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1. 2 300 Series Managed Switches Mechanical Overloading The device should be level stable and secure to prevent it from sliding or shifting out of position Circuit Overloading Adding the device to the power outlet must not overload that circuit Rack Mount Placement To rack mount the switch in any standard rack attach the rack mount brackets to the sides of the switch with the supplied hardware and secure the brackets tightly For stability load the rack from the bottom to the top with the CAUTION heaviest devices on the bottom A top heavy rack is likely to be unstable and may tip over Wall Mounting Only the 8 port models of the switch can be wall mounted Note The switch should be mounted so that the ports face up or down Do not mount the switch with the ports to the side There is a wall mount kit packed with your switch The dimensions for the mount kit are as follows SZ SJ SZ ZS Gg 196243 1 8mm 0 4 in 2 22 2 mm 0 9 in 3 6 8mm 0 3 in 4 176 mm 0 7 in Mount the managed switch to the wall by drilling two pilot holes 3 7 inches 95 mm apart attaching the provided anchors and screws to the wall then sliding the switch into position on the screws The switch should have a minimum of 5 inches 130 mm of clearance on all sides 300 Series Managed Switches WARNING Insecure mounting may damage the device or cause injury Cisco is not responsible for damages incur
2. Possible Causes and Resolutions No Power Power up the switch and your computer if they are turned off Bad Ethernet connection Check the LEDs for proper indications Check the connectors of the Ethernet cable to ensure they are firmly plugged into the switch and your computer Bad Console port connection Check the console cable connectors to make sure they are firmly plugged into the switch and your computer Make sure the console port utility is configured with the correct parameters Wrong IP address Make sure you are using the correct IP address of the switch You can determine the status of where you received the current IP address of the switch from the system LED You can determine the current IP address of the switch from the menu CLI through the console port interface or from your network administrator Make sure that no other device is using the same IP address as the switch 8 300 Series Managed Switches No IP route If the switch and your computer are in different IP subnets you need one or more routers to route the packets between the two subnets Unusually long access time Due to the standard spanning tree loop detection logic adding new connections may take 30 to 60 seconds for the affected interfaces and or LAN to become operational Features of the Cisco Small Business Managed Switch This section describes the exterior of the managed switches including ports LEDs and connections Front
3. Apafi CISCO Quick Start Guide Cisco Small Business 300 Series Managed Switches Welcome Thank you for choosing the Cisco 300 Series Managed Switch a Cisco Small Business network communications device This device is designed to be operational right out of the box as a standard bridge In the default configuration it will forward packets between connecting devices after power up Package Contents Cisco SF 300 08 SF 302 08 SF 302 08MP SF 302 08P SG 300 10 SG 300 10MP SG 300 10P SG 300 20 SF 300 24 SF 300 24P SG 300 28 SG 300 28P SF 300 48 SF 300 48P or SG 300 52 Managed Switch Rackmount Kit Wall Mount Kit Power Cord power adapter included with 8 port devices This Quick Start Guide Product CD Serial Cable Rubber Feet This guide will familiarize you with the layout of the managed switch and describe how to deploy the device in your network For additional information see www cisco com smb Mounting the Cisco Switch There are three ways to physically install the switch Set the switch on a flat surface Mount the switch on a wall 8 port devices only Mount the switch in a standard rack 1 rack unit high Do not deploy the device in a location where any of the following conditions exist High Ambient Temperature The ambient temperature must not exceed 104 degrees Fahrenheit 40 degrees Centigrade Reduced Air Flow Both side panels must be unobstructed to prevent overheating
4. Panel Ports The ports and LEDs are located on the front panel of the switch 14 13V 2A 14V 3A 15V 4A 16V SA 17V GA 18V 7A 19V 8A 20V 9A 27104 22711A 230124 247 RJ 45 Ethernet Ports Use these ports to connect network devices such as computers printers and access points to the switch MiniGBIC if present The miniGBIC gigabit interface converter ports are connection points for miniGBIC modules so the managed switch can uplink to other switches by using optical fiber MiniGBIC ports are compatible with Cisco miniGBIC modules MGBSX1 MGBLH1 MGBLX1 MGBBX1 MFELX1 MFEFX1 and MFEBX1 as well as other brands of miniGBIC modules MiniGBIC interface is a combination port shared with one other RJ 45 interface When the MiniGBIC is active the adjacent RJ 45 port is disabled The LEDs of the corresponding RJ 45 port light to respond to the miniGBIC interface traffic 300 Series Managed Switches 9 Front Panel LEDs System LED Green Lights steady when the switch is powered on and flashes when booting performing self tests and acquiring an IP address If the LED flashes Amber the switch has detected a hardware failure LINK ACT LED Green Located on the left of the port Lights steady when a link between the corresponding port and another device is detected Flashes when the port is passing traffic Note The System and LINK ACT LEDs are on each model of the switch The following LEDs are only present on s
5. anaged by two different methods over your IP network using the web based interface or by the menu CLI through the console port Using the console port requires advanced user skills The switch works with Cisco Small Business network tools and services including the Cisco FindIT Network Discovery Utility that enables you to automatically discovers all supported Cisco Small Business devices in the same local network segment as your PC You can get a snapshot view of each device or launch the product configuration utility to view and configure the settings For more information see www cisco com go findit Accessing and Managing Your Switch Using the Web Based Interface In order to access the switch with a web based interface you will need to know the IP address the switch is using The default configuration of the switch is to use its factory default IP address of 192 168 1 254 until it has obtained an IP address from a DHCP server When the switch is using the factory default IP address its power LED flashes continuously When the switch is using a DHCP assigned IP address or an administrator configured static IP address the power LED is on solid Note If the managed switch IP address is changed either by a DHCP server or manually your access to the managed switch will be lost and you must enter the new IP address to use the web based interface Use the Web Based Interface To configure the managed switch Step 1 Power on the co
6. ch to power Console The Console port is where you can connect a serial cable to a computers serial port for configuration using a terminal emulation program Returning the Device to the Factory Default Settings To use the Reset button to reboot or reset the managed switch do the following To reboot the managed switch press the Reset button for less than 10 seconds To restore the managed switch configuration to the factory default settings 1 Disconnect the managed switch from the network or disable all DHCP servers on your network 2 With the power on press and hold the Reset button for more than 10 seconds 300 Series Managed Switches 11 Where to Go From Here Support Cisco Small Business Support Community https supportforums cisco com community netpro small business Cisco Small Business Support and Resources http www cisco com cisco web solutions small_business small_business_support_and_resources html Phone Support Contacts http www cisco com en US support tsd_cisco_ small_business_support_center_contacts html Cisco Small Business Firmware Downloads Product Documentation Cisco Small Business Managed Switches http www cisco com cisco software navigatorhtml a a amp i rpm Select a link to download firmware for Cisco Small Business Products http www cisco com go smallbizmanagedswitches 300 Series Managed Switches Quick Start Guide http www ci
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8. lect Execute CAUTION Make sure that any configuration changes made are saved before exiting You are now ready to configure the switch Refer to the Cisco Small Business Managed Switch Administration Guide for further information Next Steps If you are not using DHCP on your network set the connection type on the managed switch to Static and change the static IP address and subnet mask to match your network topology Save your settings Return your computer to its original settings These tasks can be accomplished by using the procedures in the Cisco Small Business Managed Switch Administration Guide 300 Series Managed Switches Z Troubleshoot Your Connection If you cannot access your switch from the web based interface the switch may not be reachable from your computer You can test network connections by using ping on a computer running Windows STEP 1 Open a command window by using Start gt Run and enter cmd Step 2 At the Command window prompt enter ping and the managed switch IP address For example ping 192 168 1 254 the default static IP address of the managed switch If you can reach the switch you should get a reply similar to the following Pinging 192 168 1 254 with 32 bytes of data Reply from 192 168 1 254 bytes 32 time lt lms TTL 128 If you cannot reach the switch you should get a reply similar to the following Pinging 192 168 1 254 with 32 bytes of data Request timed out
9. mputer and the switch STEP 2 Connect the computer to the switch You can connect to the same IP subnet as the switch by connecting them directly with an Ethernet cable or by connecting to the same LAN where the switch is located through other switches You can also connect your computer to the switch from another IP subnet through one or more IP routers 300 Series Managed Switches 5 STEP 3 NOT dep usin Set up the IP configuration on your computer a Ifthe switch is using the default static IP address of 192 168 1 254 you must chose an IP address in the range of 192 168 1 1 192 168 1 253 that is not already in use b Ifthe IP addresses will be assigned by DHCP make sure your DHCP server is running and can be reached from the switch and the computer You may need to disconnect and reconnect the devices for them to discover their new IP addresses from the DHCP server E Details on how to change the IP address on your computer end upon the type of architecture and operating system you are g Use your computers local Help and Support functionality and search for IP Addressing STEP 4 STEP 5 STEP 6 STEP 7 CAUTION Open a Web browser window If you are prompted to install an Active X plug in when connecting to the device follow the prompts to accept the plug in Enter the switch IP address in the address bar and press Enter For example http 192 168 1 254 The Managed Switch Login Page displays En
10. red by insecure wall mounting Connecting Network Devices To connect the managed switch to the network Step 1 Connect the Ethernet cable to the Ethernet port of a computer printer network storage or other network device Step 2 Connect the other end of the network Ethernet cable to one of the numbered managed switch Ethernet ports The LED of the port lights if the device connected is active Refer to Features of the Cisco Small Business Managed Switch page 9 for details about the different ports and LEDs on each switch STEP 3 Repeat Step 1 and Step 2 for each device you want to connect to the managed switch Note Cisco strongly recommends using Cat5 or better cable for Gigabit connectivity When you connect your network devices do not exceed the maximum cabling distance of 100 meters 328 feet It can take up to one minute for attached devices or the LAN to be operational after it is connected This is normal behavior Power over Ethernet PoE Considerations If your switch is one of the PoE models consider the following As a PSE Power Sourcing Equipment device the switch can deliver a maximum of 15 4 Watts per PoE port to a PD Powered Device 4 300 Series Managed Switches Configuring the Cisco Small Business Managed Switch Before You Begin Verify that a computer with Microsoft Internet Explorer version 6 and higher or Firefox version 2 0 or higher is available The switch can be accessed and m
11. sco com en US docs switches lan csbms sf30x_sg30x quick_start 78 19252 01 pdf 300 Series Managed Switches Administration Guide http www cisco com en US docs switches lan csbms sf30x_sg30x administration_guide 78 19308 0 1 pdf Regulatory Compliance and Safety Information http www cisco com en US docs switches lan csb_switching_general rcsi RCSI_Class_A_Switches pdf Warranty Information Cisco Small Business Cisco Partner Central for Small Business Partner Login Required http www cisco com go warranty http www cisco com web partners sell smb Cisco Small Business Home 12 http www cisco com smb 300 Series Managed Switches 300 Series Managed Switches 300 Series Managed Switches 300 Series Managed Switches Ahafo Americas Headquarters Cisco Systems Inc C l S e O 170 West Tasman Drive San Jose CA 95134 1706 USA www cisco com Small Business Support US 1 866 606 1866 Toll Free 24 7 Small Business Support Global www cisco com go sbsc Cisco and the Cisco Logo are trademarks of Cisco Systems Inc and or its affiliates in the U S and other countries A listing of Cisco s trademarks can be found at www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1005R 2010 Cisco Systems Inc All rights reserv
12. ter the default login information Username is cisco Default password is cisco passwords are case sensitive If this is the first time that you have logged on with the default username and password the Change Password Page opens Enter a new administrator password and then click Apply Make sure that any configuration changes made are saved before exiting from the web based interface by clicking on the Save icon Exiting before you save your configuration will result in all changes being lost The Getting Started window displays You are now ready to configure the switch Refer to the Cisco Small Business Managed Switch Administration Guide for further information 300 Series Managed Switches Use the console port To configure the managed switch STEP 1 Connect a computer to the switch console port using the provided console port cable Step 2 Start a console port utility such as HyperTerminal on the computer Step 3 Configure the utility with the following parameters 115200 bits per second 8 data bits no parity 1 stop bit no flow control Step 4 Enter a user name and password User names and passwords are both case sensitive and alpha numeric The default username is cisco and the default password is cisco Step 5 If this is the first time that you have logged on with the default username and password the Change User Password Page opens Select Edit enter a new administrator password and then se
13. witch models that have those capabilities PoE if present Amber Located on the right of the port Lights steady to indicate that power is being supplied to a device attached to the corresponding port 100M LED if present Green Located on the right of the port Lights steady when another device is connected to the port is powered on and a 100 Mbps link is established between the devices When the LED is off the connection speed is under 100 Mbps or nothing is cabled to the port Gigabit LED if present Green Located on the right of the port Lights steady when another device is connected to the port is powered on anda 1000 Mbps link is established between the devices When the LED is off the connection speed is under 1000 Mbps or nothing is cabled to the port MiniGBIC if present Green Located on the right of the port Lights steady when a connection is made through the shared RJ 45 port Flashes when the port is passing traffic Additional Front Panel Features The switch also has a reset button SF 300 24P 24 Port 10 100 PoE Managed Switch The switch can be reset by inserting a pin or paper clip into the reset opening See Returning the Device to the Factory Default Settings for details 10 300 Series Managed Switches Back Panel The power port and console port are located on the back panel of the managed switch A x x 196710 Power The Power port is where you will connect the swit
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