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Lenovo ThinkPad X1 Carbon

1. All this can be achieved from the Rescue and Recovery workspace To open the Rescue and Recovery workspace do the following 1 Turn on the computer 2 When the ThinkPad logo is displayed on the screen press the black button The Rescue and Recovery screen opens Function key combinations To use the function key combination press and hold the Fn key then press one of the function keys Release both keys Power conservation Fn F4 Put your computer into sleep mode To return to normal operation press the Fn key only without pressing a function key Note If you want to use the combination to put the computer into hibernation mode or do nothing mode change the settings in Power Manager Switching a display output location e Fn F7 Switch the display output location between the computer display and an external monitor by selecting one of the following options Computer display only Computer display and external monitor same image Chapter 2 Using your computer 19 Computer display and external monitor extended desktop function External monitor only Note The Windows P key combination has the same functionality as Fn F7 Enabling or disabling the wireless features e Fn F5 Enable or disable the built in wireless networking features If you press Fn F5 a list of wireless features is displayed You can quickly change the power state of each feature in the list To enable or disable the wireless feat
2. Chapter 6 Advanced configuration 65 Installing other drivers and software The device drivers are provided in the C SWTOOLS DRIVERS directory on your solid state drive You will also need to install application software which is provided in the C SWTOOLS APPS directory on your solid state drive To do this refer to the instructions in Reinstalling preinstalled applications and device drivers on page 61 Note If you cannot find the Supplement files device drivers and application software you need on your solid state drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters To start ThinkPad Setup do the following 1 Turn on the computer When the logo screen is displayed press the F1 key The ThinkPad Setup program main menu opens If you have set a supervisor password the ThinkPad Setup program main menu will be displayed after you enter the password You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 45 2 Move to an item you want to change by using the cursor keys When the item is highlighted press Enter A submenu is displayed 3 Cha
3. Notice on deleting data from your solid state drive on page 55 Note The solid state drive built into your computer can be protected by UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 It is supported in the Ultimate and Enterprise editions of the Windows 7 operating systems It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status click Start gt Control Panel gt System and Security gt BitLocker Drive Encryption For details about Windows BitLocker Drive Encryption see the Windows 7 Help and Support program or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded se
4. To configure the microphone for optimized sound recording click Start gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager The Realtek HD Audio Manager window opens Using the integrated camera If your computer has an integrated camera when you press Fn F6 to open the Communications settings window the camera will be launched and the green camera in use indicator will turn on automatically In the Communications settings window you can preview your video image and take a snapshot of your current image You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the documentation that came with the program If you do not want the camera to be launched automatically when you press Fn F6 or when you use a program press Fn F6 to open the Communications settings window and click the Hide my video image button to disable the camera Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following 1 Press
5. Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Copyright Lenovo 2012 41 Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn F8 or Fn F9 to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests
6. 30 User Guide information and confidential data Also for wireless networks the TPM hardware provides enhanced authentication and session confidentiality by concealing authentication credentials for industry standard 802 1x protocols and Cisco LEAP Note Client Security Solution is not preinstalled on your system To download Client Security Solution go to http www lenovo com support For more information on wireless security offerings go to http www pc ibm com us think thinkvantagetech security html Establishing wireless WAN connections Wireless Wide Area Network wireless WAN enables you to establish wireless connections to remote public or private networks These connections can be maintained over a large geographical area such as a city or an entire country by use of multiple antenna sites or satellite systems maintained by wireless service providers Some ThinkPad notebook computers come with a built in wireless half size WAN card integrating some wireless WAN technologies such as 1xEV DO HSPA 3G or GPRS You can connect to the Internet or your company network through the configuration utility and monitor the wireless connection status Note Wireless WAN service is provided by authorized service providers in some countries Locating the wireless WAN antennas The built in antennas for wireless communication are located at the top left and the top right portions of your computer display For the specific locations of
7. Intel SpeedStep technology Intel SpeedStep mounted models only Adaptive Thermal Management CPU Power Management PCI Express Power Management Power On with AC Attach e ThinkPad LCD e Digital on ThinkPad e Disabled e Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance e Battery Optimized Scheme for AC e Maximize Performance e Balanced Scheme for Battery e Maximize Performance e Balanced Disabled Enabled Disabled Enabled Disabled Enabled Select the display device that is to be active at boot time This selection is effective for boot time password prompt and ThinkPad Setup Digital on Thinkpad is the Mini DisplayPort on your computer Select the mode of Intel SpeedStep technology at runtime e Maximum Performance Always highest speed e Battery Optimized Always lowest speed e Disabled No runtime support lowest speed Select a thermal management scheme to use Maximize Performance Reduces CPU throttling Balanced Balances sound temperature and performance Note Each scheme affects fan sound temperature and performance Enables or disables the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting Enable or disable a feature that automatically adjusts power management when there is no PCI
8. e If you ever need to run a recovery on your computer to return the preload onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Ensure that your battery is charged and that you have the ac power connected Boot into ThinkPad Setup and load the default settings Restart the computer and start the recovery operation If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so e For suspected solid state drive issues refer to Diagnosing problems on page 85 and run a diagnostic test of the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test media from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further Copyright Lenovo 2012 81 e f required you can find your country s Customer Support Center at the following Web address http www lenovo com support phone When calling the Customer Support Center ensure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have
9. Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav 2 To disable the TrackPoint pointing device clear the check box for Enable TrackPoint To disable the touch pad clear the check box for Enable touch pad 3 Click OK Note You also can open the UltraNav properties window by clicking the UltraNav icon in the Windows notification area For details refer to the instructions in Adding the UltraNav icon to the Windows notification area on page 25 Adding the UltraNav icon to the Windows notification area For easy access to the UltraNav properties you can enable the display of the UltraNav icon in the Windows notification area To enable the display of the UltraNav icon in the Windows notification area do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav Chapter 2 Using your computer 25 2 Select the check box for Show UltraNav icon on the system tray 3 Click OK You can now change the properties of the UltraNav pointing device by clicking the UltraNav icon in the Windows notification area Note If you are using the Windows 7 operating system click the triangular icon on the taskbar to show hidden icons Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive
10. Enter key during the POST CIRA Timeout 0 255 Set the timeout option for Note The default value is CIRA connection to be 60 seconds established 1 though 254 seconds are selectable Chapter 6 Advanced configuration 71 Table 5 Config menu items continued If you select 0 use 60 seconds as default timeout value If you select 255 waiting time for establishing a connection is unlimited Console Type Select the console type for PC ANSI AMT VT100 Note This console type VT UTF8 should match the Intel AMT remote console Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup program main menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Using the up and down arrow keys select the item to change the date or time 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time Note Another way to adjust the date and time is pressing the or key Security menu If you need to set the security features of your computer select Security from the ThinkPad Setup program main menu The following table lists the Security menu items Notes e Default values are in boldface The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrect
11. For details about controlling volume refer to your Windows online help Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control Problem The sound cannot be turned off completely even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers Problem When you connect a headphone to your computer while playing soun
12. System and Security 2 Click Administrative Tools 28 User Guide 3 Click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wakeup function The scheduled tasks are displayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm You can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the battery alarm do the following 1 Start Power Manager 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation click OK Connecting to the network Your computer might have one or more network cards for connecting to the Internet and to your company s wireless LAN network Note Some models come with a built in wireless WAN card enabling you to establish cellular wireless connections to remote public or private networks The Acces
13. To swipe your finger over the reader do as follows 1 Place the ball of your finger that is the central part of the fingerprint on the small circle above the reader Ensure that the entire top joint of the finger is on the reader 52 User Guide Logging on to the system After you enroll your fingerprint log on to the system as follows 1 Set a power on password or a hard disk password or both 2 Turn your computer off and then on again 3 When prompted swipe your finger over the reader 4 On request type your power on password your hard disk password or both The enrolled fingerprint is now associated with your power on password your hard disk password or both The next time you start the computer you can log on to the system by swiping your finger over the reader once Attention If you always use your fingerprint to log on to the system you may forget your password Write down your password and keep it in a safe place If you forget it and for some reason you cannot swipe your finger across the reader for example if you injure that finger you cannot start the computer or change Chapter 4 Security 53 the password If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the solid state drive You must take your c
14. 1 Start the Power Manager program and switch to the advanced view 2 Click the Global Power Settings tab and select Enable 30 Day Standby 3 Click Apply The 30 Day Standby function will take effect the next time you start your computer For more information about the 30 Day Standby function refer to the help information system of the Power Manger program e Hibernation By using this mode you can turn off your computer completely without saving files or exiting from any applications that are running When the computer enters hibernation mode all open applications folders and files are saved to the solid state drive and then the computer turns off Use the Power Manager program to configure how you want the computer enter hibernation mode To enter hibernation mode do as follows 1 Click Start 2 Click the triangle mark on the right side of the Shut down icon then select Hibernate e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press Fn F5 or use the wireless radio switch Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of power To enable the function do the following 1 Click Start gt Control Panel gt
15. 6 Clear the Allow this device to wake the computer check box 7 Click OK 116 User Guide Appendix D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this s
16. DRIVERS WIN USB3 0 directory 4 Click Next If the device driver is already installed click Cancel Follow the instructions on the screen until the installation is finished Installing the ThinkPad monitor file for Windows 2000 XP Vista 7 The ThinkPad monitor file for Windows 2000 XP Vista 7 is in the following directory C SWTOOLS DRIVERS MONITOR Note If you cannot find this directory on your solid state drive download the ThinkPad monitor file for Windows 2000 XP Vista 7 from the ThinkPad Web site at http www lenovo com ThinkPadDrivers Note Before you install this file ensure that the correct video driver has been installed To install the ThinkPad Monitor Files do the following 1 Right click on the desktop and click Personalize Click Display at the left Click Change display settings Click Advanced Settings Click the Monitor tab Click Properties Click the Driver tab Click Update Driver Select Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 10 Click Have Disk 11 Specify path C SWTOOLS DRIVERS MONITOR to this monitor INF file Then click Open 12 Click OK 13 Confirm the correct display type then click Next oO ON OA FW PY 14 When installation completes click Close 15 Click Close to close the Display Properties window 16 Click OK on the Monitor tab 17 Click OK and close the Display Settings window
17. Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the UltraNav pointing device or the keyboard do the following 1 Press and hold the power button for four seconds or more to turn off the computer and then restart the computer by pressing the power button Note If you cannot turn off your computer or if you cannot restart it continue with step 2 2 Remove the ac power adapter from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the reset hole refer to Bottom view on page 5 Reattach the ac power adapter Copyright Lenovo 2012 85 Notes e f the computer does not turn on continue with step 3 e f the computer starts with ac power but does not start when ac power is disconnected call the Customer Support Cent
18. Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again Chapter 2 Using your computer 39 40 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer This chapter contains the following topics e Accessibility and comfort on page 41 e Traveling with your computer on page 43 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information
19. Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav Changing the cap The cap on the end of the TrackPoint pointing stick is removable You can replace it as shown in the drawing Chapter 2 Using your computer 23 Note If you replace the keyboard a new keyboard is shipped with the default cap If you wish you can keep the cap from your old keyboard and use it on the new one Using the touch pad The touch pad is a pad fl below the TrackPoint buttons at the bottom of the keyboard To move the pointer EI on the screen slide your fingertip over the pad in the direction in which you want the pointer to move The whole touch pad fis an active area sensitive to finger movement The bottom area of the touch pad consists of a left click zone J and a right click zone H Movement on the touch pad emulates operations on the mouse Before interacting with the touch pad make sure the cursor stays on the object that you want to operate 24 User Guide e Left click To mimic a single left click on a mouse tap anywhere on the touch pad once or press the left click zone Ef once To mimic a double click on a mouse tap anywhere on the touch pad twice or press the left click zone E twice e Right click To mimic a right click on a mouse press the right click zone Ef once e Left click and drag To mimic a left click and drag on a mouse do either of the following Tap anywhere on the touch pad twice and hold th
20. ac power adapter To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the ac power adapter to the power jack of the computer 2 Connect the power cord to the transformer pack 3 Plug the power cord into an electrical outlet Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display e When the ac power adapter is not in use disconnect it from the electrical outlet 26 User Guide e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery ensure that its temperature is at least 10 C 50 F e You can charge the battery when the ac power adapter is connected to the computer You need to charge it in any of the following conditions When a new battery is installed If the battery status indicator starts blinking If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will be fully charged in about 2 hours This is affected by the battery
21. and is not functional Enable or disable the following Security Reporting Options e BIOS ROM String Reporting BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear the encryption key Note Only if you select Active for the security chip this item will be displayed Enable or disable Intel Trusted Execution Technology This option enables or disables the confirmation message when you change the settings of the security chip This option enable or disables the confirmation message when you clear the security chip If you select Enabled all users can update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS If you select Enabled you can choose to flash to the previous version of the UEFI BIOS Chapter 6 Advanced configuration 75 Table 6 Security menu items continued Memory Protection Execution Prevention Virtualization Intel Virtualization Technology Intel VT d Feature Anti Theft Intel AT Module Activation Intel AT Suspend 76 User Guide e Disabled e Enabled Disabled Enabled Disabled Enabled Disabled Enabled Permanently Disabled Some computer viruses and worms cause memory buffers to overflow by running code where only data is allowed If the Data Execution Prevention feature can be used with your operating sy
22. and two short beeps The video function has a problem Have the computer serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off and remove more short beep and three short beeps device from ExpressCard Slot If the beeps persist have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced Five short beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep it with your computer for reference later If your memory module is not operating properly check the following items 1 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error messages 2 Verify that the latest UEFI for your model has been installed 3 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed 4 Run the Lenovo Solution Center program Networking problems The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Ensure that The Lenovo USB 2 0 Ethernet Adapter is connected correctly to your computer The cable is installed correctly The network cable must be securely connected both to the Lenovo USB 2 0 Ethernet Adapter and to the RJ45 connector of the hub The maximum a
23. bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F User Guide Electrical current safety information r Electric current from power telephone and communication cables is hazardous To avoid a shock hazard e Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Do not use you computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Be Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords fr
24. buttons e Speaker mute button e Microphone mute button Interface e External monitor connector Mini DisplayPort connector e Combo audio jack e One USB 3 0 connector e One Always on USB connector e 4 in 1 media card reader Wireless features e Integrated wireless LAN e Integrated Bluetooth on some models e Integrated wireless WAN on some models Security features e Fingerprint reader on some models 10 User Guide Specifications Size e Width 331 mm 13 03 inches e Depth 226 mm 8 90 inches e Height 8 0 to 17 3 mm 0 31 to 0 68 inches Heat output e 90 W 307 Btu hr maximum Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac adapter 100 to 240 V ac 50 to 60 Hz Battery life e For percentage of remaining battery power check the Power Manager battery gauge on the taskbar e The Power Manager also displays a green yellow and red indication Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature mus
25. can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Establishing wireless LAN connections Your computer comes with a small form factor built in wireless network card and a configuration utility to help you make wireless connections and monitor the status of your connection so that you can stay connected to your network while you are in the office in a meeting room or at home with no need for a wired connection Attention e f you carry your computer with the wireless LAN feature into an airplane check the services with the airline before boarding the airplane e f there are restrictions on the use of computers on an airplane with the wireless feature you need to disable it before boarding Note You can purchase a wireless network card as an option from Lenovo at http www lenovo com accessories services index html Tips for using the wireless LAN feature e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e To achieve the best wireless connection open your computer display to an angle slightly greater than 90 degrees e f you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data tr
26. in authentication information for Windows applications and Web sites Power Manager The Power Manager program provides convenient flexible and complete power management for your computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media The Recovery Media program enables you to restore the contents of the solid state drive to the factory default settings Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program opening a Web page opening a file and so on You also can use the SimpleTap program to access the Lenovo App Shop from which you can download various applications and computer software To start the SimpleTap program in a quick way do any of the following e Click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time e Press the black button if your keyboard has one 14 User Guide Note If your Win
27. items continued Menu item Submenu item Selection Comments Beep and Alarm Password Beep e Disabled Enables this option to e Enabled have a beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep e Disabled Enables or disables e Enabled keyboard beep when unmanageable key combinations are pressed Serial ATA SATA SATA Controller Mode e Compatibility Selects SATA controller Option e AHCI operation mode Core Multi Processing e Disabled Enable or disable additional Enabled execution core units within ere a CPU Note If you are using a computer with a single core processor this item is not available Intel Hyper Threading e Disabled Enable or disable additional Technology e Enabled logical processors within a Processor core Intel AMT Intel AMT Control e Disabled If you select Enabled Intel e Enabled AMT Active Management Technology is configured e Permanently Disabled and additional setup items are provided in MEBx Management Engine BIOS Extension Setup If you select Permanently Disabled You will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the
28. master password no one else knows it Then the administrator sets a user password for each computer in the network and 46 User Guide tells each user the password for his or her computer The user can then change the user password as desired but the administrator still can get access by using the master password Note When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Hard Disk 1 Password A password window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later ON DOO FW DY e If you select User Master do the following a When a window for typing the new user hard disk password opens type your new password in the Enter New Password field Press Enter b In the Confirm New Password field retype the password you just entered to verify it Press Enter c A message window opens and prompts you to set the master hard disk password Pres
29. monitor do the following 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the secondary display the external display Set the resolution for the secondary display Click Advanced settings and set up the color quality on the Monitor tab NO 1 fF W DY Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Using audio features Your computer is equipped with the following e Combo audio jack 1 8 inch 3 5 mm in diameter e Built in stereo speakers e Built in dual array digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Recording and playback of PCM and WAV files e Playback of MIDI and MP3 files e Recording from various sound sources such as a headset attached The following table shows which functions of the audio devices attached to the jacks on your computer are supported Chapter 2 Using your computer 37 Table 3 Audio feature list Jack Headset with a 3 5 mm Conventional headphone Conventional microphone 4 pole plug Combo audio jack Headphone and Headphone function Not supported microphone functions supported supported
30. option If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 5 The power button also can be programmed through the Power Manager program to shut down the computer or put it into sleep or hibernation mode For more information see the help information system of the Power Manager program EI Status indicators Your computer has several status indicators For the detailed information about the location and meaning of each indicator see Status indicators on page 6 Black button Press the black button to launch the SimpleTap program You also can use the black button to interrupt the startup sequence of your computer to start the Rescue and Recovery workspace i Fingerprint reader Some models have a fingerprint reader The fingerprint authentication technology enables you to use your fingerprint to start the computer enter the ThinkPad Setup program or enter the Windows operating system UltraNav pointing device EZ TrackPoint pointing stick E TrackPoint buttons EJ Touch pad The keyboard contains the Lenovo unique UltraNav pointing device Pointing selecting and dragging are all part of a single process that you can perform withou
31. power With Power Manager you can adjust your power settings to give you the best balance between performance and power saving Chapter 2 Using your computer 27 For instructions on accessing the Power Manager program see Accessing ThinkVantage programs on page 12 For more information about the Power Manager program refer to the help information system Understanding the power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Introducing the power saving modes e Screen blank The computer display requires considerable battery power To turn off power to the display do the following 1 Right click the Power Manager Battery Gauge in the task bar 2 Select Power off display keep current power plan e Sleep In sleep mode your work is saved to memory and then the solid state drive and the computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode press Fn F4 To return from sleep mode press the Fn key Depending on the computer model your computer might support the 30 Day Standby function When the function is enabled the computer consumes even less power in the sleep mode and takes only seconds to resume normal operation when you press the power button To enable the 30 Day Standby function do the following
32. refer to System Update on page 15 Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer 82 User Guide Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increa
33. select and enable e Enabled Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Set Minimum Length e Disabled Specify a minimum length for power on passwords and hard disk passwords If you set the supervisor password and specify a minimum length for e x characters 4 lt x lt 12 Chapter 6 Advanced configuration 73 Table 6 Security menu items continued Menuitem ___ submenuiem Selection commems passwords no one but you can change the length Power On Password e Disabled See Power on password e Enabled on page 46 Hard Disk x Password e Disabled Refer to Hard disk e Enabled passwords on page 46 Notes e Hard Disk 1 means the hard disk drive built into your computer Hard Disk 2 is displayed on the Password submenu only if a secondary hard disk drive is installed in the Serial Ultrabay Enhanced bay Fingerprint Predesktop Authentication Disabled Enable or disable fingerprint Enabled authentication before the operating system is loaded Reader Priority External gt Internal If External gt Internal is selected an external fingerprint reader is used if attached Otherwise an internal fingerprint reader is used If Internal Only is selected an inter
34. the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu press the Enter key to show selectable options and select a desired option by using cursor key or type desired values from the keyboard directly e Some items are displayed on the menu only if the computer supports the corresponding features Table 5 Config menu items USB UEFI BIOS Support Disabled Enables or disables boot E l support for USB device and hablen USB optical drive Always On USB Disabled If you select Enabled the Enabled external USB devices can be charged through USB connectors even when the system is in low power mode sleep hibernate or power off Always On USB Charge in Disabled If you select Enabled the off mode Enabled Always On USB connector enables you to charge some mobile digital devices and smartphones when the computer is powered off provided that the ac power adapter is connected Note If you want to charge these devices when your computer is turned off you will need to open the Power Manager program and configure corresponding settings to enable the Always On USB connector function For details about how to enable the Always On USB connector function refer to the online help information system of the Power Manager program Chapter 6 Advanced configuration 67 Table 5 Config menu items continued USB 3 0 Mode e Disabled e Enabl
35. theft and unauthorized use e Attaching a mechanical lock on page 45 e Using passwords on page 45 e Solid state drive security on page 50 e Setting the security chip on page 50 e Using a fingerprint reader on page 51 e Notice on deleting data from your solid state drive on page 55 e Using firewalls on page 56 e Protecting data against viruses on page 56 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgments or warranties about the function quality or performance of locking devices and security features Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Passwords and sleep mode If you have set passwords and you put your computer into sleep mode by pressing Fn F4 e You are not prompted to type the password when resuming operati
36. up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use System Update
37. with the external monitor e If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device e If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using the Mini DisplayPort connector Your computer has a Mini DisplayPort connector the latest digital display interface for connection to various external devices such as CRT monitors projectors or even high definition televisions This compact connector enables a plug and play setup and supports adapters that can plug into DVI VGA or HDMI connectors Using dual displays This section introduces the Extend desktop function that enables you to display output the same or different on both the computer display and an external monitor Using the Extend desktop function Your computer supports a function named the Extend desktop With the Extend desktop function you can display output on both the computer display and an external monitor You also can display different desktop images on each monitor You can use the Extend desktop function without changing any settings If the function
38. you carry your computer into an airplane take note of the following tips Chapter 3 You and your computer 43 e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernate mode Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e ThinkPad AC DC Combo Adapter e Lenovo USB 2 0 Ethernet Adapter e Mini DisplayPort to VGA adapter e External mouse if you are accustomed to using one e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might want to consider this item e An ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 44 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from
39. Apply The change will take effect after you log off Connecting a projector or an external monitor This topic provides information about connecting a projector or an external monitor Attaching an external monitor Note If you attach an external monitor a video interface cable with a ferrite core installed on the cable is required 34 User Guide Your computer supports a maximum video resolution of up to 1920x1200 with an external monitor attached to your computer through a Mini DisplayPort to VGA adapter provided that the external monitor also supports that resolution For details refer to the manual provided with the external monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To attach an external monitor do the following 1 Connect the external monitor to the mini DispalyPort connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Change the display output location by pressing Fn F7 This enables you to switch between vie
40. Express activity Normally it is not necessary to change the setting Enable or disable a feature that powers on the system when the ac power adapter is attached Chapter 6 Advanced configuration 69 Table 5 Config menu items continued Comments If you select Enabled the system is powered on when the ac power adapter is attached When the system is in hibernate state the system resumes If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel R Rapid Start e Disabled To use this feature a special Technology Enabled partition on the solid state drive is required Enter after When enabled you can Immediately enable the 30 Day Standby 1 minute function through the Power i Manager program The 2 minutes function enables the 5 minutes computer to enter a lower power state after the specified time in sleep 15 minutes state And it takes only 30 minutes seconds to resume normal operation 10 minutes 1 hour 2 hours 3 hours Disable Built in Battery Temporarily disable battery for servicing the system After selecting this item the system will be automatically powered off The system is then ready to be serviced Note The ac power adapter must be disconnected from the system to perform this operation The battery will be automatically re enabled when the ac power adapter is reconnected to the system 70 User Guide Table 5 Config menu
41. Fn F6 The Communications settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 In the Communications Utility window configure the camera settings depending on your individual needs Adjusting the video output of your camera You can adjust the quality of the video output of your camera by changing the settings for image quality and frame rate in the camera properties window The following values are available Speed Priority This is the default setting It gives you a faster frame rate for the best real time video conferencing during the day However at night or in a dark environment the image does not have the best quality Balance This gives you a balance between speed and image quality The image obtained at night or in a dark environment is better than with Speed Priority Image quality priority This gives you a high quality video and the best image at any time of the day The image is very clear even at night or in a dark environment but at the expense of frame rate The video streaming might slow down 38 User Guide Using a flash media card Your computer has a media card reader which supports the following cards e Secure Digital SD card e Secure Digital High Capacity SDHC card e Secure Digital eXtended Capacity SDXC card e MultiMediaCard MMC Notes e Your computer does not support the CPRM feature for the SD card e While transferring data to or fr
42. GY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Start gt Control panel 2 Click Hardware and Sound gt Device Manager 3 Inthe Device Manager window expand Network adapters 4 Right click your network adapter device and click Properties Copyright Lenovo 2012 115 5 Click the Power Management tab
43. Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or later Notes To use this program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the solid state drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section p
44. Notice on deleting data from your Soild state drive sie he ask Using firewalls Sy Protecting data against viruses Chapter 5 Recovery overview Creating and using recovery media Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Reinstalling preinstalled applications and device drivers Be eed Solving recovery problems Chapter 6 Advanced configuration Installing a new operating system 29 29 29 34 34 34 36 37 38 39 41 41 41 42 42 43 43 44 45 45 45 45 45 46 46 48 50 50 51 55 56 56 57 57 58 59 60 61 62 63 63 Before you begin Ken hee Installing the Windows 7 peraih system Installing device drivers fe iy m Bes EK Installing the driver for the 4 in 1 media card reader Installing the dist for USB 3 0 Installing the ThinkPad monitor file for Windows 2000 XP Vista 7 Installing other drivers and software ThinkPad Setup Main menu Config menu Date Time menu Security menu Startup menu Restart menu Updating your system UEFI BIOS Using system management System management Chapter 7 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer sou Cleaning the cover of your computer Chapter 8 Troubleshooting computer problems Diagnosing problems Troubleshooting S Computer stops re
45. Profile SYNC Video Distribution Profile VDP Generic Attribute Profile GATT Proximity Profile Find Me Profile Immediate Alert Profile Copyright Lenovo 2012 105 Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you ar
46. System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Messages from Lenovo Mobile Broadband Connect Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault Power Manager Hardware and Sound Lenovo Power Controls Recovery Media System and Security Lenovo Factory Recovery Disks System Update System and Security Lenovo Update and Drivers Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore Note Depending on your computer model some of the programs might not be available ThinkVantage programs This topic provides a brief introduction to some ThinkVantage programs Note Depending on your computer model some of the programs might not be available Access Connections The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to reconfigure your settings manually and restart the computer each time Communicat
47. ThinkPad User Guide ThinkPad X1 2nd Generation Notes Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page iv e Appendix D Notices on page 117 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides First Edition August 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators i m Front view Right side view Left side view Bottom view Rear view Status indicators A Locating important product ifonnations Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Features Specifications Operating environment ThinkVantage programs 2 ed Accessing ThinkVantage programs ThinkVantage programs Chapter 2 Using your computer Registering your computer Frequently a
48. Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When I turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your solid state drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the solid state drive by using the software and recover the partition if required Use either the Rescue and Recovery workspace or the recovery discs to restore the system to the factory state If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the touch pad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation mode 88 User Guide Beep errors Table 8 Beep errors One short beep pause three short beeps pause three Ensure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced One long
49. a Class B compliance statement 109 Japan VCCI Class B compliance statement 109 Japan compliance statement for products which connect to the power mains with rated current less than or oe to 20 A per phase 109 Lenovo product service scinfortnation for Taiwan ge era ae Dee 109 Appendix B WEEE and KEYS statements se 111 EU WEEE statements a 111 Japan recycling statements 111 Recycling information for Brazil 112 Battery recycling information for Taiwan 112 Battery recycling information for the yee Union 113 Battery recycling information for the United States and Canada 113 Appendix C ENERGY STAR model information 115 Appendix D Notices 117 Trademarks 2 2 2 2m nn nn nn 118 Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in
50. a icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 60 User Guide 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the R
51. a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure Copyright Lenovo 2012 v that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer an
52. an be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information bancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling th
53. ansmission speed can be delayed and the performance of the wireless feature can be degraded Wireless network setup To use the built in wireless network card the 802 11 standard to communicate start the Access Connections program See Accessing ThinkVantage programs on page 12 Note Before you start setting up wireless network connections by using the Access Connections program obtain a Network Name SSID and your encryption information from your network administrator Wireless security features Advances in wireless technology require that we manage your security more reliably than ever Therefore Lenovo has extended its Embedded Security Subsystem called the Trusted Platform Module TPM to encompass virtually all of our ThinkPad and desktop computer lines This security subsystem helps protect data hardware network access and communications both wired and wireless on select ThinkPad and desktop PCs The Embedded Security Subsystem provides hardware based protection of critical security information including passwords encryption keys and electronic credentials It also helps identify computer users involved in transactions and helps establish that data transmissions are authentic confidential and intact For both types of network the Client Security Solution and TPM ensure data confidentiality and availability by providing a hardware and software based architecture for better protection of the sensitive keys identity
54. ant to toggle one of the recording devices between the mute state and the un mute state do the following 1 Press Fn F6 The Communications settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 On the VoIP Call Settings tab click Microphone mute button settings The Setting for Microphone Mute window opens 4 Select Only the recording device selected below and then select the recording device from the drop down list box 5 Click OK Chapter 2 Using your computer 21 Windows key You can display or hide the Start menu of Windows by pressing the Windows key You also can use the Windows key together with another key to achieve other functions For details refer to the help information system of the Windows operating system Using the UltraNav pointing device Your computer comes with the UltraNav pointing device The UltraNav pointing device consists of the TrackPoint pointing device and the touch pad each of which is itself a pointing device with both basic and extended functions You can configure both devices by choosing the settings you prefer as follows Set both the TrackPoint pointing device and the touch pad as pointing devices This setting enables the use of all the basic and extended functions of the TrackPoint pointing device and the touch pad Set the TrackPoint pointing device as the main pointing device and the touch pad for extended functions only This
55. assword Deleting the power on password Changing or deleting the supervisor password Changing date and time Enabling or disabling the Lock UEFI BIOS Settings feature Enabling or disabling the Password at unattended boot feature Specifying the minimum length for power on passwords and hard disk passwords Changing the setting for the security chip Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal wireless device User Guide Enabling or disabling the internal Bluetooth device Enabling or disabling the internal wireless WAN device Enabling or disabling the Security mode Enabling or disabling the fingerprint reader priority Erasing the fingerprint data Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Save all open files and exit all applications ON OO FW DY Print these in
56. ate the monitor driver See Setting the external monitor type on page 35 e Problem The screen is unreadable or distorted Solution Ensure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Ensure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer o Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N oO Sf e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following Chapter 8 Troubleshooting computer problems 93 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and
57. atteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products iv _ User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question abo
58. ces See Reinstalling preinstalled applications and device drivers on page 61 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your solid state drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your solid state drive e Onan attached external USB hard disk drive e Ona network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the solid state drive you can restore the complete contents of the solid state drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems To perform a backup operation using the Rescue and Recovery program do the following 58 User Guide 1 From the Windows desktop click Start gt All Programs g
59. click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the external monitor Set the screen resolution for the secondary display CO AMANAA KR WM Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other i Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the application and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 th
60. compatible projector external monitor or high definition television Chapter 1 Product overview 3 Your computer might come with a Mini DisplayPort to VGA adapter Use the adapter to connect your computer to a compatible digital audio device or video monitor such as a high definition television EJ USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Note When you attach a USB cable to the connector ensure that the USB mark is facing upward Otherwise the connector might be damaged H Security keyhole Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protect your computer from theft Left side view Figure 3 ThinkPad X1 2nd Generation left side view EJ Always On USB connector Ef Wireless radio switch Power jack Connect the ac power adapter to the power jack to provide ac power to the computer and charge the battery EI Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan E Always On USB connector By default the Always On USB connector enables you to charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode 4 User Guide If you want to charge these devices when y
61. components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by allowing you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The Power Manager battery gauge on the taskbar displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer How often you access the solid state drive How bright you make the computer display Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion built in battery provided with it or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power adapter for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the
62. contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2012 iii Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power switch is off or is blinking e Turn it off e Put it in sleep standby mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quali
63. cuments on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local solid state drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message FullScreen Magnifier function Some computer models support the FullScreen Magnifier function which enlarges the active window and makes it easier for you to use the computer display To enable the FullScreen Magnifier function click Start gt FullScreen Magnifier The active window is magnified and the FullScreen Magnifier icon is displayed in the Windows notification area at bottom right of your screen Then you can change the zoom resolution To disable the FullScreen Magnifier function click the FullScreen Magnifier icon and select Exit Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e f you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If
64. curity chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip activate inactivate or disable the security chip 50 User Guide e Security Reporting Options enable or disable each security reporting option e Clear Security Chip clear the encryption key Notes 1 Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip 2 If you are using Client Security Solution handle the security chip by doing the following e Do not clear the security chip If you do the functions assigned to the keys will be erased e Do not disable the security chip If you do Client Security Solution will not work 3 If the security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you see error message 0176 or 0192 4 If the security chip is inactive or disabled the Clear Security Chip option will not be displayed 5 When you clear the security chip be sure to turn your computer off and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is no
65. d a speaker does not produce sound in the MULTI STREAM mode at Realtek HD Audio Manager Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 Click Start gt Control Panel gt All Control Panel Items 2 Click the Realtek HD Audio Manager icon The Realtek HD Audio Manager window opens 3 Look at the playback devices If you have attached a headphone the headphone will be automatically set as the default device and the icon for that headphone will be checked 4 To set a different device as the default just double click the icon for those speakers That icon will now have a check mark 5 Play any sound by use of a music program such as Windows Media Player Ensure that sound comes from the speakers For details refer to the help information system for Realtek HD Audio Manager Chapter 8 Troubleshooting computer problems 95 Fingerprint reader problems e Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth e Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth For tips on how to maintain the fingerp
66. d type the current master hard disk password in the Enter Current Password field Then type the new master hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The master hard disk password is changed To remove the master hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in ThinkPad Setup Without it no one can change the configuration of the computer It provides the following security features 48 If a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot get access to configuration data The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password If both a supervisor password and a power on password are set you can do the following only if you have the supervisor p
67. d model of your computer on the label as shown below 8 User Guide TYPE 0000 000 S N 00 0000 00 00 FCC ID and IC Certification number label You can find the FCC ID and IC Certification numbers for the installed transmitter cards on the bottom of your computer as shown below Certificate of Authenticity label The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the operating system The Windows Certificate of Authenticity label of your computer is shown as below Chapter 1 Product overview 9 Features Processor e See the system properties of your computer To view the system properties click Start right click Computer then click Properties Memory e Double data rate 3 low voltage DDR3L synchronous dynamic random access memory SDRAM Storage device e Small form factor solid state drive Display The color display uses TFT technology e Size 14 inches 355 mm e LCD resolution up to 1600 by 900 e Brightness control e Integrated camera e Built in digital dual array microphones Keyboard e 6 row full size backlit keyboard e UltraNav pointing device TrackPoint pointing device and touch pad e Fn key function e Black button e Volume control
68. d wait three to five minutes to let the computer cool before opening the cover vi User Guide Power cords and power adapters nanoen Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on
69. does not work refer to Enabling the Extend desktop function on page 37 to enable it Considerations for using the Extend desktop function e If you want to show DOS full screen while in the Extend desktop mode only the primary display shows DOS the other display is blacked out e f your computer has the Intel graphics card you can designate the other display as the primary display by doing the following 1 Press Ctrl Alt F12 The Intel Graphics and Media Control Panel window opens 36 User Guide 2 Select Advanced Mode and click OK 3 Click Multiple Display 4 Select the desired display as the primary display e f your computer has the AMD graphics card you can designate the other display as the primary display by doing the following 1 Right click on the desktop then select Screen resolution 2 Select Extend these displays in Multiple Displays 3 Change the setting to designate the primary display e When an application using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display e You cannot use the display switching function when you are in the Extend desktop mode Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press Fn F7 then select Extend To change the resolution for each
70. dows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software packages ThinkVantage programs device drivers UEFI BIOS updates and other third party applications Chapter 1 Product overview 15 16 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components e Registering your computer on page 17 e Frequently asked questions on page 17 e Special keys and buttons on page 18 e Using the UltraNav pointing device on page 22 e Power management on page 26 e Connecting to the network on page 29 e Presentations and multimedia on page 34 e Using audio features on page 37 e Using the integrated camera on page 38 e Using a flash media card on page 39 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your computer with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following e Connect your computer to the Intern
71. e Fingerprint submenu opens Using the cursor keys move to an item you want to set When that item is highlighted press Enter Set the items you want to set Press F10 to exit O O AN DOA KW PD i In the Setup Confirmation window select Yes Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you may not be able to register or authenticate it 54 User Guide e Your finger is wrinkled e Your finger is rough dry or injured e Your finger is very dry e Your finger is stained with dirt mud or oil e The surface of your finger is very different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authe
72. e cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xii User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and preinstalled ThinkVantage programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 8 e Features on page 10 e Specifications on page 11 e Operating environment on page 11 e ThinkVantage programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view Copyright Lenovo 2012 1 Ef Integrated camera Some models have an integrated camera Use the camera to take pictures or hold a video conference H Built in microphones The built in microphones capture sound and voice when used with an application program capable of handling audio EJ Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown
73. e finger on the touch pad slide the same finger or another finger on the touch pad whichever is more convenient and then release the finger s Press the left click zone J and hold the finger on the touch pad slide another finger on the touch pad and then release both fingers e Right click and drag To mimic a right click and drag on a mouse press the right click zone J and hold the finger on the touch pad slide another finger on the touch pad and release both fingers Using the multi touch touch pad The touch pad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document For details refer to the Help in UltraNav Customizing the touch pad To customize the touch pad do as follows 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav A panel for UltraNav Device Settings pops up 2 Click Manage Settings to open the Mouse properties window 3 Click the UltraNav tab and proceed to customizing the touch pad For details refer to the Help in the Utility Disabling the UltraNav pointing device and using an external mouse If you attach an external mouse to a USB connector you can use the external mouse simultaneously with the TrackPoint pointing device and the touch pad Disabling the TrackPoint or the touch pad To disable the TrackPoint or the touch pad do either of the following 1
74. e image is shifted to left or right on the screen To correct this first ensure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Ensure that the built in audio device is configured correctly 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Make sure that the Realtek HD Audio driver is enabled and configured correctly e Problem Recordings made using the microphone input are not loud enough Solution Ensure that the Microphone Boost function is turned on and set by doing the following 1 Click Start gt Control Panel 94 User Guide Click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK N OO FB W PD Note
75. e uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception enabling wireless communication wherever you are Wireless WAN antenna Auxiliary H Wireless LAN combo antenna Auxiliary EJ Wireless LAN combo antenna Main EJ Wireless WAN antenna Main 106 User Guide Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com ThinkPadUserGuides Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the ThinkPad X1 2nd Generation machine type 3443 3444 3446 3448 3460 3462 and 3463 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply wi
76. each antenna refer to Location of the UltraConnect wireless antennas on page 106 Using the wireless WAN feature To use the wireless WAN feature start the Access Connections program For more information see Locating computer controls connectors and indicators on page 1 Installing and Replacing the SIM card Your computer might require a SIM card to establish a wireless WAN connection Depending on the country of delivery the SIM card might be already installed in your computer or will be part of the shipping contents that came with your computer To install or replace the SIM card do the following 1 Enter ThinkPad Setup to stop battery discharge For more information refer to Disabling the built in battery on page 27 2 Locate the SIM card slot at the rear side of the computer See Rear view on page 6 3 Open the SIM card slot cover a 4 If a SIM card is preinstalled in the slot push the SIM card inward a little the SIM card pops out Gently slide the SIM card out of the slot Chapter 2 Using your computer 31 5 To install a SIM card insert the SIM card firmly into the slot until you hear a click 6 Close the SIM card slot cover Using Bluetooth Your computer is equipped with the integrated Bluetooth feature you can enable or disable the feature by pressing Fn F5 When you press Fn F5 a list of wireless features is displayed You can enable or disable the Bluetoot
77. ed e Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem You cannot connect to the network using the built in wireless network card Solution Ensure that your wireless LAN driver is the latest version Check the Web site and confirm that the driver version supported by the Access Connections program is the latest documented in the readme file Ensure that your computer is within range of a wireless access point Ensure that the wireless radio is enabled by double clicking the Access Connections icon on the taskbar Note Click Show hidden icons on the taskbar The Access Connections icon is displayed For more information about the icon refer to the Access Connections help information system Check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information A wireless WAN problem Problem A message is display
78. ed e Auto Keyboard Mouse TrackPoint Disabled Enabled Touch Pad Disabled Enabled Fn and Ctrl Key swap Disabled Enabled Fn Key Lock Disabled Enabled 68 User Guide Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controllers If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system If you select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors Enable or disable the built in TrackPoint device Note If you want to use an external mouse select Disabled Enable or disable the built in touch pad Note If you want to use an external mouse select Disabled If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation If you select Enabled you can press the Fn key once to keep it in a pressed condition and then press the desired function key The action is equivalent to pressing simultaneously If you press the Fn key twice the state is locked until you press the Fn key again Table 5 Config menu items continued Menu item Submenu item Selection Comments Boot Display Device
79. ed indicating that an unauthorized WAN card is installed Solution The WAN card is not supported on this computer Call Lenovo Customer Service Center to have it serviced Note Depending on your computer some models do not have a wireless WAN card 90 User Guide Bluetooth problems e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel by clicking Start gt Control Panel gt Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system send PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The f
80. ein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 117 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows and BitLocker are trademarks of the Microsoft group of companies Other company product and service names may be trademarks or service marks of others 118 User Guide ThinkPad Part Number Printed in China 1P P N
81. eless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve g g signal strength move your system closer to the wireless access point e Wireless status icon states wireless WAN Power to the WAN radio is off No association No signal Signal level 1 Signal level 2 Signal level 3 Note If you have trouble in making a connection try moving your computer closer to your wireless access point Enabling or disabling the wireless features To enable or disable the wireless features do one of the following e Press Fn F5 to bring up the wireless feature list such as wireless LAN and Bluetooth Select a feature to enable or disable it e Click the Access Connections wireless status icon in the Windows notification area Then click Power On Wireless Radio to enable the wireless features or click Power Off Wireless Radio to disable the wireless features Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration 3 Click
82. em You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your solid state drive or from a backup The Rescue and Recovery workspace enables you to locate files on your solid state drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local solid state drive a USB device or a network drive e Restore your solid state drive from a Rescue and Recovery backup If you have backed up your solid state drive using the Rescue and Recovery program you can restore the solid state drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your solid state drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your solid state drive to the factory default settings If you have multiple partitions on your solid state drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operatin
83. ent from a rescue medium or recovery media you might not have the rescue device an internal solid state drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first ensure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program For detailed information on how to temporarily or permanently change the startup device sequence see on page It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use 62 User Guide Chapter 6 Advanced configuration While it is important to protect files data and settings that are on the solid state drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system on page 63 e Installing device drivers on page 64 e ThinkPad Setup on page 66 e Using system management on page 79 Installing a new operating system If you install a new operating system in your computer you need to install the supplement files and ThinkPad device drivers for it at the same time The necessary files are located in the following directories of your solid s
84. er and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 85 for instructions on using the diagnostic programs The troubleshooting information or the diag
85. er for support Go to http www lenovo com support phone for the latest list of support phone numbers for your country or region 3 Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If the computer still does not start up call the Customer Support Center and a customer support specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole To locate the reset hole refer to Bottom view on page 5 The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on yo
86. ering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Understanding the power saving modes on page 28 Solid state drive problems Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data 98 User Guide Software problems Problem An application does not run correctly Solution Ensure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application program refe
87. error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode using Power Manager e Problem The computer enters sleep mode the sleep indicator turns on immediately after the power on self test Solution Ensure that Chapter 8 Troubleshooting computer problems 97 The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 11 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer fro
88. ers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Battery recycling information for the United States and Canada Bake Cris US amp Canada Only Appendix B WEEE and recycling statements 113 114 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 3443 3444 3446 3448 3460 3462 and 3463 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENER
89. escue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications To reinstall selected application programs do the following 1 Turn on your computer Go to the C SWTOOLS directory Open the APPS folder In it are several subfolders named for the various preinstalled applications Open the subfolder for the application you are reinstalling a A O N Double click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains informati
90. ess Enter to continue 10 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit The next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Chapter 4 Security 47 Changing or removing a hard disk password Follow steps 1 through 7 in Setting a hard disk password on page 47 typing your password to get access to To To the ThinkPad Setup program change or remove the user hard disk password do the following To change the hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be changed To remove the hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be removed change or remove the User Master hard disk passwords select User HDP or Master HDP Select Master HDP do the following To change the master hard disk passwor
91. et and register your computer through the preinstalled Lenovo Product Registration program The program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer e Go to http www lenovo com register and follow the instructions on the screen to register your computer Frequently asked questions Here are a few tips that will help you optimize the use of ThinkPad notebook To ensure that you receive the best performance from your computer browse the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions at http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen On the go and need to use battery power more effectively e To conserve power or to suspend operation without exiting applications or saving files see the explanation about Understanding the power saving modes on page 28 e To achieve the best balance between performance and power saving create and apply power plans by use of Power Manager Copyright Lenovo 2012 17 e f your computer will be turned off for an extended period of time follow the instructions in Disabling the built in battery on page 27 to disable the internal built in battery so as to prevent battery power from dra
92. f HDD with HD Detection Installing the Windows 7 update module package The Windows 7 update modules are in the following directory C SWTOOLS OSFIXES The name of each subfolder is the number of a fix module For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search Note The Web site address might change without notice If the homepage is not displayed search for it from the Microsoft top page To install a fix module run the EXE file in a subfolder and follow the instructions on the screen Installing device drivers Install necessary device drivers to use the corresponding hardware features 64 User Guide Installing the driver for the 4 in 1 media card reader To use the 4 in 1 media card reader you need to download and install the Ricoh Multi Card Reader Driver from the Lenovo Support Web site at http www lenovo com support Installing the driver for USB 3 0 If your computer supports USB 3 0 and you have reinstalled the operating system you need to download and install the USB 3 0 driver to use the USB 3 0 by doing the following 1 Go to http www lenovo com support Find your model and display the driver links 2 Select the USB 3 0 driver for the 32 bit or 64 bit operating system and extract it to your local solid state drive 3 Double click the Setup exe file in the C
93. fferent drive do the following 1 Turn off the computer 2 Turn on the computer then while the ThinkPad logo is displayed press F12 3 Select the device you want to start first Note To boot menu will be displayed when the system cannot boot from any devices or the operating system cannot be found Chapter 6 Advanced configuration 77 The following table lists the Startup menu items Notes e Default values are in boldface e In each submenu press the Enter key to show selectable options and select a desired option by using cursor key e Some items are displayed on the menu only if the computer supports the corresponding features Table 7 Startup menu items Boot Refer to Changing the startup sequence on page 77 UEFI Legacy Boot e Both Select system boot capability e UEFI Only e Both The system will boot e Legacy Only following UEFI Legacy Boot Priority setting UEFI Only The system will boot from the UEFI enabled operating system Legacy Only System will boot from any operating system other than the UEFI enabled operating system Note If you select UEFI Only the system cannot boot from the bootable devices which do not have UEFI enabled operating system UEFI Legacy Boot Priority e UEFI First Selects priority of boot option e Legacy First between UEFI and Legacy Boot Mode e Quick Screen during POST e Diagnostics e Quick The ThinkPad Logo screen Note You also can enter the is di
94. g system Attention If you restore the solid state drive from a Rescue and Recovery backup or restore the solid state drive to the factory default settings all files on the primary solid state drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your solid state drive to other media To start the Rescue and Recovery workspace do the following Chapter 5 Recovery overview 59 1 Ensure that the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 62 4 Do one of the following e To rescue files from your solid state drive or from a backup click Rescue files and follow the instructions on the screen e To restore your solid state drive from a Rescue and Recovery backup or to restore your solid state drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery wo
95. h feature with a single click To configure a Bluetooth device or manage connection settings use Bluetooth Devices in Control Panel 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers To send data to a Bluetooth enabled device do the following 1 Right click the data that you want to send 2 Select Send To gt Bluetooth Devices For details refer to the Windows help information system 32 User Guide Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can be degraded Checking the wireless connection status You can check your computer wireless connection status and wireless signal strength through the Access Connections gauge on the taskbar or through the Access Connections icon and wireless status icon on the taskbar Access Connections gauge The Access Connections gauge on the taskbar displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your wireless connection by opening the Access Connections program or by right clicking the Access Connections gauge on the taskbar and selecting View Status of Wireless Connection e Access Connections gauge states wireless LAN iti Power to the wireless radio is off or no signal ttl Power to the w
96. his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Ensure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Ensure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Mics Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB while the computer power is on otherwise you might damage your computer To avoid possible damage to attached de
97. hone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include power adapters printers scanners keyboards mic and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html Chapter 9 Getting support 103 Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html 104 User Guide Appendix A Regulatory i
98. htigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B 108 User Guide Korea Class B compliance statement Be I I Ha SSAIIAM OIE H8868 HAISEDA FE IAA ASE JS 5322 50 SE UHAN ASS UELUCH Japan VCCI Class B compliance statement CORB Q7ABHARHRECT CORB RERHTEATDSZ CeAWELTUNETM CORBPIVAYTFLEV AY FERTEL TE Rene SEBSEIEHRCTCEMHWET FUR SABC gt TELUMYRUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AANDEREAN 20A 4 ATOMBICNTSSMRE TM El SAAREMA JISC 61000 3 2 Ham Lenovo product service information for Taiwan BE Lenovo mR AAMT fay Bl Pes AB AR 1B BRS BB 2S al AIHERBERBERLH NED AAS 55 0800 666 975 Appendix A Regulatory information 109 110 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found
99. ice 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit The next time you open the ThinkPad Setup program you will be prompted to type your password to proceed Chapter 4 Security 49 Solid state drive security To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers To maximize security do the following 1 Set a power on password as well as a hard disk password for your internal solid state drive Refer to the procedures in Power on password on page 46 and Hard disk passwords on page 46 For security a longer password is recommended 2 To provide reliable security for UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Setting the security chip on page 50 3 If a solid state drive equipped with Encryption features is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption Refer to Using Windows BitLocker Drive Encryption on page 50 4 Before you dispose of sell or hand over your computer be sure to delete data stored on it Refer to
100. ick Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Set Resolution 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to ensure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps 7 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor Chapter 2 Using your computer 35 8 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 12 Clear the Show compatible hardware check box 13 Select Manufacturer and Model for your monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 14 After updating the driver click Close 15 Click OK Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Considerations for attaching an external monitor e When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the monitor INF file that is supplied
101. ield retype the password and press Enter Note You might want to note down your power on password in a safe place Otherwise if you forget it you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled 10 In the Setup Notice window that is displayed press Enter to continue 11 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 7 Enter your current password When the Enter New Password field is displayed type a new password in the field and then retype it to verify To remove the password follow steps 1 through 7 Type your current password When the Enter New Password field is displayed leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the solid state drive e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and applications on the solid state drive The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to the solid state drive in a system The administrator sets the
102. information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes your computer more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note Remote Program Load RPL cannot be used with your computer Chapter 6 Advanced configuration 79 Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can record information about the end users in your network 80 User Guide Chapter 7 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 81 e Making sure device drivers are current on page 82 e Taking care of your computer on page 82 General tips for preventing problems e Ifthe solid state drive gets too full the Windows operating system will sl
103. ining Concerned about security or need to securely dispose of data stored on your solid state drive e Study Chapter 4 Security on page 45 to find out how you can protect your computer from theft and unauthorized use e Use the Client Security Solution program or Password Manager program to protect the data stored on your computer e Before you dispose of the data on the solid state drive be sure to read Notice on deleting data from your solid state drive on page 55 Getting connected in different locations is a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of Access Connections e To learn more about using the wireless features of your computer refer to Wireless connections on page 29 e To travel more confidently be sure to check the tips in Traveling with your computer on page 43 e Press Fn F5 or use the wireless radio switch to enable or disable the wireless features Need to give presentations or attach an external monitor often e Use Fn F7 key combination to switch display output location e Ensure that you follow the procedure of Attaching an external monitor on page 34 e With the Extend desktop function you can display output on both the computer display and an external monitor You have been using your computer for some time already and it is getting slower e Follow the general ti
104. ion mode or is resuming normal operation H Battery status indicator e Green The battery charge level is 20 or more e Orange The battery charge level is between 5 and 20 e Fast blinking orange The battery charge level is 5 or less or the battery is charging e Slow blinking orange The battery is being charged When the charge level reaches 20 the blinking color changes to green e Slow blinking green The battery charge level is between 20 and 80 and charging is continuing When the battery charge level reaches 80 the battery status indicator stops blinking but the charging might continue until the battery is 100 charged e Quick blinking orange An error has occurred with the battery e Off The battery is detached or the computer is powered off Note If the computer is operating on battery power the battery status indicator does not work while the computer is turned off or is in sleep mode or hibernation mode Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and the Microsoft Certificate of Authenticity COA label Machine type and model label The machine type and model label identifies your computer If you contact Lenovo for help the machine type and model number will help support technicians to identify your computer and provide the highest level of service You can find the machine type an
105. ions Utility Use the ThinkVantage Communications Utility program to configure settings for the integrated camera and audio devices Fingerprint Software If your system comes with a fingerprint reader the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access Chapter 1 Product overview 13 Lenovo Solutions Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as e Lenovo Solution Center e Power Manager e Rescue and Recovery e System Update Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Mobile Broadband Connect The Mobile Broadband Connect program enables your computer to connect to the mobile broadband 3G network through a supported wireless WAN card Password Manager The Password Manager program automatically captures and fills
106. ireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point ttl Power to the wireless radio is on The signal strength of the wireless connection is marginal it il Power to the wireless radio is on The signal strength of the wireless connection is excellent e Access Connections gauge states wireless WAN mi signal at J Signal level 1 all Signal level 2 etl Signal level 3 Access Connections icon and wireless status icon The Access Connections icon displays general connection status The wireless status icon displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your wireless connection either by opening the Access Connections program or by double clicking the Access Connections wireless status icon on the taskbar e Access Connections icon states a No location profile is active or none exists oe i Current location profile is disconnected Current location profile is connected e Wireless status icon states wireless LAN Power to the wireless radio is off Chapter 2 Using your computer 33 bil Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wir
107. l icons 2 Click Keyboard Chapter 8 Troubleshooting computer problems 91 3 Select the Hardware tab In the Device Properties pane ensure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Ensure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor audio devices and the optical drive Computer screen problems e Problem The screen is blank Solution Do the following Press Fn F7 to bring up the image If you are using the ac power adapter or using the battery and the battery status indicator is on is green press Fn F9 to make the screen brighter Ifthe sleep status indicator is on is green press Fn to resume from the sleep mode If the problem persists follow the solution for the problem below e Problem The screen is unreadable or distorted Solution Ensure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click on the desktop and click Personalize Click Disp
108. lay at the left Select Change display settings Check whether the screen resolution is correctly set Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information window ona RK W DY Note The device driver name depends on the video chip that has been installed on your computer 7 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen 8 Click the Monitor tab Check whether the color quality is correctly set and ensure that the other information also is correct 9 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer 92 User Guide Solution Press and hold the power button for four seconds or more to tu
109. llowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limit but the problem persists try a different cable You are using the correct device driver 1 Click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen Chapter 8 Troubleshooting computer problems 89 The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port also is configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the above solution for the procedure to ensure that the correct device driver is install
110. ly might cause unexpected results e In each submenu press the Enter key to show selectable options and select a desired option by using cursor key or type desired values from the keyboard directly e Some items are displayed on the menu only if the computer supports the corresponding features 72 User Guide Table 6 Security menu items Menu item Submenu item Selection Comments Password Hardware Password e Disabled Managing your power on Manager e Enabled password supervisor password and your hard disk passwords by the management server Supervisor Password e Disabled See Supervisor password e Enabled on page 48 Lock UEFI BIOS Settings e Disabled Enable or disable the A function that protects items Enable in ThinkPad Setup program from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in ThinkPad Setup Password at unattended e Disabled If you select and enable boot e Enabled Password at unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation state If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at restart e Disabled If you
111. m the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press Fn F7 to bring up the computer display e Problem The computer does not return from sleep mode or the sleep indicator stays on and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the sleep indicator If the sleep indicator is on your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the sleep indicator is off your computer is in hibernation mode or power off state Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 5 e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from ent
112. n off the computer and allow it to cool to room temperature If it still cannot be charged call Lenovo Customer Service to have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the ac power indicator does not light up Solution Do the following 1 Ensure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see the Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter 3 Reconnect the ac power adapter then turn on the computer 96 User Guide 4 If the power adapter icon still is not displayed on the taskbar and the ac power indicator does not light up have the ac power adapter and your computer serviced Note To display the power adapter power plug icon click Show hidden icons on the taskbar Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power button Refer to System status indicators on page 6 The power button is illuminated whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connec
113. n window is dimmed it indicates that you need to install the application manually To install the application manually double click the application icon Then follow the instructions on the screen When the installation process completes the application icon will be activated Table 1 Programs in the Lenovo ThinkVantage Tools program Communications Utility Lenovo Solution Center Mobile Broadband Connect Note Depending on your computer model some of the programs might not be available e Accessing programs from Control Panel Click Start gt Control Panel Depending on the application you want to access click the corresponding section and then click the corresponding green text Note If you do not find the application you need in Control Panel open the Lenovo ThinkVantage Tools application navigation window and double click the dimmed icon to install the application you need Then follow the instructions on the screen When the installation process completes the application icon will be activated and you can find the application in Control Panel The programs and the corresponding sections and green texts in Control Panel are listed in the following table 12 User Guide Table 2 Programs in Control Panel Program Control Panel section Green text in Control Panel Access Connections Network and Internet Lenovo Internet Connection Communications Utility Hardware and Sound Lenovo Web Conferencing Fingerprint Software
114. nal fingerprint reader is used Internal Only Security Mode Normal If fingerprint authentication High fails you can still start the computer by entering a password If you have selected Normal enter a power on password or a supervisor password if you have selected High enter a supervisor password Password Authentication Disabled Enable or disable password Enabled authentication If high security mode is selected this item is displayed Reset Fingerprint Data This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state e g Power on security LEDs etc As a result any power on security features previously enabled will not be able to work until they are 74 User Guide Table 6 Security menu items continued Security Chip UEFI BIOS Update Option Security Chip Security Reporting Options Clear Security Chip Intel TXT Feature Physical Presence for Provisioning Physical Presence for Clear Flash BIOS Updating by End Users Secure RollBack Prevention e Active e Inactive e Disabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Comments re enabled in the fingerprint software If you select Active the security chip is functional If you select Inactive the Security Chip option is displayed but is not functional If you select Disable the security chip is hidden
115. nd 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Appendix A Regulatory information 107 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagneti
116. nd have the computer serviced Message This system does not support batteries that are not genuine Lenovo made or authorized The system will continue to boot but may not charge unauthorized batteries Chapter 8 Troubleshooting computer problems 87 Solution The Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Errors without messages e Problem My screen keeps blanking when do not want it to Solution You can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Ensure that The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing Home
117. nded metal object This action reduces any static electricity from your body The static electricity could damage the device e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or solid state drive Chapter 7 Preventing problems 83 Register your computer e Register your ThinkPad computer with Lenovo at http www lenovo com register This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 oO ON DOA FW PY Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the spo
118. nformation Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Your Bluetooth card is compliant with Bluetooth Specification 4 0 as defined by the Bluetooth Special Interest Group SIG It supports the following profiles Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable Replacement Profile HCRP Headset Profile HSP Hands Free Profile HFP Human Interface Device Profile HID Message Access Profile MAP Object Exchange Protocol OBEX Object Push Profile OPP Personal Area Networking Profile PAN Phone Book Access Profile PBAP Service Discovery Protocol SDP Synchronization
119. nge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 2 Apply some isopropyl rubbing alcohol to a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Ensure that no liquid drips onto or between the keys Allow to dry To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopro
120. nge the items you wish to change by pressing the following keys e F6 or The combination of Shift and Change to a higher value e F5 or Change to a lower value If the item has a submenu you can display it by pressing Enter 4 Press Esc to exit from the submenu 5 If you are ona nested submenu press Esc repeatedly until you reach the ThinkPad Setup program main menu Note If you need to restore the settings to their original state as of the time of purchase press F9 to load the default settings You also can select an option on the Restart submenu to load the default settings or discard the changes 6 Select Restart Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Main menu The Main menu is the first interface you see after you enter ThinkPad Setup It displays the following configuration of your computer e UEFI BIOS Version e UEFI BIOS Date Year Month Day e Embedded Controller Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type 66 User Guide e CPU Speed e Installed memory e UUID Config menu If you need to change the configuration of your computer select Config from the ThinkPad Setup program main menu The following table shows the contents of the Config menu Notes e Default values are in boldface The default settings are already optimized for you If you consider changing
121. nostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service 102 User Guide e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo
122. ntication e If your hands are too dry apply lotion to them Notice on deleting data from your solid state drive As computers spread into every corner of life they process more and more information The data on your computer some of which is sensitive is stored on the solid state drive Before you dispose of sell or hand over your computer be sure to delete data stored on it Handing your computer over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements You are advised to check the terms and conditions of those license agreements There are methods that seem to delete the data e Move the data to the recycle bin and then empty the recycle bin e Use the Delete option e Format your solid state drive using the software for initializing it e Set the solid state drive back to the factory default settings using the recovery program provided by Lenovo These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that this data can be retrieved and used for unexpected purposes To prevent leakage of data it becomes very important
123. o clear the error enter the ThinkPad Setup Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The Ethernet PCI Express Mini Card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Power off and remove all but the reader that you set up within your main operating system Solution Power off and remove all but the reader that you set up within your main operating system Message 2100 Initialization error on HDDO Main hard disk drive Solution The hard disk is not working Have the hard disk serviced Message 2110 Read error on HDDO Main hard disk drive Solution The hard disk is not working Have the hard disk serviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced Message Fan error Solution Cooling fan has failed Have the computer serviced Message Thermal sensing error Solution The thermal sensor has problem Shut down the computer immediately a
124. ollowing are the most common problems with keyboards and other pointing devices UltraNav pointing device problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or touch pad does not work Solution Ensure that the TrackPoint pointing device or touch pad is enabled in the UltraNav Device Setting window Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Ensure that you have seated the connectors correctly If the problem persists ensure that the correct device driver is installed 1 Click Start gt Control Panel Change the view of Control Panel from Category to Large icons or Smal
125. om a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Installing a flash media card Attention Before you start installing a flash media card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To install a flash media card do the following 1 Locate the appropriate type of slot for your card See Locating computer controls connectors and indicators on page 1 2 Ensure that the metal contacts are facing downward and pointing toward the card slot 3 Press the card firmly into the card slot If the plug and play feature is not enabled for the installed flash media card do the following to enable the feature 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing a flash media card Attention Before removing a flash media card stop the card first Otherwise data on the card might be corrupted or lost To remove a card do the following 1 Click the triangular icon on the taskbar to show hidden icons Then right click the Safely
126. om outlets 2 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlets 4 Remove all cables from devices 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Liquid crystal display LCD notice CAUTION The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the Liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Copyright Lenovo 2012 xi Excessive use of headphones or earphones for a long period of time at high volume c
127. omputer log on to the system and enter the ThinkPad Setup by swiping your finger over the reader without typing a password Thus fingerprint authentication can replace passwords and enable simple and secure user access For more advanced security Client Security Solution can be installed The software is compatible with a variety of user authentication mechanisms such as those involving fingerprint authentication This fingerprint reader can work with the software Note Client Security Solution is not preinstalled on your system To download Client Security Solution go to http www lenovo com support Chapter 4 Security 51 Enrolling your fingerprint 1 Turn on your computer 2 To start Lenovo Fingerprint software refer to Fingerprint Software on page 13 3 Follow the instructions on the screen to enroll your fingerprint For details refer to the Help for the program LED behavior of the fingerprint reader Table 4 LED behavior of fingerprint reader Indicator Description Steady green The fingerprint reader is ready to swipe Blinking green once The fingerprint is being authenticated or has been authenticated Blinking green The fingerprint reader is ready to swipe in power on authentication state Blinking amber The fingerprint could not be authenticated Steady amber for 15 seconds The power on authentication feature is disabled after three bad fingerprint swipes Swiping your finger over the reader
128. omputer to a Lenovo authorized servicer or a marketing representative to have the solid state drive replaced Proof of purchase is required and a fee will be charged for parts and service Setting the fingerprint reader If you want to change the settings of the fingerprint reader follow the procedure below The fingerprint submenu under the Security menu of the ThinkPad Setup offers the following choices e Predesktop Authentication Enables or disables fingerprint authentication before the operating system is loaded e Reader Priority Defines the priority for fingerprint readers if an external fingerprint reader is attached e Security Mode Specifies the settings of the security mode e Password Authentication Enables or disables password authentication Note This item appears if High security mode is selected e Reset Fingerprint Data By choosing this item you erase all of the fingerprint data stored in either the internal or external fingerprint reader To set an item in the fingerprint submenu 1 Print these instructions To configure the fingerprint reader you must turn your computer off and then on again Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup opens Using the cursor keys move to Security and press Enter The Security menu opens Using the cursor keys move to Fingerprint and press Enter Th
129. on e Ifthe solid state drive has a hard disk password it is unlocked automatically when you resume operation Note If a Windows password has been set you will be prompted to enter it Typing passwords C If this icon is displayed type a power on password or a supervisor password maS f this icon is displayed type a user hard disk password If you want to type a master hard disk password do the following 1 1 Press F1 The icon changes to this HAA Copyright Lenovo 2012 45 2 Type the master hard disk password O Note To return to the icon Ba press F1 again A rl If this icon is displayed type a supervisor password Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password In the Enter New Password field type a desired password and press Enter oO AN DOO FW DY In the Confirm New Password f
130. on Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Copyright Lenovo 2012 63 Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing the Windows 7 operating system Before you start print these instructions To install the Windows 7 operating system and its related software on your computer do the following 1 Start ThinkPad Setup 2 Select Startup 3 Select UEFI Legacy Boot 4 Do one of the following e If you want to install the Windows 7 32 bit operating system select Legacy Only or Both e If you want to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e If you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press F10 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer Restore C SWTOOLS from the backup copy you made before starting the installation Install the Intel Chipset Support for Windows 2000 XP Vista 7 To do this run Setup exe in C SWTOOLS DRIVERS INTELINF infinst_autol 9 Install device drivers See Installing other drivers and software on page 66 oO N OQ a Installing the registry patches for Windows 7 Go to http www lenovo com support and install the following registry patches e Registry patch enabling Wake Up on LAN from Standby for Energy Star e Fix for Issue o
131. on Lenovo s Internet site at http www lenovo com social_responsibility us en EU WEEE statements EU Only The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as ind
132. on on how to reinstall that device driver e If the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program Chapter 5 Recovery overview 61 when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e Inthe subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 82 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 60 e Use recovery media if all other methods of recovery have failed and you need to restore the solid state drive to the factory default settings See Creating and using recovery media on page 57 Note If you are unable to access the Rescue and Recovery workspace or the Windows environm
133. or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 41 and practice active sitting to avoid discomfort associated with your working posture
134. ou want to replace it with a new one ask for a repair service provided by Lenovo If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte des
135. our computer is turned off you need to connect the computer to an ac power supply and change the Always On USB settings in ThinkPad Setup and the Power Manager program E Wireless radio switch Use this switch to quickly turn on or turn off all wireless connections Bottom view Figure 4 ThinkPad X1 2nd Generation bottom view Emergency reset hole H Built in stereo speakers Fa Emergency reset hole If your computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter and reset the computer by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the computer H Built in stereo speakers For details refer to Volume and mute buttons on page 21 Chapter 1 Product overview 5 Rear view Figure 5 ThinkPad X1 2nd Generation rear view SIM card slot If your computer has a wireless WAN feature it might require a Subscriber Identification Module SIM card to establish wireless WAN connections Depending on the country of delivery the SIM card might be already installed in the SIM card slot Status indicators The status indicators show the current status of your computer System status indicators Your computer has system status indicators The following shows the location and the meaning of each indicator Speaker mute indicator When the indicator is on in red the speaker mute mode is enabled 6 User Guide H Micro
136. ow down and might produce errors Check the capacity of your solid state drive from time to time by clicking Start gt Computer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your solid state to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for application program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 57 e Update device drivers and UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues
137. p www lenovo com healthycomputing Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program click Start gt Control Panel gt Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software application interfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF do
138. phone mute indicator When the indicator is on in red the microphone mute mode is enabled Ei Wireless LAN WAN Bluetooth status indicator e Green The wireless LAN WAN Bluetooth feature is on e Off Wireless network devices are disabled or the wireless radio is turned off Ey Device access status indicator When the indicator is on the small form factor solid state drive is reading or writing data H Power on status indicator The power button stays lit whenever the computer is on blinks when the computer is in sleep mode and is off when the computer is turned off i Caps Lock indicator When the indicator is on the Caps Lock mode is enabled You can type all alphabetic characters A Z in upper case without pressing the Shift key Power status indicators The computer has status indicators that show the power mode sleep hibernation or normal ac power status and battery status The following shows the locations and the meaning of the indicators The following figure shows the locations of the ac power status indicator The meaning of the indicator is as follows e Green The ac power adapter is connected e Off The ac power adapter is not connected The following figure shows the locations of the sleep mode status indicator and the battery status indicator Chapter 1 Product overview 7 Sleep status indicator e Green The computer is in sleep mode e Blinking green The computer is entering sleep or hibernat
139. ps for preventing problems introduced in General tips for preventing problems on page 81 e You can diagnose problems yourself by following the instructions in Diagnosing problems on page 85 e Also Recovery tool is provided on your computer solid state drive For more information see Chapter 5 Recovery overview on page 57 Print the following sections and keep them with your computer in case you are unable to access this online help when necessary e Installing a new operating system on page 63 e Computer stops responding on page 85 e Power problems on page 97 Special keys and buttons Your computer has several special keys and buttons to help you work more easily and effectively Black button The black button helps you in many situations when your computer is working either normally or not When your computer is working normally press the black button to launch the SimpleTap program 18 User Guide You also can use the black button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace which runs independently of the Windows operating system and is hidden from it In this situation you might need to do the following e Get the current system information e Rescue a file from your Windows environment or restore back up files if you have made backups by use of the Rescue and Recovery program e Configure your computer or start the ThinkPad Setup
140. pyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it 84 User Guide Chapter 8 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer e Diagnosing problems on page 85 e Troubleshooting on page 85 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Note The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system It also can be downloaded from http www lenovo com diagnose When you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the solid state drive to the factory default state For more information see Creating and using recovery media on page 57 To run the Lenovo Solution Center program see Accessing ThinkVantage programs on page 12 For additional information refer to the
141. r to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help USB problems Problem A device connected to the USB connector does not work Solution Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manger window click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 85 and run a diagnostic test of the USB connector Chapter 8 Troubleshooting computer problems 99 100 User Guide Chapter 9 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 101 e Getting help and service on page 101 e Purchasing additional services on page 104 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 17 Downloading system
142. rint reader refer to Using a fingerprint reader on page 51 Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems e Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours call Lenovo Customer Service Center to have it serviced e Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack e Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still short call Lenovo Customer Service Center to have it serviced e Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again e Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot Tur
143. rkspace click Help Notes 1 After restoring your solid state drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 61 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your solid state drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium on different operating systems To create a rescue medium do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Medi
144. rn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press Fn F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to ensure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Ensure that the monitor type and other information is correct If necessary upd
145. rovides instructions on how to create recovery media Copyright Lenovo 2012 57 Note You can create recovery media using discs or external USB storage devices To create recovery media click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media You can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the solid state drive will be deleted and replaced by the factory default settings To use recovery media do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devi
146. s Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience 42 User Guide Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web htt
147. s Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office Ethernet connections Your computer might come with the Lenovo USB 2 0 Ethernet Adapter which enables you to do a 10 100 Mbps connection You can connect your computer to a network using the adapter For example you can establish a broadband connection such as DSL or CATV To connect to a network through Ethernet you can use the Access Connections program Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only Depending on the frequency used for data transmission the area covered or the type of the device used for data transfer the following categories of wireless networks might be available to you Wireless LAN A wireless LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this network Chapter 2 Using your computer 29 Wireless WAN A wireless WAN covers a broader geographic area Cellular networks are used for data transmission and access is provided by a wireless service carrier Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal area network Bluetooth
148. s Enter to continue d A window for typing the new master hard disk password opens Type your new password in the Enter New Password field Press Enter e In the Confirm New Password field retype the password you just entered to verify it Press Enter e If you select User only do the following a When a window for typing the new password opens type your new password in the Enter New Password field Press Enter Notes You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the solid state drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the solid state drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot get access to the drive b In the Confirm New Password field retype the password you just entered to verify it Press Enter Attention You might want to note down your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords or recover data from the solid state drive You must take your computer to a Lenovo reseller or a marketing representative to have the solid state drive replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed pr
149. s on a conventional mouse The TrackPoint center button called the scroll bar enables you to scroll Web pages or documents in any direction with no need to use the graphic scroll bars on the side of the window If you are not familiar with the TrackPoint these instructions will help you get started 1 Place your hands in the typing position and press gently with either index finger on the pointing stick in the direction in which you want the pointer to move To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move it sideways Note The pointer might drift This is not a defect Stop using the TrackPoint pointing device for a few seconds then the pointer will stop moving 2 To select and drag as required by your software press the left or right click button with either thumb and move the TrackPoint pointing stick By enabling Press to Select you can make the TrackPoint pointing stick function the same as the left or right click button Customizing the TrackPoint pointing device You can customize the TrackPoint pointing device and its buttons as follows e Switch the functions of the left and right buttons e Change the sensitivity of the TrackPoint e Enable the Press to Select function e Enable the Magnifying Glass function e Enable the TrackPoint scrolling function e Enable the TrackPoint Scrolling Tips To customize the TrackPoint Click
150. schen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berec
151. se the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e Store your external hard disk drive in the appropriate containers or packaging when they are not being used e Before you install a memory card such as an SD card SDHC card SDXC card and a MultiMediaCard touch a metal table or a grou
152. ses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan G BE FE tib as EJ Mic 112 User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to custom
153. setting again Startup menu You might need to change the startup sequence of your computer To do so select Startup from the ThinkPad Setup main menu Attention e After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation If you specify a wrong device your data and programs might be erased or overwritten e If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence Changing the startup sequence To change the startup sequence do the following 1 Select Boot then press Enter The default boot list is displayed showing the order in which devices will be started up even devices that are not attached to or installed on your computer are listed e Use the Boot submenu to specify the startup sequence that runs when you turn on the power 2 Set the startup order by sing the following keys e Use cursor keys to select a device e Use F6 or the combination of Shift and to move the device up to a higher priority e Use F5 or to move the device down to a lower priority e Use the combination of Shift and to exclude or include a device 3 Press F10 to save the changes and restart the system To change the startup sequence temporarily so that the system starts up from a di
154. setting enables the use of all basic and extended functions with the TrackPoint pointing device while limiting the use of the touch pad to scrolling tap zones and slow motion pointer functions Set the touch pad as the main pointing device and the TrackPoint pointing device for the extended functions only This setting enables the use of all basic and extended functions with the touch pad while limiting the use of the TrackPoint pointing device to scrolling and Magnifying Glass functions Set the TrackPoint pointing device as the main pointing device and disable the touch pad Set the touch pad as the main pointing device and disable the TrackPoint pointing device Changing the UltraNav pointing device settings To change your UltraNav pointing device settings click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav Then change the settings as you desired 22 User Guide Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick jon the keyboard and three click buttons at the bottom of the keyboard To move the pointer J on the screen you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick The functions of the left EJ and right Ef click buttons correspond to those of the left and right mouse button
155. size and the physical environment The battery status indicator will let you know that the battery is charging and will also notify you when the battery is fully charged Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Disabling the built in battery You need to disable the built in battery in the following situations e Your computer will be turned off for an extended period of time e Your SIM card needs to be replaced To disable the built in battery do the following 1 Turn off your computer and disconnect the ac power adapter and all cables from the computer Turn on your computer Press F1 to enter ThinkPad Setup when the ThinkPad logo appears Select Config gt Power The submenu is displayed Select Disable Built in Battery a A O N Click Yes in the Setup Warning window Wait for a few minutes till the inside of the computer cools Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted that is use the battery until the battery status indicator starts blinking orange e Recharge the battery completely before using it The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in e Always use power management features such as power modes screen blank sleep and hibernation Managing the battery
156. sked questions Special keys and buttons Function key combinations Volume and mute buttons Windows key i Using the UltraNav pointing device Using the TrackPoint pointing device Using the touch pad Disabling the UltraNav pointing devies And using an external mouse Adding the UltraNav icon to the Windows notification area Power management dh Checking the battery status Using the ac power adapter Charging the battery Disabling the built in battery Maximizing the battery life Managing the battery power Understanding the power saving modes Copyright Lenovo 2012 oo oo oo oo AUO a a J A Onn OO NNNMNN ABABA BWONDN 00o0NN N 25 25 26 26 26 27 27 27 27 28 Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings Connecting a Peder or an external monitor Using dual dee Using audio features Using the integrated camera Using a flash media card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort Accessibility internation Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords Passwords and sleep de Typing passwords Power on password Hard disk passwords Supervisor password Solid state drive security Setting the security chip Using a fingerprint reader
157. splayed Diagnostic mode by pressing Esc e Diagnostics Test messages are during POST displayed Option Key Display e Disabled If you select Disabled the message e Enabled To interrupt normal startup press the Enter key message is not displayed during the POST Boot Device List F12 Option e Disabled If you select Enabled the F12 key e Enabled is recognized and the Boot Menu window is displayed Boot Order Lock e Disabled If you select Enabled the boot e Enabled priority is locked for your future use Restart menu If you need to close the ThinkPad Setup program and restart the system select Restart from the ThinkPad Setup program main menu The following submenu is displayed e Exit Saving Changes Restart the system after saving the changes 78 User Guide e Exit Discarding Changes Restart the system without saving the changes e Load Setup Defaults Load the default setting that was in effect at the time of purchase e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your computer The UEFI BIOS translates the instructions from other software layers Your computer system board has a module called EEPROM also referred to as flash memory You can update the UEFI BIOS and the ThinkPad Setup program by starting your compu
158. sponding Spills on the keyboard Error messages Errors without messages Beep errors 3 Memory module aroem Networking problems Problems with the keyboard and other pointing devices Problems with the display and raultimeais devices Sees Fingerprint reader beme Battery and power problems Solid state drive problems Software problems USB problems Chapter 9 Getting support ii User Guide 63 64 64 65 65 65 66 66 66 67 72 72 77 78 79 79 79 81 81 82 82 84 85 85 85 85 86 86 88 89 89 89 91 92 96 96 98 99 99 101 Before you contact Lenovo 101 Getting help and service 101 Using diagnostic programs 102 Lenovo Support Website 102 Calling Lenovo ee Gas a 102 Finding ThinkPad Spline edie Gee oe A Se 203 Purchasing additional services 104 Appendix A ape information 105 Wireless related aon wet gt 105 Location of the UltraConnect wireless antennas ee he ax rats LOG Locating wireless rigalati notices 107 Export classification notice 107 Electronic emission notices 107 Federal Communications Commission Declaration of Conformity 107 Industry Canada Class B emission an statement 107 European Union Connan to he Electromagnetic Compatibility Directive 108 German Class B compliance statement 108 Kore
159. stem then by selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that an application program does not run correctly select Disabled and reset the setting If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Intel VT d is Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Note This submenu is not supported in models with an AMD CPU Enable or disable the UEFI BIOS interface to activate the Intel AT module which is an optional Anti Theft service from Intel Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again This option is displayed only when the anti theft function is activated The Intel anti theft suspend screen will be displayed at next boot to enter the suspend mode Table 6 Security menu items continued Menu item Submenu item Selection Comments Computrace Module e Disabled Enables or disables the Activation e Enabled UEFI BIOS interface to activate the computrace e Permanently Disabled module Computrace is an optional monitoring service from Absolute Software Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this
160. structions Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password A window opens prompting you to enter a new password Depending on your needs do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field Press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter Attention You might want to note down your password and keep it in a safe place If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and serv
161. t Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program on different operating systems To perform a recovery operation using the Rescue and Recovery program do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 59 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your solid state drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating syst
162. t be at least 10 C 50 F e Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the solid state drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Chapter 1 Product overview 11 ThinkVantage programs Your computer is preinstalled with ThinkVantage programs to help you work more easily and securely Note To learn more about ThinkVantage programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing ThinkVantage programs On the Windows 7 operating system you can access ThinkVantage programs from the Lenovo ThinkVantage Tools program or from Control Panel e Accessing programs from the Lenovo ThinkVantage Tools program Click Start gt All Programs gt Lenovo ThinkVantage Tools Double click a program icon to access the application Note If a program icon in the Lenovo ThinkVantage Tools application navigatio
163. t displayed To set an item on the Security Chip submenu do the following 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Using the cursor keys move to Security The Security menu opens Using the cursor keys move to Security Chip and press Enter The Security Chip submenu opens Using the cursor keys move to an item you want to set When the item is highlighted press Enter Set other items that you want to set Press F10 to save changes and exit O O AN DOA KW PD Press Enter in the Setup Confirmation window to confirm the exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note If your computer is a Windows 7 model Client Security Solution is not preinstalled on your system To configure the security chip you need to download the latest version of Client Security Solution from the Lenovo Web site To download Client Security Solution go to http www lenovo com support Then follow the instructions on the screen Using a fingerprint reader Depending on the options you ordered your computer may have an integrated fingerprint reader By enrolling your fingerprint and associating it with a power on password a hard disk password or both passwords beforehand you can start the c
164. t moving your fingers from a typing position E Volume control buttons The volume control buttons enable you to quickly adjust the sound volume mute the speakers or mute the microphones of your computer 2 User Guide Right side view g Hee Figure 2 ThinkPad X1 2nd Generation right side view 4 in 1 media card reader slot E Combo audio jack E Mini DisplayPort connector EJ USB 3 0 connector 4 in 1 media card reader slot The 4 in 1 media card reader supports the following cards e Secure Digital SD card e Secure Digital High Capacity SDHC card e Secure Digital eXtended Capacity SDXC card e MultiMediaCard MMC For details refer to the instructions in Using a flash media card on page 39 Note Your computer does not support the Content Protection for Recordable Media CPRM feature for SD cards H Combo audio jack To listen to the sound from your computer connect a headphone or a headset that has a 3 5 mm 4 pole plug to the combo audio jack Notes e If you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the computer will be enabled instead e The combo audio jack does not support a conventional microphone EJ Mini DisplayPort connector Use the Mini DisplayPort connector to connect your computer to a
165. t the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and ensure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet If your computer does not run on battery power do the following 1 If the battery runs out of power attach ac power adapter to recharge the battery 2 If the battery is charged but the computer does not run call Lenovo Customer Service Center to have it serviced A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for four seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 5 Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the
166. tate drive e The supplement files for the operating system supported are in the C SWTOOLS OSFIXES directory e The device drivers for the operating system supported are in the C SWTOOLS DRIVERS directory e The preloaded software applications are in the C SWTOOLS APPS directory Notes e The process of installing the new operating system deletes all the data on your solid state drive including backups or images that were stored in a hidden folder by use of the Rescue and Recovery program e If you cannot find the supplement files the device drivers and application software you need on your solid state drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers Before you begin Before you install the operating system do the following e Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation e Print the instructions you will use Note If you want to start Windows Recovery Environment WinRE using the 64 bit version of the Microsoft Windows Installation DVD you should not change the initial UEFI Legacy Boot setting in ThinkPad Setup The UEFI Legacy Boot setting must be the same as it was when the Windows operating system image was installed Otherwise you will see an error For the country or region code required in the installation use one of the following Country or regi
167. tatement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained her
168. ter with a flash update optical disc or flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting solid state drive and installing software Once the computer is configured and operational you can manage it by use of software and manageability features already integrated into the client system and the network System management Read this topic to learn more about features of system management Desktop Management Interface The system BIOS UEFI BIOS of your computer supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with
169. th the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference a
170. that you take responsibility for deleting all the data from the solid state drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the solid state drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose For disposing of data on the solid state drive Lenovo provides the Secure Data Disposal tool To download the tool go to http Awww lenovo com support Note Running either application will take a couple of hours If a solid state drive equipped with encryption features is supported and installed in your computer you can logically dispose of all the data on the drive in a very short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be Chapter 4 Security 55 decrypted without the old key This feature is enabled by ThinkPad Setup Menu Extension Utility and is available as a menu item in ThinkPad Setup Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes
171. the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Click the machine type of your computer 3 Locate the desired drivers and click its latest edition 4 Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system
172. the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Copyright Lenovo 2012 vii Plugs and outlets Mroancen If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet T
173. tional keyboard e Fn K Have the same function as the ScrLK key on the conventional keyboard e Fn P Have the same function as the Pause key on the conventional keyboard e Fn S Have the same function as the SysRq key on the conventional keyboard 20 User Guide Volume and mute buttons You can adjust the sound level of the built in speakers by using the following three buttons u B Speaker mute button H Volume control button EJ Microphone mute button If you mute the sound and then turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press the plus or minus button Setting the volume To open the window for adjusting the output volume or the recording volume do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Sound The Sound window opens 2 Click the Playback tab or Recording tab and then click a device which you want to customize 3 Click the Properties button 4 Click the Levels tab and then change the volume by moving the slider You also can get access to the desktop volume control by using the volume icon on the taskbar at the lower right of the screen For details about controlling volume refer to your Windows help information system Setting the microphone mute button By default you can toggle all of your recording devices between the mute state and the un mute state by pressing the microphone mute button If you w
174. ty carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case ensure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and b
175. updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information Copyright Lenovo 2012 101 about where to go for additional information about Lenovo and our products what to do if you experience a problem with your comput
176. ur computer Error messages Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area 86 User Guide Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replaced and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turned off because the battery is low Connect the ac adapter to the computer and charge the battery Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again T
177. ures by using Fn F5 the following device drivers must be installed on your computer beforehand Power Management driver OnScreen Display Utility Wireless device drivers For information on the wireless features refer to Wireless connections on page 29 Launching the camera and audio settings e Fn F6 Press Fn F6 to open the Communications settings window From this window you can take a picture change the camera and audio settings and launch the Communications Utility program Adjusting the brightness level of the computer display e Fn F8 The computer display becomes dimmer e Fn F9 The computer display becomes brighter This function key combination changes the brightness level temporarily To change the default brightness level modify the settings of the Power Option in Control Panel or use Power Manager Multimedia control e Fn F10 Previous track scene e Fn F11 Play or pause e Fn F12 Next track scene Other functions e Fn Spacebar This combination is used to control the keyboard backlight There are three states for the keyboard backlight On Low On High and Off Press Fn Spacebar once to turn on the keyboard backlight in low brightness level To adjust the backlight to a high brightness level press the key combination again Pressing the key combination for a third time turns off the keyboard backlight e Fn F3 Lock your computer e Fn B Have the same function as the Break key on the conven
178. ustrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Copyright Lenovo 2012 111 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If y
179. ut the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get
180. vices wait at least five seconds after the computer is shut down to disconnect external devices viii User Guide Notice for lithium coin cell battery Mroancer Danger of explosion if battery is incorrectly replaced Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Notice for built in rechargeable batteries bancer Do not attempt to replace the internal rechargeable lithium batteries Contact Lenovo Support for factory replacement Copyright Lenovo 2012 ix Heat and product ventilation Banden Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When
181. will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support p
182. wing output on the external monitor the computer monitor and both monitors Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Notes e Do not change the display output location while a moving picture is being drawn for example while playing a movie or a game or viewing a business presentation Close the application before changing the display output location or change the display mode before you open an MPEG file to play e If you are attaching an external monitor that supports only VGA mode 640x480 resolution do not view output on both the computer display and the external monitor Doing so would cause the external monitor screen to be scrambled and the output not to be displayed in addition it could cause damage to the screen Use the external monitor only e lf the external TFT monitor you connect has an analog interface flickers or ripples might appear on some displays such as the shutdown screen of the Windows operating system This is caused by the external TFT monitor and cannot be fixed by adjusting the external TFT monitor or the computer side settings Setting the external monitor type To set your external monitor type do the following 1 Connect the external monitor to the Mini DisplayPort connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and cl
183. with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software 56 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions provided by Lenovo e Creating and using recovery media on page 57 e Performing backup and recovery operations on page 58 e Using the Rescue and Recovery workspace on page 59 e Creating and using a rescue medium on page 60 e Reinstalling preinstalled applications and device drivers on page 61 e Solving recovery problems on page 62 Notes 1 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system 2 The product on the recovery media might be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files
184. you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer x Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the

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