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Epson TM-U325D

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1. HEX BIN 1000 1001 1010 1011 1100 1101 1110 HH RUNI ERE ONE MEM ES EL 128 144 160 176 192 208 224 240 T o 7 F B F B 1 00011 zi ag daj 177 2 00101 sol 16 162 178 m F J 5 T 4 A 3 jooni nar fu re 179 27 243 la 4 5 fow K E x s mo z D B y BT 135 isi 167 183 l r 4 7 7 a E 1000 ag 152 168 184 l 3 7 7 v 9 110011 37 ss fies is I E r a A 11010 as isa 170 186 l d B 104 Tel SS a fer a r x e c 100 o s ka 188 A N 2 A NN O D 1101 mal sz Aral s 205 221 E j1110 Malte e m a 142 158 174 so 206 222 238 254 Fi 2 gt Y z SP 143 159 175 sil 207 223 239 255 Reference Information 4 11 Page 2 PC850 HEX a G mi js TUR 100 Em i NS n ra a e an 239 255 4 12 Reference Information Page 3 PC860 Portuguese jx ner pops mr ner on an ig IHEX BIN 1000 1001 1010 1011 1100 1101 1110 11 o 0000 128 B Eu 240 1 0001 225 241 Bet ze 226 242 3 0011 P 9 227 1243 X f 4 0100 228 244 5 0101 S
2. smile p ma AE E moj d F Reference Information 4 17 International character set ASCII code hexadecimal Country Hex 23 24 40 5B 5C 5E 60 7B 7C 7D 7E Dec 35 36 64 91 92 93 94 96 123 124 125 126 Tee ESE pp Ca W eie TE ee PES France C 8 e Germany A U B U K e NI Denmark I Q ZA ol N ce 6 E Sweden a taly o X A a i Spain Pt i N Japan ei Y A i j Norway t a E JE o A je el o a Denmark II E E D oe 4 18 Reference Information Printed in Japan 1996 12
3. 950 Oceania EMC AS NZS 3548 WARNING The connection of a non shielded printer interface cable to this printer will invalidate the EMC standards of this device You are cautioned that changes or modifications not expressly approved by SEIKO EPSON Corporation could void your authority to operate the equipment CE Marking The printer conforms to the following Directives and Norms Directive 89 336 EEC EN 55022 Class B EN 55024 TEC 61000 4 2 TEC 61000 4 3 TEC 61000 4 4 TEC 61000 4 5 TEC 61000 4 6 TEC 61000 4 11 FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FOR CANADIAN USERS This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada GEREAUSCHPEGEL Gem der Dritten Verordnung zum Ger tes
4. 2 Switch Function ON OFF 2 1 Handshaking BUSY Receive buffer full Off line or receive condition buffer full 2 2 Not defined Select number of 23 a perline 42cPL 35CPL 40CPL 33CPL 7 x 9 font 9 x 9 font 2 4 2 5 Not defined 2 6 Internal use Fixed to Off 2 7 VF pin 6 reset Enabled Disabled signal 2 8 BN SA Enabled Disabled Q Notes Changes in DIP switch settings excluding switches 2 7 and 2 8 are recognized only when the printer power is turned on or when the printer is reset by using the interface If the DIP switch setting is changed after the printer power is turned on the change does not take effect until the printer is turned on again or is reset If DIP switch 2 7 or 2 8 is turned on while the printer is turned on the printer may be reset depending on the signal state DIP switches should not be changed while the printer power is on 1 18 Setting Up the Printer Parallel Interface TM U325PD These are the settings for printers equipped with a parallel interface DIP Switch Set 1 Y Notes Switch Function ON OFF 1 1 Auto line feed Enabled Disabled 1 2 Receive buffer capacity 45 bytes 4K bytes 1 3 1 8 Not defined DIP Switch Set 2 Switch Function ON OFF 2 1 Handshaking BUSY Receive buffer full Off line or receive condition buffer full 2 2 Not defined Selec
5. Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation EPSON and ESC POS are registered trademarks of Seiko Epson Corporation NOTICE The contents of this manual are subject to change without notice Copyright O 1996 1999 by Seiko Epson Corporation Nagano Japan ti EMC and Safety Standards Applied Product Name TM U325D TM U325PD Model Name M133A The following standards are applied only to the printers that are so labeled EMC is tested using SEIKO EPSON s AC Adapter provided with the printer or EPSON PS 170 power supply Europe CE marking Safety EN 60950 North America EMI FCC ICES 003 Class A Safety UL 1950 CSA C22 2 No
6. When the VALIDATION light begins blinking after printing remove the validation 2 4 Using the Printer Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some of the more common printer problems General Problems The lights on the control panel do not come on Make sure that the power supply cords are correctly plugged into the printer the power unit and to the power outlet Make sure that power is supplied to the power outlet If the outlet is controlled by a switch or timer use another outlet Printing Problems The ERROR light is blinking and the printer does not print First turn off the printer and check for a paper jam See the paper jam description on page 3 3 If there is no paper jam and the printer has been printing for quite a while the print head may be overheated If the print head is overheated the printer will resume printing when the head has cooled usually about 30 seconds If there is no paper jam and the print head is not overheated turn off the printer and turn it back on after about 10 seconds If the printer still does not work unplug the power supply cord from the outlet immediately Then contact a qualified service person Troubleshooting 3 1 The ERROR light is off but nothing is printed Try to run the self test to check that the printer works properly See the self test instructions in Chapter 1 to run the self test If the self test does not work conta
7. figure below 10 to 50 C 14 to 122 F Storage except for paper and a ribbon Humidity Operating 10 to 90 RH Storage 10 to 90 RH except for paper and a ribbon Operating environment range 90 34 C 90 x I sr 5 MUT 2 0 7 A 40 C 65 2 404 E AN 50 C 35 20 F o l 0 O 10 20 30 40 50 5 Environment temperature C Reference Information 4 9 Character Code Tables SP in a table represents space Page 0 PC437 U S A Standard Europe International character set U S A HEX 0 I 2 3 4 5 6 7 8 9 A TB C TD E F HEX BIN 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 111 o loo0o NUL DLE ISP 0 P ai p G E L i a oo 16 32 48 64 80 95 fraz 128 i44 160 re 192 208 224 240 1 0001 XON 1 A Q a q i _ T B u 17 33 451 pa ad 97 13 i77 193 209 225 241 2 2 B R b r E T jr Tr gt 2 00101 2 i Bal 5 66 8 98 114 178 194 210 226 242 3 loot XOFF 3 C S c s PE w lt a 19 35 51 Fer 83 99 115 i i47 163 179 195 pal 227 243 4 0100 PT 4 D T d t 18 E E X f 04 20 36 52 6s 84 fio 116 132 148 fresh 180 196 212 228 244 5 o101
8. number of dots for each horizontal line 400 in half dot units Character size See table below Character Sizes Character Spacing Character Columns Character structure Character size Character WxH W x H mm spacing CPL CPI Character Dot space mm ANK 1 2x3 3 half dots 40 6 7x9 Graphics 1 7 x3 0 40 6 ANK 1 6 x 3 Shalfdots 33 3 3 9x9 Graphics 2 0 x3 0 33 3 3 ANK 1 2x3 2 half dots 42 7 8 7x9 Graphics 1 6x3 0 42 7 8 ANK 1 6x3 2 half dots 35 4 5 9x9 Graphics 1 9 x3 0 35 4 5 cpl characters per line cpi characters per 25 4 mm characters per inch Notes The default is 7 x 9 2 dotspacing in half dot units and 3 dot spacing in half dot units depend on the DIP switch setting 4 2 Reference Information Paper Specifications Paper feed method Paper feed pitch Paper feed speed Paper size and weight Paper roll Friction feed Default 4 23 mm 1 6 inch Can be set in units of 0 176 mm 1 144 inch by commands Approx 105 918 mm 4 17 inches second 25 lines second continuous feeding Normal paper single ply Size Width 76 mm 0 5 mm 3 0 0 02 Maximum 83 mm 3 27 outside dia Thickness 0 06 to 0 085 mm 0024 to 0033 Mass 52 3 to 64 0 g nv 13 9 to 17 lbs 45 to 55 Kg 20 41 to 24 94 lbs 1000 sheets 1091 mm x 788 mm 143 00 x 31 02 Reference Information 4 3 Pressure sensitive pap
9. 1 4 Setting Up the Printer Connecting the Drawer N warn ne Use a drawer that matches the printer specification Using an improper drawer may damage the drawer as well as the printer NCAUTION Do not connect a telephone line to the drawer kick out connector otherwise the printer and the telephone line may be damaged Plug the drawer cable into the drawer kick out connector on the bottom of the printer next to the power supply connector I Setting Up the Printer 1 5 AnschlieBen der Lade AN WARNUNG Eine f r den Drucker geeignete Lade verwenden Bei Verwendung einer falschen Lade kann diese oder der Drucker besch digt werden A ACHTUNG Kein Telefonkabel an die Schnappsteckerbuchse anschlieBen da sonst der Drucker und die Telefonkabel besch digt werden k nnen Das Kabel der Lade an die Schnappsteckerbuchse unten am Drucker neben dem Net zanschlu anschlie en 1 6 Setting Up the Printer Grounding the Printer You need a ground wire to ground your printer Make sure that the wire meets the specifications below Thickness of wire AWG 18 or equivalent Diameter of terminal to be attached 3 2 1 Make sure that the printer is turned off 2 Connect the ground wire to the printer using the FG screw on the bottom of the printer as shown Connecting the Power Supply This printer requires an external power supply Be sure to use a power supply that matches the specifi
10. 2131 229 1245 F r HB H an sd 182 198 2141 230 246 7 anj c Mel e 151 231 1247 152 168 184 216 1232 1248 9 1001 a o lH a mu ee 153 169 1185 217 233 249 A wol S ral j 170 186 202 218 1234 250 Fa pa 8 af B tm E 1 T 1551 171 187 203 219 1235 251 F a en is E 188 204 220 236 252 D 1101 m ls E mo 142 al 190 q F au 143 159 175 191 Reference Information 4 13 Page 4 PC863 Canadian French murs precum vai HEX BIN 1000 1001 1010 1011 dre 0 0000 s m 194 226 242 Ets mtn imm 4 14 Reference Information Page 5 PC865 Nordic x s 9 A B C De jaala po EE o a 0000 Me 1 10001 Ba a isl en 4 L 196 212 4 F DR 197 213 ed Gs Gu m mh a UE ern EE EZ Eg Reference Information 4 15 Page 254 Space Page 150 166 v a e aral re AE KE ara e E ms Pu smile Duo AE E moj d F 4 16 Reference Information Page 255 Space Page 150 166 vis isl ies m zs BE E ms Pu
11. 47 OA DEFG J A period is printed for each code that has no ASCII equivalent J During the hexadecimal dump all commands except DLE EOT and DLE ENQ are disabled When the printing finishes turn off the printer or reset it to turn off the hexadecimal dump mode Note Insufficient print data to fill the last line can be printed by setting the printer off line Troubleshooting 3 5 3 6 Troubleshooting Chapter 4 Reference Information Printing Specifications Printing Method Head wire configuration Printing Direction Characters line default Character spacing default Fonts A and B Printing speed Serial impact dot matrix 9 pin serial configuration Bi directional logic seeking See table on page 4 2 See table on page 4 2 Approx 3 5 lines second 40 columns 16 cpi Approx 6 4 lines second 16 columns 16 cpi excluding data transmission time and processing time cpi characters per 25 4 mm characters per inch Note When printing exceeds the allowable print duty cycle the printer automatically stops printing In this case the printing speed described above is not guaranteed Reference Information 4 1 Character Specifications Number of Alphanumeric characters 95 characters Extended graphics 128 x 8 pages International characters 32 Character structure 7 x 9 the total number of dots for each horizontal line 400 in half dot units 9 x 9 the total
12. E 5 E U le u r o J o 21 37 ss 591 85 fan 117 133 149 165 181 197 213 229 245 6 0110 amp 6 F V f v a j a M F r n F 06 22 ss 54 70 86 102 mel 134 so 166 182 198 214 230 246 7 loui N T G W g w ju e 1 o7 23 39 55 71 Fer 103 fito 135 fan 167 183 231 247 8 11000 8 H X jh x y l n 0 Tal w 56 72 ss 104 120 136 152 168 184 232 248 9 lto01 7 I 9 I Y fi y l 16 A 9 09 25 41 57 ra 89 os Fer 137 153 169 185 201 217 233 249 A 01014 b J z j z U I ba F Q H0 26 42 58 74 oo 106 122 138 154 170 186 202 zis 234 250 B 1011 ESC K k i 1 T u 8 Fa m 27 43 54 l al or 123 139 155 171 187 203 219 235 251 c ttool FF IFS 5 lt IL N TI i F jm Jo n 12 28 44 601 76 92 108 124 140 156 172 188 204 220 236 252 p u con m m i x i 3 i g 13 29 45 pal 771 93 109 125 141 157 173 es 205 221 237 253 E t110 v gt N 5 n A pe 4 u 1 30 46 62 78 34 fio 126 142 158 174 190 206 222 238 254 xum Z O o se JA f h r qw jn js 15 31 47 el 79 951 Dil 127 143 159 175 pen 207 223 239 255 4 10 Reference Information Page 1 Katakana
13. TM U325D U325PD User s Manual 400665703 Printer Parts and Labels Printer cover Serial interface connector Parallel interface connector Control pane RECEIPT OUT VALIDATION ERROR POWER On Off switch Labels 6 CLOSE THE PRINTER COVER AN AN CAUTION VORSICHT Print head cover and print head are hot Druckkopfabdeckung und Druckkopf sind heiB N CAUTION VORSICHT Caution label for drawer kick out connector Vorsichtsetikett f r Schnappsteckerbuchse Quick Reference This Quick Reference will direct you to key areas of this Operator s Manual For a complete listing of topics see the Contents Printer Parts and Labels inside front cover Setting Up the Printer page 1 1 How to set up the printer Installing the Ribbon Cassette page 1 9 Installing the Paper Roll page 1 11 How to load the paper roll Solving Problems page 3 1 How to correct problems All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein While every precaution has been taken in the preparation of this book Seiko
14. before you run the self test 1 To perform the self test hold down the FEED button while you turn on the printer with the power switch 1 14 Setting Up the Printer 2 The printer prints the current printer settings and then the RECEIPT OUT light blinks to indicate that the printer is in the test printing standby state 3 Press the FEED button to start the second part of the test in which the printer prints a pattern using the built in character set 4 After the printer completes a certain number of lines it prints the following completed Then it enters the normal mode Note If you want to pause the self test manually press the FEED button Press the FEED button again to continue the self test Setting the DIP Switches Einstellen der DIP Schalter A CAUTION VORSICHT Turn off the printer while removing the DIP switch cover to prevent an electrical short which can damage the printer Den Drucker vor Abnahme der DIP Schalterabdeckung ausschalten um einen KurzschluB zu verhindern durch den der Drucker besch digt werden k nnte If you have special requirements you can change the DIP switch settings Wenn besondere Anforderungen vorliegen k nnen die DIP Schaltereinstellungen ge ndert werden 1 Make sure that the printer is off Sicherstellen daf der Drucker ausgeschaltet ist Setting Up the Printer 1 15 2 Turn the printer over and remove the DIP switch access cover as shown below De
15. cations K WARNING WARNUNG Using an incorrect power supply may cause fire or electrical shock Bei Verwendung der falschen Stromversorgung besteht Brand oder Stromschlaggefahr Setting Up the Printer 1 7 A CAUTION VORSICHT When connecting or disconnecting the power supply from the printer make sure that the power supply is not plugged into an electrical outlet otherwise you may damage the power supply or the printer If the power supply s rated voltage and your outlet s voltage do not match contact your dealer for assistance Do not plug in the power cord Otherwise you may damage the power supply or the printer Beim AnschlieBen der Stromversorgung an den Drucker und beim Herausziehen der Stromversorgung aus dem Drucker darf die Stromversorgung nicht in eine Steckdose eingesteckt sein Andernfalls kann die Stromversorgung oder der Drucker besch digt werden Wenn die Nennspannung der Stromversorgung und die Spannung der Steckdose nicht bereinstimmen den H ndler um Hilfe bitten Das Netzkabel nicht einstecken Andernfalls kann die Stromversorgung oder der Drucker besch digt werden 1 Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 2 Plugin the power supply s cord as shown below Notice that the flat side of the connector faces down 3 Plug the power supply s power cord into an outlet 1 8 Setting Up the Printer N
16. ct your dealer or a qualified service person If the self test works properly check the following 1 Check the connection at both ends of the interface cable between the printer and the computer Also make sure that this cable meets the specifications for both the printer and the computer 2 The data transmission settings may be different between the printer and computer Make sure that the printer s DIP switch settings for data transmission are the same as the computer s You can print the printer s interface settings using the self test If the printer still does not print contact your dealer or a qualified service person The printer sounds like it is printing but nothing is printed The ribbon cassette may not be installed properly See the instructions in Chapter 1 The ribbon may be worn out Replace the ribbon cassette as described in Chapter 1 The printout is faint The ribbon may be worn out Replace the ribbon cassette as described in Chapter 1 3 2 Troubleshooting A line of dots is missing in the printout The print head may be damaged Stop printing and contact your dealer or a qualified service person Removing Jammed Paper Follow these steps to clear a paper jam AN A CAUTION VORSICHT The print head becomes very hot during printing Allow it to cool before you reach into the printer Der Druckkopf wird beim Drucken sehr heiB Warten bis er sich abgek hlt hat bevor Sie in den Drucker fas
17. e eeta 1 7 Connecting the Power Supply e nenn 1 7 Installing the Ribbon Cassette 444 4444444440000 1 9 Installing the Paper Roll 6 rseereeeeeseeeee 1 11 Running the Self Test sa Yasa IA E et rtm ee OPERE 1 14 Setting the DIP Switches uu tapya RER R aT eee eee Ie 1 15 Serial Interface TM U325D 2 2000 n 1 17 Parallel Interface TM U325PD e 1 19 Using the Power Switch Cover eerseeeeeeeneeea 1 20 Affixing the Fastening Tape Option 444444444444 1 21 Chapter 2 Using the Printer Operating the Control Panel Lee Lee lel ee eee eee eee e eee eee eee enan 2 1 Switch zoe ei senkt e Pr V eves ae A IAG E FUIT mwa kisa 2 1 Buttons c an p a ta eee a lanbe ki di 2 1 Indicator lights isss u errar a e p RR E as 2 2 Validation Paper Handling eee eee eee e eee eee e eee eee eee 2 4 Chapter 3 Troubleshooting Troubleshooting z duse N id 3 1 General Problems i mik ae AA ala 3 1 Printing Problems 24 si eret ep d ea ena tede e 3 1 Removing Jammed Paper 66 e eeseeeeeeeee 3 3 Hexadecimal DUMP raei ime e ERU nn a ren ledit Na 3 5 Chapter4 Reference Information Printing Specifications lt a ada eee el bad 4 1 Character Specifications u uuu usa a ae eed el ev e Cus 4 2 Paper Specifications su anne DE Reh ba 4 3 Electrical Specifications eee TE NET EET A eve x re nn 4 7 Reliab
18. ellent reliability long life and good operability drop in paper loading A Multiple line validation printing possible to print a maximum of 9 lines Q Compact and light in weight a High speed printing through logic seeking control Qj Excellent reliability and long life due to adoption of stepping motor both for moving the carriage and for paper feeding Q Flexible line space setting permits printing in accordance with any user defined format A Conforms with ESC POS excellent universality of control B Built in drawer kick out interface provides capability to drive two drawers Q4 Selectable character fonts 7 x 9 and 9 x 9 4 Semi automatic paper loading capability J AC adapter provides compact power supply 4 Automatic status back ASB function that automatically transmits changes in printer status Accessories Q AC adapter 4 EPSON ribbon cassette ERC 38 P or ERC 38 B Options 4 EPSON power supply unit PS 170 A Printer fastening tape Model No DF 10 vi Contents Chapter I Setting Up the Printer Unpacking 240214 A xx A Du ua ed Peek 1 1 Selecting AAA e te A he ete tele pa an 1 2 Adjusting the Paper Roll Near End Sensor eee eee eee eee eee eee e onon 1 2 Connecting the Cables and Grounding the Printer 1 4 Connecting the Computer e lele eee ee ee eee 1 4 Connecting the Drawer icem ke Re es 1 5 Grounding the Printer isses tandans a des dan dan e e
19. er Maximum 1 original 2 copies Size Width 76 mm 0 5 mm 3 0 0 02 Maximum 83 mm 3 27 outside dia Thickness 0 05 to 0 08 mm 0020 to 0031 Total thickness should be 0 2 mm or less and each sheet should be 0 05 to 0 08 mm Recommend MITSUBISHI PAPER ed paper MILLS LTD Non carbon paper blue color Top and middle sheets N40Hi thickness 0 06 mm mass 47 2 g m Bottom sheet N60 thickness 0 08 mm mass 68 0 g m Note When using original 2 copies the total is 3 the edges of the paper might fold when the temperature is 34 C and the humidity is 90 4 4 Reference Information Validation paper Paper size W x L Single ply paper thickness without copy paper Copy paper thickness Example Normal pressure sensitive and carbon copy paper 135 mm x 70 mm minimum to 182 mm x 182 mm maximum b 31 x 2 76 to 7 17 x 7 17 maximum 9 lines at 4 23 mm 17 pitch 0 09 mm to 0 12 mm 0035 to 0047 Backing 0 07 mm to 0 12 mm paper 0028 to 0047 Copy and 0 04 mm to 0 07 mm original 0016 to 0028 paper Carbon Approximately 0 035 mm copy paper 00138 Total 0 09 mm to 0 31 mm thickness 1 0035 to 012 Original 2 ply copy Original paper 0 04 mm 0016 Carbon copy paper 0 07 mm 0028 0 035 mm 0138 x 2 sheets Copy paper 0 04 mm 0016 Backing paper 0 07 mm 0028 R
20. fications Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly However if you will stop the printing using the paper roll near end sensor you can use glued type paper rolls 1 Using scissors cut the leading edge of the paper roll as shown MI 2 Turn on the printer and open the printer cover 3 Insert the paper roll Setting Up the Printer 1 11 Note Be sure to note the correct direction that the paper comes off the roll as shown below 4 Hold both edges of the paper and insert it straight into the paper slot The printer feeds the paper automatically 1 12 Setting Up the Printer 5 Tear off the paper then close the cover Note Before closing the cover make sure that the paper from the paper roll is not slack Setting Up the Printer 1 13 To remove the paper roll follow the steps below 1 Open the printer cover 2 Pullup the paper and cut the paper at the dotted line shown in the illustration below Cut here 3 Remove the paper roll from the printer 4 Press the FEED button to remove the remaining paper Running the Self Test Any time that you want to check the performance of your printer youcan run the self test described below This shows whether your printer is working correctly It is independent of any other equipment or software Note Be sure to install the ribbon cassette and the paper roll
21. formation Q Validation paper with holes e g sprocket holes within the areas shown below must not be used Otherwise the paper cannot be detected by the must not be used paper sensor Translucent paper ER p Holes are prohibited Bu got in this area Y 7mm 28 Inserting direction 11mm 43 Electrical Specifications Packaged AC adapter 2 Manufacturer Factory setting Voltage Number North America 120 V10 PB 6509 60 Hz Current consumption Operating excluding driving drawer kick out Mean approx 43 W Standby Mean approx 6 W Reference Information 4 7 Reliability Life MTBE MCBF Print head life Validation switching operation life 4 8 Reference Information 20 000 000 lines Q End of Life is defined as the point at which the printer reaches the beginning of the Wearout Period 180 000 hours Q Failure is defined as Random Failure occurring at the time of the Random Failure Period 49 000 000 lines 1 This is an average failure interval based on failures relating to wearout and random failures up to the life of 20 million lines 150 million characters when printing an average of 2 dots wire per character 500 000 transactions Environmental Conditions Temperature Operating Oto 50 C 32 to 122 F when the temperature is 30 C or more there is a limitation for the humidity Refer to the
22. icherheitsgesetz Maschinenl rminformations Verordnung 3 GSGV ist der arbeitsplatzbezogene Ger usch Emissionswert kleiner als 70 dB A basierend auf ISO 7779 iii About This Manual Setting Up and Using J Chapter1 contains information on unpacking the printer setting it up attaching the paper roll near end sensor and setting the DIP switches 1 Chapter 2 contains information on using the printer 1 Chapter 3 contains troubleshooting information Reference Q Chapter 4 contains specifications and character code tables Warnings Cautions and Notes NWARNING WARNUNG Warnings must be followed carefully to avoid serious bodily injury Warnhinweise m ssen sorgf ltig befolgt werden um Unf lle mit m glicherweise schweren Verletzungen zu vermeiden NCAUTION VORSICHT Cautions must be observed to avoid minor injury to yourself or damage to your equipment Vorsichtshinweise m ssen sorgf ltig befolgt werden um Unf lle mit der Gefahr leichter Verletzungen oder Sch den am Ger t zu vermeiden Note S Notes have important information and useful tips on the operation of your printer iv Introduction Features The TM U325D and TM U325PD are high quality POS printers that can print a multiple line validation and on receipt paper paper roll The printer has the following features Qj Easily changeable interface specifications for serial or parallel by exchanging the interface board A Exc
23. ility s ec 4 rri pepe us das en et mta pal beta cha canta des 4 8 Environmental Conditions en en nennen 4 9 Character Code Tables 2 usus R sola NR esu e RRR iR una 4 10 vii viii Chapter 1 Setting Up the Printer Unpacking The illustration below shows the items included for the standard specification printer Power supply lt Ribbon cassette Paper roll Manual Spacers for the paper roll Power switch cover near end sensor 2 pcs If any item is damaged please contact your dealer for assistance Setting Up the Printer 1 1 Selecting a Location Place the printer on a surface that is as horizontal as possible Make sure that the printer does not tilt more than 15 degrees The printer should be installed so that it does not move or vibrate during paper cutting or the drawer kick out operation Fastening tape is available as an option Adjusting the Paper Roll Near End Sensor Notes Use paper rolls with an inner core diameter of 10 5 to 12 5 mm so that the sensor detects the remaining paper correctly When the last portion of a paper roll bears red markings the marking is sometimes an adhesive that pulls the entire paper roll up In this case the sensor may not detect the remaining paper correctly Ifa paper roll easily becomes loose because of the quality of the paper or other factors incorrect detection of the paper end may result 1 Make sure that the power supply is disco
24. n Drucker umdrehen und die DIP Schalterabdeckung abnehmen siehe Abbildung DSW1 DSW2 00000000 00000000 3 There are two sets of switches Notice that ON is marked on each set of switches Use tweezers or another narrow tool to move the switches Es gibt zwei Gruppen von Schaltern Auf beiden Gruppen ist die Einstellung ON EIN markiert Zum Verschieben der Schalter eine Pinzette oder ein anderes kleines Werkzeug verwenden 4 Use the following tables to set the DIP switches Numbers starting with 1 are in the first set and numbers starting with 2 are in the second Die DIP Schalter anhand der folgenden Tabellen einstellen Schalter die mit 1 beginnen befinden sich in der ersten Gruppe Schalter die mit 2 beginnen in der zweiten Gruppe 1 16 Setting Up the Printer Serial Interface TM U325D These are the settings for printers equipped with a serial interface DIP Switch Set 1 Switch Function ON OFF 1 Data reception error Ignored Prints 2 2 Receive buffer capacity 45 bytes 4K bytes 3 Handshaking XON XOFF DTR DSR 4 Word length 7 bits 8 bits 5 Parity check Yes No 6 Parity selection Even Odd 7 1 8 Transmission speed see table below Transmission Speed Transmission Speed BPS bits per second 1 7 1 8 2400 ON ON 4800 OFF ON 9600 ON OFF 19200 OFF OFF Setting Up the Printer 1 17 DIP Switch Set
25. nnected from the printer 1 2 Setting Up the Printer 2 Two spacers are included See the illustration below and decide whether or not you want to use them Use them if you want the near end sensor to be triggered when distance A is 3 to 4 mm otherwise it will be triggered when distance A is approximately 6 mm 3 Secure the paper roll near end sensor and spacers with two screws When you insert the spacers be sure you set the spacers in the direction shown in the illustration Spacers Paper roll near end sensor 4 Check to be sure that the detecting lever moves freely Setting Up the Printer 1 3 Connecting the Cables and Grounding the Printer You can connect up to three cables and a grounding wire to the printer They all connect to the connector panel on the bottom of the printer which is shown below Power supply Drawer kick out Grounding screws Interface Notes There is a caution label beside the drawer kick out connector Depending on the interface installed the interface connector on your printer may look different from the one illustrated Before connecting any of the cables make sure that both the printer and the computer are turned off Connecting the Computer 1 Plug the cable into the connector on the printer and tighten the screws on both sides of the cable connector as shown 2 Connect the other end of the cable to the connector on your computer
26. oll paper 0 08 mm 0031 Total thickness 0 30 mm 0118 Reference Information 4 5 Copy capability Paper roll and Copy capability is greatly influenced validation by the ambient temperature so paper printing must be performed under the conditions described in the table below Relationship between ambient temperature and number of copies Paper roll and validation paper Number of copies Original 2 copies Ambient temperature 10 to 40 C 50 to 104 F Original 1 copy 5 to 50 C 41 to 122 F Notes on validation paper A For correct validation printing be sure that a paper roll is loaded before you use validation paper Also be aware that the printing on validation paper may also be visible on the roll paper if the roll paper is pressure sensitive paper Q Use validation paper that is flat without curls folds warps or wrinkles especially at the paper edge Otherwise the paper may become ink stained or the ribbon may get caught in the printer mechanism Q Choose validation paper carefully when glue is on the edge since paper feeding and insertion are affected by gluing conditions e g glue quality method and length and glue location decrease copying capability 4 Using a multi ply copy paper with a thick middle sheet may 3 Printing noise may change depending on paper thickness Noise may increase when thick single ply paper is used 4 6 Reference In
27. ote If you ever need to remove the cable unplug the power supply s power cord from the outlet and then grasp the connector firmly at the arrow mark and pull it straight out Installing the Ribbon Cassette Use the EPSON ERC 38 P or ERC 38 B ribbon cassette for your printer Note the label inside the printer cover that can assist you in installing the ribbon A CAUTION VORSICHT Never turn the ribbon cassette s feed knob in the opposite direction of the arrow marked on the cassette otherwise the ribbon cassette may be damaged Den Transportknopf an der Farbbandkassette nur in die durch den Pfeil gekennzeichnete Richtung drehen Andernfalls kann die Farbbandkassette besch digt werden 1 Besure the printer is not receiving data when you replace a ribbon cassette otherwise data may be lost 2 Open the printer cover 3 Turn the ribbon cassette s knob in the direction of the arrow to take up any slack in the ribbon Setting Up the Printer 1 9 4 Insert the ribbon in the position shown in the illustration below and push the ribbon cassette until it clicks Note Make sure that the ribbon is installed between the print head and the platen without wrinkles or creases 5 Turn the ribbon cassette s knob 5 or 6 times in the direction of the arrow again to take up any slack in the ribbon 1 10 Setting Up the Printer Installing the Paper Roll Q Notes Be sure to use a paper roll that meets the speci
28. r stops working and the ERROR light is blinking turn the printer off check for jammed paper and remove the paper by following the instructions on page 3 3 if necessary Then turn the printer back on If the printer still does not work unplug the power supply cord from the outlet immediately and contact a qualified service person AA CAUTION VORSICHT The print head becomes very hot during printing Allow it to cool before you reach into the printer Der Druckkopf wird beim Drucken sehr heiB Warten bis er sich abgek hlt hat bevor Sie in den Drucker fassen Using the Printer 2 3 Validation Paper Handling Notes Use only validation paper that matches the printer s specifications See Paper Specifications in Chapter 4 Be sure that a paper roll is loaded before you use validation paper Be sure that the validation paper is flat without curls folds or wrinkles 1 Send appropriate control commands from the computer to print on validation paper 2 Whenthe VALIDATION light blinks insert the validation paper into the validation paper inlet using the right edge of the validation paper inlet as a guide Follow steps and in the illustration 3 Make sure you insert the validation paper into the inlet as far as it will go 4 Whenthe validation paper is detected by the sensor the VALIDATION light is changed from blinking to on and the paper is automatically drawn into the printer and printing begins 5
29. schalterabdeckung l t sich der Netzschalter vor versehentlicher oder unbefugter Benutzung sch tzen Die Abdeckung ist wie in der Abbildung dargestellt anzubringen Um den Drucker ein und auszuschalten w hrend die Netzschalterabdeckung aufgesetzt ist einen spitzen Gegenstand wie z B einen Kugelschreiber in eine der beiden kleinen ffnungen in der Abdeckung einf hren 1 20 Setting Up the Printer Affixing the Fastening Tape Option Two sets of tape are included as an option to fasten your printer to a countertop or other surface Follow the steps below 1 Clean the countertop or other surface where the printer will be installed 2 Peelthe green backing paper off of one side of each of the two sets of tapes and affix them to the bottom of the printer as shown below 3 Peelthe green backing paper off of the other side of the tapes 4 Press the printer onto the countertop it will be held firmly in place by the fastening tape Setting Up the Printer 1 21 1 22 Setting Up the Printer Chapter 2 Using the Printer Operating the Control Panel You can feed or release paper with the buttons on the control panel The indicator lights help you monitor the printer s status RECEI CEIPT OUT VALIDATION ERROR POWER Switch The power switch on the front of the printer turns the printer on and off Buttons FEED Press the FEED button once to advance
30. sen 1 Open the printer cover 2 Pullup the paper and cut the paper at the dotted line shown in the illustration below Cut here 3 Remove the paper roll from the printer 4 Remove the ribbon cassette Troubleshooting 3 3 5 Loosen the screw on the print head cover as shown below 7 Remove all the jammed paper Note Do not pull the jammed paper in the opposite direction of paper feeding 8 Replace the print head cover and secure it with the screw 9 Replace the ribbon cassette and paper roll then close the printer cover 3 4 Troubleshooting Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems When you turn on the hex dump function the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump feature follow these steps 1 Turn on the printer while you hold down the FEED button then close the cover When the printer enters the hexadecimal dump mode it prints Hexadecimal Dump Run any software program that sends data to the printer The printer prints all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes Hexadecimal Dump 1B 401B 21 30 41 4243 8G IOABC 44 45 46
31. t number of 2 3 fee S perline 42cPL 35CPL 40CPL 33CPL 7x9 font 9 x 9 font 2 4 2 5 Not defined 2 6 Internal use Fixed to Off 2 7 Not defined 2 8 ER PERS Fixed to On Changes in DIP switch settings are recognized only when the printer power is turned on or when the printer is reset by using the interface If the DIP switch setting is changed after the printer power is turned on the change does not take effect until the printer is turned on again or is reset 5 Replace the DIP switch cover and secure it with the screw Die DIP Schalterabdeckung wieder aufsetzen und mit der Schraube befestigen Setting Up the Printer 1 19 Using the Power Switch Cover Verwendung der Netzschalterabdeckung A WARNING WARNUNG If an accident occurs when the power switch cover is attached unplug the power supply cord from the outlet immediately otherwise the printer may be damaged Wenn ein Unfall auftritt und die Netzschalterabdeckung aufgesetzt ist das Netzkabel sofort aus der Steckdose herausziehen Andernfalls kann der Drucker besch digt werden You can use the provided power switch cover to protect the power switch from accidental or improper operation Attach the cover as shown in the illustration below You can turn the power on or off with the switch cover attached by inserting a pointed object like a ball point pen through either of the two small holes on the switch cover Mit der mitgelieferten Netz
32. the paper roll one line You can also hold down the FEED button to feed the paper continuously RELEASE Press the RELEASE button to release the validation paper Notes These buttons can be disabled by the ESC c 5 command but they work whenever the printer cover is open even if they have been disabled by the ESC c 5 command The power switch and FEED button can also be used to start the self test Using the Printer 2 1 Indicator lights The control panel lights provide information on printer conditions POWER Green The POWER light is on when the printer power is on RECEIPT OUT Red This light is on when the paper roll is at the end or near the end This light blinks in the following cases When it blinks press the FEED button Q Inthe self test standby state VALIDATION Green The light is on when validation paper is inserted and the printer is ready to print The light blinks when the printer is in the validation insertion removal waiting state ERROR Red This light is on when the printer is off line except during paper feed using the FEED button and during the self test It blinks to indicate an error condition The blinking pattern shown below indicates that the temperature of the print head is too high The printer recovers automatically and resumes printing when the head cools lt Approximately 160 ms n 2 2 Using the Printer If the printe

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