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Tiptel IP 282 LCD Wired handset Black, Silver

1. Account Provision Manual for details about provisioning Password no g AES Key Common AES Key Vd It is provided by ISP MAC Oriented AES Ke V o Click this button to auto ForbidZero Enabled v provision immediately e Click this button to auto WaitTime 5 provision immediately PNP Config Enabled vi 0 Export Import ConfigExport the Check New Config Disabled Y configuraion files to backup 8 the settings and could import Click this button to auto provision Auto provision ei all the settings after reset immediately System Log There are two methods to Export Import Config ME Q export the system log Local i i or Server Import Export Export System Log Local v 2 Export PCAP Trace stat St Bert 9 Confirm Cancel Enter into zero sp touch interface first a countdown interface come into view 1 Not any operation or press cancel hot key will enter idle interface 2 Press status key enters into phone s network interface can search the internet 3 Press OK key enter a network setting interface press next key enter an AutoP setting interface enter the corresponding contents press OK key to save the settings Press back key return to previous menu System Log Export Ifthere are any errors happened in your phone you can export the system log and send to your system administrator for diagnosis To export the System Log 1 Choose
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3. 49 Enterprise IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1 If you are not on another phone lift the handset using or press the Speaker button Answer hot key to answer using the speakerphone or press the headset button to answer using the headset 2 If you are on another call press Answer hot key to answer the call or press the Reject hot key to refuse it 3 You can also press the Silence hot key to mute the call During the conversation you can alternate between Headset Handset and Speaker phone by pressing the corresponding buttons or picking up the handset Denying an incoming call Press Reject hot key to deny the incoming call directly DND Press DND hot key to active DND Mode when the phone is in idle status Further incoming calls will be rejected and the display shows icon Press it again to deactivate DND mode You can find the incoming call record in the Call History You can also set DND function by the DND Code 1 Go to Menu gt Features gt DND Code to enter the configuration interface 1 PHD On Code 2 Set the DND On Code and the DND Off Code then press the Save hot key to save the changes 3 When you press the DND hot key the phone will send a message to the server and the server will turn on the DND function Then any calls to the extension will be rejected by the server automatically And the incoming call record will not be displayed in
4. Replace Rule A dial plan establishes the expected number and pattern of digits for a telephone number This includes country codes access codes area codes and all combinations of digits dialed For example if you set the Prefix as O and Replace as 0086 Chinese country code when you dial 05702000 out the number will be replaced by 00865702000 automatically To set a Dial Plan via the Web interface 1 Choose Phone gt Dial Plan gt Replace Rule Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms Replace Rule gt gt NOTE Digit 0 9 Identifies a specific digit do not use if it is defined as send key Index Prefix Replace Account 1 0 12456789 1 1 05991234 digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range 35 3 comma separated list vo Oh u P un a a A n D pad o x Matches any single digit character which is dialed Prefix Replace Account Add Edit Del Matches an arbitrary Dia now gt gt number of digits Area Code gt gt Block Out gt gt UY 2 Enter the desired Prefix Replace and Account 3 Press Add button to save the changes 4 You can also delete a specific one from the dial plan list 5 You can select a record to modify then click Edit button to submit Dial Now Dial now enables you to define the
5. Turkish Portuguese Spanish etc You can change the language for the phone user interface and the web user interface independently from each other Note All languages may not be available for selection The available languages depend on the language packs currently loaded to the IP phone Please contact with your system administrator for more information about loading language packs To change the language via Phone interface 1 Press Menu gt Settings gt Basic Settings gt Language 2 Scroll through the list of available languages 3 Press the Save hot key when the desired language is highlighted The language appears on the graphic display will be changed to the one you chose ds Enterprise IP Phone Using the Basic Call Functions nguage 1 English English 2 Chinese 3 Chinese_5 Back Save 4 Press Save hot key to save the changes 5 Press Back hot key to return to the previous screen Time and Date The time and date appears on the idle screen of the IP phone If the phone cannot obtain a time and date from the call server please contact your system administrator if the time or date is incorrect You can set the time manually or via the SNTP server which is used to synchronize the time To change the Time and Date via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date 2 If SNTP Settings is chosen the phone will automatically get the time from the specif
6. prompts to achieve the call recording capability 1 When you are on the conversation pressing the DSS key to start the recording process in the current Call 2 Enable the recording function the recording icon will be flashing for the ongoing recording process 3 Pressing the DSS key again to disable the recording function and the flashing recording icon will be disappeared simultaneously 4 Follow the voice prompts to listen to the recording To assign a DSS key as URL Recorder 3 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose URL Recorder from the list 4 Enter the condition code in the Value field 5 Press Confirm button to save the changes _ 82 Enterprise IP Phone Using the Advanced Phone Functions Note During a conversation press this type of DSS key to start the recording process ifthe other party hung up your phone will turn to the idle status LDAP If you want to use the LDAP function you must configure the corresponding options in the LDAP interface at first To assign the key as LDAP 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you wantto make the assignment there is a pull down menu in the Type field choose LDAP from the list 2 Press Confirm button to save the changes 3 When you press this key under the idle the phone will turn to the contact search interface B
7. Assemblins the Phone sisi alicia 3 Config ration and EE 4 Conticuano VaN da oii 4 As E E 6 Ma A Mo O DO Eora Oe 2 7 LEID DVS CC COIN ss eege 8 Icon TS COS TO creia telas 9 US Ee EE 10 General SCUIMOS retina 13 SA a o RI A 13 aere 13 AP O 14 Keypad Lock A nee i 16 PRU LD 11 2 RE O a a 18 Kier 18 PRT POMC PP e gt 2 222 18 Codes SE ON 20 Ame ans EE 21 Edi Add Delete COMO erario caia aiaiai ia s 21 Ipon Export Contact AAPP O 24 BACKIS ron ee ee kat E an 25 Remote Phone Book roo rrollo 26 Ire e e i AE EEE aaa toca j tan saa ai ama ai a Maaja aaa aia M aiamaa isa Maa 27 e PP 27 OUTS A 28 ARI EE 28 AAA E 29 NP SD E DA E EEE N 30 AA A o PO O AI lauka isik ta lapik nunlinud tai 31 II a ala alal aasal een 32 eege 33 cierta ea NAAA E daate aea ua 33 Logo CUSTOM IUO ehe ill ld PEO Sra UNO ee vu andaluusia EK e PP A E E E Replace R le rrenan E ae nern ae Dial Now Area Code Block Out Feature e RE e WE Push XML WatchDog eo URL UR RE Making a call 8 15 e Cal RE ee EE See ala EE Bon AAA aa Answering a call ASW ELS an MCOMING call erneuern Denying an 11 31620 1a1 011 eege SAIR ime i i SA ii IA i ii E A A DWV Ay COMB Ce nc EEE PER DEE Network Conference
8. Min Delay 0 where voice packets can be collected stored and Max Delay 300 sent to the voice u processor in evenly Normal Delay 120 Confirm Cancel 3 Press Confirm button to save the changes Cancel to cancel the changes 86 Enterprise IP Phone Using the Advanced Phone Functions Ring Users can group your contacts and then set the ringing tone for each group To edit the Ring option via Web interface 1 Choose Phone gt Ring Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms 1 Internal Ringer Text mie Internal Ringer File Ring1 wav v 2 Internal Ringer Text Internal Ringer File Ring1 wav 3 Internal Ringer Text Internal Ringer File Ring1 wav v 4 Internal Ringer Text Internal Ringer File Ring1 wav v 5 Internal Ringer Text fo Internal Ringer File Ring1 wav v 6 Internal Ringer Text Internal Ringer File Ring1 wav v 7 Internal Ringer Text Internal Ringer File Ring1 wav v 8 Internal Ringer Text Internal Ringer File Ring1 wav v 9 Internal Ringer Text Internal Ringer File Ring1 wav v 10 Internal Ringer Text Internal Ringer File Ring1 wav v Confirm 2 Internal Ringer Text To set group name For example family 3 Internal Ringer File To choose a special ring tone for the group 4 Click the Confirm button t
9. VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain regardless of their physical location The following table lists the instruction of the field about the VLAN Setting Field Name Description QoS When the network capacity is insufficient QoS could provide priority to users by setting the value Local RTP Port Define the port for voice transmission WebServer Users can choose the WebServer type Disable HTTP HTTPS or HTTPS amp HTTP To configure VLAN settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings 2 Enter the password required scroll to Network option then press Enter hot key select VLAN and press Enter hot key 1 WAN Port 2 FC Fort Back Enter 3 Choose WAN Port press Enter hot key 64 Enterprise IP Phone Using the Advanced Phone Functions WAN Port Option 1 LAN Status Disable 4 Set the VLAN Status and input the VID Number Priority 5 Press Save hot key to save the settings or Back hot key to return to VLAN menu 6 Follow the same way to set the PC Port option To configure VLAN settings via Web interface Choose Network gt Advanced to do the relating configuration You can consult your system administrator for more information LLDP The Link Layer Discovery Protocol LLDP is a vendor neutral Layer 2 protocol that allows a network device to advertise its identit
10. 3 Press Confirm button to save the changes Hot Desking Hot desking is regularly used in places where not all the employees are in the office at the same time or not in the office for very long at all which means actual personal offices would be often vacant consuming valuable space and resources Hot desking is a phone feature that allows accounts to login or logout in an IP phone After a certain account landing the corresponding configuration of the account will be applied to the phone This IP phone can support two kinds of Hot desking Base Mode and Advanced Mode e Base Mode Pressing the DSS key which is set to be Hot Desking when the phone is idle to active the Base Mode By this mode it will clear all of the account records then set up an account and register for the first account e Advanced Mode By this mode it will clear the first account information then connect the URL to download the Xml file and configure a new account To assign the key as Hot Desking 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Hot Desking option from the list 2 Inthe Value field enter the URL address in the input field to active the advanced mode Or you can leave it black to active the base mode 3 Press Confirm button to save the changes URL Record During the conversation pressing the type of DSS key and then follow the voice
11. I N H oa RH The recording session is successfully started User Interface There are two ways to customize specific options on your phones 1 Using keypad and display on the phone 2 Using Web user interface in an Internet browser from your PC please refer to Configuration and Registration to get into the Web interface In many instances it is possible to use both the user interfaces to operate the phone and change settings some however are only possible via a phone or web user interface Please refer to the following table for differences Phone Options Phone UI Web UI Status IP MAC Firmware V V Network Phone Accounts Call Features 10 Enterprise IP Phone Using the Basic Call Functions V Call Forward Call Waiting DSS Keys Key as Send Hot Line Anonymous Call Auto Redial Settings Dial Plan Tones DND Code vV ReDialTone Emergency O 4 8 E EN BusyToneDelay Return code when refuse Return code when DND Intercom Call Completion Basic Phone Functions Language Time amp Date Ring Tone Phone Volume Logo Customization d lt lt E SEX Advanced Phone Functions Accounts Network Voice Codecs Echo Cancellation etc Reset to factory vV V Set admin password vV Update Set AES Key Keypad Lock Auto Provision Other Features Messages History y Directory Contacts Blacklist Not
12. Phone Using the Basic Call Functions 1 Press Menu gt Settings gt Advanced Settings enter the password and then press Confirm hot key 2 Choose Keypad Lock option 3 Use the navigation key to highlight the one you want to lock 4 Press Save hot key to active the change or Back hot key to return to the previous screen 5 The icon A will be displayed on the top right corner of the idle screen 6 If you choose Lock amp Answer it will show the icon vd and on the user interface To unlock the phone via Phone interface 1 Press Menu hot key you are prompted for the password 2 Enterthe password and then press Confirm hot key the phone is unlocked 3 The icon will be disappearing from the idle screen 4 If you choose Lock amp Answer you have to enter Menu gt Settings gt Advanced Settings gt Keypad Lock to disable this option To enable keypad lock via Web interface Choose Phone gt Preference gt Keyboard Lock to do the relating changes Please refer to the instruction above for the parameters detail Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms WEB Language English Y 0 NOTE DHCP Time Disabled v Time Zone o Choose the time zone vw Time Zone 8 China Bejing y you are in Primary NTP Server cn pool ntp ora_ NTP Server The server which is used Secondary NTP Server cn pool ntp org a to
13. Upgrade gt Advanced select Export System Log type ifthetype is Local it will export the syslog directly if the type is server it will export the syslog to the specified server 2 Click Export button to export the file PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone If there are any errors happened in your phone you can export the PCAP trace and send to your system a Enterprise IP Phone Using the Advanced Phone Functions administrator for diagnosis To export the PCAP Trace Choose Upgrade gt Advanced to enter select PCAP Trace option click Start button began to capture the trace and click Stop to stop capture the trace and then click Export to export the file to your local computer 802 1X IEEE 802 1X is an IEEE Standard for port based Network Access Control PNAC It is part of the IEEE 802 1 group of networking protocols It provides an authentication mechanism to devices wishing to attach to a LAN either establishing a point to point connection or preventing it if authentication fails It is used for securing wireless 802 1X access points and is based on the Extensible Authentication Protocol EAP This IP phone can support 802 1X For the details please consult your system administrator DSS keys Configuration The phone has 3 line keys which are able to set up to 35 functions per key The following list shows the functions you can set on the DSS keys and provides a descr
14. contact you want to delete in the grid and then press the button Delete to confirm vo m m bk Ww N 10 M BI a a a a D a Move to Contact Blacklist Choose the contacts you want to move in the Name Groups grid and press the i v button move to Office Num Ring Auto Contact Blakist to move Mobile Num it Add Edt Del Delete All Other Num Account Auto v Contacts Group Information Im port Please select the contacts list file ee ee Ring Auto b N N A w l Import XML Export XML Groups Export Click Export button and create a file with whose M name you prefer to export Add Edt Search Import CSV Export CSV 4 You can click the Hangup button to end the call in the web page Password dial When number entered is beginning with the password prefix the following N numbers after the password prefix will be hidden as N stand for the value which you enter in the PswLength field For example you set the password prefix is 3 enter the PswLength is 2 then you enter the number 34567 it will display 3 67 on the phone Set password dial via web interface 1 Choose phone gt features gt PswDial in the pull down menu choose enable 2 Enter the password prefix in the PswPrefix field 3 E
15. during resetting or it will cause flash memory error Firmware Update The phone is delivered with pre installed firmware which allows operating your phone flawlessly If you require updating the phone s firmware please contact your system administrator You can only update the firmware via Web interface Warning 1 Please do not power off or unplug the Ethernet cable during the updating To update the firmware manually via Web interface 69 Enterprise IP Phone Using the Advanced Phone Functions 1 Choose Upgrade gt Basic gt Browse select the firmware file in your local computer 2 Click Upgrade button to update the new firmware To update the firmware automatically via Web interface 1 Choose Upgrade gt Advanced configure the relating settings Custom Option Custom Option Type URL Account Password Common AES Key and MAC Oriented AES Key PNP config and Check New Config etc 2 Choose Confirm button the phone will check the server for a new firmware in a specific time and it updates automatically if there is new firmware 3 You can also update the firmware immediately by pressing Auto provision button Set Auto Provision via phone interface 1 Go to Menu gt Settings gt Advanced Settings gt Auto Provision 2 Enterthe URL User Name and Password 3 Click the Save hot key to save the changes Note Any power interruption during the following process will most likely lead to a flash memory error As a r
16. its registration The default interval is 3600 seconds Local SIP port The default value is 5060 Defines the local RTP port that the phone will listen and transmit The default value is 11780 The parameter allows you configuring the proxy to send responses back to a particular address and port The default is disabled This document defines an extension to the Session Initiation Protocol SIP This extension allows for a periodic refresh of SIP sessions through a re INVITE or UPDATE request The refresh allows both user agents and proxies to determine ifthe SIP session is still active This parameter could set the period of the subscription The default value is 3600 Select the DTMF type You can only configure these settings via Web interface 1 Choose Account 2 Select the desired account 3 Choose Advanced interface to do the relating settings You can consult your system administrator for more information 61 Enterprise IP Phone Using the Advanced Phone Functions TES TLS Transport Layer Security an IETF standards track protocol RFC 5246 was based on the earlier SSL specifications developed by Netscape Corporation If you make a call based on TLS and SRTP Set the transport as TLS and the SRTP as On the IP phone UI will display the connecting and ring back interface If the reception also set the transport as TLS then IP Phone UI will display the icon on both side Go to Account gt Basic cho
17. server which is used Secondary NTP Server cn pool ntp org SA to synchronize the clock of the phone Update Interval seconds 1000 2 Bu Update Interval Daylight Saving Time Automatic Specify the interval at which the unit will Fxed Type By Date By Week refresh the time StartTime Month Day Hour Daylight Saving Time The parameter used to EndTime Month Day Hour oe the daylight saving Offset minutes Manual Time Enable or disable to set Manual Time Disabled vi 0 time manually Time Format 24 Hour EN SA Ring Tone f The upload ringtones Date Format www MMM DD ei must be format of wav i whose sampling rate Live Dialpad Disabled vi 0 should be 8K mono 16 bit U law compression Inter Digit Time 1 14 seconds 4 7 Flash Hook Time lt 800ms 1 a Backlight Time seconds 30 v SA Keyboard Lock Disabled v Si WatchDog Enabled v Ring Type Ring1 wav wi Del 2 Upload Ringtone ng2 wav ng3 wav ng4 wav ng5 wav ng6 wav Confirm ng7 wav na8 wav Note The ring tone file of system cannot be deleted To upload the new Ring Tone via Web interface 1 Choose Phone gt Preference gt Upload Ringtone 2 Click Browse button to choose the specific ring tone file 3 Click Upload button to upload the file Note 1 The ring tone file format must be in 16bits WAV format via Ulaw Compression 8K sample rate monophony 2 Blank or other special characters can not be included in the file name
18. specific length of any number letter in advance for example xxx next time when users dial out the 123 whose length matches the Dial now rule the phone will dial out 123 immediately without pressing Send button To set a Dial Plan via the Web interface 1 Choose Phone gt Dial Plan gt Dial Now 37 Enterprise IP Phone Using the Basic Call Functions Preference Features Softkey Layout DSSKey Action URL voice Ring Tones DialPlan sms Replace Rule gt gt a 4 NOTE Dial now gt gt UY Digit 0 9 Identifies a specific digit do not use ff it is defined as send key Index Dial now Rule Account 0599 1 pb digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range asa comme separated list oon Oh m wem x Matches any single digit character which is dialed SRRRRKRKRKR pe Dial now Rule Account Matches an arbitrary number of digits Add Edt Del Area Code gt gt Block Out gt gt 2 Enter the number in Dial now Rule and Account 3 Press Add button to save the changes 4 You can select a record to modify then click Edit button to submit 5 You can also delete a specific one from the dial plan list by pressing Del button Note 1 If need to replace the unknown contents then you can use or x stand for a string of char x stand for any one char T
19. the Call History Call Forward This feature allows you to forward an incoming call to another phone number e g a cell phone or voice mailbox The following call forwarding events can be configured 50 Enterprise IP Phone Using the Basic Call Functions e Always Incoming calls are immediately forwarded e Busy Incoming calls are immediately forwarded when the phone is busy e No Answer Incoming calls are forwarded when the phone is not answered after a specific period To configure Call Forward via Phone interface 1 Press the following hot keys Menu gt Features gt Call Forward gt Enter Call Forward 1 Always Forward 2 Busy Forward 3 Ho Answer Forward Back eee 2 There are 3 options Always Forward Busy Forward and No Answer Forward 3 Choose one of them enter the phone number you want to forward Always Forward 2 Forward to 4 If you want to realize this function by the server please enter the On Code and Off Code option then when you choose to enable the call forward function via your IP phone it will send message to the server and the server will turn on the function immediately When there are calls to the extension the server will forward it to the set number automatically based on the forward type And the IP phone will not Show the record in the call history anymore Always Forward On Code 5 Press Save to save the changes To configure Call Forward
20. the DND function immediately when you press it Press it again to deactivate DND mode To assign the key as DND 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose DND from the list 2 Press Confirm button to save the changes Redial If the key is configured as Redial key press this key under the idle status it will enter the Dialed Calls interface then you can choose a special line to call out by pressing the line keys To assign the key as Redial 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Redial from the list 2 Press Confirm button to save the changes SE Enterprise IP Phone Using the Advanced Phone Functions Call Return When the key is configured as Call Return key you are allowed to dial out the last phone call you received To assign the key as Call Return 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Call Return from the list 2 Press Confirm button to save the changes SMS When the key is configured as SMS key you are allowed to access SMS quickly by pressing this key To assign the key as SMS 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment
21. the SMS via Phone interface 1 Press Menu gt Messages gt Text Message to enter the configuration interface 2 Use the navigation hot key to highlight the options You can read the message in the Inbox Sentbox Outbox Draftbox Text Message 1 Mew Message 2 Inbox Sentbox Back O EA 3 Press View hot key to open and read the specific message To reply the SMS via Phone interface 1 After retrieving the specific message press Reply hot key use the abc hot key to change the input method 2 Optional If multiple lines are configured on your phone select from which line messages are to be retrieved from the list using the navigation keys and Messages appear first to last in sent order 3 Press Send hot key you are required to choose an account which is used to send out the message and the number you want to send to 4 Press Send hot key to send out the message or Back hot key to return to the previous menu To edit a new message via the Phone interface 1 Press Menu gt Messages gt Text Message gt New Message to enter eu Message Back abe Dei Send 2 Editthe new message use the abc hot key to change the Input Method 3 Optional If multiple lines are configured on your phone select from which line messages are to be retrieved from the list using the navigation keys and Messages 59 Enterprise IP Phone Using the Basic Call Functions appear first to last in sent order 4 Pres
22. the contacts you want to move in the Name Groups grid and press the Ar button move to Office Num Ring Auto Conta ikid to move Mobile Num it E 5 Add ect Del Delete All Other Num Account Auto Ring Auto Contacts Group Information Import Please select the contacts list file Browse the file in XML format BR Groups N A v Import XML Export XML Export SE gt Click Export button and Add Edit Search create a file with whose ak name you prefer to export Import CSV Export CSV 2 Browse the specific contact list file in XML or csv format and then click Import button The imported contact lists will be showed in the Contact List 3 Move the mouse to the icon Y you will see the notes for parameters The meanings of this icon on other pages is the same we will not elaborate it one by one 4 Click the Export button to export the contact list Note Import Export Contact List can be only set via Web interface Blacklist If you add a contact to blacklist then the call from this contact cannot get through The operation of blacklist is the same as contact 295 x Enterprise IP Phone Using the Basic Call Functions ee Local PhoneBook Blacklist Remote PhoneBook Phone Call Info LDAP Broadsoft Co Log
23. 0147852 MS co SIN O EES B Rp NO E bh E Move To Contacts Office Num Mobile Num Other Num Account Auto v Remote Phone Book The IP phone has directory itself but in the enterprise applications where there are a need for a common phone book For the maintenance and the update of it the common phone book is usually carried out on the server or IPPBX to maintain up to date public phone book terminal users need to have remote phone book function When the users browse the remote phone book the terminal will check and download the latest information released on the server in time and display on the terminal for the user To set the Remote Phone Book via Web interface 1 Choose Contacts gt Remote Phone Book Local PhoneBook Blacklist Remote PhoneBook Phone Call info LDAP Broadsoft Co Log NOTE Index PhoneBookud Pee Book Mame Remote phone book A This feature allows you D s to download contact list MC Oe from the server Input 3 the phonebook URL and cc a een 5 IT Confirm Cancel 2 Input the Phone book URL and the phone book name then click the Confirm button to save the changes 26 Enterprise IP Phone Using the Basic Call Functions To check the Remote Phone Book via Phone interface 1 Press the Dir gt Remote phonebook 2 Enter to the Remote Group page choose a special one and press the
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25. Enter hot key it will go to the corresponding URL address to download the contact information for you Femote Group fur 3 3 Back _ Enter Note 1 This IP phone can support 5 remote phone books at most 2 Every contact in the remote phone book can set several phone numbers Broadsoft Broadsoft phone book is the same as the Remote Phone Book This feature allows you to download contact list from the server Input the phonebook URL port username password and rename the phonebook ee oo Local PhoneBook Blacklist Remote PhoneBook Phone Call Info LDAP Broadsoft CallLog Broadsoft Item temi NOTE Displayname 1111 2 Broadsoft Directory P This feature allows you Server 111 E to download contact list Port 111 from the server Input Fer the phonebook User 111 En ite URL port username password Password eee and rename the phonebook Confirm Cancel LDAP LDAP can support these functions 1 Search the contact Press the DSSkey which is set up as LDAP input a number or letter in the new interface the phone will search the contact in LDAP server which following the Certain rules and show it in the LCD user can choose the contact to call out e Enterprise IP Phone Using the Basic Call Functions 2 Search the incoming call the phone will search the local directory when there is a coming call If they can t find the contact
26. Features gt Call Waiting hot keys 2 Use the navigation keys or Disable Enable hot key to active inactive call waiting All Waiting 1 Call Waiting 3 Use the navigation keys or Switch hot key to enable disable the Play Tone option This option used to define whether to play ring tones when there is call incoming during an active call 4 Press Save hot keys to save the changes or Back hot key to return to the previous menu To enable disable Call Waiting via Web interface Choose Phone gt Features gt Call Waiting to do the relating changes Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension mobile phone number etc There are three ways to transfer the call Blind Transfer Attended Transfer and Semi Attended Transfer To Blind Transfer via phone interface 1 Aand B is on an conversation A press TRAN Button or Tran hot key to put Bon hold then A can dial the third telephone number C or press Directory soft key to enter the contact list then choose a record and press the Tran hot key to call out A will turn to the hold status and the LCD will display as Transferred 2 After the C answered it or A press the Cancel hot key to complete the transfer 3 A will be disconnected from the call B can talk to C 4 If C refused to answer the call it will prompt A that the transfer operation is failed If the current mode is speaker it wil
27. In the Account field you can enter 1 2 3 1 represents Account 1 2 represents Account 2 if the account box is empty it mean this rule works for all accounts Feature Synchronisation When enabled the synchronize function configure the DND FWD function on device or server DND FWD status on device and server will be in correspondence To set Feature Key Synchronisation via the Web interface 1 Choose Phone gt Features gt Feature Key Synchronisation 2 There is a pull down menu in the Type field choose Intercom from the list 3 Choose whether to enable this function from the pull down menu 4 Click the Confirm to save the change 40 Enterprise IP Phone Using the Basic Call Functions phone it will dial out the Hotline Number SA hotline number automatically Hotline Delay 4 l Upload Logo ReDialTone S The picture must be format of dob it can be Emergency GA black and white or 2 gray scale BusyToneDelay seconds o v Si Ringer Device for Headset Use Speaker a Return code when refuse 486 Busy here y Return code when DND 480 Temporarily not available GA DND On Code gA DND Off Code SA Enable Semi Attend Transfer Enabled u i S Allow Intercom Enabled y Intercom Mute Disabled v 2 Intercom Tone Enabled ei SA Intercom Barge Enabled v 1 Call Completion Disabled vi Attend Trans OnHook Enabled v Feature Key Syn
28. LF List BLF list is a function which can monitor the group status it is not one to one monitoring but the information feedback from the sever to decide which BLF list will monitor which account To set BLF List via web interface 1 Choose Account gt Advanced gt BLF List URI enter the BLF List URI 2 Then enter the BLF List Code in the BLF List Code field 3 Click the Confirm button to save To assign the key as BLF List 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field and choose BLF List from the list 2 Inthe Line field select a line for which to apply this key 3 Press Confirm button to save the changes Prefix When you set up the function of prefix press this key the phone will be ready to make a new call and show up the content which your set previously on the dail interface And you could enter other figure and call out To assign the key as Prefix 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you wantto make the assignment there is a pull down menu in the Type field and choose Prefix from the list and enter the number you want to show up on the dial interface in the Value field 83 Enterprise IP Phone Using the Advanced Phone Functions 2 Press Confirm button to save the changes Zero sp touch You can also press the DSSKey which set as the Zero sp touch Then press the DSSKey th
29. Layer Adding SSL layer under HTTP in short it is a security version of HTTP Users can set this transmission mode via web page To configure HTTPS settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings 2 Enter the password required scroll to Network option press Enter hot key select Webserver Type option then press Enter hot key again Jlebzerver Type 1 Webserver Type HTTP amp HTTPS T Switgh 3 Press the navigation keys or Switch hot key to choose the transmission mode 4 Press Save hot key to save the settings or Back hot key to return to Webserver Type menu To configure HTTPS settings via Web interface Go to Network gt Advanced choose WebServer option in the pull down menu of Type field choose the transmission mode and then click the Confirm button to save the changes 66 Enterprise IP Phone Using the Advanced Phone Functions that dsb d that extends beyond a VLAN 0 single traditional LAN to a group of LAN segments WAN Pot Active Disabled given specfic configurations VID 0 0 4094 USRPRIORITY 0 Y Qos a E When the network PC Port Active Disabled Y capacity is insufficient E 3 005 could provide VID 0 04094 priority to users by setting the value USRPRIORITY 0 Y 2 Local RTP Port Port Link Define the port for voice e transmission WAN Port Link auto negotiate Y PC Port Link auto negotiate Voice Qos Voice Q
30. Manual EN tiptel IP 232 Yealink SIP T22P About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment It features fashionable and sleek design abundant telephony applications broad interoperability with the popular 3 party VoIP products fulfilling the VoIP deployment needs from enterprise and ITSP In this User Guide you will find everything you need to quickly use your new phone Be Sure to verify with your system administrator that your network is prepared for configuring your IP phone As well be sure to read the Packing List section in this guide before you set up and use the phone Declaration of Conformity C FC Hereby it s declared that this phone is in conformity with the essential reguirements and other relevant provisions of the CE FCC CE Mark Warning This is a class B device in a domestic environment this product may cause radio interference in which case the user may be reguired to take adeguate measures WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic eguipment end users of electrical and electronic eguipment should understand the meaning ofthe crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Contents Ou E laa Se E RT 1
31. Note Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance Please contact your network administrator Account Settings The phone attempts to register to the SIP server using the parameters obtained by initialization Choose Account you will find the following parameters Fed Description O Register Status It shows the register status of the phone Account Active You can choose on off to enable disable the account respectively The name showing on the LCD of current device Display Name The local phone name showing on the other phone when calling When you have finished the Network and Account Setting configuration the Register Status Icons will show in the idle screen a Registering roy Registered successfully EF Register failed Enterprise IP Phone Getting Started When all accounts register fail phone will display No Service by default When the phone reboot it will register automatically If many phones register at the same time this will affect the server the users can set the register power up time so that the phone will random register automatically within the set time Setting the power up time via web interface Choose Network gt Advanced gt Registration random enter the time in the field Note Should the IP PBX SIP registrar require an authentication you will be prompted to enter the correct pa
32. Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms WEB Language English y o 4 NOTE DHCP Time Disabled v Time Zone im 8 China Beii v Choose the time zone Time Zone 8 China Bejing a vi O you are in Primary NTP Server cn pool ntp org NTP Server The server which is used Secondary NTP Server cn pool ntp org EI to synchronize the clock of the phone Update Interval seconds 1000 Q Update Interval Daylight Saving Time Automatic v ae Specify the interval at which the unit will Fxed Type By Date By Week refresh the time StartTime Month Day Hour Daylight Saving Time The parameter used to EndTime Month Day Hour active the daylight saving time Offset minutes EE Enable or disable to set Manual Time Disabled vi time manually Time Format 24 Hour Y a Ring Tone The upload ringtones Date Format www MMM DD ei must be format of wav whose sampling rate Live Dialpad Disabled v Q should be 8K mono 16 bit U law compression Inter Digit Time 1 14 seconds 4 gi Flash Hook Time lt 800ms 1 SA Backlight Time seconds 30 vi Keyboard Lock Disabled v 3 WatchDog Enabled v To change the Daylight Saving Time settings via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date gt SNTP Settings gt Daylight Saving SHTP Setting 4 Daylight Saving Automatic 2 Press the Switch hot key to choose Off On Automatic
33. To specify ring tones for a specific account via Web interface Choose Account gt Basic gt Ring Type option and highlight the preferred one for the chosen account in the scroll down menu then click confirm button to save the changes 19 UN Server b 9 Codec Selection The IP phone supports the following voice codecs G722 G723_53 G723_63 G726 16 G726 24 G726 32 G726 40 G729 PCMU and PCMA You can enable disable the desired codecs via Web interface Please contact your System Administrator for more details about the codecs To enable disable the codecs 1 Choose Account gt Codecs 20 Enterprise IP Phone Using the Basic Call Functions 2 NOTE A SIP service subscriber s name Basic gt gt which will be used for Caller ID display Codecs gt gt Register Name SIP service subscriber s ID Disable codecs Enable codecs used for authentication User Name User account provided by t VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require A special parameter just for Nortel server If you login to Advanced gt gt Nortel server the value should be com nortelnetworks firewall Confirm Cancel Codecs Choose the codecs you want to use Advanced The Advanced parameters for administrator 2 Usethe navigation keys to highlight the desired one in the Enable Disable Codecs li
34. ac vy Use user phone Disabled ei Voice Encryption SRTP on lor ptime ms 20 y BLF List URI BLF List Code 97 Shared Line Disabled vy 0 Dialog Info Call Pickup Disabled SA BLA Number SA BLA Subscription Period Scope 60 7200 300 2 SIP Send MAC Disabled v 0 SIP Send Line Disabled y 0 SIP Registration Retry Timer Scope 0 1800 30 ei seconds i Enable Signal Encode Disabled lt Signal Encode Key Conference Type Local v Local Conference URI u ACD Subscription Period 120 3600 ee k Confirm Cancel 2 Enter the Conference URI 3 Press Confirm button to save the changes To establish a conference 1 Press the Conf hot key during an active call 2 Dialthe number to conference in then press the Send hot key 3 When the call is answered press the CONF button 4 After starting a three way conference press Conf button to enter Conference dialing interface and invite another party to participate in teleconference 5 After starting conference press Hold key to Hold local call without influencing others in conference HuaWei ATS Conference Turn on this function can make Multi Party Conference come true you can add or delete any attenders also you can have a private chat with any member This function needs the server s support To enable ATS conference via web interface 1 Choose Account gt Account X gt Advance gt Conference Type there is a pull down menu choose ATS f
35. ace Choose phone gt Preference gt WatchDog in the pull down menu choose enable or disable this function _42 Enterprise IP Phone Using the Basic Call Functions wir JO VC The server which is used Secondary NTP Server Icn pool ntp org SA to synchronize the clock ofthe phone Update Interval seconds 11000 Update Interval Daylight Saving Time Automatic wi Specify the interval at as which the unit will Fixed Type By Date E By Week refresh the time StartTime Month Day Hour Daylight Saving Time The parameter used to End Time Month Day Hour Pa e the daylight saving Offset minutes Manual Time Enable or disable to set Manual Time Disabled vi time manually The upload ringtones Date Format WWW HMM DD ei e must be format of wav whose sampling rate Live Dialpad Disabled vi should be 8K mono 16 i E bit U law compression Inter Digit Time 1 14 seconds 4 Flash Hook Time lt 800ms 1 Backlight Brightness 2 s Backlight Time seconds 130 v LCD Contrast e Y 0 Keyboard Lock Disabled CH Es WatchDog Enabled Ring Type Ring1 wav vi Del Upload Ringtone GE Ce Upload Cancel Confirm Cancel Action URL URI Action URL Record the operation of phone send these corresponding information to server Action URI Remote control phon
36. ak and listen using handset headset meanwhile the others nearby can listen using speakerphone You can get back to the previous mode by pressing the key again Ifthe current mode is handset or headset users can press the speaker button to open or close the group listening function To assign the key as Group Listening 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field and choose Group Listening from the list 2 Press Confirm button to save the changes Public Hold The key can be configured as a public hold key During a conversation all members belonging to that particular BLA group can use this key to hold or retrieve a call To assign the key as Public Hold 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Public Hold from the list 2 Press Confirm button to save the changes Private Hold The key can be configured as a private hold key During a conversation all members 79 Enterprise IP Phone Using the Advanced Phone Functions belonging to that particular BLA group can use this key to hold the call but only the initiator can retrieve the call To assign the key as Private Hold 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field ch
37. all recording is a phone function to record the conversation in the process of dialogue Using this feature please pay attention to the maximum recording time and frequency in advance Generally it maybe a few minutes To assign the key as Record 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Record option from the list 2 Press Confirm button to save the changes Xml Browser Xml browser is a simple browser function which is based on xml language and http https service users can use tools such as php javascript etc accordance with the established syntax to generate server side functions dynamically to meet the needs of the user xml file and then downloaded it to sip phone by http https so as to realize a simple browser features Using xml browser customers can achieve the personalized features such as weather information stock information date of inquiry access to address book google search news browsing playing music configuration of the terminal parameters and other functions To assign the key as Xml Browser 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Xml Browser from 81 Enterprise IP Phone Using the Advanced Phone Functions the list 2 Enterthe URL address you want to connect to in the Value field
38. an use private chart function to have a private chart with any member press PriChat choose any members in phone member list and then press PriChat hot key both sides enter into private chart mode if there only 3 CONF members both sides begin to private chart and the third party enter a Hold mode If the attender is more than 3 and then the other attenders keep on talking If you want to end the private chat press ExitPri hot key Initiator can use remove function to remove any CONF members press remove hot key choose any members in phone member list and then press remove hot key again Initiator Hangs up the CONF over 56 Enterprise IP Phone Using the Basic Call Functions Message The phone supports SMS Short Messaging Service and Voicemail if you want to use them please make sure that your VoIP telephony system supports this functionalities and your accounts message has been enabled Voicemail Your voice mailbox messages which are usually stored on a media server of your local or hosted VoIP telephony system can be accessed from your phone New voice messages can be indicated both acoustically and visually as described below e The idle screen will indicate the new voice messages coming e The MESSAGE button will be lighted To configure the Voicemail code via Phone interface 1 Press Menu gt Messages gt Voice Mail gt Set Voice Mail 2 Use the navigation keys to highlight the line for which you want t
39. ault one is admin 3 Scroll to Set Password press Enter hot key 4 You are prompted to enter the Current New and Confirm password Press abc hot key to change the input method 5 Press Save hot key to confirm the change or Back hot key to return to the previous menu To change the administrator password via web interface Choose Security gt Password gt admin enter the Current New and Confirm password click Confirm button to save the changes or Cancel button to cancel the changes To logout via Web interface Click the Logout button in the top right corner Reboot You should reboot the phone when you are challenged e g after applying changes to the phone configuration To reboot via Web interface 1 Choose Upgrade gt Basic 2 Click Reboot button 3 You are prompted to confirm the change press OK to confirm the changes press Cancel to cancel the operation Note Please do not power off during reboot or it will cause the flash memory error Reset to Factory You should reset the phone only in this case the phone configuration was changed and the phone is not functioning anymore To maintain the configuration of the phone you need your system administrator or service provider s advice To reset to factory via phone interface 1 Press the Menu gt Settings gt Advanced Settings 2 You are prompted to enter the required password the default one is admin 3 Scrollto Reset to factory option and press Ent
40. blacklist then the call from this contact can not get through To move a contact in History to Contacts via Phone interface 1 Press History hot key to enter the call history list 2 Usethe navigation keys to highlight a record and then press the Option hot key to pop upthe frame highlight Add to Contacts option then press the OK hot key to enter the edit interface 3 Press the abc hot key to switch the input mode 4 Afterthe edition press the Save hot key to save the change Then you can go to Contacts interface to check the record Search Contact Cancel EMI Delete To search a contact via Phone interface 1 Press Dir gt Local Directory gt Search 2 It will turn to the search interface and then you can enter the query condition press the OK hot key 3 Then the phone will show the record which qualified Search Contact Cancel EMI Delete 293 Enterprise IP Phone Using the Basic Call Functions To add delete edit move the contacts via the Web interface Choose Contacts gt Local Phone Book Please refer to the instruction above for the parameters detail a Local PhoneBook Blacklist Remote PhoneBook Phone Call Info LDAP Broadsoft Call Log Contacts All Contacts ei Hangu 4 NOTE Add Contact Blacklist Fill out the contact information User shouldn t leave contact name blank aa 123456 Auto ss 0599123456 Auto vw 5896 Auto Delete Contact B
41. cate with each other To establish a conference 1 Press the Conf hot key during an active call 2 The first call is placed on hold You will hear a dial tone Dial the number to conference in or press Directory soft key to enter the contact list then choose a contact to conference in then press the Send hot key 3 When the call is answered you can have a private conversation at first And then press the CONF button the conference call will include you and the other two parties 4 During the conference press the Split hot key to split the conference into two hold lines and press the Resume hot key to resume the chosen call respectively 5 When you press the hold key the conference will be on hold 6 Hang up to disconnect all parties Network Conference If you want to make a conference with more than three people you can open the function of network conference If you enabled this function you can put the meeting conference on the server To enable network conference via web interface 1 Choose Account gt Account X gt Advance gt Conference Type there is a pull down menu choose network from the list 54 Enterprise IP Phone Using the Basic Call Functions Subscribe Register Disabled v Subscribe for MWI Disabled v MWI Subscription Period Scope 0 84600 3600 seconds Caller ID Header FROM y o Use Session Timer Disabled vy Session Timer seconds Refresher U
42. ch is available To set DNS SRV via web interface Go to Account gt Basic choose Transport option in the pull down menu you can choose the DNS SRV option and then click the Confirm button to save the change 62 Enterprise IP Phone Using the Advanced Phone Functions NOTE Display Name 4 SIP service subscriber s name Basic gt gt which will be used for Caller ID display Register Status Unknown Account Active On off SIP service subscriber s ID used for authentication Label qe User Name Display Name a User account provided by Register Name o VoIP service provider User Name Si NAT Traversal Defines the STUN server will Password 7 be active or not SIP Server Port SA Proxy Require A special parameter just for Enable Outbound Proxy Server Q Mota saver Evje eas Lo Outbound Proxy Server Port 5060 g Nortel server the value should e Transport S com nortelnetworks firewall Backup Outbound Proxy Server Port 5060 SA Codecs NAT Traversal ei ay the codecs you want STUN Server 3478 Port SA Ad i Voice Mail SA The Advanced parameters for administrator Proxy Require G Anonymous Call Off v S On Code SA Off Code Anonymous Call Rejection Off v PC Port Setting Please refer to the previous part Configuration and Registration for the basic Network WAN setting information The following table lists th
43. chronisation Disabled v Disabled Use Logo Enabled 7 Confirm Cancel Push XML Users configure the server s IP address on Web page when phone receives request it will determine whether to display corresponding content on the phone which sent by the specified server or not To set Push XML via Web interface 1 Choose phone gt features gt PushXML Server IP enter the server IP in the field 2 Click the confirm button to save the change 41 Enterprise IP Phone Using the Basic Call Functions Intercom Mute Disabled y o Intercom Tone Enabled j ei Intercom Barge Enabled y 0 Call Completion Disabled 3 Enable Semi Attend Transfer Enabled vi 0 Blind Transfer OnHook Enabled v Attend Trans OnHook Enabled Transfer on Conference Hang up Disabled v Feature Key Synchronisation Disabled we Time Out for Dial now Rule 1 ACD Auto Avallable Disabled v ACD Auto Available Timer 0 1205s 60 RFC 2543 Hold Disabled be Use Outbound Proxy In Dialog Enabled v IsDeal180 Enabled v Logon Wizard Disabled E PswPrefix PswLength 0 PswDial Disabled v PushXML Server IP Use Logo System Logo v WatchDog When WatchDog function is Enabled phone will auto reboot after 10 seconds if some important process of phone crash When Disable the function the phone will not reboot Configure watchdog via web interf
44. d choose Speed Dial from the list 2 Enter the number you want to perform Speed Dial in the Value field 3 Inthe Line field select a line for which to apply this key 4 Press Confirm button to save the changes 77 Enterprise IP Phone Using the Advanced Phone Functions Intercom You can configure the key for Intercom mode and is useful in an office environment as a quick access to connect to the operator or the secretary To assign the key as Intercom 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Intercom from the list 2 Enterthe extension number you want to intercom in the Value field 3 Inthe Line field select a line for which to apply this key the default one is Line 1 4 Press Confirm button to save the changes Note Your VoIP PBX must support this feature And make sure the Intercom Allow is enable Line You can set these keys as line keys to active up to the three user accounts To assign the key as Line Choose Phone gt DSS Key gt Line Key choose one of the link key you want to make the assignment there is a pull down menu in the Type field choose Line from the list press Confirm button to save the changes BLF You can configure the key for Busy Lamp Field BLF which allows you to monitor the status idle ringing or busy of other SIP accounts User can dial out on a BLF configured k
45. e 1 The above table only indicates most of phone functions rather than all of them 11 lt lt lt lt lt RK COS a Enterprise IP Phone Using the Basic Call Functions Please refer to the relating parts for more details The default administrator password is admin 12 Enterprise IP Phone Using the Basic Call Functions Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface This option allows you to review e Network status IP Mac Gateway DNS WAN LAN etc e Phone status Model Hardware version Firmware version Product ID MAC etc e Accounts The 3 SIP accounts status e Firmware version To check the Phone Status via Phone interface 1 Press OK button directly or Menu hot key choose the Status option 2 Use the navigation keys to scroll through the list and check the specific one To view the Phone Status via Web interface Open the web browsers and input the IP Address http WAN ip address Enter the account and password default account and password are both admin choose Status directly to check the status Language The default Phone interface language is English The Web interface language depends on your computer Operation System It will automatically match the language with your computer and browser It also supports Simplified Chinese Traditional Chinese French German Italian Polish
46. e list 2 Enter the number you want to park in the Value field 3 In the Line field select a line for which to apply this key 4 Press Confirm button to save the changes DTMF You are allowed to send out the desired DTMF number during the conversation The number needs to be set in advance To assign the key as DTMF 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose DTMF from the list 2 In the Value field enter the specific number 3 Press Confirm button to save the changes Voice Mail When the key is configured as Voicemail key you are allowed to access voicemail quickly by pressing this key To assign the key as Voice Mail 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Voice Mail from the list 2 Enter the number you want to set as the voice mail box in the Value field 3 In the Line field select a line for which to apply this key 4 Press Confirm button to save the changes Speed Dial You can configure the key as a simplified speed dial key This key function allows you to easily access the most frequently dialed numbers To assign the key as Speed Dial 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type fiel
47. e for corresponding operation The operation can be recorded include Setup Completed Log On Log Off Register Failed Off hook On hook etc Set Action URL via web interface 1 Choose Phone gt Action URL 2 Enter the Corresponding contents 3 Click Confirm to save the changes 43 Enterprise IP Phone Using the Basic Call Functions Preference Features Softkey Layout DSSKey EXTKey Action URL Voice Ring Tones DialPlan sms 22 NOTE ActionURLnote Setup Completed Log On Log Off Register Failed Off hook On hook Incoming call Outgoing call Call established Call terminated Open DND Close DND Open Always Forward Close Always Forward Open Busy Forward Close Busy Forward Open No Answer Forward Close No Answer Forward Transfer call Action URI Enter the http Phone ip cgi bin ConfigManApp com key xxx in Browser address bar the phone will realizing the corresponding function If you not login the web with the user name and password you will need to specify the user password to confirm the operation The username password can be added into the URI like http admin admin 10 2 3 25 cgi bin ConfigManApp com key OK Our phone can support the following functions function Phone ip stand for the phone s IP address Key xxx stand for the following rules To answer the call key OK key ENTER To turn on speaker mode
48. e instructions of the field about the Network PC Port Setting As Bridge If you select the Bridge mode then the two Fast Ethernet ports will be transparent As Router If you select the Router mode the SIP phone will work as a router IP address User could configure the PC port IP address DHCP Server If you set the DHCP server on the device connected to the PC port will get the IP address automatically between the start IP address and the end IP address But if you select the bridge mode the DHCP server can not work Start IP Address Indicate the range of the IP address End IP Address Indicate the range of the IP address 63 Enterprise IP Phone Using the Advanced Phone Functions To configure PC Port settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings 2 Enter the password required scroll to Network option then press Enter hot key select PC port and press Enter hot key FF Fort Option 1 Bridge CS 2 Router Back Enter 3 If you choose Bridge it will return to the previous menu 4 If you choose Router you will be prompted to enter the IP Address Subnet Mask DHCP Server Disable Enable 5 Press Save hot key to save the changes or Back hot key to return to the previous menu To configure PC Port settings via Web interface Choose Network gt PC Port to do the relating configuration You can consult your system administrator for more information VLAN Setting
49. e phone will turn to the Zero sp touch interface To assign the key as Zero sp touch 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you wantto make the assignment there is a pull down menu in the Type field and choose Zero sp touch from the list 2 Press Confirm button to save the changes ACD ACD Automatic Call Distribution is automatic call distribution equipment is according specific Transfer Rules and distribution strategy to switch the access call to the right person Presses DSSKey it will pop up a login box enter the User ID and Password click the Log In hot key Presses DSSKEY again enter to the ACD Status page choose Available Unavail to change the status You can also press LogOut hot key to logout When you status is Available the calls will be directed to your phone Or the status is unavailable the calls will not be directed to your phone To assign the key as ACD 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field and choose ACD from the list 2 In the Line field select a line for which to apply this key 3 Press Confirm button to save the changes Note ACD is not available on all call servers For more information contact your system administrator Local Group The keys can be configured as Local Group key Then pressing this key under the idle status you can enter the Local Gro
50. edit a contact via Phone interface 1 2 3 4 Press Dir gt Local Directory Choose a group and press the Enter hot key Use the navigation key to highlight the one you want to edit press Option gt Detail enter to the edit interface And then make the changes press Save hot key to save the changes or press Back hot key to return to the directory To delete a contact via Phone interface 1 2 3 4 5 Press Dir gt Local Directory Choose a group and press the Enter hot key Usethe navigation key to highlight the one you wantto delete press Option hot key and scroll to Delete press OK hot key It will pop up a warning frame asking whether confirm to delete the contact Press OK hot key to confirm the operation or press the Cancel hot key to return to the directory 4 Oontact Delete Selected Item 00 Enterprise IP Phone Using the Basic Call Functions To move a contact to the Blacklist via Phone interface 1 Press Dir gt Local Directory 2 Choose a group and press the Enter hot key 3 Use the navigation key to highlight the one you want to move press Option hot key and scroll to Move to Blacklist press OK hot key 4 It will pop up a warning frame asking whether confirm to move the contact 5 Press OK hot key to confirm the operation or press the Cancel hot key to return to the directory 4 Oloontact Move selected to Blacklist 7 Note If the contact is moved to the
51. er hot key to enter the configuration interface 68 Enterprise IP Phone Using the Advanced Phone Functions 4 You are prompted to confirm the change press OK hot key to reset to factory settings or press Cancel hot key to return to previous menu Advanced Setting Reset To Factory Setting 5 Itwilltake a few minutes to reset please do not power off during resetting orit will cause flash memory error Note The reset to factory option must in the admin mode To reset to factory via Web interface 1 Choose Upgrade gt Basic 2 Click Reset button 3 You are prompted to confirm the change press OK to confirm the changes press Cancel to cancel the operation Note If you confirm all current setting changes including contact list call history account settings etc will be lost you need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured a new manually unless mass provisioning is used To Export Import the old configuration file via Web interface 1 Choose Upgrade gt Advanced select Import Export Configuration choose Export button to export the file to your local computer 2 Choose Upgrade gt Advanced select Import Export Configuration choose Browse button select the specific configuration file in your local computer choose Import button 3 It will take a few minutes to reset please do not power off
52. esult the system cannot boot up anymore The upgrade priority is PNP Custom Option URL by descending Users can also delete some configuration options by Auto provision for example to delete the admin password Decryption This IP phone can support y000000000005 cfg and mac cfg files encryption and decryption for user authentication to realize security usage If there are any encrypted y000000000005 cfg or mac cfg files on the server users can open the webpage of your IP phone Go to Upgrade gt Advanced choose and fill in the Common AES Key for y000000000005 cfg should be 16 bit and MAC Oriented AES Key for mac cfg should be 16 bit option then click the Confirm button to decryption the files and upgrade to the new version Shown as below er 70 Enterprise IP Phone Using the Advanced Phone Functions an vaat mane Basic Advanced Custom Option 128 254 ei 4 NOTE Custom Option T Stri v Custom Option re bai der O Specify the DHCP Option that URL GA you want to use for 5 provisioning Refer to Auto Account SA Provision Manual for details about provisioning Password k i AES Key EECHER o It is provided by ISP MAC Oriented AES Ke y 0 Click this button to auto ForbidZero Enabled provision immediately We SE ER Click this button to auto WaitTime 5 provision immediately PNP Config Enabled wi SA Export Import ConfigExport the Check N
53. ew Config Disabled v a on files to backup 8 the settings and could import Click this button to auto provision Auto provision 7 all the settings after reset immediately n System Log E EEE There are two methods to Export Import Config al oO export the system log Local or Server Import Export Export System Log Local vi ei Export PCAP Trace start stop Epot e Confirm Cancel Note You can ask your system administrator for the decrypt password Set AES Key via phone interface 1 Goto Menu gt Settings gt Advanced Settings gt Set AES Key Set AES Key 1 Specified AES 2 Enter the Common AES and the MAC oriented option 3 Press the Save hot key to save the changes Zero sp touch Zero sp touch this function can help users to configure AUTOP and network parameters quickly Enable this function when the power is on or press the corresponding DSSKEY the phone will turn to the zero sp touch interface Turn on Zero sp touch via web interface 1 Choose Upgrade gt Advanced gt Zero Active in the pull down menu choose enable to turn on this function a Enterprise IP Phone Using the Advanced Phone Functions 2 Click Confirm to save ama vat me Basic Advanced Custom Option 128 254 e NOTE i tri Custom Option Option T St v mens ring l o Specify the DHCP Option that URL you want to use for provisioning Refer to Auto
54. ey To assign the key as BLF 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field and choose BLF from the list 2 Enter the number you want to monitor in the Value field 3 In the Line field select a line for which to apply this key 4 And then enter the feature codes in the extension field 5 Press Confirm button to save the changes Please refer to LED Instruction for more details about the LED status in different situation Note In the Web interface you can also set the pickup number to active the pickup function For example if you set the BLF number as 212 and the pickup number is 83 then Be Enterprise IP Phone Using the Advanced Phone Functions URL If the key is configured as URL then pressing this key you can send HTTP requests to a web server To assign the key as URL 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field and choose URL from the list 2 Enterthe number you want to set as URL in the Value field 3 Press Confirm button to save the changes Group Listening When the key is configured as Group Listening key you are allowed to enable the Speakerphone and Handset Headset mode at the same time It is suitable forthe group conversation which has more than one person at one side You are able to spe
55. fines whether to save the missed calls to the call history record or display the missed calls on the idle screen This function can only be set via the Web interface 1 Choose Account gt Basic gt Missed call log 2 Choose Enabled or Disabled in the pull down menu click confirm button to save the change Broadsoft Call Log This feature allows you to download call history from the server Input the URL port username password and rename the phonebook Configure Call Log via web interface 1 Choose Contacts gt Call Log 2 Choose the Calllog Item 3 Input the display name URL port username and password 4 Click the confirm button to save the changes 33 Enterprise IP Phone Using the Basic Call Functions LocalPhoneBook Blacklist Remote PhoneBook Phone Call Info LDAP Broadsoft Call Log Calllog Item Call Logi Y 4 NOTE DisplayName 111 Call log This feature allows you Server http 1111 e aay ra partiis Port 111 Q from the server Input the User 111 URL port username password Password and rename the phonebook Confirm Cancel Check Call Log via phone interface 1 Press Menu gt History Type gt Network Call Log 2 Choose the Call log Item press Enter softkey to download the call log Logo Customization You can upload your own logo which displayed on the idle screen 1 Choose Phone gt Features gt Use Logo gt Custom Logo via
56. he content in stand for a variable the first variable is expressed by 1 the second variable is expressed by 2 the rest can be done in the same manner For example if you want to replace the any input content with the content beginning with 8 Input in Prefix box and input 8 1 in Replace box Area Code Area codes are also known as Numbering Plan Areas NPAs These are necessary for the most part only when dialed from outside the code area and from mobile phones Area codes usually indicate geographical areas within one country although the correlation to geographical area is becoming obsolete For non geographical numbers as well as mobile telephones outside of the United States and Canada the area code does not correlate to a particular geographic area To add the area code via the Web interface 1 Choose Phone gt Dial Plan gt Area Code 38 Enterprise IP Phone Using the Basic Call Functions Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms Replace Rule gt gt E s 4 NOTE Dial now gt gt a Digit 0 9 Area Code gt gt Identifies a specific digit do not use if itis defined as send key Code 0599 Min Length 1 15 Max Length 1 15 Account digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range as a ie comma separated list A D x Block Out gt g
57. hone to accept o other incoming calls Call Waiting Enabled Y during the conversation Maiti v Key As Send Call Waiting Tone Enabled Sas tine Auto redial LEV v send key e Number Key As Send SA Enable Disable auto redial you pick up the phone it will dial out the Reserve in User Name Enabled DW hotline number AA AAA automatically Button Sound Enabled v SS Upload Logo Send Sound Enabled v The picture must be Auto Answer Auto answer allows an incoming call to be answered without requiring any action by the user This is a useful feature for people who have difficulty in using their hands or fingers who have a visual impairment or who have a cognitive impairment You can set this function to a special account To set Auto Answer via the IP phone interface 1 Press Menu gt Settings gt Advanced Settings enter the password and press enter 2B Enterprise IP Phone Using the Basic Call Functions hot key 2 Then choose Accounts gt Line X to enter the configuration page use the navigation keys to choose Auto Answer option 3 Press the Switch hot key to enable or disable the auto answer function The default is Disable 4 Press the Save hot key to save the changes 12 Auto Answer Disable To set Auto Answer via Web interface 1 Choose Account gt Basic gt Auto Answer 2 Choose Enabled or Disabled in the pull down menu click confirm button to save the change Missed call log De
58. hot key to save the change or Back hot key to cancel 4 And you can also press the Volume Adjustment Bar to adjust the ring volume when the phone is in idle status To adjust the volume when you are on an active call When Handset Headset Hands free mode is activated press the Volume Adjustment Bar to a comfortable level Note The volume can only be adjusted via Phone interface When you adjust the ring volume to 0 or press the Silence hot key when there is incoming call the icon x will be shown on the LCD Press the Volume Adjustment Bar to adjust the volume and the icon will disappear Ring Tones You can adjust the type and volume of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu gt Settings gt Basic Settings 2 Scroll to Ring Tone and press Enter hot key 3 Use the navigation keys to highlight the specific one ng Tone w 1 Fingl way 2 Ringe war 3 Rings way 4 Press Save hot key to save the change or Back hot key to cancel To change the Ring Tone Type via Web interface 18 Enterprise IP Phone Using the Basic Call Functions Choose Phone gt Preference gt Ring Type highlight the specific one in the scroll down menu click confirm button to update the change You can also delete the specific one by clicking the Delete button d H ch B a vw el IMMab LUIS LHS ZUG Time Zone 8 China Bejing you are in Primary NTP Server cn pool ntp org a sa Gi Seca The
59. ic NTP Server Use the navigation keys to highlight the specific option and the relating changes You can set the Time Zone NTP Server1 Server2 and Daylight Saving respectively _8NTP Setting 2 HTF Serverl 3 If Manual Setting is chosen the time can be set manually Use the navigation keys to highlight the option and enter the specific date and time leanual Setting 1 Datel M D 10 Hio H15 2 Time H M 51 17 57 10 4 Press Save hot key the time appears on the idle screen will be changed Press Back hot key to return to the previous screen To set the time format via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date gt Time Date Format Time amp Date Format 1 Clock 2 Use the Switch hot key to choose a preferred time format 12 hour or 24 hour 14 Enterprise IP Phone Using the Basic Call Functions 3 Use the Switch hot key to choose a preferred date format the IP phone can support 7 kind of date display format 4 Press the Save hot key to save the changes and return to the previous screen To change the Time and Date via the Web interface Choose Phone gt Preference to do the relating changes You can also change the Update Interval which specifies the time frequency that the phone refreshes the time automatically Please refer to the instruction above for the parameters detail
60. in the local directory it will search them through LDAP server and show the contact name in the LCD The LDAP Lookup For Incoming Call option can be configured to enable or disable this function via web interface 3 The function of Dial up directory under the dial interface each time you press a key there are inquiring for a number It will show on the LCD and let the user to choose The LDAP Lookup For PreDial Dial option can be configured to enable or disable this function via web interface To set the LDAP via the Web interface 1 Choose Contacts gt LDAP 2 Configure the corresponding options 3 Click Confirm to save the change A Local PhoneBook Blacklist Remote PhoneBook Phone Call Info LDAP Broadsoft Call Log LDAP Name Filter o E NOTE LDAP Number Filter LDAP settings Server Address 0 0 0 0 SA Port 389 Base gA UserName Password Q Max Hits 1 32000 50 o LDAP Name Attributes SA LDAP Number Attributes i LDAP Display Name 3 Protocol Version3 vi Search Delay ms 0 2000 0 LDAP Lookup For Incoming Call Enabled 0 LDAP Sorting Results Enabled 0 LDAP Lookup For PreDia Dial Disabled v 0 Confirm Cancel A Other Settings ther Setting Key as Send Users can set a specific button or to active as the send button To set the send key via the IP pho
61. iption for each function The default configuration for each key is Line e N A e Conference e Forward e Transfer e Hold e DND e Redial e Call Return e SMS e Pick Up e Call Park e DTMF e Voice Mail e Speed Dial e Intercom e Line e BLF e URL e Group Listening e Public Hold e Private Hold o Enterprise IP Phone Using the Advanced Phone Functions e Shared Line e XML Group e Group Pickup e Paging e Record e Xml Browser e Hot Desking e URL Record e LDAP e BLF List e Prefix e Zero sp touch e ACD e Local Group e Broadsoft Group Note 1 Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone See your system administrator for more information Conference You are allowed to configure the DSS key to be used as a conference key while remaining in the current call This key allows a user on a call to conference another party while remaining in the conference To assign the key as Conference 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Conference from the list 2 Press Confirm button to save the changes Forward If the key is configured as Forward key press this key under the idle status the IP phone will turn to the forward page and you can set the Forward to number then when there is any call to the exten
62. key SPEAKER Press transfer button key F_TRANSFER Increasing the volume key VOLUME_UP Reduce the volume key VOLUME_DOWN To mute the call key MUTE To hold the call key F_HOLD To end the call key X To enter the DTMF number include Numeric or keys key 0 9 POUND Press a line key key L1 L6 Press Conference button key F_CONFERENCE Press a soft key key F1 F4 Press Message button key MSG 44 Enterprise IP Phone Customizing Your Phone Press Headset button key HEADSET Press RD button key RD Press navigation key key UP DOWN LEFT RIGHT To reboot the phone key Reboot To check the Auto provision key AutoP To enable DND key DNDOn To disable DND key DNDOff Dial out http phone IP cgi bin ConfigManApp com number NUMBER amp outgoing_uri URI Phone ip stand for the phone s IP address NUMBER stand for the number which you want to send URI stand for the account For example http 10 2 3 25 cgi bin ConfigManApp com number 0599123456 amp outgoing_uri 21 6 192 168 1 199 NOTE If there is no account orthe account abnormal the phone will dial out with the default account 45 Enterprise IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices 1 Pick up the handset icon will be showed in the idle screen 2 Press the Speaker button icon will be showed in the idle screen 3 Press the Headset butto
63. king green The monitored account is on an conversation Off It is not active as BLF Table 3 Power Indication LED LED Status Description Steady green Power on Blinking green There is incoming call to the device or there is call on mute off Power off Table 4 Line Keys set to BLA LED Status Description Steady green All of the members are in idle status Slow blinking green Some part s is seizing the line ring back under the private hold status Fast blinking green Some part s is ringing on the phone under the public hold status or all of the parts press hold Off It is inactive as BLA Icon Instruction The IP Phone displays different kinds of icons on its LCD you can refer to the following table for their meanings Icon Description Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed calls Call in cc LR Call out N Di LO Input Method all letters and numbers Input Method numbers E E Input Method multi lingual letters in lower case Enterprise IP Phone Using the Basic Call Functions Input Method multi lingual letters in upper case Call mute Call hold Voicemail SMS Call forward DND Do Not Disturb Auto answer In handset mode In headset mode In speaker mode The recording session cannot be started The recording cannot be stopped Probably the recording box is full This call cannot be recorded Ko ae A 3 BH
64. l ring up if the current mode is handset or headset it will play ring tones for every five seconds Pressing any function keys to exit the prompt interface This function should be supported by server To Attended Transfer via phone interface 1 AandBison an conversation A press TRAN Button or Tran hot key to put B on hold then A can dial the third telephone number C or press Directory soft key to enter the contact list then choose a record and press the OK or SEND button to call out 53 Enterprise IP Phone Using the Basic Call Functions 2 After C answered it Aand C can have a private conversation without B hearing it then A press the Tran button to complete the transfer 3 A will be disconnected from the call B can talk to C To Semi Attended Transfer via phone interface 1 Aand Bis on an conversation A press the TRAN button or Transfer hot key to put B on hold then A can dial a new number C or press Directory soft key to enter the contact list then choose a record and press the OK or SEND button to call out 2 While Cis ringing A hang up or press the Tran hot key Then A will turn to the hold status and the LCD will display as Transferred 3 You will be disconnected from the call when C pick up B can talk to C Note Make sure that the SIP server you have registered supports this function 3 way Conference You can establish a three party conference during the conversation three phone parties can communi
65. lacklist Select the contact you want to delete in the grid and then press the button Delete to confirm OO N Aun A UN tra yy yy yy de mim Move To BlackList Delete All Move to Contact Blacklist Choose the contacts you pa want to move in the Name CS Groups sd grid and press the TI A w utton move to Office Num Ring Auto an Mobile Num it ae er Num Import Account Auto NI N KEEN Browse the file in XML Ring Auto format am EE create 3 file with whose AM name you prefer to export Import CSV Export CSV Contacts Group Information is Groups N A a Import Export Contact list Import Export Contact List via Web interface 1 Choose Contacts gt Local Phone Book 24 Enterprise IP Phone Using the Basic Call Functions Se Local PhoneBook BlackList Remote PhoneBook Phone Call Info LDAP Broadsoft Co Log Contacts All Contacts v 3 Hangup Index Name office Num Mobile Num Other Num Account aa 123456 Auto ss 0599123456 Auto vw 5896 Auto 4 NOTE Add Contact Blacklist Fill out the contact i El yy nn nm a a bah information User shouldn t leave contact name blank Delete Contact Blacklist Select the contact you want to delete in the grid and then press the button Delete to confirm oon m m B wem 10 Pages gt Next Move to Contact Blacklist Choose
66. liable retransmission Disabled v ye Enable Precondition Disabled v SA Subscribe Register Disabled v Subscribe for MWI TT Q ir id Period Scope 0 84600 3600 The device sends a Subscribe packet to the server to subscribe Caller ID Header FROM Y Message waiting the device will Use Sesion Tee Dee wl SS subse packet tote Session Timer seconds ka Refresher Uac v 7 Use user phone Disabled Y S Voice Encryption SRTP on op ptime ms 20 y o To view the voicemail via the Phone interface 1 Press Menu gt Messages gt Voice Mail gt View Voice Mail wiew Voice Mail 1 Accountl Mot registered cd U new old Mail 3 103 0 new old Mail Bask Lange 2 You can view the amount of the voice mail that includes new or old voice mail 3 Choose the account and press the Connect button then you are able to listen to your new and old messages To retrieve the new voicemail via the Phone interface 1 Press the Voicemail hot key directly 2 You may be prompted to enter the password which is needed to connect to your VoIP telephony system It depends on your system 3 Your voice mailbox is called and you are able to listen to your new and old messages Note Before retrieving the new voicemail please make sure that the connecting code has been set on the phone e EE a Enterprise IP Phone Using the Basic Call Functions SMS You can retrieve the SMS in the same way as Voicemail To retrieve
67. n ifthe headset is connected to the Headset Port in advance The icon Y will be showed in the idle screen You can also dial the number first and then choose the method you will use to speak to the other party Call Methods You can dial the number directly if you didn t register a account but fill the SIP Server in the registered interface But the number which you dial must be in the same SIP server You can press an available line button if there is more than one account then 1 Dial the number you want to call or 2 In dial up interface press Pool hot key use the navigation button to highlight your choice enter into the corresponding option or 3 Press the RD button to enter the Dialed Calls interface choose a record to call out or 4 Press the DSS keys which have been set as speed dial button Then press the Send button or Send hot key to make the call out if necessary And you can also dial up via web interface 1 Choose Contact gt Local Phone Book BlackList click the number which you want to dial out and then the phone will dial out by default account 46 Enterprise IP Phone Using the Basic Call Functions Local PhoneBook Blacklist Remote PhoneBook Phone CallInfo LDAP Broadsoft CallLog Contacts All Contacts v S Hangup 4 NOTE Add Contact Blacklist Fill out the contact information User shouldn t leave contact name blank Delete Contact Blacklist Select the con
68. ne interface 1 Press Menu gt Features gt Key as Send gt Enter to enter the configuration page 28 Enterprise IP Phone Using the Basic Call Functions e as send 2 Press the Switch hot key to choose a button that you want to use as the send key 7 x or disable this option 3 Press the Save hot key to save the changes To set the send key via the Web interface 1 Choose Phone gt Features gt Key As Send 2 Highlight the specific one in the pull down menu then click the Confirm button to save the change Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms Forward Gi El NOTE Always is On iQ Off Forward This feature allows you Target i to forward an incoming On Code call to another phone o number Off Code a FS Target Busy E jon joff The number to which e the incoming calls will be Target forwarded On Code G On Code Off Code GA The code that will be en sent to PBX when it is No Answer E Jon Op switched On After Ring Time seconds 10 E a Off Code Taget e The code that will be ye sent to PBX when it is On Code e switched Off Off Code D i Call Waiting This call feature allows General Information your phone to accept other incoming calls Call Waiting Enabled vi 0 during the conversation Si ed wl Key As Send Call Waiting Tone Enabled ee ea Auto redial Disabled v 2
69. net cable shown as below Internet PC PC Configuration and Registration If you are administrator you need to do some simple configuration to make the phone work If not please contact your internet administrator or service provider for more details Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone Enter it for example http 192 168 3 35 into the address bar of web browser The default administrator s login name and password are admin admin The default user s login name and password are user user Enterprise IP Phone Getting Started Note Please locate your PC in the same network segment of IP phone 192 168 3 X to access the web configuration page Please consult your system administrator for help Network Settings Choose Network gt Internet Port WAN DHCP Under the default situation the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings e g IP address sub mask gateway DNS server etc Static IP Address If your phone cannot contact a DHCP Server for any reason you need to enter the network settings manually via Static IP Address Please contact your internet administrator for more details PPPOE If you are using the xDSL Modem you can connect your phone to the internet via PPPoE mode Please contact your ISP forthe User Name and Password for internet access
70. nter the Length in the PswLength field 4 Click the confirm to save the changes 48 Enterprise IP Phone Using the Basic Call Functions Intercom Mute Disabled Y 0 Intercom Tone Enabled E E Intercom Barge Enabled KI ae Call Completion Disabled EN Ga Enable Semi Attend Transfer Enabled v 0 Blind Transfer OnHook Enabled v Attend Trans OnHook Enabled v Transfer on Conference Hang up Disabled v Feature Key Synchronisation D isabled v Time Out for Dial now Rule 1 ACD Auto Available Disabled kl ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled v Use Outbound Proxy In Dialog Enabled v IsDeal180 Enabled Logon Wizard Disabled v PswPrefix PswLength 0 PswDial Disabied gt PushXML Server IP Use Logo System Logo v SA Call Completion Have encountered such a situation When you call a contact but the other side is busy on a call Do you want the server to inform you immediately when the contact end the call in order to establish a conversation with each other in time Call Completion can help you to solve this problem To configure Call Completion via phone interface 1 Press the following hot keys Menu gt Features gt Call Completion to enter the configuration page all Completian 1 Call Completion Disable 2 By the Switch soft key choose whether to enable this option 3 Press the Save soft key to save your changes
71. o save the changes 87 Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server 1 Check the IP address If you set your WAN port in DHCP mode please make sure that your DHCP server is on 2 Check your gateway 3 Check your DNS server 4 Make sure your account information is the same as you have got from your ISP 5 Check whether the SIP server is on 6 Check the SIP register port the default value is 5060 I can t get the 1P address 1 Make sure you have plugged the Ethernet cable into the WAN port 2 Make sure that the DHCP server is on and there are available IP addresses in the server 3 Try to set your WAN port to static IP client mode During a call I can not hear any voice 1 Make sure your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ISP Have DTMF problem 1 Check which kind of DTMF you are using and whether it is compatible with the server 2 Consult the payload value with your ISP How to change the time Select the time zone or enter the time information manually on the webpage or the phone How to answer the incoming calls during a call If a call comes in when you are in a conversation press the Answer hot key to answer the call or press the Reject hot key to refuse it How to refuse incoming calls during a call You can turn off the function
72. o set enter the code which the phone uses to connect to your system Press 123 hot key to choose the proper input method 3 Press Save to save the change press Back to return to the previous menu Note Please contact your system administrator for the connecting code Different systems have different codes Want to see amount of Voice mail via phone interface must enable the Subscribe for MWI via the web interface at first 1 Choose Account gt Advanced gt Subscribe for MWI 2 Choose enable in the pull down menu Se Enterprise IP Phone Using the Basic Call Functions WHICH Wil DE USEU IUI tallel IU display Codes gt gt Register Name SIP service subscriber s ID used for authentication Advanced gt gt aor User Name UDP Keep alive Message Enabled y 0 User account provided by UDP Keep alive Interval seconds 30 VoIP service provider Login Expire seconds 3600 NAT Traversal BER O Defines the STUN server will 5060 2 be active or not RPort Disabled M ei Proxy Require A special parameter just for SIP Session Timer seconds T1 0 5 S d n Z i ag if sack ran 2 SIP Session Timer seconds T2 4 we server the value should SIP Session Timer seconds T4 com nortelnetworks firewall Subscribe Period seconds 1800 2 ecs Choose the codecs you want DTMF Type RFC2833 vi 0 to use How to INFO DTMF Disabled v FE DTMF Payload Scope 96 255 101 Nu E parameters for 100 re
73. oS 40 0 63 SIP QoS 40 0 63 Local RTP Port MaxRTPPort 11800 0 65535 MinRTPPort 11780 0 65535 WebServer Q HTTP port 80 165535 HTTPS port 443 165535 Type HTTPSHTTPS 4 Disabled 802 1x UY HTTP amp HTTPS HTTP Only 802 1X Mode HTTPS Only Tae anti Note 1 For more details of the HTTPS you can consult with your system administrator 2 IP phone also support Internet Protocol Version 6 Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone e User Mode e Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface User Mode is not able to access the settings on the Phone interface such as Accounts Network Reset to Factory other advance phone settings Administrator User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface The administrator user password is used to access e Web interface e the advanced settings of the phone such as Network Account Reset to Factory GT Enterprise IP Phone Using the Advanced Phone Functions Settings via the Phone interface The default administrator password is admin Meanwhile the user name for Web interface access is admin To change the administrator password via phone interface 1 Press the Menu gt Settings gt Advanced Settings 2 You are prompted to enter the required password the def
74. of call waiting and then our phone will refuse all the 88 Enterprise IP Phone Trouble Shooting incoming calls when you are in a conversation How to send SMS You could edit the SMS in the Menu gt Messages gt Text Messages Note Make sure that the SIP server you have registered supports SMS function How to update the firmware 1 Enter the webpage of your phone go to Upgrade then you can find the option Select and Upgrade Firmware at the bottom of the page 2 Select the file to update then click the Upgrade button Note Make sure the firmware you choose is provided by your service provider or the device will probably crash after the update How to auto provision Consult the auto provision server address with your ISP The manual is only for reference please take the object as the standard We reserve the right to improve or change the product and the user guide without notice You can download the latest user manuals from our website http www yealink com en download asp BigClassName IPY 20Phone V60 0 89 Tiptel com GmbH Business Solutions Halskestra e 1 D 40880 Ratingen Tel 0900 100 84 78 35 Vanity Tel 0900 100 TIPTEL Internet www tiptel de 1 49 euros min from Deutsche Telekom landlines mobile network charges may var International g y vary Internet www tiptel com Tiptel GmbH Ricoweg 30 B1 A 2351 Wiener Neudorf Tel 02236 677 464 0 Fax 0223
75. on the keypad are editable Users can customize specific features for these keys according to their actual needs This function can only be set via the Web interface 1 Choose Phone gt DSS Key gt Programmable Key Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms Line Key gt gt a El NOTE Programmable Key gt gt SoftKey1 History sl Aut SoftKey2 SoftKey3 SoftKey4 ncel Local PhoneBook Broadsoft Group Broadsoft PhoneBook Cancel Reset to Default 2 Choose and customize specific features for these keys 3 Click Confirm button to save the change Softkey Layout The phone can support 12 kinds of call interface to set up softkey user can setup different function key according to his her own requirement or habit To set up softkey via web interface 1 Choose Phone gt Softkey Layout 35 Enterprise IP Phone Using the Basic Call Functions 2 Inthe Custom Softkey field chose Enable in the pull down menu 3 You can choose the corresponding call states which you want to set up the softkey in the Call States field 4 nn the desired one in the Unselect Softkeys Select Softkeys list and press the ES to move to the other list 5 And you can use ER EX to choose the order how to display in the call states 6 Click confirm to save the changes 7 Yo
76. oose Private Hold from the list 2 Press Confirm button to save the changes Shared Line The Shared Line Appearances SLA which is also named as BLA feature allows subscribers to share SIP lines and also provides status monitoring of the shared line When a user places an outgoing call using such an appearance all members belonging to that particular SLA group are notified of this usage and are blocked from using this line appearance until the line goes back to idle state or when the call is placed on hold Similarly all members of the SLA group are notified of an incoming call and the call can be picked up on a line appearance associated with the SLA extension To assign the key as Shared Line 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Shared Line from the list 2 Enter the condition code in the Value field 3 Inthe Line field select a line for which to apply this key the default one is Line 1 4 Press Confirm button to save the changes XML Group The keys can be configured as XML Group key Then pressing this key under the idle status you can enter the XML Group interface To assign the key as XML Group 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose XML Group from the list 2 In the Line field choose a remo
77. options 3 Press the Save hot key to save the changes To change the Daylight Saving Time Settings via the Web interface 1 Choose Phone gt Preference gt Daylight Saving Time to do the relating changes 2 Choose Enable option then you can set the Daylight Saving Time 3 Choose Automatic There is a table named as AutoDST xml has been saved in the configuration file If the table includes daylight saving time of your time zone it will 15 Enterprise IP Phone Using the Basic Call Functions show the Fixed Type By Date or By Week And the daylight saving time is unchangeable unless to update the AutoDST xml via auto provision Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms WEB Language English v D i E NOTE DHCP Time Disabled v Time Zone Time Zone 8 China Bejing v 0 Choose the time zone you are in Primary NTP Server cn pool ntp org NTP Server The server which is used Secondary NTP Server cn pool ntp org iy to synchronize the clock ofthe phone Update Interval seconds 11000 SA Update Interval Daylight Saving Time Automatic y a Specify the interval at which the unit will Fixed Type Di By Date D By Week Daylight Saving Time settings resh the time StartTime Month Day Hour Daylight Saving Time E Fe The parameter used to EndTime Month Day Hour active the daylight saving time Offse
78. ose Transport option in the pull down menu you can choose the TLS option and then click the Confirm button to save the change ve Tine NOTE Display Name P SIP service subscriber s name Basic gt gt which wil be used for Caller ID display Register Status Unknown Register Name Account Active COn e Off SIP service subscriber s ID fi ication er e used for authentication User Name Display Name User account provided by Register Name GA VoIP service provider User Name ld NAT Traversal Defines the STUN server will Password E be active or not SIP Server Port 5060 Y Proxy Require Disabled v A special parameter just for Enable Outbound Proxy Server E A ka deal av yee bone Outbound Proxy Server por sooo e server the value should e Transport TLS vy o com nortelnetworks firewall Backup Outbound Proxy Server port zu e EE ecs ere are TCP ree NAT Traversal Disabled E options The registered packet i the codecs you want protocol is UDP TCP or TLS TLS i STUN Server Port Transport Layer Security is Ee Voice Mail encrypted Advanced parameters for administrator Proxy Require a Anonymous Call off vy 0 On Code Off Code 2 Anonymous Call Rejection off vl DNS SRV If the SIP server cannot be used the phone will be connected on the server whi
79. other parties while mute is enabled To mute resume the conversation Press MUTE button during a conversation to mute all the conversations the icon H will be shown on the LCD Press it again to get the microphone return to normal conversation When you press the MUTE button all of the conversation will be muted Call Hold This call function allows you to place an active call on hold In this case your IP PBX might play a melody or message to the other party while waiting Other calls can be received and made while having a call on hold To hold resume a call 1 Press the HOLD button or Hold hot key to put your active call on hold 2 Ifthere is only one call on hold press the Resume hot key or Hold button to retrieve the call 3 Ifthere are more than one call on hold press the line keys to switch the current account The on hold calls are under different lines or the Up Down button to highlight the call The on hold calls are under the same lines then press the Resume hot key or Hold button to retrieve the call Note When you are under the call hold status putting down the handset the conversation AT Enterprise IP Phone Using the Basic Call Functions will go on over the speaker instead of hanging up the call Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances To enable disable Call Waiting via Phone interface 1 Press Menu gt
80. ou choose to enable the anonymous call function on your IP phone it will send information to the server and the server will enable disable the anonymous call function for your IP phone automatically Anonymous Call 3 Call On Code 5 Press the navigation keys to enter and choose whether to enable the anonymous rejection function The feature allows the subscriber to reject all calls from callers who have blocked the display of their calling identification information calling number and calling name Anonymous Call Rejection Disable 6 If you want to realize the anonymous rejection by server please choose and enter the Reject On Code and Reject Off Code When you choose to enable the anonymous reject function on your IP phone it will send information to the server and the server will enable disable the anonymous reject function for your IP phone automatically Note This configuration is only available for the current default account 7 Press the Save hot key to save the changes To set the anonymous call via the Web interface 1 Choose Account gt Basic gt Anonymous Call to do the relating changes Please refer to the instruction above for the parameters detail 2 Then click the Confirm button to save the changes Auto Redial Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up To set auto redial via the IP phone interface 1 Pre
81. rom the list 24 5 Enterprise IP Phone Using the Basic Call Functions 2 3 Subscribe Register Disabled v Subscribe for MWI Disabled v Q MWI Subscription Period Scope 0 84600 3600 seconds Caller ID Header FROM Y Y Use Session Timer Disabled v ti Session Timer seconds 1 Refresher Uac vy Use user phone Disabled v Ka Voice Encryption SRTP ion lor 9 ptime ms 20 vi BLF List URI E BLF List Code Q7 Shared Line Disabled v SA Dialog Info Call Pickup Disabled E Di BLA Number BLA Subscription Period Scope 60 7200 300 SIP Send MAC Disabled v 0 SIP Send Line Disabled v 0 SIP Registration Retry Timer Scope 0 1800 30 ei seconds Enable Signal Encode Disabled KE Signal Encode Key Conference Type Iech oo vi Local Conference URI ro ACD Subscription Period 120 3600 ieee k Confirm Cancel Enter the Conference URI Press Confirm button to save the changes To establish a conference 1 2 3 4 5 6 7 Press the Conf hot key during an active call Dial the number to conference in then press the Send hot key When the call is answered press the CONF button After the CONF is established initiator can continually add CONF members press Add hot key to enter into dial up interface enter the number press send button to dial out when the people answer the call he have been attended to the CONF Initiator c
82. s Send hot key to send out the message or Back hot key to return to the previous menu To delete the message via the Phone interface 1 After retrieving the specific message press Delete hot key 2 You are prompted to confirm the Delete press Yes hot key to delete the message press No hot key to return to previous menu Delete Message To edit the message via Web interface 1 Choose Phone gt SMS 2 Enter the account information target phone number message content 3 Press Send button to send out the message or Cancel button to cancel the operation Note You can not perform the messaging via Web interface except edit Message 60 Enterprise IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Setting Please refer to the previous part Configuration and Registration for the basic Account setting information The following table lists the instruction of the field about the advanced Account Setting Field Name UDP Keep alive Message UDP Keep alive Interval seconds Login Expire seconds Local SIP Port Local RTP Port RPort SIP Session Timer Subscribe Period seconds DTMF Type Description Defines whether to active the phone UDP Keep alive mechanism The default is Enabled This parameter specifies how often the phone will send a packet to the SIP server Default is 30 seconds This parameter specifies the time frequency that phone refreshes
83. send key ES STER Key As Send When you pick up the e it will dial out the Reserve in User Name Enabled v Set keys as call out function e number automatically Button Sound Enabled v Upload Logo Send Sound Enabled v The picture must be Hot Line To set the hot line number via the IP phone interface 1 Press Menu gt Features gt Hot Line gt Enter to enter the configuration page Hot Line 1 Number 2 Enter the hot line number and HotLine Delay time for example 20 seconds then press the Save hot key to save the changes 29 Enterprise IP Phone Using the Basic Call Functions 3 When you pick up the handset or press the speaker button and it will dial out the To set the Hot Line via the Web interface 1 Choose Phone gt Features 2 On Code Off Code Busy Target On Code Off Code No Answer After Ring Time seconds Target On Code Off Code General Information Call Waiting Call Waiting Tone Auto redial Key As Send Reserve in User Name Button Sound Send Sound Hotline Number Hotline Delay ReDialTone Emergency Busy ToneDelay seconds Ringer Device for Headset Headset Send Volume 1 53 Anonymous call C Jon opt C Jon Op 10 vi Enabled v Enabled v Disabled v Enabled 4 Enabled v Enabled 4 E sl Use Speaker M 29 To set the anonymous call via the IP phone interface 1 Press Menu gt Features gt Anon
84. sion number will be forwarded to the set number automatically To assign the key as Forward 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Forward from the list 2 Enter the extension number you want to forward to in the Extension field My a Enterprise IP Phone Using the Advanced Phone Functions 3 Press Confirm button to save the changes Transfer You are able to configure the key as a transfer key to perform the Blind Attended Semi Attended Transfer To assign the key as Transfer 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field and choose Transfer from the list 2 Enter the Number in the Value field when you are on a conversation press this key the phone will Blind transfer to the number Or you can leave it black to set as the transfer button 3 Press Confirm button to save the changes Hold The key can be configured as a hold key You can use this key to hold and retrieve a call during the conversation To assign the key as Hold 6 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Hold from the list 7 Press Confirm button to save the changes DND If the key is configured as DND key you are allowed to active
85. ss Menu gt Features gt Auto Redial gt Enter to enter the configuration page a Enterprise IP Phone Using the Basic Call Functions Auto Redial 1 Auto Redial Sitch 2 By the Switch hot key you can choose whether to enable the auto redial function 3 Press the navigation keys to choose and set the redial interval which is used to the set period to redial again when the call is denied access or expire It is measured by seconds 4 Press the navigation keys to choose and set the redial times 5 Press the Save hot key to save the changes To set auto redial via the Web interface 1 Choose Phone gt Features gt Auto Redial 2 Choose Enabled or Disabled in the pull down menu click confirm button to save the change Preference Features SoftkeyLayout DSSKey Action URL Voice Ring Tones DialPlan sms Forward P NOTE Always jon op Forward This feature allows you Target Q to forward an incoming On Code call to another phone O number Off Code ks Target Busy jon Op The number to which the incomina calls will be Target D i forwarded On Code On Cade OF Code EA The code that will be sent to PBX when it is No Answer C lon loff switched On After Ring Time seconds 10 v Q Off Code Taca e The code that will be zuge sent to PBX when it is On Code S switched Off Off Code Call Waiting This call feature allows General Information your p
86. ssword Make sure you are using the appropriate input method or enter the password via the web user interface Configuring via keypad Network Settings Press Menu gt Settings gt Advanced Settings enter the password and choose Network gt WAN Port PC Port VLAN Webserver Type 802 1x Settings Option to enter the internet relating configuration page Account Settings Press Menu gt Settings gt Advanced Settings enter the password and choose Accounts gt Enter to configure the account settings You can refer to the above Configuring via Web Page for the parameter details Enterprise IP Phone Using the Basic Call Functions Overview Keypad Instruction Go 5 You can check the following list which introduces the IP phone s keypad in details DTMF Keypad Navigation Keys Adjustment Bar Power Indication LED It will show the power status it will be on ifthe phone is powered offifthe phone is not powered and blink when someone calls in orthere is a call on mute Hot Key The screen will display labels for these keys to identify their context sensitive functions and you can custom softkeys under different status Line Key These buttons are used to active up to the three user accounts DTMF Keypad Use the DTMF hard keys to enter numbers letters and special characters Depending on the selected inpu
87. st and press the gt gt to move to the other list 3 Click Confirm to save the change Note Codec Selection can only be set via Web interface Contact Management Edit Add Delete Contact You can store a large number of contacts in your phone s contact list You can add edit delete dial and search for a contact in the contact list The directory includes Local Directory Blacklist Remote Phonebook and Broadsoft To add a Group via Phone interface 1 Press Dir gt Local Directory 2 Press Group hot key to enter to the Add Group page 3 Enter the group name and choose the ring 4 Press the save hot key to save Fdd Group Name AAA Deg se Enterprise IP Phone Using the Basic Call Functions To add a contact via Phone interface 1 2 3 4 5 6 7 Press Dir gt Local Directory Choose a group and press the Enter hot key Press Add hot key enter Name Office Mobile Other and Account options of the contact by the keypad Use the abc hot key to select between numeric and upper lower case alphanumeric modes Use the navigation keys to select the desired account as Line if you want to assign the contact to a specific account Choose and set a special ring tone for the contact Use the navigation keys to select the group which you want to assign Press Save hot key to add the contact or Back hot key to cancel the change Jj ontact Lk Back Add option Dial To
88. synchronize the clock of the phone Update Interval seconds 1000 e i Update Interval Daylight Saving Time Automatic vy Specify the interval at which the unit will Fixed Type By Date By week refresh the time StartTime Month Day Hour Daylight Saving Time i The parameter used to EndTime Month Day Hour SE the daylight saving Offset minutes Bine Enable or disable to set Manual Time Disabled vi time manually Time Format 24 Hour vi Ring Tone i i The upload ringtones Date Format www HMM DD ei must be format of wav whose sampling rate Live Dialpad Disabled v Q should be 8K mono 16 bit U law compression Inter Digit Time 1 14 seconds 4 Q Flash Hook Time lt 800ms 1 Backlight Time seconds 30 v Si Keyboard Lock Disabled v Ei Disabled WatchDog Menu Key Function Keys Note 1 The default password for unlock is admin gt Te Enterprise IP Phone Using the Basic Call Functions Audio Settings Volume You can adjust the volume of handset speaker headset Ring Volume To adjust the volume when you are not in an active call 1 Press Menu gt Settings gt Basic Settings 2 Scroll to Phone Volume and press Enter hot key highlight the one you want to adjust the volume use the Volume Adjustment Bar or navigation keys to adjust the volume fhorne t olume 1 Handset Volume 2 speaker Volume 3 Headset Volume Back Enter 3 Press OK
89. t UY Matches any single digit character which is dialed Matches an arbitrary number of its 2 Enterthe Code and Account set the Min Length and the Max Length option and then click the Confirm button to save Block Out The specific phone numbers can be forbidden to be call out from your IP phone 1 Choose Phone gt Dial Plan gt Block Out 2 Enter the phone number and Account and then click Add button to save the changes or choose the specific one in the list click Delete button to delete the record 3 You can select a record to modify then click Edit button to submit 4 You can not dial out the number from your IP phone unless it is removed from the Forbidden List 39 Enterprise IP Phone Using the Basic Call Functions Preference Features SoftkeyLayout DSSKey Action URL Voice Ring Tones DialPlan sms Replace Rule gt gt S B NOTE Dia now gt gt Digit 0 9 Area Code gt gt Identifies a specific digit do not use if it is Block Out gt gt defined as send key Index Block Out Number Account mi ee digit dialed pl 059914785 that is included in the 2 12345 mi Ba 3 D digit digit digit 4 m Specifies a range as a comme separated list 5 El hr ji a Matches any single 7 u digit character which is 8 C dialed 9 ja 10 E Matches an arbitrary number of digits Block Out Number Account Add lEdie Del Note 1
90. t minutes Mal es pr Enable or disable to set Manual Time Disabled vy 0 time manually Time Format 24 Hour vy 0 Ring Tone i The upload ringtones Date Format WWW MMM DD must be format of wav whose sampling rate Live Dialpad Disabled v o should be 8K mono 16 bit U law compression Inter Digit Time 1 14 seconds 4 7 Flash Hook Time lt 800ms 1 Backlight Time seconds 30 E 7 Keyboard Lock Disabled Y SA WatchDog Enabled k Note By default the time zone is 8 China Beijing Daylight Saving Time is Automatic Keypad Lock You can lock the keypad of your phone when you are temporarily not using it This function helps you to protect your phone from unauthorized use You can lock the following specific keys Menu Key The Menu hot keys can not be used until unlocked You can not access the menu of the phone Function Keys The hard function keys MESSAGE FORWARD RD OK X navigation Keys Volume adjustment button and line keys can not be used until unlocked You can not access the hot keys such as Conf Hold Mute Tran History Dir DND etc either All Keys All of the keys can not be used until unlocked You can only use the phone to answer the incoming calls Lock amp Answer You can only use the phone to answer the incoming calls But can not hung up the call by your party Or enter the menu pages to do some configurations To enable keypad lock via Phone interface 16 Enterprise IP
91. t mode you can enter digits lower upper case or special characters Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel Enterprise IP Phone Using the Basic Call Functions actions Cancel Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type Adjust the volume of the handset headset speaker and ring tone Lal Allows for hands free communication during calls Press to switch to the Group Listening mode avser Place and receive calls through an optionally connected headset A Mute audio transmission locally during calls Hard Feature Keys messace Allow users to access the Voice Mail interface directly C_ ER Forward the current call to third party When the phone is idle press to enter the forward configuration page Press to enter the Dialed Calls interface then choose a record to dial out LED Instruction Table 1 Line Keys LED Status Description Steady green The account is active Blinking green There is an incoming call to the account or there is a call on hold status off The phone is in idle status whatever registered unregistered Enterprise IP Phone Using the Basic Call Functions Table 2 Line Keys set to BLF LED Status Description Steady green The monitored account is in idle status Fast blinking green There is an incoming call to the monitored account Slow blin
92. tact you want to delete in the grid and then press the button Delete to confirm oman aunt Wn r Delete All Del Move to Contact Blacklist Choose the contacts you want to move in the Name Groups grid and press the button move to Office Num Loo Ring Auto xj Contact Blaklist to move Mobile Num it a er Num Import Account Auto M iieo list file Browse the file in XML Ring Aata Fr Please select tacts format Groups N A Fr MA AA Epot x Click Export button and create a file with whose E name you prefer to export ER how title 2 Or choose Contact gt Phone Call Info enter the number in the Dial a Number select the line from the Outgoing Identity list Then click the dial button to call out 3 Or choose Contact gt Phone Call Info click the number which you want to dial out from the call list the phone will dial out by corresponding account Contacts Group Information AT Enterprise IP Phone Using the Basic Call Functions eor Tre Local PhoneBook Blacklist Remote PhoneBook Phone Call Info LDAP Broadsoft Call Log Contacts All Contacts v SA Hanqup Index Name Office Num Mobile Num Other Num Account Groups aq 173 Auto ww 5 Auto 4 NOTE Add Contact Blacklist Fill out the contact information User shouldn t leave contact name blank par Mm 8 Delete Contact Blacklist Select the
93. te phone book to specify the record so you must configure the remote phone book at first 3 Press Confirm button to save the changes Group Pick up When you configure a Group Pick Up key you specify the extension group that you want to monitor Then when the monitored group receives a call you can press this key to pick up the incoming call If the group receives multiple calls simultaneously you will pick up the specific one the server assigns to you 80 Enterprise IP Phone Using the Advanced Phone Functions To assign the key as Group Pick Up 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you wantto make the assignment there is a pull down menu in the Type field and choose Group Pick Up option from the list 2 Enter the feature code for example 78 in the Value field 3 In the Line field select a line for which to apply this key 4 Press Confirm button to save the changes Paging You can configure the key as Paging key When you press this key the phone will dial the number out directly To assign the key as Paging 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Paging option from the list 2 Enter the number you want to dial out directly in the Value field 3 In the Line field select a line for which to apply this key 4 Press Confirm button to save the changes Record C
94. the Web interface press Browse button and choose the corresponding file Intercom Mute Disabled vi Intercom Tone Enabled vi o Intercom Barge Enabled v Call Completion Disabled vi 0 Enable Semi Attend Transfer Enabled vi o Blind Transfer OnHook Enabled v Attend Trans OnHook Enabled v Transfer on Conference Hang up Disabled v Feature Key Synchronisation Disabled v Time Out for Dial now Rule 1 ACD Auto Available Disabled v ACD Auto Available Timer 0 120s 60 RFC 2543 Hold Disabled Use Outbound Proxy In Dialog Enabled v IsDeal180 Enabled v Logon Wizard Disabled v PswPrefix PswLenath 0 PswDial Disabled v PushXML Server IP Use Logo v De Ei Logo settings you can select Upload Logo The pixel lt 132 64 oli lt nn SE Upload Cancel m 2 Press Upload button to complete the Logo Customization You will find the desired logo display on the idle screen 34 Enterprise IP Phone Using the Basic Call Functions Note You can also upload the Logo by AUTO PROVISION By the Web interface users can set a logo to be a System Logo or a Custom Logo and the Custom Logo can be deleted Only support DOB format file For more information please contact the administrator Programmable Key The hot key navigation keys and function keys
95. there is a pull down menu in the Type field choose SMS from the list 2 Press Confirm button to save the changes Pick Up When you configure a Pick Up key you specify the extension that you want to monitor Then when the monitored extension receives a call you can press this key to pick up the incoming calls To assign the key as Pick Up 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Pick Up option from the list 2 Enter the feature code for example input 78345 78 is the feature code and the 345 is the extension number you want to pickup in the Value field 3 In the Line field select a line for which to apply this key 4 Press Confirm button to save the changes Call Park Call Park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set The call park feature is activated by pressing a preprogrammed button or a special sequence of buttons When the conversation which is monitored was transferred to an unused extension number you can press this key to retrieve the call To assign the key as Call Park 76 Enterprise IP Phone Using the Advanced Phone Functions 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Call Park from th
96. tor for more information about the 85 Enterprise IP Phone Using the Advanced Phone Functions frequency and time period parameters You can enter up to 8 groups for each tone 2 If the frequency is set as 0 it means silence Voice To edit the Voice filed via Web interface 1 Choose Phone gt Voice 2 Set the following parameters shown in the table Parameter Echo canceller VAD CNG JITTER BUFFER Type Delay Description Defines whether to enable the echo canceller Voice activity detection VAD also known as speech activity detection or speech detection is a technique used in speech processing in which the presence or absence of human speech is detected A comfort noise generator CNG is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation It is a shared data area where voice packets can be collected stored and sent to the voice processor in evenly To choose the type of JITTER BUFFER adaptive or Fixed To set the Min Delay Max Delay and Normal Delay parameter Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms Echo Cancellation SA EJ NOTE Echo canceller Enabled el ei VAD O Voice Activity Detection VAD Disabled v CNG Enabled 9 et Noise Generation JITTER BUFFER Type 6 ladaptive Fixed JITTER BUFFER It is a shared data area
97. u can also click the Reset to Default button to reset the softkeys interface Preference Features Softkey Layout DSSKey Action URL Voice Ring Tones DialPlan sms Custom SoftKey Disabled v NOTE Send It will be available only Call States Dialing vi 0 when there is a number Switch It will be available only Selected Softkeys __ when there are not less ordered by position than two active calls Line It will be available only when there are not less than two available accounts Bel Only Cancel is available in the case of unregistered accounts or network failure Unselected Softkeys Call Switch Line Selection Pool Confirm Cancel Reset to Default Note 1 We can add the Empty key more than once but others can only choose once time and can t be repeat when you set up the Selected Softkeys key more than 4 options the LCD of phone will transfer the forth key with More automatically which can be use to switch to the next page and continue to show up the other key Live Dialpad Defines whether to dial out the dialed number automatically This function can only be set via the Web interface 1 Choose Phone gt Preference gt Live Dialpad 2 Enable or disable it in the pull down menu 3 Click Confirm button to save the change 2 46 Enterprise IP Phone Using the Basic Call Functions
98. up interface 84 Enterprise IP Phone Using the Advanced Phone Functions To assign the key as Local Group 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Local Group from the list 2 In the Line field choose a group 3 Press Confirm button to save the changes Broadsoft Group The keys can be configured as Broadsoft Group Then pressing this key under the idle status you can enter the Broadsoft Group interface To assign the key as Broadsoft Group 1 Choose Phone gt DSS Key gt Line Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Broadsoft Group from the list 2 In the Line field choose a broadsoft Group to specify the record so you must configure the Broadsoft Group at first 3 Press Confirm button to save the changes Tone Settings You can define the frequency and time period of all the following tones e Dial e Ring Back Busy e Congestion e Call Waiting e Dial Recall e Record e Info e Stutter Message e Auto Answer To edit the tone filed via Web interface 1 Choose Phone gt Tones 2 Enter the frequency and time period in ms as the following format Frequency Time Period for example 400 200 3 Press Confirm button to save the changes Cancel to cancel the change Note 1 Please contact your system administra
99. ure that you have received each item If you are missing any items contact your IP phone reseller Enterprise IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list e Attach the stand e Connect Handset and Headset e Connect Network and Power 1 Attach the Stand as shown below gr j S Stand attached _r A D 2 Connect Handset and Headset as shown below Note Headset is not provided in the packing list Please contact your distributor for more information 3 Connect Network and Power There are two ways for network and power source connections You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub Your system administrator will advise you on which one to use Enterprise IP Phone Getting Started H Internet HM Ll E DC5V Internet PC Oe 0 Note 1 If inline power is provided do not install AC adapter Make sure the Ethernet cable and switch hub is PoE compliant 2 The Internet Port can be also connected to Hub Switch IP PBX or other internet devices The phone can also share the network connection with other network devices such as PC Connect the phone s PC port and computer s Network Port together using an Ether
100. via Web interface Choose Phone gt Features gt Call Forward to do the relating changes Please refer the above configuration information Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary To configure Intercom option via phone interface 1 Press the following hot keys Menu gt Features gt Enter gt Intercom gt OK to enter the configuration page 5 Enterprise IP Phone Using the Basic Call Functions Intercom 1 Intercom Allow Disable 2 Intercom Allow To set whether to answer the incoming intercom calls 3 Intercom Mute To set whether to mute the incoming intercom calls automatically 4 Intercom Tone To set whether to play ring tones when there is incoming intercom calls to your extension 5 Intercom Barge To set whether to answer the incoming intercom calls during a conversation If the option is enabled when there is incoming intercom calls to your extension if you are on an intercom conversation it will refuse the call automatically or it will put the current call on hold and put the incoming intercom call through 6 Choose and set the different options by navigation keys and the Switch soft key 7 Press the Save soft key to save your changes During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call you can not be heard by the other party You can still hear all
101. y and capabilities on the local network Enable LLDP function the phone will go to switch to get related VLAN parameters automatically Synchronous with VALAN in switch To configure LLDP settings via Web interface 1 Choose Network gt Advanced gt LLDP gt Active option in the pull down menu choose enable 2 Then enter the corresponding Packet Interval in Packet Interval field 3 You can also disable this function when you choose disable in active field 4 Click the Confirm button to save the change 65 Enterprise IP Phone Using the Advanced Phone Functions riss some Tone Tom Internet Port WAN PC Port Advanced LLDP NOTE Active Disabled v EE VLAN 120 yy Ze A VLAN is a logical local Packet Interval 1120 Scope 1 3600s ae LAN that extends beyond a VLAN 0 single traditional LAN to a 7 group of LAN segments configurations VID 0 0 4094 USRPRIORITY 0 v Qos l When the network PC Port Active Disabled v capacity is insufficient 005 could provide VID 0 0 4094 priority to users by setting the value USRPRIORITY 0 i A Local RTP Port Port Link Define the port for voice transmission WAN Port Link auto negotiate PC Port Link auto negotiate v ven VPN Active Disabled v Upload VPN Config A Import Voice Qos Voice QoS 40 063 SIP 005 40 0 63 HTTPS This IP phone can support HTTPS Hypertext Transfer Protocol over Secure Socket
102. ymous Call gt Enter to enter the configuration page Anonymous Call 2 3 1 Line ID Line 1 By the Switch hot key you can choose the Line ID Press the navigation keys to enter and choose whether to enable the anonymous call function This feature allows the subscriber to make a call with the display of their calling identification information blocked 30 Switch dF number automatically if you do not press any keys for 20 seconds Input the Hotline Number and Hotline Delay then click the Confirm button to save the change e Ze Sei a u 9 Si Mir iewi miy call to another phone number Target The number to which the incoming calls will be forwarded On Code The code that will be sent to PBX when it is switched On Off Code The code that will be sent to PBX when it is switched Off Call Waiting This call feature allows your phone to accept other incoming calls during the conversation Key As Send Select or asthe send key Hotline Number When you pick up the phone it will dial out the hotline number automatically Upload Logo The picture must be format of dob it can be black and white or 2 gray Calo Set hotline number Enterprise IP Phone Using the Basic Call Functions Anonymous Call d Anonymous Call Disable 4 If you want to realize the anonymous call by server please choose and enter the Call On Code and Call Off Code When y

Tiptel IP 282 LCD Wired handset Black, Silver

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