Bixolon SRP-352plusII
Contents
1. Interface connector Drawer Power kick out supply connector connector 2 Host Printer DataQ LSB Data0 LSB _ 3 Host Priner _Datai Daai 4 Host Printer Data Daa 5 Host Printer Data ata 6 Host Printer _Data4 ata 7 Host Printer Datas ata 8 Host Printer Data6e Data6 9 Host Printer Data 7 MSB Data7 MSB S T N NC O pee o 14 6e oe 18 Printer 19730 19 30 3 t U a i s Pier afak nDaiaAval Dada nData Aval 3 GND ND N 34 Printer DK Status ND ND _ 35 Printer 5V ND ND 36 Host nSelectin 1284 Active 1284 Active _ Rev 1 02 9 SRP 350 352plusliA amp C 1 2 3 USB2 0 Interface O USB2 0 connector Drawer Power kick out supply connector connector Function Frame Ground pot VBUS Red Host Power DC5 V 500 mA pe D Write Differential Data Line 1 3 Connecting the Drawer ull 1 6 x WARNING Use a drawer that matches the printer specification Using an improper drawer may damage the drawer as well as the printer X CAUTION Do not connect a telephone line to the drawer kick out connector otherwise the printer and the telephone line may be damaged Plug the drawer cable into the drawer2. cccccecccceeceeseeeeeceeceeseecessecesseeeesseueessaeeesaaeeesaeeeesaaes 19 1 10 Connecting the Power Supply c cccccccsscccceseeccececseeeecsseeceuseessueeessseeseueeesaaes 19 2 ONE TEST aa na eee we eae pac a Ra 20 3 Hexadecimal DUMPING wiscsesteciceestewecseeteecdeeetenteswetaneseetonceestsaudbeelaereeestenteswetasteeetecuees 21 PC INC AO ON aig atetateat etree eee te eg te rete tueeete ete jeete emcee tancnes eeeeeteetececneeteaeenenes 22 Bs PADD GIN E E A eect ante euch andevecbanentuebasentsiceapeubeiceachnteueapeseucbacaseucbucdedecbuventucnencts 23 Sy USAIN Prie da ede Ned hE eh hI ed dd eh hae died ch ie hed tia 23 Fe Ky ae iA 11 VCO 0 La eee ger ere ene te nee ne ance ree eae eee eee E E 23 Rev 1 02 6 SRP 350 352plusllA amp C 1 Setting Up the Printer 1 1 Unpacking Your printer box should include these items If any items are damaged or missing please contact your dealer for assistance SRP 350 352plusllA Cover Cable Roll Paper Manual Power Cord CD USB A A CABLE Rev 1 02 SRP 350 352plusllA amp C 1 2 Connecting the Cables You can connect up the three cables to the printer They all connect to the connector panel on the back of the printer which is shown below Xx NOTE Before connecting any of the cables make sure that both the printer and the host are turned off 1 2 1 Serial Interface RS 232C N mE
3. BIXOLON User s Manual SRP 350 352plusllA amp C Thermal Printer Rev 1 02 http www bixolon com SRP 350 352plusliA amp C WE Safety Precautions In using the present appliance please keep the following safety regulations in order to prevent any hazard or material damage WARNING Violating following instructions can cause serious injury or death Do not plug several products in one multi outlet You must use only the supplied adapter e This can provoke over heating and a fire e It is dangerous to use other adapters e If the plug is wet or dirty dry or wipe it before usage e If the plug does not fit perfectly with the outlet do not plug in e Be sure to use only standardized multi outlets ONLY SUPPLIED ADAPTER z PROHIBITED PROHIBITED Do not pull the cable to unplug Keep the plastic bag out of children s reach e This can damage the cable which is the origin of a fire or a e If not a child may put the bag on his head breakdown of the printer PROHIBITED Do not plug in or unplug with your hands wet Do not bend the cable by force or leave it under any heavy object e You can be electrocuted e A damaged cable can cause a fire PROHIBITED wee PROHIBITED Rev 1 02 2 CAUTION SRP 350 352plusliA amp C Violating following instructions can cause slight wound or damage the appliance If you observe a strange smoke odor or noise from the printer unplug it before taking follow
4. O Interface connector Drawer Power kick out supply connector connector x When the Dip Switch is ON on the Serial Interface Board DTR and RTS are connected each other PRINTER HOST PRINTER PRINTER SIDE 25P SIDE 25P SIDE 25P SIDE 9P Shield 3 RXD TXD RXD RXD TXD TXD TXD CTS i CTS 8 CTS RTS CTS RTS RTS DTR DSR DTR DTR DSR BODY Frame GND Frame Ground gt Z gt SSS o This signal indicates whether the host computer can receive data H W flow control 1 MARK Logic1 The host can receive a data DSR Input 2 SPACE Logic0 The host can not receive a data 3 The printer transmits a data to the host after confirming this signal 4 When XON XOFF flow control is selected the printer does not check this signal Signal GND Signal Ground This signal indicates whether the printer is busy H W flow control 1 MARK Logic1 The printer is busy 2 SPACE Logic0 The printer is not busy ee mee Suput 3 The host transmits a data to the printer after confirming this signal 4 When XON XOFF flow control is selected the host does not check this signal Shield Frame GND s Frame Ground eeeseaesesesa O Rev 1 02 8 SRP 350 352plusliA amp C 1 2 2 Parallel Interface IEEE1284 o o HRe O
5. 6 The self test automatically ends and cuts the paper after printing the following COMPLETED 2 The printer is ready to receive data as soon as it completes the self test Rev 1 02 20 SRP 350 352plusllA amp C 3 Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems When you turn on the hexadecimal dump function the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump function follow these steps 3 1 After you make sure that the printer is off open the cover 3 2 Turn on the printer while holding down the FEED button 3 3 Close the cover then the printer enters the hexadecimal dump mode 3 4 Run any software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes 1B 21 00 1B 26 02 40 40 40 40 amp 02 OD 1B 44 OA 14 1E 28 28 28 eh a D oe og hy oe AA 00 01 OA 41 OD 42 OA 43 43 43 A B CCC A period is printed for each code that has no ASCII equivalent During the hex dump all commands except DLE EOT and DLE ENQ are disabled 3 5 When the printing finishes turn off the printer 3 6 Turn on the printer and then the hexadec
6. OFF ON OFF OFF Page2 850 Multilingual OFF OFF OFF ON ON OFF Page3 860 Portuguese OFF OFF ON OFF OFF OFF Page4 863 Canadian French OFF OFF ON OFF ON OFF Page5 865 Nordic OFF OFF ON ON OFF OFF Page 16 1252 Latin OFF ee Oe ae 866 Cyrillic 2 OFF ON OFF ON OFF OFF Page 21 862 Hebrew DOS code OFF ON ON ON OFF OFF Page 25 1254 Turkish ON OFF OFF OFF OFF OFF Page27 Farsi ON OFF OFF OFF ON OFF Page 28 1251 Cyrillic ON ON ON OFF ON OFF Page 40 1256 Arabic ON ON ON ON OFF OFF Page41 1258 Vietnam OFF OFF ON OFF OFF ON _ Page47 1250 Czech MSW3 Select Emulation Refer to following Table 48 Reseved FixedtoOFF OFF OFF ON Emulation fF OFF ON _ _ OFF _ _ Emuationg OFF ON _ ON Emulation ON OFF OFF Emulation Rev 1 02 14 SRP 350 352plusliA amp C MSW4 p14 Reseved FixedtoOFF o 2 Reseved FixedtoOFF Refer to following Table MSW 4 4 MSW 4 3 Single byte Font Selection 12 x 24 Fixed to OFF 172 _ Reseved FixedtoOFF 46 Reserved FixedtoOFF 8 2inch Center mode Enable Disable MSW6 Auto internal buzzer after cutting Auto internal buzzer option drawer Auto external buzzer after cutting 5 8 Reserved Fixed to OF F MSW 11 p18 Reserved Fixed to OF
7. can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal WE Label Material Control Label PC Other Labels PET Rev 1 02 4 SRP 350 352plusllA amp C E Introduction The SRP 350 352plusll Roll Printer are designed for use with electronic instruments such as system ECR POS banking equipment computer peripheral equipment etc The main features of the printer are as follows 1 High speed printing 59 1 6 Feed lines per second 2 Low noise thermal printing 3 The data buffer allows the unit to receive print data even during printing 4 Peripheral units drive circuit enables control of external devices such as cash drawer 5 Characters can be scaled up to 64 times compared to it s original size 6 Bar code printing is possible by using a bar code command 7 Different print densities can be selected by DIP switches Please be sure to read the instruction in this manual carefully before using your new SRP 350 352plusil Xx NOTE The socket outlet shall be near the equipment and it shall be easy accessible Xx All specifications are subjected to change without notice We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products In following product specifications and or user manual cont
8. kick out connector on the back of the printer next to the power supply connector Frame ground J o Le Drawer kick out drive signal 1 Output 3 Drawer open close signal 24V OOo a Drawer kick out drive signal 2 Output 6 Signal ground ee ee x Drawer Port is 24Vdc 2 5A Output rating Class 1 Rev 1 02 10 SRP 350 352plusllA amp C 1 4 Setting the Dip Switches 1 4 1 Serial Interface RS 232C e DIP Switch 1 Oo Ys Y Parity Selection EVEN n 000 oF 6 MEZE Baud rate Selection bps Refer to the following Table 1 TP Switch 2 e Ca Default Auto cutter control n a Partial cut Internal bell control Internal bell disable Internal bell enable Auto Cutter Auto cutter disable Auto cutter enable 24 Reserved OFF o 2 5 26 Print Density Refer to the following table 2 Near End Sensor Status 2 8 External buzzer control External buzzer External buzzer OFF enable disable 1 4 2 Parallel amp USB2 0 Interface e DIP Switch 1 SW Function ON OFF Default at kea O e O e Reserved OFF C4 Reseved O o o OF 15 Reserved J oZ SOO 16 Reserved J Z SO 1 7 Reseved i CON 1 8 Reseved OF DIP Switch 2 Internal bell Internal bell control Internal bell disable Auto Cutter Auto cutter disable Auto cutter enable E a ee a a EE Print Density Refer to the following table 2 Near End Sensor Statu
9. on the roll when the near end sensor is triggered you can change the near end sensor setting Rotate the near end sensor tab at front or rear position See the below figure 1 8 Using the Printer Control Panel POWER ERROR PAPER FEED Rev 1 02 O POWER The POWER light is on whenever the printer is on O ERROR This indicates an error PAPER This light indicates the near end of the paper roll Install a new paper roll and the printer Will continue printing When the light blinks it indicates the self test printing standby state or macro execution Standby state when the macro execution command is used FEED Press the FEED button once to advance paper one line You can also hold down the FEED button to feed paper continuously 18 SRP 350 352plusliA amp C 1 9 Connecting the computer You need an appropriate interface cable 1 Plug the cable connector securely into the printer s interface connector 1 9 1 9 2 Tighten the screws on both sides of the cable connector 1 9 3 Attach the other end of the cable to the computer 1 10 Connecting the Power Supply Xx CAUTIONS When connecting or disconnecting the power supply from the printer make sure that the power supply is not plugged into an electrical outlet Otherwise you may damage the power supply or the printer If the power supply s rated voltage and your outlet s voltage do not match contact your dealer for assistance Do not p
10. Clean the platen roller and paper end sensor with cotton swab moistened with water 5 1 4 Insert a paper roll and close the printer cover The remained amount of paper detected by paper near end sensor varies with the diameter of the paper core To adjust the remained amount contact your dealer 5 2 Using Wall Mount Please disable the near end paper function by making dip switch 2 7 on when you use the printer in wall mount position where the near end paper function will not work well Rev 1 02 23
11. F Rev 1 02 15 SRP 350 352plusliA amp C 1 6 Installing or Replacing the Paper Roll x NOTE Be sure to use paper rolls that meet the specifications Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly 1 6 1 Make sure that the printer is not receiving data otherwise data may be lost 1 6 2 Open the paper roll cover by pressing the cover open button Xx NOTE Do not open the print cover while the printer is operating This may damage the printer 1 6 3 Remove the used paper roll core if there is one 1 6 4 Insert the paper roll as shown Rev 1 02 16 SRP 350 352plusliA amp C 1 6 5 Be sure to note the correct direction that the paper comes off the roll x NOTE When closing the cover press the center of printer cover firmly to prevent paper miss loading 1 6 7 Tear off the paper as shown Rev 1 02 17 SRP 350 352plusliA amp C 1 7 Adjustments and Settings The SRP 350 352plusll is set up at the factory to be appropriate for almost all users It does however offer some settings for users with special requirements It has DIP switches that allow you to change communication settings such as handshaking and parity check as well as print density The SRP 350 352plusll also has a near end sensor for the paper This can give you a warning when the paper is almost out If you find that there is not enough paper remaining
12. ent may be changed without prior notice Rev 1 02 9 SRP 350 352plusllA amp C E Table of Contents 1 Setting Up the Printer coceccc sacs cosas ca seee ace sacee cs necntacs sacesess cose seoseee secncasscecssecstecesaresasiscsese 7 T ID ACKING sosa suctetet ns atutst a hogtntstaentatnesestatatsantgintsuaimiaiaestony 7 t2 CGonmecting ING CaDlES sosesssersenswsussssnaervoiveaactoieumesteienne eueiveusubosenmaueeieiusereiveesepeieseeseetes 8 t21 Senallntenrace RS 232C0 ciio 8 1 2 2 Parallel Interface IEEE1284 cee ccccceccceeceeeeeeeceeeseeeseesaeeeeeseeesaeeseess 9 12223 WSB2 0 IMC ACE srini a a ba 10 To Connecting ING DraWe sirra enteaniastedsedeutedgiemeeets 10 TAS Seting TS DO SWINGS osna NE A 11 124 1 Serial Inletiace RS 262C sncieseriacerctiacteesiearienemctivnsingnusnianineiacinsietens 11 1 4 2 Parallel amp USB2 0 Interface ccc ceccccsececcseeeceeseeceeseecseeeessaeeessaeeesaaeeeeas 11 1 4 3 Auto Cutter Enable Disable Selection cc cccccccceeeeeeeeeeeeeeeeeeeesaeeeeeeneees 12 125 SEUNG IMS Memory SWING Saase eee EEE EOE 13 1 6 Installing or Replacing the Paper Roll ccccccsecccseeceeeeseeeseeeseeeeeeeesseeeeeeeneeenees 16 Tr AduUstmemns and SC HINO S suderserseoceusrseswosdsdueveadedarsaadedesvedssduesaedudenvecdemendeeeeddeeds 18 TO WSIS UC Fade ei taeda bark heieadaet tee taeh ciel Soe dae dent ict joni ecieidess ine ene seides aes aceeeteidas 18 1 9 Connecting the COMPUTEL
13. imal mode is off Rev 1 02 21 SRP 350 352plusliA amp C 4 Specification Details Thermal Line Printing SRP 350plusll 180 dpi 7dots mm SRP 352plusll 203 dpi 8dots mm 72mm SRP 350plusll Characters per line 42 Font A 56 Font B 56 Font C Default SRP 352plusll 48 Font A 64 Font B 64 Font SRP 350plusll Printing Speed 1 iy ee eS Printer 61 33 lines sec 230 mm sec 4K Bytes 100 240 VAC 50 60 Hz 24 VDC 0 45 C Operatin 20 60 rage Humidity 10 90 RH Storage Except for paper 1 800 000 Cuts 70 000 000 Lines Paper Type Paper Roll Roll Width 79 5 0 5mm Roll Diameter Max 83mm Paper Paper Thickness 0 062 0 075mm Inner 012mm 0 47 Felner Mae Outer 018mm 0 71 Xx Note 1 Printing speed may be slower depending on the data transmission speed and the combination of control commands 2 The above values are calculated under printing level 2 with recommended paper at normal temperature The values may vary with environment temperature printing level etc 3 The switch is the disconnecting device Turn off switch from any hazard Rev 1 02 22 SRP 350 352plusllA amp C 5 Appendix 5 1 Cleaning Printer Paper dust inside the printer may lower the print quality In this case clean the printer as follows 5 1 1 Open the printer cover and remove the paper if exists 5 1 2 Clean the print head with a cotton swab moistened with alcohol solvent 5 1 3
14. ing measures e Switch off the printer and unplug the set from the mains e After the disappearance of the smoke call your dealer to repair it TO UNPLUG Install the printer on the stable surface e If the printer falls down it can be broken and you can hurt yourself PROHIBITED Do not let water or other foreign objects in the printer e If this happened switch off and unplug the printer before calling your dealer PROHIBITED Rev 1 02 Keep the desiccant out of children s reach e If not they may eat it Oo PROHIBITED Use only approved accessories and do not try to disassemble repair or remodel it for yourself e Call your dealer when you need these services e Do not touch the blade of auto cutter DISASSEMBLING PROHIBITED Do not use the printer when it is out of order This can cause a fire or an electrocution e Switch off and unplug the printer before calling your dealer TO UNPLUG SRP 350 352plusllA amp C E Warning U S A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio com
15. lug in the power cord Otherwise you may damage the power supply or the printer 1 10 1 Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 1 10 2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet 1 10 3 Plug in the power supply s cable as shown below Notice that the flat side of the plug faces down Power Connector kag SB Power Cable NOTE To remove the DC cable connector make sure that the power supply s power cord is unplugged then grasp the connector at the arrow and pull it straight out Rev 1 02 19 SRP 350 352plusllA amp C 2 Self test The self test checks whether the printer has any problems If the printer does not function properly contact your dealer The self test checks the following 2 1 Make sure paper roll has been installed properly 2 2 Turn on the power while holding down the FEED button The self test begins 2 3 The self test prints the current printer status which provides the control ROM version and the DIP switch setting 2 4 After printing the current printer status self test printing will print the following and pause The PAPER LED light blinks SELF TEST PRINTING PLEASE PRESS THE FEED BUTTON 2 5 Press the FEED button to continue printing The printer prints a pattern using the built in character set 2
16. munications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Mi Notice Canada This Apparatus complies with class A limits for radio interference as specified in the Canadian department of communications radio interference regulations Get appareil est conforme aux normes class A d interference radio tel que specifier par ministre canadien des communications dans les reglements d interference radio E Caution Some semiconductor devices are easily damaged by static electricity You should turn the printer OFF before you connect or remove the cables on the rear side in order to guard the printer against the static electricity If the printer is damaged by the static electricity you should turn the printer OFF WE Waste Electrical and Electric Equipment WEEE This marking shown on the product or its literature indicates that is should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it Me responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they
17. s External buzzer External buzzer Rev 1 02 11 SRP 350 352plusliA amp C e Table 1 Baud rate bps Selection 1 4 3 Auto Cutter Enable Disable selection Dip Switch Set 2 SW 2 3 ON Auto Cutter Disabled PON Auto Cutter Enabled Application Ignores Auto Cutter error for continuous printing Rev 1 02 12 SRP 350 352plusllA amp C 1 5 Setting the Memory Switches This printer has Memory Switch set which is software switches Memory Switch set has MSW1 MSW2 MSW8 MSW9 Customize value Serial communication condition Memory Switch setting utility can change the Memory Switch set to ON or OFF as shown in the table below default all OFF NOTE The Memory Switch is available to be changed by three methods Memory Switch setting utility Control from BXL POS command Settings of the Memory Switch are stored in the NV memory therefore even if the printer is turned off the settings are maintained MSW 1 1 a Select Print Soeed Refer to following Table 38 8 Reserved Fixed to OFF 180dpi 203dpi MSW2 Specification for Destination Double byte Country Single byte Country Reserved Fixed to OFF Code Page Selection Refer to following Table Rev 1 02 13 SRP 350 352plusliA amp C OFF OFF OFF OFF OFF OFF Page0 437 USA Standard Europe OFF OFF OFF OFF ON OFF Page1 _ Katakana OFF OFF
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