Cavalry EN-CAHDD2BU3-ZB
Contents
1. please contact Customer Support at customersupport cavalrystorage com I see the drive in my disk manager application but not on My Computer Desktop This is usually because the drive was not initialized using the procedure described in the Installation Steps It may also mean that the drive is recognized by your computer but uses a different file system from another OS You would then need to copy all the data from it and for mat it as described in the Installation Steps Windows users may need to go to Disk Management and right click the white box next to your drive and select Change Drive Letter or Path This will allow you to access the drive under Computer or My Computer I keep getting the Device Can Perform Faster message This means that your computer does not support USB 3 0 You will need to purchase an adapter card that allows you to use the USB 3 0 protocol Our authorized parts retailer sells an excellent card for just this purpose Please contact customersupport cavalrystorage com for more information My drive doesn t seem to fit This is probably because you are using an older hard drive that is no longer being produced an IDE drive Our authorized parts retailer sells an enclosure made especially for IDE Please contact customersupport cavalrystorage com for more information If my dock is Hot Swappable why do I need to power it down before removing the drives Technically you don t But if you remove a2. t VY TROUBLE SHOOTING Solid Green A healthy functioning HDD WARNING Always switch USB cables as your Flashing Green Red The connected HDD is writing or formatting first troubleshooting step for all of the situations below We suggest that you simply unplug your Solid or Flashing Red The connected HDD is unhealthy or offline USB printer cable and plug it straight into your dock putting your original cable aside That allows a you to use a known working cable and a known No LED No HDD is connected or the HDD is in operational working USB port on your computer and eliminate those possibilities before you even begin I can t see my drive s If you have followed all of the installation steps and your drive is operational you should see it in your disk manager application If you can t then check the dock using a known working drive in the same slot If you don t have another drive plug the drive in question into your computer s motherboard Look for it in your disk manager application If you still can t find it after this you probably have a malfunctioning drive I can see my drive on my motherboard but not in the dock If this is the case there may be a problem with the USB port on your computer Try connecting the dock to a different computer If it shows up there you probably have a bad port on the original computer If it doesn t you may have a faulty dock In that case
3. E EE se E E E aE gt a E EEE E A EE AE EEN CHAPTER Se Cl COR eeen EEE HDD LED SAS COE saa A EET EEEE E E E A EA A er TOO Me DOODO sarap ana A A sy E E EE E A I A Warranty TOA OMY sesrossenireto renere nr EE EEE EEEE E EE EEEE EE ERR Contact Information ccccccccececcccecccceccecsccecececcececeececescsceecscaecsecescecescscesescaceseeees GETTING STARTED CHAPTER ee MA Y FEATURES Thank you for choosing the Cavalry USB 3 0 Hard Drive Dock USB 3 0 is the cutting edge of storage technology It offers A maximum of 640 megabytes per second file transfer speed that allows you to get the absolute highest upload and download speeds that your drives are capable of Backward compatibility with USB 2 0 motherboards and a variety of Plug and Play operating systems e The easy access dock design which allows you to use both 3 5 desktop and 2 5 notebook drives all in the same dock Y SPECIFICATIONS Model Interfaces EN CAHDD2BU3 ZB Internal 2 x SATA II External 1 x USB 3 0 up to 5 Gbit s Power Supply 100 240v 50 60 Hz US International Auto Switching Configurations JBOD Just a Bunch Of Disks O20 SI KID 0 65 Ibs Dimensions e Weight Y PACKAGE CONTENTS 2 Bay Dock e USB 3 0 Cable Power Adapter Note Hard drives are not included unless you have purchased a bundle Bundle contents vary In addition speed of dock is l
4. Zs CavVaLr vy Instruction Manual EN CAHDD2BU3 ZB USB 3 0 Dual Drive Dock Cavalry the names of series and the Cavalry logo are registered trademarks of Cavalry Storage All other trademarks or registered trademarks are the property of their respective owners When referring to hard drive capacity one gigabyte or GB equals one billion bytes and one terabyte or TB equals one trillion bytes Your computer s operating system may use a different standard of measurement and report a lower capacity In addition some of the listed capacity is used for formatting and other functions and thus will not be available for data storage Actual quantities will vary based on various factors including file size file format features and application software Cavalry reserves the right to change without notice product offerings or specifications Cavalry Storage Inc 555 East Easy St Simi Valley CA 93065 805 426 1000 Table of Contents CHAPTER 1 GETTING STARTED ou cccccccseensnnsneeeeeeeseeeeeeeeeeeeeeeeens Features and ApphcatioN ernestina e enie aaa A SEE EE i E S PEC AU ONG araa E EE E E A E SVR T A E E O E E Pack dge C OnE sroine rra E E ey reneh nnryer ener et CHAPTER 2 INSTALLATION GUIDE 0 0 cccccccccccccceeeeessssessssssnnnnaeeeeeeseseeees Product Parn Cenn CAO sessies enin e iesi ena iresi risna Pre Configured Dock Setting JBOD Mode ssssssssesessnssnennnnnrsrrrererrrerrrrrrrrrerrrereren aUan e E re a E E A E E
5. age Inc for service or repair must be packed and shipped according to the Cavalry Storage standards and guidelines Please note that packages received which deviate from Cavalry Storage packing and shipping standards may be rejected Failure to comply with any of the above will result in delays and will ultimately result in a voided warranty Please contact customersup port cavalrystorage com if you have any questions REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER CAVALRY STORAGE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS LIBRARY EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS LIBRARY IS LIM ITED IN DURATION TO THE DURATION OF THIS WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts therefore the above limitation or exclusions may not apply In addition extended service contracts with Cavalry Storage or an authorized Cavalry Storage service facility will affect the limitation on an implied warranty accordingly This warranty gives you specific legal rights and you may have other rights that vary from state to state Please go to www cavalrystorage com rmaterms com for more warranty details Ze CONTACT INFORMATION Phon
6. drive while it is being accessed by an application or some unseen system process you run a high risk of damaging your drive and at the very least loosing data This is why we recommend that you be in the habit of power ing off the drive It s one more thing to do that may remind you to close any open applications first How do I create a drive that can be used on both Mac and Windows You need to format a drive specifically with the FAT32 file system This can most easily be done on a Mac in Disk Utility Just select the drive you want to use Then select Erase gt MS Dos Fat gt Erase Once created this disk will be usable by both operating systems ee But I can see my Windows disk on my Mac or vice versa Yes you can often see a Windows disk on a Mac or a Mac disk on Windows You may even be able to pull files off of it But you WON T be able write to that disk unless it is formatted to FAT32 This goes both ways EN CAHDD2BU3 ZB 4 SUPPORT CHAPTER Ze WARRANTY INFORMATION Cavalry Storage Inc Cavalry Storage warrants all new equipment manufactured by Cavalry Storage including any accessories in cluded with its products and sold by an authorized distributor or authorized reseller against defects in material or workmanship for one 1 year from the product s original date of purchase as follows e Damaged Goods or Non functional Products Upon receipt of Cavalry Storage product if product is shown t
7. e 800 238 4453 toll free USA only 805 426 1000 Email customersupport cavalrystorage com Website www cavalrystorage com EN CAHDD2BU3 ZB 5
8. ess adapter card to enable older PCle equipped computers to access the blinding speed of USB 3 0 Please contact customersupport cavalrystorage com for more information EN CAHDD2BU3 ZB INSTALLATION GUIDE CHAPTER Y PRODUCT PART IDENTIFICATION 1 Power LED 2 HDD Status LED 3 USB 3 0 Interface Port 4 DC Power Input 5 Power Switch Yp PRE CONFIGURED DOCK SETTING JBOD Mode Just a Bunch Of Disks JBOD mode is tech speak for Just a Bunch Of Disks In other words the disks on this drive are not connected in an array You will see each disk separately in your computer like you would any other removable storage devices except these are much faster and much larger Z INSTALLATION STEPS Installation is a relatively simple process It consists of two basic steps all accomplished while your computer is already turned on Setup the dock and initialize the attached blank HDDs in the disk utility of your given operating system SET UP YOUR DOCK For both MAC and PC A Connect the Cavalry power supply B Connect the USB cable to a port on your computer that you have used recently and know to work well Take this time to temporarily eject and disconnect any other external storage devices you have This will make it easier to find your new Cavalry dock C Insert the hard drives that you are going to use into the dock Make sure that you handle them very carefully Check that they are firmly inserted
9. imited to the maximum speed of the hard drive in use Y APPLICATIONS In the past USB drives were limited by the inherent ly slow speed of the USB 2 0 protocol Although it was convenient and easy to use you needed to upgrade to the more expensive eSATA interface to access the true speed of your drives To make matters even more complicated most computer manufacturers have only recently begun to offer eSATA ports and then only on the most expensive of models Now with the Cavalry USB 3 0 Dock you can cycle through multiple hard drives on multiple operating systems right on top of your desk without ever needing to open up your computer or fiddle with tiny screws and expensive cables and connectors No longer are you held back by slow transfer speeds or expensive data ports With USB 3 0 the only thing limiting your storage speed is the hard drive you use Plus the hot swappable function allows you to do it all without ever restarting your PC or Mac ZZ SYSTEM REQUIREMENTS OS Compatibility Windows 7 Vista XP 2000 Mac OS X 10 3 Hardware Requirements USB 3 0 Port e Hard Drive Requirements 3 5 Desktop or 2 5 Notebook Internal Hard Drive with SATA II Interface Operating Environment Temperature Operating 41 131 F Non Operating 40 149 F Relative Humidity Operating 8 90 RH non condesing Non Operating 5 95 RH non condensing Cavalry Storage also sells a USB 3 0 PCI Expr
10. into the dock Be sure that you never touch any exposed circuitry or data ports on the drive or the dock Hard drives are very fragile devices D Turn the dock on and proceed to the next step Note Ensure a proper connection when inserting a drive by putting it straight down and not tilting it If a drive is not being detected turn off the dock then remove and re insert the drive Note Depending on the drives used when powering on allow up to 30 seconds for both drives to spin up to speed Note Take a moment to label your power supply with the Cavalry Model of your unit A piece of light colored masking tape or an address label works great and can save you tons of time and frustration down the road Just make sure it is attached well Caution Removing the hard drives from the dock while it is on may result in data loss EN CAHDD2BU3 ZB Z INSTALLATION GUIDE CHAPTER ee a 2 INITIALIZE YOUR BLANK HDD S For Windows A Navigate to the disk utility of your OS In Windows it s Disk Management Start Menu gt right click My Computer gt Manage gt Disk Management B Once in Disk Management look for your drives in the bottom right window You may have to scroll down to find it The disks will most easily be recognized by their size Ex If you are initializing a 1Tb drive look for a drive that is close to the same size like 931 51 Gb C Right click the disk number ex disk 3 and then select the Initialize o
11. o be defective by no fault of the customer Cavalry Storage will replace or repair the product at no cost to the customer e Freight Costs Customers are responsible for all freight costs to Cavalry Storage s service centers Cavalry Storage and its service centers are not responsible for products lost during shipping to its facilities e Data Recovery Data recovery defined as the retrieval of data from a damaged or corrupted drive is not included our Cavalry Storage s warranty Should customers need data recovery please consult an independent service provider e Warranty Disclaimer This warranty covers only hardware This warranty does not cover damage due to accident misuse abuse neg ligence or modification to any part and or accessory of Cavalry Storage products This warranty does not cover damage due to improper operation or maintenance connection to improper power supply or attempted repair by person s or facilities unauthorized by Cavalry Storage to service or upgrade the product This warranty does not cover consumables Cavalry Storage makes no expressed or implied war ranty of any kind for products with regard to performance merchantability or fitness for any particular purpose Further Cavalry Storage is not responsible for any defects in products loss or inaccuracy of data of any kind or for any direct indirect incidental or consequential damages resulting there from e Packing and Shipping Any product sent to Cavalry Stor
12. ption D Select MBR Primary Partition and NTFS for XP and for drives that are smaller than 1 TB For later versions of Windows 7 and Vista and for drives that are larger than 1 Tb select GPT GUID and NTFS E Let Windows select a drive letter and the rest of the options and press Finish Double check that Windows assigned a drive letter to each new drive Otherwise you will not see the drive s in My Computer F Now look for your drive letter s in My Computer Enjoy your new drive 2 INITIALIZE YOUR BLANK HDD S For MAC A Navigate to the disk utility of your OS In Mac it s Disk Utility Desktop gt Go gt Utilities gt Disk Utility B Once in Disk Utility look for your drive in the left hand column It can be easily identified by the model of that drive C Click on the first entry for your Cavalry drive the one closest to the top D On the right there will be a row listing operations you can perform on your drive Select Erase E Now select Volume Format gt Mac OS Extended Journaled F Click Erase G Check for your drive in Computer and or the Desktop Enjoy your new drive Note Installing an HDD with Data on it Look for your drive directly in My Computer If it does not show up it may be formatted to a different file system or it may even have developed a fault See troubleshooting EN CAHDD2BU3 ZB 2 SUPPORT CHAPTER YZ HDD LED STATUS CODES
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