APC SMT1500RMJ2U uninterruptible power supply (UPS)
Contents
1. je 2 Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount su0624a su0625a su0626a Installation UPS For UPS installation information see the Smart UPS Installation Guide that is included with the UPS The guide is also available on the enclosed CD and the APC Web site at www apc com Network Management Card For installation information see the user manual provided with the Network Management Card NMC The user manual is also available on the APC Web site at www apc com Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Operation Connect Equipment to the UPS Note The UPS will charge to 90 capacity in the first three hours of normal operation Do not expect full battery runtime capability during this initial charge period 1 Connect equipment to the outlets on the rear panel of the UPS 2 Connect the UPS to the building utility power Connect the UPS to a two pole three wire grounded source only 3 Press the ON OFF button on the front panel of the UPS to power the unit and all connected equipment 4 To use the UPS as a master on off switch turn on all the equipment that is connected to the UPS See UPS Settings on page 7 for information on how to configure the outlet groups su0628a Rear Panel Features C Serial port Connect to a computer to use power management software2. a USB port Connect to a computer to use power management software Ground Screw Connect the ground leads on transient voltage devices to the chassis ground screw s located on the rear panel of the UPS 4 Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Display Panel Online LED On Battery LED UPS Output ON OFF key Fault LED Replace Battery LED Display screen UP and DOWN keys ENTER key ESCAPE key 00000000 Using the display interface su0343e Use the UP and DOWN keys to scroll through the main menu options Press ENTER to view the sub menus under each main menu option Press ESCAPE to exit a sub menu and return to a main menu Standard menus The Standard menus are the most commonly used menus for the UPS Menu General Functions Status View basic information about the UPS Operating mode Efficiency of the UPS nformation about the load Battery capacity Estimated runtime nput and output voltage and frequency Information about the last transfer to battery power Self test results Configuration Configure the settings for the UPS Language Local power quality Good Fair Poor Choose Standard or Advanced menus UPS Test settings Reset to Factory Defaults Battery installation date Display Always On Auto Off Auto Dim Test amp Diags Use the Test amp Diags menu to have the UPS perform a Self Test UPS Alarms Test or Cali
3. Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount 15 Smart UPS Factory Warranty LIMITED WARRANTY American Power Conversion APC warrants its Smart UPS Products to be free from defects in materials and workmanship for a period of three 3 years excluding the batteries which are warranted for two 2 years from date of purchase For country specific warranty information refer to the APC Web site at www apc com APC s obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products Repair or replacement of a defective Product or part thereof does not extend the original warranty period This warranty applies only to the original purchaser who must have properly registered the Product within 10 days of purchase Products may be registered online at warranty apc com APC shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the Product does not exist or that it was caused by end user s or any third person s misuse negligence improper installation testing operation or use of the Product contrary to APC s recommendations or specifications Further APC shall not be liable for defects resulting from 1 unauthorized attempts to repair or modify the Product 2 incorrect or inadequate electrical voltage or connection 3 inappropriate on site operation conditions 4 Acts of God 5 exposure to the elements or 6 theft In no event
4. Vac Rack Mount Emergency Power Off EPO Overview The Emergency Power Off EPO option is a safety feature that will immediately disconnect all connected equipment from utility power The UPS will immediately shut down and will not switch to battery power The UPS must be manually restarted to reapply power to connected equipment Press ON OFF on the front panel of the unit Normally open contacts 1 Ifthe EPO switch or relay contacts are normally open insert the wires from the switch or contacts at pins 1 and 2 of the EPO terminal block Use 16 28 AWG wire 2 Secure the wires by tightening the screws If the contacts are closed the UPS will turn OFF and power will be removed from the load Normally closed contacts 1 If the EPO switch or relay contacts are normally closed insert the wires from the switch or contacts at pins 2 and 3 of the EPO terminal block Use 16 28 AWG wire 2 Insert a wire jumper between pins 1 and 2 Secure the wires by tightening the three screws at positions 1 2 and 3 If the contacts are opened the UPS will turn OFF and power will be removed from the load Note The power for operating the EPO circuit is sourced from pin 1 This is an isolated 24 V which can source only a few milliamperes If the normally closed NC EPO configuration is used the EPO switch or relay should be rated for dry circuit applications the rating should be for low voltage and low current applications This nor
5. Arc by Schneider Electric Operation Manual Smart UPS Uninterruptible Power Supply 7501000 150 R00 VA Rack Mount 2U 100 120 230 Vac 3000 VA Rack Mount 2U 100 120 208 230 Vac Overview Product Description The APC by Schneider Electric Smart UPS 750 3000 VA Rack Mount is a high performance uninterruptible power supply UPS It provides protection for electronic equipment from utility power blackouts brownouts sags and surges small utility fluctuations and large disturbances The UPS also provides battery backup power until utility power returns to safe levels or the batteries are fully discharged Safety and General Information Read the Safety Guide included in the package before installing the UPS This unit is intended for indoor use only Do not operate this unit in direct sunlight in contact with fluids or where there is excessive dust or humidity Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation The battery typically lasts for two to five years Environmental factors impact battery life Elevated ambient temperatures poor quality utility power and frequent short duration discharges will shorten battery life Connect the Smart UPS power cable directly to a wall outlet Do not use surge protectors or extension cords The batteries are heavy Remove the batteries prior to installing the UPS in a rack Always install the external battery pac
6. Hardware version Software version NMC information if applicable SmartSlot Card information if applicable Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Configuration UPS Settings Start up Settings Configure these settings at initial start up using the display interface As an alternative configuration can be performed using APC PowerChute software Note During start up use the display interface to configure these settings If nothing is selected the unit will use the default settings Function Language English Factory Default Options English French German Spanish e talian Portuguese Japanese Description The language for the display interface Language options will vary by model Local Power Good Quality Good Fair Poor Select the quality of input utility power f Good is selected the unit will go on battery power more often to provide the cleanest power supply to the connected equipment f Poor is selected the UPS will tolerate more fluctuations in power and will go on battery power less often If unsure of the local power quality select Good Menu Type Standard General Settings Standard or Advanced The Standard menus display a limited set of menus and options The Advanced menus include all parameters Configure these settings at any time using the display interface or APC PowerChute software Functi
7. R INDIRECT LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUANTS CLAIMS BY THIRD PARTIES OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT APC S LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OR TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Customers with warranty claims issues may access the APC worldwide customer support network through the APC Web site support apc com Select your country from the country selection pull down menu Open the Support tab at the top of the web page to obtain contact information for customer support in your region Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase 2011 APC by Schneider Electric APC the APC logo Smart UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners 990 3858A 6 2011
8. attery may remain in the unit b Internal batteries may remain connected in the XLBP during shipment if applicable not all units have XLBPs 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support Transport the unit 1 Shut down and disconnect all connected equipment 2 Disconnect the unit from utility power 3 Disconnect all internal and external batteries if applicable 4 Follow the shipping instructions outlined in the Service section of this manual 14 Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact the APC Customer Support Center by telephone or e mail Local country specific centers go to www apc com support contact for contact information For information on how to obtain local customer support contact the APC representative or other distributors from whom you purchased your APC product
9. bration Test About Display information about this unit Unit model number Serial number Battery information Model number Installation date Suggested battery replacement date UPS firmware version Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus Menu General Functions Status View detailed information about the UPS Energy meter Load current Status of the Switched Outlet Group Battery voltage Operation mode Efficiency SmartSlot Card if applicable Configuration Configure advanced settings for the UPS e Main and Switched Outlet Group delays and settings High and lower transfer points Sensitivity settings Date of last battery replacement Output voltage Battery settings Number of battery packs not available on all models Reset energy meter UPS test settings Display Always On Auto Off Auto Dim Control Control the Main and Switched Outlet Group to turn on turn off shutdown or reboot Test amp Diags Perform UPS test and diagnostic functions such as user interface testing battery tests and battery calibration Log View the event and error logs for information about any changes to the UPS and any faults About View information about the unit
10. ely connected to the unit and to the utility power power supply The input circuit breaker has tripped Reduce the load on the UPS Disconnect nonessential equipment and reset the circuit breaker The unit shows very low or no input Check the utility power supply to the UPS by plugging in a table lamp If the utility voltage light is very dim check the utility voltage The battery connector plug is not Be sure that all battery connections are secure securely connected There is an internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately The UPS is operating on battery while connected to input utility power The input circuit breaker has tripped Disconnect nonessential equipment and reset the circuit breaker There is very high very low or Move the UPS to a different outlet on a different circuit Test the input voltage distorted input line voltage with the utility voltage display If acceptable to the connected equipment reduce the UPS sensitivity UPS is emitting an audible beeping sound The UPS is operating normally None The UPS is protecting the connected equipment UPS does not provide expected backup time The UPS battery is weak due to a Charge the battery Batteries require recharging after extended outages and recent power outage or is near the end wear out faster when put into service often or when operated at elevated of its service life
11. isconnect power to the Switched Outlet Shutdown Group to save runtime immediately Configure this delay time use the LOAD SHED Turn off TIME WHEN ON BATTERY setting immediately Turn off with delay Disabled Load Shed Time Disabled Set the value in The amount of time the outlets will function on when On Battery seconds battery power before they will turn off Load Shed On Disabled Shutdown with When the battery runtime falls below the Runtime delay specified value the Switched Outlet Group will Shutdown turn off immediately Configure this time using the LOAD SHED Turn off RUNTIME REMAINING setting immediately Turn off with delay Disabled Load Shed On Disabled Set the value in When the remaining runtime reaches this level Runtime seconds the Switched Outlet Group will turn off Remaining Load Shed on Disabled Disabled In the event of an overload greater than 100 Overload Enabled output the Switched Outlet Group will Network Management Card Settings 10 immediately turn off to conserve power for critical loads The the Switched Outlet Group will only turn on again with a manual command These settings are available only on units that have a Network Management Card NMC and are set in the factory These settings can only be modified using an external interface like the NMC web interface NMC IP Address Mode NMC IP Address NMC Subnet Mask NMC Default Gateway Smart UPS 750 3000 VA 100 120 208 230
12. ks XLBPs at the bottom of the rack The UPS must be installed above the XLBPs Specifications For additional specifications refer to the APC Web site at www apc com Environmental Operating 0 to 40 C 32 to 104 F Temperature Storage 15 to 45 C 5 to 113 F charge UPS battery every six months Maximum Operating 3 000 m 10 000 ft Elevation Storage 15 000 m 50 000 ft Humidity 0 to 95 relative humidity non condensing Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Product Overview Front panel 1 Battery Battery connector This will vary by model Display interface Bezel Rear panels UPS input Controlled outlet group Outlets EPO connector USB port O00000 000 750 1000 VA 120 Vac 1500 VA 100 120 Vac NT oo 0000 A T o O ooon su0644a su0645a 2200 VA 120 Vac U U U su0623a Circuit breaker Overload protection SmartSlot for optional NMC accessory card Chassis ground connection screw TVSS GND RJ45 connector serial UPS monitoring port 3000 VA 100 120 Vac su0498a P 3000 VA 230 Vac OOOOOO OOOOOO OOOOOO EN M U oO O 0g 0000 0 g Og ooo 00
13. mally implies the contacts are gold plated Adhere to all national and local electrical codes when wiring the EPO Wiring must be performed by a qualified electrician The EPO interface is a Safety Extra Low Voltage SELV circuit Connect the EPO interface only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential SELV circuits are controlled by a switch or relay properly isolated from utility power To avoid damage to the UPS do not connect the EPO interface to any circuit other than a SELV circuit Use one of the following cable types to connect the UPS to the EPO switch CL2 Class 2 cable for general use CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air CL2R Riser cable for use in a vertical run in a floor to floor shaft CLEX Limited use cable for use in dwellings and for use in raceways Installation in Canada Use only CSA certified type ELC extra low voltage control cable Installation in countries other than Canada and the USA Use standard low voltage cable in accordance with national and local regulations Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount 11 Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on Press the ON key once to turn on the UPS The UPS is not connected to utility Be sure the power cable is secur
14. on Factory Default Options Description High Transfer 100 Vac 108 Vac To avoid unnecessary battery usage set the Point 108 Vac 110 Vac transfer point higher if the utility voltage is 12 Vac chronically high and the connected equipment 14 Vac is known to work under this condition The 120 Vac e 127 Vac POWER QUALITY setting will automatically 127 Vac e 130 Vac change this setting e 133 Vac Note Use the Advanced Menus to configure e 136 Vac this setting 208 Vac 225 Vac 225 Vac e 229 Vac e 233 Vac 237 Vac 230 Vac e 253 Vac 253 Vac 257 Vac 261 Vac 265 Vac Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Function Factory Default Options Description Low Transfer 100 Vac 86 Vac Set the transfer point lower if the utility Point 92 Vac 88 Vac voltage is chronically low and the connected 90 Vac equipment can tolerate this condition This 92 Vac setting may also be adjusted using the power 120 Vac 97 Vac quality setting 106 Vac e 100 Vac Note Use the Advanced Menus to configure 103 Vac this setting 106 Vac 208 Vac 170 Vac 182 Vac 174 Vac 178 Vac 182 Vac 230 Vac 196 Vac 208 Vac e 200 Vac 204 Vac e 208 Vac Nominal Output 100 Vac N A Set the nominal output voltage of the UPS on Voltage 120 Vac N A battery This is available on 230 Vac models 230 Vac 208 252 Vac only Transfer High High Reduced Low Select the level of sensitivity to power events Sensitivi
15. sconnect from power immediately and restart only with a manual command Turn on Connect to power immediately Shutdown Disconnect power in sequence and automatically reapply power in sequence when utility power becomes available Reboot Shut down and restart In addition the Main Outlet Group and the Switched Outlet Group can be configured to do the following Turn on or off in a specified sequence Automatically turn off or shut down when various conditions occur Note If the Main and Switched Outlet Groups are not configured all of the outlets on the unit will still provide battery back up power Using the Main and Switched Outlet Groups The Main Outlet Group functions as a master switch It will turn on first when power is applied and shut off last when there is a power outage and battery run time has been exhausted The Main Outlet Group must be turned on for the Switched Outlet Group to turn on 1 Connect critical equipment to the Main Outlet Group 2 Connect peripheral equipment to the Switched Outlet Group Nonessential equipment that should shut off quickly in the event of a power outage to conserve battery runtime can be added to a short power off delay If equipment has dependent peripherals that must restart or shut down in a specific order such as an ethernet switch that must restart before a connected server connect the devices to separate groups Equipment that needs to reboot independen
16. shall APC have any liability under this warranty for any Product where the serial number has been altered defaced or removed EXCEPT AS SET FORTH ABOVE THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE APPLCIABLE TO PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC s RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC S SOLE LIABILITY AND PURCHASER S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC S WARRANTIES RUN ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE WHETHER DIRECT O
17. temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery LED is not illuminated The UPS is experiencing an overload Check the UPS load display Unplug unnecessary equipment such as printers condition Display interface LEDs flash sequentially The UPS has been shut down remotely None The UPS will restart automatically when utility power is restored through software or an optional accessory card The Fault LED is illuminated The UPS displays a fault message and emits a constant beeping sound Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the None The UPS will return to normal operation when the power is restored battery has discharged from an and the battery has a sufficient charge extended outage 12 Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Problem and Possible Cause Solution The replace battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours Then perform a self test If the problem persists after recharging replace the battery The replacement battery is not Be sure the battery connector is securely connected properly connected The display interface has a Site Wiring Fault message Wiring faul
18. tly from other equipment should be added to a separate group 3 Use the Configuration menus to configure how the Switched Outlet Group will react in the event of a power outage Customize the Main and Switched Outlet Groups Use the Control menus to change the Main Outlet Group and the Switched Outlet Group settings Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Function Factory Default Options Description Name String Outlet Group 1 Outlet Group Edit these names using an external interface such as the Network Management Card Web interface UPS Name String UPS Outlets Turn On Delay 0 sec Set the value in The amount of time the UPS or the Switched seconds Outlet Group will wait between receiving the command to turn on and the actual startup Turn Off Delay 0 sec UPS Outlets Set the value in The amount of time that the UPS or the Switched 90 sec Switched seconds Outlet Group will wait between receiving the Outlet Groups command to turn off and the actual shut down Reboot Duration 8 sec Set the value in The amount of time that the UPS or the Switched seconds Outlet Group must remain off before it will restart Minimum Return 0 sec Set the value in The amount of battery runtime that must be Time seconds available before the UPS or the Switched Outlet Group will turn on Load Shed On Disabled Shutdown with When the unit switches to battery power the UPS Battery Delay can d
19. ts detected include If the UPS indicates a site wiring fault have a qualified electrician inspect the missing ground hot neutral building wiring Applicable for 120 V units only polarity reversal and overloaded neutral circuit Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount 13 Service and Support Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 Ifthe problem persists contact APC Customer Support through the APC Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty a For the UPS always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The b
20. ty that the UPS will tolerate e High The UPS will go on battery power more often to provide the cleanest power supply to the connected equipment e Low The UPS will tolerate more fluctuations in power and will go on battery power less often If the connected load is sensitive to power disturbances set the sensitivity to High Low Battery 120 sec Warning Set the value in seconds The UPS will emit an audible alarm when the remaining runtime has reached this level Date of Last Date set Battery Replacement at factory Reset this date when the battery module is replaced Audible Alarm On On Off The UPS will mute all audible alarms if this is set to Off or when the display keys are pressed Battery Self On start Test Interval every 14 upand e Never days since Start up only Setting the last test Frequency of test every 7 to 14 days The interval at which the UPS will execute a self test Reset to Factory No Default Yes No Restore the UPS factory default settings Smart UPS 750 3000 VA 100 120 208 230 Vac Rack Mount Main Outlet Group and Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off turn on shut down and reboot connected equipment These features are not available on the 750 VA tower units The Main and Switched Outlet Groups can be configured to do the following Turn off Di
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