO IQ eene RU E Rd RUE EN E laauseeeselaeecsavoeetet 9 Using the printer control panel sessssesssesseeeeeee eene eene enhn nnn nennen tenni rin in nnns nsns nasse nena 11 Understanding the printer control panel light sequences eeeeeeenennnnnene nemen nnns 12 Using the Embedded Web Servel cscsssscscccccceccecessesssseseseeceeeeceseescessseseeesaaeasaeeeeseeeeseseesseseeeeseseeseeees 15 Using the Local Printer Settings Utility eseesssssseeseseseee eene nnne nennen nnne nnne nnne 16 Additional printer Setup exFavexnieaekorsnysuV teo X EREAEDRENPRIS US MP RM E rx exu x Peur Installing hardware optiOns ccce eiren e ennt enean rere a e Ra exo deoa EE OR aa rale ea abr PER teenses DNA Te aa daa ge 17 Setting Up the pri
56. P section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a b c d e Insert the Software and Documentation CD and then double click the installer package for the printer Follow the instructions on the computer screen Select a destination and then click Continue From the Easy Install screen click Install Type the user password and then click OK All the necessary applications are installed on the computer Click Close when installation is complete Additional printer setup 23 4 Add the printer For IP printing a From the Apple menu navigate to either of the following System Preferences Print amp Scan System Preferences Print amp Fax b Click C Click the IP tab d Type the printer IP address in the address field and then click Add For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences Print amp Fax b Click and then navigate to AppleTalk select your printer Add Preparing to set up the printer on a wireless network Notes Make sure your wireless network adapter is installed in your prin
57. Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative Notices 196 This product may be used in the countries indicated in the table below AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Cesky Spole nost Lexmark International Inc timto
58. Troubleshooting 137 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press BB twice quickly to see the supplemental light sequence On Blinking B o If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing Unplug the router then wait for 30 seconds and then plug the router back again Turn off the printer wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or print server For more information contact customer support Troubleshooting 138 Standard parallel port disabled 56 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence on e Slowly blinking 3 Slowly blinking Troubleshooting 139 B If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing Note The printer discards any data received through the parallel port Set the Parallel Buffer to Auto Ifthe printer is on a network then access the Embedded Web Server 1 Open a Web browser and then typ
59. Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance
60. ackage Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Go to step 3 The problem is solved Step 3 a Reviewthetips on avoiding jams For more information see Avoiding jams on page 90 b Follow the recommendations and then resend the print job Do paper jams still occur frequently X Contact customer support The problem is solved Paper jam message remains after jam is cleared Action Open front door and remove all trays a Clear any jammed pages Note Make sure all paper fragments are removed b Press Q to clear the message and continue printing Does the paper jam message remain X Yes Contact customer support The problem is solved Troubleshooting 158 Jammed pages are not reprinted Actions Yes No a From the Print Recovery menu set Jam Recovery to Auto or On To The problem is solved Contact customer access the Print Recovery menu try one or more of the following support Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings General Settings Print Recovery Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected
61. aded in the tray Step 2 Change the texture Contact customer Check if you are printing on paper with texture or rough finishes settings in the Paper support at menu http support lexmar k com or your service Are you printing on textured or rough paper you p 8 8n pap representative M Uneven print density Troubleshooting 186 Replace the imaging unit and then resend the print job Is the print density uneven Contact customer support The problem is solved a Action Step 1 a Turnon the printer b Open a Web browser and then type the printer IP address C Press Enter Does the Embedded Web Server open Embedded Web Server does not open Yes The problem is solved Go to step 2 Step 2 Make sure the printer IP address is correct a View the printer IP address From the TCP IP section in the Network Ports menu Byprinting a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Open a Web browser and then type the IP address Note Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server C Press Enter Does the Embedded Web Server open The problem is solved Go to step 3 Step 3 Check if the network is workin
62. ading the multipurpose feeder on page 34 Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the standard tray or the multipurpose feeder Usetransparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu then transparencies can be printed at a temperature up to 195 C 383 F Avoid getting fingerprints on the transparencies to prevent print quality problems Before loading transparencies flex fan and straighten the stack to prevent sheets from sticking together Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent Store paper in cartons on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and w
63. al Printer Settings Utility or Printer Settings depending on your operating system 2 Sendthe print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Printing 50 Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu 3 Adjust the toner darkness setting 4 Click Submit Using
64. al outlet 5 Turn the printer back on Solving printer problems Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on Is the printer turned on Yes Go to step 2 Turn on the printer Step 2 Check if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer from Sleep mode or Hibernate mode Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Plug one end of the power cord into the printerandthe otherto a properly grounded electrical outlet Step 4 Check other electrical equipment plugged into the electrical outlet Does other electrical equipment work Unplug the other electrical equipment and then turn on the printer If the printer does not work then reconnect the other electrical equipment Go to step 5 Troubleshooting Action Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports Are the cables inserted in the correct ports Yes Go to step 6 154 a Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The
65. ality menu increase the toner darkness To access the Quality menu do either of the following e Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Printer Settings gt Quality Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Note 8 is the factory default setting b Resend the print job Is the print still too light Yes Go to step 2 176 a The problem is solved Step 2 a From the Paper Menu check if the paper type texture and weight match the paper loaded in the tray To access the Paper Menu do either of the following e Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh b Resend the print job Is the tray set to the type and weight of the paper loaded Go to
66. anel Doing so may cause a jam Loading paper and specialty media B Note usy ur Blinking 30 Loading paper and specialty media 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading 31 Loading paper and specialty media 32 3 Unlock the length guide Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support f you are loading A6 size paper in the standard tray then squeeze and slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray Loading paper and specialty media 33 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack Note Make sure the paper is below the maximum fill indicator located on the side of the width guide Notes Load recycled or preprinted paper with the
67. appears as four sets of numbers separated by periods such as 123 123 123 123 Saving money and the environment 74 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Using the printer settings on the computer Windows only Access the Schedule Power Modes menu using the Local Printer Settings Utility Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment The Lexmark recycling program at www lexmark com recycle Recycling Lexmark products To return Lexmark products for recycling 1 Goto www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensu
68. ar standard bin 20y xx 99 x page jam open front door 20y xx 92 x page jam open rear door 20y xx 97 x page jam remove tray 1 to clear duplex 23y xx 101 x page jam remove tray x 24y xx 104 A accessing the Embedded Web Server 15 adjusting toner darkness 49 administrator settings Embedded Web Server 88 assigning custom paper types 39 attaching cables 18 avoiding jams 45 C cables Ethernet 18 parallel 18 USB 18 canceling print job from computer 50 canceling a print job from a computer 50 cannot open Embedded Web Server 186 card stock tips 43 Cartridge low 88 xx 109 Cartridge nearly low 88 xy 109 Cartridge very low 88 xy 110 Cartridge imaging unit mismatch 41 xy 108 Change paper source to custom string load orientation 124 Change paper source to custom type name load orientation 123 Change paper source to paper size load orientation 125 Change paper source to paper type paper size load orientation 126 checking an unresponsive printer 153 cleaning exterior of the printer 79 cleaning the printer 79 Close front door 146 Complex page some data may not have printed 39 147 confidential data information on securing 78 configuration information wireless network 23 configurations printer 9 Configure MP menu 55 configuring multiple printers 89 configuring custom paper types 38 configuring supply notifications 88 connecting printer to w
69. artridge 503X Ultra High Yield Toner Cartridge 503U2 For Latin America includes Puerto Rico and Mexico Toner Cartridge 504 High Yield Toner Cartridge 504H Extra High Yield Toner Cartridge 504X Ultra High Yield Toner Cartridge 504U For Africa Middle East Central Eastern Europe and Commonwealth of Independent States Toner Cartridge 505 High Yield Toner Cartridge 505H Extra High Yield Toner Cartridge 505X Ultra High Yield Toner Cartridge 505U 1 This cartridge is supported only in MS410d MS410dn MS510dn MS610dn and MS610de printer models This cartridge is supported only in MS510dn MS610dn and MS610de printer models For more information on countries located in each region visit www lexmark com regions lt J Item Regular cartridge Worldwide High Yield Toner Cartridge 500HAt 1 This cartridge is supported only in MS310d and MS310dn printer models This cartridge is supported only in MS410d and MS410dn printer models This cartridge is supported only in MS510dn MS610dn and MS610de printer models Maintaining the printer 82 Item Regular cartridge Extra High Yield Toner Cartridge 500XA Ultra High Yield Toner Cartridge 500UA t This cartridge is supported only in MS310d and MS310dn printer models This cartridge is supported only in MS410d and MS410dn printer models This cartridge is supported only in MS510dn MS610dn an
70. as intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new
71. aster Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region n the US See the Statement of Limited Warranty included with this printer or at http support lexmark com In other countries and regions See the printed warranty that came with your printer Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any hardware options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid fluctuations Ambient temperature 16 C to 32 C 60 F to 90 F storage temperature 20 C to 40 C 4 F to 104 F Allow the following recommended amount of space around the printer for proper ventilation Learning about the printer 9 Right side 305 mm 12 in
72. ault setting Normal Heavy Recycled Weight Specify the relative weight of the recycled paper loaded Light Note Normal is the factory default setting Normal Heavy Labels Weight Specify the relative weight of the labels loaded Light Note Normal is the factory default setting Normal Heavy Bond Weight Specify the relative weight of the bond paper loaded Light Note Normal is the factory default setting Normal Heavy Envelope Weight Specify the relative weight of the envelope loaded Light Note Normal is the factory default setting Normal Heavy Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded Note Normal is the factory default setting Letterhead Weight Light Normal Heavy Specify the relative weight of the letterhead loaded Note Normal is the factory default setting Preprinted Weight Specify the relative weight of the preprinted paper loaded Light Note Normal is the factory default setting Normal Heavy Colored Weight Specify the relative weight of the colored paper loaded Light Note Normal is the factory default setting Normal Heavy Light Weight Specify that the weight of the paper loaded is light Light Heavy Weight Specify that the weight of the paper loaded is heavy Heavy Understanding the printer menus z Use Cotton Rough Weight Light Normal Heavy 1 a PEPE Specify the relative weight of the cott
73. available in the printer driver Step 3 Go to step 4 Reinstall the tray For Check if the tray is installed more information see Print a menu settings page and then check if the tray is listed in the the setup documentation that Installed Options list came with the tray Is the tray listed in the menu settings page Step 4 Go to step 5 Manually add the tray in the printer driver Step 5 Check if the option is selected a From the application you are using select the option For Mac OS X version 9 users make sure the printer is set up in Chooser b Resend the print job Is the tray working The problem is solved Contact customer support Troubleshooting Paper feed problems Paper frequently jams ia Action Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray e with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Check if the paper size indicators on the paper guides are aligned Yes Go to step 2 157 The problem is solved Step 2 a Load paper from a fresh p
74. ay cause print quality problems C Reinstall the imaging unit and then the cartridge d Resend the print job The problem is solved Contact customer support Does the gray background disappear from the prints Incorrect margins on prints Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct N Yes The problem is solved z Go to step 2 Troubleshooting a Action Step 2 printer IP address in the address field Then navigate to Settings gt Paper Menu Note If you do not know the IP address of the printer then print a If the printer is connected to a computer by a USB or parallel cable Settings for Macintosh Does the paper size setting match the paper loaded in the tray From the Paper menu check if the paper size setting matches the paper loaded in the tray To access the Paper menu do either of the following e Ifthe printer is on a network then open a Web browser and type the network setup page and locate the IP address in the TCP IP section then open the Local Printer Settings Utility for Windows or the Printer Yes Go to step 3 169 z Do one or more of the following Change the paper size setting to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size setting Step 3
75. b Resend the print job Do shadow images still appear on the prints Go to step 4 The problem is solved Step 4 Replace the imaging unit and then resend the print job Do shadow images still appear on the prints M Contact customer support The problem is solved Gray background on prints Leading edge Trailing edge Troubleshooting Action Step 1 a From the Quality menu select a lower number to reduce the toner density To access the Quality menu do either of the following e Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Print Settings gt Quality Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Note 8 is the factory default setting b Resend the print job Does the gray background disappear from the prints Yes The problem is solved 168 Go to step 2 Step 2 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light m
76. cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print Step 5 The problem is solved Go to step 6 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print Troubleshooting 160 a Action Yes No Step 6 The problem is solved Contact customer a Remove and reinstall the printer software For more information see support Installing the printer software on page 19 Note The printer software is available at http support lexmark com b Resend the print job Do the jobs print NS Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The printer speed may be reduced when printing for long periods of time or printing at elevated temperatures The printer speed may also be reduced when the printed output resolution is set to 1 200 dpi Action Place letter or A4 size paper in the tray and then resend the print job The problem is solved Contact customer Does the print speed increase support Print job takes longer than expected Action Yes No Step 1 Go to step 2 The problem is solved Reduce the number and size of fonts the number and complexity of images
77. connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Notices 190 Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Modular component notice This product may contain the following modular component s Lexmark regulatory type model LEX M01 005 FCC ID IYLLEXMO1005 IC 2376A M01005 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 mete
78. ction Step 6 a Shake the imaging unit to redistribute the toner 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the print still too light Yes Go to step 7 178 a The problem is solved Step 7 Replace the imaging unit and then resend the print job Is the print still too light NS Contact customer support The problem is solved Skewed print Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Yes Go to step 2 The problem is solved Step 2 a Check if you are printing on a paper that is supported by the tray b Resend the print job Is the print still skewed is Contact customer support The problem is solved Troubleshooting Printer is printing solid black pages Action Step 1 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality pr
79. curing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information V l Erase the content of any installed printer memory in the following circumstances The printer is being decommissioned The printer is being moved to a different department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Securing the printer 77 Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data simply turn off the printer Erasing non volatile memory 1 Turn off the printer 2 Open the front door of the printer and hold down while turning the printer
80. d Hold Sleep Button menu select Sleep or Hibernate Notes When Press Sleep Button is set to Sleep or Hibernate press the Sleep button for less than three seconds to set the printer to Sleep or Hibernate mode When Press and Hold Sleep Button is set to Sleep or Hibernate press and hold the Sleep button for more than three seconds to set the printer to Sleep or Hibernate mode 4 Click Submit Note If the printer is in Hibernate mode then the Embedded Web Server is disabled Using the printer settings on the computer Depending on your operating system access the Sleep Mode menu using the Local Printer Settings Utility or Printer Settings Adjusting Sleep mode To save energy decrease the number of minutes the printer waits before it enters Sleep Mode Available settings range from 1 to 120 minutes The factory default setting is 30 minutes Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Saving money and the environment 73 Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep Mode 4 Click Submit Using the printer settings on the computer W
81. d MS610de printer models is Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge For more information on replacing the imaging unit see the instruction sheet that came with the supply Lexmark Return Program Regular Imaging unit 500Z 500ZA Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Maintaining the printer 83 Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials 4 Shake the new cartridge to redistribute the toner m Y A v 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Maintaining the printer 6 Close the front door Replacing the imaging unit
82. d Texture Specify the relative texture of the letterhead loaded Smooth Note Normal is the factory default setting Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded Smooth Note Normal is the factory default setting Normal Rough Colored Texture Specify the relative texture of the colored paper loaded Smooth Note Normal is the factory default setting Normal Rough Light Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Rough Cotton Texture Specify the relative texture of the cotton paper loaded Rough Custom x Texture Specify the relative texture of the custom paper loaded Smooth Notes Normal Rough Normal is the factory default setting The options appear only if the custom type is supported S w Paper Weight menu Use To Plain Weight Specify the relative weight of the plain paper loaded Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded Light Note Normal is the factory default setting Normal Heavy S Understanding the printer menus 57 Use To Transparency Weight Specify the relative weight of the transparencies loaded Light Note Normal is the factory def
83. d specialty media guide 40 Paper and specialty media guide Additional information for printing on specialty media may be found in the Cardstock and Label Guide available at http support lexmark com Paper guidelines Selecting the correct paper or specialty media reduces printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The standard printer trays can automatically feed paper weights up to 90 g m 24 Ib bond grain long paper The optional trays can automatically feed paper weights up to 120 g m 32 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 163 g m 43 Ib bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches it is recommended to use 90 g m 24 Ib or heavier paper Note Two sided printing is supported only for 60 90 g m 16 24 Ib bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing
84. d then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Network Ports Wireless 3 Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page again Then in the Network Card x section see if the status is Connected Printing a menu settings and network setup page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly The network setup page prints at the same time containing the current network settings of the printer and levels of supplies From the printer control panel press for at least four seconds Notes f you have not changed any menu settings then the menu settings page lists all the factory default settings When you select and save other settings from the menus they replace the factory default settings as user default settings Additional printer setup Make sure to check the first section of the network setup page to see if the status is
85. d vertical lines appear on prints 181 streaks appear 183 supplies checking status 79 conserving 71 storing 82 using genuine Lexmark 80 using recycled paper 71 supplies ordering imaging unit 82 toner cartridges 80 supply notifications configuring 88 supported paper sizes 45 supported paper types and weights 47 T tips card stock 43 labels paper 44 on using envelopes 44 tips on using envelopes 44 toner cartridge replacing 83 toner cartridges ordering 80 recycling 75 toner darkness adjusting 49 Index Too many trays attached 58 152 trays linking 37 unlinking 37 troubleshooting cannot open Embedded Web Server 186 checking an unresponsive printer 153 solving basic printer problems 153 troubleshooting paper feed message remains after jam is cleared 157 troubleshooting print incorrect characters print 162 incorrect margins on prints 168 jammed pages are not reprinted 158 job prints from wrong tray 161 job prints on wrong paper 161 jobs do not print 158 large jobs do not collate 163 paper curl 169 paper frequently jams 157 print job takes longer than expected 160 printing slows down 160 tray linking does not work 162 unexpected page breaks occur 164 troubleshooting print quality blank pages 164 clipped pages or images 165 gray background on prints 167 horizontal voids appear on prints 182 print irregularities 170 print is too dark 173 print is too light 176 printer is printing solid black pages
86. de on the Software and Documentation CD or the Embedded Web Server Administrator s Guide on the Lexmark Web site at http support lexmark com Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer the network and supplies 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Reports and then click the type of report you want to view Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes Selectable alerts can be set on the toner cartridge and imaging unit All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail selectable alert is available for all supply conditions The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the pri
87. e called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 30 min By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 120 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Hibernate Mode This product is designed with an ultra low power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods Using the Hibernate Timeout Using the Schedule Power modes Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and Disabled Switzerland Factory default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a s
88. e for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember Additional printer setup 22 You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Installing the printer on an Ethernet network For Windows users 1 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click e or click Start and then click Run b c u A U N In the Start Search or Run dialog type D setup exe where Dis the letter of the CD or DVD drive Press Enter or click OK Click Install and then follow the instructions on the computer screen Select Ethernet connection and then click Continue Attach the Ethernet cable when instructed to do so Select the printer from the list and then click Continue Note If the configured printer does not appear in the list then click Modify Search 6 Follow the instructions on the computer screen For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either From the printer control panel From the TCP I
89. e light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Troubleshooting 116 If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following Remove the toner cartridge and then reinstall it Removethe toner cartridge and then install a new one For more information see the instruction sheet that came with the supply Replace unsupported cartridge 32 xy On on ae fae On If the printer control panel light sequence matches the preceding light sequence then remove the toner cartridge and then install a supported one For more information see the instruction sheet that came with the supply Note If you do not have a replacement toner cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Troubleshooting 117 Imaging unit messages Imaging unit low 84 xy Rs Blinking EJ o If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need to order an imaging unit If necessary press on the printer control panel to continue printing Imaging unit nearly low 84 xy Troubleshooting 118 Slowly blinking hf Blinking B o If the printer control panel light sequence matches the light sequence in the preceding illustration then press on the prin
90. e printer IP address in the address field Then navigate to Settings gt Printer Settings gt Quality Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Note 8 is the factory default setting b Resend the print job Is the print still too dark Step 2 Go to step 3 Change the paper type texture and weight to match the paper loaded in the tray a From the Paper Menu check if the paper type texture and weight match the paper loaded in the tray To access the Paper Menu do either of the following fthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh b Resend the print job Is the tray set to the type and weight of the paper loaded Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printin
91. e printer using the power switch and then unplug the power cord from the electrical outlet 2 Unpack the tray and then remove any packing material 3 Remove the tray from the base 4 Remove any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer Additional printer setup 18 7 Align the printer with the tray and then slowly lower the printer into place 8 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 20 Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate parallel cable with the parallel port Additional printer setup 19 The appropriate Ethernet cable with the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur 5 6 mM Use the To 1 USB port Attach an optional wireless ne
92. e the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Network Ports Parallel 3 In the Parallel Buffer field enter 2 4 Click Submit Ifthe printer is connected to a computer by a USB or parallel cable then access the Parallel menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh Standard network software error 54 B Troubleshooting 140 If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On on B If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing Turn off the printer and then turn it back on Update the network firmware in the printer or on the print server For more information contact customer support Troubleshooting 141 Standard USB port disabled 56 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On Blinking
93. eatures of your printer select the custom install option and then select all packages listed Using the Internet 1 Goto the Lexmark Web site at http support lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the printer driver and then install the printer software Installing the Local Printer Settings Utility 1 Visit http support lexmark com and then download the software Double click the downloaded software Select an installation type and then click Install 2 3 4 Click Install to start the installation 5 Click Agree to accept the license agreement 6 Click Continue and then follow the instructions on the computer screen Notes Use the Local Printer Settings Utility to change the toner darkness power saver and paper size settings for all print jobs Use the printer software to change these settings for individual print jobs This utility is supported only in select printer models Updating available options in the printer driver When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs Additional printer setup 21 For Windows users 1 Openthe printers folder a Click e or click Start and then click Run b Inthe Start Search or Run dialog type control printers C Press Enter or click OK 2 Select the
94. edded Web Server or from your computer set the paper size and type in the Paper menu to match the paper loaded in the multipurpose feeder Note Depending on your operating system access the Paper menu using Local Printer Settings Utility or Printer Settings Linking and unlinking trays When the paper size and paper type for any trays are the same the printer will link those trays When one linked tray becomes empty paper will feed from the next linked tray It is recommended to give all unique paper such as letterhead and different colored plain papers a different custom type name so that the trays they are in will not automatically link Linking and unlinking trays Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Loading paper and specialty media 38 Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 From the Tray Configuration section select a tray and then change the paper size and type settings Tolink trays make sure the paper size and type for the tray match that of the other tray Tounlink trays make sure the paper size or type for the tray does not match that of the ot
95. eder in order to print from that source Envelope Cotton Understanding the printer menus 60 Network Ports menu Standard USB menu Use To PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Onisthe factory default setting If PCLSmartSwitch is enabled then the printer uses PCL emulation f PCLSmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Onisthe factory default setting f PS SmartSwitch is enabled then the printer uses PostScript emulation f PS SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu USB Buffer Set the size of the USB input buffer Disabled Notes Auto 3K to maximum size allowed Auto is the factory default setting Disabled turns off job buffering The USB buffer size value can be changed in 1KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off
96. ems 3 Install the imaging unit and then the cartridge b Resend the print job Is the page or image clipped Contact customer support The problem is solved Troubleshooting Shadow images appear on prints Leading edge BS ABCD ABCD Trailin j edge Action 167 From the Paper menu set the paper size and type to match the paper loaded in the tray To access the Paper menu do either of the following e If the printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do the paper type and weight settings match the paper loaded in the tray Yes No Step 1 Go to step 2 Load paper with the Check if the paper loaded in the tray has the correct paper type and weight correct paper type and weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper type and weight to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or the Print dialog
97. ential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Checking the status of parts and supplies Checking the status of parts and supplies Note Make sure the computer and printer are connected to the same network Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status Mo
98. envelopes must not exceed 70 g m 20 Ib bond weight Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Haveaninterlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 6096 and high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two sided labels are not supported For more information on label printing characteristics and design see the Card Stock amp Label Guide available at http support lexmark com When printing on labels Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 240 C 464 F without sealing excessive curling wrinkling or releasing hazardous emissions Labeladhesives face sheet printable stock and topcoats can withstand up to
99. er menu Default Source menu Use To Default Source Set a default paper source for all print jobs Tray x Notes MP Feeder Manual Paper Tray 1 standard tray is the factory default setting Manual Envelope From the Paper menu set Configure MP to Cassette for MP Feeder to appear as a menu setting e f two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray X Pi Understanding the printer menus 52 Paper Size Type menu Use Tray x Size A4 _ Specify the paper size loaded in each tray Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Notes AS A6 Letter is the US factory default setting A4 is the international factory JIS B5 default setting Letter f two trays contain paper of the same size and type and the trays have bees the same settings then the trays are automatically linked When one see tray is empty the print job continues using the linked tray Executive De The A6 paper size is supported only in Tray 1 and the multipurpose Oficio Mexico feeder Folio Statement Universal Tray x Type Specify the type of paper loaded in each tray Plain Paper Notes Transparency Recycled Plain Paper is the factory default setting for Tray 1 Custom Type x is tabels the factory default setting for all other
100. est Certification PEFC These certifications Paper and specialty media guide 43 3 guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices Choose the most appropriate paper for printing needs normal 75 or 80 g m certified paper lower weight paper or recycled paper Unacceptable paper examples Test results indicate that the following paper types are at risk for use with laser printers Chemically treated papers used to make copies without carbon paper also known as carbonless papers Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European testing Paper weighing less than 60 g m 16 Ib Multiple part forms or documents For more information about Lexmark visit www lexmark com General sustainability related information can be found at the Environmental Sustainability lin
101. f the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source From the printer control panel press X to cancel the print job Troubleshooting 132 Load Manual Feeder with custom type name orientation o B If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the multipurpose feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press x to cancel the print job Troubleshooting 133 Load Manual Feeder with custom type string orientation o B If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the multipurpose feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press x to cancel the print job Troubleshooting 134 Load Manual Feeder with
102. f you are using a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit WPS PIN and then save the setting Connecting the printer to a wireless network using the printer software Using the Wireless Setup Utility Windows only The Wireless Setup Utility lets you Configure the printer to join an existing wireless network Adda printer to an existing ad hoc network Change the wireless settings after installation nstall the printer on additional network computers Additional printer setup Installing the Wireless Setup Utility 1 Goto the Lexmark Web site at http support lexmark com 2 Download the latest Wireless Setup Utility 3 Double click the downloaded software installer package 4 Follow the instructions on the computer screen Launching the Wireless Setup Utility Notes Make sure the printer is turned on Make sure a wireless network adapter installed in your printer is attached and working properly 1 Click B or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home gt Settings gt Wireless Setup Utility 4 Follow the instructions on the computer screen Using the Wireless Setup Assistant Macintosh only The Wireless Setup Assistant lets y
103. formation see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement toner cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace cartridge printer region mismatch 42 xy Troubleshooting 114 If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On Blinking fe a On If the supplemental light sequence matches the light sequence in the preceding illustration then install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values Printer and toner cartridge regions Region number x Region y 0 Global 1 United States Canada 2 European Economic Area EEA Switzerland 3 Asia Pacific Australia New Zealand 4 Latin America 5 Africa Middle East rest of Europe 9 Invalid S J Notes The x and y values are the xy of the error code displayed on the Embedded Web Server The x and y values must match for printing to continue Troubleshooting 115 Reinstall missing or unresponsive cartridge 31 xy ion bem If the printer control panel light sequence matches th
104. g a Print a network setup page b Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open X The problem is solved Go to step 4 Troubleshooting 187 Action Yes No Step 4 The problem is solved Go to step 5 Check if the cable connections to the printer and print server are secure a Connect the cables properly For more information see the setup documentation that came with the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Step 5 The problem is solved Contact your system Temporarily disable the Web proxy servers support person Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open Contacting customer support When you contact customer support describe the problem you are experiencing the printer control panel light sequence and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number
105. g Preferences or the Print dialog b Resend the print job Is the print still too dark Ny 175 Troubleshooting a Action Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper Yes From the Paper Texture menu change the texture settings to match the paper you are printing on To access the Paper Texture menu do either of the following e Ifthe printer is ona network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Paper Menu gt Paper Texture Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh z Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too dark Go to step 6 The problem is solved Step 6 Replace the imaging unit and then resend the print job Is the print still too dark Contact customer support The problem is solved Troubleshooting Print is too light Action Step 1 a From the Qu
106. g unit 1 Remove the toner cartridge and then the imaging unit 2 Check if the packing material is properly removed from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages Action Yes Go to step 2 165 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages Go to step 3 The problem is solved Step 3 Replace the imaging unit and then resend the print job Is the printer still printing blank pages X Contact customer support The problem is solved Clipped pages or images Leading edge Trailing edge Troubleshooting Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Yes Go to step 2 166 The
107. ge Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity in order to enhance images horizontally off or vertically or to enhance fonts Fonts Note Off is the factory default setting Horizontally Vertically Both directions Isolated Toner Darkness Lighten or darken the printed output 1710 Notes 8 is the factory default setting Selecting a smaller number can help conserve toner V Understanding the printer menus 68 Use To Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings maps electrical On circuit diagrams and flow charts Off Notes Offis the factory default setting You can set this option from the printer software For Windows users click File gt Print and then click Properties Preferences Options or Setup For Macintosh users choose File gt Print and then adjust the settings from the Print dialog and pop up menus To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Automatically adjust the contrast enhancement applied to images Auto Note Auto is the factory default setting Off Brightness Adjust the printed output either by lightening or darkening it You can conserve toner 6to6 by lightening the output Note 0 is the factory default setting Contrast Adjust the contrast of printed objects 0 5 Note 0 is the fac
108. gy Hung ria Kft 8 Lechner d n fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be
109. he Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2012 Lexmark International Inc All rights reserved Notices 189 GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application prog
110. he printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions Anycart used to move the printer must have a surface able to support the full footprint of the printer Anycart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging Managing the printer 88 Managing the printer This chapter covers basic administrative support tasks using the Embedded Web Server Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Gui
111. he toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked horizontal lines still appear on prints Yes Go to step 5 181 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked horizontal lines still appear on prints NS Contact customer support The problem is solved Streaked vertical lines appear on prints Leading edge From the Paper Menu set the paper type texture and weight to match the paper loaded in the tray To access the Paper Menu do either of the following fthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section fthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do the paper type texture and weight match the paper in the tray S Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Depe
112. her tray 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings Warning Potential Damage Paper loaded in the tray should match the paper type assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Configuring a custom paper type name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Names 3 Select a custom name and then type a new custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer settings on the computer Windows only Access the Custom menu using the Local Printer Settings Utility Configuring a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and the
113. hysical printable area Normal Whole Page Notes Normal is the factory default setting Normal allows the printer to use the PCL and PostScript defined printable regions and logical page sizes Whole Page allows the image to be moved outside the Normal defined logical page area However if the user prints any data in the non printable area then the printer clips the image at the boundary defined by the Normal setting This setting affects only pages printed using a PCL 5 interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Resource Save Specify how the printer handles temporary downloads such as On fonts and macros stored in the RAM when the printer receives a Off print job that requires more than the available memory Notes Offisthe factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are deleted in order to process print jobs Onsets the printer to retain downloads during language changes and printer resets If the printer runs out of memory then the Memory Full 38 error message appears but downloads are not deleted Understanding the printer menus 66 Finishing menu Use To Sides Duplex Specify whether two sided duplex printing is set as the default for all print jobs 1 sided Notes 2 sided 1 sided is the factory default setting You can set two sided printing from the software progra
114. ided with this product or the manufacturer s authorized replacement CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative A CAUTION SHOCK HAZARD To
115. ield Notes Print a network setup page or menu settings page and then locate IP address in TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu Ifthe printer is connected to a computer by a USB or parallel cable then access the Paper menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh Note Make sure the paper size is correctly set For example if the MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Load paper source with custom type name orientation Troubleshooting 129 If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the tray or feeder with the correct size and type of paper From the printer control panel press to continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Press x to cancel the print job Load paper source with custom type string orientation Et B If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following
116. ies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19752 standard Extremely low print coverage for extended periods of time may negatively affect actual yield Maintaining the printer 81 Return Program cartridge For the United States and Canada Toner Cartridge 501 High Yield Toner Cartridge 501H Extra High Yield Toner Cartridge 501X Ultra High Yield Toner Cartridge 501U For the European Union European Economic Area and Switzerland Toner Cartridge 502 High Yield Toner Cartridge 502H Extra High Yield Toner Cartridge 502X Ultra High Yield Toner Cartridge 502U For the Asia Pacific Region includes Australia and New Zealand Toner Cartridge 503 High Yield Toner Cartridge 503H Extra High Yield Toner C
117. if the paper size is at least 105 x 148 mm 4 1x 5 8 in Universalis supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode ifthe width is at least 210 mm 8 3 in and length isat least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder A Paper and specialty media guide 47 psg aaa y size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray J X B5 Envelope X 176 x 250 mm 6 9 x 9 8 in Other Envelope X X J X 229 x 356 mm 9 x 14 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application 2 Universalis supported only in the standard tray if the paper size is at least 105 x 148 mm 4 1x 5 8 in Universalis supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode ifthe width is at least 210 mm 8 3 in and length isat least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder J Supported paper types and weights The standard tray supports 60 90 g m 16 24 Ib paper weights The optional tray supports 60 120 g m 16 32 Ib paper weights The multipurpose feeder supports 60 163 g m 16 43 Ib
118. indows only Access the Setup menu using the Local Printer Settings Utility Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Hibernate Timeout menu using the Local Printer Settings Utility or Print Settings Using Schedule Power Modes Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address
119. ing 129 Load paper source with paper size 130 Load paper source with paper type paper size 131 Load Manual Feeder with custom type name 132 Load Manual Feeder with custom type string 133 Load Manual Feeder with paper size 134 Load Manual Feeder with paper type paper size 135 Memory full 38 145 Network x software error 54 136 Index Non Lexmark cartridge see User s Guide 33 xy 111 Non Lexmark imaging unit see User s Guide 33 xy 119 PPDS font error 50 148 Printer had to restart Last job may be incomplete 150 Reinstall missing or unresponsive cartridge 31 xy 115 Reinstall missing or unresponsive imaging unit 31 xy 120 Remove paper from standard output bin 136 Replace cartridge O estimated pages remain 88 xy 112 Replace cartridge printer region mismatch 42 xy 113 Replace imaging unit O estimated pages remain 84 xy 120 Replace unsupported cartridge 32 xy 116 Replace unsupported imaging unit 32 xy 122 Service error 151 Standard network software error 54 139 Standard Parallel Port Disabled 56 138 Standard USB port disabled 56 141 Too many trays attached 58 152 printer options troubleshooting internal option is not detected 155 tray problems 156 printer problems solving basic 153 printer security information on 78 printer software installing 19 printing from Macintosh 49 from Windows 49 menu settings page 26 network setup page 26 printing a document
120. ing Preferences or from the Print dialog b Resend the print job Is the paper still curled Step 4 Go to step 5 The problem is solved a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Step 5 Contact customer The problem is solved a Load paper from a fresh package support Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the paper still curled is Print irregularities Leading edge Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear X Troubleshooting z Action Step 2 From the Paper menu set the paper size and type to match the paper loaded in the tray To access the Paper menu do either of the following Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windo
121. int job Does the job print and collate correctly Troubleshooting Step 3 Reduce the number and size of fonts the number and complexity of images and the number of pages in the job Does the job print and collate correctly The problem is solved 164 Contact customer support Unexpected page breaks occur Action Step 1 Fromthe Setup menu adjust the print timeout setting To access the Setup menu do either of the following e Ifthe printer is on a network then access the Embedded Web Server a Open a Web browser and then type the printer IP address in the address field Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section b Navigate to Settings General Settings Timeouts adjust the print timeout setting Submit fthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Does the file print correctly Yes The problem is solved Go to step 2 Step 2 a Check the original file for manual page breaks b Resend the print job Does the file print correctly bs The problem is solved Contact customer support Print quality problems Printer is printing blank pages Troubleshooting Step 1 a Check if there is packing material left on the imagin
122. intable side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same tray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain long for 60 to 90 g m 16 to 24 Ib weight paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Paper and specialty media guide 42 Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers As an environmentally conscientious company Lexmark supports the use of recycled paper produced specifically for use in laser electrophotographic printers While no bla
123. inter control panel press to print the portion of the job already stored and begin collating the rest of the print job From the printer control panel press X to cancel the print job Troubleshooting 144 Insufficient memory to support Resource Save feature 35 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence on VV Ae Blinking B Troubleshooting 145 If the supplemental light sequence matches the light sequence in the preceding illustration then press onthe printer control panel to clear the light sequence The job will be printed without using Resource Save Memory full 38 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Troubleshooting 146 on e On VV WY on B If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing A data loss will occur From the printer control panel press x to cancel the print job Install additional printer memory Decrease the resolution setting Miscellaneous messages Close front door On If the printer co
124. ireless network using Personal Identification Number method 24 connecting to a wireless network using the Embedded Web Server 26 conservation settings Hibernate mode 72 Hibernate Timeout 73 Schedule Power Modes 73 Sleep mode 72 conserving supplies 71 contacting customer support 187 control panel printer buttons 11 lights 11 Custom Name x name configuring 38 custom paper type assigning 39 configuring 38 custom paper type name configuring 38 Custom Types menu 59 201 customer support contacting 187 D Default Source menu 51 documents printing from Macintosh 49 from Windows 49 E Embedded Web Server accessing 15 administrator settings 88 copying settings to other printers 89 functions 15 networking settings 88 problem accessing 186 using 15 Embedded Web Server Administrator s Guide where to find 78 88 emission notices 189 190 193 194 195 envelopes tips on using 44 environmental settings 71 Hibernate mode 72 Hibernate Timeout 73 Schedule Power Modes 73 Sleep mode 72 erasing non volatile memory 77 erasing volatile memory 77 Ethernet network preparing to set up for Ethernet printing 21 Ethernet network setup using Macintosh 22 using Windows 22 Ethernet networking Macintosh 22 Windows 22 Ethernet port 18 Ethernet setup preparing for an 21 exterior of the printer cleaning 79 Index F FCC notices 189 194 finding more information about the printer 7 Finishing menu 66 G General Set
125. ise Notes Offisthe factory default setting Off prints a partial page when there is not enough memory to print the whole page Onsets the printer to process the whole page so that the entire page prints Press Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts when you press the Sleep button for less than three seconds Note Sleep is the factory default setting Press and Hold Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts when you press and hold the Sleep button for more than three seconds Note Sleep is the factory default setting Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text x Select a custom home message that appears as an alternating display of the printer status Note Off is the factory default setting Understanding the printer menus 65 Print Settings Setup menu Use To Printer Language Set the default printer language PCL Emulation PS Emulation Notes PCL Emulation is the factory default setting PCL Emulation uses a PCL interpreter for processing print jobs PS Emulation uses a PostScript interpreter for processing print jobs Setting a printer language default does not prevent a software program from sending print jobs that use another printer language Print Area Set the logical and p
126. k Using specialty media Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Make sure the Paper Type is Card Stock Select the appropriate Paper Texture setting Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240 C 464 F without releasing hazardous emissions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Paper and specialty media guide 44 Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance use envelopes made from 90 g m 24 Ib bond paper or 25 cotton All cotton
127. l law 188 LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to t
128. leep button for less than three seconds if Press Sleep Button is set to Hibernate Press and hold the Sleep button for more than three seconds if Press and Hold Sleep Button is set to Hibernate Turn off the printer and then turn it back on Timeouts Set the printer to Hibernate mode even if there is an active Ethernet Hibernate Timeout on Connection Hibernate Do Not Hibernate connection Note Do Not Hibernate is the factory default setting Understanding the printer menus Use Timeouts Print Timeout 63 OO Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print Disabled job 1 255 sec Notes 90 sec is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Timeouts Set the amount of time in seconds the printer waits for additional Wait Timeout data before canceling a print job Disabled 15 65535 sec Notes 40 sec is the factory default setting Wait Timeout is available only when the printer is using PostScript emulation This setting has no effect on PCL emulation print jobs Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never
129. light can cause print quality problems 5 Lift the green flap in front of the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 96 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer 8 Insertthe tonercartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the printer control panel press B to clear the message and continue printing Clearing jams 97 x page jam open rear door 20y xx on B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Clearing jams 98 If the supplemental light sequence matches the light sequence in the preceding illustration then do the following 1 Press the button on the right side of the printer and then open the front door 2 Gently pull down the rear door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Firmly grasp the jammed paper on each side and then gently pull it
130. m For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup For Macintosh users 1 Choose File gt Print 2 Adjust the settings from the print dialog and pop up menus Duplex Binding Define the way two sided pages are bound and printed Long Edge Notes Short Edge Long Edge is the factory default setting Long Edge binds pages along their long edge left edge for portrait and top edge for landscape Short Edge binds pages along their short edge top edge for portrait and left edge for landscape Copies Specify the default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specify whether to insert blank pages in a print job Do Not Print Note Do Not Print is the factory default setting Print Collate Stack the pages of a print job in sequence when printing multiple copies 1 1 1 2 2 2 Note 1 2 3 1 2 3 is the factory default setting 1 2 3 1 2 3 Separator Sheets Specify whether to insert blank separator sheets off Notes Between Copies Between Jobs e Off is the factory default setting Between Pages Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 1 1 2 2 2 If Collate is set to 1 2 3 1 2 3 then a blank page is inserted between each set of printed pages such as after all page 2 s and after all page 3 s Between Jobs inserts a blank sheet between print
131. made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater or lesser than 2 5 mm 0 10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print quality Always use new undamaged paper Before loading paper know the recommended pr
132. mall amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Notices 194 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technolo
133. mark com recycle By selecting certain printer settings or tasks you may be able to reduce your printer s impact even further This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser LED printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 42 Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing You can Use both sides of the paper If your printer model supports duplex printing you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog Check your first draft for accuracy Before printing or making multiple copies of a document Use the preview feature which you can select from the Print dialog or the Lexmark Toolbar to see how the document will look before you print it Print one copy of the document to check its content and format for accuracy
134. min Lc 30 min is the factory default setting Disabled appears only when Energy Conserve is set to Off Lower settings conserve more energy but may require longer warm up times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time To wake the printer from Sleep mode try one of the following Press any hard button on the printer control panel Open the front door of the printer Remove paper from the standard bin Send a print job from the computer Load paper in the multipurpose feeder Turn off the printer and then turn it back on Timeouts Set the amount of time the printer waits after a job is printed before Hibernate Timeout it enters Hibernate mode Disabled Notes 1 hour E Disabled is the factory default setting in all countries except 2 hours z European Union countries and Switzerland 3 hours 3daysisthe factory default setting for all European Union 6 hours f d countries and Switzerland 1 da 2d K The setting is also disabled if the printer detects an active ays Ethernet connection regardless of country However to 3 days enable the setting even with an active Ethernet connection 1 week click Settings gt General Settings gt Hibernate Timeout on 2 weeks Connection gt Hibernate 1 month To wake the printer from Hibernate mode try one of the following Press the S
135. multiple printers 89 menu settings page printing 26 menus Configure MP 55 Custom Types 59 Default Source 51 Finishing 66 General Settings 61 in Local Printer Settings Utility 16 list of 51 Paper Loading 58 Paper Size Type 52 Paper Texture 55 Paper Weight 56 PCL Emul 68 PostScript 68 Quality 67 202 Set Date and Time 70 Setup 65 Standard USB 60 menus list 51 moving the printer 8 86 87 N Network x software error 54 136 network settings Embedded Web Server 88 network setup page printing 26 Networking Guide where to find 88 noise emission levels 190 Non Lexmark cartridge see User s Guide 33 xy 111 Non Lexmark imaging unit see User s Guide 33 xy 119 non volatile memory 76 erasing 77 notices 189 190 191 192 193 194 195 196 number of remaining pages estimate 80 0 optional tray installing 17 options updating in printer driver 20 ordering imaging unit 82 ordering supplies toner cartridges 80 P paper characteristics 40 letterhead 41 preprinted forms 41 recycled 42 selecting 41 setting size 28 setting type 28 storing 45 unacceptable 41 42 using recycled 71 paper feed troubleshooting message remains after jam is cleared 157 Index paper jams accessing jam areas 91 paper jams clearing behind front door 92 behind rear door 97 in duplex area 101 in standard bin 99 in Tray 1 104 in Tray 2 104 Paper Loading menu 58 paper messages x page jam remove tray
136. n emissions than does normal paper production However using recycled papers enables better resource management overall Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products To gain a better understanding of the impact of printers on the environment the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor up to 80 of carbon emissions caused throughout the entire life of a device from design to end of life This is due to the energy intensive manufacturing processes required to make paper Thus Lexmark seeks to educate customers and partners on minimizing the impact of paper Using recycled paper is one way Eliminating excessive and unnecessary paper consumption is another Lexmark is well equipped to help customers minimize printing and copying waste In addition the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices Lexmark does not endorse specific suppliers although a converter s product list for special applications is maintained However the following paper choice guidelines will help alleviate the environmental impact of printing 1 Minimize paper consumption 2 Be selective about the origin of wood fiber Buy from suppliers who carry certifications such as the Forestry Stewardship Council FSC or The Program for the Endorsement of For
137. n locate the IP address in TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Loading paper and specialty media 39 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Types 3 Select a custom paper type name and then select a custom paper type Note Plain Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Custom menu using the Local Printer Settings Utility or Printer Settings Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 From the Tray Configuration section select a paper source and then select a custom paper type under the paper type column 4 Click Submit Using the printer settings on the computer Depending on your operating system access the Paper menu using the Local Printer Settings Utility or Printer Settings Paper an
138. nding on your operating system specify the paper type texture and weight from Printing Preferences or the Print dialog b Resend the print job Do streaked vertical lines still appear on prints Step 2 Go to step 3 Change the paper type texture and weight to match the paper in the tray Troubleshooting a 182 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked vertical lines still appear on prints Action Yes No Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines still appear on prints Step 4 Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked vertical lines still appear on prints NS Contact customer support at http support lexmar k com or your service representative The problem is solved Horizontal voids appear on prints Leading edge EG Qe SRA 3 Nae V a Load the specified tray or feeder with a recommended
139. ng B Blinking V Xu Blinking B o If the printer control panel light sequence matches the light sequence in the preceding illustration then press on the printer control panel to continue printing For more information visit http support lexmark com or contact customer support Troubleshooting 151 Service error Blinking ey Blinking B Blinking Xi Blinking VV T Blinking O Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration then turn off the printer and then turn it back on If the lights are still blinking after 10 seconds then the printer may need to be serviced Visit http support lexmark com or contact your system support person Troubleshooting 152 Too many trays attached 58 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On bv Los Troubleshooting B o 153 If the supplemental light sequence matches the light sequence in the preceding illustration then do the following 1 Turn off the printer 2 Unplug the power cord from the electrical outlet Note Optional trays lock together when stacked Remove stacked trays one at a time from the top to the bottom 3 Remove the extra tray or trays 4 Connect the power cord to a properly grounded electric
140. nket statement can be made that all recycled paper will feed well Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market This scientific testing is conducted with rigor and discipline Many factors are taken into consideration both separately and as a whole including the following Amount of post consumer waste Lexmark tests up to 100 post consumer waste content Temperature and humidity conditions Testing chambers simulate climates from all over the world e Moisture content Business papers should have low moisture 4 596 Bending resistance and proper stiffness means optimum feeding through the printer Thickness impacts how much can be loaded into a tray Surface roughness measured in Sheffield units impacts print clarity and how well toner fuses to the paper Surface friction determines how easily sheets can be separated Grain and formation impacts curling which also influences the mechanics of how the paper behaves as it moves through the printer Brightness and texture look and feel Recycled papers are better than ever however the amount of recycled content in a paper affects the degree of control over foreign matter And while recycled papers are one good path to printing in an environmentally responsible manner they are not perfect The energy required to de ink and deal with additives such as colorants and glue often generates more carbo
141. nstalled in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Warning Potential Damage Use of third party supplies or parts may affect warranty coverage Damage caused by the use of third party supplies or parts are not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and x simultaneously for at least three seconds to clear the light sequence Note For the list of supported supplies see the Ordering supplies section of the User s Guide or visit http support lexmark com Troubleshooting 112 Replace cartridge 0 estimated pages remain 88 xy ion bem If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Troubleshooting 113 If the supplemental light sequence matches the light sequence in the preceding illustration then replace the toner cartridge For more in
142. ntellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Elliptic Curve Cipher Suites with SHA 256 382 and AES Galois Counter Mode GCM implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Suite B Profile for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclo
143. nter IP address in the address field Notes Print a network setup page or menu settings page and then locate the printer IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Managing the printer Notification 89 Description Off The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply appears on the menus page and status page Warning The printer displays a warning light sequence and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached The user needs to press a button to continue printing Non Continuable Stop The printer stops when the supply condition is reached The supply must be replaced to continue printing The printer stops when some supplies become empty to prevent damage The printer generates an e mail about the status of the supply when supply notification is enabled 4 Click Submit Copying prin
144. nter sOmtWwares cscccccces cssicnacecccdsdsaacsensercccd cassebacdeaceaecdascsevadessnnadstedndescssabdadunssebathacendeased 19 Networking eet entre eti Rene ebd toe e ERR E a AE ELE PED e va a ladaiteesasscaanadeaddedasdaaseerssde 21 Printing a menu settings and network setup PABe cccccccccccccssssnseeceeecescessesnsnseseeeceecessesessesseseeeeeeeeeg ss 26 Loading paper and specialty media ecce eere eene 28 Setting the paper size and type eene eene nnn nenne nennen nanus rase senes kanns sa assa nass nnn 28 Configuring Universal paper settings sisse eene eene nnn enne nnn nnn nnns nsns nes n asserere 28 Using the standard bin and paper StOp ccccceccssssssscceeceeceecessesesnsnsaueeeeeeeceecessesssseseeeeeeescessssesneas rennen 29 Loading trays ie icta a a eU KW RR ES RES EXER ENTRIES TOKRR KR E SEES E ER EUR CER Eiai 29 Loading the multipurpose feeder esses nnne nnne nennen nnne ene nen nnn asini en enn riia 34 LINKING and nlinking tEays eerie ceca nre enn nda au eco ror aeo aon annua ei eaa ee Poe ORDER Ue eaa a da aaa eg ye aad 37 Paper and specialty media guide eee eee eere eee eee ee 40 Paper guidelines eti noire cvs th nrc eos terne autern ie conu euge ge nix eave ds ed eva Gk eda Ren anra ERE DE Ea e FEE aSa 40 Using specialty media eere rte aee aee eee ERR n erae o E a E Na RRS SEN RDU ae AEE
145. ntrol light sequence matches the light sequence in the preceding illustration then close the front door of the printer Troubleshooting 147 Complex page some data may not have printed 39 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Troubleshooting 148 If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing A data loss may occur From the printer control panel press X to cancel the print job Install additional printer memory Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job PPDS font error 50 B Troubleshooting 149 If the printer control light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence On Y Blinking B If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following From the printer control panel press to continue printing From the printer control panel press X to cancel the print job Troubleshooting 150 Printer had to restart Last job may be incomplete Blinki
146. oblems 2 Install the imaging unit and then the cartridge b Resend the print job Is the printer printing solid black pages Yes Go to step 2 179 The problem is solved Step 2 Replace the imaging unit and then resend the print job Is the printer printing solid black pages Contact customer support The problem is solved Transparency print quality is poor A Action Step 1 From the Paper Menu set the paper type to match the paper loaded in the tray To access the Paper Menu do either of the following If the printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e fthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Is the paper type for the tray set to Transparency N Yes Go to step 2 Set the paper type to Transparency Troubleshooting a Action Step 2 a Check if you are using a recommended type of transparency b Resend the print job Is the print quality still poor XX Yes Contact customer support 180 EN The problem is solved Streaked horizontal lines appear on
147. obs are sent through the duplex unit including one sided jobs e Off is the factory default setting for all the menus NS b Understanding the printer menus Custom x Loading 59 Determine and set two sided printing for all print jobs that specify Preferences or Print dialog Duplex Custom x as the paper type Off Note Custom x Loading is available only if the custom type is supported Notes Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing f Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs e Off is the factory default setting for all the menus NS Custom Types menu Use To Custom Type x Associate a paper or specialty media type with a Custom Type x name or a Paper user defined custom name created in the Embedded Web Server in the Local Card Stock Printer Settings Utility or in MarkVision Professional Transparency Notes Rough Cotton n Paper is the factory default setting for Custom Type x Envelope The specialty media type must be supported in the selected tray or feeder in order to print from that source Recycled Specify a paper type when the Recycled setting is selected in other menus Paper Notes Card Stock Transparency Paper is the factory default setting Rough Cotton The Recycled paper type must be supported in the selected tray or Labels fe
148. on or rough paper loaded Note Heavy is the factory default setting Custom x Weight Light Normal Heavy Specify the relative weight of the custom paper loaded Notes Normal is the factory default setting The options appear only when the custom type is supported M Paper Loading menu Use Recycled Loading Duplex off To Determine and set two sided printing for all print jobs that specify Recycled as the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Colored Loading Duplex Off Determine and set two sided printing for all print jobs that specify Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs that specify Light as the paper type Heavy Loading Duplex Off Determine and set two sided printing for all print jobs that specify Heavy as the paper type Notes Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog f Duplex is selected then all print j
149. or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of your warranty service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Notices 199 Before you presentthis productfor warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product
150. ort lexmark com Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software and Documentation CD and then look for Printer and Software Documentation under the Pubs folder From the list of publications click the Networking Guide link Help using the printer software Windows or Mac Help Opena printer software program or application and then click Help Click 2 to view context sensitive information Notes Help is automatically installed with the printer software The printer software is located in the printer program folder or on the desktop depending on your operating system Learning about the printer What are you looking for Find it here The latest supplemental information updates and customer Lexmark Support Web site support http support lexmark com Documentation Note Select your country or region and then select e Driver downloads your product to view the appropriate support site Live chat support Support telephone numbers and hours of operation for i your country or region can be found on the Support Web E mail support site or on the printed warranty that came with your e Voice support printer Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you f
151. ou Configure the printer to join an existing wireless network Adda printer to an existing ad hoc network Change the wireless settings after installation Install the printer on additional network computers Installing the Wireless Setup Assistant 1 Go to the Lexmark Web site at http support lexmark com 2 Download the latest Wireless Setup Assistant application 3 Double click the downloaded software installer package 4 Follow the instructions on the computer screen Launching the Wireless Setup Assistant Notes Make sure the printer is turned on 25 Additional printer setup 26 Make sure a wireless network adapter installed in your printer is attached and working properly 1 From the Finder navigate to Applications select your printer folder 2 Double click Wireless Setup Assistant and then follow the instructions on the computer screen Note If you encounter problems while running the application then click 9 Connecting the printer to a wireless network using the Embedded Web Server Notes Make sure your printer is connected temporarily to an Ethernet network Make sure a wireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that came with your wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page an
152. out Note Make sure all paper fragments are removed Clearing jams 99 4 Close the rear and front doors 5 From the printer control panel press S to clear the message and continue printing x page jam clear standard bin 20y xx Clearing jams 100 If the printer control panel light sequence matches the light sequence in the preceding illustration then press B twice quickly to see the supplemental light sequence on los B If the supplemental light sequence matches the light sequence in the preceding illustration then do the following 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 From the printer control panel press to clear the message and continue printing Clearing jams 101 x page jam remove tray 1 to clear duplex 23y xx on B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Supplemental light sequences Light sequence Clearing jams 102 Light sequence On Blinking B on PANT LE If the supplemental light sequence matches any of the light sequences in the preceding illustrations then do the following J CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from
153. own 160 tray linking does not work 162 unexpected page breaks occur 164 printer configurations 9 minimum clearances 8 moving 8 86 87 selecting a location 8 shipping 87 printer configurations basic model 9 configured model 9 printer control panel buttons 11 lights 11 Printer had to restart Last job may be incomplete 150 printer information where to find 7 printer is printing blank pages 164 printer messages x page jam clear standard bin 20y xx 99 x page jam open front door 20y xx 92 203 x page jam open rear door 20y xx 97 x page jam remove tray x 24y xx 104 Cartridge low 88 xx 109 Cartridge nearly low 88 xy 109 Cartridge very low 88 xy 110 Cartridge imaging unit mismatch 41 xy 108 Change paper source to custom string load orientation 124 Change paper source to custom type name load orientation 123 Change paper source to paper size load orientation 125 Change paper source to paper type paper size load orientation 126 Close front door 146 Complex page some data may not have printed 39 147 Imaging unit low 84 xy 117 Imaging unit nearly low 84 xy 117 Imaging unit very low 84 xy 118 Incorrect paper size open paper source 34 127 Insufficient memory to collate job 37 142 Insufficient memory to support Resource Save feature 35 144 Load paper source with custom type name 128 Load paper source with custom type str
154. p ADR LOO Understanding the printer M SSASES cccccccceccessesessssnsneseeceeceessseensnsaseseesesceecessesseesassueeseeeeeseseeseeesees 108 Solving printer problems rr rece eH TE EP TR YR vehe A EHE e de ee ERR Ted 153 Solving print probletris 5 oett roe aree eet ree eh do e rr eee PR e VE eue Ages tee T eet qo 158 Embedded Web Server does not Open ccccccccecsssssneanececeeceececeseeseseeseseseseasanaueceseseeseeseseeseseensneasaess 186 Contacting customer SUPPOST cccccccssssssseeeeccccneeesssssseeeeceeeneessseeeececeeeessseeeececauaeesseeeeceeceseaas nose ennt 187 NOTICES o oo hsc oret be eei ur eite ee hv eva s DUM Ant rdi OO Prod ctinformoatiOn etos eee ece ete bee tee oett eet a Ub eete eive Dee ce etes ee eva dete Weed r es ebd eoa tee 188 ze i e a B Teld S CREER ES 188 Power consumption Sereas t eee Eo tare o ev toe oio eee ete ee e oov ist ep a ev oer atin isi eee d s fl dete 192 NNO ERSTER RETE Ende HIN OPEROESS LOL Safety information 5 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media
155. paper size orientation o B If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press x to cancel the print job Troubleshooting 135 Load Manual Feeder with paper type paper size orientation o B If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the multipurpose feeder with the correct size and type of paper From the printer control panel press to continue printing Note If no paper is loaded in the feeder then the printer manually overrides the request and then prints from an automatically selected tray Press x to cancel the print job Troubleshooting 136 Remove paper from standard output bin Blinking Ifthe printer control panel light sequence matches the light sequence in the preceding illustration then do the following 1 Remove the paper stack from the standard output bin 2 From the printer control panel press to continue printing Printer communication error messages Network x software error 54
156. paper weights Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Plain paper V x lt Card stock X Transparencies XIN X X V Recycled V X Glossy paper x x lt Paper labels x lt x Vinyl labels X Bond J J Envelope X X Rough envelope X X Letterhead Preprinted Colored Paper Light Paper Da EIE WIESE IX WIESE IX Heavy Paper V J Paper and specialty media guide 48 Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Rough Cotton J J X 1One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported Bond and Heavy Paper are supported in duplex mode up to 90 g m 24 Ib paper weight N Printing 49 Printing This chapter covers printing printer reports and job cancelation Selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 90 and Storing paper on page 45 Printing documents Printing a document 1 From the Embedded Web Server or your computer set the paper size and type in the Paper menu to match the paper loaded in the tray Note If the printer is not connected to a network then access the Paper menu using Loc
157. per source Manual sets the multipurpose feeder only for manual feed print jobs First sets the multipurpose feeder as the primary paper source regardless of settings r Ais Paper Texture menu Use To Plain Texture Specify the relative texture of the plain paper loaded Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded Smooth Notes Normal Rough Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Specify the relative texture of the transparencies loaded Smooth Note Normal is the factory default setting Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded Smooth Note Normal is the factory default setting Normal Rough Labels Texture Specify the relative texture of the labels loaded Smooth Note Normal is the factory default setting Normal Rough Bond Texture Specify the relative texture of the bond paper loaded Smooth Note Rough is the factory default setting Normal Rough Envelope Texture Specify the relative texture of the envelopes loaded Smooth Note Normal is the factory default setting Normal Rough NS S Understanding the printer menus 56 Use To Rough Envelope Texture Specify the relative texture of the rough envelopes loaded Rough Letterhea
158. printable side facedown Load prepunched paper with the holes on the top edge toward the front of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray Loading paper and specialty media 34 6 Insert the tray 7 From the Embedded Web Server or your computer set the paper size and type in the Paper menu to match the paper loaded in the tray Notes fthe printer is not connected to a network then access the Paper menu using Local Printer Settings Utility or Printer Settings depending on your operating system Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Openthe multipurpose feeder Loading paper and specialty media 35 a Pull the multipurpose feeder extender Ei b Pull the extender gently so the multipurpose feeder is fully extended and open 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 3 Prepare the paper or specialty media for loading Flexsheetsof paper back and forth to loosen them and then fan them
159. prints Action Step 1 a Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines still appear on prints Yes Go to step 2 The problem is solved Step 2 From the Paper Menu set the paper type and weight to match the paper loaded in the tray To access the Paper Menu do either of the following e If the printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Do the paper type and weight settings match the paper in the tray Go to step 3 Change the paper type and weight to match the paper loaded in the tray Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines still appear on prints Na Go to step 4 The problem is solved Troubleshooting EE E EUUULLSLELLLRRDRDRDBp een eee Action Step 4 a Reinstall the imaging unit 1 Remove t
160. r average sound pressure dBA Printing 53 dBA Ready N A Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Notices 191 Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Temperature information Ambient temperature 16 C to 32 C 60 F to 90 F Shipping and storage temperature 20 C to 40 C 4 F to 104 F Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and else
161. rams and that the printer emulates the functions corresponding to the commands All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is
162. rapper help keep the paper clean dry and flat Supported paper sizes types and weights Supported paper sizes Note For an unlisted paper size select the closest arger listed size For information on card stock and labels see the Card Stock amp Label Guide Paper and specialty media guide 46 eaea size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray A4 Wi 210 x 297 mm 8 3 x 11 7 in v v v 148 x 210 mm 5 8 x 8 3 in A6 X X 105 x 148 mm 4 1 x 5 8 in JIS B5 X 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in X Executive 184 x 267 mm 7 3 x 10 5 in Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Folio 216 x 330 mm 8 5 x 13 in LI lt S Statement 140 x 216 mm 5 5 x 8 5 in Universal 76 2x 127 mm 3x 5 in up to 216 x 356 mm 8 5 x 14 in E E Lm dE E S SLE S S LISIS SNL SE CE EL E 7 3 4 Envelope Monarch X X X 98 x 191 mm 3 9 x 7 5 in 9 Envelope X X X 98 x 225 mm 3 9 x 8 9 in 10 Envelope X X X 105 x 241 mm 4 1 x 9 5 in DL Envelope X X X 110 x 220 mm 4 3 x 8 7 in C5 Envelope X X g X 162 x 229 mm 6 4 x 9 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universalis supported only in the standard tray
163. re Details Maintaining the printer 80 Using the printer control panel From the printer control panel press gt and then check the supply and part status in the Supply Information section Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Average continuous black declared cartridge yield in accordance with ISO IEC 19752 Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web Site at www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Using genuine Lexmark parts and suppl
164. re that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 10096 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Saving money and the environment 75 Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Goto www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Securing the printer 76 Se
165. ridge and then the imaging unit Note The laser 2 Firmly shake the imaging unit scanning unit may be defective Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do vertical voids appear on prints V Troubleshooting 185 Toner specks appear on prints Replace the imaging unit and then resend the print job Contact customer The problem is solved support Do toner specks appear on prints Toner rubs off Leading edge ABC o x Action gg ee Trailing edge Step 1 Go to step 2 Change the paper type From the Paper Menu check the paper type and weight settings To access and weight settings to the Paper Menu do either of the following match the paper loaded in the tray fthe printer is on a network then open a Web browser and type the d printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section If the printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh Dothe papertype and weight settings match the type and weight of paper lo
166. s a line feed LF after a Auto LF after CR carriage return CR control command On Note Off is the factory default setting Off Tray Renumber Configure the printer to work with printer software or programs that use Assign MP Feeder different source assignments for trays and feeders Off Notes None 0 199 e Off is the factory default setting Assign Tray x None cannot be selected It is only displayed when it is selected by the Off PCL 5 interpreter It also ignores the Select Paper Feed command Nina 0 199 allows a custom setting to be assigned 0 199 Assign Manual Paper Off None 0 199 Assign Manual Env Off None 0 199 Tray Renumber View the factory default setting assigned to each tray or feeder View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Understanding the printer menus 70 Tray Renumber Restore all tray and feeder assignments tothe factory default settings 8 Restore Defaults Yes No Security menu Set Date and Time menu Use To Current Date and Time View the current date and time settings for the printer Manually Set Date and Time Enter the date and time input date time Note Setting the date and time using this menu automatically sets Enable NTP to No Time Zone Select the time zone list of time zones Note GMT is the factory default setting
167. setup page or menu settings page and then locate the IP address in the TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu Ifthe printer is connected to a computer by a USB or parallel cable then access the Paper menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh Press x to cancel the print job Troubleshooting 127 Incorrect paper size open paper source 34 On B If the printer control panel light sequence matches the light sequence in the preceding illustration then press twice quickly to see the supplemental light sequence Troubleshooting 128 B If the supplemental light sequence matches the light sequence in the preceding illustration then try one or more of the following Load the correct size of paper From the printer control panel press to clear the light sequence and print using a different tray Check the length and width guides and make sure the paper is loaded properly in the tray Make sure the correct paper size and type are specified in Print Properties or the Print dialog settings Make sure the correct paper size and type are specified in the Paper menu on the printer control panel Ifthe printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address f
168. ssnssseeeceseesssaseeeesceessesessausseeeeeeeessussessaseseseseeeeseeeeees 76 Statement of Volatility n ricette toa rne de E en IR Te OR o Fre ru Re dede Dra pedet ea pr He ER eee INR Fo YR an edd 76 Erasing volatile mmietriory a tho dia ace eaae eee FR TER S En SEN RE X SYL Er Lo a eae ERU LE CU HE Ae aae aee Rd 77 Erasing non volatile memory nariai n nennen eene n nenne a a nain snas a nennen tensa anna 77 Finding printer security infOrmatiOn ccscesesssscccceecescesessseanseeceeceeceeeessesesuseseusasaeeseesesesseesesseseeeeeees 78 Maintaining the Printers uerus ee nonae en nnne ro eaa Ern e PRA RR Peer e an Rn areae ako deae d D Cleaning the printer x oie oer etre rrr Seco eene eer recep ee ad esu eso eve eie ever P LE ec ees 79 Checking the status of parts and SUPDIICS csccsccccccssssssnssecceceeceecescesssessusaeeeseceescesusessssusaeeeeeeseeeeeess 79 Estimated number of remaining Pages scsssssssscsecceceececesssnsneaeeceeceeceesessesesesseesausaeeseeeeeeeeesseseeesesees 80 Ordering supplies 5 reo erred erede ree arene r eee d cet edo eed re air ere mre errr 80 Storing s pplies 5 1 ede ier recie de eee a Raa e Ed dI Sete ela a ve eae eda Ea dea E E Tas 82 Replacing supplies io rtr n ERREUR E e iE ETE dx EIN TE Ede Re eee 83 Moving the Printer res iot 3824 belt eR e ER er E ee e t IT bv DUA Te Nas he ay LER dun 86 Managing the PUNT ON ican svescveusveas a vue van ee pur enit ene Vos vea Veo
169. sure of Certicom Corp at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Notices 198 STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product s manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it w
170. t to match the paper loaded in the tray To access the Paper Menu do either of the following e Ifthe printer is on a network then open a Web browser and type the printer IP address in the address field Then navigate to Settings Paper Menu Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh b Resend the print job Do vertical voids still appear on prints Step 3 Go to step 4 The problem is solved Check if you are using a recommended type of paper a Loadthe specified tray or feeder with a recommended type of paper b Resend the print job Do vertical voids still appear on prints Step 4 Go to step 5 The problem is solved a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do vertical voids still appear on prints Step 5 Contact customer The problem is solved a Redistribute the toner in the imaging unit support 1 Remove the toner cart
171. ter and working properly Make sure your access point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode is either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following Authentication type Inner authentication type Additional printer setup 24 802 1X user name and password Certificates No security If your wireless network does not use any type of security then you will not have an
172. ter control panel if necessary to continue printing Imaging unit very low 84 xy Blinking hf Blinking B If the printer control panel light sequence matches the light sequence in the preceding illustration then you may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide If necessary press O on the printer control panel to continue printing Troubleshooting 119 Non Lexmark imaging unit see User s Guide 33 xy Blinking e Blinking B Blinking Xi Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration then the printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components To accept any and all of these
173. ter settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings tab 3 If you want to change the language then select a language from the drop down menu and then click Click here to submit language 4 Click the Printer Settings tab 5 Type the IP addresses of the source and target printers in their appropriate fields Note If you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Clearing jams 90 Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams For more information see Avoiding jams on page 90 If jams do occur then follow the steps outlined in this chapter Note Jam recovery is set to Auto by default The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper
174. terbloqueo desactivado Evite la exposici n al haz de l ser FARA Osynlig laserstr lning n r patroner tas ur och sp rrmekanismen r upph vd Undvik exponering f r laserstr len ER SPR BRINE EATA TEESE RHE TEODOR TF SERR EP ER BED E BL Ze TA Bd Pe BA LES ESR EER Fo fEBR A hVyYVRBMOMEHN ARE yy BEDARD L MAROLA nET COL FICHE SRWE DIT LTS Ei Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Descrip Power consumption Watts Printing The product is generating hard copy output from electronic inputs 520 W Copy The product is generating hard copy output from hard copy original N A documents Scan The product is scanning hard copy documents N A Ready The product is waiting for a print job 8 W Sleep Mode The product is in a high level energy saving mode 5W Hibernate The product is in a low level energy saving mode 1 0W Off The product is plugged into an electrical outlet but the power switch is turned 0 0 W off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Notices 193 Sleep Mode This product is designed with an energy saving mod
175. tings menu 61 green settings Hibernate mode 72 Hibernate Timeout 73 Schedule Power Modes 73 Sleep mode 72 H Hibernate mode using 72 Hibernate Timeout setting 73 l imaging unit ordering 82 replacing 84 Imaging unit low 84 xy 117 Imaging unit nearly low 84 xy 117 Imaging unit very low 84 xy 118 Incorrect paper size open paper source 34 127 installing optional tray 17 installing optional tray 17 installing printer on a network Ethernet networking 22 installing printer software 19 adding options 20 installing software Local Printer Settings Utility 20 Insufficient memory to collate job 37 142 Insufficient memory to support Resource Save feature 35 144 J jams accessing jam areas 91 jams clearing behind front door 92 behind rear door 97 in duplex area 101 in standard bin 99 in Tray 1 104 in Tray 2 104 L labels paper tips 44 linking trays 37 Load paper source with custom type name 128 Load paper source with custom type string 129 Load paper source with paper size 130 Load paper source with paper type paper size 131 Load Manual Feeder with custom type name 132 Load Manual Feeder with custom type string 133 Load Manual Feeder with paper size 134 Load Manual Feeder with paper type paper size 135 Local Printer Settings Utility installing 20 using 16 lock security 76 M memory types installed on printer 76 Memory full 38 145 menu settings loading on
176. tional Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Notices 197 Polski Niniejszym Lexmark International Inc o wiadcza ze niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostalymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s ALexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje Ze tento produkt sp a z kladn po iadavky a v etky prisluSn ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG M Pi Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the I
177. to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or the Printer Settings for Macintosh b Resend the pages that did not print Were the jammed pages reprinted s Solving print problems Printing problems Print jobs do not print Action Yes No Step 1 The problem is solved Go to step 2 a From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print Troubleshooting 159 Action Yes No Step 2 The problem is solved Go to step 3 a Check if the printer is plugged in and turned on and if the printer control panel light sequence matches the light sequence in the following illustration Ready sdy VY On b Resend the print job Do the jobs print Step 3 The problem is solved Go to step 4 If printer control panel light sequence indicates an error then clear the message For more information on printer control panel error light sequences see Understanding the printer messages on page 108 Note The printer continues to print after clearing the message Do the jobs print Step 4 The problem is solved Go to step 5 a Check if the ports USB serial or Ethernet are working and if the
178. tory default setting X 2 PostScript menu Print PS Error Print a page containing the PostScript error On Note Off is the factory default setting Off PCL Emul menu Use To PCL Emulation Settings Specify the orientation of text and graphics on the page Orientation Notes Portrait Landscape Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Specify the number of lines that print on each page Lines per Page Notes 1 255 e 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Set Paper Size and Orientation before setting Lines per Page Understanding the printer menus 69 Use To PCL Emulation Settings Set the printer to print on A4 size paper A4 Width Notes 198 mm 203 mm 198 mm is the factory default setting The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters PCL Emulation Settings Specify whether the printer automatically performs a carriage return CR after Auto CR after LF a line feed LF control command On Note Off is the factory default setting Off PCL Emulation Settings Specify whether the printer automatically perform
179. trays Bond f available a user defined name will appear instead of Custom Type x Letterhead Usethis menu to configure automatic tray linking Preprinted Note Only installed trays and feeders are listed in this menu NS Understanding the printer menus Use MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 53 oO Specify the paper size loaded in the multipurpose feeder Notes Letter is the US factory default setting A4 is the international factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in the multipurpose feeder Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Cassette for MP Feeder Type to appear as a menu Note Only installed trays and feeders are listed in this menu Understanding the printer menus Use Manual Paper
180. twork adapter 2 USB printer port Connect the printer to a computer 3 Ethernet port Connect the printer to a network 4 Parallel port Connect the printer to a computer 5 Power switch Turn on or turn off the printer 6 Printer power cord socket Connect the printer to an electrical outlet 7 Security slot Attach a lock that will secure the printer in place C These ports are available only in select printer models Setting up the printer software Installing the printer software Note If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD Additional printer setup 20 If the installation dialog does not appear after a minute then launch the CD manually a Click e or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe where Dis the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note To take advantage of the full f
181. type of paper b Resend the print job Do horizontal voids appear on prints Trailing edge Action Yes D Te Step 1 Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do horizontal voids appear on prints Step 2 Go to step 3 The problem is solved Troubleshooting 183 Action Yes No Step 3 Go to step 4 The problem is solved a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appear on prints Step 4 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Do horizontal voids appear on prints s SJ Vertical voids appear on prints Leading edge BP Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do vertical voids still appear on prints S P Troubleshooting 184 Action Yes No Step 2 Go to step 3 The problem is solved a From the Paper Menu set the paper type and weigh
182. where is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown Notices 192 DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam PERIGO Radia o a laser invis vel ser liberada se os cartuchos forem removidos e o lacre rompido Evite a exposi o aos feixes de laser Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima NEBEZPE Kdy jsou vyjmuty kazety a je odblokov na pojistka ze za zen je vys l no neviditeln laserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstr ling n r patroner fjernes og sp rreanordningen er sl et fra Undg at blive udsat for laserstr len GEVAAR Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements
183. ws or Printer Settings for Macintosh Do the printer settings match the type and weight of the paper loaded in the tray Yes Go to step 3 171 Specify the correct paper type and weight to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or the Print dialog b Resend the print job Do print irregularities still appear NS Go to step 4 The problem is solved 172 Troubleshooting a Action Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper Yes From the Paper Texture menu change the texture settings To access the Paper Texture menu do either of the following e Ifthe printer is ona network then open a Web browser and type the printer IP address in the address field Then navigate to Settings gt Paper Menu gt Paper Texture Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Ifthe printer is connected to a computer by a USB or parallel cable then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh z Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you
184. ws or through Printer Settings for Macintosh Press x to cancel the print job Troubleshooting 124 Change paper source to custom string load orientation 3 Blinking E If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Loadthe tray or feeder with the correct size and type of paper and then press B on the printer control panel to continue printing Make sure the correct paper size and type are specified in the Paper menu Ifthe printer is on a network then access the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu Ifthe printer is connected to a computer by a USB or parallel cable then access the Paper menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh Press x to cancel the print job Troubleshooting 125 Change paper source to paper size load orientation j Blinking E If the printer control panel light sequence matches the light sequence in the preceding illustration then try one or more of the following Loadthe tray or feeder with the
185. y periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter Learning about the printer 16 Using the Local Printer Settings Utility The Local Printer Settings Utility lets you change and save settings for a printer that is connected to a computer locally through a USB or parallel cable To download and install the Local Printer Settings Utility see Installing the Local Printer Settings Utility on page 20 To access the Local Printer Settings Utility 1 Click e or Start 2 Click Programs Lexmark Local Printer Settings Utility To save your settings click Actions Apply Settings You can also distribute your settings to other printers by saving the settings in a command file To save your settings in a command file click Actions Save As Command File Additional printer setup 17 Additional printer setup Installing hardware options Installing optional trays A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off th
186. y security information Note Using an unsecured wireless network is not recommended Notes f you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person Connecting the printer to a wireless network using the Wi Fi Protected Setup PIN The printer supports only the personal identification number PIN method of connecting to a wireless network using Wi Fi Protected Setup WPS methods Note Make sure your access point wireless router is WPS certified or WPS compatible For more information see the documentation that came with your access point 1 Printa network setup page or menu settings page For more information see Printing a menu settings and network setup page on page 26 2 Locate the WPS PIN in the Wireless section 3 Open a Web browser and then type the IP address of your access point in the address field Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123

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