Konftel 50
Contents
1. KONFETEL User Guide Konftel 50 Conference Unit US English OmniSound This product is equipped with OmniSound the crystal clear sound WARNING To reduce the risk of fire or shock hazard do not expose this product to rain or moisture The lightning symbol is intended to AN CAUTION alert you to the presence of uninsulated dangerous voltage within this product s enclosure that might be of sufficient RISK OF ELECTRIC SHOCK magnitude to constitute a risk of electric DO NOT OPEN shock Do not open the product s case CAUTION TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT REMOVE f The exclamation symbol is intended to COVER OR BACK NO USER inform you that important operating and SERVICEABLE PARTS INSIDE REFER maintenance instructions are included in SERVICING TO QUALIFIED PERSONNEL the literature accompanying this product CONTENTS Description 2 MAING NANG inesieevacecantcnagsteranneacth ene E iE EPEAN 3 Using a system telephone 4 Connecting and SettiNES sssiri iarsan anaiena 4 ANSWering aall cnrs eana 6 Making a Call sisvcscccsdanansasissacntvensts aaia aea 6 During a call Ending a call Using a computer 8 Genetal eienaar aaa aanak EEE ea Eat 8 Connecting via a SOUNC Card seriis akiapa 8 Other connection options 12 Connecting a computer using a USB Adapter ACCESSONY Sxcsincite Aedchet nny A AE E A 12 Connecting to a mobile or DECT telephone via a cable ACCESSO r2. accident fire lighting power surges or outages or other hazards WARRANTY EXCLUSIVE IF A KONFTEL PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR OR REPLACEMENT AT KONFTEL S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED KONFTEL NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY 19 SERVICE AGREEMENTS For information on KONFTEL service agreements call or email KONFTELs helpdesk USA and Canada 1 866 606 4728 Monday through Friday 8 00 AM to 5 00 PM Central Standard email konftel usa konftel com International 46 90706489 Monday through Friday 8 00 AM to 5 00 PM GMT 1 email info konftel com If you purchased your product from a Konftel Authorized Reseller contact the Authorized Reseller for information about service agreements applicable to your product LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW KONFTEL EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDIN
3. connections you intend to use so that you do not miss any important options DESCRIPTION Line connection Power supply Plug adapter Connection cable electricity mains Cable duct socket Holes for 4 wall bracket Connection cable electricity 19 ft 6m Switchbox Konftel 50 plug adapter Konftel 50 telephone handset Connection cable tel ephone 9 ft 3 m Konftel 50 switchbox Connection cable com puter 4 ft 1 5m Konftel 50 computer Konftel s website www konftel com offers suggestions for various applications and accessories for the Konftel 50 and other products If the GSM network has reduced functionality e g due to poor coverage the sound quality may be affected This is not due to the Konftel 50 MAINTENANCE Clean the equipment with a soft dry cloth Never use liquids USING A SYSTEM TELEPHONE 19ft 6m 9ft 3m 19in 0 5m Switchbox Mains outlet 110V 230V in Europe Plug adapter CONNECTING AND SETTINGS Connect Konftel 50 to the telephone via the switchbox as per the pictures above Plug Konftel 50 in using the power adapter as shown in the picture Make a test call to check that everything works and to adjust the microphone setting Please note that the selector switch for different types of telephone is located on the bottom of the switchbox See troubleshooting for more information if something
4. inputs and outputs for sound Connect the USB adapter to Konftel 50 as shown in the picture Green plug Output labelled SPK on USB adapter Pink plug Output labelled MIC on USB adapter gt Connect the USB adapter to a USB port on the computer as shown in the picture Plug Konftel 50 in using the power adapter as shown in the picture Check the sound properties and adjust the sound volume in the same way as for a computer with built in inputs and outputs for sound see pages 9 11 Please note that you must ensure that a USB headset is specified as the standard unit Otherwise you must actively select USB headset as a sound unit in your application e g Skype each time you re start the computer 12 OTHER CONNECTION OPTIONS Connection cable electricity 19 ft 6m Plug adapter Bottom of Konftel 50 Mains outlet 110V 230V in Europe Mobile or wireless telephone DECT Mobile phone cable 4ft 1 5m CONNECTING TO A MOBILE OR DECT TELEPHONE VIA A CABLE ACCESSORY The Konftel 50 can be connected to a GSM or wire less DECT telephone using an accessory cable as illustrated Cables are available for most models on the market Visit www konftel com for more informa tion on accessories Plug Konftel 50 in using the power adapter as shown in the picture Connect the telephone to Konftel 50 as shown in the picture Adjust the microphone and speaker volume in the same
5. product or part to replace the defective item All products that are replaced will become the property of Konftel Replacement products or parts may be new or reconditioned Konftel warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Konftel must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Konftel until the returned item is received by Konftel The repaired or replaced item will be shipped to Customer at Konftel s expense not later than twelwe days 12 days after Konftel receives the defective product and Konftel will retain risk of loss or damage until the item is delivered to Customer Exclusions KONFTEL will not be liable under this limited warranty if its testing and examination discloses that the alleged defect or malfunction in the product does not exist or results from e Failure to follow Konftel s installation operation or maintenance instructions e Unauthorized product modification or alteration e Unauthorized use of common carrier communication services accessed through the prod uct e Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or e Acts of third parties acts of God
6. way as when connecting to system telephones see pages 5 6 Use See pages 6 7 for descriptions of how to make and answer calls and how the mute and tuning functions work 13 TROUBLESHOOTING A number of problems that may arise when connecting and using Konftel 50 are described below CONNECTION System telephone via switchbox 1 Is Konftel 50 correctly connected See the instructions for connecting the telephone 2 Have you added extension cords to the system Remove them and re connect to see if the system is working 3 Check the position of the selector switch on the bottom of the switchbox Select position I or Il depending on which system telephone you are connecting Konftel 50 to Manufacturer Type of switchboard Selector switch position ERICSSON MD110 l lil BUSINESS PHONE l NORTEL MERIDIAN 1 COSMOS PHILIPS SOPHO For other types of switchboard try position first and then position II ERGOLINE ALCATEL 4200 4400 SIEMENS HIPATH l l l l l l l HICOM l Computers If a call can be heard via the computer s headset or built in speaker but not via Konftel 50 check that the software and sound card can handle full duplex 14 TROUBLESHOOTING SOUND No sound 1 Are the LEDs red If so the mute button is activated Press to deactivate Poor sound quality echo 1 Check the position The unit is intended to stand flat on a table Avoid moving the unit around during
7. 15 inches 232 mm 1 6 pounds 700 grams Modular 4 4 Cable modular 6 6 Cable modular 4 4 The contact for connecting a switchbox to a system telephone may only be connected to SELV current in accordance with SS EN60950 Can be connected to most system telephones on the market 16 TECHNICAL DATA Computer cable Y cable 1 x modular 6 4 2 x Tele 13 inches 3 5 mm Contact for connecting a Konftel 50 to a computer may only be connected to SELV current in accordance with SS EN60950 USB adapter for sound accessory USB connection USB 1 1 Full speed System req PC Pentium gt 200MHz min 256 MB RAM spare USB port 17 ACCESSORIES ORDER NUMBERS FOR ACCESSORIES Item no 9146030 900102058 900102070 900103328 900103339 Designation Wall mounting bracket USB adapter for sound Soft bag Extension cord telephone 32 ft 10 m Extension cord electrical 32 ft 10 m Connection cables GSM DECT see www konftel com under Accessories Konftel 50 18 WARRANTY SERVICE FCC AND IC STATEMENT LIMITED WARRANTY Konftel warrants to the end user Customer that this product will be free from defects in workmanship and materials under normal use and service for two 2 years from the date of purchase from its authorized reseller Konftel s sole obligation under this express warranty shall be at Konftel s option and expense to repair the defective product or part deliver to Customer an equivalent
8. G NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF KONFTEL OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR OR REPLACE AT KONFTEL S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied war ranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law 20 FCC STATEMENT This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US RWOTNANSO I
9. a call Do not place the unit too close to a wall or under neath objects such as lampshades or pot plants 2 Tune Konftel 50 manually See instructions for manual tuning 3 Is the volume correctly adjusted See the instructions for adjusting the volume setting for the microphone 4 Is the other party using a conference unit sound card or software that cannot handle full duplex 5 When the unit is connected to a computer radio frequency interference may cause discernible sound The sound will end when the interference stops 15 TECHNICAL DATA Konftel 50 Power supply Inputs Speaker volume Microphone volume Room echo reduction Line echo reduction Environment Electrical safety RF EMC Telecom Dimensions Weight Switchbox Input telephone handset Input Konftel 50 Output telephone Compatibility Transformer 12V DC 230V AC 700 mA Europe Transformer 12V DC 110V AC 700 mA USA Analogue line in out modular 6 6 Rec speaker 10 dBV adjustable Broadcast microphone 30 dBV adjustable Adjusts to 15 levels Adjusts to 5 levels 208 ms 38 ms Reception area lt 320 sq ft 30 m Reverberation time in room lt 500 ms Background noise lt 45 dBA Temperature range O 40 C UL60950 1 CAN CSA C22 2 No 60950 EN60950 EN 55022 1998 A1 2000 EN 61000 3 2 2000 EN 61000 3 3 1995 EN 55024 1998 A1 2001 FCC Part 68 Registration IC CS 03 Diameter 9
10. does not work USING A SYSTEM TELEPHONE Using a headset instead of the handset You can connect a headset to the switchbox instead of a handset Please note that the headset must be suitable for the telephone system Adjusting the microphone volume The microphone volume can be adjusted during the call but to avoid disturbing the call it may be best to adjust it during a test call following connection There are 5 volume settings Press and hold the mute button for about 3 seconds until the LEDs start to flash and you hear a tone w N oO a o S Increase the microphone volume using the and reduce it using Adjust the microphone volume one level at a time until you can hear well in the other end Please note that too high a level may cause echoes and feedback Press the mute button to conclude setting the selected microphone volume Ki S The volume setting is saved in the event of a power failure USING A SYSTEM TELEPHONE ANSWERING A CALL Pag Answer the call using the telephone in the normal way o gt Press the on off button to switch on Konftel 50 and change to speaker call gt Place the handset to one side it is now discon nected MAKING A CALL Pa AR Lift the handset and dial the number o gt Press the on off button to switch on Konftel 50 and change to speaker call gt Place the handset to one side it is now discon
11. erin nea e Ear Eaa AER 13 Troubleshooting 14 Connecti Nes cenne erar arena e e OEA 14 SOUMNG E EEA EAEE 15 Technical data 16 Accessories 18 Order numbers for ACCESSOMICS eeee cece ee eeeteeeeeeeeeeeeeees 18 Limited Warranty seais i oaran EEan RE NESE 19 Warranty service FCC and IC statement 19 Service Agreements ccceeeeeeeeeeeeeeeeeeeaaaeneeeeeeeeeeeees 20 FCG Statemehtesersea sine ia eanan anne 21 Industry Canada IC Statement eeeeeeeeeeeeeeeeees 22 RE OXPOSUIC sarena ERER RERA ENEE 22 DESCRIPTION Three speakers Three LEDs Green microphone on Red microphone off eICle rs ee ee ee On off un Trim Answers a call Red c Turns micro ere Tunes sound speaker volume phone off speaker volume quality Konftel 50 is a conference unit for connecting to existing fixed system telephones DECT telephones cell phones or computers Konftel 50 has a omnidirectional highly sensitive microphone and three speakers which together with Konftel s OmniSound provide optimal sound quality and maximum reduction of room echo even when the person speaking is standing at a slight distance from the unit Konftel 50 has five buttons The most common functions for power speaker vol ume and mute are obvious but all the buttons have other functions for activating various special functions and settings Therefore you should read the sections of the handbook that deal with the
12. f requested this number must be provided to the telephone company An applicable certification jack Universal Service Order Code USOC for the equipment is provided i e RJ11C in the packaging with each piece of approved terminal equipment A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US 5RWOTNANSO The digits represented by 05 are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label NOTICE If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this Konftel 50 d
13. here are 15 volume settings 10 USING A COMPUTER Adjusting the microphone volume in Windows amp Click on the Volume button under Sound record ing on the tab Audio 4 rae 4 Adjust the microphone input between the inter we vam mediate and maximum level Connect a call and dy adjust the volume if required Lt Bisa Osea It is best to use the communication program you intend to use with Konftel 50 when testing the microphone volume Adjusting the microphone volume on Konftel 50 Adjust the microphone volume on Konftel 50 if required There are 5 volume settings Please note that Konftel 50 must be switched on Press and hold the mute button for about 3 seconds until the LEDs start to flash and you hear a tone jal S w a oO 27 Increase the microphone volume using and reduce it using o SS Adjust the microphone volume one level at a time until the correct level is achieved gt Press the mute button to conclude setting the selected microphone volume S 11 OTHER CONNECTION OPTIONS Bottom of Connection cabl electricity 19ft 6m Konftel 50 Plug adapter Mains outlet 110V 230V in Europe A Connection cable om ia ter 4ft 1 5 oe si van a USB port on computer USB adapter with cable Item no 900102058 CONNECTING A COMPUTER USING A USB ADAPTER ACCESSORY The USB adapter functions as a sound card ina computer without
14. nation of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five 22 23 Konftel is a leading company within loudspeaker communication and audio technology We develop and sell products and technology for telephone meetings based on cutting edge expertise within acoustics and digital signal processing Characteristic of our products is that all conference telephones contain the same high quality audio technology OmniSound providing crystal clear sound Learn more about Konftel and our other products on www konftel com Developed by Konftel AB Box 268 SE 901 06 Umea Sweden Phone 46 90 706 489 Fax 46 90 131 435 E mail info konftel com Web www konftel com 3101 61 001 rev D USE
15. nected DURING A CALL Transferring a call between Konftel 50 and a telephone o gt Press the on off to switch off Konftel 50 and transfer the call back to the telephone Adjusting the speaker volume g 5 r J Increase the speaker volume using and reduce it using There are 15 volume settings Please note that the telephone s volume setting also affects the speaker volume in Konftel 50 USING A SYSTEM TELEPHONE Mute function z Press the mute button to turn off the microphone The LEDs change from green to red The other party cannot hear what you are saying B Press the mute button again to switch the micro phone back on Tuning the sound manually Konftel 50 adjusts itself automatically when you switch it on to eliminate echo It also senses changes in the room and continually adapts during the call If despite this you still experience reduced sound qual ity Konftel 50 can be tuned manually at any time Jn Press trim A short noise is heard ENDING A CALL R Hang up the handset o amp Press the on off button to turn off Konftel 50 USING A COMPUTER GENERAL Konftel 50 functions as a speaker and microphone for all computers that have a microphone input and a line output for sound Konftel 50 can also be connected via a USB sound card see page 12 Use You can use Konftel 50 for programs that communicate over the Internet e g Skype You make a
16. nswer and end calls in the program Konftel 50 functions as a speaker and microphone when it is switched on The buttons for mute and manual tuning also function when connected to a computer see page 7 CONNECTING VIA A SOUND CARD Connect in the order shown on the next page Mains outlet 110V 230V in Europe K Computer sound Plug adapter card Connection cable electricity 19ft 6 m Konftel Connection cable computer 4ft 1 5m USING A COMPUTER Connect Konftel 50 to the sound card using the accompanying Y cable as per the picture LINE OUTPUT OUT Green MICROPHONE INPUT IN Pink Plug Konftel 50 in using the power adapter as shown in the picture gt Start the computer and switch on Konftel 50 the on off button Check and adjust the computer s sound and volume settings as per the next section Checking the sound unit in Windows There follows an example of how such items appear on a computer with Windows XP Please note that it may look different on your computer In a Macintosh you open the computer s system settings to select sound inputs and adjust sound levels Open Properties for Sound and Audio Devices Right click on the speaker symbol in the Activity field and select Adjust Audio Properties from the quick menu or use the start menu Start gt Control panel gt Sound and Audio Devices gt Click on the Audio tab and check tha
17. oes not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer NOTICE According to telephone company reports AC electrical surges typically resulting from lightning strikes are very destructive to telephone equipment connected to AC power sources To minimize damage from these types of surges a surge protector is recommended The FCC Wants You To Know In the unlikely event that your phone causes problems on the phone line the phone company can temporarily discontinue your service If this happens the phone company attempts to notify you in advance If advance notice is not practical the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC Also the phone company can make changes to its lines equipment operations or procedures that could affect the operation of this telephone The telephone company notifies you of these changes in advance so you can take the necessary steps to prevent interruption of your telephone service This equipment complies with the limits for a Class B digital device as specified in Part 15 of FCC Rules These limits provide reasonable protection against radio and TV interference in a residential area However your equipment might cause TV or radio interference even when it is operating properly To eliminate interference you can try one or more of the foll
18. owing corrective measures 21 e reorient or relocate the receiving antenna e increase the distance between the equipment and the radio or TV e use outlets on different electrical circuits for the equipment and the radio or TV Consult your local store if the problem still exists Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Warning Changes or modifications to this phone not expressly approved by the party responsi ble for compliance could void the user s authority to operate the equipment Note Consent all party if the conversation was recorded LIGHTNING Your telephone has built in lightning protection to reduce the risk of damage from surges in telephone line and power line current This lightning protection meets or exceeds FCC require ments However lightning striking the telephone or power lines can damage your telephone Lightning damage is not common Nevertheless if you live in an area that has severe electrical storms we suggest that you unplug your phone when storms approach to reduce the possibility of damage IC STATEMENT This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combi
19. t the compu ter s sound card is selected as the standard unit Otherwise you must actively select the computer s sound card in your application e g Skype each time you re start the computer USING A COMPUTER Adjust the speaker volume in Windows gt Click on the Volume button under Sound play back on the tab Audio gt Adjust the sound level for Volume Control so that it is between the intermediate and maximum level This setting adjusts the line output level from the computer A low sound level here means that you must increase the volume on Konftel 50 to the maximum level which may lead to fuzzy sound and a low sound level A high sound level means that the volume on Konftel 50 can be set to an intermediate setting and still produce excellent sound through the speakers Check the sound level when you playback sounds any sound source in the computer Please note that Konftel 50 must be switched on Note that you also have separate volume controls for various sound sources in the computer These volume controls apply to playback from each sound source Choose Mute for microphone input if you do not want to hear your own voice through the speakers A high volume may cause echoes and feedback Adjusting the speaker volume on Konftel 50 If necessary the volume on Konftel 50 can be adjusted during a call E al ee J Increase the speaker volume using and reduce it using T
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