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EnGenius DuraFon PRO

1. 5 After choosing a line it will show and INA when choosing you need to enter the handset ID or group ID for extension number If you choose it will go back to Line setting menu ini i Notes i 1 When entering Line Dedication setting it will show line and status i If line is already dedicated to a specific handset or group it will show the handset or group ID behind the line If line isn t dedicated to a specific handset yet it will show ALL HS behind the line i 2 When setting Line Dedication make sure the handset or group ID i i is correct to avoid losing calls sents to an DuraWakie handset or i invalid ID i 3 Handsets dedicated to a port will also receive calls from non i dedicated line as well as the handset s dedicated line Use Line i i Dedication for a group on other lines to further manage calls Outbound Line Selection For DuraFon PRO only 1 Press MSMU gt GB gt BA while the phone is in standby to enter Line Select menu 2 UseC A or to switch between On and Off default Off 3 If set to On when pressing ENX or entering a phone number followed by pressing IWAN Key the handset LCD display will show Select Line followed by available lines 1 4 Select from one of the available lines i e press J to select line 1 and press to select line 2 4 This feature is also supported when selecting a second line during call conferencing 50 Change System and Line Setti
2. Digital Long Range Industrial Cordless Phone Systems DuraFon PRO amp DuraWalkie Table of Contents Safety UNS UCION Soneta aneh aa lan daa kang 4 General Safety InstructionS ooooooooo 4 Product Safety INSIructions rile 5 Battery Safety Instructions 7 Regulatory Information JJ 8 Congratulation Sic btn baik anakan 10 Equipment Ciee KIiS oo o co coo o o doo10 bkin khas kanan 11 Handset Illustration JJ 13 Handset Features o ooo oooo o o oo o o mo oooo iwo o oioo c 14 Basic Handset Featiifes otak anik 14 Additional Handset Features 16 Base Illustration cece cece nee rererere sree 21 Base Feels lella 21 Basic Base Station Features ooocoooooooooooo 21 Additional Base Station Features 22 Administrator Features ooooooo oooooo oooco 22 Charger Illustration e een e eee eeeee en eees 24 Charger Fealuifes 5 1 iumasmtsuvaevakk teated vas kaka una 24 Getting Started nene neea 26 Base Station Installation ccooooooooooooooooooooocc 26 Handset and Charger Installation 29 BASIC Op erat ON Sai ian a kami ima 30 Operation MOdeS mandek ana 30 Making a Telephone Call For DuraFon PRO only 34 Making a 2 Way Intercom Call o Wo o o ooo 34 Making a Broadcast esscr irsana 35 Redial
3. a The greeting message Please enter the extension number b Ifthere is no entry after 5 seconds the broadcast will be enabled to all handsets Note 1 Line 3 and or 4 can be reserved for broadcast function 2 For a single broadcast port reserve Line 3 for broadcast and i line dedicate see pg 46 Line 4 to a non existent handset ie i 99 i 3 A base unit configured with a single broadcast port Lines 1 and j 2 may be used as standard telephone ports or lines 4 For dual broadcast ports reserve Line 3 and 4 for broadcast and line dedicate Lines 1 and 2 to a non existent handset ie 99 i 5 Broadcast is limited to 30 seconds i isla i 56 Menu Operations DuraFon PRO i Finis Main menu ceberaewdezede SATO 1 KeyGuard 2 PhoneBook 3 Call Logs 4 Sound 5 Settings 6 Registration 7 Unused 8 Multi base 1 Dialed 2 Received 3 Missed 1 Ring Volume 2 Ring Tone 3 Key Volume 4 Key Tone 1 Dial Prefix 2 Group Select 3 Base Select 4 Clear 5 Naming 6 Contrast 7 Backlight 8 Line Select 9 PBX Options 0 Language PA On Off Phone Reset 1 Register 2 Deregister 3 Remote REG Select Mode 1 Add Base Admin 1 System 2 Line Setting 3 Auto Attndnt 1 Press YANG Right softkey while the phone is in standby 2 Press J to lock keypad see Key Guard 3 Press to view search erase edit and transfer the phonebook see Phonebook 4 Press KJ to view the last 10 number
4. and press J to unmute the handset microphone Re If established an intercom call when end the mute press WUNMM Left softkey Do Not Disturb Silent Ring 1 Enter the key seguence MAN REMES REENE then select Off Press to confirm your choice This will turn off the ringer until it is turned on again from the menu 2 For temporary silencing the ringer when an incoming call arrives press Left softkey Key Guard 1 To prevent accidental dialing you can press Right softkey then press to select KeyGuard option The handset keypadis locked No key entry is accepted except the power on off key 2 To unlock the keypad press MIKA Left softkey then within 2 seconds press the digit Ml to unlock 3 Key Guard is in effect until unlocked or powered off To View Missed Call s For DuraFon PRO only 1 Whenever you have missed incoming call s you can press MASY softkey to enter the call logs information 39 2 You need to subscribe the caller ID service from local telephone company to retrieve this data To Call back from Call Log For DuraFon PRO only 1 When you review missed incoming call s you can directly call back by pressing RENE Key 2 The displayed CID number in most cases will be a 10 digit number with the 3 digit area code followed by the 7 digit telephone number If the area code is unnecessary for calling back you can follow below rule to adjust the calling back number a Press
5. ascending order A to Z from the topofthe list a If the phonebook is entered from the menu the first entry displayed is from the top of the list b Ifthe phonebook is entered using the arrow the first entry displayed is from the topofthe list c If the phonebook is entered using the arrow the first entry displayed is from the bottom of the list 5 The first line of LCD display shows name and the 2 line shows the phone number If the phone number is longer than 14 digits press OJEK softkey and select Option 3 to view the complete number 6 To search for a record a Use CA Jor CY scrolling key to enter the Phone Book mode b Press a key that corresponds to the first character of the name you are looking for 53 c For example you are looking for EnGenius and then press the number EJ once d Use CADorCY Jscrolling key to locate the exact record you are looking for 7 To erase phonebook entry a Use D or CY scrolling key or the alphabetical search method to located the record to be erased b Pres TANI softkey to enter editing menu c Press Wil to erase the designated phone entry d LCD shown Are you sure Press Yes to double confirm your change 8 To edit phonebook entry a Use D or CY scrolling key or the alphabetical search method to locate the record to be edited b Press softkey to enter editing menu c Press amp to edit the designated phone entry 9 Dial from display a Press SI
6. when prompted Change AA Parameters a From an administrator handset Handset 10 or 11 press MAMI Right softkey b Press number BJ this will enter administration menu c Press KJ handset enters AA setting menu i Press KB and follow instruction to record new greeting message ii Press amp to playback the current greeting message iii Press KJ to set number of rings before the AA picks up a call Use Up Down arrow to choose between 2 and 9 rings 48 iv Press Kg to turn AA On Off This can be done separately for each phone line by using Up Down arrows to scroll through Line 1 to Line 4 and press or softkey to turn AA On Off If turning off the AA may be useful when e Thelineis not used by a group of people e External answering machine is to be attacked to the line v Press fj and select from the following two options to set Operator for AA e Handset assign a specific handset as operator by entering a two digit handset ID default Handset 10 as operator for all calls addressed to the operator when AA is on or PBX transfer calls to be answered by the operator back to the designated wired PBX operator System administrators must know the proper programming and call transfer feature code available from the user manual of the wired PBX system in order to perform this function correctly The following example is the instruction to route a call back to the brand N s PBX system by pressing Fla
7. 4 Connect an external telephone answering device by following the instructions that come with the answering device An exemplary configuration install the external answering device in between the wall phone jack s and the Base Station Either a multiple of single line answering devices or a multiple line answering device can be used 26 5 To use the Music Message On Hold feature Connect one end ofa standard audio cable into a radio or audio player and plug the other 3 5 mm end into the MOH jack on back of the base i Recommended phone line features from the local phone company Multiple phone lines hunt group is a useful feature and works well i with this phone system This feature ties multiple phone lines to a i single phone number When an outside caller calls this common i phone number the phone company automatically finds a free line i Ina hunt group the Call Waiting and the Caller ID with Call Waiting i orcalled Type II Caller ID features are unnecessary because a 2 call will come in on a separate line rather than on the same line For a2 call coming in on a separate line the phone system s built in Call Waiting feature will alert the user and allow the user to toggle between 2 lines Multi base setups EnGenius DuraFon PRO has the capability to expand the coverage or capacity Re For best performance maintain a distance of at least 10 meters about 30 feet between any two base stations
8. Caller ID service from local telephone company Note If behind a PBX or Key system Caller ID information will only i be recognized if the PBX or Key system passes that information through the analog ports 1 c Missed Call Log 10 entries 14 digit phone number 14 character names and time stamp needs Caller ID service from local telephone company Note If behind a PBX or Key system Caller ID information willonly i be recognized if the PBX or Key system passes that i i information through the analog ports ee n n n i n i n aa NN AAN AN d Phone numbers and names can be saved into phonebook while in display 8 Any Key Answer except END Silent Soft Key 9 Key guard 10 Dialing Prefix For DuraFon PRO only a Up to 14 digits including pause s one access code can be pre programmed to be added automatically in front of the dialed number when dialing from call logs phonebook and dial and send dialing 11 Call Hold For DuraFon PRO only a Places call on hold b Battery Hot Swap Change battery while call is on hold 12 Mute 13 Phonebook a 90 entries each stores a phone number or handset ID up to 28 digit and name up to 14 character b Alphabetically sorted display and searched by letter c Dial from display d During the stand by mode you can enter the phonebook by pressing or scrolling key e Phone book transfer via wireless link i Transfer specific phonebook to one ha
9. Expanding coverage Parallel connects all L1 L2 L3 L4 in each base as below schematic up to 8 bases the use coverage will be several times increased N x amp 4 sv Base 1 Base 2 7 sy Base 3 7 N 1 x x a s Fig s ME Su am nn 27 Re when a call is coming in from L1 any handset can pick up the call as long as the handset are in the coverage of base1 3 1 Handset Registration a Press button on Base 00 default four LEDs will light up in setting mode b Handset operation Press MESMU G_ gt It will complete the registration process c Repeat as needed to add handsets Note Additional handsets should be added to the system before i adding additional base units i 2 Establishing additional Base Units 0 10 a Press button on new Base E b Use Handset 10 or 11 to add base Prees MANA c Enter 01 07 Base ID Added Base d Repeat as needed to add base units Notes 1 Only Handset 10 11 can assign Base ID 2 Base 00 is a primary base All handsets must register only on Base 00 i TTT na Expanding capacity Fa L s User capacity can be Ei M increased by adding ka additional base units T Up to 8 base units can r I be supported l 4 al E kl k e Base 1 2 i 37 28 Re Handsets can answer calls from any port or line unless port is dedicated to a specific handset or group 1 Handset Registration a Press IG b
10. For DuraFon PRO Only sani 36 Receiving a Telephone Call For DuraFon PRO only 36 Receiving an Intercom Call 37 Ending Gdl repeat 38 Adjusting Receiver Earpiece Voice Volume 38 Placing a Call On Hold For DuraFon PRO only 38 ME a Aa an Aa En aa es 39 Do Not Disturb Silent Ring 39 Key ANA nea 39 To View Missed Call s For DuraFon PRO only 39 To Call back from Call Log For DuraFon PRO only 40 Battery Recharge and Replacement 40 Advanced Operations nmenrnnneenene 41 Handset ReGIS AUDA en ska laba aa 41 Advanced REGIS tralioli scatta 42 Handset Group SubscriptiOM oooooc coc cocco ioco c oo Woomo o 43 Call Transfer For DuraFon PRO only 44 3 Way Conferencing For DuraFon PRO only 45 Base Select For DuraFon PRO only 45 Call Waiting For DuraFon PRO only 46 Auto Attendant AA eee eeeeeeeeeeeeeeeeeeees 47 AA Configuration by Administrator 48 Change AA PearameterS o oooomo oooo Woo o oom o 48 Line edi PA OI arcani 50 Outbound Line Selection For DuraFon PRO only 50 Change System Settings by Administrator 51 PMOMEBOOK IDETALAMS i aanus see tanaka sasa Koma ba 52 Broadcast through PEA co oo oooo o o o mo amp i 55 Me
11. a prefix up to 14 digits iii Use Right softkey and AD or MW to edit prefix iv When this feature is turned on the LCD will prompt the user on each outgoing phone call except during redial or dialing by pressing the INA key first whether to use the dialing prefix The current prefix is also displayed Press Left softkey orM Right softkey to add the prefix to the beginning of the number v This feature is useful for access code calling card and credit card calls etc b Press amp to Group Select see Handset Group Subscription c Press to set or turn Base Select on or off Default Off See Base Select 59 d Press KJ to clear call logs and phonebook i Press J and confirm to delete the entire phonebook ii Press and confirm to clear the three call logs Called Received and Missed e Press By to edit the name of Custom or Line e 1 Press if to change the power up LCD display to show e g customer name or other greeting message e 2 Press to change the name of line when calls coming it will indicate the calls came from which line i Use 4 JorC to move the cursor backward or forward to insert to the left of the cursor or delete the character above the cursor or left of the cursor if cursor is on the right of the last character ii Enter characters using the Character Table and method discussed in the Phonebook section iii When finished press Left softkey to save change Press to change LCD
12. aids 4 Notice to Cardiac Pacemaker Users Preliminary studies done by the US FDA and others have shown that although interference to the implanted cardiac pacemaker may occur when operating very closely wireless telephones do not seem to pose a significant problem for pacemaker wearers However until more is known FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker Do not carry the handset in a breast pocket If you have any reason to suspect that interference is taking place turn off your handset immediately Product Safety Instructions 1 Read and understand all instructions 2 Follow all warnings and instructions including those marked on the product 3 Changes or modifications to this product not expressively approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment Use only manufacturer provided accessories 4 Do not use the telephone near water Never spill liquid of any kind on this product 5 Unplug the product from the wall telephone jack and power outlet before cleaning Do not use liquid or aerosol cleaners Use damp cloth for cleaning 6 Do not place this product on an unstable cart stand or table The product may fall and cause personal injury or damage to the product or other property Place the base station and the ch
13. be power on automatically when placing on the charging slot 4 However if you run down the battery it will take around one minute for handset to auto power on 5 Removing a ringing handset from the charging cradle will auto answer the call 25 Getting Started Base Station Installation For best performance maintain a distance of at least 1 meter about 3 feet between the base station and other electronic devices e g TV computer stereo fax machine answer machine cordless phone etc 1 Install base station antenna The base station s antenna port has a reverse thread connector to install antenna or cable turn counter clockwise to remove turn clockwise Improper installation may damage the connector 2 Plug the transformer end of the base station AC DC adaptor into a standard AC electrical power outlet plug the other end into the DC In jack on the back of the base station a The base adaptor s DC plug is larger in dimension than the charger s DC plug The charger adaptor s DC plug will not fit into the base s DC In jack b The base station s power supply DC Adaptor and telephone line should be plugged into a surge protector with phone line protection 3 Plug one end of the phone cord into one of the 4 phone jacks marked L1 L4 and plug the other end into the telephone outlet Since DuraFon PRO has the built in line detection feature it is okay to plug in the phone jacks in random order
14. can press KAMENI Left softkey if you choose to ignore the i call i Unlike turning off the ringer from the handset menu the KIA key operation is valid only for the current call 2 If Caller ID service is available the LCD will display the incoming call information If the LCD shows Private or Unknown the caller s information may have been blocked by the caller or the originating phone company j TT AT iii Receiving an Intercom Call 1 When an intercom call arrives the handset will ring or vibrate unless the ringer has been turned off Press MANNA key to answer the intercom call If the handset is on the charger cradle ringer will be temporarily switched to Ring if it has been set to Vibrate lift the handset and start the conversation EE Reg dsc is not on the cradle press any key except Fa and the NEB softkey to answer During the call press and hold the WATA Key the speakerphone is active Notes i 1 The LCD displays the caller s Handset ID i 2 You can press the KITA it Te choose to ignore the call Unlike turning off the ringer the Ni key operation is valid only for i the current call i 37 Endinga Call To end a telephone or intercom call press key or place handset into charging cradle Adjusting Receiver Earpiece Voice Volume Voice volume can only be adjusted during a call There are 6 levels of volume selections Default as volum
15. display contrast i Use CADorC to scroll through values 1 to 12 Pick one that is most suitable to you Default 10 ii Press EMA Left softkey to save setting g Press to change the LCD backlight i Use A JorCy to scroll through options On Off and 8 Seconds Default 8 seconds meaning that the backlight is always on The 8 second option will turn off the backlight after 8 seconds of inactivity ii Press Left softkey to save setting h Press to change the Line selection i Use A Jor C to scroll through options On or Off Default Off meaning that you can not select the other available lines to dial Press Left softkey to save setting i Press 9 to change the PBX options i Press PANDIPI soft key to edit a PBX feature to be memorized and key in the name of the PBX features just like editing a phonebook entry ii Press Left softkey to save setting iii Press and following by entering PBX options mode you can erase the PBX option iv Press and following by entering PBX options mode you can edit the PBX option v Press and amp following by entering PBX options mode 60 you can transfer the PBX options to other handset s Re To transfer PBX options both parties have to enter the PBX option mode firstly by following bellow For sending party press to enter sending mode Either press PUN Left softkey to transfer all PBX options to another handset s Or press Right softkey to
16. mounting slots An L bracket is not included but can be purchased from a local home center Note 1 The handset packaged along with a Base Station is pre registered at the factory If you have a new handset you will need to register the handset with the base station in order to be recognized as a member handset by the base and by other handsets See Handset Registration 2 Fully charge battery packs before the first usage 31 DuraFon PRO 1 KeyGuard 2 PhoneBook 3 Call Logs 4 Sound 5 Settings 6 Registration 7 Unused 8 Multi base 9 Admin 1 Dialed 2 Received 3 Missed 1 Ring Volume 2 Ring Tone 3 Key Volume 4 Key Tone 1 Dial Prefix 2 Group Select 3 Base Select 4 Clear 5 Naming 6 Contrast 7 Backlight 8 Line Select 9 PBX Options 0 Language PA On Off Phone Reset 1 Register 2 Deregister 3 Remote REG Select Mode 1 Add Base Admin 1 System 2 Line Setting 3 Auto Attndnt 32 DuraWalkie PRPPERT Main menu A PREET Sub menu se 1 Ring Volume 1 KeyGuard 2 Key Volume 3 Key Tone 2 PhoneBook 1 Group Select 2 Clear 3 Naming 3 Unused 4 Contrast 5 Backlight 6 Language PA On Off Phone Reset 5 Settings 3 1 Register 6 Registration st 2 Deregister 3 Remote REG 7 Unused Select Mode 8 Multi base lt gt 1 Add Base Admin i 1 System 9 Admin 2 Line Setting i 3 Auto Attndnt Pe anna en nm anonim nan nenen NN NN 33 Making
17. the handset presses key the 2nd phone line will be dropped The handset and the first phone line continue conversation i A A i 1 3 way conferencing between 3 handsets is not supported i 2 Unlike 3 way conferencing provided by the phone company 3 way i conferencing involving 2 phone lines will take up two physical lines i leaving only two lines left available for other handsets i The handset must have access to a second line j Base Select For DuraFon PRO only 1 Ahandset can manually select the desired base station before access outbound line 2 Press handset MANU Right softkey 3 Press the number this will enter the handset setting menu 45 4 Press number RA handset enters Base Select setting mode 5 UseC A orON arrow to scroll up and down the selection On Off 6 Make a selection default off and press KAMA Left softkey Re When turns on the Base Select you must enter 2 digit Base ID after press the MN key Notes i 1 Because this setting allows handset manually select the base i station the handset must be in range with the desired base station j Call Waiting For DuraFon PRO only 1 Ahandset while talking on one phone line can be informed of the arrival of a new incoming phone call 2 For example suppose that Handset 15 is talking on Line 1 When a new call comes in on Line 4 and the caller enters extension number 15 when prompted by the AA or if the call is set to be r
18. user release the key i 2 You need to notice that there is no bi bi beep sound when i receiving a broadcast i 3 You can press the Left softkey if you choose to ignore i j the call The RMAN key operation is valid only for the current i call You can silent all broadcast by turning off the ringer to set i auto silence from the handset menu Redial For DuraFon PRO only 1 Press Left softkey 2 The LCD shows the last phone number dialed To dial this number press IENE Left softkey 3 Use Up or Down Arrow Key to scroll through the last 10 phone numbers dialed Select and press key i Intercom numbers Handset ID are not stored in the last 10 numbers dialed log Receiving a Telephone Call For DuraFon PRO only 1 When an incoming call arrives the handset will ring or vibrate unless the ringer has been turned off 2 Ifthe handset is on the charger cradle ringer will be temporarily switched to Ring if it has been set to Vibrate lift the handset and start the conversation 3 If the handset is not on the cradle press any key except and the softkey to answer 4 During the call press and hold the Key the speakerphone is active Re DuraWalkie handset can t receive a telephone call directly but it can receive a transferred telephone call from PRO handset Also it can transfer the same telephone call to other DuraWalkie or PRO handset Details refer to call transfer i Notes i 1 You
19. 0 Call Timer 19 Call Transfer 19 23 38 44 58 Call Waiting 15 17 27 46 47 67 Call Waiting with Caller ID 17 Caller ID 17 18 27 37 40 56 Cardiac Pacemaker 4 Charger Features 24 25 D DC In Jack 22 De registration 41 42 43 49 Dialing Prefix 18 56 DND 17 Do NotDisturb Silent Ring 39 E emergency 4 Ending a Call 38 Eguipment Checklist 11 12 Expanding coverage 27 Expanding capacity 28 External telephone answering device 26 F FCC 5 8 9 65 FDA 4 5 G Group ID 15 16 19 35 47 51 53 58 59 64 H Handset and Charger Installation 29 Handset Charging Slot 24 25 Handset Features 13 14 15 16 17 18 19 20 Handset Group Subscription 43 56 62 Handset ID 14 15 18 19 22 30 35 36 37 41 42 43 44 45 49 51 53 58 59 64 Handset Registration 28 29 41 59 63 Handset to Handset Calls 34 Headset Jack 13 Hearing Aid Users 4 IC 8 IDLE mode 15 30 Intercom in progress 14 interference 4 5 7 8 9 29 52 58 K Key Guard 39 55 62 Key guard 18 L Line Dedication 47 49 Line Indicator 14 Line Selection 20 47 57 Lithium lon Li lon 7 M Making a 2 Way Intercom Call 34 Making a Broadcast 35 Making a Telephone Call 34 MENU mode 30 Multi base setups 27 Multiple handsets registration 16 Mute 18 39 N Name Tagging 17 68 O outdoor antenna 12 21 22 P PBX option 20 57 5
20. 3 feet between the system and other electronic devices b Connect the base station to a power outlet on a circuit separate from that used by the device experiencing interference c Consult the dealer or an experienced electronic technician for help Congratulations You have purchased an exceptional business communications tool froma leading telephone system manufacturer The EnGenius DuraFon PRO 4 port Industrial Cordless Telephone System is ideal for the users in various business settings The DuraFon PRO is the longest range multi base multi line telephone and 2 way radio communications system providing users unparallel mobility and flexibility The EnGenius DuraWalkie handset provides long range 2 way intercom and broadcast communication without telephone capability With sophisticated digital signal processing and high quality hardware designs the DuraFon PRO provides long range telephone connections multi base installation and 2 way handset to handset communications in a wide variety of business settings from multi level office buildings factories hotels resorts convention facilities warehouses farms business complexes construction sites school car dealerships grocery retail stores and other demanding business environments The unique 2 way radio feature allows handsets to communicate with each other as digital full duplex 2 way radios Members of work group s can be in contact with their co workers while leavi
21. 8 PBX option transfer 20 Phonebook 14 18 49 50 51 52 55 57 59 62 63 Placing a Call On Hold 38 Power Outage 5 R Receiving a Telephone Call 36 Receiving an Intercom Call 37 Redial 17 36 56 Registration 8 22 28 29 30 31 41 42 43 49 59 63 Registration Key 22 REGISTRATION mode 22 30 41 42 Regulatory Information 8 REN 8 Reset Button 22 Restores base station to factory settings 22 Reverse thread connector 21 Ringer Vibrator 15 16 36 37 39 56 62 RSSI 14 S Safety Instructions 4 5 7 Spare Battery Charging Slot 24 25 Speaker phone 14 15 34 35 37 Speed dial 34 T TALK mode 16 30 TALK SPEAKERPHONE 15 Technical Specifications 65 Text Envelope 14 Text Messaging 14 19 59 60 63 64 Three Call Logs 17 55 57 To Call back from Call Log 40 To View Missed Call s 39 Transformer 26 29 Two Digit Address Index 14 55 V Vibrator 16 Volume 16 19 30 38 39 59 60 64 W Wall mounted 31 69 EnGenius P N 6709A0243140 Literature order number 120 0009 01 W148mm H210mm INSTRUCTION MANUAL 1485210 n SP 922PRO V2 EN LFP dai 6709A0554040 TE menames Chis AEREE o manea Austin
22. A key to end the call 3 During the call press and hold the WAS Key the speakerphone is active 1 Intercom calls can be made regardless if the Base Station is present 2 Ifa Group ID is entered the first handset belonging to that group that answer will establish a link with the caller See Handset Group Subscription 3 If a link cannot be established the LCD shows No Connection after a 12 second time out Making a Broadcast 1 Broadcasting all handsets a Press amp hold key from one handset b A series of beeps will indicate initiation of handset broadcast to all handsets within communication coverage c Begin speaking after the series of beeps has ended d Release EHR VIIGI key to end the broadcasting 2 Broadcasting a group of handsets a Enter the Group ID and then press amp hold key b A series of beeps will indicate initiation of handset broadcast to all handsets within communication coverage c Begin speaking after the series of beeps has ended d Release KAA key to end the broadcasting 3 Broadcasting an individual handset a Enter the Handset ID and then press amp hold key b A series of beeps will indicate initiation of handset broadcast to all handsets within communication coverage Re When the handset is in use with a call or put a call on hold it can t be enabled with broadcast 35 i Notes i 1 You need to continuously press key when doing broadcast The broadcast will be over once
23. Caller ID For DuraFon PRO only a Displays incoming call phone number and name on the LCD needs i Note if behind a PBX or Key system Caller ID information will only be recognized if the PBX or Key system passes that information through the analog ports 4 4 Call Waiting with Caller ID For DuraFon PRO only a Displays 2 incoming call information on the same phone line when 1 call is in progress needs Call Waiting with Caller ID service from local telephone company Note If behind a PBX or Key system Caller ID information will only i be recognized ifthe PBX or Key system passesthat information through the analog ports 1 5 Name Tagging with Caller ID For DuraFon PRO only a Matches the Caller ID with the phone book entries once matched the LCD screen will display the name or nickname instead of pure Caller ID info needs Call Waiting with Caller ID service from local telephone company i Note If behind a PBX or Key system Caller ID information will ono be recognized if the PBX or Key system passes that information through the analog ports 6 DND Do Not Disturb i e Silent Ring Silences the incoming call ring for current call only 7 Three Call Logs For DuraFon PRO only a Called Log Stores 10 phone numbers up to 28 digits each dialed most recently Can perform last number redial on all 10 numbers b Received Call Log 10 entries 14 digit phone number 14 character names and time stamp needs
24. Intercom calls are not recorded i SLITTA CITI TI i o Si E i inni G O OD iii i ii O O O i a Vi man O G iii Ci Vini i Fi ini fi ii ia ena ii Fi DU Ga Gt aa UN 2 Caller ID service is required from your local phone company in order to receive phone numbers names and time stamps on incoming calls The Received and Missed Call Logs will register no incoming calls if Caller ID service is not available 3 The Caller ID feature may not be supported by all PBX or Key systems analog ports check with your equipment provider i 5 Press KJ to set sound related settings a Press to select ringer volume UseCA Jor CY to scroll through 6 options Low Medium High Vibrate Vib and Ring Off Press SAE Left softkey to save selection Default High b Press amp to select ringer tone UseCA Jor CYD to scroll through 4 options 0 1 2 and 3 Pres EAW Left softkey to save selection Default 0 c Press amp to select key volume when a key is pressed Use or to scroll through 3 options High Low and Off Press Left softkey to save selection Default Low d Press YI to select key tone Use CA Jor YD to scroll through 4 options 0 1 2 and 3 Press Left softkey to save selection Default 0 6 Press amp to change handset settings a Press to set dialing prefix i Use Dor CY to scroll and select to turn on or off the dialing prefix feature Default Off ii If On is selected the handset is prompted to enter
25. NE or Intercom to dial the phone number or Handset ID displayed 10 To transfer cloning phonebook To transfer phonebook both parties have to enter the phonebook transfer mode firstly by following below a Press follow by or D or MO scrolling key when handset in phonebook mode b For phone sending SEI press to enter sending mode Either press REQ Left softkey to transfer all phonebook entries to another c i i Or press Right softkey to transfer one entry to another handset s i Press 2 digit handset ID or group ID then select all phonebook entries or one entry to be transferred Re 00 means all handsets iv During phonebook transferring LCD shows Sending and 2 digit countdown on the LCD to indicate the phonebook numbers which are waiting for sending 54 c For phonebook receiving party press to enter receiving mode i When entering the receiving mode LCD shows Ready ii Start to receive phonebook LCD shows Get phonebook from Ext xx iii Abeep emitted when receiving each phonebook iv When the phonebook receiving 2 digit countdown on the LCD to indicate the phonebook numbers which are waiting for receiving Re The phonebook transfer through the wireless interface it may partially miss transmission by interference Characters and Orders Key Characters and Orders when in number editing character editing P Pause when in number editing 9s Space w
26. a Telephone Call For DuraFon PRO only 1 Press wait for dial tone and then enter phone number 2 Alternatively you can enter phone number first then press EMA Key When using this method you can use the ANI Left and DELETE Right softkeys to edit the number entered Delete erases the last digit entered Clear erases the entire line but remains in the dialing mode 3 Speed dial by access the entries in the phone book a PressCA or 070 scrolling key to enter the phone book b Press ENNA to dial the number 4 To abort dialing press ENY key 5 During the call press and hold the Key to activate the speakerphone 1 After a link is established the Base ID will appear on the upper right corner If no Base ID shows up it implies that you are approaching the boundary of the coverage 2 If the line is occupied the LCD shows No Line Available and handset returns to standby mode 3 Ifa link cannot be established the LCD will show No Connection after a 12 second time out 4 Acall duration timer will start displaying the length of the call after link is established Making a 2 Way Intercom Call The EnGenius Industrial Cordless Phone System offers private Intercom 2 way radio calls independent of the base station Intercom 2 way communication can be placed from handset to handset Handset to Handset Calls 34 1 Press AAMAS key followed by a two digit handset ID or Group ID 2 Press EN
27. arger on hard flat surfaces 7 Power Outage In the event of a power outage your handset charger will not recharge the handset battery and the base station will not allow you to make an outgoing call or take an incoming call Both the charger and the base station require electricity for operation You should have a telephone that does not require electricity available for use during power outage or have a temporary backup 00 10 11 12 13 14 15 16 power supply Slots or openings in the product s housing are provided for ventilation These openings must not be blocked or covered Placing the product on a bed carpeting or other similar surface may block these openings and should be avoided This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through housing slots openings as they may damage the product touch dangerous voltage points or short out parts that could result in fire electric shock or injury This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not overload wall power outlets and extension cords as this may result in fire or electric shock To avoid electric shock or burn do not disass
28. ccept any interference received including interference that may cause undesired operation Privacy ofcommunications may not be ensured whenusingthis phone 1 The term IC before the radio certification number only signifies that Industry of Canada technical specifications were met 2 This telephone system complies with rules ofthe FCC Part 68 and Canadian IC DOC CS 03 On the bottom of the base station is a label that contains among other information the FCC Registration Number Ringer Equivalence Number REN and the Universal Service Order Code which is RJ 11C in the U S or CA 11Ain Canada Your telephone company may ask you for this information 3 The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all devices ring when your telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed 5 0 To be certain of the number of devices you may connect to your phone line you should contact your local telephone company for the maximum REN in your area 4 If your telephone equipment causes problems to the telephone network the telephone company may ask you to disconnect your phone system from the line until the problem has been corrected Consult with your local phone company for your rights if this happens 5 Your telephone company may make changes in its facilities equipment operations or procedures
29. ding a new base the Handset must be registered in master base Base ID 00 a Press xq button on new Base b Use Handset 10 or 11 to Add base Press MEANU A bi c Enter 01 07 Base ID 8 Press amp to change system and Line setting See system setting and Line Setting 65 Technical Specifications Electrical Specifications Base Station Portable Handset Frequency 902 928 MHz 902 928 MHz RF Power Peak 708 mW Peak 708 mW Average 304 mW Average 76 mW Channel Spacing 200 kHz Number of Channels 128 Modulation S GMSK Multiple Access Freguency Hopping TDMA Freguency Hopping TDMA Freguency Hopping Rate 100 per second 100 per second TDMA Frame Length 10 ms 10 ms Number of Slots Frame a OOO 8 Number of Users Carrier 4 2 Receiver Sensitivity Antenna Connector lt 108 dBm BER 10 Reverse TNC lt 108 dBm BER 10 Non standard Antenna Gain TX Power Control Range Telephone Interface 2 dBi 6 dBi External optional 2 dBi Long 0 5 dBi Short 100 708 mW NA Speech Coding Channel Coding RJ11 x4 8 kbps G 729A 8 kbps G 729A 8 kbps Convolutional CRC Transmission Data Rate User Data Rate 8 kbps Convolutional CRC 170 678 kbps 12 8 kbps duplex 176 678 kbps 128 kbps duplex Duplex Time Division Duplex TDD Time Division Duplex TDD Voice Quality TIA EIA 470B TIA EIA 470B No of Syste
30. e 4 Use and scrolling key to adjust The new setting remains effective for all future calls until changed or handset is power down Placing a Call On Hold For DuraFon PRO only 1 For calls held at DuraFon PRO Base only 2 When a call is in progress it can be put on hold by pressing the Right softkey 3 To return to the conversation press IHA N a oO i i 1 The call being placed on hold can only be removed from by i the handset that puts it on hold i 2 Handset LCD displays a call is being on hold An alert tone double i beep every 30 seconds will remind the handset that acallis being i on hold i 3 If the operation e g call transfer after putting a call on hold fails i i the held call may be dropped i 4 You can power off the handset e g change battery while call is i on hold i 5 After power on again you can continue the call by pressing i UNAN Left softkey or select KJ from the Option menu to terminate the hold state You can only unhold the call when within i i the coverage area of the base Once you re out of the base i coverage you can return to stand by using Clear hold function i inthe OPTION list item 3 i 1 Aftera linkis established you can press Left softkey and press J to mute the handset microphone 2 When mute is active the other party will not hear your voice but you can still hear the other party 3 To end the mute press AAN Left softkey
31. e ID will be displayed onLCD iii Press BN Left softkey to enable the broadcast function Press ela Right softkey to disable the broadcast function 51 iv After setting broadcast press Left softkey to enable the AA Press SA Right softkey to disable the AA Re L3 and L4 can be setting as two broadcast lines repeated above items for setting 2 broadcast line c Press amp to enter Line dedication setting i Select base s line and press handset Right softkey ii Line Dedicate confirm Press Right softkey to go back Line Setting Menu Press MASS Left softkey then enter extension number 1 De registration by the administrator will disable a handset s ability to use the base station to make or receive phone calls This also frees up the ID for future registration j Phonebook Operations 1 You can store up to 90 entries in the phonebook Each entry can contain a phone number or handset ID up to 28 digits and a name up to 14 characters Re For DuraWalkie each entry can store 2 digits handset ID or Group ID To access phonebook press MENU followed by or X9 or GD scrolling key when handset in standby mode To add anew entry a Pressi softkey b Enter a phone number when LCD prompts Number Use HIA softkey to delete the last digit entered Press when completed c You will then be prompted to enter a name for the phone number just entered 1 Press SAM softkey to enter a phone nu
32. emble this product Send this product to an authorized service center when service or repair work is required Call Customer Service for locations near you Opening or removing covers may expose you to dangerous voltages electrical currents or other risks Incorrect reassembling of the product may cause electric shock when the product is subsequently used Avoid using the product during a storm There may be arisk of electric shock from lightning Do not place the product where persons can step trip or fall on the product Do not place conductive objects over or near the antenna Do not use the product to report a gas leak while in the vicinity of the leak 17 18 Do not install the base station or the handset charger near microwave ovens radios TV sets speakers or other electrical equipment These appliances may cause interference to the product or experience interference from the product Unplug the base station or the charger adaptor from the wall power outlet and refer servicing to an authorized service center under the following conditions a If liquid had been spilled into the product b When the power supply cord or plug is damaged or frayed c If the product has been exposed to rain or water d If the product does not operate normally by following the operating instructions e If the product has been dropped or housing has been damaged f If the product shows a distinct change in performance Batt
33. ery Safety Instructions 1 2 68 KS 5 NO 8 Use only manufacturer approved Lithium lon Li lon rechargeable batteries and charger Do not use other types of rechargeable batteries or non rechargeable batteries The batteries could short circuit and the battery enclosure may be damaged causing a hazardous condition Follow the charging instruction in this manual and instruction labels and markings in the handset and charger compartments Battery must be recycled or disposed of properly Do not dispose the battery in a fire The cells may explode Do not dispose of the battery in municipal waste Check with local codes for disposal instructions Exercise care in handling the batteries in order not to short circuit the battery with conductive materials such as rings bracelets keys pocketknife and coins The battery or conductive material may overheat and cause burn or fire Do not expose batteries to rain or water Do not open or mutilate the battery Released electrolyte is corrosive and may cause injury to eyes or skin The electrolyte may be toxic if swallowed During charging the battery heats up This is normal and is not dangerous Regulatory Information DuraFon PRO amp DuraWalkie FCC ID U2M SP922PRO IC 3616C SP922PRO This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must a
34. f the call logs text messages or phonebook 7 Line Indicator Indicates the number of the line being accessed by the handset 8 Speaker phone Indicates if speaker phone is active 9 Battery Strength Number of bars is proportional to the amount of battery time remaining Indicates charging when in charger cradle 14 d The 2 and 3 lines of the LCD maximum 14 characters each display status message menu selections or user editable alphanumerical characters e The last line displays the left and right soft keys Re There is only right soft key in idle mode of DuraWalkie Note means only shown on DuraFon PRO handset Ringer a Rings to anincoming call b Distinctive alert sounds indicating various events i Single Beep successful key entry ii Double beep failed operation or invalid key entry also indicates power on off iii Periodic 1 Long 2 Short Beeps repeat every 10 seconds low battery warning iv Periodic 1 Long 2 Short Beeps repeat every 30 seconds indicates a call is on hold TALK SPEAKERPHONE YX For DuraFon PRO only a Places or answers a telephone or intercom call b Sends a Flash signal to phone line to retrieve a dial tone after the call ends or to perform the call waiting feature provided by local phone companies during a call c Press and hold the key for one second to enable disable speakerphone E KEYLOCK U For DuraWalkie only a In Idle mode press t
35. ff there is an icon indicated in the display side of the battery icon Press amp J to make phone Reset i Press E to clear all setting and return to default all phonebooks CID logs handset registration will be cleared ii Press to clear all setting but keep handset registration as will Press A to register or de register handset See Handset Registration Press El to add new bases From an administration handset Handset 10 or 11 to set new Base 01 07 Maximum bases is up to 8 Before adding a new base the Handset must be registered in master base Base ID 00 A Press ZA button on new Base B Use Handset 10 or 11 to Add base Press MENU Eua c Enter 01 07 Base ID Press E to change system and Line setting See System setting and Line Setting 62 DuraWalkie 1 KeyGuard 1 Ring Volume 2 Key Volume 2 PhoneBook 3 Key Tone 3 Unused 4 Sound 1 Group Select 2 Clear 3 Naming 4 Contrast 5 Backlight 6 Language PA On Off Reset Phone 5 Settings i 1 Register 6 Registraton i 2 Deregister E 3 Remote REG 7 Unused A Select Mode 8 Multi base gt 1 Add Base Admin A i 1 System 9 Admin 7 2 Line Setting 3 Auto Attndnt Mamsnnanasnananenasnasenesnenas0neaneneonasenesnenaanananonnanasenesnonafinanaananananeanasene sana NANAH NAN 63 1 Press MEN Right softkey while the phone is in standby 2 Press Ito lock keypad see Key Guard 3 Press amp t
36. he wired PBX This feature can only be enabled and pre programmed by an administrator handset Handset ID 10 or 11 Consult with the wired PBX manual for operation instructions and correct key sequence for transfer calls to the operator from an extension 47 ee ee LL ee On Notes 1 Intercom calls are not routed by Auto Attendant 2 Routing messages OGM2 3 4 and 5 are not user programmable 3 The timeout is 5 seconds for entering extension number 4 The calls can be routed to either a Handset ID or an extension number of the wired PBX system There can be only one operator for the AA which is either an DURAFON PRO handset or the wired PBX operator 5 Call routing is at most 2 hops That is if both the 1 and th 2 handsets do not answer the call will be terminated if the operator does not answer AA Configuration by Administrator 1 Administrator can change the following AA settings a Record playback new main greeting message b Set number of rings before AA picks up a call c Turn on off the AA line by line d Set Designated Handset ID for AA disabled line s Either the Designated Handset ID or the Group ID can use that particular line for incoming and outgoing calls Which means this specific line s will be dedicated to a particular handset Handset ID 10 99 ora calling group Group ID 01 07 e Designate an operator the handset which would answer un routable calls or when the caller chooses Operator
37. hen in Toggle case when in W character editing Broadcast through PBX 1 DuraFon PRO and DuraWalkie both have the broadcast function each can broadcast another handset without going through the base station as long as the handsets are connecting However when setting up the multi base the broadcast feature may not be available due to the coverage range In that case you can use the function of Broadcast through PBX to broadcast 2 From an administrator handset Handset 10 or 11 press MENU Right softkey 3 Press number BJ this will enter administration menu 55 4 Press number handset enters Line setting menu a Enter Base ID 00 07 to access base b Press to enter Broadcast setting i Press AD or to select L3 or L4 the status of setting will be displayed on LCD ii Press HINGI to enter the setting mode and the base ID will be displayed on LCD iii Press N Left softkey to enable the broadcast function Press Omi Right softkey to disable the broadcast function iv After setting broadcast press 0N Left softkey to enable the AA Press elsa Right softkey to disable the AA Re L3 and L4 can be setting as two broadcast lines repeated above items for setting 2 broadcast line 5 When calling through the line 3 or 4 the caller will be prompt ed by the greeting message to enter a two digit extension number 01 07 for Group ID 10 99 for Handset ID 00 for all
38. key once the 3 digit area code will be removed b Press key twice 1 will be added in front of the displayed number c Press key three times it will loop back original displayed number Re The CID default is 10 digits when press key it will be 7 digit 11 digit 10 digit in circle 3 After the displayed number chosen press the key to call back Battery Recharge and Replacement 1 Charge the battery when one or several of the following happen a Phone beeps twice every two seconds b Battery icon is empty c Phone does not respond when a key is pressed d LCD and backlighting become dim e Adecrease in coverage is experienced 2 You can replace the handset battery after placing the call in progress on hold 3 Battery talk time and standby time vary depending on the talk standby pattern and the operating distance Returning the handset back to the charging cradle as often as possible is recommended for best performance Use only manufacturer provided battery and charger 40 Advanced Operations Handset Registration 1 If your handset is purchased as part of a system it has been pre registered with the base station at the factory 2 Ifthe Handset ID reads 00 that means it is anew handset or the ID has been erased You need to register the handset with the base station In certain situations you may want to change a handset s ID For example you want to change a particular handset from a use
39. le Group 1 represents the Customer Service Group Group Up to seven handset groups 01 07 can be defined and handsets can decide which group s they want to be in 2 represents the Sales Group and Group 3 is the Marketing Group Suppose that Handset 11 wants to receive incoming rings for all Sales and Marketing related calls Then handset 11 will need to subscribe to Group 2 and Group 3 43 Press the number RJ this will replace the procedures to press amp hold 3 Group Selections a Press handset MENU gt amp to enter the handset setting menu b Press number handset enters group select menu c Press softkey and enter two digit group number 01 07 to add membership in a group d Repeat for all desired groups e Delete group selections by pressing Right softkey and enter group number i Notes i 1 The handset can change group affiliations at any time i i 2 The base administrator is not responsible for group assignments j Consequently it cannot unsubscribe a handset from a group i Call Transfer For DuraFon PRO only 1 While a telephone call is in progress you can place iton hold and transfer the call Press ESI softkey to put call on hold Press softkey to enter feature list for selection Press number amp and enter a two digit Handset ID to call another handset extension a Un announced Call Transfer Pressi before the destination handset answers the call is a
40. lephone Cord x 4 Warranty Card Audio in Cable x 1 4 Optional Accessories TO 10 LO DN Outdoor Antenna Kit including antenna and cable Lightning Protection Kit including cable DuraPouch Belt Clip Spare Battery Low Profile Handset Antenna Optimal Performance Handset Antenna Antenna Splitter including cable Handset Illustration Handset Features EnGenius DuraFon 4 Line LCD Receiver Volume control Right soft key Scrolling OEND amp Left soft key Power ON OFF BROADCAST 2 WAY Intercom 6 TALK q Microphone For PRO Travel charger jack KEY LOCK q Headset jack 2 5mm For Walkie Belt Clip holder Antenna E Battery pack 13 Handset Features Basic Handset Features 1 4 line LCD Liquid Crystal Display 6 1 2 3 4 8 aw e e a The LCD display has LED Light Emitting Diode for backlighting b The 1 line of LCD consists of icons c Icons explanation from left to right 1 RSSI Receive Signal Strength Indicator During a call the number of bars is proportional to the radio signal strength received 2 Call in progress ON OFF Hook Indicates if phone line modeis active 3 Intercom in progress Indicates if Intercom mode is active 4 Handset ID Displays a handset icon and a 2 digit Handset ID 5 Text Envelope Indicates if there is new text message 6 Two Digit Address Index Shows address index when viewing contents o
41. m ID 65 536 65 536 Ring Signal 20 50 Hz 12 90 Vrms NA Auto Attendant Coding 8 kbps G 729 8 kbps G 729 Flash Time 100 900 ms programmable NA Power Source 120V 7V AC DC Adapter 3 6V 1700 mAh Li ion Battery Charger Current 500 mA Charge Time Regulation Compliance FCC Part 15 Part 68 4 hours from empt FCC Part 15 Part 68 Operating Temperature 10 60 C 10 60 C Storage Temperature 10 70 C 10 70 C Humidity 20 75 20 75 Dimension without antenna 280 x 215x 53 mm 8 5 x 11 0 x 2 1 inch 161 x58 x 31mm 6 3 x 2 2 x 1 2 inch 907 grams 175 grams 1 NA Not Applicable 2 The manufacturer reserves the right to change designs and specifications without notice 66 Index 2 2 WAY INTERCOM 13 15 19 34 3 3 Way Conferencing 44 45 A Adjusting Receiver Earpiece Voice Volume 38 Administrator Features 22 Audio in Jack 22 Auto Attendant 47 48 49 B Base Select 45 Base Station Features 21 22 Base Station Installation 26 Battery 5 7 11 12 13 14 15 18 25 29 30 31 38 40 59 63 65 Battery Recharge and Replacement 40 Battery Strength 14 BROADCAST 13 16 30 35 36 48 49 52 53 58 59 63 Broadcast through PBX 52 Broadcasting a group of handsets 35 Broadcasting all handsets 35 Broadcasting an individual handset 35 C Call Conferencing 20 48 Call Forwarding 19 45 46 56 Call Hold 18 Call in progress 14 4
42. mber without a name All records without a name will be placed ontop of the list in the order they are entered 2 To enter the name press the corresponding keypad number one or more times according to the order of the character on the key 3 Use DIISI softkey to delete the last character entered When completed press KW softkey to confirm your selection 52 1 When entering a phone number the cursor automatically advances to the next digit field Use A Jor CY scrolling key to move the cursor backward or forward to insert or delete 2 When entering a name the cursor automatically advances to the next character field if you press a different key for the next character If you need to enter consecutive characters from the same key you can wait for the cursor to advance or use _A_ orLy_ scrolling key to move the cursor backward or forward manually Also use _A_Jor _y_ to move the cursor to insert or delete 3 By default all letters are entered in the upper case Use the key to toggle between upper and lower cases 4 A Pause entry represents a 2 8 second delay in dialing the following digits which is useful when calling a sequence of segmented numbers e g access code credit card number auto attendant entries etc Pause is entered by pressing the EJ key twice LCD displays P Entering pause twice PP will result in 5 6 seconds pause in the dialing 4 The entries are alphabetically sorted and stored as a listin an
43. ndset or all registered handsets ii Transfer all phonebooks to one handset or all registered handsets Re For DuraWalkie it can only store 2 digit handset ID or Group ID 18 14 Key Tone a Three key tone volume selections high low off b Four key tone type selections 15 Call Timer For DuraFon PRO only a Display call time duration for current call during and immediately after the call 16 Call Transfer a Direct Transfer transfer a telephone call to another handset without announcement b Announced Transfer a telephone call to another handset before transferring a telephone call 17 Call Conferencing For DuraFon PRO only a 2 handset and 1 line conferencing b 1 handset and 2 line conferencing 18 Line Selection For DuraFon PRO only a When enabled from the handset menu a handset user will be prompted to select from a list of available lines before making an outgoing call 19 PBX option transfer For DuraFon PRO only a PBX options transfer via wireless link b Transfer specific PBX option to one handset or all registered handsets c Transfer all PBX options to one handset or all registered handsets 20 Base Selection For DuraFon PRO only When enable from the handset menu a handset user can manually select the base which is the nearest one with user before making an outgoing call Base Illustration Base Features Line in Audio in DC IN Antenna Power LED REG Button Reset Bu
44. ng phone lines available for incoming and outgoing calls Handsets that are within range of each other can use the 2 way feature even while out of range of the base station DuraFon PRO can support up to 90 handsets Important Warranty Note U S customers This EnGenius product has NO manufacturer s warranty unless purchased from an EnGenius Authorized Reseller To verify a reseller is authorized please visit our website at www engeniustech com or contact us at 714 432 8668 10 Equipment Checklist In a Base Handset package DuraFon PRO please find the following components xe TO IANO TM Base Station x 1 Base Antenna x 1 Base AC DC Adaptor x 1 Handset x 1 Low Profile Handset Antenna x 1 Optimal Performance Handset Antenna x 1 1700mA Li ion Battery Pack x 1 Charger x 1 Charger AC DC Adaptor x 1 Telephone Cord x 4 Audio in Cable x 1 Belt Clip x 1 m User s Manual Quick Guide and Warranty Card In a Handset package DuraFon PRO HC or DuraWalkie please find the following components SO 0 A008 Handset x 1 Low Profile Handset Antenna x 1 Optimal Performance Handset Antenna x 1 1700mA Li ion Battery Pack x 1 Charger x 1 Charger AC DC Adaptor x 1 Belt Clip x 1 Quick Guide and Warranty Card In a Base package DuraFon PRO BU please find the following components a b C d e f Base Station x 1 Base Antenna x 1 Base AC DC Adaptorx 1 Te
45. nge LCD display contrast i Use lor to scroll through values 1 to 12 Pick one that is most suitable to you Default 10 ii Press Left softkey to save setting 64 e Press to change the LCD backlight i UseCx JorE to scroll through options On Off and 8 Seconds Default 8 seconds meaning that the backlight is always on The 8 second option will turn off the backlight after 8 seconds of inactivity ii Press Left softkey to save setting f Press BJ to change Language i Use A or to scroll through options English Spanish and French Default English meaning the LCD display shows in English ii Press Left softkey to save setting g Press E to turn Broadcast On Off i Pressi Left softkey to turn on the broadcast function including the broadcast of handset to handset and base to handset ii Press oe Right softkey to turn off the broadcast function Re When broadcast setting Off there is an icon indicated in the display side of the battery icon h Press to make Reset Phone i Press ff to clear all setting and return to default all phonebooks CID logs handset registration will be cleared ii Press to clear all setting but keep handset registration as well 6 Press amp to register or de register handset See Handset Registration 7 Press BI to add new bases From an administrator handset Handset 10 or 11 to set new Base 01 07 Maximum additional bases is up to 8 Before ad
46. ngs by Administrator 1 There are two system parameters that can be changed by the administrator clear de register handset ID and set the next handset ID to be assigned by the base 2 From an administrator handset Handset 10 or 11 press Right softkey 3 Press number BJ this will enter the administration menu 4 Press number handset enters System setting menu o a Dial tone Press to set up the dial tone to be either Tone or Pulse Press to choose Tone or press amp to choose Pulse Flash time Press to set up the flash time from 100ms 200ms to 900ms 9 levels to choose from For example press if the desired flash time is 200ms Default flash is 600ms Line Detect Press to set up the line detect to be either On or Off Press to choose On or press amp to choose OFF Default is ON Clear Handset ID Press EJ and enter a two digit Handset ID when prompted to clear this ID for later assignment Set next Handset ID to be assigned Press and enter a two digit Handset ID when prompted This is the ID that will be given out by the base to the next handset registering with the base Press number PJ handset enters Line Setting menu a Enter Base ID 00 07 to access base b Press il to enter Broadcast setting i Press A Dor to select L3 or L4 the status of setting will be displayed on LCD ii Press to enter the setting mode and the bas
47. nu COCA ONS ae na aah Rana aa abi 57 Technical Specifications dedi 66 Safety Instructions Caution Your wireless telephone gives you freedom and flexibility to stay in touch while you move around However the safe and responsible use of the phone depends entirely on you i When using your phone eguipment safety instructions should be i followed to avoid the risks of fire electric shock injury to person i and damage to property i General Safety Instructions 1 When using your wireless phone ensure your safety and the safety of o a b thers Always watch where you are walking and standing Don t let a phone call distract you from working safely 2 In an emergency a D If an emergency occurs dial the emergency phone number Remember If you are in an area where your phone does not have a clear signal from the base it is highly probable that the call may not go through Locate the nearest landline telephone or other communications device to call for help Emergency calls may not automatically provide emergency personnel with your name phone number or location Tell the operator i Your name and phone number ii The nature of the emergency iii Whether police fire or medical assistance is needed iv The exact location of the emergency including address cross streets mileposts or landmarks 3 Notice to Hearing Aid Users This phone system is compatible with inductively coupled hearing
48. o lock up the keypad b In 2 Way Intercom mode press and hold ud to enable disable speakerphone 2 WAY INTERCOM 24X a Places an intercom call to another handset ID or a group ID b Intercom calls are digital full duplex and are conducted without the assistance from the base c Press and hold ag for one second to enable disable speakerphone 15 6 BROADCAST rover a Half duplex broadcasting to handsets for immediate announcement 7 Left Right SD I Softkeys a Make menu selection 8 Up Down Scrolling Keys a Scroll through records and menu selections b Adjust receiver voice volume when in Talk mode 9 END On Off E9 Key a Ends a call b Leaves current menu operation up one level c Press for 3 seconds to off the power Additional Handset Features 1 Multiple handsets registration a Up to 90 handsets b ID 10 and 11 are the first two ID s assigned by the base and are designated administrators who can change base settings such as greeting message and other base administrative functions Note Unless necessary it is better not to assign ID 10 and 11 to DuraWakie handsets c ID 01 07 Group IDs Handsets can subscribe from the handset menu to group s and be paged when a landline caller or an intercom caller enters a Group ID 2 Ringer Vibrator a Six ringer volume selections high medium low vibrate vibrate and ring off b Four ringer type selections 3
49. o view search erase edit and transfer and edit the phonebook see Phonebook 4 Press EJ to set sound related settings a Press to select ringer volume Use CAD or OO to scroll through 6 options Low Medium High Vibrate Vib and Ring Off Press Left soft key to save selection Default High Press amp to select ringer tone Use CA _ or CYD to scroll through 4 options 0 1 2 and 3 Press EM Left softkey to save selection Default 0 c Press E to select key volume when a key is pressed Use CA Jor to scroll through 3 options High Low and Off Press KAVA Left softkey to save selection Default Low d Press to select key tone Use CA Jor SO to scroll through 4 options 0 1 2 and 3 Press Left softkey to save selection Default 0 og 5 Press Kito change handset settings a Press to Group Select see Handset Group Subscription b Press amp to clear phonebook i Press and confirm to delete the entire phonebook c Press KJ to change the power up LCD display to show e g customer name or other greeting message i Use CAD or OO to move the cursor backward or forward to insert to the left of the cursor or delete the character above the cursor or left of the cursor if cursor is on the right of the last character ii Enter characters using the Character Table and method discussed in the Phonebook section iii When finished press Left softkey to save change d Press KJ to cha
50. on the handset will show ID 00 i 1 The base has a 30 second registration timeout starting from pressing the RAA button The handset has a 12 second registration timeout starting from the time registration or de registration option has been selected The base and handset will automatically exit registration mode after timeout i 2 Repeat registration or de registration process if unsuccessful i Advanced Registration 1 Advanced registration functions can be performed by administrator handsets ID 10 and 11 only 2 Administrator handsets can perform advanced registration function as long as it is within range with the base station The base station does not need to be in registration mode 3 De register a Handset ID by administrator a Make sure that the administrator handset is within the coverage range of the base station b Press administrator handset Right softkey c Press number A this will enter the handset administration menu d Press number KB handset enters system setting menu e Press number and enter the two digit Handset ID to be cleared f Upon successful operation the handset LCD will display Done otherwise it will show Message not received try again 4 Obtain a Specific Handset ID a Ifa particular Handset ID is preferred over sequentially assigned ID the administrator can tel the base in advance what the next ID assignment should be Press administrator hand
51. outed to Handset 15 when AA is disabled 3 The base station recognizes that Handset 15 is busy Instead of announcing to Line 4 that Handset 15 is busy the base sends an alert to Handset 15 4 Upon receiving the alert the handset sounds an audible double beep alert and LCD displays New call on Line 4 5 Handset 15 can a Ignore the new call continue talking to Line 1 b Press key to switch to Line 4 c Subsequent pressing of ldSisl key will toggle between Line 1 and Line 4 d Press AI key while talking to a line will terminate that particular call and automatically switch back to talking to the remaining line 1 This built in call waiting is separate from the Call Waiting feature available from the local phone company The phone company provided Call Waiting functions on the same phone line while the DuraFon Call Waiting functions on two separate phone lines 2 This feature only works for 2 lines if a 3 phone call comes for the same handset the call will notbe routed to the handset 46 3 It is recommended to order from the local phone company Hunt Group feature for all your lines and not subscribe to the Call Waiting i i feature i Auto Attendant AA 1 When enabled by the administrator an automated attendant would greet a telephone line incoming call 2 The caller will be prompted by the greeting message to enter a two digit extension number Handset ID or press W for operator 3 The gree
52. r to an administrator ID 10 or 11 or vice versa Orin some rare occasions you find another handset having the same Handset ID 3 Registration a b C Press MIAMU 6 to enter the registration mode Press and hold the base s Registration button for 2 seconds until the L1 L2 L3 and L4 LED come on Press handset key this completes the registration process The base station will assign a handset ID between 10 and 99 The assigned ID will be displayed on the handset LCD indicating successful registration Repeat above steps forall additional handsets The first two handsets registered will be given ID 10 and 11 which gives them administrator privileges Re Base 00 is a primary base All handsets must register to Base 00 4 De registration a o You can de register a handset from a base De registration will reset the Handset ID to 00 erase the system security code and free up the old ID for future registration After deregistration the handset will not be able to use the base to make or receive phone calls nor can it use the intercom to reach other handsets Press handset MISSUS Right softkey Press the handset number key this will enter the handset registration menu Press and hold the base s RA button for 2 seconds until L1 L2 L3 and L4 LED come on 41 f Press the handset number key this completes the de registration process Upon successful de registrati
53. s called received or missed Records can be erased or edit save into the phonebook a Press J to view the last 10 phone numbers dialed starting from the most recent one Use A_JorCy_ to scroll through the list i Press Right softkey for options Press and confirm to erase the current record Press BJ to edit and save or save without editing into the phonebook Press to view the complete number if the phone number is longer than 14 digits b Press to view the last 10 phone numbers received starting from the most recent one Use D or O to scroll through the list i Press Right softkey for options Press land confirm to erase current record Press amp to view the arrival date and time of the call Press BJ to edit and save or save without editing into the phonebook c Press KJ to view the last 10 phone numbers received but not answered starting from the most recent one Use AD or to scroll through the list i Press TN Right softkey for options Press land confirm to erase current record Press W to view the arrival date and time of the call Press KJ to editand save orsave without editing into the phonebook d The two digit index on the upper right corner of the LCD display shows the location in ascending order with 01 being the most recent call e While viewing any of the three call logs press Left softkey to dial the phone number i 1 Only phone numbers are stored in the three call logs
54. set Right softkey Press the number BJ this will enter the handset administration menu Press number J handset enters system setting menu Press number BEJ and enter the two digit Handset ID to be assigned next by the base Upon successful operation the handset LCD will display Done otherwise it will show Message not received try again DOO 42 5 g If the handset ID is already in use by another handset the administrator will be alerted In that case the administrator can choose another ID or asks the handset having the desired ID to vacate by de registering with the base h Perform registration immediately afterward for the handset desiring a specific ID to ensure that the ID is not taken by another handset Remotely register Handset a If base install in ceil or higher location administrator handsets can perform remote registration b Press administrator handset MINU Right softkey Press the number A this will enter registration mode an the base IG button until the L1 L2 L3 and L4 LED come on e Proceeding the handset registration process for new handsets 1 De registration by the administrator will disable a handset s ability to use the base station to make or receive phone calls This also frees up the ID for future registration 2 Handsets de registered by the administrator can still perform intercom to other handsets Handset Group Subscription 1 2 For examp
55. sh 7 0 1 8 3 0 where a Flash key is pressed followed by the call transfer code 70 then enter the extension number 1830 immediately Confirm the set up by press using the Left softkey Notes i 1 Only administrator can change AA settings 2 Because AA setting is stored on the base station the handset must be in range with the base to make changes i 3 The maximum recording time for the greeting message is 128 i seconds i Allowing each line s AA to be turned on or off separately is useful if different lines are used for different purposes l i i I i i l individual Handset ID or a Group ID The operator can be any individual handset or a group it doesn t need to be an administrator handset Handsets 10 and 11 7 The minimum number of rings before the AA picks up cannot be lower than two for the purpose of receiving the Caller ID message ka Ae ae ae ea 4 5 When AA is disabled the line can be dedicated to either an 6 49 Line Dedication 1 Line dedication function can be performed by administrator handsets ID 10 and 11 only 2 By default all incoming calls will ring all handsets 3 With the administrative handset press MENU 0 gt B B for Line Dedication setting 4 It will first show Line 1 and status If you wish to dedicate line 1 toa specific handset or group you need to press iK To dedicate lines 2 4 use ore scrolling key on the keypad
56. t of DuraFon PRO has the capability to make telephone calls and the handset of DuraWalkie does not A Base Operation Modes 1 IDLE mode this is the default mode The Intercom Broadcast and Volume keys are active in IDLE mode 2 TALK mode the base operates in this mode during a phone call intercom use and broadcast operation The In Use Intercom and Broadcast LED will light up respectively 3 REGISTRATION mode the base enters this mode by pressing the MSG button for three seconds There are no active base unit keys once this mode has been entered Four LEDs will light up in Registration mode B Handset Operation Modes IDLE mode this is the default mode a If there is no on going activity the handset automatically goes into SLEEP IDLE mode to save battery power b The handset can be turned off completely by holding down the ENA key for 3 seconds c The idle screen display custom name can be edited d The 2 digit number represents the handset ID 2 Menu mode a Press the Right softkey function key to activate MENU mode b In MENU mode the handset settings and information contained in memory can be changed c The functions available through the MENU selection are covered in greater detail from page 53 d The MENU structure display as below 30 6 Charging cradle may be wall mounted but an L bracket should be used for support under the cradle to avoid breaking
57. that could affect the proper functioning of your telephone system Consult with your local phone company for your rights if this happens 6 This telephone system may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs 7 This telephone system has been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the FCC Rules and RSS210 of the DOC Rules These limits are designed to provide reasonable protection against harmful interference in a general public installation Operations of these devices may still encounter interference from to nearby TV s VCR s radios computers or other electronic devices To minimize or prevent such interference the telephone system should not be placed or operated near other electronic devices If interference occurs moving the base station and the handset farther away from them will often reduce or eliminate the interference 8 However there is no guarantee that interference will not occurina particular installation If this telephone system does cause interference to other electronic devices which can be determined by turning the system off and on the user is encouraged to try to correct the interference by one or several of the following measures a Increase the space separation between the handset or base station and the device that is experiencing interference We recommend at least 1 meter about
58. ting message is user programmable The Handset ID that is designated as the operator is also user programmable i Default greeting message Main OGM Please enter the extension number or press amp for the operator ii Default operator Handset 10 4 AAwill ask for another handset ID if the first entry is invalid no registered handset with that ID with the announcement OGM2 The extension you entered is invalid please try another extension or press 9 for the operator 5 If there is no entry time out AA will announce OGM3 Please hold your call is being transferred to the operator And automatically ring the operator handset 6 If the destination handset does not answer busy power off or out of range after handset paging time out the AA prompts the caller for another extension number by announcing OGM5 The extension you ve entered is busy or not available Please enter another extension number or press amp for the operator 7 Ifthe 2 try is still not successful AA will announce OGM4 Sorry nobody can answer your call right now Please try again later goodby Then drops the call 8 When the DURAFON PRO base station is connected to wired PBX extension lines calls addressed routed to the AA operator can be sent back to the operator of the wired PBX system From an administrator handset up to 10 keys digits are allowed to program a specific code in order to transfer the calls back to t
59. transfer a specific entry to another handset s Press 2 digit handset ID or group ID then select all PBX options ora specific entry to be transferred 00 means all handsets During PBX options transferring LCD shows Sending and 2 digit countdown on the LCD to indicate the numbers of PBX options which are waiting for sending For receiving party press amp to enter receiving mode When entering the receiving mode LCD shows Ready Start to receive PBX options LCD shows Get PBX options from Exit x mm x When the PBX options is receiving 2 digit countdown on the LCD indicates the number of PBX options which are waiting to be received i i i i function like call transfer call park etc Please refer to your PBX i i maker s manual for this information i i 2 Errors may occur in PBX options and phonebook entries transferred i wirelessly due to interference Please re enter entry manually if i problems occur with a entry J Press J to change Language i Use or to scroll through options English Spanish and French Default English meaning the LCD display shows in English ii Press Left softkey to save setting 61 K Press Eg to turn Broadcast On Off i Press Left softkey to turn on the broadcast function including the broadcast of handset to handset and base to handset ii Press KO Left softkey to turn off the broadcast function Re When broadcast setting O
60. tton Line Status LED s Basic Base Station Features 1 Antenna a The antenna port has a reverse thread connector to remove antenna or cable turn clockwise to install turn counterclockwise Improper installation may damage the connector b When using an outdoor antenna locate the antenna not the base station itself as high as possible for a clear transmission path 2 LED a Power Indicates base station has power b In Use Indicates an active telephone line 3 Reset Button a Restores base station to factory settings b Reset button is indented to prevent accidental system reset c All handsets including administrator and additional base s need to be re registered after a base station reset 4 Registration Key REG Enters registration mode along with handset assigns handset ID 10 99 5 L1 L4 Standard RJ 11C CA 11A connector to plug in the telephone line 6 Audio in Jack 3 5mm 7 DC In to plug in the power adaptor Additional Base Station Features 1 4 channel Auto Attendant a 4 Auto Attendant can be active at the same time in case of 4 simultaneous incoming calls b Allows private paging to a single handset with individual Handset ID or group paging to a group of handsets with Group ID c Per line AA enable disable by administrator When disabled for a line the administrator can set all handsets to ring with an incoming call on that line or a particular Handset Group ID either one not sim
61. ultaneously can be assigned to have both incoming and outgoing call privileges on that line See AA Configuration by Administrator d Up to 128 seconds customizable main greeting message e Default of 4 lines AA is OFF 22 2 Optional Outdoor Antenna Kit with cable Administrator Features Handsets 10 and 11 are designated administrators Both have the same authority to perform base station administrative functions from their handset menu selections No password is required 1 Supports both DTMF and Pulse dialing For DuraFon PRO only a From an administrator handset Handset 10 or 11 press gt enter base ID 00 07 gt J to select Tone or Pulse dialing mode b Default is Tone dialing 2 Administrator programmable Flash key timing For DuraFon PRO only a From an administrator handset Handset 10 or 11 press MENU Em to select flash key timing b 9 level 100 ms 900 ms timing selections default 600 ms c The default value 600 ms works in most areas Changing this setting may result in Flash function not working Change only when you are certain the new value will work 3 Call Transfer to PBX Extension For DuraFon PRO only a When the DuraFon PRO is installed behind a PBX system you can pre program the feature code of call transfer function b The Flash time is set at 600ms by default and may be changed to match PBX settings Re lf loosing administrator handsets handset 10 and 11 all settings m
62. ust be reset reset the base and re register all handsets 23 Charger Illustration Charger Features Spare Battery Charging Slot Spare Battery Charging Indicator x Handset Charging Slot DC IN 24 DC In Connects to Charger AC Adaptor Handset Charging Slot a Charge handset battery when handset is placed in cradle b Refertothe handset LCD for charging status i Charging LCD screen showed Charging ii Fully Charged battery status bar stands still and the LCD screen would display Fully Charged iii Charge Fail Should an error occur during charging mode the LCD screen would display Charge Fail Spare Battery Charging Slot a Charge spare battery when battery is placed in slot B LED as the spare battery charging indicator i Slot is empty and the power is on LED is Green light ii Charging LED is Orange light iii Fully Charged LED returns to Green light It is impossible to overcharge the battery using this charger The AC adapter can be used as a travel charger and plugged directly into the handset s DC port located next to the headset port However you can not turn off the power while charging with the travel charger AWarning message Unplug Travel Charger then OFF will be shown on the LCD display Notes 1 Fully charge battery packs before first use 2 Both handset and spare batteries can be charged at the same time 3 Handset will
63. utomatically transferred to the destination handset b Announced Call Transfer 1 Speak to the destination handset 2 PressIKESSI softkey or the to end announcement The call is transferred to the destination handset Notes i 1 Ifthe destination handset does not answer after handset paging i i i RON timeout the call is routed back to the originating handset 2 Above described Call Transfer is for DuraFon PRO handset to handset call transfers 44 3 Way Conferencing For DuraFon PRO 1 While a telephone call is in progress you can place call on hold and bring in another phone line or another handset for a 3 way conference 2 ip OC gh softkey to put the current call on hold 3 Press Right softkey to enter selection menu 4 3 Way Conferencing with a Second Handset a Press number amp and enter a two digit Handset ID to call another handset extension b After the second handset answers press the Left softkey c Two handsets and one phone line can now talk simultaneously Any one party can drop out of the 3 way conferencing leaving the remaining two parties still connected 5 3 Way Conferencing with a Second Phone Line a Press number J and enter a phone number to call another phone line b After the second line answers press the Left softkey c One handset and two phone lines can now talk simultaneously i If one phone line hangs up the handset continues talking to the remaining phone line ii If
64. utton on Base 00 default four LEDs will light up in setting mode b Handset operation Press MENU bG It will complete the registration process c Repeat as needed to add handsets 8 10 2 Establishing additional Base Units si a Press IG button on new Base 1 Add Base b Use Handset 10 or 11 toAdd base Press HAU gt gt 10 c Enter 01 07 Base ID eitad d Repeat as needed to add base units l i i 1 Only Handset 10 11 can assign Base ID i 2 Base 00 is a primary base All handset must register only on Base i 00 3 To avoid interference the interval between any two bases should be at least 10 meters about 30 feet Handset and Charger Installation 1 Plug the transformer end of the Charger AC DC adaptor into a standard AC electric power outlet plug the other end into the DC In jack on the back of the Charger Install battery pack onto the handset Install handset antenna Place handset onto the charger front slot The phone system is now ready to perform basic functions such as making and receiving phone calls and intercom calls No base station handset programming is needed for basic operations On BON 29 Basic Operations Operation Modes Both the base station and handset have levels of operation at which time only certain procedures of functions can be performed Re The main difference between DuraFon PRO and DuraWalkie is the handse

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