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Datamax O'Neil E-Class Mark III E-4206P

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1. TA An IEEE 1284 bidirectional cable is required CDC 48 Chapter 4 Menu System DISPLAYED ITEM ITEM DESCRIPTION NETWORK BLUETOOTH Controls the communications settings for the network and Bluetooth interfaces where ACTIVE INTERFACE Selects the network interface currently in use by the printer where NONE Disables all interfaces WIRED Selects the Wired Ethernet interface ETHERNET WIRELESS Selects the Wireless Ethernet interface if installed ETHERNET BLUETOOTH Selects the Bluetooth interface if installed WIRED ETHERNET Controls the communications settings for the wired Ethernet network interface IP DISCOVERY Sets the address discovery method where USE STATIC The stored static IP Subnet Mask and or Gateway Address will be used ADDRESSES USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified static value will be used Default Setting lV A server assigned IP address takes precedence over any static IP address stored in the interface USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowe
2. _ 2 RX RX 2 _ 3 TX RX 3 3 TX 7 RTS 7 RTS CTS ei DTR CTS ae DTR DSR 6 8 CTS DSR 6 8 CTS GND mp 5 GND GND 7 5 GND DTR 4 DTR20 Shield Shield Shield Shield Part 32 2483 01 Part 32 2301 01 The USB Port supports high speed serial communications and requires a standard USB interface cable The USB Host Port optional The USB Host Port allows the printer to accept external USB memory devices for storing graphics label formats fonts and firmware The port can also accept an USB keyboard for standalone direct data Line mode input applications see the Programmer s Manual for more information on how to utilize the port The printer automatically establishes communications with the first port through which valid data is received Afterward a timeout period must be exceeded or power must be cycled OFF and ON to change the established communications port 2 2 3 USB Connection USB connection to PC requires installation of drivers for both the Port and the Windows Driver itself as described in Steps A and B below All the files necessary for installation are located on the Accessories CD Rom Connect the printer to the host PC via a standard USB Cable and follow the steps below The following steps are for a typical Windows XP system other versions of Windows may vary Step A Windows Port Driver I nstallati
3. 2 Slide the Media Guides outward Pro model Media Guides are equipped with Adjustable Media Core Hangers see section 2 3 5 3 Slide the Media Hangers outward and insert the Roll Media as shown Allow the Media Hangers to retract and grasp the media roll Chapter 2 Printer Setup 9 4 Pull out enough media to exit the front of the printer Adjust the Media Guides so they are lightly touching the edge of the media 5 If using thermal transfer media ribbon proceed to Section 2 4 Loading Ribbon Otherwise close the printer s Cover and press downward until latched Pro Pro models are equipped with a Cover Release Latch Press outward on the latch to release cover 6 Press the button to advance the media if the Fault Light is lit see Section 3 7 lv The printer is factory set to use gap media If using another media type for example continuous media printer setup must be reconfigured see Section 3 4 Chapter 2 Printer Setup 2 3 2 Loading External Media Using Internal Media Chute Guides Accessory Professional model only Load media as follows 1 Slide the Media Guides outward 2 Slide the Media Hangers outward and install the two Media Chute Guides into the Media Hangers MediaHangers lt External Media Guide 3 Position the Media Hangers to match the width of the media being used Slide the Hanger Lock against the Media Hanger to hold this position Me
4. i Firmware Loader PB 3 Go to the Tools gt Upgrade gt Firmware Select the binary file BIN file Select a Firmware file ocuments and Settings cegas Desktop ALP4 8 01 0001 bin v 4 Click the Send button to start the Data block size for each package transmission 40960 v bytes firmware update Delay between each package transmission 0 miliseconds 5 7 1 Boot 1 and Boot 2 Boot Loaders 1 Connect the printer to your PC using a serial cable 2 Launch the NETira CT configuration utility and query connect to the printer See section 3 5 for more information on NETira CT It is recommended that the configuration be saved before downloading firmware and restored when finished Be sure to check the box labeled Include Sensor Calibration Data on Open when restoring the configuration 3 Go to the Tools gt Upgrade gt Firmware Select the binary files BIN files for each of the Boot files 4 Check the Select and Download Boot 1 file Select and Download Boot 2 file and Erase System and or User Area boxes and click send to initiate the download v Always Check Erase System and or User Area box unless otherwise instructed Boot1 and Boot Loader BOOT 1 Information Select and Download Boot 1 file C Documents and Settingstmweatherholt My Documenta AL BOOT 2 Information Select and Download Boot 2 file C Documents and Settings mweatherholthMy DocumentssAL 4
5. 4 Select the Sea rch for the best driver In these Please choose pour search and installation options it locations radio button SY 5 Check the Include this location in the search Search for the best driver in these locations checkbox and then click Browse Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM 6 Navigate to driver folder on the CD ROM assuming your CD DVD drive is labeled D the path would be as follows Don t search will choose the driver to install W Include this location in the search My Computer gt D gt assets gt windriver Choose this option to select the device driver from a list Windows does not guarantee that the diver vou choose will be the best match for your hardware 7 Select the folder and then Click OK Then Click Next Back Nest gt Cancel Found New Hardware Wizard Please select the best match for your hardware from the list below ne 8 Select the driver that matches your model printer there may be multiple models listed ee and then click Next mi Datamax O Neil E4206P Mark IIl a Description Dstamax O Neil E 4206P Mark IIl 7 2 1 0 Manufacturer Location Datamax O Nell c Szwork saca This driver is not digitally signed Tell me why driver signing ts important
6. Chapter 2 Printer Setup 7 9 When prompted click Continue Anyway 10 Windows will now install the necessary files for the Windows printer driver 11 Click Finish to close the wizard The printer can now be selected for use in the printer dialogue box of any windows application Found New Hardware Wizard erie A The software you are installing for this hardware Printers haz not passed Windows Logo testing to verity its compatibility with Windows SP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the corect operation of your system Ie either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anya STOP Installation Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for ie Datamax 0 N ell E 4206P Mark IH Click Finish to close the wizard 4 Back Eancel 2 3 Loading Media lV The printer is equipped with an Adjustable Media Sensor and may require adjustment to match your media choice refer to Section 4 4 2 3 1 Loading Roll Media Load media as follows 1 Pull forward on the Cover Latches and lift up on the cover Pro models have Key Lock option that must be unlocked before the cover can be opened
7. Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue Found New Hardware Wizard Please choose your search and installation options Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed 7 Search removable media floppy CD ROM IV Include this location in the search rf C Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware lt Back Next gt Cancel 5 Found New Hardware Wizard E f Please wait while the wizard installs the software 8 When prompted click Continue Anyway 9 Windows will now load the drivers to assign the F necessary ports to the printer A The software you are installing for this hardware Communications Poart Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anya STOP Installation Found New Hardware Wiza
8. M Always ask before opening workbooks with macros Enable Macros Do Not Open Appendix D Menu Language B Click the Enable Macro box The following screen appears X Microsoft Excel gemmsglst xls of x Fie Edit view Insert Format Tools Data Window Help 18 x JOSE S6AY BBS O BS r amp 47 ORB 0 2 i e z uE Sls x bi small 32 S E ee ee es Generate Source Files Generate DPL File s 1 2 NID COMMENTS max MESSAGE ID ENGLISH FRANCAIS ITALIANO 3 0000 System Messages 20 MID_READY READY PRET PRONTO 4 0001 20 MID_PRINTING PRINTING 5 0002 20 MID_PAUSED PAUSED PAUSE IN PAUSA 6 0003 1Aa 20 MID_CANCEL_PRINT_JOB CANCEL PRINT JOB 7 0004 20 MID CLEARING FAULTS CLEARING FAULTS CANCELLA ERRORI 8 0005 10 MID_OF OF DE DI 9 0006 110 0007 Faults 20 MID_DOTCHECK_IN_PROGRESS 20 MID_SYSTEM_FAULT 20 MID_ADC_FAULT 20 MID_HEAD_UP_FAULT 20 MID_RIBBON_FAULT 20 MID_TOP_OF_FORM_FAULT 20 MID_OUT_OF_STOCK 20 MID_CUTTER_FAULT 20 MID_VERIFIER_FAULT 20 MID_RIBBONSAVER_FAULT 20 MID_POSITION_FAULT 20 MID_TEMPERATURE_FAULT 20 MID_DMA_FAULT 20 MID_PRINT_ENGINE_FAULT 20 MID_24V _OUT_OF_TOLERANCE 20 MID_STROBE_TIMING_FAULT DOTCHECK IN PROGRESS SYSTEM FAULT ADC FAULT HEAD UP FAULT RIBBON FAULT TOP OF FORM FAULT OUT OF STOCK CUTTER FAULT VERIFIER FAULT RIBBONSAVER FAULT POSITION FAULT TEMPERATURE FAULT DMA FAULT PRINT ENGINE FAULT 24V OUT OF T
9. The printer s cover is not latched down Latch it The printhead is not properly aligned Call for service Printer fails to power ON The AC wall outlet may be faulty Try another outlet The power supply may be faulty Replace it Possible defective power switch Call for service Label advances 1 2 inches before a fault indication The ribbon may be incorrectly installed Ensure that the inked side of the ribbon faces the labels With most ribbons this can be verified by rubbing paper against the ribbon the ink should smudge the paper Or if using label stock the sticky side of a label will pull off the ink A mismatched ribbon paper combination is resulting in an insufficient amount of friction between paper and ribbon Ensure that the correct type of ribbon is being used with the media Label advances 12 inches before a fault indication The media may not be properly loaded Reload it See Section 2 3 When loading media ensure that the media hangers and media guides are against the media and that gaps or marks in the labels are in line with the media sensor The media sensor or media sensor circuitry may be defective Call for service Labels move excessively from side to side during printing The media may not be properly loaded Reload it See Section 2 3 When loading media ensure that the media hangers and media guides are against the media and that gaps or marks in the labels are in line with t
10. 236 99 inches 6 2514mm Tear 0 5 inches 12mm Peel 1 0 inches 25mm Cut 1 18 inches 30mm 0025 01 inches 064 254mm up to 005 inches 127mm with optional Cutter Pro Models 5 inches 127mm O D ona 1 inch 25 4mm core Pro Models 7 2 inches 182 9mm O D on 3 inch 76 2mm 1 5 inch 38 1mm or 1 inch 25 4mm cores 1 Core Ribbons Ribbon Core Width 4 3 inches 110mm Ribbon Width 1 0 4 3 inches 25 110mm Centered on core 1 Core Ribbons with Ribbon Core Adapters see section 2 4 1 Ribbon Core Width 1 0 4 3 inches 25 110mm Centered on Ribbon Core Adapters Ribbon Width 1 0 4 3 inches 25 110mm Centered on core 0 5 13mm core with 361 110m long ribbon or 1 25mm core with 984 300m long ribbon USB RS 232 DB 9 IEEE 1284 Type C compliant mini Centronics parallel and 10 100 Wired LAN 600 to 38 400 bits per second BPS Xon Xoff CTS DTR Parity Even Odd or None Stop Bits l or 2 Data Bits 7 ors Fonts 9 Bit Mapped Fonts rotated 0 90 180 and 270 degrees Embedded Bar Codes 32 embedded barcodes see the Programmer s Manual for a detailed listing Appendix A Specifications Approved Media To achieve optimum print quality and maximum printhead life Datamax O Neil specifies the use of Datamax O Neil brand media and ribbons These supplies are specially formulated for use in our printers use of other supplies may affect the print q
11. 4 Close the Peeler Door 5 If using Thermal Transfer media ribbon proceed to Section 2 4 Loading Ribbon Otherwise close the printer s Cover and press downward until latched 6 Press the button to advance the media if the Fault Light is lit see Section 3 7 7 The printer will now peel each label and present it to the operator for removal The indicator light will flash orange and the next label will not feed print until the previous label is removed lV The printer is factory set to use gap media If using another media type for example continuous media printer setup must be reconfigured see Section 3 4 Chapter 2 Printer Setup 13 2 3 4 Loading Media with the Cutter Option Load media for cutting if the printer is equipped with the option as follows 1 Load media as described in Section 2 3 steps 1 3 2 Route the media through the opening in the Cutter O Cutter oo Media o o 3 If using Thermal Transfer media ribbon proceed to Section 2 4 Loading Ribbon Otherwise close the printer s Cover and press downward until latched 4 Press the button to advance the media if the Fault Light is lit see Section 3 7 The printer will now cut each label as it exits from the printer 7 The printer will now peel each label and present it to the operator for removal If the printer is equipped with the Present Sensor Option the indicator light will flash orange and the vi next label will no
12. B 2 Wireless Setup 1 Open your web browser Type in the IP Address assigned to the printer The printers default IP address is 192 168 10 26 Vv If a different IP Address has been assigned to the printer make sure to enter the correct IP address The following page will appear The printer s internal web pages are divided into 10 pages that are accessible via the navigation bar on the left hand side Most of the items on these pages mimic the printer s internal menu For more information on the function of these settings see the corresponding function in Chapter 4 Vv You must provide a password to change any settings the default password is sysadm vi If any address parameters were changed such as IP address subnet or gateway the printer might not be viewable from the current host if they are no longer on the same subnet 72 Appendix B WLAN amp LAN Setup B 2 1 Wireless Setup Infrastructure After a successful setup is made via a wired connection the Wireless connection if equipped can now be configured in infrastructure mode using a static or DHCP issued IP address 1 Open your web browser Type in the IP Address of the printer The Default IP is 192 168 10 26 If a different IP Address has been Vv assigned to the printer make sure to enter the correct IP address A page similar to the right will appear 2 Click on the Wireless Ethernet Settings menu item on the left
13. Professional and Professional Models Professionalt f W Professional right by our customers datamax oneil Copyright I nformation CG Triumvirate is a trademark of Agfa Corporation CG Times based upon Times New Roman under license from the Monotype Corporation Windows is a registered trademark of the Microsoft Corporation All other brand and product names are trademarks service marks registered trademarks or registered service marks of their respective companies Limitation of Liability In no event shall Datamax O Neil be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax O Neil s products or the performance or a breach thereof even if Datamax O Neil has been advised of the possibility thereof Datamax O Neil s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax O Neil hereunder by the purchaser for a defective product In no event shall Datamax O Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax O Neil in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some states do not permit the exclusion of incidental or consequential damages and in those states the foregoing limitations may not apply The warranties here give you
14. Record the sensor reading as Gap or Mark Where yyy is a numerical value representing the current sensor reading C Raise the Cover Assembly Remove all media from the Media Sensor then lower and latch the Cover Assembly Record the sensor reading as Empty Selected Gain Table Gain Number Gap or Mark Empty 18 5 Chapter 3 Printer Operation 35 Advanced Entry Calibration continued Step Action Displayed Message Press the KI button to exit the current menu level Using the A button scroll to PAPER SENSOR LEVEL or if using PAPER SENSOR LEVEL reflective media REFL PAPER LEVEL and then press the Z 174 button 0 255 This is the Paper value Using the v or A button set the Paper value determined in Step M and then press the D button Using the v button scroll to GAP SENSOR LEVEL or if using reflective media MARK SENSOR LEVEL and then press the GAP SENSOR LEVEL button 042 This is the Gap or Mark value Using the BA or Z button Set the 0 255 Gap or Mark value determined in Step M and then press the button Using the k button scroll to EMPTY SENSOR LEVEL and then presente Z bio EMPTY SENSOR LEVEL 9 This is the Empty value Set the Empty value determined in 0 255 Step M and then press the button Press the El repeatedly to exit Save Changes the menu select YES at the SAVE Save Changes The printer is CHANGES prompt and then pr
15. labels however the indicated time will reflect the moment of imaging rather than the actual print time Default Setting SINGLE LABEL Images the next label only after the previous label has been printed providing the most accurate time stamps but at a slower throughput rate PAUSE MODE Allows for controlled interactive printing where ENABLED Requires you to press the PAUSE Key to print each label DISABLED Labels are printed without pausing Default Setting PEEL MODE Allows the printer to wait until the Start of Print signal is received via the optional GPIO Port to feed a label where ENABLED Inhibits the feed function until the Start of Print signal is received DISABLED Feeds the label regardless of the Start of Print signal Default Setting SECURITY Allows all or part of the User Interface to be password protected and for that password to be modified SELECT SECURITY Allows password to be set for specific User Interface areas where DISABLED No password is required for menu access Default Setting SECURE MENU Sets a password requirement for User and Advanced menu entry MENU AND TEST Sets a password requirement for all menu entries ADVANCED Sets a password requirement for Advanced menu entry After enabling this selection make it MENU effective by returning the Menu Mode to the User setting see above MODIFY PASSWORD Modifies the four digit password required when security is enabled For modification t
16. Default Gateway 2 165 1 1 Using the Ej button scroll to Network Report and then press the button When prompted choose either View to view the information on the display or Print to print the The information on this label will vary depending information on your configuration and firmware version 4 Verify the printer has obtained a valid IP address for your network If a valid IP address was not obtained or you wish to use a different static address this can be set via the printer s front panel Enter the printer s menu and navigate to the Communications gt Network Bluetooth gt Wired Ethernet menu branch Set the IP Discovery menu item to Use Static Addresses Set the IP Address menu item to desired value continue the same procedure with Subnet Mask and Default Gateway menu items if necessary Exit the printers menu Cycle power to the printer upon start up the printer will connect to the network using the new parameters you provided Once the previous steps have been successfully completed you may now use the IP Address to f your printer is equipped with wireless capabilities browse to the printer s internal web pages for wireless advanced configuration See section B 2 Wireless Setup Or Install a printer driver and start printing from your Windows applications See section B 3 Installing the Printer Driver Appendix B WLAN amp LAN Setup 71
17. Ensure that the operating ranges of the power supply are compatible with your electrical service See Appendix A for details then connect power as follows Vv Before connecting power to the printer ensure that the Power Switch is in the OFF O position 1 Connect the Power Supply to Power Jack of the printer 2 Connect the AC Power Cord to the Power Supply 3 Connect the AC Power Cord to an Electrical Outlet _ Power Supply AC Power Cord Powerjack lt Electrical Outlet Chapter 2 Printer Setup 3 2 2 2 Interface Connections Vv Before connecting interface cables to the printer ensure that the Power Switch is in the OFF O position Cable Requirements Choose the correct cable when interfacing the printer to the host The Parallel Port optional supports parallel communications via a 36 pin male mini Centronics connector Bi directional communications forward and reverse channels is Supported when an IEEE 1284 compliant cable and supporting host software is used The Ethernet Port supports Wired LAN communications See Appendix B for information The Serial Port supports RS 232C communications via a DB 9 connector with specific pin outs interface cable part numbers and pin outs are given below contact your reseller to order Serial port settings are menu selectable and must match the host settings Host DB 9S Printer DB 9P Host DB 25S Printer DB 9P TX 3 2 RX TX 2
18. Erase System andor User Area Warming Use with CAUTION Erase System and User Area Erase User Area Only Data block size for each package transmission 40960 botes Delay between each package transmission milliseconds 5 Once the Boot Loader files have been loaded the firmware version can now be updated using the procedure outlined in section 5 7 Chapter 5 Maintenance and Adjustments 61 62 Chapter 5 Maintenance Adjustments 6 Troubleshooting 6 1 Introduction Occasionally situations arise that require troubleshooting Possible problem situations and potential solutions are listed below Contact a qualified technician for problems that persist or problems not covered in this section 6 2 Troubleshooting Tips The following section lists the symptoms and the associated page numbers of the topics covered While not every situation is addressed you may find some tips helpful After a correction action is taken press the FEED Button to clear the alarm Unacceptable print quality Dirty printhead Clean the printhead see Section 5 2 The temperature setting may be incorrect for the media being used Use the software program or DPL commands adjust the Heat Setting and Print Speed A mismatched incorrect ribbon media combination is being used Check the types being used Faulty printhead Replace it see Section 5 5 or call for service The printer does not print or prints several labels at
19. applications See section B 3 Installing the Printer Driver Appendix B WLAN amp LAN Setup 75 B 3 Installing the Printer Driver eee eee eee eee eee eee eee eee eee eee eee ee eee eee eee eee eee ee ee eee eee eee eee eee eee eee ee eee ee eee eee eee eee eee ee eee eee eee eee ee eee ee ee eee eee eee eee ee eee ee eee eee eee ee eee eee eee eee e eee eee cess eee e sees eee eee esse eee eee cece eee e cece sees ee eee eee eee eee sees eeeeeeseeeeeeeescsess Install the Printer Driver as follows screen shots below are samples taken using Windows 2000 other versions will be similar 1 Add Printer Wizard 2 Wr koms to the Add Printer H iene MEEI r Start the Make sure that Windows Add ee tee Local Printer is ian fre air rel a Printer Wizard eee aes selected and GES E Ee i i Avtomatcaliy detect ard matal imy printer The following then click ame cr screen should Next gt appear and then click Next gt a ee caee 3 Add Printer Wizard Add Standard TCP IP Printer Port Wizard Select the Printer Port W Welcome to the Add Standard Computers communicate with printers through ports TCP i LIP Printer Port Wizard Select Create a Click Next gt Select the port you want your printer to use If the port is not listed you can create a new port and new port Del conira be cure that then select C Use the following port Standard TCP IP Pot _ Desaipion Pine Vous lhe raed lo add a pol lo a nelr
20. 61186682 Jaha int tok CEE MPU TU Oo Bo w iar Po amp fe 0909 OR foe He AR BA Toe Chapter 6 Troubleshooting 65 66 Chapter 6 Troubleshooting A Specifications Operating Temperature AC Input Voltage Printing Print Method Print Speed Resolution Tear Bar DRAM Memory FLASH Memory Mechanical Width Pro Models 8 01 inches 20 4 cm Pro Models 8 54 inches 21 7 cm Depth Pro Models 11 10 inches 28 2 cm k Pro Models 14 17 inches 36 0 cm deiae Pro Models 7 36 inches 18 7 cm g Pro Models 9 45 inches 24 0 cm Weight Pro Models 5 25 pounds 2 4 kg Pro Models 7 75 pounds 3 5 kg 40 to 95 F 4 to 35 C Power Supply 105 VAC to 250 VAC 50 60 Hz Direct Thermal Thermal Transfer optional 203 DPI Models 300 DPI Models 6 IPS 50 8 152 4mm s 2 2 5 IPS 50 8 127mm s 203 DPI Models 203 DPI 8 dots mm 300 DPI Models 300 DPI 11 8 dots mm Tear up 16MB 64MB Appendix A Specifications DETTE Media Ribbon Media Types Max Media Width Min Media Width Max Print Width Print Length Range Minimum Label Height Media Thickness Range Media Supply Roll Capacity Ribbon Width Range Ribbon Roll Capacity Communications Interface Ports standard Baud Speed Handshaking Roll Fed Die Cut Continuous Fan Fold 4 4 inches 110mm 0 75 inches 19mm 203 DPI Models 4 25 inches 108mm 300 DPI Models 4 12 inches 106mm
21. Address are not allowed and if no server is found the specified static value will be used Default Setting v A server assigned IP address takes precedence over any static IP address stored in the interface Specifies the static IP Address of the interface in the standard octet format Specifies the static Subnet assigned to the interface for example 255 255 255 000 Specifies the Gateway Address the interface will use for example 192 168 10 1 Controls the communications settings for the Bluetooth network interface where Yes No Determines whether other Bluetooth devices in range can detect the printer Yes No Determines whether other Bluetooth devices in range can connect to the printer Yes No Determines whether other Bluetooth devices in range can create a bondable connection with the printer Yes No Determines whether passkey is required to the printer Yes No Determines whether encryption is used during data transfer to the printer 0 65535 in seconds Default 60 Set the amount of time in seconds in which the current connection will remain open when no activity is present 0 65535 in seconds Default 60 Set the amount of time in seconds in which the Bluetooth module will remain on when no activity is present Controls general communication parameters where Sets SNMP Default Setting Enable Disable Telnet protocol Default Setting Enable Disable FTP protocol Default Setting Enable
22. Carefully read the installation and operating instructions provided with the printer e Read and follow all warning and instruction labels on the printer e Place the printer on a flat stable surface e Do not insert anything into the ventilation slots or openings on the printer e Do not place the printer on or near a heat source e Do not use the printer near water Never spill liquid into the printer e Be certain the power source is within the voltage rating and frequency listed for the printer If you are unsure check with your dealer an electrician or local power company e Do not place the power cord where it can be stepped on If the power cord becomes damaged or frayed replace it immediately e Only qualified trained service technicians should attempt to repair the printer Cut outs are not intended for wall mount use Warning Agency Compliance and Approvals W Listed CE UL60950 1 Second Edition Information Technology Equipment CSA C22 2 No 60950 1 03 Second Edition The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 2006 Class A EN 50024 1998 IEC 60950 1 2001 Second Edition Safety This product complies with the requirements of IEC 60950 1 2001 Second Edition Gost R GB4943 2001 GB9254 1998 GB1 7625 1 20
23. Disable FTP protocol Default Setting Enable Disable LPD protocol Default Setting Enable Disable TCP protocol Default Setting Enable Disable Netcenter compatibility Default Setting Sets time interval for ARP transmission packets where 0 100 minutes Default is 0 Print or view on screen the printers network information Chapter 4 Menu System DISPLAYED ITEM ITEM DESCRIPTION HOST SETTINGS Controls the communications with a host device where The ignore host settings for ESC SEQUENCES HEAT SPEED TOF SENSING SYMBOL SET CNTRL CODES STX V SW SETTINGS and MAX LENGTH will be unaffected when PL Z Mode is selected see Input Mode for details HOST TIMEOUT Sets the number of seconds 1 60 that an established communications port must be idle before data can be received through an alternate port where Vv If the time out period is exceeded before all data is received the data will be ignored pa O Is the Default Setting CONTROL CODES STANDARD CODES ALTERNATE CODES ALTERNATE CODES 2 CUSTOM CODES Allows changes to the prefix of the software commands interpreted by the printer where Use these characters Hex 01 SOH command Hex 02 STX command count by Hex 1B ESC Hex 0x0D Carriage Return Default Setting Use these characters Hex 5E SOH command Hex 7E STX command count by Hex 1B ESC Hex 0x0D Carriage Return Use these characters H
24. Human Readable Fonts fixed size When printing EAN and UPC bar codes B C F G M and N a fixed font size is produced Line and box vertical sizing anomaly When printing rotations 2 and 4 lines and boxes are affected by the vertical multiplication factor defined in the DPL Dxx command Column position defaults Column positions greater than the printhead width are adjusted back to the printable area then printed Bar codes in rotation 3 upside down right to left default sizing When row position in rotation 3 is less than bar code height bar codes falling off the label s leading edge are pushed back onto the label lt STX gt L command When no printable fields reside in the format it results in no label movement 46 Chapter 4 Menu System DISPLAYED ITEM ITEM DESCRIPTION COLUMN EMULATION Allows the column dots per inch to be adjusted 153 253 dots so that numbers smaller than the printhead resolution reduce the printed output from right to left where XXX Dots Default setting is dependant on printer model ROW EMULATION Allows the row dots per inch to be adjusted 103 303 so that numbers smaller than the printhead resolution enlarge the height of the printed output and numbers larger reduce it where XXX Dots Default setting is dependant on printer model SOP EMULATION Allows label positioning commands to function with backward compatibility when printing label formats designed for legacy
25. Programs a time delay for the retraction of the next label in the print process where 1 255 x 10 mS Is the range times 10 milliseconds and Seventy times ten is the default setting 070 CUTTER Controls the Cutter operation where MODE Sets the detection method and response of the printer DISABLED Disables the cutter AUTO Is the default setting where the presence of the cutter option is automatically sensed If detected the cutter is enabled otherwise it will be ignored ENABLED Enables the cutter If the cutter is not detected a fault will be generated 42 Chapter 4 Menu System System Settings The System Settings menu contains label formatting operation and control functions Menu Mode Configuration File Internal Module Default Module Scaleable Font Cache Single Byte Symbols Double Byte Symbols Time And Date Media Counters Print Configuration Configuration Level Set Factory Defaults Format Attributes Label Rotation Imaging Mode Pause Mode Peel Mode Security Units Of Measure Input Mode User Label Mode DPL Emulation Column Emulation Row Emulation SOP Emulation a Back After Print a Font Emulation Label Store Menu Language Display Settings Fault Handling Buzzer SCL Font Bold Factor IV Items denoted with an asterisk are only accessible through the Advanced Menu The
26. Restore Defaults Restart menu item on the left side of the screen Be sure that Restart Printer is displayed in the Action to Execute drop down box Enter the password at the top of the page default is sysadm and click Execute to restart the printer 11 The printer will now search for a server Allow up to 90 seconds for the printer to retrieve an IP address 12 From Windows you may now View i Wireless Network Connection 3 Wireless Networks From the list of setwack Tai Choose a wireless network available wireless networks select the Refresh network ist Cian item the st below to connect to a wireless network in range ort get more n z i tion printer that you wish to connect to and o cose s00ts aiai e then cl ick on the Con nect button i Related Tasks p TaoWAN If you do not see your printer listed be P Lea about ees Unsecured wrelese network networki lt sure you have the host computer Miana _ configured for Ad hoc wireless networks eas eee es DMX AP2 Change advanced oe Unsecured wireless network op TechSupportWireless Unsecured wireless network DMX AP3 ae Unsecured wireless network This process will vary depending on your wireless device installed in your host computer and your operating system version Once the previous steps have been successfully completed you may now use the IP Address assigned to the printer to install a printer driver and start printing from your Windows
27. Reverse Speed Slew Speed Row Offset Column Offset Present Distance TOF Precedence Custom Adjustments Vv Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION HEAT Controls the burn time 0 30 of the printhead and is equivalent to the Heat setting in many software labeling programs where SLEW SPEED Controls the rate of label movement 2 0 16 0 inches per second between printing areas when using the GPIO function where Default setting is dependant on printer model ROW OFFSET Shifts the vertical start of print position 0 99 99 inches on the label where Is the default setting COLUMN OFFSET Shifts the HORIZONTAL left justified start of print position to the right 0 99 99 inches without shifting the LABEL WIDTH termination point to the right where Is the default setting PRESENT DISTANCE Sets the label stop position 0 4 00 inches past the start of print position upon output When subsequent label formats are received the printer will automatically back up the label to position it at the start of print position where is the derult senting Vv When set to 0 01 in NONE is assumed and a zero 0 positioning value will be used TOF PRECEDENCE Allows an override of label format data when the form length is exceeded where DISABLE Prints labels formats without
28. TOF truncating Default Setting ENABLE Ends the label at the next TOF truncating any print data that extends past this mark CUSTOM ADJUSTMENTS Changes the factory adjustment parameters to finely and independently compensate for slight mechanical differences sometimes evident when multiple printers share label formats These settings are also available to make special label formatting adjustments where DARKNESS Controls the strobe time 1 64 to establish the nominal HEAT setting for printhead specific thermal characteristics where Is the default setting CONTRAST Allows fine tuning 1 64 of the gray adjustment for print quality where Is the default setting ROW ADJ UST Shifts the vertical start of print position in xxx dots to fine tune the ROW OFFSET setting where 0 100 2030 If shifting Row Adjust in the negative direction modify the PRESENT ADJ UST setting see below by DOTS that same amount COLUMN ADJ UST Shifts both the horizontal start of print position and the LABEL WIDTH termination point to the right in xxx dots to fine tune the COLUMN OFFSET setting where 000 100 Is the setting 100 DOTS PRESENT AD UST Adjusts the label stopping position in xxx dots to fine tune the PRESENT DISTANCE setting where 000 100 Is the setting 100 DOTS Chapter 4 Menu System 41 Printer Options The Printer Options menu contains file handling module and optional equipment settings Modules z
29. The Diagnostics menu contains testing functions and printhead reporting selections Hex Dump Mode Options Testing Print Test Rate min Sensor Readings Ribbon Sensor Limits Flash Module Report IV Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION HEX DUMP MODE Determines how the printer handles the data received from a host where Processes data normally Default Setting Saves the incoming data to Module H USB thumbdrive if present otherwise the file is stored on Module G The file name in the form dmx_xxx_yyy dp1l where the count is automatically incremented for every capture and a unique printer time stamp xxx is assigned Performs printer option diagnostics or monitors and outputs test results where Performs a functional test of the Present Sensor by indicating LABEL PRESENTED when a label SENSOR blocks the sensor and LABEL NOT PRESENTED when no label blocks the sensor Note that this test can also be used to check the sensor function of the Peel amp Present option TEST CUTTER Performs a functional test of the Cutter where PERFORM TEST Cycles the cutter blade a selected number of times 0 999 with PASS FAIL results given for 001 TIMES each cycling attempt PRINT TEST RATE MIN Sets a label to label delay interval 0 120 minutes when Test label
30. WLAN amp LAN Setup C Bluetooth Setup C 1 Bluetooth Setup Bluetooth connection parameters can be set using the NETira CT configuration utility via an established or wired LAN connection Launch the NETira CT configuration utility and query connect to the printer see section 3 3 for more information on NETira CT 1 Click on the General Network menu branch under the Printer Component section of the configuration utility 2 In the Primary Interface setting from the pacer drop down box select Bluetooth Send om the new setting to the printer using the See Send button Allow 30 seconds for the printer to reset f TJ _ 4 lclolc olc ololole i 3 Click the Bluetooth menu under the Printer Component section of the configuration utility 4 To set up the printer for Bluetooth change or confirm the following parameter settings A were Lawquage Fiet fh sate Update RIN Lipra E i Bondable Yes Connectable Yes Discoverable Yes PassKey Default 0000 must match entry used on host computer serial Diuspa Device Addi ca A Ae A A Serica Hima Faraid 5 Send the new settings to the printer using the Send button Allow 30 seconds for the printer to reset For connection to the printer please refer to the instructions included with your Bluet
31. the fault then the label in process is reprinted Default Setting Sets a scalable font boldfacing amount where nables the printers buzzer Default Setting Disables the printers buzzer Sets a scalable font boldfacing amount where 1 36 Is the setting based on an incrementing scale where eight 08 is nominal BUZZER m SCL FONT BOLD FACTOR Jm l 2 m JE Wir m me E glv O O Communications The Communications menu contains interface and host control functions Serial Port A Parallel Port A USB Port Network Bluetooth Host Settings IV Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION SERIAL PORT A Controls the RS 232 communications settings for Serial Port A where 9600 BPS is the Default Setting ODD s Odd parity is used o O 7 8 A seven or eight bit word is selectable and 8 is the Default Setting STOP BITS Sets the number of stop bits where 1 2 One stop or two stop bits are selectable and 1 is the Default Setting PARALLEL PORT A Controls the communication setting for the parallel port where PORT DIRECTION Determines if data is returned from the printer where UNI DIRECTIONAL No data is returned communication is one way BI DIRECTIONAL Data is returned in compliance with IEEE 1284 back channel operation Default Setting
32. with your Vv printer Older versions might not operate correctly with some printers For the latest version please visit our web site at http www datamax oneil com 1 Once installed launch the NETira CT configuration utility 2 Be sure the printer is ON Connect the host to the printer see Section 2 2 2 Interface Connections For Serial Connections a Query the printer by using the Auto Detect button This will connect to the printer and retrieve the setting currently stored in the printer For USB Connections a Inthe toolbar from the drop down menu box select USB _VIRTUAL_COM Then click on the Query Printer Icon de For Ethernet Connections Close the Open a configuration file dialogue box a In the toolbar Click on the TCP IP Configuration Icon b In the TCP IP Configuration dialogue box enter the IP address of the printer Port 9100 and click OK The IP address is displayed on the printer s Network Report and Configuration Labels Chapter 3 Printer Operation 25 c In the toolbar from the drop down menu box select TCP_IP Then click on the Query Printer Icon an 3 At this point you may browse the Printer Component categories and make any changes necessary to the printer configuration _ iS oot A all te 4 Once complete send the new settings to the printer using the Send button J zl 2 a E TE oo r
33. 03 FCC This device complies with FCC CFR 47 Part 15 Class A M Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense All rights reserved Copyright 2012 Datamax O Neil Part Number 88 2358 01 Revision A Contents 1 Getting Started LLLLLLLLLLLLLLLLLLLLLLLLELELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLELE 1 LL RIEROGUICUION eona EE E E E E E E E E 1 L2 Una kno TEA FNG aser E E E 1 Lo Kensington Securty SIOU ecrini nian AE ERENER aai 2 2 Printer Setup AE AEEA RAG AGRE CR RCAC EEA E E E EE AL NOUEIO ee E EEE E 3 P CONE A PE oere EN S N A AN 3 2 2 0 Power Connections ccccectanrrtecesectpvetep tive EEEE TREUEN US EVEN an honey iedewentenvbew ious gemmrekawexes 3 2 2 2 Interoce Connections senrisiere nin a i aie hae canes ata EEEE EEE 4 223 USB COMME COM sinian p a a E a AEE AE EE 5 Paes TOAN I M
34. AN 3 LISTO ready AWAITING ORDERS iS TOTOB 4 IMPRIMIENDO printing WARP DRIVE ENGAGED TEN MEWAT 5 EN PAUSA paused ALL STOP Bg Inaysa 6 CANCELAR IMPRESI N cancel batch ABORT MISSION AA OTMEHMTb 3AJAHME 7 BORRAR ERRORES clearing faults RE INITIALIZING APRA IR CBPOC OlMBOK 8 DE of FACTOR OF og 9 advanced menu KNOWLEDGE BASE mse Se NEHH 10 ERROR DE SISTEMA system fault DIRECT HIT SUSTAINED S HIR CMCTEMHAA OMEKA 11 ERROR DE ADC ade fault HULL BREACH DECK TEN ADCHIS OUMBKA ADC 12 CABEZAL LEVANTADO head up fault ENGINES OFFLINE PTERA AR BIR TEPMOTOJIOBKA MOJHS 13 ERROR DE CINTA ribbon fault PHASORS OFFLINE MER OMEKA PMBOHA 14 ERROR INICIO ETIQ top of form fault UNABLE TO GO TO WARP TOF 4 ikx OUMBKA TPAHMI 3TME 115 SIN PAPEL out of stock TORPEDO TUBES EMPTY FAAS OTCYTCTBYET STMKE1 16 ERROR DE CORTADOR cutter fault CASCADE FAILURE DIRIR OIMEKA PESAKA 17 ERROR DE VERIFICADOR verifier fault TRACTOR BEAM FAILURE IRHH OUMBKA BEPMSAEPA 18 ERROR ECONOM CINTA ribbonsaver fault METAPHASIC FAILURE HRHREBIR OMEKA PMBOHCEMBEF 19 ERROR DE POSICION position fault UNKNOWN COORDINATES immis OUMBKA MONOKEHMA 20 FALLO DE TEMPERATURA temperature fault CORE TEMP CRITICAL REH OUMBKA TEMIEPATYPE 21 ERROR DMA dma fault COMPUTER MALFUNCTION DMA i amp OUMBKA DMA 22 ERROR MOTOR IMPRES print engine fault PORT NACELL OFFLINE TEN3 ik 24V FUERA TOLERANCIA 24v out of tolerance SAFETY LIMT EXCEEDED BERR O
35. OLERANCE STROBE TIMING FAULT DEFAILLANCE SYSTEME DEFAILLANCE ADC TETE NON YEROUILLEE DEFAILLANCE RUBAN DEFAIL DEBUT D IMP RUPTURE PAPIER DEFAILLANCE COUTEAU DEFAILLANCE VERIFIC DEFAILLANCE POSITION ANOM POSIZIONAME DEFAILLANCE DMA DEFAILLANCE MOTEUR DEPASS TOLERANCE 24124V FUORI TOLLERA ANOMALIA SISTEMA ANOMALIA ADC ANOM TESTINA ALTA ANOMALIA NASTRO ANOMALIA BORDO SUE ESAURITO ANOMALIA DHS AVERTISSEMENT RESOLU AVVERTENZA RISOLTA RUBAN FAIBLE NASTRO BASSO INTERVALLE MANQUANT INTERVALLO SALTATG DEFAUT IMPRESSION ANOMALIA PUNTO 0022 Warnings 0023 20 MID_RIBBON_LOW 0024 20 MID_GAP_MISSED 0025 20 MID_DOT_FAILURE DOT FAILURE 0026 20 MID_BAD_SENSOR_DELTA BAD SENSOR DELTA 0027 20 MID_HOST_CHANGES_PENDING HOST CHANGES PENDING 0028 20 MID_LOW_VOLTAGE LOW VOLTAGE 0029 20 MID_GOODBYE GOODBYE 0030 Conditions 20 MID_REMOVE_LABEL REMOVE LABEL RIRIN Sheets Shasta Sea 7 Ready 20 MID_WARNING_RESOLVED WARNING RESOLVED RIBBON LOW GAP MISSED MOD HOST IN ATTES SSS SSSSSERG C Click on Column J and enter the new language or modify an existing one Some tips on this process Message Size When entering new messages reference the MAX column this is the maximum number of characters allowed for this field Warnings are displayed when the number of characters is exceeded or when trying to modify the MAX value however if cutting and pasting fields this warning system may be def
36. Present Sensor Cutter The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION MODULES Controls memory handling functions where DIRECTORY Allows viewing and printing of the available space and file types including plug in files present on a module Only detected modules will be listed and selecting ALL will display all results See the Programmer s Manual for memory allocation information PRINT FILE Prints selections from stored file types PRN i y O Is processed as a DPL file Is processed as a DPL file o O Is processed as a DPL file PROCESS FILE Processes a selected file for use by the printer FORMAT MODULE Selects from a list of modules available for formatting by the printer Choosing FORMAT MODULE will erase existing data in the selected module DELETE FILE Selects from the list of available files for deleting COPY FILE Selects from the list of available files for copying prompting you for the destination module before execution UNPROTECT Selects from the list of available modules to unprotect and then prompting you regarding the MODULE outcome of the attempt PRESENT SENSOR Controls the on demand dispensing of labels where MODE Sets the detection method and response of the printer ENABLED Enables the Present Sensor or Peel and Present mechanism and sets the label stop location if not detected a fault will be generated DISABLED Disables the option RETRACT DELAY
37. Printhead to cool Using a cotton swab moistened not soaked with isopropyl alcohol clean the Printhead then allow it to dry 5 Reinstall media and ribbon if needed Plug in and turn ON the printer Run a few sample labels and examine them If streaking is still present the Printhead may need to be replaced see Section 5 5 Chapter 5 Maintenance and Adjustments 55 5 3 Ribbon Tension Adjustment The adjustable ribbon handler feature found on printers equipped with the thermal transfer option allows the optimum amount tension to be supplied by the ribbon supply hub Adjust the ribbon tension as follows 1 Turn off the printer 2 Hold the ribbon ribbon hub to prevent it from turning Then push in and rotate the Ribbon Tension Adjustment Knob to the position that matches the core size of the ribbon in use 56 Chapter 5 Maintenance Adjustments 5 4 Adjustable Media Sensor The optional Adjustable Media Sensor AMS allows the printer to accept a wider variety of media configurations The table below defines general AMS positions for various media and Top of Form TOF types AMS Positioning Media Type Sensor Location TOF Sensing Method Continuous Any location in the media path with Continuous both sensors aligned Only detects out of media Any location within the media path Separate Die Cut and Notched Use this for the Notched or Hole Media Die Cut where the gap between the labels crosses the sensors t
38. UMBKA TBMTaTtTEsA OUMBKA BOJIbTAKA 2 present sensor fault INERT DAMP OFFLINE W amp M HS OUMBKA JATUMKA HAJ 25 ADVERTEN CORREGIDA warning resolved ALL CLEAR Ba TIPOBJIEMA YCTPAHEH2 26 CINTA BAJA ribbon low TORPEDO TUBES LOW Mit FS KOHUAETCA PMBOH head cover up fault LANDING FAULT TEDS HAER BIR TOJHATA KPEIUKA 28 FALLO PUNTO CABEZAL dot failure SHIELDS COMPROMISED OUMBKA TEPMOTOJIOBE label rotation SYMMETRY INVERSION F I STMKETKA MOBEPHYT 30 CAMBIOS PENDIENTES host changes pending HOSTILE APPROACHING LELA h OBHOBJIEHME XOCTA M 4 gt M Sheeti 4 Ready Appendix D Menu Language 85
39. a gt M Jil TE EE l BE Note When sending the changes to the printer only the changes displayed on the current page will be sent You must click the Send button for each page that has been modified Ba JE f 26 Chapter 3 Printer Operation 3 6 Windows Driver The Windows driver is located on the Accessories CD ROM included with your printer For the latest version please visit our web site at http www datamax oneil com Installing the Windows Driver 1 Place the Accessories CD ROM included with your printer into your computers CD ROM drive 2 Once the CD ROM starts select your printer model then Install Driver from the menu and follow the instructions on the screen to install Seagull Driver Wizard x Specify Printer Model The manufacturer and model determine which printer driver to use Q 3 When prompted select your printer from the list i e NS Datamax O Neil E 4xxx Mark IIl Continue to follow the on screen instructions to install the driver Datamax 4310 Datamax A 4408 Datamax A 4606 Datamax A 6212 Datamax A 6310 Datamax Allegro Datamax Allegro 2 Datamax DMX 41N x Version Source 7 1 1 M 0 03 26 2007 C Seaguil Browse Chapter 3 Printer Operation 27 Important Notes The Windows driver functions the same as any other Windows printer While built in help files provide information on all settings there
40. aak poten 1 ihe devea r luted on 2 The ineiwork i connected and conigured Printer Port hp designjet 10ps Copy 2 Dat Port from the 7 ldo on Printer Port Serial Port drop down Serial Port f k Serial Part menu C IC k Note Most computers use the LPT1 port to communicate with a local printer G N ext gt Create a new port cure Clock Mert Type Standard TCP IP Port lt lt 5 Add Standard TCP IP Printer Port Wizard 6 Add Standard TCP IP Printer Port Wizard Add Port Additional Port Information Mequired For which device do you want to add a port Th devie could mot be identihed In the Printer Make sure Name or IP Enter the Printer Name or IP address and a port name for the desired device Standard iS The detected de fon ie ol unkown hype Ba eure thal 2 The addrest on the pleviout page is correct Address field PiinterNameorIPAddess 10120215 lt jj selected and i Either comect the akker and perform acts seach on the network by estunninay in the enter the IP eee Paooas then click previous wizard pape or select the device typ i you are sure the adess is conect address of your Next gt printer The Port Name field does not need to be changed When finished click se Nero Cancel Next gt Add Standard TCP IP Printer Port Wizard e Add Printer Wisard Completing the Add Standard Tlic maena usd jc sila wie van a Confirm your TGR PEUMier Bonkers Click Ha
41. anual Calibration sssesssrssssrrsrerrrrrsrrsrrrrnerrnrrerrrrrrrsrrrrrrrerrerrrrrrrnrrsrrrrerne 30 3 7 3 Advanced Entry Calibration sesessenerssrererrrrerrrrrrererrerrrrrrererrererrrrrrererrene 31 4 Menu System EES 37 4 1 Menu SYSTEM OVESVIECW ccc ccccccce cece eee e eee e eee e eee e eee e eee e ee eee EEE EEE EEE SEES SEES ESSE SESE EERE EEE E SEES 37 a2 WS User M Nie E E ERO E E E E EE 37 AS WCAG ANnCed MEN Usessastceeadscercecntscivetcrgerndauneisconanas EAr E 38 OA NUDE eR scree cetete ete tcenerdsoncn amadaiareupedoageenscetedeute ON 39 5 Maintenance amp Adjustments eS 53 Ded NOU CON sc ccevcteee gers tie eaten ce wecwec de doen E iso ue eatehe danas deewen NS A 53 5 Coning Ue LAU AI eateries acoatore aout EENE vada ener EEE EE 54 5 3 Ribbon Tension Adjustment sceucscesevstasourescvtuwsensevseed caseneouaeeuestesenbinseeetetasene taawetentes 56 5 4 Adjustable Media Sensor sssssssrsrrsrrsrrrrsrrsrrrrerrrrrsrrsrrrrerrerrrrrrrrrrsrrrrerrrrrsrrrrrrrne 57 5 5 Printhead Replacement ccccccccccceeee cece cece sees seen ence ee eee eee nesses ee eeeeeeeeeeeeeeeegegngaeaees 58 5 6 Platen Roller Replacement ccccccc cece cece cece cesses eens ee ee eee sees sees eeeeeeeeeeeeeeeeeeenananaas 60 Det AO GEEING FNN Sacre ceee aaa Perna E E pec ecne area teo dus eens demir eae ea nent at 61 5 7 1 Boot 1 and Boot 2 Boot LoaderS ssssssssssrrrsrsrrsrsrrrrsrrrrrrrrrrrrrerererrererren 61 6 Troubles
42. apter 3 Printer Operation 29 3 7 2 Manual Calibration The Manual Calibration can be performed using the NETira CT Utility see Section 3 5 or using the front panel buttons via the printer s menu see Section 4 4 Manual Calibration provides dynamic readings which can be helpful when using media with small position critical notches or marks Calibrate the Media Sensor using the steps below Displayed Message Turn ON the printer Wait briefly for initialization to complete Using the iv button scroll to MENU and press the D button Make sure MEDIA SETTINGS is highlighted and press the Printer Menu button Then using the v button scroll to SENSOR CALIBRATION Press the button to access SENSOR CALIBRATION Make sure MANUAL CALIBRATION Manual Calibration is highlighted and press the D Select NO to abort this button No procedure gt Yes Using the v button scroll to YES and then press the D button to proceed Remove Label Stock This sets the empty value where Press Enter yyy represents the current sensor reading Yyy With no media installed and the cover closed press the D button Load the media Be sure the Media Sensor is positioned correctly Please Reload Media j With the media installed and the Press Hold Enter Key Unless Ea p ha cover closed press and hold the move the Media sensor after this tep button until at least 2 full labels yyy step have been fed from the p
43. are some important setting parameters that should be observed for trouble free printing Page Setup Tab Stock It is important that the Stock setting matches the size of the label you are using If you cannot find a match for your label click New and enter the dimensions of your label amp Printing Preferences Portrait Landscape Mirror Image Negative Portrait 180 Landscape 180 Preset Name Current Settings Manage l Advanced Options 1998 2009 Seagull Scientific Inc Authors of the BarT ender label software Cancel Apply Help Options Tab Print Speed amp Printhead Temperature These two settings will have the greatest effect on print quality Some label stocks will require more heat and slower print speeds to generate a quality image Printing Preferences Feed 4 00 intsec T Slew 4 00 in sec ka Backup 2 00 inzer ka Print Head Temperature Send with job Graphics Options Encoding Auto al Cancel Apply Help The Windows application software used to create the label format will likely have a Page Setup screen This will also need to match the size of the label you are using 28 Chapter 3 Printer Operation 3 7 Media Calibration 3 7 1 Quick Calibration Ensure the printer is properly loaded with media proceed with calibration as follows This calibration is not necessary when using continuo
44. batch printing where 000 Is the Default Setting SENSOR READINGS Displays the values 0 255 from the printer sensors where THR TRAN RIBM 103 091 009 PS HD 003 255 THR Printhead thermistor sensor TRAN Gap media sensor REFL when set to reflective RIBM Ribbon sensor 24V 24 volt power supply sensor PS Present sensor HD Printhead position sensor and RANK Printhead ranking resistor RIBBON SENSOR LIMITS Displays the values from the ribbon sensor readings see example below for printers equipped with the thermal transfer option where RIBBON ADC LOW 111 RIBBON ADC HIGH 249 FLASH MODULE REPORT Displays the module report data where VIEW Displays the data PRINT Prints a reference label FLASH MODULE REPORT SUN 12 44PM 23MAY2011 Module G Mount Fail O Module G Reformatted O 52 Chapter 4 Menu System Maintenance amp Adjustments S 5 1 Introduction This section details the cleaning adjusting and troubleshooting tips for the printer The following table outlines the recommended maintenance schedule for the various printer parts Method Interval Turn OFF the printer before cleaning the printhead Printhead Use solvent applied with a cotton swab to clean After every roll of media the printhead from end to end Turn OFF the printer Rotate the platen roller and Platen Roller clean it thoroughly with solvent applied with a After every roll of media cott
45. ble to the new Printhead 2 Position the Printhead in the Printhead Carrier and tighten the Printhead Screw 3 Ensure the Sensor properly seated and rotate the Printhead Shield upward until it snaps into place 4 Rotate the Printhead Carrier upward until it snaps into place Chapter 5 Maintenance and Adjustments 59 5 6 Platen Roller Replacement The Platen Roller can be easily removed for cleaning replacement or clearing media jams 1 Turn OFF the printer and remove the media if installed 2 Lift up on the two Platen Roller Tabs 3 Remove the Platen Roller Assembly from the printer Installation 1 Position the Platen Roller Assembly into the printer 2 Rotate the two Platen Roller Tabs downward until they snap into place 60 Chapter 5 Maintenance Adjustments 5 7 Updating Firmware When program updates and or new features are added they can be downloaded to the printer as follows 1 Identify the new version for your model of printer from the Datamax O Neil Web site at www datamax oneil com and download it onto your computer s hard drive 2 Launch the NETira CT configuration utility and query connect to the printer See section 3 5 for more information on NETira CT It is recommended that the configuration be saved before downloading firmware and restored when finished Be sure to check the box labeled Include Sensor Calibration Data on Open when restoring the configuration
46. bon Using a Cotton Swab moistened not soaked with isopropyl alcohol thoroughly clean the Printhead 54 Chapter 5 Maintenance Adjustments Cleaning Card Procedure If printing with direct thermal media thermal transfer media with wax resin ribbon combinations or if the Cotton Swab technique was not successful clean the printhead as follows 1 Open the printer Wait briefly for the Printhead to cool 2 Remove media and ribbon then place a Cleaning Card under the Printhead part number 70 2013 01 3 Close the cover then press the button to initiate cleaning 4 After the cleaning card has been run through the printer reinstall media and ribbon if needed Plug in and turn ON the printer Run a few sample labels and examine them If streaking is still present use the Cleaning Film Procedure below otherwise this completes cleaning Cleaning Film Procedure If printing with thermal transfer media and resin ribbon when printing with a Heat Value of 22 or higher or when other methods prove unsuccessful clean the printhead as follows 1 Open the printer Wait briefly for the Printhead to cool 2 Remove media and ribbon then place a sheet of Cleaning Film under the Printhead part number 70 2087 01 3 Close the cover then press button to initiate cleaning 4 After the cleaning film has been run through the printer turn OFF the Power Switch and unplug the printer Open the cover and wait briefly for the
47. cation It is a good idea to save all packaging material for future use Chapter 1 Getting Started 1 1 3 Kensington Security Slot Professional modules equipped with the Key Lock Option also include a built in Kensington Security Slot with a metal backing plate The Kensington slot allows you to physically secure the printer from being stolen by tethering it to a larger object like a desk or counter There are many security solutions offered by Kensington that are compatible with the slot Visit http www kensington com for a full line of locking options and accessories The Kensington Security Slot has been the industry standard since 1990 giving customers the best option for physical security of computer and electronic equipment EEE EEE EEE EEE EEE EEE EEE EEE EE EEE EE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EERE EEE EEE EEE EEE EEE EE EEE SEER SSR eee ee eee 2 Printer Setup 2 L Introduction This section explains how to connect your printer and load media including ribbon if equipped for thermal transfer operation 2 2 Connecting the Printer EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EERE EEE EEE EEE EERE RRR RRR RRR RR RR RRR RR eee ey 2 2 1 Power Connections The printer is powered by an external auto ranging power supply which connects between the printer and an electrical outlet
48. ck OK z Choose your Kj Install From Disk 2 ae printer from the re si Meslay ae disk into the dissi OK lis t an d then MesB click Next gt ctg Silect the manufsctuner sd model of pour printer If pour printer arene with a installation ie Be oF HEY Ca MIRRA eR ER El cones pat Copy manufacturer s files from JENDiivers lt Back Next gt Cancel 1 3 Add Printer Wizard 1 4 Add Printer Wizard Name Your Printer Printer Sharing You must assign a name for this printer You can share this printer with other network users AS S g na l name Supply a name for this printer Some programs do not support server and printer name S e e ct W h el h er ae prener Leta tad ae bd be available to other users If you share this in the Printer sd a A or not to share fips eae oe name field and Datamax M 4208 this printer on C Shaeas Pame select whether Do you want your Windows based programs to use this printer as the default printer your network or not it is to be Then click your default No Next gt printer then click Next gt Cancel lt BoB Net gt Cancel 1 5 Add Printer Wizard l 1 6 Add Printer Wierd Print Test Page To confirm that the printer is installed properly you can print a test page Completing the Add Printer Wizard Confirm your Tau hee sumnesshliy compiere the Aded Printer varad Select No then i Do you want to print a test pag
49. d and if no server is found the specified static value will be used Default Setting v A server assigned IP address takes precedence over any static IP address stored in the interface STATIC IP Specifies the static IP Address of the interface in the standard octet format ADDRESS STATIC SUBNET Specifies the static Subnet assigned to the interface for example 255 255 255 000 MASK STATIC Specifies the Gateway Address the interface will use for example 192 168 10 1 GATEWAY DUPLEX Specifies the transmission and speed of the wired Ethernet connection CAPABILITY l Auto Negotiate default 10 BaseT Half Duplex 10 BaseT Full Duplex 100 BaseT Half Duplex 100 BaseT Full Duplex PRIMARY WINS The IP address of the primary WINS Server SERVER SECONDARY The IP address of the secondary WINS Server WINS SERVER PRIMARY DNS The IP address of the primary DNS Server SERVER SECONDARY The IP address of the secondary DNS Server DNS SERVER SNMP TRAP Is the address in standard octet format where SNMP traps will be sent when SNMP service is ADDRESS installed on your receiver When zeroed no traps are sent SNMP SERVER Is the server address in standard octet format for SNMP services ADDRESS NETBIOS Enables or disables the NET BIOS SERVICES ENABLE Default Setting YES o O OO Selects the Port to use for all TCP network communications Default is 9100 TCP PRINT PORT INACTIVITY TIME Set the amount of time in seconds in w
50. dia Hangers Hanger Lock lt lt Chapter 2 Printer Setup 11 4 Route the media through the External Media Slot in the rear of the printer Pull out enough media to exit the front of the printer Adjust the Media Guides so they are lightly touching the edge of the media _ External Media Slot Media Guides External Media Supply 5 If using Thermal Transfer media ribbon proceed to Section 2 4 Loading Ribbon Otherwise close the printer s Cover and press downward until latched 6 Press the button to advance the media if the Fault Light is lit see Section 3 7 lv The printer is factory set to use gap media If using another media type for example continuous media printer setup must be reconfigured see Section 3 4 2 3 3 Loading Media with the Peel and Present Option Load media for peeling if the printer is equipped with the option as follows Vv When using the Peel Mechanism do not exceed a print speed of 4 IPS Vv To utilize Tear mode with Peel and Present Option installed move the Peeler Door to its open position 1 Load media as described in Section 2 3 steps 1 3 2 Remove about 8 inches 200mm of labels from the Media Backing 3 Open the Peeler Door Route the Media Backing over the Platen Roller and Peel Bar and then behind the Peel Roller and Peeler Door as shown below Peeler Door Platen Roller Peel Bar OOo Peel Roller
51. e i Click Next gt C Yes settings and sh aisle Taaa paa P Hana Catina Male No then click Shared ac Mol Shared Finish jat IP 10 120 215 Defa Temi pagr Te ckit lhi matii ck Ferh E 4 i Cary lt ae Next gt Cancel Ea l 1 J Digital Signature Not Found X 1 Q add Printer Wizard The Microsoft digital signature affirms that software has Completing the Add Printer Wizard been tested with Windows and that the software has not been altered since it was tested Tiu hase sacres completed Han Add Printer wizard f p rom pted The software you are about to install does not contain a Yo ur com p u te r j igi Microsoft digital signature Therefore there is no j m l li b a with the Di g ital guarantee that this software works correctly with will now co py Copying Files dpi T pk Signature Not Windows the necessary Te CAMWINAT System ep AE BS ee bar raljera re Found window ne files from the cl i C k Yes to If you want to search for Microsoft digitally signed C D z RO M software visit the Windows Update Web site at con t inue e http windowsupdate microsoft com to see if one is 7 i ilable installation ar Do you want to continue the installation Ti dees Het vati chk Foch No More Info EA The driver and port installation is now complete The printer can be selected through any Windows application Appendix B WLAN amp LAN Setup 77 78 Appendix B
52. e eee eee ee eee eee ee eee eee eee eee eee eee eee ee eee ee ee eee ee eee eee ee eee ee eee eee eee cess eee sees esse cece eee e cess eee sees eee sees eee eee eee e cece cece eee eee ee eee eee eee cess esses eeeeeeeeeesesocess The printer contains many user adjustable parameters These parameters are configurable using a few methods The table below lists the most popular ways of configuring the printer and the advantages of each Choose the method that best addresses your application NETira CT Program Internal Web Pages Windows Driver DPL Programming Commands Description NETira CT located on the Accessories CD ROM is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computer s serial USB or parallel connection Internal web pages are simple HTML pages that can be accessed with any web browser via the optional Ethernet port The Windows printer driver located on the Accessories CD ROM DPL Programming Language commands can be built into custom label formats or sent individually to the printer Recommended methods Easy to use gives the user the most control of the printer Easy to use Printer can be configured from any host connected to the network regardless of physical location or host operating system No additional software required Many applications require use of driver for print
53. e items in the display where Determines the magnification of the displayed items where STANDARD ENHANCED DISPLAY UNITS STANDARD Is the normal setting Is the enlarged setting Determines the displayed type of distance information where Displays the information according to the UNITS OF MEASURE setting see above IMPERIAL isplays the information in inches METRIC isplays the information in millimeters and centimeters DISPLAY BACKLIGHT Controls the mode and ON time of the display s backlight BACKLIGHT MODE Sets the mode in which the backlight is activated Choices are Always On Always Off or Auto AUTO ON TIME Set the amount of time the backlight will remain on BACKLIGHT MODE see above must be set to auto DISPLAY CONTRAST Adjusts the displays contrast 0 100 where Is the default setting FAULT HANDLING Determines the intervention required and the disposition of the label in process when a fault occurs where Selects the user action and the reprint status upon declaration of a fault where Printing stops and a fault message is displayed Following correction of the problem the FEED Key must be pressed to clear the fault but the label in process is not reprinted UO 29 21D Ae J oS Q m m m J A I W WN lt m o Z WN lt v oO x U1 O NO REPRINT STANDARD Printing stops and a fault message is displayed Following correction of the problem the FEED Key must be pressed to clear
54. eated Two Line Messages Some of the message are displayed as two lines These are indicated in the comment fields Comments This field can be modified with no effect D After editing is complete highlight all of the columns to be created by pressing the letter above the column more than one column can be selected E Press the Generate DPL File s radio button A file will be generated for each of the selected columns and Excel will provide confirmation for example as shown below small s Microsoft Excel EJ amall has been created 82 Appendix D Menu Language F Download the generated files to the printer one method is the DOS copy command copy small ls lpt1l b G Reset the printer by pressing and holding the CANCEL Key for approximately four seconds H After resetting verify operation by printing a Configuration Label see Section 4 4 New language information will be printed under SYSTEM INFORMATION OPTIONAL LANGUAGES Also the new language will appear on the display as a menu item in SYSTEM SETTINGS MENU LANGUAGE These are the only methods to determine a successful download Enable the new language Enter the menu system and go to SYSTEM SETTINGS MENU LANGUAGE and select the new language Next select the desired font for the language Save the changes when prompted A reset will occur as font validation is performed An error has occurred if the printer displays the new language selec
55. ecifications R Wireless and Wired LAN Setup B 1 Network Card Setup Whether a wired or wireless connection is intended it is recommend to establish a wired connection to the printer first This will allow access to the printers internal web pages to configure the settings necessary for a typical wireless connection If a wired connection is not or can not be achieved all connection parameters can also be set using the NETira CT configuration utility see section 3 5 The printer makes IP requests at power up so before making a network connection to the printer consider how your IP addressing needs to be assigned The IP addressing of the printer can be configured in one of two ways Using a static IP Address or Using IP Discovery DHCP BootP or RARP At factory default settings IP DISCOVERY is ENABLED DHCP 1 With Printer Off connect the network cable then turn on Printer 2 The printer will now search for a DHCP server Allow up to 90 seconds for the printer to retrieve an IP address 3 At this point it is recommended to print a Network Report Network Report This Network Report is generated by the printer and lists Interface Type important default information such as the IP and MAC MAC Address Addresses as well as SSID for wireless equipped cards To Acquire Address Method print the Network Report maaa 192 168 1 105 Press the button to highlight the TEST menu branch Subnet Mask and then press the button
56. ective value 0 255 where 170 is the default setting GAP SENSOR LEVEL Establishes the threshold for the gap value 0 255 where 040 is the default setting MARK SENSOR Establishes the threshold for the mark value 0 255 where 040 is the default setting LEVEL EMPTY SENSOR Establishes the threshold for the empty value 0 255 where 000 is the default setting LEVEL TRAN SENSOR Establishes the sensitivity of the transmissive sensor 0 31 where 15 is the default setting GAIN REFL SENSOR GAIN Establishes the sensitivity of the reflective sensor 0 31 where 15 is the default setting PRINTHEAD CLEANING Controls the automatic cleaning alert and function where CLEAN HEAD SCHEDULE Specifies the inch or centimeter count at which to clean the printhead and if exceeded three times declare a Head Cleaning Fault Note that the specified count 0 200 inches will be multiplied by one thousand and that zero the default setting will disable the function CLEAN HEAD COUNTER Indicates the number of inches or centimeters since a cleaning was last initiated RESET COUNTER Resets the Clean Head Counter to zero to restart the Clean Head Schedule CLEAN HEAD NOW Initiates the cleaning process and resets the Clean Head Counter 40 Chapter 4 Menu System Print Control The Print Control menu contains printing throughput offset and custom setup functions Heat Print Speed Feed Speed
57. ed E er ee ee ES 9 2d Loading Roll Media crise ch anceeatavratiernnv ie taneurn A AA OENE RENER ERA 9 23 2 Loading External Medid serrrrsriekreisirai derr rine r Tinan n EErEE EEE 11 2 3 3 Loading Media with the Peel and Present OptiOn sesessererrerererrerererrerererrene 13 2 3 4 Loading Media with the Cutter Option seseresserererrererrrrsrerrererrererrrrerererree 14 2 3 5 Adjustable Media Core Hangers Pro models ONnly ccececeeeseeeeeeeeeeeeeeeeeas 15 2 4 Loading RIBBON ee ee ee ee re EE E E EEEE ENRE 16 2 4 1 Using the Ribbon Core Adapters esessssersrrersrerrerrrrrrerrrrererrrrererrrrerrrreree 19 3 Printer Oparo ti ieee ce ecencckeceeeccwewaceckae AAAA 21 D ATOU O eee E EE E A E E 21 Br EDITO O a E E E E A 21 Bes eer UEC eree E EAr ri 22 3 3 1 Feed PauSe MOde cccccccccec cece cece eee e eee e eee e eee e eee e esses eeeeeeeeeeeeeeeeeeegeaeanenees 22 ee SS OS eresia ame tice eee een cine aii See age cere neata waste noha E E acumen 22 Ja Ment IGS sernai pare creth a aca Warere re mate es re eee ae tier se Ree it E EE 23 SG Pinter COMMOUaUION TOOLS serores r a E ate 24 3 5 Printer Configuration Utility NETira Cl errserssnranisssicepnaa ripen NPE Anini 25 B20 WON DYO E E E 27 3 7 Media Calibration encsitertuicciecgeneucentnsacssauactoraseiscertolexeaiedieserevineriusacasecxatelesedecentedent 29 3 7 1 Quick Caml Gun sisnesrrprririripreiri naen n EERE EaR Nari EER ar IRA REAN RRENR EG 29 3 7 2 M
58. edia procedure is the same reflective media then press the 202 button 0 31 TRAN SENSOR GAIN Do not position the Media 7 17 Sensor under a perforation Install media Position the Media 502 and if using preprinted media in the Media Sensor and close the 0 31 ensure the label area placed cover over the sensor is free of text graphics lines etc p to TRAN SENSOR GAIN or TRAN SENSOR GAIN Chapter 3 Printer Operation 31 Advanced Entry Calibration continued Step Action O Displayed Message Using the v or A button set the Gain Number to 0 TRAN SENSOR GAIN Record the sensor reading as a 0 This is the Label Value for a gain Label Value for Gain Number 00 in setting of 0 a table 32 rows by four columns with headings similar to those Shown below 0 31 Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 rr rr eee 01 a es 02 C 31 C ree Step Action _ _ __ _ Displayed Message Using the A button increment the Gain Number by one and then TRAN SENSOR GAIN Record the Label Value 1 This is the Label Value for a gain 250 setting of 1 Repeat this process for each Gain 0 31 Number Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 sed SOS 01 a 02 e e SOS 31 a 32 Chapter 3 Printer Operation Advanced Entry Calibration continued Step Action O Displayed Message Raise the cov
59. ennnrennes 84 1 Getting Started 1 1 Introduction The E Class Mark III printer hereafter referred to as the printer is user friendly thermal printing device that blends quality and durability in an affordable package to meet all of your labeling needs This manual provides the information necessary to operate and maintain the printer To begin printing labels or tags refer to the instructions included with your software labeling program For your convenience a Windows printer driver can be found on the Accessories CD ROM or it can be downloaded from our website at http www datamax oneil com If you wish to write custom programs or label formats a copy of the Programmer s Manual also is included for your reference or the manual can be downloaded 1 2 Unpacking the Printer EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EERE EERE EEE EE ERR ERR After removing the printer from the packaging material check the contents of the box In addition to the printer the following items should be present Power Supply Accessories CD ROM Any special or additionally ordered items Additional Requirements The following items are necessary to generate labels Parallel Serial USB or Ethernet cable see Section 2 2 2 for details Applicable media see Appendix A for details Contact customer support or your sales representative for advice on the media and software that may best be Suited for your appli
60. er assembly then proceed according to the media ope 1 Do not position the Media l Sensor under a perforation and IE eee aE Oh NO if using preprinted media ensure from the liner then position the TRAN SENSOR GAIN LOP f l l the label area placed over the liner in the Media Sensor 31 l o9 sensor is free of text graphics Notched Position the Media in 0 31 lines etc the Media Sensor under the notch 2 Do not move the Media Reflective Position the Media in Sensor after this step the Media Sensor under the black mark Lower and latch the Cover Assembly TRAN SENSOR GAIN This is the TOF Value for a gain Using the BA or EM button set the 0 setting of 0 where 248 Gain Number to 0 represents the current sensor 0 31 reading Record the reading as a TOF Value for Gain Number 0 in the table Sample Calibration Table Gain Number Label Value TOF Value Difference Value 0 01 e S 02 E ao J 31 O D E d Chapter 3 Printer Operation 33 Advanced Entry Calibration continued Step Action Displayed Message Using the A button increment the TRAN SENSOR GAIN These are TOF Values where a Sage by a Record 545 2 245 represents the current alue Repeat this process for D a sensor reading each Gain Number Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 01 02 Displayed Message In your sample calibration table where both the Label Va
61. er will now search for a server Allow up to 90 seconds interface Type for the printer to retrieve an IP address WiC Adds OO IT AC Ako ET Acquire Address Method DHCP At this point it is recommended to print a Network Report This IP Address Network Report is generated by the printer and lists important 192 168 1 104 default information such as the IP and MAC Addresses as well as ene esr SSID for wireless equipped cards To print the Network Report al ulewa Press the MM button to highlight the TEST menu branch and wt report then press the button Network Type Infrastructure Using the Md button scroll to Network Report and then press the button When prompted choose either View to view the information on the display or Print to print the information Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver and start printing from your Windows applications See section B 3 Fe cnet ere conning Installing the Printer Driver on your configuration and firmware version B 2 1 Wireless Setup Ad Hoc After a successful setup is made via a wired connection the Wireless connection if equipped can now be configured in ad hoc mode using a static IP address To configure the wireless card in Ad hoc mode you must configure your host computer to match the IP settings of the printer Refer to your operating system s or your wireless ne
62. ess No ready for use the button gt YES If the calibration attempt fails try desensitizing the sensor as follows Go to MEDIA SETTINGS SENSOR CALIBRATION ADVANCED ENTRY TRAN or REFL SENSOR GAIN and lower the corresponding GAIN SETTING by one Exit the menu and save your changes Test your media at the new setting If necessary repeat until a usable Gain Setting is obtained 36 Chapter 3 Printer Operation a Menu System 4 1 Menu System Overview The Menu System contains two modes each with a differing level of access to secondary menus or functions The User Menu accesses basic printer settings and functions The Advanced Menu accesses all operational settings functions and diagnostics vi Prompts may appear before menu access is granted and before changes are enacted see Security for details 4 2 The User Menu The User Menu contains basic selections in these menus Media Settings Print Control Printer Options System Settings 1 Some setting changes will only become effective and saved after selecting YES at the Save Changes prompt 2 Labeling software may in some cases override the printer menu settings see Advanced Menu for details Chapter 4 Menu System 37 4 3 The Advanced Menu The Advanced Menu contains all setting control and functional selections in these menus Media Settings Print Control Printer Options System Settings Communications Diagnostics Af
63. ex 5E SOH command Hex 7E STX command count by Hex 1B ESC Hex 0x7C Carriage Return Each DPL command SOH STX CR and count by may be selected by entering the desired Hex code Allows the printer to return a Hex 1E RS after each label successfully prints and a Hex 1F US after each label batch successfully prints where Sends feedback characters to the host Does not send feedback characters to the host Default Setting ESC SEQUENCES Allows data containing invalid ESC control code sequences to be processed where ENABLED Processes commands normally Default Setting DISABLED Ignores ESC sequences are during processing since some systems send a banner to the printer Bitmapped font downloads are disabled in this mode Determines the way the DPL Heat command is handled where Processes commands normally Default Setting Ignores DPL Heat commands instead the heat value is controlled via the menu setting Determines the way DPL Print Feed Slew and Reverse commands are handled where Processes commands normally Default Setting Ignores DPL speed commands instead the speeds are controlled via the menu setting Determines the way in which DPL Gap Continuous and Reflective commands are handled where FEEDBACK CHARACTERS ENABLED DISABLED HEAT COMMAND ENABLED DISABLED SPEED COMMANDS ENABLED DISABLED TOF SENSING COMMANDS ENABLED Processes commands normally Default Setting DISABLED Igno
64. he code must be reentered when prompted to confirm v To be activated the password must initially be set to a value other than the default setting 0000 Chapter 4 Menu System 45 DISPLAYED ITEM ITEM DESCRIPTION UNITS OF MEASURE Sets the measurement standard used where Alternative programming language processing will be used with the exception of the following DPL specific parameters DPL Emulation SOP Emulation and Label Store ENABLED Functions in standalone mode for quick access to user defined formats IV This mode will remain active until disabled Allows the printer to reproduce for backward compatibility label formats with the same characteristics as those produced by legacy models where Processes DPL data as an Allegro including row position calculations based on 194 dots per inch and the exceptions noted below PRODIGY PLUS Processes DPL data as a Prodigy Plus including column calculations based on 200 dots per inch and the exceptions noted below PRODIGY Processes DPL data as a Prodigy including column calculations based on 200 dots per inch and the exceptions noted below Exceptions Data Terminator processing When printing 2 of 5 bar codes D J and L the first non numeric character processed will terminate the bar code data field Bar Size exception When printing 2 of 5 bar code L if the bar size specified is greater than P 25 it is automatically decreased to 10
65. he label media not the printhead 16 Chapter 2 Printer Setup 2 Push out the Supply Hub and load the Supply Roll into the printer as shown Depending on the size of the Supply Roll the Media Bouncer may need to be pushed out of the way 3 Once the Supply Roll is loaded slide the Ribbon Handler Latch downward to unlatch the Ribbon Handler Assembly Supply Hub Ribbon Handler Latch Ribbon Handler Assembly _ 4 Push out the Take up Hub and load an empty Ribbon Core into the printer as shown Chapter 2 Printer Setup 17 5 Route the ribbon from the supply roll to the Ribbon Core as shown below 6 If not already attached affix the leader of the ribbon to the Ribbon Core using Tape Rotate the Take up Hub Wheel several times to secure the ribbon Ribbon Core 7 Raise and latch the Ribbon Handler Assembly Close the cover and press the button to advance the media if the Fault Light is lit see Section 3 7 2 4 1 Using the Ribbon Core Adapters When using ribbons with a 1 25 4mm D core a Core Adapter must be used 1 Slide the Ribbon Roll with the leader positioned as shown above onto a Core Adapter Slide an empty Ribbon Core onto the remaining Core Adapter 1 25 4mm I D Core Adapter Ribbon Roll 2 If using a narrow ribbon position the Ribbon Roll so that it is centered on the Core Adapter The Core Adapters are marked in both inche
66. he media sensor 64 Chapter 6 Troubleshooting 6 3 Hex Dump Mode The Hex Dump Mode is a useful tool for diagnosing problems including communication and DPL syntax errors allowing a comparison of input strings sent by host to output data received by printer To decode this information the Programmer s Manual is an essential reference This output can be used for debugging the label format In addition by repeatedly sending a format this mode can uncover handshaking problems if they exist Handshaking problems are identified by sections of missing data in the character string To print the Hex Dump Label To begin go to the Diagnostics menu and enable Hex Dump Mode see Section 4 4 Exit the menu and save the changes Now HEX DUMP MODE will be indicated by the display and all data sent to the printer will now be output in hexadecimal code along with the printable ASCII equivalents as shown below To exit Hex Dump Mode re enter the Diagnostics Menu and disable the Hex Dump Mode exit the menu then save the changes The figure below is a sample Hex Dump Label After sending a label format to the printer the hex code output will be immediate As a final note many software programs use bit mapping to construct the label making diagnosis difficult Contact Datamax O Neil Technical Support with any questions Le OA 61166083 cH i ra NT 6 AL L VAL IO A l A T z l crz 161i Haja a AiB CHARA CTERS 1
67. hich the current port will remain open when no activity is present LPD PRINT PORT Selects the Port to use for all LPD network communications Default is 515 Chapter 4 Menu System 49 DISPLAYED ITEM ITEM DESCRIPTION WIRELESS ETHERNET IP DISCOVERY USE STATIC ADDRESSES USE DHCP USE BOOTP STATIC IP ADDRESS STATIC SUBNET MASK STATIC GATEWAY BLUETOOTH DISCOVERABLE CONNECTABLE BONDABLE AUTHENTICATION REQUIRED ENCRYPTION INACTIVE DISCONNECT TIME POWER DOWN TIME GENERAL NETWORK ENABLE ENABLE ENABLE ENABLE ENABLE O JI gt a O C WN gt JI D Z m O D A ps m u O ye Controls the communications settings for the wireless Ethernet network interface where Sets the address discovery method where The stored static IP Subnet Mask and or Gateway Address will be used The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not allowed and if no server is found the specified static value will be used Default Setting Vv A server assigned IP address takes precedence over any static IP address stored in the interface The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway
68. hooting LhLLLLELLLLLLELLLLLLLLLLLLLLLLLELLLELELLLLLLLLLLLLLLLLLLELELLELELELLELELELLLLLLLLLLLLLLELELELELELELE 63 OE TOUCA E E E A A E creer re 63 62 Troubleshooting TIDS rsrsr AEO EE EAREN EEE 63 D HO Ugg Sa ele a EEEE E E 65 A Specifications LLLLLELLELLLLELLLLLLLLLLLLLLLELLELLELLLELELLLLLLLLLLLLLLLLLLELELLELELLELLLLLELELLLLLLLLLLLLELELELELELELE 67 B Wireless and Wired LAN Setup ERTE TTE ET E TEET E ET E ee N A A BL NOWO Cd o UD een eee saunas ee etre cree ee cdo mnauminn eee wenn eee oee cee 71 B WIO 5 SS e rcttee c creentsepeista E seudie vale ceetne ett naceceeteay aout E des eeeuenenseeniet 72 B 2 1 Wireless Setup Infrastructure ssssereresrerrrrrrerrrrerrrrererrrrererrrrrrrrrrrerrrrne 73 B 2 1 Wireless Setup Ad HOC ssseresssnererrerererrererrrrererrrrerrrrrrererrererrrrrrerrererrrrne 74 B 3 Installing the Printer DIriVelr cccccccc ccc cece eee eee eee ee ence seen eens eens eeeeeeeeeeeeeeeeeeanananas 76 C Bluetooth ga a E R EEE E TTE eaves 79 C 1 Bluetooth Setup s sssssrssrerrerrsrrrrrrrsrrrrerrrrrnrrerrrrerrrrrrrrrrrrrsrrerrrrrrrrrrsrrrrerrerrrrere 79 D Menu Language LhLLLLELLELLELLLLLLLLLLLLLLELELLELLELLELLLLLLLLLLLLLLLELLLELELLELLLLLLLLLLLLLLLLLELLELELELELELELELELELELE L 31 D 1 Changing the Menu Language ccccccc ccc ee ee ee eee e eee e ee ee seen ee ee eee eeeeeeeeeeeeseeeeeenananas 81 D 2 Advanced File Handling Information ccc cece eect eee eee ee ects ee eeeeeeeeeeeeesetene
69. hysical length of the label PAPER EMPTY DISTANCE Sets the distance 0 99 99 inches the printer will attempt to feed before an Out Of Stock Fault is declared where Is the default setting v When using clear or translucent media this setting should be longer than the actual label size LABEL WIDTH Sets the maximum printable width Objects extending beyond this setting will NOT print where 4 00 Is the default setting Chapter 4 Menu System 39 DISPLAYED ITEM ITEM DESCRIPTION RIBBON LOW OPTIONS Defines the printer response when THERMAL TRANSFER mode is selected and the ribbon supply begins to diminish RIBBON LOW Sets the ribbon supply threshold diameter 1 00 2 00 inches that will trigger a Low Ribbon DIAMETER Warning prompt where is the default setting PAUSE ON RIBBON Allows the printer to enter a paused condition when Ribbon Low Diameter is met where LOW ENABLE Pauses when a Ribbon Low Diameter condition is detected the PAUSE Key must be pressed to proceed with the print job DISABLE No action is required by the operator printing can continue until a Ribbon Fault is declared Default Setting SENSOR CALIBRATION Selects the media sensor calibration method where QUICK CALIBRATION Sets the values via internal printer calculations by feeding blank labels through the printer calibration ADVANCED ENTRY CALIBRATION where LEVEL REFL PAPER LEVEL Establishes the threshold for the refl
70. ing from 3 party applications This can be an all in one solution for some users that do not require advanced setups DPL commands can be built directly into label formats which can configure the printer on the fly Software must be installed on a Windows based host computer Parallel port connection is not Supported Printer must be equipped with an Ethernet or Wi FI option Depending on the complexity of the network initial connection may not be possible until network parameters are set via another method Requires installation of a driver on a Windows based host Only basics parameters can be configured DPL programming knowledge needed For More Info See Section 3 5 See Appendix B See Section 3 6 See the Programmer s Manual Chapter 3 Printer Operation 3 5 Printer Configuration Utility NETira CT NETira CT located on the Accessories CD ROM is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computer s serial USB or Network ports NETira Features Allows Real Time Control Query of Printer Configuration Define and Save Optimal Configurations for Applications Saved Configurations can be Shared with other Printers and Sent via Email Download Files Formats and Fonts Query Memory Modules Be sure to use the NETira utility located on the Accessories CD ROM that is included
71. lue and TOF Value are at least 20 subtract In the example below Gain the amounts and record the result TRAN SENSOR GAIN Number 18 is chosen because as a Difference Value see below aa 31 both values are at least twenty 14 0 31 and it has the highest Difference Identify the largest Difference Value Value and the corresponding Gain Number This Gain Number will be used to resample the media Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 4 01 5 02 14 15 125 16 133 17 141 16 149 19 N A 31 N A 34 Chapter 3 Printer Operation Advanced Entry Calibration continued Step Action Displayed Message Using the v or A button set the Gain Number determined in the This example uses Gain Number previous step Press the button 18 to enable the setting Press the button again to re enter the TRAN SENSOR GAIN or REFL SENSOR GAIN if using reflective media menu item Complete a table see example below using new measurements as follows A Raise the Cover Assembly Place the label over the Media Sensor then lower and latch the Cover Assembly Record the TRAN SENSOR GAIN sensor reading as Paper 18 yyy M The re sampled values ma ey Rane the Cover ASSemoly ee differ from cee previously Place the liner notch or mark noted This is normal do not over the Media Sensor then lower readjust the Media Sensor and latch the Cover Assembly
72. menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION MENU MODE Sets the menu access level where USER MENU Accesses limited basic menu items ADVANCED MENU Accesses all menu items CONFIGURATION FILE Controls the creation storage and recall of printer configuration files where RESTORE AS Returns the printer to a previously saved configuration CURRENT SAVE SETTING AS Creates a file based on the current printer configuration as described here DELETE FILE Removes a selected configuration file from memory An active file cannot be deleted FACTORY SETTING Provides a list of available configuration files used to restore the printer s configuration following a FILE Level One Reset or when YES is selected in the SET FACTORY DEFAULTS menu NONE is the default file setting INTERNAL MODULE Sets the number of 1KB blocks 100 5120 allocated for the internal DRAM D module where 1024 Is the Default Setting DEFAULT MODULE Designates the memory module to be used for file storage when not specified where D sss the Default Setting DRAM module Flash module TA The available modules may vary depending upon printer model and options Chapter 4 Menu System 43 DISPLAYED ITEM ITEM DESCRIPTION SCALEABLE FONT Configures the number of 1KB blocks 128 512 allocated for the scaleable font engine where CACHE 384 KBytes Is the Default Setting SINGLE BYTE SYMBOLS Selec
73. models where Emulates the Prodigy start of print position BACK AFTER PRINT Determines media movement when a cutter present sensor peel and present or GPIO is enabled where MODE Repositions media where DISABLED Movement occurs only when the next label is ready to print minimizing edge curling Default Setting ENABLED Movement occurs according to BACKUP DELAY timing after a cut cleared sensor or SOP to allow fastest throughput BACKUP DELAY Instructs the printer to retract a presented label after a specified time elapses 0 255 in one 1 50s fiftieth of a second increments where 000 Retraction occurs when the next label is received and processed Default Setting FONT EMULATION Allows font substitution for all internal fonts where STANDARD FONTS Prints using a standard internal font Default Setting Prints using the CG Times font Prints using a downloaded font Determines the command recall level used when retrieving stored label formats where Recalls the printer state i e heat speed settings etc and the label formatting commands for the LABEL STORE STATE amp FIELDS stored label Default Setting Recalls the label formatting commands for the stored label MENU LANGUAGE Selects the menu and configuration label language Only languages that are resident will be displayed see Appendix D where Enables English Default Setting DISPLAY SETTINGS Determines the appearance of th
74. ns test and informational label selections Print Quality Label Print Configuration Ribbon Test Label Test Label Validation Label Print Last Label Network Report Internally generated these labels are printed at pre selected media type speed and heat settings Changes to these print settings can be made via the Menu System or through host commands When printing use full width media to capture the entire format otherwise adjust the printer and set the Label Width menu setting 1 Press the CANCEL KEY to stop printing 2 A printing delay can be set see Print Test Rate in the Diagnostics menu branch 22 Chapter 3 Printer Operation Enters the Test mode menu sub menu items Prints the chosen test label Scrolls upward to the next menu item Increments the Count value Scrolls downward to the next menu item Decrements the Count value Exits the Test menu mode Displays the Count screen 3 3 3 Menu Mode The menu mode is covered in detail in Chapter 4 Enters the Menu mode menu sub menu items Enter Accepts current prompt Scrolls upward to the next menu item Increments the current value Scrolls downward to the next menu item Decrements the current value Exits to the previous menus level Enters the next menu sub menu item Chapter 3 Printer Operation 23 3 4 Printer Configuration Tools oe eee eee eee eee eee cece ee eee ee eee eee eee eee ee ee eee eee cece eee eee eee eee ee
75. on 1 Turn on the printer and wait until the start up Initialization is complete The PC will then detect the printer and launch the Found New Hardware Wizard 2 Select the No not this time radio button and then click Next 3 Select the Install from a list or specific Advanced radio button and then click Next 4 Select the Search for the best driver in these locations radio button 5 Check the Include this location in the search checkbox and then click Browse 6 Navigate to driver folder on the CD ROM assuming your CD DVD drive is labeled D the path would be as follows My Computer gt D gt assets gt windriver 7 Select the folder and then Click OK Then Click Next Chapter 2 Printer Setup Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software Yes this time only Yes now and every time connect a device No not this time Click Next to continue Found New Hardware Wizard This wizard helps you install software for Communications Port di your hardware came with an installation CD 46 or floppy disk insert it now What do you want the wizard to do
76. on swab Rotate the peel off roller and clean it thoroughly with solvent applied with a cotton swab A solvent containing isopropyl alcohol is recommended for use Peel Off Roller After every roll of media Isopropyl alcohol is a flammable solvent always take the proper precautions when in use Warning Chapter 5 Maintenance and Adjustments 53 5 2 Cleaning the Printhead Never use a Sharp hard or abrasive object on the printhead If print quality declines symptoms can include unreadable bar codes or streaks through text and graphics the typical cause Is debris buildup on the printhead which left unattended can lead to premature dot failure Depending upon the supplies and printing parameters used different cleaning methods are recommended MANIN y EEE AEFI NIN hIi sid bahin 10pt Ag ese ee HinldiKkLivimn PS E T SAMPLE i TA Streaks can indicate a dirty or a faulty printhead Proper cleaning is critical To maintain peak performance of the printer Datamax O Neil offers a complete line of cleaning products including pens cards films and swabs To learn more visit our website Cotton Swab Procedure If printing with direct thermal media or thermal transfer media with wax ribbon clean the printhead as follows 1 Turn OFF the power switch and unplug the printer Open the printer Wait briefly for the printhead to cool 2 Remove any installed media and rib
77. once The labels are incorrectly loaded See the loading instructions on the inside cover of the printer or in Section 2 3 The media is not calibrated Calibrate it see Section 3 7 The media sensor or sensor circuitry may be defective Call for service The ribbon does not advance the paper advances but ribbon does not The ribbon may be installed incorrectly Ensure that the inked side of the ribbon faces the labels With most ribbons this can be verified by rubbing paper against the ribbon the ink should smudge the paper Or if using label stock the sticky side of a label will pull off the ink A mismatched ribbon paper combination is resulting in an insufficient amount of friction between paper and ribbon Ensure that the correct type of ribbon is being used with the media Chapter 6 Troubleshooting 63 Skips every other label print quality is good but every other label is skipped The label is formatted too close to the top edge of the label Leave white space equal to 8 dot rows about 02 inch 5mm at the top of the label The media is not calibrated Calibrate it see Section 3 7 The media sensor or media sensor circuitry may be defective Call for service Unable to print rotations The characters are formatted outside the dimensions of the label Check that the row column values provide enough room for the height of the image being printed Light print on the right side of the label
78. ooth adapter or host computer handheld Appendix C Bluetooth Setup 80 Appendix C Bluetooth Setup D Menu Language D 1 Changing the Menu Language Different languages and or Datamax O Neil provided translations can be downloaded to replace the standard English menu of the printer by changing the spreadsheet that defines the system dictionary To change the language you will add a new language column or modify the existing column in the spreadsheet click on the Generate DPL file s radio button and then send that file s to the printer Software requirements for modifying the menu language are as follows Microsoft Excel must be purchased by user Img2dl exe provided at ftp ftp datamax oneil com Printer 20Firmware EFIGS A I1 M W Class is a program used during the process to create the DPL file and Common xls also provided at the web site above is the Menu Dictionary IV Place Img2dl exe and Common xls in the same directory Create a Menu Language by following these steps A Invoke Excel and open the Common xls file After the file opens the following screen appears Hicrosoft Excel The workbook you are opening contains macros Some macros may contain viruses that could be harmful to your computer IF you are sure this workbook is From a trusted source click Enable Macros IF you are mot sure and want to prevent any macros From running click Disable Macros Tell Me More
79. op and bottom sensors must be aligned Gap primary Notched Hole Center of the Notch or Hole Reflective secondary Black Bar Center of the Black Mark Reflective Position the AMS as follows 1 On the Bottom AMS Sensor identify the proper Indicator for 60 use with your media tf Gap or Notch Indicator Reflective Mark Indicator 2 Slide the Bottom AMS sensor so the Indicator is in line with the center of the notch gap or reflective mark of the installed media 3 Slide the Top AMS Sensor over to the same setting as the Bottom AMS Sensor this is not necessary if using reflective media o Bottom AMS Sensor 4 Load media see Section 2 3 Chapter 5 Maintenance and Adjustments 57 5 5 Printhead Replacement If the Printhead becomes damaged or worn replace it as follows Vv Always follow proper Electro Static Discharge procedures when replacing the printhead 1 Turn OFF the printer and remove the ribbon if installed 2 Lower the Ribbon Handler Assembly 3 Press outward on the two Printhead Carrier Tabs and rotate the Printhead Carrier down Ribbon Handler Printhead Assembly Tabs 4 Press inward on the two Printhead Shield Tabs and rotate the Printhead Shield down 58 Chapter 5 Maintenance Adjustments 5 Loosen the Printhead Screw and allow the Printhead to fall free 6 Remove the Printhead Cable Installation 1 Carefully connect the Printhead Ca
80. oying the new menu language s e Module Y can be UNLOCKED by sending this DPL string lt STX gt KpYO e To restore the factory generated EFIGS image download the file 832296 01A to the printer This file is located on the Datamax O Neil FTP site The letter at the end of the file name e g A specifies the revision The latest revision will be available on the FTP site e Downloading the same language twice will automatically delete the first occurrence but will not free the memory space e Deletion of the selected language will reset the printer to English The total number of languages that the printer can now accept is limited to 10 but this number is dependent upon the size of each language translation The translation size will vary with the number of messages that are translated for that particular language Current complete language files are about 7 000 bytes each but with product growth the total number of languages is expected to drop to five 84 Appendix D Menu Language The screen shot below is an example of Unicode defined languages Chinese amp Russian Note the only additional information required is the double tn row 1 Ej Microsoft Excel common xls Bd File Edit View Insert Format Tools Data Window Help Adobe PDF Type aq OBER AIGRIF Gs BB F 9 B 4 41 fi 10 OF i Arial 10 B Z U amp Zf Bo j E H a A B L5 X E HB Pot CCK OS M Double Double 2 ESPA OL small TREK atri RUSSI
81. rd Completing the Found New 10 Click Finish to close the wizard Proceed to Step Hardware Wizard B to begin the installation of the Windows Printer Driver The wizard has finished installing the software for F Communications Port Click Finish to close the wizard lt Back Cancel Step B Windows Printer Driver I nstallation Found New Hardware Wizard Welcome to the Found New Hardware Wizard 1 The PC will launch the Found New Hardware Wizard again Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy 2 Select the No not this time radio button and then click Next Can Windows connect to Windows Update to search for software Yes this time only C Yes now and every time connect a device No not this time Click Next to continue Found New Hardware Wizard 3 Select the Install from a list or specific Advanced radio button and then click Next This wizard helps you install software for Datamax O Neil E4206P Mark I If your hardware came with an installation CD GEA or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue Cancel Found New Hardware Wizard
82. rd DPL and 20 Internal CG Times Font Features are accepted up to this value but increases beyond the range will require an authorization code yyyyyy Is the manufacturing date code ZZZ Is a unique time stamp APPLI CATION Displays the level version number and date of the application firmware VERSION BOOT LOADER Displays the version level of the boot loaders UPGRADE PRINTER Upgrades the software feature level of the printer CODE UNLOCK FEATURE Unlocks additional optional features within the printer An authorization code is required SET FACTORY DEFAULTS Returns the printer settings to the factory programmed values except CUSTOM ADJ USTMENTS and calibrations or if selected to the Factory Setting File where selecting YES at the prompt causes the configuration to be restored FORMAT ATTRIBUTES Defines the manner in which overlapping text and graphics appear when printed where TRANSPARENT Intersecting text images and bar codes will be printed for example XOR Intersecting text images and bar codes will not be printed for example CoRR f Default Setting OPAQUE Intersecting text images and bar codes will be printed by obliterating those formatted first for example Flips the format Does not flip the format Default Setting Determines the process used to format labels where MULTI PLE LABEL Images multiple labels as memory permits to achieve the fastest throughput If time stamping
83. res DPL TOF commands instead TOF is controlled via the menu setting SYMBOL SET Determines the way in which DPL Single and Double Symbol Set commands are handled where COMMAND ENABLED Processes commands normally Default Setting DISABLED Ignores DPL Symbol Set commands instead the Symbol Set selection is controlled via the menu setting CNTRL CODES Determines the way in which DPL SOH STX CR ESC and codes are handled where DATA ENABLED DISABLED Processes commands normally Default Setting Ignores DPL Control Codes instead the control code functions are established via the menu setting STX V SW SETTINGS ENABLED DISABLED MAX LENGTH COMMAND ENABLED Processes commands normally Default Setting DISABLED Ignores the maximum label length command instead Maximum Label Length is controlled via the menu setting Determines the way the printer responds to an Immediate Command e g Get Status Module Storage etc where Operations are interrupted upon receipt to process the command Processes commands normally Default Setting Determines the way in which the DPL lt STX gt V command is handled where Processes commands normally Default Setting Ignores the option enable command instead the option selections are controlled via menu settings Determines the way in which the DPL lt STX gt M command is handled where PROCESS SOH DATA ENABLED DISABLED Chapter 4 Menu System 51 Diagnostics
84. rint labels and should be set according to the type of media being used where DIRECT THERMAL Sets use for media that is heat reactive to produce an image THERMAL TRANSFER Sets use for media that requires a ribbon to produce an image MEDIA INDEX TYPE Selects the top of form TOF sensing method used to determine the leading edge of the label where TOF will be recognized by sensing the gaps in the media Default Setting NOTCH TOF will be recognized by sensing the notches on the edge of the media HOLE TOF will be recognized by sensing the holes in the field of the media BLACK MARK OF will be recognized by sensing the reflective black marks on the underside of the media CONTINUOUS No TOF sensing will be used instead LABEL LENGTH in Media Settings is used AUTO CALIBRATION The printer will sense each label as it exits the printer and continually make sensor adjustments to ensure the best possible calibration ENABLE Default Setting DISABLE Printer will use the stored calibration values LABEL LENGTH Determines the length of the label 0 99 99 inches when the SENSOR TYPE is set to CONTINUOUS where 4 00 is the default setting MAXIMUM LABEL LENGTH Sets the distance 0 99 99 inches that the printer will feed media to find TOF when the Sensor Type is set to GAP or REFLECTIVE before a TOF Fault is declared where Is the default setting TA Maximum Label Length should typically be 2 5 to 3 times the p
85. rinter and then release Calibration was successful Observe the calibration result Calibration Complete M If WARNING LOW BACKING is displayed calibration was still successful Press the El repeatedly to exit the menu select YES at the SAVE CHANGES prompt and then press the D button The printer is now ready for use 30 Chapter 3 Printer Operation 3 7 3 Advanced Entry Calibration Advanced Entry is an alternate calibration method for special case media types where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database TA Advanced Entry Calibration should be used only when Manual Calibration proves unsuccessful Calibrate the Media Sensor using the steps below TA The Sensor Calibration menu item is only accessible in the Advanced Menu mode Step Action Displayed Message A Turn ON the printer Wait briefly for initialization to complete Using the Ba button scroll to MENU and press the D button Make sure MEDIA SETTINGS is highlighted and press the rater Ment button Then using the v button scroll to SENSOR CALI BRATION Press the button to access SENSOR CALIBRATION Make sure ADVANCED ENTRY is ADVANCED ENTRY highlighted and press the D button REFL SENSOR GAIN if using 17 The following examples detail die cut media calibration however unless otherwise noted the reflective m
86. s and centimeters to aid in proper positioning Ribbon Roll Chapter 2 Printer Setup 19 Printer Operation 3 1 Introduction The Front Panel consists of a graphic display two indicator lights four directional arrow buttons and one multi function button as detailed in the following sections 05 20 41 09 33AM Test A gt Feed Pause gt p yir eee dO datamax oneil 3 2 LED Indicators Two LED indicator lights provide a quick visual reference of printer operations and conditions as defined below LED 1 Color Paused or Present Ready to print Ganso e hio kean TOF sensing error Next TOF not Found Flashing Processing busy Paused busy Out of stock labels or printer jam TA Both indicators will be ON during power up initialization and following a reset Chapter 3 Printer Operation 21 3 3 User Interface The User Interface is divided in three sections Feed Pause Test and Menu Button functions are dependent on the mode currently in use Use the Up and Down arrow buttons to scroll to the item and then press the center button to enter that menu mode Programmable Marquee See Programmer s Manual for 3 3 1 Feed Pause Mode At idle Feeds the media to the next label When printing Pauses current print job prompts user to resume or cancel BD Scrolls upward to the next menu item CC Scrolls downward to the next menu item 3 3 2 Test Mode The Test Mode contai
87. side of the screen Locate and set the following items Inthe Acquire Address Method section select the Use DHCP radio button For static IP setup Inthe Acquire Address Method section select the Use Static Addresses radio button Inthe Static IP Addresses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 3 Scroll down the page to Network Type select infrastructure from the drop down box 4 Inthe SSID field type the name of the SSID of your access point 5 Under the WIFI Security and Authentication set any security authentication settings necessary for your network 6 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 7 Click on the General Network Settings menu item on the left side of the screen Locate and set the following items 8 Inthe Network Interface select the Wireless Ethernet radio button 9 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 10 Click on the Restore Defaults Restart menu item on the left side of the screen Be sure that Restart Printer is displayed in the Action to Execute drop down box Enter the password at the top of the page default is sysadm and click Execute to restart the printer Appendix B WLAN amp LAN Setup 73 Network Report The print
88. specific legal rights and you may have other legal rights which vary from state to state Firmware Software Agreement The enclosed Firmware Software resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a Single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax O Neil Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax O Neil Corporation Important Safety I nstructions This printer has been carefully designed to provide years of safe reliable performance As with all types of electrical equipment however there are a few basic precautions that should be taken to avoid personal injury or damage to the device e
89. t feed print until the previous label is removed The printer is factory set to use gap media If using another media type for example continuous vi media printer setup must be reconfigured see Section 3 4 Chapter 2 Printer Setup 2 3 5 Adjustable Media Core Hangers Pro models only The Adjustable Media Core Hangers allow for support of media rolls with 3 1 5 or 1 cores To adjust 1 Pull outward in on the Core Hanger and slide the Core Hanger up or down to the desired setting Be sure both core hangers are set to the same position Tt ee ee ee ne aa et Mente tn nnn i Chapter 2 Printer Setup 15 2 4 Loading Ribbon The printer is capable of using C S I Coated Side In and C S O Coated Side Out ribbons in the following configurations 1 2 Core Ribbons Ribbon Core Width 4 3 inches 110mm Ribbon Width 1 0 4 3 inches 25 110mm Centered on core 1 Core Ribbons with Ribbon Core Adapters see section 2 4 1 Ribbon Core Width 1 0 4 3 inches 25 110mm Centered on Ribbon Core Adapters Ribbon Width 1 0 4 3 inches 25 110mm Centered on core Load ribbon as follows lV If equipped with the thermal transfer option the printer is factory set to use ribbon see Section 3 4 to change this setting if using direct thermal media 1 Determine the type of ribbon C S I or C S O you are using Se OEE Vv Ensure the inked side of the ribbon faces toward t
90. ter selecting the Advanced Menu it will be shown whenever the MENU branch is accessed To enable the Advanced Menu proceed as follows 1 Press the Md button to scroll to MENU and then press the button 2 Using the v button scroll to SYSTEM SETTINGS then press the button 3 Be sure the cursor is next to MENU MODE then press the button 4 Using the v button scroll to ADVANCED MENU then press the button Upon completion OK will be displayed and the printer will exit the menu system 1 Some setting changes will only become effective and saved after selecting YES at the Save Changes prompt v 2 Labeling software may in some cases override the printer menu settings see Advanced Menu Communications Host Settings to avoid potential conflicts 3 To return to the User Menu re select it or restore the factory defaults 38 Chapter 4 Menu System 4 4 Menu Details Media Settings The Media Settings menu contains label and ribbon sensing and sizing functions as well as printhead cleaning selections Media Type Media Index Type Auto Calibration Label Length Maximum Label Length Paper Empty Distance Label Width Ribbon Low Options Sensor Calibration Printhead Cleaning IV Items denoted with an asterisk are only accessible through the Advanced Menu The menu selections are defined as follows DISPLAYED ITEM ITEM DESCRIPTION MEDIA TYPE Selects the method used to p
91. tion but all messages remain in English In this case re check your process or contact Datamax O Neil Technical Support be ready to provide the Common xls and DPL download files created Other error messages are also possible Menu Language Error Message Description Please select the entire column s or the After pressing the Generate DPL File s radio desired language s by clicking on the button the languages to convert were not column letter s correctly selected The entered message exceeds the number of characters specified in column C You may not modify this number Message text may not exceed MAX xx designated characters for this MID Repeat Steps A H using the filename misc xls to translate printer option items This will output small20 Is Microsoft Excel emall le has been created Appendix D Menu Language 83 D 2 Advanced File Handling Information e The standard printer leaves the factory with EFIGS loaded into Module Y At this point Module Y is LOCKED and will only accept additional language downloads e After downloading a language update Module Y is left UNLOCKED until the printer is reset or power is cycled In this state Module Y will accept font image and label format downloads The module will also honor the Clear Module request Therefore following an update it is recommended that a reset be performed to lock the module otherwise a software package may Clear All Modules thus destr
92. ts the code page used to print single byte fonts including PARABIC 8 CSO 15 ITALIAN PHEBREW 7 ROMANS J HEBREW 8 ROMAN v Reference the Programmer s Manual for code page symbol set details DOUBLE BYTE SYMBOLS Selects the optional ILPC code page used to print double byte fonts where Japanese Industry Standard SHIFT JIS Shift Japanese Industry Standard Extended UNIX Code UNI CODE Unicode including Korean Default setting Government Bureau Industry Standard Chinese PRC BIG 5 Taiwan encoded TA Reference the Programmer s Manual for the code page symbol set details 1 The information varies with the model firmware version and installed options Vv 2 To capture all the data use media that is at least 2 inches 51 mm wide and set the Label Width in Media Settings according to the width of your labels 44 Chapter 4 Menu System DISPLAYED ITEM ITEM DESCRIPTION CONFIGURATION LEVEL Displays the hardware and software levels of the printer where Vv This information is also provided on the Configuration Label PRINTER KEY Identifies the unique key number of the printer in the form vvvv cwxx yyyyyy 2Zzz where Represents the printer model number Represents the hardware software feature level where Represents the printer class Represents hardware feature level of the main board Represents the software feature level 10 standa
93. twork card documentation for information on how to configure your computer 1 Open your web browser Type in the IP Address of the printer The Default IP is 192 168 10 26 If a different IP Address has been assigned to the printer make sure to enter the correct IP address A page similar to the right will appear 2 Click on the Wireless Ethernet Settings menu item on the left side of the screen Locate and set the following items Inthe Acquire Address Method section select the Use Static Addresses radio button Inthe Static IP Addresses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 3 Scroll down the page to Network Type select Ad hoc from the drop down box 4 Inthe SSID field type the name of the SSID you wish to assign to the printer 74 Appendix B WLAN amp LAN Setup 5 Under the WIFI Security and Authentication set any security authentication settings necessary for your network 6 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 7 Click on the General Network Settings menu item on the left side of the screen Locate and set the following items 8 Inthe Network Interface select the Wireless Ethernet radio button 9 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 10 Click on the
94. uality performance and life of the printer or its components For a current list of approved media and ribbons for use in direct thermal and thermal transfer applications please contact a Media Representative at 407 523 5650 Description Max FRE Pe eacengwen o a Label length Total thickness 010 Distance from the center of the media to the Transmissive Gap Hole Notch center of media sensor aperture The distances 42mm to left and 34mm to right G differ for right of center and left of center and are dependant on whether transmissive or Reflective Bar Hole Notch reflective media is being used 58mm to left and 38mm to right Reflective mark width le Distance between reflective marks Reflective mark length 11 Units of measure are in inches 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 31 The label length may vary up to 99 inches with printable area not exceeding the maximum label length This distance is inclusive of the minimum gap between labels Min length of 1 25 inches 31 8mm with optional Cutter installed 5 This distance is inclusive of the minimum reflective mark 6 007 inches 117mm w Standard Cutter 4 Appendix A Specifications 69 70 Appendix A Sp
95. us stock T Media containing large gaps may require a change in the Paper Out Distance before proceeding Calibrate the printer as follows Step Action ____ Displayed Message Turn ON the printer aa briefly for initialization to complete Using the IM button scroll to MENU and press the D button Make sure MEDIA SETTINGS is highlighted and press the 2 Printer Menu button Then using the v button scroll to SENSOR CALIBRATION F9 button to access SENSOR CALIBRATION Make sure QUICK CALIBRATION is Quick Calibration highlighted and press the D Select NO to abort this button No procedure gt Yes Using the v button scroll to YES and then press the Z button to proceed With the media installed and the cover closed press and hold the button until at least 2 full labels Press Hold Enter Key have been fed from the printer and then release There are two possible outcomes CALIBRATION COMPLETE will be displayed and the media will be advanced to the next top of form if calibration was successful or CALIBRATION FAILED will be displayed if calibration was not successful In this case check the hints listed below to help resolve the problem Calibration Hints WARNING LOW BACKING is a normal message when calibrating die cut media mounted on a highly translucent liner or notched tag stocks If the initial attempt fails perform the Manual Calibration routine see Section 3 7 2 Ch
96. ve Disk S etti n g S a n d You have selected a port with the following characteristics io Sebr the menuicechuner and mode of paw prinim I pour printes cann with an installation i Sik cick Have Dik I your pritaria tate const your printes documentation for compatible purer then click Finish SNMP Yes Protocol RAW Port 9100 Device 10 12 0 215 a AGFA ccuil wits Alpi AGRAAcouSeF wala Port Name 1P_10 12 0 215 bevels ARFA Arret S00 Adapter Type Generic Network Card Pale Alar RAccust GUE wad 3 APPS AGRAAcouSet SO0SF vala 108 AST AGFA Arase 1000 ATEI E Alib Ashra E dt et a Window Udell Hawe Disk ceu To complete this wizard click Finish lt ier Finish Cancel Bp Finish 76 Appendix B WLAN amp LAN Setup z Add Printer Wizasd Add Printer Wizard i The marufachas And model daterrane bich peter to ute The manufacturer and model determine which printer to use o Add Printer Wizard EE 1 0 psd printer wizard annnnn Insert the fe install From Disk Browse to the Accessories CD E ere este et tees a disk into the drive DRI VE RS ROM and click Cancel folder on the Browse CD ROM Ensure the file Copy manufacturer s files from Datamax O Neil inf is selected then click OK 1 1 Add Printer Wizard h E j 1 2 Add Printer Wizard Add Printer Wizard a The manufacturer and model determine which printer to use The manubecturer and node deteimine which preter bo ure Cli

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