Grandstream Networks GXV3601_HD surveillance camera
Contents
1. 33 Firmware 1 0 4 6 Page 3 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Welcome The GXV3601 is a next generation IP camera for remote monitoring and surveillance over your LAN or internet The GXV3601 combines best in class IP video technology and SIP protocols for a robust IP surveillance solution The product features H 264 video streams with up to 30 frames per second in full D1 delivering rich image clarity at rapid transmission rates Integrated SIP can pass alarms to the PSTN mobile phones SIP IP phones SIP videophones and enables 2 way VolP communication The GXV3601 ensures ease of use integration and deployment with a multilingual graphical user interface The GXV3601 can be quickly installed and connected to your network and accessed from anywhere over the internet Grandstream s flexible video management software enables users to monitor multiple environments in one easy to use application The intuitive web interface lets users easily access manage view and record live video streams from the device The GXV3601 is a powerful solution for small to medium sized offices homes and storage facilities looking to safeguard their valuables Firmware 1 0 4 6 Page 4 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Package Contents Items in the package e GXV3601 IP Camera e 12V DC power Adapter e 6 pin terminal block2. 12 Configuring the GAY 3601 via Web BEOWST aiiis thi esas soe ya so gU HIR Erano ResuuEo PERoES oa EUM uc SUM RES esa OpR Te TURPAF IRE D UE 13 Access GXV30601 Web Configuration Menu sees nennen nennen eene ese nnn nnne nennen nennen 13 Connect the Camera to DACP Server sesscsassseaaseasavssvanns xenon on v ee eeu es ronen nenese anap aenn iind lina oo Rein NRSA 13 Connect to the Camera using Static IP oo cccsssssssssseeececceccececeeeeeaeeeeseeeeeseeeeeeeeeeeeeeeeeeeeeeeeeaaaeeseeees 14 eo esM senes o Nuoto 15 GV SOOT SV SUC PAG RR UT m m m 16 GRY SOOT Video er Amdi PaO a ioa iniu Dea Uc EEEE 17 GXV3601 Networking Page Assign an IP to GXV3601 sessesessessesseseeeeeeeeeeene nennen 19 GXV3601 Wifi Page GXV3601 supports WIFI via wireless dongles eeeeeseesessssssss 20 Pe SCL DDN EIL T 20 Eea Nur cT E 2 GAVS UELLE I 23 GRY OO User Management I a8 orenian uode PRU IURE ERRUDE UBER U EOS IDE IRR ENIRO EA PA E PREIUd LEO 24 e eV Enim 24 GX V3001 SMTP Pabe m Tr P 25 GAV SOO TA A ironie enora EEEE A ERNEA EEEO TRAGE D oiai 26 OV OM UAM cr ce 26 Era M irum 2 GX V ODDIJVIOBORN DeO creser E et err ee eer 30 ELS LIE Ir uME a E E E 32 o
3. The port of the SMTP server The GXV3601 supports port 25 and SSL port 465 which is for SMTP with an encrypted connection From E Mail Address The email address that sends out the alarm email s To E Mail Address The email addresses that the alarm email s will be sent to You can have up to 3 emails configured User Name Password The user name and password required to log in to your SMTP server for example 123 gmail com 123 Firmware 1 0 4 6 Grandstream Networks Inc 09 2010 SMTP Server Settings Enable SMTP Fi SMTP Server smtp gmail com SMTP Server Port 465 From E Mail address XXX gmail com To E Mail address 1 YYY gmail com To E Mail address 2 Z77 i gmail com To E Mail address 3 User Name XxXXgugmail com SOL v Required Fields Valid DNS server is required for hostname Save Test Page 25 of 36 GXV3601 IP Camera SSL Checked if the SMTP server requires a secure connection Test Email Account Settings Click the Test button to send a test email from the From E Mail to the To E Mail to make sure that SMTP is configured properly If the receiver can get the test email then the SMTP settings are ready to go GXV3601 FTP Page The FTP server is used to store video files if you configure the GXV3601 to record video and upload it to the FTP server when an alarm event or motion detection is triggered FTP Settings Enable FTP The default setting is No
4. if you want the GXV3601 to upload the recorded video to the FTP server when an alarm is triggered set this field to Yes FTP Server The IP address or hostname FTP Settings of the SMTP server ie ftp myserver com Enable FTP FTP Server Port The port that your FTP FTP Server server is using User Name Password The user name FIF Server Port 21 and password required to log into your liker Name FTP server Password Path The directory in the FTP server where recorded video will be uploaded Path Test FTP Account Settings Click the Vi scs inal iudi mE Test button to upload a sample file to make sure that FTP is properly configured Save Test GXV3601 PTZ Page This page configures the PTZ settings Select the PTZ protocol that your connected equipment supports by clicking on the radio in front of the protocol Next select the Baudrate from the drop down menu PTZ Configuration Items PTZ Protocol The GXV3601 PTZ Settings supports both Pelco D and Pelco P Protocol Pelco P Pelco D Select the protocol your PTZ Baudrate 9600 bits e equipment supports PTZ Baudrate The Baud rate is the number of distinct symbol changes signaling events made to the transmission medium Firmware 1 0 4 6 Page 26 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera per second in a digitally modulated signal or a line code Connect a PTZ device to the GXV3601 1 Connect the PTZ d
5. Grandstream Networks Inc 09 2010 GXV3601 IP Camera GXV3601 System Log This page is used to set up the system log server path and system log level Once they are correctly configured the device will send out system log messages to the system log server which will help perform troubleshooting Syslog Server The IP address or URL SystemLog Settings of System log server Syslog Server Syslog Level Select the device to report the log level Default is None The level is one of Debug Info Warning or Error Warning Error syslog Level GXV3601 Live Storage This page displays detailed information of the live storage devices connected to the GXV3601 such as video and image files You can view download or delete the stored files Storage Information This section displays the type capacity used space free space and usage percentage of the Storage Information connected USB drive or Type Capacity Used Space Free Space Use Umount SD card USB 7 5G 2 3M 7 5G 0 03 Umount JPEG List This section displays the name source storage and size of the image files on the connected storage JPEG List devices You can view File Name Size View Check download or delete the 192 168 40 191 chn1 2010 09 16 07 32 16_jpg 87 1k IF stored files Pages 1 Total 1 Index 1 1 Goto 1 Page 7 Check All Delete Video List This section displays the name source storage and size of the video files on the c
6. ndstream Innovative IP Voice amp Video Grandstream Networks Inc GXV3601 User Manual GXV3601 IP Camera Safety Instructions These instructions are intended to assist users with the operation of the GXV3601 and also to instruct on how to avoid dangerous situations or damage to the device Warnings Serious injury or death may be caused if any of the warnings below are neglected Cautions Injury or damage to the equipment may occur if any of the following caution messages are neglected A A Warnings Follow these safeguards to prevent Cautions Follow these precautions to serious injury or death prevent potential injury or material damage A Warnings Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with DC 12V according to the IEC60950 1 standard Please refer to the technical specifications for more details Do not use a third party power adapter or power cord When the device is installed on the wall or ceiling make sure that it is firmly attached Notice Make sure that the power supply voltage is correct before using the camera Do not drop the device or expose it to physical shock Do not expose the device to temperatures outside the range of 10 C to 60 C when the device is in operation Do not expose the device to damp wet conditions or high electromagnetism radiation To avoid heat accumulation make sure that your operating environment has proper v
7. Hardware Version This field contains the ERE 0670000402C product s hardware information 1020 Part Number This field contains the product part TOMUS NN 1032 number information TEE TTE 104 6 Bootloader Version Bootloader code version HR number System Up Time Since 1 hour 13 minutes Core Version Core code version number Base Version Base code version number Firmware Version Firmware code version number System Up Time Since This field shows the system up time since the last reboot Network Status MAC Address The device ID in HEXADECIMAL format Network Status LAN IP Address This field shows the LAN IP um BIOHOPOEONEN address of the GXV3601 LAN IP Address 192 168 40 191 LAN Subnet Mask This field shows the LAN A E 255 255 255 0 subnet mask of the GXV3601 bb Default Gateway Pe LAN Default Gateway This field shows the manc Disabled LAN default gateway of the GXV3601 cS Disconnected DDNS Status This field shows the status of DDNS Camera Type This section shows the Lens information of GXV3601 The Lens type information contains the brand name the size of image sensor the resolution and so on Camera Type Camera Type Sony 1 3 Super HAD NTSC Pixels 510 492 Firmware 1 0 4 6 Page 23 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera GXV3601 User Management Page All current users will be list in the User List section of this page You can also a
8. resolution NTSC PAL 30fps for 1 280 x 720 25fps for PAL 30fps for 800x450 640x360 480x270 320x180 and 240x135 e e i aX ee eee o wo ome ewe wm ewe wm wm ww wm c ew ew ew we ce c c s ss ote ew ew ew ew ew ww ooo o cc mm eww m s ote ew ew o o ew o o ow www ew o ew ew mew ewe o o o Video Bit Rate 32 Kbps 2 Mbps 32 Kbps 4 Mbps 32 Kbps 2 Mbps adjustable 8 Mbps i epee ee maximum goaa ooo Video Output 1BNC voltage1 0Vp p N A 1BNC voltage1 0Vp p resistance75 BEN 5 aass 5 s a cuc cij545N Audio Input SSM LINE IN Audio Output 35mmLINEOUT Audio G 711 G726 Compression ee Alarminput 1 1 1 Yes 1 NormalOpen J Alarm Output 1 1 1 11 RM Yes 1 ERRARE ARIS Control DC Iris Manualiis Manudlis SerialPorts 7 4ZJc 4Q 4 RS485 secs eccl Embedded Motion Detection up to 16 target areas video loss pending Analytics 40 22 LL Pre post alarm 24MB buffer M J n Snapshots A4 Triggers upon alarm events send viaemaillFTP 1 Network TCP UDP IP RTP RTCP RTSP DHCP PPPoE Pending DDNS HTTP Protocol oo HTTPS SMTPFTPSIP Network Port AL 10M 100M au
9. Rate 30 fps therefore consuming more bandwidth Video will be impaired due to packet loss when Bit Rate Control 9 CBR VBR there is insufficient bandwidth frame Interval 30 Frame 1 100 Bit Rate Control Variable Bit rate VBR and Constant Bit Rate CBR Variable Bit Rate If VBR is selected the codec varies the amount of output data per time segment VBR produces a better quality to space ratio The bits available are used to enable more flexibly and encode sound or video data more accurately with fewer bits used in less demanding passages and more bits used in difficult to encode passages Constant Bit Rate If CBR is selected the codec s output data is constant regardless of the input data The output bit rate is defined in Bit rate CBR is useful for streaming multimedia content on limited capacity channels It is easier to calculate required bandwidth as well as the required storage space using CBR Image Quality If Bit Rate Control is set to VBR Image quality needs to be configured The better the video quality is the higher the bit rate will be l frame Interval While streaming video over a network compression technologies are used to show the incremental difference between each frame l frames are used to help keep the video looking normal When intervals are shorter the video quality is higher but uses more bandwidth NOTE The users might need to configure the Primary Stream and Secondary
10. click Delete How to connect an Alarm Output Equipment to GXV3601 Here is a sample connection diagram Connect the alarm output equipment to the GXV3601 by following the diagram below Firmware 1 0 4 6 Page 29 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Alarm Out GXV3601 Motion Detection Page The GXV3601 supports Motion Detection To utilize this feature please follow the below steps 1 Setup the motion detection monitored area 2 Configure the motion detection time schedule 3 Configure alarm action properly Setup Motion Detection Monitored Area Enable Motion Detection If this option is selected motion detection will be enabled If something somebody moves in the motion detection region an alarm will be triggered Show Motion Detection Regions lf this option is selected the motion detection regions will be displayed on the screen with a white border WareHousel gt Hon CO X tats p 5 2009 47 53 20 i The white border for Motio Detection Regions NOTE If Upload to Alarm center is checked for Alarm Actions the white border will flash red when a motion detection alarm is triggered Firmware 1 0 4 6 Page 30 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera To Edit a Monitored Area 1 In the Select a Region dropdown list select Motion Detection Region Settings wie TION Enable Motion Detection 2 Click Edit 3 Click on the video drag and draw yo
11. default user name and password are both set to admin IE will indicate that This website wants to install the following add on GSViewerX cab from Grandstream Networks Inc Install this add on by following the instructions in IE 10 You will see the home page Firmware 1 0 4 6 Page 13 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Connect to the Camera using Static IP If the camera does not get response from DHCP server after 3 minutes it can be accessed by the default IP 192 168 1 168 1 Connect your PC to the same network as the GXV3601 2 Configure the IP address of your PC to 192 168 1 XXX 1 XXX 255 and configure the subnet mask to 255 255 255 0 3 Make sure that the device is turned on and connected to the network 4 Start Internet Explorer on your computer 5 Enter 192 168 1 168 in the address bar of the browser 6 Enter the administrator user name and password to access the Web Configuration Interface 7 The default user name and password are both set to admin 8 IE will indicate that This website wants to install the following add on GSViewerX cab from Grandstream Networks Inc Install this add on by following the instructions in IE 9 You will see the home page Firmware 1 0 4 6 Page 14 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera GXV3601 Home Web Page 12 CONFIGURATION MENU a ll a UA 497 ras ile alls
12. t the live video stream be viewed using a mobile phone or GSurf after changing the HTTP Port of the device Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number For example if the HTTP port is 88 then the RTSP port of the device that you configured on GSurf mobile phone should be 2088 16 Some notes on using SD cards USB drives 1 The GXV3501 3504 3601 only supports FAT32 formatted USB drives 2 he GXV3501 3504 3601 support SD and SDHC 3 It takes 10 15 seconds to read SDHC and USB drives with large memory capacities Please wait 15 seconds to unplug the SD USB drive after you plug them into the device 4 fthere are many files ie 1800 or more image batch files on the SD USB drive it can take up to 5 minutes to read them Please do not refresh the web interface at this time as the GXV3501 3504 will restart reading the SD USB drive Grandstream is currently working on a fix for this issue 5 Why is there a black flashing bar at the bottom of the video feed This can occur if the GXV3501 3504 does not recognize the standard of the connected camera f you experience this issue please restart the GXV3501 3504 The GXV3501 3504 will detect the standard of the connected camera and use it when the GXV3501 3504 boots up To avoid this make sure to connect analog cameras before booting up the GXV 3501 3504 6 Port forwarding Two ports must be forwarded on your router to watch video from a
13. 2 mm 1 42 633X 43 LN mm b33X 43 RN mm Diameter x x 2 05 x 2 05 in 1 x Length Weight 95 g 3 35 oz 101g Focus w lock Focus w lock Focus w lock Zoom w lock Zoom w lock Zoom w lock Figurel Lens Specifications for GXV3601 HD and GX V3601 LL Firmware 1 0 4 6 Page 10 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera o9 lx1 32 6g GXV3601 Recommended Lens Specification Lens Mount cS CS mount is commonly used Co C CS adapter ring is needed for C mount 1 3 Focal Length f 4 mm f 6 mm orf 8 mm Variable Focus f 3to8mm f 5to55mm Aperture D f Constant F 1 2 F 1 6 Aperture Aperture Aperture Automatic Aperture lens can be used Angle of View 40 to90 40 to90 to 90 Infrared Filter According to the actual need IR lens or Lens with IR light compatible might be needed Firmware 1 0 4 6 Page 11 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Installation Guide Minimum Recommended System Requirement e Windows 2000 Server Professional Windows XP Windows Vista e CPU Intel Pentium 4 or higher 2 GHz e RAM 1 GB 4 GB recommended for larger systems e Support for DirectX 8 0 and above Connect your GXV3601 Using the Power adapter as power supply e Connect an RJ 45 cable to the NETWORK port of the GXV3601 e Connect the other end of the RJ 45 cable to your network or PC e Connect the power supply to the DC 12V power jack on the back of the GXV
14. 3601 e Connect the other end of the power supply to a wall outlet The POWER LED will turn solid green Using PoE as power supply e Connect an RJ 45 to the NETWORK port of GXV3601 e Connect the other end of the RJ 45 cable to a PoE switch The POWER indicator will turn solid green NOTE f you are going to connect the device to a hub switch router please use a straight through cable Across over cable should be used if you are going to connect the device directly to a PC Firmware 1 0 4 6 Page 12 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Configuring the GXV3601 via Web Browser The GXV3601 s embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow you to configure your IP camera through Microsoft Internet Explorer Access GXV3601 Web Configuration Menu Connect the Camera to DHCP server T Navigate your browser to http www grandstream com support gxv series surveillance general resources gs search zip Run the Grandstream GS Search tool that you just downloaded Click on L 3 button in order to begin device detection The detected devices will appear in the Output field C GS Search Index Model Device Name IF HTTF Port 1 IFCAMERA 3601LL 172 18 28 192 Start Internet Explorer on your computer Enter device IP in the address bar of the browser Enter the administrator user name and password to access the Web Configuration Interface The
15. 554 If the HTTP Port is changed when you add this device to GSurf or G8 NVR please make sure the RTSP port number equals HTTP Port plus 2000 GXV3601 Wifi Page GXV3601 supports WIFI via wireless dongles Wifi Basics Enable Wifi v Enable Wifi Checked to enable Wifi SSID Click on Scan to view available network Choose a network and Click on M Select to confirm Select Delete Security Mode Choose Wifi Security associated Security mode Security Mode NONE GXV3601 DDNS Page Dynamic DNS provides devices that have a variable often changing IP address with a well known hostname resolvable by network applications through standard DNS queries set up DDNS l Apply for a domain name from your service provider VIV DNS SOLNE 2 Login to the web oS configuration page click DDNS ISP Type dyndns org Basic Settings gt DDNS 3 Enter the required Self Define DDNS Address information NEC NEE DDNS Active If you DDNS Account want to use DDNS please DDNS Password set this field to Enabled DDNS ISP Type Select STUN Server your DDNS ISP Type Self Define DDNS Address Self define the DDNS server instead of using DDNS ISP Type Site Name The DDNS name for your device DDNS Account DDNS Password The account and password from the DDNS Provider Firmware 1 0 4 6 Page 20 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera STUN Serve
16. GXV3501 3504 3601 3611 that is located on a private network from a PC in a public network The web port HTTP and the RTSP port Please make note that the RTSP port number changes according to the web port If the web port is 80 then the RTSP port is 554 If the web port is not 80 then the RTSP port equals the web port 2000 For example if the web port is 88 then the RTSP port will be 2088 Firmware 1 0 4 6 Page 35 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera 7 Tested PC display adapters Works normally SiS Mirage Graphics Works normall SiS 661 Series Works normall Intel R G33 G31 Express Works normally SiS Mirage3 Graphics Works normall SiS 661FX GX Mirage Graphics Works normall S3 Graphics ProSavageDDR Microsoft Corporation Works normally XGI Velari Z7 Z9 Z9S V1 08 12 There is some delay when playing videos Intel 965 Express Chipset Family Works normally ATI Mobility Radeon X1300 Works normall Mobile Intel 965 Express Chipset Family Works normally Mobile intel amp 915GM GMS 910GML Express Chipset Works normally Family Intel G45 G43 Express Chipset Works normally ATI Technologies RAGE XL PCI This display adapter cannot display videos Firmware 1 0 4 6 Page 36 of 36 Grandstream Networks Inc 09 2010
17. Stream properly Sometimes the user might like to watch the live video stream from the web GUI in low resolution mode while recording a copy via GSurf GS NVR in high resolution due to the limitation of internet bandwidth In this case for example primary stream can be configured to have better resolution and then the users can use primary stream to record while watching secondary video streams Audio Settings Preferred Audio Codec The GXV3601 supports up to 3 different Vocoder types a law PCMA u law PCMU and G 726 The audio can also be turned off by switching the setting to Disabled Audio Compression Audio Audio Compression 32 kbps Firmware 1 0 4 6 Grandstream Networks Inc 09 2010 Audio Settings Preferred Audio Codec PCMA l GXV3601 IP Camera compression is a form of data compression designed to reduce the size of audio files Usually the higher the audio compression is the better the audio quality is Power Frequency this setting should Power Frequency match the power frequency used in the country to avoid flickering in the image And itis only available for GXV3601HD Power Frequency 50 B Hz GXV3601 Networking Page Assign an IP to GXV3601 GXV3601 supports IP version 4 The IP address can set automatically via DHCP or a static IP address can be set manually To make GXV3601 work properly the user needs to set the DNS configuration properly For security purposes the user can also assign t
18. ally the Alarm out uses relays as a switch 30VAC 2A users can connect devices such as alarm siren or alert light to this port Under normal circumstances the circuit is open When there is an alarm event the GXV3601 will close the circuit to trigger the alarm Connect Alarm Input Equipment to the GXV3601 Here are two sample connection diagrams Connect the alarm equipment to the GXV3601 by Receiver Sender 1 The infrared de tector has it s own power supply The infrared de tector has it s own power supply Alarm In Alarm In Set up Alarm Actions An alarm action is what the GXV3601 is going to do when an alarm is triggered during the defined time period the time schedule The GXV3601 allows multiple alarm actions Record Video If this option is F Record Video From Pre Alarm 0 seconds to After Alarm 10 seconds selected the GXV3601 will record the f Voice Alarm to SIP Phone video when an alarm is triggered You Alarm Output can enter the length of the video B chi Aun Conor recording in seconds You can also F Email JPEG and Store it to USB card or SD drive choose the storage method for video Firmware 1 0 4 6 Page 28 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera files SD card USB Flash drive or USB hard drive Voice Alarm to SIP Phone If this option is selected the GXV3601 will make calls to the number listed in the Phone List page using t
19. as IITTI l 343 44 45 16 72 Ae Figure2 Home web page of GXV3601 N and GXV3601 LL CONFIGURATION MENU iL Led TTT TT TT 12 13 14 15 16 17 18 Figure3 Home web page of GXV3601 HD Firmware 1 0 4 6 Page 15 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera ltems on GXV3601 Home Page 1 Oo Ga KR CO N 10 11 12 13 14 15 16 17 18 Motion Detection Alarm Event Control Console ZOOM FOCUS Default SPEED BRIGHTNESS CONTRAST SATURATION View Size Play Capture Record Sound Off On Talk Playback Config If the motion detection alarm is triggered the indicator will flash red Click on the indicator to turn off the alarm If an alarm event is triggered the indicator will flash red Click on the indicator to turn off the alarm PTZ Console controller PTZ device needs to be connected NOTE GXV3601 does not support zoom Adjusts the focus of images Click this option to reset the video brightness contrast and saturation to their factory default configuration Adjusts the rotation speed of the console Adjusts the image brightness Adjusts the image contrast Adjusts the image saturation Resize the image to fit into the window panel in the home scream Plays Stops the video Captures the image displayed and saves it to C IGS Capture default directory Records the video and saves it to C IGS Record default directory Toggle
20. connector 6 pin connector block for connecting external devices such as infrared detector smoke detector and etc to Alarm IN Alarm OUT and RS485 pins e Quick installation guide N b N N A p N 6 pin Terminal Block Connector Quick Installation Guide Firmware 1 0 4 6 Page 5 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Product Overview GXV3601 Overview TABLE 1 GXV3601 PRODUCT MODELS a rr ee GXV3601 N GXV3601 HD GXV3601 LL GXV3601 Side View This is only applicable on GXV3601 N Firmware 1 0 4 6 Page 6 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Focus IRIS 3 Video Driver 4 GND Drvr GXV3601 LL and GXV3601 HD have no DC driver IRIS GXV3601 Back Panel Indicators and Connectors on Back Panel NETWORK 10 100 Switch LAN port for PT Tinian connecting to Ethernet The indicator will be TT E steady for connection and flashing for network Ju lear rece activity q AUDIO IN 3 5mm port for audio input devices RS 485 p ALARM microphone pickup and etc d ra AUDIO OUT 3 5mm port for audio output 4 LLTTIT devices speakers and etc uu VOUT 1 BNC Voltage 1 0V p p Resistance NUM 75Q port for video output This is only applicable on GXV3601 N GXV3601 LL DC 12V 12V DC power jack UL Certified SD MMC SD card slot RESET Press the Reset button for 6 seconds to perform a factory res
21. dd and remove users here Existing User Name The field Manage User lists all of the current users You c Q AddNewUser v can insert or remove users from Usor Name the list by click on the Add or User Password Add Update or Delete button Confirm User Password Privilege Administrator User Name Password The Allow Anonymous Viewing 7 C Save user name and password required to login Privilege The privilege for the user to access to configuration page Allow Anonymous Login If Allow Anonymous Login is set to Yes no user name and password are required to login to the GXV3601 web configuration pages If you login anonymously you will not be able to change any settings GXV3601 Maintenance Page Server Maintenance Restart Click this button to restart the GXV3601 digested dci Restart the device Restore Click this button to perform a Restore the device partial factory reset The IP address will Reset settings except IP address to factory default not be cleared Firmware Upgrade and Provisioning Items Upgrade via This field lets you choose the firmware upgrade method The GXV3601 supports iex HTTP m HTTP HTTPS and TFTP Firmware Server Path 192 168 1 254 Firmware Server Path The IP address or domain name of the firmware server the location of the firmware files Automatic Upgrade Interval Enter the frequency in minutes in which t
22. e Grandstream network cameras or digit video cameras in the same subnet DI and DO Digital input and digital output DI and DO Normal open the circuit is by default open Digital input Normal Open the current state detected is Open unless an event triggers the device to close Digital output Normal Open the current state detected is Open the circuit Normal close the circuit is by default closed unless and event triggers the device to open the circuit GXV3601 Video amp Audio Page On Screen Display OSD Settings OSD Time Text The time stamp On Screen Display OSD and channel name displayed on the oap Text CHNA screen OSD Position top OSD Transparency 10 OSD Color White Display Time Ei Display Text v Video Settings Preferred Video Codec The GXV3601 supports the H 264 video codec Firmware 1 0 4 6 Page 17 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Resolution The higher the resolution is the better the video quality is and higher bandwidth is required Sa 2 High Resolution QCIF CIF 2CIF D1 Bit Rate The number of bits that are Video Settings conveyed or processed per unit of time Preferred Video Codec H264 v Maximum Frame Rate The video frame rate is adjustable based on network conditions ncreasing the frame rate will Bit Rate 1024 kbps increase the amount of data significantly Resolution D1 704460 Maximum Frame
23. eam right click on the video and select Secondary Stream on the pop up menu Try reinstalling the Grandstream Viewer add on for IE if you cannot see the video stream 8 Why is audio missing from the recorded video when an alarm is triggered Please double check whether the device has an audio input connected The GXV3504 has 4 audio input ports and one MIC IN port The GXV3501 has a MIC IN port for an audio input The GXV3601 has a built in microphone and one MIC IN port for audio inputs 9 What is DDNS Is it important for IP surveillance product to have DDNS support DDNS is an acronym for Dynamic Domain Name Service It is important to choose an IP network camera that has DDNS support for dynamic IP addresses Chances are that the network has a dynamic IP address which changes with every log on A DDNS service makes sure that the camera s IP address always matches up to the current server address DDNS also allows for a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed 10 Why is Windows Media Player unable to play the recorded videos files The GXV3501 3601 3504 all use the H 264 video codec Windows Media Player may lack the proper H 264 decoder to play the recorded video Please download the Microsoft FFDShow H 264 decoder from http sourceforge net projects ffdshow tryout and install it 11 Alarm Triggered Events do not work in GSurf Please double check the A
24. entilation Do not attempt to open disassemble or modify the device A few parts e g electrolytic capacitor of the equipment shall be replaced regularly according to their average life time The average life time varies from the differences between operating environments and usage history Regular maintenance checks are recommended for all users Please contact your dealer for more details Firmware 1 0 4 6 Page 2 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Contents bis c 4 Iaceo Bro i TUS NT EET 3 POI OY Ci VIC Wy MT E RS 6 SERES cu c 6 GXV3601 Side View This is only applicable on GXV3001 N esses 6 OV DOO Back Pane odes T E 7 GXV3601 Sample Connection Diagram sics cccccrcssteancisssavsaasnssnnacbendandsbenssensssGeasesvestauiabaedaconnniatensedenvseaeee 8 OY LES Y I ETE T PE 8 GX VIO Lens SDecl CalON 5 sadadasaashasinnearncitecsanadncenancaioadaanadaxcsdueseedeadcenseddessudadexdsaxselsaonsddtonnisossedaenss 10 GXV3601 Recommended Lens Specification ccccccceccecececceececeaeeeeeeeenseseeseeeceeeeeeeeeeeeeaeaueaaeeeseeses 11 Minimum Recommended System Requirement ccccccccccccccccaeeeessesseseseecceececeeeeeeeeseaaeaesseeeeeeseesees 12 Connect yonr GA Ei c
25. estart the device to apply all changes SIP Open Door Settings Enable SIP open door This will close the DO connections in the back to close the circuit connected to it Key to open the door DTMF key to close the circuit Digits 0 9 only Delay lock time seconds This is the time in seconds that the circuit will remain closed when this function is triggered SIP Open Door Settings Eanble SIP Open Door Configure Phone List Page To make sure the GXV3601 can make phone calls to the number you preferred when alarm is triggered You need to add number to the phone list Steps to add phone number 1 From the GXV3601 home page click Basic Settings gt SIP 2 Goto Phone List Tab 3 Enter the Phone number and name click Add a Number to save all the changes 4 Numbers added to the system will be listed in this page Phone List Phone Number Remark Name Remove 123456789 John Smith Check All Remove Note du must restart the device to apply the changes Available phone numbers Firmware 1 0 4 6 Page 22 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera NOTE With current firmware only the first phone number in the list will be called when an alarm is triggered GXV3601 Status Page system Statistics System Statistics lists hardware and software System Statistics information for example the part number the Product Model GXV3601 software version about the GXV3601 eee
26. et PINs 1 PTZ connector Alarm In connector and Alarm out connector USB USB connector for USB flash hard drives Firmware 1 0 4 6 Page 7 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera POWER The indicator will be solid green if the power is on GXV3601 Sample Connection Diagram Alarm In PTZ UMOR ane Alarm Out HIR am C E 3 A mmn Microphone 9 a DVI W L Q Speaker Y GXV3601 Key Features The table below lists the key features the GXV3601 Supports Features GXV3601 N GXV3601 HD GXV3601 LL Image Sensor 1 3 Sony Supper HAD 1 3 2 2 Megapixel 1 4 CMOS 680H x CCD CMOS 1 600H x 1 200V 512V digital and NTSC PAL analog PEE ee ae eee outputs Lens Type 1 3 Varifocal 3 5 8mm 1 3 3 5 8mm F1 4 1 3 3 5 8mm F 1 4 oe _CS mount changeable Mega Manual lris CS Manual Iris CS Minimum 0 015 at F1 4 O 5Lux at F1 2 0 05Lux at F1 2 Mumination 1 1 ee a Video H 264 JPEG Motion JPEG Compression Max Video Full D1 704 x 576 PAL 1 600 x 1 200 640x480 VGA Resolution 704 x 480 NTSC 320x240 QVGA 720x480 NTSC D1 352x240 NTSC i Firmware 1 0 4 6 Page 8 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera 720x576 PAL D1 352x288 PAL CIF 172x144 PAL QCIF Max Frame 30fps 25fps at D1 20fps for 1 600x900 30fps for VGA amp NTSC Rate in Max
27. evice to GXV3601 by following the connection diagram shown below FI Device RS485 2 Click Advanced Settings gt PTZ in PTZ page configure the PTZ Protocol and Baudrate according to your connected PTZ device 3 Click Save and reboot the device to apply all changes 4 Use those PTZ buttons on the homepage to tilt pan the GXV3601 and also adjust the speed NOTE GXV3601 itself does not support PTZ The users can connect a PTZ device to the GXV3601 via RS485 pins to pan tilt and speed The FOCUS function may not work as many dome cameras support auto focus Press and hold the corresponding control button to adjust the pan tilt and speed GXV3601 Alarm Event The GXV3601 supports alarm inputs for example infrared detector smoke detector and so on Follow the steps to make Alarm Input work 1 Connect alarm input equipment to the GXV3601 2 Setup the alarm event time schedule 3 Configure the alarm actions which you would like the GXV3601 to take when alarm is triggered How Alarm Input and Alarm Output Work Alarm in is the alarm input port users are able to connect sensors such as infrared sensor smoke sensor or light sensor to it The detectable signal voltage range for alarm in is from 1 8V to 15 V NOTE Please do not connect a device that has a signal voltage that is higher Firmware 1 0 4 6 Page 27 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera than 15V this will damage the IP camera Intern
28. he HTTP HTTPS TFTP server will be checked for new firmware upgrades or configuration changes Firmware 1 0 4 6 Page 24 of 36 Grandstream Networks Inc 09 2010 Firmware Upgrade and Provisioning Automatic Upgrade Interval Minutes 10080 is Automatic Upgrade GXV3601 IP Camera Automatic Upgrade The default setting is No Choose Yes to enable automatic HTTP HTTPS TFTP upgrade and provisioning When set to No the IP Camera will only perform a HTTP HTTPS TFTP upgrade and perform a configuration check once during the boot process Performing a firmware upgrade 1 Download the firmware package from http www grandstream com firmware html 2 Unzip the firmware package and copy the files to the firmware upgrade server directory Upgrades are supported via TFTP HTTP and HTTPS 3 Login to the Maintenance page of the GXV3601 Select the server type from the dropdown list under the Upgrade Via field Enter your server s root directory in the Firmware Server Path field 4 Reboot the GXV3601 to begin the firmware upgrade process GXV3601 SMTP Page The SMTP server is used to send out emails when an alarm event or motion detection is triggered The SMTP settings must be configured to make sure the alarm email is sent out properly SMTP Server Settings Enable SMTP Checked to enable SMTP SMTP Server The IP or hostname of the SMTP server for example smtp gmail com SMTP Server Port
29. he GXV3601 an HTTP Port other than 80 IP Address Configuration The GXV3601 operates in two modes Dynamically Assigned via DHCP all the field values for the Static IP mode are not used The GXV3601 acquires its IP address from the first IP Address Configuration Dynamically Assigned via DHCP Statically Configured as DHCP server it discovers on its IP Address 192 168 40 191 LAN Subnet Mask 255 255 255 Statically Configured as configures all of the following fields Default Gateway 192 168 40 1 IP address Subnet Mask Default Gateway IP address DNS Server 1 primary DNS Server 2 secondary These fields are set to zero by default Static IP addresses are recommended for the GXV3601 DNS Configuration There are two methods of DNS configuration on the GXV3601 1 The GXV3601 can obtain the DNS DNS Configuration Obtain DNS Server Address Automatically Use the Following DNS Server Address server automatically ey ee eee un 2 Users can configure their own Secondary DNS Server 0 0 0 0 preferred DNS server HTTP Port es The GXV3601 supports user configured HTTP Port 2080 http ports If the HTTP port is changed the Firmware 1 0 4 6 Page 19 of 36 i Grandstream Networks Inc 09 2010 GXV3601 IP Camera port number is needed to access the web GUI for instance http 192 168 1 168 8080 NOTE fthe HTTP Port is 80 when you add this device to GSurf or GS NVR the RTSP port is
30. he configured SIP account when an alarm is triggered To use this function the settings in S P page must be configured properly Alarm Output If this option is selected the alarm will output via the configured method equipment when it is triggered Upload to Alarm Center This option is an integrated feature with GSurf If this option is checked the GXV3601 will report the alarm event to GSurf Record Video and Upload to FTP server If this option is selected the GXV3601 will record the video and upload it to the FTP server when an alarm is triggered You must check Record Video and configure the FTP page properly to use this feature Email JPEG and Store it to USB drive or SD card If this option is selected the GXV3601 will capture the image and store it to connected live storage device when an alarm is triggered Set up Alarm Event Time Schedule This section allows you to configure the time during which the GXV3601 will monitor the Alarm Input The GXV3601 not only can monitor your settings but also can take actions when the alarm is triggered Dropdown list for date Available time Alarm Evept Time Schedule Start Time End Time Tuesday 00 00 23 59 Monday 00 00 23 59 E Tuesday 00 00 23 59 F Check All Delete To add a schedule select the date from the dropdown list Start Time and End time and Click Add to add a new time schedule To delete a schedule check the schedule you would like to remove and
31. larm Action on your GXV3501 3504 3601 Login to the web GUI of the GXV3501 3504 3601 go to the Motion Detection or Alarm Events page and make sure option Upload to Alarm Center is checked 12 It is recommended that you save your video files in different directories when using GSurf and GS NVH GSurf and GS NVR are different programs that have the ability to delete recorded video files It is better to save video files in different directories when using GSurf and GS NVR in the event that they automatically delete files that you might want to keep 13 How can l use a cell phone to watch the GXV3501 3504 3601 video stream Firmware 1 0 4 6 Page 34 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera You must set the video resolution to QCIF to watch the GXV3501 3504 3601 video stream from a cell phone Make sure to set the bit rate to 64kbps to ensure the best video quality 14 Why doesn t the IP address of the device reset when click the Restore button on the Maintenance page The GXV3501 3504 3601 could be installed in areas that are not easy to access For example it could be installed on the roof of a building or the ceiling of an office This makes it difficult to reinstall the device therefore the Restore function will not clear the IP address Press the RESET button on the device for at least 6 seconds until you hear a beep to perform a factory reset of all parameters including the IP address 15 Why can
32. m detects a symmetric NAT STUN will not work ONLY outbound proxies can provide a solution for a symmetric NAT SIP User ID User account information provided by your service provider ITSP this is either an actual phone number or is formatted like one Authenticate ID The SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID Authenticate Password The SIP service subscriber s account password for the GXV to register to the SIP server of the ITSP Authenticate Password STUN Server Stream Secondary v Preferred Vocoder PCMU Firmware 1 0 4 6 Page 21 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera STUN Server If the device is behind a router a STUN server is needed to help penetrate the NAT Stream To choose between Primary and Secondary stream Preferred Vocoder To choose different Vocoder type Registration Expiration This parameter allows users to specify the time frequency in minutes in which the GXV refreshes its registration with the specified registrar The default interval is 60 minutes Local SIP Port This parameter defines the local SIP port used to listen and transmit The default value is 5060 Local RTP Port This parameter defines the local RTP RTCP port pair that is used to listen and transmit The default value is 5004 5 Click Save to save all the changes You need to r
33. onnected storage Video List File Name Size Download Check devices You can view 192 168 40 191 chn1 2010 09 16 07 31 38 1 15 avi 21M E download or delete the undc cU ANO i Pages 1 Total 1 Index 1 1 Goto 1 Page Check All Delet stored files 3 im Pag preme Delete Firmware 1 0 4 6 Page 32 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera IP VIDEO SURVEILLANCE FAQ 1 What is the default IP address of GXV3601 3501 3504 Prior to firmware version 1 0 3 9 the IP address of GXV3501 3504 3601 3611 is 192 168 1 168 at the factory default settings You can perform a factory reset by pressing the RESET button on the device for 7 seconds Starting from firmware version 1 0 3 9 the default IP configuration is DHCP 2 Why can not view the live video stream in Microsoft Internet Explorer Please check whether the IE add on is installed correctly Once you log into the GXV3501 3504 3601 s web interface Internet Explorer will indicate that This website wants to install to following add on GSViewer cab from Grandstream Networks Inc Please install this add on when prompted by IE 3 How do you manually uninstall the Grandstream video viewer add on for IE Please follow these steps to uninstall the add on 1 Delete the GSViewerX Control from C WINDOWS Downloaded Program Files directory 2 Delete GSNetClient dll GS_Replay exe GSViewerX ocx hi h264dec w dll lik VoiceEngine dll dll and GSViewerX inf f
34. r If the device is behind a router a STUN server is needed to help penetrate the NAT 4 Click Save to save the changes You might need to reboot the device to apply all the changes GXV3601 SIP Page The GXV3601 has the ability to receive phone calls and make phone calls when an alarm event is triggered through motion detection or alarm input Register the GXV3601 to a SIP server to enable the product to make and receive phone calls To make outgoing phone calls out the user needs to configure the Phone List properly Register GXV3601 to a SIP Server 1 From the GXV3601 home page click Basic Settings gt SIP 2 Goto SIP Settings Tab General Phone Settings 3 General Phone Settings Registered Offline Registered The field shows the registration Unregister On Reboot status of the account with the SIP server Unregister On Reboot If it s checked the SIP user s registration information will be cleared from the server when the phone reboots 4 Enter the required information EA Account Name The field Account Name configures the SIP account SIP Server name Outbound Proxy SIP Server The SIP Servers IP 777 address or Domain name provided by your service provider Outbound Proxy The IP address or Domain name of the OE Outbound Proxy Media Gateway ases a or Session Border Controller local RTP Port 5004 Used for firewall or NAT penetration in different network environments If the syste
35. rom C WINDOWS system32 4 Whycan tlaccess the GXV3501 3504 3601 web configuration interface Q 1 Is your internet service down A 1 Connect a PC to the internet to test the connection Q 2 Are the PC and the device in different subnets A 2 Check the subnet mask and default gateway of the device and PC Q 3 Is there a conflict with another IP address A 3 Try to change the IP address of the device Q 4 Has the HTTP port been changed A 4 Contact the administrator of the device for more information 5 The GXV3501 3504 3601 web configuration page is not displayed correctly in Internet Explorer 8 In IE8 Compatibility View might need to be enabled for the GXV3501 3504 3601 web configuration page to load properly To enable compatibility view open IE8 click Tools Compatibility View Setting and add the GXV3501 3504 3601 web configuration pages to the Compatibility View Firmware 1 0 4 6 Page 33 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera 6 Why does IE indicate to install Grandstream Video Viewer add on after a firmware upgrade The add on was properly installed before the firmware upgrade process New firmware will often upgrade the add on as well To watch the live video stream you must install the newest version of the add on 7 How do you watch secondary video stream Login to the home page of the GXV3501 3504 3601 web GUI click Play to watch the video stream To watch a secondary video str
36. s the sound On or Off Establishes two way audio Replays the saved video Configures the Save Location for captured images and recorded videos GXV3601 System Page This page allows you to configure the system settings on GXV3601 Current System Time displays the current date and time 24h clock Set the System Time Update via NTP Server the camera will obtain the time from an NTP server Specify the NTP server s IP address or Firmware 1 0 4 6 Grandstream Networks Inc Current System Time Date Time Set the System Time Time Zone GMT Dublin Lisbon London Reykjavik I Update via NTP Server O Synchronize with Local Computer Set the Time Manually amp Keep Current Date and Time 09 2010 GXV3601 IP Camera host name And you can select your time zone from the drop down list or define your own time zone setting NOTE lf using a host name for the NTP server a DNS server must be configured under Basic Settings gt Networking Synchronize with Local Computer sets the time from the clock on your computer Set the Time Manually this option allows you to manually set the time and date OSD Date Format set the format of date OSD Date Format on OSD OSD Date Format YYYY MM DD Device Name Setting This Device Name Setting field lets you configure the name Device Name of the GXV3601 which helps GSurf and GS_NVR to indentify the device when using GS_ Search to search all th
37. to sensing RJAS 11 Multi streaming Yes rate for Preview and Recordng i Security cece eee HTTPS password ee Power over Standard IEEE 802 3af Class 3 IU Cu CAG JN Peripheral Ports SD 2 0 USB Host 2 0 J SIP VoIP Yes Support 0 05 000000000000 000000000 Weight ee 0 6kg 2 9k8 nuu OOK Temperature 0 C 45 C 32 F 133 F 0 C 45 C 32 F 133 F 0 C 45 C 32 F 133 F Humidity Humidity 10 90 RH Humidity 10 90 RH Humidity 10 90 RH LL non condensing non condensing non condensing Power ro ONERE Output 12VDC 1 5A Input 100 240VAC 50 60Hz 1 Firmware 1 0 4 6 Page 9 of 36 Grandstream Networks Inc 09 2010 GXV3601 IP Camera Compliance FCC Part15 Subpart B Class B EN 55022 Class B EN61000 3 2 EN61000 3 3 EN 55024 EN60950 1 C tick AS NZS CISPR 22 CISPR 24 GXV3601 Lens Specification GXV3601 N GXV3601 LL GXV3601 HD Lens Mount 108 Lens Format wooo e E a s Mega Focal Length Variable focus 3 5 to Variable focus 3 5 to Variable focus 3 5 to IE 0 mm 8 0 mm 8 0 mm Back Focal Back Focal Length 8 28 13 38mm 8 28 13 38mm Aperture D f 1 1 4 1 4 360 1 4 360 Effective Aperture 16 4mm Front 9mm 16 4mm Front 9mm Rear Rear Horizontal View 100 43 78 34 100 43 78 34 i T T IRS OOOO Minimum Object 0 20 m 0 65 ft 1m 1m Distance Size 36 x 52 x 5
38. u Show Motion Detection Regions preferred area 0 Select a Region 4 Setthe Sensitivity Click the Save button to save the sensitivity 50 sensitivity NOTE The Sensitivity value varies from O to Edit Sav 100 The larger the value is the higher the BESIDE Button to save sensitivit u V itivi 5 Click Save to save the settings p y To Remove a Monitored Area 1 Inthe Select a Region dropdown list select the region you would like to remove 2 Click Remove 3 Click Save to save the changes Configure Motion Detection amp Alarm Actions An alarm action is what the GXV3601 is going to do when an alarm is triggered during the defined time period the time au F Record Video From Pre Alarm 0 seconds to After Alarm 10 seconds schedule The GXV3601 allows Voice Alarm to SIP Phone multiple alarm actions Hu Alarm Output V Upload to Alarm Center 7 Email JPEG and Store it to USB card or SD drive Configure Motion Detection Time Schedule This section allows you to configure the time during which the GXV3601 will monitor the motion detection The GXV3601 not only can monitor your settings but also can take actions when the alarm is triggered Monitored region Dropdown list for date Available time Motion Detection Time Schedule schedules Date Start Time End Time 00 00 23 58 Monday 00 00 23 59 E 1 Tuesday 00 00 23 59 E 3 Thursday 00 00 23 59 E F Check All Firmware 1 0 4 6 Page 31 of36
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