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HP Pavilion g6-1075sa

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1. Service access cover see Service access cover on page 44 Hard drive See Hard drive on page 45 Optical drive See Optical drive on page 47 WLAN module see WLAN module on page 49 Memory module see Memory module on page 51 Keyboard see Keyboard on page 52 Remove the top cover 1 Position the computer display side up with the front toward you and open the computer as far as possible Component replacement procedures 55 2 Release the three zero insertion force ZIF connectors 1 to which the ZIF cables are attached Then disconnect the power button cable 2 the TouchPad cable 3 the TouchPad button cable 4 and USB board cable 5 from the system board 3 Remove the two Phillips 5 0x2 5 screws that secure the top cover to the computer 4 Turn the computer upside down with the front toward you 56 Chapter4 Removal and replacement procedures 5 Remove the three Phillips 5 0x2 5 screws in the battery bay the two Phillips 5 0x2 5 screws near the hard drive connector and the nine Phillips 6 0x2 5 screws along the edges of the base enclosure Ey NOTE The four screws along the front edge also serve to secure the speakers inside the base enclosure 6 Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure Remove the top cover 2 Ey NOTE The TouchPad is glued to the top cover and is included with the top cover spare part
2. YNOTE The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material Description Spare part number For use in Intel HM55 UMA computer models 636370 001 For use in Intel HM65 UMA computer models 636373 001 For use in Intel HM55 discrete 512 MB computer models 636371 001 For use in Intel HM55 discrete 1 GB computer models 636372 001 For use in Intel HM65 discrete 512 MB computer models 636374 001 For use in Intel HM65 discrete 1 GB computer models 636375 001 For use in AMD UMA computer models 638856 001 For use in AMD discrete 6470M 512 MB computer models 638854 001 For use in AMD discrete 6470M 1 GB computer models 638855 001 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory modules see Memory module on page 51 WLAN module see WLAN module on page 49 Before removing the system board remove the following components 1 2 3 4 5 6 7 8 9 10 11 12 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive see Hard drive on page 45 Optical drive see Optical drive on page 47 WLAN module see WLAN module on page 49 Memory module see Memory module on page 51 Keyboard see Keyboard on page 52 Top cover see Top cover on page 55
3. Field service kits Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 40 Chapter4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 78 screws in 8 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number The serial number label located in the battery bay of the computer provides important information that you may need when contacting technical support of 2 XK VI DA A E A Product XXXXXXXX MCA Warranty ly yOy Model 3000000 1 Product name 4 Warranty period 2 Serial number 5 Model description select models 3 Product number Component replacement procedures 41 Computer feet Description Spare part number Rubber Feet Kit 639455 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below 42 Chapte
4. Pink 645893 031 645893 031 e For use in Germany Pink 645893 041 e For use in France Pink 645893 051 e For use in Italy Pink 645893 061 e For use in Spain Pink 645893 071 e For use in Portugal Pink 645893 131 For use in Turkey Pink 645893 141 e For use in Saudi Arabia Pink 645893 171 e For use in Hungary Pink 645893 211 e For use in Czechoslovakia Pink 645893 221 645893 221 For use in Czechoslovakia Pink 645893 221 e For use in Russia Pink 645893 251 e For use in Europe Pink 645893 A41 e For International use Pink 645893 B31 e For use in the Adriatics Pink 645893 BA1 e For use in Switzerland Pink 645893 BG1 e For use in the Netherlands Pink 645893 DH1 e For use in Greece Pink 645893 DJ1 3 Top cover includes TouchPad board e For use in Ocean Drive computer models 637196 001 e For use in Luminous Rose computer models 641287 001 e For use in Sweet Purple computer models 641297 001 e For use in Butter Gold computer models 641299 001 e For use in Pewter computer models 641291 001 e For use in Charcoal Grey computer models 641289 001 e For use in Sonoma Red computer models 641285 001 e For use in Pacific Blue computer models 641293 001 e For use in Pearl Pink computer models 641295 001 4 Power connector includes cable 641137 001 5 USB board includes cable 641145 001 6 Power button board includes cable 641144 001 7 amp System board includes replacement thermal material 10 e For use in Intel HM55 UMA comp
5. USB board see USB board on page 62 Display assembly see Display assembly on page 64 Power connector see Power connector on page 63 TouchPad LED board see TouchPad LED board on page 60 Component replacement procedures 71 Remove the system board 1 Disconnect the optical drive connector from the system board 1 2 Remove the Phillips 5 0x2 0 screw 2 that secures the system board to the base enclosure 3 Lift the system board 3 from the right edge and pull it away from the base enclosure at an angle For AMD computer models see the following image 72 Chapter 4 Removal and replacement procedures When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Heat sink assembly see Heat sink assembly on page 75 e Processor see Processor on page 79 Reverse this procedure to install the system board Component replacement procedures 73 RTC battery Description Spare part number RTC battery includes mounting adhesive 637193 001 Before removing the RTC battery remove the following components 1 eS eS SS US N a oS 13 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive see Hard drive on page 45 Optical drive See Optical drive on page 47 WLAN module see WLAN module on page 49 M
6. or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 98 Chapter8 Power cord set requirements 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display Z WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury A CAUTION The procedures in this chapter can result in damage to display components The only components
7. the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593553001 Battery 6 cell 2 20 Ah 47 Wh Sequential part number listing 29 Spare part number Description 593554 001 Battery 6 cell 2 55 Ah 55 Wh 593836 001 Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter 600370 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready 602822 001 Bluetooth cable 605560 005 Atheros AR9285 802 11 a b g n 2x2 WiFi adapter 602993 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 609939 001 65 W AC adapter 6099
8. 12 7 mm SATA fixed includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive 636380 001 Blu ray Disc ROM with LightScribe DVD R RW Combo Drive 636379 001 26 Chapter 3 Illustrated parts catalog Miscellaneous parts Description AC adapters Spare part number e 65 W AC adapter 609939 001 e 90 W AC adapter 609940 001 e 65 W AC adapter EM 609948 001 e 90 W AC adapter EM 609947 001 Power cord AC 3 wire black 1 83 m e For use in North America 490371 001 e For use in Australia 490371 011 e For use in Europe 490371 021 e For use in the United Kingdom and Singapore 490371 031 e For use in Italy 490371 061 e For use in Switzerland 490371 111 e For use in Denmark 490371 081 490371 081 e For use in Thailand 490371 201 For use in Japan 490371 291 e For use in the People s Republic of China 490371 AA1 e For use in Taiwan 490371 AB1 e For use in South Korea 490371 AD1 e For use in South Africa 490371 AR1 e For use in Israel 490371 BB1 e For use in India 490371 D61 Bluetooth cable 602822 001 Bluetooth module 537921 001 Cable Kit includes optical drive cable hard drive cable and TouchPad cable 641139 001 Drive activity light board 640215 001 Thermal pad 634433 001 Miscellaneous parts 27 Description Spare part number TouchPad LED board 647622 001 Screw kit 637194 001 e Phillips 2 5x3 0 screw e Phillips 2 5x5 nylon scre
9. 15 6 in high definition BrightView LED display panel 647623 001 4 Display bracket with hinges 637191 001 5 Display hinge covers 641142 001 6 Display cable included in the Display Cable Kit 641136 001 7 Wireless antenna includes wireless antenna transceivers and cable 637185 001 8 Display back cover includes logo e For use in Ocean Drive computer models 637186 001 e For use in Sonoma Red computer models 641284 001 e For use in Luminous Rose computer models 641286 001 24 Chapter 3 Illustrated parts catalog Item Description Spare part number e For use in Charcoal Grey computer models 641288 001 For use in Pewter computer models 641290 001 e For use in Pacific Blue computer models 641292 001 e For use in Pearl Pink computer models 641294 001 e For use in Sweet Purple computer models 641296 001 e For use in Butter Gold computer models 641298 001 Display assembly components 25 Mass storage devices Item Description Spare part number 1 Hard drive Supports the following 9 5 mm 6 3 cm 2 5 in SATA hard drives e 750 GB 5400 rpm 644351 001 e 640 GB 5400 rpm 637312 001 e 500 GB 7200 rpm 644685 001 e 320 GB 5400 rpm 645086 001 Supports the following 7 mm 6 3 cm 2 5 in SATA hard drives e 320 GB 7200 rpm 645089 001 e 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit not illustrated includes bracket and screws 639444 001 2 Optical drive
10. 2 finger scrolling pinch zoom and taps enabled as default Power 6 cell 2 22 Ah 47 Wh battery V V V V V V requirements 6 cell 2 55 Ah 55 Wh battery V V y y Batteries support fast charge V V V V V V 65 W AC Smart adapter with localized V V V cable plug support 90 W AC Smart adapter with localized V V cable plug support Security Kensington Security Lock V V V V V V Intel AT p Ready Operating Preinstalled system Windows 7 Home Premium 64 bit V V V V V V Windows 7 Home Basic 64 bit V V V V V V Windows 7 Starter 32 bit V V V V V V FreeDOS V V N v V V Serviceability End user replaceable parts AC adapter V V V V V V Category Description Intel 2nd Intel Previous AMD AMD Generation Generation Discrete UMA Discrete UMA Discrete UMA Battery system V V y y y N Hard drive N N y J N Memory module V vV V y Ni Ni Optical drive y V y y y V WLAN cards V V V y y V 6 Chapter 1 Product description 2 External component identification Top TouchPad Component Description 1 e TouchPad light e Off The TouchPad is on e Amber The TouchPad is off 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad button to turn the TouchPad on and off 3 Left TouchPad button Functions like the left button on an external mouse 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Right TouchPad button Functions like the right
11. 6 cm 15 6 Number of colors Up to 16 8 million Contrast ratio 300 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 HD 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 82 Chapter5 Specifications Hard drive specifications 750 GB 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g 101g Interface type SATA SATA SATA SATA SATA Transfer rate 100 MB sec 106 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 312 581 808 1 250 26 976 773 168 625 142 448 488 397 168 3 728 Disc rotational speed 7200 rpm 5400 rpm 5400 and 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for d
12. GB PC3 10600 1333 MHz shared 621569 001 e 2 GB PC3 10600 1333 MHz shared 621566 001 e 2GBPC3 10600 1333 MHz shared 621565 001 e 1 GB PC3 10600 1333 MHz shared 639736 001 22 Chapter 3 Illustrated parts catalog Item Description Spare part number e 1 GB PC3 10600 1333 MHz shared 621559 001 20 Hard drive connector board 644525 001 21 Hard drive Supports the following 9 5 mm 6 35 cm 2 5 in SATA hard drives e 750 GB 5400 rpm 644351 001 e 640 GB 5400 rpm 637312 001 e 500 GB 7200 rpm 644685 001 e 320 GB 5400 rpm 645086 001 Supports the following 7 0 mm 6 35 cm 2 5 in SATA hard drives e 320 GB 7200 rpm 645089 001 e 250 GB 7200 rpm 645091 001 e Hard Drive Hardware Kit not illustrated includes bracket and screws 639444 001 22 Optical drive includes optical drive bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 636380 001 Blu ray Disc ROM with LightScribe DVD R RW SuperMulti Double Layer Drive 636379 001 23 Battery e 6 cell Li lon 2 20 Ah 47 Wh 593553 001 e 6 cell Li lon 2 55 Ah 55 Wh 593554 001 Rubber Kit not illustrated includes rubber feet 639455 001 24 Plastics Kit includes service access cover 637192 001 Computer major components 23 Display assembly components Item Description Spare part number 1 Display bezel 637188 001 2 Webcam module 637197 001 3 39 6 cm
13. Phenom II P960 processor 1 8GHz 2MB L2 1066MHz 3 6GT s Quad 25W 634691 001 Turion II P560 processor 2 5GHz 2MB L2 1066MHz 3 6GT s Dual 25W 634692 001 Intel Core i3 390M processor 2 66 GHz 3 MB L3 Dual 35 W 634693 001 Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 MB L3 Dual 35 W 635494 001 Phenom II N660 processor 3 0GHz 2MB L2 1333MHz 3 6GT s Dual 35W 30 Chapter 3 Illustrated parts catalog Spare part number Description 635495 001 Phenom II N870 processor 2 3GHz 1 5MB L2 1333MHz 3 6GT s Triple 35W 635496 001 Phenom II N970 processor 2 2GHz 2MB L2 1333MHz 3 6GT s Quad 35W 635500 001 Intel Pentium P6300 processor 2 26 GHz 3 MB L3 Dual 35 W 636370 001 System board for use in Intel HM55 UMA computer models 636371 001 System board includes replacement thermal material for use in Intel HM55 discrete 512 M computer models 636372 001 System board includes replacement thermal material for use in Intel HM55 discrete 1 GB computer models 636373 001 System board includes replacement thermal material for use in Intel HM55 UMA computer models 636374 001 System board includes replacement thermal material for use in Intel HM65 discrete 512 M computer models 636375 001 System board includes replacement thermal material for use in Intel HM65 discrete 1 GB computer models 636376 001 Keyboard bl
14. Reverse this procedure to install the top cover Component replacement procedures 57 Power button board Description Spare part number Power button board includes cable 641144 001 Before removing the power button board remove the following components 1 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive See Hard drive on page 45 Optical drive see Optical drive on page 47 Memory module see Memory module on page 51 Keyboard see Keyboard on page 52 2 3 4 5 WLAN module see WLAN module on page 49 6 7 8 Top cover See Top cover on page 55 Remove the power button board 1 Position the top cover upside down with the rear edge toward you 2 Remove the Phillips 3 0x2 0 screw 1 that secures the power button board to the top cover 3 Lift up and remove the power button board 2 of qto Reverse this procedure to install the power button board 58 Chapter4 Removal and replacement procedures TouchPad button board Description Spare part number TouchPad button board includes bracket and cable 641143 001 Before removing the TouchPad button board remove the following components 1 2 3 4 5 6 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive see Hard drive on page 45 Optical drive see Optical drive on page 47 Keyboard see
15. b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 Atheros AR9285 802 11b g n WiFi Bluetooth Adapter 593127 001 Before removing the WLAN module remove the following components 1 Battery see Battery on page 43 2 Service access cover see Service access cover on page 44 Remove the WLAN module 1 Disconnect the main antenna cable 1 and the auxiliary antenna cable 2 from the wireless module 2 Remove the Phillips 3 0x2 0 screw 3 that secures the WLAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 49 3 Remove the WLAN module 4 by pulling it away from the slot at an angle A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Ey NOTE WLAN modules are designed with a notch 5 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module 50 Chapter 4 Removal and replacement procedures Memory module Description Spare part number 4 GB PC3 10600 1333 MHz shared 621569 001 2 GB PC3 10600 MHz 621
16. by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 89 7 Backup and recovery Restore Creating restore media Performing a system restore Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or driver 90 Chapter 7 Backup and recovery Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manag
17. damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 36 Chapter 4 Removal and replacement procedures Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before
18. identifying 14 HDMI port identifying 13 headphone audio out jack 13 heat sink assembly removal 75 spare part number 22 75 HP Recovery Manager 92 l integrated webcam light identifying 15 internal microphone identifying 15 106 Index J jacks audio in microphone 13 audio out headphone 13 RJ 45 network 13 K keyboard product description 5 removal 52 spare part numbers keys action keys 10 esc 10 fn 10 Windows applications 10 Windows logo 10 19 52 L latch battery release 16 lights AC adapter 12 caps lock 8 hard drive 14 power light 14 webcam 15 wireless 8 M mass storage devices spare part numbers 26 memory module product description 2 removal 51 spare part numbers 22 51 microphone audio in jack identifying 13 N network jack identifying 13 O operating system product description 5 optical drive precautions 37 product description 3 removal 47 spare part numbers 23 26 47 specifications 84 85 P packing guidelines 39 plastic parts 36 pointing device product description 5 ports HDMI 13 product description 4 USB 13 power button board removal 58 spare part number 20 58 power button identifying 9 power connector identifying 12 spare part number 20 power connector cable removal 63 spare part number 63 power cord set requirements 97 power cord spare part numbers 27 power light identifying 14 power requirements product description 5 processor product descripti
19. removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 37 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage might have occurred An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degra
20. use in Intel UMA HM55 computer models 637189 001 e For use in Intel discrete HM55 computer models 637190 001 e For use in Intel UMA HM65 computer models 641140 001 e For use in Intel discrete HM65 computer models 641141 001 e For use in Intel discrete HM55 computer models 637190 001 Fan available separately 639460 001 13 Speaker assembly includes cable 641396 001 14 RTC battery includes mounting adhesive 637193 001 15 Drive activity light board 640215 001 16 TouchPad button board 641143 001 17 Base enclosure 637187 001 18 Wireless WLAN module e Atheros AR9285 802 11a b g n 2x2 WiFi adapter for use in Canada the Cayman 580101 001 Islands Guam Puerto Rico the United States and the US Virgin Islands e Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready e Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter 593836 001 e Intel Centrino Wireless N 1030 Bluetooth 802 1 1b g n 631956 001 e Intel Centrino Wireless N 1000 802 1 1b g n 593530 001 e Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 e Ralink 5390BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter 630705 001 e Realtek RTL8191SE 802 1 1b g n 1x1 WiFi Adapter 640926 001 e Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 e Atheros AR9285 802 11b g n WiFi Bluetooth Adapter 593127 001 19 Memory modules 1066 MHz DDR3 e 4
21. 0 2 0GHz 1 5MB L2 1066MHz 3 6GT s Triple 25W 634688 001 Phenom II N850 2 2GHz 1 5MB L2 1333MHz 3 6GT s Triple 35W 616345 001 Phenom II N660 3 0GHz 2MB L2 1333MHz 3 6GT s Dual 35W 635494 001 Phenom II P650 2 6GHz 2MB L2 1066MHz 3 6GT s Dual 25W 634687 001 Turion II P560 2 5GHz 2MB L2 1066MHz 3 6GT s Dual 25W 634691 001 Athlon II P360 2 3GHz 1MB L2 1066MHz 3 6GT s Dual 25W 636635 001 Athlon II P340 2 2GHz 1MB L2 1066MHz 3 2GT s Dual 25W 616343 001 V160 2 4GHz 512K L2 1066MHz 3 2GT s SC 25W 636634 001 V140 2 3GHz 512K L2 1066MHz 3 2GT s SC 25W 616333 001 Before removing the processor remove the following components 1 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive See Hard drive on page 45 WLAN module see WLAN module on page 49 2 3 4 Optical drive see Optical drive on page 47 5 6 Memory module see Memory module on page 51 Component replacement procedures 79 10 11 12 13 Keyboard see Keyboard on page 52 Top cover see Top cover on page 55 USB board see USB board on page 62 Display assembly see Display assembly on page 64 Power connector see Power connector on page 63 System board see System board on page 71 Heat sink assembly see Heat sink assembly on page 75 Remove the processor 1 2 Turn the processor locking screw 1 one half turn counter
22. 001 Drive activity light board 640926 001 Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter 641136 001 Display cable included in the Display Cable Kit 641137 001 Power connector includes cable 641139 001 Cable Kit includes optical drive cable hard drive cable and TouchPad cable 641140 001 Heat sink for use in Intel UMA HM65 computer models 641141 001 Heat sink for use in Intel discrete HM65 computer models 641142 001 Display hinge covers 641143 001 TouchPad button board includes bracket and cable 641144 001 Power button board includes cable 641145 001 USB board includes cable 641284 001 Display back cover includes logo for use in Sonoma Red computer models 641285 001 Top cover includes TouchPad board for use in Sonoma Red computer models 641286 001 Display back cover includes logo for use in Luminous Rose computer models 641287 001 Top cover includes TouchPad board for use in Luminous Rose computer models 641288 001 Display back cover includes logo for use in Charcoal Grey computer models 641289 001 Top cover includes TouchPad board for use in Charcoal Grey computer models 641290 001 Display back cover includes logo for use in Pewter computer models 641291 001 Top cover includes TouchPad board for use in Pewter computer models 641292 001 Display back cover includes logo for use in Pacific Blue computer models 641293 001 Top cover includes TouchPad board for use in Pacific Blue computer models 641294 001
23. 0M 2 1 GHz 3 MB L3 Dual 35 W Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 MB L3 Dual 35 W Intel Core i3 390M processor 2 66 GHz 3 MB L3 Dual 35 W Intel Core i3 380M processor 2 53 GHz 3 MB L3 Dual 35 W Intel Pentium P6300 2 26 GHz 3 MB L3 Dual 35 W Intel Pentium P6200 2 13 GHz 3 MB L3 Dual 35 W AMD Phenom II N970 2 2 GHz 2 MB L2 1333 MHz 3 6 GT s Quad 35 W AMD Phenom II P960 1 8 GHz 2 MB L2 1066 MHz 3 6 GT s Quad 25 W AMD Phenom II N870 2 3 GHz 1 5 MB L2 1333 MHz 3 6 GT s Triple 35 W 2 Category Description Intel 2nd Generation Intel Previous Generation AMD AMD Discrete AMD Phenom II P860 2 0 GHz 1 5 MB L2 1066 MHz 3 6 GT s Triple 25 W UMA Discrete UMA Discrete J UMA N AMD Phenom II N850 2 2 GHz 1 5 MB L2 1333 MHz 3 6GT s Triple 35 W AMD Phenom II N660 3 0 GHz 2 MB L2 1333 MHz 3 6 GT s Dual 35 W AMD Phenom II P650 2 6 GHz 2 MB L2 1066 MHz 3 6 GT s Dual 25 W AMD Turion II P560 2 5 GHz 2 MB L2 1066 MHz 3 6 GT s Dual 25 W AMD Athlon II P360 2 3 GHz 1 MB L2 1066 MHz 3 6 GT s Dual 25 W AMD Athlon II P340 2 2 GHz 1 MB L2 1066 MHz 3 2 GT s Dual 25 W AMD V160 2 4 GHz 512 KB L2 1066 MHz 3 2 GT s SC 25 W Chipset AMD V140 2 3 GHz 512 KB L2 1066 MHz 3 2 GT s SC 25 W Int
24. 1 Screw Kit 637196 001 Top cover for use in Ocean Drive computer models 637197 001 Webcam module 637312 001 640 GB 5400 rpm 9 5 mm 6 35 cm 2 5 in SATA hard drive 638037 001 Intel Core i3 2310M processor 2 1 GHz 3 MB L3 Dual 35 W 638039 001 Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 Dual 35 W 638854 001 System board includes replacement thermal material for use in AMD discrete 6470 512 MB computer models 638855 001 System board includes replacement thermal material for use in AMD discrete 6470 1 GB computer models 638856 001 System board includes replacement thermal material for use in AMD UMA computer models 639444 001 Hard Drive Hardware Kit includes bracket and screws 639455 001 Rubber Kit includes rubber feet 639460 001 Heat sink fan 639462 001 Heat sink assembly includes replacement thermal material for use in AMD discrete computer models 639463 001 Heat sink assembly includes replacement thermal material for use in AMD UMA computer models 32 Chapter 3 Illustrated parts catalog Spare part number Description 639736 001 1 GB PC3 10600 1333 MHz shared AMD ONLY 639511 001 Display hinges 639522 001 System board includes replacement thermal material for use in Intel HM65 UMA computer models 639527 001 Top cover includes TouchPad board for use in Ocean Drive computer models 640215
25. 15 Tilt the display 1 up release the tape 2 holding the display cable to the display panel and then disconnect the cable 3 68 Chapter 4 Removal and replacement procedures 16 Remove the display panel 4 from the display enclosure The display panel is available using spare part number 647623 001 Reverse this procedure to install the display panel 17 To replace the display panel brackets remove the two Phillips PM 3 02 0 screws 1 that secure each bracket to the display panel 18 Remove the display brackets 2 from the display panel The display brackets are available using spare part number 637191 001 Reverse this procedure to install the display hinges 19 To replace the wireless transceivers lift up on the silver transceivers 1 and then release the adhesive material from the display cover Component replacement procedures 69 20 Lift up to remove the transceiver cable 2 The wireless antenna transceivers and cable are available using spare part number 637185 001 Reverse this procedure to install the display wireless antenna transceivers 21 Toremove the display cable from the display enclosure lift the adhesive tabs 1 that hold the display cable to the display enclosure Gently peel the display cable 2 away from the adhesive that holds the cable to the display panel Reverse this procedure to install the display panel 70 Chapter 4 Removal and replacement procedures System board
26. 40 001 90 W AC adapter 609947 001 90 W AC adapter EM 609948 001 65 W AC adapter EM 616333 001 V140 processor 2 3GHz 512K L2 1066MHz 3 2GT s SC 25W 616343 001 Athlon II P340 processor 2 2GHz 1MB L2 1066MHz 3 2GT s Dual 25W 616345 001 Phenom II N850 processor 2 2GHz 1 5MB L2 1333MHz 3 6GT s Triple 35W 621559 001 1 GB memory module 10600 1333 MHz shared 621565 001 2 GB memory module 10600 1333 MHz shared 621566 001 2 GB memory module 10600 1333 MHz shared 621569 001 4 GB memory module 10600 1333 MHz shared 625823 001 Intel Core i3 380M processor 2 53 GHz 3 MB L3 Dual 35 W 625831 001 Intel Pentium P6200 processor 2 13 GHz 3 MB L3 Dual 35 W 630703 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630705 001 Ralink 5390BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter 631252 001 Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz 4 MB L3 Dual 35 W 631253 001 Intel Core i5 2520M processor 2 5 GHz SC turbo up to 3 2 GHz 3 MB L3 Dual 35 W 631255 001 Intel Core i5 2540M processor 2 6 GHz SC turbo up to 3 3 GHz 3 MB L3 Dual 35 W 631956 001 Intel Centrino Wireless N 1030 Bluetooth 802 11 b g n adapter 634638 001 500 GB 5400 rpm 9 5 mm 6 35 cm 2 5 in SATA hard drive 634433 001 Thermal pad 634687 001 Phenom II P650 processor 2 6GHz 2MB L2 1066MHz 3 6GT s Dual 25W 634688 001 Phenom II P860 processor 2 0GHz 1 5MB L2 1066MHz 3 6GT s Triple 25W 634689 001
27. 5521 001 e For use in Luminous Rose computer models 645522 001 e For use in Pewter computer models 645524 001 e For use in Pacific Blue computer models 645525 001 e For use in Pearl Pink computer models 645526 001 e For use in Sweet Purple computer models 645527 001 e For use in Butter Gold computer models 645528 001 2 Keyboard includes keyboard cable e For use in the United States Black 636376 001 e For use in French Canada Black 636376 121 e For use in the United Kingdom Black 636376 031 e For use in Germany Black 636376 041 e For use in France Black 636376 051 e For use in Italy Black 636376 061 e For use in Spain Black 636376 071 e For use in Portugal Black 636376 131 e For use in Turkey Black 636376 141 e For use in Saudi Arabia Black 636376 171 e For use in Hungary Black 636376 211 e For use in Czechoslovakia Black 636376 221 e For use in Russia Black 636376 251 e For use in Europe Black 636376 A41 e For International use Black 636376 B31 e For use in the Adriatics Black 636376 BA1 e For use in Israel Black 636376 BB1 e For use in Switzerland Black 636376 BG1 e For use in the Netherlands Black 636376 DH1 e For use in Greece Black 636376 DJ1 e For use in the United States Pink 645893 001 Computer major components 19 Item Description Spare part number e For use in French Canada Pink 645893 121 e For use in the United Kingdom
28. 566 001 2 GB PC3 10600 MHz 621565 001 1 GB PC3 10600 1333 MHz shared 621559 001 1 GB PC3 10600 1333 MHz shared 639736 001 Before removing the memory module remove the following components 1 Battery see Battery on page 43 2 Service access cover see Service access cover on page 44 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 2 Remove the module 2 by pulling it away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Component replacement procedures 51 Keyboard Description Spare part number See Computer major components on page 18 for complete list of available keyboards Before removing the keyboard remove the following components 1 Battery see Battery on page 43 2 Service access cover see Service access cover on page 44 Remove the keyboard 1 Remove the Phillips 5 0x2 5 screw that secures the keyboard to the computer 52 Chapter4 Removal and replacement procedures 2 Open the display and stand the computer on its side Insert a small screwdriver through the keyboard access hole in the bottom of the computer The keyboard access hole is the same hole from which the keybo
29. 7 Updatinig the BIOS iiss aa dea tenduenhatatacandsungnsharduesssdaddunaddaninsga JAlaatenaad aaa a 88 Determining the BIOS Version 0 0 0 ceceeeeeceeeeeenee eee eeeeeenaeeeeeeeeeaaeeeeeeeeeaaeeeeeseeeiaeeeeeeeenaaees 88 Downloading a BIOS Update secnscisecnicineaiici inntatt Sn A NEEE 89 T Backup and PECOVOIY siriiissirisissssrhiinisrsiii ninnaa a wees So dese SaN Raa n 90 ROSTO rs ANT S T ON N 91 Creating restore Medid sossar nanii nen A aN OE ENNEN AEA RAA 91 Performing a system restore ssseeserresrsrrrredaerinnnnnatinnnnaattanaAaaanAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAA AARAA aana ana 92 Restoring using the dedicated recovery partition select models only 0 0 0 92 Restoring using the restore media ou ccc eeetcedeteeeetecedheseeesecedueneeeteecdnaneesnecednenenecedenteneesees 92 Changing the computer boot order o oo eee ceeceeeeeeeeeee eee eeeette eter eee eaaeeeeeeeeaaeeeeeeeeiaeeeeeeeenaaes 94 Backing up and recovering your information 0 cece eeeeeeee eee eeeeeeeeeeeteeeaeeeeeeeeeeeeeeeeeeeeaaeeeeeeeaes 94 Using Windows Backup and Restore ssssssssessrssnesseeeernnanaarnsnnnaaatnennnnaaantaannnaaaaaednnnaaaaananna 95 Using Windows system restore points ccc eee eeeeeeee eee eeeeeeeeeeeteeeeeeeeeeteeeaeeeeeeeeaaaees 96 When to create restore points ccecceeceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenseeaeeaeeees 96 Create a system restore PON wi ciscssesetoveieysaeedeadivebielindedvesaulediadvev
30. 802 11b g n 1x1 WiFi Adapter Ralink 5390GN 802 11b g n 1x1 WiFi Adapter Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter Ralink 5390BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter External media card Digital Media Slot supporting SD SDHC SDXC UHS104 compliant and MMC Internal card Ports One half size Mini Card slot for WLAN Audio in digital microphone Audio out stereo headphone High Definition Multimedia Interface HDMI version 1 4 supporting up to 1920x1200 60Hz Chapter 1 Product description a e ala a ete at oe I el aS aa a ae ay a a e ala aye fe ae Category Description Intel 2nd Intel Previous AMD AMD Generation Generation Discrete UMA Discrete UMA Discrete UMA Hot plug unplug with auto detect for V V V V V V correct output to wide aspect vs standard aspect video RJ 45 Ethernet V V V V V V Three USB 2 0 ports V V V V V V VGA Dsub 15 pin supporting the V V V V V V following e 2048x1056 external resolution 75Hz e 1920x1200 external resolution 60Hz e HDMI v1 4 supporting up to 1080p 1920x1200 60Hz and 1920x1200 60Hz DVI Mode AC Smart Pin adapter V V V V V V Keyboard 39 62 cm 15 6 in full size keyboard v V V V V V pointing devices TouchPad with 2 buttons multitouch V V V V V V gestures
31. Display back cover includes logo for use in Pearl Pink computer models 641295 001 Top cover includes TouchPad board for use in Pearl Pink computer models 641296 001 Display back cover includes logo for use in Sweet Purple computer models 641297 001 Top cover includes TouchPad board for use in Sweet Purple computer models 641298 001 Display back cover includes logo for use in Butter Gold computer models 641299 001 Top cover includes TouchPad board for use in Butter Gold computer models 641396 001 Speaker assembly includes cable 644351 001 750 GB 5400 rpm 9 5 mm 6 35 cm 2 5 in SATA hard drive 644685 001 500 GB 7200 rpm 9 5 mm 6 35 cm 2 5 in SATA hard drive Sequential part number listing 33 Spare part number Description 645086 001 320 GB 5400 rpm 9 5 mm 6 35 cm 2 5 in SATA hard drive 645089 001 320 GB 7200 rpm 7 0 mm 6 35 cm 2 5 in SATA hard drive 645091 001 250 GB 7200 rpm 7 0 mm 6 35 cm 2 5 in SATA hard drive 645521 001 39 6 cm 15 6 in HD LED BrightView 1366768 display assembly for use in Sonoma Red computer models 645522 001 39 6 cm 15 6 in HD LED BrightView 1366x768 display assembly for use in Luminous Rose computer models 645523 001 39 6 cm 15 6 in HD LED BrightView 1366x768 display assembly for use in Charcoal Grey computer models 645524 001 39 6 cm 15 6 in HD LED BrightView 1366768 display assembly for us
32. Follow the on screen instructions Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 92 Chapter 7 Backup and recovery 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Performing asystem restore 93 Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system dep
33. GB 5400 rpm V y y y V y e 320 GB 5400 rpm V V y V V V Supports the following 7 mm 6 3 cm 2 5 in SATA hard drives e 320 GB 7200 rpm V V V V V V e 250 GB 7200 rpm V V vV V V V e 250 GB 5400 rpm y V Optical drives 12 7 mm 0 50 in fixed SATA tray V V V V V V load DVD RW and CD RW SuperMulti V V V V V V Double Layer Combo Drive with LightScribe DVD RW and CD RW SuperMulti V V V V V V Double Layer Combo by means of SW Control Drive Blu ray Disc ROM with DVD R RW V V V V V V SuperMulti Double Layer Drive with LightScribe 4 Category Description Intel 2nd Generation Intel Previous Generation AMD AMD Blu ray Disc ROM with DVD R RW SuperMulti Double Layer by means of SW Control Drive Discrete Ni UMA N Discrete Ni UMA J Discrete J UMA J Webcam VGA camera 640x480 by 24 frames per second fixed angle with activity light and single digital microphone Audio Ethernet High definition audio supports Microsoft premium requirements with HP Altec Lansing speakers SRS Premium Sound technology Integrated 10 100 network interface card NIC Integrated wireless local area network WLAN options by way of wireless module and 2 wireless antennas built into display assembly Supports the following WLAN formats Intel Centrino Wireless N 1000 802 11b g n Intel Centrino Wireless N 1000 802 11b g n with WiDi Atheros AR9285
34. Guam Puerto Rico the United States and the US Virgin Islands Atheros AR9285 802 11b g n WiFi Bluetooth Adapter 593530 001 Intel WiFi Link 5100 802 11 b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guam Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles
35. HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2011 Hewlett Packard Development Company L P ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Arrandale and Core are trademarks of Intel corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition March 2011 Document Part Number 649111 002 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer on
36. Keyboard on page 52 Top cover see Top cover on page 55 Remove the TouchPad button board 1 2 Position the top cover upside down with the front toward you Release the ZIF connector 1 and then disconnect the TouchPad LED ZIF cable 2 from the TouchPad button board Remove the Phillips PM2 0x3 0 screw 3 that secures the TouchPad bracket to the top cover Lift up and remove the TouchPad button board bracket 4 The TouchPad button is fused onto the TouchPad button board bracket Reverse the above procedure to reassemble and install the TouchPad button board Component replacement procedures 59 TouchPad LED board Ey NOTE The security cable lock is included with the base enclosure spare part number 637187 001 TouchPad LED board 647622 001 Before removing the TouchPad LED board remove the following components 1 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive see Hard drive on page 45 Keyboard see Keyboard on page 52 2 3 4 Optical drive see Optical drive on page 47 5 6 Top cover See Top cover on page 55 Remove the TouchPad LED board 1 Position the computer right side up 2 Release the zero insertion force ZIF connector 1 and disconnect the LED ZIF cable 2 from the system board 3 Remove the LED board 3 Reverse this procedure to install the TouchPad LED board 60 Chapter 4 R
37. LCD panel 3 from the display rear panel 21 Release the tape 4 that secures the LCD panel to the display rear panel 22 Remove the LCD panel 23 Recycle the LCD panel and backlight 104 Chapter 9 Recycling Index A AC adapter light identifying 12 AC adapter spare part numbers 27 action keys identifying 10 antenna removal 69 spare part number 24 audio product description 4 audio in microphone jack identifying 13 audio out headphone jack identifying 13 B backing up customized window toolbar and menu bar settings 94 personal files 94 base enclosure spare part number 22 battery removal 43 spare partnumbers 23 43 battery bay 16 battery release latch 16 bezel spare part number BIOS determining version 88 downloading an update 89 updating 88 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive removal 47 spare part number 47 specifications 85 24 66 Blu ray ROM and DVD R RW SuperMulti Double Layer Drive spare part number 26 buttons left TouchPad 7 power 9 right TouchPad 7 Cc cables service considerations 37 camera module removal 67 spare part number 67 camera product description 4 caps lock light identifying 8 chipset product description 2 components bottom 16 buttons 9 display 15 front 7 11 keys 10 leftside 13 lights 8 right side 12 top 7 computer feet locations 42 spare part number 42 computer specifications 81 connector power 12 connectors
38. NOTE Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components it might be necessary to move the heat sink assembly from side to side to detach the assembly 8 Follow the sequence embossed on the heat sink to loosen the three Phillips 10 0 2 0 captive screws 3 that secure the heat sink assembly to the system board 76 Chapter 4 Removal and replacement procedures 9 Remove the heat sink assembly 4 by lifting straight up ax Each time the heat sink assembly is removed the thermal material must be thoroughly cleaned from the system board at locations 1 and 2 from the heat sink assembly at locations 4 and 5 and from the processor 3 Thermal pads and thermal paste must be installed on all surfaces before the heat sink assembly is reinstalled 2YNOTE Thermal pads and thermal paste are included with all heat sink assembly system board and processor spare part kits The following illustration shows the locations for thermal material on systems with Intel processors Each time the heat sink assembly is removed the thermal material must be thoroughly cleaned from the system board at locations 1 2 and 3 from the heat sink assembly at locations 5 6 and 7 and from the processor 4 Thermal pads and thermal paste must be installed on all surfaces before the heat sink assembly is reinstalled Component replacement procedures 77 The followin
39. OTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the HP Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer Ey NOTE If you are creating recovery discs number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open HP Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt HP gt HP Recovery Manager gt HP Recovery Media Creation 2 Follow the on screen instructions Restore 91 Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state HP Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore o
40. Pink computer models 645526 001 e For use in Sweet Purple computer models 645527 001 e For use in Butter Gold computer models 645528 001 Before removing the display assembly remove the following components 1 2 3 4 5 6 7 8 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Optical drive see Optical drive on page 47 WLAN module see WLAN module on page 49 Keyboard see Keyboard on page 52 Top cover see Top cover on page 55 USB board see USB board on page 62 Power connector see Power connector on page 63 Remove the display assembly 1 2 3 4 Position the computer display side up with the front toward you Open the display as far as possible Disconnect the display panel cable 1 from the system board Pull the antenna cables through the opening in the base enclosure 2 and then disengage the cables from the clip in the routing channel leading to the display hinge CAUTION Support the display assembly when removing the display screws in the following 5 steps Failure to support the display assembly can result in damage to the assembly and other components Remove the two Phillips 6 0x2 5 screws 3 that secure the display assembly to the computer 64 Chapter 4 Removal and replacement procedures 6 Lift the display panel 4 straight up to remove it Ey NOTE The security bracket is part of the right hinge Rever
41. S version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 Ifthe system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 88 Chapter6 Setup Utility BIOS Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP Web site that provides software for your computer Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update Follow the on screen instructions to identif
42. To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these ite
43. access cover 2 Reverse this procedure to install the service access cover 44 Chapter 4 Removal and replacement procedures Hard drive YNOTE The hard drive spare part kit includes a hard drive bracket and hard drive connector The hard drive bracket and hard drive connector as well as the hard drive bracket screws are also available in the Hard Drive Hardware Kit Description Spare part number Supports the following 9 50 mm 6 35 cm 2 50 in SATA hard drives 750 GB 5400 rpm 644351 001 640 GB 5400 rpm 603785 001 500 GB 7200 rpm 644685 001 320 GB 5400 rpm 645086 Supports the following 7 00 mm 6 35 cm 2 50 in SATA hard drives 320 GB 7200 rpm 645089 001 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit not illustrated includes connector bracket and screws 639444 001 Before removing the hard drive remove the following components 1 Battery see Battery on page 43 2 Service access cover see Service access cover on page 44 Remove the hard drive 1 Disconnect the hard drive adapter cable from the system board 1 and then pull up on the Mylar tab 2 to remove the drive from the hard drive bay y NOTE If the rubber hard drive bracket is wedged into the hard drive bay snugly you may need to gently pry up the hard drive using a thin nonconductive tool Component replacement procedures 45 2 Disconnect the hard drive adapter 1 Then remove the h
44. ack includes keyboard cable for use in the United States Black 636376 031 Keyboard black includes keyboard cable for use in the United Kingdom 636376 041 Keyboard black includes keyboard cable for use in Germany 636376 051 Keyboard black includes keyboard cable for use in France 636376 061 Keyboard black includes keyboard cable for use in Italy 636376 071 Keyboard black includes keyboard cable for use in Spain 636376 121 Keyboard black includes keyboard cable for use in French Canada Black 636376 131 Keyboard black includes keyboard cable for use in Portugal 636376 141 Keyboard black includes keyboard cable for use in Turkey 636376 171 Keyboard black includes keyboard cable for use in Saudi Arabia 636376 211 Keyboard black includes keyboard cable for use in Hungary 636376 221 Keyboard black includes keyboard cable for use in Czechoslovakia 636376 251 Keyboard black includes keyboard cable for use in Russia 636376 281 Keyboard black includes keyboard cable for use in Thailand 636376 291 Keyboard black includes keyboard cable for use in Japan 636376 A41 Keyboard black includes keyboard cable for use in Europe 636376 AB1 Keyboard black includes keyboard cable for use in Taiwan 636376 AD1 Keyboard black includes keyboard cable for use in Korea 636376 B31 Keyboard black includes keyboard cable for international use 636376 BA1 Keyboard black includes keyboard cable for use in the Adri
45. ally Ey NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions 96 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Requirements for all countries or regions The requirements listed below are applicable to all countries or regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cor
46. ard drive bumpers 2 and the Mylar cover 3 Reverse this procedure to install the hard drive 46 Chapter 4 Removal and replacement procedures Optical drive EY NOTE The optical drive spare part kit includes an optical drive bezel and optical drive bracket Description Spare part number DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 636360 001 Blu ray Disc ROM with LightScribe DVD R RW SuperMulti Double Layer Drive 636379 001 Before removing the optical drive 1 Battery see Battery on page 43 2 Service access cover see Service access cover on page 44 Remove the optical drive 1 Remove the Phillips 3 0x2 5 screw 1 that secures the optical drive to the computer 2 Insert a thin tool such as a screw driver 2 into the release access slot next to the hard drive bay 3 Grasp the bezel and slide the optical drive out of the computer 3 4 To replace the optical drive bracket position the optical drive with the optical drive bracket toward you 5 Remove the two Phillips 3 0x2 0 screws 1 that secure the optical drive bracket to the optical drive Component replacement procedures 47 6 Remove the optical drive bracket 2 7 To replace the optical drive bezel disconnect it from the optical drive Reverse this procedure to reassemble and install the optical drive 48 Chapter 4 Removal and replacement procedures WLAN module Description Athe
47. ard screw was removed Push firmly on the bottom of the keyboard until it is disengaged Ey NOTE When the computer is standing on its side the hard drive assembly may come out of its bay still cabled to the computer After disengaging the keyboard reseat the hard drive assembly as necessary prior to the next step 3 Position the computer display side up with the front toward you and open the computer as far as possible Lift the rear edge of the keyboard and tilt the keyboard forward onto the palm rest Component replacement procedures 53 4 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 Remove the keyboard 3 Reverse this procedure to install the keyboard 54 Chapter4 Removal and replacement procedures Top cover Description Spare part number For use in Ocean Drive computer models 637196 001 For use in Luminous Rose computer models 641287 001 For use in Sweet Purple computer models 641297 001 For use in Butter Gold computer models 641299 001 For use in Pewter computer models 641291 001 For use in Charcoal Grey computer models 641289 001 For use in Sonoma Red computer models 641285 001 For use in Pacific Blue computer models 641293 001 For use in Pearl Pink computer models 641295 001 Before removing the top cover remove the following components 1 2 3 4 5 6 7 Battery see Battery on page 43
48. atics 636376 BB1 Keyboard black includes keyboard cable for use in Israel 636376 BG1 Keyboard black includes keyboard cable for use in Switzerland Sequential part number listing 31 Spare part number Description 636376 DH1 Keyboard black includes keyboard cable for use in the Netherlands 636376 DJ1 Keyboard black includes keyboard cable for use in Greece 636378 001 39 6 cm 15 6 in HD LED BrightView 1366x768 display assembly for use in Ocean Drive computer models 636379 001 Blu ray Disc ROM with LightScribe DVD R RW SuperMulti Double Layer Drive 636380 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 636634 001 V160 processor 2 4GHz 512K L2 1066MHz 3 2GT s SC 25W 636635 001 Athlon II P360 processor 2 3GHz 1MB L2 1066MHz 3 6GT s Dual 25W 637185 001 Wireless antenna includes wireless antenna transceivers and cable 637186 001 Display back cover includes logo for use in Ocean Drive computer models 637187 001 Base enclosure 637188 001 Display bezel 637189 001 Heat sink assembly includes replacement thermal material for use in Intel UMA HM55 computer models 637190 001 Heat sink assembly includes replacement thermal material for use in Intel discrete HM55 computer models 637191 001 Display bracket with hinges 637192 001 Plastics Kit includes service access cover 637193 001 RTC battery 637194 00
49. button on an external mouse Top 8 Lights Component Description 1 TouchPad light e Off The TouchPad is on e Amber The TouchPad is off 2 Caps lock light e White Caps lock is on Off Caps lock is off 3 1 Power light On The computer is on Blinking The computer is in Sleep mode Off The computer is off or in Hibernation mode 4 i 1 Wireless light Chapter 2 External component identification White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Button Component Description d Power button e When the computer is off press the power button to turn on the computer When the computer is on press the power button briefly to initiate Sleep mode When the computer is in Sleep mode press the power button briefly to exit Sleep mode When the computer is in Hibernation mode press the power button briefly to exit Hibernation mode If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide Top 3 Component Description 1 esc key Displays system information when pre
50. clockwise until you hear a click Lift the processor 2 straight up and remove it Ey NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 80 Chapter4 Removal and replacement procedures 5 Specifications Computer specifications Dimensions Depth 24 5 cm 9 6 in Width 37 4 cm 14 7 in Height front to rear 3 1 to 3 6 cm 1 2 to 1 4 in Weight lowest weight configuration lt 2 5 kg 5 5 Ibs Input power Operating voltage 18 5 V dc 3 5A 65W Operating current Temperature Operating not writing to optical disc 3 5A 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating Nonoperating Maximum altitude unpressurized Operating 10 to 90 5 to 95 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Computer specifications 81 39 6 cm 15 6 in display specifications Dimensions Height 21 0 cm 8 27 in Width 35 9 cm 14 1 in Diagonal 39
51. d sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries or regions 97 Requirements for specific countries or regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V
52. de in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 38 Chapter4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment
53. delines ee eeeeeeeeeeenteeeeeeeeeneee 39 Workstation guidelines c ccceeeeceeeeeeeeeeeeeeeiccieeeeeeeeeeeeiteeeeeeeeree 39 Equipment guidelines 0 0 0 cccccccccccecceeeeeeeeeee eee eeteeeeeeeeteeteneeeeeneees 40 Component replacement procedures ccccecceecceeeeeeeeeeeeeesecceeeaaeaaecaeceeeeeeeeeeeeeeesecseecaceceesaeeaeeeeeees 41 Serial MUM cicania ninaa iia aaa a aa a aaa a aaa i aaa aa deans 41 Computer feeteensenrass aA E a E ae aces a ees eon ede ae eae 42 Battery inosan EAA E A A 43 Service Access COVER seston iiaiai a eea aaa iaaa aaia aaa aaa iiaa 44 Hard drive serstenermr aa a E A A a E E a 45 Optical diVeza Merana a a aa E aE aN ea A Aeae aa 47 WLAN module seraisasiiinniiia i a a aaa aa aa a aia ia alaa Aa aaia 49 Memory MOGUIG ccscreraririiiin itinin en OEA 51 KODA picaccencecspeatedaedenepaetdeucaand paetavace ns AA OAA 52 TOD COVER pidina ae dha tas ec exzsnansaidessavuniaeecesdaaaqadh cavaaseavdestaehieledehadeanetecdvaadanastnes 55 Power buttomibOard scsi ceiccotescnccuane e ters iE A AEE EE AAEE 58 To chPad Dutton board sssaaa a a aa aiana aaa AAE EA aa 59 TouchPad LED board esinsin aaa a a e a eden aaa daaa 60 Speaker aSSeOMbly cerccrecirc tini niin a EE EE EE E 61 USB Hoard inserire a an a a aaa aa aaa A aaa Aah 62 Power Connector wie tac ccccs2saaccagccnaduzscnaccnadeesarseaas a aai a i aaia a a a a aaa 63 Display ass6mDIy 25 hccsiecceieseeedceesdelagecoueceaweiecaecsaaeedo
54. e and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window Z CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstalled manually Ey NOTE Recovery discs have been included if your computer does not have a recovery partition Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time YNOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place Ey NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs N
55. e computer is on Blinking white The computer is in Sleep mode 14 Chapter2 External component identification Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt Cyberlink YouCam 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 15 Bottom Component Description 1 Battery bay Holds the battery 2 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 B Battery release latch Releases the battery from the battery bay 4 Service cover tp 16 Chapter 2 External component identification Provides access to the hard drive wireless modules and memory modules 3 Illustrated parts catalog Serial nu
56. e i3 390M processor 2 66 GHz 3 MB L3 Dual 35 W 634692 001 e Intel Core i3 380M processor 2 53 GHz 3 MB L3 Dual 35 W 625823 001 e Intel Pentium P6300 2 26 GHz 3 MB L3 Dual 35 W 635500 001 e Intel Pentium P6200 2 13 GHz 3 MB L3 Dual 35 W 625831 001 e Phenom II N970 2 2 GHz 2 MB L2 1333 MHz 3 6GT s Quad 35 W 635496 001 e Phenom II P960 1 8 GHz 2 MB L2 1066 MHz 3 6GT s Quad 25 W 634689 001 e Phenom II N870 2 3 GHz 1 5 MB L2 1333 MHz 3 6GT s Triple 35 W 635495 001 e Phenom II P860 2 0 GHz 1 5 MB L2 1066 MHz 3 6GT s Triple 25 W 634688 001 e Phenom II N850 2 2 GHz 1 5 MB L2 1333 MHz 3 6GT s Triple 35 W 616345 001 e Phenom II N660 3 0 GHz 2 MB L2 1333 MHz 3 6GT s Dual 35 W 635494 001 e Phenom II P650 2 6 GHz 2 MB L2 1066 MHz 3 6GT s Dual 25 W 634687 001 e Turion Il P560 2 5 GHz 2 MB L2 1066 MHz 3 6GT s Dual 25 W 634691 001 e Athlon Il P360 2 3 GHz 1 MB L2 1066 MHz 3 6GT s Dual 25 W 636635 001 e Athlon Il P340 2 2 GHz 1 MB L2 1066 MHz 3 2GT s Dual 25 W 616343 001 Computer major components 21 Item Description Spare part number e V160 2 4 GHz 512 KB L2 1066 MHz 3 2 GT s SC 25 W 636634 001 e V140 2 3 GHz 512 KB L2 1066 MHz 3 2 GT s SC 25 W 616333 001 9 amp Heat sink assembly includes replacement thermal material 12 e For use in AMD UMA computer models 639463 001 e For use in AMD discrete computer models 639462 001 e For
57. e in Pewter computer models 645525 001 39 6 cm 15 6 in HD LED BrightView 1366x768 display assembly for use in Pacific Blue computer models 645526 001 39 6 cm 15 6 in HD LED BrightView 1366x768 display assembly for use in Pearl Pink computer models 645527 001 39 6 cm 15 6 in HD LED BrightView 1366768 display assembly for use in Sweet Purple computer models 645528 001 39 6 cm 15 6 in HD LED BrightView 1366x768 display assembly for use in Butter Gold computer models 645529 001 System board includes replacement thermal material for use in AMD E350 UMA computer models 645893 001 Keyboard for use in the United States Pink 645893 031 Keyboard for use in the United Kingdom Pink 645893 041 Keyboard for use in Germany Pink 645893 051 Keyboard for use in France Pink 645893 061 Keyboard for use in Italy Pink 645893 071 Keyboard for use in Spain Pink 645893 121 Keyboard for use in French Canada Pink 645893 131 Keyboard for use in Portugal Pink 645893 141 Keyboard for use in Turkey Pink 645893 171 Keyboard for use in Saudi Arabia Pink 645893 211 Keyboard for use in Hungary Pink 645893 221 Keyboard for use in Czechoslovakia Pink 645893 251 Keyboard for use in Russia Pink 645893 A41 Keyboard for use in Europe Pink 645893 B31 Keyboard for international use Pink 645893 BA1 Keyboard for use in the Adriatics Pink 645893 BB1 Keyboard for use in Israel Pink 34 Chapter 3 Illustrated parts catalog Spare
58. e on page 49 Memory module see Memory module on page 51 Keyboard see Keyboard on page 52 Top cover see Top cover on page 55 USB board see USB board on page 62 Display assembly see Display assembly on page 64 Power connector see Power connector on page 63 System board see System board on page 71 Remove the heat sink assembly heat sink appearance may vary Ey NOTE Steps 1 through 5 apply only to computer models equipped with Intel processors P 2 3 Position the system board right side up with the front toward you Disconnect the fan cable from the system board 1 Follow the sequence embossed on heat sink to loosen the seven Phillips 10 0x2 0 captive screws 2 that secure the heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components it might be necessary to move the heat sink assembly from side to side to detach the assembly Component replacement procedures 75 4 Remove the heat sink assembly 3 by lifting it straight up Ey NOTE Steps 6 through 10 apply only to computer models equipped with AMD processors 5 Position the system board right side up with the front toward you 6 Disconnect the fan cable from the system board 1 7 Remove the three Phillips 3 02 0 screws 2 that secure the heat sink assembly to the system board Ey
59. el HM 65 Express Chipset y Intel HM 55 Express Chipset AMD RS880M SB820M Graphics Intel HD Graphics 3000 Intel HD Graphics ATI Radeon HD 6470M with 512 V MB of dedicated video memory 64Mx16 DDR3 900 MHzx4 PCs ATI Radeon HD 6470M with 1 GB of y dedicated video memory 128Mx16 DDR3 900 MHzx4 PCs ATI Mobility Radeon HD 4250 Graphics Support for HD DVD playback with V HD decoder and DX11 and HDMI Support for DX11 Panel 39 6 cm 15 6 in HD LED BrightView V 1366x768 16 9 wide aspect ratio V Memory 2 customer accessible upgradable SODIMM slots Chapter 1 Product description Category Description Intel 2nd Intel Previous AMD AMD Generation Generation Discrete UMA Discrete UMA Discrete UMA e DDR3 1333 MHz Dual Channel V V V V Support e DDR3 1066 MHz Dual Channel V V Support DDR3 1333 downgraded to DDR3 1066 Supports up to 8 GB of system memory in the following configurations e 6144 MB 4096 MB x 1 V V V V V V 2048x1 e 4096 MB 4096 MB x 1 V V V V V V e 4096 MB 2048 MB x 2 V V V V V V e 3072 MB 1024 MB x 1 2048 V V V V V V MB x 1 e 2048 MB 2048 MB x 1 V V V V V V e 2048 MB 1024 MB x 2 V V V vV V V Hard drives Supports the following 9 5 mm 6 35 cm 2 5 in SATA hard drives e 750 GB 5400 rpm V y y y V y e 640 GB 5400 rpm V V y V V y e 500 GB 7200 rpm V V V V V V e 500
60. emory module see Memory module on page 51 Keyboard see Keyboard on page 52 Top cover See Top cover on page 55 TouchPad LED board see TouchPad LED board on page 60 USB board see USB board on page 62 Power connector see Power connector on page 63 Display assembly see USB board on page 62 System board see System board on page 71 Remove the RTC battery 1 PA 3 Position the system board face up with the front toward you Disconnect the RTC battery connector from the system board 1 Remove the RTC battery 2 tote Reverse this procedure to install the RTC battery 74 Chapter 4 Removal and replacement procedures Heat sink assembly NOTE The heat sink assembly includes replacement thermal material The heat sink fan is available separately using spare part number 639460 001 Description Spare part number For use in AMD UMA computer models 639463 001 For use in Intel UMA HM55 computer models 637189 001 For use in Intel discrete HM55 computer models 637190 001 For use in AMD discrete computer models 639462 001 Before removing the heat sink assembly remove the following components 1 2 3 4 5 6 7 8 9 10 11 12 Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive See Hard drive on page 45 Optical drive see Optical drive on page 47 WLAN module see WLAN modul
61. emoval and replacement procedures Speaker assembly Description Spare part number Speaker assembly includes cable 641396 001 Before removing the speaker assembly remove the following components _ Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive see Hard drive on page 45 Optical drive see Optical drive on page 47 Keyboard see Keyboard on page 52 TouchPad top cover see Top cover on page 55 OF o ge oe TouchPad LED board see TouchPad LED board on page 60 Remove the speaker assembly 1 Disconnect the speaker cable 1 from the system board 2 Gently pry back the tabs on the base enclosure 2 to release the speakers and then lift up to remove the speakers 3 Reverse this procedure to install the speaker assembly Component replacement procedures 61 USB board Description Spare part number USB board includes cable 641145 001 Before removing the USB board remove the following components Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive see Hard drive on page 45 Optical drive See Optical drive on page 47 Keyboard see Keyboard on page 52 ao SS o N Top cover see Top cover on page 55 Remove the USB board 1 Position the computer right side up 2 Release the clips 1 that secure the USB board to the base e
62. ends on how recent your backup is Ey NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times X TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points on page 96 e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences 94 Chapter 7 Backup and recovery To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit g
63. esiulnnteeeesiadaes 96 Restore to a previous date and time ccccceeceeee cette ee eeeeeeeeeeeeeeeeeenenenenaes 96 8 Power cord set reguirementS sssini a a aa inia 97 Requirements for all countries or regions eee cette eeeenee eee eeeeae eee eeeeaeeeeeeeeaeeeeeeeeaeeeeseeiaeeeeeniaees 97 Requirements for specific countries OF regions 20 2 cccccccecceeceeeeeeeeeeeeeeeeeeeceeeaaeaeaeaaecaeeeeeeeeeeeeeeeeetees 98 SREO as sca vis scizaisews vane den shuvctvades N A 99 Bathory arie a E sass adateeyiacaseteevbasiaeeiceslansanstizeda idee A 99 Display ieesiccceteesbadeeeet caaudel r TARE AE OE TA E A 99 MAGGS iess sci saaeecd st siaseed sdstaaaeae dd ssaiened A nan ansir ana A AAAA RESSA aAa didiaaavededelaavetedsiiakens Hiaaaetdddemaecbedeiiasieldimcaveddial 105 vii viii 1 Product description Category Description Intel 2nd Generation Intel Previous Generation AMD AMD HP Pavilion G6 Notebook PC Discrete y UMA y Discrete Ni UMA J Discrete y UMA Ni Processors Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz 4 MB L3 Dual 35 W Intel Core i5 2540M processor 2 6 GHz SC turbo up to 3 3 GHz 3 MB L3 Dual 35 W y y Intel Core i5 2520M processor 2 5 GHz SC turbo up to 3 2 GHz 3 MB L3 Dual 35 W Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 Dual 35 W Intel Core i3 231
64. etails Hard drive specifications 83 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD lt 230 ms CD lt 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode 84 Chapter5 Specifications Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications Applicable disc Read BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Random access time BD lt 230 ms DVD lt 180 ms CD lt 180 ms Cache buffer 4 5 MB Data transfer ra
65. g illustration shows the locations for thermal material on systems with AMD processors After applying fresh thermal paste to the components reverse the above procedure to install the heat sink assembly 78 Chapter 4 Removal and replacement procedures Processor Ey NOTE All processor spare part kits include thermal material Description Spare part number Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz 4 MB L3 Dual 35 W 631252 001 Intel Core i5 2540M processor 2 6 GHz SC turbo up to 3 3 GHz 3 MB L3 Dual 35 W 631255 001 Intel Core i5 2520M processor 2 5 GHz SC turbo up to 3 2 GHz 3 MB L3 Dual 35 W 631253 001 Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 Dual 35 W 638039 001 Intel Core i3 2310M 2 1 GHz 3 MB L3 Dual 35 W 638037 001 Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 MB L3 Dual 35 W 634693 001 Intel Core i3 390M processor 2 66 GHz 3 MB L3 Dual 35 W 634692 001 Intel Core i3 380M processor 2 53 GHz 3 MB L3 Dual 35 W 625823 001 Intel Pentium P6300 2 26 GHz 3 MB L3 Dual 35 W 635500 001 Intel Pentium P6200 2 13 GHz 3 MB L3 Dual 35 W 625831 001 Phenom II N970 2 2GHz 2MB L2 1333MHz 3 6GT s Quad 35W 635496 001 Phenom II P960 1 8GHz 2MB L2 1066MHz 3 6GT s Quad 25W 634689 001 Phenom II N870 2 3GHz 1 5MB L2 1333MHz 3 6GT s Triple 35W 635495 001 Phenom II P86
66. intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Eyf NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury might be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at htto Awww eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 99 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly l T H 1 e jm 2 Lift up and out on the inside edges of the bezel on the left side 1 the top and bottom 2 and the right side 3 until the bezel disengages from the display assembly 3 Remove the display bezel 4 100 Chapter9 Recycling 4 Remove the two scre
67. low to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 RJ 45 network jack Connects a network cable 4 5 HDMI port USB ports 2 Connects an optional video or audio device such as a high definition television or any compatible digital or audio component Connect optional USB devices 6 7 Audio in microphone jack Audio out headphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled Left side 13 Component Description 8 Digital Media Slot Supports the following optional digital card formats MultiMedia Card MMC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card Secure Digital Extended Capacity SDXC Memory Card 9 Hard drive light 10 d Power light White The hard drive is being accessed White Th
68. ly on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 PNG ES SCAT OID gs cass eso ertussss ts erva cs satza dv A tassel 1 2 External component identification ssion an R E REE innavnnes S ARAA Eaa aa aai 7 VOD issacdetaiannatncathbavsaaaydecununadavddcnnadsadidtersdanandeesusgandudaansnaaddaecvasaanddcetvuasaadduudinvanaa decdsessaliuesuaenalwavbeancacteass 7 TouchPad eioi ae ea eaa Aaa aena a anaa dans a Eaa AE 7 LIONI soson TTO 8 BUOM ixsicicecasansandctetdantaebudenuaatuntataudannbantencdtesns auaudieddaaaweddududslnataacuadannsanteadacasaeanedddacesatawltenn 9 TCS oot E AE E a I ween Mase E Master E E E S 10 VOM eea annaa a a ea a a a aaa aaa a aaa a ia a a aE 11 RION SQE cescsctaciieyateacieevenancadivtvandt a E R A AS O A 12 Leftside sarosa a Seta net a E sana te etd a anand te Seen ted 13 DIS PAY cena ne T geese ees da leaed dda nepal as ceeaend ete aeteedeaee 15 BONOT iiaii tinina a a aanavedeananidanaduassaddaceasnssadsavedabanndaga a Aea 16 3 Ilust
69. mber location When ordering parts or requesting information provide the computer serial number and model number located in the battery bay of the computer SOOO Seriol XXXXXXXX EUT Product XXXXXXXX MODI Warrant ly lyOy Model XX Component Description 1 Product name The name affixed to the front of the computer 2 Serial number s n An alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period The duration of the warranty period for the computer 5 Model description An alphanumeric identifier used to locate documents drivers and support for the computer Serial number location 17 Computer major components 18 Chapter 3 Illustrated parts catalog Item 1 Description Spare part number 39 6 cm 15 6 in High Definition HD light emitting diode LED BrightView 1366x768 display assembly NOTE For more information on the display assembly internal component spare part information See Display assembly components on page 24 e For use in Charcoal Grey computer models 645523 001 e For use in Ocean Drive computer models 636378 001 e For use in Sonoma Red computer models 64
70. mbique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 605560 005 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready 600370 001 Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter 593836 001 Intel Centrino Wireless N 1030 Bluetooth 802 11 b g n 631956 001 Intel Centrino Wireless N 1000 802 11 b g n 593530 001 630703 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630705 001 Ralink 5390BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter 640926 001 Realtek 8188BC8 802 11a
71. ms only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 39 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground
72. nclosure 3 Lift the USB board 2 straight up and remove it from the computer Reverse this procedure to install the USB board 62 Chapter 4 Removal and replacement procedures Power connector Description Spare part number Power connector 641137 001 Before removing the power connector cable remove the following components _ Battery see Battery on page 43 Service access cover see Service access cover on page 44 Hard drive see Hard drive on page 45 Optical drive see Optical drive on page 47 Keyboard see Keyboard on page 52 gt n S PP Top cover see Top cover on page 55 Remove the power connector 1 Position the computer right side up 2 Disconnect the power connector cable 1 from the system board 3 Lift the power connector 2 away from the clips built into the base enclosure Reverse this procedure to install the power connector Component replacement procedures 63 Display assembly Description Spare part number 39 6 cm 15 6 in High Definition HD light emitting diode LED BrightView display assembly e For use in Charcoal Grey computer models 645523 001 e For use in Ocean Drive computer models 636378 001 e For use in Sonoma Red computer models 645521 001 e For use in Luminous Rose computer models 645522 001 e For use in Pewter computer models 645524 001 e For use in Pacific Blue computer models 645525 001 e For use in Pearl
73. nly the system that you have previously backed up HP recommends that you use Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using HP Recovery Manager e HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access HP Recovery Manager in either of the following ways e Select Start gt All Programs gt HP gt HP Recovery Manager gt HP Recovery Manager or e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3
74. on 1 removal 79 spare part numbers 21 79 product description audio 4 camera 4 chipset 2 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drives 3 keyboard 5 memory module 2 operating system 5 optical drives 3 pointing devices 5 ports 4 power requirements 5 processors 1 security 5 serviceability 5 R recovering from the dedicated recovery partition 92 recovering from the recovery discs 92 recovery discs 91 recovery system 92 removal replacement preliminaries 36 procedures 41 restore points 96 RJ 45 network jack identifying 13 RTC battery removal 74 spare part number 22 74 Rubber Feet Kit spare part number 42 S security cable slot security cable slot identifying 12 security product description 5 serialnumber 17 41 service access cover removal 44 spare partnumber 44 service considerations 36 service cover identifying 16 serviceability product description 5 Setup Utility changing the language 86 displaying system information 87 exiting 87 navigating 87 restoring default settings 87 selecting 87 starting 86 speaker assembly removal 61 spare part number specifications Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive 85 computer 81 display 82 22 61 DVD RW and CD RW SuperMulti Double Layer Combo Drive 84 hard drive 83 optical drive 84 85 static shielding materials 40 supported discs 91 system board removal 71 spare part numbers 20 35 71 system informa
75. ou seiadelstteadlageiseidieeeleviscetieeeeviansanaeds 64 DYSLOM Dord erantoa a E devuse Dectisushienel adap ecMaddeiepeet AA adhe thee 71 RTO Dala scctescset speeded enn T E 74 Heat sink assembly occccccncari eriin EET RE EEE 75 Processo morni eeni aaa a a a aa a a a aaae 79 Eoee a E a A E E A T 81 Computer specifications sssini inaia aaa aaa eaaa aaa 81 39 6 cm 15 6 in display specifications eeeeeseeeseereesseerrrstttttrrtststttrtatstttntusastttnnunnatnunnnnatnennne nena 82 Hard drive specification Se ssid E adv E E E 83 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 0 0seee 84 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications 2 05 85 6 Senp VUIA BSD as sascosacaniun Ye vans vasecvvnsvasucosinais a a 86 Starting Setup UTY seacor draai aaea anii idiin ikaita iA anientada 86 Using Setup WHINY sea S ade enwaacuetadanes 86 Changing the language of Setup Utility 0 cece centre errr ee eeaaeeeeeeeeeeetaeeeeeeeeeeaaes 86 Navigating and selecting in Setup Utility 0 ee eeeeee eee eeeeee eee eeeeeaeeeeeeeeaeeeeeeeenaees 87 Displaying system information 0 0 00 cece ee eennee eee eeeecaeeeeeeeeeaaeeeeeeeeaaeeeeeeeeiaeeeeeeeeenaees 87 Restoring factory default settings in Setup Utility 0 eee eeeeeteeeeeeeeeeeeeeenaeeeees 87 Exiting Setup Ut es ccanencecccganaedec cxecedersed eanpeceneeeuskeds cee saaaceesaeveudageesdeveusetececessaaoedecousuaudnaets 8
76. part number Description 645893 BG1 Keyboard for use in Switzerland Pink 645893 DH1 Keyboard for use in the Netherlands Pink 645893 DJ1 Keyboard for use in Greece Pink 647622 001 TouchPad LED board 647623 001 39 6 cm 15 6 in high definition BrightView LED display panel 649948 001 System board includes replacement thermal material for use in AMD UMA computer models 649949 001 System board includes replacement thermal material for use in AMD discrete 6470M 512M computer models 649950 001 System board includes replacement thermal material for use in AMD discrete 6470M 1G computer models 650198 001 System board includes replacement thermal material for use in Intel HM65 discrete 6470M 512M BACO computer models 650199 001 System board includes replacement thermal material for use in Intel HM65 discrete 6470M 1G BACO computer models Sequential part number listing 35 4 Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations Before disassembly or assembly procedures review and adhere to all service considerations y NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent
77. r4 Removal and replacement procedures Battery Description Spare part number 6 cell 2 20 Ah 47 Wh 593553 001 6 cell 2 55 Ah 55 Wh 593554 001 Before disassembling the computer 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system N Disconnect all external devices connected to the computer a Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and lift it out of the computer 3 To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated The battery release latch automatically locks the battery into place Component replacement procedures 43 Service access cover Description Spare part number Plastics Kit contains only the service access cover 637192 001 Before removing the service access cover remove the battery see Battery on page 43 1 Position the computer upside down with the front toward you 2 Loosen the two Phillips 4 0x2 0 captive screws 1 that secure the service access cover to the computer 3 Remove the service
78. rated parts Gate Oh rsa a Aa Aaaa E SEE AARE aaa aR 17 Serialnumber location sssiisusinsinra aa aii i vee e AE E a SAAE a DE teases AANEEN 17 Computer maj r C mponentS svciswcsacscedivwederteeaavinasdeeasasadanctedsesancadledvesaadaadenesaaacvedeneeradauectenacaadeedvendactee 18 Display assembly components nesretne einne ni ETa nEn AAEE AT AAEE ATE E 24 Mass Storage deVICES ji ecsced avsateseevstdeniie A EE OORE AOE 26 MISCEIIAMCOUS Parts nrnna aiaa a aa a aa a a aa Eaa a aAa 27 Sequential part number listing cccceceeeeeeeeeeeeeceeeee cece eeeeeeeeeeeceaaaaeaaeaeeeeeeeeeeeeseeseceecececieeaeeeeeenetees 29 4 Removal and replacement procedures cccccceceeeeeeeseeeseeceeeseseseeeeneseneeeeeseeeeeeesoesecaeaeasaeessenseeeeseenenneeeenes 36 Preliminary replacement requirements cccceeeeeeceeceee cae ee eee eeeeeeececeeeaecaeeeeeeeeeeeeeeeeeeceeiccieeeeeseeeeees 36 Tools reg ired sesia ie cadends cae cvaderds a E A gaat ce EEN a a E 36 Service CONSIGEFALIONS siaiicanscsatedacanatateadanraet laa iennaddacaandadacdanancldandsnaenhieassvaelilaacbasaddteaanaadies 36 Plastic DANS seeen aeaniee anae dE eaa a eaa aaaea iaee EEEN 36 Cables and COnNECtOTS ansnoncnenai ea aa ai aa 37 Drive handing ormsaierentiiarhi A NA AA 37 Grounding guidelines srias risien iindrre eee e teat akainak 38 Electrostatic discharge damage sseeessseieeeeerrreeerrirnnssserinnnaeeinnnnnaetaninnneeesennna 38 Packaging and transporting gui
79. ros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Canada the Cayman Islands Guam Puerto Rico the United States and the US Virgin Islands Spare part number 580101 001 Atheros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guam Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Moza
80. s enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts Ef NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility 87 Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIO
81. se this procedure to install the display assembly Component replacement procedures 65 7 To replace any of the display assembly internal components remove the following screw covers and screws 1 Two Mylar screw covers on the display bezel bottom edge 2 Two Phillips 5 0x2 5 screws 8 Flex the inside edge of the left side 1 the top and bottom sides 2 and the right side 3 of the display bezel until the bezel disengages from the display back cover 9 Remove the display bezel 4 Reverse this procedure to install the display bezel 66 Chapter 4 Removal and replacement procedures 10 To replace the webcam module lift the webcam module as far from the display enclosure as the webcam module cable allows 11 Disconnect the webcam module cable 1 from the webcam module and then remove the webcam module 2 The webcam module is available using spare part number 637197 001 Reverse this procedure to install the webcam module 12 To replace the display hinge covers remove the two Phillips 3 0x2 5 screws 1 that secure the covers to the display enclosure Component replacement procedures 67 13 Remove the display hinge covers 2 The display hinge covers are available using spare part number 641142 001 Reverse this procedure to install the display hinge covers 14 To replace the display panel remove four Phillips 4 0x2 5 screws that secure the display panel to the display enclosure
82. service considerations 37 D default settings restoring 87 digital media slot identifying MultiMedia Card MMC 14 Secure Digital SD Memory Card 14 diskette drive precautions 37 display assembly removal 64 spare partnumber 19 64 display back cover spare part number 24 display bezel illustrated 24 spare partnumber 24 66 display cable spare part number 24 display component recycling 99 display components illustrated 24 spare partnumbers 24 display enclosure illustrated 24 display hinge kit spare part number 24 display hinges removal 69 spare partnumber 69 display panel illustrated 24 product description 2 removal 69 spare partnumber 24 35 69 display specifications 82 drives preventing damage 37 DVD RW and CD RW Combo Drive removal 47 DVD RW and CD RW SuperMulti Double Layer Combo Drive precautions 37 Index 105 spare partnumbers 26 47 specifications 84 E electrostatic discharge 38 esc key identifying 10 Ethernet product description 4 external media cards product description 4 external monitor port identifying 13 F f11 92 factory settings restoring 87 feet locations 42 spare partnumber 42 fn key identifying 10 front components 7 G graphics product description 2 grounding equipment and methods 40 H hard drive precautions 37 product description 3 removal 45 spare partnumbers 23 26 45 specifications 83 Hard Drive Hardware Kit spare part number 26 hard drive light
83. ssed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Fi Windows logo key Displays the Windows Start menu a i M 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys 10 Chapter2 External component identification Execute frequently used system functions Front Component Description Speakers 2 Produce sound Front 11 Right side Component Description 1 Optical drive Plays optical discs such as CDs DVDs and Blu ray discs 2 Optical drive light Green The optical drive is being accessed 3 USB port Connects an optional USB device 4 AC adapter light e Blinking white The battery is low e Solid white The computer is connected to external power e Amber The computer is charging the battery e Off The computer is not connected to external power 5 Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 12 Chapter2 External component identification Left side y7 HOCOAO GO Component 1 IC External monitor port Description Connects an external VGA monitor or projector 2 Vents 2 Enable airf
84. t Paste The screen image is added to the document 4 Save and print the document Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup Eyf NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Backing up and recovering your information 95 Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optim
85. te 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 4X BD 18 000 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications 85 6 Setup Utility BIOS Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility Ey NOTE The fingerprint reader select models only cannot be used to access Setup Utility A Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select Sys
86. tem Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 86 Chapter6 Setup Utility BIOS Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 and f6 To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 Displaying system information i 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility 1 2 3 4 Start Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults and then pres
87. tion displaying 87 system recovery 92 system restore points 96 y thermal paste replacement 77 tools required 36 top cover removal 55 spare part number TouchPad buttons 7 removal 59 TouchPad button board spare part number 59 TouchPad LED board removal 60 spare part number 60 TouchPad light 7 transporting guidelines 39 20 55 U USB board removal 62 spare part number 20 62 USB port identifying 13 using system restore 96 V vents identifying 13 16 Ww webcam light identifying 15 webcam module spare part number 24 webcam identifying 15 Windows applications key identifying 10 Windows logo key identifying 10 wireless antenna removal 69 spare part number 24 wireless light 8 WLAN antennas identifying 15 WLAN module removal 49 spare part numbers 22 49 workstation guidelines 39 Index 107
88. uter models 636373 001 20 Chapter 3 Illustrated parts catalog Item Description Spare part number e For use in Intel HM65 UMA computer models 639522 001 e For use in Intel HM55 discrete 512 M computer models 636371 001 e For use in Intel HM55 discrete 1 GB computer models 636372 001 e For use in Intel HM65 discrete 512 M computer models 636374 001 e For use in Intel HM65 discrete 6470M 512M BACO computer models 650198 001 For use in Intel HM65 discrete 6470M 1G BACO computer models 650199 001 e For use in Intel HM65 discrete 1 GB computer models 636375 001 e For use in AMD UMA computer models 638856 001 e For use in AMD discrete 6470M 512M computer models 638854 001 e For use in AMD discrete 6470M 1G computer models 638855 001 8 amp Processor includes replacement thermal material 11 Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz 4 MB L3 Dual 631252 001 35 W Intel Core i5 2540M processor 2 6 GHz SC turbo up to 3 3 GHz 3 MB L3 Dual 35 631255 001 Ww Intel Core i5 2520M processor 2 5 GHz SC turbo up to 3 2 GHz 3 MB L3 Dual 35 631253 001 Ww Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 Dual 35 638039 001 Ww Intel Core i3 2310M 2 1 GHz 3 MB L3 Dual 35 W 638037 001 Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 MB L3 Dual 634693 001 35 W e Intel Cor
89. w e Phillips 3 0x2 0 screw e Phillips 2 5x6 5 screw e Phillips 2 5x10 3 screw e Phillips 4 0 2 5 screw 28 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number 490371 001 Description Power cord AC 3 wire black 1 83 m for use in North America 490371 021 Power cord AC 3 wire black 1 83 m for use in Europe 490371 031 Power cord AC 3 wire black 1 83 m for use in the United Kingdom and Singapore 490371 061 Power cord AC 3 wire black 1 83 m for use in Italy 490371 081 Power cord AC 3 wire black 1 83 m for use in Denmark 490371 111 Power cord AC 3 wire black 1 83 m for use in Switzerland 490371 201 Power cord AC 3 wire black 1 83 m for use in Thailand 490371 291 Power cord AC 3 wire black 1 83 m for use in Japan 490371 AA1 Power cord AC 3 wire black 1 83 m for use in the People s Republic of China 490371 AB1 490371 AD1 490371 AR1 490371 BB1 Power cord AC 3 wire black 1 83 m for use in Taiwan Power cord AC 3 wire black 1 83 m for use in Korea Power cord AC 3 wire black 1 83 m for use in South Africa Power cord AC 3 wire black 1 83 m for use in Israel 490371 D61 Power cord AC 3 wire black 1 83 m for use in India 537921 001 Bluetooth module 580101 002 593127 001 Atheros AR9285 802 1 1a b g n 2x2 WiFi adapter for use in Canada the Cayman Islands
90. ws 1 that secure each hinge to the display enclosure and lift up to remove the display hinge covers 2 to 1 offs rt 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Display 101 7 Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel 8 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 9 Remove the display panel frame 2 from the display panel 10 Remove the screws 1 that secure the backlight cover to the display panel 11 Lift the top edge of the backlight cover 2 and swing it outward 12 Remove the backlight cover 13 Turn the display panel right side up 102 Chapter 9 Recycling 14 Remove the backlight cables 1 from the clip 2 in the display panel 15 Turn the display panel upside down 16 Remove the backlight frame from the display panel Z AWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Display 103 17 Remove the backlight from the backlight frame 18 Disconnect the display cable 1 from the LCD panel 19 Remove the screws 2 that secure the LCD panel to the display rear panel 20 Release the
91. y your computer and access the BIOS update you want to download At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 5 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation

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