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Axis P3304-V

1. 29 Events ie due discorde sn io eos 30 Convert Event Types to Action Rules 30 Setting Up an Action Rule 30 empereur 31 Schedules 31 ReCUTrENCES ee de 31 1 Sterne sement 33 Recording RE ane tee dons 33 Continuous recording 33 System OPTIONS dee 35 SECUNLY we ad 35 Date TIME ed cana a dre chee da 36 37 SCO LE D 41 Ports Et DEVICES dahl diaa ana iG 42 Maintenance ass ses caen 42 AD ee hat tesa eee 42 Advanced sett eda alata ciudad douane de unes 44 Reset to factory default settings 44 Troubleshooting ss sauts ses 45 Checking the firmware 1 0 45
2. Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous recording The Axis product can be configured to continuously save video to a storage device See Storage on page 41 for more information about storage devices To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings see To start a continuous recording follow these steps 1 Go to Recordings gt Continuous 2 Select Enabled 3 Select type of storage device from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 33 AXIS P3304 V Fixed Dome Network Camera Recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with
3. e trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size To avoid triggering on small objects select a high object size e f no objects should appear in the Include Window select a high history level This will cause motion detection to trigger as long as the object is present in the window e To only detect flashing light select low sensitivity In other cases high sensitivity is recommended Audio detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors gt Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events gt Action Rules and set up an action rule see Setting Up an Action Rule on page 30 Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is represented by the bar 28 AXIS P3304 V Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product For information about available applications downloads trials and licenses go to www axis com applications To upload an application go to Applications gt Overview click B
4. Private key password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Audio Settings on page 19 Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below 36 AXIS P3304 V Fixed Dome Network Camera System Options To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 38 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 38 e Set manually allows you to manually set date and time If using an NTP serve
5. See AXIS Media Control AMC on page 12 for more information The toolbar displays the following buttons The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes snapshot of the video image The location where the image is saved be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in the Control Panel AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled Speaker button Click to turn the speakers or off Microphone button Click to mute or unmute the microphone In Simplex Network Camera speaker only mode click this button to stop sending audio to the product Use the slider to control the volume of the speakers and the microphone Half duplex mode The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send Release the button to listen e Toggle mode Click once to switch bet
6. Useas URL 22 cgi link cgi link cgi link cgi link web link web link web link web link AXIS P3304 V Fixed Dome Network Camera Live View Config Windows Internet Explorer Recommended viewer in Internet Explorer H 264 Motion JPEG Java applet slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM 25 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEG Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings Options for the viewer are configured under Live View Config gt Viewer Settings e The Show viewer toolbar option will display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller e Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the
7. When Motion is prioritized and maximum Shutter time is set to a small value motion blur in the image is minimized This can be useful for recognition of moving objects such as people and vehicles However prioritizing motion may cause an increase in image noise especially in low light situations When Low noise is prioritized and Gain is set to a small value image noise is minimized The file size is reduced which can be useful if storage space or bandwidth is limited However prioritizing low noise may result in a very dark image especially in low light situations Iris adjustment Select Enable automatic iris adjustment to automatically compensate for changing light conditions This option is not available if a fixed iris is used View Area A view area is a cropped part of the full view The view area is treated as a video source in Live View and has its own video stream and PTZ settings To enable a view area go to Video amp Audio gt Camera Settings and select Enable View Area When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To configure the view area 1 Go to Video amp Audio gt View Area 2 Select an Aspect ratio and a Video stream resolution 18 AXIS
8. 12 Alternative methods of accessing the video stream 13 Accessing audio streams 14 Setting up siens 15 Basic hake 15 Video and seessansesscumenenmacarceacesseseens 16 Video Stream ndia on De 16 Stream Profiles 34 sue Mes ne engendre ie 17 Camera Settings 17 VIEW AMES ss dame ben n he de ant bees 18 Overlay is sas de beam ge Pe Res res Reda qu ete 19 Privacy Mask else eee es 19 Audio Settings stars entire date eed Gore De 19 dede 21 Live View Config TR ee 22 PIZ Pan Tilt Zoom 24 Preset POSITIONS 4 32404 88 Bu ER ER dre 24 Guard TOUT 24 Advanced si ses aude eue wae Lee RA ERE bode de Rew eR ede 25 Detectors ns E 26 Camera Tampering 2 26 Motion Detection 26 Audio detection 28
9. Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS The Axis product supports encrypted browsing using HTTPS This is configured on the System Options gt Security gt HTTPS page A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click Create self signed certificate to install a self signed certificate Although self signed certificates are free and offer some protection true security is o
10. Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help 38 AXIS P3304 V Fixed Dome Network Camera System Options Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see page 35 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is
11. P3304 V Fixed Dome Network Camera Video and Audio 3 A new view area covers the whole image Use the mouse to move and resize the view area 4 Select Enable PTZ to enable digital PTZ for the view area 5 Click Save to save the settings To modify the view area modify the settings as required Click Save Tip e The PTZ functionality is useful during installation of the Axis product Use a view area to crop out a specific part of the full view Overlay Overlays can be used to provide extra information and are superimposed over the video image With overlay text it is possible to include date and time or view the current bit rate as overlay text To include the current bit rate as overlay text go to Video amp Audio gt Video Stream gt Overlay Settings select the Include text check box option and enter the overlay code in the field See the online help supported formats Overlay image An overlay image can be used to provide extra information or to mask a part of the video image To use your own image such as logo first upload the image to the Axis product Go to Video amp Audio gt Overlay Image click Browse to locate the file and then click Upload The file can then be selected from the Use overlay image drop down list To place an overlay image at specific coordinates go to Video Audio gt Video Stream and select the Include overlay image at coordinates check box option and enter the X and coordinate
12. have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 30 Motion Detection Motion detection is used to generate an alarm whenever movement occurs or stops in the view Up to 10 Include and Exclude windows can be configured e Include windows target specific areas within the whole video image e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured motion detection windows appear in the list of Detectors in Action rule setup See Setting Up an Action Rule on page 30 Using the motion detection feature may decrease the product s overall performance 26 AXIS P3304 V Fixed Dome Network Camera Detectors Set up To set up 1 Basic Setup Motion Detection Video amp Audio Live View Config sere Applications Events Recordings System Options About motion detection a motion detection Include Window follow these instructions Go to Detectors gt Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the active window window with red fra
13. increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnP e The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If
14. management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message 40 AXIS P3304 V Fixed Dome Network Camera System Options The following traps are available e Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 35 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to f
15. page 25 11 AXIS P3304 V Fixed Dome Network Camera Media streams Media streams The Axis product provides several audio and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can access video and audio streams directly without going via the Live View page How to stream H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand 2 transmission so that there is video traffic RTP over RTSP This unicast method RTP tunneled over RTSP o the network until a dient connects and s useful as it is relatively simple to configure i requests the stream irewalls to allow RTSP traffic Note that there are a maximum of 20 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast c
16. the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings 34 AXIS P3304 V Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the
17. to technology embodied in the product described in this document In particular and without imitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any t
18. 00 H 264 Quality Balanced Bandwidth Mobile Output 1 Q Output 1 Trigger Snapshot Audio clip Click View size to scale the image down to 800 pixels wide or to full scale Only available in MJPEG The Stream Profile drop down list allows you to select a customized or pre programmed stream profile Stream profiles are configured under Video amp Audio gt Stream Profiles See Stream Profiles on page 17 Click Pulse to activate the output for a defined period of time such as switching on an external light for 20 seconds Click the Active Inactive buttons to manually start and stop a connected device e g switch an external light on and off The Manual Trigger button can trigger an event directly from the Live View page The button is configured under Live View Config gt Action Buttons Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons The Audio clip drop down list allows you to play an audio clip from the Live View page Select the audio Er clip and click the Play button AXIS P3304 V Fixed Dome Network Camera Accessing the product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only
19. 23 Basic Setup Video amp Audio Live View Config Layout PTZ Detectors Applications Events Recordings System Options About Default viewer for browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Live View Layout Stream Profile Stream profile Motion JPEG V1 Show stream profile selection Default Viewer Windows Internet Explorer AMC ActiveX v Other Browsers Server push Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Viewer Settings Show viewer toolbar Enable H 264 decoder installation Show crosshair in PTZ joystick mode Use PTZ joystick mode as default Enable recording button Not applicable to AMC ActiveX Action Buttons Show manual trigger button for View Area 1 Show snapshot button Show audio clip section User Defined Links E show custom link 1 Name Custom link 1 Show custom link 2 Name Custom link 2 Show custom link 3 Name Custom link 3 Show custom link 4 Name Custom link 4 Output Buttons Output eee Use 9 URL http Use o URL http URL httpi
20. The action rule will apply at specific periods called Schedules It is possible to specify how often the action rule will recur This is called Recurrences Available Action Rule triggers include e Detectors for example audio detection and motion detection see Detectors on page 26 e Input Signal when the product s 1 0 port receives a signal from an external device such as a smoke detector or switch e PTZ when the product s pan tilt zoom controls are activated or when the view stops at a preset position e Storage when a storage device is available locked or full e System when the product is started e Time see Recurrences on page 31 Possible actions include e Output Port activate an output to for example sound an alarm or lock a door e Play Audio Clip e Record Video record video and save to a selected storage e Send Images and Notifications once recipients have been set up a notification be sent that an event has occurred e Status LED Convert Event Types to Action Rules The internal Event Management system has been redesigned from firmware version 5 40 The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera The Event Types need to be converted to Action rules to become visible in the user interface To convert Event Types to Action Rules go to Events gt Action Rules and click Convert Caution This is not recommended when us
21. USER MANUAL AXIS P3304 V Fixed Dome Network Camera AXISA COMMUNICATIONS About this document This manual is intended for administrators and users of AXIS P3304 V Fixed Dome Network Camera and is applicable to firmware 5 40 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Intellectual Property Rights Axis AB has intellectual property rights relating
22. Upgrading the firmware 45 Emergency recovery procedure 45 Symptoms possible causes and remedial actions 46 Technical Specifications 50 Performance considerations 52 AXIS P3304 V Fixed Dome Network Camera Hardware overview Hardware overview 1 me 1234 Network connector 1 0 terminal connector Control button Network indicator LED Power indicator LED Power connector Audio out Audio in Status indicator LED Microphone NO Connectors Network connector RJ 45 Ethernet connector Supports Power over Ethernet PoE AXIS P3304 V Fixed Dome Network Camera Hardware overview Caution To protect the product against power surges shielded network cable STP must be used between the product and the network switch Ensure that the network switch is properly grounded Audio in pink 3 5 mm input for a mono microphone or a line in mono signal left channel is used from a stereo signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for the audio out Control button The control button is used for e Connect
23. actory default see Reset to factory default settings on page 44 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage Network Share Network share allows you to add network storage such as a NAS Network Attached Storage or any server that uses CIFS Common Internet File System and use them for storage of recordings To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field 5 If requi
24. am The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 12 AXIS P3304 V Fixed Dome Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings AXIS Media Control Video Audio PTZ Recording General Network Streaming Snapshot MPEG 4 AXIS Media Control Al Copyright 2004 2011 Axis Communications Version 6 01 Versions Item Version Media Control Audio Component RTP Source Filter MPEG 2 HTTP Source Filter MPEG 4 Video Decoder Motion JPEG Video Decoder File Writer Overlay Mixer Filter View License View User s Manual Alternative methods of accessing the video stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an o
25. are file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more information e Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Basic Setup Maintain Server Video amp Audio SC Restart Restart the Network Camera Live View Config Restore Resets all parameters except the IP and focus parameters to the original factory settings PTZ Default Resets all parameters to the original factory settings Detectors Upgrade Server Applications Upgrade with the latest firmware Events Specify the firmware to upgrade to Browse and click Upgrade 5 Note Do not disconnect power to the unit during the upgrade The unit restarts automatically Record
26. ating its purpose e The stream profiles can be accessed from the Stream profile drop down list in the Live View page e To add copy modify and remove stream profiles go to Video amp Audio gt Stream Profiles e select the default stream profile go to Live View Config gt Stream Profile and choose the profile from the drop down list For more information see the online help this page Camera Settings The Video amp Audio gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value gives black and white image The image Brightness can be adjusted in the range 0 100 where higher value produces brighter image Increasing the Sharpness can increase bandwidth usage sharper image might increase image noise especially in low light conditions lower setting reduces image noise but the whole image will appear less sharp 17 AXIS P3304 V Fixed Dome Network Camera Video and Audio The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar White balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively sele
27. center of the image PTZ joystick mode e Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel e You can enable recording from the Live View page The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 12 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as web link will open the link in new window Output Buttons An output on the Axis product can be controlled directly from the Live View page by enabling the display of output buttons To display the output buttons in the Live View page select the type of control to use for the port from the drop down list under Live View Config gt Output Buttons e Pulse activates the output for a defined period of time The pulse time can be set as short as 1 100 second and as long as 60 seconds e Active Inactive displays two buttons on off The output ports must first be configured under System Options gt Ports amp Devices gt I O P
28. cess to the Axis product see NAT traversal port mapping for IPv4 on page 39 The router must support UPnPTM Check the Internet firewall with your network administrator Check if you need to configure the router settings Problems with the H 264 format No H 264 displayed in the client No multicast H 264 displayed in the client Multicast H 264 only accessible by local clients Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected Why not get maximum frames per second Image degeneration Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 12 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering pr
29. ct s control button see Hardware overview on page 4 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual
30. ct the type of light source from the drop down list For a description of each available setting see the online heipQ Wide Dynamic Range Dynamic Contrast Wide dynamic range Dynamic Contrast can improve the exposure when there is a considerable contrast between light and dark areas in the image In intense backlight conditions enable WDR Disable WDR In low light conditions for optimal exposure This setting is only possible when using automatic exposure control Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Click in the bar to fine tune the exposure Exposure control These settings is used to adapt to the amount of light used Automatic is the default settings can be used in most situations The shutter speed is automatically set to produce optimum image quality Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources The Hold current option locks the current exposure settings Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This settings determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirement select a predefined area Exposure priority
31. default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in The IP address has been changed by DHCP Certificate error when using IEEE 802 1X When 5 is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the product and the client are on the same network run AXIS IP Utility to locate the product Identify the product using its model or serial number Move the Axis product to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using AXIS IP Utility or ARP Ping see the Installation Guide Open the Setup pages and disabled DHCP in the TCP IP settings Return the product to the main network The product now has a fixed IP address that will not change For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 36 46 Troubleshooting AXIS P3304 V Fixed Dome Network Camera The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow ac
32. e List and click Copy Modify or Remove The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Recipients Recipients receive image files and notification messages recipient can be an FTP HTTP TCP server network share or an email address TCP servers are used for notification messages only To add a recipient 1 Go to Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Schedules An action can be set up to occur on a schedule Included in the list are predefined schedules for after and during office hours weekdays or weekends To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences An action can be set up to recur a specific number of tim
33. echnical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates e answers to resolved problems the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only e visit Axis Support at www axis com techsup AXIS P3304 V Fixed Dome Network Camera Table of Contents Hardware OVEWIEW 4 424 base 4 LED ds 6 ACCESSING THE product 7 Access from browser 7 Access from the Internet 8 Set the root password 8 The Live View nimes 9 Media streams E a E 12 How to stream 264 amp 2 eee ead awe 12 MJPEG 12 AXIS Media Control
34. es in a period for example every 2 minutes or every hour To set up a recurrence 1 to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK 31 AXIS P3304 V Fixed Dome Network Camera Events To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 32 AXIS P3304 V Fixed Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 33 e To set up action rules see page 30 e To access recordings see Recording List on page 33 e To configure camera controlled storage see Storage on page 41 Recording List Recorded videos are listed on the Recordings gt List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings gt List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording
35. ession G 711 PCM 8 kHz 64 kbit s G 726 ADPCM 8 kHz 32 kbit s or 24 kbit s Configurable bit rate Audio Built in microphone external microphone input or line input line level output input output Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org Supported IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP protocols SNMPv1 v2ce v3 MIB II DNS DynDNS NTP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org 50 Fixed Dome Network Camera Technical Specifications Function group System Integration General Application Open API for software integration including ONVIF specification available at Programming www onvif org as well as VAPIX and AXIS Camera Application Platform from Axis Interface Communications specifications available at www axis com Support for AXIS Video Hosting System AVHS with One Click Camera Connection Event trigger data in video stream Embedded Linux operating system Intelligent video Video motion detection active tampering alarm audio detection Support for AXIS Camera Application Platform enabling installation of add
36. factory default values The following settings are not affected e boot protocol DHCP or static e static IP address e default router the subnet mask e the system time e the IEEE 802 1X settings e focus position Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to factory default settings on page 44 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrading the firmware on page 45 Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 45 42 AXIS P3304 V Fixed Dome Network Camera System Options System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup pa
37. ge Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View that also shows the settings specified under Video Stream gt Image gt Image Appearance The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Su
38. he product up and running again contact Axis support at www axis com techsup Symptoms possible causes and remedial actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 See the Installation Guide for detailed instructions If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from lt IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new address from the network administrator and reinstall the product Ifyou receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same
39. ide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 50 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted QuickTime is also supported for viewing H 264 streams and for audio e f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG The Axis product includes 1 H 264 decoder license for viewing video streams and 1 AAC audio license These licenses are automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Access from a browser 4 Start browser Internet Explorer Firefox Safari Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For more information how to discover and assign an IP address refer to the Installation Guide Enter your user name and password If this is the first time the product is accessed the ro
40. ideo and audio settings can be used to optimize video and audio quality You can configure the following Video stream settings See page 16 Stream profiles See page 17 Camera settings See page 17 View area See page 18 Overlay image See page 19 Privacy mask See page 19 Audio settings See page 19 Audio clips See page 21 Video Stream You can define the following video stream settings from Video amp Audio gt Video Stream Image Image See page 16 H 264 See page 17 See page 17 Video Stream Settings Image Audio H264 MJPEC Basic Setup Video amp Audio Video Stream Image Appearance Stream Profiles Resolution 1024x640 16 10 pixels View area size 795 497 Camera Settings View Area Compression 30 0 100 Overlay Image C miror image Privacy Mask Audio Settings Audio Clips Video Stream Maximum frame rate Rotate image o degrees gt Live View Config unlimited PTZ to 1 30 fps per viewer Overlay Settings Detectors include overlay image at the coordinates x 0 to vlo Applications C include date include time include text Events 1 Text color white Text background color black Recordings Place text date time at of image System Options About Preview View image stream while configuring Video format MJPEG You can modify the image resolution and compression and rota
41. idity 20 80 RH non condensing Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 55024 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 EN 60950 1 60950 1 Power supply EN 60950 1 UL CSA Dimensions 94 mm x 144 mm x 132 mm 3 7 x 5 7 x 5 2 HxWxD 51 AXIS P3304 V Fixed Dome Network Camera Technical Specifications Function group Included Mounting and connector kits clear and smoked dome cover Installation Guide CD with accessories User Manual recording software installation and management tools Windows decoder 1 user license smoked transparent cover AXIS Pendant kit mounting bracket Video AXIS Camera Station Video management software for viewing and recording up to 50 management cameras software not See www axis com products video software for more software applications via partners included Optional AXIS T8412 Installation Display accessories AXIS PoE Midspans AXIS P8221 Network 1 0 Audio Module AXIS Camera Management Performance considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolut
42. ing VMS based on the old Event Management System Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send email notifications If multiple conditions are defined all must be met to trigger the action The following example describes how to set up an action rule to send an email if there is movement in the product s field of view 1 Go to Events gt Action Rules and click Add 2 Select the Enable rule option and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list This option is only available if a motion detection window has been configured see page 27 5 Set one of the available pre programmed time intervals from the Schedule drop down list 30 AXIS P3304 V Fixed Dome Network Camera Events 6 Select Send Notification from the Type drop down list 7 Select where to send the notification from the Recipient drop down list To add additional criteria select the Additional conditions option Add and select the desired options as described above To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again To copy modify or remove an action rule select the action rule in the Action Rul
43. ing to an AXIS Video Hosting System service See page 38 To connect press and hold the button for about 1 second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 38 To connect press and hold the button for about 3 seconds e Resetting the product to factory default settings See page 44 Power connector Mini DC connector 1 0 connector 1 23 4 For technical specifications see page 50 1 0 terminal connector Use in applications for e g motion detection event triggering time lapse recording and alarm notifications In addition to an auxiliary power and a GND pin the 1 0 terminal connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options gt Ports amp Devices if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices 3 3 V DC Power 2 Can be used to power auxiliary equipment Max load 50 mA Note This pin can only be used as power o
44. ings after the upgrade has completed 1 10 minutes Identify System Options Security Flash LED for 10 seconds w 1 60 Date amp Time Network Storage Ports amp Devices Maintenance Support Advanced About Emergency recovery procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line 45 Troubleshooting AXIS P3304 V Fixed Dome Network Camera arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt In Windows type the following from a command DOS prompt arp s lt IP address gt lt serial number gt ping 1 408 t lt IP address gt 2 If the product does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that appears use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get t
45. ion and or lower compression levels result in images containing more data Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affect the product s CPU load Frame rate affected e Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client computers lowers perceived performance Frame rate affected 52 User Manual Ver M1 3 AXIS P3304 V Fixed Dome Network Camera Date November 2011 Axis Communications AB 2011 Part No 45149
46. itional applications Intelligent video external input on boot Actions File upload via FTP HTTP and email Notification via email HTTP and TCP Video and audio recording to edge storage External output activation Play audio clip Pre and post alarm video buffering Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Installation aids Pixel counter Management and AXIS Camera Management tool on CD and web based configuration maintenance Configuration of backup and restore Firmware upgrades over HTTP or FTP firmware available on www axis com Casing Polycarbonate transparent cover Metal inner camera module with encapsulated electronics 1000 kg 2200 lb impact resistant metal casing Processor ARTPEC 3 128 MB RAM 128 MB Flash memory Power 4 9 5 1 v DC max 4 7 W Power over Ethernet IEEE 802 3 af Class 2 max 4 7 W Connectors RJ 45 10BASE T 100BASE TX PoE DC jack 3 5 mm jack for mic in max 80 mVpp or line mono input max 6 4 Vpp 3 5 mm jack for line mono output max 2 0 Vpp to active speaker Terminal block for 1 alarm input and 1 output Edge storage Support for recording to network share Network Attached Storage or file server Operating Temperature 0 C to 50 C 32 F to 122 F conditions Hum
47. lation again To use a Static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured the network router ARP Ping The IP address can be set using ARP and Ping For instructions see the product s Installation Guide ARP Ping is enabled by default To disable uncheck the box under System Options gt Network gt TCP IP gt Basic The ARP Ping service is automatically disabled two minutes after the product is started or as soon as an IP address is set To reset the IP address the product must be restarted to activate ARP Ping for an additional two minutes Pinging the product is still possible when this service is disabled 37 AXIS P3304 V Fixed Dome Network Camera System Options AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting AVHS is enabled by default The settings are configured under System Options gt Network gt TCP IP gt Basic One click enabled Press the produ
48. ld the button to speak and release it when done In Toggle mode click once to switch between speaking and listening The Talk Listen mode is configured from the Audio tab in the AMC control panel see AXIS Media Control on page 12 Simplex speaker only Audio is transmitted from the client to the Axis product and played by the speaker connected to the product To send audio the Talk and Microphone buttons in the AMC toolbar must both be enabled Click either button to stop audio transmission Simplex microphone only Audio captured by the microphone connected to the Axis product is transmitted from the product to one or more clients For more information about these settings please see the online help Audio Input An external microphone or a line source can be connected to the product s Audio in connector Configure the audio input settings under Video amp Audio gt Audio Settings Source Select Microphone for an external microphone or Line for a Line in device e g an audio mixer for multiple microphones or a microphone with a built in amplifier Microphone power The Enable microphone power option provides DC power for an external microphone Microphone power should only be used with microphones that have no battery and when using the internal microphone This setting should not be enabled when using a dynamic or battery powered microphone Microphone power will not harm the microphone if you are uncertain try switching i
49. me 4 Adjust the Object Size History and Sensitivity profile sliders see Motion detection parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion detection parameters The parameters controlling motion detection are described in the table below Descript ion Object size relative to window Object memory length size High level 100 Only very large objects trigger An object that appears in Medium motion detection the window triggers motion detection for a long time before it is considered as non moving level 50 Low level 0 Even very small objects trigger An object that appears in motion detection the window triggers motion detection only for a very short time before it is considered as non moving 27 Difference in luminance between background and object Ordinary colored objects on ordinary backgrounds trigger motion detection A large difference in luminance is required to trigger motion detection Only very bright objects on a dark background trigger motion detection AXIS P3304 V Fixed Dome Network Camera Detectors Recommended values 5 15 60 90 75 95 Tips
50. nformation Privacy mask is not displayed Incorrect size or location of privacy mask may have been positioned incorrectly or may be too large privacy mask Browser freezes Firefox can sometimes Lower the image resolution freeze on a slow computer Problems uploading files Limited space There is only limited space available for the upload of your own files Delete existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance 48 AXIS P3304 V Fixed Dome Network Camera Troubleshooting No audio Incorrect setup No audio or very poor audio quality Poor audio quality CPU overloaded Unsynchronized audio and video Distorted audio Feedback loops Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct Check that Enable audio support is selected under Setup gt System Options gt Security gt Audio Support Check that the correct Audio Input source is selected under Setup gt Video amp Audio gt Audio Settings Reduce the number of listeners and viewers Decrease image resolution and compression Synchronize the product s date and time settings with an NTP server Go to Setup gt S
51. nly implemented after the installation of a signed certificate issued by a Certificate Authority To obtain a signed certificate from an issuing Certificate Authority click Create Certificate Request When the signed certificate is returned click Install signed certificate to import the certificate The properties of any certificate request currently resident in the product or installed can be viewed by clicking Properties To enable HTTPS in the Axis product the HTTPS Connection Policy must be set for each user group For more information see the online 35 AXIS P3304 V Fixed Dome Network Camera System Options IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need CA certificate to validate the iden
52. no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced 39 AXIS P3304 V Fixed Dome Network Camera System Options This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is l
53. oblems you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution See Performance considerations on page 52 Decrease the GOV length Go to Video amp Audio gt Video Stream and select the H 264 tab to modify the GOV length Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Status indicator LED is flashing red and the product is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged See Emergency recovery procedure on page 45 47 AXIS P3304 V Fixed Dome Network Camera Troubleshooting No images displayed on web page Problems with AXIS Media To enable the updating of video images in Internet Explorer set the browser to allow ActiveX Control nternet Explorer controls Also make sure that AXIS Media Control is installed
54. ocated on a local network behind a firewall and notifications uploads alarms etc need to be send to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video live audio event alarm traffic and management traffic Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SMTP email To send email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options gt Network gt SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote
55. on your computer only Installation of additional Configure the Axis product to use Java applet for updating video images in Internet Explorer Go ActiveX component to Setup gt Live View Config and select Java applet under Default viewer restricted or prohibited Video and image problems general Image too dark or too light Check the video stream and camera settings under Setup gt Video amp Audio gt Video Stream and Setup gt Video amp Audio gt Camera Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the Axis product Poor performance Poor performance may be caused by heavy network traffic multiple users accessing the product low performance clients use of features such as motion detection event handling or uploaded applications Poor quality snapshot images Screen incorrectly Configure your screen to show at least 65000 colors that is at least 16 bits Using only 16 or 256 configured on your computer colors will produce dithering artifacts the image Overlay image is not displayed Incorrect size or location of overlay image may have been positioned incorrectly or may be too large See Overlay Image overlay image Settings in the online help for more i
56. onnections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stre
57. or lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the code b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles There are four pre programmed stream profiles available for quick set up The settings for these can be adjusted New customized profiles can also be created Each profile has a descriptive name indic
58. orts See 0 Ports on page 42 23 AXIS P3304 V Fixed Dome Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom Preset Positions preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e selecting the preset from the Preset positions drop down list in the Live View e When setting up action rules See page 30 e When setting up Guard Tour See page 24 To add a preset position 1 Go to PTZ gt Preset Positions 2 Use the pan tilt and zoom controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video amp Audio select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Preset Positions Preset Position Setup Current position Basic Setup Video amp Audio Live View Config Preset Positions Guard Tour Advanced Available positions Home gt Detecto
59. ot password must first be configured for instructions see Set the root password on page 8 The product s Live View page appears in your browser The layout of the Live View page may have been customized to meet specific requirements Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS P3304 V Fixed Dome Network Camera Accessing the product AXIS AXIS P3304 Network Camera Live View Setup Help Motion es PAN uk 1 gt Right Home ZOOM wide I D Tele Ceri panei Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see NAT traversal port mapping for IPv4 on page 39 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the root password To gain access to the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the
60. pen HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime The following paths can be used rtsp lt ip gt axis media media amp rtsp lt ip gt axis media media 3gp 13 AXIS P3304 V Fixed Dome Network Camera Media streams lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later e QuickTime adds latency to the video stream e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this Accessing audio streams The Live View page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways e VAPIX Application Programming Interface API For more information visit www axis com developer e Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip g
61. pport gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info If required a different log level can be used when sending emails i Logs amp Reports Basic Setup g The log files and reports prove useful when troubleshooting problem or when contacting P the Axas support web Video amp Audio Note Depending on your connection these pages may take while to load Live View Config Logs 5 PTZ ystem Log System log information Detectors Access Log Access log information Applications Reports View Server Report Important information about the server s status Events Recordings Download Server Report Include snapshot from Live View System Options Parameter List The unit s parameters and their current settings Security Date amp Time Connection List Connection list information Network _ Storage Detailed information about the server s internal status This Ports amp Devices Crash Report report may contain sensitive information It may take several minutes to download this report please wait for the download to finish Maintenance Support Support Overview System Overview Logs amp Reports Information Configuration Advanced For more information please read Axis Privacy statement About 43 AXIS P3304 V Fixed Dome Netwo
62. preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement 25 AXIS P3304 V Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering 1 Go to Detectors gt Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated This can help prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events gt Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not
63. product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information To set the password via a standard HTTP connection enter it directly in the first dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the product is encrypted from this point on 3 Enter a password and then re enter to confirm the spelling Click OK The password has now been configured e The default administrator user name root is permanent and cannot be deleted e the password for root is lost the product must be reset to the factory default settings See Reset to factory default settings on page 44 AXIS P3304 V Fixed Dome Network Camera Accessing the product Create Certificate Secure configuration of the root password via HTTPS requires a sait Create Self Signed Certificate name 10 92 25 211 self signed certificate validity 369 days 1 9644 The name of the entity to be certified i e the IP address or host name of
64. r select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help for information on how to create custom date time formats To include date and time in the overlay text go to Video amp Audio and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server which when allows you to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 44 and then perform the instal
65. red select The share requires login and enter the user name and password 6 Click Connect 41 AXIS P3304 V Fixed Dome Network Camera System Options To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Ports amp Devices 1 0 Ports The Axis product provides one input port and one output port for connection of external devices For information on how to connect external devices see Connectors on page 4 The 1 0 ports are configured under System Options gt Ports amp Devices gt 1 0 Ports The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the
66. rk Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts A Caution Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options gt Advanced gt Scripting It is recommended to create a backup file before customizing the scripts If a script causes problems reset the product to its factory default settings see page 44 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where lt user gt is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options gt Advanced gt Plain Config Reset to factory default settings This will reset all parameters including the IP addre
67. rowse to locate the file and then click Upload Package Click on the uploaded application s name to open the menu options Settings License and About For configuration instructions please refer to the documentation provided with the application Most applications need a license to run To install the license select the License menu option If the product is connected to the Internet Automatic Installation appears in the web page If the product is not connected to the Internet go to www axis com applications to acquire a License key You will need a license code and the product s serial number found on the label and under System Options gt Support gt System Overview to receive a license key Installed Applications lists installed applications with information about the version and the vendor the status of the application running or not running and information about the license Use the Start and Stop buttons to start and stop the application To generate a log file for the application select the application and click Log It is recommended to run one application at a time Avoid running applications when motion detection is active 29 AXIS P3304 V Fixed Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule
68. rs Applications Events Return to home after Recordings 30 0 300 seconds O disabled System Options a About PAN Let 1 Right Home wide Le f EG Qui panel Guard Tour A guard tour displays the video stream from different preset positions one by one in predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Go to PTZ gt Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 24 AXIS P3304 V Fixed Dome Network Camera PTZ Pan Tilt Zoom 4 Select an available preset position and click Apply 6 Specify the View Time in seconds or minutes 7 Specify the View order or select the Random view order check box option 8 Click Save To modify or remove guard tours go to PTZ gt Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help Advanced Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page through the Ctrl panel button see page 70 Disabling PTZ controls will not affect
69. s For more information see the online help Privacy Mask privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video amp Audio gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add new mask re size the mask with the mouse choose color for the mask and give the mask name For more information see the online help Audio Settings The audio functionality for each video stream is enabled under Video amp Audio gt Video Stream gt Audio Audio Channels Select the type of audio transmission from the Audio mode drop down list Video Audio gt Audio Settings The different types are Full duplex Simultaneous two way audio allowing you to transmit and receive audio talk and listen at the same time There is no echo cancellation if feedback loops appear try moving the microphone or the speaker Half duplex Audio can be transmitted in both directions between the Axis product and the client computer but only in one direction at a time You must actively receive sound using the Talk Listen button visible in the Live View page see AX S Media 19 AXIS P3304 V Fixed Dome Network Camera Video and Audio Control viewer toolbar In Push To Talk mode click and ho
70. settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running IPv4 Select Use the host name to set the host name manually Select
71. ss to the factory default settings 1 Disconnect power from the product 2 Press and hold the Control button and reconnect power see Hardware overview on page 4 3 Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber 4 Release the Control button The process is complete after about 1 minute when the Status indicator turns green The product has been reset to the factory default settings The default IP address is 192 168 0 90 5 Re assign the IP address It is also possible to reset parameters to factory default via the web interface Go to Setup gt System Options gt Maintenance 44 AXIS P3304 V Fixed Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrading the firmware When you upgrade the product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmw
72. t axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp QuickTime supports G 711 and AAC audio encoding The following paths can be used rtsp lt ip gt axis media media amp rtsp lt ip gt axis media media 3gp e The Java applet supports simplex audio with G 711 encoding 14 AXIS P3304 V Fixed Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights Click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings e Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 35 2 TCP IP See page 37 3 Date amp Time See page 36 4 Video Stream See page 16 5 Focus See page 15 6 Audio Settings See page 19 The Basic Setup menu can be disabled from System Options gt Security gt Users Focus Adjustment The focus can be adjusted under Basic Setup gt Focus Follow the on screen instructions to adjust the focus For further information about focus refer to the product s Installation Guide 15 AXIS P3304 V Fixed Dome Network Camera Video and Audio Video and Audio The v
73. t off and on To use a professional microphone requiring 48V phantom power you need an external power supply and a balanced unbalanced converter audio transformer in between Input gain Control the volume dB Full Scale of the audio input If the sound is too low choose a higher dB to amplify the sound If the sound is too high choose a lower dB The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level e Green the signal is at a good level e Yellow the signal is becoming distorted e Red the signal is distorted Encoding Select digital audio encoding format e AAC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product e 711 e 6726 Sample rate The number of times per second the sound is sampled higher sample rate will provide better audio quality but also requires greater bandwidth Bit rate Set the required bit rate depending on the selected encoding higher bit rate will give better audio quality lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help Audio Output An external speaker can be connected to the product s Audio out connector The outp
74. te the image from the Image tab Video amp Audio gt Video Stream The image can also be mirrored from the Image tab Setting the compression level affects the image quality and bandwidth the lower the compression the higher the image quality with higher bandwidth requirements 16 AXIS P3304 V Fixed Dome Network Camera Video and Audio To avoid bandwidth problems on the network you can limit the frame rate allowed to each viewer The maximum frame rate can be set to Unlimited or you can limit the frame rate to a value An image or text can be superimposed over the image as overlay See Overlay on page 19 Save your settings before they can take effect H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates H 264 video stream consists of different types of frames such as l frames P frames and B frames An I frame is a complete image whereas P frames and B frames only contain the differences from previous future frames The GOV length is the number of frames between two consecutive I frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less f
75. this product Configure Root Password using HTTP User name root Once the certificate is created this page will close and you will be able to Password max 64 characters configure the root password vie HTTPS Confirm password Configure Root Password using 5 User root The password for the pre configured administrator root must be changed before the product can be used Password max 64 characters the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information Confirm password ONVIF will be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF will be disabled Te enable ONVIF go to Setup gt System Options gt Security gt ONVIF The Live View page If the Axis product has been customized to meet specific requirements not all the items described below will appear in the Live View page The following provides an overview of each available button Controls on the Live View page View size
76. tity of the authentication server e aCA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate The client certificate and private key are used to authenticate the network device They can be Client private key uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL version Select the EAPOL version 1 or 2 as used in your network switch EAP identity Enter the user identity maximum 16 characters associated with your certificate
77. ut 3 Connect to GND to activate or leave floating unconnected 0 to 40 V DC to deactivate Digital Input Digital Output 4 Internal connection to ground when activated floating Max load 100 mA unconnected when deactivated If used with an inductive Max voltage 40 V DC load e g a relay a diode must be connected in parallel with the load for protection against voltage transients AXIS P3304 V Fixed Dome Network Camera Hardware overview 3 3 V max 50 mA LED indicators Network Steady for connection to a 100 MBit s network Flashes for network activity Steady for connection to a 10 MBit s network Flashes for network activity No network connection Status Steady green for normal operation Steady during startup and when restoring settings Red o Slow flash for failed upgrade Power Green Normal operation Flashes green amber during firmware upgrade The Status LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Devices gt LED See the online help for more information The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit This can be done under Setup gt System Options gt Maintenance AXIS P3304 V Fixed Dome Network Camera Accessing the product Accessing the product To install the Axis product refer to the Installation Gu
78. ut can be used with high impedance headphones or connected to another amplifier with speakers 20 AXIS P3304 V Fixed Dome Network Camera Video and Audio Configure the audio output settings under Video amp Audio gt Audio Settings Output gain Control the volume dB Full Scale of the line audio output If the sound is too low choose higher dB If the sound is too high choose a lower dB Audio Clips An audio clip is a sound file that can be played either when an event occurs or manually from the Live View page Audio clips can be uploaded to the product or recorded by a microphone connected to the product You can add play download modify and remove audio clips from Video amp Audio gt Audio Clips For more information see the online help Y Audio clips cannot be used if the product s audio functionality is enabled The audio functionality is enabled on the Audio tab under Video amp Audio gt Video Stream 21 AXIS P3304 V Fixed Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page e Stream Profile See page 17 e Default Viewer for Browser See page 22 e Viewer Settings See page 23 e Action Buttons These are the buttons described in Controls on the Live View page on page 9 e User Defined Links See page 23 e Output Buttons See page
79. ween talking and listening Simplex Network Camera speaker only mode To send audio the Talk and Microphone buttons must both be enabled Click either button to stop audio transmission PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users These controls are available if digital PTZ is enabled in the selected view area see View Area on page 78 10 AXIS P3304 V Fixed Dome Network Camera Accessing the product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer O Click the Center mode button and click in the image to center the camera view on that position Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls Ctrl panel ze User defined buttons can also appear in the Control panel See Controls on page 25 Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the T camera view to that position Zoom bar Use the arrows to zoom in and out click position on the bar to zoom to that position m L TILT PAN Left Fi Right zoom wide Tele Down The PTZ controls can be disabled under PTZ gt Advanced gt Controls see Controls on
80. ystem Options gt Date amp Time Check that the correct Audio Input source is selected under Setup gt Video amp Audio gt Audio Settings Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead 49 Function group AXIS P3304 V Progressive scan RGB CMOS 1 4 Lens Varifocal 2 8 10 mm F1 7 DC iris Horizontal angle of view 80 22 Vertical angle of view 48 14 Minimum 0 9 lux F1 7 illumination Shutter time 1 24500 5 to 1 6 5 Camera angle Pan 360 tilt 170 rotation 340 adjustment Video Video H 264 Baseline Profile MPEG 4 Part 10 AVC compression Motion JPEG 1280x800 to 160x90 Frame rate H 264 30 fps in all resolutions Frame rate 30 fps in all resolutions Motion JPEG Video streaming Multi stream H 264 and Motion JPEG 3 simultaneous individually configured streams in max resolution at 30 fps more streams in either compression if identical or limited in frame rate resolution Pan Tilt Zoom Digital PTZ preset positions guard tour Image settings Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light wide dynamic range dynamic contrast Rotation 0 90 180 270 including Corridor Format Mirroring of images text and image overlay privacy mask Audio AAC LC 8 kHz 32 kbit s 16 kHz 64 kbit s compr

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