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Rose RE2-1R2X16U/2 KVM switch

1. 22 oleis 8 gt __ _ _6 _6_6__ _ _ _ _ _4 _6_6_ 23 UA Ik y uuu Nee 23 KYN WCR Mod le _ __________________ 24 eo ne System MeN T e P __ _ _ _ _ 25 Keyboard setings selectos 26 Appearance settings 26 ese Or iii ri u TT 27 COD gt uu D uu __ E E E O 27 F Gb K I PTT C 28 e r uy u u 28 COR i P k 29 p uu u uuu IWP 30 31 conn St J pn T u OO TEE oU mo ore 31 u __ __________ _ E SSS S 32 Remo ODS AU ON 33 Connecting using a WED DIOW SE
2. ______ _ _ _ ____ __ ___ __ 11 Figure o Restore Mouse Menllu uuu lll l ___________________ _ __________ _ 11 Figure 5 u E ET o mmn 12 Figdre 10 Local Unit COMMGUPATOR TERI L LLULLU UL uuu __ _ _ k 13 Figure 11 Local Network Configuration 14 gei O T act T at lana ape ln ent alsa Bl lad ee calanoid edt m 15 5 Logooli Sir Oi m 15 Figure 14 Remote __________ _ _ _____ 16 Figure 15 Remote Configuration o 16 Figure 16 Remote nere T 21 gie NN T m cre Te eT er ert en 22 PICO 10 EOC GING nouum 23 1216 111 4 598 EDAP CODICI OPI _ 23 Figure 20 KVM Switch OSD Main n 24 PIQUE 21 Gonfigure System Momi 25 Figure Computer _ _
3. ERRARE 33 OO UMRECHNEN 34 CO Se susu 35 AOSE n Sos S S SSS 36 s ee eee EAA 37 al gt NR TET _ ________ _ 37 sS MUSING Tile SEM i ull mmc 38 Seral Device 38 TOUDE PG een ne E u ee au et re 40 Maintenance uuu uu uu uu u uuu eee ee 42 s RS E m 42 Figure Page Figures Remote VES u uuu tei uu u _ ___ __ ____ ___________ _______ 5 Figure 2 Single cien uuu 6 Figure 3 Single Unit Installation 7 Figure 4 Single Unit Installation 7 RETE IDEM 9 I i O bu 9 01118 _ _______________ _ 9 aM Beles
4. NINE you hot plugged the computer to the UltraMatrix B Remote 2 The previous setting depends both on the ack type of mouse and the type of driver as various combinations of PS 2 and IntelliMouse are possible Using the incorrect restore function may produce unpredictable results and require the computer to be re booted Figure 8 Restore Mouse Menu ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL RI Access mode Allows you to choose between Shared mode where all other logged on users can see your operations and Private mode where the screens of all other users are blanked Host Indicates the currently selected host computer and allows you to select others This item will be blank unless host details have been set within the remote configuration Return to host Quits the menu and returns to the host screen Local Configuration Select Configuration from the Control menu to access to the Unit and Network configuration menus The Unit can also be reset to the initial factory default settings Conf igurat ion Network a x Reset Conf iguration Back Figure 9 Local Configuration menu From the configuration page the Unit and Network information is entered Click on the Unit tab to enter the unit information Click on the Network tab to enter the network information Click on the Reset Configuration tab to reset the unit to factory defaults m ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUA
5. View only fignore mouse amp keyboard Iv Accept clipboard from server Send clipboard to server ok Cancel VNC Viewer Connectio SE Encoding Inputs Key length 512 hits flow security 1024 bits medium security 2048 hits thigh security ok Cancel ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Encoding and color level Auto select When ticked this option will examine the speed of your connection to the UltraMatrix Remote 2 and apply the most suitable encoding method This option is suggested for the majority of installations Preferred encoding There are three manually selectable encoding methods which are accessible when the Auto select option is un ticked m ZRLE This is a highly compressed method that is best suited to slow modem connections m Hextile This method offers better performance than the ZRLE when used over a high speed network because there is no need for the UltraMatrix Remote 2 unit to spend time highly compressing the data m Raw This is a primitive uncompressed method that is mainly used for technical support issues You are recommended not to use this method Color level The color level is fixed at Medium 256 colors for almost all browsers Inputs View only ignore mouse amp keyboard When ticked the viewer will not send keyboard or mouse information to the UltraMatrix Remote 2 unit or host system Accept clipboard from se
6. means release the key that follows means press down and release the key that follows To switch to CPU port 1 the Hotkey KVM port sequence would be Ctrl 1 Enter to switch to CPU port 8 the sequence would be Ctrl 8 Enter the sequence to switch to CPU port 15 would be Ctrl 1 5 Enter A list of the valid hotkey codes are given in Appendix J Enter the required information in each field Click the Save button EB ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Logging and Status The logging and status screen provides various details about the user activity on the UltraMatrix Remote 2 Note The log has a maximum capacity of 1000 event lines After 1000 entries the oldest entries are overwritten If log data are important to your installation ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system The first three 3 columns show the date the event occurred The next column is the time the event occurred The last column describes the type of event with the users name and the access method The Clear log tab will clear all entries in the log The Refresh tab will refresh the log list The Syslog Server IP Address field is an optional field where you can enter an IP address to send the status log The Save tab will save the log file The Cancel tab will exit the log menu and return to the
7. Mouse rate Defines the rate at which mouse movement data are transmitted to the system The default option is 20ms which equates to 50 mouse events per second This default rate can prove too fast when passed through certain connected KVM switches In such cases data are discarded causing the local and remote mouse pointers to drift apart If this effect is encountered increase the mouse rate to around 30ms data are then sent at a slower rate of 33 times per second Single Mouse Mode Mouse Switch This option allows you to select the mouse button combination that can be used to exit from single mouse mode when active Options are Disabled Middle Right Button Middle Left Button Use Quick Mouse Calibration When this option is checked the mouse calibration procedure is performed quickly If the mouse still does not react or follow perform the complete Mouse and Video calibration Behavior for admin connections when limit reached Use the arrow keys to modify the action taken when the number of admin connections is reached The options are e Replace oldest connection e Replace newest connection Don t replace Use VESA GTF When ticked the VESA Generalized Timing Formula will be used to help determine the correct input video resolution and timing details See Appendix for a list of all supported video modes Enable Virtual Media The virtual media function is not available on this model Upgrade Firmware The Upgrade F
8. if you have zeroes in the third octet then all of the fourth octet must be zeroes The permissible mask values for all octets are as follows Mask octet Binary Number of addresses encompassed 255 11111111 1 address 254 11111110 2 addresses 252 11111100 4 addresses 248 11111000 8 addresses 240 11110000 16 addresses 224 11100000 32 addresses 192 11000000 64 addresses 128 10000000 128 addresses 0 00000000 256 addresses If the access control range that you need to define is not possible using one address and one mask then you could break it down into two or more entries Each of these entries could then use smaller ranges of differing sizes that when combined with the other entries cover the range that you require For instance to accurately encompass the range in the earlier example 192 168 142 67 to 192 168 142 93 You would need to define the following six address mask combinations in the IP access control section Network address entry Mask entry 192 168 142 67 255 255 255 255 defines 1 address 67 192 168 142 68 255 255 255 252 defines 4 addresses 68 to 1 192 168 142 72 255 255 255 248 defines 8 addresses 72 to 79 192 168 142 80 255 255 255 248 defines 8 addresses 80 to 87 192 168 142 88 255 255 255 252 defines 4 addresses 88 to 92 192 168 142 93 255 255 255 255 defines 1 address 93 Mask Enter an IP network mask that indicates the range of addresses that will be allowed or denied access For
9. s assigned IP address in a web browser s URL field When the option screen displays repeat the remote configuration for this and all other IP input modules This basically covers the configuration of the IP input modules and allows user access to the unit Following is the additional KVM switch module configuration Some configurations are needed to assure proper functionality and other configurations are optional KVM Switch Module Configuration Connect to the unit directly from the local KVM station or remotely from a network workstation If you are connecting from a remote workstation you must use the VNC Viewer and not the VNC Java applet to access the KVM Switch module s OSD When you are connected and the host computer s video is displayed press and release the left Ctrl key then within 2 seconds press the F12 key The press and release of the left Ctrl key notifies the KVM Switch module that the next command issued within 2 seconds is a command for the KVM Switch not a connected computer The F12 key will invoke the KVM switch modules OSD main menu shown below UltraConsole version MX24 Rose Electronics Copyright 1990 2003 Main Menu Configuration System Computer KVM User Profile Group Language Status Save Exit Use up down arrow keys to choose selection then press the Enter key or the Escape key to exit ROSE ELECTRONICS Configure password box number keyboard settings appearance Figure 20 KVM
10. Enter The system status screen will display showing the following Computers Power Power on status POS Card position VER Program version KVM CPU User Status The number of system CPU ports that Unit 1 has will be highlighted If the Unit is a 16 port switch computers 1 4 5 8 9 12 and 13 16 will be highlighted on the status screen Note System CPU ports total RS232 ports times 4 7 Apply power to the next unit to bus in then connect an expansion cable IN THIS ORDER Lower and upper expansion cards on the 4xE model From Unit Z2 s OUT expansion card connector To Unit 1 s IN expansion card connector 8 Verify that the block of system CPU ports from Unit 2 is recognized on the status screen If Unit 2 is a 16 port switch computers 17 20 21 24 25 28 and 29 32 will be highlighted E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 9 Sequentially apply power and then connect the expansion cables to the remaining switches as explained in steps 7 and 8 Always with power on the unit and from the OUT connector of the Unit being added to the IN connector of the previously installed Unit 10 When all Bus cabling is in place and reporting properly to the status screen save the configuration to update all boards in the system Verifying the Video path Steps 11 12 and 13 verify that the video path is properly routed to a KVM station an
11. When the Configure menu displays click on the Unit Configuration tab When the Unit configuration menu displays click on the Advanced Unit Configuration tab The Advanced Unit Configuration window is where the firmware upgrade feature is offered Click on the Firmware Upgrade tab and follow the on screen instructions to update the firmware ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix E IP Access Control Setting IP access control The golden rule with this feature is Include before you exclude or to put it another way Arrange allowed addresses in the list before the denied addresses This is because the positions of entries in the list are vitally important Once a range of addresses is denied access it is not possible to make exceptions for particular addresses within that range For instance if the range of addresses from A to F are denied access first then the address C could not be granted access lower down the list Address C needs to be placed in the list before the denied range IMPORTANT This feature should be configured with extreme caution as it is possible to deny access to everyone If such an error occurs see Clear IP access control for details about how to regain access IP Access Control Add Remove Up Doun Edit 0 0 0 0 0 0 0 0 In the list access control addresses prefixed by are allow entries while those prefixed by deny entries
12. centralized KVM station The UltraMatrix Remote 2 is the common sense switching solution that provides the flexibility integrity and security required for today s business environment UltraMatrix Remote 2 The UltraMatrix Remote 2 consists of an input module and a KVM switch module The IP input module controls unit access locally and remotely and access security The KVM switch module controls the port switching and has its own unique OSD that can be configured with gt appearances port settings additional a security and other parameters The UltraMatrix Remote 2 s advanced on screen display OSD menus guide you through the configuration process with on screen information for each configuration section making it easy to configure the UltraMatrix Remote 2 the KVM station the computers and serial devices and security for the system There are additional configuration parameters that can be used to personalize the look of the menus and dialog boxes A help line is provided for each menu selection giving a brief explanation of the selected menu item KVM Switching Module Rose Electronics UltraMatrix Remote 2 is designed to meet your switching needs whatever your system demands are one user and one computer or hundreds All models offer standard features that allow for easy secure and complete access to as many as 1 000 devices from a single KVM stations Reliability security flash memory technology
13. otherwise it will be encrypted e Prefer on If the UltraMatrix Remote 2 allows it this setting will configure an encrypted link otherwise it will be un encrypted See Appendix F for the VNC Viewer Options and features Click on OK and the VNC Authentication window will display to login to the UltraMatrix Remote 2 IP Input module ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL VHC Authentication 192 168 1 42 Mo Encryption The VNC Authentication window will show the connected IP address and the type of encryption Enter your Username and password in the corresponding fields Upon validation the connected computers video will display in the VNC window All functions applications and features of the connected computer are available to the remote user NOTE If the username or password is entered incorrectly five consecutive times the remote user station s IP address is locked out and remote access is denied The lockout of an IP address will show up in the log as IP address Blacklisted See the troubleshooting section for the procedure to unlock the IP address VNC Viewer Toolbar Figure 29 shows the VNC Viewer toolbar and an explanation of each toolbar tab The VNC viewer uses a two mouse cursor technique to identify if you are working on the VNC Viewer or the remote PC s desktop The local cursor is the dot and the arrow cursor is the host computers desktop When you move the cursor the arrow cursor wi
14. pointers Refresh Screen This option refreshes the whole screen image to remove any artifacts from moved screen items This is useful when using very low refresh rates on slow speed communication links Mouse Control This option displays a mouse control dialog box and is useful when the remote cursor is failing to respond correctly to your mouse movements even after using the Re sync and calibration mouse option The mouse control dialog allows you to control the remote mouse cursor manually using a selection of buttons that you click with your local mouse Additional options also allow you to restore the settings of a mouse that has failed to operate correctly Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations to the host that are needed regularly When entering codes means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds 300 300 ms wait It is automatically assumed that all keys specified will be released at the end so there is no need to specify Ctrl or Alt if these keys are to be released together See Appendix J for a list of Key sequence codes that can be used Examples Ctrl F12 to invoke the KVM switch module s OSD would be expressed as Ctrl
15. server is located it will supply to the UltraMatrix Remote 2 an IP address an IP network mask and a Gateway address Remote users must be informed of this IP address in order to connect to the UltraMatrix Remote 2 unit IP Address The IP address can be altered to suit the network it is connected on It can either be entered manually or configured automatically using the DHCP option When the DHCP option is enabled this entry is grayed out IP Network Mask Also often called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewhere such as on the wider Internet This process helps to reduce overall traffic on the network and hence speed up connections in general IP Gateway This is the address of the device that links the local network the UltraMatrix Remote 2 is connected to another network such as the wider Internet Usually the actual gateway is a network switch or router and it will be used whenever a required address lies outside the current network VNC Port This is the logical link through which communications with a remote VNC viewer will be channeled The default setting is 5900 which is a widely recognized port number for use by VNC software However in certain circumstances it may be advantageous to alter this number HTTP Port This is the logical
16. that contains a specific group name can only access the computers within that group It they try to access a computer that is not within the assigned group the error Not in access group will display in the connect box Configure Group Computer Group 1 1 Gomputer Computer Computer Computer Computer Computer Computer Computer Computer 1 Computer Computer 2 Computer 13 Computer 14 Computer 5 Computer 16 Computer 2 3 5 1 8 9 SPACE BAR adds removes computer from group Enter renames group Pageup down more computers computer belongs to group Figure 25 Configure Group Menu The left computer column displays the computer names To change a group name select the group by pressing the left or right arrow key and press enter An input box will display to enter the new name This menu is an array of groups x and computers y Moving the arrow key to the right from one plus to another plus for a selected c
17. the KVM station is connected to Total boards 1 A YES NO selection box will display Choose YES to save the changes to flash memory on all powered on units Choose NO for temporary or incorrect changes The temporary settings will only be in effect as long as power is applied to the Unit Once power is cycled unsaved changes other than the starting computer number are lost and the previously saved configuration settings will be effective E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL OPERATION Remote System Operation Connecting using a web browser Connecting to the UltraMatrix Remote 2 from a network location or over the internet can be done two ways using the Built in Java VNC Viewer or Downloading Windows VNC Viewer from the unit and installing it on the remote computer It is recommended that the Windows VNC viewer be downloaded from the unit and installed on the remote computer The VNC viewer is more robust than the Java applet and has more functionality and features than the Java applet If you experience problems using the Java applet switch to the VNC viewer application To connect to the UltraMatrix Remote 2 from any workstation start a web browser and enter the assigned IP address for the IP Input module to connect to in the URL field of the browser Example http 192 168 0 44 The UltraMatrix Remote 2 will respond with the below three options displayed in the browser s window
18. 0 will disable the timeout Protocol timeout Sets the time period by which responses should have been received to outgoing data packets If the stated period is exceeded then a connection is considered lost and terminated ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Background refresh rate Use the arrow keys to alter the refresh rate for screen images via remote links This allows you to tailor the screen refresh to suit the network connection speeds The options are Slow Medium Fast or Disabled When the disabled option is selected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of the settings of this option Mouse Latency Allowance This option is used during calibration to account for latency delays caused as signals pass through a device introduced by some KVM switches During calibration the UltraMatrix Remote 2 waits for 40ms after each mouse movement before sampling the next If a KVM device adds a significant delay to the flow of data the calibration process can be lengthened or may fail entirely The value entered here is added to or subtracted from the default 40ms sampling time Note You can enter negative values down to 40 in order to speed up the calibration process when using fast KVM switches Use this option with caution as it can adversely affect the calibration process
19. Click on the Connect using built in Java VNC viewer option and the UltraMatrix Remote 2 will install the Java applet and then display the logon screen Enter the UserlD of admin and assigned password Upon validation the connected computer s video will display in the browser s VNC viewer window In the upper right corner of the window is a Configure tab Click on this tab to display the remote configuration option menu as shown below Aela E Contro1s Shared gt admin Configure 2 mem 2 Logged on users admin Click the Configure button The remote configuration menu allows the ___Unit Configuration administrator to configure all Tine amp Date Configuration parameters for the unit Metwork Configuration network and other items Host Configuration NEN o LLL 1 Each selection is described LDAP Configuration below in table 1 Return to Host Conf iguration Figure 15 Remote Configuration Menu m ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Allows you to create and manage up to fifteen separate user accounts each with User Accounts separate access permissions Account 1 is the admin account Enter User name password Tick un tick the Local and Remote options that are appropriate to the user Allows you to modify unit settings within the UltraMatrix Remote 2 You can define the Unit Configuration keyboard set up the admin account assign a name to the unit screensaver ti
20. Gateway UNC Port 5300 HTTP Port 80 Clear IP Access Control Save Cance _Save Figure 11 Local Network Configuration MAC address Media Access Control Address this is the unique and unchangeable code that was hard coded within your UltraMatrix Remote 2 unit when it was built It consists of two 6 digit hexadecimal base 16 numbers separated by colons A section of the MAC address identifies the manufacturer while the remainder is effectively the unique electronic serial number of your particular unit Use DHCP IP address Net Mask Gateway VNC port HTTP Port 1 You need to either set the DHCP option to Yes or manually enter a valid IP address Net mask and Gateway you set the option to use DHCP remote users must be informed of the IP address assigned so they can remotely access the unit 2 Change the IP Address to the IP address assigned to the IP Input module by your network administrator that is compatible with your network 3 Change the Net Mask and Gateway addresses if needed 4 The VNC and HTTP ports should remain set to 5900 and 80 respectively unless they clash with an existing setup within the network 5 When all network information has been entered click on Save to save the information and the unit will then switch to the calculate a Secure Key menu m ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Secure Keys Generation The Secure keys screen uses mouse movements and keyboard inputs
21. Once connected you have full control of the selected computer provided your security profile permits it 1 NET WORK MANAGER ANYL OC ATION NETWORK MANAGER NET WORK ANYLOCATION 3 MANAGE ANY LOCATION 4 Mob ile Us er Table of Contents oen E E en eet tects E A E 0 1 B EEE RM u ee cr E Um cm 1 ADOLE Al E A E E E EE EE O E E E E E m 1 Tie n c 2 81916 Imm 2 s THI Z 2 i o 2 0 112 19 4 1 14 Display A ____________________ __ _______________________ 2 21 AA __ 2 3 I Oj Om _____ _______ ___ 3 WED SIE aa rca a ent Hage tc gsr 3 EC RDNS a a _____ _ _ __ _ _ _ _ _ E T E 4 8 16 11 ane E 2 Modals uuu uuu oom 5 Remote 2 Installalio Single Uu uU uu u u Rate Noa v docti nicer Y cS REV aaa rf Ec rci rr at Fav pena 6 COMME CHG
22. Setting the Threshold manually Occasionally it can be useful to manually adjust the Threshold setting in order to achieve a setting that best suits your particular requirements 1 Use the Calibrate All function to ensure that all other settings are optimized 2 Click the Threshold left arrow button to decrement the setting by one and observe the Display Activity indicator 3 Repeat step 2 until the Display Activity indicator suddenly rises to a much higher level i e 5096 This will mean that you have reached the noise boundary At this point increment the Threshold value by 2 or 3 points to achieve an optimum setting Virtual Media The Remote Virtual Media feature is not implemented on this model Info When selected this option displays an information dialog showing the current logged on users the current host its video mode and its mouse motion details Host Tab K Br Controls Hosts Shared Computer 1 Computer 2 WComputer 10 The Host tab on the toolbar allows you to easily switch to CPU port on the unit or system Each of the 128 Host locations can be set up with the appropriate keyboard command to switch to that port These keyboard commands are set up from the Configure Host tab Using the Hosts tab method to switch between host computers assures that the screen calibration details for each host are reused The alternative is to use KVM switch hotkey combinations Ctrl n en
23. Support If you are experiencing problems or need assistance in setting up configuring or operating your switch consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electronics Technical Support Department at Phone 281 933 7673 E Mail TechSupport rose com Web www rose com Technical Support hours are from 8 00 am to 6 00 pm CST USA Monday through Friday Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department Fi ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL SAFETY Safety This Unit has been tested for conformance to safety regulations and requirements and has been certified for international use Like all electronic equipment the Unit should be used with care To protect yourself from possible injury and to minimize the risk of damage to this Unit read and follow these safety instructions Caution Risk of explosion can occur if the battery is replaced with an incorrect type Dispose of used batteries according to the manufacturer s instructions Follow all instructions and warnings marked on this Unit B Except where explained in this manual do not attempt to service this Unit yourself B Do not use this Unit near water Assure that the placement of this Unit is on a stable surface or rack mounted Provide prope
24. Switch OSD Main Menu The Main configuration menu is the starting point for the configuration menus From this menu you can configure the KVM Switch modules system computers KVMs users profiles groups and languages To display the Main menu press and release the left control Ctrl key then the F12 key The main menu will display on top of a currently connected computers video If no computer is connected to supply the video the display s background is black The text box at the bottom of the menu screen provides a brief explanation of the menu option selected The following pages explain the UltraMatrix Remote 2 menus and the options available Save the changes made to any menu If not saved the changes will be lost when power is removed from a Unit All menu commands must be entered within 2 seconds of each other or the command is aborted E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Configure System menu The Configure System menu allows you to customize different features of the UltraMatrix Remote 2 System settings keyboard settings and the appearance of the OSD can be configured Figure 21 shows the Configure System menu System settings Config pure password Starting computer number Maximum computers PC keyboard rate 20 char sec PC keyboard delay Fast sun keyboard language US Menu color scheme Night sky Screen saver Weaving Screen saver time 1800 seconds Backeround color Text
25. The KVM SIAUOM cies 6 Connecting the Computers el TITO EEEO EEEE 7 CONAC CINO i lI i ein Dah aot i cic ce _ _ _ _ E E 7 B s Ring 8801 ___________ ____________ _ _ _ __________ ___ _ _ _ _ _ _ 9 uuu __ __ _ __ ______6_6_____ 10 Moguls 10 Kr 11 Fee FOS MUG i EET T TODO DOE 11 E ic cR ARI MM DEEP 12 l eT P rT 12 Hii NO NNNM NE To meer 12 86 11 u 12 Local Urt Congr aton 13 p ij E u 2 u uu Tt 14 ____ ___ __ tr 15 Pel O RE eem 16 sc E ____ _ __________ __ _ 17 81 l I a PEET A EE rm 18 Timeam Dale Conidae esi arae aE a ua ___ _ PH 20 OT COMA OM i Toc 21 Hosts Ol OUP a
26. When ticked maintains a consistent ratio between the horizontal and vertical dimensions of the screen image Inputs These feature do not apply to the UltraMatrix Remote 2 unit installations ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Misc VNC Viewer Options Colour Encoding Scaling Inputs Shared connection do not disconnect other viewers ius Identities Load Save This option does not apply to UltraMatrix Remote 2 unit Full screen mode shared connection do not disconnect other viewers When ticked the VNC viewer will launch in full screen mode Full screen mode Use the menu key usually F8 to exit from full screen mode Full screen mode matches server resolution Full screen mode matches server resolution Full screen mode uses all monitors This option does not apply to UltraMatrix Remote 2 unit Render cursor locally Full screen mode uses all monitors Wil de S This option does not apply to UltraMatrix Remote 2 unit Render cursor locally This option does not currently apply to UltraMatrix Remote 2 unit Allow dynamic desktop resizing When ticked the viewer window will be automatically resized whenever the host system s screen resolution is altered Only use protocol version 3 3 This option does not apply to UltraMatrix Remote 2 unit Beep when requested to by the server When ticked your local system will beep in response to any error beeps emitted by the UltraMatrix Remote 2 Offer to
27. Y 168 0 50 gt X Tools Help 7 P s 4 Rose Electronics Ultralink 2 Fp E Z Page Tools 2 2 ROSE Rose Electronics Ultralink 2 Connect using built in Java VNC Viewer Download p VNC Viewer from unit Download latest VNC Viewers realvnc com Selecting Connect using built in Java VNC Viewer will install a temporary Java applet on the connecting computer and display the VNC Viewer Connection Details window Viewer Connection Details 18 Serer 192 156 1 42 About Options OK Cancel Verify that the IP address shown in the Server field is correct and select the type of Encryption needed for this session The choices are Viewer encryption settings The web browser viewers and VNC viewers of level 4 0655 or higher offer four encryption settings e Always on This setting will ensure that the link is encrypted regardless of UltraMatrix Remote 2 encryption setting Let server choose This setting will follow the configuration of the UltraMatrix Remote 2 If the UltraMatrix Remote 2 has Always on or Prefer on set then the link will be encrypted If the Prefer off setting is selected at the UltraMatrix Remote 2 then the link will not be encrypted e Prefer off This setting will configure an un encrypted link if the UltraMatrix Remote 2 will allow it
28. __ 27 go 25 e RYM MONU u uuu uuu uuu _ _ 28 Figure 24 Configure Profile Meru Lu u u u u u u u _ _ _______ __ ___ _ 29 r Gure 25 Group NISN UU ul Tee a ee re ee rr ee 30 Figure 26 Configure 6 _ ______________ _ _6_6_6__ ____________ __ 31 __ omm 31 PACES 1211 00 18 mcm 32 Figure 29 VNG __ __ __ __ ___ EREE var 34 Table Page Table 1 Remote Configuration Menu T 17 Tabe 2 cT Emm 37 Appendices Page Appendix A General Specifications ______ ___ 44 Append dcuadz ciEE MM m 45 Append C RACK od 46 Appendix D Firmware Upgrade 2 ns _ _____________________ __ ____ __________ ____________ 46 Appendix IP tee ci e RO 47 Appendix F YNG Viewer yl 49 Appendix G VNC viewer window options ___6__ ___
29. an expansion card s To begin setting up your system in a RING configuration perform steps 1 13 as outlined in setting up a BUS configuration When doing this keep in mind that the OUT expansion card connector on the first Unit will be connected with an expansion cable to the IN expansion card connector on the last Unit to complete the Ring Jumper JP1 must be removed from the lower expansion cards on two Units in the system to properly maintain cable termination To identify which Units must have jumper JP1 removed calculate the total cable length around the RING This is from Unit 1 s IN connector around the RING and back to Unit 1 s OUT connector Jumper JP1 should be removed on Unit 1 and another switch that will divide the RING into approximately equal cable length distances ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Steps Perform steps 1 13 described in the BUS installation first page 57 NOTE Disconnect all cables before removing any expansion card 1 2 3 Remove power from all switches Connect an expansion cable from Unit 1 s OUT connector top and bottom expansion cards on the 4xE model to the last Units IN connector top and bottom expansion cards on the 4xE model to complete the Ring Remove the bottom expansion card on Unit 1 and the other switch that divide the RING into equal distances and remove jumper JP1 then rep
30. automatically configured by the UltraMatrix Remote 2 If a recognized video mode cannot be found the UltraMatrix Remote 2 will gradually change some of the key parameters to discover whether a video lock can be achieved Support for VESA GTF Generalized Timing Formula is available and can be enabled via the Advanced Unit Configuration screen The half width video modes capture every other pixel These are not generally recommended for normal use but may be used for emergency access to high resolution high frequency system screens Half width screens can be expanded to normal width using the scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz vesa 640 x 480 85Hz vesa 800 x 600 56Hz vesa 800 x 600 60Hz vesa 800 x 600 2 2 vesa 800 x 600 75Hz vesa 800 x 600 85Hz vesa 1024 768 60Hz vesa 1024 x 768 70Hz vesa 1024 768 75Hz vesa 1024 x 768 85Hz vesa 1152 x 864 75Hz vesa 1280 x 960 60Hz vesa 1280 x 1024 60Hz vesa 1280 1024 0 5 2 vesa 1600 1200 60 2 vesa 720 400 0Hz sun 1152 900 66Hz sun 1152 900 76Hz sun 1280 1024 0 67Hz apple 640 x 480 67Hz apple 832 624 75Hz apple 1152 x 870 75Hz Not actually a VESA mode but a common DOS BIOS mode E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix J Valid Hotkey Codes These codes are used when defining hotkey switching sequenc
31. automatically reconnect When ticked the viewer will offer to restore a lost connection with the server Try Single Sign On if server allows it This option does not apply to UltraMatrix Remote 2 unit Enable file transfer This feature does not apply to the UltraMatrix Remote 2 unit use protocol version 3 3 Beep when requested to by the server Offer to automatically reconnect Try Single Sign On if server allows it Enable File transfer installations Identities VNC Viewer Options Colour Encoding Scaling Inputs This feature helps your VNC viewer to confirm that a revisited Misc Load Save UltraMatrix Remote 2 unit is genuine and not another device 182 168 03 5900 masquerading as an UltraMatrix Remote 2 The list given will retain the identities of all visited units that have full security enabled When you first make a secure connection to the UltraMatrix Remote 2 the security information for that UltraMatrix Remote 2 unit is cached within this Identities tab i e the identity is known The next time that you connect to the UltraMatrix Remote 2 unit its identity is checked against the stored version If a mismatch is found between the current and the stored identities then a warning will be issued to you If an existing UltraMatrix Remote 2 unit is fully reconfigured then it will need to be issued with a new identity In this case the previous identity listed in this tab should be removed so that a
32. be considered to prevent instability and possible tipping over d Tighten all connectors securely and provide adequate strain relief for all cables e Provide a grounded power source to all Units Pay special attention to overall branch circuit load ratings before connecting equipment to this source Overloaded circuits are potential fire hazards and can cause equipment failures or poor performance Rack mount illustration 2 J E Pr UltraMatrix Remote e d Ld p Appendix D Firmware Upgrade When updates and enhancements are made to the UltraMatrix Remote 2 features new firmware updates are made available from Rose Electronics web site at www rose com To check the firmware revision of the UltraMatrix Remote 2 that you are connected to click on Commend then Info This screen will show the version of the unit s firmware Check this version against the latest version on our web site If your Unit needs updating download the need update file from our web site and save it on the workstation To update the UltraMatrix Remote 2 Unit Note Administration login is required to update the UltraMatrix Remote 2 firmware B Connect and log into the UltraMatrix Remote 2 from a network workstation with admin privileges The firmware upgrade file must be saved on this network workstation Click on the Configure tab in the upper right corner of the Viewer window
33. configuration menu From the Configuration menu return to the Host and click on the Hosts button on the viewer toolbar The defined hosts will display in the dropdown menu Click on any Host name and you will be immediately switched to that CPU port The Host configuration feature can also be used to send any keyboard command sequence to the KVM switch module It is recommended that only commands to switch to a CPU port are used You can set up a host location to display the KVM switch module s OSD menu Ctrl F 12 Enter but it is best to use the Command Keyboard function for these types of commands Share Tab 81 Controls Shared gt admin Configure The shared feature allows you to either share the connection with up to 4 simultaneous users or select the private mode which inhibits other users from accessing the UltraMatrix Remote 2 In the shared mode connected users all see and control the same computer simultaneously Keyboard and mouse activity is on a first come first serve basis Keyboard commands Keyboard commands can be issued from a local or any remote workstation Remote workstations must be using the VNC viewer not the Java applet to issue keyboard commands To issue a keyboard command press and release the left Ctrl key then within 2 seconds issue the command Connects directly to the specific CPU number n Reset Keyboard mouse Ctrl R Resets enables keyboard and mouse enables PS 2 mou
34. earlier viewer version is unable to support it in which case the link will be un encrypted If a viewer has its Let server choose setting then the link will be encrypted The one to choose depends on the specific details of your installation The Configure Console tab allows you to set the local hot key sequence modify the screen saver timeout and add a notification feature to notify the local console of a remote user connection The Advanced Configuration tab will display advanced options that generally do not need modifying Logged on users admin Force UNC Protocol 3 3 1 Idle Timeout minutes 160 Protocol Timeout seconds 26 Background Refresh Rate Hedium gt House Latency Allowance milliseconds Mouse Rate milliseconds 20 Single House Hode House Suitch Disabled Use Quick House Calibration F Behaviour for admin connections when limit reached Replace oldest connection gt Use VESA GTF Ie Enable Uirtual Media m Upgrade Firmware Reset Unit Advanced Unit Configuration Cancel Force VNC protocol 3 3 IMPORTANT The use of this option is not recommended This is a legacy version without any encryption Idle timeout Determines the period of inactivity on a remote connection before the user is logged out The idle timeout period can be set to any time span expressed in minutes Note The Screensaver option serves a similar purpose for local connections A value of
35. main menu Logged on users admin Jan 70 00 21 39 UTC connected 192 168 0 113 1419 Jan 70 00 21 40 UTC Logon admin 192 168 0 113 no auth Jan 70 00 21 40 UTC authenticated 192 168 0 113 1419 as anonymous Defa Tan 70 00 22 48 UTC disconnected 192 168 0 113 1419 Disconnection by clie Tan 70 00 22 49 UTC Logoff admin 192 168 0 113 Jan 20 00 00 04 UTC Power On Tan 70 00 00 04 UTC Switch to host Tan 70 00 00 16 UTC Logon admin local no auth Jan 0 00 00 03 UTC Power On Jan 70 00 00 03 UTC Switch to host 70 00 03 21 UTC connected 192 168 0 203 1148 Jan 70 00 03 22 UTC Logon admin 192 168 0 203 no auth Jan 70 00 03 22 UTC authenticated 192 168 0 203 1148 as anonymous Defa Jan 70 00 04 06 UTC disconnected 192 168 0 203 1148 read select Connecti Jan 70 00 04 07 UTC Logoff admin 192 168 0 203 Jan 70 00 06 21 UTC connected 192 168 0 203 1197 Jan 70 00 06 22 UTC Logon admin 192 168 0 203 no auth Jan 70 00 06 22 UTC authenticated 192 168 0 203 1197 as anonymous Defa Tan 70 00 08 31 UTC Access mode private admin 192 168 0 203 70 00 08 32 UTC Access mode shared admin 192 168 0 203 Clear Log Refresh Syslog Server IP Address Save Logging and Status Cancel Figure 18 Logging and Status To copy and paste the log You can copy the information listed within the log and paste it into another application While viewing the log screen press Ctrl and C to copy the data in
36. not use a PC2 type keyboard or a PS 2 mouse defaults pre configure the CPU port as outlined in steps 4a f on page 12 before connecting the computer If the computer uses a PC2 type keyboard and a PS 2 mouse connect it to the corresponding CPU port with the appropriate CPU cable No pre configuration is needed 17 Boot the computer if power is not applied You should see the boot up sequence on the KVM monitor If the computer was connected to a pre configured CPU port with power applied you should see that computers video 18 Verify that the keyboard video and mouse on the connected computer function properly before proceeding 19 Switch the KVM station to the next sequential CPU port as explained in step 14 and perform steps 15 17 for this computer and for the remaining computers When all computers are connected to the KVM switches and functioning properly the basic installation of a BUS configuration is complete Local and remote connections to UltraMatrix Remote 2 can switch to any computer in the system Other configuration parameters can be set up for the system computers KVM stations users profiles groups and languages See the Configuration menu section for instructions on setting up these items and the Operations section for using the UltraMatrix Remote 2 switch These installation steps are a guideline for installing multiple switches in a BUS topology Following these steps verify that through the i
37. or text colors for the connection status and computer select screens Colors can be one of eight solid or transparent colors To change the background or text color select it from the menu and press Enter The color selections will display showing the solid and transparent color choices Use the arrow keys to select the desired color and press Enter The color choices are B Black Ni Red Green W Yellow E Blue Magenta W Cyan B White Solid or transparent NOTE Do not set the background and text colors the same E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Position Default x 25 45 This option adjusts the screen position of the connection status box Once set this position is maintained at all video resolutions To change the connection status box position select it from the menu and press Enter Use the arrow keys to position the status box anywhere on the screen and press Enter when the desired position is reached Do not set the screen position off the visible screen area This could cause rainbows or bars of shaded video Valid position ranges are Horizontal 0 64 Vertical 0 99 Fadeout seconds Default 5 seconds Sets the amount of time the connection status box displays Valid fadeout times are 0 255 seconds A value of zero disables displaying the connection status box a value of 255 will cause the connection status box to always be displayed If the connection status box
38. state of the art KVM switching technology and other features ensure the UltraMatrix Remote 2 will streamline your data center or server room and simplify the maintenance access and updating of your systems Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product at any time without notice The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside the manufacturer s control The manufacturer will not be responsible for any loss damage or injury arising directly or indirectly from the use of this product See limited warranty About This Manual This manual covers the installation configuration and the operation of the UltraMatrix Remote 2 series switches The installation consists of installing and configuring the unit connecting serial devices computers servers and configuring the unit with network information ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL P Features B Available in different models designed to meet your remote access needs B Connect to remote devices locally from any workstation on your network or over the internet using a web br
39. to create random data This unpredictable information is then combined with several other factors to develop the basis of the encryption keys that are used to establish secure remote links ss Secure Keys NI Random data is required to generate encryption keys for secure UNC access Please moue the mouse or press keys until the bar becomes full Figure 12 Secure Keys With every mouse move and key press the single dash will move across the progression bar unless the same key is pressed repeatedly Periodically a new star character will be added to the bar as the random data are accepted as part of the new encryption key When the bar is full the final encryption keys for your UltraMatrix Remote 2 will be created this process takes roughly 30 to 40 seconds Once the secure key has been calculated the UltraMatrix Remote 2 will restart and present a standard logon screen as shown below Username Password Figure 13 Logon Screen Logon using admin as the Username and the password that was entered on the Unit Configuration setup screen Upon validation the KVM monitor screen will show the host computers video Repeat this configuration process for each IP input module by connecting to the next KVM input port ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL ss REMOTE CONFIGURATION Remote Configuration When all IP input modules have been configured with the Unit and Network information connect the Ul
40. use this mode Auto select Colour level Preferred encoding 5 Full all available colours Medium 256 colours Low 64 colours Very low 8 colours ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL VNC Viewer Options Misc Colour Encoding Scaling D ptions O No Scaling Identities Scale ta window Size Custom Size Load Save Scaling Inputs Scale width te 100 Scale Height to ho Preserve Aspect Ratio VNC Viewer Options Misc Colour Encoding Enable all inputs Identities Load Save Scaling Inputs Disable all inputs view only mode Customise Send pointer events to server Send keyboard events to server Send clipboard changes to server Accept clipboard changes from server Rate limit mouse move events Enable 3 button mouse emulation Pass special keys directly to server Menu key Scaling No Scaling No attempt is made to make the screen image fit the viewer window You may need to scroll horizontally and or vertically to view all parts of the screen image Scale to Window Size Adjusts the server screen image to suit the size of the viewer window Custom Size Adjusts the server screen image according to the Width and Height settings in the adjacent fields A drop box to the right of the fields allows you to define the image size by percentage or by pixels as required Preserve Aspect Ratio
41. 16U 2 RE4 4R4X16U 2 CAB CX0606Cnnn CAB CX0606Mnnn CAB CXV800Cnnn 5 0800 CAB CXUMXnnn CAB UMXnnn CAB USDTD25FOCnnn CAB USDTD9FCnnn RM UBnn nn 19 23 24 10 8 port model B Chassis RM UCnn 19 23 24 20 16 port model C Chassis 1U chassis nn 19 23 or 24 2U chassis nn 19 23 or 24 DB25 to HD15 PS2 PS2 Unit to Computers ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix C Rack Mounting The rack mount kit includes the following items B Two black anodized mounting brackets B Four 6 32 x 3 8 flat head mounting screws To rack mount your UltraMatrix Remote 2 unit attach the two rack mounting brackets to your Unit with the short flange against the Unit using the four screws provided Secure the mounting brackets to the rack using the appropriate size bolts nuts and lock washers Using hardware other than that provided could cause damage to the electronics and or result in loss of mounting integrity Do not over tighten the screws used to mount the Unit to the mounting brackets The following general guidelines should be observed when installing your Unit into a rack a UltraMatrix Remote 2 is designed to work in an ambient temperature of 0 C to 45 C 32 F 113 b Do block power supply vents or otherwise restrict airflow when rack mounting this Unit c Mechanical loading of the rack should
42. 2772 1334 145572 ation 12 Clear screen Hartin uusnap uustat uuto vacation vedit ui view W wait WC what whatis uhereis uhich uho uhoami urite xargs eget xsend yes Unix NCC 1701 D Page 0 Share mode The page up and page down keys allow you to scroll the incoming pages in the four page scroll buffer The F12 key clears the screen UltraMatrix Remote Serial Device 171 A gz T T 14 iyi Local KVM XS MUSS eei ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL E Network CPU port 8 configured for serial Function Workstation TROUBLESHOOTING Troubleshooting Remote network users are unable to contact the unit e Check that the correct address is being used by the remote users e Check the network settings Check that the user network address has not been excluded in the IP access control section e If the UltraMatrix Remote 2 is situated behind a firewall check that the relevant ports are being allowed through the firewall and are being correctly routed e Check the front panel indicators the LNK indicator should be on If the network link is a 100Mbps connection the 100 indicator should also be on f connecting using the VNC Java applet close the applet and connect using the VNC Viewer program First time connections must connect using the VNC Viewer not the Java applet Remo
43. 800x600 N4 N4 N3 N3 non interlaced C4 C4 C4 C4 C4 C4 C4 C3 C3 C3 1024x768 N4 N3 N3 N3 interlaced C4 C4 C4 C4 C4 C4 C3 C3 C3 C3 1024x768 N4 N3 N3 N3 non interlaced C4 C4 C4 C4 C4 C3 C3 C3 1280x1024 N3 interlaced C4 C4 C3 C3 C3 C3 1280x1024 N3 non interlaced C4 C4 C3 C3 Legend 4 Perfect or near perfect video Unable to N Normal cabling easily detect defects C Coax cabling 3 Very acceptable Images clear small reflections around colored letters 2 Acceptable Slightly fuzzy images readable text acceptable usage for short periods of time can cause eye fatigue 1 Unusable images smeared text not easily readable E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix L Bus Configuration Switch Installation Multiple units BUS topology A BUS configuration is usually used when all the users are connected to the KVM ports on Unit 1 In a BUS configuration the video path is from the last Unit in the configuration to the first Unit OUT to IN KVM users on the first Unit can access all computers on all Units Users connected to Unit 2 can only access computers on Unit 2 3 etc The units used for expansion should be UltraMatrix E series KVM switches with the same configuration as the main unit 1 pins SS SS a KVM stations on Unit 3 33 of 48 zg i io m can access CPUs on Unit 3 only KVM stations on Unit 2 17 of 32 can acce
44. Enter the correct Starting computer number for this Unit See page 15 and press Enter Press the Esc key to return to the Main menu Select Save and press Enter A YES NO choice box will display Select YES and press Enter to save the changes Turn the power off on the Units Connect the KVM station to the KVM 1 connector on Unit 3 Configure this Units Starting computer number and then all other Units in the system When the Starting computer number has been entered for all Units proceed to step 3 3 Connect the KVM station to Unit 1 5 KVM 1 connector and apply power to the monitor and Unit 1 4 Enterthe Maximum computers number a b C d Display the main menu left control Ctrl key then the F12 key Select System and press Enter Select Maximum computers and press Enter An input box will display for a new Maximum computers number Enter the correct Maximum computers value as explained on page 15 and press Enter Press the Esc key to return to the Main menu select Save and press Enter A YES NO choice box will display Select YES and press Enter to save the change 5 The next item is to connect the Units in a BUS configuration and verify that communication between the Units is established To do this call up the System status display by pressing and releasing the left control Ctrl key then the F12 key 6 Select Status from the Main menu and press
45. F12 Ctrl Esc to invoke the KVM switch module s CPU port selection window would be expressed as Ctrl Esc ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance Using automatic configurations e Every setting can be individually subjected to an automatic configuration click the appropriate Auto button and most can also be manually adjusted e Use the Calibrate All button to automatically determine the optimum settings for all items Note Before using the Calibrate All option make sure no on screen display OSD elements generated by the KVM switch module is displaying These OSD elements use different video rates to those of the host system s and can affect the setting of the automatic threshold value UltraMatrix Remote 2 uses an improved calculation procedure to filter out the effect of these elements However best results are obtained when the screen contains only host system information Note To maximize performance the threshold level is automatically increased by 5096 when a slow link is detected Note If the UltraMatrix Remote 2 is used with additional KVM switches the threshold needs to be higher than 32 due to the significant amounts of noise that these switches introduce The UltraMatrix Remote 2 configuration should detect such noise and adjust the threshold accordingly
46. L Local Unit Configuration Menu Selecting the Unit Configuration tab allows you to define the Unit setup details such as the keyboard layout admin password time and date and encryption Unit Conf ig Hardware Firmuare Keybd Layout Admin Passud Unit Hame Hot Keys screensaver Time Date Encryption Save Cancel Figure 10 Local Unit Configuration menu Hardware Firmware The version level for the hardware and firmware are shown in these fields Keybd Layout Use the left or right arrow keys to select the keyboard type expected from the host computers Admin password Enter a password of at least six characters that has a mix of letters and numerals The background color will remain red until a strong enough password has been entered and then the background will change to blue This password will be used by the administrator to modify the unit or network configuration Unit Name The name entered here will be displayed on the local menus and the remote VNC browser windows Hot Keys Use the left and right arrow keys to select an appropriate hot key sequence for the locally connected keyboard This sequence is used in combination with other key presses to access the on screen menus The options are CtrI AIt default Ctrl Shift Alt Shift Alt Gr Left Right Alt Left Ctrl Alt or Right Ctrl Alt Screensaver Use the left and right arrow keys to select an appropriate period of inactivi
47. ON UltraMatrix Remote 2 Installation Single Unit Installing the UltraMatrix Remote 2 is a very easy process and should be performed by a designated administrator The administrator will install configure and set up user access profiles A network administrator will need to assign an IP address to the unit if needed and set up firewall and network access to the unit The following installation procedure is a guide to properly install and configure the UltraMatrix Remote 2 The following items are needed to install the UltraMatrix Remote 2 A valid IP address to assign to each IP Input module if not using DHCP feature VGA monitor PS 2 keyboard PS 2 mouse RJ45 network cable KVM Adapter cable DB25M to PS 2F PS 2F HD15F CPU Adapter cable s DB25M to PS 2M PS 2M HD15M oe a Connecting the KVM station Connect the KVM stations PS 2 keyboard video monitor and PS 2 mouse cables to the corresponding connectors on the KVM adapter cable as shown in Figure 2 The KVM station s video monitor should be equal or better than any of the connected computers Connect the DB25M end of the KVM adapter cable to the KVM DB25F port on the rear panel of the UltraMatrix Remote 2 unit Depending on the model 2 to 4 KVM stations can be connected to the UltraMatrix Remote 2 s KVM ports Figure 2 Single Unit Installation KVM m ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Connecting the Computers Serv
48. PS 3 Gomputer 3 PC PS 4 Computer 4 22 PS 5 Computer 9 PO PS 3 Computer i 52 PS Bo Bo nma Ro r2 Po Use page up and page down keys to configure more computers Name of computer up to 16 characters Computer 4 is configured for serial support at 9600 baud ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL With the CPU port configured for serial support and the appropriate serial cable connected the KVM station access the connected serial device the same way you would access it using a computer terminal When you switch to a CPU port that is configured for serial support the powerful OSD will emulate a VT220 terminal You can also use the KVM station in a standard TTY mode which will automatically scroll incoming data The example below shows a typical screen from a UNIX computer The data is shown in a standard 24 x 80 area with two status lines The first line shows the current KVM station name user name connect mode and computer name The second line shows the command functions available uucp uucp 1 1 1 1 Syst bin bin bin bin bin bin bin bin bin bin bin bin bin bin 2 2 1 1 1 5 5 5 2 5 1 1 3 1 1 1 1 1 1 1 1 1 Jj Ultralatrix terminal NOC st Page t Scroll 12 31258 31258 1759 50628 8868 22 4806 22 486 22 4806 em 14830 1042 5050 3372 96640 6840 963 10912 1598 18625 10694 12232 12
49. Share Profile 3 Group 3 Share Profile 4 Group 4 Share Profile 5 Group 9 Share Profile 6 Group share Profile Group share Profile Group amp Share Profile 9 Group Share Profile10 Groupi0 share Profilel1 1 1 share Profile12 Group12 share Profile13 Groupi Share 1 1 14 Groupl4 Share Profilel5 Groupl5 Share Profile16 Group16 Share S N 240 240 240 240 240 240 240 240 240 240 240 240 240 240 240 en Boho ba ho Bo Ro Pa Bo bo Bo F o Use page and page down keys to configure more profiles Profile name up to 8 characters Figure 24 Configure Profile Menu Name Default Profil x where x 1 to 80 The profile name can be changed to any name up to 8 characters in length The name can be a specific user a group of users within a department a business department or any name that defines the profile To change the profile name select the one to change and press Enter An input box will display Type in a new profile name and press Enter Access Default Group x where x 1 to 80 This field is used to assign each profile to a group To change the access for a selected profile select the profile to change then select the group to change and press Enter A list of groups will display Select the group that has been set up for the selected profile and press Enter A group is set up on the configure grou
50. TRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Pre Configuration procedure a Call up the Configuration menu system by pressing and releasing the left Ctrl key then the F12 key b Select Computer and press Enter c Select the computer to change the default keyboard and or mouse type and then select the keyboard or mouse field for the selected computer and press Enter A selection box will display listing the supported keyboard or mouse types d Select the correct keyboard or mouse type for the selected computer and press Enter e Press ESC to return to the Main menu and save the changes f Connect the computer to the pre configured CPU port 5 Boot the computer the KVM station is connected to if the computer power was off You should see the boot up sequence on the KVM monitor If the computer was connected to a pre configured CPU port with power applied you should see that computers video 6 Verify that the keyboard video and mouse on the connected computer function properly before proceeding Verify that other KVM stations operate properly Switch KVM station 1 to the next sequential CPU port as explained in step 3 and perform steps 4 6 for that computer and for the remaining computers Bus Ring Configuration If your system demands are greater than a single model can provide you can expand the UltraMatrix Remote 2 to other UltraMatrix E series models The expansion units should have the same
51. The serial feature is available on the multi platform models The serial feature allows you to connect a KVM station to a serial device such as the serial port on a UNIX or Sun computer a router or hub or any compatible serial device The serial device is connected to the DB25F CPU port on the UltraMatrix Remote with a serial cable See Appendix B for serial cable part numbers Any CPU port can be configured to be a serial port When you switch to that port you are connected to the serial device and can access it as you normally would To configure a CPU port for a serial application call up the main menu Ctrl F12 and then select computer and press Enter From the configure computer menu use the up down arrow keys to select the desired computer to configure for serial then use the left arrow key and select the keyboard field for the selected computer and press Enter A selection box will display listing the supported choices Use the up down arrow keys and select the serial baud rate to configure the CPU port for and press Enter Save the changes to flash memory Once saved that CPU port is configured for serial support Configure computer Computer name keyboard Mouse 1 2 PS 2 2 Computer 2 PG PS 2 3 Computer 3 677 5 2 wheel 4 Gomputer 4 Serial 9500 N 8 1 Computer 5 PG PS 6 Computer PS 1 Computer PS Computer 2 PS 9 Computer 2 PS 10 Computer Po PS Computer PO PS Computer 2 PO
52. To define a new IP access control entry click the Add button to display a popup dialog Host IP Address Filter Network Address Netwrk dress Enter the network address that is allowed or denied access If a range of addresses is being specified then specify any one of the addresses within in the range and use the Mask entry to indicate the size of the range See ficcess Allow 2 address range and mask sections OK Cancel The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses In order to use this function correctly you need to calculate the mask so that it accurately encompasses the required addresses Single locations Some of the simplest addresses to allow or deny are single locations In this case you enter the required IP address into the Network Address field and simply enter the Mask as 255 255 255 255 255 used throughout the mask means that every bit of the address will be compared and so there can only be one unique address to match the one stated in the Network Address field All locations The other easy setting to make is ALL addresses are allowed or denied Using the mask 0 0 0 0 as standard the IP access control section includes the entry 0 0 0 0 0 0 0 0 The purpose of this entry is to include all IP addresses It is possible to similarly exclude all addresses however take great care not to do this as you instan
53. U Itra M atrix Re m ote 2 DIGITAL KVM IP MATRIX SWITCH INSTALLATION AND OPERATIONS MANUAL UltraMatrix Remote _ W U cats nt UltraMatrix Remote ___ 2 ROSE P ELEC TRONICS 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 www rose com LIMITED WARRANTY Rose Electronics warrants the UltraMatrix Remote 2 to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer Should this product fail to be in good working order at any time during this one year warranty period Rose Electronics will at its option repair or replace the Unit as set forth below Repair parts and replacement units will be either reconditioned or new All replaced parts become the property of Rose Electronics This limited warranty does not include service to repair damage to the Unit resulting from accident disaster abuse or unauthorized modification of the Unit including static discharge and power surges Limited Warranty service may be obtained by delivering this unit during the one year warranty period to Rose Electronics or an authorized repair center providing a proof of purchase date If this Unit is delivered by mail you agree to insure the Unit or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or its equivalent You must call for a return authorization number first Under no circum
54. Video not synchronized or wrong color Cable is loose reseat cable Monitor not capable of syncing to video selected upgrade monitor Cable is defective try using cable from another computer if problem goes away cable is defective Port on UltraMatrix Remote 2 is defective try using another port on UltraMatrix Remote 2 If problem goes away port is defective Lower resolution OK but can t enter high resolution mode e Video driver has not been setup for this resolution Configure the driver Slave unit does not switch e Maximum ports command not issued e Width or units command not configured properly Reconfigure them to match number of computers and how they are connected On screen display not synchronized e No video from computer or resolution setting not configured correctly ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL D SERVICE and SUPPORT Maintenance and Repair This Unit does not contain any internal user serviceable parts In the event a Unit needs repair or maintenance you must first obtain a Return Authorization RA number from Rose Electronics or an authorized repair center This Return Authorization number must appear on the outside of the shipping container See Limited Warranty for more information When returning a Unit tt should be double packed in the original container or equivalent insured and shipped to Rose Electronics Attn RA 10707 Stancliff Road Houston Texas 77099 USA Technical
55. ___ ___ __________ ___ _ _ ___ _ _ ____ 52 Appendix H Browser viewer Ll 53 Appendix Supported Video _ _ ___ ___ _ _____ __________ ___ _________ 54 Appendice J Valid FIOURCY OUS 55 Appendix K Video Distance 56 Appendix L 116 u uuu u 57 401 prego gs tener E UU PR 60 INTRODUCTION Introduction Thank you for choosing Rose Electronics UltraMatrix Remote 2 KVM over IP switch with remote access capabilities The UltraMatrix Remote 2 is the results of Rose Electronics commitment to providing continued state of the art solutions for today s demanding workplace The UltraMatrix Remote 2 has proven to be a valuable investment for all types of businesses that have the need to access information from multiple computer systems locally over your network or from anywhere in the world Its use in large computer facilities gives the IT professional the added flexibility to remotely monitor and maintain hundreds of systems running on different platforms from a
56. alled for a given switch Slot 1 is the bottom CPU card slot 2 is the top CPU card for the 2xE model slot 4 is the top CPU card for the 4xE model Ver Version Displays the last three digits of the firmware main program version for the CPU card KVM Indicates the type of keyboard and mouse detected if a KVM station is attached to this CPU card CPU Displays the computer number currently selected by the KVM station User Displays the users name that is currently accessing the system Status Displays the most recent connect or disconnect status for the KVM station on this CPU card Save menu When changes are made to any configuration they must be saved in flash memory to insure that the changes will be active after a power cycle It is recommended that all users be logged off from all systems prior to saving any configuration changes lUltraConsole version 210 Rose Electronics Copyright 1990 2002 Main Menu Configuration System KVM sal User YES Profile Group Language Status Save Exit Use up down arrow keys to choose selection then press the Enter key or the Escape key to exit ROSE ELECTRONICS Sends configuration to system and saves to flash memory Figure 28 Save menu To save the settings select save and press Enter The UltraMatrix remote 2 will check and display how many CPU cards in the system to update This is the total number of CPU cards RS232 ports in the system not counting the one
57. ber of RS232 ports on the first Unit time 4 plus one or 17 the third Unit would have a Starting computer number of 33 Total RS232 ports on unit 1 and unit 2 times 4 plus 1 and so on ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Maximum computers The Maximum computers value is calculated by multiplying the total number of RS232 ports on all units by 4 If your system consists of 10 Units each with four 4 RS232 ports the Maximum computers number would be 160 40 RS232 ports x 4 The Maximum computers value must be entered from a KVM station and when saved this value is propagated to all connected Units Connecting the expansion units The installation steps below are for all models Steps NOTE Expansion cables should not be connected at this point 1 Verify that power is OFF on all units 2 Configure the Starting computer number for all the KVM switches starting with Unit 2 by Unit 1 default 1 a b C 5 Connect KVM station to Unit 2 s KVM 1 connector using the appropriate KVM adapter cable Apply power to the KVM monitor and to unit 2 When the internal diagnostic completes press and release the left control Ctrl key then the F12 key to display the Main menu Select System and press Enter Next select Starting computer number and press Enter An input box will display for a new starting computer number
58. color Black Position Fadeout seconds 5 Password to configure unit Figure 21 Configure System Menu System settings selections Configure password Default no password The Configure password selection is used to add a new or change an existing administration password for the KVM Switch module This password prevents unauthorized access to the configuration menus Passwords are case sensitive 8 characters max To create or change a password select Configure password and press Enter An input box will display to enter the password Type in the password and press Enter Whenever the menu system is called up this password must be entered to gain access to the configuration menus Starting computer number Default 1 The Starting computer number defines to the system the first CPU port number for a particular UltraMatrix Remote 2 that is configured in an expanded topology Switch 1 s starting computer number is always 1 Switch 2 s number is the total RS232 ports on Unit 1 times 4 1 Switch 3 s number is the total RS232 ports on Unit 1 and Unit 2 times 4 1 and so forth To enter the Starting computer number use the up down arrow keys and select Starting computer number and press Enter An input box will display for a new starting computer number Enter the new Starting computer number and press Enter Maximum computers Default 64 The Maximum computers value is calcula
59. configuration can be limited by assigning a configuration password Access to the computers can be limited by assigning each user a unique user ID and password and configuring the switch module to require a login The configuration of the System Computers KVM stations Users Profiles and Groups are defined in the menu section Perform the following installation steps for each computer that will be connected to the UltraMatrix remote 2 Sequentially connect the computers starting with computer 1 STEPS Refer to the troubleshooting section for help if needed 1 2 3 Connect all KVM stations to the KVM switches DB25F KVM connectors using the appropriate KVM adapter cables Turn on all KVM stations video monitors and the UltraMatrix remote 2 Switch KVM station 1 to the CPU port being configured starting with CPU port 1 This is done by pressing and releasing the left control Ctrl key and within 2 seconds type in the CPU port being configured starting with port 1 and press Enter A connection dialog box will display showing the connection status Pre configure the CPU port if needed as outlined in steps 4a f if the computer being connected does not use a PC2 type keyboard or a PS 2 mouse defaults Pre configure the CPU port before connecting the computer If the computer uses a PC2 type keyboard and PS 2 mouse connect it to the corresponding CPU port and skip procedure 4a f No pre configuration is needed Dm UL
60. d all cabling is connected properly Make sure all Units are on all Bus cabling is in place and a KVM station is connected to Unit 1 KVM 1 port 11 Connect a computer to any CPU port on the last KVM switch Switch the KVM station to this CPU port by pressing and releasing the left control Ctrl key type in the CPU port number then press Enter This connects the KVM station to that CPU port 12 Boot the computer you should see the boot up sequence on the KVM monitor If no video is seen see the troubleshooting section 13 Connect other KVM stations if needed to the UltraMatrix E switches and verify they operate properly Connecting the computers power must be maintained on a computer perform steps 4a f on page 12 to pre configure the keyboard and mouse types if needed before connecting the computers Though not required the following steps assume that all CPU ports will be utilized and the computers installed sequentially All Units in the system should have power ON and no configuration menu displaying on any KVM monitor 14 Make sure all KVM stations video monitors and all Units have power applied and a KVM station on Unit 1 15 Switch the KVM station to CPU port x starting with x 1 by pressing and releasing the left control Ctrl key and within 2 seconds type in 1 or the CPU port being configured and press Enter A connection dialog box will display 16 If the computer being connected does
61. does not display when switching to a computer increase the fadeout time Some monitors will not display the connection status box if the fadeout time is less than the time it takes the monitor to sync to a new video signal To change the fadeout time select it from the menu and press Enter Enter a valid new time in seconds and press Enter Configure Computer menu The Configure computer menu allows you to assign unique names to each computer and change the keyboard and mouse type for each connected computer Use the page up down keys if there are more than 16 computers connected in the system See Figure 22 Configure computer Computer name keyboard Mouse ill computer 2 Computer 3 Computer Computer Computer D Computer Computer NE Computer 9 Computer on 10 Computer Computer Computer 3 Computer Computer 5 Computer 3 Computer Of ON ho Bo Bo Bo Ro Po Po Po Psa Ro n2 ma Use page up and page down keys to configure more computers Name of computer up to 16 characters Figure 22 Configure Computer Menu Computer Name The name of the connected computers can be changed to any name up to 16 valid ASCII characters Assigning a unique name to each computer gives you the ability to know what computer you are connecting to without having to remember or use a cross reference list To change the computer name sel
62. ead of keys on top row Not releasing control key before typing in number Waiting more than 2 seconds to enter computer number Using caps lock or shift key Wrong or missing characters from those typed e For PCs the mode of the keyboard does not match that of the computer Issue the mode command usually 1 for IBM PS 2s 3 for Unix computers and 2 for all others The default setting is mode 2 Sometimes an incorrect mode will confuse the computer or keyboard and require re booting the computer or resetting the keyboard by unplugging and plugging it back in Switch to Switch failure e Verify the firmware in all like switches is the same revision Mouse does not move e Mouse not configured UltraMatrix Remote 2 turned off after or not connected when computer booted or application using mouse run Exit and re enter application using mouse or issue reset command e PS 2 mouse was not connected when UltraMatrix Remote 2 powered up or disconnected and reconnected Issue the reset command or reconfigure the mouse PS 2 mouse gets out of sync e Cabling was disturbed during mouse movement Issue the null command once or twice to re sync the mouse Update mouse driver Try using ctrl O command to recover if O S is NT e Sun keyboard needs to be reset with unit power on disconnect and re connect the sun keyboard Video fuzzy e Cable too long or wrong type Verify that resolution and distance match See Appendix G Upgrade cable if necessary
63. ect the Computer name to change and press enter An input box will display Enter the new computer name and press enter It is recommended that the computer names entered are the same as the names entered in the Host configuration section of the Input Module configuration ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL an Keyboard Mouse To change a computers keyboard and or mouse use the up down arrow keys to select highlight which computer to change the keyboard or mouse Use the left right arrow keys to select either the keyboard or mouse to change and press enter If a serial device is connected to a CPU port that port must be configured to the proper serial information A window will appear listing the keyboard or mouse types available Use the up down arrow keys and select the correct keyboard or mouse type needed for the selected computer and press enter Keyboard choices Mouse choices 1 PS 2 PC2 PS 2 wheel m Serial 2 button USB PC Serial 3 button USB Sun Apple Sun B Serial 9600 N 8 1 B Serial 4800 N 8 1 B Serial 2400 N 8 1 B Serial 1200 N 8 1 B Serial 600 N 8 1 B Serial 300 8 1 Serial 110 N 8 1 Serial 50 N 8 1 Available on multi platform models only Configure KVM The configure KVM menu allows you to assign a name to each KVM station set the display resolution if no external video is detected select which computer to c
64. en the three procedures are completed the unit will restart and display a login screen Do not connect the UltraMatrix Remote 2 to your network at this time The default IP address for each IP input module may conflict with your network configuration Follow the recommended procedure below to configure all models Each IP input module must be configured individually The following table defines the number of IP Input modules installed for each model that need to have the unit and network information configured 2 gt Rere 22 _ 2 1 1 _ 2 2 _ Reemaxug 1 2 3 _ 2 2 22 _ 2 a 2 4 _ Configure IP input module 1 from the KVM station connected to the KVM port 1 DB25F connector When module 1 is configured connect to IP input module 2 from KVM port 2 and configure this IP Input module from KVM port 2 etc a Make all cable connections to the KVM station and computers not the network b Make sure power is applied to all devices Computers UltraMatrix Remote 2 and monitors c Make sure a computer is connected to CPU port 1 and that computer is powered on If no computer is connected to port 1 the OSD menu screens may not sync d With power applied a standard login screen will display on the KVM monitor e Login on to the unit using the defaul
65. er ID and password features add to the security of the system UltraMatrix Remote 2 KVM Switching Module Remote workstations Local workstations The UltraMatrix Remote 2 consists of an IP Input module and a KVM switching module The IP input module controls access to the unit securing set up and data encryption The KVM switching module interprets the input commands and switches the user to the requested CPU port UltraMatrix Remote 2 Network Computers Local KVM Remote up to 16 or more Up to 4 depending on model workstations Depending on model Typical connection diagram ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL MODELS UltraMatrix Remote 2 Models UltraMatrix Remote RP2 1R2X8U 2 RE2 1R2X8U 2 RP2 2R2X8U 2 RE2 2R2X8U 2 UltraMatrix Remote RP2 1R2X16U 2 RE2 1R2X16U 2 RP2 2R2X16U 2 RE2 2R2X16U 2 RP4 1R4X16U 2 RE4 1R4X16U 2 RP4 2R4X16U 2 RE4 2R4X16U 2 RP4 4R4X16U 2 RE4 4R4X16U 2 Note Model part numbers RPx xxxxx 2 are PC Unix models REx xxxxx 2 are Multi platform models Figure 1 UltraMatrix Remote 2 Models ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL m Connector Power Expansion CPU 8 KVM 2 5232 2 Network 10r 2 Connector Power Expansion CPU 16 KVM 2 or 4 RS232 2 or 4 Network 1 2 or 4 Type IEC320 DB15F DB25F DB25F RJ12F RJ45F Type IEC320 DB15F DB25F DB25F RJ12F RJ45F INSTALLATI
66. ers Connect each computer to the UltraMatrix Remote 2 using the appropriate CPU adapter cable designed to interface to the type of computer being connected PS 2 Unix SUN DEC Apple etc Connect the DB25M end of the CPU adapter cable to the desired DB25F CPU port on the rear panel of the unit Connect the other end of the cable to the corresponding ports on the computer keyboard monitor and mouse Refer to Figure 3 computer connections Figure 3 Single Unit Installation Computers Connecting to the network Network cables should NOT be connected until the unit has been configured with the assigned IP addresses The default IP address may conflict with existing equipment on your network When the IP addresses have been assigned connect a network cable s from the RJ45 connector s on the rear panel of the UltraMatrix Remote 2 and to your network See Figure 4 4 v E E 8 Network connection Figure 4 Single Unit Installation Network ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Single Unit Configuration Perform the below steps for all computers that will be connected It is recommended that all computers be powered off When a computer is connected and then booted the UltraMatrix Remote 2 will automatically determine the keyboard and mouse types used for that computer and no pre configuration is needed Connect a KVM station to the KVM 1 port using the KVM adapter cable Connect all c
67. es macros for host computers and allow you to include almost any of the special keys on the keyboard Permissible key presses Main control keys see Using abbreviations Backspace Tab Return Enter Ctrl Alt Win Shift LShift RShift Ctrl RCtri LAlt AltGr L Win RWin Menu Escape Space CapsLock NumLock PrintScreen Scrolllock Math operand keys see Using abbreviations Add Plus Subtract Minus Multiply Central control keys see Using abbreviations Insert Delete Home End PageUp PageDown Up Down Left Right Print Pause Keypad keys see Using abbreviations KP Insert Delete KP Home KP End PageUp KP_PageDown KP_Down KP_Left KP Right KP Enter KP_Add KP_ Subtract KP_Divide KP_Multiply KP Oto KP_9 Function keys 1 4 5 9 10 F11 F12 ASCII characters All characters can be entered using their ASCII codes from 32 to 126 i e A B C 1 2 3 etc with the exception of the special characters and which have special meanings as explained below Codes with special meanings means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds Note Hotkey
68. es which connected devices they have access to and the connect mode Flexibility Modular design makes for easy installation maintenance and expandability Plug in expansion boards make the UltraMatrix Remote 2 easy to extend to other units Pre configuration of the switch allows for installation without powering most computers servers down owitching can be done by keyboard commands an on screen list or by commands through the RS232 serial port Multi language capabilities Integrated auto switching power supply accepts 90 240 VAC sources On screen Display Technology Advanced on screen display makes configuration and switching easy The remote video pops up over the computer application display or is automatically generated Easy to use menus guide you through the configuration process The connection status for all computers can be displayed Multi lingual OSD English French German and Spanish Menus and display windows can be configured with solid or transparent colors One of four screen saver options can be selected Compatibility m A variety of hardware platforms be connected simultaneously to the UltraMatrix Remote 2 without interference including PCs Sun systems IBM RS 6000 HP DEC SGI serial devices such as routers and hubs and others m Full keyboard and mouse emulation and video resolutions up to 1600 x 1200 ensures trouble free access to most software applications m Serial support using VT100 VT102 and VT202
69. he basic installation of a RING configuration A KVM station connected to any switch can connect to any computer in the RING Other configuration parameters can be set up for the system computers KVM stations users profiles groups and languages See the Configuration menu section for instructions on setting up these items These installation steps are a guideline for installing multiple switches in a RING topology Following these steps verify that through the installation process everything functions properly Please refer to the Operations section for using the UltraMatrix Remote 2 switch ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL APER EE e iii Ss 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM
70. in combination with other key presses to access the on screen menus and to change between hosts The options are Ctrl Alt default Ctrl Shift Alt Shift Alt Gr Left Right Alt Left Ctrl Alt or Right Ctrl Alt n ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Screensaver Timeout Use the arrow keys to select an appropriate period of inactivity before a screensaver is displayed and the user is logged out This setting applies to local users only and once the screensaver is displayed for security purposes the user is required to log in again The timeout period can be selected between 5 minutes and 1 day 24 hours it cannot be disabled Menu Bar Toggle Hot Key Use the left or right arrow keys to choose the hot key to turn on or off the menu bar NOTE DO NOT assign a hot key value that will conflict with other hot key assignments The KVM switch module uses hotkeys to quickly perform an operation Make sure the hot key assigned to toggle the menu bar is unique Encryption Three encryption options are available e Always on This setting will force all viewers to use encryption Note This setting will preclude any VNC viewer versions that do not support encryption e Prefer off This setting does not enforce encryption unless a viewer specifically requests it If a viewer has its Let server choose setting then an un encrypted link will be set up e Prefer on This setting generally enforces encryption unless an
71. instance if only a single specified IP address were required the mask entry would be 255 255 255 255 in order to specify a single location Access Use the arrow buttons to select either Allow or Deny as appropriate 1 Enter the base network address the mask and select the appropriate access setting 2 Click the OK button To reorder access control entries IMPORTANT When reordering ensure that any specific allowed addresses are listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Click the Up or Down buttons as appropriate To edit remove access control entries 1 In the access control list click on the appropriate entry 2 Click either the Edit or Remove button as appropriate ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix F VNC Viewer Options When you are connecting to the UltraMatrix Remote 2 unit using the VNC viewer a number of options are available Click the Options button VHC Viewer Connection Details n Server There are six tabbed pages of options Color Encoding VNC Viewer Options Misc Identities Load Save Auto select Scaling Inputs When ticked this option will examine the speed of your connection to the UltraMatrix Remote 2 unit and apply the most suitable encoding method This option is sugges
72. irmware tab allows you to easily update the firmware when changes and enhancements have been made Click on this tab and follow the instructions to upgrade the firmware on UltraMatrix Remote 2 Time and Date Configuration Use the left and right arrow keys to select the correct time and date The time entry uses the 24 hour clock notation The internal real time clock will continue to run for roughly one week without power to the UltraMatrix Remote 2 after that it will be lost and require resetting Use the up and down arrow keys to move between each of the sections within the time and date entries E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Network configuration This menu allows you to configure the various aspects of the IP Input Modules and their relationship with the local network Similar to the local network configuration procedure Logged on users admin MAC address 00 OF 58 01 1F 6E Use DHCP IP Address IP Network Mask IP Gateway UNC Port 5900 HTTP Port O disabled aa IP Access Control s p Down Edit J i 0 0 0 0 0 0 0 j Save Network Configuration Cancel Figure 16 Remote Network Configuration MAC address Media Access Control address this is the unique and unchangeable code that was hard coded within your UltraMatrix Remote 2 unit when it was built Use DHCP When Use DHCP is selected the UltraMatrix Remote 2 will attempt to locate a DHCP server on the network If the
73. is use the user should logoff Unit Configuration The Unit Configuration option tab will display the following menu Similar to the initial local unit configuration procedure Logged on users admin Harduare Uersion Firmuare Version Host Keyboard Layout us gt bin Pasvord Umit Local Hot Key Sequence 0000 gt Screensaver Timeout gt Menu Bar Toggle Hot Key gt Display Menu Bar for Heu Connect ions Encryption Always On gt Console Configuration Advanced Unit Configuration Save Unit Configuration Cancel Hardware Version Indicates the version of the electronic circuitry within the UltraMatrix Remote 2 unit Firmware Version Indicates the version of the hardwired software within the UltraMatrix Remote 2 flash memory This may be updated using the flash upgrade procedure Host Keyboard Layout Use the arrow buttons to match the keyboard layout expected by the host system Admin Password Enter the password that will be used to gain administrator access to the UltraMatrix Remote 2 There can only be one admin user and only that user is given access to the configuration menus Unit Name The name entered here will be displayed on the local menus and the remote VNC viewer browser windows Local Hot Key Sequence Use the arrow buttons to select an appropriate hot key sequence for the locally connected keyboard This sequence is used
74. lace the expansion cards cables and apply power to the two UltraMatrix Remote 2 switches that jumper JP1 was removed All other switches should have power off at this time Make sure a KVM station is connected to UltraMatrix Remote 2 1 KVM 1 Turn on all KVM stations video monitors and apply power to all switches Wait for the internal diagnostic check to complete and fade out Switch the KVM station to CPU port 1 on Unit 1 by pressing and releasing the left control Ctrl key type in 1 and press Enter Pre configure the CPU port if needed as outlined in steps 4a f on page 12 if the computer being connected does not use a PC2 type keyboard or PS 2 mouse defaults Pre configure the CPU port before connecting the computer If the computer uses a PC2 type keyboard and PS 2 mouse connect it to the corresponding CPU port No pre configuration is needed Boot the computer if power is not applied You should see the boot up sequence on the KVM monitor If the computer was connected to a pre configured CPU port with power applied you should see that computers video Verify that the keyboard video and mouse on the connected computer function properly before proceeding Switch the KVM station to the next sequential CPU port as explained in step 6 and perform steps 7 9 for this computer and for the remaining computers Connect other KVM stations as needed to the UltraMatrix switches and verify they operate properly This completes t
75. link that communications with a remote web browser will be channeled The default setting of 80 is an established standard for web HTTP HyperText Transfer Protocol traffic though this can be changed to suit your local network requirements IP Access Control This section allows you to optionally specify ranges of addresses which will or will not be granted access to the UltraMatrix Remote 2 If this option is left unchanged then the default entry of 0 0 0 0 0 0 0 0 ensures that access from all IP addresses will be permitted If this feature is needed please see Appendix E for a detailed explanation of IP access control ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL an Hosts Configuration The Host Configuration menu allows you to configure various details for each of the host systems that are connected to the UltraMatrix Remote 2 Each of the 128 entries can be configured with a name the permitted users and the hot key combinations to switch to each host system Logged on users admin Click on the Erase Host Configuration tab to remove all host entries if needed Lb Check the box Add entry for unrecognized host to add any system connected to that is not specified in the Host list Verify these added hosts for the correct Hot key sequence and user permission Connecting to complex cascaded systems should be verified Hosts It is recommended that the naming and hot key assignments for each Ho
76. ll follow the dot cursor When you move the cursors off of the host computer s desktop onto the remote computer s desktop a single arrow cursor will be present for local cursor activity The first time you connect to the UltraMatrix Remote 2 or switch CPU ports the cursors may be out of sync Click on the Calibration tab on the toolbar 4 and calibrate the Video Mouse After the calibration is complete the mouse cursors B will follow each other over the viewer window Calibrate Synchronizes the host system and cre er the remote system mouse movements Figure 29 VNC Window Toolbar E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Control Tab When you click on the Controls tab the below dropdown menu will display Controls Hosts 1 Hesync Mouse Refresh Screen Mouse Control Keyboard Control Uideo Settings Uirtual Media Info Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen When enabled the cursor is captured within the viewer window until you use the escape hot keys To escape from the single mouse mode press F8 and then P The single mouse mode does not require calibration and available only when using the VNC viewer Resync Mouse This option has the same effect as the button on the menu bar and resynchronizes the local and remote mouse
77. me and encryption options similar to the local unit configuration procedure Time amp Date Set the time and date this time stamps the log files Configuration Configures the network IP network mask gateway VNC port HTTP port You can alter any of the existing network settings plus you can set up the IP access control feature that lets you specifically include or exclude certain addresses or networks similar to the local network configuration procedure Network Configuration Allows configuration of various details for each host system connected to UltraMatrix Host Configuration Remote 2 128 entries max Add host names Users and Hotkey Logging and Status Provides various details about the UltraMatrix Remote 2 activity LDAP Configuration Set up menu for using LDAP Return to Host Exit the configuration menu system and return to the host computer Table 1 Remote Configuration Menu User Accounts Selecting user accounts will display the following menu Logged on users admin User Name Password E EE EE BE Gta pig qz uqa o ES EE US EA ES 9 User Configuration Cancel The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus The user name and access rights are fixed for the admin account The only change possible for this account is the password There are fifteen user acco
78. new identity can be created on the next connection i Cancel ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Load Save VNC Viewer Options Colour Encoding Scaling Inputs Configuration File Reload Misc Identities Allows you to load a configuration file saved from this or Configuration File Defaults another viewer Configuration File Save Allows you to save the current settings so that they can be copied from one viewer to another Configuration File Save As Allows you to save the current settings under a new name so that they can be copied from one viewer to another Defaults Reload When clicked all connection options are returned to the default settings that are currently saved Defaults Save When clicked saves the current connection options as the default set that will be used in all subsequent VNC connections Appendix G VNC viewer window options Click the VNC icon in the top left corner of the viewer window or press F8 to display the window options Standard window control items Restore Move Size Minimize Maximize and Close control the VNC window ts as per any other application Full screen Expands the VNC viewer window to fill the whole screen with no visible O Maximize window edges or toolbar Press F8 to redisplay this menu Single mouse mode P adipi Used for fast network connections where a second predictor curso
79. nstallation process everything functions properly ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix Ring Configuration A RING configuration is usually used when the users are connected to different Units and need access to all computers In a RING configuration users on any KVM station in the ring can access all the computers the system on a first come first serve basis Units used for expansion should be UltraMatrix E series KVM switches with the same configuration and the main UltraMatrix Remote 2 unit Unit 3 JP1 CPUs off 33 48 KVM station on Unit 3 can access all computers Unit 2 JP1 CPUs A KVM station on 16 32 2 55 all computers Unit 1 JP1 CPUs off A KVM station and 1 16 4 remote users on Unit 1 can access all computers KVM station 1 of 4 The RING installation procedure is very similar to installing a BUS configuration with the exception of removing jumper JP1 on the expansion cards on two Units and adding an expansion cable s from the first Unit to the last Unit This additional expansion cable s from the first Unit to the last Unit creates the RING In the example used above removing jumper JP1 on Unit 1 and 3 divides the total ring cable length approximately in half Unit 3 IN to Unit 1 OUT 20 Unit 3 OUT to Unit 2 IN Unit 2 OUT to Unit 1 IN 20 All Units must be equipped with
80. nual denotes a hazard that can damage equipment Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class products and have protective earthing terminals There must be an un interruptible safety earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the power cord until the ground has been restored Servicing There are no user serviceable parts inside these products Only service trained personnel must perform any servicing maintenance or repair The user may adjust only items mentioned in this manual ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL APPENDICES Appendix A General Specifications 16 7 42 4cm 15 2 38 6cm 1 75 4 5cm 16 port 16 7 42 4cm 15 2 38 6cm 3 50 9 0cm Weight 8 port 9 31bs 4 2 kg 16 port 14 0 lbs 6 4 kg Connectors Power CPU ports KVM ports RS232 Network Video Bandwith oOo 5 to 80 non condensing ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix Parts and Cables Part Number RP2 1R2X8U 2 RP2 1R2X16U 2 RP2 2R2X8U 2 RP2 2R2X16U 2 RP4 1R4X16U 2 RP4 2R4X16U 2 RP4 4R4X16U 2 RE2 1R2X8U 2 RE2 1R2X16U 2 RE2 2R2X8U 2 RE2 2R2X16U 2 RE4 1R4X16U 2 RE4 2R4X
81. number of CPU ports as the main UltraMatrix Remote 2 unit has If the main unit has 8 CPU ports the expansion units should also have 8 CPU ports The total number of expansion units that can be added is equal to 1000 divided by the number of CPU ports on the main unit If the UltraMatrix Remote 2 unit has 8 CPU ports then the total number of expansion units is 1000 divided by 8 or 125 additional expansion units A 16 CPU port model can have 62 expansion units Figure 5 show a typical bus expansion configuration using an UltraMatrix Remote 2 8 port master and two UltraMatrix E series 8 port units as expansion units Figure 6 shows a typical Ring configuration If you plan to expand your system the unit designated as the Main Unit must be configured to identify that there is an expanded system This is explained in appendix L for a Bus configuration and appendix M for a ring configuration Figure 5 Bus Configuration Figure 6 Ring Configuration NOTE The IP input module s must be configured prior to configuring an expanded system ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL E LOCAL CONFIGURATION Unit Configuration IP Input Module Configuration When you access the UltraMatrix Remote 2 unit from a local KVM station for the first time the unit and network must be configured The configuration consists of three main screens 1 Configuring the Unit 2 Configuring the Network 3 Generating a secure key Wh
82. omputer name changes to the next group A plus means the computer belongs to that group a blank means the computer is not in that group and cannot be accessed by a user assigned to this group To change the group membership select the group for a selected computer and press the space bar to toggle between the two states or blank Default All computers in all groups The configure user profile and group menus all tie together to provide access control to the computers A group defines which computers in the system can and cannot be accessed This group is assigned to a profile name The profile defines how the computers defined by the group can be accessed The profile is assigned to a user or users When user logs on to a KVM station their assigned profile is validated This profile defines which group has been assigned which computers can be accessed what mode the user can connect to the computers with view share control private the share time scan time and logout time E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Configure Language Selecting Language from the Main menu displays a choice box with 6 different language options Select the language needed and press Enter This changes all the menus and displayed information to that selected language The language options are English Francais Deutsch Espanol Italiano Portugues BUlt
83. omputers to their assigned CPU port using the appropriate CPU adapter cable Computer and UltraMatrix Remote 2 power should be OFF If removing power from a computer is not practical pre configure the UltraMatrix Remote 2 to define that CPU port s keyboard and mouse types This procedure should only be done if the CPUs keyboard and mouse can be disconnected and re connected without affecting the interface Mcr z com The default keyboard type is PC mode 2 and the default mouse type is PS 2 If the computer being connected with power applied uses a PC2 keyboard and PS 2 mouse no pre configuration is needed If not pre configure the keyboard and mouse types for that CPU port before connecting the computer steps 4a 4f Following are a few items to consider prior to installing or configuring the UltraMatrix Remote 2 Identify the computers that do not use a PC2 type keyboard and a PS 2 mouse default settings Before connecting these computers to a CPU port the CPU port should be pre configured to change the default keyboard PC mode 2 and mouse PS 2 types to the correct types Each computer can be assigned a unique computer name Names like staff marketing and finance that make it easy to identify and connect to The default computer names are Computer x x 1 1 000 The KVM stations can also be assigned a unique KVM name The default names are KVM x x 1 4 Access to the system set up and
84. on port 1 the viewer video may not sync properly Computer does not boot keyboard or mouse error received Cable is loose reseat cable and on PC hit F1 to continue or reboot computer Wrong cable or keyboard and mouse cables reversed Cable is defective try using cable from another computer Port on the UltraMatrix Remote 2 is defective try using another port on UltraMatrix Remote 2 If the problem goes away port is defective e Port on computer is defective try plugging in keyboard or mouse directly if problem remains computer port is defective If power status LED not lit fuse on motherboard may be blown Computer keyboard and mouse not configured Mouse driver does not load e f PS 2type mouse computer must be connected to UltraMatrix Remote 2 or mouse at boot up time in order for mouse to be recognized by the computer Reboot computer with UltraMatrix Remote 2 powered on and cable attached e f RS232 type mouse make sure right COM port is being used and syntax of mouse driver is correct to search for the correct port Computer keyboard and mouse not configured ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Can t switch computers from keyboard e Power to the UltraMatrix Remote 2 was removed for less than three seconds possibly causing keyboard to lock up Disconnect and re connect the keyboard f PS 2 type keyboard and mouse cables may be reversed e Not using left control key Using numeric keypad inst
85. onnect to on start up and assign or limit user permissions Using the left or right arrow keys select KVM name and press enter An input box will display to enter a new name 16 characters max i one ere Select the Resolution column and pressing enter lists the choices of resolution to ID BUS KVM Resoluti Start U eae choose Select one and press enter The 1 1 KVM station 1 640x 480260 0 User 1 2 2 station 2 640x480460 0 User 2 choices are 3 3 KVM station 3 640x 480260 0 User 3 4 4 KVM station 4 640x480 60 0 User 4 640 480 6082 832x624 75Hz 640 480 72Hz 1152 x 900 66Hz 640 x 480 75Hz 1152 x 900 76Hz 640 x 480 67Hz The number entered in the Start column will be the computer port automatically connected to on start up or a power cycle zero no connection The User column assigns a user to the selected KVM station Use the page Name of keyboard video mouse station KVM up to 16 characters up down keys to display more users If Login is selected the KVM user must login with their user ID and password to gain access to the KVM station Figure 23 Configure KVM Menu E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Configure Profile The configure profile menu is used to assign computer access levels modes share scan and logout times Configure Profile Name Access Mode Share Scan Logout Profile 1 Group 1 Share 240 Profile 2 Group 2
86. owser and the very secure VNC Viewer Local KVM port for configuring the UltraMatrix Remote 2 and direct access to the connected devices Video resolution up to 1600 x 1200 Powerful and expandable to 1 000 devices oolid state embedded unit has no disk drive for maximum reliability Remote application Real VNC or VNC Java applet can be installed directly from the unit Upgradeability B Free lifetime base firmware upgrades based on flash memory technology provide new features and improvements Base firmware upgrades are available from our web site at www rose com Security m Security system with login requirements access control and data encryption m State of the art security using AES 128 bit encryption and RSA 2048 bit public key authentication Connection using Real VNC enhances the security by allowing the creation of ciphered user communication m Unique configuration password for persons authorized to perform configuration maintenance m User names and passwords allow controlled access to sensitive information system data or restricted applications m lockout feature for incorrect login IP address shown as Blacklisted in log file m Computers can be assigned to a unique group allowing authorized access only m Fourconnect modes View Share Control and Private provide flexibility in configuring the UltraMatrix Remote 2 to conform to your security requirements m Profiles can be defined and assigned to each user that defin
87. p menu Mode Default Share Assigns 1 of 4 modes to a profile To change the mode select the profile to change the mode then select the mode to change and press Enter A selection box will display Select the mode needed and press Enter The modes are B View Profiles set to the view mode allow users to switch to any computer but have no keyboard or mouse control only view privileges B Share Profiles set to the share mode allow users to take keyboard and mouse control of a computer on a first come first serve basis Control of the computer is based on the time out value entered in the share column B Control Profiles set to the control mode allow users to take exclusive control of a computer No time out value is invoked Other users that try to connect to the same computer can only view the video They have no keyboard or mouse control until the user with the control disconnects from the computer B Private This mode is the same as the control mode except other users cannot view the video or access the computer Share Default 2 seconds This feature allows other users to take keyboard and mouse control of a computer after a specific time of no keyboard or mouse activity by a user To change the Share time for a given profile select the profile then the Share to change and press Enter An input box will display Type in a new share value in seconds and press Enter Valid share values are 0 to 9999 seconds The sha
88. r switching and extending applications Register your product for future updates at www rose com htm online registrationform htm ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 2 OVERVIEW System Overview The UltraMatrix Remote 2 is a versatile and powerful product that can extend the range of access to your computers from anywhere in the world It is designed to provide a seamless and trouble free access from any workstation on your network or any remote user to any connected computer You can connect to and control any of the connected computers by simple keyboard commands or an on screen list of computers Each computer can be assigned a unique name that makes sense for your system Names like sales production and admin make it easy to recognize and connect to Access control for the users can be set up to provide security profiles from view only to full control One example is employees could view their vacation balance but only HR can modify it The installation and configuration section explains all the features and functions of the UltraMatrix Remote 2 and how to customize it to fit your business needs The UltraMatrix Remote 2 is designed with the highest regard for security Remote access requires a user ID and password All transmissions to and from a remote workstation and UltraMatrix Remote 2 uses the versatile and very secure RealVNC viewer and are encrypted with the latest encryption technology Login time out Us
89. r is not Ful screen requ ired Ctrl Alt Send F8 Send Ctrl Alt Del Sends the selected key press es to the UltraMatrix Remote 2 and the host Pap system This is necessary because certain keys and key combinations are Send Ctr Alt Del trapped by the VNC viewer Refresh Screen Refresh Screen Virtual Media Requests data from the server for a complete redraw of the screen image not 27 just the items that change Info Virtual Media About This feature is not available for the UltraMatrix Remote 2 unit New Connection Displays the connection dialog so that you can log on to a different UltraMatrix Remote 2 unit or VNC server location Options Displays the full range of connection option Connection Info Displays various connection and display details About Displays information about your VNC viewer E ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix Browser viewer options When you are connecting to the UltraMatrix Remote 2 unit using a Web browser and the VNC applet a number of options are available Viewer Connection Details Server 192 168 3 1 0 Encryption Let Server Choose Default Click the Options button BE About i OK Cancel Encoding and Colour Level iw Auto select Medium 256 colours C Viewer Connectio SE Encoding Inputs Security Misc Inputs
90. r ventilation and air circulation Keep power cord and connection cables clear of obstructions that might cause damage to them B Use only power cords power transformer and connection cables designed for this Unit Use only a grounded three wire electrical outlet B Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock Operate this Unit only when the cover is in place B Do not use liquid or aerosol cleaners to clean this Unit Always unplug this Unit from its electrical outlet before cleaning Unplug this Unit from the electrical outlet and refer servicing to a qualified service center if any of the following conditions occur The power cord or connection cables is damaged or frayed The Unit has been exposed to any liquids The Unit does not operate normally when all operating instructions have been followed The Unit has been dropped or the case has been damaged The Unit exhibits a distinct change in performance indicating a need for service Safety and EMC Regulatory Statements Safety Information Documentation reference symbol If the product is marked with this symbol refer to the product documentation to get more information about the product WARNING A WARNING in the manual denotes a hazard that can cause injury or death CAUTION A CAUTION in the ma
91. raConsole version MX24 Rose Electronics Copyright 1990 2003 Main Menu Configuration System Computer ng Ish Francais Langeuamse D eutse h gt Status Save Italiano Exit Portugues Use up down arrow keys to choose selection then press the Enter key or the Escape key to exit 5 i z Language which will be displayed on the screen Figure 26 Configure Language menu Configure status menu The system status display is a very powerful and useful tool when monitoring expanding troubleshooting or reconfiguring a system The status screen displays reported information from all CPU cards in the system system Status Computer Power Pos Ver KVM CPU User 1 4 EH 1 2106 PG 1 User 1 Share mode 5 8 2 216 Share mode Share mode No response m version color Good Disconnected Erro Figure 27 Status display ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Computers Indicates the CPU port numbers for a given CPU card Highlighted computer numbers are the total computer ports in the system Power Each CPU card represents 4 CPU ports These ports are represented by the four squares The CPU ports are Left square to right square CPU port 1 port 2 port 3 and port 4 Green CPU is on Red CPU is off Pos Position Displays the slot where a CPU card in the system is inst
92. ranco Suisse B Canadienne Appearance settings selections Menu color scheme Default Night sky Sets the colors for the configuration menus To change the color scheme select Menu color scheme and press Enter A selection box will display showing the supported color schemes Use the up down arrow keys to select the desired scheme and press Enter The menu color schemes choices are B Night Sky cyan magenta white and blue B Aquarium yellow magenta blue cyan and white B Tuxedo black red and white B Forest green black cyan and blue Screen saver Default Weaving The screen saver automatically activates when there is no keyboard or mouse activity for an adjustable period To change the screen saver type select it from the menu and press Enter A selection box will display showing the supported screen saver choices Select the desired screen saver and press Enter The screen saver choices are B Black screen B Weaving B Fireflies B Bounce Screen saver time Seconds Default 1800 seconds Determines the period of keyboard or mouse inactivity before activating the screen saver To change the screen saver time select it from the menu and press Enter An input box will display to enter a new screen saver time Enter a new value from 0 to 9999 seconds and press Enter Entering a value of zero disables the screen saver Background Text color Default Cyan Black This option sets the background
93. re value is only valid if the profile mode is share ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL E Scan Default 5 seconds When a user invokes the scan function this feature sets the time the video is displayed before switching to the next sequential computers video To change the scan rate select the profile then the scan rate to change and press Enter An input box will display Type in a new scan time and press Enter Valid scan times are 0 to 9999 Ifthe video is not present during the scan mode the scan value may be set to low and the monitor cannot synchronize to the video fast enough to display it This usually happens with a scan value of 4 or lower If this problem occurs increase the scan value 0 zero is a valid entry but not recommended Logout Default 240 minutes This setting disconnects and logs out a user after the set period of no keyboard or mouse activity To change the logout value select the profile then the logout time to change and press Enter An input box will display Type ina new logout time and press Enter Valid times are 0 to 9999 minutes A value of zero disables the automatic logout function If login is enabled for a KVM station but the Logout time is set to zero the user remains logged in until they manually log out using the Ctrl L command Configure Group The configure group menu allows you to assign a computer to one or more groups Users that are assigned a profile
94. rver This feature is restricted to software server versions of VNC and has no effect on UltraMatrix Remote 2 unit installations Send clipboard to server This feature is restricted to software server versions of VNC and has no effect on UltraMatrix Remote 2 unit installations Security 512 bits low security Selects the lowest level of encoding for communications between the browser and the UltraMatrix Remote 2 unit 1024 bits medium security Selects the middle level of encoding for communications between the browser and the UltraMatrix Remote 2 unit 2048 bits high security Selects the highest level of encoding for communications between the browser and the UltraMatrix Remote 2 unit WNC Viewer Connectio 4 Encoding Inputs Security Mist Shared don t disconnect other viewers Render cursar locally Fast CopyRect ok Misc Shared don t disconnect other viewers This feature is restricted to software server versions of VNC and has no effect on UltraMatrix Remote 2 unit installations Render cursor locally This feature is restricted to software server versions of VNC and has no effect on UltraMatrix Remote 2 unit installations Fast CopyRect This feature is restricted to software server versions of VNC and has no effect on UltraMatrix Remote 2 unit installations Appendix Supported Video Modes The following video modes are supported and can be
95. se on connected CPU Send Null Byte Ctrl N Sends a null byte to the CPU s PS 2 mouse port Use this command if the PS 2 mouse gets out of sync Reset Mouse NT or Unix Ctrl O not zero Resets the currently selected NT or Unix computers PS 2 mouse systems only Also switches the NT mouse driver to wheel mode Start Scan Ctrl S Sequentially steps through all connected CPUs in a group Stop Scan Ctrl Turns scan Off Table 2 Keyboard Commands ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL SERIAL FEATURES Switching using the serial port From any RS232 port on any switch you can switch any KVM station in the system to any computer Connect a serial cable to the RS232 port on any Unit and to the COM port on the standalone computer Start a communication program like HyperTerminal and connect to the UltraMatrix Remote by clicking on the Call ICON The input format to switch a KVM station to a computer is KnnnCxxxxS Enter where nnn is the KVM number of the card desired 1 255 and xxxx is the computer number to switch to 1 1000 For example you want to switch the KVM station on CPU card 4 to computer 50 the command would be K4C50S Enter The KVM station connected on CPU card 4 would be switched to computer 50 The response on the screen would be KAC50Rx where x is one of the following status values 1 View 2 Share 3 Control 4 Private Serial Device Support
96. sequences are not case sensitive Creating macro sequences Hot key macro sequences can be up to 256 characters long All keys are assumed to be released at the end of a line however you can also determine that a key is pressed and released within a sequence Any of the following three examples will send a command that emulates a press and release of the Scroll Lock key SCROLL SCROLL SCROLL SCROLL Example SCROLL SCROLL 1 ENTER Press and release scroll twice press 1 then enter then release all keys equivalent definition is SCROLL SCROLL SCROLL SCROLL 1 ENTER 1 ENTER Using abbreviations To reduce the length of the key definitions any unique abbreviation for a key can be used For example scroll scr and even sc all provide an identifiable match for ScrollLock whereas en could not be used because it might mean Enter or End would be suitable for Enter Note Hotkey sequences and abbreviations are not case sensitive ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix Video Distance Table The table below shows the distances resolution and quality of video that can be expected with normal or coax cabling This table applies to the MASTER unit only There will be some degradation when units are chained together 640x480 N4 N4 N4 N4 60Hz refresh C4 C4 C4 C4 C4 C4 C4 C4 C3 Gs 640x480 N4 N4 N4 N3 72 75Hz refresh C4 C4 C4 C4 C4 C4 C4 C3 C3 C3
97. signed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense IBM AT and PS 2 are trademarks of International Business Machines Corp Microsoft and Microsoft Windows are registered trademarks of Microsoft Corp Apple Macintosh and ADB are trademarks of Apple Computer Inc Sun is a registered trademark of Sun Microsystems Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner Copyright Rose Electronics 2008 All rights reserved No part of this manual may be reproduced stored in a retrieval system or transcribed in any form or any means electronic or mechanical including photocopying and recording without the prior written permission of Rose Electronics Rose Electronics Part MAN UMR2 Printed In the United States of America BB Revision 1 2 Installing the UltraMatrix Remote 2 consists of configuring the unit to be compatible with your existing network connecting the unit to a local KVM station and to your network
98. ss CPUs on ot 32 Unit 3 amp 2 only Unit 1 CPUs KVM stations and remote users on Unit 1 can 1 of 16 access all computers CPU m Cable 13 Cable KVM station 1 of 4 Bus configuration The BUS installation procedure is very similar to the single Unit installation with the addition of connecting the expansion cables and changing two configuration parameters the Starting computer number and the Maximum computers number All Units in the system must have an expansion card s with a jumper installed on JP1 NOTE Jumper JP1 is factory installed on all expansion cards To start identify the following prior to installation Which Unit will be 1 2 and so on Which computer will be 1 2 and so on Which computers do not use a PC2 keyboard or a PS 2 mouse Which Unit and CPU port each computer will be connected to Which KVM station will be 1 2 and so on The Starting computer number for each Unit The number of computers or Maximum computers that the UltraMatrix Remote 2 will be managing NOOR WN The Starting computer and Maximum computers values are determined as follows Starting computer The Starting computer number will depend on which Unit is being configured The Starting computer number for the first Unit is always one default Using Units that have 16 CPU ports the Starting computer number for the second Unit is the total num
99. st Configuration entry zi match the CPU port configuration of the UltraMatrix Erase Host Configuration Remote 2 Add entry for unrecognised host m Entry 1 Name and hot key defined to switch to CPU Ty rr port 1 Entry 2 for CPU port 2 etc Examples of pun 4 a ai Hot key sequences for switching to a given port are shown below Figure 17 Hosts Configuration To add a new entry to the Host Configuration click highlight one of the host entries to bring up the host configuration dialog box Host Configuration Mane IEEE Select each item 1 128 as needed and enter the Name Users and Hotkey port keyboard sequence Hotkey Port Click Save after each item has been entered DAVE Clear Cancel Name Enter the name that will be displayed in the viewer window when you click the Host button Users Select the users that will be permitted to connect to this host Either enter an to allow all users or a list of users separated by commas e g sales admin eng david Hotkey KVM Port Declare the hot key sequence or Remote Port Direct address that will cause the KVM switch module to link with the required host system Remote Port Direct addresses must be entered within square brackets To set up the hotkey values used to switch to a given CPU port the following information is used to create the hot key sequence means press down the key that follows
100. stances will a unit be accepted without a return authorization number Contact an authorized repair center or Rose Electronics for further information ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT INGOOD WORKING ORDER AS WARRANTED ABOVE YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are de
101. t user ID admin and no password f After a successful login the remote computer s video will display on the KVM monitor g Press the CTRL ALT C keys simultaneously to display the local control menu option screen ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Restore Mouse Functions Configuration Access Mode Shared gt Host 5 1 Return To Host Figure 7 Local Control Menu Logoff Selecting Logoff will close your current session and display the screensaver Restore mouse functions Using a keyboard and monitor directly connected to the UltraMatrix Remote 2 log on and then press the hotkey sequence Ctrl lt Alt gt lt C gt to view the options menu Does not apply if using a USB mouse 1 Select the Restore mouse functions option to display 2 Select one of the following options 3 Restore Standard Mouse If PS 2 mode is required or Restore IntelliMouse if IntelliMouse mode is required 4 Select Back to return to the Control menu Select this tab to reset a mouse that has ceased to function correctly The UltraMatrix Remote 2 provides a feature to reinstate PS 2 mouse communications There are two main types of data formats used by current PC mice PS 2 format and the more recent IntelliMouse format introduced by Microsoft These use slightly different data arrangements and it is M cpi LL important to know which type was being used before
102. te IP address is locked out Blacklisted e If the remote user logged on incorrectly five times using the VNC Viewer try logging on using the Applet If logging on using the Applet is successful the IP address will be unlocked e remote user logged on incorrectly five times using the Applet try logging on using the VNC Viewer If logging on using the VNC Viewer is successful the IP address will be unlocked e f both the VNC viewer and Applet login is denied access remove power from the UltraLink 2 for two to three seconds This will reset the unit and unlock the IP address If the UltraLink2 unit is using DHCP the previously assigned IP address may be changed to a different IP address when power is restored Remote users will need to be informed of the new IP address If you still have problems with a Blacklisted IP address please contact Rose Electronics technical support The remote cursor is not correctly responding to my mouse movements e Recalibrate the mouse When doing so ensure that the host system does not have mouse cursor trails enabled and that the top left corner of the screen is clear of application windows When logging on using VNC viewer cannot enter a username e Either the VNC viewer is an old version or only the admin user has been configured on the unit When connecting to the UltraMatrix Remote 2 unit the video is out of sync e Make sure a computer is connected to CPU port 1 and operating With no CPU
103. ted by multiplying the number of RS232 ports on all switches by 4 This value must be entered from KVM station 1 before all Units are connected in an expansion topology When saved this value is propagated to all connected Units To enter the Maximum computers value select it and press Enter An input box will display to enter the maximum computers value Type in the new value and press Enter ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL E Keyboard settings selections PC keyboard rate chars sec Default 20 This option adjusts the KVM keyboard action when you hold down a key to repeat a single character Valid inputs are 1 31 PC keyboard delay Default Fast This option adjusts the delay between when a key is pressed and held and when it begins to send repeated characters to the selected computer The options are Slow Medium Fast Fastest Sun keyboard language Default US Determines the response to a Sun computer s query for the keyboard language type used To change the Sun keyboard language type select it and press Enter A selection box will display showing the supported Sun language choices Use the up down arrow keys to select the desired language and press Enter The Sun keyboard language choices are E B Nederlands B Schw Deutsch B US Unix B Norsk B United Kingdom B Francais B Portugues B Hankuko B Dansk B Espanol B B Deutsch B Svenska Suomea B Nihongo B italiano B F
104. ted for the majority of installations Preferred encoding There are three manually selectable encoding methods which are accessible when the Auto select option is un ticked 2ZRLE This is a highly compressed method that is best suited to slow modem connections m This method offers better performance than the ZRLE when used over a high speed network because there is no need for the UltraMatrix Remote 2 to spend time highly compressing the data Raw This is a primitive uncompressed method that is mainly used for technical support issues You are recommended not to use this method Color level This section allows you to select the most appropriate color level for the speed of the connection to the UltraMatrix Remote 2 unit Where the connection speed is slow or inconsistent there will be a necessary compromise between screen response and color depth Full This mode is suitable only for fast network connections and will pass on the maximum color depth being used by the host system Medium 256 colors This mode reduces the host system output to a 256 color mode and is more suitable for ISDN and fast modem connections m Low 64 colors This mode is suitable for slower modem connections and reduces the host system output to 64 colors m X Very low 8 colors This mode provides very rudimentary picture quality and hardly any speed advantage over the 64 color setting You are recommended not to
105. ter or the KVM switch modules on screen list of connected computers Ctrl Esc To use the hotkey combinations or the KVM switch modules computer list you must be connected using the VNC viewer not the Java applet You must also be logged on as administrator to configure the host parameters EB ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL It is recommended that the Host computer names be the same as the names assigned to each computer when the configure computer function for the KVM Switch module was performed To configure the Hosts feature click on the Configure tab in the upper right corner of the viewer window This will display the configuration options Select Host from the option tabs and the Host configuration window will display as shown in Figure 29 1 Select highlight the Host slot to configure and the Host Configuration box will display 2 Enterthe name for this position Example Computer 6 Enter the user names that will be given access to this host location An allows all users access or a list of users separated by commas e g admin nigel andy steve 3 Enter the Hotkey KVM port keyboard command sequence to switch to the CPU port ctrl 6 enter for locations 10 or greater like port 15 the command sequence would be ctrl 1 5 enter When all needed host switching commands have been entered Save the Host Configuration and also save the Host menu information Once saved you will return to the
106. terminal emulation m Standard TTY mode automatically scrolls incoming data En ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Cable Requirements The cable requirements for your system will vary depending on the types of equipment connected to the UltraMatrix Remote 2 and the equipment used for the local KVM station A KVM cable is needed for the local KVM station a CPU cable for each device connected to the UltraMatrix Remote 2 expansion cables if the system is expanded in a BUS or RING configuration and a cable to connect the unit your network Rose Electronics offers a wide variety of cable types to directly connect your PC s Sun systems MAC computers and others See Appendix B for cable part numbers Package Contents The shipping package content consists of the following The UltraMatrix Remote 2 unit Rackmount Kit Power cord North American shipments only RJ12 serial cable RJ to DB9 adapter Installation and operations manual DataSheet and QuickStart guide on CD Serial CPU KVM and expansion cables are usually shipped separately If the package contents are not correct contact Rose Electronics or your reseller so the discrepancy can be quickly resolved Rose Electronics Web site Visit our web site at www rose com for additional information on the UltraMatrix Remote 2 switch and other products offered by Rose Electronics that are designed for data center applications classroom environments and many othe
107. tly render all network access void There is a recovery procedure should this occur Address ranges Although you can define ranges of addresses due to the way the mask operates there are certain restrictions on the particular ranges that can be set For any given address you can encompass neighboring addresses in blocks of either 2 4 8 16 32 64 128 etc and these must fall on particular boundaries For instance if you wanted to define the local address range 192 168 142 67 to 192 168 142 93 The closest single block to cover the range would be the 32 addresses from 192 168 142 64 to 192 168 142 95 The mask needed to accomplish this would be 255 255 255 224 When you look at the mask in binary the picture becomes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 01000000 to 95 01011111 would all be treated in the same manner See Net masks the binary explanation for details When defining a mask the important rule to remember is There must be no ones to the right of a zero For instance ignoring the first three octets you could not use a mask that had 11100110 because this would affect intermittent addresses within a range in an impractical manner The same rule applies across the octets For example
108. to the clipboard Start a text application i e Word WordPad Notepad press Ctrl and V or right mouse click and Paste LDAP Configuration The LDAP configuration should be performed by the administrator and or the network administrator Inputs will vary depending on the network configuration LDAP server IP address port number and other parameters To implement the use of LDAP authentication check the box Use LDAP This enables the input fields Host address The address of the LDAP server to contact for authentication Host Port The port number that the LDAP server uses for authentication Base DN The name to bind against the LDAP server Example dc rose dc com Logged on users admin Use LDAP iat fond match usernames against This 001 field will vary depending on the ien m specific LDAP database being in used 5 Typical values uid or cn Anonymous If checked bind requests are bind anonymous suitable for Linux LDAP implementations If unchecked the bind requests are sent with the user name and password suitable for active directory Save LDAP Configuration Cancel Figure 19 LDAP Configuration ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL The remote configuration procedure should be done all IP input modules From a remote network workstation start a web browser and enter the next IP Input module
109. traMatrix Remote 2 unit to your network Use a standard network cable and connect each network port to your network Refer to the typical installation drawing on page 4 Start a web browser like IE or Netscape from any remote workstation connected to the network your UltraMatrix Remote 2 is connected to In the URL field type in the UltraMatrix Remote 2 s assigned IP address Example http 168 192 0 41 The UltraMatrix Remote 2 will respond with the below screen in the browser window Rose Electronics Ultralink 2 Windows Internet Explore x Ge US 192 168 0 50 z Favorites Tonle Tools J ish lt Z gt L WB Rose Electronics Ultralink 2 ROSE Nt Rose Electronics Ultralink 2 Connect using built in Java VNC Viewer Download NN VNC Viewer from unit Download latest VNC Viewers from realvnc com Figure 14 Remote Connection Connecting to the UltraMatrix Remote 2 unit remotely uses the easy to use and very secure VNC Viewer The VNC viewer can be downloaded directly from the unit and installed on the remote computer See Appendix F The Java VNC Viewer option installs a small temporary Java applet on the connecting computer to establish communication and access The three options to select from are 1 Connect using built in Java VNC Viewer 2 Download Windows VNC Viewer from unit 3 Download latest VNC Version from realvnc com
110. ty on the local keyboard or mouse before a screensaver is displayed and the user is logged out This setting applies to local users only and once the screensaver is displayed for security purposes the user is required to log in again The timeout period can be selected between 5 minutes and 1 day 24 hours it cannot be disabled Time and Date Use the left and right arrow keys to select the correct time and date The time entry uses the 24 hour clock notation The internal real time clock will continue to run for roughly one week without power to the UltraMatrix Remote 2 after that it will be lost and require resetting Use the up and down arrow keys to move between each of the sections within the time and date entries Encryption Arrange this setting according to your security requirements Three options are available Always on prefer off and prefer on When all information has been entered click on save then return back to the Configuration menu and select the Network tab The network information is entered on this screen ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL E Network Configuration The network information entered should be compatible with the existing network UltraMatrix Remote 2 will be installed on Your network administrator should assign a unique IP address network mask and gateway information for each of the IP Input modules Network Conf ig MAC Address Use DHCP Address Net Mask
111. unt positions To create a new account 1 Enter the required User Name to activate that position the Password and access tick box positions will become editable 2 Optionally enter a password for the user account 3 Tlick un tick the Local Remote and Auto Login options that are appropriate to the user 4 Click the Save button to register your changes ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL ur User Name All user names must consist of lower case characters or numbers only No symbols or upper case characters are permissible The user name can be between 1 and 16 characters in length Password Passwords are case sensitive and can include certain keyboard symbols The password can be between 1 and 16 characters in length The password background remains shaded in amber while the UltraMatrix Remote 2 considers your entered password to be too easy to guess A suitable password is best constructed using a mixture of more than 6 letters numbers and punctuation characters Local When ticked the selected user can gain access using the local KVM station directly connected to the UltraMatrix Remote 2 Remote When ticked the selected user can gain access via an IP network link such as a local intranet or the wider Internet depending on how the UltraMatrix Remote 2 is connected and the network access is configured Auto Logon When ticked and power is applied to the unit the user is automatically logged on When not

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