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Lenovo ThinkPad X230

1. Follow the appropriate corrective actions for power on self test POST See Error messages on page 132 3 Verify that the latest UEFI for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed See Replacing a memory module on page 73 5 Run diagnostic programs See Diagnosing problems on page 131 Networking problems The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Make sure that The cable is installed correctly Chapter 10 Troubleshooting computer problems 135 The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver To install correct driver do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To up
2. GPS Enabler If the PCI Express Mini Card installed in your computer supports GPS your computer can receive signals from GPS satellites and determine its location If your computer is connected to the Internet you can find your location on a real time map provided by Google Maps or Microsoft Bing Maps Lenovo AutoLock To help guard against unauthorized use the Lenovo AutoLock program automatically locks the computer screen when the integrated camera does not detect human presence through facial feature recognition The integrated camera starts detecting facial feature when there is no activity from the keyboard or mouse for a certain period of time Lenovo Solutions Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as e Lenovo Solution Center e Power Manager e Rescue and Recovery e System Update Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Mobile Broadband Connect The Mobile Broadband C
3. 4 Select the desired display as the primary display Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press Fn F7 then select Extend To change the resolution and color quality for each monitor do the following Chapter 2 Using your computer 39 Right click on the desktop and click Screen resolution Click the monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the monitor 2 icon for the secondary display the external display Set the resolution for the secondary display Click Advanced settings and set up the color quality on the Monitor tab NO oO FB WD Click OK to apply the changes Using audio features Your computer is equipped with the following e Combo audio jack 1 8 inch 3 5 mm in diameter e Built in speakers e Built in microphones Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Recording and playback of PCM and WAV files e Playback of MIDI and MP3 files e Recording from various sound sources such as a headset attached The following table shows which functions of the audio devices attached to the jacks on your computer or docking station are supported Table
4. To enable or disable Wake on LAN do the following 1 Start ThinkPad Setup Select Config The Config submenu is displayed Select Network The Network item submenu is displayed For Wake On LAN select one of the following AC Only AC and Battery or Disabled Press F10 to save changes and exit a A OO N Network Boot sequence When your computer is turned on remotely the system will try to boot from the device that is specified in the Network Boot setting and then follow the boot order list on the Boot menu To define a sequence do the following 1 On the ThinkPad Setup program menu select Startup The submenu is displayed 2 Select Network Boot and press the Enter key The boot device list is displayed 3 Select a boot device from the list to make it as the top boot priority 4 Press F10 to save changes and exit Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded Flash update Your network administrator can remotely update the system programs on your computer from a management console The following requirements must be met e Your computer must be started over the LAN e Your computer must be engaged in a Preboot eXecution Environment PXE e Network management software must be installed on the remote administrator s computer Chapter 8 Advanced configuration 123 124 User Guide Chapter 9 Preventing problems
5. on page 105 e Installing device drivers on page 107 e ThinkPad Setup on page 108 e Using system management on page 121 Installing a new operating system If you install a new operating system in your computer you need to install the supplement files and ThinkPad device drivers for it at the same time The necessary files are located in the following directories of your solid state drive or hard disk drive e The supplement files for the operating system supported are in the C SWTOOLS OSFIXES directory e The device drivers for the operating system supported are in the C SWTOOLS DRIVERS directory e The preloaded software applications are in the C SWTOOLS APPS directory Notes e The process of installing the new operating system deletes all the data on your hard disk drive including backups or images that were stored in a hidden folder by use of the Rescue and Recovery program e If you cannot find the supplement files the device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers Before you begin Note If your computer is equipped with both a hard disk drive and an mSATA solid state drive you are not recommended to use the mSATA solid state drive as a bootable device The mSATA solid state drive is designed and developed for the cache function purpose only If you use
6. Options include memory modules storage devices network cards port replicators or docking stations batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html ThinkPad Battery 19 To extend your computer battery life you can purchase a slim external battery pack ThinkPad Battery 19 from Lenovo and attach it to your computer through the docking station connector Top view Docking connector This is where you attach the ThinkPad computer to the ThinkPad Battery 19 Copyright Lenovo 2012 87 Bottom view Power jack The is where you connect the ac power adapter H Indicator button When you press this button the status indicator shows the ThinkPad Battery 19 charge status EI Status indicator It shows the ThinkPad Battery 19 charge status Ej Eject lever When the eject lever is released you can detach the ThinkPad Battery 19 from the computer H Battery latch When the battery latch is locked the eject lever cannot be released Attaching the ThinkPad Battery 19 Attention Before you attach the ThinkPad Battery 19 disconnect the ac power adapter from your computer The ac power connector will be damaged if it remains connected to the computer during the attachment
7. Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem You cannot connect to the network using the built in wireless network card Solution Make sure that your wireless LAN driver is the latest version Check the Web site and confirm that the driver version supported by the Access Connections program is the latest documented in the readme file Make sure that your computer is within range of a wireless access point Make sure that the wireless radio is enabled by double clicking the Access Connections icon on the taskbar Note If you are using the Windows 7 operating system click the triangular icon on the taskbar to show hidden icons The Access Connections icon is displayed For more information about the icon refer to the Access Connections help information system 136 User Guide Check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information A wireless WAN problem Problem A message is displayed indicating that an unauthorized WAN card is installed Solution The WAN card is not supported on this computer Remove it Note Depending on your computer some models do not have a wireless WAN card Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for t
8. configuration Installing a new operating system Before you begin noa de ak Installing the Windows 7 opeth system Installing device drivers ThinkPad Setup Main menu Config menu Date Time menu Security menu Startup menu Restart menu Updating your system UEFI BIOS Using system management System management Setting management features Chapter 9 Preventing problems General tips for preventing problems ii User Guide 67 67 70 71 73 76 79 83 84 87 87 87 90 91 92 92 94 95 96 97 99 101 103 104 104 105 105 105 106 107 108 108 109 115 115 119 121 121 121 122 122 125 125 Making sure device drivers are current Taking care of your computer Cleaning the cover of your computer Chapter 10 Troubleshooting computer problems Diagnosing problems Troubleshooting ER Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors Memory module Saba i Networking problems Problems with the aa and other pointing devices Problems with the display ara multimedia devices Fingerprint reader ne Battery and power problems Problems with drives and other anes devices A software problem i Sofa Problems with ports and connectors A USB problem A docking station or dort replicator problem ae Chapter 11 Getting TEPON Before you contact Lenovo Getting help and service Using diagnostic programs L
9. 3 Audio feature list Jack Headset with a 3 5 mm Conventional headphone Conventional microphone 4 pole plug Combo audio jack Headphone and Headphone function Not supported microphone functions supported supported Headphone jack of the Only headphone function Headphone function Not supported docking station supported supported Microphone function not supported Microphone jack of the Not supported Not supported Microphone function docking station supported To configure the microphone for optimized sound recording on the Windows 7 operating system use the Realtek HD Audio Manager program To start the program click Start gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager Using the integrated camera If your computer has an integrated camera when you press Fn F6 to open the Communications Settings window the camera will be launched and the green camera in use indicator will turn on automatically In the Communications Settings window you can preview your video image and take a snapshot of your current image 40 User Guide You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will t
10. 3 While the computer is off remove all sources of power battery and the ac power adapter Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue with step 4 Note The following steps involve removing static sensitive components from your computer Make sure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components please call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit betwee
11. Access Connections icon states _ amp No location profile is active or none exists ae Current location profile is disconnected Current location profile is connected e Wireless status icon states wireless LAN Power to the wireless radio is off il Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Chapter 2 Using your computer 35 Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your system closer to the wireless access point e Wireless status icon states wireless WAN Power to the WAN radio is off No association No signal Signal level 1 Signal level 2 Signal level 3 Note If you have trouble in making a connection try moving your computer closer to your wireless access point Enabling or disabling the wireless feature To enable or disable the wireless features do one of the following e Press Fn F5 to bring up the wireless feature list such as wireless LAN and Bluetooth Select a feature to enable or disable it e Click the Access Connections wireless status icon in the Windows notification area Then click Power On Wireless Radio to enable the wireless features or click Power
12. Detaching the ThinkPad UltraBase Series 3 Attention Do not detach your computer from the ThinkPad UltraBase Series 3 while the docking status indicator is blinking or on Wait until the indicator turns off Detaching while the indicator is blinking or on causes the system to beep and the computer might halt You can hot detach or warm detach the computer from the ThinkPad UltraBase Series 3 Hot detachment is detaching the computer from the ThinkPad UltraBase Series 3 while the computer is in operating mode warm detachment is detaching the computer from the ThinkPad UltraBase Series 3 while the computer is in sleep mode Before performing a hot or warm detachment operation ensure that e The devices connected to USB serial and parallel connectors are not in use e The connection to the Ethernet port has ended e The battery is fully charged Performing a hot detachment operation To perform a hot detachment operation do the following 1 Click Start and then press the right arrow key and select Undock 2 When the docking status indicator is off detach the computer following instructions in Detaching the computer on page 95 Note Detaching while the computer is operating without performing the procedure above might cause the system to malfunction or hang Performing a warm detachment operation To perform a warm detachment operation do the following 1 Press the eject request button on the ThinkPad UltraBase Series 3 T
13. Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK N OO gt W DY Note For details about controlling volume refer to your Windows online help Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem The sound cannot be turned off completely even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers Problem When you connect a hea
14. Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Copyright Lenovo 2012 157 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery
15. Off Wireless Radio to disable the wireless features Note You can use the wireless radio switch to disable the wireless radio of all the wireless devices on your computer Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration Connecting a projector or external display This topic provides information about connecting a projector or an external monitor Attaching an external monitor Your computer can support a maximum video resolution of up to 2048x1536 with an external monitor attached to the VGA connector or up to 2560x1600 with an external monitor attached to the Mini DisplayPort connector provided that the external monitor also supports that resolution For more details refer to the manuals provided with your monitor 36 User Guide You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image
16. ThinkPad Mini Dock Series 3 with USB 3 0 HH HHA BE g El Power jack Connect the ac power adapter Chapter 7 Enhancing your computer 99 EI DisplayPort connector Connect a display device EJ DVI connector Connect a monitor that supports Single Link DVI Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection established through docking stations J Headphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external headphone E Microphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external microphone EZ Ethernet connector Connect the port replicator to an Ethernet LAN The indicator on the connector is the same as that on the computer USB 2 0 connectors Connect USB 2 0 compatible devices EJ USB 2 0 connector on the ThinkPad Mini Dock Series 3 or USB 3 0 connector on the ThinkPad Mini Dock Series 3 with USB 3 0 Connect compatible USB devices Eq External monitor connector Connect an external monitor Security keyhole Use a security cable lock that fits this keyhole to lock your docking station to a stationary object to protect it from theft ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 with USB 3 0 EJE DisplayPort connector Connect a display device EAE DVI connector Connect a monitor that supports Single Link DVI Note The DVI connector provides a digital interface only This c
17. To view the processor information of your computer click Start right click Computer Then click Properties Memory Double data rate 3 DDR3 synchronous dynamic random access memory SDRAM Storage device Depending on the model 2 5 inch 7 mm height hard disk drive 2 5 inch 7 mm height solid state drive System performance mSATA solid state drive Display The color display uses the TFT technology Display size 12 5 inches 317 5 mm Display resolution 1366 by 768 ThinkLight light Integrated camera Built in microphones Keyboard 6 row backlit keyboard or 6 row standard keyboard depending on the model UltraNav pointing device Fn key function Volume control buttons Chapter 1 Product overview 11 Speaker mute button Microphone mute button Interface External monitor connectors VGA and Mini DisplayPort Combo audio jack Two USB 3 0 connectors and one Always On USB 2 0 connector RJ45 Ethernet connector ExpressCard slot 4 in 1 digital media card reader Docking station connector Wireless features Integrated wireless LAN Integrated Bluetooth on some models Integrated wireless WAN on some models Integrated WiMAX on some models Security features Fingerprint reader on some models Specifications Size Width 305 0 mm 12 inches Depth 206 5 mm 8 13 inches Height 19 to 26 6 mm 0 75 inches to 1 05 inches Heat output 65 W 222 Btu hr maximum or 90 W 307 Btu hr
18. a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2012 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power button is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Custo
19. a time the cloth might hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys Allow to dry To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 9 Preventing problems 129 130 User Guide Chapter 10 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer e Diagnosing problems on page 131 e Troubleshooting on page 131 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting po
20. and then do either of the following e To change the master hard disk password type the current master hard disk password in the Enter Current Password field Then type the new master hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window The master hard disk password is changed e To remove the master hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in ThinkPad Setup No one can change the computer configuration without the supervisor password It provides the following security features e f a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot get access to configuration data e The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password e f both a supervisor password
21. are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to install or update necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the impo
22. change the value of an item press the following keys e F6 or the combination of Shift and Change to a higher value e F5 or Change to a lower value If the item has a submenu press Enter to display it 4 Press Esc to exit from the submenu 5 If you are on a nested submenu press Esc repeatedly until you reach the ThinkPad Setup program main menu Note If you need to restore the settings to their original state as of the time of purchase press F9 to load the default settings You also can select an option on the Restart submenu to load the default settings or discard the changes 6 Select Restart Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Main menu The Main menu is the first interface you see after you enter ThinkPad Setup It displays the following configuration of your computer 108 User Guide e UEFI BIOS Version e UEFI BIOS Date Year Month Day e Embedded Controller Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e MAC address Internal LAN Config menu If you need to change the configuration of your computer select Config from the ThinkPad Setup menu The following table lists the Config menu items Notes e Default values are in boldface The default settings are already optimized for you If you consider changing the computer
23. computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Copyright Lenovo 2012 xiii Electrical current safety information bancer Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment whe
24. configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu press the Enter key to show selectable options and select a desired option or type desired values from the keyboard directly e Some items are displayed on the menu only if the computer supports the corresponding features Table 5 Config menu items Wake On LAN e Disabled Enable the system to power e AC only on when the Ethernet controller receives a magic e AC and Battery packet a special network message If you select AC Only Wake on LAN is enabled only when the ac power adapter is attached If you select AC and Battery Wake on LAN is enabled with any power sources Notes e AC power is required with magic packet type Wake on LAN e The Wake on LAN function does not Chapter 8 Advanced configuration 109 Table 5 Config menu items continued 110 User Guide Ethernet LAN Option ROM for Legacy Only boot mode or Both with Legacy first UEFI IPv4 Network Stack for UEFI Only boot mode or Both with UEFI first USB UEFI BIOS Support Always On USB Always On USB Charge in off mode USB 3 0 Mode Value Comments e Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled e Disabled e Enabled e Auto work when a hard disk password is set Load the Ethernet LAN Option ROM to enable startup from an integrated network devi
25. controls connectors and indicators on page 1 Locating important product information on page 9 Features on page 11 Specifications on page 12 Operating environment on page 13 ThinkVantage Technologies and software on page 13 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view EI ThinkLight light J PCI Express Mini Card slot for wireless LAN WiMAX card Copyright Lenovo 2012 1 PCI Express Mini Card slot for wireless WAN card or EJ Fingerprint reader mSATA solid state drive EZ TrackPoint buttons Touch pad Fn key Volume control buttons Black button Built in microphones El Integrated camera Some models have an integrated camera Use the camera to take pictures or hold a video conference For more information see Using the integrated camera on page 40 EI ThinkLight light The ThinkLight light enables you to use your computer when the lighting condition is not ideal To turn on the ThinkLight light press the Fn key and the space key together To turn it off press the combination again CAUTION Avoid using your computer in dark conditions for prolonged periods It is bad for your eyes Ei Status indicators Your computer has several status indicators For the detailed information about the location and meaning of each indi
26. factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Turn off the computer and then turn it on 3 When ThinkPad logo is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 4 Select the desired startup device and press Enter The restore process begins 5 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 65 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations Use the Rescue and Recovery program to back up all your hard disk drive contents including the operating system data files software prog
27. follow the instructions on the screen Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 126 Chapter 5 Recovery overview 65 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 64 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Performing backup and recovery operations on page 62 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Startup menu on page 119 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see ThinkPad Setup on page 108 It is important to crea
28. icon is displayed type a user hard disk password If you want to type a master hard disk password do the following 1 1 Press F1 The icon changes to this gut Copyright Lenovo 2012 49 2 Type the master hard disk password O Note To return to the icon Ba press F1 again A rl If this icon is displayed type a supervisor password Note Press the Backspace key if you enter awrong password while you are typing your password Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password In the Enter New Password field type a desired password and press Enter oO AON DO OA FW DY In the Confirm New Password field retype the password and press Enter Note You might want to note down your power on password in a safe place Otherwise if you forget it you have to take your computer to a Lenovo reseller or a market
29. indicator lights when your computer is docked El Eject button Press the eject button to release the computer from the docking station H Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer as you attach the docking station i Docking station connector This is where you attach your computer System lock key Use the system lock key to lock the eject button When the eject button is locked you cannot attach or remove your computer Ei Microphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external microphone EZ Headphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external headphone 98 User Guide Rear view ThinkPad Port Replicator Series 3 and ThinkPad Port Replicator Series 3 with USB 3 0 E Power jack Connect the ac power adapter EI Ethernet connector Connect the port replicator to an Ethernet LAN The indicator on the connector is the same as that on the computer EJ USB 2 0 connectors Connect USB 2 0 compatible devices EJ USB 2 0 connector on the ThinkPad Port Replicator Series 3 or USB 3 0 connector on the ThinkPad Port Replicator Series 3 with USB 3 0 Connect compatible USB devices H External monitor connector Connect an external monitor i Security keyhole Use a security cable lock that fits this keyhole to lock your port replicator to a stationary object to protect it from theft ThinkPad Mini Dock Series 3 and
30. insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Disposing of disused battery packs from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no des
31. keyhole of the ThinkPad UltraBase Series 3 to protect it from theft Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature Other ThinkPad port replicators and docking stations Depending on the model your computer also might support the following port replicators or docking stations e ThinkPad Port Replicator Series 3 e ThinkPad Port Replicator Series 3 with USB 3 0 e ThinkPad Mini Dock Series 3 e ThinkPad Mini Dock Series 3 with USB 3 0 e ThinkPad Mini Dock Plus Series 3 e ThinkPad Mini Dock Plus Series 3 with USB 3 0 Attach your computer to one of the port replicators or docking stations to expand the working capability When the computer is attached to a port replicator or docking station never pick up the assembly by taking hold of the computer alone Always hold the whole assembly 96 User Guide Front view ThinkPad Port Replicator Series 3 and ThinkPad Port Replicator Series 3 with USB 3 0 H a El Power button Press the power button to turn the computer on or off H Eject button Press the eject button to release the computer from the port replicator EJ Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer as you attach the port replicator E Docking station c
32. of Authenticity COA label Machine type and model label The machine type and model label identifies your computer If you contact Lenovo for help the machine type and model number will help support technicians to identify your computer and provide the highest level of service You can find the machine type and model of your computer in the label as shown below TYPE 0000 000 S N 00 0000 00 00 Chapter 1 Product overview 9 FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer The FCC ID and IC Certification number label is affixed on the card installed in the PCI Express Mini Card slot of your computer TX FCC ID and IC Certification number for installed transmitter cards are located under the customer removable access panel Keyboard or Palmrest see User Manual WWAN PCI FEN WLAN Half PCI Express Mini Card Express Mini Card Certificate of Authenticity label The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the operating system The Windows Certificate of Authenticity of your computer is shown as below 10 User Guide Features Processor
33. on dock Disabled Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance Battery Optimized Scheme for AC e Maximize Performance e Balanced Scheme for Battery e Maximize Performance e Balanced High Performance Normal Silent Disabled Enabled Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup Digital on ThinkPad is the Mini DisplayPort on your computer Digital 1 on dock and Digital 2 on dock are DisplayPort or DVI connectors on a docking station Select the mode of Intel SpeedStep technology at runtime Maximum Performance Always highest speed Battery Optimized Always lowest speed Disabled No runtime support lowest speed Select a thermal management scheme to use Maximize Performance Reduce CPU throttling Balanced Balance sound temperature and performance Note Each scheme affects fan sound temperature and performance Set the speed of the optical drive to the desired performance Enable or disable the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting Table 5 Config menu items continued PCI Express Power Disabled Enable or disable a feature Management Enabled that automatically adjusts power manageme
34. or later Paragon Backup amp Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices Copyright Lenovo 2012 61 To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media On the Windows 7 operating system operating system you can use recovery media to restore the computer to the factory default settings only Attention When you use recovery media to restore the computer to the
35. or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and also can pose a Safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Rechargeable battery notice Ma ooncen Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended
36. quality priority This gives you a high quality video and the best image at any time of the day The image is very clear even at night or in a dark environment but at the expense of frame rate The video streaming might slow down Using the Lenovo AutoLock function To help protect against unauthorized use the Lenovo AutoLock function enables the computer to lock automatically when the integrated camera cannot detect any facial feature after the computer is left unattended for a while To use this function open Control Panel and click System and Security gt Lenovo Camera enhanced security Then enable the function and configure the settings by following the instructions on the screen Using an ExpressCard a flash media card or a smart card Depending on the model your computer might have the following card slots e An ExpressCard slot that supports 54 mm wide ExpressCard Smard card e A 4 in 1 media card reader slot that supports SD card Chapter 2 Using your computer 41 SDHC card SDXC card MultiMediaCard MMC Notes e Your computer does not support the CPRM feature for the SD card e While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Installing an ExpressCard a flash media card or a smart card Attention Before you start installing a
37. recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for the United States and Canada Bake Cris US amp Canada Only Appendix B WEEE and recycling statements 159 160 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 2306 2320 2322 2324 2325 2330 and 2333 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR
38. support Note Running the application will take a couple of hours If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a very short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is enabled by ThinkPad Setup Menu Extension Utility and is available as a menu item in ThinkPad Setup Chapter 4 Security 59 Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software 60 Us
39. the Allow this device to wake the computer check box 7 Click OK 162 User Guide Appendix D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement
40. update the Update Option End Users e Enabled UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack e Disabled If you select Disabled end user can flash the Prevention e Enabled older version UEFI BIOS If you select Enabled end user cannot flash the older version UEFI BIOS Memory Execution Prevention e Disabled Some computer viruses and worms cause Protection e Enabled memory buffers to overflow By selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that an application program does not run correctly select Disabled and reset the setting Chapter 8 Advanced configuration 117 Table 6 Security menu items continued Intel Virtualization Technology Virtualization Intel VT d Feature e Disabled e Enabled If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology e Disabled e Enabled Intel VT d stands for Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization e Enabled LAN device e Enabled LAN connection WiMAX e Disabled e Enabled Fingerprint Reader 118 User Guide If you select Enabled you can use the WiMAX device e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled
41. with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both by pressing Fn F7 Connecting an external monitor To attach an external monitor do the following 1 Connect the external monitor to the VGA connector or the Mini DisplayPort connector 2 Connect the monitor to an electrical outlet 3 Turn on the external monitor 4 Change the display output location by pressing Fn F7 This enables you to switch between viewing output on the external monitor the computer monitor and both monitors Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Setting the external monitor type To set the external monitor type do the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Select the external monitor and set Resolution 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information to make sure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps 7 If more than two monitor types are displayed select Generic PnP Monitor or Gen
42. you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press Fn F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to make sure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor type and other information is correct If necessary update the monitor driver See Setting the external monitor type on page 37 e Problem The screen is unreadable o
43. your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Memory modules Mini PCI cards ExpressCards Smart cards Memory cards such as SD cards SDHC cards SDXC cards and MultiMediaCards Note Not all listed devices are included in your computer This action reduces any static electricity from your body The static electricity could damage the device e While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or hard disk drive or solid state drive Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gentl
44. your power on password your hard disk password or both The next time you start the computer you can log on to the system by swiping your finger over the reader once Attention If you always use your fingerprint to log on to the system you might forget your password Write down your password and keep it in a safe place If you forget it and for some reason you cannot swipe your finger across the reader for example if you injure that finger you cannot start the computer or change the password If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled Chapter 4 Security 57 If you forget your hard disk password Lenovo cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Setting the fingerprint reader If you want to change the settings of the fingerprint reader follow the procedure below The fingerprint submenu under the Security menu of ThinkPad Setup offers the following choices e Predesktop Authentication Enable or disable fingerprint authentication before the operating system is loaded e Reader Priority Define the priority for fingerprint readers if an external fingerprint reader is attached e Security Mode S
45. 14 User Guide Table 5 a menu items continued If you select 0 use 60 seconds as the default timeout value If you select 255 the waiting time for establishing a connection is unlimited Console Type PC ANSI Select the console type for VT100 AMT VT100 Note This console type VT UTF8 should match the Intel AMT remote console Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Using the up and down arrow keys to select the item to change the date or time 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time or use the and keys to change the value Security menu If you need to set the security features of your computer select Security from the ThinkPad Setup menu The following table lists the Security menu items Notes e Default values are in boldface The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu press the Enter key to show selectable options and select a desired option or type desired values from the keyboard directly e Some items are displayed on the menu only if the computer supports the correspondi
46. An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 125 e Making sure device drivers are current on page 126 e Taking care of your computer on page 127 General tips for preventing problems e f your computer is equipped with both a hard disk drive and an mSATA solid state drive you are not recommended to use the mSATA solid state drive as a bootable device The mSATA solid state drive is designed and developed for the cache function purpose only If you use the mSATA solid state drive as a bootable device its reliability is not guaranteed e Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity click Start gt Computer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for application program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is pres
47. Click the Adapter tab Make sure that the correct device driver name is shown in the adapter information window oar W DY Note The device driver name depends on the video chip that has been installed on your computer 7 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen 138 User Guide 8 Click the Monitor tab Check whether the color quality is correctly set and make sure that the other information also is correct 9 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time
48. Fn key Depending on the computer model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press the power button For more information about the 30 Day Standby function refer to the help information system of the Power Manager program You also can use the combination to put the computer into hibernation mode or do nothing mode by changing the settings in the Power Manager program Chapter 2 Using your computer 29 e Hibernation By using this mode you can turn off your computer completely without saving files or exiting from any applications that are running When the computer enters hibernation all open applications folders and files are saved to the hard disk and then the computer turns off Use the Power Manager program to configure how you want the computer enter hibernation mode For more information see the help information system of the Power Manager program e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press Fn F5 or use the wireless radio switch Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup functi
49. If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information pancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions Copyright Lenovo 2012 XV xvi User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and ThinkVantage Technologies and other software Locating computer
50. Press Fn F6 The Communications Settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 On the VolP Call Settings tab click Microphone mute button settings The Setting for Microphone Mute window opens Chapter 2 Using your computer 23 4 Select Only the recording device selected below Then select the recording device from the drop down list box 5 Click OK Windows key Press this key to open the Start menu of the Windows operating system You also can use the Windows key together with another key to achieve other functions For details refer to the help information system of the Windows operating system Using the UltraNav pointing device Your computer comes with the UltraNav pointing device The UltraNav pointing device consists of the TrackPoint pointing device and the touch pad each of which is itself a pointing device with both basic and extended functions You can configure both devices by choosing the settings you prefer Set both the TrackPoint pointing device and the touch pad as pointing devices This setting enables the use of all the basic and extended functions of the TrackPoint pointing device and the touch pad Set the TrackPoint pointing device as the main pointing device and the touch pad for extended functions only This setting enables the use of all basic and extended functions with the TrackPoint pointing device while limiting the use of the touch
51. ThinkPad User Guide ThinkPad X230 and X230i Notes Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix D Notices on page 163 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides Second Edition May 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators i m Front view Right side view Left side view Bottom view Rear view Status indicators A Locating important product ifonnations Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Features Specifications Operating environment E ThinkVantage Technologies and setae Accessing ThinkVantage applications on the Windows 7 operating system ThinkVantage applications Chapter 2 Using your
52. To attach the ThinkPad Battery 19 do the following 1 Align the front of the computer with the front of the ThinkPad Battery 19 2 Ensure that the guides of the ThinkPad Battery 19 align with the holes in the computer Then secure the computer in place H 88 User Guide Detaching the ThinkPad Battery 19 To detach the ThinkPad Battery 19 do the following 1 Unlock the battery latch by sliding it to the unlocked position w 2 Release the eject lever Hf and detach the ThinkPad Battery 19 MEN a Charging the ThinkPad Battery 19 The ThinkPad Battery 19 can be charged separately when connected to ac power source Chapter 7 Enhancing your computer 89 The ThinkPad Battery 19 also can be charged with a computer attached In this way both the main battery and the ThinkPad Battery 19 will be charged ThinkPad UltraBase Series 3 Your computer supports the ThinkPad UltraBase Series 3 which is a docking solution provided by Lenovo to expand the working capabilities of your computer After you attach your computer to the ThinkPad UltraBase Series 3 you can use its connectors in place of the connectors on the computer When the computer is attached to the ThinkPad UltraBase Series 3 never pick up the assembly by taking hold of the computer alone Always hold the whole assembly 90 User Guide Top view Docking station connector This is where you attach your computer H Power jack Connect
53. adDrivers Chapter 2 Using your computer 21 Changing the camera and audio settings e Fn F6 Press Fn F6 to open the Communications settings window From this window you can take a picture change the camera and audio settings and launch the Communications Utility program Adjusting the brightness level of the computer display e Fn F8 The computer display becomes dimmer e Fn F9 The computer display becomes brighter Theis function changes the brightness level temporarily To change the default brightness level change the settings through the Power Manager program Multimedia controls e Fn F10 Previous track scene e Fn F11 Play or pause e Fn F12 Next track scene Other functions e Fn Spacebar Control the keyboard backlight and the ThinkLight light Press once Turn on the keyboard backlight to low brightness level Press again Adjust the keyboard backlight to high brightness level Press the third time Turn off the keyboard backlight and turn on the ThinkLight light Press the fourth time Turn off the ThinkLight light Note If your computer does not have a backlit keyboard the Fn Spacebar combination controls only the ThinkLight light To change the functionality of this combination see Config menu on page 109 e Fn F3 Lock your computer e Fn B Have the same function as the Break key on a conventional keyboard e Fn P Have the same function as the Pause key on a conventional keyboard e Fn S Ha
54. and a power on password are set you can do the following only if you have the supervisor password Deleting the power on password Changing or deleting the supervisor password Enabling or disabling the Wake on LAN feature 52 User Guide Enabling or disabling the Internal Network Option ROM feature Changing date and time Enabling or disabling the Lock UEFI BIOS Settings feature Enabling or disabling the Password at unattended boot feature Specifying the minimum length for power on passwords and hard disk passwords Changing the setting for the security chip Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal network device Enabling or disabling the internal wireless device Enabling or disabling the internal Bluetooth device Enabling or disabling the internal wireless WAN device Enabling or disabling the Security mode Enabling or disabling the fingerprint reader priority Erasing the fingerprint data Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e By enabling the Lock UEFI BIOS Settings feature on the Password menu and setting the supervisor password you make it impossible for anyone but you to make configuration changes Setting changing or removing a supervisor pas
55. arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Copyright Lenovo 2012 45 Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn F8 or Fn F9 to adjust display b
56. ash updates of UEFI BIOS can be performed remotely without remote attendance This updating process can be done after normal working hours and on weekends to save time and increase productivity Users are not interrupted during normal working hours and LAN traffic is kept to a minimum If a computer is turned on by the Wake on LAN function the Network Boot sequence is used Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can record information about the end users in your network Setting management features To enable the network administrator to control your computer remotely you must configure the network interface by setting the system management features in the ThinkPad Setup program You can configure the following functions in the program e Wake on LAN e Network Boot sequence e Flash update If an administrator password Supervisor password has been set you will need to specify it when you start ThinkPad Setup to use these functions Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software When your computer is not under the network administrator s system management you can disable Wake on LAN 122 User Guide
57. attery do the following 1 ona RP wo PY T Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools Close the computer display and turn the computer over Remove the battery See Replacing the battery on page 67 Remove the keyboard See Replacing the keyboard on page 76 Remove the palm rest See Replacing the palm rest on page 79 Disconnect the cable and remove the drained backup battery Put the new backup battery in place and connect the cable Chapter 6 Replacing devices 85 8 Reinstall the palm rest See Replacing the palm rest on page 79 9 Reinstall the keyboard See Replacing the keyboard on page 76 10 Reinstall the battery See Replacing the battery on page 67 11 Turn the computer over again Connect the ac power adapter and all cables 86 User Guide Chapter 7 Enhancing your computer This chapter provides instructions on installing hardware devices to expand your computer capabilities e Finding ThinkPad options on page 87 e ThinkPad Battery 19 on page 87 e ThinkPad UltraBase Series 3 on page 90 e Other ThinkPad port replicators and docking stations on page 96 Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs
58. authentication on the operating system Set Minimum Length e Disabled Specify a minimum length for power on passwords and hard disk passwords If you set 4 lt x lt 12 the supervisor password and specify a minimum length for passwords no one but you can change the length Power On Password e Disabled See Power on password on page 50 e Enabled Hard Disk x Password Disabled See Hard disk passwords on page 50 e x characters e Enabled Note Hard Disk 1 means the hard disk drive built into your computer Predesktop e Disabled Enable or disable fingerprint authentication Authentication e Enabled before the operating system is loaded Reader Priority e External gt If External gt Internal is selected an external Internal fingerprint reader is used if attached Otherwise an internal fingerprint reader is used If Internal Only is selected an internal fingerprint reader is used e Internal Only Security Mode e Normal If fingerprint authentication fails you still can start e High the computer by entering a password If you have selected Normal enter a power on password or a supervisor password if you have selected High enter a supervisor password Table 6 Security menu items continued Password e Disabled Enable or disable password authentication Authentication e Enabled If high security mode is selected this item is displayed Reset Fingerprint Data This option is used to erase all fingerprin
59. ay is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e If your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray e Wait until you hear the CD or DVD click into the center pivot of the drive before closing the tray e On your computer use only optical drives designed for use with the Serial Ultrabay Enhanced bay Note You can install a 9 5 mm thick Serial Ultrabay Slim device or a 12 7 mm thick Serial Ultrabay Enhanced device in the Serial Ultrabay Enhanced bay Chapter 9 Preventing problems 127 e When installing the hard disk drive solid state drive or optical drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer if you are replacing the hard disk drive or solid state drive e When replacing the primary hard disk drive or solid state drive reattach the cover of the drive slot e Store
60. by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it Keep it away from children Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Copyright Lenovo 2012 xi Lithium coin cell battery notice nanoen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate xii User Guide Heat and product ventilation ancer Computers ac p
61. card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To install an ExpressCard or a flash media card do the following 1 3 Locate the appropriate type of slot for your card See Locating computer controls connectors and indicators on page 1 Make sure that the card is correctly oriented e For ExpressCard The notched edge of the card is facing upward and pointing toward to the card slot e For flash media card The metal contacts are facing downward and pointing toward the card slot Press the card firmly into the card slot To install a smart card do the following 1 3 Locate the 54 mm wide ExpressCard slot See Locating computer controls connectors and indicators on page 1 Install the smart card into a 54 mm smart card reader You can purchase a 54 mm smart card reader from Lenovo Insert the smart card reader into the ExpressCard slot firmly If the plug and play feature is not enabled for the installed ExpressCard flash media card or smart card do the following to enable the feature 1 2 3 Open Control Panel Click Hardware and Sound Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instruc
62. carte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan 158 User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return
63. cator see Status indicators on page 7 J Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and the battery to reset the computer The power button also can be programmed through the Power Manager program to shut down the computer or put it into sleep or hibernation mode For more information see the help information system of the Power Manager program UltraNav pointing device H TrackPoint pointing stick Ed TrackPoint buttons EQ Touch pad The keyboard contains the Lenovo unique UltraNav pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the UltraNav pointing device on page 24 EZ PCI Express Mini Card slot for wireless LAN WiMAX Your computer might include a wireless local area network LAN card or a wireless combo card for LAN and Worldwide Interoperability for Microwave Access WiMAX in the PCI Express Mini Card slot for you to establish wireless LAN WiMAX connections PCI Express Mini Card slot for wireless WAN card or mSATA solid state drive Your computer might have a wireless wide area network WAN card installed in th
64. ce Enable or disable Internet Protocol Version 4 IPv4 network stack for UEFI environment Enable or disable boot support for USB storage devices If you select Enabled the external USB devices can be charged through USB connectors even when the system is in low power mode sleep hibernate or power off If you select Enabled the Always On USB connector enables you to charge some devices such as iPod iPhone and BlackBerry smartphones when the computer is turned off Note If you want to charge these devices when your computer is turned off you will need to open the Power Manager program and configure corresponding settings to enable the Always On USB connector function For details about how to enable the Always On USB connector function refer to the online help information system of the Power Manager program Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controllers If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables USB 3 0 mode Table 5 Config menu items continued Keyboard Mouse Touch Pad Fn and Ctrl Key swap Fn Key Lock Keyboard Illumination Control Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled e ThinkLight Only e Keyboard backlight Only e Both and allows USB 3 0 to be supported in the operating system If yo
65. ck If the battery pack cannot be fully charged in 24 hours use a new battery pack Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still short use a new battery pack Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced This system does not support batteries that are not genuine Lenovo made or authorized The system will continue to boot but may not charge unauthorized batteries Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use An ac power adapter problem Problem The ac power adapter is connected to the computer and the w
66. click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e If the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e Inthe subfolder for the device look for the executable file a file with the extension exe Double click the file and
67. compress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Make sure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following The application is designed to operate with your operating system Other applications run correctly on your computer The necessary device drivers are installed The application works when it is run on some other computer If an error message appears while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Chapter 10 Troubleshooting computer problems 145 Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window click Start gt Control Panel gt Har
68. computer Registering your computer Frequently asked questions Special keys and buttons Function key combinations Volume and mute buttons Windows key Using the UltraNav pointing ETE Using the TrackPoint pointing device Using the touch pad Behavior of the UltraNav and an eklermal mouse Adding the UltraNav i icon to the Seim tay y Power management Checking battery status Using the ac power adapter Charging the battery Maximizing battery life Managing your battery power Power saving modes Handling the battery Copyright Lenovo 2012 vi vii vii ONNO CO 8 13 15 19 19 19 20 20 23 24 24 25 26 27 27 28 28 28 29 29 29 29 30 Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings Connecting a projector or external dei Setting up a presentation Using the Extend desktop function Using audio features Using the integrated camera Using an ExpressCard a flash media ara ora smart card i Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort eee Accessibility ieformation Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords Passwords and sleep Hoda Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Setting the secu
69. computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes small amount of power This is not a defect For details refer to Power saving modes on page 29 Problems with drives and other storage devices This section includes hard disk drive problems and solid state drive problems Hard disk drive problems Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup make sure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press Shift 1 to move it back to the Boot priority order list Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then de
70. cue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Turn off the computer and then turn it on 2 When the ThinkPad logo is displayed press the black button or repeatedly press and release the F11 key 3 If you have set a Rescue and Recovery pass
71. d Setup Defaults Load the default setting that was in effect at the time of purchase e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your computer The UEFI BIOS translates the instructions from other software layers Your computer system board has a module called EEPROM also referred to as flash memory You can update the UEFI BIOS by starting your computer with a flash update optical disc or flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or so called as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting hard disk drive and installing software Onc
72. d mobility limitations get the most out of their computer experience 46 User Guide Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program click Start gt Control Panel gt Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software application interfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conver
73. date the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the above solution for the procedure to make sure that the correct device driver is installed e Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake on LAN feature is not working Solution Make sure that Wake on LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution
74. deleting data from your hard disk drive or solid state drive on page 59 e Using firewalls on page 60 e Protecting data against viruses on page 60 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Passwords and sleep mode If you have set a Windows password and you put your computer into sleep mode by pressing Fn F4 you will be prompted to enter the password when resuming operation If any hard disk drive or solid state drive also has a password it is unlocked automatically when you resume operation Typing passwords C If this icon is displayed type a power on password or a supervisor password mas f this
75. ding One Morrisville NC 27560 Phone Number 919 294 5900 FE Appendix A Regulatory Information 153 Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr
76. dphone to your computer while playing sound a speaker does not produce sound Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device For details refer to the help information system for Realtek HD Audio Fingerprint reader problems e Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth e Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth For tips on how to maintain the fingerprint reader see Using the fingerprint reader on page 56 Chapter 10 Troubleshooting computer problems 141 Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pa
77. dware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 131 for a diagnostic test of the USB connector A docking station or port replicator problem Problem The computer does not start when you try to turn it on and does not respond when you try to resume operation Solution Make sure that e The ac power adapter is connected to the docking station or the port replicator e The indicator of the docking station is on e The computer is securely attached to the docking station or the port replicator 146 User Guide Chapter 11 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 147 e Getting help and service on page 147 e Purchasing additional services on page 149 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web s
78. e 28 e Connecting to the network on page 32 e Presentations and multimedia on page 36 e Using audio features on page 40 e Using the integrated camera on page 40 e Using an ExpressCard a flash media card or a smart card on page 41 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your computer with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following e Lenovo has preloaded a registration application that will launch automatically after you have used your computer for a time Follow the instructions on the screen to register your computer with Lenovo e Go to http www lenovo com register and follow the instructions on the screen to register your computer with Lenovo Frequently asked questions Here are a few tips that will help you optimize the use of ThinkPad notebook To ensure that you receive the best performance from your computer browse the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another
79. e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled If you select Enabled you can use the wireless WAN device If you select Enabled you can use Bluetooth devices If you select Enabled you can use the USB connectors If you select Enabled you can use the ExpressCard slot If you select Enabled you can use external Ultrabay Enhanced devices If you select Enabled you can use the eSATA connector on the connected external device If you select Enabled you can use the memory card slots If you select Enabled you can use the integrated camera If you select Enabled you can use the microphones internal external or line in If you select Enabled you can use the fingerprint reader Table 6 Security menu items continued Anti Theft Intel AT Module Disabled Enable or disable the UEFI BIOS interface to Activation Enabled activate the Intel AT module which is an optional anti theft service from Intel Permanently Disabled Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Intel AT Suspend This option is displayed only when the anti theft function is activated The Intel anti theft suspend screen will be displayed at next boot to enter the suspend mode Computrace Module Disabled Enable or disable the UEFI BIOS interface to Acti
80. e PCI Express Mini Card slot for wireless WAN connections Some models are equipped with an mSATA solid state drive for data storage 2 User Guide E Fingerprint reader Some models have a fingerprint reader The fingerprint authentication technology enables you to use your fingerprint to start the computer enter the ThinkPad Setup program or enter the Windows operating system For details see Using the fingerprint reader on page 56 Fn key Use the Fn key to take advantage of ThinkPad function keys such as turning on the ThinkLight light locking the computer managing the wireless connections and so on For more information see Function key combinations on page 20 Volume control buttons The volume control buttons enable you to quickly adjust the sound volume mute the speakers or mute the microphones of your computer For more information see Volume and mute buttons on page 23 Black button When the operating system is working normally press the black button to launch the SimpleTap program on the Windows 7 operating system You also can use this button to interrupt the startup sequence of your computer to start the Rescue and Recovery workspace To access the Rescue and Recovery workspace turn on your computer and press this button when the ThinkPad logo is displayed on the screen For more information about Rescue and Recovery see Using the Rescue and Recovery workspace on page 63 Built in mic
81. e applications on the Windows 7 operating system on page 13 3 Follow the instructions on the screen to enroll your fingerprint For details refer to the Help for the program LED behavior of the fingerprint reader 56 User Guide Table 4 LED behavior list_fingerprint reader LED behavior Description Steady green The fingerprint reader is ready to swipe Blinking green once The fingerprint is being authenticated or has been authenticated Blinking green The fingerprint reader is ready to swipe in power on authentication state Blinking amber The fingerprint could not be authenticated Steady amber for 15 seconds The power on authentication feature is disabled after three bad fingerprint swipes Swiping your finger over the reader To swipe your finger over the reader place the ball of your finger that is the central part of the fingerprint on the small circle above the reader Make sure that the entire top joint of the finger is on the reader Then Apply light pressure and swipe your finger across the reader in one smooth motion Logging on to the system After you enroll your fingerprint log on to the system by doing the following 1 Set a power on password or a hard disk password or both 2 Turn your computer off and then on again 3 When prompted swipe your finger over the reader 4 On request type your power on password your hard disk password or both The enrolled fingerprint is now associated with
82. e next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Changing or removing a hard disk password To change or remove the user hard disk password do the following 1 Follow steps 1 through 7 in Setting a hard disk password on page 51 Note You need to type your password to get access to the ThinkPad Setup program 2 Select User HDP and then do either of the following e To change the user hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window The user hard disk password will be changed e To remove the user hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window The user hard disk password will be removed To change or remove the master hard disk passwords do the following 1 Follow steps 1 through 7 in Setting a hard disk password on page 51 Note You need to type your password to get access to the ThinkPad Setup program 2 Select Master HDP
83. e power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet 5 Remove the computer from a ThinkPad UltraBase Series 3 or a ThinkPad port replicator or docking station Refer to ThinkPad UltraBase Series 3 on page 90 and Detaching a ThinkPad port replicator or docking station on page 103 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over c Remove the battery memory module hard disk drive or solid state drive See Chapter 6 Replacing devices on page 67 d Wait for 30 seconds and then reinstall the memory module and the known good battery or the ac power adapter to test the computer with minimal devices attached first e Reinstall each device one at a time that you have removed in the earlier steps If your computer does not run on battery power check the following items 1 2 A Remove and reseat the battery to make sure that it is properly connected Refer to Replacing the battery on page 67 Swap batteries with another similar model if available If another similar ThinkPad model is available then verify that the battery pack works in the other computer and that the battery pack for the other model works in this computer Verify the ba
84. e rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 64 User Guide 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts e If you have created a rescue medium using the secondary internal hard disk drive set the secondary internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications To reinstall selected application programs do the following 1 Turn on your computer Go to the C SWTOOLS directory Open the APPS folder In it are several subfolders named for the various preinstalled applications Open the subfolder for the application you are reinstalling a A O N Double
85. e the computer is configured and operational you can manage it by use of software and manageability features already integrated into the client system and the network Chapter 8 Advanced configuration 121 System management Read this topic to learn more about features of system management Desktop Management Interface The system UEFI BIOS of your computer supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes your computer more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note The Remote Initial Program Load RPL function cannot be used with your computer Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console When Wake on LAN is used with network management software many functions such as data transfer software updates and Fl
86. ectly Have the computer serviced Message 2100 Detection error on HDDO Main HDD Solution The hard disk is not working Have the hard disk serviced Message 2101 Detection error on HDD1 Ultrabay HDD Solution The hard disk is not working Have the hard disk serviced Message 2102 Detection error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2110 Read error on HDDO Main HDD Solution The hard disk is not working Have the hard disk serviced Message 2111 Read error on HDD1 Ultrabay HDD Solution The hard disk is not working Have the hard disk serviced Message 2112 Read error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced Message Fan error Solution Cooling fan has failed Shut down the computer immediately and have the computer serviced Message Thermal sensing error Chapter 10 Troubleshooting computer problems 133 Solution The thermal sensor has problem Shut down the computer immediately and have the computer serviced e Message This system does not support batteries that are not genuine Lenovo made or authorized The system will continue to b
87. eless features of your computer refer to Wireless connections on page 32 e To travel more confidently be sure to check the tips in Traveling with your computer on page 47 e Press Fn F5 or use the wireless radio switch to enable or disable the wireless features Need to give presentations or attach an external monitor often e Make sure that you follow the procedure in the topic Attaching an external monitor on page 36 e With the Extend desktop function you can display output on both the computer display and the external monitor See Using the Extend desktop function on page 39 Need to attach or replace a device e See Chapter 6 Replacing devices on page 67 for more information about replacing the devices of your computer e See Chapter 7 Enhancing your computer on page 87 for more information about enhancing the features of your computer You have been using your computer for some time already and it is getting slower e Follow the General tips for preventing problems on page 125 e Diagnose problems yourself by using the preinstalled diagnostic software See Diagnosing problems on page 131 e Also recovery tool is provided on your computer hard disk or solid state drive For more information see Chapter 5 Recovery overview on page 61 Print the following sections and keep them with your computer in case you are unable to access this online help when necessary e I
88. enovo support Web site Calling Lenovo A Purchasing additional services Appendix A A Information Wireless related eian Location of the UltraConnect winless antennas Locating wireless EUSO notices Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission compu statement European Union compliance to he Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement 126 127 128 131 131 131 131 132 132 134 135 135 135 137 138 141 142 145 145 146 146 146 147 147 147 148 148 148 149 151 151 152 153 153 153 153 154 154 154 155 Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or en to 20 A per phase Lenovo podu service ef maneh for Taiwan Appendix B WEEE and en statements EU WEEE statements Japan recycling statements Recycling information for Brazil Copyright Lenovo 2012 155 155 155 157 157 157 158 Battery recycling information for Taiwan 158 Battery recycling information for the European Union 159 Battery recycling formation fot the United States and Canada 159 Appendix C ENERGY STAR model information 161 Appendix D Not
89. ent it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 61 e Update device drivers and UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or Known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preload onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and that you have the ac power connected Boot into ThinkPad Setup and load the default settings Restart the computer and start the recovery operation If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so Copyright Lenovo 2012 125 e F
90. er Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions provided by Lenovo e Creating and using recovery media on page 61 e Performing backup and recovery operations on page 62 e Using the Rescue and Recovery workspace on page 63 e Creating and using a rescue medium on page 64 e Reinstalling preinstalled applications and device drivers on page 65 e Solving recovery problems on page 66 Notes e There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system e The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or later Notes To use this program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit
91. er to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer displ
92. eric Non PnP Monitor 8 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 12 Clear the Show compatible hardware check box 13 Select the correct manufacturer and model for the external monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 14 After updating the driver click Close 15 Click OK Changing the color quality of the external monitor To change the color quality of the external monitor do the following 1 Attach and turn on the external monitor Chapter 2 Using your computer 37 2 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 3 Select the external monitor and click Advanced Settings 4 Click the Monitor tab and select a color value from the Colors field 5 Click OK Considerations for attaching an external monitor e When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the monitor INF file that is supplied with the external monitor e If you set a resolution higher than the resolution you are using on the compu
93. ers from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more informa
94. es Checking the total amount of memory installed in your computer To make sure that the memory modules are installed correctly you can check the total amount of memory your computer has by doing the following 1 Turn the computer on 2 When the logo screen is displayed press F1 The ThinkPad Setup program opens The Installed memory item shows the total amount of memory installed in your computer Chapter 6 Replacing devices 75 3 If the Installed memory item shows a different amount of memory from what you installed check whether you have correctly followed the instructions in this section Replacing the keyboard Before you start print these instructions nancer Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Removing the keyboard To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 4 Remove the two screws that secure the keyboard 5 Turn the computer over and open the display 76 User Guide 6 Push hard in the direction shown by the arrows Fl to unlatch the front side of the keyboard The keyboard will ope
95. es discharge from a battery or a buildup of foreign substances on the battery e A cracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must cl
96. estore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 63 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system It enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Res
97. et e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you use the ac power adapter to charge the battery make sure that the battery temperature is at least 10 C 50 F e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge it in any of the following conditions When you purchase a new battery If the battery status indicator starts blinking If the battery has not been used for a long time 28 User Guide Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a charged battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will be fully charged in about 3 to 6 hours The charging time is affected by the battery size and the physical environment You can check the battery charging status at any time by looking at the battery meter icon at the Windows notification area Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing battery life To maximize the life of the battery do the following e Use the battery until the charge is com
98. etermine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the hard disk drive How bright you make the computer display How often you use the wireless features Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power adapter for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord might cause severe damage to your computer Connecting the ac power adapter To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the ac power adapter to the power jack of the computer 2 Connect the power cord to the transformer pack 3 Plug the power cord into an electrical outlet Tips on using the ac power adapter e When the ac power adapter is not in use disconnect it from the electrical outl
99. etermined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 163 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkLight ThinkPad ThinkVantage TrackPoint Ultrabay Ultrabase UltraConnect UltraNav Intel and Intel SoeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows Bing and BitLocker are trademarks of the Microsoft group of companies BlackBerry RIM Research In Motion SureType and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited Other company product and service names may be trademarks or service marks of others 164 User Guide ThinkPad Part Number Printed i
100. f you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work e Ifthe security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each e If the security chip is inactive or disabled the Clear Security Chip option will not be displayed e When you clear the security chip be sure to turn your computer off and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed To set an item on the Security Chip submenu do the following 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Using the cursor keys move to Security The Security menu opens Using the cursor keys move to Security Chip and press Enter The Security Chip submenu opens Using the cursor keys move to an item you want to set When the item is highlighted press Enter Set other items that you want to set Press F10 to save changes and exit O O AN DOA KW PD Press Enter in the Setup Confirmation window to confirm the exit Chapter 4 Secu
101. g Setting up a presentation To display information and make presentations you can attach a data projector to your computer through the VGA connector on your computer Note It may take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds try pressing Fn F7 to switch between different display output locations Your projector might have one or more audio input connectors To project sound you will need to attach the combo audio jack on your computer to these connectors using an audio cable commercially available Using the Extend desktop function Your computer supports a function named the Extend desktop function With the Extend desktop function you can display output on both the computer display and an external monitor You also can display different desktop images on each monitor Considerations for using the Extend desktop function e When an application using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display e If you want to show DOS full screen while in the Extend desktop mode only the primary display shows DOS the other display is blacked out e f your computer has the Intel graphics card you can designate the other display as the primary display by doing the following 1 Press Ctrl Alt F12 The Intel Graphics and Media Control Panel window opens 2 Select Advanced Mode and click OK 3 Click Multiple Display
102. gacy Only a aF Boot Priority UEFI Only The system will boot from the UEFI enabled operating system Legacy Only The system will boot from any operating system other than the UEFI enabled one Note If you select UEFI Only the system cannot boot from the bootable devices that do not have the UEFI enabled operating system UEFI Legacy Boot Priority e UEFI First Select priority of boot options between e Legacy First UEFI and Legacy Boot Mode e Quick Screen during the POST e Diagnostics e Quick The ThinkPad Logo screen is displayed e Diagnostics Text messages are displayed Note You also can enter Diagnostic mode by pressing Esc during the POST 120 User Guide Table 7 Startup menu items continued Option Keys display e Disabled If you select Disabled the To interrupt e Enabled normal startup press Enter message is not displayed during the POST Boot Device List F12 Option e Disabled If you select Enabled the F12 key is e Enabled recognized and the Boot Menu window is displayed Boot Order Lock e Disabled If you select Enabled the boot priority e Enabled order is locked for your future use Restart menu If you need to close ThinkPad Setup and restart the system select Restart from the ThinkPad Setup menu The following submenu is displayed e Exit Saving Changes Restart the system after saving the changes e Exit Discarding Changes Restart the system without saving the changes e Loa
103. glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland G
104. go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Start gt Control panel 2 Click Hardware and Sound gt Device Manager 3 Inthe Device Manager window expand Network adapters 4 Right click your network adapter device and click Properties Copyright Lenovo 2012 161 5 Click the Power Management tab 6 Clear
105. h for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site 54 User Guide Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip activate inactivate or disable the security chip e Security Reporting Options enable or disable each security reporting option e Clear Security Chip clear the encryption key Notes e Be sure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip e I
106. hard disk drive or solid state drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage ThinkVantage Technologies and software ThinkVantage Technologies and some other software programs are preinstalled on your computer to help you work more easily and securely To learn more about ThinkVantage Technologies and other computing solutions offered by Lenovo go to http www lenovo com support Accessing ThinkVantage applications on the Windows 7 operating system On the Windows 7 operating system you can access ThinkVantage applications from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing applications from the Lenovo ThinkVantage Tools program To access applications from the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then double click an application icon to access the application Note If an application icon in the Lenovo ThinkVantage Tools application navigation window is dimmed it indicates that you need to install the application manually To install the application manually double click Chapter 1 Product overview 13 the application icon Then follow the instructions on the screen When the installatio
107. hard disk password that contains more than seven characters you cannot get access to the drive b Inthe Confirm New Password field retype the password you just entered to verify it Press Enter e If you select User Master do the following a When a window for typing the new user hard disk password opens type your new password in the Enter New Password field Press Enter b Inthe Confirm New Password field retype the password you just entered to verify it Press Enter c A message window opens and prompts you to set the master hard disk password Press Enter to continue d A window for typing the new master hard disk password opens Type your new password in the Enter New Password field Press Enter e Inthe Confirm New Password field retype the password you just entered to verify it Press Enter Attention You might want to note down your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service In the Setup Notice window that is displayed press Enter to continue Chapter 4 Security 51 10 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Th
108. he IC chip mounted on one side of the card To replace the SIM card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn it over 3 Remove the battery See Replacing the battery on page 67 4 Find the SIM card slot inside the open battery compartment Remove the card 70 User Guide 5 Insert the new SIM card firmly into the slot 6 Reinstall the battery See Replacing the battery on page 67 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the hard disk drive or solid state drive Before you start print these instructions When replacing the drive be sure to follow the precautions Attention The hard disk drive or solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines e Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive e Do not touch the connector e Before removing the hard disk drive make a backup copy of all the information on it a
109. he battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the battery do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 68 User Guide 3 Unlock the battery latch Jj and hold the latch Jin the unlocked position m 4 Remove the battery 5 Slide the new battery into the computer 4 g Chapter 6 Replacing devices 69 6 Make sure that the battery latch to the locked position 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the SIM card Before you start print these instructions Your computer might require a SIM card to establish wireless WAN connections Depending on the country of delivery you might need to purchase a SIM card or a SIM card might already be installed in your computer or is part of the shipping contents that come with your computer If you find a SIM card included in the shipping contents a dummy card is installed in the SIM card slot Then proceed with the following instructions Note The SIM card is identified by t
110. he device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel by clicking Start gt Control Panel gt Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating system cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices UltraNav pointing device problems e Problem The pointer drifts when the computer is turned on or after i
111. he system will then resume with an 0K message 2 When the docking status indicator is off detach the computer following instructions in Detaching the computer on page 95 94 User Guide Detaching the computer To detach your computer from the ThinkPad UltraBase Series 3 do the following 1 Ensure that the system lock key of the ThinkPad UltraBase Series 3 is in the unlocked vertical position 2 Close the computer display 3 If you are hot detaching or warm detaching the computer press the eject request button on the ThinkPad UltraBase Series 3 Then ensure that the docking status indicator is off 4 Release the eject lever on the left side of the ThinkPad UltraBase Series 3 until the computer lifts up then remove the computer EZ Security feature The lock of the ThinkPad UltraBase Series 3 has two positions Chapter 7 Enhancing your computer 95 Unlocked position When the lock is in this position your computer is not secured H Locked position When the lock is in this position the ThinkPad UltraBase Series 3 is locked and the computer cannot be removed from the ThinkPad UltraBase Series 3 The device in the drive bay also is locked and cannot be removed Note Keep the security key in a safe place Do not lose this key otherwise you will be unable to detach the computer from the ThinkPad UltraBase Series 3 If you have purchased a mechanical lock you can attach the mechanical lock to the security
112. he touch pad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation Beep errors Table 8 Beep errors Problem One short beep pause three short beeps pause three Make sure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off the computer more short beep and three short beeps and remove the device from the ExpressCard Slot If the beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps Shut down the computer immediately and have the computer serviced Five short beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep it with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection See Replacing a memory module on page 73 2 Check for error messages during startup
113. his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions might cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Buil
114. i Media card reader slot Your computer has a media card reader slot For more information about the supported cards see Using an ExpressCard a flash media card or a smart card on page 41 Left side view aangaan Figure 3 ThinkPad X230 and X230i left side view ExpressCard slot H Wireless radio switch EJ USB 3 0 connector E Mini DisplayPort connector E Video graphics array VGA connector Mi USB 3 0 connector rns OOO CC El ExpressCard slot Your computer has an ExpressCard slot for a 54 mm wide ExpressCard or a smart card For more information see Using an ExpressCard a flash media card or a smart card on page 41 H Wireless radio switch Use this switch to quickly turn on or turn off all wireless connections ER i USB 3 0 connectors The Universal Serial Bus USB 3 0 connectors are used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Note When you attach a USB cable to the connector make sure that the USB mark is facing upward Otherwise the connector might be damaged E Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector external monitor or high definition television El Video graphics array VGA connector Attach a VGA compatible monitor or projector to your computer to display the computer output Chapter 1 Product overview 5 Note If you attach your computer to a ThinkPad Ultraba
115. ices 163 Trademarks 2 2 2 164 iv _ User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard
116. ing representative to have the password canceled 10 In the Setup Notice window that is displayed press Enter to continue 11 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 7 as introduced above Enter your current password When the Enter New Password field is displayed type a new password in the field and then retype it to verify To remove the password follow steps 1 through 7 Type your current password When the Enter New Password field is displayed leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the hard disk drive or solid state drive e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and applications on the hard disk drive 50 User Guide The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard disk drive in a system The administrator sets the master password no one else knows it Then the administrator sets a user password for each computer in the network and tells each user the password for his o
117. ins connected to the computer during the attachment You can hot attach or warm attach the computer to the ThinkPad UltraBase Series 3 Hot attachment is attaching the computer to the ThinkPad UltraBase Series 3 while the computer is in operating mode warm attachment is attaching the computer to the ThinkPad UltraBase Series 3 while the computer is in sleep mode In doing a hot or warm attachment note the following e For hot attachment The docking status indicator should turn on after a few seconds e For warm attachment When the computer resumes from sleep mode the docking status indicator should turn on To attach your computer to a ThinkPad UltraBase Series 3 do the following 1 Ensure that the system lock key of the ThinkPad UltraBase Series 3 is in the unlocked vertical position 92 User Guide 2 Align the front of the computer with the front of the ThinkPad UltraBase Series 3 3 Ensure that the guides of the ThinkPad UltraBase Series 3 align with the holes in the computer Then secure the computer in place The docking status indicator lights Sia 4 Turn the system lock key to the locked position horizontal The computer is docked to the ThinkPad UltraBase Series 3 Chapter 7 Enhancing your computer 93 Note You can turn the key clockwise to lock it Then keep the key in a safe place Do not lose this key otherwise you will be unable to detach the computer from the ThinkPad UltraBase Series 3
118. int for solving them Notes e The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system It also can be downloaded from http www lenovo com diagnose e If you are using other Windows operating system rather than Windows 7 go to http www lenovo com diagnose for the latest information on diagnostics for your computer The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance When you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the hard disk drive to the factory default state For more information see Performing backup and recovery operations on page 62 To run the Lenovo Solution Center program on the Windows 7 operating system see Accessing ThinkVantage applications on the Windows 7 operating system on page 13 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displa
119. ite and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information Copyright Lenovo 2012 147 about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documen
120. kPoint or the touch pad do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav 2 To disable the TrackPoint pointing device clear the check box for Enable TrackPoint To disable the touch pad clear the check box for Enable TouchPad 3 Click OK Adding the UltraNav icon to the system tray For easy access to the UltraNav properties you can enable the display of the UltraNav icon in the Windows notification area To enable the display of the UltraNav icon in the Windows notification area do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav 2 Select the check box for Show UltraNav icon on the system tray 3 Click OK You can now change the properties of the UltraNav pointing device by clicking the UltraNav icon in the Windows notification area Note If you cannot see the UltraNav icon click the triangular icon on the taskbar to show hidden icons Chapter 2 Using your computer 27 Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Checking battery status The Power Manager battery gauge on the taskbar displays the percentage of battery power remaining The rate at which you use battery power will d
121. l window opens Select Advanced Mode and click OK Select Multiple Displays BP MN In the Operating Mode field select any of the following options e Single Display Depending on your configuration the computer output is displayed on either the computer display or the DVI monitor e Clone Displays The same computer output is displayed on both the computer display and the DVI monitor e Extended Desktop Different computer output is displayed on the computer display and the DVI monitor 38 User Guide Considerations for attaching a DVI monitor Connect the DVI monitor to the expansion unit and turn it on before you turn on the computer Otherwise the system cannot recognize the DVI monitor If the option for enabling the DVI monitor in the Display Properties window is not displayed try closing the window and opening it again If the option still is not displayed make sure that the connector of the monitor is attached firmly and repeat the procedure for attaching the monitor Using the Mini DisplayPort connector Your computer has a Mini DisplayPort connector a digital display interface for connection to various external devices such as CRT monitors LCD monitors projectors or even high definition televisions This compact connector enables a plug and play setup and supports adapters that can plug into DVI VGA or HDMI connectors The Mini DisplayPort connector of your computer supports audio as well as video streamin
122. language go to http www lenovo com support Then follow the instructions on the screen On the go and need to use battery power more effectively e To conserve power or to suspend operation without exiting applications or saving files see Power saving modes on page 29 e To achieve the best balance between performance and power saving create and apply power plans by use of the Power Manager program e f your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery For more information see Power management on page 28 Copyright Lenovo 2012 19 Concerned about security or need to securely dispose of data stored on your hard disk or solid state drive e Study the Chapter 4 Security on page 49 to find out how you can protect your computer from theft and unauthorized use e Use the Client Security Solution program or Password Manager program to protect the data stored on your computer e Before you dispose of the data on the hard disk drive or the solid state drive be sure to read the topic Notice on deleting data from your hard disk drive or solid state drive on page 59 Getting connected in different locations is a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of the Access Connections program e To learn more about using the wir
123. lem The computer does not return from sleep mode or the sleep indicator stays on and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the sleep indicator If the sleep indicator is on your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the sleep indicator is off your computer is in hibernation mode or power off state Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device 144 User Guide Problem The battery discharges slightly while the
124. license agreements There are methods that seem to delete the data e Move the data to the recycle bin and then click Empty recycle bin e Use the Delete option e Format your hard disk drive using the software for initializing it e Using the recovery program provided by Lenovo to set the hard disk drive back to the factory default settings These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard disk drives for unexpected purposes To prevent leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool To download either application go tohttp www lenovo com
125. llowing keys e Use cursor keys to select a device e Use F6 or the combination of Shift and to move the device up to a higher priority e Use F5 or to move the device down to a lower priority e Use the combination of Shift and to exclude or include a device 3 Press F10 to save the changes and restart the system Chapter 8 Advanced configuration 119 To change the startup sequence temporarily so that the system starts up from a different drive do the following 1 Turn off the computer 2 Turn on the computer then while the ThinkPad logo is displayed press F12 3 Select the device you want to start first Note The Boot menu will be displayed when the system cannot boot from any devices or the operating system cannot be found The following table lists the Startup menu items Notes e Default values are in boldface e On each submenu press the Enter key to show selectable options and select a desired option e Some items are displayed on the menu only if the computer supports the corresponding features Table 7 Startup menu items Boot See Changing the startup sequence on page 119 Network Boot Select the boot device when the system wakes from LAN If Wake On LAN is enabled the network administrator can turn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot e Both Select system boot capability e UEFI Only e Both The system will boot following e Le
126. maximum depending on the model Power source ac power adapter Sine wave input at 50 to 60 Hz Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery pack Lithium ion Li lon battery pack Battery life For percentage of remaining battery power check the Power Manager battery gauge on the taskbar The Power Manager program also displays a green yellow and red indication A battery under warranty with a red indication is eligible for a warranty replacement 12 User Guide Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the
127. may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was d
128. mbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B 154 User Guide Korea Class B compliance statement Be I I Ha SSAIIAM OIE H8868 HAISEDA FE IAA ASE JS 5322 50 SE UHAN ASS UELUCH Japan VCCI Class B compliance statement CORB Q7ABHARHRECT CORB RERHTEATDSZ CeAWELTUNETM CORBPIVAYTFLEV AY FERTEL TE Rene SEBSEIEHRCTCEMHWET FUR SABC gt TELUMYRUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AANDEREAN 20A 4 ATOMBICNTSSMRE TM El SAAREMA JISC 61000 3 2 Ham Lenovo product service information for Taiwan BE Lenovo ERBBAAMT fay Bl Ps RAB AR 1B BRS a BB 2S AIHERBERBERLE NED AAS BEG 0800 000 702 Appendix A Regulatory Information 155 156 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en EU WEEE statements The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the Eu
129. mer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay clo
130. mory in your computer by installing a memory module in the memory upgrade slot Memory modules are available as options from Lenovo For more information see Replacing a memory module on page 73 H Built in speakers The stereo speakers are built into your computer Rear view Figure 5 ThinkPad X230 and X230i rear view Power jack H Fan louvers Fa Power jack Connect the ac power adapter to the power jack to provide ac power to the computer and charge the battery H Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan Status indicators Your computer has system status indicators and power status indicators The status indicators show the current status of your computer Chapter 1 Product overview 7 System status indicators Wireless LAN WAN WiMAX Bluetooth status indicator e Green The wireless LAN WAN Bluetooth or WiMAX feature is on e Off Wireless network devices are disabled or the wireless radio is turned off Ei Device access status indicator The hard disk drive solid state drive or mSATA solid state drive is reading or writing data Note When this indicator is blinking do not put the computer into sleep mode remove the drive or turn off the computer EJ Power on status indicator The power button stays lit whenever the computer is on blinks when the com
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132. n cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Mini Only recharge the battery pack strictly according to instructions included in the product documentation nanoen Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards Chapter 2 Using your computer 31 Mroancen There is a danger of an explosion if the backup battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death Do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network cards for connecting to the Internet and to your company s wired LAN or wireless LAN network Note Some models come with a built in wireless WAN card enabling you to establish wireless connections over remote
133. n process completes the application icon will be activated Table 1 Applications in the Lenovo ThinkVantage Tools program ropicaion o Note Depending on your computer model some of the applications might not be available Accessing applications from Control Panel To access applications from Control Panel click Start gt Control Panel Then depending on the application you want to access click the corresponding section and then click the corresponding green text Note If you do not find the application you need in Control Panel open the Lenovo ThinkVantage Tools application navigation window and double click the dimmed icon to install the application you need Then follow the instructions on the screen When the installation process completes the application icon will be activated and you can find the application in Control Panel The applications and the corresponding sections and green texts in Control Panel are listed in the following table Table 2 Applications in Control Panel Application Control Panel section Green text in Control Panel Access Connections Network and Internet Lenovo Internet Connection Client Security Solution System and Security Lenovo Enhanced Security Communications Utility Hardware and Sound Lenovo Web Conferencing Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound 14 User Guide Table 2 Applications in Control Panel continued Applica
134. n there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use you computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlets Attach signal cables to connectors 3 Remove signal cables from connectors Attach power cords to outlets 4 Remove all cables from devices Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Liquid crystal display LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at lea
135. n up slightly Ej 7 Carefully lift the keyboard until you can see how it is connected Hold the keyboard above the computer El and then detach the connector J Remove the keyboard Installing the keyboard To install the keyboard do the following Chapter 6 Replacing devices 77 1 Attach the connector 2 Insert the keyboard Make sure that the rear edges of the keyboard are under the frame 78 User Guide 3 Press gently on the keyboard and slide the keyboard in the direction shown by the arrows Make sure that the edges of the keyboard are under the frame 4 Turn the computer over and reinstall the screws 5 Reinstall the battery See Replacing the battery on page 67 6 Turn the computer over again Connect the ac power adapter and all cables Replacing the palm rest Before you start print these instructions Avice Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Chapter 6 Replacing devices 79 Removing the palm rest To remove the palm rest do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools Close the computer display and turn the computer over Remove the battery See Replacing the battery on page 67 Remove the keyboa
136. n you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off remove the battery The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard purchase a new one Error messages e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced e Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced 132 User Guide Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial numbe
137. n you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Replacing the battery Before you start print these instructions This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Copyright Lenovo 2012 67 Mroancen If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep t
138. nd communicating with devices such as mobile phones 32 User Guide WiMAX This long range wireless data transmission technology based on the 802 16 standard is expected to provide the user a last mile broadband connectivity similar to that provided by cable or ADSL but without the need to physically connect a cable to the personal computer Establishing wireless LAN connections Your computer comes with a built in wireless networking card and a configuration utility to help you make wireless LAN connections and monitor the status of your connection so that you can stay connected to your network while you are in the office in a meeting room or at home with no need for a wired connection Attention e If you carry your computer with the wireless LAN feature into an airplane check the services with the airline before boarding the airplane e lf there are restrictions on the use of computers on an airplane with the wireless feature you need to disable it before boarding To disable it refer to the instructions in Enabling or disabling the wireless feature on page 36 You can purchase a wireless networking card as an option For more information refer to Finding ThinkPad options on page 87 Tips for using the wireless LAN feature e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e For the best connection of the wireless LAN feature open your c
139. nd the integrated microphones on the computer will be enabled instead e The combo audio jack does not support a conventional microphone For more information see Using audio features on page 40 E Ethernet connector Connect your computer to a LAN with the Ethernet connector bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector Two indicators to the upper right and left of the connector show the status of the network connection When your computer connects to a LAN and a session with the network is available the upper left indicator is steady green While data is being transmitted the upper right indicator blinks yellow Note If you attach your computer to a ThinkPad Ultrabase docking station or replicator use the Ethernet connector on the Ultrabase docking station or replicator to connect to a LAN not the one on the computer H Always On USB connector By default the Always On USB connector enables you to charge some devices such as iPod iPhone and BlackBerry smartphones when your computer is in sleep or hibernation mode If you want to charge these devices when your computer is turned off you need to connect the computer to ac power supply and change the Always On USB settings in ThinkPad Setup and the Power Manager program For more information see Config menu on page 109 4 User Guide
140. nd then turn the computer off e Never remove the drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 Chapter 6 Replacing devices 71 4 Loosen the screw that secures the slot cover Then remove the cover 5 Remove the hard disk drive or solid state drive by pulling out the tab 72 User Guide 7 Attach the side rubber rails to the new hard disk drive or the side spacer rails to the new solid state drive 8 Insert the new hard disk drive or solid state drive into the slot 9 Reinstall the slot cover and tighten the screw to secure it 10 Reinstall the battery See Replacing the battery on page 67 11 Turn the computer over again Connect the ac power adapter and all cables Replacing a memory module Before you start print these instructions Chapter 6 Replacing devices 73 Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces a
141. ndow Installing other device drivers and software The device drivers are provided in the C SWTOOLS DRIVERS directory on your hard disk drive You will also need to install application software which is provided in the C SWTOOLS APPS directory on your hard disk drive To do this refer to the instructions in Reinstalling preinstalled applications and device drivers on page 65 Note If you cannot find the Supplement files device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters To start ThinkPad Setup do the following 1 Turn on the computer When the logo screen is displayed press the F1 key The ThinkPad Setup program main menu opens Note If you have set a supervisor password the ThinkPad Setup program main menu will be displayed after you enter the password You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 49 2 Use the cursor keys to move to an item you want to change When the item is highlighted press Enter A submenu is displayed 3 Change the items you wish to change To
142. ng features Chapter 8 Advanced configuration 115 Table 6 Security menu items Password Fingerprint 116 User Guide Hardware Password e Disabled Manage your power on password supervisor Manager e Enabled password and your hard disk passwords Supervisor Password Disabled See Supervisor password on page 52 e Enabled Lock UEFI BIOS e Disabled Enable or disable the function that protects items Settings e Enabled in ThinkPad Setup from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in ThinkPad Setup Password at e Disabled If you select and enable Password at unattended unattended boot e Enabled boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation state by an unattended event such as a Wake on LAN attempt If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at restart e Disabled If you select and enable Password at restart e Enabled a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user
143. nstall the Windows 7 32 bit operating system select Legacy Only or Both e If you want to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e If you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press F10 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer Restore C SWTOOLS from the backup copy you made before starting the installation Install the Intel Chipset Support for Windows 2000 XP Vista 7 To do this run SETUP exe in C SWTOOLS DRIVERS INTELINF infinst_autol 9 Install device drivers See Installing device drivers on page 107 oN OO Installing the registry patches for Windows 7 Go to http www lenovo com support and install the following registry patches e Registry patch enabling Wake Up on LAN from Standby for Energy Star e Fix for Issue of HDD with HD Detection Installing the Windows 7 update module package The Windows 7 update modules are in the following directory C SWTOOLS OSFIXES The name of each subfolder is the number of a fix module For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search Note The Web site address might change without notice If the homepage is not displayed search for it from the Microsoft top page 106 U
144. nstalling a new operating system on page 105 e Computer stops responding on page 131 e Power problems on page 143 Special keys and buttons Your computer has several special keys and buttons to help you work more easily and effectively Function key combinations To use the function key combinations press and hold the Fn key ff then press one of the function keys E 20 User Guide Power conservation Fn F4 Put your computer into sleep mode To return to normal operation press the Fn key only If you want to use the combination to put the computer into hibernation mode or do nothing mode change the settings in the Power Manager program Switching a display output location e Fn F7 Switch the display output location between the computer display and an external monitor by selecting one of the following options Computer display only Computer display and external monitor same image Computer display and external monitor extended desktop function External monitor only Note The Windows P key combination has the same functionality as Fn F7 Enabling or disabling the wireless features e Fn F5 Enable or disable the built in wireless networking features Notes To use this function the following device drivers must be installed on your computer beforehand Power Manager driver OnScreen Display Utility Wireless device drivers You can download these drivers from http www lenovo com ThinkP
145. nt when there is no PCI Express activity Normally it is not necessary to change the setting Express Card Speed Generation 1 Set the transfer speed of the ExpressCard to the desired level of performance The Automatic option enables the ExpressCard to specify the transfer speed it supports Automatic Power On with AC Attach Disabled Enable or disable a feature Enabled that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached When the system is in hibernate state the system resumes If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel R Rapid Start e Disabled To use this feature a special Technology e Enabled partition on the solid state drive is required Enter after Immediately When enabled you can 1 minute enable the 30 Day Standby 2 minutes function through the Power 5 minutes Manager program The 10 minutes function enables the 15 minutes computer to enter a lower 30 minutes power state after the 1 hour specified time in sleep 2 hours state And it takes only 3 hours seconds to resume normal operation Chapter 8 Advanced configuration 113 Table 5 Config menu items continued Beep and Alarm Password Beep e Disabled Enable this option to have e Enabled a beep sound when the system is waiting for a power on hard disk or supervisor pa
146. ny static electricity from your body The static electricity could damage the memory module To replace a memory module do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn it over 3 Remove the battery See Replacing the battery on page 67 4 Loosen the screws that secure the memory slot cover fl then remove the cover EZ If two memory modules already are installed in the memory slots remove a memory module to make room for the new one by pressing out on the latches on both edges of the socket at the same time ff and removing the memory module E Save the removed memory module for future use 5 Find the notch on the contact edge side of the memory module you are installing Attention To avoid damaging the memory module do not touch its contact edge 74 User Guide 6 With the notched end of the memory module toward the contact edge side of the socket insert the memory module into the socket at an angle of about 20 degrees E then press it in firmly J 7 Pivot the memory module downward until it snaps into place 8 Make sure that the memory module is firmly fixed in the slot and cannot be moved easily 9 Reinstall the memory slot cover and tighten the screws to secure it 10 Reinstall the battery See Replacing the battery on page 67 11 Turn the computer over again Connect the ac power adapter and all cabl
147. object such as a desk to protect your port replicator or docking station from theft Mechanical locks in different sizes are available from Lenovo as options Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device or security feature For the ThinkPad docking stations in addition to attaching a mechanical lock to the docking station you also can use the system lock key to lock the eject button When the eject button is locked the computer cannot be detached from the docking station For more information see Using the system lock key on page 104 Using the system lock key The system lock key has two positions unlocked and locked Unlock Kock When the key is in the locked position the eject button of the docking station is locked and you cannot remove your computer The key lock indicator lights when the eject button is locked 104 User Guide Chapter 8 Advanced configuration While it is important to protect files data and settings that are on the hard disk drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This topic will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system
148. oblems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode using Power Manager e Problem The computer enters sleep mode the sleep indicator turns on immediately after the power on self test Solution Make sure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 13 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet or replace the battery with a charged one e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press Fn F7 to bring up the computer display e Prob
149. ode e If in either of the above two preceding situations the battery of your computer is detached or has no battery charge your computer shuts down 102 User Guide Connecting an external display to the ThinkPad Mini Dock Plus Series 3 and the ThinkPad Mini Dock Plus Series 3 with USB 3 0 Group 1 top figure and Group 2 lower figure are independent of each other Each has a DisplayPort connector and a DVI connector If you connect a display to a DisplayPort connector and a DVI connector that are in the same group the DisplayPort connector is inactive Detaching a ThinkPad port replicator or docking station To detach your computer from a ThinkPad port replicator do the following 1 Ensure that e The devices connected to USB connectors are not in use e The connection to an Ethernet connector has been ended e The system lock key of the docking station is in place and in the unlocked horizontal position for ThinkPad Mini Dock Series 3 ThinkPad Mini Dock Series 3 with USB 3 0 ThinkPad Mini Dock Plus Series 3 ThinkPad Mini Dock Plus Series 3 with USB 3 0 2 Press the eject button until the computer moves up Then grasp both sides and remove the computer Chapter 7 Enhancing your computer 103 Security feature Use the security keyhole on the ThinkPad port replicator or docking station to attach a mechanical lock By attaching a mechanical lock you can secure the port replicator or docking station to a stationary
150. ompliant with Bluetooth Specification 4 0 as defined by the Bluetooth Special Interest Group SIG It support the following profiles Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable Replacement Profile HCRP Headset Profile HSP Hands Free Profile HFP Human Interface Device Profile HID Message Access Profile MAP Object Exchange Protocol OBEX Object Push Profile OPP Personal Area Networking Profile PAN Phone Book Access Profile PBAP Service Discovery Protocol SDP Synchronization Profile SYNC Video Distribution Profile VDP Generic Attribute Profile GATT Proximity Profile Find Me Profile Immediate Alert Profile Copyright Lenovo 2012 151 e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendation
151. omputer display to an angle of slightly more than 90 degrees e If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can be degraded Setting up the Wireless LAN connection To use the built in wireless network card the 802 11 standard to communicate start the Access Connections program See Accessing ThinkVantage applications on the Windows 7 operating system on page 13 Note Before you start setting up wireless network connections by using the Access Connections program obtain a Network Name SSID and your encryption information from your network administrator Establishing wireless WAN connections Wireless Wide Area Network wireless WAN enables you to establish wireless connections over remote public or private networks These connections can be maintained over a large geographical area such as a city or an entire country by use of multiple antenna sites or satellite systems maintained by wireless service providers Some ThinkPad notebook computers come with a built in wireless WAN card integrating some wireless WAN technologies such as 1xEV DO HSPA 3G GPRS or LTE You can connect to the Internet or your company network with the built in wireless WAN card and the configuration utility to make a wireless WAN connection and monitor its status Note Wireless WAN service is provided b
152. on is enabled it consumes a small amount of power To enable the wakeup function do the following 1 Click Start gt Control Panel gt System and Security gt Administrative Tools 2 Double click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 From the left pane select the task folder for which you want to enable the wakeup function The scheduled tasks are displayed 4 Click a scheduled task and then click the Conditions tab 5 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm Program your computer so that when the battery power falls below a certain level three events occur e The alarm goes off e A warning message is displayed e The LCD is turned off To enable the battery alarm do the following 1 Start the Power Manager program 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation click OK Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support
153. onnect program enables your computer to connect to the mobile broadband 3G network through a supported wireless WAN card To open the Mobile Broadband Connect program open Control Panel and click Network and Internet gt Lenovo Internet Connection gt Setup Mobile Broadband 16 User Guide Password Manager The Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites Power Manager The Power Manager program provides convenient flexible and complete power management for your computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Screen Reader Optimizer The Screen Reader Optimizer program enables you to achieve the best reading experience by setting your preferred screen brightness level and rotating the screen for the most comfortable reading position SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speaker
154. onnector This is where you attach your computer ThinkPad Mini Dock Series 3 and ThinkPad Mini Dock Series 3 with USB 3 0 Ho Fa Power button Press the power button to turn the computer on or off H Key lock indicator This indicator lights when the system lock key is in the locked position When the system lock key is in the locked position the eject button of the docking station is locked you cannot attach or remove your computer EJ Docking status indicator This indicator lights when your computer is docked Chapter 7 Enhancing your computer 97 EJ Eject button Press the eject button to release the computer from the docking station H Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer as you attach the docking station i Docking station connector This is where you attach your computer System lock key Use the system lock key to lock the eject button When the eject button is locked you cannot attach or remove your computer ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 with USB 3 0 Ho H o Power button Press the power button to turn the computer on or off El Key lock indicator This indicator lights when the system lock key is in the locked position When the system lock key is in the locked position the eject button of the docking station is locked you cannot attach or remove your computer EJ Docking status indicator This
155. onnector can only be used with a computer that supports DVI connection established through docking stations H Ethernet connector Connect the port replicator to an Ethernet LAN The indicator on the connector is the same as that on the computer Gi USB 2 0 connectors Connect USB 2 0 compatible devices Power jack Connect the ac power adapter 100 User Guide EJ eSATA connector or USB 3 0 connector For the ThinkPad Mini Dock Plus Series 3 this is an eSATA connector for connecting an eSATA device For the ThinkPad Mini Dock Plus Series 3 with USB 3 0 this is a USB 3 0 connector for connecting a USB compatible devices EJ External monitor connector Connect an external monitor Security keyhole Use a security cable lock that fits this keyhole to lock your docking station to a stationary object to protect it from theft Note If you attach your computer to a port replicator or docking station and use an Ethernet connector or an external monitor connector use the Ethernet connector or the external monitor connector on the port replicator or docking station not the one on the computer Attaching a ThinkPad port replicator or docking station To attach your computer to a supported ThinkPad port replicator or docking station do the following Notes e Before you attach the computer to a supported ThinkPad port replicator or docking station disconnect the ac power adapter from the computer e f your computer is operating make sure
156. oot but may not charge unauthorized batteries Press the ESC key to continue Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Solution Replace the battery with the correct Lenovo battery for this system If you still see the same error message contact with Lenovo service to have the computer serviced e Message The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Press the ESC key to continue Solution Replace the battery with the correct Lenovo battery for this system If you still see the same error message contact with Lenovo service to have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution You can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Make sure that The bat
157. or suspected hard disk drive issues refer to Diagnosing problems on page 131 prior to calling the Customer Support Center If your computer does not start up download the files to create a bootable self test media from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find your country s Customer Support Center at the following Web address http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they
158. orking electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the ac power indicator does not light up Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery Reinstall the battery and reconnect the ac power adapter then turn on the computer If the power adapter icon still is not displayed on the taskbar and the ac power indicator does not light up have the ac power adapter and your computer serviced Note If you are using the Windows 7 operating system to display the power adapter power plug icon click the triangular icon on the taskbar 142 User Guide Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power button Refer to Status indicators on page 7 The power button is illuminated whenever the computer is on Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet Inspect the ac power adapter Check for any physical damage and make sure that th
159. osely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a Copyright Lenovo 2012 vii product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover viii User Guide Power cords and power adapters nanoen Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapt
160. ower adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your
161. pad to scrolling tap zones or slow motion pointer functions Set the touch pad as the main pointing device and the TrackPoint pointing device for the extended functions only This setting enables the use of all basic and extended functions with the touch pad while limiting the use of the TrackPoint pointing device to scrolling or Magnifying Glass functions Set the TrackPoint pointing device as the main pointing device and disable the touch pad Set the touch pad as the main pointing device and disable the TrackPoint pointing device 24 User Guide Changing the UltraNav pointing device settings To change your UltraNav pointing device settings click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav Then change the settings as you desired Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick on the keyboard and three click buttons at the bottom of the keyboard To move the pointer EJ on the screen apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick The functions of the left EJ and right Ef click buttons correspond to those of the left and right mouse buttons on a conventional mouse The TrackPoint center button E called the scroll bar enables you to scroll Web pages or documents in any direc
162. pecify the settings of the security mode e Password Authentication Enable or disable password authentication Note This item appears if High security mode is selected e Reset Fingerprint Data By choosing this item you can erase all of the fingerprint data stored in either the internal or external fingerprint reader To set an item in the fingerprint submenu 1 Print these instructions To configure the fingerprint reader you must turn your computer off and then on again Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Using the cursor keys move to Security and press Enter The Security menu opens Using the cursor keys move to Fingerprint and press Enter The Fingerprint submenu opens Using the cursor keys move to an item you want to set When that item is highlighted press Enter Set the items you want to set Press F10 to exit O O ON OO FR WwW DY i In the Setup Confirmation window select Yes Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gentl
163. pletely depleted that is use the battery until the battery status indicator starts blinking orange e Recharge the battery completely before using it The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in e Always use power saving modes such as screen blank sleep and hibernation Managing your battery power With the Power Manager program you can adjust your power settings to give you the best balance between performance and power saving For instructions on accessing the Power Manager program see Accessing ThinkVantage applications on the Windows 7 operating system on page 13 For more information refer to the help information system of the program Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Understanding the power saving modes e Screen blank The computer display requires considerable battery power To turn off power to the display right click the battery gauge icon from the Windows notification area and select Power off display e Sleep In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode press Fn F4 To return from sleep mode press the
164. public or private networks Ethernet connections You can connect to your local network or a broadband connection by use of the Ethernet feature built into your computer To connect to a network through Ethernet use the Access Connections program For more information see the help information system of the program Arien Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only Depending on the frequency used for data transmission the area covered or the type of the device used for data transfer the following categories of wireless networks might be available to you Wireless LAN A wireless LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this network Wireless WAN A wireless WAN covers a broader geographic area Cellular networks are used for data transmission and access is provided by a wireless service carrier Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal area network Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to acomputer transferring data between hand held devices and a personal computer or remotely controlling a
165. puter is in sleep mode and is off when the computer is turned off Power status indicators 8 User Guide Fa Sleep status indicator Green The computer is in sleep mode Blinking green The computer is entering sleep or hibernation mode or is resuming normal operation H Battery status indicator Green The battery charge level is 20 or higher Orange The battery charge level is between 5 and 20 Fast blinking orange The battery charge level is 5 or less Slow blinking orange The battery is being charged When the charge level reaches 20 the blinking color changes to green Slow blinking green The battery charge level is between 20 and 80 and charging is continuing When the battery charge level reaches 80 the battery status indicator stops blinking but the charging might continue until the battery is 100 charged Note If the computer is operating on battery power the battery status indicator does not work while the computer is turned off or is in sleep mode or hibernation mode Quick blinking orange An error occurred in the battery The battery status indicator blinks three times The ac power adapter is attached to the computer The battery status indicator is off The battery is fully charged or the battery is detached Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and Microsoft Certificate
166. r distorted Solution Make sure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Make sure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab Chapter 10 Troubleshooting computer problems 139 7 Select the correct screen refresh rate e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function See Using the Extend desktop function on page 39 e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Di
167. r her computer The user can then change the user password as desired but the administrator still can get access by using the master password Note When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password 1 Save all open files and exit all applications ON DOO FW PD 9 Print these instructions Turn off your computer and then turn on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Hard Disk 1 Password Apassword window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor select User Master to set two passwords The user can change the user password later e If you select User only do the following a When a window for typing the new password opens type your new password in the Enter New Password field Press Enter Notes You can set the minimum length of a hard disk password through Set Minimum Length on the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a
168. r left side of the computer display near the center El Wireless LAN third Wireless LAN WiMAX main and Wireless WAN main 152 User Guide The main antenna connected to the wireless LAN or WiMAX feature is located on the upper right side of the computer display near the center If your computer has the Multiple Input Multiple Output MIMO wireless LAN feature the third wireless antenna also is located here Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com ThinkPadUserGuides Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to ThinkPad X230 and X230i machine type 2306 2320 2322 2324 2325 2330 and 2333 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation T
169. r memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system See Using Windows BitLocker Drive Encryption on page 54 4 Before you dispose of sell or hand over your computer make sure to delete data stored on it See Notice on deleting data from your hard disk drive or solid state drive on page 59 Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 It is supported in the Ultimate and Enterprise editions of the Windows 7 operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status Windows 7 only click Start gt Control Panel gt System and Security gt BitLocker Drive Encryption For details about Windows BitLocker Drive Encryption see the Windows 7 help information system or searc
170. r needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replace and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turned off because the battery is low Connect the ac power adapter to the computer and charge the battery or replace the battery with a fully charged one Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter ThinkPad Setup Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter ThinkPad Setup Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The mini PCI Express network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Solution Power off and remove all but the reader that you set up within your main operating system Message 2000 ThinkVantage Active Protection sensor diagnostics failed Solution ThinkVantage Active Protection sensor is not working corr
171. rams and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e Ona network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation 62 User Guide Performing a recovery operation To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and R
172. rating system the Access Connections gauge on the taskbar displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your wireless connection by opening the Access Connections program or by right clicking the Access Connections gauge on the taskbar and selecting View Status of Wireless Connection e Access Connections gauge states wireless LAN itt Power to the wireless radio is off or no signal i Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point ttl Mi Power to the wireless radio is on The signal strength of the wireless connection is marginal iil aot Power to the wireless radio is on The signal strength of the wireless connection is excellent e Access Connections gauge states wireless WAN mill no signal Signal level 1 E Signal level 2 etl Signal level 3 Access Connections icon and wireless status icon The Access Connections icon displays general connection status The wireless status icon displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your wireless connection either by opening the Access Connections program or by double clicking the Access Connections wireless status icon on the taskbar e
173. rd See Replacing the keyboard on page 76 Remove the screws that secure the palm rest a fk WwW DY 6 Turn the computer over and open the display Detach the flip lock ZIF connector fj then remove the palm rest cable 7 Lift the palm rest up and remove it 80 User Guide Installing the palm rest To install the palm rest do the following 1 Attach the palm rest making sure the latches near the top left and right edges of the palm rest are secure 2 Press the edge of the palm rest until it clicks into place Chapter 6 Replacing devices 81 3 Attach the palm rest cable J by flipping the flip lock ZIF connector jj downwards 4 Reinstall the screws to secure the palm rest 82 User Guide 5 Reinstall the keyboard See Replacing the keyboard on page 76 6 Reinstall the battery See Replacing the battery on page 67 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the speaker Before you start print these instructions Bones Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot To replace the speaker do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools Close the computer display and
174. rd disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e Ifyou have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window is displayed release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter Th
175. rdware and Sound gt Mouse gt UltraNav 2 Under TrackPoint proceed to changing the settings Changing the cap The cap on the end of the TrackPoint pointing stick is removable You can replace it as shown in the drawing Note If you replace the keyboard a new keyboard is shipped with the default cap If you wish you can keep the cap from your old keyboard and use it on the new one Using the touch pad The touch pad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document The touch pad is below the TrackPoint buttons at the bottom of the keyboard To move the pointer J on the screen slide your fingertip over the pad in the direction in which you want the pointer to move The left and right bottom of the pad work as click buttons The functions correspond to those of the left and right mouse buttons on a conventional mouse 26 User Guide Customizing the touch pad To customize the touch pad do as follows 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav 2 Under TouchPad proceed to changing the settings Behavior of the UltraNav and an external mouse If you attach an external mouse to a USB connector you can use the external mouse simultaneously with the TrackPoint pointing device and the touch pad Disabling the TrackPoint or the touch pad If you want to disable the Trac
176. rightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve grea
177. rity 55 To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note Client Security Solution is not preinstalled on Windows 7 models To configure the security chip you need to download the latest version of Client Security Solution from the Lenovo Web site To download Client Security Solution go to http www lenovo com support Then follow the instructions on the screen Using the fingerprint reader Depending on the options you ordered your computer might have an integrated fingerprint reader By enrolling your fingerprint and associating it with a power on password a hard disk password or both passwords beforehand you can start the computer log on to the system and enter ThinkPad Setup by swiping your finger over the reader without typing a password Thus fingerprint authentication can replace passwords and enable simple and secure user access For more advanced security Client Security Solution can be installed The software is compatible with a variety of user authentication mechanisms such as those involving fingerprint authentication This fingerprint reader can work with the software Note Client Security Solution is not preinstalled on Windows 7 models You can download it from the Lenovo Support Web site at http www lenovo com support Enrolling your fingerprint 1 Turn on your computer 2 To start Lenovo Fingerprint software refer to Accessing ThinkVantag
178. rity chip Using the fingerprint reader Notice on deleting data from your hard disk dive or solid state drive Using firewalls Sieg Protecting data against viruses Chapter 5 Recovery overview Creating and using recovery media Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Reinstalling preinstalled applications and device drivers Solving recovery problems Chapter 6 Replacing devices 32 32 32 36 36 36 39 39 40 40 41 45 45 45 46 46 47 47 48 49 49 49 49 49 50 50 52 54 55 56 59 60 60 61 61 62 63 64 65 66 67 Static electricity prevention Replacing the battery Replacing the SIM card Replacing the hard disk drive or solid state drive Replacing a memory module Replacing the keyboard Replacing the palm rest Replacing the speaker Replacing the backup battery Chapter 7 peas your computer Finding ThinkPad options ThinkPad Battery 19 ThinkPad UltraBase Series 3 Top view Bottom view Attaching the ThinkPad UltraBase Series 3 Detaching the ThinkPad UltraBase Series 3 Security feature Other ThinkPad a replicators and d docking stations ted Front view Rear view Attaching a ThinkPad por replicator or docking station Detaching a ThinkPad por replicator or docking station hog Security feature A Using the system lock Kay s Chapter 8 Advanced
179. ropean Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources
180. rophones The built in microphones capture sound and voice when used with an application program capable of handling audio Right side view Figure 2 ThinkPad X230 and X230i right side view Security keyhole H Hard disk drive or solid state drive EJ Combo audio jack E Ethernet connector H Always On USB connector i Media card reader slot Chapter 1 Product overview 3 Security keyhole Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protect your computer from theft Ea Hard disk drive or solid state drive Depending on the model your computer might have a large capacity customer upgradable hard disk drive that can meet a variety of storage demands Some models are equipped with a solid state drive for data storage making your computer lighter smaller and faster Note The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid state drive This reduction is more noticeable on the solid state drive because of its smaller capacity EJ Combo audio jack To listen to the sound from your computer connect a headphone or a headset that has a 3 5 mm 4 pole plug to the combo audio jack Notes e If you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled a
181. rtance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use the System Update program refer to the help information system of the program 126 User Guide Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 inches e Avoid subjecting your comput
182. s Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization Such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception enabling wireless communication wherever you are Wireless LAN and WiMAX combo antenna Auxiliary The auxiliary antenna connected to the wireless LAN or WiMAX feature is located on the uppe
183. s adjusting the volume locking the computer operating system launching a program opening a Web page opening a file and so on You also can use the SimpleTap program to access the Lenovo App Shop from which you can download various applications and computer software To start the SimpleTap program in a quick way do any of the following e Click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time e Press the black button on the keyboard next to the volume control buttons Note The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software packages ThinkVantage applications device drivers UEFI BIOS updates and other third party applications Chapter 1 Product overview 17 18 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components e Registering your computer on page 19 e Frequently asked questions on page 19 e Special keys and buttons on page 20 e Using the UltraNav pointing device on page 24 e Power management on pag
184. s not come from a headphone or a speaker or your computer cannot record sounds Solution To switch from one device to another for example from a speaker to a headphone or from an external microphone to a built in microphone do the following 1 Click Start gt Control Panel gt Hardware and Sound Click the Realtek HD Manager icon Make sure that you are in MULTI STREAM mode in the Audio Director window In the Volume Mixer window select the device you want for example speakers oa A O N Play any sound via a music program for example Windows Media Player Make sure that sound comes from speakers now 6 Then if you would like to switch to a headphone close the music program 7 Go to the Volume Mixer window Then select another device which is now the headphone 140 User Guide 8 Play any sound via the music program Make sure that sound comes from a headphone attached directly to the system For more information refer to the help information system of Realtek HD Manager Note In the Volume Mixer window of Realtek HD Manager a check mark by the entry for a device such as speakers for a playback device or a built in microphone for a recording device shows that the device has been selected Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Click Start gt Control Panel Click
185. se docking station or port replicator use the VGA connector on the Ultrabase docking station or replicator not the one on the computer For details see Attaching an external monitor on page 36 Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan Bottom view Figure 4 ThinkPad X230 and X230i bottom view Battery EI SIM card slot EJ Docking station connector EJ Memory upgrade slot Battery Use your computer with the battery power whenever ac power is unavailable You can use the Power Manager program to adjust your power settings as needed For details see the help information system of the Power Manager program H SIM card slot If your computer has a wireless WAN feature it might require a Subscriber Identification Module SIM card to establish wireless WAN connections Depending on the country of delivery the SIM card might already be installed in the SIM card slot EJ Docking station connector Connect your computer to a supported ThinkPad Ultrabase port replicator or docking station through this connector to extend the computer capabilities when you are in your office or at home For more information about the supported docking stations see Chapter 7 Enhancing your computer on page 87 6 User Guide EJ Memory upgrade slot You can increase the amount of me
186. se attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creas
187. ser Guide To install a fix module run the EXE file in a subfolder and follow the instructions on the screen Note If you remove the hard disk drive from the computer with a single core processor and install it on a computer with a dual core processor you can get access to the hard disk drive The opposite however is not true If you remove the hard disk drive from a computer with a dual core processor and install it on a computer with a single core processor you cannot get access to the hard disk drive Installing device drivers Install necessary device drivers to use the corresponding hardware features Installing the driver for the 4 in 1 media card reader To use the 4 in 1 media card reader you need to download and install the Ricoh Multi Card Reader Driver from the Lenovo Support Web site at http www lenovo com support Installing the driver for USB 3 0 in Windows 7 If your computer is installed with the Windows 7 operating system it supports USB 3 0 functions To use the USB 3 0 connectors you need to download and install the USB 3 0 driver after you reinstalled the Windows 7 operating system by doing the following 1 Go to http www lenovo com support Find your model and display the driver links 2 Select the USB 3 0 driver for the 32 bit or 64 bit operating system and extract it to your local hard disk drive 3 Double click the Setup exe file in the C DRIVERS WIN USB3 0 directory 4 Click Next If the de
188. services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernation mode Chapter 3 You and your computer 47 Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e ThinkPad AC DC Combo Adapter e External mouse if you are accustomed to using one e Ethernet cable e Extra battery charged e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 48 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock on page 49 e Using passwords on page 49 e Hard disk security on page 54 e Setting the security chip on page 55 e Using the fingerprint reader on page 56 e Notice on
189. sion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of
190. splay switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the application and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure that the built in audio device is configured correctly 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Make sure that the Realtek HD Audio driver is enabled and configured correctly e Problem Sound doe
191. ssword Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep e Enabled Enable or disable keyboard e Disabled beep when unmanageable key combinations are pressed Serial ATA SATA SATA Controller Mode e Compatibility Select SATA controller Option e AHCI operation mode Core Multi Processing e Disabled Enable or disable additional Enabled execution core units within aa a CPU Note If you are using a computer with a single core processor this item is not available Intel Hyper Threading e Disabled Enable or disable additional Technology e Enabled logical processors within a processor core Intel AMT Intel AMT Control e Disabled If you select Enabled Intel e Enabled AMT Active Management Technology is configured e Permanently Disabled and additional setup items are provided in MEBx Management Engine BIOS Extension Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the black button or Enter key during the power on self test POST CIRA Timeout 0 255 Set the timeout option for CIRA connection to be Note The default value is established 1 though 254 60 seconds seconds are selectable 1
192. st 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws xiv User Guide Using headphones or earphones If your computer has both a headphone connector and an audio out connector always use the headphone connector for headphones also called a headset or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels
193. sword Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Print these instructions ON OO FW DY Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password A window opens prompting you to enter a new password Depending on your needs do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Inthe Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field Chapter 4 Security 53 e To remove a password do the following a Inthe Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter Attention You might want to note down your password and keep it in a safe place If you forget your super
194. t data stored in the fingerprint reader and reset settings to the factory state As a result any power on security features previously enabled will not be able to work until they are re enabled in the fingerprint software Security Chip Security Chip Active If you select Active the security chip is functional If you select Inactive the Security Chip option is visible but the security chip is not functional If Disabled you select Disabled the Security Chip option is hidden and the security chip is not functional Inactive Security Reporting Enable or disable the following Security Reporting Options Options BIOS ROM String Reporting BIOS text string ESCD Reporting Extended system configuration data CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear Security Chip Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option Intel TXT Feature e Disabled Enable or disable Intel Trusted Execution e Enabled Technology Physical Presence for e Disabled This option enables or disables the confirmation Provisioning e Enabled message when you change the settings of the security chip Physical Presence for e Disabled This option enables or disables the confirmation Clear e Enabled message when you clear the security chip UEFI BIOS Flash UEFI Updating by e Disabled If you select Enabled all users can
195. t resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or touch pad does not work Solution Make sure that the TrackPoint pointing device or touch pad is enabled in the UltraNav Device Setting window Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected Chapter 10 Troubleshooting computer problems 137 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Make sure that you have seated the connectors correctly If the problem persists make sure that the correct device driver is installed by doing the following 1 Click Start gt Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make s
196. t the computer each time Active Protection System The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns the hard disk drive on Chapter 1 Product overview 15 Client Security Solution The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance your computer security Communications Utility Use the ThinkVantage Communications Utility program to configure settings for the integrated camera and audio devices Fingerprint Software If your system comes with a fingerprint reader the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access
197. tation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 131 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and do
198. te a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use 66 User Guide Chapter 6 Replacing devices This chapter provides instructions on how to install or replace some hardware for your computer e Static electricity prevention on page 67 e Replacing the battery on page 67 e Replacing the SIM card on page 70 e Replacing the hard disk drive or solid state drive on page 71 e Replacing a memory module on page 73 e Replacing the keyboard on page 76 e Replacing the palm rest on page 79 e Replacing the speaker on page 83 e Replacing the backup battery on page 84 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e Whe
199. ter comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 45 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision an
200. ter monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device e If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using the DVI monitor If your computer is attached to one of the following optional expansion units you can connect a digital visual interface DVI monitor to your computer through the DVI connector of that unit e ThinkPad Mini Dock Series 3 e ThinkPad Mini Dock Series 3 with USB 3 0 e ThinkPad Mini Dock Plus Series 3 e ThinkPad Mini Dock Plus Series 3 with USB 3 0 Notes e The screen mode that can be used depends on the specifications of the DVI monitor e Before you attach the DVI monitor make sure that the computer is attached to the expansion unit and the system works properly To attach the DVI monitor do the following 1 Turn off the computer 2 Connect the DVI monitor to the DVI connector of the expansion unit and then connect the monitor to an electrical outlet 3 Turn on the DVI monitor and the computer The system starts If the computer output does not appear on the DVI monitor do the following 1 Press Ctrl Alt F12 The Intel Graphics and Media Control Pane
201. tery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation The brightness level of the screen is appropriately set If a power on password is set Press any key to display the prompt for the power on password Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required Use either the Rescue and Recovery workspace or the recovery discs to restore the system to the factory state If the problem persists have the computer serviced 134 User Guide e Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or t
202. th option data transmission speed can be delayed and the performance of the wireless feature can be degraded Adding a Bluetooth device 1 Press Fn F5 and enable the Bluetooth feature 2 Click the Bluetooth icon from the Windows notification area and select Add a Device 3 Follow the instructions on the screen to establish the connection After you add a Bluetooth device double click the device from the device list to configure the profiles of that device For details about supported profiles see Wireless related information on page 151 For more information about using the Bluetooth feature refer to the Windows help information system and the Bluetooth help information system Using WiMAX Some ThinkPad notebook computers come with a built in wireless LAN card integrating WiMAX technology WiMAX a long range wireless data transmission technology based on the 802 16 standard provides you with a last mile broadband connectivity similar to that offered by cable or ADSL but without the need to physically connect a cable to the personal computer To use the WiMAX feature start the Access Connections program 34 User Guide Checking wireless connection status You can check your computer wireless connection status and wireless signal strength through the Access Connections gauge on the taskbar or through the Access Connections icon and wireless status icon on the taskbar Access Connections gauge On the Windows 7 ope
203. that it has finished any operations involving devices that are connected to a USB connector Also make sure that any connection to an Ethernet connector has been disconnected e The following illustrations are for the ThinkPad Mini Dock Series 3 The procedure is the same for other docking stations For port replicators start with step 2 1 Make sure that the system lock key is in place and in the unlocked horizontal position Chapter 7 Enhancing your computer 101 2 Press and pull the sliding adjuster as shown 3 Put your computer on the platform of the docking station making sure that the top left corner of the computer is aligned to the guide plate 4 Insert your computer into the docking station until you hear a click The computer is attached to the docking station Note If the docking status indicator is not lighted after you attach the docking station your computer is not correctly connected Check the ac power adapter of the docking station or disconnect and re attach the ac power adapter Then attach your computer to the docking station Notes e If you attach the port replicator or docking station to your computer but do not connect the ac power adapter of that attachment to the power jack your computer goes into battery mode e If your computer and the port replicator or docking station are connected to separate ac power adapters your computer goes into battery mode first and then shifts into ac power m
204. the ac power adapter E Ethernet connector Connect the ThinkPad UltraBase Series 3 to an Ethernet LAN E DisplayPort connector Connect a display device H Monitor connector Connect an external monitor or projector i Headphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external headphone Microphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external microphone E USB 2 0 connectors Connect USB 2 0 compatible devices EZ Security keyhole Use a security cable lock that fits this keyhole to lock your ThinkPad UltraBase Series 3 to a stationary object to protect it from theft System lock key Use the system lock key to lock the eject button When the eject button is locked you cannot attach or remove your computer Drive bay Install an optical drive DVD ROM drive or a second hard disk drive Chapter 7 Enhancing your computer 91 Bottom view 4 g8 Eject request button Press the eject request button to undock the computer H Docking status indicator This indicator lights red when your computer is docked It blinks when the eject request button is pressed E Eject lever Use it to lift your computer up from the ThinkPad UltraBase Series 3 when you undock the computer E Speakers Attaching the ThinkPad UltraBase Series 3 Attention Before you attach the ThinkPad UltraBase Series 3 disconnect the ac power adapter from your computer The ac power connector will be damaged if it rema
205. the mSATA solid state drive as a bootable device its reliability is not guaranteed Before you install the operating system do the following e Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation e Print the instructions you will use Notes The UEFI BIOS features are supported only on the 64 bit version of the Windows 7 operating system If you want to start Windows Recovery Environment WinRE in Windows 7 using the 64 bit version of the Microsoft Windows Installation DVD you should not change the initial UEFI Legacy Boot setting in ThinkPad Setup The UEFI Legacy Boot setting must be the same as it was when the Windows operating system image was installed Otherwise you will see an error For the country or region code required in the installation use one of the following Copyright Lenovo 2012 105 Country or region Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing the Windows 7 operating system Before you start print these instructions To install the Windows 7 operating system and its related software on your computer do the following 1 Start ThinkPad Setup Select Startup Select UEFI Legacy Boot Do one of the following A WwW PY e If you want to i
206. tion if you have questions about power loads power requirements and input ratings Copyright Lenovo 2012 ix Plugs and outlets Mroancen If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the po
207. tion Control Panel section Green text in Control Panel Fingerprint Software System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader GPS Enabler Network and Internet Lenovo GPS System and Security Lenovo AutoLock System and Security Lenovo Camera enhanced security Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Messages from Lenovo Password Manager System and Security Lenovo Password Vault ee Power Manager Hardware and Sound Lenovo Power Controls pwr ee Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore Note Depending on your computer model some of the applications might not be available ThinkVantage applications This topic provides a brief introduction to some ThinkVantage applications Note Depending on your computer model some of the applications might not be available Access Connections The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to reconfigure your settings manually and restar
208. tion with no need to use the graphic scroll bars on the side of the window If you are not familiar with the TrackPoint these instructions will help you get started 1 Place your hands in the typing position and press gently with either index finger on the pointing stick in the direction in which you want the pointer to move To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move it sideways Note The pointer might drift This is not a defect Stop using the TrackPoint pointing device for a few seconds then the pointer will stop moving 2 To select and drag as required by your software press the left or right click button with either thumb and move the TrackPoint pointing stick By enabling Press to Select you can make the TrackPoint pointing stick function the same as the left or right click button Customizing the settings of the TrackPoint pointing device You can customize the TrackPoint pointing device and its buttons as follows e Switch the functions of the left and right buttons e Change the sensitivity of the TrackPoint e Enable the Press to Select function e Enable the Magnifying Glass function Chapter 2 Using your computer 25 e Enable the TrackPoint scrolling function e Enable the TrackPoint Scrolling Tips To customize the settings of the TrackPoint pointing device do the following 1 Click Start gt Control Panel gt Ha
209. tions on the screen Removing an ExpressCard a flash media card or a smart card Attention Before removing a card stop the card first Otherwise data on the card might be corrupted or lost To remove a card do the following 1 Click the triangular icon on the taskbar to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use 42 User Guide Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again Chapter 2 Using your computer 43 44 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer e Accessibility and comfort on page 45 e Traveling with your computer on page 47 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about
210. ts not manufactured for or by Lenovo or nonwarranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with yo
211. ttery status indicator Refer to Status indicators on page 7 The battery status indicator is normally illuminated whenever the battery is installed and the computer is on or the ac power adapter is connected and the battery is charging This indicator may be blinking or solid in either orange or green color depending on the status of the battery power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Startup problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads check the following item If you receive an error message before the operating system loads follow the appropriate corrective actions for power on self test POST error messages See Error messages on page 132 Chapter 10 Troubleshooting computer problems 143 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items e Go to the Lenovo Support Web site at http www lenovo com support and search for the error message e Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation pr
212. turn the computer over Remove the battery See Replacing the battery on page 67 Remove the keyboard See Replacing the keyboard on page 76 Remove the palm rest See Replacing the palm rest on page 79 OOA ODN Disconnect the cable and remove the screw that secures the speaker Then remove the speaker Chapter 6 Replacing devices 83 7 Put the new speaker in place and install the screw Then connect the cable 8 Reinstall the palm rest See Replacing the palm rest on page 79 9 Reinstall the keyboard See Replacing the keyboard on page 76 10 Reinstall the battery See Replacing the battery on page 67 11 Turn the computer over again Connect the ac power adapter and all cables Replacing the backup battery Before you start print these instructions 84 User Guide Mroancen If the backup battery is incorrectly replaced there is danger of an explosion The backup battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the backup b
213. u select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors Enable or disable the built in TrackPoint pointing device Note If you want to use an external mouse select Disabled Enable or disable the built in touch pad Note If you want to use an external mouse select Disabled If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation If you select Enabled you can press the Fn key to keep it in a pressed condition and then press the desired function key The action is equivalent to pressing the Fn key and the desired function key simultaneously If you press the Fn key twice the Fn key is kept in a pressed condition until you press the Fn key again Enable the ThinkLight light feature the keyboard backlight feature or both After you make a selection you can activate the the corresponding feature s by pressing Fn Space Chapter 8 Advanced configuration 111 Table 5 Config menu items continued Display 112 User Guide Boot Display Device Intel SpeedStep technology Intel SpeedStep mounted models only Adaptive Thermal Management Optical Drive Speed CPU Power Management ThinkPad LCD Analog VGA Digital on ThinkPad Digital 1 on dock Digital 2
214. unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use 30 User Guide Mroancen Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Dancer If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information on replacing the battery pack contact your Customer Support Center Mini Do not drop crush puncture or subject to strong forces Battery abuse or mishandling ca
215. ur computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html Chapter 11 Getting support 149 150 User Guide Appendix A Regulatory Information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Your Bluetooth card is c
216. ure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor audio devices and the optical drive Computer screen problems e Problem The screen is blank Solution Do the following Press Fn F7 to bring up the image If you are using the ac power adapter or using the battery and the battery status indicator is on is green press Fn F9 to make the screen brighter Ifthe sleep status indicator is on is green press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click on the desktop and click Personalize Click Display at the left Select Change display settings Check whether the screen resolution is correctly set Click Advanced Settings
217. urn on For more information about using the camera with a program refer to the help information system of the program If you do not want the camera to be launched automatically when you press Fn F6 or when you use a program press Fn F6 to open the Communications Settings window and click the Hide my video image button to disable the camera Configuring camera settings Configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following 1 Press Fn F6 The Communications Settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 In the Communications Utility window configure the camera settings depending on your individual needs Adjusting the video output quality of your camera To adjust the quality of the video output of your camera do the following 1 Open the Communications Utility window 2 Click Advanced camera settings The Properties window opens 3 Configure the settings and select an image quality value The following values are available e Speed Priority It gives you a faster frame rate for the best real time video conferencing during the day However at night or in a dark environment the image does not have the best quality e Balance This gives you a balance between speed and image quality The image obtained at night or in a dark environment is better than with Speed Priority e Image
218. vation Enabled activate the computrace module Computrace is an optional monitoring service from Absolute Permanently Software Disabled Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Startup menu To change the computer startup settings select Startup from the ThinkPad Setup main menu Attention e After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation If you specify a wrong device your data and programs might be erased or overwritten e If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence To change the startup sequence do the following 1 Select Boot or Network then press Enter The default boot list is displayed showing the order in which devices will be started up Even devices that are not attached to or installed on your computer are listed e Use the Boot submenu to specify the startup sequence that runs when you turn on the power e Use the Network submenu to specify the startup sequence that runs when Wake on LAN is enabled Wake on LAN is commonly used by LAN administrators in corporate networks to get remote access to your computer 2 Set the startup sequence by using the fo
219. ve the same function as the SysRq key on a conventional keyboard e Fn K Have the same function as the ScrLK key on a conventional keyboard 22 User Guide Volume and mute buttons Adjust the sound volume level of the built in speakers by using the following three buttons u a B Speaker mute button H Volume control button EJ Microphone mute button If you mute the sound and then turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press the speaker mute button again or press the volume control button Setting the volume To adjust the output volume or the recording volume on the Windows 7 operating system do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Sound The Sound window opens 2 Click the Playback tab or Recording tab and then click a device that you want to customize 3 Click the Properties button 4 Click the Levels tab and then change the volume by moving the slider You also can get access to the desktop volume control by using the volume icon on the taskbar at the lower right of the screen For details about controlling volume refer to your Windows help information system Setting the microphone mute button By default when you press the microphone mute button all of the recording devices are set on mute or unmute If you want to control only one of the recording devices using the microphone mute button do the following 1
220. vice driver is already installed click Cancel Follow the instructions on the screen until the installation is finished Installing the ThinkPad monitor file for Windows 2000 XP Vista 7 The ThinkPad monitor file for Windows 2000 XP Vista 7 is in the following directory C SWTOOLS DRIVERS MONITOR Note If you cannot find this directory on your hard disk drive or solid state drive download the ThinkPad monitor file for Windows 2000 XP Vista 7 from the ThinkPad Web site at http www lenovo com ThinkPadDrivers Note Before you install this file make sure that the correct video driver has been installed To install the correct video driver do the following 1 Right click on the desktop and click Personalize Click Display at the left Click Change display settings Click Advanced Settings Click the Monitor tab Click Properties Click the Driver tab Click Update Driver Select Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Click Have Disk oO AN DOA FW DY 4 oO Chapter 8 Advanced configuration 107 11 Specify path C SWTOOLS DRIVERS MONITOR to this monitor INF file Then click Open 12 Click OK 13 Confirm the correct display type then click Next 14 When installation completes click Close 15 Click Close to close the Display Properties window 16 Click OK on the Monitor tab 17 Click OK and close the Display Settings wi
221. visor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit The next time you open the ThinkPad Setup program you will be prompted to type your password to proceed Hard disk security To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers To maximize security do the following 1 Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedures in Power on password on page 50 and Hard disk passwords on page 50 For security a longer password is recommended 2 To provide reliable security for UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Setting the security chip on page 55 Note Microsoft Windows 7 supports TPM management feature 3 If a Disk Encryption hard disk drive and Encryption solid state drive is installed in your computer be sure to protect the contents of your compute
222. wer outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Mics Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices X User Guide General battery notice Asien Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water
223. wnload device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service 148 User Guide e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered e Replacement or use of par
224. word type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 66 4 Do one of the following Chapter 5 Recovery overview 63 e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 65 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your ha
225. y authorized service providers in some countries To locate the wireless WAN antenna on your computer see Location of the UltraConnect wireless antennas on page 152 Chapter 2 Using your computer 33 To use the wireless WAN feature start the Access Connections program For information on how to start the Access Connections program see Accessing ThinkVantage applications on the Windows 7 operating system on page 13 For maximum performance from your wireless WAN connection please keep the following best usage guidelines in mind e Keep your notebook away from your body e Place your notebook on a flat surface and open your computer display to an angel of slightly more than 90 degrees e Place your notebook away from concrete or brick walls that may dampen cellular signals e Best reception will be available near windows and other locations where cellular phone reception is the strongest Using Bluetooth Some models are equipped with a Bluetooth card that is compliant to Bluetooth Specification 4 0 You can enable or disable the Bluetooth feature by pressing Fn F5 Sending data to a Bluetooth enabled device 1 Press Fn F5 and enable the Bluetooth feature 2 Right click the data that you want to send 3 Select Send To gt Bluetooth 4 Select a Bluetooth device and then follow the instructions on the screen Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetoo
226. y clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured 58 User Guide e Your finger is very dry e Your finger is stained with dirt mud or oil e The surface of your finger is very different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e If your hands are too dry apply lotion to them Notice on deleting data from your hard disk drive or solid state drive As computers spread into every corner of life they process more and more information The data on your computer some of which is sensitive is stored on a hard disk drive Before you dispose of sell or hand over your computer be sure to delete data stored on it Handing your computer over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements You are advised to check the terms and conditions of those
227. y clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent 2 Absorb the diluted detergent into a sponge 128 User Guide oO ON OO FB O Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 2 Apply some isopropyl rubbing alcohol to a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at
228. ys a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the UltraNav pointing device or the keyboard do the following 1 Press and hold the power button until the computer turns off After the computer is turned off restart by pressing the power button If the computer does not turn on continue with step 2 Note Do not remove the battery and the ac power adapter to reset the computer Copyright Lenovo 2012 131 2 While the computer is turned off remove all power sources from the computer battery and the ac power adapter Hold down the power button for 10 seconds Plug in the ac power adapter while keeping the battery out of the computer If the computer does not turn back on continue with step 3 Note Once the computer starts up and enters the Windows environment use the proper shutdown procedure to turn the computer off Once the computer is off reattach the battery and restart the computer If the computer does not start with the battery reattached remove the battery and again start with step 2 If the computer starts with ac power but does not start when the battery is attached call the Customer Support Center for support

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