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HP ProBook 4540s

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1. cccceceeseeeeeeeeeeeenseeeeeeneneeseeeesseneeseeesesseeeeseesesseanseeseseaeseeesneeanes 13 3 Easy Setup Guide for Small BUSINESS scccsisiscctcscccticnsccczevuniassaciinnnieneceuccun cnnesisvaun emesis sak sosiaa vios ia 15 Getting StAMO 6 cis sseaceeeel Maasdes vers audevebtsaasecen ENEE T tae detainees nines 16 Password Manager sercar aiin i iaai as Ain EEEE AANE EAA aaa NEATE EAA Eaa 17 Viewing and managing the saved authentications in Password Manager eee 17 File Sanitizer for HP ProtectTools eccccssnisnicniorceriiciri i Ni EAO eines 18 Device Access Manager for HP ProtectTools 0 00 0 ccecceeeeeeeeeeeeneneeeeeeeeeaaeeeeeeeeeaaeeeeeeeeeiaeeeeeeeeeaas 19 Drive Encryption for HP ProtectTools soesiiserceciieruii irtirar nainn ENEA ENARRARE NEERA 20 4 HP ProtectTools Security Manager Administrative Console ccccceseeeeeeeeeeeeeneeeeeeeeensaeeeeseeeeseeeeneees 21 Opening HP ProtectTools Administrative Console 0 cc ccccceeeeeeeeeeeeenneeeeeeeeaeeeeeeeaeeeeeeeesaeeeeeeeaas 22 Using Administrative Console cercerccsocancicsioarii iinde REEERE 22 CONTIGUFING YOUF SYSIOM vstssdenevieeesteesidedevectiandesaneseedeedistanies attialedeeetpreereitiiadeeretaiadetenet peated 23 Setting up authentication for your COMPUTED ce eeceeeee eee eeeee eter eee ettaeeeeeeeeettaaeeteeeeeeaaas 23 Logon POICY s s2veesecccnis teesteiedeei n cee Weide Sn aed aided readied 23 SESSION PONCY sestir aO 24 E
2. eccceeeeeeeeeeeeeteeeeeeeeeeenneeeees 5 File Sanitizer for HP ProtectTools select models Only ccecceeesceeeeeeeeeeeeeeeteteeeeeneeeees 5 Device Access Manager for HP ProtectTools select models only s es 6 Privacy Manager for HP ProtectTools select models Only cceeceeeeeeeeeseeeenteeteeeeeeees 6 Computrace for HP ProtectTools formerly LoJack Pro purchased separately 6 Achieving key security objectives 0 eccrine nee eet eee ere tie eee eeeteeeeeteniieeeeeeetiieeeeeenia 7 Protecting against targeted theft ec eceeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaeeeeeseeeaaeeeeseeaaeeeeseeaaeeess 7 Restricting access to sensitive data o oo ceceeteeeeeeeeeeeeeeeeeee eee eeeeeeeeeeseeeaaeeeeseeaaeeeeeeeaeeees 8 Preventing unauthorized access from internal or external locations ccecceeeeeeeeeeeee 8 Creating strong password policies cece eeeeeeeeeenneeeeeeeeeeaaeeeeeeeeaeeeeseeeneeeeesenaeeeeeeeenaaes 8 Additonal secunty elements ermesinden A REEE RANA E 9 ASSIQMING security Toles zres ea ia E E E EEE RAERD EREET NAERAA 9 Managing HP ProtectTools passwordS cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeaeeeeseeaaeeeeseeaaeees 9 Creating a secure password 000 20 ee eee isinan niknik i dAn N En kAARKA NANNA EEREN AENA NA EEANN 10 Backing up credentials and settings cceeeeeeeeeeeeeeneeeeeeeeneeeeeeeeteeeeeeeeaees 11 2 Getting started with the Setup Wizard
3. In the left panel of Administrative Console click Security and then click Settings Allow One Step logon Select the check box to enable One Step logon or clear the check box to disable it Click Apply Managing users Within the Users application you can monitor and manage this computer s HP ProtectTools users All HP ProtectTools users are listed and verified against the policies set through Security Manager and whether or not they have registered the appropriate credentials enabling them to meet those policies To manage users select from the following settings To add additional users click Add To delete a user click the user and then click Delete 24 Chapter4 HP ProtectTools Security Manager Administrative Console To set up additional credentials for the user click the user and then click Enroll To view the policies for a specific user select the user and then view the policies in the lower window Credentials Within the Credentials application you can specify settings available for any built in or attached security devices recognized by HP ProtectTools Security Manager and configure settings SpareKey You can configure whether or not to allow SpareKey authentication for Windows logon and manage the security questions that will be presented to users during their SpareKey enrollment 1 Select the security questions that will be presented to users during their SpareKey enrollment You can specify
4. Setup procedures 67 3 Choose whether to import a certificate already installed on this computer or a certificate stored as a PFX Personal Information Exchange PKCS 12 file and then click Next e To import a certificate installed on this computer select the desired certificate and then click Next e To select a PFX certificate click Browse navigate to the location of the PFX file and then click Next Type the PFX file password and then click Next 4 When the import process is complete click Next 5 You are given the option to back up the imported certificate It is recommended that you back up your certificate to a location other than your computer s hard drive CAUTION Be sure that you save the file to a location other than your hard drive and put it in a safe place This file should be for your use only and is required in case you need to restore your Privacy Manager Certificate and associated keys Viewing Privacy Manager Certificate details 1 Open Privacy Manager and then click Certificates 2 Click a Privacy Manager Certificate 3 Click Certificate details 4 When you have finished viewing the details click OK Renewing a Privacy Manager Certificate When your Privacy Manager Certificate nears expiration you will be notified that you need to renew it 1 Open Privacy Manager and then click Certificates 2 Click Renew certificate 3 Follow the on screen instructions to obtain a new Privac
5. eeeeceeeeeeeeee ects eeceeeeeeeeeteeeeeeeeaeeeeeeeeteeeeeeeaas 106 Changing the Basic User Key password 0 cceeceeeeeeeeee eee nee eter ee teeeeeeeeeetaaeeeeeeeeeeea 106 Advanced TASKS conii a a T S eeeas 106 Backing up and restoring eesseeeessseeserrrrreerrsrrnedererrneeaiiannadattinanaannannnndaaananaaaaaaannaaaa naana ae 106 Grealinga BACKUP Tile rersesins isrener AT E 106 Restoring certification data from the backup file eeeeeeneeeeeeeere 107 Changing the owner password 0 eee e eee e tee ee eee ttrt tnnttttt tunnak turunane Ennn nanat n tunna ane ennnen 107 Resetting a user password orasecioiee eiii enaa NEERA EREA ANEETA 107 Migrating keys with the Migration Wizard essesssseeessssesrriresseerrrssstttirrrsssretnrnnsssrernnnnnnt 107 12 Localized password exceptio riis aaa aa NARD Sa ARREA E ENA 109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level 109 viii Password changes using keyboard layout that is also supported eceeeeeeeeeeeceeeeeeeeeeeeeeteeeeeees 110 special key NAMING s ccccscadsectezissavaicte E A 111 What to do when a password is rejected cece eee eeeeeeee eee eeeeeeeeeeeeeeeeeaeeeeeeceeeeeeseseaaeeeeeeeeaaeees 113 13 Related documentation i izssiccs iii tascecs ieticacccdedetateccadai staavecadedcsadatacddtbadiaciedeintaavedadetianeeedsdeiiaaiietiaaeaitediseacueee 115 GIGSSONY ENON ANAA E A 117 Cie EEE E E E E E E E E E E
6. Allowing access for a user or a group To grant permission for a user or a group to access a device or a class of devices 1 eo oP p p In the left pane of HP ProtectTools Administrative Console click Device Access Manager and then click Device Class Configuration In the device list click one of the following e Device class e All devices e Individual device Click Add The Select Users or Groups dialog box opens Click Advanced and then click Find Now to search for users or groups to add Click a user or a group to be added to the list of available users and groups and then click OK Click OK again Click Allow to grant this user access Click Apply Setup Procedures 93 Allowing access to a class of devices for one user of a group To allow a user to access a class of devices while denying access to all other members of that user s group 1 3 4 5 6 In the left pane of HP ProtectTools Administrative Console click Device Access Manager and then click Device Class Configuration In the device list click the device class that you want to configure e Device class e All devices e Individual device Under User Groups select the group to be denied access and then click Deny Navigate to the folder below that of the required class and then add the specific user Click Allow to grant this user access Click Apply Allowing access to a specific device for one user of a group Administrators
7. Press f10 to accept the changes to the Embedded Security configuration SS SS To save your preferences and exit Computer Setup use the arrow keys to select File select Save Changes and Exit and then follow the on screen instructions Initializing the embedded security chip In the initialization process for Embedded Security you will perform the following tasks e Set an owner password for the embedded security chip that protects access to all owner functions on the embedded security chip e Setup the emergency recovery archive which is a protected storage area that allows reencryption of the Basic User Keys for all users To initialize the embedded security chip 1 Right click the HP ProtectTools Security Manager icon in the notification area at the far right of the taskbar select Embedded Security and then select Manage Embedded Security Initialization The HP ProtectTools Embedded Security Initialization Wizard opens 2 Follow the on screen instructions Setting up the basic user account Setting up a basic user account in Embedded Security accomplishes the following tasks e Produces a Basic User Key that protects encrypted information and sets a Basic User Key password to protect the Basic User Key e Sets up a personal secure drive PSD for storing encrypted files and folders CAUTION Safeguard the Basic User Key password Encrypted information cannot be accessed or recovered without this password 104
8. cece eeeeeeeeeeeeeeeneeeeeeeeeeennaeeeees 88 Viewing the log fles 2 nacike diac iia di edie nediiendniiee 88 9 Device Access Manager for HP ProtectTools select Models only c cccesesseeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeneees 89 Opening Device Access Manage ccccceceeecteeeeeeeeetneeee eee eieeeeeeeeeieaeeeeeeeeeeeeeeesiaeeeeeetenaeeeesnntees 89 Setup PFOCEAUIES lt cacsnascacunanaseAtancanneddceadandueluadain padeaddanaandeitannse lcundaandadteracsayaddiedannsaandananadvuaaaadddedaa tad 90 CONTIQUIING DEVICE atessar ee ae aE ER AE E EEE 90 Simple CONMOUPAUON senros A ENA E Sues 90 Starting the background service sssssssseesrrresesesernnasanesannnaaaaeeenana 91 Device Class Configuration e eeccenicinnicrianeeria a 91 Denying access to a user Or group eeeeceeeceeeeeeeneeeeeeeeeetteeeeeeeeeaas 93 Allowing access for a user or a group ssssssssssrrsseesrrrsseerissserrennnsrne 93 Allowing access to a class of devices for one user of a group 94 Allowing access to a specific device for one user of a group 94 Removing settings for a user OF A group 2 2 eee eeeeeeeeeeeeeeeeeeeeenttttaaees 95 Resetting the configuration 0 cece eee eetteee eee etttieeeeeeettaeeeeerenee 95 JITA CONMGUPATON isenana EEA eda NAA 95 Creating a JITA for a user OF group ssssssssersssseeerrrssssererrrrsssrreeeee 96 Creating an extendable JITA for a user or group eeeeeeees 96 Disabling a JIT
9. Access Manager gt Simple Configuration 2 Select the hardware devices that you want to restrict and then click the Apply button to finish the process 3 The next step is to select who will continue to have access while everyone else is blocked 4 Select Advanced Settings click the sign then click Advanced gt Find Now 5 Select Users or Groups then click OK gt OK gt Apply Device Access Manager for HP ProtectTools 19 Drive Encryption for HP ProtectTools Drive Encryption for HP ProtectTools is used to protect your data by encrypting the entire hard drive The data on your hard drive will stay protected if your PC is ever stolen and or if the hard drive is removed from the original computer and placed in a different computer An additional security benefit is that Drive Encryption requires you to properly authenticate using your user name and password before the computer will start This process is called pre boot authentication To make it easy for you multiple software modules synchronize passwords automatically including Windows user accounts domains Drive Encryption for HP ProtectTools Password Manager and HP ProtectTools Security Manager Use the following simple steps to activate Drive Encryption for HP ProtectTools 1 Pe oP oe Click Start gt All Programs gt Security and Protection gt HP ProtectTools Administrative Console gt Setup Wizard Select Next in the Welcome screen Enter your Windo
10. Ey NOTE Adding a user to the Device Administrators group does not automatically allow the user to access devices In the Device Class Configuration view if the Users group is denied access to a device the Device Administrators group must be granted access in order for members of the group to have access to the device However the Simple Configuration view can be used to deny access to device classes for all users who are not members of the Device Administrators group To add users to the Device Administrators group 1 Inthe Advanced Settings view click 2 Enter the user name of the trusted user 98 Chapter9 Device Access Manager for HP ProtectTools select models only 3 4 Click OK Click Apply Alternative methods for managing membership of this group include For Windows 7 Professional or Windows Vista users can be added to this group using the standard Local Users and Groups Microsoft Management Console MMC snap in For home versions of Windows 7 Windows Vista or Windows XP from an account with administrator privileges type the following in a command prompt window net localgroup Device Administrators username add In this command username is the user name for the user you wish to add to this group eSATA Device Support In order for Device Access Manager to control eSATA devices the following must be configured 1 2 The drive must be connected when the system starts up Using t
11. Most CSP and PKCS11 standard smart cards are supported in Windows Initializing the smart card HP ProtectTools Security Manager can support a number of different smart cards The number and type of characters used as PIN numbers may vary The manufacturer of the smart card should provide tools to install a security certificate and management PIN that HP ProtectTools will use in its security algorithm Ey NOTE Smart card middleware must be installed 1 Obtain and install middleware for the smart card being used such as ActivClient 6 x for an Actividentity smart card 2 Insert the smart card into the reader 26 Chapter 4 HP ProtectTools Security Manager Administrative Console 3 4 Initialize format the smart card a Launch the smart card initialization tool or it may be displayed when you insert the smart card into the reader for example Start gt Programs gt Actividentity gt ActivClient gt PIN initialization tool b Follow the on screen instructions to set up a PIN c Note the unlock code for future reference Create a key pair and certificate a Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console b Click Credentials click Smart Card and then click the Administration tab c Be sure that Initialize the smart card is selected d Enter your PIN click Apply and then follow the on screen instructions After the smart card has bee
12. NOTE To respond to your invitation to become a Trusted Contact Trusted Contact recipients must have Privacy Manager installed on their computers or have the alternate client installed For information on installing the alternate client access the DigitalPersona website at http digitalpersona com privacymanager download Adding a Trusted Contact 1 Open Privacy Manager click Trusted Contacts Manager and then click Invite Contacts In Microsoft Outlook click the down arrow next to Send Securely on the toolbar and then click Invite Contacts 2 Ifthe Select Certificate dialog box opens click the Privacy Manager Certificate you want to use and then click OK 70 Chapter 7 Privacy Manager for HP ProtectTools select models only f 8 9 When the Trusted Contact Invitation dialog box opens read the text and then click OK An email is automatically generated Enter the email addresses of the recipients you want to add as Trusted Contacts Edit the text and sign your name optional Click Send Ey NOTE If you have not obtained a Privacy Manager Certificate a message informs you that you must have a Privacy Manager Certificate in order to send a Trusted Contact request Click OK to launch the Certificate Request Wizard See Installing a Privacy Manager Certificate on page 66 for more information Authenticate using your chosen security login method Z NOTE When the email is received by the Trusted Contac
13. Restoring a Privacy Manager Certificate 0 0 eee eeeeeeeeeenneeeeeeeeteeeeeeeeaees 69 Revoking your Privacy Manager Certificate ccccccceeeseeeeeeeeettieeeeeeeeeenaees 69 Managing Trusted Contacts ssericoisrerniiiriit aria EEE Wikia adieu 70 Adding Trusted Contacts pasisiran nania ENERE EEEO A ANANE EENEN 70 Adding a Trusted Contact oercscssisceiniee ina 70 Adding Trusted Contacts using Microsoft Outlook contacts 71 Viewing Trusted Contact details ssisiisisoreisseniidinieniiini naniii inniinn 72 Deleting a Trusted Contact cecenii ae 72 Checking revocation status for a Trusted Contact ccceeeeeeeeeeeeeeeeeeeeeees 72 Genaral taSKS saciid iiri seecdegetetitteds Hale O A A ETE AE 73 Using Privacy Manager in Microsoft Outlook 00000 eee ceceeee cent eee eeeeeaeeeeeeeaaeeeeeeetaeeeeeeeeaas 73 Configuring Privacy Manager for Microsoft Outlook 0 ecceeeceeeeeetteeeeeeenees 73 Signing and sending an email message eee cette eect eee eeeetteeteeeeeeeeeenaaaes 73 Sealing and sending an email MESSAGE eeeeceetteetteeeeee eee eettteeeeeeeeeeeeeiaa 74 Viewing a sealed email MESSAGE cceeeceeeeeeeeeeeeeeeeeeeteeeeeeeeeteeaaeeeeteeeaaeees 74 Using Privacy Manager in a Microsoft Office document eee e ee eeeteeeeeeeeettaeeeeeeeeaaas 74 Configuring Privacy Manager for Microsoft Office 00 eee cecceeeceeeeeeeeetteeeeeeeenaas 75 vi Signing a Microsoft Office document
14. e Prompt to add logons for logon screens Click this option to have Password Manager prompt you to add a logon when a logon screen is displayed that does not already have a logon set up e Exclude this screen Select the check box so that Password Manager does not prompt you again to add a logon for this logon screen To add a logon for a screen that has been previously excluded o While the previously excluded website logon or the program page is displayed open the Security Manager dashboard and then click Password Manager Click Add Logon The Add Logon dialog box opens with the website logon screen or program listed in the Current screen field Click Continue The Add Logon to Password Manager screen is displayed Follow the on screen instructions For more information see Adding logons on page 37 The Password Manager icon is displayed whenever this website logon or program screen is opened Do not prompt to add logons for logon screens Select the radio button 2 To access additional Password Manager settings click Password Manager and then click Settings on the Security Manager dashboard My Logons 41 Settings You can specify settings for personalizing Password Manager 1 Prompt to add logons for logon screens The Password Manager icon with a plus sign is displayed whenever a website or program logon screen is detected indicating that you can add a logon for this screen to the Logons menu To disable t
15. restoring 69 revoking 69 setting a default 68 setting up 67 viewing details 68 DigitalPass 42 documentation related 115 Drive Encryption for HP ProtectTools 53 59 activating 54 backup and recovery 61 deactivating 54 decrypting individual drives 59 easy setup 20 encrypting individual drives 59 logging in after Drive Encryption is activated 54 managing Drive Encryption 59 E Easy Setup Guide for Small Business 15 email message sealing for Trusted Contacts 74 signing 73 viewing sealed message 74 emailing encrypted Microsoft Office document 77 Embedded Security for HP ProtectTools 103 backup file creating 106 basic user account 104 Basic User Key 104 Basic User Key password changing 106 certification data restoring 107 enabling TPM chip 103 encrypted email 106 encrypting files and folders 105 initializing chip 104 migrating keys 107 124 Index owner password changing 107 personal secure drive 105 resetting user password 107 setup procedures 103 emergency recovery 104 emergency recovery password setting 104 enabling TPM chip 103 encrypted documents emailing 77 encrypting drives 53 files and folders 105 hard drive 58 hard drive partitions 61 encryption hardware 55 56 58 removing 77 software 55 56 58 61 encryption key backing up 61 recovering 63 encryption status displaying 58 enrolling fingerprints 44 scenes 44 eSATA 99 Excel adding signature line 75 excluding assets from automatic deleti
16. the common files or any custom files to be permanently removed automatically HP ProtectTools security product description and common use examples 5 Device Access Manager for HP ProtectTools select models only Device Access Manager for HP ProtectTools allows an administrator to restrict and manage access to hardware Device Access Manager for HP ProtectTools can be used to block unauthorized access to USB flash drives where data could be copied It can also restrict access to CD DVD drives control of USB devices network connections and so on An example would be a situation where outside vendors need access to company computers but should not be able to copy the data to a USB drive Example 1 A manager of a medical supply company often works with personal medical records along with his company information The employees need access to this data however it is extremely important that the data is not removed from the computer by a USB drive or any other external storage media The network is secure but the computers have CD burners and USB ports that could allow the data to be copied or stolen The Manager uses Device Access Manager to disable the USB ports and CD burners so they cannot be used Even though the USB ports are blocked mouse and keyboards will continue to function Example 2 An insurance company does not want its employees to install or load personal software or data from home Some employees need access to the USB port on al
17. A check mark is displayed next to Add Signature Line Before Signing when this option is selected By default this option is enabled Click the down arrow next to Sign and Encrypt and then click Sign Document Authenticate using your chosen security login method Adding suggested signers to a Microsoft Word or Microsoft Excel document You can add more than one signature line to your document by appointing suggested signers A suggested signer is a user who is designated by the owner of a Microsoft Word or Microsoft Excel document to add a signature line to the document Suggested signers can be you or another person who you want to sign your document For example if you prepare a document that needs to be signed by all members of your department you can include signature lines for those users at the bottom of the final page of the document with instructions to sign by a specific date General tasks 75 To add a suggested signer to a Microsoft Word or Microsoft Excel document 1 2 4 5 In Microsoft Word or Microsoft Excel create and save a document Click the Insert menu In the Text group on the toolbar click the arrow next to Signature Line and then click Privacy Manager Signature Provider The Signature Setup dialog box opens In the box under Suggested signer enter the name of the suggested signer In the box under Instructions to the signer enter a message for this suggested signer Ey NOTE This message w
18. All Programs click Security and Protection and then click HP ProtectTools Administrative Console 2 Inthe left pane click Embedded Security and then click Advanced 3 In the right pane under Owner Password click Change 4 Type the old owner password and then set and confirm the new owner password 5 Click OK Resetting a user password An administrator can help a user to reset a forgotten password For more information see the software Help Migrating keys with the Migration Wizard Migration is an advanced administrator task that allows the management restoration and transfer of keys and certificates For details on migration see the Embedded Security software Help Advanced tasks 107 108 Chapter 11 Embedded Security for HP ProtectTools select models only 12 Localized password exceptions At the Preboot Security level and the HP Drive Encryption level password localization support is limited as described in the following sections Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level In Windows the user can choose an IME input method editor to enter complex characters and symbols such as Japanese or Chinese characters by using a standard western keyboard IMEs are not supported at the Preboot Security or HP Drive Encryption level A Windows password cannot be entered with an IME at the Preboot Security or HP Drive Encryption login screen and doing so may result
19. Communications The Communications section of the left panel of Administrative Console allows you to configure settings for the Privacy Manager application e Settings e Allow the use of third party certificates By default only special Comodo issued certificates can be used Select this setting to allow use of any certificate with signature encryption and email protection capabilities and an exportable Private Key and then click Apply For more information see the Privacy Manager software Help by clicking the blue icon at the top right of the Privacy Manager page Central Management The Central Management page allows users to learn how to centrally manage HP ProtectTools with DigitalPersona Pro as well as scheduling product updates and online messages Ey NOTE If there is no Central Management link in the lower left portion of the dashboard it has been disabled by the administrator of this computer Business Solutions tab 1 Click Administration click Central Management and then click Business Solutions Information about central management of HP ProtectTools with DigitalPersona Pro is displayed If your computer is connected to the Internet you can watch a demo video or you can navigate to DigitalPersona s manageability website http www protecttools com e Updates and Messages 1 2 Click Administration click Central Management and then click Updates and Messages To request information about
20. E EE EET P A A A I OI EA OA N T A 24 Managing USES scini ai E AEE E 24 Crodontials srugiaiairicnia iigiin roni TA A N EEE 25 OAS ICY ara E cada uutin cee gave eaetiecenaneniaes 25 Fingerprints acranca eaten thier needed 25 FOGG iyanda aA Oa 26 SMITTA ea a E 26 Initializing the smart card eseasseeeeeeerereeerrnnsneeeerrnaerinnnnasrearnneeennea 26 Registering the smart card eeessissnenseressrrrnssaseersnnnnnanaaiinennnnannnee 27 Configuring the smart Card c cece cette eee eeeeccneeeeeeeeetnaaeeeeeeeeeee 28 Contactless Cards 5 vc sastei eed iced ied bee en anced hee ddat neato 28 PrOXxiMily Card waceiecseistteaticneeshinchadehertevevtedsadehes A 28 gt UT Cole onean nerorc rr nary eet nrrrncer ene a nr rececererrn tre ererrr re 28 PIN etitee tein ein An ie An Genet Hise Gn deed 29 ADPIICATIONS saiisine ea E DAAA A EA ea a AEAEE 29 Goera La E T S 29 Applications tab screenees eaaa ee EA EEA E aa at 29 Antimalware Cental sriiuinerioiionii ioi EE TE 30 E e E S E T A T E I A E T T I E E E 30 COMMPULSR dooier isinin iE EATE EAE E a aa ade read 30 COMMUNICATIONS aisia a AEE A EAA A AEEA denedededeead 31 Cental Management ecceri T E E penetvertedeesvh coatdaveanes 31 5 HP ProtectTools Security Manager cccssessssseessesseesseessseesenesesseesseeseeeesseessseessaeessoessaeeesnesneesessnensauenaees 33 Opening Security Manager eee eee ee et ee erent te erent e eer t etree eee ee naae eee eenaaeeeee
21. Key nasosidan aA ERAAN EENS 43 Enrolling your fingerprints eccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeaeeeeseeaeeeeeseeaaeeees 44 Enrolling scenes for face logon aaesssnseesrrrreseseririrsererrnessnninannennnnaaaaananennnnnnan 44 Authentication sissa aA 45 Dak MORE race cdececcydaceseccecsdheceedseevanaeecdeee aaa aar i AARETE 46 LE mM NG ie ivsshccedtieeeaterdstaibanceees EA EAE 46 Deleting a Stone ororena ainan EET 46 Advanced User Settings 20 0 0 cc cceccescceeeceeeeeeeeeeeenneeeeeeeeeneeeeeeneeeaas 46 Setting UP a smart Car ecirecieciriin ian n AEE 46 Initializing the smart card esnearen riinan 47 Registering the smart card sssseeeesseeerrssserrrsssttrrrstreerrrnstrernssnnne 47 Changing the smart card PIN ssesssssessserrrssseeeerrrrssssererrrrssssreerrnen 47 Contactless Card oo ssrriiirirriirinrirai ininda i AENA NENANA AENEA EAN EAEE EENEN 47 Proximity Carde 47 Bluetoot ties heise aledewstt aati anette cient aide eee 48 PIN aiins a a e aaa EA a aAa 48 Antimalware Cantales asrni n Seetesdees peeved eae eyfbaccadshestiea tddead eaeteele 48 Admis talo ccie ET T RT isan ed 48 Central Management cc cece etter teeter erties ee tieeeeeetieeeeeeenieeeeenenea 49 AVING sceni NE se aelitte fel deete hie TEA 49 Setting your preferences oenceserricn i ariii iEn RE AE 49 Backing up and restoring your data 0 ee eeceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeaeeeeeeenaaees 50 6 Drive Encryption for HP ProtectToo
22. The administrator must click the gadget icon to run the Security Manager Setup Wizard to configure authentication credentials for the computer The Setup Wizard is an independent application Enroll now A user must click the gadget icon to run the Security Manager Getting Started Wizard to enroll authentication credentials The Getting Started Wizard is displayed in the Security Manager dashboard Check now Click the gadget icon to display further details on the Security Applications Status page Ey NOTE The HP ProtectTools desktop gadget icon is not available in Windows XP Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console In the left pane click Setup Wizard 2 Read the Welcome screen and then click Next 13 10 11 12 13 14 Chapter 2 Verify your identity by typing your Windows password and then click Next If you have not yet created a Windows password you are prompted to create one A Windows password is required in order to protect your Windows account from access by unauthorized persons and in order to use HP ProtectTools Security Manager features On the SpareKey page select three security questions enter an answer for each question and then click Next You can select different questions or change your answers on the SpareKey page under Credential Manager in the Security Manager dashboard On the Choose your credentials pa
23. activated Computrace for HP ProtectTools is configured from the Absolute Software Customer Center From the Customer Center the administrator can configure Computrace for HP ProtectTools to monitor or manage the computer If the system is misplaced or stolen the Customer Center can assist local authorities in locating and recovering the computer If configured Computrace can continue to function even if the hard drive is erased or replaced To activate Computrace for HP ProtectTools 1 Connect to the Internet 2 Click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager 3 In the left pane of Security Manager click Theft Recovery 4 To launch the Computrace Activation Wizard click Get Started 5 Enter your contact information and your credit card payment information or enter a prepurchased Product Key The Activation Wizard securely processes the transaction and sets up your user account on the Absolute Software Customer Center website Once complete you receive a confirmation email containing your Customer Center account information If you have previously run the Computrace Activation Wizard and your Customer Center user account already exists you can purchase additional licenses by contacting your HP account representative To log in to the Customer Center 1 Go to https cc absolute com 2 Inthe Login ID and Password fields enter the credentials you received in t
24. administrators use HP ProtectTools Device Access Manager to control access to the devices on a system and to protect against unauthorized access Device profiles are created for each user to define the devices that they are allowed or denied permission to access Just in time authentication JITA allows predefined users to authenticate themselves in order to access devices which are otherwise denied Administrators and trusted users can be excluded from the restrictions on device access imposed by Device Access Manager by adding them to the Device Administrators group This group s membership is managed using Advanced Settings Device access can be granted or denied on the basis of group membership or for individual users For device classes such as CD ROM drives and DVD drives read access and write access can be allowed or denied separately Opening Device Access Manager 1 2 3 Log in as an administrator Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console In the left pane click Device Access Manager Users can view the HP ProtectTools Device Access Manager policy using HP ProtectTools Security Manager This console provides a read only view Opening Device Access Manager 89 Setup Procedures Configuring device access HP ProtectTools Device Access Manager offers four views e Simple Configuration Allow or deny access to classes of devices bas
25. applied For more information see Activating Drive Encryption for standard hard drives on page 54 6 Under Drives to be encrypted select the check box for the hard drive that you want to encrypt and then click Next Ey NOTE If only one drive is shown the drive check box is automatically selected and grayed out If more than one drive is shown disk 0 will also be automatically selected and grayed out but the option to select further hard drives for hardware encryption is made available The Next button is not available until at least one drive has been selected 7 To back up the encryption key insert the storage device into the appropriate slot Ey NOTE To save the encryption key you must use a USB storage device with the FAT32 or FAT16 format A USB memory stick Secure Digital SD Memory Card or MultiMedia Card MMC may be used for backup 8 Under Back up Drive Encryption keys select the check box for the storage device where the encryption key will be saved 9 Click Apply YNOTE You are prompted to restart the computer Drive Encryption pre boot will be displayed requiring authentication before Windows will start Drive Encryption has been activated Encryption of the drive might take several minutes See the HP ProtectTools Security Manager software Help for more information Deactivating Drive Encryption Administrators can use the HP ProtectTools Security Manager Setup Wizard to deactivate Drive En
26. authentication that the user can extend before it expires 1 Inthe left pane of HP ProtectTools Administrative Console click Device Access Manager and then click JITA Configuration From the device s drop down menu select either removable media or DVD CD ROM drives Click to add a user or group to the JITA configuration Set the JITA period to the required time 2 3 4 Select the Enabled check box 5 6 Select the Extendable check box 7 Click Apply The user must log out and then log in again for the new JITA setting to be applied 96 Chapter9 Device Access Manager for HP ProtectTools select models only Disabling a JITA for a user or group Administrators can disable user or group access to devices using just in time authentication 1 2 3 4 5 In the left pane of HP ProtectTools Administrative Console click Device Access Manager and then click JITA Configuration From the device s drop down menu select either removable media or DVD CD ROM drives Select the user or group whose JITA you wish to disable Clear the Enabled check box Click Apply When the user logs in and attempts to access the device access is denied Setup Procedures 97 Advanced Settings Advanced Settings provides the following functions e Management of the Device Administrators group e Management of drive letters to which Device Access Manager never denies access The Device Administrators group is used to exclu
27. can allow access to a specific device while denying access to all other members of that user s group for all devices in the class 1 a m p 10 In the left pane of HP ProtectTools Administrative Console click Device Access Manager and then click Device Class Configuration In the device list click the device class that you want to configure and then navigate to the folder below that Under User Groups click Allow next to the group to be granted access Click Deny next to the group to be denied access Navigate to the specific device to which access is to be allowed for the user in the device list Click Add The Select Users or Groups dialog box opens Click Advanced and then click Find Now to search for users or groups to add Click a user to be allowed access and then click OK Click Allow to grant this user access Click Apply 94 Chapter9 Device Access Manager for HP ProtectTools select models only Removing settings for a user or a group To remove permission for a user or a group to access a device or a class of devices follow these steps 1 In the left pane of HP ProtectTools Administrative Console click Device Access Manager and then click Device Class Configuration 2 In the device list click the device class that you want to configure e Device class e All devices e Individual device 3 Under User Groups click the user or group you want to remove and then click Remove 4 Click Apply Reset
28. eee eeeeeeeeeeeeeeteteeeeeeeteeetttaaeeeeeeeeteeenaaaes 75 Adding a signature line when signing a Microsoft Word or Microsoft Excel COCUIMOMNE E EE A E 75 Adding suggested signers to a Microsoft Word or Microsoft Excel dOCUME N eiai ieia EE E een cbnddles 75 Adding a suggested signer s signature line csseeeeeeeeeeeeee 76 Encrypting a Microsoft Office document 000 eect eter eee eettteeeeeeeeeeeeentaaees 76 Removing encryption from a Microsoft Office document eeeeeeeeeeeeeee 77 Sending an encrypted Microsoft Office document ecceeeeeeeeetteeeeeeees 77 Viewing a signed Microsoft Office document eee eeeeeeeeeeeeeteeeeeeteeeeentaeeeeees 77 Viewing an encrypted Microsoft Office document eeeeettteeetteeeetteeeeees 78 Advanced Tasko xs sceeetedegeceuetedic ade petdendaan Ei AEE A EAEE E NEEE RAEN EN E 78 Migrating Privacy Manager Certificates and Trusted Contacts to a different computer 78 Backing up Privacy Manager Certificates and Trusted Contacts 065 78 Restoring Privacy Manager Certificates and Trusted Contacts 005 78 Central administration of Privacy Manager ccccecceeeeeeeeeeeeeeeeeceeeeeeeesaeeeeeeeteteeeeeeeaaes 79 8 File Sanitizer for HP ProtectTools select Models only s seecccceeeeseeeeeeeeeeeeeeeeeeeeeeneueeseeeeeseeeneeeeneeeeeenes 81 SOTO CANN cs fee eaten ak cee teccsa tate cas cote a ch genedtadca abeed
29. fingerprint face smart card proximity card contactless card PIN or your Windows password Password Manager offers the following options Manage tab 36 Chapter 5 Add edit or delete logons Use Quick Links to launch your default browser and log on to any website or program after it has been set up Drag and drop to organize your Quick Links into categories See at a glance whether any of your passwords are a security risk HP ProtectTools Security Manager Password Strength tab Check the strength of individual passwords used for websites and applications as well as the overall password strength Password strength is illustrated by red yellow or green status indicators The Password Manager icon is displayed in the upper left corner of a Web page or application logon screen When a logon has not yet been created for that website or application a plus sign is displayed on the icon A Click the Password Manager icon to display a context menu where you can choose from the following options e Add somedomain com to Password Manager e Open Password Manager e Icon settings e Help For Web pages or programs where a logon has not yet been created The following options are displayed on the context menu Add somedomain com to the Password Manager Allows you to add a logon for the current logon screen Open Password Manager Launches Password Manager Icon settings Allows you to specify conditions
30. in Outlook 2003 Authenticate using your chosen security login method On the Certificate Installed page click Next On the Certificate Backup page enter a location and name for the backup file or click Browse to search for a location Z CAUTION Be sure that you save the file to a location other than your hard drive and put it in a safe place This file should be for your use only and is required in case you need to restore your Privacy Manager Certificate and associated keys Enter and confirm a password and then click Next Authenticate using your chosen security login method If you choose to begin the Trusted Contact invitation process follow the on screen instructions beginning with step 2 of the topic Adding Trusted Contacts using Microsoft Outlook contacts on page 71 If you click Cancel see Managing Trusted Contacts on page 70 for information on adding a Trusted Contact at a later time Importing a third party certificate You may be able to import a third party certificate into Privacy Manager through the Certificate Import Wizard To use this feature the Allow use of third party certificates setting in HP ProtectTools Administrative Console must have been enabled on the Settings page under Privacy Manager 1 2 Open Privacy Manager and then click Certificates Select the Certificate Manager tab and then click Import certificates This button is not displayed if importing certificates is not allowed
31. in a lockout situation In some cases Microsoft Windows does not display the IME when the user enters the password For example for some Japanese installations of Windows XP the default IME is called Microsoft IME Standard 2002 for Japanese which actually translates to keyboard layout E0010411 However this is an IME not a keyboard layout The keyboard layout coding scheme is reserved by Microsoft for IMEs which extends the concept of a keyboard layout Since this is not a keyboard layout that can be represented in the typing environment for the BIOS Preboot Security password prompt or the HP Drive Encryption password prompt any password typed with this IME is rejected by HP ProtectTools Microsoft IME Standard 2002 for Japanese is also different from the Common Name in Microsoft Windows Vista Windows maps some IMEs to a keyboard layout In such cases the IME is supported by HP ProtectTools because the underlying keyboard layout definition the hexadecimal code is used The solution is to switch to one of the following supported keyboard layouts that translates to keyboard layout 00000411 e Microsoft IME for Japanese e The Japanese keyboard layout e Office 2007 IME for Japanese lf Microsoft or a third party uses the term IME or input method editor the input method may not actually be an IME This can cause confusion but the software reads the hexadecimal code representation Thus if an IME maps to a supported keyboard
32. is slower to respond but the setting requires less power Full power tThe fingerprint reader is always ready to be used but this setting uses the most power Configuring your system 25 Face If a webcam is installed or connected to the computer and if the Face Recognition program is installed you can set the security level for Face Recognition to balance the ease of use and the difficulty of breaching the security of the computer 1 Click Credentials and then click Face 2 For more convenience click the slider to move it to the left or for more accuracy click the slider to move it to the right e Convenience To make it easier for enrolled users to gain access in marginal situations click the slider bar to move it to the Convenience position e Balance To provide a good compromise between security and usability or if you have sensitive information or your computer is located in an area where unauthorized logon attempts can occur click the slider bar to move it to the Balance position e Accuracy To make it more difficult for a user to gain access if enrolled scenes or current lighting conditions are below normal and less likely that a false acceptance can occur click the slider bar to move it to the Accuracy position 3 Click Advanced For more information see Advanced User Settings on page 46 4 Click Apply Smart card Administrators must initialize the smart card before it can be used for authentication
33. message will be displayed Unchecked items will be shredded without a confirmation message Select the check box to display a confirmation message before shredding the item or clear the check box to shred the item without displaying a confirmation message Ey NOTE Even if the check box for an asset is cleared the asset will be shredded To remove an asset from the delete list click the asset and then click Remove 4 To protect assets from automatic deleting a Under Do not shred the following click Add and then browse or type the path to the file or folder b Click Open and then click OK To remove an asset from the exclusions list click the asset and then click Delete 5 Click Apply Setup procedures 85 General tasks You can use File Sanitizer to perform the following tasks Use a key sequence to initiate shredding This feature allows you to create a key sequence for example ctrl alt s to initiate shredding For details see Using a key sequence to initiate shredding on page 86 Use the File Sanitizer icon to initiate shredding This feature is similar to the drag and drop feature in Windows For details see Using the File Sanitizer icon on page 87 Manually shred a specific asset or all selected assets These features allows you to manually shred items without waiting for the regular shred schedule to be invoked For details see Manually shredding one asset on page 87 or Manually shredding all se
34. new Windows password What to do when a password is rejected 113 114 Chapter 12 Localized password exceptions 13 Related documentation For more information about Security Manager for HP ProtectTools e To access this guide select Start click Help and Support and then click User Guides e On the Web go to http www hp com services protecttools English only 115 116 Chapter 13 Related documentation Glossary activation The task that must be completed before any of the Drive Encryption features are accessible Drive Encryption is activated using the HP ProtectTools Setup Wizard Only an administrator can activate Drive Encryption The activation process consists of activating the software encrypting the drive creating a user account and creating the initial backup encryption key on a removable storage device Administrative Console A central location where administrators can access and manage the features and settings in HP ProtectTools administrator See Windows administrator asset A data component consisting of personal information or files historical and Web related data and so on which is located on the hard drive authentication The process of verifying whether a user is authorized to perform a task such as accessing a computer modifying settings for a particular program or viewing secured data automatic shredding Scheduled shredding that the user sets in File Sanitizer background servic
35. not have a TPM security chip or if TPM has not been activated this option is not available 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console 2 Inthe left pane click the icon to the left of Drive Encryption to display the available options 3 Click Settings 4 Select the Enhance security with TPM check box 60 Chapter6 Drive Encryption for HP ProtectTools select models only Encrypting or decrypting individual drive partitions software encryption only Administrators can use the Drive Encryption Settings page to encrypt one or more hard drive partition s on the computer or decrypt any drive partition s that have already been encrypted 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console 2 Inthe left pane click the icon to the left of Drive Encryption to display the available options 3 Click Settings 4 Under Drive Status select or clear the check box next to each hard drive you want to encrypt or decrypt and then click Apply Ey NOTE When a partition is being encrypted or decrypted a progress bar displays the percentage of partition encrypted and the time remaining to complete the process NOTE Dynamic partitions are not supported If a partition is displayed as available but it cannot be encrypted when selected the partition is dynamic A dynamic partition r
36. on their local computer without sharing their personal passwords The IT department adds the administrator doctors and all authorized personnel as Drive Encryption users Now only authorized personnel can boot the computer or domain using their personal user name and password File Sanitizer for HP ProtectTools select models only File Sanitizer for HP ProtectTools is used to permanently delete data including Internet browser activity temporary files previously deleted data or any other information File Sanitizer can be configured to run either manually or automatically on a user defined schedule Example 1 An attorney often deals with sensitive client information and wants to ensure that data in deleted files cannot be recovered The Attorney uses File Sanitizer to shred deleted files so it is virtually impossible to recover Normally when Windows deletes data it does not actually erase the data from the hard drive Instead it marks the hard drive sectors as available for future use Until the data is written over it can be easily recovered using common tools available on the Internet File Sanitizer overwrites the sectors with random data multiple times when necessary thereby making the deleted data unreadable and unrecoverable Example 2 A researcher wants to shred deleted data temporary files browser activity and so on automatically when she logs off She uses File Sanitizer to schedule shredding so she can select
37. options Click Features Select the Drive Encryption check box and then click Next Ey NOTE If the Use hardware drive encryption option is available at the bottom of the screen clear the check box Under Drives to be encrypted select the check box for the hard drive that you want to encrypt and then click Next To back up the encryption key insert the storage device into the appropriate slot Ey NOTE To save the encryption key you must use a USB storage device with the FAT32 or FAT16 format A USB memory stick Secure Digital SD Memory Card or MultiMedia Card MMC may be used for backup Under Back up Drive Encryption keys select the check box for the storage device where the encryption key will be saved Click Apply y NOTE The computer will restart Drive Encryption has been activated Encryption of the drive might take a number of hours depending on the size of the drive General tasks 55 Hardware encryption 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console In the left pane click the icon to the left of Security to display the available options Click Features Select the Drive Encryption check box and then click Next oo e p If the Use hardware drive encryption check box is available at the bottom of the screen be sure that it is selected If the check box is cleared or if it is not available software encryption is
38. read access for a device or class of devices The same user the same group or a member of the same group can be granted access or read write access only for a device below this device in the device hierarchy Example 5 If a user or group is allowed read write access for a device or class of devices 92 Chapter9 Device Access Manager for HP ProtectTools select models only The same user the same group or a member of the same group can be denied write access or read write access only for the same device or a device below this device in the device hierarchy Example 6 If a user or group is denied read write access for a device or class of devices The same user the same group or a member of the same group can be granted read access or read write access only for a device below this device in the device hierarchy Denying access to a user or group To prevent a user or group from accessing a device or a class of devices 1 3 4 In the left pane of HP ProtectTools Administrative Console click Device Access Manager and then click Device Class Configuration In the device list click the device class that you want to configure e Device class e All devices e Individual device Under User Groups click the user or group to be denied access and then click Deny Click Apply Ey NOTE When deny and allow settings are set at the same device level for a user denial of access takes precedence over allowing access
39. required to type an automatically generated code on the Bluetooth device Depending on the Bluetooth device configuration settings a comparison of pairing codes between the computer and the phone may be required 2 To enroll the phone select it and then click Enroll 3 Click OK on the confirmation dialog PIN If the administrator has enabled a PIN as an authentication credential you can set up a PIN in conjunction with other credentials for additional security A Tosetup anew PIN enter the PIN and then enter it again to confirm it Antimalware Central You can monitor the status of antivirus and antimalware programs installed on your computer from the Security Manager dashboard e Antivirus e Antispyware e Antiphishing e Firewall A green check mark icon indicates that the program is turned on A red X icon indicates that the program is turned off An administrator can turn an antimalware program on or off from the Administrative Console A To remove the status display of one or more programs clear the appropriate check box Administration Administrators can access the Administrative Console and Central Management by clicking Administration in the lower left panel of the dashboard For more information see the HP ProtectTools Administrative Console software Help 48 Chapter5 HP ProtectTools Security Manager Central Management The Central Management page displays tabs for accessing information about central ma
40. service does not stop device locking Two components enforce device locking e Device Locking Auditing service e DAMDrv sys driver Starting the service starts the device driver but stopping the service does not stop the driver To determine whether the background service is running open a command prompt window and then type sc query flcdlock To determine whether the device driver is running open a command prompt window and then type sc query damdrv Device Class Configuration Administrators can view and modify lists of users and groups that are allowed or denied permission to access Classes of devices or specific devices Setup Procedures 91 The Device Class Configuration view has the following sections e Device List Shows all the device classes and devices that are installed on the system or that may have been installed on the system previously Protection is usually applied for a device class A selected user or group will be able to access any device in the device class Protection may also be applied to specific devices e User List Shows all users and groups that are allowed or denied access to the selected device class or specific device The User List entry may be made for a specific user or for a group in which the user is a member If a user or group entry in the User List is unavailable the setting has been inherited from the device class in the Device List or from the Class folder So
41. the basic steps to activate the most common and useful options within HP ProtectTools for Small Business There are numerous tools and options available in this software that will allow you to fine tune your preferences and set your access control This Easy Setup Guide will focus on getting each module running with the least amount of setup effort and time For additional information just select the module you are interested in and click the or Help button in the upper right corner This button will automatically provide information to help you with the currently displayed window 15 Getting started 1 Open HP ProtectTools Security Manager from the Gadget icon task bar icon blue shield or click Start gt All Programs gt Security and Protection gt HP ProtectTools Security Manager 2 Enter your Windows password or create a Windows password 3 Complete the setup wizard Ey NOTE By default HP ProtectTools Security Manager is set to Strong Authentication Policy This setting is designed to prevent unauthorized access while logged into Windows and should be used when high security is needed or if users are away from their systems frequently throughout the day If you would like to change this setting click the Session Policy tab and make your selections To have HP ProtectTools Security Manager require authentication only once during the Windows login follow this procedure 1 Click Start gt All Programs gt Security
42. the check box to allow access to that device class or specific device If a check box is grayed out values affecting the access scenario have been changed from within the Device Class Configuration view To reset to the factory settings click Reset in the Device Class Configuration view 3 Click Apply Eyf NOTE If the background service is not running a dialog box opens to ask if you would like to start it Click Yes 4 Click OK 90 Chapter9 Device Access Manager for HP ProtectTools select models only Starting the background service The first time a new policy is defined and applied the HP ProtectTools Device Locking Auditing background service starts automatically and it is set to start automatically whenever the system starts Ey NOTE A device profile must be defined before the background service prompt is displayed Administrators can also start or stop this service 1 In Windows 7 click Start click Control Panel and then click System and Security or In Windows Vista click Start click Control Panel and then click System and Maintenance or In Windows XP click Start click Control Panel and then click Performance and Maintenance 2 Click Administrative Tools and then click Services 3 Select the HP ProtectTools Device Locking Auditing service 4 To start the service click Start or To stop the service if it is running click Stop Stopping the Device Locking Auditing
43. the entire drive and email Example 2 A stock broker wants to transport extremely sensitive data to another computer using a portable drive She wants to make sure that only these two computers can open the drive even if the password is compromised The stock broker uses Embedded Security TPM migration to allow a second computer to have the necessary encryption keys to decrypt the data During the transport process even with the password only the two physical computers can decrypt the data Drive Encryption for HP ProtectTools select models only Drive Encryption is used to restrict access to the data on the entire computer hard drive or a secondary drive Drive Encryption can also manage self encrypting drives Example 1 A doctor wants to make sure only he can access any data on his computer hard drive The doctor activates Drive Encryption which requires pre boot authentication before Windows login Once set up the hard drive cannot be accessed without a password before the operating system starts The doctor could further enhance drive security by choosing to encrypt the data with the self encrypting drive option Both Embedded Security for HP ProtectTools and Drive Encryption for HP ProtectTools do not allow access to the encrypted data even when the drive is removed because they are both bound to the original system board Example 2 A hospital administrator wants to ensure only doctors and authorized personnel can access any data
44. up to three custom questions or you can allow users to type their own passphrase 2 To allow SpareKey recovery for Windows logon select the check box 3 Click Apply Fingerprints If a fingerprint reader is installed or connected to the computer the Fingerprints page displays the following tabs Enrollment Choose the minimum and maximum number of fingerprints that a user is allowed to enroll You can also clear all of the data from the fingerprint reader A CAUTION Clearing all of the data from the fingerprint reader erases all fingerprint data for all users including administrators If the logon policy requires fingerprints only all users may be prevented from logging on to the computer Sensitivity Move the slider to adjust the sensitivity used by the fingerprint reader when you swipe your finger s If your fingerprint is not recognized consistently you may need to select a lower sensitivity setting A higher setting increases the sensitivity to variations in fingerprint swipes and therefore decreases the possibility of a false acceptance The Medium High setting provides a good mix of security and convenience Advanced Select one of the following options to configure the fingerprint reader to conserve power and to enhance visual feedback Optimized The fingerprint reader activates when needed You may observe a slight delay when the reader is used for the first time Conserve power The fingerprint reader
45. using backup keys 62 encryption key 63 removing access 95 encryption from Microsoft Office document 77 requesting digital certificate 66 resetting 95 restoring data 50 HP ProtectTools credentials 11 Privacy Manager Certificates and Trusted Contacts 78 restricting access to sensitive data 8 device access 89 S scenes deleting 46 enrolling 44 screen color 46 sealing 74 security 9 key objectives 7 roles 9 summary 35 Security Applications Status 35 Security Manager opening 33 selecting assets for shredding 83 shred profile 83 settings 24 49 adding 29 34 advanced user 46 applications 29 34 bleaching schedule 83 General tab 29 icon 41 shred schedule 82 Setup Wizard 13 shred cycle 84 Index 125 shred profile 82 creating 83 84 customizing 84 selecting 83 shred schedule setting 82 shredding aborting 88 automatic 86 cancelling 88 key sequence 86 manual 87 signing email message 73 Microsoft Office document 75 Simple Configuration 90 simple delete customizing 85 smart card 46 changing the PIN 47 configuring 28 initializing 26 47 PIN 9 registering 27 47 software encryption 55 56 58 61 SpareKey settingup 43 settings 25 special key handling 111 specify security settings 24 suggested signer adding 75 adding signature line 76 T theft recovery 101 theft protecting against 7 third party certificate importing 67 TPM 60 TPM chip enabling 103 initializing 104 Trusted Contacts a
46. 123 1 Introduction to security HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to the computer networks and critical data Application Features HP ProtectTools Administrative Console for administrators e Requires Microsoft Windows administrator rights to access e Provides access to modules that are configured by an administrator and not available to users e Allows initial security setup and configures options or requirements for all users HP ProtectTools Security Manager for users e Allows users to configure options provided by an administrator e Allows administrators to provide users limited control of some HP ProtectTools modules The software modules available for your computer may vary depending on your model HP ProtectTools software modules may be preinstalled preloaded or available for download from the HP website For more information go to http www hp com Ey NOTE The instructions in this guide are written with the assumption that you have already installed the applicable HP ProtectTools software modules HP ProtectTools features The following table details the key features of HP ProtectTools modules Module Key features HP ProtectTools Administrative Console Administrators can perform the following functions e Use the Security Manager Setup Wizard to set up and configure levels of security and security logon met
47. 3 Enter a name for the category 4 Click OK To add a logon to a category 1 Place your mouse pointer over the desired logon 2 Press and hold the left mouse button 3 Drag the logon into the list of categories Categories are highlighted as you move your mouse pointer over them 4 Release the mouse button when the desired category is highlighted Your logons are not moved to the category but only copied to the selected category You can add the same logon to more than one category and you can display all of your logons by clicking All Managing your logons Password Manager makes it easy to manage your logon information for user names passwords and multiple logon accounts from one central location Your logons are listed on the Manage tab If multiple logons have been created for the same website each logon is then listed under the website name and indented in the logon list To manage your logons A From the Security Manager dashboard click Password Manager and then click the Manage tab e Add alogon Click Add Logon and follow the on screen instructions e Your logons Click an existing logon select one of the following options and then follow the on screen instructions Open Open a website or program for which you have an existing logon Add Add a logon For more information see Adding logons on page 37 Edit Edit a logon For more information see Editing logons on page 39 Delet
48. 61 CAUTION Be sure to keep the storage device containing the backup key in a safe place because if you forget your password lose your smart card or do not have a finger registered this device provides your only access to the computer The storage place should also be secure because the storage device allows access to Windows NOTE To save the encryption key you must use a USB storage device with the FAT32 or FAT16 format A USB memory stick Secure Digital SD Memory Card or MultiMedia Card MMC may be used for backup 1 Ee N Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console In the left pane click the icon to the left of Drive Encryption to display the available options Click Backing up Encryption Keys Insert the storage device being used to back up the encryption key Under Drive select the check box for the device where you want to back up your encryption key Click Backup Keys Read the information on the page that is displayed and then click OK The encryption key is saved on the storage device you selected Recovering access to an activated computer using backup keys Administrators can perform a recovery using the Drive Encryption key backed up to a removable storage device at activation or by selecting the Backing up Drive Encryption Keys option in Security Manager 1 2 3 4 5 Insert the removable storage device
49. A for a user OF group ceeeeeeeeeeeeeeeeeeeeeeetteeeeeeeeeaas 97 Advanced Seinge erraria A a 98 Device Administrators grOUp ccccci ccsicccecesebecactins eelgeaty feline chaeseecndesl need eyicnad i eelgaeanseeeed 98 eSATA Device Support ccccccccceeceeeeeeeeeeeeeceeaeaaeeeeeeeeeeeeeeeesacaaeaaeceeeeeeeeeeeeseeeesseeeensaeeas 99 Unmanaged Device Classes ccccccceiticneree tere et icie eee anuni AKANA NNNUNN ENER ARRENAR ERREEN 99 10 Theft recovery Select models OMY 0 0 ceseeetesesseeeeeeeeseeneesesseeeseeeeeseeeeseeeeseeeseeseseeeesesesseeeseeseeeeeeeneeeenenes 101 11 Embedded Security for HP ProtectTools select models only cssessesssesseersetesssseesseseesnensseenees 103 SetuP Procedures nieste a a Aa stash scdedaaneeligersaaddiadans 103 Enabling the embedded security chip in Computer Setup 2 e ceeeeceeeeeeeeeeeeees 103 Initializing the embedded security chip eesssssesessressessrnnesasssnnaasenennnaaannnnnnatnennnaaanannnaaaeeena 104 Setting up the basic User ACCOUNT aessiisrrinisinner neinn Nnnna N ENAA EKERN AANEEN ETENN NEARNE EKANA RAN NANN 104 Genera TASKS erena EEEE EEEE AAEE AREE ee 105 Using the personal secure drive eesssssessssreeseserrnnnnsssnnnaasetennnaaannnannaaaatttnnaaaadaannnaaaeeenanaaa 105 Encrypting fles and folders ssscicctesesudecersted decastavdeadacesitadiccaavbiadadesetblaccaevedalidas davtlandaaseebinees 105 Sending and receiving encrypted email
50. Chapter 11 Embedded Security for HP ProtectTools select models only To set up a basic user account and enable the user security features 1 4 If the Embedded Security User Initialization Wizard is not open click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager In the left pane click Embedded Security and then click User Settings In the right pane under Embedded Security Features click Configure The Embedded Security User Initialization Wizard opens Follow the on screen instructions Ey NOTE To use secure email you must first configure the email client to use a digital certificate that is created with Embedded Security If a digital certificate is not available you must obtain one from a certification authority For instructions on configuring your email and obtaining a digital certificate see the email client software Help General tasks After the basic user account is set up you can perform the following tasks Encrypting files and folders Sending and receiving encrypted email Using the personal secure drive After setting up the PSD you are prompted to type the Basic User Key password at the next logon If the Basic User Key password is entered correctly you can access the PSD directly from Windows Explorer Encrypting files and folders When working with encrypted files consider the following rules Only files and folders on NTFS parti
51. Embedded Security for HP ProtectTools select models only Embedded Security for HP ProtectTools provides the ability to create a personal secure drive This capability allows the user to create a virtual drive partition on the PC that is completely hidden until accessed Embedded Security could be used anywhere data needs to be secretly protected while the rest of the data is not encrypted Example 1 A warehouse manager has a computer that multiple workers access intermittently throughout the day The manager wants to encrypt and hide confidential warehouse data on the computer He wants the data to be so secure that even if someone steals the hard drive they cannot decrypt the data or read it The warehouse manager decides to activate Embedded Security and Chapter 1 Introduction to security moves the confidential data to the personal secure drive The warehouse manager can enter a password and access the confidential data just like another hard drive When he logs off or reboots the personal secure drive it cannot be seen or opened without the proper password The workers never see the confidential data when they access the computer Embedded Security protects encryption keys within a hardware TPM Trusted Platform Module chip located on the system board It is the only encryption tool that meets the minimum requirements to resist password attacks where someone would attempt to guess the decryption password Embedded Security can also encrypt
52. IT administrator immediately initialize the embedded security chip Failure to initialize the embedded security chip could result in an unauthorized user a computer worm or a virus taking ownership of the computer and gaining control over the owner tasks such as handling the emergency recovery archive and configuring user access settings Follow the steps in the following sections to enable and initialize the embedded security chip Enabling the embedded security chip in Computer Setup The embedded security chip must be enabled in the Quick Initialization Wizard or in the Computer Setup utility Ey NOTE The process of entering the ROM and setting up the TPM chip may vary depending on your computer model Setup procedures 103 To enable the embedded security chip in Computer Setup 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the f10 ROM Based Setup message is displayed in the lower left corner of the screen 2 Ifyou have not set an administrator password use the arrow keys to select Security select Setup password and then press enter 3 Type your password in the New password and Verify new password boxes and then press 10 4 Inthe Security menu use the arrow keys to select TPM Embedded Security and then press enter Under Embedded Security if the device is hidden select Available Select Embedded security device state and then change the setting to Enable
53. Initializing the smart card HP ProtectTools Security Manager can support a number of different smart cards The number and type of characters used as PIN numbers may vary The manufacturer of the smart card should provide tools to install a security certificate and PIN management that HP ProtectTools will use in its security algorithm Administrators can initialize the smart card using the manufacturer s software and HP ProtectTools Administrative Console For more information see the HP ProtectTools Administrative Console software Help Registering the smart card After the smart card is initialized users can register it in Security Manager 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager 2 Click Credential Manager and then click Smart card 3 Be sure that Set up is selected 4 Enter your Windows password and your PIN and then click Save Administrators can also register the smart card in HP ProtectTools Administrative Console For more information see the HP ProtectTools Administrative Console software Help Changing the smart card PIN To change your smart card PIN 1 Insert a smart card that has been previously formatted and initialized 2 Select Change smart card PIN 3 Enter your old PIN and then enter and confirm a new PIN Contactless card A contactless card is a small plastic card containing a computer chip If a contactless card reader is conne
54. Manager and then click DigitalPass 3 Click Get VIP A VeriSign VIP access Credential ID is created and displayed on the VeriSign VIP page The Credential ID will now be displayed whenever you access this page To enable VeriSign VIP and create a VeriSign VIP access Credential ID for a website 1 Password Manager alerts you whenever you visit a VeriSign VIP enabled website Click I want VIP Security in the balloon Click Get VIP in the VIP dialog In the Add Logon to Password Manager dialog box select want VIP security on this site Enter your logon data Click Register in the VeriSign VIP balloon to create a logon for this site Drag and drop the Credential ID and Security Code to their appropriate files in the website eS m e e N Register the credentials 42 Chapter5 HP ProtectTools Security Manager Credential Manager You use your Security Manager credentials to verify that you are really you The administrator of this computer can set up which credentials may be used to prove your identity when logging on to your Windows account websites or programs Available credentials can vary depending on the security devices built into or connected to this computer Supported credentials requirements and current status are displayed when you click Credential Manager under My Logons and may include the following e Password e SpareKey e Fingerprints e Face e Smart card e Contactless Card e Proximity Card e Blue
55. Windows does not lock the computer e Administration Select from the following options Initialize the smart card Prepares a smart card for use with HP Protect Tools If a smart card has been previously initialized outside of HP ProtectTools contains an asymmetric key pair and associated certificate it does not need to be initialized again unless initialization with a specific certificate is desired Change smart card PIN Enables you to change the PIN used with the smart card Erase HP ProtectTools data only Erases only the HP ProtectTools certificate created during initialization of the card No other data is erased from the card Erase all data on the smart card Erases all data on the specified smart card The card can no longer be used with HP ProtectTools or any other applications Eyf NOTE Features that are not supported by your smart card are not available A Click Apply Contactless card A contactless card is a small plastic card containing a computer chip If a contactless card reader is connected to the computer if the associated driver from the manufacturer has been installed and if a contactless card has been selected as an authentication credential you can use your contactless card for authentication The following types of contactless cards are supported by HP ProtectTools e Contactless HID iCLASS memory cards e Contactless MiFare Classic 1k 4k and mini memory cards A To setup your co
56. Y HP ProtectTools Getting Started Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries and is used under license Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition February 2012 Document Part Number 678350 001 Table of contents DAVES CUI TO SSC NE as 5s 5a ae vis sed c naa ascdce fusas senda tzyaausedenn sskueadess S 1 HP ProtectTools features cc ccccccececeeeeeeeeeeee tere eecneeee eee seceeeeeeeeseceeaaeeeeseceeaaeeeeeseneeaeeeeesecenaeeeeteenaeees 2 HP ProtectTools security product description and common use examples ccccceeeeeeeeeceeeeteeeeee 4 Password Manager ai iicccistiaacassaeeta idan ntehideusseetevedistei Nat taaee NANN 4 Embedded Security for HP ProtectTools select models only ccccesseeeeeeeteeeeteteeeees 4 Drive Encryption for HP ProtectTools select models Only
57. a free space bleaching schedule on page 83 or Manually activating free space bleaching on page 88 Opening File Sanitizer 1 2 Click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager Click File Sanitizer A Double click the File Sanitizer icon on your desktop A Right click the HP ProtectTools icon in the notification area at the far right of the taskbar click File Sanitizer and then click Open File Sanitizer Setup procedures Setting a shred schedule You can select a predefined shred profile or create your own shred profile For more information see Selecting or creating a shred profile on page 83 You can also shred assets manually at any time For more information see Manually shredding one asset on page 87 YNOTE A scheduled task starts at a specific time If the system is turned off or is in Standby at the scheduled time File Sanitizer will not attempt to relaunch the task 1 2 Chapter 8 Open File Sanitizer and then click Shred Select one or more shred options e Windows shutdown Shreds all selected assets when Windows shuts down Ey NOTE A dialog box opens at shutdown asking if you want to continue with shredding selected assets or if you want to bypass the procedure Click Yes to bypass the shred procedure or click No to continue with shredding e Web browser open Shreds all selected Web related assets such as bro
58. access to sensitive data Suppose a contract auditor is working onsite and has been given computer access to review sensitive financial data you do not want the auditor to be able to print the files or save them to a writable device such as a CD The following feature helps restrict access to data e Device Access Manager for HP ProtectTools allows IT managers to restrict access to communication devices so that sensitive information cannot be copied from the hard drive See Device Class Configuration on page 91 Preventing unauthorized access from internal or external locations Unauthorized access to an unsecured business computer presents a very real risk to corporate network resources such as information from financial services an executive or the R amp D team and to private information such as patient records or personal financial records The following features help prevent unauthorized access e The pre boot authentication feature if enabled helps prevent access to the operating system See the following chapters Security Manager for HP ProtectTools See HP ProtectTools Security Manager on page 33 Embedded Security for HP ProtectTools See Embedded Security for HP ProtectTools select models only on page 103 Drive Encryption for HP ProtectTools See Drive Encryption for HP ProtectTools select models only on page 53 e Security Manager helps ensure that an unauthorized user cannot get passwords or access to p
59. aeeeeeeeeeenaaees 61 Backing Up encryption Keys essien inanan ENARRARE 61 Recovering access to an activated computer using backup keys 62 Recovering encryption KeyS ssssesseerrrarannrssnnnaresennnanntsnnnnadaenennnaaannannnaaaeeennaaanaa 63 7 Privacy Manager for HP ProtectTools select models only ssssssssssssssunssuunnunrenunnnununnnunnnnennnnnnnnnnnnnnnnna 65 Opening Privacy Manager sis ivsceeetieiedeetveiiedten tn aiaiai ENEAS 65 Setup procedures eecceecececeeseceece cence eee e ee taa ee aaaaeaaeaaeceeeeeeeeeee eae aaaeaaacaaseaaecaeceeeeeeeeeeeeeeeeaaceeeeeeeeeeess 66 Managing Privacy Manager Certificates 2 00 0 eeceeeee eee eenne tees eeeenaeeeeeeeetaeeeeeeeeenaaees 66 Installing a Privacy Manager Certificate ce ceeeeeeeeeeeeeeeeeeeeeennaeeeeeeeeaaeees 66 Requesting a Privacy Manager Certificate 0 s eeeeeeeeeeeees 66 Obtaining a preassigned Corporate Privacy Manager Certificate 67 Setting up a Privacy Manager Certificate 000 0 eceeeeeeeeeeeeeeeeees 67 Importing a third party certificate eee ceeeeeeeeeeeeeteeeeeeeeeenaaas 67 Viewing Privacy Manager Certificate details 2 0 0 0 eeeeceeeeeeeeeeeeeeeeeeeteeneaeees 68 Renewing a Privacy Manager Certificate 00 0 eeeeeeeeeneeeeeeeeeeenaeeeeeeeeenaaas 68 Setting a default Privacy Manager Certificate 2 0 eceeeeeeeeeenttteeeeeeeeenaes 68 Deleting a Privacy Manager Certificate 00 0 cceneeeeeeeeenneeeeeeeeenaeeeeeeeaees 69
60. ages using a cryptographic technology called public key infrastructure PKI PKI requires users to obtain cryptographic keys and a Privacy Manager Certificate issued by a certificate authority CA Unlike most data encryption and authentication software that only requires you to authenticate periodically Privacy Manager requires authentication each time you sign an email message or a Microsoft Office document using a cryptographic key Privacy Manager makes the process of saving and sending your important information safe and secure Certificate Manager allows you to perform the following tasks Requesting a Privacy Manager Certificate on page 66 Obtaining a preassigned Corporate Privacy Manager Certificate on page 67 Setting a default Privacy Manager Certificate on page 68 Importing a third party certificate on page 67 Viewing Privacy Manager Certificate details on page 68 Renewing a Privacy Manager Certificate on page 68 Setting a default Privacy Manager Certificate on page 68 Deleting a Privacy Manager Certificate on page 69 Restoring a Privacy Manager Certificate on page 69 Revoking your Privacy Manager Certificate on page 69 Installing a Privacy Manager Certificate Before you can use the Privacy Manager features you must request and install a Privacy Manager Certificate from within Privacy Manager using a valid email address The email address must be set up as an account within Microsoft Outlook on the sa
61. anager Certificates and Trusted Contacts 78 backing up and restoring certification information 106 Embedded Security 106 basic user account 104 Basic User Key password changing 106 setting 104 bleaching aborting 88 activating 88 cancelling 88 manual 88 schedule 83 Bluetooth 28 48 Business Solutions 31 49 Cc cancelling a shred or bleach operation 88 central administration 79 Central Management 31 49 certificate preassigned 67 Computrace 101 configuration device class 91 resetting 95 simple 90 configuring Administrative Console 23 device access 90 for a Microsoft Office document 75 for Microsoft Outlook 73 contactless card 28 47 controlling device access 89 creating a shred profile 83 Credential Manager 43 credentials 35 specifying 25 customizing shred profile 84 simple delete profile 85 D dark mode 46 dashboard settings 34 data backing up 50 restoring 50 restricting access to 8 deactivating Drive Encryption 56 decrypting drives 53 hard drive partitions 61 defining assets to confirm before deleting 85 before shredding 84 denying 93 Device Access Manager for HP ProtectTools 89 easy setup 19 opening 89 device class allowing access forauser 94 unmanaged 99 device class configuration configuration 91 device settings face 26 fingerprint 25 smartcard 28 SpareKey 25 device allowing access for a user 94 Index 123 digital certificate deleting 69 receiving 67 renewing 68 requesting 66
62. anager for HP ProtectTools select models only Privacy Manager for HP ProtectTools enables you to use advanced security login authentication methods to verify the source integrity and security of communications when using email or Microsoft Office documents Privacy Manager leverages the security infrastructure provided by HP ProtectTools Security Manager which includes the following security login methods e Fingerprint authentication e Windows password e Smart card e Face recognition You may use any of the above security login methods in Privacy Manager Opening Privacy Manager To open Privacy Manager e To access Outlook specific features in Microsoft Outlook click Send Securely in the Privacy group on the Message tab e To access most features in Microsoft Office documents click Sign and Encrypt in the Privacy group on the Home tab e To access additional features access the HP ProtectTools Security Manager dashboard Click Start click All Programs click Security and Protection click HP ProtectTools Security Manager and then click Privacy Manager Click the HP ProtectTools desktop gadget icon o Right click the HP ProtectTools icon in the notification area at the far right of the taskbar click Privacy Manager for HP ProtectTools and then click Configuration Opening Privacy Manager 65 Setup procedures Managing Privacy Manager Certificates Privacy Manager Certificates protect data and mess
63. and Protection gt HP ProtectTools Administrative Console 2 Inthe left Tools pane select Authentication from the Security group 3 Click the Session Policy tab and select Do not require authentication from the drop down menu under Policy 4 Click the Apply button when complete 16 Chapter 3 Easy Setup Guide for Small Business Password Manager Passwords We all have quite a number of them especially if you regularly access websites or use applications that require you to log in The normal user either uses the same password for every application and website or gets really creative and promptly forgets which password goes with which application Password Manager can automatically remember your passwords to sites that are not critical or give you the ability to discern which sites to remember and which to omit Once you sign on to the computer Password Manager will provide your passwords or credentials as needed When you access any application or website requiring credentials Password Manager will automatically recognize the site and will ask if you want the software to remember your information If you want to exclude certain sites you can decline the request To start saving web locations user names and passwords 1 Asan example navigate to your web mail account and click the Password Manager icon in the upper left corner of the Web page to add the web authentication 2 Name the link optional and enter a user na
64. assets to exclude from shredding 1 Open File Sanitizer click Settings click Advanced Security Settings and then click View Details 2 Select the number of shred cycles Ey NOTE The selected number of shred cycles will be performed for each asset For example if you choose 3 shred cycles an algorithm that obscures the data is executed 3 separate times If you choose the higher security shred cycles shredding may take a significant length of time however the higher the number of shred cycles that you specify the less likely it is that the data can be retrieved 3 To select the assets to be shredded a Under Available shred options click an asset and then click Add b To adda custom asset click Add Custom Option and then browse or type the path to the file or folder c Click Open and then click OK d Under Available shred options click the custom asset and then click Add To remove an asset from the available shred options click the asset and then click Delete 4 Selected items will be shredded and a confirmation message will be displayed Unchecked items will be shredded without a confirmation message Select the check box to display a confirmation message before shredding the item or clear the check box to shred the item without displaying a confirmation message Ey NOTE Even if the check box for an asset is cleared the asset will be shredded To remove an asset from the shred list click the ass
65. assword protected applications See HP ProtectTools Security Manager on page 33 e Device Access Manager for HP ProtectTools allows IT managers to restrict access to writable devices so sensitive information cannot be copied from the hard drive See Device Access Manager for HP ProtectTools select models only on page 89 e File Sanitizer select models only allows secure deletion of data by shredding critical files and folders or bleaching deleted assets on the hard drive writing over data that has been deleted but is still recoverable See File Sanitizer for HP ProtectTools select models only on page 81 e Privacy Manager allows you to obtain Privacy Manager Certificates when using email or Microsoft Office documents making the process of sending and saving important information safe and secure See Privacy Manager for HP ProtectTools select models only on page 65 Creating strong password policies If a company policy goes into effect that requires the use of strong password policy for dozens of Web based applications and databases Security Manager provides a protected repository for passwords and Single Sign On convenience See HP ProtectTools Security Manager on page 33 Chapter 1 Introduction to security Additional security elements Assigning security roles In managing computer security particularly for large organizations one important practice is to divide responsibilities and rights among various types o
66. ayed name 1 Open the Security Manager dashboard For more information see Opening Security Manager on page 33 2 Click the ID card in the upper left corner of the dashboard 3 Click the box displaying your Windows user name for this account type the new name and then click Save To change the displayed picture 1 Open the Security Manager dashboard For more information see Opening Security Manager on page 33 2 Click the ID card in the upper left corner of the dashboard 3 Click Choose picture click an image and then click Save Security Applications Status You can view the status of your installed security applications in two locations e HP ProtectTools desktop gadget The banner color at the top of the HP ProtectTools gadget icon changes to reflect the overall security status of your installed security applications Red Warning Yellow Attention not configured o Blue OK Your personal ID card 35 A message is displayed at the bottom of the gadget icon to indicate one of the following conditions Set up now The administrator must click the gadget icon to run the Security Manager Setup Wizard to configure authentication credentials for the computer The Setup Wizard is displayed in a separate window Enroll now A user must click the gadget icon to run the Security Manager Getting Started Wizard to enroll authentication credentials The Getting Started Wizard is displayed in th
67. cryption See the HP ProtectTools Security Manager software Help for more information A Follow the on screen instructions until the Enable security features page is displayed and then continue with step 3 below 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console 2 inthe left pane click the icon to the left of Security to display the available options 56 Chapter6 Drive Encryption for HP ProtectTools select models only 3 Click Features 4 Clear the Drive Encryption check box and then click Next Drive Encryption deactivation begins Ey NOTE If software encryption was used decryption starts It might take a number of hours depending on the size of the encrypted hard drive partition s When decryption is complete Drive Encryption is deactivated If hardware encryption was used the drive is instantly decrypted and after a few minutes Drive Encryption is deactivated Once Drive Encryption is deactivated you will be prompted to shut down the computer if hardware encrypted or restart the computer if software encrypted Logging in after Drive Encryption is activated When you turn on the computer after Drive Encryption is activated and your user account is enrolled you must log in at the Drive Encryption login screen NOTE When waking from Sleep or Standby Drive Encryption pre boot authentication is not displayed for software encryption or
68. cted to the computer if the administrator has installed the associated driver from the manufacturer and if the administrator has enabled a contactless card as an authentication credential you can use a contactless card as an authentication credential The following types of contactless cards are supported by HP ProtectTools e Contactless HID iCLASS memory cards e Contactless MiFare Classic 1k 4k and mini memory cards A To setup your contactless card place it very close to the reader and then follow the on screen instructions Proximity card A proximity card is a small plastic card containing a computer chip If a proximity card reader is connected to the computer if the administrator has installed the associated driver from the My Logons 47 manufacturer and if the administrator has enabled a proximity card as an authentication credential you can use a proximity card in conjunction with other credentials for additional security A To setup your proximity card place it very close to the reader and then follow the on screen instructions Bluetooth If the administrator has enabled Bluetooth as an authentication credential you can set up a Bluetooth phone in conjunction with other credentials for additional security Ey NOTE Only Bluetooth phone devices are supported 1 Be sure that Bluetooth functionality is enabled on the computer and that the Bluetooth phone is set in discovery mode To connect the phone you may be
69. d NOTE When the email is received by the Trusted Contact recipient the recipient must open the email click Accept in the lower right corner of the email and then click OK when the confirmation dialog box opens Setup procedures 71 8 When you receive an email response from a recipient accepting the invitation to become a Trusted Contact click Accept in the lower right corner of the email A dialog box opens confirming that the recipient has been successfully added to your Trusted Contacts list Click OK Viewing Trusted Contact details 1 2 3 4 Open Privacy Manager and then click Trusted Contacts Click a Trusted Contact Click Contact details When you have finished viewing the details click OK Deleting a Trusted Contact 1 2 3 4 Open Privacy Manager and then click Trusted Contacts Click the Trusted Contact you want to delete Click Delete contact When the confirmation dialog box opens click Yes Checking revocation status for a Trusted Contact To see if a Trusted Contact has revoked their Privacy Manager Certificate 1 2 3 Open Privacy Manager and then click Trusted Contacts Click a Trusted Contact Click the Advanced button The Advanced Trusted Contact Management dialog box opens Click Check Revocation Click Close 72 Chapter7 Privacy Manager for HP ProtectTools select models only General tasks You can use Privacy Manager with the following Microso
70. d of 0 minutes will not expire Users will have access to the device from the time they authenticate until the time they log off the system Setup Procedures 95 The JITA period can also be extended if configured to do so In this scenario 1 minute before the JITA period is about to expire users can click the prompt to extend their access without having to re authenticate Whether the user is given a limited or unlimited JITA period as soon as the user logs off the system or another user logs in the JITA period expires The next time the user logs in and attempts to access a JITA enabled device a prompt to enter credentials is displayed JITA is available for the following device classes e DVD CD ROM drives Removable media Creating a JITA for a user or group Administrators can allow users or groups to access devices using just in time authentication 1 Inthe left pane of HP ProtectTools Administrative Console click Device Access Manager and then click JITA Configuration 2 From the device s drop down menu select either Removable media or DVD CD ROM drives 3 Click to add a user or group to the JITA configuration 4 Select the Enabled check box 5 Set the JITA period to the required time 6 Click Apply The user must log out and then log in again for the new JITA setting to be applied Creating an extendable JITA for a user or group Administrators can allow user or group access to devices using just in time
71. dding 70 backing up 78 checking revocation status 72 deleting 72 restoring 78 viewing details 72 126 Index U unauthorized access preventing 8 unmanaged device classes 99 updates 31 49 user allowing access 93 denying access 93 removing 95 V VeriSign Identity Protection VIP 42 viewing encrypted Microsoft Office document 78 log files 88 sealed email message 74 signed Microsoft Office document 77 Ww Windows Logon password 9 wizard HP ProtectTools Setup 13 Word adding signature line 75
72. de trusted users trusted in terms of device access from the restrictions imposed by a Device Access Manager policy Trusted users usually include System Administrators See Device Administrators group on page 98 for more information The Advanced Settings view also enables the administrator to configure a list of drive letters to which Device Access Manager will not restrict access for any user NOTE The Device Access Manager background services must be running when the list of drive letters is configured To start these services 1 Apply a Simple Configuration policy such as denying all non Device Administrators access to removable media or Open a command prompt window with Administrator privileges and then type sc start flcdlock Press enter 2 When the services are started the drive list can be edited Enter the drive letters of devices that you do not want Device Access Manager to control The drive letters are displayed for physical hard disks or partitions Ey NOTE Whether or not the system drive typically C is in this list access to it will never be denied for any user Device Administrators group When Device Access Manager is installed a Device Administrators group is created The Device Administrators group is used to exclude trusted users trusted in terms of device access from the restrictions imposed by a Device Access Manager policy Trusted users usually include System Administrators
73. dels only After the Trusted Platform Module TPM is activated and the Drive Encryption Enhanced Security with TPM functionality is selected the Drive Encryption password is protected by the TPM security chip If the hard drive is removed and installed in another computer access to the drive is denied Z CAUTION TPM ownership cannot be shared with Windows TPM msc and Embedded Security Use of Embedded Security for HP ProtectTools is highly recommended If Embedded Security for HP ProtectTools is enabled on the computer and TPM msc takes ownership you are locked out of the computer Ey NOTE Because the password is protected by the TPM security chip if the hard drive is moved to another computer data cannot be accessed unless the TPM settings are migrated to that computer To activate the TPM security chip follow these steps y NOTE The TPM option must be enabled in BIOS Setup A Use Embedded Security for HP ProtectTools For more information see the Embedded Security software Help or A Use TPM msc a Click Start type tpm msc in the Search box and then press enter TPM Management Console is displayed b Inthe Actions pane click Initialize TPM The TPM Initialization Wizard starts c Follow the on screen instructions to turn on the TPM security hardware create a TPM password and take ownership of the TPM To activate enhanced security with TPM follow these steps y NOTE If your computer does
74. e Delete a website or program for which you have an existing logon e Add Category Click Add Category and then follow the on screen instructions For more information see Organizing logons into categories on page 39 To add an additional logon for a website or program 1 Open the logon screen for the website or program 2 Click the Password Manager icon to display its context menu 3 Click Add Logon and then follow the on screen instructions 40 Chapter5 HP ProtectTools Security Manager Assessing your password strength Using strong passwords for logon to your websites and programs is an important aspect of protecting your identity Password Manager makes monitoring and improving your security easy with instant and automated analysis of the strength of each of the passwords used to log on to your websites and programs On the Password Strength tab red yellow or green status indicators illustrate the strength of individual passwords used for websites and applications as well as the overall password strength Password Manager icon settings Password Manager attempts to identify logon screens for websites and programs When it detects a logon screen for which you have not created a logon Password Manager prompts you to add a logon for the screen by displaying the Password Manager icon with a plus sign 1 Click the icon arrow and then click Icon Settings to customize how Password Manager handles possible logon sites
75. e The HP ProtectTools Device Locking Auditing background service which must be running for device access control policies to be applied It can be viewed from within the Services application under the Administrative Tools option in Control Panel If it is not running HP ProtectTools Security Manager attempts to start it when device access control policies are applied backup Using the backup feature to save a copy of important program information to a location outside the program It can then be used for restoring the information at a later date to the same computer or another one biometric Category of authentication credentials that use a physical feature such as a fingerprint to identify a user certification authority CA A service that issues the certificates required to run a public key infrastructure credentials The means by which a user proves eligibility for a particular task in the authentication process cryptographic service provider CSP A provider or library of cryptographic algorithms that can be used in a well defined interface to perform particular cryptographic functions Glossary 117 cryptography The practice of encrypting and decrypting data so that it can be decoded only by specific individuals dashboard A central location where general users can access and manage the features and settings in Security Manager for HP ProtectTools decryption A procedure used in cryptography to convert encrypted data into
76. e Browse button 3 When the Browse dialog box opens navigate to the asset you want to shred and then click OK 4 When the confirmation dialog box opens click Yes Manually shredding all selected items 1 Right click the HP ProtectTools icon in the notification area at the far right of the taskbar click File Sanitizer and then click Shred Now 2 When the confirmation dialog box opens click Yes 1 Right click the File Sanitizer icon on the desktop and then click Shred Now 2 When the confirmation dialog box opens click Yes General tasks 87 1 Open File Sanitizer and then click Shred 2 Click the Shred now button 3 When the confirmation dialog box opens click Yes Manually activating free space bleaching 1 Right click the HP ProtectTools icon in the notification area at the far right of the taskbar click File Sanitizer and then click Bleach Now 2 When the confirmation dialog box opens click Yes or 1 Open File Sanitizer and then click Free Space Bleaching 2 Click Bleach Now 3 When the confirmation dialog box opens click Yes Aborting a shred or free space bleaching operation When a shred or free space bleaching operation is in progress a message is displayed above the HP ProtectTools Security Manager icon in the notification area at the far right of the taskbar The message provides details on the shred or free space bleaching process percentage complete and gives you the opti
77. e Security Manager dashboard o Check now Click the gadget icon to display further details on the Security Applications Status page Security Applications Status page Click Status on the Security Manager dashboard to display the overall status of your installed security applications and the specific status of each application You can select or deselect applications to change the way that overall security status is calculated My Logons The applications included in this group assist you in managing various aspects of your digital identity Password Manager Creates and manages Quick Links which allow you to launch and log on to websites and programs by authenticating with your Windows password your fingerprint your face smart card proximity card contactless card Bluetooth phone or PIN Credential Manager Provides a means to easily change your Windows password enroll your fingerprints enroll face or set up a smart card contactless card proximity card Bluetooth phone or PIN Administrators can access information about available additional security applications by clicking Administration and then clicking Central Management in the lower left corner of the dashboard Password Manager Logging on to Windows websites and applications is easier and more secure when you use Password Manager You can use it to create stronger passwords that you do not have to write down or remember and then log on easily and quickly with a
78. eatures authentication and settings governing how users interact with this computer Users Set up manage and register users of this computer Credentials Manage settings for security devices built into or attached to the computer and configure settings Setting up authentication for your computer Within the Authentication application you can set policies governing access to the computer You can specify the credentials required to authenticate each class of user when logging on to Windows or logging on to websites and programs during a user session To set up authentication on your computer i Zz In the left panel of Administrative Console click Security and then click Authentication To configure logon authentication click the Logon Policy tab make changes and then click Apply To configure session authentication click the Session Policy tab make changes and then click Apply Logon Policy To define policies governing the credentials required to authenticate a user when logging on to Windows 1 In the left panel of Administrative Console click Security and then click Authentication 2 On the Logon Policy tab click the down arrow and then select a category of user e For administrators of this computer e For standard users 3 Click an authentication credential click Add or right click a credential to display the edit dialog 4 To require a combination of two authentication credentials click the down a
79. ection and then click HP ProtectTools Administrative Console In the left pane click the icon to the left of Security to display the available options Click Features Select the Drive Encryption check box and then click Next oS e Under Drives to be encrypted select the check box for the hard drive partition s that you want to encrypt and then click Next Ey NOTE If no hard drive partition is selected for encryption Drive Encryption pre boot authentication is activated but no partition s will be encrypted 6 To back up the encryption key insert the storage device into the appropriate slot Ey NOTE To save the encryption key you must use a USB storage device with the FAT32 or FAT16 format A USB memory stick Secure Digital SD Memory Card or MultiMedia Card MMC may be used for backup 7 Under Back up Drive Encryption keys select the check box for the storage device where the encryption key will be saved 8 Click Next Ey NOTE You are prompted to restart the computer After restart the Drive Encryption pre boot screen is displayed requiring authentication before Windows will start Drive Encryption has been activated Encryption of the selected drive partition s might take a number of hours depending on the number and size of the partition s See the HP ProtectTools Security Manager software Help for more information 54 Chapter6 Drive Encryption for HP ProtectTools select models onl
80. ecurity features and authentication for users and devices o Security Users o Credentials e Applications Allows you to configure settings for HP ProtectTools Security Manager and for Security Manager applications e Data allows you to configure settings for Drive Encryption and Embedded Security select models only e Computer allows you to configure settings for Device Access Manager e Communications allows you to configure settings for Privacy Manager e Central Management Displays tabs for learning about central management of HP ProtectTools with DigitalPersona Pro and scheduling product updates and online messages e Setup Wizard Guides you through setting up HP ProtectTools Security Manager e About Displays information about HP ProtectTools Security Manager such as the version number and copyright notice e Main area Displays application specific screens Displays the Administrative Console Help This icon is located at the top right of the window frame next to the minimize and maximize icons 22 Chapter 4 HP ProtectTools Security Manager Administrative Console Configuring your system The System group is accessed from the menu panel on the left side of HP ProtectTools Administrative Console You can use the applications in this group to manage the policies and settings for the computer its users and its devices The following applications are included in the System group Security Manage f
81. ed on membership in the Device Administrators group e Device Class Configuration Allow or deny access to types of devices or specific devices for specific users or groups e JITA Configuration Configure just in time authentication JITA allowing selected users access to DVD CD ROM drives or removable media by authenticating themselves e Advanced Settings Configure a list of drive letters for which Device Access Manager will not restrict access such as the C or system drive Membership in the Device Administrators group can also be managed from this view Simple Configuration Administrators can use the Simple Configuration view to allow or deny access to the following classes of devices for all non Device Administrators e All removable media diskettes USB flash drives and so on e AllDVD CD ROM drives e All serial and parallel ports e All Bluetooth devices Ey NOTE If Bluetooth devices are used as authentication credentials Bluetooth device access should not be restricted in the Device Access Manager policy e All modem devices e All PCMCIA ExpressCard devices e All 1894 devices To allow or deny access to a class of devices for all non Device Administrators follow these steps 1 Inthe left pane of HP ProtectTools Administrative Console click Device Access Manager and then click Simple Configuration 2 Inthe right pane to deny access select the check box for a device class or a specific device Clear
82. eeaaeeeeenineeeeeeaaas 33 Using the Security Manager dashboard 00 eeeeeeceeeeeeee eee eeeeene eee eeeeaaaeeeeeeeeaeeeeeseaaeeeeeeeenaeeeeeeeeaees 34 Your personal ID Gard deante ain aa a e a a aa nae docedansaa Neea Aaa 35 Security Applications Status ccccccceccecceeeeeeeeeeececeneaaeaeeeeeeceeeeeeeeeeeseesaaaaacaeceeeeeeeeeeeeesesaneeeeeeeeeess 35 My LOGONS sceni E EEEE E E EE 36 Password Manager scccscsisadtecesstteadcessied ianea AA AA AENA 36 For Web pages or programs where a logon has not yet been created 37 For Web pages or programs where a logon has already been created 37 Adding logonS arestio T A 37 Fditing OQONS ertani a E an EANO EEEE EEN E ae 39 Using the Password Manager Quick LINKS MENU c ceeeeeeeeeeeeeeeeetttaaeeees 39 Organizing logons into categories 2 00 eee eect eect eteteeeeeeeetaaeeeeeeeeaeeeeeeeeaas 39 Managing Your logon cerccocencorena ei ar aa EAR EEEE 40 Assessing your password strength 0 ccecccceeeeeeneeeeeeeeneeeeeeeenaeeeeeeeeaeeeeeeeeaas 41 Password Manager icon SettingS cccccccceeeeeeeeeeeeeeeeneneeeeeeeeentaeeeeeeeeeenaees 41 Ee A A E E E T 42 DigtalP aS Eonia an a A A sade 42 Credential Manager ecccceeeeeeeeeeeeeeetete tees eee ticne tees ee eaeeee sent naeeeeeeesiaeeeeeeneeiaeeeeessnnaees 43 Changing your Windows password cceeeeeceteeeeeeeetteeeeeeeeieaeeeseettaeeeeeneenaees 43 Setting up your Spare
83. en security login method On the Migration File Saved page click Finish Restoring Privacy Manager Certificates and Trusted Contacts To restore your Privacy Manager Certificates and Trusted Contacts on a different computer as part of the migration process or to the same computer follow these steps 1 2 78 Chapter Open Privacy Manager and then click Migration Click Restore 7 Privacy Manager for HP ProtectTools select models only 3 On the Migration File page click Browse to search for the file and then click Next 4 Enter the password you used when you created the backup file and then click Next 5 On the Migration File page click Finish Central administration of Privacy Manager Your installation of Privacy Manager may be part of a centralized installation that has been customized by your administrator One or more of the following features may be either enabled or disabled e Certificate use policy You may be restricted to the use of Privacy Manager Certificates issued by Comodo or you may be allowed to use digital certificates issued by other certificate authorities e Encryption policy Encryption capabilities may be individually enabled or disabled in Microsoft Office or Microsoft Outlook Advanced tasks 79 80 Chapter 7 Privacy Manager for HP ProtectTools select models only 8 File Sanitizer for HP ProtectTools select models only File Sanitizer allows you to securely shred assets f
84. esults from shrinking a partition to create a new partition within Disk Management A warning is displayed if a partition will be converted to a dynamic partition Performing an HP SpareKey Recovery SpareKey recovery within Drive Encryption pre boot requires you to answer security questions correctly before you can access the computer For more information on setting up SpareKey Recovery see the Security Manager software Help To perform an HP SpareKey Recovery if you forget your password 1 Turn on the computer 2 When the Drive Encryption for HP ProtectTools page is displayed navigate to the user logon page 3 Click SpareKey Ey NOTE If your SpareKey has not been initialized in Security Manager the SpareKey button is not available 4 Type correct answers to the displayed questions and then click Logon Your computer starts NOTE If SpareKey is used to log on at the Drive Encryption logon screen additional credentials are required at Windows logon to access user accounts It is highly recommended that you reset your password after performing a recovery Backup and recovery administrator task When Drive Encryption is activated administrators can use the Encryption Key Backup page to back up encryption keys to removable media and to perform a recovery Backing up encryption keys Administrators can back up the encryption key for an encrypted drive on a removable storage device Advanced tasks
85. et and then click Remove 5 To protect files or folders from automatic shredding a Under Do not shred the following click Add and then browse or type the path to the file or folder b Click Open and then click OK 84 Chapter 8 File Sanitizer for HP ProtectTools select models only Ey NOTE Files in this list are protected as long as they remain in the list To remove an asset from the exclusions list click the asset and then click Delete 6 Click Apply Customizing a simple delete profile The simple delete profile performs a standard asset delete action without shredding You can customize a simple delete profile by specifying which assets to include which assets to confirm before deleting and which assets to exclude Ey NOTE If you select Simple Delete Settings free space bleaching can be performed occasionally on the assets that have been deleted manually or by using the Windows Recycle Bin 1 Open File Sanitizer click Settings click Simple Delete Settings and then click View Details 2 Select the assets you want to delete a Under Available delete options click an asset and then click Add b To add a custom asset click Add Custom Option browse or type the path to the file or folder and then click OK c Click the custom asset and then click Add To delete an asset from the available delete options click the asset and then click Delete 3 Selected items will be shredded and a confirmation
86. ext to Sign and Encrypt and then click Encrypt Document The Select Trusted Contacts dialog box opens Privacy Manager for HP ProtectTools select models only 3 Click the name of a Trusted Contact who will be able to open the document and view its contents 2 NOTE To select multiple Trusted Contact names hold down the ctrl key and then click the individual names 4 Click OK If you later decide to edit the document follow the steps in Removing encryption from a Microsoft Office document on page 77 When the encryption is removed you can edit the document Follow the steps in this section to encrypt the document again Removing encryption from a Microsoft Office document When you remove encryption from a Microsoft Office document you and your Trusted Contacts are no longer required to authenticate to open and view the contents of the document To remove encryption from a Microsoft Office document 1 Open an encrypted Microsoft Word Microsoft Excel or Microsoft PowerPoint document 2 Authenticate using your chosen security login method 3 Click the Home tab click the down arrow next to Sign and Encrypt and then click Remove Encryption Sending an encrypted Microsoft Office document You may attach an encrypted Microsoft Office document to an email message without signing or encrypting the email itself To do this create and send an email with a signed or encrypted document just as you would for a regular email wi
87. f administrators and users Ey NOTE In a small organization or for individual use these roles may all be held by the same person For HP ProtectTools the security duties and privileges can be divided into the following roles e Security officer Defines the security level for the company or network and determines the security features to deploy such as Drive Encryption or Embedded Security Ey NOTE Many of the features in HP ProtectTools can be customized by the security officer in cooperation with HP For more information go to http Awww hp com e T administrator Applies and manages the security features defined by the security officer Can also enable and disable some features For example if the security officer has decided to deploy smart cards the IT administrator can enable both password and smart card mode e User Uses the security features For example if the security officer and IT administrator have enabled smart cards for the system the user can set the smart card PIN and use the card for authentication Z CAUTION Administrators are encouraged to follow best practices in restricting end user privileges and restricting user access Unauthorized users should not be granted administrative privileges Managing HP ProtectTools passwords Most of the HP ProtectTools Security Manager features are secured by passwords The following table lists the commonly used passwords the software module where the pas
88. fields e Select the check box for each field that is required for logon or clear the check box for any fields that are not required for logon e Click Close Each time that you access that website or open that program the Password Manager icon is displayed in the upper left corner of a website or application logon screen indicating that you can use your registered credentials to log on 38 Chapter 5 HP ProtectTools Security Manager Editing logons To edit a logon follow these steps k 2 4 Open the logon screen for a website or program To display a dialog box where you can edit your logon information click the arrow on the Password Manager icon and then click Edit Logon Logon fields on the screen and their corresponding fields on the dialog box are identified with a bold orange border You can also display this dialog box by clicking Edit for the desired logon on the Password Manager Manage tab Edit your logon information e To select a Username logon field with one of the preformatted choices click the down arrow to the right of the field e To select a Password logon field with one of the preformatted choices click the down arrow to the right of the field e To enable VeriSign VIP security select the I want VIP security on this site check box This option appears only for sites where VeriSign VIP security is available When supported by the site you can also choose to have your VIP Security Code a
89. formed with Drive Encryption e Selecting Drive Encryption settings Activating a TPM protected password Encrypting or decrypting individual drives or partitions using software encryption Encrypting or decrypting individual self encrypting drives using hardware encryption o gt Adding further security by disabling Sleep or Standby to ensure that Drive Encryption pre boot authentication is always required y NOTE Only internal SATA and external eSATA hard drives can be encrypted e Creating backup keys e Recovering access to an encrypted computer using backup keys and HP SpareKey e Enabling Drive Encryption pre boot authentication using a password registered fingerprint or smart card PIN 53 Opening Drive Encryption Administrators can access Drive Encryption from HP ProtectTools Administrative Console 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console 2 Inthe left pane click Drive Encryption General tasks Activating Drive Encryption for standard hard drives Standard hard drives are encrypted using software encryption Follow these steps to activate Drive Encryption 1 Use the HP ProtectTools Security Manager Setup Wizard to activate Drive Encryption 2 Follow the on screen instructions until the Enable security features page is displayed and then continue with step 4 below 1 Click Start click All Programs click Security and Prot
90. ft products Microsoft Outlook Microsoft Office Using Privacy Manager in Microsoft Outlook When Privacy Manager is installed a Privacy button is displayed on the Microsoft Outlook toolbar and a Send Securely button is displayed on the toolbar of each Microsoft Outlook email message When you click the down arrow next to Privacy or Send Securely you can choose from the following options Sign and send message Send Securely button only This option adds a digital signature to the email and sends it after you authenticate using your chosen security login method Seal for Trusted Contacts and send message Send Securely button only This option adds a digital signature encrypts the email and sends it after you authenticate using your chosen security login method Invite contacts This option allows you to send a Trusted Contact invitation See Adding a Trusted Contact on page 70 for more information Invite Outlook contacts This option allows you to send a Trusted Contact invitation to all the contacts in your Microsoft Outlook address book See Adding Trusted Contacts using Microsoft Qutlook contacts on page 71 for more information Open the Privacy Manager software Certificates Trusted Contacts and Settings options allow you to open the Privacy Manager software to add view or change current settings See Managing Privacy Manager Certificates on page 66 Managing Trusted Contacts on page 70 or Configuring Privacy Mana
91. ge select the check box to enable one or more of the following options e Windows password e Fingerprints select models only e Face select models only e Smart card select models only e Contactless card select models only e Proximity card select models only e Bluetooth select models only e PIN select models only If you are prompted to enroll your fingerprints follow the on screen instructions and then click Next If you are prompted to set up a smart card follow the on screen instructions and then click Next If you are prompted to set up a contactless card follow the on screen instructions and then click Next If you are prompted to set up a proximity card follow the on screen instructions and then click Next If you are prompted to connect a Bluetooth phone follow the on screen instructions and then click Next If prompted for a PIN follow the on screen instructions and then click Next On the Face logon screen a Click Advanced and then configure additional options For more information see Advanced User Settings on page 46 b Click Start to enroll scenes for Face Recognition For more information see Enrolling scenes for face logon on page 44 c Click Next On the final page of the wizard click Finish The Security Manager dashboard Home page is displayed Getting started with the Setup Wizard 3 Easy Setup Guide for Small Business This chapter is designed to demonstrate
92. ger for Microsoft Outlook on page 73 for more information Configuring Privacy Manager for Microsoft Outlook 1 2 Open Privacy Manager click Settings and then click the Email tab On the main Microsoft Outlook toolbar click the down arrow next to Send Securely Privacy in Outlook 2003 and then click Settings On the toolbar of a Microsoft email message click the down arrow next to Send Securely and then click Settings Select the actions you want to perform when you send a secure email and then click OK Signing and sending an email message 1 2 In Microsoft Outlook click New or Reply Type your email message General tasks 73 3 Click the down arrow next to Send Securely Privacy in Outlook 2003 and then click Sign and Send 4 Authenticate using your chosen security login method Sealing and sending an email message Sealed email messages that are digitally signed and sealed encrypted can only be viewed by people you choose from your Trusted Contacts list To seal and send an email message to a Trusted Contact 1 In Microsoft Outlook click New or Reply 2 Type your email message 3 Click the down arrow next to Send Securely Privacy in Outlook 2003 and then click Seal for Trusted Contacts and Send 4 Authenticate using your chosen security login method Viewing a sealed email message When you open a sealed email message the security label is displayed in the heading of the ema
93. gram e Fora website click Add domain name to Password Manager e Fora program click Add this logon screen to Password Manager 3 Enter your logon data Logon fields on the screen and their corresponding fields on the dialog box are identified with a bold orange border You can also display this dialog box by clicking Add Logon from the Password Manager Manage tab using the ctrl Windows logo key h hotkey or swiping your finger s a To populate a logon field with one of the preformatted choices click the arrows to the right of the field b To view the password for this logon click Show password c To have the logon fields filled in but not submitted clear the Automatically submit logon data check box d To enable VeriSign VIP security select the want VIP security on this site check box This option appears only for sites where VeriSign Identity Protection VIP is available When supported by the site you can also choose to have your VIP Security Code automatically filled in along with your usual method of authentication e Click OK to select the authentication method that you wish to use fingerprints face smart card proximity card contactless card Bluetooth phone PIN or password and then log on with the selected authentication method The plus sign is removed from the Password Manager icon to notify you that the logon has been created f If Password Manager does not detect the logon fields click More
94. hardware encryption Hardware encryption provides the Disable Sleep Mode for Added Security option which prevents Sleep or Standby from occurring when enabled When waking from Hibernation Drive Encryption pre boot authentication is displayed for both software or hardware encryption Eyf NOTE If the Windows administrator has enabled BIOS Pre boot Security in HP ProtectTools Security Manager and if One Step Logon is enabled by default you can log in to the computer immediately after authenticating at BIOS Pre boot without needing to reauthenticate at the Drive Encryption login screen Single user logon A On the Logon page enter your Windows password or smart card PIN or swipe a registered finger Multiple user logon 1 On the Select user to log on page select the user to logon from the drop down list and then click Next 2 On the Logon page enter your Windows password or smart card PIN or swipe a registered finger Ey NOTE The following smart cards are supported Supported smart cards e Axalto CyberFlex Access 64K v2c e Axalto Access 64K e Gemalto 64K v2 e Oberthur CS PIV 2048 bit General tasks 57 e RSA SID800 v2 e RSA SID800 Rev D Sahara e Aladdin eToken Java 72kl e Gemalto NET e Gemalto NET v2 e Gemalto CyberFlex Access 2 Internal readers e Alcor Internal USB reader e Ricoh NOTE If the recovery key is used to log in at the Drive Encryption login screen additional credentia
95. he Advanced Settings view ensure that the eSATA drive letter is not in the list of drives for which Device Access Manager will not deny access If the eSATA drive letter is listed delete the drive letter and then click Apply The device can be controlled using the Removable Media device class by using either the Simple Configuration view or the Device Class Configuration view Unmanaged Device Classes HP ProtectTools Device Access Manager does not manage the following device classes Input output devices Biometric Mouse Keyboard o Printer Plug and play PnP printers Printer upgrade Infrared human interface devices Smart card reader Multi port serial o Disk drive Floppy disk controller FDC Advanced Settings 99 o Hard disk controller HDC Human interface device HID class e Power o o Battery Advanced power management APM support e Miscellaneous o Computer Decoder Display Processor System Unknown Volume Volume snapshot Security devices Security accelerator Intel unified display driver Media driver Medium changer Multifunction Legacard Net client Net service Net trans SCSI adapter 100 Chapter 9 Device Access Manager for HP ProtectTools select models only 10 Theft recovery select models only Computrace for HP ProtectTools purchased separately allows you to remotely monitor manage and track your computer Once
96. he confirmation email and then click Log in Using the Customer Center you can e Monitor your computers e Protect your remote data e Report the theft of any computer protected by Computrace A Click Learn More for more information about Computrace for HP ProtectTools 101 102 Chapter 10 Theft recovery select models only 11 Embedded Security for HP ProtectTools select models only z NOTE The integrated Trusted Platform Module TPM embedded security chip must be installed in your computer to use Embedded Security for HP ProtectTools Embedded Security for HP ProtectTools protects against unauthorized access to user data or credentials This software module provides the following security features e Enhanced Microsoft Encryption File System EFS file and folder encryption e Creation of a personal secure drive PSD for protecting user data e Data management functions such as backing up and restoring the key hierarchy e Support for third party applications such as Microsoft Outlook and Internet Explorer for protected digital certificate operations when using the Embedded Security software The TPM embedded security chip enhances and enables other HP ProtectTools Security Manager security features For example Credential Manager can use the embedded chip as an authentication factor when the user logs on to Windows Setup procedures CAUTION To reduce security risk it is highly recommended that your
97. he security of your communications with Privacy Manager e Administration Allows administrators to access the following options Administrative Console Allows administrators to manage security and users Central Management Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Digital Persona Pro product updates and messages e Advanced Displays commands for accessing additional features including Preferences Allows you to display the Security Manager icon in the taskbar notification area or restore defaults Backup and Restore Allows you to back up or restore data o About Displays information about HP ProtectTools Security Manager such as the version number and copyright notice e Main area Displays application specific screens e Displays the Security Manager software Help This icon is located at the top right of the window next to the minimize and maximize icons 34 Chapter 5 HP ProtectTools Security Manager Your personal ID card Your ID card uniquely identifies you as the owner of this Windows account showing your name and a picture of your choice It is prominently displayed in the upper left corner of Security Manager pages You can change the picture and the way that your name is displayed By default your full Windows user name and the picture you selected during Windows setup are shown To change the displ
98. his feature clear the check box beside Prompt to add logons for logon screens 2 Open Password Manager with ctri win h The default hotkey that opens the Password Manager Quick Links menu is ctrl Windows logo key h To change the hotkey click this option and enter a new key combination Combinations may include one or more of the following ctrl alt or shift and any alphabetic or numeric key 3 Click Apply to save your changes DigitalPass With VeriSign Identity Protection VIP you can create VeriSign VIP access Credential ID for use with VeriSign VIP enabled websites These Credential IDs are used by Password Manager to create Security Codes that can be dragged and dropped into VeriSign VIP enabled logon screens or manually entered into specified fields You can enable VeriSign VIP and create a Credential ID from the Security Manager dashboard In order to use the Credential ID you must register it on each website where it will be used After registration and first use of a Credential ID it may optionally be appended to and submitted with your regular logon credentials For sites that do not allow appending the Credential ID you can drag and drop or manually enter the Credential ID information To enable VeriSign VIP and create a VeriSign VIP access Credential ID from the Security Manager dashboard 1 Open the Security Manager dashboard For more information see Opening Security Manager on page 33 2 Click Password
99. hods e Configure options hidden from users e Activate Drive Encryption and configure user access e Configure Device Access Manager policies and user access e Use administrator tools to add and remove HP ProtectTools users and view user status HP ProtectTools Security Manager General users can perform the following functions e Configure and change settings for File Sanitizer shredding and bleaching e View settings for Encryption Status and Device Access Manager e Use Privacy Manager to increase security of emails and other documents e Activate Computrace for HP ProtectTools e Configure Preferences and Backup and Restore options Credential Manager General users can perform the following functions e Change user names and passwords e Configure and change user credentials such as a Windows password fingerprint face images smart card proximity card or contactless card Password Manager General users can perform the following functions e Organize and set up user names and passwords e Create stronger passwords for enhanced account security Password Manager fills in and submits the information automatically e Streamline the logon process with the Single Sign On feature which automatically remembers and applies user credentials Drive Encryption for HP ProtectTools select models only Provides complete full volume hard drive encryption e Forces pre boot authentication in order to decrypt a
100. icate If you feel that the security of your Privacy Manager Certificate has been jeopardized you may revoke your own certificate Setup procedures 69 NOTE A revoked Privacy Manager Certificate is not deleted The certificate can still be used to view files that are encrypted 1 Open Privacy Manager and then click Certificates Click Advanced Click the Privacy Manager Certificate you want to revoke and then click Revoke 2 3 4 When the confirmation dialog box opens click Yes 5 Authenticate using your chosen security login method 6 Follow the on screen instructions Managing Trusted Contacts Trusted Contacts are users with whom you have exchanged Privacy Manager Certificates enabling you to securely communicate with one another Trusted Contacts Manager allows you to perform the following tasks e View Trusted Contact details e Delete Trusted Contacts e Check revocation status for Trusted Contacts advanced Adding Trusted Contacts Adding Trusted Contacts is a 3 step process 1 You send an email invitation to a Trusted Contact recipient 2 The Trusted Contact recipient responds to the email 3 You receive the email response from the Trusted Contact recipient and then click Accept You can send Trusted Contact email invitations to individual recipients or you can send the invitation to all the contacts in your Microsoft Outlook address book See the following sections to add Trusted Contacts
101. ice document you must restore the Privacy Manager Certificate that was used to encrypt the file A Trusted Contact wanting to view an encrypted Microsoft Office document must have a Privacy Manager Certificate and Privacy Manager must be installed on his or her computer In addition the Trusted Contact must be selected by the owner of the encrypted Microsoft Office document Advanced tasks Migrating Privacy Manager Certificates and Trusted Contacts to a different computer You can securely migrate your Privacy Manager Certificates and Trusted Contacts to another computer or back up your data for safekeeping To do this back up the data as a password protected file to a network location or any removable storage device and then restore the file to the new computer Backing up Privacy Manager Certificates and Trusted Contacts To back up your Privacy Manager Certificates and Trusted Contacts to a password protected file follow these steps 1 2 6 7 Open Privacy Manager and then click Migration Click Backup On the Select Data page select the data categories to be included in the migration file and then click Next On the Migration File page enter a file name or click Browse to search for a location and then click Next Enter and confirm a password and then click Next Ey NOTE Store this password in a safe place because you will need it when you restore the migration file Authenticate using your chos
102. il The security label provides the following information e Which credentials were used to verify the identity of the person who signed the email e The product that was used to verify the credentials of the person who signed the email Using Privacy Manager in a Microsoft Office document After you install your Privacy Manager Certificate a Sign and Encrypt button is displayed on the right side of the toolbar of all Microsoft Word Microsoft Excel and Microsoft PowerPoint documents When you click the down arrow next to Sign and Encrypt you can choose from the following options e Sign Document This option adds your digital signature to the document e Add Signature Line Before Signing Microsoft Word and Microsoft Excel only By default a signature line is added when a Microsoft Word or Microsoft Excel document is signed or encrypted To turn this option off click Add Signature Line to remove the check mark e Encrypt Document This option adds your digital signature and encrypts the document e Remove Encryption This option removes encryption from the document e Open the Privacy Manager software Certificates Trusted Contacts and Settings options allow you to open the Privacy Manager software to add view or change current settings See Managing Privacy Manager Certificates on page 66 Managing Trusted Contacts on page 70 or Configuring Privacy Manager for Microsoft Office on page 75 for more information 74 Chapter 7 Pri
103. ill appear in place of a title and is either deleted or replaced by the 6 7 user s title when the document is signed Select the Show sign date in signature line check box to show the date Select the Show signer s title in signature line check box to show the title NOTE The owner of the document assigns suggested signers to his or her document The 8 Show sign date in signature line and or Show signer s title in signature line check boxes must be selected in order for the suggested signer to be able to display the date and or title in the signature line Click OK Adding a suggested signer s signature line When suggested signers open the document they will see their name in brackets indicating that their signature is required To sign the document 1 2 Double click the appropriate signature line Authenticate using your chosen security login method The signature line will be shown according to the settings specified by the owner of the document Encrypting a Microsoft Office document You can encrypt a Microsoft Office document for you and for your Trusted Contacts When you encrypt a document and close it you and the Trusted Contact s you select from the list must authenticate before opening it To encrypt a Microsoft Office document 1 2 76 Chapter 7 In Microsoft Word Microsoft Excel or Microsoft PowerPoint create and save a document Click the Home tab click the down arrow n
104. in which the Password Manager icon is displayed Help Displays the Security Manager Help For Web pages or programs where a logon has already been created The following options are displayed on the context menu Fill in logon data Displays a Verify your identity page If successfully authenticated your logon data is entered in the logon fields automatically and then the page is submitted if submission was specified when the logon was created or last edited Edit Logon Allows you to edit your logon data for this website Add Logon Allows you to add an account to Password Manager Open Password Manager Launches Password Manager Help Displays the Security Manager Help Ey NOTE The administrator of this computer may have set up Security Manager to require more than one credential when verifying your identity Adding logons You can easily add a logon for a website or a program by entering the logon information once From then on Password Manager automatically enters the information for you You can use these logons My Logons 37 after browsing to the website or program or click a logon from the Password Manager Quick Links menu to have Password Manager open the website or program and log you on To add a logon 1 Open the logon screen for a website or program 2 Click the arrow on the Password Manager icon and then click one of the following depending on whether the logon screen is for a website or a pro
105. ing using a key sequence 1 86 Chapter 8 Hold down the special character key s that you specified either the ctrl key or the alt key and the shift key if specified while pressing your chosen character If a confirmation dialog box opens click Yes File Sanitizer for HP ProtectTools select models only Using the File Sanitizer icon Z CAUTION Shredded assets cannot be recovered Carefully consider which items you select for manual shredding 1 Navigate to the document or folder you want to shred 2 Drag the asset to the File Sanitizer icon on the desktop 3 When the confirmation dialog box opens click Yes Manually shredding one asset Z CAUTION Shredded assets cannot be recovered Carefully consider which items you select for manual shredding 1 Right click the HP ProtectTools icon in the notification area at the far right of the taskbar click File Sanitizer and then click Shred One 2 When the Browse dialog box opens navigate to the asset you want to shred and then click OK Eyf NOTE The asset you select can be a single file or folder 3 When the confirmation dialog box opens click Yes or 1 Right click the File Sanitizer icon on the desktop and then click Shred One 2 When the Browse dialog box opens navigate to the asset you want to shred and then click OK 3 When the confirmation dialog box opens click Yes or 1 Open File Sanitizer and then click Shred 2 Click th
106. ingerprints If the administrator selected Fingerprints on the Choose your credentials screen and if your computer has a fingerprint reader built in or connected the Getting Started wizard guides you through the process of setting up or enrolling your fingerprints You can also enroll your fingerprints on the Fingerprint page under Credential Manager in the Security Manager dashboard 1 On the Fingerprints page of the wizard an outline of two hands is displayed Fingers that are already enrolled are highlighted in green Click a finger on the outline Ey NOTE To delete a previously enrolled fingerprint click its finger 2 You are prompted to swipe the finger until its fingerprint is successfully enrolled An enrolled finger is highlighted in green on the outline 3 You must enroll at least two fingers index or middle fingers are preferable Repeat steps 1 and 2 for another finger 4 Click Save and then follow the instructions on the screen CAUTION When enrolling fingerprints through the wizard fingerprint information is not saved until you click Save If you leave the computer inactive for a while or close the program the changes you made are not saved Enrolling scenes for face logon 44 If your computer has a webcam built in or connected HP ProtectTools Security Manager prompts you to set up or enroll your scenes during initial setup in the Getting Started Wizard You can also enroll scenes on the Face
107. ings click the Restore Defaults button Antimalware Central The Antimalware Central page under Applications in the left panel of Administrative Console allows you to monitor the status of antivirus and antimalware programs installed on your computer such as Antivirus Antispyware Antiphishing Firewall Administrators can perform the following operations Data Enable Disable The Data section of the left panel of Administrative Console allows you to configure settings for the following applications Drive Encryption Configure settings and display drive status For more information see the Drive Encryption software Help by clicking the blue icon at the top right of the Drive Encryption page Embedded Security select models only Configure backup migration password reset and advanced settings For more information see the Embedded Security software Help by clicking the blue icon at the top right of the Embedded Security page Computer The Computer section of the left panel of Administrative Console allows you to configure settings for the Device Access Manager application 30 Chapter 4 Simple Configuration Device Class Configuration Just in Time Authentication JITA Configuration Advanced settings HP ProtectTools Security Manager Administrative Console For more information see the Device Access Manager software Help by clicking the blue icon at the top right of the Device Access Manager page
108. is authenticated successfully you can access the computer If face logon times out Face Recognition pauses Click the Camera icon to resume the authentication process y NOTE If lighting is insufficient and you are not able to log on using Face Recognition you can enter your Windows password to log on to the computer Once you log on to the computer if Face Recognition asks you to add additional scenes to enhance your ability to log on during future login sessions click Yes My Logons 45 Dark mode If the lighting is too dark during the face logon process the face logon screen background color switches automatically to a white screen to provide better illumination of the face To switch the face logon screen background color manually click the Light bulb icon Learning If face logon is unsuccessful but you enter your password successfully you may be prompted to save a series of images to increase the chances of successful face logon in the future Deleting a scene To delete a currently enrolled scene 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager 2 Under My Logons click Credential Manager and then click Face 3 Click the scene to be deleted and then click the Trash can icon 4 Click OK on the confirmation dialog Advanced User Settings 1 Open the Security Manager dashboard For more information see Opening Security Manager on
109. ists of a user name and password and possibly other selected information that can be used to log on to websites or other programs manual shred Immediate shredding of an asset or selected assets which bypasses the automatic shred schedule migration A task that allows the management restoration and transfer of Privacy Manager Certificates and Trusted Contacts network account A Windows user or administrator account either on a local computer in a workgroup or on a domain PIN Personal identification number PKI The Public Key Infrastructure standard that defines the interfaces for creating using and administering certificates and cryptographic keys power on authentication A security feature that requires some form of authentication such as a smart card security chip or password when the computer is turned on Privacy Manager certificate A digital certificate that requires authentication each time you use it for cryptographic operations such as signing and encrypting email messages and Microsoft Office documents PSD Personal secure drive which provides a protected storage area for sensitive information reboot The process of restarting the computer restore Glossary 119 A process that copies program information from a previously saved backup file into this program revocation password A password that is created when a user requests a digital certificate The password is required when the user wants to rev
110. jectives security 7 opening Device Access Manager for HP ProtectTools 89 Drive Encryption 54 File Sanitizer for HP ProtectTools 82 HP ProtectTools Administrative Console 22 Privacy Manager 65 Security Manager 33 owner password changing 107 setting 104 P password Basic User Key 106 changes using different keyboard layouts 110 changing 43 changing owner 107 emergency recovery 104 exceptions 109 guidelines 10 HP ProtectTools 9 managing 9 owner 104 policies 8 rejected 113 resetting user 107 secure 10 strength 41 Password Manager easy setup 17 viewing and managing saved authentications 17 personal secure drive PSD 105 PIN 48 preassigned certificate 67 predefined shred profile 83 preferences setting 49 Privacy Manager 73 authentication methods 65 opening 65 Privacy Manager Certificate 66 security login methods 65 using in Microsoft Office document 74 using with Microsoft Outlook 73 Privacy Manager Certificate backing up 78 deleting 69 receiving 67 renewing 68 requesting 66 restoring 69 78 revoking 69 setting a default 68 setting up 67 viewing details 68 Privacy Manager for HP ProtectTools 65 managing Privacy Manager certificates 66 managing Trusted Contacts 70 migrating Privacy Manager Certificates and Trusted Contacts to a different computer 78 setup procedures 66 protecting assets from automatic shredding 84 proximity card 28 47 29 36 37 Q Quick Links menu 39 R recovering access
111. l computers The IT manager uses Device Access Manager to enable access for some employees while blocking external access for others Privacy Manager for HP ProtectTools select models only Privacy Manager for HP ProtectTools is used when Internet email communications need to be secured The user can create and send email that can only be opened by an authenticated recipient With Privacy Manager the information cannot be compromised or intercepted by an imposter Example 1 A stock broker wants to make sure that his emails only go to specific clients and that no one can fake the email account and intercept it The stock broker signs himself and his clients up with Privacy Manager Privacy Manager issues them a Certificate of Authentication CA to each user Using this tool the stock broker and his clients must authenticate before the email is exchanged Privacy Manager for HP ProtectTools makes it easy to send and receive email where the recipient has been verified and authenticated The mail service can also be encrypted The encryption process is similar to the one used during general credit card purchases on the Internet Example 2 A CEO wants to ensure that only the members of the board of directors can view the information he sends through email The CEO uses the option to encrypt the email sent and received from the directors A Privacy Manager Certificate of Authentication allows the CEO and directors to have a copy of the encryption ke
112. layout then HP ProtectTools can support the configuration A WARNING When HP ProtectTools is deployed passwords entered with a Windows IME will be rejected Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level 109 Password changes using keyboard layout that is also supported If the password is initially set with one keyboard layout such as U S English 409 and then the user changes the password using a different keyboard layout that is also supported such as Latin American 080A the password change will work in HP Drive Encryption but it will fail in the BIOS if the user uses characters that exist in the latter but not in the former for example 6 Ey NOTE Administrators can resolve this problem by using the HP ProtectTools Manage Users feature to remove the user from HP ProtectTools selecting the desired keyboard layout in the operating system and then running the Security Manager Setup Wizard again for the same user The BIOS stores the desired keyboard layout and passwords that can be typed with this keyboard layout will be properly set in the BIOS Another potential issue is the use of different keyboard layouts that can all produce the same characters For example both the U S International keyboard layout 20409 and the Latin American keyboard layout 080A can produce the character although different keystroke sequences might be required If a password is initially
113. lected items on page 87 Manually activate free space bleaching This feature allows you to manually activate free space bleaching For details see Manually activating free space bleaching on page 88 Abort a shred or free space bleaching operation This feature allows you to stop the shred or free space bleaching operation For details see Aborting a shred or free space bleaching operation on page 88 View the log files This feature allows you to view shred and free space bleaching log files which contain any errors or failures from the last shred or free space bleaching operation For details see Viewing the log files on page 88 Ey NOTE The shred or free space bleaching operation can take a significant length of time Even though shredding and free space bleaching are performed in the background your computer may run slower due to increased processor usage Using a key sequence to initiate shredding 1 2 3 Open File Sanitizer and then click Shred Select the Key sequence check box Select either the CTRL check box the ALT check box or both You can also select the SHIFT box for additional control Enter a character in the available box For example to initiate automatic shredding using ctrl and the s key select the CTRL check box and then enter s in the box NOTE Be sure to select a key sequence that is different from other key sequences you have configured To initiate shredd
114. lete Deletion of the Windows reference to an asset The asset content remains on the hard drive until obscuring data is written over it by free space bleaching Single Sign On A feature that stores authentication information and allows you to use Security Manager to access Internet and Windows applications that require password authentication smart card A small piece of hardware similar in size and shape to a credit card which stores identifying information about the owner Used to authenticate the owner to a computer suggested signer A user who is designated by the owner of a Microsoft Word or Microsoft Excel document to add a signature line to the document Trusted Contact A person who has accepted a Trusted Contact invitation 120 Glossary Trusted Contact invitation An email that is sent to a person asking them to become a Trusted Contact Trusted Contact recipient A person who receives an invitation to become a Trusted Contact Trusted Contacts list A listing of Trusted Contacts trusted message A communication session during which trusted messages are sent from a trusted sender to a Trusted Contact Trusted Platform Module TPM embedded security chip The generic term for the HP ProtectTools Embedded Security Chip A TPM authenticates a computer rather than a user by storing information specific to the host system such as encryption keys digital certificates and passwords A TPM minimizes the risk that information
115. logon page under Credential Manager in the Security Manager dashboard You must enroll one or more scenes in order to use face logon After you have enrolled successfully you can also enroll a new scene if you have experienced difficulty during logon because one or more of the following conditions have changed e Your face has changed significantly since your last enrollment e The lighting is quite different from any of your previous enrollments e You were wearing glasses or not during your last enrollment Ey NOTE If you are having difficulty enrolling scenes try moving closer to the webcam To enroll a scene from the Getting Started Wizard 1 On the Face logon page of the wizard click Advanced and then configure additional options For more information see Advanced User Settings on page 46 2 Click OK 3 Click Start or if you have enrolled scenes previously click Enroll a new scene Chapter 5 HP ProtectTools Security Manager 5 6 During scene enrollment you can watch a demonstration by clicking Play Video or change the background lighting click the Light bulb icon If this is the initial enrollment a dialog will appear asking if you want to see a demonstration video Click Yes or No Click the Camera icon and then follow the on screen instructions to enroll your scene Ey NOTE Be sure to look at your image turning your head accordingly while the scenes are being captured Click Next You ca
116. ls select models only ccsseeccsseeeeeeeeeeesseeeeeeeeeesseeeeeeeeeeeeseeeeees 53 Opening Drive Encryption rcer ania AAEN A NEEESE ENEA 54 General tasks orosei nanni EEEa AEAEE EE E EAEN AE aN AEE E 54 Activating Drive Encryption for standard hard drives cccccceceeeeeeeeeeeeeeeeenneeeeseeenaeees 54 Activating Drive Encryption for self encrypting drives esseeeseeesesssrresserrrrssrserrsssrrrrnssrens 55 Deactivating Drive Encryption c cess eeeeeee eee eeeeeeeeeeeeaaeeeeseeaaeeeeeeeneeeeeeeeneeerenenaes 56 Logging in after Drive Encryption is activated ec ccececeeeneeeeeeeecneeeeeeeeeeeeeeeeeneeeeeseaas 57 Protect your data by encrypting your Nard drive e eee eeeeeeeeeeeeeeeeeennaeeeeeeeeettaeeeeeeeeenaaees 58 Displaying Encryption Status 20 0 cere eee etree terete ee aae eee eeeeaaeeeeeeeeaaeeeeeeeeiaeeeeeseeaas 58 Advanc d TASKS muninnan Aida naattotieea a a a a a aaa aa a aa a 59 Managing Drive Encryption administrator task eeeeesesesesseerrressrerrrssrrrrssrrernnssserenns 59 Using Enhanced Security with TPM select models only eeen 60 Encrypting or decrypting individual drive partitions software encryption ONY serp daa sbeetadh inden cabetay tanh os doeseeiieebaancacuasvnad eee spaaaesad 61 Performing an HP SpareKey Recovery ccccceeeeeceeeeeeneeeeeeeeenaeeeeeeetaeeeeeeeaas 61 Backup and recovery administrator task 0 ceceeeeceeeeeeeceeeeeeeeeeeaaeaeeeeeeeeen
117. ls are required at Windows logon to access user accounts Protect your data by encrypting your hard drive It is highly recommended that you use the HP ProtectTools Security Manager Setup Wizard to protect your data by encrypting your hard drive After activation any added hard drives or partitions created can be encrypted by following these steps 1 In the left pane click the icon to the left of Drive Encryption to display the available options 2 Click Settings 3 For software encrypted drives select the drive partitions to be encrypted Ey NOTE This also applies to a mixed drive scenario where one or more standard hard drives and one or more self encrypting drives are present A For hardware encrypted drives select additional drive s to be encrypted Displaying encryption status Users can display encryption status from HP ProtectTools Security Manager E NOTE Administrators can change Drive Encryption status by using HP ProtectTools Administrative Console 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager 2 Under Security Applications click Drive Encryption In a software or hardware encryption scenario the drive encryption status is displayed as one of the following e Enabled e Disabled 58 Chapter6 Drive Encryption for HP ProtectTools select models only In a software encryption scenario the drive encryption status is displa
118. me and password into Password Manager Ey NOTE The areas that Password Manager will use now and for subsequent visits are highlighted 3 When complete click the OK button 4 Password Manager can also save your user name and passwords for network shares or mapped network drives Viewing and managing the saved authentications in Password Manager Password Manager allows you to view manage back up and launch your authentications from a central location Password Manager also supports the launching of saved sites from Windows To open Password Manager use one of the following two methods e Use the keyboard combination of ctrl Windows logo key h to open Password Manager and then click Open to launch and authenticate the saved shortcut e Select the Manage tab in Password Manager to open HP ProtectTools Security Manager to edit the credentials Password Manager s Edit option allows you to view and modify the name login name and even reveal the passwords HP ProtectTools for Small Business allows all credentials and settings to be backed up and or copied to another computer Password Manager 17 File Sanitizer for HP ProtectTools File Sanitizer is designed to make it very difficult for an unauthorized person to recover data you have deleted Multiple options allow you to erase manually or to establish a regular schedule to erase selected files and folders including browser history To start permanently erasing your dele
119. me computer from which you are requesting the Privacy Manager Certificate Requesting a Privacy Manager Certificate 1 2 3 4 5 6 7 Open Privacy Manager and then click Certificates Click Request a Privacy Manager Certificate On the Welcome page read the text and then click Next On the License Agreement page read the license agreement Be sure that the check box next to Check here to accept the terms of this license agreement is selected and then click Next On the Your Certificate Details page enter the required information and then click Next On the Certificate Request Accepted page click Finish You will receive an email in Microsoft Outlook with your Privacy Manager Certificate attached 66 Chapter 7 Privacy Manager for HP ProtectTools select models only Obtaining a preassigned Corporate Privacy Manager Certificate 1 2 In Outlook open the email that you received indicating that a Corporate Certificate has been preassigned to you Click Obtain You will receive an email in Microsoft Outlook with your Privacy Manager Certificate attached To install the certificate see Setting up a Privacy Manager Certificate on page 67 Setting up a Privacy Manager Certificate A When you receive the email with your Privacy Manager Certificate attached open the email and then click the Setup button in the lower right corner of the message in Outlook 2007 or Outlook 2010 or in the upper left corner
120. me device classes such as DVD and CD ROM may be further controlled by allowing or denying access separately for read and write operations For other devices and classes read and write access rights can be inherited For example read access may be inherited from a higher class but write access may be specifically denied for a user or group Ey NOTE If the Read check box is cleared the access control entry has no effect on read access to the device but read access is not denied Ey NOTE The Administrators group cannot be added to the User List Instead use the Device Administrators group Example 1 If a user or group is denied write access for a device or class of devices The same user the same group or a member of the same group can be granted write access or read write access only for a device below this device in the device hierarchy Example 2 lf a user or group is allowed write access for a device or class of devices The same user the same group or a member of the same group can be denied write access or read write access only for the same device or a device below this device in the device hierarchy Example 3 lf a user or group is allowed read access for a device or class of devices The same user the same group or a member of the same group can be denied read access or read write access only for the same device or a device below this device in the device hierarchy Example 4 If a user or group is denied
121. n a nevertheless works because the software converts it to c0a However because of subtle differences between the keyboard layouts it is recommended that Spanish speaking users change their Windows keyboard layout to 1040a Spanish Variation or 080a Latin American US international o The 3 and x n a n a keys on the top row are rejected o The and P keys on the second row are rejected The a 6 and keys on the third row are rejected The key on the bottom row is rejected Special key handling 111 Language Czech Slovakian Hungarian Slovenian Japanese Windows The g key is rejected o The j key is rejected o The key is rejected o The 1 and z keys are rejected The g k 0 andr keys are rejected The z key is rejected The z key is rejected The 2Z key is rejected in Windows and the alt key generates a dead key in the BIOS For Windows XP only the standard Japanese keyboard layout 411 is fully supported One IME commonly represented in Windows XP as Microsoft Standard IME 2002 normally would not be supported However empirical testing has demonstrated that this IME is a near duplicate of keyboard layout 411 when typing simple characters The software therefore switches this IME to keyboard layout 411 when securing the BIOS and HP Drive Encryption with localized Japanese passwords When available Micro
122. n also enroll scenes from the Security Manager dashboard 1 n a pp Open the Security Manager dashboard For more information see Opening Security Manager on page 33 Under My Logons click Credential Manager and then click Face Click Advanced and then configure additional options For more information see Advanced User Settings on page 46 Click OK Click Start or if you have enrolled scenes previously click Enroll a new scene If you are prompted to enter your Windows password enter it and then click Next During scene enrollment you can watch a demonstration by clicking Play Video or change the background lighting click the Light bulb icon If this is the initial enrollment a dialog will appear asking if you want to see a demonstration video Click Yes or No Click the Camera icon and then follow the on screen instructions to enroll your scene NOTE Be sure to look at your image turning your head accordingly while the scenes are being captured For more information see the Face Recognition software Help by clicking the blue icon at the top right of the Face enrollment page Authentication After you have enrolled one or more scenes you can use your face for authentication when you log on to the computer or when you begin a new Windows session b 3 When the authentication screen is launched and the camera detects your face you have 5 seconds to start the logon process If your face
123. n set and confirm the new password oP Ye Ss Click OK Advanced tasks Administrators can perform the following tasks in Embedded Security e Backing up and restoring Embedded Security credentials Embedded Security settings and Personal Secure Drives e Changing the owner password e Resetting a user password e Securely migrating user security credentials from a source platform to a destination platform Backing up and restoring The Embedded Security backup feature creates an archive that contains certification information to be restored in case of emergency Creating a backup file To create a backup file 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console 2 Inthe left pane click Embedded Security and then click Backup 3 Follow the on screen instructions 106 Chapter 11 Embedded Security for HP ProtectTools select models only Restoring certification data from the backup file To restore data from the backup file 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console 2 Inthe left pane click Embedded Security and then click Backup 3 Inthe right pane click Restore all The HP Embedded Security for ProtectTools Backup Wizard opens 4 Follow the on screen instructions Changing the owner password Administrators can change the owner password 1 Click Start click
124. n successfully initialized you need to register the smart card Registering the smart card After initializing the smart card administrators can register the card as an authentication method in HP ProtectTools Administrative Console 1 2 3 4 op p 8 Under Central Management click Setup Wizard In the Welcome screen click Next Enter your Windows password and then click Next In the SpareKey page click Skip SpareKey Setup unless you want to update the SpareKey information and then click Next In the Enable security features page click Next In the Choose your credentials page be sure that Smart card is selected and then click Next In the Smart card page enter your PIN and then click Next Click Finish Users can also register a smart card in Security Manager For more information see the Security Manager for HP ProtectTools software Help clicking the blue icon at the top right of the Smart card page Configuring your system 27 Configuring the smart card If a smart card reader is installed or connected to the computer the Smart card page has two tabs e Settings Select the Lock the computer upon smart card removal check box to configure the computer to automatically lock when a smart card is removed and then click Apply Ey NOTE The computer locks only if the smart card was used as an authentication credential when logging on to Windows Removing a smart card that was not used to log on to
125. nagement of security solutions with DigitalPersona Pro as well as scheduling product updates and online messages Ey NOTE If there is no Central Management link in the lower left portion of the dashboard it has been disabled by the administrator of this computer Business Solutions tab 1 Open the Security Manager dashboard For more information see Opening Security Manager on page 33 Click Administration click Central Management and then click Business Solutions Information about central management of HP ProtectTools with DigitalPersona Pro is displayed If your computer is connected to the Internet you can watch a demo video or you can navigate to DigitalPersona s manageability website http www protecttools com e Updates and Messages 1 Advanced Open the Security Manager dashboard For more information see Opening Security Manager on page 33 Click Administration click Central Management and then click Updates and Messages To request information about new applications and updates select the check box for Keep me informed about new applications and updates To set up a schedule for automatic updates select the number of days To check for updates click Check Now You can access the following options by clicking Advanced in the lower left panel of the dashboard e Preferences Allows you to personalize settings for Security Manager e Backup and Restore Allows you to back up a
126. nd access the data e Offers the option to activate self encrypting drives select models only Privacy Manager for HP ProtectTools select models e Used to obtain Privacy Manager Certificates which verify the only source integrity and security of communication when using email and Microsoft Office documents 2 Chapter 1 Introduction to security Module File Sanitizer for HP ProtectTools select models only Key features Allows you to securely shred digital assets securely delete sensitive information including application files historical or Web related content or other confidential data on your computer and periodically bleach the hard drive write over data that has been previously deleted but is still present on the hard drive in order to make recovery of the data more difficult Embedded Security for HP ProtectTools select models only Uses a Trusted Platform Module TPM embedded security chip to protect against unauthorized access to user data and credentials stored on a computer Allows creation of a personal secure drive PSD which is useful in protecting user file and folder information Supports third party applications such as Microsoft Outlook and Internet Explorer for protected digital certificate operations Device Access Manager for HP ProtectTools select models only Allows IT managers to control access to devices based on user profiles Prevents unauthorized users from
127. nd restore your Security Manager data e About Displays version information about Security Manager Setting your preferences You can personalize settings for HP ProtectTools Security Manager From the Security Manager dashboard click Advanced and then click Preferences Available settings are displayed on two tabs General and Fingerprint General tab Appearance Show icon in taskbar notification area e To enable displaying the icon on the taskbar select the check box To disable displaying the icon on the taskbar clear the check box My Logons 49 Fingerprint tab y NOTE The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed Quick Actions Use Quick Actions to select the Security Manager task to be performed when you hold down a designated key while swiping your fingerprint To assign a Quick Action to one of the listed keys click a Key Fingerprint option and then select one of the available tasks from the menu Fingerprint Scan Feedback Displayed only when a fingerprint reader is available Use this setting to adjust the feedback that occurs when you swipe your fingerprint Enable sound feedback Security Manager gives you audio feedback when a fingerprint has been swiped playing different sounds for specific program events You may assign new sounds to these events through the Sounds tab in the Sound setting in Windows Control Panel or di
128. new applications and updates select the check box for Keep me informed about new applications and updates To set up a schedule for automatic updates select the number of days To check for updates click Check Now Communications 31 32 Chapter 4 HP ProtectTools Security Manager Administrative Console 5 HP ProtectTools Security Manager HP ProtectTools Security Manager allows you to significantly increase the security of your computer You can use preloaded Security Manager applications as well as additional applications available for immediate download from the Web e Manage your logon and passwords e Easily change your Windows operating system password e Set program preferences e Use fingerprints for extra security and convenience e Enroll one or more scenes for authentication e Setup a smart card for authentication e Back up and restore your program data e Add more applications Opening Security Manager You can open Security Manager in any of the following ways e Click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager e Double click the HP ProtectTools icon in the notification area at the far right of the taskbar e Right click the HP ProtectTools icon in the notification area at the far right of the taskbar and then click Open Security Manager e Click the HP ProtectTools desktop gadget icon e Press the hotkey combination ctrl Window
129. ng 85 F face settings 26 features HP ProtectTools 2 File Sanitizer for HP ProtectTools 81 86 easy setup 18 opening 82 setup procedures 82 fingerprints enrolling 44 settings 25 free space bleaching 83 G General tab settings 29 getting started 16 90 group allowing access 93 denying access 93 removing 95 H hardware encryption 55 56 58 HP ProtectTools Administrative Console 21 opening 22 HP ProtectTools features 2 HP ProtectTools Getting Started Guide 115 HP ProtectTools Security Manager 33 Backup and Recovery password 9 HP SpareKey Recovery 61 l icon using 87 ID card 35 importing third party certificate 67 initializing embedded security chip 104 J JITA configuration 95 creating extendable for user or group 96 creating for user or group 96 disabling for user or group 97 Just in time Authentication Configuration 95 K key security objectives 7 key sequence 86 L learning 46 Light bulb icon 46 log files viewing 88 logging in to the computer 57 logons adding 37 categories 39 editing 39 managing 40 M management tools 31 managing credentials 43 encrypting or decrypting drive partitions 61 passwords 29 36 37 users 24 manually shredding all selected items 87 one asset 87 messages 31 49 Microsoft Excel adding signature line 75 Microsoft Office document emailing encrypted 77 encrypting 76 removing encryption 77 signing 75 Microsoft Word adding signature line 75 O ob
130. ngs You can back up credentials in the following ways e Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials e Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules Additional security elements 11 12 Chapter 1 Introduction to security 2 Getting started with the Setup Wizard The Security Manager Setup Wizard guides you through enabling available security features that are applied to all users of this computer You can also manage these features on the Security Features page of Administrative Console To set up security features through the Security Manager Setup Wizard 1 Open HP ProtectTools Security Manager from the HP ProtectTools desktop gadget icon in Windows Sidebar or the taskbar icon in the notification area at the far right of the taskbar The banner color at the HP ProtectTools desktop gadget icon indicates one of the following conditions Red HP ProtectTools has not been set up or an error condition exists with one of the ProtectTools modules Yellow Check the Applications Status page in Security Manager for settings changes that must be made Blue HP ProtectTools has been set up and it is working properly A message is displayed at the bottom of the gadget icon to indicate one of the following conditions Set up now
131. ntactless card place it very close to the reader follow the on screen instructions and then click Apply Proximity card A proximity card is a small plastic card containing a computer chip If a proximity card reader is connected to the computer if the associated driver from the manufacturer has been installed and if a proximity card has been selected as an authentication credential you can use your card in conjunction with other credentials for additional security A To setup your proximity card place it very close to the reader and then click Apply Bluetooth If the computer is equipped with Bluetooth functionality if Bluetooth has been selected as an authentication credential and if a Bluetooth phone is paired with the computer you can use your 28 Chapter 4 HP ProtectTools Security Manager Administrative Console Bluetooth phone in conjunction with other credentials for additional security Specify the Bluetooth settings A To allow silent authentication select the check box and then click Apply PIN If PIN has been selected as an authentication credential you can use a PIN in conjunction with other credentials for additional security Specify the PIN settings 1 Click the up or down arrow to select the minimal PIN length The maximum number of digits allowed is 8 2 Click Apply Applications The Settings page under Applications in the left panel of Administrative Console contains two tabs that allow you to customi
132. ocations Creating strong password policies Protecting against targeted theft An example of targeted theft would be the theft of a computer containing confidential data and customer information at an airport security checkpoint The following features help protect against targeted theft The pre boot authentication feature if enabled helps prevent access to the operating system See the following chapters Security Manager for HP ProtectTools See HP ProtectTools Security Manager on page 33 Embedded Security for HP ProtectTools See Embedded Security for HP ProtectTools select models only on page 103 Drive Encryption for HP ProtectTools See Drive Encryption for HP ProtectTools select models only on page 53 Encryption helps ensure that data cannot be accessed even if the hard drive is removed and installed into an unsecured system The Personal Secure Drive feature provided by the Embedded Security for HP ProtectTools module encrypts sensitive data to help ensure that it cannot be accessed without authentication See the following chapter Embedded Security for HP ProtectTools See Embedded Security for HP ProtectTools select models only on page 103 Computrace can track the computer s location after a theft See the following chapter Computrace for HP ProtectTools See Theft recovery select models only on page 101 Achieving key security objectives 7 8 Restricting
133. of Basic User Keys from one platform owner key to another encryption A procedure such as use of an algorithm employed in cryptography to convert plain text into cipher text in order to prevent unauthorized recipients from reading that data There are many types of data encryption and they are the basis of network security Common types include Data Encryption Standard and public key encryption Encryption File System EFS A system that encrypts all files and subfolders within the selected folder fingerprint A digital extraction of your fingerprint image Your actual fingerprint image is never stored by Security Manager 118 Glossary free space bleaching The secure writing of random data over deleted assets to distort the contents of the deleted asset group A group of users that have the same level of access or denial to a device class or a specific device HP SpareKey Recovery The ability to access your computer by answering security questions correctly ID card A Windows desktop gadget that serves to visually identify your desktop with your user name and chosen picture identity In HP ProtectTools Security Manager a group of credentials and settings that is handled like an account or profile for a particular user JITA Just in time authentication key sequence A combination of specific keys that when pressed initiates an automatic shred for example ctrl alt s logon An object within Security Manager that cons
134. oke his or her digital certificate This ensures that only the user may revoke the certificate SATA device mode A data transfer mode between a computer and mass storage devices such as hard drives and optical drives scene An image of an enrolled user to be used for authentication seal for Trusted Contacts A task that adds a digital signature encrypts the email and sends it after you authenticate using your chosen security logon method security logon method The method used to log on to the computer Send Securely button A software button that is displayed on the toolbar of Microsoft Outlook email messages Clicking the button allows you to sign and or encrypt a Microsoft Outlook email message shred The execution of an algorithm that obscures the data contained in an asset shred cycle The number of times the shred algorithm is executed on each asset The higher the number of shred cycles you select the more secure the computer is shred profile A specified list of assets to be shredded Sign and Encrypt button A software button that is displayed on the toolbar of Microsoft Office applications Clicking the button allows you to sign encrypt or remove encryption in a Microsoft Office document signature line A placeholder for the visual display of a digital signature When a document is signed the signer s name and verification method are displayed The signing date and the signer s title can also be included simple de
135. on the computer will be compromised by physical theft or an attack by an external hacker trusted sender A Trusted Contact who sends signed and or encrypted emails and Microsoft Office documents TXT Trusted Execution Technology user Anyone enrolled in Drive Encryption Non administrator users have limited rights in Drive Encryption They can only enroll with administrator approval and log on Windows administrator A user with full rights to modify permissions and manage other users Windows Logon Security Protects your Windows account s by requiring the use of specific credentials for access Windows user account The profile for an individual authorized to log on to a network or to an individual computer Glossary 121 122 Glossary Index A aborting a shred or bleach operation 88 access controlling 89 preventing unauthorized 8 account basic user 104 activating Drive Encryption for self encrypting drives 55 Drive Encryption for standard hard drives 54 free space bleaching 88 adding signature line 75 suggested signer s signature line 76 suggested signers 75 Administrative Console configuring 23 using 22 Advanced Settings 98 advanced tasks Embedded Security 106 allowing access 93 Antimalware Central 48 Applications 29 applications adding 49 Applications tab settings 29 authentication 23 45 B background service 91 backing up data 50 encryption key 61 HP ProtectTools credentials 11 Privacy M
136. on to abort the operation A To cancel the operation click the message and then click Stop Viewing the log files 88 Each time a shred or free space bleaching operation is performed log files of any errors or failures are generated The log files are always updated according to the latest shred or free space bleaching operation Ey NOTE Files that were successfully shredded or bleached do not appear in the log files One log file is created for shred operations and another log file is created for free space bleaching operations Both log files are located on the hard drive e C Program Files Hewlett Packard File Sanitizer Username _ShredderLog txt e C Program Files Hewlett Packard File Sanitizer Username _DiskBleachLog txt For 64 bit systems the log files are located on the hard drive e C Program Files x86 Hewlett Packard File Sanitizer Username _ShredderLog txt e C Program Files x86 Hewlett Packard File Sanitizer Username _DiskBleachLog txt Chapter 8 File Sanitizer for HP ProtectTools select models only 9 Device Access Manager for HP ProtectTools select models only HP ProtectTools Device Access Manager controls access to data by disabling data transfer devices NOTE Some human interface input devices such as a mouse keyboard TouchPad and fingerprint reader are not controlled by Device Access Manager For more information see Unmanaged Device Classes on page 99 Windows operating system
137. or example personal information or files historical or Web related data or other data components on the computer s internal hard drive and to periodically bleach the computer s internal hard drive File Sanitizer cannot be used to sanitize or bleach the following types of drives e Solid state drives SSD including RAID volumes that span an SSD device e External drives connected by USB Firewire or eSATA interface If a shred or bleach operation is attempted on an SSD a warning message is displayed and the operation is not performed Shredding Shredding is different from a standard Windows delete action also known as a simple delete action in File Sanitizer When you shred an asset using File Sanitizer the files are overwritten with meaningless data making it virtually impossible to retrieve the original asset A Windows simple delete action may leave the file or asset intact on the hard drive or in a state where forensic methods could be used to recover it When you choose a shred profile High Security Medium Security or Low Security a predefined list of assets is automatically selected for shredding You can also customize a shred profile by specifying the number of shred cycles which assets to include for shredding which assets to confirm before shredding and which assets to exclude from shredding For more information see Selecting or creating a shred profile on page 83 You can set an automatic shred schedule o
138. ou cannot open any files or view any data that you encrypted with that certificate If you have accidentally deleted a Privacy Manager Certificate you can restore it using the backup file that you created when you installed the certificate See Restoring a Privacy Manager Certificate on page 69 for more information To delete a Privacy Manager Certificate 1 2 3 4 5 Open Privacy Manager and then click Certificates Click the Privacy Manager Certificate you want to delete and then click Advanced Click Delete When the confirmation dialog box opens click Yes Click Close and then click Apply Restoring a Privacy Manager Certificate During installation of your Privacy Manager Certificate you are required to create a backup copy of the certificate You may also create a backup copy from the Migration page This backup copy can be used when migrating to another computer or to restore a certificate to the same computer 1 2 3 4 5 Open Privacy Manager and then click Migration Click Restore On the Migration File page click Browse to search for the dppsm file that you created during the backup process and then click Next Enter the password you used when you created the backup and then click Next Click Finish See Setting up a Privacy Manager Certificate on page 67 or Backing up Privacy Manager Certificates and Trusted Contacts on page 78 for more information Revoking your Privacy Manager Certif
139. page 33 2 Under My Logons click Credential Manager and then click Face 3 Click Advanced to configure the following options Other Settings tab Select the check boxes to enable one or more of the following options or clear the check box to disable an option These settings apply only to the current user e Play sound on face recognition events Plays a sound when face logon succeeds or fails e Prompt to update scenes when logon fails lIf face logon is unsuccessful but you enter your password successfully you may be prompted to save a series of images to increase the chances of successful face logon in the future e Prompt to enroll a new scene when logon fails lf face logon is unsuccessful but you enter your password successfully you may be prompted to enroll a new scene to increase the chances of successful face logon in the future 4 To return the settings to the original values click Restore Defaults 5 Click OK Setting up a smart card If a smart card reader is built in or connected to your computer and if the administrator has enabled a smart card as an authentication credential and performed the steps described in the HP ProtectTools Administrative Console software Help the Getting Started Wizard prompts you to insert and set up a smart card You can also set up your smart card on the Smart Card page under Credential Manager in the Security Manager dashboard 46 Chapter5 HP ProtectTools Security Manager
140. plain text device access control policy The list of devices for which a user is allowed or denied access device class All devices of a particular type such as drives digital certificate Electronic credentials that confirm the identity of an individual or a company by binding the identity of the digital certificate owner to a pair of electronic keys that are used to sign digital information digital signature Data sent with a file that verifies the sender of the material and that the file has not been modified after it was signed domain A group of computers that are part of a network and share a common directory database Domains are uniquely named and each has a set of common rules and procedures Drive Encryption Protects your data by encrypting your hard drive s making the information unreadable by those without proper authorization Drive Encryption logon screen A logon screen that is displayed before Windows starts up Users must enter their Windows user name and their password or smart card PIN Under most circumstances entering the correct information at the Drive Encryption logon screen allows access directly into Windows without having to log on again at the Windows logon screen DriveLock A security feature that links the hard drive to a user and requires the user to correctly type the DriveLock password when the computer starts up emergency recovery archive A protected storage area that allows the reencryption
141. pplications are available select models only in the Security Manager dashboard to assist with recovery of the computer if it is lost or stolen Using the console the local administrator can perform the following tasks Enabling or disabling security features Specifying required credentials for authentication Managing users of the computer Adjusting device specific parameters Configuring installed Security Manager applications Adding additional Security Manager applications 21 Opening HP ProtectTools Administrative Console For administrative tasks such as setting system policies or configuring software open the console as follows A Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console In the left panel of Security Manager click Administration and then click Administrative Console Using Administrative Console HP ProtectTools Administrative Console is the central location for administering HP ProtectTools Security Manager features and applications A To open HP ProtectTools Administrative Console click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console In the left panel of Security Manager click Administration and then click Administrative Console The Administrative console displays the following selections under Home in the left panel e System Allows you to configure the following s
142. r you can manually activate shredding using the HP ProtectTools icon in the notification area at the far right of the taskbar For more information see Setting a shred schedule on page 82 Manually shredding one asset on page 87 or Manually shredding all selected items on page 87 y NOTE A dll file is shredded and removed from the system only if it has been moved to the Recycle Bin Free space bleaching Deleting an asset in Windows does not completely remove the contents of the asset from your hard drive Windows deletes only the reference to the asset or its location on the hard drive The content Shredding 81 82 of the asset still remains on the hard drive until another asset overwrites that same area on the hard drive with new information Free space bleaching allows you to securely write random data over deleted assets preventing users from viewing the original contents of the deleted asset Ey NOTE Free space bleaching can be performed occasionally for assets that you delete by selecting Simple Delete Settings in File Sanitizer by moving the assets to the Windows Recycle Bin or by deleting the assets manually Free space bleaching provides no additional security to shredded assets You can set an automatic free space bleaching schedule or you can manually activate free space bleaching using the HP ProtectTools icon in the notification area at the far right of the taskbar For more information see Setting
143. removing data using external storage media and from introducing viruses into the system from external media Allows administrators to disable access to communication devices for specific individuals or groups of users Computrace for HP ProtectTools purchased separately Requires separate purchase of tracking and tracing subscriptions to activate Provides secure asset tracking Monitors user activity as well as hardware and software changes Remains active even if the hard drive is reformatted or replaced HP ProtectTools features 3 4 HP ProtectTools security product description and common use examples Most of the HP ProtectTools security products have both user authentication usually a password and an administrative backup to gain access if passwords are lost not available or forgotten or any time corporate security requires access Ey NOTE Some of the HP ProtectTools security products are designed to restrict access to data Data should be encrypted when it is so important that the user would rather lose the information than have it compromised It is recommended that all data be backed up in a secure location Password Manager Password Manager stores user names and passwords and can be used to e Save login names and passwords for Internet access or email e Automatically log the user in to a website or email e Manage and organize authentications e Select a Web or network asset and direc
144. rrow to select each credential and then click OK 5 To remove a credential click the X or right click the credential and then click Delete 6 Click Yes on the configuration dialog 7 To confirm whether users can log on click Check that HP ProtectTools can log on Configuring your system 23 8 9 To return to the original settings click Restore Defaults Click Apply Session Policy To define policies governing the credentials required to access HP ProtectTools applications during a Windows session 1 2 A Settings ae Noop a In the left panel of Administrative Console click Security and then click Authentication On the Session Policy tab click the down arrow and then select a category of user e For administrators of this computer e For standard users Click a credential click Add or right click a credential to display the edit dialog To require a combination of two authentication credentials click the down arrow to select each credential and then click OK To remove a credential click the X or right click the credential and then click Delete Click Yes on the configuration dialog To confirm whether users can log on click Check that HP ProtectTools can log on To return to the original settings click Restore Defaults Click Apply To allow users of this computer to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level 1 2 3
145. s logo key h to open the Password Manager Quick Links menu For information on changing the hotkey combination see Settings on page 42 Opening Security Manager 33 Using the Security Manager dashboard The Security Manager dashboard is the central location for easy access to Security Manager features applications and settings A Toopen the Security Manager dashboard click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager The dashboard displays the following components e ID Card Displays the Windows user name and a selected picture identifying the logged on user account e Security Applications Displays an expanding menu of links for configuring the following categories of security Home Manage passwords set up your authentication credentials or check the status of the security applications Theft Recovery Computrace for HP ProtectTools purchased separately Status Check the status of the HP ProtectTools security applications Ey NOTE Applications that are not installed on the computer are not displayed in the following list My Logons Manage your authentication credentials with Password Manager and Credential Manager e My Data Manage the security of your data with Drive Encryption and Embedded Security select models only e My Computer Manage the security of your computer with Device Access Manager e My Communications Manage t
146. s te avin tedca i a ventas 81 Free Space DIGACIING eerror tise ves agvaesbade ca cibaadcdauesele augue EO 81 Opening File SanitiZer s c0 iseciceeessseedeeecebevacceeever nsaaee ete iaaedeedh A Mac avd aac eerie eects 82 eleito elrolo sto LEd eee 82 oeting a shred schedula ienessei iieii Enna T E A AARS 82 Setting a free space bleaching schedule aeseeessssesseeerrreeessrrnnnseernnennnnnasattinnnnaennnnnanena 83 Selecting or creating a shred profile 2 0 0 0 eeeeeeeee eset ee eneeee sees eaeeeeeeeeeeiaeeeeeeeenea 83 Selecting a predefined shred profile cccesecceeceeeeeeeeeeeeeeceeennesaeeeeeeeeeeeeees 83 Customizing a shred profile secscrcccsciniscseneiieai 84 Customizing a simple delete profile ccccccecceccccececeeeeeeeeeeeeeeeeeeeeeteteeeneees 85 Genaral LASKS aee E a E tars de eg eaee ean ated 86 Using a key sequence to initiate shredding 0 0 0 0 cece eee eeeeeee eter eeeeeaaeeeeeeeeenaaeeeeeeeeenaaas 86 Using the File Sanitizer COM eee eee eeeen eee ee eee eter ee eeaaeeeeeeeeeaaeeeeeeeeeiaeeeeseeeeaas 87 Manually shredding One asset cccceecceeeeeeeeeeeeeene tees eeeeaaaeeeeeeeeaaaeeeeeeeaeeeeeseeeiaeeeeeeeeenaees 87 Manually shredding all selected items 00 0 0 cect eee eee eter eee ettaeeeeeeeeaaeeeeeeeeenaeeeeeeenaees 87 Manually activating free space bleaching 00 0 eee eeeeeeeeeeneeeeeeeeeeneneeeeeeeeeaaeeeeeeeeineeeeeeeenaaees 88 Aborting a shred or free space bleaching Operation
147. sable sound feedback by clearing this option Show scan quality feedback To display all swipes regardless of quality select the check box To display only good quality swipes clear the check box Backing up and restoring your data It is recommended that you back up your Security Manager data on a regular basis How often you back it up depends on how often the data changes For instance if you add new logons on a daily basis you should probably back up your data daily Backups can also be used to migrate from one computer to another also called importing and exporting Ey NOTE Only Password Manager Privacy Manager Face Recognition and File Sanitizer information is backed up by this feature Drive Encryption and Embedded Security have independent backup methods Device Access Manager and fingerprint authentication information is not backed up HP ProtectTools Security Manager must be installed on any computer that is to receive backed up data before the data can be restored from the backup file To back up your data 1 Open the Security Manager dashboard For more information see Opening Security Manager on page 33 On the left panel of the dashboard click Advanced and then click Backup and Restore Click Back up data Select the modules that you want to include in the backup In most cases you will select all of the modules Verify your identity Enter a name for the storage file By default the file is sa
148. set with the Latin American keyboard layout then the Latin American keyboard layout is set in the BIOS even if the password is subsequently changed using the U S International keyboard layout 110 Chapter 12 Localized password exceptions Special key handling Chinese Slovakian Canadian French and Czech When a user selects one of the preceding keyboard layouts and then enters a password for example abcdef the same password must be entered while pressing the shift key for lower case and the shift key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption Numeric passwords must be entered using the numeric keypad Korean When a user selects a supported Korean keyboard layout and then enters a password the same password must be entered while pressing the right alt key for lower case and the right alt key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption Unsupported characters are listed in the following table Language Windows BIOS Drive Encryption Arabic The Y Y and Y keys The Y and Y keys The Y Y and Y keys generate two characters generate one character generate one character Canadian French a and with caps lock a and with caps lock a and with caps lock are A and in are a and in the are a and in HP Windows BIOS Preboot Security Drive Encryption Spanish 40a is not supported It n a
149. soft Office 2007 IME is a better choice Despite the IME name it is actually keyboard layout 411 which is supported 112 Chapter 12 Localized password exceptions BIOS n a o The and keys are rejected when typed but they are accepted when entered with the soft keyboard The t dead key generates two characters The t key generates two characters s and S keys are rejected in the BIOS n a Drive Encryption n a n a n a n a n a What to do when a password is rejected Passwords can be rejected for the following reasons e A user is using an IME that is not supported This is a common issue with double byte languages Korean Japanese Chinese To resolve this issue 1 Click Start click Control Panel and then click Regional and Language Options 2 Click the Keyboard and Languages tab and then follow the on screen instructions 3 On the Settings tab click the Add button to add a supported keyboard add U S keyboards under Chinese Input Language 4 Set the supported keyboard for default input 5 Restart HP ProtectTools and then enter the password again e A user is using a character that is not supported To resolve this issue 1 Change the Windows password so that it uses only supported characters Unsupported characters are listed in Special key handling on page 111 2 Run the Security Manager Setup Wizard again and then enter the
150. sword is set and the password function The passwords that are set and used by IT administrators only are indicated in this table as well All other passwords may be set by regular users or administrators HP ProtectTools password Set in the following Function module Windows Logon password Windows Control Panel or Can be used for manual logon and for HP ProtectTools Security authentication to access various Security Manager Manager features Security Manager Backup and Security Manager by Protects access to the Security Manager Recovery password individual user Backup and Recovery file Smart card PIN Credential Manager Can be used as multifactor authentication Can be used as Windows authentication Authenticates users of Drive Encryption if the smart card is selected Additional security elements 9 HP ProtectTools password Set in the following Function module Basic User Key password Embedded Security Used to access Embedded Security features such as secure email file and folder encryption When used for power on authentication also protects access to the computer contents when the computer is turned on restarted or restored from hibernation Emergency Recovery Key Embedded Security by IT Protects access to the Emergency password administrator Recovery Key which is a backup file for the embedded security chip Owner password Embedded Security by IT Protects the system and the TPM chip from administrator
151. t length of time Be sure that your computer is connected to AC power Although free space bleaching is performed in the background increased processor usage may affect your computer s performance Free space bleaching can be performed after hours or when the computer is not in use Selecting or creating a shred profile You can specify a predefined profile or create your own profile Selecting a predefined shred profile When you choose a predefined shred profile a list of assets is automatically selected You can also view the predefined list of assets that are selected for shredding 1 Open File Sanitizer and then click Settings 2 Click a predefined shred profile e High Security e Medium Security e Low Security Setup procedures 83 3 To view the assets that are selected for shredding click View Details a Selected items will be shredded and a confirmation message will be displayed Unchecked items will be shredded without a confirmation message Select the check box to display a confirmation message before shredding the item or clear the check box to shred the item without displaying a confirmation message Ey NOTE Even if the check box for an asset is cleared the asset will be shredded b Click Apply 4 Click Apply Customizing a shred profile When you create a shred profile you specify the number of shred cycles which assets to include for shredding which assets to confirm before shredding and which
152. t recipient the recipient must open the email click Accept in the lower right corner of the email and then click OK when the confirmation dialog box opens When you receive an email response from a recipient accepting the invitation to become a Trusted Contact click Accept in the lower right corner of the email A dialog box opens confirming that the recipient has been successfully added to your Trusted Contacts list Click OK Adding Trusted Contacts using Microsoft Outlook contacts 1 2 3 4 5 6 Open Privacy Manager click Trusted Contacts Manager and then click Invite Contacts In Microsoft Outlook click the down arrow next to Send Securely on the toolbar and then click Invite My Outlook Contacts When the Trusted Contact Invitation page opens select the email addresses of the recipients you want to add as Trusted Contacts and then click Next When the Sending Invitation page opens click Finish An email listing the selected Microsoft Outlook email addresses is automatically generated Edit the text and sign your name optional Click Send NOTE If you have not obtained a Privacy Manager Certificate a message informs you that you must have a Privacy Manager Certificate in order to send a Trusted Contact request Click OK to launch the Certificate Request Wizard See Installing a Privacy Manager Certificate on page 66 for more information Authenticate using your chosen security login metho
153. ted data select the file or folders you no longer need 1 Navigate to Security Manager gt File Sanitizer gt Settings Select Advanced Security Settings and then click the View Details button Select the items on the right side of the Available shred options window that you want to permanently delete on a regular basis and then click the lt Add button to move the selected items to the Delete side Start with Recycle Bin and then add other items you may want to erase by Shredding Click the Apply button when you have selected everything you want permanently erased Navigate to the Shred option and then select the time when you want the action to take place The Shred Now button immediately erases the items selected in the Delete Settings window you just configured A small popup bubble is displayed in the task bar each time the Shred is started and when it is complete 18 Chapter 3 Easy Setup Guide for Small Business Device Access Manager for HP ProtectTools Device Access Manager can be used to restrict the use of various internal and external storage devices so your data will remain secured on the hard drive and not walk out the door of your business An example would be to allow a user access to your data but block them from copying it to a CD personal music player or USB memory device Below is an easy way to set this up 1 Click Start gt All Programs gt Security and Protection gt Administrative Console gt Device
154. th an attachment However for optimum security it is recommended that you encrypt the email when attaching a signed or encrypted Microsoft Office document To send a sealed email with an attached signed and or encrypted Microsoft Office document follow these steps 1 In Microsoft Outlook click New or Reply 2 Type your email message 3 Attach the Microsoft Office document 4 See Sealing and sending an email message on page 74 for further instructions Viewing a signed Microsoft Office document EY NOTE You do not need to have a Privacy Manager Certificate in order to view a signed Microsoft Office document When a signed Microsoft Office document is opened a Digital Signatures icon is displayed in the status bar at the bottom of the document window 1 Click the Digital Signatures icon to toggle display of the Signatures dialog box which displays the name of all users who signed the document and the date each user signed it 2 To view additional details about each signature right click a name in the Signatures dialog box and then select Signature Details General tasks 77 Viewing an encrypted Microsoft Office document To view an encrypted Microsoft Office document from another computer Privacy Manager must be installed on that computer You must also restore the Privacy Manager Certificate that was used to encrypt the file If your certificate has been lost in order to view an encrypted Microsoft Off
155. that contains your backup key Turn on the computer When the Drive Encryption for HP ProtectTools login dialog box opens click Options Click Recovery Enter the file path or name that contains your backup key and then click Recover or Click Browse to search for the required backup file click OK and then click Recover When the confirmation dialog box opens click OK Your computer starts Ey NOTE If the recovery key is used to log on at the Drive Encryption login screen additional credentials are required at Windows logon to access user accounts It is highly recommended that you reset your password after performing a recovery 62 Chapter6 Drive Encryption for HP ProtectTools select models only Recovering encryption keys Administrators can recover an encryption key from the removable storage device where it was saved previously 1 Turn on the computer 2 Insert the removable storage device that contains your backup key 3 When the Drive Encryption for HP ProtectTools login dialog box opens click Options 4 Click Recovery 5 Select the file that contains your backup key or click Browse to search for it and then click Next 6 When the confirmation dialog box opens click OK Your computer starts Advanced tasks Ey NOTE It is highly recommended that you reset your password after performing a recovery 63 64 Chapter6 Drive Encryption for HP ProtectTools select models only 7 Privacy M
156. ting the configuration CAUTION Resetting the configuration discards all device configuration changes that have been made and returns all settings to the values set at the factory Ey NOTE The Advanced Settings page is not reset To reset the configuration settings to the factory values 1 In the left pane of HP ProtectTools Administrative Console click Device Access Manager and then click Device Class Configuration 2 Click Reset 3 Click Yes to the confirmation request 4 Click Apply JITA Configuration JITA Configuration allows the administrator to view and modify lists of users and groups that are allowed to access devices using just in time authentication JITA JITA enabled users will be able to access some devices for which policies created in the Device Class Configuration or Simple Configuration view have been restricted Scenario A Simple Configuration policy is configured to deny all non Device Administrators access to the DVD CD ROM drive Result A JITA enabled user who attempts to access the DVD CD ROM drive receives the same access denied message as a non JITA enabled user Then a balloon message is displayed asking if the user would like JITA access If the balloon is clicked the authenticate user dialog is displayed When the user enters credentials successfully access is granted to the DVD CD ROM drive The JITA period can be authorized for a set number of minutes or 0 minutes A JITA perio
157. tions can be encrypted Files and folders on FAT partitions cannot be encrypted System files and compressed files cannot be encrypted and encrypted files cannot be compressed Temporary folders should be encrypted because they are potentially of interest to hackers A recovery policy is automatically set up when you encrypt a file or folder for the first time This policy ensures that if you lose your encryption certificates and private keys you will be able to use a recovery agent to decrypt your information To encrypt files and folders 1 2 Right click the file or folder that you want to encrypt Click Encrypt General tasks 105 3 Click one of the following options e Apply changes to this folder only e Apply changes to this folder subfolders and files 4 Click OK Sending and receiving encrypted email Embedded Security enables you to send and receive encrypted email but the procedures vary depending upon the program you use to access your email For more information see the Embedded Security software Help and the software Help for your email program Changing the Basic User Key password To change the Basic User Key password 1 Click Start click All Programs click Security and Protection and then click HP ProtectTools Security Manager In the left pane click Embedded Security and then click User Settings In the right pane under Basic User password click Change Type the old password and the
158. tly access the link e View names and passwords when necessary Example 1 A purchasing agent for a large manufacturer makes most of her corporate transactions over the Internet She also frequently visits several popular websites that require login information She is keenly aware of security so does not use the same password on every account The purchasing agent has decided to use Password Manager to match Web links with different user names and passwords When she goes to a website to log in Password Manager presents the credentials automatically If she wants to view the user names and passwords Password Manager can be configured to display them Password Manager can also be used to manage and organize the authentications This tool will allow a user to select a Web or network asset and directly access the link The user can also view the user names and passwords when necessary Example 2 A hard working CPA has been promoted and will now manage the entire accounting department The team must log in to a large number of client Web accounts each of which uses different login information This login information needs to be shared with other workers so confidentiality is an issue The CPA decides to organize all the Web links company user names and passwords within Password Manager Once complete the CPA deploys Password Manager to the employees so they can work on the Web accounts and never know the login credentials that they are using
159. tooth e PIN To enroll or change a credential click the link and follow the on screen instructions Changing your Windows password Security Manager makes changing your Windows password simpler and quicker than doing it through Windows Control Panel To change your Windows password follow these steps 1 From the Security Manager dashboard click Credential Manager and then click Password 2 Enter your current password in the Current Windows password text box 3 Type a new password in the New Windows password text box and then type it again in the Confirm new password text box 4 Click Change to immediately change your current password to the new one that you entered Setting up your SpareKey The SpareKey allows you to gain access to your computer on supported platforms by answering three security questions from a list previously defined by the administrator HP ProtectTools Security Manager prompts you to set up your personal SpareKey during initial setup in the Getting Started Wizard To set up your SpareKey 1 On the SpareKey page of the wizard select three security questions and then enter an answer for each question 2 Click Create My Logons 43 You can select different questions or change your answers on the SpareKey page under Credential Manager After your SpareKey is set up you can access your computer using your SpareKey from a pre boot logon screen or the Windows Welcome screen Enrolling your f
160. unauthorized access to all owner functions of Embedded Security Creating a secure password When creating passwords you must first follow any specifications that are set by the program In general however consider the following guidelines to help you create strong passwords and reduce the chances of your password being compromised 10 Chapter 1 Use passwords with more than 6 characters preferably more than 8 Mix the case of letters throughout your password Whenever possible mix alphanumeric characters and include special characters and punctuation marks Substitute special characters or numbers for letters in a key word For example you can use the number 1 for letters or L Combine words from 2 or more languages Split a word or phrase with numbers or special characters in the middle for example Mary2 2Cat45 Do not use a password that would appear in a dictionary Do not use your name for the password or any other personal information such as your birth date pet names or mother s maiden name even if you spell it backwards Change passwords regularly You might change only a couple of characters that increment If you write down your password do not store it in a commonly visible place very close to the computer Do not save the password in a file such as an email on the computer Do not share accounts or tell anyone your password Introduction to security Backing up credentials and setti
161. utomatically filled in along with your usual method of authentication e To add additional fields from the screen to your logon click More fields e _ To view the password for this logon click Show password e To have the logon fields filled in but not submitted clear the Automatically submit logon data check box Click OK Using the Password Manager Quick Links menu Password Manager provides a fast easy way to launch the websites and programs for which you have created logons Double click a program or website logon from the Password Manager Quick Links menu or from the Manage tab in Password Manager to open the logon screen and then fill in your logon data When you create a logon it is automatically added to your Password Manager Quick Links menu To display the Quick Links menu 1 Press the Password Manager hotkey combination ctrl Windows logo key h is the factory setting To change the hotkey combination on the Security Manager dashboard click Password Manager and then click Settings Swipe your fingerprint on computers with a built in or connected fingerprint reader or enter your Windows password Organizing logons into categories Create one or more categories to keep your logons in order Then drag and drop your logons into the desired categories My Logons 39 To add a category 1 From the Security Manager dashboard click Password Manager 2 Click the Manage tab and then click Add Category
162. vacy Manager for HP ProtectTools select models only Configuring Privacy Manager for Microsoft Office A 2 Open Privacy Manager click Settings and then click the Documents tab On the toolbar of a Microsoft Office document click the down arrow next to Sign and Encrypt and then click Settings Select the actions you want to configure and then click OK Signing a Microsoft Office document 1 2 3 4 In Microsoft Word Microsoft Excel or Microsoft PowerPoint create and save a document Click the down arrow next to Sign and Encrypt and then click Sign Document Authenticate using your chosen security login method When the confirmation dialog box opens read the text and then click OK If you later decide to edit the document follow these steps 1 2 3 4 Click the Office button in the upper left corner of the screen Click Prepare and then click Mark as Final When the confirmation dialog box opens click Yes and continue working When you have completed your editing sign the document again Adding a signature line when signing a Microsoft Word or Microsoft Excel document Privacy Manager allows you to add a signature line when you sign a Microsoft Word or Microsoft Excel document 1 2 3 4 In Microsoft Word or Microsoft Excel create and save a document Click the Home tab click the down arrow next to Sign and Encrypt and then click Add Signature Line Before Signing y NOTE
163. ved to your Documents folder Click Browse to specify a different location 50 Chapter 5 HP ProtectTools Security Manager ve 8 Enter a password to protect the file Click Finish To restore your data 1 gt n B P PF ra Open the Security Manager dashboard For more information see Opening Security Manager on page 33 On the left panel of the dashboard click Advanced and then click Backup and Restore Click Restore data Select the previously created storage file Enter the path in the field provided or click Browse Enter the password used to protect the file Select the modules for which you want to restore data In most cases you will select all of the modules listed Verify your Windows password Click Finish My Logons 51 52 Chapter 5 HP ProtectTools Security Manager 6 Drive Encryption for HP ProtectTools select models only Drive Encryption for HP ProtectTools provides complete data protection by encrypting your computer s data When Drive Encryption is activated you must log in at the Drive Encryption login screen which is displayed before the Windows operating system starts The HP ProtectTools Security Manager Setup Wizard allows Windows administrators to activate Drive Encryption back up the encryption key and select or deselect drive s or partition s for encryption See the HP ProtectTools Security Manager software Help for more information The following tasks can be per
164. ws password to start the activation wizard and then click Next Skip SpareKey if it is not desired Check the Drive Encryption box and then click Next Check the drive to encrypt and then click Next The Drive Encryption configuration window requires a USB flash drive to store the encryption recovery key Keep this recovery key safe and secure because it is used to recover data or access the drive if the pre boot password is lost or fails Click Next complete the process and then click Finish Remove the USB flash drive and then reboot the computer when ready When the system starts Drive Encryption will request your Windows password Enter the password and then click OK Ey NOTE The computer may appear to run slowly while the drive is encrypting Once totally encrypted the performance will return to normal As data on the drive is accessed it is encrypted or decrypted as needed Drive Encryption authentication will chain through Windows login directly to the Windows desktop so that you will not need to enter your password twice 20 Chapter 3 Easy Setup Guide for Small Business 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to the computer networks and critical data Administration of HP ProtectTools Security Manager is provided through the Administrative Console feature Additional a
165. wser URL history when you open a Web browser File Sanitizer for HP ProtectTools select models only e Web browser quit Shreds all selected Web related assets such as browser URL history when you close a Web browser e Key sequence Allows you to specify a key sequence to initiate shredding For details see Using a key sequence to initiate shredding on page 86 Ey NOTE A dll file is shredded and removed from the system only if it has been moved to the Recycle Bin 3 To schedule a future time to shred selected assets select the Activate Scheduler check box enter your Windows password and then select a day and time 4 Click Apply Setting a free space bleaching schedule Free space bleaching can be performed occasionally for assets that you delete by selecting Simple Delete Settings in File Sanitizer by moving the assets to the Windows Recycle Bin or by deleting the assets manually Free space bleaching provides no additional security to shredded assets NOTE A scheduled task starts at a specific time If the system is turned off or is in Standby at the scheduled time File Sanitizer will not attempt to relaunch the task 1 Open File Sanitizer and then click Bleaching 2 To schedule a future time to bleach your hard drive select the Activate Scheduler check box enter your Windows password and then select a day and time 3 Click Apply NOTE The free space bleaching operation can take a significan
166. y Activating Drive Encryption for self encrypting drives Self encrypting drives meeting Trusted Computing Group s OPAL specification for self encrypting d rive management can be encrypted using either software encryption or hardware encryption Follow these steps to activate Drive Encryption for self encrypting drives Ey NOTE Hardware encryption is available only if ALL drives in your computer are self encrypting d rives meeting Trusted Computing Group s OPAL specification for self encrypting drive management In this case the Use hardware drive encryption option is available and either hardware or software e ncryption can be used If there is a mix of self encrypting drives and standard hard drives then the Use hardware drive encryption option is not available and only software encryption can be used For more information see Activating Drive Encryption for standard hard drives on page 54 1 2 Use the HP ProtectTools Security Manager Setup Wizard to activate Drive Encryption Follow the on screen instructions until the Enable security features page is displayed and then continue with step 4 under either Software encryption or Hardware encryption below Software encryption 1 6 8 Click Start click All Programs click Security and Protection and then click HP ProtectTools Administrative Console In the left pane click the icon to the left of Security to display the available
167. y Manager Certificate NOTE The Privacy Manager Certificate renewal process does not replace your old Privacy Manager Certificate You must obtain a new Privacy Manager Certificate and install it using the same procedures as in Requesting a Privacy Manager Certificate on page 66 For corporate certificates issued by your company using Microsoft Certificate Authority the CA administrator must renew your certificate using the same private key as the original certificate or issue you a new certificate using the same private key Setting a default Privacy Manager Certificate Only Privacy Manager Certificates are visible from within Privacy Manager even if additional certificates from other certificate authorities are installed on your computer 68 Chapter 7 Privacy Manager for HP ProtectTools select models only If you have more than one Privacy Manager Certificate on your computer installed from within Privacy Manager you can specify one as the default certificate 1 2 3 Open Privacy Manager and then click Certificates Click the Privacy Manager Certificate that you want to use as the default and then click Set default Click OK Ey NOTE You are not required to use your default Privacy Manager Certificate From within the various Privacy Manager functions you can select any of your Privacy Manager Certificates to use Deleting a Privacy Manager Certificate If you delete a Privacy Manager Certificate y
168. y so only they can decrypt the confidential email Computrace for HP ProtectTools formerly LoJack Pro purchased separately Computrace for HP ProtectTools purchased separately is a service that can track the location of a stolen computer whenever the user accesses the Internet Example 1 A school principal instructed the IT department to keep track of all the computers at his school After the inventory of the computers was made the IT administrator registered all the computers with Computrace so they could be traced in case they were ever stolen Recently the school realized several computers were missing so the IT administrator alerted the authorities and Computrace officials The computers were located and were returned to the school by the authorities Computrace for HP ProtectTools can also help remotely manage and locate computers as well as monitor computer usage and applications 6 Chapter 1 Introduction to security Example 2 A real estate company needs to manage and update computers all over the world They use Computrace to monitor and update the computers without having to send an IT person to each computer Achieving key security objectives The HP ProtectTools modules can work together to provide solutions for a variety of security issues including the following key security objectives Protecting against targeted theft Restricting access to sensitive data Preventing unauthorized access from internal or external l
169. yed as one of the following for each hard drive or hard drive partition e Not encrypted e Encrypted e Encrypting e Decrypting In a hardware encryption scenario the drive encryption status is displayed as one of the following e Not encrypted e Encrypted If the hard drive is in the process of being encrypted or decrypted a progress bar displays the percentage completed and the time remaining to complete the encryption or decryption Advanced tasks Managing Drive Encryption administrator task Administrators can use the Settings page under Drive Encryption to view and change the status of Drive Encryption enabled disabled or hardware encryption was activated and to view the encryption status of all of the hard drives on the computer NOTE Only additional hard drives can be selected or deselected for hardware encryption on the Drive Encryption Settings page e Ifthe status is Disabled Drive Encryption has not yet been activated by the Windows administrator and is not protecting the hard drive Use the HP ProtectTools Security Manager Setup Wizard to activate Drive Encryption e Ifthe status is Enabled Drive Encryption has been activated and configured The drive is in one of the following states Software encryption Not encrypted Encrypted o Encrypting Decrypting Hardware encryption Encrypted o Not encrypted for additional drives Advanced tasks 59 Using Enhanced Security with TPM select mo
170. ze the behavior of currently installed HP ProtectTools Security Manager applications A Inthe left panel of Administrative Console under Applications click Settings General tab The following settings are available on the General tab e Do not automatically launch the Setup Wizard for administrators Select this option to prevent the wizard from automatically opening upon logon e Do not automatically launch the Getting Started Wizard for users Select this option to prevent user setup from automatically opening upon logon 1 Select the check box next to a specific setting to enable it or clear the check box to disable the setting 2 Click Apply Applications tab Administrators can enable or disable the following applications e Status Select the check box to enable all applications or clear the check box to disable all applications e Password Manager Enables Password Manager for all users of the computer e Privacy Manager Enables Privacy Manager for all users of the computer Applications 29 2 Antimalware Central Enables Antimalware Central for all users of the computer Enable the Central Management link Allows all users of this computer to learn how to centrally manage HP ProtectTools Security Manager with DigitalPersona Pro Select the check box next to a specific setting to enable it or clear the check box to disable the setting Click Apply To return all applications to their factory sett

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