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Rocstor ROCPRO 900e 3TB

1. Corporate Government and Academic Customers Our Corporate Sales Team s goal is to help our U S A and Canadian customers find a storage solution that best serves their needs We will help you determine your best purchasing options For more information please contact the appropriate department below or call us at 1 888 877 7716 General sales information sales Rocstor com Corporate sales information corporate sales Rocstor com Educational sales information academic sales Rocstor com Federal State Local government sales information government sales Rocstor com Resellers Business Development OEM Partners All Channel National and International Resellers VARs Consultants contact Rocstor Channel Sales In U S call 888 877 7716 Out of USA call 1 818 449 2000 Email reseller info Rocstor com rocstor rocstor rocstor Available in Silver Red and Black Thank you for purchasing Rocpro 900e Rocstor Ver 0726K
2. figure 4 0 0 Q gt Preview Name Kind Size Created Modified Last opened Version Disk Utility Application 32 8 MB on disk 7 29 08 6 47 PM 11 9 09 10 50 AM Today at 9 49 AM 11 1 More info p M se 7 On the left side of the Disk Utility menu is a list of available drives figure 5 0 One will show as Rocstor drive Click on the icon showing the disk capacity figure 5 1 See eo0QR Ah Disk Utility Z 298 1 GB Hitachi HDT721 E Macintosh HD El 698 6 GB RocStor El Rocstor Q HL DT ST DVDRW GA11N amp EK MU UU B B U amp E w E a a PsyncX 2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4 0 dmg vic 1 1 3 dmg googleearth chrome bun DivXInstaller dmg DiskWarrior dmg 111150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe BitTorrent 7 0 1 dmg RAID MASTER Mac v1 6 1 9 9 6 e Q9 5 ma Z 298 1 GB Hitachi HDT721 E Macintosh HD 1698 6 GB RocStor El Rocstor Q HL DT ST DVDRW GA11N E amp E E E E BB BB BD p E E B PsyncX 2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4 0 dmg vic 1 1 3 dmg googleearth chrome bun DivXInstaller dmg DiskWarrior dmg 11150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe BitTorrent 7 0 1 dmg RAID MASTER Mac v1 6 1 Select a disk volume
3. or image gt Figure 5 0 RocStor B First Aid Erase Partition RAID Restore If you re having trouble with the selected disk Click Repair Disk If the repair fails back up and erase the disk s If Repair Disk is unavailable click Verify Disk If the disk needs repairs start up from your Mac OS X installation disc and then choose Utilities gt Disk Utility If you have a permissions problem with a file installed by the Mac OS X installer click Repair Permissions M Show details Clear History 4 Verify Disk Permissions Werify Disk Repair Disk Permissions Repair Disk v Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported 9 Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 5 1 10 11 You are now in the Rocstor menu Click on the Partition tab and then click the Current tab under Volume Scheme A drop down Partition menu will appear In the Partition menu you may select any number of partitions available under Volume Scheme If you are using Panther proceed to 13 below If you are using Tiger Leopard Snow Leopard or Lion click on Options on the lower center of the window Select the Partition Scheme for your Rocstor drive Suggest you select Apple Part
4. Includes all necessary cables and software e Easy plug and play installation pre formatted Hard Drive e Cross platform compatibility e Daisy chain multiple drives as your storage needs grow e Designed for horizontal or vertical use e Small footprint e 2year limited warranty e 2year unlimited toll free telephone tech support Specifications Dimensions 5 8 x 8 7x1 6 inches 14 7 x 22 0 x 4 1 cm pe rocs or Weight 2 9 pounds 1 3 kilograms SO Transfer rates USB 3 0 up to 5 000 Mbits s eSATA up to 3 000 Mbits s FireWire up to 800 MB s FireWire 400 up to 400 Mbits s USB 2 0 up to 480 Mbits s or USB 1 1 up to 12 Mbits s 2x FireWire eSATA USB 3 800 1934b 2 0 Compatible Introductions Interfaces ports and Cables FireWire is Apple Inc s brand name for the IEEE 1394 interface although the 1394 standard also defines a backplane interface FireWire is also known as i LINK Sony s name and DV Panasonic s name not to be confused with DV camcorder tapes It is a serial bus interface standard for high speed communications and isochronous real time data transfer frequently used ina personal computer and digital audio digital video FireWire 400 FireWire 400 FireWire 800 Gnin A ri Onin Standards and versions o FireWire FireWire 400 IEEE 1394 6 Pin connector can transfer data between devices at 100 200 or 400 Mbits s half duplex data rates the actual transfer rates are 98 304
5. OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED Rocstor does not warrant that the operation of this product will be uninterrupted or error free Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product This Limited Warranty does not apply to expendable parts This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective a as a result of accident misuse abuse or other external causes b by operation outside the usage parameters stated in the user documentation that shipped with the product and or posted on the Rocstor website c by the use of parts not manufactured or sold by Rocstor d as a result of normal wear or e by modification or service by anyone other than i Rocstor ii a Rocstor authorized service provider or iii your own installation of end user replaceable Rocstor or Rocstor approved parts if available for your product in the servicing country These terms and conditions constitute the complete and exclusive limited warranty agreement between Rocstor and you regarding the Rocstor branded product you have purchased or leased These terms and conditions supersede any prior agreements or representations including representations made in Rocstor sales literature or advice given to you by Rocstor or an agent or employee
6. Protector 7 or UPS 3 Using only one interface cable at a time select the interface port vou wish to use on vour computer Connect one end of the cable to the Rocpro 900e and the other end to the computer Please review cable types on the next page USB3 0 V per aml 5 FW 800 FW800 0 Daisy Chain gt Optional 4 Turn the Rocpro 900e Hard Drive switch ON 5 The Hard drive is preformatted for Plug and Play operation After a few seconds a Rocstor HD icon will show on the My Computer folder under the Windows OS Under the Mac OS the Rocport HD will appear on the Desktop 6 Click double click on the Rocstor HD icon to access the drive Cable Types USB 3 USB 3 USB USB FireWire 400 FireWire 800 Mini B 6 pin 9 pin FireWire 400 4 pin FireWire 400 IEEE 1394a 6 Pin FireWire 400 connector FireWire 400 can transfer data between devices at 400 Mbits sec FireWire FireWire 800 IEEE 1394b 9 Pin FireWire 800 connector A 40 FireWire 400 can transfer data between devices at 800 Mbits sec FireWire USB supports three data transfer rates USB 2 0 A Hi Speed USB 2 0 rate of 480 Mbits s 60 MB sec USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB sec USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB sec SERIAL Serial Advanced Technology Attachment SATA is a computer bus TA primarily designed for transfer of data between a computer and Cl gt 3 Gb
7. Removable Storage Disk Defragmenter Disk Management da Services and Applications C 74 52 GB NTFS Healthy System gt B Unallocated Bl Primary partition 5 Right click anywhere in the Unallocated disk area in the lower menu 6 Click on New Partition 7 You are taken to Welcome to the New Partition Wizard Click Next New Partition Wizard Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk A basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS DOS to gain access to partitions on basic disks To continue click Next 8 Click on Primary partition it should be selected as the default partition Click Next New Partition Wizard Select Partition Type There are three types of partitions primary extended and logical Select the partition you want to create Extended partition qo al mma Da ee S Ti Description A primary partition is a volume you create using free space on a basic disk Windows and other operating systems can start from a primary partition You can create up to four primary partitions or three primary partitions and an extended partition 9 Under Specific Partition Size click Next to accept the default setting which is the maximum size allowed New Partit
8. S M A R T Status Not Supported 9 Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 6 0 12 Volume Information select a na 5 9 9 e o 9 i im Z 298 1 GB Hitachi HDT721 me for your drive figure 7 0 RocStor n First Aid Erase Partition RAID Restore Macintosh HD Volume Scheme Volume Information 1698 6 GB RocStor ES El Rocstor Name Rocstor K Q HL DT ST DVDRW GA11N a PsyncX_2 2 2 dmg a videora ipod 504 2 dmg a PwnageTool 4 0 dmg a vic 1 1 3 dmg n a googleearth chrome bun a DivXInstaller dmg a DiskWarrior dmg a lj1150 1010serieshbmacx a Skype 2 8 0 866 dmg a vic 1 1 10 1 dmg a WD Drive Manager Installe a Bi Torrent 7 0 1 dmg a RAID MASTER Mac v1 6 1 4 gt Connection Bus FireWire Connection Type External Connection ID 10541026028552613 ot Disk Description RocStor Format Mac OS Extended Journaled d gt Size 698 64 GB To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply A new volume will be created Size 698 6 GB Options Revet Apply Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 7 0 13 Format Click on either the Format area or the Blue up down arrows Select M
9. accessible hard drive capacity will indicate up to 1096 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 596 to 1096 depending on the operating system and formatting used Care and Handling The following instructions concern the proper care and handling of Rocpro 900e Drives Please take a moment to review these instructions e As with any storage solution it is recommended that all data be backed up regularly e Ensure that you follow the proper removal procedure to disconnect the Rocpro drive e Do not move or disconnect this device from your computer while it is reading or writing data This may cause damage to the Rocpro drive e Do not place this device near a heat source or expose it to direct flame e Do not place the device near any equipment generating strong electromagnetic fields Exposure to strong electromagnetic fields may cause the device to malfunction or data to be corrupted e Do not drop or cause shock to your Rocpro drive e Do not spill any liquid or insert any object into the device e Donot attempt to disassemble and service the Rocpro drive during the warranty period
10. close any open documents or applications on the drive and try again Windows will display an alert when you can safely disconnect or turn off the drive Mac The easiest way to safely un mount an external hard drive is to drag its Finder icon to the Trash An alert will notify you if the drive is in use by an application Close any open documents or applications on the drive and try again When the drive s icon no longer appears on the Finder s Desktop and the drive s activity light is green you can safely disconnect or turn off the drive Reformatting Your Drive As mentioned previously all Rocstor hard drives are formatted as blank FAT32 volumes otherwise noted on the retail packaging that are compatible with most modern Windows and Macintosh operating systems However you can use your normal disk management tools to erase or reformat the drive if needed For example Windows users may want to reformat the drive as an NTFS new technology file system volume or Mac OS X users may wish to reformat the drive as a Mac OS Extended Journal or UFS Unix file system volume Please note that all of your data will be lost if the volume Hard Drive is formatted or reformatted Reformatting via PC Window based computers Right click the Rocpro drive in the My Computer folder then choose Format In the dialog window that appears choose the desired capacity file system and allocation unit size and then click Start Reformatting via Mac O
11. dj tie Acton vew Window mim e EJ Computer Management Loca aut Type Capacity Free Space z ll System Tools 3 C Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 u Event Viewer amp JROCSTOR E Partition Basic FAT32 Healthy 111 75GB 111 75GB 100 Shared Folders Local Users and Groups Performance Logs and Alerts 3 Device Manager fg Storage Removable Storage Disk Defragmenter Disk Management da Services and Applications ZP Disk 0 Basic C 74 52 GB 74 52 GB NTFS Online Healthy System Disk 1 Basic ROCSTOR E 111 79 GB 111 78 GB FAT32 Online Healthy zScp RoM o DVD D No Media H Unallocated IM Primary partition 2 The next window is Delete primary partition Click on Yes Delete primary partition AX All data on this volume will be lost Do you want to continue 3 Atthis point the Rocstor drive will not show up on the Disk Management Volume window in the upper menu 4 The Rocstor drive will show up in the lower menu as an Unallocated disk g Computer Management m File Action View Window Help zm 2 AX ESAR m Computer Management Local pe Capacity Free Space Free Fault Tolerance Overhead cs System Tools 3 C iti i Healthy System 74 52GB 30 60GB 41 No u Event Viewer Shared Folders ME Local Users and Groups Performance Logs and Alerts 2 Device Manager fg Storage
12. e Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website www rocstor com for further details GENERAL Introduction ROCPRO 900e USB 3 0 2 0 2xFireWire 800 400 and eSATA The new generation of Rocpro external SATA Hard Drives delivers extraordinary performance and reliability for both Mac and PC users Specifically designed for demanding audio video professionals the Rocpro 900e contains a fast SATA high capacity 3 5 drive in a stylish and unique aluminum case that can be stacked or mounted vertically With its built in power supply fan less and quiet operation the Rocpro 900e can be easily moved from one desktop environment to another using the provided carrying case rocs oc Choose Rocstor drives and store vour future i Windows 2000 D to Windows 8 Time Machine OS 4 7 9 3 0 2 0 as SUPER SPEED HI SPEED FireWire 800 FireWire 800 up to 5 000Mbits s up to 480Mbits s up to 800Mbits s up to 800Mbits s up to 800Mbits s BUILT IN INTERNATIONAL Ai es Gum Lars POWER SUPPLY Aluminum Fanless Enclosure Carrying Case HD Spin Down Support zz sso 2 YEARS A 4 Automatic Backup Daisy chain Capability Solid State Drives Hard Drive Limited Warranty Box Contents External hard disk drive Stand for vertical mounting USB 3 0 cable 9 pin to 9 pin FireWire 800 1394b cable eSATA cable AC power cord Installation user Guid
13. not guaranteed by Rocstor or the hard disk manufacturer We are not responsible for any loss of data Always back up data regularly TECHNICAL SUPPORT Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Rocstor on the Rocstor branded product or that was included with the Rocstor branded product at the time of your purchase or lease of the product Technical support for software is available for the first ninety 90 days from date of product purchase or lease Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving software technical support After the first ninety 90 days technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee WARNING The individual user should take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer Rocstor makes no representation or warranty as to the suitability or fitness of these devices for any specific application Technical Support All Rocstor hard drives
14. of Rocstor that may have been made in connection with your purchase or lease of the Rocstor branded product No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Rocstor Buyer s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold leased bartered or otherwise changed possession The purchaser shall frequently backup the Rocpro hard drive and backup the data immediately prior to returning the drive for warranty service The buyer must notify Rocstor and show proof of notification through any reasonable means of communication See full street address email address and toll free phone numbers below or updated contact information are available on Rocstor com website The notification shall identify any defect malfunction or nonconformity promptly upon discovery Rocstor will acknowledge receipt of the communication and issue a Return Merchandise Authorization RMA code The buyer is obligated to securely and safely package s the product preferably in the original packing materials WITH THE RMA number and deliver it together with a copy of the original purchase receipt and a description of the problem to the Rocstor home office Buyer is responsible for the product until it is received by Rocstor It is recommended that the product be ins
15. or hardware products removed under this Limited Warranty become the property of Rocstor The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty 30 day limited warranty of the spare part In the unlikely event that your Rocstor product has a recurring failure Rocstor at its discretion may elect to provide you with a replacement unit of Rocstor s choosing that is at least equivalent to your Rocstor branded product in hardware performance Rocstor reserves the right to elect at its sole discretion to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products The original Limited Warranty is not extended when the product or a part of the product is repaired or replaced during the Limited Warranty period Rocstor shall not be responsible or liable for backing up any data that is on a drive being returned for service YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTOR IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTOR IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS
16. otherwise stated on the retail box WARNING Formatting and Partitioning the Rocpro Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive to your computer using the appropriate cables 3 Turn ON the Rocstor hard disk drive Some Rocstor HDs are bus powered and turn ON automatically Look for a Blue or Green light 4 Click means left click Right Click will be so labeled 5 Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS 1 Connect the Rocstor drive to the computer via a port 2 The drive will appear as an icon on the Desktop on the middle right side figure 1 0 below the icon will represent the method of connection USB or FireWire Macintosh HD Rocstor Figure 1 0 E Macintosh HD Macintosh HD 1 Rocstor USB Connection FireWire Connection Figure 1 1 Figure 1 2 Note If the Hard Drive is connected via USB port the desktop would indicate the USB figure 45 9 1 1 if it is connected via FireWire port it would then indicate FireWire as figure 1 2 on t
17. synergyc m synergys System Profiler M Terminal T A VoiceOver Utility 4 EEE 0 6 aaa T DEVICES Macintosh HD Ei iDisk E4 Rocstor gt SHARED Y PLACES FF Desktop A Applications 53 Documents X rocstor Y SEARCH FOR 5 Today Yesterday Past Week All Images All Movies All Documents C Utilities I fft iCal iChat ipvp fa Image Capture K iMovie E Intel Mac 000 0002 V iPhoto iSync iTunes iweb LimeWire LogMeln A Mail m Microsoft AutoUpdate Microsoft Silverlight W Photo Booth 43 Preview Q QuickTime Player R RAID Master Mac R RAID MASTER Mac u Remote De onnection Safari Spaces Stickies SS SynergyOSX System Preferences 77 TextEdit Time Machine z A Y L Il EE Activity Monitor AirPort Utility I Audio MIDI Setup Bluetooth File Exchange amp Bluetooth are Update Z Boot Camp Assistant X ColorSync Utility BR Console DigitalColor Meter W Directory Directory Utility Disk Utility 4 Grab a Grapher iMac FFI Fi are Update ISI Java Preferences A Keychain Access amp Migration Assistant Network Utility 1 ODBC Administrator Podcast Capture RAID Utility Remote Install Mac OS X A SuperDrive Update synergy conf m synergyc m synergys System Profiler M Terminal Figure 4 0 In the Utilities menu click on the Disk Utility icon
18. 010cla332 1 iCal BB Activity Monitor Macintosh HI Applications ichat AirPort Utility Ei iDisk Cfg jm IDVD I Audio MIDI Setup El Rocstor Firefox GI image Capture Bluetooth File Exchange Google Chrome 4x iMovie Bluetooth are Update gt SHARED Google Chrome copy E Intel Mac 000 0002 Z Boot Camp Assistant pra a Google Earth iPhoto ColorSync Utility ee amp Google Earth isync BB Console a Bl Google Earth alias iTunes DigitalColor Meter A Applications Bl Google Earth alias 2 T iweb Directory 7 Documents 39 Library Q Limewire A Directory Utility GS rocstor MAU 1 1 2 Update Log LogMeln amp Disk Utility VIRUS Microsoft Office 2004 E Mail Grab ROCSAFE nual Draft Grapher 5 Today Yesterday Past Week All Images All Movies All Documents E System Gil User Guide formation 3j Users m Microsoft AutoUpdate Microsoft Silverlight W Photo Booth 55 Preview QuickTime Player R RAID Master Mac R RAID MASTER Mac u Remote De onnection Safari tt Spaces Stickies SS SynergyOSX System Preferences 77 TextEdit Time Machine Z Utilities x i amp Yahoo Messenger Figure 3 0 amp iMac EFI Fi are Update Java Preferences Keychain Access amp Migration Assistant Network Utility 1 ODBC Administrator Podcast Capture 4 RAID Utility Remote Install Mac OS X A SuperDrive Update 1 synergy conf m
19. 1 or Up to Up to 3 000 Mbits sec via eSATA To avoid damaging your hardware and losing data never simultaneously connect the drive to the computer using more than one data cable Rocpro as a bootable device If you intend to use the drive as a startup device check the documentation that came with your computer to confirm compatibility with the various interfaces PowerPC based Macs require FireWire connections for startup disks whereas Intel based Macs can use either FireWire or USB connections Furthermore using the drive as a startup device requires installing an authorized copy of the Windows or Mac operating system available separately from Microsoft and Apple respectively To install the Mac OS 9 or OS X you must reformat the drive as a Mac OS Extended volume with Disk Utility An Intel based Mac cannot start from a device formatted on a PowerPC based Mac or vice versa Disconnecting Your Drive Never disconnect or turn off an external drive when its activity light is ON External drives must be properly un mounted or disconnected to avoid data loss and possible damage to the hard disk drive or computer PC The easiest ways to safely un mount an external hard drive on your PC is to right click the device removal icon next to the clock in the system tray Then choose Safely Remove Hardware Choose the external device you want to remove and then click Stop An alert will notify you if the drive is in use by an application If in use
20. 196 608 and 393 216 Mbits s i e 12 288 24 576 and 49 152 megabytes per second respectively These different transfer modes are commonly referred to as S100 S200 and S400 Cable length is limited to 14 8 ft 4 5 meters although up to 16 cables can be daisy chained using active repeaters external hubs or internal hubs often present in FireWire equipment The S400 standard limits any configuration s maximum cable length to 230Ft 72 meters The 6 pin connector is commonly found on desktop computers and can supply the connected device with power The 6 pin powered connector adds power output to support external devices Typically a device can pull about 7 to 8 watts from the port However the voltage varies significantly from different devices Voltage is specified as unregulated and should nominally be about 25 volts range 24 to 30 Apple s implementation on laptops is typically related to battery power and can be as low as 9 V but more likely about 12 V FireWire 400 IEEE 1394a 1394a also standardized the 4 pin connector already widely in use The 4 pin version is used on many consumer devices such as camcorders some Kod laptops and other small FireWire devices Though fully data compatible with 6 pin interfaces it lacks power connectors FireWire FireWire 800 IEEE 1394b 9 pin FireWire 800 3200 IEEE 1394b connector was introduced commercially by Apple in 2003 This newer 1394 specification 1394b and corresp
21. 52 GB NTFS Healthy System 16 You can also change the name at any time in the future by reaching the Properties menu of the Rocstor drive 17 You can now Exit or close to return to the desktop Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory However from time to time the product may not work after shipment or would experience intermittent problems under certain criteria and or situations Should you experience a problem with your Rocpro HD please review the Manual and read the possible solutions that fit your problem The User Manual is updated regularly so check the Rocstor website for an updated Manual Please contact Rocstor technical support listed under contact information at the end of this Manual Troubleshooting for MACINTOSH computers Problem The computer does not recognize the drive Solutions Is the Rocpro green light ON and is the cable connected from the HD device to the computer Rocpro HD icon should appear on the desktop Continue to review this guide to find the solution Your computer s Minimum requirements may not meet the minimum system requirements as indicated in this Manual Page 7 Confirm that the outlet is providing the correct voltage and the electrical power cord is securely attached to both the outlet and the Rocpro drive Poor or loose connections can result in loss of power and possible damage to the drive Ensure tha
22. 6 GB RocStor El Rocstor Q HL DT ST DVDRW GA11N Partitioning this disk will permanently erase all the data from the disk This volume will be erased Rocstor This volume will be added Rocstor PsyncX 2 2 2 dmg i videora ipod 504 2 dmg PwnageTool 4 0 dmg vli c 1 1 3 dmg googleearth chrome bun DivXInstaller dmg Are you sure you wish to partition the disk RocStor se a volume scheme Set the lume Then click Apply A new volume will be created mm mE mE mE Em E m EJ DiskWarrior dmg Size 698 6 GB 11150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe BitTorrent 7 0 1 dmg 4 Es Options Apply RAID MASTER Mac v1 6 1 wor Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes E Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 8 0 15 The drive will begin to format figure 8 1 and upon completion the same icon that first appeared on the Desktop will reappear with your designed name on the Desktop figure 9 0 000 09290003 U 298 1 GB Hitachi HDT721 E Macintosh HD 698 6 GB RocStor 5 HL DT ST DVDRW GA11N a PsyncX_2 2 2 dmg a videora ipod 504 2 dmg a PwnageTool 4 0 dmg a vic 1 1 3 dmg 3 googleeart
23. M S V Control Panel A SS Sh Switch to Category View Accessibility Options Add Hardware Add or Remove Te lulaci ji ae Automatic Updates Programs See Also Windows Update 2 4 F4 EN 2 Help and Support Broadcom Control CinePlayer DVD Date and Time Display Folder Options Suite 2 Decoder Options e E ow B Fonts Game Controllers Intel R GMA Driver Internet Options e 8 Keyboard MacDrive Mail Network Connections l 1 b After reaching Administrative Tools click on Computer Management c After reaching Computer Management click on Disk Management O Computer Management Nc IE I EE Eg U computer Management Local d System Tools Wis System Tools 2 Event viewer Sig Storage M Shared Folders Ei Services and Applications Local Users and Groups ra Performance Logs and Alerts Device Manager rage H Removable Storage Disk Defragmenter Disk Management DES Services and Applications INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1 Inthe Disk Management window right click the Rocstor drive in the upper portion of the menu to highlight it In the drop down menu select Delete Partition WARNING Formatting and Partitioning the Rocpro Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device c Computer Management
24. S Plus permits filenames up to 255 UTF 16 characters in length and n forked files similar to NTFS though almost no software takes advantage of forks other than the data fork and resource fork HFS Plus also uses a full 32 bit allocation mapping table rather than HFS s 16 bits This was a serious limitation of HFS meaning that no disk could support more than 65 536 allocation blocks under HFS When disks were small this was of little consequence but as larger capacity drives became available it meant that the smallest amount of space that any file could occupy a single allocation block became excessively large wasting significant amounts of space For example on a 1 GB disk the allocation block size under HFS is 16 KB so even a 1 byte file would take up 16 KB of disk space HFS Plus volumes are divided into sectors called logical blocks in HFS that are usually 512 bytes in size These sectors are then grouped together into allocation blocks which can contain one or more sectors The number of allocation blocks depends on the total size of the volume HFS Plus uses a larger value to address allocation blocks than HFS 32 bits rather than 16 bits This means it can access 4 294 967 296 2 allocation blocks rather than the 65 536 2215 allocation blocks available to HFS LIMITED WARRANTY This Limited Warranty is provided by Rocstorage Inc hereinafter Rocstor for all lines of products General Terms EXCEPT AS EXPRESSLY SET FOR
25. TH IN THIS LIMITED WARRANTY ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU This Limited Warranty applies to the Rocstor branded hardware products sold by or leased from Rocstorage Inc its worldwide subsidiaries affiliates authorized resellers or country distributors collectively referred to in this Limited Warranty as Rocstor with this Limited Warranty This Limited Warranty is applicable in all countries and may be enforced in any country where Rocstor or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty However warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase Rocstor warrants that the Rocstor hardware product and all the internal components of the product that
26. VEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS Disclaimer We accept no liability for any loss of data damages and the inability of Rocstor products to work with any third party equipment Nor can Rocstor accept any liability or responsibility for software or third party hardware products Limited Warranty Period The limited warranty period for Rocpro 900e is two 2 Years Parts and Labor This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Types of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts including hard drives identified by Rocstor Support Organization as pre failure Carry in Limited Warranty Service Available Monday Friday Under the terms of carry in service you may be required to deliver your Rocstor product to the Rocstor Service Center or an authorized service location for warranty repair You must prepay any shipping charges taxes or duties associated with transportation of th
27. ac OS extended journal 14 After selecting the type of format click the Apply tab in the lower right of the screen figure 7 1 On the next screen Partition Disk click Partition figure 8 0 0060 RocStor C Lom Gy fd 0020 Q9 Q sim asi 3 298 1 GB Hitachi HDT721 S i naai i Macintosh HD il Mac Volume Scheme Volume Information Ed 698 6 GB RocStor E Rocstor _1 Partition v Name Rocstor HL DT ST DVDRW GA11N Format Mac OS Extended Journaled 4 l Size 698 64 GB a PsyncX 2 2 2 dmg a videora ipod 504 2 dmg a PwnageTool 4 0 dmg To partition the selected disk choose a volume scheme Set the a vic 1 1 3 dmg name format and size for each volume Then click Apply a googleearth chrome bun a DivXinstaller dmg A new volume will be created a DiskWarrior dmg Size 698 6 GB a lj1150 1010serieshbmacX a Skype 2 8 0 866 dmg a vlc 1 1 10 1 dmg a WD Drive Manager Installe v a BitTorrent 7 0 1 dmg 4 Options Revet Apply a RAID MASTER Mac v1 6 1 c Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes E Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 7 1 000 RocStor C gt 723 IZ 090 9Q s m in Partition Disk Z 298 1 GB Hitachi HDT721 Z Macintosh HD 1698
28. al Bus SATA Serial Advanced Technology Attachment Comparison Chart Introduction to Formatting File Allocation Table FAT and FAT 32 HFS Plus or HFS LIMITED WARRANTY TECHNICAL SUPPORT ACKNOWLEDGEMENTS Trademarks Copyrights CONTACT INFORMATION Corporate Headquarters Technical Support Return Authorization RMA Sales Info 34 34 36 38 38 39 40 40 41 42 43 44 44 45 46 49 49 49 49 51 51 51 51 IMPORTANT NOTICES Safety Notices e The warranty is void if an unauthorized person attempts and or repairs the hard disk drive e Read all Manuals and instructions carefully before using the device e Do not spill any liquid or insert any object into the device e Use the device within the specifications indicated including but not limited to power requirements temperature humidity sunlight and magnetism from other devices such as computers and televisions e Please visit the Rocstor website www rocstor com for further information concerning specifications and use of the device General Notices e Consistently make multiple backup copies of your data for your protection Hard disk drives are subject to failure at any time e Rocstorage Inc shall not be held liable for loss of data or the restoration or recovery of data on the device Please view complete Limited Warranty Information in this manual or on the Rocstor website www rocstor com for further details Capacity Disclaimer Actual
29. are backed by free telephone technical support for two 2 years from the date of purchase Please register your product with Rocstor To register fill in the Limited Warranty Registration form in the Support tab at www rocstor com Free telephone technical support is available weekdays from 9 AM until 6 PM Pacific Standard Time Customers in the United States and Canada can call toll free 888 877 8777 all others must call 818 449 2000 When calling for support please have the product s serial number printed on the label on the bottom of the drive and system hardware information available Trademarks Acknowledgements 2012 Rocstorage Inc acknowledges the following trademarks for company names or products mentioned within the Rocstor site portal pages and articles text manuals Rocstor Rocsecure and Rocpower are registered trademarks of Rocstorage Inc Rocpro Rocport Rocbit Rocsafe are the trademarks of Rocstorage Inc store your future secure your future and power your future are the slogan marks of Rocstorage Inc Apple the Apple logo Mac Power Macintosh FireWire and Mac Pro Leopard are trademarks of Apple Computer Inc in the United States and other countries Microsoft MS DOS Windows CE Windows NT Windows 98 Soft Windows Vista Windows 7 are registered trademarks of Microsoft Corporation in the United States and other countries Intel Itanium Pentium XXX Celeron and Xeon MMX are reg
30. e Carrying case SA ROCPRO 900e FireWire 800 eSATA Cable 9 to 9 pin Cable USB Cable Power Cord Stand 3 0 D Carrying Case Quick Installation Guide Minimum System Requirements Mac Users Window Users Hardware eSATA or FireWire 800 Or Hardware eSATA or FireWire 800 Or 400 or USB 3 0 2 0 port s 400 or USB 3 0 2 0 port s Mac PowerPC or Intel processor running Operating Systems Microsoft Windows Mac OS 9 X Leopard Snow Leopard 2000 Me XP Vista Windows 7 Lion Recommended memory 512 MB RAM Recommended memory 512 MB RAM Many computers do not come with factory installed FireWire 800 Therefore you may need to purchase a PCI PCI X or PCI Express card to use these ports Rocstor offers a variety of accessories to work with PC Windows or Mac based Computers Please visit us at www ROCSTOR com Connectors FireWire 800 IEEE 1394b port x2 You may connect FireWire 800 to a FireWire 400 port via a special cable also read page 12 Standard AC power input connection ON OFF power switch USB 3 0 port x1 eSATA Power Power FireWire eSATA USB Switch 800 3 0 QUICK INSTALLATION How to Connect the Interface Cables Connecting the Drive 1 Turn ON your computer and wait until it fully boots up to load all programs 2 Connect one end of the power cord directly to the Rocpro 900e and the other end to an AC outlet surge protector or battery Backup UPS 4 Surge
31. e for your product For information on service upgrades visit www rocstor com Service upgrades purchased in one country are not transferable to another country Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB Gigabytes has space for approximately 500 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used or 1GB 1 000 000 000 bytes Options and Software The Limited Warranty terms and conditions for Rocstor options are as indicated in the Limited Warranty applicable to Rocstor options ROCSTOR DOES NOT WARRANTY SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ROCSTOR Rocstor s only obligations with respect to software distributed by Rocstor under the Rocstor brand name are set forth in the applicable end user license or program license agreement Non Rocstor hardware and software products are provided AS IS and without any Warranty However non Rocstor manufacturers suppliers or publishers may provide their own warranties directly to you The data stored in Rocstor and Rocsecure storage product lines are
32. e host bus and device have been properly and securely installed You may reinstall to assure proper installation Notes When connecting the device to USB 3 0 port in your computer please be sure that the connection at the host computer is Supper Speed USB 3 0 and drivers if required are installed otherwise you may experience slower transfer speed between the host computer and the Rocpro device Notes Mac OS 10x Rocpro drives are designed to save electricity and subsequently the wear and tear of the internal hard drive by having the hard drive stop spinning when the Rocpro is not accessed for a certain amount of time sleeping mode Under Mac OS 10 you it might cause an error please ignore the error message as it might take few seconds to start spinning at the designated speed wake up You may require upgrading to a higher version of Mac OS if your host computer does not recognize the Rocpro device when connected via FireWire You must avoid particular characters similar to X when coping to FAT 32 volume section Troubleshooting for PC WINDOWS based computers Problem The computer does not appear to recognize the drive Solutions s A window should appear notifying you that a device is connected and or the Rocpro HD icon should appear on the My Computer folder Your computer s Minimum requirements may not meet the minimum system requirements as indicated in this Manual Page 7 Confirm that the outlet is providin
33. e product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTORAGE IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTORAGE IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTORAGE WHEN THE PRODUCT WAS MANUFACTURED Rocstorage shall not be responsible or liable for backing up any data that is on a drive being returned for service Expect that all data on the drive will be destroyed and not retrievable when returned for warranty service Rocstor Replaceable Parts Program Where available the Rocstor Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty This will save considerable repair time After you call the Rocstor Technical Support Center at 888 877 8777 a replaceable part can be sent directly to you Once the part arrives call the Rocstor Technical Support Center A technician will assist you over the phone to ensure that the installation is quick and easy Service Upgrades Rocstor offers extra coverag
34. ent operating systems had little choice but to stick with FAT32 Since then full support for NTFS has become available in Linux and many other operating systems by installing the FUSE library on Linux together with the NTFS 3G application Data exchange is also possible between Windows and Linux by using the Linux native ext2 or ext3 file systems through the use of external drivers for Windows such as ext2 IFS However Windows cannot boot from ext2 or ext3 partitions HFS Plus or HFS This is a file system developed by Apple Inc to replace their Hierarchical File System HFS as the primary file system used in Macintosh computers or other systems running Mac OS It is also one of the formats used by the iPod digital music player HFS Plus is also referred to as Mac OS Extended or erroneously HFS Extended where its predecessor HFS is also referred to as Mac OS Standard or erroneously as HFS Standard During development Apple referred to this file system with the codename Sequoia HFS Plus is an improved version of HFS supporting much larger files block addresses are 32 bit length instead of 16 bit and using Unicode instead of Mac OS Roman or any of several other character sets for naming the items files folders Names were normalized to a form very nearly the same as NFD there are some minor differences derived from the fact that the HFS Plus format was finalized before Unicode had standardized the NFD format HF
35. eted the New Partition Wizard You selected the following settings Disk selected Disk 1 Partition size 114471 ME Drive letter or path E File system NTFS Allocation unit size Default Volume label New Volume irk format hla To close this wizard click Finish Computer Management m File Action View Window Help e o AH DP 2m EJ Computer Management Local Vol if System Tools E C Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 l E Event Viewer J E Partition Basic Formatting 11179GB 11179GB 100 Shared Folders MJ Local Users and Groups da Services and Applications C 74 52 GB NTFS Healthy System E 111 79 GB Formatting 15 You will return automatically to the Disk Management window and will see the newly formatted Rocstor disk on the screen with the name you selected If no new name was entered in the Volume label the Rocstor drive will show up as New Volume To rename the volume at this time right click New Volume and click Properties You can now change the volume name up to 11 characters Click OK O Computer Management E amp Tool E c Partition Basic NTFS Healthy System 74 52 GB 30 60 GB fi Event Viewer EM partition Basic NTFS Healthy 111 79 GB 111 72GB lan Removable Storage Disk Defragmenter Disk Management B P Services and Applications c 74
36. g the correct voltage and the electrical power cord is securely attached to both the outlet and the Rocpro drive Poor or loose connections can result in loss of power and possible damage to the drive Ensure that the ON OFF switch is turned to the ON position If the Rocpro drive is connected to an outlet via an Undisrupted Power Supply battery Backup or a surge protector be sure that they provide the correct voltage and they are all switched ON and receiving electricity Please review the Manual s installation procedure in reference to Formatting Operating Systems and Interfaces you are using to ensure they were properly followed Please check the cable connections as the cables must be properly and securely attached to the computer and hard drive Ensure that there is a firm connection It is suggested that the cables be detached and reattached and that the computer be shut off for 20 seconds and then restarted If a conflict with drivers or extensions exists contact Rocstor for assistance email tech support at support rocstor com or call technical support department at 888 877 7716 Problem The FireWire ports would not mount work with Windows 2000 Solution You may require installing Windows 2000 Service pack 4 You may download the Service Pack 4 update for free from the Microsoft website WWw microsoft com Downloads details aspx familyid21001AAF1 749F 49F4 8010 297BD6CA33A0 amp displaylang en Problem The Rocpro d
37. h chrome bun DivXInstaller dmg DiskWarrior dmg a lj1150 1010serieshbmacX Skype 2 8 0 866 dmg a vic 1 1 10 1 dmg WD Drive Manager Installe a BitTorrent 7 0 1 dmg RAID_MASTER_Mac_v1 6 1 deskton4shared 1 3 dma uj uj uj uj uj E o Disk Description RocStor 600 RocStor First Aid Erase X Partition RAID Restore Volume Scheme Volume Information 1 Partition A Name Rocstor Format Mac OS Extended Journaled v Size 698 64 GB To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply A new volume will be created Size 698 6 GB Formatting disk1s2 as Mac OS Extended Journaled with name Rocstor Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 8 1 RocStor 0 9 9 Q 5 5 5 E 298 1 GB Hitachi HDT E Macintosh HD 698 6 GB RocStor El Rocstor QHL DT ST DVDRW GA Current a PsyncX 2 2 2 dmg a videora ipod 504 2 a PwnageTool 4 0 dmg a vic 1 1 3 dmg a googleearth chrome a DivXInstaller dmg a DiskWarrior dmg a 1150 1010serieshb a Skype 2 8 0 866 dmg a vlc 1 1 10 1 dmg a WD Drive Manager In a BitTorrent 7 0 1 dmg A RAID MASTER Mac v Cu Disk Description RocStor Connection Bus FireWi
38. he Macintosh HD icon The same procedures would also apply to the following steps 3 Once the icon appears on the Desktop click on the Macintosh HD icon figure 2 0 06600 Applications T mam 3t Q Y DEVICES 1tb hds721010cla332 Address Book x gt e Applications 4 OD AppleScript E3 iDisk 3 Cfg jm Automator Ei Rocstor a Firefox bg Google Chrome 54 Calculator gt SHARED Google Chrome copy y Carbon Copy Cloner RAM Bl Google Earth 4 Chess FF Desk amp Google Earth Dashboard ea wes d Bl Google Earth alias A Dictionary A Applications Bl Google Earth alias 2 G3 DivX 7 Documents E Library EM Expos fiy rocstor MAU 1 1 2 Update Log Firefox S _ Microsoft Office 2004 Font Book a ROCSAFE nual Draft 8 Front Row 5 Today Yesterday System 41 User Guide formation d GarageBand Google Chrome Past Week Users ft iCal ZE All Images iChat 33 All Movies e iDVD 33 All Documents ta Image Capture A iMovie E Intel Mac 000 0002 Z iPhoto iSync amp 3 iTunes a Web w amp LimeWire LogMeln a Mail amp Microsoft AutoUpdate m AA 4 k Figure 2 0 4 In the Macintosh HD menu click on the Applications icon ll e e JH dl ege e JH 5 In the Applications menu click on the Utilities icon figure 3 0 AAA Utilities ERES oo im L9 87 Q Y DEVICES 1tb hds721
39. ick on the Control Panel link v My Network Places k dor g e RecydeBin i p HP Safety and Comfort Guide H Install Altiris Local Recovery 55 Register your Desktop Set Program Access and Defaults O windows Catalog Programs te Favorites f m Windows Professional ri Log Off alexa Turn Off Computer ROCSTOR ROCPRO 900e user manual Page 25 If the icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is not displayed click on the Settings link and then click on the Control Panel link Click on the Start icon on the lower left of your screen Click on Run Delete anything listed in the Open window Type the following compmgmt msc and then click OK Skip to INSTRUCTION 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS page 24 1 a My Network Places Recycle Bin Internet Explorer 7x Type the name of a program folder document or Internet resource and Windows will open it for you opes ROCSTOR ROCPRO 900e user manual Microsoft Windows Professional Page 26 INSTRUCTIONS UPON REACHING CONTROL PANEL a After reaching the Control Panel click on Administrative Tools Control Panel File Edit View Favorites Tools Help ae Ou B JO seach 7 Folders 111 Address Control Panel v Go Norton AntiVirus Q
40. ion Wizard Specify Partition Size Choose a partition size that is between the maximum and minimum sizes Maxium disk space in megabytes MB 114471 Minimum disk space in MB Partition size in MB 10 Under Assign Drive Letter or Path accept the default letter and click Next New Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition C Do not assign a drive letter or drive path 11 In the Format Partition accept the default setting New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings you want to use Do not format this partition Nocaton unt sze Volume label Perform a quick format Enable file and folder compression lt Back Net gt Cancel 12 The Volume label can be changed to any name up to 11 characters 13 Suggest that Quick Format be selected and then click Next 14 You now reached the Completing the New Partition Wizard screen It displays the various settings you previously selected If you are satisfied with your selections click Finish to complete the new formatting At this time the Rocstor disk drive is being formatted which may take a few minutes New Partition Wizard Completing the New Partition Wizard You have successfully compl
41. istered U S trademarks of Intel Corporation or its subsidiaries in the United States and other countries This product is may also be integrated with SATA hard drives from the following manufactures Seagate Samsung Western Digital Hitachi Toshiba Fujitsu All other names are trademarks of their respective companies Rocstor wishes to acknowledge the use of tables charts graphs and texts from the Wikipedia website 2000 2012 Copyrights O 2012 Rocstorage Inc This Manual is protected by United States copyright law and may not be reproduced distributed transmitted displayed published or broadcast without the prior written permission of Rocstorage Inc You may not alter or remove any trademark copyright or other notice from copies of this Manual Assembled and integrated by Rocstor in the U S A using domestic and or foreign components Rocstorisa California Company U S A SS Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park CA 91304 4129 Office 1 818 449 2000 Fax 1 818 884 8777 Email info Rocstor com Technical Support RMA Tel 888 877 7716 USA and Canada Tel 1 818 449 2000 Domestic and Internationals Fax 1 818 884 8777 Hours 9 00 am 5 00 pm PST Mion Fri excluding holidays Email support Rocstor com Sales Info Hours 8 00 am 5 00 pm PST Mion Fri excluding holidays Email sales Rocstor com Tel 888 877 7716 Fax 818 884 8777
42. isting operating systems for personal computers This makes it an ideal format for hard drives and other storage devices and a convenient way of sharing data between disparate operating systems installed on the same computer a dual boot environment FAT 32 is a disk formatting scheme which allows a maximum file size of 4 GB Larger files require another formatting type such as HFS or NTFS Microsoft s Scan Disk utility included with Windows 95 98 places a volume limit of 127 53 gigabytes FAT 32 was introduced with Windows 95 OSR2 Windows 98 introduced a utility to convert existing hard disks from FAT16 to FAT32 without loss of data In the NT line native support for FAT32 arrived in Windows 2000 Windows 2000 and Windows XP can read and write to FAT32 file systems of any size but the format program included in Windows 2000 and higher can only create FAT32 file systems of 32 GB or less This limitation is by design and was imposed because many tasks on very large FAT32 files become slow and inefficient when file systems exceed 32GB This limitation can be bypassed when using the Windows command line Format utility or by using third party formatting utilities The maximum possible size for a file on a FAT32 volume is 4 GB minus 1 byte Video capture and editing applications and some other software can easily exceed this limit Until mid 2006 those who run dual boot systems or who move external data drives between computers with differ
43. ition Map for Tiger Leopard Snow Leopard and GUID partition table for Lion figure 6 0 and then click OK 4m f RocStor E 5 0 9 9 9 9 si mia a Choose a partition scheme appropriate for the way you will use pum d ore a 298 1 GB Hitachi HDT721 this disk Macintosh HD E1 698 6 GB RocStor GUID Partition Table E Rocstor To use the disk to start up an Intel based Mac or to use the disk as a non startup disk with any Mac with Mac OS X version 10 4 or later 53 HL DT ST DVDRW GA11N led Apple Partition Map a PsyncX 2 2 2 dmg To use the disk to start up a PowerPC based Mac or to use the disk as a a videora ipod 504 2 dmg non startup disk with any Mac a PwnageTool 4 0 dmg O Master Boot Record e a volume scheme Set the a vlc 1 1 3 dmg q M To use the disk to start up DOS and Windows computers or to use with a googleearth chrome bun devices that require a DOS compatible or Windows compatible partition me Then click Apply a DivXInstaller dmg a DiskWarrior dmg a 11150 1010serieshbmacX Default C o 3 a a Skype 2 8 0 866 dmg a vic 1 1 10 1 dmg a WD Drive Manager Installe a BitTorrent 7 0 1 dmg Options Revert Apply a RAID MASTER Mac v1 6 1 o Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External
44. nd drivers if required are installed otherwise you may experience slower transfer speed between the host comport and the Rocpro device Front Lights Problem The front Light does not come ON Solutions The Rocpro device may not be connected to electricity The device switch is in the OFF position The Built in Power Supply does not work Contact Rocstor technical support Situation The light is green but it also flickers in Red Solutions The Light is OFF when the drive is Reading Writing do not turn the device OFF in this situation as you may lose the data being transferred in R W The light remains Green at normal operation or idle operation KNOWLEDGE BASE Rocpro 900e Unique Features e Built in power supply No bulky AC adapter necessary Direct Connection to Electricity U S A and International Auto Switch Power Supply Uses any standard certified computer cable rocstor JORAS 204 e Free carrying case e The Advanced Aluminum Material enclosure performs as a heat sink around the hard drive The state of the art casing is designed and engineered to maximize heat dissipation j e The Fan less enclosure significantly reduces noise and vibration e The case should be in an open environment to permit air to flow uen around the drive It is normal for the case to become harm when it is being used e The Rocpro series is designed for stackable horizontal and vertical use N e
45. nnection method USB USB Mini B USB supports three data transfer rates USB 2 0 A Hi Speed rate of 480 Mbits s 60 MB s All Rocstor devices are integrated with USB 2 0 Hi Speed USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB s All USB Hubs support Full Speed USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB s USB 3 USB 3 USB USB FireWire 400 FireWire 800 Mini B 6 pin 9 pin FireWire 400 4 pin Serial Advanced Technology Attachment SATA is a computer bus primarily designed for transfer of data between a computer and storage devices like hard disk drives or optical drives The main benefits are faster transfers ability to remove or add devices while operating hot swapping thinner cables that let air cooling work more efficiently and more reliable operation with tighter data integrity checks than the older Parallel ATA interface SATA 1 5 GB s and SATA 3 GB s SATA is designed to be backward and forward compatible with future revisions of the SATA standard SERIAL External SATA 3 Gb s Maximum cable length is 6 6 Ft 2 meters USB and FireWire allow longer distances This table shows the real speed of SATA 1 5 Gbits s and SATA 3 GB s SATA 1 5 Gbits s SATA 3 Gbits s Frequency 1500 MHz 3000 MHz Bits clock 1 1 8b10b encoding 8096 8096 Bits Byte 8 8 Real speed 150 MB s 300 MB s SATA offers performance as high as 3 0 GB sec per device with the current specification It also offer
46. onding products allow a transfer rate of 786 432 Mbits sec full duplex via a new encoding scheme termed beta mode It is backwards compatible to the slower rates and 6 pin connectors of FireWire 400 However while the IEEE 1394a and IEEE 1394b standards are compatible the FireWire 800 s connector is different from FireWire 400 s connector making the two cables incompatible An adapter or adapter cable purchased from a local electronics store allows the connection of older 222 devices to the newer port The full IEEE 1394b specification supports data rates up to 3200 Mbits sec over beta mode optical connections up to 320 Ft 100 meters in length FireWire Universal Serial Bus USB is a serial bus standard to interface devices USB was designed to allow peripherals to be connected using a single standardized interface socket and to improve Plug and play capabilities by allowing devices to be connected and disconnected without rebooting the computer hot swapping Other convenient features include providing power to low consumption devices without the need for an external power supply and allowing many devices to be used without requiring manufacturer specific individual device drivers to be installed USB can connect computer peripherals such as external hard drives storage devices keyboards PDAs scanners digital cameras printers personal media players and flash drives For many of those devices USB has become the standard co
47. pen Disk Utility Applications Utilities Select the drive in the list at the left then click the Erase tab Choose the desired volume format specify a name then click Erase Important Note Any cable FireWire800 or USB 3 0 inserted before the drive is powered on has priority over the other cables and will be the primary connection method e g if the drive is connected via FireWire 800 before powering on the drive data will be transferred via FireWire 800 The drive should only be connected to a computer via one interface at a time Connection of the drive to a computer via two or more interfaces is not recommended and may potentially damage your Rocpro drive and data How to Daisy Chain through FireWire ports to your Rocpro Drive at one time Daisy Chain Connecting Multiple Devices means that device A is connected to device B and device B is connected to device C and so forth All connections are made only through FireWire ports Do not mix interfaces Select FireWire ports only For example do not use USB and FireWire to Daisy Chain Mixing FireWire 400 and 800 connectors to Daisy Chain will reduce the transfer speed to FireWire 400 Daisy Chain allows you to connect multiple devices such as cameras external read write drives and other external devices such as hard disk drive to your computer via FireWire ports PARTITIONING AND FORMATTING THE ROCPRO DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32 unless
48. re External 10541026028552613 Volume Scheme First Aid Erase Partition RAID Restore Macintosh HD 4 7 o Volume Information Name Rocstor Rocstor Format Mac OS Extended Journaled Size 698 32 GB To erase and partition the selected disk choose a volume scheme set options for each volume and click Apply To resize the volumes on the selected disk drag the dividers between them and click Apply This volume will not be erased Size 698 3 GB Available space 697 1 GB Rocstor PA Total Capacity Write Status S M A R T Status Partition Map Scheme 698 6 GB 750 156 374 016 Bytes Read Write Not Supported GUID Partition Table Figure 9 0 16 You can now Exit or close to return to the desktop ROCSTOR ROCPRO 900e user manual Page 23 PARTITIONING AND FORMATTING THE ROCPRO DRIVE ON WINDOWS 2000 XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32 unless otherwise stated on the retail box WARNING Formatting and Partitioning the Rocpro Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive to your computer using the appropriate cables 3 Turn ON the Rocstor hard disk drive 4 The initial goal is to reach the Control Panel If you know how to get there skip this sec
49. rive is not working fast enough Solution You may have too many devices connected to your computer in particular in case of Laptops Disconnect some devices and observe if there is an improvement in performance Problem The performance and or transfer speeds are slow when the Rocpro drive is connected to my USB port Solution USB ports come in different speeds from 12Mbits s USB 1 0 480Mbits s USB 2 to up to 5 000Mbits s USB 3 0 If the Rocpro HD is connected to a USB 2 0 or 1 1 port low speed or hub the drive will work slower than if connected to a USB 3 0 port or hub Simply if the USB 3 0 cable is connected from Rocpro 900e to a USB 2 0 connector in your host computer the transfer speed will be reduced to up to 480 Mbit s which is the maximum transfer speed of USB 2 0 Problem There is no increase in performance when the Rocpro drive is connected via the USB cable to a USB 3 0 port Solution Ensure that the USB 3 0 and or USB 2 0 drivers for the host bus and device have been properly and securely installed You may reinstall to assure proper installation Problem The drive is working slow when connected directly to a USB 3 0 port on your computer Solution Review the minimum system requirements for your computer to ensure it supports Supper Speed USB 3 0 General Notes gt When connecting the device to USB 3 0 port in your computer please be sure that the connection at the host computer is High Speed USB 3 0 a
50. rocstor store your future rocstor ROCPRO 900e User Manual TABLE OF CONTENTS IMPORTANT NOTICES Safety Notices General Notices Capacity Disclaimer Care and Handling GENERAL Introduction Box Contents Minimum System Requirements Connectors and Rocpro rear view QUICK INSTALLATION How to Connect the Interface Cables Connecting the Drive Cable Types FireWire 800 FireWire 400 USB and SATA INSTALLING YOUR DRIVE Rocpro as a bootable device Disconnecting Your Drive PC Mac Reformatting Your Drive Reformatting via PC Window based computers Reformatting via Mac Important Note How to Daisy Chain through FireWire ports to your Rocpro Drive at one time PARTITIONING AND FORMATTING THE ROCPRO DRIVE ON A MAC OS Warning Important Notes Instructions for Partitioning and Formatting from FAT 32 to HFS PARTITIONING amp FORMATTING the ROCPRO Drive on WINDOWS 2000 XP VISTA 7 Warning Important Notes Different ways to get to the Control Panel Instructions upon reaching the Control Panel Instructions for Partitioning and Formatting from FAT 32 to NTFS CO CON OD O A to 10 11 11 11 11 12 12 12 12 12 13 14 14 14 15 24 24 24 25 2 28 TROUBLESHOOTING Troubleshooting for Macintosh computers Troubleshooting for PC Windows based computers KNOWLEDGE BASE Rocpro 900e Unique Features Specifications Introduction to Interfaces ports and Cables FireWire IEEE 1394 USB Universal Seri
51. s storage devices like hard disk drives or optical drives The transfer rate for Rocpro 900e is SATA 1 5GB sec SATA Maximum cable length is 6 6 Ft 2 meters USB and FireWire allow longer distances INSTALLING YOUR DRIVE All Rocstor hard drives are formatted as blank FAT32 32 bit file allocation table volumes unless otherwise stated on the box that are compatible with most modern Windows and Macintosh operating systems To begin using your Rocstor drive simply connect a data cable and power cord There s no need to shut down your computer because your Rocstor drive is hot pluggable Just plug it in and it s ready to use The first choice you have to make is which of the provided data cables to use The drive can connect directly to any available FireWire or USB port on your computer or it can be Daisy Chained to your computer through another compatible device with an available FireWire port The ability to Daisy Chain allows you to have multiple drives connected simultaneously greatly increasing your available storage capacity Daisy Chain is only available through FireWire ports If you intend to use the drive for additional storage only not as a startup device bootable use the cable that provides the maximum throughput rate for the buses available on your computer Up to 800 Mbits sec via FireWire 800 Up to 480 Mbits sec via USB 2 0 Up to 5 000 Mbits sec via USB 3 0 Up to 400 Mbits sec via FireWire 400 12 Mbits sec via USB 1
52. s new features such as hot swapping Compassion SAS eSATA SATA 300 SATA 150 PATA 133 FireWire 3200 FireWire 800 FireWire 400 USB 2 0 USB 3 0 Ultra 320 SCSI Fiber Channel Over Copper Cable Fiber Channel Over Fiber Infiniband 12x quad rate Raw Bandwidth Mbits s 3000 3000 3000 1500 1064 3144 786 393 480 4800 2560 4000 10520 120000 Transfer Speed Mbits s 375 375 375 187 5 133 393 98 25 49 13 60 600 320 400 2000 12000 SATA LE Max Cable Length Feet meters 26 Ft 8 m 6 5 Ft 2 m 3 3 Ft 1 m 3 3 Ft 1 m 18 inches 0 46 meters 100 Cables available for 100m 100 11 m 15 Ft 4 5 m 5 14 m TBD 39 Ft 12 m 39 Ft 12 m 6 5 164000 Ft 2 50000 m gt 32 Ft gt 10 m Copper 32 800 Ft 10000 m Fiber SATA al Power Provided No No No No No 12 25 V 15 W 12 25 V 15 W 12 25 V 15 W 5V 2 5 W 5V 2 5 W No No No No Chart Device per channel 4 1 15 W port multiplier 1 per line 1 per line 2 63 63 63 127 127 16 126 16777216 with switches 126 16777216 with switches 1 with point to point Many W switched Fabric Introductions Formatting File Allocation Table FAT FAT is a file system developed by Microsoft for MS DOS and is the primary file system for consumer versions of Microsoft Windows The FAT file system is relatively uncomplicated and is supported by virtually all ex
53. t the ON OFF switch is turned to the ON position If the Rocpro drive is connected to an outlet via an Undisrupted Power Supply battery Backup or a surge protector be sure that they provide the correct voltage and they are all switched ON and receiving electricity Please review this Manual s installation procedure for the operating system and interface you are using Read the Manual s installation procedure to ensure it was properly followed Please check the cable connections as the cables must be properly and securely attached to the computer and hard drive Ensure that there is a firm connection It is suggested that the cables be detached and reattached and that the computer be shut off for 20 seconds and then restarted Ensure that the Rocpro drive has been properly reformatted by reviewing the User Manual Have you checked to confirm that the computer s operating system works with the file system Review the manual that came with your computer to ensure that the file system is compatible with the operating system Problem The Rocpro drive is not working fast enough Solution You may have too many devices connected to your computer such as Laptop computers Disconnect some devices and observe if there is an improvement in performance Problem There is a decrease in performance when the Rocpro drive is connected via the USB cable to a USB 3 0 port Solution Ensure that the USB 3 0 and or USB 2 0 drivers for th
54. tion and go directly to Instruction 1 Instructions for Partitioning and Formatting from FAT 32 to NTFS A fast way of reaching Disk Management is to right click My Computer icon and left click on Manage in the drop down menu The next window is Computer Management In the left menu click Disk Management 5 The ultimate goal is to reach Disk Management If you know how to get there skip this section and go directly to Instruction 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS 6 Due to different views that are possible on Windows operating systems 2000 XP Vista Windows 7 we will provide various ways of reaching the Control Panel 7 Click means left click Right Click will be so labeled 8 Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click DIFFERENT WAYS TO GET TO THE CONTROL PANEL You may use any one of the following methods 1 Ifthe icon My Computer shows on your desktop click or double click on the icon Under Other Places click on Control Panel Under Windows XP under Vista Windows 7 OS 2 Ifthe icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is displayed cl
55. ured during transportation by the sender You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping Limitation of damages Liability IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE THE ORIGINAL PURCHASER S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ROCSTOR S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE ROCSTOR IS NOT LIABILE FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT Limitation on Consequential Damages ROCSTOR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FORA THIRD PARTY THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE E
56. you have purchased or leased from Rocstor are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from Rocstor Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Rocstor products are manufactured using new materials or new and used materials equivalent to new in performance and reliability Soare parts may be new or equivalent to new Spare parts are warranted to be free from defects in material or workmanship for thirty 30 days or for the remainder of the Limited Warranty Period of the Rocstor hardware product in which they are installed whichever is longer Rocstor s Obligation under the Limited Warranty During the Limited Warranty Period Rocstor will repair or replace the defective component parts or the hardware product All component parts

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