AMX MXT-1000-NC
Contents
1. Eise 14 Installing the MXD 1000 into a wall eese nnne 15 Uninstalling the MXD 100Q iere eoe re eret eterna paa ee ne nero n ebur na tana ne aee esa ezine 19 Configuration arid Programming ssi 23 Modero X Series Programming Guide eese eene 23 Lario Lach dc MEE Upgrading Firmware nale 25 el ssaa 25 Upgrading Firmware via USB Flash Drive ccccsssssssssssssecceeesessesssssssssseeeeeees 25 Load the Firmware on a USB Flash Drive ssscccsssssesccessssscessssssseceessssseceessssseeeens 25 Transfer the Firmware File From the Flash Drive to the Touch Panel 26 Upgrading from Previous Firmware eese ene 27 Returning to Factory Default Firmware eese ene eee 27 Upgrading Firmware Via NetLinx Studio eee ene 28 Viewing devices on the Virtual System eese eene nennen nennen nnn nnne nnns 30 Downloading firmware assediare nai io 30 Appendix Tro bleshooting snai 33 o 33 Panel Doesn t Respond To Touches sssssscscccssssccssssssssssssssececesessscscsssssssesseseeeeeees 33 Panel Isn t Appearing In The Online Tree Tab eene enne 33 Can t Connect To a NetLinx Master rire 33 Only One Modero Panel In My System Shows Up eene2. al EAM Operation Reference Guide MXT D 1000 10 1 ModeroX Series Tabletop Touch Panel 10 1 Modero X Series Wall Flush Mount Touch Panel Touch Panels Last Updated 10 24 2012 AMX Limited Warranty and Disclaimer This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which include AMX Dealers Distributors VIP s or other AMX authorized entity AMX warrants its products to be free of defects in material and workmanship under normal use for three 3 years from the date of purchase with the following exceptions Electroluminescent and LCD Control Panels are warranted for three 3 years except for the display and touch overlay compo nents are warranted for a period of one 1 year Disk drive mechanisms pan tilt heads power supplies and MX Series products are warranted for a period of one 1 year AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products as long as the AMX lighting products are under warranty AMX also guarantees the control of dimmable loads that are properly con nected to our lighting products The dimming performance or quality there of is not guaranteed impart due to the random combi nations of dimmers lamps and ballasts or transformers AMX software is warranted for a period of ninety 90 days Batteries and incandescent lamps are not covered under the warran
3. Click the Reboot Device checkbox if it is not already checked This causes the touch panel to reboot after the firmware update process is complete Click Send to begin the transfer The file transfer progress is indicated on the bottom right of the dialog After the file transfer is complete the panel will automatically reboot After the panel has finished rebooting right click the associated System number and select Refresh System This causes a refresh of all project systems establishes a new connection to the Master and populates the System list with devices on your particular system Confirm that the panel has been properly updated to the correct firmware version Verify you have downloaded the latest firmware file from www amx com and then save the Kit file to your computer Upgrading Firmware 32 MXD T 1000 10 1 Modero X Series Touch Panels Appendix Troubleshooting NOTE Overview This section describes the solutions to possible hardware firmware issues that could arise during the common operation of a Modero X touch panel Panel Doesn t Respond To Touches Symptom The device either does not respond to touches on the touch screen or does not register the touch as being in the correct area of the screen If the screen is off The device may be in Display Sleep Mode Press and hold the Sleep button to wake up the panel The device may not be connected to power Verify that the power source is connected
4. Portions of the AMX Software may from time to time as identified in the AMX Software include PRE RELEASE CODE and such code may not be at the level of performance compatibility and functionality of the GA code The PRE RELEASE CODE may not operate correctly and may be substantially modified prior to final release or certain features may not be generally released AMX is not obligated to make or support any PRE RELEASE CODE ALL PRE RELEASE CODE IS PROVIDED AS IS WITH NO WARRANTIES LIMITED WARRANTY AMX warrants that the AMX Software other than pre release code will perform substantially in accor dance with the accompanying written materials for a period of ninety 90 days from the date of receipt AMX DISCLAIMS ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE AMX SOFTWARE THIS LIM ITED WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS Any supplements or updates to the AMX SOFTWARE including without limitation any if any service packs or hot fixes provided to Licensee after the expiration of the ninety 90 day Limited Warranty period are not covered by any warranty or condition express implied or statutory LICENSEE REMEDIES AMX s entire liability and Licensee s exclusive remedy shall be repair or replacement of the AMX Soft ware that does not meet AMX s Limited Warranty and which is returned to AMX in accordance wi
5. The MXD 1000 features a 9 9 x 6 7 252 mm x 170 mm 12 0 304 mm diagonal Landscape or 6 7 x 9 9 170 mm x 252 mm 12 0 304 mm diagonal Portrait display with a viewable area of 8 5 x 5 3 217mm x 136mm 10 1 257mm diagonal Landscape or 5 3 x 8 5 136 mm x 217 mm 10 1 257mm diagonal The device communicates via Ethernet 10 100 port RJ 45 connector supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC and HTTP and USB 1 USB host 2 0 Type A port and 1 Micro USB device port The MXD 1000 also supports Near Field Communication NFC technology please see the NFC section on page 12 for more information and Bluetooth keyboard and mouse use via the optional MXA BT Bluetooth Adapter NFC Sensor Sleep Button 1 800 555 1212 AUDIO CONFERENCE 1 2 4 5 VIDEO CONFERENCE 7 8 PRESENTATION 0 DIAL HANG UP HELP DESK PRIVACY PHONE ON BOOK 22 FIG 4 MXD 1000 Landscape Wall Mount FIG 5 MXD 1000 Portrait Wall Mount MXD 1000 Specifications Power Requirements PoE Power over Ethernet 802 3af class 3 Power Consumption Full On 8W maximum Standby 3 2 W Shutdown 1 W Front Panel Components NFC Transceiver Antenna and transceiver for Near Field Communications device detection and interaction Light Sensor Photosensitive light detector for automatic adjustment of the panel brightness Motion Sensor Proximity
6. 1900L PAN L FG5968 12 MXD 1900L PAN L NC FG5968 23 MXT 1900L PAN MXT 1900L PAN FG5968 02 MXT 1900L PAN NC FG5968 21 MXT 1000 MXT 1000 FG5968 03 MXT 1000 NC FG5968 24 MXD 1000 MXD 1000 P FG5968 07 MXD 1000 P NC FG5968 25 MXD 1000 L FG5968 13 MXD 1000 L NC FG5968 26 MXT 700 MXT 700 FG5968 04 MXT 700 NC FG5968 27 MXD 700 MXD 700 P FG5968 08 MXD 700 P NC FG5968 28 MXD 700 L FG5968 14 MXD 700 L NC FG5968 29 MXD 430 MXD 430 P FG5968 15 3 Copy the firmware kit file to be transferred for example W5968 ModeroX v2 103 52 kit into this directory on the flash drive NOTE NOTE Make sure this is the only kit file in this directory if not the latest version will be used 4 Eject or unmount the flash drive from the PC Transfer the Firmware File From the Flash Drive to the Touch Panel 1 Connect the USB Flash Drive to one of the USB Type A ports on the panel The Micro USB port cannot be used for firmware upgrades 2 Go to the Install Firmware setup page Configuration Admin Install Firmware a Press and hold the Sleep button for 3 seconds to open the Settings page E Settings 53 Status gt Display gt 41 Sounds gt Date amp Time gt a Connection amp Networks jg gt e Configuration E FIG 23 Settings page b From the Settings page select the Configuration page This may require entering a password C From the Configuration page sele
7. When the images begin to display touch any place on the touchscreen to open the configuration popup menu FIG 8 If no selection is made this menu will remain in place for 15 seconds and then disappear It may be accessed again by touching anywhere on the touchscreen Pause Stop Resume 1779 of 1780 Counter Random Previous image Next image AZ saved saved FIG 8 Picture View configuration popup menu 3 On the leftmost amber button select between Rand images display at random and A Z images display in alphabetical order based on the name of the file 4 The four grey buttons allow scrolling through saved images and the rate of display The Previous Image Saved button returns the display to the first image uploaded by Picture View The Stop button stops Picture View and returns to the default panel page The Pause Resume button allows the display to stop on one particular image Press it again to resume the display procession The Next Image Saved button returns the display to the last image uploaded by Picture View If the panel has not accessed all of the images available on a USB drive Picture View will display the last one uploaded to date 5 On the rightmost red button select the number of seconds a selected image will be displayed in Picture View This may be selected between 5 10 15 30 and 60 seconds 6 The counter beneath the buttons displays the number of images currently uploaded by the MXT 1
8. back of the device FIG 17 To reach the RJ45 connector gently pull it from beneath the electronics cover FIG 18 Attach the Ethernet cable and gently push the connection back under the cover Micro USB Port USB Port Top Top RJ45 Cable Clip RJ45 c Port FIG 18 Rear of the MXD 1000 detail of the RJ45 connection 11 Test the incoming wiring by attaching the panel connections to their terminal locations and applying power Verify that the panel is receiving power and functioning properly to prevent repetition of the installation Do not disconnect the connectors from the touch panel The unit must be installed with the attached connectors before being inserted into the mounting surface NOTE 12 Latch the panel onto the top hooks on the back box and push it down Landscape onto the bottom snaps or on the left side and push it to the right Portrait FIG 19 Press gently but firmly on the ends until the snaps click to lock it down D WARNING MXD 1000 Landscape Latch Hooks CEPON LOL LLANA ISS OW Back Box Mounting Surface FIG 19 Installing the MXD 1000 If you see a gap between the panel and the back box or feel any binding while locking down the panel stop immediately and verify that no cables or other items are in the way Do not force the panel into position as this can cause damage to the touch screen or the panel electronics 13 Reconne
9. 000 versus the number detected on the USB drive Preview Mode and Normal Mode Picture View has two modes Preview Mode and Normal Mode Preview Mode allows the user to configure Picture View Once a USB drive containing images is inserted into the panel the images will begin to display Touching any place on the display will result in the configuration popup to slide from the bottom of the display Picture View goes into its Normal Mode when the MXT 1000 goes into idle timeout while connected to a USB drive Normal Mode displays images until the touchscreen is touched or some other wakeup event is detected When the device goes back into timeout Normal Mode will return to displaying images until the USB drive is removed from the device Picture View Send Command The PIC Send Command stops either mode of Picture View or starts Preview Mode For more information please refer to the Modero X Series Programming Guide available at www amx com All images must be in JPEG format PNG and other image formats cannot be viewed through Picture View NOTE Configuration The MXT 1000 and MXD 1000 are equipped with Settings Pages that allow you to set and configure various features on the panels For more information on connecting and configuring the touch panels to a network please refer to the Modero X Series Programming Guide available at www amx com Bluetooth Support Both the MXT 1000 and the MXD 1000 allow the use of Bluetooth keybo
10. 252 mm x 124 mm Weight 3 0 Ibs 1 36 Kg Certifications FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 55022 Class B and EN 55024 CB Scheme IEC 60950 1 IC IEC EN 60950 RoHS Included Accessories MXT 1000 Installation Guide 93 5968 03 MXA CLK Modero X Series Cleaning Kit FG5968 16 HPG 10 75 inch HydraPort 75 IN Grommet FG570 01 MXA USB C USB Cover Kit FG5968 18 Other AMX Equipment PS POE AT High Power PoE Injector FG423 81 PS POE AF TC POE Injector 802 3af Compliant FG423 83 MXA BT Bluetooth USB Adaptor FG5968 19 MXA CLK Modero X Series Cleaning Kit FG5968 16 NXA ENET8POE Gigabit PoE Ethernet Switch FG2178 62 NXA ENET8 2POE Gigabit Switch 8 Port POE 2 Port SFP FG2178 63 Connector Locations With the unit facing you the two USB ports for peripherals are located on the rear right corner of the device FIG 3 The RJ45 connector for PoE as well as a 5 pin Micro USB port is also located on the back of the device Entry for RJ45 Speaker USB Ports PoE Cable Micro USB Port FIG 3 MXT 1000 USB port location In addition to its speaker the MXT 1000 also utilizes its Micro USB port for video output from camera video and microphone output ll _ _ nkkhtkhr r i ii Memory The MXT 1000 comes with 512 MB of SDRAM and 4 GB of Flash memory neither of which can be upgraded A maximum of 2 4 GB is available to the user for projects Basic Op
11. 8 03 to ensure proper placement FIG 15 The template is marked on one side with directions for both landscape and portrait installations to ensure that the touch panel and back box are properly aligned 9 7 8 25 08cm 8 3 4 22 23cm gt 6 3 4 17 15cm 5 1 2 13 97 m FIG 15 MXD 1000 Installation Template Using the included template to select the final placement of the back box is highly recommended The outside edges of the template are the same dimensions as the touch panel which allows you to troubleshoot possible conflicts with wall edges doors and other potential obstacles 3 After ensuring proper placement cut out the mounting surface for the back box using the MXD 1000 Installation Template as a guide Making sure the actual cutout opening is slightly smaller than the provided dimensions is highly recommended This action provides the installer with a margin for error if the opening needs to be expanded Too little wall material removed is always better than too much Mounting Surface Locking le 4 Screws Knockouts Back Box FIG 16 MXD 1000 Back Box Installation Portrait 4 10 Thread the incoming Ethernet and Micro USB wiring if Micro USB access is desired from their terminal locations through the surface opening FIG 16 Leave enough slack in the wiring to accommodate any re positioning of the panel Remove the back box knockouts FIG 16 and
12. Color Depth 264K colors Backlight Type LED Touch Overlay Projected Capacitive Multi touch support 3 simultaneous max Communications Ethernet 10 100 port RJ 45 connector and cable Supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC HTTP USB 2 USB host 2 0 Type A ports Near Field Communications Supports standards ISO IEC 15693 ISO IEC 14443A ISO IEC 14443B NFO Unique Identifier UID Typical Range 25 Maximum Range 5 Bluetooth HID Profile v1 1 Keyboard Mouse Support requires MXA BT Bluetooth Adapter Lu LN Lb clu MENS MXT 1000 Specifications Cont Video Supported Video Codecs MPEG2 TS MPEG 2 Main Profile High Level up to 720p at 25 fps decode only MJPEG up to 720p at 25 fps decode only Streaming File Formats MPEG TS for MPEG2 HTTP for MJPEG Video Conferencing External application using on board camera and microphone through Micro USB connection Audio Streaming File Formats WAV MP3 Intercom Full Duplex VoIP SIP v2 0 supported with AMX CSG Operating Environment Operating Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 5 to 85 RH Power Heat Dissipation On 27 3 BTU hr Standby 10 9 BTU hr Dimensions HWD 6 14 16 x 9 14 16 x 4 14 16 174 mm x
13. Firmware The MXT 1000 and MXD 1000 allow the option to return the device to its original factory default firmware which may be necessary in certain situations To return the device to its factory default firmware 1 Fromthe Settings page select the Configuration page From the Configuration page select Admin From the Admin Configuration page select Install Firmware In the Firmware Installation page select Factory IRON The Confirmation Dialog box FIG 24 will ask Are you sure you want to install the following firmware The option to choose Yes will be enabled after five seconds Press Yes to load the firmware listed and No to return to the Firmware Installation popup window System Message Are you sure you want to install the following firmware Factory Firmware ee FIG 25 Previous Firmware installation confirmation dialog 6 If you choose Yes the device will retrieve the files and then reboot NOTE Upgrading Firmware Via NetLinx Studio The MXT 1000 and MXD 1000 use an Ethernet connection for programming firmware updates and touch panel file transfer via NetLinx Studio If you have access to the panel s network you may transfer files directly to the panel through NetLinx Studio Firmware upgrades cannot be made through an Ethernet connected PC to the touch panel unless that PC is connected to the panel s network Upgrades cannot be made with NetLinx Studio through a USB connection to the panel
14. Microphone nali 5 Audio Video Capabilities ic iicic ccccesisevessssscveceecsescecunvsectevessveseeccbecsesdecsschiessdeseeccoscecdeteees 5 heces os 5 MXD T000 e 6 ICD H 9 Basic Operation me 9 Powering on the MXD 1000 cernere erret oret rnnt reo U ether ande ene uo in Rire 9 Df E 9 Audio Video Capabilities 2 2 3 treno epos te dno aep Loco teer peers do pae Eo EEEE so er ein 9 VhAP or om 9 MXD T 1000 Features E 10 d iSd lum e R RRIEDEM 10 Preview Mode and Normal Mode sseeeseseeeeceeeeeeeseeeeceeeccscceceeceeeeseeeeseeesssseeeees 11 Picture View Send Command ieri 12 Configuration lai anali 12 Bluetooth SUDDOrt illa 12 Mlce He 12 Cleaning the Touch Overlay and Case eese eene eee 12 t cj Ee saae 13 MXT 1000 WnistallatiGn scisesasicsiics 13 Power via Power Over Ethemet sien tnnt scans cuss Enna ne CREER IE ERN ua he E Xi kp AK peau 13 Ethernet Cable Installation and Modification cssssssssssseeceeeccesssssssessseceeeeees 13 MXD 1000 cruise
15. NG 3 4 When the first side is free repeat the process with the other With the edge of the touch panel free carefully lift up and out Landscape or to the left and out Portrait to remove the touch panel from the back box Be careful not to pull on the cables or connectors To reattach the panel to its back box repeat the installation procedure on page 18 Installation MXD T 1000 10 1 Modero X Series Touch Panels 21 Installation N N MXD T 1000 10 1 Modero X Series Touch Panels Configuration and Programming NOTE Programming the MXT 1000 and MXD 1000 require the use of the latest versions of NetLinx Studio and TPDesign 4 both available at www amx com Modero X Series Programming Guide Information on Settings pages panel configuration and programming is included in the Modero X Series Programming Guide available at www amx com Configuration and Programming 24 MXD T 1000 10 1 Modero X Series Touch Panels Upgrading Firmware Overview The latest firmware kit file for each panel is available to download from www amx com To download firmware files go to the catalog page for your panel type and click the link under Firmware Files on the right side of the catalog page FIG 25 Firmware Files S Modero X Series Panoramic Touch Panels Firmware ZIP 47 35 MB v 2 103 52 FIG 22 www amx com example Firmware Files link on a touch panel catalog page The ZIP f
16. X is not liable for any damages caused by its products or for the failure of its products to perform This includes any lost profits lost savings incidental damages or consequential damages AMX is not liable for any claim made by a third party or by an AMX Autho rized Partner for a third party This Limited Warranty does not apply to a any AMX product that has been modified altered or repaired by an unauthorized agent or improperly transported stored installed used or maintained b damage caused by acts of nature including flood erosion or earth quake c damage caused by a sustained low or high voltage situation or by a low or high voltage disturbance including brownouts sags spikes or power outages or d damage caused by war vandalism theft depletion or obsolescence This limitation of liability applies whether damages are sought or a claim is made under this warranty or as a tort claim including negligence and strict product liability a contract claim or any other claim This limitation of liability cannot be waived or amended by any person This limitation of liability will be effective even if AMX or an authorized representative of AMX has been advised of the possibility of any such damages This limitation of liability however will not apply to claims for personal injury Some states do not allow a limitation of how long an implied warranty last Some states do not allow the limitation or exclusion of inci dental o
17. XD 1000 contains a built in microphone above the touch screen for video and audio conferencing capabilities This microphone is concealed by the casing Audio Video Capabilities The MXD 1000 has the capability of displaying multiple JPEG and PNG files at one time The device also supports streaming motion JPEG video of the sort used by many IP and Web cameras as well as MP3 and WAV audio files MXD 1000 NC The MXD 1000 P NC FG5968 25 and MXD 1000 L NC FG5968 26 No Comm touch panels do not have camera microphone or NFC capability These otherwise have all of the functionality of the MXD 1000 panels 2 ER NOTE MXD T 1000 Features Picture View By connecting a USB drive via one of the device s USB ports FIG 3 Picture View allows the MXT 1000 to access JPEG images on that drive and display them on the touchscreen FIG 7 Individual images may be accessed at any time or the entire collection may be displayed for predetermined times Picture View may be stopped at any time by removing the USB drive and the MXT 1000 will return to its default display page FIG 7 Picture View display The maximum source resolution for Picture View is 1920x1920 pixels The maximum displayed resolution is the same as the screen resolution To start Picture View 1 Connect a USB drive to the device Picture View will automatically recognize all available images on the drive and start displaying them on the touchscreen 2
18. ait 9 7 8 x 6 11 16 x 2 5 8 252 mm x 171 mm x 67 mm Weight 2 0 Ibs 0 91 Kg Certifications FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 55022 Class B and EN 55024 CB Scheme IEC 60950 1 IC IEC EN 60950 RoHS Included Accessories MXD 1000 Installation Guide 93 5968 07 MXA CLK Modero X Series Cleaning Kit FG5968 16 MXD 1000 Installation Template 68 5968 03 Other AMX Equipment PS POE AT High Power PoE Injector FG423 81 PS POE AF TC POE Injector 802 3af Compliant FG423 83 MXA BT Bluetooth USB Adaptor FG5968 19 CB MXP10 Rough In Box and Cover Plate for the 10 Wall Mount Modero X Series Touch Panels FG039 17 NXA ENET8POE Gigabit PoE Ethernet Switch FG2178 62 NXA ENET8 2POE Gigabit Switch 8 Port POE 2 Port SFP FG2178 63 Micro USB Port USB Port FIG 6 Rear of the MXD 1000 Portrait Memory The MXD 1000 comes with 512 MB of SDRAM and 4 GB of Flash memory neither of which can be upgraded A maximum of 2 4 GB is available to the user for projects Basic Operation The MXD 1000 is operated using its integral touchscreen as well as the Sleep button on the top of the device FIG 4 If the device has gone into its Sleep Mode a touch of the touchscreen or of the Sleep button will reactivate it Powering on the MXD 1000 The MXD 1000 may be powered on by touching and holding the Sleep button on the top of the device Microphone The M
19. andscape 16 9 W x H e Portrait 9 16 Brightness 400 cd m2 Contrast Ratio 700 1 Color Depth 264K colors Backlight Type LED Touch Overlay Projected Capacitive Multi touch support 3 simultaneous max Communications Ethernet 10 100 port RJ 45 connector and cable Supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC HTTP USB 1 USB host 2 0 Type A ports Near Field Communications Supports standards ISO IEC 15693 ISO IEC 14443A ISO IEC 14443B NFO Unique Identifier UID Typical Range 25 Maximum Range 5 MXD 1000 Specifications Cont Communications Cont Bluetooth HID Profile v1 1 Keyboard Mouse Support requires MXA BT Bluetooth Adaptor Video Streaming File Formats MPEG TS for MPEG2 HTTP for MJPEG Video Conferencing External application using on board camera and microphone through Landscape Only Micro USB connection Audio Streaming File Formats WAV MP3 Intercom Full Duplex VoIP SIP v2 0 supported with AMX CSG Operating Operating Temperature 32 F to 104 F 0 C to 40 C Environment Storage Temperature 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 596 to 8596 RH Power Heat Dissipation On 27 3 BTU hr Standby 10 9 BTU hr Dimensions HWD Landscape 6 11 16 x 9 7 8 x 2 5 8 171 mm x 252 mm x 67 mm Portr
20. ard and mouse combinations using HID Profile v1 1 Using a keyboard and mouse with the device requires use of the MXA BT Bluetooth USB Adaptor FG5968 19 NFC Both the MXT 1000 and the MXD 1000 support Near Field Communications NFC Technology NFC technology facilitates making transactions exchanging digital content and connecting electronic devices with a touch NFC transmissions are short range from a touch to a few centimeters working with existing contactless card technologies and containing built in capabilities to support secure applications By using NFC technology users may receive access to touch panels and touch panel pages through access badges and other card options Common Access Card CAC Support In MXT D 1000 Card Type Card Unique Card Data Personal Identity Identifier UID Verification PIV Card holder UID 15693 8 byte UID Not Supported N A 14443A Non Gov t 4 7 or 10 byte UID 1 Not Supported N A 14443A Gov t 4 7 or 10 byte UID 1 Not Supported 2 Not currently 14443B Non Gov t 4 byte UID Not Supported N A 14443B Gov t 4 byte UID Not Supported 2 Not currently FeliCa Not Supported Not Supported N A 1 The UID can be a fixed unique number or a random number dynamically generated by the card 2 Requires contact card reader not accessible via NFC The maximum range for the NFC antenna is 0 5 12 7 mm but the typical usage range is 0 25 6 35 mm The antenna i
21. ct Admin d From the Admin Configuration page select Install Firmware 3 Inthe Firmware Installation page select New to install new firmware from external disk 4 The popup page displays the name of the firmware file for example SW5968 ModeroX v2 103 52 kit 5 Select Yes and follow the directions displayed on the popup 6 Once the panel reboots it will perform the firmware upgrade After the upgrade the unit contains the newly loaded version of firmware Upgrading from Previous Firmware The MXT 1000 and MXD 1000 allow the option to revert the device to the previous firmware run before an upgrade To upgrade the device from previously loaded firmware 1 From the Settings page select the Configuration page From the Configuration page select Admin From the Admin Configuration page select Install Firmware In the Firmware Installation page select Previous ao Pon The Confirmation Dialog box FIG 24 will ask Are you sure you want to install the following firmware The option to choose Yes will be enabled after five seconds Press Yes to load the firmware listed and No to return to the Firmware Installation popup window System Message Are you sure you want to install the following firmware Previous Firmware v2 99 EN 3 ln FIG 24 Previous Firmware installation confirmation dialog 6 If you choose Yes the device will retrieve the files and then reboot Returning to Factory Default
22. ct the terminal Ethernet and USB to their respective locations on either the Ethernet port or NetLinx Master Uninstalling the MXD 1000 The MXD 1000 is held in place to the back box via latch hooks and clips on the back box FIG 19 securing it to the mounting surface In certain circumstances such as firmware updates or other maintenance that requires accessing the device s USB or Micro USB ports the device may need to be removed from the back box The clips that lock down the MXD 1000 s bottom edge Landscape or right edge Portrait may be unlatched in order to remove the device from the mounting surface To remove an MXD 1000 from its back box 1 The bottom Landscape or right side Portrait of the MXD 1000 has a series of ventilation holes along the molding FIG 20 From each end count to the eighth and ninth holes on the row closest to the panel Molding FIG 20 Underside of MXD 1000 Lun BD obiil EK A With a stout strong point a push pin or straightened paperclip for example carefully press into the access holes in either end of the molding FIG 21 until the snap is disconnected To facilitate the disconnection grasp the bottom of the panel Landscape or right side Portrait and pull gently outward until the side of the panel is free of the snap Access holes FIG 21 Location of access holes on MXD 1000 molding D Always pull on the frame of the touch panel NEVER pull on the glass edge WARNI
23. detector to wake the panel when it is approached Typical Range 1 foot 30 48 cm Maximum Range 3 feet 91 44 cm Range width 10 degrees LED Indicator Camera active indicator landscape only Sleep Button Single button on edge of panel for placing panel in sleep mode for powering off the panel and for accessing the Settings Pages Microphone 42dB 3dB sensitivity FET microphone Speakers 4 ohm 2 Watt 300Hz cutoff frequency Camera landscape only HD 720P camera for video conferencing video chat support Rear Panel Components USB Port USB connector used for keyboard and mouse connections or for firmware uploads Micro USB Port 5 pin Micro USB connector used for video output from camera video Landscape Only and microphone output only Ethernet 10 100 Port 10 100 Base T RJ 45 connector for Ethernet connectivity and PoE Touch Panel Display Display Type TFT Active Matrix Color LCD with In Plane Switching IPS technology Display Size Landscape 9 9 x 6 7 252 mm x 170 mm 12 0 304 mm diagonal Portrait 6 7 x 9 9 170 mm x 252 mm 12 0 304 mm diagonal Viewable Area Landscape 8 5 x 5 3 217mm x 136mm 10 1 257mm diagonal W x H Portrait 5 3 x 8 5 136 mm x 217 mm 10 1 257mm diagonal Viewing Angle Vertical 89 Horizontal 89 Screen Resolution Landscape 1280x800 W x H Portrait 800x1280 Aspect Ratio L
24. dress the program will try for 30 45 seconds to establish a connection Only One Modero Panel In My System Shows Up Symptom I have more than one Modero panel connected to my System Master and only one shows up Multiple NetLinx Compatible devices can be associated for use with a single Master If the user does not assign a device number one will be assigned automatically to the panel When using multiple panels different Device Number values have to be assigned to each panel 1 Press and hold the Sleep button to open the Settings page 2 Press the Protected button enter 1988 into the on screen Keypad s password field and press Done when finished 3 Enter a Device Number value for the panel into the Device Number Keypad The range is from 1 32000 Appendix Troubleshooting 34 MXD T 1000 10 1 Modero X Series Touch Panels Appendix Troubleshooting MXD T 1000 10 1 Modero X Series Touch Panels Ww ul al EAM It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA e 800 222 0193 e 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com 10 2012 92012 AMX All rights reserved AMX and the AMX logo are registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time
25. e and the panel is restarted 13 The OnLine Tree should now display the connection to the device The Connection Status Icon on the device may take up to five seconds to register the connection Viewing devices on the Virtual System 1 After the Communication Verification dialog window verifies active communication between the Virtual Master and the panel click the OnLine Tree tab in the Workspace window FIG 29 to view the devices on the Virtual System The default System value is 1 2 Right click on the System entry FIG 29 and select Refresh System to re populate the list Verify the panel appears in the OnLine Tree tab of the Workspace window F IE NetLinx Studio i File Edit View Project Build Diagnostics Debug Tools Settings Window Help iD ex add Lm System 1 Devices i EH 00000 VNM AMX Corp VM Version 1 2 i 32001 NSX Application AMX LLC v3 2 Virtual Master firmware version and device number Panel firmware version and device number FIG 29 NetLinx Workspace window showing panel connection via a Virtual NetLinx Master Downloading firmware Download the latest firmware file from www amx com and then save the Kit file to your computer Note that each Kit file is intended for download to its corresponding NOTE panel In some cases several Kit files may be included in a zip file extract the zip file to access the required Kit file Q The panel specific firmware is shown on the right o
26. eene 33 Modero X Series Touch Panels Overview See more and do more with the most elegant interface designed specifically for dedicated room control The Modero X Series Touch Panels provide several industry firsts including a beautiful panoramic capacitive multi touch screen that provides users access to multiple applications with minimal navigation It is hardware ready for support of Near Field Communication NFC Technology to allow personalization of the user experience and productivity enhancing capabilities through integration with NFC capable personal devices The distinctive low profile design is engineered to sit perfectly on a table without obstructing views Modero X Series is the control surface that simply delivers more Features Panoramic Control Surface Combined with the new PanTastic UI the panoramic touch panels take the user experience to a whole new level with an impressive control surface to perform activities much in the same way you use a computer multi tasking with dedicated spaces Future Technology Visions HD video chat and conferencing using integrated camera and hardware ready to support Near Field Communication NFC Technology which promises short range wireless technologies that deliver peer to peer communication by sharing pairing and transaction between RF devices like exchanging data identities Enhanced Usability External phone connections via Bluetooth or USB and HD video stream
27. eration The MXT 1000 is operated using its integral touchscreen as well as the Sleep button on the top of the device FIG 1 If the device has gone into its Sleep Mode a touch of the touchscreen or of the Sleep button will reactivate it Powering on the MXT 1000 The MXT 1000 may be powered on by touching and holding the Sleep button on the top of the device Microphone The MXT 1000 contains a built in microphone above the touch screen for video and audio conferencing capabilities This microphone is concealed by the casing Audio Video Capabilities The MXT 1000 has the capability of displaying multiple JPEG and PNG files at one time The device also supports streaming motion JPEG video of the sort used by many IP and Web cameras as well as MP3 and WAV audio files MXT 1000 NC The MXT 1000 NC FG5968 24 No Comm touch panel does not have camera microphone or NFC capability It otherwise has all of the functionality of the MXT 1000 panel MXD 1000 The MXD 1000 10 1 Modero X Series Panoramic Wall Touch Panels Portrait Wall Mount FG5968 07 Landscape Wall Mount FG5968 13 are ideal for boardrooms conference rooms or auditoriums where a panoramic control surface is needed to provide access to multiple functions simultaneously while remaining elegantly unobtrusive In residences they are perfect for kitchens home theaters or home offices where the panoramic control surface can be used to manage systems throughout the house
28. f the listed panel 1 Ifthe panel firmware version is not the latest available locate the latest firmware file from www amx com 2 Click on the desired Kit file link and after accepting the Licensing Agreement verify download of the Modero Kit file to a known location 3 Select Tools gt Firmware Transfers gt Send to NetLinx Device from the main menu to open the Send to NetLinx Device dialog FIG 30 Verify that the panel s System and Device number values match those values listed within the System folder in the OnLine Tree tab of the Workspace window n r Location C Program Files AMX Control Disc NetLinx Studio mm r Files lt Target Progress DOES Port E aen ro Please select a file to send i Virtual NetLinx Master lt 192 168 220 42 gt Comm ntual NetLinx Master FERRE Reboot Device sa Close FIG 30 Send to NetLinx Device dialog window NOTE 4 Select the appropriate Kit file from within the Browse for Folder window FIG 31 j Browse for Folder Choose Firmware Directory FIG 31 Browse for Folder window 5 6 11 Select the panel s Kit file from the Files section Enter the Device value associated with the panel and the System number associated with the Master listed in the OnLine Tree tab of the Workspace window The Port field is greyed out
29. from a PC For more information on firmware transfers please refer to the online help in NetLinx Studio To upgrade firmware via NetLinx Studio 1 Launch NetLinx Studio and select Settings gt Master Communication Settings from the Main menu to open the Master Communication Settings dialog FIG 26 r gt Master Communication Settings mim Available System s Configuration Settings E No Active System Default Settings System al lt Terminal Settings lt No Active System Default Settings gt Configuration _ Communication Satins L o j cerca M FIG 26 Master Communications Settings dialog 2 Click the Communications Settings button to open the Communications Settings dialog box FIG 27 Communication Settings S Platform Selection Transport Connection Option NetLine Master C TCPAP Axcess Master Serial C Modem B Virtual NetLinx Master User Name and Password OK Canes FIG 27 Communications Settings dialog 3 Click on the NetLinx Master radio button from the Platform Selection section 4 Clickon the Virtual Master radio box from the Transport Connection Option section to configure the PC to communicate directly with a panel Everything else such as the Authentication is greyed out because this connection is not going through the Master s UI NOTE 5 Click the Edit Settings button on the Communication
30. garding the components of the AMX Software The AMX Software is sub ject to restrictions on distribution described in this License Agreement AMX Dealer Distributor VIP or other AMX authorized entity shall not and shall not permit any other person to disclose display loan publish transfer whether by sale assignment exchange gift operation of law or otherwise license sublicense copy or otherwise disseminate the AMX Software Licensee may not reverse engineer decompile or disassemble the AMX Software ACKNOWLEDGEMENT You hereby acknowledge that you are an authorized AMX dealer distributor VIP or other AMX autho rized entity in good standing and have the right to enter into and be bound by the terms of this Agreement INTELLECTUAL PROPERTY The AMX Software is owned by AMX and is protected by United States copyright laws patent laws international treaty provisions and or state of Texas trade secret laws Licensee may make copies of the AMX Software solely for backup or archival purposes Licensee may not copy the written materials accompanying the AMX Software TERMINATION AMX RESERVES THE RIGHT IN ITS SOLE DISCRETION TO TERMINATE THIS LICENSE FOR ANY REA SON UPON WRITTEN NOTICE TO LICENSEE In the event that AMX terminates this License the Licensee shall return or destroy all originals and copies of the AMX Software to AMX and certify in writing that all originals and copies have been returned or destroyed PRE RELEASE CODE
31. ile that is downloaded via this link contains the firmware kit file that can be loaded on the panel as well as release notes and any relevant programming instructions Upgrading Firmware via USB Flash Drive Firmware and TPDesign4 files may be transferred to the panel via USB flash drive When looking at the device from the front the MXT 1000 has two USB ports on the rear right of the device FIG 3 Load the Firmware on a USB Flash Drive 1 Insert the USB flash drive in an available USB port on your PC The flash drive must be in either FAT32 or FAT16 format 32GB is the maximum acceptable size for flash drives used with touch panels For wall mounted panels MXD xxx accessing the USB ports may require removing the panel from the wall mount if a USB extension was not already installed 2 Create a directory on the USB flash drive with one of the following names depending on the panel you are upgrading Note that the name must match exactly do not include the quotes These directory names are not case sensitive Directory Names for Firmware Files by Touch Panel Type Directory Name Panel Type s MXD 2000XL PAN MXD 2000XL PAN P FG5968 05 MXD 2000XL PAN P NC FG5968 33 MXD 2000XL PAN L FG5968 11 MXD 2000XL PAN L NC FG5968 34 MXT 2000XL PAN MXT 2000XL PAN FG5968 01 MXT 2000XL PAN NC FG5968 32 MXD 1900L PAN MXD 1900L PAN P FG5968 06 MXD 1900L PAN P NC FG5968 22 MXD
32. ing Graphic Leaps amp Bounds The Modero X Series includes some striking new intuitive UI functionality including gesturing swiping dynamic reordering and enhanced animation capabilities Perfect From Any Angle Includes In Plane Switching IPS the latest technology in popular tablet mobile devices that delivers the widest viewing angles and the most accurate color reproduction on the market Modero X Dealer Benefits Attract More Corporate Customers The elegant design and simple beauty of the Modero X Series will create demand from both new and current customers Address Unique Requirements With a panoramic profile the Modero X Series provides dealers with a solution for uses where multiple applications must be viewed simultaneously Differentiate Yourself The Modero X Series offers design and technology features unmatched in the industry Modero X Customer Benefits Multi Task Capability The contemporary design provides a large control surface which allows multiple views for different activities such as presenting controlling and previewing Simple to Use Interfaces The capacitive multi touch screen combined with intuitive user interfaces makes it easy for anyone to operate sophisticated meeting room equipment Sleek Low Profile Design The Modero X Series is engineered to sit perfectly on a table without obstructing views MXT 1000 The MXT 1000 FG5968 03 FIG 1 is ideal for boardrooms conference roo
33. ms or auditoriums where a panoramic control surface is needed to provide access to multiple functions simultaneously while remaining elegantly unobtrusive In residences it is perfect for kitchens home theaters or home offices where the panoramic control surface can be used to manage systems throughout the house NFC Sensor Sleep Button 6 14 16 174 mm 9 14 16 252 mm FIG 1 MXT 1000 touch panel The MXT 1000 features a 9 9 x 6 7 252 mm x 170 mm 12 0 304 mm diagonal display with a viewable area of 8 5 x 5 3 217mm x 136mm 10 1 257mm diagonal The device communicates via Ethernet 10 100 port RJ 45 connector supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC and HTTP and USB 3 USB host 2 0 Type A ports and 1 Micro USB device port The MXT 1000 also supports Near Field Communication NFC technology please see the NFC section on page 12 for more information and Bluetooth keyboard and mouse use via the optional MXA BT Bluetooth Adapter Sleep Button 6 14 16 74mm USB Ports 2 T 4 14 16 124 mm FIG 2 MXT 1000 side view ln o o RR nb MXT 1000 Specifications Power Requirements PoE Power over Ethernet 802 3af class 3 Power Consumption Full On 8W maximum Standby 3 2 W Shutdown 1 W Front Panel Components NFC Transceiver Antenna and transceiver for Near Field Commu
34. nications device detection and interaction Light Sensor Photosensitive light detector for automatic adjustment of the panel brightness Motion Sensor Proximity detector to wake the panel when it is approached Typical Range 1 foot 30 48 cm Maximum Range 3 feet 91 44 cm Range width 10 degrees LED Indicator Camera active indicator Sleep Button Single button on top of panel for placing panel in sleep mode for powering off the panel and for accessing the Settings Pages Microphone 42dB 3dB sensitivity FET microphone Speakers 4 ohm 2 Watt 300Hz cutoff frequency Camera HD 720P camera for video conferencing video chat support Rear Panel Components USB connections 2 easily accessible USB ports on rear of base used for connection to keyboard mouse or USB drive Micro USB Port 5 pin Micro USB connector used for camera video and microphone output only Ethernet 10 100 Port and 10 100 Base T RJ 45 connector for Ethernet connectivity and PoE Cable Touch Panel Display Display Type TFT Active Matrix Color LCD with In Plane Switching IPS technology Display Size 9 9 x 6 7 252 mm x 170 mm 12 0 304 mm diagonal Viewable Area 8 5 x 5 3 217mm x 136mm 10 1 257mm diagonal Viewing Angle Vertical 89 Horizontal 89 Screen Resolution 1200x800 W x H Aspect Ratio W x H 16x9 Brightness 400 cd m2 Contrast Ratio 1000 1
35. r consequential damages for consumer products In such states the limitation or exclusion of the Limited Warranty may not apply This Limited Warranty gives the owner specific legal rights The owner may also have other rights that vary from state to state The owner is advised to consult applicable state laws for full determination of rights EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY AMX MAKES NO OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AMX EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY EXCEPT AS OTHERWISE LIMITED BY APPLICABLE LAW AMX RESERVES THE RIGHT TO MODIFY OR DISCONTINUE DESIGNS SPECIFICATIONS WARRAN TIES PRICES AND POLICIES WITHOUT NOTICE AMX Software License and Warranty Agreement LICENSE GRANT AMX grants to Licensee the non exclusive right to use the AMX Software in the manner described in this License The AMX Software is licensed not sold This license does not grant Licensee the right to create derivative works of the AMX Software The AMX Software consists of generally available programming and development software product documenta tion sample applications tools and utilities and miscellaneous technical information Please refer to the README TXT file on the compact disc or download for further information re
36. s Settings dialog to open the Virtual NetLinx Master Settings dialog FIG 28 Fr Virtual NetLinx Master Settings Master System Number 1 The Virtual NetLinx Master connection allows G4 devices to Available Connections IP Address directly connect to NetLinx Studio instead of a physical NetLinx Current Connection 192 158 220 42 Master for transfers 192 168 220 34 Intel R 82567LM 3 Gigabit Network Connection x om S FIG 28 Virtual NetLinx Master Settings 6 7 8 9 10 11 12 Within this dialog enter the Master System number The default is 1 In the Available Connections section click on the IP address for the touch panel to select it In the Virtual NetLinx Master Settings dialog box click OK to close the box In the Communications Settings dialog box click OK to close the box In the Master Communications Settings dialog box click OK to save your settings and return to the main NetLinx Studio application Click the OnLine Tree tab in the Workspace window to view the devices on the Virtual System The default System value is 1 Right click on the Empty Device Tree System entry and select Refresh System to re populate the list The panel will not appear as a device below the virtual system number in the Online Tree tab until both the system number used in step 14 for the Virtual NetLinx Master is entered into the Master Connection section of the System Settings pag
37. t FIG 9 Connectors on the rear of the MXT 1000 Power via Power Over Ethernet Power for the MXT 1000 is supplied via Power Over Ethernet PoE utilizing an AMX certified capacitive touch compliant PoE injector such as the PS POE AT High Power PoE Injector FG423 81 or other approved AMX PoE power source The incoming Ethernet cable should be connected to the RJ45 port on the cable attached to the device FIG 10 Cable length edited for clarity 4 RJ45 Port gt A FIG 10 Back of the MXT 1000 showing RJ45 port and cable for PoE Ethernet Cable Installation and Modification In installations where you wish to conceal the Ethernet cable a hole at least 1 00 2 54 cm in diameter is required in the surface to allow passage of the female RJ45 connector FIG 11 If using a smaller hole is unavoidable you will need to disconnect the Ethernet cable ECA5968 05 from the device The minimum diameter hole through which the Ethernet cable may pass is 0 50 1 27 cm FIG 11 Bottom of the MXT 1000 MXT 1000 Ethernet Cable Clamp Connector To disconnect and reconnect the MXT 1000 s Ethernet cable to allow use of a hole smaller than 1 00 in diameter 1 Ona soft surface turn the MXT 1000 face down to access the bottom of the device 2 Remove the clamp holding the Ethernet cable FIG 11 until the Ethernet cable moves freely 3 Remove the Ethernet cable connector and pull the cable out of the clamp 4 Pass
38. th AMX s current return policy This Limited Warranty is void if failure of the AMX Software has resulted from accident abuse or misapplication Any replace ment AMX Software will be warranted for the remainder of the original warranty period or thirty 30 days whichever is longer Outside the United States these remedies may not available NO LIABILITY FOR CONSEQUENTIAL DAMAGES IN NO EVENT SHALL AMX BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THIS AMX SOFTWARE EVEN IF AMX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITA TION MAY NOT APPLY TO LICENSEE U S GOVERNMENT RESTRICTED RIGHTS The AMX Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph 1 ii of The Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable SOFTWARE AND OTHER MATERIALS FROM AMX COM MAY BE SUBJECT TO EXPORT CONTROL The United States Export Control laws prohibit the export of certain technical data and soft
39. the Ethernet cable ECA5968 05 through the hole with the RJ45 connector on the other side of the installation surface from the device D Press the Ethernet cable back into the clamp Do NOT tighten the clamp at this time 6 Using a nonconductive item such as a wooden stick reinsert the Ethernet cable connector into the device Use the stick to ensure that the connector is properly seated 7 Tighten the clamp to secure the Ethernet cable Make sure the clamp is around the bundled black cable not the individual wires 8 Connect the RJ45 connector to its incoming Ethernet cable and apply power M XD 1000 Installation The MXD 1000 may be installed directly into a solid surface environment using either solid surface screws or the included locking tabs for different mounting options Once installed the MXD 1000 is contained within a clear outer housing known as the back box FIG 12 This back box is removed when installing the device into a wall or into a Rough In Box Locking tabs Locking tabs FIG 12 MXD 1000 Back Box Installing the MXD 1000 into a wall The MXD 1000 comes with a clear plastic backbox designed to attach the panel to most standard wall materials This backbox has four locking tabs two on top and two on bottom to help lock the backbox to the wall These locking tabs are only extended AFTER the backbox is inserted into the wall FIG 13 and FIG 14 When installing the backbox make sure that the assembl
40. thread the incoming wiring through the knockout holes To facilitate installation thread the Ethernet cable through a bottom knockout Landscape or a right side knockout Portrait and the Micro USB or USB cables through a top knockout Landscape or left knockout Portrait Thread the incoming Ethernet USB and Micro USB wiring if USB or Micro USB access is desired from the surface opening and through the knockouts Push the back box into the mounting surface Insure that the locking tabs lie flush against the back box and that the back box goes freely into the opening Extend the locking tabs on the sides of the back box by tightening the screws inside the box until snug Not all of the tabs must be extended to lock the back box in place but extending a minimum of the top and bottom tabs is highly recommended Apply enough pressure to the screw head to keep the box flush with the wall this ensures that the locking tabs will tighten up against the inside of the wall The back box is clear to allow visual confirmation that the tabs have been extended and are gripping the wall as well as in assisting with removal if necessary For additional strength 4 mounting screws not included may be secured through circular holes located at the left and right sides of the MXD 1000 FIG 16 In order to prevent damage to the touch panel make sure that these are flush with the back box Insert each connector into its corresponding location along the
41. to the device and receiving power Panel Isn t Appearing In The Online Tree Tab 1 Verify that the System number is the same on both the NetLinx Project Navigator window and the System Settings page on the device 2 Verify the proper NetLinx Master IP and connection methods entered into the Master Connection section of the System Settings page Can t Connect To a NetLinx Master Symptom I can t seem to connect to a NetLinx Master using NetLinx Studio Select Settings gt Master Comm Settings gt Communication Settings gt Settings for TCP IP and uncheck the Automatically Ping the Master Controller to ensure availability The pinging is to determine if the Master is available and to reply with a connection failure instantly if it is not Without using the ping feature a connection may still be attempted but a failure will take longer to be recognized If you are trying to connect to a Master controller that is behind a firewall you may have to uncheck this option Most firewalls will not allow ping requests to pass through for security reasons When connecting to a NetLinx Master controller via TCP IP the program will first try to ping the controller before attempting a connection Pinging a device is relatively fast and will determine if the device is off line or if the TCP IP address that was entered was incorrect If you decide not to ping for availability and the controller is off line or you have an incorrect TCP IP ad
42. tself is accessible from the front of the panel 3 25 82 55 mm from the left corner of the panel and 0 375 9 53 mm from the top edge When using an NFC device with the MXT 1000 you should align your device s antenna with the center of the touch panel s antenna FIG 1 and FIG 4 To facilitate NFC antenna access you may want to add an icon to the panel s page s pointing to the location of the antenna on the panel Cleaning the Touch Overlay and Case Both the MXT 1000 and the MXD 1000 come with the MXA CLK Modero X Series Cleaning Kit FG5968 16 which may be used to clean fingerprints and dirt from the device This kit comes with cleaning cloths and a bottle of cleaning fluid specifically for use with the device When cleaning the device do not directly spray the device with cleaning fluid Instead spray the cloth and then apply the cloth to the touch screen Do NOT use abrasives of any type to clean the device as abrasives may permanently damage or remove the device s finish ll mthEr 1z1zz lt lt lt k k k til Installation NOTE MXT 1000 Installation Any USB peripherals mouse keyboard etc may be connected to one of the two USB ports on the rear of the device FIG 9 Updates to the device s firmware are also made via the USB ports The 5 pin Micro USB port is used exclusively for camera video and microphone output only Entry for RJ45 Speaker USB Ports PoE Cable Micro USB Por
43. ty AMX AutoPatch Epica Modula Modula Series4 Modula CatPro Series and 8Y 3000 product models will be free of defects in materials and manufacture at the time of sale and will remain in good working order for a period of three 3 years following the date of the original sales invoice from AMX The three year warranty period will be extended to the life of the product Limited Lifetime Warranty if the warranty card is filled out by the dealer and or end user and returned to AMX so that AMX receives it within thirty 30 days of the installation of equipment but no later than six 6 months from original AMX sales invoice date The life of the product extends until five 5 years after AMX ceases manufacturing the product model The Limited Lifetime Warranty applies to products in their original installation only If a product is moved to a different installation the Limited Lifetime Warranty will no longer apply and the product warranty will instead be the three 3 year Limited Warranty All products returned to AMX require a Return Material Authorization RMA number The RMA number is obtained from the AMX RMA Department The RMA number must be clearly marked on the outside of each box The RMA is valid for a 30 day period After the 30 day period the RMA will be cancelled Any shipments received not consistent with the RMA or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AM
44. ware to certain territories No software from this Site may be downloaded or exported i into or to a national or resident of Cuba Iraq Libya North Korea Iran Syria or any other coun try to which the United States has embargoed goods or ii anyone on the United States Treasury Department s list of Specially Designated Nationals or the U S Commerce Department s Table of Deny Orders AMX does not authorize the downloading or exporting of any software or technical data from this site to any jurisdiction prohibited by the United States Export Laws This Agreement replaces and supersedes all previous AMX Software License Agreements and is governed by the laws of the State of Texas and all disputes will be resolved in the courts in Collin County Texas USA For any questions concern ing this Agreement or to contact AMX for any reason please write AMX License and Warranty Department 3000 Research Drive Richardson TX 75082 Table of Contents Modero X Series Touch Panels sissussisiciiri iii rie 1 OVEeNIEW P 1 acu I mS 1 Modera X Dealer Benefits erre rater pira eri 1 Modero X Customer Benefits ahi 1 MXT 1000 c eseon 2 Connector Locations 3 0 eiea a a Eia E ai 4 ull EE EET 5 Basic OPGration eU 5 Powering on the MXT 1000 ciccia iris 5
45. y is in the correct position and in the correct place Once the locking tabs are extended and locked into place removing the backbox may be difficult without having access to the back of the wall WARNING or causing damage to the wall For typical mounting surfaces such as drywall use the locking tabs as the primary method for securing the back box to the surface For thin walls or solid surfaces use mounting screws not included NOTE Back box knockouts Locking tab MXD 1000 front Back box FIG 13 Side view of MXD 1000 Landscape MXD 1000 front Sleep Button Locking tabs 0 0 0 00 00 o 0 00 00 00 000000 o 0 0 o o ooo FIG 14 Side view of MXD 1000 Portrait es WARNING D WARNING D CAUTION In order to guarantee a stable installation of the MXD 1000 the thickness of the wall material must be a minimum of 50 inches 1 27cm and a maximum of 875 inches 2 22cm The mounting surface should also be smooth and flat The maximum recommended torque to screw in the locking tabs on the plastic back box is 5 IN LB 56 N CM Applying excessive torque while tightening the tab screws such as with powered screwdrivers can strip out the locking tabs or damage the plastic back box To install the back box 1 Prepare the area by removing any screws or nails from the drywall before beginning the cutout process 2 For best results use the MXD 1000 Installation Template 68 596
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