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Intermec CK3R

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1. 0 0 e eee eee eee 17 Configure the Screen Backlight Brightness 0 000 c cece eee eee 18 About the Audio Features 0 0 0 c cc ccc ccc cece cee naear cen e ee en eee eenees 18 Adjust the Speaker Volume 0 0 ccc EA nee ee 18 About the Push to Talk Feature 0 00 c eee e eee e ees 18 RECOrdAUdIO eei ae a weds eed Data eh a a eae dee 18 Use the Computer as a Two Way Radio 00 e cece eee eee eee 19 CK3R and CK3X Mobile Computer User Manual iii Contents How to Read Bat Codesesis ieoa a Sais V4de DLA lah dete let dandy beh eee Gaeta bos 19 Read Bar Codes with the Imager TE AEAEE VAERE ENAA ee 19 Connect a Bluetooth Scanner 0 0 0 cece cc cece ee ce eee cence 21 Connect a Tethered Scanner 0 ccc cece cece ec eee c eee e ences 22 Inserta microSD Cards me barana a tak ceded Sets Re ea Gal a eh ees 22 How to Transfer Files 0 ccc cece eee cece eee eee c bebe e eens eee eeaes 25 Set Up the Computer as a Mass Storage Device rrgs redor Err cece cee nee 25 CK3 Options and Accessories raspad Sag aaa eae ee ees Fa BE bh de 26 2 About the User Interface and Intermec Applications 29 About the User Interface crai odes ears ips acces ees Mande GAY ay ladies Seed Eaten 30 About the Home Screen 0 0 ccc ccc cc cece cece eee cee e cee eee eenes 30 A o tScreen Gestures ves ae ccd ods ee seh cole Lie i ee e ek oe ee 32 Title Bar Status Icons 0
2. a a Q Q Q Q ml Q Q me Q Q Q Q 8 8 8 e 8 8 8 a 8 e 8 oDe E A ele Deh Hee E B lt 0 9 CK3R and CK3X Mobile Computer User Manual batermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2012 Intermec Technologies Corporation All rights reserved CK3R and CK3X Mobile Computer User Manual P N 935 075 001
3. 0 00 c ccc ccc cece cence eee e ence eens 48 Configure 802 11 Radio Communications 00 0 0 cece eee eee 48 About Bluetooth Communications 0 000 c cece ec cee cence eens 49 Turn On the Bluetooth Radio 0 ccc cece eee 50 Connect a Bluetooth Scanner 0 ccc ccc ee cece eee 51 Create a Configuration Bar Code with EasySet 51 Connect to a Bluetooth Printer 0 c cece cee eens 52 Connect a Bluetooth Audio Device 00 ce eee 54 Connect to a Wireless Reader 00 cc cee cc cece eee cence eee 55 About Serial and USB Communications 0 00 cee cece cc eee eee 56 About Wireless Security oei tes isir G40 gy tse RAA aa A e ad pate dae A 56 Toad a Certificates nai ccs iv aa oiboe oe vad a bored T a E a Eea 57 How to Make Your Security Choice Eri nE E E AE 58 Select a Funk Security Prolls ay Asaran eects 58 Configure WPA or WPA2 Enterprise 802 1x Security with Funk Security 2 io gio EAA Macatee pes eds ee diese Gab cee toes 59 Configure WPA or WPA2 Personal PSK Security with Funk SECTI oie hi EA ey Et anes AE E deat iranian area head Haare 59 Configure 802 1x Security with Funk Security 60 Configure LEAP Security with Funk Security 61 Configure Static WEP Security with Funk Security 61 Use Open No Security Associations with Funk Security 62 Select Microsoft as Your Securi
4. About the Home Screen When you turn on your mobile computer the Home screen is the first screen that appears after language provisioning is complete en 11 55 G t i TE E No unread messages 2 No tasks No upcoming appointments N Device unlocked The Windows Embedded Handheld 6 5 Home Screen Home Screen Navigation Bars Callout Navigation Bar Description 1 Title bar Use the Title bar icons to view the current status of information such as signal strength and battery power remaining 30 CK3R and CK3X Mobile Comptuer User Manual Chapter 2 About the User Interface and Intermec Applications Home Screen Navigation Bars Continued Callout Navigation Bar Description 2 Horizontal scroll bar A horizontal scroll bar appears when you tap the Title bar The horizontal scroll bar makes it easy to access the applications associated with the Tile bar icons The horizontal scroll bar also contains a magnifier which improves the touch experience by making parts of the screen large enough to tap with your finger The horizontal scroll bar also replaces tabs within Windows screens and allows for easier navigation 3 Tile bar Use the Tile bar to access the Start menu navigate within applications and open the SIP The Clock amp Alarms screen shows how the horizontal scroll bar appears when you open an application Clock amp Alarms Pong lt 1 12 Alarms 4 gt Alarms Time Zone Ti
5. c Tap Log file The Save As screen appears d Optional Change the name of the saved log file the folder to which the file to be saved the content type log or text and the location e Tap OK 802 1x Security Problems Use this section to find possible solutions to 802 1x security problems 802 1x Security Problems and Possible Solutions Problem Possible Solution The mobile computer Make sure the mobile computer IP address host indicates that it is IP address subnet mask and default router are authenticated but it does configured for the network not communicate with the host CK3R and CK3X Mobile Computer User Manual 79 Chapter 5 Troubleshoot and Maintain the Computer 802 1x Security Problems and Possible Solutions Continued Problem Possible Solution The mobile computer does The mobile computer may not be not appear to be communicating with the access point Make authenticating and a sure the mobile computer network name network connection icon matches the access point network name does not appear on the SSID toolbar e The access point may not be communicating with the server Ensure the access point is turned on properly configured and has 802 1x security enabled Anetwork connectionicon The mobile computer may not be appears in the toolbar but communicating with the intended access then disappears point Make sure that the network name matches the access point network name The def
6. e a m 4 ooo 4 e a m 5 o o 5 i A e 6 ooo 6 AGC ooo 7 SA jas ocom 8 a e a ooo 9 a C0 oom o x e e Enter aD A ap F4 e lt ae Enter JA JDE CK3R and CK3X Mobile Computer User Manual Appendix C Keypads and Keystrokes Other Available Characters and Functions Continued Character or Function Volume Down OK Volume Up Soft Key 1 Soft Key 2 Alphanumeric Keypad aB e p la le See ee lal Mow B Numeric Keypad Yoma e Enter as Enter N A N A N A N A N A N A A Z Z SS A 00000 ebile le The following ITE functions are only operational when you are using K the ITE application Intermec Terminal Emulation ITE Functions Character or Function Alphanumeric Keypad Field Exit CK3R and CK3X Mobile Computer User Manual Numeric Keypad FldExit 123 Appendix C Keypads and Keystrokes 124 Intermec Terminal Emulation ITE Functions Continued Character or Function System Request Home Attention Reset Clear Roll Down Previous Screen Roll Up Next Screen Page Left Page Up Page Down Page Right Field Field 8 8 8 B CS CS Ca Ce 8 CS 8 Alphanumeric Keypad Numeric Keypad aB FidExit O Oe a iN ergi gt
7. 1 About the Computer Features This Chapter introduces the CK3R and CK3X Mobile Computers with Windows Embedded Handheld operating system Use this chapter to learn about the basic features and functions of each computer as well as the available accessories for it Chapter 1 About the Computer Features About the CK3R and CK3X Mobile Computers The Intermec CK3R and CK3X Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Embedded Handheld 6 5 operating system The computers are lightweight easy to use and run most software designed for the Windows Embedded platform In this manual computer refers to models CK3R CK3X and CK3XNI unless specifically stated 4 CK3 Mobile Computer Features Callout Description Power button Scan button Status LEDs Ambient light sensor Tethered stylus Nn Bi WwW NY eR Docking connector 2 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features yee The CK3R Mobile Computer with a DHIB 802 11b g n radio Fi installed is Wi Fi certified for interoperability with other CERTIFIED 802 11b g n wireless LAN devices aye The CK3X Mobile Computer with a DDIB 802 11a b g n radio CH Fi installed is Wi Fi certified for interoperability with other CERTIFIED 802 11a b g n wireless LAN devices This table shows some of the key differences between the CK3R and CK3X Compare the CK3R and CK3X Feat
8. can use the vehicle holder to store your CK3 when you are not using it Universal Wall Mount Charger Provides interchangeable country plugs to Kit connect power to the computer for charging Includes the USB charging cable P N 236 297 001 Protective Boot A rubber boot to protects the computer from damage Ethernet Adapter Model Use the Ethernet adapter model 1004UA01 1004UA01 need the AD20 with the AD20 single dock to provide an Ethernet connection for the computer Modem Adapter Model Use the modem adapter model 1004UA02 1004UA02 need the AD20 with the AD20 single dock to provide a modem connection for the computer USB Charging Cable P N Use the USB charging cable to connect your 236 297 001 computer to the desktop using ActiveSync or to directly charge the computer CK3R and CK3X Mobile Computer User Manual 27 Chapter 1 About the Computer Features 28 CK3R and CK3X Mobile Computer User Manual 2 About the User Interface and Intermec Applications Use this chapter to learn about the Windows Embedded Handheld user interface and how to interact with the screen You can also use this chapter to learn about the Intermec applications on your computer as well as additional applications you can download Chapter 2 About the User Interface and Intermec Applications About the User Interface The Windows Embedded Handheld 6 5 operating system provides a touch friendly and easy to navigate user interface
9. cece cece cee cc ence ee eee eee a la eas 32 Calibrate the Screen joo Ree eset oh Lele ete he he oe ees 34 About Intermec Applications 00 e cece AE ER 34 Intermec Applications on the Computer 0 0 0 e amenir eira ee 35 Downloadable Intermec Applications for the Computer 36 About Features Demo ainmeir ed ccc ee cence eee A 36 About Intermec Browser 0 0 c ccc cece ccc eect eee e eee 36 About Intermec HTMLS Browser 0 0 00 cece eee eee eee e eee 37 About Intermec Launcher 0 00 0 iers r er eee cence eens 37 About Intermec Terminal Emulator 0 00 00 ccc eee cence 37 About Smarts ystems es erer oe cys cy Rendon eo AAFIN Vea bade ee ete 38 3 Configure the Computer 00cceeeeeee eee eee eens 39 How to Configure the Computer 0 cece eens 40 About Intermec Settings on the Computer 0 00 cece eee eee ees 40 Start Intermec Seven gS isine a bik howe hase on Nek Ve E Meee E E oles 41 About the Structure of Intermec Settings 0 00 00 e cece eee eee 41 How to Navigate in Intermec Settings 00 0 0 e cece cece eee eee 46 Enable Intermec Settings Password 0 00 NRANTI eee eens 46 Restore Default Settings si erteni aara bane cet ee ee EAE PARREREN ee 47 Configure the Computer Remotely with SmartSystems 0 0 0 00000 48 iv CK3R and CK3X Mobile Computer User Manual Contents About Network Communications
10. up to 4 hours up to 4 hours up to 4 hours AB18 Charge Times up to 6 hours up to 6 or 7 hours up to 7 hours up to 7 hours up to 7 hours up to 7 hours up to 6 hours 1001AB01 1001 ABO2 Charge Times up to 6 hours battery must be inserted in computer up to 6 hours up to 6 hours up to 6 hours up to 6 hours up to 6 hours Before you change the battery you need to put the computer in Hibernate battery swap mode Hibernate mode turns off the radios on the computer Save your files and close any open applications 2 Press and hold the Power button for about 2 seconds until the Intermec Power Options screen appears 3 From the Intermec Power Options screen select Hibernate 4 If necessary disconnect the handstrap from the bottom of the computer CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features 5 Press the battery release tab toward the battery until the battery is released and then remove the battery 6 Insert the top end of a fully charged battery into the computer and press down firmly on the bottom of the battery The battery release tab makes a clicking sound when the battery is completely installed About Battery Status Use the battery icon on the Title bar to view the power status of the battery Battery Status Icons Icon Status Battery is fully charged M 8 m E ct ce The Battery status LED below the compute
11. 15 Chapter 1 About the Computer Features Intermec Power Options Option Description Hibernate battery swap High power saving mode The computer saves the current system state registry and file system and then powers off all radios and internal devices You can wake the computer by pressing the Power button or connecting the computer to external power Suspend Medium power saving mode The computer powers off all radios and internal devices not involved in saving the system state You can wake the computer by pressing the Power button pulling the scanner trigger scheduling an event such as an alarm or by connecting the computer to external power Reboot The computer does not save the current system state but the registry and file systems are saved The computer shuts down all running processes and restarts Cancel Cancels the Intermec Power Options menu Screen Off Lowest power saving mode The screen turns off but the radios and internal devices stay on Tap the screen to turn it back on Shutdown Very high power saving mode The computer turns off everything You must press Power or apply external power to restart the computer If you are using WPA or 802 1x security the computer may need to reauthenticate before it resumes your application The Real Time Clock RTC will persist through all of the power options as long as it receives power from the Real Time Clock battery The Intermec Power Options sc
12. 16 20 24 28 32 36 40 Lita pin bite eta ae hier ie geal a a a 0 1 20 30 40 50 60 80 yigi 70 90 100 EA30 Typical Reading Distances Extended Reading Range Activated EA30 Typical Reading Distances Extended Reading Range Activated Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mils 64 50 cm 2 56in 24 50 cm 9 65 in 0 50 mm 20 mils 7 00 cm 2 76 in 62 50 24 61 in 1 mm 40 mils 14 50 cm 5 71in 97 50 cm 38 39 in EAN UPC 100 0 33 mm 13 mils 6 cm 2 36 in 40 cm 15 75 in CK3R and CK3X Mobile Computer User Manual 97 Appendix A Specifications EA30 Area Imager Minimum Reading Distances 98 Minimum reading distances are measured in the dark 0 lux g 4 8 12 16 20 24 28 in 12 30 J Data Matrix 10 mils 8 20 4 10 o CO 0 4 i 10 125mm 5 mils g EAN UPC l 20 S Gamma a 12 30 1mm 40 mils Te ee cm 0 10 20 30 40 50 60 70 EA30 Minimum Reading Distances EA30 Minimum Reading Distances Symbology Density Code 39 0 10 mm 4 mils 0 13 mm 5 mils 0 50 mm 20 mils 1 mm 40 mils EAN UPC 100 0 33 mm 13 mils 0 18 mm 7 mils 0 25 mm 10 mils 0 38 mm 15 mils DataMatrix CK3R and CK3X Mobile Computer User Manual Minimum Distance 9 5 cm 3 74 in 8 cm 3 15 in 7 cm 2 76 in 9 5 cm 3 74 in 6 cm 2 36 in 8 cm 3 15 in 6 5 cm 2 56 in 5 5 cm 2 17 in Maximum Distance 10 5 cm 4 13 in 14 cm 5 51 in 45 cm 17 72 in 62 cm 24 4
13. HAAT DoE U HAAY DoF v JAAN Oom w DAW oom x JAAK oof Y A Olea z HAA oofa 0 o TE 1 A ER 2 v2 E 3 C3 ER 4 lt 4 4 5 5 6 56 G 7 C7 7 8 e8 8 9 a 9 Function Keys Character Alphanumeric Keypad Numeric Keypad F1 FA F1 F2 Fa F2 F3 Fal F3 F4 E Fa F5 F5 F5 120 CK3R and CK3X Mobile Computer User Manual Appendix C Keypads and Keystrokes Function Keys Continued Character F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 Special Functions Character Forward Tab Back Tab Space Backspace Shift Alphanumeric Keypad eD eD 8 SIS 9 6 e b eO oha eO a a GE e a m Alphanumeric Keypad JE CK3R and CK3X Mobile Computer User Manual Numeric Keypad mul pul N D Numeric Keypad Clas 121 Appendix C Keypads and Keystrokes 122 Special Functions Continued Character Alphanumeric Keypad Numeric Keypad Caps Lock o B ED Field Exit FidEx Up Arrow e A Cay Down Arrow A v2 Cv Left Arrow w A Ce Right Arrow e A OD Control aa 1 Alt oe ae Depending on your computer model some of the following characters or functions will not be printed on the keypad Other Available Characters and Functions Character or Function Alphanumeric Keypad Numeric Keypad waT ooma oora wo lt j 2 a o 3 ooo 3
14. Numeric Keypad About the Color Coded Keys Use the orange 9 key and the green key 9 to access additional characters symbols and functions printed on the keypad overlay After you understand how to use the color coded keys and key sequences you can access all of the additional features printed on the keypad overlay The default setting for the Green Orange keys is Press once to lock You can also set the keys to Press twice to lock if you do not want the Green Orange keys to lock after pressing them one time The information in this section assumes that you are using the default setting for the Green Orange keys lock options To change the setting for the Green Orange keys go to Start gt Settings gt System gt Intermec Settings gt Device Settings gt Keypad CK3R and CK3X Mobile Computer User Manual 13 Chapter 1 About the Computer Features How to Use the Color Coded Keys You Want to Press Use an orange key LED turns on character or function and then the key with the printed above a key character or function printed above it LED stays on Use a green character key LED turns on or function printed and then the key with the above a key character or function printed above it LED stays on Unlock the green or or a8 once orange key How to Capitalize Characters Example On the alphanumeric keypad press 2 then D to open the device health dashboard On the alphanumeric k
15. Numeric and function keypad CK3R and CK3X Mobile Computer User Manual 91 Appendix A Specifications 92 Bar Code Symbologies e Australia Post e Aztec e BPO British Post 4 state e Canada Post e Codabar e Codablock A e Codablock F Code 11 Code 39 Code 93 e Code 128 GS1 128 e DataMatrix e Dutch Post EAN UPC e GS1 Composite e GS1 DataBar Expanded e GS1 DataBar Limited e GS1 DataBar Omni Directional Infomail Intelligent Mail Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 SwedenPost Telepen TLC 39 These symbologies are only available if your CK3 has an extended range are imager or a near far area imager CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EA31 Typical Reading Distances Extended Reading Range These typical reading distances are measured in an office environment 250 lux for the EA31 standard model with Extended Reading Range activated Extended Reading Range is enabled by default o 4 8 12 16 20 24 28 32 36 40 i Lonlrirlinilirilrrilirilhirilirrhirh a TTT TTT TTT TTT e 0 10 20 30 40 50 60 70 80 90 100 EA31 Typical Reading Distances Extended Reading Range EA31 Typical Reading Distances Extended Reading Range Activated Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mils 4 50 cm 1 77 in 2
16. Security with Funk Security Before you set static WEP security with Funk security you need to enable the radio on your computer and set the date Intermec recommends that you use WPA2 PSK instead of WEP if possible Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Association select Open For Encryption select WEP For 8021x select None nv fu BF WN ow CK3R and CK3X Mobile Comptuer User Manual 61 Chapter 3 Configure the Computer 8 Enter an ASCII key or hex key value for each key you want to use Key 1 through Key 4 e For 64 bit WEP enter a 5 byte value 5 ASCII characters or Ox followed by 5 hexadecimal pairs e For 128 bit WEP enter a 13 byte value 13 ASCII characters or Ox followed by 13 hexadecimal pairs 9 Select the Transmit key you want to use to transmit data 10 Tap OK Use Open No Security Associations with Funk Security To create an open network you can set no security with Funk security Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select the active Funk security profile Enter the SSID For Association select Open For Encryption select WEP Tap OK n fu BF WN ow Select Microsoft as Your Security Choice 62 The default security setting is Funk If you want to use Microsoft Wireless Zero Configuration WZC security you need to select
17. Settings to easily configure the computer for a specific use You can choose predefined values for the Power and Scanning Use the ScanDiagnostic application to troubleshoot problems with the internal or external scanner Use the Sensor Calibration application to calibrate the accelerometer Use the Wireless Center to turn radios Wi Fi Bluetooth on and off and configure settings for each radio Use the Wireless Printing application to connect to a Bluetooth printer 35 Chapter 2 About the User Interface and Intermec Applications Intermec Applications Available on the Mobile Computer Continued Icon Application Description connect the computer to the IP30 RFID reader Wireless Readers Use the Wireless Readers application to Wireless Scanning Use the Wireless Scanning application to T connect to a Bluetooth scanner Downloadable Intermec Applications for the Computer 36 You can download Intermec applications to extend the capabilities of the computer You may need to purchase an Intermec license to run some applications To find an application go to www intermec com gt Support gt Downloads About Features Demo Intermec Features Demo provides a simple way to explore the key features of your mobile computer Features Demo applications demonstrate scanning document imaging image capture and printing functionality Many of the applications that are part of Features Demo also have separate full fea
18. cm 122 05 in 14mm 55 mils 450 cm 177 17 in 2 5 mm 100 mils 1100 cm 433 07 in Typical reading distances are measured in an office environment 200 lux Minimum distance depends on bar code width and scan angle CK3R and CK3X Mobile Computer User Manual 103 Appendix A Specifications 104 CK3R and CK3X Mobile Computer User Manual Default Settings Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CK3 If you restore the CK3 to factory default settings the CK3 uses these values The commands are grouped by function and reflect the organization of Intermec Settings For detailed information on most of the commands see the Intermec Settings Command Reference Manual available from the Intermec website at www intermec com Data Collection 106 Data Collection Settings Data Collection Setting Enable Scanner Port Enable Scanner Auto Detect Scanner Port Baud Rate Symbology Settings Symbology Australian Post Aztec BPO CanadaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix DutchPost Default Value Enable Enable 38400 Default Value Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable Disable CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Symbology Settings Cont
19. connectivity and power to up to four CK3 computers at one time The AD22 charge only multidock charges up to four CK3 computers at one time Use the AV10 vehicle dock to hold and charge your CK3 while you are using it ona vehicle Use the AE33 vehicle battery adapter to provide power to your CK3 from your vehicle To use the vehicle battery adapter you also need the AA23 power adapter Use the DX2 or DX4 FlexDock with battery cup 1002UC02 to charge any of the supported CK3 batteries Use the RS 232 adapter to connect RS 232 devices to your CK3 Power Snap On Adapter AA23 Use the power adapter to provide power to your CK3 from an external power supply CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features CK3 Options and Accessories Continued Accessory Description Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it Holster The holster provides you with a convenient way to carry your CK3 when you are not using it There are holsters for a CK3 witha handle or without a handle IP30 and SR61 Battery Pack The IP30 and SR61 battery pack adapter Adapter lets you charge an AB3 battery using the CK3 quad charger AC20 or CK3 single dock AD20 CK3 With IP30 Vehicle Holder Ifyou attached an IP30 to your CK3 you
20. ea 90 EA31 Typical Reading Distances Extended Reading Range 93 EA31 Imager Minimum Reading Distances 0 0000 cece eee 94 EA31 Imager Typical Reading Distances 0 0 00 c cece cece eee ee 95 EA30 Typical Reading Distances Extended Reading Range 97 EA30 Area Imager Minimum Reading Distances 0 002 eee ee 98 EA30 Imager Typical Reading Distances 0 0 e eee eee 99 EX25C Near Far Range Area Imager Reading Distance 100 CK3R and CK3X Mobile Computer User Manual Contents B Default Settings i isisvecc eis eee vans tedeewaeascxa 105 Defatilt Configuration viad uhria a eae ee eee Se AAEE UNTAET A 106 Data Gollectionincsse sod 4 Bie Sie Heed hes eek Se Be 106 REDD nga Mech he E ttt Fates essa ues ee A EE stp E E te nna Eo 109 COMMUNICATIONS scos hee co Mee es a aes ee A Ra en ee 111 Device Steines ss mican saae E aN Sa Ras waa tS tiers 112 Core Messaging Service 0 reima Pn E EE E eee EERIE AERES 114 Device Monitor oei eines eiaa ihe EE EP he ANE a E E G 115 Vittilal Wedge ar yerr sa yA EREA ee tere ET AEREE AA RE E 115 TO CATION Services sas eeir eion Seka E oe A E a E ee E e eee 116 C Keypads and Keystrokes nnnnnnnnnunnnnnnnnnnnnnnnn 117 Characters and Functions on Keypads a EErEE EOE EEEE 118 CK3R and CK3X Mobile Computer User Manual vii Contents viii CK3R and CK3X Mobile Computer User Manual Before Y
21. is Bluetooth enabled which lets you connect to other Bluetooth devices such as e scanners e printers e audio devices e wireless readers You need to turn on the Bluetooth radio before you can discover and connect to Bluetooth devices By default the radio is turned off The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports Ifyou clean boot the CK3 you must recreate pairings to devices You can also access Bluetooth settings using Intermec Settings CK3R and CK3X Mobile Comptuer User Manual 49 Chapter 3 Configure the Computer Turn On the Bluetooth Radio You need to turn on the Bluetooth radio in the CK3 before you can discover and connect to Bluetooth devices By default the radio is turned off 1 Tap Start gt Settings gt Bluetooth gt Mode tab 2 Tap Turn on Bluetooth Bluetooth a qx 3 51 x Turn on Bluetooth O Make this device visible to other devices To connect to a device click on the Devices tab below So amp 3 Optional If you want this CK3 to be visible to other Bluetooth devices tap Make this device visible to other devices 4 Tap OK 50 CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer Connect a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner such as the SF51 SG20 or SR61 Make sure that the Bluetooth radio in the computer is turn
22. pane 4 When you are done making changes select File gt Save Settings About Network Communications You can use the mobile computer in your wireless or wired data collection network You can connect your computer using e 802 11 radio communications e Ethernet communications e Bluetooth communications e USB and serial communications Configure 802 11 Radio Communications 48 A Caution Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could result in equipment damage The CK3R has an 802 11b g n radio and the CK3X has an 801 11a b g n radio to transfer data using wireless communications Before you configure radio communications you need to have your wireless network set up including your access points CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer By default the 802 11 radio is disabled Use the following procedure to enable the Wi Fi radio using Intermec Settings b Tap Start gt Settings gt System gt Intermec Settings 2 From the Intermec Settings main menu tap Communications gt 802 11 Radio gt Radio Enabled 3 Select the Radio Enabled check box and tap OK By default the computer uses Funk security and enables DHCP 4 Use Intermec Settings to configure the parameters you need to use for communications with your network 5 Configure 802 11 security About Bluetooth Communications The CK3
23. presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunications intermec com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec website click About Us gt Contact Us Who Should Read This Manual This manual is for the person who is responsible for installing configuring and maintaining the CK3R and CK3X mobile computer This manual provides you with information about the features of the computer and how to install configure operate maintain and troubleshoot it Before you work with the CK3R or CK3X you should be familiar with
24. reduces redundancy and error by providing an efficient and accurate way to copy and transmit settings from a master computer to one or more client computers through an adhoc wireless network For more information on using CloneNGo see the CloneNGo User Guide How to Manage the Computer Using SmartSystems 68 Intermec SmartSystems is a software platform that lets you manage all of your SmartSystems enabled devices simultaneously from a central server From the Intermec website you can download this application at no charge For help see www intermec com SmartSystems The SmartSystems console displays all SmartSystems enabled devices and peripherals in your network Through the console you can e drag and drop configuration bundles operating system updates and firmware upgrades to multiple computers e save configuration settings from a single device and deploy those settings to many devices simultaneously e remotely change settings on the computer and peripherals CK3R and CK3X Mobile Computer User Manual Chapter 4 Manage the Computer The SmartSystems console can report on asset locations and battery status making it easier to manage your computers With a Provisioning license SmartSystems can automatically push software configuration settings and other files to the computers The license also enables ScanNGo which makes connecting additional computers to your wireless network as easy as scanning bar codes To purch
25. the SSID For Association select WPA or WPA2 u FPF w N oa The default encryption is TKIP or AES respectively For 8021x select TTLS PEAP EAP FAST or TLS 7 Ifyou selected TTLS PEAP or EAP FAST n a For Prompt for Credentials select Enter credentials now b Enter a User Name and User Password 8 Ifyou selected TLS enter a User Name and Subject Name 9 For Validate Server Certificate select Yes 10 Tap OK Configure WPA or WPA2 Personal PSK Security with Funk Security Before you set WPA or WPA2 Personal PSK security you need to know the pre shared key for your access point or passphrase for your authenticator On your computer you need to enable the radio and set the date 1 Start Intermec Settings CK3R and CK3X Mobile Comptuer User Manual 59 Chapter 3 Configure the Computer 60 2 3 4 5 n Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Association select WPA or WPA2 The default encryption is TKIP or AES respectively For 8021x select None 7 For Pre Shared Key enter the pre shared key or passphrase e Enter the pre shared key Ox followed by 32 hexadecimal pairs for your access point e Enter the passphrase 8 to 63 ASCII characters for your authenticator The computer internally converts the passphrase to a pre shared key Tap OK Configure 802 1x Security with Funk Security Before y
26. 1 in 31 5 cm 12 4 in 15 5 cm 6 1 in 21 5 cm 8 46 in 31 5 cm 12 4 in Appendix A Specifications EA30 Minimum Reading Distances Continued Minimum Symbology Density Distance Maximum Distance PDF417 0 25 mm 10 mils 5 5 cm 2 17 in 25 cm 9 84 in 0 38 mm 15 mils 7 cm 2 76 in 34 cm 13 39 in EA30 Imager Typical Reading Distances Minimum reading distances are measured in the dark 0 lux o 4 g 12 16 20 24 28 32 36 in 12 30 8 20 PDF41710 mils a p 10 r mss m 4 10 0 125mm 5 mils a i pane oie 20 1 30 1mm 40 mils cm 0 10 20 30 40 50 60 70 80 90 EA30 Typical Reading Distances CK3R and CK3X Mobile Computer User Manual 99 Appendix A Specifications EA30 Typical Reading Distances Symbology Code 39 EAN UPC 100 DataMatrix PDF417 Density 0 10 mm 4 mils 0 13 mm S mils 0 50 mm 20 mils 1 mm 40 mils 0 33 mm 13 mils 0 18 mm 7 mils 0 25 mm 10 mils 0 38 mm 15 mils 0 25 mm 10 mils 0 38 mm 15 mils Minimum Distance 9 5 cm 3 74 in 8 cm 3 15 in 6 5 cm 2 56 in 9 5 cm 3 74 in 6 cm 2 36 in 7 5 cm 2 95 in 6 cm 2 36 in 5 5 cm 2 17 in 5 5 cm 2 17 in 6 5 cm 2 56 in Maximum Distance 11 5 cm 4 53 in 14 5 cm 5 71 in 50 cm 19 69 in 75 cm 29 53 in 34 cm 13 39 in 16 5 cm 6 5 in 23 cm 9 06 in 34 5 cm 13 58 in 26 cm 10 24 in 37 cm 14 57 in EX25C Near Far Range Area Imager Reading Distance Minimum reading distances
27. 191 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436 5672860 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834749 5834753 5837987 5841121 5842070 5844222 5854478 5862267 CK3R and CK3X Mobile Computer User Manual xi Before You Begin 5869840 5873070 5877486 5878395 5883492 5883493 5886338 5889386 5892971 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5987499 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 6095422 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6375344 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 6859190 6889903 6967280 7027037 7035466 7090137 7121467 Docking station or device 5052943 5195183 5317691 5331580 5544010 5644471 There may be other U S and foreign patents pending xii CK3R and CK3X Mobile Computer User Manual
28. 2 Update the Computer Using a microSD Card 0 0 0 e eee eee 73 5 Troubleshoot and Maintain the Computer 0 0000 75 About the Intermec Dashboard 0 c ccc ccc cece eee eee cee e ee eeees 76 About Troubleshooting the Computer 0 0 cece cece cece eens 77 Wi Fi Connection Problems 00 c cc cee ccc ee cece eee e nese eee e ees 77 Check Wi Fi Network Status 0 0 0 cc cece ccc cece eee eee e eee eee 78 802 1x Security Problems ic saswods cas dead Mew RO ee OR EES 79 Troubleshoot the Scanner with Scan Diagnostics 0 00000 81 Problems Reading Bar Codes 00 00 cece EEE EE CEEE EAN EERTSE RAS 82 Problems Using the Computer 0 0 ccc eee cnc cece 84 Call Product Support ij nn ria AAEE E EAEEREN capita be dade ETEA WENI PEN IARE 84 Locate Your Configuration Number asss yirs e aoe cece e eee eee eee 85 Locate Your Operating System Version 0 e cece eee eee eens 85 Howto Restart the Computet ariana EEA NEEE a Poa eR eee eee esa AAEE 86 Reboot the Computer 0 cece EEEE EE 86 Cold Boot the Computer aers cerus p unae ee reree Geo ae Wai eye eee eee 86 Clean Boot the Compu es 456 niea teen eee Rb easy Coen es eee ee 87 Clean the Computer oe En a EENE yee tatty ee lat sees Renee Sue cha eae eee eae ae 88 AA Specifications 00 see eeee eee ee eee ees 89 vi Physical and Environmental Specifications 1 00 0 0 cece eee stiest
29. 2 50 cm 8 86 in 0 50 mm 20 mils 6 00 cm 2 36 in 64 00 cm 25 20 in 1 mm 40 mils 12 50 cm 4 92in 97 50 cm 38 39 in EAN UPC 100 0 33 mm 13 mils 4 50 cm 1 77 in 41 cm 16 14 in CK3R and CK3X Mobile Computer User Manual 93 Appendix A Specifications EA31 Imager Minimum Reading Distances 94 Minimum reading distances are measured in the dark 0 lux 0 4 8 12 16 20 24 28 32 in yei terdiri e 12 30 Data Matrix 10 mils 8 20 4 10 0 0 4 10 83 S 20 12 30 1mm 40 mils cm EEEE E E E T AT TTT 0 10 20 30 40 50 60 70 80 EA31 Minimum Reading Distances EA31 Minimum Reading Distances Minimum Symbology Density Distance Maximum Distance Code 39 0 10 mm 4 mils 8 cm 3 15 in 10 cm 3 94 in 0 13 mm 5 mils 7 cm 2 76 in 13 cm 5 12 in 0 20 mm 8 mils 4 cm 1 57 in 20 cm 7 87 in 0 25 mm 10 mils 3 8 cm 1 5 in 24 5 xm 9 65 in 0 50 mm 20 mils 7 cm 2 76 in 45 cm 17 72 in 1 mm 40 mils 13 5 cm 5 31in 71 5 cm 28 15 in EAN UPC 100 0 33 mm 13 mils 5 cm 1 97 in 29 5 cm 11 61 in CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EA31 Minimum Reading Distances Continued Minimum Symbology Density Distance Maximum Distance DataMatrix 0 18 mm 7 mils 7 cm 2 76 in 14 cm 5 51 in 0 25 mm 10 mils 5 cm 1 97 in 20 cm 7 87 in 0 38 mm 15 mils 5 2 cm 2 05 in 29 5 cm 11 61 in PDF417 0 17 mm 6 6 mils 5 8 cm 2 28 in 17 5 cm 6 89 in 0 25 mm 10 mils 4 cm 1 57 in 26 5 cm 10 43 in 0 38 mm 15 mils 4 9 cm 1 93 in
30. 37 cm 14 57 in EA31 Imager Typical Reading Distances Minimum reading distances are measured in the dark 0 lux o 4 g 12 16 20 24 28 32 36 0 425mm S5 mils EAN UPC 0 10 20 30 40 50 60 70 80 90 EA31 Typical Reading Distances CK3R and CK3X Mobile Computer User Manual 95 Appendix A Specifications 96 EA31 Typical Reading Distances Symbology Code 39 EAN UPC 100 DataMatrix PDF417 Density 0 10 mm 4 mils 0 13 mm S mils 0 20 mm 8 mils 0 25 mm 10 mils 0 50 mm 20 mils 1 mm 40 mils 0 33 mm 13 mils 0 18 mm 7 mils 0 25 mm 10 mils 0 38 mm 15 mils 0 17 mm 6 6 mils 0 25 mm 10 mils 0 38 mm 15 mils Minimum Distance 7 5 cm 2 95 in 6 5 cm 2 56 in 4 cm 1 57 in 3 5 cm 1 38 in 6 5 cm 2 56 in 12 5 cm 4 92 in 4 5 cm 1 77 in 6 5 cm 2 56 in 4 5 cm 1 77 in 4 7 cm 1 85 in 5 cm 1 97 in 3 7 cm 1 46 in 4 5 cm 1 77 in Maximum Distance 10 5 cm 4 13 in 13 5 cm 5 31 in 21 cm 8 27 in 25 5 xm 10 in 49 cm 19 29 in 90 cm 35 43 in 30 5 cm 12 01 in 15 cm 5 91 in 21 cm 8 27 in 31 cm 12 20 in 18 2 cm 7 17 in 27 5 cm 10 83 in 40 cm 15 75 in CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EA30 Typical Reading Distances Extended Reading Range These typical reading distances are measured in an office environment 250 lux for the EA30 standard model with Extended Reading Range activated Extended Reading Range is enabled by default o 4 8 12
31. CK3R and CK3X Mobile Computer User Manual 69 Chapter 4 Manage the Computer You can have your cab file place the application in any of these memory locations on the computer e Object store root directory e The non volatile Flash File Store Applications and data in the Flash File Store will persist through a clean boot The Flash File Store is erased if you reflash the operating system image e The optional microSD card Depending on available disk space you may want to consider installing your application files on the microSD card Using a card creates the Storage Card folder on the computer Files copied to any of these locations are safe when you cold boot the computer if the Autouser dat file has been edited correctly All cab files in each CABFILES folder are automatically extracted after a cold boot For more information about AutoRun see the Intermec Developer Library Resource Kit Developer Guide Install Applications Using SmartSystems 70 You can use the SmartSystems console to drag and drop Intermec applications onto your mobile computer The console is part of SmartSystems 1 Download your application file from the Intermec website and unzip it on your desktop PC 2 Double click the application file to install it The application file should appear in the Software Vault 3 From the SmartSystems console in the Software Vault drag and drop the application onto each mobile computer in your network or drop
32. Certificates Certificates Applet Certificates Applet Import Certificates Import Certificates Import Root Certificates 3 Tap Import Certificates 4 To import a certificate chain a Tap the Import PFX tab b Next to the Select pfx to import field tap lt lt lt Find and select the root certificate A d Ifnecessary enter the Password of pfx e Tap Import Certificate 5 To import user and root certificates from a Microsoft ISD server a Tap Web Enrollment b To log on to the server enter the User Password and Server IP Address c Tap OK CK3R and CK3X Mobile Comptuer User Manual 57 Chapter 3 Configure the Computer d When you are prompted to load the root certificate tap OK e When the message box appears to let you know the certificate has been added tap OK How to Make Your Security Choice py The computer supports Funk and Microsoft security Your security choice depends on your network security needs e Choose Funk security if you use the computer in a static environment that requires a high level of security Funk security provides CCX v4 0 compliance support for LEAP and TTLS and configuration for up to four profiles Funk security is the default security setting on the computer e Choose Microsoft security if you primarily use the computer to connect to Wi Fi hotspots Note Your security choice does not depend on your authentication server For example if you use Mi
33. Communications You can use these accessories to transmit data to and receive data from another device through serial or USB communications e AD20 single dock e AV10 vehicle dock e AA21 RS 232 adapter For information on these accessories contact your local Intermec representative About Wireless Security The computer provides these security solutions for your wireless network e Wi Fi Protected Access 2 WPA2 e Wi Fi Protected Access WPA e 802 1x e LEAP Funk security only WEP You use either Funk or Microsoft security to implement your wireless security solution Intermec recommends WPA2 security with PSK Personal or 802 1x Enterprise key management Before you set security you need to enable the radio set the date and set the SSID on your computer To use 802 1x security you need to load a root certificate on your computer To use transport layer security TLS with WPA or 802 1x security you also need to load a user certificate 56 CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer Load a Certificate To use transport layer security TLS with WPA or 802 1x security you need a unique client certificate on the computer and a trusted root certificate authority CA certificate 1 Start Intermec Settings 2 Select Communications gt 802 11 Radio gt Certificates Intermec Settings a 5 lt 4 8 04 Certificates PAC Manager PAC Manager Enroll
34. Computer Connect a Bluetooth Audio Device Use the Bluetooth Audio applet to discover activate and connect to Bluetooth audio devices such as a headset 1 Select Start gt Settings gt System gt Bluetooth Audio The Bluetooth Audio screen appears Bluetooth Audio qx 3 43 Connect headsets hands free devices Select a device above for pop up menu O Keep audio connected at suspend Mono Headset Settings 0 Yolume 15 0 Microphone 15 i a 2 Follow the onscreen instructions to discover and connect to a Bluetooth audio device Note If a wired audio device such as a headset is already connected to the computer Bluetooth audio receives priority when a Bluetooth audio device is connected 54 CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer Connect to a Wireless Reader You can connect the computer to a Bluetooth RFID reader such as the IP30 Use Intermec Settings to configure or view information on your connected RFID readers 1 Tap Start gt Settings gt System gt Wireless Readers Wireless Readers on qx 3 47 Welcome this enabler 5 manages Bluetooth RFID Y readers on this device cancei sa _ _vext_ 2 Tap Add Reader 3 Select Search or Manual Follow the onscreen instructions to add a wireless reader CK3R and CK3X Mobile Comptuer User Manual 55 Chapter 3 Configure the Computer About Serial and USB
35. Image Capture Beeper and Voice Headset Beeper Screen Taps Key Clicks USB Function Driver Default Value 0 0 0 0 Enable Null Null 255 0 0 0 Null Null Null Null Null Default Value Off Default Value Null Null Enabled Enabled Enabled Enabled Medium Very Low Off Off ActiveSync RNDIS Client CK3R and CK3X Mobile Computer User Manual Device Settings Continued Device Setting Good Read Backlight Settings Backlight Setting Normal Light Backlight Adjustment Low Light Backlight Adjustment Bright Light Backlight Adjustment Keypad Backlight Light Level Keypad Settings Keypad Setting Center Scan Button Green Orange Keys Lock Options Power Management Settings Power Management Setting Enable Power Button Screen Screen Off Hibernate Battery Swap Suspend Reboot Shutdown Screen Timeout Seconds Screen Turns Off After Battery Power Device Turns Off After Battery Power Screen Turns Off After External Power Device Turns Off After External Power Enable Device Sleep CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Default Value One beep Default Value Normal Normal Normal On Based on Light Level Low Default Value Scanner Press Once to Lock Default Value On Disabled Enabled Enabled Enabled Disabled 5 Disabled 5 minutes Disabled Disabled Disabled 113 Appendix B Default Settings Power Management Se
36. K Some settings such as Security Choice require you to reboot the computer for the changes to take effect CK3R and CK3X Mobile Comptuer User Manual 41 Chapter 3 Configure the Computer Data Collection Menu Data Collection Options Internal Scanner Dock Tethered Scanner Bluetooth Scanner Communications Menu Communications Options Device Name 802 11 Radio Ethernet Adapter Bluetooth 42 Parameters You Can Configure Enable Scanner Port Symbologies Scanner Settings Imager Settings Decode Security Tethered Configure on Connect Enable Scanner Port Enable Scanner Auto detect Symbologies Scanner Settings Scanner Port Settings Imager Settings Decode Security BT Configure on Connect Parameters You Can Configure Device Name Radio Enabled Security Choice Security Settings Funk or Microsoft IP Settings Certificates Radio Measurement Radio Bands CK3X only Allow Security Changes IP Settings Bluetooth Settings CK3R and CK3X Mobile Comptuer User Manual Device Settings Device Settings Options Backlight Date and Time Good Read IDL Runtime Versions Keypad Power Management Profile Settings Application Screen Security Sounds System Component Versions USB Printers Menu Printer Options Printer connected through Bluetooth CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer Parameters You Can Configure Display a
37. Maintain the Computer Clean the Computer To keep the computer in good working order you may need to clean the imager window color camera window and the touch screen Clean the windows and the touch screen as often as needed for the environment in which you are using the computer To clean the computer use one of these recommended cleaning agents e Acetic acid 10 in water e Ethyl alcohol 10 in water e Mild soap solutions e 5 to no more than 10 bleach or sodium hypochlorite with water Opening the computer will void the warranty and may cause i Caution There are no user serviceable parts inside the computer damage to the internal components lt Press the Power button to suspend the computer 2 Dip aclean cloth towel in the cleaning agent and wring out the excess 3 Wipe off the imager window camera lens and flash area Do not allow any abrasive material to touch these surfaces 4 Wipe dry Let the computer completely air dry before using again 88 CK3R and CK3X Mobile Computer User Manual A Specifications Appendix A Specifications Physical and Environmental Specifications 90 This section lists the physical and environmental specifications for the computer Physical Dimensions Length 21 6 cm 8 5 in Width at widest part 8 3 cm 3 3 in CK3R Height at grip 2 8 cm 1 1 in CK3X Height at grip 3 6 cm 1 4 in CK3R Weight with 2000 mAh battery 401 g 14 1 oz CK3X
38. Services Menu Location Services Options Parameters You Can Configure Server e Port e Enable Server Virtual GPS Virtual GPS Settings RFID Menu RFID Options Parameters You Can Configure Enable RFID Service e Enable RFID Service e Application Connection e Reader 1 How to Navigate in Intermec Settings You can easily navigate through the screens in Intermec Settings to find the parameters you need to configure Tap inside a text field to be able to enter text into it Tap a field once to select it If you see a next to a menu item there is only one more screen available Tap the menu item to access this screen If you see a gt next to a menu item there are more screens available in the next level Tap the menu item to access these screens Use the up and down arrow keys to move up and down the menu To move back a level in the menu tap Back or Cancel on the Tile bar To exit Intermec Settings tap Menu gt Exit or OK Enable Intermec Settings Password You can protect Intermec Settings from other users by enabling a password 46 1 Start Intermec Settings 2 Tap Menu gt Enter Password 3 Select the Enable password checkbox CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer 4 Type your password in the Enter text box 5 Retype your password in the Confirm text box 6 Optional Select the Use password to protect CAB Installation if you want to restrict the install
39. Weight with 5100 mAh battery 499 g 17 6 oz Tumble and Drop Specifications CK3R Tumble Specification CK3X Tumble Specification CK3R Drop Specification CK3X Drop Specification 1 000 0 5 m tumbles per IEC 60068 2 32 specification 1 000 1 0 m tumbles per IEC 60068 2 32 specification Multiple 1 5 m 5 ft drops to concreteat ambient temperature multiple 1 2 m 4 ft drops to concrete across the operating temperature range per MIL STD 810G Multiple 1 5 m 5 ft drops to concrete across the operating temperature range per MIL STD 810G Power and Electrical Specifications Operating battery Backup battery Electrical rating Rechargeable lithium ion battery Supercap supplies 10 minutes of bridge time while replacing the main battery CK3X only 4 4 V 2 A 4 7 V 1 5 A CK3R and CK3X Mobile Computer User Manual Appendix A Specifications Temperature and Humidity Specifications Operating temperature 10 C to 50 C 14 F to 122 F Storage temperature 20 C to 70 C 4 F to 158 F Charging temperature 5 C to 35 C 41 F to 95 F Relative humidity operating 0 to 95 non condensing Environmental rating IP54 Category 1 Screen Specifications 240 x 320 pixels 16 bit RGB 8 9 cm 3 5 in transmissive QVGA display LCD capable of both portrait and landscape operation CK3X only LED backlight Ambient light sensor Keypad Options Alphanumeric and function keypad
40. anual 5 Troubleshoot and Maintain the Computer Use this chapter to find answers to any problems you may encounter while using the computer You will also find information on routine maintenance Chapter 5 Troubleshoot and Maintain the Computer About the Intermec Dashboard 76 The Intermec Dashboard provides proactive monitoring of your computer to prevent downtime Using Intermec Dashboard you can easily see the health of the computer and help pinpoint the source of a problem to determine if it is hardware or software related It is highly integrated with SmartSystems You can also use SmartSystems to remotely monitor the health of your computers For help see the SmartSystems help Intermec Dashboard displays information such as the status of network connection battery usage and battery health storage space and internal devices It also provides system information such as the operating system firmware and hardware configuration e To access the Intermec Dashboard press the Intermec Dashboard button on the compu numeric keypad or press D on the alphanumeric keypad Signal NA Vom My Connections A p i Battery Battery 100 TEES 5 Intermec Dashboard Main Screen CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer About Troubleshooting the Computer These troubleshooting tables may help you fix some common problems you may experience with y
41. are measured in the dark 0 lux 100 CK3R and CK3X Mobile Computer User Manual Appendix A Specifications o 16 32 43 64 80 96 12 128 144 160 176 m Gee 0 Ge ee ee LLP P Ett tet I S S O D S O E S O O E A A A A ent 200 gii 160 48 100 EAN contrast UPC 120 32 80 40 0 40 80 120 _ 160 L_ 200 SAKES r AAAS LARASAARAS NALS T e 0 50 100 150 200 250 300 350 400 450 EX25C Near Far Range Imager 1D Minimum Reading Distances EX25C 1D Symbologies Minimum Reading Distances with 0 24 cm 0 09 in Setback Minimum Symbology Density Distance Maximum Distance Code 39 0 08 mm 3 mils 15 cm 5 91 in 35 cm 13 78 in 0 10 mm 3 8 mils 15 cm 5 91 in 45 cm 17 72 in 0 25 mm 10 mils 15 cm 5 91 in 115 cm 45 28 in 0 50 mm 20 mils 16 cm 6 30 in 210 cm 82 68 in 1 mm 40 mils 25 cm 9 84 in 310 cm 122 05 in 1 3 mm 51 mils 40 cm 15S 75 in 420 cm 165 35 in EAN 100 0 33 mm 13 mils 15 cm 5 91 in 145 cm 57 09 in CK3R and CK3X Mobile Computer User Manual 101 Appendix A Specifications 102 160 240 280 320 360 400 440 480 iN eta beat Nada Uae a E E ie en onee 160 m 400 128 320 100 EAN contrast upc ge L 240 160 m 80 m 80 160 240 28 o 2 5 mm 100 mils 220 400 Ce EE EEE TSE CET EEEN O 100 200 300 400 500 600 700 800 900 1000 100 1200 EX25C Nea
42. ase a Provisioning license contact your local Intermec representative How to Manage the Computer Using Third Party Software You can use third party software such as Wavelink Avalanche to centrally manage your Intermec devices Device management software enables you to update software increase security track your assets and troubleshoot devices remotely You can download the Wavelink enabler for the mobile computer from the Wavelink website For more information visit the Intermec website and search for Wavelink Avalanche or visit www wavelink com to download the enables How to Develop and Install Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer The Resource Kits are a library of C NET Java and web components grouped by functionality that you can use to create applications for the computer The Resource Kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec website at www intermec com idl About Packaging Your Application After you develop your application you need to package it for installation on your mobile computer For very simple applications the executable file may be the only file you need to deploy Typically you will have a set of files to install Intermec recommends using cabinet cab files to install more complex applications The computer uses standard Windows Mobile cab files and will install third party cab files
43. at you want the computer to use when it is on battery power or external power 4 Tap OK CK3R and CK3X Mobile Computer User Manual 17 Chapter 1 About the Computer Features Configure the Screen Backlight Brightness Use Intermec Settings to configure the brightness of the screen backlight 1 Tap Start gt Settings gt System gt Intermec Settings 2 Tap Device Settings gt Backlight gt Display 3 Select how bright you want the backlight to be in normal low and bright light conditions 4 Tap OK and exit Intermec Settings About the Audio Features Your mobile computer has a speaker a microphone CK3X only and several software tools for configuring the volume of sounds Adjust the Speaker Volume The computer volume includes sounds you hear when you tap the screen or scan bar codes with a scanner 1 Tap the Title bar at the top of the screen 2 Tap the Volume icon 4E 3 Use your stylus to adjust the volume slider 4 Tap OK About the Push to Talk Feature You can use the Push to Talk PTT feature on the CK3X to e record audio on your computer e use your computer as a two way radio Record Audio Use the Push to Talk PTT key to record audio on your computer 1 Ifyour computer is in suspend mode press the PTT key to turn on the computer 18 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features 2 Press the PTT key to start the Notes application in audio note mode a
44. ation of cab files 7 Tap OK Restore Default Settings The easiest way to restore default settings on your computer is to use Intermec Settings You can restore all default settings on your computer or restore default settings for a specific menu item in Intermec Settings Note When you restore default settings only the settings for visible menu items are restored The settings for hidden menu items are not affected 1 Start Intermec Settings 2 Restore the default settings e To restore all default settings tap Menu gt Restore all Defaults e To restore default settings for one menu item navigate to the menu and tap Menu gt Restore Menu Defaults 3 When prompted tap Yes to restore the default settings If you are prompted to refresh the computer tap Yes CK3R and CK3X Mobile Comptuer User Manual 47 Chapter 3 Configure the Computer Configure the Computer Remotely with SmartSystems You can use Intermec Settings from a SmartSystems console to remotely configure all the Intermec computers For help using Intermec Settings click Help gt Contents For information on all the parameters in Intermec Settings see the Intermec Settings Command Reference Manual 1 In the SmartSystems console select a computer and then right click on it A list appears 2 Select Start Intermec Settings 3 Configure the settings you want to change As you select parameters help for each parameter appears in the upper right
45. ault network name is INTERMEC e The access point may not be communicating with the server Ensure the access point is turned on properly configured and has 802 1x security enabled You are setting up multiple When you change the SSID the WEP key values access points ina network are not saved Configure the WEP key values with different SSIDs and and save your changes the connection fails 80 CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer 802 1x Security Problems and Possible Solutions Continued Problem Possible Solution The mobile computer Make sure that indicates it is not e the User Name and Password parameters on the mobile computer match the user name and password on the authentication server You may need to configure the password on both the mobile computer and the authentication server authenticated on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software e the IP address and secret key for the access point match the IP address and secret key on the authentication server You may need to configure the IP address and secret key on both your access point and authentication server e the authentication server software is running on the server PC You clean boot the mobile When you clean boot the CK3 the
46. blem in the next table and try the possible solutions Problems Using the Computer Problem Possible Solution You tap the screen and nothing Align the screen happens You press the Power button and nothing happens The computer appears to be locked up and you cannot enter data The battery may be completely drained Replace or charge the battery Restart the computer Press the Power button and select Suspend Press the Power button again to turn the screen back on Press the Power button and select Reboot Cold boot the computer Reload the firmware You rotate the computer and the Run the Sensor Calibration application screen does not respond properly to calibrate the accelerometer You cannot type a characteron The orange modifier or green modifier the keypad or you can only type key may be locked uppercase or lowercase letters Call Product Support 84 Ifyou are having trouble using your Intermec computer you can e use the troubleshooting tables in this manual to find your problem and possible solutions e visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com If you still need help you can call Intermec Product Support at 1 800 755 5505 CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer Before you call Product Support have this information ready e Configuration number CN and serial nu
47. computer is not on external power and the battery is operating normally CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features Location of Orange and Green Key LEDs Orange and Green Key Status LEDs Callout LED Color Description 4 Orange key status Orange The Orange key is enabled 5 Green key status Green The Green key is enabled CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features About the Keypad The computer comes with either an alphanumeric keypad or a numeric keypad In low light conditions an ambient light sensor automatically turns on the keypad backlight To conserve power you can disable the keypad backlight The CK3R keypads do not have the PTT key DAC An y i 7 6 J A E VF z A a 6 0 0 Alphanumeric Keypad 12 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features x 3 N 2 z ze FidExit z gt T oa B co Ay a 7 N o S ES p Ry CO EN T gt n ogi
48. crosoft Active Directory to issue certificates you can still choose Funk security Select a Funk Security Profile 58 You can define up to four profiles for Funk security Different profiles let your computer communicate in different networks without having to change all your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 1 Start Intermec Settings 2 Select Communications gt 802 11 Radio gt Funk Security 3 Tap a profile to expand it 4 Optional In the Profile Label text box enter a meaningful name for your profile 5 Configure your security settings For help see the next sections 6 Repeat Steps 3 through 5 for each profile you want to define CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer 7 To set the active profile tap Active Profile and select a profile from the list 8 Save your settings Configure WPA or WPA2 Enterprise 802 1x Security with Funk Security Before you set WPA 802 1x or WPA2 802 1x security with Funk you need to configure your authentication server and authenticators To use TLS protocol you also need to load a user and root certificate On your computer you need to enable the radio and set the date Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter
49. crosoft Security Before you set WPA or WPA2 Personal PSK security you need to need to know the pre shared key for your access point or passphrase for your authenticator On your computer you need to enable the radio and set the date 1 Start Intermec Settings 2 Select Communications gt 802 11 Radio gt Microsoft Security CK3R and CK3X Mobile Comptuer User Manual 63 Chapter 3 Configure the Computer 64 3 Enter the Network name SSID 4 For Infrastructure Mode select Infrastructure 5 For Association select WPA PSK or WPA2 PSK The default encryption is TKIP or AES respectively 6 For Pre Shared Key enter the pre shared key or passphrase e Enter the pre shared key Ox followed by 32 hexadecimal pairs for your access point Enter the passphrase 8 to 63 ASCII characters for your authenticator The computer internally converts the passphrase to a pre shared key 7 Tap OK Configure 802 1x Security with Microsoft Security Before you set 802 1x WEP security with Microsoft security you need to enable the radio on your computer and set the date To use TLS protocol you also need to load a user and root certificate Intermec recommends that you use WPA2 802 1x instead of 802 1x WEP if possible Start Intermec Settings Select Communications gt 802 11 Radio gt Microsoft Security Enter the Network name SSID For Infrastructure Mode select Infrastructure For Network Authentication select Open F
50. d these items you can update your mobile computer using SmartSystems 1 Open the SmartSystems console 2 Make sure the computer is discovered 3 Make sure the computer is in a powered dock or that power management is disabled 4 Download the SmartSystems bundle to your PC 5 Double click the SmartSystems bundle on your PC to extract the update files to the software vault 6 From the SmartSystems console locate the bundle to install and drag them to each mobile computer or group in a folder you want to update The SmartSystems console installs the update on your mobile computers After the download is complete your mobile computer begins the update process and automatically performs a cold boot The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable This process can take anywhere from 30 seconds to 15 minutes depending on the update After the update is complete the computer boots again You will see a red stop symbol in the SmartSystems console until the computer reboots and reconnects to the system Update the Computer Using a microSD Card PREREQUISITE You can update the computer using a microSD card You need e amicroSD card formatted to FAT16 e amicroSD adapter card e an SD card reader e theAutoFlash img file that contains the update you want to install Ifyou need this file visit the Intermec website at www intermec com Click the Produc
51. date and time computer and this message are not saved Configure the date and time and appears The server save your changes certificate has expired or your system date is incorrect Troubleshoot the Scanner with Scan Diagnostics The ScanDiagnostic application helps troubleshoot problems such as the inability to read a bar code or a scanner or imager that does not turn on 1 Tap Start gt ScanDiagnostic 2 Select the scanner or imager you want to troubleshoot and tap Diagnose The application checks to make sure the scanner or imager is enabled and checks the settings to make sure they are optimized CK3R and CK3X Mobile Computer User Manual 81 Chapter 5 Troubleshoot and Maintain the Computer 3 Aim the scanner or imager at a bar code and tap and hold Press to Scan After the computer reads the bar code the computer beeps and the label data data length and symbology appear on the screen 4 To view recommended settings press the right arrow button 5 To accept recommended settings tap Apply 6 Tap OK Problems Reading Bar Codes You can troubleshoot problems that prevent you from reading bar codes such as the appropriate symbology not being enabled Before you call Intermec Product Support look for your problem in the next table and try the possible solutions Problems Reading Bar Codes Problem Possible Solution You cannot see the illumination You may be too far away from the bar beam or frame
52. ded Move closer to an access point or toa different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network Move closer to an access point or toa different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network There may be a problem with the connection between the access point and the host computer Check with network administrator or use your access point user s manual 77 Chapter 5 Troubleshoot and Maintain the Computer Check Wi Fi Network Status If you have trouble connecting to your Wi Fi wireless network e Make sure you have correctly set network parameters on the CK3 e Check your wireless security settings Follow the next procedure to verify available access points and networks check signal strength and view other diagnostics If you need to contact Intermec Product Support this information can be helpful in troubleshooting wireless network connection issues 1 Tap Start gt iSpyWiFi The ISpyWiFi application launches The ISpyWiFi tab shows e MAC address and IP address of the Wi Fi radio e network association status including the SSID and MAC address of the access point e security configuration e radio transmit power and signal strength information 2 Tap the Scan tab to view a list of available Wi Fi networks The
53. ed on before you try to connect to a scanner 1 Tap Start gt Settings gt System gt Wireless Scanning Wireless Scanners a 6 3 32 This enabler manages D Bluetooth scanner T connections on this device 2 Tap Add Device 3 Select Quick Connect Search or Manual Follow the instructions on the screen to add a wireless scanner Create a Configuration Bar Code with EasySet To connect a Blueooth scanner to the computer you can use the computer to read a configuration bar code for the scanner You create the bar code using Intermec EasySet Bluetooth address The address is on the labels located on the outside of the conputer shipping box and on the packet of information that ships with the computer K Note To create the configuration bar code you need the computer 1 Go to the Intermec website at www intermec com 2 Click the Products tab CK3R and CK3X Mobile Comptuer User Manual 51 Chapter 3 Configure the Computer 3 On the Products page click Computers gt Handheld Computers gt CK3 gt the Downloads tab gt Easyset ver 5 x x x 4 Follow the instructions to download and install EasySet 5 Open EasySet and select Interface gt Bluetooth gt Connect disconnect gt Compose BT address The Bluetooth Connect disconnect Compose BT address screen appears 6 Enter the BT address listed on the labels that shipped with your computer 7 Click OK Connect to a Bluetooth Pr
54. ery status icon appears or the battery light turns on Stop using the computer for 5 minutes or longer Store the computer for more than a day Store the battery outside the computer Do this to Save Battery Power Connect the computer to an external power source Save your data press the Power button and select Hibernate After the computer turns off remove the battery and insert a fully charged battery Make sure that the low battery status icon is not on the screen and the battery status LED is not on Press the Power button and select Suspend to suspend the computer If you have a CK3X the accelerometer lets you lay the computer face down and it will automatically suspend e Ifyou are storing the computer for a few days like over the weekend install a charged battery or connect the computer to a power source Ifyou are storing the computer for longer remove and charge the battery and then store both the battery and computer in a cool location e Ifyou store the battery for several months recharge the battery to keep it at peak performance Store the battery in a charger CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features About the Status LEDs The status LEDs turn on turn off or blink to indicate a specific activity on your computer Location of Main Status LEDs Main Status LED Descriptions Callout LED Color Description 1 Notification Oran
55. etected n w ActiveSync connection is established AN Da ActiveSync synchronization is in progress a There is a problem with the ActiveSync synchronization AAN Hi Connected to a Wi Fi network Connected to a Wi Fi network and other networks are detected Wi Fi synchronization is in progress Other Wi Fi networks are detected Information about a new Wi Fi network is available Wi Fi is on but not connected to a network and other networks are detected Wi Fi is on but not connected to a network and no networks are detected 2 2 pang A network connection is active uab A network connection is inactive x P The volume is on The volume is off x ramm The battery has full charge Pramana r The battery has a high charge pmm The battery has a medium charge JZ m The battery has a low charge CK3R and CK3X Mobile Comptuer User Manual 33 Chapter 2 About the User Interface and Intermec Applications Title Bar Status Icons Continued Icon Description The battery has a very low charge The computer is attached to external power and the battery is charging No battery is installed in the computer E A fe Calibrate the Screen If the touch screen does not respond when you tap it with the stylus you may need to align the screen using the stylus 1 Tap Start gt Settings gt Systems gt Screen 2 Tap Align Screen and follow the instructions to align the scree
56. eypad press 98 and then __3 to select the ok function Press 1 or 98 once to unlock the key The LED turns off You can capitalize characters individually or you can enable Caps Lock to type all capital letters To capitalize a single character e On the alphanumeric keypad press the key and then the A key to select the Shift function e On the numeric keypad press the a0 key and then the lt lt key to select the Shift function To enable Caps Lock e On the alphanumeric keypad press the key and then the B key e On the numeric keypad press the a0 key and then the gt gt key To disable Caps Lock e When in Caps Lock mode press key to disable Caps Lock 14 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features About the Power Button When you press the Power button for about 2 seconds and hold it the Intermec Power Options screen appears with a list of power options If you do not select a power options setting the currently selected action the button outlined in bold occurs after the timeout Hibernate does not appear as an option if the computer is connected to external power Intermec Power Options Hibernate battery swap Reboot The Intermec Power Options Default Screen Use the next table to understand the Intermec Power Options and what settings are available for your computer CK3R and CK3X Mobile Computer User Manual
57. flatermec CK3 Mobile Computer CK3R CK3X CK3XNI Intermec Intermec Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2012 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United Sta
58. from the imager code label Try moving closer to the when you press the Scan button bar code label and scan it again and aim the imager ata barcode e You may be reading the bar code label label straight on Change the reading angle and try again The imager hardware trigger may be disabled Start Intermec Settings and go to Data Collection gt Scanner Settings Make sure Hardware trigger is selected When you release the Scan If you configure the computer to use button or scan handle trigger the continuous edge triggering the Good Good Read LED does not turn Read LED stays on If you configure the off computer for level triggering and the Good Read LED stays on there may be a problem Press the Scan button or pull the trigger again without scanning a bar code label If the LED is still on contact Intermec 82 CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer Problems Reading Bar Codes Continued Problem The scanner or imager cannot read the bar code The scanner or imager cannot read the bar code quickly or the scanning beam seems to be faint or obscured You read a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label The input device attached to the computer does not work well or read bar code labels very quickly CK3R and CK3X Mobile Computer User Ma
59. ge Windows Mobile 6 5 notification 2 Good Read Green Good read of a bar code Blinking Bad read of a bar code red Blinking The data collection engine is green processing or starting up CK3R and CK3X Mobile Computer User Manual 9 Chapter 1 About the Computer Features Main Status LED Descriptions Continued Callout LED 2 Intermec Ready to Work indicator 3 Battery status 10 Color Blue Blinking blue Off Steady green Steady red Blinking red Amber Off Description If Intermec Terminal Emulator ITE is installed the application is running and is connected to the host If you do not have ITE you can configure the Ready to Work indicator to turn on or off to indicate a healthy state ITE is running but not connected to the host The computer is unhealthy ITE is not installed or not running The computer is healthy The computer is connected to a charger and the battery is more than 95 charged The computer is connected to a charger and the battery is charging The battery is very low and the computer will go into Suspend mode soon Charge or replace the battery There is a battery error The battery is not charging because it is missing faulty or outside the allowable charging temperature range If it is outside the charging temperature range charging will resume when the battery temperature returns to the acceptable range of 5 C to 35 C 41 F to 95 F The
60. harging status of your battery The optional 5200 mAH battery provides higher performance with less power improves cold temperature operation and provides remote health monitoring if you are using SmartSystems Charge the Battery Make sure you fully charge the battery before you use your computer You can charge the battery before or after you install it in the computer A fully discharged battery charges in approximately 4 AB17 to 7 AB18 1001AB01 1001AB02 hours e Insert the battery into the battery bay of the AD20 single dock AB17 or AB18 only insert up to four batteries into the AC20 quad battery charger AB17 or AB18 only or insert batteries into the FlexDock battery cup 1002UC02 with the DX2 or DX4 Or 3 e Install the battery in the CK3 and insert the CK3 into the AD20 single dock AD21 Ethernet multidock AD22 charge only multidock Universal Wall Mount Charger or AV10 vehicle dock 4 CK3R and CK3X Mobile Computer User Manual Battery Charge Times Chapter 1 About the Computer Features Charge times for the batteries depend on the battery and the charging method Battery Charge Times CK3 Charging Accessory AC20 quad charger AD20 single dock AD21 Ethernet multidock AD22 charge only multidock AV10 vehicle dock DX2 or DX4 with FlexDock cup 1002UC02 Universal wall mount charger Change the Battery AB17 Charge Times up to 4 hours up to 4 hours up to 4 hours up to 4 hours
61. inter You can connect the computer to a Bluetooth printer and use the computer to wirelessly print to the printer Make sure that the Bluetooth radio in the computer is turned on before you try to connect to an Intermec Bluetooth printer such as the PB21 PB50 or PR3 To configure your computer for printing wirelessly using Bluetooth you need to e create an application that opens the wireless printing COM port on the computer For help see the Bluetooth Resource Kit which is part of the Intermec Developer Library IDL available from the Intermec website at www intermec com idl e select the current Bluetooth printer on the computer For help see the next procedure Note You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports For help see the Bluetooth Resource Kit documentation 52 CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer 1 Tap Start gt Settings gt System gt Wireless Printing Bluetooth Printing Pd qx 4 20 Current Printer Set Different Printer Previous _ ee Se amp 2 Tap Search to find a printer or tap Manual to enter a device address Follow the onscreen instructions to select the current Bluetooth printer 3 Optional Tap Print Test Page The printer prints out a test page CK3R and CK3X Mobile Comptuer User Manual 53 Chapter 3 Configure the
62. inued Symbology Default Value EAN UPC Enable UPC A UPCE EAN 8 EAN 13 GS1 Composite Disable GS1 DataBar Expanded Disable GS1 DataBar Limited Disable GS1 DataBar Omni Directional Disable Infomail Disable Interleaved 2 of 5 Disable JapanPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable Symbology Option Setting Symbology Option Default Value Preamble None disabled Postamble None disabled Symbology Identifier Disable Multicode Disable CK3R and CK3X Mobile Computer User Manual 107 Appendix B Default Settings Scanner Settings Scanner Setting Scanner Model Trigger Mode Aimer Mode Hardware Trigger Trigger Timeout sec Aiming Duration msec Turn Off After Good Read Scanner Firmware Version Imager Settings Imager Setting Predefined Modes Imager Decode Mode Lighting Mode Lighting Goal Illumination Level Initial 1D Search Area Direct Part Marking Mode Damaged 1D Codes Image File Location Folder Memory Limit MBytes Enable Tagging Location Data Output Compression Output Compression Quality Edge Enhancement Noise Reduction Subsampling Image Rotation Image Lighting Correction Default Value Internal Scanner Level Typical aimer Enable 2 500 Enable One shot Read o
63. ion Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Bluetooth Power Off Default Value Off 5 On Space Off Off 0 ms Off 100 ms 50 ms A RP RP WR DB WY WO eR CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Communications Communications Settings Communications Setting Device Name 802 11 Radio Settings 802 11 Radio Setting Default Value CK3xXxxxXXXXXXXX Default Value Radio Enabled Off Security Choice Funk Security Radio Measurement 300 Radio Bands CK3X only b g 2 4 GHz Allow Security Changes Enabled Funk Security Settings Funk Security Setting Default Value Active Profile Profile 1 Hide Password Text Enabled Profile Label Profile_1 Network Type Infrastructure Channel 3 SSID INTERMEC Power Mode Enabled FastPSP 8021x None Association Open Encryption None Pre Shared Key Null Transmit Key Keyl Mixed Cell On Logging Off CK3R and CK3X Mobile Computer User Manual 111 Appendix B Default Settings Ethernet Adapter Settings IP Settings Current Device IP Address DHCP DHCP Client Identifier IP Address Subnet Mask Default Router Primary DNS Secondary DNS Primary WINS Secondary WINS Bluetooth Settings Bluetooth Setting Bluetooth Power Device Settings 112 Device Settings Device Setting Date Time Enable ActiveSync Enable SD Card Enable USB External Drive Enable All
64. is a Microsoft Windows application designed for Intermec mobile computers that provides a platform from which other applications may be launched while attempting to provide a locked down environment You can configure Intermec Launcher for your specific application requirements You can download and use Intermec Launcher for a 60 day evaluation period After the evaluation period expires you will need to purchase a license For more information on Intermec Launcher see the Intermec Launcher Version 2 00 User Guide About Intermec Terminal Emulator Intermec Terminal Emulator ITE is Intermec s popular terminal emulation client designed for enterprise level data collection In a single client ITE supports multiple emulation protocols Its features include session persistence remote management and configuration and multiple security options ITE provides a consistent user interface and a common menu structure Intermec Settings which simplifies the use and management of applications running on Intermec mobile computers You can download and use ITE for free for a 60 day demo period During the demo period a demo mode message box appears each time you launch ITE Press Enter to close the message box When the demo period expires you need to purchase a license For more information on ITE see the Intermec Terminal Emulator ITE User Guide CK3R and CK3X Mobile Comptuer User Manual 37 Chapter 2 About the User Interface and Inter
65. it as your security choice 1 Start Intermec Settings 2 Select Communications gt 802 11 Radio gt Security Choice 3 Select Microsoft Security 4 Tap Yes to save your settings and reboot the computer The computer reboots and starts with Microsoft Security as the Security Choice CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer Configure WPA or WPA2 Enterprise 802 1x Security with Microsoft Security Before you set WPA 802 1x or WPA2 802 1x security with Microsoft you need to configure your authentication server and authenticators To use TLS protocol you also need to load a user and root certificate On your computer you need to enable the radio and set the date Start Intermec Settings Select Communications gt 802 11 Radio gt Microsoft Security Enter the Network name SSID For Infrastructure Mode select Infrastructure For Network Authentication select WPA or WPA2 u FPF w N wa The default encryption is TKIP or AES respectively For 802 1X Authentication select TLS or PEAP Select Hidden Network Tap OK The User Logon dialog box appears If you selected PEAP won sor a Enter a User Name Password and Domain b Ifyou want to save the password for future authentication sessions select Save Password 10 Ifyou selected TLS enter a User Name and Domain 11 For Network Key Setting select Automatic 12 Tap OK Configure WPA or WPA2 Personal PSK Security with Mi
66. list includes the signal strength channel and MAC address for each network e Tap Scan to refresh the screen 3 Tap the Supp tab to view radio supplicant information including a list of supplicant events and authentication status e Toverify the settings for the currently active security profile tap Configure Profile Intermec Settings launches for you to configure Wi Fi radio settings e To try reconnecting to the network tap Reconnect e To delete the events in the list tap Clear Events 4 Tap the Ping tab to run a ping test to the host a Inthe Host field enter the IP address of the host b From the Repetitions list choose the number of times the computer will ping the host 78 CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer c Tap Ping The graph shows the amount of time it takes for the host to return the ping Tap List to see this information ina list format 5 Tap the RSSI tab to view the received signal strength of the host signal The information box includes the current signal strength host SSID name MAC address data rate and transmit power e Tap Mark to place an arrow marker above the graph 6 Tap the Conf tab to set up a log file that lists the RSSI history This screen includes the Wi Fi radio driver version and available radio modes a Check the Log to File check box b Optional Change to the sample period and number of samples displayed
67. mber SN printed on a label inside the battery compartment or shown on the Device Health dashboard under Information e Operating system version e Power management settings e Wireless security settings e SmartSystems Platform Bundle SSPB version e Intermec Terminal Emulation ITE version and protocol available from the ITE main screen Or programming language of your custom application and tools used to create it Most information is available in Intermec Settings Locate Your Configuration Number Before you call Intermec Product Support you need to know the configuration number of your computer 1 Open the Device Health Dashboard e Press on the numeric keypad e Press 0 D on the alphanumeric keypad 2 In the Dashboard scroll down and tap Information 3 Scroll down until you see the Hardware Configuration number 4 Exit the Device Health Dashboard Locate Your Operating System Version Before you call Intermec Product Support you need know the operating system version loaded on your computer 1 Open the Device Health Dashboard e Press on the numeric keypad e Press D on the alphanumeric keypad 2 In the Dashboard scroll down and tap Information CK3R and CK3X Mobile Computer User Manual 85 Chapter 5 Troubleshoot and Maintain the Computer 3 Scroll down until you see the OS Version number 4 Exit the Device Health Dashboard How to Restart the Computer If the computer or an ap
68. me GMT 8 Pacific US Date 1 27 f2003 v Time 12 6 m afe Clock Alarms Screen with Horizontal Scroll Bar CK3R and CK3X Mobile Comptuer User Manual 31 Chapter 2 About the User Interface and Intermec Applications About Screen Gestures The Windows Embedded Handheld 6 5 interface supports the use of gestures with the finger or stylus to move around the screen Title Bar Status Icons 32 Screen Gestures Gesture Tap Double tap Hold Flick Pan Description Represents the left click of a mouse Represents the left double click of a mouse Represents the right click of a mouse when you press and hold on the screen and a context menu appears Initiates scrolling in the direction horizontal or vertical the finger or stylus moves across the screen Press and hold on the screen and then drag in any direction Tappable icons on the Title bar immediately show you the status of your network the volume the battery and the time Title Bar Status Icons Icon KO Hao 2 is Description You have a new notification You have a new text message You have a new email message You have a new instant message An alarm is set CK3X Microphone is on Internet call is in progress Bluetooth is on CK3R and CK3X Mobile Comptuer User Manual Chapter 2 About the User Interface and Intermec Applications Title Bar Status Icons Continued Icon Description Bluetooth headset is d
69. mec Applications 38 About SmartSystems Intermec SmartSystems is an easy to use centralized software platform With SmartSystems IT Administrators and Integrators can perform hands free provisioning and deploy and manage Intermec devices SmartSystems provides a consistent way to manage Intermec devices located on site or remotely to maximize IT resources and lower the total cost of ownership for Intermec data collection equipment SmartSystems Foundation can be downloaded at no charge from the Intermec website For more information visit www intermec com SmartSystems CK3R and CK3X Mobile Comptuer User Manual 3 Configure the Computer Use this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings You can also use this chapter to learn how to configure network communications and wireless security Chapter 3 Configure the Computer How to Configure the Computer You can configure many parameters on the computer such as the bar code symbologies it decodes or the network settings The values you set for these parameters determine how the computer operates There are several ways to configure the computer e Directly on the computer You can use Intermec Settings directly on the computer to change only the settings on that computer e Remotely using Intermec SmartSystems With SmartSystems you can remotely configure all of your mobile computers as well as othe
70. ment CK3R and CK3X Mobile Computer User Manual 19 Chapter 1 About the Computer Features 20 Predefined Mode For Scanning 1D Only 1D labels 1D and 2D Standard Default All types of bar code labels 1D and 2D Bright Environment In high ambient light such as outdoors in sunshine 1D and 2D Reflective Surface Glossy Labels 1 Point the imager window at the bar code and hold the computer steady a few inches from the label 2 Press the Scan button or pull the scan handle trigger The illumination beam laser pointer or frame appear r L GM i For near or close in scanning distances of 30 cm 11 8 in or less use the laser pointer as a guide and aim slightly to the right of the center of the bar code Make sure the illumination beam covers the bar code you are trying to decode For standard and long range scanning distances of 30 cm 11 8 in or more use the laser pointer as a guide and aim toward the middle of the bar code Make sure that the illumination beam covers the bar code you are trying to decode CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features When the imager successfully reads a bar code label you hear a high beep and the Good Read LED turns on briefly 3 Release the Scan button or trigger Connect a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner such as the SF51 SG20 or SR61 Make sure that the Bluetooth
71. n 3 Tap OK About Intermec Applications Intermec provides many useful applications to help you configure troubleshoot and connect your computer to other devices and networks You can also download additional applications from the Intermec website to help you use all of the features of your computer 34 CK3R and CK3X Mobile Comptuer User Manual Chapter 2 About the User Interface and Intermec Applications Intermec Applications on the Computer Intermec applications help you configure troubleshoot and connect your computer to other devices and networks Intermec Applications Available on the Mobile Computer Application Bluetooth Audio CloneNGo Intermec Settings Bee ISpyWiFi Profile Settings ScanDiagnostic Sensor Calibration Wireless Center GE amp A c3 Se gt ey Wireless Printing CK3R and CK3X Mobile Comptuer User Manual Description Use the Bluetooth Audio application to connect to a Bluetooth headset or hands free device Use CloneNGo to configure basic device settings on multiple client computers from one master computer For more information see the CloneNGo User Guide Use Intermec Settings to configure your computer You can use Intermec Settings to individually configure a computer or you can use it through SmartSystems to configure all of your computers Use ISpyWiFi to check your 802 11 status and diagnose issues with the connection Use Profile
72. nd Keypad Settings Date and Time Settings Internal Scanner e Tethered Scanner e Bluetooth Scanner e RFID Scanner Read only Button Remapping e Power Button e Battery Power External Power e Device Off Sensor CK3X only Whether these parameter options appear in Profile Settings e Power e Scanning e Screen Rotation e Screen Rotation Sensor CK3X only Enables or disables ActiveSync the SD card A USB external drive and image capture Beeper and Voice e Headset Beeper e Screen Taps e Key Clicks Read only USB Function Driver Parameters You Can Configure Printer Settings 43 Chapter 3 Configure the Computer Note The Printers menu displays settings for Bluetooth connected gt printers The settings that appear in the menu are dependent on the printer that is paired with the device The printer needs to be using the Wireless Printing application Core Messaging Service Menu Core Messaging Service Options Parameters You Can Configure Server IP Read only Associated Server IP Associated Server IP Broadcast Name Broadcast name Port Read only Keep Alive Ping Interval Keep Alive Ping Interval SmartSystems Information Menu SmartSystems Information Options Parameters You Can Configure Identity Identity Information hardware version firmware version OS version and so on Read only Administrator Administrator Settings name phone and email Location Location Settings co
73. nd then tap the Record button to start recording Or press and hold the PTT key to start the Notes application in audio note mode and start recording 3 To stop recording release the PTT key Use the Computer as a Two Way Radio Use the Push To Talk PTT feature with an audio application such as iTalkie to communicate with other computers over the 802 11 radio network For more information about the iTalkie application go to www tabletmedia com iTalkie html e After you install an audio application press and hold the PTT key to talk to another computer How to Read Bar Codes The computer has an internal imager that can read 1D and 2D bar code symbologies composite symbologies and postal codes e The CK3R computer has an EA31 area imager e The CK3X computer has either an EA30 area imager or an EX25 near far range area imager You can also connect the computer to these external scanners e Cordless scanners such as the SF51 SG20 and SR61 using Bluetooth communications e Tethered scanners such as the SG10 SG20 SR30 and the SR61 using a CK3 RS 232 adapter Model AA21 Read Bar Codes with the Imager All of the imagers have an aiming beam to help you correctly frame bar codes and they support omni directional 360 scanning Before you start reading bar codes use Intermec Settings to e enable only the bar code symbologies that you need e choose the predefined imager mode that best suits your environ
74. nly Default Value 1D and 2D Standard 2D Imager Illumination LED Priority 42 100 Smart Raster Disable Disable My Documents MDI 13 Disable Bitmap 0 None 0 None None Disable CK3R and CK3X Mobile Computer User Manual RFID Decode Security Settings Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance RFID Settings RFID Setting Enable RFID Service Application Connection Settings Application Connection Setting Allow External BRI Connections BRI TCP Port Enable Logging Reader 1 Settings Reader 1 Setting Enable Reader Connected Reader Model Device Address RFID Module Settings RFID Module Setting Tag Type CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Default Value 0 300 ms 0 Disable Disable Default Value Enable Default Value Enable 2189 Disable Default Value Off Off IP30 000000000000 Default Value EPC Class 1 Gen2 109 Appendix B Default Settings RFID Module Settings Continued RFID Module Setting Dense Reader Mode LBT Channel LBT Scan Enable Field Separator ID Report No Tag Report Report Timeout Timeout Mode ID Timeout Antenna Timeout ID Tries Antenna Tries Read Tries Write Tries Initialization Tries Lock Tries Select Tries Unselect Tries Initial Q Field Strength dB Sess
75. nstall time Use AutoRun to start your application at boot time AutoRun ships on the computer and automates other operations At boot time AutoRun executes any commands found in its data file Autouser dat For more information on using AutoRun see the Readme txt file located in the My Device Flash File Store 2577 directory on the computer How to Update the System Software The mobile computer uses SmartSystems bundles to update the operating system OS and the system software You can use these methods to update your mobile computer You can update individual computers or multiple computers at the same time using the SmartSystems console For help see the next section You can update individual computers using an SD card Update Computers Using SmartSystems You can use the SmartSystems console to update the operating system or system software on your mobile computer The console is part of SmartSystems and is available from the Intermec website Before you can update your mobile computer you need 72 SmartSystems Foundation To download SmartSystems Foundation go to www intermec com SmartSystems and click the Downloads tab the SmartSystems bundles you want to install These SmartSystems bundles are available from the Intermec website at www intermec com Go to Support gt Downloads gt OS Firmware Drivers list CK3R and CK3X Mobile Computer User Manual Chapter 4 Manage the Computer After you have locate
76. nual Possible Solution e Position the scanner beam so that it crosses the entire bar code label in one pass Try to vary the scanning angle e Check the quality of the bar code label Scan a bar code label that you know scans properly Compare the quality of the two bar code labels You may need to replace the label that you cannot scan e Make sure the bar code symbology is enabled and configured correctly Start Intermec Settings and go to Data Collection gt Symbologies for the scanning device scanner virtual wedge to check and enable symbologies e Make sure the computer application is expecting input from a bar code You may need to type this information instead e The scanner may not be turned on or the scanner may be unable to scan a specific bar code Run the ScanDiagnostic application The scanner or imager window may be dirty Clean the window with a solution of mild soap and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in another symbology Scan the bar code label again Make sure you scan the entire label Set the Scanner Model command to the specific attached input device Enable only the bar code symbologies being used 83 Chapter 5 Troubleshoot and Maintain the Computer Problems Using the Computer You can troubleshoot general problems while using the computer Before you call Intermec Product Support look for your pro
77. oft security 1 Start Intermec Settings 2 Select Communications gt 802 11 Radio gt Microsoft Security 3 Enter the Network name SSID 4 For Network Authentication select Open CK3R and CK3X Mobile Comptuer User Manual 65 Chapter 3 Configure the Computer 5 For Data Encryption select Disabled 6 Tap OK 66 CK3R and CK3X Mobile Comptuer User Manual 4 Manage the Computer Use this chapter to learn how to remotely update configure and monitor your Intermec computers You will also find information on installing and developing software applications as well as how to upgrade the system software Chapter 4 Manage the Computer About Managing the Computer in Your Network When you have multiple mobile computers and peripherals in your network it is essential to have an easy way to manage updates configure all the devices and remotely troubleshoot problems Intermec provides two free software solutions for managing your computers e CloneNGo isa peer to peer license free way to easily clone settings from one computer to another e SmartSystems is a device management software platform that helps you manage your devices e You can also purchase third party device management software through a vendor How to Manage the Computer Using CloneNGo Intermec CloneNGo is a software application that allows you to copy the settings and parameters from a master computer onto one or more client computers Cloning
78. or Data Encryption select WEP For 802 1X Authentication select TLS or PEAP Select Hidden Network oon num PF WN ow Tap OK The User Logon dialog box appears If you selected PEAP my o a Enter a User Name Password and Domain b Ifyou want to save the password for future authentication sessions select Save Password CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer 11 Ifyou selected TLS enter a User Name and Domain 12 Tap OK Configure Static WEP Security with Microsoft Security Before you set static WEP security with Microsoft security you need to enable the radio on your computer and set the date Intermec recommends that you use WPA2 PSK instead of WEP if possible Start Intermec Settings Select Communications gt 802 11 Radio gt Microsoft Security Enter the Network name SSID For Network Authentication select Open For Data Encryption select WEP For 802 1X Authentication select Disabled ny fu FP WN a For Network Key Value enter an ASCII key or hex key e For 64 bit WEP enter a 5 byte value 5 ASCII characters or Ox followed by 5 hexadecimal pairs e For 128 bit WEP enter a 13 byte value 13 ASCII characters or Ox followed by 13 hexadecimal pairs 8 For Network Key Index select the key you want to use to transmit data 9 Tap OK Use Open No Security Associations with Microsoft Security To create an open network you can set no security with Micros
79. ory Screen Captures Allowed Enable Wipe Interval in Days Virtual Wedge Virtual Wedge Settings Virtual Wedge Setting Default Value 62241 30 Seconds Default Value On On Off for Ready to Work SmartSystems HealthRules txt 0 90 45 300 SmartSystems ScreenCapture 3 Disabled 3 Default Value Enable Virtual Wedge Enabled Virtual Wedge Method Adapt to Application Bar Code Scanner Grid Null Label Encoding Code Page 1252 D ANSI Win3 1 US Magstripe Reader Grid Null Read Command READ REPORT DIRECT User Defined Read Command READ CK3R and CK3X Mobile Computer User Manual 115 Appendix B Default Settings Virtual Wedge Settings Continued Virtual Wedge Setting Default Value Date YYYY MM DD Disabled Time HH_MM_SS Disabled Tag Separator SP space User Defined Tag Separator Null End of Message CRLF Return Line Feed User Defined End of Message Null RFID Reader Grid Null Location Services Location Services Settings Location Services Setting Default Value Port 9569 Enable Server Disable 116 CK3R and CK3X Mobile Computer User Manual C Keypads and Keystrokes Appendix C Keypads and Keystrokes Characters and Functions on Keypads Use these tables to learn how to enter standard characters as well as other available characters and functions with the keypad Ifa character or function does not have a sequence of keystrokes it is only available through the soft in
80. ou Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document condition or statement that must be strictly observed to avoid h A warning alerts you of an operating procedure practice death or serious injury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec website at www intermec com and click Support gt Returns and Repairs gt Warranty CK3R and CK3X Mobile Computer User Manual ix Before You Begin Disclaimer of warranties The sample code included in this document is
81. ou set 802 1x WEP security with Funk security you need to enable the radio on your computer and set the date To use TLS protocol you also need to load a user and root certificate Intermec recommends that you use WPA2 802 1x instead of 802 1x WEP if possible on nu FP UN a Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Association select Open For Encryption select WEP For 8021x select TTLS PEAP or TLS If you selected TTLS or PEAP a For Prompt for Credentials select Enter credentials now b Enter a User Name and a User Password CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer 9 Ifyou selected TLS enter a User Name and Subject Name 10 For Validate Server Certificate select Yes 11 Tap OK Configure LEAP Security with Funk Security Before you set LEAP security you need to enable the radio and set the date on your computer Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Association select Open WPA WPA2 or Network EAP The default encryption is TKIP for WPA AES for WPA2 and WEP for Open or Network EAP u FPF w N oa 6 For Prompt for Credentials select Enter credentials now 7 Type a User Name and User Password 8 Save your settings Configure Static WEP
82. our computer These tables group solutions for the Wi Fi connection 802 1x security the imager and general operation of the computer Note If you send the computer in for service it is your responsibility py to save the computer data and its configuration Intermec is only responsible for ensuring that the hardware matches the original configuration when repairing or replacing the computer Wi Fi Connection Problems Use this section to find possible solutions to Wi Fi connection problems Wi Fi Connection Problems and Possible Solutions Problem When you turn on the mobile computer after it was suspended for 10 to 15 minutes or longer the mobile computer can no longer send or receive messages over the network The computer is connected to the network and you move toa new site to collect data Now your mobile computer is not connected to the network The mobile computer appears to be connected to the network but you cannot establish a terminal emulation session with the host computer The mobile computer appears to be connected to the network but the host computer is not receiving any information from the mobile computer CK3R and CK3X Mobile Computer User Manual Possible Solution The host may have deactivated or lost the current terminal emulation session In a TCP IP direct connect network turn off the Keep Alive message from host to maintain the TCP session while the computer is suspen
83. plication locks up or if the computer does not respond when you press the Power button you may need to restart the computer The computer uses the configuration currently saved in flash memory during the boot process Try these methods in order to restart the computer e Reboot Restarts the computer and goes through the initialization process e Cold boot Preserves configuration and network settings but does not necessarily save cached disk data which may result in data loss e Clean boot Completely erases the computer memory including all applications and data files except those in the Flash File Store or any removable storage Reboot the Computer You may need to restart the computer to correct conditions where an application stops responding to the system e Press the Power button and select Reboot from the menu Cold Boot the Computer 86 In some cases where the computer completely stops responding it may be necessary to perform a cold boot Because cold booting may result in data loss use this method only if all other recovery methods have failed 1 Press the Power button to suspend the computer 2 Remove the handstrap and the battery pack 3 Press the Reset button in the battery compartment on the back of the computer CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer 4 Replace the battery and the handstrap 5 Press the Power button and wait for the com
84. put panel SIP You can access the SIP by tapping the keyboard icon on the touch screen The information in the character and function tables assumes that the Green Orange keys lock option in Intermec Settings gt Device Settings gt Keypad is set to the default of Press once to lock The information in these tables will not work if you have this option set to Press twice to lock Alphanumeric Characters Character Alphanumeric Keypad Numeric Keypad a A aD Ese 4 8 w 7 e 8 q D 9 e E a F G Ces g os h H we i i oT j ge k K os i B aD Foex m m 0 i a Og o Q F p OF 118 CK3R and CK3X Mobile Computer User Manual Appendix C Keypads and Keystrokes Alphanumeric Characters Continued Character Alphanumeric Keypad Numeric Keypad q Q a0 Fs r R wo s a0 Fs t p Ole u v Ol v v o w w Glo x D fro y a0 Fu z z 0 Fz A JAAA DoE B oooO ocea c A 6 Oa D AHO Oo E AWE o0 F HAAF Claas G SAAE oo H JAE ways AGC oss J HAAA oo K JAOK oom L JAHE wo ce ne M SAM ooa J a gt a JDD War o JAO Dom P HAAF Olas Q DIGICIG oom CK3R and CK3X Mobile Computer User Manual 119 Appendix C Keypads and Keystrokes Alphanumeric Characters Continued Character Alphanumeric Keypad Numeric Keypad R JAAR Ooe s SAAE DoE T
85. puter to boot When the cold boot is complete the Home screen appears Clean Boot the Computer including all applications and data files with the expection of i Caution A clean boot erases the memory in the mobile computer those found in the Flash File Store or any removable storage If the computer seems to be locked up try cold booting it If this process does not work use a clean boot to get the computer up and running for further troubleshooting 1 Press and hold the Power button for about 2 seconds to suspend the computer 2 Remove the battery pack from the back of the computer 3 With a stylus press the Reset button in the battery cavity 4 Insert the battery pack into the computer and immediately press and hold the Power button 5 Continue to hold the Power button until the Release IO Button prompt appears on the screen 6 Release the button and the message Enter first key in 20 seconds appears on the screen Press 9 on the keypad 7 The message Enter second key in 6 seconds appears on the screen Press 6 on the keypad 8 The message Reconfirm first key in 6 seconds appears on the screen Press 9 again 9 The message Reconfirm second key in 6 seconds appears on the screen Press 6 again 10 The message Cleanboot Confirmed appears on the screen The computer starts the process of clean booting CK3R and CK3X Mobile Computer User Manual 87 Chapter 5 Troubleshoot and
86. r Far Range Imager 1D Typical Reading Distances EX25C 1D Symbologies Typical Reading Distances with 0 24 cm 0 09 in Setback Minimum Symbology Density Distance Maximum Distance Code 39 0 25 mm 10 mils 15 cm S 91 in 135 cm 53 15 in 0 50 mm 20 mils 16 cm 6 30 in 280 cm 110 24 in 1 mm 40 mils 25 cm 9 84 in 550 cm 216 54 in 1 4 mm 55 mils 40 cm 15 75 in 720 cm 283 46 in 2 5mm 100 mils 1200 cm 472 44 in Code 128 2 5mm 100 mils 1300 cm 511 81 in retro reflective EAN 100 0 33 mm 13 mils 15 cm S 91 in 160 cm 62 99 in Typical reading distances are measured in an office environment 200 lux Minimum distance depends on bar code width and scan angle CK3R and CK3X Mobile Computer User Manual Appendix A Specifications 64 96 128 160 192 224 256 288 320 352 E el cehee eactea aati Peale iat nee 160 p 400 128 0 25 mm 10 mils imac 74cm 96 240 1 4mm 55 mils 133 9 160 64 64 160 96 240 790 cm i 3 5mm 140 mils i 311 eh Tetra ane ORT ORO a eR OR EET TR 390 I 400 OTIT ey ETTE TT T TT TT ETT TETT m 0 80 160 240 320 400 480 560 640 720 800 880 EX25C Near Far Range Imager 2D Typical Reading Distances EX25C 2D Symbologies Typical Reading Distances with 0 24 cm 0 09 in Setback Symbology Density Minimum Distance Maximum Distance DataMatrix 0 25 mm 10 mils 15 cm 5 91 in 90 cm 35 43 in 0 76 mm 30 mils 25 cm 9 84 in 310
87. r SmartSystems enabled Intermec devices and peripherals e Using a third party device management product that supports the computer and Intermec Settings such as Soti MobiControl or Wavelink Avalanche e Using configuration bundles that you create with SmartSystems About Intermec Settings on the Computer Use Intermec Settings to configure parameters for Intermec applications on the computer as well as some device specific parameters like volume You can configure parameters for important functions like data collection and communications You can also password protect Intermec Settings to prevent users from making changes to the configuration settings 40 CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer Start Intermec Settings Use Intermec Settings to configure parameters for Intermec applications and some device specific parameters Intermec Settings is located on the System screen Tap Start gt Settings gt System gt Intermec Settings The Intermec Settings Main Menu appears Intermec Settings en 2 Ke 3 46 Data Collection Communications Device Settings Printers GPS SmartSystems Information Ce Ce About the Structure of Intermec Settings Use the following tables to help find the parameters in Intermec Settings that you want to configure Each table contains the parameters for one of the Intermec Settings Main Menu options Most parameters are saved as soon as you tap O
88. r screen indicates the charging status of the battery Battery has medium charge Battery is low You need to replace the battery soon Battery is critically low You need to replace the battery now Battery is charging 6 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features Battery status LED Battery LED States LED State Description Steady green The computer is connected to a charger and the battery is more than 95 charged Blinking red The battery is very low The computer will soon go into Suspend mode Charge or replace the battery Steady red The computer is connected to a charger and the battery is charging Amber There is a battery error The battery is not charging because it is missing faulty or outside the allowable charging temperature range If it is outside the charging temperature range charging will resume when the battery temperature returns to the acceptable range of 5 C to 35 C 41 F to 95 F Off The computer is not on external power and the battery is operating normally CK3R and CK3X Mobile Computer User Manual 7 Chapter 1 About the Computer Features About Battery Life and Conservation Batteries that are stored outside the computer for long periods of time slowly discharge Intermec recommends storing the battery ina charger to maintain battery performance Battery Conservation Tips When You Want to Use the computer and the low batt
89. radio in the computer is turned on before you try to connect to a scanner 1 Tap Start gt Settings gt System gt Wireless Scanning Wireless Scanners Pg 3 32 This enabler manages Bluetooth scanner T connections on this device 2 Tap Add Device 3 Select Quick Connect Search or Manual Follow the instructions on the screen to add a wireless scanner CK3R and CK3X Mobile Computer User Manual 21 Chapter 1 About the Computer Features Connect a Tethered Scanner To connect a tethered scanner to your computer use a CK3 RS 232 Adapter Model AA21 and scanner RS 232 interface cable For more information contact your local Intermec representative 1 Connect the CK3 RS 232 adapter to the tethered scanner using the scanner RS 232 interface cable 2 Connect the adapter to the CK3 For help see the CK3 Series RS 232 Snap On Adapter AA21 Instructions 3 Tap Start gt Settings gt System gt Intermec Settings gt Data Collection gt Tethered Scanner to configure the settings for the tethered scanner Insert a microSD Card Insert a micro Secure Digital SD card to increase file storage and install software The mobile computer supports microSD cards that hold up to 32 GB of information The microSD card slot is located in the battery compartment 1 Press the Power button to turn off the computer 2 Remove the handstrap and the battery 22 CK3R and CK3X Mobile Computer User Man
90. reen is customizable You can use Intermec Settings to determine which options are available to end users the timeout until the default choice is selected the default action if no option is selected or to disable the Power Options Screen 16 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features About the Screen Backlight The computer has an ambient light sensor that automatically adjusts the brightness of the screen backlight to ensure that the screen is readable while conserving power By default the screen turns off when there is no activity on the computer To resume activity press a key or tap the screen You can configure the brightness and the timeout of the screen backlight Configure the Screen Backlight Timeout Use the Start menu to configure the timeout for the screen backlight The Power option settings shown below suspend the device after a specific amount of time To actually turn off the screen go to Start gt Settings gt System gt Intermec Settings gt Device Settings gt Power Management gt Battery Power gt Screen turns off after 1 Tap Start gt Settings gt Power 2 Tap Advanced on the horizontal scroll bar Z Ae A 2 44 Battery lt Advanced gt Battery Power Ping On battery power x Turn off screen if Idevice not used for j On external power m Turn off screen if t device not used for 3 Select the screen power off settings th
91. s wok Bauer ae ht tae x Send Feedback 0 0 ccc ccc cee cee a iE E e N Ga x Telephone Suppott c4 n2 504 dey spaeees bose doe deter Aa eons x Who Should Read This Manual 0 0 0 0c ccc cece cc cece eens x Related Documente nert ires aon a on lewd ace cide dete aw EEE ay Ae le bad Ps xi Patent OO O chs oss mes la a Becta Mob a ES xi 1 About the Computer Features 0 0cceee eee eee eee T About the CK3R and CK3X Mobile Computers 0 0 00 c cece eee eens 2 About Language Provisioning 0 cece EEr ECAR EN EIEEE AREE EEE E eE 3 About the Batay ais re or E iene EAA Lena E E EEA AAE E ee bend Gees 4 Chatge tHe Battery Gaei ree PEERED TERE EATEN EEN AERE EBEE S 4 Battery Charge TIMES or osagairi aN ia AARIN IN eee 5 Chance the Batey aiora gone AAEN AA AA ok ole eine AEEA E RA 5 About Battery Status sare ee aigat few donde EPEE oye EE EA ee 6 About Battery Life and Conservation 0 00 e cee cece eee eee 8 Aboutithe Status LEDS seem eere se a waa eh Soe Le band eae Rad heed SS Be bs os 9 About ithe Keypad os rrisin icicnh ok do veld dacs ATARA ERA ERARA AG oe daca dees 12 About the Color Coded Keys 2 0 0 c cece cece A A AES LEGATE 13 How to Capitalize Characters erena ne Ens EEn EEr TITANA need 14 About the Power Button 0 0 0 cc cece cee cece rererere 15 Aboutthe Screen Backlight 2 ciss esc ee alane ee iieces ee Fes adele caidas debe ee sea eee 17 Configure the Screen Backlight Timeout
92. t com and download the Reliance Nitro Windows Driver RNWD 2 Connect the mobile computer to your desktop PC using a USB cable 3 On the mobile computer tap Start gt Settings gt System gt Intermec Settings 4 Tap Device Settings gt USB 5 From the USB function driver menu select Mass storage Flash File Store and tap OK 6 Copy files to and from your desktop PC to the mobile computer CK3R and CK3X Mobile Computer User Manual 25 Chapter 1 About the Computer Features CK3 Options and Accessories 26 You can use these accessories sold and ordered separately with the CK3 To order accessories contact your local Intermec sales representative CK3 Options and Accessories Accessory Battery AB17 AB18 1001AB01 1001AB02 Quad Charger AC20 Single Dock AD20 Ethernet Multidock AD21 Charge Only Multidock AD22 Vehicle Dock AV10 Vehicle Battery Adapter AE33 FlexDock battery cup 1002UC02 with the DX2 or DX4 RS 232 Snap On Adapter AA21 Description The AB17 standard battery the AB18 extended battery and the 1001AB01 1001AB02 smart battery provide main power to the CK3 The AC20 quad charger charges up to four AB17 or AB18 batteries at one time The AD20 single dock powers your CK3 Mobile Computer and charges a spare battery AB17 or AB18 separately The single dock also provides client and host USB connectivity The AD21 Ethernet multidock provides Ethernet
93. tes and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www opensslorg This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty iTalkie is a trademark of TABLETmedia Inc fi CK3R and CK3X Mobile Computer User Manual Contents Contents BeforeVou Begin ted Metaie tot cantata wh Sati teeta Aa el a te a tl ees ix Safety Information v0 24 eck ys oe eae ET OS eae Reds hay ELRES ix Global Services and Support 0 cece eee ATES ix Warranty Information 0 0 c eee AEE REDET 1X WebiSuppotts en iennws Se ISa sitie
94. the application on a group of computers contained in a folder CK3R and CK3X Mobile Computer User Manual Chapter 4 Manage the Computer Install Applications Using Microsoft Synchronization Software When you only have a few computers to update with applications you can copy files using Microsoft synchronization software This procedure assumes the Microsoft synchronization software is installed on your PC and is up and running 1 Connect to the mobile computer through the synchronization software 2 Copy the cab files from your development PC to the mobile computer 3 Reboot or cold boot the computer 4 After the boot process is finished browse to the cab files and tap the files to install them Install Applications Using an SD Card Use a MicroSD card to install applications on one computer at a time or if you do not have a network connection 1 Copy your application file to the MicroSD card 2 Insert the MicroSD card into the mobile computer Note You need to manually reset the computer after you install the storage card 3 On the mobile computer browse to the SD Card folder and run your application CK3R and CK3X Mobile Computer User Manual 71 Chapter 4 Manage the Computer How to Launch Applications Automatically There are two ways to launch applications automatically on a cold boot Set up your application cab file to place a shortcut to the application in the Windows StartUp directory at i
95. ts tab navigate to the computer product page click the Downloads tab and then locate the download under OS Firmware Drivers CK3R and CK3X Mobile Computer User Manual 73 Chapter 4 Manage the Computer The computer supports microSD cards that hold up to 2 GB of information when you are updating the computer The microSD card slot is located in the battery compartment 1 nu nu A 10 74 Insert the microSD card into a microSD adapter card and then place it in the SD card reader connected to your PC On your desktop PC navigate to the download location and select the folder with the AutoFlash img file that contains the update you want to install Typically this directory is C Program Files Intermec SmartSystem SS_Lib Software OS Copy the AutoFlash img file to the root directory of the microSD card Remove the microSD card from the adapter card Turn off the computer and install the microSD card Press the Reset button Replace the battery and turn on the computer The update process begins The computer may restart several times When the update is complete the Autoflash Complete message appears Press the Power button and choose to Suspend the computer Remove the microSD card If you do not remove the microSD card the update process repeats each time the computer restarts Press the Reset button replace the battery turn on the computer and follow the setup process CK3R and CK3X Mobile Computer User M
96. ttings Continued Power Management Setting Default Value Sleep Face Down Enabled Sleep Portrait Disabled Sleep Reverse Portrait Disabled Profile Settings Application Settings Profile Settings Application Setting Default Value Always On Show Option in Profile Settings Maximize Battery Life Show Option in Profile Settings Normal Show Option in Profile Settings 1D Bar Codes Optimized Show Option in Profile Settings Bright Sunlight Show Option in Profile Settings Reflective Labels Show Option in Profile Settings Standards Show Option in Profile Settings Screen Settings Screen Setting Default Value Screen Rotation Portrait 0 Degrees Enable Screen Rotation Disabled Rotate Portrait Enabled Rotate Landscape Enabled Rotate Signature Capture Disabled Core Messaging Service 114 Core Messaging Service Settings Core Messaging Service Setting Default Value Server IP Null Associated Server IP Null Broadcast Name INTERMEC CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Core Messaging Service Settings Continued Core Messaging Service Setting Port Keep Alive Ping Interval Device Monitor Device Monitor Settings Device Monitor Setting Enable Device Health Data Collection Enable Device Health Application Enable Blue Light LED Set Rule File Location Asset Message Send Period System Device Health Seconds Network Device Health Seconds Printer Device Health Seconds Direct
97. tured versions that you can download and license for your computer For more information on Features Demo see Intermec Features Demo User Guide About Intermec Browser Intermec Browser is a web browser designed for Intermec computers and is compatible with Microsoft Internet Explorer 6 IE6 and Pocket Internet Explorer PIE This locked down application deliberately limits normal web browser functionality For example users cannot exit the program type URLs or use the Back button You can configure Intermec Browser for your specific application requirements and you can design your own web pages You can download and use Intermec Browser for free for a 60 day evaluation period After the evaluation period expires you need to purchase a license For more information on Intermec Browser see the Intermec Browser User Manual CK3R and CK3X Mobile Comptuer User Manual Chapter 2 About the User Interface and Intermec Applications About Intermec HTMLS Browser Intermec HTMLS Browser provides a free open platform application environment for Intermec computers You can now run the same cross platform web applications on an Intermec computer that you can run on iOS and Android devices Intermec HTMLS Browser also lets you run applications while the computer is connected to the web or while it is offline For more information on the HTMLS Browser see the Intermec HTMLS Browser User Guide About Intermec Launcher Intermec Launcher
98. ty Choice 0 0c e eee eee eee eee 62 Configure WPA or WPA2 Enterprise 802 1x Security with Microsoft Securityiss c disc tee res wok eis cal tetas se a Mew eed 63 Configure WPA or WPA2 Personal PSK Security with Microsoft SECTIE e e a a einige inch aN a sty gush E E welts ee 8 63 Configure 802 1x Security with Microsoft Security 64 Configure Static WEP Security with Microsoft Security 65 Use Open No Security Associations with Microsoft Security 65 4 Manage the Computer 0 cece en eee eee eens OF About Managing the Computer in Your Network 0 00 e cece eee eee eee 68 How to Manage the Computer Using CloneNGo 00 0 0200 eee 68 How to Manage the Computer Using SmartSystems 0004 68 How to Manage the Computer Using Third Party Software 69 How to Develop and Install Applications 0 0 0 69 About Packaging Your Application 0 69 Install Applications Using SmartSystems 0 0 0 cece eee eee 70 Install Applications Using Microsoft Synchronization Software 71 Install Applications Using an SD Card 0 0 71 How to Launch Applications Automatically 0 0 cece eee eee 72 CK3R and CK3X Mobile Computer User Manual v Contents How to Update the System SoftWare esr Paa EE SAWEE cece cece nee a 72 Update Computers Using SmartSystems isani cece eee eee 7
99. ual Chapter 1 About the Computer Features 3 Open the card cover door 4 Slide the microSD card cover towards the OPEN position and lift the cover CK3R and CK3X Mobile Computer User Manual 23 Chapter 1 About the Computer Features 5 Insert the microSD card 6 Close the microSD card cover and slide it towards the LOCK position 7 Close the card cover 8 Use the stylus to press the Reset button in the battery compartment 24 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features 9 Install the battery Press down firmly on the bottom of the battery and make sure that the battery release tab is fully engaged 10 Attach the handstrap 11 Press the Power button The computer cold boots How to Transfer Files To transfer files you need to physically connect your mobile computer to your PC and install either Microsoft ActiveSync Windows XP or earlier or Windows Mobile Device Center Windows Vista or Windows 7 on your PC ActiveSync and Windows Mobile Device Center are free applications available from the Microsoft website at www microsoft com downloads Use one of these accessories to connect your mobile computer to your PC e AD20 single dock e USB cable P N 236 297 001 Set Up the Computer as a Mass Storage Device Use the computer as a mass storage device so you can easily copy files to and from the mobile computer and your desktop PC 1 Go to www dataligh
100. untry state city campus and detail Information Device Notes Read only Device Monitor Menu Device Monitor Options Parameters You Can Configure Device Health Controls Enable Health Data Collection Enable Device Health Application Enable Blue Light LED e Set Rule File Location e Collect Abuse History e Set Data Refresh Periods Device Health Screen Captures Directory e Screen Captures Allowed 44 CK3R and CK3X Mobile Comptuer User Manual Chapter 3 Configure the Computer Device Monitor Menu Continued Device Monitor Options Disabled Executables Device Wipe License Manager Menu License Manager Options About License Vault Virtual Wedge Menu Virtual Wedge Options Enable Virtual Wedge Virtual Wedge Method Bar Code Scanner Wedge Magstripe Reader Wedge RFID Reader Wedge CK3R and CK3X Mobile Comptuer User Manual Parameters You Can Configure Read only Enable Wipe e Interval Parameters You Can Configure Read only Read only Parameters You Can Configure Enable Virtual Wedge Virtual Wedge Method Adapt to application character mode or block mode e Bar Code Scanner Grid e Label Encoding Code page Magstripe Reader Grid Read Command e User Defined Read Command e Date e Time e Tag Separator e User Defined Tag Separator End of Message User Defined End of Message e RFID Reader Grid 45 Chapter 3 Configure the Computer Location
101. ure CK3R CK3X Flash 512 MB 1G RAM 256 MB 256 MB Accelerometer No Yes 802 11 Radio b g n a b g n Alphanumeric or Numeric Keypad Yes Yes Microphone No Yes Imager EA31 EA30 EX25 About Language Provisioning You are prompted to select a language provision when the computer starts for the first time It may take up to 15 minutes to load your language Once loaded your selected language will persist through all boot scenarios warm cold or clean Make sure you select the correct language before you tap Provision If you need change the language provisioning you need to reinstall the operating system and restart the computer When the computer starts again select your new language CK3R and CK3X Mobile Computer User Manual 3 Chapter 1 About the Computer Features About the Battery Warning The battery used in this device may present a fire or A chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Dispose of used batteries promptly Keep away from children The computer uses one of these rechargeable Lithium ion battery packs as its main power source CK3R CK3X Battery Packs Battery Model Description Ships With AB17 2000 mAH 7 4 Wh battery CK3R AB18 5100 mAH 18 5 Wh battery CK3X 1001AB01 100 5200 mAH 19 2 Wh battery includes battery 1AB02 health monitoring You can use the battery status icon in the Title bar or the Intermec Dashboard to view the c
102. your network and general networking terms such as IP address x CK3R and CK3X Mobile Computer User Manual Before You Begin Related Documents Here are some related Intermec documents you might find useful Intermec Settings Command Reference Manual Intermec Developer Library IDL Resource Kit Developer s Guide The Intermec website at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CK3X computer product page click Computers gt Handheld Computers gt CK3X 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category the Product Family and Product to find your documentation Patent Information Product is covered by one or more of the following patents 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373458 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 5539

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