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Xerox Phaser 6128MFP

1. 6128mfp 126 6128mfp 055 Document Glass Document Feeder Lift the document feeder or the document glass Insert originals faceup with the top of the page cover and then place the original facedown on entering the feeder first Adjust the paper guides so the back left corner of the document glass they fit against the originals 1 On the printer control panel press the Copy button 2 Enter the desired number of copies using the printer control panel keypad The number of copies appears on the upper right corner of the display To reset the number of copies to 1 press the Clear All button 3 Set copying options See Adjusting Copying Options on page 71 4 Press the green Start button If you placed originals in the document feeder copying continues until the document feeder is empty Note Print jobs are interrupted when users make copies Printing continues while the printer scans the originals When the copies are ready to print the print job pauses the copies print and then the print job resumes Copying cannot be performed while printing a received fax Note One set of copies will print if the green Start button is pressed Phaser 6128MFP Multifunction Printer 70 Adjusting Copying Options Adjusting Copying Options This section includes Basic Settings on page 71 Image Adjustments on page 72 Image Placement Adjustments on page 75 Output Adjustments on page 76 Basic Settings You c
2. Junk Fax Filter When set to On incoming faxes are only accepted from numbers registered in the Address Book Remote Receive Specifies whether to receive a fax by pressing the remote receive code on the external telephone after picking up the handset of the telephone When set to On a fax can be received by pressing the remote receive code on the external telephone Remote Rcv Tone Specifies the tone in two digits 00 99 when Remote Receive is set to On Send Header When set to On the sender record is printed at the head of the fax Company Name Specifies the sender name to be recorded in the sender report Your Fax Number Specifies your telephone number which is printed at the top of each page sent from your printer Fax Cover Page When set to On automatically prints a fax cover page When set to Off does not print a fax cover page DRPD Pattern Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 Specifies a distinctive ring pattern for use with DRPD service DRPD Patterns are specified by your telephone company The patterns provided with your multifunction printer are shown below with Pattern 1 at the top and Pattern 5 at the bottom J LL JU LL TU L JE J LL 6128mfp 130 Forward Settings Specifies when the printer should forward all of the outgoing faxes to a specified destination Fwd Settings Num Specifies the number that outgoing faxes a
3. KK KK KK K k k kk k kk k k kk k k 10 Operational Sqfety WW k kk kk kk KK k KK KK k K sehn 10 Moving the Printe sespe delek danl eret ne ne naha ca ahe cue m mU P e 6 he orton 12 Safety Symbols Marked on Printer 0 KK KK KK KK KK KK KK KK KK KK KK KK 14 2 Printer Features Main Components and Their Functions 2 20 KK KK cece KK KK KK KK KK KK KK KK kk 16 FEE OM V OW sc 5544538p5185813 4488135055 TII av ue ab roc kek esen te eee ete tee id ete ek NEE 16 Gem eriein HHHH ave wie bs wi HH E EHEHHEHHHHHH HH HH HH HH gv 17 Internal VIEW r a ee a DpDpDDpMMMMMMTMTMTMDTMAYTMDTRTR RrRE EBRI I I_rERERrErEErKK Bigs alia Sle ts shia Ainge aOR Lelia 17 Standard Features gt gt si kx yyy rrn ky ice kak bk dk ke bk uk e Ben dG dek RO l WA a 6i0 4 seek r ek W 18 Control Pen x22 yaka y a kak ka de E Res h k lr n ese be dee deed heed Gener 19 Control Panel Layout 0 cece cece kK KK KK KK KK K k kk k m n 20 Information Pages k k kk kK k kk K KK K kk k k k kk k k k k 21 Power Saver Mode ss ss sa sa salsa kk lk a kk kal ayik eer ene duel ee a la a wala ll eee 22 Power Saver Mode 1 Printer kK c cece RII 22 Power Saver Mode 2 System 2 00 e cece cece eee KK KK KK kk KK k kk kk kk 22 More Information HHHH HHHH HH H HH
4. e Loading Documents for Scanning on page 78 e Scanning to a Folder on Your Computer USB on page 79 e Scanning to a Shared Folder on Your Computer Network on page 80 e Scanning to Email on page 81 e Scanning to a FTP Server on page 82 e Scanning Images into an Application on page 83 e Adjusting Scanning Options on page 85 See also Installation and Setup Overview on page 26 Using the Scanner Quick Start Tutorial English Only www xerox com office 6128MFPdocs Phaser 6128MFP Multifunction Printer 77 Loading Documents for Scanning Loading Documents for Scanning Position the original document to be scanned as shown below 6128mfp 126 6128mfp 055 Document Feeder Document Glass Insert originals faceup with the top of the page Life the document feeder or the document glass cover entering the feeder first Adjust the paper guides and then place the original facedown on the back left so they fit against the originals corner of the document glass Phaser 6128MFP Multifunction Printer 78 Scanning to a Folder on Your Computer USB Scanning to a Folder on Your Computer USB Note This procedure assumes you have Express Scan Manager installed on your computer For more information on Express Scan Manager see Setting Up Scanning USB on page 40 If you are connected by a USB cable 1 Onthe printer control panel click the Scan button 2 Select Computer USB and the
5. Phaser 6128MFP Multifunction Printer 114 Description of Menu Items Item Description Ethernet Specifies the communication speed and the modes of Ethernet e Auto default Automatically detects 10Base Half 10Base Full 100Base Half and 100Base Full e 10Base Half Uses 10Base T half duplex e 10Base Full Uses 10Base T full duplex e 100Base Half Uses 100Base TX half duplex e 100Base Full Uses 100Base TX full duplex TCP IP IPV4 Specifies the TCP IP settings for the network Get IP Specifies whether to automatically or manually retrieve the IP address Address DHCP AutoIP default Automatically sets the IP address e BOOTP Uses BOOTP to set the IP address automatically e RARP Uses RARP to set the IP address automatically e DHCP Uses DHCP to set the IP address automatically e Panel You can set the IP address manually by entering it on the operator panel IP Address These items are used to check the addresses that have been obtained Network automatically or to specify addresses manually Enter the address in the Mask format of xxx xxx xxx xxx You can specify values in the range of 0 to 255 Gateway for xxx Address To set addresses manually set the Get IP Address to Panel e Make sure that you have a unique IP address A duplicate IP address may affect the whole network For the addresses you need to set manually contact your network administrator Protocol Set Enable when using the proto
6. including N up is counted as one impression and a 2 sided print including N up is counted as two If an error occurs after one side is printed during duplex printing it is counted as one page When printing color data that has been converted using an ICC profile on an application with the Color Auto setting the data is printed in color even if it appears to be black and white data on the monitor In this case the Color Impressions meter is increased Note Grayscale images printed with the composite black setting count as color pages because color consumables are used Grayscale is the default setting When printing 2 sided a blank page may be inserted automatically depending on the settings on the application In this case the blank page is counted as one page Use the following procedure to check a meter 1 Press the System button 2 Press either the Up Arrow or Down Arrow button until Billing Meters is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until the desired meter is displayed After checking press the System button Phaser 6128MFP Multifunction Printer 157 Moving the Printer Moving the Printer Follow these procedures when moving the printer To view precautions and guidelines for safely moving your printer see Moving the Printer on page 12 The printer configured with the optional accessories paper trays and consumables weighs 29 kg 63 9
7. 160 220 g m2 60 80 Ib Cover Glossy Paper 100 160 g m2 28 60 Ib Cover Thick Glossy Paper 160 220 g m2 60 80 Ib Cover Paper Envelopes Labels Loading Capacity Tray holds 250 sheets Printing on paper that has different settings from the paper size or paper type selected on the print driver or loading paper into an unsuitable paper tray for printing may lead to paper jams To ensure that printing is correctly done select the correct paper size paper type and paper tray The printed image may fade due to moisture such as water rain or vapor For details contact your reseller See also Recommended Media List United States www xerox com paper Recommended Media List Europe www xerox com europaper Phaser 6128MFP Multifunction Printer 46 Setting Paper Types and Sizes Setting Paper Types and Sizes Setting Paper Trays When loading paper in the paper tray it is necessary to set the paper type on the control panel Note When you set select None from the Paper Type dropdown in the driver printing will default to the control panel settings Printing will be performed only when the settings for the paper size and type configured on the print driver match the settings on the control panel When the settings on the print driver and control panel do not match follow the instructions displayed on the control panel See also Description of Menu Items on page 108 Setting Paper Types Caution P
8. Phaser 6128MFP Multifunction Printer 75 Adjusting Copying Options Setting the Margins for a Single Job 1 Place the document to be copied on the document glass 2 On the printer control panel press the Copy button 3 Select the margin that you would like to change and then press the OK button e Margin Top Bottom e Margin Left Right e Margin Middle 4 Use the Up Arrow or Down Arrow button to adjust the margin and then press the OK button 5 Repeat the steps for other margins and then press the Exit button 6 Press the Start button to begin copying Output Adjustments You can change the following output adjustment settings e Collating Copies on page 76 Collating Copies When you make several copies of a multi page document you can collate the output For example if you are making three single sided copies of a six page document the copies are printed in this order when you select collated 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 If you select uncollated default the copies are printed in this order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 To select a collating option 1 On the printer control panel press the Copy button 2 Select Collated and then press the OK button 3 Select Off On or Auto and then press the OK button Note The setting default is Auto meaning the ADF collation is turned on Phaser 6128MFP Multifunction Printer 76 Scanning This chapter includes
9. before enabling the Copy Lock e Fax When enabled access to the fax requires a password Panel Lock must be enabled before enabling the Fax Lock e Scan to Email When enabled access to the fax requires a password Panel Lock must be enabled before enabling the Fax Lock e Scan to PC When enabled access to the fax requires a password Panel Lock must be enabled before enabling the Fax Lock Phaser 6128MFP Multifunction Printer 122 Description of Menu Items Admin Reports Use this menu to print various types of reports and lists regarding printer usage Item Description Speed Dial Prints a report of the speed dial numbers Address Book Prints a report of the address book email addresses Server Address Prints a report of the address book server addresses Fax Activity Prints a report summarizing sent and received faxes Fax Pending Prints a report of the pending faxes Printer Meter Prints a report summarizing printing activity Scan to Email Use this menu to enable or disable the Scan to Email function Phaser 6128MFP Multifunction Printer 123 Menu List Menu List The Menu Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel press the System button select Information Pages and then press the OK button 2 Select Menu Map and then press the OK button to print Print the Menu Map to see other information pages available for printing
10. d Select the scanner and then click the Custom Insert button 3 Specify the paper source in the Paper source drop down menu Document Glass or Document Feeder 4 Specify the other scanner driver settings as desired Note For more information click the Help button to view the online help 5 Click the Scan button The printer scans the document and the image is placed in your application Using the WIA Image Manager in a Windows Application You can scan and import images into an application using the WIA Image Manager on Windows XP and Windows Server 2003 Note The printer must be connected to the computer with a USB cable To import scanned images into an application 1 Open the file in which you want to place the image 2 Select the application s menu item to acquire the image For example if you are using Microsoft Word to place an image in a document a Select Insert b Select Picture c Select From Scanner or Camera d Select the scanner and then click the Custom Insert button 3 Select the paper source in the Paper source drop down menu either Flatbed or Document Feeder Phaser 6128MFP Multifunction Printer 83 Scanning Images into an Application 4 Specify any other scanner driver settings 5 Click the Scan button The printer scans the document and the image is placed in your application Scanning an Image into a Macintosh OS X Application Note The printer must be connected to the compu
11. faxing 98 creating individual speed dial entry 92 custom paper defining size with PCL driver 62 custom size paper 62 printing from Tray 1 MPT 63 supported for the paper tray 62 D default settings 108 copy 109 fax 111 scan 110 delay sending a fax 97 dial directory report 103 dialing fax numbers inserting letters or numbers 90 inserting pauses 90 104 Index directory individual 92 Disposal 174 document feeder 90 glass 70 90 document glass 43 document type selecting 72 drivers installing Global Print Driver 36 installing Linux 36 installing Macintosh 33 installing Mobile Express Driver 36 installing Windows 31 E electrical safety 9 envelopes 55 guidelines 55 printing from Tray 1 MPT 56 error and warning messages 151 error messages about consumables 145 control panel 145 F fax configuration 99 default settings 111 limiting access to 102 troubleshooting 149 fax address book adding individual and group entries 92 fax number inserting pauses 104 faxes enabling secure faxes 101 inserting pauses in fax numbers 104 limiting junk faxes 102 103 managing functions 100 printing or clearing 101 printing secure faxes 101 reports 103 sending a fax from your computer 90 sending a fax to a single recipient 90 sending from the printer 90 transmission report 100 Phaser 6128MFP Multifunction Printer Index 177 faxing basic 90 changing
12. k kk kk m s e 157 Moving the Printer 0 kk kk kk kk kk kk kk KK K k k e k kk k k kk k k 158 A Printer Specifications B Regulatory Information Basic Regulations 0 kk kk kk ccc kk kk kk kk e e hn 164 United States FCC Regulations 0 k KK KK KK KK KK KK KK KK KK KK KK 164 Canada Regulations 0 ccc KK KK KK KK KK kk kk k kk k kk k 164 European Union EDKmmm_gggmmgggmgmu 164 Copy Regulations cece kk kk kk k kk s mee 165 United States A cl wanena W n aa E Zan a W eR ELT OS eae Bae 3 165 CA Id di ke caret Hay S n d a Va ee r a a Kr Kek E N ces i r k beds 166 Other Countries oues wie Gee due NH HEHE NE nEEEBDnRnEEBDMDMDMDMDMDMRMMMMEMMME 167 Phaser 6128MFP Multifunction Printer 7 Contents Fax Regulatioris s eerte de diedunide de eaa aeeie a0ce0 ee 168 United SIGS odori rit ERpREER HEREDI rrr NER E KI E PERI IE E 168 CONGUE ass nih ch carb E bn dn kane SpA P RR OR PRU ERU REO 169 European Union k cece cece KK K kK KK k K e m hn 170 South African Statement a a a ne AC a ded dS cherie bene kk kk tea 170 New Zealand Telecom Warning Notice 00 cee KK KK KK KK KK nes 170 Material Safety Data Sheet k cece cence kK Ke k teen kk kk kk kk 172 C Printer Recycling and Disposal AIVCOUMUIES cc eau Lo Ono s
13. the OK button when finished 5 Type the Gateway Address using the keypad or use the up and down arrow buttons Press the OK button when finished 6 Use the down arrow to select Exit Menu then select Yes to exit the menu Note To return to the Initial Setup menu press the System button then Admin Menu gt System Setup gt Power On Wizard Finding Your Printer s IP Address If you did not write down the IP Address and need to know what it is print the Configuration information page Note The information page that prints automatically when you turn the machine on by default is called the Startup Page This page prints before the printer is recognized by the network and the IP address shown on this page is not correct 1 Press the System button on the control panel 2 Select Information Pgs and press the OK button 3 Select Configuration and press the OK button The Configuration page will print The printer s IP address will be listed in the Network Setup section on the bottom left of the page Enabling the Printer for Faxing To enable the printer to send or receive a fax 1 Onthe control panel use the up or down arrow to select Setup Fax Basic from the Initial Setup menu 2 Select your country from the list and press the OK button 3 Type your fax phone number using the keypad and press the OK button 4 Usethe down arrow to select Exit Menu then select Yes to exit the menu Adding Fax Numbers and E
14. 62 Phaser 6128MFP Multifunction Printer 42 Supported Paper and Media Automatic Document Feeder ADF Guidelines The document feeder accommodates the following original sizes e Width 148 216 mm 4 1 in 8 5 in e Length 210 355 6 mm 8 3 in 14 in The weight range includes 50 125 g m 17 32 Ib Bond Follow these guidelines when loading originals into the document feeder e Load originals faceup so that the top of the document enters the feeder first e Place only loose sheets of paper in the document feeder e Adjust the paper guides so that they fit against the originals e Insert paper in the document feeder only when ink on the paper is completely dry e Do not load originals above the MAX fill line 6128mfp 129 Document Glass Use the document glass rather than the document feeder to copy or scan the following types of originals e Paper with paper clips or staples attached e Paper with wrinkles curls folds tears or notches e Coated or carbonless paper or items other than paper such as cloth or metal e Envelopes Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs however some media can cause poor output quality increased paper jams or damage to your printer Unacceptable media includes e Rough or porous media e Paper that has been folded or wrinkled e Paper with staples e Envelopes with windows or metal clasps e Padded en
15. Fuser Error Restart Printer The fuser is not installed correctly or is not working correctly due to damage or malfunction Turn off printer Reinstall the fuser 010 317 Insert Fuser Restart Printer The fuser is not installed Turn off printer Install the fuser Replace XXX Cartridge The toner cartridge has become empty Toner Cartridge Replace the old toner cartridge with a new one 093 NNN The XXX toner cartridge is not installed correctly or is not working Insert XXX Cartridge correctly due to damage or malfunction Reinstall the toner cartridge 093 NNN The XXX toner cartridge is not installed correctly or is not working Insert XXX Cartridge correctly due to damage or malfunction Reinstall the toner cartridge Insert Imaging Unit The imaging unit is not installed Install the imaging unit Replace Imaging Unit Time to replace the imaging unit Replace old imaging unit with new one 1 XXX indicates one of the following the Yellow Toner Y Cyan Toner C Magenta Toner M or Black Toner K 2 NNN indicates a numeric value Phaser 6128MFP Multifunction Printer 145 Control Panel Error Messages Messages About the Printer and Other Items Message Condition Reason Action Jam at Manual Feed Slot Remove paper from manual feed Open Close front cover Paper is jammed inside the manual feed slot Remove the jammed paper See Paper Jams on page 136 Jam
16. Network Scan Comp Serv click Comp Server Address Book Click Add next to any unused entry and enter the following information e Name Type the name that you want to appear in the Address Book e Network Type Select Server FTP e Host Address Enter the FTP server s IP address or DNS name e Port Number Enter the default port number for FTP 21 or select a number from the range provided e Login Name Enter a valid login name for your FTP server e Password Enter a valid password for your FTP server e Re enter Password Enter the password again Name of Shared Directory Enter a name for the directory or folder For example if you want the scanned files to go in a folder called scans type scans e Subdirectory Path Enter the path of the folder on the FTP server For example if you want the scanned files to go in a folder called colorscans inside the scans folder type colorscans 5 Click Save Changes A new address book entry is created You can now scan to the FTP server For more information see Scanning on page 77 Phaser 6128MFP Multifunction Printer 39 Setting up Scanning Setting Up Scanning to an Email Address Before you can scan to an email address you must first configure the printer to communicate with your email SMTP server To configure the SMTP server settings 1 Open your Web browser and type your printer s IP address in the address field to access CentreWare IS Click the Prop
17. Paper About Paper Using unsuitable paper may lead to paper jams poor print quality breakdown and damage to your printer In order to use the features of this printer effectively use the suggested paper that is recommended here Usable Paper The types of paper that can be used on this printer are as follows Table 1 Manual Feed Slot Paper Size Letter 8 5 x 11 in Legal 8 5 x 14 in Executive 7 25 x 10 5 in Folio 8 5 x 13 in 10 Commercial 4 1 x 9 5 in Monarch 3 8 x 7 5 in AA 210 x 297 mm A5 148 x 210 mm DL 110 x 220 mm C5 162 x 229 mm Custom 76 2 216 mm 3 8 5 in 127 355 6 mm 5 14 in B5 JIS 182 x 257 mm Paper Type Weight Plain 65 120 g m 17 32 lb Bond Thin Card Stock 100 163 g m 28 60 Ib Cover Thick Card Stock 160 220 g m 60 80 Ib Cover Glossy Paper 100 160 g m 28 60 Ib Cover Thick Glossy Paper 160 220 g m 60 80 Ib Cover Labels Paper Envelopes Business Cards Loading Capacity Holds 1 sheet Phaser 6128MFP Multifunction Printer 45 About Paper Table 2 Paper Tray Paper Size Letter 8 5 x 11 in Legal 8 5 x 14 in Executive 7 25 x 10 5 in Folio 8 5 x 13 in A4 210 x 297 mm A5 148 x 210 mm Custom 76 2 216 mm 3 8 5 in 127 355 6 mm 5 14 in B5 JIS 182 x 257 mm Paper Type Weight Plain 65 120 g m2 17 32 Ib Bond Thin Card Stock 100 163 g m2 28 60 Ib Cover Thick Card Stock
18. Printer 121 Description of Menu Items Maintenance Mode Use this menu for color registration and to reset defaults Item Description Auto Regi Adjust Adjust the color registration automatically Selecting On adjusts the color registration automatically The default is On Adjust ColorRegi Correct the color registration manually For details refer to Color Registration on page 133 e Auto Adjust Correct the color registration e Color Regi Chart Prints the correction chart e Enter Number Enter the number to correct the registration Initialize NVM Initializes the settings stored in the NVM except for the network settings The NVM is a nonvolatile memory that stores the printer settings even after the power is turned off After executing this function and restarting the printer all the menu parameters are reset to their default values e You cannot execute this menu during printing e You need to restart the printer to activate this setting After making the setting turn off the printer and then turn it on again Init Print Meter Initializes the print counts Reset Fuser Resets the count for fuser life to O Secure Settings Use this menu for user registration and to reset the fuser Item Description Panel Lock When enabled access to the Admin Menu requires a password Service Lock Copy When enabled access to copy requires a password Panel Lock must be enabled
19. The way to display the printer Properties dialog box differs according to the application software Refer to the manual of your respective application software From the File menu select Print In the Job Type field select Secure Print Click the Setup button In the Username field enter your user name In the Password field enter a numeric password If you want to use a specified document name to access the document from the control panel Q9 gru woe a Inthe Retrieve Document Name field select Enter Document Name b Inthe Document Name field enter the name that will appear on the control panel 7 If you want the printer to automatically name the document using a time stamp in the Retrieve Document Name field select Auto Retrieve 8 Click OK twice to accept the Secure Print settings and to send the job Phaser 6128MFP Multifunction Printer 64 Printing Confidential Documents Secure Print Secure Printing from the Printer Control Panel This section explains the procedure to print data stored in the printer by Secure Print Note You can also delete without printing secure print data stored in the printer See System Setup on page 118 On the control panel press the Job Status button Select Walk Up Features and then press the OK button Select Secure Print and then press the OK button Select your user name and then press the OK button Press the Up Arrow or Down Arrow button to scroll to the correct n
20. and then press the OK button e Select Labels and then press the OK button In the printer driver select either Labels as the paper type or the appropriate tray as the paper tray Printing Glossy Paper Glossy paper can be printed from any tray It can be printed on both sides To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6128MFPsupplies Guidelines Do not open sealed packages of glossy paper until you are ready to load them into the printer Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy paper Load only the amount of glossy paper you are planning to use Do not leave glossy paper in the tray when you are finished printing Reinsert unused glossy paper in the original wrapper and seal Rotate stock frequently Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer Phaser 6128MFP Multifunction Printer 59 Printing on Specialty Media Printing Glossy Paper from the Paper Tray 1 Gently pull open the paper tray and open the paper guides 6128mfp 024 2 Fan the glossy paper to release sheets that are stuck together 6128mfp 116 3 Insert the glossy paper into the paper tray and adjust the paper guides to fit the paper e Place the side to be printed faceup e Do not load more than
21. at Tray Check Tray Open Close front cover Paper is jammed inside the paper tray Remove the jammed paper Jam at Exit Open Front Cover And remove paper Paper is jammed inside the exit of the printer Remove the jammed paper Jam at Front Cover Open Front Cover and Remove Paper Paper is jammed inside the front cover Remove the jammed paper Front Cover Open Close Front Cover The front cover is open Close the front cover Side Door Open Close Side Door The side door is open Close the side door Invalid Job Press OK button When the configuration of the printer on the print driver does not conform to the printer you are using this message appears Press the Cancel button to cancel the print job Make sure that the configuration of the printer on the print driver conforms to the printer you are using Limit Exceeded Press OK Button The user has exceeded the limit on the number of pages that can be printed when using an authentication function Contact the administrator Open Front Cover Remove Paper Paper is jammed inside the printer Press the button to open the front cover and remove the jammed paper See Paper Jams on page 136 Open Front Cover Remove Paper amp Check Paper Type Paper is jammed inside the printer Press the button to open the front cover and remove the jammed paper See Paper Jams on page 136 PDL Error Press OK Button Error in th
22. category 5 RJ45 e USB Connection The printer and your computer must be connected by a standard A B USB 2 0 cable The printer must also be connected to a dedicated phone line to send and receive faxes Note Communication cables are not included with your printer and must be purchased separately See your system administrator for help The Installation Guide is available online at www xerox com office 6128MFPsupport Phaser 6128MFP Multifunction Printer 27 Initial Setup at the Control Panel Initial Setup at the Control Panel This section includes e Assigning the Printer s Network Address on page 28 e Enabling the Printer for Faxing on page 29 e Enabling the Printer for Scanning on page 30 The first time you turn the printer on the Initial Setup menu will provide you with an opportunity to e Set the language date and time e Change the network address acquisition method e Specify the fax phone number so the printer can receive a fax e Setup advanced fax settings Note After you have exited the Initial Setup menu you can return to it by pressing the System button then Admin Menu gt System Setup gt Power On Wizard Assigning the Printer s Network Address The printer is set by default to be automatically recognized by the network acquiring an IP address using DHCP Network addresses assigned by DHCP are temporary After a specified time the network may assign a new IP address to the printer If
23. could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this Xerox equipment for repair or warranty information please contact the appropriate service center details of which are displayed either on the machine or contained within the User Guide If the equipment is causing harm to the telephone network the Telephone Company may request that you disconnect the equipment until the problem is resolved Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service provider This applies at any time during or after the service warranty period If unauthorized repair is performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your office has specially wired alarm equipment connected to the telephone line make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your Telephone Company or a qualified installer Canada Note The Industry Canada label identifies certified equipment This certificat
24. eRe val IN 23 3 Installation and Setup Installation and Setup Overview seg oekiex iba d XE Ge kK KK KK E SUR AAA k k kk k k 26 Physical Connectioni isse ee ar e e ee so e a Re DJ JDJDJHNKL Z 27 Initial Setup at the Control Panel 5 eo ouo rr rrr r Rh RR KK KK KK KK KK KK KK K 28 Assigning the Printer s Network Address 1 0 2 2 0 eee esses 28 Enabling the Printer Tor FOXIPIQu ies adobe re KK KK KK KK KK KK Ee RU KK ep AUR 29 Enabling the Printer for Scanning cece cece e eee KK KK KK KK eee 30 Installing the Software 2 eere rna ee Free err e KK KK nn KK KK KK ROLE K KK kk k 31 Operating System Requirements KK KK KK KK KK KK KK KK KK KK K k k 31 Installing Drivers and Utilities Windows 0 eee KK KK KK KK KK KK 31 Installing Drivers and Utilities Macintosh 0 eee KK KK KK KK KK KK 33 Installing Other Dr vers ode oe kn kK KK KK KK eee o et a Ra E E c 36 Phaser 6128MFP Multifunction Printer 3 Contents Setting tip SCANNING c n 37 Scanning Setup Overview 20 eee k KK e eee eh er 37 Setting Up Scanning to a Shared Folder on Your Computer 06 37 Setting Up Scanning to an FTP Server KK KK KK KK KK KK KK KK KK K KK 39 Setting Up Scanning to an Email Address 00 KK KK KK KK KK KK KK KK 40 Setting Up Scanning USB KK KK KK KK KK KK KK KK KK KK KK
25. ee 40 4 Printing Basics Supported Paper and Media 0 cece KK KK KK KK KK KK K e 42 Paper Usage Guidelines 0 eee eee ence KK KK KK KK K eee kk kk kk k 42 Automatic Document Feeder ADF Guidelines 2 cece eee eee eee 43 Paper That Can Damage Your Printer 0 cece eee eee KK KK KK KK KK eees 43 Paper Storage Guidelines cece cece cece cee eet KK K k KK en kk K k kk 44 ADOULPODE eL 45 Setting Paper Types and Sizes 2 cece kk kk KK kk K k k ee tenet een 47 Setting Paper Trays cis cx irda teed den Gita ewe nde e Ea e a ete dead EUR h l ER ees 47 Setting Paper TypeS 2 0 cece kk kk ke k k k ee k ee el e eee e eee eee een 47 Setting Paper SIZOS x s cscs sass esatindeasnaca R 0 bebes S e WE W E S RR dee ka ern Rd 47 Loading Paper Je EU DES OEP DEC Up dde Uber denied cente edi tad ee e W 48 Loading Paper in the Paper Tray 2 cece eee KK KK KK KK KK KK KK KK KK KK k 48 Loading Paper in the Manual Feed Slot 00 c cece cece eee eee ences 50 Selecting Printing Options k u Eke kusa di dak a a a q n b nale O Gala 51 Selecting Printing Preferences WindOWS eee cece eee KK KK KK KK KK KK 51 Selecting Options for an Individual Job Windows cece eee eee eee 51 Selecting Options for an Individual Job Macintosh e
26. even those made by other manufacturers It configures itself for the printer you select every time you print If you travel frequently to the same sites you can save your favorite printers in that location and the driver will remember your settings Phaser 6128MFP Multifunction Printer 36 Setting up Scanning Setting up Scanning This section includes e Scanning Setup Overview on page 37 e Setting Up Scanning to an FTP Server on page 39 e Setting Up Scanning to a Shared Folder on Your Computer on page 37 e Setting Up Scanning to an Email Address on page 40 e Setting Up Scanning USB on page 40 See also Scanning on page 77 Scanning Setup Overview The printer is enabled for scanning if you are connected to a network However before you can scan you must do the following e Scanning to a shared folder on your computer Share the folder and add the folder as an Address Book entry in CentreWare IS e Scanning to an FTP server Add the FTP server as an Address Book entry in CentreWare IS e Scanning to an email address Configure the email server in CentreWare IS If you are connected via USB you can not scan to an email address or a network location You can scan to a folder on your computer or scan into an application after you have installed scan drivers and the Express Scan Manager utility For more information about installing scan drivers and utilities see Installing the Software on page 31 Setting Up Scannin
27. hazardouswaste perchlorate European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask you retailer for information Phaser 6128MFP Multifunction Printer 173 Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life takeback information Information for Users on Collection and Disposal of Old Equipment and Used Batteries These symbols
28. k k kk 150 Getting Pel si sya eue dindan e Kil eR uuo K Oe ka n a b cade iy Wa W Wi an 151 Control Panel Messages 60 kk kk kk kK k k k k kk kk kk kk k k kk k k 151 PrintingScout Alerts AWK kk kK KK KK KK KK KK KK KK KK kk kk k k kk k k k 151 Online Support Assistant 0 0 ccc ccc KK KK KK KK KK KK KK KK k kk kk 151 Web Links yas sey kak ka Sal n ka HER RU EE dlhl dane r dinji EUR 2 n h 152 11 Maintenance Cleaning the Printef s4x du kk su cc cece lek dd ad n d e kt en delek en 154 Cleaning the Document Glass 0 00 KK KK KK KK KK KK KK KK KK KK KK KK KK kk kk 154 Cleaning the EXteniOn ci 5i2 kay d5 2 14a adeiktaieiaietnees nection oh E LES 154 Cleaning the Interior 0 ccc ccc cence KK KK KK k k k kk kk k kk 155 Ordering Supplies js sx sc s54 di tiral k rik in bkr koln een een elm sre 156 Consumables DpDp pl a ene rrrzrzrm 156 Routine Maintenance Items W We KK KK KK KK KK KK KK KK KK een 156 When to Order Supplies W K kk kk kk KK KK KK KK k k kk k kk k kk k 156 Recycling Supplies 0 kk kk kk KK KK KK KK K kk K k k k kk kk k k 156 Checking Page Counts k k kk kk KK kk k k kk k k
29. lb When moving the equipment make sure that there are two or more persons carrying it When lifting the printer be sure to observe the following points Failure to do so may cause the printer to fall and result in injuries Two persons one facing the front of the printer control panel and the other facing the back should firmly grip the recessed areas on the bottom part of both sides of the printer Never try to lift the printer by gripping any other areas 6128mfp 121 1 Turn off the printer 6128mfp 073 Phaser 6128MFP Multifunction Printer 158 Moving the Printer 2 Disconnect the power cord interface cable and any other cables 6128mfp 120 Warning To prevent electric shock never touch the power plug with wet hands When removing the power cord make sure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electrical shock 3 Remove any paper in the output tray and the ADF and return the paper stopper to its original position 6128mfp 133 Phaser 6128MFP Multifunction Printer 159 Moving the Printer 4 Pull out the paper tray from the printer and remove any paper in the tray and then reinstall the tray Keep the paper wrapped and away from humidity and dirt 6128mfp 128 5 Lift the printer and move it gently Note If the printer is to be moved over a long distance remove the imaging units and toner cartridges to prevent toner from
30. of information pages to help you obtain the best results from your printer Access these pages from the control panel Print the Menu Map to see where these information pages are located in the control panel menu structure To print information pages 1 On the control panel press the System button select Information Pages and then press the OK button 2 Select the information page you want to print then press the OK button Menu Map The Menu Map helps you navigate the control panel menus Note Print the Menu Map to see other information pages available for printing or go to the support site at www xerox com office 6128MFPdocs Configuration Page The Configuration page lists information about your printer s current configuration and settings Phaser 6128MFP Multifunction Printer 21 Power Saver Mode Power Saver Mode Power Saver Mode 1 Printer The printer is equipped with Power Saver Mode 1 to reduce power consumption to 35 W or less when it is left idle When no print data is received for 30 minutes default the printer will enter Power Saver Mode 1 The time range that can be specified for the printer to enter Power Saver Mode 1 is 5 to 60 minutes The time required to exit from Power Saver Mode 1 to a print ready status is about 20 seconds The printer automatically cancels Power Saver Mode 1 once it receives data from the computer To cancel Power Saver Mode 1 manually press the Wake Up button P
31. on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Phaser 6128MFP Multifunction Printer 174 Information on disposal in other countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol This wheeled bin symbol may be used i
32. or of a government of a state other than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada 8 Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to bea certified copy thereof 9 Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner The above list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Phaser 6128MFP Multifunction Printer 166 Copy Regulations Other Countries Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions e Currency notes e Bank notes and cheques e Bank and government bonds and securities e Passports and identification cards e Copyright material or trademarks without the consent of the owner e Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel Phaser 6128MFP Multifunction Printer 167 Fax Regulations Fax Regulations United States Fax Send Header Requ
33. spilling and the printer should be packed inside a box For a repacking kit and instructions go to www xerox com office 6128MFPsupport 6128mfp 113 6 After transporting the printer you may need to adjust the color registration before using it See also Color Registration on page 133 Phaser 6128MFP Multifunction Printer 160 Printer Specifications Item Contents Dimensions 16 7 W x 20 D x 23 H 425 mm x 507 mm x 585 mm Weight Printer 29 kg 63 9 lb including toner cartridges Warm up time Continuous print speed 1 20 seconds or less when power is switched on temperature 22 C However the printer s electrical system is ready 10 seconds after switching on the printer Color 1 sided print 12 sheets min 2 Black and white 1 sided print 16 sheets min 2 Important 1 The print speed may decrease due to paper type such as envelopes size and printing conditions The print speed may decrease due to image quality adjustment 2 Continuous print speed of documents that are all in letter or A4 Resolution Data processing resolution 600 x 600 dpi 25 4 dots mm Multivalued 25 4 dots mm Output resolution 600 dpi 25 4 dots mm Power source 110 127 V 50 60 Hz 9 A 220 240 V 50 60 Hz 5A Power consumption AC 110 127 V Sleep Mode 18 4 W 4 or less Standby less than 60 W fuser on Continuous color printing less than 360 W Continuous monochrome
34. the Applications folder and then select Xerox Phaser6128MFP Address Book Editor and then click OK In the left pane click the Fax icon On the upper right pane right click the group you want to edit and then select Edit Click the Group Membership button Use the Add and Delete buttons to edit the group Press the OK button Press the OK button again Confirm the group members and then click OK On the File menu select Save all The address book is saved with the edited fax group Faxing to an Address Book Group To fax to a group B rng ZA On the printer control panel press the Fax button Select Fax to and then press the Address Book button Select Group Dial and then press the Forward Arrow button Press the Up Arrow or Down Arrow to scroll through the address book list and then press the Forward Arrow button to select the group You can select more than one group Press the OK button after selecting the group s Press the Start button The printer starts the fax job Phaser 6128MFP Multifunction Printer 96 Selecting Fax Options for Single Jobs Selecting Fax Options for Single Jobs This section includes e Setting the Fax Resolution on page 97 e Making the Image Lighter or Darker on page 97 e Delay Sending a Fax on page 97 e Selecting a Fax Cover Page on page 98 Setting the Fax Resolution To set the fax resolution 1 On the printer control panel press the Fax button 2 Select Resolutio
35. the OK button Press the Up Arrow or Down Arrow button to select the address that points to your computer and then press the OK button Iu INE 5 If you want to change any other scan settings press the Up Arrow or Down Arrow button to select the setting and make your changes 6 Press the Start button The printer begins scanning your documents to the shared folder on your computer See also Adjusting Scanning Options on page 85 Phaser 6128MFP Multifunction Printer 80 Scanning to Email Scanning to Email To scan to email 1 On the printer control panel click the E mail button 2 Select Email to and then press the OK button 3 Choose the method for selecting the recipient e To manually enter the email address select Email to Email Address and then press the OK button Use the keypad to enter the address e Toselect an email address in the Address Book select Address Book and then press OK e Toselect a group email address in the Address Book select Email Group and then press the OK button When using the Address Book press the Up Arrow or Down Arrow button to select the address that points to the desired recipient and then press the Forward Arrow button to select whether the address is in the To Bcc or blank line When finished selecting addresses and then press the OK button 4 Pressthe Start button The printer begins scanning your documents and will email them as attachments of the default fi
36. the Printer on page 154 e Ordering Supplies on page 156 e Checking Page Counts on page 157 e Moving the Printer on page 158 See also Maintenance video tutorials at www xerox com office 6128MFPdocs Replacing supplies video tutorials at www xerox com office 6128MFPdocs Phaser 6128MFP Multifunction Printer 153 Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time Warning Be sure to turn off and unplug the printer before accessing the interior of the printer for cleaning maintenance or fault clearance Access to a live printer s interior can cause electric shock Cleaning the Document Glass Clean the document glass with a moistened lint free cloth only Do not use any kind of cleaning agent to clean the glass Wipe the glass in one direction to move any debris to the edge of the glass 6128mfp 108 Automatic document feed ADF paper path Automatic document feed ADF cover Flatbed document glass Automatic document feed ADF glass PWN 2 Cleaning the Exterior Clean the exterior of the printer about once a month Wipe the parts with a wet but well wrung soft cloth Then wipe with another dry soft cloth For stubborn stains apply a small amount of neutral detergent and gently wipe the stain off Note Do not spray the detergent directly on the printer The liquid detergent may enter
37. the Printer on page 90 e Sending a Fax from Your Computer on page 90 Note Before faxing you must set the country code and fax number for the printer See Fax Configuration on page 99 Sending a Fax from the Printer To quickly send a fax from the printer to a single recipient using factory defaults 1 Select one of the following methods e Document Glass Lift the document feeder or the document glass cover and then place the original facedown on the back left corner of the document glass e Document Feeder Insert originals faceup with the top of the page entering the feeder first Adjust the paper guides so they fit against the originals 2 On the printer control panel press the Fax button 3 Using the alphanumeric keypad enter the fax telephone number and then press the Start button If you use the document feeder the printer scans the pages and transmits the fax If you use the document glass the printer scans the page and then transmits the fax Note The fax transmission status is contained on the confirmation page See also Using the Address Book When Faxing on page 92 Managing Fax Functions on page 100 Printing Transmission Reports on page 100 Inserting Pauses in Fax Numbers on page 104 Sending a Fax from Your Computer You can send a fax to the printer from an application on your computer Windows Applications To send a fax from a Windows 2000 Windows XP Windows Server 2003 or Windows Vista applicatio
38. the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local Telephone Company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ H TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this Xerox equipment causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Phaser 6128MFP Multifunction Printer 168 Fax Regulations The Telephone Company may make changes in its facilities equipment operations or procedures that
39. the imaging unit e The paper is outside the recommended specification range Replace the media with a recommend size and type and confirm that your control panel settings are correct See About Paper on page 45 e The paper is damp Replace the paper See About Paper on page 45 e The transfer unit is old or damaged Replace the transfer unit e The high voltage supply is defective See the Xerox Support website www xerox com office 6128MFPsupport for assistance Phaser 6128MFP Multifunction Printer 126 Print Quality Problems Symptom Reason Action Only one color faded e Check the condition of the toner cartridge and replace as necessary e Confirm that all yellow shipping ribbons have been removed from the right side of the imaging unit Stray black dots or white areas drop outs The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel settings are correct See About Paper on page 45 The transfer unit is old or damaged Replace the transfer unit The toner cartridges are not Xerox toner cartridges e Check the condition of the toner cartridge and replace as necessary e Verify that the toner cartridges C M Y K meet specifications and replace if necessary There is dirt in the paper path e Print several blank sheets Vertical black or color streaks Multiple colo
40. the printer through a gap and cause problems Never use cleaning agents other than water or neutral detergent Phaser 6128MFP Multifunction Printer 154 Cleaning the Printer Cleaning the Interior After clearing paper jams or replacing the imaging unit inspect the inside of the printer before closing the printer covers Warning Never touch a labeled area found on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it by yourself to avoid injuries or burns Switch off the printer immediately Refer to the Xerox Support website www xerox com office 6128MFPsupport e Remove any remaining pieces of paper e Remove any dust or stains with a dry clean cloth Phaser 6128MFP Multifunction Printer 155 Ordering Supplies Ordering Supplies This section includes e Consumables on page 156 e Routine Maintenance Items on page 156 e When to Order Supplies on page 156 e Recycling Supplies on page 156 Certain consumables and routine maintenance items need to be ordered occasionally Each supply includes installation instructions Consumables Genuine Xerox Toner Cartridges Cyan Magenta Yellow and Black Note Each toner cartridge includes installation instructions on the box Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements may be parts or kits Ro
41. the scanned files to go in a folder called colorscans inside the scans folder type colorscans SMTP Connection Failed 016 764 The printer cannot find the email server specified Confirm the server address and authentication Invalid From Address 016 768 The return email address is invalid or incorrect Make sure the address includes or com Server Not Found 013 576 If scanning to FTP on a Macintosh FTP sharing is not turned on Server address is incorrect Verify the correct server address Email Login Error SMTP Login Failed Error 016 507 The authentication is set incorrectly Login or password are incorrect Email Login Error Error 016 506 The authentication is set incorrectly 3 NNN indicates a numeric value 4 XXX indicates one of the following the Yellow Toner Y Cyan Toner C Magenta Toner M or Black Toner K Phaser 6128MFP Multifunction Printer 148 Solving Fax Problems Solving Fax Problems If the fax cannot be sent correctly refer to the following table and then perform the indicated operation If the fax still cannot be sent correctly even after performing the described operations refer to the Xerox Support website www xerox com office 6128MFPsupport This section includes e Problems Sending Faxes on page 149 e Problems Receiving Faxes on page 150 Problems Sending Faxes Symptom Cause Solution The document is not scann
42. their fax machine Incorrectly configured voice over IP VOIP Digital phone service is often not compatible with FAX Install dial tone phone service or try to troubleshoot FOIP For more information see http www soft switch org Phaser 6128MFP Multifunction Printer 150 Getting Help Getting Help This section includes e Control Panel Messages on page 151 e PrintingScout Alerts on page 151 e Online Support Assistant on page 151 e Web Links on page 152 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem PrintingScout Alerts PrintingScout is a tool that is included on the Software and Documentation CD ROM It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention PrintingScout is unavailable for Macintosh operating systems Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems You can find solutions for print quality media jams software installation and much more To
43. with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should NOT contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges Warning Notice No 111 or other calls can be made from this device during a mains power failure This equipment may not provide for the effective hand over of a call to another device connected to the same line Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications For repeat calls to the same number e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers e The equipment shall be set
44. your network administrator requires a static IP addresses for the printer or you do not want the IP address of the printer to change you must assign a network address to the printer manually Allowing the IP Address to be Assigned Automatically If your printer is connected to a network that has a DHCP server an IP address will be assigned when you turn the printer on If you are connected to a network that does not have a DHCP server and you want the IP address assigned automatically do the following 1 Onthe control panel use the up or down arrow to select Network Settings from the Initial Setup menu 2 Select AutoIP from the list and press the OK button 3 Usethe down arrow to select Exit Menu then select Yes to exit the menu An IP address will be assigned when you turn the printer on Note To return to the Initial Setup menu press the System button then Admin Menu gt System Setup Power On Wizard Specifying a Static IP Address To assign a static IP address to the printer 1 Onthe control panel use the up or down arrow to select Network Settings from the Initial Setup menu 2 Select Panel from the list and press the OK button Phaser 6128MFP Multifunction Printer 28 Initial Setup at the Control Panel 3 Type the IP address using the keypad or use the up and down arrow buttons Press the OK button when finished 4 Type the Network Mask using the keypad or use the up and down arrow buttons Press
45. 16 17 Open System Preferences Click the Sharing icon Enable Windows Sharing Click the Enable Accounts button and then enable your account Follow the onscreen prompts for entering your password Click Done Click Show All and then click the Network icon On the Show drop down list select Built in Ethernet Record your IP address You will need it when creating the address book entry Click Show All and then click Accounts Record your Short Name You will need it when creating the address book entry Close System Preferences Create a folder in your Public folder The scanner will place scanned images in this folder In the Finder window click the folder you just created On the File menu click Get Info and then Ownership amp Permissions Click Details to expand the window Set permissions for Group to have Read and Write access and then click Apply to enclosed items The folder is ready Now you need to add the folder as an Address Book entry in CentreWare IS Adding the Folder as an Address Book Entry 1 Open your Web browser and type your printer s IP address in the address field to access CentreWare IS To find your printer s IP address see Finding Your Printer s IP Address on page 29 Click the Address Book tab Under Network Scan Comp Serv click Comp Server Address Book Phaser 6128MFP Multifunction Printer 38 Setting up Scanning 4 Click Add next to any unused entry and enter the
46. 25 sheets 6128mfp 131 4 Inthe printer driver select either Glossy Paper as the paper type or Tray as the paper tray Phaser 6128MFP Multifunction Printer 60 Printing on Specialty Media Printing Glossy Paper from the Manual Feed Slot 1 Slide the width guides of the manual feed slot to fit the appropriate media 6128mfp 047 2 Insert the paper into the tray 6128mfp 026 3 If necessary press the paper guides inward to fit the paper 4 Onthe control panel select the glossy paper type a Press the System button to display the System screen b Select Tray Settings and then press the OK button C Selectthe tray and then press the OK button d Select Paper Type and then press the OK button e Select Glossy Paper and then press the OK button 5 Inthe printer driver select either Glossy Paper as the paper type or the appropriate tray as the paper tray Phaser 6128MFP Multifunction Printer 61 Printing Custom Size Printing Custom Size This section explains how to print on custom size paper such as long paper using the PCL print driver Custom size paper can be loaded in each tray The way to load custom size paper in the paper tray is the same as the one to load standard size paper The way to load custom size paper in the manual feed slot is the same as the one to load standard size paper See also Loading Paper in the Manual Feed Slot on page 50 Loading Paper in the Paper Tray on page 48 Set
47. 6128MFP Multifunction Printer 92 Using the Address Book When Faxing Using the Address Book Editor to Add an Individual Note To use the Address Book Editor your computer must be connected to the printer with a USB cable 1 Windows On the Start menu select Programs gt Xerox gt Phaser 6128MFP gt Address Book Editor and then click OK Macintosh Open the Applications folder and then select Xerox Phaser6128MFP Address Book Editor and then click OK In the left pane right click the Fax icon and then select New and New Entry The Speed Dial dialog box appears The Address Book Editor automatically assigns the speed dial number to the first empty entry To manually specify the speed dial number click Specify an Address Number and then enter a value from 1 to 200 for the speed dial number Note The first eight entries in the Address Book correspond to the eight one touch buttons found on the left side of the printer control panel Type in a value for Name and Phone Number To add this entry to an existing group a Click Group Membership b Select the group s to add this entry to and then click OK Confirm the group members and click OK Click OK On the File menu select Save all The address book is saved with the new fax entry Faxing to an Individual in the Address Book To fax to an individual in the address book 1 On the printer control panel press the Fax button Select Fax to and then pre
48. CH kh e edes ve di 71 Image AUS ET ESa eacus od do ea riot mad saad neath enn kk k kk kk 72 Image Placement Adjustments 0 KK kK KK KK KK KK eee 75 Output Adjustments 222 quad dad du dada de ERR PA kk kk ke e di e eke 76 6 Scanning Loading Documents for Scanning 78 Scanning to a Folder on Your Computer USB 0 cece KK KK KK KK KK KK KK eee 79 Scanning to a Shared Folder on Your Computer Network 0 eee eee eee eee 80 Setting Up Scanning to a Computer 02 KK KK KK KK KK KK KK KK KK KK eens 80 Scanning to a Computer on a Network 00 c eee KK KK KK KK KK KK KK KK KK 80 Scanning to Email 0 KK KK KK KK KK KK KK KK KK KK KK KK K kk kk kk kk kk kk kk kk k kk 81 Scanning to a FTP Server M M ek ek kk kk k kk kk kk k kk K k k k k e e e se 82 Scanning Images into an Application 0 KK KK KK KK KK KK KK KK KK KK KK KK K k kk 83 Scanning an Image into a Windows Application TWAIN kk 83 Using the WIA Image Manager in a Windows Application ss suus 83 Scanning an Image into a Macintosh OS X Application 3 84 Adjusting Scanning Options Wes kK KK KK KK KK KK KK I 85 Adjusting the Default Scan Settings kK kK KK KK KK KK KK KK KK KK KK K 85 Changing the Scan Settings for an Individual Job RR 87 7
49. Documentation CD ROM is not available download the latest drivers from www xerox com office 6128MFPdrivers 2 Double click the Phaser6128MFP CD icon on your desktop 3 Double click the 6128MFP Print Installer file Phaser 6128MFP Multifunction Printer 33 go JIN HER ou ue Installing the Software Enter your password and click OK When the installer starts click Continue Accept the license agreement and click Continue Click Install When the installer is finished click Quit Scan Driver To install the scan driver 1 CO ow QY Ur Be Ue NO Insert the Software and Documentation CD ROM Note If the Software and Documentation CD ROM is not available download the latest drivers from www xerox com office 6128MFPdrivers Double click the Phaser6128MFP CD icon on your desktop Double click the 6128MFP Scan Installer file Enter your password and click OK When the installer starts click Continue Accept the license agreement and click Continue Click Install When the installer is finished click Quit Adding the Printer OSX Version 10 3 1 n Co oot L W L 2 Open the Applications folder and open the Utilities folder Open the Printer Setup Utility Click Add Confirm that the first drop down menu is set to Rendezvous for a network connection or USB USB connection Select the printer in the window Select Xerox from the Printer Model drop down menu Select the a
50. Faxing Basic Faxirigi ii isis ieiti RR ERERERERERERERERRGRO RR MW UU PUR PRG TE REP ERE T ee 90 Sending a Fax from the Printer 0 cece KK cece KK KK tence KK KK KK KK KK 90 Sending a Fax from Your Computer 6 cece ee eee eee KK KK KK KK KK ences 90 Using the Address Book When Faxing ese KK KK KK KK KK KK KK KK K kk kk kk k 92 Faxing to an Individudl W K RE ERR E EE ER RUE KK KK KK KK KK KK KK KK kk kk 92 Faxing t a Gro p vies kal e ban d perte eke ove are Wa ane gre ate EIER e Wr Ad 94 Selecting Fax Options for Single Jobs 97 Setting the Fax Resolution KK KK KK KK KK KK KK KK KK KK KK eee KK KK kk eens 97 Making the Image Lighter or Darker 2 eee KK KK KK KK KK KK KK KK KK KK 97 Delay Sending a Edk eur kk kk eu n KK kk k kk kk ke e ek k l k k 97 Selecting a Fax Cover Page isc cucevcsesecedconbecetevesevereredsendsseeses 98 Phaser 6128MFP Multifunction Printer 5 Contents Changing the Default Fax Job SettingS 0 ccc cece cece cee KK KK KK KK KK KK 99 Fax Configuration 0c n ee nee hee me ren 99 Managing Fax Functions ccc KK KK KK KK n ee Ih hm ee 100 Printing Transmission Reports 00 ccc cece KK KK eee e 100 Enabling or Disabling Secure FaxeS cece cece eee eee KK KK KK KK KK k 101 Limiting Access to Fax and Scan Operations ccc e cece
51. From the printer the menu map prints in English for all other languages go to www xerox com office 6128MFPsupport See also Description of Menu Items on page 108 Phaser 6128MFP Multifunction Printer 124 Print Quality This chapter includes e Print Quality Problems on page 126 e Copy Quality Problems on page 131 e Color Registration on page 133 Phaser 6128MFP Multifunction Printer 125 Print Quality Problems Print Quality Problems When the print quality is poor select the closest symptom from the following table to correct the problem If the print quality does not improve after carrying out the appropriate action contact Xerox Customer Support or your reseller Note To enhance print quality toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point Symptom Reason Action Part of image missing Part of the imaging unit protective sheet is still in the printer Follow these steps to fix the problem e Remove the imaging unit e Remove the protective sheet from the imaging unit e Confirm that all yellow shipping ribbons have been removed from the right side of the imaging unit e Replace the imaging unit Faded printouts Multiple colors faded e The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges C M Y K meet specifications and replace if necessary e Remove the protective sheet from
52. Phaser 6128MFP Multifunction Printer Phaser 6128MFP User Guide English Francais Italiano Deutsch Espa ol Portugu s Guide d utilisation Guida dell utente Benutzerhandbuch Gu a del usuario Guia do usu rio Nederlands Svenska Dansk esky Polski Magyar Gebruikershandleiding Pycckui PyKOBOJ ICTBO NOMb30BATeNA Anv ndarhandbok T rk e Kullan c K lavuzu Betjeningsvejledning En Eyyeip to xprjou U ivatelsk p ru ka Przewodnik u ytkownika Felhaszn l i tmutat AR Xerox Copyright 2009 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc Xerox CentreWare Phaser PrintingScout and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or o
53. To forcibly print the job press the OK button To cancel the job press the Cancel button Top section of printed document is missing The top and side margins are incorrect Are the paper tray guides in the correct positions Set the length guide and the width guides to the correct positions See Loading Paper in the Paper Tray on page 48 Check that the paper size on the print driver or the control panel is correctly set See the Online Help for the print driver See Setting Paper Types and Sizes on page 47 Check that the margin setting is correct on the print driver See the Online Help for the print driver Condensation has occurred inside the printer Turn the printer on and leave it on for at least one hour to get rid of the condensation If the problem continues refer to the Xerox Support website www xerox com office 6128MFPsupport Paper cannot be fed Paper jams Multiple paper are fed Paper is fed at an angle Paper is wrinkled Is the paper correctly loaded Load the paper correctly For labels or envelopes fan them well to allow air to enter between each sheet before loading See Loading Paper in the Paper Tray on page 48 Is the paper damp Replace with paper from a new ream See Loading Paper in the Paper Tray on page 48 The paper used is not suitable Load the correct type of paper See About Paper on page 45 Is the paper tray set correctly Push the paper tray
54. access the Online Support Assistant go to www xerox com office 6128MFPsupport Phaser 6128MFP Multifunction Printer 151 Web Links Getting Help Xerox provides several websites that offer additional help on your Phaser 6128MFP printer A set of Xerox links is installed in your web browser s Favorites folder when you install the Xerox printer drivers on your computer Resource Link Technical support information for your printer includes online Technical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and much more www xerox com office 6128MFPsupport Supplies for your printer www xerox com office 6128MFPsupplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office businessresourcecenter Local sales and support center www xerox com office contacts Printer registration www xerox com office register Material Safety Data Sheets identify materials and provide information on safely handling and storing hazardous materials www xerox com msds U S and Canada www xerox com environment europe European Union Information about recycling supplies www xerox com qwa Phaser 6128MFP Multifunction Printer 152 Maintenance This chapter includes e Cleaning
55. age and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused Do not place the printer in an area where people might step on the power cord Do not place objects on the power cord Do not block the ventilation openings These openings are provided to prevent overheating of the printer Do not drop paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock If you notice unusual noises or odors 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative to correct the problem Phaser 6128MFP Multifunction Printer 9 The power cord is attached to the printer as a plug in device at the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or
56. ality e Print quality e RGB color corrections neutral grays e Image smoothing Printer Features e Paper types e Output color Image Settings e Brightness e Contrast e Chroma Phaser 6128MFP Multifunction Printer 54 Printing on Specialty Media Printing on Specialty Media This section includes e Printing Envelopes on page 55 e Printing Labels on page 57 e Printing Glossy Paper on page 59 e Printing Custom Size on page 62 Printing Envelopes Envelopes can be printed from any tray Guidelines e Successful envelope printing is highly dependent on the quality and construction of the envelopes Use envelopes made specifically for laser printers e It is recommended that you maintain constant temperatures and relative humidity e Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing e Avoid padded envelopes purchase envelopes that lie flat on a surface e Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes e If wrinkling or embossing problems occur use a different brand of envelopes made specifically for laser printers Caution Never use envelopes with windows or metal clasps they can damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox warranty serv
57. all setup Modification of this product connection to external control software or to external control apparatus not authorized by Xerox will invalidate its certification South African Statement This modem must be used in conjunction with an approved surge protection device New Zealand Telecom Warning Notice 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services The equipment may not be capable of correct operation at the higher data speeds designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances 2 Immediately disconnect this equipment should it become physically damaged and arrange for its disposal or repair 3 This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers Phaser 6128MFP Multifunction Printer 170 Fax Regulations This device is equipped
58. ams go to www xerox com qwa Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Phaser 6128MFP Multifunction Printer 10 Printer Location Place the printer in a dust free area within a temperature range of 50 F to 90 F 10 C to 32 C and a relative humidity range of 10 percent to 85 percent Humidity should be 70 percent or below at 90 F and temperature should be 82 F or below at 85 percent humidity Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the machine directly interfering with image transfer Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is Overhead Clearance e 32cm 12 6 in above the printer Total Height Requirements e Printer 90 5 cm 35 6 in Other Clearances e 10cm 3 9 in behind the printer e 60cm 23 6 in in front of the printer e 10cm 3 9 in on the left side of the printer e 25cm 9 8 in on the right side of the printer Operational Guidelines e Do not block or cover the slots and openings on the printer The printer may over
59. an change the following basic settings when making copies Selecting Color or Black and White Copies on page 71 Selecting a Tray to Use for Copies on page 71 Selecting the Default Copy Settings on page 72 Selecting the Default Copy Settings on page 72 Selecting Color or Black and White Copies You can create copies in color or in black amp white 1 2 Press the Copy button Press the Color Mode button on the printer control panel to change the selection to Color or B amp W Black amp White Note The Color Mode will return to the default setting after the copy job is complete To set the default behavior permanently see Selecting the Default Copy Settings on page 72 Selecting a Tray to Use for Copies In some cases you may want to make copies on letterhead colored paper or envelopes After loading the special paper in the tray or preparing the media for feeding in the Manual Feed Slot select the tray to use for your copies 1 On the printer control panel press the Copy button Select Paper Supply and then press the OK button Select one of the following trays to use for the copies e Manual Feed Slot e Tray Press the OK button Phaser 6128MFP Multifunction Printer 71 Adjusting Copying Options Selecting the Document Type The scanner optimizes the appearance of the output based on the contents of the original To set the original type 1 On the printer control panel press the Copy button 2 Se
60. and 24 00 in increments of 0 01 Form Line Specifies the form line the number of lines per form The default is 64 You can specify a value between 5 and 128 in increments of 1 Quantity Specifies the copies to be printed You can specify a value between 1 to 999 The default is 1 Image Enhance Selects whether to perform image enhancement Image enhancement is a feature that makes the boundary line between black and white smoother in order to decrease jags and enhance the visual appearance The default is On Hex Dump Specifies whether to print the data sent from a computer in the ASCII code corresponding to the hexadecimal notation format in order to check the data contents The default is Disable Draft Mode Specifies whether to print in draft mode The default is Disable Line Termination Specifies line termination e Off Line termination commands are not added e Add LF The Line Feed command is added e Add CR The Carriage Return command is added e CR XX The Line Feed and Carriage Return commands are both added Default Color Specifies the default color mode Network Setup Specifies printer settings affecting jobs sent to the printer through a network port The settings in the Network Setup menu cannot be set when entering this menu during printing You need to restart the printer to activate the new settings After making the settings turn off the printer and then turn it on again
61. aper type settings must match those of the actual paper loaded in the trays otherwise print quality problems can occur Press the System button to display the System screen Select Tray Settings and then press the OK button Select the tray and then press the OK button Select Paper Type and then press the OK button Select the correct paper type for the loaded paper and then press the OK button Cee L Sk E Setting Paper Sizes 1 Press the System button to display the System screen 2 Select Tray Settings and then press the OK button 3 Select the tray and then press the OK button 4 Select Paper Size for custom size only and then press the OK button Note Select Driver Specified when you set a custom size paper from Manual Feed Slot Phaser 6128MFP Multifunction Printer 47 Loading Paper Loading Paper This section includes e Loading Paper in the Paper Tray on page 48 e Loading Paper in the Manual Feed Slot on page 50 Loading Paper in the Paper Tray Use the paper tray for a wide range of media including e Plain paper e Card stock e Labels e Glossy paper e Specialty media including business cards postcards trifold brochures and weatherproof paper e Pre printed paper paper already printed on one side e Custom size paper See also About Paper on page 45 In addition to plain paper the paper tray can use various other sizes and types of print media such as envelopes Make sure of
62. argins for the middle of the page Use to create a gutter in the middle of the page when you print using the N up or booklet features TIFF File Sets the TIFF file format TIFF V6 or TTN2 Format Image Specifies the amount of image compression Lower Normal or Higher Compression Max E Mail Size Sets limits on the size of attachments that can be emailed The range is selectable from 50 to 16384 kb Phaser 6128MFP Multifunction Printer 110 Description of Menu Items Fax Defaults Menu Item Description Fax to Specifies whether you want to use the keypad speed dial or phone book to enter the fax number Resolution Specifies the resolution of the fax Lighten Darken Lightens or darkens the scanned image Delayed Start Specifies the time delay before sending a fax job Up to 23 hours and 59 minutes can be specified for the delay Tray Settings There is one submenu under the Tray Settings menu Manual Feed Slot You can set paper size paper type or Display Popup for this tray Common Settings for the Paper Tray Item Description Paper Size Specify the paper size and orientation for each tray e Manual Feed Slot e Paper Tray default Auto For details refer to Setting Paper Types and Sizes on page 47 Paper Type Specifies the type of paper loaded in each tray e Manual Feed Slot default Thin Card Stock e Paper Tray default Plain For details refer to Settin
63. ation on printing result such as whether data from the computer has been printed correctly The status of a maximum of 22 jobs can be printed on the Job History Report Use the control panel to set whether to print the Job History Report automatically for every 22 jobs completed For details refer to System Setup on page 118 Error History Prints information of up to the latest 42 errors that occurred in this printer Protocol Monitor Provides information about the previous fax job as an aid in determining fax protocol problems Stored Documents Prints a list of documents stored in the printer when using the secure print and sample print feature For details refer to Printing Confidential Documents Secure Print on page 64 and Print After Checking Printing Result Proof Print on page 66 Demo Page You can print a sample of the document to check the printer s performance Printing Information Pages Information pages are printed from the control panel 1 2 Press the System button to display the Menu screen Press the Up Arrow or Down Arrow button until Information Pages is displayed and then press the Forward Arrow or OK button Press the Up Arrow or Down Arrow button until the desired report list is displayed and then press the OK button The selected information page is printed Phaser 6128MFP Multifunction Printer 112 Billing Meters Description of Menu Items Displays the number of processed prin
64. ax number 1 On the printer control panel press the Fax button Select Fax To and then press the OK button 3 Usethe alphanumeric keypad to enter the fax number When entering a fax number using the alphanumeric keypad press the Redial Pause button to insert a pause represented by a hyphen in the fax number where appropriate Note Pressing the Redial Pause button multiple times adds additional pauses 4 Pressthe Start button to send the fax Phaser 6128MFP Multifunction Printer 104 Control Panel Menus This chapter includes e Control Panel Menus on page 106 e Description of Menu Items on page 108 e Menu List on page 124 Phaser 6128MFP Multifunction Printer 105 Control Panel Menus Control Panel Menus This section includes e Using the Menu on page 106 e Menu Configuration on page 107 e Description of Menu Items on page 108 Using the Menu The following table describes the navigation buttons on the control panel Main operation and buttons on the control panel Display close the System Menu screen System button Switch between the menu levels Forward Arrow button moves one level downwards or Back Arrow button moves one level upwards Switch between menu or items in the same level Up Arrow button displays the previous menu or item or Down Arrow button displays the next menu or item Move the cursor _ of the setting value the right or left Forward Ar
65. be feeding at once Remove the paper stack from the tray fan it and reinsert it The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges C M Y K meet specifications and replace if necessary The transfer unit is old or damaged Replace the transfer unit The high voltage supply is defective See the Xerox Support website www xerox com office 6128MFPsupport for assistance Hair like marks appear in or around black half tone printing Shadows appear around areas of dense black printing The paper was left unwrapped for a long time especially in a dry environment Replace the paper See About Paper on page 45 The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your print driver settings are correct See About Paper on page 45 The transfer unit is old or damaged Replace the transfer unit Color around the edge of printing is incorrect The color registration is incorrect Adjust the color registration See Color Registration on page 133 Phaser 6128MFP Multifunction Printer 128 Print Quality Problems Symptom Reason Action Partial blanks creased paper or blotted printing r The paper is damp Replace the paper The paper is outside the recommended specification range Replace the paper with a recommended size and type See About Paper on pa
66. ber REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Numbers of all of the devices does not exceed 5 For the Canadian REN value please see the label on the equipment European Union Radio Equipment amp Telecommunications Terminal Equipment Directive This Xerox product has been self certified by Xerox for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of a problem you should contact your authorized local dealer in the first instance This product has been tested to and is compliant with TBR21 a specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area This product provides an user adjustable setting of the country code Refer to the customer documentation for this procedure Country codes should be set prior to connecting this product to the network Note Although this product can use either loop disconnect pulse or DTMF tone signaling it is recommended that it is set to use DTMF signaling DTMF signaling provides reliable and faster c
67. button when you receive a Request Acknowledged message Click the Edit link for the group you created Select the check box of individuals that you want to be in the group a ON CUT LEW OS Note Use the Additional Entries links found at the bottom of the Group Members column to see additional Fax Address Book entries You can also add existing groups to this group 8 Click Save Changes when you have finished selecting group members The address book is saved on the printer with the new group Phaser 6128MFP Multifunction Printer 94 Using the Address Book When Faxing Using Address Book Editor to Create a Group To create a fax group with the Address Book Editor 1 9ugo Windows On the Start menu select Programs gt Xerox gt Phaser 6128MFP gt Address Book Editor and then click OK Macintosh Open the Applications folder and then select Xerox Phaser6128MFP Address Book Editor and then click OK In the left hand pane right click the Fax icon and then select New and New Group The Group Dial dialog box appears The Address Book Editor automatically assigns the Group ID to the first empty entry To manually specify the Group ID click Specify an Address Number and then enter a value from 1 to 200 Click the Add or Delete button Select group members from the list on the left side of the screen and then click the Add button to add them to the group Note To select multiple group members press a
68. cify the length of the short edge and long edge under Settings For You can specify the values either by entering them directly or using the Up Arrow and Down Arrow buttons The length of the short edge cannot be longer than the long edge even if it is within the specified range The length of the long edge cannot be shorter than the short edge even if it is within the specified range 6 To assign a paper name select the Name Paper Size check box and then enter the name in Paper Name Up to 14 characters can be used for the paper name Phaser 6128MFP Multifunction Printer 62 Printing Custom Size 7 If necessary repeat steps 4 to 6 to define another custom size 8 Click OK twice Printing on Custom Size Paper Use the following procedures to print using the PCL driver Using the PCL Driver The procedure to print on custom size paper using the PCL print driver is as follows Note The way to display the printer Properties dialog box differs according to the application software Refer to the manual of your respective application software 1 From the File menu select Print 2 Select this printer as the printer to be used and click Preferences 3 Select the Paper Output tab 4 Select the appropriate paper tray from Paper Tray 5 Select the appropriate paper type from Paper Type 6 From Paper Size select the size of the original document 7 Click the Layout tab 8 TheFit to New Paper Size defaults to Same As Pape
69. col When Disable is selected the protocol cannot be activated e LPR default Enable e Port 9100 default Enable e FTP default Enable e SNMP default Enable e Email Alerts default Enable e CentreWare IS default Enable e Bonjour mDNS default Enable Host Access List Limits the IP addresses that can access this printer Initialize NVM Initializes network data stored in NVM After executing this function and rebooting the printer all network settings are reset to their default values Phaser 6128MFP Multifunction Printer 115 Fax Settings Description of Menu Items Item Description Interval Timer Specifies the interval time between resend attempts Number of Redial Specifies the number of redial attempts Int of Redial Specifies the time between redial attempts Ans Select Specifies the receiving mode e TEL Mode Automatic fax reception is turned off You can receive a fax by picking up the handset of the external phone and then pressing the remote receive code or by setting OnHook to On you can hear voice or fax tones from the remote machine and then pressing Start e FAX Mode A fax is automatically received e TEL FAX Mode When the printer receive an incoming fax the external telephone rings for the time specified by Auto Ans TEL FAX and then the printer automatically receive the fax If incoming data is not a fax the printer beeps t
70. completely into the printer Is the printer placed on a flat location Place the printer on a stable flat surface Are the paper tray guides set in the correct positions Set the guides to the correct positions or try the paper tray if using the manual feed slot See Loading Paper in the Paper Tray on page 48 Paper is fed more than 1 sheet at a time Multiple feeding of paper may occur before the sheets of paper loaded in the tray are used up Remove the paper fan it and load again Replenish paper only when all the sheets of the loaded paper are used up Phaser 6128MFP Multifunction Printer 143 Problems With the Printer Symptom Reason Action Unusual noises The printer is not level Reposition the printer on a flat stable surface The paper tray is not inserted properly Push the paper tray completely into the printer There is a foreign object inside the printer Turn off the printer and remove the foreign object Refer to the Xerox Support website www xerox com office 6128MFPsupport for assistance Phaser 6128MFP Multifunction Printer 144 Control Panel Error Messages Control Panel Error Messages This section describes the messages displayed on the control panel Messages About Supplies Message Condition Reason Action Replace Fuser 010 351 Restart Printer Time to replace the fuser Turn off printer Replace the old fuser with a new one 010 359
71. cover 6128mfp 058 3 Ifthe paper jam is in the paper feed area remove the paper by carefully pulling it up 6128mfp 135 4 Ifthe paper jam is at the paper exit area turn the dial to remove the paper 6128mfp 136 Phaser 6128MFP Multifunction Printer 139 Paper Jams 5 Open the document cover gently remove any jammed paper Paper Jams at the Fuser 1 Press the button and open the front cover 6128mfp 070 2 Liftthe levers at both ends of the fuser and remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer Warning Some components inside the printer such as the fuser and surrounding area are hot and can cause burns 6128mfp 071 Caution Prolonged exposure to light may damage the Imaging Unit Phaser 6128MFP Multifunction Printer 140 Paper Jams 3 Close the front cover 6128mfp 014 4 Remove the tray from the printer and then carefully pull out any jammed paper remaining inside the printer 6128mfp 139 5 Insert the tray into the printer and push until it stops 6128mfp 028 Caution Do not use excessive force on the tray doing so could damage the tray or the inside of the printer Phaser 6128MFP Multifunction Printer 141 Problems With the Printer Problems With the Printer If you encounter a problem with your printer use the following table to troubleshoot and fix the problem For additional tro
72. dance with the user s instructions is neither dangerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Phaser 6128MFP Multifunction Printer 164 Copy Regulations Copy Regulations United States Congress by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions 1 Obligations or Securities of the United States Government such as e Certificates of Indebtedness e National Bank Currency e Coupons from Bonds e Federal Reserve Bank Notes e Silver Certificates e Gold Certificates e United States Bonds e Treasury Notes e Federal Reserve Notes e Fractional Notes e Certificates of Deposit e Paper Money e Bonds and Obligations of certain agencies of the government such as FHA etc e Bonds U S Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds e Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes e Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be
73. default settings 99 cover page 98 delay sending 97 enabling 29 illegal 168 lightening darkening the image 97 problems receiving 150 quick method 90 regulations 168 selecting options 97 setting resolution 97 solving fax problems 149 to group 94 using address book 92 Faxing to an Address Book Group 96 FIP scanning to server 82 G getting help 151 Online Support Assistant 151 PrintingScout alerts 151 technical support 23 glossy paper 59 printing from manual feed slot 61 printing from the paper tray 60 printing guidelines 59 group fax directory 94 group directory report 103 guidelines envelopes 55 glossy paper 59 labels 57 operational 11 paper storage 44 paper usage 42 printing safety 12 using the document glass 43 H help resources 23 how to check the meter 157 Index I illegal copying 165 illegal faxing 168 images adjusting 72 adjusting placement 75 importing into an application 83 lightening or darkening 73 placing several on one page 75 setting color mode 85 individual fax directory 92 information about your printer 23 information pages 23 Installation Guide 23 printer management tools 23 Quick Use Guide 23 resources 23 technical support 23 video tutorials 23 web links 23 Information for Users on Collection and Disposal of Old Equipment and Used Batteries 174 information pages 21 Configuration 21 control panel menu 112 Menu Mop 21 initial se
74. delines 12 secure faxes 101 selecting individual job printing options Macintosh 53 Windows 51 selecting options 51 selecting printing preferences Windows 51 Index printing confidential document secure print 64 PrintingScout alerts 151 problems receiving faxes 150 problems sending faxes 149 proof print 66 R recycling supplies 156 registering your printer 152 regulations copy 165 faxing 168 regulatory information Canada 164 Europe 164 United States 164 report activity report 103 dial directory report 103 fax transmission report 100 group directory report 103 pending jobs report 103 printing a fax report 103 resolution setting for faxes 97 setting for scanning 85 resources information 23 routine maintenance items 156 S safety electrical 9 laser 10 maintenance 10 operational 10 printing guidelines 12 symbols 14 safety symbols marked on product 14 scanned images placing in Windows or Macintosh applications 83 Phaser 6128MFP Multifunction Printer Index 180 scanning black and white images 85 changing settings for a single job 87 color images 85 default settings 110 importing images into a Windows application 83 importing scanned images into a Macintosh application 84 into application 83 limiting access to 102 loading documents 78 options 85 over network 80 scan resolution 85 setting color mode 85 setting image file type 86 setup 37 s
75. e remaining copies from the control panel Proof print data that has become redundant can be deleted using the control panel See Proof Printing from the Printer Control Panel on page 67 To delete all proof print data that has become redundant see System Setup on page 118 Configuring Proof Print The procedure to configure Proof Print using the PCL print driver is as follows First of all carry out the proof print settings at the computer and send data to the printer for printing Then carry out the output procedure at the printer to output the printed pages Proof Printing from the Computer This section explains the procedure using WordPad on Windows XP as an example The way to display the printer Properties dialog box differs according to the application software Refer to the manual of your application software 1 Inthe Job Type field select Proof Print 2 Click the Setup button 3 Inthe Username field enter your user name 4 If you want to use a specified document name to access the document from the control panel a Inthe Retrieve Document Name field select Enter Document Name b Inthe Document Name field enter the name that will appear on the control panel 5 If you want the printer to automatically name the document using a time stamp in the Retrieve Document Name field select Auto Retrieve Phaser 6128MFP Multifunction Printer 66 Print After Checking Printing Result Proof Print Proof Printing f
76. e KK 102 Limiting Who Can Send Faxes to the Printer 0 cece cence ee eeee 102 Copy Scan Fax Password Feature 2c kK cece KK KK KK KK ne kk eens 103 Printing Fax Reports kk kk kK KK KK K k k k k k kk kk nn 103 Inserting Pauses in Fax Numbers KK KK KK KK KK KK KK KK KK KK KK KK KK K 104 8 Control Panel Menus Control Panel Menus Wek k kk k kk kk kk KK KK kk kk k kk kk e n 106 Using the Menu ccc kk k kk kk kk k kk k kk e ek e en 106 Menu Configuration a Wk k k kK kk kk kK k KK k k k n 107 Description of Menu Items 0 0 kk cece kk KK KK KK KK kk k nn 108 Default Settings WW kk k kk kk kk KK KK KK KK KK KK KK k k k kk k k k l k 108 Tray Settings ceresna eat gpi JM MM MN MDMDM MM diee ete m ar ht ert cs ND N MD oae 111 Information Pages 0 cece cece kk k k KK k kk k kk kk k k k 112 Billing Meters io i i U Au akla len kiran la an ten alge ed y n dank d Gi dara Pon acids a ded l 113 Admin Menu k kk k kk kk K k k k kk kk k k k ke k kk l k 113 System Setup cc sel sk kek kb d mee See eee Guide aen al an wet aiu ad andar de deat 118 Menu LIS TET 124 9 Print Quali
77. e OK button Select either On or Off and then press the OK button ky a Note The default setting is On Phaser 6128MFP Multifunction Printer 86 Adjusting Scanning Options Changing the Scan Settings for an Individual Job To temporarily change a scan setting when emailing the scanned image Press the E mail button Press the Down Arrow or the Up Arrow button to scroll through the menu of settings Change the selected setting and then press the OK button Press the Start button to begin the scan EB xc To temporarily change a scan setting when scanning to a computer Press the Scan button Select the scan to destination and then press the OK button Press the Down Arrow or the Up Arrow button to scroll through the menu of settings Change the selected setting and then press the OK button dE I Press the Start button to begin the scan Phaser 6128MFP Multifunction Printer 87 Phaser 6128MFP Multifunction Printer 88 Faxing This chapter includes e Basic Faxing on page 90 e Using the Address Book When Faxing on page 92 e Selecting Fax Options for Single Jobs on page 97 e Fax Configuration on page 99 e Managing Fax Functions on page 100 See also Installation and Setup Overview on page 26 Using the Fax Quick Start Tutorial English Only at www xerox com office 6128MFPdocs Phaser 6128MFP Multifunction Printer 89 Basic Faxing Basic Faxing This section includes e Sending a Fax from
78. e following options e Use the Up Arrow or Down Arrow to select a preset image size and then press the OK button e Press the Back Arrow button and then use the Back Arrow or Forward Arrow buttons to set the copy size and then press the OK button Note The setting default is 100 76 Making the Image Lighter or Darker To lighten or darken an image when it is copied 1 Onthe printer control panel press the Copy button 2 Select Lighten Darken and then press the OK button 3 Pressthe Back Arrow or Forward Arrow button to lighten or darken the image and then press the OK button to confirm the setting Adjusting the Sharpness To adjust the sharpness of the copied image 1 Onthe printer control panel press the Copy button 2 Select Sharpness and then press the OK button 3 Select the sharpness setting Sharper Normal or Softer and then press the OK button Adjusting the Color Saturation To deepen or lighten the overall color levels of your copies 1 Onthe printer control panel press the Copy button 2 Select Color Saturation and then press the OK button 3 Pressthe Up Arrow or Down Arrow button to select the level of color saturation Setting Description Higher Increases the color saturation to deepen the color of the copy Normal When set to Normal the color saturation is the same as the original Lower Decreases the color saturation to lighten the color of the copy Note The setting defaul
79. e print data has occurred Press the OK button to clear the message cancel the current print job and conduct the next print job if any Press the Cancel button to cancel the print job Reinstall the Phaser 6128MFP print driver Out Of Memory Error 016 718 The print job is too large for the printer s memory Send the job in smaller batches Phaser 6128MFP Multifunction Printer 146 Control Panel Error Messages Message Condition Reason Action RAM Disk Full Press OK Button RAM disk memory is full and cannot continue processing the current print job Press the OK button to clear the message cancel the current print job and conduct the next print job if any Press the Cancel button to cancel the print job Press the Left Arrow button to open the Walk Up Features menu and delete the current job To avoid this error in the future do the following e Reduce the number of print pages such as splitting the print data e Increase free memory space by deleting unnecessary data in the RAM disk Non Xerox Toner Incorrect toner Replace with a Xerox XXX toner cartridge Invalid XXX Waste Full The waste container in the XXX toner cartridge is full XXX Cartridge Replace the XXX toner cartridge XXX Low The XXX toner cartridge is running low Replace XXX cartridge soon Restart Printer Error NNN NNN relates to printer problems NNN NNN Turn the printer off and then on I
80. e qe e en qe que Gub Rod odd p pul a DD JI ZJ IJ lt IH lt os 173 European Union sarsi eei c454454 44 5d sikakan dak a b dr he e n 173 Information for Users on Collection and Disposal of Old Equipment and Used Batteries osse o opa eere ue ee babe be ee ede hee ee aoe ee 174 North America esae cond a REFER Sore e looggoj00oOoOoooJ ooeom nun 175 Other Countries 0 cece cece cent e ke e teen een 175 Phaser 6128MFP Multifunction Printer 8 User Safety This chapter includes Electrical Safety on page 9 Laser Safety on page 10 Maintenance Safety on page 10 Operational Safety on page 10 Moving the Printer on page 12 Safety Symbols Marked on Printer on page 14 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your printer Electrical Safety Use the power cord supplied with your printer Plug the power cord directly into a properly grounded electrical outlet Make sure each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal Do not use an extension cord or power strip Verify that the printer is plugged into an outlet that is capable of providing the correct volt
81. e size of the original Press the System button Select Defaults Settings and then press the OK button Select Scan Defaults and then press the OK button Select Document Size and then press the OK button Select a specific paper size to determine the area to be scanned and then press the OK button The factory default setting is A4 Letter Be NA LS Setting the Scanned Image File Type To specify the file type of the scanned image Press the System button Select Defaults Settings and then press the OK button Select Scan Defaults and then press the OK button Select File Format and then press the OK button Select the type and then press the OK button SI BECA NJ T Available types e PDF factory default e MultiPageTIFF e TIFF e JPEG Automatically Suppressing Background Variations When you are using originals printed on thin paper text or images printed on one side of the paper can sometimes be seen on the other side of the paper To prevent this from happening in your scanned document and to improve the quality for two sided scanned pages use the Auto Exposure setting on the printer control panel This setting minimizes the sensitivity of the scanner to variations in the light background colors To turn on or off automatic suppression Press the System button Select Defaults Settings and then press the OK button Select Scan Defaults and then press the OK button Select Auto Exposure and then press th
82. ed The document is too thick too thin or too small Use the original glass to send the fax The document is scanned at an angle The document guides are not adjusted to the width of the document Slide the document guides to fit the width of the document The fax received by the recipient is blurry The document is incorrectly positioned Position the document correctly The glass is dirty Clean the original glass The text in the document is written too faint Adjust the resolution There may be a problem with the telephone connection Check the telephone line and then try sending the fax again There may be a problem with the recipient s fax machine Make a copy to check that this machine is operating correctly and then if the copy was printed correctly have the recipient check the condition of their fax machine The fax received by the recipient is blank The document was sent with the front side facing down when the ADF is used Load the document to be faxed facing up Phaser 6128MFP Multifunction Printer 149 Solving Fax Problems Symptom Cause Solution Transmission is not possible The transmission procedure may have been performed incorrectly Check the transmission procedure and then try sending the fax again The fax number may be wrong Check the fax number The one touch dial key or speed dial may be
83. ee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 6128MFP Multifunction Printer 13 Safety Symbols Marked on Printer Use caution or draws attention to a particular component See the manual s for information Hot surface on or in the printer Use caution to avoid personal injury It may take 40 minutes for the fuser to cool down 00 40 Do not touch the item Phaser 6128MFP Multifunction Printer 14 Printer Features This chapter includes e Main Components and Their Functions on page 16 e Standard Features on page 18 e Control Panel on page 19 e Power Saver Mode on page 22 e More Information on page 23 Phaser 6128MFP Multifunction Printer 15 Main Components and Their Functions Main Components and Their Functions This section includes e Front View on page 16 e Rear View on page 17 e Internal View on page 17 Front View 6128mfp 037 Automatic document feeder ADF tray Output tray Button for opening the front door Power switch Side door Manual feed slot Paper tray Front door O aon aunrwn Control panel Phaser 6128MFP Multifunction Printer 16 Main Components and Their Functions Rear View 1 2 3 4 5 6 6128mfp 038 1 ADF cover 5 Phone out 2 Memory slot door open 6 Line in 3 USB port 7 Power reset circuit breaker 4 Netw
84. eee e eee eee 53 Printing on Specialty Media Wek kk kk kK KK KK KK KK Ih 55 Printing Envelopes s 54540 x xr ax x cece eee a n y keka y R ni nan a haci hh hn 55 Printing Labels essien sis 6njye l pene ener e kd ara et e e ca e P be s be ia O e ea a 57 Printing Glossy Paper ccce KK KK KK KK KK KK KK KK KK KK KK KK kk kk kk kk kk kk kk kk kk 59 Printing Custom SIZE ca 5544 qu os geb e ai cO GC e LE a a ya l ne ke C a d dan n 62 Defining Custom Paper Sizes KK KK cece cece cece tence eee kk kk kk k 62 Printing on Custom Size Paper 2 0 cece cece KK KK KK KK KK hee 63 Printing Confidential Documents Secure Print 0 eee eee eee ence eee KK KK KK 64 ADOBE Sec re PIE Ac de Goo ine nee ER Re ele ue oo od ol pad 64 Configuring Secure Print teer RC ERE E RR E E EE KK KK EDU DO kk kk EU E 64 Print After Checking Printing Result Proof Print cece cece eee eee e KK 66 About Proof PNE si habicioires qe dd dana ad dao cans OUS xs Q Un VOR RR 66 Configuring Proof Print ie orici Rer ERE EDER RR Et E Ed et ERR ER kk K k e 66 Phaser 6128MFP Multifunction Printer 4 Contents 5 Copying Basic CODYVIR O dosy yek k a me totoque beet dea See ote dedi en isnndseated ies 70 Adjusting Copying Options cece eee KK KK KK eee eee eet e he 71 Basic Settings se sa sus d k a ses xa 00ya re REL
85. er To select the N Up option 1 Onthe printer control panel press the Copy button 2 Select N Up and then press the OK button 3 Select one of the following options and then press the OK button Off Copies one original page image onto one side of a sheet of paper Auto Copies two original pages reduces the images and prints them on one side of a sheet of paper ID Copy Copies two original size images onto one side of a sheet of paper Image is not reduced Manual Reduces the two original images as specified in Reduce Enlarge and prints them on one side of a sheet of paper 4 Pressthe Start button to begin copying Setting the Copy Margins You can set the copy margins and enable the margin settings for all copies or you can enable them for individual copy jobs only Setting the Margins for All Jobs 1 Onthe printer control panel press the System button 2 Select Defaults Settings and then press the OK button 3 Select Copy Defaults and then press the OK button 4 Select the margin that you would like to change and then press the OK button e Margin Top Bottom e Margin Left Right e Margin Middle 5 Use the Up Arrow or Down Arrow button to adjust the margin and then press the OK button 6 Repeat the steps for other margins and then press the Exit button The margin setting is now enabled for all copy jobs Note The margin width is only enabled when copying from the document glass
86. er 109 Description of Menu Items Scan Defaults Menu Item Description Scan to Selects the scan destination File Format Selects the file type of the scanned image Color Mode Selects the color mode either color or black and white Color Button Set Adjusts the Color Mode settings e Black and white Use for text when black and white is chosen for Color Mode e Grayscale Use for black and white photos or smoother black transitions when black and white is chosen for Color Mode e Color Use for general scans when color is chosen for Color Mode e Color Photo Use for photos when color is chosen for Color Mode Resolution Selects the scan resolution Document Size Specifies the size of the original document Lighten Darken Lightens or darkens the scanned image Sharpness Specifies the sharpness of the scanned image Contrast Specifies the contrast of the scanned image Auto Exposure Turns Auto Exposure on and off when scanning Auto Exposure suppresses the document background of off white colored paper It also helps suppress show through when copying double sided thin paper Auto Expo Adjusts the level of the auto exposure functionality Level Margin Turns on and off the copy margins for the top and bottom of the page Top Bottom Margin Turns on and off the copy margins for the left and right of the page Left Right Margin Middle Turns on and off the copy m
87. er 6128MFP N v0 9 from the list 10 Click Add You can now print and scan For information about printing see Printing Basics on page 41 For information about scanning see Scanning on page 77 Utilities The following utilities are not necessary if you are connected to a network If you are connected via USB you will need the Express Scan Manger utility to scan and the Address Book Editor to edit the printer s address book e Address Book Editor The Address Book Editor allows you to edit the printer s address book from your computer when connected via USB e Express Scan Manager The Express Scan Manager utility allows you to scan when connected via USB Address Book Editor and Express Scan Manager are installed automatically when you install the scan driver For more information see Installing Drivers and Utilities Macintosh on page 33 Installing Other Drivers Linux Drivers A complete list of supported LINUX distributions and the associated downloadable drivers is provided at www xerox com office 6128MFPdrivers Other Xerox Drivers The following drivers are also available Windows only for download at www xerox com office 6128MFPdrivers e Xerox Global Print Driver PCL version Print to any PCL printer on your network even those made by other manufacturers It configures itself for your individual printer upon installation e Xerox Mobile Express Driver PCL version Print to any PCL printer on your network
88. erties tab 3 Under Protocols on the left panel click Email Server 4 Enter the following information e SMTP Server Enter the SMTP server s IP address or DNS name e SMTP Port Enter the default port number for SMTP 25 or select a number from the range provided 5 Select an Authentication Type 6 Enter a valid login name and password 7 Scroll down and click Save Changes Note Contact your internet service provider ISP or system administrator to obtain your SMTP server name or IP address Some ISP providers require authentication Please make sure to confirm authentication type login information and password You can now scan to an email address For more information see Scanning to Email on page 81 Setting Up Scanning USB When connected via USB you can scan to a folder on your computer or scan into an application Before you can scan you must install the scan driver For more information see Installing the Software on page 31 Setting Up Scanning to a Folder on your Computer USB Before you can scan to a folder on your computer you must install the Express Scan Manager utility For more information see Installing the Software on page 31 1 Start Express Scan Manager Windows Click Start gt Programs gt Xerox gt Phaser 6128MFP gt Express Scan Manager Macintosh Navigate to Applications gt Xerox gt Phaser 6128MFP and double click Express Scan Manager 2 Click OK to accept the default Destinat
89. es installing Macintosh 33 installing Windows 31 Phaser 6128MFP Multifunction Printer Index 181 W warning and error messages 151 web links 152 information 23 website resources 152 WIA image manager 83 Windows importing scanned images into an application 83 printing options 51 selecting printing options for an individual job 51 WIA image manager 83 X Xerox supplies recycling programs 156 website resources 152 Phaser 6128MFP Multifunction Printer Index 182 Index
90. etup overview 37 specifying original size 86 suppress background color 86 to FTP server 82 using the WIA manager 83 via USB 79 scanning to a shared folder setup 37 scanning to an FTP server setup 39 scanning to email setup 40 secure print 64 security enabling secure faxes 101 printing secure faxes 101 selecting printing options 51 printing options for an individual job Macintosh 53 Windows 51 printing preferences Windows 51 setup scanning to a shared folder 37 scanning to an FTP server 39 scanning to email 40 software installing 31 specialty media 55 custom size paper 62 envelopes 55 glossy paper 59 labels 57 Index speed dial adding an individual entry 92 supplies 12 ordering 156 recycling 156 when to order 156 supported paper and media 42 supported paper sizes and weights Tray 1 MPT 45 Trays 2 3 45 symbols inserting in names and numbers 90 system settings 118 T technical support 23 transmission print fax report 100 Tray 1 MPT printing custom size paper 63 printing envelopes 56 trays common settings 111 troubleshooting fax problems 149 receiving faxes 150 sending faxes 149 technical support 23 turning off the printer 12 TWAIN driver Macintosh importing scanned images into applications 84 Windows scanning images into applications 83 U unacceptable paper and media 43 usage guidelines paper 42 USB scanning over 79 utiliti
91. evel and function to keep certain users from using different features Only one password is necessary for each feature copy scan or fax To set the password 1 On the printer control panel press the System button 2 Select Admin Menu and press the OK button 3 Select Secure Settings and press the OK button 4 Select Service Lock and press the OK button 5 Select one of the following options and then press the OK button e Copy e Fax e Scan to Email e Scan to PC Printing Fax Reports Several fax reports are available to provide information about faxing activities directories and pending jobs The Speed Dial report and the Address Book report display information about fax numbers individual or group recipients The Fax Activity report provides information about completed fax jobs The Fax Pending report provides a list of faxes waiting to be sent To print a fax report On the printer control panel press the System button Select Admin Menu and press the OK button Select Admin Reports and then press the OK button Select one of the following reports and then press the OK button to print the report e Speed Dial e Address Book e Server Address e Fax Activity e Fax Pending e Printer Meter N ad hk z Phaser 6128MFP Multifunction Printer 103 Managing Fax Functions Inserting Pauses in Fax Numbers Some fax numbers require one or more pauses during the dialing sequence To insert pauses in a f
92. f the error continues refer to the Xerox Support website www xerox com office 6128MFPsupport 116 316 Additional memory is not installed correctly or is not working correctly Restart Printer due to damage or malfunction Reinstall the additional memory 116 320 Restart Printer An unsupported additional memory is installed Replace the specified additional memory Tray Empty The tray is out of paper or the specified paper could not be detected in the tray Fill the tray with the indicated size direction and type of paper See Loading Paper in the Paper Tray on page 48 Tray is pulled out Set Tray into the correct position SMB Login Error 031 522 Incorrect login or password Ensure the information in the address book is correct SMB Error Server Not Found 031 528 Incorrect IP address in the address book Verify the SMB server IP address or DNS name is accurate Invalid Share Name 031 525 Shared folder name is incorrect or does not exist Share permissions are not set correctly on shared folder Phaser 6128MFP Multifunction Printer 147 Control Panel Error Messages Message Condition Reason Action Scan to Folder Not Found 031 530 Sub folder information is incorrect The incorrect slash is used The folder does not exist or the full path is specified Use a backslash V Specify the shortened path of the folder on the FTP server For example if you want
93. fied position e Off default User ID is not printed e Top Left Prints the user ID on the top left of the sheet of paper e Top Right Prints the user ID on the top right of the sheet of paper e Bottom Left Prints the user ID on the bottom left of the sheet of paper e Bottom Right Prints the user ID on the bottom right of the sheet of paper Print Text Specifies whether the printer outputs PDL data which is not supported by the printer as text when the printer receives it Text data is printed on A4 or Letter size paper e Off default Does not print the received data e On Prints the received data as text data Fax Activity The printer can be set to print a report on faxes sent and received e Auto Print When set to Auto Print the printer automatically prints a report every 50 fax jobs e No Auto Print default No report is automatically printed Fax Transmit Specifies when a fax transmission report is printed e Print Always default Prints a transmission report for every single recipient fax job e Print at Error Prints a transmission report only when an error occurs e Do Not print No transmission reports are printed Fax Broadcast Specifies when a fax transmission report is printed for group jobs e Print Always default Prints a transmission report for every group fax job e Print at Error Prints a transmission report only when an error occurs during a group job e Do Not print Transmission reports a
94. file size of the scanned images An image scanned in color will have a larger file size than the same image scanned in black amp white Press the System button Select Defaults Settings and then press the OK button Select Scan Defaults and then press the OK button Select Color and then press the OK button Change the color setting to either Color or Black amp White and then press the OK button Ne u To change the color mode temporarily press the Color Mode button on the control panel Setting the Scan Resolution You may want to change the scan resolution depending on the way you plan to use the scanned image Scan resolution affects both the size and image quality of the scanned image file The higher the scan resolution the larger the file size To select the scan resolution Press the System button Select Defaults Settings and then press the OK button Select Scan Defaults and then press the OK button Select Resolution and then press the OK button EN A Select one of the following options and then press the OK button e 200x200 factory default Produces the lowest resolution and smallest file size e 300x300 Produces medium resolution and a medium file size e 400x400 Produces high resolution and a large file size e 600x600 Produces the highest resolution and largest file size Phaser 6128MFP Multifunction Printer 85 Adjusting Scanning Options Setting the Original Size To specify th
95. fline or in the menu setting mode See Main Components and Their Functions on page 16 Is there a message displayed on the control panel Follow the message to correct the problem See Control Panel Error Messages on page 145 Print job sent but the Ready light is not blinking or on Is the USB or ethernet cable disconnected Turn off the power and check the connection of the USB or ethernet cable Is the protocol configured Check the port status of the interface Make sure the protocol settings are correctly configured in CentreWare IS See the Online Help for CentreWare IS Is the computer environment correctly set up Check the computer environment such as the print driver and network configuration See Installation and Setup on page 25 Phaser 6128MFP Multifunction Printer 142 Problems With the Printer Symptom Reason Action Error light is on Is there an error message displayed on the control panel Check the displayed message and correct the error Error light is blinking An error that you cannot correct by yourself has occurred Record the displayed error message or error code turn off the power pull out the power plug from the outlet Refer to the Xerox Support website www xerox com office 6128MFPsupport Ready light is on and blinking but there is no print output There are jobs remaining in the printer Cancel printing or force the remaining data to be printed
96. following information e Name Enter the name that you want to appear in the Address Book e Network Type Select Computer SMB e Host Address Enter the IP address of your computer To find the IP address of your computer Windows Click either Start gt Settings gt Network Connections or Start gt Control Panel gt Network Connections Double click Local Area Connection and click the Support tab The computer s IP address is listed in the window Macintosh Open System Preferences from the Applications folder or the dock and click on Network Select Built in Ethernet from the Show drop down list and click the TCP IP tab The computer s IP address is listed in the window e Port Number Enter the default port number for SMB 139 or select a number from the range provided e Name of Shared Directory Enter a name for the directory or folder e Subdirectory Path Enter in the path of the subfolder on your computer For example if you want the scanned files to go in a folder called colorscans inside your shared folder type colorscans 5 Click Save Changes A new address book entry is created You can now scan to a folder on your computer For more information see Scanning to a Shared Folder on Your Computer Network on page 80 Setting Up Scanning to an FTP Server 1 Open your Web browser and type your printer s IP address in the address field to access CentreWare IS Click the Address Book tab Under
97. free cloth For more information see Cleaning the Document Glass on page 154 Spots present in copies taken from the document glass There is debris on the flatbed scanner document glass When scanning the debris creates a spot on the image Clean the glass with a lint free cloth For more information see Cleaning the Document Glass on page 154 The reverse side of the original is showing on the copy On the Copy menu enable Auto Exposure For information on turning Auto Exposure on and off see Setting Auto Exposure on page 74 Light colors are washed out or white on the copy Auto Exposure is enabled On the Copy menu disable Auto Exposure For information on turning Auto Exposure on and off see Setting Auto Exposure on page 74 Image is too light or dark If the copied image is too light or dark use the Lighten Darken option on the Copy menu For information on making the image lighter or darker see Making the Image Lighter or Darker on page 73 Copied photos look grainy Change to photo mode on the control panel 1 Press the Copy button on the control panel 2 Select Document Type 3 Select Photo 4 Click OK Phaser 6128MFP Multifunction Printer 131 Copy Quality Problems Symptom Reason Action Copy is not crisp Change to text mode 1 2 3 4 Press the Copy button on the control panel Select Document Type Select Text Click OK Copy c
98. g Paper Types and Sizes on page 47 Display Popup Specifies whether or not to display the message that prompts you to set the paper size and type every time you load paper in the tray When you select On the message that prompts you to set the paper size and type is displayed The default is Off When the size or type of paper that is loaded is different from the setting the print quality may fall or paper may jam Specify the correct paper type and size When the paper size and type setting for each tray is the same printing continues by changing the feeding tray if the paper in the specified tray has run out Phaser 6128MFP Multifunction Printer 111 I Description of Menu Items nformation Pages Prints various types of reports and lists The information pages are printed on A4 size paper Load A4 size paper into the tray For the procedure for printing information pages refer to Printing Information Pages on page 112 Reports Description Menu Map Prints a map of the control panel menus in English For all other languages go to www xerox com office 6128MFPsupport Configuration Prints status of the printer such as hardware configuration and network information Print this report to check whether optional accessories have been correctly installed PCL Fonts List Prints information on PCL fonts and samples of these fonts PCL Macro List Prints a list of PCL macros Job History Prints inform
99. g to a Shared Folder on Your Computer Before you can scan to a shared folder you must e Share the folder e Add the folder as an Address Book entry in CentreWare IS Note CentreWare IS is a web based interface that allows you to manage configure and monitor your printer using the printer s embedded web server You can access CentreWare IS by entering your printer s IP address in your web browser Sharing the Folder Windows To enable a folder on your PC computer for network sharing Open Windows Explorer Right click the folder you want to share and then select Properties Click the Sharing tab and then click Share this folder Click the Permissions button Select the Everyone group and verify that all permissions are enabled ONS ei J 2 Click OK Write down the Share name you will need it later Phaser 6128MFP Multifunction Printer 37 10 Setting up Scanning Click OK again Open a DOS Command Prompt window a On the Start menu select Run b Inthe Open field type cmd and click OK Type ipconfig and then press the Enter key Record your IP address You will need it when creating the address book entry Close the DOS Command Prompt window The folder is ready Now you need to add the folder as an Address Book entry in CentreWare IS Sharing the Folder Macintosh To enable a folder on your Macintosh computer for network sharing 9o T OY Un De UNI IS m 10 11 12 13 14 15
100. ge 45 The transfer unit or fuser is not installed correctly Reinstall the transfer unit and or fuser The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges C M Y K meet specifications and replace if necessary Condensation inside the printer causes partial blanks or creased paper Turn the printer on and leave it on for at least one hour to get rid of the condensation If the problems still occurs see the Xerox Support website www xerox com office 6128MFPsupport for assistance Vertical blanks t ra The laser is being blocked Remove the imaging unit and clean all debris from the laser len s with a lint free cloth The toner cartridges are not Xerox toner cartridges e Check the condition of the toner cartridge and replace as necessary Verify that the toner cartridges C M Y K meet specifications and replace if necessary Slanted printing The paper guides in the Paper Tray are not set correctly Reset the paper guides in the Paper Tray See Loading Paper on page 48 If you are using the manual feed slot and it is not printing property use the paper tray Horizontal bands approximately 22 mm wide appear vertically every 73 mm The imaging unit has been exposed to too much light possibly from leaving the front door open too long Replace the imaging unit Colors are blurry or there is white area around objects Colo
101. he internal speaker e Ans FAX Mode The printer can share one telephone line with an answering machine In this mode the printer will monitor the fax signal and pick up the line if there are fax tones If the phone communication in your country is serial this mode is not available e DRPD Mode Before using the Distinctive Ring Pattern Detection DRPD option distinctive ring service must be installed on your telephone line by the telephone company After the telephone company has provided a separate number for faxing with a distinctive ring pattern configure the fax setup to monitor for that specific ring pattern Auto Answer Fax When FAX Mode is enabled specifies how long the printer waits before answering an incoming call Values range from 0 to 255 seconds Auto Ans TEL FAX When TEL FAX Mode is enabled specifies how long the printer waits before answering an incoming call Values range from 0 to 255 seconds Auto Ans Ans FAX When ANS FAX Mode is enabled specifies how long the printer waits before answering an incoming call Values range from 0 to 255 seconds Line Monitor Specifies the volume of the external phone line monitor Ring Tone Volume Specifies the volume for the incoming faxes Line Type Specifies the default line type Dialing Type Specifies the dialing type Phaser 6128MFP Multifunction Printer 116 Description of Menu Items Item Description
102. he size of the paper in the manual feed slot M F Paper Type Specifies the type of the paper in the manual feed slot Collated Turns on and off collation Reduce Enlarge Reduces or enlarges the copies Document Size Specifies the size of the original Document Type Specifies the type of the original Lighten Darken Lightens or darkens copies Sharpness Specifies the sharpness of the copies Color Deepens or lightens the overall color levels of your copies Saturation Auto Exposure Turns Auto Exposure on and off when copying Auto Exposure suppresses the document background of off white colored paper It also helps suppress show through when copying double sided thin paper Auto Expo Level Adjusts the Auto Exposure level Color Balance Adjusts the color levels of your copies N Up Use this menu to copy two original page images onto one side of a sheet of paper The ID Copy setting is for use when copying ID cards It isa 2 to 1 copy with 100 zoom for both sides Margin Turns on and off the copy margins for the top and bottom of the page Top Bottom Margin Turns on and off the copy margins for the left and right of the page Left Right Margin Middle Turns on and off the copy margins for the middle of the page Use to create a gutter in the middle of the page when you print using the N up or booklet features Phaser 6128MFP Multifunction Print
103. heat without adequate ventilation e For optimum performance use the printer at elevations below 3 500 m 11 480 ft e Do not place the printer near a heat source e Do not place the printer in direct sunlight to avoid exposing light sensitive components when the doors are open e Do not place the printer in line with the cold air flow from an air conditioning system e Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 1 of horizontal with all four feet in solid contact with the surface The printer weight with consumables is 29 kg 63 9 Ib e Do not place the printer in locations exposed to magnetic forces e Do not place the printer in damp locations e Do not place the printer in locations susceptible to vibrations Phaser 6128MFP Multifunction Printer 11 Printing Safety Guidelines e Wait 10 15 seconds between turning the printer off and on e Keep hands hair neckties etc away from the exit and feed rollers When the printer is printing e Do not remove the paper source tray that you selected in either the printer driver or control panel e Do not open the doors e Do not move the printer Printer Supplies e Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard e Follow all warnings and instructions marked on or supplied with the printer opt
104. icable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing options Macintosh Driver Settings Operating System Driver Drop Down Title Printing Options Mac OS X Version Copies amp Pages e Copies 10 5 and 10 4 e Pages Layout e Pages per sheet e Layout direction e Border Paper Handling e Page order e Print all odd even e Destination paper size Cover Page e Print cover page none before document after document e Cover page type e Billing information Job Type e Secure prints e Proof prints Job Control e Account mode Image Settings e Brightness e Contrast e Chroma Printer Features e Print quality color e Color adjustment e Color balance C M Y K e Media handling e Printer specific options Phaser 6128MFP Multifunction Printer 53 Macintosh Driver Settings Continued Selecting Printing Options Operating System Driver Drop Down Title Printing Options Mac OS X Version 10 5 and 10 4 Continued Supply Levels e Toner cartridges e Imaging unit Mac OS X Version 10 3 Copies amp Pages e Copies e Pages Layout e Pages per sheet e Layout direction e Border Paper Handling e Reverse page order e Print all odd even Cover Page e Cover pages Job Types e Secure prints personal prints proof prints and saved prints Image Qu
105. ice agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Printing Envelopes from the Manual Feed Slot 1 Insert the envelopes with the side to be printed facedown 6128mfp 048 2 Slide the paper guides to the size of the envelope 3 If necessary press the paper guides inward to fit the envelope Phaser 6128MFP Multifunction Printer 55 Printing on Specialty Media Printing on Envelopes When Size Mismatch is set to Use Printer Settings in the driver you need to set the paper type and size settings for the tray on the control panel in advance See Setting Paper Types and Sizes on page 47 Using the PCL Driver To print on envelopes using the PCL print driver display the Paper Output tab N 10 799 DI ON UR n 14 From the File menu select Print Select this printer as the printer to be used and click Preferences to display the Properties dialog box Select the Paper Output tab Select the appropriate paper tray from Paper Tray Select the appropriate paper type from Paper Type and click OK From Paper Size select the size of the original document Select the Layout tab From Fit to New Paper Size select the size of the envelope and then click OK If the envelopes are loaded in the paper tray click Booklet Poster Mixed Document Rotation
106. ification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure etc Unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states e Automobile Licenses e Drivers Licenses e Automobile Certificates of Title The above list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions Current bank notes or current paper money Obligations or securities of a government or bank Exchequer bill paper or revenue paper NER X ee The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law 5 Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada or the equivalent printer for a province 6 Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Government of Canada or of a province
107. incorrectly programmed Check that the keys were correctly programmed The telephone line may be incorrectly connected Check the telephone line connection If it is disconnected connect it There may be a problem with the recipient s fax machine Contact the recipient Incorrectly configured voice over IP VOIP Digital phone service is often not compatible with FAX Install dial tone phone service or try to troubleshoot FOIP For more information see http www soft switch org Problems Receiving Faxes Symptom Cause Solution The received fax is blank Faxes cannot be received automatically There may be a problem with the telephone connection or with the caller s fax machine Check that the machine can make clean copies If it can have the caller send the fax again The caller may have loaded the pages backward Contact the caller The machine is set to receive faxes manually Set the machine to automatic reception The memory is full Load paper if it is empty and then print the faxes stored in the memory The telephone line is incorrectly connected Check the telephone line connection If it is disconnected connect it There may be a problem with the caller s fax machine Make a copy to check that this machine is operating correctly and then if the copy was printed correctly have the recipient check the condition of
108. ion Path folder or click Browse to navigate to another folder and then click OK You can now scan to a folder on your computer when connected via USB For more information see Scanning to a Folder on Your Computer USB on page 79 Phaser 6128MFP Multifunction Printer 40 Printing Basics This chapter includes e Supported Paper and Media on page 42 e About Paper on page 45 e Setting Paper Types and Sizes on page 47 e Loading Paper on page 48 e Selecting Printing Options on page 51 e Printing on Specialty Media on page 55 e Printing Custom Size on page 62 e Printing Confidential Documents Secure Print on page 64 e Print After Checking Printing Result Proof Print on page 66 Phaser 6128MFP Multifunction Printer 41 Supported Paper and Media Supported Paper and Media This section includes e Paper Usage Guidelines on page 42 e Automatic Document Feeder ADF Guidelines on page 43 e Paper That Can Damage Your Printer on page 43 e Paper Storage Guidelines on page 44 Your printer is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xerox printing media specified for your Phaser 6128MFP printer They are guaranteed to produce excellent results with your printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6128MFPsupplies Cautio
109. ion by performing a manual adjustment of color registration Printing the Color Registration Correction Chart 1 Press the System button 2 Press the Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance is displayed and then press the Forward Arrow or OK button 4 Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed and then press the Forward Arrow or OK button 5 Press the Up Arrow or Down Arrow button until Color Regi Chart is displayed and then press the OK button The Color Registration Correction Chart is printed When printing is finished the print screen is displayed again Phaser 6128MFP Multifunction Printer 133 Color Registration Determining Values From the lines to the right of the Y yellow M magenta and C cyan pattern find the values of the straightest lines When 0 is the value nearest the straightest line you do not need to adjust the color registration When the value is not 0 follow the procedure outlined in Entering Values Note You can also use the densest colors of the grid to find the straightest lines The colors printed at the highest density are those next to the straightest lines Entering Values Using the control panel enter the values that you found in the Color Registration Correction Chart to make adjustments 1 Pressthe System bu
110. ion means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users must make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Phaser 6128MFP Multifunction Printer 169 Fax Regulations The Ringer Equivalence Num
111. ions and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer e Turn off the printer and unplug all power cables before moving the printer 6128mfp 117 Phaser 6128MFP Multifunction Printer 12 e Always use two people to lift the printer e Always lift the printer from the designated lift points 6128mfp 121 e Carry the printer without tilting it Caution Do not tilt the printer more than 10 degrees to the front back or right left Tilting more than 10 degrees may cause consumables inside the printer to spill out Note The rear side of this printer is heavier than the front Be aware of this weight difference when moving the printer e Do not place any food or liquids on the printer Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarant
112. irements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including a fax machine to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges Data Coupler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQIHETXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details You may safely connect the machine to
113. le type See also Adjusting Scanning Options on page 85 Phaser 6128MFP Multifunction Printer 81 Scanning to a FTP Server Scanning to a FTP Server If you have not created an address for the printer to use see the Installation and Setup Overview on page 26 To scan to a FTP server On the printer control panel click the Scan button Select Server FTP and then press the OK button Select Scan to and then press the OK button Press the Up Arrow or Down Arrow button to select the address that points to your computer and then press the OK button 5 Press the Start button Z ca The printer scans the document and the image is placed on the FTP server See also Adjusting Scanning Options on page 85 Phaser 6128MFP Multifunction Printer 82 Scanning Images into an Application Scanning Images into an Application You can import images directly from the scanner into Windows or Macintosh applications on your computer Note The printer must be connected to the computer with a USB cable Scanning an Image into a Windows Application TWAIN To import images into an application on Windows 2000 Windows XP Windows Server 2003 and Windows Vista 1 Open the file in which you want to place the image 2 Select the application s menu item to acquire the image For example if you are using Word to place an image in a document a Select Insert b Select Picture c Select From Scanner or Camera
114. lect Document Type and then press the OK button e Text For black and white or colored text e Mixed factory default For both text and photographs such as magazines or newspapers e Photo For copying photographs Selecting the Default Copy Settings The default copy settings are used on all copy jobs On the printer control panel press the System button Select Default Settings and then press the OK button Select Copy Defaults and then press the OK button Press the Down Arrow button until the desired option appears and then press the OK button Select the desired setting and then press the OK button 6 Repeat steps 4 and 5 as needed 7 Press the Exit button DUC NIC ES Image Adjustments You can change the following image adjustment settings e Reducing or Enlarging the Image on page 72 e Making the Image Lighter or Darker on page 73 e Adjusting the Sharpness on page 73 e Adjusting the Color Saturation on page 73 e Setting Auto Exposure on page 74 e Adjusting Color Balance on page 74 See also Selecting the Default Copy Settings on page 72 Reducing or Enlarging the Image You can reduce the image to 25 of its original size or enlarge it to 400 of its original size To reduce or enlarge the image 1 On the printer control panel press the Copy button 2 Select Reduce Enlarge and then press the OK button Phaser 6128MFP Multifunction Printer 72 Adjusting Copying Options 3 Select one of th
115. lect Panel Lock and then press the OK button twice Select Enable and then press the OK button Press the Exit button one time Select Secure Receive and then press the OK button twice Select one of the following options and then press the OK button e Disable This option turns off the Secure Receive Lock option if it is on e Enable This option turns on the Secure Receive Lock option if it is off If you want to change your password select Change Password and then press the OK button Enter a new four digit password and then press the OK button Note The default password is 0000 Printing Secure Faxes If the Secure Receive Lock option is enabled you must enter your numeric password to print a received fax To print or clear all secure faxes Dopo gt On the printer control panel press the Job Status button Select Walk Up Features and then press the OK button Select Secure Receive and then press the OK button When prompted enter your four digit password and then press the OK button The received faxes are printed Phaser 6128MFP Multifunction Printer 101 Managing Fax Functions Limiting Access to Fax and Scan Operations Enabling the Scan Fax Lock option limits access to fax and scan operations by requiring a password to be entered before faxing or scanning To enable or disable Scan Fax Lock Qv E gv Oy NA I3 10 On the printer control panel press the System button Select Admin Men
116. ls printed on thin paper 86 P paper custom sizes 62 damaging to the printer 43 envelopes 55 glossy 59 labels 57 loading in the paper trays 48 printing on specialty media 55 setting sizes 47 setting trays 47 setting types 47 storage guidelines 44 supported 42 thin originals 86 types 42 unacceptable media types 43 usage guidelines 42 paper jams automatic document feeder 138 Paper Tray loading paper 48 paper tray loading paper 48 printing glossy paper 60 printing labels 57 password enabling secure faxes 101 printing or clearing secure faxes 101 pauses inserting in fax numbers 90 104 Phaser 6128MFP Multifunction Printer Index 179 physical connection 27 power saver mode 22 exiting 22 pre printed paper 48 print quality problems 126 printer caution symbols 14 cleaning 154 cleaning the exterior 154 cleaning the interior 155 clearance 11 front view of 16 information resources 23 internal parts 17 location 11 main parts of 16 moving 158 rear view of 17 registration 152 supplies 12 printer driver Layout tab 51 Output Options tab 51 Paper Quality tab 51 printing custom paper with PCL driver 63 custom size paper 62 envelopes 55 with PCL driver 56 faxes 101 glossy paper 59 labels 57 Layout tab 51 multiple images on a page 75 N Up images 75 options Macintosh 53 selecting 51 53 Windows 51 Output Options tab 51 Paper Quality tab 51 safety gui
117. ls refer to Power Saver Mode on page 22 Auto Reset Specifies the time the printer waits for further control panel input before automatically resetting the settings for COPY SCAN or FAX and returning to the standby mode Fault Time Out You can cancel a printing process when it goes beyond a set time period Set the time until the print job is canceled When this timeout expires the print job is canceled e 5sec to 300 sec default 30 sec Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job e Off Cannot cancel Phaser 6128MFP Multifunction Printer 118 Description of Menu Items Item Description Time Out You can cancel a printing process when it goes beyond a set time period Set the time until the print job is canceled When this timeout expires the print job is canceled e 5sec to 300 sec default 30 sec Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job e Off Cannot cancel Clock Settings Specifies the date and time e Set Date e Set Time e Date Format Select either yy mm dd mm dd yy or dd mm yy e Time Format 12 or 24 hour formats are available e Time Zone Set the time zone based on Coordinated Universal Time UTC for your location Alert Tone Specifies whether to turn on the alarm when an error occurs in the printer You cannot adjust the
118. mail Addresses to the Address Book If you are connected to a network you can add fax numbers and email addresses to the printer s address book using CentreWare IS If you are connected via USB you can add fax numbers and email addresses to the printer s address book using the Address Book Editor utility For more information see Faxing on page 89 and Scanning on page 77 Phaser 6128MFP Multifunction Printer 29 Initial Setup at the Control Panel Enabling the Printer for Scanning The printer is enabled for scanning if you are connected to a network but you can not scan until scanning is set up in CentreWare IS If you are connected via USB you can scan to a folder on your computer or scan into an application after you have installed the scan drivers and the Express Scan Manager utility Note If you are connected via USB you can not scan to an email address or a network location a shared folder on your computer For more information see Scanning Setup Overview on page 37 Phaser 6128MFP Multifunction Printer 30 Installing the Software Installing the Software This section includes e Operating System Requirements on page 31 e Installing Drivers and Utilities Windows on page 31 e Installing Drivers and Utilities Macintosh on page 33 e Installing Other Drivers on page 36 Operating System Requirements PC Windows Vista XP 2000 Windows Server 2003 or newer Macintosh OS X version 10 3 or newer Li
119. n 1 Access the application s Print dialog box select your Phaser 6128MFP printer and then click the Properties button to open the printer driver In some applications the Properties button may instead be the Preferences button 2 On the Paper Output tab select Fax from the Job Type drop down list On the Transmission image quality drop down list select a quality setting Phaser 6128MFP Multifunction Printer 90 Basic Faxing 4 On the Transmission Report drop down list select when you d like the printer to produce a fax report The choices are e Output Regularly A transmission report is generated regularly e Output for error in transmission only A transmission report is generated only when an error occurs e Do not output A transmission report is not generated 5 Click OK 6 Inthe Print window click OK A new dialog opens displaying Recipient Setting 7 Addrecipients to the Recipient List For more information click the Help button to view the online help 8 To delay sending the fax click Delayed Send and then adjust the delay time 9 Click Start Sending to send the fax Note To stop a fax from sending press the Stop button Macintosh Applications To send a fax from a Macintosh OS X version 10 3 and higher download the latest driver from www xerox com office 6128MFPdrivers Phaser 6128MFP Multifunction Printer 91 Using the Address Book When Faxing Using the Address Book When Faxing You ca
120. n Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Recommended Media List United States www xerox com paper Recommended Media List Europe www xerox com europaper Paper Usage Guidelines The printer trays accommodate most sizes and types of paper or other specialty media Follow these guidelines when loading paper and media in the trays e Fan paper or other specialty media before loading in the paper tray e Do not print on label stock once a label has been removed from a sheet e Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips e All envelopes should be printed single sided only e Some wrinkling and embossing may occur when printing envelopes e Do not overload the paper trays Do not load paper above the fill line on the inside of the paper guide e Adjust the paper guides to fit the paper size The paper guides click into place when they are adjusted correctly e If excessive jams occur use paper or other media from a new package See also Printing Envelopes on page 55 Printing Labels on page 57 Printing Glossy Paper on page 59 Printing Custom Size on page
121. n and then press the OK button 3 Select an option from the list displayed and then press the OK button Note The default setting is Standard Making the Image Lighter or Darker To lighten or darken an image when it is faxed 1 Onthe printer control panel press the Fax button 2 Select Lighten Darken and then press the OK button 3 Pressthe Forward Arrow or Back Arrow to lighten or darken the fax and then press the OK button Note The default setting is Normal Delay Sending a Fax To send a fax at a specified time within 24 hours On the printer control panel press the Fax button Select Delayed Start and then press the OK button Select On and then press the OK button Select the time to send the fax THAN I e Select a number from 0 to 23 for the hour and then press the Forward Arrow or Back Arrow button to select minutes e Select a number from 0 to 59 for minutes and then press the OK button 5 Pressthe Start button The fax is scanned and saved to be sent at the time you specified Phaser 6128MFP Multifunction Printer 97 Selecting Fax Options for Single Jobs Selecting a Fax Cover Page To attach a fax cover page when sending a fax 1 On the printer control panel press the Fax button 2 Select Fax Cover Page and then press the OK button 3 Select On and then press the OK button Phaser 6128MFP Multifunction Printer 98 Changing the Default Fax Job Settings Changing the Defaul
122. n combination with a chemical symbol This establishes compliance with the requirements set out by the Directive Hg Removal Batteries should only be replaced by a MANUFACTURER approved service facility North America Xerox operates an equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Other Countries Please contact your local waste authorities and request disposal guidance Phaser 6128MFP Multifunction Printer 175 Index A activity report 103 adding an individual 92 individual speed dial entry 92 address book creating fax group 94 editing groups 95 ADF 43 admin menu phone book 113 print language 114 alphanumeric keypad 90 applications importing scanned images 83 automatic document feeder 43 B background color see images through thin paper originals 86 basic copying 70 billing meters 113 total printed pages 157 black and white selecting for scanning 85 buttons entering pauses in phone numbers 90 inserting characters 90 using the Pause control panel button 90 Ek caution symbols 14 characters inserting in names and numbers 90 checking printed pages how to check the meter 157 cleaning printe
123. n create and save fax information for individuals or groups to whom you often send faxes This saves time so that you can quickly select saved names and numbers without having to re enter them each time you want to send a fax This section includes e Faxing to an Individual on page 92 e Faxing to a Group on page 94 Faxing to an Individual Set up and save individual names and fax numbers to easily access them when you want to send a fax This section includes e Adding an Individual Address Book Entry on page 92 e Faxing to an Individual in the Address Book on page 93 Adding an Individual Address Book Entry There are two ways to create address book entries e Create the address with CentreWare IS requires Ethernet connection e Create the address with Xerox Address Book Editor requires USB connection Using CentreWare IS to Add an Individual To configure the address using CentreWare IS 1 Click the Address Book tab on the printer s CentreWare IS home page In the Address Book under FAX Address Book click Individual Directory 3 Inthe Directory Listing click the Add button of any entry that is not in use Note The first eight entries in the Address Book correspond to the eight one touch buttons found on the left side of the printer control panel 4 Type the information for the individual 5 Click the Save Changes button to create the new address The new individual is saved to the printer s address book Phaser
124. n off the printer immediately and refer to the Xerox Support website www xerox com office 6128MFPsupport Warning The fuser and the surrounding area are hot and can cause burns Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray 1 Push the button and open the front cover 6128mfp 070 Phaser 6128MFP Multifunction Printer 136 Paper Jams 2 Carefully remove any jammed paper in the printer Confirm that there are no scraps of paper left inside 6128mfp 066 Caution Prolonged exposure to light may damage the Imaging Unit 3 Close the front cover 6128mfp 014 4 Remove the tray from the printer and then carefully pull out any jammed paper remaining inside the printer 6128mfp 139 Phaser 6128MFP Multifunction Printer 137 Paper Jams 5 Insert the tray into the printer and push until it stops 6128mfp 028 Caution Do not use excessive force on the tray doing so could damage the tray or the inside of the printer Paper Jams at the Automatic Document Feeder Note Paper jams at the ADF can happen if the document feed tray is overfilled or the paper is curled Fill the document feed tray only up to the MAX line indicated on the tray 6128mfp 134 Use the following procedure to remove paper jammed at the ADF 1 Remove all paper from the document feed tray Phaser 6128MFP Multifunction Printer 138 Paper Jams 2 Open the ADF
125. n press the OK button 3 Select File Format a Press the OK button b Pressthe Up Arrow or Down Arrow button to select the format c Press the OK button 4 Pressthe Start button A Xerox Phaser 6128MFP Scanner dialog box will appear on your computer asking you which application to launch to manage the scanned file Select Phaser 6128MFP Express Scan Manager and then click OK Note Select the Do Not Ask Again checkbox to set your selection permanently The printer scans your documents to the output destination specified in Express Scan Manager See also Adjusting Scanning Options on page 85 Phaser 6128MFP Multifunction Printer 79 Scanning to a Shared Folder on Your Computer Network Scanning to a Shared Folder on Your Computer Network Setting Up Scanning to a Computer Before using the printer as a scanner on a network you must do the following 1 Create a shared folder on the computer 2 Create anew address in CentreWare IS or the Address Book Editor pointing the scanner to the computer Note For more information see the Installation and Setup Overview on page 26 Scanning to a Computer on a Network If you haven t created a shared folder and an address for the printer to use see Setting Up Scanning to a Computer on page 80 To scan to a computer on a network On the printer control panel click the Scan button Select Computer Network and then press the OK button Select Scan to and then press
126. nd hold the Ctrl key while making selections Click OK when you have finished adding group members Click OK a second time to create the group Confirm the group members and then click OK On the File menu select Save all The address book is saved with the new fax group Editing Address Book Fax Groups There are two ways to edit address book entries Using CentreWare IS to create the group Using the Xerox Address Book Editor Editing Group Entries with CentreWare IS To edit an existing fax group with CentreWare IS Iw AE a Select the Address Book tab on the printer s CentreWare IS home page Under the Address Book column click Fax Groups Click the Edit button of the group you want to edit Select the check box of individuals that you want to be in the group Deselect the check box of individuals you want removed from the group Note Use the Additional Entries links found at the bottom of the Group Members column to see additional Fax Address Book entries Click Save Changes when you have finished editing the group The address book is saved with the edited group Phaser 6128MFP Multifunction Printer 95 Using the Address Book When Faxing Editing Group Entries with the Address Book Editor To edit an existing fax group with the Address Book Editor 1 wo 9 oun bwN Windows On the Start menu select Programs gt Xerox gt Phaser 6128MFP gt Address Book Editor and then click OK Macintosh Open
127. ne of the following options and then press the OK button e Print Always A transmission report is always printed e Print at Error A transmission report is only printed when an error occurs with the fax transmission e Not Print A transmission report is never printed MT ES SE uid s Note The default setting is Print Always Printing a Transmission Report for a Group Fax To select a default option for printing group fax transmission reports On the printer control panel press the System button Select Admin Menu and then press the OK button Select System Settings and then press the OK button Select Fax Broadcast and then press the OK button Select one of the following options and then press the OK button e Print Always A transmission report is always printed e Print at Error A transmission report is only printed when an error occurs with the fax transmission e Not Print A transmission report is never printed UI UPS ih zi Note The default setting is Print Always Phaser 6128MFP Multifunction Printer 100 Managing Fax Functions Enabling or Disabling Secure Faxes When the Secure Receive Lock option is enabled a password is required before faxes can be printed or removed To enable or disable Secure Receive Lock oN UT eS S2 10 On the printer control panel press the System button Select Admin Menu and then press the OK button Select Secure Settings and then press the OK button Se
128. nu to reset factory defaults or adjust color registration e Secure Settings Use this menu to set printer security settings e Admin Reports Use this menu to print various types of reports and lists regarding printer usage e Scan To Email Use this menu to disable enable Scan to Email functionality Panel Language Use the Panel Language menu to select the language that appears on the control panel Each menu is configured in different levels Set the printer settings by selecting the objective menus or items structure level See also Description of Menu Items on page 108 Phaser 6128MFP Multifunction Printer 107 Description of Menu Items Description of Menu Items This section includes e Default Settings on page 108 e Tray Settings on page 111 e Information Pages on page 112 e Billing Meters on page 113 e Admin Menu on page 113 Default Settings There are three submenus under the Default Settings menu Copy Defaults Scan Defaults and Fax Defaults Use these menus to set default behaviors The following gives a brief description of each menu item For more information see Copying on page 69 Scanning on page 77 or Faxing on page 89 Phaser 6128MFP Multifunction Printer 108 Description of Menu Items Copy Defaults Menu Item Description Color Specifies Black amp White or Color copies Paper Supply Specifies the paper tray that copies are printed from M F Paper Size Specifies t
129. nux Red Hat Suse Installing Drivers and Utilities Windows To access all features of the printer you must e Install the print driver e Install the scan driver USB only Print Driver Network Note Before installing drivers verify that the printer is plugged in turned on and connected to an active network Make sure that the printer is receiving network information by monitoring the LEDs on the back of the printer near the Ethernet cable jack RJ45 When the printer is connected to a functioning network and receiving traffic the link LED is green and its amber traffic LED is flashing rapidly To install the driver 1 Insert the Software and Documentation CD ROM into your CD drive The installer will start automatically unless you have autorun disabled on your computer If the installer does not start navigate to your CD drive and double click the Setup exe installer file Note If the Software and Documentation CD ROM is not available download the latest driver from www xerox com office 6128MFPdrivers 2 Whenthe installation menu appears click Install Print Driver and accept the License Agreement 3 The Xerox Printer Installation window appears Select your printer from the list If your printer does not appear select the IP Address or DNS Name icon enter the printer s IP address and click Search To find your printer s IP address see Finding Your Printer s IP Address on page 29 5 Select your printer from
130. olor is not correct Change the copy defaults on the control panel 1 2 3 4 Press the Copy button on the control panel Select Lighten Darken or Color Saturation Adjust the settings Click OK Phaser 6128MFP Multifunction Printer 132 Color Registration Color Registration Color registration can be adjusted by the printer automatically or you can manually adjust it Color registration should be adjusted any time the printer is moved Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment Note An automatic color registration adjustment is performed every time a new toner cartridge is installed 1 Press the System button 2 Press the Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance is displayed and then press the Forward Arrow or OK button 4 Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed and then press the Forward Arrow or OK button 5 Press the Up Arrow or Down Arrow button until Auto Adjust is displayed and then press the Forward Arrow or OK button 6 Press the Up Arrow or Down Arrow button to select Yes when Are you sure is displayed The adjustment is complete when Ready is displayed on the control panel Manual Color Registration Adjustment You can fine tune color registrat
131. or the tray on the control panel in advance See also Setting Paper Types and Sizes on page 47 Phaser 6128MFP Multifunction Printer 49 Loading Paper Loading Paper in the Manual Feed Slot Use the Manual Feed Slot for a wide range of media including e Plain paper e Thin card stock e Glossy paper e Labels e Envelopes See also Printing on Specialty Media on page 55 This section describes how to feed paper in the manual feed slot 1 Slide the width guides of the manual feed slot to fit the appropriate media 6128mfp 047 2 Place the print media into the slot with the print side facedown and the top of the sheet entering the printer first 6128mfp 046 Phaser 6128MFP Multifunction Printer 50 Selecting Printing Options Selecting Printing Options This section includes e Selecting Printing Preferences Windows on page 51 e Selecting Options for an Individual Job Windows on page 51 e Selecting Options for an Individual Job Macintosh on page 53 Selecting Printing Preferences Windows Printer preferences control all of your print jobs unless you override them specifically for a job To select printer preferences 1 Select one of the following options e Windows 2000 Windows Server 2003 and Windows Vista Click Start select Settings and then click Printers e Windows XP Click Start Settings and then select Printers and Faxes In the Printers folder right click the icon for your printe
132. ork connector 8 Power socket Internal View 6128mfp 039 1 Fuser 4 Transfer unit 2 Imaging unit 5 Button for opening the front door 3 Toner cartridges Phaser 6128MFP Multifunction Printer 17 Standard Features Standard Features Phaser 6128MFP Configurations Printer Configuration Features 6128MFP Memory MB 384 Print Speed ppm Color Mono 12 16 Resolution dpi Standard 600 x 600 Enhanced 600 x 600 Ethernet Interface 10 100 Base Tx Paper Tray 250 Sheets Standard Manual feed slot Standard Phaser 6128MFP Multifunction Printer 18 Control Panel Control Panel This section includes e Control Panel Layout on page 20 e Information Pages on page 21 Phaser 6128MFP Multifunction Printer 19 Control Panel Layout 22 10 11 12 Control Panel D 21 20 19 Press to use the Copy Fax Email and Scan menus on the display screen Graphic display indicates status messages menus and toner levels Arrow buttons Scrolls upward downward forward and backwards through the menus Job Status button Press to check active job status and Walk Up printing jobs System button Switches the display to the Setup menu Alphanumeric key pad Use to enter letters and numbers for names and phone numbers Clear All button Clears all text or numbers or instructions Wake Up button Thi
133. ow or Down Arrow button until Auto Regi Adjust is displayed and then press the Forward Arrow or OK button 5 Pressthe Up Arrow or Down Arrow button to turn automatic color registration On or Off Phaser 6128MFP Multifunction Printer 134 Troubleshooting This chapter includes e Paper Jams on page 136 e Problems With the Printer on page 142 e Control Panel Error Messages on page 145 e Getting Help on page 151 See also Troubleshooting video tutorials at www xerox com office 6128MFPdocs Print Quality on page 125 Phaser 6128MFP Multifunction Printer 135 Paper Jams Paper Jams This section includes e Preventing and Clearing Paper Jams on page 136 e Paper Jams in the Paper Tray on page 136 e Paper Jams at the Automatic Document Feeder on page 138 e Paper Jams at the Fuser on page 140 See also User Safety on page 9 Preventing and Clearing Paper Jams To reduce the occurrence of paper jams follow the guidelines and instructions in Printing Basics on page 41 It includes information about supported paper and media guides for usage and instructions for properly loading paper in the trays Caution When removing jammed paper make sure that no pieces of torn paper are left in the printer A piece of paper remaining in the printer can cause a fire If a sheet of paper is wrapped around the heat roller or when clearing a jammed paper that is difficult or impossible to see do not try to remove it by yourself Tur
134. ower Saver Mode 2 System Power Saver Mode 2 controls the scanner lamp When the scanner is not being used the lamp turns off after the time specified for Power Saver Mode 2 The time range that can be specified for the printer to enter Power Saver Mode 2 is 5 to 120 minutes Consumption of power during Power Saver Mode 2 is 17W The default setting for Power Saver Mode 2 is 30 minutes after Power Saver Mode 1 starts The printer automatically cancels Power Saver Mode 2 once it receives data from the computer To cancel the Power Saver Mode 2 manually press the Wake Up button Phaser 6128MFP Multifunction Printer 22 More Information More Information Obtain information regarding your printer and its capabilities from the following sources Information Source Installation Guide Quick Use Guide User Guide PDF Quick Start Tutorials English only Video Tutorials Recommended Media List Online Support Assistant Technical Support Information pages Packaged with printer Packaged with printer Software and Documentation CD ROM www xerox com office 6128MFPdocs www xerox com office 6128MFPdocs United States www xerox com paper Europe www xerox com europaper www xerox com office 6128MFPsupport www xerox com office 6128MFPsupport Control panel menu Also available on the Support website Phaser 6128MFP Multifunction Printer 23 Phaser 6128MFP Multifunction Printe
135. ows you to monitor the status of print jobs and printer supplies and consumables from your computer To install the utilities 1 Insert the Software and Documentation CD ROM into your CD drive The installer will start automatically unless you have autorun disabled on your computer If the installer does not start navigate to your CD drive and double click the Setup exe installer file Note If the Software and Documentation CD ROM is not available download the latest driver from www xerox com office 6128MEFPdrivers When the installation menu appears click Install Utilities and click Next Accept the License Agreement and click Next Accept or change the installation location and click Next Click Finish when the installer is done Sn EEN Installing Drivers and Utilities Macintosh To access all features of the printer you must e Install the print driver e Install the scan driver e Add the printer Note Before installing drivers verify that the printer is plugged in turned on and connected to an active network Make sure that the printer is receiving network information by monitoring the LEDs on the back of the printer near the Ethernet cable jack RJ45 When the printer is connected to a functioning network and receiving traffic the link LED is green and its amber traffic LED is flashing rapidly Print Driver To install the print driver 1 Insert the Software and Documentation CD ROM Note If the Software and
136. photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original e Postal Money Orders e Bills Checks or Draft of money drawn by or upon authorized officers of the United States e Stamps and other representatives of value of whatever denomination which have been or may be issued under any Act of Congress Adjusted Compensation Certificates for Veterans of the World Wars Obligations or Securities of any Foreign Government Bank or Corporation Copyrighted materials unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 Certificate of Citizenship or Naturalization Foreign Naturalization Certificates may be photographed Passports Foreign Passports may be photographed Immigration papers Phaser 6128MFP Multifunction Printer 165 Copy Regulations 8 Draft Registration Cards 9 Selective Service Induction papers that bear any of the following Registrant s information e Earnings or Income e Court Record e Physical or mental condition e Dependency Status e Previous military service Exception United States military discharge certificates may be photographed 10 Badges Ident
137. ppropriate printer model from the list Click the Add button Note If your printer was not detected by the network check to make sure that the printer is on and the Ethernet or USB cables are connected properly If you want to connect by specifying the printer s IP address Open the Applications folder and open the Utilities folder Open the Printer Setup Utility Click Add Confirm that the first drop down menu is set to IP Printing Select LPD LPR IPP or Socket HP Jet Direct from the Printer Type drop down menu Enter the printer s IP address in the Printer Address field Select Xerox from the Printer Model drop down menu Phaser 6128MFP Multifunction Printer 34 8 9 Installing the Software Select the appropriate printer model from the list Click the Add button Adding the Printer OSX Version 10 4 1 eee 9 c B LA Se Iris Open System Preferences from the Applications folder or the dock Open Print amp Fax and select the Printing tab Click the plus button under the list of detected printers Click Default Browser in the Printer Browser window Select your printer from the list and click Add Note If your printer was not detected by the network check to make sure that the printer is on and the Ethernet or USB cables are connected properly If you want to connect by specifying the printer s IP address Open System Preferences from the Applications folder or the dock Open P
138. printing less than 360 W Power switch turned off plugged into an AC outlet less than 0 5 W AC 220 240 V Sleep Mode 18 4 W or less Standby less than 60 W fuser on Continuous color printing less than 360 W Continuous monochrome printing less than 360 W Power switch turned off plugged into an AC outlet less than 0 5 W ENERGY STAR qualified printer Default time to Power Saver is 30 minutes 4 W Watts Phaser 6128MFP Multifunction Printer 161 Phaser 6128MFP Multifunction Printer 162 Regulatory Information B This chapter includes Basic Regulations on page 164 Copy Regulations on page 165 Fax Regulations on page 168 Material Safety Data Sheet on page 172 Phaser 6128MFP Multifunction Printer 163 Basic Regulations Basic Regulations This product has been tested to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to
139. ptions Printing Options for Windows Operating Systems Operating System Windows Vista Windows 2000 Windows XP or Windows Server 2003 Driver Tab Paper Output tab Printing Options Job Type Document size paper type and tray selection 2 Sided Print Output Color Saved Settings Printer Status Image Options tab Image Quality Output Color Image adjustment image type image correction Image Settings Color Balance Profile Settings Layout tab Pages per sheet N up Image Orientation Booklet Poster Mixed Document Rotation layout Output Size Margin Shift Watermarks Overlays tab Watermarks Overlays Advanced tab Skip Blank Pages Draft Mode Banner Sheet Size Mismatch Graphics Settings Font Settings Phaser 6128MFP Multifunction Printer 52 Selecting Printing Options Selecting Options for an Individual Job Macintosh To select print settings for a particular job change the driver settings before sending the job to the printer 1 With the document open in your application click File and then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the appl
140. r From the pop up menu select Printing Preferences or Properties Select the Advanced tab and then click the Printing Defaults button Make selections on the driver tabs and then click the OK button to save your selections UL Pp dE Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help Selecting Options for an Individual Job Windows If you want to use special printing options for a particular job change the driver settings before sending the job to the printer For example if you want to use enhanced print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the desired document or graphic open in your application access the Print dialog box Select the Phaser 6128MFP printer select the Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options Note In the PCL driver for Windows 2000 Windows XP Windows Server 2003 and Windows Vista you can save current printing options with a distinctive name and apply them to other print jobs Select Saved Settings at the bottom of the tab Click the Help button for more information 4 Click the OK button to save your selections 5 Print the job Phaser 6128MFP Multifunction Printer 51 Selecting Printing Options See the following table for specific printing o
141. r 154 printer exterior 154 printer interior 155 clearance location of the printer 11 clearing faxes 101 collating copies 76 color adjusting for thin paper originals 86 selecting for scanning 85 color balance adjusting 74 color registration adjusting 133 automatic adjustment 133 determining values 134 enabling disabling automatic adjustment 134 entering values 134 manual adjustment 133 printing the correction chart 133 color saturation adjusting 73 computer sending faxes from 90 consumables 156 error messages 145 control panel 19 Configuration page 21 error messages 145 information pages 21 initial setup 28 layout 20 Menu Mop 21 menus 106 messages 151 control panel menus description of 108 information pages 112 maintenance mode 122 123 system settings 118 tray settings 111 Phaser 6128MFP Multifunction Printer Index 176 copy basic settings 71 basics 70 black and white 71 collating copies 76 color 71 image adjustments 72 image placement adjustment 75 lighten or darken an image 73 options 71 printing multiple pages on a sheet 75 regulations 165 selecting a tray to use 71 selecting color or black and white copies 71 setting default copy tray 71 setting default settings 72 specifying document type 72 copy defaults menu 109 copy margins setting 75 copying adjusting color saturation 73 default settings 109 illegal 165 regulations 165 cover page
142. r 24 Installation and Setup This chapter includes e Installation and Setup Overview on page 26 e Physical Connection on page 27 e Initial Setup at the Control Panel on page 28 e Installing the Software on page 31 e Setting up Scanning on page 37 See also English Only Online Support Assistant www xerox com office 6128MFPsupport Phaser 6128MFP Multifunction Printer 25 Installation and Setup Overview Installation and Setup Overview Before you can use your printer you must T Make sure the printer is set up correctly in an appropriate location and your printer is connected correctly Configure settings in the Initial Setup menu on the control panel Install software utilities and drivers The software installation procedure depends on your connection type Network or USB Configure the software Phaser 6128MFP Multifunction Printer 26 Physical Connection Physical Connection See the Installation Guide for more information about e Choosing a location for the printer e Preparing consumables e Connecting the power cord e Connecting the communication cables Ethernet or USB e Network Connection Both your printer and your computer must be connected to a network using standard Ethernet cables category 5 RJ45 The printer must also be connected to a dedicated phone line to send and receive faxes Note Your printer can be connected directly to the computer using an Ethernet crossover cable
143. r Size 9 Click OK 10 Click Print in the Print dialog box to start printing Phaser 6128MFP Multifunction Printer 63 Printing Confidential Documents Secure Print Printing Confidential Documents Secure Print The Secure Print feature is enabled by default Note The data stored in the RAM is erased when the printer is switched off About Secure Print Secure Print is a feature that allows you to assign a password to a print job from the computer send it to the printer for temporarily storing and start printing the data from the control panel You can also store the print data in the printer without attaching a password By storing frequently used data in the printer you can print the data with just an operation from the printer and without sending the data from the computer repeatedly Note You can select whether to delete secure print data after printing See also Secure Printing from the Printer Control Panel on page 65 System Setup on page 118 Configuring Secure Print The procedure to configure Secure Print using the PCL print driver is as follows Follow the steps for the secure print settings at the computer and send data to the printer for printing Then follow the steps for the output procedure at the printer to output the printed pages Secure Printing from the Computer This section explains the procedure using WordPad on Windows XP as an example The procedure is the same for other operating systems
144. r to color alignment is not correct Use the automatic color registration See Color Registration on page 133 Phaser 6128MFP Multifunction Printer 129 Print Quality Problems Symptom Reason Action Printed colors do not match the screen Change the image settings and color balance settings in the printer driver 1 2 3 4 5 From the print dialog box click the Properties or Preferences button Click the Image Options tab Click the Image Settings button at the bottom of the page Adjust the settings until you are satisfied with your color balance If you still want to adjust the colors on your printed material click the Color Balance tab and adjust the settings in this tab For more information about these driver features click the Help button in the driver Phaser 6128MFP Multifunction Printer 130 Copy Quality Problems Copy Quality Problems When the copy quality is poor select the closest symptom from the following table to correct the problem If the copy quality does not improve after carrying out the appropriate action contact Xerox Customer Support or your reseller Symptom Reason Action Lines or streaks only present in copies made from the ADF There is debris on the small ADF glass When scanning the paper from the ADF passes over the debris creating lines or streaks Clean the small ADF glass to the left of the large document glass with a lint
145. radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiver e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your reseller or an experienced radio television technician for help Any changes or modifications not expressly approved by Xerox could void the user s authority to operate the equipment To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada Regulations This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union The CE mark applied to this product symbolizes Xerox s declaration of C conformity with the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC e March 9 1999 Radio amp Telecommunications Terminal Equipment Directive 1999 5 EC This product if used properly in accor
146. re forwarded to Phaser 6128MFP Multifunction Printer 117 Description of Menu Items Item Description Fwd Set Print Specifies if the outgoing faxes should be printed when they are forwarded When set to On all of the forwarded faxes are printed Fwd Error Print Prints a report if a forwarded fax is not successfully sent Prefix Dial Specifies whether or not to add the prefix number when you send a fax Prefix Dial Num Specifies the prefix dial number up to five digits This number dials before any auto dial number is started It is useful for accessing the PABX exchange Discard Size Specifies if the printer should discard any excess data at the bottom of the page ECM Error Correction Mode If ECM is set to On the default it attempts to correct errors in the fax transmission caused by problems such as a noisy telephone line Extel Hook Thresh Specifies the threshold value for the external telephone Modem Speed Specifies the fax modem speed Country Specifies the country where the printer is used System Setup System Setup menu is used to make the printer operation settings such as for alarm and power saver mode Item Description Power Saver Timer Specifies the transitional time of Power Saver Modes 1 and 2 in increments of 1 minute e Mode 1 Printer 1 min to 60 min default is 30 minutes e Mode 2 System 5 min to 120 min default is 30 minutes For detai
147. re not printed Phaser 6128MFP Multifunction Printer 120 Description of Menu Items Item Description Protocol Monitor Specifies the protocol monitor report to detect the cause of the communication trouble e Print Always Prints a report for every fax job e Print at Error Prints the report only when a communication error occurs e Do Not print default The report is not printed RAM Disk Allocates memory to the RAM Disk file system for the secure print collating jobs and Sample print features e Enable default Allocates memory for using the secure print and proof print features e Disable Does not allocate memory for using the secure print and proof print features Size Mismatch Specifies the action to take when the driver paper size settings do not match the control panel size settings e Off default Select this to display a message prompting you to load paper e Larger Size Select this to replace the paper with a longer size paper before printing in 100 magnification ratio e Nearest Size Select this to replace the paper with the nearest size paper before printing in 10076 magnification ratio e Manual Feed Slot Select this to print on paper loaded in the manual feed slot If a computer issues the instruction about paper selection it overwrites this setting Startup Page e On default e Off Power On Wizard Resets the Power On Wizard Phaser 6128MFP Multifunction
148. red streaks or lines e The transfer unit or fuser is old or damaged Check the condition of the transfer unit and fuser and replace as necessary e The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges C M Y K meet specifications and replace if necessary Streak in only one color e Check the condition of the imaging unit and replace as necessary Recurring smudges Dirt in the paper path Print several blank sheets The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel settings are correct See About Paper on page 45 The transfer unit or fuser is old or damaged Check the condition of the transfer unit and fuser and replace as necessary Phaser 6128MFP Multifunction Printer 127 Print Quality Problems Symptom Reason Action Toner smears when rubbed The paper is damp Replace the paper See About Paper on page 45 The paper is outside the recommended specification range Replace the paper with a recommend size and type and confirm that your print driver settings are correct See About Paper on page 45 The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges C M Y K meet specifications and replace if necessary The fuser is old or damaged Replace the fuser Blank pages Two or more sheets may
149. rint amp Fax and select the Printing tab Click the plus button under the list of detected printers Click IP Printer in the Printer Browser window Select IPP LPD or HP Jet Direct Socket from the Protocol list Enter the printer s IP address in the Address field Enter a Name for the printer Select Xerox from the Print Using drop down list Select Xerox Phaser 6128MFP from the list 0 Click Add Adding the Printer OSX Version 10 5 1 PU ES RO at Gy rE wr Mol Open System Preferences from the Applications folder or the dock Open Print amp Fax and select the Printing tab Click the plus button under the list of detected printers Click Default Select your printer from the list and click Add Note If your printer was not detected by the network check to make sure that the printer is on and the Ethernet or USB cables are connected properly If you want to connect by specifying the printer s IP address Open System Preferences from the Applications folder or the dock Open Print amp Fax and select the Printing tab Click the plus button under the list of detected printers Click IP Printer Select IPP LPD or HP Jet Direct Socket from the Protocol list Enter the printer s IP address in the Address field Enter a Name for the printer Phaser 6128MFP Multifunction Printer 35 Installing the Software 8 Select a Driver to Use from the Print Using drop down list 9 Select Xerox Phas
150. rom the Printer Control Panel This section explains the procedure to print and delete data stored in the printer by Proof Print S Ig We NA I3 7 On the control panel press the Job Status button Select Walk Up Features and then press the OK button Select Proof Print and then press the OK button Select your user name and then press the OK button If you submitted more than one proof print job select the name of the job that you want to print and then press the OK button Select Print and Delete or Print and Save and then press the OK button to print the job Scroll to the desired number of copies and then press the OK button to print the job Note The user ID displayed up to 8 characters is the User ID set in the Proof Print dialog box of the Paper Output tab of the print driver The document name displayed up to 12 characters is the Document Name set in the Proof Print dialog box of the Paper Output tab of the print driver Phaser 6128MFP Multifunction Printer 67 Phaser 6128MFP Multifunction Printer 68 Copying This chapter includes e Basic Copying on page 70 e Adjusting Copying Options on page 71 Phaser 6128MFP Multifunction Printer 69 Basic Copying Basic Copying Use either the document glass or the document feeder to make copies Load the originals to be copied and follow the steps below to make copies To clear the settings from the previous job press the Clear All button once
151. row button moves to the right or Back Arrow button moves to the left Confirm setting OK button Reset settings to default value Press Up Arrow and Down Arrow button at the same time Change setting for a specific job Copy button changes job settings for copy jobs Fax button changes job settings for fax jobs Scan button changes job settings for scan jobs Email button changes job settings for scan to email jobs Phaser 6128MFP Multifunction Printer 106 Control Panel Menus Menu Configuration Press the System button on the control panel to access the following menus Menu Default Settings Content Use this Default Settings menu to define the default Copy Fax and Scan settings Tray Settings Use the Tray Settings menu to define the size and type of paper loaded in each tray Information Pages Use the Information Pages menu to print various types of reports and lists Billing Meters Use the Billing Meters menu to display the printed paper counts on the control panel Admin Menu e Phone Book Use this menu to create delete address book entries e Print Language Use this menu to specify PCL Settings e Network Setup Use this menu to configure the network settings for the printer e Fax Settings Use this menu to configure default fax settings e System Setup Use this menu to make the system settings such as for alarm and Power Saver mode e Maintenance Use this me
152. s light is on in power saver mode Push the button to exit power saver mode Stop button Cancels the current print job Start button Press to start a copy scan or fax job Error The red light indicates an error condition Speed Dial button Press to access directories of group or individual fax telephone numbers BANE 18 17 16 15 13 14 15 16 17 18 19 20 21 22 14 13 12 11 6128mfp 044 Clear button Deletes a single character each time the button is pressed For use when entering email addresses and telephone numbers Redial Pause button Press the button to recall the last fax number used or to insert pauses in fax numbers Manual Dial button When faxing you can press this button to quickly enter a fax number with the alphanumeric key pad Address Book button Press to access the Fax and Email address books OK button Press to accept the setting selected Exit button Press to go up one level in the menu Arrow LEDs These LEDs indicate the flow of data either into or out of the printer Job in Memory LED When illuminated it indicates that there is a job in the printer s memory Color Mode button Press to switch between Color and Black and White modes for your copy fax and scan job One touch key pad Use to speed dial a phone number Phaser 6128MFP Multifunction Printer 20 Control Panel Information Pages Your printer comes with a set
153. se print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam the printer Printing Labels from the Paper Tray 1 Gently pull open the paper tray and open the paper guides 6128mfp 024 Phaser 6128MFP Multifunction Printer 57 Printing on Specialty Media 2 Fan the labels to release sheets that are stuck together 6128mfp 116 3 Insert the labels into the paper tray and adjust the paper guides to fit the sheets e Place the side to be printed facedown with the top of the sheets entering first e Do not load more than 25 sheets 6128mfp 122 4 Inthe printer driver select either Labels as the paper type or Tray as the paper tray Printing Labels from the Manual Feed Slot 1 Slide the width guides of the manual feed slot to fit the appropriate media 6128mfp 047 Phaser 6128MFP Multifunction Printer 58 2 3 4 Printing on Specialty Media Insert the label sheets into the manual feed slot Place the side to be printed facedown with the top of the page toward the front of the printer 6128mfp 125 If necessary press the paper guides inward to fit the sheets On the control panel select the paper type a Press the System button to display the System screen b Select Tray Settings and then press the OK button c Select the tray and then press the OK button d Select Paper Type
154. service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard If however the printer will not be used over an extended period of time it should be turned off and unplugged The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Caution To reduce the risk of fire use only No 26 American Wire Gauge or larger telecommunication line cord Laser Safety With specific regard to lasers this printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance Maintenance Safety e Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer e Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition e Do not attempt to open reuse or burn any consumables or routine maintenance items For information on Xerox supplies recycling progr
155. sound volume e Panel Select Tone default Off e Panel Alert Tone default Off e Machine Ready Tone default Off e Copy Job Tone default Off e Non Copy Job Tone default Off e Fault Tone default Off e Alert Tone default Off e Out of Paper default Off e Low Toner default Off e Auto Clear Alert default Off e Base Tone default Off e All Tones default Off mm inch Set the units for the custom paper size to millimeters mm or inches e millimeter mm default The paper size is displayed in millimeters e inch 7 The paper size is displayed in inches Def PrintPaper Size Sets the default paper size to either Letter or A4 Phaser 6128MFP Multifunction Printer 119 Description of Menu Items Item Description Auto Log Print Specifies whether to automatically print information about the printed data that has been processed in the printer Job History Report e Off default Select this if you do not want to print the Job History Report automatically even if the number of print jobs exceeds 22 e On Automatically prints a report when the number of print jobs reaches 22 e You cannot set this during printing e You can print the Job History Report from the Information Pgs menu e You need to restart the printer to activate the new settings After making the settings turn off the printer and then turn it on again Print ID Select this to print the user ID on a speci
156. ss the Address Book button Use the Up Arrow and Down Arrow to scroll through the address book list and then press the Forward Arrow button to select the recipient Note You can select more than one recipient Press the OK button after selecting the recipients Press the Start button The printer starts the fax job Note To stop a fax from sending press the Stop button Phaser 6128MFP Multifunction Printer 93 Using the Address Book When Faxing Faxing to a Group Set up and save group names to easily access them when you want to send a fax toa group Groups can include both individual and group entries once they have been set up Note Individual entries must be set up before groups can be defined This section includes e Creating a Fax Group on page 94 e Editing Address Book Fax Groups on page 95 e Faxing to an Address Book Group on page 96 Creating a Fax Group There are two ways to create group address book entries e Using CentreWare IS to create the group requires Ethernet connection e Using the Address Book Editor requires USB connection Using CentreWare IS to Create a Group To create a fax group using CentreWare IS Select the Address Book tab on the printer s CentreWare IS home page Under Address Book on the left column select Fax Groups In the Directory Listing click the Add link of any group that is not in use Type a group name and then click the Save Changes button Click the Return
157. start the installer Accept the License Agreement and click Next Click Finish when the installer is done The Windows Found New Hardware Wizard appears again This time select Yes this time only and click Next Select Install the software automatically and click Next The wizard searches for your printer and lists the associated inf files Select the inf file that corresponds to your Windows operating system e Vista d windows scan x86vista xrsmnim inf e XP 2000 Windows Server 2003 d windows scan x86 xrsmnim inf e Vista 64 bit d windows scan x64vista xrsmnim inf e XP 64 bit d windows scan x64 xrsmnim inf Select Next The installer will run and complete the installation You can now print and scan For information about printing see Printing Basics on page 41 For information about scanning see Scanning on page 77 Phaser 6128MFP Multifunction Printer 32 Installing the Software Utilities The following utilities are not necessary if you are connected to a network If you are connected via USB you will need the Express Scan Manger utility to scan and the Address Book Editor to edit the printer s address book e Address Book Editor The Address Book Editor allows you to edit the printer s address book from your computer when connected via USB e Express Scan Manager The Express Scan Manager utility allows you to scan when connected via USB e PrintingScout Windows only The PrintingScout utility all
158. t Fax Job Settings To change the default fax settings On the printer control panel press the System button Select Default Settings and then press the OK button Select Fax Defaults and then press the OK button Press the Up Arrow or Down Arrow button to select the setting you want to change ERN al h ra Change the settings and when finished press the Exit button Fax Configuration To access settings for configuring the printer for faxing 1 On the printer control panel press the System button 2 Select Admin Menu and press the OK button 3 Select Fax Settings and press the OK button 4 Edit the fax settings as desired For information on the Fax Settings menu items see Fax Settings on page 116 Phaser 6128MFP Multifunction Printer 99 Managing Fax Functions Managing Fax Functions This section includes e Printing Transmission Reports on page 100 e Enabling or Disabling Secure Faxes on page 101 e Limiting Access to Fax and Scan Operations on page 102 e Limiting Who Can Send Faxes to the Printer on page 102 e Printing Fax Reports on page 103 e Inserting Pauses in Fax Numbers on page 104 Printing Transmission Reports To select a default option for printing fax transmission reports On the printer control panel press the System button Select Admin Menu and then press the OK button Select System Setup and then press the OK button Select Fax Transmit and then press the OK button Select o
159. t is Normal 4 Pressthe OK button to confirm the setting See also Adjusting Color Balance on page 74 Phaser 6128MFP Multifunction Printer 73 Adjusting Copying Options Setting Auto Exposure Papers that are less white newsprint or ivory colored for example can cause the printer to put toner on the page so that the printed output has a background that matches the original The Auto Exposure setting removes the light or close to white color and only the image itself is printed Auto Exposure is turned on by default Turning Auto Exposure On or Off To turn Auto Exposure on or off 1 On the printer control panel press the Copy button 2 Select Auto Exposure and then press the OK button Press the Up Arrow or Down Arrow button to select On or Off and then press the OK button Setting the Auto Exposure Level To set the auto exposure level manually On the printer control panel press the System button Select Defaults Settings and then press the OK button Select Copy Defaults and then press the OK button Select Auto Exposure Level and then press the OK button Oh GES DO NE Press the Up Arrow or Down Arrow button to select the Auto Exposure level and then press the OK button Adjusting Color Balance The Color Balance control allows you to adjust the print color of your printer Three density settings exist for each of the four colors yellow magenta cyan and black The Low Medium and High densit
160. t jobs on the control panel The meter is divided according to the color modes Item Description Total Impression Displays the total number of pages printed Color Impression Displays the total number of pages printed in color Black Impression Displays the total number of pages printed in black white See also Checking Page Counts on page 157 Admin Menu This menu contains these submenus Phone Book Print Language Network Setup Fax Settings System Setup Maintenance Secure Settings Admin Reports Scan to Email Phone Book Use this menu to create and delete speed dial and group dial numbers Item Description Speed Dial Use the Speed Dial menu to edit speed dial address book entries Group Dial Use the Group Dial menu to create speed dial groups Phaser 6128MFP Multifunction Printer 113 Description of Menu Items Print Language Use this menu to specify PCL settings Item Description Paper Size Specifies the default paper size Orientation The paper printing direction can be selected from Portrait and Landscape The default is Portrait Font Specifies the font used The default is Courier Symbol Set Specifies the font for symbols The default is ROMAN 8 Font Size Specifies the default font size Available only for typographic fonts Font Pitch Specifies the character spacing The default is 10 00 You can specify a value between 6 00
161. ter with a USB cable To import images into an application 1 Open the file you want to place the image in 2 Select the application s menu item to acquire the image For example if you are using Word to place an image in a document a Select Insert b Select Picture c Select From Scanner or Camera d Select the scanner and then click the Acquire button 3 Specify the paper source in the Scan from drop down menu Document Glass or Document Feeder 4 Specify the other scanner driver settings as desired Note For more information click the Help button to view the online help 5 Click the Scan button The printer scans the document and the image is placed in your application Phaser 6128MFP Multifunction Printer 84 Adjusting Scanning Options Adjusting Scanning Options This section includes e Adjusting the Default Scan Settings on page 85 e Changing the Scan Settings for an Individual Job on page 87 Adjusting the Default Scan Settings This section includes e Setting the Color Mode on page 85 e Setting the Scan Resolution on page 85 e Setting the Scanned Image File Type on page 86 e Setting the Original Size on page 86 e Automatically Suppressing Background Variations on page 86 For a complete list of the default settings see Scan Defaults Menu on page 110 Setting the Color Mode You can scan an image in color or in black amp white Selecting black amp white significantly reduces the
162. the following points when loading paper in the paper tray You can load up to 250 sheets or a stack of paper 65 220 g m 17 40 Ib Bond 40 80 Ib cover less than 15 mm high Sizes can start from 3 x 5 in e Paper tray accepts print media within the following dimensions e Width 76 2 216 0 mm 3 8 5 in e Length 127 0 355 6 mm 5 14 in Make sure of the following points to avoid any troubles during printing e Do not load different types of paper at the same time e Use high quality paper for laser printers to print at high quality See About Paper on page 45 e Do not remove or add paper to the tray when printing or if there is any paper still in the tray Doing so may cause a paper jam e Do not put any objects other than paper on the tray Also do not push or force down the paper tray e Always load paper short edge feed Phaser 6128MFP Multifunction Printer 48 Loading Paper To load paper in the paper tray 1 Gently pull open the paper tray 6128mfp 024 2 Slide the width guides to the edge of the tray The width guides should be fully extended 6128mfp 025 3 Insert the media faceup and top edge first into the paper tray Slide the width guides until they rest lightly against the edge of the paper stack 6128mfp 045 Note Do not force the paper Be careful not to bend the paper When Size Mismatch is set to Use Printer Settings in the driver you need to set the paper type and size settings f
163. the list and click Next 6 Click Install when the Installation Options window appears 7 Click Finish when the installation is complete Phaser 6128MFP Multifunction Printer 31 Installing the Software Print and Scan Drivers USB Only To install the drivers 1 10 11 12 13 14 15 16 17 If a USB cable is not connected from the printer to your computer connect it now Cancel the Windows Found New Hardware Wizard Wait for the wizard to appear again and cancel it again Note Windows recognizes the printer as two devices a printer and a scanner and tries to help you install the drivers Insert the Software and Documentation CD ROM into your CD drive The installer will start automatically unless you have autorun disabled on your computer If the installer does not start navigate to your CD drive and double click the Setup exe installer file Note If the Software and Documentation CD ROM is not available download the latest driver from www xerox com office 6128MFPdrivers When the installation menu appears click Install Print Driver and accept the License Agreement The Xerox Printer Installation window appears Select your printer from the list Click Install when the Installation Options window appears Click Finish when the installation is complete The print driver is installed Now install the scan driver From the installation menu click Install Scan Driver USB Only Click Next to
164. ther countries Apple AppleTalk Bonjour EtherTalk Macintosh Mac OS and TrueType are trademarks of Apple Computer Inc in the United States and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare NDPS9 NDSS Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries SGI IRIX is a trademark of Silicon Graphics Inc Sun Sun Microsystems and Solaris are trademarks of Sun Microsystems Incorporated in the United States and or other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks Ooty ENERGY STAR Contents 1 User Safety Electrical aia ww asagmrnpxMpMT p MMMpMpE22xR2goomxmm 9 Bol M DD eet ee ce gg 10 Maintenance Safety kk kk kk kK kk KK K
165. ting Paper Types and Sizes on page 47 Defining Custom Paper Sizes Before printing set the custom size on the print driver Note When setting the paper size on the print driver and control panel be sure to specify the same size as the actual paper used Setting the wrong size for printing will cause printer failure This is especially true if you configure a bigger size when using a narrow width paper Using the PCL Driver On the PCL print driver set the custom size in the Custom Paper Size dialog box This section explains the procedure using Windows XP as an example For Windows 2000 or later an administrator s password only allows users with administrator rights to change the settings Users without the rights of administrator can only check the contents When configuring the Custom Paper Size dialog box in Windows 2000 or later settings of other printers on the computer will also be affected as the form data base of the computer is used by a local printer For a shared printer on the network settings of other shared printers on the same network in another computer will also be affected as the form data base on the server with existing print queue is used 1 From the Start menu click Printers and Faxes and then display the properties of the printer to be used Select the Configuration tab Click the Custom Paper Size button Use the Custom Paper Size dialog box to select the custom setup you want to define wr WN Spe
166. to display the Booklet Poster Mixed Document Rotation dialog box according to what you need Set Image Orientation if necessary and then click OK 11 12 13 Click OK Click Print in the Print dialog box to start printing On the control panel select the paper type a Press the System button to display the System screen b Select Tray Settings and then press the OK button c Select the tray and then press the OK button d Select Paper Type and then press the OK button e Select Envelope and then press the OK button In the printer driver select either Envelope as the paper type or the appropriate tray as the paper tray Phaser 6128MFP Multifunction Printer 56 Printing on Specialty Media Printing Labels Labels can be printed from all trays To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6128MFPsupplies See also About Paper on page 45 Guidelines Do not use vinyl labels Print only on one side of the sheet of labels Do not use any sheet where labels are missing it may damage the printer Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cau
167. to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another For correct operation total of the RN s of all devices connected to a single line at any time should not exceed 5 Phaser 6128MFP Multifunction Printer 171 Material Safety Data Sheet Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6128MFP printer go to e United States and Canada www xerox com msds e European Union www xerox com environment europe For the customer support go to www xerox com office 6128MFPsupport Phaser 6128MFP Multifunction Printer 172 Printer Recycling and Disposal C All Countries If you are managing the disposal of your Xerox product please note that the product contains lamp s with mercury and may contain lead perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of lead mercury and perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance website www eiae org Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov
168. tton to display the System screen 2 Pressthe Up Arrow or Down Arrow button until Admin Menu is displayed then press the Forward Arrow or OK button 3 Pressthe Up Arrow or Down Arrow button until Maintenance is displayed then press the Forward Arrow or OK button 4 Pressthe Up Arrow or Down Arrow button until Adjust ColorRegi is displayed then press the Forward Arrow or OK button 5 Pressthe Up Arrow or Down Arrow button until Enter Number is displayed then press the Forward Arrow or OK button 6 Pressthe Up Arrow or Down Arrow button to select either Fast Scan or Slow Scan then press the Forward Arrow or OK button 7 Pressthe Up Arrow or Down Arrow button to select Yellow Magenta or Cyan then press the Forward Arrow or OK button 8 Press the Up Arrow or Down Arrow button until you reach the value displayed on the chart Press the OK button to enter the value You can reprint the color registration chart to double check that the color registration is properly adjusted Enabling Disabling Automatic Color Registration Use the following procedure to enable disable automatic color registration when a new toner cartridge is installed 1 Pressthe System button 2 Pressthe Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance is displayed and then press the Forward Arrow or OK button 4 Press the Up Arr
169. tup 28 control panel 28 installation physical connection 27 installation and setup 26 IP address assigning 28 finding 28 J job individual printing options Macintosh 53 Windows 51 selecting printing options Windows 51 Phaser 6128MFP Multifunction Printer Index 178 L labels 57 guidelines 57 printing from the paper tray 57 laser safety 10 letters selecting using the alphanumeric keypad 90 loading paper paper tray 48 location of the printer 11 M Macintosh importing scanned images into an application 84 PostScript driver settings 53 scanning images to a Macintosh application 84 selecting printing options for an individual job 53 maintenance ordering supplies 156 routine maintenance items 156 safety 10 maintenance mode 122 123 managing fax functions 100 manual feed slot loading paper 50 printing glossy paper 61 printing labels 58 media supported 42 unacceptable types 43 Menu Map 21 124 menus common tray settings 111 tray settings 111 messages control panel 151 PrintingScout 151 meters total page counts 157 mode power saver 22 exiting 22 moving printer 158 multiple images on a page 75 Index N N Up placing multiple images on a page 75 O Online Support Assistant 151 operating system requirements 31 operational guidelines 11 operational safety 10 options printing 51 ordering supplies 156 original size setting for scanning 86 origina
170. ty Print Quality Problems 0 kk kk kk kk kk eee eee ehe 126 Copy Quality Problems cece ccc ence ence eee n 131 Color Registration kk ccc cece KK KK KK ees eme 133 Automatic Color Registration Adjustment kk KK KK KK KK 133 Manual Color Registration Adjustment ek kk kK KK KK KK KK ees 133 Enabling Disabling Automatic Color Registration K3 134 10 Troubleshooting Pap r JAMS 136 Preventing and Clearing Paper Jams 00 kK KK KK KK KK KK KK KK KK 136 Paper Jams in the Paper Tray 0 kk kk kk KK KK KK KK KK KK KK KK KK KK KK kk k 136 Paper Jams at the Automatic Document Feeder 0e eee KK KK 138 Paper Jams at the Fuser 00 ccc cece cece eect 22 5h 2i2 a2 hen 140 Problems With the Printer 2 cece eee KK KK KK KK III me 142 Phaser 6128MFP Multifunction Printer 6 Contents Control Panel Error Messages 00 cece cece KK KK KK kk kk k e en 145 Messages About Supplies 0 0 00 ccc ccc cece eee eee seen 145 Messages About the Printer and Other Items 0 KK KK 146 Solving Fax Problems k ccc cee cece ence nen eee hee mese e 149 Problems Sending Faxes 0 kk kk kk cee KK KK KK eee kk k k k k 149 Problems Receiving Faxes 0 cece k KK KK KK KK KK KK k kk kk kk
171. u and then press the OK button Select Secure Settings and then press the OK button Select Panel Lock and then press the OK button twice Select Enable and then press the OK button Press the Exit button one time Select Scan Fax Lock and then press the OK button twice Select one of the following options and then press the OK button e Disable This option turns off the Scan Fax Lock option if it is on e Enable This option turns on the Scan Fax Lock option if it is off If you want to change your password select Change Password and then press the OK button Enter a new four digit password and then press the OK button Note The default password is 0000 Limiting Who Can Send Faxes to the Printer When the Junk Fax Filter setting is enabled the printer only prints faxes received from phone numbers in the address book To turn off on the Junk Fax Filter option ee NS On the printer control panel press the System button Select Admin Menu and press the OK button Select Fax Settings and press the OK button Select Junk Fax Filter and press the OK button Select one of the following options and then press the OK button e Off When off anybody can send you a fax e On When on faxes are only received from phone numbers in the printer s address book Phaser 6128MFP Multifunction Printer 102 Managing Fax Functions Copy Scan Fax Password Feature The system administrator can set a password by l
172. ubleshooting information see Getting Help on page 151 Warning Never open or remove printer covers that are secured with screws unless specifically instructed in the manual A high voltage component can cause electric shock Do not try to alter the printer configuration or modify any parts An unauthorized modification can cause smoke or fire Caution Probable causes of trouble are that the printer computer server or other hardware is not correctly set for the network environment you are using or a printer restriction has been exceeded Symptom Reason Action No power Is the power to the printer turned off Press the power button to the On position to turn on the power Is the power cord disconnected or not securely connected Turn off the power to the printer and connect the power cord to the power outlet again Then turn on the power to the printer Is the power cord connected to a power outlet with the correct voltage Connect the printer exclusively to a power outlet with a suitable voltage and current rating Is the printer connected to an uninterruptable power supply Turn off the power to the printer and connect the power cord to a suitable power outlet Is the printer connected to a power strip shared with other high power devices Connect the printer to a power strip that is not shared with other high power devices Cannot print Is the Ready light off If so this printer is of
173. umber for the first digit of the numeric password and then press the Forward Arrow button to accept that digit Ur Be oN L3 Note The digit becomes an asterisk after you press the Forward Arrow button 6 Repeat Step 4 for each digit of the password and then press the OK button 7 If you submitted more than one secure print job select the name of the job that you want to print and then press the OK button 8 Select Print and Delete or Print and Save and then press the OK button The displayed user ID up to 8 characters is the User ID specified in the Secure Print dialog box of the Paper Output tab of the print driver For the password enter the Password set in the Secure Print dialog box of the Paper Output tab of the print driver If Password is not configured there will be no setting on the control panel The document name displayed up to 12 characters is the Document Name specified in the Secure Print dialog box of the Basic tab of the print driver Phaser 6128MFP Multifunction Printer 65 Print After Checking Printing Result Proof Print Print After Checking Printing Result Proof Print The Proof Print feature is enabled by default Note The data stored in the RAM is erased when the printer is switched off About Proof Print Proof Print is a feature that allows you to store the print data of multiple copies in the memory print out only the first set to check the print result and if satisfactory print th
174. utine maintenance items are typically customer replaceable e Fuser e Feed roller kit e Imaging unit When to Order Supplies The control panel displays a warning when the supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing The control panel displays an error message when the supply must be replaced To order supplies contact your local reseller or go to the Xerox Supplies website at www xerox com office 6128MFPsupplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Recycling Supplies For information on Xerox supplies recycling programs go to www xerox com qwa Phaser 6128MFP Multifunction Printer 156 Checking Page Counts Checking Page Counts The total number of printed pages can be checked at the control panel Three meters are available Total Impressions Color Impressions and Black Impressions The billing meter counts the number of pages printed properly A single side print
175. velopes e Non laser glossy or coated paper e Perforated media Phaser 6128MFP Multifunction Printer 43 Supported Paper and Media Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect Store paper flat Paper should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty media is packaged inside resealable plastic bags Phaser 6128MFP Multifunction Printer 44 About
176. y settings adjust the output based on the level of color saturation Examples of low density areas include faces and sky On the printer control panel press the System button Select Defaults Settings and then press the OK button Select Copy Defaults and then press the OK button Select Color Balance and then press the OK button Select the color that you would like to adjust and then press the OK button Select the density level that you would like to adjust Low Medium or High and then press the OK button 7 Adjust the density setting with the Up Arrow or Down Arrow oe ee NS Adjusting the setting negatively lowers lightens the density and adjusting the setting positively will increase darken the density 8 Press the OK button to accept the new setting 9 You can select another color and adjust it s density or press the Exit button to leave this portion of the menu To adjust the Color Balance default setting see Selecting the Default Copy Settings on page 72 Phaser 6128MFP Multifunction Printer 74 Adjusting Copying Options Image Placement Adjustments You can change the following image placement adjustment settings e Printing Multiple Images on a Sheet N Up on page 75 e Setting the Copy Margins on page 75 Printing Multiple Images on a Sheet N Up You can copy two original page images onto one side of a sheet of paper The size of the images are reduced proportionally to fit on the selected pap

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