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Western Digital WDBACG0010HCH-EESN external hard drive

1. 4 Make sure that you select the folder that corresponds to the option you selected back in step 2 For example if you selected Photo from the main user interface screen open the corresponding Photo folder to the right of the MyBookLive icon otherwise your content will not display properly Other Media Players Following are general steps for setting up devices such as digital picture frames Blu Ray players network connected TVs and digital media adapters 1 Ensure that your My Book Live is connected to your home s local network and is powered on 2 Follow the user instructions provided with your media player to proceed through any initial setup or installation of drivers 3 Using the navigation feature on your player scan and detect your My Book Live on your network 4 Depending on the player you have you may need to access a Settings Network oetup page in the user interface to establish connection so that your player can link to your My Book Live Please refer to your player s user guide for specific instructions DLNA Devices see specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on My Book Live Go to http www dlina org for a list of DLNA certified devices and for further information MY BOOK LIVE 126 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC Accessing My Book Live Using iTunes iTunes Media Server Ove
2. Created on MYBOOKLIVE2T Updated 05 17 2011 04 05 03 PM eo 8 your safepoint and click the Auto Update Enable button in the right pane Safepoint Details Name Safepoint5 5 17 Q Auto Update 3 If auto updates are already enabled you can edit the auto update settings on the details pane or disable the feature altogether You can set daily weekly or monthly updates to your safepoint if you choose to use this feature To have the process run in the background while you perform other tasks click the Run in Background button Clicking the progress bar in the status area displays detailed information about the operation such as the files being copied and the extent completed Important Changes made to data while safepoint operations are in progress are not guaranteed to be backed up immediately MY BOOK LIVE USER MANUAL 94 MANAGING COMPUTER BACKUPS AND SAFEPOINTS 4 Ifthe update process was not successful or was interrupted the Manage section displays the appropriate status Clicking the retry icon resumes the operation Hecovering from a Safepoint he Recover section enables you to restore your data from a safepoint to a factory fresh My Book Live or compatible Western Digital device 1 Open the Recovery section MyBookLivedb Click to discover devices on your network 2 Click the Discover button to display a list of available devices on your network Recove
3. Listing Computer Backups The My Book Live dashboard Backups page lists and provides information about computer backups stored on the My Book Live and enables you to delete them Viewing the List of Computer Backups Note Backups created using Windows Vista and Windows 7 procedures do not display here 1 Click Backups on the navigation panel The Backups page opens MY DESKTOP2 Backups A list of backups on your My Bock Live displays For each backup the list displays the network attached device storing the backup backup size and backup type WD SmartWare or Time Machine and date of last backup 2 Ifyou would like some information about backing up your files using WD SmartWare Time Machine or Windows Backup click the appropriate link in the panel on the right MY BOOK LIVE 88 USER MANUAL MANAGING COMPUTER BACKUPS AND SAFEPOINTS Deleting a Backup WARNING When deleting a backup remember that you are erasing all of the files in the backup Important Please be sure to cancel the scheduled backup separately to prevent the recreation of this backup 1 Click the trash can icon g to the right of the backup 2 Inresponse to the confirmation message click the Delete button Backing Up a My Book Live Drive With Safepoints With the included safepoint technology you can automatically make a second copy of your My Book Live to store on a My Book Live or an available network share Now you ve got double saf
4. ublic P0 i0 T pe o gai a a te ue m 7 Gt Ded SS Tte Sin fn EL rus Sean Risin rea ess Pan EE Ego s Ese Foro Bonin oan Peso oe ene PEYI I Mss dna Bonin Pese de UTE Pra bine PIS Be UT ban been Fro P Required Creating a Private Share for a User 1 Ifyou want to create a private share for the user in the Share Access section on the right panel click the Create new share button A Create New Share box displays over the page Create New Share Share Name Media Serving Videos User Access C Public G Private Required Barney Share Description Barney s videos share MY BOOK LIVE USER MANUAL Create Hew Share 19 MANAGING USERS 2 Complete all required settings indicated by red asterisk and any optional settings as follows Share Name Assign a name to the share that clearly indicates the type of files it will contain Share Description Enter a brief description of the content in the share Media Serving From the drop down list select None All or to limit what can be streamed from this share a type of media from the Photos Music and Videos options User Access Select Private to limit the user s access to the share 3 Click the Save button The new share displays in the Share Access panel with the Private indicator displaying Full access is automatically granted to the user Changing a User s Password When viewing details abo
5. 1 On the Software Settings screen click the File History button to display the Set File History screen Set File History Enter the number of backup versions to keep for each file Backup Speed z hd Retrieve Folder Preferences 2 Specify the number of file versions that you want to keep from 1 to 25 in the Enter the number of backup versions to keep for each file box 3 Click Apply to save and implement the new number of backup versions Pausing Backups Until Your Computer is Idle A large backup can take a lot of time and consume a lot of your system processing resources The WD SmartWare software works in the background using minimal computer resources while you are working on your computer If you want to pause all backup activity until your computer is idle you can by enabling the Backup Speed option 1 On the Software Settings screen click the Backup Speed button to display the Reduce Backup Speed screen File History Reduce Backup Speed This option may allow your system to run faster by reducing backup speed Pause backup until computer is idle Retrieve Folder Preferences 2 Select or clear the Pause backup until computer is idle check box to enable or disable the Backup Speed option Specifying a Different Retrieve Folder When you start a retrieve you can choose whether you want to store the retrieved files in either Their original locations on your compute
6. Note WD 2go brings your data from the My Book Live to your tablet handset or other portable devices using Google Android or Apple iOS WD 2go provides a convenient file list of the My Book Live contents and then launches your favorite player or viewer for any files you wish to open For file types your mobile device supports see the device s manual About WD Photos Mobile App f Entertainment is happening all around you Now you can capture every moment of it and send it to your drive for access on any screen in your home Take a photo or video clip your smartphone or tablet and upload it directly to your My Book Live personal cloud storage When you get home you have new files waiting for you so you can enjoy them in your entertainment center Important WD Photos enables you to view photos in jpg format only ohow off your entire photo collection up to 285 000 photos without taking up tons of space on your smartphone WD Photos is compatible with leading Apple mobile devices and many popular Androids such as the DROID by Motorola DROID Incredible by HTC Nexus One and HTC EVO 4G Photos are automatically optimized for viewing on your mobile device MY BOOK LIVE 99 USER MANUAL Accessing Your My Book Live Remotely WD Photos lets you view your most recently accessed photos even when you are offline Display your photos vertically or view them horizontally and turn your mobile device into the ultimate photo album Wi
7. Or if there are photos you would like a friend to see but not change or delete you would assign read only access to that user 1 Click the Create New Share button above the Share Access list to display MY BOOK LIVE USER MANUAL Create New Share Share Name Description Media Serving A All User Access Public Private Required LIE Shares Add new Shares and grant users Full or view only access to the content you want Eo share About Shares Creating Shares Deleting Shares 83 MANAGING SHARES 2 Complete all required settings indicated by red asterisk and any optional settings as follows Share Name Assign a name to the share Share Description Enter a brief description of the share to remind yourself of what it contains Media Serving From the drop down list select None All or to limit what can be streamed from this share a type of media from the listed options of Photos Music and Videos User Access Select Public if you want all users to have access to this share or select Private to limit user access to this share 3 Click the Save button If you selected Private the User Access panel displays below 4 To specify access to the new share select the Add check box next to the user s name and then select either full access or read only access Full access means the user can make changes to the share for example by adding or
8. WD Photos iPhone iPod touch or iPad with OS 3 2 or later WD 2go iPhone iPod touch or iPad with OS 4 x or later MY BOOK LIVE 98 USER MANUAL Accessing Your My Book Live Remotely About WD 2go Mobile App k lt anc Access your files music and photos with your mobile device Open and view presentations and documents stream media and show off photos stored on your My Book Live personal cloud storage Use your iPad iPhone iPod touch or Android mobile device to view stored files and stream music in the palm of your hand Download the WD 2go mobile app from the Android Market or the Apple iTunes store and make your mobile device the center of attention With the WD 2go mobile app you can Open and view the important files stored on your My Book Live from anywhere without copying them on your mobile device Show off your photos stored on your My Book Live drive Stream and enjoy music and video files stored on your My Book Live drive Note Video streaming performance is best over the LAN WAN streaming performance may be limited by upload speeds on your home Internet connection Share your presentations on your iPad in 1024 x 768 resolution WD 2go supports most major file types such as Microsoft Word documents Microsoft Excel spreadsheets and PowerPoint presentations For more features and instructions on using the WD 2go mobile app see its online Guide Me page and FAQs or go to http wd2go wdc com
9. 4 lf you want to make a shared drive icon permanent on your desktop create an alias Following are two ways to do that Note Before creating an alias click Finder gt Preferences and make sure Connected Servers is checked MY BOOK LIVE 22 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED Click the item you wish to alias e g Shared Music hold down the mouse button hold down the Cmd and Option keys simultaneously and drag the item to where you want the alias to appear Instead of moving the original item this creates an alias at the new location OR Right click the item you want to alias e g Shared Music and then click File Make Alias Open Get Info Eject PUBLIC Duplicate ELC BIER Copy PUBLIC Color Label x ww w v o w Automator gt Enable Folder Actions Configure Folder Actions Using Bonjour to Find and Set up the Drive 1 Open Safari and click the bookmark icon els Bonjour 4 Z http mybooklive2 local UI C E Qr Googl 25 HE Apple Yahoo Google Maps YouTube Wikipedia News 77 v Popularv COLLECTIONS History 63 Bookmarks Bar 77 Bookmarks Menu J Address Book 53 All RSS Feeds ONT MyBookLive2 Bookmark e About Bonjour Webpages gt MyBookLive2 d WDShareSpace Printers 2 Click Bonjour and then double click your My Book Live drive to display the My Book Live dashboard home page 3 Continue wit
10. Gigabit recommended to maximize performance Wide Area Network Broadband Internet connection for remote access using WD 2go and WD Photos MY BOOK LIVE 6 USER MANUAL PRODUCT OVERVIEW Pre Installation Instructions Before unpacking and installing the system select a suitable site for the system for maximum efficiency Place the device in a site that is Near a grounded power outlet Clean and dust free Ona stable surface free from vibration Well ventilated with nothing blocking or covering the slots and openings on the back or bottom side of the unit and away from sources of heat Secluded from electromagnetic fields from electrical devices such as air conditioners radio TV transmitters Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the drive Do not move the drive while it is powered on Do not use this product as a portable drive Specifications Ethernet High performance 10 100 1 000 Gigabit Ethernet connection Internal hard drive WD 3 5 inch SATA hard drive oupported protocols CIFS SMB NFS FTP AFP I O ports Ethernet RJ 45 port oupported clients Windows XP Windows Vista Windows 7 Mac OS X Leopard Mac OS X Snow Leopard
11. J e M a Ubay 01 Family Lc 1 2126 Pictures AR m Recently Added 02 Guy 6 2 21 08 Video Wii ME ij All Video 03 Family Guy 6 3 21 56 Recorded TV dedos Actors 04 Family Guy 6 4 21313 Oth id vd ME er i3 Genre 05 Family Guy 6 5 2111 Liss ME cy Rating 06 Family Guy 6 6 20 55 Add to Library i MB 3 MARTY 07 Family Guy 6 7 2 7 Media Sharing wi At 06 Family Guy 6 8 2137 Apply Media Information Changes sad id AG 09 Family Guy 6 9 2140 on ME 10 Family Guy 6 10 242 Add Favontes to List When Dragging Cos AE 11 Family Guy 6 11 2148 More Opbons Lid AG 12 Family Guy 6 12 2112 Help with Using the Library bd AP 13 Family Guy 6 13 2121 are E 14 Family Guy 6 14 2119 Zi AG 122 PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 6 Click Find media that others are sharing and then click OK Media Sharing we Find and share music pictures and video on your network Leam about sharing Online Sharing settings V Find media that others are sharing E Share my media DE Your network Unidentified network is a private network Devices that you allow can find your shared media Networking How does sharing change firewall settings Cancel 7 Select a media type Music Pictures or Video and click the MyBookLive l IG Windows Media Player arm Bg T E on S UNECCOLE LUCLCLLULEULLEL 0 ELUOALUULLEU UOUSLOOQ QU gt MyBookLive gt Music gt All mu
12. Other factors such as what processes are running on the My Book Live and on the speed and availability of your target NAS have an effect on the speed 6 To have the process run in the background click the Run in Background button A link to the progress bar displays navigation panel below Let Us Help You in the Let us help you Shares Add new shares and grant users full nr view only access to the content vau wantto share Creating safepoint 4 Clicking the progress bar link in the status area displays detailed information about the operation such as the files being copied and the extent completed A Safepoint successfully created message displays when they process is complete 7 If you want to delay the creation of the safepoint click the Create Later button and enter a date and time you would like the safepoint to be created You may choose to enable auto updates as well Auto updates help keep your safepoint MY BOOK LIVE USER MANUAL 92 MANAGING COMPUTER BACKUPS AND SAFEPOINTS up to date with the content on your My Book Live by copying changes since the last update Create a safepoint Name Safepoint4 5 17 o Create on Today p AM Ee Auto Update Enable amp Frequency Daily C Weekly Monthly Time 1 OO AM Important Changes made while safepoint operations are in progress are not guaranteed to be backed up immediately 8 Ifthe creation
13. Physical dimensions Length 54 9 in 139 45 mm Width 1 97 in 50 mm Height 6 5 in 164 0 mm Weight 2 2 Ib 1 01 kg Power supply Input voltage 100V to 240V AC Input frequency 50 to 60 Hz Output voltage 12V DC 1 5A Power supply 18W Temperature Operating temperature 5 to 35 C 41 to 95 F Non operating temperature 20 to 65 C 4 to 149 F MY BOOK LIVE 7 USER MANUAL PRODUCT OVERVIEW Product View Reset button Multi color LED Activity LED Ethernet port 12VDC 7 Link LED Gi d Kensington security Slot Component Icon Description Ethernet port A Connects the device to a local network Restores settings such as the admin user name and password for the Reset button C I device See Resetting the My Book Live on page 129 for more information Power port mums Connects the device to an AC adapter and the power outlet HE EE ENEEND Kensington For drive security the device is equipped with a security slot that security slot supports a standard Kensington security cable Visit http www kensington corm for more information MY BOOK LIVE 8 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED Connecting the Drive and Getting Started Connecting the Drive to Your Network Getting Started Using the CD Windows and Mac Getting Started Without the CD Windows 7 Vista amp Mac What Can Do Now Connecting the Drive to Your
14. ada mobile access or register Tor a web access account For instructions on setting up remote access on this page and then using the WD Photos and WD 29o see Accessing Your My Book Live Remotely on page 98 MY BOOK LIVE 74 USER MANUAL CONFIGURING BASIC SETTINGS Media Server Settings The Media page enables you to define TwonkyMedia and iTunes settings so that you can enjoy media in every room in your house Note TwonkyMedia and iTunes only work on your network Twonky TWONKY MEDIA Twonky Media streams your music photos and videos to any compatible device anywhere In your hame Learn more Twonky Service Enabled Status iTunes For instructions on configuring TwonkyMedia and iTunes settings on this page and then displaying or streaming media see Playing Streaming Videos Photos amp Music on page 116 MY BOOK LIVE 15 USER MANUAL MANAGING USERS Managing Users Viewing Users Creating a User Creating a Private Share for a User Changing a User s Password Editing User Settings Deleting a User The Administrator creates accounts for others who will have access to the My Book Live drive These accounts are referred to as users Users have full access to their own private shares and to public shares and limited access to the shares of other users Note The Administrator normally the owner is the person in charge of setting up computers on the network The U
15. or blue standby Check for Update To manually check for new firmware availability and to optionally install new firmware 1 Click the Check for Update button The Checking message displays If an update is found click OK 2 If desired click the Install amp Reboot button A progress bar displays When the process is complete the network drive reboots MY BOOK LIVE 66 USER MANUAL CONFIGURING BASIC SETTINGS Update from File To update the firmware manually 1 Contact WD Tech Support http support wdc com for information on new firmware availability 2 If anew firmware file is provided save the file to a Desktop location on your computer 3 Click the Update from file button 4 Select the file saved on your hard drive and click the Open button A message prompts for confirmation that you want to update now Click OK o An Installing Update progress bar displays and when installation is complete the drive reboots Auto Update To automatically check for and update the firmware 1 For Auto Update select the Enabled check box 2 From the drop down lists specify the frequency and time at which the drive should look for an update on the WD website and if one is available to automatically install it and reboot 3 Click the Save button Alert amp Event Notifications The Alert amp Event Notification section of the page enables you to add or delete email addresses of up to five users who w
16. providing a common connection to all devices on the network Interface A hardware or software protocol to manage the exchange of data between a device and a computer the most common ones are EIDE also known as PATA SATA and SCSI See also Protocol IP Internet Protocol A system that controls how data messages are separated into packets routed from the sender and reassembled at the destination See also Protocol IP Address A 32 bit binary number that uniquely identifies a computer connected to the Internet iTunes An audio playback program used to import songs and other media files from your hard drive or My Book Live drive LAN Local Area Network A system in which computer users in the same company or organization are linked to each other and often to centrally stored collections of data in LAN servers LED l ight emitting Diode An electronic device that lights up when electricity is passed through it Media Server Device that stores and shares media files digital audio digital video and digital photos Media Storage Device that stores media files digital audio digital video and digital photos Multi user A system in information technology that enables more than one user to access data at the same time NAS Network Attached Storage Hard disk storage that is set up with its own network adaress rather than being attached to the computer that is serving network workstation use
17. uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment The following booklet prepared by the Federal Communications Commission may be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is Stock No 004 000 00345 4 available from the US Government Printing Office Washington DC 20402 The provided Ethernet cable must be used between the unit and network connection to comply with FCC Part 15 Class B and EN 55022 Class B ICES NMB 003 Compliance Cet appareil de la classe B est conforme la norme NMB 003 du Canada This device complies with Canadian ICES 003 Class B oafety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 S ret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 2 CE Compliance for Europe Verified to comply with EN55022 for RF emission EN 55024 for Generic Immunity as applicable a
18. 130 LEDs don t light up 130 manually mapping the drive letter 130 resetting the system 129 upgrading from 3 0 to 3 5 firmware 132 WD Quick View installation 19 TwonkyMedia enabling 75 116 U Underwriters Laboratories Inc UL 133 Uninstalling WD Quick View 57 Updating My Book Live 66 Upgrading My Book Live 3 0 firmware 132 User creating 77 creating private share for 79 password 80 settings 76 Users viewing list of 76 W WAN 6 Warning deleting a backup 89 deleting a share 86 do not move drive 129 interrupting the factory restore 7 1 renaming the drive 65 unplugging drive during reboot or shut down 55 72 use shielded Ethernet cable provided 9 WD 2go 98 accessing 112 personal cloud 98 registering a web access account 109 setting up 109 WD 2go mobile app features 99 installing 106 WD limited warranty 135 WD Photos features 99 installing 103 WD Quick View accessing Learning Center 57 installing 15 mapping the drive 53 opening shares 51 options 49 safely shutting down 55 shortcut to public share 53 shortcuts 49 uninstalling 57 WD Service 134 WD SmartWare exiting safely 51 file categories 29 141 file extensions 29 Home screen 28 launching 27 overview 25 pausing backups 40 setting auto update preferences 41 setting number of backup versions 39 setting retrieve folder 40 software settings 39 system files 29 WD TV Live Live Plus HD Media Player 123 wd2go com 112 Web access enabling 109 Web browser comp
19. 14 Regulatory and Warranty Information Regulatorn X 9b eS sot a anh deo cC e teca ee na ODENIN SEVICE u a4 a rar eR Ck anc PO ENERO Limited Warranty ectaepacod e e ae t c LaL C Catus GNU General Public License GPL 0 0 0 0 0 eee GlOSSAI sioe aha ed qu Gr OR e o D de i d dcc tc MY BOOK LIVE USER MANUAL TABLE OF CONTENTS v IMPORTANT USER INFORMATION Important User Information Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed and manufactured to assure personal safety Improper use can result in electric shock or fire hazard The safeguards incorporated into this unit will protect you if you observe the following procedures for installation use and servicing MY BOOK LIVE Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near any liquids Do not place this product on an unstable surface The product may fall causing serious damage to the product Do not drop the product Do not block the slots and openings on the back or bottom side of the chassis to ensure proper ventilation and reliable operation of the product and to protect it from overheating these openings must not be blocked or covered Making sure the drive is standing upright also he
20. Book Live Remotely 7 Tap a share to display its files 8 Tap a file to display its contents R 3 p es G P 3 Fo Bome E Note f you have problems installing WD 2go please visit http websupport wdc com rn wd2go asp For more features and instructions see the app s online Guide Me page FAQs and tips or go to http wd2go wdc com MY BOOK LIVE 108 USER MANUAL Accessing Your My Book Live Remotely Setting Up Web Access Through WD 2go WD 2go gives you access to all the files in your personal cloud no matter where you are as long as you have access to the Internet from your computer Registering a Web Access Account Create view and manage your web access accounts from the Web Access section of the Remote Access page To register a web access account 1 To enable Web Access make sure that the Enable Remote Access check box is checked in the Configure section of the Remote Access Page The Connectivity Status must be Ready or Connected 2 Navigate to the Web Access section of the Remote Access page Web Access Account List Help Access your fles from a PC or a Mac anywhere anytime About Web Access Registering a Web Access Account Lx IT VD 200 MY BOOK LIVE 109 USER MANUAL Accessing Your My Book Live Remotely 3 Click the Register button to display the Register New Account panel Web Access Register New Account H
21. Local Area Network LAN using coaxial cable File Transfer Protocol FTP A network protocol used to transfer data from one computer to another through a network FTP is a popular choice for exchanging files independent of the operating systems involved GreenPower Technology Engineering technology developed by WD to bring more energy efficient hard drive options to our customers WD hard drives with GreenPower technology yield average power savings of 4 5 watts over competitors drives while maintaining solid performance Host Ihe computer to which other computers and peripherals connect Host Adapter A plug in board that acts as an interface between a computer system bus and a hard drive Host Interface he point at which a host and a drive are connected to each other Host Transfer Rate he speed at which a host computer can transfer data across an interface HTTP Hypertext Iransfer Protocol Protocol used by the World Wide Web to transfer information between servers and browsers See also Protocol HTTPS Hypertext Transfer Protocol over Secure Socket Layer A protocol that provides a more secure means of configuring your device than HTTP but may affect the responsiveness of the user interface All traffic between the managing computer and the My Book Live is encrypted See also Protocol MY BOOK LIVE 136 USER MANUAL Hub In a network a device joining communication lines at a central location
22. ROM but cannot store data in ROM Share An area similar to a folder or directory set up to organize files and access them on your network Shares can be Public shared with everyone on your network or Private shared with only selected users on your network SMB Server Message Block File sharing protocol for Windows platform that allows users to access shares through My Network Places Mac OS X or later also supports the CIFS protocol See also Protocol SMTP Simple Mail Transfer Protocol Standard for transferring email across the Internet See also Protocol Streaming Media Media such as audio video and photos that are constantly received while being delivered by a streaming provider TCP IP Iransmission Control Protocol Internet Protocol A set of protocols for communication over interconnected networks The standard for data transmission over networks See also Protocol TwonkyMedia Server A server application that searches for all the media for example videos photos and music stored on the My Book Live connected to your home network UPnP Universal Plug n Play A set of computer network protocols that simplify the implementation of networks in the home by allowing devices to connect seamlessly see also Protocol WAN Wide Area Network A computer network that crosses metropolitan regional or national boundaries MY BOOK LIVE 138 USER MANUAL Index A AC adapters 5 Accessing Learni
23. Windows 7 Windows Vista Backup on page 42 Click the Learn More button beside the Time Machine option and then continue with Using Apple Time Machine on page 43 Click the Start Setup button and then continue with Remote Access Settings on page 74 Click the Start Setup button Continue with Starting the My Book Live Dashboard on page 59 Click the Learn More button and then continue with Remote Access Settings on page 74 Continue with Playing Streaming Videos Photos amp Music on page 116 MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED Connecting and Troubleshooting The Connecting Your Drive screen appears when Discovery cannot find a drive WD MYBOOK LIVE v Welcome Discover Connecting your Drive 3 Bese Follow these steps to connect your drive i Plug your W BOOK LIVE into a ep working outlet i o Connect your drive to your router a Lx o Wake sure that the light on your drive is solid green 1 Follow the graphical instructions and tool tips for information about each step 2 Click the Find Drive button f the drive is found the My Book Live Found screen appears Continue with otep 1 Discover the My Book Live Drive on page 12 fthe drive is not found the Troubleshooting screen appears offering more information about connecting the My Book Live WD MYBOOK LIVE v Welcome Troubleshooting install Your My Book Live dri
24. YOUR COMPUTER FILES Click the Settings tab to display the Software Settings screen Settings Software Settings MY DESKTOP2 File History Backup Speed Retrieve Folder Preferences About your software Product Name WD SmartWare Version 1 4 0 3 IF you want to THEN click AND see Change the number of backup File History Specifying the Number of versions to keep for each file Backup Versions on page 39 Pause backups until the computer is Backup Speed idle Pausing Backups Until Your Computer is Idle on page 40 Specify a path to a different retrieve Retrieve Folder Specifying a Different Retrieve folder Folder on page 40 Change the option that checks for Preferences Setting the Preferences Auto software updates whenever you reconnect your My Book Live drive to your network Update Option on page 41 Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file If you overwrite or delete a file by mistake or want to see an earlier version of the file the WD SmartWare software has a copy for you Keeping more versions Improves your ability to save retrieve more versions of a file Consumes more disk space MY BOOK LIVE USER MANUAL 39 BACKING UP AND RETRIEVING YOUR COMPUTER FILES To specify the number of backup versions that you want to keep for each file
25. content to retrieve screen choose the Retrieve All Files option which retrieves files across all categories and copies them to either their original locations or the Retrieved Contents folder During the retrieve The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location A Cancel Retrieving button is available for you to stop the retrieve A Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means the file you selected for the retrieve was not copied to the specified retrieve location In this case either a Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved a OR Destination is full message means that your computer does not have sufficient disk space to complete the retrieve Customizing WD SmartWare Software The WD SmartWare software makes it easy for you to quickly customize its settings for the best possible drive performance by Specifying the number of backup versions that you want to keep for each file Specifying a unique folder to store files retrieved from your drive Automatically checking for WD SmartWare software updates MY BOOK LIVE 38 USER MANUAL BACKING UP AND RETRIEVING
26. currently used capacity Displays when the system is processing information for example saving settings Displays to the right of some items Auto Update L Enabled sets automatic reboot Provides a brief explanation when you roll the mouse over the icon Obtaining Customer Support To open the Support page 1 Click the Support option in the navigation panel to display the Support page Automated Customer Support Privacy Policy Create and Save System Report Create a system report and save it to your drive to help identify and resolve network problems z roduct Documentation If you experience difficulty dick Request Support to Product Documentation automatically generate a diagnostic report After completion you will be directed to our customer FAQs support form with your network device s diagnostic report automatically attached Please complete the Forum required fields then submit your request to route it to ine appropriate support team Contact Into GNU General Public License Copyright Info Copyright In Request Support Support Resources MY BOOK LIVE USER MANUAL 61 USING THE MY BOOK LIVE DASHBOARD sending Customer Support Your Log Files If you have a problem with the My Book Live drive complete the online form on the Support page to generate a log and send it to WD s Customer Support team Another option is to manually generate a system log and save or email
27. deleting files Read only access means the user can only look at the files If you do not want the user to have any access to the share make sure the check box is blank For example the Administrator Dad and Mom have full access to the family videos but Sally can only view the videos 5 Click the Save button MY BOOK LIVE 84 USER MANUAL MANAGING SHARES Creating a New User While working with the Shares option you may want to create a new user and assign share access privileges at the same time 1 Select a share from the list to display share detail Share List Share Detail Public c Share Name parneyshare oO OGB 0 9TE Media Serving A Description Videos by Barney CS Barney1 0 978 Qo Media Serving fi p m Media Serving 9 F 8 0GB 0 9TB Videos o Media Serving A Barneyshare Share Create New User 0GB 0 9 Access M di Se ving g F3 edia Serving 4 4 O NOS S User Name 2 T j P admin ic S O iBarne 1 S Required 2 Click the Create new user button in the Share Access section on the right A Create New User box displays over the screen Create New User User Name Grandma Full Name Grandma Password TITIII Confirm Password pesses eq Create private Share for this user Required ES ES 3 Complete the information as you did in Creating a User on page 77 4 Click the Save button MY BOOK LIVE 85 USER MANUAL MANAGING SHARES Making a Sh
28. describes the front panel tricolor red green blue LED behavior Appearance State Description unit Boot Yellow Solid Drive has begun loading the Operating System OS Green Blink Unit is performing read or write commands to from the Hard Drive Disk HDD Fault action required Solid The following faults trigger this state e Network cable not inserted Disk SMART failure Disk thermal warning threshold exceeded under or over temp Data Volume does not exist System Volume does not exist Standby Unit is in HDD standby mode ooftware firmware White Firmware is currently being updated update may look somewhat violet MY BOOK LIVE 10 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED Checking Back Panel Network LEDs The following table describes the network state and activity LEDs Note Looking at the port with the LEDs on the bottom the LED on the top is the Activity LED and the one on the bottom is the Link LED Appearance State Description Link down Link Cable or drive is not plugged in or other end of link is not operational Link up 10 100 Link Yellow Cable is plugged in and both ends of the Mbps link have successfully established communications Network negotiated at 10 100 Mbps Link up 1000 Mbps Link Green Cable is plugged in and both ends of the link have successfully established communications Network negotiated at 1000 Mbps Link idle Activity Active communicati
29. f the computer is on a wireless network connect using an a Ethernet cable and try again Temporarily disable any computer firewalls security software or other networking and retry Check your local router for any firewalls or security software If present please check your router documentation on temporarily disabling the software or configuring the software to allow UPnP or UDP traffic l am unable to play music videos and or view pictures through my digital media adapter Because there are many kinds of file formats for pictures videos and music your particular digital media adapter may not support a format to play or display it Depending on the digital media adapter device for example Xbox 360 or PlayStation 3 that you have you may need to update your device to support the media format that you want to play Refer to your digital media adapter s user manual for further information Make sure the share containing your media content is enabled to serve that type of media See Creating a New Share on page 83 How do I safely shut down the My Book Live If you are unable to shut down the drive using the My Book Live dashboard or the WD Quick View icon check the LED on the front of the drive to make sure it is not blinking Blinking indicates that the unit is processing information for example backing up or transferring files If the LED is blinking green data is being read from or written to the drive Follow the
30. it To run a system report and send it to WD Customer Support automatically click the Request Support button Click the Privacy Policy link to review WD s privacy policy To run and save a system report manually click the Create amp Save button Then save it to your computer If desired email it to WD Customer Support Obtaining Other Support To obtain the most recently updated user manual click the Product Documentation link To see answers to frequently asked questions and troubleshooting instructions click the FAQs link To participate in a forum about the My Book Live click the Forum link To see WD phone numbers and other contact information click the Contact Info link MY BOOK LIVE 62 USER MANUAL What Can I Do Now The next few chapters step you through the procedures for using the My Book Live dashboard The following table provides shortcuts to instructions for some common tasks MY BOOK LIVE USER MANUAL How dol Request assistance from Customer Support Set up the drive on your network Configure drive settings Update My Book Live firmware Create users Change a user s password Create shares Access private shares View a list of computer backups and delete backups Back up the My Book Live by creating and restoring safepoints Shut down or reboot the My Book Live Enable or disable remote access WD Photos and WD 2go Enable disable and use media servers USING
31. network drive prompts a new login window Enter the My Book Live username and password to reconnect the share allowing it to be accessible again until the next reboot For more information on troubleshooting this problem see Knowledge Base Answer 6745 Creating a Shortcut to the Public Share Windows only Note Mac OS X automatically displays a Public share icon on the desktop and you can create aliases for any subshares See Using Mac Leopard Snow Leopard on page 11 select Create Shortcut on the WD Quick View submenu An icon representing the Public share displays on the desktop MY BOOK LIVE 53 USER MANUAL MANAGING YOUR DRIVE WITH WD QUICK VIEW Viewing Drive Properties Select Properties on the WD Quick View submenu to display the Properties screen Properties Network Device i MyBookLive Device Details Description My Book Live Network Storage Manufacturer Western Digital Corporation Model Name My Book Live Model Number APINMC Device webpage http f mybaoklive Troubleshooting Information Serial Number WAZ A0 103763 Type urmischemas upnp org device Widhas 1 Unique Device Mame uuid 73656761 7465 7375 636b 0090a9fF604bf Product Code IP Address 129 255 204 199 49152 My Book Live Properties on Windows Properties MyBookLive Device Details Description My Book Live Network Storage Device Capacity 1 89 Terabytes Manufacturer Western Digital Corporation Model Name My
32. process was not successful or was interrupted the Manage section top of page displays the appropriate status Clicking the safepoint s retry icon C resumes the operation Manage List Safepoint Details longname Name Erici Created on TARGETNAS Updated Fas m cu iT o Thu 23 Jun 2011 05 45 40 PM 43 alerttest1 Auto Update G Created on TARGETNAS Updated 05 21 2011 04 43 08 PM Invalid safepoint operation e e Required cancel Save Note f you want to see the content of the safepoint stored on another device access the folder on the device where you stored it MY BOOK LIVE 93 USER MANUAL Updating Safepoints 1 MANAGING COMPUTER BACKUPS AND SAFEPOINTS You can update your Safepoints in two ways manually or automatically To update your safepoint manually go to the Manage section at the top of the page and click the update icon to the lower right of your safepoint Safepoint5 5 17 G Created on MYBOOKLIVE2T Upda ted 05 17 2011 03 52 10 PM Safepoint6 5 17 Created on MYBOOKLIVE2T Updated 2 05 17 2011 04 05 03 PM t zr zl to Creating safepoints Updating safepoints Recovering from a safepoint Manaaing safepoints 2 o enable auto updates for your safepoint go to the Manage section select v Manage Safepoint5 5 17 rn on MYBOOKLIVE2T 05 18 2011 05 43 24 PM eo f Updated Safepoint6 5 17
33. renders your router s IP address unreachable for direct connection port forwarding In this situation consult your ISP for alternatives to enable port forwarded connections Setting Up Mobile Access oet up and manage mobile access to your photos music and documents and videos on the My Book Live through an Apple or Android device In the Mobile Access section of the Remote Access page generate activation codes for the WD Photos or WD 2go apps installed on your mobile device from the Apple App otore or Android Market Adding a Mobile Device Connection To add a mobile device connection to the My Book Live 1 In the Configure section of the page make sure that the Enable Remote Access check box remains selected and Connectivity Status is Ready or Connected MY BOOK LIVE 101 USER MANUAL Accessing Your My Book Live Remotely 2 Inthe Mobile Access section of the page click the Add Access button wv Mobile Access Add Access Select User admin Steps Select a user from the drop down list and click Get Code to generate an activation code 2 Install WD Photos and or WD 2go on your tablet or mobile device 3 Launch app and tap Connect Now 4 Select your product Enter Activation Code zm Access your files on the ao About Mobile Access Addina a Mobile Device WD Photos WD 2go 3 From the drop down list select a user Listed users are those who have access rights to My Book Live shar
34. the drive s MAC and IP addresses You can set network options such as network mode enable FTP protocol for secure file transfer and create a workgroup LAN Configuration MAC Address 00 90 39 f6 00 43 IP Address 129 253 204 27 Network Mode OStatic sS oucP Workgroup FTP MY BOOK LIVE 68 USER MANUAL CONFIGURING BASIC SETTINGS LAN Configuration 1 View or modify the following LAN home or office network settings MAC Address Uniquely Identifies the drive IP Address Identifies the current IP address Network Mode Select the method of assigning the drive s unique IP address e DHCP Client causes the My Book Live to obtain an IP address and associated settings automatically from the local DHCP server or e Static IP lets you set an IP address manually You will be prompted for IP Address Netmask Gateway and DNS Server If you don t know this information please check your router settings 2 Click the Save button Workgroup A workgroup is a name you assign to each member of a group of computers in a network environment The computers that have the same workgroup name can easily exchange information through the network A workgroup does not require a central server Workgroup Workgroup Name VUVORKGROLIP Qo To name or rename a workgroup 1 Enter a name for the workgroup 2 Click the Save button FTP File Transfer Protocol enables the transfer of data
35. to your network see page 9 2 Click gt Computer gt Network gt MYBOOKLIVE and locate the drive s Public folder MY BOOK LIVE 20 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED 3 Double click the Public folder to display the Shared Music Shared Pictures Shared Videos and Software subfolders You can now drag and drop files into the shared media folders using Windows Explorer ex J amp J z QUO gt Network MYBOOKLIVE Public v 45 Search Public p Organize v New folder i O e O DDMAONA Date modified RE Desktop 4 Shared Music 4 2010 12 48 PM Jp Downloads J Shared Pictures 7 14 2010 12 48 PM i Recent Places dO Shared Videos 7 14 2010 12 48 PM d Software 7 14 2010 12 52 PM cw Libraries Documents a Music i Pictures B Videos J amp E Computer Selec a file to p hi Network J 4 items Offline status Online lt 2 Offline availability Not available Note The Software folder contains all the software that is on the CD Double click the folder and then double click SmartWare to display the software If your operating system is 32 bit click WD SmartWare Setup x86 Otherwise click WD SmartWare Setup x64 Launching the My Book Live Dashboard to Set Up Your Drive To access the My Book Live dashboard to set up your drive 1 Physically connect the drive to your network see page 9 2 Open a browser and enter http lt drive name or IP address gt as the ad
36. with Quick Install Guide AC adapter Ethernet cable application software and user manual Global AC Adapter Configurations US JA TW EU KO UK AU NZ l l l l l l l US JA TW EU KO UK MY BOOK LIVE 5 USER MANUAL PRODUCT OVERVIEW For information on additional accessories for this product visit US www shopwd com or www wdstore com Canada www shopwd ca or www wastore ca Europe www shopwd eu or www wdstore eu All others Contact WD Technical Support in your region For a list of Technical Support contacts visit htto support wdc com and see Knowledge Base Answer ID 1048 System Requirements Operating System Windows Mac OS X e Windows XP e Leopard e Windows Vista e Snow Leopard e Windows 7 WD 2go web access is not compatible with 64 bit Windows XP Note Compatibility may vary depending on your computer s hardware configuration and operating system For highest performance and reliability install the latest updates and service pack SP For Windows go to the Start or e menu and select Windows Update For a Mac go to the Apple menu and select Software Update Web Browsers Internet Explorer 7 0 and later on Windows platforms supported by this product Safari 4 0 and later on Mac platforms supported by this product Firefox 3 6 and later on supported Windows and Mac platforms Local Network Router switch or direct connect
37. 2225 o Deleting Users Password Assigning User Privileges o o User Access Share Name F aX z Public i ie Projects i iNew user T i Mom O Ko Familvphotas o Ho 2 Enter all required information indicated by red asterisk 3 If desired enter these optional settings User Password Confirm If you want to set up a password for the user to prevent Password others from accessing the user s private share enter a password for the user Create a private share oelect this option to create a private share with full for this user access rights for the new user Allow access to existing Select this option to grant the new user access to other shares shares Select the check box next to each share the user can access and then specify the level of access by selecting the full access or the read only access icon For example the new user may be given read only access to the family s photos or Mom s videos so he can t change delete or add to them but full access to Projects so he can add edit or delete project files MY BOOK LIVE 78 USER MANUAL MANAGING USERS 4 Click the Save button The new user is listed in the User List and the Share Access section moves to the right panel User List a admin Mom ue Sally New user Create Hew User User Detail UserMame New user Full Name New user Update Password Password Share Access Share Name ow 2 ax
38. 2go com page 112 Enable or disable My Book Live applications such as TwonkyMedia Server page 75 and iTunes Play and stream media from the My Book Live page 116 MY BOOK LIVE 24 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES Backing Up and Retrieving Your Computer Files Using WD SmartWare Using Windows 7 Windows Vista Backup Using Apple Time Machine Using WD SmartWare WD SmartWare software is an easy to use tool that gives you the power to Protect your data automatically Automatic continuous backup instantly makes a copy whenever you add or change a file Note Automatic backup protection is continuous as long as both your My Book Live and computer are connected to your network If you disconnect from your network backup temporarily stops Once you reconnect WD SmartWare automatically scans your computer for new or changed files and resumes backup protection See your backup as it happens Visual backup organizes your content into categories and shows the progress of your backup Retrieve lost files effortlessly Bring back your valuable data to its original location whether you have lost all your data or just overwritten an important file Take control Customize your backups Viewing the Info Online Help Topics WD SmartWare provides two kinds of Help Help icon ea Each WD SmartWare screen provides easy access to online Help information to quickly guide you through your ba
39. Book Live Model Number AP1NC Device Web Page http MyBookLive Troubleshooting Information Serial Number WMAZAO0103763 Service Type http tcp Firmware Revision 00 10 00 IP Address 129 253 204 199 Status Ready Drive SMART Status Good Temperature Good Volume Status Good Free Space Good My Book Live Properties on Mac OS X MY BOOK LIVE 54 USER MANUAL MANAGING YOUR DRIVE WITH WD QUICK VIEW Safely Shutting Down One of the recommended ways to safely reboot and shut down your My Book Live drive is to use the WD Quick View icon Note Another preferred method is to use the dashboard See Reboot Shutdown on page 71 If the unit does not shut down using either recommended method see How do safely shut down the My Book Live on page 131 Important Before shutting down make sure no file transfers are going on Check the LED on the front of the drive to make sure it is not blinking Blinking indicates that the unit is processing information for example backing up or transferring files WARNING Do not unplug the drive during shutdown 1 Select Shut Down on the WD Quick View submenu to display the WD SmartWare Shut Down screen shut Down MyBookLive My Book Live Enter owner password You are aboutto shut down your network device Any backups or file activity will be interrupted 2 Enter the administrator s password or leave blank and then click the OK button The drive s
40. Map network drive amp 4 Create a desktop shortcut to MyBookLive4 4 To create a desktop shortcut to a mapped drive in Windows select the Create a desktop shortcut to your drive check box and on a Mac select the Create an alias to MyBookLive check box o Click the Continue button The Install WD Quick View screen displays Note To continue without installing WD Quick View click the Skip to Next Steps link and continue with Step 3 Perform Next Steps on page 17 You may install WD Quick View later by clicking Install in the navigation panel Step 2 Install WD Quick View WD Quick View installs the WD Quick View icon in the Windows system tray or in the Mac OS X menu bar so that you can perform important functions such as launching WD SmartWare or checking drive status quickly The Windows icon is blue s The Mac icon is black fg MY BOOK LIVE 15 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED Wm MYBOOK LIVE Welcome Discover Install WD Quick View WD Quick View provides a quick and easy their status and start software Next Steps WD Quick View Choose WD Quick View from the system 5 s 004m tray or Menu barto open apps access 5 devices and check drive status accept License Agreement Skip to Next Steps Start Install 1 Click the License Agreement link and after reading the agreement click the Accept check box Click the Start Install button A p
41. My Book Live User Manual m gt lt ote D g D o P le O Western Digital WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or email support service at http support wdc com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support Email support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at http register wdc com Accessing Online Support Visit our product support website at http support wdc com and choose from these topics e Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and special offers e Warranty amp RMA Services Get Warranty Product Replacement RMA RMA otatus and Data Recovery Information e Knowledge Base Search by keyword phrase or answer ID e Installation Get online installation help for your WD product or software Contacting WD Technical Sup
42. Network It is easy to set up the My Book Live drive all you have to do is connect it to your home or small office network LEDs on the front and the back of the drive let you know whether the connections are functioning properly Note For information about safely shutting down and disconnecting the drive see Safely Shutting Down on page 55 or Reboot Shutdown on page 71 Physically Connecting the Drive Important To avoid overheating make sure the drive is upright as shown in the illustration above Follow the steps below to connect the My Book Live to a home or small office network 1 Connect one end of the Ethernet cable into the Ethernet port located on the back of the drive WARNING To meet Class B emission standards use the shielded Ethernet cable provided 2 Connect the other end of the Ethernet cable directly into a router or network switch port MY BOOK LIVE 9 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED 3 Connect the end of the adapter into the power supply socket on the back of the drive 4 Plug the power adapter into a power outlet The unit powers up automatically Important Wait for the My Book Live drive to finish powering up approximately three minutes before configuring the drive You will know it is ready when the LED stops flashing and turns solid green normal or blue standby Checking the Front Panel LED The following table
43. Share Windows only 53 Viewing Drive Properties llle eee o4 MY BOOK LIVE TABLE OF CONTENTS iii USER MANUAL Safely Shutting DOWN ss deu sath ee RC wee ee ee s 55 VOntormmg Ale Ss dicet dde EN oe d Ced bb d ade drake chert de 55 Accessing the Learning Center 0 0 eee 57 Uninstalling the WD Quick View ICON nananana a 57 6 Using the My Book Live Dashboard 58 Launching the My Book Live Dashboard 00005 58 Starting the My Book Live Dashboard illie 59 Understanding Dashboard Components lusus 60 Obtaining Customer Support ades Res siae ecce t pec Re V CR 61 What Can I Do NOW rss aou AER week ERES OD at e SACO ps 63 7 Configuring Basic Settings 64 DVSICM DCN e 2 3 9 Pom dose Gol ARK SE AES cre E D Red Gau 64 Network Settings wea adc m e ud e e teo Ae as 68 JUNI SC PURIS ara tee ave oa bn col ger Ra ee haa a dcr ped 7O Remote Access Settings n onnaa ae 74 Media Server Settings 0 ccc ee eens 5 8 Managing Users 00 cee es 76 MIEWIDG USES Cra rrise oak Se haw oe eee Se eee ees 76 Creating e USEF ace e a d e Pak e E aa eke ae TT Creating a Private Share for a User cee es 19 Gh nangmga Users Password aq xerit ibd teca tt ene alee 80 Editing User Settings lt 1 sie s aco Stare mE Em ESOS eRe shes 81 IJelellgc a A saina RG a SIR OES EA 81 9 Managing Shares 82 Vie
44. Shared Music s a MacPod_0 arsebundle b Shared Pictures Y SEARCH FOR Lo net Shared Videos t D Today a Network snagit txt private SnagltNe exe als sbin D Software eee System i Temporary Items GE All Images D TimeMachine 7 All Movies P Gal tmp E ll u T T s All Documents gt Sj Macintosh HD G Volumes 9 Public C items 54 73 GB available A 10 Select the file s you want to access You can view edit delete or copy files just as you would with any network drive Sharing Your Files Remotely To share files remotely with a family member or friend create a new user on your My Book Live and then create a separate web access account for that particular user Only the shares to which the user has access display 1 Ifthe person is not already a user of the My Book Live drive create a new user see Creating a User on page 77 2 Create a web access account for the user see page 109 The user receives an email providing instructions for using WD 2go MY BOOK LIVE 115 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC Playing Streaming Videos Photos amp Music Media Server Overview Media Server Settings Media Types Supported Media Storage Accessing My Book Live from Media Players Accessing My Book Live Using iTunes Media Server Overview My Book Live is designed to serve as your home s central media hub It enables you to stream photos and music and videos
45. Storage You can access and store media content on My Book Live drive by means of network shares Shares similar to folders or directories are areas set up to organize media and access them from your network Shares can be shared with everyone oublic or with selected users on your network private The drive comes pre configured with the Public network share which contains the following folders for media storage Shared Music Stores music files you want to share with other users Shared Pictures Stores image files you want to share with other users Shared Videos Stores video files you want to share with other users Important Do not delete or change the name of the Shared Pictures folder which is required by the WD Photos application Adding Media Content to the Folders 1 Open Windows Explorer or Mac Finder File Edit wiew Favorites Tools Help C9 tack G 2 le Search s Fors TH Address E Lt Folders x Mame E Desktop amp L3 My Documents ij Shared Pictures E My Computer Software Se Local Disk iC E ud ared Music sj Audio CD D 4 CD Drive E E Docsery on wdscFsO1 ian GH Home an EMC SNAS T5 5 45 5 wdscdmo1 H E Install uides an wdscwkgtsO def ault main Marketing Workareal Default TechPubstYdacuments Q ET Pr on Wdcrux Permanent 5 E Se Public on My Book Live Network Storage MyBookLive ua 2 Copy your music files to the Shared Mus
46. System restart The system has restarted 1 52 32 PM PT Wednesday July 14 2010 System restart The system has restarted 12 41 51 PM PT Wednesday July 14 2010 System restart The system has restarted 12 40 45 PM PT Figure 4 Alerts on Mac OS X 3 Click the OK button to close MY BOOK LIVE USER MANUAL 56 MANAGING YOUR DRIVE WITH WD QUICK VIEW Accessing the Learning Center The Learning Center contains information about using many aspects of the My Book Live software Select Learning Center on the WD Quick View submenu to display the Learning Center main menu Uninstalling the WD Quick View Icon Windows On Windows XP click Start gt Control Panel gt Add or Remove Programs and uninstall WD Drive Manager On Windows Vista Windows 7 click 6 gt Control Panel gt Programs and Features and uninstall WD Drive Manager The System Tray no long contains the WD Quick View icon s Mac OS X 1 Double click the My Book Live CD icon on the desktop 2 Open the Extras folder and select WD SmartWare Uninstaller to display the WD SmartWare Uninstall window 3 Click the Uninstall button A login window displays your Mac user name 4 Enter your Mac password and click the OK button 5 On the WD SmartWare Uninstall window click the Uninstall button 6 When a confirmation message displays click the Exit button The menu bar no longer contains the WD Quick View icon o MY BOOK LIVE 57 USER MANUAL
47. THE MY BOOK LIVE DASHBOARD See page 61 page 68 page 64 page 66 page page 80 page 83 page 83 page 88 page 89 page 71 page 98 page 116 63 CONFIGURING BASIC SETTINGS Configuring Basic Settings system Settings Network Settings Utilities Settings Remote Access Settings Media Server Settings The Settings option enables the Administrator to view and customize the drive s system network utilities remote access and media settings System Settings To select the Settings options 1 On the navigation panel click Settings to display five tabbed pages System Network Utilities Remote Access and Media Note that the Settings tab is highlighted in blue General Device Name MyBookLive Description My Book Live Network Storage Language English hal Serial Number WCAZA0452753 Usage 3GB 0 9TB Warranty Registration Register Now Date amp Time Updates Alert amp Event Notifications gt Energy Saver 2 The Settings home page contains five expandable sections General Date amp Time Updates Alert amp Event Notifications and Energy Saver Io display or hide a section click the arrow beside the section name or click the section name itself MY BOOK LIVE 64 USER MANUAL CONFIGURING BASIC SETTINGS General Use the General section of the page to show the drive name and description select the language in which the web pages should display view usage of sto
48. UAL CONFIGURING BASIC SETTINGS Import Export Current Configuration Import Export Current Configuration Important Before doing a factory restore or a system update you may choose to save your drive s current configuration Later you can import a previously saved configuration if desired Keep in mind that importing a configuration after restoring factory defaults does not restore shares users or Twonky settings To save the current configuration 1 In the Export section click the Save Config File button 2 Browse to the location where you want to save the file and click the Save button To replace the current configuration 1 In the Import section click the Choose File button and browse to locate the replacement file 2 Clickthe Import button and when the confirmation message displays click OK The My Book Live reboots Remote Access Settings The Remote Access page enables you and other users to access your files on the go You can access photos and files stored in the My Book Live using the WD Photos and WD 2go mobile apps and set up remote and secure web access to stored files by means of the WD2go com website Configure Enable or disable all web and mobile access to the photos music and documents stored on your My Book Live Remote Access Enable Connectivity Status Read O four device is ready for Remote Access Please navigate to the sections below to RON zn
49. USING THE MY BOOK LIVE DASHBOARD Using the My Book Live Dashboard Launching the My Book Live Dashboard Starting the My Book Live Dashboard Understanding Dashboard Components Obtaining Customer Support What Can Do Now Use the My Book Live dashboard to configure settings to manage the My Book Live as you prefer For example you can set up user accounts and restrict access to the files on your My Book Live drive set up folders for storing files and customize the drive to suit your needs This chapter introduces you to the My Book Live dashboard and gets you started Launching the My Book Live Dashboard Use one of the following methods to launch the dashboara IF you want to launch from THEN My Book Live CD 1 Discover the drive See Discovering and Connecting to Your Drive on page 12 2 Click Next Steps and then the Start setup button WD Quick View icon 1 Left or right click the WD Quick View icon 2 Select your My Book Live and then Launch Dashboard Windows XP 1 Click Start gt My Network Places 2 Locate your My Book Live drive 3 Double click the drive or right click and select Invoke Windows 7 Vista XP 1 Click e Computer Network 2 Locate your My Book Live drive 3 Double click the drive or right click and select View device webpage from the resulting menu A browser or Windows Explorer 1 Use the name or IP address of your My Book Live as the address or URL eo
50. Weekly backups for all previous months EN The oldest backups are deleted when your disk becomes full W Show Time Machine status in the menu bar id Click the lock to prevent further changes Starting a Backup To start a backup at any time select Back Up Now on the drop down menu Back Up Now Enter Time Machine Open Time Machine Preferences Note To delete Time Machine backups use the My Book Live dashboard See Managing Computer Backups and Safepoints on page 88 Retrieving Backed Up Items You may sometimes want to retrieve files and other items backed up on the My Book Live drive For example you may have lost a file or you want to see files from a week ago You can retrieve individual items multiple items shares or if your system crashes your entire hard drive MY BOOK LIVE 46 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES To retrieve backed up items to your hard drive 1 Open the window on your computer where you want the item restored For example if you are retrieved a document open the Documents folder If you are restoring an item on your desktop you do not need to open a window Click the Time Machine icon in the Dock or select Enter Time Machine from the drop down menu Back Up Now Enter Time Machine Open Time Machine Preferences All of your backups display in a cascade with the most recent in front Click the arrows or the time li
51. abled P Server Date amp Time 04 05 29 08 10 2010 Primary NTP Server server time windows com Add New Primary e server pool ntp org MY BOOK LIVE 65 USER MANUAL CONFIGURING BASIC SETTINGS 1 View or modify the following settings Time Zone From the drop down list select the time zone where your drive is located Date amp Time From the drop down lists select the current date and time NTP Service Select the check box to enable NTP service which automatically synchronizes your drive to update the time and date If you want to change to another primary NTP server click Add New Primary and then enter the URL address of the new primary server 2 lf you have made any changes click the Save button Updates This section of the page enables you to set up the drive to update the firmware automatically or to manually check for an update file Updates Description NAS Firmware Version apne 00 07 00 MyBookLive core firmware w Mionet NAS4 2 21 Last Update Mon 09 Aug 2010 03 49 19 Mew Firmware Update Auto Update EJ Enabled sets automatic reboot Set Day amp Time Daily A description current version number and date of last update of the My Book Live firmware display Important Wait for the My Book Live drive to finish powering up approximately three minutes before configuring the drive You will know it is ready when the LED stops flashing and turns solid green normal
52. ailed the test 2 fthe drive passed the test click the Close button to return to the Utilities page OR If the drive fails the test click the Customer Support button to get assistance MY BOOK LIVE 70 USER MANUAL Factory Restore CONFIGURING BASIC SETTINGS Note For information about using the Reset button to return the password and network mode to factory settings see Resetting the My Book Live on page 129 In this area of the Settings page the Administrator can choose a short factory restore or a full one The drive loses all information and the Administrator password returns to none Note A Quick Factory Restore formats the drive while a Full Factory Restore securely erases the drive v Factory Restore Restore Type Quick Factory Restore eo O Full Factory Restore o Important You may want to export and save the drive s current configuration before restoring factory default settings so that you can import it afterwards Note that importing a configuration in this case does not restore shares users or Twonky If you want to restore the complete contents of a My Book Live including user settings backups and data use the safepoint feature described on page 89 To restore factory defaults 1 For Restore Type select Quick Factory Restore default setting or Full Factory Restore and click the Start button 2 When asked to confirm the action click the Yes button to conti
53. are Y Install Installing WD Smartv are Next Steps WD SmartWare Automatically backs up all or selected files and keeps working in the M 8 00 AM background while you do other things CACC 3 Click the License Agreement link to read the agreement and then select the accept check box MY BOOK LIVE USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES 4 Click the Start Install button When installation is complete the Installation Complete screen displays Wa MYBOOK LIVE Welcome Discover Installation Complete Install Next Steps Skip to Next Steps Launch WD SmartWare 5 Click the Launch WD SmartWare button to display the WD SmartWare Home page See WD SmartWare Home Screen on page 29 Using a Rally Driver to Install WD SmartWare You can use a Rally driver as an alternative way to install WD SmartWare software on Windows Vista Windows 7 systems The very first time you connect the My Book Live to your network and open Windows Vista Windows 7 you are prompted to allow the system to locate our Rally driver If you allow it the system looks on the Windows update site for the driver If it cannot find it for example if you are not connected to the Internet a message informs you of this You may cancel the message and continue When properly installed Rally puts a large My Book Live icon under Network To install WD SmartWare software using the driver right click the icon a
54. are Public If you decide there is no reason to limit access to a private share convert it to a public share 1 Select the private share in the Shares list and select the Public option instead of the Private option in the Share Access section of the right panel 2 Click the Save button Deleting a Share 1 In the Share List click the trash can icon g to the right of the share s name WARNING Deleting a share erases all files and folders on the share 2 n response to the confirmation message click the Delete button Opening a Share You have several options for opening My Book Live s Public share and the private shares to which you have access To open a private share you must have Auser name and password assigned to your user name Read only or full access to the share IF you want to open a THEN for share using WD Quick View in the Public and Private Shares system tray Windows 1 Left or right click the WD Quick View icon 5s to display the main menu 2 Click the arrow beside the drive s name and then click Open The shares display in Windows Explorer 3 Fora private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard On Windows XP for a private share if the user s name and password are the same as for logging into the computer a user name and password are not required If they are not the same visit htip su
55. atibility 6 Windows Media Player 121 Windows Vista Windows 7 backups 42 getting started without CD 20 public share 20 software folder 21 Windows getting started with CD 11 Workgroups 69 X Xbox 360 125 142 Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo My Book My Passport and WD TV are registered trademarks in the U S and other countries and My Book Live WD SmartWare WD GreenPower WD 2go WD Photos WD TV Live WD TV Live Plus are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2011 Western Digital Technologies Inc All rights reserved Western Digital 3355 Michelson Drive Irvine California 92612 U S A 4779 705058 A01 July 2011
56. boxes for all six categories are selected vy Advanced View Name Size v Documents 3 04 GB wv Mail 1 56 GB v Movies 6 65 GB v Music 416 01 MB iW Other 16 94 GB vw Pictures 35 20 GB Apply Changes c As required select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book Live drive d Click Start Backup to begin backing up all categories of files and skip to step 10 on page 33 o lo back up selected categories of files a Verify that the backup mode is category and that Ready to perform category backup appears at the upper left corner of the Backup dialog b If the backup mode is file and Ready to perform file backup appears there then click the Switch to Category Backup button and then OK at the Switching Backup Plan prompt 6 Click Advanced View to open the backup by categories selection box MY BOOK LIVE 31 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES f Inthe backup by categories selection box a Select the check boxes for the categories of files that you want to include in the backup b Clear the check boxes for the categories of files that you want to exclude from the backup Advanced View Name Size I Documents 3 00 GB Mail 1 56 GB Movies 6 65 GB Music 415 01 MB Other 16 82 GB v Pictures 35 20 GB Apply Changes c Click the Apply Changes button to refresh the Con
57. cations from streaming to remote access Designed around the most recent advances in Ethernet chip technology this product delivers best in class read speeds faster than traditional USB 2 0 drives MY BOOK LIVE 3 USER MANUAL PRODUCT OVERVIEW Serve up your music with iTunes The drive includes iTunes server support so you can centralize your music and video collection and stream it any Mac or PC with iTunes Easy to set up easy to find on your network Set up is a snap In just a few minutes you re up and running Mac Windows 7 and Windows Vista computers will automatically find your My Book Live drive in seconds If you re running Windows XP our simple discovery software makes it easy to set up the drive Add an extra layer of protection for your files You can automatically make a second copy or safepoint of your My Book Live on another My Book Live or NAS drive on your home network Now you ve got double safe protection for all your media and ultimate peace of mind WD 2go The Pathway to Your Personal Cloud What is a personal cloud A personal cloud is your content secure at home and under your control Unlike public clouds a personal cloud allows you to keep all your content in one safe place on your home network Share files stream media and access your content anywhere No monthly fees No mysterious location of your data Keep your videos music photos and files safe at home and always with you Get
58. ccessfully finished message means that the backup completed normally If any files could not be backed up the WD SmartWare software displays a Caution message indicating the number of files involved View link that you can click to see a list of the files and the reasons they were not backed up MY BOOK LIVE 33 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES Some applications and running processes can keep files from being backed up If you cannot determine why some of your files were not backed up try Saving and closing all of your open files Closing all running applications including your email program and web browser Important Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup The best long term solution is to relegate the drive to long term archive storage and a Click the Help tab b Click the WD Store link to view the Western Digital Online Store website c Click External Hard Drives and select the best drive to suit your future requirements 11 If you clicked Stop Backup at step 10 the Stop backup confirmation prompt reminds you that the WD SmartWare software runs your backup job in the background so you can continue using you computer for other things during the backup To continue click either Continue Backup to disregard your request and resume the backup Stop Backup to follow throu
59. ceipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at http support wadc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance o
60. chine Q None 2 Set Up Time Capsule Cancel 4 Click Use for Backup A screen prompts for your user name and password 5 Select Guest default setting and click Connect Enter your name and password for the server MyBookLive so that Time Machine can access it Connect as 9 Guest Registered User MY BOOK LIVE 44 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES The Preferences screen returns anc Time Machine CD gt Name TimeMachine MyBookLive E Available 817 26 GB of 941 89 GB Oldest Backup June 28 2010 Select Disk Backup July 23 2010 Options Backing Up S SSS X Making backup disk available Time Machine Time Machine keeps Hourly backups for the past 24 hours e Daily backups for the past month OFF mm ON Weekly backups for all previous months The oldest backups are deleted when your disk becomes full v Show Time Machine status in the menu bar Click the lock to prevent further changes 6 To start automatic backups move the slider to ON 7 Toadda Time Machine drop down menu icon Fajio the menu bar at the top of the screen select the Show the Time Machine status in the menu bar check box This menu enables you to start a backup enter Time Machine to restore files or open the Time Machine Preferences screen Back Up Now Enter Time Machine Open Time Mach
61. ck up first from the internal drive selector box under your computer icon b If you have more than one My Book Live or other WD NAS drive connected to your network select the one that you want to back up files to MY DESKTOP2 My Book Live ly Book Live C MyBookLive2T MyBookLivedb 2 Click the Backup tab to display the Backup screen Backup Ready to perform file backup MY DESKTOP2 My Book Live MyBookLive2T File Size Type Date 1 8 TB Total Data Backed Up Files Apply Changes 1 7 TB Free Switch to Category Backup Start Backup MY BOOK LIVE 30 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES 3 On the Backup screen IF you want to back up on the internal hard drive THEN All of the categories of files Proceed to step 4 on page 31 oelected categories of files Skip to step 5 on page 31 All of the files and folders okip to step 8 on page 32 Selected files or folders Skip to step 9 on page 32 4 o back up all of the categories of files on the My Book Live a Verify that the backup mode is category and that Ready to perform category backup appears at the upper left corner of the Backup dialog If the backup mode is file and Ready to perform file backup appears there then click the Switch to File Backup button and OK at the Switching Backup Plan prompt b Click Advanced View to open the backup by categories selection box and verify that the check
62. ckup retrieve and settings tasks Whenever you are uncertain about what to do just click the info online Help icon in the upper right corner of any screen To close the info help screen after reading the online Help click the X button in the upper right corner of the screen Help tab his tab on the WD SmartWare screens provides more detailed Help For information on using the Help tab see page 28 MY BOOK LIVE 25 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES Installing WD SmartWare Software Installing WD SmartWare Using the CD 1 On the CD s Next Steps screen click the Backup Options button to display the Backup Options screen Wa MYBOOK LIVE Y Welcome Y Discover Backup Options Vv Install hotos music videos documents and more WD SmartWare Automatically backs up all or selected es and keeps working in the background while you do other things Time Machine Automatically saves up to date copies of everything on your Mac photos music documents and more videos Windows Backup Automatically backs up all your content Choose backup options for Windows or Macto create e copies of your Start Install i Lear o Learn More or lets you choose just the files you want Back to Next Steps 2 Click the Start Install button to the right of WD SmartWare to display the Install WD SmartWare screen Wm MYBOOK LIVE v Welcome v Discover Install WD SmartW
63. dress Example http 195 168 1 10 or htto mybooklive 3 Continue with Understanding Dashboard Components on page 60 MY BOOK LIVE 21 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED Using Mac OS X Leopard Snow Leopard Using Finder to Open the Public Folder 1 In a Finder window click MyBookLive under the shared items in the side bar 2 If presented with an authorization screen select Guest and then click Connect to display the Public share Enter your name and password for the server MyBookLive so that Time Machine can access it Connect as 9 Guest 3 Registered User C me Cancel Go EI a 3 Double click the Public folder to display the media subfolders Shared Music ohared Pictures and Shared Videos You can now drag and drop files into the shared folders using Finder Note The Public folder icon automatically displays on the desktop eoo Lo 28 pu DEVICES 3 Macintosh HD LJ Shared Music Macintosh HD cam _ Shared Pictures E iDisk 7 Network Shared Videos Remote Disc D Public gt SHARED MyBookLive Remote Disc Note The Software folder contains all the software that is on the CD Double click the folder and then double click the SmartWare folder to display a list of WD SmartWare and other files Although you cannot install WD SmartWare on a Mac at this time you may want to use the other software files
64. e Xbox 360 or PlayStation 3 WD TV Live HD media player or DLNA 1 5 Digital Media Adapters and other PCs on your home network Visit htto www twonkymedia com for further information on TwonkyMedia To enable TwonkyMedia to stream content from your My Book Live drive to your media server s 1 On the Navigation panel of the My Book Live dashboard click Settings and then click the Media tab 2 Click Twonky to open the section MY BOOK LIVE 116 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 3 Select the Enable check box for Twonky Service enabled by default 4 To view a table listing your media servers click the down arrow to expand the Twonky Service section v Twonky TWONKY MEDIA TwonkyMedia streams your music photos and videos to any compatible device anywhere ir 1 your home Learn more VY Twonky Service Enabled Media Players Block Name Description MAC Address IP Address E Generic Media Receiver Generic Media Receiver 00 21 9b 79 0f 77 129 253 204 214 L1 ndov Wind 4 3f 64 1 204 7 l findov Wind 10 1 48 4 1 04 5 O ind Wind d4 9a 20 d7 98 b 1 204 45 O e Wind 00 26 b9 b0 f4 d 1 oe ES o Status 5 lo block a media player from receiving the data stream for example for parental control in the Media Players list select the check box beside the row for that media player Clear the check box if you do not want to block the player When you change a setting t
65. e Discover Note The My Book Live screens have several helpful features Anito the right of a word indicates a tool tip is available Placing the mouse over a tool tip displays details about an option or term The Support link at the top right of the screen connects to a Help file on your CD To exit the screen click the Exit link at the bottom left of any page or press the ESC key on the keyboard Wa MYBOOK LIVE Y Welcome v My Book Live Found o Install Your device has been located on the network and is ready for use Drive Name MyBookLive4 v Details Drive Description My Book Live Network Storage Drive Letter 0 Change o cA Map network drive EA Create a desktop shortcut to MyBookLive4 If the process does not find a My Book Live on the network the How to Connect screen appears Proceed to Connecting and Troubleshooting on page 19 Note The CD enables UPnP Framework in the Windows XP firewall if it has not been enabled previously UPnP Framework must be enabled for the discovery process to detect your drive For more information about enabling UPnP Framework see http support microsoft com kb 88625 71t8 f more than one drive was discovered select your My Book Live from the Drive Name drop down list The screen displays a default description in Drive Description Note You can change the name and description later when you configure the drive using the My Book Live dashboard see General on
66. e Giants They Might Be Giants They Might Be Giants Carry On Velocifero Witching Hour Bargainville Bargainville Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Nine destinies and a Nine destinies anda The Else The Else The Else The Else The Else The Else The Else The Else The Else The Else The Else The Else The Else They Might Be Giants Alternative Other Other Alternative Alternative Alternative Alternative Alternative Alternative Alternative Alternative Alternative Alternative Alternative Alternative Alternative Alternative Metal Metal Rock Rock Rock Rock Rock Rock Rock Rock Rock Rock Rock Rock Rock Podcast 128 TROUBLESHOOTING Troubleshooting First Steps Checklist Resetting the My Book Live Specific Problems and Corrective Actions For any issue first ensure that you are using the latest firmware for My Book Live See Updates on page 66 for update instructions First Steps Checklist Is the power supply plugged in to the wall outlet and the drive Are all cables correctly connected and secured sthe status indicator green If not refer to Checking the Front Panel LED on page 10 Resetting the My Book Live If you have set a password or a static IP address on the My Book Live dashboard and have forgotten it pressing the reset button while the device is pow
67. e My Book Live Following are general steps for using the WD TV Live Live Plus to access files on a My Book Live drive Please refer to your WD TV Live Live Plus HD Media Player user guide for more specific instructions on connecting to the My Book Live and accessing and playing your media content Note My Book Live can obtain content from other WD NAS storage devices in a similar manner 1 Connect My Book Live to your home network and power on the device 2 Make sure the WD TV Live Live Plus is connected to your TV and powered on MY BOOK LIVE 123 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 3 Connect the WD TV Live Live Plus to the home network I d Network Setup Please Specify your Network Type 4 Navigate to the Home screen and select the icon for the media content you wish to access It can be Music 4 Video IM or Photo 5 Press A V to select Media servers n and press Enter MY BOOK LIVE 124 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 7 If necessary enter your My Book Live account user name and password Press gt to select OK and then press Enter 8 When supported content for the selected media type displays select the content you wish to access and then press Enter to start media playback Xbox 360 Note Please go to the Microsoft Xbox 360 support site for more information on using and updating your XBox 360 1 Ensure that your Xbox 360 and My Bo
68. e protection for all your media and ultimate peace of mind What is a Safepoint A safepoint is a snapshot of your My Book Live at a specific time stored on a compatible network attached device such as another My Book Live The safepoint is a collection of all of the data on your drive including users shares WD SmartWare Apple Time Machine or Windows 7 Vista backups and associated device configuration details In the unlikely event that your My Book Live fails you can completely recover your data from a safepoint to a factory fresh My Book Live Creating a Safepoint To create a safepoint for your My Book Live 1 Click Backups on the navigation pane and then the My Book Live Backups Manage List Help Safepoint5 5 17 9 Created on MYBOOKLIVE2T L Updated 05 18 2011 05 43 24 PM i Safepoint6_5 17 KS Created on MYBOOKLIVE2T LM Updated 05 17 2011 04 05 03 PM amp i Managing safepoints Create Recover USER MANUAL MANAGING COMPUTER BACKUPS AND SAFEPOINTS 2 Open the Create section MyBookLivedb Discover Click to discover devices on your network 3 Click the Discover button to display a list of available devices on your network To rescan the network at any time click the refresh rediscover icon CX in the upper right Create C MyBookLive4 MyBookLive2T WDShareSpace MyBookLive4 4 Select the target device and the share for the operation If the share is pas
69. elp Select User admin o Access your files from a PC or a Mac anywhere anytime Enter Email Address almatahc cam About Web Access Registering a Web Access Account Instruckions WD 2go com 1 Register an account with an email address z Follow instructions in the email and complete the registration process 3 Log into http www wdzgo com to start accessing Files From your My Book Live 4 Enter the email address of the user for whom you are registering an account and click the Submit button Note When you specify the device user for whom you are requesting the web access account the account retains that user s share access privileges For information on creating users see Creating a User on page 77 o A Registration E Mail Sent message displays Click the Close button The user receives an email with further instructions MY BOOK LIVE 110 USER MANUAL Accessing Your My Book Live Remotely 6 Click the Continue button to display your new account on the Account List Enable or disable all web and mobile access to the photos music and documents stored on your My Book Live Remote Access Enable Connectivity Status Connected Relay connection established For better performance establish a direct connection by enabling UPnP on your router Mobile Access Web Access Account List Help Eg jimmytzabc com admin A fij Access your files from a PC or a Mac any
70. emails and system files The My Book Live drive can store these backups so that if your hard drive or operating system should crash or you lose a file you can easily restore it to your computer Setting Up Time Machine To set up Time Machine to back up files to your My Book Live drive 1 Use one of the following methods to open Time Machine Click the Time Machine icon in the Dock Time Machine Click the Apple menu gt System Preferences and select Time Machine Click Go gt Applications and select Time Machine 2 If this is your first time creating a backup the following screen displays A storage location for Time Machine backups isn t set up To choose a location for backups set up Time Machine Cancel MY BOOK LIVE 43 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES Click Set Up Time Machine to display the Time Machine Preferences screen Lale Csrowan q Choose Backup Disk Time Machine Time Machine keeps copies of everything on your Mac including system files applications and settings as well as your music pictures and other important files Since Time Machine keeps daily backups you can revisit your Mac as it OFF mE ON appeared in the past NI Show Time Machine status in the menu bar N id Click the lock to prevent further changes 3 Click Choose Backup Disk and select the My Book Live drive where you want the backups stored EA TimeMa
71. ered up resets the password to the default value of none and to default IP settings Resetting does not erase your files Follow the instructions below to reset the device using the reset button WARNING Do not move the unit while it is turned on If you do not have access to the back of the unit unplug the drive from the power source turn the drive around so you do have access and then plug the drive in again 1 With the device powered on insert a paperclip or narrow tipped pen into the reset button slot on the back of the unit 2 Press and hold down the reset button for four seconds The device reboots this may take up to three minutes MY BOOK LIVE 129 USER MANUAL TROUBLESHOOTING Specific Problems and Corrective Actions The following contains specific problems that may arise during the use of the My Book Live Possible solutions are listed for each problem LEDs do not light up Make sure the power cord is connected correctly Make sure that the wall outlet has power Test it by plugging in another device The My Book Live front panel light is red and the unit s Network Adapter LEDs do not light 1 Confirm the network cable is properly connected to the My Book Live and the network switch or router 2 Make sure the network switch or router has power 3 Use a different network cable and port on the network switch or router Temporarily swapping the My Book Live s cable port with a working network d
72. es Figure 2 Mac OS X WD Quick View menus 3 Select the desired option Checking Drive Status Windows Move the pointer over the WD Quick View icon sy in the system tray to see the drive capacity used and drive temperature WD QUICK VIEW Drive Name Volumes Used Locked Temperature MyBookLive My Book Live 3 n a OK Agreen dot beside the drive name means the drive is behaving normally Ared dot beside the drive name means the drive is experiencing a problem such as an abnormally high temperature MY BOOK LIVE 50 USER MANUAL Mac OS X MANAGING YOUR DRIVE WITH WD QUICK VIEW Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display drive status below the submenu Open Dashboard Learning Center Shut Down Alerts Properties MyBookLive eo D 4 4 Wed 1 39 About WD Quick View Launching WD SmartWare Windows only If WD SmartWare is installed select the WD SmartWare option on the WD Quick View menu to display the WD SmartWare home screen Exiting WD SmartWare Safely Windows only Select Exit WD SmartWare on the WD Quick View menu to close the application This option only appears if you are running WD SmartWare Opening Shares You can use WD Quick View to open the drive s Public share and any private shares to which you have access permission 1 Select Open on t
73. es See Creating a User on page 77 Note When you add access to a mobile device application such as WD Photos the specified userid retains its share access privileges 4 Click the Get Code button to automatically generate an activation code for the mobile device You must generate one code for each app you want to activate Codes are valid for 24 hours from the time of request and can be used one time only Mobile Access Add Access Enter this activation code in your app on your mobile or tablet device Activation Code rests wes 955 0 Code will expire on Wed 22 Jun 2011 02 28 26 PM POT Web Access Help Access your files on the go About Mobile Access Adding a Mobile Device WD Photos WD 2go MY BOOK LIVE USER MANUAL 102 Accessing Your My Book Live Remotely 5 Click the Continue button you may have to scroll to the bottom of the page to see it Anew device with a status of Waiting displays Mobile Access Mobile Devices Help o New Device Waiting ei my BA T ae p Hie 3009 Access your files on the go Code expires Wed 22 Jun 2011 02 28 26 PM PDT About Mobile Access ALILI LNE ALL o New Device Waiting 0337 7132 207 R Adding a Mobile Device Code expires Wed 22 Jun 2011 05 01 35 PM PDT ui WD Photos WD 200 6 Once you have entered the code on your mobile device the device and app name display v Mobile Access Mobi
74. evice may identify any failing cables and ports My router has failed How do you manually map the drive letter Connect the device directly to the computer s Ethernet port Double click My Computer Click My Network Places On the Tools menu point to Map Network Drive Leave the drive set to the default letter In the Folder drop down list select device name public oe a eS xo Map Network Drive Windows can help vou connect bo a shared network Folder and assign a drive letter to Ehe connection so thak you can access the folder using My Computer Specify the drive letter For Ehe connection and the Folder that you want to connect to Folder WhyBookLive Public vi Example T iserverishare Reconnect at logon Connect using a different user name Sign up Far online storage ar connect to a network server lt Back Finish Cancel 7 Click the Finish button MY BOOK LIVE 130 USER MANUAL TROUBLESHOOTING 8 Go back to the opening window of My Computer to view the Public folder of your device under Network Drives Setup or WD SmartWare is unable to detect a My Book Live If Setup or WD SmartWare is unable to detect a My Book Live then certain network protocols may be blocked on the network or the computer In those cases the My Book Live is available through a direct IP or network name connection For example you can open the My Book Live dashboard using http 129 25 676 30 or http mybooklive
75. ext Player E Windows Media Player File View Play Tools Help PLAYING STREAMING VIDEOS PHOTOS amp MUSIC Customize network settings Network name Unidentified network Location type Public Discovery of other computers and devices will be limited and the use of the network by some programs may be restricted e Private This allows you to see computers and devices while making puter discoverable Help me choose Network Icon A e Merge or delete network locations 9 Apple Software Update j E Internet Explorer ER Microsoft Office Excel Viewer 2003 i Microsoft Office Word Viewer 2003 QuickPlay a QuickPlay Manager xis Windows Calendar i 17 Windows Contacts bij windows Defender bicliren Windows DVD Maker kE Windows Fax and Scan Music m Windows Mail A Windows Media Player Games Windows Meeting Space b H Windows Movie Maker Recent Items gt i Windows Photo Gallery Accessories Computer Elapse Time _ Extras and Upgrades Network i Games Maintenance Connect To I Microsoft USMT 3 0 1 X QuickTime Control Panel i Startup VistaCodecs Default Programs Help and Support Create Playlist 4 Launch Windows Media Player Start gt All Programs gt Windows Media USER MANUAL lB Video Library All Video Ctre N 4 rj Playlists Title Length Create Auto Playlist Rabng an gt ca isi in My Lif xm mM 2 e Deejay
76. f it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via http support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession MY BOOK LIVE 134 USER MANUAL REGULATORY AND WARRANTY INFORMATION Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 3 years in the North South and Central America region 3 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase re
77. f the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state GNU General Public License GPL Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and not Western Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge from http support wdc com download gpl or obtained on CD for a nominal charge from http support wdc com download gpl or by calling Customer Support within three years of the date of purchase 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL is included herewith may be obtained at http www gnu org and may also be found at http support wdc com download gpl Modification of or tampering with the Software including but not limited to any Open oource Software is solely at your own risk Western Digital is not responsible for any such modification or tampering Wes
78. from one computer to another through a network FTP is disabled by default 1 Select the Allow FTP check box to enable it v FTP Allow FTP 2 Click the Save button MY BOOK LIVE 69 USER MANUAL CONFIGURING BASIC SETTINGS Utilities Settings On the Utilities tab you can test the network drive and get diagnostic information restore the drive to factory defaults reboot or shut down the drive and import or export a configuration file Diagnostic OSIE Tes chort test 8 Oruitest Factory Restore Reboot Shut Down Import Export Current Configuration Diagnostic Run diagnostic tests if you are having problems with your drive The short test checks the drive for major performance problems The result of a short drive test is a pass or fail evaluation of the drive s condition The short drive test can take several minutes to complete The more comprehensive drive diagnostic is the full test It methodically tests each and every sector for error conditions and inserts bad sector markers as required The full drive test takes several hours to complete depending on the size and data configuration of your drive v Diagnostic Diagnostic Test short Test Full Test o To run a test 1 Select Short Test default setting or Full Test and then click the Run button A progress bar displays Messages indicate that the test is running and whether the drive passed or f
79. gh with your request and stop the backup 12 lf your computer has more than one internal hard drive repeat the backup procedure for each one Retrieving Backups The WD SmartWare software makes it easy for you to retrieve files that your My Book Live drive has backed up and either Restore them to their original locations on your computer OR Copy them to a special retrieve folder Retrieval is generally a four step process 1 On the Home screen choose the drive to retrieve content from 2 Choose whether to retrieve content to a special retrieval folder or to the original location 3 Choose what content to retrieve files folders or everything 4 Retrieve the content MY BOOK LIVE 34 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES Retrieving a File After selecting the drive on the Home screen you can retrieve files or complete folders from your My Book Live drive For information on retrieving folders see Retrieving a Folder on page 37 To retrieve a file from your drive 1 Click the Retrieve tab to display the Select a destination for retrieved files screen Retrieve Select a destination for retrieved files MY DESKTOP2 My Book Live C MyBookLive Where would you like to retrieve your files To the Original Places Return all restored content to the original location on your computer BUE REMO CONDINLEQIAM The current retrieve folder is at Put all retrieved content i
80. h Understanding Dashboard Components on page 60 MY BOOK LIVE 23 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED What Can I Do Now Your My Book Live drive is ready to use and is accessible as a drive letter enabling you to drag and drop files into your drive and move files from it to any computer in your network that has been set up according to the instructions in this chapter You can also back up your computer files automatically customize the drive settings access your files from a remote location and use the drive as a media server This user manual contains information and instructions for setting up and using the drive The most common activities are listed below How dol See Back up my computer data to the My Book Live drive page 30 Restore my data from the My Book Live drive to my computer page 34 Set up auto update of WD SmartWare Software page 41 Launch the My Book Live dashboard on the Web page 58 Use the My Book Live dashboard to customize my drive page 64 Open a private share page 86 Restore the My Book Live firmware to factory defaults page 71 page 129 Update My Book Live firmware page 66 Back up My Book Live by storing a safepoint snapshot of it on another page 89 compatible network drive or network share Access photos and files on the My Book Live drive from my iPhone iPod page 98 touch iPad or Android device Access files on the My Book Live remotely at wd
81. he WD Quick View submenu Windows Ihe shares display in Windows Explorer VM yBookl ive4 File Edit View Favorites Tools J Folders e Mame G Public E nd Projects z Mom ag Familyphotos Help mmm A Search Wey Folders d Address W WMyBookLive Comments Public Share Family projects Mom s College Videos 010 Family Photos MY BOOK LIVE USER MANUAL 51 MANAGING YOUR DRIVE WITH WD QUICK VIEW Mac OS X The contents of the Public share display in Finder e ES un mi o DEVICES eee Te Macintosh HD Lu Shared Music El iDisk 9 Shared Pictures EERimETEDEE Shared Videos LU Software SHARED iE MyBookLive Note To view all of the shares on the drive click the name of your My Book Live under Shared 2 select the share you want to view Windows For a private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard see Creating a User on page 77 If you make the user name and password for the dashboard the same as those for logging into the computer no user name or password are required here Mac OS X For a private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard see Creating a User on page 77 For a Public share if prompted for a user name and password select Guest Launching
82. he drive automatically saves your change 6 lo scan for new media players click the Rescan button The Rescan in Progress message displays When the rescan is complete the new list of media players displays in the media server table Note The system rescans the media players automatically the Rescan button is primarily for troubleshooting 7 To review status information click the gt beside Status Status Version 6 0 RC5 Last Database Update 13 44 56 Music Tracks Pictures Videos Eso ETE o Status information includes the version of Twonky software the date and time your settings were updated and the number of music tracks pictures and videos that were streamed 8 For Twonky to look for only updated music picture and video files on your drive click the Rescan button below the table MY BOOK LIVE Jay USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 9 For Twonky to read all of the music picture and video files on your drive click the Rebuild button below the table Rebuilding is more thorough than re scanning but can take more time Note Re scanning and rebuilding take place automatically You only need to use the buttons if you are having a problem iTunes With the iTunes Media Server you or anyone connected to the My Book Live can use ITunes to play music files stored on it This service creates a virtual music library on the device and treats it as an iTunes rep
83. help for each screen but not as much as the WD SmartWare ooftware User Manual MY BOOK LIVE 28 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES In the Content Gauge for your computer s hard drive all of your files that are available for backup display against a blue background in six categories where This file category Includes files with these extensions Documents doc txt htm html ppt xls xml and other document extensions Mail mail msg pst and other mail extensions Music mp3 wav wma and other music extensions Movies avi mov mp4 and other movie extensions Pictures gif jpg png and other picture extensions Other Others that do not belong in the five main categories For a complete list of all included file extensions search for Answer ID 3644 in the WD Knowledge Base at http support wdc com Note that Moving the pointer over a category displays the number of files in the category The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications and working files like tmp and log files The Retrieved category also shown against a dark gray background includes the files that you have retrieved from a prior backup They too are not available for backup Note Additional Files are files outside
84. huts down Monitoring Alerts Flashing Icon and Balloon Alert In both Windows and Mac systems the WD Quick View icon flashes to indicate the drive may be overheated or about to fail In Windows a balloon alert displays as well Note If the drive overheats power it down and let it cool for 60 minutes Power it back on and if the problem persists contact WD Support WD Quick View Option An option on the WD Quick View submenu displays alerts such as Drive is reaching maximum capacity Drive is full and subsequent backups cannot take place Displays every five minutes until space is made available Updates are available MY BOOK LIVE 55 USER MANUAL MANAGING YOUR DRIVE WITH WD QUICK VIEW To view drive alerts 1 To display one or more alerts select Alerts on the WD Quick View submenu Multiple alerts are arranged chronologically 2 To close the alert panel click the Exit button WD SmarWare WD Alerts MyBaokLive My Book Live Alert System restart The system has restarted Fri 20 Aug 2010 14 18 12 PDT Alert System restart The system has restarted Wed 21 Jul 2010 14 29 07 PDT Figure 3 Alerts on Windows My Book Live MyBookLive Date Title Description Tuesday August 17 2010 Firmware update successful The firmware update was successful 9 55 15 AM PT Monday August 16 2010 System restart The system has restarted 4 42 23 PM PT Thursday August 12 2010
85. ic folder 3 Follow the same process to place your videos and pictures into their respective Pictures and Video folders Important Make sure to sort and add your media content to the corresponding shared folders e g music files must go into the Shared Music folder If you do not do this your content will not display correctly through your digital media adapter MY BOOK LIVE 120 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC Accessing My Book Live from Media Players Now that you have copied your files to their corresponding folders you can use a variety of media players to stream media The following types are discussed in this Section Windows Media Player 12 comes with Windows 7 on page 121 WD TV Live Live Plus HD Media Players on page 123 Xbox 360 on page 123 PlayStation 3 on page 126 Other media players on page 126 BluRay Players Network Connected TVs Digital Picture Frames Network Music Player Digital Media Adapters on page 126 DLNA Devices on page 126 Windows Media Player 11 12 Windows Vista Windows 7 Note Please go to the Microsoft Media Player support site for more information on using and updating your media player To stream media using Windows Media Player 11 or 12 Library 1 Click Control Panel gt Network and Sharing Center 2 Click Customize Fee Edt View Toot Help MY BOOK LIVE 121 USER MANUAL 3 Select Private and then click N
86. icted access which may put g your personal information at risk The publisher s identity has been More Information verified Run this application only if you trust the publisher MY BOOK LIVE 112 USER MANUAL Accessing Your My Book Live Remotely On a Mac if the following message appears click the Allow button Wun System Adn Shares 1 An applet from mybooklive3 5 device8039 wd2go com is requesting access to your computer The digital signature from Western Digital Technologies Inc has been verified C Allow all applets from mybooklive35 device8039 wd2go com with this signature Show Details Deny Allow 5 Once Java has successfully run your accessible shares display 6 On Windows XP only the following message displays If you don t want to see the message again select the check box Click the OK button Message d m emm lf x r Windows XP does not support encryption of your data from a mounted drive To ensure your communications with WD 290 are encrypted you must use Windows Vista or higher operating system _ Do not show this again Lox 7 In Windows click the Open in Explorer button next to the share you want to ACCESS Note For Windows XP if a reboot message displays click the Reboot Now button Wun My Book Live System Administrator Shares 2 MY BOOK LIVE USER MANUAL 113 Accessing Your My Book Live Remo
87. ill receive notifications The notification may concern system conditions such as over temperature or hard drive volume and network status These alerts help the Administrator manage and detect events Or errors Alert amp Event Notifications E mail Notification E Enable enter up to 5 e mail addresses E mail Address Add Save Save and Send Test E mail To add or delete an email address 1 Select the Enable check box 2 Enter the email address of a recipient and click the Add link 3 Click the Save button 4 lo delete an email address click the Remove link to its right MY BOOK LIVE 67 USER MANUAL CONFIGURING BASIC SETTINGS Energy Saver If the Hard Disk Sleep function is enabled the hard drive goes into standby mode to save power after a designated period of inactivity Hard Disk Sleep is enabled by default Energy Saver Enable to specify system idle time before entering sleep mode Drag the slider to set the idle time Hard Disk Sleep MM MN RR ee EM DII I E To enable Hard Disk Sleep 1 Select the Enable check box next to Hard Disk Sleep 2 With your cursor move the slider to the number of idle minutes that will trigger standby mode Standby must fall between 10 minutes and 1 hour 3 Click the Save button To disable Hard Disk Sleep 1 Clear the Enable check box next to Hard Disk Sleep 2 Click the Save button Network Settings The Network tab displays
88. ine Preferences Time Machine begins backing up your files The first backup may take some time but subsequent backups are faster because Time Machine only backs up new or changed items A status bar displays the progress of the backup ONGO Time Machine Backup 2 5 MB of 44 95 GB Time Machine backs up your computer every hour and keeps the following backup sets Every hour for 24 hours Every day for the past month Weekly until the My Book Live drive is full Note lf a backup is interrupted for example if the computer goes into sleep mode or the My Book Live is disconnected it will resume automatically once the computer is available If you change the name of the My Book Live previously set Time Machine backups delay or fail To fix the problem resume backing up by re selecting the drive in the Time Machine Preferences screen MY BOOK LIVE 45 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES To see information such as available capacity and the date and time of the oldest latest and next backup select Open Time Machine Preferences on the Time Machine drop down menu ear Time Machine a Name TimeMachine MyBookLive Available 970 96 GB of 991 67 GB Oldest Backup Select Dishes Latest Backup Options Backing Up 22 6 MB of 2 11 GB Ti me Machine Time Machine keeps Hourly backups for the past 24 hours Daily backups for the past month OFF ON
89. le Devices Add Access Help bernstein d s iPad Connected Lr m Access vour files on the ac VD 2o admin About Mobile Access Adding a Mobile Device WD Photos AT 7 ATY emus uL i 7 Continue with Installing WD Photos on Your Mobile Device on page 103 or Installing the WD 2go Mobile App on page 106 Note To remove access to a mobile device or delete an unused code click its trash can icon Installing WD Photos on Your Mobile Device Important Make sure the photos you want to view on the mobile device are stored in the Shared Pictures subfolder in the Public share of your My Book Live drive WD Photos lets you view photos in jpg format only To install WD Photos on your mobile device 1 Download WD Photos from the Apple App Store or Android Market and install it on your mobile device MY BOOK LIVE 103 USER MANUAL Accessing Your My Book Live Remotely 2 Launch WD Photos on your mobile device to display the Welcome screen 3 Tao Connect Now to display the Select Device screen which shows the types of NAS devices you can Nave 4 Tap the My Book Live drive 5 Enter the activation code you generated on your My Book Live s dashboard see Adding a Mobile Device Connection on page 101 and tap the Activate button MY BOOK LIVE 104 USER MANUAL Accessing Your My Book Live Remotely You must generate one code for each app you want to activate Codes are valid f
90. lps prevent overheating Operate this product only from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power cord or plug is damaged or frayed fliquid has been spilled on the product fthe product has been exposed to rain or water USER MANUAL IMPORTANT USER INFORMATION lf the product does not operate normally when the operating instructions are fol lowed Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to the product to normal condition f the product has been dropped or the chassi
91. ly fees No mysterious location of your data Keep your videos music photos and files safe at home and always with you If you can access the Internet from a computer you can securely access your media and files anywhere in the world WD 2go web access provides fee free remote access to your My Book Live personal cloud storage Once you log in WD 2go mounts My Book Live to your computer like a local drive and your remote folders are available on your Mac or PC Seamlessly open save as and attach files to emails from this virtual drive Note Copying or streaming content from your home will likely be limited by your ISP s upload bandwidth For example a typical home Internet connection ADSL or Cable modem may have an upload limitation of 500Kb s 0 063 MB s so that copying a 2GB movie would take 8 8 hours and copying a typical 2MB MP3 music file would take just 32 seconds If you plan to COpy or stream data regularly from your home you may consider upgrading your Internet connection Mobilizing Your Files with WD 2go Mobile Apps WD 2go and WD Photos mobile apps bring your photos and files to your fingertips on your Apple iPhone iPod touch iPad Android tablet or Android smartphone Requirements include Western Digital My Book Live personal cloud storage connected to the Internet Your device access code generated by your My Book Live Android devices Most smart phones and tablets with OS 2 1 or later Apple devices
92. mybooklive 2 Click Go Mac OS x 1 Click the Safari icon gt bookmark icon Wes gt Bonjour 2 Double click the My Book Live drive on the network MY BOOK LIVE 58 USER MANUAL USING THE MY BOOK LIVE DASHBOARD Starting the My Book Live Dashboard The first time you access the My Book Live dashboard the Default Language page displays AD meow we Default E ETE CCE 1 Select the default language from the drop down list 2 Click the Licence Agreement link and after reading the agreement click Accept 3 Click Start The Home Page displays En iD MYBOOK LIVE ES Settings Users Shares D Backups Support Let us help you Create Users After you select an option the navigation panel slides to the left and the selected page appears MY BOOK LIVE 59 USER MANUAL USING THE MY BOOK LIVE DASHBOARD Understanding Dashboard Components The typical the My Book Live dashboard page offers options for viewing and entering information and provides assistance and notifications Wa MYBOOK LIVE i Users v General ms Shares Device Name D Backups Description Language Support Serial Number Let us help you Usage 7GB 0 9 Warranty Registration Register Now Updates Secure Your Device Alert amp Event Notifications Energy Saver luly Book Live 2 Alerts icon o 3 Alerts amp Events list 4 Secure Your Device L
93. nd EN 60950 for Safety MY BOOK LIVE 133 USER MANUAL REGULATORY AND WARRANTY INFORMATION GS Mark Germany only Machine noise regulation 3 GPSGV Unless declared otherwise the highest level of sound pressure from this product is 7Odb A or less per EN ISO 7779 Maschinenlarminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 db A oder weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert KC Notice Republic of Korea only Class B Device 1 Please note that this device has been approved for non business purposes and may be used in any environment including residential areas Environmental Compliance China BB im S A Pb 7k R Hg PCBA O AS O Ns O KE O O O x 7V TES Cr VI R PBB RKE PBDE O HR ET T Bsz 3d FB ZR FB 208 O m Cd O O O O O O O OQ 0 0 0 0 0 0 0 0 0 OJOJO OJO 0 0 0JOJOJOJO 0 0 0OJ OJOJOJOJO O O RPh RE EHATAL AH SJ T 11363 2006 MEPS 23534 FR B3 Eg X RAK x RZEP RARE aH SJ T 11363 2006 WEKRE K Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at http support wac com for information on how to obtain service or a Return Material Authorization RMA I
94. nd select Install WD SmartWare Launching WD SmartWare After Installation Use one of the following options for the WD SmartWare Software once you have installed it WD SmartWare icon s In the Windows system tray left or right click the WD Quick View icon to display the main menu and then select WD SmartWare OR Windows Explorer Click Start or and then click Programs WD SmartWare WD SmartWare MY BOOK LIVE Zr USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES WD SmartWare Home Screen The Home screen is the first screen you see after you launch WD SmartWare Retrieve Welcome MY DESKTOP2 My Book Live My Book Live C MyBookLive2T MyBookLivedb 149 0 GB Total 1 8 TB Total 923 6 GB Total 60 4 GB Free 920 8 GB Free The WD SmartWare Home screen provides five tabs Home Provides a Content Gauge showing the capacity of each My Book Live drive on your network Backup Manages existing backups or creates new backups of your important data including movies music documents email and photos Retrieve Brings back valuable data that has been lost or overwritten Settings Manages backup parameters searches for updates and provides a link to the My Book Live dashboard where you can configure the drive Help Provides quick access to Learning Center topics and links to online support services The Learning Center topics provide more detail than the info online
95. ne on the right of the screen to browse through all the backups Time Machine has created Desktag Le je mat select mbi MBL Safari 17 ems 25 05 CB avaiable Today T4 ow 4 Select the item you want to restore and click the Restore button at the bottom right to display the Copy message An item named Picture 3 with extension png already dn exists in this location Do you want to replace it with the one PN you re restoring n Keep Original Keep Both Replace MY BOOK LIVE 47 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES 5 Click the button for the desired option Keep Original Does not restore the item from the backup drive Keep Both he original item remains and the backed up item is added to the selected location on your computer Replace he backed up item replaces the original item Note In Finder you will see a folder that corresponds to your backup drive that includes the word backup This is a protected folder that is automatically created and where all of your backups reside It serves no purpose for users other than to store Time Machine backups In fact if you try to connect to it you will get a Connection Failed message MY BOOK LIVE 48 USER MANUAL MANAGING YOUR DRIVE WITH WD QUICK VIEW Managing Your Drive With WD Quick View Accessing WD Quick View Shortcut Options Checking Drive Status Launching WD SmartWare Windows only E
96. ng Center 57 personal cloud 112 Accessories 6 Alerts dashboard icon 60 list 60 monitoring with WD Quick View 55 Audio streaming in iTunes 127 B Backing up all file categories 31 Apple Time Machine 43 files 30 selected files or folders 32 Windows 7 Windows Vista 42 Backup function 29 Backups deleting 89 listing 88 retrieving 34 Bonjour finding and setting up drive 23 Box contents 4 C CD getting started with 11 China RoHS 134 Compliance regulatory 133 Connecting the drive 9 Customer Support 61 D Diagnostics 70 Disconnecting safely 131 DLNA devices 126 Drive components 8 configurations 74 usage 65 E Enabling remote access 100 Environmental compliance China 134 Events list 60 F Failed router troubleshooting 130 FCC Class B information 133 Features 3 File types for WD SmartWare backup 29 FTP setting 69 G Getting started with CD 11 GNU general public license 135 GPL software 135 H How do I 24 63 I ICES NMB 003 compliance 133 Installing connecting and troubleshooting 19 WD 2go mobile app 106 WD Photos 103 WD Quick View 15 WD SmartWare software 26 iTunes media types supported 118 127 overview 127 setting up 118 streaming audio 127 K KCC Notice Korea 134 L LAN configuration 69 requirements 6 Launching My Book Live Dashboard 21 52 WD SmartWare 27 Learning Center accessing 57 LEDs 10 Log files 62 M Mac Apple Time Machine 43 finding and setting up drive 23 getting s
97. ng message displays Notice You are about to reboot your network device any backups file activity or file transfers may be interrupted 2 Ifthe drive is not processing information or it is but you choose to proceed click the Continue button The following message displays Reboot Device is rebooting Please do not unplug the device or close this window during the rebooting process The drive shuts down and then restarts Wait until the green LED is solid before resuming work with the My Book Live drive MY BOOK LIVE T2 USER MANUAL CONFIGURING BASIC SETTINGS To shut down the drive 1 Click the Shutdown Device button Reboot Shut Down Reboot Reboot Device iJ Shut Down Shut Down Device Li A message reminds you that shutting down may interrupt important processes Notice You are aboutto shut down your network device any backups file activity or file transfers may be interrupted If the drive is not processing information or it is but you choose to proceed click the Continue button The following message displays 2 Notice Device is shutting dawn After the LED on the front of the device is aff you can safely Unplug your drive Please close your browser or browser tab 3 Click the Close button to close the message 4 When the LED on the front of the device is off you can safely unplug your drive 5 Close the browser MY BOOK LIVE ts USER MAN
98. nnection so you can start sharing in just a few minutes Start Discovery Discovering and Connecting to Your Drive starting with the Welcome screen the Administrator Discovers and assigns a letter to the My Book Live drive on the network Installs WD Quick View for easy access to the drive drive status and other options Uses the Next Steps feature to navigate to essential procedures such as backing up files and configuring drive settings Note Non administrators can discover the drive access the My Book Live dashboard and open the Public share Step 1 Discover the My Book Live Drive 1 On the Welcome screen click the Start Discovery button The My Book Live Discovery progress screen appears showing how long the process may take Note The processing icon displays when the system is processing information for example when it is saving settings MY BOOK LIVE Discovery Searching for M BOOK LIVE on your network This may take several seconds please wait Cancel Search Note Clicking the Cancel Search link displays the How to Connect screen providing assistance with connecting your drive to the network MY BOOK LIVE 12 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED fthe process finds a My Book Live drive on the network the My Book Live Found screen displays along with a default description and a drive letter assignment In the navigation panel a check mark appears besid
99. nto a single folder C Documents and Settings bernstein_d My Documents Retneved Contents lf you would like to change this folder please enter the new location below C Documents and Settings bernste Change Retrieve Volume 2 he drive may contain backups from other computers Io retrieve files from a specific computer volume MY BOOK LIVE 35 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES a Click the Change Retrieve Volume button to display the Select a volume to retrieve from screen Retrieve Select a volume to retrieve from MY DESKTOP2 My Book Live C MyBookLive From the list on the right select the volume from which us you want to retrieve a file or files Backed Up Volumes Original Computer BERNSTEIN DO b Select the desired volume and click the Select Destination button 3 On the Select a destination for retrieved files screen IF you want to copy your retrieved content to THEN Its original location a Select the To the Original Places option b Click the Select Files button to display the Select Note Not available when content to retrieve screen retrieving a backup of a different computer A retrieved content folder a Select the In a Retrieved Content Folder option b lf you want to specify a different retrieve folder click Browse and identify the new retrieve folder c Click the Apply button to save and implement the new retrie
100. nue or the No button to return to the Utilities page 3 When the progress bar displays if you selected Full Factory Restore in step 1 but you change your mind click the Change to Quick Restore button to start a Quick Factory Restore from the beginning WARNING Interrupting the factory restore process may damage the My Book Live drive Wait until after the reboot to use the drive again At the end of the restore the Complete Restore Finished message displays and the system reboots Heboot Shutdown You can safely reboot and shut down your My Book Live drive using two methods section OR MY BOOK LIVE USER MANUAL Use the Reboot Shut Down section of the Utilities screen discussed in this 11 CONFIGURING BASIC SETTINGS Use the WD Quick View icon see Safely Shutting Down on page 55 If you are unable to shut down by either method see How do safely shut down the My Book Live on page 131 Important Before rebooting or shutting down make sure no file transfers are going on Check the LED on the front of the drive to make sure it is not blinking Blinking indicates that the unit is processing information for example backing up or transferring files WARNING Do not unplug the drive during reboot or shutdown To reboot your drive 1 Click the Reboot Device button Reboot Shut Down Reboot Reboot Device i Shut Down Shut Down Device o The followi
101. odcasts O Radio STORE 3 iTunes Store Y SHARED Q Home Sharing Y MyBookLive ia Music ii Movies al TV Shows gt CJ Playlists Y GENIUS E Genius YPLAYLISTS iTunes DJ i 90 s Music e Classical Music AE Music Videos i My Top Rated a Recently Added e Recently Played KE 6 2 Name iTunes Billie Jean Ghosts Destroy Everything You Touch King of Spain Spiderman Struggle Cold On Me Tired of Being Sorry Strangerman Trixie Miss You Dreamboat 730 Sleep Well Jeff Talk To Me Raining Nextdoor Criminal Jackie My minds eye The other side I m Impressed Take Out the Trash Upside Down Frown Climbing the Walls Careful What You Pack The Cap m with the Dark The Shadow Government Bee the Bird of the Moth withered Hope Contrecoup Feign Amnesia The Mesopotamians Davy Crockett 3 Double click a media file to play it MY BOOK LIVE USER MANUAL Chris Cornell Ladytron Ladytron Moxy Fruvous Moxy Fruvous Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Ringside Sirenia Sirenia They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might Be Giants They Might B
102. of the backup How the Backup Function Works The WD SmartWare software automatically and continuously backs up all of your important data files to the My Book Live drive music movies photos documents email and other files After the WD SmartWare software categorizes the different types of files on the selected hard drive clicking the Start Backup button backs all of them up Or you can select specific files folders or categories of files to back up If your computer has more than one internal hard drive you must select and back up each one to protect all of the data files on your computer After performing a backup the WD SmartWare software protects your files by backing up any New file that is created on or copied to your hard drive Existing file that is changed in any way MY BOOK LIVE 29 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES This protection is automatic the WD SmartWare software does it for you without any action on your part just make sure to leave your My Book Live connected to your network Note Should you disconnect and reconnect the drive to the network the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup as before Backing Up Files To back up some or all of your files 1 On the Home screen a PC only If your computer has more than one internal hard drive or drive partition select the one that you want to ba
103. ogout O1 MY BOOK LIVE USER MANUAL Description Name of the My Book Live drive You can change the default name to one of your own choosing See General on page 65 Displays or hides a drop down list of all messages and alerts Displays all messages and alerts If desired close an individual alert by clicking the X in its right corner To prevent an alert from appearing again select its Don t remind me again check box before closing it Enables you to enter a username and password if desired A logout link displays if you use a password to access the My Book Live dashboard The system is not secure if you have not set a password Roll the mouse over a link to display information about a page Click to display the associated page Provides links to product documentation a user forum FAQs and a customer support contact form 60 No Item USING THE MY BOOK LIVE DASHBOARD Description T Let us help you 8 gt or V buttons 9 Device usage dock Processing icon gt Tool tips icon o Not shown in screen example Displays information about performing the tasks noted in the scrolling list below The or sign enables you to show or hide the scrolling display Navigate through the tasks by clicking the back and next arrows beside the blue dots below the task Display and hide screen sections Displays the device name information about the type of files stored and
104. ok Live Remote Access Enable Connectivity Status Ready four device is ready for Remote Access Please navigate to the sections below to ada mobile access or register for a Web access account LT hila vet Mobile Access Web Access 3 Enable or disable remote access and check the connectivity status of your My Book Live MY BOOK LIVE 100 USER MANUAL Accessing Your My Book Live Remotely The possible connectivity states include Disabled User has not selected the Enable Remote Access check box Ready User has not added a mobile device or has not registered for a web access account yet Retrieving Information Retrieving remote access connectivity status Failed My Book Live could not establish a remote access connection with the mobile device or web access account Connecting My Book Live is trying to connect to a mobile device or a registered web access account Please wait Connected his is a direct peer to peer connection the desired state for better performance Connected Relay connection established The My Book Live drive attempts to configure the network to allow direct connections whenever possible Some networks do not support the UPnP protocol which My Book Live uses for those configurations If you desire a direct connection instead of a relay consult your router operating guide to determine UPnP compatibility Additionally some ISPs implement double NATing which
105. ok Live are powered on and connected to your local area network 2 From the main Xbox user interface scroll to the My Xbox screen 3 Use the Xbox 360 controller and scroll to the right until you see Video Music and Picture Library options 4 Select any one of these three options by pressing the A button on your controller The Select Source screen displays 5 oelect the MyBookLive option based on the device name you created previously and press the A button You see the media content stored on your MyBookLive unit 6 Using the controller scroll through to view and play your media content MY BOOK LIVE 125 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC PlayStation 3 Note Please go to the Sony PlayStation support site for more information on using and updating your PlayStation 1 Ensure that your PlayStation 3 and My Book Live are powered on and connected to your local area network You see the main user interface with a series of options displayed horizontally across your TV screen 2 Using the directional buttons left and right on the PS3 controller navigate to Music Photo or Video depending on which type of media you want to play and press the X button 3 Using the directional buttons up and down scroll and select MyBookLive or the new device name that you created previously by pressing the X button You now see a list of folders Music Photo and Video to the right of the MyBookLive Icon
106. on is not in progress Link busy Activity Green Blinks Active communication is in progress Getting Started Using the CD Windows and Mac For Windows and Mac OS X after physically connecting the drive insert the product CD to discover the drive and get started using it Using Windows XP f AutoRun AutoPlay is enabled the My Book Live Welcome screen displays If you are asked whether you want to run the setup file double click Setup exe f AutoRun AutoPlay is disabled click Start gt Computer and locate the My Book Live CD drive under Devices with Removable Storage Double click the CD and then double click Setup exe to display the My Book Live Welcome screen Using Windows Vista Windows 7 1 Click Start or e gt Computer and locate the My Book Live CD drive under Devices with Removable Storage 2 Double click the CD and then double click Setup exe to display the My Book Live Welcome screen Using Mac Leopard Snow Leopard Double click the My Book Live CD and then double click Setup exe to display the My Book Live Welcome screen MY BOOK LIVE 11 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED My Book Live Welcome Screen Wi MYBOOK LIVE Welcome Discover Welcome to My Book Live the premier network drive that lets you centralize share and stream your e Install digital media to all the devices on your home network Getting started is easy we ll guide you through setup and co
107. options Backup Speed Avete x Automatically check for WD SmartVWare software updates Retrieve Folder 2 Select or clear the Automatically check for WD SmartWare software updates check box to enable or disable the Preferences option If selected WD SmartWare links you to the WD web page where the download is available MY BOOK LIVE 41 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES Using Windows 7 Windows Vista Backup If you choose not to use WD SmartWare software for backing up files to the My Book Live you can use Windows Backup or Apple Time Machine as an alternative Windows Backup The Windows Backup features of Windows Vista Business Ultimate Home Premium and Enterprise and Windows 7 Professional and Ultimate versions enable you to back up media files documents email and other personal files to your My Book Live drive If you lose files or your system crashes you can easily restore the files to your PC For more information on Windows Backup consult Microsoft s documentation Windows Vista Backup 1 Click e and then Control Panel 2 Ifa Found New Hardware screen displays click the Cancel button 3 Click Control Panel System Maintenance Backup your computer and follow the steps in the wizard 4 When prompted to select where you want to save your backup click On a network 5 Click the Browse button and select the My Book Live drive 6 Select a share where you want
108. or 24 hours from the time of request and can be used one time only Cancel Add Device Guide Me Enter Activation Code 9748 1404 9323 6 Tao your My Book Live drive to display your album s and then tap an album to display its photos MyBookLivedb Back MyBookLivedb tee i Photos in MyBookLivedb 13 Photos gt 4 f 3 Note f you have problems installing WD Photos please visit http websupport wdc com rn wdphotos asp For more features and instructions see the app s online Guide Me page and tips and go to htto wdphotos wdc com MY BOOK LIVE 105 USER MANUAL Accessing Your My Book Live Remotely Installing the WD 2go Mobile App 1 Download the WD 2go app from the Apple App Store or Android Market and install it on your mobile device 2 Launch the WD 2go app to display the Welcome screen 3 Tao Connect Now to display a My Book Live drive r um 4 Tap the My Book Live drive to display the Add Device screen 5 Enter the activation code you generated on your My Book Live s dashboard see Adding a Mobile Device Connection on page 101 and tap the Activate button MY BOOK LIVE 106 USER MANUAL Accessing Your My Book Live Remotely Codes are valid for 24 hours from the time of request and can be used one time only 6 lap your My Book Live drive to display its share s MY BOOK LIVE 107 USER MANUAL Accessing Your My
109. ository making it possible to stream media files from the My Book Live to Windows or Mac computers running iTunes Note The iTunes server does not support DRM supported content Media Types Supported The iTunes Media Server supports the following file types AAC ALAC MP3 FLAC Ogg Vorbis Musepack WMA WMV AIFF WAV MPEG 4 Music and video playlists Note The iTunes server scans any shares that have the Media Serving setting enabled These include Public by default To enable iTunes 1 On the Navigation panel of the My Book Live dashboard click Settings and then click the Media tab 2 Click the beside iTunes to expand the iTunes section of the page v jTunes Enable the iTunes server to access your media through your iTunes player iTunes Server Enabled MY BOOK LIVE 118 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 3 To enable iTunes to access your music files through your iTunes player click the Enable check box iTunes is enabled by default 4 Click the Rescan button to update your media files When the iTunes rescan has been initiated message displays click the Close button Media Types Supported Audio files Video files Image Files Note Some devices may not support playback of all these files Please refer to your device s user manual to see which formats are supported MY BOOK LIVE 119 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC Media
110. page 65 MY BOOK LIVE 13 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED 2 lo display drive properties click the Details link A pop up window lists the model name IP address and MAC address Click the Close link MyBookLive Details Model hy Book Live IP Address 129 2753 204 6 MAC Address 0 30 a8 f6 04 24 3 Drive Letter displays the next available drive letter on your network that you can map the drive to If you do not want to map the drive to that letter you have the following options fyou do not want to map the drive automatically clear the Map network drive check box near the bottom of the screen The drive will not be mapped after you click the Continue button in step 5 fyou want to map to another letter click the Change link and select the desired letter in one of the white boxes in the table that appears tjj re gre dre o pogany ete ese We After you select the drive letter the screen closes To close without changing the drive letter click the arrow at the bottom right of the table or press Enter or Esc MY BOOK LIVE 14 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED The My Book Live Found screen displays again 17 MYBOOK LIVE Welcome My Book Live Found Install Your device has been located on the network and is ready for use Drive Name MyBookLive4 v Details Drive Description My Book Live Network Storage Drive Letter Oo Change 7 ea
111. port When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK AWDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 4 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 00 531 650442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 4800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom Registering Your WD Product Hegister your WD product to get the latest updates and special offers You can easily register your drive online at http register wdc com or by using My Book Live software see System Settings on page 64 i Table of Contents WD Service and SUDDOR 5 s dedic aco e ar edi dace e i Registering Your WD Product su duni eee hb e e of etes ji 1 Important User Information 1 Important Safety Instructions llle 1 Recording Your WD Product Information isis 2 2 Produc
112. pport wdc com and see Knowledge Base Answer ID 5681 MY BOOK LIVE 86 USER MANUAL IF you want to open a share using WD Quick View in the menu bar Mac OS X Windows XP Windows Vista Windows 7 Mac OS X MY BOOK LIVE USER MANUAL MANAGING SHARES THEN for Public and Private Shares 1 Click the WD Quick View icon in the menu bar and move the cursor over the name of your My Book Live drive to display the submenu Select Open on the WD Quick View submenu The shares display in a second submenu Select the desired share For a private share if prompted for a user name and password enter those associated with your user account on the My Book Live dashboard see Creating a User on page 77 For a Public share if prompted for a user name and password select Guest Public Share j 2 Click Start My Computer Under Network Drives double click the Public folder on your drive Click gt Computer Under Network Location double click the Public folder on your drive Public and Private Shares 1 Open a Finder window and locate your My Book Live drive under the Shared heading in the side bar Double click the drive to display the Public share and any private shares to which you have access 87 MANAGING COMPUTER BACKUPS AND SAFEPOINTS Managing Computer Backups and Safepoints Listing Computer Backups Deleting a Backup Backing Up a My Book Live Drive With Safepoints
113. r C MyBookLive4 WDShareSpace MyBookLive2T MyBookLive4 3 Select a device to display the list of its available shares MY BOOK LIVE 95 USER MANUAL MANAGING COMPUTER BACKUPS AND SAFEPOINTS 4 Select the share that has the safepoint and click the Continue button If the share is password protected enter appropriate credentials Recover MyBookLive4 MyBookLive4 MyBookLive2T WDShareSpace Choose a share on the selected device E Public C tran P 5 Choose the safepoint you want to recover and click the Recover button Recover MyBookLivedb MyBookLive2T WDShareSpace LFCRMAPPPROD DE g Please select your safepoint MBL_SP 5 5 11 105 41 13 15 19 Size 0 44 GB Created from MyBookLive Updated Safepoint5 5 17 Created from ELI ated 17 11 15 52 33 Updated 02 GB 0 Size 0 MBL SP 5 3 11 Created from MyBookLive Updated 05 03 41 15 41 02 Size 0 00 GB If the device you are restoring to is not factory fresh a message with troubleshooting instructions appears 6 If there are no errors the recovery operation begins and a progress bar appears Wait for the operation to finish Your device restarts after the recovery operation and then can be used in place of your original My Book Live lt MY BOOK LIVE 96 USER MANUAL MANAGING COMPUTER BACKUPS AND SAFEPOINTS Managing Safepoints The Manage section lists all safepoin
114. r OR A Retrieved Content folder MY BOOK LIVE 40 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES By default the WD SmartWare software creates and uses a Retrieved Content subfolder in your My Documents folder To specify a different folder 1 Either create a new folder or determine which existing folder you want to use 2 Onthe Software Settings screen click the Retrieve Folder button to display the oet Retrieve Folder screen Set Retrieve Folder The current retrieve folder is at C ADocuments and Settingsv amp dministratori Retrieved Files If you would like to change this folder please enter the new location below C ADocuments and Setiings Administre Browse 3 Click the Browse button and use the browse function to identify the new retrieve folder Note f you don t want your previous retrieve contents folder to be backed up delete the folder before you apply changes 4 Click the Apply button to save and implement the new retrieve folder Setting the Preferences Auto Update Option When enabled each time you reconnect your My Book Live drive to your network the Preferences option checks for software updates This ensures that you are always using the most recent software version To enable or disable the Preferences option 1 On the Software Settings screen click the Preferences button to display the Set Preferences screen ame Set Preferences File History select automation
115. r own personal cloud Create your own personal cloud without the monthly fees and mysterious location of your data Store your media and files on the drive and access them securely over the Internet Or use WD s mobile apps for easy access with your tablet or smartphone It s like having up to 3 B terabytes of extra storage for your mobile device Now streaming to your HDTV Watch your daughter s birthday party video or show off your vacation slideshow on your TV The built in media server streams music photos and movies to any DLNA certified multimedia device such as a WD TV Live network media player Blu ray Disc player Xbox 360 M PlayStation 3 and connected TV DLNA 1 5 amp UPnP certified Shared storage for all your computers Now you can store your entire family s movies music photos and important files in one place for everyone in the home to share Just plug the drive into your wireless router so that you can store and access files with any PC or Mac in your home Automatic wireless backup for all your computers Protect your precious memories and back up all your PCs and Macs wirelessly to one reliable location over your wireless network using WD SmartWare Every time you save something it s instantly backed up Mac users can use all the features of Apple Time Machine backup software to protect their data Speed without compromise Built with an 800 MHz CPU for maximum performance to power all your appli
116. rage space and register the drive WARNING Renaming the My Book Live forces all the network computers to remap their shared network resources Change the device name only when necessary 1 View or modify the following settings Device Name Enter a unique name for your drive to identify it on the network Device Description Ihe default description is My Book Live Edition If desired enter a different description Language From the drop down list select the language in which you want the My Book Live web pages to display The default language is English Serial Number Displays the WD assigned number that identifies the specific unit Usage Displays the storage capacity used and the total storage capacity Warranty Click Register Now and follow the prompts to register Registration your drive 2 f you made any changes click the Save button that appears below the section Note Throughout the My Book Live dashboard the Save and Cancel buttons display only if you make changes Date amp Time The date and time are synchronized to the NTP network time protocol server by default You have the option of setting the date and time manually or allowing the NTP to access the Internet and automatically set the time If you are not connected to the Internet you must enter the date and time manually Date amp Time Time Zone GMT 08 00 Pacific Time US amp Canada NTP Service Ea En
117. rogress bar displays until the Installation Complete screen appears A Windows system tray now displays the Fo icon a Mac OS X menu bar now displays the icon WD MYBOOK LIVE Welcome Y Discover Installation Complete v WD Quick View has been successfully installed To use WD Quick View your drive click the VD Quick View icon in the system tray ta Next Steps YO 8 00 AM Click Next Steps to connect your MyBookLive to your computer Next Steps For information on using WD Quick View see Managing Your Drive With WD Quick View on page 49 Note Once you install WD Quick View you can upgrade it in a similar way Instead of the Start Install button a Start Upgrade button is available MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED Step 3 Perform Next Steps 1 Click the Next Steps button on the Install Complete screen or the Next Steps link in the navigation panel at any time to display the Next Steps screen Note Discovery must take place before Next Steps is available Wma MYBOOK LIVE v Welcome v Discover Y install Open your My Book Live Open your My Book Live to display all the folders in the Public share Back Up Files Choose a backup strategy for Windows or Mac from a variety of backup options Backup Options Ki Set Up My Book Live Assign a name and description to your drive manage users and shares configure network settings and more Sta
118. rs Network Computer A computer that communicates with a central data storage facility such as a server or RAID system NFS Network File System A network file system protocol that allows a user on a client computer to access files over a network as easily as if the network devices were attached to its local disks Normally associated with UNIX systems See also Protocol NTP Network Time Protocol A protocol for synchronizing the clocks of computers and equipment over a network See also Protocol Operating System Software that allows users and programs installed on your system to communicate with computer hardware such as a hard drive Partition A logical division on a hard drive that the operating system treats as a separate hard drive Each partition is assigned a unique drive letter Port Hardware A specialized outlet on a device for connecting to other devices using a cable or a plug Ethernet ports power ports and USB ports are examples MY BOOK LIVE 137 USER MANUAL Protocol A convention of data transmission that defines timing control format and data representation RAM Random Access Memory Memory that allows any storage location to be accessed randomly aS opposed to sequential access devices such as tape drives ROM Read Only Memory An integrated circuit memory chip containing programs and data that the computer or host can read but cannot modify A computer can read instructions from
119. rt Setup fi LearnMore O Photos and WD 2go apps or through the web using a PC Mac Next Steps screen for Windows Wm MYBOOK LIVE Welcome Discover Install EC Open your My Book Live Open your My Book Live to display all the folders in the Public share Time Machine Automatically saves up to date copies of everything on your Mac Set Up My Book Live Name your drive create users and shares create snapshots of the My Book Live and more Set Up Your Personal Cloud Access your data on the go with WD Photos and WD 29go apps or through the web using a PC Mac Next Steps screen for Mac OS X MY BOOK LIVE 17 USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED IF you want to Open your My Book Live drive and view the contents of its Public shares Back up the files on a PC Back up the files on a Mac Create or restore from a safepoint oet up configure your My Book Live drive e Access photos and other files stored in your My Book Live s Public folder and display them on an iPhone iPad IPod touch or Android mobile device e Remotely access files and folders using your PC or Mac computer by logging into WD2go com e Stream media to your home entertainment center and or other computers on your home network THEN Click the Open button Click the Backup Options button Continue with Backing Up and Retrieving Your Computer Files on page 25 or Using
120. rview With the iTunes Media Server you or anyone connected to the My Book Live can use iTunes to play music files stored on it This service creates a virtual music library on the device and treats it as an iTunes repository making it possible to stream media files from the My Book Live to Windows or Mac computers running iTunes Media Types Supported The iTunes Media Server supports the following file types AAC ALAC MP3 FLAC Ogg Vorbis Musepack WMA WMV AIFF WAV MPEG 4 Music and video playlists Note The iTunes server scans any shares that have the Media Serving setting enabled including the Public share by default Storing Content You can drag and drop media files into the corresponding folders in the Public share e g music files into My Book Live s Public Music default folder otreaming Media in iTunes The iTunes Media Server is enabled by default in the dashboard See Media Server settings on page 75 for more information 1 Launch ilunes on your computer MY BOOK LIVE 127 USER MANUAL PLAYING STREAMING VIDEOS PHOTOS amp MUSIC 2 Click MyBookLive under the Shared section of the left pane If you have copied music to the Public Shared Music folder or a video to Public Shared Videos and it is in a format supported by iTunes it should be listed in the right pane File Edit View Controls Store Advanced Help LIBRARY sa Music Movies El TY Shows a P
121. s has been damaged lf the product exhibits a distinct change in performance contact WD Customer Support at http support wac com Recording Your WD Product Information In the following table write the serial number and model number of your new WD product found on the label on the bottom of the device Also write the purchase date and other notes such as your operating system and version This information is necessary for setup and technical support Serial Number Model Number Purchase Date oystem and Software Notes MY BOOK LIVE 2 USER MANUAL PRODUCT OVERVIEW Product Overview About the Drive Features Package Contents System Requirements Pre Installation Instructions Handling Precautions Specifications Product View About the Drive Connect this powerful drive to your wireless router for shared storage on your home network that you can access within and outside the home Share files with Mac computers and PCs stream media to your television through your DLNA enabled devices and access your files remotely with the WD 2go apps and web site This user manual provides step by step installation instructions and other important information regarding your WD product Translated versions and updates to this user manual can be downloaded from htto oroducts wdc com mybooklive For more information and news about this product visit our website at htto www wdc con Features Your media and files on you
122. se steps 1 If possible wait for the LED to stop blinking 2 Double check every computer on the network to ensure no files are open or transfers are in progress 3 Disconnect the Ethernet cable 4 Wait 60 seconds o Unplug the power cable MY BOOK LIVE 131 USER MANUAL TROUBLESHOOTING If the LED is solid green indicating the drive is idle or blue indicating the drive is on standby the drive is ready to shut down 1 Disconnect the Ethernet cable 2 Unplug the power cable If the LED is white the firmware is being updated DO NOT UNPLUG THE POWER as this could corrupt the firmware in the drive and cause data loss If the LED is any other color wait for it to turn green If it does not turn green please consult Checking the Front Panel LED on page 10 How do I upgrade from My Book Live 3 0 firmware to My Book Live 3 5 firmware For instructions search the Knowledge Base at http support wdc com for Knowledge Base Answer 6 42 MY BOOK LIVE 192 USER MANUAL REGULATORY AND WARRANTY INFORMATION Regulatory and Warranty Information Regulatory Compliance Obtaining Service Limited Warranty Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates
123. sers option on the navigation panel lists current users and enables the Administrator account to view user details create new users grant a user access to existing shares and create shares Viewing Users 1 On the navigation panel click Users to view a list of current users on the panel on the left and links that display online Help in a panel on the right User List Need Help e a g m l n new users and assian permissions to access shares About Users Creatina Users Deleting Users MY BOOK LIVE io USER MANUAL MANAGING USERS 2 lo view user details click the user name User Detail and Share Access display in a panel on the right User List User Detail Full Name Administrator Password Update Password ffi i Share Name ur dae M ee Project C 7 jo 16 Required Creating a User The Administrator can create users and limit what shares they can access _ Full access Allows the user to read write and delete files on the share x Read only access Hhestricts the user to only viewing files on the share MY BOOK LIVE Tr USER MANUAL MANAGING USERS 1 Click the Create New User button The Create New User panel slides down over the User List Create New User Need Help User Name ow Ucar New_usel o Add new users and assign permissions to access Shares Full Name New user o About Users Password s sdun o Creating Users Confirm 2
124. sic Play Burn Sync Organize Stream v Create playlist v EY Search p Album Contributing artist Title 4 Length E Library E3250 Clock The Dukes of Stratosphear 25 O Clock 5 04 gt Playlists u All The Lost Souls James Blunt 1973 4 42 4 JJ Music Kl John Henry gt They Might Be Giants AKA Driver 3 14 G Artist lig State Songs John Linnell Arkansas 3 28 Album m Then And Now The Who Behind 3 43 Genre Keeper Of The Flame Luka Bloom Dancing Q 3 56 Bj Videos E kas Lead Sails Paper Anchor Atreyu E 4 54 SJ Pictures 1 EE IAm Me Ashlee Simpson Eyes Wide Or 4 13 5 Recorded TV Fi Very Best of David Hasselhoff David Hasselhoff Hot Shot Cit 3 52 UB System F fin Then And Now The Who The k Are Alright 46 E IE Americana The Offspring The Kids Aren t Alright 01 Other Libraries T Se 7 en ds Bookiive KE Gold Neil Diamonc Porcupine Pie 2 04 P Mon E California Scott Thomas Band Sad Girl 4 40 4 dd Music g E Greatest Hits Megadeth Sweating Bullets 5 26 a m Africa Brasil Joi Ben Taj Mahal as his Unsupervised ene uff Unsupervised I Hit My Heac Genre gl B Sides and Rarities Cake Nar P E Media Guide v a They Might Be Giants 00 28 i0 B piss Cit bij e LN 8 Double click the media file you want to play WD TV Live Live Plus HD Media Players You can connect a WD IV Live or WD TV Live Plus HD Media Player to your home network for access to media content stored in a network drive such as th
125. sk C 5 amp Deskopini Di8KB C onfiguration Settings eO LJ 4NC 56M NAS Firmware D2 02 D4 wv a sample Music 062KB X Shortcut 1 15 2008 1 13 26 PM PLI LJ DELL wv i Documents and Settings TE LJ Administrator iv v V Desktop PL ge Favorites d Select the check boxes for the individual files or folders that you want to back up Note that clicking a folder check box automatically selects all of the subfolders and files in the folder e Click Apply Changes to create a custom backup plan and update the content gauge for your My Book Live drive Clicking Revert clears all of the check boxes and redisplays the initial default configuration f Click Start Backup to begin backing up the selected files or folders and proceed to step 10 on page 33 10 During the backup A progress bar and message indicate the amount of data that has been backed up For a category backup the blue background in the content gauge for your computer s internal hard drive changes to yellow amber for all of the files that have not yet been backed up The gray background for categories or files in the content gauge for your My Book Live drive changes to blue as the backup completes You can continue to set up your drive or perform any other functions because the WD SmartWare software backs up your files in the background The Start Backup toggle button changes to Stop Backup for stopping the backup Appearance of a backup su
126. sword protected enter appropriate credentials Important If you create a safepoint with shares you wish to keep private create the safepoint on a private share MY BOOK LIVE 90 USER MANUAL MANAGING COMPUTER BACKUPS AND SAFEPOINTS Create MyBookLivedb MyBookLive2T E CONF SC E106 MES SENGER JA Choose a share on the selected device G tran ph P 4 tran P x 5 To create a safepoint on the share immediately click the Create Now button and complete the required fields You may choose to enable auto updates as well MY BOOK LIVE USER MANUAL Create a safepoint Name Safepoint2 Auto Update Required Enable o EIE 91 A progress bar displays MANAGING COMPUTER BACKUPS AND SAFEPOINTS Creating safepoint Copying backup data to MyBookLive T omartVare swstorMy and 8 72 GB 40 25 GB Copied Illl Note The time it takes to create a safepoint Currently copying Datavalume backup smart are VD DESKTOP2 volume 15eac amp d f c 11dd a598e 8 05d851725985f Documents Settings bemnstein d DesktopiPROJECTS 3 5GNAS Graphics remate acce Estimated time remaining 39 minutes 2 seconds bal E varies based on the speed of your network and the number and size of files you have stored on your My Book Live For a given amount of total data fewer larger files replicate quicker than many smaller files
127. t Overview eere 3 ADOUPITIS DIVE i ac tinea esed ee Tp E m ed ced SEHR RS 3 Peal hes EM Pc T 3 Packade COMES exeo a d ace doe cn obednoun SU cdi SG Bcd a des 4 DV SUSI Ty edgulrel e ES esee alc eub s Oe E wb bdo 6 IPFeJT stel INSUUCTIONS a 3 93 nai SURE a UD SD SLEEP CR CCS T Handling Precautions n 42 5 m aaee RR er bed P CU a hee T PECCAS airaa a wa gn ee ee dae oe we 7 iiec c Whol coi Uta cp tod ay yee le ee se 8 3 Connecting the Drive and Getting Started 9 Connecting the Drive to Your Network 0 00000 eee eee 9 Getting Started Using the CD Windows and Mac 11 Getting Started Without the CD Windows 7 Vista amp Mac 20 What Can DO INOW 3 st dc e x ccce Inc cues 24 4 Backing Up and Retrieving Your Computer Files 25 Using WD SmatWare Seu rin ede Rt RE eto o PED n ere 4 25 Using Windows 7 Windows Vista Backup lessen 42 Using Apple Time Machine 00 00 ce eee 43 5 Managing Your Drive With WD Quick View 49 Accessing WD Quick View Shortcut Options liess 49 Checking Drive SAL aa tac ute d ra ec o e mE CR CC RES 50 Launching WD SmartWare Windows only l l 91 Exiting WD SmartWare Safely Windows only lus 94 DEMING Sel GS nca at ca gem i en al ro dete CRM RR cR UR POR ACC 51 Launching the My Book Live Dashboard 000005 52 Mapping the Drive Windows only saaana 53 Creating a Shortcut to the Public
128. tarted with CD 11 opening a public share 22 software folder 22 Mail files 29 Managing shares 82 users 76 using Quick View 49 139 Mapping during setup 14 using WD Quick View 53 Media players accessing My Book Live 121 general setup steps 126 Media servers media types 119 overview 116 settings 75 116 Media storage 120 Mobile access adding a connection 101 setting up 101 Mobile apps 98 installing WD 2go 106 installing WD Photos 103 My Book Live backups list 88 changing user password 80 configuration settings 74 creating a share 83 date and time 65 deleting a share 86 deleting backups 89 diagnostics 70 factory restore 71 ftp setting 69 iTunes settings 118 log files 62 media server settings 75 116 network settings 68 private shares 79 remote access settings 74 share settings 82 system settings 64 updating 66 user settings 76 utilities settings 70 workgroups 69 My Book Live Dashboard launching 21 52 screen components 60 Welcome screen 12 N Network connection 9 settings 68 Next steps screen 17 Non administrator access 12 O Online Help for WD SmartWare 25 Opening a share 86 Operating system requirements 6 P Package contents 4 Password changing 80 Pausing backups 40 Personal cloud accessing 112 defined 98 PlayStation 3 126 Precautions 7 Preferences WD SmartWare 41 Pre installation requirements 7 Private share creating for a user 79 making public 86 opening 51 86 Product registration ii P
129. tely On a Mac click the Open in Finder button next to the share you want to access WM My Book Live System Administrator Shares 2 If a Java message asks you to Allow or Deny the connection click the Allow button You can now access your files Depending on your operating system settings your share may not appear automatically On Windows once your share has mounted successfully a drive letter for the share displays under My Computer You can use the drive letter like any other mapped network drive Opening the drive displays all of the folders and files in the share gt ec Da Organize Properties ir Favorites EE Desktop Downloads El Recent Places NE Desktop System properties d CENE A 4 Hard Disk Drives 2 Local Disk Local Disk Cs Ds 4 Devices with Removable Storage 1 DVD Drive E 4 Network Location 4 C C C lt Sharel H Public Sharez P Share Arnybookl wes5 devic e8039 wd MY BOOK LIVE USER MANUAL 114 Accessing Your My Book Live Remotely Ona Mac the Finder window opens on its own once the drive has successfully connected to the WD My Book Live and displays your share eoo C Public Y PLACES m rU dev D Store DAV Desktop 4 etc x3 Macintosh HD DS Store S admin home tickle J Applications Library 3 My Book Live 5i Documents mach kernel Network Trash Folder gt G3 Public mach kernel ctfsys LJ
130. tent Gauge for your My Book Live drive d Click the Start Backup button to begin backing up the selected categories of files and skip to step 10 on page 33 8 To back up all of the files and folders on the internal hard drive a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup dialog b Ifthe backup mode is category and Ready to perform category backup appears there click the Switch to File Backup button and then OK at the Switching Backup Plan prompt c In the backup by files selection box click the check box for your computer s internal hard drive Folder v au Local Disk C d Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book Live drive e Click Start Backup to begin backing up all of files and folders and skip to step 10 on page 33 9 To back up selected files or folders a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup dialog b Ifthe backup mode is category and Ready to perform category backup appears there click the Switch to File Backup button and then OK at the Switching Backup Plan prompt MY BOOK LIVE 32 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES c Inthe backup by files selection box click the pointers to open the folder structure Folder File Size Type Date v x Local Di
131. tern Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital MY BOOK LIVE 135 USER MANUAL Glossary CIFS Common Internet File System The recommended file sharing protocol for Windows platform allows users to access shares through My Network Places Mac OS X or later also supports the CIFS protocol See also Protocol DHCP Dynamic Host Configuration Protocol A protocol for assigning IP addresses to devices on a network With dynamic addressing a device can have a different IP address each time it connects to the network In some systems the device s IP address even changes while it is still connected DHCP also supports a mix of static and dynamic IP addresses See also Protocol DLNA Digital Living Network Alliance The group of consumer electronics computing industry and mobile device companies that sets standards for product compatibility thus enabling users to share content in their home DMA Digital Media Adapter A device that gives home entertainment devices the ability to transfer media such as music photos videos to and from other devices over the network DNS Domain Name Service A system that allows a network name server to translate text host names into numeric IP addresses used to uniquely identify any device connected to the Internet ESD Electrostatic discharge Ethernet A standard method of connecting computers to a
132. th WD Photos you can Instantly post photos to Facebook Create a slideshow with transitions to create digital art Access previously viewed photos even when you are offline View your photos all at once or filter them by folder or album Search by file name folder name or date using the built in search options Email a photo to a friend Assign a photo to a contact Download a photo from your personal cloud storage to the camera roll on your mobile device Upload photos and videos from the camera roll on your mobile device directly to your personal cloud storage no matter where you are Note WD Photos automatically creates a sub folder with the mobile device name in the Public Shared Pictures directory on the My Book Live for uploaded photos Similarly the app creates a sub folder with the mobile device name in the Public Shared Videos directory for uploaded videos For more features and instructions for using WD Photos see its online Guide Me page and Quick Tips and go to http waphotos wac com Enabling Remote Access Use the Remote Access page of the My Book Live dashboard to enable you and other authorized users to access your files on the go 1 On the navigation panel click Settings 2 Click the Remote Access tab The Configure section of the Remote Access page displays Configure Enable or disable all web and mobile access to the photos music and documents stored on your My Bo
133. the My Book Live Dashboard oelect Dashboard on the WD Quick View submenu to launch the application The Welcome screen displays See Using the My Book Live Dashboard on page 58 MY BOOK LIVE 52 USER MANUAL MANAGING YOUR DRIVE WITH WD QUICK VIEW Mapping the Drive Windows only 1 Select Map My Book Live name on the WD Quick View submenu The Map Network Drive screen displays Map Network Drive Eg Windows can help vau connect to a shared network Folder and assign a drive letter to the connection so that vau can access Ehe Folder using My Computer ri pr Specify the drive letter For the connection and the Folder that vau want Ea cannect to Folder Py BaookLiveirPublic Browse Example serverlshare Reconnect at logon Connect using a different user name Sign up Far online storage or connect to a network server 2 Select the desired letter from the Drive drop down list 3 Click the Finish button Note When Windows attempts to reconnect a Mapped Network Drive after a restart the Unable to reconnect mapped network drives error may appear This can occur if the username and password of the My Book Live drive do not match the current Window s username and password information During the automatic reconnection process Windows may attempt to send the current Windows username and password instead of the My Book Live username and password specified during setup Attempting to open the mapped
134. the backup to be created and click the OK button Enter the username and password assigned to your user name on the My Book Live If no user name has been assigned enter everyone as the username and any password e g 1234 Click the OK button 8 Follow the remaining instructions as prompted by the wizard Win 7 Backup 1 Click e Control Panel System and Security 2 Click Backup and Restore 3 Click the Set up Backup button and follow the steps in the wizard 4 When prompted to select where you want to save your backup click Save on a network 5 Click the Browse button and select the My Book Live drive as the backup destination 6 Select a share where you want the backup to be created and click the OK button Enter the username and password assigned to your user name on the My Book Live drive See page 77 8 Make sure the backup destination is correct and click the Next button MY BOOK LIVE 42 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES 9 When prompted for the content you want to back up select Let Windows choose or select desired content and then click the Next button 10 On the Review your backup settings screen click the Save settings and run backup button Using Apple Time Machine Backing up The Apple Time Machine is a built in feature on Mac OS X Leopard and Snow eopard computers that can back up everything on your computer music photos documents applications
135. to limit access to selected users The Shares option on the navigation panel displays a list of shares on the My Book Live and enables the Administrator to manage shares and user access Viewing a List of Shares On the navigation panel click Shares to display a list of shares on the My Book Live drive For each share name the usage type of media being shared served and remote access status display If the share is private a lock icon G displays to the left This means that only users with special access rights may view or modify it The right panel contains links to online Help Public Media Serving is AY C Projects emote Anne Familyphotos MY BOOK LIVE 82 USER MANUAL MANAGING SHARES Click a share to display share detail and user access information in the right panel Share List G Public Media Serving A C Barney1 Media Serving MAB Cg fff Media Serving A r Barneyshare Media Serving IA F1 Er Create New Share AnG A aT OGB O STB D Fa El a Share Detail Share Name Description o Media Serving fc A E Videos o Share E Create New User Public Private UserName i X F admin O j S Barney1 G Required Barneyshare o Creating a New Share You can create a share and designate it as public or private For example if the share contains financial information you may want to deny access to your children
136. to your content from anywhere with WD 2go web access If you can access the Internet from a computer you can securely access your media and files anywhere in the world WD 2go web access provides fee free remote access to your My Book Live personal cloud storage Once you log in WD 2go mounts My Book Live to your computer like a local drive and your remote folders are available on any Mac or PC Seamlessly open save as and attach files to emails from this virtual drive Mobilize your media with WD 2go mobile apps The WD 2go and WD Photos mobile apps bring your photos and files to your fingertips on your Apple iPhone iPod touch iPad Android tablet or Android smartphone WD s apps for your mobile devices WD 2go mobile app Access your files music and photos with your mobile device Open and view presentations and documents stream media and show off photos stored on your My Book Live personal cloud storage WD Photos mobile app lake a photo or video clip with your mobile device and upload it directly to your drive You can also access all the photos stored on your personal cloud storage and show them off with your smartphone or tablet Package Contents My Book Live personal cloud storage Ethernet cable AC power adapter Installation and software CD Quick Install Guide MY BOOK LIVE 4 USER MANUAL PRODUCT OVERVIEW My Book Live Home network drive Ss Installation CD
137. to your home entertainment center and or other computers on your home network The TwonkyMedia server searches for all the media stored in the Public share on the My Book Live connected to your home network If you do not want Twonky to find specific files place them in a private share that is not serving media The server is pre set SO you can just transfer your multimedia content to the respective shared folders on your My Book Live and you are ready to stream and view content on your home entertainment center game consoles for example Xbox 360 PlayStation 3 or DLNA 1 5 Digital Media Adapters such as WD TV Live HD and media services such as iTunes For more information visit htto www twonkymedia com Media Server Settings The Media tab on the My Book Live dashboard enables you to define TwonkyMedia and iTunes settings so that you can enjoy media in every room in your house Note TwonkyMedia and iTunes only work on your network TwonkyMedia TwonkyMedia streams your music photos and videos to compatible devices in your home Playing media on a compatible device is easy The TwonkyMedia server searches for all the media stored in the Public share on the My Book Live connected to your home network The server is pre set SO you can just transfer your multimedia content to the Public share on your My Book Live and you are ready to stream and view content on your home entertainment center game consoles for exampl
138. ts for your My Book Live drive Selecting a particular safepoint allows you to rename update or delete it v Manage List Help SPdb Created on MYBOOKLIVE2T Updated 06 22 2011 03 18 34 PM N d Creating safepoints e i Safepoint2 Created on MyBookLive2T Updated 06 28 2011 08 38 45 AM Safepoint operation in progress S gt To update a safepoint with the latest changes on your My Book Live drive click the update icon for your safepoint o delete a safepoint and all of its contents click the trash icon for your safepoint fasafepoint develops errors warning icons appear in the Manage section Holl the cursor over the icons for more information MY BOOK LIVE 97 USER MANUAL Accessing Your My Book Live Remotely Accessing Your My Book Live Remotely WD 2go The Pathway to Your Personal Cloud Enabling Remote Access Setting Up Mobile Access Setting Up Web Access Through WD 2go Accessing Your Personal Cloud This chapter explains how to set up the My Book Live drive for remote access and describes some of the ways you can take advantage of its many capabilities WD 2go The Pathway to Your Personal Cloud m HD k E A personal cloud is your content at home secure and under your control Unlike public clouds a personal cloud allows you to keep all your content in one safe place on your home network Share files stream media and access your content anywhere No month
139. ublic share converting from a private share 86 opening on a Mac 22 opening on Next Steps screen 18 opening on Windows Vista Windows 7 20 R Rally driver for WD SmartWare installation 27 Rebooting safely 71 Registering a web access account 109 Registration online ii Regulatory compliance 133 Remote access enabling 100 requirements 98 settings 74 sharing files 115 Requirements mobile apps 98 operating systems 6 Resetting the My Book Live 129 Restoring to factory defaults 71 Retrieve folder 40 Retrieving backups 34 RoHS 134 S Safely shutting down 131 Safepoint 140 creating 89 for backing up My Book Live 89 managing 97 recovering 95 updating 94 Safety compliance 133 instructions 1 Service obtaining 134 Setting up mobile access 101 web access 109 Share 79 creating 83 creating a new user for 85 deleting 86 managing 82 opening 86 opening with WD SmartWare 51 user name and password 78 Sharing files remotely 115 Shortcut to a mapped drive 15 to a public share 53 Shutting down safely troubleshooting 131 using dashboard 71 using the WD Quick View icon 55 Software settings 40 Software GPL 135 Specifications 7 Streaming iTunes settings 75 media in iTunes 127 TwonkyMedia 75 videos photos and music 116 System requirements 6 System settings 64 T Troubleshooting cannot detect my drive 131 cannot play media through digital me dia adapter 131 checklist 129 drive not connecting to network 130 failed router
140. ut a user the Administrator can change the user s password no password is the default setting 1 Select the user to display user details in the right column 2 Click the Update Password button to display the following Update Password 12 Password Confirm Password 3 Enter the same password in both Password and Confirm Password otherwise select the No Password check box 4 Click the Save button MY BOOK LIVE 80 USER MANUAL MANAGING USERS Editing User Settings 1 To make changes to a user s profile select the user in the User List The User Details and Share Access panels display 2 Modify the required and optional settings as desired To update the user s access to shares make the necessary changes in the Share Access panel 3 Click the Save button Deleting a User You can delete all users except the Administrator 1 In the User List click the trash can icon to the right of the user s name 2 In response to the confirmation message click the Delete button MY BOOK LIVE 81 USER MANUAL MANAGING SHARES Managing Shares Viewing a List of Shares Creating a New User Making a Share Public Deleting a Share Opening a Share A share is an area on the My Book Live drive for storing files similar to a folder or directory Note In this manual we use the terms share and folder interchangeably A share can be public so that all users can access the contents or private
141. vailable for you to stop the retrieve A Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means the file you selected for the retrieve was not copied to the specified retrieve location In this case either a Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved or a Destination is full message means that your computer does not have sufficient disk space to complete the retrieve Retrieving a Folder To retrieve a folder from your drive and all of the content within a folder which may include multiple categories in the retrieve files selection box right click the folder and choose Select folder in all content categories MY BOOK LIVE 37 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES Retrieving an Earlier Version of a File or Deleted Files In the retrieve files selection box check the Show deleted files check box and or the Show older files check box Now when selecting content to retrieve you can select individual files that were overwritten or deleted Likewise retrieving entire folders in this mode will retrieve older versions and deleted files as well Note You can only retrieve one version of a file per retrieve Retrieving All of Your Content On the Select
142. ve folder d Click the Select Files button to display the Select content to retrieve screen Note If you change the retrieval content location from where it has been the previous location will be backed up MY BOOK LIVE 36 USER MANUAL BACKING UP AND RETRIEVING YOUR COMPUTER FILES 4 On the Select content to retrieve screen select Retrieve Some Files to display the retrieve files selection box v Retrieve Some Files X Show older files M Show deleted files view Q Q x Music Movies Documents Other Mail Name Size Date lic gt ig DELL iig Documents and Settings gt iig FullShot99 iig profile Original File Location C o Navigate through the folder structure to find the files you want Click the appropriate file category button to list the files by category Pictures Music Movies Documents Other Mail Select the View icon to list individual files Type all or part of the file name in the search box to locate the file and press Enter to start the search To eliminate the search filter delete all of the text in the search box and press Enter Select the check box for the file that you want to retrieve 6 Click the Start Retrieving button f During the retrieve The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location A Cancel Retrieving button is a
143. ve was notfound To verify that itis connected please check the following T zm a gt Checkyour cable connections tices 0 Be sure that your drive displays a solid green light Check your network to be sure it is working properly MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED 3 Follow the screen instructions and tool tips IF you wantto THEN click the Return to the How to Connect screen to make sure Back button you have properly connected your drive View the Troubleshooting Help topic More Help button Try to discover the drive again Try Again button Note f you still cannot connect your drive search for Answer ID 5679 in the WD Knowledge Base at hito support wdc com Getting Started Without the CD Windows 7 Vista amp Mac If you do not use the product CD for getting started and installing WD SmartWare Windows only you can still Use your My Book Live as an external hard drive dragging and dropping files to and from it Configure the drive using the My Book Live dashboard See Using the My Book Live Dashboard on page 58 Save and restore files using Windows Backup see Using Windows Vista Windows 7 on page 20 or Apple Time Machine see Using Apple Time Machine on page 43 Using Windows Vista Windows 7 Opening the Public Folder As an alternative to using the product CD open the drive as follows 1 Physically connect the drive
144. where anytime Eg sallyqiabc com admin Eg bobby abc com admin Registering a Web Access Account x WD 2gao com Note f you need to resend the registration email click resend email icon Note To remove a user s web access click the trash can icon to the right of the account name MY BOOK LIVE 111 USER MANUAL Accessing Your My Book Live Remotely Accessing Your Personal Cloud Note WD 2go web access is not compatible with 64 bit Windows XP 1 Register the web access account as described on page 109 2 n a browser sign in to http www wd2go com using the associated email address and password from step 1 The screen displays your WD NAS device s WD WD 290 My WD Devices MyBooklive 3 Select the My Book Live you would like to access Depending on whether you have remotely accessed a share before a Java application run request may appear 4 In Windows the following message displays If you do not want to see this message in the future select the Always trust content from this publisher check box Click the Run button Security Informatio The application s digital signature has been verified Do you want to run the application Name com wd nas4g mapdrive MapDrive Publisher Western Digital Technologies Inc From http mybooklive device 1935315 wdc com 8080 v Always trust content from this publisher Run Cancel This application will run with unrestr
145. wing a List of Shares lille 82 Creating a New Sha E sieaa eee bd Sce eee ae Dedit 83 Creating a New User scu see b245 Sus BE Shee OER oR ee ae 85 Making a Share PuUbDIIG se o o See Oe Gath Soe ERES 86 BELING dell G 2d 57m ab Rc toe e BER E boa Mee Pee eee 86 ODSOnDID a SINAN Ys 4 2 ssa Sete da E NER ER ee Oe x ae aS 86 10 Managing Computer Backups and Safepoints 88 Usung Computer BackUPS rici stake eder de hee SEERA POP ERR RS 88 Backing Up a My Book Live Drive With Safepoints 89 MY BOOK LIVE USER MANUAL TABLE OF CONTENTS iv 11 Accessing Your My Book Live Remotely WD 2go The Pathway to Your Personal Cloud Enabling Remote ACCESS n a es Setting Up Mobile ACCESS i34 Sw dee wanes o e Rose o C d XC DR te setting Up Web Access Through WD 2g0 iilis Accessing Your Personal Cloud 2 6 ce ee ee 12 Playing Streaming Videos Photos amp Music Media Server Overview 0 ee eee Media Server Settings eller Media TY OCS DOO n ae eae aioe sicca ed dox lev Ao te eric x Wilztelickes 6 6 gt ian arene aera ne a ee eee a ee Accessing My Book Live from Media Players Accessing My Book Live Using iTuneS 000 eae 13 Troubleshooting First Steps Checklist lee e I e Resetting the My Book Live ees Specific Problems and Corrective Actions sess
146. xiting WD SmartWare Safely Windows only Opening Shares Launching the My Book Live Dashboard Mapping the Drive Windows only Creating a Shortcut to the Public Share Windows only Viewing Drive Properties Safely Shutting Down Monitoring Alerts Accessing the Learning Center Uninstalling the WD Quick View Icon After you install WD Quick View see Step 2 Install WD Quick View on page 15 the WD Quick View icon displays in a Windows system tray and the BY icon displays on a Mac menu bar You can quickly and conveniently perform the tasks listed above and described in this chapter Accessing WD Quick View Shortcut Options Windows 1 Right or left click the WD Quick View icon o in the system tray to display a menu 2 Move the pointer over or click to select your My Book Live drive and display a submenu Open Dashboard Learning Center Map MyBookLive Create Shortcut Shut Down Alerts l Froperties MyBooklive My Book Live About WD Smartware Figure 1 Windows WD Quick View menus 3 Select the desired option MY BOOK LIVE 49 USER MANUAL MANAGING YOUR DRIVE WITH WD QUICK VIEW Mac OS X 1 Click the WD Quick View icon in the menu bar to display a menu 2 Move the pointer over the name of your My Book Live to display a submenu 4 Wed 1 39 About WD Quick View Open MyBookLive p Dashboard Learning Center Shut Down Alerts Properti

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