Nextwindow 2700 OverlayTouch 42"
Contents
1. Connect the USB cable from the touch overlay to the power adaptor Switch on the power The touch screen should now beep when you touch it next Installing the Serial Communications Software For the serial option you need to install software on the computer to provide communications to the touch screen The serial utilities are included in the Touch Suite which you can install from the CD that comes with the product or download from NextWindow s website The Touch Suite installs five programs Program Name Purpose USB Config Allows you to change the default USB operating parameters Serial Config Allows you to configure the serial communications and to calibrate the touch screen Serial Runtime Provides serial communications between the touch screen and the computer Panel Designer Allows you to design an off screen touch panel Panel Runtime Runs the off screen touch panel Once installed these programs are available from the Start Programs NextWindow Touch menu Running the Serial Runtime program This program must be running for the touch screen to work in serial mode At installation time you can choose to run this program automatically every time the computer starts Otherwise you can start the program via the Start menu When the program is running an icon appears in the computer s system tray Microsoft Windows You can click this icon to access the serial configuration and calibration2. Waming You are about to uninstall this device from your system 6 Click OK to confirm This will remove the touch screen from the Hardware Device list To reinstall the USB device follow the instructions given in USB Installation on page 11 25 next Regulatory Compliance Information Federal Communication Commission FCC Statement For the United States of America This equipment has been tested and found to comply with the limits for a class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to op
3. Manager Universal Serial Bus Controllers On XP select Settings Control Panel System Hardware Device Manager Universal Serial Bus Controllers 4 Device Manager Lo sa File Action View Help 9 5 H a eRe 4 Universal Serial Bus controllers Generic USB Hub Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller amp Unknown Device USB Composite Device USB Composite Device USB Composite Device USB Mass Storage Device USB Mass Storage Device Q USB Root Hub USB Root Hub USB Root Hub USB Root Hub w m 2 Right click on USB Composite Device and choose Properties 24 a b nextwindow USB Composite Device Properties General Driver Details e Device type Manufacturer Location Device status USB Composite Device Universal Serial Bus controllers Standard USB Host Controller Port_ 0006 Hub_ 0004 This device is working properly 4 3 On the Properties screen verify that the location refers to the touch screen 4 Close the Properties screen 5 With USB Composite Device selected in the Device Manager list press Delete on your keyboard The computer displays the following dialog Confirm Device Uninstall I USB Composite Device
4. moves to a position at the top left of the Screen Touch and hold your finger or stylus on the screen at that position until you hear a long beep The pointer moves to three further positions in sequence top right bottom right and bottom left Touch each point in turn until you hear the beep This completes the USB calibration procedure The touch screen is now ready to use next Calibration notes When removing your finger lift it straight off the screen making sure you don t drag it across the screen You can exit calibration mode by pressing the calibrate button again or by pressing the Scroll Lock key twice Test the calibration by moving the mouse pointer around the screen checking that it closely follows your finger If the calibration is not satisfactory you can re calibrate o nextwindow Serial Installation To use serial communications you need to purchase the optional Serial Communication Pack from NextWindow The Serial Communication Pack consists of a serial cable and a power adaptor The power adaptor provides power to the touch overlay via a USB connection o nextwindow Connecting the Serial Cable Connect the 4 pole jack plug into the touch overlay Connect the DB9 serial connector at the other end of the cable into the serial port of the computer Connecting the Power Adaptor With the power switched off at source plug the adaptor into a power socket
5. options or to close the program o nextwindow Serial Calibration With a clear desktop on the computer Click the serial icon on the taskbar Bd then select Serial Config Serial Config General Misc About Comms com Comport Baud Rate 115200 Detect Port Calibration 2 Click the Calibrate button then let go of the mouse without moving it The program moves the mouse pointer to a position at the top left of the screen and displays the following dialog Calibration Calibration Started Cancel Touch and hold your finger on the screen at that position until you hear a long beep The pointer moves to three further positions in sequence touch each point in turn until you hear the beep This completes the serial calibration procedure The program displays the following dialog for a few seconds Calibration Calibration Finished next Calibration notes When moving your finger to the next calibration point lift it straight off the screen making sure you don t drag it across the screen Test the calibration by moving the mouse pointer around the screen checking that it closely follows your finger If the calibration is not satisfactory you can re calibrate next Operating the Touch Screen Mouse actions NextWindow s 2700 Touch Overlay provides full mouse functionality click drag double click and right click e Single click is performed by tapping yo
6. ATION DAMAGES FOR ANY INJURY TO ANY PERSON OR PROPERTY DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION LOSS OF PRIVACY DAMAGES FOR FAILURE TO MEET ANY DUTY INCLUDING THE DUTIES OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THE NEXTWINDOW PRODUCT THE TECHNOLOGY OR ANY COMPONENT THEREOF OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF NEXTWINDOW OR ANY SUPPLIER OR LICENSOR HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU Each of these disclaimers is in addition to and does not reduce the effect of any other disclaimer No reseller has the authority to change this warranty No event that voids this warranty will have any effect on these disclaimers or limitations of liability This warranty will be construed under the laws of New Zealand without regard to any conflict of law rules NextWindow Limited trading as Next Holdings Inc in the United States and NextWindow Uk Limited in the UK 43 College Hill Auckland New Zealand www nextwindow com 28
7. acking and checking for any damage place the touch overlay face down on a soft surface such as a clean carpet 3 Make sure the back surface of the glass is clean Important before you start e If the display screen s on off button could be obscured by the touch overlay make sure the button is in the ON position before you install the overlay but make sure the screen is turned off by using the remote control unit or wall switch e Identify where the air vents are on the monitor so that you can make sure they are not obscured by the overlay or the securing straps o nextwindow Spacers The 2700 overlay comes with suitable spacers for the monitor that it was ordered for The spacers support the weight of the overlay and also provide for air circulation All 2700 overlays have one spacer as standard but up to two extra spacers are required for certain monitors Example 2 extra spacers fitted to a 2700 overlay Position the Straps Make sure the securing straps are fitted to the overlay and if necessary slide along to suitable positions so that they will not interfere with connections or air vents on the back of the monitor Slide straps left or right as required o nextwindow Installing on a Pedestal Mounted Monitor 1 Stand the touch overlay on its bottom edge and carefully flip the top securing straps the shorter ones over to the front of the overlay 2 Liftthe overlay onto the monitor at an angle as
8. as a plasma or LCD into an interactive display You can control a computer application simply by touching the screen The 2700 can be connected to the computer via a serial or USB cable thus providing maximum versatility The USB option is HID compliant providing true plug and play operation just like a USB mouse The standard 2700 Overlay is powered via the USB interface from the computer and hence does not require a separate power supply To use the serial option you need to purchase the Serial Pack and also install the serial communications program which is part of the Touch software suite see below The main steps to install the 2700 Touch Overlay are as follows e Unpack the 2700 Touch Overlay e Fit the touch overlay to the display screen e Connect all the cables e Perform a simple calibration procedure Touch Software Suite For USB communications you do not need to install any software However an optional USB Configuration program that allows you to change various default settings is available in the Touch software suite Touch is provided on a CD with the product and can also be downloaded from NextWindow s website Once installed these programs are available from the Start Programs NextWindow Touch menu Capabilities The following table shows the touch functionality provided by a NextWindow 2700 with different operating systems x next Windows 7 Home Premium Sta
9. e appropriate procedures are described in the following sections o nextwindow USB Installation USB installations require no special software the touch overlay communicates directly with the computer s operating system via the USB interface just like a USB mouse Connect the USB cable from the touch overlay to the computer Velcro cable tie LT You can use the Velcro cable tie provided in order to fasten the USB cable at the back of the monitor Once the cable is connected the computer automatically detects the USB device the touch overlay and after a short pause displays a series of messages on screen J Found New Hardware x Your new hardware is installed and ready to use Note the computer only displays the above message the first time you plug in the USB cable The next time you plug in the cable the computer will be already configured for the device o nextwindow For USB communications you do not need to install any software However an optional USB Configuration program is provided that allows you to change the default operating parameters if required see page 16 Before operating the touch screen you need to calibrate it USB Calibration With a clear desktop on the computer Press Scroll Lock on the computer keyboard six times Or Gently push a ballpoint pen into the hole on the side of the unit until you hear a beep The mouse pointer automatically
10. e computer run the utility program CalibrateNWTS which is available on the CD or can be downloaded from NextWindow s website GOOG Calibrate NextWindow Touch Screen araara Vetoreeottepereeey epe Calibrate Quit After a few seconds the utility automatically puts the touch screen into Apple Mac mode You then need to calibrate the touch screen before using it Calibrating when Connected to an Apple Mac Computer You can calibrate the 2700 Touch Overlay using the calibration button which is recessed in a hole on the side of the overlay Alternatively use the utility program CalibrateNWTS as described above With a clear desktop on the computer e Use the mouse to click the Calibrate button in CalibrateNWTS Or e Gently push a ballpoint pen into the hole on the side of the unit until you hear a beep 20 g nextwindow The mouse pointer automatically moves to a position at the top left of the screen Touch and hold your finger or stylus on the screen at that position until you hear a long beep The pointer moves to three further positions in sequence top right bottom right and bottom left Touch each point in turn until you hear the beep This completes the calibration procedure Calibration notes When removing your finger lift it straight off the screen making sure you don t drag it across the screen Test the calibration by moving the mouse pointer around the scr
11. een checking that it closely follows your finger If the calibration is not satisfactory you can re calibrate 21 x next Cleaning the Touch Screen To clean the touch screen use a lint free soft cloth dampened with standard household glass cleaning solution as follows 1 Spray a small amount of glass cleaner onto the cloth 2 Wipe the glass of the touch screen to remove any dirt dust or finger marks 3 Wipe the clear surfaces around the edges of the screen 4 Remove any residual glass cleaner with a dry soft lint free cloth WARNING Do not spray the cleaner directly onto the touch screen as this could leave residue on the optical surfaces Do not use an abrasive cleaner or rough cloth as this could damage the optics Buzzer Tones The touch overlay emits the following tones on various actions Action Buzzer Tones Power up lt beep gt Touch lt beep gt Double touch lt beep gt lt highest beep gt Touch and hold lt beep gt high beep gt Fault lt long beep gt lt long beep gt lt long beep gt Enter calibration mode long beep gt Exit calibration mode long low beep gt 22 next Troubleshooting This section provides some solutions to possible problems that might occur with the touch screen If the problem persists contact your NextWindow product support provider for further advice Touch screen does not respond to touches Make sure the communications cable USB or s
12. erate the equipment 26 x next Damaged Goods In the event of damage to this Product or packaging you should immediately advise the shipper and the reseller who sold you the product Retain all original packaging Future shipment of this product in incorrect packaging may void your warranty Limited Warranty NextWindow Limited trading as Next Holdings Inc in the United States and NextWindow UK Limited in the UK Supplier warrants to the original end user retail purchaser from an authorized reseller and each subsequent end user owner of this Touch Unit the Product that the Product will be free from defects in materials and workmanship under normal use and will substantially conform to the specifications and descriptions in the user documentation for 12 months from the date of purchase the Warranty Period If the Product fails to meet the requirements of this warranty and the reseller from whom you purchased the Product receives the Product and all other required information and materials from you before the end of the Warranty Period Supplier will repair and or replace at Suppliers option the Product To claim under this warranty you must return the Product to the reseller from whom you purchased the Product with proof of purchase You will be responsible for all shipping and insurance charges You assume all risk of loss and or damage to the Product until it arrives at the reseller from whom you purchased the Product s fac
13. erial is connected to the computer and to the touch overlay Make sure the touch screen is connected to a USB port that provides enough power for it some peripherals such as keyboards include USB ports that do not provide sufficient power for certain devices Try connecting the touch screen to a different USB port on the computer Cursor does not accurately follow your finger This can occur if the touch overlay has not been calibrated correctly To fix the problem re calibrate the touch overlay see the relevant sections on USB or serial calibration in this manual Unable to calibrate the touch overlay If you have a problem with calibrating the touch overlay contact your NextWindow support provider for assistance The cursor moves erratically Make sure there is nothing blocking the optics of the touch screen There are two sensors in the top corners of the screen that need unobstructed views across the surface of the glass to the bottom and side edges Clean the glass and edges of the screen For instructions see Cleaning the Touch Screen on page 22 23 a ig nextwindow USB not recognized message appears on screen To remedy unplug the USB cable then plug in the USB cable again If this does not fix the problem you may need to uninstall and reinstall the USB device See the next section Uninstalling and Reinstalling the USB Device 1 From the Start menu on Win 7 select Settings Control Panel System Device
14. from the date of purchase Some states and countries do not allow limitations on how long an implied warranty lasts so the above warranty period may not apply to you If any limitation or exclusion of liability in this warranty is invalid and Supplier becomes liable for loss or damage that would otherwise have been excluded such liability will be limited to the total amount actually paid by you for the Product You will need to provide proof of purchase showing date place and serial number at the time you request Warranty service Travel costs are specifically excluded on all Products Travel costs include but are not limited to taxi launch fees aircraft rental subsistence customs shipping and communication charges etc 27 f next Disclaimers and Other Provisions EXCEPT AS SPECIFICALLY STATED IN THIS LIMITED WARRANTY A SUPPLIER PROVIDES THE PRODUCT WITH ALL FAULTS B THE ENTIRE RISK AS TO SATISFACTORY QUALITY PERFORMANCE ACCURACY AND EFFORT IS WITH THE PURCHASER AND USER C SUPPLIER MAKES NO WARRANTY AGAINST INTERFERENCE WITH ANY PURCHASER S OR USER S ENJOYMENT OF THE PRODUCT OR AGAINST INFRINGEMENT AND D SUPPLIER DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE CONTINUOUS OR ERROR FREE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL NEXTWINDOW OR ITS SUPPLIERS OR LICENSORS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER INCLUDING WITHOUT LIMIT
15. he touch overlay to the computer For the serial option you also need e Serial cable e Power adaptor e Serial communications software Safety Notes e The touch overlay contains glass that can add significant weight especially for large format displays It is essential that the monitor s stand is strong and stable enough to support the combined weight of the touch overlay and monitor e For alarge screen you need two people to install the touch overlay safely o nextwindow Parts of the Touch Overlay The 2700 Touch Overlay consists of aluminium extrusions joined at the corners with cast zinc corner pieces The electronics and connection sockets are housed in the top bar of the overlay Soft padding is provided to protect your monitor when the overlay is fitted to it The overlay is secured with straps which allow flexibility for fitting to different manufacturers monitors Glass retainer clip Securing strap Soft mounting pad x next Installation Instructions Different methods are used for different applications e For pedestal mounted screens the touch overlay can be fitted to the screen where it stands e For wall mounted screens the screen may need to be removed from the wall first and then fitted to the touch overlay The installation normally requires two people Preparation 1 Make sure the monitor is stable and situated so that you can walk all around it 2 After unp
16. ility If the reseller from whom you purchased the Product reasonably determines that the Product has not failed to meet the standards of the warranty you will be liable for the cost of return shipment to you The reseller from whom you purchased the Product may require payment of such costs before returning the Product to you and the risk of loss and or damage will remain with you notwithstanding the reseller from whom you purchased the Product s possession of the Product This remedy is the only remedy under the warranty By exercising this remedy you waive all other claims arising out of or relating to the failure of the Product to conform to the warranty Limitations This warranty does not apply if the Product has been damaged or rendered defective as a result of incorrect installation misuse accident corrosion abuse shipment of this Product in incorrect packaging or other external causes wear and tear in excess of that normally expected failure of any external resources necessary for the Product s operation or exposure to water Repair or attempted repair by any person other than Supplier or one of its approved Service centres commercial use and or alteration or removal of any serial number each will void this warranty Except where Supplier or one of its authorized installers has completed the installation Supplier assumes no responsibility for damage incurred during installation Any implied warranties will only last for 12 months
17. og nextwindow NextWindow 2700 Touch Overlay Installation Guide optical touch V1 6 x f next Table of Contents Introduction sissies ocior iibri tnra eoa e Pets mne rarae iod nea rc vain aca 2 Capabilities 2 rn eene ee 3 Unpacking the Unit ruusssvvnnnnnnvnnnnnnvnnnnnnvnnnnnnnvnnnnnnennnnnnvnnnnnnnvnnnnnnenennnnvnnnnnnn 4 Installation Instructions ruuaravvennnnnvnnnnnnvnnnnnnnennnnnnvnnnnnnennnnnnnennnnnnvnnnnnnenne 6 USB Installation ree 11 Serial Install tion iere Eee 14 Operating the Touch Screen rnrsvnnnnvnnnnvnnnnvnnnnnnnnnvnnnnnnnnnvnnnnnnnnnvnnnnnnnnnenn 19 Operating with an Apple Mac Computer eene 20 Cleaning the Touch Screen eese nnns 22 Troubleshooting r srrnnnnnvvnnnnnnvnnnnnnnvnnnnnnennnnnnvnnnnnnnennnnnnnnnnnnnennnnnnenennnnevennnnn 23 Regulatory Compliance Information eee 26 Terminology Monitor refers to the plasma or LCD screen Sometimes referred to as display screen Touch overlay refers to NextWindow s overlay that fits onto the monitor and provides the touch functionality Touch screen refers to the combined unit the monitor and the touch overlay Copyright NextWindow Ltd 2009 All rights reserved next Introduction Congratulations on your purchase of a NextWindow 2700 Touch Overlay This product turns a large format display such
18. rter Professional Mac XP Vista Home Basic Ultimate Linux OS X Serial Single touch Yes Yes Yes Yes Yes Yes Yes Digitiser mode No Yes Yes Yes No No No Win 7 multi touch No No No Yes No No No Multi touch API Yes Yes Yes Yes No No No Multi Touch and Gestures on Windows 7 The latest operating systems from Microsoft and other vendors support multi touch features such as two touch gestures NextWindow s 2700 overlay is multi touch capable and supports gestures To download the multi touch driver visit NextWindow s website Application Programming Interface NextWindow s Application Programming Interface API provides functions for developing multi touch applications See NextWindow s website for details HID compliant plug and play mouse functionality click drag double click and right click HID compliant USB digitiser 3 Requires NextWindow driver NextWindow s Application Programming Interface 3 next Unpacking the Unit Unpack the unit taking care not to damage the surfaces Check the product for any signs of damage in transit Installation Requirements Once you have unpacked the unit make sure you have the following e The display monitor that you are going to mount the touch overlay onto e The computer that runs your software application including the cable that connects the computer to the display screen e The USB or serial cable to connect t
19. shown below and locate the top edge first 3 Lower the bottom edge of the overlay into place 4 While holding the overlay in place so that it cannot fall off attach the straps at the rear and pull tight to secure the overlay Note You need two hands to fasten the straps It is advisable to have someone hold the overlay securely in place while you do this Short strap a nextwindow LAK AA AAA AA MAA Ad Added 3 bar slider 5 Tuck the loose end of the strap into the 3 bar slider provided x next Installing on a Wall Mounted Monitor To install the touch overlay on a wall mounted monitor first remove the monitor from the wall and then place it onto the overlay This will require two people Lower the monitor onto the touch overlay top edge first Make sure the top is a snug fit then lower the bottom onto the overlay Tighten the straps firmly around the display screen making sure that they do not cover any connections or air vents Re hanging the monitor Re hang the monitor onto the wall taking care not to dislodge the touch overlay Connecting Cables and Switching On Connect the cables and switch on power in the following order 1 Connect the video cable from the computer to the monitor 2 Connect power to the monitor and switch on 3 Connect power to the computer and switch on 4 The next part of the installation depends on whether you are using the USB or the serial communications option Th
20. u finger once on the screen e Double click is performed by tapping your finger twice on the screen in quick succession e Drag is performed by touching and moving your finger across the screen without lifting off e Right click is performed by touching and holding your finger in one position for a short time The sensitivity of double click and right click can be set using NextWindow s USB Config software You can disable the right click function completely by setting its response time to zero When you touch the screen by default it emits a beep You can disable this by setting the buzzer time to zero using the USB Config software Operating notes The touch screen does not require pressure to sense a touch For best results point at roughly right angles to the screen and keep the rest x of your hand clear of the glass When removing your finger lift it straight off the screen making sure you don t drag it across the screen 5 Part of the Touch Suite See page 16 next Operating with an Apple Mac Computer To operate with an Apple Mac computer the 2700 Touch Overlay must be in Apple Mac mode This is achieved by running NextWindow s CalibrateNWTS utility program which also allows you to calibrate the touch screen You only need to run this program once when first connecting to an Apple Mac To Enable Apple Mac Mode 1 With the USB cable connected from the touch overlay to th
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