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1. islenska H r me l sir Lexmark International Inc yfir pv a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar So Lexmark International Inc deklar ka Sis izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajiem noteikumiem Lietuviu Siuo Lexmark International Inc deklaruoja kad Sis produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil prezenti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal htigijiet essenzjali u ma dispozizzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International I
2. Learning about the printer 14 Item Description 8 Menu Opens the menu index Note The menus are available only when the printer is in the Ready state 9 USB port Insert a flash drive into the front of the printer to print saved files Note Only the front USB port supports flash drives Learning about the printer 15 Additional printer setup Installing internal options CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer All the listed options may not be available For more information contact the place where you purchased the printer Available internal options Memory cards Printer memory Flash memory Fonts Firmware cards Bar Code and Forms PDS and SCS TNe PrintCryption Printer hard disk nternal Solutions Ports ISP RS 232 C Serial ISP Parallel 1284 B ISP MarkNet N8150 802 11 b g n Wireless ISP MarkNet N8130 10 100 Fiber ISP MarkNet N8120 10 100 1000 Ethernet ISP All of these options may not be available For more information contact the place where you purchased the printer Additional printer setup 16 Acce
3. Rough Envelope Texture Smooth Normal Rough Specifies the relative texture of the rough envelopes loaded in a specific tray Note Rough is the factory default setting Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Normal is the factory default setting Colored Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Light Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Understanding printer menus 99 Rough Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Rough is the factory default setting Normal Rough Custom lt x gt Texture Specifies the relative texture of the custom paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the paper loaded
4. 4 Place the print cartridge aside on a flat smooth surface Warning Potential Damage Do not leave the cartridge exposed to light for extended periods Warning Potential Damage The jammed paper may be covered with unfused toner which can stain garments and skin 5 Remove the jammed paper A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Note If the paper is not easy to remove then open the rear door and remove the paper from there Align and reinstall the print cartridge Close the front cover Close the multipurpose feeder door O ON O Press v 202 and 203 paper jams If the paper is exiting the printer then pull the paper out and then press Clearing jams 82 If the paper is not exiting the printer 1 Pull down the top rear door 2 Slowly remove the jammed paper to avoid tearing it 3 Closethe top rear door 4 Press v 230 paper jam Rear paper jams 1 Remove the standard tray from the printer Clearing jams 83 2 Pull down the bottom rear door 3 Push the tab down 4 Remove the jammed paper 5 Close the bottom rear door 6 Insert the standard tray 7 Press v Clearing jams 84 Front paper jams 1 Remove the standard tray from the printer 2 Push the tab down 3 Remove the jammed paper 4 Insert the standard tray 5 Press v 231 239 paper
5. 133 APSHMMEMU PEIEE TEE L As IE E T A D T DAT DU DU D TT DU UA ANANAS 134 PDF MENU A AA AAA AARNA 135 PostScript Meni edm M R EAER AEEA ERA ISEEN EEDI SER ANISA NA EEAO EEI SANAN EEA UNOSE EI SARASA OEOS ERIS Aii 135 PEL EMUI menus eee tette ed etta ed ette eiie 135 HTML MEM RERBA AP AER AEN AEN AN AEN AME ANS See eRe eeu eee eee eee eee Sete eee eee 138 AREE Magis eet M 139 Flash Drive menu ee eto ete aia etes 139 Help mMenu ansaan nE decet R aat dead dandi A edel arde 141 Understanding printer messages sees 1435 List of status and emortrlessdgess i eren an ded pa IO MERI ORE Ed REN ROBAR RN 143 Maintaining the printer eee nnne 163 Cleaning the exterior of the pEIDUOeE us rie ene ped ad en p a ED la Abc bd tn EHE RR e eden 163 Storing SupplIBs red ees QD du tt A Hn DU UG ND UR NN UR a TRU ENSE 163 CONSERVING SUDDIIGSo abad pe ado RR RADAR t e en Iioc Ia arbos em PR ed onda 163 Checking the status of Supplies eti pt dei dan Rar d RR d ENIRO Id ERR 164 Checking the status of supplies from the printer control panel eere teen tteennt tnnt nntton teen 164 Checking the status of supplies from a network computer escsssecsssescseccesecesssecsssceessccessscesnsccsscessecessnceesseesssecessees 164 Ordering supplies eus e emulate eda adoStaiae as env qa isaibctibalte a m NDA iaa da 164 Ordering print cartridges E ERR e Me e eee ener t
6. CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER Make sure you are using paper that meets the printer specifications Solid black or white streaks These are possible solutions Try one or more of the following MAKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect then choose a different fill pattern from your software program or application Troubleshooting 183 CHECK THE PAPER TYPE e Try a different type of paper Useonly transparencies recommended by the printer manufacturer Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to redistribute the toner and then reinstall it THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one Solid color pages These are possible solutions Try one or more of the following MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner and then reinstall it THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one If the problem continues the printer may need to be serviced For more information contact Customer Support Streaked horizon
7. Printing Wait for the message to clear Printing from USB drive DO NOT REMOVE Warning Potential Damage Do not turn the printer off or remove the flash drive while this message is displayed Wait for the message to clear Programming disk DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not turn the printer power off while Programming disk appears on the display Programming flash DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not turn the printer power off while Programming flash appears on the display Understanding printer messages 150 Reading USB drive DO NOT REMOVE Wait for the message to clear Ready The printer is ready to receive print jobs Reattach bin lt x gt Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bin 4 Reattach the bin 5 Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bin 4 Contact Customer Support Press to clear the message and print without using the specified bin Reattach bin x y Try one or more of the following Turn the printer off and then back on If the error occurs a second time
8. Setting up serial printing In serial printing data is transferred one bit at a time Although serial printing is usually slower than parallel printing itis the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available After installing the serial port you will need to configure the printer and the computer so they can communicate Make sure you have connected the serial cable to the serial port on your printer 1 Set the parameters in the printer a b c d e From the printer control panel navigate to the menu with port settings Locate the submenu with serial port settings Make any necessary changes to the serial settings Save the new settings Print a menu settings page 2 Install the printer driver a gt ae DO an cd Insert the Software and Documentation CD It launches automatically If the CD does not launch automatically then do the following 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive Click Install Printer and Software Click Agree to accept the Printer Software License Agreement Click Custom Make sure Select Components is selected and then click Next Make sure Local is selected and then click Next Select the manufacturer of the printer from the menu Select the printer model from the menu
9. 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bins 4 Reattach the bins 5 Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bins 4 Contact Customer Support Understanding printer messages 151 Press to clear the message and print without using the specified bins Reattach envelope feeder Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the envelope feeder 4 Reattach the envelope feeder 5 Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the envelope feeder 4 Contact Customer Support e Press to clear the message and print without using the envelope feeder Remote Management Active DO NOT POWER OFF The printer settings are being configured Wait for the message to clear Warning Potential Damage Do not turn the printer power off while Remote Management Active appears on the display Remove packaging material check x Remove any remaining packaging material from the specified location Remove paper from all bins Remove the p
10. These are possible solutions Try one or more of the following CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on and connected to the same network CHECK THE NETWORK SETTINGS Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server For more information see your system administrator Troubleshooting 169 Solving printing problems Multiple language PDFs do not print The documents contain unavailable fonts 1 Open the document you want to print in Adobe Acrobat 2 Clickthe printer icon The Print dialog appears 3 Select Print as image 4 Click OK Error message about reading USB drive appears Make sure the USB drive is supported For information regarding tested and approved USB flash memory devices contact the place where you purchased your printer Jobs do not print These are possible solutions Try one or more of the following MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you are using the correct printer software f you are using a USB port make sure you are running a
11. on page 66 Unacceptable paper Test results indicate that the following paper types are at risk for use with laser printers Chemically treated papers used to make copies without carbon paper also known as carbonless papers Preprinted papers with chemicals that may contaminate the paper Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European testing Paper weighing less than 60 g m 16 Ib Multiple part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble free printing To help avoid jams and poor print quality Always use new undamaged paper Before loading paper know the recommended print side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same source mixing results in jams Donot use coated papers unless they are specifically designed for electropho
12. 156 Install additional printer memory 37 Insufficient memory to collate job Try one or more of the following Press the arrow buttons until V continue appears and then press to print the portion of the job already stored and begin collating the rest of the print job Cancel the current print job 37 Insufficient memory some held jobs were deleted The printer deleted some held jobs in order to process current jobs Press the arrow buttons until PF continue appears and then press to clear the message 37 Insufficient memory some Held Jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk Press the arrow buttons until d continis appears and then press to clear the message 38 Memory full Try one or more of the following Press the arrow buttons until PF continue appears and then press to clear the message Cancel the current print job Install additional printer memory 89 Complex page some data may not have printed Try one or more of the following Pressthearrowbuttonsuntil V Continueappears andthen press _ toclearthe message and continue printing Cancel the current print job Install additional printer memory 42 xy Cartridge region mismatch Install a print cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge regi
13. 43 Setup menu 128 shipping the printer 165 SMTP Setup menu 119 Some held jobs were lost 154 Standard Bin Full 154 Standard Network menu 107 standard tray loading 51 Standard USB menu 113 Staples x empty or misfed 154 Staples x low or missing 154 status of supplies checking 164 storing paper 67 supplies 163 Submitting selection 154 Substitute Size menu 98 supplies conserving 163 status of 164 storing 163 supplies ordering print cartridges 164 system board accessing 17 T TCP IP menu 109 Toner low 155 Too many failed panel logins 154 transparencies loading 58 tips on using 72 Tray x Empty 155 Tray x Low 155 Tray x Missing 155 tray linking 63 tray unlinking 63 trays linking 62 unlinking 62 troubleshooting checking an unresponsive printer 169 contacting Customer Support 187 solving basic printer problems 169 troubleshooting display display is blank 169 display shows only diamonds 169 troubleshooting paper feed message remains after jam is cleared 176 page that jammed does not reprint 177 troubleshooting print error reading USB drive 170 held jobs do not print 171 incorrect characters print 172 incorrect margins 179 job prints from wrong tray 172 job prints on wrong paper 172 job takes longer than expected 171 Index 205 jobs do not print 170 Large jobs do not collate 172 multiple language PDFs do not print 170 paper curl 180 paper frequently jams 176 tray linkin
14. Applications b From the Applications folder double click Internet Connect c From the toolbar click AirPort 7 From the Network popup menu select your wireless network Configure your computer to use the printer wirelessly To print to a network printer each Macintosh user must install a custom PostScript Printer Description PPD file and create a printer in the Print Center or Printer Setup Utility 1 Install a PPD file on the computer a Insert the Software and Documentation CD in the CD or DVD drive Double click the installer package for the printer From the Welcome screen click Continue Click Continue again after viewing the Readme file m Q n co Click Continue after viewing the license agreement and then click Agree to accept the terms of the agreement h Select a Destination and then click Continue From the Easy Install screen click Install Q h Type the user password and then click OK All necessary software is installed on the computer i Click Close when installation is complete Additional printer setup 42 2 Add the printer a For IP printing In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences Click Print amp Fax Click Select the printer from the list Click Add UAWN In Mac OS X version 10 4 and earlier From the Finder desktop choose Go gt Applications Double click the Utilities folder Locate and double click Printer Setup Ut
15. Menu item Description SMTP Setup menu Parity Sets the parity for serial input and output data frames Even Note None is the factory default setting Odd None Ignore Honor DSR Determines whether the printer uses the DSR Signal DSR is a handshaking signal On used by most serial cables Off Notes Offis the factory default setting The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable The electrical noise can cause stray characters to print Select On to prevent stray characters from printing This menu item appears only if Serial RS 232 RS 422 is set to RS 232 Use the following menu to configure the SMTP server Menu item Description Primary SMTP Gateway Specifies SMTP server port information Primary SMTP Gateway Port Note 25 is the default SMTP gateway port Range is 1 65536 Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specifies the amount of time in seconds before the server stops trying 5 30 to send the e mail Note 30 seconds is the factory default setting Reply Address Specifies a reply address of up to 128 characters in e mail sent by the printer Use SSL Sets the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate Notes Required Disabled is the factory default setting for Use SSL When the Negotiate setting is used your SMTP server determines if
16. Notes Auto is the factory default setting The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The parallel buffer size setting can be changed in 1K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Parallel Buffer disable or reduce the size of the USB serial and network buffers Changing this setting from the printer control paneland then exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 115 Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes Offis the factory default setting The Off setting does not buffer print jobs to the printer hard disk The On setting buffers jobs on the printer hard disk The Auto setting buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control paneland then exiting the menus causes the printer to restart The menu selection is updated Advanced Status On Enables bidirectional communication through the parallel port Notes Off e Onis the factory default setting The Off setting disables parallel port negotiati
17. This size appears in the Paper Size menu only when Tray Size Sensing is turned off For more information contact Customer Support Only the standard exit bin supports this size 3 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application To support duplexing the Universal width must be between 148 mm 5 8 in and 216 mm 8 5 in Universal length must be between 182 mm 7 2 in and 356 mm 14 in Paper and specialty media guidelines 67 Paper size Dimensions 250 or 550 sheet trays IG En ETE PT Optional 2000 sheet tray Multipurpose feeder Duplex unit optional Folio 216 x 330 mm v X J J 8 5 x 13 in Statement 140 x 216mm v X J X 5 5 x 8 5 in Universal 138x 210 mm J X v X 5 5 x 8 3 in up to 216x356 mm 8 5 x 14 in 70x 127 mm X X J X 2 8x 5 in up to 216x356 mm 8 5 x 14 in 148x 182 mm v X JV J 5 8 x 7 7 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope 98x 191 mm X X v X Monarch 3 9 x 7 5 in 9 Envelope 98 x 225 mm X X J X 3 9 x 8 9 in 10 Envelope 105x241 mm X X J X 4 1 x 9 5 in DL Envelope 110x220 mm X X J X 4 3 x 8 7 in Other Envelope 98 x 162 mm X X JV X 3 9x 6 4 in to 176 x 250 mm 6 9 x 9 8 in This size appears in the Paper Size menu only when Tray Size Sensing is turned off For more information contact Customer Support O
18. To reduce wrinkling use the Envelope Enhance menu in the Paper menu Do not feed envelopes that Have excessive curl or twist Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Are stuck together or damaged in any way Clearing jams 80 Understanding jam numbers and locations When a jam occurs a message indicating the jam location appears on the display Open doors and covers and remove trays to access jam locations To resolve any paper jam message you must clear all jammed paper from the paper path and then press 200 203 230 Printer 231 239 Optional external duplex unit 241 245 Paper trays 250 Multipurpose feeder 260 Envelope feeder 271 279 Optional output bins 280 282 StapleSmart II Finisher 283 Staple cartridge 200 and 201 paper jams 1 Push the release latch and then lower the multipurpose feeder door 2 Push the release latch and then open the front cover 3 Lift and pull the print cartridge out of the printer Warning Potential Damage Do not touch the photoconductor drum on the underside of the cartridge Use the cartridge handle whenever you are holding the cartridge Clearing jams 81
19. a Align the standoffs of the printer hard disk with the holes in the system board and then press downward on the printer hard disk until the standoffs have seated into place Additional printer setup 31 b Attach the two provided screws to secure the printer hard disk mounting bracket Insert the plug of the printer hard disk interface cable into the receptacle of the system board Note The plugs and receptacles are color coded 4 Replace the system board cover and close the system board door Additional printer setup 32 Installing hardware options Order of installation Installing paper drawers The printer supports up to four optional drawers A drawer consists of a tray and a support unit All drawers are installed the same way Ay CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the drawer and then remove any packing material 2 Place the drawer in the location chosen for the printer Note If you have multiple options to install then see the section about the recommended order of installation The 2000 sheet drawer must be the bottom drawer 3 Align the printer with the drawer
20. and then click Add Printer Click the beside the printer model under Select Components Make sure the correct portis available under Select Components This is the port where the serial cable attaches to the computer If the correct port is not available select the port under the Select Port menu and then click Add Port Make any configuration changes necessary in the Add a New Port window Click Add Port to finish adding the port Make sure the box next to the selected printer model is checked Select any other optional software you want to install and then click Next Click Finish to complete the printer software installation 3 Set the COM port parameters Additional printer setup 48 After the printer driver is installed you must set the serial parameters in the communications COM port assigned to the printer driver The serial parameters in the COM port must match the serial parameters you set in the printer a Open the Device Manager 1 Click or click Start and then click Run 2 In the Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens b Click to expand the list of available ports c Select the communications port where you attached the serial cable to your computer example COM1 d Click Properties e Onthe Port Settings tab set the serial parameters to the same serial parameters in the printer Look for the printer settings under the serial heading on the Menu
21. then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors An optional memory card can be purchased separately and attached to the system board To install the memory card 1 Access the system board 2 Unpackthe memory card Note Avoid touching the connection points along the edge of the card 3 Open the memory card connector latches Saw Additional printer setup 19 4 Align the notches on the memory card with the ridges on the connector 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place 6 Replace the system board cover and close the system board door Installing a flash memory or firmware card Note This task requires a flathead screwdriver Additional printer setup 20 The system board has two connections for an optional flash memory or firmware card Only one of each may be installed but the connectors are interchangeable A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the print
22. 187 NOTICES EE EEUU DROP 189 Product informatie ssesss ree Ea e o e MA NR toca ego gU e e edge RR d ed die 189 Edition notice b aapiee erano dee pom dee OE adn a E ie te ash a ens eR e le PER EP PON IC UE 189 el GT CONISUNI UO EM eM M treatin 191 Contents 7 Safety information Connect the power cord to an electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions Use care when you replace a lithium battery CAUTION POTENTIAL INJURY There is a danger of explosion if a lithium battery is incorrectly replaced Replace it only with the same or an equivalent type of lithium battery Do not recharge disassemble or incinerate a lithium battery Discard used batteries according to the manufacturer s instructions and local regulations A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching
23. 19 Installing a flash memory or firmware CAFC seesssssccsescsssscssseesssesessccessscesnseesueccesscessuecsssecssscessaseesnsecssscesseecesncessneesssecesseestse 20 Installing an Internal Solutions Port sssssescsesccsssssecessceneecsseecsesssecessceneessecssnesssecenscenessecssssensesesscensesseesnessneesenceensenseeeses 22 Installing a printer hard dis ertt teret entis tee tia see stre eerte ERNER RRN 29 Iristellitigharduere o DEI DITS cest ore rinde mum triam tra nti ran a Di ensue neues 33 Order ot installatlOli ecce rrt rette totem tr Peas te eR e HERR RE T HERR LEHEE ETUR EERNTHERT ERUNT A 33 Installing paper draWeT 33 Installingian optional duplex Uhiit tteeet tese eta vente hee AREA e 34 Attaching CabI8S ioter DER Ded DU DRM rER d BER TE UD Ue E aasian naonin santaa assas 35 Verifying printer Seb sssrini tabo inra p da da ba dirt ebd ODE 36 Printing a menu settings page eese entente tentent tentent teen tentent tnn ttnt tenete teen ttn aAA aa 36 Printing a network setup page ou cseecsescssecssescssccssesseecssecsseccssesssesseecsuecusecsusesuseeseecssecssecsuscsusceseessnesusecsuscsueeeseesseesueessnsesseenseesies 36 Setting Up the printer SSIEWBEB coepi merd ori dt opener Een hok DER ERE 37 Installing printer software snett 37 Updating available options in the printer Ariver essssssssssescsecsseccssesseecseecssecsseccsscsseeeseecssessecsuscsneeeseecseesueecsuscsneeeseesi
24. CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it e Lift the printer off the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer AN CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug i
25. CD Menu item Description Print All Prints all the guides Print Quality Provides information about solving print quality issues Printing Guide Provides information about loading paper and other speciality media Media Guide Provides a list of the paper sizes supported in trays drawers and feeders Print Defects Provides information about resolving print defects Menu Map Provides a list of the printer control panel menus and settings Information Guide Provides help in locating additional information Understanding printer menus 141 Menu item Description Connection Guide Provides information about connecting the printer locally USB or to a network Moving Guide Provides instructions for safely moving the printer Understanding printer menus 142 Understanding printer messages When Manual Feeder appears on the display it refers to the multipurpose feeder List of status and error messages Activating Menu Changes Wait for the message to clear Busy Wait for the message to clear Cancel not available Wait for the message to clear Canceling Wait for the message to clear Change src to x src is a tray or feeder and x is a paper type or size Try one or more of the following e Press the arrow buttons until continue appears and then press if the paper was changed Pressthe arrow buttons until Vuse Current appears and
26. Disk Corrupted 145 Disk recovery x y XX 145 Enabling Menus 145 Encrypting disk x y XX 145 Enter PIN 146 Error reading USB drive 146 Flushing buffer 146 Formatting Disk x y XX 146 Formatting Flash 146 Hex Trace ready 146 Insert staple cartridge 146 Insert Tray lt x gt 146 Install bin lt x gt 146 Install duplex 147 Install envelope feeder 147 Install MICR Cartridge 147 Install tray lt x gt 147 Invalid Engine Code 147 Invalid Network Code 148 Invalid PIN 148 Load lt src gt with lt x gt 148 Load manual feeder with lt x gt 148 Load staples 148 Maintenance 148 Menu access turned off by system administrator 148 Menus are Disabled 149 Must be in Ready state to enter menus 149 Network 149 Network lt x gt 149 Network x y 149 No held jobs 149 No jobs found 149 No jobs to cancel 149 No recognized file types 149 Not Ready 149 Overflow bin full 150 Parallel 150 Parallel xx 150 Power Saver 150 Printer busy Continue Quit 150 Printing 150 Printing from USB drive DO NOT REMOVE 150 Programming disk 150 Programming flash 150 Reading USB drive 151 Ready 151 Reattach bin x 151 Reattach bin x y 151 Reattach envelope feeder 152 Remote Management Active 152 Remove packaging material check x 152 Remove paper from linked bin set name 153 Remove paper from all bins 152 Remove paper from bin x 152 Remove paper from standard output
27. Empty Load paper in the tray to clear the message Tray x Low Load paper in the specified tray to clear the message Tray x Missing Insert the specified tray into the printer Unsupported disk An unsupported printer hard disk has been installed Remove the unsupported device and then install a supported one Unsupported USB device please remove Remove the unrecognized USB device Unsupported USB hub please remove Remove the unrecognized USB hub USB USB x The printer is using a USB cable connection The USB port is the active communication link USB drive removed Try one or more of the following e Wait for the message to clear Insert the flash drive View supplies This message shows the current level of supplies Waiting The printer has received data to print but is waiting for an End of Job command a Form Feed command or additional data Understanding printer messages 155 Try one or more of the following Press to print the contents of the buffer Cancel the current print job 30 Invalid refill change cartridge Remove the print cartridge and then install a supported one 31 Replace defective cartridge Remove the defective print cartridge and then install a new one 32 Cartridge part number unsupported by device Remove the print cartridge and then install a supported one 84 Short paper Try one or more of the following Load the appropriate pape
28. HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE IS TONER IN THE PAPER PATH Contact Customer Support Toner fog or background shading appears on the page These are possible solutions Try one or more of the following THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path If the problem persists then contact Customer Support Toner rubs off ABC DEF These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Troubleshooting 186 CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu make sure the Paper Texture setting matches the paper loaded in the tray Toner specks ABC DEF These are possible solutions Try one or more of the following THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THERE IS TONER IN THE P
29. SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specifies the type of user authentication required Note No authentication required is the factory default setting Understanding printer menus 119 Device Initiated E mail Specifies what credentials will be used when communicating to the None SMTP server Some SMTP servers require credentials in order to send e Use Device SMTP Credentials mail Device Userid Notes Device Password Kerberos 5 Realm Device Userid and Device Password are used to log in to the SMTP NTLM Domain server when Use Device SMTP Credentials is selected None is the factory default setting for Device Initiated E mail Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control Login failures panel before all users are locked out Failure time frame Notes Lockout time a Login failures specifies the number of failed login attempts before users are Login timeout locked out Settings range from 1 50 3 attempts is the factory default setting Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out Settings range from 1 60 minutes 5 minutes is the factory default setting Lockout time specifies how long users are locked o
30. aces diio ipa Bd qd aon DR MANO ROT A Ra pr B dO RUE 78 Canceling a print job from the printer control panel ou essessssesccssecssseeessececnscesssccssscceseecesnccesusecsucesseceesnccssseesnsecesseeesse 78 Canceling a print job from the COMPUtEL secsssecsssccsseccsseecsseccessceessecsssecessccessscesnsccsnscceseecssusessuscssuecesseeessncesaseessseeesseessse 78 Contents 3 Clearing SAIN S aeonnana oa 80 Avoiding ja MS scidit de cava Shas rie A ve asus bar vtri eco RM OR Bawa eae daa 80 Understanding jam numbers and OCALIONS oe tence atric etme v eR NR REPREHENE OY 81 200 arid 20T paper jaspiso ie paie mun Rad s e nene ORNARI Fr e EN p 81 202 and 203 paper Jatris esata idu RE at E ORE died ed dinquhibiieniea denn nn drqstt ei d 82 23 0 el DCM AM RESET ERIT ERA dM 83 231 239 paper jams optional external duplex unit eee eese eerte testen tnnttnnoatnnts 85 241 245 paper Jakns a tee e e iis nate adi detenido e desee epe ue aptae ete tuendo aaiae 87 250 Pa Pref ati EET E S KOAA TA ERE RARER R O 87 200 Paperja Medoan etie AE sitet tin ei cete Rete ee a e 88 271 279 Ferlerig l oem PE 89 280 PaPer Mee 89 281 paperJarm ER Eee E IRR Te ede ERE Ie ie e ERN Re e eee e betae ERE eee esee ee eee ee qe nena 90 282 paper ja Misri E 90 283 staple Jar scere poa Ore PES SIR E RR RBS RUN E E ARM eie ND dU 91 Understanding printer Menus 000000000000000000000000000000000000000 93 MP
31. and then lower the printer into place CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely Removing an optional drawer Warning Potential Damage Lifting the printer from a drawer without pushing in the safety latches could damage the latches Additional printer setup 33 To remove an optional drawer push in the safety latches on both sides of the drawer until they click and stay recessed and then lift the printer Installing an optional duplex unit The optional duplex unit is available for the basic model with a 250 sheet standard tray The duplex unit attaches under the printer below the standard tray and above any optional drawers Note Other models may have an internal duplex unit installed in the printer A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the duplex unit and then remove any packing material 2 Place the duplex unit in the location chosen for the printer Note If you have multiple options to install then see the section about the recommended order of installation 3 Align the printer w
32. be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting When Duplex is selected one sided jobs can be printed when Light paper is loaded in the two sided orientation in the paper tray When Off is selected Light paper must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Understanding printer menus 102 Menu item Description Heavy Loading When Duplex is selected one sided jobs can be printed when Heavy Duplex paper is loaded in the two sided orientation in the paper tray When Off is selected Heavy paper must be loaded in either the one or Off two sided orientation depending on the print job Note Off is the factory default setting Rough Loading When Duplex is selected one sided jobs can be printed when Rough Duplex paper is loaded in the two sided orientation in the paper tray When Off is selected Rough paper must be loaded in either the one or Off two sided orientation depending on the print job Note Off is the factory default setting Custom x Loading When Duplex is selected one sided jobs can be printed when Duplex Custom x paper is loaded in the two sided orientation in the Off paper tray When Off is selected Custom x paper must be loaded in either the one or two sided orientation depending on the print job Notes Offisthe factory def
33. dia oese cee neingueemenne 93 Paper menu ee ere Re rene estie tee le tedeve de ie boe tee ee eee e E dere debe E i ede abet 94 Default Source menu i e ette eee te te HE i RR n dca a etes 94 Paper Size Type menu zeit eedamdamda dL LALLLLALEEM 94 Configure MP menu esse Sesh lees oes ba Sack cach ba teat ae E ME I tetuer ene tet entem tr bn end 97 Envelope Enhi rlCe o e rd e e e e i ee etse erit oe eiae etre estes 98 Substitute Size MENU suntin ar P S 98 Paper Fexture MENU sessirnir 98 Paper WIG Mts Menu sass sinc oe tie aede a t RR E RE Res 100 Paper Loading menu ninne EARbr e eee bte duse bienes eee bte due ee Ede 101 Custom Types menu trt tette re PR EEES RENE S bRSEESEESSERSEE EIREE TERR EE SENS EESEERSEES SERRE ERR EP CEP RS PEERS Ped 103 Universal Setup menu e eint olny gtualsocborhcee sles a a a e ai 104 Bin Setup menu zs s RE EE dede EATEN CI LIU LIU LI LIC I e aera ae 104 Reports MENU RE 105 Network PrtsTheliu ceat senenn in RUNI KRETE iE EE AMI KESE UR tide edid 106 Active NIC MENU cette ce testet ete seco espe e eae eee ce eene cene eed Reed aa ceed cask eet eere eet eed 106 Standard Network or Network x MENUS ssssssssssssscssssssssssssssssssnscssssssssessssssnssssssnssnsssnssasssnscescsascasceaseaseseceaseeaseaseeseesses 107 Network Reports meni vesstsscesaccscasassscacacecasacnscasacecosncndasace dasncn cce dee dasaceldasadnssasacascalacassalacessalacessalacessa
34. exit bins lets you create a single output source so the printer can automatically switch output to the next available exit bin 1 Make sure the printer is on and Ready appears 2 From the printer control panel press amp 3 Press the arrow buttons until V Paper Menu appears and then press 4 Press the arrow buttons until Vsin Setup appears and then press 5 Press the arrow buttons until the correct tray appears and then press Loading paper and specialty media 62 6 Press the arrow buttons until V configure Bins appears and then press 7 Press the arrow buttons until V Link appears and then press Changing a Custom Type x name You can use the Embedded Web Server or MarkVision to define a name other than Custom Type x for each of the custom paper types that are loaded When a Custom Type x name is changed the menus display the new name instead of Custom Type x To change a Custom Type x name from the Embedded Web Server 1 Typethe printer IP address into the address field of your Web browser Note If you do not know the IP address ofthe printer then print a network setup page and locate the IP address in the TCP IP section Click Settings Under Default Settings click Paper Menu Click Custom Names Uu A W N Type a name for the paper type in a Custom Name lt x gt box Note This custom name will replace a custom type lt x gt name under the Custom Types and P
35. factory default setting The Custom Type setting can be used to store up to six types of envelopes Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Note A4 is the international factory default setting Letter is the US factory default setting Appears only if Tray Size Sensing is turned off For more information contact Customer Support Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 96 Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type lt x gt Specifies the type of paper being manually loaded Note Plain Paper is the factory default setting Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Note DL Envelope is the international factory default setting 10 Envelope is the US factory default setting Manual Envelope Type Envelope Rough Envelope Custom Type lt x gt Specifies the type of envelope being manually loaded Note Envelope is the factory default setting Configure MP menu Appears only if Tray Size Sensing is turned off For more information contac
36. hard copy documents N A Ready The product is waiting for a print job 80W 85W 85W Power Saver The product is in energy saving mode 12 W 13 W 14W Off The product is plugged into a wall outlet butthe OW power switch is turned off J The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes 30 10 basic models with an optional duplex unit By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Total
37. has latched completely and that the tee is seated firmly onto the system board 6 Install the ISP onto the plastic tee Angle the ISP over the plastic tee and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage Additional printer setup 26 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place but do not tighten the thumbscrew at this time Additional printer setup 27 9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage LLL A a 10 Tighten the long thumbscrew Note Do not overtighten the thumbscrew 11 Insert the plug of the ISP interface cable into the receptacle of the system board Note The plugs and receptacles are color coded 12 Ifa printer hard disk was previously installed then attach the printer hard disk to the ISP For more information see Installing a printer hard disk on page 29 Additional printer setup 28 13 Replace the system board cover and close the system board door Installing a printer hard disk The optional printer hard disk can be installed with or without an Internal Solutions Port ISP Note This task requires a flathead screwdriver A CAUTION SHOCK HAZARD If you are accessing the system board or installing
38. high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www infoprint com literature workgroupconfig SAVE THESE INSTRUCTIONS Safety information 10 Learning about the printer Printer configurations Basic model Feature Paper Capacity 1 Standard exit bin 350 or 550 sheets 2 Printer control panel Not applicable 3 Multipurpose feeder 100 sheets 4 Standard tray Tray 1 250 or 550 sheets Based on 75 g m 20 Ib paper Fully configured model EA CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www infoprint com literature workgroupconfig Learning about the printer 11 Feature Option Paper Capacity 1 5 bin mailbox 500 sheets 2 Output expander 550 sheets 3 Envelope feeder 85 envelopes 4 Standard tray Tray 1 250 or 550 sheets 5 Duplex unit Not applicable 6 Optional tray Tray 2 250 or 550 sheets 7 Optional tray Tray 3 250
39. is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Notices 193 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pouremp chertoute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d miss
40. menu 106 AppleTalk menu 111 attaching cables 35 Bin Setup menu 104 Busy 143 C cables Ethernet 35 USB 35 calling Customer Support 187 Cancel not available 143 Canceling 143 canceling a job from Macintosh 78 Index 200 from the printer control panel 78 from Windows 78 card stock loading 58 tips on using 73 cartridges print ordering 164 Change src to x 143 Check duplex connection 143 Check tray x connection 144 checking an unresponsive printer 169 checking device status on Embedded Web Server 166 cleaning exterior of the printer 163 Clearing job accounting statistics 144 Close door or insert cartridge 144 Close finisher side door 144 Confidential print jobs 74 printing for Macintosh users 74 printing for Windows users 74 Confidential Print menu 121 configuration information wireless network 38 configurations printer 11 Configure MP menu 97 configuring port settings 46 conserving supplies 163 contacting Customer Support 187 control panel printer 14 Custom Type x changing name 63 Custom Types menu 103 D Default Source menu 94 Defragmenting Flash 144 Deleting 145 Deleting held jobs 145 Deletion complete 145 Deletion failed 145 directory list printing 77 Disabling DLEs 145 Disabling Menus 145 Disk Corrupted 145 Disk recovery x y XX 145 Disk Wiping menu 121 display troubleshooting display is blank 169 display shows only diamonds 169 display printer control panel
41. of the card stock loaded in a specific tray Smooth Notes Normal Rough Normal is the factory default setting Settings appear only if card stock is supported Transparency Texture Specifies the relative texture of the transparencies loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Understanding printer menus 98 Substitutes a specified paper size if the requested paper size is not available All Listed is the factory default setting All available substitutions are Setting a substitution lets the job print without a Change Paper message Menu item Description Recycled Texture Smooth Normal Rough Specifies the relative texture of the recycled paper loaded in a specific tray Note Normal is the factory default setting Labels Texture Smooth Normal Rough Specifies the relative texture of the labels loaded in a specific tray Notes Normal is the factory default setting Single sided paper labels designed for laser printers are supported for occasional use no more than 20 pages a month Vinyl pharmacy and dual web labels are not supported Bond Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note Rough is the factory default setting Envelope Texture Smooth Normal Rough Specifies the relative texture of the envelopes loaded in a specific tray Note Normal is the factory default setting
42. of the following REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts the number and complexity of images and the number of pages in the job CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel press amp 2 Press the arrow buttons until d settings appears and then press 3 Press the arrow buttons until V setup Menu appears and then press 4 Press the arrow buttons until M oriut Recovery appears and then press 5 Press the arrow buttons until V Page Protect appears and then press 6 Press the arrow buttons until Vote appears and then press v Troubleshooting 171 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEx TRACE MODE If Ready Hex appears on the display then you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work These are possible solutions Try one or more of the following LOAD THE SAME SIZE AND TYPE OF PAPER Load t
43. or Net x Setup gt AppleTalk Menu item Description Activate Activates AppleTalk support On Note On is the factory default setting Off View Name Shows the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Set Zone network gt lt list of zones available on the Shows the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Provides a list of AppleTalk zones available on the network Note The default setting is the default zone for the network If no default zone exists the zone marked with an is the default setting NetWare menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt NetWare Menu item Description Activate Yes No Activates NetWare support Note No is the factory default setting View Login Name Lets you view the assigned NetWare login name Note This can be changed only from the Embedded Web Server Print Mode Lets you view the assigned NetWare print mode Note This can be changed only from the Embedded Web Server Network Number Lets you view the assigned NetWare network number Note This can be changed only from the Embedded Web Server Select SAP Frames Enables the Ethernet frame type setting Ethernet 802 2 Note On is the fa
44. portrait or landscape orientation Separator Sheets Specifies whether blank separator sheets are inserted None Notes Between Copies Between Jobs Between Pages Noneis the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On If Collation is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages in a document for notes Separator Source Specifies the paper source for separator sheets Tray x Notes Multi Purpose Feeder Envelope Feeder Tray 1 standard tray is the factory default setting From the Paper menu Configure MP must be set to Cassette in order for Multi Purpose Feeder to appear as a menu setting Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDFs They contain information about using the printer and performing printing tasks English French German and Spanish translations are stored in the printer Other translations are available on the Software and Documentation
45. setting It is listed with the other paper size settings and includes similar options such as support for duplex printing and printing multiple pages on one sheet Menu item Description Units of Measure Identifies the units of measure Inches Notes Millimeters Inches is the US factory default setting Millimeters is the international factory default setting Portrait Width Sets the portrait width 3 14 inches Notes 76 360 mm f the width exceeds the maximum the printer uses the maximum width allowed e 8 5 inches is the US factory default setting Inches can be increased in 0 01 inch increments e 216 mm is the international factory default setting Millimeters can be increased in 1 mm increments Portrait Height Sets the portrait height 3 14 inches Notes 76 360 mm Ifthe height exceeds the maximum the printer uses the maximum height allowed 14 inches is the US factory default setting Inches can be increased in 0 01 inch increments e 356 mm is the international factory default setting Millimeters can be increased in 1 mm increments Feed Direction Specifies the feed direction if the paper can be loaded in either direction Short Edge Notes Long Edge Short Edge is the factory default setting Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray M A Bin Setup menu Menu Item Description Output Bin Specifies the default ou
46. the default for each input source in the Paper Size Paper Type menu Output Lighting Sets the amount of light from an optional output bin Normal Standby Mode Notes Bright EN 9 n Normal Standby Mode the factory default is Bright im Of n Power Saver Mode the factory default is Dim Power Saver Bright Dim Off Understanding printer menus 125 Alarms Alarm Control Cartridge Alarm Staple Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are Off Single Continuous Notes Single is the factory default setting for Alarm Control Single sounds three quick beeps Off is the factory default setting for Cartridge Alarm and Staple Alarm Off means no alarm will sound Continuous repeats three beeps every 10 seconds Staple Alarm is available only when the finisher is installed Timeouts Job Hold Timeout 5 255 sec Sets the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Notes e 30 seconds is the factory default setting This menu item only appears when a printer hard disk is installed Timeouts Power Saver 1 240 min Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes 30 minutes is the factory default setting Lower se
47. the number of minutes you want the printer to wait before it enters Power Saver mode 5 Click Submit Using the printer control panel 1 Make sure the printer is on and Ready appears 2 Press e 3 Press the arrow buttons until V settings appears and then press 4 Press the arrow buttons until V ceneral Settings appears and then press 5 Press the arrow buttons until V timeouts appears and then press 6 Press the arrow buttons until Power Saver appears and then press Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver mode and then press Administrative support 167 Restoring the factory default settings If you want to retain a list of the current menu settings for reference then print a menu settings page before you restore the factory default settings For more information see Printing a menu settings page on page 36 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default setting Exceptions include the display language custom sizes and messages and Network Port menu settings All downloads stored in RAM are deleted Downloads stored in flash memory or on a printer hard disk are not affected 1 From the printer control panel press i 2 Press the arrow buttons until V settings appears and then press 3 Press the arrow buttons until V ceneral Settings appears and then pr
48. the printer control panel check the settings for the envelope feeder from the Paper menu 2 Before sending the job to print specify the correct settings from the computer For Windows users specify the settings from Print Properties For Macintosh users specify the settings from the Print dialog MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY Ifthe envelope feeder is listed on the menu settings page but an envelope jams when it enters or exits the envelope feeder then it may not be properly installed Reinstall the envelope feeder For more information see the hardware setup documentation that came with the envelope feeder Duplex unit If the duplex unit is listed on the menu settings page but paper jams when it enters or exits the duplex unit then it may notbe properly installed Reinstall the duplexunit For more information seethe hardware setup documentation that came with the duplex unit 5 bin mailbox If the 5 bin mailbox is listed on the menu settings page but paper jams when it exits the printer and enters the mailbox then it may not be properly installed Reinstall the 5 bin mailbox For more information see the hardware setup documentation that came with the 5 bin mailbox Output options If the Output Expander High Capacity Output Expander or StapleSmart II Finisher is listed on the menu settings page but paper jams when it exits the printer or enters the output option then it may not be properly install
49. way duplexed pages are bound and how the printing on the back of Long Edge the page is oriented in relation to the printing on the front of the page Short Edge Notes Long Edge is the factory default setting Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages Orientation Specifies the orientation of a multiple page sheet Auto Notes Long Edge Short Edge Auto is the factory default setting The printer chooses between portrait and landscape Long Edge uses landscape Short Edge uses portrait N up pages side Off Specifies that multiple page images be printed on one side of a sheet of paper Notes 2 Up 3 Up Offis the factory default setting 4 Up The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up N up Border Prints a border around each page image when using N up pages side None Note None is the factory default setting Solid Understanding printer menus 140 Menu item Description N up Ordering Specifies the positioning of multiple page images when using N up pages side Horizontal Notes Reverse Horizontal Reverse Vertical Horizontal is the factory default setting Positioning depends on the number of images and whether the images are in Vertical
50. white streaks 183 streaked horizontal lines 184 streaked vertical lines 185 toner fog or background shading 186 toner rubs off 186 toner specks 187 print troubleshooting error reading USB drive 170 held jobs do not print 171 incorrect characters print 172 incorrect margins 179 job prints from wrong tray 172 job prints on wrong paper 172 job takes longer than expected 171 jobs do not print 170 Large jobs do not collate 172 multiple language PDFs do not print 170 paper curl 180 paper frequently jams 176 tray linking does not work 172 unexpected page breaks occur 173 printer configurations 11 minimum clearances 13 models 11 moving 165 selecting a location 13 shipping 165 Printer busy Continue Quit 150 printer control panel 14 factory defaults restoring 168 printer hard disk installing 29 printer messages 1565 Emulation error load emulation option 162 200 282 Paper jam 162 281 paper jam 90 282 paper jam 90 30 Invalid refill change cartridge 156 31 Replace defective cartridge 156 32 Cartridge part number unsupported by device 156 34 Short paper 156 35 Insufficient memory to support Resource Save feature 156 37 Insufficient memory for Flash Memory Defragment operation 156 37 Insufficient memory to collate job 157 37 Insufficient memory some held jobs deleted 157 37 Insufficient memory some held jobs will not be restored 157 38 Memory full 157 39 Complex page some data may not have printed 15
51. 14 documents printing from Macintosh 71 from Windows 71 drawers paper installing 33 duplex unit installing 34 E Embedded Web Server 166 checking device status 166 does not open 169 setting up e mail alerts 166 emission notices 189 190 192 193 194 Enabling Menus 145 Encrypting disk x y XX 145 Enter PIN 146 Envelope Enhance 98 envelopes loading 58 60 tips on using 72 Error reading USB drive 146 Ethernet networking Macintosh 43 Windows 43 Ethernet port 35 exit bins linking 62 exterior of the printer cleaning 163 e mail notice of low supply level 166 notice of paper jam 166 notice of paper needed 166 notice that different paper is needed 166 F factory defaults restoring 168 FCC notices 189 193 fiber optic network setup 43 Finishing menu 130 firmware card installing 20 flash drive 76 Flash Drive menu 139 flash memory card installing 20 troubleshooting 175 Flushing buffer 146 font sample list printing 77 Formatting Disk x y XX96 146 Formatting Flash 146 G General Settings menu 124 guidelines card stock 73 envelopes 72 labels 73 letterhead 71 transparencies 72 H hard disk with adapter troubleshooting 175 held jobs 74 printing for Macintosh users 74 printing for Windows users 74 Help menu 141 Hex Trace ready 146 HTML menu 138 Image menu 139 Insert staple cartridge 146 Insert Tray xx 146 Install bin x 146 Install duplex 147 Install envelope feeder 147 Install MICR Cartr
52. 7 42 xy Cartridge region mismatch 157 50 PPDS font error 158 51 Defective flash detected 158 52 Not enough free space in flash memory for resources 158 53 Unformatted flash detected 158 54 Network lt x gt software error 159 54 Serial option lt x gt error 158 Index 203 54 Standard network software error 159 55 Unsupported option in slot 159 56 Parallel port lt x gt disabled 159 56 Serial port lt x gt disabled 159 56 Standard parallel port disabled 160 56 Standard USB port disabled 160 57 Configuration change some held jobs were not restored 160 58 Too many bins attached 160 58 Too many disks installed 160 58 Too many flash options installed 160 58 Too many trays attached 161 59 Incompatible Duplex 161 59 Incompatible envelope feeder 161 59 Incompatible output bin lt x gt 161 59 Incompatible tray lt x gt 161 61 Remove defective hard disk 162 62 Disk full 162 80 Routine maintenance needed 162 88 Cartridge low 162 88 yy Cartridge nearly low 162 88 yy Replace cartridge 162 PJL RDYMSG 150 Activating Menu Changes 143 Busy 143 Cancel not available 143 Canceling 143 Change lt src gt to lt x gt 143 Check duplex connection 143 Check tray lt x gt connection 144 Clearing job accounting statistics 144 Close door or insert cartridge 144 Close finisher side door 144 Defragmenting Flash 144 Deleting 145 Deleting held jobs 145 Deletion complete 145 Deletion failed 145 Disabling DLEs 145 Disabling Menus 145
53. APER PATH Clean any toner from the paper path If the problem persists then contact Customer Support Transparency print quality is poor Try one or more of the following CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Contacting Customer Support When you call Customer Support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page Troubleshooting 187 For customer support contact the place where you purchased your printer Troubleshooting 188 Notices Product information Machine type 4551 4552 4553 Model s 01A 21A 23A 41A 43A n01 gn1 n03 n02 xn2 gn2 dn1 d03 gd1 dn2 gd2 xd2 mn1 gm1 md1 Edition notice August 2009 The following paragraph does not apply to any country where such provisions
54. Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Man Env Off None 0 199 Configures the printer to work with printer software or programs that use different source assignments for trays drawers and feeders Notes e Off is the factory default setting None is not an available selection It is only displayed when it is selected by the PCL 5 interpreter None ignores the Select Paper Feed command 0 199 allows a custom setting to be assigned Tray Renumber View Factory Def MPF Default 8 T1 Default 1 T2 Default 4 T3 Default 5 T4 Default 20 T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Displays the factory default setting assigned to each tray drawer or feeder even if it has not been installed Understanding printer menus 137 Menu item Tray Renumber Restore Defaults Description Returns all tray drawer and feeder assignments to the factory default settings Yes No HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes Antique Olive Intl Univers Apple Chancery Joanna MT s font will be used in HTML documents that do not specify a Arial MT Letter Gothic in TONO Tires ee easy The following fonts appear only if the appropriate ont card is Event Garge eu pan SERE installed HG GothicB MSung Light MD DotumC
55. ER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PROGRAM TO THE EXTENT LICENSOR CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE LICENSOR LIMITS THE DURATION OF SUCH WARRANTIES TO THE 90 DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY This Agreement is to be read in conjunction with certain statutory provisions as that may be in force from time to time that imply warranties or conditions or impose obligations on Licensor that cannot be excluded or modified If any such provisions apply then to the extent Licensor is able Licensor hereby limits its liability for breach of those provisions to one of the following providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program The Software Program may include internet links to other software applications and or internet web pages hosted and operated by third parties unaffiliated with Licensor You acknowledge and agree that Licensor is not responsible in any way for the hosting performance operation maintenance or content of such software applications and or internet web pages 3 LIMITATION OF REMEDY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ANY AND ALL LIABILITY OF LICENSOR UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LI
56. F Wait for the message to clear Warning Potential Damage Do not power off while the printer is encrypting the printer hard disk The percentage completed appears on the display Understanding printer messages 145 Enter PIN Enter the PIN you created in Print Properties when the confidential job was sent for printing Error reading USB drive Remove the device and wait for the message to clear The USB drive may be corrupted Flushing buffer Wait for the message to clear Formatting Disk x y XX DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not power off while the printer is formatting the printer hard disk The percentage completed appears on the display Formatting Flash DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not power off while the printer is formatting the flash memory Hex Trace Ready The printer is in the Ready state and Hex Trace is active You can use Hex Trace to troubleshoot printer problems Insert staple cartridge Try one or more of the following Insert a staple cartridge to clear the message e Press X to clear the message and print without using the staple feature Insert Tray x Insert the specified tray into the printer Install bin x Try one or more of the following Install the specified bin 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the specified bin 4 C
57. Fonts currently set in the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Each emulator report contains print samples and information about the language s available fonts Print Directory Prints alistofallthe resources stored onan optional flash memory card or printer hard disk Notes Job Buffer Size must be set to 100 The optional flash memory or printer hard disk must be installed correctly and working properly Asset Report Prints a report containing asset information including the printer serial number and model name The report contains text and UPC barcodes that can be scanned into an asset database Network Ports menu Active NIC menu Menu item Description Active NIC Notes Auto lt list of available network cards gt Auto is the factory default setting This menu item appears only if an optional network card is installed Understanding printer menus 106 Standard Network or Network lt x gt menus Note Only active ports appear in this menu all inactive ports are omitted Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScr
58. InfoPrint 1832 InfoPrint 1852 amp InfoPrint 1872 MT 4551 4552 amp 4553 User s Guide G510 7577 01 InfoPrint Solutions Company Mono Laser Printer User s Guide Important If your printer has a touch screen see the User s Guide on the Publications CD for information on using your printer Machine type s 4551 4552 4553 Model s 01A 21A 23A 41A 43A n01 gn1 n03 n02 xn2 gn2 dn1 d03 gd1 dn2 gd2 xd2 mn1 gm1 md1 Contents Safety INFOMATION ee eee ce ccecssssececceceseesssssssessecceeeeeeeeeees 9 Learning about the printer 0000000000000000000000000000000000000000000 11 P inter configurati RICE T N KETE SEEE A SEESE EEE DOTTERN Ni EKE sieaa ta 11 Selecting a location for the printef ssssssssssssseesesssresssssseeesssssrressssereeesrsrrresseereesererrrereeereeereerrrreeseeerrerererrrereeerereerereree 13 Understanding the pririter control partiel oodd Yer rime itii 14 Additional printer setup cesses eeecceeeeeeee eene 16 Installin iinternal 5 PL DS ett TO o TOES 16 Available internal Options essssssssccssscssecssssssssessccneessscesssenssesssccnsessecsssecasscenecenscensesnssesessenecsnscenseeneseseesencessseessesneeeneeseneeseses 16 Accessing the system board to install internal options esses eenntenn tton ttnnntentosnttnnttn 17 Installingiammernory calde tient tret tete eee restreint iue ett elected vers ebore evo vers eee rH ERES
59. Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens Select the printer Right click the printer and then select Properties Click the Install Options tab Under Available Options add any installed hardware options O N Oo Ui AA Click Apply Additional printer setup 37 For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences Click Print amp Fax Select the printer and then click Options amp Supplies Click Driver and then add any installed hardware options Uu 5B W N Click OK In Mac OS X version 10 4 and earlier From the Finder desktop choose Go Applications Double click Utilities and then double click Print Center or Printer Setup Utility Select the printer and then from the Printers menu choose Show Info From the pop up menu choose Installable Options Uu F amp F WN Add any installed hardware options and then click Apply Changes Setting up wireless printing Information you will need to set up the printer on a wireless network Note Do not connect the installation or network cables until prompted to do so by the setup software SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode will be either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to auto for infrastructure networks Some ad hoc netwo
60. Keridljik of a lacenugarat Pericolo Ervawone d raduzioni bner durante a rimarione delle cartucce e de blecco Evrtare feapowzions ai raggi Fese Unynlig laserstr ling n r kassetter 122 ut og sperren er satt vt av xpill Lieng ekeponenmg Meebezpubchefnlwo niravdocz u prorienavwinie Lasercer po wciu kasety i rffaccentu biokady Unitat ekeparpss na wiazku tv ipe cer eap pordux W apye Precast ep Lats Tay Daaepeeoe ayel Gera deo Adres Fate Inst Prgce Nategpaterateo nesiil i na o wamesha Jarman cri odnbratych banat chs oshinesaann ponite Navqxrariuate ka DaN Pebgro e prodacen racheciores laser irevisidtes al extraer los cartuchos coe of irteriz oquaec detectado fete is exce con al haz de liner Varming Osynlig laserstriining n r kassetterma r borttagna och sp rren avaktiverad Uedwvik att uts tta dig for straten RM h yztmesen APANERE WAR EHMUET MIL S660 SEL TFN Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Notices 191 Mode Description Power consumption Watts Printing The product is generating hard copy output from 640W simplex 540W duplex 725 W simplex 565 electronic inputs W duplex 740 W simplex 575 W duplex Copying The product is generating hard copy output from N A hard copy original documents Scanning The product is scanning
61. Limited Warranty gives you specific legal rights You may also have other rights that vary from state to state Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages so the above limitations may not apply to you Notices 197 5 10 11 12 LICENSE GRANT Licensor grants you the following rights provided you comply with all terms and conditions of this License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Licensor has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Licensor You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eliminating obscuring altering or de emphasizing the visual appearance of any trademark trade name trade dress or intellectual property notice that appears on any computer display screens normally generated by or as a result of the Software Program b Copying You may make one 1 copy of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Progr
62. MITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U S DOLLARS OR THE EQUIVALENT IN LOCAL CURRENCY YOUR SOLE REMEDY AGAINST LICENSOR IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO RECOVER ONE OF THESE AMOUNTS UPON PAYMENT OF WHICH LICENSOR SHALL BE RELEASED AND DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU IN NO EVENT WILL LICENSOR ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FORLOSS OF PRIVACY ARISING OUT ORIN ANY WAY RELATED TO THEUSEOF ORINABILITYTO USETHESOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LICENSOR OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON ATHIRD PARTY CLAIM EXCEPT TO THEEXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE 4 U S A STATE LAWS This Software
63. Maintaining the printer 163 Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears 2 From the printer control panel press the arrow buttons until J Status Supplies appears and then press L4 L 3 Press the arrow buttons until J View supplies appears and then press The status of each supply appears Checking the status of supplies from a network computer Note The computer must be connected to the same network as the printer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer print a network setup page and locate the IP address in the TCP IP section 2 Click Device Status The Device Status page appears displaying a summary of supply levels Ordering supplies To order supplies contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Ordering print cartridges When 88 Cartridge low appears or when the print becomes faded 1 Remove the print cartridge 2 Firmly shake the cartridge side to side and front to back several times to redistribute toner S Note Repeat this procedure multiple times until the print remains faded and then replace the cartri
64. Paper Size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu Then specify all of the following Universal size settings for your paper Units of measure millimeters or inches Portrait Width Portrait Height Feed Direction Note The smallest supported Universal size is 70 x 127 mm 2 8x 5 in the largest is 216 x 356 mm 8 5 x 14 in Specify a unit of measurement 1 Make sure the printer is on and Ready appears 2 From the printer control panel press e 3 Press the arrow buttons until Paper Menu appears and then press v 4 Press the arrow buttons until V universal Setup appears and then press Loading paper and specialty media 50 5 Press the arrow buttons until Units of Measure appears and then press 6 Press the arrow buttons until J appears next to the correct unit of measure and then press Submitting Selection appears followed by the Universal Setup menu Specify the paper height and width Defining a specific height and width measurement for the Universal paper size in the portrait orientation allows the printer to support the size including support for standard features such as duplex printing and printing multiple pages on one sheet 1 From the Universal Setup menu press the arrow buttons until Portrait Width appea
65. Paper curl These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it Print irregularities These are possible solutions Try one or more of the following THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog CHECK THE PAPER Avoid textured paper with rough finishes Troubleshooting 180 THE TONER MAY BE LOW When 88 Cartridge lowappears or when the print becomes faded replace the print cartridge THE FUSER MAY BE WORN OR DEFECTIVE Repl
66. S emulation print jobs Print Recovery Auto Continue Disabled 5 255 sec Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery Auto Specifies whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to always reprint jammed pages Offsets the printer to never reprint jammed pages Print Recovery Page Protect Off On Lets the printer successfully print a page that may not have printed otherwise Notes e Offis the factory default setting Off prints a partial page when there is not enough memory to print the whole page On sets the printer to process the whole page so that the entire page prints Understanding printer menus 127 Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Restore Now Notes Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings Restore Now returns all printer settings to the factory default settings except Network Ports menu settings All downloads stored in RAM are deleted Downloads stored in flash memory or ona printer hard disk are no
67. Settings page you printed earlier f Click OK and then close all the windows Print a test page to verify printer installation When a test page prints successfully printer setup is complete Additional printer setup 49 Loading paper and specialty media This section explains how to load the 250 550 and 2000 sheet trays and the multipurpose feeder It also includes information about paper orientation setting the Paper Size and Paper Type and linking and unlinking trays Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder The Paper Size setting for the multipurpose feeder must be set manually The factory default Paper Type setting is Plain Paper The Paper Type setting must be set manually for all trays that do not contain plain paper 1 Make sure the printer is on and Ready appears 2 From the printer control panel press le 3 Press the arrow buttons until V Paper Menu appears and then press Press the arrow buttons until Paper Size Type appears and then press Press the arrow buttons until the correct tray appears and then press Press the arrow buttons until V appears next to the correct size and then press N Oo uU A Press the arrow buttons until the correct Paper Type setting appears and then press Ready appears Configuring Universal paper settings The Universal
68. ace the fuser Print is too dark ABC DEF These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too dark the Brightness setting is too dark or the Contrast setting is too high From the printer control panel change these settings from the Quality menu For Windows users change these settings from Print Properties For Macintosh users change these settings from the Print dialog and pop up menus THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge Troubleshooting 181 Print is too light These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light the Brightness setting is too light or the Contrast setting is too low From the pr
69. aging or call the place of purchase for a relocation kit Maintaining the printer 165 Administrative support Using the Embedded Web Server If the printer is installed on a network the Embedded Web Server is available for a range of functions including Viewing a virtual display of the printer control panel Checking the status of the printer supplies Configuring printer settings Configuring network settings Viewing reports To access the Embedded Web Server type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Checking the device status Using the Embedded Web Server you can view paper tray settings the level of toner in the print cartridge the percentage of life remaining in the maintenance kit and capacity measurements of certain printer parts To view the device status 1 Type the printer IP address in the address field of your Web browser Note If you do not know the IP address ofthe printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Device Status Setting up e mail alerts You can have the printer send you an e mail when the supplies are getting low or when the paper needs to be changed added or unjammed To set up e mail alerts 1 Type the printer IP address into the address field of your Web browser N
70. ality test pages 77 printing confidential and other held jobs for Macintosh users 74 for Windows users 74 Printing from USB drive DO NOT REMOVE 150 Programming disk 150 Programming flash 150 Q Quality menu 132 R Reading USB drive 151 Ready 151 Reattach bin x 151 Reattach bin x y 151 Reattach envelope feeder 152 recycled paper using 66 Remote Management Active 152 Remove packaging material check x 152 Remove paper from linked bin set name 153 Remove paper from all bins 152 Remove paper from bin x 152 Remove paper from standard output bin 152 Repeat print jobs 74 printing for Macintosh users 74 printing for Windows users 74 Replace wiper 153 reports viewing 167 Reports menu 105 Reserve print jobs 74 printing for Macintosh users 74 printing for Windows users 74 Resetting active bin 153 Resetting the printer 153 Resetting without replacing may affect print quality 153 Restore Held Jobs 153 Restoring Factory Defaults 153 Restoring Held Jobs s x y 153 Routine maintenance needed 154 S safety information 9 10 Securely clearing disk space 154 Security Audit Log menu 123 Serial x 154 Serial x menu 117 serial port 48 serial printing setting up 48 Set Date Time menu 123 setting paper size 50 paper type 50 TCP IP address 109 Universal Paper Size 50 setting up serial printing 48 setting up the printer on a wired network Macintosh 43 on a wired network Windows
71. am s proprietary notices You may not copy the Software Program to any public or distributed network c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Licensor and or its suppliers Licensor reserves all rights not expressly granted to you in this License Agreement d Freeware Notwithstanding the terms and conditions of this License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms at the time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed materials and this License Agreementand you may notretain copies ofthe Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these License Agreement terms Upon transfer of the Software Program your license is automatically terminated You may not rent sublicense or assign the Software Program except to the extent provided in th
72. an optional internal print server is installed Print Network x Setup Page appears 5 Checkthe first section on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print another network setup page Additional printer setup 36 Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the initial printer setup If you need to install the software after setup follow these instructions For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD 3 From the main installation dialog click Install 4 Follow the instructions on the screen For Macintosh users 1 Close all open software applications 2 Insert the Software and Documentation CD 3 From the Finder desktop double click the printer CD icon that automatically appears 4 Double click the Install icon 5 Follow the instructions on the screen Updating available options in the printer driver Once the printer software and any options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For Windows users 1 Click or click Start and then click Run 2
73. and make a note of the new IP address 2 Locate the printer IP address in the TCP IP section of the network setup page You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Addthe printer e For IP printing In Mac OS X version 10 5 or later DAna aT ys From the Apple menu choose System Preferences Click Print amp Fax Click Click IP Type in the IP address of your printer in the Address field Click Add In Mac OS X version 10 4 and earlier er Oana sys From the Go menu choose Applications Double click Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Click IP Type in the IP address of your printer in the Address field Click Add For AppleTalk printing In Mac OS X version 10 5 D Once From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add In Mac OS X version 10 4 and earlier m on cg vo From the Go menu choose Applications Double click Utilities Double click Print Center or Printer Setup Utility From the Printer List click Add Choose the Default Browser tab Additional printer setup 47 Click More Printers From the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone i Select the printer from the list j Click Add eJ Q
74. aper Size Type menus 6 Click Submit 7 Click Custom Types Custom Types appears followed by your custom name 8 Select a Paper Type setting from the list next to your custom name 9 Click Submit Loading paper and specialty media 63 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The printer can automatically feed paper weights from 60 176 g m 16 47 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 in we recommend 90 g m 24 Ib or heavier paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is too smooth then it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smo
75. aper from all of the bins The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then touch Continue Remove paper from bin x Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then touch Continue Remove paper from standard output bin Remove the stack of paper from the standard exit bin Understanding printer messages 152 Remove paper from lt linked bin set name gt Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message press Replace wiper Try one or more of the following Replace the fuser wiper Press the arrow buttons until V Continueappears andthen press to clear the message and continue printing Resetting active bin Wait for the message to clear Resetting the printer Wait for the message to clear Resetting without replacing may affect print quality You selected No from the Verify PC unit replaced screen Wait for the message to clear Restoring Factory Defaults Wait for the message to clear When factory default settings are restored All downloaded resources in the printer memory are deleted This includes fonts macros and symbol sets Allsettings return to the factory defaults except the Dis
76. ar as a menu item The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size Type menu Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray To unlink a tray change the following tray settings so that they do not match the settings of any other tray Paper Type for example Plain Paper Letterhead Custom Type x Paper Type names describe the paper characteristics If the name that best describes your paper is used by linked trays assign a different Paper Type name to the tray such as Custom Type x or define your own custom name e Paper Size for example letter A4 statement Load a different paper size to change the Paper Size setting for a tray automatically Paper Size settings for the multipurpose feeder are not automatic they must be set manually from the Paper Size menu Warning Potential Damage Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray The temperature of the fuser varies according to the specified Paper Type Paper may not be properly processed if an inaccurate Paper Type is selected Linking exit bins The standard exit bin holds up to 350 sheets or 550 sheets of 20 Ib paper depending on the printer model If you need additional output capacity you can purchase other optional exit bins Note Not all exit bins support every paper size and type Linking
77. are inconsistent with local law THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment gen
78. arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown DANGER invisible lever rechation when cartridges are removed and interlock defeated Avoid expowere to laser baem Perigo Emir irveisivel de laser quando ca cartuchos s o removidos e a teva aberta Evite expcaico a cwsnical Neviso woar Pon Neturce y pt nesvtteit et E 0 en p i 3 gt v es Fare Usynilig trumestraling nde tonertassetteme fjerner og attkening opharves Undg st komme kontakt med Pas op Oraichtbare laserstrading ah cartridges wenden verwijderd en vergeendeking opea s Vocrkor blootstelling san de stralen Danger Radutiora irrenisles lors du retrait des cartouchen ot du d vercul ags des loquets Eviter toste exponition au rayon laser Vasra Naicymiytbn ts lasersiteily om varottava kun virkasetit om poistettu ja ukitus on auki Viit3 sieeelle altiitemista Gefahr Unsichthare Laserstrahiung Beim Hersusnehmen von Drackkarsetten und offener Sicherhwitisperre Laserstrahl meden K wx ALPET DIWESI Mfr 3 390K X ci xni Tu ex slavberipente Mongttee Anpu vy Pf Mh Qu Ov Fqyulorm A karettak Seveteiekar lathatatias lxervzg rci lephet fel ha a brrtonvig kapciol nen redit
79. ati da e Mab nn me e PARU a I ono dd dd dU 60 Linking attend le OE FRM Soo eot tee rettet teilte ete tees a eee eret tete ierat TUE 62 LINKING traV Me a a aa e a ea ne G 62 Unlinkihig trays ise KEE Nancie Nan RRE TRT E ERAN E A se ANAS 62 IBskodmel uere 62 Changing a Custom Type x NAN esneari asenne ii eii a ee eeii eeii a 63 Paper and specialty media guidelines 64 Paperguldeliligsjsasdextiho n desde DR di deett NUR ORO RE RU FR MS 64 Paper characteristics et ERR ER REA E Addere ete Midd eset t Rte deg 64 Uriacceptable papet see e e ER IR e EU IRR OE D RE EETN eee RE a eese eee ede ese eter deo edd 65 Selecting PAPO pe 65 Selecting preprinted forms and letterhead scssscssssscsseecssescsssessnecssseeessecessscesssecsnscesseeesssccesuecsuecessceessnceesseessseeesseessse 65 Using recycled papeterie REESE ENERO ARIS BEER SERRE I Rte RM e ese coe cehdecnsebdeseasbandecobuccuecbaes 66 kjreni elere m 67 Supported paper sizes types and WEIGHTS eesssecsssccsecssccsecssccssccssccssccusecssccusccssccusecssccuscessceusecssccuscesseeuseensessees 67 Paper sizes supported by the Drinter soe ttc rtt neret eret ite Re Pe Pa canvasesantadacaianasanvasiaaonass 67 Paper types and weights supported by the printer esessssecsseccneesseecssecssecsscccsccsseecseccssesssecssccsseesseecssesusecsnccsneesseesses 69 Paper types and weights supported by th
80. ault setting Custom x Loading is available only if the custom type is supported M J Custom Types menu Menu item Description Custom Type lt x gt Associates a paper or specialty media type with a factory default Custom Paper Type x name or a user defined Custom Name created from the Card Stock Embedded Web Server or MarkVision Professional Transparency Notes Labels Paperis the factory default setting Envelope The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Single sided paper labels designed for laser printers are supported for occasional use no more than 20 pages a month Vinyl pharmacy and dual web labels are not supported Recycled Specifies a paper type when the Recycled setting is selected in other menus Paper Notes Card Stock Transparency Paperis the factory default setting Labels The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Envelope Single sided paper labels designed for laser printers are supported for occasional use no more than 20 pages a month Vinyl pharmacy and u dual web labels are not supported Understanding printer menus 103 Universal Setup menu These menu items are used to specify the height width and feed direction of the Universal Paper Size The Universal Paper Size is a user defined paper size
81. ault setting When the On setting is used the printer performs NPA processing If the data is not in NPA format it is rejected as bad data When the Off setting is used the printer does not perform NPA processing When the Auto setting is used the printer examines data determines the format and then processes it appropriately Changingthis setting fromthe printer control panelandthen exiting the menus causes the printer to restart The menu selection is updated Sets the size of the serial input buffer Notes Autois the factory default setting The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The serial buffer size setting can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Serial Buffer disable or reduce the size of the parallel USB and network buffers Changing this setting from the printer control panelandthen exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 117 Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Off Notes On Auto e Off is the factory default setting The Off setting does not buffer print jobs t
82. ays attached 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the additional trays 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 59 Incompatible Duplex Only options designed specifically for this printer are supported Try one or more of the following Remove the duplex unit Press to clear the message and continue printing without using the duplex unit 59 Incompatible envelope feeder Only options designed specifically for this printer are supported Try one or more of the following Remove the envelope feeder Press to clear the message and continue printing without using the envelope feeder 59 Incompatible output bin lt x gt Only options designed specifically for this printer are supported Try one or more of the following Remove the specified output bin e Press x to clear the message and continue printing without using the specified output bin 59 Incompatible tray x Only options designed specifically for this printer are supported Understanding printer messages 161 Try one or more of the following Remove the specified tray Press to clear the message and continue printing without using the specified tray 61 Remove defective hard disk Try one or more of the following PressthearrowbuttonsuntilV Continueappears andthen press toclearthe message and continue printing Install a different print
83. bin 152 Replace wiper 153 Resetting active bin 153 Resetting the printer 153 Resetting without replacing may affect print quality 153 Restore Held Jobs 153 Restoring Factory Defaults 153 Restoring Held Jobs s x y 153 Routine maintenance needed 154 Securely clearing disk space 154 Serial lt x gt 154 Some held jobs were lost 154 Standard Bin Full 154 Staples lt x gt empty or misfed 154 Staples lt x gt low or missing 154 Submitting selection 154 Toner low 155 Too many failed panel logins 154 Tray lt x gt Empty 155 Tray lt x gt Low 155 Tray lt x gt Missing 155 Unsupported disk 155 Unsupported USB device please remove 155 Unsupported USB hub please remove 155 USB drive removed 155 USB USB lt x gt 155 View supplies 155 Waiting 155 printer options troubleshooting 2000 sheet tray 174 5 bin mailbox 175 duplex unit 175 envelope feeder 174 flash memory card 175 hard disk with adapter 175 high capacity output expander 175 Internal Solutions Port 176 memory card 175 option not working 173 output expander 175 Index 204 paper trays 174 StapleSmart finisher 175 printer problems solving basic 169 printer status PJL RDYMSG 150 Hex Trace ready 146 notready 149 Printing 150 printing directory list 77 font sample list 77 from flash drive 76 from Macintosh 71 from Windows 71 installing printer software 37 menu settings page 36 network setup page 36 print qu
84. cancel and then press Note Once a print job is sent to easily cancel a job press The Stopped screen appears Press the arrow buttons until d cance a job appears and then press Canceling a print job from the computer To cancel a print job do one of the following For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Double click the printer icon 5 Select the job to cancel 6 From the keyboard press Delete From the Windows taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select a job to cancel 3 From the keyboard press Delete For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences 2 Click Print amp Fax and then double click the printer icon 3 From the printer window select the job to cancel 4 From the icon bar at the top of the window click the Delete icon Printing 78 In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications 2 Double click Utilities and then double click Print Center or Printer Setup Utility 3 Double click the printer icon 4 From the printer window select the job to cancel 5 From the icon bar at the top of the window click th
85. ck gently into the multipurpose feeder until it comes to a stop Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex two sided printing Duplex two sided printing Loading paper and specialty media 59 Notes Do not exceed the maximum stack height by forcing paper under the stack height limiter Do not load or close the printer while a job is printing Load only one size and type of media at a time Load envelopes with the flap side down and to the left as shown on the tray Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 6 Adjustthe width guide to lightly touch the edge of the paper stack Make sure the paper fits loosely in the multipurpose feeder lies flat and is not bent or wrinkled 7 From the printer control panel set the Paper Size and Paper Type Loading the envelope feeder 1 Adjust the envelope support for the length of envelope you are loading Short envelopes Fully close the envelope support Medium length envelopes Extend the envelope support to the middle position Long envelopes Fully open the envelope support 2 Lift the envelope weight back toward the printer Loading paper and specialty media 60 3 Slide the width guide to the right 4 Prepare the envelopes for loading Flex the envelopes back and for
86. ctory default setting for all menu items Ethernet 802 3 Ethernet Type II Ethernet SNAP Packet Burst Reduces network traffic by allowing the transfer and acknowledgement of Yes multiple data packets to and from the NetWare server No Note Yes is the factory default setting NSQ GSQ Mode Specifies the NSQ GSQ Mode setting Yes Note Yes is the factory default setting No M Understanding printer menus 112 LexLink menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt LexLink menu Menu item Description Activate Activates LexLink support On Note Off is the factory default setting Off View Nickname Lets you view the assigned LexLink nickname Note The LexLink nickname can be changed only from the Embedded Web Server EV Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScript emulation if the PS SmartSwitch setting is On It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off PS SmartSwitch Sets the prin
87. ded in the two sided orientation in the paper tray When Off is selected Vinyl Labels must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Bond Loading Duplex Off When Duplex is selected one sided jobs can be printed when Bond paper is loaded in the two sided orientation in the paper tray When Off is selected Bond paper must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Letterhead Loading Duplex Off When Duplex is selected one sided jobs can be printed when Letterhead paperis loaded in the two sided orientation in the paper tray When Off is selected Letterhead paper must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Preprinted Loading Duplex Off When Duplex is selected one sided jobs can be printed when Preprinted paper is loaded in the two sided orientation in the paper tray When Off is selected Preprinted paper must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Colored Loading Duplex Off Light Loading Duplex Off When Duplex is selected one sided jobs can be printed when Colored paper is loaded in the two sided orientation in the paper tray When Off is selected Colored paper must
88. ded job prints correctly Notes Selecting a setting for one paper type will not affect other paper types To set the printer default to duplex printing for all print jobs use the Finishing menu e For information on paper loading orientation see Loading paper and specialty media on page 50 Understanding printer menus 101 Menu item Description Card Stock Loading Duplex Off When Duplex is selected one sided jobs can be printed when Card Stock is loaded in the two sided orientation in the paper tray When Off is selected Card Stock must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Recycled Loading Duplex Off When Duplex is selected one sided jobs can be printed when Recycled paper is loaded in the two sided orientation in the paper tray When Off is selected Recycled paper must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Labels Loading Duplex Off When Duplexis selected one sided jobs can be printed when Labels are loaded in the two sided orientation in the paper tray When Off is selected Labels must be loaded in either the one or two sided orientation depending on the print job Note Off is the factory default setting Vinyl Labels Loading Duplex Off When Duplex is selected one sided jobs can be printed when Vinyl Labels are loa
89. dge 3 Reinsert the cartridge and continue printing Maintaining the printer 164 Moving the printer Before moving the printer Remove all printer options before moving the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions Anycart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options Keep the printer in an upright position Avoid severe jarring movements Shipping the printer When shipping the printer use the original pack
90. dows users specify the size from Print Properties For Macintosh users specify the size from the Page Setup dialog Ghost images FS CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Troubleshooting 178 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting From the printer control panel change the setting from the Quality menu For Windows users change the setting from Print Properties For Macintosh users change the setting from the Print dialog Incorrect margins ABC DEF These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Size setting from the Paper menu 2 Before sending the job to print specify the correct size setting For Windows users specify the size from Print Properties For Macintosh users specify the size from the Page Setup dialog Troubleshooting 179
91. e Delete icon Printing 79 Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred When there is more than one jam the number of jammed pages is displayed Avoiding jams The following hints can help you avoid jams Paper tray recommendations Make sure the paper lies flat in the tray Do not remove trays while the printer is printing Do not load trays the multipurpose feeder or the envelope feeder while the printer is printing Load them prior to printing or wait for a prompt to load them Do not load too much paper Make sure the stack height does not exceed the indicated maximum height Make sure the guides in the paper trays multipurpose feeder or envelope feeder are properly positioned and are not pressing too tightly against the paper or envelopes Push all trays in firmly after loading paper Paper recommendations Use only recommended paper or specialty media For more information see Paper types and weights supported by the printer on page 69 Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same stack Make sure all sizes and types are set correctly in the printer control panel menus Store paper per the manufacturer s recommendations Envelope recommendations
92. e click Print Center or Printer Setup Utility From the Printer List click Add Choose the Default Browser tab Click More Printers From the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone Additional printer setup 45 9 Select the printer from the list 10 Click Add Note If the printer doesn t show up in the list you may need to add it using the IP address Contact your system support person for assistance Changing port settings after installing a new network Internal Solutions Port When a new network Internal Solutions Port ISP is installed in the printer the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address All computers that access the printer must be updated with this new IP address in order to print to it over the network Notes fthe printer has a static IP address that will stay the same then you do not need to make any changes to the computer configurations fthe computers are configured to print to the printer by a network name that will stay the same instead of by IP address then you do not need to make any changes to the computer configurations f you are adding a wireless ISP to a printer previously configured for a wired connection then make sure the wired network is disconnected when you configure the printer to operate wirelessly If the wired connection remains connect
93. e output bins eese eeeeee tenete ttonntenttsnnennttonttonots 69 ed al negro RT TM 71 Printing a dOocBlhnelit ooaoeondvetei imas vete ae m et avete irit bem tdi rer ui un orent 71 Printing On Specialty Triedia soie m ROREM e ad qe Rn od RA RO REA 71 Tips on using letterhead ninin Eee Re ERA 71 Tips OM using transparenci6s cra cir circi tacita ciet ciet tea ciet tea ciet teo cista ciet tea iere vana ea eie tee siet teseisb tes ciet tea ciet tes ciet teo ciegos 72 Tips otv using envelopes ER REN ER RR ARRIERE ENS AERE NRI UN DU d t dude ei ta ed 72 TIPS OMUSING LADS IS eme 73 Tips on using catrd Stock ete tette tede EP E EOE te eb E ertet epe cob Lope reto epa CY 73 Printing confidential and other held jObS csssssssscssscsssssssscssscssscsssesssssesssccsccssesecessssscssuccsecsecesscssessuceacesceseceneeses 74 Holdingjobs in the printe ettet eerte e Ee ER Eee ee MEE ERES EET 74 Printing confidential and other held jobs ssessssscsssscssssccsseesssesessscessscesneesueecesseessuecesseessseesssseesssecsucessecessnceesseessseeesseeesse 74 Printitig from flashdrives sas er bn ko tee oe RARE UN ERE oak d i n c NE 76 Printing Information Pages saoudite UR ER RR rA OI Un MODI d a oA D a 77 PriNting a fe tu ale ae 77 Printing a ditectory list oA RENE REIS apte due idus etn 77 Printing the print quality test Dages recentis E AR RENE R epe eU ie ETa 77 Cancelihg a print jo Dias dass
94. ecsssccesecccssccesnsccsnecessecessncessseessseeeeseees 173 PAD EP HAYS pr S nS 174 2000 shieet tray i e EE ER AER AERE casted NIU AERIAL ARR SHE sh dora deblecadebdovedabdcnngebdevadebdavesabuans N eddy 174 Envelope FOCUS ld e 174 Duplex Utnit ORBE NOR NERO aa dee ttai P RH EUR teet 175 E ours cess 175 Output ODLOLS orien er ERR REC REC RC RR HER HR Harte att te et ee ete eee ete bes teste 175 Memory eio 175 Flashimemory card a a e bre ee e Dasa qeb dete delebo eec oboe eb eee stet deneetia 175 Hard dislewithiadapter tt ett te t ete tein pecoris ee 175 Inter rieientixesteler PR 176 Solvirig paper Iaed probletris usum ads RI RR DER NORRIS anea Dr RR RR RAT NS I ORE 176 Paperfrequehtly Jams ertet eee tee de eee REA HA ettet vett certet etes ect 176 Paper jam message remains after jam is cleared ou esssesssssesssseccssssesssccsnssesseccenscessnecsssccessecessscesnsccsnscesseecesnceesneessseeesseees 176 Contents 6 Page that jammed does not reprint after you clear the jam ssssssssecssescesecessseccsseeeseccssscesssessnecesseecessceesneessseeessees 177 Solving print quality problems zoc ate nto ir RR PRI ES S EE DR ERE UII pa ai 177 Isolating print quality problems dite iiti tide 177 IET derlryjr toes such Sccsetesesvassusavapastedegesveussasavasastecepeseatepasesesasv
95. ed Reinstall the option For more information see the hardware setup documentation that came with the option Memory card Make sure the memory card is securely connected to the printer system board Flash memory card Make sure the flash memory card is securely connected to the printer system board Hard disk with adapter Make sure the hard disk is securely connected to the printer system board Troubleshooting 175 Internal Solutions Port If the Internal Solutions Port ISP does not operate correctly then these are possible solutions Try one or more of the following CHECK THE ISP CONNECTIONS Make sure the ISP is securely attached to the printer system board Make sure the cable is securely connected to the correct connector CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing see the Networking Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions Try one or more of the following CHECK THE PAPER Use recommended paper and specialty media For more information see the chapter about paper and specialty media guidelines MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray
96. ed then the wireless configuration will complete but the wireless ISP will not be active In the event that the printer was configured for a wireless ISP while still attached to a wired connection disconnect the wired connection turn the printer off and then turn the printer back on again This will enable the wireless ISP Only one network connection at a time is active If you want to switch the connection type between wired and wireless you must first turn the printer off connect the cable to switch to a wired connection or disconnect the cable to switch to a wireless connection and then turn the printer back on again For Windows users 1 Print a network setup page and make a note of the new IP address Click or click Start and then click Run In the Start Search or Run box type control printers bh W N Press Enter or click OK The printer folder opens u Locate the printer that has changed Note If there is more than one copy of the printer then update all of them with the new IP address Right click the printer Click Properties Click the Ports tab Locate the port in the list and then select it O O ON Q Click Configure Port Additional printer setup 46 11 Type the new IP address in the Printer Name or IP Address field You can find the new IP address on the network setup page you printed in step 1 12 Click OK and then click Close For Macintosh users 1 Print a network setup page
97. ed by the Copies menu setting Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes None is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On If Collation is set to Off a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages in a document for notes Separator Source Tray x Multi Purpose Feeder Envelope Feeder N up pages side Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies the paper source for separator sheets Notes Tray 1 standard tray is the factory default setting From the Paper menu Configure MP must be set to Cassette in order for Multi Purpose Feeder to appear as a menu setting Specifies that multiple page images be printed on one side of a sheet of paper Notes Offis the factory default setting The number selected is the number of page images that will print per side N up Ordering Horizontal Reverse Horizontal Reverse Vertical Specifies the positioning of multiple page images when using N up pages sides Notes Horizontal is the factory default s
98. en press The pages areformatted Printing Quality Test Pagesappears andthen the pages print The message remains on the printer control panel display until all the pages print 5 Afterthe print quality test pages print press the down arrow button until V Exit Config Menu appears and then press v The information in the following topics may help you solve print quality problems If these suggestions still do not correct the problem then call for service You may have a printer part that requires adjustment or replacement Blank pages These are possible solutions Try one or more of the following Troubleshooting 177 PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed Reinstall the print cartridge THE TONER MAY BE LOW When 88 Cartridge low appears order a new print cartridge If the problem continues the printer may need to be serviced For more information contact Customer Support Clipped images These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Size setting from the Paper menu 2 Before sending the job to print specify the correct size setting For Win
99. en press 4 Press the arrow buttons until V Print Fonts appears and then press 5 Press the arrow buttons until J appears next to PCL Fonts PostScript Fonts orPPDS Fonts and then press Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk 1 Make sure the printer is on and Ready appears 2 From the printer control panel press amp 3 Press the arrow buttons until V Reports appears and then press 4 Press the arrow buttons until J Print Directory appears and then press Printing the print quality test pages Print the print quality test pages to isolate print quality problems 1 Turn the printer off 2 Hold down and P while turning the printer on 3 Release the buttons when the clock appears and wait for CONFIG MENU to appear 4 Press the arrow buttons until Vert Quality Pgs appears and then press The print quality test pages print 5 Press the arrow buttons until Vexit Config Menu appears and then press Resetting the Printer appears briefly followed by a clock and then Ready appears Printing 77 Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing and Cancel a job appears on the first line of the display 1 Press the arrow buttons until V cancel appears A list of jobs appears 2 Press the arrow buttons until J appears next to the job you want to
100. energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Notices 192 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC and 2006 95 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits Adeclaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for wireless products This section contains the following regulatory info
101. enu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes Held Not Restored Selecting a setting affects only print jobs that are resident in the printer Al Bookmarks jobs on flash drives and other types of held jobs are not affected Selecting Not Restored removes all Print and Hold jobs that were not restored from the disk Format Flash Formats the flash memory Flash memory refers to the memory added by installing Yes a flash memory option card in the printer No Warning Potential Damage Do not turn off the printer while the flash memory is formatting Notes Aflash memory option card must be installed in the printer and operating properly for this menu item to be available The flash memory option card must not be Read Write or Write protected Selecting Yes deletes all data stored in flash memory Nocancels the format request Understanding printer menus 133 Menu item Description Delete Downloads on Disk Removes downloads from the printer hard disk including all held Jobs buffered Delete Now jobs and parked jobs Job accounting information is not affected Do Not Delete Note Delete Now is the default setting Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer Print hard disk Clear Notes A printer hard disk must be installed in the printer and operating properly for t
102. enus Active NIC 106 AppleTalk 111 Bin Setup 104 Confidential Print 121 Configure MP 97 Custom Types 103 Default Source 94 diagram of 93 Disk Wiping 121 Envelope Enhance 98 Finishing 130 Flash Drive 139 General Settings 124 Help 141 HTML 138 Image 139 IPv6 110 LexLink 113 Miscellaneous 120 NetWare 112 Network x 107 Network Card 109 Network Reports 108 PaperLoading 101 Paper Size Type 94 Paper Texture 98 Paper Weight 100 Parallel x menu 115 PCL Emul 135 PDF 135 PostScript 135 Quality 132 Reports 105 Security Audit Log 123 Serial x 117 Set Date Time 123 Setup 128 SMTP Setup menu 119 Standard Network 107 Standard USB 113 Substitute Size 98 TCP IP 109 Universal Setup 104 Utilities 133 Wireless 111 XPS 134 Menus are Disabled 149 Miscellaneous menu 120 moving the printer 165 multipurpose feeder loading 58 Must be in Ready state to enter menus 149 N NetWare menu 112 Network 149 Network x 149 Network x menu 107 Network x y 149 Network Card menu 109 Network Reports menu 108 network setup page printing 36 No held jobs 149 No jobs found 149 No jobs to cancel 149 No recognized file types 149 noise emission levels 190 Not Ready 149 notices 189 190 191 192 193 194 O options duplex unit 34 fax card 16 firmware card 20 firmware cards 16 flash memory card 20 internal 16 Internal Solutions Port 22 Index 202 memory card 19 memory cards 16 networ
103. er then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpackthe card Note Avoid touching any electrical components on the card 3 Holding the card by its sides align the plastic pins on the card with the holes on the system board Plastic pins 2 Metalpins Additional printer setup 21 4 Push the card firmly into place Notes The entire length of the connector on the card must touch and be flush against the system board Be careful not to damage the connectors 5 Replace the system board cover and close the system board door Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port ISP Install an ISP for additional connectivity options Additional printer setup 22 The system board supports one optional Internal Solutions Port ISP Install an ISP for additional connectivity options Note This task requires a flathead screwdriver A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you ha
104. er hard disk before performing any operations that require a hard disk 62 Disk full Try one or more of the following Press the arrow buttons until PF continue appears and then press v_ to clear the message and continue processing Delete fonts macros and other data stored on the printer hard disk Install a larger printer hard disk 80 Routine maintenance needed The printer needs to have routine maintenance done Order a maintenance kit which contains all the items necessary to replace the pick rollers the charge roll the transfer roller and the fuser 88 Cartridge low The toner is low Replace the print cartridge and then press to clear the message and continue printing 88 yy Cartridge nearly low The toner is low Replace the print cartridge and then press to clear the message and continue printing 88 yy Replace cartridge The print cartridge is exhausted 1 Replace the print cartridge 2 Press v to clear the message 200 282 Paper jam 1 Clear the paper path 2 After clearing the paper path press to continue printing 1565 Emulation error load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card Understanding printer messages 162 Maintaining the printer Periodically certain tasks are required to maintain optimum print quality Cleaning the exterior of the printer 1 Make sure that the pri
105. er through a parallel port J Understanding printer menus 116 Serial lt x gt menu This menu appears only if an optional serial card is installed Menu item Description Serial Buffer Disabled Auto 3K to lt maximum size allowed gt PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes e Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes e Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Auto is the factory def
106. erates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Notices 189 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions
107. erences b Click Network C Click AirPort In Mac OS X version 10 4 and earlier a From the Finder desktop choose Go gt Applications b From the Applications folder double click Internet Connect c From the toolbar click AirPort 2 Fromthe Network popup menu select print server xxxxxx where the x s are the last six digits ofthe MAC address located on the MAC address sheet 3 Open the Safari browser 4 From the Bookmarks drop down menu select Show Additional printer setup 41 5 Under Collections select Bonjour or Rendezvous and then double click the printer name Note The application is referred to as Rendezvous in Mac OS X version 10 3 but is now called Bonjour by Apple Computer 6 From the main page of the Embedded Web Server navigate to the page where the wireless settings information is stored Configure the printer for wireless access Type the name of your network SSID in the appropriate field Select Infrastructure as your Network Mode if you are using a wireless router Select the type of security you use to protect your wireless network Enter the security information necessary for the printer to join your wireless network Click Submit a wu fF WN Open the AirPort application on your computer In Mac OS X version 10 5 or later a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Finder desktop choose Go gt
108. es 37 Setting upiwileless DELI aic pacti tren tnn be ER stp nd T ee NR a a D TOT 38 Information you will need to set up the printer on a wireless NEtWOTK csessssccsescccseessseecsseseesescesnceesseesssecesseeesee 38 Installing the printer on a wireless network Windows eee etse eeenn ennt tenente nttsntennttonttonnes 39 Installing the printer on a wireless network Macintosh eee tese enne tenente nttnnnennttonttsnnts 41 Installing the printer on a wired NETWOKK cssssscssscssecsecsssecsscsseccsscssecessecseccuscessesssecssecusecsscesseessesescesseecseesseessseess 43 Changing port settings after installing a new network Internal Solutions Port sss 46 Setting pserial PININ G si i i i EE EAEE RRE 48 Loading paper and specialty media 50 Setting the Paper Size and Paper TyDB see patrare eee tesis ensescoenanensosnnsdonvesnseventhewsenastoaversosndartss 50 Configuring Universal paper settlnicis odes ed edunt d kot id hao de ineo bu RF ERR a MAREM Iu Ui UipaS UE 50 Loading the standard or optional 250 sheet or 550 sheet tray esceecssecseecsssecseecnsecsteccssecnsesneeessessntecsseeneecseeees 51 Contents 2 Loading the2000 sDegt acies even sten ded er RS ARRAS t tret eU aa tesa E eae 54 Loading the multipurpose Tesco copas xata ante ratae deoa adea M om iet a Fei ee Oo AO ERR EARS 58 Loading theenvelope feeder esca
109. es the BOOTP address assignment setting On Note On is the factory default setting Off AutolP Specifies the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enables the built in FTP server which allows you to send files to the printer using the Yes File Transfer Protocol No Note Yes is the factory default setting Enable HTTP Server Enables the built in web server Embedded Web Server When enabled the printer Yes can be monitored and managed remotely using a web browser No Note Yes is the factory default setting WINS Server Address Lets you view or change the current WINS Server Address DNS Server Address Lets you view or change the current DNS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 IPv6 information Note This menu is available only for network models or printers attached to print servers This menu is available from the Network Ports menu Understanding printer menus 110 Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt IPv6 Menu item Description Enable IPv6 Enables IPv6 in the printer On Note On is the factory default setting Off Auto Configuration Specifies whether the network adapter accepts the automatic IPv6 On address configuration entries provided by a router Off Note On is the factory default setting View Hostname Lets you view t
110. ess 4 Press the arrow buttons until M ractory Defaults appears and then press 5 Press the arrow buttons until V Res tore Now appears and then press Restoring Factory Defaults appears Administrative support 168 Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems or the printer is unresponsive make sure The power cord is plugged into the printer and a properly grounded electrical outlet The electrical outlet is not turned off by any switch or breaker The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords Other electronic equipment plugged into the outlet is working The printer is turned on Check the printer power switch The printer cableis securely attached to the printer and the host computer print server option or other network device All options are properly installed The printer driver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Printer control panel display is blank or displays only diamonds The printer self test failed Turn the printer off wait about 10 seconds and then turn the printer back on If Performing Self Test and Ready do not appear turn the printer off and contact Customer Support Embedded Web Server does not open
111. ess the arrow buttons until the value you want appears and then press Solving option problems Settings chosen from the software program or application can change or override settings chosen from the printer control panel If an option is not functioning then make sure it is selected in the software as well as the printer control panel Option does not operate correctly or quits after it is installed These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Checkthe connection between the option and the printer 4 Connect the power cord to a properly grounded wall outlet MAKE SURE THE OPTION IS INSTALLED CORRECTLY Print a menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed then reinstall it For more information see the hardware setup documentation that came with the option MAKE SURE THE OPTION IS SELECTED From the computer you are printing from select the option For more information see Updating available options in the printer driver on page 37 Troubleshooting 173 Paper trays These are possible solutions Try one or more of the following MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray 2 Check for pape
112. estetse 177 CII POCA AG e M 178 Ghost4mages Rte ette e tet CREE 178 Gray ACK OUI ee 179 MAES a E AE AE ee 179 Paper Curl Ss ine Anae NANREN NNR tha ta de i t i i i ERER 180 Print irregulafities s erede R E EE A a AAA RERET 180 Printistoo datrk AAEE A EEE TEE EEEE OA etras ethane EA 181 PRIMES TOOLING sacs cicssscctccocechecsccenscrsecteseozetecedtnsecsdeetesvdzetecdsasecrdecteseazetecedsnsssedectaseyustovtustonstars cup deceowstuntcnetard E iiin 182 RECALLING OTS CES oe oet ie eei dieere tree o e esas sod pae Race ee ge teet aee eise gn 183 SK WCC IN 8101 em 183 Solid black Or White streaks tI etre deterrere eer edens 183 tollo Karolko ah DAC SS M E D E 184 Streaked horizorital lines t tet tee estet aet eee te Ree ieoa Skedi S beteta riS asa SPEE Shies 184 Streaked vertical lines o e ettet eet ettet et tete nte teet etre denriets 185 Toner fog or background shading appears on the page sssecsssscssesccssescsseeessescesscecssecssseesseecsssscesnsccsneceeseceesncesseeessees 186 MehssiecrolBe m 186 Toner pecks ee RN Rd pique traded det mentis 187 Transparency print quality is POO esssseecsescssecsssesseesseecseccssecsseessccsseceseesssesusecssccsseesseesseesueesssccsseesseesuecsueesseecseesseesneestees 187 Contacting Customer SUPPO tareni eisini eee eee e HEY ee aed saved E EEEE e eee E
113. etterhead Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Preprinted Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Colored Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Light Weight Specifies the relative weight of the paper loaded in a specific tray Light Heavy Weight Specifies the relative weight of the paper loaded in a specific tray Heavy Rough Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Custom lt x gt Specifies the relative weight of the custom paper type loaded in a specific tray Light Notes Normal Heavy Normal is the factory default setting Settings appear only if the custom type is supported Paper Loading menu Paper trays require paper to be loaded differently for one sided or two sided duplex printing However if the specified paper is loaded in the duplex orientation the Duplex setting permits correct printing of both one sided or two sided duplex print jobs without having to reload the paper When one sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh a blank page is inserted so that the one si
114. etting Vertical Positioning depends on the number of images and whether the images are in portrait or landscape orientation Orientation Specifies the orientation of a multiple page sheet Auto Note Auto is the factory default setting The printer chooses between portrait and Landscape landscape Portrait Understanding printer menus 131 Menu item Description N up Border Prints a border around each page image when using N up pages sides None Note None is the factory default setting Solid Staple Job Specifies whether print jobs are stapled Off Notes On This menu item is available only when the StapleSmart Finisher is installed Offis the factory default setting Print jobs are not stapled Envelopes are not stapled Offset Pages Stacks copies or print jobs into staggered sets in an output bin off Notes Between Jobs m e Between Copies This menu item appears only when the StapleSmart Finisher is installed Offis the factory default setting No pages are offset during the print job Between Jobs offsets each print job Between Copies offsets each copy of a print job Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note 600 dpi is the factory default setting The printer driver default is 1200 IQ 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enhances the printed quality of small fonts and graphics off N
115. etwork configuration information 38 installation using Macintosh 41 installation using Windows 39 X XPS menu 134 Index 206 InfoPrint Solutions Company Printed in USA G510 7577 01
116. firmation message Security Audit Log menu Export Log Enables an authorized user to export the security log Notes e To export the log from the printer control panel a flash drive must be attached to the printer From the Embedded Web Server the log can be downloaded to a computer Delete Log Specifies whether audit logs are deleted Delete now Note Delete Now is the factory default setting Do not delete Configure Log Specifies whether and how the audit logs are created Enable Audit Enable Remote Syslog Remote Syslog Facility Severity of events to log Note Factory default settings enable the security audit log Set Date Time menu View Date Time Lets you view the current date and time settings for the printer Set Date Time Note Date Time is set in YYYY MM DD HH MM format lt input date time gt Time Zone Note GMT is the factory default setting lt list of time zones gt Understanding printer menus 123 Menu item Description Observe DST Note On is the factory default setting and uses the applicable Daylight Saving Time On associated with the Time Zone setting Off Enable NTP Enables Network Time Protocol which synchronizes the clocks of devices on a On network i off Note On is the factory default setting J Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the di
117. for the USB Buffer disable or reduce the size of the parallel serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes e Off is the factory default setting The On setting buffers jobs on the printer hard disk The Auto setting buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Mac Binary PS On Sets the printer to process Macintosh binary PostScript print jobs Notes Off Auta Auto is the factory default setting The Off setting filters print jobs using the standard protocol The On setting processes raw binary PostScript print jobs USB With ENA Sets the network address netmask or gateway information for an external print ENA Address server that is attached to the printer using a USB cable ENA Netmask Note This menu item is available only if the printer is attached to an external print ENA Gateway server through the USB port i Understanding printer menus 114 Parallel lt x gt menu This menu appears only if an optional parallel card is installed Menu item Description PCL Smar
118. fy the network connection This page also provides important information that aids network printing configuration Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly Note If you have not made any menu item settings changes yet then the menu settings page lists all the factory default settings Once you select and save other settings from the menus they replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again choose another value and save it To restore the factory default settings see Restoring the factory default settings on page 168 1 Make sure the printer is on and Ready appears 2 From the printer control panel press amp 3 Press the arrow buttons until J Reports appears and then press 4 Press the arrow buttons until J Menu Settings Page appears and then press Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 Make sure the printer is on and Ready appears 2 From the printer control panel press amp 3 Press the arrow buttons until Presoris appears and then press 4 Press the arrow buttons until V Network Setup Page appears and then press Note If
119. g oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties Do not use labels with exposed adhesive Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Be sure adhesive backing does not reach to the sheet edge Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible remove a 1 6 mm 0 06 in strip on the leading and driver edge and use a non oozing adhesive Portrait orientation works best especially when printing bar codes Tips on using card stock Card stockis heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Feed card stock from a 250 sheet tray a 550 sheet tray or the multipurpose feeder Make sure the Paper Type is Card Stock Select the appropriate Paper Texture setting Be aware that preprinting perforation a
120. g does not work 172 unexpected page breaks occur 173 troubleshooting print quality blank pages 177 clipped images 178 ghost images 178 gray background 179 poor transparency quality 187 print irregularities 180 print is too dark 181 print is too light 182 print quality test pages 177 repeating defects 183 skewed print 183 solid black streaks 183 solid color pages 184 solid white streaks 183 streaked horizontal lines 184 streaked vertical lines 185 toner fog or background shading 186 toner rubs off 186 toner specks 187 troubleshooting printer options 2000 sheet tray 174 5 bin mailbox 175 duplex unit 175 envelope feeder 174 flash memory card 175 hard disk with adapter 175 high capacity output expander 175 Internal Solutions Port 176 memory card 175 option not working 173 output expander 175 paper trays 174 StapleSmart finisher 175 U Universal Paper Size setting 50 Universal Setup menu 104 unlinking trays 62 Unsupported disk 155 Unsupported USB device please remove 155 Unsupported USB hub please remove 155 USB drive removed 155 USB port 35 USB USB lt x gt 155 Utilities menu 133 V Verify print jobs 74 printing for Macintosh users 74 printing for Windows users 74 View supplies 155 viewing reports 167 W Waiting 155 Windows wireless network installation 39 wired network setup using Windows 43 wired networking using Macintosh 43 Wireless menu 111 wireless n
121. he and MingMT Bodoni Marigold Light Bookman MonaLisa Recut Chicago Monaco Clarendon New CenturySbk Cooper Black New York Copperplate Optima Coronet Oxford Courier Palatino Eurostile StempelGaramond Garamond Taffy Geneva Times Gill Sans TimesNewRoman Goudy Univers Helvetica Zapf Chancery Hoefler Text I elute Font Size Sets the default font size for HTML documents 1 255 pt Notes 12 ptis the factory default setting Font size can be increased in 1 point increments Scale Scales the default font for HTML documents 1 400 Notes 100 is the factory default setting Scaling can be increased in 196 increments Orientation Sets the page orientation for HTML documents Portrait Note Portrait is the factory default setting Landscape Understanding printer menus 138 Menu item Description Margin Size Sets the page margin for HTML documents 8 255 mm Notes e 19mm is the factory default setting Margin size can be increased in 1 mm increments Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note Print is the factory default setting Print Image menu Menu item Description Rev Portrait Rev Landscape Flash Drive menu Auto Fit Selects the optimal paper size scaling and orientation On Notes Off Onis the factory default setting The On setting overrides scaling and orientation settings for some images Invert Inverts bi tona
122. he current setting View Address Note These settings can be changed only from the Embedded Web View Router Address Server Enable DHCPv6 Enables DHCPv6 in the printer On Note On is the factory default setting Off Wireless menu Use the following menu items to view or configure the wireless internal print server settings Note This menu is available only for models connected to a wireless network This menu is available from the Network Ports menu Network Ports gt Network x gt Net x Setup gt Wireless Network Mode Specifies the network mode Infrastructure Notes Ad hoc Infrastructure modeletsthe printer access a networkusing an access point Adhocisthe factory default setting Ad hoc mode configures the printer for wireless networking directly between it and a computer Compatibility Specifies the wireless standard for the wireless network 802 11n 802 11b g 802 11b g n Choose Network Lets you select an available network for the printer to use list of available networks View Signal Quality Lets you view the quality of the wireless connection View Security Mode Lets you view the encryption method for the wireless connection Disabled indicates that the wireless network is not encrypted MILL AppleTalk menu This menu is available from the Network Ports menu Understanding printer menus 111 Network Ports gt Standard Network or Network x gt Std Network Setup
123. he same size and type of paper in each tray to be linked Move the paper guides to the correct positions for the paper size loaded in each tray Use THE SAME PAPER SIZE AND PAPER TYPE SETTINGS e Print a menu settings page and compare the settings for each tray f necessary adjust the settings from the Paper Size Type menu Note The multipurpose feeder does not automatically sense the paper size You must set the size from the Paper Size Type menu Large jobs do not collate These are possible solutions Try one or more of the following Make sure COLLATE is SET TO ON From the Finishing menu or Print Properties set Collate to On Note Setting Collate to Off in the software overrides the setting in the Finishing menu REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Troubleshooting 172 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk Unexpected page breaks occur Increase the Print Timeout value 1 From the printer control panel press amp 2 Press the arrow buttons until settings appears and then press 3 Press the arrow buttons until setup Menu appears and then press 4 Press the arrow buttons until d oiseoits appears and then press 5 Press the arrow buttons until V Print Timeout appears and then press 6 Pr
124. his menu item to be available Selecting Print prints a list of statistics Clear deletes all job statistics stored on the printer hard disk e The Clear selection will not appear if Job Accounting is set to MarkTrack using NPA Hex Trace Assists in isolating the source of a print job problem Activate Notes When Activate is selected all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed To exit or deactivate Hex Trace turn the printer off or reset the printer Coverage Estimator Provides an estimate of the percentage coverage of black on a page The estimate LCD Brightness 1 10 XPS menu Menu item Description Print Error Pages Off On Off is printed on a separate page at the end of each print job On Note Off is the factory default setting LCD Contrast Adjusts the contrast lighting of the display 1 10 Notes e 5 is the factory default setting A higher setting makes the display appear lighter Alower setting makes the display appear darker Adjusts the brightness of the backlight on the display Notes e 5is the factory default setting A higher setting makes the display appear lighter A lower setting makes the display appear darker Prints a page containing information on errors including XML markup errors Note Off is the factory default setting Understanding printer menus 134 PDF menu Me
125. idge 147 Install tray x 147 installation wireless network 39 41 installing options in driver 37 printer software 37 installing options order of installation 33 Index 201 installing printer software adding options 37 Internal Solutions Port installing 22 troubleshooting 176 Internal Solutions Port network changing port settings 46 Invalid Engine Code 147 Invalid Network Code 148 Invalid PIN 148 IPv6 menu 110 jams avoiding 80 locating jam areas 81 locations 81 numbers 81 jams clearing 200 81 201 81 202 and 203 82 230 83 231 239 optional duplex 85 241 245 87 250 87 260 88 271 279 89 280 paper jams 89 283 staple jam 91 stapler 91 L labels tips on using 73 letterhead loading 2000 sheet tray 54 loading multipurpose feeder 58 loading trays 51 tips on using 71 LexLink menu 113 linking exit bins 62 linking trays 62 Load src with x 148 Load manual feeder with x 148 Load staples 148 loading 2000 sheet tray 54 250 sheet tray standard or optional 51 550 sheet tray standard or optional 51 card stock 58 envelopes 58 60 letterhead in 2000 sheet tray 54 letterhead in multipurpose feeder 58 letterhead in trays 51 multipurpose feeder 58 transparencies 58 Macintosh wireless network installation 41 memory card installing 19 troubleshooting 175 Menu access turned off by system administrator 148 menu settings page printing 36 m
126. ility or Print Center From the Printer List choose Add Select the printer from the list 6 Click Add b For AppleTalk printing UAWN In Mac OS X version 10 5 1 From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add au UN In Mac OS X version 10 4 and earlier From the Finder desktop choose Go gt Applications Double click the Utilities folder Locate and double click Print Center or Printer Setup Utility From the Printer List choose Add Choose the Default Browser tab Click More Printers From the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone Select the printer from the list Click Add O OON AU BPWHN Installing the printer on a wired network Use the following instructions to install the printer on a wired network These instructions apply to Ethernet and fiber optic network connections Additional printer setup 43 Before you install the printer on a wired network make sure that You have completed the initial setup of the printer The printer is connected to your network with the appropriate type of cable For Windows users 1 Insert the Software and Documentation CD Wait for the Welcome screen to appear If the CD does not launch after a minute then do the following a Click 9 or click Start and then click Run b Inthe Start Sea
127. in a specific tray Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specifies the relative weight of the card stock loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Transparency Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Recycled Weight Specifies the relative weight of the recycled paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Labels Weight Specifies the relative weight of the labels loaded in a specific tray Light Notes Normal Heavy Normal is the factory default setting Single sided paperlabels designed for laser printers are supported for occasional use no more than 20 pages a month Vinyl pharmacy and dual web labels are not supported Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Understanding printer menus 100 Menu item Description Rough Envelope Weight Specifies the relative weight of the rough envelopes loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy L
128. in two trays and the Paper Size and Paper Type Oficio settings match then the trays are automatically linked When one tray Folio is empty the job prints using the linked tray Statement Automatic size sensing is not supported for Oficio Folio or Statement Universal paper sizes The 2000 sheet tray supports A4 Letter and Legal paper sizes Appears only if Tray Size Sensing is turned off For more information contact Customer Support Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 94 Tray x Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type x Specifies the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays e favailable a user defined name will appear instead of Custom Type x Usethis menu item to configure automatic tray linking If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the job prints using the linked tray MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the pa
129. ing considered for use before buying large quantities When printing on transparencies Feed transparencies from a 250 sheet tray a 550 sheet tray or the multipurpose feeder Use transparencies designed specifically for laser printers Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 230 C 446 F without melting discoloring offsetting or releasing hazardous emissions Use transparencies that are 138 146 g m 37 39 Ib bond in weight To prevent print quality problems avoid getting fingerprints on the transparencies Before loading transparencies fan the stack to prevent sheets from sticking together Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities When printing on envelopes Feed envelopes from the multipurpose feeder or the optional envelope feeder Set the Paper Type to Envelope and select the envelope size Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For the best performance use envelopes made from 90 g m 24 Ib bond paper Use up to 105 g m 28 Ib bond weight for envelopes as long as the cotton content is 25 or less All cotton envelopes must not exceed 90 g m 24 Ib bond weight Use only ne
130. ing is connected to the same wireless network where you want to set up the printer 1 Connect the power cable and then turn the printer on Make sure the printer and computer are fully on and ready Do not connect the USB cable until instructed to do so on the screen Additional printer setup 39 Nn Oo U dA W Insert the Software and Documentation CD Click Install Click Agree Click Suggested Click Wireless Network Attach Connect the cables in the following order a Temporarily connect a USB cable between the computer on the wireless network and the printer Note After the printer is configured the software will instruct you to disconnect the temporary USB cable so you can print wirelessly b If your printer has faxing capabilities then connect the telephone cable 8 Follow the on screen instructions to complete the software installation 9 Toallow other computers on the wireless network to use the wireless printer follow steps 2 through 6 and step 8 for each computer Additional printer setup 40 Installing the printer on a wireless network Macintosh Prepare to configure the printer 1 Locate the printer MAC address on the sheet that shipped with the printer Write the last six digits of the MAC address in the space provided below MAC address on Enter the printer information 1 Access the AirPort options In Mac OS X version 10 5 or later a From the Apple menu choose System Pref
131. ing printer menus 135 Menu item Description Font Name Identifies a specific font and the option where it is stored lt list of available fonts gt Notes Courier 10 is the factory default setting The font source abbreviation is R for Resident F for Flash K for Disk and D for download Symbol Set Specifies the symbol set for each font name 10U PC 8 Notes 12U PC 850 10U PC 8is the US factory default setting 12U PC 850 is the international factory default setting Asymbol setis a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Changes the point size for scalable typographic fonts Point Size Notes 1 00 1008 00 12isthe factory default setting PointSizereferstothe heightofthe characters in thefont One pointequals approximately 1 72 of an inch e Point sizes can be increased or decreased in 0 25 point increments PCL Emulation Settings Specifies the font pitch for scalable monospaced fonts Pitch Notes 0 08 100 10isthe factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments e For nonscalable monospaced fonts the pitch appears on the display but cannot be changed PCL Emulation Sett
132. ings Specifies the orientation of text and graphics on the page Orientation Notes Portrait Landscape Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Specifies the number of lines that print on each page Lines per Page Notes 1 255 e 64is the US factory default setting 68 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the desired Paper Size and Orientation before setting Lines per Page Understanding printer menus 136 Menu item Description PCL Emulation Settings A4 Width 198mm 203 mm Sets the printer to print on A4 size paper Notes e 198 mm is the factory default setting The 203 mm setting sets the width of the page to allow the printing of eighty 10 pitch characters PCL Emulation Settings Specifies whether the printer automatically performs a carriage return after a Auto CR after LF line feed control command On Note Off is the factory default setting Off PCL Emulation Settings Specifies whetherthe printer automatically performs a line feed aftera carriage Auto LF after CR return control command On Note Off is the factory default setting Off Tray Renumber Assign MP Feeder Off None 0 199
133. int on a specific size or type of paper adjust the paper size or type settings to match the loaded paper or select the appropriate tray or feeder c Click OK and then click Print For Macintosh users a Customize the settings as needed in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings as needed Note To print on a specific paper type adjust the paper type setting to match the loaded paper or select the appropriate tray or feeder 3 Click Print Printing on specialty media Tips on using letterhead Useletterhead designed specifically for laser printers Print samples on the letterhead being considered for use before buying large quantities Before loading letterhead fan the stack to prevent sheets from sticking together Page orientation is important when printing on letterhead For information on how to load letterhead see Loading the standard or optional 250 sheet or 550 sheet tray on page 51 Loading the 2000 sheet tray on page 54 Printing 71 Loading the multipurpose feeder on page 58 Tips on using transparencies Print samples on the transparencies be
134. inter control panel change these settings from the Quality menu For Windows users change these settings from Print Properties For Macintosh users change these settings from the Print dialog and pop up menus THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog THE TONER IS LOW When 88 Cartridge Low appears order a new print cartridge THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge Troubleshooting 182 Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28 3 mm 1 11 in Replace the transfer roller if the defects occur every 51 7 mm 2 04 in Replace the print cartridge if the defects occur every 47 8 mm 1 88 in 96 8 mm 3 81 in Replace the fuser if the defects occur every 88 0 mm 3 46 in e 952 mm 3 75 in Skewed print These are possible solutions Try one or more of the following
135. ion est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Taiwan NCC RF notice statement NCCAA Fern a it ea Mite Ath ERAS JERE A 258 RE te S ERE MATERA R RHE RHE EHEHE A RATES RRS aA RA FERSY gt EBSA WANE fit THES ae PHASER ARRE EIFE CURE oe RRA Orat ok DAE ERER NEE H PE EC pim TS Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Notices 194 Compliance is indicated by the CE marking A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Su
136. ipt emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job requires it regardless of the default printer language Notes Onisthe factory default setting When the Off setting is used the printer does not examine incoming data e WhentheOffsetting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Network Buffer Auto 3Kto maximum size allowed Sets the size of the network input buffer Notes Autois the factory default setting The value can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB b
137. is License Agreement and any attempt to do so shall be void UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Licensor as eligible for the upgrade After upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Licensor in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This License Agreement applies to updates or supplements to the original Software Program provided by Licensor unless Licensor provides other terms along with the update or supplement TERM This License Agreement is effective unless terminated or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in any form or as otherwise described herein Licensor may terminate your license upon notice if y
138. ith respect to the Software Program and requested by you Licensor agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirectly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY You and Licensor agree to form this License Agreement electronically This means that when you click the Agree or Yes button on this page or use this product you acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Licensor CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority in the place you sign this License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract ENTIRE AGREEMENT This License Agreement including any addendum or amendment to this License Agreementthat is included with the Software Program is the entire agreement between you and Licensor relating to the Software Program Except as otherwise provided for herein these terms and co
139. ith the duplex unit and then lower the printer into place CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely Additional printer setup 34 Removing an optional duplex unit Warning Potential Damage Lifting the printer from the duplex unit without pushing in the safety latches could damage the latches To remove the duplex unit push in the safety latches on both sides of the duplex unit until they click and stay recessed and then lift the printer Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable Be sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port 1 USB port 2 Ethernet port Additional printer setup 35 Verifying printer setup Once all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and install it again e Network setup page lf your printer is a network model and is attached to a network print a network setup page to veri
140. jams optional external duplex unit Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door 2 Remove the jammed paper Clearing jams 85 3 Close the rear duplex door 4 Press v Front paper jams 1 Remove the standard tray from the printer 2 Remove the duplex jam access tray 3 Raise the recessed duplex bar 4 Remove the jammed paper 5 Replace the duplex jam access tray Clearing jams 86 6 Insert the standard tray 7 Press v 241 245 paper jams 1 Pull out the tray indicated on the display 2 Remove any jammed paper and then insert the tray 3 Press v 4 If the jam message persists for a 250 sheet or 550 sheet tray then remove the tray from the printer 5 Remove the jammed paper and then insert the tray 6 Press v 250 paper jam 1 Remove the paper from the multipurpose feeder Clearing jams 87 2 Flex the sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Load the paper into the multipurpose feeder 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper 5 Press v 260 paper jam The envelope feeder feeds envelopes from the bottom of the stack the bottom envelope will be the one that is jammed 1 Lift the envelope weight and then remove all the envelopes 2 If the jammed envelope has en
141. k Print side facedown for single sided printing Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed With an optional StapleSmart II Finisher Without an optional StapleSmart II Finisher Single sided printing em Single sided printing EEO Duplex two sided printing Duplex two sided printing Note Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper Do not overload the tray 6 If necessary adjust the paper guides to lightly touch the sides of the stack and lock the length guide for the paper sizes indicated on the tray Loading paper and specialty media 53 7 Insert the tray 8 If adifferent type of paper was loaded than the type previously loaded in the tray then change the Paper Type setting for the tray from the printer control panel Loading the 2000 sheet tray 1 Pull the tray out 2 Pull up and slide the width guide to the correct position for the paper size being loaded Loading paper and specialty media 54 3 Unlock the length guide 4 Push the length guide release latch to raise the length guide slide the guide to the correct position for the paper size being loaded and then lock the guide Loading paper and specialty media 55 5 Flex the sheets back and forth to loosen them and then fan them Do
142. king 16 paper drawers 33 ports 16 printer hard disk 29 ordering print cartridges 164 Overflow bin full 150 P paper characteristics 64 letterhead 65 preprinted forms 65 recycled 66 selecting 65 selecting weight 100 setting size 50 setting type 50 storing 67 unacceptable 65 Universal Paper Size 104 Universal size setting 50 paper drawers installing 33 paper feed troubleshooting message remains after jam is cleared 176 page that jammed does not reprint 177 paper jams avoiding 80 Paper Loading menu 101 Paper Size Type menu 94 paper sizes supported by the printer 67 Paper Texture menu 98 paper types duplex support 69 supported by output bins 69 supported by printer 69 where to load 69 Paper Weight menu 100 paper weights supported by output bins 69 Parallel 150 Parallel xx 150 Parallel x menu 115 PCL Emul menu 135 PDF menu 135 port settings configuring 46 PostScript menu 135 Power Saver 150 adjusting 167 print cartridges ordering 164 print job canceling from Macintosh 78 canceling from the printer control panel 78 canceling from Windows 78 print quality test pages printing 77 print quality troubleshooting blank pages 177 clipped images 178 ghost images 178 gray background 179 poor transparency quality 187 print irregularities 180 print is too dark 181 print is too light 182 print quality test pages 177 repeating defects 183 skewed print 183 solid black streaks 183 solid color pages 184 solid
143. l You cannot print files for which you do not have printing permissions To print from a flash drive 1 Make sure the printer is on and Ready appears 2 Insert a flash drive into the front USB port Notes f you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores it e f you insert the flash drive while the printer is printing other jobs then Printer Busy appears After the other jobs are processed you may need to view the held jobs list to print documents from the flash drive 3 Press the down arrow button until J appears next to the document you want to print and then press Note Folders found on the flash drive appear as folders File names are appended by the extension type for example jpg 4 Press to print one copy or enter the number of copies using the keypad and then press to initiate the print job Note Do not remove the flash drive from the printer until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen you can still print pdf files from the flash drive as held jobs Printing 76 Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer 1 Make sure the printer is on and Ready appears 2 From the printer control panel press amp 3 Press the arrow buttons until W reports appears and th
144. l monochrome images On Notes Off Offis the factory default setting Thefont size can be increased in 1 point increments This setting does not apply to GIF or JPEG images Scaling Scales the image to fit the selected paper size Anchor Top Left Notes Best Fit Nm AnchorCenter Best Fit is the factory default setting Fit Height Width When Auto Fit is set to On Scaling is automatically set to Best Fit Fit Height Fit Width Orientation Sets the image orientation Portrait Note Portrait is the factory default setting Landscape Copies 1 999 Specifies a default number of copies for each print job Note 1 is the factory default setting Understanding printer menus 139 Menu item Description Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Paper Source Sets a default paper source for all print jobs Tray lt x gt Note Tray 1 standard tray is the factory default setting MP Feeder Manual Paper Manual Env Collate Stacks the pages of a print job in sequence when printing multiple copies Note On is the factory default setting Sides Duplex Controls whether the job prints on one side or both sides of the paper 2 sided Note 1 sided is the factory default setting 1 sided Staple Specifies whether print jobs are stapled Off Notes On e This menu item is available only when the StapleSmart II Finisher is installed Offis the factory default setting Print jobs are not stapled Duplex Binding Defines the
145. lacessalabassblabassulatessiss 108 Network Card metu tete diede NEAS 109 MEG Uis 109 IPG IMME MU e 110 Wireless menu e re ere re re sn est ese ese SLE ipa ape reca icerc certc eicere cerei GREG 111 Contents 4 fa veje 3E Sete E eree et iaeoe si oiera 111 NetWare miel eere EE EE AAA AARE 112 ES elsi X 113 Standard USB menu ee tie ede ete etate tte tei eitis 113 EE TE T Ee eia 115 Ser eal ca 117 SMTP Setup MENU errin ia aR AAE interiore a eei rera 119 SECUPILY TT DU ooo oie e DIRE Sed nd n i pd diei is a ik niin a eii iiie eiei 120 Miscellaneo s menu teeth eed aae oen Umen etes 120 Confidential Print melle eite e Ene e RR IER ERN eT DA O Ee vie ese eed 121 Bois flea Baleum 121 SOCUPItYAUCIT LOG MENU Nee M 123 Set Date Time mer eee eie ei IR Er Er Er Ert Ert E ren R 123 Settings MENU oos Da indicia Ken capui Sou tuscan a ventas dw eld dan caw a ena eevee Ge o 124 General Settings mien AS ERR AU EHE ARE HIER RUN E ccuaeeaneadeve TAINEN T A eas 124 Emu G G 128 Finishing menu H 130 Quality POM Ub sa e ne E e E ERI AE II E E RENE HS EE iiie Re 132 Utilities MeN sse
146. largeamount of resources required for Automatic Wiping activating this option may decrease printer performance especially if the printer requires hard disk space faster than it can be wiped and returned to service Understanding printer menus 121 Menu item Description Manual Wiping Disk Wiping erases only print job data that is not currently in use by the file system Start now from the printer hard disk All permanent data on the printer hard disk is preserved Do not start now such as downloaded fonts macros and held jobs Manual Wiping overwrites all disk space that has been used to hold data from a print job that has been processed i e printed This type of wipe does not erase any information related to an unprocessed print job Notes This menu item appears only if a formatted non defective printer hard disk is installed Do not start now is the default setting e f the Disk Wiping access control is activated then a user must successfully authenticate and have the required authorization in order to initiate the disk wipe Automatic Method Disk Wiping erases only print job data that is not currently in use by the file system Single pass from the printer hard disk All permanent data on the printer hard disk is preserved Multiple pass such as downloaded fonts macros and held jobs Notes This menu item appears only if a formatted non defective printer hard disk is installed Single pass i
147. ll print jobs 2 sided Notes 1 sided 1sided is the factory default setting To set 2 sided printing from the software program for Windows users click File Print and then click Properties Preferences Options or Setup for Macintosh users choose File Print and then adjust the settings from the Print dialog and pop up menus Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of Long Edge the page is oriented in relation to the printing on the front of the page Short Edge Notes Long Edge is the factory default setting Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages Copies Specifies a default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Understanding printer menus 130 Menu item Description Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Stacks the pages of a print job in sequence when printing multiple copies Notes Offis the factory default setting No pages will be collated The On setting stacks the print job sequentially Both settings print the entire job the number of times specifi
148. lored Bin Light Bin Heavy Bin Rough Cotton Bin Custom x Bin Reports menu Menu Settings Page Prints a report containing information about paper loaded into trays installed memory the total page count alarms timeouts the printer control panel language the TCP IP address the status of supplies the status of the network connection and other information Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Understanding printer menus 105 Network Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only for network printers or printers connected to print servers Network lt x gt Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Notes e Thismenu item is available when more than one network option is installed This menu item appears only for network printers or printers connected to print servers Profiles List Prints a list of profiles stored in the printer NetWare Setup Page Prints a report containing NetWare specific information about the network settings Note This menu item appears only for printers with an internal print server installed Print Fonts Prints a report in English of all the fonts available for the printer language PCL
149. ly grounded outlet 5 Turn the printer power back on 56 Parallel port x disabled x is the number of the parallel port Try one or more of the following Press the arrow buttons until V continue appears and then press to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffer menu item is not set to Disabled 56 Serial port x disabled x is the number of the serial port Try one or more of the following Press the arrow buttons until Pcontinus appears and then press to clear the message The printer discards any data received through the serial port Make sure the Serial Buffer menu item is not set to Disabled Understanding printer messages 159 56 Standard parallel port disabled Try one or more of the following Press the arrow buttons until M coatinus appears and then press to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffer menu item is not set to Disabled 56 Standard USB port disabled Try one or more of the following Press the arrow buttons until Pcsneinue appears and then press to clear the message The printer discards any data received through the USB port Make sure the USB Buffer menu item is not set to Disabled 57 Configuration change some held jobs were not restored Since the time the jobs were stored on the printer hard disk some
150. may be defective and require replacing 54 Serial option x error x is the number of the serial option Try one or more of the following Checkthat the serial cable is connected correctly and is the proper one for the serial port e Check that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and host computer Press the arrow buttons until g oostinue appears and then press x to continue printing Turn the printer off and then back on to reset the printer Understanding printer messages 158 54 Network lt x gt software error Try one or more of the following Press the arrow buttons until continue appears and then press to continue printing Turn the printer off and then back on to reset the printer Upgrade flash the network firmware in the printer or print server 54 Standard network software error Try one or more of the following Press the arrow buttons until g osntisus appears and then press to continue printing Turn the printer off and then back on to reset the printer Upgrade flash the network firmware in the printer or print server 55 Unsupported option in slot x x is a slot on the printer system board Try one or more of the following 1 Turn the printer power off 2 Unplug the power cord from the wall outlet 3 Remove the unsupported option card from the printer system board 4 Connect the power cord to a proper
151. n ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Safety information 9 Refer service or repairs other than those described in the user documentation to a professional service person Ay CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during alightning storm A CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a
152. nc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt star i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFOREUSING THIS PRODUCT BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS SOFTWARE LICENSE AGREEMENT This License Agreement Software License Agreement is a legal agreement between you either an individual or a single entity and the developer of the printing device you purchased Licensor that to the extent your printing
153. nd creasing may significantly affect the print quality and cause jams or other paper handling problems Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230 C 446 F without releasing hazardous emissions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Printing 73 Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Job type Description Confidential Verify When you send a Confidential print job to the printer you must create a PIN from the computer The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the PIN from the printer control panel and choose to print or delete the job When you send a Verify print job the printer prints one copy and holds the remaining copies in printer memory Verify lets you examine the first copy to see if it is satisfactory before
154. nditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this License Agreement any other written agreement signed by youand Licensor relating to your Use of the Software Program To the extent any Licensor policies or programs for support services conflict with the terms of this License Agreement the terms of this License Agreement shall control MICROSOFT CORPORATION NOTICES 1 This product may incorporate intellectual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft com fwlink Linkld 52369 2 This productis based on Microsoft Print Schema technology You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http go microsoft com fwlink Linkld 83288 Notices 199 Index Numerics 1565 Emulation error load emulation option 162 2000 sheet tray loading 54 200 282 Paper jam 162 250 sheet tray standard or optional loading 51 281 paper jam 90 282 paper jam 90 30 Invalid refill change cartridge 156 31 Replace defective cartridge 156 32 Cartridge part number unsupported by device 156 34 Short paper 156 35 Insufficient memory to support Reso
155. nes 66 Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality e For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with relative humidity between 40 and 6096 Store paper in cartons when possible on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Supported paper sizes types and weights Thefollowingtables provide information on standard and optional papersourcesand thetypes of paperthey support Note For an unlisted paper size select the closest arger listed size Paper sizes supported by the printer Note An optional 250 sheet Universally Adjustable Tray is available for sizes smaller than A5 such as index cards Paper size Dimensions 250 or Optional Multipurpose Duplex unit 550 sheet trays 2000 sheet tray feeder standard or optional A4 210 x 297 mm J v v v 8 3 x 11 7 in A5 148 x 210 mm J X v V 5 8 x 8 3 in A6 105 x 148 mm X X J X 4 1 x 5 8 in JIS B5 182 x 257 mm v X J v 7 2 x 10 1 in Letter 216x279 mm v v J J 8 5 x 11 in Legal 216x356 mm v v v v 8 5 x 14 in Executive 184 x 267 mm J X J v 7 3 x 10 5 in Oficio 216x340 mm JV X JV J 8 5 x 13 4 in
156. nly the standard exit bin supports this size This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application To support duplexing the Universal width must be between 148 mm 5 8 in and 216 mm 8 5 in Universal length must be between 182 mm 7 2 in and 356 mm 14 in J Paper and specialty media guidelines 68 Paper types and weights supported by the printer The printer engine supports 60 176 g m 16 47 Ib paper weights The duplex unit supports 63 170 g m 17 45 Ib paper weights Paper type 250 or 550 sheet Optional Multipurpose feeder Duplex unit trays standardor 2000 sheet tray optional Paper v v v v e Plain Bond Colored Custom Letterhead Light Heavy Preprinted Rough Cotton Recycled Card stock v vV v v Envelopes X X v X Labels v v v v Transparencies v v v v 1 Single sided paper labels designed for laser printers are supported for occasional use no more than 20 pages of labels a month Vinyl pharmacy and dual web labels are not supported d Warning Potential Damage Printing more than 20 pages of paper labels a month may damage the duplex unit Paper types and weights supported by the output bins Use this table to determine the possible output destinations of print jobs which use supported paper types and weights The paper capacity of each output bin is listed in pare
157. not fold or crease the paper Straighten the edges on a level surface Print side facedown for single sided printing 6 Load the paper stack Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single sided printing Single sided printing Loading paper and specialty media 56 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex two sided printing Duplex two sided printing Note Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper Do not overload the tray 7 Insert the tray Loading paper and specialty media 57 Loading the multipurpose feeder 1 Press the release latch and then pull down the multipurpose feeder door 4 Flex the sheets of paper or specialty media back and forth to loosen them and then fan them Do not fold or crease them Straighten the edges on a level surface Paper Avoid touching the print side of transparencies Be careful not to scratch them Loading paper and specialty media 58 Envelopes P amp Transparencies Avoid touching the print side of transparencies Be careful not to scratch them 5 Load the paper or specialty media Slide the sta
158. nter 13 Understanding the printer control panel 1 23 a 9 876 5 Item T Description 1 Display Shows messages and pictures that communicate the status of the printer 2 Navigation buttons Press the up or down arrow buttons to scroll through menus or menu items or to increase or decrease a value when entering numbers Press the left or right arrow buttons to scroll through menu settings also called values or options or to scroll through text that rolls to another screen 3 Select Opens a menu item and displays the available values or settings The current setting is indicated by an asterisk Saves a displayed menu item as the new user default setting Notes When a new setting is saved as the user default setting it remains in effect until a new setting is saved or until factory defaults are restored Settings chosen from a software program can also change or override the user default settings selected from the printer control panel 4 Keypad Enter numbers or symbols on the display Back Returns the display to the previous screen 6 Indicator light Indicates the printer status Off The power is off Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Solid red Operator intervention is needed 7 Stop Stops all printer activity x A list of options is offered once Stopped appears on the display
159. nter is turned off and unplugged from the wall outlet A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the standard exit bin 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to include the standard exit bin Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the paper support and standard exit bin are dry before beginning a new print job Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper For more information see Supplies menu Quality menu and Finishing menu If you need to print several copies you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies
160. ntheses Paper capacity estimations are calculated based on 75 g m 20 Ib paper Paper and specialty media guidelines 69 The finisher supports 60 176 g m 16 47 Ib paper weights Paper type Paper Plain Bond Colored Custom Letterhead Light Heavy Preprinted Rough Cotton Recycled Standard exit bin Optional hardware 350 or 550 sheets 5 Bin Mailbox 500 sheets Output Expander 550 sheets or High Capacity Output Stacker 1850 sheets StapleSmart Il Finisher 500 sheets Card stock Envelopes Labels a el s Transparencies v xX Xx x Xx en xX Xx Xx Xx 1 Supports 60 90 g m 16 24 Ib paper weights le Maximum of 50 sheets of 75 g m 20 Ib paper per stapled packet Results may vary with heavier paper Paper and specialty media guidelines 70 Printing This chapter covers printing printer reports and job cancelation Selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 80 and Storing paper on page 67 Printing a document 1 From the printer control panel Paper menu set the Paper Type and Paper Size to match the loaded paper 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup and then adjust the settings as needed Note To pr
161. nts and found that paper was identified as the primary contributor up to 80 of carbon emissions caused throughout the entire life of a device from design to end of life This is due to the energy intensive manufacturing processes required to make paper Thus we seek to educate customers and partners on minimizing the impact of paper Using recycled paper is one way Eliminating excessive and unnecessary paper consumption is another We are well equipped to help customers minimize printing and copying waste In addition the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices We do not endorse specific suppliers although a converter s product list for special applications is maintained However the following paper choice guidelines will help alleviate the environmental impact of printing 1 Minimize paper consumption 2 Beselective about the origin of wood fiber Buy from suppliers who carry certifications such as the Forestry Stewardship Council FSC or The Program for the Endorsement of Forest Certification PEFC These certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices 3 Choose the most appropriate paper for printing needs normal 75 or 80 g m certified paper lower weight paper or recycled paper Paper and specialty media guideli
162. nu item Description Scale to Fit Scales page content to fit the selected paper size Yes Note No is the factory default setting No Annotations Prints annotations in a PDF Do Not Print Note Do Not Print is the factory default setting Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error PCL Emul menu On Note Off is the factory default setting Off Font Priority Establishes the font search order Resident Notes Flash Disk Resident is the factory default setting Aformatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available The flash memory option or printer hard disk cannot be Read Write Write or password protected Job Buffer Size must not be set to 10096 Font Source Resident Disk Download Flash All Specifies the set of fonts used by the Font Name menu item Notes Resident is the factory default setting It shows the factory default set of fonts downloaded into printer RAM Flash and Disk settings appear onlyifapplicable and show allfonts resident in that option Flash and Disk options must be properly formatted and cannot be Read Write Write or password protected Download appears only if applicable and shows all the fonts downloaded into printer RAM All shows all fonts available to any option Understand
163. o the hard disk The On setting buffers jobs on the printer hard disk The Auto setting buffers print jobs only if the printer is busy processing data from another input port Changingthissettingfromthe printer control panelandthen exiting the menus causes the printer to restart The menu selection is updated Serial Protocol Selects the hardware and software handshaking settings for the serial port DTR Notes DTR DSR XON XOFF DTRis the factory default setting XON XOFF DTR DTR DSR is a hardware handshaking setting XON XOFF DTRDSR XON XOFF is a software handshaking setting XON XOFF DTR and XON XOFF DTR DSR are combined hardware and software handshaking settings Robust XON Determines whether or not the printer communicates availability to the computer On Notes Off Offis the factory default setting This menu item applies only to the serial port if Serial Protocol is set to XON XOFF Baud Specifies the rate at which data can be received through the serial port 1200 Notes 2400 4800 9600 is the factory default setting 9600 138200 172800 230400 and 345600 baud rates are displayed only in the 19200 Standard Serial menu These settings do not appear in the Serial Option or Serial Option 2 menus 38400 57600 115200 138200 172800 230400 345600 Data Bits Specifies the number of data bits that are sent in each transmission frame 7 Note 8 is the factory default setting 8 Understanding printer menus 118
164. on Max Invalid PIN Limits the number of times an invalid PIN can be entered Off Notes 2 10 e Off is the default setting This menu item appears only if a printer hard disk is installed Oncea limit is reached the jobs for that user name and that PIN are deleted Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted bi Notes 1 hour 4 hours Offis the default setting 24 hours f the Job Expiration setting is changed while confidential jobs reside on the 1 week printer RAM or printer hard disk the expiration time for those print jobs does not change to the new default value e Ifthe printer is turned off all confidential jobs held in printer RAM are deleted Disk Wiping menu Menu item Description Automatic Wiping Disk Wiping erases only print job data that is not currently in use by the file system Off from the printer hard disk All permanent data on the printer hard disk is preserved On such as downloaded fonts macros and held jobs Automatic Wiping marks all disk space used by a previous job and does not permit the file system to reuse this space until it has been sanitized Only Automatic Wiping enables users to activate disk wiping without having to take the printer offline for an extended amount of time Notes This menu item appears only if a formatted non defective printer hard disk is installed e Off is the default setting e Dueto the
165. on Protocol Specifies the parallel port protocol Standard Notes Fastbytes Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting The Standard setting tries to resolve parallel port communication problems Honor Init Determines whether or not the printer honors printer hardware initialization On requests from the computer Off Notes Offis the factory default setting The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Parallel Mode 2 On Off Determines whether the parallel port data is sampled onthe leading or trailing edge of strobe Notes e Onis the factory default setting This menu appears only if a standard or optional parallel port is available Mac Binary PS On Off Auto Parallel With ENA ENA Address ENA Netmask ENA Gateway Sets the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting The Off setting filters print jobs using the standard protocol The On setting processes raw binary PostScript print jobs Sets the network address netmask or gateway information for an external print server that is attached to the printer using a parallel cable Note This menu item is available only if the printer is attached to an external print serv
166. on x and y can have the following values Europe the Middle East and Africa Asia Latin America OJA JUU JIN Invalid region Understanding printer messages 157 50 PPDS font error Try one or more of the following Pressthearrowbuttonsuntil Continueappears and then press to clear the message and continue printing The printer cannot find a requested font From the PPDS menu select Best Fit and then select On The printer will find a similar font and reformat the affected text Cancel the current print job 51 Defective flash detected Try one or more of the following Press the arrow buttons until V Continueappears andthen press to clear the message and continue printing Cancel the current print job 52 Not enough free space in flash memory for resources Try one or more of the following Press the arrow buttons until PF continue appears and then press to stop the defragment operation and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted Delete fonts macros and other data stored in flash memory Upgrade to a larger capacity flash memory card 53 Unformatted flash detected Try one or more of the following Press the arrow buttons until g oostinus appears and then press to stop the defragment operation and continue printing e Formatthe flash memory If the error message remains the flash memory
167. onds is the factory default setting Asetting value of 0 disables the timeout e Ifa value of 1 9 is selected then the setting is saved as 10 Banner Page Allows the printer to print a banner page Off Note Off is the factory default setting i On J TCP IP menu Use the following menu items to view or set the TCP IP information Note This menu is available only for network models or printers attached to print servers This menu is available from the Network Ports menu Understanding printer menus 109 Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt TCP IP Menu item Description Activate Activates TCP IP On Note On is the factory default setting Off View Hostname Lets you view the current TCP IP hostname Note This can be changed only from the Embedded Web Server IP Address Lets you view or change the current TCP IP Address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask Lets you view or change the current TCP IP Netmask Gateway Lets you view or change the current TCP IP Gateway Enable DHCP Specifies the DHCP address and parameter assignment setting On Off Enable RARP Specifies the RARP address assignment setting On Note On is the factory default setting Off Enable BOOTP Specifi
168. onnect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Understanding printer messages 146 Install duplex Try one or more of the following Install the duplex unit 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the duplex unit 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Install envelope feeder Try one or more of the following Install the envelope feeder 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the envelope feeder 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Install Tray x Try one or more of the following Install the specified tray 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the specified tray 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Install MICR Cartridge The printer does not have a MICR cartridge installed Install a MICR cartridge to continue printing Invalid Engine Code You need to download valid engine code for the printer For more information contact customer support Note Engine code may be downloaded while this message appears on the display Understanding printer messages 147 Invalid Network Code You need to download valid network prin
169. open ie o ttc ci esi sS EE Eini E is 169 Solving printing DFODIGrisusenitriree ters Ere erne Eier ere e ER ere tuae iQ o p PUES 170 Multiple language PDFs do not print sessssescssssscesesercsscneecsscssscenssencsseneesssessscenssercsseneessscssscenssencsseneesssessscenesenceseneeseees 170 Error message about reading USB drive APPEALS essescsseessecseecsesenecsseesseccsscssscesscesseesseccsscssseesseesseesueecseesseeeseesseessees 170 B oloEe egirojdie d ndm ER 170 Confidential and other held jobs do not Print cessssessssescssescesescesseccsseecsseccesccesssecsssecsseecessscesnsecsucesseeeesnceesseessseeeseees 171 Job takes longer than expected to print sesssscsssssseecssecsecsscsnscsseeesscsssesseecssccsseesseesssesueecssecsseesseesueesseesssecsseenseesneessees 171 Job prints from the wrong tray or on the wrong paper sessssecssssccsesccsseccssesesseccessccsssecsssceeseecsssscesnsccssecesseceesscessseessees 172 Incorrect characters PILI tess see tette eese O OAE E E E ERE 172 Tray linking does not WOK aree petere eee tene pa teet eed ecce eset cedere tete tte en 172 Large jobs do not collate ree e E eda eter itte ttes eb ee debeo choca ebbe dene tete de 172 Unexpected page breaks OCCUIL iecit iecit iei itii eene ciere cire PUR ctio eee eno ced oido 173 Solving option pFODIGRiS sq eee tra erento T TUR periere torre e ae in Fe RE e died 173 Option does not operate correctly or quits after it is installed ou essseesssseccsss
170. optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpack the printer hard disk Note Avoid touching the components on the card Additional printer setup 29 3 Locate the appropriate connector on the system board Note If an optional ISP is currently installed then the printer hard disk must be installed onto the ISP To install a printer hard disk onto the ISP a Using a flathead screwdriver to loosen the screws remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracket b Align the standoffs of the printer hard disk with the holes in the ISP and then press downward on the printer hard disk until the standoffs have seated into place Additional printer setup 30 Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded To install a printer hard disk directly onto the system board
171. or 550 sheets 8 Optional 2000 sheet tray Tray 4 2000 sheets 9 Caster base Not applicable Based on 75 g m 20 Ib paper Up to two 5 bin mailbox units are supported 3 The printer supports up to three output expander units or one output expander combined with one 5 bin mailbox one high capacity output expander not depicted or one stapler unit not depicted Optional duplex unit available for basic model with a 250 sheet standard tray Models with a 550 sheet standard tray may have an internal duplex unit Learning about the printer 12 Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options leave enough room for them also It is important to Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard Provide a flat sturdy and stable surface Keep the printer Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight humidity extremes or temperature fluctuations Clean dry and free of dust Allow the following recommended amount of space around the printer for proper ventilation 1 Right Side 31 cm 12 in 2 Left Side 31 cm 12 in 3 Front 51 cm 20 in 4 Rear 31 cm 12 in 5 Top 137 cm 54 in g Allows for addition of all output options Learning about the pri
172. or on the multipurpose feeder CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it Paper jam message remains after jam is cleared The paper path is not clear Clear jammed paper from the entire paper path and then press Troubleshooting 176 Page that jammed does not reprint after you clear the jam Jam Recovery is set to Off Set Jam Recovery to Auto or On 1 Press amp 2 Press the arrow buttons until P settings appears and then press 3 Press the arrow buttons until V ceneral Settings appears and then press 4 Press the arrow buttons until V Print Recovery appears and then press 5 Press the arrow buttons until V sam Recovery appears and then press 6 Press the arrow buttons until Von or V auto appears and then press Solving print quality problems Isolating print quality problems To help isolate print quality problems print the print quality test pages 1 Turn the printer off 2 From the printer control panel press and hold and the right arrow button while turning the printer on 3 Release both buttons when Performing Self Test appears The printer performs its power on sequence and then Config Menu appears 4 Press the down arrow button until Vert Quality Pgs appears and th
173. ote If you do not know the IP address ofthe printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings 3 Under Other Settings click E mail Alert Setup 4 Select the items for notification and type in the e mail addresses 5 Click Submit Note See your system support person to set up the e mail server Administrative support 166 Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer the network and supplies To view reports from a network printer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address ofthe printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Reports and then click the type of report you want to view Adjusting Power Saver Available settings range from 1 240 minutes The factory default is 30 minutes To increase or decrease the number of minutes before the printer enters Power Saver mode do one of the following Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings and then click General Settings 3 Click Timeouts 4 In the Power Saver box increase or decrease
174. otes Fonts Horizontally e Offis the factory default setting Vertically Fonts applies this setting only to text Both Directions Horizontally darkens horizontal lines of text and images Vertically darkens vertical lines of text and images Both Directions darkens horizontal and vertical lines on text and images Toner Darkness Lightens or darkens the printed output 1 10 Notes 8isthe factory default setting Selecting a smaller number can help conserve toner Understanding printer menus 132 Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings maps electrical On circuit diagrams and flow charts Off Notes Offis the factory default setting Toset Enhance Fine Lines using the Embedded Web Server type the network printer IP address in a browser window Gray Correction Adjusts the gray value of printed output Auto Note Auto is the factory default setting Off Brightness Adjusts or darkens printed output and conserves toner 6 to 6 Notes Ois the factory default setting e A negative value will darken text images and graphics A positive value will lighten them and conserve toner Contrast Adjusts the degree of difference between levels of gray in printed output 0 5 Notes Ois the factory default setting Higher settings show more difference between levels of gray Utilities menu M
175. othness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 176 g m 16 47 Ib bond paper grain long paper is recommended For paper heavier than 176 g m grain short is recommended Paper and specialty media guidelines 64 Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling For detailed information on paper with recycled fiber content see Using recycled paper
176. ou fail to comply with any of the terms of this License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen except as provided under applicable law Notices 198 13 14 15 16 17 18 19 APPLICABLE LAW This Agreement is governed by the laws of the Commonwealth of Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entirely at private expense Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisions or any equivalent agency regulation or contract clause CONSENT TO USE OF DATA You agree that Licensor its affiliates and agents may collect and use information you provide in relation to support services performed w
177. pe NE NNN 164 Moving EGS ICI es aoa sd a seis Gas asec a ge ae eee 165 Before MOVING TNE printer saa ERN RUSO EHE vacsccenondenauenague NRI dens vavdeaeanaentanramenredastvdeneee 165 Contents 5 Moving the printer to another location ssessescseesseeeneesseesseecssccscensecsneesseccsscssseesseesueesseecsscsuseeaseesueesseceusesneeenseesneessees 165 Shipping the prilter o reote teet tto neto t one equ rase epe e p ee p pte a 165 Administrative SUpport 000000000000000000000000000000000000000000000000000 166 USING The Embedded Web SERVER sse irato etta pet irem ee pre e rnb deberet gois Sronse sated Naty onexedeavaxonoete 166 CHECKING the device statischen ortos ae oe e utet tue qu End rt eb a RR 166 Settiq up exmallalerteso aesti sos minded RR e estes oats HM eddie RE RA d ed cos 166 AYA SAAT Ce Dy ect 167 Adjustind POWESaVel caca dpkos etica aae brodo RA EEEE E o baa Recaro 167 Restoring the factory default SettinGS sscsssccssccssecssecseccssscesccssecesccsseceseesseccusecseeesscessecueecssecuecssesseeesseeeneesseesses 168 TrOUDIeShOOUlng ei adc tides HE ert pea tds odas ets 169 Solving basic problems socero Rieti re RE eerie e iod Ere itera bl iini eb Tesis 169 Solving basic printer probl rris ette teet entertain tee entertain ster tee ertet eter 169 Printer control panel display is blank or displays only diamonds eee eeen tentes 169 Embedded Web Server do s not
178. per size loaded in the multipurpose feeder Notes Fromthe Paper menu Configure MP must be set to Cassette in order for MP Feeder Size to appear as a menu item A4isthe international factory default setting Letter is the US factory default setting The multipurpose feeder does not automatically sense paper size The paper size value must be set Appears only if Tray Size Sensing is turned off For more information contact Customer Support Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 95 MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type lt x gt Specifies the type of paper loaded in the multipurpose feeder Notes From the Paper menu Configure MP must be set to Cassette in order for MP Feeder Type to appear as a menu item Plain Paper is the factory default setting Envelope Feeder Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the envelope size loaded in the envelope feeder Note DL Envelope is the international factory default setting 10 Envelope is the US factory default setting Envelope Feeder Type Envelope Rough Envelope Custom Type x Specifies the type of envelope loaded in the envelope feeder Notes Envelope is the
179. play Language setting in the Setup menu and the custom settings in the Serial x Network Infrared LocalTalk and USB menus Restore Held Jobs Try one of the following Press the arrow buttons until V continue appears and then press to restore all held jobs stored on the printer hard disk Press the arrow buttons until V po not restore appears and then press No print jobs will be restored Restoring Held Job s x y x represents the number of jobs being restored y represents the total number of jobs to be restored Try one or more of the following e Wait for the message to clear Press the arrow buttons until Vouit restoring appears and then press to delete unrestored held jobs Understanding printer messages 153 Routine maintenance needed The printer needs to have routine maintenance done Order a maintenance kit which contains all the items necessary to replace the pick rollers the charge roll the transfer roller and the fuser Securely clearing disk space The printer hard disk wiping process needs to recover The message clears when all blocks are cleared Serial x The printer is using a serial cable connection The serial port is the active communication link Some held jobs were lost Try one or more of the following Pressthearrowbuttonsuntil Continueappears andthen press toclearthe message and continue printing Cancel the current print job Staples x emp
180. pport Lexmark International S A Boigny France Refer to the table at the end of the Notices section for further compliance information Products equipped with 2 4GHz Wireless LAN option arein conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Ceo Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark International S A Boigny France Refer to the table at the end of the Notices section for further compliance information Cesky Spole nost Lexmark International Inc t mto prohla uje Ze v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforder
181. printing the remaining copies Once all copies are printed the job is automatically deleted from printer memory Reserve When you send a Reserve print job the printer does not printthejob immediately It stores the jobin memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Repeat M When you send a Repeat print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Other types of held jobs include Profiles from various sources Forms from a kiosk Bookmarks Jobs not printed which are called parked jobs Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after they print Repeat and Reserve jobs continue to be held in the printer until you choose to delete them For Windows Users 1 With a document open click File Print Click Properties Preferences Options or Setup 2 3 Click Other Options and then click Print and Hold 4 Select your job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential job also enter a four digit PIN 5 Click OK or Print and then go to the printer to release the job Printing 74 10 11 From the printer control panel press the arrow b
182. product or Software Program is not otherwise subject to a written software license agreement between you and Licensor or its suppliers governs your use of any Software Program installed on or provided by Licensor for use in connection with your printing product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your printing product Notices 196 1 STATEMENT OF SOFTWARE LIMITED WARRANTY Licensor warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Licensor or an Authorized Licensor Reseller or Distributor Licensor will replace the Software Program should it be determined that the media does not conform to this limited warranty 2 DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LICENSOR AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITH
183. quested paper size and type the total number of printed pages and thetotal numberof copies requested Job Accounting is available only when a printer hard disk is installed and working properly It should not be Read Write or Write protected Job Buffer Size should not be set to 10096 Changing this setting from the printer control panel and then exiting the menus causes the printer to reset The menu selection is updated Understanding printer menus 129 Resource Save Specifies how the printer handles temporary downloads such as On fonts and macros stored in RAM when the printer receives a job Off that requires more memory than is available Notes Offis the factory default setting Off sets the printer to retain the downloads only until memory is needed Downloads are deleted in order to process print jobs The On setting retains the downloads during language changes and printer resets If the printer runs out of memory 38 Memory Fullappears and downloads are not deleted Print All Order Specifies the order in which held and confidential jobs are printed Alphabetically when Print All is selected Newest First Notes Oldest First Alphabetically is the factory default setting Print jobs always appear in alphabetical order on the printer control panel M S Finishing menu Menu item Description Sides Duplex Specifies whether duplex 2 sided printing is set as the default for a
184. r lt ig UM 2 Pull the latch of the staple cartridge holder down and then pull the holder out of the printer 3 Usethe metal tab to lift the staple guard and then remove any loose staples Clearing jams 91 4 Press down on the staple guard until it snaps into place 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place 6 Close the stapler door 7 Press Ly Clearing jams 92 Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings Paper Menu Default Source Paper Size Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Network Ports Active NIC Standard Networl Standard USB Parallel x Serial x SMTP Setup Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page Depending on the printer setup this menu item appears as Standard Network or Network x Security Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date Time Settings General Settings Setup Menu Finishing Menu Quality Menu Utilities Menu XPS Menu PDF Menu Pos
185. r in the tray Press the arrow buttons until P continue appears and then press to clear the message and print the job using a different paper tray Check tray length and width guides and make sure the paper is properly loaded in the tray For Windows users check the Print Properties settings to make sure the print job is requesting the correct paper size and type For Macintosh users check the Print dialog settings to make sure the print job is requesting the correct paper size and type Checkthat the paper size is correctly set For example if the MP Feeder Size is set to Universal make sure the paper is large enough for the data being printed Cancel the current print job 35 Insufficient memory to support Resource Save feature Try one or more of the following Press the arrow buttons until ossicin e appears and then press to disable Resource Save and continue printing Toenable Resource Save after receiving this message make sure the link buffers are set to Auto and then exit the menus to activate the link buffer changes When Ready appears enable Resource Save Install additional memory 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following Press the arrow buttons until V continue appears and then press to stop the defragment process and continue printing Delete fonts macros and other data in printer memory Understanding printer messages
186. r jams or misfeeds 3 Make sure paper guides are aligned against the edges of the paper 4 Make sure the paper tray closes properly RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page but paper jams when it enters or exits the tray then it may not be properly installed Reinstall the paper tray For more information see the hardware setup documentation that came with the paper tray 2000 sheet tray These are possible solutions Try one or more of the following THE ELEVATOR TRAY IS NOT WORKING PROPERLY Make sure the printer is properly connected to the 2000 sheet tray Make sure the printer is turned on THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER Make sure the printer is properly connected to the 2000 sheet tray Make sure the printer is turned on Envelope feeder These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY 1 Adjust the envelope support for the length of envelope you are using 2 For more information see Loading the envelope feeder on page 60 Troubleshooting 174 CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type and paper size settings match the envelopes you are using 1 From
187. rch or Run box type D setup exe where Dis the letter of your CD or DVD drive 2 Click Install Printer and Software 3 Click Agree to agree to the License Agreement 4 Select Suggested and then click Next N QAU 9 Note To configure the printer using a static IP address using IPv6 or to configure printers using scripts select Custom and follow the on screen instructions Select Wired Network Attach and then click Next Select the printer manufacturer from the list Select the printer model from the list and then click Next Select the printer from the list of printers discovered on the network and then click Finish Note If your configured printer does not appear in the list of discovered printers click Add Port and follow the on screen instructions Follow the on screen instructions to complete the installation For Macintosh users 1 2 Allow the network DHCP server to assign an IP address to the printer Print the network setup page from the printer For information on printing a network setup page see Printing a network setup page on page 36 Locate the printer IP address in the TCP IP section of the network setup page You will need the IP address if you are configuring access for computers on a different subnet than the printer Install the drivers and add the printer a Install a PPD file on the computer 1 Insert the Software and Documentation CD in the CD or DVD drive Double click the in
188. regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Temperature information Ambient temperature 15 32 C 60 90 F Shipping temperature 40 60 C 40 140 F Storage temperature 1 60 C 34 140 F J Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product age so ee c 2 GDF Printing 53 dBA 54 dBA 55 dBA Scanning N A Copying N A Ready 30 dBA J Battery notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate Notices 190 Static sensitivity notice y ON This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class Illb 3b laser that is nominally a 7 milliwatt gallium
189. rk Reports menu on page 108 Network Card menu on page 109 TCP IP menu on page 109 IPv6 menu on page 110 Wireless menu on page 111 AppleTalk menu on page 111 NetWare menu on page 112 LexLink menu on page 113 twork Network Reports menu This menu is available from the Network Ports menu Understanding printer menus 108 Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page notes The Setup Page contains information about the network printer settings such as the TCP IP address The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings YY Network Card menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt Network Card Menu item Description View Card Status Lets you view the connection status of the Network Card Connected Disconnected View Card Speed Lets you view the speed of a currently active network card Network Address Lets you view the network addresses UAA LAA Job Timeout Sets the amount of time in seconds that a network print job can take before it 0 225 seconds is canceled Notes 90 sec
190. rks will also require the auto setting Check with your system support person if you are not sure which channel to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key enter up to four in the provided spaces Select the key currently in use on the network by selecting the Default WEP Transmit Key Or WPA or WPA2 passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network No security If your wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended Additional printer setup 38 If you are installing the printer on an 802 1X network using the Advanced method then you may need the following Authentication type Inner authentication type e 802 1X username and password Certificates Note For more information on configuring 802 1X security see the Networking Guide on the Software and Documentation CD Installing the printer on a wireless network Windows Before you install the printer on a wireless network make sure that Anoptional wireless card is installed in your printer Your wireless network is set up and working properly The computer you are us
191. rmation pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Modular component notice This product may contain the following modular component s FCC ID IYLLEXM04001 Industry Canada IC 2376A M04001 Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Notice to users in Brazil Este equipamento opera em carater secundario isto e nao tem direito a protecao contra interferencia prejudicial mesmo de estacoes do mesmo tipo e nao pode causar interferencia a sistemas operando em carater primario Res ANATEL 282 2001 Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device
192. rs and then press 2 Press the arrow buttons to change the paper width setting and then press Submitting Selection appears followed by the Universal Setup menu 3 Press the arrow buttons until Portrait Height appears and then press 4 Press the arrow buttons to change the paper height setting and then press v Submitting Selection appears followed by the Universal Setup menu Loading the standard or optional 250 sheet or 550 sheet tray Although the 250 sheet tray and the 550 sheet tray are different in appearance they require the same process for loading paper Use these instructions to load paper in either tray 1 Pull the tray out Note Do not remove trays while a job prints or while Busy appears on the display Doing so may cause a jam Loading paper and specialty media 51 2 Squeeze the width guide tab inward as shown and move the width guide to the correct position for the paper size being loaded 3 Unlockthelength guide squeeze the length guide tab inward as shown and slide the guide to the correct position for the paper size being loaded Notes Use the size indicators on the bottom of the tray to help position the guides For standard paper sizes lock the length guide 4 Flexthe sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface EL Loading paper and specialty media 52 5 Load the paper stac
193. s the default setting Highly confidential information should be wiped using the Multiple pass method only Manual Method Disk Wiping erases only print job data that is not currently in use by the file system Single pass from the printer hard disk All permanent data on the printer hard disk is preserved Multiple pass such as downloaded fonts macros and held jobs Both manualand scheduled wiping allow the file system to reuse marked disk space without first having to wipe it Notes This menu item appears only if a formatted non defective printer hard disk is installed Single pass is the default setting Highly confidential information should be wiped using the Multiple Pass method only Understanding printer menus 122 Menu item Description Scheduled Method Disk Wiping erases only print job data that is not currently in use by the file system Single pass from the printer hard disk All permanent data on the printer hard disk is preserved Multiple pass such as downloaded fonts macros and held jobs Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it Notes This menu item appears only if a formatted non defective printer hard disk is installed Single pass is the default setting Highly confidential information should be wiped using the Multiple Pass method only Scheduled wipes are initiated without displaying a user warning or con
194. splay English Note All languages may not be available for all printers Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Understanding printer menus 124 Eco Mode Minimizes the use of energy paper or specialty media Off Notes Energy Energy Paper e Off is the factory default setting Off resets the printer to its Panak factory default settings The Energy setting minimizes the power used by the printer Performance may be affected but not print quality Paper minimizes the amount of paper and specialty media needed for a print job Performance may be affected but not print quality Energy Paper minimizes the use of power and of paper and specialty media Quiet Mode Reduces the amount of noise produced by the printer off Notes On Offisthe factory default setting Onconfiguresthe printerto produce aslittle noise as possible Run Initial setup Instructs the printer to run the setup wizard Yes Notes No Yes is the factory default setting After completing the setup wizard by selecting Done at the Country select screen the default becomes No Paper Sizes Notes US Initial setting is determined by your Country selection in the Metric initial setup wizard Changingthis setting also changesthe Units of Measurement setting in the Universal Setup menu and
195. ssing or not installed correctly Insert the cartridge and close all doors and covers Close finisher side door Close the finisher side door to clear the message Defragmenting Flash DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not turn the printer off while this message appears on the display Understanding printer messages 144 Deleting Wait for the message to clear Deleting held jobs Wait for the message to clear Deletion complete Wait for the message to clear Deletion failed Your attempt to delete a file failed 1 Wait for the message to clear 2 Try to delete the file again Disabling DLES Wait for the message to clear Disabling Menus Wait for the message to clear Note While the menus are disabled printer settings cannot be changed from the printer control panel Disk Corrupted The printer attempted to recover a disk but was not able to do so Reformat appears Press x to reformat the disk Note Reformatting the disk deletes all the files currently stored on the disk Disk recovery x y XX DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not power off while the printer is attempting to recover the printer hard disk Disk recovery takes place in several phases The percentage completed during each phase appears on the display Enabling Menus Wait for the message to clear Encrypting disk x y XX DO NOT POWER OF
196. ssing the system board to install internal options Note This task requires a flathead screwdriver CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the system board door 2 Loosen the screw on the system board cover Additional printer setup 17 3 Remove the system board cover 4 Use the illustration below to locate the appropriate connector Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors Firmware and flash memory card connectors 2 Memory card connector 3 Internal Solutions Port or printer hard disk connector Additional printer setup 18 Installing a memory card Note This task requires a flathead screwdriver CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer
197. st consumer waste We test up to 100 post consumer waste content Temperature and humidity conditions Testing chambers simulate climates from all over the world e Moisture content Business papers should have low moisture 4 5 Bending resistance and proper stiffness means optimum feeding through the printer Thickness impacts how much can be loaded into a tray Surface roughness measured in Sheffield units impacts print clarity and how well toner fuses to the paper Surface friction determines how easily sheets can be separated Grain and formation impacts curling which also influences the mechanics of how the paper behaves as it moves through the printer Brightness and texture look and feel Recycled papers are better than ever however the amount of recycled content in a paper affects the degree of control over foreign matter And while recycled papers are one good path to printing in an environmentally responsible manner they are not perfect The energy required to de ink and deal with additives such as colorants and glue often generates more carbon emissions than does normal paper production However using recycled papers enables better resource management overall We concern ourselves with the responsible use of paper in general based on life cycle assessments of its products To gain a better understanding ofthe impact of printers on the environment the company commissioned a number of life cycle assessme
198. staller package for the printer From the Welcome screen click Continue Click Continue again after viewing the Readme file Uds UN Click Continue after viewing the license agreement and then click Agree to accept the terms of the agreement Select a Destination and then click Continue 7 From the Easy Install screen click Install e Additional printer setup 44 8 Type the user password and then click OK All the necessary software is installed on the computer 9 Click Restart when installation is complete b Add the printer e For IP printing In Mac OS X version 10 5 or later 1 au UN From the Apple menu choose System Preferences Click Print amp Fax Click Click IP Type in the IP address of your printer in the Address field Click Add In Mac OS X version 10 4 and earlier 1 au hWN N From the Finder desktop choose Go gt Applications Double click Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Click IP Type in the IP address of your printer in the Address field Click Add e For AppleTalk printing In Mac OS X version 10 5 1 au UN From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add In Mac OS X version 10 4 and earlier 1 On AU UN From the Finder desktop choose Go gt Applications Double click Utilities Doubl
199. supported operating system and using compatible printer software MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING Make sure the internal print server is properly installed and that the printer is connected to the network Print a network setup page and check that the status shows Connected If the status is Not Connected check the network cables and then try printing the network setup page again Contact your system support person to make sure the network is functioning correctly MAKE SURE YOU ARE USING A RECOMMENDED USB SERIAL OR ETHERNET CABLE For more information contact the place where you bought the printer Troubleshooting 170 MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure For more information see the setup documentation that came with the printer Confidential and other held jobs do not print These are possible solutions Try one or more of the following PARTIAL JOB NO JOB OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data Delete the print job and then print it again For PDF documents recreate the PDF and then print it again MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them Job takes longer than expected to print These are possible solutions Try one or more
200. system support person disabled the menus Wait for the message to clear Understanding printer messages 148 Menus are Disabled The printer menus are disabled The printer settings cannot be changed from the printer control panel Contact your system support person for help Note When menus are disabled it is still possible to cancel a print job print a confidential job or print a held job Must be in Ready state to enter menus The printer menus cannot be accessed at this time because the printer control panel does not show the Ready message Wait for the printer to complete its activity When Ready appears press i Network Network lt x gt Network x y The printer is connected to the network so the network interface is the active communication link Network indicates that the printer is using the standard network port built into the printer system board Network x indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server Network x y indicates a network interface is the active communication link where x y indicates the active interface is connected to the printer through channel y on PCI connector x If x equals 0 then the standard network interface is active Note The current interface displays on the menus settings page Wait for the message to clear No held jobs Wait for the message to clear No jobs fo
201. t Customer Support Note Only installed trays drawers and feeders are listed in this menu Menu item Description Configure MP Cassette Manual First Determines when the printer selects paper from the multipurpose feeder Notes Cassette is the factory default setting The Cassette setting configures the multipurpose feeder as an automatic paper source When Manual is selected the multipurpose feeder can be used only for manual feed print jobs f paper is loaded in the multipurpose feeder and First is selected then paper always feeds from the multipurpose feeder first Understanding printer menus 97 Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes Menu item Description Envelope Enhance Enables or disables the envelope conditioner Off Notes 1 Least 2 The factory default setting is 5 3 e fnoisereductionis moreimportantthan wrinkle reduction then decrease the setting 4 5 6 Most Substitute Size menu I ejd e Substitute Size Off Statement A5 Letter A4 All Listed Notes allowed The Off setting indicates no size substitutions are allowed appearing Paper Texture menu Menu item Description Plain Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specifies the relative texture
202. t affected Custom Home Message Sets a pre configured or customized message to appear on the Off display beside Ready IP Address Notes Hostname ContactName e Off is the factory default setting location IP address and Hostname are pre configured messages Zero Configuration Name Contact Name Location Zero Configuration Name and Custom Text 1 are messages that can be customized by a system support person Custom Text 1 Setup menu Menu item Description Printer Language Sets the default printer language PCL Emulation PS Emulation Notes PCL emulation uses a PCL interpreter for processing print jobs PostScript emulation uses a PS interpreter for processing print jobs e PCL is the factory default printer language Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language Job Waiting Specifies that print jobs be removed from the print queue if they On require unavailable printer options or custom settings They are Off stored in a separate print queue so other jobs print normally When the missing information and or options are obtained the stored jobs print Notes Offisthe factory default setting This menu appears only if a non Read Only printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Understanding printer menus 128 Men
203. tScript Menu PCL Emul Menu HTML Menu Image Menu Flash Drive Menu Understanding printer menus 93 Help Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray lt x gt Notes MP Feeder Envelope Feeder Tray 1 standard tray is the factory default setting Manual Paper Only an installed paper source will appear as a menu setting Manual Env e A paper source selected by a print job will override the Default Source setting for the duration of the print job e Ifthe same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the job prints using the linked tray From the Paper menu Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting Paper Size Type menu I elute Tray lt x gt Size Specifies the paper size loaded in each tray A4 Notes A5 A6 A4isthe international factory default setting Letter is the US factory JIS B5 default setting leter For trays with automatic size sensing only the size detected by the gum hardware appears ega T Usethis menu item to configure automatic tray linking If the same size BxecHive and type of paper are
204. tSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a parallel port requires it regardless of the default printer language Off Notes e Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received On through a parallel port requires it regardless of the default printer language Off Notes e Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Auto is the factory default setting e Changing this setting from the printer control paneland then exiting the menus causes the printer to restart The menu selection is updated Parallel Buffer Disabled Auto 3K to lt max size allowed gt Sets the size of the parallel input buffer
205. tal lines ABCDE meer ABCDE These are the possible solutions Try one or more of the following Troubleshooting 184 THE TONER IS SMEARED Select another tray or feeder to feed the paper for the job From the printer control panel select the Default Source from the Paper Menu For Windows users select the paper source from Print Properties For Macintosh users select the paper source from the Print dialog and pop up menus THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE IS TONER IN THE PAPER PATH Contact Customer Support Streaked vertical lines BQ DE E CDE These are possible solutions Try one or more of the following THE TONER IS SMEARED Select another tray or feeder to feed paper for the job From the printer control panel select the Default Source from the Paper Menu For Windows users select the paper source from Print Properties For Macintosh users select the paper source from the Print dialog and pop up menus THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge Troubleshooting 185 THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge A CAUTION
206. ter to automatically switch to PS emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PCL emulation if the PCL SmartSwitch setting is On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off NPA Mode Sets the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 113 Menu item Description USB Buffer Disabled Auto 3K to lt maximum size allowed gt Sets the size of the USB input buffer Notes Auto is the factory default setting The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The USB buffer size value can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether the Resource Save setting is On or Off To increase the maximum size range
207. tered the printer and cannot be pulled out then lift the envelope feeder up and then out of the printer and then set it aside 3 Remove the envelope from the printer Note If you cannot remove the envelope then the print cartridge will have to be removed For more information see 200 and 201 paper jams on page 81 4 Reinstall the envelope feeder Make sure it snaps into place Clearing jams 88 5 Flex and stack the envelopes 6 Load the envelopes in the envelope feeder 7 Adjust the paper guide 8 Lower the envelope weight 9 Press v 271 279 paper jams To clear a jam in the output expander high capacity output stacker the 5 bin mailbox or the StapleSmart II Finisher 1 If the paper is exiting into a bin then pull the paper straight out and then press If not then continue with step 2 2 Pull down the output bin door or doors 3 Remove the jammed paper 4 Close the output bin door or doors 5 Press Ly 280 paper jams 1 Pull down the StapleSmart II Finisher door 2 Remove the jammed paper 3 Close the StapleSmart II Finisher door 4 Press v Clearing jams 89 281 paper jam 1 Clear the jam from the stapler output bin 2 Press v 282 paper jam To prevent paper jams the stapler motor does not run when the stapler door is open 1 Close the stapler door until it clicks into place 2 Press v Clearing jams 90 283 staple jam 1 Press the latch to open the stapler doo
208. th to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the stack of envelopes flap side down Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Note Do not exceed the maximum stack height by forcing paper under the stack height limiter 6 Adjust the width guide to lightly touch the edge of the paper stack 7 Lower the envelope weight to touch the paper stack 8 From the printer control panel set the Paper Size and Paper Type Loading paper and specialty media 61 Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies When one linked tray is empty paper feeds from the next linked tray When the Paper Size and Paper Type settings are the same for any trays the trays are automatically linked The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except the multipurpose feeder The printer can sense A4 A5 JIS B5 Letter Legal Executive and Universal paper sizes The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from the Paper Size Type menu Note To link the multipurpose feeder Configure MP must be set to Cassette in the Paper menu in order for MP Feeder Size to appe
209. then press Press the arrow buttons until J appears next to the job type or job name and then press If you selected a job name proceed to step 10 on page 75 After selecting your job type use the keypad to enter your PIN If you enter an invalid PIN the Invalid PIN screen appears To re enter the PIN make sure Viry again appears and then press To cancel the PIN press the arrow buttons until V cancel appears and then press Press the arrow buttons until J appears next to the job you want to print and then press Press the arrow buttons until J appears next to the number of copies you want to print and then press Note Use the keypad to enter a number if necessary Printing 75 Printing from a flash drive A USB port is located on the printer control panel Insert a flash drive to print supported file types Supported file types include pdf gif jpeg jog bmp png tiff tif pcx xps and dcx Many flash drives are tested and approved for use with the printer Notes High speed flash drives must support the full speed USB standard Flash drives supporting only USB low speed capabilities are not supported Flash drives must support the FAT File Allocation Tables system Flash drives formatted with NTFS New Technology File System or any other file system are not supported Before printing an encrypted pdf file enter the file password from the printer control pane
210. then press to print on the paper currently in the printer Cancel the current print job Check duplex connection Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the duplex unit 4 Reattach the duplex unit 5 Connect the power cord to a properly grounded outlet 6 Restart the printer Understanding printer messages 143 If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the duplex unit 4 Contact Customer Support Press to clear the message and print without using the duplex unit Check tray x connection Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off Unplug the power cord from the wall outlet If an optional duplex unit is installed then remove it Remove the indicated tray Reattach the tray au fb UN Connect the power cord to a properly grounded outlet 7 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the tray 4 Contact Customer Support Press to clear the message and print without using the tray Clearing job accounting statistics Wait for the message to clear Close door or insert cartridge The cartridge is mi
211. thing has changed in the printer to invalidate the held jobs Possible changes include The printer firmware has been updated Paper input output or duplex options needed for the print job were removed The print job was created using data from a device in the USB port and the device is no longer in the port The printer hard disk contains jobs that were stored while installed in a different printer model Press the arrow buttons until F continus appears and then press to clear the message 58 Too many bins attached 1 Turn the printer power off 2 Unplug the power cord from the wall outlet 3 Remove the additional bins 4 Connect the power cord to a properly grounded outlet 5 Turn the printer power back on 58 Too many disks installed 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the extra disks 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 Too many flash options installed Too many optional flash memory cards or too many optional firmware cards are installed on the printer Understanding printer messages 160 Try one or more of the following Press f to clear the message and continue printing Remove extra flash options 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove extra flash options 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 Too many tr
212. ting code for the internal print server The internal print server is a hardware option installed inside the printer Note Network code may be downloaded while this message appears on the display Invalid PIN Enter a valid PIN Load manual feeder with lt x gt Try one or more of the following Load the specified paper in the multipurpose feeder Pressthearrowbuttonsuntil V Continueappears andthen press toclearthe message and continue printing If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot find a tray with the correct paper type and size then it prints from the default source Cancel the current job Load src with x src is a tray or feeder and x is a paper type or size Try one or more of the following Load the paper tray or other source with the correct paper type and size Cancel the current job Load staples Try one or more of the following Replace the specified staple cartridge in the finisher Press the arrow buttons until V Continueappears andthen press _toclear the message and continue printing Cancel the print job Maintenance Replace the maintenance items and if necessary reset the printer maintenance counter For information on purchasing supplies see Ordering supplies on page 164 Menu access turned off by system administrator The printer menus cannot be accessed because your
213. tographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain long for 60 90 g m 16 24 Ib paper Useonly forms and letterhead printed using an offset lithographic or engraved printing process Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Paper and specialty media guidelines 65 Using recycled paper As an environmentally conscientious company we support the use of recycled paper produced specifically for use in laser electro photographic printers While no blanket statement can be made that all recycled paper will feed well we consistently test papers that represent recycled cut size copier papers available on the global market This scientific testing is conducted with rigor and discipline Many factors are taken into consideration both separately andas a whole including the following Amount of po
214. tput bin Standard Bin Note Standard Bin is the factory default setting Bin lt x gt Understanding printer menus 104 Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes Link Mail Overflow Mailbox is the factory default setting Link Optional e Bins assigned the same name are automatically linked unless Link Optional is selected Type Assignment The Mailbox setting treats each bin as a separate mailbox TheLink setting links together all available output bins The Link Optional setting links together all available output bins except the standard bin and only appears when at least two optional bins are installed TheType Assignment setting assigns each papertype to an output bin or linked bin set Overflow Bin Specifies an alternate output bin when a designated bin Standard Bin is full Bin x Note Standard Bin is the factory default setting Assign Type Bin Selects an output bin for each supported paper type Plain Paper Bin Available selections for each type are Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin lt x gt Labels Bin Notes Bond Bin Envelope Bin Standard Bin is the factory default setting Rough Envelope Bin Single sided paper labels designed for laser printers Letterhead Bin are supported for occasional use no more than 20 pages a month Vinyl pharmacy and dual web labels Preprinted Bin are not supported Co
215. ttings conserve more energy but may require longer warm up times Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Screen Timeout 15 300 sec Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state Note 30 seconds is the factory default setting Understanding printer menus 126 Menu item Description 15 65535 sec Timeouts Sets the amount of time in seconds the printer waits to receive an Print Timeout end of job message before canceling the remainder of the print Disabled job 1 255 sec Notes 90 seconds is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Timeouts Sets the amount of time in seconds the printer waits for additional Wait Timeout data before canceling a print job Disabled Notes 40 seconds is the factory default setting Wait Timeout is available only when the printer is using PostScript emulation This setting has no effect on PCL or PPD
216. ty or misfed Load the specified staple cartridge into the finisher to clear the message and continue stapling Staples x low or missing Load the specified staple cartridge in the finisher to clear the message Standard Bin Full Remove the stack of paper from the standard exit bin to clear the message Submitting selection Wait for the message to clear Too many failed panel logins The printer is now in a lockout mode because You attempted to log in too many times with an incorrect PIN Youattempted to log in using an incorrect password number for access to a printer feature setting or menu that you do not have access to Note There is a defined limit on the number of login attempts Once the limit is reached this message appears and the printer enters a lockout mode The message remains on the printer control panel and any further attempts to enter menus is denied until the defined time out expires The time out duration is set by your system support person Wait for the message to clear once the time out expires and then Enter the correct PIN to access any held jobs See your system support person if you need a password number to enter a specific printer feature setting or menu that is blocked from your use without the number Understanding printer messages 154 Toner low Try one or more of the following Replace the print cartridge e Press x to clear the message and continue printing Tray x
217. u item Description Print Area Sets the logical and physical printable area Normal Notes Whole Page This menu does not appear if Edge to Edge is enabled in the printer Setup menu Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary The Whole Page setting allows the image to be moved into the non printable area defined by the Normal setting but the printer will clip the image at the Normal setting boundary The Whole Page setting only affects pages printed using a PCL 5e interpreter This setting has no effect on pages printed using the PCL XL or PostScript interpreter Download Target Sets the storage location for downloads RAM Notes Flash Disk RAMis the factory default setting Storing downloads in flash memory or on a printer hard disk places them in permanent storage Downloads remain in flash memory or on the printer hard disk even when the printer is turned off Storing downloads in RAM is temporary This menu appears only if a flash and or disk option is installed Job Accounting Specifies whether the printer stores statistical information about On the most recent print jobs on the hard disk Off Notes Offisthe factory default setting Off means the printer does not store job statistics The statistics include a record of print errors the print time the job size in bytes the re
218. uffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 107 Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing This menu only appears if a formatted disk is installed No e tes Off is the factory default setting The On value buffers jobs on the printer hard disk This menu selection appears only when a formatted disk is installed and is not defective The Auto setting buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Notes The On setting processes raw binary PostScript print jobs Auto is the factory default setting The Off setting filters print jobs using the standard protocol Std Network Setup Reports or Network Reports Network Card TCP IP IPv6 AppleTalk NetWare LexLink Net x Setup Reports or Network Reports Network Card TCP IP IPv6 Wireless AppleTalk NetWare LexLink For descriptions and settings of the network setup menus see the following Note The Wireless menu appears only when the printer is connected to a wireless ne Netwo
219. und The PIN you entered is not associated with any confidential print job Try one or more of the following Press the arrow buttons until V try again appears and then press to enter another PIN Press the arrow buttons until V cancel appears and then press to exit No jobs to cancel Wait for the message to clear Not Ready The printer is not ready to receive or process data or the printer ports are offline No recognized file types Either there are no files saved on the flash drive or the files saved are not supported Convert files to any of the following supported file types pdf gif jpeg jpg bmp png tiff tif pcx or dcx Understanding printer messages 149 Overflow bin full Remove the stack of paper from the bin to clear the message Parallel Parallel lt x gt The printer is using a parallel cable connection The parallel port is the active communication link PJL RDYMSCI This is the Printer Job Language PJL Ready message It appears after the Ready or Power Saver message If the message String is too long it is truncated Wait for the message to clear Power Saver The printer is saving power while it waits for the next print job Send a job to print to take the printer out of Power Saver mode Printer busy Continue Quit Try one or more of the following e Press to read the information from the flash drive Select Quit to cancel the information retrieval process
220. ungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EAAnvik ME THN TIAPOYZA H LEXMARK INTERNATIONAL INC AHAONEI OTI AYTO TO NPOION ZYMMOPQOONETAI NPOZ TIX OY IQAEI ATIAITHZEI2 KAI TIX AOINE2 ZXETIKE2 AIATAZEI TH OAHMIAZ 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espanol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak Notices 195
221. urce Save feature 156 37 Insufficient memory for Flash Memory Defragment operation 156 37 Insufficient memory to collate job 157 37 Insufficient memory some held jobs deleted 157 37 Insufficient memory some held jobs will not be restored 157 38 Memory full 157 39 Complex page some data may not have printed 157 42 xy Cartridge region mismatch 157 50 PPDS font error 158 51 Defective flash detected 158 52 Not enough free space in flash memory for resources 158 53 Unformatted flash detected 158 54 Network lt x gt software error 159 54 Serial option lt x gt error 158 54 Standard network software error 159 55 Unsupported option in slot 159 550 sheet tray standard or optional loading 51 56 Parallel port lt x gt disabled 159 56 Serial port lt x gt disabled 159 56 Standard parallel port disabled 160 56 Standard USB port disabled 160 57 Configuration change some held jobs were not restored 160 58 Too many bins attached 160 58 Too many disks installed 160 58 Too many flash options installed 160 58 Too many trays attached 161 59 Incompatible Duplex 161 59 Incompatible envelope feeder 161 59 Incompatible output bin lt x gt 161 59 Incompatible tray lt x gt 161 61 Remove defective hard disk 162 62 Disk full 162 80 Routine maintenance needed 162 88 Cartridge low 162 88 yy Cartridge nearly low 162 88 yy Replace cartridge 162 Symbols PJL RDYMSG 150 A Activating Menu Changes 143 Active NIC
222. ut after exceeding the login failures limit Settings range from 0 60 minutes 5 minutes is the factory default setting 0 indicates the printer does not impose a lockout time Login timeout specifies how long the printer remains idle on the Home screen before automatically logging the user off Settings range from 1 900 seconds 300 seconds is the factory default setting Remote Logins Limits the number and time frames offailed login attempts from a computer before Login failures all remote users are locked out Failure time frame Notes Lockout time BS Login failures specifies the number of failed login attempts before users are Login timeout locked out Settings range from 1 50 3 attempts is the factory default setting Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out Settings range from 1 60 minutes 5 minutes is the factory default setting Lockout time specifies how long a user is locked out after exceeding the login failures limit Settings range from 0 60 minutes 5 minutes is the factory default setting 0 indicates the printer does not impose a lockout time Login timeout specifies how long the remote interface remains idle before automatically logging the user off Settings range from 1 900 seconds 300 seconds is the factory default setting Understanding printer menus 120 Confidential Print menu Menu item Descripti
223. uttons until Vuela jobs appears and then press Press the arrow buttons until J appears next to your user name and then press Press the arrow buttons until J appears next to the job type or job name and then press If you selected a job name proceed to step 11 on page 75 After selecting your job type use the keypad to enter your PIN If you enter an invalid PIN the Invalid PIN screen appears To re enter the PIN make sure Very again appears and then press To cancel the PIN press the arrow buttons until V cancel appears and then press Press the arrow buttons until J appears next to the job you want to print and then press Press the arrow buttons until J appears next to the number of copies you want to print and then press Note Use the keypad to enter a number if necessary For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options From the print options or Copies amp Pages pop up menu choose Job Routing 3 Select your job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential job ui N oO also enter a four digit PIN Click OK or Print and then go to the printer to release the job From the printer control panel press the arrow buttons until Vuela jobs appears and then press Press the arrow buttons until J appears next to your user name and
224. ve any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpack the ISP and plastic tee Note Avoid touching the components on the card 3 Locate the appropriate connector on the system board Note If an optional printer hard disk is currently installed then the printer hard disk must first be removed To remove the hard disk Additional printer setup 23 a Unplug the printer hard disk interface cable from the system board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out b Remove the screws holding the printer hard disk in place PIII Additional printer setup 24 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracket Set the printer hard disk aside 4 Remove the metal cover from the ISP opening ULL amp amp Additional printer setup 25 5 Align the posts of the plastic tee to the holes in the system board and then press downward until the tee snaps into place Be sure each post of the tee
225. w envelopes To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Haveaninterlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guide to fit the width of the envelopes Note A combination of high humidity over 6096 and the high printing temperature may wrinkle or seal envelopes Printing 72 Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Single sided paper labels designed for laser printers are supported for occasional use no more than 20 pages of labels a month Vinyl pharmacy and dual web labels are not supported When printing on labels Feed labels from a 250 sheet tray a 550 sheet tray or the multipurpose feeder Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives face sheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure without delaminatin

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