CyberData Systems PoweredUSB 4-Port 2.0 Hub
Contents
1. A Haseena SPPE p M qy T LLL Ei T p 94 3 _ i z 4 34 7 i 110 3 View A A Rear View i Dimensions are in Inches Millimeter Operations Guide 930103G CyberData Corporation 2 Installing and Using the 4 Port PoweredUsB Hub This chapter provides the instructions illustrations and background information you need to install and begin working with the 4 Port PoweredUSB Hub e Section 2 1 Product Components List e Section 2 2 Product Compatibility e Section 2 3 Installation e Section 2 4 Connections e Section 2 5 Operation e Section 2 6 Port Electrical Specifications Figure 2 3 CyberData 4 Port PoweredUSB 2 0 Hub Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 5 Product Components List 2 1 Product Components List The 4 Port PoweredUSB 2 0 Hub package includes these parts e 1 4Port PoweredUSB Hub e Power Supply 24VDC Desk top 4 Pin Hosiden style plug e 1 Accessory Kit e 1 Short USB 2 0 Hi Speed host cable e 1 Host USB cable strain relief clamp e 1 4 Port PoweredUSB 2 0 Hub Operations Guide Figure 2 4 CyberData 4 Port PoweredUSB 2 0 Hub Front View Port Power LED2. www cyberdata net products retail pusb pusb4porthub faqs html C 2 Documentation The documentation for this product is released in an English language version only You can download PDF copies of CyberData product documentation by going to the following website http www cyberdata net products retail pusb pusb4porthub docs html Operations Guide 930103G CyberData Corporation 19 Contact Information C 3 Contact Information Contact Sales Technical Support Returned Materials Authorization RMA Status Form Operations Guide CyberData Corporation 3 Justin Court Monterey CA 93940 USA www CyberData net Phone 800 CYBERDATA 800 292 3732 Fax 831 373 4193 Sales 831 373 2601 Extension 334 The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website http www cyberdata net support contactsupportvoip html We have several technical support staff monitoring this form and they will contact you within 12 hours after receiving a form submission Phone 831 373 2601 Ext 333 Email support cyberdata net To return the product contact the Returned Materials Authorization RMA department Phone 831 373 2601 Extension 136 Email RMA CyberData net When returning a product to CyberData an approved CyberData RMA number must be printed on the outside of the original shipping package No product will be accepted for return
3. 12V PoweredUSB Ports Hub Power LED Link LED L Status Status Status Status CD CyberData 220 gt Corporation PoweredUSB Hub Port 1 Status LED Lower portion of PoweredUSB Port connectors are Standard USB 2 0 Hi Speed A ports Figure 2 5 CyberData 4 Port PoweredUSB 2 0 Hub Back View 24VDG2 5A N i es oO oe P1 P2 eA Caution Do ne t connect both P1 AP2 simultaneously Host 24V for 24V for USB Host Strain up to 2 5 upto 6 5 Connector Relief Amp load Amp load Type B Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 6 Product Compatibility 2 2 Product Compatibility The 4 Port PoweredUSB Hub is compatible with the following operating systems and USB standards Table 2 1 Operating Systems Operating systems USB Windows 2000 and XP 2 0 Standard LINUX PoweredUSB 0 8g Mac OS X 2 3 Installation The 4 Port PoweredUSB Hub is a tabletop unit with mounting feet that sit on a flat surface Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 7 Connections 2 4 Connections This following topics provide illustrations and information on connecting the 4 Port PoweredUSB Hub to power supplies the host and peripheral devices e Section 2 4 1 Power Supply e Section 2 4 2 Host Connector e Section 2 4 3 PoweredUSB Connections e Section 2 4 4 Connecto
4. 16 24V to 1x8 010617A Figure 2 17 24V to Y Cable RS232 and Power Jack Figure 2 11 Cable 12V PoweredUSB to 2x4 PoweredUSB 2x4 LNL 12V PoweredUSB ee rE fury Eo PinPad 4 Port PoweredUSB Hub Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 12 Connections Figure 2 12 Cables 12V PoweredUSB to 12V Power Jack and RS 232 to RS 232 Power Jack 12V PoweredUSB 4 Port PoweredUSB Hub Py Bie A T RS 232 or Parallel Pole Display 24V PoweredUSB 3 Pin Power Mini DIN kA g eu 4 Port PoweredUSB Hub RS 232 or Parallel CyberData Corporation 930103G Operations Guide Installing and Using the 4 Port PoweredUSB Hub 13 Connections Figure 2 14 Y Cable 24V PoweredUSB to 3 Pin Power Mini DIN and USB B Connectors USB B 24V PoweredUSB 4 8 oy ay at f i oo 3 Pin Power Mini DIN 4 Port PoweredUSB Hub POS Printer Figure 2 15 RS232 to USB Converter Y Cable 12V PC Enumerates this device as an RS 232 COM port 12V PoweredUSB Power Jack Barcode Scanner 4 Port PoweredUSB Hub Figure 2 16 Cable 24V PoweredUSB to 1x8 PoweredUSB 1x8 LNL 24V PoweredUSB POS Printer 4 Port PoweredUSB Hub Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 14 Oper
5. PlusPower j Shell Shield Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 10 Connections 2 4 5 Peripherals Connections to the 4 Port PoweredUSB Hub This figure illustrates the cable routing from the 4 Port PoweredUSB Hub to the Dell Retail Integrator Figure 2 10 Top view of Hub PoweredUSB cable routing 24V PoweredUSB Connector 12V PoweredUSB Connectors CyberData 4 Port PoweredUSB Hub Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 11 Connections 2 4 6 Peripheral Cable Connection Options Figures 10 through 16 provide examples of peripheral cable combinations and connection options for the 4 Port PoweredUSB Hub The following table provides details about the CyberData PoweredUSB Cables displayed in these figures PoweredUSB cable Custom cables of different lengths and colors can be purchased from CyberData as follows eer e Via email sales cyberdata net e Via phone Sales 831 373 2601 Extension 334 Table 3 CyberData PoweredUSB Cables Figure PoweredUSB Cable Description CyberData Part Number Figure 2 11 12V to 2x4 010693C Figure 2 12 12V to 12V Power Jack Contact CyberData Figure 2 13 24V PoweredUSB to 3 Pin Power Mini DIN 010631A Figure 2 14 24V to Y Cable 3 Pin Power Mini DIN to USB B 010714A Figure 2 15 12V to Y Cable RS232 and Power Jack 010763 Figure 2
6. imminently hazardous situation which if not avoided will result in death or serious injury This is limited to the most extreme situations Warning Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury It may also alert users against unsafe practices Notice Indicates a statement of company policy that is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the user to establish appropriate safety ergonomic and health practices and determine the applicability of regulatory limitations prior to use Potential safety hazards are identified in this manual through the use of words Danger Warning and Caution the specific hazard type and pictorial alert icons 930103G CyberData Corporation Contents Chapter 1 Product Overview 1 1 Product features ccccccccceccccesccccsssccssscccsscecesssecsueeccssecessssessssecessecessseecsscecesssecssseesesesessesesses 1 2 License note oc eceeeccccccsssscceecsssseeecessessecceesssscseecessesasecessessseccessesaeceeeseneeeececssnsesecesseeeeseeeseeeese 1 3 Documentation note ccccccesesssccesssssscceesssssceeccssssceccessssseecesseaaececesseeeeceesseeeeeecessteeeecesseeeees 14 Di
7. resellers please refer to your CyberData Service Agreement for information on our return guidelines and procedures For End Users please contact the company that you purchased your equipment from for their return policy C 4 5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address http www cyberdata net support warranty index html Operations Guide 930103G CyberData Corporation Index A accessory kit 5 8 active over current circuits 15 C cable routing 10 cable strain relief clamp 5 cables for connecting peripherals 11 CE conformity 16 CFR 16 color keys for ports 9 compatibility matrix 6 components list 5 connector color keys 9 contact information 19 contact information for CyberData 19 CyberData license with IBM 2 CyberData contact information 19 D DC inputjacks 7 Dell printer power supply 7 E EMC 16 enumeration 14 17 Epson PS180 brick 7 F FCC 16 features 1 G generic USB hub 14 22 H hazard levels v high current power supply 7 host connector 5 8 IBM 2 ICES 16 Information Technology Equipment 16 installation 6 L license 2 M Microsoft XP Service Pack 1 17 O over current protection 1 P peripheral connections 11 power supply connections 7 PoweredUSB 08 specification 14 PoweredUSB connections 8 product accessory kit 5 8 CE conformity 16
8. taa 2 6 1 Standard USB low r A Supply sisisssiisscteinieibasiaiei ges annaa iai oneni deasanatlasesbaveriviaens 26 2 Powered USB SUp Ply cisisess cotess ievans oct etctsvradee cn aiaia aA AEREE aa Appendix A Regulatory and Safety Information Appendix B Setting up the Hub on Windows XP Appendix C Troubleshooting Technical Support C 1 Frequently Asked Questions FAQ wiscssccseisshaeateiasteceecesassatareacecescbsaradejescacsesterstueedssesnuesees C22 Documentation 1 523 disses covsetedsdacececkeccdeieva satecasisesestasadacasacdeceassavadals a a eT aa A C3 Contact Information oairarisi srne aiarad aei daradan ieat Tii Cda dei daira tash CA W tranty oinean anaiena a aia ea AEAEE aE AAEE E EAE EAREN EEEE C 4 1 Warranty amp RMA Returns within the United States 0 ccccecsesseesseeeeeeesees C 4 2 Warranty amp RMA Returns Outside of the United States 0ccceeeeeeeeeeees CAS Spare inthe Air PON CY acsscveastsdecscsdsasesets lesteasssasieasesanssesealgnasid asste cadstasanazeactas adecstaasict C 4 4 Return and Restocking Policy ccccccecsseseesseesesesescsseeseeesesseecessesssessseseneeesesseanecsees C 4 5 Warranty and RMA Returns Page 0 cccecceecesesesesesesesesessescscseseseseseseneseseeseaneceees Index Operations Guide 930103G CyberData Corporation 1 Product Overview The 4 Port PoweredUSB Hub provides a simple affordable way to add up to four PoweredUSB ports to your PC These additional ports are controlled by
9. the PC s Standby and Wake commands This add on Hub makes it easy to connect the PC to devices that require more than the 500mA of 5 volts supplied with the standard USB interface Figure 1 1 CyberData 4 Port PoweredUSB 2 0 Hub 1 1 Product features 4 PoweredUSB ports One 24 volt up to 2 3A Three 12 volt up to 1 5A each Short circuit and over current protected Multiple power supply options Plug n Play installation e Peripheral power controlled by PC stand by and wake commands e LED indicators for port power output and USB 2 0 status e Two year warranty Operations Guide 930103G CyberData Corporation Product Overview 2 License note 1 2 License note The PoweredUSB controller board contains certain technology that is covered by an IBMa patent CyberData Corporation is licensed with IBM to manufacture and to sell or lease products that incorporate this technology This license also permits other entities to resell or release these Cyberdata products after they have been purchased from CyberData 1 3 Documentation note The documentation for this product is released in an English language version only Operations Guide 930103G CyberData Corporation 1 4 Dimensions Product Overview 3 Dimensions Figure 1 2 Dimensions
10. with the limits for a Class A standards digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Safety standards e UL60950 1 Information Technology Equipment e CSA C22 2 No 60950 01 Information Technology Equipment e EN60950 1 Information Technology Equipment e JEC60950 1 Information Technology Equipment EMC For the USA and Canada this device complies with e Title 47 of the CFR Part 15 Subpart B Section 15 107 b e Title 47 of the CFR Part 15 Subpart B Section 15 109 b e ICES 003 CE Declaration of This device complies with HONAN Directive 89 336 EEC e EN55022 Class A 1998 e EN61000 3 2 2000 e EN61000 3 3 1995 e EN55024 1998 N61000 4 2 1995 N 61000 4 3 1996 N 61000 4 4 1995 N 61000 4 5 1995 N 61000 4 6 1996 N 61000 4 8 1993 N 61000 4 11 1995 m M mm mM A wm Operations Guide 930103G CyberData Corporation 17 Appendix B Setting up the Hub on Windows XP For connecting the 4 P
11. CyberData The IP Endpoint Company 4 Port PowereduUSB 2 0 Hub Operations Guide with External Power Supply Part 010807 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 Operations Guide 4 Port PoweredUSB 2 0 Hub Operations Guide 930103G Part 010807 COPYRIGHT NOTICE 2011 CyberData Corporation ALL RIGHTS RESERVED This manual and related materials are the copyrighted property of CyberData Corporation No part of this manual or related materials may be reproduced or transmitted in any form or by any means except for internal use by licensed customers without prior express written permission of CyberData Corporation This manual and the products software firmware and or hardware described in this manual are the property of CyberData Corporation provided under the terms of an agreement between CyberData Corporation and recipient of this manual and their use is subject to that agreement and its terms DISCLAIMER Except as expressly and specifically stated in a written agreement executed by CyberData Corporation CyberData Corporation makes no representation or warranty express or implied including any warranty or merchantability or fitness for any purpose with respect to this manual or the products software firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products software fir
12. acement goods even if CyberData is informed in advance of the possibility of such damages C 4 1 Warranty amp RMA Returns within the United States If service is required you must contact CyberData Technical Support prior to returning any products to CyberData Our Technical Support staff will determine if your product should be returned to us for further inspection If Technical Support determines that your product needs to be returned to CyberData an RMA number will be issued to you at this point Your issued RMA number must be printed on the outside of the shipping box No product will be accepted for return without an approved RMA number The product in its original package should be sent to the following address CyberData Corporation 3 Justin Court Monterey CA 93940 Attn RMA xxxxxx C 4 2 Warranty amp RMA Returns Outside of the United States If you purchased your equipment through an authorized international distributor or reseller please contact them directly for product repairs C 4 3 Spare in the Air Policy Operations Guide CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada More information about the Spare in the Air policy is available at the following web address http www cyberdata net support warranty spareintheair html 930103G CyberData Corporation 21 Warranty C 4 4 Return and Restocking Policy For our authorized distributors and
13. ation Figure 2 17 RS232 to USB Converter Y Cable 24V DB 9 24V PoweredUSB ATP Eal mal ime Gi TIT iis gt AL 3 Pin Power Mini DIN 4 Port PoweredUSB Hub POS Printer 2 0 Operation The 4 Port PoweredUSB Hub is a standard USB Hub that complies with the USB 2 0 specification and adds PoweredUSB ports When connected to a Host it is enumerated as a Generic USB Hub This Hub also meets the PoweredUSB 08g specification For more information about this specification go to www poweredusb org 2 5 1 POS Peripheral Caveat According to the USB 2 0 specification devices attached to a USB interface should enumerate from the Hub s USB Vbus regardless of the PoweredUSB powered ports Some POS devices do not comply with this specification and will not enumerate unless the upper sections of the PoweredUSB ports are active When running on operating systems such as Windows XP with no devices attached an empty Hub the operating system turns the Hub off The operating system does not detect non compliant peripherals when they are hot plugged into an empty Hub Consequently PoweredUSB power is not supplied to the peripheral In this case you can restore correct operation as follows 1 Unplug the Host side connection for five seconds and then plug it in again 2 Be sure that at least one USB device is plugged in when the computer is booted or leaves standby mode 3 Plug in a standard USB co
14. compatibility matrix 6 components list 5 enumerating 14 enumeration 17 features 1 installation 6 regulatory standards 16 resell release conditions 2 CyberData Corporation 930103G Operations Guide product compatibility 6 R regulatory standards 16 return and restocking policy 21 RMA returned materials authorization 19 RMA status 19 S safety instructions iv sales 19 service 19 short circuit protection 1 Spare in the Air Policy 20 T tech support 19 technical support contact information 19 U USB 2 0 specification 14 over current 15 W warranty 1 20 warranty amp RMA returns outside of the United States 20 warranty amp RMA returns within the United States 20 warranty and RMA returns page 21 warranty policy at CyberData 20 Windows XP 14 17 Operations Guide 9301038G CyberData Corporation 23
15. mensions sice voaaduaadescazeaed couduaubacds sageaseas gaaaauadsssaszegad saad diieas ieaanc anaiai Chapter 2 Installing and Using the 4 Port PoweredUSB Hub 2 Product Components List spinin nanala EnA aasar tasted Ea E a 2 2 Product Compatibility ssc ssc Se seescccceicensnsteecseseseseaepissetacecessevadturstatsaciebessedesnanessasvededesestasirer DS UTS CAL ALOT vsnczegssnicacesconadnadesnsdainseadalsapeandaasslivs sasedsanboacsseassastabanbeveasees dish bandeasatesasadees E 2A COMMECHONS js ccceisvacecascossalecdesntdcueseadansebesndeaessiscacadesndeacsteadeadbabsnvaaadsieudacassanbeaiay saa E 24 1 Power SUPPLY oi cesesedeseptsseverscecevssohenssdavecnpetesedenssssaitasaposedugensusscansvederesivacastanigugitstesecastte 2 4 2 Host Connector ceccccccccccsessesssceecssccesssccssececsssceseseccsseeeceuecesseecsaeecceuecessesecaeeecsseestaess 2 4 3 PoweredUSB Connections ccccccccesccessccccssscessseccssecccsssecsseccsseecesseessseeessesecsssaesaees 24A Connector Color Keys creian Lesdassascctt nasa aTa aa a aaa AEE TARER 2 4 5 Peripherals Connections to the 4 Port PoweredUSB Hub s ssssssssssssississssirsssresess 2 4 6 Peripheral Cable Connection Options ccccceccse esses cesescsesseseeseeseseseseseseneeenees 25 Operationen ine i a EPEC ECECETEE ST PET PT TTEC ECE ERTETE PTET a aia a a AE PE VTE Tere 2 04 POS Peripheral Caveat iriiria reaa a a a aa aa aaa anata 2 6 Port Electrical Specifications eisista riain aiaiai aai a
16. mpliant device such as a mouse or keyboard 4 Disable the low power standby operation With this configuration power is always supplied to the Powered USB ports regardless of the PC s operational state For more information contact CyberData as instructed in Appendix C Troubleshooting Technical Support Operations Guide 930103G CyberData Corporation Installing and Using the 4 Port PoweredUSB Hub 15 Port Electrical Specifications 2 6 Port Electrical Specifications The 4 Port PoweredUSB Hub adheres to the USB 2 0 electrical specifications as follows 2 6 1 Standard USB lower A supply Each lower portion of the PoweredUSB port provides 5V 500mA If more than 500mA are drawn from a port that port goes into USB over current the 5 volts is turned off and the condition is reported to the host according to USB 2 0 specifications 2 6 2 PoweredUSB supply The listed maximum currents depend on the selected power supply Both the 12V and 24V Powered USB ports are protected with active over current circuits If an over current condition occurs unplug the DC connection remove the overcurrent condition and re cycle the DC connection to the Hub by unplugging it and then plugging it in again e 12V Ports 3 1 5A each e 24V Port 1 2 3A Operations Guide 930103G CyberData Corporation Appendix A Regulatory and Safety Information Regulatory FCC Statement This equipment has been tested and found to comply
17. mware and or hardware CyberData Corporation reserves the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses Your right to copy modify and distribute any Open Source Software is determined by the terms of the GPL LGPL or third party according to who licenses that software Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData subject to the terms of CyberData licenses and may not be copied modified reverse engineered or otherwise altered without explicit written permission from CyberData Corporation TRADEMARK NOTICE CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation Other product names trademarks and service marks may be the trademarks or registered trademarks of their respective owners Cybe r Data Technical Support The IP Endpoint Company The fastest way to get technical support for your VolP product is to submit a VoIP Technical Support form at the f
18. ollowing website http www cyberdata net support contactsupportvoip html We have several technical support staff monitoring this form and they will contact you within 12 hours after receiving a submission Phone 831 373 2601 Ext 333 Email support cyberdata net Fax 831 373 4193 Company and product information is at www cyberdata net 930103G CyberData Corporation Revision Information Revision 930103G which was released on August 31 2011 has the following changes e Updates Section Appendix C Troubleshooting Technical Support Operations Guide 930103G CyberData Corporation Important Safety Instructions Operations Guide I 2 10 11 12 13 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet con
19. ort PoweredUSB Hub 8 Connections 2 4 2 Host Connector The connection to the host computer is achieved via a standard USB 2 0 certified Hi Speed A to B cable that is included in the Accessory Kit or with any equivalent USB 2 0 certified Hi Speed cable Refer to the Section 2 1 Product Components List for information about the Accessory Kit Figure 2 7 Host connector with strain relief 2 4 3 PoweredUSB Connections The PoweredUSB connections are standard USB A connectors with four extra pins to supply higher voltages See Figure 2 9 for an illustration The lower portion of the A connector side on this product can be used alone without the locking PoweredUSB connector Operations Guide 930103G CyberData Corporation 2 4 4 Connector Color Keys Installing and Using the 4 Port PoweredUSB Hub 9 Connections The PoweredUSB connectors are color keyed so that only the correct voltage cables can be installed Figure 2 8 Color Coding for Connectors Teal 12 Volt Keyed 1 5A each Ports 1 2 and 3 Red 24 Volt Keyed 2 3A Ports 4 Figure 2 9 USB PoweredUSB Socket Connector Pin Assignments PIN OUT Pin Signal Description 1 Vbus USB standard A 2 D USB standard A 3 D USB standard A 4 Ground USB standard A 5 Ground USB PlusPower 6 Vplus USB PlusPower 7 Vplus USB PlusPower 8 Ground USB
20. ort PoweredUSB Hub to a PC running the Windows XP operating system keep in mind 1 Microsoft XP Service Pack 1 or higher must be installed 2 When connecting the Hub for the first time it is important to perform the enumeration correctly A Microsoft XP Service Pack issue does not enumerate and recognize a Hub when no devices are attached to it To correctly enumerate the 4 Port PoweredUSB Hub attach a peripheral whose drivers are included in Windows XP such as a USB mouse prior to enumerating the Hub To accomplish this a Connect a USB mouse to one of the lower standard USB Hub ports b Connect the power cord to the Hub c With the PC powered up connect the host control cable from the Hub to a USB port on the PC Doing so displays the Found new hardware dialog indicating that the PC is searching for drivers for the Hub d When the PC completes the driver search it displays the Found new hardware dialog in search of a driver for the mouse If required click Next in all screens of the wizard to complete the driver selection for the mouse At this point you should be able to plug in and install a USB device provided you have also installed its drivers or have them available for installation Operations Guide 930103G CyberData Corporation Appendix C Troubleshooting Technical Support C 1 Frequently Asked Questions FAQ To see a list of frequently asked questions for your product go to the following website http
21. r Color Keys e Section 2 4 5 Peripherals Connections to the 4 Port PoweredUSB Hub e Section 2 4 6 Peripheral Cable Connection Options 2 4 1 Power Supply The PoweredUSB specification requires supplying 24V at 2 3A and 12V at 1 5A to each voltage designated port These requirements are met only if the power supply has sufficient wattage for this amount of power The Epson PS180 brick and Dell printer power supply are examples of lower cost alternate power supplies that can be used with this Hub and peripherals requiring less power Two power plug receptacles are provided on the back of the 4 Port PoweredUSB Hub to facilitate the use of alternate power supplies The three pin connector is normally used for the Dell and Epson Bricks The four pin connector is used for a high current power supply See Figure 2 10 for an illustration of cable routing from the 4 Port PoweredUSB Hub CAUTION The P1 and P2 DC input jacks on the back of this Hub are for input only Do not plug power supplies into both input jacks simultaneously as equipment damage that might void the product warranty could occur Figure 2 6 Power Connectors Back View Pe 7 NNC ESA ee 24VDC 2 5A KOE NEY P1 7 Caution Do r ot connect both P1 amp P2 simultaneously 24V for 24V for USB Host Strain upto 2 5 upto6 5 Connector Relief Amp load Amp load Type B Operations Guide 930103G CyberData Corporation Installing and Using the 4 P
22. sult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Prior to installation consult local building and electrical code requirements Warning Electrical Hazard This product should be installed by a licensed electrician according to all local electrical and building codes GENERAL ALERT Warning Electrical Hazard To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions GENERAL ALERT 930103G CyberData Corporation Pictorial Alert Icons General Alert This pictoral alert indicates a potentially hazardous situation This alert will be followed by a hazard level heading and more specific information about the hazard GENERAL ALERT Ground This pictoral alert indicates the Earth grounding connection point Hazard Levels Operations Guide Danger Indicates an
23. without an approved RMA number Send the product in its original package to the following address CyberData Corporation 3 Justin Court Monterey CA 93940 Attention RMA your RMA number If you need to inquire about the repair status of your product s please use the CyberData RMA Status form at the following web address http www cyberdata net support rmastatus htm 930103G CyberData Corporation 20 Warranty C 4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase Should the product fail within the warranty period CyberData will repair or replace the product free of charge This warranty includes all parts and labor Should the product fail out of warranty a flat rate repair charge of one half of the purchase price of the product will be assessed Repairs that are in warranty but are damaged by improper modifications or abuse will be charged at the out of warranty rate Products shipped to CyberData both in and out of warranty are shipped at the expense of the customer Shipping charges for repaired products shipped back to the customer by CyberData will be paid by CyberData CyberData shall not under any circumstances be liable to any person for any special incidental indirect or consequential damages including without limitation damages resulting from use or malfunction of the products loss of profits or revenues or costs of repl
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