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Tripp Lite 0SU52015 KVM switch

1. Manager hat Remote AE Remote Remote Card CAT5 System Cable CAT5 System Cable CAT5 System Cable L Terminator in the last Phantom Unit Figure 1 1 The card version configuration Figure 1 2 illustrates the Phantom configuration for the UPM without the optional computer and Specter models Remote Remote Remote Cc ter 1 Computer 2 Computer 3 Specter ic hab Specter p Specter p Terminator in the last Phantom Unit CAT5 System Cable CAT5 System Cable CAT5 System Cable Figure 1 2 The Phantom Specter configuration with the UPM 1 2 Introduction The configuration diagram below shows both Remote PCI cards and Specters in the Phantom UPM system SUPERVISOR PHANTOM SEL COMPUTER L N ECT Ce AX o gt gt USER COMPUTER wR e eee C Cae IOJOI SYSTEM SERVICE 85 265VAC 50 60 Hz wos wos u w mmm 3in 1 Cable Ba COMPA QIE biak 8 i 8
2. 1 From the Options menu choose Remotes The Remotes box appears see Figure 6 3 2 Select the maximum number of Remote units in your Phantom system 3 Click OK Fi 4 Remotes X Max Remotes Mo Mansnan Cancel Figure 6 3 The Remotes box The F10 Upgrade hotkey Whenever you use Phantom Update you must first activate the Firmware Upgrade mode on the Phantom Manager OSD To activate the Firmware Upgrade mode l Display the Manager OSD window The default Display hotkey is Shift Shift 2 Press F10 The Firmware Upgrade mode activates The Firmware Upgrade label appears See Figure 6 4 Figure 6 4 The Firmware Upgrade label Verifying the version numbers Before upgrading the firmware you must first verify which firmware and hardware versions you have The OSD version number To verify the OSD version number 1 Open the Phantom Update program 2 Activate the Firmware Upgrade mode on the Manager OSD 3 Inthe Manager Unit box check the OSD option See Figure 6 5 below k Fey Wersion 4 Clic The version number appears in the Manager box Verifying the Remote version number File Options Help rManager Unit peage a Manager box Remote Units 2 Computer 2 3 Computer 3 4 Computer 4 5 Computer 5 6 Computer 6 7 Computer 7 8 Computer 8 9 Computer 9 10 Computer 10 111 Computer 11 12 Computer 12 13 Computer 13 114 Computer 14 15 Computer
3. CAT5 cable s 91 GB 10k ULTRA2 SCSI ULTRA2 SCSI ULTRA2 SCSI roLiant DL360 9 1 GB 10k ULTRA2 SCSI ULTRA2 SCSI i 9 1 GB 10k ULTRA2 SCSI ULTRA2 SCSI l 9 1 GB 10k ULTRA2 SCSI MINICOM COMPAQ tian Wi m itth Ps Ee 9 1 GB 10k N ANY ir gt A l ULTRA2 SCSI a re oLiant DL360 Pee 9 1 GB 10k ULTRA2 SCSI MINICOM e 9 1 GB 10k ULTRA2 SCSI i ge eu Ban 9 1 GB 10k ULTRA2 SCSI MINICOM lt lt i a Figure 1 3 Phantom mixed configuration with the UPM 1 3 The Phantom configuration The configuration diagram below shows both Remote PCI cards and Specters in the Phantom RackManager UPM system lt gt Sis WAU ANA RackManager Front panel Phantom Ae a MINIC OM CAT5 cable MINICOM AN A e PHANTOM as e MINICOM o e PHANTOM iu e MINICOM o Figure 1 4 Phantom mixed configuration with the RackManager UPM 1 4 OSD Technology OSD Technology The Phantom system superimposes a menu on the Manager position computer screen This On Screen Display OSD consists of three sections From the OSD you activate various functions discussed in the Operating guide The Local Workstation Option When using the Phantom Remote
4. 15 16 Computer 16 1 Phantom Manager 33 Computer 33 34 Computer 34 35 Computer 35 36 Computer 36 37 Computer 37 38 Computer 38 39 Computer 39 40 Computer 40 41 Computer 41 42 Computer 42 43 Computer 43 44 Computer 44 45 Computer 45 46 Computer 46 47 Computer 47 Select All Unselect All Start FW Version H W Version Cancel File Name Status Figure 6 5 The OSD Manager option The H W Version button is grayed out as there is no hardware relevant to the OSD The Phantom Manager version number To verify the Phantom Manager version number 1 Open the Phantom Update program 2 Activate the Firmware Upgrade mode on the Manager OSD 3 Inthe Manager Unit box check the Phantom Manager option k Few Wersion 4 Clic The firmware version number appears in the Manager Unit box 5 Click Oveno The hardware version number appears n the Manager Unit box Verifying the Remote version number Before you can check a remote computer you must uncheck the Manager Unit box options To verify the Remote version number 1 Open the Phantom Update program 2 Activate the Firmware Upgrade mode on the Manager OSD 3 Check one or more or all of the remote computers 4 Click O wn The firmware version number appears after the computer number 5 Click oneven The hardware version number appears after the computer number When Not responding appe
5. 32 computer 33 computer 34 compuTER 35 compuTER 36 compuTER 37 compuTER 38 computer 33 computer 40 computer 41 computer 42 compuTER 43 compuTER 44 compuTER 45 computer 46 computer 47 computer 48 i vl INS 28 04 02 08 45 4 E Phantom AS 232 Controf config2 osd Figure 4 2 The Control window Computer icons Icon Meaning Remote computer is connected and switched on Remote computer is switched off or unconnected Connected and switched on computer with a Local Workstation attached and presently being used locally After remaining idle for 30 seconds it changes to yellow When you first open the Control window the software automatically gets the status of the Phantom system including the security access settings 4 3 The View menu Communication Error If a Communication Error box appears when trying to scan the system see Figure 4 3 Communication Error E X x Manager is not responding 1 Check Serial Cable 2 Check Com Port Settings The program will work in Demo Mode Figure 4 3 Communication Error Check that e The RS232 Serial cable is connected to the computer s and Phantom Manager s serial ports e The Com Port settings in Options Com Port are set correctly After changing the Com port exit and re enter the Control software The View menu From the View menu choose to display e All computers or only active switched on computers e The Legend e The toolb
6. Control software requires 2 monitors for the software and 1 to view the computer screens With the Control software you can e View computers e Edit server properties e Save configurations for future use e Read configurations from and write configurations to the Phantom Manager Control software system requirements e Pentium 166 or higher computer e 16Mb RAM e Windows 98 NT4 SP6 2000 ME or XP e Free Serial port Connecting the RS232 Serial cable To run the software connect the RS232 Serial cable to the computer containing the software and to the Phantom Manager See the figure below 4 1 The View menu Computer screens appear here ae WU A Shielded CATS FTP cable _ D To System Out port To Phantom Remote System In port N x o o S lt gt ip af rts C To Service Mi connector A AAAA DAAA AAAA BBA myi VAL AD IL Ya Ya Yu N Dl li RS232 Serial cable Control software installed here To computer s Serial port Figure 4 1 The UPM with the RS232 Serial cable Installing and running the Control software Note The Phantom system must be fully connected BEFORE running the Control software Failure to
7. Numbering Software The Phantom Numbering window appears See Figure 5 2 File Commands Options Help Scan Auto Numbering Default Numbering Apply Cancel a New Existing Remote with Remote Remote Dipswitch m Fail Click Scan to start mi Position Manager 01 Figure 5 2 The Phantom Numbering window 5 1 Scanning the system Selecting a Com port 1 From the Options menu select Com port The Com port no box appears 2 Choose the Com port to which the RS232 Serial cable is connected 3 Click OK Legend The color coded computer icons are explained in the table below Meaning Manager The ID number 1s fixed at 01 New Remote Has no ID number at present Existing Remote Has an ID number Remote with ID number set with dipswitches The ID number cannot be altered with the Phantom Numbering software Failure to number im im fm dm dm Scanning the system In the toolbar cl ck Scan This maps out the computers connected to the system When finished the w ndow appears as n Figure 5 3 ee Benoe _ a a a m a Postion Manager FE a3 on te De Ta u os TE Ti Ti oc u mu m E E O mc m Em OO ee ee a Teen ee a Te ee en Te ee ee ee ee a a a ae Figure 5 3 After scanning the first time Position and ID The Position shows the physical location of the computer in the daisy chain The ID s the ID number given to each Remote ID numbers are assigned in of 3 ways A
8. firmware Wrong firmware When the firmware you are trying to flash is incompatible with the Phantom units a Not Compatible message appears stating that some or all units are not compatible with the selected firmware TE ee The following unit s are not compatible with the selected firmware 12 Computer 12 F W Ph Remote ver 3 0 13 03 02 14 Computer 14 FAW Ph Specter ver 2 0 23 12 01 15 Computer 15 FW Not responding 16 Computer 16 FAw Not responding 21 Computer 21 FW Not responding 22 Computer 22 FW Not responding 23 Computer 23 FW Not responding 24 Computer 24 FW Not responding 25 Computer 25 FW Not responding 26 Computer 26 FW Not responding 27 Computer 27 FW Not responding 28 Computer 28 FW Not responding 29 Computer 29 FW Not responding x Do You want to continue the firmware update for the rest of units Figure 6 7 The Not Compatible message In this case go to http www minicom com phandl htm for information on how to correctly identify Phantom units All new Phantom units are protected from being updated with the wrong firmware If you attempt to flash them with incompatible firmware an Upgrade Denied message appears and the Phantom unit continues to function in the Reset Reset the software for the Phantom Manager or Remote units when for example the unit hangs or when the mouse fails to work properly Resetting is done via the Serial port and avoids the need to shut down
9. the desired setting 3 Press Esc The MS column The Phantom system automatically detects the mouse types and configures the system accordingly 2 6 The OSD functions Scanning Computers F4 You scan computers from the Select Computer window To start scanning Press F4 During scanning a Confirmation label appears showing which Remote computer is presently displayed See Figure 2 5 iy oy X Lg i w my Mi hf hf mi PA aN f es N AF FY LA S a Caa 5 _ ve F iN Figure 2 5 The Scan Confirmation label Note The scan will skip any active computer set to 000 in the SCN column To stop scanning press F4 Image tuning F5 You can tune the image of any remote computer screen from the Select Computer window To adjust the screen image 1 Navigate to the remote computer you wish to adjust 2 Press F5 The screen image of the selected computer appears together with the Image Tuning label See Figure 2 6 Figure 2 6 The Image Tuning label 3 Adjust the image by using the Right and Left Arrow keys 4 When the image is satisfactory press Esc Note Picture quality is relative to distance The further away a remote computer is from the Manager position the lower the image quality and the more tuning needed So place the higher resolution computers closer to the manager unit The OSD functions Skipping out unconnected or switched off computers F6 When navigating through the list of c
10. MINICOM ADVANCED SYSTEMS Phantom Operating Guide International HQ Jerusalem Israel Tel 972 2 535 9666 minicom minicom com www minicom com North American HQ Linden New Jersey Tel 1 908 4862100 info usa minicom com European HQ Italy Diibendorf Switzerland Rome Tel 41 1 823 8000 Tel 39 06 8209 7902 info europe minicom com info italy minicom com Customer support support minicom com V1 7 7 04 Introduction Chapter 1 Introduction The Phantom system from Minicom is a CATS based Distributed KVM Switching system for server management Connect up to 64 computers in the Phantom system The system can be managed and controlled by 1 or 2 users For 2 user control see the MX II Guide The Phantom system components The Phantom system consists of e Management unit e Remote units e Cables and accessories explained in the Installation guide e Marketing amp Documentation CD includes application software Manager unit The Management unit can be either a Universal Phantom Manager UPM external box or an internal PCI card Remote units The Remote units may be either internal PCI cards or Micro sized external boxes called Specters There are a number of Specter types as follows e For PS 2 interface computers Specter PS 2 for 1 User system Specter II PS 2 for a 2 User system e For SUN computers Specter SUN for 1 or 2 User systems e For RS232 controllable devices Spec
11. PCI cards you have the option of working at the remote computer by connecting a keyboard video and mouse to it This is called the Local Workstation option The Phantom Manager and the local user can both work on the remote computer with a one second Access Timeout This means that when one of them stops working for one second the other can take control Note This option is not available with the Phantom Specter 1 5 The OSD functions Chapter 2 The OSD functions The Phantom system is controlled and monitored through an On Screen Display OSD on the Manager screen When the Phantom Manager is the UPM you can also use Minicom s Control software or equivalent software The Control software is discussed in chapter 4 The OSD contains a number of different windows that are accessed using Hot keys Each window has its own special function Displaying the OSD To display the OSD Press Shift Shift The Select Computer window appears See Figure 2 1 Pressing keyboard hotkeys Note For all keyboard hotkey sequences mentioned in this guide press the first key release and then press the next key Note When using a UPM not connected to a local computer the OSD appears automatically MINICOM ADVANCED SYSTEMS LTD N re SUPERVISOR PHANTOM ame SELECT COMPUTER Computers _ 9 Instructions and ESC EXIT BElsELECT Hot keys ENTER CONNECT F1 MOVE LABEL F4 SCAN F5 TUNE F7 PASSWORD F2 EDIT F3 SETUP F10 UPGRADE Fig
12. ROL SPACE _ ERASE CHARACTER Figure 2 3 The Edit Mode window Navigating between sections To navigate between the Name and Station sections use the Up and Down Arrow keys Editing options The editing options below apply to all OSD windows n which you can edit characters You can either overwrite or erase a character To overwrite a character l Navigate to it using the Arrow keys 2 Type the new character To erase a character l Navigate to it using the Arrow keys 2 Press the Spacebar The character disappears A blank space replaces the erased character To erase a sequence of characters 2 3 The hotkey functions 1 Navigate to the first character in the sequence 2 Press and hold the Spacebar down until you erase the sequence Saving changes To save all editing changes and return to the Select Computer window Press Esc Editing the Name section You can substitute the text in the Name section with up to 30 characters in each of the two lines A space constitutes a character Editing the Computers section The numbering at the start of each line is unalterable You can substitute the text that appears after the number with up to 20 characters per line Editing a group of lines You can edit a group of lines with the same data change To edit a group of lines 1 Navigate to the first line you want to change 2 Type the desired change 3 Press End End The rest of the column dow
13. al ID number Auto numbering is done through the Management OSD For Auto numbering to work properly ALL connected computers MUST be switched on To perform Auto numbering 1 From the OSD Select computer window Press F7 The Enter Password box appears See Figure 3 8 Figure 3 8 The Enter Password box 2 Type the Administrators password default password is ADMIN and press Enter The Password window appears MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM PASSWORD ESC SAVE EXIT F12 NUMBERING F7 PASSWORD OFF F11 DEFAULTS El 3 TAB CURSOR CONTROL DEL ERASE PASSWORD Figure 3 9 The Password window 3 Press F12 to activate Auto numbering A Confirmation label appears 4 Press Y to confirm The process activates Wait until the process is complete 5 Press Esc to save and return to the Select Computer window The Remote computers appear on the OSD See Figure 3 10 MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM SELECT COMPUTER ESC EXIT Es ENTER CONNECT F1 MOVE LABEL F ELECT F4 SCAN F5 TUNE 7 PASSWORD F2 EDIT F3 SETUP F10 UPGRADE Figure 3 10 Operating the Phantom system with the Control software Chapter 4 Operating the Phantom system with the Control software As an alternative to the OSD you can operate the Phantom system with the Control software located on the Marketing amp Documentation CD With the OSD you operate the system and view the computer screens on the same monitor The
14. ar Selecting a computer To select a computer Click on the computers icon The system switches to that computer The connected icon appears with a red a background Control and monitor the selected computer from the keyboard and mouse connected to the Phantom Manager 4 4 Operating the Phantom system with the Control software The toolbar buttons Get Status If for whatever reason there is a break in communication between the Control software and the Phantom system click Get status get the current status of the computers in system The system automatically updates the status before every switching Read Configuration To see the current settings of the entire Phantom system names scan settings etc click BEE All current settings are received You view the computer settings from the Control window and other settings from the Edit menu discussed below Write Configuration With the Control software you can make changes to all OSD settings You can then save these configurations in a file to use in the future by selecting Save or Save As from the File menu Note Save or Save As will have no affect on the OSD To change the OSD settings you must press write Configuration ot choose Write Configuration from the File menu after making changes The changes will then be sent to the Phantom Manager and the OSD will reflect these changes Renaming a computer To rename a computer l Type the new name in
15. ars there 1s no computer connected or it 1s switched off Obtaining new firmware Download the latest firmware for your system from http www minicom com phandl htm 6 4 Upgrading the Phantom firmware Updating the firmware Warning Never switch off any computer connected to the Phantom system during the updating process To update the firmware 1 Open the Phantom Update program 2 Activate the Firmware Upgrade mode on the Manager OSD 3 Inthe Phantom Update window check the appropriate option in the Manager Unit box or the desired remote computer or computers 4 From the File menu choose Open The Open box appears See Figure 6 6 5 Navigate to the folder that contains the firmware update file You may only see the files that match the file selection mask eee HAE Lookin Phantom32 wif Ph_slv_v21230100_943A_E hex File name Ph_slv_v21230100_943A_E Files of type Hex Files hex Cancel Open as read only Figure 6 6 The Mask for a Remote computer 6 Open the file 7 Click Start The Phantom Update flashes the firmware On completion an Upgrade Successful message appears 8 Check that the updated version number is correct by pressing Ey Verla Firmware Update generates one log file per session that displays a chronological list of actions You can read the log file in any ASCII text editor The log file is located in the Windows directory 6 5 Wrong
16. e Management keyboard mouse and screen after a preset time of non use You set the Timeout period in the OUT column of the Setup window F3 By default the OUT column s set to 999 which means that the Time Out function is disabled To set Timeout 1 From the Select Computer window press F3 The Setup window appears 2 Navigate with the Tab or Arrow keys to the OUT column of the desired computer 3 Type the desired time span minimum 030 seconds maximum 998 seconds For the rest of the column downwards to take on the same change press End End 4 Press Esc When Timeout is activates the keyboard and mouse are disabled and the monitor blacks out with a Timeout label N 1 a L Li f ih rf o 8 a a 1 f d is A Figure 3 7 The TIMEOUT label To re enter the system Press Shift Shift Type the password and press Enter You re enter the system Reverting to the default OSD settings F11 The Administrator can reset all editing and configurations done in the different OSD windows to the default factory settings Warning This feature will erase all settings including computer names passwords and security profiles To revert to the default OSD settings l Enter the Password window F7 2 Press F11 3 Press Y to confirm The OSD reverts to the default settings 3 5 Auto numbering F12 Auto numbering F12 Auto numbering gives each Phantom Remote a sequenti
17. e update of the Remote units a Not Responding or Upgrade Error message appears Restart the upgrade from the beginning Should the update fail to work go to http www minicom com phandl htm and download the Technical memos that explain the firmware restoration techniques 6 7 Phantom Specter USB SUN Combo keys Appendix A Phantom Specter USB SUN Combo keys The SUN keyboard consists of a special keypad to perform special functions in the SUN Operating System environment A PS 2 keyboard connected to the Phantom Manager does not have a corresponding keypad so the Phantom USB emulates these keys using a set of key combinations called Combo keys See the table below SUN key Combo key Stop Left Ctrl Alt Fl Props Left Ctrl Alt F3 Front Left Ctrl Alt F5 Open Left Ctrl Alt F7 Find Left Ctrl Alt F9 Again Left Ctrl Alt F2 Undo Left Ctrl Alt F4 Copy Left Ctrl Alt F6 Paste Left Ctrl Alt F8 Cut Left Ctrl Alt F10 Help Left Ctrl Alt F11 Compose Application key or Left Ctrl Alt Keypad Crescent Scroll Lock Volume Up Left Ctrl Alt Keypad Volume Down Left Ctrl Alt Keypad Mute Left Ctrl Alt F12 Sun Left gt key Left Windows key Sun Right 0 key Right Windows key Alt Graph Right Alt or Alt Gr Stop A Left Ctrl Alt 1
18. e with the Control software are only reflected in the OSD AFTER pressing le Doleneitn Password protection When the Phantom system s password protected the Control software behaves n exactly the same way as the OSD You must type in the required password to access the Control software The access you gain depends on the security status exactly as with the OSD To change the security access close and reopen the Control software and type n the different password Administrator Status A Highest The Administrator can e Set and modify all Passwords and security profiles e Fully access any remote computer e Use all functions Supervisor Status S Middle The Supervisor can e Fully access any remote computer e Scan computers 4 7 Password protection User Status U Lowest There are 6 different Users in the Phantom system Each User has a Profile that defines the access level to different computers There are 3 different access levels These are e Y Full access to a particular computer e V Viewing access only to a particular computer No keyboard mouse functionality e N Noaccess to a particular computer The Administrator defines the desired access levels of each User Profile This is done in the Setting box By default the User Profile settings are full access 4 8 Renumbering the Phantom Remotes Chapter 5 Renumbering the Phantom Remotes When the Phantom system was first installed ID n
19. efly outlined in the table below Hotkey Function Fl F F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 Move label identifying the current selected computer to anywhere on the screen Opens Edit window to edit text change computer names etc Opens Setup window to set parameters scan times etc Activate scan Image tuning Autoskip during a scan skip inactive computers Opens Password window to activate password protection explained n chapter 3 Keyboard language Change the display hotkey Firmware upgrade Numbering software access mode explained in chapters 5 amp 6 Load defaults explained in chapter 4 Auto numbering explained in chapter 3 2 2 The OSD functions Move Label F1 Position the Confirmation label Figure 2 2 above anywhere on the screen To position the label l Navigate to the desired computer using the Up and Down arrow keys 2 Press F1 The selected screen image and Identification label will appear 3 Use the arrow keys to move the label to the desired position 4 Press Esc to save and exit Edit Mode window F2 You can edit text in the Name and Computers sections This is done in the Edit Mode window To display the Edit Mode window Press F2 The Edit Mode window with instructions appears see Figure 2 3 MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM ED iT MODE Y aA AL ww UM MANAG Computers A ESC SAVE EXIT Instructions _ W El TAB CURSOR CONT
20. first connect the system will lead to the software working in demo mode Start the Marketing amp Documentation CD and choose Phantom Utilities Softpack The Phantom Softpack window appears To install the software choose Install Phantom RS232 Control Software Once the software is installed a F h antom shortcut icon appears on the Desktop EAL AS Phantom iL ee ee To run the software double click Or choose Start Programs Phantom RS232 Control Phantom RS232 Control Operating the Phantom system with the Control software Selecting a Com port During the Setup process you will be prompted to choose a Com port Choose the Com port to which the RS232 Serial cable is connected Failure to select the correct Com port will result in the software running in demo mode Once Setup is complete the Control window appears See the figure below Phantom RS 232 Control 3 5 x File Edit View Options Help Get Status Read Configuration Write Configuration ZEN Renate On ZEN Remote on ZU Loca keas PHANTOM MANA COMPUTER 02 compuTER 03 computer 04 computer 05 computer 06 computer 07 computer 08 computer 09 computer 10 computer 11 compuTER 12 computer 13 computer 14 computer 15 computer 16 computer 17 compuTER 18 computer 19 comPuTER z0 compuTER 21 compurer 22 computer 23 computer 24 B computer 25 compuTER 26 compuTER 2 computer 28 compuTER 29 computer 30 computer 31 computer
21. g the OSD using a password MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM SCN DSP KB MS OUT 123456 Tr Vi The 6 User Profiles x F M S F6 AUTOSKIP ON ESC SAVE EXIT F8 KB MODE US 999 CONT DISP FO HOTKEY SHIFT SHIFT E BE TAB CURSOR CONTROL Figure 3 4 The Setup window To set the User Profiles access levels 1 Navigate to the desired User Profile and computer 2 Change the desired access level by pressing the Spacebar 3 Repeat steps 1 and 2 for each User Profile and computer 4 Press Esc to save the changes When a User accesses the system with their password they see the access levels for each computer displayed on the OSD See Figure 3 5 MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM SELECT COMPUTER ESC EXIT GH SELECT ENTER CONNECT F1 MOVE LABEL F4 SCAN F5 TUNE Figure 3 5 User access levels Accessing the OSD using a password Once password protection is enabled you can only access the OSD by entering the appropriate password The default Administrator s password is ADMIN The passwords of the other two security statuses are set by the Administrator To access the OSD l Press Shift Shift The Enter Password box appears See Figure 3 6 Figure 3 6 The Enter Password box 2 Type in the appropriate password 3 Press Enter 3 4 Password protecting the OSD amp Auto numbering Timeout When password protection is activated you can automatically disable th
22. mote To do this renumber a Remote to either 00 or blank The previous ID number now becomes available to assign to another Remote 5 3 Remote with dipswitches Remote with dipswitches When adding a Remote with dipswitches to the system check that it does not have an ID number that is already in use If t does then when performing the scan a Configuration Error box appears See Figure 5 5 Q You have cards with the same number The system cannot automatically change the ID Numbers for the cards in positions 22 You may 1 Change these ID Numbers manually in Dipswitches 2 Change these ID Numbers manually in positions 2 Figure 5 5 Configuration error To rectify this Either change the ID number of the Remote with dipswitches Or Use the Phantom Numbering software to adjust the ID number of the identically numbered Remote This can be done with any of the three methods set out above Auto Default or Manual numbering Cancel After making changes to ID numbers using the Auto Default or Manual numbering but BEFORE clicking Apply you can revert to the position as it was before the changes To do so Click Cancel Restore After making changes to ID numbers using the Auto Default or Manual numbering and AFTER clicking Apply you can revert to the position as it was before the changes To do so From the Options menu select Restore ote Restore is only available BEFORE the new sca
23. n is activated Communication Error If a Communication Error box appears when trying to scan the system see Figure 5 6 Check the following e The RS232 Serial cable is connected to the computer s and Phantom Manager s serial ports e The Com Port settings in Options Com Port are set correctly e The Firmware Upgrade label F10 appears on the screen See Figure 5 6 Communication Error x Manager is not responding 1 Check Serial Cable 2 Check Com Port Settings 3 Check Upgrade F10 Function Figure 5 6 Communication Error 5 4 Renumbering the Phantom Remotes Fail icons When after a carrying out a numbering procedure Fail icons appear see Figure 5 7 Wait 30 seconds and repeat the numbering procedure Phantom Numbering ei ei x File Commands Options Help Scan Sato Numbenng Default Wombering Apply Bancel Legend New Existing Remote with Fail Remote Remote Dipswitch out Position Manager 02 Figure 5 7 Fail icons Chapter 6 Upgrading the Phantom firmware With the Phantom Update software program you can upgrade the firmware for the e OSD e Manager e Remote Phantom Update enables you to add new features and fix bugs in a quick and efficient manner You can install Phantom Update on the Manager computer or any other computer even one not part of the Phantom system The Phantom Update software and firmware is on the Marketing amp Documentation CD To obtain la
24. nwards takes on the same change The Setup window F3 You set parameters and configure settings in the Setup window To d splay the Setup window Press F3 The Setup window with the relevant instructions and hotkeys appears See Figure 2 4 MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM SCN DSP KB MS OUT 123456 F6 AUTOSKIP ON ESC SAVE EXIT F8 KB MODE US 999 CONT DISP F9 HOTKEY SHIFT SHIFT GE BE TAB CURSOR CONTROL Figure 2 4 The Setup window The Setup window contains 7 columns as follows 2 4 The OSD functions Column Function Numbers Computer numbers in groups of 8 SCN Scanning time period DSP Confirmation label display time KB Keyboard setting either PS or Unix MS Mouse type OUT Security Timeout period Explained in chapter 3 1 6 Security profiles Explained in chapter 3 The SCN Scan column The SCN column shows the length of time in seconds that a remote computer s screen will appear on the Management screen during scanning The DSP Display column The DSP column shows the length of time in seconds that the remote computer s Confirmation label appears on the Management screen Changing the SCN and DSP time spans The SCN and DSP time spans are preset to 030 seconds You can adjust these times to suit your needs To change the time span 1 Navigate with the Tab or Right and Left Arrow keys to the time span you want to change 2 Type the desired time span using the numbe
25. omputers you can skip out the unconnected or switched off computers You do this with Autoskip By default Autoskip is activated To activate or deactivate Autoskip In the Setup window F3 press F6 The F6 Autoskip in the hotkey section of the OSD changes from ON to OFF When Autoskip is inactive and the computer being scanned 1s switched off then the Manager screen appears dark Changing the keyboard language F8 You can change the keyboard language from US English QWERTY US to German QWERTZ DE or French AZERTD FR To change the Language 1 In the Setup window F3 press F8 until you reach the desired language 2 Press Esc Changing the OSD display hotkey F9 The default hotkey to display the OSD is Shift Shift You can replace this hotkey with any of the following For the Manager PCI card For the UPM e Ctrl Ctrl e Ctrl Ctrl e Ctrl F11 e Ctrl Fil e Ctrl F12 e Print Screen With a choice of 4 different hotkeys you can operate up to 4 OSDs from 1 KVM position Each OSD needs a different display hotkey This is useful for cascading systems of for example the Supervisor MU Supervisor Pro and Phantom To change the hotkey 1 Inthe Setup window F3 press F9 The hotkey changes from Shift Shift to Ctrl Ctrl Continue pressing until you reach the required hotkey 2 Press Esc The new hotkey is set From now on use the new hotkey to display the OSD Exiting the OSD When the OSD is displa
26. r 13 14 Computer 14 15 Computer 15 16 Computer 16 7 33 Computer 33 34 Computer 34 135 Computer 35 36 Computer 36 137 Computer 37 38 Computer 38 39 Computer 39 40 Computer 40 41 Computer 41 42 Computer 42 43 Computer 43 44 Computer 44 45 Computer 45 46 Computer 46 47 Computer 47 Select All Unselect All Start Fiw Version H W Version Cancel File Name Status Figure 6 1 The Phantom Update window The table below explains the functions of the buttons and boxes in the Phantom Update window Button or Box Function Select All Selects all remote computers Unselect All Unselects selected remote computers Start Starts firmware download Fv version Displays the firmware version number Hv Version Displays the hardware version number Cancel Cancels selected function 10 06 System time Status Displays download status File Name Name of Update file 2 From the Options menu choose Com Port The Com Port box appears See Figure 6 2 a Communication Port x r Com Port No Ca Figure 6 2 The Com Option box 3 Choose an available Com Port and click OK Note The RS232 Serial cable must be connected to the selected Serial port 6 2 Upgrading the Phantom firmware Displaying the maximum number of Remote units Select the maximum number of Remote units to display in the Phantom Update window By default 64 Remote units are displayed
27. re 3 3 He can also edit the names to give each Profile a more identifiable name MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM PASSWORD ESC SAVE EXIT F12 NUMBERING F7 PASSWORD OFF F11 DEFAULTS 5 E TAB CURSOR CONTROL DEL ERASE PASSWORD Figure 3 3 The Password window To set up a password 1 From the OSD Select Computer window press F7 The Enter Password box appears 2 Type the Administrator s password 3 Press Enter The Password window appears See Figure 3 3 The first row marked A is for the Administrator name and password and the second row marked S is for the Supervisor name and password Note Password characters are not case sensitive and a space can be a password character A space will appear as an asterix To set up a password 1 Navigate to the desired line number 2 Type 1 Identifiable name in the Name column 11 Password in the Password column between 1 and 8 characters 3 Press Esc Changing a password The Administrator can change any name or password from the Password window To change a name or password 1 Navigate to the desired line number 2 Delete the text by pressing Delete 3 Type the desired change 4 Press Esc Setting the User profiles access level Set the 6 User profiles access levels from the OSD Setup window F3 See Figure 3 4 The 6 User Profiles correspond to the 6 Users n the Password window see Figure 3 3 above 3 3 Accessin
28. rs above the keyboard letters 3 Press Esc When typing over a group of three digits the cursor automatically reverts to the first digit once you edit the third digit Changing the time span of a group of computers You can change the time spans of the SCN and DSP columns from a particular computer downwards To change the time span 1 Navigate to the time span of the first computer you wish to change 2 Type the desired change 3 Press End End The remainder of the column takes on the same change 4 Press Esc 2 5 The hotkey functions Removing a computer from the scanning sequence To remove a computer from the scanning sequence l Type 000 in the SCN column gt Press Esc Constantly displaying the Confirmation label To constantly display the computer Confirmation label l Type 999 in the DSP column gt Press Esc The KB column The KB column shows the keyboard mapping settings Set the KB mapping for each computer according to its operating system The default KB mode is PS which is the standard keyboard mapping for Windows and Linux based operating systems For a UNIX operating system using a standard PS 2 keyboard set the KB mapping as follows e U1 for HP UNIX and SGI e U2 for Alpha UNIX and Open VMS To change the KB column from PS to U1 or U2 1 Navigate to the KB field by using the Tab or Arrow keys 2 Press the Spacebar The display interchanges between PS U1 and U2 Find
29. ter RS232 for 1 or 2 User systems e For computers with USB interfaces Specter USB for 1 or 2 User systems v All Management and Remote models are fully compatible with each other Compatibility The Phantom system is compatible with e BM compatible Silicon Graphics SUN and Alpha computers e VGA SVGA or XGA video standards e All major computer and server manufacturers e IntelliMouse Logitech WheelMouse and PS 2 mice e Microsoft DOS Windows 3 1 95 98 2000 NT4 ME and XP Novel Linux SGI BeOS HP UX Alpha UNIX Open VMS e PS 2 SUN RS232 USB interfaces 1 1 The Phantom configuration Features The Phantom system gives you e Control and monitor mixed multi platform server environments of up to 63 remote computers from 1 or 2 Manager position e Advanced On Screen Display management including multi layer security and BIOS level access e The option to connect a keyboard video and mouse to any Remote PCI card computer referred to as a Local Workstation e A total distance of up to 110m 360ft between the Manager computer and the last connected Remote computer e Pure hardware solution No drivers No IRQs No interrupts The Phantom configuration Figure 1 1 illustrates the Phantom configuration for the Manager and Remote PCI cards Manager Remote Remote Remote Computer Computer 1 Computer 2 Computer 3
30. test firmware for your system refer to http www minicom com phandl htm System requirements for the Phantom Update software e Pentium 100 or higher with 8 MB RAM and 4 MB free Hard Drive space e Free Serial port e Windows 95 98 2000 ME XP or Windows NT 4 0 SP service pack 3 or later Connecting the Phantom System To update the firmware the Phantom system must be connected and switched on Connecting the RS232 Serial cable To run the software connect the RS232 Serial cable to the computer containing the software and to the Phantom Manager See chapter 5 of the Installation guide Installing the software To install the Phantom Update software 1 Insert the Marketing amp Documentation CD The CD menu runs automatically 2 Choose Phantom Utilities Softpack 3 Either run the Phantom Update software straight from the CD or install it on the computer s hard drive and run it from there 6 1 Starting and Configuring Phantom Update Starting and Configuring Phantom Update 1 Start the Phantom Update software The Phantom Update window appears See Figure 6 1 4 Phantom Update File Options Help Manager Unit ie Manager gt E Eee box Remote Units Remote computers a J 2 Computer 2 3 Computer 3 4 Computer 4 5 Computer 5 6 Computer 6 7 Computer 7 8 Computer 8 9 Computer 9 110 Computer 10 11 Computer 11 12 Computer 12 113 Compute
31. the computer NOTE The Reset function does not affect the parameters of the unit settings Resetting the Manager or Remote units To reset the Manager or Remote units 1 For the Manager check the Phantom Manager option in the Manager Unit box For the Remotes check one or more Remotes in the Remote Units box 2 From the Options menu choose Advanced Reset The units reset The system should now be operational Troubleshooting tips When using Firmware Update software you may sometimes get a Communication Error message When updating a unit and a Communication Error message appears do the following 1 Check that the RS232 Serial cable s RS232 connector is connected to the Manager s Communication port 2 Check that the RS232 Serial cable s DB9F connector is connected to the DB9M Serial port on the CPU s rear panel 3 Restart the download process from page 6 2 and make sure the Firmware Upgrade mode is activated 6 6 Upgrading the Phantom firmware Electricity failure When the electricity fails while updating the Phantom firmware do the following If the electricity fails during the firmware update of the Manager a Communication Error message appears The Phantom Manager enters the Upgrade mode automatically without displaying the Firmware Upgrade label Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there If the electricity fails during the firmwar
32. the box below the computer icon 2 Click Me Lanfiguration send the new name to the Phantom system Or Click Save or Save As from the File menu to save the change n a file and not alter the OSD names The Edit menu You can edit all OSD fields Edit the following from the Edit menu e Logo e Passwords e Settings 4 5 The toolbar buttons Logo and Passwords You can edit the logo that appears at the top of the OSD window You can also edit the names and passwords for the Administrator Supervisor and 6 Users 1 Edit the Logo and Passwords by choosing them from the Edit menu See figures below Passwords E x User Hame Password DMIN TSTRATOR SUPERVISOR ADMIN x MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM cone Figure 4 4 The logo Figure 4 5 The names and passwords 2 Make the desired changes 3 Click OK Settings a 3 n Choose Settings from the Edit menu The Computers Properties box appears See Figure 4 6 Scan Time sec rDisplay Time sec Timeout sec Computers List Iv Select o 3 fo Iv Select p 3 fo M Select 3 3 3 PHANTOM MANAGER COMPUTER 02 COMPUTER 03 Mouse Type Keyboard Type COMPUTER Select Ms Select Ps COMPUTER 05 COMPUTER 06 COMPUTER Users Access COMPUTER 08 1 2 3 4 5 6 COMPUTER 09 Select lv v
33. umbers were assigned with the auto numbering process Auto numbering gives each Phantom Remote a sequential number according to its physical location in the daisy chain Remote units can be renumbered according to their physical location or by manually choosing the numbers you desire Renumbering s done using Phantom Numbering software The software 1s on the Marketing amp Documentation CD Connecting the Phantom System To renumber the Remotes the Phantom system must be connected and switched on Connecting the RS232 Serial cable To run the software connect the RS232 Serial cable to the computer containing the software and to the Phantom Manager See chapter 5 of the Installation guide RS232 Serial cable system requirements e Pentium 166 or higher computer e 16Mb RAM e Windows 98 NT4 SP6 2000 ME or XP e Free Serial port Running the Phantom Numbering software To use the Numbering software the OSD must be in the Numbering mode l Press Shift Shift to display the OSD 2 Press F10 to enter the Numbering mode The Firmware Upgrade label appears See Figure 5 1 Figure 5 1 The Firmware Upgrade label Start the Marketing amp Documentation CD and choose Phantom Utilities Softpack The Phantom Softpack window appears The Numbering Software can be installed onto the computer or operated directly from the CD To install the software choose Install Phantom Numbering Software To run the software Select Run Phantom
34. ure 2 1 The Select Computer window The OSD is divided into three sections These are e Name e Computers e Instructions and Hot key guide The Computers section The Computers section displays the computers n groups of eight Navigate between the groups with the Page Up and Page Down Arrow keys In this section you select computers discussed below Line Color codes Each computer line can be one of three colors as follows Yellow Connected and switched on computer Black Connected and switched on computer with a Local Workstation attached and presently being used locally After remaining idle for 30 seconds t changes to yellow Blue Unconnected or switched off computer 2 1 The hotkey functions Selecting a Computer To select a computer l Or Navigate to the desired computer with the Up and Down Arrow keys Type the computer number It will appear in the SELECT COMPUTER line See Figure 2 1 2 Press Enter The selected computer s screen replaces the Manager s screen A Confirmation label appears showing which computer is accessed See Figure 2 2 Control and monitor the computer from the Manager KVM position Figure 2 2 The Confirmation label To return to the OSD Press Shift Shift To return to the Manager computer screen Press Shift Esc To return to the previously accessed computer screen Press Shift Tab The hotkey functions The OSD hotkey functions are bri
35. uto numbering Default numbering or Manual numbering In Figure 5 3 the blank ID boxes indicate that no ID number has yet been assigned The yellow icons show the position and ID numbers of Remotes with dipswitches 5 2 Renumbering the Phantom Remotes Auto numbering Auto numbering fills in any blank ID number boxes with the first available free ID number To perform Auto numbering 1 Inthe toolbar click Auto Numbering All blank boxes are filled in 2 Click Apply The process activates When finished new ID numbers are assigned to the Remotes The icons change to green Default numbering Default numbering assigns ID numbers according to the physical location of each Remote To perform Default numbering l In the toolbar click Default Numbering 2 Click Apply The process activates When finished the ID numbers are assigned according to the physical position of the units Manual numbering Manual numbering involves selecting an ID number box and assigning a number from the Drop down numbers list See Figure 5 4 Only numbers that have not been assigned are available Note Numbering a Remote 00 removes it from the system To perform Manual numbering l Select an ID number box and choose a number 2 Click Apply The process activates and the ID number assigns Figure 5 4 The Drop down menu Using 00 or blank ID numbers You may want to swap ID numbers between Remotes or give a Remote the ID number of another Re
36. v lv 7 v v COMPUTER COMPUTER COMPUTER Autoskip Mode rKeyboard Mode Hotkey Password Mode Beaman E Select On 7 i Select Us E Select Shift Shift E Select pff COMPUTER COMPUTER Canos SelectAll o Cerat Figure 4 6 The Settings box Here you can edit all the data that can be edited in the OSD This includes Scan times Confirmation label display time Timeout mouse type keyboard type User access password mode Autoskip mode keyboard mode Display hotkey To edit a setting l Select the desired computer or group of computers 2 Make the desired changes 3 Check the Select box next to the changed setting 4 Click OK 4 6 Operating the Phantom system with the Control software Single computer settings To see all the settings of a single computer right click on the computer icon The settings appear as in the figure below Note There is no Select box to check Scan Time sec 7 Display Time sec al fo o 3 fo Timeout sec Mouse Type Keyboard Type Users Access COMPUTER 11 Properties l x 1 2 3 4 3 6 v my av YY ui I on Figure 4 7 The single computer Settings box Loading a saved configuration To load a saved configuration From the File menu choose Open The factory default settings To view to the factory default settings From the File menu choose New Reminder All changes don
37. word protection Enabling password protection By default password protection is disabled To enable password protection l 5 6 From the Management OSD Select Computer window press F7 The Password box appears See Figure 3 1 Figure 3 1 The Enter Password box Type the default password admin You can change this password when customizing the security system Press Enter The Password window appears See Figure 3 2 MINICOM ADVANCED SYSTEMS LTD SUPERVISOR PHANTOM PASSWORD ESC SAVE EXIT F12 NUMBERING F7T PASSWORD OFF F11 DEFAULTS 5 BE TAB CURSOR CONTROL DEL ERASE PASSWORD Figure 3 2 The Password window Press F7 The Confirmation label appears The password indication in the hotkey section of the OSD changes to PASSWORD ON Press Y to confirm Password protection is now enabled Press Esc Disabling password protection To disable the password protection l 2 Enter the OSD Select Computer window with the Administrator s password Press F7 The Password window appears Press F7 again to disable Password protection The Confirmation label appears The password indication in the hotkey section of the OSD changes to PASSWORD OFF Press Y to confirm Password protection is now disabled Press Esc Password protecting the OSD amp Auto numbering Setting up a password The Administrator sets up passwords for each User Profile in the Password window See Figu
38. yed press Esc to exit the OSD and remain switched to the current computer 2 8 Password protecting the OSD amp Auto numbering Chapter 3 Password protecting the OSD amp Auto numbering The Management OSD comes with an advanced password security system that contains 3 different security levels Each security level has different access rights to the system These levels are as follows Administrator Status A Highest The Administrator can e Set and modify all Passwords and security profiles e Fully access any computer e Use all OSD functions Supervisor Status S Middle The Supervisor can e Fully access any computer e Access the following OSD functions only Fl Moving the Confirmation label F4 Scan and F5 Tune User Status U Lowest There are 6 different Users in the Phantom system Each User has a Profile that defines the access level to different computers There are 3 different access levels These are e Y Full access to a particular computer e V Viewing access only to a particular computer No keyboard mouse functionality e N No access to a particular computer A TIMEOUT label appears if access is attempted The Administrator defines the desired access levels of each User Profile This is done in the OSD Setup window By default the User Profile settings are full access NOTE There can only be 1 Administrator password 1 Supervisor password and 6 User passwords 3 1 Enabling pass

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