AMX AVS-MD4-CP10
Contents
1. Error codes can appear either on the control panel or in a terminal emulation program such as HyperTerminal When you are using a control panel one of the most common troubleshooting strategies is to resend the command to see if the error was simply a timeout error When you are using BCS Basic Control Structure commands one common troubleshooting strategy is to enter the command again Often the command has simply been entered incorrectly e g omitting an output in a Change command In other cases the command has specified a value that is not valid e g entering a decibel value in an adjust volume command that is outside the volume range for the audio board Technical Support Before contacting technical support with a question please consult this manual If you still have questions contact your AMX representative or technical support Have your system s serial number ready The system s serial number is normally located on the rear of the enclosure if not remove the left expansion plate above the power receptacle and look inside the enclosure to the left For remote control panels look on the rear of the panel in the lower right corner We recommend recording your system s serial number in an easily accessible location AMX Contact Information e 3000 Research Drive Richardson TX 75082 e 800 222 0193 e 469 624 8000 e Fax 469 624 7153 e Technical Support 800 932 6993 e www amx com us EAM It s Your World Ta2. Plug the power connector back into the CP 10 Remote POWER LINK Rd 7V to 12V 6 GND Q NC 0 Ground 5 Watts FIG 7 Remove power connector wire it and replace 5 Install the CP 10 Remote in a rack see page 15 or other permanent location before plugging the transformer into the power source Rack Installation CP 10 Remote Panels are designed to fit in a standard EIA 19 in 48 26 cm rack Once the CP 10 Remote is wired follow the rack installation instructions below Tip When placing control panels keep in mind that the optimal viewing angle is at eye level To install the CP 10 Remote in a rack 1 Insert the wired panel through the rear of the rack 2 Attach with front mounting screws to hold it firmly in place FIG 8 o Ei on IN i e f a n m j D i o OTe A J du 5 MNI 2e LI LI LI 5 H Y Lu UL all eie TATI RN AAT o SII III FIG 8 Place in rack and fasten with mounting screws 3 Apply power to the panel 4 Wait briefly for the system to establish communication with the remote panel Execute a test switch to make sure the system is working properly see below If the system is not working properly check all system connections and retry the test switch before contacting technical support for contact information see page 18 Executing a Test Switch We recom
3. ag Instruction Manual CP 10 Control Panel Qi AMX mo comm O 0 LELE Or NO CC sao LTCEFEFCIE LKEFEFET oDo 0 0O O AUTOPATCH MODULA A DIE Dj DE L1 O AutoPatch Control Panel Release 1 20 2009 Contents Ii brio GNU CIORI na tc A AE E E a a te 1 Applicability Notice sssr so oaia oo n ia era adie o poa De o anuala oua cea ducatele asa 1 MS Ta eb Dada ile acas doilea aa anna nd 2 da paataniua a S 1 Control RUEMECIM E la aaa aceata aceea ala ode ai 0 da ea aua dt ataca dama deea d setea sia 2 Executing Switches dnei enoe bai ic la apt ll ala pa 3 Verifying Signal Status a noii ta i lie c e i n a dl i e i 5 Executing Presets scie sicilieni e Dei aaa ge i mie p i taiate 7 Global amp Local Presets OverVview cssccccccsssecccscsssssecsscssssecesscsssecessssssseesscsssseseesscssesesesenes 7 Executing Local Presets inc siccicccienesccetedessicivenseccecsedesectceseuveduecersorsudececcoseppeacectbdegesceventeccersieeive 8 Defining Global Presets csccicecsssededccscesedsesesccesoudscedeveetteivecsaccesetsssdessbeteedosndeccesavsugesexsextetsdesdeeevs 9 Executing Global Presets siisii C 10 Checking the Software Version said eine eri i iii ap i aia lt 11 Installing a CP 10 Remote Control Panel eri tito dara coaie 12 General Specifications 2 22 101 rtr ette erroe ober Env EE HE i Ep eue REeU aep eo eus ep ev
4. AutoPatch pigtail provided a 1000 ft 305 m Comm cable customer supplied COMM LINK o o o voor S FIG 5 Plug pigtail into the Comm Link 3 Onthe matrix switcher s CPU unplug the REMOTE XNNet connector for REMOTE connector location see the matrix switcher documentation 4 Loosen the two outer screws on the connector 5 Insert the two wires from the CP 10 Remote into the two outer slots of the REMOTE connector on the matrix switcher leaving the center slot empty FIG 6 Note that either wire can go into either of the outer slots FIG 6 Insert wires into REMOTE connector on enclosure 6 Tighten the screws and plug the connector back into the CPU Applying Power Power Requirements O AMX AutoPatch wall transformer Or O 7 VDC to 12 VDC 500 mA Important A ways use a UL approved power source Be sure to check the power source documentation for information specific to that power source The instructions below are for using the optional AMX AutoPatch wall transformer If you use the AMX AutoPatch transformer the side of the wire with the white stripe is positive and the other side is ground To apply power to the CP 10 Remote using the wall transformer 1 Unplug the CP 10 Remote s power connector 2 Loosen the ground and positive screws 3 Insert the power cable ground and positive wires into the slots FIG 7 and tighten the screws 4
5. or contact your AMX representative for contact information see page 18 Once the local presets have been defined as part of the configuration file the new file must be loaded to the system s CPU see the XNConnect Help file Global Preset A global preset is a snapshot of an entire system s state which enables that system state to be replicated at a later time The system state includes all current signal routings regardless of the number of levels involved and any digital gain and or volume settings Before defining a Global Preset route the system to the desired state including audio settings if applicable A global preset number is assigned to a system state during runtime using the CP 10 Control Panel or BCS commands and is stored in the switcher s non volatile memory That system state can then be restored at any time by selecting the assigned global preset number Note Global presets cannot be defined created in XNConnect Since the CP 10 Remote Control Panel can be used to operate different types of matrix switchers check the product documentation for any limitations to the number of supported global presets We strongly recommend keeping track of the number used and the system s routing state for each global preset If another system state is assigned a previously used number the former state will be automatically overwritten Caution f the system is reconfigured global presets may be lost depending on the method used
6. outputs If no outputs are routed to the specific input DIS disconnect displays in the Output field The Status screen below indicates that Input 2 is not routed to any outputs 5 Press the Status Key to return to the Status screen and select another signal to verify Or Press the Cancel Key to return to the Command screen The following example verifies the signal status of Output 9 on Level 0 To verify the status of an output signal 1 Atthe Command screen press the Status Key The Status screen appears 4 Press the Take Key An input The status screen below left indicates that Output 9 is receiving a signal from Input 3 No inputs The Status screen below right displays DIS disconnect in the Input field indicating that Output 9 is not receiving a signal from an input 5 Press the Status Key to return to the Status screen and select another signal to verify Or Press the Cancel Key to return to the Command screen Executing Presets Global amp Local Presets Overview Global and local presets are predefined sets of switches that can easily be executed Local Presets A local preset is a predetermined set of switches on a particular level virtual matrix that are routed simultaneously They are stored in each enclosure s configuration file and can be executed at any time Local presets are not programmed defined at the factory To program them use XNConnect see the XNConnect Help file
7. selected first You can enter multiple output signals but only one input signal and only one level To select multiple outputs you must select the input first Once satisfied with the switch selections press the Take Key to execute the switch You can return to the Command screen FIG 3 at any time by pressing the Cancel Key Pressing the Cancel Key does not cancel any completed operations FIG 3 CP 10 Command screen For new installations we recommend that before attaching all inputs and outputs you execute a test switch routing Input 1 to Output 2 on the level designated by the enclosure s Connector Guide Depending on the signal type e g component signals you may need to attach multiple input and output connectors The example following switches Input 1 to Output 2 on Level 0 To execute a switch 1 Atthe Command screen press the Change Key The Change screen appears 4 Press the Output Key and enter 2 5 Press the Take Key Input 1 is routed to Output 2 and the system returns to the Command screen To execute a switch with multiple outputs 1 Complete Steps 1 through 3 above 2 Press an Output Key and then press the Space Key repeating until all desired outputs are selected use no more than 33 outputs at one time If necessary use the left and right arrow keys to navigate through the entries 3 Press the Take Key Input 1 is routed to Outputs 2 3 4 and 5 and the system returns to
8. to load the new configuration file see the XNConnect Help file Executing Local Presets Note Executing a local preset does not change any system routings that are not part of the preset Make sure the CP 10 is on the level virtual matrix where the local preset resides To return to the Command screen at any time press the Cancel Key The example below executes Local Preset 6 on Level 0 To execute a local preset 1 At the Command screen press the Preset Key The Global preset screen appears 2 Press the Level Key to access the Local Preset screen The Local preset screen appears with the cursor after the Level prompt ap Caution Before selecting multiple presets make sure all the presets switch on the same level 4 Press the Preset Key again and enter 6 When entering multiple presets separate the numbers by pressing the Space Key after each entry 5 Press the Take Key Local Preset 6 is executed and the system returns to the Command screen Defining Global Presets To return to the Command screen at any time press the Cancel Key The example below defines Global Preset 3 and the example on page 10 executes Global Preset 3 To define a global preset 1 Route the system to the desired state 2 Atthe Command screen press the Preset Key The Global Preset screen appears 3 Press the Preset Key again The program prompt appears with the cursor after the prompt Note From the Glob
9. 32 and flex slot models FG1034 234 4 RU Modula RGBHV HD 15 and Modula CatPro models Remote Control Panel The CP 10 Remote Control Panel Model FG1090 216 can be ordered as a separate unit to control a Modula a Modula CatPro an Optima an Optima SD or a Precis SD Overview The CP 10 is used for controlling the system s switches and system attributes Although control panels are optional we recommend one per system for system verification redundant control and troubleshooting FIG 1 illustrates a Modula Distribution Matrix with a CP 10 Control Panel Other models may vary slightly in appearance Power Indicator AUT H MODULA SERIES FIG 1 CP 10 on a Modula Note AMX AutoPatch software can also be used to control a system for more information see the AMX AutoPatch CD In addition AMX AutoPatch enclosures can be controlled using BCS Basic Control Structure commands transmitted through an external controller for more information see the BCS Protocol Instruction Manual on the CD or at www amx com Control Keys Command Keys LCD Command Screen Take Key AutoPatch gs Arrow Keys CANCEL PAL Dr LL E STATUS LEVEL CHANGE INPUT OUTPUT Number Keys 0 through 9 SPECIAL PRESET PROGRAM BACKLIGHT UNDO SPACE DECI DCI D FIG 2 CP 10 LCD amp control panel keys Note The following keys are not currently implemented Special Undo
10. Comma Period and Up and Down Arrows Keys amp Functions e Cancel Key cancels an incomplete command and returns the panel to the Command screen Cannot undo a completed operation i e an operation followed by the pressing of the Take Key e Take Key functions like the Enter key on a computer key board Pressing the Take Key instructs the system to complete an operation e Status Key queries the system for signal routing information and switch verification e Level Key prepares the system to receive a level identification number When controlling a system with a CP 10 the terms Level and VM Virtual Matrix are interchangeable e Change Key prepares the system to accept a Change command e Input source Key prepares the system to receive an input source identification number as the next entry e Output destination Key prepares the system to receive an output destination identification number as the next entry e Arrow Keys scroll left or right through long lists of outputs required only when an arrow graphic is displayed on the LCD Command screen e Preset Key implements local and global presets e Program Key displays software version only e Backlight Key illuminates the LCD for approximately 20 seconds Press the Backlight Key again to turn the backlight off before the 20 seconds are over e Space Key inserts a space between multiple outputs or multiple local presets when enter
11. a sue scada ee esae ee Ere 12 Connecting to AMX AutoPatch Matrix Switcher csccccssssssssesssssscesssssseeessssssseesessssseeees 13 ApplyingPOWeLt 21 ree ero ete dac tren de a c asediate aaa e IER ERR Ela SERERE EE RE e ERE ERR ENDE 14 Rack Installati6h 2 5 otii tette eae ebore ied retta np can o puedo aaa delia ior aee aep uaa een 15 Executing a Test Switch HR 15 Appendix A System Error Codes seississiisessossvssavsnsssnsssasnoisenstssnesnosanssacivonsousecene 17 Common System Error Codes eiecti tegeret cevesscusteessistecesesvessecucestcasesdceseceseetecesseseesetes 17 Troubleshooting iiie retorno a t l sa da o xe uote xen eee locatia 18 HESDBIPEIBSU rep d 18 Contents ii CP 10 Instruction Manual Introduction Applicability Notice The information n this manual applies to the CP 10 Control Panel which comes with many of the Modula pre engineered systems or can be ordered as part of a custom system or as a remote control panel Pre Engineered Systems The CP 10 is a component of a number of Modula pre engineered systems that do not include audio volume control All Modula pre engineered systems are numbered FGP34 xxxx xxx e g FGP34 0412 112 Custom Systems The CP 10 can be ordered as an option for Modula 3 RU and 4 RU custom systems CP 10 Control Panels for Custom Systems Model Type of Enclosure Models FG1034 213 3 RU Modula 32x
12. al Preset screen press the Preset key to toggle between the Program prompt and the Execute prompt 4 Enter 3 as the number to be associated with the current system state 5 Press the Take Key The current system state can now be recalled at any time by executing Global Preset 3 The system returns to the Command screen Note We strongly recommend keeping track of the numbers and system state routings used for global presets If another system state is assigned to a previously used number the former state will be automatically overwritten Executing Global Presets To return to the Command screen at any time press the Cancel Key Note When you execute a global preset the system routes the switches immediately To execute a global preset 1 At the Command screen press the Preset Key The Global Preset screen appears with the cursor after the Execute prompt 2 Enter 3 3 Press the Take Key Global Preset 3 is executed and the system returns to the Command screen Checking the Software Version Use the following steps to check the software version of the CP 10 Control Panel To check the software version 1 Press the Cancel Key 2 Atthe Command screen press the Program Key The Software Version screen appears Current software version number Installing a CP 10 Remote Control Panel This chapter covers rack installation for the CP 10 Remote Panel FG1090 216 as well as instructions for
13. e table Error Code E01000A Name Enclosure timeout error Meaning One or more of the enclosures in a multi enclosure system did not acknowledge a control operation command Troubleshooting Strategies Resend the command Check the Status LED on the rear of each enclosure If any are red contact technical support Check the power indicators Check the link connections between enclosures EFF8002 Enclosure timeout error The operation was not completed before the timer expired Resend the command Check the power indicators Check the link connections in multi enclosure systems Check that the level used in the command was valid EO1DFFF Audio request error A volume or gain request was made on a level that does not Switch audio Resend the command on a level that includes audio W010005 Sync timeout warning The system did not receive the vertical interval sync signal Note that the switch occurred but not at the sync interval Resend the command Check the sync cable connections Checkthe HyperTerminal splash screen to verify that sync is enabled see the vertical interval sync board information in the matrix switcher s manual Check that the sync signal from the generator is being received by the vertical interval sync board Power the system down and check sync board alignment and seating uis RN Troubleshooting
14. ing a command Output and local preset prompts are the only prompts that accept multiple number entries e Number Keys 0 9 enter level input output and preset numbers and to enter digits for any other functions that may require numbers LLLA ee Executing Switches A switch is an active connection between an input source device and one or more output destination devices The signals routed in a switching operation are individual signals or groups of individual signals coming through the connectors on the rear of an enclosure You can execute switches from the CP 10 using the steps below Switching Level All switches are executed on a specific level virtual matrix When controlling a system with a CP 10 the terms Level virtual matrix and VM are interchangeable The standard levels for most AMX AutoPatch matrix switchers are 0 All Audio follow Video 1 Video and 2 Audio Unless otherwise specified switches are executed using the factory designated default level of audio follow video Level 0 When using the default you do not have to press the Level Key and a level number When executing a switch on a level other than the default e g video alone is usually VM 1 you must press the Level Key and the desired level number When specifying a level be sure it includes all the signals you want to route Executing Switches In an execute switch command either an input or an output can be
15. ke Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA e 800 222 0193 e 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com 1 09 2009 AMX All rights reserved AMX and the AMX logo are registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time
16. linking the panel to an enclosure When the installation is complete execute a test switch to make sure the system is working properly see page 15 General Specifications Parameter Cable for XNNet Communications Value Two conductor 20 AWG 7 28 strand cable with a drain wire or shield such as Alpha 2412C customer supplied Maximum length of cable 1000 ft 305 m total including linked panels Power 7 VDC to 12 VDC 500 mA Operational Temperature 32 F to 110 F 0 C to 43 C Humidity 0 to 90 non condensing Dimensions 1 0 in 2 54 cm depth 18 9 in 48 0 cm width with mounting ears 5 2 in 13 21 cm height 3 RU Weight Approximately 2 Ib 0 91 kg per panel Rear View Power connector Comm Link connector 5 Watts AutoPatch Cheney WA USA 508 295 2696 FIG 4 Rear view of CP 10 Remote Panel Connecting to AMX AutoPatch Matrix Switcher Communication Cable Requirements Dl Two conductor 20 AWG 7 28 strand cable with a drain wire or shield such as Alpha 2412C customer supplied Maximum length of cable 1 000 ft 305 m total including linked panels Q AMX AutoPatch pigtail provided To connect a CP 10 Remote to an AMX AutoPatch Matrix Switcher l Attach the two wires of the AMX AutoPatch pigtail to the communication cable 2 Onthe rear of the panel plug the AMX AutoPatch pigtail into the Comm Link connector FIG 5
17. mend completing the installation by executing a test switch routing Input 1 to Output 2 on the level designated by the enclosure s Connector Guide the following example uses Level 0 To execute a test switch 1 Atthe Command screen press the Change Key The Change screen appears 2 Press the Level Key and enter 0 5 Press the Take Key Input 1 is routed to Output 2 and the system returns to the Command screen If the system is not working properly check all system connections and retry the test switch before contacting technical support see page 18 Appendix A System Error Codes This appendix contains an overview of common error codes that can appear on a CP 10 Control Panel provides basic troubleshooting strategies and gives technical support contact information Common System Error Codes The table below lists the error code the name of the code the meaning of the code and some basic troubleshooting strategies additional troubleshooting strategies are included on page 18 The codes in the table are not intended to be comprehensive If an error code appears that is not listed note the specific number and contact technical support for contact information see page 18 The first letter of the error code indicates the following Q E Error Q W Warning Q I Information Q A Alarm requires immediate attention Because these codes very rarely appear they are not included in th
18. the Command screen Verifying Signal Status Signal status can be verified to confirm that a switch has executed properly or to confirm correct routing to multiple outputs destinations without accidently executing or disconnecting switches Input status and output status both function on the CP 10 Control Panel An output can only receive a signal from one input source therefore verifying the status of an output will display only the one input it is currently receiving a signal from It will not show other outputs that are also receiving a signal from the same input Verifying an input will display all outputs currently receiving the input s signal Once in Status mode the CP 10 stays in Status mode until the Cancel Key is pressed You can return to the Command screen at any time by pressing the Cancel Key The following example verifies the signal status for Input 2 on Level 0 To verify the status of an input signal 1 Atthe Command screen press the Status Key The Status screen appears 2 Press the Level Key and enter 0 4 Press the Take Key A single output The Status screen below left indicates that Input 2 is routed to Output 4 Multiple outputs The Status screen below right indicates that Input 2 is routed to multiple outputs When the screen does not have enough room to display all of the outputs that the input is routed to use the right arrow key to scroll right and see the rest of the outputs No
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