Drobo B800fs
Contents
1. 13 DRIVES IN DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i AND B800fs WILL RETAIN HEAT AFTER USE PLEASE USE CAUTION WHEN REMOVING DRIVES FROM DROBO DROBOPRO OR DROBOELITE TO SAFELY REMOVE DRIVES PRESS THE DRIVE LATCH TO RELEASE THE DRIVE AND ALLOW THE DRIVE TO COOL IN THE DATA BAY FOR 10 MINUTES BEFORE COMPLETELY REMOVING THE DRIVE FROM DROBO DROBOPRO OR DROBOELITE FAILURE TO FOLLOW THIS PROCEDURE MAY RESULT IN INJURY FROM HOT DRIVES 14 Damage Requiring Service Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs should be serviced by an employee of Data Robotics Inc or a Data Robotics Inc Authorized Reseller qualified service personnel and should be serviced when A THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED B LIQUID HAS SPILLED INTO DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs C DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs HAS BEEN EXPOSED TO RAIN OR WATER D DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs DOES NOT OPERATE NORMALLY WHEN YOU FOLLOW THE OPERATING INSTRUCTIONS E DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs HAS BEEN DROPPED OR THE CHASSIS DAMAGED F DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs SHARE EXHIBITS A DISTINCT CHANGE IN PERFORMANCE 15 Use only the supplied USB 2 0 USB 3 0 FireWire 800 Ethernet and power cables when operating Drobo DroboPro DroboElite Drobo FS ProFS B802. Drobo Dashboard InstallShield Wizarc Destination Folder Click Next to install to this folder or dick Change to install to a different folder Install Drobo Dashboard to C Program Files x86 Drobo Drobo Dashboard Create a Drobo Dashboard shortcut on my desktop InstallShield Depending on your operating system one ofthe following may result e n some Windows operating systems a Windows Access Control dialog box appears asking if you want to allow changes to your computer Click the Allow or Yes button as appropriate e In the Macintosh you will be prompted for your administrator password Enter it and click the appropriate button Drobo Dashboard installs on your computer 7 lf you are on a Macintosh you will be prompted to restart your computer in order to complete installation Do this 8 After installation is complete leave the Launch Drobo Dashboard check box selected and click the Finish button The Drobo Dashboard application appears When it launches for the first time the Confirm dialog box appears asking if you would like Drobo to automatically check for software updates of your Drobo Dashboard and firmware for your Drobo device 9 We strongly recommend that you click the Yes button Afterwards the All Devices page displays in Drobo Dashboard Leave Drobo Dashboard open as you continue with the set up procedures drobo com Getting Started Guide for Your Drobo
3. Getting Started Guide Drobo FS Drobo Model B800fs dropo Data Robotics Inc supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those permitted by copyright law Copyright 2011 Data Robotics Inc Data Robotics Drobo DroboShare DroboPro DroboElite and BeyondRAID are trademarks of Data Robotics Inc which may be registered in some jurisdictions All other trademarks used are the property of their respective owners Information supplied by Data Robotics Inc is believed to be accurate and reliable at the time of printing but Data Robotics Inc assumes no responsibility for any errors that may appear in this document Data Robotics Inc reserves the right without notice to make changes in product design or specifications Information is subject to change without notice Data Robotics Inc 1705 Wyatt Drive Santa Clara CA 95054 U S A For more info visit http www drobo com Part 070 00035 002 Rev 02 drobo com Getting Started Guide for Your Drobo FS B800fs Table of Contents BEFORE YOU BEGIN Checking Box Contents Drobo FS Drobo B800fs Checking System Reguirements Operating Systems Supported for Drobo FS B800fs Cable Interfaces Supported Checking the Hardware You Need Selecting Hard Drives Determining How Much Hard Drive Space You Need Using a Router or Switch Using an Uninterruptible Power Supply UPS or Power Surge Protector
4. Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or Il internal desktop hard drives Interfaces USB 2 0 FireWire 800 and iSCSI Drobo Dashboard Application required for iSCSI Microsoft Windows Operating Systems Apple Macintosh OS X v10 4 10 5 6 required for iSCSI File system support NTFS HFS FAT32 and EXT3 Drobo FS Specifications amp Systems Requirements Power Supply AC Input 100 240VAC 2 5A 50 60Hz DC Output 12 17VDC 8 33A amp 100W Max Drobo Power Consumption 5A 12V 60W Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 5 9 wide x 7 3 tall x 10 3 long 150 3mm wide x 185 4mm tall x 262 3mm long Weight 8 Ibs without power supply Storage Accepts up to five 3 5 SATA compliant internal desktop hard drives Interface Ethernet Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system support EXT3 DroboPro FS Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95
5. On critical situations only 3 Ensure that the Enable Auto Updates check box is selected and then click the OK button When one or more software updates are available a message appears asking if you would like to install the update s If so click the Yes button and follow the prompts to install them drobo com Getting Started Guide for Your Drobo FS B800fs 17 safely Shutting Down Your Drobo FS B800fs If you plan to shut down your Drobo device for any reason itis very important that you do so safely Improper Drobo device shutdowns may cause file corruption and or data loss It is a good idea to shut down your Drobo device before any of the following situations e You are not going to be using your Drobo device for an extended period e You are going to disconnect the cable s or power cord e You want to move your Drobo to another location e You are going to remove the entire disk pack Note If you are concerned about saving power know that your Drobo device automatically shifts into power saving mode when it has not been accessed for 15 minutes the default setting If you will not be using your Drobo device for an extended period of time however it is a good idea to safely shut it down Safely Shutting Down Your Drobo Device Using Drobo Dashboard This is the recommended method for safely shutting down your Drobo device 1 Check that the activity light on your Drobo device is off indicating that no data is a
6. Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 6 0 wide x 6 3 tall x 10 7 long 152 4mm wide x 160mm tall x 271 8mm long Weight 6 Ibs 11 3 ozs without power supply Storage Accepts up to four 3 5 SATA or Il internal desktop hard drives Interfaces USB 2 0 and FireWire 800 2nd Generation Only Drobo Dashboard Application optional Microsoft Windows Operating Systems Apple Macintosh OS X v10 4 File system support NTFS HFS FAT32 and EXT3 via DroboShare Drobo S Specifications amp Systems Requirements Power Supply AC Input 100 240VAC 2 5A 50 60Hz DC Output 12 17VDC 6 6A amp 80W Max Drobo Power Consumption 4A 12V 48W Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 5 9 wide x 7 3 tall x 10 3 long 150 3mm wide x 185 4mm tall x 262 3mm long Weight 8 Ibs without power supply Storage Accepts up to five 3 5 SATA or Il internal desktop hard drives Interfaces USB 2 0 FireWire 800 eSATA Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system support NTFS HFS FAT32 and EXT3 DroboPro Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F
7. SETTING UP IN JUST FOUR EASY STEPS Installing Drobo Dashboard Installing Drobo Dashboard from the Resource CD Installing Drobo Dashboard from the Website Inserting the Hard Drives Connecting the Cables and Turning on the Power Connecting to Your Network Connecting to a Power Source Turning On Your Drobo Device Setting the Administrator Username and Password WHERE TO GO FROM HERE Using Best Practices Keeping Your Software Up to Date safely Shutting Down Your Drobo FS B800fs safely Shutting Down your Drobo Device Using Drobo Dashboard safely Shutting Down your Drobo Device Manually Using the Online End User Guide Using Context Sensitive Help Using the Knowledge Base Getting Support TROUBLESHOOTING YOUR SETUP INDEX drobo com Getting Started Guide for Your Drobo FS B800fs CO CO GI A FP FR 00 00 00 00 00 WwW 10 10 12 13 13 13 15 17 17 18 19 19 20 21 21 21 21 22 23 Before You Begin Congratulations on your new Drobo FS B800fs This Getting Started Guide will help you get your Drobo FS B800fs set up in just a few easy steps Before you begin it s a good idea to check your system and hardware reguirements In this chapter you will e Check box contents e Check system requirements e Ensure that you have the hardware you need for your Drobo device Checking Box Contents Check your product s box to ensure it contains all the components listed below Drobo FS Drobo Model B800fs e Dro
8. Warning Any pre existing data on the hard drives will be erased as the drives will be formatted If you wish to keep the data copy it to another drive or medium before using with your Drobo device Note Once you insert the drives into your Drobo device they function as a unit or pack To access the data on them you will need the entire pack 1 Remove the face plate from the front of your Drobo FS B800fs by pulling it off 2 With one hand hold the hard drive so that its connectors are positioned at the device and toward the bottom for the Drobo FS see Figure 1 or positioned toward the left for the Drobo B800fs see Figure 2 drobo com Getting Started Guide for Your Drobo FS B800fs 10 Connectors Figure 1 Installing hard drives on a Drobo FS Connectors lt gt te Figure 2 Installing hard drives on a Drobo B800fs Warning For optimal performance keep the Drobo B800fs in its normal horizontal position If placed on its side hard drives may disconnect 3 With your other hand use your thumb to depress and hold open one of the drive locks to a selected data bay Refer to the image below Drive Lock Data Bay Data Bay Indicator 4 Slide the hard drive
9. management strategy To better safeguard your valuable data we strongly encourage you to review our guide on best practices which can be found at http www drobo com support best practices php Our guide offers strategies to protect data beyond hard drive failures Following best practices will help maximize the safety of your data drobo com Getting Started Guide for Your Drobo FS B800fs 16 Keeping Your Software Up to Date To ensure optimal performance we highly recommend that you set your Drobo device to automatically check for software updates You may have already done this during the initial setup This feature keeps both Drobo Dashboard and your product s firmware current You can also install updates from www drobo com support updates php Important Note In some cases the latest version may be released with new products on a Resource CD or through Drobo Dashboard s automatic updates feature for a short period of time before being made available on the website Therefore it is best to enable Drobo Dashboard to update your software automatically 1 Launch Drobo Dashboard and click your Drobo device on the All Devices page 2 From the Navigation menu click Dashboard Preferences and click Dashboard Settings The General Settings page appears General Settings Drobo Dashboard should send alerts On all useful information 7 Enable Auto Updates f When a situation is important Y Enable System Tray
10. Drobo device displays in Drobo Dashboard as follows dro bO Drobo Dashboard All Devices Capacity and Tools Shares al Status Settings amp Drobo Copy Dashboard Preferences Help A Drobo is healthy and has sufficient capacity No action is reguired atthis time You can add capacity by l adding an additional hard drive to an empty data bay Notes Drobo Dashboard automatically assigns Drobo as the default name for your Drobo device which you can rename later For Drobo B800fs Drobo Dashboard formats the drives into Volume 1 and Volume 2 A drive bay indicator light displays green for each hard drive on your Drobo device For details see Understanding Your Indicator Lights in the Online User Guide Tip If you would like to see how your drive space is being used double click your Drobo FS B800fs on the All Devices page and then on the Capacity and Tools page click the View Usage MD button in the upper right corner drobo com Getting Started Guide for Your Drobo FS B800fs 14 Setting the Administrator Username and Password To complete the setup of your Drobo device you will need to create an administrator username and password 1 In Drobo Dashboard double click your Drobo FS B800fs on the All Devices page The Capacity and Tools page appears 2 Click the link that reads Click here to password protect this Drobo The Admin Settings page appears d ro po Drobo Dashboard dot
11. FS B800fs 9 Installing Drobo Dashboard from the Website You can install Drobo Dashboard from www drobo com support updates php Note however that the latest version may be released with new products on a Resource CD for a short period of time before being made available on this website 1 Using your browser on an active Internet connection navigate to www drobo com support updates php 2 Locate the link for the latest Drobo Dashboard software and click on it 3 If you re given a choice to install or run Drobo Dashboard or save the installation file to your computer choose to save the file to your computer Locate the file and double click on it to begin installation You can delete the installation file afterwards 4 lf warning messages appear asking if you re sure you want to open and or install the file or program click the OK or Run button as appropriate to continue with the installation 5 A dialog box may appear asking you to select your language from the drop down list After doing so click the OK button The Drobo Dashboard Installlation Wizard appears preparing to install 6 Continue with the installation process following from step 4 in the Installing Drobo Dashboard from the Resource CD section Inserting the Hard Drives After installing Drobo Dashboard you are ready to insert hard drives For more information on hard drive requirements see Checking the Hardware You Need on page 4
12. 0i or B800fs Servicing The user should not attempt to service Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs beyond that described as user service items in the FAQ section of this manual the Troubleshooting sections of the Help Files or the support Knowledge Base All other servicing should be referred to qualified service personnel Cleaning Unplug Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs from the wall outlet before cleaning Do not use liquid or aerosol cleaners use a damp cloth If Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs comes in contact with any liquid unplug the power adaptor and let Drobo dry thoroughly before plugging back in Power Source Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs should be operated only from the type of power source indicated on the marking label or in this User Guide If you are not sure of the type of power supplied to your home or business consult your local power company Overloaded Power Outlets Do not overload wall outlets and extension cords this can result in risk of fire or electric shock Electric Shock To reduce the risk of electric shock do not disassemble Drobo DroboPro DroboElite DroboFS ProfS B800i or B800fs Doing so will void the warranty Take it to a quailed service person when service or repair work is required Opening or removing covers may expose you to dangerous voltage or other risks In
13. 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or II internal desktop hard drives Interfaces USB 2 0 Admin only and iSCSI Drobo Dashboard Application required for iSCSI Microsoft Windows Operating Systems Apple Macintosh OS X v10 5 File system support NTFS HFS FAT32 and EXT3 B800fs Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or II internal desktop hard drives Interfaces Ethernet Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system support EXT3 FCC Compliance amp Advisory Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in
14. F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or Il internal desktop hard drives Interfaces Ethernet Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system support EXT3 DroboElite Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or II internal desktop hard drives Interfaces USB 2 0 Admin only and iSCSI Drobo Dashboard Application required for iSCSI Microsoft Windows Operating Systems Apple Macintosh OS X v10 5 File system support NTFS HFS FAT32 and EXT3 B800i Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5
15. NS The Limited Warranty does not apply to any non Product or any software even if packaged or sold with Product Manufacturers suppliers or publishers other than Data Robotics may provide their own warranties to You but Data Robotics to the extent permitted by law provides such manufacturer s products as is SOFTWARE DISTRIBUTED BY DATA ROBOTICS WITH OR WITHOUT THE DATA ROBOTICS BRAND NAME INCLUDING BUT NOT LIMITED TO SYSTEM SOFTWARE IS NOT COVERED UNDER THIS LIMITED WARRANTY REFER TO THE LICENSING AGREEMENT ACCOMPANYING THE SOFTWARE FOR DETAILS OF YOUR RIGHTS WITH RESPECT TO ITS USE DATA ROBOTICS DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE DATA ROBOTICS IS NOT RESPONSIBLE FOR DAMAGE ARISING FROM FAILURE TO FOLLOW INSTRUCTIONS RELATING TO THE PRODUCT S USE AND OR STORAGE In no event does this limited warranty apply a to damage caused by use with non Products b to damage caused by accident abuse misuse flood fire earthquake or other external causes c to damage caused by operating the Product outside the permitted or intended uses described by Data Robotics d to damage caused by service including upgrades and expansions performed by a party other than an authorized representative of Data Robotics or a Data Robotics Authorized Reseller e to a Product or Product part that has been modified to significantly alter functionality or capability without the written permission of Data Robot
16. OF ANY PROGRAMS DATA OR OTHER INFORMATION STORED ON ANY MEDIA OR ANY NON DATA ROBOTICS PRODUCT OR PART NOT COVERED BY THIS WARRANTY RECOVERY AND REINSTALLATION OF SYSTEM APPLICATION SOFTWARE AND USER DATA ARE NOT COVERED UNDER THIS LIMITED WARRANTY CONSUMER PROTECTION LAWS IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR COUNTRY OR REGION OF PURCHASE THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS This warranty gives You specific legal rights and You may also have other rights that vary by country state or province Data Robotics the warrantor under this Limited Warranty is identified at the end of this document according to the country or region in which the product purchase took place OBTAINING WARRANTY SERVICE Product Replacement No Product may be returned directly to Data Robotics without first contacting Data Robotics fora RMA number You can contact us to request an RMA number by contacting technical support Telephone numbers and details how to submit a request online are at http www drobo com support contact support php If it is determined that the Product may be defective You will be given an RMA number and instructions to return the Product An unauthorized return i e one for which an RMA number has not been issued will be returned to You at Your expense You are responsible for the costs incurred related to re
17. OR LATENT DEFECTS IF DATA ROBOTICS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES AND CONDITIONS SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY DATA ROBOTICS IN ITS SOLE DISCRETION EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW DATA ROBOTICS IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF USE LOSS OF REVENUE LOSS OF ACTUAL OR ANTICIPATED PROFITS INCLUDING LOSS OF PROFITS ON CONTRACTS LOSS OF THE USE OF MONEY LOSS OF ANTICIPATED SAVINGS LOSS OF BUSINESS LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS OF REPUTATION LOSS OF DAMAGE TO OR CORRUPTION OF DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY ANY COSTS OF RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH DATA ROBOTICS PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT DATA ROBOTICS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA DATA ROBOTICS AND ITS AUTHORIZED RESELLERS ARE NOT LIABLE FOR ANY DAMAGE TO OR LOSS
18. S ON CONTRACTS LOSS OF THE USE OF MONEY LOSS OF ANTICIPATED SAVINGS LOSS OF BUSINESS LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS OF REPUTATION LOSS OF DAMAGE TO OR CORRUPTION OF DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY ANY COSTS OF RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH DATA ROBOTICS PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS DATA ROBOTICS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA CONSUMER PROTECTION LAWS IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR COUNTRY OR REGION OF PURCHASE THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS Some countries states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions so the above limitations or exclusions may not apply to You This warranty gives You specific legal rights and You may also have other rights that vary by country state or province This Limited Warranty is governed by and construed under the laws of
19. a robotics inc m Drobo is healthy and has sufficient capacity No action is required at this time You can add capacity by adding an additional hard drive to an empty data bay robo com 3 In the Username text box enter a username for the administrator Admin is the default 4 In the Password text box select the default text that appears there press the Delete key and enter a password for the administrator 5 In the Confirm Password text box select the default text that appears there press the Delete key and re enter the password you just typed 6 Click the OK button drobo com Getting Started Guide for Your Drobo FS B800fs 15 Where to Go from Here After you ve set up your Drobo FS B800fs you re ready to share store and back up files over your network Next steps include e Implementing best practices to maximize the safety of your data e Ensuring optimal performance by keeping your software Drobo Dashboard and your Drobo device s firmware up to date e Knowing how to safely shut down your Drobo device e Using the Online User Guide and context sensitive Help to learn more about how to manage and use your Drobo device e Using our knowledge base to answer almost any additional question e Getting the support you may need Using Best Practices Although Your Drobo device provides redundancy and automatically protects your data against hard drive failure it should only be one part of an overall digital asset
20. accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the device Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product they must be used in order to ensure compliance with FCC regulations This Class B digital apparatus meets all requirements of the Canadian interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du R glement sur le materiel brouilleur du Canada Please see http www drobo com for additional compliancy information drobo com Safety and Warranty Industry Canada State
21. ation about Data Robotics recycling program go to www drobo com support weee European Union The symbol above means that according to local laws and regulations your product should be disposed of separately from household waste When this product reaches its end of life take it to a collection point designated by local authorities Some collection points accept products for free The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment Battery Disposal Your Drobo DroboPro DroboElite DroboShare Drobo FS DroboPro FS B800i and B800fs have internal batteries that preserve settings when the unitis off Do not attempt to change the battery Only a Data Robotics Inc certified technician can change the battery When the product has reached the end of its useful life please dispose of it according to your local environmental laws and guidelines RE MOAMO RECS BEEK WOM ODER E EEE AE CA Rint Bie RUT PSL data robotics inc OUtY 7JLAOTILAICDUYTla ROwebt 7 KABUL TC ESL drobo com Safety and Warranty iii LIMITED WARRANTY NORTH AMERICA AND ASIA PACIFIC COVERAGE Data Robotics warranty obligations are limited to the terms set forth herein This Limited Warranty applies only to product manufactured by or for Data Robotics that can be identified by the Data Robotics trademark trade
22. ble or more the amount of space The best way to determine how much usable protected storage space you will have available for your data based on the number and capacity of your drives is to use our Capacity Calculator at www drobo com resources calculator php A shortcut to estimating the capacity available for your data is to omit the largest drive and then add the capacity of the remaining drives If you plan to use Dual Disk Redundancy omit the largest two drives For example Single Disk Default Redundancy Drives Drive Capacities Usable Protected Capacity STB 3TB 348 6TB 250GB 250GB 500GB 75868 1TB 250GB 500GB 1TB 246 1TB 750GB Dual Disk Redundancy Drives Drive Capacities Usable Protected Capacity STB 3TB 346 346 6TB 250GB 250GB 500GB 50866B 7506B 1TB 250GB 500GB 750GB HB 2FB 1 5TB Notes Actual capacity is often less than what is shown in the examples above due to the different systems used for rating capacity This has nothing to do with Drobo devices Know that all Drobo devices enable you to easily increase storage capacity at any time by simply inserting additional drives or replacing smaller drives with larger ones drobo com Getting Started Guide for Your Drobo FS B800fs D Using a Router or Switch You will be plugging your Drobo FS B800fs into a router or switch that must already be configured to work with your network Your router or swit
23. bo 5 bay File Sharing Storage e Drobo 8 bay File Sharing Storage for 6 Ethernet cable Business 6 power cord e Two 6 Ethernet cables e Quick Start Card e 6 power cord e Getting Started Guide e Quick Start Card e Drobo Resource CD which includes e Getting Started Guide the Drobo Dashboard application e Drobo Resource CD which includes the Drobo Dashboard application Checking System Requirements Check to ensure your operating system and cable interface are supported Operating Systems Supported for Drobo FS B800fs e Windows XP Service Pack 3 e Windows Vista Service Pack 1 e Windows 7 e Windows 2008 Server R2 e Windows 2003 Server e Mac OS X 10 5 6 or greater Intel Only e Mac OS X Server 10 5 6 or greater Intel Only Notes For best performance ensure you are running the latest service packs for the appropriate Windows operating systems For the most current list of supported operating systems you can check the specifications for your product online www drobo com products index php drobo com Getting Started Guide for Your Drobo FS B800fs Gable Interfaces Supported Your Drobo FS B800fs connects to a network via a router or switch using an Ethernet port Ethernet is the standard local area network LAN access method Note Although Drobo B800fs has two Ethernet ports which you can later configure for one of two purposes you will use only one of them for the initial setup Gigabit Ethernet P
24. ch must have at least one Ethernet port open and available Your router or switch must also support Dynamic Host Configuration Protocol DHCP which assigns IP addresses to devices on a network If it does not you will need to directly connect your Drobo FS B800fs to one of your computer s Ethernet ports for the initial setup See the Troubleshooting Your Setup section on page 22 for steps Tip To check for DHCP support refer to the documentation for your router or switch You may also choose to proceed with installation and check for DHCP support only if you experience a problem For optimal performance it s best if your router or switch supports gigabit Ethernet connections 1000 Mbit s Your Drobo FS B800fs however will auto negotiate the highest connection speed available to your router or switch Using an Uninterruptible Power Supply UPS or Power Surge Protector We highly recommend you plug your Drobo device into an uninterruptible power supply UPS which protects against sudden losses in power as well as power surges We also recommend a power surge protector although this only protects against power surges drobo com Getting Started Guide for Your Drobo FS B800fs Setting Up in Just Four Easy Steps Once you have unpacked your Drobo device from its box and ensured you meetall system and hardware requirements it s time to set up your Drobo FS B800fs for use This can be done in just four easy steps 1 Ins
25. correct reassembly can cause electric shock when Drobo is used Moving Avoid moving Drobo DroboPro DroboElite DroboFS ProfS B800i or B800fs while it is plugged in to avoid shock and vibration damage to the installed hard disk drives Electrostatic Discharge The components inside your Drobo and disk drives are sensitive to static electricity also known as electrostatic discharge Before you install any disk drive we recommend that you do the following 1 Avoid static causing surfaces such as carpeted floors plastic and packing foam 2 Discharge yourself by touching an unpainted metal surface such as a desk or rack mount 3 Remove disk drives from their antistatic bags only when you are ready to use them Be sure to follow any additional recommendations that the disk drive manufacturers provides Repair Technician Warning Before opening the DroboPro or DroboElite unit or removing the power supply assembly the AC cord MUST be unplugged from the outside of the unit and the unit must be unpowered The System Earthing connections of the internal AC cable must not be removed if the system is powered on for service access drobo com Safety and Warranty Drobo Specifications amp Systems Requirements Power Supply AC Input 100 240VAC 2 5A 50 60Hz DC Output 12 17VDC 6 6A amp 80W Max Drobo Power Consumption 4A 12V 48W Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F
26. ctively being transferred to or from your Drobo device Refer to Figure 5 or 6 below Note If data is actively being transferred the activity light will be blinking green Drive Bay Action Indicators A Capacity Gauge A Power Activity Figure 5 Indicator lights on a Drobo FS drobo com Getting Started Guide for Your Drobo FS B800fs 18 Capacity Gauge Drive Bay Action Indicators Figure 6 Indicator lights on a Drobo B800fs 2 Also check to ensure the drive bay action indicator lights are not blinking alternately between yellow and green This indicates that your Drobo device is busy working to protect your data Wait until these lights are a solid green 3 In Drobo Dashboard double click the Drobo device that you would like to shut down from the All Devices page The Capacity and Tools page appears 4 Click the Tools drop down list and select the Shutdown icon A message appears asking you to confirm the shutdown 5 Click the Yes button It can take up to two minutes for your Drobo device to power down Safely Shutting Down your Drobo Device Manually Although Drobo Dashboard allows for a cleaner shut down you can safely shut down your Drobo device manually 1 Check that the activity light on your Drobo device is off indicating that no data is actively being transferred to or from your Drobo device Refer to F
27. e To obtain a copy of the Linux source code used in our product please e mail your request with your name and company affiliation to gplrequest drobo com DROBOCARE You may be eligible to purchase DroboCare a support product which enhances the standard warranty and is available for an additional fee Please see the DroboCare terms and conditions at www datarobotics com drobocare GENERAL INFORMATION This limited warranty shall be in all respects governed by and construed under the laws of California without regard to its conflict of laws provisions and the parties submit to the exclusive jurisdiction of the courts of Santa Clara County California The information contained herein is subject to change without notice in respect of subsequent Products you may purchase The only warranties for Data Robotics products and services are set forth in the warranty statements accompanying the products and services Nothing herein should be construed as constituting an additional warranty Data Robotics shall not be liable for technical or editorial errors or omissions contained herein Data Robotics Inc 1705 Wyatt Drive Santa Clara CA 95054 1524 USA drobo com Safety and Warranty vii NOTES drobo com Safety and Warranty vil
28. ements 3 troubleshooting 22 uninterruptible power supply 6 13 username 15 22 NJUDJJDM PUD NJIJDS safety and Warranty Safety This product was designed and manufactured to meet strict guality and safety standards There are however some installation and operational precautions of which you should be particularly aware Please read these instructions before operating Drobo DroboPro DroboElite DroboFS ProFS B800i or B800fs and save them for future reference 1 Read all instructions All safety 8 operating instructions should be read and understood before operation 2 Retain instructions The safety and operating instructions should be retained for future reference 3 Heed Warnings All warnings on the appliance and in the operating instructions should be followed 4 Follow Instructions All operating and usage instructions should be followed 5 Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs are to be used with UL Listed ITE Equipment only 6 Avoid Water and Moisture Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs should not be used near water for example near a bathtub washbowl kitchen sink laundry tub in a wet basement or near a swimming pool 7 Provide Adequate Ventilation Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs should each be situated so that its location or position does not interfere with its proper ventilation For example Drobo should not be
29. er source 6 Press the power toggle button on the back of your Drobo device once Your Drobo device powers on and a message box appears while Drobo Dashboard automatically discovers your device and formats your drives 7 Continue with your setup including setting the administrator username and password For steps see Turning On Your Drobo Device on page 13 8 After setup is complete you can assign a static IP address for your Drobo FS B800fs for use on your network For steps on doing that refer to the Online User Guide drobo com Getting Started Guide for Your Drobo FS B800fs 21 Index administrator password 15 administrator username 15 best practices 17 cables connecting 12 capacity 4 5 increasing 5 Capacity Calculator 5 connecting cables 12 data bay 11 drive bay indicator light 14 19 20 drive lock 11 Drobo Dashboard 7 Dual Disk Redundancy 5 Dynamic Host Configuration Protocol DHCP 6 12 22 Ethernet 4 12 13 firmware 7 18 hard drives capacity 5 inserting 10 drobo com Getting Started Guide for Your Drobo FS B800fs SATA 4 selecting 4 Increasing capacity 5 installing software updates 7 18 IP address 6 12 22 knowledge base 21 Online User Guide 21 operating systems 3 password 15 power surge protector 6 13 power toggle button 12 router 6 shutting down your Drobo device 19 20 Single Disk Redundancy 5 support 21 switch 6 system requir
30. ervice during the Warranty Period as permitted by law Warranty service will be provided from the country from which the Product was originally purchased to the extent reasonably possible Service options parts availability and response times will vary according to country Data Protection You should make periodic backup copies of the data and programs contained on the Product s hard drive to protect Your data and as a precaution against possible operational failures Before You deliver your Product for warranty service it is Your responsibility to keep a separate backup copy of the system software application software and data and disable any security passwords You will be responsible for reinstalling all such software data and passwords DATA ROBOTICS AND ITS AUTHORIZED RESELLERS ARE NOT LIABLE FOR ANY DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR OTHER INFORMATION STORED ON ANY MEDIA OR ANY NON DATA ROBOTICS PRODUCT OR PART NOT COVERED BY THIS WARRANTY RECOVERY AND REINSTALLATION OF SYSTEM APPLICATION SOFTWARE AND USER DATA ARE NOT COVERED UNDER THIS LIMITED WARRANTY GPL LICENSE CODE Drobo model B800i Drobo model B800fs DroboPro FS Drobo FS DroboPro DroboElite and DroboShare utilize some GPL licensed Linux code To obtain a copy of the Linux source code used in our product please e mail your request with your name and company affiliation to gplrequest drobo com DROBOCARE You may be eligible to purchase DroboCare a support product whic
31. ge has occurred due to a defect in materials or workmanship in the Product or g if any Data Robotics serial number has been removed or defaced No Data Robotics reseller agent or employee is authorized to make any modification extension or addition to this warranty on behalf of Data Robotics Consumer users Where you have bought the Product primarily for domestic and non commercial use the following limitation on Data Robotics liability under this Limited Warranty apply DATA ROBOTICS IS NOT RESPONSIBLE TO YOU FOR ANY BUSINESS LOSS OR DAMAGE SUCH AS LOSS OF PROFIT OR FOR ANY LOSS THAT IS NOTA REASONABLY FORSEEABLE CONSEQUENCE OF YOUR USE OF THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS TO FRAUD AND PRODUCT LIABILITY CLAIMS WHERE PRODUCTS ARE UNSAFE drobo com Safety and Warranty vi Business users Where you have bought the Product primarily for business use the following limitation on Data Robotics liability under this Limited Warranty apply TO THE EXTENT PERMITTED BY LAW THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN STATUTORY EXPRESS OR IMPLIED AND DATA ROBOTICS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WITHOUT LIMITATION WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN
32. giving you the option to run CDWindow exe Select this option The Drobo window appears e You can open the Resource CD to view its contents and from there double click on CDWindow exe The Drobo window appears drobo com Getting Started Guide for Your Drobo FS B800fs 2 Double click the Drobo Dashboard icon 3 A dialog box may appear asking you to select your language from the drop down list After doing so click the OK button The Drobo Dashboard Installation Wizard appears preparing to install Welcome to the InstallShield Wizard for Drobo Dashboard The InstallShield R Wizard will install Drobo Dashboard on your computer To continue click Next WARNING This program is protected by copyright law and international treaties 4 Click the Next Windows or the Continue button Macintosh as appropriate Note If the Microsoft iSCSI Initiator window appears click the Cancel button You do not need this utility for a Drobo FS B800fs device A message appears asking if you re sure you want to cancel Click the Yes button and in the confirmation message box click the OK button You are returned to the InstallShield Wizard to continue installation 5 Follow the directions of the Installation Wizard clicking the Next or Continue button after each page as appropriate 6 When you reach the ready to install page click the Install button drobo com Getting Started Guide for Your Drobo FS B800fs 8 j
33. h enhances the standard warranty and is available for an additional fee Please see the DroboCare terms and conditions at www datarobotics com drobocare GENERAL INFORMATION The information contained herein is subject to change without notice The only warranties for Data Robotics products and services are set forth in the warranty statements accompanying the products and services Nothing herein should be construed as constituting an additional warranty Data Robotics shall not be liable for technical or editorial errors or omissions contained herein drobo com Safety and Warranty LIMITED WARRANTY EMEA WHAT THIS DOGUMENT IS ABOUT This document gives you additional legal protection for faulty Data Robotics products Itis in addition to and not in substitution for your statutory rights as a consumer against Data Robotics where you bought the product direct from our online store orthe retailer who you boughtthe product from relating to faulty or misdescribed goods or services Data Robotics obligations over and above your normal legal rights to repair or replace faulty product are set out in this document So please read this document carefully and keep a copy safe This Limited Warranty applies only to Data Robotics products that means products manufactured by or for Data Robotics These can be identified because they all have the Data Robotics name or logo on them In this Limited Warranty document we call these products Pr
34. hboard will discover your Drobo device If it does not make sure your network supports Dynamic Host Configuration Protocol DHCP which assigns IP addresses to devices on a network You can refer to the documentation for your router or switch If it does not you will have to directly connect your Drobo FS B800fs to one of your computer s Ethernet ports for the initial setup See the Troubleshooting Your Setup section on page 22 for steps drobo com Getting Started Guide for Your Drobo FS B800fs 12 Connecting to Your Network Your Drobo FS B800fs connects to a network using an Ethernet port 1 Plug one end ofthe Ethernet cable into the back of your Drobo FS B800fs 2 Plug the other end into your router or switch Connecting to a Power Source 1 Connectthe power supply to the power connection atthe back of your Drobo device 2 Connectthe other end ofthe power supply to a power source Note We recommend plugging into an uninterruptible power supply UPS or surge protector For more information see Using an Uninterruptible Power Supply UPS or Power Surge Protector on page 6 Turning On Your Drobo Device 1 Press the power toggle button on the back of your Drobo device once The following results e Your Drobo device powers on e Drobo Dashboard automatically discovers your device and formats your drives drobo com Getting Started Guide for Your Drobo FS B800fs 13 e After setup is complete your
35. ics f to consumable parts such as batteries unless damage has occurred due to a defect in materials or workmanship or g if any Data Robotics serial number has been removed or defaced TO THE EXTENT PERMITTED BY LAW THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN STATUTORY EXPRESS OR IMPLIED AND DATA ROBOTICS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WITHOUT LIMITATION WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS IF DATA ROBOTICS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES AND CONDITIONS SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR REPLACEMENT OR REFUND SERVICE AS DETERMINED BY DATA ROBOTICS IN ITS SOLE DISCRETION No Data Robotics reseller agent or employee is authorized to make any modification extension or addition to this warranty EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW DATA ROBOTICS IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF USE LOSS OF REVENUE LOSS OF ACTUAL OR ANTICIPATED PROFITS INCLUDING LOSS OF PROFIT
36. igure 5 or 6 in the previous steps Note If data is actively being transferred the activity light will be blinking green 2 Also check to ensure the drive bay action indicator lights are not blinking alternately between yellow and green This indicates that your Drobo device is busy working to protect your data Wait until these lights are a solid green 3 Press the power toggle button on the back of your Drobo device once It can take up to two minutes for your Drobo device to power down drobo com Getting Started Guide for Your Drobo FS B800fs 19 Using the Online User Guide After you ve set up your Drobo device you re ready to use it to share store and back up files over your network To learn how to manage and use your Drobo device refer to the Online User Guide for your product which can be found within your Drobo Dashboard software by clicking the Help option on the Navigation menu The latest version can also be found at www drobo com support documentation php Using Gontext Sensitive Help When using Drobo Dashboard you can click the Help option on the Navigation menu to display context sensitive help The Help window appears providing information particular to the screen from which you clicked for help Using the Knowledge Base Our searchable knowledge base provides answers to almost any guestion related to your Drobo device that you can t find in the Online User Guide You can access our knowledge base at htt
37. into the data bay release the drive lock and push the drive into place until you feel it connect The drive lock will snap behind the drive securing it into place 5 Insert additional drives in the same manner following steps 2 through 4 6 When finished replace the faceplate right side up so that when your Drobo device is turned on you will be able to see the indicator lights You are now ready to connect cables and power on your Drobo device drobo com Getting Started Guide for Your Drobo FS B800fs 11 Connecting the Cables and Turning on the Power After installing Drobo Dashboard and inserting the hard drives into your Drobo FS B800fs you are ready to connect the cables and power on your Drobo device As you follow the steps refer to Figure 3 for a Drobo FS or Figure 4 for a Drobo B800fs Power Ethernet Power Toggle Button Reset Figure 3 The back of your Drobo FS Ethernet Power Power Toggle Button Figure 4 The back of your Drobo B80ofs Notes Your Drobo B800fs has two Ethernet ports which you can later configure to use in one of two modes For the initial setup however you will use only one of the Ethernet ports Your Drobo FS B800fs is set to automatically obtain an IP address once connected to your network After initial setup you can set a static IP address if desired Refer to the Online User Guide for more information After you connect your Drobo device to your network Drobo Das
38. ith proof of purchase and return the defective Product to us Contact support to obtain a Return Material Authorization RMA number Telephone numbers and details how to submit a request online are at http www drobo com support contact support php You must pack the Product in appropriate protective packaging and return the unit at your own cost The returned Product will become our property IMPORTANT EXCLUSIONS AND LIMITATIONS We don t manufacture the data drives on which your data and content is stored and so we are not responsible under this Limited Warranty for any issues including defects and performance problems in those drives When you return Products to us under this Limited Warranty you must take the drives out of the Product first because problems with a drive should be dealt with under the warranty provided by its manufacturer including where even if the drive is bought together with a Product Please note the instruction manuals warnings including the advice not to turn your Product off whilst data is being copied across drives in relayout as you risk losing data For these reasons we do not accept any responsibility under this Limited Warranty for any data including any lost or corrupted data no matter how and why this may occur Back ups You should make periodic backup copies of the data and programs contained on the Product s hard drive to protect Your data and as a precaution against possible operational failures Bef
39. ment Complies with the Canadian ICES 003 Class B specifications Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada This device complies with RSS 210 of Industry Canada This Class B device meets all reguirements ofthe Canadian interference causing eguipment regulations Cet appareil num rique de la Class B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada VCCI Class B Statement VCCIZZAB DT PRLBRES EKE AE CO CT CORBIS A VLE RSS ERE EA EAA VCORE Tbe DI IZBERE TT TORE RER ERIN ARABE LINEA TOKERSVAPTLEI ay RER L CPA ANSE A SH CT CUMBIET SAI TIELURMRWAZUTCK ESL Europe EU Declaration of Conformity The equipment complies with the EU directives 89 336 EEC 73 23 EEC and 93 68 EEC This equipment is in conformity with the essential requirements of EU directives EN 55022 1998 plus A1 2000 amp A2 2003 EN 55024 1998 plus A1 2001 amp A2 2003 EN 61000 3 2 2000 plus A2 2005 EN 61000 3 3 1995 plus A1 2001 amp A2 2005 and EN 60950 1 2000 A11 2004 Hereby Data Robotics Inc declares that this Disk Storage Array and Network Attached Storage link appliance are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC CE Disposal and Recycling Information When this product reaches its end of life dispose of the product and batteries used with it according to your local environmental laws and guidelines For inform
40. name or logo affixed to them Product and is provided only to the original end user purchaser of the Product You or Your Data Robotics warrants against defects in materials and workmanship under normal use for a period of i ONE 1 YEAR for Product sold outside of Europe and ii TWO 2 YEARS for Product sold in Europe from the date of retail purchase by the original end user purchaser Warranty Period Subject to applicable law Data Robotics may require that You furnish proof of purchase details and or comply with registration requirements before receiving any portion of these warranty services Please refer to the online product documentation at www datarobotics com products for more details on this and other matters on obtaining warranty service Subject to the terms and conditions herein if a Product hardware defect arises and a valid claim is received within the applicable Warranty Period at its option Data Robotics will at its option either 1 repair such defect at no charge using new or refurbished replacement parts or 2 replace the defective Product with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product or 3 refund the purchase price of the Product provided the Product for which the refund is provided is returned to Data Robotics and such Product shall become Data Robotics property EXCLUSIONS AND LIMITATIO
41. oducts This Limited Warranty does not apply for instance to the hard drives manufactured by other companies which may be in the same package as our Product This Limited Warranty is provided only to the original end user purchaser of the Product who we call You IMPORTANT You need to produce the original receipt for the Product or other proof of the original retail purchase from Data Robotics or one of its authorised resellers satisfactory to us in order to benefit from this Limited Warranty We warrant Products against defects in materials and workmanship under normal use as set out in this table Name of Product Where You bought the product Length of limited warranty protection for online orders this is the delivery address All Products In the European Union Two years All Products Outside the European Union One year We call the period set out in the right hand column above the Warranty Period If a Product hardware defect arises and a valid claim is received within the applicable Warranty Period at our option we will either 1 repair such defect at no charge using new or refurbished replacement parts or 2 exchange the defective Product with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product or 3 refund the purchase price of the Product If we decide to refund You the purchase price You must first provide us w
42. ore You deliver your Product for warranty service it is Your responsibility to keep a separate backup copy of the system software application software and data and disable any security passwords You will be responsible for reinstalling all such software data and passwords The Limited Warranty does not apply to any hardware or equipment that is not a Product see What this document is about above or any software even if packaged or sold with Product Manufacturers suppliers or publishers other than Data Robotics may provide their own warranties to You DATA ROBOTICS IS NOT RESPONSIBLE FOR DAMAGE ARISING FROM FAILURE TO FOLLOW INSTRUCTIONS RELATING TO THE PRODUCT S USE AND OR STORAGE In no event does this limited warranty apply a to damage caused by use with equipment or hardware that is not a Product see What this document is about above b to damage caused by accident abuse misuse flood fire earthquake or other external causes c to damage caused by operating the Product outside the permitted or intended uses described by Data Robotics d to damage caused by service including upgrades and expansions performed by a party other than an authorized representative of Data Robotics or a Data Robotics Authorized Reseller e to a Product or Product part that has been modified to significantly alter functionality or capability without the written permission of Data Robotics f to consumable parts such as batteries unless dama
43. ort Drobo FS B800fs supports gigabit Ethernet connections 1000 Mbit s for optimal performance It will however auto negotiate the highest connection speed available to vour router or switch Checking the Hardware You Need To use your Drobo FS B800fs you ll need at least two hard drives and a router or switch If you plan to use Dual Disk Redundancy which protects your data against two hard drive failures you will need at least three hard drives This section helps you e Select the hard drives to use e Choose the amount of drive space capacity to have available on those drives to ensure your data is protected e Understand basic requirements for your router or switch Selecting Hard Drives You can use hard drives from any manufacturer and with any capacity the space available on the hard drive with your Drobo device All Drobo devices support standard 3 5 internal SATA drives If you are unsure ask your administrator or hard drive retailer or manufacturer to verify that your hard drives meet this standard Drobo devices are not compatible with SSD IDE SCSI or PATA hard drives Warning Any pre existing data on the drives will be erased during installation drobo com Getting Started Guide for Your Drobo FS B800fs Determining How Much Hard Drive Space You Need In order to protect your data from hard drive failure your Drobo device requires more space than what you will use for your data sometimes as much as dou
44. p support datarobotics com app answers list Getting Support To get support first be sure to register your product at www drobo com registration if you havent already done so You can then go to www drobo com support for details on how to contact support You can also obtain additional hardware and phone support by purchasing DroboCare The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo product purchase To learn more about DroboCare visit www drobo com drobocare drobo com Getting Started Guide for Your Drobo FS B800fs 20 Troubleshooting Your Setup If Dynamic Host Configuration Protocol DHCP which assigns IP addresses to devices on a network is not supported on your network Then You will need to connect your Drobo FS B800fs directly to your computer for the initial setup in order to assign a static IP address to your Drobo B800fs FS Make sure your computer s Ethernet port is set up to use DHCP Steps 1 Make sure you have installed Drobo Dashboard and inserted the hard drives into your Drobo FS B800fs 2 Plug one end of the Ethernet cable into the back of your Drobo FS B800fs 3 Plug the other end into the Ethernet connection on your computer Your computer can be on or off 4 Connect the power supply to the power connection at the back of your Drobo device 5 Connect the other end of the power supply to a pow
45. situated against a surface that may block the ventilation openings or placed in a built in installation such as a bookcase or cabinet that may impede the flow of air through the ventilation openings Additionally no other device other than a Drobo should be placed on top of DroboShare 8 Protect from Heat Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs should be situated away from heat sources such as radiators heat registers stoves or other appliances including amplifiers that produce heat 9 Protect Power Cords Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords and plugs convenience receptacles and the point at which they exit from the product 10 Avoid Object and Liquid Entry Never push objects of any kind into Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs ventilation slots except drives compliant with the User Guide as they may touch dangerous voltage points or short the parts resulting in the risk of fire or electric shock Never spill liquid of any kind onto Drobo 11 TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF ELECTRICAL PLUG TO WIDE SLOT AND INSERT FULLY 12 DROBO DROBOPRO DROBOELITE PRO FS B800i AND B800fs CONTAIN A LITHIUM BATTERY WHICH CAN EXPLODE IF MISHANDLED BATTERY IS NOT FIELD OR USER SERVICEABLE Please dispose of battery in a manner consistent with local jurisdictions
46. tall Drobo Dashboard 2 Insert the hard drives 3 Connect the cables and turn on the power 4 Set the administrator username and password Once you have unpacked your Drobo device from its box and ensured you meet all system and hardware requirements it s time to set up your Drobo FS B800fs for use This can be done in just four easy steps Installing Drobo Dashboard Drobo Dashboard is the software companion to your Drobo device enabling you to easily set up and manage your Drobo FS B800fs You install Drobo Dashboard from the Resource CD that came with your product During the installation process you can set Drobo Dashboard to automatically install version updates which we highly recommend Drobo software and firmware updates can also be installed from www drobo com support updates php Important Note In some cases the latest version may be released with new products on a Resource CD for a short period of time before being made available on the website Therefore it is best to install from the Resource CD Note The computer on which you install Drobo Dashboard needs to be connected to your network and you need to have administrator rights on that computer Installing Drobo Dashboard from the Resource CD 1 Place the Resource CD in your computer s CD DVD drive Depending on your operating system one of the following occurs e The Drobo window or the Install Drobo Dashboard window appears e An AutoPlay dialog box appears
47. the Technical Support Access Period as part of this limited warranty coverage if the Online Help Resources don t address the support issue You are entitled to initiate a support request online at www datarobotics com support After the Technical Support Access Period support requests may be made at an additional fee available on request In response to support requests during local business hours a Data Robotics representative or Data Robotics Authorized Reseller will help determine whether Your Product requires service and if it does will inform you how Data Robotics will provide it Data Robotics or its Data Robotics Authorized Resellers will provide warranty service on Products that are tendered or presented for service during the Warranty Period Warranty service will be provided from the country from which the Product was originally purchased to the extent reasonably possible Service options parts availability and response times will vary according to country In accordance with applicable law Data Robotics may require that You furnish proof of purchase details and or comply with registration requirements before receiving warranty service Please refer to the online product documentation at www datarobotics com products for more details on this and other matters on obtaining warranty service GPL LICENSE CODE Drobo model B800i Drobo model B800fs DroboPro FS Drobo FS DroboPro DroboElite and DroboShare utilize some GPL licensed Linux cod
48. the country in which the product purchase took place Data Robotics the warrantor under this Limited Warranty is identified at the end of this document according to the country or region in which the product purchase took place OBTAINING WARRANTY SERVICE Product Replacement No Product may be returned directly to Data Robotics without first contacting Data Robotics for a Return Material Authorization RMA number If it is determined that the Product may be defective You will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to You at Your expense You are responsible for the costs incurred related to returning the Product to Data Robotics pursuant to the Product return instructions Data Robotics is responsible for the costs incurred related to shipping the Product back to You In the event the Product is to be repaired or replaced upon receipt of the Product for which You were issued an RMA in accordance with the Product return instructions Data Robotics shall ship to you a replacement Product by standard ground shipping In the event the Product is to be repaired or replaced if You choose to provide Your credit card information to Data Robotics at the time You are issued an RMA Data Robotics will Advance Ship to You a replacement Product and You agree to promptly return Your Product at issue within seven 7 days of issuance of the RMA number In
49. the event Data Robotics does not receive the Product for which You were issued an RMA within such seven 7 days Your credit card will be charged the manufacturer s suggested retail price of the replacement Product Advance Ship means if Your credit card information is received i before 1 pm local time ship the same day or ii after 1 pm local time ship the next business day drobo com Safety and Warranty iv Technical Support During the Warranty Period You as part ofthis limited warranty coverage are entitled to access Data Robotics online help resources to address any question about the Product Online Help Resources For a period of ninety days from purchase by You Technical Support Access Period as part of this limited warranty coverage if the Online Help Resources don t address the support issue You are entitled to initiate a support request online at www datarobotics com support After the Technical Support Access Period support requests may be made at an additional fee In response to support requests during local business hours of the location from which the Product was originally purchased a Data Robotics representative or Data Robotics Authorized Reseller will help determine whether Your Product requires service and if it does will inform you how Data Robotics will provide it Data Robotics or its Data Robotics Authorized Resellers will provide warranty service on Products that are tendered or presented for s
50. turning the Product to Data Robotics pursuant to the Product return instructions Data Robotics is responsible for the costs incurred related to shipping the Product back to You In the event the Product is to be repaired or replaced upon receipt of the Product for which You were issued an RMA in accordance with the Product return instructions Data Robotics shall ship to you a replacement Product by standard ground shipping In the event the Product is to be repaired or replaced if You choose to provide Your credit card information to Data Robotics at the time You are issued an RMA Data Robotics will Advance Ship to You a replacement Product and You agree to promptly return Your Product at issue within seven 7 days of issuance of the RMA number In the event Data Robotics does not receive the Product for which You were issued an RMA within such seven 7 days Your credit card will be charged the manufacturer s suggested retail price of the replacement Product Advance Ship means if Your credit card information is received i before 1 pm local time ship the same day or ii after 1 pm local time ship the next business day for express delivery Technical Support During the Warranty Period You as part of this limited warranty coverage are entitled to access Data Robotics online help resources to address any question about the Product Online Help Resources For a period of ninety days from retail purchase by You we call this ninety days
Download Pdf Manuals
Related Search