Rocstor Arcticroc 2T
Contents
1. Primary partition ARCTICROC 2T 2Bay RAID System User Manual Page 51 17 You will return automatically to the Disk Management window and will see the newly formatted Arcticroc 2 Bay RAID on the screen with the name you selected If no new name was entered in the Volume label the Arcticroc 2 Bay RAID will show up as New Volume To rename the volume at this time right click New Volume and click Properties You can now change the volume name up to 11 characters Click OK g Computer Management DER i Fie Action View Window mim e s nian E Computer Management Local Volume Layout Type File System Status Capacty Free Space E System Tools C Partition Basic NTFS Healthy System 74 52GB 30 60 GB 6 Event Viewer eX Partition Basic NTFS Healthy 11L79 GB 111 72GB 9 Shared Folders E Local Users and Groups Performance Logs and Alerts Device Manager ij Storage FH Removable Storage Disk Defragmenter Disk Management Services and Applications C 74 52 GB NTFS Healthy System Mew Volume E 111 79 GB NTFS Healthy 18 You can also change the name at any time in the future by reaching the Properties menu of the Arcticroc 2 Bay RAID 19 You can now Exit or close to return to the desktop ARCTICROC 2T 2Bay RAID System User Manual Page 52 KNOWLEDGE BAS2. 1 HDD Slots indicates HDD 1 through HDD 2 INSERTING REPLACING THE HARD DRIVES IN THE RAID SYSTEM Place the RAID System with its front view facing you Position both hands on the front edge Simultaneously push the lid in the direction away from you front to back using your thumbs A click sound would indicate the release of the top lid security clasp Lift the top lid up to remove and expose the top view or HDD slots Take out the handles from the enclosure itself and locate the HDD screws in the packaging box Fasten the Handles on HDDS Place the HDD with the metal cover side facing up and ensure that the interface connectors are oriented toward your left side Position the handle to the end which is facing away from the interface connectors and align it with the screw hole openings Connectors ARCTICROC 2T 2Bay RAID System User Manual Page 12 Fasten the handle onto the HDD by inserting and tightening the screws the left one first then the right one Now flip the HDD so it is facing you with the PCBA Printed Circuit Board on top and the unfasten handle side facing you ARCTICROC 2T 2Bay RAID System User Manual Page 13 Insert and tighten the screws the left one first then the right one Finally conduct a test by sliding the handle to ensure the holes glide smoothly on the screw guides Repeatthe same procedures for the second HDD _ Th
3. 8 enlideje c 8 SYSTEM MIEWS uuu l u u uy CER er ER 9 INSERTING REPLACING THE HARD DRIVES IN THE RAID SYSTEM 10 CONNECTING THE RAID SYSTEM TO A COMPUTEFER 17 CONNECTING MULTIPLE DEVICES aan sese sese sese sae nena 19 RAID MODES u u u ratore cie muu u unu quei e UESTRO 20 RAID MODE COMPARISON LIST a a 20 RAID O STRIPING Sese aste u eer Mec are eT HAG Penis tic re 21 RAID 1 MIRRORING ta aan anqa aaa kaba aaa aq ayauya 22 loj 23 SETTING CHANGING THE RAID MODE MANUALLNY 24 za levis Cr R R 26 SAFE REMOVAL OF THE RAID SYSTEM 27 EXTERNAL BOOTUP u eoa cro aa na ova uu coa crga rey Deva v ead Nu lQ EAEE ONEONE EENE EEES 27 eSATA PCI EXPRESS CARD INSTALLATION 29 SYSTEM REQUIREMENTS cceccesccuccecccececeuceeuceuscscsseusseseeeseuuseseeuseeucceueeueceeueeeseenseusseecseceeuecueeceeees 29
4. optional 5 is added it is highly recommended to choose a card that comes with a built in drive and operating system ARCTICROC 2T 2Bay RAID System User Manual Page 27 Disk Volume Over 2TB The 2 TB HDD support is determined by the chipset used in the device and the operating system itself The RAID System supports and recognizes 2 TB HDDs but the actual 2 TB support will vary depending on the different operating systems used OS USB FireWire eSATA Windows 2000 XP or older No No No Windows 64 bit Windows 2003 32 Windows 64 bit 5 1 SP2 ix ne Aes Windows Vista Windows 2008 32 bit 64 bit Yes Yes Yes Linux Linux 32 bit 64 bit No No No Mac Mac OS 9 10 1 10 2 No No No Mac OS 10 3 10 4 10 5 Yes Yes Yes eSATA PCI EXPRESS CARD INSTALLATION Complete the steps provided in this section to install the eSATA PCI Express Card to use with the RAID System The eSATA PCI Express Card provides a host computer with two Windows and Mac compatible eSATA ports System Requirements Windows 2000 with Service Pack 4 or later Windows XP with Service Pack 2 or later Windows 2003 with Service Pack 1 or later Mac OS 10 4 x or later An available PCI Express slot CD ROM or DVD ROM drive Hardware Installation 1 2 Power OFF and unplug your computer Remove the housing of your computer and locate an available PCI Express slot
5. HARDWARE INSTALLATION sseccousenesdcuvcvsccesaasscusoabavchdecnsedecdeeued essassadesedaedseauonacacessatnedeseasadsousenesoadacadece 29 DRIVER INSTALLATION REPE 30 VERIFY DRIVER INSTALLATION 2 scceccceccusscesccsseccccnctaveseneavedecaseduaccedsuasouseesseusdavedoondvadcdacceascaassustedscdanee 30 QUESTIONS amp ANSWERS CONCERNING RAID SYSTEMS 32 SPECIFICATIONS u l ERR 34 PARTITIONING AND FORMATTING THE ARCTICROC 2 BAY DRIVE ON MAC OS 35 PARTITIONING AND FORMATTING THE ARCTICROC 2 BAY DRIVE ON A WINDOWS OS 42 KNOWLEDGE BASE 53 INTRODUCTION TO FORMATTING 57 LIMITED WARRANTY 59 TECHNICAL 63 TRADEMARKS ACKNOWLEDGEMENTS 64 64 CONTACT 65 IMPORTANT NOTICES Safety Notices e The warranty is void if an unauthorized person attempts and or repairs the hard disk drive Read all Manuals and instructions carefully before using the device Do not spill any or insert any object into the
6. 90 days technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee WARNING The individual user should take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer Rocstor makes no representation or warranty as to the suitability or fitness of these devices for any specific application Technical Support The Arcticroc 2 Bay RAID is backed by free telephone technical support for two 2 years from the date of purchase Please register your product with Rocstor To register fill in the Limited Warranty Registration form in the Support tab at www rocstor com Free telephone technical support is available weekdays from 9 AM until 6 PM Pacific Standard Time Customers in the United States and Canada can call toll free 888 877 8777 all others must call 818 449 2000 When calling for support please have the product s serial number printed on the label on the bottom of the drive and system hardware information available TRADEMARKS ACKNOWLEDGEMENTS 2009 Rocstorage Inc acknowledges the following trademarks for company names or products mentioned within the Rocstor site portal pages and Articles text manuals Rocstor Rocsecure and Rocpower are
7. No 16 Fiber Channel 126 Over Copper Cable 4000 400 39 Ft 12 m No 16777216 with switches Fiber Channel 126 Over Fiber 10520 2000 6 5 164000 Ft 2 50000 m No 16777216 with switches Infiniband gt 32 Ft gt 10 m Copper 1 with point to point 12x quad rate 120000 12000 lt 32 800 Ft lt 10000 m Fiber No Many W switched Fabric INTRODUCTION TO FORMATTING File Allocation Table FAT FAT is a file system developed by Microsoft for MS DOS and is the primary file system for consumer versions of Microsoft Windows The FAT file system is relatively uncomplicated and is supported by virtually all existing operating systems for personal computers This makes it an ideal format for hard drives and other storage devices and a convenient way of sharing data between disparate operating systems installed on the same computer a dual boot environment FAT 32 is a disk formatting scheme which allows a maximum file size of 4 GB Larger files require another formatting type such as HFS or NTFS Microsoft s Scan Disk utility included with Windows 95 98 places a volume limit of 127 53 gigabytes FAT 32 was introduced with Windows 95 OSR2 Windows 98 introduced a utility to convert existing hard disks from FAT16 to FAT32 without loss of data In the NT line native support for FAT32 arrived in Windows 2000 Windows 2000 and Windows XP can read and write to FAT32 file systems of any size but the format program included in Windows 2000 and higher can
8. device e Use the device within the specifications indicated including but not limited to power requirements temperature humidity sunlight and magnetism from other devices such as computers and televisions e Please visit the Rocstor website www rocstor com for further information concerning specifications and use of the device General Notices Consistently make multiple backup copies of your data for your protection Hard disk drives are subject to failure at any time e Rocstorage Inc shall not be held liable for loss of data or the restoration or recovery of data on the device Please view complete Limited Warranty Information in this manual or on the Rocstor website www rocstor com for further details Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 1096 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 1096 depending on the operating system and formatting used Care and Handling The following instructions concern the proper care and handling of the Arcticroc 2 Bay RAID Please take a moment to review these instructions with any s
9. flexibly an eSATA USB 2 0 FireWire 400 or 800 ports e Provides RAID 0 Striping RAID 1 Mirroring JBOD Just a Bunch Of Disks for effective storage management Configures RAID modes easily using switches no IT expertise required e Simplifies RAID management no software installation required e Monitors system status via LED indicators e Prevents over tightened HDDs with auto limiting segmented screws Features a trayless function with the SmartGuider user friendly design enables effortless HDD hot swapping Dissipates heat efficiently with aluminum housing e Maximizes airflow with silent fans and mechanical designs e Supports hot plug and HDD hot swap e Supports both online and offline rebuild Any loss corruption or destruction of data is the sole responsibility of the user of the RAID System Under no circumstances will the manufacturer be held liable for the recovery or restoration of any data SmartGuider is a trayless device that utilizes the simplicity of a handle and screws The integrated handle is attached to the HDD with auto limiting segmented screws Then the entire setup can be slid into the unit by aligning the screws with the specially designed guides This results in flexibility and easy removal and insertion of the HDDs MINIMUM SYSTEM REQUIREMENTS Mac Users Hardware eSATA or FireWire 400 or 800 or USB 2 0 port s Mac PowerPC or Intel Core Duo processor RAM 64 MB Ma
10. for purchasing the Arcticroc 2T Ver 07261
11. left of your screen If the Control Panel link is not displayed click on the Settings link and then click on the Control Panel link or 4 Click on the Start icon on the lower left of your screen Click on Run Delete anything listed in the Open window Type the following compmgmt msc and then click OK You will be taken to the Computer Management screen Skip to Instruction 3 below Instructions Upon Reaching Control Panel f Windows Type the name of a program Professional folder document or Internet resource and Windows will open it for you icompmgmt msd 4 19 PM ARCTICROC 2T 2Bay RAID System User Manual Page 43 INSTRUCTIONS UPON REACHING CONTROL PANEL 1 After reaching the Control Panel click on Administrative Tools amp Control Panel File Edit View Favorites Tools Help Q 0 Hu Address gt Control Panel eS m g Control Panel A D X g Be Switch to Category View Accessibility Options Add Hardware Add or Remove Automatic Updates Programs See Also 4 2 Windows Update 5 57 9 Help and Support CinePlayer DVD Display Folder Options Decoder Options 5 e C Game Controllers Intel R GMA Driver Internet Options MacDrive Mail 2 After reaching Administrative Tools click on Computer Management 3 After reaching Computer Management click on Disk Management LI Computer Management F
12. only create FAT32 file systems of 32 GB or less This limitation is by design and was imposed because many tasks on very large FAT32 files become slow and inefficient when file systems exceed 32GB This limitation can be bypassed when using the Windows command line Format utility or by using third party formatting utilities The maximum possible size for a file on a FAT32 volume is 4 GB minus 1 byte Video capture and editing applications and some other software can easily exceed this limit Until mid 2006 those who run dual boot systems or who move external data drives between computers with different operating systems had little choice but to stick with FAT32 Since then full support for NTFS has become available in Linux and many other operating systems by installing the FUSE library on Linux together with the NTFS 3G application Data exchange is also possible between Windows and Linux by using the Linux native ext2 or ext3 file systems through the use of external drivers for Windows such as ext2 IFS However Windows cannot boot from ext2 or ext3 partitions HFS Plus or HFS This is a file system developed by Apple Inc to replace their Hierarchical File System HFS as the primary file system used in Macintosh computers or other systems running Mac OS It is also one of the formats used by the iPod digital music player HFS Plus is also referred to as Mac OS Extended or erroneously HFS Extended where its predecessor HFS is a
13. or lessee Rocstor products are manufactured using new materials or new and used materials equivalent to new in performance and reliability Spare parts may be new or equivalent to new Spare parts are warranted to be free from defects in material or workmanship for thirty 30 days or for the remainder of the Limited Warranty Period of the Rocstor hardware product in which they are installed whichever is longer Rocstor s Obligation under the Limited Warranty During the Limited Warranty Period Rocstor will repair or replace the defective component parts or the hardware product All component parts or hardware products removed under this Limited Warranty become the property of Rocstor The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty 30 day limited warranty of the spare part In the unlikely event that your Rocstor product has a recurring failure Rocstor at its discretion may elect to provide you with a replacement unit of Rocstor s choosing that is at least equivalent to your Rocstor branded product in hardware performance Rocstor reserves the right to elect at its sole discretion to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products The original Limited Warranty is not extended when the product or a part of the product is repaired or replaced during the Limited W
14. registered trademarks of Rocstorage Inc Rocpro Rocport Rocbit Rocsafe are the trademarks of Rocstorage Inc store your future secure your future and power your future are the slogan marks of Rocstorage Inc Apple the Apple logo Mac Power Macintosh FireWire and Mac Pro Leopard are trademarks of Apple Computer Inc in the United States and other countries Microsoft MS DOS Windows CE Windows NT Windows 98 Soft Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries Intel Itanium Pentium XXX Celeron and Xeon MMX are registered U S trademarks of Intel Corporation or its subsidiaries in the United States and other countries This product is may also be integrated with SATA hard drives from the following manufactures Seagate Samsung Western Digital Hitachi Toshiba Fujitsu All other names are trademarks of their respective companies Rocstor wishes to acknowledge the use of tables charts graphs and texts from the Wikipedia website 2000 2009 COPYRIGHTS 2009 Rocstorage Inc This Manual is protected by United States copyright law and may not be reproduced distributed transmitted displayed published or broadcast without the prior written permission of Rocstorage Inc You may not alter or remove any trademark copyright or other notice from copies of this Manual Assembled designed integrated in U S A using domestic and or f
15. sizes but the storage space added to the array by each disk is limited to the size of the smallest disk Although Striping is an easily implemented simple configuration Striping should never be used for mission critical applications The speed of operation is excellent in comparison to other RAID modes RAID 0 EM A1 B1 A2 C1 D1 C2 D2 Disk 1 Disk 2 In Striping mode if one disk in the RAID System fails all data in installed disks will be lost When operating under Striping mode it is not recommended to do HDD Hot Swap Any attempt to do so may result in complete loss of all data ARCTICROC 2T 2Bay RAID System User Manual Page 21 RAID 1 Mirroring RAID 1 Mirroring consists of at least two drives storing duplicate copies of the same data In this mode the data is simultaneously written to two disks Thus the storage capacity of a two disk array is combined into a single disk and the capacity is limited to the size of the smallest disk The speed of operation is very slow in comparison to other RAID modes During rebuild the first HDD inserted into one of the HDD slots is recognized by the RAID System as the source HDD To rebuild existing data from a source HDD to a backup HDD target HDD the source HDD must first be inserted into one of the HDD slots After the host detects the source HDD the target HDD should then be inserted into the other HDD slot The RAID System will then recognize the
16. switch ps RAID 0 Striping Fa RAID 1 Mirroring P D JBOD Go to Computer Management then double click on Disk Management A window on the lower right side of the screen will open indicating the various drives on the computer Right click on the red circular icon Then click on Initialize LI Computer Management gl File Action View Window Help gt im Computer Management Local System Tools amp 9 Partition Basic NTFS Healthy System 74 5268 23 66 GB Event Viewer Shared Folders P Local Users and Groups Performance Logs and Alerts Hi Device Manager g 5 Storage Removable Storage Disk Defragmenter Disk Management m 8 Services Applications 931 43 GB Unallocated E File Action View Window mim e mU Cil System Tools C Partition Basic NTFS Healthy System 74 5268 23 66 tJ Event Viewer Shared Folders Local Users and Groups Performance Logs and Alerts Device Manager eu Storage Removable Storage Disk Defragmenter Disk Management a Services and Applications 74 52 GB NTFS Healthy System Initialize Disk Properties ARCTICROC 2T 2Bay RAID System User Manual Page 46 Select the corresponding disk number for the Arcticroc 2 Bay RAID then click OK E Computer Management z q Bre File Action View Window He
17. target HDD and the rebuild process will begin when the HDD LED starts blinking RAID 1 SIZE lt SAFE ul Disk 1 Disk 2 In Mirroring mode if one of the disks fails either source or backup the data is still available However if the source disk fails during the rebuild process the data in the backup disk will be lost NOT recommended to do Hot Swap for the source disk during the rebuild process because the data in both disks will be lost ARCTICROC 2T 2Bay RAID System User Manual Page 22 JBOD Just a Bunch of Disks JBOD refers to a group of hard drives In JBOD the number of logical drives is equal to the number of physical drives This mode allows the RAID System to operate as a multi disk storage enclosure but provides no data redundancy JBOD Disk 1 Disk 2 Due to the chipset limitations only cold hot swap is allowed in JBOD mode Therefore the RAID System must be powered OFF when replacing any of the HDDs in the System The eSATA interface cannot support the JBOD mode It is only available when using the USB 2 0 FireWire 400 and FireWire 800 interfaces SETTING CHANGING THE RAID MODE MANUALLY Changing the RAID Mode deletes all data stored on the device If you have data in the drives backup all data before changing the RAID Mode Power OFF the RAID System mumummunanmunns After setting the new RAID Mode power the RAID
18. the Limited Warranty applicable to Rocstor options ROCSTOR DOES NOT WARRANT SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ROCSTOR Rocstor s only obligations with respect to software distributed by Rocstor under the Rocstor brand name are set forth in the applicable end user license or program license agreement Non Rocstor hardware and software products are provided AS IS and without any Warranty However non Rocstor manufacturers suppliers or publishers may provide their own warranties directly to you The data stored in Rocstor and Rocsecure storage product lines are not guaranteed by Rocstor or the hard disk manufacturer We are not responsible for any loss of data Always back up data regularly TECHNICAL SUPPORT Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Rocstor on the Rocstor branded product or that was included with the Rocstor branded product at the time of your purchase or lease of the product Technical support for software is available for the first ninety 90 days from date of product purchase or lease Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving software technical support After the first ninety
19. the next window please double click 5 ALLRAID UNITS ARE SHIPPED FROM THE FACTORY CONFIGURED RAID 0 STRIPING INSTRUCTIONS FOR PARTITIONING AND FORMATIING 1 Connectthe Arcticroc 2 Bay RAID to the computer via a port Turn ON the Arcticroc 2 Bay RAID 3 Reconfigure the Arcticroc 2 Bay RAID by setting the dip switches on the back of the unit as follows aM switch RAID 0 Striping RAID 1 Mirroring JBOD E Reformat the Arcticroc 2 Bay RAID by following these instructions a Initialize Disk Insertion The desk you inserte b You will be prompted to Disk Utility ROGSTOR E 232 9 WOC WD2500J Bl Macintosh HD 2 7 TB Rocraid SONY DVD RW DW D150A Select a disk volume or image 5 On the left side of the Disk Utility menu is a list of available drives One will be the Arcticroc 2 Bay RAID labeled Rocraid Click on the Rocraid icon 29999 9 5 2 2 B 232 9 WDC WD2500J M you have a permissions problem with a file installed by the Mac OS X installer click Repair Permissions Show Verity Disk Permissions Total Capacity 2 7 TB 3 000 501 420 032 Bytes Write Status Read Write External SMART Status Not Supported Connection ID 13576781929167280 Partition Map Scheme Unformatted You are now in the Rocraid menu Click the Partition tab and then click the Current tab up down arrows under Volume Scheme A d
20. 0 501 420 032 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme Apple Partition Map 14 You can now Exit or close to return to the desktop Macintosh ROCSTOR ROCSTOR PARTITIONING AND FORMATTING THE ARCTICROC 2 BAY DRIVE ON A WINDOWS OS All Rocstor drives are factory formatted with HFS unless otherwise stated on the retail box IF YOU ARE USING THIS DEVICE ON A PC YOU MUST REFORMAT THE ARCTICROC 2 BAY RAID TO NTFS See instructions below DIFFERENT WAYS TO GET TO THE CONTROL PANEL You may use any one of the following methods 1 If the icon My Computer shows on your desktop click or double click on the icon Under Other Places click on Control Panel or Windows Professional Ez Se Kost kasa we sam Under Windows XP under Vista OS 2 If the icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is displayed click on the Control Panel link or HP Safety and Comfort Guide Install Altiris Local Recovery isa Register your Desktop Set Program Access and Defaults Microsoft Windows Professional 3 Log Off alexa Turn Off Computer 44 start ARCTICROC 2T 2Bay RAID System User Manual Page 42 3 If the icon My Computer does not show on your desktop click on the Start icon on the lower
21. 5 Suggest Perform a quick format be selected and then click Next ARCTICROC 2T 2Bay RAID System User Manual Page 50 16 You now reached the Completing the New Partition Wizard screen It displays the various settings you previously selected If you are satisfied with your selections click Finish to complete the new formatting At this time the Arcticroc 2 Bay RAID is being formatted which may take a few minutes New Partition Wizard Completing the New Partition Wizard You have successfully completed the New Partition Wizard You selected the following Disk selected Disk 1 Partition size 114471 MB Drive letter or path E File system NTFS Allocation unit size Default Volume label New Volume rk farmat To close this wizard click Finish Computer Management B Fie Action View Window Help gt mm amp m Computer Management Local apaci i System Tools Partition Basic NTFS Healthy System 74 52GB 30 60 41 No 9 Event Viewer 3 E Partition Basic Formatting 11L79GB 11179GB 100 Shared Folders Local Users and Groups m amp Performance Logs and Alerts 4 Device Manager 89 Storage Removable Storage Disk Defragmenter Disk Management 8 Services and Applications c 74 52 GB NTFS Healthy System Disk 1 wc r r E Basic 111 79 GB 111 79 GB Online Formatting Scp romo DVD D No Media
22. E Introductions Interfaces ports and Cables FireWire is Apple Inc s brand name for the IEEE 1394 interface although the 1394 standard also defines a backplane interface FireWire is also known as i LINK Sony s name and DV Panasonic s name not to be confused with DV camcorder tapes It is a serial bus interface standard for high speed communications and isochronous real time data transfer frequently used in a personal computer and digital audio digital video devices FireWire 400 FireWire 400 FireWire 800 ale ain ate Standards and versions FireWire 400 IEEE 1394 6 Pin connector can transfer data between devices at 100 200 or 400 Mbits s half duplex data rates the actual transfer rates are 98 304 196 608 and 393 216 Mbits s i e 12 288 24 576 and 49 152 megabytes per second respectively These different transfer modes are commonly referred to as 100 S200 and S400 FireWire Cable length is limited to 14 8 ft 4 5 meters although up to 16 cables can be daisy chained using active repeaters external hubs or internal hubs often present in FireWire equipment The S400 standard limits any configuration s maximum cable length to 230Ft 72 meters The 6 pin connector is commonly found on desktop computers and can supply the connected device with power The 6 pin powered connector adds power output to support external devices Typically a device can pull about 7 to 8 watts from the port However
23. OR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS Disclaimer We accept no liability for any loss of data damages and the inability of Rocstor products to work with any third party equipment Nor can Rocstor accept any liability or responsibility for software or third party hardware products Limited Warranty Period The limited warranty period for the Arcticroc 2 Bay RAID is one 1 Year Parts and Labor This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to an
24. S that are usually 512 bytes in size These sectors are then grouped together into allocation blocks which can contain one or more sectors The number of allocation blocks depends on the total size of the volume HFS Plus uses a larger value to address allocation blocks than HFS 32 bits rather than 16 bits This means it can access 4 294 967 296 232 allocation blocks rather than the 65 536 22 5 allocation blocks available to HFS LIMITED WARRANTY This Limited Warranty is provided by Rocstorage Inc hereinafter Rocstor for all lines of products General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARCTICULAR PURPOSE ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU This Limited Warranty applies to the Rocstor branded hardware products sold by or leased from Rocstorage Inc its worldwide subsidiaries affiliates authorized resellers or country dist
25. Supported Partition Map Scheme Unformatted m If you are using Panther proceed to 410 below If you are using Tiger click on Options on the lower center of the window Select the Partition Scheme Suggest you select Apple Partition Map then click OK ROCSTOR Choose a partition scheme appropriate for the way you will use 232 98 WDC WO this disk 8 Macintosh 2 7 T8 Rocraid J GUID Partition Table amp SONY DVD RW DW To use the disk to start up an Intel based Mac or to use the disk as a non startup disk with any Mac with Mac OS X version 10 4 or later Apple Partition Map To use the disk to start up a PowerPC based Mac or to use the disk as non startup disk with any Mac hoose a volume ind size for each To use the disk to start up DOS and Windows computers or to use with devices that require a DOS compatible or Windows compatible partition Disk Description Rocrald Total Capacity 2 7 TB 3 000 501 420 032 Bytes Connection Bus FireWire Write Status Read Write Connection Type External SMART Status Not Supported Connection ID 13576781929167280 Partition Map Scheme Unformatted 10 Volume Information select a name for your drive and enter it here Macintosh HD ROCSTOR First Aid Erase Partition RAD Restore E 232 9 WDC wD2500J 8 Macintosh 2 7 TB Rocrald SONY DVD RW DW D150A Volume Scheme Volume Information Name Format Size v To partit
26. System ON bS It is highly recommended to always power OFF the RAID before setting or changing the RAID Mode Switch to ensure the new changes are accepted by the Arcticroc 2 Bay RAID RAID Switch RAID 0 Striping RAID 1 Mirroring JBOD LED INDICATORS Power LED x 1 Power on Green Power off None HDD LED x 4 There are 2 LEDs for each HDD slot The left LED indicates Connection and the right one indicates Health Access The Connection LED is only one color white When the HDD is connected the white LED will be ON The Connection LED also indicates HDD power status and disk rebuild status When the target HDD is being rebuilt the white LED will blink The Health Access LED is dual color red blue The red color is for Health condition The blue color is for Access condition When the HDD is not healthy the red LED will be ON When the HDD is being accessed the blue LED will flash When HDD is healthy and not being accessed NO LED color will be ON HDD 1 2 Right Indicator Left RAID mode Connection Color 1 2 Health Access RAID 0 RAID 1 Disk error None Red None JBOD Data access White None Flash Blue sce RAID 1 Disk Source HDD White None Blue RAID 1 Rebuild Target HDD Blink White None Blue RAID 1 _ The difference between a flash
27. a commercial environment This equipment generates radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications A PRECAUTIONS FOR THE RAID SYSTEM e The main circuit board of the RAID System is susceptible to static electricity Proper grounding is required to prevent electrical damage to the RAID System unit or other connected devices including the host computer Always place the RAID System unit ona smooth surface and avoid all dramatic movement vibration and percussion Do NOT allow water to enter the RAID System unit e Installation of additional equipment in the host computer may be required Visit our website to download the latest product information updates e Do NOT attempt to service this unit yourself Disassembling the RAID System s inner parts will expose you to dangerous voltages or other hazards Do NOT block the ventilation Proper airflow is required to ensure reliable operation and to prevent overheating e Do unplug the RAID System unit from the electrical outlet when not in use to provide an ecological friendly environment Use only the power supply cable provided with the RAID System unit Please thoroughly read and follow the instructions provided in this manual Failure to do so may result in damage to the RAID System and any or all of the connected devices GENERAL Introduction Arcticroc 2T 2Bay RAID 2
28. apacity and RPM RAID Level RAID 0 Striping RAID 1 Mirroring JBOD Data Transfer Speed eSATA up to 3Gbit sec USB 2 0 up to 480Mbit sec 1394a up to 400Mbit sec 1394b up to 800Mbit sec System Material Aluminum case with plastic parts LED Indicators Power Connection Health Access Rebuild Input AC 90 264V Power Supply Output DC 12V 2A 5V 2A Peak current 4A 3 7A Dimension 80 x 80 x 10 mm x 1 FAN Speed 1900 R P M 10 Noise 17 13 dB A max Dimension 126 L x 138 W x 213 H mm Weight without HDD 1 35 KGS Certification CE FCC PARTITIONING AND FORMATTING THE ARCTICROC 2 BAY DRIVE ON A MAC OS All Rocstor drives are factory formatted with HFS unless otherwise stated on the retail box RAID will destroy all of its data To protect your data back it up before initializing WARNING Initializing Formatting Configuring or Partitioning the Arcticroc 2 Bay formatting configuring or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Arcticroc 2 Bay RAID to your computer using the appropriate cable s 3 Click means left click Right Click will be so labeled 4 Some computes are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open
29. arranty period Rocstor shall not be responsible or liable for backing up any data that is on a drive being returned for service YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTOR IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTOR IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED Rocstor does not warrant that the operation of this product will be uninterrupted or error free Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product This Limited Warranty does not apply to expendable parts This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective a as a result of accident misuse abuse or other external causes b by operation outside the usage parameters stated in the user documentation that shipped with the product and or posted on the Rocstor website c by the use of parts not manufactured or sold by Rocstor d as a result of normal wear or e by modif
30. c OS X 10 4 256 MB OS 10 2 or higher PowerPC 10 4 or higher Intel Window Users Hardware eSATA or FireWire 400 or 800 or USB 2 0 port s Operating Systems Microsoft Windows 2000 XP 2003 or Vista CPU 266 MHz Vista 800 MHz RAM 64 MB Vista 512 MB s 3 5 SATA compatible hard drive is required for the RAID System unit Once the HDDs are formatted the actual available storage capacity can vary depending on the selected operating environment normally 5 10 less Many computers do not come with factory installed FireWire 800 or eSATA ports Therefore you may need to purchase a PCI PCI X or PCI Express card to use these ports Rocstor offers a variety of accessories to work with PC Windows or Mac based Computers Please visit us at www ROCSTOR com CONNECTORS FireWire 800 IEEE 1394b port x2 FireWire 400 IEEE 1394a port x1 USB 2 0 Type B port x1 eSATA port x1 DC Power Input ON OFF Power Switch RAID Mode Switch Lock Slot Port m E Senge x SYSTEM VIEWS Front View The status indication of each LED indicator is listed under the LED INDICATORS section below LED Indicators Rear View game meee Firewire 400 FireWire 800 2 ports USB 2 0 Type B eSATA Port Lock Slot Port Top amp Cover View Exposed Front Indicator 2 Spare HDD Screws f D00000000000000_ lo
31. e auto limiting segmented screws are designed to prevent the HDDs and or the handles from damage due to over tightening Furthermore this design makes the handle slide easily ARCTICROC 2T 2Bay RAID System User Manual Page 14 To insert the HDD hold the handle when it is in the upward position When inserting the HDD on its reverse side the SmartGuider System won t be able to align and the HDD cannot be inserted Align the handle with the guide rails and slide the HDD into the indicated slot Firmly push downward until a thump sound is heard Repeat the same procedures for the second HDD In most cases you would need to firmly push the HDDs to close until a thump sound is heard 9 Place the RAID System with its front view facing you and the top lid on Position both hands on the back edge of the top lid Simultaneously push the lid firmly downward and toward you back to front A click sound indicates the top lid is securely attached Now the RAID System is ready for connection to a computer CONNECTING THE RAID SYSTEM TO A COMPUTER Complete the following steps to connect the RAID System to a host computer The RAID System should only be connected to a host computer via one interface Connection of the system to a computer via two or more interfaces simultaneously is not recommended Connect the AC DC power adapter Insert bo
32. ent RAID mode settings can help you administer the enormous data storage from the HDDs It is highly recommended to choose the RAID Mode based on one of three factors that are essential to complete your task The most common factors are size capacity speed and data protection For example if using the Arcticroc to simply watch films for enjoyment the RAID 0 mode is perfect because it can maintain decent speed and still have a large storage capacity HDD Capacity Q All my HDDs are at least 1 TB or above Will the RAID be able to support the gigantic storage capacity A Yes the Arcticroc 2 Bay RAID will be able to support any HDDs over 1 TB size capacity However older host systems cannot support over 2TB of total capacity Newer systems such as the Mac OS 10 3 and newer and PC Windows Vista or newer can handle HDDs over 1 TB In addition based on the host system you have there may be limitations on the port connections when the storage size is over 2TB Please see the chart below OS USB FireWire eSATA Windows 2000 XP or older No No No Windows Windows XP 64 bit Windows 2003 Yes No Yes 32 bit 64 bit SP 1 and SP 2 Windows Vista Windows 2008 Yes Yes Yes 32 bit 64 bit Linux Linux 32 bit 64 bit No No No Mac Mac OS 9 10 1 10 2 No No No Mac OS 10 3 10 4 10 5 Yes Yes Yes Discrepancy in Reported and Actual Size Capacity Q have a 750GB HDD why does the RAID only recognize the HDD ava
33. hat all data on the drive will be destroyed and not retrievable when returned for warranty service Rocstor Replaceable Parts Program Where available the Rocstor Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty This will save considerable repair time After you call the Rocstor Technical Support Center at 888 877 8777 a replaceable part can be sent directly to you Once the part arrives call the Rocstor Technical Support Center A technician will assist you over the phone to ensure that the installation is quick and easy Service Upgrades Rocstor offers extra coverage for your product For information on service upgrades visit www rocstor com Service upgrades purchased in one country are not transferable to another country Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB Gigabytes has space for approximately 500 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used or 1GB 1 000 000 000 bytes Options and Software The Limited Warranty terms and conditions for Rocstor options are as indicated in
34. ial bus standard to interface devices USB was designed to allow peripherals to be connected using a single standardized interface socket and to improve Plug and play capabilities by allowing devices to be connected and disconnected without rebooting the computer hot swapping Other convenient features include providing power to low consumption devices without the need for an external power supply and allowing many devices to be used without requiring manufacturer specific individual device drivers to be installed USB can connect computer peripherals such as external hard drives storage devices keyboards PDAs scanners digital cameras printers personal media players and flash drives For many of those devices USB has become the standard connection method USB USB SES USB supports three data transfer rates USB 2 0 A Hi Speed rate of 480 Mbits s 60 MB s All Rocstor devices are integrated with USB 2 0 Hi Speed USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB s All USB Hubs support Full Speed USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB s USB USB FireWire 400 FireWire 800 Mini B 6 pin 9 pin FireWire 400 4 pin Serial Advanced Technology Attachment SATA is a computer bus primarily designed for transfer of data between a computer and storage devices like hard disk drives or optical drives The main benefits are faster transfers ability to remove or add devices while operating hot swapping thin
35. ication or service by anyone other than i Rocstor ii a Rocstor authorized service provider or iii your own installation of end user replaceable Rocstor or Rocstor approved parts if available for your product in the servicing country These terms and conditions constitute the complete and exclusive limited warranty agreement between Rocstor and you regarding the Rocstor branded product you have purchased or leased These terms and conditions supersede any prior agreements or representations including representations made in Rocstor sales literature or advice given to you by Rocstor or an agent or employee of Rocstor that may have been made in connection with your purchase or lease of the Rocstor branded product No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Rocstor Buyer s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold leased bartered or otherwise changed possession The purchaser shall frequently backup the Rocpro hard drive and backup the data immediately prior to returning the drive for warranty service The buyer must notify Rocstor and show proof of notification through any reasonable means of communication See full street address email address and toll free phone numbers below or updated contact information are a
36. ilable space as less than 750GB A Many customers are confused by their host system when it reports a discrepancy between reported capacity and actual capacity Several factors can come into play when your host system views and reports the capacity of a hard drive There are actually two different numbering systems used to express units of storage capacity Binary provides that a kilobyte is equal to 1024 bytes and Decimal provides that a kilobyte is equal to 1000 bytes Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used Rebuild Q Does the RAID have to be connected to the host computer when it is in Rebuild Mode A No The RAID can support off line Rebuild which means it can perform the Rebuild function without being connected to a host computer SPECIFICATIONS Model Name Arcticroc 2 Bay Connector eSATA x 1 USB 2 0 x 1 1394a x 1 1394b x 1 HDD Support 3 5 SATA HDD Identical HDD recommended same manufacturer c
37. ile Action View Window Help e gt 2 gement Local System Tools Wis System Tools gl Event viewer Sij Storage cH Ps Shared Folders Services and Applications Local Users and Groups Performance Logs and Alerts Device Manager El amp Storage Removable Storage Disk Defragmenter Disk Management m Services and Applications ARCTICROC 2T 2Bay RAID System User Manual Page 44 RAID will destroy all of its data To protect your data back it up before initializing WARNING Initializing Formatting Configuring or Partitioning the Arcticroc 2 Bay formatting configuring or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Arcticroc 2 Bay RAID to your computer using the appropriate cable s 3 Click means left click Right Click will be so labeled 4 Some computes are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click 5 ALL RAID UNITS ARE SHIPPED FROM THE FACTORY CONFIGURED RAID O STRIPING INSTRUCTIONS FOR PARTITIONING AND FORMATIING 1 Connect the Arcticroc 2 Bay RAID to the computer via a port Turn ON the Arcticroc 2 Bay RAID 3 Reconfigure the Arcticroc 2 Bay RAID by setting the dip switches on the back of the unit as follows aM
38. ing LED and a blinking LED is that flashing refers to the read write activity and blinking refers to slow but regular pulses ARCTICROC 2T 2Bay RAID System User Manual Page 26 SAFE REMOVAL OF THE RAID SYSTEM Safe removal of the RAID System from the host controller is highly recommended especially when switching interfaces In order to safely remove your RAID System from the host controller you would need to remove the device from your host controller Q Most current USB host controllers handle USB and FireWire devices as external devices thus it is highly recommended that the RAID System be safely removed from the host if you are using the USB interface However if you are using the eSATA interface the host depending on the eSATA controller may handle external eSATA HDD devices as internal HDD devices Thus if using a PC System safe removal of the RAID System from the host is necessary If using a Mac System safe removal of the RAID System from the host is unnecessary EXTERNAL BOOTUP External Bootup may be required if the user has two different operating systems set up in both the host computer and the RAID System PC The External Bootup with different interface ae T MAC The External Bootup varies with different platform and interfaces Power PC CPU N N Y N G4 or Later 9 E Ws i Intel based CPU Yes No Yes No Ifthe computer does not come with 5 interface and
39. ion the selected disk choose a volume scheme Set the name format and size for each ROCSTOR volume Then click Apply A new volume will be created Size 2 7 TB Disk Description Rocraid Total Capacity 2 7 3 000 501 420 032 Bytes Connection Bus FireWire Write Status Read Write Connection Type External SMART Status Not Supported Connection ID 13576781929167280 Partition Map Scheme Unformatted 11 Format Click on either the Format area or the Blue up down arrows Select Mac OS Extended journal 12 After selecting the type of format click the Partition or Apply tab in the lower right of the screen On the next screen Partition Disk click Partition or Apply again U IB 232 9 WDC wD25 8 Macintosh HD 2 7 TB Rocraid SONY DVD RW DW D Partition Disk Partitioning this disk will change one of the volumes No volumes will be erased This volume will be added ROCSTOR Are you sure you wish to partition the disk Rocraid Cancel Partition To partition the selected disk choose a volume scheme Set the name format and size for each ROCSTOR volume Then click Apply A new volume will be created Size 2 7 Disk Description Rocraid Total Capacity 2 7 3 000 501 420 032 Bytes Connection Bus FireWire Connection Type txternal Write Status Read Write SMART Status Not Supported Connection ID 13576781929167280 Par
40. lp gt Mm e ms Computer Management Local volume Layout Type File System Status Capacity Free Space System Tools Pinna s2cs 23 66 8 Event View E Select one or more disks to initialize Unknown 931 43 GB 931 43 GB Not Initialized Unallocated The Arcticroc 2 Bay RAID will show up in the lower menu as an Unallocated disk The color of the bar should be black a Computer Management Partition Basic NTFS Healthy System 74 52GB 30 60 41 Shared Folders Local Users and Groups Performance Logs and Alerts Removable Storage Disk Defragmenter Disk Management amp fe Services and Applications c 74 52 GB NTFS Healthy System E Unallocated Primary partition Right click anywhere in the Unallocated disk area in the lower menu Click on New Partition ARCTICROC 2T 2Bay RAID System User Manual Page 47 9 Youaretaken to Welcome to the New Partition Wizard Click Next New Partition Wizard Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk Abasic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS DOS to gain access to partitions on basic disks To continue click Next New Partition Wizard Select Partition Type There are three
41. lso referred to as Mac OS Standard or erroneously as HFS Standard During development Apple referred to this file system with the codename Sequoia HFS Plus is an improved version of HFS supporting much larger files block addresses are 32 bit length instead of 16 bit and using Unicode instead of Mac OS Roman or any of several other character sets for naming the items files folders Names were normalized to a form very nearly the same as NFD there are some minor differences derived from the fact that the HFS Plus format was finalized before Unicode had standardized the NFD format HFS Plus permits filenames up to 255 UTF 16 characters in length and n forked files similar to NTFS though almost no software takes advantage of forks other than the data fork and resource fork HFS Plus also uses a full 32 bit allocation mapping table rather than HFS s 16 bits This was a serious limitation of HFS meaning that no disk could support more than 65 536 allocation blocks under HFS When disks were small this was of little consequence but as larger capacity drives became available it meant that the smallest amount of space that any file could occupy a single allocation block became excessively large wasting significant amounts of space For example on a 1 GB disk the allocation block size under HFS is 16 KB so even a 1 byte file would take up 16 KB of disk space HFS Plus volumes are divided into sectors called logical blocks in HF
42. nections is used the resulting speed will be limited to the lowest one available q When only one of the FireWire connectors is plugged in the other FireWire connector will be viewed as a daisy chain port When only one of the USB or eSATA connectors is plugged in the connector will be viewed as its original port either USB or eSATA respectively RAID MODES A Redundant Array of Independent or Inexpensive Disks RAID is a system that utilizes multiple hard drives to share or replicate data among the disks The benefit depending on the selected RAID Mode combinations of disks is one or more of the following increased data integrity fault tolerance and throughput or capacity when compared to single drives Deleting the current partition prior to changing RAID modes is highly recommended _ Using identical HDDs with the same capacity and RPM and from the same manufacturer is highly recommended for best capacity utilization Raid Mode Comparison List RAID mode Size Safe Fast RAID 0 1 c Xx Xx xxx RAID 0 Striping RAID 0 Striping is a performance oriented non redundant data mapping technique It combines multiple hard drives into a single logical unit Instead of seeing several different hard drives the operating system sees only one large drive Striping splits data evenly across two or more disks simultaneously dramatically increasing performance Striping can be implemented in disks of differing
43. ner cables that let air cooling work more efficiently and more reliable operation with tighter data integrity checks than the older Parallel ATA interface SATA 1 5 GB s and SATA 3 GB s SATA is designed to be backward and forward compatible with future revisions of the SATA standard SERIAL External SATA a 3 Gb s Maximum cable length is 6 6 Ft 2 meters USB and FireWire allow longer distances This table shows the real speed of SATA 1 5 Gbits s and SATA 3 GB s SATA 1 5 Gbits s SATA 3 Gbits s Frequency 1500 MHz 3000 MHz Bits clock 1 1 8b10b encoding 8096 8096 Bits Byte 8 8 Real speed 150 MB s 300 MB s SATA offers performance as high as 3 0 GB sec per device with the current specification It also offers new features such as hot swapping Comparison Chart SERIAL SATA SATA 44 Raw Transfer Bandwidth Speed Power Mbits s Mbits s Max Cable Length Feet meters Provided Device per channel SAS 3000 375 26 Ft 8 m No 4 eSATA 3000 375 6 5 Ft 2 m No 1 15 W port multiplier SATA 300 3000 375 3 3 Ft 1 m No 1 per line SATA 150 1500 187 5 3 3 Ft 1 m No 1 per line PATA 133 1064 133 18 inches 0 46 meters No 2 FireWire 3200 3144 393 100 Cables available for 100m 12 25 V 15 W 63 FireWire 800 786 98 25 100 11 m 12 25 V 15 W 63 FireWire 400 393 49 13 15 Ft 4 5 m 12 25 V 15 W 63 USB 2 0 480 60 5 14 m 5 2 5 W 127 USB 3 0 4800 600 TBD 5V 2 5W 127 Ultra 320 SCSI 2560 320 39 Ft 12 m
44. on your motherboard Insert the card in the available PCI Express slot Ensure that the card is firmly seated in the slot Replace the housing of your computer System Frame PCI Express Mounting Bracket Driver Installation Follow the provided prompts to complete the driver installation In the Windows system the Add New Hardware Wizard will automatically open Insert the installation CD included in the package navigate to and open the installation file For Mac OS insert the installation CD and locate the Mac driver installation file Follow the provided prompts to complete the driver installation Please refer to User s Manual for eSATA Host Card on our website Verify Driver Installation Mac OS LIN 57 p m 99 Mon Silicon Image 51 3132 SATALink Controller Power off Card _ Ifa driver installation failure error message appears after restarting the computer follow the recommendations provided in the error message Windows OS 1 Right click the My Computer icon on your desktop and choose Manage from the pop up menu 2 Double click Device Manager Double click SCSI and RAID controllers 4 Verify that the Sil 3132 SATALink Controller appears as shown below Device Manager Windows 2003 and XP File Action Help e gt lt PSwD2 Computer Disk drives 9g Display adapters 2 DVD CD ROM drives Floppy disk controllers lt Flopp
45. oreign components The Arcticroc 2T enclosure without Hard Drives is Made in China CONTACT INFORMATION Corporate Headquarters 8130 Remmet Avenue Canoga Park CA 91304 4129 Office 1 818 449 2000 Fax 1 818 884 8777 Email info Rocstor com Technical Support RMA Tel 888 877 7716 USA and Canada Tel 1 818 449 2000 Domestic and International Fax 1 818 884 8777 Hours 9 00 am 5 00 pm PST Mon Fri excluding holidays Email support Rocstor com Sales Info Hours 8 00 am 5 00 pm PST Mon Fri excluding holidays Email sales Rocstor com Tel 888 877 7716 Fax 818 884 8777 Corporate Government and Academic Customers Our Corporate Sales Team s goal is to help our U S A and Canadian customers find a storage solution that best serves their needs We will help you determine your best purchasing options For more information please contact the appropriate department below or call us at 1 888 877 7716 General sales information sales Rocstor com Corporate sales information corporate_sales Rocstor com Educational sales information academic_sales Rocstor com Federal State amp Local government sales information government_sales Rocstor com Resellers Business Development OEM Partners All Channel National and International Resellers VARs Consultants contact Rocstor Channel Sales In U S call 888 877 7716 Out of USA call 1 818 449 2000 Email reseller_info Rocstor com Thank you
46. ributors collectively referred to in this Limited Warranty as Rocstor with this Limited Warranty This Limited Warranty is applicable in all countries and may be enforced in any country where Rocstor or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty However warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase Rocstor warrants that the Rocstor hardware product and all the internal components of the product that you have purchased or leased from Rocstor are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from Rocstor Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser
47. rocstor store your future ARCTICROC 2T User Manual 2 Bay RAID System eSATA 2xFireWire 800 FireWire 400 amp USB Raid 0 Raid 1 and JBOD TABLE OF CONTENTS IMPORTANT NOTICES 5 2 nie 4 SAFETY NOTICES u ua asi 4 GENERAL NOTICES m T TECLAS 4 CAPACITY DISCLAIMER weiss cucciavecwdccueatoncdordssencuuveuuadSvcuSecuss eaneusstiedecs asebanecamalancussedadedsdeleatencioassvcesendsncseasbes 4 CARE AND HANDLING siccadiceletecusavccgeddasteadersteacdeiaardecdatanconsacsdecasacs ede acadaaes edecuoeddsheagaasecagesedecsaaseandes 4 FCC B RADIO FREQUENCY INTERFERENCE STATEMENT 5 A PRECAUTIONS FOR THE RAID SYSTEM 5 GENERAL Su u lu usu ua 6 INTRODUCTION 22 1 asusaqasqatuyaqassasstahia qaqa sqa qawhantsqu qakhssanyapass Qhepa paqsakyasaaatuqaqaalakuykusaqyaquqayabaqqaqawya qataq 6 BOX CONTENTS u l L gue u uuu u eno CE cepe Susa EEEL yawa cvcugeceescsessecdsedectesatevssateadetes 6 SPECIAL FEATURES uuu naa ua aaa a aqu a Qa auqa a lisavecaaieuddetaeuaetdacueideancscesaeteus 7 MINIMUM SYSTEM REQUIREMENTS
48. rop down Partition menu will appear ARCTICROC 2T 2Bay RAID System User Manual Page 37 232 9 WDC WD2500J B Macintosh 2 7 TB Rocraid SONY DVD RW DW D150A First Aid Volume Scheme ROCSTOR Erase Partition RAID Restore Volume Information Name format Size To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply Disk Description Rocraid Connection Bus FireWire Connection Type External Connection ID 13576781929167280 Total Capacity 2 7 TB 3 000 501 420 032 Bytes Write Status Read Write SMART Status Not Supported Partition Map Scheme Unformatted In the Partition menu you may select any number of partitions available under Volume Scheme Normally select 1 partition ROCSTOR xj d s a 1232 9 WOC WD2500J RAD esaet Bl Macintosh HD 2 7 Rocraid SONY DVD RW DW D150A Name m Volume Scheme Volume Information Format Size To partition the selected disk choose a volume Scheme Set the name format and size for each Untitled 1 volume Then click Apply A new volume will be created Size 2 7 Disk Description Rocraid Connection Bus FireWire Connection Type External Connection ID 13576781929167280 Total Capacity 2 7 TB 3 000 501 420 032 Bytes Write Status Read Write SMART Status Not
49. th ends of the USB 2 0 eSATA FireWire 400 or FireWire 800 cable s into the corresponding port of the RAID System and the host Use only ONE cable It is highly recommended to select only one interface to do data transfer Turn the power switch to the ON position mumnm mununmunu s When connected the Power LED light will be green the HDD LED lights will become white and blink about 15 seconds If the HDDs are inside the RAID System the HDD LED lights will remain steadily white If there are no HDDs inside the RAID System the HDD LED lights will turn OFF after blinking I III ANS IN IN You are now ready to begin using your RAID System Ready to GO Due to compatibility issues if you use the eSATA interface to do the data transfer the Silicon Image eSATA host controller is highly recommended Connecting Multiple Devices Using FireWire 400 or 800 you can connect other computer hardware or digital devices to your RAID System This connection is called Daisy chain Items which may be connected might be such as digital video camera another HD or DVD writer However you must use the same interface in order for Daisy Chain to work The computer will not recognize the different interfaces if they are all used at the same time In addition if a mix of con
50. the voltage varies significantly from different devices Voltage is specified as unregulated and should nominally be about 25 volts range 24 to 30 Apple s implementation on laptops is typically related to battery power and can be as low as 9 V but more likely about 12 V FireWire 400 IEEE 1394a 1394a also standardized the 4 pin connector already widely in use The 4 pin version is used on many consumer devices such as camcorders some laptops and other small FireWire devices Though fully data compatible with 6 pin interfaces it lacks power connectors FireWire 800 IEEE 1394b 9 pin FireWire 800 3200 IEEE 1394b connector was introduced commercially by Apple in 2003 This newer 1394 f ca f specification 1394b and corresponding products allow a transfer rate of 786 432 Mbits sec full duplex via new encoding scheme termed beta mode It is backwards compatible to the slower rates and 6 pin connectors pel of FireWire 400 However while the IEEE 1394a and IEEE 1394b standards are compatible the FireWire 800 s connector is different from FireWire 4005 connector making the two cables incompatible An adapter or adapter cable purchased from a local electronics store allows the connection of older FA devices to the newer port The full IEEE 1394b specification supports data rates up to 3200 Mbits sec over beta mode optical connections up to 320 Ft 100 meters in length Universal Serial Bus USB is a ser
51. tition Map Scheme Unformatted Rocraid i2 L dL Enable Journaling New image Convert Resize image E 232 9 GB WOC WD2500J E Macintosh 12 7 Rocraid SONY DVD RW DW D150A First Aid Erase Partition RAIO Restore Volume Scheme Volume Information Name ROCSTOR Format Mac OS Extended Journaled Size install OS 9 Disk Drivers To partition the selected disk choose a volume scheme Set the name format and size for each ROCSTOR volume Then click Apply new volume will be created Size 2 7 Options Revert Apply Creating partition SW W W W W W W w WC Disk Description Rocraid Total Capacity 2 7 8 3 000 501 420 032 Bytes Connection Bus FireWire Write Status Read Write Connection Type External Connection ID SMART Status Not Supported 13576781929167280 Partition Map Scheme Unformatted ROCSTOR Macintosh J ROGSTOR 13 The Arcticroc 2 Bay RAID will begin to format and upon completion the icon with your designated name will appear on the Desktop The next screen will ask you to backup your data using the Time Machine application Click Cancel or Use as Backup Disk Macintosh HD ROCSTOR 1232 9 GB WDC WE ROCSTOR E Macintosh HD El 2 7 TBRocraid E ROCSTOR 5 SONY DVD RW DW ROCSTOR This volume will not be erased Size 2 7 Available space 2 7 Total Capacity 2 7 TB 3 00
52. torage solution it is recommended that all data be backed up regularly e Ensure that you follow the proper removal procedure to disconnect the RAID Do not move or disconnect this device from your computer while it is reading or writing data This may cause damage to the RAID Do not place this device near a heat source or expose it to direct flame Do not place the device near any equipment generating strong electromagnetic fields Exposure to strong electromagnetic fields may cause the device to malfunction or data to be corrupted Do not drop or cause shock to your RAID Do not spill any liquid or insert any object into the device e Do not attempt to disassemble and service the RAID during the warranty period e Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website www rocstor com for further details FCC B RADIO FREQUENCY INTERFERENCE STATEMENT This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment been tested and found to comply with the limits for a Class digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
53. types of partitions primary extended and logical Select the partition you want to create Extended partition ogical drive Description A primary partition is a volume you create using free space on a basic disk Windows and other operating systems can start from a primary partition You can create up to four primary partitions or three primary partitions and an extended partition ARCTICROC 2T 2Bay RAID System User Manual Page 11 Under Specify Partition Size click Next to accept the default setting which is the maximum size allowed New Partition Wizard Specify Partition Size Choose a partition size that is between the maximum and minimum sizes Maxium disk space in megabytes MB 114471 Minimum disk space in MB 8 ES fl Partition size in MB MIA New Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Mount in the following empty NTFS folder Do not assign a drive letter or drive path 13 In the Format Partition accept the default setting New Partition Wizard Format Partition To store data on this partition you must format it first Allocation unit size Volume label C Perform a quick format C Enable file and folder compression 14 The Volume label can be changed to any name up to 11 characters 1
54. vailable on Rocstor com website The notification shall identify any defect malfunction or nonconformity promptly upon discovery Rocstor will acknowledge receipt of the communication and issue a Return Merchandise Authorization RMA code The buyer is obligated to securely and safely package s the product preferably in the original packing materials WITH THE RMA number and deliver it together with a copy of the original purchase receipt and a description of the problem to the Rocstor home office Buyer is responsible for the product until it is received by Rocstor It is recommended that the product be insured during transportation by the sender You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping Limitation of damages Liability IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE THE ORIGINAL PURCHASER S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ROCSTOR S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE ROCSTOR IS NOT LIABILE FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT Limitation on Consequential Damages ROCST
55. xFireWire 800 FireWire400 eSATA and USB 1 1 2 0 The new Arcticroc 2 Bay RAID system provides massive storage capacity and advanced RAID configuration in a compact storage device The Arcticroc delivers extraordinary performance and reliability for both Mac and PC users Specifically designed for demanding audio video professionals the new Arcticroc contains fast SATA high capacity 3 5 drives in heat dissipating aluminum case Silent fans assure quiet operation while providing maximum id C airflow for cooling purposes The trayless function with E SmartGuider ensures swift and simple hot swapping The RAID Mode Switch permits easy configuration options of RAID O Stripping RAID 1 Mirroring and JBOD Just a Bunch of Disks Choose Rocstor drives and store your future BOX CONTENTS 2 Bay RAID System e 2 Handles e USB cable Type B to A 6 pin to 6 pin FireWire 400 1394a cable 9 to 9 pin FireWire 800 1394b cable one of these e eSATA cable e External Power Supply e Quick Start Guide 2 Spare HDD Screws on back of cover lid e HDD Screws x 8 RAID System unit Quick Start Guide FireWire 800 Cable 2 Handles FireWire 400 Cable 2 spare HDD screws provided on back part of USB Type B to caverta A Cable eSATA Cable External Power Supply Special Features e Supports current SATA II compliant HDDs fully backward compatible with SATA 1 0 and SATA 1 0a compliant HDDs e Connects
56. y disk drives E IDE controllers IEEE 1394 Bus host controllers gs Keyboards Mice and other pointing devices 3 Monitors B Network adapters 7 Ports COM amp LPT SB Processors SCSI and RAID controllers ITE IT8211 Controller Silicon Image Sil 3132 SATALink Controller Sound video and game controllers System devices Universal Serial Bus controllers EH Windows 2000 E Device Manager Action Eg ES I a m PSND2 SLI H Computer H E Disk drives 13 Display adapters 1 453 DVDICD ROM drives m 3 Floppy disk controllers aS Floppy disk drives H IDE ATA ATAPI controllers 9 87 IEEE 1394 Bus host controllers 9 8 Keyboards and other pointing devices 9 Monitors Fl BB Network adapters g Other devices 9 27 Ports amp LPT SCSI and RAID controllers eS ITE 178211 ATA ATAPI Controller Sound video and game controllers 9 88 System devices Universal Serial Bus controllers E QUESTIONS amp ANSWERS CONCERNING RAID SYSTEMS Selecting the Proper RAID Mode Q How do choose the proper RAID mode for my Arcticroc 2 Bay RAID System A The Arcticroc 2 Bay RAID is a Mass Storage device which means its capacity is sufficient for data management The differ
57. yone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Types of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts including hard drives identified by Rocstor Support Organization as pre failure Carry in Limited Warranty Service Available Monday Friday Under the terms of carry in service you may be required to deliver your Rocstor product to the Rocstor Service Center or an authorized service location for warranty repair You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTORAGE IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTORAGE IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTORAGE WHEN THE PRODUCT WAS MANUFACTURED Rocstorage shall not be responsible or liable for backing up any data that is on a drive being returned for service Expect t
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