Zebra P100i
Contents
1. Possible Cause Contamination on the card surface Solutions Check that cards are stored in a dust free environment e Usea different supply of cards Possible Cause Cleaning roller not installed e Dust inside the Printer and or dirty Cleaning Roller Solutions Clean the printer refer to Chapter 5 Check that the protective cover was removed from the ribbon cartridge cleaning roller refer to Chapter 3 Replace the Cleaning Roller refer to Chapter 3 980590 001 Rev A P100 User s Manual 47 Troubleshooting Troubleshooting Procedures Example There are non printing horizontal lines white on the card surfaces Possible Cause e Ribbon cartridge is not correctly positioned Solutions Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon e Replace ribbon cassette Possible Cause e Printhead is dirty Solution Clean the Printhead refer to Chapter 5 Possible Cause Printhead elements are damaged e g scratched or burnt Solution e Call Zebra Customer Service for Printhead replacement information 48 P100 User s Manual 980590 001 Rev A Troubleshooting Troubleshooting Procedures Example Printing shows very pale or inconsistent results Z A Possible Cause Ribbon cartridge have been stored improperly or is damaged Solution e Change rib2. Power i i Socket pesi N USB le le Power Port Switch P100 User s Manual 980590 001 Rev A Introduction Features Controls and Indicators If your P1001 Printer includes the Ethernet option the rear of the printer will look like the figure below Power i i ee Socket FF Im m USB un Power Port ER Switch Network Ethernet Ethernet Ethernet Status Adapter Reset Connector Activity Status Button Indicator Indicator For Ethernet connection refer to Appendix C Connecting to a Network Ethernet Adapter Status Indicator 1 During normal operation the LED is solid GREEN for more than 30 seconds This indicates all the hardware is functioning properly and the Ethernet Adapter has detected the presence of the network It does not mean the Ethernet Adapter has an IP address or is attached to a printer queue 2 If the LED is slowly flashing GREEN 1 time sec the Ethernet Adapter is trying to print Network Status Activity Indicator 1 If the LED is solid GREEN a 100Base link is established 2 If the LED is flashing GREEN a 100Base link is established and network activity has been
3. Smart Card Options None Contact Encoder Contact Encoder amp MIFARE contactless MIFARE contactless Magnetic Encoder None Yes select defaults below Magnetic Encoder Defaults None Stripe Down HiCo LoCo Miscellaneous Magnetic Encoder only upgradeable board Upgradeable board for Smart Card Options Magnetic Encoder and Ethernet Interface USB Only USB and Ethernet Power Cords t U S and Europe EU U K and Australia H Windows Drivers and User Documentation included on one CD Software amp Documentation Package which contains Multi D language documentation English Spanish French German Chinese Italian and Portuguese Starter Kit 0 No Starter Kit i S Starter Kit including 100 30 mil PVC cards and one Black ribbon part number 800015 901 2 P100 User s Manual 980590 001 Rev A Introduction Features Controls and Indicators P100i Printer No Smart Card Options installed Magnetic Encoder Stripe Down HiCo LoCo Board upgradeable for Smart Card Options USB and Ethernet interfaces U S and European Power Cords Windows Driver and User Documentation CD No Starter Kit ACCESSORIES 105912 9xx P100i Cleaning Kit includes 4 sets of print engine cleaning cards Features Controls and Indicators The picture below points out some of the printer s external features See
4. 980590 001 Rev A P100 User s Manual 57 Technical Specifications Printer Specifications Ribbon Cartridges e Load N Go ribbon cartridge with integrated card cleaning roller e iSeries technology featuring contact chip based ribbon detection e YMCKO 200 cards cartridge e Monochrome 1000 cards cartridge in black or blue 850 cards cartridge in white Interfaces e USB 1 1 cable included e USB 1 1 and built in Ethernet optional Dimensions e Width 7 9 in 201 mm e Depth 12 9 in 328 mm e Height 9 25 in 235 mm e Weight 10 0 lbs 4 5 kg Electrical e 110 240 Volts AC 50 60 Hz auto switching 8MB image memory standard e FCC Class A CE UL and CUL approved Environmental e Operating Temperature 60 F to 86 F 15 C to 30 C e Operating Humidity 20 to 65 non condensing e Storage Temperature 23 F to 158 F 5 C to 70 C e Storage Humidity 20 to 70 non condensing e Ventilation Free air Options e Magnetic encoder 30 mil cards only 3 track HiCo LoCo e Ethernet 10 100 MBps available at time of order only e P100 Starter Kit 100 30 mil PVC cards and one Black ribbon e Cleaning Kit 1 cleaning card and 1 cleaning swab 58 P100 User s Manual 980590 001 Rev A Technical Specifications Card Dimensions Card Dimensions ISO standard dimensions for plain card 3 375 0 010 in Radius 85 72 0 25 NN 0 125 in 3 18 mm 0 009 0 034 in 0 23 0 84 mm ISO sta
5. Status Idle Type Zebra P100i USB Card Printer Where LPTI Print to File Comment age range r Copies all Number of copies 1 Current page Selection C Pages u Collate Enter page numbers and or page ranges E separated by commas For example 1 3 5 12 Zoom Print what Document Pages per sheet fi page Print fan pages in range Scale to paper size re Scaling J Options Close 2 Ensure the following settings in the Print dialogue box Printer Name Zebra P100 Card Printer Print to File Unchecked Page Range All Number of Copies 1 e Collate Unchecked e Print What Document Print All pages in range Pages per sheet 1 page e Scale to paper size No scaling 3 Click the OK button 4 The user will feed in a card and start printing The data download time will vary depending on the complexity of the card design and the processing speed of the computer 5 Once the printing is completed the card is ejected from the printer 6 Check the card for any discrepancies If the sample card is correct your P1001 Card Printer is ready to produce more cards For print quality issues refer to Chapter 6 980590 001 Rev A P100 User s Manual 39 40 P100 User s Manual 980590 001 Rev A 5 Cleaning Cleaning the System Caution e PROTECT YOUR FACTORY WARRANTY The recommended maintenance procedures must be performed to mai
6. Zebra P100 Card Printer User s Manual Card Printer Ow 42 8 Solutions 980590 001 Rev A Copyright Notice 2007 ZIH Corp This document contains information proprietary to Zebra Technologies Corporation This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given that the document is error free or that it is accurate with regard to any specification Zebra Technologies Corporation reserves the right to make changes for the purpose of product improvement at any time Trademarks P100 is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation Windows is a registered trademark of Microsoft Corp All other trademarks or registered trademarks are marks of their respective holders Product Disposal X Product Disposal Information Do not dispose of this product in unsorted municipal waste This product is recyclable and should be recycled according to your local standards For more information please see our web site at http www zebra com environment Contents 1 IHiroduelion si z s ed k PAA Aa AA d dra 1 DescriptlOna zadana s dna tem ees a EERE Te dar 1 P1001 Part Numbe
7. Chapter 3 for an interior view Covered Card and Lid Cleaning Roller Release Storage Area Button LCD Display Panel Multi Function Control Button Card Entry Exit Slot Covered Card and Cleaning Roller Storage Area Opening the translucent cover gives access to a storage area where you can keep cards and spare Cleaning Rollers This can be useful for applications that require use of various cards Lid Release Button Pressing the Lid Release Button allows the printer s lid to swing open This gives internal access for changing the Ribbon Cartridge changing Cleaning Rollers and cleaning the printer 980590 001 Rev A P100 User s Manual 3 Introduction Features Controls and Indicators LCD Display Panel The LCD Display Panel displays printer status information Messages also alert the user of the need for action and indicate certain fault conditions Multi Function Control Button The Multi Function Control Button initiates several functions these are described in the appropriate sections of this document Card Entry Exit Slot A card is inserted part way into the Card Entry Exit Slot The card will be drawn into the printer printed encoded or decoded as specified by the application program and then be ejected out through the Card Entry Exit Slot Rear Panel Connectors Controls and Indicators The figure below shows the rear of the P1007 Printer with the standard USB interface
8. Comment Model Zebra P100i USB Card Printer Features Color Yes Paper available Double sided No 86mmx54mm Card Staple No Speed Unknown Maximum resolution 300 dpi Printing Preferences Print Test Page 3 On the General tab click on the Printing Preferences button to change the card orientation settings monochrome conversion settings various ribbon settings or to adjust the color and head settings properties 22 P100 User s Manual 980590 001 Rev A Printer Installation Setting Printer Driver Options 4 On the Sharing tab you can choose to share the printer over the network and install additional drivers to accommodate different operating systems amp Zebra P100i USB Card Printer Properties Color Management Security Device Settings General Sharing Ports Advanced NA You can share this printer with other users on your network To Sa enable sharing for this printer click Share this printer O Share this printer List in the directory Drivers If this printer is shared with users running different versions of Windows you may want to install additional drivers so that the users do not have to find the print driver when they connect to the shared printer Additional Drivers 5 On the Ports tab you can add delete and configure the printer ports as well as choose which port the P1001 Printer is assigned Zebra P100i USB Card Printer Propertie
9. Note that these three characters are automatically managed by the magnetic encoder according to the ISO Standard Norms Note Refer to the Card Printer Programmer s Manual for complete programming information 63 64 P100 User s Manual 980590 001 Rev A Appendix B Smart Card Encoder Introduction This section contains information on the additional operations of a P1001 Printer equipped with optional contact and or contactless smart card encoders Smart cards can have a built in microprocessor and or memory Contact smart card encoders physically make electrical connection via a contact pad on the card Contactless smart card encoders utilize a short range radio signal Use of either type of smart card encoder is entirely under control of the third party application program no operator action is required Media Loading Orientation Contact Smart Cards Orient the cards with the gold plated Smart Card contacts at the top surface of the card and nearer the card entry slot as shown below Smat _ Card Contacts 980590 001 Rev A P100 User s Manual 65 Smart Card Encoder Printing on Smart Cards Contactless Smart cards For contactless smart cards orientation is not a consideration unless the card will be printed on see below Printing on Smart Cards Contact Smart Cards When designing material to be printed on Contact Smart Cards be sure the printing will not be on the contact ar
10. detected 3 If the LED is solid ORANGE a 10Base link is established 4 If the LED is flashing ORANGE a 10Base link was established and network activity has been detected 980590 001 Rev A P100 User s Manual 5 Introduction Features Controls and Indicators LCD Panel Messages LCD Panel messages fall into three categories Operational Operational Messages are displayed during the Printer s normal operation Warnings Warnings alert the operator to action that should be taken the printer will generally continue operation Errors Errors are displayed when a situation causes the printer to stop operating Depending on the cause of the error message restarting the printer or curing the displayed Error may return the printer to operational status or the printer may require troubleshooting and repair INITIALIZING READY DOWNLOADING DATA MAG ENCODING PRINTING CYAN PRINTING YELLOW PRINTING MAGENTA PRINTING BLACK PRINTING OVERLAY DOWNLOADING FIRMWARE CONTACT ENCODING REMOVE CARD AT EXIT CLEANING REMOVE RIBBON THEN CLOSE LID FEED LONG CLEANING CARD IN EXIT REMOVE LONG CLEANING CARD SINGLE CARD READY PRINT OR EJECT INSERT CARD REMOVE CARD P100 User s Manual 980590 001 Rev A 980590 001 Rev A Introduction Features Controls and Indicators Warnings Printer will still operate CLEAN PRINTER CHECKING RIBBON CLEANING CYCLE CLEANING H
11. 5 If the LED is alternately flashing RED and GREEN for longer than 2 minutes the 980590 001 Rev A Ethernet Adapter is in firmware download mode This means it is waiting for new firmware data to be sent before it continues normal functioning Do the following e Tf the Ethernet Adapter was purposely put into firmware download mode finish the download with the proper update utility e Contact the Zebra web site at http www zebracard com and click on the Drivers amp Downloads tab e Contact Technical Support for help recovering this unit P100 User s Manual 53 54 Troubleshooting Troubleshooting the Ethernet Connection and Adapter Network Status Activity Indicator A bi color Network Status Activity LED indicates network speed established link and network activity Network Status Activity Indicator 1 If the LED is off no link was established 2 If the LED is solid GREEN a 100Base link is established 3 If the LED is flashing GREEN a 100Base link is established and network activity has been detected 4 If the LED is solid ORANGE a 10Base link is established 5 If the LED is flashing ORANGE a 10Base link was established and network activity has been detected Network activity detected by this LED does not mean the activity is data for the print server The activity is all activity on the network seen on the Ethernet Adapter P100 User s Manual 980590 001 Rev A Troubleshooting
12. EAD CLEANING ROLLERS ENCODING ERROR CLEAN MAG HEAD INVALID MAGNETIC DATA REMOVE RIBBON Errors Printer will not operate CHECK RIBBON OUT OF RIBBON MECHANICAL ERROR COVER OPEN PARAMETER ERROR COMMAND ERROR CONTACT ERROR CONTACTLESS ERROR INVALID CONTACT DATA INVALID CONTACTLESS DATA Refer to Chapter 6 for Troubleshooting Procedures P100 User s Manual Introduction Icons Icons Throughout this manual different icons highlight important information as follows Note Indicates information that emphasizes or supplements important points of the main text Advises you of information that is essential to complete a task or points out the importance of specific information in the text Electric Shock Caution Warns you of a potential electric shock situation discharge could cause damage to electronic components Caution Advises you that failure to take or avoid a specific action could result in physical harm to you or could result in physical damage to the hardware Electrostatic Discharge Caution Warns you of a situation where electrostatic 8 P100 User s Manual 980590 001 Rev A 2 Printer Installation Unpacking Your Card Printer Your P100 Printer ships in a cardboard carton protected by styrofoam inserts and a protective anti static bag Keep all packaging material in case you need to move or re ship the printer 1 Before ope
13. P100i USB Card Printer Properties General Sharing Ports Advanced Color Management U Security j Device Settings d Zebra P100i Card Printer Device Settings Printer Model Firmware H PLODIDMC VLISIO Encoder Settings Tools Fiw Download Device Information Single Feed About 980590 001 Rev A P100 User s Manual 25 Printer Installation Setting Printer Driver Options 10 Under the Device Settings tab if you select Encoder Settings a button Properties will open next to the Encoder Settings Click that Properties button and the following screen will appear Encoder settings E The start of data characters must be Start of data S immediately followed by a one digit number representing the track where data will be written Use the normal Windows default fonts Sample ee End of data 5 712222 start of data 12222 end of data HiCo LoCo Encoder position O High Coercivity O Reversed O Low Coercivity Normal No Change Typically the only setting that a User might change is to switch between High Coercivity and Low Coercivity Magnetic Stripe cards A User should leave all other settings unchanged 11 Once the P1007 printer driver options are set to your satisfaction click the OK button to save your new configuration and close the Properties window 26 P100 User s Manual 980590 001 Rev A 3 P1001 Printer Setup
14. Printer Features The following shows an interior view of your P1007 Printer SE Print Head Card and Cleaning Roller Storage Area Ribbon Cartridge Card Cleaning Cartridge Card Entry Exit Slot 980590 001 Rev A P100 User s Manual 27 P100i Printer Setup Loading Ribbon Cartridge Loading Ribbon Cartridge The P1007 Printer requires approved ribbon cartridges The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P100i Printer i Series Printers require the use of i Series ribbons for full color printing Each ribbon cartridge includes an integrated adhesive cleaning roller assembly that is used to clean the cards entering the printer Improper cleaning will reduce printer life and degrade print quality When the ribbon is completely used change the whole cartridge assembly Electrostatic Discharge Caution DO NOT TOUCH the print head or the electronic components on the print head Discharge of electrostatic charge from the human body or other surfaces can damage the print head or other electronic components 1 Open printer lid by pressing the Cover Release button on the top of your printer 2 Peel protective wrapper from adhesive cleaning roller by gently pulling on the tape Discard the protective wrapper 28 P100 User s Manual 980590 001 Rev A P100i Printer Setup Loadin
15. This equipment generates uses and can radiate radio frequency energy and if not installed and operated in accordance with the P1001 User s Manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment FCC Radiation Exposure Statement applicable to 15 247 device only This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum 20 cm between the radiator and your body This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter unless authorized to do so by the FCC Industry Canada Notice This device complies with Industry Canada ICES 003 class A requirements Cet quipement est conforme ICES 003 classe A de la Norme Industrielle Canadienne 60 P100 User s Manual 980590 001 Rev A Appendix A Magnetic Encoder Introduction This section contains information on the additional operations of the P1001 Printers with a Magnetic Encoder The magnetic encoder can be set for either high coercivity H
16. Troubleshooting the Ethernet Connection and Adapter Resetting to Factory Defaults To reset the Ethernet Adapter configuration parameters to the factory defaults 1 Press the Ethernet Reset Button and hold it in while turning the printer power ON Ethernet Reset Button 2 Keep the Panel Button pressed until the Status Indicator light turns GREEN 3 Then release the Ethernet Switch Printing a Configuration Card To print a configuration card press and hold the Ethernet Switch until a card starts to print 980590 001 Rev A P100 User s Manual 55 56 P100 User s Manual 980590 001 Rev A 7 Technical Specifications Printer Specifications General e Load N Go drop in ribbon cartridge e 16 digit LCD display e Driver for Windows 2000 Windows XP Windows Server 2003 and Windows Vista Color Printing e Color dye sublimation or monochrome thermal transfer printing e 300 dpi 11 8 dots mm print resolution Bar Code e Code 39 Code 128 B amp C with amp without check digit e 20f5 amp 20f5 Interleaved e UPC A EAN 8 and EAN 13 e PDF 417 2D bar code and other symbologies can be printed via Windows drivers Cards e Types PVC PVC Composite e Card width length ISO CR 80 ISO 7810 2 12 in 54 mm x 3 38 in 86 mm e Magnetic Stripe ISO 7811 e Smart Card Contact and Contactless 30 mil 76 mm to 40 mil 1 02 mm e Card thickness 10 mil 254 mm to 40 mil 1 02 mm 10
17. a List 980590 001 Rev A P100 User s Manual 43 44 P100 User s Manual 980590 001 Rev A 980590 001 Rev A Troubleshooting Troubleshooting Procedures LCD Panel Warnings and Error Messages WARNING MESSAGES printer will still operate Problem Symptom Description or Cause Possible Solution CLEAN PRINTER Printer needs to be cleaned this Clean the printer Refer to message is displayed after 1000 Chapter 5 for details on how to cards have been printed clean the printer CHECKING RIBBON Printer is detrmining type of No action required status ribbon installed message only CLEAN MAG HEAD The magnetic encoder head Use the standard cleaning card needs cleaning process described in Chapter 5 INVALID MAGNETIC DATA The magnetic data may be Check data format invalid REMOVE RIBBON Displayed during the printer Remove the ribbon cleaning process described in Chapter 5 Tf the problem persists contact Technical Support see Appendix D P100 User s Manual 45 46 Troubleshooting Troubleshooting Procedures ERROR MESSAGES printer will not operate Problem Symptom CHECK RIBBON Description or Cause Ribbon may be improperly installed Possible Solution Reload ribbon cartridge Refer to Chapter 2 for details on loading a ribbon cartridge OUT OF RIBBON Ribbon may be entirely used Load a new ribbon cartridge Refer to Chapter 2 for details on
18. ave vej B253 o a lo g8 c pas ORO EO Be Boo a2 E Pg ej Qi oi Q Q O P100 User s Manual 980590 001 Rev A Printer Installation Installing the P100i Printer 6 If your printer has the optional Ethernet interface as well as the USB interface connect either the USB cable to printer and computer or the Ethernet cable to the printer and the Ethernet network Ethernet e S a o 90 o o O S o casa eee Dee HS ja sae RAY a c BID Soo BIN oo ER KB KI ART SE kol ses se OS O o c co Ra 15O PEG o ie C O a O 23 ES Qc o o Q Qo 28 o Important Do not connect both the USB and the Ethernet interfaces at the same time 980590 001 Rev A P100 User s Manual Printer Installation Installing the Printer Driver Installing the Printer Driver Important Do not power the printer with USB attached to your computer at this time The driver will prompt you when it is time to plug in and power up your printer To install the P100 Printer on Windows 2000 Windows XP Windows Server 2003 or Windows Vista operating systems insert the User Documentation and Drivers CD included with your printer into your computer and the InstallWizard will walk y
19. be installed in the printer Solution Check for ribbon cartridge in the printer Possible Cause e Cards may not meet specifications Solution e Use a different supply of cards Possible Causes Cable on Printhead may be disconnected e Printhead elements may be scratched or burnt Solution Call Service for Printhead repair or replacement information 980590 001 Rev A P100 User s Manual 51 Troubleshooting Troubleshooting the Ethernet Connection and Adapter Troubleshooting the Ethernet Connection and Adapter Ethernet Adapter Status Indicator A bi color Status Indicator displays the operational status of the Ethernet Adapter Ethernet Adapter Status Indicator The following conditions might occur 1 During normal operation the LED is solid GREEN for more than 30 seconds This indicates all the hardware is functioning properly and the Ethernet Adapter has detected the presence of the network It does not mean the Ethernet Adapter has an IP address or is attached to a printer queue 2 If the LED is rapidly flashing GREEN 9 times sec the Ethernet Adapter has not detected the presence of a network cable To solve the problem e Verify that the network cable is appropriate and has an RJ 45 connector Turn the printer power OFF O Remove the network cable from the Ethernet Adapter Plug the network cable back in until you hear a positive click Check the other end of the cable in the sa
20. bon cartridge and print again Possible Cause e Cards may not meet specifications Solution Usea different supply of cards Possible Cause e Contrast and or Intensity may be set to values which are too high Solution e Adjust Contrast and or Intensity values in software Possible Cause Dust or embedded contamination on elements of the Printhead Solution Clean the Printhead refer to Chapter 5 980590 001 Rev A P100 User s Manual 49 Troubleshooting Troubleshooting Procedures Example Printing shows blurry printed image Possible Cause Ribbon cartridge may not be correctly positioned Solutions e Check that the ribbon is properly rolled onto the ribbon cores of the cartridge with no wrinkles Replace ribbon cartridge making sure it locks in place and print again Possible Cause e Ribbon may not be synchronized on the correct color panel position Solution e Open lid then close lid to synchronize the ribbon Possible Cause e Cards may not meet specifications Solution e Use a different supply of cards Possible Cause e Dust or embedded contamination inside the Printer and or dirty Cleaning Roller Solutions e Clean the Printhead refer to Chapter 5 e Replace the Cleaning Roller refer to Chapter 3 50 P100 User s Manual 980590 001 Rev A Troubleshooting Troubleshooting Procedures Example No printing on the card Possible Cause Ribbon cartridge may not
21. ea Contactless Smart Cards When designing material to be printed on Contactless Smart Cards be sure the printing will not be on the smart chip area i e the printing on either side of the card must not be on top of or underneath the smart chip area By looking at an unprinted card very carefully it is possible to see the chip location as in the figure on the left below If you print in that area results will be unsatisfactory in the figure on the right the star should have been a single solid color Smart Chip Location 66 P100 User s Manual 980590 001 Rev A Appendix C Connecting to a Network Card printers can be connected to an Ethernet network in three ways Printer Sharing In printer sharing the printer is connected locally to the host computer and configured to be shared to other client computers Client computers connect to the printer over the network through the host computer 980590 001 Rev A P100 User s Manual 67 Connecting to a Network External Print Server External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer Client computers connect to the print server over a network Internal Print Server Similar to an external print server except the print server is integrated into the printer This removes the need for a separate power supply and separate device drivers This is the simplest wa
22. er Repack the eguipment in the original packing material and mark the RMA number clearly on the outside Ship the equipment freight prepaid to the address listed below Zebra Technologies Corporation Zebra Card Printer Solutions Pittman Way Fulwood Preston PR2 9ZD Lancashire U K Phone 44 0 1772 693 069 FAX 44 0 1772 693 046 email repairupdate zebra com Latin America Technical Support Zebra Technologies Card Printer Solutions Latin America 9800 NW 41st Street Suite 220 Doral FL 33178 USA Phone 1 305 558 3100 extension 2821 e mail techsupport zebra com P100 User s Manual 980590 001 Rev A Worldwide Support Latin America Repair Services Please contact North America Repair Services Asia Pacific Technical Support and Repair Services Before returning any equipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Services for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship the equipment freight prepaid to the address listed below Zebra Technologies Asia Pacific LLC 16 New Industrial Road 05 03 Hudson TechnoCentre Singapore 536204 Phone 65 6885 0833 e mail esoh zebra com Website www zebracard com 980590 001 Rev A P100 User s Manual 71 72 P100 User s Manual 980590 001 Rev A
23. eration information for the Zebra P100i Card Printer manufactured by Zebra Technologies Corporation Description The P100i provides full color dye sublimation or monochrome thermal transfer single side printing on standard 2 125 inch by 3 375 inch 54 mm by 86 mm PVC or PVC Composite plastic cards Its single card feed is ideal for low volume applications and applications that use a variety of plastic cards for example cards pre printed with certain information It utilizes a Load N Go ribbon cartridge with integrated card cleaning roller for easy ribbon changing or replacement A variety of options some of which can be factory installed or field installed as upgrades are available making the P100i configurable for varied application environments Magnetic stripe encoder option Contact encoder and or contactless smart card options USB or USB and Ethernet interface option Its auto switching 100 240 Volts AC 50 60 Hz external power supply uses interchangeable power cords for maximum flexibility 980590 001 Rev A P100 User s Manual 1 Introduction P100i Part Numbers P100 Part Numbers The Part Number of a particular P100i Printer is shown on a label affixed to the bottom of the printer that Part Number identifies the specific configuration for that printer This chart shows the configurations that are available PART NUMBER DESCRIPTION Base Printer P100i Single Card Feed Single Sided Color Card Printer
24. g Ribbon Cartridge 3 Insert the ribbon cartridge with the cleaning roller facing down so the gears on the ends of the rollers fit into the appropriate slots 980590 001 Rev A P100 User s Manual 29 P100i Printer Setup Installing the Cleaning Cartridge Installing the Cleaning Cartridge The Cleaning Cartridge removes surface dust particles and oil from the card surface resulting in better printing A new printer will have a Cleaning Cartridge installed but its Cleaning Roller will have a protective wrapper that must be removed 1 Locate the Cleaning Cartridge 30 P100i User s Manual 980590 001 Rev A P100i Printer Setup Installing the Cleaning Cartridge 3 Gently squeeze the clips and lift the Cleaning Cartridge free of the printer 4 Lift the lid of the Cleaning Cartridge A new printer will have a Cleaning Roller with its protective wrapping Replace the Cleaning Roller when it is dirty New Dirty Cleaning Cleaning Roller with Roller Must Protective be Replaced Wrapping 5 Remove the Cleaning Roller from the Cleaning Cartridge Discard a dirty Cleaning Roller and replace it with a new one 6 Remove the protective wrapper from the Cleaning Cartridge ON 980590 001 Rev A P100 User s Manual 31 32 P100i Printer Setup Installing the Cleaning Cartridge 7 Place the Cleaning Roller in the Cartridge close the lid and insert it in place so the latches engage 8 Close the p
25. gt gt View CD README gt gt Register Your Product gt gt P100i gt gt Warranty Media List Install Printer Driver Ethernet FAQ P100i M User s Manual gt gt Install Adobe Acrobat P100i gt gt Install ZebraNet Utilities gt gt Web Site oo RENT i Requires Acrobat ya Requires active internet connection 3 In the left column select Install Printer Driver 55 P100i 2006 ZIH Corp 980590 001 Rev A P100 User s Manual 15 Printer Installation Installing the Printer Driver 4 The InstallShield Wizard will launch and a progress window will be displayed Card Printer Solutions Card Printer Drivers InstaliShield Wizard Install vd 5 Once the InstallShield Wizard has been installed the Welcome to InstallShield Wizard window will open Click the Next button Welcome to the InataliShinld Wizaed fee Zebra PIDO Card Printer Pe insta held ad vil 6 On the Select Features window you have the option to install USB printer drivers or ethernet internal printer drivers 16 P100 User s Manual 980590 001 Rev A Printer Installation Installing the Printer Driver The next two sections detail USB Driver Installation and Ethernet Driver Installation respectively USB Driver Installation 1 Select USB and click the Next button 2 Observe the License Agreement window If you agree to the License Agreement click the Yes button buton ii amp symb
26. hen click the Next button P100 User s Manual 980590 001 Rev A 980590 001 Rev A Printer Installation Installing the Printer Driver 5 Select the appropriate Program Folder then click the Next button 7 If you wish you can open the ReadMe file which has information about the driver version you have installed 8 Driver installation is now complete Click the Finish button Instal hiid Wizard Complete 9 After installing the Driver restart your computer When you apply power to the printer the Windows New Hardware Found wizard will find the printer P100 User s Manual 21 Printer Installation Setting Printer Driver Options Setting Printer Driver Options You can change the default settings for the P100i printer driver Change the options as follows Note The screen shots shown in this section are for the P1007 Printer using the USB interface If you are using the Ethernet interface the screens will refer to the Zebra P100i Network Printer 1 Select Start gt Settings gt Printers and Faxes to bring up a listing of connected printers 2 From the Printers and Faxes list right click the P100i USB Card Printer and select Properties from the pop up menu The Printer Properties window will open Zebra P100i USB Card Printer Properties Color Management Security Device Settings General Sharing Ports Advanced ya UN o a Zebra P100 USB Card Printer Location F
27. iCo or low coercivity LoCo This setting can be made via a third party application software or via the Printer Driver Device Settings 5 Encoder Settings 980590 001 Rev A P100 User s Manual 61 Magnetic Encoder Media Loading Orientation Media Loading Orientation Caution ONLY USE cards that comply with ISO 7810 8 7811 standards for magnetic A stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use cards which have taped on magnetic stripes When loading cards with magnetic stripes into the card feeder ensure that the magnetic stripe is toward the right side when facing the printer and down as shown below Note Zebra approved HiCo amp LoCo PVC cards are available Reference P1004 printer y 7 Media List Magnetic Encoder Cleaning Use the standard cleaning card process as described in Chapter 5 This process cleans the most important parts of the printer including the Printhead Transport Roller and Magnetic Encoder 62 P100 User s Manual 980590 001 Rev A ISO Standard Encoding 980590 001 Rev A Field Separator Track Density 210 BPI Magnetic Encoder ISO Standard Encoding Valid Characters Alphanumeric ASCII 20 957 of Characters 75 BPI Numeric ASCH 48 62 Bits per inch Except the character 210 BPI P100 User s Manual Numeric ASCII 48 62 Including Start Stop and LRC characters
28. ing the driver installation process These samples Word files can be found in Note To simplify creating a sample card you can use one of the sample files that were Start 5 All Programs 5 Zebra Card Printers 1 Go to the Microsoft Word Software 2 If the P100i Printer was not selected as the default printer go to File gt Select Printer and choose Zebra P100i Card Printer from the printer names list Close the Print dialog box 3 Go to File 5 Page Setup 4 Select the Size tab and under Paper Size choose Card Under orientation select Landscape or Portrait 5 Select the Margins tab and set the Top Bottom Left and Right margins to 0 zero 6 Press OK to close Page Setup window 7 The card appears on the window 8 Design a card with both black and colored text and with colored pictures similar to the sample card shown below 7 7 7 SAMPLE CARD M CHRIS JONES SALES DIRECTOR 3 http www zebracard com 38 P100 User s Manual 980590 001 Rev A P100i Printer Operation Printing Printing a Sample Card Once you completed creating your sample card you are ready to print Ensure your printer has a True ColoursTM Card Printer Ribbon Cartridge installed Refer to Chapter 3 for instructions on installing the ribbon and loading the cards Print your sample card as follows 1 Select File 5 Print to open the Print dialogue box rinter Name amp Zebra P100i USB Card Printer Properties
29. loading a ribbon cartridge MECHANICAL ERROR A mechanical error occurred e g card jam Remove jammed card COVER OPEN The cover is open Make sure that the cover is completely and securely closed PARAMETER ERROR A parameter error occurred Reset the Printer and try printing the card again COMMAND ERROR A command error occurred Reset the Printer and try printing the card again CONTACT ERROR A contact error occurred Reset the Printer and try printing the card again CONTACTLESS ERROR A contactless error occurred Reset the Printer and try printing the card again INVALID CONTACT DATA INVALID CONTACTLESS DATA The contact data is invalid The contactless data is invalid Reset the Printer and try printing the card again Reset the Printer and try printing the card again Tf the problem persists contact Technical Support see Appendix D P100 User s Manual 980590 001 Rev A Troubleshooting Troubleshooting Procedures Print Quality Issues This section will help you resolve print quality problems The print quality is dependent on several factors The two most important factors that will increase your print quality are cleanliness and card stock To diagnose and fix print quality problems follow the troubleshooting procedures below Example Small spots appear on the printed card with a non printed area or a different color 2777
30. me manner Turn the printer power on if the Ethernet Adapter still does not detect a cable continue e Connect the Ethernet Adapter to a known good network connection If the Ethernet Adapter is still unable to detect the network cable contact Technical Support Important Cables with a rating higher than CAT 6 have not been tested 52 P100 User s Manual 980590 001 Rev A Troubleshooting Troubleshooting the Ethernet Connection and Adapter 3 If the LED is slowly flashing GREEN 1 time sec the Ethernet Adapter is trying to print a job If the job does not print check the following Verify that the printer has media and ribbon If the printer is showing any errors it is unlikely that the Ethernet Adapter can send data to the printer The LED continues to blink until the printer malfunction is resolved or until the printer is turned OFF O A flashing RED indicates the Power On Self Test POST is in progress 4 If the LED is solid RED for more than 30 seconds the Ethernet Adapter has failed the POST A failed POST can be caused by any of the following The printer attached to the Ethernet Adapter device is malfunctioning Turn the printer power off wait 10 seconds then turn the printer back ON e If the Ethernet Adapter still fails the POST the Ethernet Adapter has a hardware problem that can be fixed only by replacing or returning the unit Contact Technical Support for repair or replacement information
31. ndard dimensions for magnetic stripe card 0 623 in 15 82 mm min 0 218 in 5 54 mm max 0 0 115 in 2 92 mm MAGNETIC STRIPE 0 0 115 in 2 92 mm 980590 001 Rev A P100 User s Manual Technical Specifications Declarations of Conformity Declarations of Conformity EMC Directive EN 55022 1998 RF Emissions control 89 336 EEC a m Fer modified by EMC Directive EN 301489 3 V14 1 a a LE 92 31 EEC and equipment 93 68 EEC i E i EMC Directive EN55024 2001 to Electro Magnetic Disturbances 73 23 EEC modified Low voltage by 93 68 EEC Directive EN 60950 1 2001 Product safety 1999 5 CE R amp TTE Directive EN300330 2 V1 1 1 Radio Frequency Interferences For a formal certificate please contact the Compliance Office at Zebra s Camarillo facility C EUROPE Norway Only This product is also designed for IT power system with phase to phase voltage 230V Earth grounding is via the polarized 3 wire power cord FI Laite on liitett v suojamaadoitus koskettimilla varustettuun pistorasiaan SE Apparaten skall anslutas till jordat uttag NO Apparatet m tilkoples jordet stikkontakt FCC Regulations Model P100 has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment
32. ning and unpacking the printer inspect the carton to ensure that no damage occurred during shipment Ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer Unlatch and remove the handle open the carton and remove the box containing the printer accessories from the shipping carton Remove the styrofoam packing material from the top of the printer Lift the printer out of the carton by holding it on both sides of the bottom and lifting the printer gently from the carton Make sure the following accessories are included with your P1007 Printer Software CD ROM Quick Start Guide Cleaning Kit 1 set of Power Cords Power Transformer USB Printer Cable If any items are missing please contact your dealer To reorder please refer to Appendix D of this manual 980590 001 Rev A P100 User s Manual 9 Printer Installation Installing the P100i Printer Installing the P100 Printer Caution Do not power the printer with USB attached to your computer until the driver has been installed or until prompted by the driver Caution Limit electrical power supplied to the P100i Printer to 24 VDC Limit excess current draw to 16 amps or less using an associated circuit breaker or other such device Never operate the printer in a location where operator computer or printer can A get wet Personal injury could result The printer must be connected to an earthed elect
33. ntain your factory warranty Other than the recommended cleaning procedures described in this fi manual allow only Zebra authorized technicians to service the P100 Printer NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a high pressure air compressor to remove particles in the printer Your P100i Printer includes a simple cleaning system using Pre Saturated Cleaning Cards provided The regular use of these cards will clean and maintain important parts of your printer that cannot be reached including Printhead the Transport Rollers and the Magnetic Encoder Station optional feature When to Clean Clean the Printer when e Print quality has been degraded e The LCD panel displays the message CLEAN PRINTER 980590 001 Rev A P100 User s Manual 41 Cleaning Cleaning the System How to Clean 1 Leave power on Multi Function LCD Panel Multi Function Control Button Printer Path Cleaning Card 2 Press and hold the Multi Function Control Button for 5 seconds 3 When the cleaning cycle is initiated the LCD message REMOVE RIBBON THEN CLOSE LID will display 4 If the lid is opened and closed without removing the ribbon the message REMOVE RIBBON THEN CLOSE LID will remain 5 After the ribbon is removed and the lid is closed the messages CHECKING RIBBON and CLEANING CYCLE will display 6 The message FEED LONG CLEANING CARD IN EXIT will display When the ca
34. ocedures a 45 LCD Panel Warnings and Error Messages 45 Print Quality Issues eee 47 Troubleshooting the Ethernet Connection and Adapter 52 Ethernet Adapter Status Indicator a 52 Network Status Activity Indicator a 54 Resetting to Factory Defaults AA 55 Printing a Configuration Card a 55 7 Technical Specifications a 57 Printer Specifications lille 57 Gard Dimensions osse esee aaa RR UE da ia Ee 59 Declarations of Gonformily iili iex er RR oes 60 Appendix A Magnetic Encoder LL L 61 Introduction usu ao RR EE ae OES R RA KALA RU RE ERR ER UR RR E 61 Media Loading Orientation ee 62 Magnetic Encoder Cleaning s seen nennen 62 ISO Standard Encoding 2222 2en seen nennen 63 Appendix B Smart Card Encoder 65 Introduction uus esses loeo Rte Rem RI erede eed ed en 65 Media Loading Orientation u 65 Printing on Smart Cards zu uuun022 0000 2 Vrana n PA obale plan 66 Appendix C Connecting to a Network 67 Printer Sharing 2 5 paga Kapa BEER Eee eee ess ey seed ede Sees a SER 67 External Print Server 68 Internal Print Server 68 Appendix D Worldwide Support 2002 aaa 69 P100 User s Manual 980590 001 Rev A 1 Introduction This manual contains installation and op
35. ol ol your gun that you accept the temi ol thet may voler Vo e BULA a con be ond n he may copy of this LULA by 980590 001 Rev A P100 User s Manual 18 Printer Installation Installing the Printer Driver 4 Select the appropriate Program Folder then click the Next button 6 Read the appropriate information 7 If you wish you can open the ReadMe file which has information about the driver version you have installed P100 User s Manual 980590 001 Rev A Printer Installation Installing the Printer Driver 8 Driver installation is now complete Click the Finish button InstallShield Wizard Complete 9 After installing the Driver restart your computer When you apply power to the printer the Windows New Hardware Found wizard will find the printer Ethernet Driver Installation 1 Select Ethernet and click the Next button 2 Observe the License Agreement window If you agree to the License Agreement click the Yes button 1 TECHNOLOGIES SOFTWARE AND OR A gt IMPORTANT CAREFULLY Be sne ko undersland jol the rights and restrictions inthe Zebra Technaloges Turan wal ot etal cm your computer unless cu urti you tugnahure that you accept the tema of he M PM AR ER AARON may receve a Copy TULA amang your County cu write 980590 001 Rev A P100 User s Manual 20 Printer Installation Installing the Printer Driver 3 Most users should select the Complete setup type t
36. ou through the required installation steps The Install Wizard will e Automatically install the User Interface when the driver CD is inserted Start the installation process when the Install Printer Driver menu item is selected from the Main Menu Allow you to install Ethernet drivers if you plan on networking your card printer Check to see which operating system you are using e Detect previous versions of the driver and clean up any unnecessary Windows registry entries You must select Remove from the install options to remove any previous driver versions Install the new driver files e Reboot your computer If your User Documentation and Drivers CD does not load automatically 1 Click on Start then click on Run 2 Type d index htm where d is your CD drive letter 3 Click OK 14 P100 User s Manual 980590 001 Rev A Printer Installation Installing the Printer Driver Print Driver Installation Install the P100 Printer driver as follows 1 Insert the P100 User Documentation and Drivers CD into the CD drive of the host computer The Select Language window will open LA NWA Card Printer Please Select Language fe Solutions EN EN m 2 From the Select Language window choose the appropriate language for your system The Main Menu will open in the selected language English shown here others comparable Value Line P100 Printer Driver Documentation Support View README
37. printer 2 Zebra P100i USB Card Printer Properties General Sharin Ports Advanced Color Management Security Device Settings Group or user names ad Administrators D1 WXPTBURTON Administrators ffi CREATOR OWNER Everyone Power Users 07 wWPTBURTON Power Users Permissions for Administrators Allow Deny Print Manage Printers Manage Documents Special Permissions For special permissions or for advanced settings click Advanced P100 User s Manual 980590 001 Rev A Printer Installation Setting Printer Driver Options 8 On the Advanced tab you can choose various printer properties install different printer drivers and change default printer settings Zebra P100i USB Card Printer Properties Color Management Security Device Settings General Sharing Ports Advanced O Available from 12 00 A T 12 00AM a v Driver Zebra P100i USB Card Printer New Driver Spool print documents so program finishes printing faster Priority 1 O Start printing after last page is spooled Start printing immediately O Print directly to the printer Hold mismatched documents Print spooled documents first Keep printed documents Enable advanced printing features Printing Defaults Separator Page 9 On the Device Settings tab you can check the Firmware Version installed on the printer Zebra
38. rd sensor registers the presence of the cleaning card the rollers should take the card into the printer 7 The message CLEANING HEAD will display 10 The message CLEANING ROLLERS will display When the cleaning process is done the printer will eject the cleaning card If the card sensor still senses the cleaning card the message REMOVE LONG CLEANING CARD will display After the card is removed the LCD will display READY You may now reload the ribbon and continue printing P100 User s Manual 980590 001 Rev A Cleaning Cleaning the Printhead Cleaning the Printhead Use of the cleaning cards will normally do an adequate job of cleaning the printer However a separate Printhead cleaning using swabs can remove more stubborn deposits when print anomalies persist To avoid deposits only use foam tipped swabs Caution Never use a sharp object to scrape deposits from the Printhead Permanent damage to the Printhead will result 1 Place the printer power switch in the OFF O position 2 Open printer lid by pressing cover release button and open cover fully to reveal the Printhead mounted to inside of the cover 3 Clean the Printhead by moving alcohol moistened swab tip side to side across Printhead elements Only use moderate force 4 Allow two to three minutes for the Printhead to dry before placing the printer power switch in the ON position 5 To reorder swabs reference the P100i Printer Medi
39. rical power supply and properly protected against electrical surges and grounding faults The power supply pack can only be replaced by the same product from the manufacturer 1 Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 2 Remove the yellow CAUTION label from the back of the printer 10 P100 User s Manual 980590 001 Rev A Printer Installation Installing the P100i Printer 3 Ensure that the printer s power switch is in the OFF O position 4 Insert the power supply plug into the power socket attach the power cord 120VAC or 230VAC to the power supply then plug the power cord in to a grounded electrical socket of the proper voltage and type 115 VAC 4 A 230 VAC Be Caution Intermittent or unpredictable operation may occur from unsecured connectors If damaged the power cable must be replaced by an exact equivalent The socket A should always be easily accessible to power off the printer 980590 001 Rev A P100 User s Manual 11 Printer Installation Installing the P100i Printer 5 If your printer has only the USB interface attach the included USB cable to your computer and the printer ira O o OSOHOS 6020 wessen o o Q i o REED ea pisce GEES 3 one OR SEED col AO ole sa zaj EE ja sl
40. rinter lid and push down until you hear an audible click Note After the lid is closed the ribbon automatically synchronizes when the printer power is on P100 User s Manual 980590 001 Rev A P100i Printer Setup Inserting Cards Inserting Cards Cards are inserted one at a time into the slot on the front of the P100 The card is printed on the top surface and ejected out through the same slot Important Handle the cards only by the edges The following figure shows the encoding orientation for contact smart cards and cards with a magnetic stripe For magnetic stripe cards if printing is desired on the side with the magnetic stripe the card would be inserted stripe up with the stripe toward the right side of the printer as viewed from the front For contactless smart cards orientation is not a consideration 980590 001 Rev A P100 User s Manual 33 P100i Printer Setup Printing a Test Card Printing a Test Card With Ribbon Cartridge and Card Cleaning Cartridge loaded your P100 Printer is ready to print To check the operation of the printer you should print a test card 1 Place the printer power switch in the OFF O position 2 While holding down the Multi Function Control Button place the printer power switch in the ON 1 position The LCD status window will glow blue Multi Power Function Switch Control Button 3 Keep pressing the Multi Function Control Button
41. rs cc hw eed eet ee cede eee ka eee eae es 2 Features Controls and Indicators 22222 2er eee 3 Rear Panel Connectors Controls and Indicators 4 LCD Panel Messages cece eee ee 6 ICONS z a Shade staat ster eee ee ee eee eee eee a ews 8 2 Printer InstallallOR aa o na san A whine a 9 Unpacking Your Card Printer 9 Installing the P100 Printer 0 00 a 10 Installing the Printer Driver 14 Print Driver Installation 2 0 0 0 a 15 USB Driver Installation 00 eee 17 Ethernet Driver Installation llli 19 Setting Printer Driver Options 00 00 eese 22 3 P100 Printer Soup z s d ama ABG 011 ieh 27 Printer Features co ceinen rentep een te een 27 Loading Ribbon Cartridge nennen nn 28 Installing the Cleaning Cartridge 0 0 cee eee nn 30 Inserting Cards 2355584 ab ni ew ERE DBA KG a a 33 Printing a Test Card 0 tee 34 4 P100i Printer Operation 2 2220 37 Printing aman NANG Rack E KA peo b nn ae 37 Creating a Sample Card 22er een een 38 Printing a Sample Card ee eee 39 980590 001 Rev A P100 User s Manual Contents 5 Cleanibtj na aan 41 Cleaning the System 41 When to Clean 41 How to Cleats ons crer ds obra PRAV edt ANNA LEE BR ETA 42 Cleaning the Printhead rennen nennen 43 5 Troubleshooting sd dd k do ORC rare 45 Troubleshooting Pr
42. s Color Management Securit Device Settings General Sharing Ports Advanced a Zebra P100 USB Card Printer Print to the following port s Documents will print to the first free checked port Port Description Printer O COM2 Serial Port U COM3 Serial Port O COM4 Serial Port CI FILE Print to File R Quest FlashJet series O ENE Zebra Ethemet inte Zebra P640i Virtual printer port fo Zebra P100i USB Card Printer U USB Virtual printer port fo Zebra F680 Digital Photo Pri Add Pot Enable bidirectional support C Enable printer pooling NG 980590 001 Rev A P100 User s Manual 24 Printer Installation Setting Printer Driver Options 6 On the Color Management tab you can add remove or change printer color profiles Zebra P100i USB Card Printer Properties General Sharing Ports Adyanced Color Management Security Device Settings These settings let you associate color profile s with your color printer Color profiles control the color on your printer based on the type of media being used and the printer configuration N ic Windows will automatically select the best color profile from the list of associated color profiles Recommended O Manual Manually select the default color profile for all output from this device from the list of associated color profiles Default color profile None Color Profiles currently associated with this
43. until you are prompted to insert a card 4 Insert a card into the card entry slot At this point you can release the Multi Function Control Button 5 A test card will print after a few seconds and then exit the printer 34 P100 User s Manual 980590 001 Rev A P100i Printer Setup Printing a Test Card Storing Extra Cards and Cleaning Rollers The P100 Printer includes a storage area where you can keep up to 100 extra cards four groups of 25 cards and up to three extra Cleaning Rollers Important Handle the cards only by the edges 980590 001 Rev A P100 User s Manual 35 36 P100 User s Manual 980590 001 Rev A 4 P100i Printer Operation Printing with the P1007 Printer requires the Windows Printer Driver your card design issuing software or printer command level programming through the printer interface The P100 Printer can be used with any Windows 2000 Windows XP or Windows Vista software application program using the drivers provided on CD with the printer Refer to Chapter 2 for instructions on installing the P1007 printer driver 980590 001 Rev A P100 User s Manual 37 P100i Printer Operation Printing Creating a Sample Card Before you begin a new printing session print a sample card to ensure that the cards will be printed correctly Follow the steps below to print your first card using the True Colours M Card Printer Ribbon Cartridge and the Windows printer driver installed dur
44. y to network a printer 68 P100i User s Manual 980590 001 Rev A Appendix D Worldwide Support For Technical Support or Repair Services contact the appropriate facility listed below North America Technical Support Zebra Technologies Card Printer Solutions 1001 Flynn Road Camarillo CA 93012 8706 USA Phone 1 800 511 9909 email techsupport zebra com North America Repair Services Before returning any eguipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Services for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship the equipment freight prepaid to the address listed below Zebra Technologies Card Printer Solutions 1001 Flynn Road Camarillo CA 93012 8706 USA Phone 800 452 4034 or 1 805 578 1201 email repair ca zebra com 980590 001 Rev A P100 User s Manual 69 Worldwide Support Europe Middle East and Africa Technical Support Zebra Technologies Card Printer Solutions The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ United Kingdom Phone 44 0 870 241 1527 e mail cardts zebra com Europe Middle East and Africa Repair Services Before returning any eguipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Services for a Return Materials Authorization RMA numb
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