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Datamax O'Neil I-Class 4310e

1. kl Maximum Label Length should typically be 2 5 to 3 times the physical length of the label PAPER EMPTY Sets the distance 0 99 99 inches the printer will attempt to feed before an DISTANCE Out Of Stock Fault is declared where Is the default setting kl When using clear or translucent media this setting should be longer than the actual label size LABEL WIDTH Sets the maximum printable width Objects extending beyond this setting will NOT print where Default setting is dependant on printer model RIBBON LOW Defines the printer response when THERMAL TRANSFER mode is selected and the OPTIONS ribbon supply begins to diminish Sets the ribbon supply threshold diameter 1 00 2 00 inches that will trigger a DIAMETER Low Ribbon Warning prompt where LOW where be pressed to proceed with the print job DISABLE No action is required by the operator printing can continue until a Ribbon Fault is declared Default Setting Chapter 4 Menu System 38 DISPLAYED ITEM ITEM DESCRIPTION SENSOR CALIBRATION PERFORM Sets the values via internal printer calculations as described in the STANDARD CALIBRATION CALIBRATION procedure ADVANCED ENTRY Sets the values via manual entry typically for hard to calibrate label stocks as AND ENTRY Gescrbed in the ADVANCED ENTRY CALIBRATION Wille PAPER SENSOR Establishes the threshold for the paper value 0 255 where 170 is the default REFL PAP
2. From the list of sletwork Tass Choose a wireless network available wireless networks select the Refresh network ist Cick an item in the st below to connect to a wireless networkin range or to get more printer that you wish to connect to and a E then click on the Connect button TJ EEE If you do not see your printer listed be Lea about rn Unsecured wireless network sure you have the host computer Besse PS configured for Ad hoc wireless networks EE Unsecured computer to computer network Change advanced EE EG ab Unsecured wireless network TechSupportWireless dh Unsecured wireless network DMX AP3 i i Unsecured wireless network This process will vary depending on your wireless device installed in your host computer and your operating system version Once the previous steps have been successfully completed you may now use the IP Address assigned to the printer to install a printer driver and start printing from your Windows applications See section B 3 Installing the Printer Driver Appendix B Wireless and Wired LAN Setup 81 B 3 Installing the Printer Driver The following screen shots are taken from Windows 1 Start the Windows Add Printer Wizard The following screen should appear click Next gt 3 Select on Create a new port and then select Standard TCP IP Port from the drop down menu Click Next D In the Printer Name or IP Address field enter the I
3. Enter the printer s menu and navigate to the Communications Network Interface Wired Ethernet menu branch Set the IP Discovery menu item to Use Static Addresses Set the IP Address menu item to desired value continue the same procedure with Subnet Mask and Default Gateway menu items if necessary Exit the printers menu Cycle power to the printer upon start up the printer will connect to the network using the new parameters you provided Once the previous steps have been successfully completed you may now use the IP Address to f your printer is equipped with wireless capabilities browse to the printer s internal web pages for wireless advanced configuration See section B 2 Wireless Setup es O e Install a printer driver and start printing from your Windows applications See section B 3 Installing the Printer Driver Appendix B Wireless and Wired LAN Setup 77 B 2 Wireless Setup 1 Open your web browser Type in the IP Address assigned to the printer The printers default IP address is 192 168 10 26 kl If a different IP Address has been assigned to the printer make sure to enter the correct IP address The following page will appear The printer s internal web pages are divided into 10 pages that are accessible via the navigation bar on the left hand side Most of the items on these pages mimic the printer s internal menu For more information on the function of these settin
4. right by our customers datamax onelil Copyright Information CG Triumvirate is a trademark of Agfa Corporation CG Times based upon Times New Roman under license from the Monotype Corporation Windows is a registered trademark of the Microsoft Corporation All other brand and product names are trademarks service marks registered trademarks or registered service marks of their respective companies Limitation of Liability In no event shall Datamax O Neil be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax O Neil s products or the performance or a breach thereof even if Datamax O Neil has been advised of the possibility thereof Datamax O Neil s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax O Neil hereunder by the purchaser for a defective product In no event shall Datamax O Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax O Neil in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some states do not permit the exclusion of incidental or consequential damages and in those states the foregoing limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from state to st
5. Printer Component categories and make any changes necessary to the red printer configuration nA Ke K Lac 4 Once complete send the new settings to the printer using the Send button m CH oo so gege Tee Note When sending the changes to the printer only the changes displayed on the current page will be sent You must click the Send button for each page that has been modified Chapter 3 Printer Operation 24 3 4 Media Calibration 3 4 1 Quick Calibration Quick Calibration should be performed as part of the media loading routine to fine tune the sensing parameters 1 This calibration is not necessary when using continuous stock 2 Media containing large gaps may require a change in the PAPER EMPTY DISTANCE before proceeding Calibrate the printer as follows 1 Ensure that the printer is ON and in an idle state i e not off line with media loaded the media sensor adjusted and the sensor type selected 2 Press and hold the FEED Key until at least one full label has been output then release the key and wait for the printer to process the data There are two possible outcomes CALIBRATION COMPLETE will be displayed and the media will be advanced to the next top of form if calibration was successful or CALIBRATION FAILED will be displayed if calibration was not successful In this case check the hints listed below to help resolve the problem Calibration Hints
6. WARNING LOW BACKING is a normal message when calibrating die cut media mounted on a highly translucent liner or notched tag stocks If the initial attempt fails press and hold the FEED Key until two successive label TOFs have been output If however CALIBRATION FAILED is displayed again perform the Standard Calibration routine see Section 3 4 3 3 4 2 Empty Calibration Empty Calibration calibrates the printer s media sensor to detect an Out of Stock condition Calibrate the printer as follows 1 Ensure that the printer is ON and in an idle state i e not off line with media removed 2 Press and hold the Pause amp Feed Keys together The printer will now be calibrated for the Out of Stock condition Chapter 3 Printer Operation 25 3 4 3 Standard Calibration The Standard Calibration can be performed using the NETira CT Utility see Section 3 3 or using the front panel buttons via the printer s menu see Section 4 5 Standard Calibration provides dynamic readings which can be helpful when using media with small position critical notches or marks Three calibration samples are required Empty with nothing over the sensor Gap Notch Hole or Mark with media liner a notch hole or a mark over the sensor and Paper with the label and liner if any over the sensor Calibrate the Media Sensor using the steps below kl The Sensor Calibration menu item is only accessible in the Advanced Menu mod
7. and every time connect a device lt Back Cancel 3 Select the Install from a list or specific Advanced radio button and then click Next This wizard helps you install software for Datamax O Neil E4206P Mark III lt 3 or floppy disk insert it now What do you want the wizard to do Click Next to continue If pour hardware came with an installation CD Install the software automatically Recommended e Install from a list or specific location Advanced Cancel Found New Hardware Wizard 4 Select the Search for the best driver in these locations radio button 5 Check the Include this location in the search checkbox and then click Browse 6 Navigate to driver folder on the CD ROM assuming your CD DVD drive is labeled D the path would be as follows My Computer gt D gt assets gt windriver 7 Select the folder and then Click OK Then Click Next Chapter 2 Printer Setup Please choose your search and installation options f Search for the best driver in these locations Use the check boses below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Jh Include this location in the search TC Dot search will choose the driver to install Choose this option to select the device driver from list Windows does not gu
8. column values must allow enough space for the height length of the characters and bar codes to be printed within the format size Missing information in the printed The available memory may have been exceeded by the label memory requirement of the label format Try reducing the memory allocated to either the internal module or scaleable font caches see Section 4 5 If using serial communications ensure that the interface cable meets the requirements found in Section 2 1 2 Information may be formatted outside the label dimensions S l l l Check your software program label size For display Missing print on left or right side of equipped printers also check the values in the menu for Print the label Control Column Offset and Print Control Custom Adjustments Column Offset see Section 4 5 Verify that the AC power cord connection has been made at both the outlet and the printer also ensure the power switch is On A Gelee ae Verify that the AC outlet is functioning or try moving the printer to another AC circuit The AC cord may be damaged replace it The line fuse may be blown call for service Chapter 6 Troubleshooting 68 If experiencing this problem Try this solution Examine the used ribbon for an image If there is an image on the used ribbon e Verify that the ribbon was properly loaded per Section 2 4 e If properly loaded the wrong coating configuration was used To verify the inked
9. or sales representative for advice on which media and software may best be suited for your application Serial USB or Parallel cable Ethernet cable for optional LAN connectivity Applicable Media and Ribbon It is a good idea to save all packaging materials for future use Chapter 1 Getting Started 1 Chapter 1 Getting Started 2 2 Printer Setup 2 1 Printer Connections mm 2 1 1 Power Connection kl Before connecting the AC Power Cord or interface cables to the printer ensure the Power On Off Switch is in the Off position Place the printer on a firm level surface Ensure that the Power Switch on the Printer is in the Off position Connect the AC Power Cord to the receptacle on the back of the Printer and then plug the AC Power Cord into a properly grounded outlet The power supply automatically detects and then adjusts to the applied line voltage see Appendix A for the acceptable voltage ranges O Powerswith AC Power Cord wall Outlet CTIE Chapter 2 Printer Setup 3 2 1 2 Interface Connection The printer can be connected to the host via the Ee parallel USB serial or optional network interface The printer will automatically connect to the first port that delivers valid data Once established the printer s power must be cycled Off and On to change an interface connection The Parallel Connection needs a Centronics IEEE 1284 cable with a 36
10. perform operations via the front panel when the firmware is downloading v Always Check Erase System and or User Area box unless otherwise instructed Boot and Boot Loader BOOT 1 Information Select and Download Boot 1 file Le CA Documents and Settings muweatherholt My Documents AL BOOT 2 Information Select and Download Boot 2 file C Documents and Settings tmveatherholtkMy Documents AL se Erase System and or User Area Warming Use with CAUTIONS 8 Erase System and User Area Erase User Area Only Data block size for each package transmission 40960 bytes Delay between each package transmission miliseconds 5 Once the Boot Loader files have been loaded the firmware version can now be updated using the procedure outlined in section 5 7 Chapter 5 Maintenance and Adjustments 66 G Troubleshooting 6 1 Problem Resolution Should a problem arise the information in this section will help you resolve it The following table lists problems that may not necessarily generate an error condition Items denoted with an asterisk are only for display equipped printers If experiencing this problem Try this solution Observe the Ready Indicator as the format is sent to the Can not communicate through the printer If it does not flash check the parallel cable type parallel port Also check the protocol and port settings between the printer and host WARNING Use extreme care Turn Of
11. printer A built in help file is available for complete information on all settings however there are some important settings that should be observed for trouble free printing Page Setup Tab Stock Options Tab Print Speed amp Printhead Temperature It is important that the Stock setting matches These two settings will have the greatest effect the size of the label you are using If you on print quality Some label stocks will require cannot find a match for your label click New more heat and slower print speeds to generate a and enter the dimensions of your label quality image Datamax O Neil I 4212e MarkII Printing Preferences 2 Datamax O Neil I 4212e MarkII Printing Preferences Feed 2 00 in sec D Backup 4 00 in sec si Preset ae lt Curent Settings gt si Manage Advanced Options 1998 2011 Seagull Scientific Inc Authors of the Dal ender label software The Windows application software used to create the label format will likely have a Page Setup screen This will also need to match the size of the label you are using Chapter 3 Printer Operation 22 3 3 Printer Configuration Utility NETira CT NETira CT located on the Accessories CD ROM is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computer s serial USB or LAN IP address NETira CT Features Allows Real Time Control Q
12. s current database information CONFIGURATION 1 The information varies with the model firmware version and installed options al 2 To capture all the data use media that is at least 2 inches 51 mm wide and set the Label Width in Media Settings according to the width of your labels CONFIGURATION Displays the hardware and software levels of the printer where LEVEL kl This information is also provided on the Configuration Label PRINTER KEY Identifies the unique key number of the printer in the form vvvv cwxx yyyyyy zzz Where Represents the printer model number Represents the hardware software feature level where Represents the printer class Represents hardware feature level of the main board Represents the software feature level 10 standard DPL and 20 Internal CG Times Font Features are accepted up to this value but increases beyond the range will require an authorization code VYYYYY Is the manufacturing date code EE Is a unique time stamp VERSION PRINTER CODE Unlocks additional optional features within the printer An authorization code is FEATURE required Chapter 4 Menu System 46 DISPLAYED ITEM ITEM DESCRIPTION SET FACTORY Returns the printer settings to the factory programmed values except CUSTOM DEFAULTS ADJ USTMENTS and calibrations or if selected to the Factory Setting File where selecting YES at the prompt causes the configuration to be resto
13. side press the adhesive backing of a label against the ribbon surface Ink will only lift from the coated side of the ribbon Clean the printhead see Section 5 2 then replace the ribbon with the correct type for the printer Section 2 4 Nothing Is printing labels advance If there is no image on the used ribbon normally but no image is printed Print any Internal Test Label see Section 4 4 If an image is printed then check the protocol and port settings for both the printer and host These settings must match The heat setting may be too low Make an adjustment in the software program or through the menu The media ribbon combination may be incorrect Contact a Media Representative The printhead or printhead cable s may be loose power Off the printer then reconnect Ensure that the printer is at READY Observe the Front Panel if the READY light does not flash Nothing happens when trying to print as you send the format check the protocol and port using a software program settings between the printer and host Ensure the interface cable meets the requirements found in Section 2 1 2 Chapter 6 Troubleshooting 69 If experiencing this problem Try this solution The printhead may need cleaning see Section 5 2 Adjust the Heat and Print Speed settings through the Front Panel or by host commands see Section 4 5 The media ribbon combination may not be compatible Poor print quality contact a Me
14. signal is received DISABLED Feeds the label regardless of the Start of Print signal Default Setting SECURITY Allows all or part of the User Interface to be password protected and for that password to be modified SELECT Allows password to be set for specific User Interface areas where SECURITY DISABLED No password is required for menu access Default Setting SECURE MENU Sets a password requirement for User and Advanced menu entry MENU AND Sets a password requirement for all menu entries TEST ADVANCED Sets a password requirement for Advanced menu entry After enabling this MENU selection make it effective by returning the Menu Mode to the User setting see above MODIFY Modifies the four digit password required when security is enabled For PASSWORD modification the code must be reentered when prompted to confirm kl To be activated the password must initially be set to a value other than the default setting 0000 Chapter 4 Menu System 47 DISPLAYED ITEM ITEM DESCRIPTION UNITS OF MEASURE Sets the measurement standard used where IMPERIAL Uses inches Default Setting METRIC Uses millimeters and centimeters INPUT MODE Defines the type of processing that will occur when data is received where Alternative programming language processing will be used with the exception of the following DPL specific parameters DPL Emulation SOP Emulation and Label Store AUTO Identifies t
15. 00 Is the Default Setting Chapter 4 Menu System 56 DISPLAYED ITEM ITEM DESCRIPTION SENSOR READINGS Displays the values 0 255 from the printer sensors where THR TRAN RIBM 24V 103 091 009 171 PS HD RANK 003 255 050 THR Printhead thermistor sensor TRAN Gap media sensor REFL when set to reflective RIBM Ribbon sensor 24V 24 volt power supply sensor PS Present sensor HD Printhead position sensor and RANK Printhead ranking resistor RIBBON SENSOR Displays the values from the ribbon sensor readings see example below for LIMITS printers equipped with the thermal transfer option where RIBBON ADC LOW 111 RIBBON ADC HIGH 249 iPH REPORT Displays the IntelliSEAQ printhead report data where VIEW Displays the data PRINT Prints a reference label iPH REPORT TUE 12 44PM 23MAY2006 4212 HE25 060224 090 PRINTHEAD SERIAL 5x 00289 PRINTHEAD MODEL 163 PRINTER SERIAL 60430014 PRINTHEAD INCHES 11175 INSTALLATION DATE INITIAL 02 02 2006 INSTALLATION DATE LAST 28 02 2006 PRINTHEAD CLEANING CLEAN PROCEDURES 0 CLEAN COUNTER RESET 0 NUMBER OF INCHES INITIAL 0 FLASH MODULE Displays the module report data where REPORT VIEW Displays the data PRINT Prints a reference label FLASH MODULE REPORT SUN 12 44PM 23MAY2011 Module G Mount Fail 0 Module G Reformatted 0 Chapter 4 Menu System 57 Chapter 4 Menu System 58 Main
16. 512 allocated for the scaleable font CACHE engine where 384 KBytes Is the Default Setting SINGLE BYTE Selects the code page used to print single byte fonts including SYMBOLS CITC ZAPF DINGBAT 300_______ PC 858 MULTILINGUAL 504 UK mem bus REES Controls the creation storage and recall of printer configuration files where kl Reference the Programmer s Manual for code page symbol set details Chapter 4 Menu System 45 DISPLAYED ITEM ITEM DESCRIPTION DOUBLE BYTE Selects the optional ILPC code page used to print double byte fonts where SYMBOLS Japanese Industry Standard SHIFT JIS Shift Japanese Industry Standard Extended UNIX Code GB UNICODE Unicode including Korean Default setting GB Government Bureau Industry Standard Chinese PRC BIG 5 Taiwan encoded kl Reference the Programmer s Manual for the code page symbol set details TIME AND DATE Sets the printer s time and date MEDIA COUNTERS Displays and controls various internal counters where ABSOLUTE Shows the total number of inches printed and the date the counter was set non COUNTER resettable PRINTHEAD Shows the total number of inches printed not user resettable COUNTER RESETTABLE Shows the number of inches printed since the last reset user resettable COUNTER RESET COUNTER Returns the Resettable Counter to zero PRINT Produces a Configuration Label using the printer
17. Address to install a printer driver and Start printing from your Windows applications See section B 3 Installing the Printer Driver B 2 1 Wireless Setup Ad Hoc Network Report Interface Type Wireless Ethernet MAC Address DIE AG 200 EC Acquire Address Method DHCP IP Address 192 168 1 104 Subnet Mask 255 foo 255 0 Default Gateway 192 1681 1 WIFI Report State Connected Network Type Infrastructure SSID prodman BSSID OE TA BF 18 86 07 The information on this label will vary depending on your configuration and firmware version After a successful setup is made via a wired connection the Wireless connection if equipped can now be configured in ad hoc mode using a static IP address To configure the wireless card in Ad hoc mode you must configure your host computer to match the IP settings of the printer Refer to your operating system s or your wireless network card documentation for information on how to configure your computer 1 Open your web browser Type in the IP Address of the printer The Default IP is 192 168 10 26 If a different IP Address has been assigned to the printer make sure to enter the correct IP address A page similar to the right will appear 2 Click on the Wireless Ethernet Settings menu item on the left side of the screen Locate and set the following items Inthe Acquire Address Method section select the Use Static Addresses radio butt
18. C Key Scroll to EMPTY SENSOR LEVEL EMPTY SENSOR LEVEL and then press ENTER 0 255 Set the Empty value determined in EES Step M and then press ENTER Press the EXIT Key and when prompted press YES at the SAVE OFFLINE CHANGES prompt Chapter 3 Printer Operation This is the Paper value This is the Gap or Mark value This is the Empty value The procedure is finished the process almost complete Advanced Entry Calibration continued The printer is ready for use M If the calibration attempt fails try desensitizing the sensor as follows Re enter the ADVANCED MENU CALIBRATION COMPLETE Go to MEDIA SETTINGS SENSOR CALIBRATION ADVANCED ENTRY TRAN or REFL SENSOR GAIN and lower the corresponding GAIN SETTING by one Press and hold the FEED Key until at least one label has been output Followed by READY Exit the menu and save your changes Test your media at the new setting If necessary repeat until a usable Gain Setting is obtained Chapter 3 Printer Operation 34 d Menu System 4 1 Menu System Overview The Menu System contains three primary branches each with a differing level of access to secondary menus or functions The User Menu accesses basic printer settings and functions The Advanced Menu accesses all operational settings functions and diagnostics and The Test Menu accesses a menu of test user defined and previous label printing functio
19. Downloading the same language twice will automatically delete the first occurrence but will not free the memory space e Deletion of the selected language will reset the printer to English The total number of languages that the printer can now accept is limited to 10 but this number is dependent upon the size of each language translation The translation size will vary with the number of messages that are translated for that particular language Current complete language files are about 7 000 bytes each but with product growth the total number of languages is expected to drop to five Appendix C Menu Language 88 The screen shot below is an example of Unicode defined languages Chinese amp Russian Note the only additional information required is the double in row 1 Ej Microsoft Excel common xls Gi File Edit View Insert Format Tools Data Window Help Adobe PDF OSU RSIGR F BG EE EE TEE EC EEGEN Type aq Arial 10 BIU FS SHS BM ee A B L5 v fr SIS LL JL KR i M Es gt Double Double ESPANOL small TREK T RUSSIAN 3 LISTO ready AWAITING ORDERS R TOTOB IMPRIMIENDO printing WARP DRIVE ENGAGED TEN IEUYATb 5 EN PAUSA paused ALL STOP HE Inaysa 6 CANCELAR IMPRESION cancel batch ABORT MISSION RRA OTMEHATb 5AJAHME 7 BORRAR ERRORES clearing faults RE INITIALIZING SES CBPOC OMMBOK 8 DE of FACTOR OF O ER advanced menu KNOWLEDGE BASE SAFE ME HH 10 ERROR DE SISTEMA systen fault DIRECT HIT SUSTAIN
20. ED S CMCTEMHAA OUMBKA 11 ERROR DE ADC adc fault HULL BREACH DECK TEN ADC RS OUMBKA ADC 12 CABEZAL LEVANTADO head up fault ENGINES OFFLINE TENSE JA IR TEPMOTONOBKA MOJHS 13 ERROR DE CINTA ribbon fault PHASORS OFFLINE PAIR OUMBKA PMBOHA 14 ERROR INICIO ETIQ 15 SIN PAPEL 16 ERROR DE CORTADOR top of form fault out of stock cutter fault UNABLE TO GO TO WARP TOF i TORPEDO TUBES EMPTY rz CASCADE FAILURE I IK OIMBKA PPAHAO STMF OTCYTCTBYET STMKET OUMBKA PESAKA TRACTOR BEAM FAILURE IHH METAPHASIC FAILURE AGE R UNKNOWN COORDINATES Eiz CORE TEMP CRITICAL SEI OUMBKA BEPMSAEPA OLMEKA PMBOHCEMBEF OUMEKA TOJIOKE HMA OUMBKA TEMHEPATYPE OUMBKA DMA OUMBEA TBM AaTEJA OUMBKA BOJIbTAKA 2 OUMBKA JATYAKA Hal ERROR DE VERIFICADOR verifier fault 18 ERROR ECONOM CINTA ribbonsaver fault 19 ERROR DE POSICION position fault FALLO DE TEMPERATURA temperature fault ERROR DMA dma fault COMPUTER MALFUNCTION DMAH IR ERROR MOTOR IMPRES print engine fault PORT NACELL OFFLINE tTFN3 IR 24 FUERA TOLERANCIA 24v out of tolerance SAFETY LIMT EXCEEDED BER present sensor fault INERT DAMP OFFLINE Wate IR iR 25 ADVERTEN CORREGIDA warning resolved ALL CLEAR Ba HPOBJEMA YCTPAHEHI 26 CINTA BAJA ribbon lov TORPEDO TUBES LOW Mit FS KOHUAETCA PMBOH head cover up fault LANDING FAULT TENS A BIR HOJHATA KPEDUKA 28 FALLO PUNTO CABEZAL dot failure SHIELDS COMPROMISED OUMBKA TEPMOPOJIOBE label ro
21. ER Establishes the threshold for the reflective value 0 255 where 170 is the LEVEL default setting GAP SENSOR Establishes the threshold for the gap value 0 255 where 040 is the default MARK SENSOR Establishes the threshold for the mark value 0 255 where 040 is the default EMPTY SENSOR Establishes the threshold for the empty value 0 255 where 000 is the default TRAN SENSOR Establishes the sensitivity of the transmissive sensor 0 31 where 15 is the GAIN default setting REFL SENSOR Establishes the sensitivity of the reflective sensor 0 31 where 15 is the GAIN default setting PRINTHEAD Controls the automatic cleaning alert and function where CLEANING CLEAN HEAD Specifies the inch or centimeter count at which to clean the printhead and if SCHEDULE exceeded three times declare a Head Cleaning Fault Note that the specified count 0 200 inches will be multiplied by one thousand and that zero the default setting will disable the function CLEAN HEAD Indicates the number of inches or centimeters since a cleaning was last COUNTER initiated RESET COUNTER Resets the Clean Head Counter to zero to restart the Clean Head Schedule CLEAN HEAD NOW Initiates the cleaning process and resets the Clean Head Counter Selects the media sensor calibration method where Chapter 4 Menu System 39 Print Control The Print Control menu contains printing throughput offset an
22. NOM FASAT STROE 25 10022 Warnings 20 MID WARNING RESOLVED WARNING RESOLVED AVERTISSEMENT RESOLU AVVERTENZA RISOLTA 26 0023 20 MID RIBBON LOW RIBBON LOW RUBAN FAIBLE NASTRO BASSO 27 0024 20 MID GAP MISSED GAP MISSED INTERVALLE MANQUANT INTERVALLO SALTATG 28 0025 20 MID DOT FAILURE DOT FAILURE DEFAUT IMPRESSION ANOMALIA PUNTO 29 0026 20 MID BAD SENSOR DELTA BAD SENSOR DELTA 30 0027 20 MID HOST CHANGES PENDING HOST CHANGES PENDING MOD HOST IN ATTES 31 0028 20 MID LOW VOLTAGE LOW VOLTAGE 32 0029 20 MID GOODBYE GOODBYE 33 0030 Conditions 20 MID REMOVE LABEL REMOVE LABEL ENLEVER ETIQUETTE RIMUOVI ETICHETTA id 4 gt bi Sheet1_ Sheeta she Ready C Click on Column J and enter the new language or modify an existing one Some tips on this process e Message Size When entering new messages reference the MAX column this is the maximum number of characters allowed for this field Warnings are displayed when the number of characters is exceeded or when trying to modify the MAX value however if cutting and pasting fields this warning system may be defeated e Two Line Messages Some of the message are displayed as two lines These are indicated in the comment fields e Comments This field can be modified with no effect D After editing is complete highlight all of the columns to be created by pressing the letter above the column more than one column can be selected E Press the Generate DPL File s radio button A f
23. P address or NetBIOS name of your printer The Port Name field does not need to be changed When finished click Next 7 Confirm your settings and then click Finish w l Io the Add Printer Belect the Prater Deet WIZA Ta ward hpa poe rail a ponia ce make parim omme bor To conira ckk Hut Lompuben communes eat paris kara post Hote Mag computer eg the LETT pt bo greru ga woth kanal panter ZC ege ruver poet ger Ee Ard Staha TEPIP Frister I Add Past et Bard Log s ech deres do pou rank to s a pot Eros ge Pariter Haze o E ahia ed a port nar bet fe thee ere Purta woe st IP Ad eir Dei Race Add Steed TEPIP Frister I 19120715 fir 10120215 cat Frrard Completing the Add Standard TCP IP Printer Port Wizard You hare telected por path the holt ei chieti Ben Rene WP 16012029 adapter wg pre heter Led Iereee eie He serez ck Feezh EL Ten 1 Gees 2 Make sure that Local Printer is selected and then click Next 4 Click Next 6 Make sure Standard is selected and then click Next 8 Click on Have Disk 2000 other Windows versions will be similar Local or Hebwork Prier fe pried S sch d bo yt Gonpuber H the parier in dech atteched in our compuber Chel Local pre IF bn aktelse fa eil compute or dech ba the network kk Heit print Local printer FT Automsticalip detect and inate
24. YED ITEM ITEM DESCRIPTION FAULT HANDLING Determines the intervention required and the disposition of the label in process when a fault occurs where LEVEL Selects the user action and the reprint status upon declaration of a fault where the user action and the Selects the user action and the reprint status upon declaration of a fault where status upon declaration of a fault where is not reprinted STANDARD Printing stops and a fault message is displayed Following correction of the problem the FEED Key must be pressed to clear the fault then the label in process is reprinted Default Setting VOID AND Depending upon the RETRY COUNT see below one of the following occurs RETRY NO REPRINT Printing stops and a fault message is displayed Following correction of the problem the FEED Key must be pressed to clear the fault but the label in process If the count has not been exceeded VOID is printed see VOID DISTANCE on the failed label and reprinting automatically occurs If the count has been exceeded printing stops and a fault message is displayed Following correction of the problem the FEED Key must be pressed to clear the fault before the label in process is reprinted or If the CANCEL Key is pressed reprinting is optional to reprint press NO or to cancel the reprint press YES and press YES again to cancel the batch 1 With no Linear Scanner attached the printer will perform in the STANDARD
25. a table see example below using new measurements as follows A Raise the Printhead Assembly Place the label over the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as P TRAN SENSOR GAIN B Raise the Printhead Assembly Place the liner notch or mark yyy 0 31 over the Media Sensor then lower 18 and latch the Printhead Assembly Record the sensor reading as G or M C Raise the Printhead Assembly Remove all media from the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as E This example uses Gain Number 18 Where yyy is a numerical value representing the current sensor reading M The re sampled values may differ from those previously noted This is normal do not readjust the Media Sensor Selected Gain Table Gain Number Gap or Mark 18 Chapter 3 Printer Operation Empty Advanced Entry Calibration continued Press the ESC Key Use the buttons to scroll to PAPER SENSOR LEVEL or if using reflective media REFL PAPER LEVEL and then press ENTER 0 255 173 PAPER SENSOR LEVEL Use the buttons to set the Paper value determined in Step M and then press ENTER Press the ESC Key Scroll to GAP SENSOR LEVEL or if using reflective media MARK GAP SENSOR LEVEL SENSOR LEVEL and then press ENTER 0 255 042 Set the Gap or Mark value determined in Step M and then press ENTER Press the ES
26. abel stop position 0 4 00 inches past the start of print position upon output When subsequent label formats are received the printer will automatically back up the label to position it at the start of print position where Is the default setting kl When set to 0 01 in NONE is assumed and a zero 0 positioning value will be used TOF PRECEDENCE Allows an override of label format data when the form length is exceeded where DISABLE Prints labels formats without TOF truncating ENABLE Ends the label at the next TOF truncating any print data that extends past this mark CUSTOM Changes the factory adjustment parameters to finely and independently ADJUSTMENTS compensate for slight mechanical differences sometimes evident when multiple printers share label formats These settings are also available to make special label formatting adjustments where DARKNESS Controls the strobe time 1 64 to establish the nominal HEAT setting for printhead specific thermal characteristics where Is the default setting CONTRAST Allows fine tuning 1 64 of the gray adjustment for print quality where Is the default setting ROW ADJ UST Shifts the vertical start of print position in xxx dots to fine tune the ROW OFFSET setting where 0000 If shifting Row Adjust in the negative direction modify the PRESENT ADJ UST setting see below by that same amount COLUMN AD UST Shifts both the horizontal start of print position and the LABEL WIDTH termi
27. and ribbon combination To make the OPTI media selection 1 Press the MENU BUTTON 2 Make sure MEDIA SETTINGS is highlighted then press the ENTER KEY 3 Make sure OPTimedia is highlighted then press the ENTER KEY 4 Using the DOWN BUTTON Scroll to the model number prefix of the label media being used and then press the ENTER KEY 5 For direct thermal media an OK will be displayed then press the EXIT KEY to exit the menu system For thermal transfer media the printer will now prompt for selection of the ribbon being used Scroll to the model prefix of the ribbon being used and then press the ENTER KEY An OK will be displayed then press the EXIT KEY to exit the menu system The printer is now ready to print using the media ribbon selections made Chapter 2 Printer Setup 15 2 6 Internal Rewinder When equipped with the Internal Rewind option labels can be rewound or with the addition of a Peel and Present option dispensed automatically for application If equipped follow the instructions below to begin using the Internal Rewinder 1 Press down then pull outward to remove the Front Fascia 2 Remove Thumbscrew and Tear Plate 3 Place the Arc Plate on the front of the printer as shown below and tighten the Thumbscrew to secure It Chapter 2 Printer Setup 4 Load media as described in section 2 2 Feed approximately 20 inches 50 cm of media out of the printer Route the media over the Ar
28. aps will be sent when SNMP DESTINATION service is installed on your receiver When zeroed no traps are sent ADDRESS SNMP SERVER Is the server address in standard octet format for SNMP services ADDRESS NETBIOS Enables or disables the NET BIOS SERVICES ENABLE NO Default Setting Chapter 4 Menu System 53 DISPLAYED ITEM ITEM DESCRIPTION TCP PRINT Selects the Port to use for all TCP network communications Default is 9100 PORT INACTIVITY Set the amount of time in seconds in which the current port will remain open TIME when no activity is present LPD PRINT Selects the Port to use for all LPD network communications Default is 515 PORT WIRELESS Controls the communications settings for the wireless Ethernet network interface ETHERNET where IP Sets the address discovery method where DISCOVERY USE STATIC The stored static IP Subnet Mask and or Gateway Address will be used ADDRESSES USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified static value will be used Default Setting kl A server assigned IP address takes precedence over any static IP address stored in the interface USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the respo
29. arantee that the driver vou choose will be the best match for your hardware lt Back Nest gt Cancel 8 Select the driver that matches your model printer there may be multiple models listed and then click Next 9 When prompted click Continue Anyway 10 Windows will now install the necessary files for the Windows printer driver 11 Click Finish to close the wizard The printer can now be selected for use in the printer dialogue box of any windows application Chapter 2 Printer Setup Found New Hardware Wizard b Please select the best match for your hardware from the list below Sa 3 Datamax O Neil E4206P Mark II Datamax O Neil E 4206P Mark II 7 2 1 0 Manufacturer Location Datamax O Neill c hzwork ace o This driver is not digitally signed Tell me why driver signing is important Found New Hardware Wizard a k ES Please wait while the wizard installs the software gt Har dun are Installation 1 3 CES A The software you are installing for this hardware Printers has not passed Windows Logo testing to werty its compatibility with Windows XP Tell me why this testing is Important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software tha
30. ardware Wizard 4 Select the Search for the best TET driv er in th ese o cati on s ra di o Please choose your search and installation options amp button I Search for the best driver in these locations 5 Check the Include this location in the search checkbox and then click Browse Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed I Search removable media floppy CD ROM V Include this location in the search RE C Don t search will choose the driver to install 6 Navigate to driver folder on the CD ROM assuming your CD DVD drive is labeled D the path would be as follows Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware My Computer gt D gt assets gt windriver lt Back Next gt Cancel 7 Select the folder and then Click OK Then Click Next Chapter 2 Printer Setup 5 8 When prompted click Continue Anyway 9 Windows will now load the drivers to assign the necessary ports to the printer 10 Click Finish to close the wizard Proceed to Step B to begin the installation of the Windows Printer Driver Chapter 2 Printer Setup Found New Hardware Wizard Please wait while the wizard installs the software F Hardware Ins
31. at the labels exit straight from the printer 4 Unless otherwise noted do not move the Media Sensor after this step Standard Calibration continued Action Displayed Message Proceed according to the media This sets the paper value where type yyy represents the current sensor reading All media except Continuous g Position label material and liner if SCAN PAPER any over the sensor then press the ESC Key PRESS ESC KEY 1 If using preprinted media ensure that the area placed over the sensor is free of text raphics or borders yyy ep Continuous Install media Position the Media Sensor under the stock and press ESC 2 See Section 2 3 for sensor adjustment instructions Calibration was successful M If WARNING LOW BACKING is displayed calibration was successful Observe the calibration result CALIBRATION COMPLETE Press ESC then EXIT to return to PS CALIBRATION COMPLETE When calibrating gap or reflective media press and hold the FEED Key until at least one label is output Followed by The printer is now ready for use READY Chapter 3 Printer Operation 27 3 4 4 Advanced Entry Calibration Advanced Entry Is an alternate calibration method for special case media types where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database kl Advanced Entry Calibrat
32. ate Firmware Software Agreement The enclosed Firmware Software resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software IS protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax O Neil Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax O Neil Corporation Important Safety I nstructions This printer has been carefully designed to provide many years of safe reliable performance As with all types of electrical equipment however there are a few basic precautions you should take to avoid hurting yourself or damaging the equipment Carefully read the provided installation and operating instructions Read and fol
33. c Plate and then back into the printer and around the Rewinder Hub G aper OOOO Rewinder Hub 5 Wrap the media around the Rewinder Hub Insert the end of the media into a Slot in the Rewinder Hub Slide the Media Retainer into the Slot to secure the media OQ eda OG Rewinder Hub Media Retainer 6 Rotate the Rewinder Hub by hand to take up any slack in the media There should be at least 2 or 3 full wraps of the media on the Rewinder Hub before starting printing to ensure tight rewinded rolls Chapter 2 Printer Setup 17 Chapter 2 Printer Setup 18 E Printer Operation 3 1 Front Panel The Control Panel is an event driven interface composed of a graphic display and keypad In addition to providing current printer information the mode dependent panel allows the items in the main display area and the key functions to change as operational events require Ready Receiving Data i 2 3 Stop Paused GL Er TE Fault Error Time and Date Status Line Icon Status Line see section 3 1 1 Soft Key Labels Soft Keys D 8 O O O 8 8 e Menu Navigation and Control Buttons see chapter 4 Chapter 3 Printer Operation 19 3 1 1 Display I cons Initialization typically brief but a damaged or invalid printhead can delay the process erme Es input nose om gt 2727 USB memory or keyboard detected E usetze rent eme O Chapter 3 Printer Operation 20 3 2 Windows Driver The Windo
34. cessary readjust the Media Width Adjustment see Section 5 3 Lower and lock the printhead Close the cover Chapter 5 Maintenance and Adjustments 61 5 3 Media Width Adjustment Whenever using narrow media sizes that are less than the width of the printhead adjust the Leveling Cam for even pressure distribution Adjust the Printhead Leveling Cam as follows 1 With media loaded download your label format or use a Test Menu format then begin printing a small batch of labels 2 While observing the printed output rotate the Leveling Cam counter clockwise until the image fades across the label as shown in Example 1 below 3 While observing the printed output rotate the Leveling Cam clockwise until the image is complete with even contrast as shown in Example 2 below I H Example 1 Over HAN Example 2 Correct eee adjustment rop ree ce ot Mnn J Wu Sas Topi Sp archaeon nis ik adj ustment Too much adjustment aie The proper adjustment produces an image produces a complete a ee that fades across the _ image with even print S SE label To correct this contrast across the move the Thumbscrew label see note below to the right Under adjustment can also cause problems including ribbon wrinkling label tracking and platen kl roller and printhead wear When changing to a different width of label always perform this adjustment Chapter 5 Ma
35. click on the Generate DPL file s radio button and then send that file s to the printer Software requirements for modifying the menu language are as follows e Microsoft Excel must be purchased by user Img2dl exe provided at ftp ftp datamax oneil com Printer 20Firmware EFIGS A M W Class is a program used during the process to create the DPL file and Common xls also provided at the web site above is the Menu Dictionary kl Place Img2dl exe and Common xls in the same directory Create a Menu Language by following these steps A Invoke Excel and open the Common xls file After the file opens the following screen appears Microsoft Excel The workbook you are opening contains macros Some macros may contain viruses that could be harmful to your Computer IF you are sure this workbook is From trusted source click Enable Macros IF you are not sure and want to prevent any macros From running click Disable Macros Tell Me More I Always ask before opening workbooks with macros Enable Macros Do Not Open Appendix C Menu Language 85 B Click the Enable Macro box The following screen appears aa File Edit View Insert Format Tools Data Window Help 8 x DS 6RY Aere zesamen d 10 GI u B z ulgisesbese BAER OD A small TEE E E 1 Generate Source Files Generate DPL File s 2 NID COMMENTS max MESSAGE ID ENGLISH FRANCAIS ITALIANO 3 0000 System Me
36. d churn rilate rak rd at dree led Seel Gen chek CS Add Prada Awar ac Fe create el rewiel Se sanre sake parie bo ue ed eier SIE bro log Hei porer Dun A name fa the gente Some ron doe supper erer ore Dein name amber gond of zeg than chante Firer name Domat ssi pour andea programet bo une fer poria Ar fe del A Greter e Tea e pe Pont Te Page Ta root thot the pre i pelala pasperke pea an pri best bag ho pou meant bo orm eet page e fr Ra Digital Signature Sot Found The blende deg d pute sis that er wge bas Eegen Leed est Maraha si Dun Ge iiaa bar rei Eegen ere se opt leie The sofware you are gent Io inital doen not contain a Micronoft signature Therefoer there is no Ee fin rchtege enkt comecthy wath i IE pu want in search Ine Mao takt iad dalee weal He Wreker Leale we aii al Hin d eer ieez elle mairei ene bo spe ieee rt reder Dom want bo ondt Ha milati Je Lee 10 Browse to the DRIVERS Seagull folder on the CD ROM make sure the file for 95 98 me 2000 and xp inf is selected and click OK 12 Choose your printer from the list and then click Next 14 Select whether or not to share this printer on your network Then Click Next 16 Confirm your settings and then click Finish 18 Your computer will now copy the necessary files from the CD ROM The driver and port installation is now complete The prin
37. d custom setup functions Heat Print Speed Feed Speed Reverse Speed Slew Speed Row Offset Column Offset Present Distance TOF Precedence Custom Adjustments Motor Throttling kl Items denoted with an asterisk zl are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION HEAT Controls the burn time 0 30 of the printhead and is equivalent to the Heat setting in many software labeling programs where Is the default setting PRINT SPEED Controls the rate of label movement during printing where FEED SPEED Controls the rate of label movement between printing areas where REVERSE SPEED Controls the rate of label movement 2 0 5 0 inches per second during backup positioning where 4 0 in sec Is the default setting SLEW SPEED Controls the rate of label movement 2 0 16 0 inches per second between printing areas when using the GPIO function where ROW OFFSET Shifts the vertical start of print position 0 99 99 inches on the label where 00 00 in Is the default setting COLUMN OFFSET Shifts the HORIZONTAL left justified start of print position to the right 0 99 99 inches without shifting the LABEL WIDTH termination point to the right where 00 00 in Is the default setting Chapter 4 Menu System 40 DISPLAYED ITEM ITEM DESCRIPTION PRESENT DISTANCE Sets the l
38. d ra Mug and May ponder Hirst printer Welcome to the Add Standard TEP SIP Printer Port Wizard Wu ube ae werd bo Sed pori hai A nahasi printed ak h ted Ard oaii add standard TOP IP Printer Part Wirard Addie Fort nhansabon Heommed The device Gould not be dented The debected eegen oll unknown het Be eure hat 1 Tode in piapa oanhaal l The adien on the peskan page H omeri Biha comect ba address and prisen ancihe each on the pesi by seurisg in De D nn varar Gem or pekat e dean tapes pce se one fe shkert it ee Add Poder wird Te passiert Sei reel deigrtee vtech fein bo wee as the manufacturer and model of sour ponte 1 pour perder came wath an rutslston Ki ici Haa Dik li yia eder cent bile consul you garira documentation let Mamot Pardeiz A ftAre fei AGF AAGE 450 3 AT AA at MOD ADFA Anau MOSE Ab ADFA Abou et DEE S Aldri 1000 EI ANEA Area d ab VET 13 T E Ween edel Gesb LS Appendix B Wireless and Wired LAN Setup 9 Insert the Accessories CD Rom and click Browse 11 Click OK 13 Name your printer in the Printer name field Next select whether or not to set this printer as your default printer Then Click Next 15 Select No then Click Next 17 If prompted with the Digital Signature Not Found window click Yes to continue installation Add Prado war ad The create el rie diea mabe perifer by Lae ranet e peare
39. dia Representative The Media Width Adjustment may be incorrectly adjusted see Section 5 3 The Platen Roller may be dirty or worn clean or call for service Media Calibration may be needed see Section 3 4 The Media Sensor may be out of position readjust the Skips labels when printing position see Section 2 3 The format may be within 1 8 inch of the label s trailing edge Try reducing or moving the format slightly The characters may be formatted outside the label dimensions Ensure the row column values provide enough room for the height of the characters or bar code to be printed See the Programmer s Manual for details Unable to print rotated text Chapter 6 Troubleshooting 70 6 2 Hex Dump Mode The Hex Dump Mode is a useful tool for diagnosing problems including communication and DPL syntax errors allowing a comparison of input strings sent by host to output data received by printer To decode this information the Programmer s Manual is an essential reference This output can be used for debugging the label format In addition by repeatedly sending a format this mode can uncover handshaking problems if they exist Handshaking problems are identified by sections of missing data in the character string To print the Hex Dump Label To begin go to the Diagnostics menu and enable Hex Dump Mode see Section 4 5 Exit the menu and save the changes Now HEX DUMP MODE will be indicated by the di
40. ding edge are pushed back onto the label lt STX gt L command When no printable fields reside in the format it results in no label movement COLUMN Allows the column dots per inch to be adjusted 153 253 dots so that numbers EMULATION smaller than the printhead resolution reduce the printed output from right to left where XXX Dots ae Chapter 4 Menu System 48 DISPLAYED ITEM ITEM DESCRIPTION ROW EMULATI ON Allows the row dots per inch to be adjusted 103 303 so that numbers smaller than the printhead resolution enlarge the height of the printed output and numbers larger reduce it where Kei Ke U O ct W SOP EMULATION Allows label positioning commands to function with backward compatibility when printing label formats designed for legacy models where Produces the natural start of print position Default Setting 110 PRODPLUS Emulates the Prodigy Plus start of print position 220 ALLEGRO Emulates the Allegro start of print position Emulates the Prodigy start of print position BACK AFTER PRINT Determines media movement when a cutter present sensor peel and present or GPIO is enabled where Repositions media where z W gt D E m U N S ON O m gls JI O z G lt DISABLED Movement occurs only when the next label is ready to print minimizing edge curling Default Setting ENABLED Movement occurs according to BACKUP DELAY timin
41. e Press MENU Button Make sure MEDIA SETTINGS is highlighted and press ENTER Printer Menu Then using the DOWN Button scroll to SENSOR CALIBRATION Press ENTER to access SENSOR CALIBRATION Then using the DOWN Button scroll to PERFORM PERFORM CALIBRATION CALIBRATION Press ENTER again and then press YES to proceed REMOVE LABEL STOCK PRESS ESC KEY Yyy With no media installed press ESC Proceed according to the media type For die cut media Die Cut Remove a label or two SCAN BACKING from the liner then install the PRESS ESC KEY media Position the Media Sensor under the liner area and press yyy ESC Notched or Reflective Install SCAN MARK media Position the Media Sensor under a notch or black mark and PRESS ESC KEY press ESC yyy For continuous media Continuous Press ESC then REMOVE LABEL STOCK proceed to Step F PRESS ESC KEY Yyy Chapter 3 Printer Operation For Notched Reflective media Action Displayed Message Turn ON the printer READY Wait briefly for initialization to complete Press NO to abort this procedure This sets the empty value where yyy represents the current sensor reading This sets the gap or mark value where yyy represents the current sensor reading vW See Section 2 3 for sensor adjustment instructions Do not position a perforation over the sensor when taking the sample 3 For small notches or reflective marks ensure th
42. e two cables and then remove the old Printhead 5 While carefully holding the new Printhead connect both cables 6 Position the Printhead onto the Locating Pins in the Printhead Assembly and secure in place with the Printhead Mounting Screw do not over tighten 7 Clean the Printhead see Section 5 2 8 Reload ribbon if removed lower the printhead assembly and rotate the printhead latch back into the locked position Chapter 5 Maintenance and Adjustments 64 5 6 Resetting the Printer Soft Reset To reset the printer and clear any temporary host settings 1 With the printer On press and hold the PAUSE and CANCEL buttons for approximately four seconds 5 7 Upgrading Firmware When program updates and or new features are added they can be downloaded to the printer as follows 1 Identify the new version for your model of printer from the Datamax O Neil Web site at www datamax oneil com and download it onto your computer s hard drive 2 Launch the NETira CT configuration utility and query connect to the printer See section 3 3 for more information on NETira CT It is recommended that the configuration be saved before downloading firmware and restored when finished Be sure to check the box labeled Include Sensor Calibration Data on Open when restoring the configuration E Firmware Loader BIK 3 Go to the Tools gt Upgrade gt Firmware Select the binary file BIN file Select a F
43. eeeeeeeeeeeeeeeeeeteneas 11 2 4 PG dine RIDDO EE 12 2 5 PITT 15 2 6 Internal Rewinder eee eeeeeeeeeeeeaeeaeeaneeneeaeens 16 3 Printer Operation 3 1 POT Meee tater dee tensa nae dey EE EE TE 19 3d 1 Display KEE 20 3 2 MISS EE 21 MP NOE de 22 3 3 Printer Configuration Utility NETira CT 23 3 4 Media OT 9 La EEN 25 34 1 QUICK Calibration EE 25 3 4 2 Empty Calbraton eee eeeeeeeeeeeeeeeeeeeeenes 25 34 3 Standard ANN 26 3 4 4 Advanced Entry Calbration 28 4 Menu System 4 1 Menu System OVESFVIEW ccc cccc cece cece cece eeeeeeee eee eeeeeeseeeeeneeeeetenags 35 4 2 The TETT 36 4 3 The Advanced Menu Lester testede Sesertaerenteacsaacs 36 4 4 The Test NU 37 4 4 1 User Defined FN 37 4 5 Menu DELAS Lar 37 5 Maintenance and Adjustments 5 1 E e leren e EEN 59 5 2 cleaning fe PNN Ga een eet dE EE E NORE 60 Bud Media Width Adjustment asuuannnnannnnnnvvnnnnrrnnnnnnssernnnrnrnnssnnssnnnnne 62 5 4 Printhead Pressure Adjustment rrauaavnnnnrnnnnnnnsnnnnnnrnrnnssnnssnnnene 63 5 5 Printhead Replacement aauuunnnnannnanvsnnnnrrnnnnnnssennnnrnnsnssssssnnnnnrnne 64 5 6 Resetting the brimter cece cece cece ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneas 65 5 Upgrading glaat EE E 65 6 Troubleshooting Problem Reesoluton 67 DNO EE 71 N e Appendix A Specifications Appendix B Wireless and Wired LAN Setup B 1 Network Card SNP ME 77 B 2 Wireless Setup aaaauannnnnnnnnnnnssnnnnrrnnnnnnssennnnnnnnnnnnssn
44. el The foregoing equipment has been registered under the Clause 3 Article 58 2 of Radio Waves Act Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Contents 1 Getting Started MEN 1 NN 1 m e N e 2 Printer Setup 2 1 Printer Connections ME 3 2 1 1 POW r e nl nd Le Lu EE E 2 1 2 Interface Connection seve sDENNORK NENNEN EIERE EN EEN NNN ENER 4 2 1 3 USB Connection n 5 2 2 ed 9 2 3 Media Sensor Adiustment cece cece ceeseeeeeeee
45. essing occurs FILE CAPTURE Saves the incoming data to Module H USB thumbdrive if present otherwise the file is stored on Module G The file name in the form dmx_xxx_yyy dpl where the count is automatically incremented for every capture and a unique printer time stamp xxx IS assigned TEST PRESENT Performs a functional test of the Present Sensor by indicating LABEL PRESENTED SENSOR when a label blocks the sensor and LABEL NOT PRESENTED when no label blocks the sensor Note that this test can also be used to check the sensor function of the Peel amp Present option TEST CUTTER Performs a functional test of the Cutter where PERFORM Cycles the cutter blade a selected number of times 0 999 with PASS FAIL TEST results given for each cycling attempt 001 TIMES MONITOR Displays input signal logic values for Start of Print SOP GPIO INPUT kl If unconnected a zero or one may be displayed TEST GPIO Displays output signal logic values for End of Print EP and Service Required SR OUTPUT kl To change an output signal state cursor over the displayed state to select and then toggle it using the UP or Down Arrow Buttons PRINT SIGNAL Prints a reference label containing GPIO signal names pin assignments INFO programmed settings and current signal states PRINT TEST RATE Sets a label to label delay interval 0 120 minutes when Test label batch MIN printing where 0
46. f and unplug the printer before proceeding Ensure that the cutter is properly installed Plug in and turn On the printer You should hear the cutter blade rotate and position itself properly However if the problem continues call for service Can not load media through the optional cutter The display contrast may set too low Press and hold the MENU Key for 3 seconds then use the up and down arrow keys until the display reappears The LCD is blank but the Ready Indicator is On Erratic feeding The printer may require Calibration see Section 3 4 The printer may be in Hex Dump Mode see Section 6 2 Erratic printing instead of the label format strange characters are If using the serial port for communicating check both the printed host and printer port settings the printer may be set to eight data bits while the host is set to 7 or vice versa Intellifont format is Little Big Endian specific The printer i ill not print ENE DOE Ro uses Big Endian Refer to your font supplier for information The Media Width Adjustment may be incorrectly adjusted Light print on the right side facing en th int f the label e printer of the labe The Printhead or Platen Roller may be dirty or worn clean or call for service Chapter 6 Troubleshooting 67 If experiencing this problem Try this solution Check the label format for character placement outside the dimensions of the label all row
47. f your access point 5 Under the WIFI Security and Authentication set any security authentication settings necessary for your network 6 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 7 Click on the General Network Settings menu item on the left side of the screen Locate and set the following items 8 Inthe Network Interface select the Wireless Ethernet radio button 9 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 10 Click on the Restore Defaults Restart menu item on the left side of the screen Be sure that Restart Printer is displayed in the Action to Execute drop down box Enter the password at the top of the page default is sysadm and click Execute to restart the printer Appendix B Wireless and Wired LAN Setup 79 Once the printer has restarted the icon will be displayed Signifying that an IP address has been obtained Allow up to 90 seconds for the printer to retrieve an IP address At this point it is recommended to print a Network Report This Network Report is generated by the printer and lists important default information such as the IP and MAC Addresses as well as SSID for wireless connections To print the Network Report Press the PAUSE FEED CANCEL buttons at the same time Once the previous steps have been successfully completed you may now use the IP
48. formational label selections Print Quality Label Print Configuration Ribbon Test Label Test Label Validation Label Print Last Label User Defined Label Internally generated these labels are printed at pre selected media type speed and heat settings Changes to these print settings can be made via the Menu System or through host commands When printing use full width media to capture the entire format otherwise adjust the printer and set the Label Width menu setting vi 1 Press the CANCEL KEY to stop printing 2 A printing delay can be set see Print Test Rate in Diagnostics 4 4 1 User Defined Label The User Defined Label allows a template to be populated by variable data via the printer s control panel or a USB QWERTY keyboard The template is a stored label format where fields delimited by an ampersand amp become variable The printer will prompt you to enter the variable field data For example the stored label format could contain the data 19131423443 amp ENTER NAME amp Afterward when recalled from memory the printer s display will indicate the variable field ENTER NAME 1 Variable data can be any part of the DPL format font ID positioning etc kl 2 No error checking will be performed 3 Supports dlb dpl prn and txt file types 4 5 Menu Details Media Settings The Media Settings menu contains label and ribbon sensing and sizing functions as well as printhead cleaning selecti
49. g after a cut cleared sensor or SOP to allow fastest throughput BACKUP DELAY Instructs the printer to retract a presented label after a specified time elapses 0 1 50s 255 in one fiftieth of a second increments where Retraction occurs when the next label is received and processed Default Setting FONT EMULATION Allows font substitution for all internal fonts where Prints using a standard internal font Default Setting Prints using the CG Times font Prints using a downloaded font LABEL STORE Determines the command recall level used when retrieving stored label formats where Recalls the printer state i e heat speed settings etc and the label formatting STATE amp FIELDS commands for the stored label Default Setting FIELDS ONLY Recalls the label formatting commands for the stored label MENU LANGUAGE Selects the menu and configuration label language Only languages that are resident will be displayed see Appendix C where Enables English Default Setting DISPLAY SETTINGS Determines the appearance of the items in the display where GRAPHIC DISPLAY Determines the magnification of the displayed items where ENHANCED STANDARD IMPERIAL METRIC Adjusts the displays contrast 0 100 where Is the default setting UJ UT O m c lo anu SE Z VID O xa Zz o G m j a2 aa m DC 171 lt SE SEI in lt I ol 3 4 el U UT O Chapter 4 Menu System 49 DISPLA
50. gs see the corresponding function in Chapter 4 kl You must provide a password to change any settings the default password is sysadm kl If any address parameters were changed such as IP address subnet or gateway the printer might not be viewable from the current host if they are no longer on the same subnet Appendix B Wireless and Wired LAN Setup 78 B 2 1 Wireless Setup Infrastructure After a successful setup is made via a wired connection the Wireless connection if equipped can now be configured in infrastructure mode using a static or DHCP issued IP address 1 Open your web browser Type in the IP Address of the printer The Default IP is 192 168 10 26 If a different IP Address has been kl assigned to the printer make sure to enter the correct IP address A page similar to the right will appear 2 Click on the Wireless Ethernet Settings menu item on the left side of the screen Locate and set the following items Inthe Acquire Address Method section select the Use DHCP radio button For static IP setup Inthe Acquire Address Method section select the Use Static Addresses radio button Inthe Static IP Addresses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 3 Scroll down the page to Network Type select infrastructure from the drop down box 4 In the SSID field type the name of the SSID o
51. hen activates the appropriate emulation parser for the data Same characteristics as those produced by legacy models where ALLEGRO Processes DPL data as an Allegro including row position calculations based on 194 dots per inch and the exceptions noted below PRODIGY PLUS Processes DPL data as a Prodigy Plus including column calculations based on betitelt 200 dote per inch and the exceptions noted below PRODIGY Processes DPL data as a Prodigy including column calculations based on 200 dots per inch and the exceptions noted below Exceptions Data Terminator processing When printing 2 of 5 bar codes D J and L the first non numeric character processed will terminate the bar code data field Bar Size exception When printing 2 of 5 bar code L if the bar size specified is greater than P 25 it is automatically decreased to 10 Human Readable Fonts fixed size When printing EAN and UPC bar codes B C F G M and N a fixed font size is produced Line and box vertical sizing anomaly When printing rotations 2 and 4 lines and boxes are affected by the vertical multiplication factor defined in the DPL Dxx command Column position defaults Column positions greater than the printhead width are adjusted back to the printable area then printed Bar codes in rotation 3 upside down right to left default sizing When row position in rotation 3 is less than bar code height bar codes falling off the label s lea
52. ile will be generated for each of the selected columns and Excel will provide confirmation for example as shown below small s Microsoft Excel EJ small LS has been created Appendix C Menu Language F Download the generated files to the printer one method is the DOS copy command copy small ls lptl b G Reset the printer by pressing and holding the CANCEL Key for approximately four seconds H After resetting verify operation by printing a Configuration Label see Section 4 4 New language information will be printed under SYSTEM INFORMATION OPTIONAL LANGUAGES Also the new language will appear on the display as a menu item in SYSTEM SETTINGS MENU LANGUAGE These are the only methods to determine a successful download Enable the new language Enter the menu system and go to SYSTEM SETTINGS MENU LANGUAGE and select the new language Next select the desired font for the language Save the changes when prompted A reset will occur as font validation is performed An error has occurred if the printer displays the new language selection but all messages remain in English In this case re check your process or contact Datamax O Neil Technical Support be ready to provide the Common xIs and DPL download files created Other error messages are also possible Menu Language Error Message Description Please select the entire column s or the After pressing the Generate DPL File s radio desired language s by clicki
53. ill be cut to ensure no extra material exists at the beginning of the first label otherwise the cutter will only cut when necessary 0 2 Zero one or two are the number of labels to queue before cutting and 0 Is the default setting GPIO PORT Controls the optional Applicator Interface Card s GPIO function where GPIO DEVICE Sets the option to work with a specific device type where DISABLED Disables the option APPLICATOR Enables parameters for related label applicator functions e Completion upon last SOP de asserts Data Ready DRDY e FEED allowed at any time and e DRDY upon PAUSE APPLICATOR2 Enables parameters for alternate label applicator functions e Completion upon 1 msec overlap of Data Ready DRDY and End of Print EOP e DRDY signal end inhibits FEED and e De asserts DRDY upon PAUSE or FAULT BARCODE Enables the GPIO Port to work with a bar code verifier VERIFIER Chapter 4 Menu System 43 App2 Type 2 equipped only where System Settings The System Settings menu contains label formatting operation and control functions Menu Mode Configuration File Internal Module Default Module Scaleable Font Cache Single Byte Symbols Double Byte Symbols Time And Date Media Counters Print Configuration Configuration Level Set Factory Defaults s Format Attributes Label Rotation Imaging Mode Pause Mode Pee
54. intenance and Adjustments 62 5 4 Printhead Pressure Adjustment Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the use of other print quality controls A With media loaded download your label format or use a Test Menu format then begin printing a small batch of labels B While observing the printed output turn each Pressure Adjustment Screw use a small coin or screwdriver by the same amount until the image is complete with even contrast Counterclockwise to increase applied pressure or Clockwise to decrease applied pressure kl Ensure that each arrow points in the same direction Chapter 5 Maintenance and Adjustments 63 5 5 Printhead Replacement To replace a damaged printhead follow the procedure below Printheads are fragile use extreme care when handling and never use a sharp object on the kl surface If you have questions contact a qualified technician or Datamax O Neil Technical Support before proceeding 1 Touch a bare metal part of the printer s frame to discharge any static electricity that may be present on your body 2 Turn Off and unplug the printer Open the cover if ribbon is installed remove it 3 With the printhead locked in the down position loosen the Printhead Mounting Screw it will remain in the assembly 4 Unlatch the Printhead Assembly While holding the Printhead raise the assembly Disconnect th
55. ion should be used only when Standard Calibration proves unsuccessful Calibrate the Media Sensor using the steps below Vv The Sensor Calibration menu item is only accessible in the Advanced Menu mode Wait briefly for initialization to Turn ON the printer READY complete Press MENU Button Make sure MEDIA SETTINGS is highlighted and press ENTER Printer Menu Then using the DOWN button scroll to SENSOR CALIBRATION Using the DOWN Button Press EXIT to abort this highlight ADVANCED ENTRY then ADVANCED ENTRY procedure press ENTER The following examples detail Scroll to TRAN SENSOR GAIN or TRAN SENSOR GAIN die cut media calibration REFL SENSOR GAIN if using 25 however unless otherwise reflective media then press 0 31 noted the reflective media ENTER procedure is the same See Section 2 3 for sensor adjustment instructions Do not position the Media Sensor under a perforation and if using preprinted media ensure the label area placed over the sensor is free of text graphics lines etc Install media Position the Media TRAN SENSOR GAIN in the Media Sensor then lower 25 and latch the Printhead 0 31 Assembly Chapter 3 Printer Operation 28 Advanced Entry Calibration continued Use the UP and DOWN Arrow buttons to set the Gain Number to 00 TRAN SENSOR GAIN SN l F Record the sensor reading as a 00 ee E SSES Label Value for Gain Number 00 in 0 31 g a table 32 rows by four c
56. irmware file ocuments and Settings cegas Desktop ALP4 8 01 0001 bin v 4 Click the Send button to start the Data block size for each package transmission 40950 v bytes firmware update Delay between each package transmission 0 v miliseconds Be sure only that only one communication cable is connected to the printer before attempting the firmware upgrade Do not attempt to send any other data or perform operations via the front panel when the firmware is downloading Chapter 5 Maintenance and Adjustments 65 Loading Boot 1 and Boot 2 and Firmware 1 Connect the printer to your PC using a serial cable 2 Launch the NETira CT configuration utility and query connect to the printer see section 3 3 for more information on NETira CT It is recommended that the configuration be saved before downloading firmware and restored when finished Be sure to check the box labeled Include Sensor Calibration Data on Open when restoring the configuration 3 Go to the Tools gt Upgrade gt Firmware Select the binary files BIN files for each of the Boot files 4 Check the Select and Download Boot 1 file Select and Download Boot 2 file and Erase System and or User Area boxes and click send to initiate the download Be sure only that only one communication cable is connected to the printer before attempting the firmware upgrade Do not attempt to send any other data or
57. ity and maximum printhead life Datamax O Neil specifies the use of Datamax O Neil brand media and ribbons These supplies are specially formulated for use in our printers use of non Datamax O Neil supplies may affect the print quality performance and life of the printer or its components For a current list of approved media and ribbons for use in direct thermal and thermal transfer applications please contact a Media Representative at 407 523 5650 Side View Top View lt G Media Dimensional Requirements Designator Minimum Maximum Gap or notch between labels 10 20 26 Reflective black mark width 50 Er Units of measure are given in inches and referenced by the direction of label feed II The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm BIThe maximum allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inches Appendix A Specifications 75 Appendix A Specifications 76 D Wireless and Wired LAN Setup B 1 Network Card Setup Whether a wired or wireless connection is intended it is recommend to establish a wired connection to the printer first This will allow access to the printers internal web pages to configure the settings necessary for a typical wireless connection If a wired connection IS not or can not be achieved all connection parameter
58. l Mode Security Units Of Measure Input Mode DPL Emulation Column Emulation Row Emulation SOP Emulation s Back After Print Font Emulation s Label Store Menu Language Display Settings Fault Handling SCL Font Bold Factor kl Items denoted with an asterisk zl are only accessible through the Advanced Menu The menu selections are defined as follows Chapter 4 Menu System 44 DISPLAYED ITEM ITEM DESCRIPTION CONFIGURATION FILE RESTORE AS Returns the printer to a previously saved configuration CURRENT SAVE SETTING Creates a file based on the current printer configuration as described here AS DELETE FILE Removes a selected configuration file from memory An active file cannot be deleted FACTORY Provides a list of available configuration files used to restore the printer s SETTING FILE configuration following a Level One Reset or when YES is selected in the SET FACTORY DEFAULTS menu NONE is the default file setting INTERNAL MODULE Sets the number of 1KB blocks 100 5120 allocated for the internal DRAM Di module where 1024 Is the Default Setting DEFAULT MODULE Designates the memory module to be used for file storage when none are specified where D Is the Default Setting DRAM module Flash module kl The available modules may vary depending upon printer model and options SCALEABLE FONT Configures the number of 1KB blocks 128
59. low all warning instruction labels on the printer Place the printer on a flat firm solid surface Make sure all openings on the printer remain unblocked never insert anything into the openings or ventilation slots Do not place the printer near a heat source e Do not use your printer near water or spill liquid into it e Be certain that your power source matches a listed voltage rating for the printer if unsure check with your dealer or local utility company e Do not place the power cord where it can be stepped on and if the power cord becomes damaged immediately replace it e If service is required use only qualified trained technicians to repair your printer All rights reserved Copyright 2012 Datamax O Neil Part Number 88 2357 01 Revision B Agency Compliance and Approvals BED FCC UL60950 1 2 Edition CSA C22 2 No 60950 1 07 2 Edition The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 2006 Class A EN 50024 1998 A1 2001 A2 2003 Safety This product complies with the requirements of IEC 60950 1 2 Edition 2005 12 ROHS 2002 95 EC LVD 2006 95 EC Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Gost R GB4943 2001 GB9254 2008 GB17625 1 2003 4212e mod
60. lustrations below depict the proper orientation Directional Arrows near the Ribbon Supply Hub indicate the correct ribbon route Ribbon types v are available with the ink coating layer wound in or out Ensure the inked side of the ribbon faces the media and NOT the printhead Chapter 2 Printer Setup Ribbon Routing Diagrams CSO Coating Side Out Ribbon Routing Chapter 2 Printer Setup 13 3 Route the ribbon under the Ribbon Idler and then out the front of the printer approximately 12 inches as shown 4 Close the Printhead Assembly and rotate the Printhead Latch to the locked position Route the ribbon up and then around to the Ribbon Take Up Hub winding it several times in a clockwise direction to secure it in place 0 Printhead Assembly Printhead Latch Ribbon Take up Hub 5 Close the cover and press the Feed button several times to position the ribbon and ensure proper tracking Chapter 2 Printer Setup 14 2 5 OPTI media The OPTI Media function is designed to reduce set up time when using Datamax O Neil branded media and ribbons This feature enables the printer to automatically adjust print heat and print Speed settings to optimum levels to produce the best possible print quality By using the model number prefix of the media and ribbon printed on the shipping box the printer can be quickly configured to produce optimum print quality for that particular media
61. n the Accessories CD Rom Connect the printer to the host PC via a standard USB Cable and follow the steps below The following steps are for a typical Windows XP system other versions of Windows may vary Step A Windows Port Driver Installation Found New Hardware Wizard 1 Turn on the printer and wait until the Ready screen appears The PC Welcome to the Found New Hardware Wizard will then detect the printer and launch the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with pour permission Read our privacy policy Can Windows connect to Windows Update to search for software 2 Select the No not this time radio button and then click Next Yes this time only Yes now and every time connect device No not this time Click Next to continue Found New Hardware Wizard 3 Select the Install from a list or specific Advanced radio button and then click Next This wizard helps you install software for Communications Part Le If your hardware came with an installation CD lt 4 or floppy disk insert it now What do pou want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue Found New H
62. nation point to the right in xxx dots to fine tune the COLUMN OFFSET setting where 000 100 Is the setting 100 DOTS PRESENT ADJUST Adjusts the label stopping position in xxx dots to fine tune the PRESENT DISTANCE setting where 000 100 Is the setting 100 DOTS MOTOR The printer will throttle the print to a single label with delay mode if printing THROTTLING consecutively for a specified period of time ENABLE Enables Motor Throttling default setting DISABLE Disables Motor Throttling Chapter 4 Menu System 41 Printer Options The Printer Options menu contains file handling module and optional equipment settings Modules Present Sensor Cutter GPIO Port The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION MODULES Controls memory handling functions where DIRECTORY Allows viewing and printing of the available space and file types including plug in files present on a module Only detected modules will be listed and selecting ALL will display all results See the Programmer s Manual for memory allocation information PRINT FILE Prints selections from stored file types File Extension Printed Result A font sample The configuration commands contained in the file MODULE FORMAT MODULE will erase existing data in the selected module Messages destination module before execution MODULE regarding the outcome of the attempt Controls the
63. ng on the button the languages to convert were not column letter s correctly selected The entered message exceeds the number of characters specified in column C You may not modify this number Message text may not exceed MAX xx designated characters for this MID Repeat Steps A H using the filename misc xIs to translate printer option items This will output small20 Is Microsoft Excel EG small kk has been created Appendix C Menu Language 87 C 2 Advanced File Handling Information e The standard printer leaves the factory with EFIGS loaded into Module Y At this point Module Y is LOCKED and will only accept additional language downloads e After downloading a language update Module Y is left UNLOCKED until the printer is reset or power is cycled In this state Module Y will accept font image and label format downloads The module will also honor the Clear Module request Therefore following an update it is recommended that a reset be performed to lock the module otherwise a software package may Clear All Modules thus destroying the new menu language s e Module Y can be UNLOCKED by sending this DPL string lt STX gt KpYO e To restore the factory generated EFIGS image download the file 832296 01A to the printer This file is located on the Datamax O Neil FTP site The letter at the end of the file name e g A specifies the revision The latest revision will be available on the FTP site e
64. nnnnnnnunsnnner 78 B 2 1 Wireless Setup Infrastructure cece cece eee eeeeeeeee eens 79 B 2 1 Wireless Setup Ad Hor 80 B 3 Installing the Printer Driver 82 Appendix C Menu Language C 1 Changing the Menu Language 85 C 2 Advanced File Handling Information 88 1 Getting Started 1 1 Introduction Congratulations on your Class Mark II printer purchase The Class Mark II printer family hereafter referred to as the printer blends the rugged durability of die cast construction with state of the art electronics and user friendly features to redefine the standard in industrial thermal printers This manual provides all the information necessary to operate the printer To print labels or tags simply refer to the instructions included with the software you have chosen to create the labels A Windows printer driver can be found on our website http www datamax oneil com or on the included CD ROM for printing from common applications If you wish to write a custom program a copy of the Programmer s Manual can also be found on the CD ROM 1 2 Unpacking After removing the printer from the packaging material check the contents The following items Should be included s Printer Power Cord CD ROM and Documentation Any special or additionally purchased items Additional Requirements The following items are necessary for generating labels from your printer Contact your customer Support
65. normally Default Setting DISABLED Ignores DPL Symbol Set commands instead the Symbol Set selection is controlled via the menu setting CNTRL CODES Determines the way in which DPL SOH STX CR ESC and codes are handled DATA where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL Control Codes instead the control code functions are established via the menu setting STX V SW Determines the way in which the DPL lt STX gt V command is handled where SETTINGS ENABLED Processes commands normally Default Setting DISABLED Ignores the option enable command instead the option selections are controlled via menu settings MAX LENGTH Determines the way in which the DPL lt STX gt M command is handled where COMMAND Ignores the maximum label length command instead Maximum Label Length is controlled via the menu setting DATA Status Module Storage etc where Chapter 4 Menu System 55 Diagnostics The Diagnostics menu contains testing functions and printhead reporting selections Hex Dump Mode Options Testing Print Test Rate min Sensor Readings Ribbon Sensor Limits PH Report Flash Module Report kl Items denoted with an asterisk zl are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION HEX DUMP MODE Determines how the printer handles the data received from a host where proc
66. ns 1 Prompts may appear before menu access is granted and before changes are enacted see Security for details M 2 Display contrast is adjustable press and hold the MENU BUTTON to cycle through the contrast range this may take several seconds then release the button when the desired appearance has been achieved The multi purpose Menu Test and Navigation Buttons allow Menu System entry negotiation and parameter selection functions Soft Key Labels amp Soft Keys MENU Button Enters the Menu System returns to the previous menu level Press and hold to adjust display contrast To change printer settings or perform diagnostics press the MENU Button then observe the display for available selections When the number of selections present is greater than can be Shown use the UP or DOWN Buttons to view those additional items Also Soft Key Labels are dynamic and change to denote the current associated Soft Key functions UP Button Accesses the System Window or ascends through branches levels items and increments settings in the Menu System Press and hold to view printer system information DOWN Button Descends through branches levels items and decrements settings TEST Button Enters the Test Menu or if already in the Menu System advances to next level or item and moves cursor position Press and hold to initiate the printhead cleaning routine Chapter 4 Menu System 35 4 2 The U
67. nsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified static value will be used Default Setting kl A server assigned IP address takes precedence over any static IP address stored in the interface IP ADDRESS Specifies the static IP Address of the interface in the standard octet format SUBNET Specifies the static Subnet assigned to the interface for MASK example 255 255 255 000 DEFAULT Specifies the Gateway Address the interface will use for example 192 168 10 1 GATEWAY HOST SETTINGS Controls the communications with a host device where The ignore host settings for ESC SEQUENCES HEAT SPEED TOF SENSING SYMBOL SET CNTRL CODES STX V SW SETTINGS and MAX LENGTH will be unaffected when PL Z Mode is selected see Input Mode for details HOST TIMEOUT Sets the number of seconds 1 60 that an established communications port must be idle before data can be received through an alternate port where kl If the time out period is exceeded before all data is received the data will be ignored Is the Default Setting Chapter 4 Menu System 54 DISPLAYED ITEM ITEM DESCRIPTION CONTROL Allows changes to the prefix of the software commands interpreted by the printer CODES where STANDARD Use these characters Hex 01 SOH command Hex 02 STX command count by Hex 1B ESC Hex 0x0D Car
68. nu System 50 Communications The Communications menu contains interface and host control functions Serial Port A Parallel Port A USB Port Network Interface Host Settings kl Items denoted with an asterisk zl are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION SERIAL PORT A Controls the RS 232 communications settings for Serial Port A where BAUD RATE Sets the serial communication rate where 115000 BPS 9600 BPS is the Default Setting SOFTWARE XON XOFF is used HARDWARE CTS DTR is used ODD Odd paritylsused OOOO SSS SS DATA BITS Sets word length where 7 8 A seven or eight bit word is selectable and 8 is the Default Setting STOP BITS Sets the number of stop bits where 1 2 One stop or two stop bits are selectable and 1 is the Default Setting PARALLEL PORT A Controls the communication setting for the parallel port where PORT Determines if data is returned from the printer where DIRECTION UNI No data is returned communication is one way or Data is returned in compliance with IEEE 1284 back channel operation Default i RECTI ONAL Setting v An IEEE 1284 bidirectional cable is required NETWORK Controls the communications settings for the network interface where INTERFACE QUICK SETUP Controls the communications settings for the network interface where WIRED DHCP Configu
69. of form except for continuous stock where the TOF is set through the front panel To adjust 1 With media loaded as described in Section 2 2 grasp the Slide Tab and move the Sensor Eye Mark into position over media according to the table below O Sensor Eye Mark Slidetb gt Media Sensor Selection and Adjustment Media Type Sensor Eye Mark Position Near the middle of the label Centered over the notch Centered over the black mark Continuous Near the middle of the media Chapter 2 Printer Setup 11 2 4 Loading Ribbon Ribbon is required with thermal transfer media It is recommended that the width of the ribbon be Slightly wider than the media being used The printer can use either ribbons with the coating side in or ribbons with the coating side out To load e Using a ribbon that is slightly wider than your media and liner if any will help protect against printhead wear M e The Media Type setting within the printer s setup must be set to Thermal Transfer to print using ribbon This can be accomplished via the NETira CT configuration Utility see section 3 3 or via the printers menu system see section 4 5 1 Open the media cover Rotate and unlock the Printhead Latch and raise the Printhead Assembly 2 Slide the Ribbon Roll onto the Ribbon Supply Hub until it rests against the flange Ensure the ribbon unwinds in the correct direction see Ribbon Routing The il
70. olumns with headings similar to those Shown below Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 ase E 01 _ 1 02 BR E 31 E o Use the UP and DOWN Arrow buttons to increment the Gain Number by one and then Record G the Label Value TRAN SENSOR GAIN 01 This is the Label Value for a gain 0 31 setting of 01 Repeat this process for each Gain Number Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 CCS EE 01 20 E 02 ECKE 31 0 f Chapter 3 Printer Operation 29 Advanced Entry Calibration continued Raise the printhead assembly then proceed according to the media type 1 Do not position the Media Die cut Remove a label or two Sensor under a perforation and from the liner then position the if using preprinted media ensure liner in the Media Sensor Adjust ae enn the label area placed over the l l 31 H the Media Sensor if necessary 0 31 sensor is free of text graphics lines etc Notched Position the Media in the Media Sensor under the notch 2 Do not move the Media Sensor after this step Reflective Position the Media in the Media Sensor under the black mark Lower and latch the Printhead Assembly TRAN SENSOR GAIN This is the TOF Value for a gain setting of 00 where yyy yyy 0 31 represents the current sensor 00 00 reading Using the UP and DOWN Arrow buttons set the Gain Numbe
71. on Inthe Static IP Addresses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 3 Scroll down the page to Network Type select Ad hoc from the drop down box Appendix B Wireless and Wired LAN Setup 4 In the SSID field type the name of the SSID you wish to assign to the printer 5 Under the WIFI Security and Authentication set any security authentication settings necessary for your network Si Scroll down to the bottom of the page enter the password default is sysadm and click Apply 7 Click on the General Network Settings menu item on the left side of the screen Locate and set the following items 8 In the Network Interface select the Wireless Ethernet radio button 2 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 10 Click on the Restore Defaults Restart menu item on the left side of the screen Be sure that Restart Printer is displayed in the Action to Execute drop down box Enter the password at the top of the page default is sysadm and click Execute to restart the printer 11 Once the printer has restarted the icon will be displayed signifying that an wireless connection has been obtained Allow up to 90 seconds for the printer to make a connection 12 From Windows you may now View Wireless Network Connection 3 Wireless Networks
72. on demand dispensing of labels where MODE Sets the detection method and response of the printer AUTO Is the default setting Automatically detects enables the Present Sensor or Peel and Present mechanism and sets the label stop location if not detected the operation will be ignored ENABLED Enables the Present Sensor or Peel and Present mechanism and sets the label stop location if not detected a fault will be generated DISABLED Disables the option RETRACT DELAY Programs a time delay for the retraction of the next label in the print process where 1 255 x 10 m5 Is the range times 10 milliseconds and 070 Seventy times ten is the default setting Chapter 4 Menu System 42 DISPLAYED ITEM ITEM DESCRIPTION CUTTER Controls the Cutter operation where MODE Sets the detection method and response of the printer AUTO Is the default setting where the presence of the cutter option is automatically sensed If detected the cutter is enabled otherwise it will be ignored ENABLED Enables the cutter If the cutter is not detected a fault will be generated DISABLED Disables the cutter CUT BEHIND Allows a queue of small labels to accumulate before cutting is performed to increase throughput 1 This mode can be used without a cutter to allow the presentation of an extra label with retraction upon the next job or feed operation lV 2 After a fault or unknown label position the leading edge w
73. ons OPTimedia Media Type Media Index Type Label Length Maximum Label Length Paper Empty Distance Label Width Ribbon Low Options Sensor Calibration Printhead Cleaning kl Items denoted with an asterisk zl are only accessible through the Advanced Menu The menu selections are defined on the following pages Chapter 4 Menu System 37 DISPLAYED ITEM ITEM DESCRIPTION OPTimedia Automatically configures various print settings to the selected media ribbon combination of media being used where TRANSFER Selects the top of form TOF sensing method used to determine the leading edge of the label where TOF will be recognized by sensing the gaps in the media Default Setting NOTCH TOF will be recognized by sensing the notches in the media HOLE TOF will be recognized by sensing the holes in the media BLACK MARK TOF will be recognized by sensing the reflective black marks on the underside of the media CONTINUOUS No TOF sensing will be used instead LABEL LENGTH in Media Settings is used LABEL LENGTH Determines the length of the label 0 99 99 inches when the SENSOR TYPE is set to CONTINUOUS where 04 00 Is the default setting MAXIMUM LABEL Sets the distance 0 99 99 inches that the printer will feed media to find TOF LENGTH when the Sensor Type is set to GAP or REFLECTIVE before a TOF Fault is declared where Is the default setting
74. pin male connector for unidirectional forward channel communications or an IEEE 1284 Compliant cable for bi directional communications forward and reverse channels Also for bi directional communications your host must have supporting software The Serial Connection needs a Serial interface cable with specific pin outs for proper communications part numbers and pin outs are given below contact your reseller to order The interface supports RS 232C communications via a DB 9 connector Serial port settings are menu selectable and must match your host s serial port settings Printer DB 9P Printer DB 9P 2 RX 2 RX 3 TX 3 TX 7 RTS 7 RTS CTS 8 4 DTR CTS 5 4 DTR DSR 6 8 CTS DSR 6 8 CTS GND 5 GND GND 7 5 GND DTR 4 DTR20 Shield Shield Shield Shield Part 32 2300 01 Part 32 2301 01 Optional Ethernet Print Servers wired and wireless are available For information on using these interfaces see Appendix B The USB Connection needs a USB cable and is supported in Windows 95 and greater operating systems Depending upon the operating system of your host computer installation requirements may differ slightly see section 2 1 3 for more information Chapter 2 Printer Setup 4 2 1 3 USB Connection USB connection to PC requires installation of drivers for both the Port and the Windows Driver itself All the files necessary for installation are located o
75. r to Record the reading as a TOF Value for Gain Number 00 in the table Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 01 OOO aw e 02 28 31 OUO OS 1 Chapter 3 Printer Operation 30 Advanced Entry Calibration continued Use the buttons to increment the IRAN SENSOR GAIN Gain Number by one Record the TOF Value Repeat this process for lyyy 0 31 each Gain Number 01 These are TOF Values where yyy represents the current sensor reading Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 01 02 31 sO In your sample calibration table where both the Label Value and TOF Value are at least 20 subtract the amounts and record the result IRAN SENSOR GAIN In this example Gain Number 18 K as a Difference Value see below Is chosen because where both values are at least twenty it has Identify the largest Difference the highest Difference Value Value and the corresponding Gain Number This Gain Number will be used to resample the media Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 01 5 02 14 5 T25 16 135 17 141 8 149 19 N A 31 132 aa N A Chapter 3 Printer Operation 31 Advanced Entry Calibration continued Action Use the buttons to set the Gain TRAN SENSOR GAIN Number determined in the previous step Press ENTER to yyy 0 31 enable the setting 18 Complete
76. red FORMAT Defines the manner in which overlapping text and graphics appear when printed ATTRIBUTES where TRANSPARENT Intersecting text images and bar codes will be printed for example XOR Intersecting text images and bar codes will not be printed for example K Default Setting OPAQUE Intersecting text images and bar codes will be printed by obliterating those formatted first for example DA NA LABEL ROTATION Allows the label format to be rotated 180 degrees before printing where ENABLED Flips the format DISABLED Does not flip the format Default Setting IMAGING MODE Determines the process used to format labels where MULTIPLE LABEL Images multiple labels as memory permits to achieve the fastest throughput If time stamping labels however the indicated time will reflect the moment of imaging rather than the actual print time Default Setting SINGLE LABEL Images the next label only after the previous label has been printed providing the most accurate time stamps but at a slower throughput rate PAUSE MODE Allows for controlled interactive printing where ENABLED Requires you to press the PAUSE Key to print each label DISABLED Labels are printed without pausing Default Setting PEEL MODE Allows the printer to wait until the Start of Print signal is received via the optional GPIO Port to feed a label where ENABLED Inhibits the feed function until the Start of Print
77. res the card for wired connection SET FACTORY Resets NIC Adapter parameters to the factory defaults values DEFAULTS Chapter 4 Menu System 51 DISPLAYED ITEM ITEM DESCRIPTION GENERIC Controls global communication settings shared by wired and wireless LAN SETTINGS ACTIVE Selects the network interface currently in use by the printer where INTERFACE NONE Disables both interfaces WIRED Selects the Wired Ethernet interface ETHERNET WIRELESS Selects the Wireless Ethernet interface ETHERNET SNMP ENABLE Sets SNMP NO Default Setting Y od TELNET Enable Disable Telnet protocol ENABLE Y NO Default Setting l FTP SERVER Enable Disable FTP protocol ENABLE E E NO Default Setting E E HTTP SERVER Enable Disable FTP protocol ENABLE S S Default Setting S S LPD PRINT ENABLE TCP PRINT ENABLE Default Setting Default Setting NETCENTER ENABLE NO TI Default Setting YES S O GRATUITOUS Sets time interval for ARP transmission packets where ARP 0 100 minutes Default is O NETWORK Prints or displays a report which lists the printer s network settings REPORT Chapter 4 Menu System 52 DISPLAYED ITEM ITEM DESCRIPTION WIRED Controls the communications settings for the wired Ethernet network interface ETHERNET IP Sets the address discovery method where DISCOVERY USE STATIC The stored sta
78. riage Return Default Setting ALTERNATE Use these characters Hex 5E SOH command Hex 7E STX command count CODES by Hex 1B ESC Hex 0x0D Carriage Return ALTERNATE Use these characters Hex 5E SOH command Hex 7E STX command count by Hex 1B ESC Hex 0x7C Carriage Return Each DPL command SOH STX CR and count by may be selected by entering CODES the desired Hex code FEEDBACK Allows the printer to return a Hex 1E RS after each label successfully prints and CHARACTERS a Hex 1F US after each label batch successfully prints where Ignores ESC sequences are during processing since some systems send a banner to the printer Bitmapped font downloads are disabled in this mode DISABLED Ignores DPL Heat commands instead the heat value is controlled via the menu setting SPEED Determines the way DPL Print Feed Slew and Reverse commands are handled COMMANDS where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL speed commands instead the speeds are controlled via the menu setting TOF SENSING Determines the way in which DPL Gap Continuous and Reflective commands are COMMANDS handled where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL TOF commands instead TOF is controlled via the menu setting SYMBOL SET Determines the way in which DPL Single and Double Symbol Set commands are COMMAND handled where ENABLED Processes commands
79. s can also be set using the NETira CT configuration utility see section 3 3 The printer makes IP requests at power up so before making a network connection to the printer consider how your IP addressing needs to be assigned The IP addressing of the printer can be configured in one of two ways Using a static IP Address or Using IP Discovery DHCP BootP or RARP At factory default settings I P DISCOVERY is ENABLED DHCP 1 With Printer Off connect the network cable then turn on Printer 2 The printer will now search for a DHCP server Once the printer has obtained an IP address the icon will be displayed signifying that an IP address has been obtained Allow up to 90 seconds for the printer to retrieve an IP address 3 Atthis point it is recommended to print a Network Report Network Report This Network Report is generated by the printer and lists Wired Ethene important default information such as the IP and MAC ME Addresses as well as SSID for wireless equipped cards To Acquire Addrese Meiliol print the Network Report Press the PAUSE FEED IP Address CANCEL buttons at the same time Subnet Mask Default Gateway 192 158 1 1 4 Verify the printer has obtained a valid IP address for your network If a valid IP address was not obtained or you wish to use a different static address this can be set via the p rinter s front pan el The information on this label will vary depending on your configuration and firmware version
80. s mm 4606e Tear Down 32MB 64MB Appendix A Specifications Media Ribbon Media Types Max Media Width Min Media Width Max Print Width Print Length Range Media Thickness Range Media Supply Roll Capacity Ribbon Width Range Ribbon Roll Capacity Ribbon Core Communications Interface Baud Speed Handshaking Parity Stop Bits Data Bits Roll Fed Die Cut Continuous Fan Fold 4 65 118 mm 1 0 25 mm 4 10 104 0 mm 4212e 4 16 105 7 mm 1 4310e amp 4606e 25 99 6 2475 mm with Cutter min 1 25 31 8mm with peel and Present min 1 50 38mm 0025 01 064 mm 254 mm 8 203 mm O D on a 3 0 76 2 mm or 1 5 38mm core 1 0 4 5 25 114 mm Matched to media approx 1968 600 m long 1 010 006 25 6 mm 2 mm inner diameter USB RS 232 DB 9 and IEEE 1284 Compliant Centronics Parallel 600 to 38 400 bits per second BPS Xon Xoff CTS DTR Even Odd or None L or 2 7 ors Embedded Fonts and Barcodes The printer is equipped with the most popular industry fonts and bar codes see the Programmer s Manual for full listings and detailed information 9 Bit Map Fonts rotated 0 90 180 270 degrees 10 smooth bitmap fonts 6pt 48pt AGFA Scalable Font Engine featuring CG Triumvirate regular and bold condensed scalable fonts with dynamic font attributes Appendix A Specifications 74 Approved Media To achieve optimum print qual
81. ser Menu The User Menu contains basic selections in these menus Media Settings Print Control Printer Options System Settings 1 Some setting changes will only become effective and saved after selecting YES at the Save E Changes prompt 2 Labeling software may in some cases override the printer menu settings see Advanced Menu for details 4 3 The Advanced Menu The Advanced Menu contains all setting control and functional selections in these menus Media Settings Print Control Printer Options System Settings Communications Diagnostics After selecting the Advanced Menu it will be accessed whenever the MENU BUTTON is pressed To enable the Advanced Menu proceed as follows Press the MENU BUTTON Using the UP or the DOWN BUTTON scroll to SYSTEM SETTINGS then press the ENTER KEY 3 Scroll to MENU MODE then press the ENTER KEY Scroll to ADVANCED MENU then press the ENTER KEY Upon completion OK will be displayed and the printer will exit the menu system 1 Some setting changes will only become effective and saved after selecting YES at the Save Changes prompt Vv 2 Labeling software may in some cases override the printer menu settings see Advanced Menu Communications Host Settings to avoid potential conflicts 3 To return to the User Menu re select it or restore the factory defaults Chapter 4 Menu System 36 4 4 The Test Menu The Test Menu contains test and in
82. setting except that VOID will be printed on the faulted label kl 2 VOID will not be printed if insufficient text space exists see VOID DISTANCE below or if the fault occurred after printing 3 The text can be customized see the Programmer s Manual for details VOID DISTANCE Sets the distance to backup and then print VOID on a faulted label where 0 09 2 00 Is the distance measured from the trailing edge of the label which indirectly GE establishes the font size of the text The default setting is 0 5 inches 0 50 RETRY COUNT Sets the number of reprint attempts where 3 Is the last label in the count to be voided before the printer will stop and display a fault message The default setting is one kl Retry counts greater than 1 are only valid for printers equipped with the Linear Scanner or RFID option BACKFEED ON Determines the printer s action printer s action after a fault is cleared where a fault is cleared where CLEAR ENABLED Backup label positioning will occur after the fault is cleared DISABLED No backup label positioning will occur after fault clearing the printer will assume that the current position is correct This is the default setting kl If reloading media the label must be placed its presented position SCL FONT BOLD Sets a scalable font boldfacing amount where FACTOR 1 36 Is the setting based on an incrementing scale where eight 08 is nominal Chapter 4 Me
83. splay and all data sent to the printer will now be output in hexadecimal code along with the printable ASCII equivalents as shown below To exit Hex Dump Mode re enter the Diagnostics Menu and disable the Hex Dump Mode exit the menu then save the changes The figure below is a sample Hex Dump Label After sending a label format to the printer the hex code output will be immediate As a final note many software programs use bit mapping to construct the label making diagnosis difficult Contact Datamax O Neil Technical Support with any questions tL A ct 61166083 2844 19F0 NT 6 AL L VALID 1611 Du DI CHARA ETERS 1 E 11468962 da 1H s H amp LI 3 3 d 4 2 Z 3 4 z 3 2 Hp Fu ORM EE EST TT Chapter 6 Troubleshooting 71 Chapter 6 Troubleshooting 72 A Specifications Mechanical Width Depth Height Weight Operating Temperature Humidity AC Input Voltage Printing Print Method Print Speed Resolution Tear Bar DRAM Memory FLASH Memory 12 62 inches 320 6 mm 18 60 inches 472 5 mm 12 70 inches 322 6 mm 45 pounds 20 5 kg 32 Fto 100 FO Cto 33 10 95 non condensing 90 132 or 180 264 VAC 47 63 Hz auto ranging Direct Thermal Thermal Transfer optional 2 12 IPS 51 305 MMPS 1 4212e 2 10 IPS 51 254 MMPS 1 4310e 2 6 IPS 51 152 MMPS 1 4606 203 dpi 8 dots mm I1 4212e 300 dpi 11 8 dots mm 1 4310e 600 DPI 23 6 dot
84. ssages 20 MID READY READY PR T PRONTO 4 0001 20 MID PRINTING PRINTING 5 0002 20 MID PAUSED PAUSED PAUSE IN PAUSA 6 0003 1Aa 20 MID CANCEL PRINT JOB CANCEL PRINT JOB 7 0004 20 MID CLEARING FAULTS CLEARING FAULTS CANCELLA ERRORI 8 0005 10 MID OF OF DE DI 9 0006 20 MID DOTCHECK IN PROGRESS DOTCHECK IN PROGRESS 10 0007 Faults 20 MID SYSTEM FAULT SYSTEM FAULT DEFAILLANCE SYSTEME ANOMALIA SISTEMA 11 0008 20 MID ADC FAULT ADC FAULT DEFAILLANCE ADC ANOMALIA ADC 12 0009 20 MID HEAD UP FAULT HEAD UP FAULT TETE NON VEROUILLEE ANOM TESTINA ALTA 13 0010 20 MID RIBBON FAULT RIBBON FAULT DEFAILLANCE RUBAN ANOMALIA NASTRO 14 0011 20 MID TOP OF FORM FAULT TOP OF FORM FAULT DEFAIL DEBUT D IMP ANOMALIA BORDO SUE 15 0012 20 MID OUT OF STOCK OUT OF STOCK RUPTURE PAPIER ESAURITO 16 0013 20 MID_CUTTER_FAULT CUTTER FAULT DEFAILLANCE COUTEAU ANOMALIA TAGLIERI 17 0014 20 MID VERIFIER FAULT VERIFIER FAULT DEFAILLANCE VERIFIC ANOMALIA VERIFICA 18 0015 20 MID RIBBONSAVER FAULT RIBBONSAVER FAULT DEFAIL ECONOM RUBAIANOM SALVA NASTRGC 19 0016 20 MID POSITION FAULT POSITION FAULT DEFAILLANCE POSITION ANOM POSIZIONAME 20 0017 20 MID TEMPERATURE FAULT TEMPERATURE FAULT 21 10018 20 MID DMA FAULT DMA FAULT DEFAILLANCE DMA ANOMALIA DMS 22 0019 20 MID PRINT ENGINE FAULT PRINT ENGINE FAULT DEFAILLANCE MOTEUR 23 0020 20 MID_24V_OUT_OF_TOLERANCE 24V OUT OF TOLERANCE DEPASS TOLERANCE 24124V FUORI TOLLERA 24 0021 20 MID_STROBE_TIMING_FAULT STROBE TIMING FAULT DEFAIL DUREE D IMPU A
85. t has passed Windows Logo testing Continue Anya STOP Installation Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for Wh Datamax 0 N ell E 4206P Mark I Click Finish to close the wizard 4 Back Cancel 2 2 Loading Media Load media into the printer as follows 1 Open the media cover Rotate and unlock the Printhead Latch and raise the Printhead Assembly 2 Rotate the Media Guide down 3 Slide the Roll Media onto the Media Hub 4 Route the Media through the printer as shown Raise the Media Guide The Media Guide should be pushed inward so that it is Just touching the edge of the Media Chapter 2 Printer Setup 9 5 Close the Printhead Assembly and rotate the Printhead Latch to the locked position 6 Close the cover and press the FEED button several times to position the media and ensure proper tracking 0 Printhead Assembly Printhead Latch If the printer does not correctly sense the top of each label it may be necessary to calibrate the printer see Section 3 4 Media Calibration The printer is factory set to use 4 inch media and ribbon if thermal transfer equipped When using a different width of media ribbon refer to Section 5 3 Chapter 2 Printer Setup 10 2 3 Media Sensor Adjustment The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top
86. tallation E Pa The software you are installing for this hardware Communications Part has not passed Windows Logo I me wh testing to werty its compatibility with Windows P Tell me i ing i i this testing is Important Continuing your installation of this software may impair or destabilize the corect operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anya STOP Installation Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for F Communications Port Click Finish to close the wizard lt Back Cancel Step B Windows Printer Driver Installation Found New Hardware Wizard 1 The PC will launch the Found New Hardware Wizard again 2 Select the No not this time radio button and then click Next Hardware Wizard Read our privacy policy software Yes this time only Ce No not this time Click Next to continue Found New Hardware Wizard Welcome to the Found New Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for Yes now
87. tation SYMMETRY INVERSION ei STAKETKA MOBEPHYT2 30 CAMBIOS PENDIENTES host changes pending HOSTILE APPROACHING ILRES OBHOBNEHME XOCTA M 4 gt gt i Sheeti 4 H Ready Appendix C Menu Language 89
88. tenance and Adjustments S 5 1 Cleaning Intervals This section details the cleaning adjusting and troubleshooting tips for the printer The following table outlines the recommended maintenance schedule for the various printer parts Printhead Turn off the printer before cleaning the After every roll of media printhead Use solvent on a cotton swab to clean the printhead from end to end Platen Roller Turn the power off Rotate the platen roller and After every roll of media clean it thoroughly with solvent and a cotton Swab Peel Off Roller Rotate the peel off roller and clean it thoroughly After every roll of media with solvent and a cotton swab It is recommended that a solvent containing isopropyl alcohol be used Isopropyl alcohol is a flammable solvent always take the proper precautions when using this substance Proper cleaning is critical To maintain peak performance of the printer Datamax O Neil offers a complete line of cleaning products including pens cards films and swabs Visit our website at http www datamax oneil com to learn more Certified Datamax O Neil The worry free choice for optimal printer performance Chapter 5 Maintenance and Adjustments 59 5 2 Cleaning the Printhead If print quality declines symptoms include non compliant bar codes print dropouts and streaks see sample label below the typical cause is debris build up on the printhead Furthermore when the build
89. ter can be selected through any Window s application Ad femter weart Z Frede euamd Ire Sen tags fei buete kitzsege siah parie Vi weg Fee ie ee SE FE rd Auli Frnter Wrzsd The Flag and adel determine tech ponds ip ue SD det chek Hava Det yous portar i ne Kand bande pus pial docurtartaon at 4 compatible ponte Din Shaig ou can thave thes printer rat othe nehvork wens Joke deren ai waded Uer pile EE fe het ect Im bag fe printer prs murt pesvide a thare name E eg rapt har tha pinos Completing the Add Printer Wizard Tou have nooernhik completed he amp dd Frie verd Vou gd the hiar printer Serine Hanse Dayr HANE Sh edar Hol Shaved Pat P 10120148 Hisa Dhaai MAAS EET H Teeth fuga Ha T ee Ge ca ckk Frith Set Ce O Ceci Comp eng the Add Printer Wizard a heres popari Cer leiec the Ard Phris woud rea mga Hog Bellen ramhar nad Gite a T CANN iaiT RS Va ESO UU TUTE To cise Se wend cick Farah we CSS Appendix B Wireless and Wired LAN Setup Appendix B Wireless and Wired LAN Setup 84 C Menu Language C 1 Changing the Menu Language Different languages and or Datamax O Neil provided translations can be downloaded to replace the standard English menu of the printer by changing the spreadsheet that defines the system dictionary To change the language you will add a new language column or modify the existing column in the spreadsheet
90. tic IP Subnet Mask and or Gateway Address will be used ADDRESSES address stored in the interface USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified Static value will be used Default Setting Vv A server assigned IP address takes precedence over any static IP USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified Static value will be used Default Setting kl A server assigned IP address takes precedence over any static IP address stored in the interface MASK example 255 255 255 000 GATEWAY DUPLEX Specifies the transmission and speed of the wired Ethernet connection CAPABILITY Auto Negotiate default 100 BaseT Full Duplex 100 BaseT Half Duplex 10 BaseT Full Duplex or 10 BaseT Half Duplex PRIMARY The IP address of the primary WINS Server WINS SERVER SECONDARY The IP address of the secondary WINS Server WINS SERVER PRIMARY DNS The IP address of the primary DNS Server SERVER SECONDARY The IP address of the secondary DNS Server DNS SERVER SNMP TRAP Is the address in standard octet format where SNMP tr
91. uery of Printer Configuration Define and Save Optimal Configurations for Applications Saved Configurations can be Shared with other Printers and Sent via Email Download Files Formats and Fonts Query Memory Modules Be sure to use the NETira CT utility located on the Accessories CD ROM that is included with your printer Older versions might not operate correctly with some printers For the latest version please visit our web site at http www datamax oneil com 1 Once installed launch the NETira CT configuration utility 2 Be sure the printer is ON Connect the host to the printer See Section 2 1 2 For Serial Connections a Query the printer by using the Auto Detect button This will connect to the printer and retrieve the setting currently stored in the printer For USB Connections a Inthe toolbar from the drop down menu box select USB_VIRTUAL_COM Then click on the Query Printer Icon de For LAN IP Address Connections Close the Open a configuration file dialogue box a In the toolbar Click on the TCP IP Configuration Icon 3 b In the TCP IP Configuration dialogue box enter the IP address of the printer and click OK The IP address should be displayed on the printers LCD Chapter 3 Printer Operation 23 c In the toolbar from the drop down menu box select TCP IP Then click on the Query Printer Icon D 3 At this point you may browse the
92. up is not removed it may lead to element failure greatly reducing the service life of the printhead Faulty Print Quality Label Streaks indicate a dirty or faulty printhead To clean the printhead 1 Turn Off and unplug the printer 2 Open the cover Unlock the Printhead Latch and raise the Printhead Assembly Allow the printhead to cool before proceeding 3 Move media and ribbon away from the printhead as necessary 4 Using a Cotton Swab moistened not soaked with isopropyl alcohol gently wipe away any build up on the printhead surface paying close attention to the Burn Line Allow the printhead to dry 5 Replace the ribbon and media Lower the Printhead Assembly back to the locked position 6 Close the cover Plug in and turn On the printer Feed several labels to normalize tracking 0 Printhead Latch E d Printhead Assembly Cotton Swab lt Chapter 5 Maintenance and Adjustments 60 Automated Printhead Cleaning 1 Remove media and ribbon 2 Place a Datamax O Neil Cleaning Card part number 70 2013 01 under the printhead Lower and lock the printhead Ensure that the Media Width Adjustment is not engaged 3 Press and hold the TEST Key for approximately four seconds The printer will begin the cleaning routine 4 In cases of heavy build up or if high heat values are typically used for printing flip the card over and repeat Step 3 5 Reinstall your ribbon and media if ne
93. ws driver is located on the Accessories CD Rom included with your printer For the latest version please visit our web site at www datamax oneil com kl If installing the Windows driver for use with an USB connection refer to section 2 1 3 for the installation procedure Installing the Windows Driver Place the Accessories CD Rom included with your printer into your computers CD Rom drive Seagull Driver Wizard Once the CD Rom starts select Install Windows Welcome to the Seagull Driver Driver from the main menu and follow the Wizard instructions on the screen to install This wizard helps you install and remove printer drivers What would you like to do gemermenssnenarnesnrnssesnermrrernerns ver mesennetng C Upgrade printer drivers C Remove printer drivers en Seagull Driver Wizard d sl When prompted select your printer from the Specify Printer Model list i e Datamax O Neil Class Markl1 The manufacturer and model determine which printer driver to use G Continue to follow the on screen instructions to Specify the model of your printer install the driver Datamax 4 4212 Datamax 4 4310 Datamax A 4408 Datamax 4 4606 Datamax A 6212 Datamax A 6310 Datamax Allegro Datamax Allegro 2 Datamax DMX A p Version Source 7 1 1 M 0 03 26 2007 C Seaguil Browse Chapter 3 Printer Operation 21 Important Notes The Windows driver functions the same as any other Windows

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