Rose CrystalView DVI Fiber
Contents
1. 2 DVI I 2 MiniDin6 USB Transmitter 4 DVI 1 1 USB Type B USB Receiver 2 DVI 1 2 USB Type A Transmitter Front All 1 Power 2 Fiber type LC Bottom connector carries video 1 and keyboard mouse data top connector carries video 2 CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Cables See Attachment B for cable part numbers Transmitter unit to CPU cable CPU cables connect from the transmitter to a CPUs keyboard video monitor and mouse ports A Y PS 2 cable for the keyboard and mouse are needed Receiver to KVM station cable The keyboard video monitor and mouse cables on a KVM station can connect directly to the receiver or a transmitter with local KVM access CrystalView DVI Fiber to Rose switch cable To connect a transmitter to a Rose switch such as a ServeView UltraMatrix or UltraView use a CPU adapter cable Transmitter unit to Receiver unit cable the transmitter is connected to the receiver with up to 33 000 feet of fiber cable CrystalView DVI Fiber to PC cable PS 2 or USB connectors ES CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL INSTALLATION Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView DVI Fiber When installing the CrystalView DVI Fiber locate the transmitter as close as possible to the CPU or switch Keep the cables as short as possible but still give some freed2. DVI D PS 2 Dual video Receiver DVI D USB Single video Transmitter DVI D USB Single video Receiver DVI D USB Dual video Transmitter DVI D USB Dual video Receiver DVI D PS 2 Single video Transmitter DVI D PS 2 Single video Receiver DVI D PS 2 Dual video Transmitter DVI D PS 2 Dual video Receiver DVI D USB Single video Transmitter DVI D USB Single video Receiver DVI D USB Dual video Transmitter DVI D USB Dual video Receiver RM BR3 Rackmount kit AUD part number suffix serial and audio option CAB DVImm DVI to DVI male cable CAB 08C5UTPnnn CAT5 Twisted pair UTP cable RJ45 CAB USBAB USB Type A to USB Type B cable CNV DVIVGA DVI to VGA converter nnn length in feet CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Appendix C Rackmount Kit Rack mounting the CrystalView DVI Fiber uses the rackmount kit part number RM BR3 You can mount 1 to 4 units on a single shelf and mount the shelf in a standard 19 rack The units can be orientated on the rack with either the front or rear panel facing to the front or rear of the shelf Mounting holes in the bottom of the shelf will lineup with the holes in the bottom of the unit _ fj 2 O TE O O TO TO O E ay doi PRA OKT EXA DOR Do DEOR DD DO Provide adequate strain relief for all connected cables to avoid excess tension on the connectors EE 10707 Stancliff Road Phone 281 933 7673 Houston T
3. There must be an un interruptible safety earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the power cord until the ground has been restored Servicing There are no user serviceable parts inside these products Only service trained personnel must perform any servicing maintenance or repair The user may adjust only items mentioned in this manual CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL APPENDICES Appendix A General specifications Maximum resolution 1920 x 1200 60Hz over all allowed distances all lower resolutions with refresh rates of at least 75Hz Connectors Video to PC DVI D Video to KVM DVI D Keyboard PS 2 or USB Mouse PS 2 or USB Interconnect Fiber type LC Fiber cable length 62 5um Multimode Fiber 650 ft 200m 50 0um Multimode Fiber 1300ft 400m 9 0um Singlemode Fiber 33 000ft 10 000m Temp Humidity 5C 45 C 41F 113 80 non condensing max Indicators LEDs Front panel power Video check LED Data error status LEDs App 1 3lbs each 0 6kg each Dimensions H 1 70 in 42 mm W 4 125 in 103 mm D 5 625in 143 mm CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Appendix B Parts and cables DVI D PS 2 Single video Transmitter DVI D PS 2 Single video Receiver DVI D PS 2 Dual video Transmitter
4. 200 m 50 0um Multimode Fiber 1300ft 400m 9 0um Singlemode Fiber 33 000ft 10 000m Table 1 Transmitter to receiver cabling Applying power With all cable connections made plug in the provided power adapters to a 110 220 volt source and to the power connector on the transmitter and receiver Unit Only use the power adapter provided The red LED next to the power connector indicates power is applied to the unit CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Diagnostic LED Indicators VIDEO OK POWER DATA ERROR STATUS Power Red Off No power applied device not ready On Power applied device ready Data Error Green e Off No errors device ready e Blinking On Transmitter Receiver communication not established Link Status Green e Blinking No Fiber cable connection detected e On Transmitter Receiver communication established device ready Video OK Green e Off No video signal detected e On Video signal detected device ready CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL OPERATION Operating instructions Operation of your computer is no different than having your keyboard monitor and mouse connected directly to the computer All functions applications upgrades and other items can be done normally The only difference is the computer can be up to 33 000 feet away Local access on the CrystalView DVI Fiber allows an additional KVM station to be conne
5. DVI to DVI cable Installation and operations manual CPU adapter cables and fiber cables are usually ordered separately CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL MODELS Models Connectors Single Video PS 2 Transmitter 2 DVI I 1 MiniDin6 Y cable needed PS 2 Receiver 1 DVI I 2 MiniDin6 USB Transmitter 2 DVI 1 1 USB type B USB Receiver 1 DVI I 2 USB type A Transmitter Receiver 1 Power 1 Fiber type LC CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Models Connectors Single Video Serial Audio PS 2 Transmitter 2 DVI I 1 MiniDin6 Y cable needed PS 2 Receiver 1 DVI I 2 MiniDin6 USB Transmitter 2 DVI I 1 USB type B USB Receiver 1 DVI I 2 USB type A Transmitter Receiver 1 Power 1 Fiber type LC CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Models Dual Video FRONT PS 2 Transmitter 4 DVI I 1 MiniDin6 Y cable needed PS 2 Receiver 2 DVI I 2 MiniDin6 USB Transmitter 4 DVI 1 1 USB Type B USB Receiver 2 DVI I 2 USB Type A Transmitter Front All 1 Power 2 Fiber type LC Bottom connecior carries video 1 and keyboard mouse data top connector carries video 2 kA CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Models Dual Video Serial Audio PS 2 Transmitter 4 DVI I 1 MiniDin6 Y cable needed PS 2 Receiver
6. E Supports all DVI graphic cards and monitors m Ideal for use with today s digital flat panel monitors E Supports 18 24 Bit Color auto switching or fixed 24Bit NW Single dual video Serial Audio models available The CrystalView DVI Fiber uses a microprocessor to emulate the keyboard and mouse The keyboard and mouse on the receiver do not have to be connected for the PC to boot only the transmitter Unit must be connected to the PC Compatible with all operating systems Fully automatic KVM sharing on a first come first serve basis using the dual access model m The computer s video is displayed on both KVM stations monitors NW Rack mount kits available Compatibility PCs all operating systems Keyboards PS 2 or USB type keyboards NOTE Devices with PS 2 connectors are not compatible with devices with USB connectors DDC Information The CrystalView DVI Fiber uses its own internal DC table and in most cases it is not necessary to make any adjustments to the units If your system equipment requires the DDC information to be redefined please refer to page 12 for detailed instructions on how to change the DDC information Package contents The package contents consist of the following The transmitter and receiver Units 2 Power adapters for transmitter receiver units amp 2 power cords PS 2 model Y cable CPU adapter cable DVI to DVI PS 2 USB model DVI cable USB cable Dual Video model
7. clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock Operate this Unit only when the cover is in place Do not use liquid or aerosol cleaners to clean this Unit Always unplug this Unit from its electrical outlet before cleaning Unplug this Unit from the electrical outlet and refer servicing to a qualified service center if any of the following conditions occur The power cord or connection cables is damaged or frayed The Unit has been exposed to any liquids The Unit does not operate normally when all operating instructions have been followed The Unit has been dropped or the case has been damaged The Unit exhibits a distinct change in performance indicating a need for service CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Safety and EMC Regulatory Statements Safety information J Documentation reference symbol If the product is marked with this symbol refer to the product documentation to get more information about the product WARNING A WARNING in the manual denotes a hazard that can cause injury or death CAUTION A CAUTION in the manual denotes a hazard that can damage equipment Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class products and have protective earthing terminals
8. JP2 should now have a jumper on them NOTE Perform this procedure on both PC boards on the dual models 4 Make sure the interconnect CAT5 cable is connected and turn on the local and remote units CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL 9 10 11 12 Wait until the STATUS LINK LED illuminates Connect the remote monitor s video cable to the remote unit Turn on the remote monitor power if power is off The remote monitor s DDC information will be read automatically transferred to the local unit and stored into the DDC EPROM table The video OK LED on the local unit will blink rapidly for approximately 1 second upon successful programming of the remote DDC information Switch off the power on the local and remote units Remove jumper JP2 and replace it back on JP3 in the same position as it was removed Replace the cover on the LOCAL unit Turn on the local and remote units The remote monitor s DDC information is now used Reset DDC table to default values To reset the DDC information to the factory default values perform the following steps 2 3 4 5 6 Remove power from the Local unit and remove the cover Remove jumper JP1 see internal PC board figure JP1 and JP2 open Switch on the power to the Local unit The Local Unit s Video OK LED will blink rapidly for approximately 1 second upon successful re programming of the default DDC values Remove power from the Local unit R
9. a transmitter and a receiver The transmitter connects to your CPUs keyboard DVI monitor and mouse connectors or to a Rose KVM switch The receiver connects to a keyboard DVI video monitor and mouse or KVM station The transmitter and receiver are connected together with fiber optic cable The serial audio models connect to the corresponding ports on a PC The receiver can be up to 33 000 feet from the transmitter using 9 0um Singlemode Fiber All models are available with transmitter and receiver KVM access With transmitter KVM access an additional KVM station to be connected to the transmitter unit Using the CrystalView DVI Fiber to remotely access your computer has several advantages over conventional extenders The CrystalView DVI Fiber transmits data digitally which provides a clear sharp picture Computers used in hazardous industrial environments can be accessed remotely keeping the users safe and unexposed to any hazards Unlike extenders using CAT5 cable fiber optic cable protects the data integrity from EMI interference DVI to VGA converter required CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Features m Perfect image quality at resolutions up to 1920 x 1200 60Hz using fiber optic cable over all allowed distances all lower resolutions with refresh rates of at least 75Hz m Extend a KVM station from a CPU up to 33 000 feet 10 000m E Supports PS 2 or USB keyboard and mouse Depending on model
10. CrystalView DVI Fiber DIGITAL FIBER KVM EXTENDER INSTALLATION AND OPERATIONS MANUAL Single or Dual video USB or PS 2 Catx Singlemode or Multimode fiber models 2 ROSE ELECTRONICS 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM LIMITED WARRANTY Rose Electronics warrants the CrystalView DVI Fiber to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer Should this product fail to be in good working order at any time during this one year warranty period Rose Electronics will at its option repair or replace the Unit as set forth below Repair parts and replacement units will be either reconditioned or new All replaced parts become the property of Rose Electronics This limited warranty does not include service to repair damage to the Unit resulting from accident disaster abuse or unauthorized modification of the Unit including static discharge and power surges Limited Warranty service may be obtained by delivering this unit during the one year warranty period to Rose Electronics or an authorized repair center providing a proof of purchase date If this Unit is delivered by mail you agree to insure the Unit or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or its equivalent You must call for a return authorization number first Un
11. ass A EN55024 1999 IEC61000 4 2 2001 IEC61000 4 3 2001 IEC61000 4 4 2001 IEC61000 4 5 2001 EN61000 3 2 2001 EN61000 3 3 2002 TABLE OF CONTENTS Contents A e E An 2 SEA OCC UC A ra o 2 FOSS raro ion 3 ASO MMO AUN e T A E E A ETTET 3 Package COMMS egoria acorta 3 Models Connectors Single Video cccccoconnconccccoononncnononccnnononancnonononanenos 4 Models Dual Video sence snceicetetesheonceedseonsncstiderpeedidetadceteetaxceseodemasiseiptiecieniaducteotenes 6 A rs MSM asta 9 Applying POWE ira ncti can secientanecesoiavondeninnnsscninescheninndisaeianncicoienasteatemntieetanetiieins 10 DDG MMTOMMATON soisissa iiie iaai iana 12 Reset DDC table to default values ooocccccccoconnconccononcnnncnnnnnconnnnnnancnnnnnnnns 14 Color Depth Selection cccccccccscsseeceeccceseeeeecsceseeeeesecsseneeessceseneeessceseeees 14 selecting moment of switching to next TrAME eee eeeeeeeeeeeeeeeeeeeeeeeeeaeaeeeees 15 Figures Figure 1 Typical Cabling configurations cccccconnnccnccnnoncconcnononnconononancnanenonanenss 9 Tables Table 1 transmitter to receiver cabling ccccooconccnnccoconcnnnononancnnnonnnanennnoos 10 Appendices Appendix A General specificatiONS oooonccnncccconcnnncnonancnnnononanennnononanennnoos 20 Appendix B Parts and Cables ccooonccnccccconccnncnononcnonononanononononanennnononanennnnss 21 Appendix C Rackmount Kit ooooccncccccoccconcconoo
12. ccnnonononcnonononancnnnonnnanennnonnnanennnoss 22 INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside the manufacturer s control The manufacturer will not be responsible for any loss damage or injury arising directly or indirectly from the use of this product System introduction Thank you for choosing the Rose Electronics CrystalView DVI Fiber KVM station extender The CrystalView DVI Fiber is the KVM extender of choice for businesses that need to extend and operate a computer server or KVM switch from a great distance The CrystalView DVI Fiber makes this possible by the use of singlemode or multimode fiber cable You can fully operate and control a computer or server from as far away as 6 miles using 9um singlemode fiber The CrystalView DVI Fiber supports all combinations of DVI D monitors and video cards Models are available with PS 2 or USB keyboard and mouse connectors single video dual video singlemode or multimode fiber The system consists of two Units
13. cted to the transmitter The CPU can easily be operated from the remote KVM station or the local KVM station but not simultaneously The transmitter or local unit is active during boot up and the connected CPUs video is displayed on both the local and remote KVM stations monitor To activate the remote KVM station simply press any key on the remote KVM stations keyboard Control is passed to the remote KVM station To activate the local KVM station press any key on the KVM station s keyboard The dual video models have the capability of connecting the transmitter to two video sources The two video sources are sent to the receiver and displayed on its two video monitors Video source one should be connected to the computer s primary DVI video port that is associated with the keyboard and mouse NOTE The USB models only support USB keyboards and mice Other USB devices such as Touch Screen graphic tablets Barcode readers or similar devices are supported but not guaranteed Scanners web cams USB drives etc are not supported The CrystalView DVI Fiber USB models will only support two USB devices at the same time DDC Information By default the CrystalView DVI Fiber uses its own internal DDC table In some configurations it may be necessary to redefine the source of the DDC information The CrystalView DVI Fiber can use the internal DDC table the DDC information from the local video or download the DDC information from the remote v
14. der no circumstances will a unit be accepted without a return authorization number Contact an authorized repair center or Rose Electronics for further information ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT INGOOD WORKING ORDER AS WARRANTED ABOVE YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules The
15. eplace jumper JP1 replace the cover and power on the Local unit The DDC table now contains the default factory settings NOTE On the dual model both upper and lower PC board s jumper JP1 must be removed Color Depth Selection The CrystalView DVI Fiber allows you to select the color depth desired You can select 18 Bit 256K or 24 Bit 2M color The change the default setting of 18 Bit to 24 Bit perform the following procedure on the LOCAL unit 1 2 3 4 Remove power from the Local unit Remove the cover Remove jumper JP3 see below table Replace the cover and power on the Local unit Color Depth JP3 setting 18 Bit default 24 Bit CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Selecting moment of switching to next frame Normally the transmission of screen data is terminated when a frame is displayed on the screen If the video source switches to a new frame during this display period horizontal screen breaks may be seen Jumper JP3 on the Remote unit s PC board can be set to change the moment of switching Remove the cover on the Remote unit and set JP3 accordingly Switch during Higher frame rate but may produce HSYNC default detectable horizontal breaks Switch during Lower frame rate but may produce VSYNC stepping pictures no horizontal breaks CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL TROUBLESHOOTING Troubleshooting The troubleshooting sectio
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17. ideo monitor To modify the source of the DDC information perform the following internal adjustments to the local unit Adjustments are made on the local unit to use the default DDC information the LOCAL monitor s DDC information or the REMOTE monitor s DDC information CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Carefully remove the four 4 Phillips screws from the bottom of the unit If your model is a dual version also remove the UNC screws that secure the video connectors A Remove the top cover exposing the internal PC board as shown below B Locate jumpers JP1 and JP2 C Place a jumper block on the appropriate jumpers as shown in the table below FIBER Connector DDC Source JP1 setting JP2 setting From internal table default From local monitor From remote monitor see procedure Load DDC information from the Remote monitor and save to the internal DDC table To load the DDC information from the remote monitor perform the following steps to properly load the DDC information from the remote monitor to the local unit 1 Switch off the power on the local and remote units and disconnect the video cable to the remote monitor s 2 Open the LOCAL unit exposing the internal PC board 3 Locate the jumper block on terminal JP3 Remove the jumper block from JP3 and place it on jumper JP2 Note the position of the jumper block on JP3 It will be replaced when the DDC load procedure completes JP1 and
18. n is used as a guide to understanding the capabilities of the CrystalView DVI Fiber and for general troubleshooting If you have any problems or questions concerning the installation operation or usage of the CrystalView DVI Fiber that is not covered in this manual please contact Rose Electronics for technical support There isn t a picture e Check the power supply connection at the Local unit Is the Power Red LED at the Local unit illuminated If not the internal power supply may be damaged or there may be an internal error e Check the power supply connection at the remote unit ls the Power Red LED at the Remote unit illuminated If not the internal power supply may be damaged or there may be an internal error e Check that the Interconnection cable is connected at the Local Unit and the Remote Unit Is the Link Status LED illuminated If not there may be a problem with the Interconnection cable e Are there Errors through data transmission over fiber Cable Is the Data Error LED illuminated or blinking If yes check cable length and environment e Video Okay LED is dark CPU does not provide a video signal Check settings of the graphic card Try connecting a monitor to the local output to see whether there is a signal or not Keyboard The PC boots fine with no error messages but the keyboard does not work e Wrong cable plugged in keyboard and mouse cables reversed e Try a different model of keyboard If the new keyboa
19. n radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A digital device in accordance with the specifications of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le present appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par Industrie Canada O CE DECLARATION OF CONFORMITY This equipment is in conformity with the Council Directives 89 336 EEC The Declaration of Conformity is based upon compliance of the product with the following standards EN55022 1999 Cl
20. om of movement You can mount the CrystalView DVI Fiber ina CPU rack with the optional rack mount kit When mounting the units in a rack provide adequate air circulation to assure that the maximum operating temperature is not exceeded See Appendix C For dual video models connect a second DVI monitor and additional fiber cable from the transmitter to the receiver The bottom Fiber connector on the Dual video models carries Video 1 and data top fiber connector carries only Video 2 Wherever the transmitter and receiver units are located they should be ona secure surface and free from obstructions and objects that may cause damage to the units Fiber cable gt ge LOCAL KVM REMOTE KVM ACCESS ACCESS Figure 1 Typical cabling configurations See Figure 1 for the connector locations for your model NOTE Using the local access model a second KVM station can be connected to the transmitter Refer to Figure 1 for the set up for your system application Connect the local USB model transmitter as shown below single or dual video A USB hub is used for local keyboard and mouse connections to the computer CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL ES To 2 DVI To 2 DVI Graphic card local monitor To 1 DVI To 1 DVI To CPU USB or USB hub Graphic card local monitor for keyboard and mouse Transmitter to Receiver cabling Cable type w LC connectors 62 5um Multimode Fiber 650 ft
21. rd works then original one may be incompatible e Check that the Interconnection cable is connected at the Local Unit and the Remote Unit Is the Link Status LED illuminated See page 23 PS2 Mouse A mouse cursor appears on the screen but the mouse does not work e Wrong cable plugged in keyboard and mouse cables reversed e Try a different model of mouse e The system does not detect a PS 2 mouse or the application cannot find the mouse e Ensure that the Local Unit is connected to the PC keyboard port to provide power CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL SERVIDE Service Information Maintenance and Repair This Unit does not contain any internal user serviceable parts In the event a Unit needs repair or maintenance you must first obtain a Return Authorization RA number from Rose Electronics or an authorized repair center This Return Authorization number must appear on the outside of the shipping container See Limited Warranty for more information When returning a Unit it should be double packed in the original container or equivalent insured and shipped to Rose Electronics Attn RA 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your unit consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Elect
22. ronics Technical Support Department at Phone 281 933 7673 E Mail TechSupport rose com Web www rose com Technical Support hours are from 8 00 am to 6 00 pm CST USA Monday through Friday Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL SAFETY Safety The CrystalView DVI Fiber KVM extender has been tested for conformance to safety regulations and requirements and has been certified for international use Like all electronic equipment the CrystalView DVI Fiber should be used with care To protect yourself from possible injury and to minimize the risk of damage to the Unit read and follow these safety instructions Follow all instructions and warnings marked on this Unit Except where explained in this manual do not attempt to service this Unit yourself Do not use this Unit near water Assure that the placement of this Unit is on a stable surface or rack mounted Provide proper ventilation and air circulation Keep power cord and connection cables clear of obstructions that might cause damage to them Use only power cords power adapter and connection cables designed for this Unit Use only a grounded three wire electrical outlet Use only the power adapter provided with the units Keep objects that might damage this Unit and liquids that may spill
23. se limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense IBM AT and PS 2 are trademarks of International Business Machines Corp Microsoft and Microsoft Windows are registered trademarks of Microsoft Corp Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner Copyright Rose Electronics 2002 All rights reserved No part of this manual may be reproduced stored in a retrieval system or transcribed in any form or any means electronic or mechanical including photocopying and recording without the prior written permission of Rose Electronics Rose Electronics Part MAN CRVDVIF Printed In the United States of America Revision 2 3 FCC IC STATEMENTS EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS Models CRK 2DFMPD1D CRK 2DFMPD2D CRK 2DFMUD1D CRK 2DFMUD2D CRK 2DFSPD1D CRK 2DFSUD1D CRK 2DFSPD2D CRK 2DFSUD2D This equipment generates uses and ca
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