Quantum RDX Dock Tabletop
Contents
1. 4 2 Using the Removable Disk Utility 5 5 Cartridge Does Not Eject If the cartridge does not eject verify that you have installed the utility software See Section 2 3 Installing Utility Software for Windows for instructions on installing the software Follow these steps to remove a stuck cartridge 1 If using the RDX Internal docking station turn off your computer If using the RDX External docking station unplug the power cable 2 Inserta large straightened paper clip or similar object into the Emergency Eject Hole see Figure 7 in Section 3 3 Loading and Unloading Cartridges Do not insert the object in the hole at an angle Keep the object straight and apply some force to eject the cartridge 3 When the cartridge has been ejected by the docking station grasp the exposed sides of the cartridge and pull the cartridge straight out 4 Restart your computer to reset the RDX docking station If using the RDX External docking station plug in the power cable for the docking station and then restart your computer EET NOTE When the emergency eject is used the computer s operating system will lose recognition of the RDX media Therefore one of the following options can be performed to restore recognition e Restart the computer recommended e Follow steps 1 4 in Section 5 6 Docking Station Does Not Appear in the Device Manager Windows if re starting the computer is not desired Page 16 5 6 Docking Station Does Not Appear i2. 5 Software GoProtect Backup Software The RDX storage system works with industry backup applications that support removable disk media See your backup software manual for instructions on backing up data Windows Software The RDX User Guide and Utilities CD provides essential Windows software for use with the RDX system The RDX software for Windows installs e Aremovable disk utility that provides basic diagnostic test capabilities and a firmware upgrade e An application update that enables the Eject button to operate correctly under the Windows operating system e An application that allows the right click eject function to operate in user mode under the Windows operating system e An application that automatically sets the SATA connection to DMA mode for improved performance See Section 2 3 Installing Utility Software for Windows and Section 4 2 Using the Removable Disk Utility for more information on these applications Page 5 Linux Software There is no special software necessary when running the Linux operating system See Appendix A Using the Linux Operating System for more information on using the RDX system with Linux 1 6 Front Panel Features The front of the RDX docking station has the following features and indicators e Cartridge Indicator located on cartridge 1 e Emergency Eject Hole 2 e Eject Button Power Indicator 3 Figure 3 Front Panel Features Table 2 Power Indicator The Eject button is i
3. Quantum rex Removable Hard Disk Storage System User Guide PN 6 67057 02 Rev A Table of Contents 1 Introduction Mg I FNC cea ceteris EET Es 3 1 2 Capacity and Transfer Rate sxscisccscccedexesccceavaedecevaieedscndadseeatoaehsadenascsdeduacdsedesnteedea dadcadesseneesdsvexseed 4 L o pported Medid oe EET ENE are D EENE ENEE EEEREN E 4 1 4 Supported Operating Systems cccccccccccsssesseeeeeeeeeeaeeeseeeeeeeeseesseeeeeeessueaaeeeeeeeeesssaeaeeeeeeeesaaaas 5 ESES EAE e E E E E E E E E A E E E E 5 LOFO POECI aie A N E E ES ENEDES 6 2 Quick Start Installation 2 1 Installing the RDX Internal SATA or USB Docking Station Customer Kit ssssse 8 2 2 Installing the RDX USB Removable Docking Station ccccccsseseececeeeeeeeeseeeeeeeeeseasaseeseeeees 9 2 3 Installing Utility Software for Windows cccccccccccccceeeeseeeeeeeeeeeeeeeeeeeeeeeeesssaeaeeeeeeeesssaaaaeeeeeeees 10 3 Using the Quantum RDX Removable Hard Disk Storage System 3 1 Operating the RDX Docking station sssssssssseueuek kk tek kk kk E ERNE REE ERR E ER ERE ERE NERE ERNE REE REE 11 3 2 Handling the RDX Cartridges ccccccesecceccceeecceeeeeeeceeeeeeeeeeeeeeeeeeseaeeesseeeeeeesssaeaeeeeeesssaeaeesees 11 33 Loading and Unloading Cartridges cs eee E nerne 11 4 Using the Quantum RDX Removable Disk Utility A 21 21 een eee ee ene ee ee eee eee eee eee 14 4 2 Using the Removable Disk Utility 0 0 0 0 ccccccc
4. W serris ee ee nee EA E R eee 24 RR EUG GOMPREN E Soler 24 A 3 Using the RDX Docking Station with LINUX W ssssssssseeeesrernn eks EL Ek kk E ERNE LERNER REE ERNE REE ERR RES 25 RAT FOLD ES he NOS SEE ene ne ee 26 1 Introduction Quantum RDX Hard Disk Storage System 1 1 Overview Quantum RDX storage is a removable ruggedized hard disk drive system It features backup application compatibility a high speed transfer rate for fast backups portable cartridges anda high level of data reliability The storage system is available with an internal SATA or USB device see Figure 1 or external USB device see Figure 2 Figure 1 RDX Internal Docking Station Internal Docking Station SATA or USB Figure 2 RDX External Docking Station External USB Docking Station Page 3 1 2 Capacity and Transfer Rates The capacity and transfer rate of the Quantum RDX storage system are outlined in the table below see Table 1 The capacity and transfer rate will vary depending on the RDX cartridge type used Table 1 Capacity and Transfer Rates Capacity RDX 160 GB RDX320GB RDX500GB RDX640GB RDX750GB RDX1 0TB Native 160 GB 320 GB 500 GB 640 GB 750 GB 1 0 TB Capacity Average sustained transfer rate MBs sec USB 2 0 25 MB s SATA 45 MB s USB 3 0 230MB s Average access time msec 15 Function Removable disk drive Command set e Packet command feature set per ATA ATAPI 7 e SCSI primary commands SPC 2 e SCSI block
5. ances the user may be requested to take appropriate countermeasures Page 22 Environmental Protection Use Period EPUP Disclaimer The number provided as the EPUP is provided solely to comply with applicable laws of the People s Republic of China It does not create any warranties or liabilities on behalf of Quantum to customers The EPUP assumes that the product will be used under normal conditions in accordance with the Quantum operating manual Certain assemblies inside this product for example assemblies that contain a battery may have an EPUP which is lower than the EPUP on this product Part Name Lead Pb Mercury Cadmium Hexavalent Polybrominated Polybrominated Hg Cd Chromium biphenyl PBB diphenylether Chasis O O O O 0O OF PCA x CO o 0O 0 0 Encosure o o O O 0 0 O Indicates that the content of the toxic and hazardous substance in all the homogeneous materials of the part is below the concentration limit requirement as described in SJ T 11363 2006 X Indicates that the content of the toxic and hazardous substance in at least one homogeneous material of the part exceeds the concentration limit requirement as described in SJ T 11363 2006 Page 23 Appendix A Using the Linux Operating System Quantum RDX Removable Hard Disk Storage System A 1 Overview This document describes the use of RDX removable disk docking stations on Linux operating systems There are two mo
6. commands SBC 2 Supported file systems ext2 ext3 FAT32 Mac OS Extended NTFS Actual results may vary depending on system environments drive media used or other factors NTFS is the default file system on the cartridge If you are using Linux the cartridge that comes with your system will need to be reformatted to support a file system that is compatible with a Linux based operating system see the section RDX Cartridge File System Considerations in the appendix 1 3 Supported Media The RDX system supports any RDX cartridge RDX cartridges are available in different capacity configurations depending on your storage requirements Page 4 1 4 Supported Operating Systems The RDX storage system is supported on the following operating systems e Microsoft Windows o Windows Server 2003 R2 Standard Professional Small Business Windows Server 2008 R2 Standard Professional Small Business Windows Vista SPI 82 and 64 bit Business Windows XP Home and Professional Windows 7 O O0 0 e Linux CentOS Linux v4 2 Kernel v2 6 9 Fedora Core S Kernel v2 6 RHEL 3 0 Update 7 RHEL 4 0 Update 3 RHEL 5 0 Update 3 RHEL 6 1 SP1 SLES 9 Service Pack 3 x64 SLES 10 x64 SLES 11 SP1 O O O O O O O e Mac o Mac OS X 10 4 or newer Only the newest Linux versions are fully compatible with the USB 3 0 docks All older versions of Linux will support the USB 3 0 dock at USB 2 0 speeds 1
7. dels of the RDX docking station an internal SATA version and an external USB version Both the SATA and USB models support Linux A 2 Linux Compatibility There are a large number of possible Linux distributions that will natively support the RDX docking stations natively The Linux distributions listed in the table below have been tested and found compliant see Table 1 Table 1 Compatibility RDX External USB Linux Distribution RDX Internal SATA RHEL 3 0 Update 7 Supported Supported RHEL 4 0 Update 3 Supported Supported RHEL 5 0 Update 3 Supported Supported RHEL 6 1 SP1 Supported Supported SLES 9 Service Pack 3 x64 Not Supported Supported SLES 10 x64 Supported Supported SLES 11 SP1 Supported Supported SLES SUSE Linux Enterprise Server Novell RHEL Red Hat Enterprise Linux SLES 9 Service Pack 3 does not support SATA ATAPI devices and therefore does not support the RDX Internal SATA product Only the newest Linux versions are fully compatible with the USB 3 0 docks All other older versions of Linux will support the USB 3 0 dock at USB 2 0 speeds Page 24 A 3 Using the RDX System with Linux RDX Cartridge File System Considerations The RDX cartridge is formatted as NTFS at point of sale NTFS format does not allow writes in a Linux operating system Your cartridge must be reformatted to a different file system supported by Linux such as FAT32 ext2 or ext3 etc Please refer to the man pages for fdisk and mkf
8. e 2 2 Installing the RDX USB Removable Disk Docking Station 1 Carefully unpack the docking station and accessories Attach the USB cable to the USB port on the back of the RDX docking station and connect it to an available USB 2 0 port on the computer see Figure 5 below 3 Attach the power cable to the power connector see Figure 5 below and plug it into an outlet 4 Select a convenient location for the RDX External drive that is flat sturdy level and close to the host server The drive can be oriented horizontally or vertically 5 If running Windows install the RDX software see Section 2 3 Installing Utility Software for Windows 6 If you are using the Linux operating system see Appendix A Using the Linux Operating System Figure 5 RDX External USB Connectors 1 AC Power Adapter 2 USB Cable Page 9 2 3 Installing Utility Software for Windows NOTE RDX Utility software is required to use the RDX docking station with Microsoft Windows operating systems The Quantum RDX User Guide and Utilities CD provides the following essential Windows software for use with the RDX docking station e A removable disk utility that provides basic diagnostic test capabilities and firmware upgrades e An application update that enables the Eject button and right click eject function to operate correctly under the Windows operating system e An application that automatically sets the SATA connection to DMA mode for improved performa
9. ernal Height 41 4 mm 1 63 inch Width 146 0 mm 5 75 inch Depth S 9 mm 6 77 inch including ezel Weight 635 g 1 40 Ibs 6 5 Power Voltage Tolerance Internal RDX Docking Station 5VDC 5 SATA and USB 12VDC 10 USB Power Consumption 7 5W 13W SATA Typical Peak 6 6W 20W USB AC Adapter N A 1 error per 10714 bits read RDX External Docking Station External 51 8 mm 2 04 inch 109 8 mm 4 32 inch 177 5 mm 7 00 inch including bezel 540 g 1 19 Ibs 6 6W 13W RDX Media Removable Cartridge 23 68 mm 0 93 inch 86 6 mm 3 4 inch 119 18 mm 4 69 inch 173 g 0 38 Ibs External RDX Docking Station 12VDC 10 Universal Adapter 100 240 VAC 50 60Hz input Page 20 6 6 Environmental RDX Docking Station Temperature Thermal Gradient Relative Humidity Maximum Wet Bulb Temperature Altitude Vibration Shock Operational 10 to 40 C 10 C hour 20 to 80 non condensing 29 C non condensing 50 ft to 10 000 ft sine vib 0 25G peak 3 200 Hz half sine 31G 2 6ms Non Operational 40 to 65 C 20 C hour 10 to 90 non condensing 38 C non condensing 50 ft to 35 000 ft random vib 1 54G RMS half sine 71G 2 ms Page 21 7 Regulatory Quantum RDX Removable Hard Disk Storage System 7 1 Environmental e WEEE product is registered and labeled as not appropriate for common disposal e ROHS all materials and processes used in
10. hanges in temperature Never try to force the cartridge into the docking station If it is difficult to insert check the orientation and ensure correct alignment using the keyed corner as a guide 3 3 Loading and Unloading Cartridges The front of your docking station has an opening for inserting RDX cartridges A protective door covers the opening Below and to the right of the door is the power indicator that doubles as a cartridge Eject button To Load a Cartridge Insert the cartridge in the docking station with the keyed corner facing the upper left corner of the docking station and the write protect tab on the back right See Figure 6 The cartridge only fits in one orientation Push the cartridge gently into the docking station until it locks in place with a clicking sound Figure 6 Loading the Cartridge 1 Keyed Corner 2 Write Protect Tab Page 11 To Unload a Cartridge To unload a cartridge using the mouse right click method Windows only 1 While running Windows Explorer locate the drive letter for the device 2 Right click on the device and select Eject 3 When the cartridge has been ejected by the docking station grasp the exposed sides of the cartridge and pull the cartridge straight out see Figure 7 To unload a cartridge using the Eject button 1 Push the Eject button 2 When the cartridge has been ejected by the docking station grasp the exposed sides of the cartridge and pull the cartridge straigh
11. ices if they are not necessary Linux Users Systems running Linux may see reduced performance when doing backups on RDX cartridges configured for FAT32 For best performance configure the file system on the RDX cartridges for ext2 or ext3 See Appendix A 3 Using the RDX System with Linux 5 8 Write Error If the backup application reports a write error follow these steps 1 Verify that the write protect switch on the cartridge is set to the unlock position Check the cartridge indicator on the front of the cartridge If this indicator is amber the cartridge is not working properly This may be due to severe damage to the cartridge Run the RDX utility software to obtain more information about the failure 3 Replace the cartridge if the error persists Page 17 5 9 Firmware Download Fails with Windows Server 2003 If the firmware download fails with the error invalid parameter and you are using Windows Server 2003 check to ensure that you have at least Service Pack 1 installed 5 10 System Will Not Complete Boot Process with RDX External Docking Station Some BIOS versions do not handle large USB removable media correctly If your system will not complete the boot process with the RDX External device attached follow the steps below Make sure you are using the latest BIOS for your system Disable USB boot in the BIOS and retry Attempt to eject the cartridge and retry boot or boot with the RDX device disconnected If yo
12. ion Customer Kit This section describes how to install the RDX Internal drive Before You Begin The RDX docking station ships ready to install in a standard 5 25 inch half height drive bay Depending on your computer you may need a standard flat blade or Philips screwdriver to remove the computer cover and install the drive in your computer Important Information on Electrostatic Damage To protect your computer and docking station from electrostatic damage ESD follow these guidelines En NOTE Your computer must be plugged into a grounded electrical outlet to be properly grounded e Before you open your computer or remove the RDX docking station from its antistatic bag ground yourself by touching the metal chassis of your computer or some other grounded object For optimal protection use an electrostatic grounding strap e Do not touch any printed circuit boards or electronic chips on your RDX docking station or in your computer e Turn your computer and any peripheral devices off before installing the RDX docking station Installation Instructions 1 Carefully unpack the docking station and accessories 2 Turn off the computer 3 Open the computer cover using a screwdriver if necessary 4 Mount the docking station Slide the RDX docking station into an unused drive bay until the bezel is flush with the front of the computer Secure the docking station using mounting screws being careful not to over tighten the scre
13. lluminated by a power indicator Table 2 describes the operation of this indicator Indicator Meaning Description Status OFF No Power Docking station does not have power Steady Ready Power is on and the RDX docking station is working properly GREEN Blinking Ejecting Cartridge is ejecting GREEN Steady Fault RDX docking station has detected a fault condition For more AMBER information run a diagnostic application see Section 4 2 Using the Removable Disk Utility Blinking Prevent Host computer is accessing the media and the user has AMBER pressed the Eject button The indicator will blink amber for a few seconds and then return to a steady green The cartridge will eject after the host access completes Page 6 Table 3 Cartridge Indicator The cartridge indicator displays the current status of the cartridge Table 3 describes the operation of this indicator Indicator Meaning Description Status OFF Not Ready Cartridge is not inserted properly or the docking station has no power Steady Ready Cartridge is ready GREEN Blinking Activity Reading writing or seeking is occurring GREEN Steady Fault RDX docking station has detected a cartridge fault condition AMBER For more information run a diagnostic application see Section 4 2 Using the Removable Disk Utility Page 7 2 Quick Start Installation Quantum RDX Removable Hard Disk Storage System 2 1 Installing the RDX Internal SATA or USB Docking Stat
14. n the Device Manager Windows If the docking station does not appear in the Windows Device Manager and the power indicator is green follow these steps to rescan the hardware 1 Bring up the Device Manager a Right click on My Computer b Select Manage c Select Device Manager Right click on the top folder this should be your computer s name Select Scan for Hardware Changes You should see your RDX device listed under Disk drives If the device does not appear restart the computer AOON 5 7 Docking Station Performance Seems Slow RDX Internal Docking Station Some system SATA ports do not by default operate in DMA mode for the RDX Internal device This results in slower performance and weaker data protection Reinstall the utility software for Windows to set the SATA ports to the correct mode Refer to Section 2 3 Installing Utility Software for Windows section RDX External Docking Station The RDX External device may appear slow based on the type of USB port the device is attached to Make sure your docking station is connected to a USB 2 0 or USB 3 0 port instead of a USB 1 1 port For best performance connect directly to a USB 2 0 or USB 3 0 root hub on the PC and not an external hub The USB bus shares bandwidth between all USB devices connected to the system including the RDX External docking station The use of cameras flash memory devices etc on the USB bus may decrease performance of the device Remove extra dev
15. nal docking station plug in the power cable for the docking station and then restart your computer Page 13 4 Using the Quantum RDX Removable Disk Utility 4 1 Overview The RDX Utility is a Windows application that allows you to diagnose problems with your RDX docking station With the utility you can Identify the RDX docking station attached to your computer Retrieve device and cartridge status information Test the docking station and the cartridge Upgrade docking station firmware 4 2 Using the Removable Disk Utility To run the RDX Utility for Windows Click Start gt All Programs gt RDX gt RDX Utility For instructions on using the removable disk utility click Help lf the software is not installed on your computer see Section 2 3 Installing Utility Software for Windows for installation instructions Page 14 5 Troubleshooting Quantum RDX Removable Hard Disk Storage System 5 1 Power Indicator is OFF RDX Internal Docking Station If the power indicator is off the RDX Internal docking station does not have power If this happens follow these steps to verify the cable connections in the rear of the docking station 1 Turn off the computer 2 Check the power and data cable connections in the rear of the docking station 3 Turn on the computer RDX External Docking Station If the power indicator is off the RDX External docking station does not have power If this happens follow these steps to verify
16. nce e A software program that simplifies the process of creating data backups The software on this disc will not interfere with other applications running on the computer To install RDX Utility software for Microsoft Windows Vista XP Server 2003 Log in as the Administrator to enable installation privileges Insert the RDX Utilities disc into the computer a dialog box will open on the screen Click Install RDX Utilities and follow the on screen prompts Optional Click Install Quantum GoProtect and follow the on screen prompts Once installation is complete restart the computer ae oy Your new RDX system is ready for use Refer to the backup software manual for instructions on backing up data Page 10 3 Using the Quantum RDX Removable Hard Disk Storage System 3 1 Operating the RDX System This section describes typical activities involved in operating and maintaining the RDX system For instructions on using your backup software see the manual that came with your software 3 2 Handling the RDX Cartridges Although RDX cartridges are rugged it is always a best practice to take extra care not to drop them when handling This will ensure data integrity and long life Observe the following precautions Store cartridges in their protective cases when you are not using them Do not stack RDX cartridges Keep cartridges away from dust dirt and moisture Avoid direct sunlight heat sources temperature extremes and rapid c
17. s When backing up software please make sure that you are not infringing any software copyrights for that product Quantum and the Quantum logo are trademarks of Quantum Corp All other brand product names trademarks or registered trademarks are the property of their respective owners RDX is a registered trademark of Tandberg Data ASA Page 26
18. s been ejected by the docking station grasp the exposed sides of the cartridge and pull the cartridge straight out 4 Restart your computer to reset the RDX docking station If using the RDX External docking station plug in the power cable for the docking station and then restart your computer Page 15 5 3 Power Indicator is Blinking AMBER and Cartridge Does Not Eject If the power indicator is blinking amber after you press the Eject button the Host computer is accessing the media The RDX docking station will eject the cartridge after the Host access completes If the cartridge does not eject after the Host computer access completes you may not be running the correct utility software See Section 2 3 Installing Utility Software for Windows for instructions on installing the software If the cartridge still does not eject use Windows Explorer to eject the cartridge In Windows Explorer right click on the drive letter for the RDX docking station i e F and select Eject 5 4 Cartridge Indicator is Steady AMBER The cartridge indicator is located on the front of the cartridge If this indicator is amber the cartridge is not working properly The error is due to one of the following conditions e The cartridge is not compatible with the RDX docking station e The cartridge has been severely damaged e The cartridge has not been fully inserted Run the removable disk utility to obtain more information about the failure See Section
19. s for detailed instructions on how to manipulate partition tables and create file systems on Linux If you are creating multiple partitions on a cartridge see the Eject section below e he choice of the file system also has significant impact on backup performance Ext3 typically gives the best overall performance e The FAT32 file system has a 4 GB file size limit which can limit archive sizes when using tar e Some system BIOS do not handle FAT32 formatted disk volumes correctly and may hang on boot This typically occurs when USB boot is enabled in the BIOS See Section 5 10 System Will Not Complete Boot Process with RDX External for more information EE NOTE Although mkfs will allow format of unpartitioned media we recommend always using fdisk to create partitioned media before formatting Issues exist with the 2 4 kernel and umount when using un partitioned media Automount A cartridge must be mounted to be accessible by the backup application Some Linux distributions include pre configured automount for removable disks while others may require user configuration Please refer to the man pages for automount for more information Eject If the cartridge is mounted the Eject button on the RDX drive will not work properly Use the eject command to unmount and eject the cartridge uo ae Se ee NOTE The eject command cannot properly handle unmount if multiple partitions are present on a removable disk Each mounted partition mus
20. sseeeceeeceeeeeeeeeseeeeeeeesseeseeeeeseaasseeeesaaeeeeeesaageeenes 14 5 Troubleshooting ST Power WINN ALO io OFE orice ccc bindelse sees GEN E RE 15 5 2 Power Indicator is Steady AMBER ccccccsseeeeeeeseeeeeeeeceeeeeceeeseeeeeeeesaeseeeeeeseaseeeeessageeeees 15 5 3 Power Indicator is Blinking AMBER and the Cartridge Does Not Eject cccceceeeeeeeees 16 5 4 Cartridge Indicator is Steady AMBER ccccccccceeeceseseeeeeeeeeeeeeeeeeeceeeeeesseeeeeeeeeeeessaaaeeeeeees 16 OO Cane DOCS ING eC sade veascrse secs cece a eed enema A 16 5 6 Docking Station Does Not Appear in the Device Manager Windows cc sssseeeeeeeeeeeeees 17 5 7 Docking Station Performance Seems SIOW ccccccccssssseeceeeeeeeeeeeeeceeeseeeaeeeeeeeseessaaaeeeeeeeees 17 FONE EO ar E E E E E E EE E 18 5 9 Firmware Download Fails with Windows Server 2008 ccccccccsssseeeceeeeeseeeseeeeeeeeesaaeseeeeeeees 18 5 10 System Will Not Complete Boot Process with RDX External ccccccsssecceeseseeeeeeeeeeeeees 18 6 Specifications 2 i EE EET EE E E E E E E EE EE EDER Er REE 19 OL PEON E aee E E T BEEN 19 BR 2 Fc 9 1 eect HE ee E E E E 20 IN E E AA E E A E O A EEEE A AE E EEN EE I AA E E 20 CSP ONE SEE EEN E E E E A A E 20 6 6 Environmemal srscsneriarin i eiaa E a EAA EERE 21 7 Regulatory FEIO ILA a a a 22 Te EMISSIONS ee ee EEE EEEE ENT 22 Appendix A Using the Linux Operating System RT OVEMVIO
21. t be unmounted manually or the eject command will fail Backup With tar The tar command works with RDX docking stations by writing the archive to a file on the cartridge Use the tar M option to create archives which span multiple cartridges on the RDX docking station For spanning removable disk cartridges use the tar M L size option where size is the cartridge capacity in kilobytes when creating multiple volume backups For more information refer to the man page for tar Page 25 A 4 Troubleshooting SCSI Device Status To find out whether the RDX drive is recognized by the system issue the following command cat proc scsi scsi This will print out a list of all the SCSI devices in the system The list should include any RDX drives recognized by the system If the RDX docking station is not listed check cable connections and power supplies and BIOS settings for the SATA product e2fsck File System Check Fails If the e2fsck program is unable to successfully complete the file check of an ext2 ext3 cartridge check to make sure you have the latest version of e2fsprogs installed Under certain circumstances earlier versions pre 1 35 of e2fsck included with some distributions are unable to complete the file systems check Product Registration and Support For product registration and support go to www quantum com ServiceandSupport Copyrights When writing to an RDX cartridge make sure you are not infringing any copyright
22. t out see Figure 7 NOTE If the RDX software is not installed the Eject button and right click eject method may not work properly see Section 2 3 Installing Utility Software for Windows NOTE Under proper operation the drive bay will make an audible noise during the ejection process If the cartridge does not eject see Chapter 5 Troubleshooting for more details Figure 7 Unloading the Cartridge 1 Cartridge Indicator located on cartridge 2 Emergency Eject Hole 3 Eject Button Power Indicator Page 12 To Emergency Eject a Cartridge E CAUTION Do not emergency eject an RDX cartridge while the cartridge activity indicator is flashing If the cartridge does not eject using either the Eject button or the right click eject methods use the following emergency eject hole method to recover the cartridge 1 Ifyou are using the RDX Internal docking station turn off your computer If using the RDX External docking station unplug the power cable 2 Inserta large straightened paper clip or similar object into the Emergency Eject Hole see Figure 7 Do not insert the object in the hole at an angle Keep the object straight and apply some force to eject the cartridge 3 When the cartridge has been ejected by the docking station grasp the exposed sides of the cartridge and pull the cartridge straight out see Figure 7 4 Restart your computer to reset the RDX docking station If using the RDX Exter
23. the cable connections in the rear of the docking station 1 Check the power connection at the back of the docking station 2 Check that the power adapter is plugged into an outlet 3 If the power adaptor is plugged into an outlet strip make sure that it is turned on Low Power Mode USB 3 0 External only If the USB cable is unplugged from the USB 3 0 External dock the dock will enter Low Power Mode and the dock power light will turn OFF lf a cartridge is in the dock when the unit goes into Low Power Mode push the Eject button to eject the cartridge The dock will resume normal operation once the USB cable is reconnected to the computer 5 2 Power Indicator is Steady AMBER lf the power indicator is a steady amber the RDX docking station is not working properly The error is due to one of the following conditions e The docking station cannot eject the cartridge due to an obstruction e The internal electronics are damaged or malfunctioning Follow these steps to remove a stuck cartridge 1 If you are using the RDX Internal docking station turn off your computer If you are using the RDX External docking station unplug the power cable 2 Inserta large straightened paper clip or similar object into the Emergency Eject Hole see Figure 7 in Section 3 3 Loading and Unloading Cartridges Do not insert the object in the hole at an angle Keep the object straight and apply some force to eject the cartridge 3 When the cartridge ha
24. the system meet the limits for compliance 7 2 Emissions USA This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Europe Meets the CE requirements as specified in EMC Directive 89 336 EEC CISPR 22 amp CISPR 24 Australia amp New Zealand C Tick Japan This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions VCCI A Taiwan This is a Class A Information Product when used in residential environment it may cause radio frequency interference Under such circumst
25. u are using a FAT32 formatted cartridge reformatting to another file system may fix the problem Nop Page 18 6 Specifications Quantum RDX Removable Hard Disk Storage System 6 1 General Manufacturer Quantum Corp Model Names RDX SATA RDX USB INT RDX USB RDX USB3 INT and RDX USB3 Interface Type External USB 3 0 6 2 Performance Capacity RDX 160 GB RDX 320 GB Native 160 GB 320 GB Capacity Average sustained transfer rate MBs sec Average access time msec Function Command set Supported file systems Internal SATA Internal USB 2 0 External USB 2 0 Internal USB 3 0 and RDX 500 GB RDX640GB RDX750 GB RDX1 0TB 500 GB 640 GB 750 GB 1 0 TB USB 2 0 25 MB s SATA 45 MB s USB 3 0 230MB s 15 Removable disk drive e Packet command feature set per ATA ATAPI 7 e SCSI primary commands SPC 2 e SCSI block commands SBC 2 ext2 ext8 FAT32 Mac OS Extended NTFS Actual results may vary depending on system environments drive media used or other factors NTFS is the default file system on the cartridge If you are using Linux the cartridge that comes with your system will need to be reformatted to support a file system that is compatible with a Linux based operating system see Appendix A 3 Using the RDX System with Linux Page 19 6 3 Reliability Unrecoverable error rate MTBF 550 000 hours 6 4 Physical RDX Internal Docking Station Form i mme Factor 5 25 inch half height int
26. ws see Figure 4 below Attach the power cable to the power connector see Figure 4 below Connect the data cable SATA or USB to the data connector SATA or USB see Figure 4 below For USB installation connect the other end of the cable to the appropriate USB connector on the motherboard 7 Check all cables in your computer system Before you reinstall your computer cover ensure that all cables are correctly routed so that they will not bind or become crimped Also make sure that no cables have loosened during the installation Replace your computer cover Turn on the computer 0 For SATA units only During power up press the F2 key or other hot key to enter BIOS setup mode Enable the SATA port connected to your RDX docking station Save changes and exit from the BIOS 11 If running Windows install the RDX software see Section 2 3 Installing Utility Software for Windows 12 If you are using the Linux operating system see Appendix A Using the Linux Operating System O O1 Page 8 a ee a NOTE If you install a new operating system on your computer with an RDX docking station attached make sure the cartridge is removed This prevents the operating system from confusing the removable drive with the system drive Figure 4 RDX Internal Connectors Internal SATA Docking Station Internal USB Docking Station 1 Mounting Screws 2 Power Adapter Cable 3 Mounting Holes 4 SATA Data Cable USB Cabl
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