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Tandberg Data DPS3005 AccuVault RDX 1TB

1. can explore and restore files ACCUVAULT RDX 7 Preliminary CHAPTER 1 PRODUCT VERVIEW Archive Action Description Search In addition to using the Restore action to explore and restore recovery points you can search an archive by clicking its Search action Refer to Using the Search Bar on page 70 for more information Properties From the Properties action you can define expiration settings for the archive that override the expiration settings of the parent store See Store Expiration on page 50 for information about expiring data from a store LOCAL PLANS The Local Plans folder contains protection plans configured for protecting local data versus data on remote computers From here you can create and manage plans to protect local data Actions available for Local Plans include Local Plan Action Description Protection Plans Select the Protection Plans action to show all local protection plans for the AccuVault RD X From this view each local plan can be manually run reconfigured scheduled and deleted History You can see the history for all local plans by selecting the History action Each time a plan runs or is restored an entry is added to the history list By selecting an entry from the list you can click the View Log link in the Result Details area to view the run log Restore To view local plan recovery points select the Local Plans folder and click
2. PRODUCT MANUAL 1019661 Preliminary END USER LICENSE AGREEMENT BASIC MICROSOFT SOFTWARE LICENSE TERMS WINDOWS STORAGE SERVER 2008 BASIC These license terms are an agreement between you and Tandberg Data Please read them They apply to the software included on this server The software also includes any separate media on which you received the software The software on this device includes software licensed from Microsoft Corporation or its affiliate The terms also apply to any Microsoft updates supplements Internet based services and support services for this software unless other terms accompany those items If so those terms apply If you obtain updates or supplements directly from Microsoft then Microsoft and not Tandberg Data licenses those to you This software does not transmit personally identifiable information from your server to Microsoft Corporation computer systems without your consent By using the software you accept these terms If you do not accept them do not use the software Instead contact Tandberg Data to determine its return policy for a refund or credit As described below using some features also operates as your consent to the transmission of certain standard computer information for Internet based services If you comply with these license terms you have the rights below 1 USE RIGHTS a Server Software Server software provides functions or services on this server You m
3. See Exploring and Restoring Folders and Files page 70 for more information ACCUVAULT RDX 5 Preliminary CHAPTER 1 PRODUCT VERVIEW ACCUGUARD ENTERPRISE USER INTERFACE O VERVIEW This section provides a general overview of the AccuGuard Enterprise AccuGuard Enterprise interface uses a standard Microsoft Management Console MMC three pane view The left pane or console tree provides a hierarchical view of the whole system By selecting the Archive Manager folder at the top of the console tree you can manage areas that affect the overall system such as managing license keys and checking for product updates Each folder type the console tree has specific actions defined Actions can be initiated from the Actions right hand console pane the Action drop down menu on the top menu bar or by right clicking the folder you wish to perform the action on The center console pane is the status or results pane This is where you see information related to the currently selected folder in the console tree When actions are available for items in the center pane they will be available in the actions pane as a sub group of actions When AccuGuard Enterprise is initially started Archive M anager will be the only folder shown in the console tree and you will be prompted to activate your software After activation the console tree can be expanded to show Archive M anager top level with Stores Local Plans and Remote Compute
4. The folder where each file resided when archived is shown under From folder and the number of versions or copies of the file is Shown under the Versions column When you dick the plus sign to expand a particular filename the display changes to show the date and time of each file and which backup disk contains the file If more than one version of a file exists each version will be listed with its date and time shown in the Versions column You can restore any version RESTORING FROM THE SEARCH RESULTS You can restore a singlefilefrom the search results by right clicking on thefile and choosing Save As You will be presented with a Save As dialog and you can then choosethe folder to save your restored file When you choose Save As the standard Windows Save As dialog opens ote Windows Vista may display a dialog window requesting the user ID and password that you used to log in to the computer Note The software displays only the 10 most recent versions of a file If there are more than 10 versions available Show All Versions will be enabled to allow showing all versions You can restore your file to any folder you choose If you attempt to restore the file over the same file that is restore to the same folder where the file still resides you will be prompted that you are overwriting the file and asked if you want to continue ACCUVAULT RDX 71 Preliminary CHAPTER 6 ARCHIVED DATA EXPLO RE A PLAN You can explo
5. The graph depicts the amount of unchanged data in blue and with the label Unchanged The new and changed data which the software reduced or Factored is shown again in yellow and the amount of data actually Stored to the disk is shown again in green ACCUVAULT RDX 67 Preliminary CHAPTER 5 PROTECTION PLANS NOTES 68 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 ARCHIVED DATA You can restore data from an archive Local Plans folder or protection plans configured for a remote computer by selecting the Restore action This chapter contains the following sections for help with restoring your data gt Finding a Protection Plan Archive Time gt Exploring and Restoring Folders and Files Restoring Exchange Storage Groups Restoring SQL Server Databases ACCUVAULT RDX 69 Preliminary CHAPTER 6 ARCHIVED DATA FINDING A PROTECTION PLAN ARCHIVE TIME When you click on the protection plan or archive Restore action a calendar showing the current day of the current month opens Dates of the month that arein bold font are days when the protection plan has been run Clicking on one of those dates will show the archive times that are available for that day The Status column shows Available or Offline The Status Available means that the archive time can be viewed and explored or restored because the storage containing that archive time is currently online and available The Status Offline means
6. If necessary double click the Remote Registry service and set startup typeto Automatic Click the Start button 4 Try to establish communication with the remote computer from AccuGuard Enterprise again Right click the remote computer and select Refresh If the Create Protection Plan action appears in the Actions pane start the C reate Protection Plan wizard Otherwise continue below Verify that the firewall is not preventing remote administration of the computer by allowing exceptions 1 Ontheremote computer click Start Control Panel ACCUVAULT RDX 79 Preliminary APPENDIX A TRO UBLESHO OTING 2 Add the following exceptions to the firewall Note Some of these may not be listed for your firewall because this list was compiled from several different Windows operating systems If the exception is listed on your computer then add it as an exception to the firewall If it is not listed just continue to the next exception in the list below gt Fileand printer sharing Remote Administration gt Windows Management Instrumentation WMI gt Core Networking Note Thesemay beset at the group policy level For example in Group Policy Management select the desired group policy right click and select Edit Navigate to Computer Configuration Administrative Templates N etwork N etwork Connections Windows Firewall Domain Profile Enable Allow remote administration exception for localsubnet Do the same for Allow file
7. Next 7 Selectthe Override default temporary file location checkbox and browse for a temporary folder location If you leave the checkbox unchecked the software will use the system drive as the default location Click Next SEPTEM BER 2010 ACCUVAULT RDX 31 Preliminary CHAPTER 2 INSTALLATION AND SETUP 8 Typea plan name Click Next Thefollowing Scheduled Task dialog box opens 7 Add Files and Folders Protection Plan Scheduled Task Pretechon plani wie Tasks on the server Enter the icheduhed tast as informaron below Schedule Run manwally or edit the schedule later Daily C weekly C Monthly Security oghons When ruming the task use the following uter account OP S edeninestr ator Chaege User 9 Choose a schedule plan Click Next 10 Click Finish 11 Enter the user account password Click 0K Note If you changed the user who has permission to run the scheduled protection plan in the previous Scheduled Task dialog enter that user account password If you did not change the user enter the administrator password for the remote computer 10 CREATE A LOCAL PROTECTION PLAN OPTIONAL You can create a local data protection plan for the AccuVault RDX server s system C drive Creating a local plan allows you to restore all of your system configuration settings if necessary The process for creating a local plan is similar to creating a data pr
8. Data Corporation Tandberg Data warrants to the original End User Purchaser that this computer product purchased from Tandberg Data or an authorized Tandberg Data dealer Product is free from manufacturing defects in material and workmanship for the applicable warranty period set forth below and as stated in the Product Specification from the date of shipment to Tandberg Data s authorized dealer In order to receive warranty services contact the appropriate Tandberg Data location shown at the following web address www tandbergdata com Do not return Product to place of purchase Product returns must reference a Tandberg Data Return Material Authorization Number RMA and any Product received by Tandberg Data without an RMA will be refused and returned to Purchaser Purchaser will need to provide the following information gt Date hardware was purchased gt Hardware type gt Serial number of hardware gt Company name and address name email address and telephone number name of reseller where hardware was purchased gt Description of the problem with as much detail as possible gt Computer type Operating System Backup Application used Purchaser may be required to perform certain diagnostic tests on Product prior to Tandberg Data issuing an RMA Tandberg Data at its discretion may use new refurbished or reconditioned replacement parts to perform any warranty repair or replacement of Products Tandbe
9. Enterprise The aiq log contains infor mation pertaining to local plan execution The aiqRemote log contains information pertaining to remote computer plan exe cution To view the aiq log select Local Plans then choose its View Log action To view the aiqRemote log select Remote Computers then choose its View Log action ACCUVAULT RDX 77 Preliminary APPENDIX A TRO UBLESHO OTING 78 Log Type Description Plan logs Each time a plan is run its results are appended to a log file lt installation directory 1095 lt plan name log The most re cent logging information can be found at the end ofthe file By default only summary information is logged but you can change the configuration Log Level setting to record more or less information If a plan fails or completes with warnings you should check its log file for details For this reason LogLevel none is not recommended To view a protection plan log file select the History action then click the View Log link in the Result Details section The following statistics are written to the log file for each run of a folder and files protection plan Log Statistic Description Total transfer time The amount of time it took to write the updated archive information to the store Directories pro cessed The total number of directories processed by the protec tion plan Protected items The total number and siz
10. Follow these guidelines when you unpack the hardware 1 Keep the packing materials and box in case you need to ship the unit later 2 Placetheunit horizontally on aflat stable work surface Apply the bumper guards included in the accessory kit to the bottom if desired If you place the unit vertically use the stand included in the accessory kit 3 Verify that the following items are included in the accessory kit Ethernet cable 2 each gt Power cords one each for North America and Europe 1 Data Cartridge gt AccuGuard Enterprise license activation Bumper guards to mount on bottom of the unit if it is placed horizontally Hardware stand if unit is placed vertically SEPTEM BER 2010 ACCUVAULT RDX 17 Preliminary CHAPTER 2 INSTALLATION AND SETUP STEP 2 CONNECT NETWORK AND POWER CABLES 1 Connect the AccuVault RDX network port to an ethernet network port switch hub or router Connect the power cord that is appropriate for your region to theAccuVault RDX Turn the power on by pushing the power button that is located on the front of the AccuVault RDX unit STEP 3 CONFIGURE ACCU VAULT RDX LCD PANEL 18 If the network where you are installing the AccuVault RDX does not use DHCP you must manually enter an IP address for the hardware via the LCD panel CONFIGURE IP ADDRESS To manually configure an IP address via the LCD panel Je NO Pr
11. H 355 mm x 265 mm x 94 mm 14 37 x 10 43 x 3 70 inches Weight 6 35 kg 14 Ibs Processor Intel Atom 1 66 GHz Memory 2 GB DDRII RAM HDD Capacity Usable Capacity 1 1 1TB 850 GB HDD Configuration Single Internal LAN port 1 x Gigabit RJ 45 Ethernet port USB ports 4 x USB 2 0 back panel Removable Media Drive Integrated RDX Q uikStor Dock SOFTWARE SPECIFICATIONS O perating System Windows Storage Server 2008 File System NTFS Recommended Network Domain Configuration Supported Remote Client OS Windows XP Professional Windows Vista Windows 7 Professional Windows Server 2003 Windows Server 2003 R2 and Windows Server 2008 R2 Remote Client 5 5 Licenses M aximum POWER SPECIFICATIONS AC Input Voltage 100 240 VAC Rated Input Current 1 0 Rated Input Frequency 50 60 Hz ENVIRONMENTAL SPECIFICATIONS O perating Temperature 10 to 40 C 50 to 104 F Non operating Temperature 20 to 60 C 4 to 140 F O perating Humidity 2096 to 8096 84 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 WARRANTY AND EULA INFORMATION This appendix provides the following warranty and license agreement information about the AccuVault RDX gt Product Limited Warranty End User License Agreement EULA Basic ACCU VAULT RDX 85 Preliminary APPENDIX C WARRANTY AND EULA INFORMATION PRODUCT LIMITED WARRANTY Tandberg
12. SQL Server except non enterprise engines such as Microsoft SQL Server 2005 Express Edition The server software also may run or support enterprise database engines including Microsoft SQL Server that are integrated in and used only to support the server software as part of the specific use for which Tandberg Data designed this server ii enterprise resource planning ERP software iii messaging or enterprise mail iv Microsoft Exchange or Microsoft SharePoint Portal Server v team collaboration software and or vi web based time management applications that address appointment meeting and other calendar items vii quota management software Viii file replication ix more than 20 Server Message Block SMB connections 2 network interface cards 4 disk drives 2 concurrent printing devices These limitations do not restrict use of the server for data management such as providing storage and backup functions for the software identified above e No CALs Required Devices that access or use functions of server software licensed under these license terms do not require a client access license CAL Obtaining a CAL for any Microsoft product does not grant you rights to use functions of the server software not licensed under these license terms 3 SCOPE OF LICENSE The software is licensed not sold This agreement only gives you some rights to use the software Tandberg Data and Microsoft reserve all other rights Unle
13. Single Core 1 0 GHz CPU M emory 250 MB RAM Network Interface 100 MB Network Interface Card with TCP IP support RECOMMENDED NETWORK INFRASTRUCTURE It is recommended that your network is configured with the following gt DHCP gt Microsoft Active Directory If you do not plan to use DHCP you must obtain the following network information before you install your AccuVault RDX gt A valid static IP address for the AccuVault RDX gt Subnet mask gt Gateway address gt DNS Server 16 PRODUCT MANUAL 1019661 Preliminary INSTALLATION VERVIEW Here is an overview of the procedures provided in this chapter You must complete the steps below to install and configure the AccuVault RDX and to create data protection plans for your network Installation Step go to 1 Unpack the AccuVault RDX page 17 2 Attach network and power cables page 17 3 Configure AccuVault RDX LCD panel if necessary page 18 4 Connect to the AccuVault RD X via remote desktop page 19 5 Configure Windows Storage Server settings page 20 6 Verify system configuration on remote computer clients page 23 7 Run AccuGuard Enterprise software page 25 8 Add remote backup clients page 27 9 Create one or more data protection plans page 29 10 Create a local protection plan optional page 32 11 Create a store copy page 34 STEP 1 UNPACK THE ACCUVAULT RDX
14. The temporary files folder is the location used to build and stage objects before transfer to the store By default the folder is located at C Documents and Settings lt current user account gt Local Settings Temp on the server being protected The software requires enough free disk space in the Temporary Files folder to process the single largest file being protected Specify a drive other than the C drive if enough disk space exists on an alternate drive If thereis not enough free disk space enter the store variable to specify atemp directory within the store the plan targets As SQL databases can exceed the size of a boot volume it is highly recommended you adjust this setting Click Next to continue to the Enter Plan Name screen Give your plan a descriptive name then click N ext to continue to the Scheduled Task screen where you can set up a schedule to automatically run the plan You can also specify a different user account to run the plan See Scheduling Protection Plans in the following section for more information Click Next to go to the final screen where you can review the settings Click the Back button to change settings or click Finish to close the Add SQL Server Protection Plan wizard and create the plan You will be prompted for the password of the account specified to run the plan Note This software uses Microsoft SQL VSS Writer to create a snapshot of SQL Verify Microsoft SQL VSS Writer is present on the SQL server by
15. This field is optional and does not need to be set The Repeat task field allows you to set a plan to run repeatedly at the interval specified in the Every fields RUNNING EDITING AND REMOVING A PLAN This section contains the following information Running Protection Plans gt Editing Protection Plans Removing Protection Plans 62 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 RUNNING PROTECTION PLANS After creating a protection plan the plan name and scheduling behavior that you specified is displayed in the Archive M anager You can configure protection plans to run either as unscheduled or scheduled An unscheduled plan can only be executed by clicking its Run action A scheduled plan can be executed by waiting for the scheduled day and time to start the plan or by clicking its Run action EDITING PROTECTION PLANS You can edit a protection plan at any time however if the plan is running at that time your changes will not take effect until the next time the plan runs To edit a plan click its Plan Settings action To change the store that the plan uses for archiving click the Change button on the Settings tab and select from the list of available stores The default volume for the temporary files folder is usually the system drive however it is recommended you use a folder on a volume other than the system drive for temporary file storage You can specify a different temporary file
16. as images audio and video files can significantly reduce the amount of data that is stored on your target storage device and speed up execution of your protection plan See Editing Protection Plans on page 63 for more information Click Next on the Enter Folders to Protect screen to continue with the Add Files and Folders Protection Plan wizard This step takes you to the Select a Store screen where you select a store the target location for your archived data Highlight the desired store then click Next to continue to the Temporary Files screen On the Temporary Files screen you can override the default temporary files folder location The path specified is local to the server running the plan The temporary files folder is the location used to build and stage objects before transfer to the store By default the folder is located at C Documents and Settings lt current user account gt Local Settings Temp on the server being protected The software requires enough free disk space the temporary files folder to process the single largest file being protected The path specified is local to the server running the plan Spedfy a folder on a drive other than the C driveif enough disk space exists on an alternate drive If there is not enough free disk space you should usethe store variableto specify a temp directory within the storethe plan targets Click N ext to continueto the Enter Plan N ame screen ACCUVAULT RDX 57 Prelimina
17. destination store from thelist of available stores The destination store isthe permanent store that the plan will usein the future Click N ext Keep the default selection to copy all archives Click N ext Choose the default selection to copy all recovery points Click Next Accept the default name for the store copy task and enter proper credentials for the task to use when it runs Run the store copy task In AccuG uard Enterprise with the store on the removable media selected dick Store Tasks in the Actions pane In the center pane highlight the store copy task Right dick the store copy task and select Run Run the plan to the new store Configure a schedulefor the plan if desired You may remove the store on the removable RDX cartridge via the AccuG uard Enterprise interface once you are satisfied the new configuration is working properly In AccuG uard Enterprise select the store on the removable device In the Actions pane select Remove Store Accept the default to keep the data on the media for future use or delete the contents permanently M ake sure you are deleting the correct store or permanent protection plan data loss may result Click Continue ACCU VAULT RDX 49 Preliminary CHAPTER 4 STO RE MANAGEMENT STORE VERIFY To maintain store integrity the software can verify the contents of a store and identify corrupt files sometimes caused by disk corruptions If a corrupt file is found it is moved to the st
18. interface Using protection plans you can easily select the data you wish to protect Each backup contains all of the files in the selected data set as they exist at the time of the protection plan run There are no cumbersome incremental or differential backups to deal with At any time you can view all of the files you have backed up or archived During regular use you will work with three main features in AccuGuard Enterprise gt Protection Plans gt Archived Data Viewing gt Archived Data Restoring ACCUVAULT RDX 3 Preliminary CHAPTER 1 PRODUCT VERVIEW PROTECTION PLANS A protection plan defines which data is to be archived which store to save it in and when the plan runs A protection plan keeps track of all the selected items and after its initial run will store only new and changed information At the same time each plan run creates a full recovery point There are three types of protection plans Protection Plan Type Description Files and Folders The Files and Folders protection plan protects selected files and folders SQL Databases The SQL Server protection plan lets you protect M icrosoft SQL Server databases nly available if Microsoft SQL Server is installed on the computer being protected Exchange Storage Groups The Exchange protection plan lets you protect Microsoft Exchange Storage Groups Only available if Microsoft Exchange is installed on the co
19. its activity in log files and writes significant events to the Windows Application Event Log Clicking the Event Viewer action for a remote computer opens the Windows Event Viewer for the remote computer BEST PRACTICES This section provides suggestions that will help you obtain the best experience with your AccuVault RDX system gt Getting the most from AccuGuard Enterprise Managing User Accounts gt Running a Baseline Protection Plan Backing up and Restoring Configuration Settings 10 PRODUCT MANUAL 1019661 Preliminary GETTING THE MOST FROM ACCUGUARD ENTERPRISE Asmentioned previously AccuGuard Enterprise uses an advanced technology called data deduplication or capacity optimization This technology reduces standard business data by as much as a twentieth of the original size of the data during backup to disk It achieves this level of optimization by removing all redundant data from the files being archived and storing only the unique data over time while allowing virtually instant point in time restore of the data Additionally the software enhances data reduction by performing LZ data compression Dynamic files and fixed files Files on acomputer may be classified generally as either fixed or dynamic Fixed files are files whose content is created and never or rarely changes Files such as video music images pictures and the like are examples of fixed content files Files such as word proces
20. removes the storage The following actions will take place ACCUVAULT RDX 43 Preliminary CHAPTER 4 STO RE MANAGEMENT gt Theselected store is removed from the Stores folder in the console tree gt All recovery points for protection plans associated with the storage are removed from the Explore page PERMANENTLY DELETE THE DATA ON MEDIA When storage is permanently deleted from the software the stored data is destroyed You can reuse the media for new storage but you will not be able to access any old data When Cancel is clicked the Remove Store dialog will close and the software will take no action When Continue is dicked the software will ask for confirmation Click No to return to the Remove Store dialog without removing the storage Click Yes to removethe storage The following actions will take place gt Theselected store is removed from the Stores folder in the console tree gt All recovery points for protection plans associated with the storage are removed from the Explore page gt Data is completely destroyed for the selected store CREATING STORE TASKS Store tasks are tasks that operate at the store level You can create tasks for copying stores verifying data in a store expiring data in a store and purging expired data from a store Refer to the following sections for more information gt Store Copy gt Store Verify gt Store Expiration gt Store Purge 44 PRODUCT MANUAL 101966
21. right portion of the screen becomes active Click Restore and a D atabase Restore dialog box appears It is not possible to explore a database archive After restoring you simply need to reattach the database files to the SQL Server instance Refer to the following link for information on attaching databases to SQL Server instances http msdn microsoft com en us library ms190209 asp x ACCU VAULT RDX 75 Preliminary CHAPTER 6 ARCHIVED DATA NOTES 76 PRODUCT MANUAL 1019661 Preliminary Loc FILES SEPTEM BER 2010 TROUBLESHOOTING To aid in troubleshooting AccuGuard records its activity in log files and writes significant events to the Windows Application Event Log Seethe Log Files section below for more information See Remote Computer Connection Issues on page 79 for help with adding protection plans to remote computers Two types of logs are used by AccuGuard Enterprise internal component logs and protection plan logs Note By default only summary information is written to a protection plan log file You can change the configuration Log Level setting for a protection plan to record more or less information Log Type Description Internal component logs These logs are specific to internal components of the software and are located in the installation directory as internal com ponent name log Two of these logs aiq log and aiqRemote log can be viewed from within AccuGuard
22. running VSSAD MIN LIST WRITERS at a command prompt on the server being protected In addition the SQL server you are protecting requires Microsoft CLR Types and Microsoft SQL Management O bjects for SQL 2008 If not present these components are installed automatically the first time a SQL protection plan runs PRODUCT MANUAL 1019661 Preliminary SCHEDULING PROTECTION PLANS SEPTEM BER 2010 Protection plansrun on the computer as Windows Scheduled Tasks When the Edit Schedule action for a plan is clicked the standard Windows Task Scheduler is opened with some pre filled settings for the plan The Edit Schedule action allows you to run a protection plan as an alternate user That is a user account that is different from the user which is currently logged in to the computer wherethe softwareis installed The Edit Schedule action also allows you to create a schedule to automatically run your protection plan Schedule Action Description Settings Run As From the Task tab of the Windows Task Scheduler you can change the account information required for running the plan By default the Run as account is the user account of the currently logged in user Enter the user account you want to be effective when the plan runs and enter the password for that user account When using this option the Run only if logged on scheduling option is normally left unchecked You might change Run as account information for a task if
23. showsall Store Tasksthat have been created for the store You can readily see last run status schedule and last run time for each task Actions for the currentl y selected task in the list are shown as sub actions the Actions pane These actions allow you to edit the task settings and schedule run the task manually and delete the task gt Task History Selecting Task History brings up a list showing each time a store task was run As with Usage History start and stop times and results are shown for each store task run Unlike Usage History you can select a run time from the list and then dick the View Log link at the bottom to view the run log gt Create Store Task See Store Tasks on page 44 for more information 52 PRODUCT MANUAL 1019661 Preliminary USING STORE PROPERTIES SEPTEM BER 2010 From a store property page you can control data retention settings sharing and bandwidth throttling The following table describes store properties Store Properties Description Expiration The default setting is to retain archived data indefinitely This setting can be overridden from the Expiration tab of the store property page by changing the selected radio button from Infinite Retention to Number of days to keep recovery points Choose the number of days you want to retain archived data and optionally change the Minimum number of recovery points to keep value The default setting is to keep ten recove
24. traffic control NO WARRANTIES FOR THE SOFTWARE The software is provided as is You bear all risks of using it Microsoft gives no express warranties guarantees or conditions Any warranties you receive regarding the device or the software do not originate from and are not binding on Microsoft or its affiliates When allowed by your local laws Tandberg Data and Microsoft exclude implied warranties of merchantability fitness for a particular purpose and non infringement LIABILITY LIMITATIONS You can recover from Microsoft and its affiliates only direct damages up to two hundred fifty U S Dollars U S 250 00 or equivalent in local currency You cannot recover any other damages including consequential lost profits special indirect or incidental damages This limitation applies to anything related to the software services content including code on third party internet sites or third party programs and Claims for breach of contract breach of warranty guarantee or condition strict liability negligence or other tort to the extent permitted by applicable law It also applies even if Microsoft should have been aware of the possibility of the damages The above limitation may not apply to you because your country may not allow the exclusion or limitation of incidental consequential or other damages EXPORT RESTRICTIONS The software is subject to United States export laws and regulations You must comply with all do
25. tree This folder has an All Computers group underneath for adding your remote computers to the software Actions for Remote Computers include gt Add Group For organizational purposes you can group your remote computers together under a meaningful heading or group name For instance any remote computers you add to the All Computers folder arelisted in theAll Computers group To streamline organization you could create a specific group for all computers in the sales department To create a new group dick Add Group and enter a name Any computer you add to your custom group is automatically added to the All Computers group Conversely any computer you remove from your custom group is not automatically removed from the All Computers group The computer is not completely removed until you remove it from the All Computers group View Log Click the View Log action for remote computers to see the commands that have run for remote computer plans See Log Files on page 77 for more information Actions availablefor remote computers in the Remote Computers section indude gt Protection Plans Select the Protection Plans action to show all protection plans for the selected remote computer From this view each plan can be manually run reconfigured scheduled and deleted ACCUVAULT RDX 37 Preliminary CHAPTER 3 REMOTE COMPUTERS gt History You can see the history for all plans for a remote computer by selecting th
26. 019661 Preliminary What type of store task would you like to create 2 Select Create Store Copy Task The Create Store Copy Task Wizard opens Select the Source and Destination Stores Select the source and destination stores for the copy Click the browse button to use a store from 3 Select the source store in the left column and select the destination store in the right column Click Next 4 Chooseto either copy all the archives from the store or a select group of archived folders Click Next 5 Chooseto copy all recovery points or only the most recent recovery point Click Next 6 Type a name for the store copy Click Next 7 Select a schedule plan for the store copy Click Next 8 Click Finish 9 Enter the user account password Click 0K Note If you changed the user who has permission to run the scheduled store copy in the previous Scheduled Task dialog enter that user account password If you did not change the user enter the administrator password that you for the AccuVault RD X SEPTEM BER 2010 ACCUVAULT RDX 35 Preliminary CHAPTER 2 INSTALLATION AND SETUP NOTES 36 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 REMOTE COMPUTERS A remote computer in terms of this product refers to a computer protected by this software that is not the AccuVault RDX server The Remote Computers folder contains the remote computers clients section of the console
27. 1 Preliminary SEPTEM BER 2010 STORE COPY Store copy tasks allow you to copy the contents of one store to another You can copy stores within the same AccuVault RDX system or you can copy stores to or from another AccuVault RDX system Before you create a store copy task both stores source and destination must exist The store copy task is associated with the store it is created from This store can be the source store or the destination store Initially it will be the source store but this can be changed before the task is actually created When copying stores to or from different AccuVault RDX systems keep in mind that performance is generally better when pulling data rather than pushing it In other words reading across the wire and writing locally is generally faster than reading locally and writing across the wire Note The source and target stores must be of the same type For example if you want to copy an older legacy store that uses NTFS alternate data Streams you would need a target store of the same type In this case the store needs to have the Use NTFS only media layout only for backward compatibility option selected when it is created This is not an issue if you ve only had newer 4 x versions of this software and consequently the Use NTFS only media layout only for backward compatibility option may not be available in your software CREATING A STORE COPY TASK Assuming both stores exist select
28. 61 Preliminary
29. ALLATION AND SETUP 7 Add Files and Folders Protection Plan Scheduled Task Protection plani wie SOreauled Tast the server Enter the icheduled tast run as below 5 Wo Schedule Run marssaly or edf the schedule later Daly C weekly Monthly Security ogbons When runing the task use the following uter account DP Sadrmerestr ator Change User ma Cancel 9 Choosea schedule plan Click Next 10 Click Finish 11 Enter the user account password Click OK Note If you changed the user who has permission to run the scheduled protection plan in the previous Scheduled Task dialog enter that user account password If you did not change the user enter the administrator password for the AccuVault RD X STEP 11 SCHEDULE A STORE COPY A store copy task creates a mirror of the store s archived data to another store that you designate In most cases you would use the store copy task to create a mirror on a removable RDX cartridge sure you have an cartridge inserted in the Important _accyVault RDX before you create a store copy task The AccuGuard software automatically creates a removable disk store when the cartridge is inserted To create a store copy task 1 Select thestorethat you want to mirror from the Stores tree structure the left pane Click Create Store Task from the right hand pane The following screen opens 34 PRODUCT MANUAL 1
30. DUCT VERVIEW Remote Computer Action Description History You can see the history for all plansfor a remote computer by selecting the History action Each time a plan runsor is restored an entry is added to the history list To view the run log for a given plan select an entry from the history list Next click the View Log link located in the Result Details area The run log for the selected entry appears See also Viewing Protection Plan Results on page 66 Restore All protection plan recovery pointsfor a remote computer can be seen by selecting the remote computer and then clicking the Restore action Days that contain recovery points are highlighted in bold font in the calendar To restore a recovery point select it from the list Click the Restore button in the lower right area of the screen A restore dialog box appears Refer to Chapter 6 on page 69 for more information If the recovery point was from a Files and Folders protection plan you can also click the Explore button to restore files Search In addition to using Restore to find and restore archived files you can search for files archived by remote computer protection plans by clicking the Search action Refer to Using the Search Bar on page 70 for more information Export Plan History You can export protection plan histories into an Excel spreadsheet xls format Event Viewer To aid in troubleshooting this software records
31. E A new installation of the software will not have any storage assigned to it Highlight the Stores folder in the console tree and click the Add a Store action to start the Add Store Wizard There are four categories of storage to choose from gt Disk Drive Storage gt Removable Disk Storage gt File Folder Storage Disk DRIVE STORAGE Choose Disk Drive if you want to create a store on a locally attached hard disk This option creates a store at the root of the disk that you select in the Add Store Wizard Choose a disk then click the Next button If there are stores already at the root of this disk perhaps from a previous installation of this software you can reattach by choosing the Use existing option and selecting a store from the drop down list See Use Existing Store for more information If no stores exist at the root of the disk this option will be disabled To create a new store choose Add new and enter a descriptive name for your new store After the store has been created this name is displayed in the left hand tree pane under the Stores folder In most cases click N ext on the Shared Folder screen to accept the default settings If you don t want to make this store available to remote computer protection plans uncheck the box then click N ext 40 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 If this is an existing store the Prepare Store screen will have Reconnect button Otherwise it wi
32. Groups to be protected change the temporary file storage location SQL Server From the Plan Settings page of an SQL Server protection D atabase plan you can change the store that the plan uses for archiving select deselect SQ L databases to be protected select deselect log truncation per database change the temporary file storage location Note The Truncate logs with full backups switch is ignored on protected databases configured for the simple recovery model 64 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 Excluding File Types Your computer contains many types of files The types of files may range from simple text files to word processing spreadsheet picture project music video and so on When protection plan runs for the first time the software performs data compression and data deduplication on all the files specified by the protection plan and builds an index so that the current and subsequent plan runs will achieve the best data reduction possible Some file formats do not compress well The contents of these files are static that is the files themselves probably will not change Examples of these kinds of files are music and audio files video files photographs and images pictures etc and compressed files This software will protect all of these files and ensure that these files are only archived once assuming the file does not change but these files co
33. IN ANY MANNER THAT COMPLIES WITH THE MPEG 4 VISUAL STANDARD IS PROHIBITED EXCEPT FOR USE DIRECTLY RELATED TO A DATA OR INFORMATION i GENERATED BY AND OBTAINED WITHOUT CHARGE FROM A CONSUMER NOT THEREBY ENGAGED IN A BUSINESS ENTERPRISE AND ii FOR PERSONAL USE ONLY AND B OTHER USES SPECIFICALLY AND SEPARATELY LICENSED BY MPEG LA L L C If you have questions about the MPEG 4 visual standard please contact MPEG LA L L C 250 Steele Street Suite 300 Denver CO 80206 www mpegla com 9 NOTICE ABOUT THE VC 1 VISUAL STANDARD This software may include VC 1 visual decoding technology MPEG LA L L C requires this notice THIS PRODUCT IS LICENSED UNDER THE VC 1 PATENT PORTFOLIO LICENSES FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO A ENCODE VIDEO IN COMPLIANCE WITH THE VC 1 STANDARD VC 1 VIDEO OR B DECODE VC 1 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE VC 1 VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE SEPTEM BER 2010 ACCUVAULT RDX 91 Preliminary APPENDIX C WARRANTY AND EULA INFORMATION 92 20 21 PRODUCT MANUAL If you have questions about the VC 1 visual standard please contact MPEG LA L L C 250 Steele Street Suite 300 Denver Colorado 80206 http www mpegla com SECONDARY BOOT AND RECOVERY COPIES OF THE SOFTWARE a Secondary Boot Copy If a secondary boo
34. TANDBERG DATA Securing your Information Product Manual Accu Vault with AccuGuard Enterprise Part Number 1019661 Rev A September 2010 www tandbergdata com COPYRIGHT DISCLAIMER TRAD EMARK NOTICES PART NUMBER REVISION HISTORY Copyright 2010 by Tandberg Data All rights reserved This item and the information contained herein are the property of Tandberg Data No part of this document may be reproduced transmitted transcribed stored in aretrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Tandberg Data Tandberg Data makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Tandberg Data reserves the right to revise this publication without obligation of Tandberg Datato notify any person or organization of such revision or changes Tandberg Data StorageLibrary StorageL oader SecureService DPS1000 Series DPS 2000 VXA SLR RDX QuikStor AccuVault and AccuGuard aretrademarks of Tandberg Data RDX is a registered trademark of ProStor Systems All other product names trademarks or registered trademarks of their respective owners 1019661 Revision A Revision Date Description A Septembe
35. Task screen You can schedule this task to run automatically or click N ext to accept the No Schedule default The task runs as the currently logged on user unless you change the Run as account information on the Task tab of the task scheduler Review the store copy task settings shown on the Completing the Add Store Copy Task Wizard screen If you need to make changes navigate back via the Back button When you are satisfied with the settings dick the Finish button You will be prompted for the password of the account specified to run the plan After you enter the password the task is created the Create Store Copy Task wizard closes and the new task appears in the store tasks results of the store where the task was created Three common usage scenarios for the Store Copy task Store Copy Usage Scenario Description Copy local drive store to store on A good backup plan often includestaking removable storage the backup media to an off site location You could set up a store copy task to run for instance once a week and only copy the most recent recovery point from each archive thereby allowing for many weekly backups on removable disk or USB storage Copy a store from one AccuVault As mentioned above performance is RD X to another AccuVault RD X better when pulling data rather than pushing it For best performance you should create the store copy task on the AccuVault RD X that you are copying the data to When creatin
36. Windows Server 2003 2008 Network Access Security O ption SQL Exchange File Server Server Server Network Access Do not allow storage of passwords Yes Yes Yes Yes Yes and credentials for network authentication is set to disabled Table 2 4 Firewall Setting Exceptions XP Vista 7 Windows Server 2003 2008 Firewall Setting Exceptions SQL Exchang File Server e Server Server File and print sharing Yes Yes Yes Yes Yes Yes Remote administration exception Yes Yes Yes added from command line Type the following exception from the CM D window Start Run type CMD gt press Enter netsh firewall set service type REM OTEADM IN mode EN ABLE scope ALL profile ALL UDP 137 138 TCP 139 445 Yes Yes Yes N A N A N A Simple file sharing turned off on folders that need to Yes N A N A N A N A N A be backed up UDP 1433 1434 N A N A N A Yes N A N A 1019661 24 PRODUCT MANUAL Preliminary STEP 7 RUN THE ACCUGUARD ENTERPRISE SOFTWARE To run AccuGuard Enterprise complete the steps in the following three sections gt Obtain license keys gt Launch software gt Activate license keys OBTAIN LICENSE KEYS There are two license keys you must obtain and activate before you can use the AccuGuard software The Enterprise key gt The Enterprise Remote Computers key To obtain the AccuGuard license keys Go to http www tandbergdata com login The Ta
37. a protection plan To add a store 1 Chooseoneofthefollowing methodsto open the Add Store Wizard dialog Right dick on Stores in the left hierarchical tree pane Right dick on Stores from the center pane gt Click Stores from either the left or center pane Then click A dd a Store from the right pane TheAdd Store Wizard dialog opens E Add store Wizard x p Add iere Dua Dee n Drm Doe P9 Select a Disk Drive tiei to pocu gt Meme type 1 Tie TA Li 15 Ge arm mets 2 Select the User D disk Click Next 3 Typeaname for the store Click Next The Shared File dialog opens ACCU VAULT RDX 29 Preliminary CHAPTER 2 INSTALLATION AND SETUP j Add Store Wizard Shared Folder Protection plans for remote computers archive files to a store through a shared folder Allow remote computers to archive to this target Share Name Test Store 1 lt Back Next gt Cancel 4 Click Next Note Make sure the checkbox Allow remote computers to archive to this target is selected Otherwise the store will not be available to the remote computer when you create a data protection plan Click Prepareflow to prepare the store for data archival Click Next 6 Click Finish CREATING A PROTECTION PLAN Once you have ad
38. an Exchange Recovery Storage Group The process of restoring a protection plan begins with findingthe archive time for the plan you want to restore in AccuGuard Select the archive time you want to restore and the Restore button in the lower right portion of the screen becomes active Click Restore and a Storage Group Restore dialog box appears Choose a volume or directory with enough space to save all log files and all databases for the Microsoft Exchange Storage Group It is not possible to explore an archive containing protected Exchange data 74 PRODUCT MANUAL 1019661 Preliminary To use restored database files with Exchange they must be recovered and reattached to the Exchange Server For information on recovering and attaching databases to an Exchange Server refer to the following links http technet microsoft com en us library aa998848 EXCH G 80 aspx http support microsoft com default aspx kb 824126 http technet microsoft com en us library aa996168 EXCH G 65 aspx RESTORING SQL SERVER DATABASES SEPTEM BER 2010 A SQL Server protection plan backs up all required files for each SQL Server database selected This page discusses the process of restoring and recovering SQL Server databases In addition to restoring an individual database or a group of databases the software can restore the entire protection plan Generally you only need to restore an entire protection plan in the case of accidental deletion or
39. and printer sharing exception After the policy updates close and open AccuGuard Enterprise and attempt to connect again You can force group policy update with the goupdate command on both the domain controller and the remote computer You may manually set the exceptions from the remote computer as well File and printer sharing is available on the exceptions tab of the firewall settings unless disabled in group policy Ata command prompt on the remote computer an administrator may set the remote administration exception with Netsh firewall set service type remoteadmin mode enable scope all profile all 3 Try to establish communication with the remote computer from AccuGuard Enterprise again Right click the remote computer and select Refresh If the Create Protection Plan action does not appear in the Actions pane continue with the next step 4 AccuGuard uses the credentials of the currently logged on account to connect to the remote computer So make sure you are logged on with a domain admin account and that the remote computer is in the domain 5 If still having trouble you may need to check local group policy settings on the remote computer for log on locally log on as batch job and log on asa service 6 Ontheremote computer verify the following services are started Remote Procedure Call Remote registry and COM Click Start Run and type services msc and dick Search for the services and verify they are st
40. arted 90 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 Test the WMI remote connection with WMI Tester On the AccuVault RDX system click Start Run then type WBEMTEST and try to connect to the remote computer by UNC path to the namespace e g lt computer name gt root cimv2 and click Connect If you receive an error message check that DCOM is running on the remote computer and check DCOM permissions with DCOMCNFG Go to Start Run and type dcomenfg and dick OK In dcomcnfg navigate to My Computer Properties D efault Properties and verify DCOM is enabled with Connect and Identify set any changes require a reboot Go to COM Security tab and verify Launch and Activation permissions The account logged in to the Archive M anager server must have Remote Launch and Remote Activation permissions Add the account and check the permissions if needed ACCUVAULT RDX 81 Preliminary APPEN DIX A TRO UBLESHO OTING NOTES 82 PRODUCT MANUAL 1019661 Preliminary SPECIFICATIONS This appendix provides the following information about the AccuVault RDX To view this information go to Physical specifications page 84 Software specifications page 84 Power specifications page 84 Environmental specifications page 84 SEPTEM BER 2010 ACCUVAULT RDX 83 Preliminary APPENDIX B SPECIFICATIONS PHYSICAL SPECIFICATIONS Dimensions D x W x
41. ask screen where you can set up a schedule to automatically run the plan You can also specify a different user account to run the plan See Scheduling Protection Plans for more information Click N ext to go to the final screen where you can review the settings Click the Back button to change settings or click Finish to close the Add Exchange Protection Plan wizard and create the plan You will be prompted for the password of the account specified to run the plan See Running Editing and Removing a Plan on page 62 for information about using protection plans Note This software uses Microsoft Exchange VSS Writer to create a snapshot of Microsoft Exchange Storage Groups Verify Microsoft Exchange VSS Writer is present on the Microsoft Exchange Server by running VSSADMIN LIST WRITERS at a command prompt on the server being protected ADDING A SQL SERVER PROTECTION PLAN The software detects Microsoft SQL Server 2005 or Microsoft SQL Server 2008 on the computer you are protecting If either product is installed the protection plan type SQL Databases is enabled A SQL Databases protection plan specifies which SQL Server databases to protect and where to keep the protected data At the launch of the protection plan the software queries SQL for the required database and log file locations there is no need to set up specific folders for protection During the Add SQL Server Protection Plan wizard you can specify whether the transaction logs
42. ata you shall bethe beneficiary of the manufacturer s warranty if any SUBJECT TO THE LIMITATIONS STATED THEREIN Copies of such manufacture s warranties will be made available upon request TAN DBERG DATA DISCLAIMSAND EXCLUDES ALL WARRANTIES WITH RESPECT TO SUCH ITEMS 96 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 EXCEPT FOR THE EXPRESS WARRANTY STATED ABOVE TANDBERG DATA MAKES NO OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS TANDBERG DATA PRODUCT ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIM ED TAN DBERG DATA DOESNOT WARRANT THAT PRODUCT WILL MEET ALL OF PURCHASER S REQUIREM ENTS OR THAT OPERATION OF PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE Tandberg Data shall have no liability or responsibility to Purchaser or any other person for any loss or damage or any special incidental or consequential damages caused or alleged to be caused directly or indirectly by Product or those items supplied or sold by Tandberg Data hereunder including but not limited to any interruption of service loss of data loss of customer goodwill loss of business anticipatory profits or consequential damages resulting from the use or operation of the Product In no event shall Tandberg Data be liable for loss of profits or any indirect special incidental or consequential damages arising out of any breach of this warranty or in any manner arisin
43. ator password Admin Note The administrator password is case sensitive and must be at least 6 alphanumeric characters plus incorporate at least one additional special character such as an exclamation or question mark Click 0K 6 Click Yes to connect to the AccuVault RDX The Tandberg Data AccuVault RDX Initial Tasks screen and the Navigator Console open SEPTEM BER 2010 ACCU VAULT RDX 19 Preliminary CHAPTER 2 INSTALLATION AND SETUP Initial Tasks screen Navigator Console 7 For now close the Navigator Console to proceed to the next step configuring initial Windows Server tasks STEP 5 CONFIGURE WINDOWS STORAGE SERVER SETTINGS Configure the following Windows Storage Server settings from the Tandberg Data AccuVault RDX initial tasks window gt Set time zone gt ChangetheAccuVault RDX computer name You must changethe computer name before creating any data protection plans The plans usethe computer name as a link when archiving data gt Add the AccuVault RDX to the same network domain where the remote computer clients reside Remote computer clients refers to the systems that you intend to back up with the AccuGuard Enterprise software gt Download and install any available critical Windows updates gt Set Regional and Language options from the Windows Control Panel if necessary Note All other links listed in the initial tasks screen are provided for your convenience They are
44. ay access boot from display and run the primary operating copy of the server software only on this server You may reinstall the server software on this server You may not use the server software or its components on another server b Device Software Device software allows a device other than this server to access or use the server software You may install and use the device software on any number of devices Processor Rights You may use the server software with not more than 1 processor at any one time unless higher number of allowed processors is indicated on the Certificate of Authenticity for the software 2 ADDITIONAL LICENSING REQUIREMENTS AND OR USE RIGHTS a Specific Use Tandberg Data designed this server for a specific use You may only use the software for that use You may not use the software to support additional software programs or functions other than utilities or similar software used solely for administration performance enhancement preventative maintenance or to provide complimentary data storage functionality for this server b Software Use Limits You are not licensed to use any of the following functions of the server software i Any use of the server software as a domain controller or any other use of DCPromo exe ii Network Infrastructure Services You may not use any functions of the server software necessary to support a server network infrastructure For example you may not use Routing an
45. become the customer s unit Tandberg Data will not return the original unit to the customer The remaining warranty on the original unit will apply to the ADEX unit The ADEX unit will usually ship within 48 hours subject to availability Although Tandberg Data will ship the ADEX unit to you by best way Tandberg Data cannot guarantee the arrival of the ADEX unit on the following business day Tandberg Data can provide waybill numbers so you can work with the carrier on any delivery problems All deliveries shall be F O B Tandberg Data s shipping point Tandberg Data requires a credit card number prior to shipping an ADEX unit You must agree to ship the original unit back to Tandberg D ata using the ADEX packaging which includes the return ship label within 10 calendar days from the time you receive your replacement If Tandberg Data does not receive your original unit within 10 days we will charge your credit card for the ADEX unit at the retail purchase price The AD EX Service ption is available in North America Australia and Europe and applies to Tandberg D ata branded products purchased from authorized Tandberg Data resellers only To take advantage of the ADvanced EXchange Service O ption you need only ask for the ADEX option when speaking to the Service Support representative while processing your RMA For more information about Tandberg Data Service visit the Support section of the Tandberg Data web site www tandbergdata com
46. cannot add any new data REMOVING STORAGE SEPTEM BER 2010 You can remove stores from this software You might remove a store if you want to set the storage aside for just restoring data This action helps reduce the number of stores you are viewing in the store status panel to just the current ones being used by your protection plans Note that removing storage isan optional procedure The storage can be used for restoring data or used by protection plans for storing data assuming it is not full by adding it back to the software via the Add a Store action To remove a store choose the store you wish to remove from the software then click its Remove Store action to open the Remove Store dialog Note You cannot remove a store that is being used by protection plans or is used by a store copy task from other stores You must decide whether or not to delete the data on the media used by protection plans KEEP THE DATA ON THE MEDIA FOR FUTURE USE When storage is removed from the software the stored data is not removed or deleted However you will be unable to restore or search for files in the removed store If you wantto usethe storage again to archive protection plans or restore files you must perform the Add a Store action See Using Existing Storage in the above section for more information When Cancel is clicked the Remove Store dialog box closes and the software will take no action When Continue is clicked the software
47. d Remote Access Service RRAS Domain Name System DNS or Windows Internet Name Service WINS You may however use the Dynamic Host Configuration Protocol DHCP server function and any network infrastructure client functions such as DNS or DHCP clients iii Terminal Services This function enables devices to use server software or other software used with the server software to provide similar services Terminal Services may be used only to the extent required to manage the server Software in Remote Administration Mode iv Network Load Balancing Services Any use of the following features or functions Active Directory Lightweight Services Active Directory Certificate Services Active Directory Domain Services Active Directory Federation Services Active Directory Rights Management Services Application Server DNS Server Hyper V Network Policy and Access Services SEPTEM BER 2010 ACCU VAULT RDX 89 Preliminary APPENDIX C WARRANTY AND EULA INFORMATION UDDI Services Windows Deployment Services Network File System NFS Distributed File System Replication DFS Replication File Server Resource Manager iSCSI Target Limitation on Functions Supported the Software Tandberg Data licenses you to use the server software to support only the base functions as provided and installed on this server You are not licensed to use the server to run or support li enterprise database software such as Microsoft
48. ded a remote computer and a store you can create a protection plan To create a data protection plan 1 Click on the remote computer name from the left pane Click Create a Protection Plan from the right pane Thefollowing screen opens B What type of data woukd you like to protect gt Fies and Folder 2 Select oneof thefollowing Files and Folders SQL Databases or Exchange Data 30 PRODUCT MANUAL 1019661 Preliminary Note The AccuGuard software detects whether the remote computer runs SQL Server or Microsoft Exchange The options to select SQL Databases or Exchange Data only apply if the remote computer has SQL or Exchange installed 3 Click Add from the Enter Folders to Protect dialog box These instructions assume you selected Files and Folders If you selected SQL Databases or Exchange Data the instructions are similar The Browse for Folder dialog opens Browse For Folder 4 Select the folders that you want to include in the protection plan Click 0K 5 Click Next from the Enter Folders to Protect dialog box The following Select a Store dialog opens Add Files and Folders Protection Plan Select trom the Vit below which store you would Bhe to wie for the protection plan Yet e Free Space Location eee GD 44 GB D Otjectitorel cb GB F ObjecttoreQeti452 7 Dem mmo 6 Select the store where the data for the protection plan will be archived Click
49. ding a SQL Server Protection Plan 56 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 ADDING A FILES AND FOLDERS PROTECTION PLAN Note Prior to creating a protection plan you will need to create a store for keeping your archived data See Chapter 4 on page 39 for more information To create a protection plan for files and folders select Create Protection Plan from either the Local Plans folder or from a remote computer located within the Remote Computers folder Next choose Files and Folders to begin the protection plan wizard for protecting files and folders Note The Files and Folders plan type is not recommended to protect Exchange and SQL Instead choose the Exchange Storage Groups or SQL Databases plan types The first step in creating a Files and Folders protection plan is to specify the folders that you want protected Click the Add button on the Enter Folders to Protect screen and then use the Windows Explorer like controls to expand the disks and folders that you want to protect Click OK to protect the selected disk folder and sub folders Click Add again to add another path to be protected by this plan Repeat as desired Note Once you ve created a plan you can refine your selection down to the file level if desired via the Plan Settings action You can also specify exclusions within the selected data For instance you might want to exclude all files with a exe file extension Excluding certain file types such
50. e History action Each timea plan is restored an entry is added to the history list view the run log for a given plan select an entry from the history list N ext click the View Log link located in the Result D etails area Therun log for the selected entry appears See also Viewing Protection Plan Results on page 66 gt Restore All protection plan recovery points for a remote computer can be seen by selecting the remote computer and then clicking the Restore action Days that contain recovery points are highlighted in bold font in the calendar To restore a recovery point select it from the list Click the Restore button in the lower right area of the screen A restore dialog box appears Refer to Restoring Your Data for more information If the recovery point wasfrom a Files and Folders protection plan you can also dick the Explore button to restore files gt Search In addition to using Restore to find and restore archived files you can search for files archived by remote computer protection plans by clicking the Search action Refer to Using the Search Bar on page 70 for more information gt Export Plan History You can export a protection plan history to an Excel spreadsheet 15 format gt Event Viewer To aid in troubleshooting this software records its activity in log files and writes significant events to the Windows Application Event Log Clicking the Event Viewer action for a
51. e Ifthe option is shown the Use NTFS only media layout only for backward compatibility checkbox should normally be left unchecked This option is only needed when reconnecting to legacy stores that only supported NTFS formatted disks Click the Prepare now or Reconnect button When the prepare or reconnect process is complete the progress indicator will show Preparation Complete and the Next button is enabled Click Next to continue to the Store Added screen The Store Added screen shows a high level summary of the store configuration After clicking Finish the new store is added to the Stores folder and can be used by protection plans 42 PRODUCT MANUAL 1019661 Preliminary USING EXISTING STORAGE You can reattach a store to this software if it had been removed with the Keep the data on the media for future use option You can also add existing stores from another system in the same manner To use an existing store first click the Add a Store action then choose the physical storage containing the store you wish to use The software will detect that there are stores already on the physical storage and will enable the U se existing option Choose Use existing and select a store from the drop down list If no stores exist on the storage media this option will be disabled After clicking the OK button the store appears under the Stores folder and archived data in this store may now be explored and restored however you
52. e in bytes of files processed by the current run of the protection plan Protected data The total amount of data protected by the plan New files The number of new files since the last run of the protec tion plan Changed files The number of files that changed since the last run of the protection plan New and changed The amount and percentage of protected data that changed since the last run of the protection plan Factored The amount of data that was reduced in size by Adaptive Content Factoring Total stored The amount of data written to the Store for this run of the protection plan Data reduction The ratio of the total amount of new and changed data New and changed to the total amount of data written to the Store Total stored by the current run of the protection plan CCF ratio The ratio of all the data protected by the plan Protected data to the total amount for data written to the Store Total stored for this run of the protection plan Common content The amount and percentage of common data subject to data deduplication Elapsed time The amount of time for the entire archive operation in cluding the total transfer time PRODUCT MANUAL 1019661 Preliminary REMOTE COMPUTER CONNECTION ISSUES SEPTEM BER 2010 This section addresses the following scenario In AccuGuard Enterprise you add a remote computer that
53. e feature Digital Certificates The software uses digital certificates These digital certificates confirm the identity of Internet users sending X 509 standard encrypted information The software retrieves certificates and updates certificate revocation lists These security features operate only when you use the Internet Auto Root Update The Auto Root Update feature updates the list of trusted certificate authorities You can switch off the Auto Root Update feature Windows Media Digital Rights Management Content owners use Windows Media digital rights management technology WMDRM to protect their intellectual property including copyrights This software and third party software use WMDRM to play and copy WMDRM protected content If the software fails to protect the content content owners may ask Microsoft to revoke the software s ability to use WMDRM to play or copy protected content Revocation does not affect other content When you download licenses for protected content you agree that Microsoft may include a revocation list with the licenses Content owners may require you to upgrade WMDRM to access their content Microsoft software that includes WMDRM will ask for your consent prior to the upgrade If you decline an upgrade you will not be able to access content that requires the upgrade You may switch off WMDRM features that access the Internet When these features are off you can still play content for which you have a valid lice
54. e verified for referential and data integrity Any data found to be corrupt is moved to this folder The store will attempt to self heal on a subsequent plan run by putting a good version of the quarantined item into the store gt Recycle Bin When an item is expired its catalog entry is kept in this folder until the item is purged from the system The Stores folder shows the current availability of archive storage and its physical free space After adding a store the status in the center console pane of the AccuG uard interface shows the new store and its status To change the settings for a store highlight the store and click Properties The Status column shows the availability status of the storage media If the status is Available then this media is available for use An Offline status means that the media is currently not available The Capacity column displays the native capacity of the storage The Free Space column displaysthe native free space of the storage ACCUVAULT RDX 39 Preliminary CHAPTER 4 STO RE MANAGEMENT After highlighting a store in thetree pane you can display its D etails Usage History Store Tasks and Task History by clicking on the appropriate action in the Actions pane This chapter contains the following sections gt Adding Storage Using Existing Storage gt Removing Storage gt Creating Store Tasks gt Describing Store Actions gt Using Store Properties ADDING STORAG
55. ed archive you can still restore data by clicking the Restore action of the archive under its parent store in the Stores folder If you delete the associated archive it will be moved to the Recycle Bin of the store with atimestamp added to its name indicating when it was deleted The archive remains in the recycle bin until deleted by the D elete action or the store purge task While the deleted archive is in the recycle bin you can open it and restore individual archive point in time catalogs back to the archive by clicking the Restore action After a point in time catalog is restored from the recycle bin it can be explored and its contents restored as if it had never been deleted VIEWING PROTECTION PLAN RESULTS To quickly determine the results of a protection plan run look at the plan Status line when the run is complete After a plan run the Status line displays one of the following states OK Cancelled Error or Warnings To see Result D etails click the History action then select the plan run result for which you are interested in viewing Each plan run result has Result Start and Finish timeto help you identify which result you may want to view The Result D etails view displays both text and a graph which includes gt The data reduction ratio for this run of the plan gt How many files were protected by the plan gt How many new and changed files were encountered since the last run of the plan gt The amoun
56. eement basic agreement for Windows Storage Server 2008 89 environmental specifications 84 EULA basic for Windows Storage Server 2008 89 Exchange creating a protection plan 58 Exchange Storage Groups restoring 74 excluded files 4 excluding filetypes 65 expiring astore 50 F files excluding 65 finding an archivetime 70 ACCU VAULT RDX 93 Preliminary INDEX installation 170 35 L LCD panel 18 license keys activating 26 obtaining 25 log files troubleshooting 77 M Microsoft Exchange protection plan 58 restoringfiles 74 Microsoft software license terms basic for Windows Storage Server 2008 89 Microsoft SQL Server protection plan 59 restoring databases 75 P product limited warranty 86 product warranty caution iii protection plan 66 70 creating 29 56 editing 63 excluding filetypes 65 for files and folders 57 for Microsoft Exchange 58 for SQL Server 59 local 32 removing 66 restoring Exchange groups 74 restoring files and folders 72 restoring SQL Server databases 75 running 63 scheduling 61 purgingastore 51 R RDX cartridge using removabledisk storage 41 recommended network infrastructure 16 remote clients adding to AccuGuard 27 94 PRODUCT MANUAL connection problems 79 software system requirements 16 verifying system configuration 23 Remote Desktop Connection 19 removable disk storage 41 removing protection plans 66 removing storage 43 restoring Exchange s
57. elected After the plan runs eligible logs are truncated This page discusses the process of restoring and recovering Exchange 2003 and Exchange 2007 databases The software protects M icrosoft Exchange using the Microsoft Exchange Writer for VSS included with newer versions of Windows When a Microsoft Exchange Storage Group is backed up by the software the VSS Writer is invoked and the files that compose the databases log files and ancillary meta files are backed up in an open state whilethe mailbox stores are mounted Email transactions and new log files are deferred in memory whilethe existing files are backed up Because databases are protected in an open or victimized state recovery steps are necessary before restored databases can be remounted in Exchange When restoring one or more Microsoft Exchange Storage Groups from an Exchange protection plan all files composing the Microsoft Exchange Storage Group are restored to an alternate location of your choosing The software never restores the database files back to their original location due to the potential of corrupting running mailbox databases After restoring all files from your protection plan you must run an Exchange recover command using the Microsoft utility ESEUtil exe included with Exchange before the individual databases can be used again by Exchange You may replace an existing damaged Exchange database or simply recover data from a mailbox by mounting the database in
58. erty page To enable and configure bandwidth throttling for a remote computer click Add then enter the computer name or IP address of the remote computer you wish to control In the Bandwidth Throttling window check Enable bandwidth throttling then adjust the speed and date and time settings as desired Click Apply to save your settings then click Add to add another computer or just click O K to save your settings and close the store property page ACCUVAULT RDX 53 Preliminary CHAPTER 4 STO RE MANAGEMENT NOTES 54 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 PROTECTION PLANS Protection plans specify which data to protect and where to keep the protected data which store to use You can optionally set up a schedule to automatically run the plan This chapter contains the following sections gt Creating Protection Plans gt Scheduling Protection Plans Running Editing and Removing a Plan gt Viewing Protection Plan Results ACCUVAULT RDX 55 Preliminary CHAPTER 5 PROTECTION PLANS CREATING PROTECTION PLANS AccuGuard Enterprise allows you to create and save protection plans to archive your data on storage prepared for the software A protection plan is made up of a plan type selections relevant to the type the store to use anda schedule specifying when the plan runs Local plans are protection plans that run on the local server and protect local data Remote protec
59. esired changes to regional and language settings Click OK STEP 6 VERIFY SYSTEM CONFIGURATION ON REMOTE CLIENTS E Mama e C aber Zo C V ome 290000 N manmosrice Nf dmt unar xag imm Initial Tasks screen t AN Navigator Console Verify that the following Windows system configurations are enabled as described in thetables below You must verify these system configuration settings for every remote computer cient that you intend to back up with the AccuGuard software Table 2 1 Windows Services XP Vista 7 Windows Server 2003 Windows Service 2008 Status Set to Started Automatic SQL Exchange File Server Server Server COM Event System Yes Yes Yes Yes Yes DCOM Server Process Launcher Yes Yes Yes Yes Yes Remote Procedure Call RPC Yes Yes Yes Yes Yes Remote Registry Yes Yes Yes Yes Yes SEPTEM BER 2010 ACCUVAULT RDX 23 Preliminary CHAPTER 2 INSTALLATION AND SETUP Table 2 2 User Rights Assignment XP Vista 7 Windows Server 2003 2008 User account has permission to SQL Exchange File Server Server Server Log on locally Yes N A N A N A N A N A Log on as a batch job Yes Yes Yes Yes Yes Yes Log on aSa service Yes Yes Yes Yes Yes Yes Table 2 3 Security Options XP Vista 7
60. ess Details on the LCD panel window Press Modify At the next screen press Modify again Using the touch keypad enter the IP address for the AccuVault RDX Press Accept when you are finished Enter the Gateway address Press Accept Enter the Subnet Mask Press Accept Enter the DNS Press Accept Press Accept again to return to the Home screen SET LANGUAGE You can also change the language that the LCD panel displays if necessary The default language is English To change the language 1 2 3 4 PRODUCT MANUAL Press Menu on the LCD Panel window Press Language Select the desired language from the menu Press Accept 1019661 Preliminary STEP 4 CONNECT THE ACCUVAULT RDX REMOTE DESKTOP You can connect to the AccuVault RDX unit remotely using a computer that is on the same network as the AccuVault RDX Note Asan alternate method you can directly connect a monitor keyboard and mouse to the AccuVault RDX To connect remotely to the AccuVault RDX 1 FromaWindows computer that is on the same network as the AccuVault RDX open Remote Desktop Connection A Remote Desktop x Connection Computer Username D S3000 YPPWO TY Administrator Yeu wil be asked for credentials when you connect v Qptons 2 In the Computer field type the IP address that is displayed on the AccuVault RDX LCD panel 3 Click Connect 4 Typethefollowing administr
61. g out of or connected with the saleor anticipated useof the product In no event shall Tandberg Data be liable for any damages whatsoever in excess of the purchase price of the Product This warranty gives you specific legal rights and you may also have other rights that vary from state to state Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exdusion may not apply to you Go to www tandbergdata com for current limited warranty terms and conditions ON SITE SERVICE OSS OSS is provided for the first year at no charge in some regions Go to the Support section of the Tandberg Data web site www tandbergdata com for current OSS and Technical Support terms and conditions Technical Support is provided in an effort to keep Product in or return Product to good working order Tandberg Data shall at its option repair or replace Product including spare parts OSS does not assure uninterrupted operation of Customer s Product or guarantee that Product can be returned to good working order OSS includes the replacement of defective parts Unless specified otherwise OSS shall be performed during normal business hours of 8 00 a m to 5 00 local time excluding Tandberg Data holidays OSS does not cover accessories or consumable parts and supplies missing parts or those items identified by the manufacturer as being Customer s responsibility nor does it cover Product installation rel
62. g the task click the double ended arrow on the Create Store Copy Task screen to make the local store the Destination Store Click the Browse button to select a store on another AccuVault RD X for the Source Store 46 PRODUCT MANUAL 1019661 Preliminary Store Copy Usage Scenario Description Seeding a store from a remote site This software employs source based deduplication in which data processing is distributed across a network of servers and only the deduplicated data is moved across a LAN or WAN to a store If a large amount of deduplicated data hasto travel across a slow WAN link during the baseline run of a system in a remote office the baseline run time may be unacceptably long due to the bandwidth bottleneck O nce the baseline run has completed however subsequent runs will skip items already in the store and only process new and changed data nly the deduplicated versions of active data moves across the WAN and into the store greatly reducing the backup window and making protection of remote systems across the WAN feasible To facilitate the baseline run of a system in a remote office the deduplicated data may be saved to a removable storage device plugged directly into the remote system and then shipped to the location of the AccuVault RD X for synchronization thus seeding the store for future runs Seeding a store from a remote site Follow these steps for seeding a store fr
63. he Use Existing option on the Storage N ame screen of the Add Store Wizard 5 Ifapplicable reconfigure store expiration and verification task schedules by opening the property page of each store and selecting the appropriate tabs 6 If applicable reconfigure local protection plan schedules by selecting the Edit Scheduled Task action of each plan 7 applicable reconfigure the checkup report schedule by opening the AccuGuard property page and selecting the Checkup Report tab 8 Restart your computer for the settings to take effect ACCUVAULT RDX 13 Preliminary CHAPTER 1 PRODUCT VERVIEW NOTES 14 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 INSTALLATION AND SETUP This chapter provides information on how to install and configure the AccuVault RDX and to create data protection plans for your network This chapter contains the following sections gt Software System Requirements Recommended Network Infrastructure gt Installation Overview ACCU VAULT RDX 15 Preliminary CHAPTER 2 INSTALLATION AND SETUP SOFTWARE SYSTEM REQUIREMENTS Thefollowing table lists the minimum system requirements for the remote dients that will be backed up by the AccuVault RDX AccuGuard Enterprise Protected Clients O perating System Windows XP Professional Windows Vista Windows 7 Professional Windows Server 2003 Windows Server 2003 R2 and Windows Server 2008 R2 Processor
64. he right pane of the AccuGuard Enterprise interface ACTIVATE LICENSE KEYS Once any software updates have completed the following dialog box opens in the AccuGuard Enterprise interface AccuGuard Enterprise Your license requires activation has expired or is invalid You can edit product license kevs by right clicking Archive Manager and selecting Properties Would you like to edit product license keys 3 Click Yes Thefollowing dialog box opens 26 PRODUCT MANUAL 1019661 Preliminary License Keys Checkup Repon ViewSat Settings View and edit the installed icense keys Lice 4 Lorie 4 Click Add The License Key dialog box opens Type the Enterprise license key that you received via email Click OK A dialog box opens asking you if you want to activate the software now 5 Click Yes The AccuGuard software activation dialog box opens 6 Select the Internet radio button to activate the software via the Internet Click Activate Note If you do not have Internet access select the Telephone radio button and contact Tandberg Data technical support for an activation PIN 7 Click 0K to confirm 8 Repeattheabovestepsto activatethe Enterprise Remote Computerslicense key STEP 8 ADD REMOTE COMPUTERS SEPTEM BER 2010 A remote computer refers to any client desktop server SQL Server Exchange Server that has data backed up by the AccuGuard Ente
65. is a member of the domain You are logged on to the AccuVault RDX with an account that has permission to connect to the remote computer from the network After the remote computer is added you click it and wait for communication to be established Eventually a yellow triangle appears in the remote computer icon An error briefly appears at the bottom of the AccuGuard interface stating that the network path is not found or the RPC Server is unavailable N ote To view the error again right click the computer and refresh You do not receive an option in the Actions pane to create a protection plan Most likely causes gt Windows Remote Registry service is not running The Remote Registry service startup type should be set to Automatic and the service should be started This service is needed to remotely administer the system Windows firewall may be preventing communication with the AccuVault RDX gt Other services needed for remote administration of the remote computer may not be running or have proper permissions To verify that the Remote Registry service startup type is set to Automatic and the service is running follow these steps 1 Click Start or the Start icon right click M y Computer or Computer and select M anage 2 When Computer M anagement opens select and expand the Services section 3 Scroll to the Remote Registry service and observe its status should be Started and Startup Type should beAutomatic
66. it needs access to network mapped drives that are available under a different user account than the one currently logged on In a Windows domain use an account with Domain Admin Group membership See Managing User Accounts on page 12 for more information ACCUVAULT RDX 61 Preliminary CHAPTER 5 PROTECTION PLANS Schedule Action Settings Description Schedule Click the New button on the Schedule tab to edit the various scheduling fields Use the Show multiple schedules option to set up multiple run times for the protection plan You can create a single schedule for a plan that covers multiple days times and frequency of plan executions The field Schedule Task specifies how often the scheduled task your protection plan runs Options are gt Daily Weekly gt Monthly gt Once gt At System Startup gt At Logon When Idle The field Start Time specifies the starting time of the protection plan if the plan is scheduled for Daily Weekly Monthly or only Once The field Schedule Task Daily or Weekly specifies how often in days or weeks the plan runs Advanced Schedule O ptions An additional set of options to create enhanced schedules is available by clicking the Advanced button of the Schedule tab The Start Date field allows you to choose the starting day for the plan to run The End Date field allows you to choose the date that the plan will stop running
67. ll have a Prepare now button Preparing a store creates the file and folder structure used by the software to store and track your protected data Note Ifthe option is shown the Use NTFS only media layout only for backward compatibility checkbox should normally be left unchecked This option is only needed if the store will be the target of a store copy task and the source store is a legacy store that only supported NTFS formatted disks Click the Prepare now or Reconnect button When the prepare or reconnect process is complete the progress indicator will show Preparation Complete and the N ext button will be enabled Click N ext to continue to the Store Added screen The Store Added screen shows high level summary of the store configuration N otice the Storage location value is drive letter gt O bjectStore This is a hidden system folder The name you entered is used in the AccuG uard interface After clicking Finish the new store is added to the Stores folder and can be used by protection plans REMOVABLE DISK STORAGE Choose Removable D isk if you want to use a removable disk drive This option creates a store at the root of the drive that you select on the Add Storage screen Choose a removable disk drive then click OK If there are stores already on this disk perhaps from a previous installation of this software you can reattach by choosing the Use existing option and selecting a storage location from the dro
68. lly at any time Finally review the task settings then click Finish to create the task and exit the Create Store Purge Task wizard You will be prompted for the password of the account specified to run the plan See Store Expiration on page 50for more information ACCUVAULT RDX 51 Preliminary CHAPTER 4 STO RE MANAGEMENT DESCRIBING STORE ACTIONS When a store is highlighted in the Stores folder of the console tree the actions available include gt Details Choose the D etails action to view details of the store such as its physical location status capacity free space and share name gt Usage History The Usage History action lists tasks that have been run against the store Statistics such as start and stop times and results are shown for each task Below the task list is graph depicting the Free Space Trend for the store The graph line begins at the left by showing the space available when the store was created Then as the line moves to the right it typically indicates a drop in free space available as protection plans are run to the store Assuming only one large data set one protection plan is archived to the store several times the line drops for the first run of the protection plan indicating space used for the baseline run typically a 2 1 data reduction Thelinethen flattens out to a gradual downward slope indicating storage of only the changed deduplicated data gt Store Tasks Thisview
69. location from the Temporary Files tab of the protection plan Properties page Click the A pply button at any time to save changes made so far Click the OK button to save any changes and return to the protection plan page Click the Cancel button to return to the protection plan page without saving any changes ACCUVAULT RDX 63 Preliminary CHAPTER 5 PROTECTION PLANS The following table describes settings you can change specific to plan type Protection Plan Description Settings Files and Folders From the Plan Settings page of a Files and Folders protection plan you can change the store that the plan uses for archiving add more folders files to be protected gt remove folders files to be protected exclude certain folders files gt exclude predefined file types change the temporary file storage location To change which folders and files are protected by the plan choose the plan settings Folders tab then click Add to add Include or Exclude rules Exclude rules always override include rules For instance if you include tmp and also exclude tmp all tmp files will be excluded See Excluding File Types for information about excluding predefined file types from a Files and Folders protection plan Exchange Storage From the Plan Settings page of an Exchange protection Groups plan you can change the store that the plan uses for archiving select deselect Exchange Storage
70. looking for in the drop down of the search dick on thefile The filename appears in the text box Complete your file search by dicking the search icon at the right of the text box or by pressing Enter on the keyboard Entering a filename searching for multiple files You can search for multiple files by typing the beginning of a filename into the search bar When the software begins finding matches dick the search icon at the right of thetext box and the software will display the first 1 000 matches To seeless than 1 000 matches narrow the search parameters 70 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 You can also perform asearch for multiple files by entering characters along with a wildcard parameter For example you can search for word processing files by entering doc or search for spreadsheet files by entering 5 and so on You can narrow the search using our microsoft example above by entering mic ppt so that only filenames starting with mic and having the extension ppt will be searched INTERPRETING THE SEARCH RESULTS When you enter a search parameter in the search bar the software displays the gt name of thefile gt containing folder of the file gt number of versions of the file When you enter a wildcard type search the software shows all files matching the search criteria For instance entering apps9 doc lists all filenames beginning with apps9 and ending with doc
71. mestic and international export laws and regulations that apply to the software These laws include restrictions on destinations end users and end use For additional information see www microsoft com exporting 1019661 Preliminary AccuGuard Enterprise activating license keys 26 adding remote computers 27 adding stores 29 best practices 10 creating alocal protection plan 32 creating a store copy 34 creating protection plans 29 excluded files 4 features 3 in a domain environment 12 in a workgroup environment 12 obtaining license keys 25 user interface 6 using search bar to locate archived files 70 AccuVault configure Windows Storage Server 20 configuring LCD panel 18 connecting via Remote Desktop 19 installation 17 35 network infrastructure 16 product limited warranty 86 system components 2 adding storage 40 disk drive 40 filefolder 42 removabledisk 41 archives finding a protection plan time 70 restoring files and folders 72 restoring from search results 71 restoring Microsoft Exchange storage groups 74 restoring SQL Server databases 75 SEPTEM BER 2010 INDEX B best practices backing up and restoring configuration files 13 backup scenarios 11 dynamic and fixed files 11 managing user accounts 12 running a baseline protection plan 12 C copyingastore 45 creating protection plans 56 D domain environment running AccuGuard Enterprise 12 editing a protection plan 63 end user license agr
72. mputer being protected EXCLUDED FILES AccuGuard Enterprise will not archive these Windows file types gt Temporary Internet files Temp folder gt Digital Rights Management folder gt gt Power Management files such as files governing Hibernation gt Memory Page file gt System Volume Information files System Restore files Automated System Restore ASR files 4 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 ARCHIVED DATA With the exception of purged data your backup storage contains all versions of your stored files The software detects at a sub file level data that has changed between backups and stores only the unique data necessary to protect the versions of the files it encounters It can reconstruct and restore all versions of files that have been protected The AccuGuard user interface makes it easy to find each version of a file so you can quickly restore the latest version of the file or a previous version of the file See Exploring and Restoring Folders and Files on page 70for more information RESTORE DATA Restoring data is quick and easy To find and restore your data use any of thefollowing methods gt Usethesearch bar and enter wholefilenames partial filenames or wild card entries such as doc gt Explorea protection plan to view folders and files asthey existed at a specific time Restorethe entire contents of a protection plan run
73. n schedule multiple protection plans to run simultaneously PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 BACKING UP AND RESTORING CONFIGURATION SETTINGS Backing Export An off site copy of your configuration settings should be saved to protect against site wide disasters In addition to your original installation media and your purchased license keys if applicable you should save the following Installation directory installation directory gt config installation directory gt SystemExcludes xml installation directory 2 Cache directory installation directory 2 XConfigurations directory installation directory gt Logs directory optional installation directory gt Remote config installation directory gt Remote SystemExcludes xml installation directory gt Remote Configurations directory installation directory gt Remote Logs directory optional a ow v Storage You should create copies of your storage locations by using store copy tasks See Store Copy for more information RESTORING IMPORT To restore your configuration settings 1 Reinstall thesoftware Goto the Support section of the Tandberg Data web sitefor software download information 2 Replacethe evaluation license keys with your saved license keys 3 Replacethefiles and folders with the ones from your backup You should close AccuGuard prior to performing this step 4 Reconnect using t
74. nd 70 Restoring Exchange Storage 74 Restoring SQL Server 75 A Troubleshooting esee nn n n nn nnne 77 Posi T 71 Remote Computer Connection 1550 5 79 B Specifications sar raa 83 Physical 5 lt 84 Software Specifications 84 Power Specifications 84 Environmental Specifications 84 C Warranty and EULA Information 85 Product Limited 86 End User License Agreement Basic 89 E A T 93 PRO DUCT MANUAL 1019661 Preliminary ABOUT THIS MANUAL This manual describes how to set up and operate the AccuVault RDX and how to use AccuGuard Enterprise software to protect your data NOTICE This manual may contain some preliminary information that may change without notice WHERE TO LOOK FOR INFORMATION Installation and software setup gt Read Chapter 1 for an overview of the AccuVault RDX s features and components gt Read Chapter 2 for information on how to install and setup the Accu Vault RDX Using AccuGuard Enterprise software When you are ready to back up your data gt Read Chapter 3 fo
75. ndberg Data AccuGuard software activation screen opens 3 Type your contact and company information 4 Atthe bottom of the screen type the promo code and activation code that areprinted on your AccuGuard license activation card Thisactivation card was included in your accessory kit box that shipped with the Accu Vault RDX TANDBERG DATA Securing your Information Tandberg Data AccuGuard License Activation hand pu ta seerti Lestberg late Acrid ale pAr ten Amae Kay enatits Powertul Gata Quatt Pointin Time Recovery Fast evel Searching Microsof E change Protection Microsoft SOL Protection Bungee User interface 5 Click Submit Your license keys will be emailed to the address you specified in the contact information of the AccuGuard software activation screen SEPTEM BER 2010 ACCUVAULT RDX 25 Preliminary CHAPTER 2 INSTALLATION AND SETUP LAUNCH ACCUGUARD SOFTWARE To launch the AccuGuard Enterprise software 1 Click Start ccuG uard Data Protection Software located in the bottom left corner of the AccuVault RDX initial tasks window ie Add voles 3B sse Dona show tis window at logon 2 If software updates available the Enterprise Update wizard opens to update the software Click Download to start the process Note You can also verify you have the most current version of the software by clicking Check for U pdates in t
76. no longer exist in thefolder missing and to replace older files in the restore location with newer files from your archive You might choose this option to replace a current file on your hard disk with the most recent version of the file from your archive If you have chosen to restore the archive to an alternate folder then it is possible that all files will be restored sincethe alternate folder might not contain any of thefiles in the archive ACCUVAULT RDX 73 Preliminary CHAPTER 6 ARCHIVED DATA gt Choose Missing files and files that are different if you want the restore operation to restore files that no longer exist in the folder missing and to replace files in the restore location regardless of whether the archived files are newer or older You might choose this option if you are rebuilding a particular area of your hard disk After choosing the options click Restore and the software will begin to restore the files After the restore is complete you can view the log file for the restore by clicking View Log A record of the restore will also appear in the results page under the corresponding protection plan name You can view the record of the restore by clicking the History action In theAction column will be the word Restore and the date and time of the restore RESTORING EXCHANGE STORAGE GROUPS An Exchange protection plan backs up Microsoft Exchange databases and log files for each Microsoft Exchange Storage Group s
77. nology under this agreement 5 INTERNET BASED SERVICES Microsoft provides Internet based services with the software Microsoft may change or cancel them at any time a Consent for Internet Based Services The software features described below connect to Microsoft or service provider computer Systems over the Internet In some cases you will not receive a separate notice when they connect You may switch off these features or not use them For more information about these features visit http go microsoft com fwlink linkid 34493 By using these features you consentto the transmission of this information Microsoft does not use the information to identify or contact you b Computer Information The following features use Internet protocols which send to the appropriate systems computer information such as your Internet protocol address the type of operating system browser and name and version of the 90 PRODUCT MANUAL 1019661 Preliminary software you are using and the language code of the device where you installed the software Microsoft uses this information to make the Internet based services available to you Windows Update Feature You may connect new hardware to the device when you run the software Your device may not have the drivers needed to communicate with that hardware If so the update feature of the software can obtain the correct driver from Microsoft and run it on your device You can switch off this updat
78. not required to run the AccuGuard Enterprise software 20 PRODUCT MANUAL 1019661 Preliminary SETTING THE TIME ZONE To set the time zone to your region 1 Click Set time zone from the AccuVault RDX initial tasks window 0053000 Tasks LR Provide computer name and tul Computer Name domen Wee group 2 Click the appropriate buttons to reset the date and time zone for your region Click OK when you arefinished CHANGING THE ACCUVAULT RDX COMPUTER NAME When you create a data protection plan the AccuGuard Enterprise software refers to the AccuVault RDX full computer name when transferring data between the remote protected clients and the AccuVault RDX For this reason you must change the full computer nameto a name that uniquely identifies it within your network For example if you have more than one AccuVault RDX series appliance on your network you would need to provide names that uniquely identify each appliance such as AccuVault unit 1 and AccuVault unit 2 You must change the computer name before creating any data protection plans The plans use the AccuVault RD X computer name as a link when archiving data Important To change the full computer name 1 Click Provide computer name and domain from the AccuVault RDX initial task screen Data DPS 3000 Tasks 2 Click Change The Computer N ame Domain Change dialog box ope
79. ns SEPTEMBER 2010 ACCUVAULT RDX 21 Preliminary CHAPTER 2 INSTALLATION AND SETUP 3 Typeaname that uniquely identifies the AccuVault RDX on your network Click 0K A dialog box opens alerting you that you must restart the server to apply changes 4 Click 0K to restart the server Note Do not add the domain at this time Restart the server after adding the computer name then return to the dialog box to add the domain ADDING THE ACCUVAULT RDX TO THE DOMAIN You must add the AccuVault RDX to the same network domain where your remote computer clients reside Remote computer clients refers to the systems that you intend to back up with the AccuGuard software To add the AccuVault RDX to your network domain 1 Click Provide computer name and domain from the AccuVault RDX initial tasks window 2 Click Change The Computer Name Domain Change dialog box opens 3 Select the Domain radio button and type the network domain name The remote computers that you intend to back up with the Important AccuVault RDX must be members of the same domain A dialog box opens alerting you that you must restart the server to apply changes 4 Click OK to restart the server 22 PRODUCT MANUAL 1019661 Preliminary SETTING THE REGION AND LANGUAGE To set the region and language 1 Goto Start Control Panel Region and Languages or may be Regional and Language Options 2 Make your d
80. nse Malicious Software Removal Clean On Upgrade Before installation of the software the software will check and remove certain malicious software listed at http www support microsoft com kbid 890830 Malware from your device When the software checks your device for Malware a report will be sent to Microsoft about any Malware detected or errors that occurred while the software was checking for Malware No information that can be used to identify you is included in the report You may disable the software s Malware reporting functionality by following the instructions found at http www support microsoft com kbid 890830 Network Connectivity Status Icon This feature determines whether a system is connected to a network by either passive monitoring of network traffic or active DNS or HTTP queries The query only transfers standard TCP IP or DNS information for routing purposes You can switch off the active query feature through a registry setting Windows Time Service This service synchronizes with time windows com once a week to provide your computer with the correct time You can turn this feature off or choose your preferred time source within the Date and Time Control Panel applet The connection uses standard NTP protocol Use of Information Microsoft may use the computer information error reports and Malware reports to improve our software and services We may also share it with others such as hardware and software
81. ocation or even just to your desktop You can also restore by right clicking the files and clicking Copy in the menu then open the folder where you want to copy the files and right click Paste RESTORING FILES AND FOLDERS 1 Find the protection plan archive time In addition to restoring an individual file or a group of files the software can restore an entire archive at a given point in time Generally you only need to restore an entire archive in the case of moving files accidental deletion restoring a system after a disk change or crash etc The process of restoring an entire archive begins with finding the archivetime for the plan you want to restore Refer to Finding a Protection Plan Archive Time 72 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 Select the archive time you want to restore and the Explore and Restore buttons in the lower right portion of the screen become active Click Restore and Pointin Time Restore dialog box appears 2 Choose how to restore There are two basic questions to answer when restoring a Files and Folders protection plan What location or folder should choose to restore my files gt Should I replace existing files Restore Location gt Original location Your files can be restored to their original folder from which they were archived This is the default operation If the folder which contained the files at the time the files were archived no longer e
82. ocation services systems engineering services programming reinstallation of Customer s operating system or application software firmware or code updates or operational procedures of any sort Customer shall provide Tandberg Data with full and free access to Product to allow Tandberg Data to perform OSS Tandberg Data requires a credit card number prior to shipping an OSS unit You must agree to ship the original unit back to Tandberg D ata using the OSS packaging which includes the return ship label within 10 calendar days from the time you receive your replacement f Tandberg Data does not receive your original unit within 10 days we will charge your credit card for the OSS unit at the retail purchase price ACCUVAULT RDX 87 Preliminary APPENDIX C WARRANTY AND EULA INFORMATION 88 ADVANCED EXCHANGE SERVICE OPTION The ADvanced EXchange ADEX Service is available in many regions at no charge during the first year of the warranty period for customers needing a replacement unit at the time they receive a Return Material Authorization RMA number from Tandberg Data Service Support See the Support section of the Tandberg Data web site www tandbergdata com for more details With the ADvanced EXchange Service option Tandberg Data will ship a completely reconditioned replacement unit same configuration as customer s purchased unit to the customer before receiving the defective unit back from the customer This ADEX unit will
83. om a remote site 1 Configure storage at the remote site for the plan to use Attach a removable storage deviceto the remote computer that you want to protect If USB connected make surethe server supports at least U SB 2 0 It will appear in the Computer window with a local drive letter for example Sharethe root of the drive and allow Full NTFS permissions to the Domain Admin Group You can configure a NAS device with a share instead so long asthe share is accessible to AccuG uard Enterprise SEPTEM BER 2010 ACCUVAULT RDX 47 Preliminary CHAPTER 4 STO RE MANAGEMENT 48 2 PRODUCT MANUAL Add astore to the share at the remote site In AccuG uard Enterprise click the Stores folder and choose the Add a Store action the Add Store Wizard select etwork D rive click the link to map a network drive or add a network location Map a drive to the share on the removable storage device choosing a drive letter for the mapped drive and entering the UNC path to the share e g lt remote computer name gt lt share name gt Once mapped the share appears in the Select a Network D rive window Select the share and click N ext Namethe store with a unique name for example the permanent store name plus temp Click N ext Prepare the store by clicking Prepare Now and complete the Add Store Wizard Add a protection plan for the remote computer In AccuGuard Enterprise expand the Remote Computers folde
84. on N oticethe Storage location value is drive letter 2 bjectStore This is a hidden system folder The name that you entered is used in the AccuGuard interface After clicking Finish the new store is added to the Stores folder and can be used by protection plans FiLE FOLDER STORAGE Note This option is provided primarily for legacy purposes In earlier versions of the software stores were normally created at the folder level Choosing this option allows you to reconnect to those stores Choose File Folder if you want to create or reconnect to a store in a folder a locally attached disk drive Select the folder via the link Click here to select a folder If this is a new store you will be prompted to give it a name Enter a descriptive name for your new store After the store has been created this name is displayed in the left hand tree pane under the Stores folder Click Nextto continue with the Add Store Wizard In most cases click N ext on the Shared Folder screen to accept the default settings If you don t want to make this store available to remote computer protection plans uncheck the box then click N ext If thefolder is an existing store perhaps from a previous installation of the software the Prepare Store screen will have a Reconnect button Otherwise it will have a Prepare now button Preparing a store creates the file and folder structure used by the software to store and track your protected data Not
85. on databases configured in the Full recovery model will be truncated at the end of a protection plan run Thetruncation of logs will not shrink the size of a transaction log file but instead clear space within the transaction log file for the creation of new log records To create a protection plan for SQL select Create Protection Plan from either the Local Plans folder or from a remote computer located within the Remote Computers folder then choose SQL D atabases to begin the Add SQL Server Protection Plan wizard The wizard will display alist of all databases grouped by their instance names as well as each database operational state and recovery model Place a checkmark next to each database you wish to protect To havethe software truncate the database transaction logs thereby allowing SQL to continue logging without growing the transaction log file size place a checkmark in the checkbox Truncate logs with full backups Note The Truncate logs with full backups switch is ignored on protected databases configured for the Simple recovery model Click N ext to continue to the Select a Store screen Highlight the store where you want the protected data to reside then dick Nextto continueto the Temporary Files screen ACCUVAULT RDX 59 Preliminary CHAPTER 5 PROTECTION PLANS 60 On the Temporary Files screen you can override the default Temporary Files folder location The path specified is local to the server running the plan
86. one To remove all restore points from an archive you must delete the archive Expired items can be removed purged from the recycle bin with a store purge task To create a store expiration task select the store from the Stores folder in the left hand console tree then click Create Store Task from the Actions pane Choose Create Store Expiration Task on the Create Store Task screen then enter a meaningful name for the expiration task N ext optionally set up a schedule for automatically running thetask N ote Regardless of schedule you can always run the task manually at any time Finally review the task settings then click Finish to create the task and exit the Create Store Expiration Task wizard You will be prompted for the password of the account specified to run the plan STORE PURGE Expired items can be removed purged from the Recycle Bin with astore purge task Purging also scans the entire store for data no longer referenced Unreferenced data is then deleted and the integrity of the store is verified before the purge process is completed To create a store purge task select the store from the Stores folder in the left hand consoletree and then click Create Store Task from the Actions pane Choose Create Store Purge Task on the Create Store Task screen then enter a namefor the purgetask N ext set up a schedule for automatically running the task if desired Note Regardless of schedule you can always run the task manua
87. ore Quarantined Items folder A quarantined item is no longer available from the store but if the data is available on primary storage it will automatically be replaced repaired in the store during the next protection plan run Each item listed in the Q uarantined Items folder has either a red flag indicating that the item has not yet been repaired or a green check indicating that the item has successfully been repaired Items with green checks can be deleted safely from the Quarantined Items folder Note Note Do not attempt to manually repair quarantined items Contact Technical Support for assistance Verification can be accomplished in two ways with full verification or by sampling Full verification performs an intensive scan of the entire store whereas sample verification only verifies a portion of the store With sample verification the entire store is verified after 256 runs of the verification process To create a store verify task highlight the store in the Stores folder and then select the Create Store Task action In the Create Store Task screen choose Create Store Verify Task to open the Create Store Verify Task wizard Enter a name that describes the purpose for this verify task Click N ext Choose whether to verify the entire store contents or to perform random sample verification with each run of the task Click ext Configure a schedule for automatically running the task if desired Click N ext Review the settings
88. otection plan for a remote computer To create a local data protection plan 1 Add astore see page 29 or usethe pre configured store that is available with the AccuGuard software 2 Click on Local Plans from the left pane Click Create a Protection Plan from the right pane Thefollowing screen opens 32 PRODUCT MANUAL 1019661 Preliminary B What type of data wouk you like to protect fsa 3 Select oneof thefollowing Files and Folders SQL D atabases or Exchange Data Note The AccuGuard software detects whether the remote computer runs SQL Server or Microsoft Exchange The options to select SQL Databases or Exchange Data only apply if the remote computer has SQL or Exchange installed 4 Click Add from the Enter Folders to Protect dialog box These instructions assume you selected Files and Folders If you selected SQL Databases or Exchange Data the instructions are similar The Browsefor Folder dialog opens Select a folder to be scanned X je dif evo ai noted 5 Select the System folders that you want to include the local protection plan Click 0K 6 Click Next from the Enter Folders to Protect dialog box 7 Select the store where the data for the protection plan will be archived Click Next 8 Typeaplan name Click Next The following Scheduled Task dialog box opens SEPTEM BER 2010 ACCU VAULT RDX 33 Preliminary CHAPTER 2 INST
89. p down list See Use Existing Store for more information If no storage locations exist on the drive this option will be disabled To create a new store choose Add new and enter a descriptive name for your new store After the store has been created this name is displayed in the left hand tree pane under the Stores folder In most cases click N ext on the Shared Folder screen to accept the default settings If you don t want to make this store available to remote computer protection plans uncheck the box then click N ext If this is an existing store the Prepare Store screen will have Reconnect button Otherwise it will have a Prepare now button Preparing a store creates the file and folder structure used by the software to store and track your protected data Note Ifthe option is shown the Use NTFS only media layout only for backward compatibility checkbox should normally be left unchecked This option is only needed if this store will be the target of a store copy task and the source store is a legacy store that only supported NTFS formatted disks ACCUVAULT RDX 41 Preliminary CHAPTER 4 STO RE MANAGEMENT Click the Prepare now or Reconnect button When the prepare or reconnect process is complete the progress indicator will show Preparation Complete and the Next button is enabled Click N ext to continue to the Store Added screen The Store Added screen shows a high level summary of the store configurati
90. r select the Computers group right click and select Add Computer Add the remote computer by machine name or IP address N ote Exchange and SQL require the machine name Click on the newly added computer In the Actions pane select Create Protection Plan Step through the protection plan wizard Givethe plan its permanent name The plan name will not change Add thedesired folder selections and select to usethestore created in step two Run the plan onetime The baseline is generated and stored Run the plan at least two more times so items in the store are verified Set the plan to run to the permanent store Oncethe store copy task completes in AccuG uard Enterprise under Remote Computers All Computers select the remote computer The plan appears in the center pane Highlight the plan In theActions pane select Plan Settings On the Settings tab click the Change button Choose the permanent seeded store from the list of available stores Click OK Click OK again RemovetheU SB device properly with the Safely Remove H ardwareicon in thesystem tray This action will flush buffers prior to removal Ship the USB device and connect to the AccuVault RDX From the AccuG uard Enterprise list of stores removethe store on the removable media since it has an incorrect device path now In AccuGuard Enterprise select the store In theActions pane select Remove Store Accept the default to keep the data on the media for future u
91. r 2010 Initial release Note The most current information about this product is available at Tandberg Data s web site www tandbergdata com PRODUCT MANUAL 1019661 Preliminary PRODUCT WARRANTY CAUTION TheAccuVault RDX by Tandberg Data Corporation is warranted to befree from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the appliance shall not apply to failures caused by gt Physical abuse or use not consistent with the operating instructions or product specifications ww Repair or modification by any one other than Tandberg Data s personnel or agent in a manner differing from the maintenance instructions provided by Tandberg Data ww Removal of the Tandberg Data identification label 5 b d Physical abuse dueto improper packaging of returned unit Note Referto the end user license agreement see Appendix C for additional product warranty information regarding Windows Storage Server 2008 If problems with theAccuVault RDX occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Caution Returning the AccuVault RD X in unauthorized packaging may damage the unit and void the warranty If you a
92. r information on adding remote backup clients gt Read Chapter 4to learn about AccuGuard store management gt Read Chapter 5 for information on managing protection plans gt Read Chapter 6for information on how to access and restore archived data Supplemental Information gt Read Appendix A for troubleshooting information gt Read Appendix B for product specifications gt Read Appendix C for product warranty and end user license agreement EULA information RELATED PUBLICATIO NS For additional information about theAccuVault RDX refer to thefollowing publications which are available at ww w tandbergdata com gt AccuVault with AccuGuard Quick Start Guide part number 1019089 gt AccuVault Knowledge Base articles available online at www tandbergdata com SEPTEM BER 2010 ACCUVAULT RDX VII Preliminary NOTES VIII PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 PRODUCT OVERVIEW The Tandberg Data AccuVault RDX is a centrally managed LAN attached disk based appliance that provides an affordable all in one data protection solution for small to medium businesses with limited IT resources The AccuVault RDX runs Windows Storage Server 2008 and comes installed with AccuGuard Enterprise data protection software The combination of the AccuVault RDX with AccuGuard allows you to protect up to five remote clients from one central data location This chapter provides an overview of the AccuVa
93. re data from an archive Local Plans folder or protection plans configured for a remote computer by selecting the Restore action selecting an archive time that is listed as Available in the Status column and then clicking Explore at the bottom of the page A Windows Explorer view of the archive recovery point appears Click on the folder in the window just like you would in any Windows Explorer view and see your individual files You can open any of the files by double clicking on the file and using the appropriate application to view the file When viewing afile the file will be opened as a read only file You can restore a file by using the copy and paste or drag and drop method or by right clicking a file or folder and selecting Restore from the menu If you select Restore see Step 2 of Restoring Files and Folders on page 73 DRAG AND DROP RESTORE You can restore a single file or groups of files using the same standard drag and drop or copy and paste methods that you use when transferring your files within Microsoft Windows Explorer Restoring a file begins with finding the protection plan archive time you want to explore Refer to Finding a Protection Plan Archive Time Click on an archive time and the Explore and Restore buttons will become active Click Explore and in a few moments the Windows Explorer view will open You can now navigate the data you archived You can restore by using your mouse to drag files to a folder l
94. re returning the unit for repair package it in its original packaging or in replacement packaging obtained from your vendor CONTACTING TANDBERG DATA CORPORATION SEPTEM BER 2010 Visit the Support section of the Tandberg Data web site http ww w tandbergdata com for information on contacting Technical Support ACCUVAULT RDX TT Preliminary NOTES IV PRODUCT MANUAL 1019661 Preliminary Contents About This vii Product Overview 1 AccuVault RDX System Components 2 AccuGuard Enterprise Software 3 AccuGuard Enterprise User Interface Overview 6 Best lt 10 Installation and 15 Software System 16 Recommended Network 1 16 Installation Overview 17 Step 1 Unpack the AccuVault RDX 17 Step 2 Connect Network and Power 18 Step 3 Configure AccuVault RDX LCD 18 Step 4 Connect to the AccuVault RDX via Remote Desktop 19 Step 5 Configure Windows Storage Server Settings 20 Step 6 Verify System Configuration on Remote Client
95. remote computer opens the Windows Event Viewer for the remote computer ADDING REMOTE COMPUTERS Note For best results you should use the same domain administrator account to schedule plans for your remote computers as for administering your AccuVault RDX server To add a remote computer select the desired computer group for your computer then select its Add Computer action This will open a screen where you can specify the computer by either browsing the network not supported on Windows XP or Windows 2003 searching the Active Directory if applicable or typing in the computer name 38 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 STORE MANAGEMENT A store is a storage location targeted by local and remote protection plans for keeping archived data common content and associated cataloging information After a store is created it will appear in the Stores folder From the Stores folder you can see and manage storage that has been prepared for the software Information such as the storage name size of the storage status Available or Offline and the drive designation of the disk are displayed in the status center pane Part of creating a store is preparing the storage As part of the store preparation process the software automatically creates the following folders gt Archives Archives contain time stamped catalog entries restore points grouped by plan name gt Quarantined Items Stores can b
96. restoring asystem after a disk change or crash This software protects Microsoft SQL databases using the Microsoft SQL VSS Writer included with newer versions of Windows When a database is backed up by the software the VSS Writer is invoked and the files that compose the database are backed up in an open state while databases are mounted N ew transactions are deferred in memory while the existing database and Transaction Log files are backed up The databases are left in an open state in the store targeted by the protection plan The software does not allow you to restore the database files to the original location You must always choose an alternate location for restoration The software never restores the database files back to their original location due to the potential of corrupting running databases After restoring you will need to reattach the database to the SQL Server Whether the goal is to replace an existing damaged database or simply to recover data from a table or tables will determine if you should move the restored files to the original location of the database files or leave them in their restored location N ever overwrite your original database files Rename them and later delete them when your recovery is complete The process of restoring a protection plan begins with finding the archivetime in AccuGuard for the plan you want to restore Select the archive time you want to restore and the Restore button the lower
97. rg Data also reserves the option to replace the entire Product with a comparable Product or refund the then current purchase price of the Product Tandberg Data Products or parts that are replaced or repaired under this warranty are warranted for the remaining unexpired portion of the original warranty period This constitutes Purchaser s sole and exclusive remedy in the event of a defect Warranty registration must be completed and verified prior to any warranty claims This limited warranty covers defects encountered in the normal use of the Product during the warranty period and does not apply under the following conditions Product is damaged due to physical abuse mishandling accident negligence or failure to follow operating instructions Product is modified by Purchaser in any manner other than that for which it was intended or otherwise approved by Tandberg Data including but not limited to tempestizing ruggedizing and or militarizing the Product damage or defects caused by the use of unauthorized parts or by unauthorized service the Product has been subject to unsuitable operating or physical conditions outside those recommended in Product specifications as provided by Tandberg Data Product has its serial numbers altered or removed or Product is damaged dueto improper packaging of the warranty return to the Tandberg Data dealer or Tandberg Data With respect to items manufactured or supplied by athird party which aresold by Tandberg D
98. roup underneath for adding your remote computers to the software At the top level actions for Remote Computers include Remote Computer Description Action Add Group For organizational purposes you can group your remote computerstogether under a meaningful heading or group name For instance any remote computers you add to the All Computers folder are listed in the All Computers group To streamline organization you could create a specific group for all computers in the sales department To create a new group click Add Group and enter a name Any computer you add to your custom group is automatically added to the All Computers group Conversely any computer you remove from your custom group is not automatically removed from the All Computers group The computer is not completely removed until you remove it from the All Computers group View Log Click the View Log action for remote computersto see the commands that have run for remote computer plans See Log Files on page 77 for more information Actions availablefor remote computers in the sub folder Remote Computers section include Remote Computer Description Action Protection Plans Select the Protection Plans action to show all protection plans for the selected remote computer From this view each plan can be manually run reconfigured scheduled and deleted SEPTEM BER 2010 ACCUVAULT RDX 9 Preliminary CHAPTER 1 PRO
99. rprise software To add a remote computer 1 Expand Remote Computers in the left hand tree pane Click All Computers from the left pane Click Add Computer from the right hand pane Thefollowing screen opens ACCUVAULT RDX 27 Preliminary CHAPTER 2 INSTALLATION AND SETUP 8 How would you like to add one more computers to the group gt Browse Network gt Search Active Directory gt Type the Computer 2 Select one of the methods listed browse network search active directory or type computer name to add a computer Thefollowing screen shows an example of the Browse N etwork method Nc bes 025 bod Morse Compie De 095 bow 3 Click 0K to add the computer 4 Repeat the process to add more remote computers 28 PRODUCT MANUAL 1019661 Preliminary STEP 9 CREATE A DATA PROTECTION PLAN SEPTEM BER 2010 Creating a data protection plan for a remote computer is a two part process This section describes the following gt Adding a store gt Creating a data protection plan ADDING A STORE A store is a virtual storage location that contains archived deduplicated data and its associated cataloging information A single store can betargeted by one or more protection plans Note AccuGuard ships with a preconfigured store that you can use to get started If you use the preconfigured store you can skip this section and go to Creating a dat
100. rs underneath ARCHIVE MANAGER The top level category in the console tree is called Archive M anager Actions defined for Archive M anager affect the overall system Select the A bout action to view product version information From here you can also gather product logs and history information useful when working with product support personnel Select the Check for U pdates action to see if any product updates are available If so you will be given the opportunity to download and install them Prior to updating you should close any open Archive M anager dialogs Select the Properties action to manage license keys checkup reporting and ViewStor settings 6 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 STORES A storeis astorage location targeted by local and remote protection plans for keeping archived data common content and associated cataloging information After a store is created it will appear in the Stores folder From the Stores folder you can see and manage storage that has been prepared for the software Information such as the storage name size of the storage status Available or Offline and the drive designation of the disk are displayed in the status center pane Part of creating a store is preparing the storage As part of the store preparation process the software automatically creates the following folders Store Sub Folders Description Archives Archives contain time stamped ca
101. rst screen Select Storage Groups lists the available Exchange Storage Groups Check the box for each storage group you wish to protect then click Next to continue to the Select a Store screen Highlight the store where you want the protected data to reside A storein this context refers to the storage area within the AccuVault RDX and not Exchange Click N ext to continue to the Temporary Files screen On the Temporary Files screen you can override the default Temporary Files folder location The path specified is local to the server running the plan The temporary files folder is the location used to build and stage objects before transfer to the store By default the folder is located at C Documents and Settings lt current user account gt Local Settings Temp on the server being protected The software requires enough free disk space in the Temporary Files folder to process the single largest file being protected Specify a drive other than the C drive if enough disk space exists on an alternate drive If thereis not enough free disk space enter the store variable to specify a temp directory within the store the plan targets As Exchange databases can often exceed the size of a boot volume it is highly recommended you adjust this setting Click N ext to continueto the Enter Plan N ame screen 58 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 Give your plan a descriptive name then click Next to continue to the Scheduled T
102. ry CHAPTER 5 PROTECTION PLANS Give your plan a descriptive name then click Next to continue to the Scheduled Task screen where you can set up a schedule to automatically run the plan You can also specify a different user account for running the plan See Scheduling Protection Plans for more information Click N ext to go to the final screen where you can review the settings Click the Back button to change settings or click Finish to close the protection plan wizard and create the plan You will be prompted for the password of the account specified to run the plan See Running Editing and Removing a Plan on page 62 for information about using protection plans ADDING AN EXCHANGE PROTECTION PLAN The software detects Microsoft Exchange 2003 or Exchange 2007 on the computer you are protecting If either product is installed the protection plan type Exchange Storage Groups is enabled An Exchange Storage Groups protection plan protects all of the required Exchange Storage Group files for each storage group selected The software queries Exchange for their location there is no need to specify folders for protection Each plan run truncates all eligible log files To create a protection plan for Exchange select Create Protection Plan from either the Local Plans folder or from a remote computer located within the Remote Computers folder N ext choose Exchange Storage Groups to begin the Add Exchange Protection Plan wizard The fi
103. ry points regardless of age You can increase or decrease this setting but the software will always keep at least one recovery point The store expiration settings will have no effect until a Create Store Expiration Task is created and run at which time the software scans the store for recovery points older than the retention days setting Recovery points older than the retention days setting excluding the minimum number to keep are moved to the Recycle Bin of the store A catalog for a recovery point remains in the recycle bin until it is either restored back to the original archive via the Restore action or itis deleted by running the store purge task Note individual archives have their own properties page where you can override the store expiration settings Sharing Protection plans for remote computers archive the files to a store through a shared folder You can edit the share settings and create additional shares from the Sharing tab on the store property page If there is more than one share for the store you can select which one aremote computer protection plan uses when you are creating the plan on the Select a Store page of the protection plan wizard Existing remote computer protection plans can be changed to use a different share by clicking the Plan Settings action and then Clicking the Change button of the Settings tab Bandwidth You can control bandwidth utilization from the Bandwidth tab on the store prop
104. s 23 Step 7 Run AccuGuard Enterprise software 25 Step 8 Add Remote lt 27 Step 9 Create a Data Protection 29 Step 10 Create Local Protection Plan optional 32 Step 11 Schedule a Store 34 Remote Computers 37 Adding Remote lt 38 Store 39 Adding nii 40 Using Existing 5 43 Removing 5 43 Creating Store TaSKS oar eae Co o x OR EFE OR 44 Describing Store Actions ra dad Ee Xo eed RO CC S xn 52 Using Store Properties 53 SEPTEM BER 2010 ACCUVAULT RDX v Preliminary vi 5 Protection lt 55 Creating Protection lt 56 Scheduling Protection lt 61 Running Editing and Removing Plan 62 Viewing Protection Plan 5 5 66 Archived 69 Finding a Protection Plan Archive 70 Exploring and Restoring Folders a
105. se Click Continue 1019661 Preliminary SEPTEM BER 2010 9 10 11 12 13 Reconnect AccuG uard Enterprise to the store In AccuG uard Enterprise select Stores In the Actions pane select Add Store If the store is located at the root of a removable USB device in the Add Store Wizard select Disk Drive then select the drive letter of the USB device Click N ext In the Storage window select the Use existing radio button The field becomes active and you can then select the storeon the USB device Click OK Click N ext then click the Reconnect button then click Finish If the storeislocated in afolder on the USB device do not select Disk Drive select File Folder and click the link to select a folder Browse to the folder on the USB device that contains the store then finish reconnecting to the store If the store resides on a NAS share in the Add Store Wizard select N etwork Drive browse to the folder that contains the store then finish reconnecting to the store Create a store copy task to synchronize the store on the removable device with a permanent store If you have not created the permanent store yet do so now In AccuG uard Enterprise select the store on the removable media In the Actions pane select Create Store Task the dialog box that opens choose Create Store Copy Task Select the source and destination stores The source store is the store on the removable media Select the
106. sing documents spreadsheets presentations projects and the like are examples of dynamic content files because they may be opened and edited As noted above this software reduces the size of your backups dramatically This dramatic reduction occurs because during each plan run the software finds the changed bytes and metadata of each file and stores only those changes to the disk Therefore by creating a protection plan that targets the largest number of dynamic files that are most likely to change over time you will enable the software to achieve the greatest data reduction Backup scenarios This software offers you the flexibility to create backup processes that fit your needs You can choose exactly which folders to back up and you can run protection plans as often as needed even more than once per day The software allows you to designate specific storage for specific protection plans When determining how you want to store your data by using this software it may help to think about what files you might need to recover most often or which files are most important and schedule the protection plans that protect those files to run most often SEPTEM BER 2010 ACCU VAULT RDX 11 Preliminary CHAPTER 1 PRODUCT VERVIEW 12 MANAGING USER ACCOUNTS Windows denies or grants access to its resources by means of user accounts When running this software in a domain create a domain user account solely for use by this
107. software Add the account to the Domain Admin Group thereby allowing the account access to required resources Specify this account from the Create Protection Plan or store task wizard schedule page or in the Run as field of the scheduled task of each protection plan If the AccuVault RDX or the remote computer is in a workgroup not a domain then a matching user account and password must be created for the AccuVault RDX and each remote computer This user account must be a member of the local Administrators group Log on to the AccuVault RDX with this account When creating remote computer protection plans specify the account for the remote computer in the Run as field of the scheduled task This configuration will allow credentials to pass through to the other computer for access to necessary resources Note Do notuse administrator accounts with blank passwords RUNNING A BASELINE PROTECTION PLAN Follow these guidelines when you run a protection plan for the first time 1 Addtheremote backup dients in AccuGuard Enterprise see page 27 2 Create a protection plan for each remote computer see page 29 3 Schedule the initial protection plan for each remote computer to run one time Run each plan at separate times so that at any given time you only have one plan running By following these guidelines you will have created a baseline protection plan for each remote computer Oncethe initial protection plans have completed you ca
108. ss applicable law gives you more rights despite this limitation you may use the software only as expressly permitted in this agreement In doing so you must comply with any technical limitations in the software that allow you to use it only in certain ways For more information see the software documentation or contact Tandberg Data Except and only to the extent permitted by applicable law despite these limitations you may not work around any technical limitations in the software reverse engineer decompile or disassemble the software make more copies of the software than specified in this agreement publish the software for others to copy rent lease or lend the software or use the software for commercial software hosting services Except as expressly provided in this agreement rights to access the software on this server do not give you any right to implement Microsoft patents or other Microsoft intellectual property in software or devices that access this server You may use remote access technologies in the software such as Remote Desktop to access the software remotely from another device You are responsible for obtaining any licenses required for use of these protocols to access other software 4 DATA STORAGE TECHNOLOGY The server software includes data storage technology called Windows Internal Database Components of the server software use this technology to store data You may not otherwise use or access this tech
109. t copy of the server software is installed on the server you may access boot from display and run it solely in the event of a failure malfunction or corruption of the primary operating copy of the server software and only until the primary operating copy has been repaired or reinstalled You are not licensed to boot from and use both the primary operating copy and the secondary boot copy of the server software at the same time b Recovery Copy You may use recovery copy solely to repair or reinstall the server software on the server APPROVED ADDITIONAL TEXT IF EMBEDDED SYSTEM IS AUTHORIZED TO BE LEASED UNDER THE OEM LICENSE AGREEMENT LEASED HARDWARE If you lease the server from Tandberg Data the following additional terms shall apply i you may not transfer the software to another user as part of the transfer of the server whether or not a permanent transfer of the software with the server is otherwise allowed in these license terms ii your rights to any software upgrades shall be determined by the lease you signed for the server and iii you may not use the software after your lease terminates unless you purchase the server from Tandberg Data NO RENTAL You may not rent lease lend or provide commercial hosting services with the software PRODUCT SUPPORT Contact Tandberg Data for support options Refer to the support number provided with the device BACKUP COPY You may make one backup copy of the software You may use it only
110. t of data processed by the plan gt The amount of data that was changed since the last run of the plan gt The amount of data that was stored on the backup disk On the first plan run the N ew files count equals the Files protected count and the number of Changed files is zero Also in this case the Total changed bytes count equals the Total processed bytes count The green color in the graph depicts the amount of data that is stored on the backup disk during this plan run The yellow color in the graph depicts the amount of data that the software has reduced or factored during this plan run 66 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 When the View Log link is opened you will see a log file containing more detail The log file includes statistics that require a couple of definitions gt Data reduction the ratio of New and changed data to the Total stored total amount of data written to the disk for this run of the plan gt CCF Ratio the ratio of the Protected data all of the data protected by the plan to the Total stored total amount of data written to the disk for this run of the plan Looking at the Result D etails for a plan that has run after some changes have taken place in the data and the plan has been run again you will see the amount of Total processed data stays about the same The software scans all of the files selected in the plan but identifies data that is new or changed
111. talog entries restore points grouped by plan name Quarantined Items Storescan be verified for referential and data integrity Any data found to be corrupt is moved to this folder The store will attempt to self heal on a subsequent plan run by putting a good version of the quarantined item into the store Recycle Bin When an item is expired its catalog entry is kept in this folder until the item is purged from the system When a protection plan runs for the first time an archive is created in the store that is targeted by the plan This archive appears in the left pane console tree as a sub folder of the Archives folder of the store and it is given the same name as the protection plan A recovery point is also created for exploring and restoring this point in time Each subsequent run of the plan adds another recovery point to the archive Actions available for an archive include Archive Action Description Restore To view recovery points select the archive and then click its Restore action Days containing recovery points are highlighted in bold font in the calendar Select the recovery point you want to restore and the Restore button at the bottom right of the screen will become active Click Restore and a restore dialog box appears Refer to Chapter 6 on page 69 for more information If the recovery point was from a Files and Folders protection plan the Explore button will also become active and you
112. that the storage containing that time is not available EXPLORING AND RESTORING FOLDERS AND FILES You can restore your entire protection plan or even restore single files using a drag and drop or copy and paste method With the Search action you can type part of the filename into the search bar and the software will begin to list matches for the filename Press Enter on the keyboard or dick the magnifying glass icon to the right of the text box to see the first 1 000 matches to your search You can also search by wildcard entries such as txt USING THE SEARCH BAR The search function is a quick and easy way to find any of the files archived with this software You can search for a filename by typing part of the filename in the search bar or by typing in a wildcard The search function looks for all files that this software has ever archived Therefore a disk does not need to be present when performing a search Entering a filename searching for one file It is not necessary to remember an entire filename when you search by filename You can simply enter the first three characters and the software will display filenames that match For example knowing that you might have some files beginning with the word microsoft you can type mic and the software will display filenames beginning with mic Scroll up and down and dick on a filename or dick on the search icon at the right of the text box When you find thefile you are
113. the Restore action Days containing recovery points are highlighted in bold font in the calendar Select the recovery point you want to restore and the Restore button at the bottom right of the screen becomes active Click Restore and a restore dialog box appears Refer to Chapter 6 on page 69 for more information If the recovery point was from a Files and Folders protection plan the Explore button will also become active Search In addition to using the Restore action to explore and restore local plan recovery points you can search for files archived by local plans by clicking the Search action Refer to Using the Search Bar on page 70 for more information Export Plan History You can export protection plan histories into an Excel spreadsheet xls format 8 PRODUCT MANUAL 1019661 Preliminary Local Plan Action Description Event Viewer To aid in troubleshooting this software records its activity View Log in log files and writes significant events to the Windows Application Event Log See Log Files on page 77 for more information Clicking the Event Viewer action for local plans opensthe W indows Event Viewer for the AccuVault RDX Click the View Log action for local plans to see the commands that have run for local plans and store tasks REMOTE COMPUTERS The Remote Computers folder contains the remote computers clients section of the console tree Thisfolder has an All Computers g
114. the store from the AccuG uard Enterprise console tree that you want the store copy task to be associated with and then click the Create Store Task action This action opens the Create Store Task wizard with the selected store shown in the Source Store window of the Create Store Copy Task screen Other stores configured for this AccuVault RDX server are listed in the D estination Store window Click the Browse button to select a store on another AccuVault RDX You can reverse the source and destination lists by clicking the double ended arrow button You would do this if you wanted the store listed in the Source Store window to actually bethe destination store Select your destination store from the D estination Store window Contents of the highlighted store in the Source Store window are copied to the highlighted store in the D estination Store window Click N extto continue If thereis morethan one archive in this store for example morethan one protection plan is writing to this store you can copy all archives or a subset of archives Click N ext to continue ACCUVAULT RDX 45 Preliminary CHAPTER 4 STO RE MANAGEMENT On the Configure Recovery Points to Copy screen you can chooseto copy all recovery points or copy only the most recent recovery point M ake your choice then dick N ext to continue Enter a meaningful name for this task on the Copy Task screen then dick N ext to continue to the Schedule Copy
115. then dick Finish to create the task enter a password for running the task and exit the Create Store Verify Task wizard You can manually run the task from the console at any time by selecting the store in the Stores folder then selecting the verify task in the center pane and selecting Run in the Actions pane STORE EXPIRATION By default all data is retained indefinitely in a store A store expiration task lets you set the number of days that data is retained in a store and how often to expire the data Only one store expiration task is allowed per store Oncethetask is created you can edit the retention settings from the store Properties action To change the retention settings select the store in the Stores folder of the AccuGuard Enterprise tree console then dick the Properties action to open the Properties page Click the Expiration tab to edit the expiration settings The expiration process looks at each archive within the store to determine what is eligiblefor expiration and moves those point in time catalogs restore points to thestore Recycle Bin The expired restore points are longer exposed but their data is still in the store 50 PRODUCT MANUAL 1019661 Preliminary SEPTEM BER 2010 Note Asa safety precaution the most recent ten restore points in an Archive will not expire even though they may meet the expiration criteria You can change this setting from the Edit Settings action but the minimum value allowed is
116. tion plans are plans that run on and protect data on remote computers clients where the protected data is deduplicated prior to being sent to the store for archiving Note Prior to creating a protection plan you will need to create a store for keeping your archived data See Storage for more information To create a protection plan open Archive M anager Select either the Local Plans folder or a remote computer depending on where the data resides that you want to protect Click the Create Protection Plan action and choose a plan type Files and Folders Exchange Storage G roups or SQL D atabases to start the protection plan wizard You must provide the following information to complete the protection plan wizard gt Thefolders Exchange Storage Groups or SQL Server databases to protect Which storeto use gt A namefor the plan gt A scheduling option and the administrator account credentials needed to run the plan When a protection plan is highlighted in the results center pane of the interface theActions pane will contain actions applicableto that plan From the Actions pane you can run a plan view its results view the history of a plan and modify a plan See Run Edit Remove a Plan for information about using protection plans See the following sections for more information about creating protection plans gt Adding a Files and Folders Protection Plan gt Adding an Exchange Protection Plan gt Ad
117. to reinstall the software on the device PROOF OF LICENSE If you acquired the software on the device or on a disc or other media a genuine Certificate of Authenticity label with a genuine copy of the software identifies licensed software To be valid this label must be affixed to the device or included on or in Tandberg Data s software packaging If you receive the label separately it is not valid You should keep the label on the device or packaging to prove that you are licensed to use the software To identify genuine Microsoft software see http www howtotell com TRANSFER TO A THIRD PARTY You may transfer the software only with the device the Certificate of Authenticity label and these license terms directly to a third party Before the transfer that party must agree that these license terms apply to the transfer and use of the software You may not retain any copies of the software including the backup copy NOT FAULT TOLERANT The software is not fault tolerant Tandberg Data installed the software on the device and is responsible for how it operates on the device RESTRICTED USE The Microsoft software was designed for systems that do not require fail safe performance You may not use the Microsoft software in any device or system in which a malfunction of the software would result in foreseeable risk of injury or death to any person This includes operation of nuclear facilities aircraft navigation or communication systems and air
118. torage groups 74 restoring protection plan files and folders 72 restoring SQL Server databases 75 running a protection plan 63 S scheduling protection plans 61 search bar using 70 searching for archived plans 70 service contacting Tandberg Data iii product limited warranty 86 software best practices 10 softwarefeatures 3 specifications environmental 84 power 84 software 84 SQL Server creating aprotection plan 59 restoring databases 75 store actions 52 adding AccuGuard 29 creating astorecopy 34 creating a store expiration task 50 creating a store purgetask 51 creating a store verify task 50 creating storetasks 44 properties 53 removing 43 seeding a store copy from remotesite 47 useexisting 43 store tasks copy 34 45 expiration 50 purge 51 verify 50 system components 2 1019661 Preliminary system configuration settings for remote cients 23 system requirements for remote clients 16 T Tandberg Data contacting iii troubleshooting logfiles 77 remote computer connections 79 U user interface overview 6 V verifying astore 50 viewing results 66 W warranty product limited warranty 86 product warranty caution iii Windows Storage Server basic end user license agreement 89 Windows Storage Server required settings 20 workgroup environment running AccuGuard Enterprise 12 SEPTEM BER 2010 ACCUVAULT RDX Preliminary INDEX 95 INDEX Notes 96 PRODUCT MANUAL 10196
119. uld take up a significant amount of space on your storage disk If you have collections of music video or photos that are multiple gigabytes in size you may want to protect these files by using a second store a second disk and use your primary storage for your important business type data While editing a protection plan from its Plan Settings page you can easily exclude file types from your plan In the Folders tab click the Exclude file types button to display a list of predefined file types that can be excluded There are several categories of file types that you can exdude from a protection plan To expand these categories click the plus sign Select the file types you want to exclude by checking the appropriate boxes The Folders tab then updates with the file types that are exduded Changing a Protection Plan Schedule You can change a protection plan run schedule by dicking on its Edit Schedule action See Scheduling Protection Plansfor information about scheduling protection plans ACCUVAULT RDX 65 Preliminary CHAPTER 5 PROTECTION PLANS REMOVING PROTECTION PLANS A protection plan can be removed by clicking its Delete Plan action After clicking D elete Plan you will be asked to confirm the action From the confirmation dialog box you can choose to delete the associated configuration file this is checked by default and the associated archive this is not checked by default If you do not delete the associat
120. ult RDX s hardware and software features and includes the following sections gt AccuVault RDX system components gt AccuGuard Enterprise software features gt AccuGuard Enterprise user interface overview Best practices ACCUVAULT RDX 1 Preliminary CHAPTER 1 PRODUCT VERVIEW AccuVAULT RDX SYSTEM COMPONENTS The following illustration shows the front and back panel components of the AccuVault RDX RDX Dock RDX cartridge eject button Power button LCD panel K lock security slot Power connector UU FP WU N P Keyboard connector purple 2 PRODUCT MANUAL 10 11 12 13 14 HH M ouse connector green VGA connector U SB 2 0 ports 4 each Gigabit Ethernet port Microphone connector pink Audio Line O ut connector green Audio Line In connector blue 1019661 Preliminary ACCUGUARD ENTERPRISE SOFTWARE FEATURES SEPTEM BER 2010 AccuGuard Enterprise is designed for use with hard disk storage Built on innovative deduplication technology it virtually eliminates redundant data because unique data is stored only once The effective storage capacity of the disk is significantly increased making backup to disk fast easy and affordable Some key features of this software are gt Unique data stored only once data deduplication gt Archived data always available on disk gt Data recovery is easy and instantaneous gt Fast backups gt Easy to use
121. vendors They may use the information to improve how their products run with Microsoft software d Misuse of Internet based Services You may not use these services in any way that could harm them or impair anyone else s use of them You may not use the services to try to gain unauthorized access to any service data account or network by any means 6 BENCHMARK TESTING The software includes one or more components of the NET Framework NET Components You may conduct internal benchmark testing of those components You may disclose the results of any benchmark test of those components provided that you comply with the conditions set forth at http go microsoft com fwlink LinkID 66406 Notwithstanding any other agreement you may have with Microsoft if you disclose such benchmark test results Microsoft shall have the right to disclose the results of benchmark tests it conducts of your products that compete with the applicable NET Component provided it complies with the same conditions set forth at htto go microsoft com fwlink LinkID 66406 7 ALTERNATIVE VERSIONS The software may include more than one version such as 32 bit and 64 bit You may use the version licensed under this agreement 8 NOTICES ABOUT THE MPEG 4 VISUAL STANDARD The software may include MPEG 4 visual decoding technology This technology is a format for data compression of video information MPEG LA L L C requires this notice USE OF THIS PRODUCT
122. xists the software will create the folder b Alternate location You can restore your files an alternate folder that is a folder different from the one s from which you archived the files This option will preservethefolder structure of the archived data That is all folders and subfolders that existed when the protection plan archived the data will appear in the alternate folder you choose Torestoreto an alternate folder click theRestore files to drop down feature and click Alternate Location When this action is done the text next to Alternate location becomes active and is displayed as a blue link When the link Click here to select an alternate folder is clicked a dialog window opens where you can choose a folder to restore the files Restore O ptions There arethree options to choose from when replacing the files Choose M issing files if you do not want the restore operation to copy over files that are already in the restore location This option only restores files that arenot present in the folder where you have chosen to restore the files You might choosethisoption to only copy files you believe aremissing from afolder If you have chosen to restore the archiveto an alternatefolder then itis possible that all files will be restored since the alternate folder may not contain any of the files in the archive gt ChooseMissing files and files that are older if you want the restore operation to restore files that

Tandberg Data DPS3005 AccuVault RDX 1TB

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