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Axis P1214-E

1. een 14 Basic Setup faceted data Gage eas pe aE Ree Maa ee eRe be 14 VIGGO ccscaccamaeen ences RENEE ENEE Ed eee Seman aia 15 Video Stream itatea de 15 Stream Profiles etre REE E 16 Camera Settings cesta gerd E 17 Overlay 17 Privacy Mask 2 18 Live VIEW Config 19 Detectors sacris 22 Camera Tampering 2 22 Motion DEtECtION aia ct peachy dex See erence aris 22 APDICATIONS cessera satan cute 24 EVENTS se Descendant 25 Setting Up an Action Rule 26 nds eine EE gendre 26 di ie dei mo loue ie 27 RECUIICHOES diese en bined Meee hohe base Re ee 27 Recordings ses see sonate penses 28 Recording USE bee 28 Continuous recording 28 System OD IONS 30 SECUNLY NE i MINI ee eS 30 Date oi dinde fon 31 NetWork Ut idees
2. Network trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Input Signal Digital Input Port trigger the rule when an 1 0 port receives a signal from a connected device see Ports on page 38 Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View Page on page 9 This can for example be used to validate actions during product installation and configuration Storage Available trigger the rule when the storage device is unmounted or removed This can for example be used to send maintenance notifications Full trigger the rule when the storage device is full Under normal operation the oldest recordings will be overwritten to prevent the storage device from becoming full Locked trigger the rule if the storage device is locked write protected System System Initializing trigger the rule when the product is being started This can for example be used to send a notification when the product restarts Time Recurrence trigger the rule periodically see Recurrences on page 27 This can for example be used to upload an image every 5 minutes Use Schedule trigger the rule according to the selected schedule see Schedules on page 27 Available actions include Output Port activate an 1 0 port to control an external device Record Video
3. Privacy mask See page 18 Video Stream You can define the following video stream settings from Video gt Video Stream Image See page 16 H 264 See page 16 MJPEG See page 16 Video Stream Settings Q gt Basic Setup Image 264 MJPEG Video Video Stream Image Appearance Stream Profiles Resolution 1280x720 16 9 pixels Camera Settings Compression 30 0 100 Overlay Image Privacy Mask L Mirror image Rotate image degrees gt Live View Config Video Stream Maximum frame rate Unlimited gt Applications D Limited to 1 30 fps per viewer Overlay Settings Events ET Include overlay image at the coordinates 0 0 1 o Recordings El include date 1nclude time System Options ET include text Text color white ie Text background color black 5 About Place text date time at top of image View image stream while configuring Video format MJPEG e _ Open Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Video gt Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the
4. SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected The Axis product supports SD cards with the following file systems e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT most SD cards pre formatted with vFAT when purchased If required the SD card can be re formatted to the desired file system To format the SD card 1 Insert the SD card in the SD card slot 2 Go to System Options gt Storage and click SD Card 3 Click Format and select the desired file system During formatting any previous data stored on the disk will be lost Mounting is done automatically when the card is inserted or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Go to System Options gt Storage and click SD Card 2 Click Unmount 3 The card can now be removed The SD card is managed on the System Options gt Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to trouble
5. H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand transmission so that there is no video traffic RTE over RTSP This unicast method RTP tunneled Over RTSP on the network until a client connects and s useful as it is relatively simple to configure requests the stream irewalls to allow RTSP traffic Note that there are a maximum of 20 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicas
6. The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help 35 AXIS P1214 E Network Camera System Options QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video event alarm traffic and management traffic SMTP email To send email messages from the Axis product via SMTP Simple Ma
7. be useful for recognition of moving objects such as people and vehicles However prioritizing motion may cause an increase in image noise especially in low light situations When Low noise is prioritized and Gain is set to a small value image noise is minimized The file size is reduced which can be useful if storage space or bandwidth is limited However prioritizing low noise may result in a very dark image especially in low light situations Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming amp Date Time Formats in the online help To enable overlays 1 Go to Video gt Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 17 AXIS P1214 E Network Camera Video 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the on
8. card or network share To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings see Storage on page 37 To start a continuous recording follow these steps 1 Go to Recordings gt Continuous 2 Select Enabled 3 Select from the SD card or network share from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 28 AXIS P1214 E Network Camera Recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings 29 AXIS P1214 E Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to a
9. configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP
10. gt Live View Config and select Java applet under Default viewer restricted or prohibited Poor quality snapshot images Screen incorrectly Configure your screen to show at least 65000 colors that is at least 16 bits Using only 16 or 256 configured on your computer colors will produce dithering artifacts in the image Overlay image is not displayed Incorrect size or location of The overlay image may have been positioned incorrectly or may be too large See Overlay Image overlay image Settings in the online help for more information Privacy mask is not displayed Incorrect size or location of The privacy mask may have been positioned incorrectly or may be too large privacy mask Browser freezes Firefox can sometimes Lower the image resolution freeze on a slow computer Problems uploading files Limited space There is only limited space available for the upload of your own files Delete existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance 44 AXIS P1214 E Network Camera Troubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat t
11. is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings AXIS Media Control Video Audo PTZ Recording General Network Streaming Snapshot MPEG 4 AXIS Media Control Al Copyright 2004 2011 Axis Communications Version 6 01 Versions Item Version Media Control Audio Component RTP Source Filter MPEG 2 HTTP Source Filter MPEG 4 Video Decoder Motion JPEG Video Decoder File Writer Overlay Mixer Filter View License View User s Manual Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm l
12. settings as described below 8 Select Network Share from the Storage drop down list To add additional criteria select the Additional conditions option and add additional triggers To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Recipients Recipients receive media files and notification messages The following recipients are available Email Send Images Send Notification H Network Share Send Images P TTP Send Images Send Notification P 26 AXIS P1214 E Network Camera Events A network share can also be used as a storage device for recorded video Go to System Options gt Storage to configure a network share before setting up a continuous recording or an action rule to record video See Storage on page 37 for more information about storage devices To add a recipient 1 Go to Events gt Recipients and click Add 2 Enter a descriptive n
13. 1 IEC 60068 2 2 60068 2 78 Class 3K3 P1214 E Sensor unit EN IEC 60950 22 IEC 60529 IP66 NEMA 250 Type 4X IEC 60068 2 78 Class 4K3 IEC 60068 2 14 IEC 60068 2 30 Main unit 31 x 76 x 103 mm 1 1 x 3 0 x 4 1 Sensor unit diameter 20 mm 0 8 depth 53 mm 2 1 Main unit 109 g 0 24 Ib Sensor unit 248 g 0 55 10 Mounting kit Installation Guide Axis Warranty Document AVHS Authentication key Installation and Management Software CD Windows decoder 1 user license AXIS Camera Station Video management software for viewing and recording up to 50 cameras See www axis com products video software for more software applications via partners AXIS T8412 Installation Display Axis PoE Midspans AXIS Camera Station and video management software from Axis Application Development Partners For more software information see www axis com products video software 47 AXIS P1214 E Network Camera Technical Specifications Performance Considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more
14. 3 Use as cgilink web link Name Custom link 3 URL http E show custom link 4 Useas cailink weblink Name Custom link 4 URL http Output Buttons Output tee Ce Default Viewer for Browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination 19 AXIS P1214 E Network Camera Live View Config Windows Internet Explorer Recommended viewer in Internet Explorer H 264 Motion JPEG Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM 25 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEG Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings To configure options for the viewer go to Live View Config gt Viewer Settings e Select Show viewer toolbar to display the AXIS Media Control or the QuickTime viewer toolba
15. 8 e To set up action rules see page 26 e To access recordings see Recording List on page 28 e To configure camera controlled storage see Storage on page 37 Recording List Recorded videos are listed on the Recordings gt List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings gt List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous recording The Axis product can be configured to continuously save video to an SD
16. IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS The Axis product supports encrypted browsing using HTTPS This is configured on the System Options gt Security gt HTTPS page A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click Create self signed certificate to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a Certificate Authority To obtain a signed certificate from an issuing Certificate Authority click Create Certificate Request When the signed certificate is returned click Install signed certificate to import the certificate The properties of any certificate request currently resident in the product or installed can be viewed by clicking Properties To enable HTTPS in the Axis product the HTTPS Connection Policy must be set for each user group For more information see the online hep O 30 AXIS P1214 E Network Camera System Options IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate t
17. IS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed 33 AXIS P1214 E Network Camera System Options Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use
18. USER MANUAL AXIS P1214 E Network Camera About this document This manual is intended for administrators and users of the AXIS P1214 E Network Camera and is applicable to firmware 5 40 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later version of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property right
19. ack the shield 4 Flatten the colored wires in the order described below Brown White brown Not used Not used White blue Blue 5 Insert the wires all the way into a shielded 6P6C RJ12 connector Make sure that the wires stay in the correct order 6 Use a crimping tool to fasten the connector to the cable AXIS P1214 E Network Camera Accessing the Product Accessing the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 46 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams The license is automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies e QuickTime is also supported for viewing H 264 streams e f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address fie
20. ada This Class B digital apparatus complies with Canadian ICES 003 Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 This product fulfills the requirements for immunity according to EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 0121212 738 B8 7 A FE Soe yez OH SPE KRAAN ASS UAL Japan 272B SKM ETTS CORBA RE RR CRPATSCLERHMELTUNETA COR EN 77 APTFLEVAY SERIE L TEA Nt See BesleHReoFCeMHvET TEL Safety This product complies with IEC EN 60950 1 and IEC EN 60950 22 Safety of Information Technology Equipment The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage SELV and Limited Power Source LPS according to IEC EN UL 60950 1 Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software u
21. ame 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger Action Rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 27 AXIS P1214 E Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 2
22. ayed in the client No multicast H 264 displayed in the client Multicast H 264 only accessible by local clients Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 11 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering from the Video tab in the AMC Control Panel Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information R
23. ccess from web browser Camera live view Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Management and AXIS Camera Management tool on CD and web based configuration maintenance Firmware upgrades over HTTP or FTP firmware available on www axis com Installation aids Pixel counter Main unit polycarbonate casing Sensor unit IP66 Nema 4X rated metal casing aluminum 256 MB 128 MB Flash Power Connectors Edge storage Operating conditions Approvals Dimensions HxWxD Included accessories Video management software sold separately Optional accessories 8 28 V DC max 4 7 W Power over Ethernet PoE IEEE 802 3af Class 2 max 6 4 W RJ 45 for 10BASE T 100BASE TX PoE RJ 12 for sensor unit Terminal blocks for power 1 alarm input and 1 output Micro SD SDHC memory card slot card not included Support for recording to network share Network Attached Storage or file server Temperature 20 C to 50 C 4 F to 122 F Humidity 10 85 RH non condensing EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 EN 55024 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 KCC Class B EN IEC 60950 1 IEC 60068 2 6 Vibration class 4M4 IEC 60068 2 27 shock Class 4M3 IEC 60068 2
24. ce pen Est 32 Storage eee eee d die dees edad 37 Ports Et DEVICES Sicha agen eee ee Ee we ee 38 Maintenance iaia due EE oR dan men D b 38 SUPPONE ce nm cd es de ET E ton T 39 Advanced pans Caine aoa aan doe ete 39 Reset to Factory Default Settings 40 Traubl sho6tinq 41 Checking the Firmware 41 Upgrading the Firmware 0 cece eee eens 41 Emergency Recovery Procedure 41 Symptoms Possible Causes and Remedial Actions 42 Technical Specifications 244444 46 Performance Considerations 48 AXIS P1214 E Network Camera Hardware Overview Hardware Overview Power indicator LED Status indicator LED Network indicator LED SD card slot microSD card Camera connector 1 0 terminal connector Main unit Network connector Control button 10 Power connector 11 Mounting rail 12 Sensor unit 13 Mounting bracket 14 Outdoor housing 1 2 3 4 5 6 7 8 9 Connectors For technical specifications see page 46 Network connector RJ 45 Ethernet connector Supports Power over Ethernet PoE The product shall be connected using a shielded network cable STP All cables
25. clude snapshot with default image settings option to include a snapshot of the product s Live View that also shows the settings specified under Video Stream gt Image gt Image Appearance The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info If required a different log level can be used when sending emails Advanced Scripting Scripting allows experienced users to customize and use their own scripts 39 AXIS P1214 E Network Camera System Options Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options gt Advanced gt Scripting It is recommended to create a backup file b
26. connecting the product to the network switch shall be shielded STP and intended for their specific use Make sure that the network switch is properly grounded See Electromagnetic Compatibility EMC for regulatory requirements SD card slot A standard or high capacity microSD card not included can be used for local recording with removable storage AXIS P1214 E Network Camera Hardware Overview To prevent corruption of recordings the SD card should be unmounted before removal To unmount go to Setup gt System Options gt Storage gt SD Card and click Unmount Control button The control button is used for e Connecting to an AXIS Video Hosting System service See page 33 To connect press and hold the button for about 1 second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 33 To connect press and hold the button for about 3 seconds e Resetting the product to factory default settings See page 40 Power connector 2 pin terminal block for power input 1 0 terminal connector Use in applications for e g motion detection event triggering time lapse recording and alarm notifications In addition to an auxiliary power and a GND pin the 1 0 terminal connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on
27. ct is connected to the Internet Automatic Installation appears in the web page If the product is not connected to the Internet go to www axis com applications to acquire a License key You will need a license code and the product s serial number found on the label and under System Options gt Support gt System Overview to receive a license key Installed Applications lists installed applications with information about the version and the vendor the status of the application running or not running and information about the license Use the Start and Stop buttons to start and stop the application To generate a log file for the application select the application and click Log It is recommended to run one application at a time Avoid running applications when motion detection is active 24 AXIS P1214 E Network Camera Events Events The Axis product can be configured to perform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule Available Action Rule triggers and conditions include Applications use installed applications to trigger the rule see Applications on page 24 Detectors Motion Detection trigger the rule when motion is detected see Motion Detection on page 22 Tampering trigger the rule when tampering is detected see Camera Tampering on page 22 Hardware
28. d object Ordinary colored objects on ordinary backgrounds trigger motion detection A large difference in luminance is required to trigger motion detection Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 e To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size e To avoid triggering on small objects select high object size e If no objects should appear in the Include Window select high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended 23 AXIS P1214 E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product For information about available applications downloads trials and licenses go to www axis com applications To upload an application go to Applications gt Overview click Browse to locate the file and then click Upload Package Click on the uploaded application s name to open the menu options Settings License and About For configuration instructions please refer to the documentation provided with the application Most applications need a license to run To install the license select the License menu option If the produ
29. d select a Recipient from the list of defined recipients The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 25 Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 23 To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 23 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Setting Up an Action Rule on page 26 22 AXIS P1214 E Network Camera Detectors Using the motion detection feature may decrease the product s overall performance Set Up Motion Detection Windows To set up a motion detection Include Window follow these i
30. data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected 48 User Manual Ver 2 2 AXIS P1214 E Network Camera Date August 2012 Axis Communications AB 2012 Part No 47875
31. e Stream Profiles on page 16 264 Quality Balanced Bandwidth Mobile Outputi Click Pulse to activate the output for a defined period of time such as switching an external light for 20 seconds Output 1 Click the Active Inactive buttons to manually start and stop a connected device e g switch an external light and off Trigger The Manual Trigger button is used to trigger an action rule from the Live View page see page 9 Enable this button from Live View Config gt Action Buttons ER Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup gt Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required AXIS P1214 E Network Camera Accessing the Product For more information about action rules see Events on page 25 To show the manual tri
32. e help Adding many privacy masks may affect the product s performance 18 AXIS P1214 E Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page e Stream Profile See page 16 e Default Viewer for Browser See page 19 e Viewer Settings See page 20 e Action Buttons These are the buttons described in Controls on the Live View Page on page 9 e User Defined Links See page 20 e Output Buttons See page 20 Basic Setup Live View Layout Stream Profile Video Stream profile Motion JPEG Y Live View Config Show stream profile selection Enyout Default Viewer gt Detectors Windovs Internet Explorer ActiveX v Other Brovsers Server push gt Applications PP Note QuickTime is only used vith H 264 Motion JPEG vill be shovm with AMC in Windows Internet Explorer and vith server push in other brovsers iewer Settings Show viewer toolbar gt Events s gt Recordings gt System Options Enable H 264 decoder installation GBs Enable recording button About SE E show manual trigger button _ Show snapshot button User Defined Links E show custom link 1 Use as cgilink weblink Name Custom link 1 URL http ET show custom link 2 Use as cgilink weblink Name Custom link 2 URL http show custom link
33. educe the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution 43 AXIS P1214 E Network Camera Troubleshooting Why do not get maximum See Performance Considerations on page 48 frames per second The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 46 Image degeneration Decrease the GOV length Go to Video gt Video Stream and select the H 264 tab to modify the GOV length Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Status indicator LED is flashing red and the product is inaccessible A firmware upgrade has See Emergency Recovery Procedure on page 41 been interrupted or the firmware has otherwise been damaged No images displayed on web page Problems with AXIS Media To enable the updating of video images in Internet Explorer set the browser to allow ActiveX Control nternet Explorer controls Also make sure that AXIS Media Control is installed on your computer only Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer Go ActiveX component to Setup
34. efore customizing the scripts If a script causes problems reset the product to its factory default settings see page 40 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where lt user gt is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options gt Advanced gt Plain Config Reset to Factory Default Settings This will reset all parameters including the IP address to the factory default settings 1 Disconnect power from the product 2 Press and hold the Control button and reconnect power see Hardware Overview on page 4 3 Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber 4 Release the Control button The process is complete after about 1 minute when the Status indicator turns green The product has been reset to the factory default settings The default IP address is 192 168 0 90 5 Re assign the IP address It is also possib
35. ent as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands 32 AXIS P1214 E Network Camera System Options Linux Unix syntax arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping 1 408 t lt address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected to the Axis product and then restart the product by disconnecting and reconnecting power 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http lt IP address gt the Location Address field For other methods of assigning the IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup e To open a command prompt in Windows open the Start menu and type cmd in the Run Search field e To use the ARP command in Windows 7 Windows Vista right click the command prompt icon and select Run as admini
36. er the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line 41 AXIS P1214 E Network Camera Troubleshooting arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping 1 408 t address gt 2 If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that appears use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be se
37. etwork gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see page 30 34 AXIS P1214 E Network Camera System Options NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support e The router has many different names router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to
38. gger buttons in the Live View page 1 Go to Setup gt Live View Layout 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 11 for more information The toolbar displays the following buttons The Play button connects the Axis product and starts playing a media stream The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in the AMC Control Panel Enable this button from Live View Config gt Viewer Settings O O 10 AXIS P1214 E Network Camera Media Streams Media Streams The Axis product provides several video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can access video streams directly without going via the Live View page How to Stream
39. he SD card and then click Mount Focus zoom and fan Remote focus and zoom do In subzero temperatures function in these hardware parts is suspended until the camera is heated not work to approximately 0 C 32 F Fan cannot be activated In subzero temperatures function in this hardware part is suspended until the camera is heated to approximately O C 32 F 45 tions Function group Camera Video System Integration Image sensor Lens Light sensitivity Video compression Frame rate H 264 Frame rate Motion JPEG Video streaming Image settings Security Supported protocols Application Programming Interface Intelligent video Triggers Actions AXIS P1214 E Progressive scan RGB CMOS 1 4 f 2 8 mm F2 0 fixed iris fixed focus Horizontal angle of view 81 Vertical angle of view 44 Diagonal angle of view 87 1 0 lux 100000 lux F2 0 1 24500 5 to 1 6 5 H 264 MPEG 4 Part 10 AVC Baseline profile Motion JPEG 1280x720 to 320x180 Up to 25 30 fps 50 60 Hz in all resolutions Up to 25 30 fps 50 60 Hz in all resolutions Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Compression color brightness sharpness contrast white balance exposure value exposure control exposure zones backlight compensation fine tuning of behavior at low light Rotation 0 90 180 270 Mirrori
40. hemselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e a CA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate The client certificate and private key are used t
41. il Transfer Protocol an SMTP mail server must be set up This is done under System Options gt Network gt SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available e Cold s
42. lance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Click in the bar to fine tune the exposure Exposure control These settings is used to adapt to the amount of light used Automatic is the default settings can be used in most situations The shutter speed is automatically set to produce optimum image quality Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources The Hold current option locks the current exposure settings Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This settings determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirement select a predefined area Exposure priority When Motion is prioritized and maximum Shutter time is set to a small value motion blur in the image is minimized This can
43. ld To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For more information on how to discover and assign an IP address refer to the Installation Guide 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured for instructions see Set the Root Password on page 8 4 The product s Live View page appears in your browser The layout of the Live View page may have been customized to meet specific requirements Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS P1214 E Network Camera Live View Setup Help H 264 Playing H 264 using RTP over RTSP over HTTP AXIS P1214 E Network Camera Accessing the Product Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see NAT traversal port
44. le to reset parameters to factory default via the web interface Go to Setup gt System Options gt Maintenance 40 AXIS P1214 E Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrading the Firmware When you upgrade the product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more informatio
45. led To enable ONVIF go to Setup gt System Options gt Security gt ONVIF Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 40 or by resetting the product to factory default AXIS P1214 E Network Camera Accessing the Product Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments When using 50 Hz the maximum frame rate is limited to 25 fps Power line frequency is different in different geographic regions In the Americas 60 Hz is usually used most other parts of the world use 50 Hz Local variations may apply always check with the local authorities The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale Only available in MJPEG The Stream Profile drop down list allows you to select a customized or pre programmed stream profile Stream profiles are configured under Video gt Stream Profiles Se
46. line help 5 Select the text color the text background color and the position of the overlay 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 31 Overlay Image An overlay image is a static image superimposed over the video stream The image for example company logo is used to provide extra information or to mask a part of the image To use an overlay image the image must first be uploaded to the Axis product 1 Go to Video gt Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 Select the image to use from the Use overlay image list 5 Click Save To display the overlay image 1 Go to Video gt Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates and enter the X and Y coordinates 3 Click Save For information about supported image formats see the online help Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the onlin
47. lity EMC This equipment has been designed and tested to fulfill applicable standards for e Radio frequency emission when installed according to the instructions and used in its intended environment e Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Can
48. ll settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable
49. mapping for IPv4 page 35 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To gain access to the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information To set the password via a standard HTTP connection enter it directly in the first dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the product is encrypted from this point on 3 Enter a password and then re enter to confirm the spelling Click OK The password has now been configured e The default administrator user name root is permanent and cannot be deleted lf the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings
50. must be reset to the factory default settings See Reset to Factory Default Settings on page 40 42 Troubleshooting The IP address has been changed by DHCP Certificate error when using IEEE 802 1X AXIS P1214 E Network Camera IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to located the product on the network Identify the product using its model or serial number If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 31 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 35 The router must support Check the Internet firewall with your network administrator Check if you need to configure the router settings Problems with the H 264 format No H 264 displ
51. n e Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user e Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB AXIS a AXIS P1214 E Network Camera Live View Setup Help Server Maintenance 2 Maintain Server gt Basic Setup gt Video D Restart Restart the AXIS P1214 E Network Camera gt Live View Config Restore Resets all parameters except the IP parameters to the original factory settings gt Detectors Default Resets all parameters to the original factory settings gt Applications Upgrade Server gt Events Upgrade the AXIS P1214 E with the latest firmware Specify the firmware to upgrade to Ingen fil har valts and click Upgrade gt Recordings Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after System Options the upgrade has completed 1 10 minutes Security Identify Date amp Time Network Flash LED for 10 seconds 1 601 Storage Ports amp Devices Maintenance Support Advanced About Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recov
52. ng of images Text and image overlay Privacy mask AXIS Corridor Format Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the Open SSL Project for use the Open SSL Toolkit www openssl org IPv4 v6 HTTPS SSL TLS QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour UPnP SNMPv1 v2c v3 MIB I1 DNS DynDNS NTP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org Open API for software integration including VAPIX and AXIS Camera Application Platform from Axis Communications specifications available at www axis com Includes the ONVIF specification available at www onvif org Support for AXIS Video Hosting System AVHS with One Click Camera Connection Video motion detection active tampering alarm Support for AXIS Camera Application Platform enabling installation of additional applications Intelligent video digital 1 0 manual trigger network lost storage status system initializing File upload via FTP HTTP and email Notification via email HTTP and TCP Video recording to edge storage Pre and post alarm video buffering 46 Technical Specifications Function group Specifications External output activation Status LED General Video a
53. nstructions 1 Go to Detectors gt Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 4 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Description High level 100 Medium level 50 Low level 0 Object size relative to window size Only very large objects trigger motion detection Even very small objects trigger motion detection Object memory length An object that appears in the window triggers motion detection for a long time before it is considered as non moving An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Difference in luminance between background an
54. o authenticate the network device They can be Client private key uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL version Select the EAPOL version 1 or 2 as used in your network switch EAP identity Enter the user identity maximum 16 characters associated with your certificate Private key password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 34 31 AXIS P1214 E Network Camera System Op
55. on page 40 AXISA Create Certificate Create Self Signed Certificate Common 10 92 25 211 Secure configuration of the root password via HTTPS requires a self certificate Create self signed certificate Validity 365 days 1 9644 The name of the entity to be certified i e the IP address or host name of this product Configure Root Password using HTTP OK Cancel User name root Once the certificate is created this page will close and you will be able to Password max 64 characters configure the root password via HTTPS Confirm password AXI Configure Root Password using HTTPS User name root The password for the pre configured administrator root must be changed before the product can be used Password max 64 characters If the password for root is lost the product must be reset to the factory default Confirm password settings by pressing the button located in the product s casing Please see the user documentation for more information OK ONVIF will be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF will be disab
56. pdates answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only e visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS P1214 E Network Camera Table of Contents Hardware OVEVIEW 4 Connector rs ss kane de ae Cane ee 4 LED Indicators jcc cane eee Gees Eee 5 Shorten Sensor Unit Cable 5 Accessing The ess ss ss memes diaa tedma 7 Access from a browser 7 Access from the Internet 2 8 Set the Root Password creme 8 The Live View Page he as E 9 Media Streams y sie sees 89 8 dada 11 How to Stream H 264 11 SR Ra Re Ga paged Sage titi 11 AXIS Media Control AMC 11 Alternative Methods of Accessing the Video Stream 12 Setting Up The Product
57. r under the video image in your browser e H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller e Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AX S Media Control AMC on page 11 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup gt Live View Config 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 second
58. record video to a selected storage Send Images send images to a recipient Send Notifications send a notification message to a recipient Status LED flash the LED indicator This can for example be used to validate triggers such as motion detection during product installation and configuration 25 AXIS P1214 E Network Camera Events Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send email notifications If multiple conditions are defined all must be met to trigger the action The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Go to Detectors gt Motion Detection and configure a motion detection window see page 23 2 Go to System Options gt Storage and set up the network share see page 38 Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions see below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration
59. rectangle or enter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle 15 AXIS P1214 E Network Camera Video Image The default image settings can be configured under Video gt Video Stream Select the Image tab The following settings are available e Resolution Select the default resolution e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Rotate image If required the image can be rotated e Mirror If required the image can be mirrored e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be limited e Overlay settings See Overlay on page 17 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames l frame is a complete image whereas P frames only contain the differences from previous frames The GOV length is the number of frames between two consecutive l frames Increasing the GOV length may save considerably on bandwidth requirement
60. s Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp Devices gt I O Ports and set the port s Normal state 20 AXIS P1214 E Network Camera Live View Config For more information about 1 0 ports see O Ports on page 38 21 AXIS P1214 E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering 1 Go to Detectors gt Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated This can help prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events gt Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action To send an email select Send Notification an
61. s in some cases but may also have an adverse affect on image quality The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the modifier b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage u
62. s relating to technology embodied in the product described in this document In particular and without imitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP mplementers Corporation Electromagnetic Compatibi
63. sage the maximum frame size should be set to an optimal value Stream Profiles There are four pre programmed stream profiles available for quick set up The settings for these can be adjusted New customized profiles can also be created Each profile has a descriptive name indicating its purpose e The stream profiles can be accessed from the Stream profile drop down list in the Live View page e To add copy modify and remove stream profiles go to Video gt Stream Profiles e To select the default stream profile go to Live View Config gt Stream Profile and choose the profile from the drop down list For more information see the online help Oon this page 16 AXIS P1214 E Network Camera Video Camera Settings The Video gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value gives a black and white image The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar White Balance White ba
64. shoot the card To avoid filling the card it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under Recording Settings 37 AXIS P1214 E Network Camera System Options Network Share Network share allows you to add network storage such as a NAS Network Attached Storage or any server that uses CIFS Common Internet File System and use them for storage of recordings To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour to the host server in the Host field 4 Enter the name of the share in the Share field 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Ports amp Devices 1 0 Ports The Axis product provides one input port and one output port for connection of external devices For information on how
65. strator To open a command prompt in Mac OS X open the Terminal utility from Application gt Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting AVHS is enabled by default The settings are configured under System Options gt Network gt TCP IP gt Basic One click enabled Press the product s control button see Hardware Overview on page 4 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AX
66. t ip gt axis media media amp e QuickTime The following paths can be used rtsp lt ip gt axis media media amp xrtsp lt ip gt axis media media 3gp 12 AXIS P1214 E Network Camera Media Streams lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later e QuickTime adds latency to the video stream e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 13 AXIS P1214 E Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup the top right hand corner of the Live View page e Administrators have unrestricted access to all settings e Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 30 2 TCP IP See page 32 3 Date amp Time See page 37 4 Video Stream See page 15 The Basic Setup menu can be disabled from System Options gt Security gt Users 14 AXIS P1214 E Network Camera Video Video It is possible to configure the following video features in your Axis product Video stream See page 15 Stream profiles See page 76 Camera settings See page 17 Overlay image See page 17
67. t over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 11 AXIS P1214 E Network Camera Media Streams The AMC Control Panel can be used to configure various video settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel
68. t within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address using ARP Ping on page 32 If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from lt IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product Ifyou receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for root is lost the product
69. tart e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 30 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 40 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP 36 AXIS P1214 E Network Camera System Options RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage
70. the Live View page or by an Action Rule The output will show as active shown under System Options gt Ports amp Devices if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices LED Indicators Network Steady for connection to a 100 MBit s network Flashes for network activity Steady for connection to a 10 MBit s network Flashes for network activity No network connection Flashes green amber during firmware upgrade The Status LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Devices gt LED See the online help for more information N e The Status LED can be configured to flash while an event is active e The Status LED can be configured to flash for identifying the unit Go to Setup gt System Options gt Maintenance Shorten Sensor Unit Cable The sensor unit is delivered with a 8 m 26 ft cable To shorten the cable follow these steps AXIS P1214 E Network Camera Hardware Overview 1 Cut the cable to the desired length Measure from the sensor unit Strip the plastic outer coating from the end of the cable 3 Peel b
71. the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt N
72. tions If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 34 e Set manually allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help for information on how create custom date time formats To include date and time in the overlay text go to Video and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the prod
73. to connect external devices see Connectors on page 4 The 1 0 ports are configured under System Options gt Ports amp Devices gt 1 0 Ports The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected e boot protocol DHCP or static e the static IP address e the default router e subnet mask e the system time e the IEEE 802 1X settings 38 AXIS P1214 E Network Camera System Options Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 40 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other prod
74. uct cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 40 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address using ARP Ping on page 32 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segm
75. ucts installed in the same location For information about firmware upgrade see Upgrading the Firmware on page 41 Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 41 System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the In

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