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Intermec CN50

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2. NST eee dt dada 10 About Battery Lite and Conservation Dur 11 AboULthe Keypads ds 12 AboutthePowet 13 About tlie Color Coded Keys axi tp tego 13 Capitalize Charice sts 14 Enter Characters on the Numeric Keypad cocco ico poer Up rtr cerie bees 15 Configure the tee E eene Ma acf de 15 MG USC Tie VON de C choose mea arme bue Dep aso didt sd 15 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Contents Inserta Muros Cards soi Stop uiis LIC oe Ran ee Edu diu E E EE 16 Eranster Files Torand Froni Your PG 17 2 About the User Interface and Intermec Applications 19 About the User IEEE Et er to eb eed EE Beatie 20 About the Hottie SCreen sau o tere oo duda edd aoe ipd eu ne secs 20 dJuatle Dar Stas ICOHS bosses eee MEUM P ata Gia owe 22 Aliemthe Screen Usine the Stylus occus 25 Align the Sereen Usine the ed dotar de 26 Rotate the Screen 26 About Intermec AP DICALONS is S aS hber babe dodi 27 Applications Available on the Mobile 28 Applications You Can Download to the Mobile Computer 29 3 Use the Phon
3. 111 parcodeSvmDoloplES ea i qu s update 111 Docking Connector Specifications ree ie how Re M s ded bees 112 CNSO Imager Reading DIstaHces REV EIU P 112 EA21 Area Imager Minimum Reading 113 EA21 Area Imager Typical Reading 1 114 EA11 Area Imager Minimum Reading 116 EA11 Area Imager Typical Reading Distances 117 Dealt Coni Ura OIN BE TEEN 118 Data Collection Seia r a E E bes 118 B Keypads and Keystrokes 121 Charicreis cic Gone tee canoe GPL itd dp ia 122 C Imager Configuration Bar 9 127 Basic Configuration Bar Codes ios ptio ol Em utere be s ayaa ae 128 Imager rede Maed comede e ad adig dpa pira etd ait 128 ovm bolog y Dar C Odes esos us utes ee cee Ob DUE eb eoa Reap i es a dabas 129 pp 133 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual ix CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your
4. CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 99 Chapter 9 Troubleshoot and Maintain the Computer Check 802 11 Network Status If you have trouble connecting to your 802 11 wireless network e Make sure you have correctly set network parameters the mobile computer Check your wireless security settings Follow the next procedure to verify available access points and networks check signal strength and view other diagnostics If you need to contact Intermec Product Support this information can be helpful in troubleshooting wireless network connection issues 1 Tap Start gt File Explorer gt Program Files gt Intermec gt Network gt Wi Fi gt ISpyWiFi The ISpyWiFi application launches The ISpy tab shows e MAC address and IP address of the 802 11 radio e network association status including the SSID and MAC address of the access point security configuration radio transmit power and signal strength information 2 Tap the Scan tab to viewa list of available 802 11 networks The list includes the signal strength channel and MAC address for each network e Tap Scan to refresh the screen 3 Tap the Supp tab to view radio supplicant information including a list of supplicant events and authentication status e Toverify the settings for the currently active security profile tap Configure Profile Intermec Settings launches for you to configure 802 11 Radio settings e
5. Use Open No Security Associations With Funk You can configure your mobile computer for no security with Funk 1 Start Intermec Settings 2 Choose Communications gt 802 11 Radio gt Funk Security 3 Select the active profile you are using 4 For Association choose Open 5 For Encryption choose None 6 Tap OK Your settings are saved About Microsoft Security With Microsoft Wireless Zero Configuration WZC you can configure e WPA or WPA2 e 602 1x e Static WEP Select Microsoft Security The default security setting is Funk If you want to use Microsoft Wireless Zero Configuration WZC security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted to save your settings and reset your computer for your change to take effect 1 Start Intermec Settings For help see How to Configure the Computer on page 60 2 Choose Communications gt 802 11 Radio gt Security Choice 82 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer 3 From the Security Choice list select Microsoft Security An alert 4 box appears telling you that you must save your settings and warm boot the computer for the new security choice to take effect Choose Yes The computer resets and starts with Microsoft Security as the Security Choice Configure WPA or WPA2 Enterprise 802 1x Security With Microsoft
6. 77 EES qu ee 50 ae Memes pond sans 86 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual vii Contents 8 Manage the 89 Manage the Computer in Your Network 252 ve ESPERE LV 90 Manage the Computer With SmartSystems 90 Manage the Computer Using Third Party Software 91 Develop and Install dente 91 Package tint E aoe Roose pie pido at ubl yarn etek eios 91 Choose a lat cer Location esed UU PSOE 91 Install Applications Using SmartSystems Foundation Console 92 Install Applications Using Microsoft ActiveSync or Windows Mobile Device Cen DO onum M oe ERT d eL o UM ares 92 Install Applications Using a MicroSD Card o ehe ker E 93 Install Applications Using a ScanNGo Bar 94 Latinch Appliedtions Automatically 94 the Syste SOMWale codes E 94 Update Individual or Multiple Computers Using SmartSystems Console 95 Update Individual Mobile Computers Using a microSD 96 9 Troubleshoot and Maintain the 97 Troubleshoot Your Mobile Computer uoces hori pee thai d test eek eee 98 TroublesHootthe
7. Disable Disable Default Value 1D and 2D Standard Disable Disable Default Value 0 300 ms 0 Disable 0 Keypads and Keystrokes 121 Appendix B Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad If there 1s no sequence of keystrokes for a particular character or function it is only available through the soft input panel SIP which can be accessed by tapping the keyboard icon on the touch screen Alphanumeric Characters Character Numeric Keypad QWERTY Keypad i 2 i 2 2 i 2 2 2 4 3 3 3 3 3 3 4 4 4 i 4 4 4 5 s 5 5 5 5 5 6 i 6 6 6 6 5 P Cv e z s c amp CJ 9 m 9 5 122 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Appendix B Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad Q R s i v i v 9 w i 9 9 0 9 9 9 Ce Ce Co Le z 1 2 0 1 2 2 0 B 1 2 2 2 c j 0 k 9 1 3 3 i 1 3 3 3 0 E i 1 4 0 6 1 4 4 K 4 4 0 J 1 5 2 s 1
8. 50 you need to set the local date and time CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 35 Chapter 3 Use the Phone e e Note The CN50 must be activated within 24 hours of contacting Sprint with the MEID 1 Inastrong signal area turn on or reboot the 50 to automatically start the Hands Free Activation wizard 2 If activation is unsuccessful on the first attempt the wizard counts down from 60 seconds and tries again It continues this process four times At this point you can reboot the 50 to retry activation or contact Intermec Support Note You can stop the activation process at any time by tapping Cancel The wizard starts the process again the next time you boot up the CN50 3 The wizard states when the activation 1s successful You can test che service by navigating to a website or making a phone call Activate the Computer on Verizon 36 Use the following procedures to activate 50 programmed for Verizon The voice service must be activated before you can activate the data service Activate the Voice Service for Verizon 1 Dial 228 to initialize the Verizon programming 2 Dial 1 when prompted to complete the process This will activate the voice service on the 50 and program the phone number into the cell phone A status message appears when the programming ts successful 3 Close the status message The phone resets Activate the Data Service for Verizon
9. For more information on all parameters in Intermec Settings see the Intermec Settings Command Reference Manual Navigate in Intermec Settings You can easily navigate through the screens in Intermec Settings to find the parameter you need to configure To move down a level in Intermec Settings e Tap the menu item in the list To move back a level in Intermec Settings Tap Back or Cancel on the Tile bar To save a parameter setting Tap OK To exit Intermec Settings Tap Menu gt Exit or OK 64 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer Configure Profile Settings With Intermec Settings A profile is a set of predefined values that you can easily apply to the computer to ensure optimal performance in a specific scenario The end user does not need to figure out the right settings because we have already done this for you Profile Settings 1s available from the Start menu so you can make it available to the end user for easy configuration Use Intermec Settings to determine the profiles you want the end user to see in the Profile Settings application 1 Go to Device Settings gt Profile Settings Application 2 Select Power or Scanning 3 From the Power or Scanning submenu check or clear the Display check box for the settings you want to have available to the end user 4 Click OK to save your selection Restore Default Settings You can resto
10. Optional To make the CN50 visible to other Bluetooth devices tap Make this device visible to other devices 4 Tap OK The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports But if you clean boot your CN50 you need to recreate pairings to devices CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 69 Chapter 7 Configure the Computer Connect to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner such as che SF51 or SR61 by using the Wireless Scanning enabler 1 Tap Start gt Settings gt System gt Wireless Scanning Wireless Scanners A x wal 11 25 This enabler manages Bluetooth scanner connections an Ehis device Add Device Cancel Wireless 5canners Ay 21 E How would you like to set Your Scanner ap Quick Connect 3 Search 7 Manual 70 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer 3 To add a scanner by scanning a bar code on the CN50 Tap Quick Connect and then tap Next b Scanthe bar code and tap Finish To search for scanners a TapSearch and then tap Next The CN50 looks for scanners and the Bluetooth device names of found scanners appears in the list b Tapthescanner device name in the list and then tap Next The scanner is paired with the 50 To manually add a scanner a Tap Manualand then tap Next b Enterthe Bluetooth
11. Wi Fi Connection s cocos ces px Sepp EHE REED Kd 98 TroublesBoot02 1x SECULIDI oad di uie fup eee 98 Check 802 LL NOUWOER SESEUS rerea deos fest aie bine 100 Troubleshoot Reading Bar Codes TIO IAN de e tuo RES 101 Troubleshoot Operating the Computer Y ies tee 103 CalEProduct odpDOELu sess buste tunt weedeat ae que ad e 104 Pind Your Configuration ve Fue Rib Elbe E eme 104 Find Your Software and Firmware Version 105 R setthe 105 Wart BOOTHE Compute es nee eitis abo oL enimse 105 Cold Boot the Comp tet OE EE NV Ep E 105 Clean Computer eb oro XP BE 106 Clean the Comp erp OUR LEE E EIUS 107 viii CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Contents A Specifications and Default 5 109 Physical and Environmental Specifications 110 CNSO Physical ONEN OS E cte mie ders 110 Environmental SDECIFICatlOHS es 33 5095 dud wed deseo bed a EE 110 Power and Electrical Specifications breite b le Pub 110 qu NE RYE USE ieee Goo Sd 110 HOWE Ss Dec AES LIONS sso rubro Paphos apte AEN E 110 Kevpad sed accra ee dat fosa tt
12. third party cab files Choose a Target Location You can have your cab file place your application in any of these memory locations on the CN50 The ObjectStore e The optional microSD card Depending on available disk space you may want to consider installing your application files on the microSD card Using a microSD card creates the Storage Card folder the CN50 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 91 Chapter 8 Manage the Computer The non volatile Flash File Store Applications and data in the Flash File Store will persist through a clean boot Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system 15 installed in the appropriate location When you copy a cab file to the CabFiles folder the folder automatically extracts that cab file on every cold boot For more information about AutoRun see the Intermec Developer Library IDL Resource Kit Developers Guide Install Applications Using SmartSystems Foundation Console Your CN50 is SmartSystems enabled which lets you use the SmartSystems console to install Intermec applications on your 50 The console is part of SmartSystems Foundation For more information go to the Intermec website at www intermec com SmartSystems 1 Download your application file from the Intermec website and unzip it on your desktop PC 2 Double click the application file to install it The app
13. us sos Screen Rotation Display layout can be automatically rotated by sensing the device orientation Select one of Ehe Following rotation settings Enable all C Enabled selected applications B Disabled For selected applications Disable all Selected applications may be specified in screen rotation settings File 2 Select the rotation option 3 Tap OK About Intermec Applications Intermec provides many useful applications to help you configure troubleshoot and connect your computer to other devices and networks You can also download additional applications from Intermec to help you use all of the features available for your mobile computer CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 27 Chapter 2 About the User Interface and Intermec Applications Applications Available on the Mobile Computer Use the following table to understand some of the Intermec applications available on your computer 28 Intermec Applications Available on the Mobile Computer Icon Application E Intermec x Settings p Profile Settings Wireless Center Wireless Scanning ry Wireless Printing Description Use Intermec Settings to configure your computer You can use Intermec Settings to individually configure a computer or you can use it through SmartSystems to configure all of your computers For more information see Use Intermec Settings On the Computer on page
14. 5 5 2 K CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 123 Appendix B Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad i 9 1 5 5 5 ojo M 1 6 0 N 1 Ce Le ojn 5 CD Ce Le Le 0 0 1 7 0 P Q 1 7 7 0 0 MW 2 R 1 7 7 7 7 0 s i 1 8 ojn 1 ojn d 1 8 8 8 9 V i 1 9 9 w n 1 9 9 2 X 8 1 9 9 9 2 1 9 9 9 9 9 z i Co 1 2 3 1 i 4 5 5 2 124 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Appendix B Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad i 6 N 9 Characters and Functions To Enter Numeric Keypad QWERTY Keypad at symbol N A Q amp ampersand N A s asterisk N A c colon N A D comma N A X dollar N A E exclamation N A 0 hyphen e 6 percent N A R period plus V question mark N A A apostrophe N A z Forward Tab Ie ie CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 125 Appendix B Keypads and Keystrokes To Enter Backspace Up Arrow Down Arrow Left Arrow Right Arrow CapsLock Enter ok Shift Space Start Windows Esc Backlight Talk End cal
15. 60 Use Profile Settings to easily configure the computer for a specific use You can choose predefined values for the Power and Scanning To apply a profile setting tap the Profile Setting you want to use message indicating that the changes are saved and a check mark appears next to your choice You can choose which Profile Settings to display using Intermec Settings For help see Configure Profile Settings With Intermec Settings on page 65 Use the Wireless Center to turn radios Wi Fi Bluetooth phone on and off and configure settings for each radio Use the Wireless Scanning application to connect to a Bluetooth scanner For more information see Connect to a Bluetooth Scanner on page 70 Use the Wireless Printing application to connect to a Bluetooth printer For more information see Connect to a Bluetooth Printer on page 71 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 2 About the User Interface and Intermec Applications Applications You Can Download to the Mobile Computer You can download several Intermec applications to extend the capabilities of your CNSO After the evaluation period some applications require a license For more information contact your local Intermec representative View Available Applications 1 On the Intermec website select Products gt Computers gt Handheld Computers gt CN50 2 Click che Downloads tab The available applicati
16. CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual xiii Before You Begin Patent Information Product is covered by one or more of the following patents 4882476 4894523 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5195183 5195183 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373478 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 5539191 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436 5672860 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834753 5834749 5837987 5841121 5842070 5844222 5854478 5862267 5869840 5873070 5877486 5878395 5883492 5883493 5886338 5889386 5892971 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5987499 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 60954
17. Codes Problem Solution You cannot see red beam of light from You maybe too far away from the bar code label Try the imager when you press the Scan moving closer to the bar code label and scan it again button and aim the imager ata bar code e You may be reading the bar code label straight on label Change the reading angle and try again Move within two feet of a wall to test the effective scan ofthe scanner For help scanning bar codes see About Bar Codes on page 43 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 101 Chapter 9 Troubleshoot and Maintain the Computer Problem When you release a Scan button or handle trigger the Good Read light does not turn off The scanner will not read the bar code label The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label 102 Solution The Good Read light will remain on if you configure the computer to use continuous edge triggering If you configure the computer for level triggering and the Good Read light remains on there may be a problem Press one of the Scan buttons or pull the trigger again without scanning a bar code label If the light is still on contact your local Intermec representative Aim the scanner beam to cr
18. Intermec s popular terminal emulation client designed for enterprise level data collection It provides a consistent user interface and a common menu structure to simplify the use and management of applications running on Intermec mobile and wireless computers CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 2 About the User Interface and Intermec Applications ITE contains enhancements that improve productivity reduce errors and deliver fast return on investment It supports multiple emulation protocols in a single client and has new features such as session persistence remote management and configuration and offers a maintenance plan to keep you up to date with the latest releases and upgrades You can download and use ITE for a 60 day evaluation period After the evaluation period expires you will need to purchase a license and maintenance plan About SIP Designer The Soft Input Panel SIP Designer application lets you create and download custom SIP keyboards to your mobile computer CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 31 Chapter 2 About the User Interface and Intermec Applications 32 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 3 Use the Phone You can use the cell phone to send and receive telephone calls as well as transmit data through cellular wide area networks WANs 33 Chapter 3 Use the Phone About the Phone
19. The CN50 supports two types of mobile wireless phone technology CDMA UMTS With the radio module installed in the 50 you can send and receive telephone calls as well as transmit data through wide area WAN cellular networks The CN50 provides a phone speaker microphone and speakerphone It also supports Bluetooth headsets or hands free kits The factory default setting for the phone is disabled After you activate the phone with the wireless carrier of your choice you can customize the features of the phone and network settings For help refer to the online help on your CN50 Activate the CDMA Phone 34 The CDMA WWAN radio module is configured at the factory To activate your CDMA CN50 device you need to contact the carrier you have chosen and set up accounts for each device Use the following table to view the carriers that Intermec currently supports If your carrier is not listed in the table please contact Intermec product support to see if it is now supported Currently Supported Carriers Country Carrier United States Sprint Verizon The carrier will require the Mobile Equipment Identifier MEID to start the activation process You can find the MEID e ona label located in the upper right corner of the battery compartment e onthe outside of the CN50 shipping box CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 3 Use the Phone The activation process 1s sligh
20. To try reconnecting to the network tap Reconnect To delete the events in the list tap Clear Events 4 Tap the Ping tab to run a ping test to the host a Inthe Host field enter the IP address of the host b From the Repetitions list choose the number of times the computer will ping the host 100 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 9 Troubleshoot and Maintain the Computer c Tap Ping The graph shows the amount of time it takes for the host to return the ping Tap List to see this information in a list format 5 Tap the RSSI tab to view the received signal strength of the host signal The information box includes the current signal strength host SSID name MAC address data rate and transmit power Tap Mark to place an arrow marker above the graph 6 Tap the Conf tab to set up alog file that lists RSSI history This screen includes the 802 11 radio driver version and available radio modes To create a log file Check the Log to File check box b Optional Change the sample period and number of samples displayed c Tap Log File The Save As screen appears d Optional Change the name of the saved log file the folder to which the file will be saved the content type log or text and the location e Tap OK Troubleshoot Reading Bar Codes Use this section to troubleshoot problems that may prevent you from being able to read a bar code Problems Reading Bar
21. a single character e QWERTY keypad press the t key and the character Onthe numeric keypad press the key and then the key Select the key with the letter you want to capitalize Press 1 again to return to lowercase letters To enable Caps Lock the QWERTY keypad press 9 then the key Press amp again to disable the Caps Lock the numeric keypad press 9 1 To disable Caps Lock e the QWERTY keypad press the key again Onthe numeric keypad press 1 again For information on how to enter specific characters with keystrokes see Appendix B Keypads and Keystrokes on page 121 Enter Characters on the Numeric Keypad To enter letters on the numeric keypad you need to press the 0 key and the number key as many times as necessary to access the letter you need since each number key has one to four letters or functions To type a lower case Z Press 9 X 9 X 9 X9 Configure the Screen Backlight You can turn on the backlight to see the screen better or you can turn off the backlight to help conserve battery power You can turn the screen backlight on and off using the keypad For the numeric keypad press L For the QWERTY keypad press 14 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features By default the CN50 goes into Screen Off mode when there is no activity on
22. accuracy and choose an operating mode GPS Settings 31 11 08 Qualcomm 7 Assisted GPS Note These Features will use your data plan and may cause vou to incur additional charges Download tine 01 18 2012 09 00 00 valid time 6 days 21 hrs CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 55 Chapter 6 Use GPS You can set the mobile computer to automatically download the assistance data file from the XTRA servers 1 Open the GPS Settings Menu by tapping Start gt Settings gt System gt GPS Settings gt Menu 2 Tap Set Auto download Param 3 Select Enable Auto Download and set che Download Interval GPS Settings 11 12 Enable Auto Download L Download Interval 1hr 168hr 56 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 6 Use GPS After you set your mobile computer to automatically download the assistance data file you can set the mobile computer to automatically establish the required data connection 1 Open the GPS Settings Menu by tapping Start gt Settings gt System gt GPS Settings gt Menu 2 Tap Options 3 Select Always allow GPS Settings Gr 11 12 Autamatically establish cellular data connection Disable 7 Ask when required C Always allow Mate This Feature will use your data plan and may cause you En incur additional charges CN50 Mobile Computer
23. click of a mouse Double tap Represents the left double click of a mouse Hold Represents the right click of a mouse when you press and hold on the screen and a context menu appears CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 21 Chapter 2 About the User Interface and Intermec Applications Gesture Description Flick Initiates scrolling in the direction horizontal or vertical the finger or stylus moves across the screen Pan Press and hold on the screen and then drag in any direction Title Bar Status Icons Clickable icons in the Title bar immediately show you the status of your network your phone the volume the battery and the time Use the following table to understand what the icons mean Title Bar Status Icon Descriptions Icon Description You have a new notification You have new text message You have a new email message You have a new instant message You missed a call The speakerphone is on The phone is roaming An alarm it set The microphone is on An internet call is in progress pli 45 4 D A Bluetooth headset is detected w a An ActiveSync connection has been established 22 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 2 About the User Interface and Intermec Applications Icon Description There was a problem with the ActiveSync synchronization An ActiveSync synchron
24. exe to start your application at boot time AutoRun ships on the computer and automates other operations At boot time AutoRun executes any commands found in its data file Autouser dat For more information on how to use the AutoRun exe feature view the Readme txt file located in the My Device VFlash File Store 2577 directory on your computer Update the System Software 94 The mobile computer uses SmartSystems bundles to update the operating system OS and the system software You can use these methods to update your mobile computer e You can update individual computers or multiple computers at the same time using the SmartSystems console For help see the next section Update Individual or Multiple Computers Using SmartSystems Console e You can update individual computers using a microSD card For more information see Update Individual Mobile Computers Using a microSD Card on page 96 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 8 Manage the Computer Update Individual or Multiple Computers Usine SmartSystems Console You can use the SmartSystems console to update the operating system or system software on your mobile computer The console is part of SmartSystems Foundation and 15 available from the Intermec website through the Intermec Developer Library IDL Before you can update your mobile computer you need SmartSystems Foundation To download SmartSystems Foundation g
25. for Windows Embedded Handheld 6 5 User Manual 57 Chapter 6 Use GPS 58 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Configure the Computer Use this chapter to learn about the available methods for configuring your mobile computer You can also use this chapter to learn how to configure network communications and wireless security 59 Chapter 7 Configure the Computer How to Configure the Computer You can configure many parameters on the CN50 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the CN50 operates There are several ways to configure the CNSO Directly on the CN50 using Intermec Settings This allows you to change only the settings on that computer For more information see the next section Use Intermec Settings On the Computer e You can use the ScanNGo utility which is part of SmartSystems Foundation to quickly provide the 50 with the minimal information necessary to connect to a secure network For more information see Configure 802 11 Radio Communications on page 67 and Manage the Computer With SmartSystems Foundation on page 90 e You can use a third party device management product that supports the CN50 such as the Microsoft System Center Mobile Device Manager For more information visit the Microso
26. idif co kr or korlim gw idif co kr CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Before You Begin Who Should Read This Manual This manual is written for the person who 1 responsible for installing configuring and maintaining the CN50 Mobile Computer This manual provides you with information about the features of the CN50 and how to install configure operate maintain and troubleshoot it Before you work with the CN50 you should be familiar with your network and general networking terms such as IP address Related Documents This is a list of related Intermec documents Intermec Settings Command Reference Manual Intermec Developer Library IDL Resource Kit Developer s Guide e Intermec Terminal Emulator User s Guide e Intermec Browser User s Manual e Intermec Launcher User s Guide Intermec Connection Manager User s Guide The Intermec website at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN50 computer product page click Computers Handheld Computers CN50 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category the Product Family and the Product to find your documentation
27. oe oe eae eee EU d aai 51 About the Integrated GPS on Your Computers coseoecetiotea aa adieu ques da eate ue 52 Use the GPSID Installed on the Computer ois veis iuret ots oti E habete 52 Improve GPs Performance on tne Computer ver os cet checa er Ea oA 54 7 Configure the 59 How to the Computers bios eo Ett uere tede US mU 60 Use Intermec Settings Onthe da ker ses mS e DES 60 Statt Intelinee SECIS coss si data epoca f teh 61 About the Structure of Intermec Settings PvE TRI 61 Navigate ID nberriec Lee porre arbe ipu besa E ohn tou oes 64 Configure Profile Settings With Intermec 65 Restore Deraulle Settings uo derat an sse and ar eM eb aub dU desees 65 How to Hide Menu Items in Intermec Settings 65 About Network E UR EROR LR Ro deas 66 Configure 802 11 Radio Communications 00 cece cece eens 67 Config re Etherier Communications coco dete eei tot PRAE EE re 68 Configure Bluetooth Communications oi a ier duce ica ecu rtt soko 69 About USB ccc or eee spe Rer etes ced queis que 73 Create an lol COBBOCBIOD ust E PRSE RI E Sd ue OU 74 Created VPN Server CONNeCCHOR 75 76 Choose Between Microsoft and Funk
28. of time it takes your GPS receiver to acquire a fix eliminating the need to obtain precise satellite data information from the GPS satellites As a Microsoft software component the GPSID also e allows multiple applications to simultaneously access the GPS data stream e provides access to GPS data without requiring applications to recognize and parse NMEA syntax Use the GPSID Installed on the Computer 52 To use the GPSID installed on your CN50 you need to configure the GPSID settings CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 6 Use GPS 1 Tap Start gt Settings gt System gt External GPS The GPS Settings screen appears with Programs selected GPS Settings ar X At lt Programs gt Hardware Choose Ehe port that programs will use to obtain SPS data program that uses GPS Will need bo communicate with this port PS program port COMAS 2 Select the COM port that you want your programs to use to get GPS data from your CN50 3 Tap Access and select the Manage GPS automatically check box GPS Settings Hardware lt Access gt Programs Windows Mobile manages access to your GPS device and allows multiple programs to obtain GP S data simultaneously IF vau clear this check box some programs may nok be able to obtain SPS data x Manage SPS automatically recommended 4 Tap OK CN50 Mobile Computer for Windows Embedded Handheld 6
29. particular purpose CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual xi Before You Begin Xil Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunications intermec com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec website click About Us gt Contact Us Service Location Support For the most current listing of service locations click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AW OO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 Email mjyun awoo co kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea Email jmyou
30. radio and set the Funk security to its default settings For help see Enable the Wi Fi Radio With ScanNGo Bar Codes on page 68 apart when power is applied Failure to comply could result in equipment damage Make sure all components with antennas are at least 30 cm 1 ft Caution Enable the Wi Fi Radio With Intermec Settings If you need to enable the radio and add your mobile computer to your Wi Fi network use the following procedure 1 Start Intermec Settings by tapping Start gt Settings gt System gt Intermec Settings 2 Tap Communications gt 802 11 Radio gt Radio Enabled 3 Select the Radio Enabled check box and tap OK By default the computer selects Funk security and enables DHCP 4 Use Intermec Settings to configure the parameters you need to communicate with your network 5 Configure Wi Fi security For help see About Wireless Security on page 76 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 67 Chapter 7 Configure the Computer Enable the Wi Fi Radio With ScanNGo Bar Codes Use the ScanNGo bar code to enable che Wi Fi radio and set che Funk security to its default settings To enable the Wi Fi radio and set all communication settings to their default values scan the following ScanNGo bar code e Enable Wi Fi set Funk defaults Wi Fi WWAN Radio if applicable T 4 The ScanNGo application starts enables the radio and configures the default se
31. record Press to zoom in or press 2 to zoom out 5 Tap Record on the Tile bar or press Enter to start recording 6 When you are done tap Stop or press Enter to stop recording and save the video If you choose to save your videos to main memory they are saved to permanent storage on the 50 Save Pictures and Videos to an SD Card 50 Pictures and videos are automatically saved to the main memory on your CN50 You can change the default location to an SD card to easily transport them to another device 1 Install a microSD card For help see Insert a MicroSD Card on page 16 2 Tap Start gt Pictures amp Videos 3 Tap the Camera icon 4 Tap Menu Settings 5 From the Save file to list select SD card and tap OK CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 6 Use GPS The CN50 comes equipped with an integrated Global Positioning System GPS receiver It can deliver standards based National Marine Electronics Association NMEA data strings to GPS applications 51 Chapter 6 Use GPS About the Integrated GPS on Your Computer Intermec recommends that you use the GPS Intermediate Driver GPSID instead of directly accessing the GPS hardware The GPSID is a Microsoft software component that interacts between applications and the GPS hardware Using the GPSID allows Intermec support for Extended Ephemeris which enhances GPS performance by reducing the amount
32. safety 1s extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec website at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as 1s with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a
33. symbologies Australia Post Aztec BPO Canada Post China Post Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix Dutch Post EAN UPC EAN UCC Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omni Directional Infomail Interleaved 2 of 5 Japan Post KoreanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet Code Standard 2 of 5 SwedenPost Telepen TLC 39 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 111 Appendix A Specifications and Default Settings CN50 Docking Connector Specifications The 50 has an array of six pin surface contacts that provide USB On the Go OTG connectivity and charge power CN50 Docking Connector Specification Men Signal Name Description 1 VEXT Computer power 4 6 V 1 5 A 2 OTG ID Identification pin 3 OTG_VBUS VBUS 5V 100 mA max 4 OTG USB D USB data signal 5 OTG USB D USB data signal 6 GND Ground power return CN50 Imager Reading Distances Typical reading distances are done in an office environment using office lights 4 lux Minimum distances are measured in the dark 0 lux Both reading distances are provided in respective scan engine integration guides Contact your local Intermec representative for more information Below are the typical and minimum standard reading distances for the CN50 built with an EA21 or EA11 imager When correctl
34. the Mobile Gadgets Resource Kit Both Resource Kits are part of the Intermec Developer Library IDL which you can download from the Intermec website at www intermec com idl CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 4 Use the Imager About Document Imaging Intermec Enhanced Mobile Document Imaging eMDI 1s an image capture application that enables users to capture document images while in the field This applications 1s only supported on the CN50 with the EA21 imager Using the CN50 eMDI allows you to convert paper documents into document images that are saved on your mobile computer eMDI streamlines back office operation and reduces data entry time because document images can be transmitted from the field to backoffice applications over wireless networks With this customer service and other staff gain real time access to document images via their enterprise systems which can be used to answer customer queries issue invoices and update records You can download a full version of eMDI from the CN50 page on the Intermec website at www intermec com The eMDI application will place an Intermec Demo watermark on the captured documents until you purchase the eMDI Client Software License P N 454 025 001 For more information contact your local Intermec representative For more information on eMDI see the Intermec Enhanced Mobile Document Imaging User s Guide About Bar Codes The CN
35. the computer Screen Off mode turns off the backlight and display Press a key or tap the screen to resume activity You can configure the backlight from the Start menu 1 Tap Start gt Settings gt System gt Backlight gt the Battery Power tab 2 With Turn off backlight if device is not used for checked select the timeout value 30 seconds or 1 to 5 minutes Adjust the Volume You can adjust the computer volume for your needs and environment The volume includes sounds you hear when you tap the screen or scan bar codes You can set the volume to off very low low medium high very high default or vibrate You can use the Volume application available from the navigation bar or the Volume buttons on the side of the CN50 to change the volume of the computer Location of Volume Buttons on the CN50 Volume buttons e To adjust the volume with the Volume application a the Volume icon at the top of the screen b Use your stylus to adjust the volume slider select Vibrate or select Off CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 15 Chapter 1 About the Computer Features e To adjust the volume with the Volume buttons Press the upper side button to increase the volume e Press the lower side button to decrease the volume set the volume to vibrate or turn the volume off Insert a MicroSD Card You can use a micro Secure Digital SD card to increase file storage a
36. unlock the key For help see About the Keypad on page 12 or you can only type uppercase or lowercase letters You press the Power key and nothing happens You insert a microSD card and cannot find the SDMMC Disk folder on the CNSO The Battery status LED is on The computer appears to be locked up and you cannot enter data Make sure the backlight is on Make sure you have a charged battery that is installed correctly For help see Charge the Battery on page 8 The battery may be discharged Replace the battery with a spare charged battery or charge the battery Reset the CN50 For help see Reset the Computer on page 105 The microSD card may not be installed correctly Insert the microSD card as described in Steps 2 through 4 of Inserta MicroSD Card on page 16 The microSD card may be damaged Try another microSD card If the battery status LED is a steady green the battery is more than 95 charged and computer is on a charger If the battery status LED 1s blinking red then the battery is low Replace or charge the battery If the battery status LED 1s a steady red the main battery is on charge Press the Power key to turn off the computer then press the power key again to turn it on Cold boot the computer For help see Cold Boot the Computer on page 105 Try reloading the firmware For help see Update the System Software on page 94 If the computer does not boot or rese
37. your mobile computer and follow the setup process CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 9 Troubleshoot and Maintain the Computer If you encounter any problems while using the CN50 look in this chapter to find a possible solution You will also find information on routine maintenance 97 Chapter 9 Troubleshoot and Maintain the Computer Troubleshoot Your Mobile Computer Use this section to troubleshoot some common problems you may experience with your mobile computer If you send the mobile computer in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer Troubleshoot the Wi Fi Connection Use this troubleshooting table to help solve problems with your 802 11 radio connection Problems With the Wi Fi Connection Problem Solution The computer is connected to the network Move closer to an access point or to a different location and you move to a new site to collect data to reestablish communications until you reconnect Your computer now shows youarenot with the network Any data collected while out of range connected to the network is transmitted over the network The computer appears to be connected to There may be a problem with the connection between the network but the host computer is not the access point and the hos
38. 1 Tap Start gt Connections gt Connection icon 2 Tap Manage existing connections 3 Select the InternetPPP Z777 and choose Edit 4 Confirm the Connection name is correct and tap Next CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 3 Use the Phone 5 In the Enter the Number to dial box enter 777 and tap Next 6 Enter your username 10 digit 7 Gvzw3g com Where 10 digit gt is your actual 10 digit phone number For example 8005551212QGvzw3g com To determine your phone number go to the phone application and tap Menu gt Options 7 Enter the password vzw case sensitive 8 Tap Finish You can test the data service by navigating to a website using Internet Explorer Activate the UMTS Phone Use a SIM card to activate the UMTS HSPA phone on the CN50 You can purchase the SIM card from your network provider Insert the SIM card in the battery cavity on the back of the CN50 1 Press to turn off the CNSO 2 Disconnect the handstrap from the top of the 50 3 Push forward on the battery release tab until the battery releases 4 Lift the battery away from the CN50 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 37 Chapter 3 Use the Phone 5 Swing the card access door clockwise to expose the SIM card and microSD card slots 6 Insert the SIM card into the top slot until it clicks in place 7 Close the card access door 8 Insert the battery and press
39. 22 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6375344 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 There may be other U S and foreign patents pending Xiv CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 1 About the Computer Features This chapter introduces the CN50 Mobile Computer with the Windows Embedded Handheld operating system Use this chapter to learn about the basic features and functions of the CN50 as well as the available accessories for the 50 Chapter 1 About the Computer Features About the CN50 Mobile Computer The Intermec CN50 Mobile Computer is a small sleek and stylish mobile computer built on the Microsoft amp Windows Embedded Handheld operating system The CN50 uses dual ARM processors to provide high throughput and 1 the first mobile computer with the latest High Speed Uplink Packet Access HSUPA The CN50 is also the first voice enabled mobile computer that can be changed from a CDMA network to a GSM UMTS network and back to CDMA CN50 Mobile Computer What s New in This Release This version of the user manual contains these updates Updated information on the 50 accessories For more
40. 23 charge only multidock 6 hours AD24 Ethernet multidock 6 hours AD27 single dock charger 6 hours AE36 vehicle power adapter 6 hours AE37 AC adapter 6 hours DX1 DX2 or DX4 dock Up to 6 hours The battery is fully charged when the battery status LED shows a steady green For information on these accessories see CN50 Accessories on page 5 e Insert the battery into a quad battery charger a single dock or a multidock or attach external power to the CN50 with the battery installed CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features Change the Battery The 50 resets when you remove the battery 1 Save your files and close any open applications 2 Shut down the CN50 by tapping Start gt Shut Down For more information see Warm Boot the Computer on page 105 3 If necessary disconnect the handstrap from the top of the CN50 4 Push forward on the battery release tab until the battery releases and then lift it away from the CN50 5 Insert the bottom of a fully charged battery into the CN50 and press down on the top until it clicks into place 6 If necessary replace the handstrap About the Battery Status Use the battery icon on the Title bar to see the power status of your battery CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual g Chapter 1 About the Computer Features Battery Icon Status Icon Status mi
41. 4 8 12 16 20 24 28 32 16 40 12 30 PDF417 10 mils Data Matrix 10 mils zB 4 10 0 0 4 10 mils 0 25 mm 10 mils 12 30 10096 contrast UPC EAN 16 0 5 mm 20 mils 40 114 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Appendix A Specifications and Default Settings EA21 Typical Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0 15 mm 6 0 mil 12 0 cm 4 7 in 18 0 cm 7 1 in 0 25 mm 10 0 mil 5 0 cm 2 0 in 30 0 cm 11 8 in 0 5 mm 20 0 mil 5 0 cm 2 0 in 60 cm 23 6 in 1 0 mm 40 0 mil 9 0 cm 3 5 in 95 cm 37 4 in UPC EAN 100 0 33 mm 13 0 mil 5 cm 2 in 41 0 cm 16 1 in Data Matrix 0 25 mm 10 0 mil 12 cm 4 7 in 22 cm 8 7 in 0 38 mm 15 0 mil 8 0 cm 3 15 in 35 cm 13 8 in PDF417 0 25 mm 10 mil 7 cm 2 75 in 29 cm 11 4 in 0 38 mm 15 mil 7 cm 2 75 in 44 cm 17 3 in CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 115 Appendix A Specifications and Default Settings EA11 Area Imager Minimum Reading Distances Minimum distances are measured in the dark 0 lux 0 4 8 42 16 25 Data Matrix 7 5 mils Wt 15 ji 10 2 5 0 0 2 5 4 10 6 0 125mm 5mils 15 0 25 mm 10 mils ao oo ooo E 20 DN La alles ANd MN NENNEN i 0 10 20 30 40 50 EA11 Minimum Reading Distances Symbology Density Minimum Dista
42. 5 User Manual 53 Chapter 6 Use GPS Improve GPS Performance on the Computer The integrated CN50 GPS module has three operating modes Standalone GPS e Assisted GPS Qualcomm XTRA Integrated GPS Operating Modes Operating Mode Description Standalone GPS In Standalone GPS mode the GPS module relies solely on GPS satellites to determine position Assisted GPS In Assisted GPS mode the computer can determine position without receiving GPS signals directly from satellites instead the computer receives GPS signals and information provided by the cellular network Even when the computer can receive a satellite signal Assisted GPS can improve position accuracy and reduce the time to determine initial position Time To First Fix Check with your cell phone carrier for availability and pricing for Assisted GPS service Qualcomm XTRA Qualcomm XTRA s technology provides enhanced operation for Standalone GPS This option enables the CDMA or UMTS enabled computer to automatically download a small assistance data file from the XTRA servers through a brief internet access session Note You must select Qualcomm XTRA operating mode to download the assistance file 54 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 6 Use GPS 1 Tap Start gt Settings gt System gt GPS Settings 2 Tap Menu gt Download Assistance File to download a small assistance data file 3 Select Improve
43. 50 ships with an internal imager to read and enter bar code data By default these bar code symbologies are enabled on the 50 e Code 39 e Code 128 GS1 128 e DataMatrix e EAN UPC PDF417 If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the CN50 To easily enable or disable symbologies read one of the bar codes in the table called Symbology Bar Codes on page 129 You can use EasySet to create configuration bar codes specific to your system You can download a free copy of EasySet from the CN50 page on the Intermec website at www intermec com CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 43 Chapter 4 Use the Imager Read Bar Codes 1 Press co turn on che 50 2 Pointthe scanner window at the bar code label and hold the CN50 steady a few inches from the label 3 Press the Scan button The laser pointer and illumination beam and frame appear Scan button 4 Use the laser pointer as a guide and aim toward the middle of the bar code Make sure that the illumination frame covers the bar code you are trying to decode When the CN50 successfully reads a bar code label you hear a high beep and the Good Read LED turns on briefly 5 Release the Scan button To develop an application you can use to configure the imager use the Data Collection Resource Kit The resource kit 1s part of the Intermec Developer Library
44. After you configure the communications and radio parameters on your mobile computer and select Microsoft as your security choice you can configure WPA or WPA2 Enterprise 802 1x security with Microsoft 1 2 3 4 ul Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA Data Encryption automatically defaults to TKIP For 802 1x Authentication choose either MD5 TLS or PEAP If you choose TLS a Choose Properties gt Run App The Auth Settings dialog box appears b Choose Select c Select your certificate from the list and press Enter The User Logon dialog box appears d Enter a User Name and Domain and press Enter 7 If you choose PEAP Choose Properties gt Run App The Auth Settings box appears b Choose Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears Enter a User Name and Password and select Save Password CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 83 Chapter 7 Configure the Computer 84 d Optional In the Domain field enter the Active Directory domain associated with the user account Save your settings Configure WPA or WPA2 Personal PSK Security With Microsoft After you configure the communications and radio parameters on your mobile computer and select Microsoft as yo
45. Battery is fully charged m Battery has a medium charge You should be able to work for several more hours before changing batteries fi Battery is low You need to replace or charge the battery soon Battery is critically low You need to replace or charge the battery now mp Battery is charging Use the battery status LED to see the charging status of your battery Location of the Battery Status LED Battery Status LED Understanding the Battery Status LED LED State Description Steady green when the CN50 The battery is fully charged is connected to external power Blinking red The battery is low CN50 goes into Suspend mode Charge or replace the battery Steady red when the 50 is The battery is charging connected to external power Steady amber There is a battery error The battery may be outside the allowable charging temperature or you may need to replace the battery 10 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features LED State Description Off The CN50 is not on external power and the battery 1s operating normally About Battery Life and Conservation Batteries are chemical devices If the batteries are left for long periods of time outside the 50 the batteries slowly discharge eventually to zero The battery chemistry resists normal degradation if stored in a charger as opposed to leaving the battery in a discharged state See
46. Density 0 125 mm 5 mil 0 20 mm 8 mil 0 25 mm 10 mil 0 50 mm 20 mil 1 mm 40 mil 0 33 mm 13 mils 0 191 mm 7 5 mils 0 254 mm 10 mils 0 381 mm 15 mils 0 168 mm 6 6 mils 0 254 mm 10 mils 0 381 mm 15 mils Minimum Distance 7 2 cm 2 8 in 3 8 cm 1 5 1n 3 4 cm 1 3 1n 5 cm 2 1n 8 cm 3 1 1n 5 cm 2 1n 6 3 cm 2 5 1n 4 8 cm 1 9 1n x 6 25 cm 2 46 1n 4 5 cm 1 8 1n 4 cm 1 6 in Maximum Distance 13 1 cm 5 1 in 22 5 cm 8 8 in 27 cm 10 5 in 44 cm 17 2 1n 83 cm 32 4 1n 32 cm 12 5 in 17 3 cm 6 7 in 22 cm 8 6 in 29 cm 11 3 in 15 4 cm 6 1n 23 cm 9 1n 37 cm 14 4 1n The following tables list the default values of the configuration commands supported on the CN50 If you restore to factory default settings the 50 uses these values The commands are grouped by function and reflect the organization of Intermec Settings You can configure your 50 with Intermec Settings from the SmartSystems Foundation console For detailed information on most of the commands see the Intermec Settings Command Reference Manual Data Collection Settings Use data collection settings to configure the imager and to configure the bar codes that you want the imager to be able to read 118 Symbology Settings Symbology AustraliaPost Aztec BPO CanadaPost ChinaPost Default Value Disable Disable Disable Disable Disable CN50 Mobile Comput
47. IDL and can be downloaded from the Intermec website at www intermec com idl 44 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 4 Use the Imager The area imager is equipped with a laser pointer to help you aim at bar codes allow you to read 2D bar code symbologies and support omni directional 360 scanning Omni directional scanning lets you position the CN50 in any orientation to read a bar code label CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 45 Chapter 4 Use the Imager 46 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 5 Use the Camera You can use the color camera to take pictures and record videos 47 Chapter 5 Use the Camera About the Color Camera 48 The high quality 3 megapixel or 5 megapixel color camera with flash is a standard feature of the CN50 Location of the CN50 Color Camera Camera You can use the Pictures amp Videos application on the CN50 to take view and edit pictures or record and launch video clips stored on the CN50 or a storage card You can also send pictures and video clips to others or save an image as the background on the Today screen After you open the camera application you can configure the camera options by tapping Menu CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 5 Use the Camera Take a Picture You can take photos in high normal or low q
48. Quad Charger Model AC21 CN50 RS 232 Adapter CN50 Single Dock Model AD27 CN50 Tethered Stylus Replacement CN50 Vehicle Docks Models AV6 AV9 CN50 Vehicle Holder CN50 Vehicle Power Adapter Model AE36 Description Use these charger bases with the computer cup to charge batteries while they are installed in the computer battery cup to charge two batteries Use the Ethernet adapter to be able to connect the computer to an Ethernet network Use the multidock to hold up to four mobile computers with batteries installed The multidock charges the batteries and provides power and Ethernet connections to each mobile computer You can order and install a replacement handstrap Use the magnetic stripe reader 1f you need magnetic stripe reading capability on the mobile computer Use the quad battery charger to charge up to four battery packs Use the RS 232 adapter to convert the connector on the bottom of the computer to a serial connector Use the single dock to hold a mobile computer with its battery installed charge a spare battery pack charge the main battery pack and provide power to the mobile computer The dock has USB host and client connectors Optional modules are available to convert the USB host to Ethernet or toa landline modem You can order and install a replacement stylus Use the vehicle docks to hold and charge the mobile computers while using them on a vehicle U
49. address of the scanner in the entry field Tap Next The scanner is paired with the CN50 Connect to a Bluetooth Printer To configure your CN50 for Bluetooth wireless printing you need to make sure Bluetooth power is on For help see Configure Bluetooth Communications on page 69 createanapplication that opens the wireless printing COM port on your CNSO For help see the Bluetooth Resource Kit which is part of the Intermec Developer Library IDL available from the Intermec website at www intermec com idl e select the current wireless printer on the CNSO For help see the next procedure CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 71 Chapter 7 Configure the Computer 1 Select Start gt Settings gt System gt Wireless Printing Wireless Printing AY ee 8 57 Current Printer Set Different Printer Manual Search 2 Tap Search to find a printer or tap Manual to enter a device address Follow the onscreen instructions to select the current wireless printer 3 Optional Tap Print Test Page The printer prints the test page using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports For help see the IDL which is available from the Intermec website www intermec com idl Note You can also print wirelessly from inside your applications 72 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure
50. atures printed on the keypad overlay Note When the computer 1s in suspend mode press the Scan button to resume use There are two color coded modifier keys on the numeric keypad the orange key and the green 0 key There 15 one orange color coded modifier key on the QWERTY keypad Using the Color Coded Keys When You Want To Use an orange character or function printed above a key Use a green character or function printed above a key Lock the green key to stay on Press key LED turns on and then the key with the character or function printed above it key LED turns on and then the key with the character or function printed above it Once Lock the orange key to stay on twice Unlock the green or orange key or once Example On the CN50 QWERTY keypad press 9 and then to select the 0 key On the CN50 numeric keypad press amp 9 and then W to select the function On the CN50 numeric keypad press 68 once The green LED turns on and stays on On the CNSO QWERTY keypad press twice The orange LED turns on and stays on Press 2 once to unlock the key The LED turns off CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 13 Chapter 1 About the Computer Features Capitalize Characters You can capitalize characters individually or you can type all capital letters by enabling Caps Lock To capitalize
51. cessary to perform a cold boot Because cold booting may result in data loss use this method only if all other recovery methods have failed CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 105 Chapter 9 Troubleshoot and Maintain the Computer e Note Cold booting the CN50 does not guarantee that cached disk data will be saved so transactional data may be lost during the reset All other data such as CN50 configuration and network settings is preserved 1 If possible tap Start gt Shut Down 2 Remove the battery pack from the 50 and wait 30 seconds 3 Reinsert the battery pack and press the Power button Clean Boot the Computer Caution 106 If the computer seems to be locked up try warm booting and then cold booting the computer If neither method works use a clean boot to get the computer up and running for further troubleshooting When you clean boot the computer only loads files and applications that are absolutely required by the operating system A clean boot returns the computer to an out of the box or factory default state so that you can run diagnostic tests to troubleshoot the normal boot processes The clean boot process erases the computer memory including all applications and data files in the object store To preserve applications through a clean boot store them in the Flash File Store For more information see Install Applications Using a MicroSD Card on page 93 1 R
52. com idl The CN50 comes with either a numeric keypad or a QWERTY keypad The QWERTY keypad is designed for applications that require primary input of alphabetic data This keypad also provides special characters numbers symbols and functions by pressing color coded key sequences The numeric keypad is for applications that require mainly numeric data This keypad also lets you enter special characters including the alphabet by pressing color coded key sequences CN50 Numeric Keypad Esc 2 ABC H D p o WXYZ Bo I BS Bil o c el T CN50 QWERTY Keypad ana 98965 88886 88886 50B g e Zu Goo CD uss Enter oong 12 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features About the Power Button When you press and hold the Power button you put the 50 into suspend mode In this lower power mode the CN50 continues to supply power to all memory but turns off power to most hardware such as the display This power saving feature is designed to prolong battery life e About the Color Coded Keys Each keypad provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you can access all of the additional fe
53. ct your 50 to your PC 2 Install Microsoft ActiveSync or Windows Mobile Device Center on your PC CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 17 Chapter 1 About the Computer Features 18 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 2 About the User Interface and Intermec Applications Use this chapter to learn about the Windows amp Embedded Handheld user interface and how to interact with the screen You can also use this chapter to learn about the Intermec applications on your computer as well as additional Intermec applications you can download 19 Chapter 2 About the User Interface and Intermec Applications About the User Interface The user interface for the Windows amp Embedded Handheld 6 5 operating system is different from previous versions of Windows The interface 1s touch friendly and easier to navigate Use the following sections to understand how to interact with Windows Embedded Handheld 6 5 About the Home Screen 20 When you turn on your mobile computer the Home screen appears The Home screen contains three navigation bars the Title bar the horizontal scroll and the Tile bar To view the horizontal scroll tap the Title bar The Windows Embedded Handheld 6 5 Home Screen en 8 47 La Title bar E V E PX Eg Horizontal scroll Getting Started No unread messages No tasks No upcoming appointmen
54. curity settings If you want to change the security settings from their default values see About Wireless Security on page 76 Configure Ethernet Communications You connect your CN50 to your Ethernet network with an Ethernet cable and an AD24 Ethernet multidock or AD27 single dock with Ethernet adapter 1 Connect your CN50 to an Ethernet network with an AD24 Ethernet communications is automatically enabled on your CN50 2 Make sure that your CN50 is communicating with the network You should see the network connection icon in the navigation bar 68 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer Configure Bluetooth Communications Your mobile computer is Bluetooth enabled which lets you connect to other Bluetooth devices such as scanners printers or audio devices Note You can also configure Bluetooth settings using Intermec K Settings For more information see Use Intermec Settings On the Computer on page 60 You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices By default the radio is turned off 1 Tap Start gt Settings gt Bluetooth gt Mode 2 Tap the Turn on Bluetooth check box Bluetooth 2 4 Gi 6 30 ape 4 gt Po rEs x Turn Bluetoath Make this device visible to other devices To connect bo a device click on the Devices tab below 3
55. d GPS about 54 audio Bluetooth connecting to 73 authentication troubleshooting 99 AutoRun using to launch applications 94 backlight settings configuring 14 backup power battery 7 bar code symbologies default settings 118 enabled by default 43 supported 111 bar codes ScanNGo 68 battery about 7 backup power 7 battery 1cons described 9 changing 9 charging times 8 checking the status 9 described 5 maximizing battery life 11 status LED 10 Bluetooth headset connecting to 73 managing with Wireless Center radio communications configuring 69 boot performing clean 106 cold 105 warm 105 C cab file launching applications automatically 94 using to install applications 91 calibrating screen 25 calling product support 104 camera description 48 capitalizing characters 14 caps lock enabling and disabling 14 carriers supported 34 CDMA carriers supported 34 phone activating 34 changing the battery 9 characters capitalizing 14 entering with keystrokes 122 125 charge only multidock described 5 charger described AC power adapter 5 charge only multidock 5 DX1 desktop dock 5 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual charger described continued DX2 dual dock 6 quad dock 6 Ethernet multidock 6 quad charger 6 single dock 6 vehicle dock 6 vehicle power adapter 6 charging the battery 8 clean boot performing 106 storing files to rebuild system 91 CN50 comp
56. down until it clicks in place 9 Reconnect the handstrap 10 Press to turn on the CN50 Turn the Phone On and Off Before you can start using your phone you need to enable it Use Wireless Center to enable and disable your phone as well Bluetooth and Wi Fi communications 1 Tap Start gt Settings gt Connections gt Wireless Center 2 Tap Phone to turn on the Phone 3 Optional To configure the phone tap Menu in the tile bar at the bottom of the screen 4 Tap OK when you are done configuring the options 5 Tap OK to close Wireless Center 38 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 3 Use the Phone Make a Phone Call After you activate your phone you are ready to start making phone calls The icon in the navigation bar changes to indicate that the phone is NOW active 1 Tap Start gt Phone 2 Tap the keys to enter the telephone number you want to call 3 Tap the Talk button Make an Emergency Phone Call If the SIM card 15 not installed the phone indicates that you have no service However you can make an emergency phone call even if the SIM card is missing 1 Tap Start gt Phone 2 Dial an emergency number such as 112 911 000 08 118 119 or 999 3 Tap Talk The call goes through to the appropriate emergency service CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 39 Chapter 3 Use the Phone 40 CN50 Mobile Computer for Windo
57. dy to Work Identity Administrator Location License Manager Menu License Manager Options About License Vault Device Monitor Menu Device Monitor Options Poll Period min Send Asset Msg on Poll CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer Parameters You Can Configure Battery Power External Power System component versions read only 50 read only None read only Parameters You Can Configure Printer settings Auto Detect Printer Memory Display and so on Parameters You Can Configure Ready to Work information read only Identity information Hardware Version Firmware Version OS Version and so on read only Administrator settings Name Phone and Email Location settings Country State City Campus and Detail Parameters You Can Configure About Settings read only None displays applications that are licensed Parameters You Can Configure Poll Period min Send Asset Msg on Poll 63 Chapter 7 Configure the Computer Device Monitor Options Parameters You Can Configure Threshold Values Battery e Storage e Memory Core Messaging Service Menu Core Messaging Service Options Parameters You Can Configure Server IP Server IP read only Associated Server IP Associated Server IP Broadcast Name Broadcast Name Port Port read only Keep Alive Ping Interval Keep Alive Ping Interval
58. e 33 Aboubtlie PHONG 45 eaa donde x dodo o aso d ata ARR Po desee ba 34 Activate The GC DNIA PBODIG ocio deu did ERE EA e A WEE eR EM us 34 Start the ACHIVALIOI WIZAEG uoo cto EE aC PUES ERR 35 Activate the Computer ON SDN eho soy i acid Sa eim ome 35 Activate the Com puter prever er COT S 36 Activate the UNEES PEOfI wu s docete e Dc ERU DR aed Rca ta deh M Mbit ip dr E Ree 37 EGER the Phone On 65 6208 ood tot Em ers doc See 38 39 Make an Emetrechcy Phone Call Ebo t dii eds ada a 39 Use Ine T ee 41 BE a hand te Leda dub to eee sewer 42 About Signatiire Caples ieee teehee n aat ads 42 About Document maS ME cuatro vos brc ibd pui 43 ADOUt bar Codes see addi eot Em ED m A dre bakes 43 Read Bar Codes oleas pile oko ah RM ERROR bid 44 vi CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Contents L Use the 47 olor C ane e occ sep dee UP MD iur KE irs E UNUS 48 qae Pe acc umi us samedi passe aito tiM uei a 49 Record Videos 50 Save Pictures and Videosdo an SO Card cies 50 6 GPS oo
59. emove the battery pack from the back of the 50 2 Reinsert the battery pack and press the Power button CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 9 Troubleshoot and Maintain the Computer 3 When the CN50 starts the boot process simultaneously press 3 and 2 until the IPL Boot Configuration Menu appears on the screen Boot Configuration Menu Force Image Update Force Clean Boot Passive KIIL Continue with Boot 4 Press 2 to select Force Clean Boot and then press CO to select Continue with Boot The CN50 executes the clean boot This process takes a few minutes 5 When prompted tap the screen to set up the 50 6 Follow the instructions to calibrate the screen Clean the Computer To keep the computer in good working order you may need to clean the imager window color camera window and the touch screen Clean the windows and the touch screen as often as needed for the environment in which you are using the computer To clean the computer use a solution of one part ammonia and three parts water There are no user serviceable parts inside the computer Opening the computer will void the warranty and may cause damage to the internal components Caution 1 Press the Power button to suspend the CN50 2 Dipaclean cloth towel in the ammonia solution and wring out the excess 3 Wipe off the imager window camera lens and flash area Do not allow any abrasive materia
60. er configuring settings 52 overview 52 green key using 13 H handstrap replacement described 6 hardware required for developing 91 headset wireless connecting to 73 home screen described 20 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 135 Index 135 horizontal scroll described 21 illustrated 20 imager about 42 configuration bar codes 127 129 reading distances 112 118 Intermec applications available for download 29 on the computer 28 product support calling 104 Intermec Browser described 30 Intermec Connection Manager ICM described 30 Intermec Launcher described 30 Intermec Setiings enabling the Wi Fi radio 67 Intermec Settings configuring the computer 60 described 28 how to navigate 64 main menu options 62 64 starting 61 structure 61 using to configure Profile Settings 65 Intermec Terminal Emulator ITE described 30 ISP Internet Service Provider connecting to CN50 74 ISpyWiFi diagnosing Wi Fi status 100 K keypad capitalizing characters 14 color coded keys using 13 illustrated 12 keystrokes for entering characters 122 125 troubleshooting keys 103 using the color coded keys 13 Knowledge Central website 104 L language provisioning about 7 language selecting 7 LEDs status illustrated 4 locked computer troubleshooting 103 M magnetic stripe reader described 6 managing the computer using third party software 91 maximizing bat
61. er for Windows Embedded Handheld 6 5 User Manual Appendix A Specifications and Default Settings Symbology Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix DutchPost EAN UPC GS1 Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omnidirectional Infomail Interleaved 2 of 5 JapanPost KoreanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 SwedenPost Telepen TLC 39 Symbology Option Settings Default Value Disable Disable Disable Disable Enable Disable Enable Enable Disable Enable UPC A UPC E EAN 8 EAN 13 Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Disable Disable Disable Disable Disable Disable CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 119 Appendix A Specifications and Default Settings 120 Symbology Option Preamble Postamble Global Symbology ID Multicode Imager Settings Imager Setting Predefined Modes Signature Image Capture Document Imaging Decode Security Settings Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Default Value None disabled None disabled
62. ertificate chain a Tap Import Certificates to install the selected certificate b Inthe CertImportUI screen tap the lt lt lt button next to the C Select pfx to import text field Select the root certificate from the list d TapImport Certificate 5 Toimport user and root certificates from a Microsoft IAS server Tap Import Certificates b Tap Web Enrollment C Enter the User Password and Server IP address to log into the server Tap OK A dialog box appears asking 1f you want to load the root certificate Tap OK The Enrollment Tool message box appears telling you that the certificate has been added Tap OK to close the message box CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 87 Chapter 7 Configure the Computer 88 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 8 the Computer Use this chapter to learn how to remotely update configure and monitor your Intermec mobile computers You will also find information on installing and developing software applications as well as how to upgrade the system software 89 Chapter 8 Manage the Computer Manage the Computer in Your Network When you have multiple mobile computers and peripherals in your network it 1s essential to have an easy way to manage updates configure all of the devices and remotely troubleshoot problems Intermec provides a free device management software platfor
63. ery has a 14 4 Watt hour capacity Several factors determine the life of your battery such as display brightness display timeout input devices extreme temperatures and your usage Fully charge the battery before you use the CN50 When you change the battery the computer will automatically go into a power off state and then cold boot CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 7 Chapter 1 About the Computer Features Warning Caution The battery used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Dispose of used batteries promptly Keep away from children If you remove the battery pack before turning off the CN50 the CN50 goes into a power off state and then cold boots To preserve your data tap Start and then tap Shutdown to turn off the CN50 before removing the battery Contact your Intermec representative for replacement batteries Charge the Battery Make sure you fully charge the AB25 battery before you use your CN50 You can charge the battery before or after you install it in the CN50 A fully discharged battery charges in approximately 6 hours Use the next table to understand how long it takes to charge your battery in each of the CN50 charger or dock accessories Charging Times for CN50 Battery CN50 Charging Accessory AB25 Charging Time AC21 quad battery charger 6 hours AD
64. fatermec Mobile Computer for Windows Embedded Handheld 6 5 CS Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2011 2012 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United S
65. ft Windows application designed for Intermec mobile computers that provides a platform from which other applications may be launched while attempting to provide a locked down environment You can configure Intermec Launcher for your specific application requirements You can download and use Intermec Launcher for a 60 day evaluation period After the evaluation period expires you need to purchase a license About Intermec Browser Intermec Browser is locked down web application for your computer thatis compatible with Microsoft Internet Explorer You can configure Intermec Browser for your specific application requirements and design your own web pages You can download and use Intermec Browser for a 60 day evaluation period After the evaluation period expires you need to purchase a license About Intermec Connection Manager Intermec Connection Manager is a software application and API interface that provides seamless network roaming for Intermec mobile computers configured with one or more wired or wireless technologies Ethernet 802 11 GPRS CDMA Intermec Connection Manager works in the background to automatically establish and maintain connections You can download and use Intermec Connection Manager for a 60 day evaluation period After the evaluation period expires you need to purchase a license About Intermec Terminal Emulator Intermec Terminal Emulator ITE part of Intermec Client Pack ICP is the next generation of
66. ft website at http msdn microsoft com en us default aspx e You can use Imager Configuration Bar codes to enable or disable symbologies reset to factory defaults and set predefined imager modes For more information see Imager Configuration Bar Codes on page 127 Use Intermec Settings On the Computer Use Intermec Settings to configure parameters for Intermec applications on the computer as well as device specific parameters like volume You can configure parameters for important functions like data collection and communications 60 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer Start Intermec Settings Intermec Settings 1s located on the System screen Tap Start gt Settings gt System gt Intermec Settings The Intermec Settings Main Menu appears Intermec Settings en 3 46 Data Collection Communications Device Settings Printers GPS SmartSystems Information About the Structure of Intermec Settings Use the next tables to help find the parameters you want to configure The tables are organized to reflect the structure of the Intermec Settings Main Menu If you see gt next to a menu option there are more screens available in the next level If you see next to a menu option there 1s only one more screen available Most parameters are saved when you tap OK Some settings require you to reboot the computer for the chan
67. ges to take effect CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 61 Chapter 7 Configure the Computer Data Collection Menu Data Collection Options Internal Scanner BT Configure on Connect Virtual Wedge Magstripe Reader Communications Menu Communications Options Device Name Enable 802 11 Ethernet Adapter Bluetooth Device Settings Menu Device Settings Options Backlight Date and Time Good Read Sounds Screen Parameters You Can Configure Enable scanner port e Symbologies e Symbology Options e Scanner Settings Imager Settings Decode Security BT Configure on Connect Enable Virtual Wedge Bar Code Scanner Magstripe Reader Enable Magstripe Reader Reader Model Parameters You Can Configure Device name Enable 802 11 IP Settings Bluetooth settings Power Discoverable and so on Parameters You Can Configure Screen Backlight Battery Power Screen Backlight External Power Date and time settings Internal Scanner Tethered Scanner Bluetooth Scanner Beeper and voice volume Headset beeper volume Screen rotation CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Device Settings Options Power Management System Component Versions IDL Runtime Versions Features Disabled by Policy Printers Menu Printers Options Printer SmartSystems Information Menu SmartSystems Information Options Rea
68. ice Data 1s being transferred A voice call is in progress A voice call in on hold There is no SIM card present in the computer The volume is off and the phone is set to vibrate The volume is on 24 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual e 5 IS E e 81 fal Chapter 2 About the User Interface and Intermec Applications Description The volume is off The battery has a full charge The battery has a high charge The battery has a medium charge The battery has a low charge The battery has a very low charge The battery is attached to external power and is charging No battery 1s installed in the computer Call forwarding is on Voice mail 1s off GPS locator is off GPS locator is on Align the Screen Using the Stylus e If the touch screen does not respond when you tap it you may need to align the screen Note If the touch screen is so out of alignment that you cannot open the Start menu you can try to align the screen menu using the keypad For help see the next section 1 Tap Start gt Settings gt Systems gt Screen 2 Tap Align Screen and follow the instructions to align the screen 3 Tap OK CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 25 Chapter 2 About the User Interface and Intermec Applications Align the Screen Using the Keypad If the touch screen is so out of alig
69. information see CN50 Accessories page 5 e Added a procedure to select the language when you turn on the computer For more information see Turn On the CN50 for the First Time on page 7 e Added information about the Intermec applications available on the CN50 mobile computer For more information see About Intermec Applications on page 27 Added information about the 5 megapixel color camera For more information see About the Color Camera on page 48 2 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features Updated information on the Intermec Settings menus For more information see About the Structure of Intermec Settings on page 61 Added information on the ScanNGo Wi Fi configuration bar code For more information see Enable the Wi Fi Radio With ScanNGo Bar Codes on page 68 Overview of the CN50 Features The 50 is available with the following features GF 96 CERTIFIED CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 3 75G UMTS 3 5G CDMA 802 11b g CCX v4 0 and Bluetooth radio 2 5 GPRS EDGE radio 256 MB DRAM 512 MB Flash approximately 350 MB free for user applications Customer accessible micro SD slot for removable memory cards up to 32 GB Imaging options e EA21 area imager e EA11 area imager Integrated GPS receiver Digital compass to enhance GPS navigation and improve geotagging of cap
70. ing with Wireless Center RS 232 adapter described 6 S scanner troubleshooting 101 102 window cleaning 107 ScanNGo bar code enabling the Wi Fi radio 68 using to install applications 94 screen aligning 7 25 cleaning 107 specifications 110 Index SD card See microSD card SDMMC Disk folder troubleshooting 103 security Funk selecting 77 Microsoft selecting 82 selecting a language 7 serial communications using 73 settings default restoring 65 single dock described 6 SIP Designer described 31 SmartSystems Foundation described 29 updating system software 95 using to install applications 92 software firmware number finding 105 required for developing 91 version number finding 105 speaker adjusting the volume 15 specifications physical and environmental 110 screen 110 status LEDs battery described 10 illustrated 4 storage increasing with microSD card 16 suspend mode described 13 symbologies See bar code symbologies system software updating with microSD card 96 updating with SmartSystems Foundation 95 T tethered stylus described 6 third party software managing the computer 91 Tile bar described 21 illustrated 20 Title bar described 20 illustrated 20 transferring files to a PC 17 troubleshooting 98 102 turning on the CN50 for the first time 7 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 137 Index 138 U UMTS phone activating 37 USB communica
71. ization is in progress over USB connection 1 active connection in not available A UMTS network 1s available Connecting to a UMTS network A UMTS connection 1s active A 3G network is available An EDGE network 15 available Connecting to an EDGE network An EDGE connection 15 active A GPRS network 1 available Connecting to a GPRS network A GPRS connection 1s active An HSDPA network 15 available Connecting to an HSDPA network An HSDPA connection 1s active Bluetooth is on Wi Fi is on but not connected and no networks are detected ad 23 23 0 23 7 Ed 5 1 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 23 Chapter 2 About the User Interface and Intermec Applications Icon m 5 9 59 5 3 lt E Ib a SX FII Description WA Fi is not connected to a network and other networks are detected Other wireless networks are detected Connected to a wireless network Synchronizing through a Wi Fi connection Connected to a wireless network and other networks are detected Information about a new wireless network 1s available A network connection is active A network connection is inactive The phone has maximum signal strength The phone has no signal The phone capability 1s off The phone has no service The phone is searching for serv
72. l 126 Numeric Keypad x 2 1 omo 3068000 o CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual QWERTY Keypad 5 2 o P o E C Imager Configuration Bar Codes You can use the bar codes to quickly configure the CN50 imager These bar codes allow you to enable or disable symbologies reset to factory defaults and set predefined imager modes 127 Appendix C Imager Configuration Bar Codes Basic Configuration Bar Codes If you need to create a bar code for a specific setup please download a free copy of EasySet from the CN50 page on the Intermec website at www intermec com Command Bar Code Postamble with Carriage Return _ MEM W M Command Bar Code MM Mil 1D and 2D codes bright 128 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Disable all symbologies Reset to Factory Defaults Imager Predefined Modes 1D codes only Appendix C Imager Configuration Bar Codes Command Bar Code 1D and 2D codes with reflective UT III Symbology Bar Codes Symbology Enable Bar Code Disable Bar Code MMA MMN 0 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 129 Appendix C Imager Configuration Bar Codes Symbology Code 93 Code 128 DataMatrix DutchPos
73. l to touch these surfaces 4 Wipe dry CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 107 Chapter 9 Troubleshoot and Maintain the Computer 108 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual A Specifications and Default Settings 109 Appendix A Specifications and Default Settings Physical and Environmental Specifications CN50 Physical Dimensions Length 15 4 cm 6 05 1n Width 7 4 cm 2 93 in Height 2 8 cm 1 09 in Weight 310 g 10 9 oz Environmental Specifications Operating 10 C to 50 C 14 F to 122 F temperature Storage temperature 20 C to 60 C 4 F to 140 F Recharge C to 45 32 F to 113 F temperature Humidity 596 to 9596 non condensing Environmental IP54 compliant rating Power and Electrical Specifications Battery type Rechargeable Lithium ion Li ion battery Battery capacity 3900 mAh 14 4 Wh Electrical rating 465V 3A Operating System Microsoft Windows Embedded Handheld 6 5 x Touch Screen Specifications Transflective TFT QVGA color with touch panel 240 x 320 pixels 8 9 cm 3 5 in diagonal active area 5 level LED backlight control with settings 110 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Keypad Options e Numeric keypad Appendix A Specifications and Default Settings e Alphanumeric keypad QWERTY Bar Code Symbologies The EA21and EA11 imager support these bar code
74. lication file should appear in the Software Vault 3 From the SmartSystems console in the Software Vault drag and drop the application onto each CN50 in your network or drop the application on a group of computers contained in a folder Install Applications Using Microsoft ActiveSync or Windows Mobile Device Center 92 If you only have a few computers to update with applications you can copy the files from your PC using Microsoft ActiveSync Windows XP or earlier or Windows Mobile Device Center Windows Vista or Windows 7 ActiveSync and Windows Mobile Device Center are free applications available from the Microsoft website at www windowsmobile com getstarted CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 8 Manage the Computer 1 On your PC copy the cab file you want to download to your CN50 2 Create a connection between your PC and mobile computer using ActiveSync or Windows Mobile Device Center Microsoft ActiveSync File view Tools Help e Sync Schedu Explore i Connected Hide Details amp Information Type Status 3 Click Explore The Mobile Device window opens 4 Double click My Windows Mobile Based Device 5 Navigate to the folder you want to copy the cab file to and paste the cab file in the folder 6 On your 50 tap Start gt File Explorer and navigate to the location of the cab file 7 Tap the cab file to install it Install Applicatio
75. m called SmartSystems to help you manage your devices You can also purchase third party device management software through a vendor Manage the Computer With SmartSystems Foundation 90 SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems enabled devices including the CN50 simultaneously from a central server The SmartSystems console displays all SmartSystems enabled computers and peripherals in your network Through the Console you can e drag and drop configuration bundles operating system updates and firmware upgrades to multiple computers createa golden device configuration to use when updating other computers remotely changesettings on SmartSystems enabled computers and peripherals With an AutoDeploy license SmartSystems can automatically push software configuration settings and other files to connected CN50s AutoDeploy can report on asset locations and battery status making it easier to manage your mobile devices The license also enables ScanNGo which makes connecting additional CN50s to your secure wireless network as easy as reading bar codes You can download SmartSystems Foundation at no charge from the Intermec website For more information on SmartSystems go to www intermec comMSmartSystems To purchase an AutoDeploy license contact your local Intermec sales representative CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Cha
76. mputer for Windows Embedded Handheld 6 5 User Manual iii iv CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Contents Contents Defore VOM Deo ier at ud Mas Aedui os ken de xi Infor fatio ia s coupe biete tolto ados bte xi Global Services and SUpDOEU o ceci ves beck E NUT MPs xi Warranty c5 co CHER Pre Ebr ee eae xi MID SUD O xii SAd Da xii Telephone E quera eade ais E ERAT xii Device E A xii Who Should Read This Manual cu euo tase tiaren Saw edt xiii Related Document Sne suseda ban AeA xiii Patent Infor titio cec neos E E ie 1 About the Computer Features 1 Aboutthe N50 Mobile Computer soie eo d hee SRSA Nee Sue Yee ELE ED Edd 2 Whats New in THE Release e pese okies d En Ee Rd eee 2 Ov rvieuw orthe CINSO0 Fr eattires do wi boo dur ded dui ed GR 3 ADOHLtHe Stats EBD eri URP VIO EI doque bur d S eds d ed bae 4 CINSU ACCOSSOBIGS nie blu 5 T rm On tle CNSO for the Prst TINO ao oe eroate eto E Oe Had ra hene Ed 7 ADOUE the asia ett duis teases ebrei er ha reeset 7 Chai ee the BITE oss betur beth ae ida pdt don aces aoe oe eee and 8 Chance the 5 rug a RENTRER eae de 9 ADour the Datter y S EdEUS
77. municating with server Ensure the access point is turned on properly configured and has 802 1x security enabled You are setting up multiple access points The computer does not save WEP key values when in a network with different SSIDs and changing the SSID Reenter the WEP key value after the connection fails changing the SSID and save your changes You should now be able to connect to the different access points The computer indicates it is not Make sure that authenticated the User Name and Password parameters on the computer must match the user name and password on authentication server You may need to reenter the password on both the computer and authentication server on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help seethe documentation that shipped with your authentication server software theIP address and secret key for access point must match the IP address and secret key on the authentication server You may need to reenter the IP address and secret key on both your access point and authentication server theauthentication server software is running on the server PC You receive a message saying The server Date and time are not saved when you perform a clean certificate has expired or your system date boot Reenter the date and time and then save your is incorrect after you perform a clean changes boot on the computer
78. nce Maximum Distance Code 39 0 125 mm 5 mil 7 26 cm 2 86 1n 12 09 cm 4 76 in 0 20 mm 8 mil 3 96 cm 1 56 in 20 98 cm 8 26 1n 0 25 mm 10 mil 3 45 cm 1 36 1n 25 04 cm 9 86 1n 0 50 mm 20 mil 4 98 cm 1 96 in 40 28 cm 15 86 in UPC EAN 0 33 mm 13 mils 4 98 cm 1 96 in 29 62 cm 11 66 in Data Matrix 0 191 mm 7 5 mils 3 71 cm 2 46 1n 16 41 cm 6 46 in 0 254 mm 10 mils 5 98 cm 2 35 1n 20 73 cm 8 16 1n 0 381 mm 15 mils 27 58 10 86 1 116 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Appendix A Specifications and Default Settings Symbology Density Minimum Distance Maximum Distance PDF417 0 168 mm 6 6 mils 6 25 cm 2 46 in 13 87 cm 5 46 in 0 254 mm 10 mils 4 47 cm 1 76 1n 21 74 cm 8 56 1n 0 381 mm 15 mils 4 98 cm 1 96 1n 33 43 cm 13 16 in EA11 Area Imager Typical Reading Distances Typical distances are measured in an office environment 250 lux 0 4 8 1 2 1 6 20 10 25 20 6 15 4 10 2 5 0 E Le i ee 0 2 5 4 10 6 0 125mm 5mils 15 0 25 mm 10 mils g 20 10096 contrast UPC EAN 10 25 0 5 mm 20 mils cm 0 10 20 30 40 50 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 117 Appendix A Specifications and Default Settings EAT1 Typical Reading Distances Symbology Code 39 UPC EAN Data Matrix PDF417 Default Configuration
79. nd install software The CN50 supports an optional 32 GB maximum capacity microSD card The microSD card slot is located in the battery compartment 1 Remove the battery For help see Change the Battery on page 9 2 Swing the card access door clockwise to expose the SIM card and microSD card slots 3 Insert the microSD card in the bottom slot and push in with the stylus or similar tool until it clicks into place 4 Install the battery 5 Press to curn on the CNSO You should be able to navigate to the Storage Card folder and see the contents of the microSD card 16 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features Transfer Files To and From Your PC You can use Microsoft ActiveSync Windows XP or earlier or Windows Mobile Device Center Windows Vista or Windows 7 to establish a connection between your CN50 and PC After you connect to your PC you can transfer files synchronize files remotely debug and perform other device management activities ActiveSync and Windows Mobile Device Center are free applications available from the Microsoft website at www windowsmobile com getstarted To establish an ActiveSync partnership between your CN50 and PC you need to physically connect your 50 to your using these accessories e 50 AC adapter e USB to micro USB cable Using these accessories you can transfer files to and from your PC 1 Conne
80. nment that you cannot open the Start menu you may need to align the screen menu using only the keypad or as a last resort you can perform a clean boot For more information about performing a clean boot see Clean Boot the Computer on page 106 Press for the Start menu amp Press to select Settings and then press E Press until the Personal tab is selected Press 2 to select the System tab Use the arrow keys to choose Screen and then press E Tab to Align Screen and press E Follow the instructions to align the screen Tap OK on Cc ui BR a Rotate the Screen The internal accelerometer enables you to have the screen rotate by sensing the orientation of the 50 You can enable the screen to rotate all the time depending on orientation you can enable it to rotate for specific applications you can disable rotation for selected applications or you can disable it You can modify the screen rotation settings file to determine which applications will enable or disable screen rotation by modifying the settings csv file in the Windows folder rotation is only enabled for Internet Explorer and Windows Media Note By default when you select Enabled for selected applications Player 26 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 2 About the User Interface and Intermec Applications 1 Tap Start gt Settings gt Systems gt Sensors P er X
81. ns Using a MicroSD Card If you do not have a network connection or cannot connect your mobile computer to your PC you can use a microSD card to install applications 1 Suspend the CN50 and remove the microSD card 2 Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC 3 Copy your application file to the microSD card 4 Remove the microSD card from the adapter card and insert it into the CN50 5 On your CN50 browse to the card and run your application CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 93 Chapter 8 Manage the Computer Install Applications Using a ScanNGo Bar Code You can use the ScanNGo function in SmartSystems Foundation to create a bar code that loads software The bar code contains the address of the server where the software to download 1s located Once you scan the bar code it finds the server downloads the file and installs it on the mobile computer For more information on installing applications using a ScanNGo bar code see the SmartSystems Foundation Help For more information on using a ScanNGo bar code to enable Wi Fi see Configure 802 11 Radio Communications on page 67 Launch Applications Automatically There are two ways to launch an application automatically on a cold boot e Setup your cab file to place a shortcut to the application in the Windows StartUp directory at install time Use AutoRun
82. nternet Explorer Mobile Tap the Help icon at any time to view additional information for the wizard or the settings 1 Tap Start gt Settings gt Connections gt Connections 2 Under My ISP tap Add a new modem connection 3 Enter a name for the connection such as ISP Connection A If using an external modem connected to your mobile computer with a cable select Hayes Compatible on COM1 from the Select a modem drop down list ul Tap Next 6 Enter the access phone number and tap Next 7 Enter the User name Password and Domain if provided by an ISP or your network administrator 8 Tap Finish 74 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer 9 Onthe Connections screen tap Advanced on the horizontal scroll Connections rig 2 15 Tasks lt Advanced gt Tasks Select which networks are automatically used Select Networks Dialing Rules Create exceptions For intranet addresses Exceptions 10 Tap Dialing Rules 11 When the Enable Dialing Rules box appears tap OK 12 Tap Edit 13 In the Name field enter your phone type Home Mobile or Work 14 Tap OK until you exit the Connections screen Create a VPN Server Connection VPN connection helps you to securely connect to servers such as a corporate network through the Internet Before you can make a VPN connection you will need the following items from y
83. o to www intermec com SmartSystems and click the Downloads tab the SmartSystems bundles you want to install These SmartSystems bundles are available from the Intermec website at www intermec com Go to Support gt Downloads gt OS Firmware Drivers list After you have located these items you can update your mobile computer using SmartSystems Foundation 1 Open the SmartSystems console 2 Make sure the mobile computer is discoverable 3 Make sure the mobile computer is in a powered dock or that power management 15 disabled 4 Download the SmartSystems bundle to your PC 5 Double click the SmartSystems bundle on your PC to extract the update files to the software vault 6 From the SmartSystems console locate the bundles to install and drag them to each mobile computer or group in a folder you want to update The SmartSystems console installs the update on your mobile computers After the download is complete your mobile computer begins the update process and automatically performs a cold boot The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable This process can take anywhere from 30 seconds to 15 minutes depending on the update After the update is complete the computer boots again CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 95 Chapter 8 Manage the Computer computer is offline by displaying a red stop
84. om the list and press Enter The User Logon dialog box appears d Enter a User Name and a Domain 8 Ifyou choose PEAP Choose Properties gt Run App The Auth Settings box appears b Select Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears Enter a User Name and Password and select Save Password d Optional In the Domain field enter the domain e Press Enter 9 For Network Key Setting choose Automatic 10 Save your settings Configure Static WEP Security With Microsoft After you configure the communications and radio parameters on your mobile computer and select Microsoft as your security choice you can configure static WEP security with Microsoft Intermec recommends that you use WPA2 PSK instead of WEP if possible 1 Start Intermec Settings 2 Choose Communications gt 802 11 Radio gt Microsoft Security 3 For Network Authentication choose Open 4 For Data Encryption choose WEP 5 For Network Key Setting choose Enter Key and Index CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 85 Chapter 7 Configure the Computer 6 For Network Key Value enter an ASCII key or a hex key that 1s either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0 and contain 5 or 13 hex pairs 7 For Network Key Index select
85. on server and authenticators are properly configured server For example you can choose Funk security if you use Microsoft Note Your security choice does not depend on your authentication Active Directory to issue certificates Choose Between Microsoft and Funk Security The computer supports both Funk and Microsoft security which dynamically selects wireless networks based on your preferences The option you choose depends on your network security needs e Ifyou are using the CN50 in a static environment that requires a high level of security you should use Funk security which offers CCX v4 0 compliance support for LEAP and TTLS and configuration for up to four profiles e Ifyou are primarily using the CN50 to connect to Wi Fi hotspots you may want to use Microsoft security To use Microsoft security you need to select it as your security choice For help see About Microsoft Security on page 82 About Funk Security You can define up to four profiles for Funk security Different profiles let your CN50 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile 1s Profile 1 Select a Funk Security Profile You can define up to four Funk security profiles 1 Start Intermec Settings For help see How to Configure the Computer on page 60 2 Choose Comm
86. ons appear in the Applications table About SmartSystems Foundation SmartSystems Foundation 1 an easy to use software platform that provides IT Administrators and Integrators a single integrated portal for hands free provisioning deployment and management of Intermec devices minimizing the effort spent on software upgrades equipment monitoring maintenance and troubleshooting SmartSystems Foundation provides a consistent way to manage Intermec devices including mobile computers RFID readers printers and bar code scanners Devices may be on site or remote SmartSystems Foundation makes the most of limited IT resources and lowers the total cost of ownership for Intermec data collection equipment SmartSystems Foundation can be downloaded at no charge from the Intermec website For more information visit www intermec comMSmartSystems About Features Demo Intermec Features Demo provides a simple way to explore the key features of your mobile computer Features Demo contains applications that demonstrate scanning document imaging image capture printing and GPS functionality Many of the applications that are part of Features Demo also have separate full featured versions that you can download and license for your computer CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 29 Chapter 2 About the User Interface and Intermec Applications 30 About Intermec Launcher Intermec Launcher 2 0 1s a Microso
87. oss entire bar code label in one pass Vary the scanning angle Check the quality of the bar code label Scan a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology is enabled and configured correctly Use Intermec Settings to check the symbologies Expand Data Collection gt Symbologies beneath devices listed scanner virtual wedge to check and enable symbologies then scan the bar code label again Make sure the computer application 1s expecting input from a bar code You may need to type this information instead The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the bar code label again Make sure you scan the entire label CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 9 Troubleshoot and Maintain the Computer Troubleshoot Operating the Computer Use this section to troubleshoot problems that may prevent you from being able to operate the computer Problems Operating the Computer Problem Solution You cannot type a character on the keypad You may have locked a modifier key on the keypad Press the necessary key sequence to
88. our network administrator e User name e Password Domain name e TCP IP settings e Host name or IP address of the VPN server CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 75 Chapter 7 Configure the Computer After you locate this information you can create a VPN server connection 1 Tap Start gt Settings gt Connections gt Connections 2 Under My Work Network tap Add a new VPN server connection Connections AY AE MESE Make New Connection Mame Host name PEDES IPSecjL2TP a PPTP 3 Step through the screens to set up your VPN connection About Wireless Security The 50 provides five types of security for your wireless network e Wi Fi Protected Access 2 WPA2 e Wi Fi Protected Access WPA e 802 1 LEAP e WEP This section explains how to configure wireless security on your 50 If you choose not to use security see Use Open No Security Associations With Microsoft on page 86 Intermec recommends that you always implement WPA2 security using PSK Personal or 802 1X Enterprise key management 76 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer You must use either Funk or Microsoft security to implement your security solution For details see the next section If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authenticati
89. pter 8 Manage the Computer Manage the Computer Using Third Party Software You can use third party software such as Wavelink Avalanche to centrally manage your Intermec devices Device management software enables you to update software increase security track your assets and troubleshoot devices remotely You can download the Wavelink Enabler for the computer from the Wavelink website For more information visit the Intermec website and search for Wavelink Avalanche or visit www wavelink com to download the enabler Develop and Install Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer The Resource Kits are a library of C NET Java and web components grouped by functionality that you can use to create applications for the computer The Resource Kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec website at www intermec com idl For more information see the Intermec Developer Library IDL Resource Kit Developer s Guide Package Your Application For very simple applications the executable file may be the only file you need to deploy More typically you will have a set of files to install You can also copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends using cab files to install your applications The CN50 uses standard Windows Mobile cab files and will install
90. re default settings for an individual menu or for all Intermec Settings parameters 1 Navigate to the menu you want to restore to defaults 2 Tap Menu gt Restore Menu Defaults 3 When prompted tap Yes to restore the menu default settings 4 If prompted to refresh the computer tap Yes You can restore defaults settings for all parameters 1 Tap Menu gt Restore All Defaults 2 Tap Yes 3 After several minutes all of the default settings are restored How to Hide Menu Items in Intermec Settings In Intermec Settings you can hide items in the CN50 menus or in the directory tree in the SmartSystems console Hidden items are not saved when you back up your settings in the SmartSystems console CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 65 Chapter 7 Configure the Computer You can hide menu items in Intermec Settings in the SmartSystems console e To hide menu items right click a menu item and choose Hide Menu Item from the list Click Yes to clear the confirming message e To restore menu items click the CN50 name at the top of the directory tree to select it and then choose View gt Unhide Items All hidden menu items are restored You can hide menu items in Intermec Settings on the 50 e To hide menu items tap and hold the item and then choose Hide Menu Item from the list Tap Yes to clear the confirming message e To restore hidden items in a single menu tap and hold the menu bar whe
91. re the item was hidden and then choose Restore Item Default from the popup list e To restore all hidden items in all menus tap Menu gt Unhide Items Note When you restore default settings in Intermec Settings only the settings for visible items restored to defaults The settings for hidden menu items are not affected For more information see the SmartSystems Foundation online Help About Network Communications The 50 is a versatile mobile computer that you can easily add to your wireless or wired data collection network You can connect your CN50 using e 802 11b g radio communications e Ethernet communications e Bluetooth communications USB communications 66 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer Configure 802 11 Radio Communications Your CN50 has an 802 11 radio to transfer data using wireless communications This section assumes that your wireless network 15 set up including your access points By default the Wi Fi radio 1s enabled About Wi Fi 802 11b g Radio Communications To add your mobile computer to your Wi Fi network so you can transfer data wirelessly you need to enable the Wi Fi radio and configure radio parameters You can use e Intermec Settings to enable the Wi Fi radio For help see the next section Enable the Wi Fi Radio With Intermec Settings e ScanNGo bar codes to enable the Wi Fi
92. s Note The correct date must be set on your CN50 when you K enable Validate Server Certificate 7 Ifyou choose TLS a Load user and root certificate on your CNSO For help see Load a Certificate on page 86 b Entera User Name and Subject Name c For Validate Server Certificate choose Yes d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name Configure WPA or WPA2 Personal PSK Security with Funk After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice you can configure WPA PSK or WPA2 PSK Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose WPA or WPA2 For 8021x choose None ui FF W N Aa For Pre Shared Key enter the pre shared key or passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CNSO internally converts it to a pre shared key This value must match the passphrase on the authenticator 7 Save your settings CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 79 Chapter 7 Configure the Computer Configure 802 1x Security With Funk After you configure the communica
93. se the vehicle holder to hold your 50 while you are using it in a vehicle Use the vehicle power adapter to charge the battery installed the CN50 from your vehicle CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features Turn On the CN50 for the First Time If your mobile computer includes language provisioning you are prompted to select a language and align the touch screen when the computer starts for the first time Your language selection applies to text used in the Windows Mobile user interface and Microsoft applications Chinese French German Italian Korean Russian and Spanish Note The available languages are Simplified Chinese Traditional 1 Insert the battery into the CNSO The CN50 turns on and you are prompted to select a language Note You cannot change the language once it is loaded on your CN50 The only way to modify the language selection is to reload or update the firmware For help see Update the System Software on page 94 2 Use the and keys to select a language and navigate through the screens The language you selected loads the 50 3 Fully charge the battery 4 When you are prompted tap the screen to set up your CN50 5 Follow the onscreen instructions to align the touch screen The home screen appears About the Battery The CN50 uses an AB25 extended battery as its main power source The extended batt
94. symbol until the Note The SmartSystems console indicates that your mobile computer reboots and reconnects to the system Update Individual Mobile Computers Using a microSD Card You can transfer upgrade bundles from your desktop PC to your mobile computer using a storage card Before you can update your mobile computer you need 96 the SmartSystems bundles you want to install These SmartSystems bundles are available from the Intermec website at www intermec com Go to Support gt Downloads gt OS Firmware Drivers list a microSD card formatted to FAT or FAT32 After you have located these items you can update your mobile computer using a storage card 1 Download the SmartSystems bundle to your PC and note the download location On your desktop PC navigate to the download location and select the folder with the correct firmware version For example umts wwe or umts lp Transfer the autoflash img file into the root directory of the SD card Turn off your mobile computer and install the microSD card in your mobile computer For help see Insert a MicroSD Card on page 16 Turn on your mobile computer The update process begins Your mobile computer may restart several times during this process When the update is complete the Autoflash Complete message appears Remove the microSD card Note If you do not remove the storage card the update process repeats each time the computer reboots Reboot
95. t EAN 8 EAN 13 GS1 128 Interleaved 2 of 5 JapanPost Matrix 2 of 5 130 Enable Bar Code Disable Bar Code CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Appendix C Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code 7 quw 7 day quu 7 quam CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 131 Appendix C Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code UPC A UPC E UPC E1 132 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Index 133 Index 134 Numerics 802 11b g radio communications configuring 67 status checking 100 A AC power adapter described 5 accessories charging time AC power adapter 8 charge only multidock 8 DX1 desktop dock 8 DX2 quad dock 8 quad dock 8 Ethernet multidock 8 quad charger 8 single dock 8 vehicle power adapter 8 described 5 Activation Wizard starting 35 ActiveSync connecting to a PC 92 installing applications 92 adjusting the speaker volume 15 aligning the touch screen 7 25 alphanumeric keypad See keypad applications developing for CN50 91 installing using ActiveSync 92 microSD card 93 Mobile Device Center 92 ScanNGo 94 SmartSystems Foundation 92 Intermec available for download 29 on the computer 28 launching automatically 94 Assiste
96. t contact your Intermec representative for help CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 103 Chapter 9 Troubleshoot and Maintain the Computer Problem Solution You tap the screen and nothing happens Align your screen For help see Align the Screen Using the Stylus on page 25 or see Align the Screen Using the Keypad on page 26 Make sure the computer 1s not locked Call Product Support If you cannot find the answer to your problem in the Troubleshoot Your Mobile Computer section you can visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative call 1 800 755 5505 Before you can call Intermec Product Support make sure you have the following information ready e Configuration number e Serial number Operating system version e Ifyou are using security know the type Funk or Microsoft and the full set of parameters e Power management settings e Ifyou are using terminal emulation TE know the version and protocol If you are not using TE know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings Consult your application de
97. t computer Check with receiving any information from the network administrator or use your access point user s computer manual Troubleshoot 802 1x Security Use the following table to troubleshoot problems with your 802 1x security that will prevent you from connecting to your network such as a missing WEP key value or an incorrect password Problems With 802 1x Security Problem Solution The computer indicates that it 1s Make sure the computer IP address host IP address authenticated but it does not subnet mask default router are configured for communicate with the host network 98 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 9 Troubleshoot and Maintain the Computer Problem Solution The computer does not appear to be The CN50 may not be communicating with the authenticating and a network connection access point Make sure the computer network icon does not appear on the toolbar name matches the access point network name SSID e 802 1 security network may not be active Make sure the server software 1s properly loaded and configured on the server PC See server software documentation for help A network connection icon appears in the The computer may not be communicating with the toolbar but then disappears intended access point Make sure the computer network name matches the access point network name Default network name is INTERMEC Access point may not be com
98. t the profile you want to configure For 8021x choose LEAP For Association choose Open WPA WPA2 or Network EAP Encryption automatically defaults to TKIP if you choose WPA AES if you choose WPA2 and WEP if you choose Open or Network EAP u N a 6 For Prompt for Credentials choose Enter credentials now 7 Enter a User Name and User Password 8 Save your settings Configure Static WEP Security With Funk After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice you can configure static WEP security with Funk Intermec recommends that you use WPA2 PSK instead of WEP if possible Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose Open For Encryption choose WEP For 8021x choose None Tu A A N a Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 81 Chapter 7 Configure the Computer 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs 8 For Transmit key choose the key you want to use for transmitting data 9 Save your settings
99. tates and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use 1s accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright O 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty ii CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 002 03 2012 Revised to add information on the ScanNGo bar code available languages Intermec applications new CN50 accessories and the 5 megapixel camera CN50 Mobile Co
100. tery on page 7 Key Status Green Caps Lock is enabled if you have a QWERTY keypad Green function keys are enabled if you have a numeric keypad Amber Amber function keys are enabled CN50 Accessories The CN50 ships with a battery All other accessories are sold and ordered separately For help contact your local Intermec sales representative CN50 Accessories Accessory Description 50 AC Power Adapter The CN50 AC Power Adapter provides a Model AE37 connection for external AC power to the CN50 To use this adapter you need to purchase a country specific power cord CN50 Battery Model AB25 The AB25 extended battery provides power to the CN50 50 Charge Only Use the charge only multidock to hold up to Multidock Model AD23 four mobile computers with batteries installed charge batteries and provide power to the mobile computers DX1 Desktop Dock with USB Use the desktop dock with the nnectivi i connectivity computer cup to charge the battery while it is installed in the computer battery cup to charge the battery CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 5 Chapter 1 About the Computer Features Accessory DX2 Dual Dock and DX4 Quad Dock The DX2 and are available in charge only and Ethernet configurations Ethernet Adapter 50 Ethernet Multidock Model AD24 50 Handstrap Replacement CN50 Magnetic Stripe Reader Model AR9 CN50
101. tery life 11 memory installing applications in 1 microSD card installing 16 troubleshooting 103 updating system software 96 using to install applications 93 Microsoft security about 77 choosing 82 configurin WPA Enterprise 802 1x 83 WPA2 Enterprise 802 1x 83 Mobile Equipment Identifier MEID locating 34 modifier keys using 13 navigating Intermec Settings 64 network communications configuring 67 status checking 100 connection icon troubleshooting 98 status checking 100 numeric keypad See keypad 0 Object Store storing applications 91 orange key using 13 p PC connecting to 17 92 phone activating Sprint 35 Verizon 36 configuring 34 emergency phone call making making a call 39 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual phone continued managing with Wireless Center 2 supported CDMA 34 UMTS 37 physical specifications 110 power button described 13 troubleshooting 103 private network connecting to with VPN server 75 problems troubleshooting 98 102 product support calling 104 Knowledge Central website 104 Profile Settings configuring with Intermec Settings 65 profile Funk security selecting 77 ProfileSettings application described 28 Q quad charger described 6 Qualcomm XTRA about 54 R radio 802 11b g communications configuring 67 Bluetooth communications configuring 69 enabling with Intermec Settings 67 with ScanNGo bar code 68 manag
102. the following table for tips to maximize the life of your battery Battery Conservation Tips When You Want To Do This to Save Battery Power Operate the CN50 and Save your data and then go to Start gt Shut the Low Battery status Down After che CN50 shuts down remove the icon appears or the battery and insert another fully charged battery Battery light comes Or you can connect the CN50 to an external power source Stop using the CN50 for Make sure the low battery icon is not on the 5 minutes or longer screen and that the Battery light is not turned on Press to suspend the CN50 Store the 50 for more Ifyou are storing the CN50 for a few days such as than a day over the weekend install the charged battery or attach the 50 to a power source If you are storing the CN50 for longer remove and charge the battery then store both the battery and the CN50 in a cool location If the battery in storage 1s not used in several months you should recharge the battery to keep it at its performance peak Store the battery outside Store the batteries in a charger connected to the CN50 power CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 11 Chapter 1 About the Computer Features About the Keypad Use the following sections to understand how to use the keypad For information on remapping the keypad you can download the Device IDL Resource Kit from the Intermec website at www intermec
103. the Computer Connect to a Bluetooth Audio Device Use the Bluetooth Audio enabler to discover activate and connect to a Bluetooth audio device such as a headset 1 Tap Start gt Settings gt Bluetooth 2 From the horizontal scroll at the top of the page select Devices Bluetooth en X d n 12 39 Ports lt Devices gt Made Tap Add new device to search For other Bluetooth devices Tap a device to modify its settings Connected Add device 3 Follow the onscreen instructions to connect to Bluetooth audio device About USB Communications You can use the CN50 AC adapter to transmit data to and receive data from a desktop PC or an Ethernet multidock through USB communications The USB port supports both USB client and USB host The port automatically senses the cable you are using and determines which drivers to use For more information about this accessory and how to order it see CN50 Accessories on page 5 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 73 Chapter 7 Configure the Computer Create an ISP Connection You can connect to your Internet Service Provider ISP and use the connection to send and receive email messages and view web pages Get an ISP dial up access telephone number a user name and a password from your ISP After the CN50 is connected you can e send and receive message by using Messaging Outlook Email e visit web pages by using I
104. the key you want to use for data transmission 8 Save your settings Use Open No Security Associations With Microsoft You can configure your mobile computer for no security with Microsoft WZC Intermec recommends that you always set security in your network 1 Start Intermec Settings 2 Choose Communications gt 802 11 Radio gt Microsoft Security 3 For Network Authentication choose Open 4 For Data Encryption choose Disabled 5 Tap OK Your settings are saved Load a Certificate To use transport layer security TLS with WPA or 802 1x security you need a unique client certificate the CN50 and a trusted root certificate authority CA certificate Certificates are pieces of cryptographic data that guarantee a public key 1s associated with a private key They contain a public key and the entity name that owns the key Each certificate is issued by a certificate authority 1 Start Intermec Settings 2 Go to Start gt Settings gt System gt Intermec Settings 86 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer 3 Tap Communications gt 802 11 Radio gt Certificates The Certificates screen appears Intermec Settings 9 4 8 04 Certificates PAC Manager PAC Manager Enroll Certificates Enroll Certificates Certificates Applet Certificates Applet Import Certificates Import Certificates Import Root Certificates 4 To import a c
105. tions using 73 V vehicle dock described 6 vehicle holder described 6 vehicle power adapter described 6 volume adjusting 15 VPN connection creating 75 W warm boot performing 105 Wavelink Avalanche managing the computer 91 WEP security configuring with Funk 81 Wi Fi communications configuring 67 managing with Wireless Center 28 supported 3 window scanner cleaning 107 Windows Embedded Handheld status icons described 22 Windows Mobile Device Center connecting to a PC 92 installing applications 92 wireless application described Wireless Center 28 Wireless Printing 28 Wireless Scanning 28 headset connecting to 73 printer connecting to 71 security about 76 troubleshooting 98 wireless security 76 87 Wireless Zero Configuration WZC security See Microsoft security 82 WPA Enterprise 802 1x security configuring with Funk 78 Microsoft 83 WPA2 Enterprise 802 1x security configuring with Funk 78 Microsoft 83 www intermec com Knowledge Central 4 104 manuals downloading xii xiii Product Support 4 104 warranty information xi CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2012 Intermec Technologies Corporation All rights reserved CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual P N 935 041 002
106. tions and radio parameters on your mobile computer and select Funk as your security choice you can configure 802 1x WEP security with Funk Intermec recommends that you use WPA2 802 1x instead of 802 1x WEP if possible uJ aoa HR MN Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose Open For Encryption choose WEP For 8021x choose TTLS PEAP or TLS If you chose TTLS or PEAP a Enter a User Name b For Prompt for Credentials choose Enter credentials now Note You can use Prompt for Credentials to troubleshoot your network connection Enter a User Password d For Validate Server Certificate choose Yes If you choose TLS Loadauser and root certificate on your CNSO For help see Load a Certificate on page 86 b For Validate Server Certificate choose Yes c Entera User Name and Subject Name Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name 10 Save your settings 80 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer Configure LEAP Security With Funk After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice you can configure LEAP Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Selec
107. tly different for each CDMA carrier Your carrier sales contact and an Intermec representative can guide you through the process After you supply the MEID to your carrier they will respond with values that you must enter using the Windows Mobile Activation Wizard if required Some of the supported carriers do not require you to enter any values The following table shows the carriers the correct activation method to use and the values that you need to activate your phone 1f required Values Required for CDMA Phone Carrier Activation Method Activation Values You Need Sprint Sprint Hands Free MEID Verizon Dial 22899 None All parameters are automatically Activation Wizard transferred wirelessly After you complete the activation process the settings you enter are permanently stored in the CDMA module Changing the OS will not affect any of the settings or activation parameters stored in the WAN modem Note After you complete the activation process with your carrier you can change your carrier selection using the Firmware Management Tool FMT To download the FMT go to www intermec com gt Products gt Computers gt Handheld Computers gt CN50 gt Downloads tab Start the Activation Wizard 1 Tap Start gt Phone 2 In the Phone application tap Menu gt Activation Wizard Activate the Computer on Sprint Use the following procedure to activate a CN50 programmed for Sprint Before activating the
108. ts Bing Device unlocked Tile bar RE Use the Title bar icons to view the current status of information such as signal strength and battery power remaining For more information on the Title bar icons see Title Bar Status Icons on page 22 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 2 About the User Interface and Intermec Applications A horizontal scroll appears when you tap an icon in the Title bar This horizontal scroll makes it easy to access the applications associated with the Tile bar icons The horizontal scroll also contains a magnifier which improves the touch experience by making parts of the screen large enough to access with your finger The horizontal scroll also replaces tabs within Windows screens and allows for easier navigation Clock e Alarms Screen With Horizontal Scroll Clock amp Alarms e X C9 7 34 Alarms lt Time Alarms Time Zone prenenis Date il f 2010 Vv Time y Sync to current time zone OMM me when time is updated v Use the Tile bar to navigate between screens and within applications The icons available on the Tile bar change depending on the application you are using Interact With the Screen The Windows Embedded Handheld 6 5 interface supports the use of gestures with your finger or stylus to move around the screen Supported Gestures Gesture Description Tap Represents the left
109. tured images Accelerometer that can automatically sense the angle of the computer and rotate the display between portrait and landscape Camera e 3 megapixel color camera e 5 megapixel color camera Area imager that can read bar codes capture signatures and support Enhanced Mobile Document Imaging eMDI The CN50 Mobile Computer with an IEEE 802 11b g radio installed is Wi Fi certified for interoperability with other 802 11b g wireless LAN devices Chapter 1 About the Computer Features Use this manual to understand how to use the CNSO and other features and options available on it CN50 see the online Help For additional information visit Intermec Knowledge Central atintermec custhelp com About the Status LEDs The CN50 has four status LEDs Location of the CN50 Status LEDs Notification LED X Good Read LED Note Forinformation about the Mobile applications installed on the Battery Status LED The next table describes the notification LED Good Read LED and key status LED For information about the battery status LED see About the Battery Status on page 9 4 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 1 About the Computer Features Understanding the Status LEDs LED Color Description Notification Orange The CN50 is notifying you of a pending alarm or message Good Read Green The CN50 has successfully decoded bar code Battery See About the Bat
110. uality with image sizes up to 2048 x 1536 pixels for the 3 megapixel camera and 2592 x 1944 pixels for the 5 megapixel camera When you take a picture the images are saved as jpg files and by default are stored in the My Documents My Pictures folder 1 Tap Start gt Pictures amp Videos 2 Tap the Camera icon in the grid or tap Camera on the taskbar Pictures amp Videos i M Gi 4 13 Pictures w Camera Camera f Menu 6 c 3 Using the screen as viewfinder move the camera until you have the image you want to take a picture of Press to zoom in or press Y to zoom out 4 Tap Take Picon the taskbar or press Enter to save the image If you select to save your pictures to Main memory they are saved to permanent storage on the CN50 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 49 Chapter 5 Use the Camera Record a Video To record video you need to switch to video mode When you record video the video is saved as an mp4 file and stored in the My Documents My Pictures folder 1 Tap Start gt Pictures amp Videos 2 Tap the Camera icon in the grid or the Camera button on the Tile bar or press Enter 3 Tap Menu Video In the lower right the camera icon turns into a video camera On the Tile bar the Record button replaces the Take Pic button 4 Using the screen as a viewfinder move the video camera until you see the scene you want to video
111. unications gt 802 11 Radio gt Funk Security 3 Choose a profile A list of configurable settings appears CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 77 Chapter 7 Configure the Computer 4 5 Optional In the Profile Label text box enter a meaningful name for your profile Configure your security settings For help see the next sections 6 Repeat Steps 3 through 5 for each profile you want to define 7 8 Set an active profile by choosing it in the Active Profile list Save your settings Configure WPA or WPA2 Enterprise 802 1x Security With Funk After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice you can configure WPA 802 1x or WPA2 802 1x security 1 2 3 4 ul e Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose WPA or WPA2 Encryption automatically defaults to TKIP or AES respectively For 8021x choose TTLS PEAP EAP FAST or TLS If you choose TTLS or PEAP a For Prompt for Credentials choose Enter credentials now Note You can use Prompt for Credentials to troubleshoot your network connection b Entera User Name and User Password 78 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer c For Validate Server Certificate choose Ye
112. ur security choice you can configure WPA or WPA2 Personal PSK security with Microsoft 1 2 3 4 6 Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the 50 internally converts it to a pre shared key Save your settings Configure 802 1x Security with Microsoft After you configure the communications and radio parameters on your mobile computer and select Microsoft as your security choice you can configure 802 1x security with Microsoft 1 Start Intermec Settings 2 Choose Communications gt 802 11 Radio gt Microsoft Security 3 ForInfrastructure Mode choose Infrastructure 4 For Network Authentication choose Open 5 For Data Encryption choose WEP CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 7 Configure the Computer 6 For 802 1X Authentication choose TLS or PEAP 7 If you choose TLS Choose Properties gt Run App The Auth Settings box appears Choose Select c Select your certificate fr
113. uter troubleshooting 98 102 CN50 features 3 cold boot performing 105 color coded keys using 13 communications 802 11b g configuring 67 Bluetooth configuring 69 Ethernet configuring 68 serial using 73 USB using 73 wireless managing with Wireless Center 28 configuration bar codes 127 129 default settings 118 number finding 104 configuring backlight settings 14 network communications 67 using Intermec Settings 60 connecting to a PC 17 92 default bar code symbologies 43 configuration 118 settings restoring 65 DiskOnChip storing applications 91 DX1 desktop dock described 5 DX2 dual dock described 6 quad dock described 6 Index EA11 Imager about 42 specifications 116 EA21 Imager about 42 specifications 113 earbud wireless connecting to 73 emergency phone call making 39 environmental specifications 110 Ethernet adapter described 6 Ethernet communications configuring 68 Ethernet multidock described 6 extended ephemeris benefits 52 F Features Demo described 29 features of the 50 3 files transferring to a PC 17 Flash File Store using to install applications 91 Funk security about 77 configuring WEP 81 WPA Enterprise 802 1x 78 WPA2 Enterprise 802 1x 78 profile choosing 77 selecting a profile 77 G getting started turning on the CN50 for the first time 7 Good Read LED troubleshooting 107 GPS extended ephemeris 52 modes about 54 GPSID GPS Intermediate Driv
114. veloper for information on your custom application Find Your Configuration Number To find the configuration number of your computer look at the CN configuration number and SN serial number fields on the label inside the battery compartment 104 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Chapter 9 Troubleshoot and Maintain the Computer Find Your Software and Firmware Version Numbers 1 Tap Start gt Settings gt System gt About 2 Tap Packages to find software version numbers 3 Tap Build to find the firmware version Reset the Computer You rarely need to reset the computer If the computer does not resume after pressing the Power button or if the computer or an application locks up you may need to reset the computer The computer uses the configuration currently saved in flash memory during the boot process There are three ways to reset the computer e Warm boot the computer Cold boot the computer e Clean boot the computer Warm Boot the Computer You may need to perform a warm boot to correct conditions where an application stops responding to the system 1 Tap Start gt Shut Down Or scan this bar code The computer systematically shuts down 2 Press the Power button to restart the computer If the computer is connected to an external power supply it automatically restarts Cold Boot the Computer In some cases where the computer completely stops responding it may be ne
115. ws Embedded Handheld 6 5 User Manual Use the Imager You can use the imager to read bar codes and capture signatures You can also configure the imager to meet your specific data collection and environmental needs 41 Chapter 4 Use the Imager About the Imager The 50 has two available area imagers the EA11 and EA21 The next table shows the minimum bar code size supported by each imager Minimum Bar Code Sizes Imager 1D 2D EA11 5 mil 5 mil EA21 6 mil 10 mil The area imagers can perform these tasks e Capture signatures Use the imager to photograph signatures on business forms or to capture onscreen signatures or line drawings For more information see About Signature Capture e 21 only Perform document imaging of full business forms such as bills of lading or invoices For more information see About Document Imaging on page 43 Read bar codes including 1D 2D composite symbologies and postal codes For more information see About Bar Codes on page 43 About Signature Capture 42 A signature capture is a grayscale image of a signature on paper or other business forms To use signature capture in your applications use the SignatureCapture components 1n the Data Collection Resource Kit Ink capture is the process of saving an onscreen image such as a signature or simple line drawing to a file To use ink capture in your applications use the InkCapture components in
116. y mounted and exit window reduces reading distances by about 4 for all scan engines Note Minimum distances depend on the length of the bar code 112 CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual Appendix A Specifications and Default Settings EA21 Area Imager Minimum Reading Distances Minimum distances are measured in the dark 0 lux 0 4 g 12 16 20 24 28 32 40 12 30 A PDF417 10 mils i Data Matrix 10 mils E 4 10 0 0 m 10 g 0 15mm 6 mils 20 A T O 12 30 B cem o B 0 10 20 30 40 50 60 70 80 EA21 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0 15 mm 6 0 mil 12 0 cm 4 7 in 18 0 cm 7 1 in 0 25 mm 10 0 mil 5 0 cm 2 0 1n 30 0 cm 11 8 1n 0 5 mm 20 0 mil 5 0 cm 2 0 1n 60 cm 23 6 1n 1 0 mm 40 0 mil 9 0 cm 3 5 1n 95 cm 37 4 1n UPC EAN 10096 0 33 mm 13 0 mil 5 cm 2 in 38 0 cm 15 0 in Data Matrix 0 25 mm 10 0 mil 12 cm 4 7 in 22 cm 8 7 in 0 38 mm 15 0 mil 8 0 cm 3 15 in 34 cm 13 4 in CN50 Mobile Computer for Windows Embedded Handheld 6 5 User Manual 113 Appendix A Specifications and Default Settings Symbology Density Minimum Distance Maximum Distance PDF417 0 25 mm 10 mil 7 cm 2 75 1n 28 cm 11 0 in 0 38 mm 15 mil 7 cm 2 75 in 40 cm 15 75 in EA21 Area Imager Typical Reading Distances Typical distances are measured in an office environment 250 lux 0

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