Partner Tech EM-220
Contents
1. 1 GETTING STARTED This chapter describes the procedures from unpacking the EM 220 to powering it on The following topics are described Unpacking the machine on page 1 Checking the package contents on page 2 Identifying components on page 3 Installing the battery pack on page 8 Charging the battery pack on page 9 Powering on on page 10 Unpacking the machine The machine and cable accessories are packed in a cardboard carton with foam padding for protection during shipping Figure 1 1 Unpacking the machine Carefully unpack the machine and keep the packing materials If you need to ship it in the future repack it as shown in Figure 1 1 Checking the package contents After you unpack the device check that the following items are included CE Metal Stylus e EN EM 220 Battery QSG Driver CD with drivers and the user manual Quick Start Guide PDF file Protection pack AC adapter Power cord If any item is missing or appears damaged contact your dealer immediately 2 CHAPTER 1 GETTING STARTED Identifying components This section describes the parts and connectors on the machine Front view Figure 1 2 Front view 8 9 1 Power indicator 2 Battery charging indicator 3 HDD status indicator 4 WiFi On Off indicator 5 Bluetooth On Off indicator 6 3 5G LAN On Off indicator optional Built2. USB GConfig ratlon ite Penta endete bett 18 fere Soig RP E 19 Boot amp em 20 Boot Device PrIOFILV crt Dodd tb s 21 Hard Disk Drives ri iren atat IN 22 Network DiiV S ccc crt t 23 SOU OS meme 24 Chipset os cid ai 25 North Bridge Chipset Configuration 26 Exit MON oo eet e erba e d aded aa t eb d e c a 27 CHAPTER UPGRADING 29 Safety precautlolis 5 oderit edt deg uta n baa ale 29 Before YOU UR REF RA INFERRE tO PE 30 Upgrading the hard drive ote er ode 31 Upgrading the memory module sss 33 Upgrading the Mini PCIE 34 APPENDIX fec n 37 Troubleshooting eeir ENNE a EEE E 37 Tips for Troubleshooting etcetera deitate 37 General Problems 38 Having the EM 220 Serviced ics 39 40 Revision history Version 1 0 August 2011
3. 1 66GHz LCD 10 1 Active TFT color LCD resolution 1024 x 600 or 1366 x768 option Touch 4 wire Resistive touch Memory DDR3 1GB Standard Maximum 2 GB 1 x DDR3 SO DIMM Slots Ethernet On board LAN chip 10 100 1000 BASE T Gigabit Ethernet Storage 2 5 type SATA HDD I O Interface 1 DB 15 port 1 RJ 45 LAN port 2 Audio ports 1 Line out 1 MIC in 3 USB 2 0 1 5 in 1 card reader slot support SD MMC MS MS pro XD 1 express34 slot 1 SIMM slot Expansion Options 2 Mini PCI e Support wireless LAN and 3G Module option Battery life 3 hours estimated Operation System Windows 7 Windows XP XPe Linux ubuntu Fedora WEPOS POSReady specification subject to change without prior notice 40 APPENDIX POS Base Optional Charging Base Peripherals EM 220 Jacket with MSR RFID or Barcode scanner modules 1D or 2D VESA mount 75x75mm 100x100mm Power Supply AC100 240V DC12V 36 watt power adaptor Dimensions Physical 189mm W x268mm x 25 7mm T Weight Appox 1160g Operating Temp 0 C 40 C
4. button for 4 5 seconds NOTE 10 CHAPTER 1 GETTING STARTED 2 BIOS SETUP The primary function of the BIOS Basic Input and Output System is to identify and initiate component hardware The BIOS parameters are stored in non volatile BIOS memory CMOS CMOS contents don t get erased when the computer is turned off The following topics are described in this chapter About the Setup Utility on page 11 Main Screen on page 14 Advanced Settings on page 15 Boot Settings on page 19 Security Settings on page 24 Chipset Settings on page 25 Exit Menu on page 27 About the Setup Utility The BIOS Setup Utility enables you to configure the following items Hard drives diskette drives and peripherals Video display type and display options Password protection from unauthorized use Power management features This Setup Utility should be used for the following When changing the system configuration When a configuration error is detected and you are prompted to make changes to the Setup Utility When trying to resolve IRQ conflicts When making changes to the Power Management configuration When changing the User or Supervisor password 11 Entering the Setup Utility When you power on the system BIOS enters the Power On Self Test POST routines POST is a series of built in diagnostics performed by the BIOS After the POST routines are completed the following message appears Press DEL to run S
5. change the values for the option Use the cursor arrow keys to scroll through the items in the sub screen 13 Main Screen This screen includes System BIOS Information Processor System memory and displays the System Time and System Date System Time Figure 2 2 Main Screen System Overview This screen displays System BIOS Information Processor System memory System Time and System Date System Time System Date The System Time and System Date items show the current date and time held by the machine If you are running a Windows OS these items are automatically updated whenever you make changes to the Windows Time and Date Properties utility 14 CHAPTER 2 BIOS SETUP Advanced Settings This setup screen includes sub menus for IDE Configuration USB Configuration ACPI Configurations MPS Configurations Super IO Configurations and Hardware Health Configuration ALL ON ALL OFF Customize All Onl Figure 2 3 Advanced Settings Screen ALL ON ALL OFF Customize This item allows users to on off expansion modules On Enable BT WLAN WWAN Sensor Front Camera and Rear Camera Off Disable BT WLAN WWAN Sensor Front Camera and Rear Camera Customize Set each module separately Touch Panel This feature allows users to select the type for touch panel 15 IDE Configuration BIOS SETUP UTILITY ATA IDE Configuration Compatible Figure 2 4 IDE Configuration sub menu ATA IDE Configurati
6. parts are in place and are not left loose inside the case Metallic parts or metal flakes can cause electrical shorts Only qualified personnel should perform repairs on the machine Damage due to unauthorized servicing is not covered by the warranty If you are not confident of installing a hard drive memory card or LAN CAUTION we recommend that you refer the job to qualified personnel If the LCD breaks and fluid gets onto your hands or into your eyes immediately wash with water and seek medical attention The inverter card has high voltage Do not touch the inverter card while power is connected to the machine Unplug the power cord before attempting to replace any part Alternatively discharge any static electricity by touching the bare metal chassis of the unit case or the bare metal body of any other grounded CAUTION appliance To prevent static damage to components wear a grounded wrist strap components on the board unless it is necessary to do so Do not flex or stress the circuit board Do not hold components such as a processor CAUTION by its pins hold it by the edges Hold electronic circuit boards by the edges only Do not touch the Before you begin Make sure you have a stable clean working environment Dust and dirt can get into components and may cause malfunction Adequate lighting and proper tools can prevent you from accidentally damaging the internal components Most of the electrical a
7. skip some of its tests during booting for faster system boot Quiet Boot When enabled system will boot without message In contrast when disabled system will boot in text mode Bootup Num Lock This setting is to set the Num Lock status when the system is powered on Setting to On will turn on the Num Lock key when the system is powered on Setting to Off will allow users to use the arrow keys on the numeric keypad 20 CHAPTER 2 BIOS SETUP Boot Device Priority Use this screen to specify the order in which the system checks for the device to boot from BIOS SETUP UTILITY 1st Boot Device SATA PM WDC UD16001 Figure 2 9 Boot Device Priority sub menu 1st Boot Device 2nd Boot Device Set the boot device options to determine the sequence in which the computer checks which device to boot from 21 Hard Disk Drives Use this screen to specify the boot sequence from hard disk drives BIOS SETUP UTILITY 15 Drive SATA PM WDC UD16001 Figure 2 10 Hard Disk Drives sub menu 1st Drive Use this item to view the hard disk drives in the system 22 CHAPTER 2 BIOS SETUP Network Drives Use this screen to specify the boot sequence from network drives BIOS SETUP UTILITY Netuork Realtek PXI Figure 2 11 Network Drives sub menu 1st Drive Use this item to view the network drives in the system 23 Security Settings This screen allows you to configure the system security settings BIOS SETUP UTILI
8. PIRIVWNER EM 220 User Manual Copyright This publication including all photographs illustrations and software is protected under international copyright laws with all rights reserved Neither this manual nor any of the material contained herein may be reproduced without written consent of the author Disclaimer The information in this document is subject to change without notice The manufacturer makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose The manufacturer reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or changes Trademark recognition product names used in this manual are the properties of their respective owners and are acknowledged Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that in
9. TY Set Supervisor Password Figure 2 12 Security Settings screen Supervisor User Password Indicates whether a password has been set If the password has been installed nstalled displays If not Not Installed displays Set Supervisor Password This item is used to establish password protection when entering the BIOS setup Set User Password This item is used to establish password protection when entering the BIOS setup but some menu items will be unavailable A supervisor password must be set before a user password can be used Boot Sector Virus Protection This feature can prevent modifications to the boot sector 24 CHAPTER 2 BIOS SETUP Chipset Settings This screen allow you to configure the North Bridge and South Bridge chipset options BIOS SETUP UTILITY gt North Bridge Configuration Figure 2 13 Chipset Settings screen 25 North Bridge Chipset Configuration BIOS SETUP UTILITY Internal Graphics Mode Select Enabled 8MB Figure 2 14 North Bridge Chipset Configuration sub menu Internal Graphics Mode Select This feature controls the amount of system memory that is allocated to the integrated graphic process when the system boot up Boot Display Device If you connect an external display to this machine you can use this setting to turn off the LCD and only use the external display To use dual displays this must be set to CRT LVDS Flat Panel Type This item allows you to select the type of Flat Pa
10. batteries and the problem remains put the original batteries back and go to the next step Keep a record of the steps you take when troubleshooting The information may be useful when calling for technical support or for passing on to service personnel Use some other electrical device to confirm that the electrical outlet is working Ensure all connections are securely attached 37 General Problems Refer to the following general problems you may encounter PROBLEM SOLUTION The display screen is dark Make sure that the EM 220 is not in suspend mode An incorrect date and time are displayed Set the date and time in BIOS or Operation System Cannot be turned off after crash Long press the power button for 4 seconds to force shutdown Cannot be powered on Connect the AC adapter if it can be powered on there is insufficient battery power If it still unable to be powered on after charging please have the EM 220 serviced 38 APPENDIX Having the EM 220 Serviced If you are unable to solve the problem you should have the terminal serviced Pack the terminal in the original carton See Unpacking the EM 220 on page 1 Include a description of the problem and a checklist of the steps you took when trying to fix the problem The information may be useful to the service personnel Return the terminal to the place you purchased it 39 Specification Processor Intel N455
11. etup Press the delete key Delete to access the BIOS Setup Utility 49 541 System Date Mon 09 05 20111 Processor Intel R Atom TM CPU N455 1 66GHz Processor speed 1666MHz Total Memory 1014MB Internal Drive SATA PM WDC UD16001 AMI BIOS Uersion X10 AMI BIOS Build Date 09 02 11 select a field Use or to configure system Time Select Screen Select Item Change Field Select Field General Help Save and Exit Exit Figure 2 1 Main BIOS screen BIOS navigation keys The BIOS navigation keys are listed below Select screens qd Select items Modifies the selected field s values Enter Go to sub screen Fl Displays the general help F10 Saves the current configuration and exits Setup Esc Exits the current screen 12 CHAPTER 2 BIOS SETUP Using BIOS When you start the Setup Utility the main screen appears The main screen of the Setup Utility displays a list of the options that are available A highlight indicates which option is currently selected Use the cursor arrow keys to move the highlight to other options When an option is highlighted execute the option by pressing lt Enter gt Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog boxes that prompt you for information Some options marked with a triangle lead to sub screens that enable you to
12. ew system and installing an operating system The manual consists of the following sections Chapter 1 Getting Started This section covers unpacking and checking the package contents identifying components installing the battery pack charging the battery and powering on Chapter 2 BIOS Setup Utility BIOS chapter provides information on navigating and changing settings in the BIOS Setup Utility Chapter 3 Upgrading Components This section provides information on upgrading components Appendix appendix covers troubleshooting information on having the EM 220 serviced and technical specifications Safety information Before installing and using the EM 220 take note of the following precautions Read all instructions carefully SAR compliance for body worn operations is restricted which provide at least 2 cm separation between the device and the user s body Do not place the unit on an unstable surface cart or stand Do not block the slots and opening on the unit which are provided for ventilation Do not push objects in the ventilation slots as they may touch high voltage components and result in shock and damage to the components Do not place anything on the power cord Place the power cord where it will not be in the way of foot traffic Follow all warnings and cautions in this manual and on the unit case When replacing parts ensure that your service technician uses parts specified by the manufacture
13. in Microphone 8 Camera optional 9 10 1 inch touch panel Left view Figure 1 3 Left view Component Description 1 5 in 1 media card slot 2 Express card slot 3 USB port 4 Power button 5 RJ45 LAN jack 6 DC IN 4 CHAPTER 1 GETTING STARTED Right view Figure 1 4 Right view Component Description 1 2 Ventilation hole 3 USB port 4 Headphone jack 5 Microphone jack Rear view Figure 1 5 Rear view Component Description 1 Speaker 2 Battery pack 3 Charger pin connect to a cradle for charging the battery Do not short circuit these 2 charger pins A short circuit may cause damage to the machine and present risks for electric shock or fire IMPORTANT 6 CHAPTER 1 GETTING STARTED Bottom view 1 1 OO o o oS m i 8 a F a 0 a NS 9 9 J 3 4 5 6 7 Figure 1 6 Bottom view Component Description 1 Mounting hole 2 Camera optional 3 Battery lock switch 4 Memory WiFi module and 3 5G LAN module optional slots 5 Battery pack 6 HDD compartment 7 Battery release latch Installing the battery pack 1 Overturn the EM 220 so that the bottom is facing up toward you as shown in the right Slide the battery release latch to the unlock positi
14. lect and display that option and then press F9 Follow these instructions to load the optimized defaults 1 From the Exit screen scroll to Load Optimized Defaults 2 Press lt Enter gt to open the Load Optimized Defaults screen 3 Select lt Ok gt 4 Press Enter to load the defaults 27 Discard Changes Highlight this item and press Enter to discard any changes that you have made in the Setup Utility When the dialog box appears press lt OK gt to discard changes and exit or press lt Cancel gt to return to the menu 28 CHAPTER 2 BIOS SETUP 3 UPGRADING COMPONENTS This chapter describes how to upgrade components for the EM 220 The following topics are described Safety and precautions on page 29 Before you begin on page 30 Upgrading the hard drive on page 31 Upgrading the memory module on page 33 Upgrading the Mini PCIE card on page 34 Safety and precautions Computer components and electronic circuit boards can be damaged by discharges of static electricity Working on computers that are still connected to a power supply can be extremely dangerous Follow these guidelines to avoid damage to the computer or injury to yourself Always disconnect the unit from the power outlet Leave all components inside the static proof packaging that they ship with until they are ready for instal lation After replacing optional devices make sure all screws springs or other small
15. nd mechanical connections can be disconnected by using your fingers It is recommended that you do not use needle nosed pliers to disconnect connectors as these can damage the soft metal or plastic parts of the connectors To prevent scratching the case of the machine make sure the worktop surface is clean and flat CAUTION 30 CHAPTER 3 UPGRADING COMPONENTS Upgrading the hard drive Refer to the following to remove and replace the hard drive Turn off the EM 220 Disconnect the AC adapter cable Overturn the EM 220 Remove the two screws as shown in the right N AU 5 Open and remove the hard drive compartment cover 6 Slide the hard drive to disconnect 31 7 Remove the hard drive 8 Remove the four screws then remove the hard drive out from a CY A the tray p _ To replace the hard drive reverse the above procedure 32 CHAPTER 3 UPGRADING COMPONENTS Upgrading the memory module Refer to the following to remove and replace the memory 1 Turn off the EM 220 2 Disconnect the AC adapter cable 3 Overturn the EM 220 4 Remove the two screws as shown in the right 5 Open and remove the memory module compartment cover 6 Locate the memory module as shown in the right 33 7 Pop out the two silver latches holding the memory module into place The module pops up Grasp the outer edges of
16. nel Monitor LVDS Backlight Control This feature allows you to adjust the backlight of the LVDS 26 CHAPTER 2 BIOS SETUP Exit Menu This screen allows you to load the optimal default values and save or discard changes BIOS SETUP UTILITY Exit Saving Changes Figure 2 15 Exit Menu screen Exit Saving Changes Highlight this item and press lt Enter gt to save the changes that you have made in the Setup Utility and exit the Setup Utility When the dialog box appears press lt OK gt to save and exit or press lt Cancel gt to return to the menu Exit Discarding Changes Highlight this item and press lt Enter gt to discard any changes that you have made in the Setup Utility and exit When the dialog box appears press lt OK gt to discard changes and exit or press lt Cancel gt to return to the menu Discarding Charges item and press OK to discard any changes you have made E If you have made settings that you do not want to save use the Exit NOTE Load Optimal Defaults This option opens a dialog box that lets you load optimized defaults for all appropriate items in the Setup Utility The optimized defaults place demands on the system that may be greater than the performance level of the components such as the CPU and the memory You can cause fatal errors or instability if you load the optimized defaults when the hardware does not support them If you only want to load setup defaults for a specific option se
17. on Align EM 220 battery compartment pins to the battery connector Slightly slide and press the battery pack into the compartment until the battery lock switch is bounced back As shown in the right slide the battery release latch to the lock posi tion 8 CHAPTER 1 GETTING STARTED Charging the battery pack Plug the AC adapter power cord into an electrical outlet then connect the DC plug of the adapter cable to the EM 220 It takes approximately 2 4 hours to fully charge the battery for the first time Subsequent charges might take longer ELLADs o c 29 LN Charge the battery within a temperature range 0 C to 45 C OTE To protect and prolong the life of the battery do not charge it for 24 hours or longer at a time IMPORTANT Please make sure to perform 3 complete full charge and discharge cycles to get optimal battery capacity Failure to comply will result in shorter battery lifespan IMPORTANT If battery is not used please store in dry area within a temperature range of 10 C 20 It is necessary to charge the battery once every 3 months to avoid battery degradation Battery may become unusable IMPORTANT if the above is not respected Powering on The power button located on the left side of the EM 220 press the power button the turn it on 300 20 20 5 E E ODS BIY IN E To force power off long press the power
18. on This item allows users to specific the integrated IDE controller Disabled disables the integrated IDE controller Compatible enables up to two IDE channels for operating systems requiring legacy IDE operation Enhanced enables all SATA and PATA resources 16 CHAPTER 2 BIOS SETUP General Configuration BIOS SETUP UTILITY Suspend mode S1 P0S1 Figure 2 5 General ACPI Configuration sub menu Suspend mode Use this item to define how the system suspends In the default SI POS the suspend mode is equivalent to a software power down If you select S3 STR the suspend mode is a suspend to RAM the system shuts down with the exception of a refresh current to the system memory Wake On Lan WOL This feature allows the system to be woken up by a network message 17 USB Configuration BIOS SETUP UTILITY USB 2 0 Controller Mode HiSpeedl Figure 2 6 USB Configuration sub menu USB 2 0 Controller Mode This item allows you to specific the USB 2 0 controller in HiSpeed 480Mbps or Full Speed 12Mbps 18 CHAPTER 2 BIOS SETUP Boot Settings This screen allow you to configure the boot options BIOS SETUP UTILITY gt Boot Settings Configuration Figure 2 7 Boot Settings screen 19 Boot Settings Configuration BIOS SETUP UTILITY Quick Boot Enabled Figure 2 8 Boot Settings Configuration sub menu Quick Boot Enabling this setting will cause the BIOS power on self test routine to
19. r Avoid using the system near water in direct sunlight or near a heating device Never throw the battery into a fire or put it near a fire Warning Batteries may explode if not handled properly Do not disas semble or dispose of them in fire Keep them away from children Follow local regulations when disposing of used batteries WARNING ALE TEE 20 ES HR IS TELE RE SER TRI 5 SEU SIC o 2 AE SERIE ES EE LEON 5 IDA TR FR Tr A SA TABLE OF CONTENTS CHAPTER 1 GETTING STARTED 52 1 Unpacking the machine ssssssssseeeeene eene 1 Checking the package contents 2 Identifying components sss emm emnes 3 Installing the battery pack oorr roce eres 8 Charging the battery pack sssssssessseeem eem 9 Powering e S 10 GCHAPTBIRZ BIOS SETUP 22 11 About the Setup 11 Entering the Setup Utility 22 2 ettet ttt etd 12 BIOS navigation Keys dta ED e 12 Bie M 13 Mall 14 Advanced SoNg S 2 eate te erg d ek de 15 IDE grenier um 16 General ACPI Configuration serc errno trend ned 17
20. terference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Shielded interconnect cables and a shielded AC power cable must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device Changes or modifications not expressly approved by the system s manufacturer could void the user s authority to operate the equipment This is a class A product In a domestic environment this product may causeradio interference in which case the user may be required to take adequate measures WARNING Declaration of conformity This device complies with part 15 of the FCC rules Operation is subject to the following conditions This device may not cause harmful interference and This device must accept any interference received including interference that may cause undesired operation About this manual This manual is intended for system administrators who are familiar with setting up a n
21. the memory module with thumb and forefinger and then gently remove it To replace the memory module reverse the above procedure Upgrading the Mini PCIE card Refer to the following to remove and replace the PCIE card 1 Turn off the EM 220 2 Disconnect the AC adapter cable 3 Overturn the EM 220 4 Remove the two screws as shown in the right 5 Open and remove the Mini PCIE card compartment cover 34 CHAPTER 3 UPGRADING COMPONENTS 6 Locate the Mini PCIE card as shown in the right 7 Remove the screw on the Mini PCIE card Mini PCIE will pop up 45 degree 8 When it pops up gently remove It To replace the Mini PCIE card reverse the above procedure 35 36 CHAPTER 3 UPGRADING COMPONENTS APPENDIX This appendix describes locating and solving problems that you may encounter while using the EM 220 Troubleshooting Often after time spent troubleshooting the problem is traced to something as simple as a loose connection Check the following before proceeding to the problem specific solutions Tips for Troubleshooting In each problem specific section try the steps in the order suggested This may help you to solve the problem more quickly Try to pin point the problem and thus avoid replacing non defective parts For example if you replace
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