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Acer Keyboard UI

1. 112 Replacing the Thermal Module 113 Replacing the RJ 11 Port 114 Replacing the Mainboard 116 Replacing the Bluetooth Board 117 Replacing the Modem Module 117 Replacing the USB 118 Replacing the Media Board 119 Replacing the TouchPad Bracket 121 Replacing the Finger Print Reader 121 Replacing the Upper 123 Replacing the LCD Module 126 Replacing the Speaker Module 130 Replacing the Keyboard ot eiut Ene eS pue gib EN Dr eee 131 Replacing the Switch Cover 132 Replacing the Hinge Covers 134 Replacing the ODD Module 135 Replacing the Hard Disk Drive Module 136 Replacing the DIMM Modules 136 Replacing the WLAN Module 137 Replacing the Lower 5 137 Replacing
2. Windows key Pressed alone this key has the same effect as clicking the Windows Start button 5 Chapter 1 Application key it launches the Start menu It can also be used with other keys to provide a variety of functions amp gt Open or close the Start menu amp 5 gt lt D gt Display the desktop amp gt E Open Windows Explore amp y gt lt F gt Search for a file or folder amp gt lt G gt Cycle through Sidebar gadgets amp gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp gt M Minimizes all windows lt 2 gt lt R gt Open the Run dialog box amp 5 gt lt T gt Cycle through programs on the taskbar amp gt lt U gt Open Ease of Access Center amp y gt X2 Open Windows Mobility Center amp gt lt BREAKs Display the System Properties dialog box amp gt lt SHIFT M gt Restore minimized windows to the desktop amp 5 gt TAB Cycle through programs on the taskbar by using Windows Flip 3 D amp gt lt SPACEBARs Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt 4y gt lt F gt Search for computers if you are on a network lt CTRL gt amp g gt TAB Use the arrow keys to cycle through programs on the taskbar by using Windows
3. Cem 15 Using the System Utilities 16 Acer GridVista dual display compatible 16 Hardware Specifications and Configurations 18 System Utilities 29 BIOS s is dasererat p o deeem e obit dette itid ddnde 29 Navigating the BIOS Utility 29 EET 30 Miis eps se oa Seco pP 31 eed ds ed ed din Eades cat hs Gare 32 ovd TT 35 BOOL T C Ip 37 38 BIOS Flash DO y so edo Een heat deant edo die d eo 39 DOS Flas acaso acd San a crane Bp aca enar pn X 40 WV IETS OUY a ota uideo de ita ed oie dete afe d dns 42 Remove HDD BIOS Password 43 Removing BIOS 5 5 44 Miscellaneous Utilities 2 0 0 0 0 eee eee 46 Machine Disassembly and Replacement 49 Disassembly Requirements 49 General Information 50 Pre disassembly Instructions 0 0 0 0 eee 50 Disassembly Process 50 External Module Disassembly Process 51
4. 1 5 4495 LS 5041P page 37 page 44 45 46 47 48 49 50 51 oa Media B Conn POWER SW Page 42 4 Chapter 1 Your Acer Notebook tour After knowing your computer features let us show you around your new computer Front View 1 Acer Crystal Eye Web camera for video communication only for webcam certain models Internal microphone for sound recording Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models Power button Turns the computer on and off Chapter 1 Statusindicators indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components fe Keyboard For entering data into your computer Palmrest Comfortable support area for your hands when youuse the computer use the computer Status indicators indicators Light Emitting Diodes LEDs that light up to Emitting Diodes LEDs that light up to show the status of the computer s functions and components Click buttons The left and right buttons function like the left left center and and right mouse buttons right The center button serves as Acer Bio Protection fingerprint reader supporting Acer FingerNav 4 way control function only for certain models 8 Touch sensitive pointing device which functions a computer mouse Touchpad Toggle Turns the in
5. Hr RIPE HERR ddd eee sane ERR 154 External Mouse Failure 155 OMS Fale S 3 21 3 5 612 935 Iii aep qd eo dis ders A ehe 155 Intermittent Problems zirien RIA Rd RU ole ae qu 156 Undetermined Problems llli 156 POST Codes Tables s RUE el ERU dine IPRC Eh Ee dd 157 MM rcc EET 157 Mi ones Urrr RTI ER 157 65 Mr 158 Each PEIM entry point used in 80_ 159 Each Driver entry point used 80 PORT 159 Each SmmbDriver entry point used in 80 PORT 162 Jumper and Connector Locations 163 ed usen tro eae a ey el Ble 163 DOOM VIEW cg edem due mb ura Gd M dal cin etd Aq IL Leld eens qut to a 164 Clearing Password Check and BIOS Recovery 165 Clearing Password 165 BIOS Recovery by Crisis Disk 166 FRU Field Replaceable Unit List 167 Aspire 4736G 4736Z Series Exploded Diagrams 168 MOOUIG manegat a obec ET NA 168 Aspire 4736G 4736Z Series FRU List 169 CROW d ETT apt 175 Model Definition and Configuration 176 Aspire 47366 4736Z Series ac M ae ee oS
6. and complete the New Password and Confirm fields to create a new HDD password 9 Save and exit the BIOS to complete the process Chapter 2 43 Removing BIOS Passwords 44 If you key in the wrong Supervisor Password three times System Disabled displays on the screen See the image below Sustem Disabled 144521 To reset the BIOS password run BIOS PW EXE as follows 1 Keyin bios pw 14452 0 2 Select one string from the list Microsoft Windows AP Version 5 1 26608 gt Copyright 17685 26001 Microsoft Corp G s Documents and Settings 450 D x bios pw 14452 8 unlockblexe I July 199 dius unm cilidtm amp 3 Reboot the system and key in the selected string 9 O7yqmjd etc for the BIOS user password Chapter 2 inter Em ID Cleaning BIOS Passwords To clear the password perform the following steps 1 From a DOS prompt Execute clnpwd exe d C i npw d gt C 1 npw d ACER Clean Password Utility V1 00 P gi ee 1 or P 1 User Password 2 Su Der vI sor asswor d Clean User Password Successfully 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not Chapter 2 45 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS To use Boot
7. Item Specific Help Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to Discard Changes CMOS save Changes F 4 4 F5 Fb ESC Enter The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Load Setup Default Load default values for all SETUP item 38 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diske
8. Reconnect the three cables to the mainboard Connect and lock connector A as shown Connect and lock connector B as shown 124 Chapter 3 4 Replace the two securing screws in the Upper Cover Chapter 3 125 Replacing the LCD Module 1 Carefully align the LCD module over the hinge 2 Replace the two securing screws on the right hinge sockets and lower the module into the chassis as shown taking care not to trap the LCD cables 125 3 Replace the adhesive strip on the left hinge 4 Replace the two securing screws on the left hinge as shown 126 Chapter 3 IMPORTANT Run the cables as shown to avoid trapping when the Switch Cover is replaced a aa n DLO d rer re IT Al tal 1j 6 7 Ensure the cable is pulled completely through the 8 Run the Antenna cables along the cable channel casing as shown using all available cable clips Chapter 3 127 IMPORTANT Run the cables as shown to avoid 9 Replace the two adhesive strips to secure the trapping when the Switch Cover is replaced cables in place 10 Pull the Antenna through the casing into the WLAN 11 Run the Antenna cables along the cable channel bay as shown as shown using all the available cable clips 128 Chapter 3 13 Replace the two securing screws Chapter 3 129 Replacing the Soeaker Module 1 Align and replace the Speaker Module in the lower IMPORTANT Run the LCD cable
9. clear of the casing 4 Lift the Camera Module clear of the casing and disconnect the cable from the Module 5 Remove the Camera Module 98 Chapter 3 Removing the LCD Panel 1 See Removing the Camera Module on page 98 2 Remove the two securing screws from the LCD hinges and the single LCD grounding screw LCD Panel red callout LCD Panel green callout 3 Remove the Camera cable bundle from the top of the casing as shown Chapter 3 99 4 Lift the LCD Panel out of the casing as shown 100 Chapter 3 Removing the LCD Brackets and Cable 1 See Removing the LCD Panel on page 99 2 Turn the LCD Panel over on a clean surface and lift the cable as shown to detach the adhesive 3 Grip the adhesive strip covering the LCD cable connector and pull it back 1 4 Remove the cable from the panel as shown 2 m COO ooo 6 Remove the LCD brackets by pulling them away from the LCD Panel Chapter 3 101 Removing the Antennas 1 See Removing the LCD Panel on page 99 2 Remove the strips holding the antenna cables in place Ensure the cables are free from obstructions 4 Remove the antenna cables and assembly from the LCD module 102 Chapter 3 Removing the MIC Module 1 See Removing the Antennas on page 102 2 Remove the strips and tape holding the MIC Module cable in place Ensure the cable is free from obstructions 3 Remove the MIC cable and
10. Board Swap Function Board Swap Mainboard Bluetooth Function Failure If the Bluetooth fails perform the following actions one at a time to correct the problem Do not replace a non 152 defective FRUs Start OK NG J Check BT cable connected Reconnect the cable to the module OK NG gt Check BT cable Swap the cable OK NG Check BT Module Swap BT Module OK Check Function Board Swap Function Board Swap Mainboard Chapter 4 EasyTouch Button Failure If the Acer EasyTouch buttons fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start OK Reconnect the gt Function B to MB FFC cable Check Function B to MB connection OK Check Function B and FFC Swap the Function NG Board Swap Mainboard Media Board Failure If the Media Board fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS Fie assemble Check the MedialB Media B ta cable to M B MB FFC Swap The Check Media B Media B and FFC Swap M B Chapter 4 153 Fingerprint Reader Failure If the Fingerprint Reader fails perform the following
11. CS PM45NB INTEL 10001067 GM45 NB Chipset Intel CS GM45NB INTEL 610105 NBDCB2XS ODD HLDS BD COMBO 12 7mm Tray DL 2X CT10N LF W HLDS O bezel SATA 10001063 NBDCB2XS ODD SONY BD COMBO 12 7mm Tray DL 2X BC 5500S LF SONY W O bezel SATA 10001070 NBDCB2XS ODD PLDS BD COMBO 12 7mm Tray DL 2X DS 4E1S LF PHILIPS W O bezel SATA 60001922 NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633A LF W O bezel SATA TOSHIBA DIGI 610105 NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT10N HLDS LF W O bezel SATA 10001063 NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD SONY 7580S LF W O bezel SATA 10001070 NSM8XS ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS PHILIPS 8 25 LF W O SATA Remote Control 10001074 RC804V B Formosa21 Remote Controller RC804V B EN FORMOSA 9999995 RC803V Fomosa21 RC803V For Vista ONE TIME VENDER 10001074 RC804V B Fomosa21 Remote Controller RC804V B EU FORMOSA 10001074 RC804V B Formosa21 Remote Controller RC804V B TC FORMOSA 10001074 RC804V B Formosa21 Remote Controller RC804V B SC FORMOSA Southbridge 10001067 ICH9M SB Chipset Intel CS ICH9M INTEL 10000981 Antivirus application McAfee MISC VGA Chip 60001915 10MGE1HM NVIDIA 10MGE1HM w HDCP NVIDIA VoIP Phone 10000286 WISTRON BT VoIP Xpress Wistron Acer Xpress Card Phone Kit Rev 2 0 Appendix B 81 VRAM 10000981 256M GD2 ODM 256M GD2 256M GDDR3 MISC 10000981 256M D
12. Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described This key has the same effect as clicking the right mouse button it opens the application s context menu 13 Hot Keys 14 The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness volume output and the BIOS utility To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Hotkey help Displays help on hotkeys Fn F2 Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology Fn F3 I Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology Fn F5 Display toggle owitches display output between the display screen external monitor if connected and both Fn F6 c Screen blank Turns the display screen backlight off to save power Press any key to return Hee Touchpad toggle Turns the internal touchpad on and off d Speaker toggle Turns the speakers on and off Brightness up Increases the screen brightness Brightness down Decreases the screen brightness Chapter 1 Special Key You can locate the Euro symbol and the US dollar sign at the upper center and or bottom right of your keyboard FI Fi Fi Fi Fo Fi Fi FB P9 FID F1 Fu e e cam xj Hom
13. Modem Module 86 Removing the Bluetooth Module 87 Removing the Mainboard Ge pa ae Ee c Ee P eg Fe ian 88 Removing the RJ 11 Port 90 Removing the Thermal Module 92 Removing the CPU 94 LCD Module Disassembly Process 95 LCD Module Disassembly Flowchart 95 Removing the LCD Bezel 96 Removing the Camera Module 98 Removing Me EOD Panel uu spot doe lend dee eee a ae 99 Removing the LCD Brackets and FPC Cable 101 Removing the Antennas 102 Removing the MIC Module 103 LCD Module Reassembly Procedure 104 Replacing the MIC Module 104 Replacing the Antennas a 359 us ofa vue e Be o a a e eee 105 Replacing the LCD Panel 108 Replacing the Camera Module 110 Replacing the LCD Bezel 111 Main Module Reassembly Procedure 112 Replacing the CPU
14. Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual display compatible 16 NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Duplay Settings Identify Monitors 1 2 a Default Monitor on a ae a f Extend the detktog oriko Ui Colors p High Highest 2 big v xxxx by xxxx pixels How dolgetthe best display Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated bel
15. TS Q W E R Y Usi Caps Lock 5 D F G H L3 0 2 Enter m z We mv me pw wen gt Pg L Pg Dn FA Aa 0n A B x V gt Fil a Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys Fn lt F11 gt function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn When Scroll Lock is on the screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Cursor control keys on Hold lt Shift gt while using cursor Hold lt Fn gt while using cursor embedded keypad control keys control keys Main keyboard keys Hold Fn while typing letters on Type the letters in a normal embedded keypad manner 12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions
16. WD5000BEVT 22ZATO0 WD ML250 SATA LF F W 01 01A01 Keyboard 820123 15 16KB FV1 Keyboard 15 16KB FV1 Kilimanjaro Standard Black Glossy DARFON LAN 9999995 AR8121 Atheros Lan AR8121 ONE TIME VENDER LC D 60003316 NLED14WXGAG LED LCD AUO 14 WXGA Glare B140XW01 VO OALF AUO 220nit 8ms 500 1 60002215 NLED14WXGAG LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G01 LF SAMSUNG 220nit 8ms 500 1 60003089 NLED14WXGAG LED LCD LPL 14 WXGA Glare LP140WH1 TLA1 LF 220nit LG 8ms 500 1 10001038 NLED14WXGAG LED LCD CMO 14 WXGA Glare N140B6 L02 LF 220nit 8ms CMO 400 1 Memory 60001993 SO1GBII6 Memory NANYA SO DIMM DDRII 667 1GB NANYA NT1GT64UH8DOFN 3C LF 64 16 0 07um 60002214 SO1GBII6 Memory ELPIDA SO DIMM DDRII 667 1GB ELPIDA EBE11UE6ACUA 6E E LF 64 16 0 065um 60002215 SO1GBII6 Memory SAMSUNG SO DIMM DDRII 667 1GB SAMSUNG M470T2864QZ3 CE6 LF 60002045 SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HYNIX HYMP112S64CP6 Y5 LF 60001993 SO2GBII6 Memory NANYA SO DIMM DDRII 667 2GB NANYA NT2GT64U8HDOBN 3C LF 128 8 0 07um 60002214 SO2GBII6 Memory ELPIDA SO DIMM DDRII 667 2GB ELPIDA EBE21UE8ACUA 6E E LF 128 8 0 07um 60002215 SO2GBII6 Memory SAMSUNG SO DIMM DDRII 667 2GB SAMSUNG M470T5663QZ3 CE6 LF 60002045 SO2GBII6 Memory HYNIX SO DIMM DDRII 667 2GB HYNIX HYMP125S64CP8 Y5 LF 180 Appendix B 23707801 MC4Z Foxconn Conexant Unizion 1 5 3 3v AUS T60M955 0x FOXCONN 1 5 3 3V Aus TW Norhtbridge 10001067 PM45 NB Chipset Intel
17. actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 18 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 50 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 50 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Testthe drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 50 a Check for broken connectors on the drive motherboard and cables b Check f
18. bezel working toward and press in the areas marked to snap it into place the top edge 3 Press down the top edge to complete the process IMPORTANT Ensure there are no gaps between the casing and the Bezel Chapter 3 111 Main Module Reassembly Procedure Replacing the CPU IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator ee ae vas m ER jii i LI dt p un e ocke uua PEN o Pin1 Locator cer nul rg dy or cle aia F 112 Chapter 3 Replacing the Thermal Module WARNING To prevent damage to the Thermal Module or the CPU hold the Thermal Module by both ends at the same time IMPORTANT If the replacement Thermal Module does not include the thermal protection pad shown below reuse the original thermal protection pad with the new Thermal Module 1 Align and place the Thermal Module in the on the mainboard as shown 2 Remove the four screws from the Thermal Module numerically from 1 to 4 LUI TEAN 1 ee tre ed a cU ic AU LU Chapter 3 113 Replacing the RJ 11 Port 1 Replace the RJ 11 Port in the casing as shown 2 Place the cable bundle in the casing and apply pressure to secure the adhesive in place 3 Run the cable along the cable channel using all 4 Replace the a
19. option Internal Microphone AC coupled input 100mVp_p maximum Internal speaker 2 4 Ohm 2W Main Speakers Quantity LAN ATHEROS AR8121 for GIGA LAN CIR me LL C Bluetooth Chapter 1 Finger Print Reader AES1610 C o WLAN Battery pProocol Vendor amp model name SONY AS 2007A Panasonic AS 2007A Simplo AS 2007A Sanyo AS 2007A Pack capacity 4400 mAh Number of battery cell 6 Package configuration 3S2P Chapter 1 27 28 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are s
20. perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Fle assemble Check M B the MIC cable Mic cable to M B Swap MIC wire Check MIC of LCD module wire af LCD module Swap M B Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK pe oU GE od d Te Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test 8 Ifthe Issue is still not resolved see Online Support Information on page 183 146 Chapter 4 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 1 Disconnect all external devices 2 Run a complete virus scan using up to date software to ensure the computer is virus free 3 Run the Win
21. screws two each side 3 Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface Replacing the DIMM Modules NOTE To replace DIMM Module 2 first remove DIMM Module 1 In this procedure only DIMM Module 1 is shown 1 Insert the DIMM Module flush with the connector and press down to lock in place 136 Chapter 3 Replacing the WLAN Module 1 Insert the WLAN board into the WLAN socket 2 Replace the two screws to secure the module m hh M NM NM WM BM E SS 1 3 3 Connect the two antenna cables to the module IMPORTANT Ensure that the cabling is replaced as NOTE The White cable goes to the upper terminal Shown to avoid trapping when the covers are and the black cable to the lower terminal replaced Replacing the Lower Covers 1 Replace the Lower Covers and secure the captive screws DIMM Cover HDD Cover WLAN Cover Chapter 3 137 Replacing the SD Card Dummy Trays 1 Insert the SD Card and push into the slot until flush with the chassis cover Replacing the Battery 1 Slide and hold the battery release latch to the 2 Slide the battery lock unlock latch to the lock release position 1 then insert the battery and position press down 2 138 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems
22. the USB floppy drive attached to the BIOS flash failed system In the power off state press and hold Fn Esc then press the Power button The system powers on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems When the Crisis flash process is finished the system restarts with a workable BIOS Update to the latest version BIOS for the system using the regular BIOS flashing process Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 4736G 4736Z Series Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set
23. 176 Test Compatible Components 177 Microsoft Windows Vista Environment Test 178 Online Support Information 183 Index 185 Table of Contents System Specifications Features Below is a brief summary of the computer s many features NOTE Items marked with denote only selected models Operating System Genuine Windows Vista Platform Intel Centrino 2 processor technology featuring Intel Core 2 Duo processor Mobile Intel amp PM45 GM45 Express Chipset Intel Wireless WiFi Link 5100 5300 Intel Wireless WiFi Link 5150 5350 System M emory Dual Channel SDRAM support Up to 2 GB of DDHIII 800 1066 MHz memory upgradeable to 4 GB using two SO DIMM modules Display and graphics 16 9 aspect ratio 14 HD 1366 x 768 Mobile Intel GM45 Express Chipset NVIDIA GeForce 10MGE1 Storage subsystem 2 5 hard disk drive Optical drive option Blu ray Disc DVD Super Multi double layer drive DVD Super Multi double layer drive 5 in 1 card reader Audio Dolby optimized surround sound system with two built in stereo speakers True 5 1 channel surround sound output High definition audio support S PDIF Sony Philips Digital Interface support for digital soeakers Acer PureZone technology with two built in stereo microphones MS Sound compatible Chapter 1 1 Communication Acer Video Conference featuring Integrated Acer Crystal Eye webcam Acer PureZon
24. 3 Remove the adhesive tape securing the LCD cables to the Speaker Module 4 y 3 t dE v as iS jJ 4 E Chapter 3 68 5 Rotate the Soeaker Module upward rear edge first to clear the LCD cables and remove it from the chassis Chapter 3 69 Removing the LCD Module 1 See Removing the WLAN Module on page 56 2 See Removing the Keyboard on page 67 3 Turn the computer over Remove the two securing screws as shown 70 Chapter 3 6 Completely remove the Antenna cable from the cable channel v Chapter 3 71 9 Completely remove the Antenna from the cable channel 10 Disconnect the LCD cables from the Mainboard as shown 72 Chapter 3 11 Remove the two securing screws from the left LCD hinge LCD Module 12 Peel back the adhesive strip from the LCD Hinge as shown Chapter 3 73 13 Remove the two securing screws from the right LCD hinge LCD Module M2 5 5 14 Carefully remove the LCD Module from the chassis 74 Chapter Removing the Upper Base 1 See Removing the LCD Module on page 70 2 Turn the computer over Remove the ten screws on the bottom panel Upper Cover M2 5 10 red call out Upper Cover green callout Upper Cover red callout Upper Cover green callout Chapter 3 19 4 Turn the computer over and disconnect the three FFC cables from the mainboard Unlock th
25. 4 Chapter 6 RAM 512M DDRII 667 SAMSUNG M470T6464QZ3 CE6 RAM 512M DDRII 667 HYNIX HYMP164S64CP6 Y5 RAM 1G DDRII 667 NANYA NT1GT64UH8DOFN 3C RAM 1G DDRII 667 SAMSUNG M470T2864QZ3 CE6 RAM 1G DDRII 667 ELPIDA EBE11UE6ACUA 6E E RAM 1G DDRII 667 HYNIX HYMP112S64CP6 Y5 RAM 2G DDRII 667 HYNIX HYMP125S64CP8 Y5 RAM 2G DDRII 667 SAMSUNG M470T5663QZ3 CE6 RAM 2G DDRII 667 NANYA NT2GT64U8HDOBN 3C RAM 2G DDRII 667 ELPIDA EBE21UE8ACUA 6E E KN 5120B 026 KN 5120G 024 KN 1GB03 026 KN 1GBOB 016 KN 1GB09 008 KN 1GB0G 012 KN 2GB0G 004 KN 2GBOB 003 KN 2GB03 011 KN 2GB09 001 i ie OPI CPU THERMAL MODULE DIS 60 AC702 001 CPU THERMAL MODULE UMA 60 AD302 007 Speaker SPEAKER 23 AD302 001 ev DIGITAL MIC 23 AD302 002 Miscellaneous DJ NAME PLATE AS4935 47 AD302 001 Screw List SCREW M2 0D 3 0L K4 6D 0 8T ZK 86 AD302 001 SCREW M 2 5D 3 0L K5 5D 0 8T ZK 86 AD302 002 Chapter 6 175 Model Definition and Configuration Aspire 4736G 4736Z Series Appendix A 176 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4736G 4736Z Series Compatibi
26. A progress screen displays TN InsydeFlash pimp en ESOS Pty RM E rive ae 103 2007 Taione Con Lez vemm ose LONG 3 When the process is complete close all programs and applications and reboot the system 42 Chapter 2 Remove HDD BIOS Password Utilities This section provide you with removing HDD BIOS method Remove HDD Password When the user keys in the wrong password three times the system reports the following error code to user Harddisk Security Primary Master TOSHIBA 29265 Lock To unlock the HDD password perform the following steps 1 Press Enter to display the Select Item screen Select Iten Enter Unlock Password bsten continue 2 Select Enter Unlock Password and press Enter An Unlock Password displays ssar Enter Unlock Password Key 76943480 7 Make a note of the key 76943488 in the example Boot up the system to a removable bootable drive containing DOS and the UnlockHD EXE program and open a DOS prompt For instructions on changing boot priority see Boot on page 37 5 Enter the UnlockHD EXE command and input the key to create an unlock code Make a note of the result for example 46548274 Reboot and enter the BIOS by pressing F2 when prompted Go to the Security menu and select Set Hdd Password 8 Enter the unlock code generated by UnlockHD EXE as the current password 46548274 in the example
27. AD302 002 TP FFC 50 AD302 003 Case Cover Bracket Assembly STRIP COVER 60 AD302 001 UPPER CASE ASSY W FP 60 AC602 001 60 AD302 002 60 AD302 003 MEDIA CONSOLE MYLAR 42 AD302 001 MEDIA BACK LIGHT 42 AD302 002 FP BRACKET 33 AD302 001 TP BRACKET 33 AD302 002 170 Chapter 6 UPPER CASE ASSY W O FP LOWER CASE ASSY FOR W HDMI HINGE R amp L 42 AD302 003 HDD DOOR 42 AD302 004 RAM DOOR 42 AD302 005 MINI DOOR 42 AD302 006 dill CPU Processor CPU INTEL P8400 2 26G AW80577SH0513M SLB3R CPU INTEL P8600 2 4G AW80577SH0563M SLB3S CPU INTEL P9500 2 53G AW80576SH0616M SLB4E CPU INTEL P7350 2G AW80577SH0413M SLB53 CPU INTEL T9400 2 53G AW80576GH0616M SLB46 CPU INTEL T9600 2 8G AW80576GH0726M SLB47 CPU INTEL T5900 2 2G LF80537GG049F SLB6D MO CPU INTEL T5800 2 0G LF80537GG041F SLB6E MO KC 84001 DPP KC 86001 DPP KC 95001 DPP KC 73501 DPP KC 94001 DTP KC 96001 DTP KC 59001 DTP KC 58001 DTP Combo Drive DVD CDRW COMBO DRIVE MODULE DVD CDRW COMBO DRIVE TS L463A TOSHIBA 6M AD302 001 KO 02401 006 KO 0240E 009 DVD CDRW COMBO DRIVE CRX890S SONY ODD BEZEL COMBO 42 AD302 007 ODD BRACKET 33 AD302 003 Super Multi Drive 6 71 DVD SUPER MULTI DRIVE AD 7580S SONY KU 0080E 017 ODD BEZEL SUPER MULTI 42 AD302 008 ODD BRACKET 33 AD302 003 BR DVD SUPER MULTI DRIVE MODULE 6M AD302 003 BR DVD DRIVE D
28. Aspire 4736G 4736Z Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made to this service guide Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as s Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pe
29. Board Speaker Module Y Remove LCD Module Upper Remove Lower Cover Upper Cover Cover y Y Y Y Y Y Remove i i Remove Remove Remove Remove Remove Fingerprint Reader eKey Board Media Board USB Board Modem Module Bluetooth Module y Remove TouchPad Remove Bracket Mainboard Y Y Remove Remove RJ 11 Port Thermal Module Remove CPU Screw List Switch Cover M2 5 3 86 AD302 002 88ADN2OM _ _ Module e ea _ fe 62 3 Bracket e 88ADBOb _ Masa Teao _ WokmWoxie gt _ N BT Module M2 5 3 BE 86 AD302 002 Mainboard M2 5 3 86 AD302 002 Thermal Module M2 5 5 3 2 4 86 AD302 006 Media _ 2 _ _ po Chapter 3 63 Removing the Hinge Covers 1 See Removing the Battery Pack on page 52 2 Remove the two screw caps and screws from the Hinge Covers 3 Slide the covers off the hinges in the direction of the arrows IMPORTANT The left and right Hinge Covers are shaped differently and marked L and R on the inside Ensure that the correct cover is used during reassembly 64 Chapter 3 Removing the Switch Cover CAUTION Using
30. CD Conn page 22 Clock Generator ICS9LPRS387 page 16 Thermal Sensor Intel Penryn Processor uP GA 478 Package Socket 4 5 6 5 667 800 1066 Intel Cantiga EMC 1402 page 4 H_A 3 35 H_D 0 63 HDMI Conn page 24 TMDS Memory BUS DDRIII Dual Channel 204pin DDRIII SO DIMM X2 BANK 0 1 2 3 CRT Conn page 23 D PCI Express page 13 14 1 5V DDRIII 800 1066 uF CBGA 1329 page 7 8 9 10 11 12 13 Card Reader JMB385 VGA page 30 LS 4494P Finger Print AES1610 USB conn x3 Bluetooth Conn page 34 C Link USB port 0 2 5 page 33 page 17 18 19 20 21 PCI Express s Intel ICH9 M 3 3V 24 576MHz A8Mhz HD Audio SATA BGA 676 LAN GbE MINI Card 2 page 25 26 27 28 ATHEROS AR8121 WLAN Robson2 beige nom GMCH HDA MDC 1 5 HDA Codec VGA HDA por 2 port 1 08 37 38 18 n n ESATA CDROM SATAHDD page 32 Conn Gun Gun Audio AMP LPCBUS page 39 ENE KB926 Phone Jack x3 page 35 page 39 RTC CKT uan p LS 4493P Touch Pad In KBD 5 36 Power On Off Media B Conn fey a page 37 LS 4498P LS 4495P EC I O Buffer BIOS FUN Conn USB B Conn page 36 page 36 DC DC Interface CKT USB port 1 page 44 LS 5042 REWE Conn LED B Conn Power Circuit DC DC
31. D R 4 7GB Ver 1 3 DL 8 5GB Ver 1 1 DVD Write DVD RW DVD Data amp Video 4 7GB Vol 1 Ver 1 3 CD Read CD ROM Mode 1 data disc CD DA CD ROM Mode 1 CD ROM XA Mode 2 CD ROM Mode data disc Form 1 and Mode 2 Form 2 CD i Video CD ROM XA CD I Photo CD Multi CD CD Text Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read amp write CD RW Conforming to Orange Book Part 3 read amp write Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Chapter 1 23 Blueray Combo Drive Manufacturer and Model Sony NEC Optiarc BC 5500S AR Type Drawer loading Interface SATA Data Transfer Modes PIO mode DMA Ultra DMA33 Buffer Memory Size 4 5 MB Maximum Write Speed 11 Mbytes sec Maximum Read Speed 9 Mbytes sec Formats Supported Head BD Video 12cm Single and Dual Layer BD ROM 12cm Single and Dual Layer DVD Video 8cm 12cm Single and Dual Layer DVD ROM 8cm 12cm Single and Dual Layer Multi Boarder Multi Session CD Write CD R Media 48x 40x 32x 24x 16x 8x Mitsubishi Verbatim Taiyo Yuden Mitsui Ricoh Fuji film Sony Hitachi Maxell Memorex RITEK CMC P V C JVC SKC ACER Prime Disc TDK CD RW Media 10x 4x Ricoh Mitsubishi Verbatim ACER OPTROM Memorex P V C RITEK LEADDATA GigaStora
32. DR3 256M DDR3 32 16 4 MISC 32 16 4 10000981 512M DDR3 512M DDR3 64 16 4 MISC 64 16 4 WLAN 10001067 SP3x3MMW Lan Intel WLAN 533AN MMWG Shirley Peak MM 895362 INTEL 10001067 SP1x2MMW Lan Intel WLAN 512AN MMWG Shirley Peak 5100 INTEL MM 895361 10001067 SP1x2MMW Lan Intel WLAN 512AN MMWG Shirley Peak 5100 non INTEL FCC IC 10001067 SP3x3MMW Lan Intel WLAN 533AN MMWG Shirley Peak 5300 non INTEL FCC IC 9999995 ard WiFi 1x2 BGN Foxconn Wireless LAN Atheros AR5B91 1x2 BGN ONE TIME VENDER 9999995 3rd WiFi 1x2 BGN Foxconn Wireless LAN Wireless LAN Ralink RT2700E 1x2 ONE TIME BGN VENDER 182 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical A
33. External Modules Disassembly Flowchart 51 Removing the Battery Pack 52 Removing the SD dummy card 53 Removing the Lower 54 Removing the WLAN Module 56 Removing the DIMM 57 Removing the Hard Disk Drive Module 58 Removing the Optical Disk Drive Module 60 Main Unit Disassembly Process 62 Main Unit Disassembly 62 VII Table of Contents Removing the Hinge Covers 64 Removing the Switch Cover 65 Removing the Keyboard 67 Removing the Speaker Module 68 Removing the LCD Module 70 Removing the Upper Base 75 Removing the Finger Print Reader 78 Removing the TouchPad Bracket 80 Removing the Media Board 82 Removing the USB 84 Removing the
34. F type Bluetooth 9999995 BT 2 0 Foxconn FOX_BRM_2 0 ONE TIME VENDER Camera 9999995 1 0M DV Suyin Camera 1 0M DV Tulip ONE TIME VENDER Card Reader 9999995 6 in 1 Build in 6 in 1 Build in MS MS Pro SD SC XD SDIO For all ONE TIME VENDER CPU 10001067 C2DP9500 CPU Intel Core2Dual P9500 PGA 2 53G 6M 1066 25W INTEL 178 Appendix B 10001067 C2DT5800 CPU Intel Core2Dual T5800 PGA 2 0G 2M 800 MV TJ noVT INTEL 10001067 C2DT5900 CPU Intel Core2Dual T5900 PGA 2 2G 2M 800 MV TJ noVT INTEL 10001067 C2DP8400 CPU Intel Core2Dual P8400 PGA 2 26G 3M 1066 25W INTEL 10001067 C2DP8600 CPU Intel Core2Dual P8600 PGA 2 4G 1066 25W 3M INTEL 10001067 C2DT9400 CPU Intel Core2Dual T9400 PGA 2 53G 6M 1066 35W INTEL 10001067 C2DT9600 CPU Intel Core2Dual T9600 PGA 2 8G 6M 1066 35W INTEL 10001067 C2DP7350 CPU Intel Core2Dual P7350 PGA 2 0G 3M 1066 25W INTEL 10001067 C2DP7450 CPU Intel Core2Dual P7450 PGA 2 13G 3M 1066 TJ noVT INTEL 10001067 C2DT9550 CPU Intel Core2Dual T9550 PGA 2 66G 6M 1066 35W E 0 INTEL 10001067 C2DT6400 CPU Intel Core2Dual T6400 PGA 2 0G 3M 800 35W R 0 INTEL 10001067 C2DT6600 CPU Intel Core2Dual T6600 PGA 2 2G 2M 800 35W R 0 INTEL 10001067 C2DP8700 CPU Intel Core2Dual P8700 PGA 2 53G 3M 1066 25W R 0 INTEL 10001067 C2DP8600 CPU Intel Core2Dual P8600 PGA 2 4G 3M 1066 25W R 0 INTEL 10001067 C2DP8400 CPU Intel Core2Dual P8400 PGA 2 26G 3M 1066 25W R 0 INTEL Finger Pr
35. Module from the LCD module Chapter 3 103 LCD Module Reassembly Procedure Replacing the MIC Module 1 Replace the MIC Module in the LCD casing 2 Run the cable as shown and replace the adhesive strips to hold it in place 104 Chapter 3 Replacing the Antennas 1 Run the right side Antenna cable as shown in the 2 Run the cable as shown and replace the adhesive hinge well to avoid trapping strip 3 Run the cable along the edge of the casing using 4 Run the cable as shown and replace the adhesive all available cable clips strip 5 Replace the Antenna in the casing as shown 6 Ensure that the securing pin is properly located secure it in place with the tape Chapter 3 105 7 Run the left side Antenna cable as shown in the 8 Run the cable along the edge of the casing using hinge well to avoid trapping all available cable clips Ha 9 Run the cable as shown and replace the adhesive 10 Run the cable as shown and replace the adhesive strip strip 11 Run the cable along the edge of the casing using 12 Replace the Antenna in the casing as shown and all available cable clips secure it in place with the tape 2 Bc z 25 ON E b ts i gt p Ti 2 NUN AE P in r 3 l 106 Chapter 3 13 Ensure that the securing pin is properly located C
36. NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Online Support Information on page 183 Chapter 4 139 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Swap ALi Battery Check AC Batt only power on swap M B Computer Shutsdown Intermittently 140 If the system powers off at intervals perform the following actions one at a time to correct the problem 1 2 3 Check the power cable is properly connected to the computer and the electrical outlet Remove any extension cables between the computer and the outlet Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet Disconnect the power and open the casing to check the Thermal Unit and fan airways are free of obstructions Remove all external and non essential hardware connected to the computer that are not necessary to bo
37. NTIGA GM On board VGA card for CANTIGA PM LAN ATHEROS AR8121 for Giga LAN Media Media Card Reader Reader 85 JMB385 Audio LIII REALTEK EIL INIRE VC for High Definition Audio Codec with Dolby Digital Live CPU Fan True Value Table Throttling 50 On 100 C Off 90 C OS Shut down 105 C H W Shut down 96 C BIOS ROM BIOS Vendor Insyde H20 18 Chapter 1 BIOS Version V0 09 BIOS ROM Type Flash ROM Supported Protocols Chapter 1 Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBUS 2 0 PCI2 3 ACPI 2 0 compliance with Intel Speed Step Support C1 C2 C3 C4 and S3 S4 for mobile CPU DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information BIOS Password control Supervisor User and HDD 19 System Memory Memory Controler OMB No on board Memory Supports Memory size 2 GB per socket Support maximum 8 GB for 64bit OS with two 2GB SO DIMM memory size Support DIMM type DDR III Synchronous DRAM Support DIMM Speed 800 1066 MHz Support DIMM 204 DDR 11I 800 1066 SO DIMM package VGA Memory 512 MB with optional adjustable 128MB UMA VGA memory share from North Bridge Memory module You can install memory modules in any combi
38. S 4E1S PLDS KO 0020F 001 BR DVD DRIVE 55005 SONY KO 0020E 002 BR DVD DRIVE CT10N HITACHI KO 0020D 001 ODD BEZEL BR DVD 42 AD302 009 ODD BRACKET 33 AD302 003 y oyo 172 Chapter 6 HDD BRACKET 33 AD302 004 KEYBOARD INTE UI KEYBOARD GK GREEK M 9S U KEYBOARD ARE ARABIC ENGLISH KEYBOARD RU RUSSIAN KEYBOARD TI THAILAND KEYBOARD HB HEBREW KEYBOARD CF CANADIAN FRENCH KEYBOARD BE BELGIAN KEYBOARD NW NORWEGIAN KEYBOARD PO PORTUGUESE KEYBOARD AR FR ARABIC FRENCH KB INT00 294 KEYBOARD CB CANADIAN BILINGUAL KB INT00 296 KEYBOARD SV SLOVAK KB INT00 269 KEYBOARD BZ BRAZILIAN KB INT00 291 KEYBOARD CZ SK CZECH SLOVAKIAN KB 11400 001 KEYBOARD JA KB INT00 277 Nr 7 LCD 6 73 6M AD302 004 ASSY LCD MODULE 14 1 IN WXGA GLARE W ANTENNA CCD LED PANEL 14 AUO B140XW01 VO LK 14005 006 LED PANEL 14 CMO N140B6 L02 LK 1400D 004 LED PANEL 14 LPL LP140WH1 TLA1 LK 14008 001 LED PANEL 14 SEC LTN140ATO1 G01 LK 14006 009 LVDS CABLE 50 AD302 004 LCD BRACKET R amp L 33 AD302 005 LCD BEZEL 60 AD302 005 LCD COVER IMR 60 AD302 006 ANTENNA R 1X2 50 AD302 005 ANTENNA R 3X3 50 AD302 006 ANTENNA L 50 AD302 007 CAMERA 1 0 5 AD302 001 CAMERA BRACKET 33 AD302 006 MB ASSY W O CPU RAM UMA MB AD302 001 MB ASSY 256MB W O CPU RAM DIS TBD MB ASSY 512MB W O CPU RAM DIS MB AC902 001 17
39. Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen d NBDOTSEQ bs Boot Sequence Selecter Version 8 03 Create by Rockwell Chuang 18 01 2885 Usage BS L1 2 231 J BS 1 Floppy 1 gt HardDisk BS 2 HardDisk gt CD ROM 1 gt CD ROM gt LAN gt LAN gt I gt Floppy Floppy CD ROM 1 BS 3 CD ROM gt HardDisk BS 4 LAN gt Floppy d BOOTSEQ gt LAN HardDisk 3 Select the desired boot sequence by entering the corresponding sequence for example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Enter into DOS 2 Execute dmitools exe The following messages show dmitools usage dmitools r gt Read dmi string from memory e dmitools wm xxxx gt Write manufacturer name to EEPROM max 16 characters e dmitools wp xxxx gt Write product name to EEPROM max 16 characters e dmitools ws xxxx gt Write serial number to EEPROM max 22 characters e dmito
40. T If the replacement Thermal Module does not include the thermal protection pad shown below reuse the original thermal protection pad with the new Thermal Module Chapter 3 93 Removing the CPU 1 See Removing the Thermal Module on page 92 2 Using a flat screwdriver turn the CPU socket latch counter clockwise 180 to release the CPU 3 Lift the CPU clear of the Mainboard 94 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LED Panel from Main Unit before proceeding Remove LED Bezel Remove Camera Module Remove LED Panel Y Y Y Remove Remove Remove LED FPC Cable LED Brackets Antenna Remove MIC Module Screw List LCD Bezel M2 5 5 6 86 AD302 003 Camera Module M2 5 3 86 AD302 002 LCD Panel M2 5 5 86 AD302 003 M2 5 3 86 AD302 002 Chapter 3 95 Removing the LCD Bezel 1 See Removing the LCD Module on page 70 2 Remove the six screw caps and screws as shown 3 Starting at the centre of the top edge pry the inside of the bezel away from the screen Work round the edges to pry the bezel away from the screen as shown E E 96 Chapter 3 4 Lift the bezel away from the panel Chapter 3 97 Removing the Camera Module 1 See Removing the LCD Bezel on page 96 2 Remove the single screw from the Camera Bracket as shown 3 Lift the Camera Bracket right side first
41. VD R DL Version 1 0 DVD R Version 2 0 DVD RW Version 1 2 DVD R DL Version 3 0 Reading DVD single dual layer PTP OTP DVD R single dual layer DVD R single double layer DVD RW CD ROM XA Photo CD Multi session Video CD CD I FMV CD Extra CD Plus CD R and CD RW Drawer Solenoid Open Tact SW Open Emergency Release draw open hole DC 5 V 5 Chapter 1 Super Multi Combo Module continued Vendor amp model name amp model name HLDS GT10N Sony AD7580S es With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette Specification Transfer rate MB sec Sustained Sustained Sustained Sustained 3 600 KB s 24x max 11 08 Mbytes s 8x 1 571 typical 10 993 typical Applicable disc formats DVD ROM DVD Read 4 7GB Single Layer DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 8 5GB Dual Layer DVD Video DVD Audio SACD Hybrid DUDAS UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border a sag DVD RW DVD R DVD R DL DVD R Multi Md Session DVD RW DVD RAM V1 0 DVDRAM 4 7GB Ver 2 1 for General read amp write DL 8 5GB Ver 3 0 CD Read DVD RW CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i 4 GB Ver 1 2 Rev 1 0 2 0 3 0 Bridge Video CD MPEG 1 Karaoke CD Photo DVD RAM 1 46GB side 4 7GB side Ver CD Enhanced CD CD Plus CD Extra itrax 2 2 CD CD Text UDF CD CD R and CD RW DV
42. actions one at a time to correct the problem Do not Thermal Unit Failure 154 replace a non defective FRUs Check M B ta F P FFC Check Logic Upper Swap M B He assemble the F PFFC to Swap Logic Upper If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start OK Check Fan power cable NG Reconnect the cable to the Mainboard OK NG Swap the Thermal Module OK CPU Heatink well seated NG Seat it well OK Swap Mainboard NG Swap CPU Chapter 4 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot w Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding ste
43. anced C States C State Pop Up Mode C State Pop Down Mode C4 Exit Timing Mode DeepC4 Hard C4E Enable C6 EMTTM Bi directional PROCHOT Dynamic FSB Switching Turbo Mode ACPI 3 0 T States DTS DTS Calibration Thermal Trip Points Setting Fan On Temp Throttle On Temp 35 36 Platform Power Enter the Platform Power Management e PCI Clock Run Management menu Break Event Enter the Break Event menu Storage Break Event PCIE Break Event PCI Break Event EHCI Break Event UHCI Break Event HDA Break Event ACPI S3 Enable or Disable ACPI 51 53 Sleep State N A Wake on PME Enable or Disable wake up when the N A system power is off and a PCI Power Management Enable wake up event occurs Wake on Modem Enable or Disable wake up when the Ring system power is off and a modem attached to the serial port is ringing Quickly S4 Disable or Enable optional quick boot from N A Resume S4 Resume Auto wake on 55 Disable or Enable auto wake up by date A and time or at a fixed time everyday Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Advanced CPU Control FS F6 Enter Chapter 2 37 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility Information Main Securty Power Boot gt 11
44. by your regional Acer office on how to return it Chapter 6 167 Aspire 4736G 4736Z Series Exploded Diagrams Main Module 1 Switch Cover 60 AD302 001 8 Media Board 55 AD302 003 Keyboard KB INT00 261 9 MiniDoor 42 AD302 006 3 Hinge Cover Left 42 AD302 003 10 Mainboard MB AD302 001 and Right Upper Cover 60 AC602 001 Thermal Module 60 AC702 001 ES HDD Door 42 AD302 004 168 Chapter 6 Aspire 4736G 4736Z Series FRU List Adapter ADAPTER 65W 3PIN DELTA SADP 65KB DFJ AP 06501 022 ADAPTER 65W 3PIN DELTA SADP 65KB BFJG OBL AP 06501 023 Battery Se d BATTERY LI ION 6CELL 4 4KMAH SANYO SA 352 BT 00603 041 BATTERY LI ION 6CELL 4 4KMAH SONY SY SY 3S2P BATTERY LI ION 6CELL 4 4KMAH PANASONIC PA PA 3S2P BATTERY LI ION 6CELL 4 4KAH SIMPRO SP LG 3S2P BATTERY LI ION 6CELL 4 4KAH SIMPLO SP PA 3S2P BATTERY LI ION 6CELL 4 4KAH SIMPRO SP SM 3S2P FINGER PRINT BOARD Board 55 AC602 001 MEDIA BOARD 55 0302 003 USB BOARD 55 0302 004 BLUE TOOTH 21100 002 FX 22500 025 W L CARD INTEL 1X2 512AN_MMWG SIN PHI FCC IC W L CARD INTEL 1X2 512AN MMWG 150 FCC IC W L CARD INTEL 3X3 533AN_MMWG SIN PHI FCC IC W L CARD INTEL 3X3 533AN_MMWG FCC IC W L CARD RT2700E RALINK W L CARD XB91 ATHEROS 5 1 003 5 1 003 5 1 001 5 1 001 NI 23600 031 NI 23600 030 Cable Chapter 6 69 BLUETOOTH CABLE 50 AD302 001 RJ11 CABLE 50
45. ch when putting back the components Chapter 3 49 General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List M2 0D 3 0L K4 6D 0 8T ZK 86 AD302 001 M2 5D 3 0L K5 5D 0 8T ZK 86 AD302 002 50 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Turn off system and peripherals power Disconn
46. ck DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab a og Select the region suitable for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 2 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA a Navigate to Start Control Panel System and Maintenance gt Device Manager Chapter 4 149 b Double click IDE ATA ATAPI controllers then right click ATA Device 0 Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following
47. computer 2 Navigate to Start gt Control Panel System and Maintenance Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page 183 Chapter 4 145 Internal Microphone Failure If the internal Microphone fails
48. ctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 183 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 183 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 142 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables b
49. dhesive tape and insert the cable available cable clips through the casing as shown SX 5 Pull the cable through the casing completely 6 Turn the computer over and run the cable along the cable channel using all available cable clips 114 3 7 Insert the cable through the casing to the top side as shown Chapter 3 115 Replacing the Mainboard 1 Ensure that the Mainboard is face up Place the Mainboard in the chassis left hand edge first to allow the I O Ports through the casing then lower it into place NOTE Make sure the I O ports are positioned correctly through the lower cover and the screw sockets are visible through the mainboard 3 Replace the RJ 11 cable in the retaining clip on the Mainboard a Re LD ge s amp 4 wm ee ES OT 116 Chapter 3 Replacing the Bluetooth Board 1 Insert the Bluetooth Module left side first and lower 2 Replace the single securing screw it into place 3 Reconnect the Bluetooth cable to the Mainboard 4 Reconnect the Bluetooth cable to the Bluetooth and secure the cable in place with the tape Module Replacing the Modem Module 1 Connect the modem cable as shown 2 Replace the Modem Module on the Mainboard is E ps gt 117 3 Align the screw sockets and replace the two 4 Secure the Modem cable in place with the SCrews adhesi
50. dows Vista Startup Repair Utility insert the Windows Vista Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support e emo Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support 10 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 11 Replac
51. e 1 See Removing the Upper Base on page 75 2 Detach the media board FFC from the upper case 4 Lift the media board clear of the upper case 82 Chapter 3 83 Removing the USB Board 1 See Removing the Upper Base on page 75 2 Remove the single securing screw from the USB board Step Size _ Quantity Screw Type m O 3 Open the FFC locking latch and remove the FFC from the Mainboard F 1 oe Pur 1 a ariBbBHRESRdPdPEEEEL JN um NM SOS SS r r e i OU iS n 84 Chapter 3 5 Lift the USB Board clear of the casing Chapter 3 85 Removing the Modem Module 1 Remove the Upper Base See Removing the Upper Base on page 75 2 Remove the adhesive tape securing the cable to the Modem and remove the two securing screws B Ep 2 AS fa Li TAM E aa rim HT ade ue T M25E 3 i 3 Lift the Modem Module clear of the Mainboard as shown 86 3 Removing the Bluetooth Module 1 See Removing the Upper Base on page 75 2 Grasp the cable as shown and pull to disconnect from the Bluetooth module 3 Disconnect the cable from the Mainboard and remove the adhesive tape to free the cab
52. e End Mumik Srik Break I a amp spe Sri IL m 2 3 4 sels 7 8 9 ee ns W E R T Y U 4 5 6 P i E Caps Lock 5 D F G H J L q The Euro symbol 1 Openatext editor or word processor 2 Hold Alt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq fag12 htm for more information The US dollar sign 1 Openatext editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version Chapter 1 15 Using the System Utilities Acer Bio Protection only for certain models Acer Bio Protection Fingerprint Solution is a multi purpose fingerprint software package integrated with the Microsoft Windows operating system Utilizing the uniqueness of one s fingerprint features Acer Bio Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank easy music player launching with Acer MusicLaunch secure Internet favorites via Acer MyLaunch and fast application website launching and login with Acer FingerLaunch while Acer ProfileLaunch can launch up to three applications websites from a single finger swipe Acer Bio Protection Fingerprint
53. e 4935 Acer 21401492 B577 3396 B6BB 001EECCAGSF 37 F5 F5 Enter NOTE The system information is subject to different models VGA BIOS Version This field displays the VGA firmware version of the system Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information ETM Security Power Boot Exit Item Specific Help 04 04 System Date 10 10 2008 This is the help for the hour field Valid range Total Memory 3071 MB is from to 23 Video Memory 64MB INCREASE REDUCE FS F6 Quick Boot Enabled Metwork Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode ACHI F1 TE F5 F6 F9 NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year N A Total Memory This field reports the memory size of the system Memory size is fixed to 3017 MB Video Memory This field reports the video Memory
54. e connector and disconnect A as shown Unlock the connector and disconnect B as shown z LI INPUNE Unlock the connector and disconnect C as shown 76 Chapter 3 WARNING Care must be taken when removing v from the Lower Base to prevent damage or stress to the surface 5 Ease the lower casing outward to clear the securing clips and pry apart the left side as shown and lift the rear edge of the Upper Base upward 6 Ease the lower casing outward to clear the securing clips and pry apart the right side as shown Lift the rear edge of the Upper Base upward Chapter 3 77 Removing the Finger Print Reader NOTE Only the Discrete SKU supports Finger Print Reader technology 1 See Removing the Upper Base on page 75 2 Remove the single securing screw on the bracket a Finger Print Reader 3 Lift the bracket clear of the casing 78 Chapter 3 4 Lift the FFC as shown to disengage the adhesive and remove the Finger Print Reader Board from the casing Chapter 3 79 Removing the TouchPad Bracket 1 See Removing the Upper Base on page 75 2 Lift the FFC as shown to disengage the adhesive TouchPad Bracket 80 Chapter 3 5 Remove the TouchPad Bracket from the Upper Base 1 i 1 DU a 4 2 Chapter 81 Removing the Media Board WARNING Care must be taken when removing the Media Board Cover from the Upper Base to prevent damage or stress to the surfac
55. e technology Optional Acer Xpress VoIP phone WLAN Intel Wireless WiFi Link 5100 5300 Wi Fi amp WiMAXTM Intel amp Wireless WiFi Link 5150 5350 WPAN Bluetooth 2 0 Enhanced Data Rate EDR LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 Wake on Ring ready Dimensions and Weight 342 W x 239 D x 23 38 6 H mm 13 4 x 9 4 x 0 9 1 5 inches 2 3 5 07lbs with 6 cell battery Privacy control Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Power subsystem ACPI 3 0 48 8 W 4400 mAh 3 pin 65 W AC adapter 3 pin 90 W AC adapter ENERGY STAR 4 0 Special keys and controls 88 89 93 key keyboard Touchpad pointing device I O interface 5 in 1 card reader SD MMC MS MS PRO xD 3 USB 2 0 ports Consumer infrared CIR port HDMI port with HDCP support External display VGA port Headphones speaker line out jack with S PDIF support Microphone in jack Chapter 1 Line in jack Ethernet RJ 45 port Modem 11 port DC in jack for AC adapter Environment Temperature Operating 5 C to 35 Non operating 20 C to 65 C Humidity non condensing Operating 2096 to 8096 Non operating 2096 to 8096 NOTE Items marked with denote only selected models The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased Chapter 1 System Block Diagram L
56. e the HDD See Disassembly Process on page 50 Chapter 4 147 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs D D C D R UM driwer installed hstallit Seatitw ell Replace OC O R Oh disc Replace D D C D R OM module Replace B ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty 148 Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 2 3 Reboot the computer and retry the operation Try an alternate disc Navigate to Start gt Computer Check that the ODD device is displayed in the Devices with Removable Storage panel Navigate to Start Control Panel gt System and Maintenance System Device Manager Chapter 4 a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable c Check that there are no ye
57. ect power and signal cables from system Remove Battery Y Y Remove Remove NewCard SD Dummy Dummy Y Remove Lower Covers Y Y Y Y Remove Remove Remove Remove WLAN DIMMs HDD ODD Screw List ODD Module M2 5 5 86 AD302 003 Chapter 3 51 Removing the Battery Pack 1 Turn computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 52 Chapter 3 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot Chapter 3 53 Removing the Lower Covers 1 See Removing the Battery Pack on page 52 2 See Removing the SD dummy card on page 53 3 Loosen the five captive screws in the covers as shown DIMM Cover WLAN Cover 4 Carefully open the DIMM Cover 5 Remove the WLAN Cover as shown 54 HDD Cover Chapter 3 6 Carefully open the HDD Cover Chapter 3 55 Removing the WLAN Module 1 See Removing the Lower Covers on page 54 2 Disconnect the two antenna cables 3 Remove the two securing screws 4 Remove the WLAN module as shown 56 3 Removing the DIMM Modules 1 See Removing the Lo
58. ed M emory DEBUG BIOS equ 1 Chipset Alviso MemoryInitAsm I A32 IMEMORY INC OxAO 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 First memory check point Enable MCHBAR Check for DRAM initialization interrupt and reset fail Verify all DIMMs are and unbuffered Detect an improper warm reset and handle Detect if ECC SO DIMMs are present in the system Verify all DIMMs are single or double sided and not asymmetric Verify all DIMMs are x8 or x16 width Find a common CAS latency between the DIMMS and the MCH Determine the memory frequency and CAS latency to program Determine the smallest common TRAS for all DIMMs Determine the smallest common for all DIMMs Determine the smallest common TRCD for all DIMMs Determine the smallest refresh period for all DIMMs Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the memory channels 0x19 Program clock crossing registers 0x20 Disable Fast Dispatch 0x26 Program the receive enable reference timing control register Program the DLL Timing Control Registers RCOMP settings Chapter 4 157 BDS amp Specific action Program DRAM throttling and throttling event registers Report that the mouse is being enabled Peripheral removable media
59. ere are no more errors Undetermined Problems 156 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 140 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU Qi UE um If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 POST Codes Tables These tables describe the POST codes and descriptions during the POST Sec NO EVICTION MODE DEBUG EQU 1 CommonpPlatform sec la32 SecCore inc MTRR setup Enable cache Establish cache tags Enter NEM Place the BSP in No Fill mode set CRO CD 1 CRO NW 0 Cache Init Finish
60. etween devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 183 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Swap Check LCD LCD cable module LCD panel inverter Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs KeyboardF PC well connected ReplaceM B Chapter 4 143 Touchpad Failure If the Touchpad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Check M B T P FFC Check Lagic Upper Internal Speaker Failure He assermbhle the T P FFC to MIB Swap Reasse mble the T P board or T F FFC If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Check MB SFK cable 144 omnl Speaker Swap M B He assermhbhle the SFK cable to M B Speaker Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 Reboot the
61. ge Prodisc Fornex Samsung Philips DVD Write DVD R Media 16x 8x 4x 2 4x Taiyo Yuden Mitsubishi Verbatim Hicoh TDK DVD R Double Layer Media 8x 2 4x Mitsubishi Verbatim DVD RW Media 8x 4x 2 4x Mitsubishi Verbatim Ricoh TDK DVD R Media 16x 8x 4x 2x Mitsubishi Verbatim TDK Taiyo Yuden PVC Fuji Film Ritek DVD R DL Media 8x 4x Mitsubishi Verbatim DVD RW Media 6x 4x 2x 1x JVC PVC Mitsubishi Verbatim TDK DVD RAM Ver2 2 Media 5x 3x 2x Panasonic Hitachi Maxell Power Supply 5V DC Voltage Allowance 5V DC 5 Chapter 1 LCD 14 Vendor model name Samsung LTN140AT01 GO1 AUO B140XW01 LG LP140WH1 CMO N140B6 102 3556 1407 Typical White Luminance cd m 220 typ also called Brightness Contrast Ratio typical 500 Response Time Optical Rise 8 typ Time Fall Time msec Input Voltage 3 3V 0 3V Typical Power Consumption SW max watt Physical Size mm 324 0 H x 192 5 V x 5 2 D Horizontal Temperature Range C Operating 0 to 50 C Storage shipping 20 to 60 C Chapter 1 25 26 VGA Graphic Controller NB10MGE1 512MB DDR3 Keyboard Keyboard Controller ENE KB926 Total number of keypads 88 89 93 key Internal amp external keyboard work Yes simultaneously Media Card Reader JMICRON JMB85 Audio Interface Audio Controller REALTEK ALC888S VC Audio onboard or Onboard
62. hapter 3 107 Replacing the LCD Panel 1 Align the LCD brackets with the six screw holes three on each side on the LCD Panel as shown 2 Replace the six securing screws in numeric order from 1 to 3 3 Turn the panel over Insert the LCD Panel cable 4 Run the LCD cable as shown and press down into the LCD Panel as shown 1 Secure the cable along the length of the cable to secure it in place by replacing the securing strip 2 ___ 5 Insert the LCD panel into the casing back edge first 6 Ensure that the four locating pins are properly as shown seated before continuing 108 Chapter 3 7 Replace the Camera Module cable bundle in the casing as shown 8 Replace the three screws to secure the panel and grounding within the LCD module IMPORTANT When replacing the screws in the LCD brackets red callout do not use the screw holes marked with X These slots are reserved for the Bezel securing screws Chapter 3 109 Replacing the Camera Module 1 Reconnect the LCD cable to the Camera Module 2 Place the Camera Module in the casing as shown 3 Ensure that the locating pins are correctly seated 4 Insert the Camera Bracket left side first to engage the securing clip 5 Lower the bracket into place as shown 6 Replace the single securing screw 110 3 Replacing the LCD Bezel 1 Place the Bezel on the casing bottom edge first 2 Press down the sides of the
63. hows the setting of the user password Clear or Set Clear or Set Set DTI Password Is Shows the setting of the hard disk password Clear Set or Frozen Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Hdd Password Press Enter to set the Hdd password When Hdd password is set this password protects the Hdd from unauthorized access Power on password Defines whether a password is required or not while Disabled or the system powers on Enabled NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm Mew Password 2 Ty
64. int Reader 9999995 AES1610 Authentec AES1610 ONE TIME VENDER 60002036 N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS SEAGATE Crockett SATA LF F W 0303 60001922 N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1652GSX Virgo TOSHIBA BS SATA LF F W LVO10J DIGI 60002005 N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS543216L9A300 HGST SG Falcon B SATA LF F W C40C 60001994 N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO WD ML160 SATA LF F W 11 01A11 60002036 N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250827AS Corsair SEAGATE SATA LF F W 3 AAA 60001922 N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2552GSxX Virgo BS SATA LF F W LV010J TOSHIBA DIGI 60002005 N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS543225L9A300 HGST SG Falcon B SATA LF F W C40C Appendix B 179 60001994 N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO WD ML160 SATA LF F W 11 01A11 60002036 N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS SEAGATE Crockett SATA LF F W 0303 60001922 N320GB5 4KS HDD TOSHIBA 2 5 5400rpm 320GB MK3252GSX Virgo BS TOSHIBA SATA LF F W LV010J DIGI 60002005 N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS543232L9A300 HGST SG Falcon B SATA LF F W C40C 60001994 N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO WD ML160 SATA LF F W 11 01A11 60002036 N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SEAGATE SATA LF F W 0001SDM1 60001994 N500GB5 4KS HDD WD 2 5 5400rpm 500GB
65. ix menu options Information Main Advanced Security Power Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 29 Information 30 Serial Number UUID Number The Information screen displays a summary of your computer hardware information Information CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version senal Number Asset Tag Number Product Name Manufacturer Name WUD F1 4 ESC Power Boot Exit Intel R Core tm 2 Duo CPU P7350 2 00 GHz 200 GHz ST9160310A8 5SV06JJS Slimtype DVD A DS8A2S V0 09 Intel V1659 Aspir
66. l If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 Features PCIE 1 System Block Diagram ado R4 X E EX WERE ERR SS 4 Your Acer Notebook tour 0 0 0 ee 5 ROME VIEW Ce 5 Closed dert d ier nb eS EP 6 BET WNW ch Mia le Nas SU Mes tect Bette Dk oc hi oe teen Se 7 suem ceres Spee SS ld 6k Sty ta Race WA 8 Hear VIEW 2 513 5S Sd ne sur ed de aed Le oe ee a o gei 8 tua tea tia donne ae eee 9 inei DEED 10 Easy Launch BUONS x ua 259 OR OR e Sad wars 10 Touchpad Basics with fingerprint reader 11 Using the Keyboard 2 3065 ge eee SRS Oda tented ae bud mob 12 Lock Keys and embedded numeric keypad 12 VVIDICIO SAO S aeons aa Spine die Ga Soi Rl BUR iE ee Ae e 13 TL 14 see M
67. le 4 Remove the single securing screw and remove the module from the chassis Foii Pain Bluetooth Module Chapter 3 87 Removing the Mainboard See Removing the Upper Base on page 75 See Removing the USB Board on page 84 See Removing the Modem Module on page 86 See Removing the Bluetooth Module on page 87 Grasp the RJ 11 cable and remove it from the Mainboard as shown o quoc OO 88 Chapter 3 7 Lift the mainboard right side first to remove from the base Chapter 3 89 Removing the RJ 11 Port 1 See Removing the Mainboard on page 88 2 urn the Lower Base over and pull the Modem cable through the casing as shown F A et r 3 Completely remove the Modem cable from the cable channel 90 Chapter 3 5 Remove the adhesive tape and lift the cable out of the cable channel as shown e 3 7 Remove the RJ 11 Port from the casing Chapter 3 91 92 Removing the Thermal Module 1 See Removing the Mainboard on page 88 2 Turn the Mainboard over and place on a clean surface 3 Hold the fan cable connector and lift to disconnect from the mainboard CPU Thermal M2 5 5 3 2 Module Chapter 3 WARNING To prevent damage to the Thermal Module or the CPU hold and lift the Thermal Module by lifting both ends up and away at the same time 5 Hold the module on both sides and lift it clear of the Mainboard IMPORTAN
68. lity Test Report released by the Acer Mobile System Testing Department Appendix B 177 Microsoft Windows Vista Environment Test Adapter 10001081 65W Adapter DELTA 65W 19V 1 7x5 5x11 Yellow SADP 65KB DELTA DFJ LED LF 10001081 65W Adapter DELTA 65W 19V 1 7x5 5x11 Yellow SADP 65KB DELTA BFJG LED LF 60002015 65W Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP OK065B13 HIPRO LV4 for flicker issue LED LF 10001081 90W Adapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90SB BBEA DELTA L V4 for flicker issue LED LF 10001081 90W Adapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90SB BBEN DELTA LV4 for OBL for flicker issue LED LF 60002015 90W Adapter HIPRO 90W 19V 1 7x5 5x11 Blue HP OL093B13P HIPRO LV4 for flicker issue LED LF Audio Codec 9999995 ALC268 ALC268 ONE TIME VENDER 9999995 ALC888S ALC888S ONE TIME VENDER Battery 10001063 6CELL2 2 Battery SONY AS 2007A Li lon 3S2P SONY 6 cell 4400mAh SONY Main COMMON Normal Type 60001535 6CELL2 2 Battery PANASONIC AS 2007A Li lon 352 PANASONIC 6 PANASONIC cell 4400mAh Main COMMON PSS 60002162 6CELL2 2 Battery SIMPLO AS 2007A Li lon 382P PANASONIC 6 cell SIMPLO 4400mAh Main COMMON PSS 60002162 6CELL2 2 Battery SIMPLO AS 2007A Li lon 3S2P LGC 6 cell 2150mAh SIMPLO 2nd COMMON 60001921 6CELL2 2 Battery SANYO AS 2007A Li lon 3S2P SANYO 6 cell SANYO 4400mAh Main COMMON Normal Type 60002162 6CELL2 2 Battery SIMPLO AS 2007A Li lon 3S2P SAMSUNG 6 cell SIMPLO 4400mAh Main COMMON SDI 2 2mAh
69. llow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the driver d Check that there no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start Control Panel Hardware and Sound AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start Control Panel System and Maintenance System Device Manager Double cli
70. nal microphones Line in jack Accepts audio line in devices e g audio CD js player stereo walkman mp3 player Chapter 1 Right View lt USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera Optical drive Internal optical drive accepts CDs or DVDs Optical disk access Lights up when the optical drive is active indicator Optical drive eject Ejects the optical disk from the drive button 3 4 1 2 o Emergency eject Ejects the optical drive tray when the computer is hole turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off Modem RJ 11 Connects to a phone line port 7 Kensington lock Connects to a Kensington compatible computer slot security lock Rear View Enable the computer to stay cool even after prolonged use 8 Chapter 1 Bottom View 1 Battery bay Houses the computer s battery pack 2 G Battery release Releases the battery for removal latch Hard disk bay Houses the computer s hard disk secured with screws Memory Houses the computer s main memory compartment Battery lock Locks the battery in position Ventilation slots Enable the computer to stay cool even after and cooling fan prolonged use Note Do not cover or obstruct the opening of the fan Chapter 1 Indicators The computer has several easy to read status indicators The front panel indicators are vi
71. nation as long as they match the combinations above specifications Memory Combinations NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed Chapter 1 Hard Disk Drive Interface Vendor amp Seagate Seagate Seagate Toshiba WD Model Name 579250827 5 579320320 5 19500325AS MK3252GSX WD5000BEVT 19160310AS MK2552GSX WD3200BEVT MK1652GSX WD2500BEVT Capacity 320 160 0 MB WD1600BEVT 250 0 320 250 160 500 320 250 160 Bytes per 912 1 12 sector 4 i 4 Drive Format Spindlespeed 5400 5400 5400 RPM Performance Specifications Internal transfer rate Mbits sec 778 352 1 175 400 794 106 Mbits s typical maximum max I O data 300 15 300 300 300 maximum transfer rate Mbytes sec max DC Power Requirements Voltage 5V 5 5V 45 5V 45 5V 45 5V 5 0 Chapter 1 22 Super Multi Combo Module Vendor amp model name Philips DS 8A2S Toshiba Digi TS L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate MB sec Sustained Sustained Max 3 5 Mbytes sec Max 10 Mbytes sec Buffer Memory Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage SATA Applicable media types Writing Confirms to DVD R Version 1 2 and DVD RW Version 1 3 D
72. nector Locations 163 Top View 163 Keyboard 67 Keyboard Failure 143 LCD Bezel 96 LCD Brackets 101 LCD Failure 143 LCD Module Disassembly Flowchart 95 LCD Panel 99 lower cover 54 Main Unit Disassembly Flowchart 62 185 Mainboard 88 media access on indicator 10 MediaTouch Button Failure 153 Memory Check 140 MIC Module 103 Model Definition 176 Modem Module 86 No Display Issue 141 Notebook Manager hotkey 14 num lock on indicator 10 Online Support Information 183 optical drive module 60 Panel 5 Bottom 9 left 5 PC Card 10 Power On Failure 140 speakers hotkey 14 system Block Diagram 4 Test Compatible Components 177 Thermal Unit Failure 154 Top 163 touchpad hotkey 14 Touchpad Failure 144 Troubleshooting Built in KB Failure 143 EasyTouch Buttons 153 Fingerprint Reader 154 Internal Microphone 146 Internal Speakers 144 LCD Failure 143 MediTouch Buttons 153 No Display 141 Other Failures 155 Power On 140 Thermal Unit 154 Touchpad 144 USB 151 WLAN 152 Undetermined Problems 156 USB Failure Rightside 151 utility BIOS 29 39 Windows 2000 Environment Test 178 Wireless Function Failure 152
73. nnouncement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 183 184 Appendix Antennas 102 Battery Pack 52 BIOS Utility 29 39 Advanced 32 Boot 37 Exit 38 Navigating 29 Power 35 Save and Exit 38 Security 32 System Security 38 Bluetooth module 87 Board Layout Top View 163 brightness hotkeys 14 Camera Module 98 caps lock on indicator 10 Common Problems 140 computer on indicator 10 CPU 94 DIMM Module 57 Display 4 display hotkeys 14 EasyTouch Failure 153 Euro 15 External Module Disassembly Flowchart 51 Features Fingerprint Reader Failure 154 FLASH Utility 39 Flash Utility 39 FPC Cable 101 FRU Field Replaceable Unit List 167 Hard Disk Drive Module 58 Hibernation mode hotkey 14 Hinge Covers 64 Hot Keys 12 Indicators 10 Intermittent Problems 156 Internal Microphone Failure 146 Internal Speaker Failure 144 Jumper and Con
74. ntium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channe
75. oard Connector 28 JEXP1 ExpressCard Connector Chapter 5 163 Bottom View Wd6LY V9d24 PuoA yoos VGA NB9M JLINE1 Audio in Jack RJ 45 Connector JSATA1 HDD Connector JSATA2 ODD Connector 6 U2 Northbridge _ 18 JMIC Microphone Jack LN 9 164 Chapter 5 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4736G 4736Z Series Aspire 4736G 4736Z Series provides one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description R1290 Clear CMOS Jumper Memory bay z LS6ealSSoeacsa KALSO LOS 1 mi A LL Y 27BO L Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points
76. of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap Restart system Press F2 key to enter BIOS Setup menu If there is no Password request BIOS Password is cleared Otherwise please follow the steps and try again NOTE The steps are only for clearing BIOS Password Supervisor Password and User Password Chapter 2 165 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery by Crisis Disk a ee E o 166 Before doing this one Crisis Disk should be prepared ready in hand The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below Power Off failed system Attach a USB floppy drive to the failed system Insert the Crisis Disk in to
77. ols wu xxxx gt Write uuid to EEPROM Ignore String dmitools wa xxxx gt Write asset tag to EEPROM max 32 characters NOTE The following write examples 2 to 5 require a system reboot to take effect Example 1 Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h eMachines xxxxx Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 OffsetO8h XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX Asset Tag Type3 Offset04h Acer Asstag 46 Chapter 2 Example 2 Write Product to EEPROM Input dmitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Chapter 2 47 48 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismat
78. or bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 50 150 Chapter 4 USB Failure Rightside If the rightside USB port fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Fe assemble the USB B cable to Check USB B to M E cable swap USB B Check and USB cable LISE B and cable swap MiB Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS RJ 11 y ellcannected Cannectitu ell Connectitwell Replace Miodem card odem wirewell onnected adem card B Chapter 4 151 Wireless Function Failure If the WLAN WiMAX fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS Start OK NG Check Antenna to WLAN WiMAX C ard Reconnect the Antenna to the card OK NG Check Antenna Swap the Antenna OK NG Check WLAN Wi MA Card Swap WLAN WiMAX Card OK NG Check Function
79. ot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 183 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs goto napawer troubleshooting step Replace CPL La pg Replace LCD module LCD panels OK LCD cable Replace MIB Q a mod connected Connect itweell Replace Ext DDRRA M module Connect itwell Ext DORRA fl module OK CP well connected No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures Make sure the computer has power by checking at least one of the following occurs Fans start up Status LEDs light up If there is no power see Power On Issue on page 140 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer Connect an external monitor to the computer and switch between the internal display and the external display is by pres
80. ow BL a H ENKN Faaa Chapter 1 Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop Y Gebered Deaktop te bema Gnd Configuration D Dirglay 1 X NONE Tingle primary ak HI Tele 4gemmany at ngi NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value Chapter 1 17 Hardware Specifications and Configurations Processor see Processor Specification below for more information Core Logic Intel Cantiga GM 800 1066MHz FSB supported Intel Cantiga PM 800 1066MHz FSB supported ICH9 M CPU Core Refer to table below Voltage Processor Specifications meo 1 e e wok eo eoem 2 9o fems wea kosom 2 eo fems wea kossor Pam esoe e we fems kovon System Board Major Chips Intel Cantiga PM45 GM45 667 800 1066MHz FSB supported ICH9 M VGA NB10MGE1 512MB DDR3 Integrated VGA solution for CA
81. pe a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 f desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Conhrm New Password Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 33 Changing a Password 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Conhirm New Pas
82. ps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Information on page 183 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Chapter 4 155 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 Ifno error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that th
83. reset ex IsaFloppy USB device 158 Chapter 4 Each PEIM entry point used in 80 PORT ww EVENT LOG Each Driver entry point used in 80 PORT Chapter 4 159 OxC4 0xC5 0xC6 OxC7 0xC8 0xC9 SECURITY STUB DXE CPU IO CF9 RESET PC RTC STATUS CODE VARIABLE EMU VARIABLE DXE CHIPSET INIT DXE ALERT FORMAT PCI HOST BRIDGE PCI EXPRESS DXE SB INIT IDE CONTROLLER SATA CONTROLLER SB SM BUS ISA ACPI DRIVER ISA BUS ISA SERIAL BUS PCI UNDI PCI BUS BOOT PRIORITY FVB SERVICE ACPI PLATFORM PCI HOT PLUG DXE PLATFORM PLATFORM IDE SMBIOS MEMORY SUB CLASS MISC SUB CLASS CON PLATFORM SAVE MEMORY CONFIG ACPI SUPPORT CON SPLITTER VGA CON SPLITTER 0x88 VGA CLASS 0x89 DATA HUB 0x60 DISK IO 0x8B MEMORY_TEST CRISIS RECOVERY OxD9 0x45 OxD6 OxD7 OxD5 OxDA OxDB OxDD OxE7 OxE8 OxE9 OxED OxEC OxF6 OxF7 OxF8 OxFB OxFC OxFD 0x97 0x98 0x99 0x82 0x83 0x84 0x85 Ox8D LEGACY 8259 160 Chapter 4 OxB1 DXE UNICODE COLLACTION Chapter 4 161 Each SmmDriver entry point used in 80 PORT 162 Chapter 4 Jumper and Connector Locations Top View i n Paas Comesor as FPBoard Comer nea Comes 7 ues o e uo 22 Bluetooth Connector _ fes Comnecor Lu avost reor Porto _ 14 JP21 TP B
84. s over the Speaker case Module as shown to avoid trapping when the Switch Cover is replaced 3 Replace the adhesive tape to secure the LCD cables in place 130 Chapter 3 Replacing the Keyboard 1 Place the Keyboard on the Upper Cover face up 2 Insert the Keyboard front edge first into the Upper and reconnect the FFC cable to the Mainboard Cover as shown Ensure that the five tabs are correctly seated Chapter 3 131 Replacing the Switch Cover 1 Place the Switch Cover on the Upper Case as 2 Press down both sides of the Switch Cover to snap shown it into place 132 Chapter 3 4 Turn the computer over and replace the six securing screws as shown Chapter 3 133 Replacing the Hinge Covers IMPORTANT The left and right Hinge Covers are shaped differently and marked L and R on the inside Ensure that the correct cover is used during reassembly 1 Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies 2 Replace the two securing screws and caps 134 Chapter 3 Replacing the ODD Module 1 Align the ODD Bezel as shown and press it into place Close the ODD drawer n T r s MT F 3 Push the ODD Module into the chassis as shown 4 Replace the securing screw until the bezel is flush with the casing Chapter 3 135 Replacing the Hard Disk Drive Module 1 Place the HDD carrier on the HDD 2 Replace the four securing
85. sible even when the computer cover is closed Battery Indicates the computer s battery status HDD Indicates when the hard disk drive is active Caps Lock Lights up when Caps Lock is activated NOTE 1 Charging The battery light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Easy Launch Buttons Located beside the keyboard are application buttons These buttons are called easy launch buttons They are WLAN Internet email Bluetooth Arcade and Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager DIE C Enables disables the wireless function switch Minas A application user Programmable Bluetooth communication Enables disables the Bluetooth function switch Empowering Technology Acer Empowering Technology user programmable 10 Chapter 1 Touchpad Basics with fingerprint reader The following items show you how to use the touchpad with Acer Bio Protection fingerprint reader EI 1 2 3 4 Move your finger across the touchpad 1 to move the cursor Press the left 2 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is
86. sing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 143 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 50 If the Issue is still not resolved see Online Support Information on page 183 Chapter 4 141 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 50 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 50 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 50 Check the display resolution is corre
87. size Quick Boot Enables the boot sequence to skip some processes to Option Enabled or Disabled boot up more quickly Network Boot Enables disables the system boot from LAN remote Option Enabled or Disabled server F12 Boot Menu Enables or disables the Press lt F12 gt to display boot Option Enabled or Enabled menu message during startup D2D Recovery Enables disables D2D Recovery function The function Option Enabled or Disabled allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should Option AHCI or IDE operate Chapter 2 31 Security 32 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use eee aa Exit Item Specific Help superisor Password Is Clear User Password 15 Clear Install or Change the HDD Password Is Froze password and the length of password must be less than eight words Set User Password Set Hdd Password Power on pas ssword Disabled F1 TL F5 F5 F9 ESC Enter F10 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set UserPasswordls Password Is Shows the setting of the user password the setting of the user S
88. sword 2 Type the current password in the Enter Current Password field and press Enter 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Notice Changes have been sav ed continue The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen displays the following message setup Warning Password da nat match Re enter Password 34 Chapter 2 Power The Power screen allows the user to configure CPU and power management options Advanced CPU Control The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Advanced CPU Enter the Advanced CPU Control menu Control Chapter 2 P States IST Boot performance mode Thermal Mode CMP Support Use XD capability VT Support SMRR Support C States Enh
89. ternal and off Volume Up system volume decrease system Volume Down volume 13 Acer PowerSmart Puts your computer into power saving v key mode Backup key Launches Acer Backup Management for three step data backup Wireless LAN Enables disables the wireless LAN communication function Indicates the status of wireless button indicator LAN communication Bluetooth Enables disables the Bluetooth function communication Indicates the status of Bluetooth button indicator communication only for certain models Speakers Left and right speakers deliver stereo audio output Closed Front View 5 in 1 card Accepts Secure Digital SD MultiMediaCard reader MMC Memory Stick MS Memory Stick Pro MS PRO and xD Picture Card Note Push to remove install the card Only one card can operate at any given time 6 Chapter 1 Left View SS eee DC in jack Connects to an AC Ethernet RJ 45 BEDS to an Ethernet 10 100 1000 based port network External display Connects to a display device VGA port e g external monitor LCD projector USB 2 0 to USB 2 0 devices HDMI HDMI port high definition digital video connections USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 7 Headphones Connects to audio line out devices speaker line out e g speakers headphones 62 F jack with S PDIF support Microphone jack Accepts inputs from exter
90. the SD Card Dummy Trays 138 Replacing the Battery 138 VIII Table of Contents Troubleshooting 139 Common Problems a men o eic A ee re Le e a done o dran SY 139 Power On ISSUlB i45 3 px eds db RID Am p dnx Sues dd pbi A 140 No Display ISSUE estado ed Gita mad Wate Cee he CAREER go D IR Re RUE ns 141 Random Loss of BIOS Settings 142 LOD FUS 143 Built In Keyboard Failure 143 Touchpad Faure 3 52 00 dps eatin eB Sh ey Haw 144 Internal Speaker Failure 144 Internal Microphone Failure 146 HDD Not Operating Correctly 147 ODD Fale 5 55 13 petur panere dig OCHO SCR bb eg S odi d i e H n 148 USB Failure Hightside 2333 de so vb RE EG eS qu XD bU NE SUE E 151 Modem Function Failure l lille 151 Wireless Function Failure 152 Bluetooth Function Failure 152 Easy OUCH Button allie 35 a a erae d oa ec x di E ex S dE 153 Media Board Failure monre eee ens 153 Fingerprint Reader Failure 154 Thermal Unit Fae
91. the same as clicking the left button Use Acer Bio Protection fingerprint reader 3 supporting Acer FingerNav 4 way control function only for certain models or the 4 way scroll 3 button only for certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Ss fomne Click and hold then use Tap twice at the same speed finger on the touchpad to as double clicking a mouse drag the cursor button rest your finger on the touchpad on the second tap and drag the cursor Access Click once context menu NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 11 Using the Keyboard The keyboard has full sized keys and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off Exc FI F 2 Fs Fh ri Fa ho rm Fiz Pause 7 m gi r a Zu Home End Wun Srt Break Da a amp 8 8 ko Fg Badana 1 2 3 4 5 5 7 8 9 0
92. tools to remove the Switch Cover may cause damage to the outer casing It is recommended that only fingers are used to remove the Switch Cover 1 See Removing the Battery Pack on page 52 2 See Removing the Hinge Covers on page 64 3 Locate and remove the ten securing screws on the bottom of the computer Switch Cover red callout Switch Cover green callout 4 Turn the computer over and open the LCD module to expose the Switch Cover IMPORTANT The LCD module does not fully extend Damage will occur if you attempt to extend the LCD module beyond the manufacturer s design 5 Push the Switch Cover downward 1 and lift the leftside of the cover upward 2 to release the securing pins Chapter 3 65 6 Using both hands lift both sides of the rear edge of the Switch Cover upward as shown 8 Lift the Switch Cover clear of the chassis 66 Chapter 3 Removing the Keyboard 1 See Removing the Switch Cover on page 65 2 Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard _ 1I oe E 178 a T Y ITEE i i i T u L us re _ 5 Remove the keyboard from the chassis Chapter 3 67 Removing the Speaker Module 1 See Removing the Keyboard on page 67 2 Remove the two securing screws from the Speaker Module Speaker Module
93. tte The flash utility has auto execution function Chapter 2 39 DOS Flash Utility 40 Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 Information Main Securty Oot Exit Item Specific Help Boot priority order Use T or lt gt to select a device then press zF5 to move it down the 2 DET1 Slimtype DVD D58425 list or F6 to move 3 USB FFD t up the list Press 4 Network Boot Atheros Boot Agent lt Esc gt to escape the menu 5 USB HDD 5 USB CDROM F1 T4 F5 F5 ESC Enter 3 Execute the FLASH BAT batch file to update BIOS The flash process begins as shown Priority Order 2 IDE VDC UDI600BEUS 227 SIDE 1 Optiarc DUD RU AD 4 In flash BIOS the message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Chapter 2 Chapter 2 Insyde Flash Utility Insy Initializing File loading 188 X Current BIOS Nodal name Hew BIOS Hodel name Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays 41 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update
94. ve tape Replacing the USB Board 1 Insert the USB Board into the casing ensuring that 2 Run the cable along the casing and insert it into the the USB Port is accessible through the case FFC connector 3 Lock the connector and press down on the FFC cable to secure it on the casing 118 Chapter 3 Replacing the Media Board WARNING Care must be taken when replacing the Media Board Cover to prevent damage or stress to the surface 1 Place the media board in the upper case Chapter 3 119 120 Chapter Replacing the TouchPad Bracket 1 Place the TouchPad in the casing 2 Replace the two securing screws 4 Runthe cable along the Bracket and press down to secure it in place Replacing the Finger Print Reader 1 Replace the Finger Print Reader in the Upper 2 Run the FFC along the TouchPad bracket as Cover in the direction of the arrow shown and press down to secure it in place Chapter 3 124 3 Replace the Finger Print Reader Bracket rear edge 4 Replace the single securing screw first and lower it into place 122 Chapter 3 Replacing the Upper Cover WARNING Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface 1 Place the Upper Cover on the Lower Cover front edge first and lower it into place 2 Starting with the sides press down all around the perimeter of the cover to secure it in place 4 F Chapter 3 123 3
95. wer Covers on page 54 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module Chapter 3 57 Removing the Hard Disk Drive Module 1 See Removing the Lower Covers on page 54 2 Hold the Pull Tab and slide the HDD away from the connector 3 Pull the HDD up as shown to remove NOTE To prevent damage to HDD avoid pressing down on it or placing heavy objects on top of it 58 Chapter 3 4 Remove the four screws two each side securing the HDD to the carrier HDD Carrier 4 5 Lift the HDD carrier to remove Chapter 3 59 Removing the Optical Disk Drive Module 1 See Removing the Lower Covers on page 54 2 Remove the screw securing the ODD module 3 Insert a screw driver as shown and push the ODD Module out of the bay 60 Chapter 3 4 Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module 5 Insert a pin in the eject hole of the ODD to eject the ODD tray 6 Press down on the locking catch to release the ODD cover and remove Chapter 3 61 Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Hinge Covers Remove Switch Cover Remove Keyboard Y Y Remove Remove Function

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