3M Multi-Touch Display M2467PW (24”)
Contents
1. 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 21 Ifyou are using 3M MicroTouch MT 7 Software launch the MT 7 Control Panel and follow the instructions on the Main tab You ll be asked to touch 3 targets Calibration MT 7 provides a 3 point calibration for optimum accuracy for your touch display Calibrate If you are writing your own drivers you should provide your own video alignment tool Use the Paint program Start gt Programs gt Accessories gt Paint to determine if you have multi touch operation Retest the accuracy after you perform a calibration 3M Touch Systems Inc Proprietary Information TSD 40532C 22 3M Multi Touch Desktop Display User Guide APPENDIX A 3M PX Controller Communications This appendix is intended for software developers only and discusses the fundamentals of communicating with the PX controller The firmware commands which are usually issued by a driver or utility program on the host system control the operation of the controller This appendix lists the recommended firmware commands and describes how to use each of these commands Overview of USB Firmware Communications Developers may use this information when writing touch applications developing custom drivers or touch configurations or testing their touch systems Developers can issue commands to initialize the controller select operating modes2. Soft resets are automatic after any block parameter changes Table 11 Reset Setup Stage Offset Field Size Value Description 0 bmRequestType 1 0x21 Class H2D Interface l bRequest l 0x09 Set Report 2 wValue 2 0x0303 msb 03 Feature Isb 03 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 Table 12 Reset Data Stage Offset Field size Value ___Description 0 Report ID l 0x03 Feature Report ID l Report Subtype l 0x07 Indicates a reset request 2 bResetType l 0x01 Soft Reset 0x02 Hard Reset 3 7 5 0 Not used A Hard Reset will cause the controller to re enumerate In the case of a Soft Reset after sending the command the controller will acknowledge ACK the transfer but the command will not yet be completed Before sending any other commands the host should poll with GetStatus until the command status field returns Soft Reset Occurred Command Complete or Fail Any timeout for this status polling should be 2 seconds minimum Set Feature Restore Defaults This is a request to restore parameter defaults 3M Touch Systems Inc Proprietary Information TSD 40532C 28 3M Multi Touch Desktop Display User Guide Table 13 Restore Defaults Setup Stage Offset Field size Value ___Description 0 bmRequestType 1 0x21 Class H2D Interface l bRequest l 0x09 Set Report 2 w Value 2 0x0303 msb 03 Feature Isb 03 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 Table 14 Resto
3. TSD 40532C 12 3M Multi Touch Desktop Display User Guide To connect the Multi Touch Desktop Display 1 Turn off your computer You should always turn off the computer before connecting or disconnecting a device 2 Select either the DVI HGMI or VGA cable Connect one end of the video cable to the video connector on the display Connect the other end to the video card in your computer 3 Connect one end of the touch sensor USB cable to the LCD Connect the other end to an available port on your computer Plug the AC power cord into the display 5 Connect the power cable to an appropriate power source Testing the Multi Touch Desktop Display Note The Desktop Display has a power status light located on the front of the bezel After connection turn on the power switch located at the bottom of the front bezel Before testing your touch display make sure all cables are connected properly Be sure to tighten all cable screws To test that the display is working properly 1 Turn on your computer Do not touch the screen during the startup sequence so you do not interrupt the initialization sequence which affects touch positioning 2 Make sure the video image is displayed If it is not check the LED to ensure that the display is not in power save mode orange 3 Make sure the video image is centered within the screen area Use the display controls to adjust the image if necessary You can adjust the horizontal and ver
4. TSD 40532C 3M Multi Touch Desktop Display User Guide 7 A WARNING To avoid the risk of electric shock which could result in serious injury or death Do not expose the display to rain or other sources of water steam or moisture Do not place foreign objects on the display or its cables Do not remove the cover or back of the display Ensure that connecting the unit to the power source will not overload the power source A CAUTION To avoid the risk of glass breakage which may result in minor or moderate injury Handle the display with care to avoid breaking the touch sensor The display contains glass parts Dropping the display may cause the glass parts to break Ensure mounting screws are tightened fully to prevent instability Do not place foreign objects on the display To avoid the potentially hazardous situations associated with the use of isopropyl alcohol or other solvents for cleaning which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label To avoid possible environmental contamination which may result in minor or moderate injury e Dispose of the flat panel display according to applicable governmental regulations To avoid the risk of potential impact and instability which may result in minor or moderate injury and or property damage e Do not mount using the VESA mount unless using a UL listed type
5. Receiving Reports from the Controller The controller sends a variety of reports to the computer The first byte of each report is the Report ID that defines the structure and content of the report The controller sends some reports as a direct response to a computer request synchronous The controller will also send some reports as the result of an external event such as a touch asynchronous Command Set The USB command set is implemented by using HID Get Feature and Set Feature commands The various requests and reports are grouped together by report size under a common feature ID HID Class Requests The following table summarizes the available HID class requests Table 1 HID Class Requests Summary HID Report Get Feature Set Feature Set Feature Set Feature Get Feature Command Name bmRequest bRequest Type GetStatus OxAl D2H 0x01 Calibrate 0x21 H2D 0x09 Reset 0x21 H2D 0x09 Restore Defaults 0x21 H2D 0x09 GetMaxCount OxAl D2H 0x01 Set Feature Calibration This is a command to do a Calibrate Extended style calibration The controller will auto orient on this 2 point calibration Feature Report ID 0x06 0x03 0x03 0x03 0x12 3M Touch Systems Inc Proprietary Information TSD 40532C Report Subtype Data Stage Bytes N OO 00 CO 24 3M Multi Touch Desktop Display User Guide Table 2 Calibration Setup Stage Offset Field size Value ___Description 0 bmRequestTyp
6. an available USB port to connect the touch sensor cable e Your PC must have a video card and video driver already installed for the display If you need to install a video card or a video driver refer to your computer documentation for instructions When choosing your workspace select a sturdy level surface Also make sure you can easily access the back of the touch display and the computer Easy access helps ensure a smooth setup of the touch display Note Before setting up your Multi Touch Desktop Display refer to the Important Safety Information section at the beginning of this document 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 11 Unpacking Your Touch Display Carefully unpack the carton and inspect the contents Your Multi Touch Desktop Display includes the following cables and accessories USB communication cable DVI and VGA video cables and an HDMI to DVI converter Audio cable US power cable and brick Software CD and documentation Cables Included with Your Multi Touch Desktop Display USB cable VGA cable DVI cable US Power cable DVI to HDMI converter Connecting the Touch Display A CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment 3M Touch Systems Inc Proprietary Information
7. mounting arm bracket or a kiosk rated for the weight of the monitor and mounted with correct installation hardware following installation UL guidelines to a rated wall or mounting bracket e Ensure mounting screws are tightened fully to prevent instability e Do not place foreign objects on the display To reduce the risk of muscle strain related to accessibility which may result in minor or moderate injury and or property damage e Do not install the monitor in a manner or location with awkward accessibility Extended use may result in muscle tendon or fixed posture strains It is recommended you take periodic breaks from continuous use NOTICE You are notified that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment Do not use longer screws as they could potentially damage electronics inside the display 3M Touch Systems Inc Proprietary Information TSD 40532C 8 3M Multi Touch Desktop Display User Guide Important Notes e In extreme temperature and humidity situations you may observe condensation between the touch screen and the display To minimize this condition place the unit where it will be used and allow a 24 hour environmental stabilization period prior to powering on the display Any noticeable condensation is temporary and will have no long term affect on the operation of the display e When unplug
8. over the buttons for easy reference Adjusting the Desktop Video Display Your Multi Touch Desktop Display has four controls to adjust the video display e Menu Select Shows or hides the on screen display menu Select highlights the current menu option or saves the current setting Press Decrease or Increase to change the value i Decrease Enables you to scroll backwards through items on the menu decrease the value of selected option or move to the previous menu item Ea Increase Enables you to scroll forward through items on the menu increase the value of selected option or move to the next menu item e If you do not press the Menu Select or Decrease or Increase buttons for up to 30 seconds the display adjustment program times out and hides the menu options You can press the Menu button once to display the menu below for quick adjustments menu A o a Pressing Menu button again will pull up the On Screen Display OSD menu as shown below 3M Touch Systems Inc Proprietary Information TSD 40532C 16 3M Multi Touch Desktop Display User Guide losD__ Choices_ Description S SIGNAL SELECT Choices are VGA HDMI DP or Exit Selects the applicable input source VIDEO Choices are Brightness Contrast or Exit BRIGHTNESS Selecting the Brightness option will allow you to adjust the brightness of the display Adjust the brightness using the or buttons and p
9. solution ratio of 50 50 is the best cleaning agent for your touch sensor e Apply the cleaner with a soft lint free cloth Avoid using gritty cloths e Always dampen the cloth and then clean the sensor Be sure to spray the cleaning liquid onto the cloth not the sensor so that drips do not seep inside the display or stain the bezel 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 9 A CAUTION To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label Be sure to follow solvent manufacturer s precautions and directions for use when using any solvents It is important to avoid using any caustic chemicals on the touch sensor 3M Touch Systems Support Services 3M Touch Systems Inc provides extensive support services through our website and technical support organization Visit the 3M Touch Systems website at http www 3m com touch where you can download MT 7 software and drivers obtain regularly updated technical documentation on 3M Touch Systems products and learn more about our company Whenever you contact Technical Support please provide the following information e Touch display size part number and serial number e Current driver versio
10. 15 Coordinate Data Report 0x13 Data Stage Offset Field Size Value Description 0 Report ID l 0x13 Report ID l Touch Report 10 See table 16 Touch Report Structure 11 Touch Report 10 See table 16 Touch Report Structure 21 Touch Report 10 See table 16 Touch Report Structure 31 Touch Report 10 See table 16 Touch Report Structure 41 Touch Report 10 See table 16 Touch Report Structure 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 29 Offset Field Size Value Description 51 Touch Report 10 See table 16 Touch Report Structure 6l Actual Count 1 1 to 60 Number of valid touch reports 62 Not used l 0 63 Not used l 0 Table 16 Touch Report Structure 0 Status 6 OxXX 0x00 Report not valid 0x04 Not touching 0x07 Touching 1 Touch ID 1 0 255 Touch thread ID number 2 X Isb l OxXX X O 7FFF 3 X msb 1 OxXX 4 Y Isb 1 OxXX Y 0 7FFF 5 Y msb 1 OxXX 6 Width Isb l OxXX Width 0 7FFF 7 Width msb 1 OxXX 8 Height Isb 1 0xXX Height 0 7FFF 9 Height msb i OxXX 3M Touch Systems Inc Proprietary Information TSD 40532C 30 3M Multi Touch Desktop Display User Guide APPENDIX B Regulatory Information Regulatory Agency Approvals Your product complies with the following regulatory standards e FCC B e CE e TUV e RoHS WEEE directives This equipment has been tested and found to comply within limits for a Class B digital device pursuant to Part 15 of the FCC rules
11. 3M Multi Touch Desktop Display User Guide For the Multi Touch Desktop Product Line M1866PW M2167PW M2467PW and M2767PW Read and understand all safety information contained in this document before using this product 3M Touch Systems Inc Proprietary Information TSD 40532C 2 3M Multi Touch Desktop Display User Guide The information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of 3M Touch Systems Inc 3M may have patents or pending patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document The furnishing of this document does not give you license to these patents trademarks copyrights or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems Inc The information provided in this document is intended as a guide only For the latest detailed engineering specifications please contact your 3M Touch Systems Inc Application Engineer 3M Touch Systems Inc is committed to continually improving product designs as a result product specifications may be subject to change without notification RoHS compliant 2011 65 EU means that the product or part does not contain any of the following substances in excess of the following maxim
12. M MicroTouch Software Remember that Windows 7 does not require any additional software to enable multi touch functionality However for Windows XP Vista or Linux operating systems 3M MicroTouch Software enables your Multi Touch Desktop Display to work with your computer 3M MicroTouch Software includes a control panel for setting your touch sensor preferences and a diagnostic utility If you are experiencing problems with the touch sensor you can use the diagnostic utilities provided to test the system For more information on installing this software and using the control panel refer to the 3M MicroTouch Software User Guide on the accompanying CD or on the corporate website at www 3m com touch Video Alignment The Multi Touch Desktop Display has been calibrated prior to shipment and the display as delivered should not require video alignment You should be able to accurately touch icons on the sensor If for some reason you cannot do this the touch sensor s active area may not be aligned to the underlying video Regardless of the operating system after you connect your touch display If you are using Windows 7 you may calibrate by accessing the Software Diagnostic Utility SDU found on the enclosed CD Launch the SDU from the CD Select the Tools menu and highlight Calibration The screen below appears and you should touch the 2 targets as they appear Press Escape to cancel Calibration Co
13. Multi Touch Desktop Display Syse mM REGULE MENES orcas aovientuasueadaadentanesseeseaadeeeensdaruts Unpacking Your Touch Display eeeseseeenessesssseeeresssssssseressssssseeerssss Connecting the Touch Display osioissa iaaeaie iah Testing the Multi Touch Desktop Display sssssennessssssseerssssssssseesssss VESA Mounting Opton eessssssseeersssssseeerrsssssssceerrssssssecerrssssssseereeess Video Card Regdiire menl siasi e a e eeieaones Using the Standard Controls for the Video Card cccccccccssseeeeeeeeees Supported Video Display Modes and Refresh Rates cc eeeeeees Configuring the Display Settings cccccccccccccceceesessssseseesseeeeeeeeeeeees Multimedia Fear Sessa a cidanste hiatus takai iacs eteat ince Access tothe Video Controls ss sccsccdsseesveetcdecns tes e ae Adjusting the Desktop Video Display cccccsssssssecceeeeeeseeeeeeeeeeeees Chapter 3 Enabling Your Multi Touch Desktop Display Windows 7 USB Compatibility ceeccccccccccesessseeeceecceeeaeeneeeeeeees PAI Oe r PIAtOGiis osar E Multi touch Application Support ccccccceecsseccccceeeeseeeecceseeeeaeeeeeeeees Installing 3M MicroTouch Software cccccseessseccececeeeeeeeeeeeeeees VIJECA NS D1 G0 Il arrea Hemet e Mace TNS ONT Pee a ASOT Men esr ner nen ROL en 3M Touch Systems Inc Proprietary Information TSD 40532C Appendix A Appendix B 3M Multi Touch Desktop Display Use
14. These limits are designed to provide reasonable protection against harmful interference in residential installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Move the equipment away from the receiver e Consult the dealer or an experienced radio television technician for additional suggestions A CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 31 Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada This device complies with Part 15 of the FCC rules Operation is subject
15. and execute diagnostic functions Note This document assumes you are familiar with USB standards and modes of communication with USB devices as well as firmware commands and how to use them Executing some commands may alter the performance of your sensor and render it inoperable You should be aware of the results before executing any firmware commands To optimize the performance of the PX controller and simplify the development of custom drivers 3M Touch Systems recommends you use the commands listed in this appendix for current development Communication Basics This section provides information on sending firmware commands to the controller and interpreting the responses that the controller returns The default operation of the PX controller is USB Rev 2 0 full speed The USB command set is implemented by using vendor requests and vendor reports 1 e vendor specific transactions The controller issues some reports without prompting the computer The computer can also send requests to the controller to change how it operates or receives information about the controller The controller issues a synchronous report in response to some of these requests 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 23 You need to know product ID and the vendor ID to write your own driver These values are required for identifying the controller Call 3M Touch Systems for more details
16. e In most cases you adjust these settings by using a program or utility provided by the manufacturer of the video card For example you can use the Windows Display Properties control panel to adjust the desktop area resolution color depth and refresh rate Whenever you change these settings the image size position or shape may change This behavior is normal You can readjust the image using the display controls described in this chapter For more information on adjusting the desktop area resolution color depth or refresh rate refer to the user manual that came with your video card If you change the resolution it is a good idea to calibrate your touch screen Supported Video Display Modes and Refresh Rates Your video card should support one of the display modes specified in Table 1 If you select an unsupported video mode the display may stop working or display unsatisfactory picture quality Table 1 Applicable Display Modes and Refresh Rates Display Mode Refresh Rate Hz 640 x 350 70 640 x 480 60 72 and 75 720 x 400 70 800 x 600 56 60 72 and 75 1024 x 768 60 70 and 75 1280 x 1024 60 and 75 1360 x 768 60 1680 x 1050 60 1920 x 1080 60 3M Touch Systems Inc Proprietary Information TSD 40532C 14 3M Multi Touch Desktop Display User Guide Configuring the Display Settings After you connect your Multi Touch Desktop Display and turn on your computer you may need to configure one or more of these di
17. e 1 0x21 Class H2D Interface l bRequest l 0x09 Set Report 2 wValue 2 0x0303 Msb 03 Feature Lsb 03 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 Table 3 Data Stage Offset Field Size Value Description 0 Report ID l 0x03 Feature report ID l Report Subtype l 0x04 Indicates a calibration request 2 bCalType l 0x01 0x01 Extended cal CX 3 7 Not used 5 0 Not used The device stalls endpoint 0 if the command cannot be processed successfully The request cannot be processed 1f an invalid calibration type is given in the wValue field The request will also fail if the 2 calibration points do not fall within certain bounds established by the firmware These bounds require that the 2 calibration points be in opposite quadrants of the sensor The host should issue a GetStatus request to determine the status of this request The status report includes a command status byte which will be set as shown below Table 4 Calibration Response Command Status Byte Description 0 1 2 Calibration Failed Controller is waiting for a touch in the lower left corner Calibration software paints a target in the lower left corner Controller is waiting for a touch in the upper right corner Calibration software paints a target in the upper right corner Calibration completed successfully The controller does not timeout waiting for touch Use the soft reset command to abort the calibration Determining Target Areas The defa
18. f the controller Among the uses for this request are determining whether there were any power on check errors and determining whether the last request was completed successfully Table 5 Controller Status Setup Stage Offset Field size Value ___Description 0 bmRequestType 1 OxAl Class D2H Interface l bRequest l 0x01 Get Report 2 wValue 2 0x0306 msb 03 Feature Isb 06 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 8 Always 8 Table 6 Controller Status Data Stage controller response Offset Field Size Value Description 0 Report ID l 0x06 Feature Report ID l POC Status l OxXX Power On Check Status 2 Cmd Status l OxXX Status of last command 3 Touch Status l 0 Not used 4 Async Reports l 0xXX 0x00 async touch output off 0x01 async touch output on 5 7 Not used 3 0 Not used 3M Touch Systems Inc Proprietary Information TSD 40532C 26 3M Multi Touch Desktop Display User Guide POC Status The status of the Power on Checks Various controller systems are checked at power up If any failures in these systems are detected a POC flag is set The POC status field reports the state of these flags Table 7 Power On Check Bit Fields Bit Number Description Notes 0 Not used l ROM_ERROR Code area checksum error 2 PWM Error Touch screen not connected or potential problem 3 NOV_ERROR Parameter blocks checksum error 4 HDW_ERROR Problem with ADCs 5 7 Not used Cmd Status The status for the last command request Th
19. ging power supply cord hold the plug do not pull by the cord e Do not connect or disconnect this product during an electrical storm e Install the display in a well ventilated area Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation e Do not expose this display to direct sunlight or heat Passive heat may cause damage to the housing and other parts e An inherent characteristic of the PCT sensor is a fine grid pattern that may be visible under certain lighting conditions e Do not install this display in areas where extreme vibrations may be generated For example nearby manufacturing equipment may produce strong vibrations The vibrations may cause the display to exhibit picture discoloration or poor video quality Maintaining Your Touch Display To maintain your display and keep your display operating at peak performance e Keep your display and touch sensor clean e Adjust the display video controls e Do not install the display in a place where ventilation may be hindered Always maintain adequate ventilation to protect the display from overheating and to promote reliable and continued operation Touch Sensor Care and Cleaning The touch sensor requires very little maintenance 3M Touch Systems recommends that you periodically clean the glass touch sensor surface Be sure to turn off your display before cleaning Typically an isopropyl alcohol and water
20. hether non specified direct indirect special incidental or consequential including downtime loss of profits or goodwill regardless of the legal theory asserted Copyright 2011 12 3M All rights reserved Document Title 3M Multi Touch Desktop Display User Guide Document Number TSD 40532 Version C 3M the 3M logo MicroTouch and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United States and or other countries Windows and or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds in the U S and or other countries All other trademarks are the property of their respective owners 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide Contents Chapter 1 Introduction ONON OW ca shins occ eee hed dieses nano cd ects atone cadaeseadatene Important Safety Information cccccccccccceccceceeeeesseseseeeeeceeeeeeeseeeeaaas ITT OF ANU NOE Soeria tinea inst aa ube Maddie vaccines Sade cannes R Maintaining Your Touch Display cc ccccccccccccccesssseeeceeeeeesaeeeeeeeeeeeeas Touch Sensor Care and Cleaning cc ceeecccecccccceeeseseseeeeeceeeeeeaeneeeees 3M Touch Systems Support Servissi AE E Contact 3M Touch Systems iieii aranka eian iaaah Chapter 2 Setting up Your
21. is field is used to determine whether the last request was processed successfully It is also used to track the progress of a multi stage request such as 2 point calibration The Status Request does not affect the contents of this field 1 e successful or unsuccessful processing of a previous status request does not cause the command status field to be updated Table 8 Valid Command Status Field Entries Response Description 0 Failure in command processing l Command being processed 2 Stage 1 processing complete for multi stage commands 3 Command complete 4 Soft Reset Occurred 5 Hard Reset Occurred 6 7 Not used Get Feature GetMaxCount This is a request to send information that indicates the maximum number of simultaneous touches supported by the controller Table 9 Setup Stage Offset Field size Value ___ Description 0 bmRequestType 1 OxAl Class D2H Interface l bRequest l 0x01 Get Report 2 wValue 2 0x0312 msb 03 Feature Isb 12 Feature Report ID 4 wIndex 2 0 Always 0 6 wLength 2 2 Always 2 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 27 Table 10 Data Stage controller response Offset Field size __Value__ Description 0 Report ID l 0x12 Feature Report ID l Max Count l OxlE Number of actual fingers supported Note The number of actual contacts reported may exceed this number Set Feature Reset This is a request to perform a controller reset
22. ktop device The 3M Multi Touch Desktop Displays feature 3M s industry leading Projected Capacitive 3M PCT technology that exceeds the typical touch performance of popular smart phone and tablet devices by offering a high performance multi touch experience Recognizing up to 20 simultaneous touch events each at a 6 millisecond response rate the 3M Multi Touch Desktop Displays also recognize and reject the user s palms or arm resting on the screen to help prevent inadvertent touches This incredible touch performance allows for a more natural user interaction that results in a truly inspired creative experience unrivaled by competitive touch displays 3M Touch Systems Inc Proprietary Information TSD 40532C 6 3M Multi Touch Desktop Display User Guide By combining industry leading multi touch performance vibrant high definition graphics and wide viewing angles with a fully integrated industrial design desktop device the 3M Multi Touch Desktop Displays clearly defines the next level of interactive touch displays Important Safety Information Read and understand all safety information before using this product Follow all instructions marked on the product and described in this document Pay close attention to the following installation warnings and safety precautions Intended Use The 3M Multi Touch Desktop Display was designed for touch input and tested to replace an existing display These displays are intended for indoo
23. n e Operating system used e Information on additional peripherals Technical Support is available Monday through Friday 8 30 a m to 5 30 p m with limited call back service after 5 30 p m until 8 00 p m US Eastern Standard Time 9 a m to 5 p m throughout Europe You can contact 3M Touch Systems Inc Technical Support US only Eastern Standard Time by calling the hot line sending email or a fax Technical Support Hot Line 978 659 9200 Technical Support Fax 978 659 9400 Toll Free 1 866 407 6666 Option 3 Email US TS techsupport mmm com Contact 3M Touch Systems Contact information for all offices can be found on our website at http www 3m com touch 3M Touch Systems Inc Proprietary Information TSD 40532C 10 3M Multi Touch Desktop Display User Guide CHAPTER 2 Setting up Your Multi Touch Desktop Display This chapter describes how to set up your 3M Touch Systems Multi Touch Desktop Display You need to complete the following tasks Unpack the components Connect the video touch display cables and power cables Power on the display and test your setup If you are not running Windows 7 or Tablet PC install MT7 software from the enclosed CD Note that this will not make multi touch happen it is up to your application to enable multi touch System Requirements The Multi Touch Desktop Display requires a personal computer PC The requirements for your PC are as follows e Your PC must have
24. r Guide 3M PX USB Controller Communications Overview of USB Firmware Communications cccccccccceeccceecccesecceesceencseeeseuees 22 Comnunca on BASICS uaren E N 22 Receiving Reports from the Controller sessesooneesesssssssoeerssssssseeerrsssssssceressssssseee 23 COA S ea E AE 23 Del Features Calre E A 23 Get Teaio CIC URIS a a a E hata 23 Get Fe aire GEMI OUN ieee eE E EESE 26 Seb SAT a RESE an N 27 Sel Peanire Restore Wel aul S ccckicc ct ecuse eats A EO 27 AS VENI TOUS REPONS cata saves sued cara ene ehesdien anes alee dstaweaa earnle bended tase aia cease tincheteaile 28 Regulatory Information Regulatory Agency Approvals ccccsssssssssecccccccneeessssecccceeseeessssecceceseaeesseeeseeeeas 30 BCC W anti ena aie stent arson eile E E A 31 CE Conformity Tor Bur pe sxasicn ects co siens indeed ta cidual ans aeoss on taldal E 31 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 5 Overview CHAPTER 1 Introduction Congratulations on the purchase of your 3M Multi Touch Desktop Display This guide describes how to set up your Multi Touch Desktop Display The 3M Multi Touch Desktop Displays take interactive display technology to the next level by combining uncompromising multi touch performance brilliant high definition graphics wide viewing angles and elegant product design into a fully integrated easy to use plug and play des
25. r use only and are not designed for use in hazardous locations Explanation of Signal Word Consequences A DANGER Indicates a potentially hazardous situation which if not avoided will result in death or serious injury and or property damage A WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury and or property damage A CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury and or property damage NOTICE Indicates a potentially hazardous situation which if not avoided may result in property damage To avoid the risk of fire and or explosion which will result in serious injury or death e Do not install or use this product in a hazardous location A WARNING To avoid the risk of fire which could result in serious injury or death e Do not remove the cover or back of the display To avoid the risk of electric shock which could result in serious injury or death e Plug power cord into appropriate grounded power source e Do not use a damaged power supply e Do not use a power cord that is frayed or otherwise damaged e Do not service the Flat Panel Display yourself There are no user serviceable parts inside Refer all servicing to qualified service personnel Do not use non conforming replacement parts Do not place wet or damp objects on the display 3M Touch Systems Inc Proprietary Information
26. rating system The Multi touch display supports USB HID for direct communication The Multi Touch Desktop Display leverages all the multi touch functionality that is native to Windows 7 Plug the display in to a system running Windows 7 and you ll quickly enter the world of true multi touch functionality The Multi Touch Desktop Display is compatible with Windows 7 with no additional software Refer to Microsoft s Windows 7 documentation for additional information All Other Platforms When using a Windows 7 serial connection or for Windows XP Vista or Linux operating systems either USB or serial 3M provides MicroTouch MT 7 Software for multi touch drivers This guide includes information for writing your own drivers to interface with the 3M Multi Touch Technology For non Windows 7 operating system users this document provides the communication protocol necessary to talk directly with the electronics This enables software developers using other operating systems such as Microsoft Windows Vista or Linux to write their own drivers and achieve the same multi touch results Multi Touch Application Support Remember not all applications are multi touch ready Multi touch behavior is a function of YOUR application Check with your application vendor to determine if your software has multi touch capability 3M Touch Systems Inc Proprietary Information TSD 40532C 20 3M Multi Touch Desktop Display User Guide Installing 3
27. re Defaults Data Stage Offset Field size Value ___Description 0 Report ID l 0x03 Feature Report ID l Report Subtype l 0x08 Restore Defaults 2 7 6 0 Not used After sending this command the controller will acknowledge ACK the transfer but the command will not yet be completed Before sending any other commands the host should poll with GetStatus until the command status field returns Command Complete or Fail Any timeout for this status polling should be 2 seconds minimum Asynchronous Reports Coordinate Data Multi Touch Digitizer mode Async Report 0x13 This is used to transfer the coordinate data to the host This report when activated is sent to the host whenever new data is available scheduled for transmission It is an asynchronous report that is activated by default at power up See SetAsyncReport for details on how to activate deactivate an asynchronous report The report shown supports up to 6 simultaneous touches Note that if more than 6 touches were to be supported Report 0x13 would be sent as many times as necessary to accommodate the number of fingers touching Only the first Report 0x13 will have a non zero actual count Each valid touch is marked with an ID number that remains the same from touchdown thru liftoff The ID number can be any value from 0 to 255 Ignore all other data within a touch report structure with a status marked not valid The coordinate system is Upper Left origin Table
28. ress SELECT to confirm the new setting CONTRAST Selecting the Contrast option increases or decreases the strength lightness or dimness of the image Adjust the contrast using the or buttons and press SELECT to confirm the new setting AUDIO Adjust the volume of the speakers using the or buttons COLOR Choices are User Defined Color Preset Color Temperature or Exit USER DEFINED COLOR Adjust the Red Green and Blue channels to your preference COLOR TEMPERATURE Adjusts color temperature to PRESET 1 6500 color temperature or PRESET 2 9300 color temperature 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 17 OSD Choices Description S IMAGE Choices are Auto Tune Clock Phase H Position V Position or Exit AUTO TUNE Performs automatic configuration of the Clock Phase Vertical and Horizontal positions CLOCK and PHASE If the clock setting of your image is not fine tuned you may observe periodic vertical bars of video noise on your image These bars of noise are usually adjusted out when an Auto Configuration is performed If the bars of noise are still present this setting can be adjusted manually Adjust this setting so that either the vertical bars of noise are replaced by an even amount of noise across the whole screen or the noise disappears completely If you do an Auto Tune the display will try to find the best Clock Phase
29. setting If you are not satisfied with the auto adjustment fine tune the clock manually as described above H POSITION Horizontal Position Moves image horizontally on screen either left or right V POSITION Vertical position Moves images vertically on screen either up or down LANGUAGE Sets the language for the OSD the choices are English French German Italian and Chinese 3M Touch Systems Inc Proprietary Information TSD 40532C 18 3M Multi Touch Desktop Display User Guide TOOLS Choices are OSD Timing OSD Horizontal OSD Vertical OSD TIMING Adjust how long the menu remains on the screen Submenu choices are Recall Sharpness or Exit OSD HORIZONTAL and VERTICAL Adjusts the position of the OSD on your screen RECALL Resets the control functions back to the original factory preset values In order for the Recall function to work the timing must fall under one of the factory preset timing modes SHARPNESS Adjusts the video quality to be sharp or blurry special for text mode KEY LOCK Use this to lock the display the key to unlocking the display is Menu gt up gt down gt up gt down gt menu sequence EXIT Exits the OSD menu 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 19 CHAPTER 3 Enabling Your Multi Touch Desktop Display Windows 7 USB Compatibility 3M multi touch technology works seamlessly with the Windows 7 ope
30. splay settings The ideal setting for the Multi Touch Desktop Display is as follows e Display mode also called desktop area or video native resolution 1366 x 768 or 1920 x 1080 e Refresh rate also called vertical scan rate or vertical sync 60 Hz e Color depth also called color palette or number of colors at least 16 bit high color Multimedia Features The Multi Touch Desktop Display comes with speakers built into the back of the display housing and includes audio cables These cables can be connected underneath the display USB port Audio VGA port HDMI port DisplayPort Power Access to the Video Controls This section provides guidelines for adjusting the video display and using the display controls to adjust the image to your liking The controls for adjusting the video display are located on the bottom right of the Multi Touch Desktop Display These capacitive touch buttons let you display the on screen menu and adjust the phase image position contrast and brightness Before you make any adjustments e Be sure to adjust the controls in your normal lighting conditions e Display a test image or pattern whenever you adjust the video 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 15 Menu Select Decrease Increase Cycle Exit Power Note The OSD provides a quick guide to these buttons as shown below When the OSD is activated the image will appear
31. tical position contrast and brightness to better suit your video card and your personal preference VESA Mounting Option If you do not want to utilize the stand you may remove it and use an alternative VESA mount The unit has a VESA mounting pattern on the back to allow for arm mount capability Refer to the table below for specifics on your display Model VESA Pattern M1866PW 100 x 100 M2167PW 100 x 100 M2467PW 200x 100 M2767PW 200x 100 Use M4 x 8 mm screws to secure the VESA mount stand Follow the manufacturer s instructions included with the mounting device to properly attach your display 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 13 Note Do not use longer screws as they could potentially damage electronics inside the display Video Card Requirements Before you connect your touch display make sure your computer has a video card installed that supports the native video resolution of your Multi Touch Desktop Display The native resolution for the 18 5 is 1366 x 768 and for the 21 5 24 and 27 is 1920 x 1080 If you need information on installing a video card or video driver refer to the manual that came with your video card Using the Standard Controls for the Video Card In addition to the standard controls on the display each video card has several controls that let you adjust the display settings The software and driver for each video card is uniqu
32. to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Warning To assure continued FCC compliance the user must use grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores If a BNC cable is going to be used use only a shielded BNC 5 cable Also any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment CE Conformity for Europe The device complies with the requirements of the ECC directive 2004 108 EC with regard to Electromagnetic compatibility and 2006 95 EC with regard to Safety 3M Touch Systems Inc Proprietary Information TSD 40532C
33. ult calibration targets points are located 12 5 1 8 inward from the corners of the video image For example 1f the resolution of your Windows based display is 1920 x 1080 the Calibrate Extended command calculates the amount to move inward as follows e Amount to move inward in the X direction 1920 x 1 8 240 e Amount to move inward in the Y direction 1080 x 1 8 135 3M Touch Systems Inc Proprietary Information TSD 40532C 3M Multi Touch Desktop Display User Guide 25 The Calibrate Extended command then positions the first calibration target inward from the lower left corner 0 1049 and the second calibration target inward from the upper right corner 1679 0 The following illustration shows how the calibration targets are calculated for a Windows based system Your operating system may be different The illustration below shows the coordinates of the calibration targets and display corners The corners show the video coordinates in parentheses and the touch screen coordinates in brackets 0 0 0 0 1679 0 32767 0 1439 135 E Upper Right Calibration Target X 1679 1920 x 1 8 1679 240 1439 Y 0 1080 x 1 8 0 135 135 Lower Left Calibration Target X 0 1920 x 1 8 0 240 240 Y 1049 1080 x 1 8 1049 135 914 240 914 0 1049 0 32767 1679 1049 32767 32767 Get Feature GetStatus This is a request to send information that indicates the status o
34. um concentration values in any homogeneous material unless the substance is in an application that is exempt under RoHS a 0 1 by weight for lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers or b 0 01 by weight for cadmium This information represents 3M s knowledge and belief which may be based in whole or in part on information provided by third party suppliers to 3M NOTICE Given the variety of factors that can affect the use and performance of a 3M Touch Systems Inc Product the Product including that solid state equipment has operation characteristics different from electromechanical equipment some of which factors are uniquely within User s knowledge and control it is essential that User evaluate the 3M Touch Systems Inc Product and software to determine whether it is suitable for User s particular purpose and suitable for User s method of application 3M Touch Systems Inc statements engineering technical information and recommendations are provided for User s convenience but their accuracy or completeness is not warranted 3M Touch Systems Inc products and software are not specifically designed for use in medical devices as defined by United States federal law 3M Touch Systems Inc products and software should not be used in such applications without 3M Touch Systems Inc express written consent User should contact its sales representative if User s opportunity in
35. volves a medical device application IMPORTANT NOTICE TO PURCHASER Specifications are subject to change without notice These 3M Touch Systems Inc Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification 3M Touch Systems Inc makes no additional warranties express or implied including but not limited to any implied warranties of merchantability or fitness for a particular purpose User is responsible for determining whether the 3M Touch Systems Inc Products and software are fit for User s particular purpose and suitable for its method of production including intellectual property liability for User s application If the Product software or software media is proven not to have met 3M Touch Systems Inc warranty then 3M Touch Systems Inc sole obligation and User s and Purchaser s exclusive remedy will be at 3M Touch Systems Inc option to repair or replace that Product quantity or software media or to refund its purchase price 3M Touch Systems Inc has no obligation under 3M Touch Systems Inc warranty for any Product software or software media that has been modified or damaged through misuse accident neglect or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems Inc 3M Touch Systems Inc shall not be liable in any action against it in any way related to the Products or software for any loss or damages w
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