Lenovo IdeaPad Y580
Contents
1. 12 UL JOO IO0000 Touchpad To move the cursor on the screen slide your fingertip over the pad in the direction in which you want the cursor to move Touchpad button The function of the left right side corresponds to that of the left right mouse button on a conventional mouse Notes e You can enable disable the touchpad using Fn F6 When the touchpad indicator is lit the touchpad is disabled Chapter 2 Learning the basics amp Using Lenovo Intelligent Touchpad Slide your four fingers simultaneously to the right on the Touchpad Quick Notes will pop up on the screen LOOL IU OUUU Slide your four fingers simultaneously to the left on the Touchpad Wall Paper will pop up on the screen C0000000 LOL ILICI 13 Chapter 2 Learning the basics amp Using the keyboard Your computer has a numeric keypad and function keys incorporated in its standard keyboard m Numeric keypad Y480 The keyboard has keys that when enabled work as a 10 key numeric keypad To enable or disable the numeric keypad press Fn F8 Sescccussseea ja LILI DOE Oooo OI OOJE sansa ODO OOO Y580 The keyboard has a separate numeric keypad To enable or disable the numeric keypad press the Num Lo2. Reinstall the battery pack Tum the computer over again Connect the AC adapter and the cables to the computer again 37 Appendix CRU instructions 38 Replacing memory You can increase the amount of memory in your computer by installing a double data rate three synchronous dynamic random access memory DDR3 SDRAM available as an option in the memory slot of your computer DDR3 SDRAMs are available in various capacities Note Use only the memory types supported by your computer If you incorrectly install optional memory or install an unsupported memory type a warning beep will sound when you try to start the computer To install a DDR3 SDRAM do the following Q Touch a metal table or a grounded metal object to reduce any static electricity in your body which could damage the DDR3 SDRAM Do not touch the contact edge of the DDR3 SDRAM Turn off the computer Disconnect the AC adapter and all cables from the computer Close the computer display and turn the computer over Remove the battery pack Remove the Hard disk drive HDD Memory Mini PCI Express Card slot compartment cover a Loosen the screws that secure the compartment cover jj b Remove the compartment cover g Appendix CRU instructions Q If two DDR3 SDRAMs are already installed in the memory slot remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time Be sure to save t
3. Smart Shutdown Lenovo Smart Shutdown allows your computer to start in short time This function is similar to the Windows hibernate and restore principle making your computer boot much faster To launch Smart Shutdown do the following Click select Smart Shutdown under Shut down expand menu Note Before Smart Shutdown is enabled be sure to back up important data For software upgrades or system updates that are enabled only by restarting use Windows Restart or Shut down Chapter 2 Learning the basics Using AC adapter and battery Checking battery status You can determine the percentage of battery power remaining by checking the battery icon in the notification area Note As each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e The amount of energy stored in the battery when you commence work e The way you use your computer for example how often you access the hard disk drive and how bright you make the computer display Charging the battery When you find that the battery power is low you need to charge the battery or replace it with a fully charged one You need to charge the battery in any of the following situations When you purchase a new battery If the battery status indicator starts blinking If the battery has not been used for a long time Notes e You are advised to insert the battery pack when using your c
4. Your computer might lock when it enters sleep mode during a communication operation Disable the sleep timer when you are working on the network The computer does not start from a See the Boot menu of the BIOS setup utility Make sure that the Boot device you want Device Priority in the BIOS setup utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the BIOS setup utility make sure that the device is included in the Boot Device Priority list Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from The connected external device does Do not connect or disconnect any external device cables other than not work USB while the computer power is on otherwise you might damage your computer e When using a high power consumption external devices such as an external USB optical disk drive use external device power adapter Otherwise the device may not be recognized or system shut down may result For more technical support please visit consumer product website http consumersupport lenovo com 33 Appendix CRU instructions Notes e The illustrations used in this chapter are of the Lenovo IdeaPad Y580 unless otherwise stated The following steps about upgrading and replacing devices are the same for the Y480 and Y580 e Make s
5. and search Windows Help and Support Center for details on how to configure your computer 25 Chapter 4 OneKey Rescue system 26 OneKey Rescue system Introduction The Lenovo OneKey Rescue system is an easy to use application that can be used to back up the data on your system partition C drive for easy restore when required You can run Lenovo OneKey Recovery under the Windows operating system and the OneKey Rescue system without starting the Windows operating system amp Attention In order to utilize the features of the OneKey Rescue system your hard disk already includes a hidden partition by default to store the system image file and OneKey Rescue system program files This default partition is hidden for security reasons and is the reason the available disk space is less than it claims The exact available hard disk space depends on the file size of the mirror image file based on the size of operating system and preinstalled software Using Lenovo OneKey Recovery within Windows operating system In Windows operating system double click the OneKey Recovery system Icon on the desktop to launch Lenovo OneKey Recovery Within the program you can back up the system partition on the hard disk drive other storage devices or by creating recovery discs Notes e The backup process and creation of recovery discs may take some time connect the AC adapter and battery pack to your computer e After the recovery discs are
6. burned please number them so that you can use them in the correct order Computers without an integrated optical drive support the creation of recovery discs however an appropriate external optical drive is needed to physically create the recovery discs For more instructions see the Help file of Lenovo OneKey Recovery Using Lenovo OneKey Rescue system without Windows operating system In the event that the operating system cannot be loaded follow the steps below to access OneKey Rescue system Shut down your computer e Press the A key to launch OneKey Rescue system Within the program you can choose to restore your system partition to the original factory status or to a previously generated backup Note The recovery process is irreversible Make sure to back up any critical data before using the recovery feature Chapter 4 OneKey Rescue system Creating a recovery disc s Your computer does not ship with a recovery disc You can use Lenovo OneKey Recovery system to create a recovery disc s which can be used to start and restore your computer in case of a system failure To create a recovery disc s Insert a recordable disc into the optical drive on your computer Note If your computer does not come with an integrated optical drive or if the integrated optical drive does not support disc creating connect an appropriate external optical drive to your computer In Windows press the OneKey Rescue system bu
7. indicator lt Caps lock indicator ooann Num lock indicator 22 Chapter 2 Learning the basics Securing your computer This section provides information about how to help protect your computer from theft and unauthorized use Attaching a security lock not supplied You can attach a security lock to your computer to help prevent it from being removed without your permission For details on installing the security lock please refer to the instructions shipped with the security lock that you have purchased Refer to the Left side view on page 4 for the location of the Kensington slot Notes Before purchasing any security product verify that it is compatible with this type of security keyhole e You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo offers no comment judgement or warranty regarding the function quality or performance of locking devices and security features Using VeriFace VeriFace is a face recognition software which takes a digital snapshot extracts key features of your face and creates a digital map that becomes the system s password If you want to activate VeriFace for the first time click the VeriFace icon on the desktop to register your facial image Notes e The face registration and verification works best in an environment with steady and even light You can determine whether to use this function when yo
8. material such as soft cloth that absorbs the physical shock e Do not apply pressure to the cover of the drive Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the information on the hard disk and then turn the computer off Never remove the drive while the system is operating in sleep mode or in hibernation mode 35 Appendix CRU instructions To replace the hard disk drive do the following Q Tum off the computer then disconnect the AC adapter and all cables from the computer Close the computer display and then turn the computer over Remove the battery pack Remove the Hard disk drive HDD Memory Mini PCI Express Card slot compartment cover a Loosen the screws that secure the compartment cover jj b Remove the compartment cover g 36 Appendix CRU instructions Take out the hard disk drive secured in a metal frame i e Remove the screws and detach the metal frame from the hard disk drive Q Attach the metal frame to a new hard disk drive and tighten the screws Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other then push it firmly into space Reinstall the frame fixing screws Reinstall the compartment cover and tighten the screws
9. these items are properly set and the screen remains blank have the computer serviced Restore backed up files to your Windows environment or the entire contents of your hard disk to the original factory contents using OneKey Recovery If you still see only the cursor on the screen have the computer serviced Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode Touch the touchpad Press any key on the keyboard Press the power button Press Fn F2 to confirm whether the LCD screen has been turned off If you forget your user password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed If you forget your HDD password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service If you forget your supervisor password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service The numeric lock function is on To disable it pre
10. 2 indicators EH Memory card slot Insert memory cards not supplied here Note For details see Using memory cards not supplied on page 17 Chapter 1 Getting to know your computer 8 Bottom view m Y480 Chapter 1 Getting to know your computer m Y580 Battery latch manual The manual battery latch is used to keep the battery pack secured in place Battery pack For details see Using AC adapter and battery on page 11 Battery latch spring The spring loaded battery latch keeps the battery pack secured in place loaded Hard disk drive HDD Memory Mini PCI Express Card slot compartment Chapter 2 Learning the basics 8 First use m Reading the manuals Read the supplied manuals before using your computer Connecting to the power The supplied battery pack is not fully charged at purchase To charge the battery and begin using your computer insert the battery pack and connect the computer to an electrical outlet The battery is automatically charged while the computer is running on AC power Installing the battery pack Refer to the supplied Setup Poster to install the battery pack Connecting the computer to an electrical outlet Connect the power cord to the AC adapter Connect the AC adapter to the AC power adapter jack of the computer firmly amp Plug the power cord into an electrical outlet E Turning on the computer
11. 6 20 Chapter 2 Learning the basics E OneKey Theater button A Lenovo OneKey Theater provides three scenario modes for using your computer in different ways normal mode movie mode and intelligent mode These modes are preset enhancements by Lenovo to improve visual and aural experiences via your computer in different usage scenarios You can manually choose between normal movie and intelligent mode Movie picture or music mode is automatically selected if your computer is in intelligent mode To manually select a desired mode Press and release the OneKey Theater button to display the on screen menu Keep pressing and releasing the button until the icon of your desired mode is highlighted The computer switches to the selected mode after 2 seconds Normal mode The default mode E Movie mode Provides enhanced visual and audio output Intelligent mode Lenovo OneKey Theater switches intelligently between movie mode music mode and picture mode according to the application you are using Notes You can enable or disable the OneKey Theater feature via the Start menu e Some applications may not be compatible with intelligent mode Volume button EJ Mute Unmute 21 Chapter 2 Learning the basics 8 System status indicators These indicators inform you of the computer status OOU Ol JOU CLC ICICI I IIC a OO UVO Touchpad indicator s Battery status indicator Power status
12. Hardware connection Cable DSL TV cable Telephone line Splitter Splitter III LILI TLM M 90 Cable modem DSL modem Not supplied Note The above diagrams are for reference only Actual connection method may vary Software configuration Consult your Internet Service Provider ISP for details on how to configure your computer 24 Chapter 3 Connecting to the Internet Wireless connection Wireless connections provide mobile access to the Internet allowing you to stay online anywhere the wireless signal covers Divided by the signal scales wireless connection to the Internet can be built based on the following standards Wi Fi Wi Fi networks cover a small physical area like a home office or small group of buildings An access point is necessary for the connection WiMAX WiMAX networks connect several Wireless LAN systems to cover a metropolitan area providing high speed broadband access without the need for cables Note Your computer may not support all wireless connection methods Using Wi Fi WiMAX Enabling wireless connection To enable wireless communications do the following Press Fn F5 to make configuration Hardware connection Access point rw Em I NO Wi Fi WiMAX network Not supplied Software configuration Consult your Internet Service Provider ISP
13. Press the power button to turn on the computer Configuring the operating system You may need to configure the operating system when it is first used The configuration process may include the procedures below e Accepting the end user license agreement Configuring the Internet connection e Registering the operating system Creating a user account Chapter 2 Learning the basics 10 Putting your computer into sleep state or shutting it down When you finish working with your computer you can put it into sleep state or shut it down Putting your computer into sleep state If you will be away from your computer for only a short time put the computer into sleep state When the computer is in sleep state you can quickly wake it to resume use and bypass the startup process To put the computer into sleep state do one of the following e Click and select Sleep from the Start menu Press Fn F1 Note Wait until the power indicator light starts blinking indicating that the computer is in sleep state before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following Press the power button Press any key on the keyboard Shutting down your computer If you are not going to use your computer for a day or two shut it down To shut down your computer click and select Shut down from the Start menu
14. ard Otherwise the display panel may be damaged Chapter 1 Getting to know your computer m Y580 m ma Integrated camera Built in microphone Computer display JBL speakers Power button Use the camera for video communication The built in microphone with noise reduction can be used for video conferencing voice narration or simple audio recordings The LCD display provides brilliant visual output The stereo speakers provide rich and powerful sound Press this button to turn on the computer Chapter 1 Getting to know your computer OneKey Rescue Press this button to start OneKey Rescue system when the computer is system button powered off Note For details see OneKey Rescue system on page 26 OneKey Theater Touch this button to select a preferred scenario mode button Note For details see OneKey Theater button on page 21 Volume button Mute Unmute Touchpad The touchpad functions as a conventional mouse Note For details see Using the touchpad on page 12 Numeric keypad For details see Using the keyboard on page 14 Y580 Chapter 1 Getting to know your computer 8 Left side view SINO aE J la Kensington slot Attach a security lock not supplied here Note For details see Attaching a security lock not supplied on
15. ck key Insert JUUIVIU r m TE meee UG WOOL JUULJE Note The Num lock indicator will light on if the numeric keypad is enabled GIEIEELJE 2 ze ai 14 Chapter 2 Learning the basics Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold Fn E then press one of the function keys Bl Esc JEJEJE Fa EJE r E E 3 CIEE e gm Eg 15 Chapter 2 Learning the basics The following describes the features of each function key Fn Esc Fn F1 Fn F2 Fn F3 Fn F4 Fn F5 Fn F6 Fn F8 Y480 Fn F9 Fn F10 Fn F11 Fn F12 Fn Insert Y580 Fn PgUp Y480 Fn PrtSc Fn Home Fn End Fn PgDn Y480 Fn 1 4 Fn gt amp Fn Space on select models Turn on off the integrated camera Enter sleep mode Turn on off the backlight of the LCD screen Open the interface for the di
16. de VieW aeaaeanaaaana nana 5 Front VIEW oled tada iii kav david dika 6 Bottom VieW eaevaavaaa aaa 7 Chapter 2 Learning the basics 05 9 First use Using AC adapter and battery 11 Using the touchpad c cccesceseensteseeseeees 12 Using Lenovo Intelligent Touchpad 13 Using the keyboard Connecting external devices Special keys and buttons System status indicatorS eeeeneecnnce Securing your Computer Chapter 3 Connecting to the Internet 24 Wired connection Wireless connection aaa aaa anna 25 Chapter 4 OneKey Rescue system 26 OneKey Rescue system 26 Chapter 5 Troubleshooting Frequently asked questions 28 Troubleshooting 30 Appendix CRU instructions 34 Replacing the battery we 34 Replacing the hard disk drive 35 Replacing memory 38 Removing the optical drive lt 41 Trademarks 00000 aaa anna 42 Chapter 1 Getting to know your computer 8 Top view m Y480 Note The illustrations in this manual may differ from the actual product Please refer to the actual product Attention Do NOT open the display panel beyond 130 degrees When closing the display panel be careful NOT to leave pens or any other objects in between the display panel and the keybo
17. device may not be recognized 18 Chapter 2 Learning the basics Connecting a Bluetooth device If your computer has an integrated Bluetooth adapter card it can connect to and transfer data wirelessly to other Bluetooth enabled devices such as notebook computers PDAs and cell phones You can transfer data between these devices without cables and up to 10 meters range in open space Note The actual maximum range may vary due to interference and transmission barriers To get the best possible connection speed place the device as near your computer as possible Enabling Bluetooth communications on your computer Press Fn F5 to make configuration Notes When you do not need to use the Bluetooth function turn it off to save battery power e You need to pair the Bluetooth enabled device with your computer before you can transfer data between them Read the documentation supplied with the Bluetooth enabled device for details on how to pair the device with your computer 19 Chapter 2 Learning the basics amp Special keys and buttons OO CL IDOLI OOO CIDDDUDODUDDUDE JI QL IOOCOCCILIIOICIOJJI LIJ NAILIODOLJU m E OneKey Rescue system button El When the computer is powered off press this button to start Lenovo OneKey Rescue system e In Windows operating system press this button to start Lenovo OneKey Recovery system Note For details see OneKey Rescue system on page 2
18. he old DDR3 SDRAM for future use Bo O Align the notch of the DDR3 SDRAM with the protrusion of the socket and gently insert the 8 P gently DDR3 SDRAM into the socket at a 30 45 angle Q Push the DDR3 SDRAM inward toward the socket until the latches on both edges of the socket are pushed into the closed position Reinstall the compartment cover and tighten the screws 10 Reinstall the battery pack Turn the computer over again Connect the AC adapter and the cables to the computer again Note If only one DDR3 SDRAM is used on the computer you are servicing the card must be installed in SLOT 0 El lower slot but not in SLOT 1 Ey upper slot 39 Appendix CRU instructions To make sure that the DDR3 SDRAM is installed correctly do as follows Turn the computer on Hold F2 during startup The BIOS setup utility screen opens The System Memory item shows the total amount of memory installed in your computer 40 Appendix CRU instructions amp Removing the optical drive To remove the optical drive do the following Remove the Hard disk drive HDD Memory Mini PCI Express Card slot compartment cover 2 Remove the screw shown in the illustration Gently pull the optical drive out H The following table provides a list of CRUs Customer Replaceable Units for your comp
19. lenovo Lenovo IdeaPad Y480 Y580 User Guide v1 0 A il Read the safety notic imp p h included m Is befi ing yo mp ideapad Notes Before using the product be sure to read Lenovo Safety and General Information Guide first Some instructions in this guide may assume that you are using Windows 7 If you are using other Windows operating system some operations may be slightly different If you are using other operating systems some operations may not apply to you The features described in this guide are common to most models Some features may not be available on your computer and or your computer may include features that are not described in this user guide The illustrations used in this manual are for Lenovo IdeaPad Y580 unless otherwise stated The illustrations in this manual may differ from the actual product Please refer to the actual product Regulatory Notice To refer to it go to http consumersupport lenovo com and click User guides and manuals First Edition February 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 Getting to know your COMPUtETF a aaa aaa aaa kaaa aaa aaa aaa anna 1 TOP VIEW a a nad tn 1 Left side VieW insg eye kaaa aaa 4 Right si
20. lose other applications then restart the backup process Check if the destination media is damaged try to select another path and then try again 28 Chapter 5 Troubleshooting When do I need to restore the system to the factory status You can use this feature when your system fails or you need to re install your operating system This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store If there is critical data on your current partition back it up before you run this recovery feature 29 Chapter 5 Troubleshooting amp Troubleshooting If you do not find your problem here see Chapter 2 The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2 Display problems When I turn on the computer nothing appears on the screen When I turn on the computer only a white cursor appears on a blank screen My screen goes blank while the computer is on A Password problem I forgot my password Keyboard problems A number appears when you enter a letter Y480 30 If the screen is blank make sure that The battery is installed correctly The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Press the power button again for confirmation The memory is installed correctly If
21. memory card slot is not in use Retain the dummy card for future use Slide the memory card in until it clicks into place Removing a memory card Push the memory card until you hear a click Gently pull the memory card out of the memory card slot Note Before removing the memory card disable it via Windows safely remove hardware and eject media utility to avoid data corruption 17 Chapter 2 Learning the basics E Connecting USB devices You can connect a USB device to your computer by inserting its USB plug Type A into the USB port on your computer The first time you plug a USB device into a particular USB port on your computer Windows automatically installs a driver for that device After the driver is installed you can disconnect and reconnect the device without performing any additional steps Note Typically Windows detects a new device after connecting it and then installs the driver automatically However some devices may require you to install the driver before connecting Check the documentation provided by the device s manufacturer before connecting the device Before disconnecting a USB storage device make sure your computer has finished transferring data by that device Click the Safely Remove Hardware icon in the notification area of Windows to remove the device before disconnecting Note If your USB device uses a power cord connect the device to a power source before connecting it Otherwise the
22. not operate with a fully charged battery The battery does not charge A hard disk drive problem The hard disk drive does not work A startup problem OneKey Rescue system problems 32 The Microsoft Windows operating system does not start Backup cannot be made Fail to restore system partition to factory default Discharge and recharge the battery For details see Handling the battery in Chapter 2 The surge protector in the battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again For details see Handling the battery in Chapter 2 In the Boot menu in BIOS setup utility make sure that the hard disk drive is included in the Boot Device Priority correctly Use the OneKey Rescue system to help solve or identify your problem For details about OneKey Rescue system see Chapter 4 OneKey Rescue system on page 26 You are not currently using a Windows operating system There is not enough space to store the backed up data You will need to free more hard disk space on your system partition C drive The system partition such as the partition size or the drive capacity of C has been modified Chapter 5 Troubleshooting Other problems Your computer does not respond To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the AC adapter and the battery
23. omputer to prevent small particles from entering the inside of your computer e To increase the life of the battery pack the computer does not start recharging the battery immediately after it drops from fully charged Charge the battery at a temperature between 50 F and 86 F 10 C 30 C e Full charge or discharge is not required Removing the battery pack If you are not going to use the computer for an extended period of time or if you need to send your computer to Lenovo for service etc remove the battery pack from the computer Before removing the battery pack make sure the computer has been shut down Handling the battery If the rechargeable battery pack is replaced with an incorrect type there may be danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury and detriment to the environment pay attention to the following points Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose the battery pack to water or rain Do not attempt to disassemble the battery pack Do not short circuit the battery pack Keep the battery pack away from children Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards 11 Chapter 2 Learning the basics 8 Using the touchpad
24. page 23 Fan louvers Dissipate internal heat Note Make sure that none of the fan louvers are blocked or else overheating of the computer may occur VGA port Connects to external display devices RJ 45 port This port connects the computer to an Ethernet network Note For details see Wired connection on page 24 HDMI port Connects to devices with HDMI input such as a TV or a display USB port Connects to USB devices Notes The blue port supports USB 3 0 e For details see Connecting USB devices on page 18 Chapter 1 Getting to know your computer 8 Right side view m Y480 m Y580 GP GEO El Headphone jack Connects to external headphones Attention Listening to music at high volume over extended periods of time may damage your hearing B Microphone jack Connects to external microphones E USB port Connects to USB devices Notes The blue port supports USB 3 0 e For details see Connecting USB devices on page 18 B TV in jack Attach an external TV antenna here on select models H Optical drive Reads Burns optical disks Ta AC power adapter Connect the AC adapter here jack Note For details see Using AC adapter and battery on page 11 Chapter 1 Getting to know your computer 8 Front view EH System status For details see System status indicators on page 2
25. rmation of Lenovo Safety and General Information Guide What are the main hardware features of my computer More information can be found in Chapter 1 and 2 Where can I find the detailed specifications for my computer See http consumersupport lenovo com I need to upgrade a device or I need to replace one of the following the hard disk drive memory or the keyboard See Appendix CRU instructions on page 34 of this guide Where are the recovery discs Your computer did not come with a recovery disc For an explanation of the alternative recovery methods offered by Lenovo see Chapter 4 OneKey Rescue system on page 26 How can I contact the customer support center See Chapter 3 Getting help and service of Lenovo Safety and General Information Guide Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see the Lenovo limited warranty flyer that came with your computer How can I install the device drivers A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer If your computer is pre installed with an operating system Lenovo provides all drivers that you need in your hard disk What can I do if the backup process fails If you can start the backup feature without a problem but it fails during the backup process please try the following steps Q C
26. splay device switch to select this notebook or an external display Open the interface for display resolution settings Open the interface for integrated wireless devices settings on off Enable Disable the touchpad Enable Disable the numeric keypad Start Pause playback of Windows Media Player Stop playback of Windows Media Player Skip to the previous track Skip to the next track Enable Disable the scroll lock Activate the system request Activate the pause function Activate the break function Activate the insert function Increase Decrease display brightness Increase Decrease sound volume Enable Disable the keyboard backlight Chapter 2 Learning the basics Connecting external devices Your computer has a wide range of built in features and connection capabilities Using memory cards not supplied Your computer supports the following types of memory cards Secure Digital SD card Secure Digital PRO SD PRO card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO e xD Picture xD card Notes Insert ONLY one card in the slot at a time This card reader does not support SDIO devices e g SDIO Bluetooth etc Inserting a memory card Push the dummy card until you hear a click Gently pull the dummy card out of the memory card slot Note The dummy card is used for preventing dust and small particles from entering the inside of your computer when the
27. ss Fn F8 Sleep or hibernation problems The critical low battery error message appears and the computer immediately turns off The computer enters sleep mode immediately after Power on self test POST Chapter 5 Troubleshooting The battery power is getting low Connect the AC adapter to the computer or replace the battery with a fully charged one Make sure that The battery is charged The operating temperature is within the acceptable range See Chapter 2 Use and care Information of Lenovo Safety and General Information Guide Note If the battery is charged and the temperature is within range have the computer serviced The computer does not return from e sleep mode and the computer does not work If the computer does not return from sleep mode it may have entered hibernation mode automatically because the battery is depleted Check the power indicator If your computer is in sleep mode connect the AC adapter to the computer then press any key or the power button If your computer is in hibernation mode or power off state connect the AC adapter to the computer then press the power button to resume operation Note If the system still does not return from sleep mode your system has stopped responding and you cannot turn off the computer reset the computer Unsaved data may be lost To reset the computer press and hold the power button for 4 seconds or more If the computer is still not rese
28. t remove the AC adapter and the battery Computer screen problems The screen is blank The screen is unreadable or distorted Incorrect characters appear on the screen Sound problems No sound can be heard from the speaker even when the volume is turned up Do the following If you are using the AC adapter or using the battery and the battery status indicator is on press Fn to make the screen brighter If the power indicator is in blinking press the power button to resume from the sleep mode If the problem persist follow the solution in the following problem The screen is unreadable or distorted Press Fn F2 to confirm whether the LCD screen has been turned off Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced Make sure that The Mute function is off The headphone jack is not used Speakers are selected as the playback device 31 Chapter 5 Troubleshooting Battery problems Your computer shuts down before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty The operating time for a fully charged battery is short The computer does
29. tton to launch Lenovo OneKey Recovery system e On the main screen click Create Recovery Disc Choose the type of recovery disc s You can create three types of recovery disc s recovery disc s with existing backup image recovery disc s from the current system partition and factory default recovery disc s Select the type of recovery disc you want to create and follow the on screen instructions Insert additional recordable disc s when prompted Notes The estimated number of discs needed will be displayed before the process of creating the recovery disc s begins To minimize the number of discs needed use recordable DVDs as the media Also make sure your optical drive is compatible with the disc intended for use e After recovery disc creation number the discs appropriately for use in their correct order The first disc created will be used to start the computer in the case of a system failure 27 Chapter 5 Troubleshooting 8 Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers For details about each publication included in the package with your computer see Lenovo IdeaPad Y480 Y580 Setup Poster What safety precautions should I follow when using my computer See Chapter 1 Important safety information of Lenovo Safety and General Information Guide How can I prevent problems with my computer See Chapter 2 Use and care Info
30. u log on the system For more details on VeriFace see the software help Using passwords Using passwords helps prevent your computer from being used by others Once you set a password and enable it a prompt appears on the screen each time you power on the computer Enter your password at the prompt The computer cannot be used unless you enter the correct password Note This password can be from one to seven alphanumeric characters in any combination For details about how to set the password see the Help to the right of the screen in BIOS setup utility Note To enter BIOS setup utility press F2 when the Lenovo logo appears on the screen while the computer is starting up 23 Chapter 3 Connecting to the Internet As a global network the Internet connects computers worldwide providing services such as e mailing information searching electronic commerce Web browsing and entertainment You can connect the computer to the Internet in the following ways Wired connection use physical wiring to connect Wireless network technology connect without wiring amp 8 Wired connection Wired connections are a reliable and safe way to connect the computer to the Internet Cable Cable Internet services use a cable modem connected to the residential cable TV line DSL DSL is a family of related technologies that bring high speed network access to homes and small businesses over ordinary telephone lines E
31. ure the battery has been replaced already before replacing any devices 8 Replacing the battery Note Use only the battery provided by Lenovo Any other battery could ignite or explode To replace the battery do the following Turn off the computer or enter hibernation mode Disconnect the AC adapter and all cables from the computer Close the computer display and turn the computer over Unlock the manual battery latch EJ Holding the spring loaded battery latch in the unlocked position J remove the battery pack in the direction shown by the arrow E i 8 D 1 lt o Install a fully charged battery Slide the manual battery latch to the locked position M P Q Tum the computer over again Connect the AC adapter and the cables to the computer again 34 Appendix CRU instructions Replacing the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity You can purchase a new hard disk drive from your reseller or Lenovo marketing representative Notes Replace the hard disk drive only if you upgrade it or have it repaired The connectors and bay of the hard disk drive were not designed for frequent changes or drive swapping The preinstalled software are not included on an optional hard disk drive Handling a hard disk drive Do not drop the drive or subject it to physical shocks Put the drive on a
32. uter and informs you of where to find replacement instructions Setup Poster User Guide AC adapter O Power cord for AC adapter O Battery O O Bottom access doors O Hard disk drive O Memory O Optical drive O 41 Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States other countries or both Lenovo IdeaPad OneKey VeriFace Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both NVIDIA and Optimus are trademarks and or registered trademarks of NVIDIA Corporation in the United States and other countries Other company products or service names may be trademarks or service marks of others 42 lenovo New World New Thinking www lenovo com V1 0_en US T0 ZLOZ BULO OAOU amp
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